..
  • Sprachen

  • Recent Posts

  • Intern

  • Archiv

  • Meta

  • / cscw / home /
     

    Proceedings

    2021


    • Ertl, T., Müller, C., Aal, K., Wulf, V., Tachtler, F., Scheepmaker, L., Fitzpatrick, G., Smith, N. & Schuler, D. (2021)Ethical Future Environments: Smart Thinking about Smart Cities means engaging with its Most Vulnerable

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 340–345 doi:10.1145/3461564.3468165
      [BibTeX] [Abstract] [Download PDF]

      Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today’s socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.

      @inproceedings{ertl_ethical_2021,
      address = {New York, NY, USA},
      series = {C\&{T} '21},
      title = {Ethical {Future} {Environments}: {Smart} {Thinking} about {Smart} {Cities} means engaging with its {Most} {Vulnerable}},
      isbn = {978-1-4503-9056-9},
      shorttitle = {Ethical {Future} {Environments}},
      url = {https://doi.org/10.1145/3461564.3468165},
      doi = {10.1145/3461564.3468165},
      abstract = {Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today's socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.},
      urldate = {2021-07-05},
      booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}},
      publisher = {Association for Computing Machinery},
      author = {Ertl, Tanja and Müller, Claudia and Aal, Konstantin and Wulf, Volker and Tachtler, Franziska and Scheepmaker, Laura and Fitzpatrick, Geraldine and Smith, Nancy and Schuler, Douglas},
      month = jun,
      year = {2021},
      keywords = {Animal-Computer Interaction, Caring Community, Citizen Science, Marginalization, Smart Cities, Urban Informatics, Vulnerability},
      pages = {340--345},
      }


    • de Castro Leal, D., Bustamante Duarte, A. M., Krüger, M. & Strohmayer, A. (2021)Into the Mine: Wicked Reflections on Decolonial Thinking and Technologies

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 269–280 doi:10.1145/3461564.3461578
      [BibTeX] [Abstract] [Download PDF]

      Our global livelihoods are intrinsically tied to mining. The technologies we use, as currently designed, are not possible without the minerals and metals that are an essential part of several of their components. As a result, HCI research and applications are tightly dependent on mining, including the negative environmental and social impacts resulting from it. This paper aims to describe and reflect on this problematic entanglement as a ”wicked cycle.” We present a dilemma faced by communities living near mining sites in the Amazon, which are affected by the ecological impacts of mining and rely on digital technologies made with such mines’ products, including telecommunication technologies, to effectively and successfully advocate for and realise their own local visions of development. We promote a discussion built on concepts from decolonial thinking and critical sustainability. With this paper, we want to create space and necessity to acknowledge our complicity as HCI researchers in this dilemma and propose a series of questions to reflect on our part in these specific, and other, wicked cycles.

      @inproceedings{de_castro_leal_into_2021,
      address = {New York, NY, USA},
      series = {C\&{T} '21},
      title = {Into the {Mine}: {Wicked} {Reflections} on {Decolonial} {Thinking} and {Technologies}},
      isbn = {978-1-4503-9056-9},
      shorttitle = {Into the {Mine}},
      url = {https://doi.org/10.1145/3461564.3461578},
      doi = {10.1145/3461564.3461578},
      abstract = {Our global livelihoods are intrinsically tied to mining. The technologies we use, as currently designed, are not possible without the minerals and metals that are an essential part of several of their components. As a result, HCI research and applications are tightly dependent on mining, including the negative environmental and social impacts resulting from it. This paper aims to describe and reflect on this problematic entanglement as a ”wicked cycle.” We present a dilemma faced by communities living near mining sites in the Amazon, which are affected by the ecological impacts of mining and rely on digital technologies made with such mines’ products, including telecommunication technologies, to effectively and successfully advocate for and realise their own local visions of development. We promote a discussion built on concepts from decolonial thinking and critical sustainability. With this paper, we want to create space and necessity to acknowledge our complicity as HCI researchers in this dilemma and propose a series of questions to reflect on our part in these specific, and other, wicked cycles.},
      urldate = {2021-07-05},
      booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}},
      publisher = {Association for Computing Machinery},
      author = {de Castro Leal, Débora and Bustamante Duarte, Ana Maria and Krüger, Max and Strohmayer, Angelika},
      month = jun,
      year = {2021},
      keywords = {Amazon rainforest, decolonial, ecofeminism, mining, wicked problems},
      pages = {269--280},
      }


    • Pins, D., Jakobi, T., Boden, A., Alizadeh, F. & Wulf, V. (2021)Alexa, We Need to Talk: A Data Literacy Approach on Voice Assistants

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 495–507 doi:10.1145/3461778.3462001
      [BibTeX] [Abstract] [Download PDF]

      Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.

      @inproceedings{pins_alexa_2021,
      address = {New York, NY, USA},
      series = {{DIS} '21},
      title = {Alexa, {We} {Need} to {Talk}: {A} {Data} {Literacy} {Approach} on {Voice} {Assistants}},
      isbn = {978-1-4503-8476-6},
      shorttitle = {Alexa, {We} {Need} to {Talk}},
      url = {https://doi.org/10.1145/3461778.3462001},
      doi = {10.1145/3461778.3462001},
      abstract = {Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.},
      urldate = {2021-07-05},
      booktitle = {Designing {Interactive} {Systems} {Conference} 2021},
      publisher = {Association for Computing Machinery},
      author = {Pins, Dominik and Jakobi, Timo and Boden, Alexander and Alizadeh, Fatemeh and Wulf, Volker},
      month = jun,
      year = {2021},
      pages = {495--507},
      }


    • Weber, P., Krings, K., Nießner, J., Brodesser, S. & Ludwig, T. (2021)FoodChattAR: Exploring the Design Space of Edible Virtual Agents for Human-Food Interaction

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 638–650 doi:10.1145/3461778.3461998
      [BibTeX] [Abstract] [Download PDF]

      There has been recent criticism from researchers towards simple replication of traditional role models in the design of virtual agents and robots, and a call for new forms of interaction and communication with technology. By exploring the field of Human-Food interaction (HFI) – a sub-area of Human-Computer Interaction (HCI) which aims to investigate the diversity of ways people interact with food – we therefore specifically examine the design space of edible anthropomorphic virtual agents (EAVAs). To understand human-to-food interactive communication, we conducted an interview study with 19 participants, followed by a co-design workshop on the design of conversational agents for personified food. Based on the results, we implemented a prototype called FoodChattAR that employs augmented reality and chatbots to interact and communicate with food. Our evaluation with 21 participants shows that FoodChattAR turns eating into fun, while at the same time the food conveys relevant societal facts about itself. We contribute to the field of HCI by introducing EAVAs as a novel human-to-food interaction.

      @inproceedings{weber_foodchattar_2021,
      address = {New York, NY, USA},
      series = {{DIS} '21},
      title = {{FoodChattAR}: {Exploring} the {Design} {Space} of {Edible} {Virtual} {Agents} for {Human}-{Food} {Interaction}},
      isbn = {978-1-4503-8476-6},
      shorttitle = {{FoodChattAR}},
      url = {https://doi.org/10.1145/3461778.3461998},
      doi = {10.1145/3461778.3461998},
      abstract = {There has been recent criticism from researchers towards simple replication of traditional role models in the design of virtual agents and robots, and a call for new forms of interaction and communication with technology. By exploring the field of Human-Food interaction (HFI) – a sub-area of Human-Computer Interaction (HCI) which aims to investigate the diversity of ways people interact with food – we therefore specifically examine the design space of edible anthropomorphic virtual agents (EAVAs). To understand human-to-food interactive communication, we conducted an interview study with 19 participants, followed by a co-design workshop on the design of conversational agents for personified food. Based on the results, we implemented a prototype called FoodChattAR that employs augmented reality and chatbots to interact and communicate with food. Our evaluation with 21 participants shows that FoodChattAR turns eating into fun, while at the same time the food conveys relevant societal facts about itself. We contribute to the field of HCI by introducing EAVAs as a novel human-to-food interaction.},
      urldate = {2021-07-05},
      booktitle = {Designing {Interactive} {Systems} {Conference} 2021},
      publisher = {Association for Computing Machinery},
      author = {Weber, Philip and Krings, Kevin and Nießner, Julia and Brodesser, Sabrina and Ludwig, Thomas},
      month = jun,
      year = {2021},
      keywords = {Anthropomorphism, Augmented Food, Conversational Agents, Edible Anthropomorphic Virtual Agents, Human-Food Interaction, Virtual Agents},
      pages = {638--650},
      }


    • Saßmannshausen, S. M., Radtke, J., Bohn, N., Hussein, H., Randall, D. & Pipek, V. (2021)Citizen-Centered Design in Urban Planning: How Augmented Reality can be used in Citizen Participation Processes

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 250–265 doi:10.1145/3461778.3462130
      [BibTeX] [Abstract] [Download PDF]

      Most participation processes in urban planning offer poor incentives, especially for young citizens, hence important citizen’s needs are excluded. Our work aims at identifying the degree to which Augmented Reality (AR) might motivate young people. We developed an AR-app with Unity3D to create new interaction concepts for use cases in urban planning. Building projects and environment changes are visualized, so citizens can contribute design ideas to the process. Using a human-centered design approach, we invited different stakeholders to participate. We conducted 40 interviews and a survey, then interaction concepts were evolved by citizens in four participatory design workshops. Our findings show that AR can motivate increased participation in urban planning. We also demonstrate a new approach to engaging low-tech users in designing high-tech solutions such as AR systems by using haptic 3D-tools like Lego or clay. Furthermore, we propose ways in which AR could be used collaboratively and embedded in existing participation processes.

      @inproceedings{sasmannshausen_citizen-centered_2021,
      address = {New York, NY, USA},
      series = {{DIS} '21},
      title = {Citizen-{Centered} {Design} in {Urban} {Planning}: {How} {Augmented} {Reality} can be used in {Citizen} {Participation} {Processes}},
      isbn = {978-1-4503-8476-6},
      shorttitle = {Citizen-{Centered} {Design} in {Urban} {Planning}},
      url = {https://doi.org/10.1145/3461778.3462130},
      doi = {10.1145/3461778.3462130},
      abstract = {Most participation processes in urban planning offer poor incentives, especially for young citizens, hence important citizen's needs are excluded. Our work aims at identifying the degree to which Augmented Reality (AR) might motivate young people. We developed an AR-app with Unity3D to create new interaction concepts for use cases in urban planning. Building projects and environment changes are visualized, so citizens can contribute design ideas to the process. Using a human-centered design approach, we invited different stakeholders to participate. We conducted 40 interviews and a survey, then interaction concepts were evolved by citizens in four participatory design workshops. Our findings show that AR can motivate increased participation in urban planning. We also demonstrate a new approach to engaging low-tech users in designing high-tech solutions such as AR systems by using haptic 3D-tools like Lego or clay. Furthermore, we propose ways in which AR could be used collaboratively and embedded in existing participation processes.},
      urldate = {2021-07-05},
      booktitle = {Designing {Interactive} {Systems} {Conference} 2021},
      publisher = {Association for Computing Machinery},
      author = {Saßmannshausen, Sheree May and Radtke, Jörg and Bohn, Nino and Hussein, Hassan and Randall, Dave and Pipek, Volkmar},
      month = jun,
      year = {2021},
      keywords = {augmented reality, citizen participation, human-centered design, urban planning},
      pages = {250--265},
      }


    • Grinko, M., Ertl, T., Aal, K. & Wulf, V. (2021)Transitions by Methodology in Human-Wildlife Conflict – Reflections on Tech-based Reorganization of Social Practices

      , Pages: 13
      [BibTeX] [Abstract]

      Can cattle farmers live peacefully alongside lions, and what role can technology play in this sensitive setting? Since 2017, we have been investigating this question in the Okavango Delta, Botswana, using a Grounded Design (GD) approach. Based on community involvement we have been building and evaluating a system together with local and foreign experts which warns the locals when a lion comes near their village or their cattle and which has significantly reduced livestock predation by giving time for action. However, as our research shows, technology alone is not the solution for locals’ problems: education, knowledge transfer, economic self-determination, as well as the revival of herding traditions and lost connection to nature need to evolve further to foster a true coexistence between humans and predators in Botswana – and perhaps all over the world. To address these problems and solutions by design and ensure sustainability of its outcome, it is important to take into account the oral culture and collective history of the inhabitants with predators, especially lions. Consideration must also be given to their social environment and individual experiences and goals, as well as their digital infrastructure, accessibility, and digital ecologies. We therefore argue that the successful development of a design solution requires a holistic understanding of design that is built on inclusion, participation, collaboration, understanding, respect, sacredness and the always-recurrent cyclic renovation of life.

      @inproceedings{grinko_transitions_2021,
      title = {Transitions by {Methodology} in {Human}-{Wildlife} {Conflict} - {Reflections} on {Tech}-based {Reorganization} of {Social} {Practices}},
      abstract = {Can cattle farmers live peacefully alongside lions, and what role can technology play in this sensitive setting? Since 2017, we have been investigating this question in the Okavango Delta, Botswana, using a Grounded Design (GD) approach. Based on community involvement we have been building and evaluating a system together with local and foreign experts which warns the locals when a lion comes near their village or their cattle and which has significantly reduced livestock predation by giving time for action. However, as our research shows, technology alone is not the solution for locals’ problems: education, knowledge transfer, economic self-determination, as well as the revival of herding traditions and lost connection to nature need to evolve further to foster a true coexistence between humans and predators in Botswana - and perhaps all over the world. To address these problems and solutions by design and ensure sustainability of its outcome, it is important to take into account the oral culture and collective history of the inhabitants with predators, especially lions. Consideration must also be given to their social environment and individual experiences and goals, as well as their digital infrastructure, accessibility, and digital ecologies. We therefore argue that the successful development of a design solution requires a holistic understanding of design that is built on inclusion, participation, collaboration, understanding, respect, sacredness and the always-recurrent cyclic renovation of life.},
      language = {en},
      booktitle = {{LIMITS} ’21: {Workshop} on {Computing} within {Limits}},
      author = {Grinko, Margarita and Ertl, Tanja and Aal, Konstantin and Wulf, Volker},
      month = jun,
      year = {2021},
      pages = {13},
      }


    • Jasche, F., Hoffmann, S., Ludwig, T. & Wulf, V. (2021)Comparison of Different Types of Augmented Reality Visualizations for Instructions.

      Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–13 doi:10.1145/3411764.3445724
      [BibTeX] [Download PDF]

      @inproceedings{jasche_comparison_2021,
      address = {Yokohama, Japan},
      title = {Comparison of {Different} {Types} of {Augmented} {Reality} {Visualizations} for {Instructions}.},
      url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445724},
      doi = {10.1145/3411764.3445724},
      booktitle = {{CHI} '21: {Proceedings} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM, New York, NY, USA},
      author = {Jasche, Florian and Hoffmann, Sven and Ludwig, Thomas and Wulf, Volker},
      month = may,
      year = {2021},
      keywords = {a-paper},
      pages = {1--13},
      }


    • Struzek, D., Cerna, K., Paluch, R., Bittenbinder, S., Müller, C. & Reuter, A. (2021)Designing for New Forms of Vulnerability: Exploring transformation and empowerment in times of COVID-19

      , Pages: 1–5 doi:10.1145/3411763.3441339
      [BibTeX] [Download PDF]

      @inproceedings{struzek_designing_2021,
      title = {Designing for {New} {Forms} of {Vulnerability}: {Exploring} transformation and empowerment in times of {COVID}-19},
      volume = {Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems},
      url = {https://dl.acm.org/doi/10.1145/3411763.3441339},
      doi = {10.1145/3411763.3441339},
      author = {Struzek, David and Cerna, Katerina and Paluch, Richard and Bittenbinder, Sven and Müller, Claudia and Reuter, A},
      month = may,
      year = {2021},
      keywords = {italg},
      pages = {1--5},
      }


    • de Leal, D. C., Strohmayer, A. & Krüger, M. (2021)On Activism and Academia

      New York, NY, United States, Publisher: Association for Computing Machinery, Pages: 18 doi:10.1145/3411764.3445263
      [BibTeX] [Abstract] [Download PDF]

      In recent years HCI and CSCW work has increasingly begun to address complex social problems and issues of social justice worldwide. Such activist-leaning work is not without problems. Through the experiences and reflections of an activist becoming academic and an academic becoming an activist, we outline these difficulties such as (1) the risk of perpetuating violence, oppression and exploitation when working with marginalised communities, (2) the reception of activist-academic work within our academic communities, and (3) problems of social justice that exist within our academic communities. Building on our own experiences, practices and existing literature from a variety of disciplines we advocate for the possibility of an activist-academic practice, outline possible ways forward and formulate questions we need to answer for HCI to contribute to a more just world.

      @inproceedings{leal_activism_2021,
      address = {New York, NY, United States},
      title = {On {Activism} and {Academia}},
      isbn = {978-1-4503-8096-6},
      url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445263},
      doi = {10.1145/3411764.3445263},
      abstract = {In recent years HCI and CSCW work has increasingly begun to address complex social problems and issues of social justice worldwide. Such activist-leaning work is not without problems. Through the experiences and reflections of an activist becoming academic and an academic becoming an activist, we outline these difficulties such as (1) the risk of perpetuating violence, oppression and exploitation when working with marginalised communities, (2) the reception of activist-academic work within our academic communities, and (3) problems of social justice that exist within our academic communities. Building on our own experiences, practices and existing literature from a variety of disciplines we advocate for the possibility of an activist-academic practice, outline possible ways forward and formulate questions we need to answer for HCI to contribute to a more just world.},
      language = {en},
      booktitle = {{CHI} '21: {Proceedings} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Leal, Débora de Castro and Strohmayer, Angelika and Krüger, Max},
      month = may,
      year = {2021},
      pages = {18},
      }


    • Leal, D. D. C., Krüger, M., Teles, V. T. E., Teles, C. A. T. E., Cardoso, D. M., Randall, D. & Wulf, V. (2021)Digital Technology at the Edge of Capitalism: Experiences from the Brazilian Amazon Rainforest

      , Publisher: ACM, Pages: 18:1–18:39 doi:10.1145/3448072
      [BibTeX] [Abstract] [Download PDF]

      It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].

      @inproceedings{leal_digital_2021,
      title = {Digital {Technology} at the {Edge} of {Capitalism}: {Experiences} from the {Brazilian} {Amazon} {Rainforest}},
      volume = {28},
      shorttitle = {Digital {Technology} at the {Edge} of {Capitalism}},
      url = {https://doi.org/10.1145/3448072},
      doi = {10.1145/3448072},
      abstract = {It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].},
      urldate = {2021-06-07},
      booktitle = {{ACM} {Transactions} on {Computer}-{Human} {Interaction}},
      publisher = {ACM},
      author = {Leal, Débora De Castro and Krüger, Max and Teles, Vanessa Teles E. and Teles, Carlos Antônio Teles E. and Cardoso, Denise Machado and Randall, Dave and Wulf, Volker},
      month = may,
      year = {2021},
      keywords = {Amazon rainforest, buen vivir, capitalocene, Decolonial studies, digital technology, pericapitalism, pluriverse},
      pages = {18:1--18:39},
      }


    • Landwehr, M., Engelbutzeder, P. & Wulf, V. (2021)Community Supported Agriculture: The Concept of Solidarity in Mitigating Between Harvests and Needs

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3411764.3445268
      [BibTeX] [Abstract] [Download PDF]

      There is a developing recognition of the social and economic costs entailed in global supply chains. In this paper, we report on efforts to provide alternative, more sustainable and resilient models of production. Community Supported Agricultures (CSAs) address this problem but require new means of exchange which, we suggest, offer a design opportunity for sustainable HCI research. This paper presents a two months participatory observation in a food movement, a German CSA which developed a distribution system involving their own currency. Based on our ethnographic observations, we focus our discussion on (1) the solidaristic principles upon which the movement is based and (2) techniques of mediating between consumers’ wishes and the constraints of local agricultural production. By relating to the continued development of CSAs, we identify three interrelated innovation gaps and discuss new software architectures aimed at resolving the problems which arise as the movement grows.

      @inproceedings{landwehr_community_2021,
      address = {New York, NY, USA},
      series = {{CHI} '21},
      title = {Community {Supported} {Agriculture}: {The} {Concept} of {Solidarity} in {Mitigating} {Between} {Harvests} and {Needs}},
      isbn = {978-1-4503-8096-6},
      shorttitle = {Community {Supported} {Agriculture}},
      url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445268},
      doi = {10.1145/3411764.3445268},
      abstract = {There is a developing recognition of the social and economic costs entailed in global supply chains. In this paper, we report on efforts to provide alternative, more sustainable and resilient models of production. Community Supported Agricultures (CSAs) address this problem but require new means of exchange which, we suggest, offer a design opportunity for sustainable HCI research. This paper presents a two months participatory observation in a food movement, a German CSA which developed a distribution system involving their own currency. Based on our ethnographic observations, we focus our discussion on (1) the solidaristic principles upon which the movement is based and (2) techniques of mediating between consumers’ wishes and the constraints of local agricultural production. By relating to the continued development of CSAs, we identify three interrelated innovation gaps and discuss new software architectures aimed at resolving the problems which arise as the movement grows.},
      urldate = {2021-05-17},
      booktitle = {Proceedings of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Landwehr, Marvin and Engelbutzeder, Philip and Wulf, Volker},
      month = may,
      year = {2021},
      keywords = {Sustainable HCI, Community Supported Agriculture, Cooperative Work, Currency, Distributed Ledger Technology, Food Sovereignty, Solidarity, Technological Sovereignty, Trust},
      pages = {1--13},
      }


    • Lawo, D., Neifer, T., Esau, M. & Stevens, G. (2021)Buying the ‘Right’ Thing: Designing Food Recommender Systems with Critical Consumers

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3411764.3445264
      [BibTeX] [Abstract] [Download PDF]

      Critical consumerism is complex as ethical values are difficult to negotiate, appropriate products are hard to find, and product information is overwhelming. Although recommender systems offer solutions to reduce such complexity, current designs are not appropriate for niche practices and use non-personalized intransparent ethics. To support critical consumption, we conducted a design case study on a personalized food recommender system. Therefore, we first conducted an empirical pre-study with 24 consumers to understand value negotiations and current practices, co-designed the recommender system, and finally evaluated it in a real-world trial with ten consumers. Our findings show how recommender systems can support the negotiation of ethical values within the context of consumption practices, reduce the complexity of finding products and stores, and strengthen consumers. In addition to providing implications for the design to support critical consumption practices, we critically reflect on the scope of such recommender systems and its appropriation.

      @inproceedings{lawo_buying_2021,
      address = {New York, NY, USA},
      series = {{CHI} '21},
      title = {Buying the '{Right}' {Thing}: {Designing} {Food} {Recommender} {Systems} with {Critical} {Consumers}},
      isbn = {978-1-4503-8096-6},
      shorttitle = {Buying the '{Right}' {Thing}},
      url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445264},
      doi = {10.1145/3411764.3445264},
      abstract = {Critical consumerism is complex as ethical values are difficult to negotiate, appropriate products are hard to find, and product information is overwhelming. Although recommender systems offer solutions to reduce such complexity, current designs are not appropriate for niche practices and use non-personalized intransparent ethics. To support critical consumption, we conducted a design case study on a personalized food recommender system. Therefore, we first conducted an empirical pre-study with 24 consumers to understand value negotiations and current practices, co-designed the recommender system, and finally evaluated it in a real-world trial with ten consumers. Our findings show how recommender systems can support the negotiation of ethical values within the context of consumption practices, reduce the complexity of finding products and stores, and strengthen consumers. In addition to providing implications for the design to support critical consumption practices, we critically reflect on the scope of such recommender systems and its appropriation.},
      urldate = {2021-05-17},
      booktitle = {Proceedings of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Lawo, Dennis and Neifer, Thomas and Esau, Margarita and Stevens, Gunnar},
      month = may,
      year = {2021},
      keywords = {ethics, consumer informatics, co-design, critical consumerism, food, recommender systems},
      pages = {1--13},
      }


    • Weber, P., Ludwig, T., Brodessen, S. & Grönewald, L. (2021)“It’s a kind of art!”: Understanding Food Influencers as Influential Content Creators

      Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–14 doi:10.1145/3411764.3445607
      [BibTeX] [Download PDF]

      @inproceedings{weber_its_2021,
      address = {Yokohama, Japan},
      title = {"{It}'s a kind of art!": {Understanding} {Food} {Influencers} as {Influential} {Content} {Creators}},
      url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445607},
      doi = {10.1145/3411764.3445607},
      booktitle = {{CHI} '21: {The} {ACM} {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM, New York, NY, USA},
      author = {Weber, Philip and Ludwig, Thomas and Brodessen, Sabrina and Grönewald, Laura},
      month = may,
      year = {2021},
      keywords = {rendezfood, a-paper},
      pages = {1--14},
      }


    • Tachtler, F., Aal, K., Ertl, T., Diethei, D., Niess, J., Khwaja, M., Talhouk, R., Vilaza, G. N., Lazem, S., Singh, A., Barry, M., Wulf, V. & Fitzpatrick, G. (2021)Artificially Intelligent Technology for the Margins: A Multidisciplinary Design Agenda

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–7 doi:10.1145/3411763.3441333
      [BibTeX] [Abstract] [Download PDF]

      There has been increasing interest in socially just use of Artificial Intelligence (AI) and Machine Learning (ML) in the development of technology that may be extended to marginalized people. However, the exploration of such technologies entails the development of an understanding of how they may increase and/or counter marginalization. The use of AI/ML algorithms can lead to several challenges, such as privacy and security concerns, biases, unfairness, and lack of cultural awareness, which especially affect marginalized people. This workshop will provide a forum to share experiences and challenges of developing AI/ML health and social wellbeing technologies with/for marginalized people and will work towards developing design methods to engage in the re-envisioning of AI/ML technologies for and with marginalized people. In doing so we will create cross-research area dialogues and collaborations. These discussions build a basis to (1) explore potential tools to support designing AI/ML systems with marginalized people, and (2) develop a design agenda for future research and AI/ML technology for and with marginalized people.

      @inproceedings{tachtler_artificially_2021,
      address = {New York, NY, USA},
      series = {{CHI} {EA} '21},
      title = {Artificially {Intelligent} {Technology} for the {Margins}: {A} {Multidisciplinary} {Design} {Agenda}},
      isbn = {978-1-4503-8095-9},
      shorttitle = {Artificially {Intelligent} {Technology} for the {Margins}},
      url = {https://doi.org/10.1145/3411763.3441333},
      doi = {10.1145/3411763.3441333},
      abstract = {There has been increasing interest in socially just use of Artificial Intelligence (AI) and Machine Learning (ML) in the development of technology that may be extended to marginalized people. However, the exploration of such technologies entails the development of an understanding of how they may increase and/or counter marginalization. The use of AI/ML algorithms can lead to several challenges, such as privacy and security concerns, biases, unfairness, and lack of cultural awareness, which especially affect marginalized people. This workshop will provide a forum to share experiences and challenges of developing AI/ML health and social wellbeing technologies with/for marginalized people and will work towards developing design methods to engage in the re-envisioning of AI/ML technologies for and with marginalized people. In doing so we will create cross-research area dialogues and collaborations. These discussions build a basis to (1) explore potential tools to support designing AI/ML systems with marginalized people, and (2) develop a design agenda for future research and AI/ML technology for and with marginalized people.},
      urldate = {2021-06-10},
      booktitle = {Extended {Abstracts} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Tachtler, Franziska and Aal, Konstantin and Ertl, Tanja and Diethei, Daniel and Niess, Jasmin and Khwaja, Mohammed and Talhouk, Reem and Vilaza, Giovanna Nunes and Lazem, Shaimaa and Singh, Aneesha and Barry, Marguerite and Wulf, Volker and Fitzpatrick, Geraldine},
      month = may,
      year = {2021},
      keywords = {Privacy, Security, HCI4D, ICT4D, AI, Data, Ethics, Global South, Marginalized people, ML},
      pages = {1--7},
      }


    • Bennett, L., Borning, A., Landwehr, M., Stockmann, D. & Wulf, V. (2021)Treating Root Causes, not Symptoms: Regulating Problems of Surveillance and Personal Targeting in the Information Technology Industries

      , Publisher: Hertie School
      [BibTeX] [Abstract] [Download PDF]

      As part of the Digital Markets Act, the EU Commission has proposed a new competition tool to address market power in the digital economy that is dominated by large online platforms. While limiting the power of US-based tech companies, such as Google or Facebook, can be helpful, we argue that limiting competition is not enough. Business models based on invasion of privacy and behavior modification are at the root of the associated problems stemming from their use are at the root of challenges to democracy and sustainability — in order to protect democracy and support sustainable development, Europe needs to develop alternatives to the current behaviorally targeted advertising business model. This policy brief discusses current alternatives to business models based on invasion of privacy and behavior modification, arguing that current alternatives need further development before implementation. To further support the development of new business models we argue in favor of regulatory sandboxes, digital ad revenue tax, reducing accumulation of data to technical necessity only, and adapting procedures and ethics from human subjects research.

      @inproceedings{bennett_treating_2021,
      title = {Treating {Root} {Causes}, not {Symptoms}: {Regulating} {Problems} of {Surveillance} and {Personal} {Targeting} in the {Information} {Technology} {Industries}},
      copyright = {...},
      shorttitle = {Treating {Root} {Causes}, not {Symptoms}},
      url = {https://opus4.kobv.de/opus4-hsog/frontdoor/index/index/docId/3973},
      abstract = {As part of the Digital Markets Act, the EU Commission has proposed a new competition tool to address market power in the digital economy that is dominated by large online platforms. While limiting the power of US-based tech companies, such as Google or Facebook, can be helpful, we argue that limiting competition is not enough. Business models based on invasion of privacy and behavior modification are at the root of the associated problems stemming from their use are at the root of challenges to democracy and sustainability — in order to protect democracy and support sustainable development, Europe needs to develop alternatives to the current behaviorally targeted advertising business model. This policy brief discusses current alternatives to business models based on invasion of privacy and behavior modification, arguing that current alternatives need further development before implementation. To further support the development of new business models we argue in favor of regulatory sandboxes, digital ad revenue tax, reducing accumulation of data to technical necessity only, and adapting procedures and ethics from human subjects research.},
      language = {eng},
      urldate = {2021-06-14},
      booktitle = {G20 {Insights} {Platform}},
      publisher = {Hertie School},
      author = {Bennett, Lance and Borning, Alan and Landwehr, Marvin and Stockmann, Daniela and Wulf, Volker},
      year = {2021},
      }


    • Bittenbinder, S., Pinatti de Carvalho, A. F., Krapp, E., Müller, C. & Wulf, V. (2021)Planning for Inclusive Design Workshops: Fostering Collaboration between People with and without Visual Impairment

      , Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_ep27
      [BibTeX] [Abstract] [Download PDF]

      Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.

      @inproceedings{bittenbinder_planning_2021,
      title = {Planning for {Inclusive} {Design} {Workshops}: {Fostering} {Collaboration} between {People} with and without {Visual} {Impairment}},
      shorttitle = {Planning for {Inclusive} {Design} {Workshops}},
      url = {https://dl.eusset.eu/handle/20.500.12015/4158},
      doi = {10.18420/ecscw2021_ep27},
      abstract = {Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.},
      language = {en},
      urldate = {2021-05-25},
      booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Bittenbinder, Sven and Pinatti de Carvalho, Aparecido Fabiano and Krapp, Eva and Müller, Claudia and Wulf, Volker},
      year = {2021},
      note = {Accepted: 2021-05-18T10:05:02Z
      Publisher: European Society for Socially Embedded Technologies (EUSSET)},
      }


    • Abele, N. D., Hoffmann, S., De Carvalho, A. F. P., Schweitzer, M., Wulf, V. & Kluth, K. (2021)Knowledge and Expertise Sharing – Designing an AR-Mediated Cyber-Physical Production System for Industrial Set-Up Processes

      IN Black, N. L., Neumann, P. W. & Noy, I. (Eds.). Cham, Publisher: Springer International Publishing, Pages: 347–354 doi:10.1007/978-3-030-74608-7_44
      [BibTeX] [Abstract]

      Cyber-Physical Production Systems (CPPS) are receiving a lot of attention in the context of the fourth industrial revolution, especially in terms of complex architectures for data exchange among intelligent machines. However, the present elaboration is rather based on the question of what support such systems can provide for the exchange and appropriation of knowledge-intensive human practices in industrial surroundings. This paper presents the method and conceptual foundations of an Augmented Reality (AR) and sensor technology based CPPS for manual set-up processes on modern production machines. In the present context, both the recording of physical movements and the representation of local knowledge are potentially relevant. The basis is formed by design implications identified in the course of an extensive ethnographic study through the implementation of which a new methodological approach to the capture and transfer of (technical) knowledge embedded in embodied actions could be realized.

      @inproceedings{abele_knowledge_2021,
      address = {Cham},
      series = {Lecture {Notes} in {Networks} and {Systems}},
      title = {Knowledge and {Expertise} {Sharing} – {Designing} an {AR}-{Mediated} {Cyber}-{Physical} {Production} {System} for {Industrial} {Set}-{Up} {Processes}},
      isbn = {978-3-030-74608-7},
      doi = {10.1007/978-3-030-74608-7_44},
      abstract = {Cyber-Physical Production Systems (CPPS) are receiving a lot of attention in the context of the fourth industrial revolution, especially in terms of complex architectures for data exchange among intelligent machines. However, the present elaboration is rather based on the question of what support such systems can provide for the exchange and appropriation of knowledge-intensive human practices in industrial surroundings. This paper presents the method and conceptual foundations of an Augmented Reality (AR) and sensor technology based CPPS for manual set-up processes on modern production machines. In the present context, both the recording of physical movements and the representation of local knowledge are potentially relevant. The basis is formed by design implications identified in the course of an extensive ethnographic study through the implementation of which a new methodological approach to the capture and transfer of (technical) knowledge embedded in embodied actions could be realized.},
      language = {en},
      booktitle = {Proceedings of the 21st {Congress} of the {International} {Ergonomics} {Association} ({IEA} 2021)},
      publisher = {Springer International Publishing},
      author = {Abele, Nils Darwin and Hoffmann, Sven and De Carvalho, Aparecido Fabiano Pinatti and Schweitzer, Marcus and Wulf, Volker and Kluth, Karsten},
      editor = {Black, Nancy L. and Neumann, W. Patrick and Noy, Ian},
      year = {2021},
      keywords = {Human-computer interaction, Design case study, Augmented reality, Cyber-physical production systems, Industrial set-up, Knowledge and expertise sharing},
      pages = {347--354},
      }


    • Cerna, K. & Müller, C. (2021)Making online participatory design work: Understanding the digital ecologies of older adults

      , Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_n22
      [BibTeX] [Abstract] [Download PDF]

      Participatory design (PD) is a meaningful approach to involve older adults into design; however, currently we lack understanding how to do such work online. In our paper, we report from a study where we organized 19 PD workshops online with older adults. We argue that to do so in a meaningful way, a mutually shaped understanding of older adults’ digital ecologies is at the core of organizing such PD processes. We present an empirical account of how digital ecologies of our older participants have become an issue to tackle in the online PD workshops. Further, we provide a solution, a mapping technique, and report from our efforts to evaluate it, that should help to overcome the situation when digital ecologies become a problem in PD online.

      @inproceedings{cerna_making_2021,
      title = {Making online participatory design work: {Understanding} the digital ecologies of older adults},
      shorttitle = {Making online participatory design work},
      url = {https://dl.eusset.eu/handle/20.500.12015/4161},
      doi = {10.18420/ecscw2021_n22},
      abstract = {Participatory design (PD) is a meaningful approach to involve older adults into design; however, currently we lack understanding how to do such work online. In our paper, we report from a study where we organized 19 PD workshops online with older adults. We argue that to do so in a meaningful way, a mutually shaped understanding of older adults’ digital ecologies is at the core of organizing such PD processes. We present an empirical account of how digital ecologies of our older participants have become an issue to tackle in the online PD workshops. Further, we provide a solution, a mapping technique, and report from our efforts to evaluate it, that should help to overcome the situation when digital ecologies become a problem in PD online.},
      language = {en},
      urldate = {2021-05-25},
      booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Cerna, Katerina and Müller, Claudia},
      year = {2021},
      note = {Accepted: 2021-05-18T10:05:04Z
      Publisher: European Society for Socially Embedded Technologies (EUSSET)},
      }

    2020


    • Weber, P., Engelbutzeder, P. & Ludwig, T. (2020)“Always on the Table”: Revealing Smartphone Usages in everyday Eating Out Situations

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3419249.3420150
      [BibTeX] [Abstract] [Download PDF]

      Research on food practices and technology use is becoming more common, albeit with a constant technological determinism with respect to the support of individual practices. Nevertheless, there are only a few empirical studies that outline the use of current technologies within eating contexts. We therefore conducted an empirical study on the practice of eating out and the use of mobile technologies before, during, and after eating. Our investigation consists of a qualitative interview study (n=29) complemented by a large observational study (n=458) within several restaurant settings. Our results indicate a strong reluctance to use technology while eating and highlights several design spaces focusing on before and after the actual eating. Within our paper, we uncover a strong relationship between smartphone use and the social settings in which the interaction takes place. We contribute to the emerging research field of Human-Food Interaction by outlining design spaces for supporting practices around food consumption when eating out.

      @inproceedings{weber_always_2020,
      address = {New York, NY, USA},
      series = {{NordiCHI} '20},
      title = {"{Always} on the {Table}": {Revealing} {Smartphone} {Usages} in everyday {Eating} {Out} {Situations}},
      isbn = {978-1-4503-7579-5},
      shorttitle = {\&\#x201c;{Always} on the {Table}\&\#x201d;},
      url = {https://doi.org/10.1145/3419249.3420150},
      doi = {10.1145/3419249.3420150},
      abstract = {Research on food practices and technology use is becoming more common, albeit with a constant technological determinism with respect to the support of individual practices. Nevertheless, there are only a few empirical studies that outline the use of current technologies within eating contexts. We therefore conducted an empirical study on the practice of eating out and the use of mobile technologies before, during, and after eating. Our investigation consists of a qualitative interview study (n=29) complemented by a large observational study (n=458) within several restaurant settings. Our results indicate a strong reluctance to use technology while eating and highlights several design spaces focusing on before and after the actual eating. Within our paper, we uncover a strong relationship between smartphone use and the social settings in which the interaction takes place. We contribute to the emerging research field of Human-Food Interaction by outlining design spaces for supporting practices around food consumption when eating out.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}},
      publisher = {Association for Computing Machinery},
      author = {Weber, Philip and Engelbutzeder, Philip and Ludwig, Thomas},
      month = oct,
      year = {2020},
      keywords = {Eating Out, Empirical Study, Human-Food Interaction, Smartphone Usage, rendezfood},
      pages = {1--13},
      }


    • Weber, P. & Ludwig, T. (2020)(Non-)Interacting with conversational agents: perceptions and motivations of using chatbots and voice assistants

      Magdeburg doi:10.1145/3404983.3405513
      [BibTeX] [Download PDF]

      @inproceedings{weber_non-interacting_2020,
      address = {Magdeburg},
      title = {({Non}-){Interacting} with conversational agents: perceptions and motivations of using chatbots and voice assistants},
      url = {https://dl.acm.org/doi/10.1145/3404983.3405513},
      doi = {10.1145/3404983.3405513},
      booktitle = {{MuC} '20: {Proceedings} of the {Conference} on {Mensch} und {Computer}},
      author = {Weber, Philip and Ludwig, Thomas},
      month = sep,
      year = {2020},
      keywords = {rendezfood},
      }


    • Ludwig, T., Hoffmann, S., Jasche, F. & Ruhrmann, M. (2020)VacuumCleanAR: augmented reality-based self-explanatory physical artifacts

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 291–302 doi:10.1145/3404983.3405526
      [BibTeX] [Abstract] [Download PDF]

      Consumer purchase decisions are not only determined by the quality or price of a product. Customers also want an innovative product that they can identify with in something more than just a functional way. Much of this appeal is often bound up with the innovative character of a product. However, the global market and the huge variety of products available make it challenging for companies to help customers understand the particular innovations in their products, especially in terms of technical “hidden” innovations. Augmented reality (AR) offers interactive experiences in real-world environments through digitalized information. In this paper, we present a design case study about an AR-based approach to reveal the hidden innovations to potential users in an engaging and “emotional” way by using the example of a vacuum cleaner. Based on an empirical study, we designed and implemented the fully functional HoloLens application VacuumCleanAR, which allows users to discover the hidden innovations of a vacuum cleaner in a less functional and more consumer-centric way. This reveals the scope for augmenting other physical artifacts in a similar fashion.

      @inproceedings{ludwig_vacuumcleanar_2020,
      address = {New York, NY, USA},
      series = {{MuC} '20},
      title = {{VacuumCleanAR}: augmented reality-based self-explanatory physical artifacts},
      isbn = {978-1-4503-7540-5},
      shorttitle = {{VacuumCleanAR}},
      url = {https://doi.org/10.1145/3404983.3405526},
      doi = {10.1145/3404983.3405526},
      abstract = {Consumer purchase decisions are not only determined by the quality or price of a product. Customers also want an innovative product that they can identify with in something more than just a functional way. Much of this appeal is often bound up with the innovative character of a product. However, the global market and the huge variety of products available make it challenging for companies to help customers understand the particular innovations in their products, especially in terms of technical "hidden" innovations. Augmented reality (AR) offers interactive experiences in real-world environments through digitalized information. In this paper, we present a design case study about an AR-based approach to reveal the hidden innovations to potential users in an engaging and "emotional" way by using the example of a vacuum cleaner. Based on an empirical study, we designed and implemented the fully functional HoloLens application VacuumCleanAR, which allows users to discover the hidden innovations of a vacuum cleaner in a less functional and more consumer-centric way. This reveals the scope for augmenting other physical artifacts in a similar fashion.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the {Conference} on {Mensch} und {Computer}},
      publisher = {Association for Computing Machinery},
      author = {Ludwig, Thomas and Hoffmann, Sven and Jasche, Florian and Ruhrmann, Marius},
      month = sep,
      year = {2020},
      keywords = {design case study, augmented reality, hololens, marketing},
      pages = {291--302},
      }


    • Pins, D., Boden, A., Essing, B. & Stevens, G. (2020)“Miss understandable”: a study on how users appropriate voice assistants and deal with misunderstandings

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 349–359 doi:10.1145/3404983.3405511
      [BibTeX] [Abstract] [Download PDF]

      This study examines the appropriation and usage of voice assistants like Google Assistant or Amazon Alexa in private households. Our research is based on 10 in-depth interviews with users of voice assistants and a follow-up evaluation of their interaction histories. Our results illustrate situations in which the voice assistants were used at home, what strategies the users adopted to interact with them, how the interactions were performed, and what difficulties users experienced. A focus of our study is on misunderstandings, situations where interactions failed partially or completely. Our study shows that the full potential of voice assistants is often not utilized, as complex interactions are often subject to failures and users revert to simple use cases. Our participants used their voice assistant mostly for simple commands, often not even trying new functions. An analysis of their appropriation strategies resulted in implications for the design of supportive tools as well as the further development and optimization of voice interfaces.

      @inproceedings{pins_miss_2020-1,
      address = {New York, NY, USA},
      series = {{MuC} '20},
      title = {"{Miss} understandable": a study on how users appropriate voice assistants and deal with misunderstandings},
      isbn = {978-1-4503-7540-5},
      shorttitle = {"{Miss} understandable"},
      url = {https://doi.org/10.1145/3404983.3405511},
      doi = {10.1145/3404983.3405511},
      abstract = {This study examines the appropriation and usage of voice assistants like Google Assistant or Amazon Alexa in private households. Our research is based on 10 in-depth interviews with users of voice assistants and a follow-up evaluation of their interaction histories. Our results illustrate situations in which the voice assistants were used at home, what strategies the users adopted to interact with them, how the interactions were performed, and what difficulties users experienced. A focus of our study is on misunderstandings, situations where interactions failed partially or completely. Our study shows that the full potential of voice assistants is often not utilized, as complex interactions are often subject to failures and users revert to simple use cases. Our participants used their voice assistant mostly for simple commands, often not even trying new functions. An analysis of their appropriation strategies resulted in implications for the design of supportive tools as well as the further development and optimization of voice interfaces.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the {Conference} on {Mensch} und {Computer}},
      publisher = {Association for Computing Machinery},
      author = {Pins, Dominik and Boden, Alexander and Essing, Britta and Stevens, Gunnar},
      month = sep,
      year = {2020},
      keywords = {appropriation, breakdowns, human computer interaction, usability, voice interaction},
      pages = {349--359},
      }


    • Jakobi, T., Stevens, G., von Grafenstein, M., Pins, D. & Boden, A. (2020)User-friendly formulation of data processing purposes of voice assistants: a user perspective on the principle of purpose limitation

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 361–372 doi:10.1145/3404983.3405588
      [BibTeX] [Abstract] [Download PDF]

      In 2019 it was revealed that several providers of voice assistants had systematically evaluated voice recordings of their users. Since the data protection notices stated that data would also be used to improve the service, this use was legal. For the users, however, this evaluation represented a clear break with their expectations of privacy. The purpose limitation principle of the GDPR with its component of purpose specification requires flexibility for the processor as well as transparency for the consumer. Against the background of this conflict of interest, the question arises for HCI as to how processing purposes of voice assistants should be designed to meet both requirements. To collect a user perspective, this study first analyzes the data protection information of the dominant voice assistants. Based on this, we present results of focus groups that deal with the perceived processing of data of voice assistants from the user perspective. The study shows that existing purpose statements offer hardly any transparency for consumers regarding the consequences of data processing and do not have any restrictive effect with regard to legal data use. Our results on risks perceived by users allow us to draw conclusions about the user-friendly design of processing purposes in terms of a design resource.

      @inproceedings{jakobi_user-friendly_2020,
      address = {New York, NY, USA},
      series = {{MuC} '20},
      title = {User-friendly formulation of data processing purposes of voice assistants: a user perspective on the principle of purpose limitation},
      isbn = {978-1-4503-7540-5},
      shorttitle = {User-friendly formulation of data processing purposes of voice assistants},
      url = {https://doi.org/10.1145/3404983.3405588},
      doi = {10.1145/3404983.3405588},
      abstract = {In 2019 it was revealed that several providers of voice assistants had systematically evaluated voice recordings of their users. Since the data protection notices stated that data would also be used to improve the service, this use was legal. For the users, however, this evaluation represented a clear break with their expectations of privacy. The purpose limitation principle of the GDPR with its component of purpose specification requires flexibility for the processor as well as transparency for the consumer. Against the background of this conflict of interest, the question arises for HCI as to how processing purposes of voice assistants should be designed to meet both requirements. To collect a user perspective, this study first analyzes the data protection information of the dominant voice assistants. Based on this, we present results of focus groups that deal with the perceived processing of data of voice assistants from the user perspective. The study shows that existing purpose statements offer hardly any transparency for consumers regarding the consequences of data processing and do not have any restrictive effect with regard to legal data use. Our results on risks perceived by users allow us to draw conclusions about the user-friendly design of processing purposes in terms of a design resource.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the {Conference} on {Mensch} und {Computer}},
      publisher = {Association for Computing Machinery},
      author = {Jakobi, Timo and Stevens, Gunnar and von Grafenstein, Maximilian and Pins, Dominik and Boden, Alexander},
      month = sep,
      year = {2020},
      keywords = {datenschutz, datenschutzerklärungen, legal design, zweckbindung, zweckspezifizierung},
      pages = {361--372},
      }


    • Alizadeh, F., Jakobi, T., Boden, A., Stevens, G. & Boldt, J. (2020)GDPR Reality Check – Claiming and Investigating Personally Identifiable Data from Companies

      , Pages: 120–129 doi:10.1109/EuroSPW51379.2020.00025
      [BibTeX] [Abstract]

      Today, more personal data than ever before Is being collected and stored by companies of all types for a wide variety of purposes. The General Data Protection Regulation (GDPR) aims to strengthen the rights of consumers by providing them with tools for controlling data collection and processing. While companies are now subject to legal obligations, precedent cases are still missing. At the same time. It remains unclear how the right to access data can be concretely implemented in practical and technical terms. Our study intends to address this problem by investigating the case ofloyalty card providers-an established branch that collects the purchase data of users in exchange for discounts. For our study, we asked 13 households to request their personal data from their respective loyalty program providers. Based on interviews, we investigate the expectations of these users of the GDPR and the right to access data. Furthermore, we analyze the currently implemented process of claiming and receiving data as well as the sensemaking of said data by the users. Based on our analysis, we make the following contributions: We shed light on what users know about and expect from the GDPR, particularly concerning the right to access, we report user expectations regarding the process to claim access to data and the data archives provided, and finally, we also show why also companies could benefit from actively designing the data takeout to demonstrate their data collection practices.

      @inproceedings{alizadeh_gdpr_2020,
      title = {{GDPR} {Reality} {Check} - {Claiming} and {Investigating} {Personally} {Identifiable} {Data} from {Companies}},
      doi = {10.1109/EuroSPW51379.2020.00025},
      abstract = {Today, more personal data than ever before Is being collected and stored by companies of all types for a wide variety of purposes. The General Data Protection Regulation (GDPR) aims to strengthen the rights of consumers by providing them with tools for controlling data collection and processing. While companies are now subject to legal obligations, precedent cases are still missing. At the same time. It remains unclear how the right to access data can be concretely implemented in practical and technical terms. Our study intends to address this problem by investigating the case ofloyalty card providers-an established branch that collects the purchase data of users in exchange for discounts. For our study, we asked 13 households to request their personal data from their respective loyalty program providers. Based on interviews, we investigate the expectations of these users of the GDPR and the right to access data. Furthermore, we analyze the currently implemented process of claiming and receiving data as well as the sensemaking of said data by the users. Based on our analysis, we make the following contributions: We shed light on what users know about and expect from the GDPR, particularly concerning the right to access, we report user expectations regarding the process to claim access to data and the data archives provided, and finally, we also show why also companies could benefit from actively designing the data takeout to demonstrate their data collection practices.},
      booktitle = {2020 {IEEE} {European} {Symposium} on {Security} and {Privacy} {Workshops} ({EuroS} {PW})},
      author = {Alizadeh, F. and Jakobi, T. and Boden, A. and Stevens, G. and Boldt, J.},
      month = sep,
      year = {2020},
      keywords = {6G mobile communication, Claim personal data, Conferences, Data takeout, Europe, GDPR, Licenses, Privacy, Security, Usable Privacy},
      pages = {120--129},
      }


    • Meurer, J., Pakusch, C., Stevens, G., Randall, D. & Wulf, V. (2020)A Wizard of Oz Study on Passengers’ Experiences of a Robo-Taxi Service in Real-Life Settings

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1365–1377 doi:10.1145/3357236.3395465
      [BibTeX] [Abstract] [Download PDF]

      Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week’s end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.

      @inproceedings{meurer_wizard_2020,
      address = {New York, NY, USA},
      series = {{DIS} '20},
      title = {A {Wizard} of {Oz} {Study} on {Passengers}' {Experiences} of a {Robo}-{Taxi} {Service} in {Real}-{Life} {Settings}},
      isbn = {978-1-4503-6974-9},
      url = {https://doi.org/10.1145/3357236.3395465},
      doi = {10.1145/3357236.3395465},
      abstract = {Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week's end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}},
      publisher = {Association for Computing Machinery},
      author = {Meurer, Johanna and Pakusch, Christina and Stevens, Gunnar and Randall, Dave and Wulf, Volker},
      month = jul,
      year = {2020},
      keywords = {passengers, robo-taxi, service design, shared autonomous vehicles, wizard of oz},
      pages = {1365--1377},
      }


    • Vaziri, D., Golchinfar, D., Stevens, G. & Schreiber, D. (2020)Exploring Future Work – Co-Designing a Human-robot Collaboration Environment for Service Domains

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 153–164 doi:10.1145/3357236.3395483
      [BibTeX] [Abstract] [Download PDF]

      There has been increasing interest in the application of humanoid robots in service domains like retail or care homes in recent years. Here, most use cases focus on serving customer needs autonomously. Frequently, human intervention becomes necessary to support the robot in exceptional situations. However, direct intervention of service operators is often not possible and requires specialized personnel. In a co-design process with 13 service operators from a pharmacy, we designed a remote working environment for human-robot collaboration that enables first-time experiences and collaboration with robots. Five participants took part in an assessment study and reported on their experiences about the utility, usability and user experience. Results show that participants were able to control and train the robot through the remote control environment. We discuss implications of our results for future work in service domains and emphasize a shift of focus from full robot automatization to human-robot collaboration forms.

      @inproceedings{vaziri_exploring_2020,
      address = {New York, NY, USA},
      series = {{DIS} '20},
      title = {Exploring {Future} {Work} - {Co}-{Designing} a {Human}-robot {Collaboration} {Environment} for {Service} {Domains}},
      isbn = {978-1-4503-6974-9},
      url = {https://doi.org/10.1145/3357236.3395483},
      doi = {10.1145/3357236.3395483},
      abstract = {There has been increasing interest in the application of humanoid robots in service domains like retail or care homes in recent years. Here, most use cases focus on serving customer needs autonomously. Frequently, human intervention becomes necessary to support the robot in exceptional situations. However, direct intervention of service operators is often not possible and requires specialized personnel. In a co-design process with 13 service operators from a pharmacy, we designed a remote working environment for human-robot collaboration that enables first-time experiences and collaboration with robots. Five participants took part in an assessment study and reported on their experiences about the utility, usability and user experience. Results show that participants were able to control and train the robot through the remote control environment. We discuss implications of our results for future work in service domains and emphasize a shift of focus from full robot automatization to human-robot collaboration forms.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}},
      publisher = {Association for Computing Machinery},
      author = {Vaziri, Daryoush and Golchinfar, David and Stevens, Gunnar and Schreiber, Dirk},
      month = jul,
      year = {2020},
      keywords = {user studies, artificial intelligence, future work, human-robot collaboration, remote work, robots, teleoperation},
      pages = {153--164},
      }


    • Rüller, S., Aal, K., Mouratidis, M. & Wulf, V. (2020)Messy Fieldwork: A Natural Necessity or a Result of Western Origins and Perspectives?

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 185–190 doi:10.1145/3393914.3395864
      [BibTeX] [Abstract] [Download PDF]

      With this Provocation, we aim at starting a dialogue between researchers who struggle with applying qualitative and ethnographic methods and following approaches in non-Western settings. Going by the book might not be an option when conducting research in politically charged or un-stable regions. Local politics, social pressure and even people’s personal safety are aspects that require consideration. Based on our experience from conducting fieldwork in Morocco, Palestine and Botswana, we reflect upon the difficulties we came across. We argue that, messiness, to some extent comes naturally with immersive fieldwork. On the other hand, in order to find ‘clean’ ways of conducting ethnographic fieldwork in non-Western contexts, novel forms of (applying) methods are needed. By providing questions regarding three different aspects (applying methods on the Ground, Ethics, and Participation) we encourage researchers to reflect upon their own experiences.

      @inproceedings{ruller_messy_2020,
      address = {New York, NY, USA},
      series = {{DIS}' 20 {Companion}},
      title = {Messy {Fieldwork}: {A} {Natural} {Necessity} or a {Result} of {Western} {Origins} and {Perspectives}?},
      isbn = {978-1-4503-7987-8},
      shorttitle = {Messy {Fieldwork}},
      url = {https://doi.org/10.1145/3393914.3395864},
      doi = {10.1145/3393914.3395864},
      abstract = {With this Provocation, we aim at starting a dialogue between researchers who struggle with applying qualitative and ethnographic methods and following approaches in non-Western settings. Going by the book might not be an option when conducting research in politically charged or un-stable regions. Local politics, social pressure and even people's personal safety are aspects that require consideration. Based on our experience from conducting fieldwork in Morocco, Palestine and Botswana, we reflect upon the difficulties we came across. We argue that, messiness, to some extent comes naturally with immersive fieldwork. On the other hand, in order to find 'clean' ways of conducting ethnographic fieldwork in non-Western contexts, novel forms of (applying) methods are needed. By providing questions regarding three different aspects (applying methods on the Ground, Ethics, and Participation) we encourage researchers to reflect upon their own experiences.},
      urldate = {2021-04-15},
      booktitle = {Companion {Publication} of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}},
      publisher = {Association for Computing Machinery},
      author = {Rüller, Sarah and Aal, Konstantin and Mouratidis, Marios and Wulf, Volker},
      month = jul,
      year = {2020},
      keywords = {participation, ethnography, ethics, fieldwork, global south, methods, non-western, western},
      pages = {185--190},
      }


    • Esau, M., Lawo, D. & Gunnar, S. (2020)Really Smart Fridges: Investigating Sustainable Household Storage Practices

      [BibTeX] [Abstract] [Download PDF]

      For a long time now, the ‘smart fridge’ is promised to improve everyday life in private households, supporting healthy eating habits and sustainable food practices. However, current technology is still not widespread and limited in its functions. Similarly, researched prototypes are rather persuasive and not aligned with consumers’ storage practices. We took a practice theoretical lens to investigate current storage practices and actual refrigerators. As follows we present our work in progress and first insights from our contextual inquiry.

      @inproceedings{esau_really_2020,
      title = {Really {Smart} {Fridges}: {Investigating} {Sustainable} {Household} {Storage} {Practices}},
      url = {https://www.verbraucherinformatik.de/wp-content/uploads/2020/06/SmartFridges_ICT4S.pdf},
      abstract = {For a long time now, the 'smart fridge' is promised
      to improve everyday life in private households, supporting
      healthy eating habits and sustainable food practices. However,
      current technology is still not widespread and limited in its functions. Similarly, researched prototypes are rather persuasive and
      not aligned with consumers' storage practices. We took a practice
      theoretical lens to investigate current storage practices and actual
      refrigerators. As follows we present our work in progress and
      first insights from our contextual inquiry.},
      author = {Esau, Margarita and Lawo, Dennis and Gunnar, Stevens},
      month = jun,
      year = {2020},
      }


    • Landwehr, M. & Wulf, V. (2020)Toward Emancipatory Currencies: A Critique of Facebook’s Libra Cryptocurrency and Ideas for Alternatives

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 236–246 doi:10.1145/3401335.3401365
      [BibTeX] [Abstract] [Download PDF]

      Money underpins everyone’s daily life. Possible solutions for the global problems fail if there is not enough money. Yet changes to our monetary system are rarely included in the discussion. Against this backdrop, cryptocurrencies create important new precedents regarding how money can be created. Libra is a recent cryptocurrency project launched by one of the dominant social media companies, which has been the subject of intense international discussion. Because the details of Libra are not yet fully specified, we present different scenarios of how a successful Libra currency might play out and some of the problems that might follow. These scenarios include the monetization of the payment infrastructure, (ab)use of sanctioning power, a reduction of the reserve ratio, and an abandonment of reconvertability. These problems suggest a number regulatory strategies in response. Finally, we describe values and design requirements that might help guide future cryptocurrency innovation and provide ways of evaluating their success or failure.

      @inproceedings{landwehr_toward_2020,
      address = {New York, NY, USA},
      series = {{ICT4S2020}},
      title = {Toward {Emancipatory} {Currencies}: {A} {Critique} of {Facebook}'s {Libra} {Cryptocurrency} and {Ideas} for {Alternatives}},
      isbn = {978-1-4503-7595-5},
      shorttitle = {Toward {Emancipatory} {Currencies}},
      url = {https://doi.org/10.1145/3401335.3401365},
      doi = {10.1145/3401335.3401365},
      abstract = {Money underpins everyone's daily life. Possible solutions for the global problems fail if there is not enough money. Yet changes to our monetary system are rarely included in the discussion. Against this backdrop, cryptocurrencies create important new precedents regarding how money can be created. Libra is a recent cryptocurrency project launched by one of the dominant social media companies, which has been the subject of intense international discussion. Because the details of Libra are not yet fully specified, we present different scenarios of how a successful Libra currency might play out and some of the problems that might follow. These scenarios include the monetization of the payment infrastructure, (ab)use of sanctioning power, a reduction of the reserve ratio, and an abandonment of reconvertability. These problems suggest a number regulatory strategies in response. Finally, we describe values and design requirements that might help guide future cryptocurrency innovation and provide ways of evaluating their success or failure.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 7th {International} {Conference} on {ICT} for {Sustainability}},
      publisher = {Association for Computing Machinery},
      author = {Landwehr, Marvin and Wulf, Volker},
      month = jun,
      year = {2020},
      keywords = {cryptocurrencies, economics, Facebook, Libra, monetary diversity},
      pages = {236--246},
      }


    • Bossauer, P., Neifer, T., Stevens, G. & Pakusch, C. (2020)Trust versus Privacy: Using Connected Car Data in Peer-to-Peer Carsharing

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3313831.3376555
      [BibTeX] [Abstract] [Download PDF]

      Trust is the lubricant of the sharing economy. This is true especially in peer-to-peer carsharing, in which one leaves a highly valuable good to a stranger in the hope of getting it back unscathed. Nowadays, ratings of other users are major mechanisms for establishing trust. To foster uptake of peer-to-peer carsharing, connected car technology opens new possibilities to support trust-building, e.g., by adding driving behavior statistics to users’ profiles. However, collecting such data intrudes into rentees’ privacy. To explore the tension between the need for trust and privacy demands, we conducted three focus group and eight individual interviews. Our results show that connected car technologies can increase trust for car owners and rentees not only before but also during and after rentals. The design of such systems must allow a differentiation between information in terms of type, the context, and the negotiability of information disclosure.

      @inproceedings{bossauer_trust_2020,
      address = {New York, NY, USA},
      series = {{CHI} '20},
      title = {Trust versus {Privacy}: {Using} {Connected} {Car} {Data} in {Peer}-to-{Peer} {Carsharing}},
      isbn = {978-1-4503-6708-0},
      shorttitle = {Trust versus {Privacy}},
      url = {https://doi.org/10.1145/3313831.3376555},
      doi = {10.1145/3313831.3376555},
      abstract = {Trust is the lubricant of the sharing economy. This is true especially in peer-to-peer carsharing, in which one leaves a highly valuable good to a stranger in the hope of getting it back unscathed. Nowadays, ratings of other users are major mechanisms for establishing trust. To foster uptake of peer-to-peer carsharing, connected car technology opens new possibilities to support trust-building, e.g., by adding driving behavior statistics to users' profiles. However, collecting such data intrudes into rentees' privacy. To explore the tension between the need for trust and privacy demands, we conducted three focus group and eight individual interviews. Our results show that connected car technologies can increase trust for car owners and rentees not only before but also during and after rentals. The design of such systems must allow a differentiation between information in terms of type, the context, and the negotiability of information disclosure.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Bossauer, Paul and Neifer, Thomas and Stevens, Gunnar and Pakusch, Christina},
      month = apr,
      year = {2020},
      keywords = {privacy, connected car, peer-to-peer carsharing, trust, a-paper},
      pages = {1--13},
      }


    • Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)Feminist Living Labs as Research Infrastructures for HCI: The Case of a Video Game Company

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376716
      [BibTeX] [Abstract] [Download PDF]

      The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women’s experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.

      @inproceedings{ahmadi_feminist_2020,
      address = {New York, NY, USA},
      series = {{CHI} '20},
      title = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}: {The} {Case} of a {Video} {Game} {Company}},
      isbn = {978-1-4503-6708-0},
      shorttitle = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}},
      url = {https://doi.org/10.1145/3313831.3376716},
      doi = {10.1145/3313831.3376716},
      abstract = {The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women's experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
      month = apr,
      year = {2020},
      keywords = {methodology, living lab, ethnography, gender, feminist HCI, feminist research, participatory action research, a-paper},
      pages = {1--15},
      }


    • Unbehaun, D., Aal, K., Vaziri, D. D., Tolmie, P. D., Wieching, R., Randall, D. & Wulf, V. (2020)Social Technology Appropriation in Dementia: Investigating the Role of Caregivers in Engaging People with Dementia with a Videogame-based Training System

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376648
      [BibTeX] [Abstract] [Download PDF]

      There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.

      @inproceedings{unbehaun_social_2020,
      address = {New York, NY, USA},
      series = {{CHI} '20},
      title = {Social {Technology} {Appropriation} in {Dementia}: {Investigating} the {Role} of {Caregivers} in {Engaging} {People} with {Dementia} with a {Videogame}-based {Training} {System}},
      isbn = {978-1-4503-6708-0},
      shorttitle = {Social {Technology} {Appropriation} in {Dementia}},
      url = {https://doi.org/10.1145/3313831.3376648},
      doi = {10.1145/3313831.3376648},
      abstract = {There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Tolmie, Peter David and Wieching, Rainer and Randall, David and Wulf, Volker},
      month = apr,
      year = {2020},
      keywords = {appropriation, dementia, exergame, caregiver, ICT, care, a-paper},
      pages = {1--15},
      }


    • Borning, A., Friedman, B., Kaye, J., Lampe, C. & Wulf, V. (2020)SurveillanceCapitalism@CHI: Civil Conversation around a Difficult Topic

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–6 doi:10.1145/3334480.3381068
      [BibTeX] [Abstract] [Download PDF]

      A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.

      @inproceedings{borning_surveillancecapitalismchi_2020,
      address = {New York, NY, USA},
      series = {{CHI} {EA} '20},
      title = {{SurveillanceCapitalism}@{CHI}: {Civil} {Conversation} around a {Difficult} {Topic}},
      isbn = {978-1-4503-6819-3},
      shorttitle = {{SurveillanceCapitalism}@{CHI}},
      url = {https://doi.org/10.1145/3334480.3381068},
      doi = {10.1145/3334480.3381068},
      abstract = {A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.},
      urldate = {2021-04-15},
      booktitle = {Extended {Abstracts} of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Borning, Alan and Friedman, Batya and Kaye, Jofish and Lampe, Cliff and Wulf, Volker},
      month = apr,
      year = {2020},
      keywords = {advertising, digital infrastructure, it business models, responsible innovation, surveillance capitalism, a-paper},
      pages = {1--6},
      }


    • Carros, F., Meurer, J., Löffler, D., Unbehaun, D., Matthies, S., Koch, I., Wieching, R., Randall, D., Hassenzahl, M. & Wulf, V. (2020)Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3313831.3376402
      [BibTeX] [Abstract] [Download PDF]

      Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.

      @inproceedings{carros_exploring_2020,
      address = {New York, NY, USA},
      series = {{CHI} '20},
      title = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}: {Results} from a {Ten}-{Week} {Case} {Study} in a {Care} {Home}},
      isbn = {978-1-4503-6708-0},
      shorttitle = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}},
      url = {https://doi.org/10.1145/3313831.3376402},
      doi = {10.1145/3313831.3376402},
      abstract = {Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Carros, Felix and Meurer, Johanna and Löffler, Diana and Unbehaun, David and Matthies, Sarah and Koch, Inga and Wieching, Rainer and Randall, Dave and Hassenzahl, Marc and Wulf, Volker},
      month = apr,
      year = {2020},
      keywords = {ethics, user studies, elderly care, social robots, a-paper},
      pages = {1--12},
      }


    • Bossauer, P., Schreiber, D., Neifer, T., Pakusch, C. & Stevens, G. (2020)Dezentralisierung der Sharing Economy – Potentiale Blockchain-basierter Sharing-Plattformen

      doi:10.30844/wi_2020_b3-bossauer
      [BibTeX] [Abstract]

      Bei genauer Betrachtung heutiger Sharing Plattformen wie AirBnB, Uber, Drivy oder Fairleihen fallt auf, dass diese eines gemein haben. Als Plattformokonomien basieren sie auf mindestens zwei Nutzergruppen, Anbietern und Nachfragern fur Guter oder Dienstleistungen. Ein Problem solcher zweioder mehrseitigen Markte ist jedoch haufig, dass der Wertezuwachs, der durch die Nutzer generiert wird, nicht gleichmasig unter der Plattform und den aktiven Nutzern verteilt wird, sondern meist ausschlieslich als Gewinn an die Plattformen geht. Mit der Blockchain-Technologie konnte dieses Problem gelost werden, indem der Informations- und Wertetransfer sicher und dezentral organisiert wird und viele Funktionen traditioneller Intermediare dadurch obsolet werden. Diese Arbeit bietet einen Uberblick uber Anwendungsfelder und das Grundkonzept der Sharing Economy. Wir zeigen auf, wie sich Geschaftsmodelle und Infrastrukturen in einer Blockchain abbilden lassen, welche Potentiale eine Blockchain-basierte Infrastruktur bietet, wann diese in der Sharing Economy sinnvoll sein kann und welche Probleme dadurch gelost werden konnen.

      @inproceedings{bossauer_dezentralisierung_2020,
      title = {Dezentralisierung der {Sharing} {Economy} - {Potentiale} {Blockchain}-basierter {Sharing}-{Plattformen}},
      doi = {10.30844/wi_2020_b3-bossauer},
      abstract = {Bei genauer Betrachtung heutiger Sharing Plattformen wie AirBnB, Uber, Drivy oder Fairleihen fallt auf, dass diese eines gemein haben. Als Plattformokonomien basieren sie auf mindestens zwei Nutzergruppen, Anbietern und Nachfragern fur Guter oder Dienstleistungen. Ein Problem solcher zweioder mehrseitigen Markte ist jedoch haufig, dass der Wertezuwachs, der durch die Nutzer generiert wird, nicht gleichmasig unter der Plattform und den aktiven Nutzern verteilt wird, sondern meist ausschlieslich als Gewinn an die Plattformen geht. Mit der Blockchain-Technologie konnte dieses Problem gelost werden, indem der Informations- und Wertetransfer sicher und dezentral organisiert wird und viele Funktionen traditioneller Intermediare dadurch obsolet werden. Diese Arbeit bietet einen Uberblick uber Anwendungsfelder und das Grundkonzept der Sharing Economy. Wir zeigen auf, wie sich Geschaftsmodelle und Infrastrukturen in einer Blockchain abbilden lassen, welche Potentiale eine Blockchain-basierte Infrastruktur bietet, wann diese in der Sharing Economy sinnvoll sein kann und welche Probleme dadurch gelost werden konnen.},
      booktitle = {Wirtschaftsinformatik},
      author = {Bossauer, Paul and Schreiber, D. and Neifer, Thomas and Pakusch, Christina and Stevens, Gunnar},
      year = {2020},
      }


    • Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2020)Living Labs als feministische Forschungsinfrastrukturen: Lessons Learned eines dreijährigen Gender-Projekts

      , Pages: 3
      [BibTeX] [Abstract]

      In diesem Positionspapier berichten wir von unseren Erfahrungen eines feministischen Living-Lab-Projekts.

      @inproceedings{ahmadi_living_2020,
      title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Lessons} {Learned} eines dreijährigen {Gender}-{Projekts}},
      abstract = {In diesem Positionspapier berichten wir von unseren Erfahrungen eines feministischen Living-Lab-Projekts.},
      language = {de},
      booktitle = {Mensch und {Computer} 2020-{Workshopband}},
      author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola},
      year = {2020},
      pages = {3},
      }


    • Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F. & Reu, V. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults

      , Publisher: European Society for Socially Embedded Technologies (EUSSET), Pages: 6
      [BibTeX] [Abstract]

      In this position paper, we take a concept – or parts of it – and run away with it (Mol 2002) to explore its potential to better understand the non/appropriation of technologies by people in later life. We introduce the concept of the city as a machine for learning developed by Colin McFarlane (2011) in the field of urban studies. We identify elements we consider inspiring for the study of socio-technical systems, translate them to smaller entities of human-technology interactions and test their usability to analyze how older people in later life integrate digital technologies in their everyday lives. We do so from two distinct vantage points, i.e. empirical contexts: A participatory design project of a neighborhood platform and related privacy issues from the perspective of older tenants, and the introduction of a new automated emergency call system in seniors’ apartments in a serviced senior living facility. We conclude with the suggestion to understand the concept “machine for learning” as a normative notion and a claim to accept the challenge it implies.

      @inproceedings{cerna_learning_2020-1,
      title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults},
      abstract = {In this position paper, we take a concept – or parts of it – and run away with it (Mol 2002) to explore its potential to better understand the non/appropriation of technologies by people in later life. We introduce the concept of the city as a machine for learning developed by Colin McFarlane (2011) in the field of urban studies. We identify elements we consider inspiring for the study of socio-technical systems, translate them to smaller entities of human-technology interactions and test their usability to analyze how older people in later life integrate digital technologies in their everyday lives. We do so from two distinct vantage points, i.e. empirical contexts: A participatory design project of a neighborhood platform and related privacy issues from the perspective of older tenants, and the introduction of a new automated emergency call system in seniors’ apartments in a serviced senior living facility. We conclude with the suggestion to understand the concept “machine for learning” as a normative notion and a claim to accept the challenge it implies.},
      language = {en},
      booktitle = {Proceedings of 18th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reu, Verena},
      year = {2020},
      keywords = {italg},
      pages = {6},
      }


    • Engelbutzeder, P., Cerna, K., Randall, D., Lawo, D., Müller, C., Stevens, G. & Wulf, V. (2020)Investigating the use of digital artifacts in a community project of sustainable food practices: ‘My chili blossoms’

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–4 doi:10.1145/3419249.3420089
      [BibTeX] [Abstract] [Download PDF]

      Research on food practices has become more common among scholars of HCI in recent years. Human-Food-Interaction (HFI) looks into the interplay of humans, food and technology. HFI, even so, has paid relatively little attention to the more collective elements of food practice, including social bonding [1]. The modest project we describe below aimed to say something about the use of digital artifacts to support community engagement for sustainable food practices. We participated, as action researchers (see [2]) in a grassroots movement that instigated a project around learning about food growing, using digital means to bring interested people together during times of physical distancing: In the project Vegetables seek a home, people from various backgrounds ‘adopted’ a chili-plant, they are invited to share what they like in a Telegram-Group, and to get learning-modules via a mailing-list. Through an analysis of the communal effort to actualize the project (video-calls, Telegram, wechange.de) and the content of the Telegram-Group for the chili-plant adopting parents and experts, we suggest some design implications for grassroots communities and sustainable food practice. In future research we intend an iterative design to support the community and its project, utilizing Holmgren’s 12 principles of permaculture design.

