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    Dr. Jan Heß

    jan_hess

    Former colleague

    Homepage

    Publications

    2018

    • Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A sustainable framework for user-centered ICT development: Cultivating research experiences from Living Labs in the home

      IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
      [BibTeX] [Download PDF] 

      @incollection{ogonowski_praxlabs_2018,
title = {{PRAXLABS}: {A} sustainable framework for user-centered {ICT} development: {Cultivating} research experiences from {Living} {Labs} in the home},
isbn = {978-0-19-873324-9},
url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-10-Ogonowski-Praxlabs-approach-finished.pdf},
booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
publisher = {Oxford University Press},
author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan},
editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
year = {2018},
keywords = {italg, PRAXLABS},
pages = {319--360},
}

    • Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A Sustainable Framework for User-Centered Information and Communication Technology Development-Cultivating Research Experiences from Living Labs in the Home

      [BibTeX] 

      @article{ogonowski_praxlabs_2018-1,
title = {{PRAXLABS}: {A} {Sustainable} {Framework} for {User}-{Centered} {Information} and {Communication} {Technology} {Development}-{Cultivating} {Research} {Experiences} from {Living} {Labs} in the {Home}},
author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan},
year = {2018},
keywords = {italg},
}

    2015

    • Ley, B., Ogonowski, C., Mu, M., Hess, J., Race, N. J. P., Randall, D., Rouncefield, M. & Wulf, V. (2015)At Home with Users: A Comparative View of Living Labs

      IN Interacting with Computers, Vol. 27, Pages: 21–35 doi:10.1093/iwc/iwu025
      [BibTeX] [Abstract] [Download PDF]

      Living Labs provide a human-centric’ research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users’ individual characteristics and their role in the community dynamics of Living Labs.

      @article{ley_at_2015,
title = {At {Home} with {Users}: {A} {Comparative} {View} of {Living} {Labs}},
volume = {27},
issn = {0953-5438},
url = {http://iwc.oxfordjournals.org/content/early/2014/07/29/iwc.iwu025.abstract http://dx.doi.org/10.1093/iwc/iwu025},
doi = {10.1093/iwc/iwu025},
abstract = {Living Labs provide a human-centric' research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users' individual characteristics and their role in the community dynamics of Living Labs.},
number = {1},
journal = {Interacting with Computers},
author = {Ley, Benedikt and Ogonowski, Corinna and Mu, Mu and Hess, Jan and Race, Nicholas J P and Randall, David and Rouncefield, Mark and Wulf, Volker},
month = jul,
year = {2015},
keywords = {A-Paper, CSCW, PRAXLABS, SMARTLIVE, Smart Live, SOCIALMEDIA},
pages = {21--35},
}

    2014

    • Hess, J., Knoche, H. & Wulf, V. (2014)Thinking beyond the box: designing interactive TV across different devices

      IN Behaviour & Information Technology, Vol. 33, Pages: 781–783 doi:10.1080/0144929X.2014.927163
      [BibTeX] [Abstract] [Download PDF]

      View full textDownload full textRelated articlesView all related articles var addthis_\config = \{\{\} ui_\cobrand: “Taylor &\ Francis Online”, services_\compact: “citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more”, pubid: “ra-4dff56cd6bb1830b” \{\}\}; Share on print Share on facebook Share on twitter More Sharing Services var addthis_\config = \{\{\}”data_\track_\addressbar”:true,”ui_\click”:true\{\}\}; Add to shortlist Link Permalink http://dx.doi.org/10.1080/0144929X.2014.927163 Download Citation Recommend to: A friend

      @article{hess_thinking_2014,
title = {Thinking beyond the box: designing interactive {TV} across different devices},
volume = {33},
issn = {0144-929X},
url = {http://dx.doi.org/10.1080/0144929X.2014.927163 http://www.tandfonline.com/doi/abs/10.1080/0144929X.2014.927163},
doi = {10.1080/0144929X.2014.927163},
abstract = {View full textDownload full textRelated articlesView all related articles var addthis\{\_\}config = \{\{\} ui\{\_\}cobrand: "Taylor \{\&\} Francis Online", services\{\_\}compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" \{\}\}; Share on print Share on facebook Share on twitter More Sharing Services var addthis\{\_\}config = \{\{\}"data\{\_\}track\{\_\}addressbar":true,"ui\{\_\}click":true\{\}\}; Add to shortlist Link Permalink http://dx.doi.org/10.1080/0144929X.2014.927163 Download Citation Recommend to: A friend},
number = {8},
journal = {Behaviour \& Information Technology},
author = {Hess, Jan and Knoche, Hendrik and Wulf, Volker},
month = jul,
year = {2014},
pmid = {25246403},
keywords = {PRAXLABS, icle},
pages = {781--783},
annote = {ISBN: 9788578110796 Publisher: Taylor \{\&\} Francis \_eprint: arXiv:1011.1669v3},
}

    • Hess, J. (2014)Evolving practices of end user articulation in software co-design

      [BibTeX] [Download PDF] 

      @book{hess_evolving_2014,
title = {Evolving practices of end user articulation in software co-design},
url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/08/2014_evolving_practices_with_erratum.pdf},
author = {Hess, Jan},
year = {2014},
keywords = {Dissertation},
}

    2013

    • Ley, B., Ogonowski, C., Hess, J., Reichling, T., Wan, L. & Wulf, V. (2013)Impacts of New Technologies on Media Usage and Social Behaviour in Domestic Environments

