2022

• ---

  Hoffmann, S., Ludwig, T., Jasche, F., Wulf, V. & Randall, D. (2022)RetrofittAR: Supporting Hardware-Centered Expertise Sharing in Manufacturing Settings through Augmented Reality

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09430-x
  [BibTeX] [Abstract] [Download PDF]

  Since almost the onset of computer-supported cooperative work (CSCW), the community has been concerned with how expertise sharing can be supported in different settings. Here, the complex handling of machines based on experience and knowledge is increasingly becoming a challenge. In our study, we investigated expertise sharing in a medium-sized manufacturing company in an effort to support the fostering of hardware-based expertise sharing by using augmented reality (AR) to ‘retrofit’ machines. We, therefore, conducted a preliminary empirical study to understand how expertise is shared in practice and what current support is available. Based on the findings, we derived design challenges and implications for the design of AR systems in manufacturing settings. The main challenges, we found, had to do with existing socio-technical infrastructure and the contextual nature of expertise. We implemented a HoloLens application called RetrofittAR that supports learning on the production machine during actual use. We evaluated the system during the company’s actual production process. The results show which data types are necessary to support expertise sharing and how our design supports the retrofitting of old machines. We contribute to the current state of research in two ways. First, we present the knowledge-intensive practice of operating older production machines through novel AR interfaces. Second, we outline how retrofitting measures with new visualisation technologies can support knowledge-intensive production processes.

  @article{hoffmann_retrofittar_2022,
  title = {{RetrofittAR}: {Supporting} {Hardware}-{Centered} {Expertise} {Sharing} in {Manufacturing} {Settings} through {Augmented} {Reality}},
  issn = {1573-7551},
  shorttitle = {{RetrofittAR}},
  url = {https://doi.org/10.1007/s10606-022-09430-x},
  doi = {10.1007/s10606-022-09430-x},
  abstract = {Since almost the onset of computer-supported cooperative work (CSCW), the community has been concerned with how expertise sharing can be supported in different settings. Here, the complex handling of machines based on experience and knowledge is increasingly becoming a challenge. In our study, we investigated expertise sharing in a medium-sized manufacturing company in an effort to support the fostering of hardware-based expertise sharing by using augmented reality (AR) to ‘retrofit’ machines. We, therefore, conducted a preliminary empirical study to understand how expertise is shared in practice and what current support is available. Based on the findings, we derived design challenges and implications for the design of AR systems in manufacturing settings. The main challenges, we found, had to do with existing socio-technical infrastructure and the contextual nature of expertise. We implemented a HoloLens application called RetrofittAR that supports learning on the production machine during actual use. We evaluated the system during the company’s actual production process. The results show which data types are necessary to support expertise sharing and how our design supports the retrofitting of old machines. We contribute to the current state of research in two ways. First, we present the knowledge-intensive practice of operating older production machines through novel AR interfaces. Second, we outline how retrofitting measures with new visualisation technologies can support knowledge-intensive production processes.},
  language = {en},
  urldate = {2022-07-01},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Hoffmann, Sven and Ludwig, Thomas and Jasche, Florian and Wulf, Volker and Randall, David},
  month = jun,
  year = {2022},
  keywords = {Augmented Reality, CSCW, Expertise Sharing, Manufacturing, Retrofit},
  }

• ---

  Tadic, B., Rohde, M., Randall, D. & Wulf, V. (2022)Design Evolution of a Tool for Privacy and Security Protection for Activists Online: Cyberactivist

  IN International Journal of Human–Computer Interaction, Pages: 1–23 doi:10.1080/10447318.2022.2041894
  [BibTeX] [Abstract] [Download PDF]

  This work forms a part of a series of “on the ground” studies dealing with (post-)conflict situations, focusing on the iterative, participatory design of a tool, Cyberactivist, for protection for activists and the empirical research that led to it. Work on the development of privacy and security tools has not always recognized the fragile nature of the political processes in emerging democracies, frequent naivety about threat, nor the “occasioned” responses of activists because activism can be a “one time” endeavor, prompted by specific events. Researching political activism in Republika Srpska, we identified issues relating to the use of ICT and social media, leading to the redesign of our prototype which now raises awareness of privacy and security and supports activists by challenging ignorance, lowering exposure, and enabling remediation. We addressed “usable security” challenges to ensure simplicity of the tool and engaged with HCI researchers focused on international activism to assess the global applicability of the technical design.

  @article{tadic_design_2022,
  title = {Design {Evolution} of a {Tool} for {Privacy} and {Security} {Protection} for {Activists} {Online}: {Cyberactivist}},
  issn = {1044-7318},
  shorttitle = {Design {Evolution} of a {Tool} for {Privacy} and {Security} {Protection} for {Activists} {Online}},
  url = {https://doi.org/10.1080/10447318.2022.2041894},
  doi = {10.1080/10447318.2022.2041894},
  abstract = {This work forms a part of a series of “on the ground” studies dealing with (post-)conflict situations, focusing on the iterative, participatory design of a tool, Cyberactivist, for protection for activists and the empirical research that led to it. Work on the development of privacy and security tools has not always recognized the fragile nature of the political processes in emerging democracies, frequent naivety about threat, nor the “occasioned” responses of activists because activism can be a “one time” endeavor, prompted by specific events. Researching political activism in Republika Srpska, we identified issues relating to the use of ICT and social media, leading to the redesign of our prototype which now raises awareness of privacy and security and supports activists by challenging ignorance, lowering exposure, and enabling remediation. We addressed “usable security” challenges to ensure simplicity of the tool and engaged with HCI researchers focused on international activism to assess the global applicability of the technical design.},
  urldate = {2022-04-25},
  journal = {International Journal of Human–Computer Interaction},
  author = {Tadic, Borislav and Rohde, Markus and Randall, Dave and Wulf, Volker},
  month = apr,
  year = {2022},
  note = {Publisher: Taylor \& Francis
  \_eprint: https://doi.org/10.1080/10447318.2022.2041894},
  pages = {1--23},
  }

• ---

  Carros, F., Schwaninger, I., Preussner, A., Randall, D., Wieching, R., Fitzpatrick, G. & Wulf, V. (2022)Care Workers Making Use of Robots: Results of a Three-Month Study on Human-Robot Interaction within a Care Home

  CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3491102.3517435
  [BibTeX] [Abstract] [Download PDF]

  Research on social robots in care has often focused on either the care recipients or the technology itself, neglecting the care workers who, in and through their collaborative and coordinative practices, will need to work with the robots. To better understand these interactions with a social robot (Pepper), we undertook a 3 month long-term study within a care home to gain empirical insights into the way the robot was used. We observed how care workers learned to use the device, applied it to their daily work life, and encountered obstacles. Our findings show that the care workers used the robot regularly (1:07 hours/day) mostly in one-to-one interactions with residents. While the robot had a limited effect on reducing the workload of care workers, it had other positive effects, demonstrating the potential to enhance the quality of care.

  @inproceedings{carros_care_2022,
  address = {New York, NY, USA},
  series = {{CHI} '22},
  title = {Care {Workers} {Making} {Use} of {Robots}: {Results} of a {Three}-{Month} {Study} on {Human}-{Robot} {Interaction} within a {Care} {Home}},
  isbn = {978-1-4503-9157-3},
  shorttitle = {Care {Workers} {Making} {Use} of {Robots}},
  url = {https://doi.org/10.1145/3491102.3517435},
  doi = {10.1145/3491102.3517435},
  abstract = {Research on social robots in care has often focused on either the care recipients or the technology itself, neglecting the care workers who, in and through their collaborative and coordinative practices, will need to work with the robots. To better understand these interactions with a social robot (Pepper), we undertook a 3 month long-term study within a care home to gain empirical insights into the way the robot was used. We observed how care workers learned to use the device, applied it to their daily work life, and encountered obstacles. Our findings show that the care workers used the robot regularly (1:07 hours/day) mostly in one-to-one interactions with residents. While the robot had a limited effect on reducing the workload of care workers, it had other positive effects, demonstrating the potential to enhance the quality of care.},
  urldate = {2022-04-28},
  booktitle = {{CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Carros, Felix and Schwaninger, Isabel and Preussner, Adrian and Randall, Dave and Wieching, Rainer and Fitzpatrick, Geraldine and Wulf, Volker},
  month = apr,
  year = {2022},
  keywords = {CSCW, HCI, Participatory Design, Appropriation, Empirical Study, Care Robot, Care Work, Covid-19, Empowerment, HRI, Humanoid, Long-term, Nurse, Pandemic, Practice-based, Residential Care, Robotic Support, Social Robot, Social Service, Sustainable Technology Integration, Usage Patterns, Work Practices},
  pages = {1--15},
  }

• ---

  Rüller, S., Aal, K., Tolmie, P., Hartmann, A., Rohde, M. & Wulf, V. (2022)Speculative Design as a Collaborative Practice: Ameliorating the Consequences of Illiteracy through Digital Touch

  IN ACM Transactions on Computer-Human Interaction, Vol. 29, Pages: 23:1–23:58 doi:10.1145/3487917
  [BibTeX] [Abstract] [Download PDF]

  This article and the design fictions it presents are bound up with an ongoing qualitative-ethnographic study with Imazighen, the native people in remote Morocco. This group of people is marked by textual and digital illiteracy. We are in the process of developing multi-modal design fictions that can be used in workshops as a starting point for the co-development of further design fictions that envision the local population’s desired digital futures. The design fictions take the form of storyboards, allowing for a non-textual engagement. The current content seeks to explore challenges, potentials, margins, and limitations for the future design of haptic and touch-sensitive technology as a means for interpersonal communication and information procurement. Design fictions provide a way of exposing the locals to possible digital futures so that they can actively engage with them and explore the bounds and confines of their literacy and the extent to which it matters.

  @article{ruller_speculative_2022,
  title = {Speculative {Design} as a {Collaborative} {Practice}: {Ameliorating} the {Consequences} of {Illiteracy} through {Digital} {Touch}},
  volume = {29},
  issn = {1073-0516},
  shorttitle = {Speculative {Design} as a {Collaborative} {Practice}},
  url = {https://doi.org/10.1145/3487917},
  doi = {10.1145/3487917},
  abstract = {This article and the design fictions it presents are bound up with an ongoing qualitative-ethnographic study with Imazighen, the native people in remote Morocco. This group of people is marked by textual and digital illiteracy. We are in the process of developing multi-modal design fictions that can be used in workshops as a starting point for the co-development of further design fictions that envision the local population's desired digital futures. The design fictions take the form of storyboards, allowing for a non-textual engagement. The current content seeks to explore challenges, potentials, margins, and limitations for the future design of haptic and touch-sensitive technology as a means for interpersonal communication and information procurement. Design fictions provide a way of exposing the locals to possible digital futures so that they can actively engage with them and explore the bounds and confines of their literacy and the extent to which it matters.},
  number = {3},
  urldate = {2022-01-18},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Rüller, Sarah and Aal, Konstantin and Tolmie, Peter and Hartmann, Andrea and Rohde, Markus and Wulf, Volker},
  month = jan,
  year = {2022},
  keywords = {participatory design, design fiction, haptic technology, Illiteracy, imazighen, scenario-based design, speculative design, touch-sensitive technology},
  pages = {23:1--23:58},
  }

• ---

  Simone, C., Wagner, I., Müller, C., Weibert, A. & Wulf, V. (2022)Future-Proofing: Making Practice-Based IT Design Sustainable

  , Publisher: Oxford University Press
  [BibTeX] [Abstract]

  Future-Proofing addresses the problems of sustainability in IT research projects. It provides a conceptual framework which allows readers to better understand sustainability issues, make them aware of the challenges around effective sustainability, and provide tangible suggestions for researchers to put into action.

  @book{simone_future-proofing_2022,
  title = {Future-{Proofing}: {Making} {Practice}-{Based} {IT} {Design} {Sustainable}},
  isbn = {978-0-19-886250-5},
  shorttitle = {Future-{Proofing}},
  abstract = {Future-Proofing addresses the problems of sustainability in IT research projects. It provides a conceptual framework which allows readers to better understand sustainability issues, make them aware of the challenges around effective sustainability, and provide tangible suggestions for researchers to put into action.},
  language = {en},
  publisher = {Oxford University Press},
  author = {Simone, Carla and Wagner, Ina and Müller, Claudia and Weibert, Anne and Wulf, Volker},
  month = jan,
  year = {2022},
  note = {Google-Books-ID: Hn1ZEAAAQBAJ},
  keywords = {italg},
  }

• ---

  Krüger, M., Gerbracht, M., Vitt, N., Kudic, M., Ahmadi, M., Boden, A., Offergeld, F., Stein, M., Kotthaus, C., Unbehaun, D. & Wulf, V. (2022)Travelling Artefacts: Lessons Learned from Interventions in a Regional Innovation Ecosystem

  doi:10.48340/ecscw2022_ep06
  [BibTeX] [Abstract] [Download PDF]

  Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.

  @article{kruger_travelling_2022,
  title = {Travelling {Artefacts}: {Lessons} {Learned} from {Interventions} in a {Regional} {Innovation} {Ecosystem}},
  issn = {2510-2591},
  shorttitle = {Travelling {Artefacts}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4351},
  doi = {10.48340/ecscw2022_ep06},
  abstract = {Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.},
  language = {en},
  urldate = {2022-06-20},
  author = {Krüger, Max and Gerbracht, Marc and Vitt, Nico and Kudic, Muhamed and Ahmadi, Michael and Boden, Alexander and Offergeld, Felicitas and Stein, Martin and Kotthaus, Christoph and Unbehaun, David and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-14T07:23:56Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Unbehaun, D., Mall, C., Ellinger, J., Coskun, A., Jensen, J., Aal, K., Rüller, S., Moritz, E., Meixner, C., Plangger, U. & Wulf, V. (2022)Augmented-Reality Approaches in Computer Supported Collaborative Sports: Early Empirical Insights explored from and designed with with Sport Associations

  doi:10.48340/ecscw2022_p07
  [BibTeX] [Abstract] [Download PDF]

  This work presents a practice-based design and research approach that was used to explore individual, contextual, and institutional requirements, conceptualize and design AR-based Outdoor-scenarios for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. Members from seven different sports associations were interviewed and design workshops conducted to understand how to design AR-applications to promote an active lifestyle. The prototype and approach presented here will serve to discuss and reflect our future research activities, methodological concepts, and experiences in the field of HCI, CSCS, CSCW, and Design Communities.

  @article{unbehaun_augmented-reality_2022,
  title = {Augmented-{Reality} {Approaches} in {Computer} {Supported} {Collaborative} {Sports}: {Early} {Empirical} {Insights} explored from and designed with with {Sport} {Associations}},
  issn = {2510-2591},
  shorttitle = {Augmented-{Reality} {Approaches} in {Computer} {Supported} {Collaborative} {Sports}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4392},
  doi = {10.48340/ecscw2022_p07},
  abstract = {This work presents a practice-based design and research approach that was used to explore individual, contextual, and institutional requirements, conceptualize and design AR-based Outdoor-scenarios for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. Members from seven different sports associations were interviewed and design workshops conducted to understand how to design AR-applications to promote an active lifestyle. The prototype and approach presented here will serve to discuss and reflect our future research activities, methodological concepts, and experiences in the field of HCI, CSCS, CSCW, and Design Communities.},
  language = {en},
  urldate = {2022-06-27},
  author = {Unbehaun, David and Mall, Christoph and Ellinger, Jan and Coskun, Aydin and Jensen, Jule and Aal, Konstantin and Rüller, Sarah and Moritz, Eckehard and Meixner, Charlotte and Plangger, Urban and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-22T04:27:27Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Unbehaun, D., Coskun, A., Jensen, J., Aal, K., Rüller, S. & Wulf, V. (2022)Designing Multimodal Augmented- Reality Approaches in Sports: Collaborative and Competitive Scenarios for Individual and Group-based Outdoor Interaction

  doi:10.48340/ecscw2022_p06
  [BibTeX] [Abstract] [Download PDF]

  This work presents a prototype for a multimodal and augmented (AR) based System designed for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. The System’s innovation, flexibility, and multimodality found the basis for multiple use cases, such as professional and leisure, individual and group contexts. The technical infrastructure allows multimodal experiences while tracking and monitoring data such as movement speed, location, and heart rate. Within several game scenarios, players can cooperatively and competitively challenge themselves and other players to improve their physical activity playfully. This work is an inspiration and orientation for future research, development, and design of gamified AR exercising technologies.

  @article{unbehaun_designing_2022,
  title = {Designing {Multimodal} {Augmented}- {Reality} {Approaches} in {Sports}: {Collaborative} and {Competitive} {Scenarios} for {Individual} and {Group}-based {Outdoor} {Interaction}},
  issn = {2510-2591},
  shorttitle = {Designing {Multimodal} {Augmented}- {Reality} {Approaches} in {Sports}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4391},
  doi = {10.48340/ecscw2022_p06},
  abstract = {This work presents a prototype for a multimodal and augmented (AR) based System designed for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. The System's innovation, flexibility, and multimodality found the basis for multiple use cases, such as professional and leisure, individual and group contexts. The technical infrastructure allows multimodal experiences while tracking and monitoring data such as movement speed, location, and heart rate. Within several game scenarios, players can cooperatively and competitively challenge themselves and other players to improve their physical activity playfully. This work is an inspiration and orientation for future research, development, and design of gamified AR exercising technologies.},
  language = {en},
  urldate = {2022-06-27},
  author = {Unbehaun, David and Coskun, Aydin and Jensen, Jule and Aal, Konstantin and Rüller, Sarah and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-22T04:27:27Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

2021

• ---

  Wulf, V., Weibert, A., Aal, K., Rüller, S. & Rohde, M. (2021)The Praxeological Research Programme of Socio-Informatics – the Siegen School

  IN Acta Informatica Pragensia, Vol. 10, Pages: 333–348 doi:10.18267/j.aip.171
  [BibTeX] [Abstract] [Download PDF]

  This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.

  @article{wulf_praxeological_2021,
  title = {The {Praxeological} {Research} {Programme} of {Socio}-{Informatics} - the {Siegen} {School}},
  volume = {10},
  issn = {18054951, 18054951},
  url = {http://aip.vse.cz/doi/10.18267/j.aip.171.html},
  doi = {10.18267/j.aip.171},
  abstract = {This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.},
  language = {en},
  number = {3},
  urldate = {2022-01-27},
  journal = {Acta Informatica Pragensia},
  author = {Wulf, Volker and Weibert, Anne and Aal, Konstantin and Rüller, Sarah and Rohde, Markus},
  month = dec,
  year = {2021},
  pages = {333--348},
  }

• ---

  Landwehr, M., Borning, A. & Wulf, V. (2021)Problems with surveillance capitalism and possible alternatives for IT infrastructure

  IN Information, Communication & Society, Pages: 1–16 doi:10.1080/1369118X.2021.2014548
  [BibTeX] [Abstract] [Download PDF]

  Over the past two decades, the business model of surveillance capitalism has emerged in the IT industry. This model has turned out to be highly profitable, but, if left unchecked, will very likely undermine the foundations of liberal democracies and quality of life on this planet. It involves customized advertising and behavior manipulation, powered by intensive gathering and cross-correlation of personal information. There are significant indirect costs of this model, including loss of privacy, supporting surveillance by both the state and corporations, undermining the democratic process, other kinds of automated attempts of behavior manipulation, and excessive consumerism with its attendant environmental costs. Turning to what could be done, we propose a co-development of regulation and technology, as well as the key roles that can be played by citizens and civil society organizations. The regulatory measures are intended to safeguard privacy, require true informed consent, and to foster interoperability (even among rival firms, nonprofit organizations, and others). We also identify key enabling technologies, including open source, APIs to support interoperability and portability, encryption, and peer-to-peer systems. Finally, we discuss the crucial role of ownership structures for these IT services and argue for an ecosystem approach as a counter narrative to surveillance capitalism.

  @article{landwehr_problems_2021,
  title = {Problems with surveillance capitalism and possible alternatives for {IT} infrastructure},
  issn = {1369-118X},
  url = {https://doi.org/10.1080/1369118X.2021.2014548},
  doi = {10.1080/1369118X.2021.2014548},
  abstract = {Over the past two decades, the business model of surveillance capitalism has emerged in the IT industry. This model has turned out to be highly profitable, but, if left unchecked, will very likely undermine the foundations of liberal democracies and quality of life on this planet. It involves customized advertising and behavior manipulation, powered by intensive gathering and cross-correlation of personal information. There are significant indirect costs of this model, including loss of privacy, supporting surveillance by both the state and corporations, undermining the democratic process, other kinds of automated attempts of behavior manipulation, and excessive consumerism with its attendant environmental costs. Turning to what could be done, we propose a co-development of regulation and technology, as well as the key roles that can be played by citizens and civil society organizations. The regulatory measures are intended to safeguard privacy, require true informed consent, and to foster interoperability (even among rival firms, nonprofit organizations, and others). We also identify key enabling technologies, including open source, APIs to support interoperability and portability, encryption, and peer-to-peer systems. Finally, we discuss the crucial role of ownership structures for these IT services and argue for an ecosystem approach as a counter narrative to surveillance capitalism.},
  urldate = {2022-01-10},
  journal = {Information, Communication \& Society},
  author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker},
  month = dec,
  year = {2021},
  note = {Publisher: Routledge
  \_eprint: https://doi.org/10.1080/1369118X.2021.2014548},
  keywords = {digital infrastructure, economics, IT business models, political manipulation, Surveillance capitalism},
  pages = {1--16},
  }

• ---

  Rüller, S., Aal, K., Holdermann, S., Tolmie, P., Hartmann, A., Rohde, M., Zillinger, M. & Wulf, V. (2021)‘Technology is Everywhere, we have the Opportunity to Learn it in the Valley’: The Appropriation of a Socio-Technical Enabling Infrastructure in the Moroccan High Atlas

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09401-8
  [BibTeX] [Abstract] [Download PDF]

  This paper describes the appropriation processes involved in establishing a socio-technical enabling infrastructure in a valley in the High Atlas of Morocco. We focus on the challenges of co-establishing such an intervention in a rural/mountainous region that is already undergoing a process of continuous development and profound transformation. We reflect upon the changes and unforeseen appropriation by our local partners and inhabitants in the valley of a computer club primarily used as an informal learning centre for school children. We followed an ethnographic approach and combined research perspectives from both socio-informatics and anthropology. This paper sheds light on what a successful cooperation and intervention in this kind of challenging environment can look like. It does this by taking seriously competing expectations, fragile infrastructural foundations and the socio-cultural context. Despite the challenges, the intervention managed to lead to the establishment of a socio-technical enabling infrastructure that plays a particularly valuable role in local educational endeavours and that is now moving towards supporting other members of the community. The paper thus provides insights regarding what has to be considered to create a mutually beneficial cooperation with all relevant stakeholders as well as a sustainable intervention.

  @article{ruller_technology_2021,
  title = {‘{Technology} is {Everywhere}, we have the {Opportunity} to {Learn} it in the {Valley}’: {The} {Appropriation} of a {Socio}-{Technical} {Enabling} {Infrastructure} in the {Moroccan} {High} {Atlas}},
  issn = {1573-7551},
  shorttitle = {‘{Technology} is {Everywhere}, we have the {Opportunity} to {Learn} it in the {Valley}’},
  url = {https://doi.org/10.1007/s10606-021-09401-8},
  doi = {10.1007/s10606-021-09401-8},
  abstract = {This paper describes the appropriation processes involved in establishing a socio-technical enabling infrastructure in a valley in the High Atlas of Morocco. We focus on the challenges of co-establishing such an intervention in a rural/mountainous region that is already undergoing a process of continuous development and profound transformation. We reflect upon the changes and unforeseen appropriation by our local partners and inhabitants in the valley of a computer club primarily used as an informal learning centre for school children. We followed an ethnographic approach and combined research perspectives from both socio-informatics and anthropology. This paper sheds light on what a successful cooperation and intervention in this kind of challenging environment can look like. It does this by taking seriously competing expectations, fragile infrastructural foundations and the socio-cultural context. Despite the challenges, the intervention managed to lead to the establishment of a socio-technical enabling infrastructure that plays a particularly valuable role in local educational endeavours and that is now moving towards supporting other members of the community. The paper thus provides insights regarding what has to be considered to create a mutually beneficial cooperation with all relevant stakeholders as well as a sustainable intervention.},
  language = {en},
  urldate = {2021-11-15},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Rüller, Sarah and Aal, Konstantin and Holdermann, Simon and Tolmie, Peter and Hartmann, Andrea and Rohde, Markus and Zillinger, Martin and Wulf, Volker},
  month = nov,
  year = {2021},
  }

• ---

  de Leal, D. C., Krüger, M., Reynolds-Cuéllar, P., Caicedo, A., Gómez, C., Randall, D. & Wulf, V. (2021)Growing Together, Remaining Apart: The Role of Digital Technology in Former Guerrilla Fighters’ Social Capital

  Proceedings of the ACM on Human-Computer Interaction., Pages: 331:1–331:24 doi:10.1145/3476072
  [BibTeX] [Abstract] [Download PDF]

  In this paper, we present an account of how FARC-EP ex-combatants are using digital technology in the process of reincorporating into Colombian society. We report findings showing how this technology mediates the difficult task of transitioning from a culture of opposition to civilian members and active political actors. Using the concept of social capital as a framework, we investigate the intersection between the use of digital tools and developing cultural and economic practices among these groups during this transitional period. Reflecting on the bonding and bridging aspects of social capital, we describe how ex-combatants draw on substantial social capital from their former lives as a guerrilla army in order to strengthen their position in these new circumstances, and their cautious and difficult creation of new social ties with wider Colombian society. We contribute to the CSCW discourse by discussing the crucial role digital tools, previously not available to these groups, play in sustaining, re-growing and building social capital of communities in post-conflict periods.

  @inproceedings{leal_growing_2021,
  series = {{CSCW2}},
  title = {Growing {Together}, {Remaining} {Apart}: {The} {Role} of {Digital} {Technology} in {Former} {Guerrilla} {Fighters}' {Social} {Capital}},
  volume = {5},
  shorttitle = {Growing {Together}, {Remaining} {Apart}},
  url = {https://doi.org/10.1145/3476072},
  doi = {10.1145/3476072},
  abstract = {In this paper, we present an account of how FARC-EP ex-combatants are using digital technology in the process of reincorporating into Colombian society. We report findings showing how this technology mediates the difficult task of transitioning from a culture of opposition to civilian members and active political actors. Using the concept of social capital as a framework, we investigate the intersection between the use of digital tools and developing cultural and economic practices among these groups during this transitional period. Reflecting on the bonding and bridging aspects of social capital, we describe how ex-combatants draw on substantial social capital from their former lives as a guerrilla army in order to strengthen their position in these new circumstances, and their cautious and difficult creation of new social ties with wider Colombian society. We contribute to the CSCW discourse by discussing the crucial role digital tools, previously not available to these groups, play in sustaining, re-growing and building social capital of communities in post-conflict periods.},
  urldate = {2021-10-25},
  booktitle = {Proceedings of the {ACM} on {Human}-{Computer} {Interaction}},
  author = {Leal, Debora de Castro and Krüger, Max and Reynolds-Cuéllar, Pedro and Caicedo, Amparo and Gómez, Carlos and Randall, Dave and Wulf, Volker},
  month = oct,
  year = {2021},
  keywords = {social capital, FARC, reincorporation, technological use, transition},
  pages = {331:1--331:24},
  }

• ---

  Krüger, M., Weibert, A., Leal, D., Randall, D. & Wulf, V. (2021)“What is the topic of the group, please?” On Migration, Care and the Challenges of Participation in Design

  , Publisher: ACM doi:10.1145/3476050
  [BibTeX] [Abstract]

  An increasing number of people around the world are forced to leave their homes due to the climate catastrophe, regional conflict or poverty. In their new host countries however, refugees and migrants are frequently met by a wide range of challenges, including wider societal participation. The difficulties migrants and refugees face have also increasingly become the topic of HCI and CSCW work. In this paper we report on a three year-long project, involving refugees, migrants and activist supporters in a co-design project to develop tools that aid the process of resettling. Several aspects have challenged equal participation in the project, including divergent motives, unequal power distribution and cultural heterogeneity. Despite these challenges the project outcomes are in use and maintained beyond the project runtime through voluntary actors. We reflect on this discrepancy between process and outcome drawing on the concept of care.

  @inproceedings{kruger_what_2021,
  series = {{CSCW} '21},
  title = {"{What} is the topic of the group, please?" {On} {Migration}, {Care} and the {Challenges} of {Participation} in {Design}},
  volume = {Vol. 5},
  shorttitle = {"{What} is the topic of the group, please?},
  doi = {https://doi.org/10.1145/3476050},
  abstract = {An increasing number of people around the world are forced to leave their homes due to the climate catastrophe, regional conflict or poverty. In their new host countries however, refugees and migrants are frequently met by a wide range of challenges, including wider societal participation. The difficulties migrants and refugees face have also increasingly become the topic of HCI and CSCW work. In this paper we report on a three year-long project, involving refugees, migrants and activist supporters in a co-design project to develop tools that aid the process of resettling. Several aspects have challenged equal participation in the project, including divergent motives, unequal power distribution and cultural heterogeneity. Despite these challenges the project outcomes are in use and maintained beyond the project runtime through voluntary actors. We reflect on this discrepancy between process and outcome drawing on the concept of care.},
  publisher = {ACM},
  author = {Krüger, Max and Weibert, Anne and Leal, Debora and Randall, Dave and Wulf, Volker},
  month = oct,
  year = {2021},
  doi = {10.1145/3476050},
  }

• ---

  de Castro Leal, D., Krüger, M., Ahmadi, M., Appiah, J., Gómez, R. B. A., Courtney, D., Daee, A., Ciciolli, M. B. G., Hieber, L., Hossain, M. S., Jeongmin, L., Plogmann, R., Pinto, L. S., Sinnathurai, S., Yepez, D. & Wulf, V. (2021)HCI’s Role in the Capitalocene

  Workshop on Computing within Limits. doi:https://doi.org/10.21428/bf6fb269.67a8d057
  [BibTeX] [Abstract] [Download PDF]

  Various concepts have attempted to capture the nature of the contemporary political-economic system of globalised capitalism and its disastrous consequences for the planet, including World System Analysis or the Capitalocene. Especially Decolonial thinkers see its roots in colonialism. The resulting modernity/coloniality structures many aspects of human life everywhere, including gender identities, relationships amongst humans and with nature. Technology plays a vital part, requiring reflections on how HCI researchers can react to these challenges. In a class of an HCI master program, we have attempted to jointly begin to understand HCI’s role in the capitalocene by studying relevant concepts and empirically investigating specific local yet connected phenomena. With participants being distributed across the globe, we were able to study different shared yet locally specific phenomena inspired by multisited ethnography. In this paper, we report on the structure and experience of the class as well as our findings.

  @inproceedings{de_castro_leal_hcis_2021,
  title = {{HCI}’s {Role} in the {Capitalocene}},
  url = {https://limits.pubpub.org/pub/f8ee6iac/release/1},
  doi = {https://doi.org/10.21428/bf6fb269.67a8d057},
  abstract = {Various concepts have attempted to capture the nature of the contemporary political-economic system of globalised capitalism and its disastrous consequences for the planet, including World System Analysis or the Capitalocene. Especially Decolonial thinkers see its roots in colonialism. The resulting modernity/coloniality structures many aspects of human life everywhere, including gender identities, relationships amongst humans and with nature. Technology plays a vital part, requiring reflections on how HCI researchers can react to these challenges. In a class of an HCI master program, we have attempted to jointly begin to understand HCI’s role in the capitalocene by studying relevant concepts and empirically investigating specific local yet connected phenomena. With participants being distributed across the globe, we were able to study different shared yet locally specific phenomena inspired by multisited ethnography. In this paper, we report on the structure and experience of the class as well as our findings.},
  booktitle = {Workshop on {Computing} within {Limits}},
  author = {de Castro Leal, Débora and Krüger, Max and Ahmadi, Michael and Appiah, Jason and Gómez, Ricardo A Baquero and Courtney, Daniel and Daee, Ata and Ciciolli, María Belén Giménez and Hieber, Lena and Hossain, Md Shakhawat and Jeongmin, , Lee and Plogmann, Ramona and Pinto, Liliana Savage and Sinnathurai, Sasmitha and Yepez, Darinka and Wulf, Volker},
  month = jul,
  year = {2021},
  }

• ---

  Unbehaun, D., Wulf, V., Schädler, J., Lewkowicz, M., Bassetti, C. & Ackerman, M. (2021)The Role of Digitalization in Improving the Quality of Live in Rural (Industrialized) Regions

  CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–2 doi:10.1145/3464385.3467686
  [BibTeX] [Abstract] [Download PDF]

  Rural regions in the EU and all over the world are often characterized by divers’ conditions and aspects, such as – geographical, landscape, digital infrastructures, socio-economic, demographic, cultural and environmental as well as hierarchically grown decision structures and dense social networks among their inhabitants. Digitalization and improving quality of live in rural and industrialized regions is a transformative, yet complex process, that depends inherently on the ability of regions to face challenges in modernizing their industrial base, upgrading the skills of the workforce, compensating for job losses in key sectors, enhance well-being and living standards and improve their contribution to national performance and more inclusive and resilient societies. With this workshop, we aim at contributing to this growing field by sharing experiences, identifying interdisciplinary perspectives about regions in industrial and digital transition to become more resilient in the context of major shifts brought about by globalization, decarbonization and ongoing technological change.

  @inproceedings{unbehaun_role_2021,
  address = {New York, NY, USA},
  series = {{CHItaly} '21},
  title = {The {Role} of {Digitalization} in {Improving} the {Quality} of {Live} in {Rural} ({Industrialized}) {Regions}},
  isbn = {978-1-4503-8977-8},
  url = {https://doi.org/10.1145/3464385.3467686},
  doi = {10.1145/3464385.3467686},
  abstract = {Rural regions in the EU and all over the world are often characterized by divers’ conditions and aspects, such as - geographical, landscape, digital infrastructures, socio-economic, demographic, cultural and environmental as well as hierarchically grown decision structures and dense social networks among their inhabitants. Digitalization and improving quality of live in rural and industrialized regions is a transformative, yet complex process, that depends inherently on the ability of regions to face challenges in modernizing their industrial base, upgrading the skills of the workforce, compensating for job losses in key sectors, enhance well-being and living standards and improve their contribution to national performance and more inclusive and resilient societies. With this workshop, we aim at contributing to this growing field by sharing experiences, identifying interdisciplinary perspectives about regions in industrial and digital transition to become more resilient in the context of major shifts brought about by globalization, decarbonization and ongoing technological change.},
  urldate = {2021-07-20},
  booktitle = {{CHItaly} 2021: 14th {Biannual} {Conference} of the {Italian} {SIGCHI} {Chapter}},
  publisher = {Association for Computing Machinery},
  author = {Unbehaun, David and Wulf, Volker and Schädler, Johannes and Lewkowicz, Myriam and Bassetti, Chiara and Ackerman, Mark},
  month = jul,
  year = {2021},
  keywords = {digitalization, industrial transition, rural regions},
  pages = {1--2},
  }

• ---

  Grinko, M., Ertl, T., Aal, K. & Wulf, V. (2021)Transitions by Methodology in Human-Wildlife Conflict – Reflections on Tech-based Reorganization of Social Practices

  LIMITS ’21: Workshop on Computing within Limits., Pages: 13
  [BibTeX] [Abstract]

  Can cattle farmers live peacefully alongside lions, and what role can technology play in this sensitive setting? Since 2017, we have been investigating this question in the Okavango Delta, Botswana, using a Grounded Design (GD) approach. Based on community involvement we have been building and evaluating a system together with local and foreign experts which warns the locals when a lion comes near their village or their cattle and which has significantly reduced livestock predation by giving time for action. However, as our research shows, technology alone is not the solution for locals’ problems: education, knowledge transfer, economic self-determination, as well as the revival of herding traditions and lost connection to nature need to evolve further to foster a true coexistence between humans and predators in Botswana – and perhaps all over the world. To address these problems and solutions by design and ensure sustainability of its outcome, it is important to take into account the oral culture and collective history of the inhabitants with predators, especially lions. Consideration must also be given to their social environment and individual experiences and goals, as well as their digital infrastructure, accessibility, and digital ecologies. We therefore argue that the successful development of a design solution requires a holistic understanding of design that is built on inclusion, participation, collaboration, understanding, respect, sacredness and the always-recurrent cyclic renovation of life.