      @inproceedings{engelbutzeder_investigating_2020,
      address = {New York, NY, USA},
      series = {{NordiCHI} '20},
      title = {Investigating the use of digital artifacts in a community project of sustainable food practices: '{My} chili blossoms'},
      isbn = {978-1-4503-7579-5},
      shorttitle = {Investigating the use of digital artifacts in a community project of sustainable food practices},
      url = {https://doi.org/10.1145/3419249.3420089},
      doi = {10.1145/3419249.3420089},
      abstract = {Research on food practices has become more common among scholars of HCI in recent years. Human-Food-Interaction (HFI) looks into the interplay of humans, food and technology. HFI, even so, has paid relatively little attention to the more collective elements of food practice, including social bonding [1]. The modest project we describe below aimed to say something about the use of digital artifacts to support community engagement for sustainable food practices. We participated, as action researchers (see [2]) in a grassroots movement that instigated a project around learning about food growing, using digital means to bring interested people together during times of physical distancing: In the project Vegetables seek a home, people from various backgrounds ‘adopted’ a chili-plant, they are invited to share what they like in a Telegram-Group, and to get learning-modules via a mailing-list. Through an analysis of the communal effort to actualize the project (video-calls, Telegram, wechange.de) and the content of the Telegram-Group for the chili-plant adopting parents and experts, we suggest some design implications for grassroots communities and sustainable food practice. In future research we intend an iterative design to support the community and its project, utilizing Holmgren's 12 principles of permaculture design.},
      urldate = {2021-04-15},
      booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}},
      publisher = {Association for Computing Machinery},
      author = {Engelbutzeder, Philip and Cerna, Katerina and Randall, Dave and Lawo, Dennis and M\üller, Claudia and Stevens, Gunnar and Wulf, Volker},
      month = oct,
      year = {2020},
      keywords = {Community, Learning, Sustainability, italg, Food, Grassroots, HFI, Sustainable HCI},
      pages = {1--4},
      }


    • Rueller, S., Aal, K., Mouratidis, M., Randall, D., Wulf, V., Boulus-Rødje, N. & Semaan, B. (2020)(Coping with) Messiness in Ethnography – Methods, Ethics and Participation in ethnographic Field Work in the non-Western World

      New York, NY, United States, Publisher: Association for Computing Machinery, Pages: 1–5 doi:10.1145/3411763.3441328
      [BibTeX] [Abstract] [Download PDF]

      There are several frameworks and approaches, addressing how to conduct ethnographic and qualitative field work in various settings. However, going by the book might not be an option when conducting research in politically charged, unstable or simply non-western regions. Politics, social pressure and even someone’s personal safety might be necessary to consider. Another important area to consider are research ethics. Privacy policies might do their work with regard to existing laws which differ from each country and should ensure no harm for all involved parties, but how can this be guaranteed and does it also cover all aspects of ethics? Including stakeholders as a basis for user-centered work and design is common. But what does participation mean in such contexts? The questions are: What is important to consider when conducting ethnographic field work in such settings? How can we foster different degrees of genuine participation? How can we ensure, that the work we do is ethically correct without endangering the research outcome? In this workshop, we invite researchers and practitioners to rethink existing methods and approaches and start working on guidelines, that better serves the needs of such specific and to some extent critical circumstances.

      @inproceedings{rueller_coping_2020,
      address = {New York, NY, United States},
      title = {({Coping} with) {Messiness} in {Ethnography} – {Methods}, {Ethics} and {Participation} in ethnographic {Field} {Work} in the non-{Western} {World}},
      url = {https://dl.acm.org/doi/pdf/10.1145/3411763.3441328},
      doi = {10.1145/3411763.3441328},
      abstract = {There are several frameworks and approaches, addressing how to conduct ethnographic and qualitative field work in various settings. However, going by the book might not be an option when conducting research in politically charged, unstable or simply non-western regions. Politics, social pressure and even someone’s personal safety might be necessary to consider. Another important area to consider are research ethics. Privacy policies might do their work with regard to existing laws which differ from each country and should ensure no harm for all involved parties, but how can this be guaranteed and does
      it also cover all aspects of ethics? Including stakeholders as a basis for user-centered work and design is common. But what does participation mean in such contexts? The questions are: What is important to consider when conducting ethnographic field work in such settings? How can we foster different degrees of genuine participation? How can we ensure, that the work we do is ethically correct without endangering the research outcome? In this workshop, we invite researchers and practitioners to rethink existing methods and approaches and start working on guidelines, that better serves the needs of such specific and to some extent critical circumstances.},
      language = {en},
      urldate = {2021-04-19},
      booktitle = {{CHI} {EA} '21: {Extended} {Abstracts} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Rueller, Sarah and Aal, Konstantin and Mouratidis, Marios and Randall, Dave and Wulf, Volker and Boulus-Rødje, Nina and Semaan, Bryan},
      year = {2020},
      note = {Accepted: 2020-06-15T07:28:12Z
      Publisher: European Society for Socially Embedded Technologies (EUSSET)},
      pages = {1--5},
      }


    • Jasche, F. & Ludwig, T. (2020)PrintARface: Supporting the Exploration of Cyber-Physical Systems through Augmented Reality

      New York, NY, USA, Publisher: Association for Computing Machinery doi:10.1145/3419249.3420162
      [BibTeX] [Abstract] [Download PDF]

      The increasing functionalities and close integration of hardware and software of modern cyber-physical systems present users with distinct challenges in applying and, especially, appropriating those systems within their practices. Existing approaches to design for appropriation and the development of sociable technologies that might support users seeking to understand how to make such technologies work in a specific practice, often lack appropriate user interfaces to explain the internal and environment-related behavior of a technology. By taking the example of 3D printing, we examine how augmented reality can be used as a novel human–machine interface to ease the way for hardware-related appropriation support. Within this paper we designed, implemented and evaluated a prototype called PrintARface, that extends a physical 3D printer by incorporating virtual components. Reflections upon the evaluation of our prototype are used to provide insights that foster the development of hardware-related appropriation support by encompassing augmented reality-based human–machine interfaces.

      @inproceedings{jasche_printarface_2020,
      address = {New York, NY, USA},
      series = {{NordiCHI} '20},
      title = {{PrintARface}: {Supporting} the {Exploration} of {Cyber}-{Physical} {Systems} through {Augmented} {Reality}},
      isbn = {978-1-4503-7579-5},
      url = {https://doi.org/10.1145/3419249.3420162},
      doi = {10.1145/3419249.3420162},
      abstract = {The increasing functionalities and close integration of hardware and software of modern cyber-physical systems present users with distinct challenges in applying and, especially, appropriating those systems within their practices. Existing approaches to design for appropriation and the development of sociable technologies that might support users seeking to understand how to make such technologies work in a specific practice, often lack appropriate user interfaces to explain the internal and environment-related behavior of a technology. By taking the example of 3D printing, we examine how augmented reality can be used as a novel human–machine interface to ease the way for hardware-related appropriation support. Within this paper we designed, implemented and evaluated a prototype called PrintARface, that extends a physical 3D printer by incorporating virtual components. Reflections upon the evaluation of our prototype are used to provide insights that foster the development of hardware-related appropriation support by encompassing augmented reality-based human–machine interfaces.},
      booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}},
      publisher = {Association for Computing Machinery},
      author = {Jasche, Florian and Ludwig, Thomas},
      year = {2020},
      keywords = {appropriation, sociable technologies, augmented reality, 3D printing, Human–machine interface},
      }

    2019


    • Clarke, M. F., Gonzales, J., Harper, R., Randall, D., Ludwig, T. & Ikeya, N. (2019)Better Supporting Workers in ML Workplaces

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 443–448 doi:10.1145/3311957.3359429
      [BibTeX] [Abstract] [Download PDF]

      This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It’s our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it’s important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.

      @inproceedings{clarke_better_2019,
      address = {New York, NY, USA},
      series = {{CSCW} '19},
      title = {Better {Supporting} {Workers} in {ML} {Workplaces}},
      isbn = {978-1-4503-6692-2},
      url = {https://doi.org/10.1145/3311957.3359429},
      doi = {10.1145/3311957.3359429},
      abstract = {This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It's our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it's important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.},
      urldate = {2021-04-16},
      booktitle = {Conference {Companion} {Publication} of the 2019 on {Computer} {Supported} {Cooperative} {Work} and {Social} {Computing}},
      publisher = {Association for Computing Machinery},
      author = {Clarke, Michael F. and Gonzales, Joseph and Harper, Richard and Randall, David and Ludwig, Thomas and Ikeya, Nozomi},
      month = nov,
      year = {2019},
      keywords = {cscw, hci, machine learning},
      pages = {443--448},
      }


    • Lawo, D., Engelbutzeder, P., Esau, M. & Stevens, G. (2019)Towards a Network of Practices: Identifying Central Elements to Inform Design

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–4 doi:10.1145/3363384.3363470
      [BibTeX] [Abstract] [Download PDF]

      For over a decade researchers from the HCI community are taking social practices as a unit of design. While the first generation focused on social practice in isolation, more recent work argues for the interrelatedness of mutually influencing practices as the primary unit of analysis. We discuss these current approaches to motivate the notion of a network of practices. We argue that network theory presents a promising method to create more detailed and sophisticated models of social practices, that raise awareness about central elements and their connecting characteristics. Further on, our work identifies open questions that should be addressed in future work, to increase the benefits of the method.

      @inproceedings{lawo_towards_2019,
      address = {New York, NY, USA},
      series = {{HTTF} 2019},
      title = {Towards a {Network} of {Practices}: {Identifying} {Central} {Elements} to {Inform} {Design}},
      isbn = {978-1-4503-7203-9},
      shorttitle = {Towards a {Network} of {Practices}},
      url = {https://doi.org/10.1145/3363384.3363470},
      doi = {10.1145/3363384.3363470},
      abstract = {For over a decade researchers from the HCI community are taking social practices as a unit of design. While the first generation focused on social practice in isolation, more recent work argues for the interrelatedness of mutually influencing practices as the primary unit of analysis. We discuss these current approaches to motivate the notion of a network of practices. We argue that network theory presents a promising method to create more detailed and sophisticated models of social practices, that raise awareness about central elements and their connecting characteristics. Further on, our work identifies open questions that should be addressed in future work, to increase the benefits of the method.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the {Halfway} to the {Future} {Symposium} 2019},
      publisher = {Association for Computing Machinery},
      author = {Lawo, Dennis and Engelbutzeder, Philip and Esau, Margarita and Stevens, Gunnar},
      month = nov,
      year = {2019},
      keywords = {Consumption, Food Lifecycle, Network of Practices, Practice Theory, Third Wave of HCI},
      pages = {1--4},
      }


    • Golchinfar, D., Vaziri, D. D., Schreiber, D. & Stevens, G. (2019)Assisting Service Robots on their Journey to Become Autonomous Agents: From Apprentice to Master by Participatory Observation

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 889–891 doi:10.1145/3340764.3345374
      [BibTeX] [Abstract] [Download PDF]

      Natural and reliable application of service robots (SR) in service domains, for instance health service or elderly care, is currently not possible and full autonomy and automatization of SR is still in far distance. Hence, methodologies are needed that promote human-robot collaboration and allow the robot to learn from its human mentor to become more autonomous and reliable. This demo illustrates an environment for such human-robot collaboration that provides an infrastructure for SR manipulation and teaching. The basic idea is that the robot becomes an apprentice that learns new skills by observing a trained human mentor that performs relevant tasks in the service domain by operating the robot. By observation and collaboration, the SR gradually becomes more autonomous and capable to carry out relevant healthcare tasks.

      @inproceedings{golchinfar_assisting_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {Assisting {Service} {Robots} on their {Journey} to {Become} {Autonomous} {Agents}: {From} {Apprentice} to {Master} by {Participatory} {Observation}},
      isbn = {978-1-4503-7198-8},
      shorttitle = {Assisting {Service} {Robots} on their {Journey} to {Become} {Autonomous} {Agents}},
      url = {https://doi.org/10.1145/3340764.3345374},
      doi = {10.1145/3340764.3345374},
      abstract = {Natural and reliable application of service robots (SR) in service domains, for instance health service or elderly care, is currently not possible and full autonomy and automatization of SR is still in far distance. Hence, methodologies are needed that promote human-robot collaboration and allow the robot to learn from its human mentor to become more autonomous and reliable. This demo illustrates an environment for such human-robot collaboration that provides an infrastructure for SR manipulation and teaching. The basic idea is that the robot becomes an apprentice that learns new skills by observing a trained human mentor that performs relevant tasks in the service domain by operating the robot. By observation and collaboration, the SR gradually becomes more autonomous and capable to carry out relevant healthcare tasks.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of {Mensch} und {Computer} 2019},
      publisher = {Association for Computing Machinery},
      author = {Golchinfar, David and Vaziri, Daryoush Daniel and Schreiber, Dirk and Stevens, Gunnar},
      month = sep,
      year = {2019},
      keywords = {design, machine learning, autonomous systems, evolutionary development, healthcare, Service robot},
      pages = {889--891},
      }


    • Lawo, D., Litz, K., Gromov, C., Schwärzer, H. & Stevens, G. (2019)Going Vegan: The Use of digital Media in vegan Diet Transition

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 503–507 doi:10.1145/3340764.3344447
      [BibTeX] [Abstract] [Download PDF]

      Previous attempts of the HCI community to reduce food waste or the carbon footprint, primarily relied on persuasive design. However, these approaches are criticized for not paying enough attention to everyday consumption practices and hence for not being successful in the long term. Therefore, we argue for a broader perspective on studying the role(s) of digital media supporting people in their transition towards more sustainable food consumption. To understand such roles, we conducted semi-structured interviews with 9 vegans. Our findings highlight an intensive use of (digital) media, especially in the early phase of changing consumption practices. Instead of gamification or persuasive design, media triggers initial irritation, provides information to develop a vegan-specific consumption knowledge and connects like-minded people.

      @inproceedings{lawo_going_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {Going {Vegan}: {The} {Use} of digital {Media} in vegan {Diet} {Transition}},
      isbn = {978-1-4503-7198-8},
      shorttitle = {Going {Vegan}},
      url = {https://doi.org/10.1145/3340764.3344447},
      doi = {10.1145/3340764.3344447},
      abstract = {Previous attempts of the HCI community to reduce food waste or the carbon footprint, primarily relied on persuasive design. However, these approaches are criticized for not paying enough attention to everyday consumption practices and hence for not being successful in the long term. Therefore, we argue for a broader perspective on studying the role(s) of digital media supporting people in their transition towards more sustainable food consumption. To understand such roles, we conducted semi-structured interviews with 9 vegans. Our findings highlight an intensive use of (digital) media, especially in the early phase of changing consumption practices. Instead of gamification or persuasive design, media triggers initial irritation, provides information to develop a vegan-specific consumption knowledge and connects like-minded people.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of {Mensch} und {Computer} 2019},
      publisher = {Association for Computing Machinery},
      author = {Lawo, Dennis and Litz, Katharina and Gromov, Christina and Schwärzer, Hannah and Stevens, Gunnar},
      month = sep,
      year = {2019},
      keywords = {Human Food Interaction, Sustainable Interaction Design, Vegan},
      pages = {503--507},
      }


    • Jasche, F. & Ludwig, T. (2019)Appropriating 3D Printers in Augmented Reality

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 901–903 doi:10.1145/3340764.3345377
      [BibTeX] [Abstract] [Download PDF]

      Digital fabrication technologies, such as 3D printers, are receiving more and more attention, not only from professionals but also from hobbyists. However, even though people have easier access to these devices, 3D printers remain a black box for many users. To support the appropriation of 3D printers, this demonstration presents a system which extends a physical printer to include virtual components using augmented reality (AR). With these components, we try to explain how the printer works and allow the user to operate the printer through an AR application. We extend existing software with a custom solution to create a unique user interface and user experience. Our user interface provides a new way of inspecting models in AR before they are printed.

      @inproceedings{jasche_appropriating_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {Appropriating {3D} {Printers} in {Augmented} {Reality}},
      isbn = {978-1-4503-7198-8},
      url = {https://doi.org/10.1145/3340764.3345377},
      doi = {10.1145/3340764.3345377},
      abstract = {Digital fabrication technologies, such as 3D printers, are receiving more and more attention, not only from professionals but also from hobbyists. However, even though people have easier access to these devices, 3D printers remain a black box for many users. To support the appropriation of 3D printers, this demonstration presents a system which extends a physical printer to include virtual components using augmented reality (AR). With these components, we try to explain how the printer works and allow the user to operate the printer through an AR application. We extend existing software with a custom solution to create a unique user interface and user experience. Our user interface provides a new way of inspecting models in AR before they are printed.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of {Mensch} und {Computer} 2019},
      publisher = {Association for Computing Machinery},
      author = {Jasche, Florian and Ludwig, Thomas},
      month = sep,
      year = {2019},
      keywords = {Appropriation, Human-Computer-Interaction, Sociable Technologies, 3D Printer, Augmented Reality},
      pages = {901--903},
      }


    • Grinko, M., Kaufhold, M. & Reuter, C. (2019)Adoption, Use and Diffusion of Crisis Apps in Germany: A Representative Survey

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 263–274 doi:10.1145/3340764.3340782
      [BibTeX] [Abstract] [Download PDF]

      The research field of crisis informatics examines the potentials and limitations of information and communication technology in crises, disasters, and emergencies. Although ICT plays an increasingly large role in crisis response and management, in-depth studies on crisis apps and similar technology in the context of an emergency have been missing. Based on responses by 1024 participants in Germany, we examine the diffusion, usage, perception and adoption of mobile crisis apps as well as required functions and improvements. We conclude that crisis apps are still a little-known form of disaster ICT, but have potential for enhancing communication, keeping users up to date and providing a more effective crisis management as supplement to other media channels dependent on different underlying infrastructures. However, they should be adaptable to user characteristics, consider privacy, allow communication and offer valuable information to raise awareness of potential disasters without creating an overload. Also, the familiarity with and trust in crisis apps should be addressed to maximize their beneficial impact on crisis communication and management. We discuss further implications as well as directions for future research with larger target groups and specific usage scenarios.

      @inproceedings{grinko_adoption_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {Adoption, {Use} and {Diffusion} of {Crisis} {Apps} in {Germany}: {A} {Representative} {Survey}},
      isbn = {978-1-4503-7198-8},
      shorttitle = {Adoption, {Use} and {Diffusion} of {Crisis} {Apps} in {Germany}},
      url = {https://doi.org/10.1145/3340764.3340782},
      doi = {10.1145/3340764.3340782},
      abstract = {The research field of crisis informatics examines the potentials and limitations of information and communication technology in crises, disasters, and emergencies. Although ICT plays an increasingly large role in crisis response and management, in-depth studies on crisis apps and similar technology in the context of an emergency have been missing. Based on responses by 1024 participants in Germany, we examine the diffusion, usage, perception and adoption of mobile crisis apps as well as required functions and improvements. We conclude that crisis apps are still a little-known form of disaster ICT, but have potential for enhancing communication, keeping users up to date and providing a more effective crisis management as supplement to other media channels dependent on different underlying infrastructures. However, they should be adaptable to user characteristics, consider privacy, allow communication and offer valuable information to raise awareness of potential disasters without creating an overload. Also, the familiarity with and trust in crisis apps should be addressed to maximize their beneficial impact on crisis communication and management. We discuss further implications as well as directions for future research with larger target groups and specific usage scenarios.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of {Mensch} und {Computer} 2019},
      publisher = {Association for Computing Machinery},
      author = {Grinko, Margarita and Kaufhold, Marc-André and Reuter, Christian},
      month = sep,
      year = {2019},
      keywords = {Germany, Crisis apps, crisis informatics, disaster communication, representative survey},
      pages = {263--274},
      }


    • Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Reality Check on the Right to Access Data: Claiming and Investigating Personally Identifiable Data from Companies

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 811–814 doi:10.1145/3340764.3344913
      [BibTeX] [Abstract] [Download PDF]

      Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.

      @inproceedings{alizadeh_gdpr-reality_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {{GDPR}-{Reality} {Check} on the {Right} to {Access} {Data}: {Claiming} and {Investigating} {Personally} {Identifiable} {Data} from {Companies}},
      isbn = {978-1-4503-7198-8},
      shorttitle = {{GDPR}-{Reality} {Check} on the {Right} to {Access} {Data}},
      url = {https://doi.org/10.1145/3340764.3344913},
      doi = {10.1145/3340764.3344913},
      abstract = {Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer's expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of {Mensch} und {Computer} 2019},
      publisher = {Association for Computing Machinery},
      author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar},
      month = sep,
      year = {2019},
      keywords = {Claim personal data, Data takeout, GDPR, Usable Privacy},
      pages = {811--814},
      }


    • Rüller, S., Aal, K. & Holdermann, S. (2019)Reflections on a Design Case Study – (Educational) ICT Intervention with Imazighen in Morocco

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 172–177 doi:10.1145/3328320.3328406
      [BibTeX] [Abstract] [Download PDF]

      This case study describes the establishment of an educational ICT-intervention, a Computer Club, in the High Atlas, Morocco. We will first give an overview of the general approach and the first intervention. Then, we go into depth of the following trip, 15 months after the opening of the Computer Club. We describe the concerns to address and activities planned in advance based on the knowledge we acquired during the first intervention as well as on the insights we gained during this trip and discuss how much has changed. Reflections of these experiences discuss the importance of involving local partners, mitigating the power dynamics to build a trustful relationship and the impact of the intervention on the valley. We conclude with the most recent developments which involved a visit of the local partners to Germany to create a common understanding of the club approach.

      @inproceedings{ruller_reflections_2019,
      address = {New York, NY, USA},
      series = {C\&{T} '19},
      title = {Reflections on a {Design} {Case} {Study} - ({Educational}) {ICT} {Intervention} with {Imazighen} in {Morocco}},
      isbn = {978-1-4503-7162-9},
      url = {https://doi.org/10.1145/3328320.3328406},
      doi = {10.1145/3328320.3328406},
      abstract = {This case study describes the establishment of an educational ICT-intervention, a Computer Club, in the High Atlas, Morocco. We will first give an overview of the general approach and the first intervention. Then, we go into depth of the following trip, 15 months after the opening of the Computer Club. We describe the concerns to address and activities planned in advance based on the knowledge we acquired during the first intervention as well as on the insights we gained during this trip and discuss how much has changed. Reflections of these experiences discuss the importance of involving local partners, mitigating the power dynamics to build a trustful relationship and the impact of the intervention on the valley. We conclude with the most recent developments which involved a visit of the local partners to Germany to create a common understanding of the club approach.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
      publisher = {Association for Computing Machinery},
      author = {Rüller, Sarah and Aal, Konstantin and Holdermann, Simon},
      month = jun,
      year = {2019},
      keywords = {HCI, Computer Club, HCI4D, ICT Intervention, ICT4D, Imazighen, Morocco},
      pages = {172--177},
      }


    • de Castro Leal, D., Krüger, M., Misaki, K., Randall, D. & Wulf, V. (2019)Guerilla Warfare and the Use of New (and Some Old) Technology: Lessons from FARC’s Armed Struggle in Colombia

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3290605.3300810
      [BibTeX] [Abstract] [Download PDF]

      Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one’s practices to other’s appropriation of technology in conflict.

      @inproceedings{de_castro_leal_guerilla_2019,
      address = {New York, NY, USA},
      series = {{CHI} '19},
      title = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}: {Lessons} from {FARC}'s {Armed} {Struggle} in {Colombia}},
      isbn = {978-1-4503-5970-2},
      shorttitle = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}},
      url = {https://doi.org/10.1145/3290605.3300810},
      doi = {10.1145/3290605.3300810},
      abstract = {Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one's practices to other's appropriation of technology in conflict.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {de Castro Leal, Débora and Krüger, Max and Misaki, Kaoru and Randall, David and Wulf, Volker},
      month = may,
      year = {2019},
      keywords = {appropriation, infrastructure, political conflict, war, a-paper},
      pages = {1--12},
      }


    • Gregorczek, M., Kurz, D. & MÜller, C. (2019)Organisation und Moderation Symposium: Gemischte Gefühle: Mit neuer Technik gesund und autonom durchs Leben

      23.10.2019, Siegen
      [BibTeX]

      @inproceedings{gregorczek_organisation_2019,
      address = {23.10.2019, Siegen},
      title = {Organisation und {Moderation} {Symposium}: {Gemischte} {Gefühle}: {Mit} neuer {Technik} gesund und autonom durchs {Leben}},
      booktitle = {Abschlusssymposium {Cognitive} {Village} {Projekt}},
      author = {Gregorczek, M and Kurz, D and MÜller, C},
      year = {2019},
      }


    • Wanka, A., Endter, C. & Müller, C. (2019)Technikforschung in alternden Gesellschaften – Herausforderungen für die Gerontologie

      September 2019, Berlin
      [BibTeX]

      @inproceedings{wanka_technikforschung_2019,
      address = {September 2019, Berlin},
      title = {Technikforschung in alternden {Gesellschaften} – {Herausforderungen} für die {Gerontologie}},
      booktitle = {{DGGG}-{Kongress}},
      author = {Wanka, A and Endter, C and Müller, C},
      year = {2019},
      }


    • Struzek, D., Dickel, M. & Müller, C. (2019)Co-Design von Community-Technologien im ländlichen Raum

      Berlin, Germany, Publisher: Deutsche Gesellschaft für Gerontologie und Geriatrie e.V. Berlin
      [BibTeX]

      @inproceedings{struzek_co-design_2019,
      address = {Berlin, Germany},
      title = {Co-{Design} von {Community}-{Technologien} im ländlichen {Raum}},
      booktitle = {{DGG} \& {DGGG} {Jahreskongress} «{Versorgung} und {Teilhabe}»},
      publisher = {Deutsche Gesellschaft für Gerontologie und Geriatrie e.V. Berlin},
      author = {Struzek, David and Dickel, Martin and Müller, Claudia},
      year = {2019},
      keywords = {italg},
      }


    • Stickel, O., Stilz, M., Brocker, A., Borchers, J. & Pipek, V. (2019)Fab:UNIverse – Makerspaces, Fab Labs and Lab Managers in Academia

      New York, NY, USA, Publisher: ACM, Pages: 19:1–19:2 doi:10.1145/3335055.3335074
      [BibTeX] [Download PDF]

      @inproceedings{stickel_fabuniverse_2019,
      address = {New York, NY, USA},
      series = {{FabLearn} {Europe} '19},
      title = {Fab:{UNIverse} - {Makerspaces}, {Fab} {Labs} and {Lab} {Managers} in {Academia}},
      isbn = {978-1-4503-6266-5},
      url = {http://doi.acm.org/10.1145/3335055.3335074},
      doi = {10.1145/3335055.3335074},
      booktitle = {Proceedings of the {FabLearn} {Europe} 2019 {Conference}},
      publisher = {ACM},
      author = {Stickel, Oliver and Stilz, Melanie and Brocker, Anke and Borchers, Jan and Pipek, Volkmar},
      year = {2019},
      keywords = {FabLab, Digital Fabrication, Education, Makerspaces, University},
      pages = {19:1--19:2},
      }


    • Jakobi, T., Stevens, G., Seufert, A. & Becker, M. (2019)Webtracking Under the New Data Protection Law: Design Potentials at the Intersection of Jurisprudence and HCI

      New York, NY, USA, Publisher: ACM, Pages: 309–319 doi:10.1145/3340764.3340790
      [BibTeX] [Download PDF]

      @inproceedings{jakobi_webtracking_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {Webtracking {Under} the {New} {Data} {Protection} {Law}: {Design} {Potentials} at the {Intersection} of {Jurisprudence} and {HCI}},
      isbn = {978-1-4503-7198-8},
      url = {http://doi.acm.org/10.1145/3340764.3340790},
      doi = {10.1145/3340764.3340790},
      booktitle = {Proceedings of {Mensch} {Und} {Computer} 2019},
      publisher = {ACM},
      author = {Jakobi, Timo and Stevens, Gunnar and Seufert, Anna-Magdalena and Becker, Max},
      year = {2019},
      keywords = {HCI, DSGVO, Privatsphäre, Web-Tracking},
      pages = {309--319},
      }


    • Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2019)Hacking Masculine Cultures – Career Ambitions of Female Young Professionals in a Video Game Company \textbar Proceedings of the Annual Symposium on Computer-Human Interaction in Play

      , Pages: 413–426
      [BibTeX] [Download PDF]

      @inproceedings{ahmadi_hacking_2019,
      title = {Hacking {Masculine} {Cultures} - {Career} {Ambitions} of {Female} {Young} {Professionals} in a {Video} {Game} {Company} {\textbar} {Proceedings} of the {Annual} {Symposium} on {Computer}-{Human} {Interaction} in {Play}},
      url = {https://dl.acm.org/doi/abs/10.1145/3311350.3347186},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the {Annual} {Symposium} on {Computer}-{Human} {Interaction} in {Play}},
      author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
      year = {2019},
      pages = {413--426},
      }


    • Struzek, D., Müller, C. & Boden, A. (2019)Development of an Everyday Persuasive App for Movement Motivation for Older Adults.

      doi:10.18420/ecscw2019_d04
      [BibTeX]

      @inproceedings{struzek_development_2019,
      title = {Development of an {Everyday} {Persuasive} {App} for {Movement} {Motivation} for {Older} {Adults}.},
      doi = {10.18420/ecscw2019_d04},
      booktitle = {Proceedings of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practice}-centred {Computing} and the {Design} of {Cooperation} {Technologies} -{Demos} and {Posters}, {Reports} of the {European} {Society} for {Socially} {Embedded}},
      author = {Struzek, David and Müller, Claudia and Boden, Alexander},
      year = {2019},
      keywords = {italg},
      }


    • Reuter, C., Mentler, T., Nestler, S., Herczeg, M., Ludwig, T., Pottebaum, J. & Kaufhold, M. (2019)6. Workshop Mensch-Maschine-Interaktion in sicherheitskritischen Systemen – Neue digitale Realitäten

      Hamburg, Germany, Publisher: ACM
      [BibTeX] [Download PDF]

      @inproceedings{reuter_6_2019,
      address = {Hamburg, Germany},
      title = {6. {Workshop} {Mensch}-{Maschine}-{Interaktion} in sicherheitskritischen {Systemen} - {Neue} digitale {Realitäten}},
      url = {https://tubiblio.ulb.tu-darmstadt.de/116013/},
      language = {de},
      urldate = {2021-04-16},
      publisher = {ACM},
      author = {Reuter, Christian and Mentler, Tilo and Nestler, Simon and Herczeg, Michael and Ludwig, Thomas and Pottebaum, Jens and Kaufhold, Marc-André},
      year = {2019},
      note = {ISSN: 2510-2672},
      }


    • Kaspar, H. & Müller, C. (2019)Caring Community Living Lab: ein neuer Ansatz für die Langzeit-Versorgung zuhause

      September 2019, Berlin
      [BibTeX]

      @inproceedings{kaspar_caring_2019,
      address = {September 2019, Berlin},
      title = {Caring {Community} {Living} {Lab}: ein neuer {Ansatz} für die {Langzeit}-{Versorgung} zuhause},
      booktitle = {Clusterkonferenz {Zukunft} der {Pflege}},
      author = {Kaspar, H and Müller, C},
      year = {2019},
      }


    • Pelzelmayer, K., Müller, C., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities: The CareComLabs Framework

      Siegen
      [BibTeX]

      @inproceedings{pelzelmayer_designing_2019,
      address = {Siegen},
      title = {Designing for {Sustainable} {Caring} {Communities}: {The} {CareComLabs} {Framework}},
      booktitle = {2. {Tagung} des {DGGG}-{Fachausschusses} {Alter} und {Technik}},
      author = {Pelzelmayer, K and Müller, C and Struzek, D and Dickel, M},
      year = {2019},
      keywords = {italg},
      }


    • Ahmadi, M., Weibert, A., Wenzelmann, V., Aal, K., Gäckle, K., Wulf, V. & Marsden, N. (2019)Designing for Openness in Making: Lessons Learned from a Digital Project Week

      New York, NY, USA, Publisher: ACM, Pages: 160–171 doi:10.1145/3328320.3328376
      [BibTeX] [Download PDF]

      @inproceedings{ahmadi_designing_2019,
      address = {New York, NY, USA},
      series = {C\&\#38;{T} '19},
      title = {Designing for {Openness} in {Making}: {Lessons} {Learned} from a {Digital} {Project} {Week}},
      isbn = {978-1-4503-7162-9},
      url = {http://doi.acm.org/10.1145/3328320.3328376},
      doi = {10.1145/3328320.3328376},
      booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
      publisher = {ACM},
      author = {Ahmadi, Michael and Weibert, Anne and Wenzelmann, Victoria and Aal, Konstantin and Gäckle, Kristian and Wulf, Volker and Marsden, Nicola},
      year = {2019},
      keywords = {FabLab, Community, Diversity, DIY, Gender, Hacking, Maker Culture, Makerspace, Making, Openness},
      pages = {160--171},
      }


    • Sipos, R. & Wenzelmann, V. (2019)Critical Making With and For Communities

      New York, NY, USA, Publisher: ACM, Pages: 323–330 doi:10.1145/3328320.3328410
      [BibTeX] [Download PDF]

      @inproceedings{sipos_critical_2019,
      address = {New York, NY, USA},
      series = {C\&\#38;{T} '19},
      title = {Critical {Making} {With} and {For} {Communities}},
      isbn = {978-1-4503-7162-9},
      url = {http://doi.acm.org/10.1145/3328320.3328410},
      doi = {10.1145/3328320.3328410},
      booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
      publisher = {ACM},
      author = {Sipos, Regina and Wenzelmann, Victoria},
      year = {2019},
      keywords = {Participatory Design, Makerspaces, Connected Communities, Critical Making, Grounded Design},
      pages = {323--330},
      }


    • Lehmann, J., Carros, F., Unbehaun, D., Wieching, R. & Lüssem, J. (2019)Einsatzfelder der sozialen Robotik in der Pflege

      IN Stoffers, C., Krämer, N. & Heitmann, C. (Eds.)., Pages: pp. 88–113
      [BibTeX] [Download PDF]

      @inproceedings{lehmann_einsatzfelder_2019,
      title = {Einsatzfelder der sozialen {Robotik} in der {Pflege}},
      url = {https://www.lehmanns.de/shop/medizin-pharmazie/48102343-9783947566754-digitale-transformation-im-krankenhaus},
      booktitle = {Digitale {Transformation} im {Krankenhaus}},
      author = {Lehmann, Jasmin and Carros, Felix and Unbehaun, David and Wieching, Rainer and Lüssem, Jens},
      editor = {Stoffers, Christian and Krämer, Nicolas and Heitmann, Christian},
      year = {2019},
      pages = {pp. 88--113},
      }


    • Meurer, J., Lawo, D., Pakusch, C., Tolmie, P. & Wulf, V. (2019)Opportunities for Sustainable Mobility: Re-thinking Eco-feedback from a Citizen’s Perspective

      New York, NY, USA, Publisher: ACM, Pages: 102–113 doi:10.1145/3328320.3328391
      [BibTeX] [Download PDF]

      @inproceedings{meurer_opportunities_2019,
      address = {New York, NY, USA},
      series = {C\&\#38;{T} '19},
      title = {Opportunities for {Sustainable} {Mobility}: {Re}-thinking {Eco}-feedback from a {Citizen}'s {Perspective}},
      isbn = {978-1-4503-7162-9},
      url = {http://doi.acm.org/10.1145/3328320.3328391},
      doi = {10.1145/3328320.3328391},
      booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
      publisher = {ACM},
      author = {Meurer, Johanna and Lawo, Dennis and Pakusch, Christina and Tolmie, Peter and Wulf, Volker},
      year = {2019},
      keywords = {eco-feedback tools, interview study, mobile phone data, mobility, Sustainable mobility},
      pages = {102--113},
      }


    • Rohde, M., Marsden, N., Raudonat, K., Hauptmeier, H. & Ahmadi, M. (2019)Because Nothing is More Normal Than Diversity: Implementing Diversity in HCI Education

      New York, NY, USA, Publisher: ACM, Pages: 343–348 doi:10.1145/3328320.3328409
      [BibTeX] [Download PDF]

      @inproceedings{rohde_because_2019,
      address = {New York, NY, USA},
      series = {C\&\#38;{T} '19},
      title = {Because {Nothing} is {More} {Normal} {Than} {Diversity}: {Implementing} {Diversity} in {HCI} {Education}},
      isbn = {978-1-4503-7162-9},
      url = {http://doi.acm.org/10.1145/3328320.3328409},
      doi = {10.1145/3328320.3328409},
      booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
      publisher = {ACM},
      author = {Rohde, Markus and Marsden, Nicola and Raudonat, Kerstin and Hauptmeier, Helmut and Ahmadi, Michael},
      year = {2019},
      keywords = {curriculum, diversity, education, Inclusion, lecturing, openness},
      pages = {343--348},
      }


    • Unbehaun, D., Aal, K., Carros, F., Wieching, R. & Wulf, V. (2019)Creative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper

      , Publisher: European Society for Socially Embedded Technologies (EUSSET)
      [BibTeX]

      @inproceedings{unbehaun_creative_2019,
      title = {Creative and {Cognitive} {Activities} in {Social} {Assistive} {Robots} and {Older} {Adults}: {Results} from an {Exploratory} {Field} {Study} with {Pepper}},
      booktitle = {Proceedings of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Demos} and {Posters}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Unbehaun, David and Aal, Konstantin and Carros, Felix and Wieching, Rainer and Wulf, Volker},
      year = {2019},
      }


    • Vaziri, D. D., Anslinger, M., Unbehaun, D., Wieching, R., Randall, D., Schreiber, D. & Wulf, V. (2019)Mobile health platforms for active and healthy ageing support in older adults Design ideas from a participatory design study

      IN Pipek, V. & Rohde, M. (Eds.)., Pages: Vol. 16, Iss. 2, pp. 3–29
      [BibTeX] [Download PDF]

      @inproceedings{vaziri_mobile_2019,
      title = {Mobile health platforms for active and healthy ageing support in older adults {Design} ideas from a participatory design study},
      url = {https://www.iisi.de/wp-content/uploads/2019/06/Irsi_V16I2.pdf},
      booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI})},
      author = {Vaziri, Daryoush Daniel and Anslinger, Melanie and Unbehaun, David and Wieching, Rainer and Randall, David and Schreiber, Dirk and Wulf, Volker},
      editor = {Pipek, Volkmar and Rohde, Markus},
      year = {2019},
      pages = {Vol. 16, Iss. 2, pp. 3--29},
      }


    • Ludwig, T., Döll, M. & Kotthaus, C. (2019)“The Printer is Telling Me About Itself”: Supporting the Appropriation of Hardware by Using Projection Mapping

      New York, NY, USA, Publisher: ACM, Pages: 331–344 doi:10.1145/3322276.3322342
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_printer_2019,
      address = {New York, NY, USA},
      series = {{DIS} '19},
      title = {"{The} {Printer} is {Telling} {Me} {About} {Itself}": {Supporting} the {Appropriation} of {Hardware} by {Using} {Projection} {Mapping}},
      isbn = {978-1-4503-5850-7},
      url = {http://doi.acm.org/10.1145/3322276.3322342},
      doi = {10.1145/3322276.3322342},
      booktitle = {Proceedings of the 2019 on {Designing} {Interactive} {Systems} {Conference}},
      publisher = {ACM},
      author = {Ludwig, Thomas and Döll, Michael and Kotthaus, Christoph},
      year = {2019},
      keywords = {appropriation, augmented reality, cyber-physical system, projection mapping, sociable technology},
      pages = {331--344},
      }


    • Mouratidis, M. & Khatib, R. (2019)Why ethnography matters – the case of a Palestinian Refugee Camp

      New York, NY, USA, Publisher: ACM, Pages: 25–29 doi:10.1145/3290607.3299006
      [BibTeX] [Download PDF]

      @inproceedings{mouratidis_why_2019,
      address = {New York, NY, USA},
      series = {{CHI} {EA} '19},
      title = {Why ethnography matters – the case of a {Palestinian} {Refugee} {Camp}},
      isbn = {978-1-4503-5971-9},
      url = {http://doi.acm.org/10.1145/3290607.3299006},
      doi = {10.1145/3290607.3299006},
      booktitle = {With an {Eye} to the {Future}: {HCI} {Research} and {Practice} in the {Arab} {World} - {Extended} {Abstracts} of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM},
      author = {Mouratidis, Marios and Khatib, Renad},
      year = {2019},
      pages = {25--29},
      }


    • Müller, C. (2019)Sessionmoderation: Health Literacy in Digitalized Environments

      26.04.2019, Wien
      [BibTeX]

      @inproceedings{muller_sessionmoderation_2019,
      address = {26.04.2019, Wien},
      title = {Sessionmoderation: {Health} {Literacy} in {Digitalized} {Environments}},
      booktitle = {Geriatriekongress 2019},
      author = {Müller, C},
      year = {2019},
      }


    • Unbehaun, D., Aal, K., Wieching, R., Wulf, V., Vaziri, D. D., Jahnke, S. & Wulf, B. (2019)Development of an ICT-based Training System for People with Dementia

      New York, NY, USA, Publisher: ACM, Pages: 65–68 doi:10.1145/3301019.3325153
      [BibTeX] [Download PDF]

      @inproceedings{unbehaun_development_2019,
      address = {New York, NY, USA},
      series = {{DIS} '19 {Companion}},
      title = {Development of an {ICT}-based {Training} {System} for {People} with {Dementia}},
      isbn = {978-1-4503-6270-2},
      url = {http://doi.acm.org/10.1145/3301019.3325153},
      doi = {10.1145/3301019.3325153},
      booktitle = {Companion {Publication} of the 2019 on {Designing} {Interactive} {Systems} {Conference} 2019 {Companion}},
      publisher = {ACM},
      author = {Unbehaun, David and Aal, Konstantin and Wieching, Rainer and Wulf, Volker and Vaziri, Daryoush Daniel and Jahnke, Stefan and Wulf, Bruno},
      year = {2019},
      keywords = {dementia, exergame, ict, videogame, design, hci, kinect},
      pages = {65--68},
      }


    • Langer, A., Kaufhold, M., Runft, E., Reuter, C., Grinko, M. & Pipek, V. (2019)Counter Narratives in Social Media: An Empirical Study on Combat and Prevention of Terrorism

      IN Franco, Z., González, J. J. & Canós, J. H. (Eds.). València, Spain, Publisher: ISCRAM Association
      [BibTeX]

      @inproceedings{langer_counter_2019,
      address = {València, Spain},
      title = {Counter {Narratives} in {Social} {Media}: {An} {Empirical} {Study} on {Combat} and {Prevention} of {Terrorism}},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM Association},
      author = {Langer, Amanda and Kaufhold, Marc-André and Runft, Elena and Reuter, Christian and Grinko, Margarita and Pipek, Volkmar},
      editor = {Franco, Zeno and González, José J. and Canós, José H.},
      year = {2019},
      keywords = {Frieden, KontiKat},
      }


    • Syed, H. A. (2019)Sustainability in Crisis: Towards Business Continuity in Small and Medium Enterprises

      , Publisher: European Society for Socially Embedded Technologies (EUSSET)
      [BibTeX]

      @inproceedings{syed_sustainability_2019,
      title = {Sustainability in {Crisis}: {Towards} {Business} {Continuity} in {Small} and {Medium} {Enterprises}},
      booktitle = {Proceedings of 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Doctoral} {Colloquium}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Syed, Hussain Abid},
      year = {2019},
      }


    • Brankaert, R., Kenning, G., Welsh, D., Foley, S., Hodge, J. & Unbehaun, D. (2019)Intersections in HCI, Design and Dementia: Inclusivity in Participatory Approaches

      , Publisher: ACM, Pages: 357–360
      [BibTeX]

      @inproceedings{brankaert_intersections_2019,
      title = {Intersections in {HCI}, {Design} and {Dementia}: {Inclusivity} in {Participatory} {Approaches}},
      booktitle = {Companion {Publication} of the 2019 on {Designing} {Interactive} {Systems} {Conference} 2019 {Companion}},
      publisher = {ACM},
      author = {Brankaert, Rens and Kenning, Gail and Welsh, Daniel and Foley, Sarah and Hodge, James and Unbehaun, David},
      year = {2019},
      pages = {357--360},
      }


    • Kaufhold, M., Grinko, M., Reuter, C., Schorch, M., Langer, A., Skudelny, S. & Hollick, M. (2019)Potentiale von IKT beim Ausfall kritischer Infrastrukturen: Erwartungen, Informationsgewinnung und Mediennutzung der Zivilbevölkerung in Deutschland

      Siegen, Germany, Publisher: AIS
      [BibTeX]

      @inproceedings{kaufhold_potentiale_2019,
      address = {Siegen, Germany},
      title = {Potentiale von {IKT} beim {Ausfall} kritischer {Infrastrukturen}: {Erwartungen}, {Informationsgewinnung} und {Mediennutzung} der {Zivilbevölkerung} in {Deutschland}},
      booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}},
      publisher = {AIS},
      author = {Kaufhold, Marc-André and Grinko, Margarita and Reuter, Christian and Schorch, Marén and Langer, Amanda and Skudelny, Sascha and Hollick, Matthias},
      year = {2019},
      keywords = {HCI, KontiKat, Infrastruktur, RSF, HyServ, MAKI},
      }


    • Englert, M., Faust, L., Heinrich-Franke, C., Müller, C. & Schubert, C. (2019)Media in Action: An Inter-disciplinary Journal on Cooperative Media 1/2018

      Mai 2019
      [BibTeX]

      @inproceedings{englert_media_2019,
      address = {Mai 2019},
      title = {Media in {Action}: {An} {Inter}-disciplinary {Journal} on {Cooperative} {Media} 1/2018},
      booktitle = {Thematic {Focus}: {Socio}-{Informatics} [{Hrsg}.]},
      author = {Englert, M and Faust, L and Heinrich-Franke, C and Müller, C and Schubert, C},
      year = {2019},
      }


    • Dickel, M., Struzek, D., Jung-Heinrich, J., Müller, C., Kaspar, H., van Holten, K. & Pelzelmayer, K. (2019)Networks of Care in Rural Areas. Workshop: Networks of Care.

      08.06.2019, Wien
      [BibTeX]

      @inproceedings{dickel_networks_2019,
      address = {08.06.2019, Wien},
      title = {Networks of {Care} in {Rural} {Areas}. {Workshop}: {Networks} of {Care}.},
      booktitle = {European {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practicecentred} {Computing}},
      author = {Dickel, M and Struzek, D and Jung-Heinrich, J and Müller, C and Kaspar, H and van Holten, K and Pelzelmayer, K},
      year = {2019},
      keywords = {italg},
      }


    • Stevens, G., Bossauer, P., Vonholdt, S. & Pakusch, C. (2019)Using Time and Space Efficiently in Driverless Cars: Findings of a Co-Design Study

      , Pages: 1–14
      [BibTeX]

      @inproceedings{stevens_using_2019,
      title = {Using {Time} and {Space} {Efficiently} in {Driverless} {Cars}: {Findings} of a {Co}-{Design} {Study}},
      booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      author = {Stevens, Gunnar and Bossauer, Paul and Vonholdt, Stephanie and Pakusch, Christina},
      year = {2019},
      keywords = {a-paper},
      pages = {1--14},
      }

    2018


    • Cerna, K., Islind, A. S., Lundin, J. & Steineck, G. (2018)Decision-support system for cancer rehabilitation: designing for incorporating of quantified data into an existing practice

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 747–753 doi:10.1145/3240167.3240255
      [BibTeX] [Abstract] [Download PDF]

      Recent development in self-monitoring devices indicates that using quantified data in clinical practice supporting chronic diseases management holds a big potential. However, exploration of this design space also suggests that some unattended challenges still exist, such as a low adoption rate of self-monitoring tools in existing clinical practice. In this text, we therefore focus on the ways healthcare professionals use quantified data in their practice. We draw on empirical data from an ethnographic study of a cancer rehabilitation center. Our preliminary findings suggest that the self-monitoring tool supported the nurses’ work because it became a functional complement to their work by allowing them to appropriate the device to their and the patients’ needs.

      @inproceedings{cerna_decision-support_2018,
      address = {New York, NY, USA},
      series = {{NordiCHI} '18},
      title = {Decision-support system for cancer rehabilitation: designing for incorporating of quantified data into an existing practice},
      isbn = {978-1-4503-6437-9},
      shorttitle = {Decision-support system for cancer rehabilitation},
      url = {https://doi.org/10.1145/3240167.3240255},
      doi = {10.1145/3240167.3240255},
      abstract = {Recent development in self-monitoring devices indicates that using quantified data in clinical practice supporting chronic diseases management holds a big potential. However, exploration of this design space also suggests that some unattended challenges still exist, such as a low adoption rate of self-monitoring tools in existing clinical practice. In this text, we therefore focus on the ways healthcare professionals use quantified data in their practice. We draw on empirical data from an ethnographic study of a cancer rehabilitation center. Our preliminary findings suggest that the self-monitoring tool supported the nurses' work because it became a functional complement to their work by allowing them to appropriate the device to their and the patients' needs.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 10th {Nordic} {Conference} on {Human}-{Computer} {Interaction}},
      publisher = {Association for Computing Machinery},
      author = {Cerna, Katerina and Islind, Anna Sigridur and Lundin, Johan and Steineck, Gunnar},
      month = sep,
      year = {2018},
      keywords = {italg, cancer rehabilitation, clinical practice, decision-support system, quantified data},
      pages = {747--753},
      }


    • Stickel, O., Stilz, M. & Pipek, V. (2018)Fab Labs and Interdisciplinary Academic Teaching: A research agenda

      Trondheim Norway, Publisher: ACM, Pages: 104–105 doi:10.1145/3213818.3213835
      [BibTeX] [Abstract] [Download PDF]

      This contribution summarizes the agenda and some first results of a three-year research project on the integration of Fab Labs in German universities and academic practices.

      @inproceedings{stickel_fab_2018,
      address = {Trondheim Norway},
      title = {Fab {Labs} and {Interdisciplinary} {Academic} {Teaching}: {A} research agenda},
      isbn = {978-1-4503-5371-7},
      shorttitle = {Fab {Labs} and {Interdisciplinary} {Academic} {Teaching}},
      url = {https://dl.acm.org/doi/10.1145/3213818.3213835},
      doi = {10.1145/3213818.3213835},
      abstract = {This contribution summarizes the agenda and some first results of a three-year research project on the integration of Fab Labs in German universities and academic practices.},
      language = {en},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the {Conference} on {Creativity} and {Making} in {Education}},
      publisher = {ACM},
      author = {Stickel, Oliver and Stilz, Melanie and Pipek, Volkmar},
      month = jun,
      year = {2018},
      pages = {104--105},
      }


    • Ahmadi, M., Weibert, A., Ogonowski, C., Aal, K., Gäckle, K., Marsden, N. & Wulf, V. (2018)Challenges and lessons learned by applying living labs in gender and IT contexts

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 239–249 doi:10.1145/3196839.3196878
      [BibTeX] [Abstract] [Download PDF]

      Women interested in computing are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate young female professionals. Although gender study research provides promising frameworks there are still issues in applying them in working environments and practices. For this purpose, we made use of the Living Lab approach in the context of gender and IT. The Living Lab’s methodology offers opportunities to reveal new, relevant insights and create social change in a collaborative way. We stretched the existing understanding of this concept and follow a Participatory Action Research approach. In this paper we describe the setup of the Living Lab and present first insights from our research. We found that showing patience, organizing adequate spaces for reflection as well as facilitating motivation and trust is vital in such a sensitive research context.

      @inproceedings{ahmadi_challenges_2018-1,
      address = {New York, NY, USA},
      series = {{GenderIT} '18},
      title = {Challenges and lessons learned by applying living labs in gender and {IT} contexts},
      isbn = {978-1-4503-5346-5},
      url = {https://doi.org/10.1145/3196839.3196878},
      doi = {10.1145/3196839.3196878},
      abstract = {Women interested in computing are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate young female professionals. Although gender study research provides promising frameworks there are still issues in applying them in working environments and practices. For this purpose, we made use of the Living Lab approach in the context of gender and IT. The Living Lab's methodology offers opportunities to reveal new, relevant insights and create social change in a collaborative way. We stretched the existing understanding of this concept and follow a Participatory Action Research approach. In this paper we describe the setup of the Living Lab and present first insights from our research. We found that showing patience, organizing adequate spaces for reflection as well as facilitating motivation and trust is vital in such a sensitive research context.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 4th {Conference} on {Gender} \& {IT}},
      publisher = {Association for Computing Machinery},
      author = {Ahmadi, Michael and Weibert, Anne and Ogonowski, Corinna and Aal, Konstantin and Gäckle, Kristian and Marsden, Nicola and Wulf, Volker},
      month = may,
      year = {2018},
      keywords = {methodology, qualitative research, living lab, participatory action research, gender and IT, women in computing},
      pages = {239--249},
      }


    • Ahmadi, M. (2018)Strengthening the Role of Female Young Professionals in IT-Organizations by Using a PAR Approach in Gender Studies

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 369–372 doi:10.1145/3148330.3152696
      [BibTeX] [Abstract] [Download PDF]

      Women interested in STEM fields (science, technology, engineering and mathematics), especially information technology (IT), are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate female young professionals. Although gender study research provides promising frameworks there are still issues of making those usable in practical environments. Thus, there does exist a gap between science and practice – A gap which our project aims to close by promoting the transfer of knowledge between gender studies and IT practice. Therefore, we collaborate with IT-organizations over a timespan of three years using a Participatory Action Research (PAR) approach. This approach offers opportunities to reveal new, relevant insights and create social change in a collaborative way. Thus, my PhD thesis deals on the one hand with the results considering specific gender-related topics we gained in the organizations as well as, on the other hand, with an evaluation of our methodology in this specific context.

      @inproceedings{ahmadi_strengthening_2018-1,
      address = {New York, NY, USA},
      series = {{GROUP} '18},
      title = {Strengthening the {Role} of {Female} {Young} {Professionals} in {IT}-{Organizations} by {Using} a {PAR} {Approach} in {Gender} {Studies}},
      isbn = {978-1-4503-5562-9},
      url = {https://doi.org/10.1145/3148330.3152696},
      doi = {10.1145/3148330.3152696},
      abstract = {Women interested in STEM fields (science, technology, engineering and mathematics), especially information technology (IT), are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate female young professionals. Although gender study research provides promising frameworks there are still issues of making those usable in practical environments. Thus, there does exist a gap between science and practice -- A gap which our project aims to close by promoting the transfer of knowledge between gender studies and IT practice. Therefore, we collaborate with IT-organizations over a timespan of three years using a Participatory Action Research (PAR) approach. This approach offers opportunities to reveal new, relevant insights and create social change in a collaborative way. Thus, my PhD thesis deals on the one hand with the results considering specific gender-related topics we gained in the organizations as well as, on the other hand, with an evaluation of our methodology in this specific context.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}},
      publisher = {Association for Computing Machinery},
      author = {Ahmadi, Michael},
      month = jan,
      year = {2018},
      keywords = {methodology, qualitative research, hci, gender, feminism, feminist hci, gender and it},
      pages = {369--372},
      }


    • Ahmadi, M., Weibert, A., Ogonowski, C., Aal, K., Gäckle, K., Marsden, N. & Wulf, V. (2018)Challenges and lessons learned by applying living labs in gender and \IT\ contexts

      , Publisher: \ACM\ Press doi:10.1145/3196839.3196878
      [BibTeX] [Download PDF]

      @inproceedings{ahmadi_challenges_2018,
      title = {Challenges and lessons learned by applying living labs in gender and \{{IT}\} contexts},
      url = {https://doi.org/10.1145/3196839.3196878},
      doi = {10.1145/3196839.3196878},
      booktitle = {Proceedings of the 4th {Conference} on {Gender} \& \{{IT}\} - \{{GenderIT}\} \{\${\textbackslash}textbackslashbackslash\$textquotesingle\}18},
      publisher = {\{ACM\} Press},
      author = {Ahmadi, Michael and Weibert, Anne and Ogonowski, Corinna and Aal, Konstantin and Gäckle, Kristian and Marsden, Nicola and Wulf, Volker},
      year = {2018},
      keywords = {PRAXLABS},
      }


    • Unbehaun, D., Vaziri, D. D., Aal, K., Wieching, R., Tolmie, P. & Wulf, V. (2018)Exploring the Potential of Exergames to affect the Social and Daily Life of People with Dementia and their Caregivers

      , Publisher: ACM, Pages: 62
      [BibTeX]

      @inproceedings{unbehaun_exploring_2018,
      title = {Exploring the {Potential} of {Exergames} to affect the {Social} and {Daily} {Life} of {People} with {Dementia} and their {Caregivers}},
      booktitle = {Proceedings of the 2018 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM},
      author = {Unbehaun, David and Vaziri, Daryoush Daniel and Aal, Konstantin and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
      year = {2018},
      keywords = {A-Paper},
      pages = {62},
      }


    • Karasti, H., Botero, A., Parmiggiani, E., Baker, K., Marttila, S., Saad-Sulonen, J. & Geirbo, H. C. (2018)Infrastructuring in PD: What Does Infrastructuring Look Like? When Does It Look Like That?

      New York, NY, USA, Publisher: ACM, Pages: 45:1–45:3 doi:10.1145/3210604.3210618
      [BibTeX] [Download PDF]

      @inproceedings{karasti_infrastructuring_2018,
      address = {New York, NY, USA},
      series = {{PDC} '18},
      title = {Infrastructuring in {PD}: {What} {Does} {Infrastructuring} {Look} {Like}? {When} {Does} {It} {Look} {Like} {That}?},
      isbn = {978-1-4503-5574-2},
      url = {http://doi.acm.org/10.1145/3210604.3210618},
      doi = {10.1145/3210604.3210618},
      booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2},
      publisher = {ACM},
      author = {Karasti, Helena and Botero, Andrea and Parmiggiani, Elena and Baker, Karen and Marttila, Sanna and Saad-Sulonen, Joanna and Geirbo, Hanne Cecilie},
      year = {2018},
      keywords = {cscw, MdK, politics, infrastructuring, relational},
      pages = {45:1--45:3},
      }


    • Dickel, M. & Müller, C. (2018)Ethnographie-basiertes und partizipatives IT-Design mit älteren Menschen. Herausforderungen und Möglichkeiten für die gemeinsame Gestaltungsarbeit im Feld

      IN Zehendner, E. (Ed.)., Publisher: FIfF-Kommunikation
      [BibTeX]

      @inproceedings{dickel_ethnographie-basiertes_2018,
      title = {Ethnographie-basiertes und partizipatives {IT}-{Design} mit älteren {Menschen}. {Herausforderungen} und {Möglichkeiten} für die gemeinsame {Gestaltungsarbeit} im {Feld}},
      booktitle = {Alter(n)sgerechte {Informatik}},
      publisher = {FIfF-Kommunikation},
      author = {Dickel, Martin and Müller, Claudia},
      editor = {Zehendner, E.},
      year = {2018},
      keywords = {italg},
      }


    • Unbehaun, D. (2018)Designing an ICT-based Training System for People with Dementia and Their Caregivers

      New York, NY, USA, Publisher: ACM, Pages: 388–392 doi:10.1145/3148330.3152700
      [BibTeX] [Download PDF]

      @inproceedings{unbehaun_designing_2018,
      address = {New York, NY, USA},
      series = {{GROUP} '18},
      title = {Designing an {ICT}-based {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}},
      isbn = {978-1-4503-5562-9},
      url = {http://doi.acm.org/10.1145/3148330.3152700},
      doi = {10.1145/3148330.3152700},
      booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}},
      publisher = {ACM},
      author = {Unbehaun, David},
      year = {2018},
      keywords = {dementia, exergame, ict, participatory design},
      pages = {388--392},
      }


    • Unbehaun, D., Vaziri, D., Aal, K., Li, Q., Wieching, R. & Wulf, V. (2018)MobiAssist – ICT-based Training System for People with Dementia and Their Caregivers: Results from a Field Study

      New York, NY, USA, Publisher: ACM, Pages: 122–126 doi:10.1145/3148330.3154513
      [BibTeX] [Download PDF]

      @inproceedings{unbehaun_mobiassist_2018-1,
      address = {New York, NY, USA},
      series = {{GROUP} '18},
      title = {{MobiAssist} - {ICT}-based {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}: {Results} from a {Field} {Study}},
      isbn = {978-1-4503-5562-9},
      url = {http://doi.acm.org/10.1145/3148330.3154513},
      doi = {10.1145/3148330.3154513},
      booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}},
      publisher = {ACM},
      author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Li, Qinyu and Wieching, Rainer and Wulf, Volker},
      year = {2018},
      keywords = {dementia, exergame, ict, participatory design, mobiassist},
      pages = {122--126},
      }


    • Riebe, T., Pätsch, K., Kaufhold, M. & Reuter, C. (2018)From Conspiracies to Insults: A Case Study of Radicalisation in Social Media Discourse

      IN Dachselt, R. & Weber, G. (Eds.). Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 595–603
      [BibTeX] [Abstract] [Download PDF]

      Online radicalisation is often linked to discourses on social media. In this context, the question arises how populist online discourses radicalise in social media platforms. With a quantitative content analysis of supporters of the German party “Alternative für Deutschland (AfD)” and their contributions on Facebook between March 2014 and May 2017, this preliminary analysis illustrates how the discourse shifts from a dominantly neutral debate to insult-driven and dis-criminatory contributions. It provides insights into the dynamic of political social media dis-courses and shows a tendency of correlating language style and topics that can be further studied in Social Media Analytics.

      @inproceedings{riebe_conspiracies_2018,
      address = {Dresden, Germany},
      title = {From {Conspiracies} to {Insults}: {A} {Case} {Study} of {Radicalisation} in {Social} {Media} {Discourse}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/16795/Beitrag_449_final__a.pdf},
      abstract = {Online radicalisation is often linked to discourses on social media. In this context, the question arises how populist online discourses radicalise in social media platforms. With a quantitative content analysis of supporters of the German party “Alternative für Deutschland (AfD)” and their contributions on Facebook between March 2014 and May 2017, this preliminary analysis illustrates how the discourse shifts from a dominantly neutral debate to insult-driven and dis-criminatory contributions. It provides insights into the dynamic of political social media dis-courses and shows a tendency of correlating language style and topics that can be further studied in Social Media Analytics.},
      booktitle = {Mensch und {Computer} 2018: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Riebe, Thea and Pätsch, Katja and Kaufhold, Marc-André and Reuter, Christian},
      editor = {Dachselt, Raimund and Weber, Gerhard},
      year = {2018},
      keywords = {HCI, Frieden, KontiKat, SMO, CRISP},
      pages = {595--603},
      }


    • Kaufhold, M., Reuter, C., Riebe, T. & von Radziewski, E. (2018)Design eines BCM-Dashboards für kleine und mittlere Unternehmen

      IN Dachselt, R. & Weber, G. (Eds.). Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 579–586
      [BibTeX] [Abstract] [Download PDF]

      Business Continuity Management (BCM) ist definiert als ganzheitlicher Managementprozess, der poten-zielle Bedrohungen für Organisationen und die Auswirkungen ermittelt, sowie ein Gerüst zum Aufbau der Belastbarkeit einer Organisation bereitstellt. Bereits existierende Ansätze in der Forschung legen den Fokus allerdings auf große Konzerne, während die Umsetzung eines BCM-Konzepts für kleine und mittlere Unternehmen (KMU) oft an den knappen finanziellen und personellen Ressourcen, aber auch an der Komplexität des BCM scheitert. Um KMU bei der Implementierung eines an deren Bedürfnisse angepasstem BCM-Systems (BCMS) zu unterstützen, gibt es in der Forschung nur wenige Lösungsan-sätze. Dieser Artikel stellt auf Basis einer empirischen Studie, welche Umsetzungsfaktoren für BCM und Anforderungen für BCMS untersucht, das prototypische Design eines BCM-Dashboards vor, welches mit wenig Konfigurationsaufwand möglichst relevante externe und interne Gefahrenquellen in einer kom-pakten Übersicht darzustellen vermag.

      @inproceedings{kaufhold_design_2018,
      address = {Dresden, Germany},
      title = {Design eines {BCM}-{Dashboards} für kleine und mittlere {Unternehmen}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/16796/Beitrag_453_final__a.pdf},
      abstract = {Business Continuity Management (BCM) ist definiert als ganzheitlicher Managementprozess, der poten-zielle Bedrohungen für Organisationen und die Auswirkungen ermittelt, sowie ein Gerüst zum Aufbau der Belastbarkeit einer Organisation bereitstellt. Bereits existierende Ansätze in der Forschung legen den Fokus allerdings auf große Konzerne, während die Umsetzung eines BCM-Konzepts für kleine und mittlere Unternehmen (KMU) oft an den knappen finanziellen und personellen Ressourcen, aber auch an der Komplexität des BCM scheitert. Um KMU bei der Implementierung eines an deren Bedürfnisse angepasstem BCM-Systems (BCMS) zu unterstützen, gibt es in der Forschung nur wenige Lösungsan-sätze. Dieser Artikel stellt auf Basis einer empirischen Studie, welche Umsetzungsfaktoren für BCM und Anforderungen für BCMS untersucht, das prototypische Design eines BCM-Dashboards vor, welches mit wenig Konfigurationsaufwand möglichst relevante externe und interne Gefahrenquellen in einer kom-pakten Übersicht darzustellen vermag.},
      booktitle = {Mensch und {Computer} 2018: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Kaufhold, Marc-André and Reuter, Christian and Riebe, Thea and von Radziewski, Elmar},
      editor = {Dachselt, Raimund and Weber, Gerhard},
      year = {2018},
      keywords = {HCI, KontiKat, Infrastruktur},
      pages = {579--586},
      }


    • Kaufhold, M., Rupp, N., Reuter, C., Amelunxen, C. & Cristaldi, M. (2018)112.SOCIAL: Design and Evaluation of a Mobile Crisis App for Bidirectional Communication between Emergency Services and Citizen

      Portsmouth, UK, Publisher: AIS
      [BibTeX] [Download PDF]

      @inproceedings{kaufhold_112social_2018,
      address = {Portsmouth, UK},
      title = {112.{SOCIAL}: {Design} and {Evaluation} of a {Mobile} {Crisis} {App} for {Bidirectional} {Communication} between {Emergency} {Services} and {Citizen}},
      url = {http://ecis2018.eu/wp-content/uploads/2018/09/1458-doc.pdf https://aisel.aisnet.org/ecis2018_rp/81/},
      booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
      publisher = {AIS},
      author = {Kaufhold, Marc-André and Rupp, Nicola and Reuter, Christian and Amelunxen, Christoph and Cristaldi, Massimo},
      year = {2018},
      keywords = {crisis management, CSCW, A-Paper, EmerGent, KontiKat, social media, bidirectional communication, KooperationHCI, mobile crisis apps},
      }


    • Baker, K. S. & Karasti, H. (2018)Data Care and Its Politics: Designing for Local Collective Data Management As a Neglected Thing

      New York, NY, USA, Publisher: ACM, Pages: 10:1–10:12 doi:10.1145/3210586.3210587
      [BibTeX] [Download PDF]

      @inproceedings{baker_data_2018,
      address = {New York, NY, USA},
      series = {{PDC} '18},
      title = {Data {Care} and {Its} {Politics}: {Designing} for {Local} {Collective} {Data} {Management} {As} a {Neglected} {Thing}},
      isbn = {978-1-4503-6371-6},
      url = {http://doi.acm.org/10.1145/3210586.3210587},
      doi = {10.1145/3210586.3210587},
      booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Full} {Papers} - {Volume} 1},
      publisher = {ACM},
      author = {Baker, Karen S and Karasti, Helena},
      year = {2018},
      keywords = {cscw, participatory design, MdK, information management, politics, infrastructuring, data care, information infrastructure, local collective data management, matters of care, partnering designer, science and technology studies},
      pages = {10:1--10:12},
      }


    • Parmiggiani, E. & Karasti, H. (2018)Surfacing the Arctic: Politics of Participation in Infrastructuring

      New York, NY, USA, Publisher: ACM, Pages: 7:1–7:5 doi:10.1145/3210604.3210625
      [BibTeX] [Download PDF]

      @inproceedings{parmiggiani_surfacing_2018,
      address = {New York, NY, USA},
      series = {{PDC} '18},
      title = {Surfacing the {Arctic}: {Politics} of {Participation} in {Infrastructuring}},
      isbn = {978-1-4503-5574-2},
      url = {http://doi.acm.org/10.1145/3210604.3210625},
      doi = {10.1145/3210604.3210625},
      booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2},
      publisher = {ACM},
      author = {Parmiggiani, Elena and Karasti, Helena},
      year = {2018},
      keywords = {cscw, MdK, participation, environment, politics, infrastructuring, relational},
      pages = {7:1--7:5},
      }


    • Reuter, C., Backfried, G., Kaufhold, M. & Spahr, F. (2018)ISCRAM turns 15: A Trend Analysis of Social Media Papers 2004-2017

      Rochester, New York, USA, Publisher: ISCRAM
      [BibTeX] [Download PDF]

      @inproceedings{reuter_iscram_2018,
      address = {Rochester, New York, USA},
      title = {{ISCRAM} turns 15: {A} {Trend} {Analysis} of {Social} {Media} {Papers} 2004-2017},
      url = {http://idl.iscram.org/files/christianreuter/2018/1570_ChristianReuter_etal2018.pdf},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian and Backfried, Gerhard and Kaufhold, Marc-André and Spahr, Fabian},
      year = {2018},
      keywords = {HCI, KontiKat, SMO},
      }


    • Pihkala, S. & Karasti, H. (2018)Politics of Mattering in the Practices of Participatory Design

      New York, NY, USA, Publisher: ACM, Pages: 13:1–13:5 doi:10.1145/3210604.3210616
      [BibTeX] [Download PDF]

      @inproceedings{pihkala_politics_2018,
      address = {New York, NY, USA},
      series = {{PDC} '18},
      title = {Politics of {Mattering} in the {Practices} of {Participatory} {Design}},
      isbn = {978-1-4503-5574-2},
      url = {http://doi.acm.org/10.1145/3210604.3210616},
      doi = {10.1145/3210604.3210616},
      booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2},
      publisher = {ACM},
      author = {Pihkala, Suvi and Karasti, Helena},
      year = {2018},
      keywords = {cscw, participatory design, becoming, ethics, feminist theory, matter, mattering, new materialism, politics, posthuman, relationality, socio-materiality},
      pages = {13:1--13:5},
      }


    • Scholl, S., Reuter, C., Ludwig, T. & Kaufhold, M. (2018)SocialML: EUD im Maschine Learning zur Analyse sozialer Medien

      Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 443–446
      [BibTeX] [Abstract] [Download PDF]

      Die Analyse sozialer Medien hat eine enorme Bedeutung für die verschiedensten Bereiche, wie bei-spielsweise die Lagebeurteilung, journalistische Recherchen oder unternehmerische Analysen. Dabei sind die entsprechenden Analysten unterschiedlichen Kontextfaktoren unterworfen. Sei es durch ihren organisationalen Hintergrund, durch tätigkeitsbezogene Rollen oder den geografischen und zeitlichen Rahmen. Um den ständig im Wandel begriffenen Kontexten gerecht zu werden, ergeben sich permanent neue Herausforderungen für die Anpassbarkeit der Analyse. Dieser Beitrag untersucht, wie ein auf Machine Lear-ning (ML) basierendes Tool zur Social Media Analyse (SMA) im Sinne des End-User Development (EUD) auf verschiedenen Komplexitäts- und Schrittebenen umgesetzt werden kann.

      @inproceedings{scholl_socialml_2018,
      address = {Dresden, Germany},
      title = {{SocialML}: {EUD} im {Maschine} {Learning} zur {Analyse} sozialer {Medien}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/16668/Beitrag_347_final__a.pdf},
      abstract = {Die Analyse sozialer Medien hat eine enorme Bedeutung für die verschiedensten Bereiche, wie bei-spielsweise die Lagebeurteilung, journalistische Recherchen oder unternehmerische Analysen. Dabei sind die entsprechenden Analysten unterschiedlichen Kontextfaktoren unterworfen. Sei es durch ihren organisationalen Hintergrund, durch tätigkeitsbezogene Rollen oder den geografischen und zeitlichen Rahmen. Um den ständig im Wandel begriffenen Kontexten gerecht zu werden, ergeben sich permanent neue Herausforderungen für die Anpassbarkeit der Analyse. Dieser Beitrag untersucht, wie ein auf Machine Lear-ning (ML) basierendes Tool zur Social Media Analyse (SMA) im Sinne des End-User Development (EUD) auf verschiedenen Komplexitäts- und Schrittebenen umgesetzt werden kann.},
      booktitle = {Mensch und {Computer} 2018: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Scholl, Simon and Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André},
      year = {2018},
      keywords = {HCI, KontiKat, SMO},
      pages = {443--446},
      }


    • Ludwig, T., Kotthaus, C., Stein, M., Pipek, V. & Wulf, V. (2018)Revive Old Discussions! Socio-technical Challenges for Small and Medium Enterprises within Industry 4.0

      , Publisher: European Society for Socially Embedded Technologies (EUSSET)
      [BibTeX]

      @inproceedings{ludwig_revive_2018,
      title = {Revive {Old} {Discussions}! {Socio}-technical {Challenges} for {Small} and {Medium} {Enterprises} within {Industry} 4.0},
      booktitle = {Proceedings of 16th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Exploratory} {Papers}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Pipek, Volkmar and Wulf, Volker},
      year = {2018},
      }


    • Kaufhold, M., Reuter, C. & Ermert, T. (2018)Interaktionsdesign eines Risiko-Bewertungskonzepts für KMU

      Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 309–312
      [BibTeX] [Abstract] [Download PDF]

      Betriebsstörungen, Naturkatastrophen und andere Notfallszenarien bedrohen die Fortdauer von Unternehmen. Hierzu stellt Business Continuity Management (BCM) Maßnahmen zur Identifika-tion von Bedrohungen und Risiken sowie zum Aufbau der Belastbarkeit von Organisationen bereit. In der Forschung mangelt es jedoch an Ansätzen, welche BCM in kleinen und mittleren Unternehmen (KMU) unterstützen. In diesem Kurzbeitrag wird ein Konzept für KMU vorgestellt, welches die Identifikation und Bewertung von Risiken unterstützt, Bewältigungsmaßnahmen anbietet und unternehmensspezifische Risikoinformationen auf einem Dashboard visualisiert.