      IN Behaviour & Information Technology, Vol. 33, Pages: 37–41 doi:10.1080/0144929X.2013.832383
      [BibTeX] [Download PDF] 

      @article{ley_impacts_2013,
title = {Impacts of {New} {Technologies} on {Media} {Usage} and {Social} {Behaviour} in {Domestic} {Environments}},
volume = {33},
url = {http://dx.doi.org/10.1080/0144929X.2013.832383},
doi = {10.1080/0144929X.2013.832383},
number = {August},
journal = {Behaviour \& Information Technology},
author = {Ley, Benedikt and Ogonowski, Corinna and Hess, Jan and Reichling, Tim and Wan, Lin and Wulf, Volker},
month = aug,
year = {2013},
keywords = {CSCW, Living Lab, PRAXLABS, SocialMedia, long-term study, diary study, living room, media usage, television},
pages = {37--41},
annote = {Place: Bristol, PA, USA Publisher: Taylor \& Francis, Inc.},
}

    • Ogonowski, C., Ley, B., Hess, J., Wan, L. & Wulf, V. (2013)Designing for the Living Room: Long-term User Involvement in a Living Lab

      Proceedings of CHI ’13. New York, USA, Publisher: ACM, Pages: 1539–1548 doi:10.1145/2470654.2466205
      [BibTeX] [Download PDF] 

      @inproceedings{ogonowski_designing_2013,
address = {New York, USA},
series = {{CHI} '13},
title = {Designing for the {Living} {Room}: {Long}-term {User} {Involvement} in a {Living} {Lab}},
isbn = {978-1-4503-1899-0},
url = {http://doi.acm.org/10.1145/2470654.2466205},
doi = {10.1145/2470654.2466205},
booktitle = {Proceedings of {CHI} '13},
publisher = {ACM},
author = {Ogonowski, Corinna and Ley, Benedikt and Hess, Jan and Wan, Lin and Wulf, Volker},
month = apr,
year = {2013},
keywords = {A-Paper, CSCW, living lab, participatory design, PRAXLABS, SMARTLIVE, LivingLabEnergy, SocialMedia, domestic domain, long-term user study},
pages = {1539--1548},
}

    • Hess, J., Randall, D., Pipek, V. & Wulf, V. (2013)Involving Users in the wild-Participatory Product Development in and with Online Communities

      IN International Journal of Human-Computer Studies (IJHCS), Vol. 71, Pages: 570–589 doi:10.1016/j.ijhcs.2013.01.003
      [BibTeX] [Download PDF] 

      @article{hess_involving_2013,
title = {Involving {Users} in the wild-{Participatory} {Product} {Development} in and with {Online} {Communities}},
volume = {71},
url = {http://dx.doi.org/10.1016/j.ijhcs.2013.01.003},
doi = {10.1016/j.ijhcs.2013.01.003},
number = {5},
journal = {International Journal of Human-Computer Studies (IJHCS)},
author = {Hess, Jan and Randall, David and Pipek, Volkmar and Wulf, Volker},
year = {2013},
keywords = {A-Paper, CSCW, Participatory design, PRAXLABS, EUDISMES, MdK, End user development, User-driven software development},
pages = {570--589},
annote = {Place: Duluth, MN, USA Publisher: Academic Press, Inc.},
}

    • Hess, J. & Wan, L. (2013)Sketching Design Dimensions for TV centered Cross Platform Environments

      CHI ’13 Workshop on Exploring and Enhancing the User Experience for Television.
      [BibTeX] 

      @inproceedings{hess_sketching_2013,
title = {Sketching {Design} {Dimensions} for {TV} centered {Cross} {Platform} {Environments}},
isbn = {978-1-4503-0268-5},
booktitle = {{CHI} '13 {Workshop} on {Exploring} and {Enhancing} the {User} {Experience} for {Television}},
author = {Hess, Jan and Wan, Lin},
year = {2013},
keywords = {a-paper, PRAXLABS, social media, awareness, social tv, cross platform environments, remote control},
}

    • Wan, L., Hess, J., Ley, B., Wulf, V. & Sjablow, V. (2013)Onegai: A Demand-driven Photo Sharing Tool with Location Reference

      CHI ’13 Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 841–846 doi:10.1145/2468356.2468507
      [BibTeX] [Download PDF] 

      @inproceedings{wan_onegai_2013,
address = {New York, NY, USA},
series = {{CHI} {EA} '13},
title = {Onegai: {A} {Demand}-driven {Photo} {Sharing} {Tool} with {Location} {Reference}},
isbn = {978-1-4503-1952-2},
url = {http://doi.acm.org/10.1145/2468356.2468507},
doi = {10.1145/2468356.2468507},
booktitle = {{CHI} '13 {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM},
author = {Wan, Lin and Hess, Jan and Ley, Benedikt and Wulf, Volker and Sjablow, Vitali},
year = {2013},
keywords = {CSCW, a-paper, demand-driven sharing, intimate visual co-presence, lightweight visual communication, location-based media sharing},
pages = {841--846},
}

    2012

    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Flexible Mediennutzung durch die Integration von Geräten und Diensten

      Mensch & Computer: Tagungsband., Publisher: Oldenbourg Verlag, Pages: 253–262
      [BibTeX] [Abstract] [Download PDF]

      Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.