  @inproceedings{grinko_transitions_2021,
  title = {Transitions by {Methodology} in {Human}-{Wildlife} {Conflict} - {Reflections} on {Tech}-based {Reorganization} of {Social} {Practices}},
  abstract = {Can cattle farmers live peacefully alongside lions, and what role can technology play in this sensitive setting? Since 2017, we have been investigating this question in the Okavango Delta, Botswana, using a Grounded Design (GD) approach. Based on community involvement we have been building and evaluating a system together with local and foreign experts which warns the locals when a lion comes near their village or their cattle and which has significantly reduced livestock predation by giving time for action. However, as our research shows, technology alone is not the solution for locals’ problems: education, knowledge transfer, economic self-determination, as well as the revival of herding traditions and lost connection to nature need to evolve further to foster a true coexistence between humans and predators in Botswana - and perhaps all over the world. To address these problems and solutions by design and ensure sustainability of its outcome, it is important to take into account the oral culture and collective history of the inhabitants with predators, especially lions. Consideration must also be given to their social environment and individual experiences and goals, as well as their digital infrastructure, accessibility, and digital ecologies. We therefore argue that the successful development of a design solution requires a holistic understanding of design that is built on inclusion, participation, collaboration, understanding, respect, sacredness and the always-recurrent cyclic renovation of life.},
  language = {en},
  booktitle = {{LIMITS} ’21: {Workshop} on {Computing} within {Limits}},
  author = {Grinko, Margarita and Ertl, Tanja and Aal, Konstantin and Wulf, Volker},
  month = jun,
  year = {2021},
  pages = {13},
  }

• ---

  Pins, D., Jakobi, T., Boden, A., Alizadeh, F. & Wulf, V. (2021)Alexa, We Need to Talk: A Data Literacy Approach on Voice Assistants

  Designing Interactive Systems Conference 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 495–507 doi:10.1145/3461778.3462001
  [BibTeX] [Abstract] [Download PDF]

  Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.

  @inproceedings{pins_alexa_2021,
  address = {New York, NY, USA},
  series = {{DIS} '21},
  title = {Alexa, {We} {Need} to {Talk}: {A} {Data} {Literacy} {Approach} on {Voice} {Assistants}},
  isbn = {978-1-4503-8476-6},
  shorttitle = {Alexa, {We} {Need} to {Talk}},
  url = {https://doi.org/10.1145/3461778.3462001},
  doi = {10.1145/3461778.3462001},
  abstract = {Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.},
  urldate = {2021-07-05},
  booktitle = {Designing {Interactive} {Systems} {Conference} 2021},
  publisher = {Association for Computing Machinery},
  author = {Pins, Dominik and Jakobi, Timo and Boden, Alexander and Alizadeh, Fatemeh and Wulf, Volker},
  month = jun,
  year = {2021},
  pages = {495--507},
  }

• ---

  Ertl, T., Müller, C., Aal, K., Wulf, V., Tachtler, F., Scheepmaker, L., Fitzpatrick, G., Smith, N. & Schuler, D. (2021)Ethical Future Environments: Smart Thinking about Smart Cities means engaging with its Most Vulnerable

  C&T ’21: Proceedings of the 10th International Conference on Communities & Technologies – Wicked Problems in the Age of Tech. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 340–345 doi:10.1145/3461564.3468165
  [BibTeX] [Abstract] [Download PDF]

  Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today’s socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.

  @inproceedings{ertl_ethical_2021,
  address = {New York, NY, USA},
  series = {C\&{T} '21},
  title = {Ethical {Future} {Environments}: {Smart} {Thinking} about {Smart} {Cities} means engaging with its {Most} {Vulnerable}},
  isbn = {978-1-4503-9056-9},
  shorttitle = {Ethical {Future} {Environments}},
  url = {https://doi.org/10.1145/3461564.3468165},
  doi = {10.1145/3461564.3468165},
  abstract = {Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today's socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.},
  urldate = {2021-07-05},
  booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}},
  publisher = {Association for Computing Machinery},
  author = {Ertl, Tanja and Müller, Claudia and Aal, Konstantin and Wulf, Volker and Tachtler, Franziska and Scheepmaker, Laura and Fitzpatrick, Geraldine and Smith, Nancy and Schuler, Douglas},
  month = jun,
  year = {2021},
  keywords = {italg, Animal-Computer Interaction, Caring Community, Citizen Science, Marginalization, Smart Cities, Urban Informatics, Vulnerability},
  pages = {340--345},
  }

• ---

  Ackerman, M., Maedche, A., Mueller, C., Schwabe, G. & Wulf, V. (2021)Call for Papers, Issue 3/2023

  IN Business & Information Systems Engineering doi:10.1007/s12599-021-00699-8
  [BibTeX] [Download PDF]

  @article{ackerman_call_2021,
  title = {Call for {Papers}, {Issue} 3/2023},
  issn = {1867-0202},
  url = {https://doi.org/10.1007/s12599-021-00699-8},
  doi = {10.1007/s12599-021-00699-8},
  language = {en},
  urldate = {2021-06-14},
  journal = {Business \& Information Systems Engineering},
  author = {Ackerman, Mark and Maedche, Alexander and Mueller, Claudia and Schwabe, Gerhard and Wulf, Volker},
  month = jun,
  year = {2021},
  keywords = {italg},
  }

• ---

  Jasche, F., Hoffmann, S., Ludwig, T. & Wulf, V. (2021)Comparison of Different Types of Augmented Reality Visualizations for Instructions.

  CHI ’21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–13 doi:10.1145/3411764.3445724
  [BibTeX] [Download PDF]

  @inproceedings{jasche_comparison_2021,
  address = {Yokohama, Japan},
  title = {Comparison of {Different} {Types} of {Augmented} {Reality} {Visualizations} for {Instructions}.},
  url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445724},
  doi = {10.1145/3411764.3445724},
  booktitle = {{CHI} '21: {Proceedings} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {ACM, New York, NY, USA},
  author = {Jasche, Florian and Hoffmann, Sven and Ludwig, Thomas and Wulf, Volker},
  month = may,
  year = {2021},
  keywords = {a-paper},
  pages = {1--13},
  }

• ---

  Tachtler, F., Aal, K., Ertl, T., Diethei, D., Niess, J., Khwaja, M., Talhouk, R., Vilaza, G. N., Lazem, S., Singh, A., Barry, M., Wulf, V. & Fitzpatrick, G. (2021)Artificially Intelligent Technology for the Margins: A Multidisciplinary Design Agenda

  Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–7 doi:10.1145/3411763.3441333
  [BibTeX] [Abstract] [Download PDF]

  There has been increasing interest in socially just use of Artificial Intelligence (AI) and Machine Learning (ML) in the development of technology that may be extended to marginalized people. However, the exploration of such technologies entails the development of an understanding of how they may increase and/or counter marginalization. The use of AI/ML algorithms can lead to several challenges, such as privacy and security concerns, biases, unfairness, and lack of cultural awareness, which especially affect marginalized people. This workshop will provide a forum to share experiences and challenges of developing AI/ML health and social wellbeing technologies with/for marginalized people and will work towards developing design methods to engage in the re-envisioning of AI/ML technologies for and with marginalized people. In doing so we will create cross-research area dialogues and collaborations. These discussions build a basis to (1) explore potential tools to support designing AI/ML systems with marginalized people, and (2) develop a design agenda for future research and AI/ML technology for and with marginalized people.

  @inproceedings{tachtler_artificially_2021,
  address = {New York, NY, USA},
  series = {{CHI} {EA} '21},
  title = {Artificially {Intelligent} {Technology} for the {Margins}: {A} {Multidisciplinary} {Design} {Agenda}},
  isbn = {978-1-4503-8095-9},
  shorttitle = {Artificially {Intelligent} {Technology} for the {Margins}},
  url = {https://doi.org/10.1145/3411763.3441333},
  doi = {10.1145/3411763.3441333},
  abstract = {There has been increasing interest in socially just use of Artificial Intelligence (AI) and Machine Learning (ML) in the development of technology that may be extended to marginalized people. However, the exploration of such technologies entails the development of an understanding of how they may increase and/or counter marginalization. The use of AI/ML algorithms can lead to several challenges, such as privacy and security concerns, biases, unfairness, and lack of cultural awareness, which especially affect marginalized people. This workshop will provide a forum to share experiences and challenges of developing AI/ML health and social wellbeing technologies with/for marginalized people and will work towards developing design methods to engage in the re-envisioning of AI/ML technologies for and with marginalized people. In doing so we will create cross-research area dialogues and collaborations. These discussions build a basis to (1) explore potential tools to support designing AI/ML systems with marginalized people, and (2) develop a design agenda for future research and AI/ML technology for and with marginalized people.},
  urldate = {2021-06-10},
  booktitle = {Extended {Abstracts} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Tachtler, Franziska and Aal, Konstantin and Ertl, Tanja and Diethei, Daniel and Niess, Jasmin and Khwaja, Mohammed and Talhouk, Reem and Vilaza, Giovanna Nunes and Lazem, Shaimaa and Singh, Aneesha and Barry, Marguerite and Wulf, Volker and Fitzpatrick, Geraldine},
  month = may,
  year = {2021},
  keywords = {Privacy, Security, HCI4D, ICT4D, AI, Data, Ethics, Global South, Marginalized people, ML},
  pages = {1--7},
  }

• ---

  Leal, D. D. C., Krüger, M., Teles, V. T. E., Teles, C. A. T. E., Cardoso, D. M., Randall, D. & Wulf, V. (2021)Digital Technology at the Edge of Capitalism: Experiences from the Brazilian Amazon Rainforest

  ACM Transactions on Computer-Human Interaction., Publisher: ACM, Pages: 18:1–18:39 doi:10.1145/3448072
  [BibTeX] [Abstract] [Download PDF]

  It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].

  @inproceedings{leal_digital_2021,
  title = {Digital {Technology} at the {Edge} of {Capitalism}: {Experiences} from the {Brazilian} {Amazon} {Rainforest}},
  volume = {28},
  shorttitle = {Digital {Technology} at the {Edge} of {Capitalism}},
  url = {https://doi.org/10.1145/3448072},
  doi = {10.1145/3448072},
  abstract = {It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].},
  urldate = {2021-06-07},
  booktitle = {{ACM} {Transactions} on {Computer}-{Human} {Interaction}},
  publisher = {ACM},
  author = {Leal, Débora De Castro and Krüger, Max and Teles, Vanessa Teles E. and Teles, Carlos Antônio Teles E. and Cardoso, Denise Machado and Randall, Dave and Wulf, Volker},
  month = may,
  year = {2021},
  keywords = {Amazon rainforest, buen vivir, capitalocene, Decolonial studies, digital technology, pericapitalism, pluriverse},
  pages = {18:1--18:39},
  }

• ---

  Landwehr, M., Engelbutzeder, P. & Wulf, V. (2021)Community Supported Agriculture: The Concept of Solidarity in Mitigating Between Harvests and Needs

  Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3411764.3445268
  [BibTeX] [Abstract] [Download PDF]

  There is a developing recognition of the social and economic costs entailed in global supply chains. In this paper, we report on efforts to provide alternative, more sustainable and resilient models of production. Community Supported Agricultures (CSAs) address this problem but require new means of exchange which, we suggest, offer a design opportunity for sustainable HCI research. This paper presents a two months participatory observation in a food movement, a German CSA which developed a distribution system involving their own currency. Based on our ethnographic observations, we focus our discussion on (1) the solidaristic principles upon which the movement is based and (2) techniques of mediating between consumers’ wishes and the constraints of local agricultural production. By relating to the continued development of CSAs, we identify three interrelated innovation gaps and discuss new software architectures aimed at resolving the problems which arise as the movement grows.

  @inproceedings{landwehr_community_2021,
  address = {New York, NY, USA},
  series = {{CHI} '21},
  title = {Community {Supported} {Agriculture}: {The} {Concept} of {Solidarity} in {Mitigating} {Between} {Harvests} and {Needs}},
  isbn = {978-1-4503-8096-6},
  shorttitle = {Community {Supported} {Agriculture}},
  url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445268},
  doi = {10.1145/3411764.3445268},
  abstract = {There is a developing recognition of the social and economic costs entailed in global supply chains. In this paper, we report on efforts to provide alternative, more sustainable and resilient models of production. Community Supported Agricultures (CSAs) address this problem but require new means of exchange which, we suggest, offer a design opportunity for sustainable HCI research. This paper presents a two months participatory observation in a food movement, a German CSA which developed a distribution system involving their own currency. Based on our ethnographic observations, we focus our discussion on (1) the solidaristic principles upon which the movement is based and (2) techniques of mediating between consumers’ wishes and the constraints of local agricultural production. By relating to the continued development of CSAs, we identify three interrelated innovation gaps and discuss new software architectures aimed at resolving the problems which arise as the movement grows.},
  urldate = {2021-05-17},
  booktitle = {Proceedings of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Landwehr, Marvin and Engelbutzeder, Philip and Wulf, Volker},
  month = may,
  year = {2021},
  keywords = {Sustainable HCI, Community Supported Agriculture, Cooperative Work, Currency, Distributed Ledger Technology, Food Sovereignty, Solidarity, Technological Sovereignty, Trust},
  pages = {1--13},
  }

• ---

  Castelli, N., de Carvalho, A. F. P., Vitt, N., Taugerbeck, S., Randall, D., Tolmie, P., Stevens, G. & Wulf, V. (2021)On technology-assisted energy saving: challenges of digital plumbing in industrial settings

  IN Human–Computer Interaction, Pages: 1–29 doi:10.1080/07370024.2020.1855589
  [BibTeX] [Download PDF]

  @article{castelli_technology-assisted_2021,
  title = {On technology-assisted energy saving: challenges of digital plumbing in industrial settings},
  volume = {0},
  issn = {0737-0024},
  shorttitle = {On technology-assisted energy saving},
  url = {https://doi.org/10.1080/07370024.2020.1855589},
  doi = {10.1080/07370024.2020.1855589},
  number = {0},
  urldate = {2021-04-15},
  journal = {Human–Computer Interaction},
  author = {Castelli, Nico and Carvalho, Aparecido Fabiano Pinatti de and Vitt, Nico and Taugerbeck, Sebastian and Randall, Dave and Tolmie, Peter and Stevens, Gunnar and Wulf, Volker},
  month = jan,
  year = {2021},
  keywords = {Digital Energy Management, Digital Plumbing, Socio Informatics},
  pages = {1--29},
  }

• ---

  Bennett, L., Borning, A., Landwehr, M., Stockmann, D. & Wulf, V. (2021)Treating Root Causes, not Symptoms: Regulating Problems of Surveillance and Personal Targeting in the Information Technology Industries

  G20 Insights Platform., Publisher: Hertie School
  [BibTeX] [Abstract] [Download PDF]

  As part of the Digital Markets Act, the EU Commission has proposed a new competition tool to address market power in the digital economy that is dominated by large online platforms. While limiting the power of US-based tech companies, such as Google or Facebook, can be helpful, we argue that limiting competition is not enough. Business models based on invasion of privacy and behavior modification are at the root of the associated problems stemming from their use are at the root of challenges to democracy and sustainability — in order to protect democracy and support sustainable development, Europe needs to develop alternatives to the current behaviorally targeted advertising business model. This policy brief discusses current alternatives to business models based on invasion of privacy and behavior modification, arguing that current alternatives need further development before implementation. To further support the development of new business models we argue in favor of regulatory sandboxes, digital ad revenue tax, reducing accumulation of data to technical necessity only, and adapting procedures and ethics from human subjects research.

  @inproceedings{bennett_treating_2021,
  title = {Treating {Root} {Causes}, not {Symptoms}: {Regulating} {Problems} of {Surveillance} and {Personal} {Targeting} in the {Information} {Technology} {Industries}},
  copyright = {...},
  shorttitle = {Treating {Root} {Causes}, not {Symptoms}},
  url = {https://opus4.kobv.de/opus4-hsog/frontdoor/index/index/docId/3973},
  abstract = {As part of the Digital Markets Act, the EU Commission has proposed a new competition tool to address market power in the digital economy that is dominated by large online platforms. While limiting the power of US-based tech companies, such as Google or Facebook, can be helpful, we argue that limiting competition is not enough. Business models based on invasion of privacy and behavior modification are at the root of the associated problems stemming from their use are at the root of challenges to democracy and sustainability — in order to protect democracy and support sustainable development, Europe needs to develop alternatives to the current behaviorally targeted advertising business model. This policy brief discusses current alternatives to business models based on invasion of privacy and behavior modification, arguing that current alternatives need further development before implementation. To further support the development of new business models we argue in favor of regulatory sandboxes, digital ad revenue tax, reducing accumulation of data to technical necessity only, and adapting procedures and ethics from human subjects research.},
  language = {eng},
  urldate = {2021-06-14},
  booktitle = {G20 {Insights} {Platform}},
  publisher = {Hertie School},
  author = {Bennett, Lance and Borning, Alan and Landwehr, Marvin and Stockmann, Daniela and Wulf, Volker},
  year = {2021},
  }

• ---

  de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M. & Wulf, V. (2021)Designing Cyber-Physical Production Systems for Industrial Set-Up: A Practice-Centred Approach

  Human-Computer Interaction – INTERACT 2021. Cham, Publisher: Springer International Publishing, Pages: 678–701 doi:10.1007/978-3-030-85623-6_38
  [BibTeX] [Abstract]

  Industrial set-up has long been a focus of scientific research, largely because it entails substantial cost overhead for manufacturing companies. Whilst various efforts have been made to optimise this process, mainly in terms of time and other resources needed to accomplish it, to date little can be found in the HCI literature about how digital technologies can support workers who engage in it. This article sets out to addresses this gap in the literature by introducing a design case study carried out for the conception of a CPPS (Cyber-physical Production System) to support machine operators with industrial set-up. Our contribution is therefore threefold: first, we describe and discuss the results of an in-depth ethnographic study, carried out under the premises of the grounded design research paradigm, to uncover practices of machine operators to inform design. Second, we introduce a series of design implications drawn from those results. Finally, we demonstrate how those design implications have informed the participatory design activities pursued for the conception of the CPPS in question. In so doing, we advance the state of the art on the design of digital technologies to support people working with industrial set-up and open new research directions on the subject.

  @inproceedings{de_carvalho_designing_2021,
  address = {Cham},
  series = {Lecture {Notes} in {Computer} {Science}},
  title = {Designing {Cyber}-{Physical} {Production} {Systems} for {Industrial} {Set}-{Up}: {A} {Practice}-{Centred} {Approach}},
  isbn = {978-3-030-85623-6},
  shorttitle = {Designing {Cyber}-{Physical} {Production} {Systems} for {Industrial} {Set}-{Up}},
  doi = {10.1007/978-3-030-85623-6_38},
  abstract = {Industrial set-up has long been a focus of scientific research, largely because it entails substantial cost overhead for manufacturing companies. Whilst various efforts have been made to optimise this process, mainly in terms of time and other resources needed to accomplish it, to date little can be found in the HCI literature about how digital technologies can support workers who engage in it. This article sets out to addresses this gap in the literature by introducing a design case study carried out for the conception of a CPPS (Cyber-physical Production System) to support machine operators with industrial set-up. Our contribution is therefore threefold: first, we describe and discuss the results of an in-depth ethnographic study, carried out under the premises of the grounded design research paradigm, to uncover practices of machine operators to inform design. Second, we introduce a series of design implications drawn from those results. Finally, we demonstrate how those design implications have informed the participatory design activities pursued for the conception of the CPPS in question. In so doing, we advance the state of the art on the design of digital technologies to support people working with industrial set-up and open new research directions on the subject.},
  language = {en},
  booktitle = {Human-{Computer} {Interaction} – {INTERACT} 2021},
  publisher = {Springer International Publishing},
  author = {de Carvalho, Aparecido Fabiano Pinatti and Hoffmann, Sven and Abele, Darwin and Schweitzer, Marcus and Wulf, Volker},
  editor = {Ardito, Carmelo and Lanzilotti, Rosa and Malizia, Alessio and Petrie, Helen and Piccinno, Antonio and Desolda, Giuseppe and Inkpen, Kori},
  year = {2021},
  keywords = {Augmented-reality, Cyber-physical systems, Design case studies, Design implications, Industrial contexts, Practice-centred design, Sensors},
  pages = {678--701},
  }

• ---

  Unbehaun, D., Aal, K., Richert, V. & Wulf, V. (2021)CareFox: An Interactive Learning Application for Care-Students

  doi:10.18420/IHC2021_003
  [BibTeX] [Abstract] [Download PDF]

  Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.

  @article{unbehaun_david_carefox_2021,
  title = {{CareFox}: {An} {Interactive} {Learning} {Application} for {Care}-{Students}},
  issn = {2510-2591},
  shorttitle = {{CareFox}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4188},
  doi = {10.18420/IHC2021_003},
  abstract = {Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.},
  language = {en},
  urldate = {2021-09-27},
  author = {Unbehaun, David and Aal, Konstantin and Richert, Viktoria and Wulf, Volker},
  year = {2021},
  note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Marsden, N., Ahmadi, M., Wulf, V. & Holtzblatt, K. (2021)Surfacing Challenges in Scrum for Women in Tech

  IN IEEE Software, Pages: 0–0 doi:10.1109/MS.2021.3115461
  [BibTeX] [Abstract]

  Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.

  @article{marsden_surfacing_2021,
  title = {Surfacing {Challenges} in {Scrum} for {Women} in {Tech}},
  issn = {1937-4194},
  doi = {10.1109/MS.2021.3115461},
  abstract = {Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.},
  journal = {IEEE Software},
  author = {Marsden, Nicola and Ahmadi, Michael and Wulf, Volker and Holtzblatt, Karen},
  year = {2021},
  note = {Conference Name: IEEE Software},
  keywords = {gender, agile, Companies, diversity programs, equality, fairness, Gender issues, organizational change, Planning, Reflection, Scrum, Scrum (Software development), Software, Task analysis, workplace culture},
  pages = {0--0},
  }

• ---

  Aal, K., Weibert, A., Ahmadi, M., Rohde, M. & Wulf, V. (2021)Soziale Medien in politischen Konfliktsituationen mit Fokus auf den arabischen Frühling

  IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden doi:10.1007/978-3-658-32795-8_29
  [BibTeX] [Abstract] [Download PDF]

  Die Umwälzungen im Nahen Osten, der sogenannte „Arabische Frühling“, wurden vermehrt in der akademischen Welt diskutiert. In diesem Kapitel wird gezeigt, wie die Wissenschaft mit dem Thema soziale Medien in Konfliktsituationen (mit Fokus auf den Nahen Osten) umgeht.

  @incollection{aal_soziale_2021,
  address = {Wiesbaden},
  title = {Soziale {Medien} in politischen {Konfliktsituationen} mit {Fokus} auf den arabischen {Frühling}},
  isbn = {978-3-658-32795-8},
  url = {https://doi.org/10.1007/978-3-658-32795-8_29},
  abstract = {Die Umwälzungen im Nahen Osten, der sogenannte „Arabische Frühling“, wurden vermehrt in der akademischen Welt diskutiert. In diesem Kapitel wird gezeigt, wie die Wissenschaft mit dem Thema soziale Medien in Konfliktsituationen (mit Fokus auf den Nahen Osten) umgeht.},
  language = {de},
  urldate = {2021-05-25},
  booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}},
  publisher = {Springer Fachmedien},
  author = {Aal, Konstantin and Weibert, Anne and Ahmadi, Michael and Rohde, Markus and Wulf, Volker},
  editor = {Reuter, Christian},
  year = {2021},
  doi = {10.1007/978-3-658-32795-8_29},
  pages = {631--652},
  }

• ---

  Bittenbinder, S., Pinatti de Carvalho, A. F., Krapp, E., Müller, C. & Wulf, V. (2021)Planning for Inclusive Design Workshops: Fostering Collaboration between People with and without Visual Impairment

  Proceedings of 19th European Conference on Computer-Supported Cooperative Work., Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_ep27
  [BibTeX] [Abstract] [Download PDF]

  Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.

  @inproceedings{bittenbinder_planning_2021,
  title = {Planning for {Inclusive} {Design} {Workshops}: {Fostering} {Collaboration} between {People} with and without {Visual} {Impairment}},
  shorttitle = {Planning for {Inclusive} {Design} {Workshops}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4158},
  doi = {10.18420/ecscw2021_ep27},
  abstract = {Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.},
  language = {en},
  urldate = {2021-05-25},
  booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
  publisher = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Bittenbinder, Sven and Pinatti de Carvalho, Aparecido Fabiano and Krapp, Eva and Müller, Claudia and Wulf, Volker},
  year = {2021},
  note = {Accepted: 2021-05-18T10:05:02Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

• ---

  Abele, N. D., Hoffmann, S., De Carvalho, A. F. P., Schweitzer, M., Wulf, V. & Kluth, K. (2021)Knowledge and Expertise Sharing – Designing an AR-Mediated Cyber-Physical Production System for Industrial Set-Up Processes

  Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021). Cham, Publisher: Springer International Publishing, Pages: 347–354 doi:10.1007/978-3-030-74608-7_44
  [BibTeX] [Abstract]

  Cyber-Physical Production Systems (CPPS) are receiving a lot of attention in the context of the fourth industrial revolution, especially in terms of complex architectures for data exchange among intelligent machines. However, the present elaboration is rather based on the question of what support such systems can provide for the exchange and appropriation of knowledge-intensive human practices in industrial surroundings. This paper presents the method and conceptual foundations of an Augmented Reality (AR) and sensor technology based CPPS for manual set-up processes on modern production machines. In the present context, both the recording of physical movements and the representation of local knowledge are potentially relevant. The basis is formed by design implications identified in the course of an extensive ethnographic study through the implementation of which a new methodological approach to the capture and transfer of (technical) knowledge embedded in embodied actions could be realized.

  @inproceedings{abele_knowledge_2021,
  address = {Cham},
  series = {Lecture {Notes} in {Networks} and {Systems}},
  title = {Knowledge and {Expertise} {Sharing} – {Designing} an {AR}-{Mediated} {Cyber}-{Physical} {Production} {System} for {Industrial} {Set}-{Up} {Processes}},
  isbn = {978-3-030-74608-7},
  doi = {10.1007/978-3-030-74608-7_44},
  abstract = {Cyber-Physical Production Systems (CPPS) are receiving a lot of attention in the context of the fourth industrial revolution, especially in terms of complex architectures for data exchange among intelligent machines. However, the present elaboration is rather based on the question of what support such systems can provide for the exchange and appropriation of knowledge-intensive human practices in industrial surroundings. This paper presents the method and conceptual foundations of an Augmented Reality (AR) and sensor technology based CPPS for manual set-up processes on modern production machines. In the present context, both the recording of physical movements and the representation of local knowledge are potentially relevant. The basis is formed by design implications identified in the course of an extensive ethnographic study through the implementation of which a new methodological approach to the capture and transfer of (technical) knowledge embedded in embodied actions could be realized.},
  language = {en},
  booktitle = {Proceedings of the 21st {Congress} of the {International} {Ergonomics} {Association} ({IEA} 2021)},
  publisher = {Springer International Publishing},
  author = {Abele, Nils Darwin and Hoffmann, Sven and De Carvalho, Aparecido Fabiano Pinatti and Schweitzer, Marcus and Wulf, Volker and Kluth, Karsten},
  editor = {Black, Nancy L. and Neumann, W. Patrick and Noy, Ian},
  year = {2021},
  keywords = {Human-computer interaction, Design case study, Augmented reality, Cyber-physical production systems, Industrial set-up, Knowledge and expertise sharing},
  pages = {347--354},
  }

• ---

  Bittenbinder, S., de Carvalho, A. F. P., Müller, C. & Wulf, V. (2021)‘Caring for Inclusivity – Accessibility as a Determinant Factor for Benefiting from Social Services both in Analogue and Digital Spaces’

  IN SIEGEN:SOZIAL, (1-2/2021), Pages: 70–81
  [BibTeX] [Download PDF]

  @article{bittenbinder_caring_2021,
  title = {‘{Caring} for {Inclusivity} - {Accessibility} as a {Determinant} {Factor} for {Benefiting} from {Social} {Services} both in {Analogue} and {Digital} {Spaces}’},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2022/01/siso_1-2_2021_web-Caring-for-Inclusivity-Bittenbinder-et-al..pdf},
  journal = {SIEGEN:SOZIAL, (1-2/2021)},
  author = {Bittenbinder, Sven and Carvalho, Aparecido Fabiano Pinatti de and Müller, Claudia and Wulf, Volker},
  year = {2021},
  keywords = {italg},
  pages = {70--81},
  }

2020

• ---

  Hassenzahl, M., Borchers, J., Boll, S., der Pütten, A. R. & Wulf, V. (2020)Otherware: how to best interact with autonomous systems

  IN Interactions, Vol. 28, Pages: 54–57 doi:10.1145/3436942
  [BibTeX] [Download PDF]

  @article{hassenzahl_otherware_2020,
  title = {Otherware: how to best interact with autonomous systems},
  volume = {28},
  issn = {1072-5520},
  shorttitle = {Otherware},
  url = {https://doi.org/10.1145/3436942},
  doi = {10.1145/3436942},
  number = {1},
  urldate = {2021-04-16},
  journal = {Interactions},
  author = {Hassenzahl, Marc and Borchers, Jan and Boll, Susanne and Pütten, Astrid Rosenthal-von der and Wulf, Volker},
  month = dec,
  year = {2020},
  pages = {54--57},
  }

• ---

  Meurer, J., Pakusch, C., Stevens, G., Randall, D. & Wulf, V. (2020)A Wizard of Oz Study on Passengers’ Experiences of a Robo-Taxi Service in Real-Life Settings

  Proceedings of the 2020 ACM Designing Interactive Systems Conference. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1365–1377 doi:10.1145/3357236.3395465
  [BibTeX] [Abstract] [Download PDF]

  Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week’s end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.

  @inproceedings{meurer_wizard_2020,
  address = {New York, NY, USA},
  series = {{DIS} '20},
  title = {A {Wizard} of {Oz} {Study} on {Passengers}' {Experiences} of a {Robo}-{Taxi} {Service} in {Real}-{Life} {Settings}},
  isbn = {978-1-4503-6974-9},
  url = {https://doi.org/10.1145/3357236.3395465},
  doi = {10.1145/3357236.3395465},
  abstract = {Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week's end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.},
  urldate = {2021-04-15},
  booktitle = {Proceedings of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}},
  publisher = {Association for Computing Machinery},
  author = {Meurer, Johanna and Pakusch, Christina and Stevens, Gunnar and Randall, Dave and Wulf, Volker},
  month = jul,
  year = {2020},
  keywords = {passengers, robo-taxi, service design, shared autonomous vehicles, wizard of oz},
  pages = {1365--1377},
  }

• ---

  Rüller, S., Aal, K., Mouratidis, M. & Wulf, V. (2020)Messy Fieldwork: A Natural Necessity or a Result of Western Origins and Perspectives?

  Companion Publication of the 2020 ACM Designing Interactive Systems Conference. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 185–190 doi:10.1145/3393914.3395864
  [BibTeX] [Abstract] [Download PDF]

  With this Provocation, we aim at starting a dialogue between researchers who struggle with applying qualitative and ethnographic methods and following approaches in non-Western settings. Going by the book might not be an option when conducting research in politically charged or un-stable regions. Local politics, social pressure and even people’s personal safety are aspects that require consideration. Based on our experience from conducting fieldwork in Morocco, Palestine and Botswana, we reflect upon the difficulties we came across. We argue that, messiness, to some extent comes naturally with immersive fieldwork. On the other hand, in order to find ‘clean’ ways of conducting ethnographic fieldwork in non-Western contexts, novel forms of (applying) methods are needed. By providing questions regarding three different aspects (applying methods on the Ground, Ethics, and Participation) we encourage researchers to reflect upon their own experiences.

  @inproceedings{ruller_messy_2020,
  address = {New York, NY, USA},
  series = {{DIS}' 20 {Companion}},
  title = {Messy {Fieldwork}: {A} {Natural} {Necessity} or a {Result} of {Western} {Origins} and {Perspectives}?},
  isbn = {978-1-4503-7987-8},
  shorttitle = {Messy {Fieldwork}},
  url = {https://doi.org/10.1145/3393914.3395864},
  doi = {10.1145/3393914.3395864},
  abstract = {With this Provocation, we aim at starting a dialogue between researchers who struggle with applying qualitative and ethnographic methods and following approaches in non-Western settings. Going by the book might not be an option when conducting research in politically charged or un-stable regions. Local politics, social pressure and even people's personal safety are aspects that require consideration. Based on our experience from conducting fieldwork in Morocco, Palestine and Botswana, we reflect upon the difficulties we came across. We argue that, messiness, to some extent comes naturally with immersive fieldwork. On the other hand, in order to find 'clean' ways of conducting ethnographic fieldwork in non-Western contexts, novel forms of (applying) methods are needed. By providing questions regarding three different aspects (applying methods on the Ground, Ethics, and Participation) we encourage researchers to reflect upon their own experiences.},
  urldate = {2021-04-15},
  booktitle = {Companion {Publication} of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}},
  publisher = {Association for Computing Machinery},
  author = {Rüller, Sarah and Aal, Konstantin and Mouratidis, Marios and Wulf, Volker},
  month = jul,
  year = {2020},
  keywords = {participation, ethnography, ethics, fieldwork, global south, methods, non-western, western},
  pages = {185--190},
  }

• ---

  Landwehr, M. & Wulf, V. (2020)Toward Emancipatory Currencies: A Critique of Facebook’s Libra Cryptocurrency and Ideas for Alternatives

  Proceedings of the 7th International Conference on ICT for Sustainability. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 236–246 doi:10.1145/3401335.3401365
  [BibTeX] [Abstract] [Download PDF]

  Money underpins everyone’s daily life. Possible solutions for the global problems fail if there is not enough money. Yet changes to our monetary system are rarely included in the discussion. Against this backdrop, cryptocurrencies create important new precedents regarding how money can be created. Libra is a recent cryptocurrency project launched by one of the dominant social media companies, which has been the subject of intense international discussion. Because the details of Libra are not yet fully specified, we present different scenarios of how a successful Libra currency might play out and some of the problems that might follow. These scenarios include the monetization of the payment infrastructure, (ab)use of sanctioning power, a reduction of the reserve ratio, and an abandonment of reconvertability. These problems suggest a number regulatory strategies in response. Finally, we describe values and design requirements that might help guide future cryptocurrency innovation and provide ways of evaluating their success or failure.

  @inproceedings{landwehr_toward_2020,
  address = {New York, NY, USA},
  series = {{ICT4S2020}},
  title = {Toward {Emancipatory} {Currencies}: {A} {Critique} of {Facebook}'s {Libra} {Cryptocurrency} and {Ideas} for {Alternatives}},
  isbn = {978-1-4503-7595-5},
  shorttitle = {Toward {Emancipatory} {Currencies}},
  url = {https://doi.org/10.1145/3401335.3401365},
  doi = {10.1145/3401335.3401365},
  abstract = {Money underpins everyone's daily life. Possible solutions for the global problems fail if there is not enough money. Yet changes to our monetary system are rarely included in the discussion. Against this backdrop, cryptocurrencies create important new precedents regarding how money can be created. Libra is a recent cryptocurrency project launched by one of the dominant social media companies, which has been the subject of intense international discussion. Because the details of Libra are not yet fully specified, we present different scenarios of how a successful Libra currency might play out and some of the problems that might follow. These scenarios include the monetization of the payment infrastructure, (ab)use of sanctioning power, a reduction of the reserve ratio, and an abandonment of reconvertability. These problems suggest a number regulatory strategies in response. Finally, we describe values and design requirements that might help guide future cryptocurrency innovation and provide ways of evaluating their success or failure.},
  urldate = {2021-04-15},
  booktitle = {Proceedings of the 7th {International} {Conference} on {ICT} for {Sustainability}},
  publisher = {Association for Computing Machinery},
  author = {Landwehr, Marvin and Wulf, Volker},
  month = jun,
  year = {2020},
  keywords = {cryptocurrencies, economics, Facebook, Libra, monetary diversity},
  pages = {236--246},
  }

• ---

  Unbehaun, D., Taugerbeck, S., Aal, K., Vaziri, D. D., Lehmann, J., Tolmie, P., Wieching, R. & Wulf, V. (2020)Notes of memories: Fostering social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers

  IN Human–Computer Interaction, Pages: 1–34 doi:10.1080/07370024.2020.1746910
  [BibTeX] [Abstract] [Download PDF]

  This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.