      @inproceedings{kaufhold_interaktionsdesign_2018,
      address = {Dresden, Germany},
      title = {Interaktionsdesign eines {Risiko}-{Bewertungskonzepts} für {KMU}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/16626/Beitrag_356_final__a.pdf},
      abstract = {Betriebsstörungen, Naturkatastrophen und andere Notfallszenarien bedrohen die Fortdauer von Unternehmen. Hierzu stellt Business Continuity Management (BCM) Maßnahmen zur Identifika-tion von Bedrohungen und Risiken sowie zum Aufbau der Belastbarkeit von Organisationen bereit. In der Forschung mangelt es jedoch an Ansätzen, welche BCM in kleinen und mittleren Unternehmen (KMU) unterstützen. In diesem Kurzbeitrag wird ein Konzept für KMU vorgestellt, welches die Identifikation und Bewertung von Risiken unterstützt, Bewältigungsmaßnahmen anbietet und unternehmensspezifische Risikoinformationen auf einem Dashboard visualisiert.},
      booktitle = {Mensch und {Computer} 2018: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Kaufhold, Marc-André and Reuter, Christian and Ermert, Tobias},
      year = {2018},
      keywords = {HCI, KontiKat, CRISP, Infrastruktur, RSF, HyServ},
      pages = {309--312},
      }


    • Ahmadi, M. (2018)Strengthening the Role of Female Young Professionals in \IT\-Organizations by Using a \PAR\ Approach in Gender Studies

      , Publisher: \ACM\ Press doi:10.1145/3148330.3152696
      [BibTeX] [Download PDF]

      @inproceedings{ahmadi_strengthening_2018,
      title = {Strengthening the {Role} of {Female} {Young} {Professionals} in \{{IT}\}-{Organizations} by {Using} a \{{PAR}\} {Approach} in {Gender} {Studies}},
      url = {https://doi.org/10.1145/3148330.3152696},
      doi = {10.1145/3148330.3152696},
      booktitle = {Proceedings of the 2018 \{{ACM}\} {Conference} on {Supporting} {Groupwork} - \{{GROUP}\} \{\${\textbackslash}textbackslashbackslash\$textquotesingle\}18},
      publisher = {\{ACM\} Press},
      author = {Ahmadi, Michael},
      year = {2018},
      }


    • Jasche, F., Kirchhübel, J., Ludwig, T. & Ogonowski, C. (2018)BeamLite – Mixed Reality zur Unterstützung von Remote-Meetings

      doi:10.18420/muc2018-ws07-0378
      [BibTeX] [Abstract] [Download PDF]

      Zusammenfassung In der heutigen Zeit sind Meetings nicht mehr physisch an einen Ort gebunden. Vor allem in der Wis-sensarbeit ergänzen Telefonate oder Skype-Konferenzen bereits seit langem klassische Face-to-Face-Meetings. Verschiedene Forschungsdiskurse, vor allem der computerunterstützten Gruppenarbeit, unter-suchen bereits seit nun mehr fast drei Jahrzehnten, wie durch den Einsatz von IT verteilte Gruppenarbeit in ihren verschiedensten Ausprägungen unterstützt werden kann. Mit zunehmender Leistungsfähigkeit von Technologien mit Fokus auf Augmented Reality (AR) sowie Virtual Reality (VR) sind neue Mög-lichkeiten hinzugekommen, die ein hohes Potential zur Unterstützung verteilter Meetings bieten. In die-sem Paper stellen wir einen Ansatz vor, der durch die Kombination von AR und VR ein Kommunikati-onssystem mit verschiedenen Kollaborationsmöglichkeiten zur geeigneten Unterstützung verteilter Meetings umsetzt und durch den Einsatz von Consumer-Hardware auch für die Arbeit von zu Hause geeignet ist. Der Mehrwert des Ansatzes liegt vor allem darin, dass auch solche Szenarien fokussiert werden, bei denen sich zwei oder mehr Personen in demselben Raum befinden sowie ein oder mehrere Personen nicht anwesend sind und entfernt zur selben Zeit kooperieren.

      @inproceedings{jasche_beamlite_2018,
      title = {{BeamLite} – {Mixed} {Reality} zur {Unterstützung} von {Remote}-{Meetings}},
      url = {https://doi.org/10.18420/muc2018-ws07-0378},
      doi = {10.18420/muc2018-ws07-0378},
      abstract = {Zusammenfassung In der heutigen Zeit sind Meetings nicht mehr physisch an einen Ort gebunden. Vor allem in der Wis-sensarbeit ergänzen Telefonate oder Skype-Konferenzen bereits seit langem klassische Face-to-Face-Meetings. Verschiedene Forschungsdiskurse, vor allem der computerunterstützten Gruppenarbeit, unter-suchen bereits seit nun mehr fast drei Jahrzehnten, wie durch den Einsatz von IT verteilte Gruppenarbeit in ihren verschiedensten Ausprägungen unterstützt werden kann. Mit zunehmender Leistungsfähigkeit von Technologien mit Fokus auf Augmented Reality (AR) sowie Virtual Reality (VR) sind neue Mög-lichkeiten hinzugekommen, die ein hohes Potential zur Unterstützung verteilter Meetings bieten. In die-sem Paper stellen wir einen Ansatz vor, der durch die Kombination von AR und VR ein Kommunikati-onssystem mit verschiedenen Kollaborationsmöglichkeiten zur geeigneten Unterstützung verteilter Meetings umsetzt und durch den Einsatz von Consumer-Hardware auch für die Arbeit von zu Hause geeignet ist. Der Mehrwert des Ansatzes liegt vor allem darin, dass auch solche Szenarien fokussiert werden, bei denen sich zwei oder mehr Personen in demselben Raum befinden sowie ein oder mehrere Personen nicht anwesend sind und entfernt zur selben Zeit kooperieren.},
      booktitle = {Mensch und {Computer} 2018 - {Workshopband}},
      author = {Jasche, Florian and Kirchhübel, Jasmin and Ludwig, Thomas and Ogonowski, Corinna},
      year = {2018},
      }


    • Unbehaun, D., Vaziri, D., Aal, K., Li, Q., Wieching, R. & Wulf, V. (2018)Video-game Based Exergames for People with Dementia and Their Caregivers

      New York, NY, USA, Publisher: ACM, Pages: 401–405 doi:10.1145/3148330.3154506
      [BibTeX] [Download PDF]

      @inproceedings{unbehaun_video-game_2018,
      address = {New York, NY, USA},
      series = {{GROUP} '18},
      title = {Video-game {Based} {Exergames} for {People} with {Dementia} and {Their} {Caregivers}},
      isbn = {978-1-4503-5562-9},
      url = {http://doi.acm.org/10.1145/3148330.3154506},
      doi = {10.1145/3148330.3154506},
      booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}},
      publisher = {ACM},
      author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Li, Qinyu and Wieching, Rainer and Wulf, Volker},
      year = {2018},
      keywords = {dementia, exergame, ict, participatory design},
      pages = {401--405},
      }


    • Pakusch, C., Stevens, G. & Bossauer, P. (2018)Shared Autonomous Vehicles: Potentials for a Sustainable Mobility and Risks of Unintended Effects.

      , Pages: 258–269
      [BibTeX]

      @inproceedings{pakusch_shared_2018,
      title = {Shared {Autonomous} {Vehicles}: {Potentials} for a {Sustainable} {Mobility} and {Risks} of {Unintended} {Effects}.},
      booktitle = {{ICT4S}},
      author = {Pakusch, Christina and Stevens, Gunnar and Bossauer, Paul},
      year = {2018},
      pages = {258--269},
      }

    2017


    • Vercelli, A., Rainero, I., Rosario, D. H., Summers, M., Wieching, R., Aumayr, G., Bandelow, S., Ciferri, L. & Bazzani, M. (2017)My-active and healthy ageing (My-AHA): An ICT platform to detect frailty risk and propose intervention

      , Pages: 1–4 doi:10.23919/SOFTCOM.2017.8115505
      [BibTeX]

      @inproceedings{vercelli_my-active_2017,
      title = {My-active and healthy ageing ({My}-{AHA}): {An} {ICT} platform to detect frailty risk and propose intervention},
      doi = {10.23919/SOFTCOM.2017.8115505},
      booktitle = {2017 25th {International} {Conference} on {Software}, {Telecommunications} and {Computer} {Networks} ({SoftCOM})},
      author = {Vercelli, A and Rainero, I and Rosario, H De and Summers, M and Wieching, R and Aumayr, G and Bandelow, S and Ciferri, L and Bazzani, M},
      month = sep,
      year = {2017},
      keywords = {cognition, diseases, geriatrics, health care, psycholo, myaha},
      pages = {1--4},
      }


    • Stickel, O., Aal, K., Fuchsberger, V., Rüller, S., Wenzelmann, V., Pipek, V., Wulf, V. & Tscheligi, M. (2017)3D printing/digital fabrication for education and the common good

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 315–318 doi:10.1145/3083671.3083708
      [BibTeX] [Abstract] [Download PDF]

      3D printing has 1 become an area of intense interest in many disciplines ranging from industry through education, humanitarian and innovation contexts to research. At the same time, technologies, materials, usages and appropriation are in constant flux. 3D printing is but one of the many facet of digital fabrication, the digitalization of more sectors, “Industry 4.0” and increasing community-based innovation and (open/commons-oriented) engineering practices. This workshop is intended to illustrate and discuss cases, positions, concepts and experiences related to such developments in digital fabrication, especially in 3D printing. We specifically look for contributions highlighting the role of digital fabrication and 3D printing for the common good and the education sector. This is in line with C&T’s socio-technical focus, research suggesting the immense potential in digital fabrication and education as well as growing practices in using digital fabrication/3D printing in humanitarian efforts.

      @inproceedings{stickel_3d_2017-1,
      address = {New York, NY, USA},
      series = {C\&{T} '17},
      title = {{3D} printing/digital fabrication for education and the common good},
      isbn = {978-1-4503-4854-6},
      url = {https://doi.org/10.1145/3083671.3083708},
      doi = {10.1145/3083671.3083708},
      abstract = {3D printing has 1 become an area of intense interest in many disciplines ranging from industry through education, humanitarian and innovation contexts to research. At the same time, technologies, materials, usages and appropriation are in constant flux. 3D printing is but one of the many facet of digital fabrication, the digitalization of more sectors, "Industry 4.0" and increasing community-based innovation and (open/commons-oriented) engineering practices. This workshop is intended to illustrate and discuss cases, positions, concepts and experiences related to such developments in digital fabrication, especially in 3D printing. We specifically look for contributions highlighting the role of digital fabrication and 3D printing for the common good and the education sector. This is in line with C\&T's socio-technical focus, research suggesting the immense potential in digital fabrication and education as well as growing practices in using digital fabrication/3D printing in humanitarian efforts.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 8th {International} {Conference} on {Communities} and {Technologies}},
      publisher = {Association for Computing Machinery},
      author = {Stickel, O. and Aal, K. and Fuchsberger, V. and Rüller, S. and Wenzelmann, V. and Pipek, V. and Wulf, V. and Tscheligi, M.},
      month = jun,
      year = {2017},
      keywords = {making, education, maker, 3D printing, additive manufacturing, common good, community innovation, digital fabrication},
      pages = {315--318},
      }


    • Fay, R., Bender, C., Klein, N., Krönert, D., Kußmaul, F., Merz, S., Pieper, T., Saßmannshausen, J., Steinbring, T. & Wurmbach, C. (2017)Gefahrlos durch den Nebel – Ein Sicherheitskonzept für das Fog-Computing

      Bonn, Germany, Pages: 59
      [BibTeX] [Download PDF]

      @inproceedings{fay_gefahrlos_2017,
      address = {Bonn, Germany},
      title = {Gefahrlos durch den {Nebel} - {Ein} {Sicherheitskonzept} für das {Fog}-{Computing}},
      url = {https://www.bsi.bund.de/SharedDocs/Downloads/DE/BSI/Veranstaltungen/ITSiKongress/15ter/Vortraege_16-05-2017/RobinFay.pdf;jsessionid=E91391AC23DEDF2E231493289B01CA14.internet081?__blob=publicationFile&v=1},
      language = {de},
      booktitle = {Digitale {Gesellschaft} zwischen {Risikobereitschaft} und {Sicherheitsbedürfnis}},
      author = {Fay, Robin and Bender, Caroline and Klein, Nathanael and Krönert, David and Kußmaul, Felix and Merz, Sabrina and Pieper, Tobias and Saßmannshausen, Jochen and Steinbring, Timo and Wurmbach, Christian},
      month = may,
      year = {2017},
      pages = {59},
      }


    • Hornung, D., Müller, C., Shlokovski, I. & Wulf, V. (2017)Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People

      , Pages: 7057–7069
      [BibTeX] [Download PDF]

      @inproceedings{hornung_navigating_2017,
      title = {Navigating {Relationships} and {Boundaries}: {Concerns} around {ICT}-uptake for {Elderly} {People}},
      url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Navigating-Relationships-and-Boundaries-Concerns-around-ICT-uptake-for-Elderly-People.pdf},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      author = {Hornung, Dominik and Müller, Claudia and Shlokovski, Irini and Wulf, Volker},
      year = {2017},
      keywords = {A-Paper, italg},
      pages = {7057--7069},
      }


    • Stein, M., Meurer, J., Boden, A. & Wulf, V. (2017)Mobility in Later Life – Appropriation of an Integrated Transportation Platform

      [BibTeX]

      @inproceedings{stein_mobility_2017,
      title = {Mobility in {Later} {Life} – {Appropriation} of an {Integrated} {Transportation} {Platform}},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      author = {Stein, Martin and Meurer, Johanna and Boden, Alexander and Wulf, Volker},
      year = {2017},
      keywords = {A-Paper},
      }


    • Reuter, C., Kaufhold, M., Leopold, I. & Knipp, H. (2017)Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps

      Guimarães, Portugal, Publisher: AIS, Pages: 2187–2201
      [BibTeX] [Abstract] [Download PDF]

      Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens’ perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16\%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.

      @inproceedings{reuter_katwarn_2017,
      address = {Guimarães, Portugal},
      title = {Katwarn, {NINA} or {FEMA}? {Multi}-{Method} {Study} on {Distribution}, {Use} and {Public} {Views} on {Crisis} {Apps}},
      url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdLeopoldKnipp_CrisisApps_ECIS.pdf http://aisel.aisnet.org/ecis2017_rp/139/},
      abstract = {Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16\%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.},
      booktitle = {European {Conference} on {Information} {Systems} ({ECIS})},
      publisher = {AIS},
      author = {Reuter, Christian and Kaufhold, Marc-André and Leopold, Inken and Knipp, Hannah},
      year = {2017},
      keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, Terror},
      pages = {2187--2201},
      }


    • Kaufhold, M. & Reuter, C. (2017)The Impact of Social Media in Emergencies: A Case Study with the Fire Department of Frankfurt

      IN Comes, T., Bénaben, F., Hanachi, C. & Lauras, M. (Eds.). Albi, France, Publisher: ISCRAM, Pages: 603–612
      [BibTeX] [Abstract] [Download PDF]

      The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.

      @inproceedings{kaufhold_impact_2017,
      address = {Albi, France},
      title = {The {Impact} of {Social} {Media} in {Emergencies}: {A} {Case} {Study} with the {Fire} {Department} of {Frankfurt}},
      url = {http://idl.iscram.org/files/marc-andrekaufhold/2017/1494_Marc-AndreKaufhold+ChristianReuter2017.pdf},
      abstract = {The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Kaufhold, Marc-André and Reuter, Christian},
      editor = {Comes, Tina and Bénaben, Frédérick and Hanachi, Chihab and Lauras, Matthieu},
      year = {2017},
      keywords = {CSCW, HCI, EmerGent, KontiKat, SMO},
      pages = {603--612},
      }


    • Kaufhold, M., Reuter, C. & Stefan, M. (2017)Gesellschaftliche Herausforderungen des Missbrauchs von Bots und sozialen Medien

      IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 51–58 doi:10.18420/muc2017-ws01-0386
      [BibTeX] [Abstract] [Download PDF]

      Soziale Medien wie Facebook oder Twitter haben sich als alltägliche Kommunikationskanäle etabliert. Aufgrund der großen Reichweite sind diese Medien für den privaten oder öffentlichen Austausch unter Freunden und Gruppierungen sowie zur Produkt- und Unternehmenswerbung geeignet, unterliegen aber auch der Gefahr der Manipulation öffentlicher Diskurse oder des Missbrauchs der jeweiligen Plattformfunktionen. Hierzu werden unter anderem Bots, und spezifischer „Social Bots“, als automatisierte Programme eingesetzt, um einen Einfluss auf ökonomische, politische und soziale Prozesse auszuüben. Dieser Beitrag stellt die vorläufigen Ergebnisse einer systematischen Literaturstudie und thematischen Analyse dar, welche gesellschaftliche Herausforderungen sowie zugehörige Methoden und Vorgehensweisen des Missbrauchs von Bots und sozialen Medien umfassen.

      @inproceedings{kaufhold_gesellschaftliche_2017,
      address = {Regensburg, Germany},
      title = {Gesellschaftliche {Herausforderungen} des {Missbrauchs} von {Bots} und sozialen {Medien}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5412/2017_WS01_386.pdf?sequence=1},
      doi = {10.18420/muc2017-ws01-0386},
      abstract = {Soziale Medien wie Facebook oder Twitter haben sich als alltägliche Kommunikationskanäle etabliert. Aufgrund der großen Reichweite sind diese Medien für den privaten oder öffentlichen Austausch unter Freunden und Gruppierungen sowie zur Produkt- und Unternehmenswerbung geeignet, unterliegen aber auch der Gefahr der Manipulation öffentlicher Diskurse oder des Missbrauchs der jeweiligen Plattformfunktionen. Hierzu werden unter anderem Bots, und spezifischer „Social Bots“, als automatisierte Programme eingesetzt, um einen Einfluss auf ökonomische, politische und soziale Prozesse auszuüben. Dieser Beitrag stellt die vorläufigen Ergebnisse einer systematischen Literaturstudie und thematischen Analyse dar, welche gesellschaftliche Herausforderungen sowie zugehörige Methoden und Vorgehensweisen des Missbrauchs von Bots und sozialen Medien umfassen.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Kaufhold, Marc-André and Reuter, Christian and Stefan, Marvin},
      editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
      year = {2017},
      keywords = {CSCW, Frieden, KontiKat, SMO},
      pages = {51--58},
      }


    • Pottebaum, J., Erfurth, C. & Reuter, C. (2017)IT-Rettung 2017: IT-Unterstützung in Emergency Management & Response

      IN Eibl, M. & Gaedke, M. (Eds.). Bonn, Pages: 1281–1282
      [BibTeX] [Download PDF]

      @inproceedings{pottebaum_it-rettung_2017,
      address = {Bonn},
      title = {{IT}-{Rettung} 2017: {IT}-{Unterstützung} in {Emergency} {Management} \& {Response}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/3891/B16-0.pdf},
      booktitle = {{INFORMATIK} 2017, {Lecture} {Notes} in {Informatics} ({LNI}), {Gesellschaft} für {Informatik}},
      author = {Pottebaum, Jens and Erfurth, Christian and Reuter, Christian},
      editor = {Eibl, Maximilian and Gaedke, Martin},
      year = {2017},
      keywords = {CSCW, KontiKat},
      pages = {1281--1282},
      }


    • Korn, M., Schorch, M., Pipek, V., Bietz, M., Østerlund, C., Procter, R., Ribes, D. & Williams, R. (2017)E-Infrastructures for Research Collaboration: The Case of the Social Sciences and Humanities

      New York, USA
      [BibTeX] [Download PDF]

      @inproceedings{korn_e-infrastructures_2017,
      address = {New York, USA},
      title = {E-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities}},
      url = {https://eresearchinfssh2017.files.wordpress.com/2016/12/eresearchinfssh2017-proposal.pdf},
      booktitle = {Proceedings of the 20th {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} {Companion} ({CSCW} 2017 {Companion})},
      author = {Korn, Matthias and Schorch, Marén and Pipek, Volkmar and Bietz, Matthew and Østerlund, Carsten and Procter, Rob and Ribes, David and Williams, Robin},
      year = {2017},
      keywords = {CSCW, MdK},
      }


    • Müller, C., Schorch, M., Struzek, D. & Neumann, M. (2017)Technology Probes als Mittel zur Unterstützung der Technik-Aneignung

      IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Publisher: Gesellschaft für Informatik e.V., Pages: 87–93
      [BibTeX] [Download PDF]

      @inproceedings{muller_technology_2017,
      address = {Regensburg},
      title = {Technology {Probes} als {Mittel} zur {Unterstützung} der {Technik}-{Aneignung}},
      url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Technology-Probes-als-Mittel-zur-Unterstützung-der-Technik-Aneignung.pdf},
      booktitle = {Mensch und {Computer} 2017 - {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Müller, Claudia and Schorch, Marén and Struzek, David and Neumann, Marleen},
      editor = {Burghardt, Manuel and Wimmer, Raphael and Wolff, Christian and Womser-Hacker, Christa},
      year = {2017},
      keywords = {PRAXLABS, italg},
      pages = {87--93},
      }


    • de Carvalho, A. F. P., Ciolfi, L. & Gray, B. (2017)Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices

      , Pages: 962–977 doi:10.1145/2998181.2998313
      [BibTeX] [Abstract]

      Recent CSCW research has shown that nomadicity can be seen as a dynamic process that emerges as people engage with practices supporting them in the mobilisation of their workplace to accomplish work in and across different locations. This paper elaborates on the emergent aspects of the process by detailing a spectrum of motivational and contextual forces that surround and shape nomadic practices. The paper contributes to existing CSCW literature on nomadicity and extends it by articulating the complex intersections of motive and context that shape nomadic practices. The findings that the paper presents emerged from an ethnographic study of a group of academics and their nomadic work/life practices.

      @inproceedings{de_carvalho_detailing_2017,
      title = {Detailing a {Spectrum} of {Motivational} {Forces} {Shaping} {Nomadic} {Practices}},
      isbn = {978-1-4503-4335-0},
      doi = {10.1145/2998181.2998313},
      abstract = {Recent CSCW research has shown that nomadicity can be seen as a dynamic process that emerges as people engage with practices supporting them in the mobilisation of their workplace to accomplish work in and across different locations. This paper elaborates on the emergent aspects of the process by detailing a spectrum of motivational and contextual forces that surround and shape nomadic practices. The paper contributes to existing CSCW literature on nomadicity and extends it by articulating the complex intersections of motive and context that shape nomadic practices. The findings that the paper presents emerged from an ethnographic study of a group of academics and their nomadic work/life practices.},
      booktitle = {Proceedings of the 2017 {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW} 2017)},
      author = {de Carvalho, Aparecido Fabiano Pinatti and Ciolfi, Luigina and Gray, Breda},
      year = {2017},
      pages = {962--977},
      }


    • Stickel, O., Aal, K., Schorch, M., Pipek, V., Hornung, D., Boden, A. & Wulf, V. (2017)Computerclubs und Flüchtlingslager – Ein Diskussionsbeitrag zur Forschungs- und Bildungsarbeit aus praxistheoretischer Perspektive

      Wien doi:https://doi.org/10.14361/9783839433508
      [BibTeX] [Download PDF]

      @inproceedings{stickel_computerclubs_2017,
      address = {Wien},
      title = {Computerclubs und {Flüchtlingslager} - {Ein} {Diskussionsbeitrag} zur {Forschungs}- und {Bildungsarbeit} aus praxistheoretischer {Perspektive}},
      url = {https://www.degruyter.com/view/books/9783839433508/9783839433508-008/9783839433508-008.xml},
      doi = {https://doi.org/10.14361/9783839433508},
      booktitle = {Tagungsband {Do} it! {Yourself}? {Fragen} zu ({Forschungs}-){Praktiken} des {Selbermachens}},
      author = {Stickel, Oliver and Aal, Konstantin and Schorch, Marén and Pipek, Volkmar and Hornung, Dominik and Boden, Alexander and Wulf, Volker},
      year = {2017},
      keywords = {CSCW, FabLab},
      }


    • Weibert, A., Aal, K., Ribeiro, N. O. & Wulf, V. (2017)“This is My Story…”: Storytelling with Tangible Artifacts among Migrant Women in Germany

      IN Mival, O., Smyth, M. & Dalsgaard, P. (Eds.)., Publisher: ACM, Pages: 144–149 doi:10.1145/3064857.3079135
      [BibTeX] [Download PDF]

      @inproceedings{weibert_this_2017,
      title = {"{This} is {My} {Story}...": {Storytelling} with {Tangible} {Artifacts} among {Migrant} {Women} in {Germany}},
      isbn = {978-1-4503-4991-8},
      url = {http://doi.acm.org/10.1145/3064857.3079135},
      doi = {10.1145/3064857.3079135},
      booktitle = {Companion {Publication} of the 2017 \{{ACM}\} {Conference} {Companion} {Publication} on {Designing} {Interactive} {Systems}, \{{DIS}\} '17, {Edinburgh}, {United} {Kingdom}, {June} 10-14, 2017},
      publisher = {ACM},
      author = {Weibert, Anne and Aal, Konstantin and Ribeiro, Nora Oertel and Wulf, Volker},
      editor = {Mival, Oli and Smyth, Michael and Dalsgaard, Peter},
      year = {2017},
      pages = {144--149},
      }


    • Kaufhold, M., Reuter, C., Ludwig, T. & Scholl, S. (2017)Social Media Analytics: Eine Marktstudie im Krisenmanagement

      IN Eibl, M. & Gaedke, M. (Eds.). Bonn, Pages: 1325–1338
      [BibTeX] [Abstract] [Download PDF]

      Mit zunehmender Zahl an Nutzern sozialer Medien steigt auch die Menge produzierter Datenmengen, welche häufig unter dem Schlagwort Big Social Data diskutiert werden. Um Informationen aus diesen großen Datenmengen generieren zu können, existiert aktuell bereits eine Vielzahl verschiedener Systeme, welche sich des Data Minings bedienen, um die Analyse zu erleichtern. Je nachdem für welche Fragestellung diese Datenmengen herangezogen werden sollen, kommen verschiedene Systeme in Frage, die jeweils ihre Stärken und Schwächen haben. Innerhalb dieses Beitrages geben wir eine Übersicht aktueller Systeme zur Analyse sozialer Medien im Generellen sowie im speziellen Kontext des Krisenmanagements. Auf Basis verschiedener Attribute wie der Möglichkeit zur Kommunikation, des Setzens eines Alarms oder der Tonalität sowie einer darauf basierenden Marktanalyse werden die Systeme in die drei Klassen Intelligence-, Management- und spezialisierten Analysesysteme klassifiziert und im Hinblick auf ihre Eignung für die Analyse sozialer Medien kategorisiert.

      @inproceedings{kaufhold_social_2017,
      address = {Bonn},
      title = {Social {Media} {Analytics}: {Eine} {Marktstudie} im {Krisenmanagement}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/3896/B16-1.pdf http://www.peasec.de/paper/2017/2017_KaufholdReuterLudwigScholl_SocialMediaAnalytcisMarktstudie_INF.pdf},
      abstract = {Mit zunehmender Zahl an Nutzern sozialer Medien steigt auch die Menge produzierter Datenmengen, welche häufig unter dem Schlagwort Big Social Data diskutiert werden. Um Informationen aus diesen großen Datenmengen generieren zu können, existiert aktuell bereits eine Vielzahl verschiedener Systeme, welche sich des Data Minings bedienen, um die Analyse zu erleichtern. Je nachdem für welche Fragestellung diese Datenmengen herangezogen werden sollen, kommen verschiedene Systeme in Frage, die jeweils ihre Stärken und Schwächen haben. Innerhalb dieses Beitrages geben wir eine Übersicht aktueller Systeme zur Analyse sozialer Medien im Generellen sowie im speziellen Kontext des Krisenmanagements. Auf Basis verschiedener Attribute wie der Möglichkeit zur Kommunikation, des Setzens eines Alarms oder der Tonalität sowie einer darauf basierenden Marktanalyse werden die Systeme in die drei Klassen Intelligence-, Management- und spezialisierten Analysesysteme klassifiziert und im Hinblick auf ihre Eignung für die Analyse sozialer Medien kategorisiert.},
      booktitle = {{INFORMATIK} 2017, {Lecture} {Notes} in {Informatics} ({LNI}), {Gesellschaft} für {Informatik}},
      author = {Kaufhold, Marc-André and Reuter, Christian and Ludwig, Thomas and Scholl, Simon},
      editor = {Eibl, Maximilian and Gaedke, Martin},
      year = {2017},
      keywords = {CSCW, HCI, KontiKat, SMO},
      pages = {1325--1338},
      }


    • Korn, M. & Wagenknecht, S. (2017)Friction in Arenas of Repair: Hacking, Security Research, and Mobile Phone Infrastructure

      New York, USA
      [BibTeX] [Download PDF]

      @inproceedings{korn_friction_2017,
      address = {New York, USA},
      title = {Friction in {Arenas} of {Repair}: {Hacking}, {Security} {Research}, and {Mobile} {Phone} {Infrastructure}},
      url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017.pdf},
      booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})},
      author = {Korn, Matthias and Wagenknecht, Susann},
      year = {2017},
      keywords = {CSCW, A-Paper},
      }


    • Reuter, C., Wiegärtner, D. & Müller, C. (2017)DIVOA – Unterstützung der älteren Bevölkerung bei Schadenslagen

      IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 295–298 doi:10.18420/muc2017-mci-0352
      [BibTeX] [Abstract] [Download PDF]

      Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.

      @inproceedings{reuter_divoa_2017,
      address = {Regensburg, Germany},
      title = {{DIVOA} – {Unterstützung} der älteren {Bevölkerung} bei {Schadenslagen}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/3279/2017_MCI_352.pdf},
      doi = {10.18420/muc2017-mci-0352},
      abstract = {Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Wiegärtner, Daniel and Müller, Claudia},
      editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
      year = {2017},
      keywords = {CSCW, HCI, KontiKat, italg},
      pages = {295--298},
      }


    • Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter

      St. Gallen, Switzerland, Pages: Accepted
      [BibTeX] [Abstract] [Download PDF]

      Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.

      @inproceedings{reuter_terrorbekampfung_2017-1,
      address = {St. Gallen, Switzerland},
      title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}},
      url = {http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf},
      abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.},
      booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}},
      author = {Reuter, Christian and Pätsch, Katja and Runft, Elena},
      year = {2017},
      keywords = {CSCW, A-Paper, EmerGent},
      pages = {Accepted},
      }


    • Hansson, K., Aitamurto, T. & Ludwig, T. (2017)From alienation to relation: Examining the modes of production in crowdsourcing

      , Publisher: European Society for Socially Embedded Technologies (EUSSET)
      [BibTeX]

      @inproceedings{hansson_alienation_2017,
      title = {From alienation to relation: {Examining} the modes of production in crowdsourcing},
      booktitle = {Proceedings of 15th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Exploratory} {Papers}},
      publisher = {European Society for Socially Embedded Technologies (EUSSET)},
      author = {Hansson, Karin and Aitamurto, Tanja and Ludwig, Thomas},
      year = {2017},
      }


    • Stickel, O., Aal, K., Fuchsberger, V., Tscheligi, M., Rüller, S., Wenzelmann, V., Pipek, V. & Wulf, V. (2017)3D printing/digital fabrication for education and the common good Workshop for C&T2017

      Troyes
      [BibTeX]

      @inproceedings{stickel_3d_2017,
      address = {Troyes},
      title = {{3D} printing/digital fabrication for education and the common good {Workshop} for {C}\&{T2017}},
      booktitle = {Workshop at the 8th international conference on {Communities} and {Technologies}},
      author = {Stickel, Oliver and Aal, Konstantin and Fuchsberger, Verena and Tscheligi, Manfred and Rüller, Sarah and Wenzelmann, Victoria and Pipek, Volkmar and Wulf, Volker},
      year = {2017},
      keywords = {CSCW, FabLab, yallah},
      }


    • Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter

      IN Leimeister, J. M. & Brenner, W. (Eds.). St. Gallen, Switzerland, Publisher: AIS, Pages: 649–663
      [BibTeX] [Abstract] [Download PDF]

      Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.

      @inproceedings{reuter_terrorbekampfung_2017,
      address = {St. Gallen, Switzerland},
      title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}},
      url = {http://www.wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf http://aisel.aisnet.org/wi2017/track06/paper/6/ http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf},
      abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.},
      booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})},
      publisher = {AIS},
      author = {Reuter, Christian and Pätsch, Katja and Runft, Elena},
      editor = {Leimeister, J.M. and Brenner, W.},
      year = {2017},
      keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, SMO, Terror},
      pages = {649--663},
      }


    • Weibert, A., Mouratidis, M., Khateb, R., Rüller, S., Hosak, M., Potka, S., Aal, K. & Wulf, V. (2017)Creating Environmental Awareness with Upcycling Making Activities: A Study of Children in Germany and Palestine

      New York, NY, USA, Publisher: ACM, Pages: 286–291 doi:10.1145/3078072.3079732
      [BibTeX] [Download PDF]

      @inproceedings{weibert_creating_2017,
      address = {New York, NY, USA},
      series = {{IDC} '17},
      title = {Creating {Environmental} {Awareness} with {Upcycling} {Making} {Activities}: {A} {Study} of {Children} in {Germany} and {Palestine}},
      isbn = {978-1-4503-4921-5},
      url = {http://doi.acm.org/10.1145/3078072.3079732},
      doi = {10.1145/3078072.3079732},
      booktitle = {Proceedings of the 2017 {Conference} on {Interaction} {Design} and {Children}},
      publisher = {ACM},
      author = {Weibert, Anne and Mouratidis, Marios and Khateb, Renad and Rüller, Sarah and Hosak, Miriam and Potka, Shpresa and Aal, Konstantin and Wulf, Volker},
      year = {2017},
      keywords = {yallah, computer club, children, environment, intercultural, learning, making, upcycling},
      pages = {286--291},
      }


    • Zettl, V., Ludwig, T., Kotthaus, C. & Skudelny, S. (2017)Embedding Unaffiliated Volunteers in Crisis Management Systems: Deploying and Supporting the Concept of Intermediary Organizations

      IN Tina Comes Frédérick Bénaben, C. H. M. L. (Ed.)., Pages: (accepted)
      [BibTeX]

      @inproceedings{zettl_embedding_2017,
      title = {Embedding {Unaffiliated} {Volunteers} in {Crisis} {Management} {Systems}: {Deploying} and {Supporting} the {Concept} of {Intermediary} {Organizations}},
      booktitle = {Proceedings of {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      author = {Zettl, Veronika and Ludwig, Thomas and Kotthaus, Christoph and Skudelny, Sascha},
      editor = {Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras},
      year = {2017},
      keywords = {CSCW},
      pages = {(accepted)},
      }


    • Ludwig, T., Schneider, K. & Pipek, V. (2017)Integration of Empirical Study Participants into Mobile Data Analysis through Information Visualization

      Eindhoven, Netherlands, Publisher: Springer, Pages: (accepted)
      [BibTeX]

      @inproceedings{ludwig_integration_2017,
      address = {Eindhoven, Netherlands},
      title = {Integration of {Empirical} {Study} {Participants} into {Mobile} {Data} {Analysis} through {Information} {Visualization}},
      booktitle = {Proceedings of the {International} {Symposium} on {End}-{User} {Development} ({IS}-{EUD}). {Lecture} {Notes} in {Computer} {Science}},
      publisher = {Springer},
      author = {Ludwig, Thomas and Schneider, Kevin and Pipek, Volkmar},
      year = {2017},
      keywords = {CSCW},
      pages = {(accepted)},
      }


    • Kotthaus, C., Ludwig, T. & Pipek, V. (2017)Wissensvermittlung als Mittel zur Vermeidung von Konflikte n bei der Produktionsplanung eines KMU

      IN Sure-Vetter, Y., Zander, S. & Harth, A. (Eds.). Karlsruhe, Pages: 110
      [BibTeX]

      @inproceedings{kotthaus_wissensvermittlung_2017,
      address = {Karlsruhe},
      title = {Wissensvermittlung als {Mittel} zur {Vermeidung} von {Konflikte} n bei der {Produktionsplanung} eines {KMU}},
      booktitle = {Proceedings 9te {Konferenz} {Professionelles} {Wissensmanagement}},
      author = {Kotthaus, Christroph and Ludwig, Thomas and Pipek, Volkmar},
      editor = {Sure-Vetter, York and Zander, Stefan and Harth, Andreas},
      year = {2017},
      keywords = {CSCW},
      pages = {110},
      }


    • Reuter, C., Kaufhold, M. & Steinfort, R. (2017)Rumors, Fake News and Social Bots in Conflicts and Emergencies: Towards a Model for Believability in Social Media

      IN Comes, T., Bénaben, F., Hanachi, C. & Lauras, M. (Eds.). Albi, France, Publisher: ISCRAM, Pages: 583–591
      [BibTeX] [Abstract] [Download PDF]

      The use of social media is gaining more and more in importance in ordinary life but also in conflicts and emergencies. The social big data, generated by users, is partially also used as a source for situation assessment, e.g. to receive pictures or to assess the general mood. However, the information’s believability is hard to control and can deceive. Rumors, fake news and social bots are phenomenons that challenge the easy consumption of social media. To address this, our paper explores the believability of content in social media. Based on foundations of information quality we conducted a literature study to derive a three-level model for assessing believability. It summarizes existing assessment approaches, assessment criteria and related measures. On this basis, we describe several steps towards the development of an assessment approach that works across different types of social media.

      @inproceedings{reuter_rumors_2017,
      address = {Albi, France},
      title = {Rumors, {Fake} {News} and {Social} {Bots} in {Conflicts} and {Emergencies}: {Towards} a {Model} for {Believability} in {Social} {Media}},
      url = {http://idl.iscram.org/files/christianreuter/2017/1492_ChristianReuter_etal2017.pdf},
      abstract = {The use of social media is gaining more and more in importance in ordinary life but also in conflicts and emergencies. The social big data, generated by users, is partially also used as a source for situation assessment, e.g. to receive pictures or to assess the general mood. However, the information's believability is hard to control and can deceive. Rumors, fake news and social bots are phenomenons that challenge the easy consumption of social media. To address this, our paper explores the believability of content in social media. Based on foundations of information quality we conducted a literature study to derive a three-level model for assessing believability. It summarizes existing assessment approaches, assessment criteria and related measures. On this basis, we describe several steps towards the development of an assessment approach that works across different types of social media.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian and Kaufhold, Marc-André and Steinfort, René},
      editor = {Comes, Tina and Bénaben, Frédérick and Hanachi, Chihab and Lauras, Matthieu},
      year = {2017},
      keywords = {CSCW, HCI, EmerGent, Frieden, KontiKat, SMO, Terror},
      pages = {583--591},
      }


    • Castelli, N., Ogonowski, C., Jakobi, T., Stein, M., Stevens, G. & Wulf, V. (2017)What happened in my home?: An End-User Development Approach for Smart Home Data Visualization

      [BibTeX] [Abstract]

      Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.

      @inproceedings{castelli_what_2017,
      title = {What happened in my home?: {An} {End}-{User} {Development} {Approach} for {Smart} {Home} {Data} {Visualization}},
      abstract = {Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      author = {Castelli, Nico and Ogonowski, Corinna and Jakobi, Timo and Stein, Martin and Stevens, Gunnar and Wulf, Volker},
      year = {2017},
      keywords = {PRAXLABS, SMARTLIVE, a-paper},
      }


    • Reuter, C., Ludwig, T., Kaufhold, M. & Hupertz, J. (2017)Social Media Resilience during Infrastructure Breakdowns using Mobile Ad-Hoc Networks

      IN Wohlgemuth, V., Fuchs-Kittowski, F. & Wittmann, J. (Eds.). Berlin, Germany, Publisher: Springer, Pages: 75–88 doi:10.1007/978-3-319-44711-7_7
      [BibTeX] [Abstract] [Download PDF]

      Social media and instant messaging services are nowadays considered as important communication infrastructures on which people rely on. However, the exchange of content during breakdowns of the underlying technical infrastructures, which sometimes happens based on environmental occurrences, is challenging. Hence, with this paper, we examine the resilience of social media during breakdowns. We discuss communication options and examine ad-hoc functionality for the exchange of social media data between different actors in such cases. To address this, we have developed a concept, which makes use of mobile ad-hoc networks (MANETs) for the spontaneous exchange of information with smartphones. We implemented our concept as the mobile application Social Offline Map (SOMAP) and evaluated it within two iterations (1.0 and 2.0). Finally, we discuss our contribution within the context of related work and the limitations of our approach.

      @inproceedings{reuter_social_2017,
      address = {Berlin, Germany},
      title = {Social {Media} {Resilience} during {Infrastructure} {Breakdowns} using {Mobile} {Ad}-{Hoc} {Networks}},
      url = {http://wineme.uni-siegen.de/paper/2017/2017_Reuteretal_SocialMediaResilienceMANET_EnviroInfo.pdf http://www.wineme.uni-siegen.de/paper/2017/2017_Reuteretal_SocialMediaResilienceMANET_EnviroInfo.pdf},
      doi = {10.1007/978-3-319-44711-7_7},
      abstract = {Social media and instant messaging services are nowadays considered as important communication infrastructures on which people rely on. However, the exchange of content during breakdowns of the underlying technical infrastructures, which sometimes happens based on environmental occurrences, is challenging. Hence, with this paper, we examine the resilience of social media during breakdowns. We discuss communication options and examine ad-hoc functionality for the exchange of social media data between different actors in such cases. To address this, we have developed a concept, which makes use of mobile ad-hoc networks (MANETs) for the spontaneous exchange of information with smartphones. We implemented our concept as the mobile application Social Offline Map (SOMAP) and evaluated it within two iterations (1.0 and 2.0). Finally, we discuss our contribution within the context of related work and the limitations of our approach.},
      booktitle = {Advances and {New} {Trends} in {Environmental} {Informatics} - {Proceedings} of the 30th {EnviroInfo} {Conference}},
      publisher = {Springer},
      author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Hupertz, Julian},
      editor = {Wohlgemuth, V. and Fuchs-Kittowski, Frank and Wittmann, Jochen},
      year = {2017},
      keywords = {CSCW, HCI, EmerGent, SMO, Infrastruktur, KOKOS, RSF},
      pages = {75--88},
      }


    • de Carvalho, A. F. P., Saeed, S., Reuter, C., Wulf, V., Pinatti de Carvalho, A. F., Saeed, S., Reuter, C. & Wulf, V. (2017)The Role of Technological Infrastructure in Nomadic Practices of a Social Activist Community

      Sheffield, UK, Pages: 41–47
      [BibTeX] [Download PDF]

      @inproceedings{de_carvalho_role_2017,
      address = {Sheffield, UK},
      title = {The {Role} of {Technological} {Infrastructure} in {Nomadic} {Practices} of a {Social} {Activist} {Community}},
      volume = {14},
      url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2017Vol14Iss3/6_decarvalho-et-al_v14_n3.pdf},
      booktitle = {Proceedings of the {ECSCW}-{Workshop} on {Nomadic} {Culture} {Beyond} {Work} {Practices}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})},
      author = {de Carvalho, Aparecido Fabiano Pinatti and Saeed, Saqib and Reuter, Christian and Wulf, Volker and Pinatti de Carvalho, Aparecido Fabiano and Saeed, Saqib and Reuter, Christian and Wulf, Volker},
      year = {2017},
      keywords = {CSCW, HCI, PRAXLABS, Frieden, Infrastruktur},
      pages = {41--47},
      }


    • Bennett, L. W., Borning, A. & Wulf, V. (2017)Solutions for Economics, Environment and Democracy \(SEED):\ Workshop

      , Publisher: ACM, Pages: 329–330 doi:10.1145/3083671.3083716
      [BibTeX] [Download PDF]

      @inproceedings{bennett_solutions_2017,
      title = {Solutions for {Economics}, {Environment} and {Democracy} \{({SEED}):\} {Workshop}},
      isbn = {978-1-4503-4854-6},
      url = {http://doi.acm.org/10.1145/3083671.3083716},
      doi = {10.1145/3083671.3083716},
      booktitle = {Proceedings of the 8th {International} {Conference} on {Communities} and {Technologies}, {Troyes}, {France}, {June} 26 - 30, 2017},
      publisher = {ACM},
      author = {Bennett, W Lance and Borning, Alan and Wulf, Volker},
      year = {2017},
      pages = {329--330},
      }


    • Korn, M. & Pipek, V. (2017)Appropriation Infrastructures for Research Communities of Practice

      [BibTeX] [Abstract] [Download PDF]

      Researchers in the social sciences and humanities utilize a multitude of specialized tools in their everyday research practice. These niche research tools face challenges in their uptake and sustainability. We propose to support communities of practice around diverse sets of research tools with infrastructures for appropriation support. In our vision, a central knowledge exchange hub about tool usages embedded in a social network of researchers supports continuous learning and collaborative appropriation of new and old research tools and processes. With this approach, we seek to support the dynamic and flexible assemblage of heterogeneous sets of tools by researchers rather than the tools’ tight integration into standardized einfrastructures.

      @inproceedings{korn_appropriation_2017,
      title = {Appropriation {Infrastructures} for {Research} {Communities} of {Practice}},
      url = {https://eresearchinfssh2017.files.wordpress.com/2017/02/korn-appropriation_infrastructures-2017.pdf},
      abstract = {Researchers in the social sciences and humanities utilize a multitude of specialized tools in their everyday research practice. These niche research tools face challenges in their uptake and sustainability. We propose to support communities of practice around diverse sets of research tools with infrastructures for appropriation support. In our vision, a central knowledge exchange hub about tool usages embedded in a social network of researchers supports continuous learning and collaborative appropriation of new and old research tools and processes. With this approach, we seek to support the dynamic and flexible assemblage of heterogeneous sets of tools by researchers rather than the tools' tight integration into standardized einfrastructures.},
      booktitle = {Workshop on {E}-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities} at {CSCW} 2017, {February} 25-{March} 1, {Portland}, {USA}},
      author = {Korn, Matthias and Pipek, Volkmar},
      year = {2017},
      keywords = {CSCW, MdK},
      }


    • Talhouk, R., Vlachokyriakos, V., Aal, K., Weibert, A., Ahmed, S., Fisher, K. E. & Wulf, V. (2017)Refugees & HCI Workshop: The Role of HCI in Responding to the Refugee Crisis: Workshop. BT – Proceedings of the 8th International Conference on Communities and Technologies, Troyes, France, June 26 – 30, 2017

      , Pages: 312–314 doi:10.1145/3083671.3083719
      [BibTeX] [Download PDF]

      @inproceedings{talhouk_refugees_2017,
      title = {Refugees \& {HCI} {Workshop}: {The} {Role} of {HCI} in {Responding} to the {Refugee} {Crisis}: {Workshop}. {BT} - {Proceedings} of the 8th {International} {Conference} on {Communities} and {Technologies}, {Troyes}, {France}, {June} 26 - 30, 2017},
      url = {http://doi.acm.org/10.1145/3083671.3083719},
      doi = {10.1145/3083671.3083719},
      booktitle = {Proceedings of the 8th {International} {Conference} on {Communities} and {Technologies}, {Troyes}, {France}, {June} 26 - 30, 2017},
      author = {Talhouk, Reem and Vlachokyriakos, Vasillis and Aal, Konstantin and Weibert, Anne and Ahmed, S and Fisher, Karen E and Wulf, Volker},
      year = {2017},
      pages = {312--314},
      }


    • Reuter, C., Kaufhold, M. & Klös, J. (2017)Benutzbare Sicherheit: Usability, Safety und Security bei Passwörtern

      IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 33–41 doi:10.18420/muc2017-ws01-0384
      [BibTeX] [Abstract] [Download PDF]

      Obwohl Usability und Sicherheit beides relevante Anforderungen für Anwendungssysteme sind, stehen sie in einem Spannungsfeld. Sicherheit kann als Schutz vor Angriffen von außen (Security), aber auch für das sichere Funktionieren (Safety) dieser Anwendungssysteme verstanden werden. Durch die immer größere Vernetzung klassischer Safety-Domänen, wie dem Katastrophenschutz, gewinnen Security-Aspekte dort ebenfalls an Bedeutung. Die Übertragung von kritischen und vertraulichen Informationen auf mobile Endgeräte muss zugleich passwortgeschützt als auch schnell verfügbar sein; zeitintensive Authentifizierungsmechanismen können hier stören. In dieser Studie werden die Nutzung von Passwörtern vor dem Hintergrund der Abwägung von Sicherheit und Usability exploriert und Hypothesen zum Umgang mit Passwörtern aufgestellt, die im Kontext der Digitalisierung in der zivilen Sicherheit sowie mobilen und ubiquitären Geräte im Katastrophenschutz an enormer Bedeutung gewinnen.

      @inproceedings{reuter_benutzbare_2017,
      address = {Regensburg, Germany},
      title = {Benutzbare {Sicherheit}: {Usability}, {Safety} und {Security} bei {Passwörtern}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5390/2017_WS01_384.pdf http://dl.mensch-und-computer.de/handle/123456789/5390},
      doi = {10.18420/muc2017-ws01-0384},
      abstract = {Obwohl Usability und Sicherheit beides relevante Anforderungen für Anwendungssysteme sind, stehen sie in einem Spannungsfeld. Sicherheit kann als Schutz vor Angriffen von außen (Security), aber auch für das sichere Funktionieren (Safety) dieser Anwendungssysteme verstanden werden. Durch die immer größere Vernetzung klassischer Safety-Domänen, wie dem Katastrophenschutz, gewinnen Security-Aspekte dort ebenfalls an Bedeutung. Die Übertragung von kritischen und vertraulichen Informationen auf mobile Endgeräte muss zugleich passwortgeschützt als auch schnell verfügbar sein; zeitintensive Authentifizierungsmechanismen können hier stören. In dieser Studie werden die Nutzung von Passwörtern vor dem Hintergrund der Abwägung von Sicherheit und Usability exploriert und Hypothesen zum Umgang mit Passwörtern aufgestellt, die im Kontext der Digitalisierung in der zivilen Sicherheit sowie mobilen und ubiquitären Geräte im Katastrophenschutz an enormer Bedeutung gewinnen.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Kaufhold, Marc-André and Klös, Jonas},
      editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
      year = {2017},
      keywords = {CSCW, HCI, KontiKat, CRISP},
      pages = {33--41},
      }


    • Leopold, I. & Reuter, C. (2017)Kundenakzeptanz von Bluetooth-Beacons im Lebensmittelhandel

      IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 361–364 doi:10.18420/muc2017-mci-0350
      [BibTeX] [Abstract] [Download PDF]

      Die Nutzung des Internets hat zu einem veränderten Kaufverhalten der Gesellschaft geführt, was wiederum Auswirkungen auf den stationären Einzelhandel hat. Da die Anzahl an Smartphone-Nutzern ebenfalls kontinuierlich steigt, werden mobile Anwendungen immer wichtiger. Durch den Einsatz von Bluetooth-Beacons – kleinen, beliebig platzierbaren Funksendern, dessen Signale von einer entsprechenden App verarbeitet werden können – kann der Einkauf sowohl erleichtert als auch erlebnisreicher gestaltet werden. Der Gebrauch von Beacons in Deutschland ist weniger verbreitet und erforscht. Pilotprojekte stützen sich lediglich auf Nutzungsdaten und Reaktionszeiten, jedoch nicht auf Kundenmeinungen. Diese Arbeit untersucht Nutzungsmöglichkeiten und Kundenakzeptanz von auf Beacons basierenden Konzepten im Einzelhandel mittels einer Online-Kundenumfrage.

      @inproceedings{leopold_kundenakzeptanz_2017,
      address = {Regensburg, Germany},
      title = {Kundenakzeptanz von {Bluetooth}-{Beacons} im {Lebensmittelhandel}},
      url = {http://www.peasec.de/paper/2017/2017_LeopoldReuter_BeaconLebensmittelhandel_MuC.pdf},
      doi = {10.18420/muc2017-mci-0350},
      abstract = {Die Nutzung des Internets hat zu einem veränderten Kaufverhalten der Gesellschaft geführt, was wiederum Auswirkungen auf den stationären Einzelhandel hat. Da die Anzahl an Smartphone-Nutzern ebenfalls kontinuierlich steigt, werden mobile Anwendungen immer wichtiger. Durch den Einsatz von Bluetooth-Beacons – kleinen, beliebig platzierbaren Funksendern, dessen Signale von einer entsprechenden App verarbeitet werden können – kann der Einkauf sowohl erleichtert als auch erlebnisreicher gestaltet werden. Der Gebrauch von Beacons in Deutschland ist weniger verbreitet und erforscht. Pilotprojekte stützen sich lediglich auf Nutzungsdaten und Reaktionszeiten, jedoch nicht auf Kundenmeinungen. Diese Arbeit untersucht Nutzungsmöglichkeiten und Kundenakzeptanz von auf Beacons basierenden Konzepten im Einzelhandel mittels einer Online-Kundenumfrage.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Leopold, Inken and Reuter, Christian},
      editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
      year = {2017},
      keywords = {CSCW, HCI, Kooperation},
      pages = {361--364},
      }


    • Harmon, E., Korn, M. & Voida, A. (2017)Supporting Everyday Philanthropy: Care Work In Situ and at Scale

      New York, USA
      [BibTeX] [Download PDF]

      @inproceedings{harmon_supporting_2017,
      address = {New York, USA},
      title = {Supporting {Everyday} {Philanthropy}: {Care} {Work} {In} {Situ} and at {Scale}},
      url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017-2.pdf},
      booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})},
      author = {Harmon, Ellie and Korn, Matthias and Voida, Amy},
      year = {2017},
      keywords = {CSCW, A-Paper},
      }


    • Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2017)The Catch(es) with Smart Home – Experiences of a Living Lab Field Study

      [BibTeX]

      @inproceedings{jakobi_catches_2017,
      title = {The {Catch}(es) with {Smart} {Home} – {Experiences} of a {Living} {Lab} {Field} {Study}},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
      year = {2017},
      keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, UUIS},
      }


    • Wiegärtner, D., Reuter, C. & Müller, C. (2017)Erwartungen der älteren Bevölkerung an IKT für Krisenkommunikation

      IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 609–614 doi:10.18420/muc2017-ws17-0416
      [BibTeX] [Abstract] [Download PDF]

      Aufgrund des demographischen Wandels und der zunehmenden Bevölkerungsdichte im urbanen Raum wird es in Zukunft zu neuen Herausforderungen in der Planung und Vorbereitung von Katastrophen-lagen in Städten kommen. Dabei wird vor allem der Nutzen von IKT für ältere Menschen in Bezug auf (Groß-)Schadenslagen von hoher Relevanz sein, der in der bisherigen Forschung nicht angemessen be-trachtet wurde. Mittels eines nutzerzentrierten Ansatzes wird untersucht, wie eine geeignete Krisenkommunikation durch IKT für ältere Menschen funktionieren könnte. Ziel der Arbeit ist es, die Vorbereitung für die ältere Population in Großstädten im Falle einer (Groß-)Schadenslage zu untersuchen und zu un-terstützen. Gerade für das System Stadt sind die Ergebnisse dieser Arbeit von Relevanz und können hel-fen, den urbanen Raum resilienter gegen mögliche Katastrophen zu gestalten.

      @inproceedings{wiegartner_erwartungen_2017,
      address = {Regensburg, Germany},
      title = {Erwartungen der älteren {Bevölkerung} an {IKT} für {Krisenkommunikation}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5419/2017_WS17_416.pdf},
      doi = {10.18420/muc2017-ws17-0416},
      abstract = {Aufgrund des demographischen Wandels und der zunehmenden Bevölkerungsdichte im urbanen Raum wird es in Zukunft zu neuen Herausforderungen in der Planung und Vorbereitung von Katastrophen-lagen in Städten kommen. Dabei wird vor allem der Nutzen von IKT für ältere Menschen in Bezug auf (Groß-)Schadenslagen von hoher Relevanz sein, der in der bisherigen Forschung nicht angemessen be-trachtet wurde. Mittels eines nutzerzentrierten Ansatzes wird untersucht, wie eine geeignete Krisenkommunikation durch IKT für ältere Menschen funktionieren könnte. Ziel der Arbeit ist es, die Vorbereitung für die ältere Population in Großstädten im Falle einer (Groß-)Schadenslage zu untersuchen und zu un-terstützen. Gerade für das System Stadt sind die Ergebnisse dieser Arbeit von Relevanz und können hel-fen, den urbanen Raum resilienter gegen mögliche Katastrophen zu gestalten.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Wiegärtner, Daniel and Reuter, Christian and Müller, Claudia},
      editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
      year = {2017},
      keywords = {CSCW, HCI, KontiKat, italg},
      pages = {609--614},
      }


    • Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Herczeg, M., Geisler, S., Ludwig, T., Pipek, V. & Pottebaum, J. (2017)5. Workshop Mensch-Maschine-Interaktion in sicherheitskritischen Systemen

      IN Dachselt, R. & Weber, G. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 565–569 doi:10.18420/muc2017-ws01-0380
      [BibTeX] [Abstract] [Download PDF]

      Im Zentrum dieses Workshops stehen Erkenntnisse zur Mensch-Computer-Interaktion (MCI) in sicherheitskritischen Anwendungsgebieten. Da in solchen Feldern – etwa Katastrophenmanagement, Verkehr, Produktion oder Medizin – MCI eine immer größere Relevanz erhält, sind viele wissenschaftliche Gebiete, unter anderem die Informatik oder Mensch-Maschine Interaktion, zunehmend gefragt. Die Herausfor-derung besteht darin, bestehende Ansätze und Methoden zu diskutieren, anzupassen und innovative Lösungen zu entwickeln, die von den Nutzenden sicher und effizient verwendet werden können.

      @inproceedings{reuter_5_2017,
      address = {Regensburg, Germany},
      title = {5. {Workshop} {Mensch}-{Maschine}-{Interaktion} in sicherheitskritischen {Systemen}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/16929/Beitrag_328_final__a.pdf https://dl.gi.de/bitstream/handle/20.500.12116/3170/2017_WS01_380.pdf},
      doi = {10.18420/muc2017-ws01-0380},
      abstract = {Im Zentrum dieses Workshops stehen Erkenntnisse zur Mensch-Computer-Interaktion (MCI) in sicherheitskritischen Anwendungsgebieten. Da in solchen Feldern – etwa Katastrophenmanagement, Verkehr, Produktion oder Medizin – MCI eine immer größere Relevanz erhält, sind viele wissenschaftliche Gebiete, unter anderem die Informatik oder Mensch-Maschine Interaktion, zunehmend gefragt. Die Herausfor-derung besteht darin, bestehende Ansätze und Methoden zu diskutieren, anzupassen und innovative Lösungen zu entwickeln, die von den Nutzenden sicher und effizient verwendet werden können.},
      booktitle = {Mensch und {Computer} 2018: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Herczeg, Michael and Geisler, Stefan and Ludwig, Thomas and Pipek, Volkmar and Pottebaum, Jens},
      editor = {Dachselt, Raimund and Weber, Gerhard},
      year = {2017},
      keywords = {CSCW, HCI, KontiKat, SMO},
      pages = {565--569},
      }

    2016


    • Ostergaard, K. L., Karasti, H. & Simonsen, J. (2016)Nurses’ journey toward genuine participation

      , Pages: 57–60 doi:10.1145/2948076.2948080
      [BibTeX] [Abstract] [Download PDF]

      Copyright 2016 ACM.This paper contributes to the ongoing debate on participation in Participatory Design (PD) by drawing on the notion of genuine participation [8]. It clarifies nurses’ empirical journey as one of becoming and learning [1, 6], where they move from being reluctant participants, attending only because management has instructed them to do so, to taking an interest and finding their voices in the design process. In this way, they are ultimately able to engage in genuine and willing participation. The main discussion points in the paper are the transitions in the nurses’ journey toward embracing qualities of genuine participation, the nurse-researcher’s reflections on her facilitation of the process, and collective learning as an integral part of the process.

      @inproceedings{ostergaard_nurses_2016,
      title = {Nurses' journey toward genuine participation},
      isbn = {978-1-4503-4136-3},
      url = {http://dl.acm.org/citation.cfm?doid=2948076.2948080},
      doi = {10.1145/2948076.2948080},
      abstract = {Copyright 2016 ACM.This paper contributes to the ongoing debate on participation in Participatory Design (PD) by drawing on the notion of genuine participation [8]. It clarifies nurses' empirical journey as one of becoming and learning [1, 6], where they move from being reluctant participants, attending only because management has instructed them to do so, to taking an interest and finding their voices in the design process. In this way, they are ultimately able to engage in genuine and willing participation. The main discussion points in the paper are the transitions in the nurses' journey toward embracing qualities of genuine participation, the nurse-researcher's reflections on her facilitation of the process, and collective learning as an integral part of the process.},
      booktitle = {Proceedings of the 14th {Participatory} {Design} {Conference} on {Short} {Papers}, {Interactive} {Exhibitions}, {Workshops} - {PDC} '16},
      author = {Ostergaard, Kija Lin and Karasti, Helena and Simonsen, Jesper},
      year = {2016},
      keywords = {cscw, participatory design, genuine participation, mutual learning},
      pages = {57--60},
      }


    • Ludwig, T. & Pipek, V. (2016)Cyber-Physische Produktionssysteme im Mittelstand: Herausforderungen zu Industrie 4.0 aus Sicht von KMU

      [BibTeX] [Download PDF]

      @inproceedings{ludwig_cyber-physische_2016,
      title = {Cyber-{Physische} {Produktionssysteme} im {Mittelstand}: {Herausforderungen} zu {Industrie} 4.0 aus {Sicht} von {KMU}},
      url = {http://www.tholud.de/wp-content/uploads/2016/05/2016-LudwigPipek-CPPSundKMU-MKWI.pdf},
      booktitle = {Multikonferenz {Wirtschaftsinformatik}, {Research}-in-{Progress}},
      author = {Ludwig, Thomas and Pipek, Volkmar},
      year = {2016},
      keywords = {CSCW},
      }


    • Kotthaus, C., Ludwig, T. & Pipek, V. (2016)Persuasive System Design Analysis of Mobile Warning Apps for Citizens.

      Salzburg
      [BibTeX] [Download PDF]

      @inproceedings{kotthaus_persuasive_2016,
      address = {Salzburg},
      title = {Persuasive {System} {Design} {Analysis} of {Mobile} {Warning} {Apps} for {Citizens}.},
      url = {https://static1.squarespace.com/static/537a1f91e4b0ccfe943c6bc6/t/56fbb7b940261dc6fac3fb91/1459337146812/7_Kotthaus_Ludwig_Pipek.pdf},
      booktitle = {Adjunct {Proceedings} of the 11th {International} {Conference} on {Persuasive} {Technology}, ({Persuasive} '16)},
      author = {Kotthaus, Christoph and Ludwig, Thomas and Pipek, Volkmar},
      year = {2016},
      keywords = {CSCW, PRAXLABS},
      }


    • Meurer, J., Lawo, D., Janssen, L. & Wulf, V. (2016)Designing Mobility Eco-Feedback for Elderly Users

      New York, NY, USA, Publisher: ACM, Pages: 921–926 doi:10.1145/2851581.2851599
      [BibTeX] [Download PDF]

      @inproceedings{meurer_designing_2016,
      address = {New York, NY, USA},
      series = {{CHI} {EA} '16},
      title = {Designing {Mobility} {Eco}-{Feedback} for {Elderly} {Users}},
      isbn = {978-1-4503-4082-3},
      url = {http://doi.acm.org/10.1145/2851581.2851599},
      doi = {10.1145/2851581.2851599},
      booktitle = {Proceedings of the 2016 {CHI} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM},
      author = {Meurer, Johanna and Lawo, Dennis and Janssen, Lukas and Wulf, Volker},
      year = {2016},
      keywords = {PRAXLABS, mobility, behavior change, eco-feedback, elderly adults, persuasive sustainability, a-paper},
      pages = {921--926},
      }


    • Weibert, A., Aal, K., Marshall, A. & Wulf, V. (2016)Facilitating STEAM Learning among Children with Paper Circuit Activities

      Preston
      [BibTeX] [Download PDF]

      @inproceedings{weibert_facilitating_2016,
      address = {Preston},
      title = {Facilitating {STEAM} {Learning} among {Children} with {Paper} {Circuit} {Activities}},
      url = {http://fablearn.eu/wp-content/uploads/Fablearn2016_IlluminatingSteamKnowledge_160513.pdf},
      booktitle = {{FabLearn} {Europe}},
      author = {Weibert, Anne and Aal, Konstantin and Marshall, Andrea and Wulf, Volker},
      year = {2016},
      keywords = {Come\_In},
      }


    • Reuter, C., Gellert, R. & Geilen, G. (2016)Reception of Terror in Germany – Security, Privacy and Social Media

      IN Wohlgemuth, V., Fuchs-Kittowski, F. & Wittmann, J. (Eds.). Berlin, Pages: 151–156
      [BibTeX] [Download PDF]

      @inproceedings{reuter_reception_2016,
      address = {Berlin},
      title = {Reception of {Terror} in {Germany} – {Security}, {Privacy} and {Social} {Media}},
      url = {http://wineme.uni-siegen.de/paper/2016/2016_reutergeilengellert_receptionterrorgermany-securityprivacysocialmedia_enviroinfo.pdf http://www.peasec.de/paper/2016/2016_ReuterGeilenGellert_ReceptionTerrorGermany-SecurityPrivacySocialMedia_EnviroInfo_selbst.p},
      booktitle = {Environmental {Informatics} – {Stability}, {Continuity}, {Innovation}. {Current} trends and future perspectives based on 30 years of history. {Adjunct} {Proceedings} of the {EnviroInfo} 2016 conference},
      author = {Reuter, Christian and Gellert, Robin and Geilen, Gordian},
      editor = {Wohlgemuth, Volker and Fuchs-Kittowski, Frank and Wittmann, Jochen},
      year = {2016},
      keywords = {CSCW, EmerGent, Frieden, SMO, KOKOS, Terror},
      pages = {151--156},
      }


    • Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2016)Aktuelle Ansätze zur Mensch-Computer-Interaktion in sicherheitskritischen Systemen

      IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-ws01-0000
      [BibTeX] [Abstract] [Download PDF]

      Die zunehmende Durchdringung der Lebenswelt mit IT macht auch nicht vor sicherheitskritischen Systemen halt. Anwendungsfelder betreffen kritische Infrastrukturen, Leitstellensysteme, Fahrzeug- und Verkehrsführungssoftware, Prozessführungssysteme, Produktionstechnologien, Anwendung der Medizintechnik, des Krisenmanagements, der Gefahrenabwehr oder des Terrorismus. Die Mensch-Computer-Interaktion in solchen sicherheitskritischen Systemen und Anwendungsfeldern ist eine Herausforderung nicht nur für die Informatik, sondern eine interdisziplinäre Aufgabe an der Schnittstelle vieler Disziplinen. Zunehmend müssen auch mobile Kontexte und Endgeräte sowie soziale Netzwerke in die Betrachtungen einbezogen werden.

      @inproceedings{reuter_aktuelle_2016,
      address = {Aachen, Germany},
      title = {Aktuelle {Ansätze} zur {Mensch}-{Computer}-{Interaktion} in sicherheitskritischen {Systemen}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5056/Reuter_etal_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_Reuteretal_AktuelleAnsatzeSicherheitskritischeHCI.pdf},
      doi = {10.18420/muc2016-ws01-0000},
      abstract = {Die zunehmende Durchdringung der Lebenswelt mit IT macht auch nicht vor sicherheitskritischen Systemen halt. Anwendungsfelder betreffen kritische Infrastrukturen, Leitstellensysteme, Fahrzeug- und Verkehrsführungssoftware, Prozessführungssysteme, Produktionstechnologien, Anwendung der Medizintechnik, des Krisenmanagements, der Gefahrenabwehr oder des Terrorismus. Die Mensch-Computer-Interaktion in solchen sicherheitskritischen Systemen und Anwendungsfeldern ist eine Herausforderung nicht nur für die Informatik, sondern eine interdisziplinäre Aufgabe an der Schnittstelle vieler Disziplinen. Zunehmend müssen auch mobile Kontexte und Endgeräte sowie soziale Netzwerke in die Betrachtungen einbezogen werden.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes},
      editor = {Weyers, B. and Dittmar, A.},
      year = {2016},
      keywords = {CSCW, HCI, EmerGent, SMO, KOKOS},
      }


    • Wagenknecht, S. & Korn, M. (2016)Hacking as Transgressive Infrastructuring: Mobile Phone Networks and the German Chaos Computer Club

      San Francisco, USA, Pages: 1104–1117
      [BibTeX]

      @inproceedings{wagenknecht_hacking_2016,
      address = {San Francisco, USA},
      title = {Hacking as {Transgressive} {Infrastructuring}: {Mobile} {Phone} {Networks} and the {German} {Chaos} {Computer} {Club}},
      booktitle = {Proceedings of the 19th \{{ACM}\} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} (\{{CSCW}\} 2016)},
      author = {Wagenknecht, Susann and Korn, Matthias},
      year = {2016},
      keywords = {CSCW, A-Paper},
      pages = {1104--1117},
      }


    • Reuter, C., Amelunxen, C. & Moi, M. (2016)Semi-Automatic Alerts and Notifications for Emergency Services based on Cross-Platform Social Media Data –Evaluation of a Prototype

      IN Mayr, H. C. & Pinzger, M. (Eds.). Klagenfurt, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1805–1818
      [BibTeX] [Abstract] [Download PDF]

      The convergence of social networking and mobile media technology is shifting the way how people communicate and gain or share information. People are using social media to a greater extent, also in emergency situations. During disasters throughout the world, such as the 2010 Haiti earthquake, the 2013 European floods, or the terror attacks 2015 in Paris and 2016 in Brussels, this has been illustrated again. Often information about disasters even finds its way faster to social media than it reaches regular news companies and emergency services. However, approaches for processing and analyzing the vast quantities of data produced have even more potential. Yet many emergency services still have not found a way to put this potential to an effective use. Within our project EmerGent we are developing a system to process and analyse information from social media particularly tailored for the specific needs of emergency services. The aim is to transform the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. In the first part of this paper we present our approach from a user interface perspective. The second part deals with the evaluation of the approach and the derivation of future potentials of the approach.

      @inproceedings{reuter_semi-automatic_2016,
      address = {Klagenfurt},
      title = {Semi-{Automatic} {Alerts} and {Notifications} for {Emergency} {Services} based on {Cross}-{Platform} {Social} {Media} {Data} –{Evaluation} of a {Prototype}},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/P-259.pdf#page=1806 http://wineme.uni-siegen.de/paper/2016/2016_ReuterAmelunxenMoi_EvaluationAlertsNotifications_INF.pdf},
      abstract = {The convergence of social networking and mobile media technology is shifting the way how people communicate and gain or share information. People are using social media to a greater extent, also in emergency situations. During disasters throughout the world, such as the 2010 Haiti earthquake, the 2013 European floods, or the terror attacks 2015 in Paris and 2016 in Brussels, this has been illustrated again. Often information about disasters even finds its way faster to social media than it reaches regular news companies and emergency services. However, approaches for processing and analyzing the vast quantities of data produced have even more potential. Yet many emergency services still have not found a way to put this potential to an effective use. Within our project EmerGent we are developing a system to process and analyse information from social media particularly tailored for the specific needs of emergency services. The aim is to transform the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. In the first part of this paper we present our approach from a user interface perspective. The second part deals with the evaluation of the approach and the derivation of future potentials of the approach.},
      booktitle = {Informatik 2016: von {Menschen} für {Menschen}},
      publisher = {GI-Edition-Lecture Notes in Informatics (LNI)},
      author = {Reuter, Christian and Amelunxen, Christoph and Moi, Matthias},
      editor = {Mayr, Heinrich C. and Pinzger, Martin},
      year = {2016},
      keywords = {CSCW, HCI, EmerGent, SMO, Kooperation},
      pages = {1805--1818},
      }


    • Abele, N. D., Hoffmann, S., Kuhnhen, C., Ludwig, T., Schäfer, W., Schweitzer, M. & Wulf, V. (2016)Supporting the Set-up Processes by Cyber Elements based on the Example of Tube Bending

      Klagenfurt
      [BibTeX] [Download PDF]

      @inproceedings{abele_supporting_2016,
      address = {Klagenfurt},
      title = {Supporting the {Set}-up {Processes} by {Cyber} {Elements} based on the {Example} of {Tube} {Bending}},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/1627.pdf},
      booktitle = {Informatik 2016 – {Informatik} von {Menschen} für {Menschen}, {GI}-{Edition}-{Lecture} {Notes} in {Informatics} ({LNI})},
      author = {Abele, Nils Darwin and Hoffmann, Sven and Kuhnhen, Christopher and Ludwig, Thomas and Schäfer, Walter and Schweitzer, Marcus and Wulf, Volker},
      year = {2016},
      keywords = {CSCW},
      }


    • Hamidi, F., Müller, C., Baljko, M., Schorch, M., Lewkowicz, M. & Stangl, A. (2016)Engaging with Users and Stakeholders: The Emotional and the Personal

      , Publisher: ACM, Pages: 453–456
      [BibTeX]

      @inproceedings{hamidi_engaging_2016,
      title = {Engaging with {Users} and {Stakeholders}: {The} {Emotional} and the {Personal}},
      booktitle = {Proceedings of the 19th {International} {Conference} on {Supporting} {Group} {Work}},
      publisher = {ACM},
      author = {Hamidi, Foad and Müller, Claudia and Baljko, Melanie and Schorch, Marén and Lewkowicz, Myriam and Stangl, Abigale},
      year = {2016},
      keywords = {italg},
      pages = {453--456},
      }


    • Pihkala, S. & Karasti, H. (2016)Reflexive engagement: Orientation for ‘Doing Reflexivity’ and Addressing ‘Participation in Plural’

      , Pages: 21–30 doi:10.1145/2940299.2940302
      [BibTeX] [Download PDF]

      @inproceedings{pihkala_reflexive_2016-1,
      title = {Reflexive engagement: {Orientation} for ‘{Doing} {Reflexivity}' and {Addressing} ‘{Participation} in {Plural}'},
      isbn = {978-1-4503-4046-5},
      url = {http://dl.acm.org/citation.cfm?doid=2940299.2940302},
      doi = {10.1145/2940299.2940302},
      booktitle = {Proceedings of the 14th {Participatory} {Design} {Conference} on {Full} papers - {PDC} '16},
      author = {Pihkala, Suvi and Karasti, Helena},
      year = {2016},
      keywords = {cscw, social media, participatory design, participation, reflexivity, reflexive engagement, relationships},
      pages = {21--30},
      }


    • Reuter, C., Pätsch, K. & Runft, E. (2016)Terrorismus und soziale Medien – Propaganda und Gegenpropaganda

      IN Prinz, W., Borchers, J. & Jarke, M. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-mci-0209
      [BibTeX] [Abstract] [Download PDF]

      Der Terrorismus nutzt das Internet und insbesondere soziale Medien bereits seit einiger Zeit zur Rekrutierung neuer Mitglieder und zur Verbreitung ihrer Ideologie. Aber auch deren Gegner nutzen das Internet zur Terrorbekämpfung. Auch wenn es zum Einsatz sozialer Medien in Krisen bereits zahlreiche Veröffentlichungen gibt, wurde deren Einsatz im Terrorismus, einer besonderen Art der Krise, insbesondere in der digitalen Terrorbekämpfung, noch weniger betrachtet. Dieser Artikel fasst im ersten Teil den Stand der Forschung in jenem Bereich zusammen. Im zweiten Teil stellt er eine explorative empirische Studie zur Terrorismusbekämpfung in sozialen Medien dar. Hierzu werden verschiedene, möglichst repräsentative Formen am Beispiel von Twitter analysiert und gegliedert. Ziel ist die Schaffung eines Überblicks, der weiteren Forschungsarbeiten als Grundlage dienen kann.