      @inproceedings{hess_flexible_2012,
title = {Flexible {Mediennutzung} durch die {Integration} von {Geräten} und {Diensten}},
url = {http://dl.mensch-und-computer.de/handle/123456789/2883},
abstract = {Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.},
booktitle = {Mensch \& {Computer}: {Tagungsband}},
publisher = {Oldenbourg Verlag},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
editor = {Reiterer, Harald and Deussen, Oliver},
year = {2012},
keywords = {CSCW, SocialMedia},
pages = {253--262},
}

    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Understanding and supporting cross-platform usage in the living room

      IN Entertainment Computing, Vol. 3, Pages: 37–47 doi:10.1016/j.entcom.2012.04.001
      [BibTeX] [Download PDF] 

      @article{hess_understanding_2012,
title = {Understanding and supporting cross-platform usage in the living room},
volume = {3},
url = {http://dx.doi.org/10.1016/j.entcom.2012.04.001},
doi = {10.1016/j.entcom.2012.04.001},
number = {2},
journal = {Entertainment Computing},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
year = {2012},
keywords = {CSCW, SocialMedia},
pages = {37--47},
}

    • Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology@Home: Impacts on Usage Behavior and Social Structures

      Proceedings of the 10th European Conference on Interactive TV and Video. New York, NY, USA, Publisher: ACM, Pages: 185–194 doi:10.1145/2325616.2325653
      [BibTeX] [Download PDF] 

      @inproceedings{hess_new_2012,
address = {New York, NY, USA},
series = {{EuroiTV} '12},
title = {New {Technology}@{Home}: {Impacts} on {Usage} {Behavior} and {Social} {Structures}},
isbn = {978-1-4503-1107-6},
url = {http://doi.acm.org/10.1145/2325616.2325653},
doi = {10.1145/2325616.2325653},
booktitle = {Proceedings of the 10th {European} {Conference} on {Interactive} {TV} and {Video}},
publisher = {ACM},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker},
year = {2012},
keywords = {CSCW, living lab, EUDISMES, SocialMedia, diary study, living room, media usage, television},
pages = {185--194},
}

    • Hess, J., Reuter, C., Pipek, V. & Wulf, V. (2012)Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs

      IN International Journal of Cooperative Information Systems (IJCIS), Vol. 21, Pages: 263–296 doi:10.1142/S0218843012500049
      [BibTeX] [Abstract] [Download PDF]

      Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.

      @article{hess_supporting_2012,
title = {Supporting {End}-{User} {Articulations} in {Evolving} {Business} {Processes}: {A} {Case} {Study} to explore {Intuitive} {Notations} and {Interaction} {Designs}},
volume = {21},
url = {https://www.wineme.uni-siegen.de/paper/2012/2012_hessreuterpipekwulf_supportingenduserarticulations_ijcis.pdf},
doi = {10.1142/S0218843012500049},
abstract = {Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.},
number = {4},
journal = {International Journal of Cooperative Information Systems (IJCIS)},
author = {Hess, Jan and Reuter, Christian and Pipek, Volkmar and Wulf, Volker},
year = {2012},
keywords = {A-Paper, CSCW, HCI, PRAXLABS, EUDISMES, MdK, InfoStrom, RSBE, articulation support, business process modeling, end-user development, flexible workflows, Knowledge work, pen-and-paper based interactions, process adaptations},
pages = {263--296},
annote = {Publisher: Worldscientific},
}

    • Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology @ Home : Impacts on Usage Behavior and Social Structures

      Proceedings of EuroITV ’12. New York, USA, Publisher: ACM, Pages: 185–194
      [BibTeX] [Abstract]

      Studying domestic usage contexts has become an important field in research. Recent technological improvements have made media available on different devices, in different contexts and from different places. The adoption and appropriation of new devices and technologies has led to a more flexible usage behavior. However, even if we know about such a behavior, many questions, regarding how new technology changes the user’s media usage and how these changes affect the social structure in a household, are still unanswered. We will address this topic in our work and want to provide an insight on how recent media consumption patterns have changed due to the appropriation of new technologies in the home. Based on a qualitative long-term Living Lab study we will present various patterns based on changes in media usage routines and their influences on households as social systems. The results provide a detailed understanding of how the new technology is embedded within domestic life by considering potentials and conflicts that also address further design oriented work.

      @inproceedings{hess_new_2012-1,
address = {New York, USA},
title = {New {Technology} @ {Home} : {Impacts} on {Usage} {Behavior} and {Social} {Structures}},
isbn = {978-1-4503-1107-6},
abstract = {Studying domestic usage contexts has become an important field in research. Recent technological improvements have made media available on different devices, in different contexts and from different places. The adoption and appropriation of new devices and technologies has led to a more flexible usage behavior. However, even if we know about such a behavior, many questions, regarding how new technology changes the user's media usage and how these changes affect the social structure in a household, are still unanswered. We will address this topic in our work and want to provide an insight on how recent media consumption patterns have changed due to the appropriation of new technologies in the home. Based on a qualitative long-term Living Lab study we will present various patterns based on changes in media usage routines and their influences on households as social systems. The results provide a detailed understanding of how the new technology is embedded within domestic life by considering potentials and conflicts that also address further design oriented work.},
booktitle = {Proceedings of {EuroITV} '12},
publisher = {ACM},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker},
year = {2012},
keywords = {living lab, PRAXLABS, LivingLabEnergy, diary study, living room, media usage, television},
pages = {185--194},
}