  @article{unbehaun_notes_2020,
  title = {Notes of memories: {Fostering} social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers},
  volume = {0},
  issn = {0737-0024},
  shorttitle = {Notes of memories},
  url = {https://doi.org/10.1080/07370024.2020.1746910},
  doi = {10.1080/07370024.2020.1746910},
  abstract = {This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.},
  number = {0},
  urldate = {2021-04-16},
  journal = {Human–Computer Interaction},
  author = {Unbehaun, David and Taugerbeck, Sebastian and Aal, Konstantin and Vaziri, Daryoush Daniel and Lehmann, Jasmin and Tolmie, Peter and Wieching, Rainer and Wulf, Volker},
  month = jun,
  year = {2020},
  note = {Publisher: Taylor \& Francis
  \_eprint: https://doi.org/10.1080/07370024.2020.1746910},
  keywords = {exergame, participatory design, videogame, ICT, activity, care, Dementia, memories, music, reminiscence, social interaction, a-paper},
  pages = {1--34},
  }

• ---

  Borning, A., Friedman, B., Kaye, J., Lampe, C. & Wulf, V. (2020)SurveillanceCapitalism@CHI: Civil Conversation around a Difficult Topic

  Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–6 doi:10.1145/3334480.3381068
  [BibTeX] [Abstract] [Download PDF]

  A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.

  @inproceedings{borning_surveillancecapitalismchi_2020,
  address = {New York, NY, USA},
  series = {{CHI} {EA} '20},
  title = {{SurveillanceCapitalism}@{CHI}: {Civil} {Conversation} around a {Difficult} {Topic}},
  isbn = {978-1-4503-6819-3},
  shorttitle = {{SurveillanceCapitalism}@{CHI}},
  url = {https://doi.org/10.1145/3334480.3381068},
  doi = {10.1145/3334480.3381068},
  abstract = {A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.},
  urldate = {2021-04-15},
  booktitle = {Extended {Abstracts} of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Borning, Alan and Friedman, Batya and Kaye, Jofish and Lampe, Cliff and Wulf, Volker},
  month = apr,
  year = {2020},
  keywords = {advertising, digital infrastructure, it business models, responsible innovation, surveillance capitalism, a-paper},
  pages = {1--6},
  }

• ---

  Carros, F., Meurer, J., Löffler, D., Unbehaun, D., Matthies, S., Koch, I., Wieching, R., Randall, D., Hassenzahl, M. & Wulf, V. (2020)Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home

  Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3313831.3376402
  [BibTeX] [Abstract] [Download PDF]

  Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.

  @inproceedings{carros_exploring_2020,
  address = {New York, NY, USA},
  series = {{CHI} '20},
  title = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}: {Results} from a {Ten}-{Week} {Case} {Study} in a {Care} {Home}},
  isbn = {978-1-4503-6708-0},
  shorttitle = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}},
  url = {https://doi.org/10.1145/3313831.3376402},
  doi = {10.1145/3313831.3376402},
  abstract = {Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.},
  urldate = {2021-04-15},
  booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Carros, Felix and Meurer, Johanna and Löffler, Diana and Unbehaun, David and Matthies, Sarah and Koch, Inga and Wieching, Rainer and Randall, Dave and Hassenzahl, Marc and Wulf, Volker},
  month = apr,
  year = {2020},
  keywords = {ethics, user studies, elderly care, social robots, a-paper},
  pages = {1--12},
  }

• ---

  Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)Feminist Living Labs as Research Infrastructures for HCI: The Case of a Video Game Company

  Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376716
  [BibTeX] [Abstract] [Download PDF]

  The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women’s experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.

  @inproceedings{ahmadi_feminist_2020,
  address = {New York, NY, USA},
  series = {{CHI} '20},
  title = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}: {The} {Case} of a {Video} {Game} {Company}},
  isbn = {978-1-4503-6708-0},
  shorttitle = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}},
  url = {https://doi.org/10.1145/3313831.3376716},
  doi = {10.1145/3313831.3376716},
  abstract = {The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women's experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.},
  urldate = {2021-04-15},
  booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
  month = apr,
  year = {2020},
  keywords = {methodology, living lab, ethnography, gender, feminist HCI, feminist research, participatory action research, a-paper},
  pages = {1--15},
  }

• ---

  Unbehaun, D., Aal, K., Vaziri, D. D., Tolmie, P. D., Wieching, R., Randall, D. & Wulf, V. (2020)Social Technology Appropriation in Dementia: Investigating the Role of Caregivers in Engaging People with Dementia with a Videogame-based Training System

  Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376648
  [BibTeX] [Abstract] [Download PDF]

  There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.

  @inproceedings{unbehaun_social_2020,
  address = {New York, NY, USA},
  series = {{CHI} '20},
  title = {Social {Technology} {Appropriation} in {Dementia}: {Investigating} the {Role} of {Caregivers} in {Engaging} {People} with {Dementia} with a {Videogame}-based {Training} {System}},
  isbn = {978-1-4503-6708-0},
  shorttitle = {Social {Technology} {Appropriation} in {Dementia}},
  url = {https://doi.org/10.1145/3313831.3376648},
  doi = {10.1145/3313831.3376648},
  abstract = {There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.},
  urldate = {2021-04-15},
  booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Tolmie, Peter David and Wieching, Rainer and Randall, David and Wulf, Volker},
  month = apr,
  year = {2020},
  keywords = {appropriation, dementia, exergame, caregiver, ICT, care, a-paper},
  pages = {1--15},
  }

• ---

  Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)“We want to push the industry via communication”… Designing Communication Measures to Foster Gender Diversity in a Video Game Company

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 16:1–16:26 doi:10.1145/3375196
  [BibTeX] [Abstract] [Download PDF]

  Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.

  @article{ahmadi_we_2020,
  title = {"{We} want to push the industry via communication"... {Designing} {Communication} {Measures} to {Foster} {Gender} {Diversity} in a {Video} {Game} {Company}},
  volume = {4},
  url = {https://doi.org/10.1145/3375196},
  doi = {10.1145/3375196},
  abstract = {Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.},
  number = {GROUP},
  urldate = {2021-04-15},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
  month = jan,
  year = {2020},
  keywords = {qualitative research, living lab, employer branding, external communication, gender, video game industry, talent acquisition},
  pages = {16:1--16:26},
  }

• ---

  Castelli, N., Taugerbeck, S., Stein, M., Jakobi, T., Stevens, G. & Wulf, V. (2020)Eco-InfoVis at Work: Role-based Eco-Visualizations for the Industrial Context

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 02:1–02:27 doi:10.1145/3375182
  [BibTeX] [Abstract] [Download PDF]

  Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.

  @article{castelli_eco-infovis_2020,
  title = {Eco-{InfoVis} at {Work}: {Role}-based {Eco}-{Visualizations} for the {Industrial} {Context}},
  volume = {4},
  shorttitle = {Eco-{InfoVis} at {Work}},
  url = {https://doi.org/10.1145/3375182},
  doi = {10.1145/3375182},
  abstract = {Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.},
  number = {GROUP},
  urldate = {2021-04-15},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Castelli, Nico and Taugerbeck, Sebastian and Stein, Martin and Jakobi, Timo and Stevens, Gunnar and Wulf, Volker},
  month = jan,
  year = {2020},
  keywords = {eco-feedback, data visualization, iiot, iot, sid, a-paper},
  pages = {02:1--02:27},
  }

• ---

  Pinatti de Carvalho, A. F., Bittenbinder, S., Müller, C., David, N., Hansen, B. & Wulf, V. (2020)Fostering Accessibility at the Workplace through Community-based Participatory Research

  IN European Society for Socially Embedded Technologies (EUSSET), Vol. 4, no. 2, Pages: 13 doi:10.18420/ecscw2020_ws07
  [BibTeX] [Abstract] [Download PDF]

  This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.

  @article{pinatti_de_carvalho_fostering_2020,
  series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
  title = {Fostering {Accessibility} at the {Workplace} through {Community}-based {Participatory} {Research}},
  volume = {4, no. 2},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/4065},
  doi = {10.18420/ecscw2020_ws07},
  abstract = {This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.},
  language = {en},
  urldate = {2021-04-16},
  journal = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Pinatti de Carvalho, Aparecido Fabiano and Bittenbinder, Sven and Müller, Claudia and David, Nadia and Hansen, Bente and Wulf, Volker},
  year = {2020},
  note = {Accepted: 2020-06-15T07:28:13Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  pages = {13},
  }

• ---

  Weibert, A., Aal, K., Krüger, M., Ahmadi, M., Stevens, G. & Wulf, V. (2020)COMPUTATIONAL MAKING WITH, Designing Constructionist Futures: The Art, Theory, and Practice of Learning Designs

  IN Designing Constructionist Futures: The Art, Theory, and Practice of Learning Designs
  [BibTeX]

  @incollection{weibert_computational_2020,
  title = {{COMPUTATIONAL} {MAKING} {WITH}, {Designing} {Constructionist} {Futures}: {The} {Art}, {Theory}, and {Practice} of {Learning} {Designs}},
  isbn = {978-0-262-53984-5},
  language = {en},
  booktitle = {Designing {Constructionist} {Futures}: {The} {Art}, {Theory}, and {Practice} of {Learning} {Designs}},
  publisher = {MIT Press},
  author = {Weibert, Anne and Aal, Konstantin and Krüger, Maximilian and Ahmadi, Michael and Stevens, Gunnar and Wulf, Volker},
  year = {2020},
  note = {Google-Books-ID: ehUAEAAAQBAJ},
  pages = {185--191},
  }

• ---

  Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2020)Living Labs als feministische Forschungsinfrastrukturen: Lessons Learned eines dreijährigen Gender-Projekts

  Mensch und Computer 2020-Workshopband., Pages: 3
  [BibTeX] [Abstract]

  In diesem Positionspapier berichten wir von unseren Erfahrungen eines feministischen Living-Lab-Projekts.

  @inproceedings{ahmadi_living_2020,
  title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Lessons} {Learned} eines dreijährigen {Gender}-{Projekts}},
  abstract = {In diesem Positionspapier berichten wir von unseren Erfahrungen eines feministischen Living-Lab-Projekts.},
  language = {de},
  booktitle = {Mensch und {Computer} 2020-{Workshopband}},
  author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola},
  year = {2020},
  pages = {3},
  }

• ---

  Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R. & Wulf, V. (2020)Insights from an Exergame-Based Training System for People with Dementia and Their Caregivers

  IN Brankaert, R. & Kenning, G. (Eds.), HCI and Design in the Context of Dementia Cham doi:10.1007/978-3-030-32835-1_18
  [BibTeX] [Abstract] [Download PDF]

  As a result of aging societies, the prevalence of dementia, and accordingly the need for care is increasing. The use of information and communication (ICT)-based technologies may facilitate and promote a self-sustaining lifestyle for people with dementia and their caregivers. In this article, the authors provide results from a design study of an ICT-based system to support activity and mobility for people with dementia and their care-network. The authors investigated practices, attitudes and the social contexts of 26 people with dementia and their caregivers and designed an ICT-based prototype system that was evaluated afterwards in a four-month evaluation study. Here, the goal was to assess usability, user experience and acceptance and to analyze the effects of system usage on physical, cognitive and socio-emotional conditions of people with dementia and their caregivers. Our results indicate that the system supports people with dementia and their related caregivers partly during their social and daily activities and improves their quality of life. Furthermore, results suggest that motivation, collaboration and cooperation among the parties involved were increased by using the system. Integration and social embeddedness of ICT-based systems into the daily lives of people is the key for long-term and sustainable use. However, the involvement of caregivers and stakeholders seems to be an additional facilitating factor for daily life integration and may promote long-term use.

  @incollection{unbehaun_insights_2020,
  address = {Cham},
  series = {Human–{Computer} {Interaction} {Series}},
  title = {Insights from an {Exergame}-{Based} {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}},
  isbn = {978-3-030-32835-1},
  url = {https://doi.org/10.1007/978-3-030-32835-1_18},
  abstract = {As a result of aging societies, the prevalence of dementia, and accordingly the need for care is increasing. The use of information and communication (ICT)-based technologies may facilitate and promote a self-sustaining lifestyle for people with dementia and their caregivers. In this article, the authors provide results from a design study of an ICT-based system to support activity and mobility for people with dementia and their care-network. The authors investigated practices, attitudes and the social contexts of 26 people with dementia and their caregivers and designed an ICT-based prototype system that was evaluated afterwards in a four-month evaluation study. Here, the goal was to assess usability, user experience and acceptance and to analyze the effects of system usage on physical, cognitive and socio-emotional conditions of people with dementia and their caregivers. Our results indicate that the system supports people with dementia and their related caregivers partly during their social and daily activities and improves their quality of life. Furthermore, results suggest that motivation, collaboration and cooperation among the parties involved were increased by using the system. Integration and social embeddedness of ICT-based systems into the daily lives of people is the key for long-term and sustainable use. However, the involvement of caregivers and stakeholders seems to be an additional facilitating factor for daily life integration and may promote long-term use.},
  language = {en},
  urldate = {2021-04-16},
  booktitle = {{HCI} and {Design} in the {Context} of {Dementia}},
  publisher = {Springer International Publishing},
  author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Wulf, Volker},
  editor = {Brankaert, Rens and Kenning, Gail},
  year = {2020},
  doi = {10.1007/978-3-030-32835-1_18},
  pages = {289--301},
  }

• ---

  Li, Q., Tolmie, P., Weibert, A., Schorch, M., Müller, C. & Wulf, V. (2020)E-Portfolio: value tensions encountered in documenting design case studies

  IN Ethics and Information Technology, Pages: 5
  [BibTeX] [Abstract]

  We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.

  @article{li_e-portfolio_2020,
  title = {E-{Portfolio}: value tensions encountered in documenting design case studies},
  abstract = {We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.},
  language = {en},
  journal = {Ethics and Information Technology},
  author = {Li, Qinyu and Tolmie, Peter and Weibert, Anne and Schorch, Marén and Müller, Claudia and Wulf, Volker},
  year = {2020},
  keywords = {italg},
  pages = {5},
  }

• ---

  Engelbutzeder, P., Cerna, K., Randall, D., Lawo, D., Müller, C., Stevens, G. & Wulf, V. (2020)Investigating the use of digital artifacts in a community project of sustainable food practices: ‘My chili blossoms’

  Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–4 doi:10.1145/3419249.3420089
  [BibTeX] [Abstract] [Download PDF]

  Research on food practices has become more common among scholars of HCI in recent years. Human-Food-Interaction (HFI) looks into the interplay of humans, food and technology. HFI, even so, has paid relatively little attention to the more collective elements of food practice, including social bonding [1]. The modest project we describe below aimed to say something about the use of digital artifacts to support community engagement for sustainable food practices. We participated, as action researchers (see [2]) in a grassroots movement that instigated a project around learning about food growing, using digital means to bring interested people together during times of physical distancing: In the project Vegetables seek a home, people from various backgrounds ‘adopted’ a chili-plant, they are invited to share what they like in a Telegram-Group, and to get learning-modules via a mailing-list. Through an analysis of the communal effort to actualize the project (video-calls, Telegram, wechange.de) and the content of the Telegram-Group for the chili-plant adopting parents and experts, we suggest some design implications for grassroots communities and sustainable food practice. In future research we intend an iterative design to support the community and its project, utilizing Holmgren’s 12 principles of permaculture design.

  @inproceedings{engelbutzeder_investigating_2020,
  address = {New York, NY, USA},
  series = {{NordiCHI} '20},
  title = {Investigating the use of digital artifacts in a community project of sustainable food practices: '{My} chili blossoms'},
  isbn = {978-1-4503-7579-5},
  shorttitle = {Investigating the use of digital artifacts in a community project of sustainable food practices},
  url = {https://doi.org/10.1145/3419249.3420089},
  doi = {10.1145/3419249.3420089},
  abstract = {Research on food practices has become more common among scholars of HCI in recent years. Human-Food-Interaction (HFI) looks into the interplay of humans, food and technology. HFI, even so, has paid relatively little attention to the more collective elements of food practice, including social bonding [1]. The modest project we describe below aimed to say something about the use of digital artifacts to support community engagement for sustainable food practices. We participated, as action researchers (see [2]) in a grassroots movement that instigated a project around learning about food growing, using digital means to bring interested people together during times of physical distancing: In the project Vegetables seek a home, people from various backgrounds ‘adopted’ a chili-plant, they are invited to share what they like in a Telegram-Group, and to get learning-modules via a mailing-list. Through an analysis of the communal effort to actualize the project (video-calls, Telegram, wechange.de) and the content of the Telegram-Group for the chili-plant adopting parents and experts, we suggest some design implications for grassroots communities and sustainable food practice. In future research we intend an iterative design to support the community and its project, utilizing Holmgren's 12 principles of permaculture design.},
  urldate = {2021-04-15},
  booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}},
  publisher = {Association for Computing Machinery},
  author = {Engelbutzeder, Philip and Cerna, Katerina and Randall, Dave and Lawo, Dennis and M\üller, Claudia and Stevens, Gunnar and Wulf, Volker},
  month = oct,
  year = {2020},
  keywords = {Community, Learning, Sustainability, italg, Food, Grassroots, HFI, Sustainable HCI},
  pages = {1--4},
  }

• ---

  Ertl, T., Aal, K., Diraoui, H., Tolmie, P. & Wulf, V. (2020)Psychosocial ICT: The Potential, Challenges and Benefits of Self-help Tools for Refugees with Negative Mental Stress

  doi:10.18420/ecscw2020_ep11
  [BibTeX] [Abstract] [Download PDF]

  Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.

  @article{ertl_psychosocial_2020,
  title = {Psychosocial {ICT}: {The} {Potential}, {Challenges} and {Benefits} of {Self}-help {Tools} for {Refugees} with {Negative} {Mental} {Stress}},
  issn = {2510-2591},
  shorttitle = {Psychosocial {ICT}},
  url = {https://dl.eusset.eu/handle/20.500.12015/3404},
  doi = {10.18420/ecscw2020_ep11},
  abstract = {Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.},
  language = {en},
  urldate = {2021-04-15},
  author = {Ertl, Tanja and Aal, Konstantin and Diraoui, Hoda and Tolmie, Peter and Wulf, Volker},
  year = {2020},
  note = {Accepted: 2020-06-05T23:52:33Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

• ---

  Rueller, S., Aal, K., Mouratidis, M., Randall, D., Wulf, V., Boulus-Rødje, N. & Semaan, B. (2020)(Coping with) Messiness in Ethnography – Methods, Ethics and Participation in ethnographic Field Work in the non-Western World

  CHI EA ’21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, United States, Publisher: Association for Computing Machinery, Pages: 1–5 doi:10.1145/3411763.3441328
  [BibTeX] [Abstract] [Download PDF]

  There are several frameworks and approaches, addressing how to conduct ethnographic and qualitative field work in various settings. However, going by the book might not be an option when conducting research in politically charged, unstable or simply non-western regions. Politics, social pressure and even someone’s personal safety might be necessary to consider. Another important area to consider are research ethics. Privacy policies might do their work with regard to existing laws which differ from each country and should ensure no harm for all involved parties, but how can this be guaranteed and does it also cover all aspects of ethics? Including stakeholders as a basis for user-centered work and design is common. But what does participation mean in such contexts? The questions are: What is important to consider when conducting ethnographic field work in such settings? How can we foster different degrees of genuine participation? How can we ensure, that the work we do is ethically correct without endangering the research outcome? In this workshop, we invite researchers and practitioners to rethink existing methods and approaches and start working on guidelines, that better serves the needs of such specific and to some extent critical circumstances.

  @inproceedings{rueller_coping_2020,
  address = {New York, NY, United States},
  title = {({Coping} with) {Messiness} in {Ethnography} – {Methods}, {Ethics} and {Participation} in ethnographic {Field} {Work} in the non-{Western} {World}},
  url = {https://dl.acm.org/doi/pdf/10.1145/3411763.3441328},
  doi = {10.1145/3411763.3441328},
  abstract = {There are several frameworks and approaches, addressing how to conduct ethnographic and qualitative field work in various settings. However, going by the book might not be an option when conducting research in politically charged, unstable or simply non-western regions. Politics, social pressure and even someone’s personal safety might be necessary to consider. Another important area to consider are research ethics. Privacy policies might do their work with regard to existing laws which differ from each country and should ensure no harm for all involved parties, but how can this be guaranteed and does
  it also cover all aspects of ethics? Including stakeholders as a basis for user-centered work and design is common. But what does participation mean in such contexts? The questions are: What is important to consider when conducting ethnographic field work in such settings? How can we foster different degrees of genuine participation? How can we ensure, that the work we do is ethically correct without endangering the research outcome? In this workshop, we invite researchers and practitioners to rethink existing methods and approaches and start working on guidelines, that better serves the needs of such specific and to some extent critical circumstances.},
  language = {en},
  urldate = {2021-04-19},
  booktitle = {{CHI} {EA} '21: {Extended} {Abstracts} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Rueller, Sarah and Aal, Konstantin and Mouratidis, Marios and Randall, Dave and Wulf, Volker and Boulus-Rødje, Nina and Semaan, Bryan},
  year = {2020},
  note = {Accepted: 2020-06-15T07:28:12Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  pages = {1--5},
  }

2019

• ---

  Ertl, T., Taugerbeck, S., Esau, M., Aal, K., Tolmie, P. & Wulf, V. (2019)The Social Mile – How (Psychosocial) ICT can Help to Promote Resocialization and to Overcome Prison

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 248:1–248:31 doi:10.1145/3370270
  [BibTeX] [Abstract] [Download PDF]

  There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.

  @article{ertl_social_2019,
  title = {The {Social} {Mile} - {How} ({Psychosocial}) {ICT} can {Help} to {Promote} {Resocialization} and to {Overcome} {Prison}},
  volume = {3},
  url = {https://doi.org/10.1145/3370270},
  doi = {10.1145/3370270},
  abstract = {There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.},
  number = {GROUP},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Ertl, Tanja and Taugerbeck, Sebastian and Esau, Margarita and Aal, Konstantin and Tolmie, Peter and Wulf, Volker},
  month = dec,
  year = {2019},
  keywords = {cscw, qualitative research, italg, ai-infused, digital participation, prison, prisoners, psychosocial ict, smart mirror, social participation, voice-based technology},
  pages = {248:1--248:31},
  }

• ---

  Taugerbeck, S., Ahmadi, M., Schorch, M., Unbehaun, D., Aal, K. & Wulf, V. (2019)Digital Participation in Prison – A Public Discourse Analysis of the Use of ICT by Inmates

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 233:1–233:26 doi:10.1145/3361114
  [BibTeX] [Abstract] [Download PDF]

  Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.

  @article{taugerbeck_digital_2019,
  title = {Digital {Participation} in {Prison} - {A} {Public} {Discourse} {Analysis} of the {Use} of {ICT} by {Inmates}},
  volume = {3},
  url = {https://doi.org/10.1145/3361114},
  doi = {10.1145/3361114},
  abstract = {Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.},
  number = {GROUP},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Taugerbeck, Sebastian and Ahmadi, Michael and Schorch, Marén and Unbehaun, David and Aal, Konstantin and Wulf, Volker},
  month = dec,
  year = {2019},
  keywords = {digital participation, prisoners, critical hci, discourse analysis, hci for development, qualitative methods},
  pages = {233:1--233:26},
  }

• ---

  Weibert, A., Krüger, M., Aal, K., Salehee, S. S., Khatib, R., Randall, D. & Wulf, V. (2019)Finding Language Classes: Designing a Digital Language Wizard with Refugees and Migrants

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 116:1–116:23 doi:10.1145/3359218
  [BibTeX] [Abstract] [Download PDF]

  For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.

  @article{weibert_finding_2019,
  title = {Finding {Language} {Classes}: {Designing} a {Digital} {Language} {Wizard} with {Refugees} and {Migrants}},
  volume = {3},
  shorttitle = {Finding {Language} {Classes}},
  url = {https://doi.org/10.1145/3359218},
  doi = {10.1145/3359218},
  abstract = {For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.},
  number = {CSCW},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Weibert, Anne and Krüger, Max and Aal, Konstantin and Salehee, Setareh Sadat and Khatib, Renad and Randall, Dave and Wulf, Volker},
  month = nov,
  year = {2019},
  keywords = {participatory design, language learning, migrants, refugees},
  pages = {116:1--116:23},
  }

• ---

  Hoffmann, S., de Carvalho, A. F. P., Abele, D., Schweitzer, M., Tolmie, P. & Wulf, V. (2019)Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design

  IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 469–509 doi:10.1007/s10606-019-09355-y
  [BibTeX] [Abstract] [Download PDF]

  Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.

  @article{hoffmann_cyber-physical_2019,
  title = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}: {Towards} a {Model} {Enabling} {Design}},
  volume = {28},
  issn = {1573-7551},
  shorttitle = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}},
  url = {https://doi.org/10.1007/s10606-019-09355-y},
  doi = {10.1007/s10606-019-09355-y},
  abstract = {Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.},
  language = {en},
  number = {3},
  urldate = {2021-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Hoffmann, Sven and de Carvalho, Aparecido Fabiano Pinatti and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Wulf, Volker},
  month = jun,
  year = {2019},
  pages = {469--509},
  }

• ---

  de Castro Leal, D., Krüger, M., Misaki, K., Randall, D. & Wulf, V. (2019)Guerilla Warfare and the Use of New (and Some Old) Technology: Lessons from FARC’s Armed Struggle in Colombia

  Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3290605.3300810
  [BibTeX] [Abstract] [Download PDF]

  Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one’s practices to other’s appropriation of technology in conflict.

  @inproceedings{de_castro_leal_guerilla_2019,
  address = {New York, NY, USA},
  series = {{CHI} '19},
  title = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}: {Lessons} from {FARC}'s {Armed} {Struggle} in {Colombia}},
  isbn = {978-1-4503-5970-2},
  shorttitle = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}},
  url = {https://doi.org/10.1145/3290605.3300810},
  doi = {10.1145/3290605.3300810},
  abstract = {Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one's practices to other's appropriation of technology in conflict.},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {de Castro Leal, Débora and Krüger, Max and Misaki, Kaoru and Randall, David and Wulf, Volker},
  month = may,
  year = {2019},
  keywords = {appropriation, infrastructure, political conflict, war, a-paper},
  pages = {1--12},
  }

• ---

  Wulf, V., Misaki, K., Randall, D. & Rohde, M. (2019)Travelling by Taxi Brousse in Madagascar: An Investigation into Practices of Overland Transportation

  IN Media in Action, Pages: 57–97
  [BibTeX] [Download PDF]

  @article{wulf_travelling_2019,
  title = {Travelling by {Taxi} {Brousse} in {Madagascar}: {An} {Investigation} into {Practices} of {Overland} {Transportation}},
  copyright = {Copyright (c)},
  shorttitle = {Travelling by {Taxi} {Brousse} in {Madagascar}},
  url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/34},
  language = {en},
  number = {1},
  urldate = {2021-04-16},
  journal = {Media in Action},
  author = {Wulf, Volker and Misaki, Kaoru and Randall, Dave and Rohde, Markus},
  month = may,
  year = {2019},
  note = {Number: 1},
  pages = {57--97},
  }

• ---

  Aal, K., Schorch, M., Elkilani, E. B. H. & Wulf, V. (2019)Facebook and the Mass Media in Tunisia

  IN Media in Action, Pages: 135–168
  [BibTeX] [Download PDF]

  @article{aal_facebook_2019,
  title = {Facebook and the {Mass} {Media} in {Tunisia}},
  copyright = {Copyright (c)},
  url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/36},
  language = {en},
  number = {1},
  urldate = {2021-04-16},
  journal = {Media in Action},
  author = {Aal, Konstantin and Schorch, Marén and Elkilani, Esma Ben Hadj and Wulf, Volker},
  month = may,
  year = {2019},
  note = {Number: 1},
  pages = {135--168},
  }

• ---

  Meurer, J. & Wulf, V. (2019)GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities

  IN Wirtschaftsinformatik 2019 Proceedings
  [BibTeX] [Download PDF]

  @article{meurer_ganesha_2019,
  title = {{GaNEsHA}: {Opportunities} for {Sustainable} {Transportation} in {Smart} {Cities}},
  shorttitle = {{GaNEsHA}},
  url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/4},
  journal = {Wirtschaftsinformatik 2019 Proceedings},
  author = {Meurer, Johanna and Wulf, Volker},
  month = feb,
  year = {2019},
  keywords = {ganesha},
  }

• ---

  Aal, K., Krüger, M., Rohde, M., Tadic, B. & Wulf, V. (2019)Social Media and ICT Usage in Conflicts Areas

  IN Reuter, C. (Ed.), Information Technology for Peace and Security: IT Applications and Infrastructures in Conflicts, Crises, War, and Peace Wiesbaden doi:10.1007/978-3-658-25652-4_18
  [BibTeX] [Abstract] [Download PDF]

  Social media as well as information and communication technology (ICT) play a major role in different conflicts all over the world. They have been crucial tools in the beginning of the so-called `Arab Spring’ in Tunisia, the ongoing war in Syria, the struggle of Palestinian activists but also the Ukraine-Russia conflict. In this work, we provide the readers with an overview of current state of affairs regarding the use of ICTs in general and social media in particular in conflicts. Afterwards, we discuss how and what kind of tools and methods different actors use in their struggle. We especially focus on how actors appropriate the available tools to suit the specific conditions they find themselves in, such as risks of online surveillance, danger of prosecution of themselves or close others and varying levels of connectivity. We finally discuss the importance of an embedded perspective on the use of ICTs in conflict to understand these practices of appropriation.

  @incollection{aal_social_2019,
  address = {Wiesbaden},
  title = {Social {Media} and {ICT} {Usage} in {Conflicts} {Areas}},
  isbn = {978-3-658-25652-4},
  url = {https://doi.org/10.1007/978-3-658-25652-4_18},
  abstract = {Social media as well as information and communication technology (ICT) play a major role in different conflicts all over the world. They have been crucial tools in the beginning of the so-called `Arab Spring' in Tunisia, the ongoing war in Syria, the struggle of Palestinian activists but also the Ukraine-Russia conflict. In this work, we provide the readers with an overview of current state of affairs regarding the use of ICTs in general and social media in particular in conflicts. Afterwards, we discuss how and what kind of tools and methods different actors use in their struggle. We especially focus on how actors appropriate the available tools to suit the specific conditions they find themselves in, such as risks of online surveillance, danger of prosecution of themselves or close others and varying levels of connectivity. We finally discuss the importance of an embedded perspective on the use of ICTs in conflict to understand these practices of appropriation.},
  booktitle = {Information {Technology} for {Peace} and {Security}: {IT} {Applications} and {Infrastructures} in {Conflicts}, {Crises}, {War}, and {Peace}},
  publisher = {Springer Fachmedien Wiesbaden},
  author = {Aal, Konstantin and Krüger, Maximilian and Rohde, Markus and Tadic, Borislav and Wulf, Volker},
  editor = {Reuter, Christian},
  year = {2019},
  doi = {10.1007/978-3-658-25652-4_18},
  pages = {383--401},
  }

• ---

  Raudonat, K., Gäckle, K., Ahmadi, M., Weibert, A., Wulf, V. & Marsden, N. (2019)Living Labs zu Gender und IT im Kontext von Exklusionsdynamiken und Maßnahmen zur Förderung von Gender- und Diversitätssensibilität

  IN Angenent, H., Heidkamp, B. & Kergel, D. (Eds.), Digital Diversity: Bildung und Lernen im Kontext gesellschaftlicher Transformationen Wiesbaden doi:10.1007/978-3-658-26753-7_19
  [BibTeX] [Abstract] [Download PDF]

  Im Kontext IT, Digitalisierung und Diversität stehen (nicht nur) IT-Unternehmen vor vielfältigen Fragen und Herausforderungen. Gefordert sind gendertheoretisch informierte Diskurse sowie gender- und diversitätssensible Maßnahmen, die sich in der beruflichen Praxis umsetzen lassen. Hierfür muss wissenschaftliches Geschlechterwissen in einem Dialog zwischen Unternehmen und Wissenschaft weiterentwickelt, aufbereitet und für die praktische Umsetzung handhabbar gemacht werden. Genau dies ist das Ziel des GEWINN-Projekts und des in diesem Rahmen aufgebauten Living Labs im Gender und IT Kontext.

  @incollection{raudonat_living_2019,
  address = {Wiesbaden},
  title = {Living {Labs} zu {Gender} und {IT} im {Kontext} von {Exklusionsdynamiken} und {Maßnahmen} zur {Förderung} von {Gender}- und {Diversitätssensibilität}},
  isbn = {978-3-658-26753-7},
  url = {https://doi.org/10.1007/978-3-658-26753-7_19},
  abstract = {Im Kontext IT, Digitalisierung und Diversität stehen (nicht nur) IT-Unternehmen vor vielfältigen Fragen und Herausforderungen. Gefordert sind gendertheoretisch informierte Diskurse sowie gender- und diversitätssensible Maßnahmen, die sich in der beruflichen Praxis umsetzen lassen. Hierfür muss wissenschaftliches Geschlechterwissen in einem Dialog zwischen Unternehmen und Wissenschaft weiterentwickelt, aufbereitet und für die praktische Umsetzung handhabbar gemacht werden. Genau dies ist das Ziel des GEWINN-Projekts und des in diesem Rahmen aufgebauten Living Labs im Gender und IT Kontext.},
  booktitle = {Digital {Diversity}: {Bildung} und {Lernen} im {Kontext} gesellschaftlicher {Transformationen}},
  publisher = {Springer Fachmedien Wiesbaden},
  author = {Raudonat, Kerstin and Gäckle, Kristian and Ahmadi, Michael and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
  editor = {Angenent, Holger and Heidkamp, Birte and Kergel, David},
  year = {2019},
  doi = {10.1007/978-3-658-26753-7_19},
  pages = {303--319},
  }

• ---

  Meurer, J., Lawo, D., Pakusch, C., Tolmie, P. & Wulf, V. (2019)Opportunities for Sustainable Mobility: Re-thinking Eco-feedback from a Citizen’s Perspective

  Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: ACM, Pages: 102–113 doi:10.1145/3328320.3328391
  [BibTeX] [Download PDF]

  @inproceedings{meurer_opportunities_2019,
  address = {New York, NY, USA},
  series = {C\&\#38;{T} '19},
  title = {Opportunities for {Sustainable} {Mobility}: {Re}-thinking {Eco}-feedback from a {Citizen}'s {Perspective}},
  isbn = {978-1-4503-7162-9},
  url = {http://doi.acm.org/10.1145/3328320.3328391},
  doi = {10.1145/3328320.3328391},
  booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
  publisher = {ACM},
  author = {Meurer, Johanna and Lawo, Dennis and Pakusch, Christina and Tolmie, Peter and Wulf, Volker},
  year = {2019},
  keywords = {eco-feedback tools, interview study, mobile phone data, mobility, Sustainable mobility},
  pages = {102--113},
  }

• ---

  Weise, F. J., Hauptmeier, H., Stratford, K. J., Hayward, M. W., Aal, K., Heuer, M., Tomeletso, M., Wulf, V., Somers, M. J. & Stein, A. B. (2019)Lions at the Gates: Trans-disciplinary Design of an Early Warning System to Improve Human-Lion Coexistence

  IN Frontiers in Ecology and Evolution, Vol. 6 doi:10.3389/fevo.2018.00242
  [BibTeX] [Abstract] [Download PDF]

  Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.