      @inproceedings{reuter_terrorismus_2016,
      address = {Aachen, Germany},
      title = {Terrorismus und soziale {Medien} – {Propaganda} und {Gegenpropaganda}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/178/bitstream_8792.pdf http://dl.mensch-und-computer.de/bitstream/handle/123456789/5017/Reuter_Pätsch_Runft_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterPaetschRunft_TerrorismusSozialeMedienGege},
      doi = {10.18420/muc2016-mci-0209},
      abstract = {Der Terrorismus nutzt das Internet und insbesondere soziale Medien bereits seit einiger Zeit zur Rekrutierung neuer Mitglieder und zur Verbreitung ihrer Ideologie. Aber auch deren Gegner nutzen das Internet zur Terrorbekämpfung. Auch wenn es zum Einsatz sozialer Medien in Krisen bereits zahlreiche Veröffentlichungen gibt, wurde deren Einsatz im Terrorismus, einer besonderen Art der Krise, insbesondere in der digitalen Terrorbekämpfung, noch weniger betrachtet. Dieser Artikel fasst im ersten Teil den Stand der Forschung in jenem Bereich zusammen. Im zweiten Teil stellt er eine explorative empirische Studie zur Terrorismusbekämpfung in sozialen Medien dar. Hierzu werden verschiedene, möglichst repräsentative Formen am Beispiel von Twitter analysiert und gegliedert. Ziel ist die Schaffung eines Überblicks, der weiteren Forschungsarbeiten als Grundlage dienen kann.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Pätsch, Katja and Runft, Elena},
      editor = {Prinz, W. and Borchers, J. and Jarke, M.},
      year = {2016},
      keywords = {CSCW, EmerGent, Frieden, SMO, Terror},
      }


    • Ludwig, T., Kotthaus, C. & Stumpf, R. (2016)Koordination der ungebundenen Flüchtlingshilfe durch soziale Medien

      IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Publisher: Gesellschaft für Informatik e.V.
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_koordination_2016,
      address = {Aachen},
      title = {Koordination der ungebundenen {Flüchtlingshilfe} durch soziale {Medien}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5112/Ludwig_Kotthaus_Stumpf_2016.pdf},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Ludwig, Thomas and Kotthaus, Christoph and Stumpf, Robin},
      editor = {Weyers, Benjamin and Dittmar, Anke},
      year = {2016},
      keywords = {CSCW},
      }


    • Reuter, C. (2016)Emergence as a Characteristic of Resilient Cooperation Technologies

      IN Wohlgemuth, V., Fuchs-Kittowski, F. & Wittmann, J. (Eds.). Berlin, Germany, Pages: 141–144
      [BibTeX] [Download PDF]

      @inproceedings{reuter_emergence_2016,
      address = {Berlin, Germany},
      title = {Emergence as a {Characteristic} of {Resilient} {Cooperation} {Technologies}},
      url = {http://wineme.uni-siegen.de/paper/2016/2016_reuter_emergencecharacteristicresilienttechnologies_enviroinfo.pdf http://www.peasec.de/paper/2016/2016_Reuter_EmergenceCharacteristicResilientTechnologies_EnviroInfo.pdfsticresilienttechnologies_enviroinfo.pdf},
      booktitle = {Environmental {Informatics} – {Stability}, {Continuity}, {Innovation}. {Current} trends and future perspectives based on 30 years of history. {Adjunct} {Proceedings} of the {EnviroInfo} 2016 conference},
      author = {Reuter, Christian},
      editor = {Wohlgemuth, Volker and Fuchs-Kittowski, Frank and Wittmann, Jochen},
      year = {2016},
      keywords = {CSCW, EmerGent, Infrastruktur, RSF},
      pages = {141--144},
      }


    • Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2016)Proceedings des Workshops “Mensch-Computer-Interaktion in sicherheitskritischen Systemen”

      IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V.
      [BibTeX] [Download PDF]

      @inproceedings{reuter_proceedings_2016,
      address = {Aachen, Germany},
      title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} in sicherheitskritischen {Systemen}"},
      url = {http://dl.mensch-und-computer.de/handle/123456789/4876/browse?value=Mensch-Computer-Interaktion+in+sicherheitskritischen+Systemen&type=session http://wineme.uni-siegen.de/paper/2016/2016_proc-sicherheitskritischemmi_muc.pdf},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes},
      editor = {Weyers, B. and Dittmar, A.},
      year = {2016},
      keywords = {CSCW, HCI, EmerGent, EMERGENT},
      }


    • Weibert, A., Sprenger, M., Randall, D. & Wulf, V. (2016)Lifecycles of Computer Clubs: Rhythms and Patterns of Collaboration and Learning in an Intercultural Setting

      New York, NY, USA, Publisher: ACM, Pages: 137–147 doi:10.1145/2957276.2957306
      [BibTeX] [Download PDF]

      @inproceedings{weibert_lifecycles_2016,
      address = {New York, NY, USA},
      series = {{GROUP} '16},
      title = {Lifecycles of {Computer} {Clubs}: {Rhythms} and {Patterns} of {Collaboration} and {Learning} in an {Intercultural} {Setting}},
      isbn = {978-1-4503-4276-6},
      url = {http://doi.acm.org/10.1145/2957276.2957306},
      doi = {10.1145/2957276.2957306},
      booktitle = {Proceedings of the 19th {International} {Conference} on {Supporting} {Group} {Work}},
      publisher = {ACM},
      author = {Weibert, Anne and Sprenger, Mary-Ann and Randall, Dave and Wulf, Volker},
      year = {2016},
      keywords = {Come\_In, computer club, children, intercultural, collaboration, lifecycles},
      pages = {137--147},
      }


    • Reuter, C., Geilen, G. & Gellert, R. (2016)Sicherheit vs. Privatsphäre: Zur Akzeptanz von Überwachung in sozialen Medien im Kontext von Terrorkrisen

      IN Mayr, H. C. & Pinzger, M. (Eds.). Klagenfurt, Publisher: GI-Edition-Lecture Notes in Informatics (LNI)
      [BibTeX] [Abstract] [Download PDF]

      Nach den terroristischen Anschlägen in Paris 2015 und Brüssel 2016 wurde das Bedürfnis nach mehr Sicherheit und Überwachung im Internet laut. Als Folge der Enthüllungen der Überwachungs- und Spionagetechniken der National Security Agency (NSA) durch Edward Snowden 2013 konnte in der Bevölkerung aber auch ein Aufschrei nach erhöhtem Schutz der Privatsphäre im Internet wahrgenommen werden. Die geschilderten Ereignisse verdeutlichen die gegensätzlichen Wünsche nach Sicherheit und Überwachung im Internet sowie Schutz der Privatsphäre. Im ersten Teil dieses Beitrags stellen wir den Stand der Forschung im Bereich Terror, Sicherheit und Privatsphäre in sozialen Medien dar. Im zweiten Teil führen wir eine explorative Studie durch, um zu beleuchten, ob Bürgerinnen und Bürger in Krisenzeiten bereit wären, ihre Privatsphäre im Internet, vor allem in sozialen Netzwerken, zugunsten von Sicherheit zu reduzieren. Basierend auf qualitativen Daten zeigt diese Arbeit Meinungscluster und Tendenzen in Bezug auf das Nullsummenspiel „Sicherheit und Privatsphäre“.

      @inproceedings{reuter_sicherheit_2016,
      address = {Klagenfurt},
      title = {Sicherheit vs. {Privatsphäre}: {Zur} {Akzeptanz} von Überwachung in sozialen {Medien} im {Kontext} von {Terrorkrisen}},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/P-259.pdf#page=1760 http://www.wineme.uni-siegen.de/paper/2016/2016_ReuterGeilenGellert_SicherheitvsPrivatsphaere-Terrorkrise_INF.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterGeilenGellert_Sicher},
      abstract = {Nach den terroristischen Anschlägen in Paris 2015 und Brüssel 2016 wurde das Bedürfnis nach mehr Sicherheit und Überwachung im Internet laut. Als Folge der Enthüllungen der Überwachungs- und Spionagetechniken der National Security Agency (NSA) durch Edward Snowden 2013 konnte in der Bevölkerung aber auch ein Aufschrei nach erhöhtem Schutz der Privatsphäre im Internet wahrgenommen werden. Die geschilderten Ereignisse verdeutlichen die gegensätzlichen Wünsche nach Sicherheit und Überwachung im Internet sowie Schutz der Privatsphäre. Im ersten Teil dieses Beitrags stellen wir den Stand der Forschung im Bereich Terror, Sicherheit und Privatsphäre in sozialen Medien dar. Im zweiten Teil führen wir eine explorative Studie durch, um zu beleuchten, ob Bürgerinnen und Bürger in Krisenzeiten bereit wären, ihre Privatsphäre im Internet, vor allem in sozialen Netzwerken, zugunsten von Sicherheit zu reduzieren. Basierend auf qualitativen Daten zeigt diese Arbeit Meinungscluster und Tendenzen in Bezug auf das Nullsummenspiel „Sicherheit und Privatsphäre“.},
      booktitle = {Informatik 2016: von {Menschen} für {Menschen}},
      publisher = {GI-Edition-Lecture Notes in Informatics (LNI)},
      author = {Reuter, Christian and Geilen, Gordian and Gellert, Robin},
      editor = {Mayr, Heinrich C. and Pinzger, Martin},
      year = {2016},
      keywords = {CSCW, HCI, EmerGent, Frieden, SMO, KOKOS, Terror},
      }


    • Stein, M., Boden, A., Hornung, D. & Wulf, V. (2016)Third Spaces in the Age of IoT: A Study on Participatory Design of Complex Systems

      Trento, Italia
      [BibTeX]

      @inproceedings{stein_third_2016,
      address = {Trento, Italia},
      title = {Third {Spaces} in the {Age} of {IoT}: {A} {Study} on {Participatory} {Design} of {Complex} {Systems}},
      booktitle = {Symposium on {Challenges} and experiences in designing for an ageing society, 12th {International} {Conference} on {Designing} {Interactive} {Systems} ({COOP})},
      author = {Stein, Martin and Boden, Alexander and Hornung, Dominik and Wulf, Volker},
      year = {2016},
      }


    • Harmon, E., Korn, M., Light, A. & Voida, A. (2016)Designing Against the Status Quo

      New York, NY, USA, Publisher: ACM, Pages: 65–68 doi:10.1145/2908805.2913020
      [BibTeX] [Download PDF]

      @inproceedings{harmon_designing_2016,
      address = {New York, NY, USA},
      series = {{DIS} '16 {Companion}},
      title = {Designing {Against} the {Status} {Quo}},
      isbn = {978-1-4503-4315-2},
      url = {http://mkorn.binaervarianz.de/pub/korn-dis2016-ws.pdf http://delivery.acm.org/10.1145/2920000/2913020/p65-harmon.pdf?ip=141.99.250.10&id=2913020&acc=OPEN&key=2BA2C432AB83DA15.56E9F3D885AF536E.4D4702B0C3E38B35.6D218144511F3437&CFID=800968248&CFTOKEN=418207},
      doi = {10.1145/2908805.2913020},
      booktitle = {Proceedings of the 2016 {ACM} {Conference} {Companion} {Publication} on {Designing} {Interactive} {Systems}},
      publisher = {ACM},
      author = {Harmon, Ellie and Korn, Matthias and Light, Ann and Voida, Amy},
      year = {2016},
      keywords = {CSCW, feminist theory, anthropological theory, cultural theory, friction, politics of design, queering, troubling, values},
      pages = {65--68},
      }


    • Dax, J., Ludwig, T. & Pipek, V. (2016)Remotino: Supporting End-User Developers in Prototyping Embedded Devices

      [BibTeX] [Download PDF]

      @inproceedings{dax_remotino_2016,
      title = {Remotino: {Supporting} {End}-{User} {Developers} in {Prototyping} {Embedded} {Devices}},
      url = {http://ceur-ws.org/Vol-1602/paper2.pdf},
      booktitle = {Workshop {Proceedings} of {International} {Working} {Conference} on {Advanced} {Visual} {Interfaces} ({AVI} 2016)},
      author = {Dax, Julian and Ludwig, Thomas and Pipek, Volkmar},
      year = {2016},
      keywords = {CSCW, Appropriation, bugging, De, Development, End, Internet of Things, Prototyping, User},
      }


    • Schorch, M., Wan, L., Randall, D. & Wulf, V. (2016)Designing for Those who are Overlooked – Insider Perspectives on Care Practices and Cooperative Work of Elderly Informal Caregivers

      New York, New York, USA, Publisher: ACM Press, Pages: 785–797 doi:10.1145/2818048.2819999
      [BibTeX] [Download PDF]

      @inproceedings{schorch_designing_2016,
      address = {New York, New York, USA},
      title = {Designing for {Those} who are {Overlooked} - {Insider} {Perspectives} on {Care} {Practices} and {Cooperative} {Work} of {Elderly} {Informal} {Caregivers}},
      isbn = {978-1-4503-3592-8},
      url = {http://dl.acm.org/citation.cfm?id=2818048.2819999 http://wineme.uni-siegen.de/paper/2016/787_schorch.pdf},
      doi = {10.1145/2818048.2819999},
      booktitle = {Proceedings of the 19th {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} \& {Social} {Computing} - {CSCW} '16},
      publisher = {ACM Press},
      author = {Schorch, Marén and Wan, Lin and Randall, David and Wulf, Volker},
      year = {2016},
      keywords = {aging society, caregiver, cooperation, ethnography, health},
      pages = {785--797},
      }


    • Hansson, K., Muller, M., Aitamurto, T., Light, A., Mazarakis, A., Gupta, N. & Ludwig, T. (2016)Toward a Typology of Participation in Crowdwork

      New York, NY, USA, Publisher: ACM, Pages: 515–521 doi:10.1145/2818052.2855510
      [BibTeX] [Download PDF]

      @inproceedings{hansson_toward_2016,
      address = {New York, NY, USA},
      series = {{CSCW} '16 {Companion}},
      title = {Toward a {Typology} of {Participation} in {Crowdwork}},
      isbn = {978-1-4503-3950-6},
      url = {http://www.tholud.de/wp-content/uploads/2016/05/2016-HanssonEtAl-Toward-a-Typology-CSCW.pdf http://doi.acm.org/10.1145/2818052.2855510},
      doi = {10.1145/2818052.2855510},
      booktitle = {Proceedings of the 19th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} and {Social} {Computing} {Companion}},
      publisher = {ACM},
      author = {Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Light, Ann and Mazarakis, Athanasios and Gupta, Neha and Ludwig, Thomas},
      year = {2016},
      keywords = {CSCW, PRAXLABS, KOKOS, citizen science, crowd dynamics, crowdfunding, Crowdsourcing, crowdwork, e-participation, peer-production},
      pages = {515--521},
      }


    • Stevens, G., Meurer, J., Pakusch, C. & Bossauer, P. (2016)From a Driver-centric towards a Service-centric lens on Self-Driving Cars

      [BibTeX]

      @inproceedings{stevens_driver-centric_2016,
      title = {From a {Driver}-centric towards a {Service}-centric lens on {Self}-{Driving} {Cars}},
      booktitle = {{CHI} 2016 {Workshop}: {HCI} and {Autonomous} {Vehicles}: {Contextual} {Experience} {Informs} {Design}. {San} {José}, {USA}},
      author = {Stevens, Gunnar and Meurer, Johanna and Pakusch, Christina and Bossauer, Paul},
      year = {2016},
      keywords = {PRAXLABS, a-paper},
      }


    • Pihkala, S. & Karasti, H. (2016)Reflexive Engagement: Enacting Reflexivity in Design and for ‘Participation in Plural’

      , Pages: 21–30 doi:10.1145/2940299.2940302
      [BibTeX] [Abstract] [Download PDF]

      This paper joins the discussion on participation in Participatory Design (PD) by proposing reflexivity as an orientation for engaging in design and for the plurality of participation. Based on our study in which a social media-supported collaboration model was designed with professionals working against workplace harassment, the paper recounts how the designer–researcher’s reflexive orientation allowed participation to be uncovered as manifold and dynamic and how this affected the design process. We discuss the critical sensitivity and attentiveness enacted in design practice as reflexive engagement that encouraged negotiations of roles, goals, and technology. Regarding participation, we discuss reflexive engagement with multiple relationships, participatory assemblies and their intersections and overlaps—participation in plural—in our study. We conclude by proposing the conceptualization of reflexive engagement as an orientation for PD designers to engage in the particularities of situated design practices, while holding to the ethical (political), practical and creative commitments of PD.

      @inproceedings{pihkala_reflexive_2016,
      title = {Reflexive {Engagement}: {Enacting} {Reflexivity} in {Design} and for '{Participation} in {Plural}'},
      isbn = {978-1-4503-4046-5},
      url = {http://doi.acm.org/10.1145/2940299.2940302},
      doi = {10.1145/2940299.2940302},
      abstract = {This paper joins the discussion on participation in Participatory Design (PD) by proposing reflexivity as an orientation for engaging in design and for the plurality of participation. Based on our study in which a social media-supported collaboration model was designed with professionals working against workplace harassment, the paper recounts how the designer–researcher's reflexive orientation allowed participation to be uncovered as manifold and dynamic and how this affected the design process. We discuss the critical sensitivity and attentiveness enacted in design practice as reflexive engagement that encouraged negotiations of roles, goals, and technology. Regarding participation, we discuss reflexive engagement with multiple relationships, participatory assemblies and their intersections and overlaps—participation in plural—in our study. We conclude by proposing the conceptualization of reflexive engagement as an orientation for PD designers to engage in the particularities of situated design practices, while holding to the ethical (political), practical and creative commitments of PD.},
      booktitle = {Proceedings of the 14th {Participatory} {Design} {Conference}: {Full} {Papers} - {Volume} 1},
      author = {Pihkala, Suvi and Karasti, Helena},
      year = {2016},
      keywords = {cscw, participation, participation in plural, reflexive},
      pages = {21--30},
      }


    • Hornung, D., Müller, C., Boden, A. & Stein, M. (2016)Autonomy Support for Elderly People through Everyday Life Gadgets

      New York, New York, USA, Publisher: ACM Press, Pages: 421–424 doi:10.1145/2957276.2996284
      [BibTeX]

      @inproceedings{hornung_autonomy_2016,
      address = {New York, New York, USA},
      title = {Autonomy {Support} for {Elderly} {People} through {Everyday} {Life} {Gadgets}},
      isbn = {978-1-4503-4276-6},
      doi = {10.1145/2957276.2996284},
      booktitle = {Proceedings of the 19th {International} {Conference} on {Supporting} {Group} {Work} - {GROUP} '16},
      publisher = {ACM Press},
      author = {Hornung, Dominik and Müller, Claudia and Boden, Alexander and Stein, Martin},
      year = {2016},
      keywords = {italg},
      pages = {421--424},
      }


    • Dax, J., Ley, B., Pape, S., Schmitz, C., Pipek, V. & Rannenberg, K. (2016)Elicitation of Requirements for an inter-organizational Platform to Support Security Management Decisions

      Frankfurt, Germany
      [BibTeX] [Abstract]

      Due to new regulations energy providers are required to obtain IT security certificates. Especially small and medium-sized energy providers struggle to fulfill these new requirements. Since most of them are in the same situation, we aim to support their collaboration with a platform. We elicited criteria from energy providers how such a platform should be designed to support them. The main contribution is a set of requirements for the collaboration platform along with the implications for its construction. The focus of this work is not on technical innovation but on how existing technologies and best practices can be adopted for the needs of small and medium-sized energy providers.

      @inproceedings{dax_elicitation_2016,
      address = {Frankfurt, Germany},
      title = {Elicitation of {Requirements} for an inter-organizational {Platform} to {Support} {Security} {Management} {Decisions}},
      abstract = {Due to new regulations energy providers are required to obtain IT security certificates. Especially small and medium-sized energy providers struggle to fulfill these new requirements. Since most of them are in the same situation, we aim to support their collaboration with a platform. We elicited criteria from energy providers how such a platform should be designed to support them. The main contribution is a set of requirements for the collaboration platform along with the implications for its construction. The focus of this work is not on technical innovation but on how existing technologies and best practices can be adopted for the needs of small and medium-sized energy providers.},
      booktitle = {10th {International} {Symposium} on {Human} {Aspects} of {Information} {Security} \& {Assurance}, \{{HAISA}\}},
      author = {Dax, Julian and Ley, Benedikt and Pape, Sebastian and Schmitz, Christopher and Pipek, Volkmar and Rannenberg, Kai},
      year = {2016},
      keywords = {CSCW, security, SIDATE},
      }


    • Hansson, K., Muller, M., Aitamurto, T., Irani, L., Mazarakis, A., Gupta, N. & Ludwig, T. (2016)Crowd Dynamics: Exploring Conflicts and Contradictions in Crowdsourcing

      New York, NY, USA, Publisher: ACM, Pages: 3604–3611 doi:10.1145/2851581.2856505
      [BibTeX] [Download PDF]

      @inproceedings{hansson_crowd_2016,
      address = {New York, NY, USA},
      series = {{CHI} {EA} '16},
      title = {Crowd {Dynamics}: {Exploring} {Conflicts} and {Contradictions} in {Crowdsourcing}},
      isbn = {978-1-4503-4082-3},
      url = {http://doi.acm.org/10.1145/2851581.2856505},
      doi = {10.1145/2851581.2856505},
      booktitle = {Proceedings of the 2016 {CHI} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM},
      author = {Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Irani, Lilly and Mazarakis, Athanasios and Gupta, Neha and Ludwig, Thomas},
      year = {2016},
      keywords = {CSCW, citizen science, crowd dynamics, crowdfunding, peer-production, crowd-work, crowdsourcing, a-paper},
      pages = {3604--3611},
      }


    • Meurer, J., Ogonowski, C., Stevens, G. & Wulf, V. (2016)Nachhaltiges Innovationsmanagement in KMU : Eine empirische Untersuchung zu Living Labs as a Service

      , Pages: 917–928
      [BibTeX] [Download PDF]

      @inproceedings{meurer_nachhaltiges_2016,
      title = {Nachhaltiges {Innovationsmanagement} in {KMU} : {Eine} empirische {Untersuchung} zu {Living} {Labs} as a {Service}},
      url = {http://www.mittelstand-digital.de/MD/Redaktion/DE/PDF/nachhaltiges-innovaionsmarketing,property=pdf,bereich=md,sprache=de,rwb=true.pdf},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      author = {Meurer, Johanna and Ogonowski, Corinna and Stevens, Gunnar and Wulf, Volker},
      year = {2016},
      keywords = {PRAXLABS, SMARTLIVE, DBL},
      pages = {917--928},
      }


    • Dax, J., Hamburg, J., Kreusch, B., Ley, B., Pape, S., Pipek, V., Rannenberg, K., Schmitz, C. & Terhaag, F. (2016)Sichere Informationsinfrastrukturen für kleine und mittlere Energieversorger

      , Pages: 59–65
      [BibTeX] [Download PDF]

      @inproceedings{dax_sichere_2016,
      title = {Sichere {Informationsinfrastrukturen} für kleine und mittlere {Energieversorger}},
      url = {http://www.smjp.org/files/publications/DHKLPPRST16mkwi.pdf https://www.researchgate.net/publication/299594666_Sichere_Informationsinfrastrukturen_fur_kleine_und_mittlere_Energieversorger},
      booktitle = {Multikonferenz {Wirtschaftsinformatik}, {Research}-in-{Progress}},
      author = {Dax, Julian and Hamburg, J. and Kreusch, B. and Ley, Benedikt and Pape, Sebastian and Pipek, Volkmar and Rannenberg, Kai and Schmitz, Christopher and Terhaag, F.},
      year = {2016},
      keywords = {CSCW, SIDATE},
      pages = {59--65},
      }


    • Reuter, C. & Heger, O. (2016)Informelle E-Partizipation in Parteien

      IN Prinz, W., Borchers, J. & Jarke, M. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:http://dx.doi.org/10.18420/muc2016-mci-0215
      [BibTeX] [Abstract] [Download PDF]

      Politische Partizipation im Internet hat zunehmenden Einfluss auf reale politische Willensbildungsprozesse. Parteien, die ein Kernelement des politischen Systems in Deutschland bilden, stehen vor einer wichtigen Gestaltungsaufgabe, wenn sie den Strukturwandel der politischen Kommunikation erfolgreich bewältigen möchten. Ziel unseres Beitrags ist es, Erkenntnisse für diese Gestaltungsaufgabe zu liefern. Dafür wurden 91 Vorschläge von CDU-Mitgliedern ausgewertet und ergänzende Interviews geführt, um Praktiken der (E-)Partizipation sowie ihre Defizite und Bedingungen zu identifizieren. Aus den Ergebnissen leiten wir die Notwendigkeit von insbesondere informellen E-Partizipations-und Vernetzungs-Technologien für den Einsatz in der CDU, potentiell aber auch anderen Parteien, ab

      @inproceedings{reuter_informelle_2016,
      address = {Aachen, Germany},
      title = {Informelle {E}-{Partizipation} in {Parteien}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5021/Reuter_Heger_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterHeger_InformelleEPartizipationinParteien_MuC.pdf https://dl.gi.de/bitstream/handle/20.500.12116/182/bitstream_8804.pdf},
      doi = {http://dx.doi.org/10.18420/muc2016-mci-0215},
      abstract = {Politische Partizipation im Internet hat zunehmenden Einfluss auf reale politische Willensbildungsprozesse. Parteien, die ein Kernelement des politischen Systems in Deutschland bilden, stehen vor einer wichtigen Gestaltungsaufgabe, wenn sie den Strukturwandel der politischen Kommunikation erfolgreich bewältigen möchten. Ziel unseres Beitrags ist es, Erkenntnisse für diese Gestaltungsaufgabe zu liefern. Dafür wurden 91 Vorschläge von CDU-Mitgliedern ausgewertet und ergänzende Interviews geführt, um Praktiken der (E-)Partizipation sowie ihre Defizite und Bedingungen zu identifizieren. Aus den Ergebnissen leiten wir die Notwendigkeit von insbesondere informellen E-Partizipations-und Vernetzungs-Technologien für den Einsatz in der CDU, potentiell aber auch anderen Parteien, ab},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Heger, Oliver},
      editor = {Prinz, W. and Borchers, J. and Jarke, M.},
      year = {2016},
      keywords = {CSCW, HCI, SMO, Kooperation},
      }


    • Ludwig, T., Kotthaus, C. & Pipek, V. (2016)Situated and Ubiquitous Crowdsourcing with Volunteers During Disasters

      New York, NY, USA, Publisher: ACM, Pages: 1441–1447 doi:10.1145/2968219.2968585
      [BibTeX]

      @inproceedings{ludwig_situated_2016,
      address = {New York, NY, USA},
      series = {{UbiComp} '16},
      title = {Situated and {Ubiquitous} {Crowdsourcing} with {Volunteers} {During} {Disasters}},
      isbn = {978-1-4503-4462-3},
      doi = {10.1145/2968219.2968585},
      booktitle = {Proceedings of the 2016 {ACM} {International} {Joint} {Conference} on {Pervasive} and {Ubiquitous} {Computing}: {Adjunct}},
      publisher = {ACM},
      author = {Ludwig, Thomas and Kotthaus, Christoph and Pipek, Volkmar},
      year = {2016},
      keywords = {crisis management, CSCW, PRAXLABS, KOKOS, situated crowdsourcing, ubiquitous crowdsourcing, volunteers},
      pages = {1441--1447},
      }


    • Hansson, K., Aitamurto, T., Ludwig, T. & Muller, M. (2016)Editorial for the workshop “Toward a Typology of Participation in Crowd Work”

      IN Ludwig, T., Hansson, K., Muller, M. & Aitamurto, T. (Eds.)., Pages: Vol. 13, Iss. 1, pp. 5–6
      [BibTeX] [Download PDF]

      @inproceedings{hansson_editorial_2016,
      title = {Editorial for the workshop “{Toward} a {Typology} of {Participation} in {Crowd} {Work}”},
      url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss1/IRSI_Vol13-Iss1_2016_Summary.pdf},
      booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI}), {Proceedings} of the {CSCW} 2016 – {Workshop}: {Toward} a {Typology} of {Participation} in {Crowdwork}},
      author = {Hansson, Karin and Aitamurto, Tanja and Ludwig, Thomas and Muller, Michael},
      editor = {Ludwig, Thomas and Hansson, Karin and Muller, Michael and Aitamurto, Tanja},
      year = {2016},
      keywords = {CSCW},
      pages = {Vol. 13, Iss. 1, pp. 5--6},
      }


    • Stickel, O. & Pipek, V. (2016)Infrastructuring & Digital Fabrication

      Klagenfurt
      [BibTeX]

      @inproceedings{stickel_infrastructuring_2016,
      address = {Klagenfurt},
      title = {Infrastructuring \& {Digital} {Fabrication}},
      booktitle = {{INFORMATIK} 2016},
      author = {Stickel, Oliver and Pipek, Volkmar},
      year = {2016},
      keywords = {CSCW, FabLab},
      }


    • Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2016)Das Zuhause smart machen – Erfahrungen aus Nutzersicht

      , Publisher: accepted, Pages: 1–10
      [BibTeX] [Download PDF]

      @inproceedings{jakobi_zuhause_2016,
      title = {Das {Zuhause} smart machen – {Erfahrungen} aus {Nutzersicht}},
      url = {https://www.researchgate.net/profile/Corinna_Ogonowski/publication/307935722_Das_Zuhause_smart_machen_Erfahrungen_aus_Nutzersicht/links/57d2933508ae5f03b48caac4.pdf},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {accepted},
      author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
      year = {2016},
      keywords = {PRAXLABS, SMARTLIVE, DBL, Smart Live},
      pages = {1--10},
      }


    • Hansson, K., Aitamurto, T., Ludwig, T. & Gupta, N. (2016)From alienation to relation: Modes of production in crowd work

      IN Ludwig, T., Hansson, K., Muller, M., Aitamurto, T. & Gupta, N. (Eds.)., Pages: Vol. 13, Iss. 1
      [BibTeX] [Download PDF]

      @inproceedings{hansson_alienation_2016,
      title = {From alienation to relation: {Modes} of production in crowd work},
      url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss1/IRSI_Vol13-Iss1_2016_Hansson_Aitamurto_Ludwig_Muller.pdf},
      booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI}), {Proceedings} of the {CSCW} 2016 – {Workshop}: {Toward} a {Typology} of {Participation} in {Crowdwork}},
      author = {Hansson, Karin and Aitamurto, Tanja and Ludwig, Thomas and Gupta, Neha},
      editor = {Ludwig, Thomas and Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Gupta, Neha},
      year = {2016},
      keywords = {CSCW},
      pages = {Vol. 13, Iss. 1},
      }


    • Reuter, C. & Hupertz, J. (2016)Sozial auch ohne Netz – Soziale Medien bei Infrastrukturproblemen

      IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:http://dx.doi.org/10.18420/muc2016-ws01-0004
      [BibTeX] [Abstract] [Download PDF]

      Menschen tauschen sich aus und gerade in schwierigen Situationen ist Kommunikation sehr wichtig. In Katastrophenlagen, wie schweren Unwettern, sind jedoch teilweise zentrale Kommunikationsinfrastrukturen betroffen durch der durch Kommunikationsmedien unterstützte Informationsaustausch naturgemäß schwerer möglich als in Zeiten ohne solche Ausfälle. In jenen Fällen ist Kreativität erforderlich. Den Ansatz des Infrastructuring, d.h. der Re-Konzeptualisierung der eigenen Arbeit im Kontext bestehender und potentieller Werkzeuge, aufgreifend werden in diesem Artikel Kommunikationsmöglichkeiten in solchen Fällen untersucht. Basierend auf der Analyse der Verfügbarkeit von Kommunikationsinfrastrukturen wird betrachtet, welche Ansätze zur Kommunikation basierend auf alternativen und dezentralen Infrastrukturen wie MANETs, Wi-Fi und Bluetooth existieren und mithilfe von Smartphones nutzbar gemacht werden können.

      @inproceedings{reuter_sozial_2016,
      address = {Aachen, Germany},
      title = {Sozial auch ohne {Netz} – {Soziale} {Medien} bei {Infrastrukturproblemen}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5090/Reuter_Hupertz_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterHupertz_SozialauchohneNetz_MuC.pdf},
      doi = {http://dx.doi.org/10.18420/muc2016-ws01-0004},
      abstract = {Menschen tauschen sich aus und gerade in schwierigen Situationen ist Kommunikation sehr wichtig. In Katastrophenlagen, wie schweren Unwettern, sind jedoch teilweise zentrale Kommunikationsinfrastrukturen betroffen durch der durch Kommunikationsmedien unterstützte Informationsaustausch naturgemäß schwerer möglich als in Zeiten ohne solche Ausfälle. In jenen Fällen ist Kreativität erforderlich. Den Ansatz des Infrastructuring, d.h. der Re-Konzeptualisierung der eigenen Arbeit im Kontext bestehender und potentieller Werkzeuge, aufgreifend werden in diesem Artikel Kommunikationsmöglichkeiten in solchen Fällen untersucht. Basierend auf der Analyse der Verfügbarkeit von Kommunikationsinfrastrukturen wird betrachtet, welche Ansätze zur Kommunikation basierend auf alternativen und dezentralen Infrastrukturen wie MANETs, Wi-Fi und Bluetooth existieren und mithilfe von Smartphones nutzbar gemacht werden können.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Hupertz, Julian},
      editor = {Weyers, B. and Dittmar, A.},
      year = {2016},
      keywords = {CSCW, HCI, EmerGent, SMO, Infrastruktur, KOKOS, RSF},
      }


    • Reuter, C. & Kaufhold, M. (2016)Warum Katastrophenschutzbehörden soziale Medien nicht nutzen wollen

      IN Prinz, W., Borchers, J. & Jarke, M. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-mci-0205
      [BibTeX] [Abstract] [Download PDF]

      In Deutschland wurde die Umfassende Nutzung sozialer Medien in Krisenlagen erstmalig während des mitteleuropäischen Hochwassers 2013 öffentlich wahrgenommen (Kaufhold & Reuter, 2014). Twitter, Facebook, Google Maps und weitere Plattformen dienten der Informationsverbreitung Koordination freiwilliger Helfer. Solche Informationen sind potentiell auch für Behörden und Organisationen mit Sicherheitsaufgaben (BOS) von Relevanz, jedoch existieren ebenfalls Gefahren. Da es sich um einen sicherheitskritischen Kontext handelt, ist die Berücksichtigung kritischer Stimmen von besonderer Relevanz. Dieser Artikel möchte sich folglich mit den Gründen deren Nichtnutzung in Katstrophenlagen beschäftigen. Hierfür wird zuerst der Stand der Forschung analysiert, um anschließend die Ergebnisse einer explorativen empirischen Studie vorzustellen.

      @inproceedings{reuter_warum_2016,
      address = {Aachen, Germany},
      title = {Warum {Katastrophenschutzbehörden} soziale {Medien} nicht nutzen wollen},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5014/Reuter_Kaufhold_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterKaufhold_WarumKatastrophenschutzbehoerdenkeinesozialeMedien_MuC.pdf https://dl.gi.de/bitstream/handle/20.500.12116/},
      doi = {10.18420/muc2016-mci-0205},
      abstract = {In Deutschland wurde die Umfassende Nutzung sozialer Medien in Krisenlagen erstmalig während des mitteleuropäischen Hochwassers 2013 öffentlich wahrgenommen (Kaufhold \& Reuter, 2014). Twitter, Facebook, Google Maps und weitere Plattformen dienten der Informationsverbreitung Koordination freiwilliger Helfer. Solche Informationen sind potentiell auch für Behörden und Organisationen mit Sicherheitsaufgaben (BOS) von Relevanz, jedoch existieren ebenfalls Gefahren. Da es sich um einen sicherheitskritischen Kontext handelt, ist die Berücksichtigung kritischer Stimmen von besonderer Relevanz. Dieser Artikel möchte sich folglich mit den Gründen deren Nichtnutzung in Katstrophenlagen beschäftigen. Hierfür wird zuerst der Stand der Forschung analysiert, um anschließend die Ergebnisse einer explorativen empirischen Studie vorzustellen.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Gesellschaft für Informatik e.V.},
      author = {Reuter, Christian and Kaufhold, Marc-André},
      editor = {Prinz, W. and Borchers, J. and Jarke, M.},
      year = {2016},
      keywords = {CSCW, EmerGent, SMO},
      }


    • Stickel, O. & Pipek, V. (2016)Infrastructuring & Digital Fabrication

      Klagenfurt
      [BibTeX]

      @inproceedings{stickel_infrastructuring_2016-1,
      address = {Klagenfurt},
      title = {Infrastructuring \& {Digital} {Fabrication}},
      booktitle = {{INFORMATIK} 2016},
      author = {Stickel, Oliver and Pipek, Volkmar},
      year = {2016},
      keywords = {CSCW, FabLab},
      }

    2015


    • Yerousis, G., Aal, K., von Rekowski, T., Randall, D., Rohde, M. & Wulf, V. (2015)Computer-Enabled Project Spaces: Connecting with Palestinian Refugees across Camp Boundaries

      New York, New York, USA, Publisher: ACM Press, Pages: 3749–3758 doi:10.1145/2702123.2702283
      [BibTeX] [Abstract] [Download PDF]

      Come_IN computer clubs are an established approach to support inter-cultural and inter-generational learning in German neighborhoods. We explore the adaptation of the come_IN concept to the Palestinian context as a means to bridge the social and economic divide that has plagued West Bank society for a period of more than six decades. Social exclusion, political conflicts and prolonged military occupation have kept the refugee camps in a perpetual state of marginalization. In this paper we report on our work in Al Amari – a Palestinian refugee camp adjacent to the city of Ramallah. We examine how the computer club enables the emergence of social ties among residents of the camp and university students acting as tutors. Even though the ties are small-scale and informal, they have the potential to generate new and wider opportunities for exchange that may eventually support more social integration between the camp’s marginalized population and the wider Palestinian population.

      @inproceedings{yerousis_computer-enabled_2015,
      address = {New York, New York, USA},
      title = {Computer-{Enabled} {Project} {Spaces}: {Connecting} with {Palestinian} {Refugees} across {Camp} {Boundaries}},
      volume = {1},
      isbn = {978-1-4503-3145-6},
      url = {http://dl.acm.org/citation.cfm?id=2702123.2702283 http://dx.doi.org/10.1145/2702123.2702283},
      doi = {10.1145/2702123.2702283},
      abstract = {Come\_IN computer clubs are an established approach to support inter-cultural and inter-generational learning in German neighborhoods. We explore the adaptation of the come\_IN concept to the Palestinian context as a means to bridge the social and economic divide that has plagued West Bank society for a period of more than six decades. Social exclusion, political conflicts and prolonged military occupation have kept the refugee camps in a perpetual state of marginalization. In this paper we report on our work in Al Amari – a Palestinian refugee camp adjacent to the city of Ramallah. We examine how the computer club enables the emergence of social ties among residents of the camp and university students acting as tutors. Even though the ties are small-scale and informal, they have the potential to generate new and wider opportunities for exchange that may eventually support more social integration between the camp's marginalized population and the wider Palestinian population.},
      booktitle = {Proceedings of the {ACM} {Conference} on {Human} {Factors} in {Computing} {Systems} - {CHI} '15},
      publisher = {ACM Press},
      author = {Yerousis, George and Aal, Konstantin and von Rekowski, Thomas and Randall, David and Rohde, Markus and Wulf, Volker},
      month = apr,
      year = {2015},
      keywords = {PRAXLABS, yallah, A-Paper, computer club, communities, integration, learning, empowerment},
      pages = {3749--3758},
      }


    • Reuter, C., Ludwig, T., Kaufhold, M. & Pipek, V. (2015)XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters

      Seoul, Korea, Publisher: ACM Press, Pages: 4093–4102 doi:10.1145/2702123.2702171
      [BibTeX] [Abstract] [Download PDF]

      Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with “digital volunteers” such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application “XHELP”, which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.

      @inproceedings{reuter_xhelp_2015,
      address = {Seoul, Korea},
      title = {{XHELP}: {Design} of a {Cross}-{Platform} {Social}-{Media} {Application} to {Support} {Volunteer} {Moderators} in {Disasters}},
      url = {http://www.peasec.de/paper/2015/2015_ReuterLudwigKaufholdPipek_XHELP_CHI.pdf https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigkaufholdpipek_xhelp_chi.pdf https://www.youtube.com/watch?v=UJjonJRa3Lg http://dl.acm.org/citation.cfm?id=2702171},
      doi = {10.1145/2702123.2702171},
      abstract = {Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with "digital volunteers" such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application "XHELP", which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      publisher = {ACM Press},
      author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Pipek, Volkmar},
      year = {2015},
      keywords = {CSCW, HCI, A-Paper, EmerGent, Selected, SMO, Kooperation},
      pages = {4093--4102},
      }


    • (2015)Proceedings of the 7th International Conference on Communities and Technologies, Limerick, Ireland, June 27-30, 2015

      IN Avram, G., de Cindio, F. & Pipek, V. (Eds.)., Publisher: ACM
      [BibTeX] [Download PDF]

      @inproceedings{avram_proceedings_2015,
      title = {Proceedings of the 7th {International} {Conference} on {Communities} and {Technologies}, {Limerick}, {Ireland}, {June} 27-30, 2015},
      isbn = {978-1-4503-3460-0},
      url = {http://dl.acm.org/citation.cfm?id=2768545},
      publisher = {ACM},
      editor = {Avram, Gabriela and de Cindio, Fiorella and Pipek, Volkmar},
      year = {2015},
      keywords = {CSCW},
      }


    • Ludwig, T. & Winter, S. (2015)Kichen, Clubs und Co. – Soziale Netzwerke für den Bevölkerungsschutz

      Berlin
      [BibTeX]

      @inproceedings{ludwig_kichen_2015,
      address = {Berlin},
      title = {Kichen, {Clubs} und {Co}. - {Soziale} {Netzwerke} für den {Bevölkerungsschutz}},
      booktitle = {Kurz-{Dokumentation} 15. {Forum} {Katastrophenvorsorge}},
      author = {Ludwig, Thomas and Winter, Stephan},
      year = {2015},
      keywords = {CSCW, PRAXLABS, KOKOS},
      }


    • Weibert, A. (2015)When Ideas Learn How to Fly: Crossing Cultural Boundaries with Geocaching Project Work

      [BibTeX]

      @inproceedings{weibert_when_2015,
      title = {When {Ideas} {Learn} {How} to {Fly}: {Crossing} {Cultural} {Boundaries} with {Geocaching} {Project} {Work}},
      booktitle = {Lightning {Talk} at re:publica 2015},
      author = {Weibert, Anne},
      year = {2015},
      keywords = {Come\_In},
      }


    • Gockel, B., Sackmann, T. & Müller, C. (2015)Kommunikation von Verbundenheit mittels Smartwatch

      Stuttgart, Germany, Publisher: Oldenbourg Wissenschaftsverlag, Pages: 331–334
      [BibTeX] [Download PDF]

      @inproceedings{gockel_kommunikation_2015,
      address = {Stuttgart, Germany},
      title = {Kommunikation von {Verbundenheit} mittels {Smartwatch}},
      url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/311b2a36aa438f65f82106c66b4124198b64.pdf},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg Wissenschaftsverlag},
      author = {Gockel, Bianca and Sackmann, Timo and Müller, Claudia},
      year = {2015},
      keywords = {italg},
      pages = {331--334},
      }


    • Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Proceedings des Workshops “Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen”

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 99–140
      [BibTeX] [Abstract] [Download PDF]

      Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.

      @inproceedings{reuter_proceedings_2015,
      address = {München, Germany},
      title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}"},
      url = {http://www.wineme.uni-siegen.de/paper/2015/2015_proc-kritischemci_muc.pdf https://www.wineme.uni-siegen.de/paper/2014/2014_proc-mci-in-krisen_muc.pdf},
      abstract = {Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes},
      editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht},
      year = {2015},
      keywords = {CSCW, HCI, EmerGent, SMO},
      pages = {99--140},
      }


    • Dax, J., Ludwig, T., Stickel, O. & Scholl, S. (2015)Die richtige Frage zur richtigen Zeit: Ereignisbedingte Fragebogen-Studien mittels und über Smartphone-Apps

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 713–720
      [BibTeX] [Download PDF]

      @inproceedings{dax_richtige_2015,
      title = {Die richtige {Frage} zur richtigen {Zeit}: {Ereignisbedingte} {Fragebogen}-{Studien} mittels und über {Smartphone}-{Apps}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/4776/Dax_etal_2015.pdf?sequence=1},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {De Gruyter Oldenbourg},
      author = {Dax, Julian and Ludwig, Thomas and Stickel, Oliver and Scholl, Simon},
      editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht},
      year = {2015},
      keywords = {CSCW, CUBES},
      pages = {713--720},
      }


    • Ludwig, T., Reuter, C., Heukäufer, R. & Pipek, V. (2015)CoTable : Collaborative Social Media Analysis with Multi-Touch Tables

      IN Palen, L., Büscher, M., Comes, T. & Hughes, A. L. (Eds.). Kristiansand, Norway, Publisher: ISCRAM
      [BibTeX] [Abstract] [Download PDF]

      To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables

      @inproceedings{ludwig_cotable_2015,
      address = {Kristiansand, Norway},
      title = {{CoTable} : {Collaborative} {Social} {Media} {Analysis} with {Multi}-{Touch} {Tables}},
      isbn = {978-82-7117-788-1},
      url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterheukaeuferpipek_cotable_iscram.pdf},
      abstract = {To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Ludwig, Thomas and Reuter, Christian and Heukäufer, Ralf and Pipek, Volkmar},
      editor = {Palen, Leysia and Büscher, Monika and Comes, Tina and Hughes, Amanda L.},
      year = {2015},
      keywords = {cscw, CSCW, HCI, PRAXLABS, EmerGent, SMO, social media, Kooperation, collaboration, coverimage, multi-touch tables},
      }


    • Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Editorial: Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen

      IN Schmidt, A., Weisbecke, A. & Burmester, M. (Eds.)., Publisher: Oldenbourg Verlag, Pages: 3–9
      [BibTeX] [Abstract] [Download PDF]

      Mensch-Maschine-Interaktion in sicherheitskritischen Systemen ist ein für die Informatik und die jeweiligen Anwendungsdomänen in der Bedeutung weiter zunehmendes Thema. Dieser Workshop der GI-Fachgruppe „Mensch-Maschine-Interaktion in sicherheitskritischen Systemen“ innerhalb des Fach-bereichs Mensch-Computer-Interaktion soll aktuelle Entwicklungen und Fragestellungen offenlegen und neue Impulse für das Forschungsgebiet geben.

      @inproceedings{reuter_editorial_2015,
      title = {Editorial: {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}},
      url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuteretal_editorial-kritischehci_muc.pdf},
      abstract = {Mensch-Maschine-Interaktion in sicherheitskritischen Systemen ist ein für die Informatik und die jeweiligen Anwendungsdomänen in der Bedeutung weiter zunehmendes Thema. Dieser Workshop der GI-Fachgruppe „Mensch-Maschine-Interaktion in sicherheitskritischen Systemen“ innerhalb des Fach-bereichs Mensch-Computer-Interaktion soll aktuelle Entwicklungen und Fragestellungen offenlegen und neue Impulse für das Forschungsgebiet geben.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg Verlag},
      author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes},
      editor = {Schmidt, Albrecht and Weisbecke, Anette and Burmester, Michael},
      year = {2015},
      keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO},
      pages = {3--9},
      }


    • Korn, M. & Voida, A. (2015)Creating Friction: Infrastructuring Civic Engagement in Everyday Life

      , Publisher: Aarhus University Press, Pages: 145–156 doi:10.7146/aahcc.v1i1.21198
      [BibTeX] [Download PDF]

      @inproceedings{korn_creating_2015,
      series = {{AA} '15},
      title = {Creating {Friction}: {Infrastructuring} {Civic} {Engagement} in {Everyday} {Life}},
      url = {http://dx.doi.org/10.7146/aahcc.v1i1.21198},
      doi = {10.7146/aahcc.v1i1.21198},
      booktitle = {Proceedings of {The} {Fifth} {Decennial} {Aarhus} {Conference} on {Critical} {Alternatives}},
      publisher = {Aarhus University Press},
      author = {Korn, Matthias and Voida, Amy},
      year = {2015},
      keywords = {CSCW, friction, infrastructuring, civic engagement, everyday life},
      pages = {145--156},
      }


    • Ludwig, T. & Pipek, V. (2015)Sociable Technologies for Supporting End-Users in Handling 3D Printers.

      , Pages: 33–38
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_sociable_2015,
      title = {Sociable {Technologies} for {Supporting} {End}-{Users} in {Handling} {3D} {Printers}.},
      url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2015Vol12Iss2/IRSI_Vol12-Iss2_2015_Ludwig_Pipek_Sociable_Technologies_for_Supporting_End-Users_in_Handling_3D_Printer_01.pdf},
      booktitle = {International {Reports} on {Socio}-{Informatics}, {Vol}. 12 {Iss}. 2, {Proceedings} of the {CHI} 2015 - {Workshop} on {End} {User} {Development} in the {Internet} of {Things} {Era}},
      author = {Ludwig, Thomas and Pipek, Volkmar},
      year = {2015},
      keywords = {CSCW, PRAXLABS},
      pages = {33--38},
      }


    • Reuter, C., Ludwig, T., Ritzkatis, M. & Pipek, V. (2015)Social-QAS: Tailorable Quality Assessment Service for Social Media Content

      , Pages: 156–170 doi:10.1007/978-3-319-18425-8_11
      [BibTeX] [Abstract] [Download PDF]

      More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.

      @inproceedings{reuter_social-qas_2015,
      title = {Social-{QAS}: {Tailorable} {Quality} {Assessment} {Service} for {Social} {Media} {Content}},
      url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigritzkatispipek_qualityassessmentservice_iseud.pdf http://www.springer.com/us/book/9783319184241 https://link.springer.com/chapter/10.1007%2F978-3-319-18425-8_11},
      doi = {10.1007/978-3-319-18425-8_11},
      abstract = {More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.},
      booktitle = {Proceedings of the {International} {Symposium} on {End}-{User} {Development} ({IS}-{EUD}). {Lecture} {Notes} in {Computer} {Science}},
      author = {Reuter, Christian and Ludwig, Thomas and Ritzkatis, Michael and Pipek, Volkmar},
      year = {2015},
      keywords = {CSCW, EmerGent, SMO, CUBES},
      pages = {156--170},
      }


    • Tetteroo, D., Markopoulos, P., Valtolina, S., Paternò, F., Pipek, V. & Burnett, M. (2015)End-User Development in the Internet of Things Era

      IN Begole, B., Kim, J., Inkpen, K. & Woo, W. (Eds.)., Publisher: ACM, Pages: 2405–2408 doi:10.1145/2702613.2702643
      [BibTeX] [Download PDF]

      @inproceedings{tetteroo_end-user_2015,
      title = {End-{User} {Development} in the {Internet} of {Things} {Era}},
      isbn = {978-1-4503-3146-3},
      url = {http://doi.acm.org/10.1145/2702613.2702643},
      doi = {10.1145/2702613.2702643},
      booktitle = {Proceedings of the 33rd {Annual} {ACM} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}, {Seoul}, {CHI} 2015 {Extended} {Abstracts}, {Republic} of {Korea}, {April} 18 - 23, 2015},
      publisher = {ACM},
      author = {Tetteroo, Daniel and Markopoulos, Panos and Valtolina, Stefano and Paternò, Fabio and Pipek, Volkmar and Burnett, Margaret},
      editor = {Begole, Bo and Kim, Jinwoo and Inkpen, Kori and Woo, Woontack},
      year = {2015},
      keywords = {CSCW, PRAXLABS},
      pages = {2405--2408},
      }


    • Müller, C., Schnittert, J., Walczuch, M., Alaoui, M., Lewkowicz, M., Wan, L. & Wulf, V. (2015)Impact Factors on Social TV Research in Real Elderly Persons’ Households

      Stuttgart, Publisher: Oldenbourg Wissenschaftsverlag, Pages: 213–222
      [BibTeX]

      @inproceedings{muller_impact_2015,
      address = {Stuttgart},
      title = {Impact {Factors} on {Social} {TV} {Research} in {Real} {Elderly} {Persons}' {Households}},
      isbn = {978-3-11-044392-9},
      booktitle = {Proceedings of {Mensch} und {Computer} 2015},
      publisher = {Oldenbourg Wissenschaftsverlag},
      author = {Müller, Claudia and Schnittert, Johanna and Walczuch, Magdalena and Alaoui, Malek and Lewkowicz, Myriam and Wan, Lin and Wulf, Volker},
      year = {2015},
      keywords = {PRAXLABS, italg},
      pages = {213--222},
      }


    • Ludwig, T. (2015)Incentives Mechanisms for Participatory Sensing within Research Context

      Oslo
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_incentives_2015,
      address = {Oslo},
      title = {Incentives {Mechanisms} for {Participatory} {Sensing} within {Research} {Context}},
      url = {http://www.tholud.de/wp-content/uploads/2015/12/ECSCW15-Incentives-Mechanisms-for-Participatory-Sensing-within-Research-Context.pdf},
      booktitle = {Adjunct {Proceedings} of the {European} {Conference} on {Computer}-{Supported} {Collaborative} {Work} ({ECSCW})},
      author = {Ludwig, Thomas},
      year = {2015},
      keywords = {CSCW},
      }


    • Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Proceedings des Workshops “Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen”

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.)., Publisher: Oldenbourg-Verlag
      [BibTeX] [Download PDF]

      @inproceedings{reuter_proceedings_2015-1,
      title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}"},
      url = {http://www.wineme.uni-siegen.de/paper/2015/2015_proc-kritischemci_muc.pdf},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes},
      editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht},
      year = {2015},
      }


    • Aal, K., von Rekowski, T., Yerousis, G., Wulf, V. & Weibert, A. (2015)Bridging (Gender-Related) Barriers: A Comparative Study of Intercultural Computer Clubs

      New York, NY, USA, Publisher: ACM, Pages: 17–23 doi:10.1145/2807565.2807708
      [BibTeX] [Download PDF]

      @inproceedings{aal_bridging_2015,
      address = {New York, NY, USA},
      series = {{GenderIT} '15},
      title = {Bridging ({Gender}-{Related}) {Barriers}: {A} {Comparative} {Study} of {Intercultural} {Computer} {Clubs}},
      isbn = {978-1-4503-3596-6},
      url = {http://doi.acm.org/10.1145/2807565.2807708},
      doi = {10.1145/2807565.2807708},
      booktitle = {Proceedings of the {Third} {Conference} on {GenderIT}},
      publisher = {ACM},
      author = {Aal, Konstantin and von Rekowski, Thomas and Yerousis, George and Wulf, Volker and Weibert, Anne},
      year = {2015},
      keywords = {yallah, Come\_In, Collaboration, Gender, Barriers, Children, Computer Clubs, Learning, Refugee Camp},
      pages = {17--23},
      }


    • Kaufhold, M. & Reuter, C. (2015)Konzept und Evaluation einer Facebook-Applikation zur crossmedialen Selbstorganisation freiwilliger Helfer

      Osnabrück, Germany, Publisher: AIS
      [BibTeX] [Abstract] [Download PDF]

      Das mitteleuropäische Hochwasser 2013 sorgte für große Schäden in weiten Teilen Deutschlands. Währenddessen und in der anschließenden Wiederherstellungsphase koordinierten betroffene und nicht betroffene Bürger ihre Hilfsaktivitäten nicht nur vor Ort, sondern auch in sozialen Medien wie Twitter, Facebook und mit Tools wie Google Maps. Basierend auf einer Vorstudie zu den Aktivitäten in Twitter und Facebook sowie Interviews mit „Digital Volunteers“ (hier: Gründer und Moderatoren von Facebook-Gruppen zum Hochwasser) stellt dieser Beitrag eine als Facebook-App realisierte crossmediale Applikation zur gruppen- und plattformübergreifenden Informationsbeschaffung und -Veröffentlichung vor, die der (Selbst-)Koordination ungebundener Helfer dienen soll. Diese wurde mit 20 Nutzern qualitativ evaluiert und zeigt Implikationen für die technische Unterstützung der Partizipation Freiwilliger in Katastrophenlagen auf.

      @inproceedings{kaufhold_konzept_2015,
      address = {Osnabrück, Germany},
      title = {Konzept und {Evaluation} einer {Facebook}-{Applikation} zur crossmedialen {Selbstorganisation} freiwilliger {Helfer}},
      url = {http://www.wi2015.uni-osnabrueck.de/Files/WI2015-D-14-911.pdf},
      abstract = {Das mitteleuropäische Hochwasser 2013 sorgte für große Schäden in weiten Teilen Deutschlands. Währenddessen und in der anschließenden Wiederherstellungsphase koordinierten betroffene und nicht betroffene Bürger ihre Hilfsaktivitäten nicht nur vor Ort, sondern auch in sozialen Medien wie Twitter, Facebook und mit Tools wie Google Maps. Basierend auf einer Vorstudie zu den Aktivitäten in Twitter und Facebook sowie Interviews mit „Digital Volunteers“ (hier: Gründer und Moderatoren von Facebook-Gruppen zum Hochwasser) stellt dieser Beitrag eine als Facebook-App realisierte crossmediale Applikation zur gruppen- und plattformübergreifenden Informationsbeschaffung und -Veröffentlichung vor, die der (Selbst-)Koordination ungebundener Helfer dienen soll. Diese wurde mit 20 Nutzern qualitativ evaluiert und zeigt Implikationen für die technische Unterstützung der Partizipation Freiwilliger in Katastrophenlagen auf.},
      booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}},
      publisher = {AIS},
      author = {Kaufhold, Marc-André and Reuter, Christian},
      year = {2015},
      keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, SMO, Kooperation},
      }


    • Voida, A., Yao, Z. & Korn, M. (2015)(Infra)Structures of Volunteering

      New York, NY, USA, Publisher: ACM, Pages: 1704–1716 doi:10.1145/2675133.2675153
      [BibTeX] [Download PDF]

      @inproceedings{voida_infrastructures_2015,
      address = {New York, NY, USA},
      series = {{CSCW} '15},
      title = {({Infra}){Structures} of {Volunteering}},
      isbn = {978-1-4503-2922-4},
      url = {http://doi.acm.org/10.1145/2675133.2675153},
      doi = {10.1145/2675133.2675153},
      booktitle = {Proceedings of the 18th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} \& {Social} {Computing}},
      publisher = {ACM},
      author = {Voida, Amy and Yao, Zheng and Korn, Matthias},
      year = {2015},
      keywords = {CSCW, infrastructure, volunteering},
      pages = {1704--1716},
      }


    • Ogonowski, C., Jakobi, T., Stevens, G. & Meurer, J. (2015)Living Lab As A Service: Das Living Lab als Dienstleistungsbaukasten zur Nutzer-zentrierten Entwicklung und Evaluation innovativer Smart Home Lösungen

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). Stuttgart, Publisher: Oldenbourg Wissensverlag, Pages: 701–711
      [BibTeX] [Download PDF]

      @inproceedings{ogonowski_living_2015,
      address = {Stuttgart},
      title = {Living {Lab} {As} {A} {Service}: {Das} {Living} {Lab} als {Dienstleistungsbaukasten} zur {Nutzer}-zentrierten {Entwicklung} und {Evaluation} innovativer {Smart} {Home} {Lösungen}},
      url = {http://www.degruyter.com/dg/viewbooktoc.chapterlist.resultlinks.fullcontentlink:pdfeventlink/$002fbooks$002f9783110443905$002f9783110443905-094$002f9783110443905-094.pdf?t:ac=product/462127},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg Wissensverlag},
      author = {Ogonowski, Corinna and Jakobi, Timo and Stevens, Gunnar and Meurer, Johanna},
      editor = {Weisbecker, A and Burmester, M and Schmidt, A},
      year = {2015},
      keywords = {PRAXLABS, SMARTLIVE, DBL, LivingLabEnergy},
      pages = {701--711},
      }


    • Reuter, C. (2015)Betriebliches Kontinuitätsmanagement in kleinen und mittleren Unternehmen – Smart Services für die Industrie 4.0

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). Stuttgart, Publisher: Oldenbourg Wissensverlag, Pages: 37–44
      [BibTeX] [Abstract] [Download PDF]

      Betriebliches Kontinuitätsmanagement (Business Continuity Management, kurz: BCM) ist im Sinne des betrieblichen Notfallmanagements integraler Bestandteil ziviler Sicherheit. BCM ist laut ISO 22301 (2014) ein ganzheitlicher Managementprozess, der potenzielle Bedrohungen für Organisationen und deren Auswirkungen auf Geschäftsabläufe ermittelt. Bei Betrachtung der aktuellen Studienlage liegt der Schluss nahe, dass die Anwendung von BCM in kleinen und mittleren Unternehmen (KMU) unterrepräsentiert ist und der Sicherheitslevel teilweise im nicht-wirtschaftlichen Bereich liegt. Dieser Beitrag stellt den Einsatz von BCM in KMU vor und diskutiert diesbezügliche Forschungsergebnisse. Hierauf aufbauend wird eine Matrix zu möglichen Auswirkungen vs. Umfang und Qualität des Notfallmanagements verschiedener Akteure dargestellt. Abschließend werden leichtgewichtige und einfach zu handhabende BCM-Sicherheitslösungen, in Form von Smart Services, als möglicher Lösungsansatz für die vermehrt von kontinuierlichem IT-Einsatz abhängigen Industrie 4.0 vorgestellt.

      @inproceedings{reuter_betriebliches_2015,
      address = {Stuttgart},
      title = {Betriebliches {Kontinuitätsmanagement} in kleinen und mittleren {Unternehmen} – {Smart} {Services} für die {Industrie} 4.0},
      url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuter_bcminkmu_smartservicesindustrie40_muc.pdf},
      abstract = {Betriebliches Kontinuitätsmanagement (Business Continuity Management, kurz: BCM) ist im Sinne des betrieblichen Notfallmanagements integraler Bestandteil ziviler Sicherheit. BCM ist laut ISO 22301 (2014) ein ganzheitlicher Managementprozess, der potenzielle Bedrohungen für Organisationen und deren Auswirkungen auf Geschäftsabläufe ermittelt. Bei Betrachtung der aktuellen Studienlage liegt der Schluss nahe, dass die Anwendung von BCM in kleinen und mittleren Unternehmen (KMU) unterrepräsentiert ist und der Sicherheitslevel teilweise im nicht-wirtschaftlichen Bereich liegt. Dieser Beitrag stellt den Einsatz von BCM in KMU vor und diskutiert diesbezügliche Forschungsergebnisse. Hierauf aufbauend wird eine Matrix zu möglichen Auswirkungen vs. Umfang und Qualität des Notfallmanagements verschiedener Akteure dargestellt. Abschließend werden leichtgewichtige und einfach zu handhabende BCM-Sicherheitslösungen, in Form von Smart Services, als möglicher Lösungsansatz für die vermehrt von kontinuierlichem IT-Einsatz abhängigen Industrie 4.0 vorgestellt.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg Wissensverlag},
      author = {Reuter, Christian},
      editor = {Weisbecker, A and Burmester, M and Schmidt, A},
      year = {2015},
      keywords = {CSCW, PRAXLABS, EmerGent, BCM, Infrastruktur, KOKOS},
      pages = {37--44},
      }


    • Moi, M., Friberg, T., Marterer, R., Reuter, C., Ludwig, T., Markham, D., Hewlett, M. & Muddiman, A. (2015)Strategy for Processing and Analyzing Social Media Data Streams in Emergencies

      Brest, France
      [BibTeX] [Abstract] [Download PDF]

      People are using social media to a greater extent, particularly in emergency situations. However, approaches for processing and analyzing the vast quantities of data produced currently lag far behind. In this paper we discuss important steps, and the associated challenges, for processing and analyzing social media in emergencies. In our research project EmerGent, a huge volume of low-quality messages will be continuously gathered from a variety of social media services such as Facebook or Twitter. Our aim is to design a software system that will process and analyze social media data, transforming the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. Therefore, suitable techniques are needed to extract and condense key information from raw social media data, allowing detection of relevant events and generation of alerts pertinent to emergency personnel.

      @inproceedings{moi_strategy_2015,
      address = {Brest, France},
      title = {Strategy for {Processing} and {Analyzing} {Social} {Media} {Data} {Streams} in {Emergencies}},
      url = {http://www.peasec.de/paper/2015/2015_Moietal_SocialMediaDataStreams_ICT-DM.pdf http://www.tholud.de/wp-content/uploads/2016/01/2015_Moietal_SocialMediaDataStreams_ICT-DM.pdf},
      abstract = {People are using social media to a greater extent, particularly in emergency situations. However, approaches for processing and analyzing the vast quantities of data produced currently lag far behind. In this paper we discuss important steps, and the associated challenges, for processing and analyzing social media in emergencies. In our research project EmerGent, a huge volume of low-quality messages will be continuously gathered from a variety of social media services such as Facebook or Twitter. Our aim is to design a software system that will process and analyze social media data, transforming the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. Therefore, suitable techniques are needed to extract and condense key information from raw social media data, allowing detection of relevant events and generation of alerts pertinent to emergency personnel.},
      booktitle = {Proceedings of the {International} {Conference} on {Information} and {Communication} {Technologies} for {Disaster} {Management} ({ICT}-{DM})},
      author = {Moi, Matthias and Friberg, Therese and Marterer, Robin and Reuter, Christian and Ludwig, Thomas and Markham, Deborah and Hewlett, Mike and Muddiman, Andrew},
      year = {2015},
      keywords = {CSCW, PRAXLABS, EmerGent, SMO},
      }


    • Rode, J. A., Weibert, A., Marshall, A., Aal, K., von Rekowski, T., El Mimouni, H. & Booker, J. (2015)From Computational Thinking to Computational Making

      New York, NY, USA, Publisher: ACM, Pages: 239–250 doi:10.1145/2750858.2804261
      [BibTeX] [Download PDF]

      @inproceedings{rode_computational_2015,
      address = {New York, NY, USA},
      series = {{UbiComp} '15},
      title = {From {Computational} {Thinking} to {Computational} {Making}},
      isbn = {978-1-4503-3574-4},
      url = {http://doi.acm.org/10.1145/2750858.2804261},
      doi = {10.1145/2750858.2804261},
      booktitle = {Proceedings of the 2015 {ACM} {International} {Joint} {Conference} on {Pervasive} and {Ubiquitous} {Computing}},
      publisher = {ACM},
      author = {Rode, Jennifer A and Weibert, Anne and Marshall, Andrea and Aal, Konstantin and von Rekowski, Thomas and El Mimouni, Houda and Booker, Jennifer},
      year = {2015},
      keywords = {Come\_In, computational making, computational thinking, maker culture},
      pages = {239--250},
      }


    • Ludwig, T., Kotthaus, C. & van Dongen, S. (2015)Ich bin da, wo kann ich helfen? Konzeption einer Public Display Anwendung zur Koordinierung ungebundener Einsatzhelfer

      Siegen
      [BibTeX]

      @inproceedings{ludwig_ich_2015,
      address = {Siegen},
      title = {Ich bin da, wo kann ich helfen? {Konzeption} einer {Public} {Display} {Anwendung} zur {Koordinierung} ungebundener {Einsatzhelfer}},
      booktitle = {{GI}/{ITG} {KuVS} {Fachgespräch} {Ortsbezogene} {Anwendungen} und {Dienste}},
      author = {Ludwig, Thomas and Kotthaus, Christoph and van Dongen, Sören},
      year = {2015},
      keywords = {CSCW, PRAXLABS, KOKOS},
      }


    • Stickel, O., Ogonowski, C., Jakobi, T., Stevens, G., Pipek, V. & Wulf, V. (2015)Praktiken der Nutzerintegration im Entwicklungsprozess von KMU

      IN Diefenbach, S., Henze, N. & Pielot, M. (Eds.). Stuttgart, Publisher: De Gruyter Oldenbourg, Pages: 103–112
      [BibTeX] [Download PDF]

      @inproceedings{stickel_praktiken_2015,
      address = {Stuttgart},
      title = {Praktiken der {Nutzerintegration} im {Entwicklungsprozess} von {KMU}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/4603 http://www.degruyter.com/dg/viewbooktoc.chapterlist.resultlinks.fullcontentlink:pdfeventlink/$002fbooks$002f9783110443929$002f9783110443929-012$002f9783110443929-012.pdf?t:ac=produ},
      booktitle = {Mensch \& {Computer}: {Tagungsband} ({Honorable} {Mention})},
      publisher = {De Gruyter Oldenbourg},
      author = {Stickel, Oliver and Ogonowski, Corinna and Jakobi, Timo and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
      editor = {Diefenbach, Sarah and Henze, Niels and Pielot, Martin},
      year = {2015},
      keywords = {CSCW, PRAXLABS, SMARTLIVE, DBL, CUBES},
      pages = {103--112},
      }


    • Stickel, O., Hornung, D., Aal, K., Rohde, M. & Wulf, V. (2015)3D Printing with Marginalized Children – An Exploration in a Palestinian Refugee Camp

      IN Boulus-Rødje, N., Ellingsen, G., Bratteteig, T., Aanestad, M. & Bjørn, P. (Eds.)., Publisher: Springer, Pages: 83–102 doi:10.1007/978-3-319-20499-4_5
      [BibTeX] [Download PDF]

      @inproceedings{stickel_3d_2015,
      title = {{3D} {Printing} with {Marginalized} {Children} - {An} {Exploration} in a {Palestinian} {Refugee} {Camp}},
      url = {http://dx.doi.org/10.1007/978-3-319-20499-4_5},
      doi = {10.1007/978-3-319-20499-4_5},
      booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}},
      publisher = {Springer},
      author = {Stickel, Oliver and Hornung, Dominik and Aal, Konstantin and Rohde, Markus and Wulf, Volker},
      editor = {Boulus-Rødje, Nina and Ellingsen, Gunnar and Bratteteig, Tone and Aanestad, Margunn and Bjørn, Pernille},
      year = {2015},
      keywords = {CSCW, FabLab, yallah, Come\_In},
      pages = {83--102},
      }


    • Reuter, C., Ludwig, T., Funke, T. & Pipek, V. (2015)SOMAP: Network Independent Social-Offline-Map-Mashup

      IN Palen, L., Büscher, M., Comes, T. & Hughes, A. L. (Eds.). Kristiansand, Norway, Publisher: ISCRAM
      [BibTeX] [Abstract] [Download PDF]

      Maps, showing the tactical or the administrative situation at any particular time, play a central role in disaster management. They can be realized as interactive map mashups. In addition to classical information (weather, water levels, energy network, forces), they can also be used to present a view on citizen-generated content, e.g. from social media. In this paper we offer insights into how mobile map mashups can assist citizens during infrastructure failures that often occur in large-scale emergencies. Based on a review of approaches and mobile applications from literature and especially from practice, we present SOMAP (social offline map), a mobile app we developed in Android. It offers offline map functionality in terms of (A) pro-active loading and storing of potentially needed maps of the respective area as well as (B) the possibility of exchanging information from social media using Bluetooth. The application was evaluated qualitatively, to gain insights into the potential of such applications.