    • Hess, J., Wan, L., Ley, B. & Wulf, V. (2012)In-situ everywhere: a qualitative feedback infrastructure for cross platform home-IT

      Proceedings of EuroITV ’12. New York, NY, USA, Publisher: ACM, Pages: 75–78 doi:10.1145/2325616.2325633
      [BibTeX] [Download PDF] 

      @inproceedings{hess_-situ_2012,
address = {New York, NY, USA},
series = {{EuroiTV} '12},
title = {In-situ everywhere: a qualitative feedback infrastructure for cross platform home-{IT}},
isbn = {978-1-4503-1107-6},
url = {http://dl.acm.org/citation.cfm?id=2325633 http://doi.acm.org/10.1145/2325616.2325633},
doi = {10.1145/2325616.2325633},
booktitle = {Proceedings of {EuroITV} '12},
publisher = {ACM},
author = {Hess, Jan and Wan, Lin and Ley, Benedikt and Wulf, Volker},
year = {2012},
keywords = {CSCW, PRAXLABS, EUDISMES, SocialMedia, community help, cross platform infrastructure, in-situ feedback, remote evaluation},
pages = {75--78},
}

    2011

    • Hess, J., Wan, L., Pipek, V. & Küstermann, G. (2011)Using paper and pen to control home-IT: lessons learned by hands-on experience

      9th International Interactive TV&Video Conference, EuroITV ’11, Lisbon, Portugal, June 29 – July 01, 2011., Publisher: ACM, Pages: 203–212 doi:10.1145/2000119.2000162
      [BibTeX] [Download PDF] 

      @inproceedings{hess_using_2011,
title = {Using paper and pen to control home-{IT}: lessons learned by hands-on experience},
isbn = {978-1-4503-0602-7},
url = {http://doi.acm.org/10.1145/2000119.2000162},
doi = {10.1145/2000119.2000162},
booktitle = {9th {International} {Interactive} {TV}\&{Video} {Conference}, {EuroITV} '11, {Lisbon}, {Portugal}, {June} 29 - {July} 01, 2011},
publisher = {ACM},
author = {Hess, Jan and Wan, Lin and Pipek, Volkmar and Küstermann, Guy},
editor = {Damásio, Manuel José and Cardoso, Gustavo and Quico, Célia and Geerts, David},
year = {2011},
keywords = {CSCW, EUDISMES},
pages = {203--212},
}

    • Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)InfraCapture – Capture and Share Descriptions of Issues

      Proceedings of the Workshop Appropriation and Creative Use: Linking User Studies and Design at CHI 2011., Pages: 1–4
      [BibTeX] 

      @inproceedings{hess_infracapture_2011,
title = {{InfraCapture} – {Capture} and {Share} {Descriptions} of {Issues}},
booktitle = {Proceedings of the {Workshop} {Appropriation} and {Creative} {Use}: {Linking} {User} {Studies} and {Design} at {CHI} 2011},
author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben},
year = {2011},
keywords = {CSCW, EUDISMES},
pages = {1--4},
}

    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Cross-Media@Home: Plattformübergreifende Nutzung neuer Medien

      Mensch & Computer: Tagungsband., Publisher: Oldenbourg Verlag, Pages: 11–20
      [BibTeX] [Download PDF] 

      @inproceedings{hess_cross-mediahome_2011,
title = {Cross-{Media}@{Home}: {Plattformübergreifende} {Nutzung} neuer {Medien}},
url = {http://dl.mensch-und-computer.de/handle/123456789/1512},
booktitle = {Mensch \& {Computer}: {Tagungsband}},
publisher = {Oldenbourg Verlag},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
editor = {Eibl, Maximilian},
year = {2011},
keywords = {CSCW, SocialMedia},
pages = {11--20},
}

    • Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)Expressing Use – Infrastructure Probes in Professional Environments

      End-User Development – 3rd International Symposium, IS-EUD 2011, Torre Canne (BR), Italy, June 7-10, 2011. Proceedings., Publisher: Springer, Pages: 301–306 doi:10.1007/978-3-642-21530-8_30
      [BibTeX] [Download PDF] 

      @inproceedings{hess_expressing_2011,
series = {Lecture {Notes} in {Computer} {Science}},
title = {Expressing {Use} - {Infrastructure} {Probes} in {Professional} {Environments}},
volume = {6654},
isbn = {978-3-642-21529-2},
url = {http://dx.doi.org/10.1007/978-3-642-21530-8_30},
doi = {10.1007/978-3-642-21530-8_30},
booktitle = {End-{User} {Development} - 3rd {International} {Symposium}, {IS}-{EUD} 2011, {Torre} {Canne} ({BR}), {Italy}, {June} 7-10, 2011. {Proceedings}},
publisher = {Springer},
author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben},
editor = {Costabile, Maria Francesca and Dittrich, Yvonne and Fischer, Gerhard and Piccinno, Antonio},
year = {2011},
keywords = {CSCW, PRAXLABS, EUDISMES, MdK},
pages = {301--306},
}

    • Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Jumping Between Devices and Services: Towards an Integrated Concept for Social TV

      Proceddings of the 9th International Interactive Conference on Interactive Television. New York, NY, USA, Publisher: ACM, Pages: 11–20 doi:10.1145/2000119.2000122
      [BibTeX] [Download PDF] 