  @article{weise_lions_2019,
  title = {Lions at the {Gates}: {Trans}-disciplinary {Design} of an {Early} {Warning} {System} to {Improve} {Human}-{Lion} {Coexistence}},
  volume = {6},
  issn = {2296-701X},
  shorttitle = {Lions at the {Gates}},
  url = {https://www.frontiersin.org/articles/10.3389/fevo.2018.00242/full},
  doi = {10.3389/fevo.2018.00242},
  abstract = {Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.},
  language = {English},
  urldate = {2021-04-16},
  journal = {Frontiers in Ecology and Evolution},
  author = {Weise, Florian J. and Hauptmeier, Helmut and Stratford, Ken J. and Hayward, Matthew W. and Aal, Konstantin and Heuer, Marcus and Tomeletso, Mathata and Wulf, Volker and Somers, Michael J. and Stein, Andrew B.},
  year = {2019},
  note = {Publisher: Frontiers},
  keywords = {thesis, Alert System, coexistence, Conflict mitigation, early warning, Geofencing, grounded design, Lion (Panthera leo), Socio-informatics},
  }

• ---

  Unbehaun, D., Aal, K., Carros, F., Wieching, R. & Wulf, V. (2019)Creative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper

  Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters., Publisher: European Society for Socially Embedded Technologies (EUSSET)
  [BibTeX]

  @inproceedings{unbehaun_creative_2019,
  title = {Creative and {Cognitive} {Activities} in {Social} {Assistive} {Robots} and {Older} {Adults}: {Results} from an {Exploratory} {Field} {Study} with {Pepper}},
  booktitle = {Proceedings of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Demos} and {Posters}},
  publisher = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Unbehaun, David and Aal, Konstantin and Carros, Felix and Wieching, Rainer and Wulf, Volker},
  year = {2019},
  }

• ---

  Vaziri, D. D., Anslinger, M., Unbehaun, D., Wieching, R., Randall, D., Schreiber, D. & Wulf, V. (2019)Mobile health platforms for active and healthy ageing support in older adults Design ideas from a participatory design study

  International Reports on Socio-Informatics (IRSI)., Pages: Vol. 16, Iss. 2, pp. 3–29
  [BibTeX] [Download PDF]

  @inproceedings{vaziri_mobile_2019,
  title = {Mobile health platforms for active and healthy ageing support in older adults {Design} ideas from a participatory design study},
  url = {https://www.iisi.de/wp-content/uploads/2019/06/Irsi_V16I2.pdf},
  booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI})},
  author = {Vaziri, Daryoush Daniel and Anslinger, Melanie and Unbehaun, David and Wieching, Rainer and Randall, David and Schreiber, Dirk and Wulf, Volker},
  editor = {Pipek, Volkmar and Rohde, Markus},
  year = {2019},
  pages = {Vol. 16, Iss. 2, pp. 3--29},
  }

• ---

  Vaziri, D. D., Unbehaun, D., Aal, K., Shklovski, I., Wieching, R., Schreiber, D. & Wulf, V. (2019)Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing

  IN Journal of Enabling Technologies, Vol. 13, Pages: 40–50
  [BibTeX]

  @article{vaziri_negotiating_2019,
  title = {Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing},
  volume = {13},
  number = {1},
  journal = {Journal of Enabling Technologies},
  author = {Vaziri, Daryoush Daniel and Unbehaun, David and Aal, Konstantin and Shklovski, Irina and Wieching, Rainer and Schreiber, Dirk and Wulf, Volker},
  year = {2019},
  pages = {40--50},
  }

• ---

  Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2019)Living Labs als feministische Forschungsinfrastrukturen: Fallstudie eines Reallabors

  doi:10.18420/MUC2019-WS-626
  [BibTeX] [Abstract] [Download PDF]

  In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.

  @article{ahmadi_living_2019,
  title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Fallstudie} eines {Reallabors}},
  shorttitle = {Living {Labs} als feministische {Forschungsinfrastrukturen}},
  url = {http://dl.gi.de/handle/20.500.12116/25242},
  doi = {10.18420/MUC2019-WS-626},
  abstract = {In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.},
  language = {de},
  urldate = {2021-04-16},
  author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola},
  year = {2019},
  note = {Publisher: Gesellschaft für Informatik e.V.},
  keywords = {Living Lab, Gender and IT, Participatory Action Research, Qualitative Research, Women in Computing},
  }

• ---

  Saeed, S., Pipek, V., Rohde, M., Reuter, C., de Carvalho, A. F. P. & Wulf, V. (2019)Nomadic Knowledge Sharing Practices and Challenges: Findings From a Long-Term Case Study

  IN IEEE Access, Vol. 7, Pages: 63564–63577
  [BibTeX]

  @article{saeed_nomadic_2019,
  title = {Nomadic {Knowledge} {Sharing} {Practices} and {Challenges}: {Findings} {From} a {Long}-{Term} {Case} {Study}},
  volume = {7},
  journal = {IEEE Access},
  author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Reuter, Christian and de Carvalho, Aparecido Fabiano Pinatti and Wulf, Volker},
  year = {2019},
  pages = {63564--63577},
  }

• ---

  Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2019)Hacking Masculine Cultures – Career Ambitions of Female Young Professionals in a Video Game Company \textbar Proceedings of the Annual Symposium on Computer-Human Interaction in Play

  Proceedings of the Annual Symposium on Computer-Human Interaction in Play., Pages: 413–426
  [BibTeX] [Download PDF]

  @inproceedings{ahmadi_hacking_2019,
  title = {Hacking {Masculine} {Cultures} - {Career} {Ambitions} of {Female} {Young} {Professionals} in a {Video} {Game} {Company} {\textbar} {Proceedings} of the {Annual} {Symposium} on {Computer}-{Human} {Interaction} in {Play}},
  url = {https://dl.acm.org/doi/abs/10.1145/3311350.3347186},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the {Annual} {Symposium} on {Computer}-{Human} {Interaction} in {Play}},
  author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
  year = {2019},
  pages = {413--426},
  }

• ---

  Ahmadi, M., Weibert, A., Wenzelmann, V., Ertl, T., Randall, D., Tolmie, P., Wulf, V. & Marsden, N. (2019)Gender Factors and Feminist Values in Living Labs

  IN Loh, J. & Coeckelbergh, M. (Eds.), Feminist Philosophy of Technology Stuttgart doi:10.1007/978-3-476-04967-4_9
  [BibTeX] [Abstract] [Download PDF]

  In this paper, we describe the feminist perspectives that have informed design in the HCI community, and develop an argument for an approach that translates these broad commitments into a pragmatic design space, drawing on emancipatory agendas such as participatory design. As designers of technologies, we regard creating research infrastructures that offer safe spaces for the development of user-centered artifacts based on diverse and critical perspectives as not only a utopian vision, but as a practical contribution to a more equal society. Shaowen Bardzell stresses this point when she states that in envisioning utopias, we are “seeking not so much to predict the future, but rather to imagine a radically better one”. Recognizing that technology shapes social life and amplifies social practices both good and bad, research in the field of Human-Computer Interaction (HCI) increasingly focuses on how technology has been developed in the past, and how constructive futures may be envisaged. More and more, academics are inviting multidisciplinarity and embracing ethnographic methods as part of the design of networks and technical artifacts, realizing that innovation cannot be user-centered if designers employ a bird’s-eye perspective. This leads to an approach that advocates designing socially embedded technologies in real world environments. Thus, for some time now, collaboration and participatory design approaches have provided a means for enacting positive social and technological change. If we agree that “those who design technologies are […] designing society”, new questions arise in terms of responsibility for the future shape of the world: How do we design technologies to design a better society for people of all genders?

  @incollection{ahmadi_gender_2019,
  address = {Stuttgart},
  series = {Techno:{Phil} – {Aktuelle} {Herausforderungen} der {Technikphilosophie}},
  title = {Gender {Factors} and {Feminist} {Values} in {Living} {Labs}},
  isbn = {978-3-476-04967-4},
  url = {https://doi.org/10.1007/978-3-476-04967-4_9},
  abstract = {In this paper, we describe the feminist perspectives that have informed design in the HCI community, and develop an argument for an approach that translates these broad commitments into a pragmatic design space, drawing on emancipatory agendas such as participatory design. As designers of technologies, we regard creating research infrastructures that offer safe spaces for the development of user-centered artifacts based on diverse and critical perspectives as not only a utopian vision, but as a practical contribution to a more equal society. Shaowen Bardzell stresses this point when she states that in envisioning utopias, we are “seeking not so much to predict the future, but rather to imagine a radically better one”. Recognizing that technology shapes social life and amplifies social practices both good and bad, research in the field of Human-Computer Interaction (HCI) increasingly focuses on how technology has been developed in the past, and how constructive futures may be envisaged. More and more, academics are inviting multidisciplinarity and embracing ethnographic methods as part of the design of networks and technical artifacts, realizing that innovation cannot be user-centered if designers employ a bird’s-eye perspective. This leads to an approach that advocates designing socially embedded technologies in real world environments. Thus, for some time now, collaboration and participatory design approaches have provided a means for enacting positive social and technological change. If we agree that “those who design technologies are […] designing society”, new questions arise in terms of responsibility for the future shape of the world: How do we design technologies to design a better society for people of all genders?},
  language = {en},
  urldate = {2021-04-16},
  booktitle = {Feminist {Philosophy} of {Technology}},
  publisher = {J.B. Metzler},
  author = {Ahmadi, Michael and Weibert, Anne and Wenzelmann, Victoria and Ertl, Tanja and Randall, Dave and Tolmie, Peter and Wulf, Volker and Marsden, Nicola},
  editor = {Loh, Janina and Coeckelbergh, Mark},
  year = {2019},
  doi = {10.1007/978-3-476-04967-4_9},
  keywords = {italg},
  pages = {167--183},
  }

• ---

  Ahmadi, M., Weibert, A., Wenzelmann, V., Aal, K., Gäckle, K., Wulf, V. & Marsden, N. (2019)Designing for Openness in Making: Lessons Learned from a Digital Project Week

  Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: ACM, Pages: 160–171 doi:10.1145/3328320.3328376
  [BibTeX] [Download PDF]

  @inproceedings{ahmadi_designing_2019,
  address = {New York, NY, USA},
  series = {C\&\#38;{T} '19},
  title = {Designing for {Openness} in {Making}: {Lessons} {Learned} from a {Digital} {Project} {Week}},
  isbn = {978-1-4503-7162-9},
  url = {http://doi.acm.org/10.1145/3328320.3328376},
  doi = {10.1145/3328320.3328376},
  booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}},
  publisher = {ACM},
  author = {Ahmadi, Michael and Weibert, Anne and Wenzelmann, Victoria and Aal, Konstantin and Gäckle, Kristian and Wulf, Volker and Marsden, Nicola},
  year = {2019},
  keywords = {FabLab, Community, Diversity, DIY, Gender, Hacking, Maker Culture, Makerspace, Making, Openness},
  pages = {160--171},
  }

• ---

  Unbehaun, D., Aal, K., Wieching, R., Wulf, V., Vaziri, D. D., Jahnke, S. & Wulf, B. (2019)Development of an ICT-based Training System for People with Dementia

  Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion. New York, NY, USA, Publisher: ACM, Pages: 65–68 doi:10.1145/3301019.3325153
  [BibTeX] [Download PDF]

  @inproceedings{unbehaun_development_2019,
  address = {New York, NY, USA},
  series = {{DIS} '19 {Companion}},
  title = {Development of an {ICT}-based {Training} {System} for {People} with {Dementia}},
  isbn = {978-1-4503-6270-2},
  url = {http://doi.acm.org/10.1145/3301019.3325153},
  doi = {10.1145/3301019.3325153},
  booktitle = {Companion {Publication} of the 2019 on {Designing} {Interactive} {Systems} {Conference} 2019 {Companion}},
  publisher = {ACM},
  author = {Unbehaun, David and Aal, Konstantin and Wieching, Rainer and Wulf, Volker and Vaziri, Daryoush Daniel and Jahnke, Stefan and Wulf, Bruno},
  year = {2019},
  keywords = {dementia, exergame, ict, videogame, design, hci, kinect},
  pages = {65--68},
  }

• ---

  Jakobi, T., Patil, S., Randall, D., Stevens, G. & Wulf, V. (2019)It Is About What They Could Do with the Data: A User Perspective on Privacy in Smart Metering

  IN ACM Trans. Comput.-Hum. Interact., Vol. 26, Pages: 2:1–2:44 doi:10.1145/3281444
  [BibTeX] [Download PDF]

  @article{jakobi_it_2019,
  title = {It {Is} {About} {What} {They} {Could} {Do} with the {Data}: {A} {User} {Perspective} on {Privacy} in {Smart} {Metering}},
  volume = {26},
  issn = {1073-0516},
  url = {http://doi.acm.org/10.1145/3281444},
  doi = {10.1145/3281444},
  number = {1},
  journal = {ACM Trans. Comput.-Hum. Interact.},
  author = {Jakobi, Timo and Patil, Sameer and Randall, Dave and Stevens, Gunnar and Wulf, Volker},
  year = {2019},
  keywords = {design probe, privacy preferences, privacy settings, Smart metering, smart meters, usable privacy},
  pages = {2:1--2:44},
  }

• ---

  Landwehr, M., Borning, A. & Wulf, V. (2019)The High Cost of Free Services: Problems with Surveillance Capitalism and Possible Alternatives for IT Infrastructure

  [BibTeX] [Download PDF]

  @article{landwehr_high_2019,
  title = {The {High} {Cost} of {Free} {Services}: {Problems} with {Surveillance} {Capitalism} and {Possible} {Alternatives} for {IT} {Infrastructure}},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/06/landwehr-limits-2019_final.pdf},
  author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker},
  year = {2019},
  }

• ---

  Reuter, C., Aal, K., Aldehoff, L., Altmann, J., Bernhardt, U., Buchmann, J., Denker, K., Herrmann, D., Hollick, M., Katzenbeisser, S., Kaufhold, M., Nordmann, A., Reinhold, T., Riebe, T., Ripper, A., Ruhmann, I., Saalbach, K., Schörnig, N., Sunyaev, A. & Wulf, V. (2019)The Future of IT in Peace and Security

  IN Reuter, C. (Ed.), Information Technology for Peace and Security: IT Applications and Infrastructures in Conflicts, Crises, War, and Peace Wiesbaden doi:10.1007/978-3-658-25652-4_19
  [BibTeX] [Abstract] [Download PDF]

  Not only today, but also in the future information technology and the advances in the field of computer science will have a high relevance for peace and security. Naturally, a textbook like this can only cover a selective part of research and a certain point in time. Nonetheless, it can be attempted to identify trends, challenges and venture an outlook into the future. That is exactly what we want to achieve in this chapter: To predict future developments and try to classify them correctly. These considerations were made both by the editor and the authors involved alike. Therefore, an outlook based on fundamentals, cyber conflicts and war, cyber peace, cyber arms control, infrastructures as well as social interaction is given.

  @incollection{reuter_future_2019,
  address = {Wiesbaden},
  title = {The {Future} of {IT} in {Peace} and {Security}},
  isbn = {978-3-658-25652-4},
  url = {https://doi.org/10.1007/978-3-658-25652-4_19},
  abstract = {Not only today, but also in the future information technology and the advances in the field of computer science will have a high relevance for peace and security. Naturally, a textbook like this can only cover a selective part of research and a certain point in time. Nonetheless, it can be attempted to identify trends, challenges and venture an outlook into the future. That is exactly what we want to achieve in this chapter: To predict future developments and try to classify them correctly. These considerations were made both by the editor and the authors involved alike. Therefore, an outlook based on fundamentals, cyber conflicts and war, cyber peace, cyber arms control, infrastructures as well as social interaction is given.},
  booktitle = {Information {Technology} for {Peace} and {Security}: {IT} {Applications} and {Infrastructures} in {Conflicts}, {Crises}, {War}, and {Peace}},
  publisher = {Springer Fachmedien Wiesbaden},
  author = {Reuter, Christian and Aal, Konstantin and Aldehoff, Larissa and Altmann, Jürgen and Bernhardt, Ute and Buchmann, Johannes and Denker, Kai and Herrmann, Dominik and Hollick, Matthias and Katzenbeisser, Stefan and Kaufhold, Marc-André and Nordmann, Alfred and Reinhold, Thomas and Riebe, Thea and Ripper, Annette and Ruhmann, Ingo and Saalbach, Klaus-Peter and Schörnig, Niklas and Sunyaev, Ali and Wulf, Volker},
  editor = {Reuter, Christian},
  year = {2019},
  doi = {10.1007/978-3-658-25652-4_19},
  keywords = {book\_section},
  pages = {405--413},
  }

2018

• ---

  de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M., Tolmie, P., Randall, D. & Wulf, V. (2018)Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-Up

  IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 875–916 doi:10.1007/s10606-018-9320-6
  [BibTeX] [Abstract] [Download PDF]

  Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.

  @article{de_carvalho_embodied_2018,
  title = {Of {Embodied} {Action} and {Sensors}: {Knowledge} and {Expertise} {Sharing} in {Industrial} {Set}-{Up}},
  volume = {27},
  issn = {1573-7551},
  shorttitle = {Of {Embodied} {Action} and {Sensors}},
  url = {https://doi.org/10.1007/s10606-018-9320-6},
  doi = {10.1007/s10606-018-9320-6},
  abstract = {Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.},
  language = {en},
  number = {3},
  urldate = {2021-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {de Carvalho, Aparecido Fabiano Pinatti and Hoffmann, Sven and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Randall, David and Wulf, Volker},
  month = dec,
  year = {2018},
  pages = {875--916},
  }

• ---

  Ahmadi, M., Weibert, A., Ogonowski, C., Aal, K., Gäckle, K., Marsden, N. & Wulf, V. (2018)Challenges and lessons learned by applying living labs in gender and IT contexts

  Proceedings of the 4th Conference on Gender & IT. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 239–249 doi:10.1145/3196839.3196878
  [BibTeX] [Abstract] [Download PDF]

  Women interested in computing are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate young female professionals. Although gender study research provides promising frameworks there are still issues in applying them in working environments and practices. For this purpose, we made use of the Living Lab approach in the context of gender and IT. The Living Lab’s methodology offers opportunities to reveal new, relevant insights and create social change in a collaborative way. We stretched the existing understanding of this concept and follow a Participatory Action Research approach. In this paper we describe the setup of the Living Lab and present first insights from our research. We found that showing patience, organizing adequate spaces for reflection as well as facilitating motivation and trust is vital in such a sensitive research context.

  @inproceedings{ahmadi_challenges_2018-1,
  address = {New York, NY, USA},
  series = {{GenderIT} '18},
  title = {Challenges and lessons learned by applying living labs in gender and {IT} contexts},
  isbn = {978-1-4503-5346-5},
  url = {https://doi.org/10.1145/3196839.3196878},
  doi = {10.1145/3196839.3196878},
  abstract = {Women interested in computing are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate young female professionals. Although gender study research provides promising frameworks there are still issues in applying them in working environments and practices. For this purpose, we made use of the Living Lab approach in the context of gender and IT. The Living Lab's methodology offers opportunities to reveal new, relevant insights and create social change in a collaborative way. We stretched the existing understanding of this concept and follow a Participatory Action Research approach. In this paper we describe the setup of the Living Lab and present first insights from our research. We found that showing patience, organizing adequate spaces for reflection as well as facilitating motivation and trust is vital in such a sensitive research context.},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the 4th {Conference} on {Gender} \& {IT}},
  publisher = {Association for Computing Machinery},
  author = {Ahmadi, Michael and Weibert, Anne and Ogonowski, Corinna and Aal, Konstantin and Gäckle, Kristian and Marsden, Nicola and Wulf, Volker},
  month = may,
  year = {2018},
  keywords = {methodology, qualitative research, living lab, participatory action research, gender and IT, women in computing},
  pages = {239--249},
  }

• ---

  Randall, D., Dachtera, J., Dyrks, T., Nett, B., Pipek, V., Ramirez, L., Stevens, G., Wagner, I. & Wulf, V. (2018)Research into Design Research Practices: Supporting an Agenda towards Self-Reflectivity and Transferability

  IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
  [BibTeX] [Download PDF]

  @incollection{randall_research_2018,
  title = {Research into {Design} {Research} {Practices}: {Supporting} an {Agenda} towards {Self}-{Reflectivity} and {Transferability}},
  isbn = {978-0-19-873324-9},
  url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Section-4-Meta-Analysis.pdf},
  booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
  publisher = {Oxford University Press},
  author = {Randall, Dave and Dachtera, Juri and Dyrks, Tobias and Nett, Bernhard and Pipek, Volkmar and Ramirez, Leonardo and Stevens, Gunnar and Wagner, Ina and Wulf, Volker},
  editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  year = {2018},
  keywords = {CSCW, PRAXLABS, MdK},
  pages = {491--540},
  }

• ---

  Aal, K., Rüller, S., Holdermann, S., Tolmie, P., Rohde, M., Zillinger, M. & Wulf, V. (2018)Challenges of an Educational ICT Intervention: The Establishment of a MediaSpace in the High Atlas

  IN ECSCW 2003 Dordrecht doi:10.1007/978-94-010-0068-0_1
  [BibTeX] [Abstract] [Download PDF]

  This paper describes the challenges which were faced by establishing a MediaSpace in the High Atlas in Morocco. The focus lies on the adaption of the wellestablished computer club approach within a steadily developing and profoundly transforming rural/mountainous region. This paper presents different aspects during the establishment process and contrasts these experiences with two other studies in different contexts, on the one hand inhabitants of refugee camps in Palestine and on the other hand, socially marginalized migrants in Germany. Findings show the importance of understanding the local context, involving local partners and integrating the needs and requirements of the local population to establish a sustainable intervention.

  @incollection{aal_challenges_2018,
  address = {Dordrecht},
  title = {Challenges of an {Educational} {ICT} {Intervention}: {The} {Establishment} of a {MediaSpace} in the {High} {Atlas}},
  isbn = {978-94-010-3994-9 978-94-010-0068-0},
  shorttitle = {Pruning the {Answer} {Garden}},
  url = {http://link.springer.com/10.1007/978-94-010-0068-0_1},
  abstract = {This paper describes the challenges which were faced by establishing a MediaSpace in the High Atlas in Morocco. The focus lies on the adaption of the wellestablished computer club approach within a steadily developing and profoundly transforming rural/mountainous region. This paper presents different aspects during the establishment process and contrasts these experiences with two other studies in different contexts, on the one hand inhabitants of refugee camps in Palestine and on the other hand, socially marginalized migrants in Germany. Findings show the importance of understanding the local context, involving local partners and integrating the needs and requirements of the local population to establish a sustainable intervention.},
  language = {en},
  urldate = {2021-04-16},
  booktitle = {{ECSCW} 2003},
  publisher = {Springer Netherlands},
  author = {Aal, Konstantin and Rüller, Sarah and Holdermann, Simon and Tolmie, Peter and Rohde, Markus and Zillinger, Martin and Wulf, Volker},
  year = {2018},
  doi = {10.1007/978-94-010-0068-0_1},
  pages = {1--20},
  }

• ---

  Habscheid, S., Hrncal, C., Lüssem, J., Wieching, R., Carros, F. & Wulf, V. (2018)Robotics and Emotion – Stereotypes vs. everyday situations

  [BibTeX] [Download PDF]

  @book{habscheid_robotics_2018,
  title = {Robotics and {Emotion} - {Stereotypes} vs. everyday situations},
  url = {https://www.europenowjournal.org/2018/07/01/robotics-and-emotion/},
  urldate = {2020-05-04},
  author = {Habscheid, Stephan and Hrncal, Christine and Lüssem, Jens and Wieching, Rainer and Carros, Felix and Wulf, Volker},
  year = {2018},
  }

• ---

  Wulf, V. & Rohde, M. (2018)Integrated Organization and Technology Development (OTD): A critical evaluation

  IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
  [BibTeX] [Download PDF]

  @incollection{wulf_integrated_2018,
  title = {Integrated {Organization} and {Technology} {Development} ({OTD}): {A} critical evaluation},
  isbn = {978-0-19-873324-9},
  url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-8-Rohde-and-Wulf-OTD-finished.pdf},
  booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
  publisher = {Oxford University Press},
  author = {Wulf, Volker and Rohde, Markus},
  editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  year = {2018},
  keywords = {PRAXLABS},
  pages = {279--302},
  }

• ---

  Unbehaun, D., Vaziri, D., Aal, K., Li, Q., Wieching, R. & Wulf, V. (2018)MobiAssist – ICT-based Training System for People with Dementia and Their Caregivers: Results from a Field Study

  Proceedings of the 2018 ACM Conference on Supporting Groupwork. New York, NY, USA, Publisher: ACM, Pages: 122–126 doi:10.1145/3148330.3154513
  [BibTeX] [Download PDF]

  @inproceedings{unbehaun_mobiassist_2018-1,
  address = {New York, NY, USA},
  series = {{GROUP} '18},
  title = {{MobiAssist} - {ICT}-based {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}: {Results} from a {Field} {Study}},
  isbn = {978-1-4503-5562-9},
  url = {http://doi.acm.org/10.1145/3148330.3154513},
  doi = {10.1145/3148330.3154513},
  booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}},
  publisher = {ACM},
  author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Li, Qinyu and Wieching, Rainer and Wulf, Volker},
  year = {2018},
  keywords = {dementia, exergame, ict, participatory design, mobiassist},
  pages = {122--126},
  }

• ---

  Meurer, J., Stein, M., Randall, D. & Wulf, V. (2018)Designing for way-finding as practices – A study of elderly people’s mobility

  IN International Journal of Human-Computer Studies, Vol. 115, Pages: 40–51 doi:https://doi.org/10.1016/j.ijhcs.2018.01.008
  [BibTeX] [Abstract] [Download PDF]

  Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly’ people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.

  @article{meurer_designing_2018-1,
  title = {Designing for way-finding as practices – {A} study of elderly people's mobility},
  volume = {115},
  issn = {1071-5819},
  url = {http://www.sciencedirect.com/science/article/pii/S1071581918300521},
  doi = {https://doi.org/10.1016/j.ijhcs.2018.01.008},
  abstract = {Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly' people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.},
  journal = {International Journal of Human-Computer Studies},
  author = {Meurer, Johanna and Stein, Martin and Randall, David and Wulf, Volker},
  year = {2018},
  keywords = {Elderly people, Mobile sensing, Mobility, Mobility assistance ICT, Mobility probes, Senses of place, Way-finding practices, Young elderly people},
  pages = {40--51},
  }

• ---

  Unbehaun, D., Vaziri, D. D., Aal, K., Wieching, R., Tolmie, P. & Wulf, V. (2018)Exploring the Potential of Exergames to affect the Social and Daily Life of People with Dementia and their Caregivers

  Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., Publisher: ACM, Pages: 62
  [BibTeX]

  @inproceedings{unbehaun_exploring_2018,
  title = {Exploring the {Potential} of {Exergames} to affect the {Social} and {Daily} {Life} of {People} with {Dementia} and their {Caregivers}},
  booktitle = {Proceedings of the 2018 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {ACM},
  author = {Unbehaun, David and Vaziri, Daryoush Daniel and Aal, Konstantin and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
  year = {2018},
  keywords = {A-Paper},
  pages = {62},
  }

• ---

  Wulf, V., Pipek, V. & Randall, D. (2018)Socio-Informatics: Intertwining Analytical and Design-Oriented Research into Social Practices

  IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
  [BibTeX] [Download PDF]

  @incollection{wulf_socio-informatics_2018-1,
  title = {Socio-{Informatics}: {Intertwining} {Analytical} and {Design}-{Oriented} {Research} into {Social} {Practices}},
  isbn = {978-0-19-873324-9},
  url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Epilogue.pdf},
  booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
  publisher = {Oxford University Press},
  author = {Wulf, Volker and Pipek, Volkmar and Randall, David},
  editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  year = {2018},
  keywords = {CSCW, PRAXLABS, MdK},
  pages = {541--550},
  }

• ---

  Meurer, J., Müller, C., Simone, C., Wagner, I. & Wulf, V. (2018)Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home

  IN Computer Supported Cooperative Work: CSCW: An International Journal, Vol. 27, Pages: 495–537 doi:10.1007/s10606-018-9317-1
  [BibTeX] [Abstract]

  Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.

  @article{meurer_designing_2018,
  title = {Designing for {Sustainability}: {Key} {Issues} of {ICT} {Projects} for {Ageing} at {Home}},
  volume = {27},
  issn = {15737551},
  doi = {10.1007/s10606-018-9317-1},
  abstract = {Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.},
  number = {3-6},
  journal = {Computer Supported Cooperative Work: CSCW: An International Journal},
  author = {Meurer, Johanna and Müller, Claudia and Simone, Carla and Wagner, Ina and Wulf, Volker},
  year = {2018},
  keywords = {Appropriation, Capacity building, Collective learning, Elderly people, Funding schemes, ICT design, Sustainability, italg},
  pages = {495--537},
  }

• ---

  Ahmadi, M., Weibert, A., Ogonowski, C., Aal, K., Gäckle, K., Marsden, N. & Wulf, V. (2018)Challenges and lessons learned by applying living labs in gender and \IT\ contexts

  Proceedings of the 4th Conference on Gender & \IT\ – \GenderIT\ \\${\textbackslash}textbackslashbackslash\$textquotesingle\18., Publisher: \ACM\ Press doi:10.1145/3196839.3196878
  [BibTeX] [Download PDF]

  @inproceedings{ahmadi_challenges_2018,
  title = {Challenges and lessons learned by applying living labs in gender and \{{IT}\} contexts},
  url = {https://doi.org/10.1145/3196839.3196878},
  doi = {10.1145/3196839.3196878},
  booktitle = {Proceedings of the 4th {Conference} on {Gender} \& \{{IT}\} - \{{GenderIT}\} \{\${\textbackslash}textbackslashbackslash\$textquotesingle\}18},
  publisher = {\{ACM\} Press},
  author = {Ahmadi, Michael and Weibert, Anne and Ogonowski, Corinna and Aal, Konstantin and Gäckle, Kristian and Marsden, Nicola and Wulf, Volker},
  year = {2018},
  keywords = {PRAXLABS},
  }

• ---

  Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R., Tolmie, P. & Wulf, V. (2018)Facilitating Collaboration and Social Experiences with Videogames in Dementia: Results and Implications from a Participatory Design Study

  IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 175:1–175:23 doi:10.1145/3274444
  [BibTeX] [Download PDF]

  @article{unbehaun_facilitating_2018,
  title = {Facilitating {Collaboration} and {Social} {Experiences} with {Videogames} in {Dementia}: {Results} and {Implications} from a {Participatory} {Design} {Study}},
  volume = {2},
  issn = {2573-0142},
  url = {http://doi.acm.org/10.1145/3274444},
  doi = {10.1145/3274444},
  number = {CSCW},
  journal = {Proc. ACM Hum.-Comput. Interact.},
  author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
  month = nov,
  year = {2018},
  keywords = {A-Paper, dementia, exergame, ict, participatory design, qualitative research, videogame},
  pages = {175:1--175:23},
  }

• ---

  Jakobi, T., Stevens, G., Castelli, N., Ogonowski, C., Schaub, F., Vindice, N., Randall, D., Tolmie, P. & Wulf, V. (2018)Evolving Needs in IoT Control and Accountability: A Longitudinal Study on Smart Home Intelligibility

  IN Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Vol. 2, Pages: 28 doi:https://doi.org/10.1145/3287049
  [BibTeX]

  @article{jakobi_evolving_2018,
  title = {Evolving {Needs} in {IoT} {Control} and {Accountability}: {A} {Longitudinal} {Study} on {Smart} {Home} {Intelligibility}},
  volume = {2},
  doi = {https://doi.org/10.1145/3287049},
  number = {4},
  journal = {Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies},
  author = {Jakobi, Timo and Stevens, Gunnar and Castelli, Nico and Ogonowski, Corinna and Schaub, Florian and Vindice, Nils and Randall, Dave and Tolmie, Peter and Wulf, Volker},
  year = {2018},
  pages = {28},
  }

• ---

  Unbehaun, D., Aal, K., Vaziri, D., Lehmann, J., Weibert, A., Wieching, R. & Wulf, V. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige

  IN Demenz und Medien (Medien & Altern Heft 12 ), Pages: 96
  [BibTeX]

  @article{unbehaun_qualitative_2018-1,
  title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}},
  journal = {Demenz und Medien (Medien \& Altern Heft 12 )},
  author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush and Lehmann, Jasmin and Weibert, Anne and Wieching, Rainer and Wulf, Volker},
  month = jun,
  year = {2018},
  pages = {96},
  }

• ---

  Wulf, V. & Betz, M. (2018)Towards Transferability in Grounded Design: Comparing two Design Case Studies in Firefighting

  IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
  [BibTeX] [Download PDF]

  @incollection{wulf_towards_2018,
  title = {Towards {Transferability} in {Grounded} {Design}: {Comparing} two {Design} {Case} {Studies} in {Firefighting}},
  isbn = {978-0-19-873324-9},
  url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-15-Betz-practice-based-computing.pdf},
  booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
  publisher = {Oxford University Press},
  author = {Wulf, Volker and Betz, Matthias},
  editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  year = {2018},
  keywords = {PRAXLABS},
  pages = {459--488},
  }

• ---

  Reuter, C., Aal, K., Beham, F., Boden, A., Brauner, F., Ludwig, T., Lukosch, S., Fiedrich, F., Fuchs-Kittowski, F., Geisler, S., Gennen, K., Herrmann, D., Kaufhold, M., Klafft, M., Lipprandt, M., Lo Iacono, L., Pipek, V., Pottebaum, J., Mentler, T., Nestler, S., Stieglitz, S., Sturm, C., Rusch, G., Sackmann, S., Volkamer, M. & Wulf, V. (2018)Die Zukunft sicherheitskritischer Mensch-Computer-Interaktion

  IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden, Germany doi:10.1007/978-3-658-19523-6_30
  [BibTeX] [Abstract] [Download PDF]

  Sicherheitskritische Mensch-Computer-Interaktion ist nicht nur derzeit, sondern auch zukünftig ein äußerst relevantes Thema. Hierbei kann ein Lehr- und Fachbuch, wie dieses, immer nur einen punktuellen Stand abdecken. Dennoch kann der Versuch unternommen werden, aktuelle Trends zu identifizieren und einen Ausblick in die Zukunft zu wagen. Genau das möchte dieses Kapitel erreichen: Es sollen zukünftige Entwicklungen vorausgesagt und versucht werden, diese korrekt einzuordnen. Das ist an dieser Stelle nicht nur durch den Herausgeber, sondern durch Abfrage bei zahlreichen am Lehrbuch beteiligten Autoren geschehen. Neben einem Ausblick auf Grundlagen und Methoden werden dementsprechend auch sicherheitskritische interaktive Systeme und sicherheitskritische kooperative Systeme abgedeckt.