      @inproceedings{reuter_somap_2015,
      address = {Kristiansand, Norway},
      title = {{SOMAP}: {Network} {Independent} {Social}-{Offline}-{Map}-{Mashup}},
      url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigfunkepipek_somap-socialofflinemap_iscram.pdf},
      abstract = {Maps, showing the tactical or the administrative situation at any particular time, play a central role in disaster management. They can be realized as interactive map mashups. In addition to classical information (weather, water levels, energy network, forces), they can also be used to present a view on citizen-generated content, e.g. from social media. In this paper we offer insights into how mobile map mashups can assist citizens during infrastructure failures that often occur in large-scale emergencies. Based on a review of approaches and mobile applications from literature and especially from practice, we present SOMAP (social offline map), a mobile app we developed in Android. It offers offline map functionality in terms of (A) pro-active loading and storing of potentially needed maps of the respective area as well as (B) the possibility of exchanging information from social media using Bluetooth. The application was evaluated qualitatively, to gain insights into the potential of such applications.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian and Ludwig, Thomas and Funke, Timo and Pipek, Volkmar},
      editor = {Palen, Leysia and Büscher, Monika and Comes, Tina and Hughes, Amanda Lee},
      year = {2015},
      keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO, Infrastruktur, Kooperation},
      }


    • Ludwig, T., Stickel, O., Boden, A., Pipek, V. & Wulf, V. (2015)Appropriating Digital Fabrication Technologies – A comparative study of two 3D Printing Communities

      Newport Beach, California
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_appropriating_2015,
      address = {Newport Beach, California},
      title = {Appropriating {Digital} {Fabrication} {Technologies} - {A} comparative study of two {3D} {Printing} {Communities}},
      url = {https://www.ideals.illinois.edu/bitstream/handle/2142/73674/67_ready.pdf},
      booktitle = {{iConference} 2015 {Proceedings}},
      author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar and Wulf, Volker},
      year = {2015},
      keywords = {CSCW, FabLab},
      }


    • Jakobi, T. & Stevens, G. (2015)Potentials of energy consumption measurements in office environments

      , Publisher: Atlantis Press, Pages: 345–352 doi:10.2991/ict4s-env-15.2015.39
      [BibTeX] [Download PDF]

      @inproceedings{jakobi_potentials_2015,
      title = {Potentials of energy consumption measurements in office environments},
      isbn = {978-94-6252-092-9},
      url = {http://www.atlantis-press.com/php/paper-details.php?id=25836183},
      doi = {10.2991/ict4s-env-15.2015.39},
      booktitle = {Proceeding of {ICT4S} '15},
      publisher = {Atlantis Press},
      author = {Jakobi, Timo and Stevens, Gunnar},
      year = {2015},
      keywords = {SMARTLIVE},
      pages = {345--352},
      }


    • Brandenburg, S., Burmester, M., Denzinger, J., Döbelt, S., Schmidt, R. & Stevens, G. (2015)Usability für die betriebliche Praxis Skalierung und Einsatz von UUX- Methoden in kleinen und mittleren Unternehmen

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). Stuttgart, Publisher: Oldenbourg Wissenschaftsverlag, Pages: 679–683
      [BibTeX]

      @inproceedings{brandenburg_usability_2015,
      address = {Stuttgart},
      title = {Usability für die betriebliche {Praxis} {Skalierung} und {Einsatz} von {UUX}- {Methoden} in kleinen und mittleren {Unternehmen}},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg Wissenschaftsverlag},
      author = {Brandenburg, Stefan and Burmester, Michael and Denzinger, Jochen and Döbelt, Susen and Schmidt, Ralf and Stevens, Gunnar},
      editor = {Weisbecker, A and Burmester, M and Schmidt, A},
      year = {2015},
      keywords = {PRAXLABS},
      pages = {679--683},
      }


    • Ludwig, T., Reuter, C., Siebigteroth, T. & Pipek, V. (2015)CrowdMonitor: Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies

      IN Begole, B., Jinwoo, K., Kor, I. & Woontack, W. (Eds.). New York, USA, Publisher: ACM Press, Pages: 4083–4092
      [BibTeX] [Abstract] [Download PDF]

      Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.

      @inproceedings{ludwig_crowdmonitor_2015,
      address = {New York, USA},
      title = {{CrowdMonitor}: {Mobile} {Crowd} {Sensing} for {Assessing} {Physical} and {Digital} {Activities} of {Citizens} during {Emergencies}},
      url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreutersiebigterothpipek_crowdmonitor_chi.pdf},
      abstract = {Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.},
      booktitle = {Proceedings of the {International} {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      publisher = {ACM Press},
      author = {Ludwig, Thomas and Reuter, Christian and Siebigteroth, Tim and Pipek, Volkmar},
      editor = {Begole, Bo and Jinwoo, Kim and Kor, Inkpeni and Woontack, Woo},
      year = {2015},
      keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, Kooperation},
      pages = {4083--4092},
      }


    • Ludwig, T., Hilbert, T. & Pipek, V. (2015)Collaborative Visualization for Supporting the Analysis of Mobile Device Data

      IN Boulus-Rødje, N., Ellingsen, G., Bratteteig, T., Aanestad, M. & Bjørn, P. (Eds.)., Publisher: Springer, Pages: 305–316 doi:10.1007/978-3-319-20499-4_17
      [BibTeX] [Abstract] [Download PDF]

      Visualizations are mainly used for providing easy access to complex information and data. Within this paper we focus on how visualization itself can serve as a collaborative aspect within distributed and asynchronous team work. In doing so, we try to uncover challenges to support a team of researchers in understanding and analyzing mobile data by collaborative visualization. Based on a review of recent literature, two workshops with participants from the academic field were conducted, which revealed use cases and major design challenges for a collaborative visualization approach. With our user-centered study, we introduce design implications for collaborative visualizations that focus on research questions instead on single visualizations, embed multiple visualizations into a discussion thread, highlight relations between research artefacts as well as include external parties in collaborative visualizations.

      @inproceedings{ludwig_collaborative_2015,
      title = {Collaborative {Visualization} for {Supporting} the {Analysis} of {Mobile} {Device} {Data}},
      isbn = {978-3-319-20498-7},
      url = {http://dx.doi.org/10.1007/978-3-319-20499-4_17 http://www.ecscw.org/2015/chp:10.1007/978-3-319-20499-4_17.pdf},
      doi = {10.1007/978-3-319-20499-4_17},
      abstract = {Visualizations are mainly used for providing easy access to complex information and data. Within this paper we focus on how visualization itself can serve as a collaborative aspect within distributed and asynchronous team work. In doing so, we try to uncover challenges to support a team of researchers in understanding and analyzing mobile data by collaborative visualization. Based on a review of recent literature, two workshops with participants from the academic field were conducted, which revealed use cases and major design challenges for a collaborative visualization approach. With our user-centered study, we introduce design implications for collaborative visualizations that focus on research questions instead on single visualizations, embed multiple visualizations into a discussion thread, highlight relations between research artefacts as well as include external parties in collaborative visualizations.},
      booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}},
      publisher = {Springer},
      author = {Ludwig, Thomas and Hilbert, Tino and Pipek, Volkmar},
      editor = {Boulus-Rødje, Nina and Ellingsen, Gunnar and Bratteteig, Tone and Aanestad, Margunn and Bjørn, Pernille},
      year = {2015},
      keywords = {CSCW, MdK},
      pages = {305--316},
      }


    • Ludwig, T., Kotthaus, C. & van Dongen, S. (2015)Public Displays zur Koordinierung ungebundener Helfer in Schadenslagen

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 19–27
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_public_2015,
      title = {Public {Displays} zur {Koordinierung} ungebundener {Helfer} in {Schadenslagen}},
      url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/4705/Ludwig_Kotthaus_Dongen_2015.pdf?sequence=1},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {De Gruyter Oldenbourg},
      author = {Ludwig, Thomas and Kotthaus, Christoph and van Dongen, Sören},
      editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht},
      year = {2015},
      keywords = {CSCW, PRAXLABS},
      pages = {19--27},
      }


    • Dax, J., Ludwig, T., Meurer, J., Pipek, V., Stein, M. & Stevens, G. (2015)FRAMES – A Framework for Adaptable Mobile Event-Contingent Self-report Studies

      IN D${textbackslash}textbackslashbackslash$’${textbackslash}textbackslashbackslash$iaz, P., Pipek, V., Ardito, C., Jensen, C., Aedo, I. & Boden, A. (Eds.)., Publisher: Springer, Pages: 141–155 doi:10.1007/978-3-319-18425-8_10
      [BibTeX] [Download PDF]

      @inproceedings{dax_frames_2015,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {{FRAMES} - {A} {Framework} for {Adaptable} {Mobile} {Event}-{Contingent} {Self}-report {Studies}},
      volume = {9083},
      isbn = {978-3-319-18424-1},
      url = {http://dx.doi.org/10.1007/978-3-319-18425-8_10 http://link.springer.com/chapter/10.1007/978-3-319-18425-8_10 http://www.tholud.de/wp-content/uploads/2015/07/2015-daxetal-frames-iseud.pdf},
      doi = {10.1007/978-3-319-18425-8_10},
      booktitle = {End-{User} {Development} - 5th {International} {Symposium}, {IS}-{EUD} 2015, {Madrid}, {Spain}, {May} 26-29, 2015. {Proceedings}},
      publisher = {Springer},
      author = {Dax, Julian and Ludwig, Thomas and Meurer, Johanna and Pipek, Volkmar and Stein, Martin and Stevens, Gunnar},
      editor = {D\${\textbackslash}textbackslashbackslash\$'\${\textbackslash}textbackslashbackslash\$iaz, Paloma and Pipek, Volkmar and Ardito, Carmelo and Jensen, Carlos and Aedo, Ignacio and Boden, Alexander},
      year = {2015},
      keywords = {CSCW, PRAXLABS, DBL, CUBES},
      pages = {141--155},
      }


    • Castelli, N., Schönau, N., Stevens, G., Schwartz, T. & Jakobi, T. (2015)Role-based Eco-info Systems: An Organizational Theoretical View of Sustainable HCI at Work

      , Publisher: ECIS
      [BibTeX] [Download PDF]

      @inproceedings{castelli_role-based_2015,
      title = {Role-based {Eco}-info {Systems}: {An} {Organizational} {Theoretical} {View} of {Sustainable} {HCI} at {Work}},
      shorttitle = {Role-based {Eco}-info {Systems}},
      url = {http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1023&context=ecis2015_cr},
      publisher = {ECIS},
      author = {Castelli, Nico and Schönau, Niko and Stevens, Gunnar and Schwartz, Tobias and Jakobi, Timo},
      year = {2015},
      keywords = {SMARTLIVE, UUIS},
      }

    2014


    • Castelli, N., Ogonowski, C., Stevens, G. & Jakobi, T. (2014)Placing information at home

      New York, New York, USA, Publisher: ACM Press, Pages: 919–922 doi:10.1145/2638728.2641548
      [BibTeX] [Download PDF]

      @inproceedings{castelli_placing_2014-1,
      address = {New York, New York, USA},
      title = {Placing information at home},
      isbn = {978-1-4503-3047-3},
      url = {http://dl.acm.org/citation.cfm?id=2638728.2641548},
      doi = {10.1145/2638728.2641548},
      booktitle = {{UbiComp} '14 {Adjunct} {Proceedings}},
      publisher = {ACM Press},
      author = {Castelli, Nico and Ogonowski, Corinna and Stevens, Gunnar and Jakobi, Timo},
      month = sep,
      year = {2014},
      keywords = {PRAXLABS, SMARTLIVE, context-awareness, eco-feedback, consumption feedback, hems, home energy management system, indoor-positioning},
      pages = {919--922},
      }


    • Weibert, A., Marshall, A., Aal, K., Schubert, K. & Rode, J. (2014)Sewing Interest in E-Textiles: Analyzing Making from a Gendered Perspective

      New York, New York, USA, Publisher: ACM Press, Pages: 15–24 doi:10.1145/2598510.2600886
      [BibTeX] [Download PDF]

      @inproceedings{weibert_sewing_2014,
      address = {New York, New York, USA},
      title = {Sewing {Interest} in {E}-{Textiles}: {Analyzing} {Making} from a {Gendered} {Perspective}},
      isbn = {978-1-4503-2902-6},
      url = {http://dl.acm.org/citation.cfm?id=2598510.2600886},
      doi = {10.1145/2598510.2600886},
      booktitle = {Proceedings of the 2014 conference on {Designing} interactive systems - {DIS} '14},
      publisher = {ACM Press},
      author = {Weibert, Anne and Marshall, Andrea and Aal, Konstantin and Schubert, Kai and Rode, Jennifer},
      month = jun,
      year = {2014},
      keywords = {PRAXLABS, Come\_In, children, maker culture, computer clubs, gender},
      pages = {15--24},
      }


    • Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy: supporting older adults’ mobility with ridesharing ict

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1923–1932 doi:10.1145/2556288.2557300
      [BibTeX] [Abstract] [Download PDF]

      Alternative mobility modes for older adults are increasingly important for economic, ecological and social reasons. A promising option is ridesharing, defined as use of the same vehicle by two or more people traveling to a common destination. In particular, mobile computer supported ridesharing provides a promising way to enlarge older adults’ mobility choices in addition to private driving and public transportation options. In order to understand the opportunities and obstacles of ridesharing from the point of view of elderly people, we conducted an interview study in order to examining ridesharing experiences. It turns out that “mobile independence” and “decisional autonomy” are key issues for mobile wellbeing. This partially conflicts with common ridesharing concepts. Hence, we further analyze older adults’ strategies dealing with these conflicts and show that these strategies offer departure points for the design ridesharing solutions, which are better suited to the demands of older adults.

      @inproceedings{meurer_social_2014-2,
      address = {New York, NY, USA},
      series = {{CHI} '14},
      title = {Social dependency and mobile autonomy: supporting older adults' mobility with ridesharing ict},
      isbn = {978-1-4503-2473-1},
      shorttitle = {Social dependency and mobile autonomy},
      url = {https://doi.org/10.1145/2556288.2557300},
      doi = {10.1145/2556288.2557300},
      abstract = {Alternative mobility modes for older adults are increasingly important for economic, ecological and social reasons. A promising option is ridesharing, defined as use of the same vehicle by two or more people traveling to a common destination. In particular, mobile computer supported ridesharing provides a promising way to enlarge older adults' mobility choices in addition to private driving and public transportation options. In order to understand the opportunities and obstacles of ridesharing from the point of view of elderly people, we conducted an interview study in order to examining ridesharing experiences. It turns out that "mobile independence" and "decisional autonomy" are key issues for mobile wellbeing. This partially conflicts with common ridesharing concepts. Hence, we further analyze older adults' strategies dealing with these conflicts and show that these strategies offer departure points for the design ridesharing solutions, which are better suited to the demands of older adults.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the {SIGCHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {Association for Computing Machinery},
      author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
      month = apr,
      year = {2014},
      keywords = {design, ethnography, dynamic ridesharing, elderly, social experiences},
      pages = {1923--1932},
      }


    • Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy

      New York, New York, USA, Publisher: ACM Press, Pages: 1923–1932 doi:10.1145/2556288.2557300
      [BibTeX] [Download PDF]

      @inproceedings{meurer_social_2014,
      address = {New York, New York, USA},
      title = {Social dependency and mobile autonomy},
      isbn = {978-1-4503-2473-1},
      url = {http://dl.acm.org/citation.cfm?id=2556288.2557300},
      doi = {10.1145/2556288.2557300},
      booktitle = {Proceedings of {CHI} '14},
      publisher = {ACM Press},
      author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
      month = apr,
      year = {2014},
      keywords = {PRAXLABS, design, ethnography, dynamic ridesharing, elderly, social experiences, a-paper},
      pages = {1923--1932},
      }


    • Dachtera, J., Randall, D. & Wulf, V. (2014)Research on Research: Design Research at the Margins: Academia, Industry and End-Users

      New York, New York, USA, Publisher: ACM Press, Pages: 713–722 doi:10.1145/2556288.2557261
      [BibTeX] [Download PDF]

      @inproceedings{dachtera_research_2014-1,
      address = {New York, New York, USA},
      title = {Research on {Research}: {Design} {Research} at the {Margins}: {Academia}, {Industry} and {End}-{Users}},
      isbn = {978-1-4503-2473-1},
      url = {http://dl.acm.org/citation.cfm?id=2556288.2557261},
      doi = {10.1145/2556288.2557261},
      booktitle = {Proceedings of the {ACM} conference on {Human} factors in computing systems - {CHI} '14},
      publisher = {ACM Press},
      author = {Dachtera, Juri and Randall, Dave and Wulf, Volker},
      month = apr,
      year = {2014},
      keywords = {PRAXLABS, design research, joint research, mode2-research, a-paper},
      pages = {713--722},
      }


    • Müller, C., Neufeldt, C. & Wulf, V. (2014)Moving into a Senior Apartment: Opportunities and Hindrances in Rebuilding Social Relationships among Elderly

      Baltimore, MD, USA, Publisher: ACM
      [BibTeX]

      @inproceedings{muller_moving_2014,
      address = {Baltimore, MD, USA},
      title = {Moving into a {Senior} {Apartment}: {Opportunities} and {Hindrances} in {Rebuilding} {Social} {Relationships} among {Elderly}},
      booktitle = {Proceedings of the {ACM} {CSCW} {Workshop} on {Collaboration} and {Coordination} in the {Context} of {Informal} {Care}},
      publisher = {ACM},
      author = {Müller, Claudia and Neufeldt, Cornelius and Wulf, Volker},
      year = {2014},
      keywords = {italg},
      }


    • Meurer, J., Stein, M., Rohde, M. & Wulf, V. (2014)Mitfahrpraktiken älterer Menschen verstehen und gestalten: Ergebnisse einer ethnographischen Studie

      Paderborn, Publisher: CD-Publikationen
      [BibTeX] [Download PDF]

      @inproceedings{meurer_mitfahrpraktiken_2014,
      address = {Paderborn},
      title = {Mitfahrpraktiken älterer {Menschen} verstehen und gestalten: {Ergebnisse} einer ethnographischen {Studie}},
      url = {http://rambaldo.uni-paderborn.de/indico/contributionDisplay.py?contribId=12%7B&%7DsessionId=61%7B&%7DconfId=0},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      publisher = {CD-Publikationen},
      author = {Meurer, Johanna and Stein, Martin and Rohde, Markus and Wulf, Volker},
      year = {2014},
      keywords = {PRAXLABS, s-mobil},
      }


    • Stickel, O., Draxler, S. & Stevens, G. (2014)Customer feedback and UCD in agile software development

      [BibTeX] [Download PDF]

      @inproceedings{stickel_customer_2014,
      title = {Customer feedback and {UCD} in agile software development},
      url = {https://www.researchgate.net/publication/267481136_Customer_Feedback_and_UCD_in_Agile_Software_Development},
      booktitle = {Proceedings of the 8th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Fun}, {Fast}, {Foundational}},
      author = {Stickel, Oliver and Draxler, Sebastian and Stevens, Gunnar},
      year = {2014},
      keywords = {CSCW, CUBES},
      }


    • Jakobi, T., Castelli, N., Nolte, A., Stevens, G. & Schönau, N. (2014)Towards Collaborative Green Business Process Management

      IN Jorge Marx Gómez Michael Sonnenschein, U. V. A. W. B. R. N. G. (Ed.)., Publisher: BIS-Verlag, Pages: 683–690
      [BibTeX]

      @inproceedings{jakobi_towards_2014,
      title = {Towards {Collaborative} {Green} {Business} {Process} {Management}},
      booktitle = {{BIS}-{Verlag}},
      publisher = {BIS-Verlag},
      author = {Jakobi, Timo and Castelli, Nico and Nolte, Alexander and Stevens, Gunnar and Schönau, Niko},
      editor = {Jorge Marx Gómez Michael Sonnenschein, Ute Vogel Andreas Winter Barbara Rapp Nils Giesen},
      year = {2014},
      keywords = {PRAXLABS, SMARTLIVE, LivingLabEnergy},
      pages = {683--690},
      }


    • Ogonowski, C. & Ley, B. (2014)Sketching a Narrative Map : Reflections on User-Researcher Relationships and Project Progression

      , Pages: 1–5
      [BibTeX]

      @inproceedings{ogonowski_sketching_2014,
      title = {Sketching a {Narrative} {Map} : {Reflections} on {User}-{Researcher} {Relationships} and {Project} {Progression}},
      booktitle = {{CSCW} '14 {Workshop}: {Designing} with {Users} for {Domestic} {Environments}: {Methods}, {Challenges}, {Lessons} {Learned}},
      author = {Ogonowski, Corinna and Ley, Benedikt},
      year = {2014},
      keywords = {PRAXLABS, SOCIALMEDIA},
      pages = {1--5},
      }


    • Dörner, C., Faulring, A. & Myers, B. A. (2014)EUKLAS: Supporting Copy-and-Paste Strategies for Integrating Example Code

      IN Sunshine, J., LaToza, T. D. & Anslow, C. (Eds.)., Publisher: ACM, Pages: 13–20 doi:10.1145/2688204.2688208
      [BibTeX] [Download PDF]

      @inproceedings{dorner_euklas_2014,
      title = {{EUKLAS}: {Supporting} {Copy}-and-{Paste} {Strategies} for {Integrating} {Example} {Code}},
      url = {http://doi.acm.org/10.1145/2688204.2688208},
      doi = {10.1145/2688204.2688208},
      booktitle = {Proceedings of the 5th {Workshop} on {Evaluation} and {Usability} of {Programming} {Languages} and {Tools}, {Portland}, {OR}, {USA}, {October} 21, 2014},
      publisher = {ACM},
      author = {Dörner, Christian and Faulring, Andrew and Myers, Brad A},
      editor = {Sunshine, Joshua and LaToza, Thomas D and Anslow, Craig},
      year = {2014},
      keywords = {CSCW, EUDISMES},
      pages = {13--20},
      }


    • Greenlaw, R., Muddiman, A., Friberg, T., Moi, M., Cristaldi, M., Ludwig, T. & Reuter, C. (2014)The EmerGent project: Emergency Management in Social Media Generation – Dealing with Big Data from Social Media Data Stream

      London, United Kingdom, Pages: 687–689 doi:10.1109/UCC.2014.111
      [BibTeX] [Abstract] [Download PDF]

      This paper describes EmerGent which is a new EU FP7 project currently engaging with users, gathering requirements and writing initial technical specifications and deals with the impact of social media in emergency management. This paper describes the overall objectives of the project and the plans to create an online big data semantic store of social media will be outlined.

      @inproceedings{greenlaw_emergent_2014,
      address = {London, United Kingdom},
      title = {The {EmerGent} project: {Emergency} {Management} in {Social} {Media} {Generation} – {Dealing} with {Big} {Data} from {Social} {Media} {Data} {Stream}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_emergentbigdata_ucc.pdf},
      doi = {10.1109/UCC.2014.111},
      abstract = {This paper describes EmerGent which is a new EU FP7 project currently engaging with users, gathering requirements and writing initial technical specifications and deals with the impact of social media in emergency management. This paper describes the overall objectives of the project and the plans to create an online big data semantic store of social media will be outlined.},
      booktitle = {Workshop on {Big} {Data}, {Intelligence} {Management} and {Analytics} {Workshop}. 7th {IEEE}/{ACM} {International} {Conference} on {Utility} and {Cloud} {Computing} ({UCC})},
      author = {Greenlaw, Reynold and Muddiman, Andrew and Friberg, Therese and Moi, Matthias and Cristaldi, Massimo and Ludwig, Thomas and Reuter, Christian},
      year = {2014},
      keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO},
      pages = {687--689},
      }


    • Stickel, O. & Ludwig, T. (2014)Computer Supported Urban Gardening

      New York, NY, USA, Publisher: ACM, Pages: 77–80 doi:10.1145/2598784.2602786
      [BibTeX] [Download PDF]

      @inproceedings{stickel_computer_2014-1,
      address = {New York, NY, USA},
      series = {{DIS} {Companion} '14},
      title = {Computer {Supported} {Urban} {Gardening}},
      isbn = {978-1-4503-2903-3},
      url = {http://doi.acm.org/10.1145/2598784.2602786 http://hci-siegen.de/wp-uploads/2014/05/3-draft-urban-gardening-paper.pdf},
      doi = {10.1145/2598784.2602786},
      booktitle = {Proceedings of the 2014 {Companion} {Publication} on {Designing} {Interactive} {Systems}},
      publisher = {ACM},
      author = {Stickel, Oliver and Ludwig, Thomas},
      year = {2014},
      keywords = {CSCW, PRAXLABS, FabLab, diy, bottom-up culture, community building, computer supported cooperative work, information technology, maker, urban/community gardening},
      pages = {77--80},
      }


    • Karasti, H. (2014)Infrastructuring in Participatory Design

      , Publisher: ACM, Pages: 141–150 doi:10.1145/2661435.2661450
      [BibTeX] [Abstract]

      This paper reviews literature and reflects on infrastructuring in Participatory Design (PD) with a conceptual interest. It starts with the notion of information infrastructure introduced to the PD community in the mid-1990s by Star and collaborators. It traces how the notion has been adapted, appended, and negotiated within a number of PD approaches known as “infrastructuring.” Based on this review, the paper discusses a number of themes arising from these approaches that relate to salient information infrastructure characteristics and speak to the specificity of infrastructuring in PD. This paper takes stock of what has happened in conceptual terms with regard to information infrastructure and infrastructuring in the field of PD to inform continuing work.

      @inproceedings{karasti_infrastructuring_2014,
      title = {Infrastructuring in {Participatory} {Design}},
      isbn = {978-1-4503-2256-0},
      doi = {10.1145/2661435.2661450},
      abstract = {This paper reviews literature and reflects on infrastructuring in Participatory Design (PD) with a conceptual interest. It starts with the notion of information infrastructure introduced to the PD community in the mid-1990s by Star and collaborators. It traces how the notion has been adapted, appended, and negotiated within a number of PD approaches known as “infrastructuring.” Based on this review, the paper discusses a number of themes arising from these approaches that relate to salient information infrastructure characteristics and speak to the specificity of infrastructuring in PD. This paper takes stock of what has happened in conceptual terms with regard to information infrastructure and infrastructuring in the field of PD to inform continuing work.},
      booktitle = {Proceedings of the {Participatory} {Design} {Conference} 2014},
      publisher = {ACM},
      author = {Karasti, Helena},
      year = {2014},
      keywords = {cscw, Participatory Design, MdK, infrastructuring, science and technology studies, conceptual analysis, information infra-structure},
      pages = {141--150},
      }


    • Aal, K., Ogonowski, C., Rekowski, T. V., Wieching, R. & Wulf, V. (2014)A Fall Preventive iTV Solution for Older Adults

      , Pages: 1–2
      [BibTeX]

      @inproceedings{aal_fall_2014,
      title = {A {Fall} {Preventive} {iTV} {Solution} for {Older} {Adults}},
      isbn = {978-1-4503-2838-8},
      booktitle = {Proceedings of {TVX}'14, {Demo} {Presentation}},
      author = {Aal, Konstantin and Ogonowski, Corinna and Rekowski, Thomas Von and Wieching, Rainer and Wulf, Volker},
      year = {2014},
      keywords = {PRAXLABS, iStopFalls, praxlabs},
      pages = {1--2},
      }


    • von Rekowski, T., Boden, A., Stickel, O., Hornung, D. & Stevens, G. (2014)Playful, collaborative approaches to 3D modeling and 3D printing

      IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 363–366
      [BibTeX] [Download PDF]

      @inproceedings{von_rekowski_playful_2014,
      title = {Playful, collaborative approaches to {3D} modeling and {3D} printing},
      url = {http://dl.mensch-und-computer.de/handle/123456789/3845},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {De Gruyter Oldenbourg},
      author = {von Rekowski, Thomas and Boden, Alexander and Stickel, Oliver and Hornung, Dominik and Stevens, Gunnar},
      editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H},
      year = {2014},
      keywords = {CSCW, FabLab, Come\_In},
      pages = {363--366},
      }


    • Bossen, C., Ehn, P., Karasti, H., Salvo, C. D., Clement, A., Pipek, V. & Dittrich, Y. (2014)Infrastructuring, collaboration and evolving socio-material practices of changing our world

      IN Winschiers-Theophilus, H., D’Andrea, V. & Iversen, O. S. (Eds.)., Publisher: ACM, Pages: 221–222 doi:10.1145/2662155.2662211
      [BibTeX] [Download PDF]

      @inproceedings{bossen_infrastructuring_2014,
      title = {Infrastructuring, collaboration and evolving socio-material practices of changing our world},
      isbn = {978-1-4503-3214-9},
      url = {http://doi.acm.org/10.1145/2662155.2662211},
      doi = {10.1145/2662155.2662211},
      booktitle = {Participatory {Design} {Conference}, {PDC} '14, {Windhoek}, {Namibia}, {October} 6-10, 2014, {Volume} 1 - {Short} {Papers}, {Industry} {Cases}, {Workshop} {Descriptions}, {Doctoral} {Consortium} papers, and {Keynote} abstracts},
      publisher = {ACM},
      author = {Bossen, Claus and Ehn, Pelle and Karasti, Helena and Salvo, Carl Di and Clement, Andrew and Pipek, Volkmar and Dittrich, Yvonne},
      editor = {Winschiers-Theophilus, Heike and D'Andrea, Vincenzo and Iversen, Ole Sejer},
      year = {2014},
      keywords = {CSCW},
      pages = {221--222},
      }


    • Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy – Supporting older adults’ mobility with ridesharing ICT

      New York, NY, USA, Publisher: ACM Press, Pages: 1923–1932 doi:10.1145/2556288.2557300
      [BibTeX] [Download PDF]

      @inproceedings{meurer_social_2014-1,
      address = {New York, NY, USA},
      title = {Social dependency and mobile autonomy – {Supporting} older adults' mobility with ridesharing {ICT}},
      isbn = {978-1-4503-2473-1},
      url = {http://dl.acm.org/citation.cfm?doid=2556288.2557300},
      doi = {10.1145/2556288.2557300},
      booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
      publisher = {ACM Press},
      author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
      year = {2014},
      keywords = {A-Paper, s-mobil},
      pages = {1923--1932},
      }


    • Ludwig, T. & Reuter, C. (2014)Entwicklung einer mobilen Reporting-Applikation zur Artikulation entscheidungsrelevanter Informationsbedarfe im Katastrophenschutz

      IN Plöderereder, E., Grunske, L., Schneider, E. & Ull, D. (Eds.). Stuttgart, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 941–952
      [BibTeX] [Abstract] [Download PDF]

      Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen stets möglichst aktuelle und genaue Informationen. Diese werden dabei je nach Lage von den Einsatzkräften, welche sich am Schadensort befinden, via Funk an die teilweise entfernt sitzenden Entscheidungsträger berichtet. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Berichts- bzw. Reporting-Prozesse: In einer qualitativen empirischen Studie deckten wir die Kommunikationspraktiken von BOS auf und entwickelten darauf aufbauend ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag präsentiert, wie zielgerichtete Anfragen von Informationen unter Berücksichtigung angemessener Metadaten das Berichts- und Meldewesen örtlich verteilter Einsatzkräfte unterstützen können.

      @inproceedings{ludwig_entwicklung_2014,
      address = {Stuttgart, Germany},
      title = {Entwicklung einer mobilen {Reporting}-{Applikation} zur {Artikulation} entscheidungsrelevanter {Informationsbedarfe} im {Katastrophenschutz}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_ludwigreuter_morepartikulation_inf.pdf},
      abstract = {Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen stets möglichst aktuelle und genaue Informationen. Diese werden dabei je nach Lage von den Einsatzkräften, welche sich am Schadensort befinden, via Funk an die teilweise entfernt sitzenden Entscheidungsträger berichtet. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Berichts- bzw. Reporting-Prozesse: In einer qualitativen empirischen Studie deckten wir die Kommunikationspraktiken von BOS auf und entwickelten darauf aufbauend ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag präsentiert, wie zielgerichtete Anfragen von Informationen unter Berücksichtigung angemessener Metadaten das Berichts- und Meldewesen örtlich verteilter Einsatzkräfte unterstützen können.},
      booktitle = {Informatik 2014 - {Big} {Data} - {Komplexität} meistern},
      publisher = {GI-Edition-Lecture Notes in Informatics (LNI)},
      author = {Ludwig, Thomas and Reuter, Christian},
      editor = {Plöderereder, E. and Grunske, L. and Schneider, E. and Ull, D.},
      year = {2014},
      keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom},
      pages = {941--952},
      }


    • Wan, L., Müller, C., Wulf, V. & Randall, D. (2014)Addressing the subtleties in dementia care

      New York, New York, USA, Publisher: ACM Press, Pages: 3987–3996 doi:10.1145/2556288.2557307
      [BibTeX]

      @inproceedings{wan_addressing_2014,
      address = {New York, New York, USA},
      title = {Addressing the subtleties in dementia care},
      isbn = {978-1-4503-2473-1},
      doi = {10.1145/2556288.2557307},
      booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
      publisher = {ACM Press},
      author = {Wan, Lin and Müller, Claudia and Wulf, Volker and Randall, David},
      year = {2014},
      keywords = {PRAXLABS, A-Paper, italg},
      pages = {3987--3996},
      }


    • Jacobi, T., Stevens, G. & Schwartz, T. (2014)Verhaltensbasiertes Energiesparen am Arbeitsplatz: Eine vergleichende Studie

      IN Kundisch, D., Suhl, L. & Beckmann, L. (Eds.). Paderborn, Publisher: Universitätsverlag Paderborn, Pages: 76–88
      [BibTeX]

      @inproceedings{jacobi_verhaltensbasiertes_2014,
      address = {Paderborn},
      title = {Verhaltensbasiertes {Energiesparen} am {Arbeitsplatz}: {Eine} vergleichende {Studie}},
      booktitle = {Proceedings of {Multikonferenz} {Wirtschaftsinformatik} 2014 ({MKWI} 2014)},
      publisher = {Universitätsverlag Paderborn},
      author = {Jacobi, Timo and Stevens, Gunnar and Schwartz, Tobias},
      editor = {Kundisch, Dennis and Suhl, Leena and Beckmann, Lars},
      year = {2014},
      pages = {76--88},
      }


    • Al-Akkad, A., Raffelsberger, C., Boden, A., Ramirez, L. & Zimmermann, A. (2014)Tweeting ‘when online is off’? opportunistically creating mobile ad-hoc networks in response to disrupted infrastructure

      [BibTeX]

      @inproceedings{al-akkad_tweeting_2014,
      title = {Tweeting ‘when online is off'? opportunistically creating mobile ad-hoc networks in response to disrupted infrastructure},
      booktitle = {Proceedings of the 11th {International} {Conference} on {Information} {Systems} for {Crisis} {Response} and {Management}. {University} {Park}, {Pennsylvania}},
      author = {Al-Akkad, Amro and Raffelsberger, Christian and Boden, Alexander and Ramirez, Leonardo and Zimmermann, Andreas},
      year = {2014},
      }


    • Reuter, C. & Ritzkatis, M. (2014)Adaptierbare Bewertung bürgergenerierter Inhalte aus sozialen Medien

      IN Koch, M., Butz, A. & Schlichter, J. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 115–124
      [BibTeX] [Abstract] [Download PDF]

      Zwei Drittel aller Internetnutzer in Deutschland nutzen soziale Medien. Neben der Kommunikation mit eigenen Kontakten werden dort auch vermehrt Fotos, Filme und Inhalte ganz bewusst öffentlich geteilt. Vergangene Ereignisse, wie das Hochwasser in Mitteleuropa im Juni 2013, haben gezeigt, dass diese alltäglichen Verhaltensweisen ebenso in Ausnahmesituationen fortgeführt werden und bürgergenierte Inhalte auch dann beispielsweise über Facebook und Twitter verbreitet werden. Diese werden in Teilen von Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie der Polizei und Feuerwehr, ausgewertet und für die Lagebeurteilung genutzt. Dieser Beitrag stellt, basierend auf einer Analyse verwandter Arbeiten, die Ergebnisse einer empirischen Untersuchung zur Nutzung bürgergenerierter Inhalte und die Bedingungen für deren Integration in die Lagebeurteilung durch BOS dar. Die hieraus gewonnenen Erkenntnisse münden in Anforderungen an einen adaptierbaren Bewertungsmechanismus für bürgergenerierte Inhalte aus sozialen Medien.

      @inproceedings{reuter_adaptierbare_2014-1,
      address = {München, Germany},
      title = {Adaptierbare {Bewertung} bürgergenerierter {Inhalte} aus sozialen {Medien}},
      url = {https://dl.gi.de/bitstream/handle/20.500.12116/7536/Reuter_Ritzkatis_2014.pdf?sequence=2&isAllowed=y},
      abstract = {Zwei Drittel aller Internetnutzer in Deutschland nutzen soziale Medien. Neben der Kommunikation mit eigenen Kontakten werden dort auch vermehrt Fotos, Filme und Inhalte ganz bewusst öffentlich geteilt. Vergangene Ereignisse, wie das Hochwasser in Mitteleuropa im Juni 2013, haben gezeigt, dass diese alltäglichen Verhaltensweisen ebenso in Ausnahmesituationen fortgeführt werden und bürgergenierte Inhalte auch dann beispielsweise über Facebook und Twitter verbreitet werden. Diese werden in Teilen von Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie der Polizei und Feuerwehr, ausgewertet und für die Lagebeurteilung genutzt. Dieser Beitrag stellt, basierend auf einer Analyse verwandter Arbeiten, die Ergebnisse einer empirischen Untersuchung zur Nutzung bürgergenerierter Inhalte und die Bedingungen für deren Integration in die Lagebeurteilung durch BOS dar. Die hieraus gewonnenen Erkenntnisse münden in Anforderungen an einen adaptierbaren Bewertungsmechanismus für bürgergenerierte Inhalte aus sozialen Medien.},
      booktitle = {Mensch \& {Computer}: {Interaktiv} unterwegs – {Freiräume} gestalten},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Ritzkatis, Michael},
      editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann},
      year = {2014},
      keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO},
      pages = {115--124},
      }


    • Castelli, N., Stevens, G., Jakobi, T. & Schönau, N. (2014)Switch off the light in the living room, please! –Making eco-feedback meaningful through room context information

      IN Jorge Marx Gómez Michael Sonnenschein, U. V. A. W. B. R. N. G. (Ed.). Oldenburg, Publisher: BIS-Verlag, Pages: 589–596
      [BibTeX] [Abstract] [Download PDF]

      Residential and commercial buildings are responsible for about 40\% of the EU’s total energy co n- sumption. However, conscious, sustainable use of this limited resource is hampered by a lack of visibility and materiality of consumption. One of the major challenges is enabling consumers to make informed decisions about energy consumption, thereby supporting the shift to sustainable a c- tions. With the use of Energy-Management-Systems it is possible to save up to 15\%. In recent years, design approaches have greatly diversified, but with the emergence of ubiquitous- and co n- text-aware computing, energy feedback solutions can be enriched with additional context info r- mation. In this study, we present the concept “ room as a context ” for eco-feedback systems. We investigate opportunities of making current state- of-the-art energy visualizations more meaningful and demonstrate which new forms of visualizations can be created with this additional info r- mation. Furthermore, we developed a prototype for android-based tablets, which includes some of the presented features to study our design concepts in the wild.

      @inproceedings{castelli_switch_2014,
      address = {Oldenburg},
      title = {Switch off the light in the living room, please! –{Making} eco-feedback meaningful through room context information},
      url = {http://enviroinfo.eu/sites/default/files/pdfs/vol8514/0589.pdf},
      abstract = {Residential and commercial buildings are responsible for about 40\% of the EU's total energy co n- sumption. However, conscious, sustainable use of this limited resource is hampered by a lack of visibility and materiality of consumption. One of the major challenges is enabling consumers to make informed decisions about energy consumption, thereby supporting the shift to sustainable a c- tions. With the use of Energy-Management-Systems it is possible to save up to 15\%. In recent years, design approaches have greatly diversified, but with the emergence of ubiquitous- and co n- text-aware computing, energy feedback solutions can be enriched with additional context info r- mation. In this study, we present the concept “ room as a context ” for eco-feedback systems. We investigate opportunities of making current state- of-the-art energy visualizations more meaningful and demonstrate which new forms of visualizations can be created with this additional info r- mation. Furthermore, we developed a prototype for android-based tablets, which includes some of the presented features to study our design concepts in the wild.},
      booktitle = {Proceedings of the 28th {EnviroInfo} 2014 {Conference}},
      publisher = {BIS-Verlag},
      author = {Castelli, Nico and Stevens, Gunnar and Jakobi, Timo and Schönau, Niko},
      editor = {Jorge Marx Gómez Michael Sonnenschein, Ute Vogel Andreas Winter Barbara Rapp Nils Giesen},
      year = {2014},
      keywords = {PRAXLABS, SMARTLIVE, DBL, LivingLabEnergy},
      pages = {589--596},
      }


    • Tellioğlu, H., Lewkowicz, M., Pinatti De Carvalho, A. F., Brešković, I., Schorch, M., Tellioğlu, H., Lewkowicz, M., Pinatti De Carvalho, A. F., Brešković, I. & Schorch, M. (2014)Collaboration and Coordination in the Context of Informal Care (CCCiC 2014)

      New York, NY, USA, Publisher: ACM, Pages: 339–342 doi:10.1145/2556420.2558862
      [BibTeX] [Download PDF]

      @inproceedings{tellioglu_collaboration_2014-1,
      address = {New York, NY, USA},
      series = {{CSCW} {Companion} '14},
      title = {Collaboration and {Coordination} in the {Context} of {Informal} {Care} ({CCCiC} 2014)},
      isbn = {978-1-4503-2541-7},
      url = {http://dl.acm.org/citation.cfm?doid=2556420.2558862 http://doi.acm.org/10.1145/2556420.2558862},
      doi = {10.1145/2556420.2558862},
      booktitle = {Proceedings of the {Companion} {Publication} of the 17th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} \&\#38; {Social} {Computing}},
      publisher = {ACM},
      author = {Tellioğlu, Hilda and Lewkowicz, Myriam and Pinatti De Carvalho, Aparecido Fabiano and Brešković, Ivan and Schorch, Marén and Tellioğlu, Hilda and Lewkowicz, Myriam and Pinatti De Carvalho, Aparecido Fabiano and Brešković, Ivan and Schorch, Marén},
      year = {2014},
      keywords = {PRAXLABS, informal care givers, user-centred design},
      pages = {339--342},
      }


    • Ludwig, T. & Scholl, S. (2014)Participatory Sensing im Rahmen empirischer Forschung

      IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 145–154
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_participatory_2014,
      title = {Participatory {Sensing} im {Rahmen} empirischer {Forschung}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/3825 http://www.tholud.de/wp-content/uploads/2014/08/MuC_PartS_V3_final.pdf},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {De Gruyter Oldenbourg},
      author = {Ludwig, Thomas and Scholl, Simon},
      editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H},
      year = {2014},
      keywords = {CSCW},
      pages = {145--154},
      }


    • Bossen, C., Dindler, C., Garde, J. & Pipek, V. (2014)Evaluation, sustainability and long-term effects of participatory design projects

      IN Winschiers-Theophilus, H., D’Andrea, V. & Iversen, O. S. (Eds.)., Publisher: ACM, Pages: 219–220 doi:10.1145/2662155.2662210
      [BibTeX] [Download PDF]

      @inproceedings{bossen_evaluation_2014,
      title = {Evaluation, sustainability and long-term effects of participatory design projects},
      isbn = {978-1-4503-3214-9},
      url = {http://doi.acm.org/10.1145/2662155.2662210},
      doi = {10.1145/2662155.2662210},
      booktitle = {Participatory {Design} {Conference}, {PDC} '14, {Windhoek}, {Namibia}, {October} 6-10, 2014, {Volume} 1 - {Short} {Papers}, {Industry} {Cases}, {Workshop} {Descriptions}, {Doctoral} {Consortium} papers, and {Keynote} abstracts},
      publisher = {ACM},
      author = {Bossen, Claus and Dindler, Christian and Garde, Julia and Pipek, Volkmar},
      editor = {Winschiers-Theophilus, Heike and D'Andrea, Vincenzo and Iversen, Ole Sejer},
      year = {2014},
      keywords = {CSCW},
      pages = {219--220},
      }


    • Wiedenhoefer, T., Heger, O. & Pipek, V. (2014)Towards Societyware: Evaluation of an online petitioning system for parliaments

      IN Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (Eds.). Nice, France, Pages: 85–95
      [BibTeX]

      @inproceedings{wiedenhoefer_towards_2014,
      address = {Nice, France},
      title = {Towards {Societyware}: {Evaluation} of an online petitioning system for parliaments},
      volume = {11},
      booktitle = {Collaborative {Technologies} in {Democratic} {Processes}, {Proceedings} of a workshop at {COOP} 2014, {International} {Reports} on {Socio}-{Informatics} ({IRSI})},
      author = {Wiedenhoefer, Torben and Heger, Oliver and Pipek, Volkmar},
      editor = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar},
      year = {2014},
      keywords = {CSCW, ePet},
      pages = {85--95},
      }


    • Jakobi, T., Stevens, G. & Schwartz, T. (2014)Verhaltensbasiertes Energiesparen am Arbeitsplatz: Ergebnisse einer vergleichenden Studie

      , Publisher: Universit\\\\ä\\\\tsverlag Paderborn, Pages: 76–88
      [BibTeX]

      @inproceedings{jakobi_verhaltensbasiertes_2014,
      title = {Verhaltensbasiertes {Energiesparen} am {Arbeitsplatz}: {Ergebnisse} einer vergleichenden {Studie}},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      publisher = {Universit\{\{\}\{ä\}\{\}\}tsverlag Paderborn},
      author = {Jakobi, Timo and Stevens, Gunnar and Schwartz, Tobias},
      year = {2014},
      keywords = {PRAXLABS},
      pages = {76--88},
      }


    • Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S. & Sautter, J. (2014)Editorial: Mensch-Computer-Interaktion und Social Computing in Krisensituationen

      IN Koch, M., Butz, A. & Schlichter, J. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 101–104
      [BibTeX] [Abstract] [Download PDF]

      Die Mensch-Computer-Interaktion und Social Computing in Krisensituationen wird auch in Zukunft eine große Rolle spielen. Mit diesem Workshop möchten wir einen kleinen Beitrag leisten, diese Entwicklung in sinnvoller Weise mitzugestalten.

      @inproceedings{reuter_editorial_2014,
      address = {München, Germany},
      title = {Editorial: {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in {Krisensituationen}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuteretal_mci-krisen-editorial_muc.pdf},
      abstract = {Die Mensch-Computer-Interaktion und Social Computing in Krisensituationen wird auch in Zukunft eine große Rolle spielen. Mit diesem Workshop möchten wir einen kleinen Beitrag leisten, diese Entwicklung in sinnvoller Weise mitzugestalten.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes},
      editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann},
      year = {2014},
      keywords = {CSCW, HCI, PRAXLABS, EmerGent},
      pages = {101--104},
      }


    • Aal, K., Yerousis, G., Schubert, K., Hornung, D., Stickel, O. & Wulf, V. (2014)Come_in@Palestine: Adapting a German Computer Club Concept to a Palestinian Refugee Camp

      New York, NY, USA, Publisher: ACM, Pages: 111–120 doi:10.1145/2631488.2631498
      [BibTeX] [Download PDF]

      @inproceedings{aal_come_inpalestine_2014,
      address = {New York, NY, USA},
      series = {{CABS} '14},
      title = {Come\_in@{Palestine}: {Adapting} a {German} {Computer} {Club} {Concept} to a {Palestinian} {Refugee} {Camp}},
      isbn = {978-1-4503-2557-8},
      url = {http://doi.acm.org/10.1145/2631488.2631498},
      doi = {10.1145/2631488.2631498},
      booktitle = {Proceedings of the 5th {ACM} {International} {Conference} on {Collaboration} {Across} {Boundaries}: {Culture}, {Distance} \& {Technology}},
      publisher = {ACM},
      author = {Aal, Konstantin and Yerousis, George and Schubert, Kai and Hornung, Dominik and Stickel, Oliver and Wulf, Volker},
      year = {2014},
      keywords = {CSCW, PRAXLABS, FabLab, yallah, Come\_In, computer club, children, communities, integration, international collaboration},
      pages = {111--120},
      }


    • Boden, A., Rosswog, F., Stevens, G. & Wulf, V. (2014)Mobile Displays in Global Software Development: Opportunities and Limitations

      Baltimore
      [BibTeX] [Download PDF]

      @inproceedings{boden_mobile_2014,
      address = {Baltimore},
      title = {Mobile {Displays} in {Global} {Software} {Development}: {Opportunities} and {Limitations}},
      url = {http://nexgsd.org/events/cscw2014-workshop/position-papers/},
      booktitle = {Position paper for {Workshop} on {Global} {Software} {Development} in a {CSCW} {Perspective}},
      author = {Boden, Alexander and Rosswog, Frank and Stevens, Gunnar and Wulf, Volker},
      year = {2014},
      }


    • Bødker, S., Klokmose, C. N., Korn, M. & Polli, A. M. (2014)Participatory IT in Semi-public Spaces

      New York, NY, USA, Publisher: ACM, Pages: 765–774 doi:10.1145/2639189.2639212
      [BibTeX] [Download PDF]

      @inproceedings{bodker_participatory_2014,
      address = {New York, NY, USA},
      series = {{NordiCHI} '14},
      title = {Participatory {IT} in {Semi}-public {Spaces}},
      isbn = {978-1-4503-2542-4},
      url = {http://doi.acm.org/10.1145/2639189.2639212},
      doi = {10.1145/2639189.2639212},
      booktitle = {Proceedings of the 8th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Fun}, {Fast}, {Foundational}},
      publisher = {ACM},
      author = {Bødker, Susanne and Klokmose, Clemens Nylandsted and Korn, Matthias and Polli, Anna Maria},
      year = {2014},
      keywords = {CSCW, participation, art exhibition, locality, semi-public space},
      pages = {765--774},
      }


    • Reuter, C., Ritzkatis, M. & Ludwig, T. (2014)Entwicklung eines SOA-basierten und anpassbaren Bewertungsdienstes für Inhalte aus sozialen Medien

      IN Plöderereder, E., Grunske, L., Schneider, E. & Ull, D. (Eds.). Stuttgart, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 977–988
      [BibTeX] [Abstract] [Download PDF]

      Dieser Beitrag soll aufzeigen, wie ein anpassbarer Bewertungsdienst die Nutzung bürgergenerierter Inhalte aus sozialen Medien unterstützen kann. Dabei soll insbesondere geklärt werden, wie dieser gestaltet werden kann und wie Nutzer die Qualitätskriterien angemessen artikulieren können. Nach einer Darstellung von Grundlagen und verwandten Arbeiten wird anhand einer empirischen Vorstudie der Umgang von Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit bürgergenerierten Informationen betrachtet. Basierend auf den dort gewonnen Erkenntnissen wurde ein service-orientierter Bewertungsdienst entwickelt und in eine Anwendung integriert, welche so den Zugang zu bürgergenerierten Informationen aus verschiedenen sozialen Medien inklusive einer anpassbaren Qualitätsbewertung ermöglicht. Eine abschließende Evaluation illustriert deren mögliche Anwendung in der Praxis.

      @inproceedings{reuter_entwicklung_2014,
      address = {Stuttgart, Germany},
      title = {Entwicklung eines {SOA}-basierten und anpassbaren {Bewertungsdienstes} für {Inhalte} aus sozialen {Medien}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuterritzkatisludwig-soabewertungsozialemedien_inf.pdf},
      abstract = {Dieser Beitrag soll aufzeigen, wie ein anpassbarer Bewertungsdienst die Nutzung bürgergenerierter Inhalte aus sozialen Medien unterstützen kann. Dabei soll insbesondere geklärt werden, wie dieser gestaltet werden kann und wie Nutzer die Qualitätskriterien angemessen artikulieren können. Nach einer Darstellung von Grundlagen und verwandten Arbeiten wird anhand einer empirischen Vorstudie der Umgang von Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit bürgergenerierten Informationen betrachtet. Basierend auf den dort gewonnen Erkenntnissen wurde ein service-orientierter Bewertungsdienst entwickelt und in eine Anwendung integriert, welche so den Zugang zu bürgergenerierten Informationen aus verschiedenen sozialen Medien inklusive einer anpassbaren Qualitätsbewertung ermöglicht. Eine abschließende Evaluation illustriert deren mögliche Anwendung in der Praxis.},
      booktitle = {Informatik 2014 - {Big} {Data} - {Komplexität} meistern},
      publisher = {GI-Edition-Lecture Notes in Informatics (LNI)},
      author = {Reuter, Christian and Ritzkatis, Michael and Ludwig, Thomas},
      editor = {Plöderereder, E. and Grunske, L. and Schneider, E. and Ull, D.},
      year = {2014},
      keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO},
      pages = {977--988},
      }


    • Draxler, S., Stickel, O., Winter, D. & Stevens, G. (2014)Nutzerintegration in Softwareprojekte durch Multi-Channel Feedback

      IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.). München, Germany, Publisher: De Gruyter Oldenbourg, Pages: 175–184
      [BibTeX] [Download PDF]

      @inproceedings{draxler_nutzerintegration_2014,
      address = {München, Germany},
      title = {Nutzerintegration in {Softwareprojekte} durch {Multi}-{Channel} {Feedback}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/3802},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {De Gruyter Oldenbourg},
      author = {Draxler, Sebastian and Stickel, Oliver and Winter, Dominique and Stevens, Gunnar},
      editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H},
      year = {2014},
      keywords = {CSCW, CUBES},
      pages = {175--184},
      }


    • Reuter, C. & Ritzkatis, M. (2014)Adaptierbare Qualitätsbewertung bürgergenerierter Inhalte aus sozialen Medien

      IN Butz, A., Koch, M. & Schlichter, J. (Eds.). München, Publisher: Oldenbourg-Verlag, Pages: 115–124
      [BibTeX] [Download PDF]

      @inproceedings{reuter_adaptierbare_2014,
      address = {München},
      title = {Adaptierbare {Qualitätsbewertung} bürgergenerierter {Inhalte} aus sozialen {Medien}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuterritzkatis_adaptierbarequalitaetsbewertung_muc.pdf},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Ritzkatis, Michael},
      editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann},
      year = {2014},
      keywords = {CSCW, PRAXLABS, EmerGent},
      pages = {115--124},
      }


    • Klokmose, C. N., Korn, M. & Blunck, H. (2014)WiFi Proximity Detection in Mobile Web Applications

      New York, NY, USA, Publisher: ACM, Pages: 123–128 doi:10.1145/2607023.2610281
      [BibTeX] [Download PDF]

      @inproceedings{klokmose_wifi_2014,
      address = {New York, NY, USA},
      series = {{EICS} '14},
      title = {{WiFi} {Proximity} {Detection} in {Mobile} {Web} {Applications}},
      isbn = {978-1-4503-2725-1},
      url = {http://doi.acm.org/10.1145/2607023.2610281},
      doi = {10.1145/2607023.2610281},
      booktitle = {Proceedings of the 2014 {ACM} {SIGCHI} {Symposium} on {Engineering} {Interactive} {Computing} {Systems}},
      publisher = {ACM},
      author = {Klokmose, Clemens Nylandsted and Korn, Matthias and Blunck, Henrik},
      year = {2014},
      keywords = {CSCW, context-awareness, http, mobile devices, mobile web applications, wifi proximity detection, zero installation.},
      pages = {123--128},
      }


    • Reuter, C. & Scholl, S. (2014)Technical Limitations for Designing Applications for Social Media

      IN Koch, M., Butz, A. & Schlichter, J. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 131–140
      [BibTeX] [Abstract] [Download PDF]

      Social media content is used in various applications for businesses, organizations and citizens. However, there are technical limitations for analyzing content from social media; these include the way how data can be gained and which safety regulations as well as query limitations have to be considered. They are of specific importance when designing applications for time critical scenarios, such as crisis management. This paper analyzes these limitations (in June 2014) for the most important social media. The selection of social media is based on the Monthly Active Users (MAU), which counts unique users over 30 days. Besides the identification of various limitations, this paper outlines ap proaches to access the data and summarizes design considerations.

      @inproceedings{reuter_technical_2014,
      address = {München, Germany},
      title = {Technical {Limitations} for {Designing} {Applications} for {Social} {Media}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuterscholl_technicallimitationssocialmedia_muc.pdf},
      abstract = {Social media content is used in various applications for businesses, organizations and citizens. However, there are technical limitations for analyzing content from social media; these include the way how data can be gained and which safety regulations as well as query limitations have to be considered. They are of specific importance when designing applications for time critical scenarios, such as crisis management. This paper analyzes these limitations (in June 2014) for the most important social media. The selection of social media is based on the Monthly Active Users (MAU), which counts unique users over 30 days. Besides the identification of various limitations, this paper outlines ap proaches to access the data and summarizes design considerations.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Scholl, Simon},
      editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann},
      year = {2014},
      keywords = {CSCW, PRAXLABS, EmerGent, SMO, Infrastruktur},
      pages = {131--140},
      }


    • Ludwig, T., Stickel, O. & Pipek, V. (2014)3D Printers as Potential Boundary Negotiating Artifacts for Third Places

      Vancouver, Canada
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_3d_2014,
      address = {Vancouver, Canada},
      title = {{3D} {Printers} as {Potential} {Boundary} {Negotiating} {Artifacts} for {Third} {Places}},
      url = {http://www.tholud.de/wp-content/uploads/2014/06/WS_ThirdPlaces-V2.pdf},
      booktitle = {Workshop {Proceedings} of the {Designing} {Interactive} {Systems} {Conference} ({DIS} 2014)},
      author = {Ludwig, Thomas and Stickel, Oliver and Pipek, Volkmar},
      year = {2014},
      keywords = {CSCW, FabLab},
      }


    • Castelli, N., Stevens, G., Jakobi, T. & Ogonowski, C. (2014)Placing information at home: using room context in domestic design

      , Publisher: ACM, Pages: 919–922
      [BibTeX]

      @inproceedings{castelli_placing_2014,
      title = {Placing information at home: using room context in domestic design},
      isbn = {1-4503-3047-9},
      publisher = {ACM},
      author = {Castelli, Nico and Stevens, Gunnar and Jakobi, Timo and Ogonowski, Corinna},
      year = {2014},
      pages = {919--922},
      }


    • Schönau, N., Schwartz, T., Jakobi, T., Castelli, N. & Stevens, G. (2014)Findings of an Action Research on implementing an Integrated Energy Management in a German SME

      IN Jorge Marx Gómez Michael Sonnenschein, U. V. A. W. B. R. N. G. (Ed.)., Publisher: BIS-Verlag, Pages: 581–588
      [BibTeX]

      @inproceedings{schonau_findings_2014,
      title = {Findings of an {Action} {Research} on implementing an {Integrated} {Energy} {Management} in a {German} {SME}},
      booktitle = {{BIS}-{Verlag}},
      publisher = {BIS-Verlag},
      author = {Schönau, Niko and Schwartz, Tobias and Jakobi, Timo and Castelli, Nico and Stevens, Gunnar},
      editor = {Jorge Marx Gómez Michael Sonnenschein, Ute Vogel Andreas Winter Barbara Rapp Nils Giesen},
      year = {2014},
      keywords = {LivingLabEnergy},
      pages = {581--588},
      }


    • Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S. & Sautter, J. (2014)Proceedings des Workshops Mensch-Computer-Interaktion und Social Computing in Krisensituationen

      IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 99–140
      [BibTeX] [Abstract] [Download PDF]

      Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.

      @inproceedings{reuter_proceedings_2014,
      address = {München, Germany},
      title = {Proceedings des {Workshops} {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in {Krisensituationen}},
      url = {https://www.wineme.uni-siegen.de/paper/2014/2014_proc-mci-in-krisen_muc.pdf},
      abstract = {Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes},
      editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht},
      year = {2014},
      keywords = {CSCW, PRAXLABS, EmerGent},
      pages = {99--140},
      }


    • Ludwig, T. & Siebigteroth, T. (2014)Unterstützung von BOS durch Mobile Crowd Sensing in Schadenslagen

      IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 117–123
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_unterstutzung_2014,
      title = {Unterstützung von {BOS} durch {Mobile} {Crowd} {Sensing} in {Schadenslagen}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/3866 https://pdfs.semanticscholar.org/bf44/2e02a8c8fe37f17bd11bc7fe68d85089a7b5.pdf},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {De Gruyter Oldenbourg},
      author = {Ludwig, Thomas and Siebigteroth, Tim},
      editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H},
      year = {2014},
      keywords = {CSCW, PRAXLABS, EmerGent},
      pages = {117--123},
      }


    • Stickel, O., Ludwig, T. & Pipek, V. (2014)Computer im Grünen: IT-Systeme zur Unterstützung urbaner Gärten

      IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 303–306
      [BibTeX] [Download PDF]

      @inproceedings{stickel_computer_2014,
      title = {Computer im {Grünen}: {IT}-{Systeme} zur {Unterstützung} urbaner {Gärten}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/3827 http://www.tholud.de/wp-content/uploads/2014/08/CSUG-MuC-2014-camera-ready.pdf},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {De Gruyter Oldenbourg},
      author = {Stickel, Oliver and Ludwig, Thomas and Pipek, Volkmar},
      editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H},
      year = {2014},
      keywords = {CSCW, FabLab},
      pages = {303--306},
      }


    • Müller, C., Schorch, M. & Wieching, R. (2014)PraxLabs as a Setting for Participatory Technology Research and Design in the Field of HRI and Demography

      Bielefeld, Publisher: Bielefeld University
      [BibTeX]

      @inproceedings{muller_praxlabs_2014,
      address = {Bielefeld},
      title = {{PraxLabs} as a {Setting} for {Participatory} {Technology} {Research} and {Design} in the {Field} of {HRI} and {Demography}},
      booktitle = {Proceedings of the {Workshop} "{Socially} {Assistive} {Robots} for the {Aging} {Population}: {Are} we trapped in {Stereotypes}?", {Human} {Robot} {Interaction} {Conference}},
      publisher = {Bielefeld University},
      author = {Müller, Claudia and Schorch, Marén and Wieching, Rainer},
      year = {2014},
      keywords = {CSCW, iStopFalls, italg},
      }


    • Chunpir, H. & Curri, E. (2014)Improving Processes for User Support in e-Science

      Washington, DC, USA, Publisher: IEEE Computer Society, Pages: 87–90 doi:10.1109/eScience.2014.43
      [BibTeX] [Download PDF]

      @inproceedings{chunpir_improving_2014,
      address = {Washington, DC, USA},
      series = {E-{SCIENCE} '14},
      title = {Improving {Processes} for {User} {Support} in e-{Science}},
      isbn = {978-1-4799-4287-9},
      url = {http://dx.doi.org/10.1109/eScience.2014.43},
      doi = {10.1109/eScience.2014.43},
      booktitle = {Proceedings of the 2014 {IEEE} 10th {International} {Conference} on e-{Science} - {Volume} 02},
      publisher = {IEEE Computer Society},
      author = {Chunpir, Hashim and Curri, Endrit},
      year = {2014},
      keywords = {CSCW, PRAXLABS, e-Research in Earth Sciences, e-Science User Services, help desk, Information Technology Services Management (ITSM), management of support activities, service desk, user support process},
      pages = {87--90},
      }


    • Stickel, O., Hornung, D., Pipek, V. & Wulf, V. (2014)Come_IN: Expanding Computer Clubs Towards Tinkering and Making

      [BibTeX] [Download PDF]

      @inproceedings{stickel_come_in_2014,
      title = {Come\_IN: {Expanding} {Computer} {Clubs} {Towards} {Tinkering} and {Making}},
      url = {https://www.researchgate.net/publication/267481683_Come_IN_Expanding_Computer_Clubs_Towards_Tinkering_and_Making},
      booktitle = {Workshop on "{Teaching} to {Tinker}" at {NordiCHI} 2014.},
      author = {Stickel, Oliver and Hornung, Dominik and Pipek, Volkmar and Wulf, Volker},
      year = {2014},
      keywords = {CSCW, FabLab, Come\_In},
      }


    • Ludwig, T., Siebigteroth, T. & Pipek, V. (2014)CrowdMonitor: Monitoring Physical and Digital Activities of Citizens During Emergencies

      IN Aiello, L. M. & McFarland, D. A. (Eds.)., Publisher: Springer, Pages: 421–428 doi:10.1007/978-3-319-15168-7_51
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_crowdmonitor_2014,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {{CrowdMonitor}: {Monitoring} {Physical} and {Digital} {Activities} of {Citizens} {During} {Emergencies}},
      volume = {8852},
      isbn = {978-3-319-15167-0},
      url = {http://dx.doi.org/10.1007/978-3-319-15168-7_51 http://www.tholud.de/wp-content/uploads/2014/12/2014-Ludwig-Siebigteroth-Pipek-SoHuman.pdf},
      doi = {10.1007/978-3-319-15168-7_51},
      booktitle = {Social {Informatics} - {SocInfo} 2014 {International} {Workshops}, {Barcelona}, {Spain}, {November} 11, 2014, {Revised} {Selected} {Papers}},
      publisher = {Springer},
      author = {Ludwig, Thomas and Siebigteroth, Tim and Pipek, Volkmar},
      editor = {Aiello, Luca Maria and McFarland, Daniel A},
      year = {2014},
      keywords = {CSCW, PRAXLABS},
      pages = {421--428},
      }


    • Ogonowski, C., Ley, B., Randall, D., Mu, M., Race, N. J. P. & Rouncefield, M. (2014)Designing with Users for Domestic Environments: Methods – Challenges – Lessons Learned

      New York, NY, USA, Publisher: ACM, Pages: 335–338 doi:10.1145/2556420.2558855
      [BibTeX] [Download PDF]

      @inproceedings{ogonowski_designing_2014,
      address = {New York, NY, USA},
      series = {{CSCW} {Companion} '14},
      title = {Designing with {Users} for {Domestic} {Environments}: {Methods} - {Challenges} - {Lessons} {Learned}},
      isbn = {978-1-4503-2541-7},
      url = {http://doi.acm.org/10.1145/2556420.2558855},
      doi = {10.1145/2556420.2558855},
      booktitle = {Proceedings of the {Companion} {Publication} of the 17th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} \& {Social} {Computing}},
      publisher = {ACM},
      author = {Ogonowski, Corinna and Ley, Benedikt and Randall, David and Mu, Mu and Race, Nicholas J P and Rouncefield, Mark},
      year = {2014},
      keywords = {CSCW, PRAXLABS, participatory design, Smart Live, ethics, cooperation process, domestic environment, empirical methods, field studies, user-involvement},
      pages = {335--338},
      }


    • Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (2014)Collaborative Technologies in Democratic Processes

      IN Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (Eds.).
      [BibTeX]

      @inproceedings{bertelsen_collaborative_2014,
      title = {Collaborative {Technologies} in {Democratic} {Processes}},
      volume = {11},
      booktitle = {Proceedings of a workshop at {COOP} 2014, {Nice}, {France}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})},
      author = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar},
      editor = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar},
      year = {2014},
      keywords = {CSCW},
      }


    • Ludwig, T., Stickel, O., Boden, A. & Pipek, V. (2014)Towards sociable technologies: an empirical study on designing appropriation infrastructures for 3D printing

      IN Wakkary, R., Harrison, S., Neustaedter, C., Bardzell, S. & Paulos, E. (Eds.)., Publisher: ACM, Pages: 835–844 doi:10.1145/2598510.2598528
      [BibTeX] [Download PDF]

      @inproceedings{ludwig_towards_2014,
      title = {Towards sociable technologies: an empirical study on designing appropriation infrastructures for {3D} printing},
      isbn = {978-1-4503-2902-6},
      url = {http://doi.acm.org/10.1145/2598510.2598528},
      doi = {10.1145/2598510.2598528},
      booktitle = {Designing {Interactive} {Systems} {Conference} 2014, {DIS} '14, {Vancouver}, {BC}, {Canada}, {June} 21-25, 2014},
      publisher = {ACM},
      author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar},
      editor = {Wakkary, Ron and Harrison, Steve and Neustaedter, Carman and Bardzell, Shaowen and Paulos, Eric},
      year = {2014},
      keywords = {CSCW, FabLab},
      pages = {835--844},
      }

    2013


    • Ogonowski, C., Ley, B., Hess, J., Wan, L. & Wulf, V. (2013)Designing for the Living Room: Long-term User Involvement in a Living Lab

      New York, USA, Publisher: ACM, Pages: 1539–1548 doi:10.1145/2470654.2466205
      [BibTeX] [Download PDF]

      @inproceedings{ogonowski_designing_2013,
      address = {New York, USA},
      series = {{CHI} '13},
      title = {Designing for the {Living} {Room}: {Long}-term {User} {Involvement} in a {Living} {Lab}},
      isbn = {978-1-4503-1899-0},
      url = {http://doi.acm.org/10.1145/2470654.2466205},
      doi = {10.1145/2470654.2466205},
      booktitle = {Proceedings of {CHI} '13},
      publisher = {ACM},
      author = {Ogonowski, Corinna and Ley, Benedikt and Hess, Jan and Wan, Lin and Wulf, Volker},
      month = apr,
      year = {2013},
      keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, SocialMedia, participatory design, living lab, LivingLabEnergy, domestic domain, long-term user study},
      pages = {1539--1548},
      }


    • Wulf, V., Misaki, K., Atam, M., Randall, D. & Rohde, M. (2013)‘On the ground’ in Sidi Bouzid: investigating social media use during the tunisian revolution

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1409–1418 doi:10.1145/2441776.2441935
      [BibTeX] [Abstract] [Download PDF]

      We present a study conducted in Sidi Bouzid, the Tunisian town where the Arab Revolution, also known as ‘Arab Spring’, started, and where the role of Web 2.0 and social media applications in the people’s uprising have been much discussed. We identify four relevant phenomena: (1) the publication of classified materials via WikiLeaks challenged the regime’s legitimacy, (2) Web 2.0 connected local activists with Arab satellite TV, (3) social media linked the young activists with actors in other cities in Tunisia, (4) social media allowed organizing resistance inside Sidi Bouzid. Methodologically, we question a too deterministic view of the role of the new media and the representativeness of investigative techniques that uniquely use the new media in order to assess their impact. At the same time, rigorous investigations ‘on the ground’ are extremely difficult. We present a modest and initial attempt to provide such an ‘on the ground’ approach, cognizant of necessary limitations. We compare our findings with studies which analyze data downloaded out of social media applications and suggest that studies of the kind we describe offer additional insight and play an essential role in better understanding political uses of social media.

      @inproceedings{wulf_ground_2013-1,
      address = {New York, NY, USA},
      series = {{CSCW} '13},
      title = {'{On} the ground' in {Sidi} {Bouzid}: investigating social media use during the tunisian revolution},
      isbn = {978-1-4503-1331-5},
      shorttitle = {'{On} the ground' in {Sidi} {Bouzid}},
      url = {https://doi.org/10.1145/2441776.2441935},
      doi = {10.1145/2441776.2441935},
      abstract = {We present a study conducted in Sidi Bouzid, the Tunisian town where the Arab Revolution, also known as 'Arab Spring', started, and where the role of Web 2.0 and social media applications in the people's uprising have been much discussed. We identify four relevant phenomena: (1) the publication of classified materials via WikiLeaks challenged the regime's legitimacy, (2) Web 2.0 connected local activists with Arab satellite TV, (3) social media linked the young activists with actors in other cities in Tunisia, (4) social media allowed organizing resistance inside Sidi Bouzid. Methodologically, we question a too deterministic view of the role of the new media and the representativeness of investigative techniques that uniquely use the new media in order to assess their impact. At the same time, rigorous investigations 'on the ground' are extremely difficult. We present a modest and initial attempt to provide such an 'on the ground' approach, cognizant of necessary limitations. We compare our findings with studies which analyze data downloaded out of social media applications and suggest that studies of the kind we describe offer additional insight and play an essential role in better understanding political uses of social media.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 2013 conference on {Computer} supported cooperative work},
      publisher = {Association for Computing Machinery},
      author = {Wulf, Volker and Misaki, Kaoru and Atam, Meryem and Randall, David and Rohde, Markus},
      month = feb,
      year = {2013},
      keywords = {social media, arab spring, on the ground' studies},
      pages = {1409--1418},
      }


    • Schwartz, T., Denef, S., Stevens, G., Ramirez, L. & Wulf, V. (2013)Cultivating Energy Literacy: Results from a Longitudinal Living Lab Study of a Home Energy Management System

      New York, NY, USA, Publisher: ACM, Pages: 1193–1202 doi:10.1145/2470654.2466154
      [BibTeX] [Abstract] [Download PDF]

      This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption both in realtime and in retrospective on the TV and on mobile devices. Contrasting with existing research focused on how technology persuades people to consume less energy, our study uses a grounded approach to analyze HEMS emplacement. As an important result, we present here the issue of ‘energy literacy’. Our study reveals that, by using HEMS, participants became increasingly literate in understanding domestic electricity consumption. We discuss the role HEMS played in that process and how the acquired literacy changed energy consumption patterns. We conclude that literacy in energy consumption has value on its own and explain how eco feedback system designs can benefit from this understanding. Copyright © 2013 ACM.

      @inproceedings{schwartz_cultivating_2013,
      address = {New York, NY, USA},
      series = {{CHI} '13},
      title = {Cultivating {Energy} {Literacy}: {Results} from a {Longitudinal} {Living} {Lab} {Study} of a {Home} {Energy} {Management} {System}},
      isbn = {978-1-4503-1899-0},
      url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84877999779&partnerID=40&md5=0f531b7b46008d99297158e1951b58a2 http://doi.acm.org/10.1145/2470654.2466154},
      doi = {10.1145/2470654.2466154},
      abstract = {This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption both in realtime and in retrospective on the TV and on mobile devices. Contrasting with existing research focused on how technology persuades people to consume less energy, our study uses a grounded approach to analyze HEMS emplacement. As an important result, we present here the issue of 'energy literacy'. Our study reveals that, by using HEMS, participants became increasingly literate in understanding domestic electricity consumption. We discuss the role HEMS played in that process and how the acquired literacy changed energy consumption patterns. We conclude that literacy in energy consumption has value on its own and explain how eco feedback system designs can benefit from this understanding. Copyright © 2013 ACM.},
      booktitle = {Proceedings of {CHI} '13},
      publisher = {ACM},
      author = {Schwartz, Tobias and Denef, Sebastian and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
      year = {2013},
      keywords = {PRAXLABS, Energy literacy, Energy monitoring, HEMS, a-paper},
      pages = {1193--1202},
      }


    • Adeel, M., Nett, B., Gurbanova, T., Wulf, V. & Randall, D. (2013)The Challenges of Microfinance Innovation: Understanding ‘Private Services’

      IN Bertelsen, O. W., Ciolfi, L., Grasso, M. A. & Papadopoulos, G. A. (Eds.). London, Publisher: Springer, Pages: 269–286 doi:10.1007/978-1-4471-5346-7_14
      [BibTeX] [Abstract]

      The organization, technology and operation of microfinance have undergone much change and differentiation. Muhammad Yunus, a Nobel-prize winner first demonstrated the possible empowerment of poor people by means of microfinance. Even so, certain cases have indicated that this empowerment does not necessarily occur and that microfinance can even be damaging. In this paper, we describe a case study which describes some of the value clients do receive from an initiative of this kind but notes that this value sometimes lies in unofficial, ‘private’, advice and help. To this end, we conducted an ethnographic study in a microfinance institution (MFI) in Azerbaijan. We found a special pattern of interaction between MFI-staff members and customers, which both regarded as beneficial. Since, from the point of the organization, it was not recognizably part of their work, we call it a “private service”. We think that the identification of similar private initiatives may help to identify new possible synergies between the operation, organization and technology in the microfinance sector. All of them are decisive for the identification of promising human–computer interaction patterns and the design of supportive computer applications.