      @inproceedings{hess_jumping_2011,
address = {New York, NY, USA},
series = {{EuroITV} '11},
title = {Jumping {Between} {Devices} and {Services}: {Towards} an {Integrated} {Concept} for {Social} {TV}},
isbn = {978-1-4503-0602-7},
url = {http://doi.acm.org/10.1145/2000119.2000122},
doi = {10.1145/2000119.2000122},
booktitle = {Proceddings of the 9th {International} {Interactive} {Conference} on {Interactive} {Television}},
publisher = {ACM},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
year = {2011},
keywords = {CSCW, living lab, participatory design, SocialMedia, social media, diary study, social tv},
pages = {11--20},
}

    2010

    • Hess, J. & Ogonowski, C. (2010)SocialMedia Experience and Design Lab: Using Advantages from Different LivingLab-Approaches

      Adjunct Proceedings of EuroITV., Pages: 1–2
      [BibTeX] [Abstract] [Download PDF]

      Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.

      @inproceedings{hess_socialmedia_2010,
title = {{SocialMedia} {Experience} and {Design} {Lab}: {Using} {Advantages} from {Different} {LivingLab}-{Approaches}},
url = {http://usit.ieis.tue.nl/final papers/W2_1_Hess.pdf http://usit.ieis.tue.nl/final},
abstract = {Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.},
booktitle = {Adjunct {Proceedings} of {EuroITV}},
author = {Hess, Jan and Ogonowski, Corinna},
year = {2010},
keywords = {Smart Live},
pages = {1--2},
}

    • Hess, J., Ley, B., Ogonowski, C. & Wan, L. (2010)SocialMedia: Unterstützung von Kommunikation und Austausch in Home-IT Umgebungen

      WAM Workshop audiovisuelle Medien. Chemnitz, Pages: 1–12
      [BibTeX] 

      @inproceedings{hess_socialmedia_2010-1,
address = {Chemnitz},
title = {{SocialMedia}: {Unterstützung} von {Kommunikation} und {Austausch} in {Home}-{IT} {Umgebungen}},
booktitle = {{WAM} {Workshop} audiovisuelle {Medien}},
author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin},
year = {2010},
keywords = {CSCW, PRAXLABS, SocialMedia},
pages = {1--12},
}

    • Hess, J. & Ogonowski, C. (2010)Steps toward a living lab for socialmedia concept evaluation and continuous user-involvement

      Proceedings of EuroITV ’10. New York, USA, Publisher: ACM, Pages: 171–174 doi:10.1145/1809777.1809812
      [BibTeX] [Abstract] [Download PDF]

      Involving users in the design and evaluation process of new technical artefacts is a fundamental approach in building usable and acceptable applications and services. To conduct such studies in realistic settings, the Living Lab methodology has been established over last few years. In our research work we estab- lished such a lab in a local area with the intention of building a foundation on which to evaluate ideas and prototypes around the Social Media topic. In this paper we describe our approach and point out issues that occurred within the build-up process. Crucial aspects include the selection process, the organisation and especially the question of how clusters of households can be built.

      @inproceedings{hess_steps_2010,
address = {New York, USA},
title = {Steps toward a living lab for socialmedia concept evaluation and continuous user-involvement},
isbn = {978-1-60558-831-5},
url = {http://portal.acm.org/citation.cfm?doid=1809777.1809812},
doi = {10.1145/1809777.1809812},
abstract = {Involving users in the design and evaluation process of new technical artefacts is a fundamental approach in building usable and acceptable applications and services. To conduct such studies in realistic settings, the Living Lab methodology has been established over last few years. In our research work we estab- lished such a lab in a local area with the intention of building a foundation on which to evaluate ideas and prototypes around the Social Media topic. In this paper we describe our approach and point out issues that occurred within the build-up process. Crucial aspects include the selection process, the organisation and especially the question of how clusters of households can be built.},
booktitle = {Proceedings of {EuroITV} '10},
publisher = {ACM},
author = {Hess, Jan and Ogonowski, Corinna},
year = {2010},
keywords = {living lab, participatory design, social media, Smart Live},
pages = {171--174},
}

    • Hess, J. & Ogonowski, C. (2010)SocialMedia Experience and Design Lab: Using Advantages from Different LivingLab-Approaches

      IN Adjunct Proceedings of EuroITV, Pages: 1–2
      [BibTeX] [Abstract] [Download PDF]

      Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.

      @article{hess_socialmedia_2010-2,
title = {{SocialMedia} {Experience} and {Design} {Lab}: {Using} {Advantages} from {Different} {LivingLab}-{Approaches}},
url = {http://usit.ieis.tue.nl/final papers/W2_1_Hess.pdf},
abstract = {Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.},
journal = {Adjunct Proceedings of EuroITV},
author = {Hess, Jan and Ogonowski, Corinna},
year = {2010},
keywords = {PRAXLABS, SocialMedia},
pages = {1--2},
}

    2009

    • Hess, J. & Wiedenhoefer, T. (2009)Experienced Design for an Info- and Entertainment System in the Hotel Environment

      Workshop on Designing and understanding enjoyable media experiences. Workshop on Designing and understanding enjoyable media experiences, European Conference on Interactive TV.
      [BibTeX] 