  @incollection{reuter_zukunft_2018,
  address = {Wiesbaden, Germany},
  title = {Die {Zukunft} sicherheitskritischer {Mensch}-{Computer}-{Interaktion}},
  isbn = {978-3-658-19523-6},
  url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_30},
  abstract = {Sicherheitskritische Mensch-Computer-Interaktion ist nicht nur derzeit, sondern auch zukünftig ein äußerst relevantes Thema. Hierbei kann ein Lehr- und Fachbuch, wie dieses, immer nur einen punktuellen Stand abdecken. Dennoch kann der Versuch unternommen werden, aktuelle Trends zu identifizieren und einen Ausblick in die Zukunft zu wagen. Genau das möchte dieses Kapitel erreichen: Es sollen zukünftige Entwicklungen vorausgesagt und versucht werden, diese korrekt einzuordnen. Das ist an dieser Stelle nicht nur durch den Herausgeber, sondern durch Abfrage bei zahlreichen am Lehrbuch beteiligten Autoren geschehen. Neben einem Ausblick auf Grundlagen und Methoden werden dementsprechend auch sicherheitskritische interaktive Systeme und sicherheitskritische kooperative Systeme abgedeckt.},
  booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}},
  publisher = {Springer Vieweg},
  author = {Reuter, Christian and Aal, Konstantin and Beham, Frank and Boden, Alexander and Brauner, Florian and Ludwig, Thomas and Lukosch, Stephan and Fiedrich, Frank and Fuchs-Kittowski, Frank and Geisler, Stefan and Gennen, Klaus and Herrmann, Dominik and Kaufhold, Marc-André and Klafft, Michael and Lipprandt, Myriam and Lo Iacono, Luigi and Pipek, Volkmar and Pottebaum, Jens and Mentler, Tilo and Nestler, Simon and Stieglitz, Stefan and Sturm, Christian and Rusch, Gebhard and Sackmann, Stefan and Volkamer, Melanie and Wulf, Volker},
  editor = {Reuter, Christian},
  year = {2018},
  doi = {10.1007/978-3-658-19523-6_30},
  keywords = {CSCW, HCI, EmerGent, KontiKat, SMO, book\_section},
  pages = {621--630},
  }

• ---

  Ludwig, T., Kotthaus, C., Stein, M., Pipek, V. & Wulf, V. (2018)Revive Old Discussions! Socio-technical Challenges for Small and Medium Enterprises within Industry 4.0

  Proceedings of 16th European Conference on Computer-Supported Cooperative Work-Exploratory Papers., Publisher: European Society for Socially Embedded Technologies (EUSSET)
  [BibTeX]

  @inproceedings{ludwig_revive_2018,
  title = {Revive {Old} {Discussions}! {Socio}-technical {Challenges} for {Small} and {Medium} {Enterprises} within {Industry} 4.0},
  booktitle = {Proceedings of 16th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Exploratory} {Papers}},
  publisher = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Pipek, Volkmar and Wulf, Volker},
  year = {2018},
  }

• ---

  Lehmann, J., Unbehaun, D., Jakobi, T., Wieching, R. & Wulf, V. (2018)Ethische Perspektiven AAL-und Monitoring-basierter Technologien im Pflegekontext

  [BibTeX]

  @article{lehmann_ethische_2018,
  title = {Ethische {Perspektiven} {AAL}-und {Monitoring}-basierter {Technologien} im {Pflegekontext}},
  author = {Lehmann, Jasmin and Unbehaun, David and Jakobi, Timo and Wieching, Rainer and Wulf, Volker},
  year = {2018},
  }

• ---

  Wulf, V., Stevens, G., Rohde, M. & Korn, M. (2018)Grounded Design: A Research Paradigm in Practice-based Computing

  IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
  [BibTeX] [Download PDF]

  @incollection{wulf_grounded_2018,
  title = {Grounded {Design}: {A} {Research} {Paradigm} in {Practice}-based {Computing}},
  isbn = {978-0-19-873324-9},
  url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-1-Wulf-et-al-Grounded-Design-edited-DR2.pdf},
  booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
  publisher = {Oxford University Press},
  author = {Wulf, Volker and Stevens, Gunnar and Rohde, Markus and Korn, Matthias},
  editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  year = {2018},
  keywords = {CSCW, PRAXLABS, MdK},
  pages = {23--46},
  }

• ---

  Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (2018)Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts

  Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Publisher: Oxford University Press
  [BibTeX]

  @book{wulf_socio-informatics_2018,
  title = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
  isbn = {978-0-19-873324-9},
  publisher = {Oxford University Press},
  author = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
  year = {2018},
  keywords = {CSCW, PRAXLABS, MdK},
  }

• ---

  Unbehaun, D., Vaziri, D., Aal, K., Li, Q., Wieching, R. & Wulf, V. (2018)Video-game Based Exergames for People with Dementia and Their Caregivers

  Proceedings of the 2018 ACM Conference on Supporting Groupwork. New York, NY, USA, Publisher: ACM, Pages: 401–405 doi:10.1145/3148330.3154506
  [BibTeX] [Download PDF]

  @inproceedings{unbehaun_video-game_2018,
  address = {New York, NY, USA},
  series = {{GROUP} '18},
  title = {Video-game {Based} {Exergames} for {People} with {Dementia} and {Their} {Caregivers}},
  isbn = {978-1-4503-5562-9},
  url = {http://doi.acm.org/10.1145/3148330.3154506},
  doi = {10.1145/3148330.3154506},
  booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}},
  publisher = {ACM},
  author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Li, Qinyu and Wieching, Rainer and Wulf, Volker},
  year = {2018},
  keywords = {dementia, exergame, ict, participatory design},
  pages = {401--405},
  }

• ---

  Aal, K., Weibert, A., Ahmadi, M., Rohde, M. & Wulf, V. (2018)Soziale Medien in politischen Konfliktsituationen

  IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion doi:10.1007/978-3-658-19523-6_29
  [BibTeX] [Download PDF]

  @incollection{aal_soziale_2018,
  title = {Soziale {Medien} in politischen {Konfliktsituationen}},
  url = {https://doi.org/10.1007/978-3-658-19523-6_29},
  booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}},
  publisher = {Springer Fachmedien Wiesbaden},
  author = {Aal, Konstantin and Weibert, Anne and Ahmadi, Michael and Rohde, Markus and Wulf, Volker},
  editor = {Reuter, Christian},
  year = {2018},
  doi = {10.1007/978-3-658-19523-6_29},
  pages = {597--618},
  }

2017

• ---

  Aal, K., Weibert, A., Unbehaun, D. & Wulf, V. (2017)Geteilt vernetzt: Ausprägungen des Digital Divide unter älteren Migrantinnen in Deutschland

  [BibTeX] [Abstract]

  Zusammenfassung {\textbar} Der wissenschaftliche Diskurs um die Relevanz gleichberechtigten Zugangs zu moderner Kommunikationstechnologie für gute soziale und wirtschaftliche Entwicklungschancen hat mit der ‚digitalen Kluft‘ ein eindrückliches Bild, das infolge unterschiedlich ausgeprägter Nutzung von Informations- und Kommunikationstechnologien (IKT) entstehende Wissensklüfte verdeutlicht. Mit der rasanten (Weiter-)Entwicklung moderner Technologien und der Verbreitung sozialer Medien sind die konkreten Ausprägungen dieser Klüfte in der interkulturellen Stadtgesellschaft in stetem Wandel begriffen. Die qualitative Studie untersucht die positiven sowie negativen Ausprägungen des ‚Digital Divide‘ unter älteren Migrantinnen am Beispiel einer mittleren Großstadt in Deutschland und diskutiert soziale Strukturen, die auf lokaler, nachbarschaftlicher Ebene als ausgleichende Faktoren wirken können. Schlüsselworte {\textbar} Migrantinnen, Alter, IKT, Digital Divide, Digitale Spaltung, Deutschland

  @incollection{aal_geteilt_2017,
  title = {Geteilt vernetzt: {Ausprägungen} des {Digital} {Divide} unter älteren {Migrantinnen} in {Deutschland}},
  shorttitle = {Geteilt vernetzt},
  abstract = {Zusammenfassung {\textbar} Der wissenschaftliche Diskurs um die Relevanz gleichberechtigten
  Zugangs zu moderner Kommunikationstechnologie für gute soziale und wirtschaftliche
  Entwicklungschancen hat mit der ‚digitalen Kluft‘ ein eindrückliches Bild, das infolge
  unterschiedlich ausgeprägter Nutzung von Informations- und Kommunikationstechnologien
  (IKT) entstehende Wissensklüfte verdeutlicht. Mit der rasanten (Weiter-)Entwicklung
  moderner Technologien und der Verbreitung sozialer Medien sind die konkreten
  Ausprägungen dieser Klüfte in der interkulturellen Stadtgesellschaft in stetem Wandel
  begriffen. Die qualitative Studie untersucht die positiven sowie negativen Ausprägungen
  des ‚Digital Divide‘ unter älteren Migrantinnen am Beispiel einer mittleren Großstadt in
  Deutschland und diskutiert soziale Strukturen, die auf lokaler, nachbarschaftlicher Ebene
  als ausgleichende Faktoren wirken können.
  Schlüsselworte {\textbar} Migrantinnen, Alter, IKT, Digital Divide, Digitale Spaltung, Deutschland},
  author = {Aal, Konstantin and Weibert, Anne and Unbehaun, David and Wulf, Volker},
  month = nov,
  year = {2017},
  pages = {75--91},
  }

• ---

  Weibert, A., Aal, K., Unbehaun, D. & Wulf, V. (2017)Geteilt vernetzt: Ausprägungen des Digital Divide unter älteren Migrantinnen in Deutschland Ältere Migrant/-innen und Medien

  IN Medien & Altern Heft 11, Pages: 94
  [BibTeX]

  @article{weibert_geteilt_2017,
  title = {Geteilt vernetzt: {Ausprägungen} des {Digital} {Divide} unter älteren {Migrantinnen} in {Deutschland} Ältere {Migrant}/-innen und {Medien}},
  journal = {Medien \& Altern Heft 11},
  author = {Weibert, Anne and Aal, Konstantin and Unbehaun, David and Wulf, Volker},
  month = nov,
  year = {2017},
  pages = {94},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G., Betz, M. & Wulf, V. (2017)Grounded Design – a praxeological IS research perspective

  IN Journal of Information Technology, Vol. 32, Pages: 163–179 doi:10.1057/jit.2016.5
  [BibTeX] [Abstract] [Download PDF]

  In this paper, we propose Grounded Design – a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.

  @article{rohde_grounded_2017-1,
  title = {Grounded {Design} - a praxeological {IS} research perspective},
  volume = {32},
  issn = {0268-3962},
  url = {https://doi.org/10.1057/jit.2016.5},
  doi = {10.1057/jit.2016.5},
  abstract = {In this paper, we propose Grounded Design - a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.},
  language = {en},
  number = {2},
  urldate = {2021-04-16},
  journal = {Journal of Information Technology},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Betz, Matthias and Wulf, Volker},
  month = jun,
  year = {2017},
  note = {Publisher: SAGE Publications Ltd},
  keywords = {design case study, grounded theory, IS design research, praxeology, socio-technical systems},
  pages = {163--179},
  }

• ---

  Stickel, O., Aal, K., Schorch, M., Pipek, V., Hornung, D., Boden, A. & Wulf, V. (2017)Computerclubs und Flüchtlingslager – Ein Diskussionsbeitrag zur Forschungs- und Bildungsarbeit aus praxistheoretischer Perspektive

  Tagungsband Do it! Yourself? Fragen zu (Forschungs-)Praktiken des Selbermachens. Wien doi:https://doi.org/10.14361/9783839433508
  [BibTeX] [Download PDF]

  @inproceedings{stickel_computerclubs_2017,
  address = {Wien},
  title = {Computerclubs und {Flüchtlingslager} - {Ein} {Diskussionsbeitrag} zur {Forschungs}- und {Bildungsarbeit} aus praxistheoretischer {Perspektive}},
  url = {https://www.degruyter.com/view/books/9783839433508/9783839433508-008/9783839433508-008.xml},
  doi = {https://doi.org/10.14361/9783839433508},
  booktitle = {Tagungsband {Do} it! {Yourself}? {Fragen} zu ({Forschungs}-){Praktiken} des {Selbermachens}},
  author = {Stickel, Oliver and Aal, Konstantin and Schorch, Marén and Pipek, Volkmar and Hornung, Dominik and Boden, Alexander and Wulf, Volker},
  year = {2017},
  keywords = {CSCW, FabLab},
  }

• ---

  Ludwig, T., Dax, J., Pipek, V. & Wulf, V. (2017)A Practice-Oriented Paradigm for End-User Development

  IN Paternò, F. & Wulf, V. (Eds.), New Perspectives in End-User Development Cham doi:10.1007/978-3-319-60291-2_2
  [BibTeX] [Abstract] [Download PDF]

  What is end-user development (EUD) and when does a user become an end-user developer? Since the concept of EUD encompasses methods as well as practices of appropriating technology, it is not easy to answer these questions and several researchers already dealt with these issues. Within our chapter we suggest to conceptually extend our understanding of both EUD and the end user (developer). We draw on experiences we gained from past research exploring EUD in practice. We reflect upon the concepts of “gentle slope of complexity,” “tailoring languages” and “appropriation” which we situate within the broader concept of “infrastructuring.” We claim that EUD is given whenever an end user starts modifying the permanent aspects of an application (soft- or hardware) and, thus, starts climbing the tailorability mountain – or in our words, the tailorability staircase – and switching to a higher level to perform a specific practice. In our newly developed terminology this very moment, called “point of infrastructure,” is characterized by a break-down in the current practices which leads an end user to becoming an end-user developer.

  @incollection{ludwig_practice-oriented_2017,
  address = {Cham},
  title = {A {Practice}-{Oriented} {Paradigm} for {End}-{User} {Development}},
  isbn = {978-3-319-60291-2},
  url = {https://doi.org/10.1007/978-3-319-60291-2_2},
  abstract = {What is end-user development (EUD) and when does a user become an end-user developer? Since the concept of EUD encompasses methods as well as practices of appropriating technology, it is not easy to answer these questions and several researchers already dealt with these issues. Within our chapter we suggest to conceptually extend our understanding of both EUD and the end user (developer). We draw on experiences we gained from past research exploring EUD in practice. We reflect upon the concepts of “gentle slope of complexity,” “tailoring languages” and “appropriation” which we situate within the broader concept of “infrastructuring.” We claim that EUD is given whenever an end user starts modifying the permanent aspects of an application (soft- or hardware) and, thus, starts climbing the tailorability mountain – or in our words, the tailorability staircase – and switching to a higher level to perform a specific practice. In our newly developed terminology this very moment, called “point of infrastructure,” is characterized by a break-down in the current practices which leads an end user to becoming an end-user developer.},
  language = {en},
  urldate = {2021-04-16},
  booktitle = {New {Perspectives} in {End}-{User} {Development}},
  publisher = {Springer International Publishing},
  author = {Ludwig, Thomas and Dax, Julian and Pipek, Volkmar and Wulf, Volker},
  editor = {Paternò, Fabio and Wulf, Volker},
  year = {2017},
  doi = {10.1007/978-3-319-60291-2_2},
  keywords = {appropriation, practice, infrastructuring, End-user development, gentle slope of complexity},
  pages = {23--41},
  }

• ---

  Wulf, V., Pipek, V., Rohde, M., Stevens, G. & Randall, D. (2017)Socio Informatics – A practice‐based perspective Proposed Table of Contents

  [BibTeX] [Abstract] [Download PDF]

  The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; ‘living labs’ and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, ‘Socio Informatics’ is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.

  @article{wulf_socio_2017,
  title = {Socio {Informatics} – {A} practice‐based perspective {Proposed} {Table} of {Contents}},
  url = {https://www.uni-siegen.de/infme/start_ifm/downloads/tagungen/eusset/book_proposal_socio.pdf},
  abstract = {The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; 'living labs' and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, 'Socio Informatics' is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.},
  author = {Wulf, Volker and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Randall, Dave},
  year = {2017},
  }

• ---

  Korn, M., de Carvalho, A. F. P., Langer, A., Zotz, P., Wulf, V. & Pipek, V. (2017)Nomadic Culture in Academic Settings: Pervasive Commuting and Institutional Support as Defining Elements

  IN International Reports on Socio-Informatics (IRSI), Vol. 14
  [BibTeX]

  @article{korn_nomadic_2017,
  title = {Nomadic {Culture} in {Academic} {Settings}: {Pervasive} {Commuting} and {Institutional} {Support} as {Defining} {Elements}},
  volume = {14},
  number = {3},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Korn, Matthias and de Carvalho, Aparecido Fabiano Pinatti and Langer, Amanda and Zotz, Phillipe and Wulf, Volker and Pipek, Volkmar},
  year = {2017},
  keywords = {MdK},
  }

• ---

  Weibert, A., Aal, K., Ribeiro, N. O. & Wulf, V. (2017)“This is My Story…”: Storytelling with Tangible Artifacts among Migrant Women in Germany

  Companion Publication of the 2017 \ACM\ Conference Companion Publication on Designing Interactive Systems, \DIS\ ’17, Edinburgh, United Kingdom, June 10-14, 2017., Publisher: ACM, Pages: 144–149 doi:10.1145/3064857.3079135
  [BibTeX] [Download PDF]

  @inproceedings{weibert_this_2017,
  title = {"{This} is {My} {Story}...": {Storytelling} with {Tangible} {Artifacts} among {Migrant} {Women} in {Germany}},
  isbn = {978-1-4503-4991-8},
  url = {http://doi.acm.org/10.1145/3064857.3079135},
  doi = {10.1145/3064857.3079135},
  booktitle = {Companion {Publication} of the 2017 \{{ACM}\} {Conference} {Companion} {Publication} on {Designing} {Interactive} {Systems}, \{{DIS}\} '17, {Edinburgh}, {United} {Kingdom}, {June} 10-14, 2017},
  publisher = {ACM},
  author = {Weibert, Anne and Aal, Konstantin and Ribeiro, Nora Oertel and Wulf, Volker},
  editor = {Mival, Oli and Smyth, Michael and Dalsgaard, Peter},
  year = {2017},
  pages = {144--149},
  }

• ---

  Hornung, D., Müller, C., Shlokovski, I. & Wulf, V. (2017)Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People

  Proceedings of the Conference on Human Factors in Computing Systems (CHI)., Pages: 7057–7069
  [BibTeX] [Download PDF]

  @inproceedings{hornung_navigating_2017,
  title = {Navigating {Relationships} and {Boundaries}: {Concerns} around {ICT}-uptake for {Elderly} {People}},
  url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Navigating-Relationships-and-Boundaries-Concerns-around-ICT-uptake-for-Elderly-People.pdf},
  booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
  author = {Hornung, Dominik and Müller, Claudia and Shlokovski, Irini and Wulf, Volker},
  year = {2017},
  keywords = {A-Paper, italg, a-paper},
  pages = {7057--7069},
  }

• ---

  Stein, M., Meurer, J., Boden, A. & Wulf, V. (2017)Mobility in Later Life – Appropriation of an Integrated Transportation Platform

  Proceedings of the Conference on Human Factors in Computing Systems (CHI).
  [BibTeX]

  @inproceedings{stein_mobility_2017,
  title = {Mobility in {Later} {Life} – {Appropriation} of an {Integrated} {Transportation} {Platform}},
  booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
  author = {Stein, Martin and Meurer, Johanna and Boden, Alexander and Wulf, Volker},
  year = {2017},
  keywords = {A-Paper},
  }

• ---

  Stickel, O., Aal, K., Fuchsberger, V., Tscheligi, M., Rüller, S., Wenzelmann, V., Pipek, V. & Wulf, V. (2017)3D printing/digital fabrication for education and the common good Workshop for C&T2017

  Workshop at the 8th international conference on Communities and Technologies. Troyes
  [BibTeX]

  @inproceedings{stickel_3d_2017,
  address = {Troyes},
  title = {{3D} printing/digital fabrication for education and the common good {Workshop} for {C}\&{T2017}},
  booktitle = {Workshop at the 8th international conference on {Communities} and {Technologies}},
  author = {Stickel, Oliver and Aal, Konstantin and Fuchsberger, Verena and Tscheligi, Manfred and Rüller, Sarah and Wenzelmann, Victoria and Pipek, Volkmar and Wulf, Volker},
  year = {2017},
  keywords = {CSCW, FabLab, yallah},
  }

• ---

  Vaziri, D., Aal, K., Gschwind, Y. J., Delbaere, K., Weibert, A., Annegarn, J., de Rosario, H., Wieching, R., Randall, D. & Wulf, V. (2017)Analysis of effects and usage indicators for a ICT-based fall prevention system in community dwelling older adults

  IN International Journal of Human-Computer Studies, Vol. 106, Pages: 10–25 doi:10.1016/j.ijhcs.2017.05.004
  [BibTeX]

  @article{vaziri_analysis_2017,
  title = {Analysis of effects and usage indicators for a {ICT}-based fall prevention system in community dwelling older adults},
  volume = {106},
  doi = {10.1016/j.ijhcs.2017.05.004},
  number = {February},
  journal = {International Journal of Human-Computer Studies},
  author = {Vaziri, Daryoush and Aal, Konstantin and Gschwind, Yves J and Delbaere, Kim and Weibert, Anne and Annegarn, Janneke and de Rosario, Helios and Wieching, Rainer and Randall, David and Wulf, Volker},
  year = {2017},
  keywords = {Exergames, Fall prevention, ICT Design, Older adults, Wearables},
  pages = {10--25},
  }

• ---

  Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2017)The Catch(es) with Smart Home – Experiences of a Living Lab Field Study

  Proceedings of the Conference on Human Factors in Computing Systems (CHI).
  [BibTeX]

  @inproceedings{jakobi_catches_2017,
  title = {The {Catch}(es) with {Smart} {Home} – {Experiences} of a {Living} {Lab} {Field} {Study}},
  booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
  author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
  year = {2017},
  keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, UUIS},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G., Betz, M. & Wulf, V. (2017)Grounded Design – a praxeological \IS\ research perspective

  IN JIT, Vol. 32, Pages: 163–179 doi:10.1057/jit.2016.5
  [BibTeX] [Download PDF]

  @article{rohde_grounded_2017,
  title = {Grounded {Design} - a praxeological \{{IS}\} research perspective},
  volume = {32},
  url = {https://doi.org/10.1057/jit.2016.5},
  doi = {10.1057/jit.2016.5},
  number = {2},
  journal = {JIT},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Betz, Matthias and Wulf, Volker},
  year = {2017},
  pages = {163--179},
  }

• ---

  Reuter, C., Gerwinski, J., Kaufhold, M., Moog, P., Pipek, V., Rusch, G., Schorch, M., Hassan, S. S., Soost, C., Wulf, V., Gerwinski, J., Soost, C., Hassan, S. S., Rusch, G., Moog, P., Pipek, V. & Wulf, V. (2017)Digitalisierung und Zivile Sicherheit: Zivilgesellschaftliche und betriebliche Kontinuität in Katastrophenlagen (KontiKat)

  IN Hoch, G., Schröteler von Brandt, H., Stein, V. & Schwarz, A. (Eds.), Sicherheit (DIAGONAL Jahrgang 38) Göttingen doi:10.14220/digo.2017.38.1.207
  [BibTeX] [Abstract] [Download PDF]

  Das Thema Sicherheit durchzieht sowohl das Leben Einzelner als auch das Zusammenleben von Personenkollektiven. In diesem Heft geht es um das Wahrnehmen und Wertschätzen sowie die Stabilisierung von Situationen, in denen Gefahren und Risiken reduziert werden. Außerdem stehen die Instrumentarien, Methoden und Maßnahmen im Fokus, mit denen Sicherheit geschaffen werden soll. Besonders in komplexen Systemen wird Sicherheit zu einem schwierig zu fassenden Thema, zu dessen Begleiterscheinungen beispielsweise die Beschneidung von Freiheit zählt. Sicherheit wird in allen Lebensgebieten relevant – von der Politik, Gesellschaft, Wirtschaft und Recht über die Arbeitswelt bis hin in Medien, Technologie, Ökologie und Medizin. Zudem ist der Umgang mit Sicherheit landeskulturell geprägt.

  @incollection{reuter_digitalisierung_2017,
  address = {Göttingen},
  title = {Digitalisierung und {Zivile} {Sicherheit}: {Zivilgesellschaftliche} und betriebliche {Kontinuität} in {Katastrophenlagen} ({KontiKat})},
  isbn = {978-3-8471-0739-2},
  url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdSchorchetal_DigitalisierungSicherheitKontiKat_Diagonal.pdf http://www.v-r.de/de/sicherheit/t-0/1094813/},
  abstract = {Das Thema Sicherheit durchzieht sowohl das Leben Einzelner als auch das Zusammenleben von Personenkollektiven. In diesem Heft geht es um das Wahrnehmen und Wertschätzen sowie die Stabilisierung von Situationen, in denen Gefahren und Risiken reduziert werden. Außerdem stehen die Instrumentarien, Methoden und Maßnahmen im Fokus, mit denen Sicherheit geschaffen werden soll. Besonders in komplexen Systemen wird Sicherheit zu einem schwierig zu fassenden Thema, zu dessen Begleiterscheinungen beispielsweise die Beschneidung von Freiheit zählt. Sicherheit wird in allen Lebensgebieten relevant – von der Politik, Gesellschaft, Wirtschaft und Recht über die Arbeitswelt bis hin in Medien, Technologie, Ökologie und Medizin. Zudem ist der Umgang mit Sicherheit landeskulturell geprägt.},
  booktitle = {Sicherheit ({DIAGONAL} {Jahrgang} 38)},
  publisher = {Vandenhoeck \& Ruprecht, Göttingen},
  author = {Reuter, Christian and Gerwinski, Jan and Kaufhold, Marc-André and Moog, Petra and Pipek, Volkmar and Rusch, Gebhard and Schorch, Marén and Hassan, Sohaib S. and Soost, Christian and Wulf, Volker and Gerwinski, Jan and Soost, Christian and Hassan, Sohaib S. and Rusch, Gebhard and Moog, Petra and Pipek, Volkmar and Wulf, Volker},
  editor = {Hoch, Gero and Schröteler von Brandt, Hildegard and Stein, Volker and Schwarz, Angela},
  year = {2017},
  doi = {10.14220/digo.2017.38.1.207},
  keywords = {CSCW, HCI, KontiKat, SMO, Infrastruktur, RSF, Kooperation},
  pages = {207--224},
  }

• ---

  Talhouk, R., Vlachokyriakos, V., Aal, K., Weibert, A., Ahmed, S., Fisher, K. E. & Wulf, V. (2017)Refugees & HCI Workshop: The Role of HCI in Responding to the Refugee Crisis: Workshop. BT – Proceedings of the 8th International Conference on Communities and Technologies, Troyes, France, June 26 – 30, 2017

  Proceedings of the 8th International Conference on Communities and Technologies, Troyes, France, June 26 – 30, 2017., Pages: 312–314 doi:10.1145/3083671.3083719
  [BibTeX] [Download PDF]

  @inproceedings{talhouk_refugees_2017,
  title = {Refugees \& {HCI} {Workshop}: {The} {Role} of {HCI} in {Responding} to the {Refugee} {Crisis}: {Workshop}. {BT} - {Proceedings} of the 8th {International} {Conference} on {Communities} and {Technologies}, {Troyes}, {France}, {June} 26 - 30, 2017},
  url = {http://doi.acm.org/10.1145/3083671.3083719},
  doi = {10.1145/3083671.3083719},
  booktitle = {Proceedings of the 8th {International} {Conference} on {Communities} and {Technologies}, {Troyes}, {France}, {June} 26 - 30, 2017},
  author = {Talhouk, Reem and Vlachokyriakos, Vasillis and Aal, Konstantin and Weibert, Anne and Ahmed, S and Fisher, Karen E and Wulf, Volker},
  year = {2017},
  pages = {312--314},
  }

• ---

  de Carvalho, A. F. P., Saeed, S., Reuter, C., Wulf, V., Pinatti de Carvalho, A. F., Saeed, S., Reuter, C. & Wulf, V. (2017)The Role of Technological Infrastructure in Nomadic Practices of a Social Activist Community

  Proceedings of the ECSCW-Workshop on Nomadic Culture Beyond Work Practices, International Reports on Socio-Informatics (IRSI). Sheffield, UK, Pages: 41–47
  [BibTeX] [Download PDF]

  @inproceedings{de_carvalho_role_2017,
  address = {Sheffield, UK},
  title = {The {Role} of {Technological} {Infrastructure} in {Nomadic} {Practices} of a {Social} {Activist} {Community}},
  volume = {14},
  url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2017Vol14Iss3/6_decarvalho-et-al_v14_n3.pdf},
  booktitle = {Proceedings of the {ECSCW}-{Workshop} on {Nomadic} {Culture} {Beyond} {Work} {Practices}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})},
  author = {de Carvalho, Aparecido Fabiano Pinatti and Saeed, Saqib and Reuter, Christian and Wulf, Volker and Pinatti de Carvalho, Aparecido Fabiano and Saeed, Saqib and Reuter, Christian and Wulf, Volker},
  year = {2017},
  keywords = {CSCW, HCI, PRAXLABS, Frieden, Infrastruktur},
  pages = {41--47},
  }

• ---

  Weibert, A., Mouratidis, M., Khateb, R., Rüller, S., Hosak, M., Potka, S., Aal, K. & Wulf, V. (2017)Creating Environmental Awareness with Upcycling Making Activities: A Study of Children in Germany and Palestine

  Proceedings of the 2017 Conference on Interaction Design and Children. New York, NY, USA, Publisher: ACM, Pages: 286–291 doi:10.1145/3078072.3079732
  [BibTeX] [Download PDF]

  @inproceedings{weibert_creating_2017,
  address = {New York, NY, USA},
  series = {{IDC} '17},
  title = {Creating {Environmental} {Awareness} with {Upcycling} {Making} {Activities}: {A} {Study} of {Children} in {Germany} and {Palestine}},
  isbn = {978-1-4503-4921-5},
  url = {http://doi.acm.org/10.1145/3078072.3079732},
  doi = {10.1145/3078072.3079732},
  booktitle = {Proceedings of the 2017 {Conference} on {Interaction} {Design} and {Children}},
  publisher = {ACM},
  author = {Weibert, Anne and Mouratidis, Marios and Khateb, Renad and Rüller, Sarah and Hosak, Miriam and Potka, Shpresa and Aal, Konstantin and Wulf, Volker},
  year = {2017},
  keywords = {yallah, computer club, children, environment, intercultural, learning, making, upcycling},
  pages = {286--291},
  }

• ---

  Weibert, A., Randall, D. & Wulf, V. (2017)Extending Value Sensitive Design to Off-the-Shelf Technology: Lessons Learned from a Local Intercultural Computer Club

  IN Interacting with Computers, Vol. 29, Pages: 715–736
  [BibTeX]

  @article{weibert_extending_2017,
  title = {Extending {Value} {Sensitive} {Design} to {Off}-the-{Shelf} {Technology}: {Lessons} {Learned} from a {Local} {Intercultural} {Computer} {Club}},
  volume = {29},
  number = {5},
  journal = {Interacting with Computers},
  author = {Weibert, Anne and Randall, Dave and Wulf, Volker},
  year = {2017},
  pages = {715--736},
  }

• ---

  Castelli, N., Ogonowski, C., Jakobi, T., Stein, M., Stevens, G. & Wulf, V. (2017)What happened in my home?: An End-User Development Approach for Smart Home Data Visualization

  Proceedings of the Conference on Human Factors in Computing Systems (CHI).
  [BibTeX] [Abstract]

  Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.

  @inproceedings{castelli_what_2017,
  title = {What happened in my home?: {An} {End}-{User} {Development} {Approach} for {Smart} {Home} {Data} {Visualization}},
  abstract = {Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.},
  booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
  author = {Castelli, Nico and Ogonowski, Corinna and Jakobi, Timo and Stein, Martin and Stevens, Gunnar and Wulf, Volker},
  year = {2017},
  keywords = {PRAXLABS, SMARTLIVE, a-paper},
  }

• ---

  Bennett, L. W., Borning, A. & Wulf, V. (2017)Solutions for Economics, Environment and Democracy \(SEED):\ Workshop

  Proceedings of the 8th International Conference on Communities and Technologies, Troyes, France, June 26 – 30, 2017., Publisher: ACM, Pages: 329–330 doi:10.1145/3083671.3083716
  [BibTeX] [Download PDF]

  @inproceedings{bennett_solutions_2017,
  title = {Solutions for {Economics}, {Environment} and {Democracy} \{({SEED}):\} {Workshop}},
  isbn = {978-1-4503-4854-6},
  url = {http://doi.acm.org/10.1145/3083671.3083716},
  doi = {10.1145/3083671.3083716},
  booktitle = {Proceedings of the 8th {International} {Conference} on {Communities} and {Technologies}, {Troyes}, {France}, {June} 26 - 30, 2017},
  publisher = {ACM},
  author = {Bennett, W Lance and Borning, Alan and Wulf, Volker},
  year = {2017},
  pages = {329--330},
  }

2016

• ---

  Ludwig, T., Kotthaus, C., Stein, M., Durt, H., Kurz, C., Wenz, J., Doublet, T., Becker, M., Pipek, V. & Wulf, V. (2016)Arbeiten im Mittelstand 4.0 – KMU im Spannungsfeld des digitalen Wandels

  IN HMD Praxis der Wirtschaftsinformatik, Vol. 53, Pages: 71–86 doi:10.1365/s40702-015-0200-y
  [BibTeX] [Abstract] [Download PDF]

  Zusammenfassung Das aktuelle Verständnis von Industrie 4.0 umfasst oftmals die Vision einer vollautomatisierten und Technologie-determinierten Entwicklung der deutschen Industrie. Eine praktische Ausgestaltung einer solchen Vision bietet dabei keine hinreichende Option für den Mittelstand – den eigentlichen Treiber der deutschen Wirtschaft. Speziell bei kleineren und mittelständischen Unternehmen sichern die eigenen Mitarbeiter/innen sowie deren Erfahrungen und Arbeitsver-mögen maßgeblich den wirtschaftlichen Erfolg und müssen bei der Ausgestaltung von Industrie 4.0-Konzepten und -Technologien in den Fokus gerückt werden. Bei 72 T. Ludwig et al. 1 3 der Betrachtung der Mitarbeiter bzw. der Mitarbeiterinnen im Zentrum des Mittel-standes, fallen bei der praktischen Ausgestaltung von Industrie 4.0 eine Vielzahl sozialer Fragestellungen an, welche vor allem aber im Betrieb von Unternehmen und Betriebsrat bearbeitet und sozialpartnerschaftlich ausgestaltet werden müssen. In diesem Artikel werden die aktuellen Spannungsfelder präsentiert, in welchen die sozialen Fragestellungen angesiedelt sind. Diese wurden auf Basis eines Experten-workshops mit Geschäftsführern und Unternehmensberatern kleiner und mittelstän-discher Unternehmen sowie durch verschiedene Interviews mit Vertretern der IG Metall im Hinblick auf die Veränderung von Arbeit im Kontext von Industrie 4.0 erhoben. Schlüsselwörter Industrie 4.0 · Sozialpartnerschaft · Mittelstand · KMU · Integrierte Organisations-und Technologieentwicklung

  @article{ludwig_arbeiten_2016,
  title = {Arbeiten im {Mittelstand} 4.0 – {KMU} im {Spannungsfeld} des digitalen {Wandels}},
  volume = {53},
  issn = {1436-3011},
  url = {https://wm.baden-wuerttemberg.de/fileadmin/redaktion/m-wm/intern/Dateien_Downloads/Arbeit/Arbeitsmarktpolitik_Arbeitsschutz/B2_Ludwig_2016-Arbeitswelt-Ludwig_-_Kopie.pdf http://link.springer.com/10.1365/s40702-015-0200-y http://wineme.uni-siegen.de/paper/},
  doi = {10.1365/s40702-015-0200-y},
  abstract = {Zusammenfassung Das aktuelle Verständnis von Industrie 4.0 umfasst oftmals die Vision einer vollautomatisierten und Technologie-determinierten Entwicklung der deutschen Industrie. Eine praktische Ausgestaltung einer solchen Vision bietet dabei keine hinreichende Option für den Mittelstand – den eigentlichen Treiber der deutschen Wirtschaft. Speziell bei kleineren und mittelständischen Unternehmen sichern die eigenen Mitarbeiter/innen sowie deren Erfahrungen und Arbeitsver-mögen maßgeblich den wirtschaftlichen Erfolg und müssen bei der Ausgestaltung von Industrie 4.0-Konzepten und -Technologien in den Fokus gerückt werden. Bei 72 T. Ludwig et al. 1 3 der Betrachtung der Mitarbeiter bzw. der Mitarbeiterinnen im Zentrum des Mittel-standes, fallen bei der praktischen Ausgestaltung von Industrie 4.0 eine Vielzahl sozialer Fragestellungen an, welche vor allem aber im Betrieb von Unternehmen und Betriebsrat bearbeitet und sozialpartnerschaftlich ausgestaltet werden müssen. In diesem Artikel werden die aktuellen Spannungsfelder präsentiert, in welchen die sozialen Fragestellungen angesiedelt sind. Diese wurden auf Basis eines Experten-workshops mit Geschäftsführern und Unternehmensberatern kleiner und mittelstän-discher Unternehmen sowie durch verschiedene Interviews mit Vertretern der IG Metall im Hinblick auf die Veränderung von Arbeit im Kontext von Industrie 4.0 erhoben. Schlüsselwörter Industrie 4.0 · Sozialpartnerschaft · Mittelstand · KMU · Integrierte Organisations-und Technologieentwicklung},
  number = {1},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Durt, Hartwig and Kurz, Constanze and Wenz, Julian and Doublet, Thorsten and Becker, Maximilian and Pipek, Volkmar and Wulf, Volker},
  month = feb,
  year = {2016},
  keywords = {CSCW, PRAXLABS},
  pages = {71--86},
  }

• ---

  Vaziri, D., Aal, K., Ogonowski, C., Thomas von Rekowski, M. K., Marston, H., Poveda, R., Gschwind, Y., Delbaere, K., Wieching, R. & Wulf, V. (2016)Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,

  IN European Review of Aging and Physical Activity, Vol. 13, Pages: 1–9
  [BibTeX]

  @article{vaziri_exploring_2016,
  title = {Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,},
  volume = {13},
  number = {6},
  journal = {European Review of Aging and Physical Activity},
  author = {Vaziri, Daryoush and Aal, Konstantin and Ogonowski, Corinna and Thomas von Rekowski, Michael Kroll and Marston, Hannah and Poveda, Rakel and Gschwind, Yves and Delbaere, Kim and Wieching, Rainer and Wulf, Volker},
  year = {2016},
  pages = {1--9},
  }

• ---

  Aal, K., Mouratidis, M., Weibert, A. & Wulf, V. (2016)Challenges of CI Initiatives in a Political Unstable Situation -Case Study of a Computer Club in a Refugee Camp

  doi:10.1145/2957276.2996281
  [BibTeX] [Abstract]

  This poster describes the research around computer clubs in Palestinian refugee camps and the various lessons learned during the establishment of this intervention such the importance of the physical infrastructure (e.g. clean room, working hardware), soft technologies (e.g. knowledge transfer through workshops), social infrastructure (e.g. reliable partners in the refugee camp, partner from the university) and social capital (e.g. shared vision and values of all stakeholders). These important insights can be transferred on other interventions in similar unstable environments.