      @inproceedings{adeel_challenges_2013-1,
      address = {London},
      title = {The {Challenges} of {Microfinance} {Innovation}: {Understanding} ‘{Private} {Services}’},
      isbn = {978-1-4471-5346-7},
      shorttitle = {The {Challenges} of {Microfinance} {Innovation}},
      doi = {10.1007/978-1-4471-5346-7_14},
      abstract = {The organization, technology and operation of microfinance have undergone much change and differentiation. Muhammad Yunus, a Nobel-prize winner first demonstrated the possible empowerment of poor people by means of microfinance. Even so, certain cases have indicated that this empowerment does not necessarily occur and that microfinance can even be damaging. In this paper, we describe a case study which describes some of the value clients do receive from an initiative of this kind but notes that this value sometimes lies in unofficial, ‘private’, advice and help. To this end, we conducted an ethnographic study in a microfinance institution (MFI) in Azerbaijan. We found a special pattern of interaction between MFI-staff members and customers, which both regarded as beneficial. Since, from the point of the organization, it was not recognizably part of their work, we call it a “private service”. We think that the identification of similar private initiatives may help to identify new possible synergies between the operation, organization and technology in the microfinance sector. All of them are decisive for the identification of promising human–computer interaction patterns and the design of supportive computer applications.},
      language = {en},
      booktitle = {{ECSCW} 2013: {Proceedings} of the 13th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 21-25 {September} 2013, {Paphos}, {Cyprus}},
      publisher = {Springer},
      author = {Adeel, Muhammad and Nett, Bernhard and Gurbanova, Turkan and Wulf, Volker and Randall, David},
      editor = {Bertelsen, Olav W. and Ciolfi, Luigina and Grasso, Maria Antonietta and Papadopoulos, George Angelos},
      year = {2013},
      keywords = {Articulation Work, Commercial Bank, Local Record, Poverty Reduction, Social Capital},
      pages = {269--286},
      }


    • Meurer, J., Stein, M. & Stevens, G. (2013)Living Labs zur Gestaltung innovativer Mobilitätskonzepte für ältere Menschen

      , Publisher: Oldenbourg Verlag, Pages: 95–102
      [BibTeX]

      @inproceedings{meurer_living_2013,
      title = {Living {Labs} zur {Gestaltung} innovativer {Mobilitätskonzepte} für ältere {Menschen}},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg Verlag},
      author = {Meurer, Johanna and Stein, Martin and Stevens, Gunnar},
      year = {2013},
      keywords = {PRAXLABS, s-mobil},
      pages = {95--102},
      }


    • Wan, L., Hess, J., Ley, B., Wulf, V. & Sjablow, V. (2013)Onegai: A Demand-driven Photo Sharing Tool with Location Reference

      New York, NY, USA, Publisher: ACM, Pages: 841–846 doi:10.1145/2468356.2468507
      [BibTeX] [Download PDF]

      @inproceedings{wan_onegai_2013,
      address = {New York, NY, USA},
      series = {{CHI} {EA} '13},
      title = {Onegai: {A} {Demand}-driven {Photo} {Sharing} {Tool} with {Location} {Reference}},
      isbn = {978-1-4503-1952-2},
      url = {http://doi.acm.org/10.1145/2468356.2468507},
      doi = {10.1145/2468356.2468507},
      booktitle = {{CHI} '13 {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
      publisher = {ACM},
      author = {Wan, Lin and Hess, Jan and Ley, Benedikt and Wulf, Volker and Sjablow, Vitali},
      year = {2013},
      keywords = {CSCW, demand-driven sharing, intimate visual co-presence, lightweight visual communication, location-based media sharing, a-paper},
      pages = {841--846},
      }


    • Meurer, J., Stein, M., Rohde, M. & Wulf, V. (2013)“It’s more than finding the way – Mobility experiences of seniors.”

      Paphos, Cyprus
      [BibTeX]

      @inproceedings{meurer_its_2013,
      address = {Paphos, Cyprus},
      title = {“{It}'s more than finding the way - {Mobility} experiences of seniors.”},
      booktitle = {{ECSCW} 13 - {Proceedings} of the 13th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}},
      author = {Meurer, Johanna and Stein, Martin and Rohde, Markus and Wulf, Volker},
      year = {2013},
      }


    • Ley, B., Pipek, V., Siebigteroth, T. & Wiedenhoefer, T. (2013)Retrieving and Exchanging of Information in Inter-organizational Crisis Management

      IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Müller, T. (Eds.). Baden-Baden, Germany, Pages: 812–822
      [BibTeX]

      @inproceedings{ley_retrieving_2013,
      address = {Baden-Baden, Germany},
      title = {Retrieving and {Exchanging} of {Information} in {Inter}-organizational {Crisis} {Management}},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      author = {Ley, Benedikt and Pipek, Volkmar and Siebigteroth, Tim and Wiedenhoefer, Torben},
      editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim},
      year = {2013},
      keywords = {CSCW},
      pages = {812--822},
      }


    • Reuter, C. (2013)Power Outage Communications: Survey of Needs, Infrastructures and Concepts

      IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Yang, L. (Eds.). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 884–889
      [BibTeX] [Abstract] [Download PDF]

      Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users’ needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.

      @inproceedings{reuter_power_2013,
      address = {Baden-Baden, Germany},
      title = {Power {Outage} {Communications}: {Survey} of {Needs}, {Infrastructures} and {Concepts}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/2013_reuter_poweroutagecommunication_iscram.pdf},
      abstract = {Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian},
      editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Yang, L.},
      year = {2013},
      keywords = {CSCW, HCI, PRAXLABS, Infrastruktur, RSF, InfoStrom, Power Outage, Citizen, Communication Infrastructures, Crisis Communication, Mobile Computing},
      pages = {884--889},
      }


    • Weibert, A., Aal, K. & Schubert, K. (2013)When Ideas Learn How to Fly: Children at the Intersection of Formal and Informal Learning Settings

      [BibTeX]

      @inproceedings{weibert_when_2013,
      title = {When {Ideas} {Learn} {How} to {Fly}: {Children} at the {Intersection} of {Formal} and {Informal} {Learning} {Settings}},
      booktitle = {{CSCL} 2013 {Vol}.{II}, {ISLS}.},
      author = {Weibert, Anne and Aal, Konstantin and Schubert, Kai},
      year = {2013},
      keywords = {Come\_In},
      }


    • Boden, A., Avram, G., Posch, I., Pipek, V. & Fitzpatrick, G. (2013)Workshop on EUD for Supporting Sustainability in Maker Communities

      IN Dittrich, Y., Burnett, M. M., Mørch, A. I. & Redmiles, D. F. (Eds.)., Publisher: Springer, Pages: 298–303 doi:10.1007/978-3-642-38706-7_30
      [BibTeX] [Download PDF]

      @inproceedings{boden_workshop_2013,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {Workshop on {EUD} for {Supporting} {Sustainability} in {Maker} {Communities}},
      volume = {7897},
      isbn = {978-3-642-38705-0},
      url = {http://dx.doi.org/10.1007/978-3-642-38706-7_30},
      doi = {10.1007/978-3-642-38706-7_30},
      booktitle = {End-{User} {Development} - 4th {International} {Symposium}, {IS}-{EUD} 2013, {Copenhagen}, {Denmark}, {June} 10-13, 2013. {Proceedings}},
      publisher = {Springer},
      author = {Boden, Alexander and Avram, Gabriela and Posch, Irene and Pipek, Volkmar and Fitzpatrick, Geraldine},
      editor = {Dittrich, Yvonne and Burnett, Margaret M and Mørch, Anders I and Redmiles, David F},
      year = {2013},
      keywords = {CSCW, PRAXLABS},
      pages = {298--303},
      }


    • Boden, A., Ludwig, T. & Pipek, V. (2013)Designing Infrastructures for Appropriation Support in 3D Printing Communities

      Aachen
      [BibTeX] [Download PDF]

      @inproceedings{boden_designing_2013,
      address = {Aachen},
      title = {Designing {Infrastructures} for {Appropriation} {Support} in {3D} {Printing} {Communities}},
      url = {http://hci.rwth-aachen.de/public/FabLabCon/Slides/0103_VolkmarPiepek_AlexanderBoden.pdf},
      booktitle = {Proceedings of the {First} {European} {Fab} {Lab} {Conference} ({FabLabCon} 2013)},
      author = {Boden, Alexander and Ludwig, Thomas and Pipek, Volkmar},
      year = {2013},
      keywords = {CSCW},
      }


    • Müller, C., Wan, L. & Wulf, V. (2013)Dealing with Wandering in Institutional Care: Exploring the Field

      Venice, Italy, Publisher: IEEE, Pages: 101–104 doi:10.4108/icst.pervasivehealth.2013.252103
      [BibTeX]

      @inproceedings{muller_dealing_2013,
      address = {Venice, Italy},
      title = {Dealing with {Wandering} in {Institutional} {Care}: {Exploring} the {Field}},
      isbn = {978-1-936968-80-0},
      doi = {10.4108/icst.pervasivehealth.2013.252103},
      booktitle = {Proceedings of the {ICTs} for improving {Patients} {Rehabilitation} {Research} {Techniques}},
      publisher = {IEEE},
      author = {Müller, Claudia and Wan, Lin and Wulf, Volker},
      year = {2013},
      keywords = {PRAXLABS, italg},
      pages = {101--104},
      }


    • Ludwig, T., Reuter, C. & Pipek, V. (2013)What You See Is What I Need: Mobile Reporting Practices in Emergencies

      IN Bertelsen, O. W., Ciolfi, L., Grasso, A. & Papadopoulos, G. A. (Eds.). Paphos, Cyrus, Publisher: Springer, Pages: 181–206 doi:10.1007/978-1-4471-5346-7_10
      [BibTeX] [Abstract] [Download PDF]

      Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre’s IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.

      @inproceedings{ludwig_what_2013,
      address = {Paphos, Cyrus},
      title = {What {You} {See} {Is} {What} {I} {Need}: {Mobile} {Reporting} {Practices} in {Emergencies}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_wysiwin-morep_ecscw.pdf http://link.springer.com/chapter/10.1007/978-1-4471-5346-7_10},
      doi = {10.1007/978-1-4471-5346-7_10},
      abstract = {Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre's IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.},
      booktitle = {Proceedings of the {European} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({ECSCW})},
      publisher = {Springer},
      author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
      editor = {Bertelsen, Olav W. and Ciolfi, Luigina and Grasso, Antonietta and Papadopoulos, George Angelos},
      year = {2013},
      keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, MdK},
      pages = {181--206},
      }


    • Heger, O. & Reuter, C. (2013)IT-basierte Unterstützung virtueller und realer Selbsthilfegemeinschaften in Katastrophenlagen

      IN Alt, R. & Franczyk, B. (Eds.). Leipzig, Germany, Pages: 1861–1875
      [BibTeX] [Abstract] [Download PDF]

      Social Media wird zunehmend von Betroffenen und Selbsthilfegemeinschaften in Katastrophenlagen genutzt. In diesem Beitrag werden Studien zu ‚virtuellen‘ und ‚realen‘ Selbsthilfeaktivitäten dargestellt. Untersucht wurden zum einen ‚virtuelle‘ Selbsthilfeaktivitäten in Twitter während der Tornadokatastrophe in den USA am 27./28.4.2011 mit besonderem Fokus auf die zeitlichen Verläufe und Nutzergruppen; zum anderen ‚reale‘ Selbsthilfe anhand Interviews mit Behörden und Organisationen mit Sicherheitsaufgaben (BOS). Hierauf aufbauend werden Gestaltungsaspekte und Anforderungen für Social Media zur Unterstützung von Krisenhelfern bzw. Selbst- und Nachbarschafts- hilfe und zur Kombination von virtuellen und realen Aktivitäten im Katastrophenmanagement diskutiert.

      @inproceedings{heger_it-basierte_2013,
      address = {Leipzig, Germany},
      title = {{IT}-basierte {Unterstützung} virtueller und realer {Selbsthilfegemeinschaften} in {Katastrophenlagen}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/hegerreuter2013_it-selbsthilfegemeinschaften_wi2013.pdf},
      abstract = {Social Media wird zunehmend von Betroffenen und Selbsthilfegemeinschaften in Katastrophenlagen genutzt. In diesem Beitrag werden Studien zu ‚virtuellen‘ und ‚realen‘ Selbsthilfeaktivitäten dargestellt. Untersucht wurden zum einen ‚virtuelle‘ Selbsthilfeaktivitäten in Twitter während der Tornadokatastrophe in den USA am 27./28.4.2011 mit besonderem Fokus auf die zeitlichen Verläufe und Nutzergruppen; zum anderen ‚reale‘ Selbsthilfe anhand Interviews mit Behörden und Organisationen mit Sicherheitsaufgaben (BOS). Hierauf aufbauend werden Gestaltungsaspekte und Anforderungen für Social Media zur Unterstützung von Krisenhelfern bzw. Selbst- und Nachbarschafts- hilfe und zur Kombination von virtuellen und realen Aktivitäten im Katastrophenmanagement diskutiert.},
      booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})},
      author = {Heger, Oliver and Reuter, Christian},
      editor = {Alt, Rainer and Franczyk, Bogdan},
      year = {2013},
      keywords = {CSCW, HCI, A-Paper, SMO, Kooperation, InfoStrom, Katastrophenmanagement, Nachbarschaftshilfe, Selbsthilfe, Social Media, Twitter},
      pages = {1861--1875},
      }


    • Wulf, V., Aal, K., Abu Kteish, I., Atam, M., Schubert, K., Rohde, M., Yerousis, G. & Randall, D. (2013)Fighting against the wall: Social media use by political activists in a Palestinian village

      , Publisher: ACM, Pages: 1979–1988 doi:10.1145/2470654.2466262
      [BibTeX] [Abstract] [Download PDF]

      We analyze practices of political activists in a Palestinian village located in the West Bank, who organize weekly demonstrations against Israel’s settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consisting of eight days ‘on the ground’ observation and interviewing, and extensive monitoring of Internet communication. We describe the activists’ background and their efforts to organize these demonstrations under conditions of military occupation. Over time, we observe the role both digital and material factors play in the organization of protest.

      @inproceedings{wulf_fighting_2013,
      title = {Fighting against the wall: {Social} media use by political activists in a {Palestinian} village},
      isbn = {978-1-4503-1899-0},
      url = {http://dl.acm.org/citation.cfm?id=2470654.2466262},
      doi = {10.1145/2470654.2466262},
      abstract = {We analyze practices of political activists in a Palestinian village located in the West Bank, who organize weekly demonstrations against Israel's settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consisting of eight days ‘on the ground' observation and interviewing, and extensive monitoring of Internet communication. We describe the activists' background and their efforts to organize these demonstrations under conditions of military occupation. Over time, we observe the role both digital and material factors play in the organization of protest.},
      booktitle = {Proceedings of {CHI} '13},
      publisher = {ACM},
      author = {Wulf, Volker and Aal, Konstantin and Abu Kteish, Ibrahim and Atam, Meryem and Schubert, Kai and Rohde, Markus and Yerousis, George and Randall, David},
      year = {2013},
      keywords = {PRAXLABS, yallah, Come\_In, appropriation, field study, political protest, social media, a-paper},
      pages = {1979--1988},
      }


    • Jakobi, T. & Stevens, G. (2013)Always beta: cooperative design in the smart home

      , Publisher: ACM, Pages: 837–844
      [BibTeX]

      @inproceedings{jakobi_always_2013,
      title = {Always beta: cooperative design in the smart home},
      booktitle = {Pervasive and {Ubiquitous} {Computing}, {Adjunct} {Publication}},
      publisher = {ACM},
      author = {Jakobi, Timo and Stevens, Gunnar},
      year = {2013},
      keywords = {PRAXLABS, SMARTLIVE},
      pages = {837--844},
      }


    • Schubert, K., Aal, K., Wulf, V. & Weibert, A. (2013)Come_IN@Palestine: Adapting a German Computer Club Concept to a Palestinian Refugee Camp

      [BibTeX]

      @inproceedings{schubert_come_inpalestine_2013,
      title = {Come\_IN@{Palestine}: {Adapting} a {German} {Computer} {Club} {Concept} to a {Palestinian} {Refugee} {Camp}},
      booktitle = {{CSCL} 2013 {Vol}.{II}, {ISLS}},
      author = {Schubert, Kai and Aal, Konstantin and Wulf, Volker and Weibert, Anne},
      year = {2013},
      keywords = {Come\_In},
      }


    • Hess, J. & Wan, L. (2013)Sketching Design Dimensions for TV centered Cross Platform Environments

      [BibTeX]

      @inproceedings{hess_sketching_2013,
      title = {Sketching {Design} {Dimensions} for {TV} centered {Cross} {Platform} {Environments}},
      isbn = {978-1-4503-0268-5},
      booktitle = {{CHI} '13 {Workshop} on {Exploring} and {Enhancing} the {User} {Experience} for {Television}},
      author = {Hess, Jan and Wan, Lin},
      year = {2013},
      keywords = {PRAXLABS, social media, awareness, cross platform environments, remote control, social tv, a-paper},
      }


    • Reuter, C. & Ritzkatis, M. (2013)Unterstützung mobiler Geo-Kollaboration zur Lageeinschätzung von Feuerwehr und Polizei

      IN Alt, R. & Franczyk, B. (Eds.). Leipzig, Germany, Pages: 1877–1891
      [BibTeX] [Abstract] [Download PDF]

      Aufgrund komplexer und dringlicher Aufgaben steht die Zusammenarbeit über örtliche und organisationale Grenzen hinweg bei Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie Feuerwehr und Polizei, an der Tagesordnung. Ziel dieses Beitrags ist es zu untersuchen, wie die Kollaboration von Einsatzkräften vor Ort und jenen in der Leitstelle durch mobile Geokollaborationssysteme unterstützt werden kann. Nach einer Darstellung verwandter Arbeiten werden anhand einer qualitativen empirischen Studie die Informations- und Kommunikationspraktiken mobiler Einsatzkräfte vorgestellt. Hierauf aufbauend folgt die Konzeptionierung und Umsetzung eines mobilen Geokolla- borationssystems, welches an ein bestehendes Krisenmanagementsystem und Geoinformationssystem (GIS) angebunden ist und als Android-App realisiert wurde. Abschließend werden die Evaluationsergebnisse dieses Systems im Anwendungsfeld vorgestellt.

      @inproceedings{reuter_unterstutzung_2013,
      address = {Leipzig, Germany},
      title = {Unterstützung mobiler {Geo}-{Kollaboration} zur {Lageeinschätzung} von {Feuerwehr} und {Polizei}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/reuterritzkatis2013_mobilegeokollaboration_wi2013.pdf http://aisel.aisnet.org/wi2013/117},
      abstract = {Aufgrund komplexer und dringlicher Aufgaben steht die Zusammenarbeit über örtliche und organisationale Grenzen hinweg bei Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie Feuerwehr und Polizei, an der Tagesordnung. Ziel dieses Beitrags ist es zu untersuchen, wie die Kollaboration von Einsatzkräften vor Ort und jenen in der Leitstelle durch mobile Geokollaborationssysteme unterstützt werden kann. Nach einer Darstellung verwandter Arbeiten werden anhand einer qualitativen empirischen Studie die Informations- und Kommunikationspraktiken mobiler Einsatzkräfte vorgestellt. Hierauf aufbauend folgt die Konzeptionierung und Umsetzung eines mobilen Geokolla- borationssystems, welches an ein bestehendes Krisenmanagementsystem und Geoinformationssystem (GIS) angebunden ist und als Android-App realisiert wurde. Abschließend werden die Evaluationsergebnisse dieses Systems im Anwendungsfeld vorgestellt.},
      booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})},
      author = {Reuter, Christian and Ritzkatis, Michael},
      editor = {Alt, Rainer and Franczyk, Bogdan},
      year = {2013},
      keywords = {CSCW, HCI, PRAXLABS, A-Paper, SMO, Kooperation, InfoStrom, Feuerwehr, Geoinformationssysteme, Kollaboration, Mobile Applications, Polizei},
      pages = {1877--1891},
      }


    • Ogonowski, C., Ley, B. & Stevens, G. (2013)Challenges of Long-Term User Involvement in a Living Lab

      , Pages: 1–4
      [BibTeX]

      @inproceedings{ogonowski_challenges_2013,
      title = {Challenges of {Long}-{Term} {User} {Involvement} in a {Living} {Lab}},
      isbn = {978-1-4503-1899-0},
      booktitle = {{CHI} '13 {Workshop} on {Methods} for {Studying} {Technology} in the {Home}},
      author = {Ogonowski, Corinna and Ley, Benedikt and Stevens, Gunnar},
      year = {2013},
      keywords = {PRAXLABS, Living Lab, long-term study, LivingLabEnergy, domestic domain, a-paper},
      pages = {1--4},
      }


    • Thamm, H., Ludwig, T. & Reuter, C. (2013)Design of a Process Modell for Unmanned Aerial Systems (UAS) in Emergencies

      IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Müller, T. (Eds.). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 478–487
      [BibTeX] [Abstract] [Download PDF]

      The electricity network is one of the most important infrastructures in modern industrialized societies. In the case of power outages, the society becomes aware of their dependence on electricity and organizations responsible for recovery work need precise information about the location and the type of the damage, which are usually not available. Unmanned Aerial Systems (UAS), commonly known as drones, are aircrafts without a human pilot on board and may help to collect this information. While many technical approaches for UAS exist, a systematic process model for using UAS in emergencies based on the organizations needs is still missing. Based on the presentation of current types of UAS, approaches of using UAS and workshops with organizations responsible for recovery work (police and fire department, public administration, power supplier) this paper presents a process model for UAS in emergencies, especially power outages, which takes both theoretical findings and human experiences into consideration.

      @inproceedings{thamm_design_2013,
      address = {Baden-Baden, Germany},
      title = {Design of a {Process} {Modell} for {Unmanned} {Aerial} {Systems} ({UAS}) in {Emergencies}},
      url = {https://www.wineme.uni-siegen.de/paper/2013//2013_thammludwigreuter_uasemergency_iscram.pdf},
      abstract = {The electricity network is one of the most important infrastructures in modern industrialized societies. In the case of power outages, the society becomes aware of their dependence on electricity and organizations responsible for recovery work need precise information about the location and the type of the damage, which are usually not available. Unmanned Aerial Systems (UAS), commonly known as drones, are aircrafts without a human pilot on board and may help to collect this information. While many technical approaches for UAS exist, a systematic process model for using UAS in emergencies based on the organizations needs is still missing. Based on the presentation of current types of UAS, approaches of using UAS and workshops with organizations responsible for recovery work (police and fire department, public administration, power supplier) this paper presents a process model for UAS in emergencies, especially power outages, which takes both theoretical findings and human experiences into consideration.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Thamm, Hans-Peter and Ludwig, Thomas and Reuter, Christian},
      editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim},
      year = {2013},
      keywords = {CSCW, PRAXLABS, Infrastruktur, InfoStrom, Collaboration, Drones, Emergency, Power Outage, Process Model, Unmanned Aerial Systems (UAS)},
      pages = {478--487},
      }


    • Al Akkad, A., Ramirez, L., Denef, S., Boden, A., Wood, L., Büscher, M. & Zimmermann, A. (2013)Reconstructing normality: The use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology

      Adelaide, Australia
      [BibTeX]

      @inproceedings{al_akkad_reconstructing_2013,
      address = {Adelaide, Australia},
      title = {Reconstructing normality: {The} use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology},
      booktitle = {Proceedings of {OzCHI}},
      author = {Al Akkad, Amro and Ramirez, Leonardo and Denef, Sebastian and Boden, Alexander and Wood, Lisa and Büscher, Monika and Zimmermann, Andreas},
      year = {2013},
      }


    • Ludwig, T., Reuter, C. & Pipek, V. (2013)Mobiler Reporting-Mechanismus für örtlich verteilte Einsatzkräfte

      IN Boll, S., Maaß, S. & Malaka, R. (Eds.). Bremen, Germany, Publisher: Oldenbourg-Verlag, Pages: 317–320
      [BibTeX] [Abstract] [Download PDF]

      Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen eine aktuelle und akkurate Informationsbasis. Einige dieser Informationen, z.B. Wetterinformationen, können über externe Dienste in Leitstellensystemen visualisiert werden. Andere müssen seitens der zuständigen Einheiten vor Ort via Funk gemeldet werden. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Reporting-Prozesse: In einer qualitativen empirischen Studie wurden die Kommunikationspraktiken von Polizei und Feuerwehr untersucht. Darauf aufbauend wurde ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen erstellt, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag illustriert, wie zielgerichtete Informationsanfragen unter Berück-sichtigung angemessener Metadaten das Reporting örtlich verteilter Einsatzkräfte unterstützen können.

      @inproceedings{ludwig_mobiler_2013,
      address = {Bremen, Germany},
      title = {Mobiler {Reporting}-{Mechanismus} für örtlich verteilte {Einsatzkräfte}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_mobilerreportingmechanismus_menschcomputer.pdf},
      abstract = {Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen eine aktuelle und akkurate Informationsbasis. Einige dieser Informationen, z.B. Wetterinformationen, können über externe Dienste in Leitstellensystemen visualisiert werden. Andere müssen seitens der zuständigen Einheiten vor Ort via Funk gemeldet werden. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Reporting-Prozesse: In einer qualitativen empirischen Studie wurden die Kommunikationspraktiken von Polizei und Feuerwehr untersucht. Darauf aufbauend wurde ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen erstellt, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag illustriert, wie zielgerichtete Informationsanfragen unter Berück-sichtigung angemessener Metadaten das Reporting örtlich verteilter Einsatzkräfte unterstützen können.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg-Verlag},
      author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
      editor = {Boll, Susanne and Maaß, Susanne and Malaka, Rainer},
      year = {2013},
      keywords = {CSCW, HCI, PRAXLABS, SMO, Kooperation, InfoStrom},
      pages = {317--320},
      }


    • Müller, C., Neufeldt, C., Jakobi, T. & Wulf, V. (2013)Ankerpunkte für das Participatory Design mit älteren Menschen

      München, Publisher: Oldenbourg Verlag, Pages: 347–354
      [BibTeX] [Download PDF]

      @inproceedings{muller_ankerpunkte_2013,
      address = {München},
      title = {Ankerpunkte für das {Participatory} {Design} mit älteren {Menschen}},
      url = {http://books.google.com/books?hl=en&lr=&id=cVfpBQAAQBAJ&oi=fnd&pg=PA347&dq=info:SYqyqHLZHr4J:scholar.google.com&ots=_zT5Vmmg8b&sig=geLDLpiN1fpY9UDmArokpnMhtv4},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Oldenbourg Verlag},
      author = {Müller, Claudia and Neufeldt, Cornelius and Jakobi, Timo and Wulf, Volker},
      year = {2013},
      keywords = {PRAXLABS, DBL, italg},
      pages = {347--354},
      }


    • Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2013)Entwicklung IT-basierter interorganisationaler Krisenmanagement-Infrastrukturen für Stromausfälle

      IN Hornbach, M. (Ed.). Koblenz, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1649–1658
      [BibTeX] [Abstract] [Download PDF]

      Große Stromausfälle, wie beispielsweise der Ausfall der Stromversorgung im Nordosten der USA (2003) oder der Ausfall in weiten Teilen von West-Europa (2005), machen die fundamentale Bedeutung von Strom in unserem täglichen Leben deutlich. Sie zeigen auch, welche wichtige Rolle die Kooperation und Zusammenarbeit zwischen allen Beteiligten der Bewältigungs- und Wiederherstellungsarbeit spielt. Die Erfahrungen aus diesen Ausfällen legen nahe, dass Stromnetzbetreiber, Feuerwehr, Polizei, Behörden und Bürger einer Vielzahl von unterschiedlichen Herausforderungen in der interorganisationalen Kommunikation und innerhalb von Informations- und Koordinierungsprozessen gegenüberstehen. Ziel des Forschungsprojekts „InfoStrom“, welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird, ist die Entwicklung von Konzepten, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. In diesem Beitrag werden potentielle Fragen und zukünftige Themen und erzielte Ergebnisse dargestellt, die sich auf die benutzerzentrierte Technologieentwicklung im Krisenmanagement und auf domain-spezifische Probleme, wie die Verbesserung der Integration von Bürgern in das Krisenmanagement, den Umgang mit Informationsunsicherheiten oder die Unterstützung des interorganisationalen Lernens, beziehen.

      @inproceedings{wiedenhoefer_entwicklung_2013,
      address = {Koblenz, Germany},
      title = {Entwicklung {IT}-basierter interorganisationaler {Krisenmanagement}-{Infrastrukturen} für {Stromausfälle}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/2013_wiedenhoeferreuterleypipek_entwicklungkrisenmanagementinfrastrukturen_inf.pdf},
      abstract = {Große Stromausfälle, wie beispielsweise der Ausfall der Stromversorgung im Nordosten der USA (2003) oder der Ausfall in weiten Teilen von West-Europa (2005), machen die fundamentale Bedeutung von Strom in unserem täglichen Leben deutlich. Sie zeigen auch, welche wichtige Rolle die Kooperation und Zusammenarbeit zwischen allen Beteiligten der Bewältigungs- und Wiederherstellungsarbeit spielt. Die Erfahrungen aus diesen Ausfällen legen nahe, dass Stromnetzbetreiber, Feuerwehr, Polizei, Behörden und Bürger einer Vielzahl von unterschiedlichen Herausforderungen in der interorganisationalen Kommunikation und innerhalb von Informations- und Koordinierungsprozessen gegenüberstehen. Ziel des Forschungsprojekts „InfoStrom“, welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird, ist die Entwicklung von Konzepten, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. In diesem Beitrag werden potentielle Fragen und zukünftige Themen und erzielte Ergebnisse dargestellt, die sich auf die benutzerzentrierte Technologieentwicklung im Krisenmanagement und auf domain-spezifische Probleme, wie die Verbesserung der Integration von Bürgern in das Krisenmanagement, den Umgang mit Informationsunsicherheiten oder die Unterstützung des interorganisationalen Lernens, beziehen.},
      booktitle = {Informatik 2013 - {Informatik} angepasst an {Mensch}, {Organisation} und {Umwelt}},
      publisher = {GI-Edition-Lecture Notes in Informatics (LNI)},
      author = {Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar},
      editor = {Hornbach, Matthias},
      year = {2013},
      keywords = {CSCW, PRAXLABS, Infrastruktur, RSF, Kooperation, InfoStrom},
      pages = {1649--1658},
      }


    • Reuter, C. & Ludwig, T. (2013)Anforderungen und technische Konzepte der Krisenkommunikation bei Stromausfall

      IN Hornbach, M. (Ed.). Koblenz, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1604–1618
      [BibTeX] [Abstract] [Download PDF]

      Im Falle von Stromausfällen kommt der Kommunikation von Stromnetzbetreibern bzw. Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit der Bevölkerung eine besondere Bedeutung zu, da durch strombezogene Ausfälle vieler Kommunikationsinfrastrukturen die klassischen Kommunikationsmedien oftmals nicht in ihrer Gänze genutzt werden können. In diesem Beitrag werden technische Alternativkonzepte zur Unterstützung der Krisenkommunikation bei Ausfall der Stromversorgung untersucht. Hierzu werden zuerst die Wahrnehmung von Stromausfällen durch Bürger und deren Informationsbedarfe dargestellt und anschließend Kommunikationsinfrastrukturen sowie deren Verfügbarkeit in verschiedenen Stromausfallszenarien analysiert. Hierauf aufbauend wird das Konzept einer Smartphone-Applikation vorgestellt, welches die Zeit zwischen Eintreten des Stromausfalls und einer möglichen oder zeitweisen Überlastung des Mobilfunknetzes adressiert und mit potentiellen Nutzern evaluiert wurde. Ziel war es, Erkenntnisse über mögliche mobilfunkbasierte Unterstützungskonzepte zu gewinnen und Design-Vorschläge zur Umsetzung solcher Konzepte zu geben.

      @inproceedings{reuter_anforderungen_2013,
      address = {Koblenz, Germany},
      title = {Anforderungen und technische {Konzepte} der {Krisenkommunikation} bei {Stromausfall}},
      url = {https://www.wineme.uni-siegen.de/paper/2013/2013_reuterludwig_krisenkommunikationstromausfall_inf.pdf},
      abstract = {Im Falle von Stromausfällen kommt der Kommunikation von Stromnetzbetreibern bzw. Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit der Bevölkerung eine besondere Bedeutung zu, da durch strombezogene Ausfälle vieler Kommunikationsinfrastrukturen die klassischen Kommunikationsmedien oftmals nicht in ihrer Gänze genutzt werden können. In diesem Beitrag werden technische Alternativkonzepte zur Unterstützung der Krisenkommunikation bei Ausfall der Stromversorgung untersucht. Hierzu werden zuerst die Wahrnehmung von Stromausfällen durch Bürger und deren Informationsbedarfe dargestellt und anschließend Kommunikationsinfrastrukturen sowie deren Verfügbarkeit in verschiedenen Stromausfallszenarien analysiert. Hierauf aufbauend wird das Konzept einer Smartphone-Applikation vorgestellt, welches die Zeit zwischen Eintreten des Stromausfalls und einer möglichen oder zeitweisen Überlastung des Mobilfunknetzes adressiert und mit potentiellen Nutzern evaluiert wurde. Ziel war es, Erkenntnisse über mögliche mobilfunkbasierte Unterstützungskonzepte zu gewinnen und Design-Vorschläge zur Umsetzung solcher Konzepte zu geben.},
      booktitle = {Informatik 2013 - {Informatik} angepasst an {Mensch}, {Organisation} und {Umwelt}},
      publisher = {GI-Edition-Lecture Notes in Informatics (LNI)},
      author = {Reuter, Christian and Ludwig, Thomas},
      editor = {Hornbach, Matthias},
      year = {2013},
      keywords = {CSCW, PRAXLABS, SMO, Infrastruktur, InfoStrom, VHB–C, WKWI-C},
      pages = {1604--1618},
      }


    • Wulf, V., Misaki, K., Atam, M., Randall, D. & Rohde, M. (2013)‘On the Ground’ in Sidi Bouzid: Investigating Social Media Use during the Tunisian Revolution

      San Antonio, Publisher: ACM Press, Pages: 1409–1418
      [BibTeX]

      @inproceedings{wulf_ground_2013,
      address = {San Antonio},
      title = {‘{On} the {Ground}' in {Sidi} {Bouzid}: {Investigating} {Social} {Media} {Use} during the {Tunisian} {Revolution}},
      booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})},
      publisher = {ACM Press},
      author = {Wulf, Volker and Misaki, Kaoru and Atam, Meryem and Randall, David and Rohde, Markus},
      year = {2013},
      keywords = {CSCW},
      pages = {1409--1418},
      }


    • Stevens, G., Boden, A. & von Rekowski, T. (2013)Objects-to-think-with-together: Rethinking Papert’s fusion of design and use in the age of online sociability

      Copenhagen, Denmark
      [BibTeX]

      @inproceedings{stevens_objects--think--together_2013,
      address = {Copenhagen, Denmark},
      title = {Objects-to-think-with-together: {Rethinking} {Papert}'s fusion of design and use in the age of online sociability},
      booktitle = {Proceedings of the {International} {Symposium} on {End} {User} {Development}},
      author = {Stevens, Gunnar and Boden, Alexander and von Rekowski, Thomas},
      year = {2013},
      }


    • Reuter, C., Heger, O. & Pipek, V. (2013)Combining Real and Virtual Volunteers through Social Media

      IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Müller, T. (Eds.). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 1–10
      [BibTeX] [Abstract] [Download PDF]

      Recent studies have called attention to the improvement of “collaborative resilience” by fostering the collaboration potentials of public and private stakeholders during disasters. With our research we consider real and virtual volunteers in order to detect conditions for cooperation among those citizen groups through social media. Therefore we analysed the usage of Twitter during a tornado crisis to look for role patterns and aspects that helped volunteer groups in the virtual to emerge, and matched the data with an interview study on experiences, attitudes, concerns and potentials professional emergency services recounted in the emergence of volunteer groups in the real. While virtual groups seem to easily form and collaborate, the engagement of real volunteers is decreasing according to the perception of professionals. We discuss the dynamics in both tendencies and suggest design implications (use of existing social networks, promotion and awareness, connection among volunteers, connection to emergency services and systems) to support both types of volunteer groups, which lead to a software prototype.

      @inproceedings{reuter_combining_2013,
      address = {Baden-Baden, Germany},
      title = {Combining {Real} and {Virtual} {Volunteers} through {Social} {Media}},
      url = {http://www.wineme.uni-siegen.de/paper/2013/2013_reuterhegerpipek_combiningrealvirtualvolunteerssocialmedia_iscram.pdf},
      abstract = {Recent studies have called attention to the improvement of “collaborative resilience” by fostering the collaboration potentials of public and private stakeholders during disasters. With our research we consider real and virtual volunteers in order to detect conditions for cooperation among those citizen groups through social media. Therefore we analysed the usage of Twitter during a tornado crisis to look for role patterns and aspects that helped volunteer groups in the virtual to emerge, and matched the data with an interview study on experiences, attitudes, concerns and potentials professional emergency services recounted in the emergence of volunteer groups in the real. While virtual groups seem to easily form and collaborate, the engagement of real volunteers is decreasing according to the perception of professionals. We discuss the dynamics in both tendencies and suggest design implications (use of existing social networks, promotion and awareness, connection among volunteers, connection to emergency services and systems) to support both types of volunteer groups, which lead to a software prototype.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar},
      editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim},
      year = {2013},
      keywords = {CSCW, HCI, PRAXLABS, Selected, SMO, social media, Kooperation, InfoStrom, volunteers, collaboration, collaborative resilience, disasters, emergent groups},
      pages = {1--10},
      }

    2012


    • König-Ries, B., Pipek, V., Pottebaum, J. & Strohschneider, S. (2012)IT-Unterstützung für Public Safety & Security: Interdisziplinäre Anforderungsanalyse, Architekturen und Gestaltungskonzepte (IT4PSS 2012)

      IN Jähnichen, S., Küpper, A. & Albayrak, S. (Eds.). Berlin, Publisher: GI, Pages: 196
      [BibTeX] [Download PDF]

      @inproceedings{konig-ries_it-unterstutzung_2012,
      address = {Berlin},
      series = {{LNI}},
      title = {{IT}-{Unterstützung} für {Public} {Safety} \& {Security}: {Interdisziplinäre} {Anforderungsanalyse}, {Architekturen} und {Gestaltungskonzepte} ({IT4PSS} 2012)},
      volume = {198},
      isbn = {978-3-88579-292-5},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings198/article6647.html},
      booktitle = {Software {Engineering} 2012: {Fachtagung} des {GI}-{Fachbereichs} {Softwaretechnik}},
      publisher = {GI},
      author = {König-Ries, Birgitta and Pipek, Volkmar and Pottebaum, Jens and Strohschneider, Stefan},
      editor = {Jähnichen, Stefan and Küpper, Axel and Albayrak, Sahin},
      year = {2012},
      keywords = {CSCW, PRAXLABS},
      pages = {196},
      }


    • Müller, C., Wan, L., Stein, M. & Neufeldt, C. (2012)Experience of Giving and Receiving – Living Lab-based Technology Design with Elderly People

      Austin, TX, USA
      [BibTeX] [Download PDF]

      @inproceedings{muller_experience_2012,
      address = {Austin, TX, USA},
      title = {Experience of {Giving} and {Receiving} – {Living} {Lab}-based {Technology} {Design} with {Elderly} {People}},
      url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/stein.pdf},
      booktitle = {Workshop {CHI} '12},
      author = {Müller, Claudia and Wan, Lin and Stein, Martin and Neufeldt, Cornelius},
      year = {2012},
      keywords = {italg},
      }


    • Reuter, C., Heger, O. & Pipek, V. (2012)Social Media for Supporting Emergent Groups in Crisis Management

      IN Pipek, V., Palen, L. & Landgren, J. (Eds.). Seattle, USA, Pages: 85–94
      [BibTeX] [Abstract] [Download PDF]

      The great importance of Social Media for our today’s life causes an increasing use of internet – based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review’s objective is to define the term ‘Emergent Group’ and to outline their usage of Social Media as we ll as software – based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft – ware. We finally conclude by giving some potential re – search issues.

      @inproceedings{reuter_social_2012-1,
      address = {Seattle, USA},
      title = {Social {Media} for {Supporting} {Emergent} {Groups} in {Crisis} {Management}},
      url = {http://wineme.uni-siegen.de/paper/2012/2012_reuterhegerpipek_socialmediaemergentgroups_cscw12-ws.pdf},
      abstract = {The great importance of Social Media for our today's life causes an increasing use of internet - based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term ‘Emergent Group' and to outline their usage of Social Media as we ll as software - based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft - ware. We finally conclude by giving some potential re - search issues.},
      booktitle = {Proceedings of the {CSCW} {Workshop} on {Collaboration} and {Crisis} {Informatics}, {International} {Reports} on {Socio} {Informatics}, {Vol}. 9, {No}. 2},
      author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar},
      editor = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas},
      year = {2012},
      keywords = {CSCW, PRAXLABS, InfoStrom, RSBE},
      pages = {85--94},
      }


    • Jakobi, T. & Schwartz, T. (2012)Putting the user in charge: end user development for eco-feedback technologies

      , Publisher: IEEE, Pages: 1–4
      [BibTeX]

      @inproceedings{jakobi_putting_2012,
      title = {Putting the user in charge: end user development for eco-feedback technologies},
      booktitle = {Sustainable {Internet} and {ICT} for {Sustainability} ({SustainIT}), 2012},
      publisher = {IEEE},
      author = {Jakobi, Timo and Schwartz, Tobias},
      year = {2012},
      keywords = {PRAXLABS, SMARTLIVE},
      pages = {1--4},
      }


    • Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home

      New York, NY, USA, Publisher: ACM Press, Pages: 2639–2648
      [BibTeX]

      @inproceedings{muller_ict-development_2012-1,
      address = {New York, NY, USA},
      title = {{ICT}-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home},
      booktitle = {Proceedings of {CHI} '12},
      publisher = {ACM Press},
      author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
      year = {2012},
      keywords = {PRAXLABS, italg, a-paper},
      pages = {2639--2648},
      }


    • Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Inter-organizational Situation Assessment in Crisis Management

      IN Rothkrantz, L., Ristvey, J. & Franco, Z. (Eds.). Vancouver, Canada, Publisher: ISCRAM
      [BibTeX] [Abstract] [Download PDF]

      To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive some design requirements for an inter-organizational situation assessment client (ISAC) as a complementary tool for the crisis management infrastructures the individual organizations have already build for their own areas of responsibility: Support for the aggregation and visualization of information, for the individualization of information compositions, for a collaborative situation assessment and for appropriate structures for sharing and accessing information resources.

      @inproceedings{ley_supporting_2012-1,
      address = {Vancouver, Canada},
      title = {Supporting {Inter}-organizational {Situation} {Assessment} in {Crisis} {Management}},
      url = {http://www.iscramlive.org/ISCRAM2012/proceedings/186.pdf},
      abstract = {To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive some design requirements for an inter-organizational situation assessment client (ISAC) as a complementary tool for the crisis management infrastructures the individual organizations have already build for their own areas of responsibility: Support for the aggregation and visualization of information, for the individualization of information compositions, for a collaborative situation assessment and for appropriate structures for sharing and accessing information resources.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben},
      editor = {Rothkrantz, L. and Ristvey, J. and Franco, Z.},
      year = {2012},
      keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom, RSBE},
      }


    • Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management

      Austin, USA, Publisher: ACM Press, Pages: 1529 doi:10.1145/2207676.2208617
      [BibTeX] [Abstract] [Download PDF]

      Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.

      @inproceedings{ley_supporting_2012,
      address = {Austin, USA},
      title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}},
      isbn = {978-1-4503-1015-4},
      url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf http://dl.acm.org/citation.cfm?doid=2207676.2208617},
      doi = {10.1145/2207676.2208617},
      abstract = {Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      publisher = {ACM Press},
      author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben},
      year = {2012},
      keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, RSBE},
      pages = {1529},
      }


    • Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology @ Home : Impacts on Usage Behavior and Social Structures

      New York, USA, Publisher: ACM, Pages: 185–194
      [BibTeX] [Abstract]

      Studying domestic usage contexts has become an important field in research. Recent technological improvements have made media available on different devices, in different contexts and from different places. The adoption and appropriation of new devices and technologies has led to a more flexible usage behavior. However, even if we know about such a behavior, many questions, regarding how new technology changes the user’s media usage and how these changes affect the social structure in a household, are still unanswered. We will address this topic in our work and want to provide an insight on how recent media consumption patterns have changed due to the appropriation of new technologies in the home. Based on a qualitative long-term Living Lab study we will present various patterns based on changes in media usage routines and their influences on households as social systems. The results provide a detailed understanding of how the new technology is embedded within domestic life by considering potentials and conflicts that also address further design oriented work.

      @inproceedings{hess_new_2012-1,
      address = {New York, USA},
      title = {New {Technology} @ {Home} : {Impacts} on {Usage} {Behavior} and {Social} {Structures}},
      isbn = {978-1-4503-1107-6},
      abstract = {Studying domestic usage contexts has become an important field in research. Recent technological improvements have made media available on different devices, in different contexts and from different places. The adoption and appropriation of new devices and technologies has led to a more flexible usage behavior. However, even if we know about such a behavior, many questions, regarding how new technology changes the user's media usage and how these changes affect the social structure in a household, are still unanswered. We will address this topic in our work and want to provide an insight on how recent media consumption patterns have changed due to the appropriation of new technologies in the home. Based on a qualitative long-term Living Lab study we will present various patterns based on changes in media usage routines and their influences on households as social systems. The results provide a detailed understanding of how the new technology is embedded within domestic life by considering potentials and conflicts that also address further design oriented work.},
      booktitle = {Proceedings of {EuroITV} '12},
      publisher = {ACM},
      author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker},
      year = {2012},
      keywords = {PRAXLABS, diary study, living lab, living room, media usage, television, LivingLabEnergy},
      pages = {185--194},
      }


    • Müller, C., Kötteritzsch, A. & Budweg, S. (2012)Technologische Komponenten von heute als Aushandlungsartefakte für neue Kompositionen von morgen – Erfahrungen und Ergebnisse aus dem AAL-Projekt FoSIBLE

      Berlin, Germany, Publisher: VDE Verlag
      [BibTeX] [Abstract]

      Die Herausforderungen der Technikfolgenforschung innerhalb der AAL-Domäne spiegeln sich in ähnlicher Weise in den einzelnen AAL-Entwicklungsprojekten wider. Sowohl auf einer Makroebene also auch auf der Mikro-(projektbasierten) Ebene besteht jeweils die Anforderung, in der Zusammenschau aus derzeitigem Stand der Technik und zukunftsorientierten Nutzungs- und Nutzerkonzeptionen verlässliche längerfristige Prognosen zu erstellen. Die frühe Einbindung einer Endnutzer-Perspektive in AAL-Innovationsprozesse gilt als wichtige Maßnahme in Technikprojekten, um Produkte praxis- und nutzerfreundlich und damit markttauglich zu gestalten. Nutzerorientierte Methoden liegen dabei in einer weiten Variationsbreite vor, von Simulation und Modellierung der Bedarfe von Senioren in der Usability-Forschung bis hin zur direkten Integration von älteren Menschen, z. B. in Living Lab-Ansätzen. Die konkrete Ausgestaltung der nutzerorientierten Forschung unter dem Living Lab-Label zeigt sich wiederum variantenreich, ebenso in der Intensität des Beziehungsaufbaus zu Endnutzergruppen. So ist der Begriff bisher hauptsächlich konnotiert mit Einrichtungen, in denen Anwendungen im Laborumfeld mit Probanden unter möglichst praxisnahen Bedingungen erprobt werden. Demgegenüber verfolgt das FoSIBLE-Projekt einen Living Lab-Ansatz, der die Freizeit- und Wohnräume der Endnutzer als testbed für technologische Prototypen verortet. Damit ist das Projekt im Umfeld der Nutzer präsent und die Potentiale für den Aufbau eines dauerhaften Aushandlungs- und Kommunikationsraumes sind hoch. Damit dies gelingt, sind besondere sozio-technische Begleitmaßnahmen notwendig, die im Folgenden beschrieben werden.

      @inproceedings{muller_technologische_2012,
      address = {Berlin, Germany},
      title = {Technologische {Komponenten} von heute als {Aushandlungsartefakte} für neue {Kompositionen} von morgen - {Erfahrungen} und {Ergebnisse} aus dem {AAL}-{Projekt} {FoSIBLE}},
      abstract = {Die Herausforderungen der Technikfolgenforschung innerhalb der AAL-Domäne spiegeln sich in ähnlicher Weise in den einzelnen AAL-Entwicklungsprojekten wider. Sowohl auf einer Makroebene also auch auf der Mikro-(projektbasierten) Ebene besteht jeweils die Anforderung, in der Zusammenschau aus derzeitigem Stand der Technik und zukunftsorientierten Nutzungs- und Nutzerkonzeptionen verlässliche längerfristige Prognosen zu erstellen. Die frühe Einbindung einer Endnutzer-Perspektive in AAL-Innovationsprozesse gilt als wichtige Maßnahme in Technikprojekten, um Produkte praxis- und nutzerfreundlich und damit markttauglich zu gestalten. Nutzerorientierte Methoden liegen dabei in einer weiten Variationsbreite vor, von Simulation und Modellierung der Bedarfe von Senioren in der Usability-Forschung bis hin zur direkten Integration von älteren Menschen, z. B. in Living Lab-Ansätzen. Die konkrete Ausgestaltung der nutzerorientierten Forschung unter dem Living Lab-Label zeigt sich wiederum variantenreich, ebenso in der Intensität des Beziehungsaufbaus zu Endnutzergruppen. So ist der Begriff bisher hauptsächlich konnotiert mit Einrichtungen, in denen Anwendungen im Laborumfeld mit Probanden unter möglichst praxisnahen Bedingungen erprobt werden. Demgegenüber verfolgt das FoSIBLE-Projekt einen Living Lab-Ansatz, der die Freizeit- und Wohnräume der Endnutzer als testbed für technologische Prototypen verortet. Damit ist das Projekt im Umfeld der Nutzer präsent und die Potentiale für den Aufbau eines dauerhaften Aushandlungs- und Kommunikationsraumes sind hoch. Damit dies gelingt, sind besondere sozio-technische Begleitmaßnahmen notwendig, die im Folgenden beschrieben werden.},
      booktitle = {Technik für ein selbstbestimmtes {Leben} ({AAL} 2012)},
      publisher = {VDE Verlag},
      author = {Müller, Claudia and Kötteritzsch, Anna and Budweg, Steffen},
      year = {2012},
      keywords = {italg},
      }


    • Hess, J., Wan, L., Ley, B. & Wulf, V. (2012)In-situ everywhere: a qualitative feedback infrastructure for cross platform home-IT

      New York, NY, USA, Publisher: ACM, Pages: 75–78 doi:10.1145/2325616.2325633
      [BibTeX] [Download PDF]

      @inproceedings{hess_-situ_2012,
      address = {New York, NY, USA},
      series = {{EuroiTV} '12},
      title = {In-situ everywhere: a qualitative feedback infrastructure for cross platform home-{IT}},
      isbn = {978-1-4503-1107-6},
      url = {http://dl.acm.org/citation.cfm?id=2325633 http://doi.acm.org/10.1145/2325616.2325633},
      doi = {10.1145/2325616.2325633},
      booktitle = {Proceedings of {EuroITV} '12},
      publisher = {ACM},
      author = {Hess, Jan and Wan, Lin and Ley, Benedikt and Wulf, Volker},
      year = {2012},
      keywords = {CSCW, PRAXLABS, SocialMedia, EUDISMES, community help, cross platform infrastructure, in-situ feedback, remote evaluation},
      pages = {75--78},
      }


    • Christofzik, D. & Reuter, C. (2012)Einfluss der Qualitätsermittlung kollaborativ erstellter Informationen auf die Gestaltung interorganisationaler Krisenmanagementsysteme

      IN Mattfeld, D. C. & Robra-Bissantz, S. (Eds.). Braunschweig, Germany, Publisher: GITO-Verlag, Pages: 2049–2060
      [BibTeX] [Abstract] [Download PDF]

      In dieser Arbeit analysieren wir die Gesamtqualität kollaborativ erstellter Informationen als Aggregation der Qualität von Einzelinformationen indem wir die Angemessenheit verschiedener Funktionen in Abhängigkeit von der jeweiligen Fragestellung betrachten. Ziel ist die Herausstellung von Implikationen für das Design kollaborativer Systeme. Die Untersuchung findet am Beispiel des interorganisationalen Krisenmanagements statt. Nach einer Darstellung möglicher Aggregationsfunktionen zeigen wir auf Basis qualitativ-empirischer Untersuchungen exemplarische Anwendungsfälle aus dem interorganisationalen Krisenmanagement auf. Anhand dieser werden Implikationen für das Design und die Implementierung von Softwarekomponenten für die Vernetzung der beteiligten Akteure gezogen und gezeigt, dass die jeweilige Fragestellung hierbei von besonderer Bedeutung ist.

      @inproceedings{christofzik_einfluss_2012,
      address = {Braunschweig, Germany},
      title = {Einfluss der {Qualitätsermittlung} kollaborativ erstellter {Informationen} auf die {Gestaltung} interorganisationaler {Krisenmanagementsysteme}},
      isbn = {978-3-942183-63-5},
      url = {https://www.wineme.uni-siegen.de/paper/2012/christofzikreuter2012_qualitaetsermittlungkollaborativerinformationen_mkwi.pdf},
      abstract = {In dieser Arbeit analysieren wir die Gesamtqualität kollaborativ erstellter Informationen als Aggregation der Qualität von Einzelinformationen indem wir die Angemessenheit verschiedener Funktionen in Abhängigkeit von der jeweiligen Fragestellung betrachten. Ziel ist die Herausstellung von Implikationen für das Design kollaborativer Systeme. Die Untersuchung findet am Beispiel des interorganisationalen Krisenmanagements statt. Nach einer Darstellung möglicher Aggregationsfunktionen zeigen wir auf Basis qualitativ-empirischer Untersuchungen exemplarische Anwendungsfälle aus dem interorganisationalen Krisenmanagement auf. Anhand dieser werden Implikationen für das Design und die Implementierung von Softwarekomponenten für die Vernetzung der beteiligten Akteure gezogen und gezeigt, dass die jeweilige Fragestellung hierbei von besonderer Bedeutung ist.},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      publisher = {GITO-Verlag},
      author = {Christofzik, Désirée and Reuter, Christian},
      editor = {Mattfeld, Dirk Christian and Robra-Bissantz, Susanne},
      year = {2012},
      keywords = {CSCW, Kooperation, InfoStrom, RSBE},
      pages = {2049--2060},
      }


    • Weibert, A., von Rekowski, T. & Festl, L. (2012)Accessing IT: a curricular approach for girls.

      Copenhagen
      [BibTeX]

      @inproceedings{weibert_accessing_2012,
      address = {Copenhagen},
      title = {Accessing {IT}: a curricular approach for girls.},
      booktitle = {{NordiCHI}'12},
      author = {Weibert, Anne and von Rekowski, Thomas and Festl, Laura},
      year = {2012},
      keywords = {INA},
      }


    • Langanka, A., Mikkelsen, K., von Rekowski, T. & Weibert, A. (2012)Neue Wege in die Informatik: ein curricularer Ansatz für junge Frauen.

      Münster
      [BibTeX]

      @inproceedings{langanka_neue_2012,
      address = {Münster},
      title = {Neue {Wege} in die {Informatik}: ein curricularer {Ansatz} für junge {Frauen}.},
      booktitle = {Tagung “{Frauen} in {Führung}! {Neue} {Modelle} und {Konzepte} der {Karriereförderung} von {Frauen}”},
      author = {Langanka, Alexander and Mikkelsen, Kirsten and von Rekowski, Thomas and Weibert, Anne},
      year = {2012},
      keywords = {INA},
      }


    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Flexible Mediennutzung durch die Integration von Geräten und Diensten

      IN Reiterer, H. & Deussen, O. (Eds.)., Publisher: Oldenbourg Verlag, Pages: 253–262
      [BibTeX] [Abstract] [Download PDF]

      Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.

      @inproceedings{hess_flexible_2012,
      title = {Flexible {Mediennutzung} durch die {Integration} von {Geräten} und {Diensten}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/2883},
      abstract = {Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg Verlag},
      author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
      editor = {Reiterer, Harald and Deussen, Oliver},
      year = {2012},
      keywords = {CSCW, SocialMedia},
      pages = {253--262},
      }


    • Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings

      New York, New York, USA, Publisher: ACM Press, Pages: 2639–2648 doi:10.1145/2207676.2208655
      [BibTeX]

      @inproceedings{muller_ict-development_2012,
      address = {New York, New York, USA},
      title = {{ICT}-development in residential care settings},
      isbn = {978-1-4503-1015-4},
      doi = {10.1145/2207676.2208655},
      booktitle = {Proceedings of the 2012 {ACM} annual conference on {Human} {Factors} in {Computing} {Systems} - {CHI} '12},
      publisher = {ACM Press},
      author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
      year = {2012},
      keywords = {A-Paper, italg},
      pages = {2639--2648},
      }


    • Pipek, V., Palen, L. & Landgren, J. (2012)Workshop summary: collaboration & crisis informatics (CCI’2012)

      IN Poltrock, S. E., Simone, C., Grudin, J., Mark, G. & Riedl, J. (Eds.)., Publisher: ACM, Pages: 13–14 doi:10.1145/2141512.2141520
      [BibTeX] [Download PDF]

      @inproceedings{pipek_workshop_2012,
      title = {Workshop summary: collaboration \& crisis informatics ({CCI}'2012)},
      isbn = {978-1-4503-1051-2},
      url = {http://doi.acm.org/10.1145/2141512.2141520},
      doi = {10.1145/2141512.2141520},
      booktitle = {{CSCW} '12 {Computer} {Supported} {Cooperative} {Work}, {Seattle}, {WA}, {USA}, {February} 11-15, 2012 - {Companion} {Volume}},
      publisher = {ACM},
      author = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas},
      editor = {Poltrock, Steven E and Simone, Carla and Grudin, Jonathan and Mark, Gloria and Riedl, John},
      year = {2012},
      keywords = {CSCW, PRAXLABS},
      pages = {13--14},
      }


    • Reuter, C., Pipek, V., Wiedenhoefer, T. & Ley, B. (2012)Dealing with Terminologies in Collaborative Systems for Crisis Management

      IN Rothkrantz, L., Ristvey, J. & Franco, Z. (Eds.). Vancouver, Canada, Publisher: ACM-Press, Pages: 1529–1538
      [BibTeX] [Abstract] [Download PDF]

      This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the ‘triangle of reference’, a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems.

      @inproceedings{reuter_dealing_2012,
      address = {Vancouver, Canada},
      title = {Dealing with {Terminologies} in {Collaborative} {Systems} for {Crisis} {Management}},
      url = {https://www.wineme.uni-siegen.de/paper/2012/reuteretal2012_terminologiescrisismanagement_iscram.pdf},
      abstract = {This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the ‘triangle of reference', a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ACM-Press},
      author = {Reuter, Christian and Pipek, Volkmar and Wiedenhoefer, Torben and Ley, Benedikt},
      editor = {Rothkrantz, L. and Ristvey, J. and Franco, Z.},
      year = {2012},
      keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom, RSBE, Collaboration, Communication, Terminology},
      pages = {1529--1538},
      }


    • Tscheligi, M., Meschtscherjakov, A., Weiss, A., Wulf, V., Evers, V. & Mutlu, B. (2012)Exploring Collaboration in Challenging Environments : From the Car to the Factory and Beyond

      , Pages: 15–16 doi:10.1145/2141512.2141521
      [BibTeX]

      @inproceedings{tscheligi_exploring_2012,
      title = {Exploring {Collaboration} in {Challenging} {Environments} : {From} the {Car} to the {Factory} and {Beyond}},
      isbn = {978-1-4503-1051-2},
      doi = {10.1145/2141512.2141521},
      booktitle = {Proceedings of {ACM}-{CSCW} 2012},
      author = {Tscheligi, Manfred and Meschtscherjakov, Alexander and Weiss, Astrid and Wulf, Volker and Evers, Vanessa and Mutlu, Bilge},
      year = {2012},
      pages = {15--16},
      }


    • Draxler, S., Stevens, G., Stein, M., Boden, A. & Randall, D. (2012)Supporting the social context of technology appropriation

      New York, New York, USA, Publisher: ACM Press, Pages: 2835–2844 doi:10.1145/2207676.2208687
      [BibTeX] [Download PDF]

      @inproceedings{draxler_supporting_2012,
      address = {New York, New York, USA},
      title = {Supporting the social context of technology appropriation},
      isbn = {978-1-4503-1015-4},
      url = {http://dl.acm.org/citation.cfm?doid=2207676.2208687},
      doi = {10.1145/2207676.2208687},
      booktitle = {Proceedings of the 2012 {ACM} annual conference on {Human} {Factors} in {Computing} {Systems} - {CHI} '12},
      publisher = {ACM Press},
      author = {Draxler, Sebastian and Stevens, Gunnar and Stein, Martin and Boden, Alexander and Randall, David},
      year = {2012},
      keywords = {A-Paper},
      pages = {2835--2844},
      }


    • Reuter, C., Heger, O. & Pipek, V. (2012)Social Media for Supporting Emergent Groups in Crisis Management

      IN Pipek, V., Palen, L. & Landgren, J. (Eds.). Bonn, Germany, Pages: 84–92
      [BibTeX] [Abstract] [Download PDF]

      The great importance of Social Media for our today’s life causes an increasing use of internet – based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review’s objective is to define the term ‘Emergent Group’ and to outline their usage of Social Media as we ll as software – based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft – ware. We finally conclude by giving some potential re – search issues.

      @inproceedings{reuter_social_2012,
      address = {Bonn, Germany},
      title = {Social {Media} for {Supporting} {Emergent} {Groups} in {Crisis} {Management}},
      url = {http://wineme.uni-siegen.de/paper/2012/2012_reuterhegerpipek_socialmediaemergentgroups_cscw12-ws.pdf www.iisi.de/international-reports-on-socio-informatics-irsi/},
      abstract = {The great importance of Social Media for our today's life causes an increasing use of internet - based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term ‘Emergent Group' and to outline their usage of Social Media as we ll as software - based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft - ware. We finally conclude by giving some potential re - search issues.},
      booktitle = {Proceedings of the {CSCW} {Workshop} on {Collaboration} and {Crisis} {Informatics}, {International} {Reports} on {Socio} {Informatics}},
      author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar},
      editor = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas},
      year = {2012},
      keywords = {CSCW, HCI, PRAXLABS, SMO, Kooperation, InfoStrom, RSBE},
      pages = {84--92},
      }


    • Stumpf, S., Burnett, M., Pipek, V. & Wong, W. (2012)End-user interactions with intelligent and autonomous systems

      IN Konstan, J. A., Chi, E. H. & Höök, K. (Eds.)., Publisher: ACM, Pages: 2755–2758 doi:10.1145/2212776.2212713
      [BibTeX] [Download PDF]

      @inproceedings{stumpf_end-user_2012,
      title = {End-user interactions with intelligent and autonomous systems},
      isbn = {978-1-4503-1016-1},
      url = {http://doi.acm.org/10.1145/2212776.2212713},
      doi = {10.1145/2212776.2212713},
      booktitle = {{CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} '12, {Extended} {Abstracts} {Volume}, {Austin}, {TX}, {USA}, {May} 5-10, 2012},
      publisher = {ACM},
      author = {Stumpf, Simone and Burnett, Margaret and Pipek, Volkmar and Wong, Weng-Keen},
      editor = {Konstan, Joseph A and Chi, Ed H and Höök, Kristina},
      year = {2012},
      keywords = {CSCW, PRAXLABS, a-paper},
      pages = {2755--2758},
      }


    • Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology@Home: Impacts on Usage Behavior and Social Structures

      New York, NY, USA, Publisher: ACM, Pages: 185–194 doi:10.1145/2325616.2325653
      [BibTeX] [Download PDF]

      @inproceedings{hess_new_2012,
      address = {New York, NY, USA},
      series = {{EuroiTV} '12},
      title = {New {Technology}@{Home}: {Impacts} on {Usage} {Behavior} and {Social} {Structures}},
      isbn = {978-1-4503-1107-6},
      url = {http://doi.acm.org/10.1145/2325616.2325653},
      doi = {10.1145/2325616.2325653},
      booktitle = {Proceedings of the 10th {European} {Conference} on {Interactive} {TV} and {Video}},
      publisher = {ACM},
      author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker},
      year = {2012},
      keywords = {CSCW, SocialMedia, EUDISMES, diary study, living lab, living room, media usage, television},
      pages = {185--194},
      }


    • Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management

      Austin, USA, Publisher: ACM Press, Pages: 1529–1538
      [BibTeX] [Download PDF]

      @inproceedings{ley_supporting_2012-2,
      address = {Austin, USA},
      title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}},
      url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      publisher = {ACM Press},
      author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben},
      year = {2012},
      keywords = {CSCW, PRAXLABS, A-Paper, InfoStrom, RSBE},
      pages = {1529--1538},
      }

    2011


    • Reuter, C., Marx, A. & Pipek, V. (2011)Desaster 2.0: Einbeziehung von Bürgern in das Krisenmanagement

      IN Eibl, M. (Ed.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 141–150
      [BibTeX] [Abstract] [Download PDF]

      In dieser Arbeit soll untersucht werden, wie die im Krisenmanagement beteiligten Akteure (wie Polizei, Feuerwehr, Hilfsorganisationen, Infrastrukturbetreiber) und die betroffenen Bürger mittels Social Software kommunizieren und kollaborieren können. Anhand unserer Literaturstudie stellen wir einen Überblick über vergangene Forschung in diesem Bereich dar. Hierauf aufbauend präsentieren wir unsere beiden Fallstudien zur Nutzung von Social Software in Krisen: Zum einen während der Flugausfälle im Zuge des Vulkanausbruchs auf Island im April 2010, zum anderen im Zuge des Loveparade-Unglücks am 24.07.2010. Anschließend stellen wir identifizierte Stärken und Schwächen dar und fassen identifizierte Potentiale in einer Klassifikationsmatrix für Social Software im Krisenmanagement zusammen.

      @inproceedings{reuter_desaster_2011,
      address = {München, Germany},
      title = {Desaster 2.0: {Einbeziehung} von {Bürgern} in das {Krisenmanagement}},
      isbn = {978-3-486-71235-3},
      url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-marx-pipek2011_desaster20_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.141 http://www.degruyter.com/page/556},
      abstract = {In dieser Arbeit soll untersucht werden, wie die im Krisenmanagement beteiligten Akteure (wie Polizei, Feuerwehr, Hilfsorganisationen, Infrastrukturbetreiber) und die betroffenen Bürger mittels Social Software kommunizieren und kollaborieren können. Anhand unserer Literaturstudie stellen wir einen Überblick über vergangene Forschung in diesem Bereich dar. Hierauf aufbauend präsentieren wir unsere beiden Fallstudien zur Nutzung von Social Software in Krisen: Zum einen während der Flugausfälle im Zuge des Vulkanausbruchs auf Island im April 2010, zum anderen im Zuge des Loveparade-Unglücks am 24.07.2010. Anschließend stellen wir identifizierte Stärken und Schwächen dar und fassen identifizierte Potentiale in einer Klassifikationsmatrix für Social Software im Krisenmanagement zusammen.},
      booktitle = {Mensch \& {Computer} 2011: Übermedien Übermorgen},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar},
      editor = {Eibl, Maximilian},
      year = {2011},
      keywords = {CSCW, HCI, SMO, Kooperation, InfoStrom, RSBE},
      pages = {141--150},
      }


    • Reuter, C. (2011)Motive und Barrieren für Social Software in Organisationen und im Krisenmanagement

      IN Eibl, M. & Ritter, M. (Eds.). Chemnitz, Germany, Publisher: Universitätsverlag Chemnitz, Pages: 87–90
      [BibTeX] [Abstract] [Download PDF]

      Es existieren zahlreiche Motive und Barrieren zur Nutzung von Social Software in Unternehmen und Organisationen. Ein mögliches Anwendungsszenario ist das interorganisationale Krisenmanagement von Behörden und Organisationen mit Sicherheitsaufgaben, Unternehmen und Bürgern bei Großschadenslagen. In diesem Beitrag werden Motive und Barrieren der Nutzung von Social Software in Unternehmen herausgestellt. Hierauf aufbauend werden diese auf das interorganisationale Krisenmanagement übertragen und Besonderheiten herausgearbeitet. Ziel ist die Darstellung möglicher Motive zur Nutzung von Social Software in der interorganisationalen Krisenkooperation.

      @inproceedings{reuter_motive_2011,
      address = {Chemnitz, Germany},
      title = {Motive und {Barrieren} für {Social} {Software} in {Organisationen} und im {Krisenmanagement}},
      url = {http://matel.professional-learning.eu/images/c/c1/1Reuter2011.pdf},
      abstract = {Es existieren zahlreiche Motive und Barrieren zur Nutzung von Social Software in Unternehmen und Organisationen. Ein mögliches Anwendungsszenario ist das interorganisationale Krisenmanagement von Behörden und Organisationen mit Sicherheitsaufgaben, Unternehmen und Bürgern bei Großschadenslagen. In diesem Beitrag werden Motive und Barrieren der Nutzung von Social Software in Unternehmen herausgestellt. Hierauf aufbauend werden diese auf das interorganisationale Krisenmanagement übertragen und Besonderheiten herausgearbeitet. Ziel ist die Darstellung möglicher Motive zur Nutzung von Social Software in der interorganisationalen Krisenkooperation.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Universitätsverlag Chemnitz},
      author = {Reuter, Christian},
      editor = {Eibl, Maximilian and Ritter, Marc},
      year = {2011},
      keywords = {CSCW, HCI, PRAXLABS, SMO, InfoStrom, RSBE},
      pages = {87--90},
      }


    • Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2011)Inter-Organizational Crisis Management Infrastructures for Electrical Power Breakdowns

      Lisbon, Portugal
      [BibTeX] [Abstract] [Download PDF]

      Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.

      @inproceedings{wiedenhoefer_inter-organizational_2011,
      address = {Lisbon, Portugal},
      title = {Inter-{Organizational} {Crisis} {Management} {Infrastructures} for {Electrical} {Power} {Breakdowns}},
      url = {https://www.wineme.uni-siegen.de/paper/2011/wiedenhoeferreuterleypipek_2011_crisismanagementinfrastructures_iscram2011.pdf},
      abstract = {Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      author = {Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar},
      year = {2011},
      keywords = {CSCW, PRAXLABS, InfoStrom, RSBE, Citizen Participation., Crisis Management, Inter-organizational Communication and Learning, User-Centered Design},
      }


    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Jumping Between Devices and Services: Towards an Integrated Concept for Social TV

      New York, NY, USA, Publisher: ACM, Pages: 11–20 doi:10.1145/2000119.2000122
      [BibTeX] [Download PDF]

      @inproceedings{hess_jumping_2011,
      address = {New York, NY, USA},
      series = {{EuroITV} '11},
      title = {Jumping {Between} {Devices} and {Services}: {Towards} an {Integrated} {Concept} for {Social} {TV}},
      isbn = {978-1-4503-0602-7},
      url = {http://doi.acm.org/10.1145/2000119.2000122},
      doi = {10.1145/2000119.2000122},
      booktitle = {Proceddings of the 9th {International} {Interactive} {Conference} on {Interactive} {Television}},
      publisher = {ACM},
      author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
      year = {2011},
      keywords = {CSCW, social media, SocialMedia, participatory design, diary study, living lab, social tv},
      pages = {11--20},
      }


    • Syed, H. A., Zehra, S. & Iftikhar, H. (2011)Using computer aided language software for teaching and self-learning

      , Publisher: IEEE, Pages: 102–106
      [BibTeX] [Download PDF]

      @inproceedings{syed_using_2011,
      title = {Using computer aided language software for teaching and self-learning},
      url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/04/Using_CALS_for_Teaching_and_Learning.pdf},
      booktitle = {2011 14th {International} {Conference} on {Interactive} {Collaborative} {Learning}},
      publisher = {IEEE},
      author = {Syed, Hussain Abid and Zehra, Samana and Iftikhar, Haseeb},
      year = {2011},
      pages = {102--106},
      }


    • Reuter, C., Pohl, P. & Pipek, V. (2011)Umgang mit Terminologien in inter- organisationaler Krisenkooperation – eine explorative Empirie

      IN Eibl, M. (Ed.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 171–180
      [BibTeX] [Abstract] [Download PDF]

      Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.

      @inproceedings{reuter_umgang_2011-1,
      address = {München, Germany},
      title = {Umgang mit {Terminologien} in inter- organisationaler {Krisenkooperation} - eine explorative {Empirie}},
      isbn = {978-3-486-71235-3},
      url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-pohl-pipek2011_terminologien-krisenkoop_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.171},
      abstract = {Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.},
      booktitle = {Mensch \& {Computer} 2011: Übermedien Übermorgen},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Pohl, Patrik and Pipek, Volkmar},
      editor = {Eibl, Maximilian},
      year = {2011},
      keywords = {CSCW, HCI, Kooperation, InfoStrom, RSBE},
      pages = {171--180},
      }


    • Grauer, M., Müller, U., Metz, D., Karadgi, S. & Schäfer, W. (2011)About an architecture for integrated content-based enterprise search

      , Pages: 48–54
      [BibTeX]

      @inproceedings{grauer_about_2011,
      title = {About an architecture for integrated content-based enterprise search},
      booktitle = {3rd {Intl}. {Conf}. on {Information}, {Process}, and {Knowledge} {Management}, {Gosier}, {Guadeloupe}, {France}},
      author = {Grauer, Manfred and Müller, Ulf and Metz, Daniel and Karadgi, S and Schäfer, Walter},
      year = {2011},
      pages = {48--54},
      }


    • Dörner, C., Wiedenhoefer, T., Sprenger, M. & Pipek, V. (2011)SISO: Simple Service Orchestration (Video Showcase)

      New York, NY, USA, Publisher: ACM, Pages: 575–576 doi:10.1145/1958824.1958913
      [BibTeX] [Download PDF]

      @inproceedings{dorner_siso_2011,
      address = {New York, NY, USA},
      series = {{CSCW} '11},
      title = {{SISO}: {Simple} {Service} {Orchestration} ({Video} {Showcase})},
      isbn = {978-1-4503-0556-3},
      url = {http://doi.acm.org/10.1145/1958824.1958913 http://dl.acm.org/citation.cfm?id=1958913},
      doi = {10.1145/1958824.1958913},
      booktitle = {Proceedings of the {ACM} 2011 {Conference} on {Computer} {Supported} {Cooperative} {Work}},
      publisher = {ACM},
      author = {Dörner, Christian and Wiedenhoefer, Torben and Sprenger, Mary-Ann and Pipek, Volkmar},
      year = {2011},
      keywords = {CSCW, EUDISMES, end-user development, business process adaptation, process design environment, service orchestration},
      pages = {575--576},
      }


    • Yetim, F. (2011)Focusing on values in information systems development : A critical review of three methodological frameworks

      Zurich, Switzerland, Pages: 1197–1204
      [BibTeX] [Abstract]

      Values play a significant role in Information Systems Development (ISD). This paper presents a critical analysis of three methodological frameworks which aim at systematically considering values in the development of systems. The analysis focuses on their main goals, value concepts, and activities. In addition, this paper discusses some challenges and controversial issues with respect to the design for values and suggests an agenda for future research.