      @inproceedings{hess_experienced_2009,
title = {Experienced {Design} for an {Info}- and {Entertainment} {System} in the {Hotel} {Environment}},
booktitle = {Workshop on {Designing} and understanding enjoyable media experiences. {Workshop} on {Designing} and understanding enjoyable media experiences, {European} {Conference} on {Interactive} {TV}},
author = {Hess, Jan and Wiedenhoefer, Torben},
year = {2009},
keywords = {CSCW, EUDISMES},
}

    • Hess, J. & Wiedenhoefer, T. (2009)Evaluate Experience: An Infotainment Use-Case

      Workshop on Enhancing interaction spaces by social media for the elderly. ECSW 2009.
      [BibTeX] 

      @inproceedings{hess_evaluate_2009,
title = {Evaluate {Experience}: {An} {Infotainment} {Use}-{Case}},
booktitle = {Workshop on {Enhancing} interaction spaces by social media for the elderly. {ECSW} 2009},
author = {Hess, Jan and Wiedenhoefer, Torben},
year = {2009},
keywords = {CSCW},
}

    • Hess, J. & Wulf, V. (2009)Explore social behavior around rich-media: a structured diary study

      IN Proceedings of the seventh european conference on European interactive television conference, Pages: 215–218 doi:10.1145/1542084.1542127
      [BibTeX] [Abstract] [Download PDF]

      Nós desenvolvemos um diário de mídia estruturada, para facilitar o entendimento de atividades sociais em torno de rich-media consumo. O diário permite que os participantes para documentar eventos sociais na vida cotidiana. Mesmo que os diários eram o nosso método primário, nós adicionamos canetas e uma câmera digital para o pacote de documentação. Para avaliar esses pacotes, nós demos a eles a nove famílias para obter insights sobre práticas sociais em torno de TV e Vídeo Consumo. Neste artigo apresentamos o método diário e refletir sobre seu uso.

      @article{hess_explore_2009,
title = {Explore social behavior around rich-media: a structured diary study},
url = {http://dl.acm.org/citation.cfm?id=1542127},
doi = {10.1145/1542084.1542127},
abstract = {Nós desenvolvemos um diário de mídia estruturada, para facilitar o entendimento de atividades sociais em torno de rich-media consumo. O diário permite que os participantes para documentar eventos sociais na vida cotidiana. Mesmo que os diários eram o nosso método primário, nós adicionamos canetas e uma câmera digital para o pacote de documentação. Para avaliar esses pacotes, nós demos a eles a nove famílias para obter insights sobre práticas sociais em torno de TV e Vídeo Consumo. Neste artigo apresentamos o método diário e refletir sobre seu uso.},
journal = {Proceedings of the seventh european conference on European interactive television conference},
author = {Hess, Jan and Wulf, Volker},
year = {2009},
keywords = {avaliação, Estudo diário, uso de mídia avançada},
pages = {215--218},
annote = {ISBN: 9781605583402},
}

    • Hess, J. & Wulf, V. (2009)Explore Social Behaviour around Rich-Media: A Structured Diary Study

      European Conference on Interactive TV.
      [BibTeX] 

      @inproceedings{hess_explore_2009-1,
title = {Explore {Social} {Behaviour} around {Rich}-{Media}: {A} {Structured} {Diary} {Study}},
booktitle = {European {Conference} on {Interactive} {TV}},
author = {Hess, Jan and Wulf, Volker},
year = {2009},
}

    2008

    • Hess, J., Offenberg, S. & Pipek, V. (2008)Community driven development as participation?: involving user communities in a software design process

      Proceedings of the Tenth Conference on Participatory Design, PDC 2008, Bloomington, Indiana, USA, October 1-4, 2008., Publisher: ACM, Pages: 31–40 doi:10.1145/1795234.1795240
      [BibTeX] [Download PDF] 

      @inproceedings{hess_community_2008,
title = {Community driven development as participation?: involving user communities in a software design process},
isbn = {978-0-9818561-0-0},
url = {http://doi.acm.org/10.1145/1795234.1795240},
doi = {10.1145/1795234.1795240},
booktitle = {Proceedings of the {Tenth} {Conference} on {Participatory} {Design}, {PDC} 2008, {Bloomington}, {Indiana}, {USA}, {October} 1-4, 2008},
publisher = {ACM},
author = {Hess, Jan and Offenberg, Sinja and Pipek, Volkmar},
editor = {Hakken, David and Simonsen, Jesper and Roberston, Toni},
year = {2008},
keywords = {CSCW, EUDISMES},
pages = {31--40},
}

    • Hess, J., Küstermann, G. & Pipek, V. (2008)p(ersonal)Remote – ein individuell gestaltbares Fernbedienungskonzept

      Mensch & Computer: Tagungsband., Publisher: Oldenbourg Verlag, Pages: 167–176
      [BibTeX] [Download PDF] 

      @inproceedings{hess_personalremote_2008,
title = {p(ersonal){Remote} - ein individuell gestaltbares {Fernbedienungskonzept}},
isbn = {978-3-486-58900-9},
url = {http://dl.mensch-und-computer.de/handle/123456789/50},
booktitle = {Mensch \& {Computer}: {Tagungsband}},
publisher = {Oldenbourg Verlag},
author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar},
editor = {Herczeg, Michael and Kindsmüller, Martin Christof},
year = {2008},
keywords = {CSCW, EUDISMES},
pages = {167--176},
}

    • Dörner, C., Hess, J., Pipek, V., Hess, J. & Pipek, V. (2008)Fostering user-developer collaboration with infrastructure probes