  @article{aal_challenges_2016,
  title = {Challenges of {CI} {Initiatives} in a {Political} {Unstable} {Situation} -{Case} {Study} of a {Computer} {Club} in a {Refugee} {Camp}},
  doi = {10.1145/2957276.2996281},
  abstract = {This poster describes the research around computer clubs in Palestinian refugee camps and the various lessons learned during the establishment of this intervention such the importance of the physical infrastructure (e.g. clean room, working hardware), soft technologies (e.g. knowledge transfer through workshops), social infrastructure (e.g. reliable partners in the refugee camp, partner from the university) and social capital (e.g. shared vision and values of all stakeholders). These important insights can be transferred on other interventions in similar unstable environments.},
  author = {Aal, Konstantin and Mouratidis, Marios and Weibert, Anne and Wulf, Volker},
  year = {2016},
  keywords = {yallah, Come\_In, Community informatics, Computer club, Refugee camp, West Bank},
  }

• ---

  Ludwig, T., Kotthaus, C., Stein, M., Durt, H., Kurz, C., Wenz, J., Doublet, T., Becker, M., Pipek, V. & Wulf, V. (2016)Working in Industry 4.0 – SME in the Field of Tension of Digital Transformation

  IN HMD Praxis der Wirtschaftsinformatik, Vol. 53, Pages: 71–86 doi:10.1365/s40702-015-0200-y
  [BibTeX] [Abstract] [Download PDF]

  The current understanding of `Industry 4.0′ often includes the vision of a fully-automated and technology-driven development of the German industry. But the practical configuration of such a vision is not an appropriate option for small and medium companies, which are the actual driver of the German economy. Especially for smaller and medium sized companies, the own staff, as well as their experiences and work capacity decisively secure the economic success and need to be put in the spotlight of industrial 4.0 concepts and technologies. When considering the employee as one of the central factors of success within small and medium companies, the practical adaption of fully-automated and technology-driven concepts raise a variety of social issues, which need to be addressed by the social partnership, such as employer organizations, employee organizations as well as scientific partners. This article presents the current social issues as well as areas of conflict in which these social issues are settled. Such issues were collected on the basis of an expert workshop with managers and business consultants of small and medium companies and various interviews with representatives from the labor union IG Metall and the employers’ associations in regard to the change of work in the context of `Industry 4.0′.

  @article{ludwig_working_2016,
  title = {Working in {Industry} 4.0 - {SME} in the {Field} of {Tension} of {Digital} {Transformation}},
  volume = {53},
  issn = {2198-2775},
  url = {http://dx.doi.org/10.1365/s40702-015-0200-y},
  doi = {10.1365/s40702-015-0200-y},
  abstract = {The current understanding of `Industry 4.0' often includes the vision of a fully-automated and technology-driven development of the German industry. But the practical configuration of such a vision is not an appropriate option for small and medium companies, which are the actual driver of the German economy. Especially for smaller and medium sized companies, the own staff, as well as their experiences and work capacity decisively secure the economic success and need to be put in the spotlight of industrial 4.0 concepts and technologies. When considering the employee as one of the central factors of success within small and medium companies, the practical adaption of fully-automated and technology-driven concepts raise a variety of social issues, which need to be addressed by the social partnership, such as employer organizations, employee organizations as well as scientific partners. This article presents the current social issues as well as areas of conflict in which these social issues are settled. Such issues were collected on the basis of an expert workshop with managers and business consultants of small and medium companies and various interviews with representatives from the labor union IG Metall and the employers' associations in regard to the change of work in the context of `Industry 4.0'.},
  number = {1},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Durt, Hartwig and Kurz, Constanze and Wenz, Julian and Doublet, Thorsten and Becker, Maximilian and Pipek, Volkmar and Wulf, Volker},
  year = {2016},
  keywords = {CSCW, SME},
  pages = {71--86},
  }

• ---

  Tadic, B., Rohde, M., Wulf, V. & Randall, D. (2016)ICT Use by Prominent Activists in Republika Srpska

  IN Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems – CHI ’16, Pages: 3364–3377 doi:10.1145/2858036.2858153
  [BibTeX] [Download PDF]

  @article{tadic_ict_2016,
  title = {{ICT} {Use} by {Prominent} {Activists} in {Republika} {Srpska}},
  url = {http://dl.acm.org/citation.cfm?id=2858036.2858153 http://wineme.uni-siegen.de/paper/2016/p3364-tadic.pdf},
  doi = {10.1145/2858036.2858153},
  journal = {Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16},
  author = {Tadic, Borislav and Rohde, Markus and Wulf, Volker and Randall, David},
  year = {2016},
  keywords = {A-Paper, social media, activism, activist, Bosnia, facebook, ICT, nonprofit, political, protest, srpska, tools},
  pages = {3364--3377},
  }

• ---

  Rohde, M., Aal, K., Misaki, K., Randall, D., Weibert, A. & Wulf, V. (2016)Out of Syria: Mobile Media in Use at the Time of Civil War

  IN International Journal of Human Computer Interaction, Vol. 32, Pages: 515–531 doi:10.1080/10447318.2016.1177300
  [BibTeX] [Abstract] [Download PDF]

  Social media usage during the recent uprisings in Arabian countries has gained increasing attention in CHI research. This study adds to these insights by providing some findings on the use of ICT, specifically mobile media, by opposition forces and political activists during the Syrian civil war. The presented study is based on 17 interviews with Syrian FSA fighters, oppositional activists and refugees. A first analysis showed evidence for some very specific use patterns during wartime (compared to media usage of political activists under less anomic conditions). The study also describes a fragmented telecom infrastructure in today’s Syria: government-controlled regions offer fairly intact infrastructures while rebel-controlled regions are cut-off from telephone and internet. Moreover, the central and very critical role of mobile video for documenting, mobilization, and propaganda is discussed.

  @article{rohde_out_2016,
  title = {Out of {Syria}: {Mobile} {Media} in {Use} at the {Time} of {Civil} {War}},
  volume = {32},
  issn = {15327590},
  url = {http://dx.doi.org/10.1080/10447318.2016.1177300 http://wineme.uni-siegen.de/paper/2016/out_of_syria_mobile_media_in_use_at_the_time_of_civil_war_(1).pdf},
  doi = {10.1080/10447318.2016.1177300},
  abstract = {Social media usage during the recent uprisings in Arabian countries has gained increasing attention in CHI research. This study adds to these insights by providing some findings on the use of ICT, specifically mobile media, by opposition forces and political activists during the Syrian civil war. The presented study is based on 17 interviews with Syrian FSA fighters, oppositional activists and refugees. A first analysis showed evidence for some very specific use patterns during wartime (compared to media usage of political activists under less anomic conditions). The study also describes a fragmented telecom infrastructure in today's Syria: government-controlled regions offer fairly intact infrastructures while rebel-controlled regions are cut-off from telephone and internet. Moreover, the central and very critical role of mobile video for documenting, mobilization, and propaganda is discussed.},
  number = {7},
  journal = {International Journal of Human Computer Interaction},
  author = {Rohde, Markus and Aal, Konstantin and Misaki, Kaoru and Randall, Dave and Weibert, Anne and Wulf, Volker},
  year = {2016},
  keywords = {Come\_In},
  pages = {515--531},
  }

• ---

  Weibert, A., Sprenger, M., Randall, D. & Wulf, V. (2016)Lifecycles of Computer Clubs: Rhythms and Patterns of Collaboration and Learning in an Intercultural Setting

  Proceedings of the 19th International Conference on Supporting Group Work. New York, NY, USA, Publisher: ACM, Pages: 137–147 doi:10.1145/2957276.2957306
  [BibTeX] [Download PDF]

  @inproceedings{weibert_lifecycles_2016,
  address = {New York, NY, USA},
  series = {{GROUP} '16},
  title = {Lifecycles of {Computer} {Clubs}: {Rhythms} and {Patterns} of {Collaboration} and {Learning} in an {Intercultural} {Setting}},
  isbn = {978-1-4503-4276-6},
  url = {http://doi.acm.org/10.1145/2957276.2957306},
  doi = {10.1145/2957276.2957306},
  booktitle = {Proceedings of the 19th {International} {Conference} on {Supporting} {Group} {Work}},
  publisher = {ACM},
  author = {Weibert, Anne and Sprenger, Mary-Ann and Randall, Dave and Wulf, Volker},
  year = {2016},
  keywords = {Come\_In, computer club, children, intercultural, collaboration, lifecycles},
  pages = {137--147},
  }

• ---

  Abele, N. D., Hoffmann, S., Kuhnhen, C., Ludwig, T., Schäfer, W., Schweitzer, M. & Wulf, V. (2016)Supporting the Set-up Processes by Cyber Elements based on the Example of Tube Bending

  Informatik 2016 – Informatik von Menschen für Menschen, GI-Edition-Lecture Notes in Informatics (LNI). Klagenfurt
  [BibTeX] [Download PDF]

  @inproceedings{abele_supporting_2016,
  address = {Klagenfurt},
  title = {Supporting the {Set}-up {Processes} by {Cyber} {Elements} based on the {Example} of {Tube} {Bending}},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/1627.pdf},
  booktitle = {Informatik 2016 – {Informatik} von {Menschen} für {Menschen}, {GI}-{Edition}-{Lecture} {Notes} in {Informatics} ({LNI})},
  author = {Abele, Nils Darwin and Hoffmann, Sven and Kuhnhen, Christopher and Ludwig, Thomas and Schäfer, Walter and Schweitzer, Marcus and Wulf, Volker},
  year = {2016},
  keywords = {CSCW},
  }

• ---

  Lazar, J., Abascal, J., Barbosa, S., Barksdale, J., Friedman, B., Grossklags, J., Gulliksen, J., Johnson, J., McEwan, T., Martinez-Normand, L., Michalk, W., Tsai, J., van der Veer, G., Axelson, H., Walldius, A., Whitney, G., Winckler, M., Wulf, V., Churchill, E. F., Cranor, L., Davis, J., Hedge, A., Hochheiser, H., Hourcade, J. P., Lewis, C., Nathan, L., Paternò, F., Reid, B., Quesenbery, W., Selker, T. & Wentz, B. (2016)Human–Computer Interaction and International Public Policymaking: A Framework for Understanding and Taking Future Actions

  doi:10.1561/1100000062
  [BibTeX] [Download PDF]

  @book{lazar_humancomputer_2016,
  title = {Human–{Computer} {Interaction} and {International} {Public} {Policymaking}: {A} {Framework} for {Understanding} and {Taking} {Future} {Actions}},
  volume = {9},
  isbn = {1-100-00006-2},
  url = {http://www.nowpublishers.com/article/Details/HCI-062 http://wineme.uni-siegen.de/paper/2016/fthci_policy_published.pdf},
  number = {2},
  author = {Lazar, Jonathan and Abascal, Julio and Barbosa, Simone and Barksdale, Jeremy and Friedman, Batya and Grossklags, Jens and Gulliksen, Jan and Johnson, Jeff and McEwan, Tom and Martinez-Normand, Loic and Michalk, Wibke and Tsai, Janice and van der Veer, Gerrit and Axelson, Hans and Walldius, Ake and Whitney, Gill and Winckler, Marco and Wulf, Volker and Churchill, Elizabeth F. and Cranor, Lorrie and Davis, Janet and Hedge, Alan and Hochheiser, Harry and Hourcade, Juan Pablo and Lewis, Clayton and Nathan, Lisa and Paternò, Fabio and Reid, Blake and Quesenbery, Whitney and Selker, Ted and Wentz, Brian},
  year = {2016},
  doi = {10.1561/1100000062},
  keywords = {Design and Evaluation: User-centered design proces, History of the research community, Interdisciplinary influence: The role of the socia, Privacy and social implications},
  }

• ---

  Boden, A., Al-Akkad, A., Liegl, M., Buscher, M., Stein, M., Randall, D. & Wulf, V. (2016)Managing Visibility and Validity of Distress Calls with an Ad-Hoc SOS System

  IN ACM Transactions on Computer-Human Interaction (TOCHI), Vol. 23/6
  [BibTeX]

  @article{boden_managing_2016,
  title = {Managing {Visibility} and {Validity} of {Distress} {Calls} with an {Ad}-{Hoc} {SOS} {System}},
  volume = {23/6},
  journal = {ACM Transactions on Computer-Human Interaction (TOCHI)},
  author = {Boden, Alexander and Al-Akkad, Amro and Liegl, Michael and Buscher, Monika and Stein, Martin and Randall, Dave and Wulf, Volker},
  year = {2016},
  }

• ---

  Weibert, A., Aal, K., Marshall, A. & Wulf, V. (2016)Facilitating STEAM Learning among Children with Paper Circuit Activities

  FabLearn Europe. Preston
  [BibTeX] [Download PDF]

  @inproceedings{weibert_facilitating_2016,
  address = {Preston},
  title = {Facilitating {STEAM} {Learning} among {Children} with {Paper} {Circuit} {Activities}},
  url = {http://fablearn.eu/wp-content/uploads/Fablearn2016_IlluminatingSteamKnowledge_160513.pdf},
  booktitle = {{FabLearn} {Europe}},
  author = {Weibert, Anne and Aal, Konstantin and Marshall, Andrea and Wulf, Volker},
  year = {2016},
  keywords = {Come\_In},
  }

• ---

  Stickel, O., Ogonowski, C., Jakobi, T., Gunnar, S., Pipek, V., Wulf, V., Stevens, G., Pipek, V., Wulf, V., Gunnar, S., Pipek, V. & Wulf, V. (2016)User Integration in Agile Software Development Processes: Practices and Challenges in Small and Medium Sized Enterprises

  IN Cockton, G., Gregory, P., Lárusdóttir, M. & Cajander, A. (Eds.), Integrating User-Centred Design in Agile Development doi:10.1007/978-3-319-32165-3_1
  [BibTeX] [Download PDF]

  @incollection{stickel_user_2016,
  title = {User {Integration} in {Agile} {Software} {Development} {Processes}: {Practices} and {Challenges} in {Small} and {Medium} {Sized} {Enterprises}},
  isbn = {978-3-319-32163-9},
  url = {http://link.springer.com/10.1007/978-3-319-32165-3_1 http://link.springer.com/10.1007/978-3-319-32165-3%7B_%7D1},
  booktitle = {Integrating {User}-{Centred} {Design} in {Agile} {Development}},
  publisher = {Springer International Publishing AG Switzerland},
  author = {Stickel, Oliver and Ogonowski, Corinna and Jakobi, Timo and Gunnar, Stevens and Pipek, Volkmar and Wulf, Volker and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker and Gunnar, Stevens and Pipek, Volkmar and Wulf, Volker},
  editor = {Cockton, Gilbert and Gregory, Peggy and Lárusdóttir, Marta and Cajander, Asa},
  year = {2016},
  doi = {10.1007/978-3-319-32165-3_1},
  keywords = {CSCW, PRAXLABS, SMARTLIVE, CUBES},
  pages = {49--76},
  }

• ---

  Meurer, J., Lawo, D., Janssen, L. & Wulf, V. (2016)Designing Mobility Eco-Feedback for Elderly Users

  Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 921–926 doi:10.1145/2851581.2851599
  [BibTeX] [Download PDF]

  @inproceedings{meurer_designing_2016,
  address = {New York, NY, USA},
  series = {{CHI} {EA} '16},
  title = {Designing {Mobility} {Eco}-{Feedback} for {Elderly} {Users}},
  isbn = {978-1-4503-4082-3},
  url = {http://doi.acm.org/10.1145/2851581.2851599},
  doi = {10.1145/2851581.2851599},
  booktitle = {Proceedings of the 2016 {CHI} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {ACM},
  author = {Meurer, Johanna and Lawo, Dennis and Janssen, Lukas and Wulf, Volker},
  year = {2016},
  keywords = {PRAXLABS, mobility, behavior change, eco-feedback, elderly adults, persuasive sustainability, a-paper},
  pages = {921--926},
  }

• ---

  Stein, M., Boden, A., Hornung, D. & Wulf, V. (2016)Third Spaces in the Age of IoT: A Study on Participatory Design of Complex Systems

  Symposium on Challenges and experiences in designing for an ageing society, 12th International Conference on Designing Interactive Systems (COOP). Trento, Italia
  [BibTeX]

  @inproceedings{stein_third_2016,
  address = {Trento, Italia},
  title = {Third {Spaces} in the {Age} of {IoT}: {A} {Study} on {Participatory} {Design} of {Complex} {Systems}},
  booktitle = {Symposium on {Challenges} and experiences in designing for an ageing society, 12th {International} {Conference} on {Designing} {Interactive} {Systems} ({COOP})},
  author = {Stein, Martin and Boden, Alexander and Hornung, Dominik and Wulf, Volker},
  year = {2016},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G. & Wulf, V. (2016)Grounded Design: A Praxeological IS Research Perspective

  IN Journal of Information Technology (JIT) doi:DOI: 10.1057/jit.2016.5
  [BibTeX] [Download PDF]

  @article{rohde_grounded_2016,
  title = {Grounded {Design}: {A} {Praxeological} {IS} {Research} {Perspective}},
  url = {http://link.springer.com/article/10.1057/jit.2016.5},
  doi = {DOI: 10.1057/jit.2016.5},
  journal = {Journal of Information Technology (JIT)},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Wulf, Volker},
  year = {2016},
  keywords = {A-Paper, DBL},
  }

• ---

  Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2016)Das Zuhause smart machen – Erfahrungen aus Nutzersicht

  Mensch & Computer: Tagungsband., Publisher: accepted, Pages: 1–10
  [BibTeX] [Download PDF]

  @inproceedings{jakobi_zuhause_2016,
  title = {Das {Zuhause} smart machen – {Erfahrungen} aus {Nutzersicht}},
  url = {https://www.researchgate.net/profile/Corinna_Ogonowski/publication/307935722_Das_Zuhause_smart_machen_Erfahrungen_aus_Nutzersicht/links/57d2933508ae5f03b48caac4.pdf},
  booktitle = {Mensch \& {Computer}: {Tagungsband}},
  publisher = {accepted},
  author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
  year = {2016},
  keywords = {PRAXLABS, SMARTLIVE, DBL, Smart Live},
  pages = {1--10},
  }

• ---

  Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2016)Smart Home Experience Journey: Über den Einsatz und die Wahrnehmung von Smart Home-Technologien im Alltag

  IN WISSENSCHAFT TRIFFT PRAXIS, Pages: 12
  [BibTeX] [Download PDF]

  @article{jakobi_smart_2016,
  title = {Smart {Home} {Experience} {Journey}: Über den {Einsatz} und die {Wahrnehmung} von {Smart} {Home}-{Technologien} im {Alltag}},
  url = {http://www.connected-living.org/content/4-information/4-downloads/4-studien/1-wissenschaft-trifft-praxis-neue-formen-des-home-experience-design-juli-2016-quelle-mittelstand-digital/wissenschaft-trifft-praxis_neue-formen-des-home-experience-designs.pdf},
  journal = {WISSENSCHAFT TRIFFT PRAXIS},
  author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
  year = {2016},
  keywords = {SMARTLIVE, DBL},
  pages = {12},
  }

• ---

  Schorch, M., Wan, L., Randall, D. & Wulf, V. (2016)Designing for Those who are Overlooked – Insider Perspectives on Care Practices and Cooperative Work of Elderly Informal Caregivers

  Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing – CSCW ’16. New York, New York, USA, Publisher: ACM Press, Pages: 785–797 doi:10.1145/2818048.2819999
  [BibTeX] [Download PDF]

  @inproceedings{schorch_designing_2016,
  address = {New York, New York, USA},
  title = {Designing for {Those} who are {Overlooked} - {Insider} {Perspectives} on {Care} {Practices} and {Cooperative} {Work} of {Elderly} {Informal} {Caregivers}},
  isbn = {978-1-4503-3592-8},
  url = {http://dl.acm.org/citation.cfm?id=2818048.2819999 http://wineme.uni-siegen.de/paper/2016/787_schorch.pdf},
  doi = {10.1145/2818048.2819999},
  booktitle = {Proceedings of the 19th {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} \& {Social} {Computing} - {CSCW} '16},
  publisher = {ACM Press},
  author = {Schorch, Marén and Wan, Lin and Randall, David and Wulf, Volker},
  year = {2016},
  keywords = {aging society, caregiver, cooperation, ethnography, health},
  pages = {785--797},
  }

• ---

  Ogonowski, C., Aal, K., Vaziri, D., Rekowski, T. V., Randall, D., Schreiber, D., Wieching, R. & Wulf, V. (2016)ICT-Based Fall Prevention System for Older Adults: Qualitative Results from a Long-Term Field Study

  IN ACM Trans. Comput.-Hum. Interact., Vol. 23, Pages: 29:1–29:33 doi:10.1145/2967102
  [BibTeX] [Download PDF]

  @article{ogonowski_ict-based_2016,
  title = {{ICT}-{Based} {Fall} {Prevention} {System} for {Older} {Adults}: {Qualitative} {Results} from a {Long}-{Term} {Field} {Study}},
  volume = {23},
  issn = {1073-0516},
  url = {http://doi.acm.org/10.1145/2967102},
  doi = {10.1145/2967102},
  number = {5},
  journal = {ACM Trans. Comput.-Hum. Interact.},
  author = {Ogonowski, Corinna and Aal, Konstantin and Vaziri, Daryoush and Rekowski, Thomas Von and Randall, Dave and Schreiber, Dirk and Wieching, Rainer and Wulf, Volker},
  year = {2016},
  keywords = {qualitative research, Living Lab, Exergame, fall prevention, fall risk, long-term study, older adults},
  pages = {29:1--29:33},
  }

• ---

  Meurer, J., Ogonowski, C., Stevens, G. & Wulf, V. (2016)Nachhaltiges Innovationsmanagement in KMU : Eine empirische Untersuchung zu Living Labs as a Service

  Multikonferenz Wirtschaftsinformatik (MKWI)., Pages: 917–928
  [BibTeX] [Download PDF]

  @inproceedings{meurer_nachhaltiges_2016,
  title = {Nachhaltiges {Innovationsmanagement} in {KMU} : {Eine} empirische {Untersuchung} zu {Living} {Labs} as a {Service}},
  url = {http://www.mittelstand-digital.de/MD/Redaktion/DE/PDF/nachhaltiges-innovaionsmarketing,property=pdf,bereich=md,sprache=de,rwb=true.pdf},
  booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
  author = {Meurer, Johanna and Ogonowski, Corinna and Stevens, Gunnar and Wulf, Volker},
  year = {2016},
  keywords = {PRAXLABS, SMARTLIVE, DBL},
  pages = {917--928},
  }

• ---

  Wan, L., Müller, C., Randall, D. & Wulf, V. (2016)Design of A GPS Monitoring System for Dementia Care and Its Challenges in Academia-Industry Project

  IN ACM Trans. Comput.-Hum. Interact., Vol. 23, Pages: 31:1–31:36 doi:10.1145/2963095
  [BibTeX]

  @article{wan_design_2016,
  title = {Design of {A} {GPS} {Monitoring} {System} for {Dementia} {Care} and {Its} {Challenges} in {Academia}-{Industry} {Project}},
  volume = {23},
  issn = {1073-0516},
  doi = {10.1145/2963095},
  number = {5},
  journal = {ACM Trans. Comput.-Hum. Interact.},
  author = {Wan, Lin and Müller, Claudia and Randall, Dave and Wulf, Volker},
  year = {2016},
  keywords = {design research, GPS monitoring system, joint research, Wandering behavior, italg},
  pages = {31:1--31:36},
  }

• ---

  Vaziri, D., Aal, K., Ogonowski, C., von Rekowski, T., Kroll, M., Marston, H., Poveda, R., Gschwind, Y., Delbaere, K., Wieching, R. & Wulf, V. (2016)Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,

  IN European Review of Aging and Physical Activity, Vol. 13, Pages: 1–9
  [BibTeX]

  @article{vaziri_exploring_2016-1,
  title = {Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,},
  volume = {13},
  number = {6},
  journal = {European Review of Aging and Physical Activity},
  author = {Vaziri, Daryoush and Aal, Konstantin and Ogonowski, Corinna and von Rekowski, Thomas and Kroll, Michael and Marston, Hannah and Poveda, Rakel and Gschwind, Yves and Delbaere, Kim and Wieching, Rainer and Wulf, Volker},
  year = {2016},
  keywords = {PRAXLABS, iStoppFalls},
  pages = {1--9},
  }

2015

• ---

  Ley, B., Ogonowski, C., Mu, M., Hess, J., Race, N. J. P., Randall, D., Rouncefield, M. & Wulf, V. (2015)At Home with Users: A Comparative View of Living Labs

  IN Interacting with Computers, Vol. 27, Pages: 21–35 doi:10.1093/iwc/iwu025
  [BibTeX] [Abstract] [Download PDF]

  Living Labs provide a human-centric’ research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users’ individual characteristics and their role in the community dynamics of Living Labs.

  @article{ley_at_2015,
  title = {At {Home} with {Users}: {A} {Comparative} {View} of {Living} {Labs}},
  volume = {27},
  issn = {0953-5438},
  url = {http://iwc.oxfordjournals.org/content/early/2014/07/29/iwc.iwu025.abstract http://dx.doi.org/10.1093/iwc/iwu025},
  doi = {10.1093/iwc/iwu025},
  abstract = {Living Labs provide a human-centric' research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users' individual characteristics and their role in the community dynamics of Living Labs.},
  number = {1},
  journal = {Interacting with Computers},
  author = {Ley, Benedikt and Ogonowski, Corinna and Mu, Mu and Hess, Jan and Race, Nicholas J P and Randall, David and Rouncefield, Mark and Wulf, Volker},
  month = jul,
  year = {2015},
  keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, Smart Live, SOCIALMEDIA},
  pages = {21--35},
  }

• ---

  Yerousis, G., Aal, K., von Rekowski, T., Randall, D., Rohde, M. & Wulf, V. (2015)Computer-Enabled Project Spaces: Connecting with Palestinian Refugees across Camp Boundaries

  Proceedings of the ACM Conference on Human Factors in Computing Systems – CHI ’15. New York, New York, USA, Publisher: ACM Press, Pages: 3749–3758 doi:10.1145/2702123.2702283
  [BibTeX] [Abstract] [Download PDF]

  Come_IN computer clubs are an established approach to support inter-cultural and inter-generational learning in German neighborhoods. We explore the adaptation of the come_IN concept to the Palestinian context as a means to bridge the social and economic divide that has plagued West Bank society for a period of more than six decades. Social exclusion, political conflicts and prolonged military occupation have kept the refugee camps in a perpetual state of marginalization. In this paper we report on our work in Al Amari – a Palestinian refugee camp adjacent to the city of Ramallah. We examine how the computer club enables the emergence of social ties among residents of the camp and university students acting as tutors. Even though the ties are small-scale and informal, they have the potential to generate new and wider opportunities for exchange that may eventually support more social integration between the camp’s marginalized population and the wider Palestinian population.

  @inproceedings{yerousis_computer-enabled_2015,
  address = {New York, New York, USA},
  title = {Computer-{Enabled} {Project} {Spaces}: {Connecting} with {Palestinian} {Refugees} across {Camp} {Boundaries}},
  volume = {1},
  isbn = {978-1-4503-3145-6},
  url = {http://dl.acm.org/citation.cfm?id=2702123.2702283 http://dx.doi.org/10.1145/2702123.2702283},
  doi = {10.1145/2702123.2702283},
  abstract = {Come\_IN computer clubs are an established approach to support inter-cultural and inter-generational learning in German neighborhoods. We explore the adaptation of the come\_IN concept to the Palestinian context as a means to bridge the social and economic divide that has plagued West Bank society for a period of more than six decades. Social exclusion, political conflicts and prolonged military occupation have kept the refugee camps in a perpetual state of marginalization. In this paper we report on our work in Al Amari – a Palestinian refugee camp adjacent to the city of Ramallah. We examine how the computer club enables the emergence of social ties among residents of the camp and university students acting as tutors. Even though the ties are small-scale and informal, they have the potential to generate new and wider opportunities for exchange that may eventually support more social integration between the camp's marginalized population and the wider Palestinian population.},
  booktitle = {Proceedings of the {ACM} {Conference} on {Human} {Factors} in {Computing} {Systems} - {CHI} '15},
  publisher = {ACM Press},
  author = {Yerousis, George and Aal, Konstantin and von Rekowski, Thomas and Randall, David and Rohde, Markus and Wulf, Volker},
  month = apr,
  year = {2015},
  keywords = {PRAXLABS, yallah, A-Paper, computer club, communities, integration, learning, empowerment},
  pages = {3749--3758},
  }

• ---

  Hering, D., Schwartz, T., Boden, A. & Wulf, V. (2015)Integrating usability-engineering into the software developing processes of SME: A case study of software developing SME in Germany

  IN Proceedings – 8th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2015, Pages: 121–122 doi:10.1109/CHASE.2015.22
  [BibTeX] [Abstract]

  —Usability is an important factor for product quality. For German small and medium enterprises (SME) in the software branch, cheaper producing vendors from foreign countries can be considered as serious competition. Improving the usability of software products is a good way to secure competitiveness. However, integrating usability-engineering into development is a challenge for SME. In this note, we present the empirical results of a research project study with focus on software engineering processes in German software SME and possible constraints and chances for integrating usability-engineering.

  @article{hering_integrating_2015,
  title = {Integrating usability-engineering into the software developing processes of {SME}: {A} case study of software developing {SME} in {Germany}},
  doi = {10.1109/CHASE.2015.22},
  abstract = {—Usability is an important factor for product quality. For German small and medium enterprises (SME) in the software branch, cheaper producing vendors from foreign countries can be considered as serious competition. Improving the usability of software products is a good way to secure competitiveness. However, integrating usability-engineering into development is a challenge for SME. In this note, we present the empirical results of a research project study with focus on software engineering processes in German software SME and possible constraints and chances for integrating usability-engineering.},
  journal = {Proceedings - 8th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2015},
  author = {Hering, Dominik and Schwartz, Tobias and Boden, Alexander and Wulf, Volker},
  year = {2015},
  keywords = {SME, Software-Engineering, Usability},
  pages = {121--122},
  }

• ---

  Schwartz, T., Stevens, G., Jakobi, T., Denef, S., Ramirez, L., Wulf, V. & Randall, D. (2015)What people do with consumption feedback: a long-term living lab study of a home energy management system

  IN Interacting with Computers, Vol. 27, Pages: 551–576
  [BibTeX]

  @article{schwartz_what_2015,
  title = {What people do with consumption feedback: a long-term living lab study of a home energy management system},
  volume = {27},
  issn = {0953-5438},
  number = {6},
  journal = {Interacting with Computers},
  author = {Schwartz, Tobias and Stevens, Gunnar and Jakobi, Timo and Denef, Sebastian and Ramirez, Leonardo and Wulf, Volker and Randall, Dave},
  year = {2015},
  keywords = {sustainability, user studies, empirical studies in interaction design},
  pages = {551--576},
  }

• ---

  Wulf, V., Schmidt, K. & Randall, D. (2015)Introduction: Meeting the Challenge of Change

  IN Designing Socially Embedded Technologies in the Real-World doi:10.1007/978-1-4471-6720-4_1
  [BibTeX] [Download PDF]

  @incollection{wulf_introduction_2015,
  title = {Introduction: {Meeting} the {Challenge} of {Change}},
  url = {http://link.springer.com/10.1007/978-1-4471-6720-4_1},
  booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
  author = {Wulf, Volker and Schmidt, Kjeld and Randall, David},
  year = {2015},
  doi = {10.1007/978-1-4471-6720-4_1},
  pages = {1--8},
  }

• ---

  Wulf, V., Schmidt, K. & Randall, D. (2015)Concluding Remarks: New Pathways

  IN Designing Socially Embedded Technologies in the Real-World doi:10.1007/978-1-4471-6720-4_17
  [BibTeX] [Download PDF]

  @incollection{wulf_concluding_2015,
  title = {Concluding {Remarks}: {New} {Pathways}},
  url = {http://link.springer.com/10.1007/978-1-4471-6720-4_17},
  booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
  author = {Wulf, Volker and Schmidt, Kjeld and Randall, David},
  year = {2015},
  doi = {10.1007/978-1-4471-6720-4_17},
  pages = {419--432},
  }

• ---

  Wulf, V., Müller, C., Pipek, V., Randall, D., Rohde, M. & Stevens, G. (2015)Practice-Based Computing: Empirically Grounded Conceptualizations Derived from Design Case Studies

  IN Wulf, V., Schmidt, K. & Randall, D. (Eds.), Designing Socially Embedded Technologies in the Real-World London doi:10.1007/978-1-4471-6720-4_7
  [BibTeX] [Abstract] [Download PDF]

  The introduction of IT has changed the way we live in many ways. Historically, it can even be argued that socially embedded applications of information technology challenge and change practices to an extent rarely seen before with any other type of technological artefacts. If these IT artefacts have strong and recurrent impacts on people’s lives, we need to reconsider design practice artefacts which allow for anticipating use practices and bring together inspirational creativity with evaluative methods. Approaches such as Participatory Design (Greenbaum and Kyng 1991) and User‐Driven Innovation (von Hippel 2005) have already significantly increased the level of involvement of users and their fields of practice into IT development and have strengthened the role of ethnographic methods as well as the importance of methods providing direct user feedback. But even a strong component of domain analysis or user participation does not warrant an accurate anticipation of the changes in social practices resulting from new technological artefacts or infrastructures. Moreover, the immaterial nature of software contributes to its application beyond the originally intended context. The material and social foundations of IT usage have significantly changed over the past two decades. Technologically, the standardization of communication interfaces, the increase of bandwidth and speed of internet connections and their ubiquitous availability have connected more and more devices with each other. At a social level this has also created stronger connections between professional and private domains and practices, offering new room to adapt these practices and re‐negotiate their relations and compositions. These developments have made us now look at ecosystems (Draxler et al. 2015) or infrastructures (Star and Ruhleder 1996) of technology‐based practices. With regard to methods, EUSSET’s research agenda would benefit from a convergence of a broadly defined research program which looks at technology development as well as scenarios of usage and accumulates results in various ways, bridging the gap between a simple ‘technology‐in‐practice’ perspective and a ‘technology‐based practice change’ perspective. We need to consider how to carefully transfer emerging design concepts, IT artefacts, and pattern of appropriation derived in a specific context to other fields of application. We also need to better understand how to transfer findings gained with the design and appropriation of one artefact towards that of another, related one. In this paper we will outline a research program, called practice‐based computing, which suggests collecting a corpus of highly contextualized design case studies and supports the transferability of insights by comparative concept building on top of these cases.