      @inproceedings{yetim_focusing_2011,
      address = {Zurich, Switzerland},
      title = {Focusing on values in information systems development : {A} critical review of three methodological frameworks},
      isbn = {2-7174-0301-9},
      abstract = {Values play a significant role in Information Systems Development (ISD). This paper presents a critical analysis of three methodological frameworks which aim at systematically considering values in the development of systems. The analysis focuses on their main goals, value concepts, and activities. In addition, this paper discusses some challenges and controversial issues with respect to the design for values and suggests an agenda for future research.},
      booktitle = {Proceedings of 10th {International} {Conference} on {Wirtschaftsinformatik} ({WI} '11)},
      author = {Yetim, Fahri},
      year = {2011},
      keywords = {A-Paper, value sensitive design, design for motivation, information systems development, methodology review, research agenda},
      pages = {1197--1204},
      }


    • Wiedenhöfer, T., Reuter, C., Ley, B., Pipek, V., Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2011)Inter-Organizational Crisis Management Infrastructures for Electrical Power Breakdowns

      Lisbon, Portugal, Publisher: ISCRAM
      [BibTeX] [Abstract] [Download PDF]

      Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.

      @inproceedings{wiedenhofer_inter-organizational_2011,
      address = {Lisbon, Portugal},
      title = {Inter-{Organizational} {Crisis} {Management} {Infrastructures} for {Electrical} {Power} {Breakdowns}},
      url = {http://www.peasec.de/paper/2011/2011_WiedenhoeferReuterLeyPipek_CrisisManagementInfrastructures_ISCRAM.pdf https://www.wineme.uni-siegen.de/paper/2011/wiedenhoeferreuterleypipek_2011_crisismanagementinfrastructures_iscram2011.pdf},
      abstract = {Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Wiedenhöfer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar and Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar},
      year = {2011},
      keywords = {crisis management, CSCW, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, citizen, Citizen Participation., Crisis Management, inter-organizational communication and learning, Inter-organizational Communication and Learning, user-centered design, User-Centered Design},
      }


    • Reuter, C., Marx, A. & Pipek, V. (2011)Social Software as an Infrastructure for Crisis Management – a Case Study about Current Practice and Potential Usage

      Lisbon, Portugal, Publisher: ISCRAM, Pages: 1–10
      [BibTeX] [Abstract] [Download PDF]

      In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term ‘social software’ we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management.

      @inproceedings{reuter_social_2011,
      address = {Lisbon, Portugal},
      title = {Social {Software} as an {Infrastructure} for {Crisis} {Management} – a {Case} {Study} about {Current} {Practice} and {Potential} {Usage}},
      url = {https://www.wineme.uni-siegen.de/paper/2011/reutermarxpipek_2011_socialsoftwareinfrastructure_iscram.pdf},
      abstract = {In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term ‘social software' we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar},
      year = {2011},
      keywords = {CSCW, HCI, PRAXLABS, SMO, Infrastruktur, Kooperation, InfoStrom, RSBE},
      pages = {1--10},
      }


    • Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)Expressing Use – Infrastructure Probes in Professional Environments

      IN Costabile, M. F., Dittrich, Y., Fischer, G. & Piccinno, A. (Eds.)., Publisher: Springer, Pages: 301–306 doi:10.1007/978-3-642-21530-8_30
      [BibTeX] [Download PDF]

      @inproceedings{hess_expressing_2011,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {Expressing {Use} - {Infrastructure} {Probes} in {Professional} {Environments}},
      volume = {6654},
      isbn = {978-3-642-21529-2},
      url = {http://dx.doi.org/10.1007/978-3-642-21530-8_30},
      doi = {10.1007/978-3-642-21530-8_30},
      booktitle = {End-{User} {Development} - 3rd {International} {Symposium}, {IS}-{EUD} 2011, {Torre} {Canne} ({BR}), {Italy}, {June} 7-10, 2011. {Proceedings}},
      publisher = {Springer},
      author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben},
      editor = {Costabile, Maria Francesca and Dittrich, Yvonne and Fischer, Gerhard and Piccinno, Antonio},
      year = {2011},
      keywords = {CSCW, PRAXLABS, MdK, EUDISMES},
      pages = {301--306},
      }


    • Herbrechter, M., Ley, B. & Stein, M. (2011)Kontextsensitive Service-Infrastruktur für die mobile Nutzung von Home-IT

      , Pages: 14
      [BibTeX] [Download PDF]

      @inproceedings{herbrechter_kontextsensitive_2011,
      title = {Kontextsensitive {Service}-{Infrastruktur} für die mobile {Nutzung} von {Home}-{IT}},
      url = {http://aisel.aisnet.org/wi2011/14},
      booktitle = {10. {Internationale} {Tagung} {Wirtschaftsinformatik}, {Zürich}, 16.-18. {Februar} 2011},
      author = {Herbrechter, Marc and Ley, Benedikt and Stein, Martin},
      year = {2011},
      keywords = {CSCW, A-Paper, CONTici},
      pages = {14},
      }


    • Yetim, F., Wiedenhoefer, T. & Rohde, M. (2011)Designing for Motivation: Focusing on Motivational Values in Two Case Studies

      Berlin, Heidelberg, Publisher: Springer-Verlag, Pages: 255–268
      [BibTeX] [Download PDF]

      @inproceedings{yetim_designing_2011,
      address = {Berlin, Heidelberg},
      series = {{SocInfo}'11},
      title = {Designing for {Motivation}: {Focusing} on {Motivational} {Values} in {Two} {Case} {Studies}},
      isbn = {978-3-642-24703-3},
      url = {http://dl.acm.org/citation.cfm?id=2050728.2050765},
      booktitle = {Proceedings of the {Third} {International} {Conference} on {Social} {Informatics}},
      publisher = {Springer-Verlag},
      author = {Yetim, Fahri and Wiedenhoefer, Torben and Rohde, Markus},
      year = {2011},
      keywords = {CSCW, annotation, case studies, motivation, user participation, value sensitive design},
      pages = {255--268},
      }


    • Draxler, S., Jung, A., Boden, A. & Stevens, G. (2011)Workplace Warriors : Identifying Team Practices of Appropriation in Software Ecosystems

      Waikiki, Honululu, HI, USA, Publisher: ACM, Pages: 57–60 doi:10.1145/1984642.1984656
      [BibTeX] [Abstract]

      Since the 1990s, the forms of production, distribution, configuration and appropriation of software have changed fundamentally. Nowadays, software is often embedded in software ecosystems, i.e. in complex interrelations between different stakeholders who are connected by a shared technological platform. In our paper, we investigate how small software teams deal with the challenges of appropriating and configuring software in the Eclipse ecosystem for their daily work. We empirically identify three different approaches for dealing with appropriation in software ecosystems which are represented by the “ideal types” lone warrior, centralized organization, and collegial collaboration. Based on a discussion of these strategies and the underlying appropriation practices we found in the field, we suggest theoretical and practical implications for supporting appropriation in software ecosystems.

      @inproceedings{draxler_workplace_2011,
      address = {Waikiki, Honululu, HI, USA},
      title = {Workplace {Warriors} : {Identifying} {Team} {Practices} of {Appropriation} in {Software} {Ecosystems}},
      isbn = {978-1-4503-0576-1},
      doi = {10.1145/1984642.1984656},
      abstract = {Since the 1990s, the forms of production, distribution, configuration and appropriation of software have changed fundamentally. Nowadays, software is often embedded in software ecosystems, i.e. in complex interrelations between different stakeholders who are connected by a shared technological platform. In our paper, we investigate how small software teams deal with the challenges of appropriating and configuring software in the Eclipse ecosystem for their daily work. We empirically identify three different approaches for dealing with appropriation in software ecosystems which are represented by the “ideal types” lone warrior, centralized organization, and collegial collaboration. Based on a discussion of these strategies and the underlying appropriation practices we found in the field, we suggest theoretical and practical implications for supporting appropriation in software ecosystems.},
      booktitle = {Chase'11},
      publisher = {ACM},
      author = {Draxler, Sebastian and Jung, Adrian and Boden, Alexander and Stevens, Gunnar},
      year = {2011},
      keywords = {appropriation, tailorability, software, software engineering},
      pages = {57--60},
      }


    • Fiedrich, F., König-Ries, B., Koch, R., Pipek, V. & Strohschneider, S. (2011)Workshop “IT-Unterstützung von Einsatz- und Rettungskräften: Interdisziplinäre Anforderungsanalyse, Architekturen und Gestaltungskonzepte”

      IN Reussner, R. H., Pretschner, A. & Jähnichen, S. (Eds.)., Publisher: GI, Pages: 177–180
      [BibTeX] [Download PDF]

      @inproceedings{fiedrich_workshop_2011,
      series = {{LNI}},
      title = {Workshop "{IT}-{Unterstützung} von {Einsatz}- und {Rettungskräften}: {Interdisziplinäre} {Anforderungsanalyse}, {Architekturen} und {Gestaltungskonzepte}"},
      volume = {184},
      isbn = {978-3-88579-278-9},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings184/article6317.html},
      booktitle = {Software {Engineering} 2011 - {Workshopband} (inkl. {Doktorandensymposium}), {Fachtagung} des {GI}-{Fachbereichs} {Softwaretechnik}, 21.-25.02.2011, {Karlsruhe}},
      publisher = {GI},
      author = {Fiedrich, Frank and König-Ries, Birgitta and Koch, Rainer and Pipek, Volkmar and Strohschneider, Stefan},
      editor = {Reussner, Ralf H and Pretschner, Alexander and Jähnichen, Stefan},
      year = {2011},
      keywords = {CSCW, PRAXLABS},
      pages = {177--180},
      }


    • Wiedenhoefer, T. & Pipek, V. (2011)Mit Societyware arbeiten: Erweiterte Unterstützung von Online-Petitionen

      IN Eibl, M. (Ed.). Chemnitz, Germany,, Publisher: Oldenbourg Verlag, Pages: 387–390
      [BibTeX] [Download PDF]

      @inproceedings{wiedenhoefer_mit_2011,
      address = {Chemnitz, Germany,},
      title = {Mit {Societyware} arbeiten: {Erweiterte} {Unterstützung} von {Online}-{Petitionen}},
      isbn = {978-3-486-71235-3},
      url = {http://dl.mensch-und-computer.de/handle/123456789/1543 https://books.google.de/books?hl=en&lr=&id=6U0qIA_Vlb0C&oi=fnd&pg=PA387&dq=Mit+Societyware+arbeiten+:+Erweiterte+Unterstützung+von+Online-Petitionen&ots=lr0JDbFQGz&sig=GRYYXgPzLxpaS8Qim5v3n-bdA-I},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg Verlag},
      author = {Wiedenhoefer, Torben and Pipek, Volkmar},
      editor = {Eibl, Maximilian},
      year = {2011},
      keywords = {CSCW, ePet},
      pages = {387--390},
      }


    • Hess, J., Wan, L., Pipek, V. & Küstermann, G. (2011)Using paper and pen to control home-IT: lessons learned by hands-on experience

      IN Damásio, M. J., Cardoso, G., Quico, C. & Geerts, D. (Eds.)., Publisher: ACM, Pages: 203–212 doi:10.1145/2000119.2000162
      [BibTeX] [Download PDF]

      @inproceedings{hess_using_2011,
      title = {Using paper and pen to control home-{IT}: lessons learned by hands-on experience},
      isbn = {978-1-4503-0602-7},
      url = {http://doi.acm.org/10.1145/2000119.2000162},
      doi = {10.1145/2000119.2000162},
      booktitle = {9th {International} {Interactive} {TV}\&{Video} {Conference}, {EuroITV} '11, {Lisbon}, {Portugal}, {June} 29 - {July} 01, 2011},
      publisher = {ACM},
      author = {Hess, Jan and Wan, Lin and Pipek, Volkmar and Küstermann, Guy},
      editor = {Damásio, Manuel José and Cardoso, Gustavo and Quico, Célia and Geerts, David},
      year = {2011},
      keywords = {CSCW, EUDISMES},
      pages = {203--212},
      }


    • Wulf, V., Rohde, M., Pipek, V. & Stevens, G. (2011)Engaging with Practices: Design Case Studies as a Research Framework in CSCW

      Hangzhou, China, Publisher: ACM Press, Pages: 505–512
      [BibTeX]

      @inproceedings{wulf_engaging_2011,
      address = {Hangzhou, China},
      title = {Engaging with {Practices}: {Design} {Case} {Studies} as a {Research} {Framework} in {CSCW}},
      booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})},
      publisher = {ACM Press},
      author = {Wulf, Volker and Rohde, Markus and Pipek, Volkmar and Stevens, Gunnar},
      year = {2011},
      keywords = {CSCW, PRAXLABS, DBL, CONTici},
      pages = {505--512},
      }


    • Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)InfraCapture – Capture and Share Descriptions of Issues

      , Pages: 1–4
      [BibTeX]

      @inproceedings{hess_infracapture_2011,
      title = {{InfraCapture} – {Capture} and {Share} {Descriptions} of {Issues}},
      booktitle = {Proceedings of the {Workshop} {Appropriation} and {Creative} {Use}: {Linking} {User} {Studies} and {Design} at {CHI} 2011},
      author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben},
      year = {2011},
      keywords = {CSCW, EUDISMES},
      pages = {1--4},
      }


    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Cross-Media@Home: Plattformübergreifende Nutzung neuer Medien

      IN Eibl, M. (Ed.)., Publisher: Oldenbourg Verlag, Pages: 11–20
      [BibTeX] [Download PDF]

      @inproceedings{hess_cross-mediahome_2011,
      title = {Cross-{Media}@{Home}: {Plattformübergreifende} {Nutzung} neuer {Medien}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/1512},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg Verlag},
      author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
      editor = {Eibl, Maximilian},
      year = {2011},
      keywords = {CSCW, SocialMedia},
      pages = {11--20},
      }


    • Meurer, J., Nett, B. & Stevens, G. (2011)Die Bedeutung von geistiger Offenheit und Kontingenz als unternehmerische Herausforderung zur Generierung von Nutzerinnovation

      , Publisher: TU Chemnitz, Pages: 6
      [BibTeX]

      @inproceedings{meurer_bedeutung_2011,
      title = {Die {Bedeutung} von geistiger {Offenheit} und {Kontingenz} als unternehmerische {Herausforderung} zur {Generierung} von {Nutzerinnovation}},
      booktitle = {Workshop “{Arbeit} und {Betrieb} im {Web} 2.0 – {Zum} neuen {Verhältnis} zwischen {Betrieben} und {Usern}” 8.-9. {September} 2011},
      publisher = {TU Chemnitz},
      author = {Meurer, Johanna and Nett, Bernhard and Stevens, Gunnar},
      year = {2011},
      pages = {6},
      }


    • Draxler, S., Jung, A. & Stevens, G. (2011)Managing Software Portfolios: A Comparative Study

      Torre Canne, Italy, Publisher: Springer, Pages: 337–342
      [BibTeX]

      @inproceedings{draxler_managing_2011,
      address = {Torre Canne, Italy},
      title = {Managing {Software} {Portfolios}: {A} {Comparative} {Study}},
      booktitle = {End-{User} {Development}. {Third} {International} {Symposium}, {IS}-{EUD} 2011, {Torre} {Canne}, {Italy}, {June} 7-10, 2011, {Proceedings}},
      publisher = {Springer},
      author = {Draxler, Sebastian and Jung, Adrian and Stevens, Gunnar},
      year = {2011},
      keywords = {awareness, collaborative tailoring, eud, software ecosystems},
      pages = {337--342},
      }


    • Reuter, C., Pohl, P. & Pipek, V. (2011)Umgang mit Terminologien in inter-organisationaler Krisenkooperation – eine explorative Empirie

      IN Eibl, M. (Ed.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 171–180
      [BibTeX] [Abstract] [Download PDF]

      Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.

      @inproceedings{reuter_umgang_2011,
      address = {München, Germany},
      title = {Umgang mit {Terminologien} in inter-organisationaler {Krisenkooperation} - eine explorative {Empirie}},
      isbn = {978-3-486-71235-3},
      url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-pohl-pipek2011_terminologien-krisenkoop_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.171 http://www.degruyter.com/page/556},
      abstract = {Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Pohl, Patrik and Pipek, Volkmar},
      editor = {Eibl, Maximilian},
      year = {2011},
      keywords = {CSCW, InfoStrom, RSBE},
      pages = {171--180},
      }


    • Reuter, C. (2011)IT-basierte Kooperationsunterstützung im interorganisationalen Krisenmanagement

      , Publisher: Michael Koch, Chemnitz
      [BibTeX]

      @inproceedings{reuter_it-basierte_2011-1,
      title = {{IT}-basierte {Kooperationsunterstützung} im interorganisationalen {Krisenmanagement}},
      booktitle = {Doktoranden-{Kolloquium} der {Tagung} {Mensch} \& {Computer}},
      publisher = {Michael Koch, Chemnitz},
      author = {Reuter, Christian},
      year = {2011},
      keywords = {CSCW, RSBE},
      }

    2010


    • Weibert, A. & Wulf, V. (2010)“All of a sudden we had this dialogue…”: intercultural computer clubs’ contribution to sustainable integration

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 93–102 doi:10.1145/1841853.1841868
      [BibTeX] [Abstract] [Download PDF]

      A sustainable integration of migrants is an important societal task, touching numerous parts of everyday life. Developed as a socio-technical concept, intercultural computer clubs following the ‘come_IN’ approach are apt to provide a major contribution here. The aim is twofold: via collaboration in computer-based project work in the clubs, its participants a) establish and strengthen relationships in the intercultural neighborhood they now live in, and b) acquire computer skills that may broaden and ease their access to the job market as well as help them to keep up a remote relationship with their respective home countries. A qualitative evaluation study reveals the chances and limitations of this concept.

      @inproceedings{weibert_all_2010-1,
      address = {New York, NY, USA},
      series = {{ICIC} '10},
      title = {"{All} of a sudden we had this dialogue...": intercultural computer clubs' contribution to sustainable integration},
      isbn = {978-1-4503-0108-4},
      shorttitle = {"{All} of a sudden we had this dialogue..."},
      url = {https://doi.org/10.1145/1841853.1841868},
      doi = {10.1145/1841853.1841868},
      abstract = {A sustainable integration of migrants is an important societal task, touching numerous parts of everyday life. Developed as a socio-technical concept, intercultural computer clubs following the 'come\_IN' approach are apt to provide a major contribution here. The aim is twofold: via collaboration in computer-based project work in the clubs, its participants a) establish and strengthen relationships in the intercultural neighborhood they now live in, and b) acquire computer skills that may broaden and ease their access to the job market as well as help them to keep up a remote relationship with their respective home countries. A qualitative evaluation study reveals the chances and limitations of this concept.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 3rd international conference on {Intercultural} collaboration},
      publisher = {Association for Computing Machinery},
      author = {Weibert, Anne and Wulf, Volker},
      month = aug,
      year = {2010},
      keywords = {computer club, integration, intercultural collaboration},
      pages = {93--102},
      }


    • Grauer, M., Metz, D., Karadgi, S. S. & Schäfer, W. (2010)Identification and assimilation of knowledge for real-time control of enterprise processes in manufacturing

      , Publisher: IEEE, Pages: 13–16
      [BibTeX]

      @inproceedings{grauer_identification_2010,
      title = {Identification and assimilation of knowledge for real-time control of enterprise processes in manufacturing},
      booktitle = {Information, {Process}, and {Knowledge} {Management}, 2010. {eKNOW}'10. {Second} {International} {Conference} on},
      publisher = {IEEE},
      author = {Grauer, Manfred and Metz, Daniel and Karadgi, Sachin S and Schäfer, Walter},
      year = {2010},
      pages = {13--16},
      }


    • Betz, M. & Schwartz, T. (2010)Soziale Dimensionen von Smart Metering am Arbeitsplatz

      IN Schumann, M., Kolbe, L. M., Breitner, M. H. & Frerichs, A. (Eds.)., Publisher: Universitätsverlag Göttingen, Pages: 341–352
      [BibTeX] [Download PDF]

      @inproceedings{betz_soziale_2010,
      title = {Soziale {Dimensionen} von {Smart} {Metering} am {Arbeitsplatz}},
      url = {http://webdoc.sub.gwdg.de/univerlag/2010/mkwi/01_management_und_methoden/it-resourcenmanagement/03_soziale_dimensionen_von_smart_metering_am_arbeitsplatz.pdf},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      publisher = {Universitätsverlag Göttingen},
      author = {Betz, Matthias and Schwartz, Tobias},
      editor = {Schumann, Matthias and Kolbe, Lutz M and Breitner, Michael H and Frerichs, Arne},
      year = {2010},
      keywords = {SMARTLIVE},
      pages = {341--352},
      }


    • Karadgi, S., Metz, D., Grauer, M. & Schäfer, W. (2010)An event driven software framework for enabling enterprise integration and control of enterprise processes

      , Publisher: IEEE, Pages: 24–30
      [BibTeX]

      @inproceedings{karadgi_event_2010,
      title = {An event driven software framework for enabling enterprise integration and control of enterprise processes},
      booktitle = {Intelligent {Systems} {Design} and {Applications} ({ISDA}), 2010 10th {International} {Conference} on},
      publisher = {IEEE},
      author = {Karadgi, Sachin and Metz, Daniel and Grauer, Manfred and Schäfer, Walter},
      year = {2010},
      pages = {24--30},
      }


    • Wiedenhoefer, T., Yetim, F. & Rohde, M. (2010)User-Centered Design Goals for Motivating Participation in Socially Embedded Software Tools

      IN Stevens, G. (Ed.)., Pages: 330–338
      [BibTeX]

      @inproceedings{wiedenhoefer_user-centered_2010,
      title = {User-{Centered} {Design} {Goals} for {Motivating} {Participation} in {Socially} {Embedded} {Software} {Tools}},
      booktitle = {Workshop {Proceedings} of the {International} {Conference} on the {Design} of {Cooperative} {Systems}},
      author = {Wiedenhoefer, Torben and Yetim, Fahri and Rohde, Markus},
      editor = {Stevens, Gunnar},
      year = {2010},
      keywords = {CSCW},
      pages = {330--338},
      }


    • Ziegler, J., Lukosch, S., Haake, J. & Pipek, V. (2010)Context-adaptive interaction for collaborative work

      IN Mynatt, E. D., Schoner, D., Fitzpatrick, G., Hudson, S. E., Edwards, K. W. & Rodden, T. (Eds.)., Publisher: ACM, Pages: 4461–4464 doi:10.1145/1753846.1754174
      [BibTeX] [Download PDF]

      @inproceedings{ziegler_context-adaptive_2010,
      title = {Context-adaptive interaction for collaborative work},
      isbn = {978-1-60558-930-5},
      url = {http://doi.acm.org/10.1145/1753846.1754174 http://dmrussell.net/CHI2010/docs/p4461.pdf},
      doi = {10.1145/1753846.1754174},
      booktitle = {Proceedings of the 28th {International} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2010, {Extended} {Abstracts} {Volume}, {Atlanta}, {Georgia}, {USA}, {April} 10-15, 2010},
      publisher = {ACM},
      author = {Ziegler, Jürgen and Lukosch, Stephan and Haake, Jörg and Pipek, Volkmar},
      editor = {Mynatt, Elizabeth D and Schoner, Don and Fitzpatrick, Geraldine and Hudson, Scott E and Edwards, W Keith and Rodden, Tom},
      year = {2010},
      keywords = {CSCW, CONTici, a-paper},
      pages = {4461--4464},
      }


    • Grauer, M., Karadgi, S. S., Metz, D. & Schäfer, W. (2010)Online Monitoring and Control of Enterprise Processes in Manufacturing Based on an Event-Driven Architecture.

      , Publisher: Springer, Pages: 671–682
      [BibTeX]

      @inproceedings{grauer_online_2010-1,
      title = {Online {Monitoring} and {Control} of {Enterprise} {Processes} in {Manufacturing} {Based} on an {Event}-{Driven} {Architecture}.},
      booktitle = {Business {Process} {Management} {Workshops}},
      publisher = {Springer},
      author = {Grauer, Manfred and Karadgi, Sachin S and Metz, Daniel and Schäfer, Walter},
      year = {2010},
      pages = {671--682},
      }


    • Saeed, S., Pipek, V., Rohde, M. & Wulf, V. (2010)Managing nomadic knowledge: a case study of the European social forum

      Atlanta, Georgia, USA, Publisher: ACM-Press, Pages: 537–546
      [BibTeX] [Abstract] [Download PDF]

      In this paper we portray a specific type of knowledge which we term ‘nomadic knowledge’. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question …

      @inproceedings{saeed_managing_2010,
      address = {Atlanta, Georgia, USA},
      title = {Managing nomadic knowledge: a case study of the {European} social forum},
      url = {https://www.wineme.uni-siegen.de/paper/2010/pap1652_saeed.pdf},
      abstract = {In this paper we portray a specific type of knowledge which we term 'nomadic knowledge'. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question ...},
      booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
      publisher = {ACM-Press},
      author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Wulf, Volker},
      year = {2010},
      keywords = {CSCW, A-Paper, CONTici, community informatics, ethnographic case study, knowledge management, knowledge sharing, nomadic knowledge},
      pages = {537--546},
      }


    • Wan, L. & Tweer, M. (2010)An Interactive Couch Table to support TV-centric Social Interactions between Households

      [BibTeX]

      @inproceedings{wan_interactive_2010,
      title = {An {Interactive} {Couch} {Table} to support {TV}-centric {Social} {Interactions} between {Households}},
      booktitle = {Workshop on {Bridging} among {People}, {Places} and {Devices} by {Integrated}, {Ambient} and {Playful} {SocialMedia} {Approaches}, 8th {European} {Conference} on {Interactive} {TV}},
      author = {Wan, Lin and Tweer, Marcel},
      year = {2010},
      }


    • Grauer, M., Metz, D., Karadgi, S. S., Schäfer, W. & Reichwald, J. W. (2010)Towards an IT-framework for digital enterprise integration

      , Publisher: Springer, Pages: 1467–1482
      [BibTeX]

      @inproceedings{grauer_towards_2010,
      title = {Towards an {IT}-framework for digital enterprise integration},
      booktitle = {Proceedings of the 6th {CIRP}-sponsored international conference on digital enterprise technology},
      publisher = {Springer},
      author = {Grauer, Manfred and Metz, Daniel and Karadgi, Sachin S and Schäfer, Walter and Reichwald, J W},
      year = {2010},
      pages = {1467--1482},
      }


    • Meurer, J., Schwartz, T. & Stevens, G. (2010)Understanding and supporting usability practices in Open Source Software Development

      Atlanta, Georgia, USA, Pages: 4
      [BibTeX]

      @inproceedings{meurer_understanding_2010,
      address = {Atlanta, Georgia, USA},
      title = {Understanding and supporting usability practices in {Open} {Source} {Software} {Development}},
      booktitle = {{FLOSS} {HCI} {Workshop} (10.-15. {April}) at {CHI} 2010},
      author = {Meurer, Johanna and Schwartz, Tobias and Stevens, Gunnar},
      year = {2010},
      pages = {4},
      }


    • Schwartz, T., Meurer, J. & Betz, M. (2010)TV as an interactive medium to reflecting Energy consumption in daily life

      Tampere, Findland
      [BibTeX]

      @inproceedings{schwartz_tv_2010,
      address = {Tampere, Findland},
      title = {{TV} as an interactive medium to reflecting {Energy} consumption in daily life},
      booktitle = {Proceedings of the 8th {European} {Conference} on {Interactive} {TV} and {Video} ({EuroITV} 2010)},
      author = {Schwartz, Tobias and Meurer, Johanna and Betz, Matthias},
      year = {2010},
      }


    • Hess, J. & Ogonowski, C. (2010)Steps toward a living lab for socialmedia concept evaluation and continuous user-involvement

      New York, USA, Publisher: ACM, Pages: 171–174 doi:10.1145/1809777.1809812
      [BibTeX] [Abstract] [Download PDF]

      Involving users in the design and evaluation process of new technical artefacts is a fundamental approach in building usable and acceptable applications and services. To conduct such studies in realistic settings, the Living Lab methodology has been established over last few years. In our research work we estab- lished such a lab in a local area with the intention of building a foundation on which to evaluate ideas and prototypes around the Social Media topic. In this paper we describe our approach and point out issues that occurred within the build-up process. Crucial aspects include the selection process, the organisation and especially the question of how clusters of households can be built.

      @inproceedings{hess_steps_2010,
      address = {New York, USA},
      title = {Steps toward a living lab for socialmedia concept evaluation and continuous user-involvement},
      isbn = {978-1-60558-831-5},
      url = {http://portal.acm.org/citation.cfm?doid=1809777.1809812},
      doi = {10.1145/1809777.1809812},
      abstract = {Involving users in the design and evaluation process of new technical artefacts is a fundamental approach in building usable and acceptable applications and services. To conduct such studies in realistic settings, the Living Lab methodology has been established over last few years. In our research work we estab- lished such a lab in a local area with the intention of building a foundation on which to evaluate ideas and prototypes around the Social Media topic. In this paper we describe our approach and point out issues that occurred within the build-up process. Crucial aspects include the selection process, the organisation and especially the question of how clusters of households can be built.},
      booktitle = {Proceedings of {EuroITV} '10},
      publisher = {ACM},
      author = {Hess, Jan and Ogonowski, Corinna},
      year = {2010},
      keywords = {social media, participatory design, Smart Live, living lab},
      pages = {171--174},
      }


    • Grauer, M., Karadgi, S. S., Metz, D. & Schäfer, W. (2010)An Approach for Real-Time Control of Enterprise Processes in Manufacturing using a Rule-Based System.

      , Pages: 1511–1522
      [BibTeX]

      @inproceedings{grauer_approach_2010,
      title = {An {Approach} for {Real}-{Time} {Control} of {Enterprise} {Processes} in {Manufacturing} using a {Rule}-{Based} {System}.},
      booktitle = {{MKWI}},
      author = {Grauer, Manfred and Karadgi, Sachin S and Metz, Daniel and Schäfer, Walter},
      year = {2010},
      pages = {1511--1522},
      }


    • Schwartz, T., Betz, M., Ramirez, L. & Stevens, G. (2010)Sustainable energy practices at work: understanding the role of workers in energy conservation

      , Pages: 452–462
      [BibTeX] [Download PDF]

      @inproceedings{schwartz_sustainable_2010,
      title = {Sustainable energy practices at work: understanding the role of workers in energy conservation},
      shorttitle = {Sustainable energy practices at work},
      url = {http://dl.acm.org/citation.cfm?id=1868966},
      booktitle = {Proceedings of the {Nordic} {Conference} on {Human}-{Computer} {Interaction}},
      author = {Schwartz, Tobias and Betz, Matthias and Ramirez, Leonardo and Stevens, Gunnar},
      year = {2010},
      keywords = {PRAXLABS},
      pages = {452--462},
      }


    • Balduin, N., Becker, G., Brand, J., Görgen, M., Hannappel, M., Hasenfuß, P., Ley, B., Pipek, V., Probst, F., Reuter, C., Rose, T., Rusch, G., Wiedenhoefer, T. & Zinnen, A. (2010)InfoStrom: Learning information infrastructures for crisis management in case of medium to large electrical power breakdowns.

      Berlin, Germany, Publisher: Fraunhofer VVS
      [BibTeX] [Abstract] [Download PDF]

      One of the most important infrastructures in modern industrialized societies is the electricity network. Due to its fundamental role for many aspects of our everyday life, power infrastructures manifest a strong dependence between power suppliers and customers. Customers take the infrastructure for granted; it appears mostly invisible to them as long as it works, but in the case of breakdowns in power supply customers become aware of the dependence on electricity. They join professional actors in the recovery and coping work with regard to the electricity breakdown: Maintenance workers of the power provider, police, firefighters, red cross, etc. These institutions are professionalized for dealing with such situations, but the people affected by a power outage also need to be considered as actors.

      @inproceedings{balduin_infostrom_2010,
      address = {Berlin, Germany},
      title = {{InfoStrom}: {Learning} information infrastructures for crisis management in case of medium to large electrical power breakdowns.},
      url = {https://www.wineme.uni-siegen.de/paper/2010/balduinetal_learninginformationinfrastructuresforcrisismanagement_futuresecurity2010.pdf http://www.peasec.de/paper/2010/2010_Balduinetal_LearningInfrastructuresCrisisManagement_FutureSecurity.pdf},
      abstract = {One of the most important infrastructures in modern industrialized societies is the electricity network. Due to its fundamental role for many aspects of our everyday life, power infrastructures manifest a strong dependence between power suppliers and customers. Customers take the infrastructure for granted; it appears mostly invisible to them as long as it works, but in the case of breakdowns in power supply customers become aware of the dependence on electricity. They join professional actors in the recovery and coping work with regard to the electricity breakdown: Maintenance workers of the power provider, police, firefighters, red cross, etc. These institutions are professionalized for dealing with such situations, but the people affected by a power outage also need to be considered as actors.},
      booktitle = {Proceedings of the {Security} {Research} {Conference}},
      publisher = {Fraunhofer VVS},
      author = {Balduin, Norbert and Becker, Georg and Brand, Jürgen and Görgen, Michael and Hannappel, Mario and Hasenfuß, Patrick and Ley, Benedikt and Pipek, Volkmar and Probst, Florian and Reuter, Christian and Rose, Thomas and Rusch, Gebhard and Wiedenhoefer, Torben and Zinnen, Andreas},
      year = {2010},
      keywords = {CSCW, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE},
      }


    • Ley, B. & Stein, M. (2010)Ambient-Aware Service Infrastructure for Home IT Environments

      [BibTeX]

      @inproceedings{ley_ambient-aware_2010,
      title = {Ambient-{Aware} {Service} {Infrastructure} for {Home} {IT} {Environments}},
      booktitle = {Workshop on {Bridging} among {People}, {Places} and {Devices} by {Integrated}, {Ambient} and {Playful} {SocialMedia} {Approaches}, 8th {European} {Conference} on {Interactive} {TV}},
      author = {Ley, Benedikt and Stein, Matthias},
      year = {2010},
      keywords = {CSCW},
      }


    • Dörner, C. & Pipek, V. (2010)CoCoS-EUD – Context-based Collaboration Support for End User Development

      Atlanta, GA, USA
      [BibTeX]

      @inproceedings{dorner_cocos-eud_2010,
      address = {Atlanta, GA, USA},
      title = {{CoCoS}-{EUD} - {Context}-based {Collaboration} {Support} for {End} {User} {Development}},
      booktitle = {Proceedings of the {Workshop} "{Context}-adaptive {Information} in {Collaborative} {Work}" ({CHI} 2010)},
      author = {Dörner, Christian and Pipek, Volkmar},
      year = {2010},
      keywords = {CSCW},
      }


    • Adeel, M., Nett, B. & Wulf, V. (2010)Innovating the field level of microfinance

      New York, New York, USA, Publisher: ACM Press, Pages: 1–10 doi:10.1145/2369220.2369221
      [BibTeX] [Download PDF]

      @inproceedings{adeel_innovating_2010,
      address = {New York, New York, USA},
      series = {{ICTD} '10},
      title = {Innovating the field level of microfinance},
      isbn = {978-1-4503-0787-1},
      url = {http://doi.acm.org/10.1145/2369220.2369221 http://dl.acm.org/citation.cfm?doid=2369220.2369221},
      doi = {10.1145/2369220.2369221},
      booktitle = {Proceedings of the 4th {ACM}/{IEEE} {International} {Conference} on {Information} and {Communication} {Technologies} and {Development} - {ICTD} '10},
      publisher = {ACM Press},
      author = {Adeel, Muhammad and Nett, Bernhard and Wulf, Volker},
      year = {2010},
      keywords = {CSCW, sustainability, participatory design, CONTici, Microfinance, ethnography, innovation, microfinance, microfinance technology, tailorablity, work practices},
      pages = {1--10},
      }


    • Ley, B. & Betz, M. (2010)Picnic: Integrating physical artifacts in collaborative settings for context-aware adaptation

      Atlanta, USA
      [BibTeX]

      @inproceedings{ley_picnic_2010,
      address = {Atlanta, USA},
      title = {Picnic: {Integrating} physical artifacts in collaborative settings for context-aware adaptation},
      booktitle = {{CHI} 2010 {Workshop} {Context}-{Adaptive} {Interaction} for {Collaborative} {Work}},
      author = {Ley, Benedikt and Betz, Matthias},
      year = {2010},
      keywords = {CSCW, a-paper},
      }


    • Yetim, F. (2010)Taking universal perspective in design: A plea for two reflective principles and mechanisms

      , Pages: 5–8 doi:10.1109/HICSS.2010.361
      [BibTeX] [Abstract]

      Current approaches to the design of interactive systems emphasize openness, dynamic behavior, and evolution of the system. There is also a growing interest in accounting for human values and norms. This paper takes a universal perspective informed by discourse ethics and it argues that value and norm issues cannot be fully resolved in the design process and that they require the continuous participation of users in use time. On the other hand, the increasing complexity in global contexts necessitates exploiting machine intelligence to adapt the system behavior to the interaction context. This paper comments on two complementary reflective principles for interactive systems (i.e., the meta-adaptation and metacommunication principles) and argues that both principles need to be implemented as system’s features to support computer’s as well as users’ reflections.

      @inproceedings{yetim_taking_2010,
      title = {Taking universal perspective in design: {A} plea for two reflective principles and mechanisms},
      isbn = {978-0-7695-3869-3},
      doi = {10.1109/HICSS.2010.361},
      abstract = {Current approaches to the design of interactive systems emphasize openness, dynamic behavior, and evolution of the system. There is also a growing interest in accounting for human values and norms. This paper takes a universal perspective informed by discourse ethics and it argues that value and norm issues cannot be fully resolved in the design process and that they require the continuous participation of users in use time. On the other hand, the increasing complexity in global contexts necessitates exploiting machine intelligence to adapt the system behavior to the interaction context. This paper comments on two complementary reflective principles for interactive systems (i.e., the meta-adaptation and metacommunication principles) and argues that both principles need to be implemented as system's features to support computer's as well as users' reflections.},
      booktitle = {Proceedings of the {Annual} {Hawaii} {International} {Conference} on {System} {Sciences}},
      author = {Yetim, Fahri},
      year = {2010},
      pages = {5--8},
      }


    • Hess, J., Ley, B., Ogonowski, C. & Wan, L. (2010)SocialMedia: Unterstützung von Kommunikation und Austausch in Home-IT Umgebungen

      Chemnitz, Pages: 1–12
      [BibTeX]

      @inproceedings{hess_socialmedia_2010-1,
      address = {Chemnitz},
      title = {{SocialMedia}: {Unterstützung} von {Kommunikation} und {Austausch} in {Home}-{IT} {Umgebungen}},
      booktitle = {{WAM} {Workshop} audiovisuelle {Medien}},
      author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin},
      year = {2010},
      keywords = {CSCW, PRAXLABS, SocialMedia},
      pages = {1--12},
      }


    • Weibert, A. & Schubert, K. (2010)How the Social Structure of Intercultural Computer Clubs Fosters Interactive Storytelling

      New York, NY, USA, Publisher: ACM, Pages: 368–371 doi:10.1145/1810543.1810616
      [BibTeX] [Download PDF]

      @inproceedings{weibert_how_2010,
      address = {New York, NY, USA},
      series = {{IDC} '10},
      title = {How the {Social} {Structure} of {Intercultural} {Computer} {Clubs} {Fosters} {Interactive} {Storytelling}},
      isbn = {978-1-60558-951-0},
      url = {http://doi.acm.org/10.1145/1810543.1810616},
      doi = {10.1145/1810543.1810616},
      booktitle = {Proceedings of the 9th {International} {Conference} on {Interaction} {Design} and {Children}},
      publisher = {ACM},
      author = {Weibert, Anne and Schubert, Kai},
      year = {2010},
      keywords = {Come\_In, collaborative project work, computer club, children, storytelling},
      pages = {368--371},
      }


    • Haake, J., Lukosch, S., Pipek, V. & Hussein, T. (2010)Evaluation adaptiver Systeme (EASYS)

      [BibTeX]

      @inproceedings{haake_evaluation_2010,
      title = {Evaluation adaptiver {Systeme} ({EASYS})},
      booktitle = {Mensch \& {Computer}, {Duisburg}},
      author = {Haake, Jörg and Lukosch, Stephan and Pipek, Volkmar and Hussein, T.},
      year = {2010},
      keywords = {CSCW, CONTici},
      }


    • Karasti, H. (2010)Participant interventionist. Researcher role integrating ethnography and participatory design

      , Pages: 1–12
      [BibTeX] [Download PDF]

      @inproceedings{karasti_participant_2010,
      title = {Participant interventionist. {Researcher} role integrating ethnography and participatory design},
      url = {http://www.uwasa.fi/midcom-serveattachmentguid-4b91bae6fcbdc1f347e54972d922834d/Karasti.pdf},
      booktitle = {The 3rd {Qualitative} {Research} {Conference}: {Developing} {Research} {Practices}. {June} 1-3, 2010},
      author = {Karasti, Helena},
      year = {2010},
      keywords = {cscw, ethnographically informed workplace studies, practice-based systems design, reflexivity},
      pages = {1--12},
      }


    • Müller, C., Pipek, V., Reuter, C., Mueller, C., Pipek, V. & Reuter, C. (2010)Globale Infrastruktur – lokales Arbeiten: Praxis IT-gestützter Wartung bei einem Energieversorger

      IN Ziegler, J. & Schmidt, A. (Eds.). Duisburg, Germany, Publisher: Oldenbourg-Verlag, Pages: 37–46
      [BibTeX] [Abstract] [Download PDF]

      Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star & Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.

      @inproceedings{muller_globale_2010,
      address = {Duisburg, Germany},
      title = {Globale {Infrastruktur} - lokales {Arbeiten}: {Praxis} {IT}-gestützter {Wartung} bei einem {Energieversorger}},
      url = {https://www.wineme.uni-siegen.de/paper/2010/muellerreuterpipek_globaleinfrastruktur-itgestuetztewartungenergieversorger_menschundcomputer2010.pdf},
      abstract = {Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star \& Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.},
      booktitle = {Mensch \& {Computer} 2010: {Interaktive} {Kulturen}},
      publisher = {Oldenbourg-Verlag},
      author = {Müller, Claudia and Pipek, Volkmar and Reuter, Christian and Mueller, Claudia and Pipek, Volkmar and Reuter, Christian},
      editor = {Ziegler, Jürgen and Schmidt, Albrecht},
      year = {2010},
      keywords = {CSCW, RWE, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, italg},
      pages = {37--46},
      }


    • Hess, J. & Ogonowski, C. (2010)SocialMedia Experience and Design Lab: Using Advantages from Different LivingLab-Approaches

      , Pages: 1–2
      [BibTeX] [Abstract] [Download PDF]

      Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.

      @inproceedings{hess_socialmedia_2010,
      title = {{SocialMedia} {Experience} and {Design} {Lab}: {Using} {Advantages} from {Different} {LivingLab}-{Approaches}},
      url = {http://usit.ieis.tue.nl/final papers/W2_1_Hess.pdf http://usit.ieis.tue.nl/final},
      abstract = {Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.},
      booktitle = {Adjunct {Proceedings} of {EuroITV}},
      author = {Hess, Jan and Ogonowski, Corinna},
      year = {2010},
      keywords = {Smart Live},
      pages = {1--2},
      }


    • Müller, C., Neufeldt, C. & Schöer, L. (2010)Designing a large social display for an old people’s home

      [BibTeX]

      @inproceedings{muller_designing_2010,
      title = {Designing a large social display for an old people's home},
      booktitle = {Adjunct {Proceedings} of {EuroITV}},
      author = {Müller, Claudia and Neufeldt, Cornelius and Schöer, L.},
      year = {2010},
      keywords = {italg},
      }


    • Müller, C., Wan, L. & Hrg, D. (2010)Dealing with wandering: a case study on caregivers’ attitudes towards privacy and autonomy when reflecting the use of LBS

      New York, New York, USA, Publisher: ACM Press, Pages: 75 doi:10.1145/1880071.1880082
      [BibTeX]

      @inproceedings{muller_dealing_2010,
      address = {New York, New York, USA},
      title = {Dealing with wandering: a case study on caregivers' attitudes towards privacy and autonomy when reflecting the use of {LBS}},
      isbn = {978-1-4503-0387-3},
      doi = {10.1145/1880071.1880082},
      booktitle = {Proceedings of the 16th {ACM} international conference on {Supporting} group work - {GROUP} '10},
      publisher = {ACM Press},
      author = {Müller, Claudia and Wan, Lin and Hrg, Dalibor},
      year = {2010},
      keywords = {italg},
      pages = {75},
      }

    2009


    • Müller, C. & Neufeldt, C. (2009)Challenges towards the Design of Locative Media for Supporting Interaction Spaces for the Ageing Society

      [BibTeX]

      @inproceedings{muller_challenges_2009,
      title = {Challenges towards the {Design} of {Locative} {Media} for {Supporting} {Interaction} {Spaces} for the {Ageing} {Society}},
      booktitle = {Mobile {HCI} 2009 {Workshop}: {Community} {Practices} and {Locative} {Media}},
      author = {Müller, Claudia and Neufeldt, Cornelius},
      year = {2009},
      keywords = {italg},
      }


    • Stevens, G., Schwartz, T. & Meurer, J. (2009)A dialectiv view on open innovation

      San Francisco, USA
      [BibTeX]

      @inproceedings{stevens_dialectiv_2009,
      address = {San Francisco, USA},
      title = {A dialectiv view on open innovation},
      booktitle = {Proceedings of the 15th {Americas} {Conference} on {Information} {Systems} ({AMCIS} 2009)},
      author = {Stevens, Gunnar and Schwartz, Tobias and Meurer, Johanna},
      year = {2009},
      keywords = {PRAXLABS},
      }


    • Müller, C. & Pipek, V. (2009)Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company

      Gothenburg, Sweden
      [BibTeX]

      @inproceedings{muller_socio-spatial_2009,
      address = {Gothenburg, Sweden},
      title = {Socio-spatial implications of converging physical and digital infrastructures for crisis management: {Ethnography} of two service technician working environments of a power provider company},
      booktitle = {Proceeding of the 6th {International} {ISCRAM} {Conference}},
      author = {Müller, Claudia and Pipek, Volkmar},
      year = {2009},
      keywords = {CSCW, italg},
      }


    • Hess, J. & Wulf, V. (2009)Explore Social Behaviour around Rich-Media: A Structured Diary Study

      [BibTeX]

      @inproceedings{hess_explore_2009-1,
      title = {Explore {Social} {Behaviour} around {Rich}-{Media}: {A} {Structured} {Diary} {Study}},
      booktitle = {European {Conference} on {Interactive} {TV}},
      author = {Hess, Jan and Wulf, Volker},
      year = {2009},
      }


    • Weibert, A. (2009)How the design of the OLPC XO-1 may support the social structure of an intercultural community

      [BibTeX]

      @inproceedings{weibert_how_2009-1,
      title = {How the design of the {OLPC} {XO}-1 may support the social structure of an intercultural community},
      booktitle = {Workshop on {Community} {Practices} and {Locative} {Media} at {MobileHCI}},
      author = {Weibert, Anne},
      year = {2009},
      keywords = {Come\_In},
      }


    • Stevens, G., Pipek, V. & Wulf, V. (2009)Appropriation Infrastructure: Supporting the Design of Usages

      IN Pipek, V., Rosson, M. B., de Ruyter, B. E. R. & Wulf, V. (Eds.)., Publisher: Springer, Pages: 50–69 doi:10.1007/978-3-642-00427-8_4
      [BibTeX] [Download PDF]

      @inproceedings{stevens_appropriation_2009,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {Appropriation {Infrastructure}: {Supporting} the {Design} of {Usages}},
      volume = {5435},
      isbn = {978-3-642-00425-4},
      url = {http://dx.doi.org/10.1007/978-3-642-00427-8_4 http://link.springer.com/chapter/10.1007/978-3-642-00427-8_4},
      doi = {10.1007/978-3-642-00427-8_4},
      booktitle = {End-{User} {Development} - 2nd {International} {Symposium}, {IS}-{EUD} 2009, {Siegen}, {Germany}, {March} 2-4, 2009. {Proceedings}},
      publisher = {Springer},
      author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
      editor = {Pipek, Volkmar and Rosson, Mary Beth and de Ruyter, Boris E R and Wulf, Volker},
      year = {2009},
      keywords = {CSCW, DBL, CONTici},
      pages = {50--69},
      }


    • Schubert, K. (2009)Social-Technical Implications Establishing a Mesh Network within an Inter-Cultural Neighborhood

      [BibTeX] [Download PDF]

      @inproceedings{schubert_social-technical_2009,
      title = {Social-{Technical} {Implications} {Establishing} a {Mesh} {Network} within an {Inter}-{Cultural} {Neighborhood}},
      url = {https://www.uni-siegen.de/locatingmedia/workshops/mobilehci/schubert_social-technical_implications_establishing_a_mesh_network_within_an_inter-cultural_neighborhood.pdf},
      booktitle = {Workshop on {Community} {Practices} and {Locative} {Media} at {MobileHCI}},
      author = {Schubert, Kai},
      year = {2009},
      keywords = {Come\_In},
      }


    • Schwartz, T., Meurer, J. & Stevens, G. (2009)Nutzerinnovation im Eclipse Fall aus der Perspektive einer unternehmerischen Arbeitspraxis

      [BibTeX]

      @inproceedings{schwartz_nutzerinnovation_2009,
      title = {Nutzerinnovation im {Eclipse} {Fall} aus der {Perspektive} einer unternehmerischen {Arbeitspraxis}},
      booktitle = {Workshop-{Proceedings} der {Tagung} {Mensch} \& {Computer} 2009: {Grenzenlos} frei?},
      author = {Schwartz, Tobias and Meurer, Johanna and Stevens, Gunnar},
      year = {2009},
      }


    • Grimm, R., Helbach, J., Mambrey, P. & Pipek, V. (2009)Vorwort der Workshop-Leitung

      IN Fischer, S., Maehle, E. & Reischuk, R. (Eds.)., Publisher: GI, Pages: 200–201
      [BibTeX] [Download PDF]

      @inproceedings{grimm_vorwort_2009,
      series = {{LNI}},
      title = {Vorwort der {Workshop}-{Leitung}},
      volume = {154},
      isbn = {978-3-88579-248-2},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings154/P-154.pdf},
      booktitle = {Informatik 2009: {Im} {Focus} das {Leben}, {Beiträge} der 39. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 28.9.-2.10.2009, {Lübeck}, {Deutschland}, {Proceedings}},
      publisher = {GI},
      author = {Grimm, Rüdiger and Helbach, Jörg and Mambrey, Peter and Pipek, Volkmar},
      editor = {Fischer, Stefan and Maehle, Erik and Reischuk, Rüdiger},
      year = {2009},
      keywords = {CSCW},
      pages = {200--201},
      }


    • Hess, J. & Wiedenhoefer, T. (2009)Experienced Design for an Info- and Entertainment System in the Hotel Environment

      [BibTeX]

      @inproceedings{hess_experienced_2009,
      title = {Experienced {Design} for an {Info}- and {Entertainment} {System} in the {Hotel} {Environment}},
      booktitle = {Workshop on {Designing} and understanding enjoyable media experiences. {Workshop} on {Designing} and understanding enjoyable media experiences, {European} {Conference} on {Interactive} {TV}},
      author = {Hess, Jan and Wiedenhoefer, Torben},
      year = {2009},
      keywords = {CSCW, EUDISMES},
      }


    • Hess, J. & Wiedenhoefer, T. (2009)Evaluate Experience: An Infotainment Use-Case

      [BibTeX]

      @inproceedings{hess_evaluate_2009,
      title = {Evaluate {Experience}: {An} {Infotainment} {Use}-{Case}},
      booktitle = {Workshop on {Enhancing} interaction spaces by social media for the elderly. {ECSW} 2009},
      author = {Hess, Jan and Wiedenhoefer, Torben},
      year = {2009},
      keywords = {CSCW},
      }


    • Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management

      IN Landgren, J. & Jul, S. (Eds.). Gothenburg, Sweden, Publisher: ISCRAM
      [BibTeX] [Abstract] [Download PDF]

      Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.

      @inproceedings{reuter_computer_2009,
      address = {Gothenburg, Sweden},
      title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}},
      url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf http://www.peasec.de/paper/2009/2009_ReuterPipekMueller_ComputerSupportedCollaborativeTraining_ISCRAM.pdf},
      abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      publisher = {ISCRAM},
      author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia},
      editor = {Landgren, Jonas and Jul, S},
      year = {2009},
      keywords = {crisis management, crisis training, CSCW, HCI, RWE, PRAXLABS, computer supported collaborative learning, italg},
      }


    • Reuter, C. & Pipek, V. (2009)Krisenkommunikation trainieren: Ein webgestützter Ansatz

      IN Wandke, H., Kain, S. & Struve, D. (Eds.). Berlin, Germany, Publisher: Oldenbourg-Verlag, Pages: 93–102
      [BibTeX] [Abstract] [Download PDF]

      Krisenmanagement fordert neben strategischer und organisationaler Vorbereitung auf die Bewältigungs- und Wiederherstellungsarbeit, auch Fähigkeiten, mit unvorhersehbaren Ereignissen und anderen Stakeholdern, die in die gleiche Krise involviert sind, umzugehen. Hier kann man sich nicht ausschließlich auf etablierte Informationsflüsse und Verhaltensmuster verlassen, sondern muss sich auch spontan-situativen Einflüssen stellen. Die für die Kommunikationsarbeit in und zwischen den involvierten Organisationen notwendigen Fähigkeiten müssen trainiert werden. Wir beschreiben die aktuelle Praxis des Krisenkommunikations-Trainings eines Energieversorgungsunternehmens (EVU) sowie den Prototypen zu dessen Unterstützung, den wir entwickelt, implementiert und evaluiert haben. Unser Trainingswerkzeug zielt nicht nur auf die lokale Praxis, sondern auch interorganisationale Trainings, was die Verbesserung eines gemeinsamen Verständnisses sowie der Informationsbedarfe anderer beinhaltet.

      @inproceedings{reuter_krisenkommunikation_2009,
      address = {Berlin, Germany},
      title = {Krisenkommunikation trainieren: {Ein} webgestützter {Ansatz}},
      url = {http://www.peasec.de/paper/2009/2009_ReuterPipek_KrisenkommunikationTrainieren_MenschComputer.pdf https://www.wineme.uni-siegen.de/paper/2009/reuterpipek_krisenkommunikationtrainieren_menschundcomputer_2009.pdf},
      abstract = {Krisenmanagement fordert neben strategischer und organisationaler Vorbereitung auf die Bewältigungs- und Wiederherstellungsarbeit, auch Fähigkeiten, mit unvorhersehbaren Ereignissen und anderen Stakeholdern, die in die gleiche Krise involviert sind, umzugehen. Hier kann man sich nicht ausschließlich auf etablierte Informationsflüsse und Verhaltensmuster verlassen, sondern muss sich auch spontan-situativen Einflüssen stellen. Die für die Kommunikationsarbeit in und zwischen den involvierten Organisationen notwendigen Fähigkeiten müssen trainiert werden. Wir beschreiben die aktuelle Praxis des Krisenkommunikations-Trainings eines Energieversorgungsunternehmens (EVU) sowie den Prototypen zu dessen Unterstützung, den wir entwickelt, implementiert und evaluiert haben. Unser Trainingswerkzeug zielt nicht nur auf die lokale Praxis, sondern auch interorganisationale Trainings, was die Verbesserung eines gemeinsamen Verständnisses sowie der Informationsbedarfe anderer beinhaltet.},
      booktitle = {Mensch \& {Computer} 2009: {Grenzenlos} frei?},
      publisher = {Oldenbourg-Verlag},
      author = {Reuter, Christian and Pipek, Volkmar},
      editor = {Wandke, Hartmut and Kain, Saskia and Struve, Doreen},
      year = {2009},
      keywords = {CSCW, HCI, RWE, PRAXLABS},
      pages = {93--102},
      }


    • Reuter, C. (2009)Social Software als kritische Informations-Infrastruktur

      IN Kain, S., Struve, D. & Wandke, H. (Eds.). Berlin, Germany, Publisher: Logos-Verlag, Pages: 140–144
      [BibTeX] [Abstract] [Download PDF]

      Web 2.0 Anwendungen haben in einigen Anwendungsfeldern zur Unterstützung von Kommunikation und Zusammenarbeit in Unternehmen Einzug gehalten. Dieser Beitrag stellt auch mithilfe von Beispielen dar, warum Social Software als kritische Informations-Infrastruktur (KII) betrachtet werden kann. Es wird gezeigt, dass das „kritisch“ im Bezug auf die „Infrastruktur“ Fallbezogen verschieden gedeutet werden kann: zum einen kann deren Ausfall betriebliche Prozesse lähmen, zum anderen kann durch dessen Verfügbarkeit eine explizite und ungewünschte Darstellung kritischer Sachverhalte erfolgen.

      @inproceedings{reuter_social_2009,
      address = {Berlin, Germany},
      title = {Social {Software} als kritische {Informations}-{Infrastruktur}},
      url = {http://www.christianreuter.net/media/Publikationen/Reuter_SocialSoftwareKII_Web20_MenschundComputer2009.pdf},
      abstract = {Web 2.0 Anwendungen haben in einigen Anwendungsfeldern zur Unterstützung von Kommunikation und Zusammenarbeit in Unternehmen Einzug gehalten. Dieser Beitrag stellt auch mithilfe von Beispielen dar, warum Social Software als kritische Informations-Infrastruktur (KII) betrachtet werden kann. Es wird gezeigt, dass das „kritisch“ im Bezug auf die „Infrastruktur“ Fallbezogen verschieden gedeutet werden kann: zum einen kann deren Ausfall betriebliche Prozesse lähmen, zum anderen kann durch dessen Verfügbarkeit eine explizite und ungewünschte Darstellung kritischer Sachverhalte erfolgen.},
      booktitle = {Mensch \& {Computer}: {Workshopband}},
      publisher = {Logos-Verlag},
      author = {Reuter, Christian},
      editor = {Kain, Saskia and Struve, Doreen and Wandke, Hartmut},
      year = {2009},
      keywords = {CSCW, HCI, RWE, PRAXLABS, SMO, Infrastruktur, InfoStrom},
      pages = {140--144},
      }


    • Karadgi, S., Müller, U., Metz, D., Schäfer, W. & Grauer, M. (2009)Cost estimation of automotive sheet metal components using knowledge-based engineering and case-based reasoning

      , Publisher: IEEE, Pages: 1518–1522
      [BibTeX]

      @inproceedings{karadgi_cost_2009,
      title = {Cost estimation of automotive sheet metal components using knowledge-based engineering and case-based reasoning},
      booktitle = {Industrial {Engineering} and {Engineering} {Management}, 2009. {IEEM} 2009. {IEEE} {International} {Conference} on},
      publisher = {IEEE},
      author = {Karadgi, S and Müller, U and Metz, Daniel and Schäfer, Walter and Grauer, M},
      year = {2009},
      pages = {1518--1522},
      }


    • Schubert, K. (2009)First Steps: Social and Technical Implications Establishing a Mesh Network Within an Inter-cultural Community

      New York, NY, USA, Publisher: ACM, Pages: 305–308 doi:10.1145/1499224.1499283
      [BibTeX] [Download PDF]

      @inproceedings{schubert_first_2009,
      address = {New York, NY, USA},
      series = {{IWIC} '09},
      title = {First {Steps}: {Social} and {Technical} {Implications} {Establishing} a {Mesh} {Network} {Within} an {Inter}-cultural {Community}},
      isbn = {978-1-60558-502-4},
      url = {http://doi.acm.org/10.1145/1499224.1499283},
      doi = {10.1145/1499224.1499283},
      booktitle = {Proceedings of the 2009 {International} {Workshop} on {Intercultural} {Collaboration}},
      publisher = {ACM},
      author = {Schubert, Kai},
      year = {2009},
      keywords = {Come\_In, computer club, inter-cultural, mesh network, neighborhood},
      pages = {305--308},
      }


    • Weibert, A., Korn, M., von Rekowski, T. & Schubert, K. (2009)How come_IN computer clubs may foster collaboration in an intercultural neighborhood

      [BibTeX] [Download PDF]

      @inproceedings{weibert_how_2009,
      title = {How come\_IN computer clubs may foster collaboration in an intercultural neighborhood},
      url = {http://mkorn.binaervarianz.de/pub/korn-interact2009-ws.pdf},
      booktitle = {Workshop on {Culture} and {Technologies} for {Social} {Interaction} at {INTERACT}},
      author = {Weibert, Anne and Korn, Matthias and von Rekowski, Thomas and Schubert, Kai},
      year = {2009},
      keywords = {Come\_In},
      }


    • Reuter, C., Pipek, V. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management

      IN Landgren, J. & Jul, S. (Eds.). Gothenburg, Sweden
      [BibTeX] [Abstract] [Download PDF]

      Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.

      @inproceedings{reuter_computer_2009-1,
      address = {Gothenburg, Sweden},
      title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}},
      url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf},
      abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.},
      booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
      author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia},
      editor = {Landgren, Jonas and Jul, S},
      year = {2009},
      keywords = {crisis management, crisis training, CSCW, RWE, PRAXLABS, computer supported collaborative learning, italg},
      }

    2008


    • Stoitsev, T., Spahn, M. & Scheidl, S. (2008)EUD for enterprise process and information management

      New York, New York, USA, Publisher: ACM Press, Pages: 16–20 doi:10.1145/1370847.1370851
      [BibTeX] [Abstract] [Download PDF]

      This position paper presents research on End-User Development (EUD) for enterprise systems, which is aiming at improving the ability of Small and Medium Enterprises (SMEs) to adapt their software systems to individual and changing needs. These research efforts can be divided into two main directions: process-centric EUD and data-centric EUD. In particular, two basic sub-domains are addressed: (i) end-user driven business process composition and management as well as (ii) end-user driven composition of data-centric and analytic applications. Both topics are closely related since analytic applications may provide decision support in processes and processes may be the subject of analysis, e.g. for process optimization purposes. Advances in these research topics are presented through a brief overview of the developed concepts.

      @inproceedings{stoitsev_eud_2008,
      address = {New York, New York, USA},
      title = {{EUD} for enterprise process and information management},
      isbn = {978-1-60558-034-0},
      url = {citeulike-article-id:3437616%5Cnhttp://dx.doi.org/10.1145/1370847.1370851 http://portal.acm.org/citation.cfm?doid=1370847.1370851},
      doi = {10.1145/1370847.1370851},
      abstract = {This position paper presents research on End-User Development (EUD) for enterprise systems, which is aiming at improving the ability of Small and Medium Enterprises (SMEs) to adapt their software systems to individual and changing needs. These research efforts can be divided into two main directions: process-centric EUD and data-centric EUD. In particular, two basic sub-domains are addressed: (i) end-user driven business process composition and management as well as (ii) end-user driven composition of data-centric and analytic applications. Both topics are closely related since analytic applications may provide decision support in processes and processes may be the subject of analysis, e.g. for process optimization purposes. Advances in these research topics are presented through a brief overview of the developed concepts.},
      booktitle = {Proceedings of the 4th international workshop on {End}-user software engineering - {WEUSE} '08},
      publisher = {ACM Press},
      author = {Stoitsev, Todor and Spahn, Michael and Scheidl, Stefan},
      year = {2008},
      keywords = {agile\_processes, eun\_user\_development},
      pages = {16--20},
      }


    • Dörner, C., Hess, J., Pipek, V., Hess, J. & Pipek, V. (2008)Fostering user-developer collaboration with infrastructure probes

      IN Cheng, L., Sillito, J., Storey, M. D., Tessem, B., Venolia, G., de Souza, C. R. B., Dittrich, Y., John, M., Hazzan, O., Maurer, F., Sharp, H., Singer, J. & Sim, S. E. (Eds.)., Publisher: ACM, Pages: 44–48 doi:10.1145/1370114.1370126
      [BibTeX] [Download PDF]

      @inproceedings{dorner_fostering_2008,
      title = {Fostering user-developer collaboration with infrastructure probes},
      isbn = {978-1-60558-039-5},
      url = {http://doi.acm.org/10.1145/1370114.1370126},
      doi = {10.1145/1370114.1370126},
      booktitle = {Proceedings of the 2008 {International} {Workshop} on {Cooperative} and {Human} {Aspects} of {Software} {Engineering}, \{{CHASE}\} 2008, {Leipzig}, {Germany}, {Tuesday}, {May} 13, 2008},
      publisher = {ACM},
      author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar and Hess, Jan and Pipek, Volkmar},
      editor = {Cheng, Li-Te and Sillito, Jonathan and Storey, Margaret-Anne D and Tessem, Bjørnar and Venolia, Gina and de Souza, Cleidson R B and Dittrich, Yvonne and John, Michael and Hazzan, Orit and Maurer, Frank and Sharp, Helen and Singer, Janice and Sim, Susan Elliott},
      year = {2008},
      keywords = {CSCW, CONTici},
      pages = {44--48},
      }


    • Borggräfe, B., Dörner, C., Hess, J. & Pipek, V. (2008)Drawing Services: Towards a Paper-based Interface for End-user Service Orchestration

      New York, NY, USA, Publisher: ACM, Pages: 66–70 doi:10.1145/1370847.1370862
      [BibTeX] [Download PDF]

      @inproceedings{borggrafe_drawing_2008,
      address = {New York, NY, USA},
      series = {{WEUSE} '08},
      title = {Drawing {Services}: {Towards} a {Paper}-based {Interface} for {End}-user {Service} {Orchestration}},
      isbn = {978-1-60558-034-0},
      url = {http://doi.acm.org/10.1145/1370847.1370862},
      doi = {10.1145/1370847.1370862},
      booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}},
      publisher = {ACM},
      author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Pipek, Volkmar},
      year = {2008},
      keywords = {CSCW, EUDISMES, CONTici, end-user development, service orchestration, haptic interfaces, paper-based interfaces, service-oriented architectures},
      pages = {66--70},
      }


    • Hess, J., Küstermann, G. & Pipek, V. (2008)Premote: a user customizable remote control

      IN Czerwinski, M., Lund, A. M. & Tan, D. S. (Eds.)., Publisher: ACM, Pages: 3279–3284 doi:10.1145/1358628.1358844
      [BibTeX] [Download PDF]

      @inproceedings{hess_premote_2008,
      title = {Premote: a user customizable remote control},
      url = {http://doi.acm.org/10.1145/1358628.1358844},
      doi = {10.1145/1358628.1358844},
      booktitle = {Extended {Abstracts} {Proceedings} of the 2008 {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2008, {Florence}, {Italy}, {April} 5-10, 2008},
      publisher = {ACM},
      author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar},
      editor = {Czerwinski, Mary and Lund, Arnold M and Tan, Desney S},
      year = {2008},
      keywords = {CSCW, EUDISMES, a-paper},
      pages = {3279--3284},
      }


    • Karasti, H. & Baker, K. S. (2008)Community Design: growing one’s own information infrastructure

      , Pages: 217–220
      [BibTeX] [Abstract]

      This paper examines the phenomenon of Community Design. It is a radical phenomenon in that community members collectively grow their own community information infrastructures without the intervention of professionals typically associated with such endeavors. A recently initiated comparative study draws on ongoing, longitudinal research engagements with a small number of communities and has identified a set of characteristics that apply across these communities that undertake Community Design. We present the characteristics grouped into three dimensions of community: organizational, social and technical. Finally, we draw attention to future research topics that we see as relevant to the expanding scopes of Participatory Design.

      @inproceedings{karasti_community_2008,
      title = {Community {Design}: growing one's own information infrastructure},
      isbn = {978-0-9818561-0-0},
      abstract = {This paper examines the phenomenon of Community Design. It is a radical phenomenon in that community members collectively grow their own community information infrastructures without the intervention of professionals typically associated with such endeavors. A recently initiated comparative study draws on ongoing, longitudinal research engagements with a small number of communities and has identified a set of characteristics that apply across these communities that undertake Community Design. We present the characteristics grouped into three dimensions of community: organizational, social and technical. Finally, we draw attention to future research topics that we see as relevant to the expanding scopes of Participatory Design.},
      booktitle = {Proceedings of the {Tenth} {Anniversary} {Conference} on {Participatory} {Design} 2008},
      author = {Karasti, Helena and Baker, Karen S},
      year = {2008},
      keywords = {cscw, community of practice, community design, information infrastructure, community membership, continuity, in situ, local, long-term},
      pages = {217--220},
      }


    • Grimm, R., Helbach, J., Mambrey, P. & Pipek, V. (2008)Elektronische Wahlen, elektronische Teilhabe, Societyware – Beherrschbare Systeme? Wünschenswerte Systeme?

      IN Hegering, H., Lehmann, A., Ohlbach, H. J. & Scheideler, C. (Eds.)., Publisher: GI, Pages: 403–404
      [BibTeX] [Download PDF]

      @inproceedings{grimm_elektronische_2008,
      series = {{LNI}},
      title = {Elektronische {Wahlen}, elektronische {Teilhabe}, {Societyware} - {Beherrschbare} {Systeme}? {Wünschenswerte} {Systeme}?},
      volume = {133},
      isbn = {978-3-88579-227-7},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings133/article5187.html},
      booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 1, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}},
      publisher = {GI},
      author = {Grimm, Rüdiger and Helbach, Jörg and Mambrey, Peter and Pipek, Volkmar},
      editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian},
      year = {2008},
      keywords = {CSCW},
      pages = {403--404},
      }


    • Müller, C. & Nett, B. (2008)The structuring of ill-structured topics – Capital forms and learning in regional networks of the software branch.