      Proceedings of the 2008 International Workshop on Cooperative and Human Aspects of Software Engineering, \CHASE\ 2008, Leipzig, Germany, Tuesday, May 13, 2008., Publisher: ACM, Pages: 44–48 doi:10.1145/1370114.1370126
      [BibTeX] [Download PDF] 

      @inproceedings{dorner_fostering_2008,
title = {Fostering user-developer collaboration with infrastructure probes},
isbn = {978-1-60558-039-5},
url = {http://doi.acm.org/10.1145/1370114.1370126},
doi = {10.1145/1370114.1370126},
booktitle = {Proceedings of the 2008 {International} {Workshop} on {Cooperative} and {Human} {Aspects} of {Software} {Engineering}, \{{CHASE}\} 2008, {Leipzig}, {Germany}, {Tuesday}, {May} 13, 2008},
publisher = {ACM},
author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar and Hess, Jan and Pipek, Volkmar},
editor = {Cheng, Li-Te and Sillito, Jonathan and Storey, Margaret-Anne D and Tessem, Bjørnar and Venolia, Gina and de Souza, Cleidson R B and Dittrich, Yvonne and John, Michael and Hazzan, Orit and Maurer, Frank and Sharp, Helen and Singer, Janice and Sim, Susan Elliott},
year = {2008},
keywords = {CSCW, CONTici},
pages = {44--48},
}

    • Hess, J. & Hauptmeier, H. (2008)SOCIALTV: Community-basierte Interaktionskonzepte im Kontext des Digitalen Fernsehens

      IN Interaktionen, Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften, Vol. 8, Pages: 123–139
      [BibTeX] 

      @article{hess_socialtv_2008,
title = {{SOCIALTV}: {Community}-basierte {Interaktionskonzepte} im {Kontext} des {Digitalen} {Fernsehens}},
volume = {8},
number = {1},
journal = {Interaktionen, Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften},
author = {Hess, Jan and Hauptmeier, Helmut},
year = {2008},
pages = {123--139},
}

    • Borggräfe, B., Dörner, C., Hess, J. & Pipek, V. (2008)Drawing Services: Towards a Paper-based Interface for End-user Service Orchestration

      Proceedings of the 4th International Workshop on End-user Software Engineering. New York, NY, USA, Publisher: ACM, Pages: 66–70 doi:10.1145/1370847.1370862
      [BibTeX] [Download PDF] 

      @inproceedings{borggrafe_drawing_2008,
address = {New York, NY, USA},
series = {{WEUSE} '08},
title = {Drawing {Services}: {Towards} a {Paper}-based {Interface} for {End}-user {Service} {Orchestration}},
isbn = {978-1-60558-034-0},
url = {http://doi.acm.org/10.1145/1370847.1370862},
doi = {10.1145/1370847.1370862},
booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}},
publisher = {ACM},
author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Pipek, Volkmar},
year = {2008},
keywords = {CSCW, EUDISMES, CONTici, end-user development, service orchestration, haptic interfaces, paper-based interfaces, service-oriented architectures},
pages = {66--70},
}

    • Hess, J., Küstermann, G. & Pipek, V. (2008)Premote: a user customizable remote control

      Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, Florence, Italy, April 5-10, 2008., Publisher: ACM, Pages: 3279–3284 doi:10.1145/1358628.1358844
      [BibTeX] [Download PDF] 

      @inproceedings{hess_premote_2008,
title = {Premote: a user customizable remote control},
url = {http://doi.acm.org/10.1145/1358628.1358844},
doi = {10.1145/1358628.1358844},
booktitle = {Extended {Abstracts} {Proceedings} of the 2008 {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2008, {Florence}, {Italy}, {April} 5-10, 2008},
publisher = {ACM},
author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar},
editor = {Czerwinski, Mary and Lund, Arnold M and Tan, Desney S},
year = {2008},
keywords = {CSCW, a-paper, EUDISMES},
pages = {3279--3284},
}

    2007

    • Dörner, C., Hess, J. & Pipek, V. (2007)Improving Information Systems by End User Development: A Case Study

      Proceedings of the Fifteenth European Conference on Information Systems, ECIS 2007, St. Gallen, Switzerland, 2007., Publisher: University of St. Gallen, Pages: 783–794
      [BibTeX] [Download PDF] 

      @inproceedings{dorner_improving_2007,
title = {Improving {Information} {Systems} by {End} {User} {Development}: {A} {Case} {Study}},
url = {http://is2.lse.ac.uk/asp/aspecis/20070043.pdf},
booktitle = {Proceedings of the {Fifteenth} {European} {Conference} on {Information} {Systems}, {ECIS} 2007, {St}. {Gallen}, {Switzerland}, 2007},
publisher = {University of St. Gallen},
author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar},
editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert},
year = {2007},
keywords = {CSCW, EUDISMES},
pages = {783--794},
}

    • Hess, J., Reichling, T., Wulf, V., Rumpf, S. & Flender, G. (2007)Using text matching to recommend TV shows

      Workshop Supplement auf European Conference on Interactive TV (EuroiTV 2007).
      [BibTeX] 

      @inproceedings{hess_using_2007,
title = {Using text matching to recommend {TV} shows},
booktitle = {Workshop {Supplement} auf {European} {Conference} on {Interactive} {TV} ({EuroiTV} 2007)},
author = {Hess, Jan and Reichling, Tim and Wulf, Volker and Rumpf, Steffen and Flender, Gerd},
year = {2007},
}