  @incollection{wulf_practice-based_2015,
  address = {London},
  title = {Practice-{Based} {Computing}: {Empirically} {Grounded} {Conceptualizations} {Derived} from {Design} {Case} {Studies}},
  isbn = {978-1-4471-6719-8},
  url = {http://dx.doi.org/10.1007/978-1-4471-6720-4_7 http://link.springer.com/10.1007/978-1-4471-6720-4_7},
  abstract = {The introduction of IT has changed the way we live in many ways. Historically, it can even be argued that socially embedded applications of information technology challenge and change practices to an extent rarely seen before with any other type of technological artefacts. If these IT artefacts have strong and recurrent impacts on people's lives, we need to reconsider design practice artefacts which allow for anticipating use practices and bring together inspirational creativity with evaluative methods. Approaches such as Participatory Design (Greenbaum and Kyng 1991) and User‐Driven Innovation (von Hippel 2005) have already significantly increased the level of involvement of users and their fields of practice into IT development and have strengthened the role of ethnographic methods as well as the importance of methods providing direct user feedback. But even a strong component of domain analysis or user participation does not warrant an accurate anticipation of the changes in social practices resulting from new technological artefacts or infrastructures. Moreover, the immaterial nature of software contributes to its application beyond the originally intended context. The material and social foundations of IT usage have significantly changed over the past two decades. Technologically, the standardization of communication interfaces, the increase of bandwidth and speed of internet connections and their ubiquitous availability have connected more and more devices with each other. At a social level this has also created stronger connections between professional and private domains and practices, offering new room to adapt these practices and re‐negotiate their relations and compositions. These developments have made us now look at ecosystems (Draxler et al. 2015) or infrastructures (Star and Ruhleder 1996) of technology‐based practices. With regard to methods, EUSSET's research agenda would benefit from a convergence of a broadly defined research program which looks at technology development as well as scenarios of usage and accumulates results in various ways, bridging the gap between a simple ‘technology‐in‐practice' perspective and a ‘technology‐based practice change' perspective. We need to consider how to carefully transfer emerging design concepts, IT artefacts, and pattern of appropriation derived in a specific context to other fields of application. We also need to better understand how to transfer findings gained with the design and appropriation of one artefact towards that of another, related one. In this paper we will outline a research program, called practice‐based computing, which suggests collecting a corpus of highly contextualized design case studies and supports the transferability of insights by comparative concept building on top of these cases.},
  booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
  publisher = {Springer London},
  author = {Wulf, Volker and Müller, Claudia and Pipek, Volkmar and Randall, David and Rohde, Markus and Stevens, Gunnar},
  editor = {Wulf, Volker and Schmidt, Kjeld and Randall, David},
  year = {2015},
  doi = {10.1007/978-1-4471-6720-4_7},
  keywords = {CSCW, PRAXLABS, DBL, italg},
  pages = {111--150},
  }

• ---

  Müller, C., Schnittert, J., Walczuch, M., Alaoui, M., Lewkowicz, M., Wan, L. & Wulf, V. (2015)Impact Factors on Social TV Research in Real Elderly Persons’ Households

  Proceedings of Mensch und Computer 2015. Stuttgart, Publisher: Oldenbourg Wissenschaftsverlag, Pages: 213–222
  [BibTeX]

  @inproceedings{muller_impact_2015,
  address = {Stuttgart},
  title = {Impact {Factors} on {Social} {TV} {Research} in {Real} {Elderly} {Persons}' {Households}},
  isbn = {978-3-11-044392-9},
  booktitle = {Proceedings of {Mensch} und {Computer} 2015},
  publisher = {Oldenbourg Wissenschaftsverlag},
  author = {Müller, Claudia and Schnittert, Johanna and Walczuch, Magdalena and Alaoui, Malek and Lewkowicz, Myriam and Wan, Lin and Wulf, Volker},
  year = {2015},
  keywords = {PRAXLABS, italg},
  pages = {213--222},
  }

• ---

  Weibert, A., Aal, K., von Rekowski, T. & Wulf, V. (2015)“Hey, can we make that, please?”: Upon Craft as a Means for Cross-cultural Community-Building

  IN The Journal of Community Informatics, Vol. 11
  [BibTeX] [Download PDF]

  @article{weibert_hey_2015,
  title = {"{Hey}, can we make that, please?": {Upon} {Craft} as a {Means} for {Cross}-cultural {Community}-{Building}},
  volume = {11},
  url = {http://ci-journal.net/index.php/ciej/article/view/1188/1150},
  number = {2},
  journal = {The Journal of Community Informatics},
  author = {Weibert, Anne and Aal, Konstantin and von Rekowski, Thomas and Wulf, Volker},
  year = {2015},
  keywords = {Come\_In},
  }

• ---

  Wulf, V., Pipek, V., Rohde, M., Schmidt, K., Stevens, G. & Randall, D. (2015)Socio Informatics – A Practice-based Perspective

  , Publisher: Oxford University Press
  [BibTeX]

  @book{wulf_socio_2015,
  title = {Socio {Informatics} – {A} {Practice}-based {Perspective}},
  publisher = {Oxford University Press},
  author = {Wulf, Volker and Pipek, Volkmar and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar and Randall, David},
  year = {2015},
  }

• ---

  Aal, K., von Rekowski, T., Yerousis, G., Wulf, V. & Weibert, A. (2015)Bridging (Gender-Related) Barriers: A Comparative Study of Intercultural Computer Clubs

  Proceedings of the Third Conference on GenderIT. New York, NY, USA, Publisher: ACM, Pages: 17–23 doi:10.1145/2807565.2807708
  [BibTeX] [Download PDF]

  @inproceedings{aal_bridging_2015,
  address = {New York, NY, USA},
  series = {{GenderIT} '15},
  title = {Bridging ({Gender}-{Related}) {Barriers}: {A} {Comparative} {Study} of {Intercultural} {Computer} {Clubs}},
  isbn = {978-1-4503-3596-6},
  url = {http://doi.acm.org/10.1145/2807565.2807708},
  doi = {10.1145/2807565.2807708},
  booktitle = {Proceedings of the {Third} {Conference} on {GenderIT}},
  publisher = {ACM},
  author = {Aal, Konstantin and von Rekowski, Thomas and Yerousis, George and Wulf, Volker and Weibert, Anne},
  year = {2015},
  keywords = {yallah, Come\_In, Collaboration, Gender, Barriers, Children, Computer Clubs, Learning, Refugee Camp},
  pages = {17--23},
  }

• ---

  Müller, C., Hornung, D., Hamm, T. & Wulf, V. (2015)Practice – based Design of a Neighborhood Portal : Focusing on Elderly Tenants in a City Quarter Living Lab

  IN Proceedings of the International Conference on Human Factors in Computing Systems (CHI), Pages: 2295–2304 doi:10.1145/2702123.2702449
  [BibTeX] [Abstract] [Download PDF]

  This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study’s positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops’ to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.

  @article{muller_practice_2015,
  title = {Practice - based {Design} of a {Neighborhood} {Portal} : {Focusing} on {Elderly} {Tenants} in a {City} {Quarter} {Living} {Lab}},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2022/02/2702123.2702449.pdf},
  doi = {10.1145/2702123.2702449},
  abstract = {This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R\&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study's positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops' to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.},
  journal = {Proceedings of the International Conference on Human Factors in Computing Systems (CHI)},
  author = {Müller, Claudia and Hornung, Dominik and Hamm, Theodor and Wulf, Volker},
  year = {2015},
  keywords = {methodology, action research, city quarter, design, elderly people, Living Lab, participatory, practice, italg, a-paper},
  pages = {2295--2304},
  }

• ---

  Ludwig, T., Stickel, O., Boden, A., Pipek, V. & Wulf, V. (2015)Appropriating Digital Fabrication Technologies – A comparative study of two 3D Printing Communities

  iConference 2015 Proceedings. Newport Beach, California
  [BibTeX] [Download PDF]

  @inproceedings{ludwig_appropriating_2015,
  address = {Newport Beach, California},
  title = {Appropriating {Digital} {Fabrication} {Technologies} - {A} comparative study of two {3D} {Printing} {Communities}},
  url = {https://www.ideals.illinois.edu/bitstream/handle/2142/73674/67_ready.pdf},
  booktitle = {{iConference} 2015 {Proceedings}},
  author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar and Wulf, Volker},
  year = {2015},
  keywords = {CSCW, FabLab},
  }

• ---

  Wulf, V., Müller, C., Pipek, V., Randall, D., Rohde, M. & Stevens, G. (2015)Designing Socially Embedded Technologies in the Real-World

  IN Designing Socially Embedded Technologies in the Real-World London, United Kingdom doi:10.1007/978-1-4471-6720-4
  [BibTeX] [Download PDF]

  @incollection{wulf_designing_2015,
  address = {London, United Kingdom},
  title = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
  isbn = {978-1-4471-6719-8},
  url = {http://link.springer.com/10.1007/978-1-4471-6720-4},
  booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
  publisher = {Springer},
  author = {Wulf, Volker and Müller, Claudia and Pipek, Volkmar and Randall, Dave and Rohde, Markus and Stevens, Gunnar},
  year = {2015},
  doi = {10.1007/978-1-4471-6720-4},
  keywords = {italg},
  pages = {111--150},
  }

• ---

  Stickel, O., Hornung, D., Aal, K., Rohde, M. & Wulf, V. (2015)3D Printing with Marginalized Children – An Exploration in a Palestinian Refugee Camp

  ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway., Publisher: Springer, Pages: 83–102 doi:10.1007/978-3-319-20499-4_5
  [BibTeX] [Download PDF]

  @inproceedings{stickel_3d_2015,
  title = {{3D} {Printing} with {Marginalized} {Children} - {An} {Exploration} in a {Palestinian} {Refugee} {Camp}},
  url = {http://dx.doi.org/10.1007/978-3-319-20499-4_5},
  doi = {10.1007/978-3-319-20499-4_5},
  booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}},
  publisher = {Springer},
  author = {Stickel, Oliver and Hornung, Dominik and Aal, Konstantin and Rohde, Markus and Wulf, Volker},
  editor = {Boulus-Rødje, Nina and Ellingsen, Gunnar and Bratteteig, Tone and Aanestad, Margunn and Bjørn, Pernille},
  year = {2015},
  keywords = {CSCW, FabLab, yallah, Come\_In},
  pages = {83--102},
  }

• ---

  Meurer, J., Dax, J., Stein, M., Ludwig, T. & Wulf, V. (2015)Bridging Location-based Data with Mobile Practices

  IN MOBILITY 2015, Pages: 22
  [BibTeX]

  @article{meurer_bridging_2015,
  title = {Bridging {Location}-based {Data} with {Mobile} {Practices}},
  journal = {MOBILITY 2015},
  author = {Meurer, Johanna and Dax, Julian and Stein, Martin and Ludwig, Thomas and Wulf, Volker},
  year = {2015},
  keywords = {PRAXLABS},
  pages = {22},
  }

• ---

  Stickel, O., Ogonowski, C., Jakobi, T., Stevens, G., Pipek, V. & Wulf, V. (2015)Praktiken der Nutzerintegration im Entwicklungsprozess von KMU

  Mensch & Computer: Tagungsband (Honorable Mention). Stuttgart, Publisher: De Gruyter Oldenbourg, Pages: 103–112
  [BibTeX] [Download PDF]

  @inproceedings{stickel_praktiken_2015,
  address = {Stuttgart},
  title = {Praktiken der {Nutzerintegration} im {Entwicklungsprozess} von {KMU}},
  url = {http://dl.mensch-und-computer.de/handle/123456789/4603 http://www.degruyter.com/dg/viewbooktoc.chapterlist.resultlinks.fullcontentlink:pdfeventlink/$002fbooks$002f9783110443929$002f9783110443929-012$002f9783110443929-012.pdf?t:ac=produ},
  booktitle = {Mensch \& {Computer}: {Tagungsband} ({Honorable} {Mention})},
  publisher = {De Gruyter Oldenbourg},
  author = {Stickel, Oliver and Ogonowski, Corinna and Jakobi, Timo and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
  editor = {Diefenbach, Sarah and Henze, Niels and Pielot, Martin},
  year = {2015},
  keywords = {CSCW, PRAXLABS, SMARTLIVE, DBL, CUBES},
  pages = {103--112},
  }

• ---

  Müller, C., Hornung, D., Hamm, T. & Wulf, V. (2015)Measures and Tools for Supporting ICT Appropriation by Elderly and Non Tech-Savvy Persons in a Long-Term Perspective

  IN ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway Cham doi:10.1007/978-3-319-20499-4_14
  [BibTeX]

  @incollection{muller_measures_2015,
  address = {Cham},
  title = {Measures and {Tools} for {Supporting} {ICT} {Appropriation} by {Elderly} and {Non} {Tech}-{Savvy} {Persons} in a {Long}-{Term} {Perspective}},
  booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}},
  publisher = {Springer International Publishing},
  author = {Müller, Claudia and Hornung, Dominik and Hamm, Theodor and Wulf, Volker},
  year = {2015},
  doi = {10.1007/978-3-319-20499-4_14},
  keywords = {italg},
  pages = {263--281},
  }

• ---

  Ludwig, T., Stickel, O., Boden, A., Pipek, V. & Wulf, V. (2015)Appropriating Digital Fabrication Technologies — A comparative study of two 3D Printing Communities

  IN iConference 2015 Proceedings
  [BibTeX] [Abstract] [Download PDF]

  yes

  @article{ludwig_appropriating_2015-1,
  title = {Appropriating {Digital} {Fabrication} {Technologies} — {A} comparative study of two {3D} {Printing} {Communities}},
  url = {http://hdl.handle.net/2142/73674},
  abstract = {yes},
  journal = {iConference 2015 Proceedings},
  author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar and Wulf, Volker},
  year = {2015},
  keywords = {knowledge management, qualitative research methods, fablab},
  }

2014

• ---

  Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy: supporting older adults’ mobility with ridesharing ict

  Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1923–1932 doi:10.1145/2556288.2557300
  [BibTeX] [Abstract] [Download PDF]

  Alternative mobility modes for older adults are increasingly important for economic, ecological and social reasons. A promising option is ridesharing, defined as use of the same vehicle by two or more people traveling to a common destination. In particular, mobile computer supported ridesharing provides a promising way to enlarge older adults’ mobility choices in addition to private driving and public transportation options. In order to understand the opportunities and obstacles of ridesharing from the point of view of elderly people, we conducted an interview study in order to examining ridesharing experiences. It turns out that “mobile independence” and “decisional autonomy” are key issues for mobile wellbeing. This partially conflicts with common ridesharing concepts. Hence, we further analyze older adults’ strategies dealing with these conflicts and show that these strategies offer departure points for the design ridesharing solutions, which are better suited to the demands of older adults.

  @inproceedings{meurer_social_2014-2,
  address = {New York, NY, USA},
  series = {{CHI} '14},
  title = {Social dependency and mobile autonomy: supporting older adults' mobility with ridesharing ict},
  isbn = {978-1-4503-2473-1},
  shorttitle = {Social dependency and mobile autonomy},
  url = {https://doi.org/10.1145/2556288.2557300},
  doi = {10.1145/2556288.2557300},
  abstract = {Alternative mobility modes for older adults are increasingly important for economic, ecological and social reasons. A promising option is ridesharing, defined as use of the same vehicle by two or more people traveling to a common destination. In particular, mobile computer supported ridesharing provides a promising way to enlarge older adults' mobility choices in addition to private driving and public transportation options. In order to understand the opportunities and obstacles of ridesharing from the point of view of elderly people, we conducted an interview study in order to examining ridesharing experiences. It turns out that "mobile independence" and "decisional autonomy" are key issues for mobile wellbeing. This partially conflicts with common ridesharing concepts. Hence, we further analyze older adults' strategies dealing with these conflicts and show that these strategies offer departure points for the design ridesharing solutions, which are better suited to the demands of older adults.},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the {SIGCHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {Association for Computing Machinery},
  author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
  month = apr,
  year = {2014},
  keywords = {design, ethnography, dynamic ridesharing, elderly, social experiences},
  pages = {1923--1932},
  }

• ---

  Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy

  Proceedings of CHI ’14. New York, New York, USA, Publisher: ACM Press, Pages: 1923–1932 doi:10.1145/2556288.2557300
  [BibTeX] [Download PDF]

  @inproceedings{meurer_social_2014,
  address = {New York, New York, USA},
  title = {Social dependency and mobile autonomy},
  isbn = {978-1-4503-2473-1},
  url = {http://dl.acm.org/citation.cfm?id=2556288.2557300},
  doi = {10.1145/2556288.2557300},
  booktitle = {Proceedings of {CHI} '14},
  publisher = {ACM Press},
  author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
  month = apr,
  year = {2014},
  keywords = {PRAXLABS, design, ethnography, dynamic ridesharing, elderly, social experiences, a-paper},
  pages = {1923--1932},
  }

• ---

  Dachtera, J., Randall, D. & Wulf, V. (2014)Research on Research: Design Research at the Margins: Academia, Industry and End-Users

  Proceedings of the ACM conference on Human factors in computing systems – CHI ’14. New York, New York, USA, Publisher: ACM Press, Pages: 713–722 doi:10.1145/2556288.2557261
  [BibTeX] [Download PDF]

  @inproceedings{dachtera_research_2014-1,
  address = {New York, New York, USA},
  title = {Research on {Research}: {Design} {Research} at the {Margins}: {Academia}, {Industry} and {End}-{Users}},
  isbn = {978-1-4503-2473-1},
  url = {http://dl.acm.org/citation.cfm?id=2556288.2557261},
  doi = {10.1145/2556288.2557261},
  booktitle = {Proceedings of the {ACM} conference on {Human} factors in computing systems - {CHI} '14},
  publisher = {ACM Press},
  author = {Dachtera, Juri and Randall, Dave and Wulf, Volker},
  month = apr,
  year = {2014},
  keywords = {PRAXLABS, design research, joint research, mode2-research, a-paper},
  pages = {713--722},
  }

• ---

  Stickel, O., Boden, A., Stevens, G., Pipek, V. & Wulf, V. (2014)Bottom-Up Kultur in Siegen: Ein Bericht über aktuelle Strukturen, Entwicklungen und Umnutzungsprozesse

  IN Diagonal, Vol. 35, Pages: 55–70 doi:10.14220/digo.2014.35.1.55
  [BibTeX] [Download PDF]

  @article{stickel_bottom-up_2014,
  title = {Bottom-{Up} {Kultur} in {Siegen}: {Ein} {Bericht} über aktuelle {Strukturen}, {Entwicklungen} und {Umnutzungsprozesse}},
  volume = {35},
  issn = {0938-7161},
  url = {http://www.vr-elibrary.de/doi/abs/10.14220/digo.2014.35.1.55},
  doi = {10.14220/digo.2014.35.1.55},
  number = {1},
  journal = {Diagonal},
  author = {Stickel, Oliver and Boden, Alexander and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
  year = {2014},
  keywords = {CSCW, FabLab},
  pages = {55--70},
  }

• ---

  Betz, M. & Wulf, V. (2014)EmergencyMessenger: A Text Based Communication Concept for Indoor Firefighting

  IN Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems, Pages: 1515–1524 doi:10.1145/2556288.2557188
  [BibTeX] [Abstract]

  Finding and rescuing missing or injured people or fighting fire inside burning buildings is a central challenge for fire brigades. To ensure the safety of indoor work, monitoring the operations of firefighting units is crucial. As in most countries, firefighters in Germany utilize radio sets to establish voice communication between indoor operating units and the supervisory structure outside. Based on findings from a long term ethnographic study in cooperation with different German fire brigades over a time span of more than 5 years we analyzed the advantages and disadvantages of the current voice over radio communication tactics and techniques. We designed and evaluated a complementary text based communication device the EMERGENCY-MESSENGER to support the time critical work of indoor units working under harsh conditions, wearing Self-Contained-Breathing-Apparatus (SCBA). We conducted 13 full scale training missions including extensive debriefings to design and evaluate the communication concept and the corresponding device.

  @article{betz_emergencymessenger_2014,
  title = {{EmergencyMessenger}: {A} {Text} {Based} {Communication} {Concept} for {Indoor} {Firefighting}},
  doi = {10.1145/2556288.2557188},
  abstract = {Finding and rescuing missing or injured people or fighting fire inside burning buildings is a central challenge for fire brigades. To ensure the safety of indoor work, monitoring the operations of firefighting units is crucial. As in most countries, firefighters in Germany utilize radio sets to establish voice communication between indoor operating units and the supervisory structure outside. Based on findings from a long term ethnographic study in cooperation with different German fire brigades over a time span of more than 5 years we analyzed the advantages and disadvantages of the current voice over radio communication tactics and techniques. We designed and evaluated a complementary text based communication device the EMERGENCY-MESSENGER to support the time critical work of indoor units working under harsh conditions, wearing Self-Contained-Breathing-Apparatus (SCBA). We conducted 13 full scale training missions including extensive debriefings to design and evaluate the communication concept and the corresponding device.},
  journal = {Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems},
  author = {Betz, Matthias and Wulf, Volker},
  year = {2014},
  pages = {1515--1524},
  }

• ---

  Wan, L., Müller, C., Wulf, V. & Randall, D. (2014)Addressing the subtleties in dementia care

  Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14. New York, New York, USA, Publisher: ACM Press, Pages: 3987–3996 doi:10.1145/2556288.2557307
  [BibTeX]

  @inproceedings{wan_addressing_2014,
  address = {New York, New York, USA},
  title = {Addressing the subtleties in dementia care},
  isbn = {978-1-4503-2473-1},
  doi = {10.1145/2556288.2557307},
  booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
  publisher = {ACM Press},
  author = {Wan, Lin and Müller, Claudia and Wulf, Volker and Randall, David},
  year = {2014},
  keywords = {PRAXLABS, A-Paper, italg, a-paper},
  pages = {3987--3996},
  }

• ---

  Wulf, V. & Schorch, M. (2014)Digitale Medien: Neue Wege politischer Partizipation?

  IN Demokratie morgen: \Ü\berlegungen aus Wissenschaft und Politik, Vol. 14, Pages: 71
  [BibTeX]

  @article{wulf_digitale_2014,
  title = {Digitale {Medien}: {Neue} {Wege} politischer {Partizipation}?},
  volume = {14},
  journal = {Demokratie morgen: \{Ü\}berlegungen aus Wissenschaft und Politik},
  author = {Wulf, Volker and Schorch, Marén},
  year = {2014},
  keywords = {PRAXLABS},
  pages = {71},
  }

• ---

  Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy – Supporting older adults’ mobility with ridesharing ICT

  Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14. New York, NY, USA, Publisher: ACM Press, Pages: 1923–1932 doi:10.1145/2556288.2557300
  [BibTeX] [Download PDF]

  @inproceedings{meurer_social_2014-1,
  address = {New York, NY, USA},
  title = {Social dependency and mobile autonomy – {Supporting} older adults' mobility with ridesharing {ICT}},
  isbn = {978-1-4503-2473-1},
  url = {http://dl.acm.org/citation.cfm?doid=2556288.2557300},
  doi = {10.1145/2556288.2557300},
  booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
  publisher = {ACM Press},
  author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
  year = {2014},
  keywords = {A-Paper, s-mobil},
  pages = {1923--1932},
  }

• ---

  Betz, M., Dyrks, T. & Wulf, V. (2014)Emergency Messenger als Kommunikationskonzept für Notfallarbeit

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, Pages: 4
  [BibTeX]

  @article{betz_emergency_2014,
  title = {Emergency {Messenger} als {Kommunikationskonzept} für {Notfallarbeit}},
  volume = {13},
  issn = {1618-162X},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Betz, Matthias and Dyrks, Tobias and Wulf, Volker},
  year = {2014},
  keywords = {feuerwehr, hilfsfristen, kommunkation, Koordinator, textnachrichten},
  pages = {4},
  }

• ---

  Schwartz, T., Stevens, G., Jakobi, T., Denef, S., Ramirez, L., Wulf, V. & Randall, D. (2014)What People Do with Consumption Feedback: A Long-Term Living Lab Study of a Home Energy Management System

  IN Interacting with Computers, Vol. 27, Pages: 1–26 doi:10.1093/iwc/iwu009
  [BibTeX] [Abstract] [Download PDF]

  One of the great societal challenges that we face today concerns the move to more sustainable patterns of energy consumption, reflecting the need to balance both individual consumer choice and societal demands. In order for this ‘energy turnaround’ to take place, however, reducing residential energy consumption must go beyond using energy-efficient devices: More sustainable behaviour and lifestyles are essential parts of future ‘energy aware’ living. Addressing this issue from an HCI perspective, this paper presents the results of a 3-year research project dealing with the co-design and appropriation of a Home Energy Management System (HEMS) that has been rolled out in a living lab setting with seven households for a period of 18 months. Our HEMS is inspired by feedback systems in Sustainable Interaction Design and allows the monitoring of energy consumption in real-time. In contrast to existing research mainly focusing on how technology can persuade people to consume less energy (‘what technology does to people’), our study focuses on the appropriation of energy feedback systems (‘what people do with technology’) and how newly developed practices can become a resource for future technology design. Therefore, we deliberately followed an open research design. In keeping with this approach, our study uncovers various responses, practices and obstacles of HEMS use. We show that HEMS use is characterized by a number of different features. Recognizing the distinctive patterns of technology use in the different households and the evolutionary character of that use within the households, we conclude with a discussion of these patterns in relation to existing research and their meaning for the design of future HEMSs.

  @article{schwartz_what_2014,
  title = {What {People} {Do} with {Consumption} {Feedback}: {A} {Long}-{Term} {Living} {Lab} {Study} of a {Home} {Energy} {Management} {System}},
  volume = {27},
  issn = {0953-5438, 1873-7951},
  url = {http://iwc.oxfordjournals.org/content/early/2014/04/05/iwc.iwu009 https://doi.org/10.1093/iwc/iwu009},
  doi = {10.1093/iwc/iwu009},
  abstract = {One of the great societal challenges that we face today concerns the move to more sustainable patterns of energy consumption, reflecting the need to balance both individual consumer choice and societal demands. In order for this ‘energy turnaround' to take place, however, reducing residential energy consumption must go beyond using energy-efficient devices: More sustainable behaviour and lifestyles are essential parts of future ‘energy aware' living. Addressing this issue from an HCI perspective, this paper presents the results of a 3-year research project dealing with the co-design and appropriation of a Home Energy Management System (HEMS) that has been rolled out in a living lab setting with seven households for a period of 18 months. Our HEMS is inspired by feedback systems in Sustainable Interaction Design and allows the monitoring of energy consumption in real-time. In contrast to existing research mainly focusing on how technology can persuade people to consume less energy (‘what technology does to people'), our study focuses on the appropriation of energy feedback systems (‘what people do with technology') and how newly developed practices can become a resource for future technology design. Therefore, we deliberately followed an open research design. In keeping with this approach, our study uncovers various responses, practices and obstacles of HEMS use. We show that HEMS use is characterized by a number of different features. Recognizing the distinctive patterns of technology use in the different households and the evolutionary character of that use within the households, we conclude with a discussion of these patterns in relation to existing research and their meaning for the design of future HEMSs.},
  number = {6},
  journal = {Interacting with Computers},
  author = {Schwartz, Tobias and Stevens, Gunnar and Jakobi, Timo and Denef, Sebastian and Ramirez, Leonardo and Wulf, Volker and Randall, Dave},
  year = {2014},
  keywords = {PRAXLABS, SMARTLIVE, sustainability, design, DBL, editorial board member, empirical studies in interaction, interacting with computers, user studies},
  pages = {1--26},
  }

• ---

  Aal, K., Ogonowski, C., Rekowski, T. V., Wieching, R. & Wulf, V. (2014)A Fall Preventive iTV Solution for Older Adults

  Proceedings of TVX’14, Demo Presentation., Pages: 1–2
  [BibTeX]

  @inproceedings{aal_fall_2014,
  title = {A {Fall} {Preventive} {iTV} {Solution} for {Older} {Adults}},
  isbn = {978-1-4503-2838-8},
  booktitle = {Proceedings of {TVX}'14, {Demo} {Presentation}},
  author = {Aal, Konstantin and Ogonowski, Corinna and Rekowski, Thomas Von and Wieching, Rainer and Wulf, Volker},
  year = {2014},
  keywords = {PRAXLABS, iStopFalls, praxlabs},
  pages = {1--2},
  }

• ---

  Müller, C., Neufeldt, C. & Wulf, V. (2014)Moving into a Senior Apartment: Opportunities and Hindrances in Rebuilding Social Relationships among Elderly

  Proceedings of the ACM CSCW Workshop on Collaboration and Coordination in the Context of Informal Care. Baltimore, MD, USA, Publisher: ACM
  [BibTeX]

  @inproceedings{muller_moving_2014,
  address = {Baltimore, MD, USA},
  title = {Moving into a {Senior} {Apartment}: {Opportunities} and {Hindrances} in {Rebuilding} {Social} {Relationships} among {Elderly}},
  booktitle = {Proceedings of the {ACM} {CSCW} {Workshop} on {Collaboration} and {Coordination} in the {Context} of {Informal} {Care}},
  publisher = {ACM},
  author = {Müller, Claudia and Neufeldt, Cornelius and Wulf, Volker},
  year = {2014},
  keywords = {italg},
  }

• ---

  Boden, A., Rosswog, F., Stevens, G. & Wulf, V. (2014)Articulation spaces

  IN Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing – CSCW ’14, Pages: 1120–1130 doi:10.1145/2531602.2531621
  [BibTeX] [Abstract] [Download PDF]

  The high complexity of knowledge-intensive work such as software development makes it beneficial to have spaces for formal and informal articulation work. Existing information systems (IS) tend to treat these different aspects of coordination separately, resulting in problems of awareness and coordination. To bridge this gap, we present the concept of Articulation Spaces which combines aspects of Coordination Mechanisms and Common Information Spaces (CIS) in order to provide a room for mediating between the formal and informal aspects of coordination. Based on a design study in the form of a lightweight public display that has been tested in a medium-sized German software company, we show how Articulation Spaces provide information for meta-coordination, encourage ad-hoc coordination and support decision-making processes. Our findings provide insights into the design of support systems for flexible and coordination-intensive contexts such as software development work. Copyright © 2014 ACM.

  @article{boden_articulation_2014,
  title = {Articulation spaces},
  url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84898928813&partnerID=tZOtx3y1},
  doi = {10.1145/2531602.2531621},
  abstract = {The high complexity of knowledge-intensive work such as software development makes it beneficial to have spaces for formal and informal articulation work. Existing information systems (IS) tend to treat these different aspects of coordination separately, resulting in problems of awareness and coordination. To bridge this gap, we present the concept of Articulation Spaces which combines aspects of Coordination Mechanisms and Common Information Spaces (CIS) in order to provide a room for mediating between the formal and informal aspects of coordination. Based on a design study in the form of a lightweight public display that has been tested in a medium-sized German software company, we show how Articulation Spaces provide information for meta-coordination, encourage ad-hoc coordination and support decision-making processes. Our findings provide insights into the design of support systems for flexible and coordination-intensive contexts such as software development work. Copyright © 2014 ACM.},
  journal = {Proceedings of the 17th ACM conference on Computer supported cooperative work \& social computing - CSCW '14},
  author = {Boden, Alexander and Rosswog, Frank and Stevens, Gunnar and Wulf, Volker},
  year = {2014},
  keywords = {Articulation Work, Common Information Spaces, Coordination, Coordination Mechanism, Formal and Informal Communication, Lightweight Displays, Small Companies, Software Development},
  pages = {1120--1130},
  }

• ---

  Meurer, J., Stein, M., Wulf, V. & Rohde, M. (2014)Gestaltung von Mitfahrsystemen für ältere Erwachsene / Designing ridesharing interaction for older adults

  IN i-com, Vol. 13, Pages: 32–37 doi:10.1515/icom.2014.0018
  [BibTeX] [Download PDF]

  @article{meurer_gestaltung_2014,
  title = {Gestaltung von {Mitfahrsystemen} für ältere {Erwachsene} / {Designing} ridesharing interaction for older adults},
  volume = {13},
  issn = {2196-6826},
  url = {http://www.degruyter.com/view/j/icom.2014.13.issue-3/icom.2014.0018/icom.2014.0018.xml},
  doi = {10.1515/icom.2014.0018},
  number = {3},
  journal = {i-com},
  author = {Meurer, Johanna and Stein, Martin and Wulf, Volker and Rohde, Markus},
  year = {2014},
  keywords = {s-mobil},
  pages = {32--37},
  }

• ---

  Stickel, O., Hornung, D., Pipek, V. & Wulf, V. (2014)Come_IN: Expanding Computer Clubs Towards Tinkering and Making

  Workshop on “Teaching to Tinker” at NordiCHI 2014..
  [BibTeX] [Download PDF]

  @inproceedings{stickel_come_in_2014,
  title = {Come\_IN: {Expanding} {Computer} {Clubs} {Towards} {Tinkering} and {Making}},
  url = {https://www.researchgate.net/publication/267481683_Come_IN_Expanding_Computer_Clubs_Towards_Tinkering_and_Making},
  booktitle = {Workshop on "{Teaching} to {Tinker}" at {NordiCHI} 2014.},
  author = {Stickel, Oliver and Hornung, Dominik and Pipek, Volkmar and Wulf, Volker},
  year = {2014},
  keywords = {CSCW, FabLab, Come\_In},
  }

• ---

  Wulf, V., Randall, D. & Schmidt, K. (2014)Designing Socially Embedded Technologies in the Real-World

  Wulf, V., Schmidt, K. & Randall, D. (Eds.), London, Publisher: Springer London doi:10.1007/978-1-4471-6720-4
  [BibTeX] [Download PDF]

  @book{wulf_designing_2014,
  address = {London},
  series = {Computer {Supported} {Cooperative} {Work}},
  title = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
  isbn = {978-1-4471-6719-8},
  url = {http://link.springer.com/10.1007/978-1-4471-6720-4},
  publisher = {Springer London},
  author = {Wulf, Volker and Randall, David and Schmidt, Kjeld},
  editor = {Wulf, Volker and Schmidt, Kjeld and Randall, David},
  year = {2014},
  doi = {10.1007/978-1-4471-6720-4},
  }

• ---

  Meurer, J., Stein, M. & Wulf, V. (2014)Designing Cooperation for Sustainable Mobility: Mobile Methods in Ridesharing Contexts

  IN COOP 2014 – Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France) Cham doi:10.1007/978-3-319-06498-7_21
  [BibTeX] [Download PDF]

  @incollection{meurer_designing_2014,
  address = {Cham},
  title = {Designing {Cooperation} for {Sustainable} {Mobility}: {Mobile} {Methods} in {Ridesharing} {Contexts}},
  url = {http://link.springer.com/10.1007/978-3-319-06498-7_21},
  booktitle = {{COOP} 2014 - {Proceedings} of the 11th {International} {Conference} on the {Design} of {Cooperative} {Systems}, 27-30 {May} 2014, {Nice} ({France})},
  publisher = {Springer International Publishing},
  author = {Meurer, Johanna and Stein, Martin and Wulf, Volker},
  year = {2014},
  doi = {10.1007/978-3-319-06498-7_21},
  keywords = {s-mobil},
  pages = {345--359},
  }

• ---

  Dachtera, J., Randall, D. & Wulf, V. (2014)Research on research

  IN Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14, Pages: 713–722 doi:10.1145/2556288.2557261
  [BibTeX] [Download PDF]

  @article{dachtera_research_2014,
  title = {Research on research},
  issn = {00377856},
  url = {http://dl.acm.org/citation.cfm?id=2556288.2557261},
  doi = {10.1145/2556288.2557261},
  journal = {Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14},
  author = {Dachtera, Juri and Randall, Dave and Wulf, Volker},
  year = {2014},
  keywords = {A-Paper, design research, joint research, mode2-research},
  pages = {713--722},
  }

• ---

  Hess, J., Knoche, H. & Wulf, V. (2014)Thinking beyond the box: designing interactive TV across different devices

  IN Behaviour & Information Technology, Vol. 33, Pages: 781–783 doi:10.1080/0144929X.2014.927163
  [BibTeX] [Abstract] [Download PDF]

  View full textDownload full textRelated articlesView all related articles var addthis_\config = \{\{\} ui_\cobrand: “Taylor &\ Francis Online”, services_\compact: “citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more”, pubid: “ra-4dff56cd6bb1830b” \{\}\}; Share on print Share on facebook Share on twitter More Sharing Services var addthis_\config = \{\{\}”data_\track_\addressbar”:true,”ui_\click”:true\{\}\}; Add to shortlist Link Permalink http://dx.doi.org/10.1080/0144929X.2014.927163 Download Citation Recommend to: A friend

  @article{hess_thinking_2014,
  title = {Thinking beyond the box: designing interactive {TV} across different devices},
  volume = {33},
  issn = {0144-929X},
  url = {http://dx.doi.org/10.1080/0144929X.2014.927163 http://www.tandfonline.com/doi/abs/10.1080/0144929X.2014.927163},
  doi = {10.1080/0144929X.2014.927163},
  abstract = {View full textDownload full textRelated articlesView all related articles var addthis\{\_\}config = \{\{\} ui\{\_\}cobrand: "Taylor \{\&\} Francis Online", services\{\_\}compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" \{\}\}; Share on print Share on facebook Share on twitter More Sharing Services var addthis\{\_\}config = \{\{\}"data\{\_\}track\{\_\}addressbar":true,"ui\{\_\}click":true\{\}\}; Add to shortlist Link Permalink http://dx.doi.org/10.1080/0144929X.2014.927163 Download Citation Recommend to: A friend},
  number = {8},
  journal = {Behaviour \& Information Technology},
  author = {Hess, Jan and Knoche, Hendrik and Wulf, Volker},
  month = jul,
  year = {2014},
  pmid = {25246403},
  keywords = {PRAXLABS, icle},
  pages = {781--783},
  }

• ---

  Liu, J., Boden, A., Randall, D., Wulf, V. & Augustin, S. (2014)Enriching the Distressing Reality : Social Media Use by Chinese Migrant Workers