      Utrecht, NL
      [BibTeX]

      @inproceedings{muller_structuring_2008,
      address = {Utrecht, NL},
      title = {The structuring of ill-structured topics – {Capital} forms and learning in regional networks of the software branch.},
      booktitle = {Workshop “{The} {Missing} {Chapters}: {Learning} {Sciences} {Beyond} the {Classroom}”, 8th {International} {Conference} of the {Learning} {Sciences} 2008},
      author = {Müller, Claudia and Nett, Bernhard},
      year = {2008},
      }


    • Hofmann, M., Ley, B. & Dörner, C. (2008)Endbenutzergerechte Anpassung von serviceorientierten Softwaresystemen

      IN Bichler, M., Hess, T., Krcmar, H., Lechner, U., Matthes, F., Picot, A., Speitkamp, B. & Wolf, P. (Eds.). München, Publisher: GITO-Verlag, Berlin
      [BibTeX] [Download PDF]

      @inproceedings{hofmann_endbenutzergerechte_2008,
      address = {München},
      title = {Endbenutzergerechte {Anpassung} von serviceorientierten {Softwaresystemen}},
      url = {http://ibis.in.tum.de/mkwi08/18_Kooperationssysteme/09_Hofmann.pdf https://www.wiwi.uni-siegen.de/wirtschaftsinformatik/paper/2008/endbenutzergerechte_anpassung_von_serviceorientierten_softwaresystemen.pdf},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      publisher = {GITO-Verlag, Berlin},
      author = {Hofmann, Markus and Ley, Benedikt and Dörner, Christian},
      editor = {Bichler, Martin and Hess, Thomas and Krcmar, Helmut and Lechner, Ulrike and Matthes, Florian and Picot, Arnold and Speitkamp, Benjamin and Wolf, Petra},
      year = {2008},
      keywords = {CSCW, EUDISMES, CONTici},
      }


    • Betz, M., Ley, B., Pipek, V. & Wulf, V. (2008)Folksonomies for real things – Tagging objects with RFID as a source for context-awareness

      IN Hegering, H., Lehmann, A., Ohlbach, H. J. & Scheideler, C. (Eds.)., Publisher: GI, Pages: 789–795
      [BibTeX] [Download PDF]

      @inproceedings{betz_folksonomies_2008,
      series = {{LNI}},
      title = {Folksonomies for real things - {Tagging} objects with {RFID} as a source for context-awareness},
      volume = {134},
      isbn = {978-3-88579-228-4},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2184.html},
      booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}},
      publisher = {GI},
      author = {Betz, Matthias and Ley, Benedikt and Pipek, Volkmar and Wulf, Volker},
      editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian},
      year = {2008},
      keywords = {CSCW, CONTici},
      pages = {789--795},
      }


    • Spahn, M., Dörner, C. & Wulf, V. (2008)End User Development: Approaches Towards a Flexible Software Design

      IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 303–314
      [BibTeX] [Download PDF]

      @inproceedings{spahn_end_2008-1,
      address = {Galway, Ireland},
      title = {End {User} {Development}: {Approaches} {Towards} a {Flexible} {Software} {Design}},
      url = {http://is2.lse.ac.uk/asp/aspecis/20080027.pdf},
      booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
      author = {Spahn, Michael and Dörner, Christian and Wulf, Volker},
      editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina},
      year = {2008},
      keywords = {CSCW, EUDISMES},
      pages = {303--314},
      }


    • Dörner, C., Pipek, V., Weber, M. & Wulf, V. (2008)End-user Development: New Challenges for Service Oriented Architectures

      New York, NY, USA, Publisher: ACM, Pages: 71–75 doi:10.1145/1370847.1370863
      [BibTeX] [Download PDF]

      @inproceedings{dorner_end-user_2008,
      address = {New York, NY, USA},
      series = {{WEUSE} '08},
      title = {End-user {Development}: {New} {Challenges} for {Service} {Oriented} {Architectures}},
      isbn = {978-1-60558-034-0},
      url = {http://doi.acm.org/10.1145/1370847.1370863 http://www.cs.cmu.edu/ cdoerner/publications/weuse016-doerner.pdf},
      doi = {10.1145/1370847.1370863},
      booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}},
      publisher = {ACM},
      author = {Dörner, Christian and Pipek, Volkmar and Weber, Moritz and Wulf, Volker},
      year = {2008},
      keywords = {CSCW, EUDISMES, challenges, CONTici, end user development, requirements, service oriented architectures},
      pages = {71--75},
      }


    • Reichling, T., Wulf, V. & Moos, B. (2008)Business Finder – a tool for regional networking among organizations

      Milano, Publisher: Springer, Pages: 151–164
      [BibTeX]

      @inproceedings{reichling_business_2008,
      address = {Milano},
      title = {Business {Finder} – a tool for regional networking among organizations},
      booktitle = {Proceedings of {Knowledge} {Management} in {Action} ({KMIA} 2008), held in conjunction with the 20th {IFIP} {World} {Computer} {Congress} ({WCC} 2008), 07–10 {September} 2008},
      publisher = {Springer},
      author = {Reichling, Tim and Wulf, Volker and Moos, Benjamin},
      year = {2008},
      pages = {151--164},
      }


    • Hess, J., Offenberg, S. & Pipek, V. (2008)Community driven development as participation?: involving user communities in a software design process

      IN Hakken, D., Simonsen, J. & Roberston, T. (Eds.)., Publisher: ACM, Pages: 31–40 doi:10.1145/1795234.1795240
      [BibTeX] [Download PDF]

      @inproceedings{hess_community_2008,
      title = {Community driven development as participation?: involving user communities in a software design process},
      isbn = {978-0-9818561-0-0},
      url = {http://doi.acm.org/10.1145/1795234.1795240},
      doi = {10.1145/1795234.1795240},
      booktitle = {Proceedings of the {Tenth} {Conference} on {Participatory} {Design}, {PDC} 2008, {Bloomington}, {Indiana}, {USA}, {October} 1-4, 2008},
      publisher = {ACM},
      author = {Hess, Jan and Offenberg, Sinja and Pipek, Volkmar},
      editor = {Hakken, David and Simonsen, Jesper and Roberston, Toni},
      year = {2008},
      keywords = {CSCW, EUDISMES},
      pages = {31--40},
      }


    • Hess, J., Küstermann, G. & Pipek, V. (2008)p(ersonal)Remote – ein individuell gestaltbares Fernbedienungskonzept

      IN Herczeg, M. & Kindsmüller, M. C. (Eds.)., Publisher: Oldenbourg Verlag, Pages: 167–176
      [BibTeX] [Download PDF]

      @inproceedings{hess_personalremote_2008,
      title = {p(ersonal){Remote} - ein individuell gestaltbares {Fernbedienungskonzept}},
      isbn = {978-3-486-58900-9},
      url = {http://dl.mensch-und-computer.de/handle/123456789/50},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Oldenbourg Verlag},
      author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar},
      editor = {Herczeg, Michael and Kindsmüller, Martin Christof},
      year = {2008},
      keywords = {CSCW, EUDISMES},
      pages = {167--176},
      }


    • Lukosch, S. & Pipek, V. (2008)Use In Context: Between adaptivity and adaptation in context-based interactions

      IN Hegering, H., Lehmann, A., Ohlbach, H. J. & Scheideler, C. (Eds.)., Publisher: GI, Pages: 781–782
      [BibTeX] [Download PDF]

      @inproceedings{lukosch_use_2008-1,
      series = {{LNI}},
      title = {Use {In} {Context}: {Between} adaptivity and adaptation in context-based interactions},
      volume = {134},
      isbn = {978-3-88579-228-4},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2182.html},
      booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}},
      publisher = {GI},
      author = {Lukosch, Stephan and Pipek, Volkmar},
      editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian},
      year = {2008},
      keywords = {CSCW},
      pages = {781--782},
      }


    • Lukosch, S. & Pipek, V. (2008)Use in Context: Zwischen Adaptivität und Anpassbarkeit in kontextbasierten Interaktionen

      [BibTeX]

      @inproceedings{lukosch_use_2008,
      title = {Use in {Context}: {Zwischen} {Adaptivität} und {Anpassbarkeit} in kontextbasierten {Interaktionen}},
      booktitle = {Workshop auf der {GI} {Jahrestagung} – {Informatik}},
      author = {Lukosch, Stephan and Pipek, Volkmar},
      year = {2008},
      keywords = {CSCW, CONTici},
      }


    • Spahn, M., Dörner, C. & Wulf, V. (2008)End User Development of Information Artefacts: A Design Challenge for Enterprise Systems

      IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 482–493
      [BibTeX] [Download PDF]

      @inproceedings{spahn_end_2008,
      address = {Galway, Ireland},
      title = {End {User} {Development} of {Information} {Artefacts}: {A} {Design} {Challenge} for {Enterprise} {Systems}},
      url = {http://is2.lse.ac.uk/asp/aspecis/20080042.pdf},
      booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
      author = {Spahn, Michael and Dörner, Christian and Wulf, Volker},
      editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina},
      year = {2008},
      keywords = {CSCW, EUDISMES},
      pages = {482--493},
      }


    • Pipek, V., Stevens, G., Müller, C., Veith, M. & Draxler, S. (2008)Towards an Appropriation Infrastructure: Supporting User Creativity in IT Adoption

      IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 1165–1177
      [BibTeX] [Download PDF]

      @inproceedings{pipek_towards_2008,
      address = {Galway, Ireland},
      title = {Towards an {Appropriation} {Infrastructure}: {Supporting} {User} {Creativity} in {IT} {Adoption}},
      url = {http://is2.lse.ac.uk/asp/aspecis/20080099.pdf},
      booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
      author = {Pipek, Volkmar and Stevens, Gunnar and Müller, Claudia and Veith, Michael and Draxler, Sebastian},
      editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina},
      year = {2008},
      keywords = {CSCW},
      pages = {1165--1177},
      }


    • Beringer, J., Englert, R., Koch, M., Schwabe, G. & Wulf, V. (2008)Vorwort: Kooperationssysteme / Cooperation Systems

      [BibTeX]

      @inproceedings{beringer_vorwort_2008,
      title = {Vorwort: {Kooperationssysteme} / {Cooperation} {Systems}},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      author = {Beringer, Jörg and Englert, Roman and Koch, Michael and Schwabe, Gerhard and Wulf, Volker},
      year = {2008},
      }

    2007


    • Hess, J., Wulf, V., Flender, G. & Becker, T. (2007)Supporting users to customize complex entertainment systems

      , Publisher: ACM-CHI 2007 Conference Supplements 2007, Pages: 1–4
      [BibTeX]

      @inproceedings{hess_supporting_2007,
      title = {Supporting users to customize complex entertainment systems},
      booktitle = {Proceedings of the {Workshop} “{Supporting} non-professional users in the new media landscape”},
      publisher = {ACM-CHI 2007 Conference Supplements 2007},
      author = {Hess, Jan and Wulf, Volker and Flender, Gerd and Becker, Thomas},
      year = {2007},
      keywords = {end user development, media centre, new media, theory and methods, user, user interfaces},
      pages = {1--4},
      }


    • Betz, M., Huq, M., Pipek, V., Rohde, M., Stevens, G. & Wulf, V. (2007)Architecture for Adaptable Component Based Mobile Systems: End User Driven Real Life Tagging for Individualized Context-Awareness. Designing for Palpability Workshop at Pervasive 2007

      Toronto, Ontario, Canada
      [BibTeX]

      @inproceedings{betz_architecture_2007,
      address = {Toronto, Ontario, Canada},
      title = {Architecture for {Adaptable} {Component} {Based} {Mobile} {Systems}: {End} {User} {Driven} {Real} {Life} {Tagging} for {Individualized} {Context}-{Awareness}. {Designing} for {Palpability} {Workshop} at {Pervasive} 2007},
      booktitle = {Fifth {International} {Conference} on {Pervasive} {Computing}},
      author = {Betz, Matthias and Huq, Mahmudul and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Wulf, Volker},
      year = {2007},
      }


    • Stevens, G., Wulf, V. & Pipek, V. (2007)Infrastrukturen zur Aneignungsunterstützung – Ein Konzept zur Integration von produkt- und prozessorientierter Flexibilisierung

      IN Oberweis, A., Weinhardt, C., Gimpel, H., Koschmider, A., Pankratius, V. & Schnizler, B. (Eds.)., Publisher: Universitaetsverlag Karlsruhe, Pages: 823–840
      [BibTeX] [Download PDF]

      @inproceedings{stevens_infrastrukturen_2007,
      title = {Infrastrukturen zur {Aneignungsunterstützung} - {Ein} {Konzept} zur {Integration} von produkt- und prozessorientierter {Flexibilisierung}},
      isbn = {978-3-86644-094-4},
      url = {http://aisel.aisnet.org/wi2007/49},
      booktitle = {{eOrganisation}: {Service}-, {Prozess}-, {Market}-{Engineering}: 8. {Internationale} {Tagung} {Wirtschaftsinformatik} - {Band} 1, {WI} 2007, {Karlsruhe}, {Germany}, {February} 28 - {March} 2, 2007},
      publisher = {Universitaetsverlag Karlsruhe},
      author = {Stevens, Gunnar and Wulf, Volker and Pipek, Volkmar},
      editor = {Oberweis, Andreas and Weinhardt, Christof and Gimpel, Henner and Koschmider, Agnes and Pankratius, Victor and Schnizler, Björn},
      year = {2007},
      keywords = {CSCW, A-Paper},
      pages = {823--840},
      }


    • Dörner, C., Pipek, V. & Won, M. (2007)Supporting expertise awareness: finding out what others know

      IN Kandogan, E. & Jones, P. M. (Eds.). Cambridge, Massachusetts, Publisher: ACM, Pages: 9 doi:10.1145/1234772.1234784
      [BibTeX] [Download PDF]

      @inproceedings{dorner_supporting_2007,
      address = {Cambridge, Massachusetts},
      title = {Supporting expertise awareness: finding out what others know},
      url = {http://doi.acm.org/10.1145/1234772.1234784},
      doi = {10.1145/1234772.1234784},
      booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007},
      publisher = {ACM},
      author = {Dörner, Christian and Pipek, Volkmar and Won, Markus},
      editor = {Kandogan, Eser and Jones, Patricia M},
      year = {2007},
      keywords = {CSCW, EUDISMES},
      pages = {9},
      }


    • Betz, M., Huq, M., Pipek, V., Rohde, M., Stevens, G., Englert, R. & Wulf, V. (2007)An Architecture for Adaptive and Adaptable Mobile Applications for Physically Handicapped People

      IN Stephanidis, C. (Ed.)., Publisher: Springer, Pages: 335–344 doi:10.1007/978-3-540-73279-2_37
      [BibTeX] [Download PDF]

      @inproceedings{betz_architecture_2007-1,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {An {Architecture} for {Adaptive} and {Adaptable} {Mobile} {Applications} for {Physically} {Handicapped} {People}},
      volume = {4554},
      isbn = {978-3-540-73278-5},
      url = {http://dx.doi.org/10.1007/978-3-540-73279-2_37},
      doi = {10.1007/978-3-540-73279-2_37},
      booktitle = {Universal {Access} in {Human} {Computer} {Interaction}. {Coping} with {Diversity}, 4th {International} {Conference} on {Universal} {Access} in {Human}-{Computer} {Interaction}, {UAHCI} 2007, {Held} as {Part} of {HCI} {International} 2007, {Beijing}, {China}, {July} 22-27, 2007, {Proceedings}, {P}},
      publisher = {Springer},
      author = {Betz, Matthias and Huq, Mahmudul and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Englert, Roman and Wulf, Volker},
      editor = {Stephanidis, Constantine},
      year = {2007},
      keywords = {CSCW},
      pages = {335--344},
      }


    • Veith, M., Schubert, K. & Wulf, V. (2007)come_IN: Identity and Role Affiliation mediated by an Inter-Cultural Computer Club

      , Pages: 144–151
      [BibTeX]

      @inproceedings{veith_come_in_2007,
      title = {come\_IN: {Identity} and {Role} {Affiliation} mediated by an {Inter}-{Cultural} {Computer} {Club}},
      isbn = {978-972-8924-35-5},
      booktitle = {Proceedings of the {IADIS} {International} {Conference} e-{Society} 2007, {July} 3-6},
      author = {Veith, Michael and Schubert, Kai and Wulf, Volker},
      year = {2007},
      keywords = {Come\_In, methodology, computer club, community of practice, Intercultural learning, socio-technical infrastructures},
      pages = {144--151},
      }


    • Hess, J., Reichling, T., Wulf, V., Rumpf, S. & Flender, G. (2007)Using text matching to recommend TV shows

      [BibTeX]

      @inproceedings{hess_using_2007,
      title = {Using text matching to recommend {TV} shows},
      booktitle = {Workshop {Supplement} auf {European} {Conference} on {Interactive} {TV} ({EuroiTV} 2007)},
      author = {Hess, Jan and Reichling, Tim and Wulf, Volker and Rumpf, Steffen and Flender, Gerd},
      year = {2007},
      }


    • Dörner, C., Hess, J. & Pipek, V. (2007)Improving Information Systems by End User Development: A Case Study

      IN Österle, H., Schelp, J. & Winter, R. (Eds.)., Publisher: University of St. Gallen, Pages: 783–794
      [BibTeX] [Download PDF]

      @inproceedings{dorner_improving_2007,
      title = {Improving {Information} {Systems} by {End} {User} {Development}: {A} {Case} {Study}},
      url = {http://is2.lse.ac.uk/asp/aspecis/20070043.pdf},
      booktitle = {Proceedings of the {Fifteenth} {European} {Conference} on {Information} {Systems}, {ECIS} 2007, {St}. {Gallen}, {Switzerland}, 2007},
      publisher = {University of St. Gallen},
      author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar},
      editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert},
      year = {2007},
      keywords = {CSCW, EUDISMES},
      pages = {783--794},
      }


    • Johri, A., Pipek, V., Wulf, V. & Veith, M. (2007)Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology

      IN Kandogan, E. & Jones, P. M. (Eds.). Cambridge, Massachusetts, Publisher: ACM, Pages: 4 doi:10.1145/1234772.1234792
      [BibTeX] [Download PDF]

      @inproceedings{johri_bridging_2007,
      address = {Cambridge, Massachusetts},
      title = {Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology},
      url = {http://doi.acm.org/10.1145/1234772.1234792},
      doi = {10.1145/1234772.1234792},
      booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007},
      publisher = {ACM},
      author = {Johri, Aditya and Pipek, Volkmar and Wulf, Volker and Veith, Michael},
      editor = {Kandogan, Eser and Jones, Patricia M},
      year = {2007},
      keywords = {CSCW},
      pages = {4},
      }

    2006


    • Betz, M., Hess, J., Pipek, V., Rohde, M., Wulf, V. & Scheidl, S. (2006)End-User Development in Small and Medium Enterprises: Research and development Issues

      Montreal, Canada
      [BibTeX] [Download PDF]

      @inproceedings{betz_end-user_2006,
      address = {Montreal, Canada},
      title = {End-{User} {Development} in {Small} and {Medium} {Enterprises}: {Research} and development {Issues}},
      url = {http://eusesconsortium.org/weuse/},
      booktitle = {Workshop '{The} {Next} {Step}: {From} {End}-{User} {Programming} to {End}-{User} {Software} {Engineering}' at the {CHI} 2006},
      author = {Betz, Matthias and Hess, Jan and Pipek, Volkmar and Rohde, Markus and Wulf, Volker and Scheidl, Stefan},
      year = {2006},
      keywords = {CSCW},
      }


    • Thomas, L., Nett, B. & Müller, C. (2006)Regionale Netzwerke als Möglichkeit des Interorganisationalen Wissens- und Erfahrungsaustauschs 1 . Projektrahmen und Förderung des Software Engineering in 2 . Regionale Netzwerke als Einbettung von Software Engineering- Expertise in soziale und regionale

      Dresden, Deutschland, Pages: 273–280
      [BibTeX]

      @inproceedings{thomas_regionale_2006,
      address = {Dresden, Deutschland},
      title = {Regionale {Netzwerke} als {Möglichkeit} des {Interorganisationalen} {Wissens}- und {Erfahrungsaustauschs} 1 . {Projektrahmen} und {Förderung} des {Software} {Engineering} in 2 . {Regionale} {Netzwerke} als {Einbettung} von {Software} {Engineering}- {Expertise} in soziale und regionale},
      booktitle = {Beiträge der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})},
      author = {Thomas, Ludger and Nett, Bernhard and Müller, Claudia},
      year = {2006},
      pages = {273--280},
      }


    • Stevens, G. & Wiedenhoefer, T. (2006)CHIC – a pluggable solution for community help in context

      IN Mørch, A. I., Morgan, K., Bratteteig, T., Ghosh, G. & Svanaes, D. (Eds.)., Publisher: ACM, Pages: 212–221 doi:10.1145/1182475.1182498
      [BibTeX] [Download PDF]

      @inproceedings{stevens_chic_2006,
      title = {{CHIC} - a pluggable solution for community help in context},
      url = {http://doi.acm.org/10.1145/1182475.1182498 http://dl.acm.org/citation.cfm?doid=1182475.1182498},
      doi = {10.1145/1182475.1182498},
      booktitle = {Proceedings of the 4th {Nordic} {Conference} on {Human}-{Computer} {Interaction} 2006, {Oslo}, {Norway}, {October} 14-18, 2006},
      publisher = {ACM},
      author = {Stevens, Gunnar and Wiedenhoefer, Torben},
      editor = {Mørch, Anders I and Morgan, Konrad and Bratteteig, Tone and Ghosh, Gautam and Svanaes, Dag},
      year = {2006},
      keywords = {CSCW},
      pages = {212--221},
      }


    • Stevens, G., Wulf, V., Rohde, M. & Zimmermann, A. (2006)Ubiquitous fitness support starts in everyday’s context

      München
      [BibTeX]

      @inproceedings{stevens_ubiquitous_2006,
      address = {München},
      title = {Ubiquitous fitness support starts in everyday's context},
      booktitle = {Proceedings of the 6th {World} {Conference} "{The} {Engineering} of {Sport}", {July} 11 to 14},
      author = {Stevens, Gunnar and Wulf, Volker and Rohde, Markus and Zimmermann, Andreas},
      year = {2006},
      }


    • Pipek, V. & Syrjänen, A. (2006)Infrastructuring as Capturing In-Situ Design

      Venice, Italy
      [BibTeX]

      @inproceedings{pipek_infrastructuring_2006,
      address = {Venice, Italy},
      title = {Infrastructuring as {Capturing} {In}-{Situ} {Design}},
      booktitle = {7th {Mediterranean} {Conference} on {Information} {Systems}, {Association} of {Information} {Systems}},
      author = {Pipek, Volkmar and Syrjänen, Anna-Liisa},
      year = {2006},
      keywords = {CSCW},
      }


    • Nett, B., Dyrks, T., Durissini, M. & Müller, C. (2006)Ethnographisch fundierte evolutionäre Produktfindung: Die Entwicklung des Community Brokers

      Passau, Deutschland, Pages: 287–298
      [BibTeX] [Abstract]

      Im folgenden Beitrag wird vorgestellt, wie auf der Basis einer ethnographischen Feldstudie zu Lernprozessen in KMU der Softwarebranche die Entwicklung einer Communityware, dem \${\textbackslash}textbackslashbackslash\$”Community Broker\${\textbackslash}textbackslashbackslash\$”, angestoßen und im Rahmen eines evolutionären und interdisziplinären Produktfindungsprozesses realisiert wurde The paper describes the iterative and inter-disciplinary development of a search tool based on an ethnographic field study on learning processes in SME in the German software branch.

      @inproceedings{nett_ethnographisch_2006,
      address = {Passau, Deutschland},
      title = {Ethnographisch fundierte evolutionäre {Produktfindung}: {Die} {Entwicklung} des {Community} {Brokers}},
      volume = {1},
      abstract = {Im folgenden Beitrag wird vorgestellt, wie auf der Basis einer ethnographischen Feldstudie zu Lernprozessen in KMU der Softwarebranche die Entwicklung einer Communityware, dem \${\textbackslash}textbackslashbackslash\$"Community Broker\${\textbackslash}textbackslashbackslash\$", angestoßen und im Rahmen eines evolutionären und interdisziplinären Produktfindungsprozesses realisiert wurde The paper describes the iterative and inter-disciplinary development of a search tool based on an ethnographic field study on learning processes in SME in the German software branch.},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      author = {Nett, Bernhard and Dyrks, Tobias and Durissini, Marco and Müller, Claudia},
      year = {2006},
      pages = {287--298},
      }


    • Mambrey, P., Pipek, V. & Budweg, S. (2006)Sozio-technische Infrastrukturen für demokratische Prozesse: Praxis und Perspektiven

      IN Hochberger, C. & Liskowsky, R. (Eds.)., Pages: 397 – 403
      [BibTeX]

      @inproceedings{mambrey_sozio-technische_2006,
      title = {Sozio-technische {Infrastrukturen} für demokratische {Prozesse}: {Praxis} und {Perspektiven}},
      booktitle = {Informatik 2006 - {Informatik} für {Menschen}},
      author = {Mambrey, Peter and Pipek, Volkmar and Budweg, Steffen},
      editor = {Hochberger, Christian and Liskowsky, Rüdiger},
      year = {2006},
      keywords = {CSCW},
      pages = {397 -- 403},
      }


    • Dörner, C., Pipek, V., Betz, M., Hess, J., Rohde, M. & Wulf, V. (2006)End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems

      IN Hochberger, C. & Liskowsky, R. (Eds.). Dresden, Germany, Publisher: GI, Pages: 600
      [BibTeX] [Download PDF]

      @inproceedings{dorner_end_2006,
      address = {Dresden, Germany},
      series = {{LNI}},
      title = {End {User} {Development} in {Small} and {Medium}-{Sized} {Enterprises}: {Empirical} {Findings} {Concerning} the {Adaptation} {Process} of {Software} {Systems}},
      volume = {93},
      isbn = {978-3-88579-187-4},
      url = {http://subs.emis.de/LNI/Proceedings/Proceedings93/article4804.html},
      booktitle = {Informatik 2006 - {Informatik} für {Menschen}, {Band} 1, {Beiträge} der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})},
      publisher = {GI},
      author = {Dörner, Christian and Pipek, Volkmar and Betz, Matthias and Hess, Jan and Rohde, Markus and Wulf, Volker},
      editor = {Hochberger, Christian and Liskowsky, Rüdiger},
      year = {2006},
      keywords = {CSCW, EUDISMES},
      pages = {600},
      }


    • Draxler, S. & Stevens, G. (2006)Getting out of a tailorability dilemma

      , Pages: 576–579
      [BibTeX]

      @inproceedings{draxler_getting_2006,
      title = {Getting out of a tailorability dilemma},
      volume = {1},
      booktitle = {Informatik 2006},
      author = {Draxler, Sebastian and Stevens, Gunnar},
      year = {2006},
      pages = {576--579},
      }


    • Borggräfe, B., Dörner, C., Hess, J., Hofmann, M., Pipek, V., Wulf, V., Scheidl, S. & Vogel, T. (2006)EUDISMES – End-User Development in Small and Medium Enterprise Software Systems

      Berlin, Publisher: Bundesministerium für Bildung und Forschung
      [BibTeX]

      @inproceedings{borggrafe_eudismes_2006,
      address = {Berlin},
      title = {{EUDISMES} – {End}-{User} {Development} in {Small} and {Medium} {Enterprise} {Software} {Systems}},
      booktitle = {Statusband {Forschungsoffensive} "{Software} {Engineering} 2006"},
      publisher = {Bundesministerium für Bildung und Forschung},
      author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Hofmann, Markus and Pipek, Volkmar and Wulf, Volker and Scheidl, Stefan and Vogel, Thorsten},
      year = {2006},
      keywords = {CSCW, EUDISMES},
      }


    • Barth, T., Lütke Entrup, C. & Schäfer, W. (2006)Supporting Knowledge-Intensive Business Processes in Automotive Supplier Industry by Analyzing Product and Process Data

      [BibTeX]

      @inproceedings{barth_supporting_2006,
      title = {Supporting {Knowledge}-{Intensive} {Business} {Processes} in {Automotive} {Supplier} {Industry} by {Analyzing} {Product} and {Process} {Data}},
      booktitle = {Proc. {Of} {I}-{Know}},
      author = {Barth, Thomas and Lütke Entrup, C and Schäfer, Walter},
      year = {2006},
      }


    • Budweg, S., Törpel, B., Burtschick, H., Pipek, V. & Poschen, M. (2006)Contributing to functionality – the case of a network of union educators

      Helsingoer, Denmark, Pages: 18pp
      [BibTeX]

      @inproceedings{budweg_contributing_2006,
      address = {Helsingoer, Denmark},
      title = {Contributing to functionality - the case of a network of union educators},
      booktitle = {29th {Information} {Systems} {Research} {Seminar} in {Scandinavia}, {IRIS} 2006 : {August} 12-15 2006},
      author = {Budweg, Steffen and Törpel, Bettina and Burtschick, Hans-Jörg and Pipek, Volkmar and Poschen, Meik},
      year = {2006},
      keywords = {CSCW},
      pages = {18pp},
      }


    • Müller, C. & Nett, B. (2006)Regional Exchange of Knowledge between ICT Professionals from Industry and Research: The social differentiation of interests and practices in the theory of Pierre Bourdieu

      Joenssu, Finland
      [BibTeX]

      @inproceedings{muller_regional_2006,
      address = {Joenssu, Finland},
      title = {Regional {Exchange} of {Knowledge} between {ICT} {Professionals} from {Industry} and {Research}: {The} social differentiation of interests and practices in the theory of {Pierre} {Bourdieu}},
      booktitle = {Contribution to the {International} {Workshop} on {Software}-{Engineering} {Networking} {Experience} on the {European} {Systems} and {Software} {Engineering} {Process} and {Innovation} {Conference} ({EuroSpi} 2006)},
      author = {Müller, Claudia and Nett, Bernhard},
      year = {2006},
      }


    • Stevens, G., Wulf, V., Rohde, M. & Zimmermann, A. (2006)Ubiquitous Fitness Support Starts in Everyday’s Context

      IN Moritz, E. F. & Haake, S. (Eds.). New York, NY, Publisher: Springer, Pages: 191–196 doi:10.1007/978-0-387-45951-6_35
      [BibTeX] [Abstract]

      The paper describes the results of ethnographic studies of fitness and sports activities, and introduces a framework for developing concepts and solutions in this area.

      @inproceedings{stevens_ubiquitous_2006-1,
      address = {New York, NY},
      title = {Ubiquitous {Fitness} {Support} {Starts} in {Everyday}’s {Context}},
      isbn = {978-0-387-45951-6},
      doi = {10.1007/978-0-387-45951-6_35},
      abstract = {The paper describes the results of ethnographic studies of fitness and sports activities, and introduces a framework for developing concepts and solutions in this area.},
      language = {en},
      booktitle = {The {Engineering} of {Sport} 6},
      publisher = {Springer},
      author = {Stevens, Gunnar and Wulf, Volker and Rohde, Markus and Zimmermann, Andreas},
      editor = {Moritz, Eckehard Fozzy and Haake, Steve},
      year = {2006},
      keywords = {Fitness Activity, Fitness Center, Fitness Trainer, Sport Engineer, Training Plan},
      pages = {191--196},
      }

    2005


    • Reichling, T., Schubert, K. & Wulf, V. (2005)Matching human actors based on their texts: design and evaluation of an instance of the ExpertFinding framework

      New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 61–70 doi:10.1145/1099203.1099213
      [BibTeX] [Abstract] [Download PDF]

      Bringing together human actors with similar interests, skills or expertise is a major challenge in community-based knowledge management. We believe that writing or reading textual documents can be an indicator for a human actor’s interests, skills or expertise. In this paper, we describe an approach of matching human actors based on the similarity of text collections that can be attributed to them. By integrating standard methods of text analysis, we extract and match user profiles based on a large collection of documents. We present an instance of the ExpertFinder Framework which measures the similarity of these profiles by means of the Latent Semantic Indexing (LSI) algorithm. The quality of the algorithmic approach was evaluated by comparing its results with judgments of different human actors.

      @inproceedings{reichling_matching_2005-1,
      address = {New York, NY, USA},
      series = {{GROUP} '05},
      title = {Matching human actors based on their texts: design and evaluation of an instance of the {ExpertFinding} framework},
      isbn = {978-1-59593-223-5},
      shorttitle = {Matching human actors based on their texts},
      url = {https://doi.org/10.1145/1099203.1099213},
      doi = {10.1145/1099203.1099213},
      abstract = {Bringing together human actors with similar interests, skills or expertise is a major challenge in community-based knowledge management. We believe that writing or reading textual documents can be an indicator for a human actor's interests, skills or expertise. In this paper, we describe an approach of matching human actors based on the similarity of text collections that can be attributed to them. By integrating standard methods of text analysis, we extract and match user profiles based on a large collection of documents. We present an instance of the ExpertFinder Framework which measures the similarity of these profiles by means of the Latent Semantic Indexing (LSI) algorithm. The quality of the algorithmic approach was evaluated by comparing its results with judgments of different human actors.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of the 2005 international {ACM} {SIGGROUP} conference on {Supporting} group work},
      publisher = {Association for Computing Machinery},
      author = {Reichling, Tim and Schubert, Kai and Wulf, Volker},
      month = nov,
      year = {2005},
      keywords = {community building, knowledge management, expertise sharing, keyword extraction, latent semantic indexing, user profiling},
      pages = {61--70},
      }


    • Hinrichs, J., Pipek, V. & Wulf, V. (2005)Context Grabbing: Assigning Metadata in Large Document Collections

      IN Gellersen, H., Schmidt, K., Beaudouin-Lafon, M. & Mackay, W. E. (Eds.)., Publisher: Springer, Pages: 367–386
      [BibTeX] [Download PDF]

      @inproceedings{hinrichs_context_2005,
      title = {Context {Grabbing}: {Assigning} {Metadata} in {Large} {Document} {Collections}},
      isbn = {1-4020-4022-9},
      url = {http://www.ecscw.org/2005/paper19.pdf},
      booktitle = {Proceedings of the {Ninth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 18-22 {September} 2005, {Paris}, {France}},
      publisher = {Springer},
      author = {Hinrichs, Joachim and Pipek, Volkmar and Wulf, Volker},
      editor = {Gellersen, Hans and Schmidt, Kjeld and Beaudouin-Lafon, Michel and Mackay, Wendy E},
      year = {2005},
      keywords = {CSCW},
      pages = {367--386},
      }


    • Pipek, V., Won, M., Englert, R. & Wulf, V. (2005)Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters

      IN Fuks, H., Lukosch, S. & Salgado, A. C. (Eds.)., Publisher: Springer, Pages: 153–167 doi:10.1007/11560296_12
      [BibTeX] [Download PDF]

      @inproceedings{pipek_tailoring_2005,
      series = {Lecture {Notes} in {Computer} {Science}},
      title = {Tailoring {Infrastructures}: {Supporting} {Cooperative} {Work} with {Configurable} {Email} {Filters}},
      volume = {3706},
      isbn = {3-540-29110-5},
      url = {http://dx.doi.org/10.1007/11560296_12},
      doi = {10.1007/11560296_12},
      booktitle = {Groupware: {Design}, {Implementation}, and {Use}, 11th {International} {Workshop}, {CRIWG} 2005, {Porto} de {Galinhas}, {Brazil}, {September} 25-29, 2005, {Proceedings}},
      publisher = {Springer},
      author = {Pipek, Volkmar and Won, Markus and Englert, Roman and Wulf, Volker},
      editor = {Fuks, Hugo and Lukosch, Stephan and Salgado, Ana Carolina},
      year = {2005},
      keywords = {CSCW},
      pages = {153--167},
      }


    • Stevens, G., Wulf, V., Rohde, M. & Zimmermann, A. (2005)Ubiquitous Fitness Support Starts in the Everyday’s Context

      Tokyo, Japan
      [BibTeX]

      @inproceedings{stevens_ubiquitous_2005,
      address = {Tokyo, Japan},
      title = {Ubiquitous {Fitness} {Support} {Starts} in the {Everyday}'s {Context}},
      booktitle = {{UbiComp} 05, {Seventh} {International} {Conference} on {Ubiquitous} {Computing}},
      author = {Stevens, Gunnar and Wulf, Volker and Rohde, Markus and Zimmermann, Andreas},
      year = {2005},
      }

    2004


    • Reichling, T., Becks, A. & Bresser, O. (2004)Kontaktanbahnung in Lernplattformen : Ein Ansatz zur Förderung von Wissensprozessen

      Paderborn, Publisher: Teubner, Pages: 179–188
      [BibTeX]

      @inproceedings{reichling_kontaktanbahnung_2004,
      address = {Paderborn},
      title = {Kontaktanbahnung in {Lernplattformen} : {Ein} {Ansatz} zur {Förderung} von {Wissensprozessen}},
      booktitle = {Proceedings der {Tagung} „{Mensch} \& {Computer} 2004 ({MC} 2004)“, am 7.-10.09.2004},
      publisher = {Teubner},
      author = {Reichling, Tim and Becks, Andreas and Bresser, Oliver},
      year = {2004},
      pages = {179--188},
      }


    • Stevens, G., Budweg, S. & Pipek, V. (2004)The “BSCWeasel” and Eclipse-powered Cooperative End User Development

      Chicago, IL, USA, Pages: 7 p.
      [BibTeX]

      @inproceedings{stevens_bscweasel_2004,
      address = {Chicago, IL, USA},
      title = {The "{BSCWeasel}" and {Eclipse}-powered {Cooperative} {End} {User} {Development}},
      booktitle = {Workshop "{Eclipse} as a {Vehicle} for {CSCW} {Research}" at the {Int}. {Conf}. on {CSCW} 2004},
      author = {Stevens, Gunnar and Budweg, Steffen and Pipek, Volkmar},
      year = {2004},
      keywords = {CSCW},
      pages = {7 p.},
      }


    • Krcmar, H. & Wulf, V. (2004)Communities in E-Business

      Essen, Pages: VII–VIII
      [BibTeX]

      @inproceedings{krcmar_communities_2004,
      address = {Essen},
      title = {Communities in {E}-{Business}},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      author = {Krcmar, Helmut and Wulf, Volker},
      year = {2004},
      pages = {VII--VIII},
      }


    • Karasti, H. & Syrjänen, A. (2004)Artful infrastructuring in two cases of community PD

      , Pages: 20–30 doi:10.1145/1011870.1011874
      [BibTeX] [Abstract] [Download PDF]

      In this paper, we use the notions of artful integrations and infrastructure to analyze two cases of community Participatory Design ‘in the wild’. Though the communities are quite different on the outside, they bear surprising similarities when it comes to collaboration in technology design. We identify several features of how the community members artfully integrate their everyday materials, tools, methods and practices into collaborative processes of infrastructuring. The notions of ‘artful integrations’ and ‘infrastructure’ sensitize our analysis towards a more conceptual understanding on information system development as multi-relational: socio-material, socio-historical and processual. We conclude by suggesting some refinements to the notions in the context of community PD.

      @inproceedings{karasti_artful_2004,
      title = {Artful infrastructuring in two cases of community {PD}},
      volume = {1},
      isbn = {1-58113-851-2},
      url = {http://portal.acm.org/citation.cfm?doid=1011870.1011874},
      doi = {10.1145/1011870.1011874},
      abstract = {In this paper, we use the notions of artful integrations and infrastructure to analyze two cases of community Participatory Design 'in the wild'. Though the communities are quite different on the outside, they bear surprising similarities when it comes to collaboration in technology design. We identify several features of how the community members artfully integrate their everyday materials, tools, methods and practices into collaborative processes of infrastructuring. The notions of 'artful integrations' and 'infrastructure' sensitize our analysis towards a more conceptual understanding on information system development as multi-relational: socio-material, socio-historical and processual. We conclude by suggesting some refinements to the notions in the context of community PD.},
      booktitle = {Proceedings of the eighth conference on {Participatory} design {Artful} integration: interweaving media, materials and practices - {PDC} 04},
      author = {Karasti, Helena and Syrjänen, Anna-Liisa},
      year = {2004},
      keywords = {cscw, infrastructure, participatory design, artful inte-, community design, dog breeding, ecology, grations, information management},
      pages = {20--30},
      }


    • Karasti, H. & Baker, K. S. (2004)Infrastructuring for the long-term: ecological information management

      , Publisher: IEEE, Pages: 1–10 doi:10.1109/HICSS.2004.1265077
      [BibTeX] [Abstract]

      This paper foregrounds the long-term perspective and the role of information management in creating infrastructure to support collaborative ecological research. The case study of the long-term ecological research network is an ongoing research collaboration that integrates ethnographic and action research approaches. We describe three interdependent elements of science, data and technology for which information management provides support, and the articulation work needed for balancing their inherent tensions and the requirements generated by short and long term timeframes. We further describe information managers’ learning community and collaboration-in-design, two mechanisms created within the LTER for continuing technology development over the long-term. The notion of infrastructuring is related to ecological information management as an ongoing design process that highlights participation and co-construction, as well as the complex relationships between the long-term, data, participants, collaborations, information systems, and infrastructure. The understudied area that entails issues of long-term, care/maintenance, and infrastructure presents challenges for the design of large-scale collaborative information systems.

      @inproceedings{karasti_infrastructuring_2004,
      title = {Infrastructuring for the long-term: ecological information management},
      isbn = {0-7695-2056-1},
      doi = {10.1109/HICSS.2004.1265077},
      abstract = {This paper foregrounds the long-term perspective and the role of information management in creating infrastructure to support collaborative ecological research. The case study of the long-term ecological research network is an ongoing research collaboration that integrates ethnographic and action research approaches. We describe three interdependent elements of science, data and technology for which information management provides support, and the articulation work needed for balancing their inherent tensions and the requirements generated by short and long term timeframes. We further describe information managers' learning community and collaboration-in-design, two mechanisms created within the LTER for continuing technology development over the long-term. The notion of infrastructuring is related to ecological information management as an ongoing design process that highlights participation and co-construction, as well as the complex relationships between the long-term, data, participants, collaborations, information systems, and infrastructure. The understudied area that entails issues of long-term, care/maintenance, and infrastructure presents challenges for the design of large-scale collaborative information systems.},
      booktitle = {37th {Annual} {Hawaii} {International} {Conference} on {System} {Sciences}, 2004. {Proceedings} of the},
      publisher = {IEEE},
      author = {Karasti, Helena and Baker, K S},
      year = {2004},
      keywords = {cscw, MdK},
      pages = {1--10},
      }


    • Klamma, R., Rohde, M. & Wulf, V. (2004)Making sense of Communities of Practice at the University Level : Connecting Academia and Industries Making sense of Communities of Practice at the University Level : Connecting Academia and Industries

      Essen, Pages: 324–335
      [BibTeX]

      @inproceedings{klamma_making_2004,
      address = {Essen},
      title = {Making sense of {Communities} of {Practice} at the {University} {Level} : {Connecting} {Academia} and {Industries} {Making} sense of {Communities} of {Practice} at the {University} {Level} : {Connecting} {Academia} and {Industries}},
      booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
      author = {Klamma, Ralf and Rohde, Markus and Wulf, Volker},
      year = {2004},
      pages = {324--335},
      }

    2003


    • Pipek, V. & Won, M. (2003)Etablierung von Wissensgemeinschaften in virtuellen Organisationen

      IN Uhr, W., Esswein, W. & Schoop, E. (Eds.)., Publisher: Physica-Verlag, Pages: 1–20
      [BibTeX] [Download PDF]

      @inproceedings{pipek_etablierung_2003,
      title = {Etablierung von {Wissensgemeinschaften} in virtuellen {Organisationen}},
      isbn = {3-7908-0116-X},
      url = {http://aisel.aisnet.org/wi2003/54},
      booktitle = {Wirtschaftsinformatik 2003, {Medien} - {Märkte} - {Mobilität}, {Band} {II}},
      publisher = {Physica-Verlag},
      author = {Pipek, Volkmar and Won, Markus},
      editor = {Uhr, Wolfgang and Esswein, Werner and Schoop, Eric},
      year = {2003},
      keywords = {CSCW, ProSEC},
      pages = {1--20},
      }


    • Klamma, R., Rohde, M. & Stahl, G. (2003)Special Issue on “Community-based Learning: Explorations into Theoretical Groundings, Empirical Findings and Computer Support”

      , Publisher: ACM Press
      [BibTeX]

      @inproceedings{klamma_special_2003-1,
      title = {Special {Issue} on "{Community}-based {Learning}: {Explorations} into {Theoretical} {Groundings}, {Empirical} {Findings} and {Computer} {Support}"},
      booktitle = {{ACM} {SigGROUP} {Bulletin}},
      publisher = {ACM Press},
      author = {Klamma, Ralf and Rohde, Markus and Stahl, Gerry},
      year = {2003},
      }


    • Kalmar, R. (2003)Das virtuelle Software-Engineering- Kompetenzzentrum ( ViSEK )

      Heidelberg, Publisher: Physica-Verlag, Pages: 987–1006
      [BibTeX]

      @inproceedings{kalmar_virtuelle_2003,
      address = {Heidelberg},
      title = {Das virtuelle {Software}-{Engineering}- {Kompetenzzentrum} ( {ViSEK} )},
      isbn = {3-7908-0111-9},
      booktitle = {Proceedings der sechsten internationalen {Tagung} {Wirtschaftsinformatik} ({WI} 2003) am17. - 19.9. 2003 in {Dresden} ({Band} {II})},
      publisher = {Physica-Verlag},
      author = {Kalmar, Ralf},
      year = {2003},
      keywords = {A-Paper, ais electronic library, aisel, ociation for information systems, wirtschaftinformatik, wirtschaftinformatik proceedings 2003},
      pages = {987--1006},
      }


    • Klamma, R., Jarke, M., Rohde, M. & Wulf, V. (2003)New Approaches to Media-Supported Project Work at the University Level

      Athen, Greece, Publisher: IEEE Learning Technology Task Force, Pages: 356–357
      [BibTeX]

      @inproceedings{klamma_new_2003,
      address = {Athen, Greece},
      title = {New {Approaches} to {Media}-{Supported} {Project} {Work} at the {University} {Level}},
      booktitle = {Proceedings of {Third} {IEEE} {International} {Conferernce} on {Advanced} {Learning} {Technologies} ({ICALT} 2003)},
      publisher = {IEEE Learning Technology Task Force},
      author = {Klamma, Ralf and Jarke, Matthias and Rohde, Markus and Wulf, Volker},
      year = {2003},
      pages = {356--357},
      }


    • Iacucci, G., Pipek, V., Jacucci, G. & Kuutti, K. (2003)Continuing Design in Use of Tangible Computing Environments

      (Helsinki, Finland, Pages: 209–216
      [BibTeX]

      @inproceedings{iacucci_continuing_2003,
      address = {(Helsinki, Finland},
      title = {Continuing {Design} in {Use} of {Tangible} {Computing} {Environments}},
      booktitle = {The {Good}, the {Bad} and the {Irrelevant} - {The} {User} and the {Future} of {Information} and {Communication} {Technogy} ({COST} 269 conference)},
      author = {Iacucci, Giulio and Pipek, Volkmar and Jacucci, Gianni and Kuutti, Kari},
      year = {2003},
      keywords = {CSCW, ProSEC},
      pages = {209--216},
      }


    • Pipek, V. & Wulf, V. (2003)Pruning the Answer Garden: Knowledge Sharing in Maintenance Engineering

      IN Kuutti, K., Karsten, E. H., Fitzpatrick, G., Dourish, P. & Schmidt, K. (Eds.)., Publisher: Springer, Pages: 1–20
      [BibTeX] [Download PDF]

      @inproceedings{pipek_pruning_2003,
      title = {Pruning the {Answer} {Garden}: {Knowledge} {Sharing} in {Maintenance} {Engineering}},
      url = {http://www.ecscw.org/2003/001Pipek_ecscw03.pdf},
      booktitle = {Proceedings of the {Eighth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 14-18 {September} 2003, {Helsinki}, {Finland}},
      publisher = {Springer},
      author = {Pipek, Volkmar and Wulf, Volker},
      editor = {Kuutti, Kari and Karsten, Eija Helena and Fitzpatrick, Geraldine and Dourish, Paul and Schmidt, Kjeld},
      year = {2003},
      keywords = {CSCW, ProSEC},
      pages = {1--20},
      }


    • Pipek, V. (2003)An Integrated Design Environment for Collaborative Tailoring

      IN Dosch, W. & Lee, R. Y. (Eds.)., Publisher: ACIS, Pages: 430–438
      [BibTeX]

      @inproceedings{pipek_integrated_2003,
      title = {An {Integrated} {Design} {Environment} for {Collaborative} {Tailoring}},
      isbn = {0-9700776-7-X},
      booktitle = {Proceedings of the {ACIS} {Fourth} {International} {Conference} on {Software} {Engineering}, {Artificial} {Intelligence}, {Networking} and {Parallel}/{Distributed} {Computing} ({SNPD}'03), {October} 16-18, 2003, {Lübeck}, {Germany}},
      publisher = {ACIS},
      author = {Pipek, Volkmar},
      editor = {Dosch, Walter and Lee, Roger Y},
      year = {2003},
      keywords = {CSCW, ProSEC},
      pages = {430--438},
      }


    • Pipek, V., Nuderscher, P. & Won, M. (2003)Periphere Wahrnehmung von Expertise

      IN Szwillus, G. & Ziegler, J. (Eds.)., Publisher: Teubner, Pages: 219–228
      [BibTeX] [Download PDF]

      @inproceedings{pipek_periphere_2003,
      title = {Periphere {Wahrnehmung} von {Expertise}},
      url = {http://dl.mensch-und-computer.de/handle/123456789/628},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Teubner},
      author = {Pipek, Volkmar and Nuderscher, Philippe and Won, Markus},
      editor = {Szwillus, Gerd and Ziegler, Jürgen},
      year = {2003},
      keywords = {CSCW, ProSEC},
      pages = {219--228},
      }


    • Pape, B., Reinecke, L., Rohde, M. & Strauss, M. (2003)E-Community-Building in WiInf-Central

      New York, Publisher: ACM-Press, Pages: 11–20
      [BibTeX]

      @inproceedings{pape_e-community-building_2003,
      address = {New York},
      title = {E-{Community}-{Building} in {WiInf}-{Central}},
      booktitle = {Proceedings of the 2003 {International} {ACM} {SIGGROUP} {Conference} on {Supporting} {Group} {Work} ({GROUP} 2003)},
      publisher = {ACM-Press},
      author = {Pape, Bernd and Reinecke, Leonard and Rohde, Markus and Strauss, Monique},
      year = {2003},
      pages = {11--20},
      }

    2002


    • Mambrey, P., Pipek, V., Rohde, M. & Won, M. (2002)Organizational learning: enabling self-organized knowledge logistics for a health insurance company

      IN Stahl, G. (Ed.)., Publisher: International Society of the Learning Sciences, Pages: 662–663
      [BibTeX] [Download PDF]

      @inproceedings{mambrey_organizational_2002,
      title = {Organizational learning: enabling self-organized knowledge logistics for a health insurance company},
      url = {http://dl.acm.org/citation.cfm?id=1658774},
      booktitle = {Proceedings of the {Conference} on {Computer} {Support} for {Collaborative} {Learning}: {Foundations} for a {CSCL} {Community}, {CSCL} '02, {Boulder}, {CO}, {USA}, 2002},
      publisher = {International Society of the Learning Sciences},
      author = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus and Won, Markus},
      editor = {Stahl, Gerry},
      year = {2002},
      keywords = {CSCW, ProSEC},
      pages = {662--663},
      }


    • Stevens, G. & Wulf, V. (2002)A New Dimension in Access Control: Studying Maintenance Engineering across Organizational Boundaries

      New York, Publisher: ACM-Press, Pages: 196–205
      [BibTeX]

      @inproceedings{stevens_new_2002,
      address = {New York},
      title = {A {New} {Dimension} in {Access} {Control}: {Studying} {Maintenance} {Engineering} across {Organizational} {Boundaries}},
      booktitle = {Proceedings of {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW} 2002)},
      publisher = {ACM-Press},
      author = {Stevens, Gunnar and Wulf, Volker},
      year = {2002},
      pages = {196--205},
      }


    • Klamma, R., Jarke, M. & Wulf, V. (2002)Das Virtual Entrepeneurship Lab (VEL): Eine MPEG-7 basierte E-Learning Plattform für potentielle Gründer

      Bonn, Germany, Pages: 359–363
      [BibTeX]

      @inproceedings{klamma_virtual_2002,
      address = {Bonn, Germany},
      title = {Das {Virtual} {Entrepeneurship} {Lab} ({VEL}): {Eine} {MPEG}-7 basierte {E}-{Learning} {Plattform} für potentielle {Gründer}},
      volume = {44},
      booktitle = {Informatik 2002 - 32. {Jahrestagung} der {Gesellschaft} für {Informatik}},
      author = {Klamma, Ralf and Jarke, Matthias and Wulf, Volker},
      year = {2002},
      pages = {359--363},
      }

    2001


    • Fuchs-Fronhofen, P., Nett, B. & Wulf, V. (2001)Integrated Organizational and Technological Development (OTD): The OrgTech Project

      London, Publisher: Pergamon Press, Pages: 229–232
      [BibTeX]

      @inproceedings{fuchs-fronhofen_integrated_2001,
      address = {London},
      title = {Integrated {Organizational} and {Technological} {Development} ({OTD}): {The} {OrgTech} {Project}},
      booktitle = {Proc. 7th {International} {Symposium} {Automated} {Systems} {Based} on {Human} {Skill}, {International} {Federation} of {Automatic} {Control} ({IFAC})},
      publisher = {Pergamon Press},
      author = {Fuchs-Fronhofen, Paul and Nett, Bernhard and Wulf, Volker},
      year = {2001},
      pages = {229--232},
      }


    • Mambrey, P., Pipek, V. & Schrott, G. (2001)Kommunikation und Kooperation im Wissensaustausch in virtuellen Verbünden

      IN Oberquelle, H., Oppermann, R. & Krause, J. (Eds.)., Publisher: Teubner, Pages: 387–388
      [BibTeX] [Download PDF]

      @inproceedings{mambrey_kommunikation_2001,
      series = {Berichte des {German} {Chapter} of the \{{ACM}\}},
      title = {Kommunikation und {Kooperation} im {Wissensaustausch} in virtuellen {Verbünden}},
      volume = {55},
      url = {http://dl.mensch-und-computer.de/handle/123456789/767},
      booktitle = {Mensch \& {Computer}: {Tagungsband}},
      publisher = {Teubner},
      author = {Mambrey, Peter and Pipek, Volkmar and Schrott, Gregor},
      editor = {Oberquelle, Horst and Oppermann, Reinhard and Krause, Jürgen},
      year = {2001},
      keywords = {CSCW, ProSEC},
      pages = {387--388},
      }


    • Fuchs-Frohnhofen, P., Nett, B. & Wulf, V. (2001)Einführung von Telekooperations-Technologie als zwischenbetrieblicher Kontinuierlicher Verbesserungsprozess Datenmanagementprobleme als Hemmnis zwischenbetrieblicher Telekooperation

      London, Publisher: Pergamon Press, Pages: 229–232
      [BibTeX]

      @inproceedings{fuchs-frohnhofen_einfuhrung_2001,
      address = {London},
      title = {Einführung von {Telekooperations}-{Technologie} als zwischenbetrieblicher {Kontinuierlicher} {Verbesserungsprozess} {Datenmanagementprobleme} als {Hemmnis} zwischenbetrieblicher {Telekooperation}},
      booktitle = {Proc. 7th {International} {Symposium} {Automated} {Systems} {Based} on {Human} {Skill}, {International} {Federation} of {Automatic} {Control} ({IFAC})},
      publisher = {Pergamon Press},
      author = {Fuchs-Frohnhofen, Paul and Nett, Bernhard and Wulf, Volker},
      year = {2001},
      pages = {229--232},
      }


    • Mambrey, P., Pipek, V. & Won, M. (2001)Supporting communication-based expertise transfer in virtual organizations

      Bonn, Germany, Pages: 35–38
      [BibTeX]

      @inproceedings{mambrey_supporting_2001,
      address = {Bonn, Germany},
      title = {Supporting communication-based expertise transfer in virtual organizations},
      booktitle = {Conference {Supplement} of the {ECSCW}'2001},
      author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus},
      year = {2001},
      keywords = {CSCW, ProSEC},
      pages = {35--38},
      }


    • Pipek, V. (2001)Roles, Careers and the Fun component: Chess Servers as Virtual Communities of Practice

      Bonn, Germany
      [BibTeX]

      @inproceedings{pipek_roles_2001,
      address = {Bonn, Germany},
      title = {Roles, {Careers} and the {Fun} component: {Chess} {Servers} as {Virtual} {Communities} of {Practice}},
      booktitle = {Position {Paper} at the {Workshop} "{Actions} and {Identities} in {Virtual} {Communities} of {Practice}" at the {European} {Conference} on {CSCW} - {ECSCW}'2001},
      author = {Pipek, Volkmar},
      year = {2001},
      keywords = {CSCW, ProSEC},
      }


    • Pipek, V. (2001)Virtuelle Communities: Das Beispiel zweier Schachserver

      Bad Honnef
      [BibTeX]

      @inproceedings{pipek_virtuelle_2001,
      address = {Bad Honnef},
      title = {Virtuelle {Communities}: {Das} {Beispiel} zweier {Schachserver}},
      booktitle = {Positionspapier zum {Workshop} "{Kommunikation} und {Kooperation} im {Wissensaustausch} in {Virtuellen} {Verbünden}" auf der {Tagung} "{Mensch} \& {Computer} 2001"},
      author = {Pipek, Volkmar},
      year = {2001},
      keywords = {CSCW, ProSEC},
      }


    • Wulf, V. & Golombek, B. (2001)Exploration environments – Concept and empirical evaluation

      New York, Publisher: ACM-Press, Pages: 107–116 doi:10.1145/500286.500304
      [BibTeX] [Abstract]

      Abstract: The authors are addressing the issue of how to get users to learn a system quickly and well. they reference ISO 9241 part 10. One recommendation for single user systems is experimentation with functions – for example, by using undo, or by freezing the system at certain states that can be returned to. In multi-user environments these are not sufficient. Also in groupware, the user needs to know how a certain action effects the other users – what they see on their screens. The problem is magnified, the authors point out, when the systems are tailorable. For example, there are two types of functions: normal and triggered. They develop “exploration environments” as a method for users to learn groupware by experimentation. Earlier work identified a number of specific problems with learning groupware: 1. Effects are hard to understand if the user can only see their own perspective. 2. Tailorable functions have extra difficulty because there are so many different alternatives 3. Triggered problems even more of a problem because can’t know if consequences are due to their actions or those of others. 4. Dififculties when first learning an application because don’t know if something a disturbance caused by other. Ran an experiment, but with only two users, and one of them was the researcher. they found support for exploration environments in terms of increasing understanding and creating better and faster performances, but only if the users had some previous experience with computers.

      @inproceedings{wulf_exploration_2001,
      address = {New York},
      title = {Exploration environments - {Concept} and empirical evaluation},
      isbn = {1-58113-294-8},
      doi = {10.1145/500286.500304},
      abstract = {Abstract: The authors are addressing the issue of how to get users to learn a system quickly and well. they reference ISO 9241 part 10. One recommendation for single user systems is experimentation with functions - for example, by using undo, or by freezing the system at certain states that can be returned to. In multi-user environments these are not sufficient. Also in groupware, the user needs to know how a certain action effects the other users - what they see on their screens. The problem is magnified, the authors point out, when the systems are tailorable. For example, there are two types of functions: normal and triggered. They develop "exploration environments" as a method for users to learn groupware by experimentation. Earlier work identified a number of specific problems with learning groupware: 1. Effects are hard to understand if the user can only see their own perspective. 2. Tailorable functions have extra difficulty because there are so many different alternatives 3. Triggered problems even more of a problem because can't know if consequences are due to their actions or those of others. 4. Dififculties when first learning an application because don't know if something a disturbance caused by other. Ran an experiment, but with only two users, and one of them was the researcher. they found support for exploration environments in terms of increasing understanding and creating better and faster performances, but only if the users had some previous experience with computers.},
      booktitle = {Proceedings of {GROUP} 2001},
      publisher = {ACM-Press},
      author = {Wulf, Volker and Golombek, Björn},
      year = {2001},
      keywords = {GCT, groups},
      pages = {107--116},
      }


    • Won, M., Pipek, V., Rohde, M. & Mambrey, P. (2001)Organisationales Lernen – Selbstorganisierte Wissenslogistik in einer Krankenversicherungsgesellschaft

      [BibTeX]

      @inproceedings{won_organisationales_2001,
      title = {Organisationales {Lernen} – {Selbstorganisierte} {Wissenslogistik} in einer {Krankenversicherungsgesellschaft}},
      booktitle = {Tagungsband zum 3. {Kongress} über {Wissenstechnologien} "{KnowTech} 2001", {Dresden}, 1.-3. {November} 2001},
      author = {Won, Markus and Pipek, Volkmar and Rohde, Markus and Mambrey, Peter},
      year = {2001},
      keywords = {CSCW, ProSEC},
      }

    2000


    • Mambrey, P., Pipek, V., Pütz, G., Rohde, M., Thies, P., Won, M. & Wulf, V. (2000)OIViO – Organisationales Lernen in virtuellen Organisationen – Ein beteiligungsorientierter Ansatz

      IN Reichwald, R. & Schlichter, J. H. (Eds.)., Publisher: Teubner, Pages: 271–272
      [BibTeX] [Download PDF]

      @inproceedings{mambrey_oivio_2000,
      series = {Berichte des {German} {Chapter} of the \{{ACM}\}},
      title = {{OIViO} - {Organisationales} {Lernen} in virtuellen {Organisationen} - {Ein} beteiligungsorientierter {Ansatz}},
      volume = {54},
      url = {http://dl.mensch-und-computer.de/handle/123456789/2482},
      booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000},
      publisher = {Teubner},
      author = {Mambrey, Peter and Pipek, Volkmar and Pütz, Gerd and Rohde, Markus and Thies, Peter and Won, Markus and Wulf, Volker},
      editor = {Reichwald, Ralf and Schlichter, Johann H},
      year = {2000},
      keywords = {CSCW, ProSEC},
      pages = {271--272},
      }


    • Nett, B., Fuchs-frohnhofen, P. & Wulf, V. (2000)Obstacles to tele-cooperation in engineering networks of the building industry

      New York, Pages: 143–147
      [BibTeX]

      @inproceedings{nett_obstacles_2000,
      address = {New York},
      title = {Obstacles to tele-cooperation in engineering networks of the building industry},
      booktitle = {Proceedings of the {Participatory} {Design} {Conference} ({PDC} 2000)},
      author = {Nett, Bernhard and Fuchs-frohnhofen, Paul and Wulf, Volker},
      year = {2000},
      keywords = {development of the virtual, enterprise, fischer, trans},
      pages = {143--147},
      }


    • Nett, B., Spies, K. & Wulf, V. (2000)Partizipationsbeschränkungen als Blockaden interorganisationaler Kooperation

      Stuttgart, Publisher: Teubner, Pages: 195–206
      [BibTeX] [Abstract]

      Es wird über den Verlauf der Einführung von Telekooperationstechniken in einer Planungsgemeinschaft des Baugewerbes berichtet. Dabei wird gezeigt, daß in den untersuchten Ingenieurbüros zentralistische Entscheidungsstrukturen vorherrschen. Daraus resultierende Partizipationsbeschränkungen behindern die Ausschöpfung des Expertenwissens der Mitarbeiter und können die systematische Nutzung moderner Telekooperations-Technologie blockieren, da diese auf Mitwirkung der Anwender basiert.

      @inproceedings{nett_partizipationsbeschrankungen_2000,
      address = {Stuttgart},
      title = {Partizipationsbeschränkungen als {Blockaden} interorganisationaler {Kooperation}},
      abstract = {Es wird über den Verlauf der Einführung von Telekooperationstechniken in einer Planungsgemeinschaft des Baugewerbes berichtet. Dabei wird gezeigt, daß in den untersuchten Ingenieurbüros zentralistische Entscheidungsstrukturen vorherrschen. Daraus resultierende Partizipationsbeschränkungen behindern die Ausschöpfung des Expertenwissens der Mitarbeiter und können die systematische Nutzung moderner Telekooperations-Technologie blockieren, da diese auf Mitwirkung der Anwender basiert.},
      booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000},
      publisher = {Teubner},
      author = {Nett, Bernhard and Spies, Karsten and Wulf, Volker},
      year = {2000},
      pages = {195--206},
      }


    • Pipek, V. & Wulf, V. (2000)Building CSCW-Systems for Electronic Communities: Supporting Task-oriented Work

      [BibTeX]

      @inproceedings{pipek_building_2000,
      title = {Building {CSCW}-{Systems} for {Electronic} {Communities}: {Supporting} {Task}-oriented {Work}},
      booktitle = {Position {Paper} for the {Workshop} "{Electronic} {Communities}: {Places} and {Spaces}, {Contents} and {Boundaries}" at the {Conference} "{CHI}'2000"},
      author = {Pipek, Volkmar and Wulf, Volker},
      year = {2000},
      keywords = {CSCW, ProSEC, SMARTLIVE},
      }


    • Pipek, V. & Won, M. (2000)Wissenslandschaften und Kommunikation

      München, Pages: 9 p.
      [BibTeX]

      @inproceedings{pipek_wissenslandschaften_2000,
      address = {München},
      title = {Wissenslandschaften und {Kommunikation}},
      booktitle = {Positionspapier für den {Workshop} "{Kommunikation} und {Kooperation} in {Knowledge} {Communities}" auf der {Deutschen} {Tagung} zu {Computer}-{Supported} {Cooperative} {Work} ({DCSCW})},
      author = {Pipek, Volkmar and Won, Markus},
      year = {2000},
      keywords = {CSCW, ProSEC},
      pages = {9 p.},
      }


    • Nett, B., Iacucci, G. & Wulf, V. (2000)Tayloring inter-organizational Tele-cooperation A Case Study in the German steel industry

      New York, Pages: 305–309
      [BibTeX]

      @inproceedings{nett_tayloring_2000,
      address = {New York},
      title = {Tayloring inter-organizational {Tele}-cooperation {A} {Case} {Study} in the {German} steel industry},
      booktitle = {Work in {Progress}, {Participatory} {Design} {Conference} 2000},
      author = {Nett, Bernhard and Iacucci, Giulio and Wulf, Volker},
      year = {2000},
      pages = {305--309},
      }


    • Meyer, Léa., Pipek, V., Won, M. & Zimmer, C. (2000)Interaktive Lehrformen im Hochschulbetrieb: Neue Herausforderungen

      IN Uellner, S. & Wulf, V. (Eds.)., Publisher: Springer, Pages: 85–99
      [BibTeX]

      @inproceedings{meyer_interaktive_2000,
      title = {Interaktive {Lehrformen} im {Hochschulbetrieb}: {Neue} {Herausforderungen}},
      booktitle = {Vernetztes {Lernen} mit digitalen {Medien}, {Tagungsband} zur {D}-{CSCL} 2000},
      publisher = {Springer},
      author = {Meyer, Léa and Pipek, Volkmar and Won, Markus and Zimmer, Christine},
      editor = {Uellner, Stefan and Wulf, Volker},
      year = {2000},
      keywords = {CSCW, ProSEC},
      pages = {85--99},
      }


    • Märker, O. & Pipek, V. (2000)Computer-Supported Participation in Urban Planning from the viewpoint of ‘Communicative Planning Theory’

      Zaragoza, Spain, Pages: 43–58
      [BibTeX]

      @inproceedings{marker_computer-supported_2000,
      address = {Zaragoza, Spain},
      title = {Computer-{Supported} {Participation} in {Urban} {Planning} from the viewpoint of '{Communicative} {Planning} {Theory}'},
      booktitle = {Proc. of the {IFIP} 8.5 {Working} {Conference} on {Advances} in {Electronic} {Government} 10 -11 {February} 2000, {Seminario} de {Informatica} y {Derecho}},
      author = {Märker, Oliver and Pipek, Volkmar},
      year = {2000},
      keywords = {CSCW, ProSEC},
      pages = {43--58},
      }


    • Mambrey, P., Pipek, V., Won, M. & Wulf, V. (2000)Kommunikation und Kooperation in Knowledge Communities

      IN Reichwald, R. & Schlichter, J. H. (Eds.)., Publisher: Teubner, Pages: 255–256
      [BibTeX] [Download PDF]

      @inproceedings{mambrey_kommunikation_2000,
      series = {Berichte des {German} {Chapter} of the \{{ACM}\}},
      title = {Kommunikation und {Kooperation} in {Knowledge} {Communities}},
      volume = {54},
      url = {http://dl.mensch-und-computer.de/handle/123456789/2475},
      booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000},
      publisher = {Teubner},
      author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus and Wulf, Volker},
      editor = {Reichwald, Ralf and Schlichter, Johann H},
      year = {2000},
      keywords = {CSCW, ProSEC},
      pages = {255--256},
      }

    1999


    • Pipek, V. & Wulf, V. (1999)A groupware’s life

      IN Bødker, S., Kyng, M. & Schmidt, K. (Eds.)., Publisher: Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \DK-2800\ Lyngby, Denmark, Pages: 199–218
      [BibTeX]

      @inproceedings{pipek_groupwares_1999,
      title = {A groupware's life},
      booktitle = {Proceedings of the 6th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, {Copenhagen}, {Denmark}, {September} 12-16, 1999},
      publisher = {Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \{DK-2800\} Lyngby, Denmark},
      author = {Pipek, Volkmar and Wulf, Volker},
      editor = {Bødker, Susanne and Kyng, Morten and Schmidt, Kjeld},
      year = {1999},
      keywords = {CSCW, ProSEC},
      pages = {199--218},
      }


    • Mambrey, P. & Pipek, V. (1999)Enhancing participatory design by multiple communication channels

      IN Bullinger, H. & Ziegler, J. (Eds.)., Publisher: Lawrence Erlbaum, Pages: 387–391
      [BibTeX]

      @inproceedings{mambrey_enhancing_1999,
      title = {Enhancing participatory design by multiple communication channels},
      isbn = {0-8058-3392-7},
      booktitle = {Human-{Computer} {Interaction}: {Communication}, {Cooperation}, and {Application} {Design}, {Proceedings} of {HCI} {International} '99 (the 8th {International} {Conference} on {Human}-{Computer} {Interaction}), {Munich}, {Germany}, {August} 22-26, 1999, {Volume} 2},
      publisher = {Lawrence Erlbaum},
      author = {Mambrey, Peter and Pipek, Volkmar},
      editor = {Bullinger, Hans-Jörg and Ziegler, Jürgen},
      year = {1999},
      keywords = {CSCW, ProSEC},
      pages = {387--391},
      }


    • Pipek, V. (1999)CSCW for Communities: Are there new challenges?

      [BibTeX]

      @inproceedings{pipek_cscw_1999,
      title = {{CSCW} for {Communities}: {Are} there new challenges?},
      booktitle = {Position {Paper} for the {Workshop} "{Broadening} {Our} {Understanding}: {Community} {Networks} and {Other} {Forms} of {Computer} {Supported} {Community} {Work}" of the 6th {European} {Conference} on {CSCW} ({ECSCW}'99), {Copenhagen}, {September} 14-16, 1999},
      author = {Pipek, Volkmar},
      year = {1999},
      keywords = {CSCW, ProSEC},
      }

    1998


    • Pipek, V. (1998)Enabling for mass communication in design – The struggle for structure

      Seattle
      [BibTeX]

      @inproceedings{pipek_enabling_1998,
      address = {Seattle},
      title = {Enabling for mass communication in design - {The} struggle for structure},
      booktitle = {Position {Paper} for the {Workshop} "{Designing} cross borders: {The} community design of community networks" of the {Partcipatory} {Design} {Conference}({PDC} 98)/ {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW} 98), {Seattle}; {Nov}. 14, 1998},
      author = {Pipek, Volkmar},
      year = {1998},
      keywords = {CSCW, ProSEC},
      }

    1997


    • Wulf, V. & Mark, G. (1997)The Emergence of Conventions Within Processes of Integrated Organization and Technology Development

      Amsterdam, Publisher: Elsevier, Pages: 293–296
      [BibTeX]

      @inproceedings{wulf_emergence_1997,
      address = {Amsterdam},
      title = {The {Emergence} of {Conventions} {Within} {Processes} of {Integrated} {Organization} and {Technology} {Development}},
      booktitle = {Design of {Computing} {Systems}: {Cognitive} {Considerations}, {Proceedings} of the {Seventh} {International} {Conference} on {Human}-{Computer} {Interaction}, ({HCI} {International} '97), {San} {Francisco}, {California}, {USA}, {August} 24-29, 1997, {Volume} 1},
      publisher = {Elsevier},
      author = {Wulf, Volker and Mark, Gloria},
      year = {1997},
      pages = {293--296},
      }


    • Pfeifer, A. & Wulf, V. (1997)Negotiating Conflicts in Active Databases

      Lancester, Basel, Publisher: Technomic Publishing, Pages: 443–450
      [BibTeX]

      @inproceedings{pfeifer_negotiating_1997,
      address = {Lancester, Basel},
      title = {Negotiating {Conflicts} in {Active} {Databases}},
      booktitle = {Proceedings of the 4th {International} {Conference} on {Concurrent} {Engineering} ({CE} 97)},
      publisher = {Technomic Publishing},
      author = {Pfeifer, Andreas and Wulf, Volker},
      year = {1997},
      pages = {443--450},
      }


    • Mark, G. & Wulf, V. (1997)Coordinating Effective Work Routines with Groupware: Intra- and Intergroup Conventions

      Amsterdam, Publisher: Elsevier, Pages: 73–76
      [BibTeX]

      @inproceedings{mark_coordinating_1997,
      address = {Amsterdam},
      title = {Coordinating {Effective} {Work} {Routines} with {Groupware}: {Intra}- and {Intergroup} {Conventions}},
      volume = {1},
      booktitle = {"{Design} of {Computing} {Systems}: {Cognitive} {Considerations}", 7th {Int}. {Conf}. on {Human}-{Computer} {Interaction} ({HCI}'97)},
      publisher = {Elsevier},
      author = {Mark, Gloria and Wulf, Volker},
      year = {1997},
      keywords = {CSCW, Conventions, Psychology},
      pages = {73--76},
      }


    • Kahler, H. & Wulf, V. (1997)Kokonstruktive Weiterentwicklung eines Groupwareproduktes – Diskutiert am Beispiel der Reimplementierung eines Suchtools

      Stuttgart, Germany, Publisher: Teubner, Pages: 211–220
      [BibTeX]

      @inproceedings{kahler_kokonstruktive_1997,
      address = {Stuttgart, Germany},
      title = {Kokonstruktive {Weiterentwicklung} eines {Groupwareproduktes} - {Diskutiert} am {Beispiel} der {Reimplementierung} eines {Suchtools}},
      booktitle = {Proceedings der achten {GI}-{Fachtagung} {Software}-{Ergonomie}´97},
      publisher = {Teubner},
      author = {Kahler, Helge and Wulf, Volker},
      year = {1997},
      pages = {211--220},
      }


    • Wulf, V. (1997)Organisatorischer Wandel bei Einführung von Groupware

      Berlin, Pages: 167–182
      [BibTeX]

      @inproceedings{wulf_organisatorischer_1997,
      address = {Berlin},
      title = {Organisatorischer {Wandel} bei {Einführung} von {Groupware}},
      booktitle = {Proceedings der dritten internationalen {Tagung} "{Wirtschaftsinformatik} ´97"},
      author = {Wulf, Volker},
      year = {1997},
      keywords = {A-Paper},
      pages = {167--182},
      }

    1995


    • Pfeifer, A. & Wulf, V. (1995)Negotiability as a Strategy for Conflict Management

      , Pages: 333–343
      [BibTeX]

      @inproceedings{pfeifer_negotiability_1995,
      title = {Negotiability as a {Strategy} for {Conflict} {Management}},
      booktitle = {Proceedings of the {International} {Workshop} on {Concurrent}/{Simultaneous} {Engineering} {Frameworks} and {Applications}},
      author = {Pfeifer, Andreas and Wulf, Volker},
      year = {1995},
      pages = {333--343},
      }


    • Wulf, V. & Rohde, M. (1995)Integrated Organization and Technology Development – an Approach to Manage Change

      Aachen, Germany, Publisher: ACM Press, Pages: 55–64
      [BibTeX] [Abstract]

      1. Introduction Organizations face increasing complexity and dynamics of their environment. To cope with it organizational structures have to be rethought. In this context the concept of self-organization is nowadays widely discussed in management science. Contrary to a tayloristic approach where organizations were perceived as social units which could be controlled mechanically from the top, the concept of self-organization is based on the idea that social units are networks of autonomous self-regulating subunits whose behaviour cannot be controlled easily from the outside. To be able to exploit the benefits of self-organizing systems, organizational structures have to be renewed: the divison of labour among the subunits has to be changed, the hierarchies have to be flattened while self-coordination by non hierarchical communication among the subunits has to play a more important role. Within this process of reorganization, information systems are of importance. They offer options for alternative modes of division of labour and new patterns of coordination within an organization. On the other hand the design of these systems has to respond also to changing organizational requirements. That means that the relationship between the technical and the organizational changes is characterized by reciprocity and interdependence. Therefore, an integrated approach to organization and technology development is required. The given dynamics of the environment force organizations to react permanently. This requires an iterative approach to change. Once an intervention has been performed within this development process, its effects have to be reconsidered whether they led to the intended result. According to the paradigma of self-organization, it cannot be predicted from the outside in which way organizations as a whole and single subunits will react to changing environmental conditions. Thus, a process of integrated organization and technology development depends on the active participation of the single subunits affected.

      @inproceedings{wulf_integrated_1995,
      address = {Aachen, Germany},
      title = {Integrated {O