    • Hess, J., Wulf, V., Flender, G. & Becker, T. (2007)Supporting users to customize complex entertainment systems

      Proceedings of the Workshop “Supporting non-professional users in the new media landscape”., Publisher: ACM-CHI 2007 Conference Supplements 2007, Pages: 1–4
      [BibTeX] 

      @inproceedings{hess_supporting_2007,
title = {Supporting users to customize complex entertainment systems},
booktitle = {Proceedings of the {Workshop} “{Supporting} non-professional users in the new media landscape”},
publisher = {ACM-CHI 2007 Conference Supplements 2007},
author = {Hess, Jan and Wulf, Volker and Flender, Gerd and Becker, Thomas},
year = {2007},
keywords = {end user development, media centre, new media, theory and methods, user, user interfaces},
pages = {1--4},
}

    2006

    • Betz, M., Hess, J., Pipek, V., Rohde, M., Wulf, V. & Scheidl, S. (2006)End-User Development in Small and Medium Enterprises: Research and development Issues

      Workshop ‘The Next Step: From End-User Programming to End-User Software Engineering’ at the CHI 2006. Montreal, Canada
      [BibTeX] [Download PDF] 

      @inproceedings{betz_end-user_2006,
address = {Montreal, Canada},
title = {End-{User} {Development} in {Small} and {Medium} {Enterprises}: {Research} and development {Issues}},
url = {http://eusesconsortium.org/weuse/},
booktitle = {Workshop '{The} {Next} {Step}: {From} {End}-{User} {Programming} to {End}-{User} {Software} {Engineering}' at the {CHI} 2006},
author = {Betz, Matthias and Hess, Jan and Pipek, Volkmar and Rohde, Markus and Wulf, Volker and Scheidl, Stefan},
year = {2006},
keywords = {CSCW},
}

    • Wulf, V. & Hess, J. (2006)Community-orientierte Dienste für digitales interaktives Fernsehen: Das Beispiel der „Find-a-Friend” Anwendung

      IN i-com, Vol. 5, Pages: 33–37
      [BibTeX] 

      @article{wulf_community-orientierte_2006,
title = {Community-orientierte {Dienste} für digitales interaktives {Fernsehen}: {Das} {Beispiel} der „{Find}-a-{Friend}” {Anwendung}},
volume = {5},
number = {3},
journal = {i-com},
author = {Wulf, Volker and Hess, Jan},
year = {2006},
pages = {33--37},
}

    • Dörner, C., Pipek, V., Betz, M., Hess, J., Rohde, M. & Wulf, V. (2006)End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems

      Informatik 2006 – Informatik für Menschen, Band 1, Beiträge der 36. Jahrestagung der Gesellschaft für Informatik e.V. (GI). Dresden, Germany, Publisher: GI, Pages: 600
      [BibTeX] [Download PDF] 

      @inproceedings{dorner_end_2006,
address = {Dresden, Germany},
series = {{LNI}},
title = {End {User} {Development} in {Small} and {Medium}-{Sized} {Enterprises}: {Empirical} {Findings} {Concerning} the {Adaptation} {Process} of {Software} {Systems}},
volume = {93},
isbn = {978-3-88579-187-4},
url = {http://subs.emis.de/LNI/Proceedings/Proceedings93/article4804.html},
booktitle = {Informatik 2006 - {Informatik} für {Menschen}, {Band} 1, {Beiträge} der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})},
publisher = {GI},
author = {Dörner, Christian and Pipek, Volkmar and Betz, Matthias and Hess, Jan and Rohde, Markus and Wulf, Volker},
editor = {Hochberger, Christian and Liskowsky, Rüdiger},
year = {2006},
keywords = {CSCW, EUDISMES},
pages = {600},
}

    • Borggräfe, B., Dörner, C., Hess, J., Hofmann, M., Pipek, V., Wulf, V., Scheidl, S. & Vogel, T. (2006)EUDISMES – End-User Development in Small and Medium Enterprise Software Systems

      Statusband Forschungsoffensive “Software Engineering 2006”. Berlin, Publisher: Bundesministerium für Bildung und Forschung
      [BibTeX] 

      @inproceedings{borggrafe_eudismes_2006,
address = {Berlin},
title = {{EUDISMES} – {End}-{User} {Development} in {Small} and {Medium} {Enterprise} {Software} {Systems}},
booktitle = {Statusband {Forschungsoffensive} "{Software} {Engineering} 2006"},
publisher = {Bundesministerium für Bildung und Forschung},
author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Hofmann, Markus and Pipek, Volkmar and Wulf, Volker and Scheidl, Stefan and Vogel, Thorsten},
year = {2006},
keywords = {CSCW, EUDISMES},
}

    2005

    • Hess, J. (2005)Grundlagen und Perspektiven von interaktiven Anwendungen für TV (Diplomarbeit)

      Diplomarbeit
      [BibTeX] [Download PDF] 

      @phdthesis{hess_grundlagen_2005,
type = {Diplomarbeit},
title = {Grundlagen und {Perspektiven} von interaktiven {Anwendungen} für {TV} ({Diplomarbeit})},
url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2016/11/da_hess-itv-2005.pdf},
author = {Hess, Jan},
year = {2005},
keywords = {Thesis, Diplomarbeit},
}