  IN Cscw, Pages: 710–721 doi:10.1145/2531602.2531632
  [BibTeX]

  @article{liu_enriching_2014,
  title = {Enriching the {Distressing} {Reality} : {Social} {Media} {Use} by {Chinese} {Migrant} {Workers}},
  doi = {10.1145/2531602.2531632},
  journal = {Cscw},
  author = {Liu, Jingjing and Boden, Alexander and Randall, David and Wulf, Volker and Augustin, Sankt},
  year = {2014},
  pages = {710--721},
  }

• ---

  Müller, C., Hornung, D. & Wulf, V. (2014)Design eines Nachbarschaftshilfeportals für ältere Mieter/-innen: Adressierung und Förderung der User Experience

  IN Medien & Altern : Zeitschrift für Forschung und Praxis, Vol. 3, Pages: 34–49
  [BibTeX]

  @article{muller_design_2014,
  title = {Design eines {Nachbarschaftshilfeportals} für ältere {Mieter}/-innen: {Adressierung} und {Förderung} der {User} {Experience}},
  volume = {3},
  number = {4},
  journal = {Medien \& Altern : Zeitschrift für Forschung und Praxis},
  author = {Müller, Claudia and Hornung, Dominik and Wulf, Volker},
  year = {2014},
  keywords = {italg},
  pages = {34--49},
  }

• ---

  Prikladnicki, R., Boden, A., Avram, G., de Souza, C. R. B. & Wulf, V. (2014)Data collection in global software engineering research: learning from past experience

  IN Empirical Software Engineering, Vol. 19, Pages: 822–856 doi:10.1007/s10664-012-9240-x
  [BibTeX] [Download PDF]

  @article{prikladnicki_data_2014,
  title = {Data collection in global software engineering research: learning from past experience},
  volume = {19},
  issn = {1382-3256},
  url = {http://link.springer.com/10.1007/s10664-012-9240-x},
  doi = {10.1007/s10664-012-9240-x},
  number = {4},
  journal = {Empirical Software Engineering},
  author = {Prikladnicki, Rafael and Boden, Alexander and Avram, Gabriela and de Souza, Cleidson R. B. and Wulf, Volker},
  month = jan,
  year = {2014},
  pages = {822--856},
  }

• ---

  Boden, A., Rosswog, F., Stevens, G. & Wulf, V. (2014)Mobile Displays in Global Software Development: Opportunities and Limitations

  Position paper for Workshop on Global Software Development in a CSCW Perspective. Baltimore
  [BibTeX] [Download PDF]

  @inproceedings{boden_mobile_2014,
  address = {Baltimore},
  title = {Mobile {Displays} in {Global} {Software} {Development}: {Opportunities} and {Limitations}},
  url = {http://nexgsd.org/events/cscw2014-workshop/position-papers/},
  booktitle = {Position paper for {Workshop} on {Global} {Software} {Development} in a {CSCW} {Perspective}},
  author = {Boden, Alexander and Rosswog, Frank and Stevens, Gunnar and Wulf, Volker},
  year = {2014},
  }

• ---

  Boden, A., Dörner, C., Draxler, S., Pipek, V., Stevens, G. & Wulf, V. (2014)Tangible and Screen-Based Interfaces for End-User Workflow Modeling

  IN IEEE Software, Vol. 31, Pages: 65–71 doi:10.1109/MS.2013.71
  [BibTeX] [Download PDF]

  @article{boden_tangible_2014,
  title = {Tangible and {Screen}-{Based} {Interfaces} for {End}-{User} {Workflow} {Modeling}},
  volume = {31},
  url = {http://dx.doi.org/10.1109/MS.2013.71},
  doi = {10.1109/MS.2013.71},
  number = {4},
  journal = {IEEE Software},
  author = {Boden, Alexander and Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Stevens, Gunnar and Wulf, Volker},
  year = {2014},
  keywords = {CSCW, PRAXLABS, A-Paper, MdK, EUDISMES},
  pages = {65--71},
  }

• ---

  Aal, K., Yerousis, G., Schubert, K., Hornung, D., Stickel, O. & Wulf, V. (2014)Come_in@Palestine: Adapting a German Computer Club Concept to a Palestinian Refugee Camp

  Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries: Culture, Distance & Technology. New York, NY, USA, Publisher: ACM, Pages: 111–120 doi:10.1145/2631488.2631498
  [BibTeX] [Download PDF]

  @inproceedings{aal_come_inpalestine_2014,
  address = {New York, NY, USA},
  series = {{CABS} '14},
  title = {Come\_in@{Palestine}: {Adapting} a {German} {Computer} {Club} {Concept} to a {Palestinian} {Refugee} {Camp}},
  isbn = {978-1-4503-2557-8},
  url = {http://doi.acm.org/10.1145/2631488.2631498},
  doi = {10.1145/2631488.2631498},
  booktitle = {Proceedings of the 5th {ACM} {International} {Conference} on {Collaboration} {Across} {Boundaries}: {Culture}, {Distance} \& {Technology}},
  publisher = {ACM},
  author = {Aal, Konstantin and Yerousis, George and Schubert, Kai and Hornung, Dominik and Stickel, Oliver and Wulf, Volker},
  year = {2014},
  keywords = {CSCW, PRAXLABS, FabLab, yallah, Come\_In, computer club, children, communities, integration, international collaboration},
  pages = {111--120},
  }

• ---

  Meurer, J., Stein, M., Rohde, M. & Wulf, V. (2014)Mitfahrpraktiken älterer Menschen verstehen und gestalten: Ergebnisse einer ethnographischen Studie

  Multikonferenz Wirtschaftsinformatik (MKWI). Paderborn, Publisher: CD-Publikationen
  [BibTeX] [Download PDF]

  @inproceedings{meurer_mitfahrpraktiken_2014,
  address = {Paderborn},
  title = {Mitfahrpraktiken älterer {Menschen} verstehen und gestalten: {Ergebnisse} einer ethnographischen {Studie}},
  url = {http://rambaldo.uni-paderborn.de/indico/contributionDisplay.py?contribId=12%7B&%7DsessionId=61%7B&%7DconfId=0},
  booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
  publisher = {CD-Publikationen},
  author = {Meurer, Johanna and Stein, Martin and Rohde, Markus and Wulf, Volker},
  year = {2014},
  keywords = {PRAXLABS, s-mobil},
  }

2013

• ---

  Ogonowski, C., Ley, B., Hess, J., Wan, L. & Wulf, V. (2013)Designing for the Living Room: Long-term User Involvement in a Living Lab

  Proceedings of CHI ’13. New York, USA, Publisher: ACM, Pages: 1539–1548 doi:10.1145/2470654.2466205
  [BibTeX] [Download PDF]

  @inproceedings{ogonowski_designing_2013,
  address = {New York, USA},
  series = {{CHI} '13},
  title = {Designing for the {Living} {Room}: {Long}-term {User} {Involvement} in a {Living} {Lab}},
  isbn = {978-1-4503-1899-0},
  url = {http://doi.acm.org/10.1145/2470654.2466205},
  doi = {10.1145/2470654.2466205},
  booktitle = {Proceedings of {CHI} '13},
  publisher = {ACM},
  author = {Ogonowski, Corinna and Ley, Benedikt and Hess, Jan and Wan, Lin and Wulf, Volker},
  month = apr,
  year = {2013},
  keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, SocialMedia, participatory design, living lab, LivingLabEnergy, domestic domain, long-term user study},
  pages = {1539--1548},
  }

• ---

  Wulf, V., Misaki, K., Atam, M., Randall, D. & Rohde, M. (2013)‘On the ground’ in Sidi Bouzid: investigating social media use during the tunisian revolution

  Proceedings of the 2013 conference on Computer supported cooperative work. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1409–1418 doi:10.1145/2441776.2441935
  [BibTeX] [Abstract] [Download PDF]

  We present a study conducted in Sidi Bouzid, the Tunisian town where the Arab Revolution, also known as ‘Arab Spring’, started, and where the role of Web 2.0 and social media applications in the people’s uprising have been much discussed. We identify four relevant phenomena: (1) the publication of classified materials via WikiLeaks challenged the regime’s legitimacy, (2) Web 2.0 connected local activists with Arab satellite TV, (3) social media linked the young activists with actors in other cities in Tunisia, (4) social media allowed organizing resistance inside Sidi Bouzid. Methodologically, we question a too deterministic view of the role of the new media and the representativeness of investigative techniques that uniquely use the new media in order to assess their impact. At the same time, rigorous investigations ‘on the ground’ are extremely difficult. We present a modest and initial attempt to provide such an ‘on the ground’ approach, cognizant of necessary limitations. We compare our findings with studies which analyze data downloaded out of social media applications and suggest that studies of the kind we describe offer additional insight and play an essential role in better understanding political uses of social media.

  @inproceedings{wulf_ground_2013-1,
  address = {New York, NY, USA},
  series = {{CSCW} '13},
  title = {'{On} the ground' in {Sidi} {Bouzid}: investigating social media use during the tunisian revolution},
  isbn = {978-1-4503-1331-5},
  shorttitle = {'{On} the ground' in {Sidi} {Bouzid}},
  url = {https://doi.org/10.1145/2441776.2441935},
  doi = {10.1145/2441776.2441935},
  abstract = {We present a study conducted in Sidi Bouzid, the Tunisian town where the Arab Revolution, also known as 'Arab Spring', started, and where the role of Web 2.0 and social media applications in the people's uprising have been much discussed. We identify four relevant phenomena: (1) the publication of classified materials via WikiLeaks challenged the regime's legitimacy, (2) Web 2.0 connected local activists with Arab satellite TV, (3) social media linked the young activists with actors in other cities in Tunisia, (4) social media allowed organizing resistance inside Sidi Bouzid. Methodologically, we question a too deterministic view of the role of the new media and the representativeness of investigative techniques that uniquely use the new media in order to assess their impact. At the same time, rigorous investigations 'on the ground' are extremely difficult. We present a modest and initial attempt to provide such an 'on the ground' approach, cognizant of necessary limitations. We compare our findings with studies which analyze data downloaded out of social media applications and suggest that studies of the kind we describe offer additional insight and play an essential role in better understanding political uses of social media.},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the 2013 conference on {Computer} supported cooperative work},
  publisher = {Association for Computing Machinery},
  author = {Wulf, Volker and Misaki, Kaoru and Atam, Meryem and Randall, David and Rohde, Markus},
  month = feb,
  year = {2013},
  keywords = {social media, arab spring, on the ground' studies},
  pages = {1409--1418},
  }

• ---

  Weibert, A., Von Rekowski, T. & Wulf, V. (2013)Informatik erschließen: Ein curricularer Ansatz für Mädchen

  IN Informatik-Spektrum, Vol. 36, Pages: 230–241 doi:10.1007/s00287-013-0696-x
  [BibTeX] [Abstract]

  Mädchen und junge Frauen waren und sind in der Informatik unterrepräsentiert. Das Phänomen hat tiefliegende Ursachen, die sich von der Wahl des Schulfachs über Ausbildungs- und Studienwege schließlich bis auf berufliche Karrieren erstrecken. Auf der Grundlage qualitativer empirischer Arbeiten an drei deutschen Gymnasien wurde ein Informatik-Curriculum entwickelt und praktisch erprobt, das seine informatischen Inhalte direkt mit professioneller, selbstständiger Tätigkeit in der IT-Branche verknüpft. Die erste praktische Durchführung hat gezeigt: der Projektcharakter der Lehre, die informatische Lerninhalte und professionelles Arbeiten direkt mit Karrierewegen im Bereich IT verknüpft, kann das Interesse von Mädchen für Informatik und die IT-Branche positiv beeinflussen; insbesondere die Möglichkeit, im Sinne des End-User-Developments selbst gestalterisch aktiv zu werden, wirkt motivierend. Leitfadengestützte, halb strukturierte Interviews mit den Mädchen und Informatiklehrern und -lehrerinnen an den drei beteiligten Schulen, nicht-teilnehmende Beobachtung des Informatik-Unterrichts sowie Design-Notizbücher und im Rahmen der curricularen Projektarbeit erstellte Artefakte bilden die Datengrundlage der hier vorgestellten Studie.

  @article{weibert_informatik_2013,
  title = {Informatik erschließen: {Ein} curricularer {Ansatz} für {Mädchen}},
  volume = {36},
  issn = {01706012},
  doi = {10.1007/s00287-013-0696-x},
  abstract = {Mädchen und junge Frauen waren und sind in der Informatik unterrepräsentiert. Das Phänomen hat tiefliegende Ursachen, die sich von der Wahl des Schulfachs über Ausbildungs- und Studienwege schließlich bis auf berufliche Karrieren erstrecken. Auf der Grundlage qualitativer empirischer Arbeiten an drei deutschen Gymnasien wurde ein Informatik-Curriculum entwickelt und praktisch erprobt, das seine informatischen Inhalte direkt mit professioneller, selbstständiger Tätigkeit in der IT-Branche verknüpft. Die erste praktische Durchführung hat gezeigt: der Projektcharakter der Lehre, die informatische Lerninhalte und professionelles Arbeiten direkt mit Karrierewegen im Bereich IT verknüpft, kann das Interesse von Mädchen für Informatik und die IT-Branche positiv beeinflussen; insbesondere die Möglichkeit, im Sinne des End-User-Developments selbst gestalterisch aktiv zu werden, wirkt motivierend. Leitfadengestützte, halb strukturierte Interviews mit den Mädchen und Informatiklehrern und -lehrerinnen an den drei beteiligten Schulen, nicht-teilnehmende Beobachtung des Informatik-Unterrichts sowie Design-Notizbücher und im Rahmen der curricularen Projektarbeit erstellte Artefakte bilden die Datengrundlage der hier vorgestellten Studie.},
  number = {3},
  journal = {Informatik-Spektrum},
  author = {Weibert, Anne and Von Rekowski, Thomas and Wulf, Volker},
  year = {2013},
  keywords = {Come\_In, INA},
  pages = {230--241},
  }

• ---

  Adeel, M., Nett, B., Gurbanova, T., Wulf, V. & Randall, D. (2013)The Challenges of Microfinance Innovation: Understanding ‘Private Services’

  ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus. London, Publisher: Springer, Pages: 269–286 doi:10.1007/978-1-4471-5346-7_14
  [BibTeX] [Abstract]

  The organization, technology and operation of microfinance have undergone much change and differentiation. Muhammad Yunus, a Nobel-prize winner first demonstrated the possible empowerment of poor people by means of microfinance. Even so, certain cases have indicated that this empowerment does not necessarily occur and that microfinance can even be damaging. In this paper, we describe a case study which describes some of the value clients do receive from an initiative of this kind but notes that this value sometimes lies in unofficial, ‘private’, advice and help. To this end, we conducted an ethnographic study in a microfinance institution (MFI) in Azerbaijan. We found a special pattern of interaction between MFI-staff members and customers, which both regarded as beneficial. Since, from the point of the organization, it was not recognizably part of their work, we call it a “private service”. We think that the identification of similar private initiatives may help to identify new possible synergies between the operation, organization and technology in the microfinance sector. All of them are decisive for the identification of promising human–computer interaction patterns and the design of supportive computer applications.

  @inproceedings{adeel_challenges_2013-1,
  address = {London},
  title = {The {Challenges} of {Microfinance} {Innovation}: {Understanding} ‘{Private} {Services}’},
  isbn = {978-1-4471-5346-7},
  shorttitle = {The {Challenges} of {Microfinance} {Innovation}},
  doi = {10.1007/978-1-4471-5346-7_14},
  abstract = {The organization, technology and operation of microfinance have undergone much change and differentiation. Muhammad Yunus, a Nobel-prize winner first demonstrated the possible empowerment of poor people by means of microfinance. Even so, certain cases have indicated that this empowerment does not necessarily occur and that microfinance can even be damaging. In this paper, we describe a case study which describes some of the value clients do receive from an initiative of this kind but notes that this value sometimes lies in unofficial, ‘private’, advice and help. To this end, we conducted an ethnographic study in a microfinance institution (MFI) in Azerbaijan. We found a special pattern of interaction between MFI-staff members and customers, which both regarded as beneficial. Since, from the point of the organization, it was not recognizably part of their work, we call it a “private service”. We think that the identification of similar private initiatives may help to identify new possible synergies between the operation, organization and technology in the microfinance sector. All of them are decisive for the identification of promising human–computer interaction patterns and the design of supportive computer applications.},
  language = {en},
  booktitle = {{ECSCW} 2013: {Proceedings} of the 13th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 21-25 {September} 2013, {Paphos}, {Cyprus}},
  publisher = {Springer},
  author = {Adeel, Muhammad and Nett, Bernhard and Gurbanova, Turkan and Wulf, Volker and Randall, David},
  editor = {Bertelsen, Olav W. and Ciolfi, Luigina and Grasso, Maria Antonietta and Papadopoulos, George Angelos},
  year = {2013},
  keywords = {Articulation Work, Commercial Bank, Local Record, Poverty Reduction, Social Capital},
  pages = {269--286},
  }

• ---

  Hering, D., Kraft, X., Schwartz, T. & Wulf, V. (2013)Usability-Hindernisse bei Software entwickelnden KMU

  IN Mensch & Computer: Workshopband, Pages: 9–18
  [BibTeX]

  @article{hering_usability-hindernisse_2013,
  title = {Usability-{Hindernisse} bei {Software} entwickelnden {KMU}},
  journal = {Mensch \& Computer: Workshopband},
  author = {Hering, Dominik and Kraft, Xenia and Schwartz, Tobias and Wulf, Volker},
  year = {2013},
  keywords = {PRAXLABS},
  pages = {9--18},
  }

• ---

  Wan, L., Hess, J., Ley, B., Wulf, V. & Sjablow, V. (2013)Onegai: A Demand-driven Photo Sharing Tool with Location Reference

  CHI ’13 Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 841–846 doi:10.1145/2468356.2468507
  [BibTeX] [Download PDF]

  @inproceedings{wan_onegai_2013,
  address = {New York, NY, USA},
  series = {{CHI} {EA} '13},
  title = {Onegai: {A} {Demand}-driven {Photo} {Sharing} {Tool} with {Location} {Reference}},
  isbn = {978-1-4503-1952-2},
  url = {http://doi.acm.org/10.1145/2468356.2468507},
  doi = {10.1145/2468356.2468507},
  booktitle = {{CHI} '13 {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
  publisher = {ACM},
  author = {Wan, Lin and Hess, Jan and Ley, Benedikt and Wulf, Volker and Sjablow, Vitali},
  year = {2013},
  keywords = {CSCW, demand-driven sharing, intimate visual co-presence, lightweight visual communication, location-based media sharing, a-paper},
  pages = {841--846},
  }

• ---

  Schorch, M. & Wulf, V. (2013)Digitale Medien: neue Wege politischer Partizipation? : das Web 2.0 und die Social Media in der Tunesischen Revolution ; ein Bericht aus Sidi Bouzid

  , Bielefeld, Publisher: transcript Verlag
  [BibTeX]

  @book{schorch_digitale_2013,
  address = {Bielefeld},
  title = {Digitale {Medien}: neue {Wege} politischer {Partizipation}? : das {Web} 2.0 und die {Social} {Media} in der {Tunesischen} {Revolution} ; ein {Bericht} aus {Sidi} {Bouzid}},
  isbn = {978-3-8376-2387-1},
  publisher = {transcript Verlag},
  author = {Schorch, Marén and Wulf, Volker},
  year = {2013},
  }

• ---

  Goggins, S., Jahnke, I. & Wulf, V. (2013)Computer-Supported Collaborative Learning at the Workplace

  Goggins, S., Jahnke, I. & Wulf, V. (Eds.), London, Publisher: Springer
  [BibTeX]

  @book{goggins_computer-supported_2013,
  address = {London},
  title = {Computer-{Supported} {Collaborative} {Learning} at the {Workplace}},
  publisher = {Springer},
  author = {Goggins, Sean and Jahnke, Isa and Wulf, Volker},
  editor = {Goggins, Sean and Jahnke, Isa and Wulf, Volker},
  year = {2013},
  }

• ---

  Adeel, M., Nett, B., Gurbanova, T., Wulf, V. & Randall, D. (2013)The challenges of microfinance innova- tion : Understanding ‘ private services ‘

  , Pages: 21–25
  [BibTeX]

  @article{adeel_challenges_2013,
  title = {The challenges of microfinance innova- tion : {Understanding} ‘ private services '},
  number = {September},
  author = {Adeel, Muhammad and Nett, Bernhard and Gurbanova, Turkan and Wulf, Volker and Randall, David},
  year = {2013},
  keywords = {Microfinance},
  pages = {21--25},
  }

• ---

  Meurer, J., Stein, M., Rohde, M. & Wulf, V. (2013)“It’s more than finding the way – Mobility experiences of seniors.”

  ECSCW 13 – Proceedings of the 13th European Conference on Computer Supported Cooperative Work. Paphos, Cyprus
  [BibTeX]

  @inproceedings{meurer_its_2013,
  address = {Paphos, Cyprus},
  title = {“{It}'s more than finding the way - {Mobility} experiences of seniors.”},
  booktitle = {{ECSCW} 13 - {Proceedings} of the 13th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}},
  author = {Meurer, Johanna and Stein, Martin and Rohde, Markus and Wulf, Volker},
  year = {2013},
  }

• ---

  Ackerman, M., Dachtera, J., Pipek, V. & Wulf, V. (2013)Sharing Knowledge and Expertise: The CSCW View of Knowledge Management

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 22, Pages: 531–573 doi:10.1007/s10606-013-9192-8
  [BibTeX] [Download PDF]

  @article{ackerman_sharing_2013,
  title = {Sharing {Knowledge} and {Expertise}: {The} {CSCW} {View} of {Knowledge} {Management}},
  volume = {22},
  url = {http://dx.doi.org/10.1007/s10606-013-9192-8},
  doi = {10.1007/s10606-013-9192-8},
  number = {4-6},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Ackerman, Mark and Dachtera, Juri and Pipek, Volkmar and Wulf, Volker},
  year = {2013},
  keywords = {CSCW, A-Paper, MdK},
  pages = {531--573},
  }

• ---

  Hess, J., Randall, D., Pipek, V. & Wulf, V. (2013)Involving Users in the wild-Participatory Product Development in and with Online Communities

  IN International Journal of Human-Computer Studies (IJHCS), Vol. 71, Pages: 570–589 doi:10.1016/j.ijhcs.2013.01.003
  [BibTeX] [Download PDF]

  @article{hess_involving_2013,
  title = {Involving {Users} in the wild-{Participatory} {Product} {Development} in and with {Online} {Communities}},
  volume = {71},
  url = {http://dx.doi.org/10.1016/j.ijhcs.2013.01.003},
  doi = {10.1016/j.ijhcs.2013.01.003},
  number = {5},
  journal = {International Journal of Human-Computer Studies (IJHCS)},
  author = {Hess, Jan and Randall, David and Pipek, Volkmar and Wulf, Volker},
  year = {2013},
  keywords = {CSCW, PRAXLABS, A-Paper, MdK, EUDISMES, Participatory design, End user development, User-driven software development},
  pages = {570--589},
  }

• ---

  Müller, C., Wan, L. & Wulf, V. (2013)Dealing with Wandering in Institutional Care: Exploring the Field

  Proceedings of the ICTs for improving Patients Rehabilitation Research Techniques. Venice, Italy, Publisher: IEEE, Pages: 101–104 doi:10.4108/icst.pervasivehealth.2013.252103
  [BibTeX]

  @inproceedings{muller_dealing_2013,
  address = {Venice, Italy},
  title = {Dealing with {Wandering} in {Institutional} {Care}: {Exploring} the {Field}},
  isbn = {978-1-936968-80-0},
  doi = {10.4108/icst.pervasivehealth.2013.252103},
  booktitle = {Proceedings of the {ICTs} for improving {Patients} {Rehabilitation} {Research} {Techniques}},
  publisher = {IEEE},
  author = {Müller, Claudia and Wan, Lin and Wulf, Volker},
  year = {2013},
  keywords = {PRAXLABS, italg},
  pages = {101--104},
  }

• ---

  Wulf, V., Aal, K., Abu Kteish, I., Atam, M., Schubert, K., Rohde, M., Yerousis, G. & Randall, D. (2013)Fighting against the wall: Social media use by political activists in a Palestinian village

  Proceedings of CHI ’13., Publisher: ACM, Pages: 1979–1988 doi:10.1145/2470654.2466262
  [BibTeX] [Abstract] [Download PDF]

  We analyze practices of political activists in a Palestinian village located in the West Bank, who organize weekly demonstrations against Israel’s settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consisting of eight days ‘on the ground’ observation and interviewing, and extensive monitoring of Internet communication. We describe the activists’ background and their efforts to organize these demonstrations under conditions of military occupation. Over time, we observe the role both digital and material factors play in the organization of protest.

  @inproceedings{wulf_fighting_2013,
  title = {Fighting against the wall: {Social} media use by political activists in a {Palestinian} village},
  isbn = {978-1-4503-1899-0},
  url = {http://dl.acm.org/citation.cfm?id=2470654.2466262},
  doi = {10.1145/2470654.2466262},
  abstract = {We analyze practices of political activists in a Palestinian village located in the West Bank, who organize weekly demonstrations against Israel's settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consisting of eight days ‘on the ground' observation and interviewing, and extensive monitoring of Internet communication. We describe the activists' background and their efforts to organize these demonstrations under conditions of military occupation. Over time, we observe the role both digital and material factors play in the organization of protest.},
  booktitle = {Proceedings of {CHI} '13},
  publisher = {ACM},
  author = {Wulf, Volker and Aal, Konstantin and Abu Kteish, Ibrahim and Atam, Meryem and Schubert, Kai and Rohde, Markus and Yerousis, George and Randall, David},
  year = {2013},
  keywords = {PRAXLABS, yallah, Come\_In, appropriation, field study, political protest, social media, a-paper},
  pages = {1979--1988},
  }

• ---

  Schwartz, T., Stevens, G., Ramirez, L. & Wulf, V. (2013)Uncovering Practices of Making Energy Consumption Accountable: A Phenomenological Inquiry

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 20, Pages: Art. No. 12 doi:10.1145/2463579.2463583
  [BibTeX] [Download PDF]

  @article{schwartz_uncovering_2013,
  title = {Uncovering {Practices} of {Making} {Energy} {Consumption} {Accountable}: {A} {Phenomenological} {Inquiry}},
  volume = {20},
  issn = {1073-0516},
  url = {http://doi.acm.org/10.1145/2463579.2463583},
  doi = {10.1145/2463579.2463583},
  number = {2},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Schwartz, Tobias and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
  year = {2013},
  keywords = {PRAXLABS, Energy, phenomenology, SMARTLIVE, sustainability},
  pages = {Art. No. 12},
  }

• ---

  Adeel, M., Nett, B. & Wulf, V. (2013)Microfinance in the South : from money processing to community building

  IN International journal of services technology and management (IJSTM), Vol. 19, Pages: 81–98
  [BibTeX]

  @article{adeel_microfinance_2013,
  title = {Microfinance in the {South} : from money processing to community building},
  volume = {19},
  number = {1/2/3},
  journal = {International journal of services technology and management (IJSTM)},
  author = {Adeel, Muhammad and Nett, Bernhard and Wulf, Volker},
  year = {2013},
  keywords = {Microfinance},
  pages = {81--98},
  }

• ---

  Schwartz, T., Denef, S., Stevens, G., Ramirez, L. & Wulf, V. (2013)Cultivating Energy Literacy: Results from a Longitudinal Living Lab Study of a Home Energy Management System

  Proceedings of CHI ’13. New York, NY, USA, Publisher: ACM, Pages: 1193–1202 doi:10.1145/2470654.2466154
  [BibTeX] [Abstract] [Download PDF]

  This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption both in realtime and in retrospective on the TV and on mobile devices. Contrasting with existing research focused on how technology persuades people to consume less energy, our study uses a grounded approach to analyze HEMS emplacement. As an important result, we present here the issue of ‘energy literacy’. Our study reveals that, by using HEMS, participants became increasingly literate in understanding domestic electricity consumption. We discuss the role HEMS played in that process and how the acquired literacy changed energy consumption patterns. We conclude that literacy in energy consumption has value on its own and explain how eco feedback system designs can benefit from this understanding. Copyright © 2013 ACM.

  @inproceedings{schwartz_cultivating_2013,
  address = {New York, NY, USA},
  series = {{CHI} '13},
  title = {Cultivating {Energy} {Literacy}: {Results} from a {Longitudinal} {Living} {Lab} {Study} of a {Home} {Energy} {Management} {System}},
  isbn = {978-1-4503-1899-0},
  url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84877999779&partnerID=40&md5=0f531b7b46008d99297158e1951b58a2 http://doi.acm.org/10.1145/2470654.2466154},
  doi = {10.1145/2470654.2466154},
  abstract = {This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption both in realtime and in retrospective on the TV and on mobile devices. Contrasting with existing research focused on how technology persuades people to consume less energy, our study uses a grounded approach to analyze HEMS emplacement. As an important result, we present here the issue of 'energy literacy'. Our study reveals that, by using HEMS, participants became increasingly literate in understanding domestic electricity consumption. We discuss the role HEMS played in that process and how the acquired literacy changed energy consumption patterns. We conclude that literacy in energy consumption has value on its own and explain how eco feedback system designs can benefit from this understanding. Copyright © 2013 ACM.},
  booktitle = {Proceedings of {CHI} '13},
  publisher = {ACM},
  author = {Schwartz, Tobias and Denef, Sebastian and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
  year = {2013},
  keywords = {PRAXLABS, Energy literacy, Energy monitoring, HEMS, a-paper},
  pages = {1193--1202},
  }

• ---

  Schubert, K., Aal, K., Wulf, V. & Weibert, A. (2013)Come_IN@Palestine: Adapting a German Computer Club Concept to a Palestinian Refugee Camp

  CSCL 2013 Vol.II, ISLS.
  [BibTeX]

  @inproceedings{schubert_come_inpalestine_2013,
  title = {Come\_IN@{Palestine}: {Adapting} a {German} {Computer} {Club} {Concept} to a {Palestinian} {Refugee} {Camp}},
  booktitle = {{CSCL} 2013 {Vol}.{II}, {ISLS}},
  author = {Schubert, Kai and Aal, Konstantin and Wulf, Volker and Weibert, Anne},
  year = {2013},
  keywords = {Come\_In},
  }

• ---

  Ley, B., Ogonowski, C., Hess, J., Reichling, T., Wan, L. & Wulf, V. (2013)Impacts of New Technologies on Media Usage and Social Behaviour in Domestic Environments

  IN Behaviour & Information Technology, Vol. 33, Pages: 37–41 doi:10.1080/0144929X.2013.832383
  [BibTeX] [Download PDF]

  @article{ley_impacts_2013,
  title = {Impacts of {New} {Technologies} on {Media} {Usage} and {Social} {Behaviour} in {Domestic} {Environments}},
  volume = {33},
  url = {http://dx.doi.org/10.1080/0144929X.2013.832383},
  doi = {10.1080/0144929X.2013.832383},
  number = {August},
  journal = {Behaviour \& Information Technology},
  author = {Ley, Benedikt and Ogonowski, Corinna and Hess, Jan and Reichling, Tim and Wan, Lin and Wulf, Volker},
  month = aug,
  year = {2013},
  keywords = {CSCW, PRAXLABS, SocialMedia, Living Lab, diary study, living room, media usage, television, long-term study},
  pages = {37--41},
  }

• ---

  Müller, C., Neufeldt, C., Jakobi, T. & Wulf, V. (2013)Ankerpunkte für das Participatory Design mit älteren Menschen

  Mensch & Computer: Workshopband. München, Publisher: Oldenbourg Verlag, Pages: 347–354
  [BibTeX] [Download PDF]

  @inproceedings{muller_ankerpunkte_2013,
  address = {München},
  title = {Ankerpunkte für das {Participatory} {Design} mit älteren {Menschen}},
  url = {http://books.google.com/books?hl=en&lr=&id=cVfpBQAAQBAJ&oi=fnd&pg=PA347&dq=info:SYqyqHLZHr4J:scholar.google.com&ots=_zT5Vmmg8b&sig=geLDLpiN1fpY9UDmArokpnMhtv4},
  booktitle = {Mensch \& {Computer}: {Workshopband}},
  publisher = {Oldenbourg Verlag},
  author = {Müller, Claudia and Neufeldt, Cornelius and Jakobi, Timo and Wulf, Volker},
  year = {2013},
  keywords = {PRAXLABS, DBL, italg},
  pages = {347--354},
  }

• ---

  Lazar, J., Wulf, V., Barbosa, S., Gulliksen, J., McEwan, T., Martinez-Normand, L., Palanque, P., Prates, R., Tsai, J. & Winckler, M. (2013)Workshop on engaging the human-computer interaction community with public policymaking internationally

  IN CHI ’13 Extended Abstracts on Human Factors in Computing Systems on – CHI EA ’13, Pages: 3279 doi:10.1145/2468356.2479666
  [BibTeX] [Download PDF]

  @article{lazar_workshop_2013,
  title = {Workshop on engaging the human-computer interaction community with public policymaking internationally},
  url = {http://dl.acm.org/citation.cfm?id=2468356.2479666},
  doi = {10.1145/2468356.2479666},
  journal = {CHI '13 Extended Abstracts on Human Factors in Computing Systems on - CHI EA '13},
  author = {Lazar, Jonathan and Wulf, Volker and Barbosa, Simone and Gulliksen, Jan and McEwan, Tom and Martinez-Normand, Loic and Palanque, Philippe and Prates, Raquel and Tsai, Janice and Winckler, Marco},
  year = {2013},
  keywords = {accessibility, ergonomics, funding, human subjects protection, public policy, rankings, regulation, rulemaking, safety, standards, a-paper},
  pages = {3279},
  }

• ---

  Rohde, M. & Wulf, V. (2013)CSCL@Networking: Regional Learning in Software Industries

  IN Computer-Supported Collaborative Learning at the Workplace Boston, MA doi:10.1007/978-1-4614-1740-8_4
  [BibTeX] [Abstract] [Download PDF]

  applicability for this approach.

  @incollection{rohde_csclnetworking_2013,
  address = {Boston, MA},
  title = {{CSCL}@{Networking}: {Regional} {Learning} in {Software} {Industries}},
  volume = {53},
  isbn = {978-85-7811-079-6},
  url = {http://link.springer.com/10.1007/978-1-4614-1740-8_4},
  abstract = {applicability for this approach.},
  number = {9},
  booktitle = {Computer-{Supported} {Collaborative} {Learning} at the {Workplace}},
  publisher = {Springer US},
  author = {Rohde, Markus and Wulf, Volker},
  year = {2013},
  doi = {10.1007/978-1-4614-1740-8_4},
  pmid = {25246403},
  keywords = {icle},
  pages = {65--87},
  }

• ---

  Wulf, V., Misaki, K., Atam, M., Randall, D. & Rohde, M. (2013)‘On the Ground’ in Sidi Bouzid: Investigating Social Media Use during the Tunisian Revolution

  Proceedings of the Conference on Computer Supported Cooperative Work (CSCW). San Antonio, Publisher: ACM Press, Pages: 1409–1418
  [BibTeX]

  @inproceedings{wulf_ground_2013,
  address = {San Antonio},
  title = {‘{On} the {Ground}' in {Sidi} {Bouzid}: {Investigating} {Social} {Media} {Use} during the {Tunisian} {Revolution}},
  booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})},
  publisher = {ACM Press},
  author = {Wulf, Volker and Misaki, Kaoru and Atam, Meryem and Randall, David and Rohde, Markus},
  year = {2013},
  keywords = {CSCW},
  pages = {1409--1418},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G. & Wulf, V. (2013)Adjusting the Paradigmatic Shift: IS Design as Intervention in Social Practice

  IN International Reports on Socio-Informatics (IRSI), Vol. 10, Pages: 1861–4280
  [BibTeX]

  @article{rohde_adjusting_2013,
  title = {Adjusting the {Paradigmatic} {Shift}: {IS} {Design} as {Intervention} in {Social} {Practice}},
  volume = {10},
  number = {1},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Wulf, Volker},
  year = {2013},
  pages = {1861--4280},
  }

• ---

  Braier, J., Burkhard, M., Herrmanny, K., Koch, M., Kötteritzsch, A., Müller, C., Nutsi, A., Richter, A., Schering, S., Wulf, V. & Ziegler, J. (2013)AAL-Workshop „Lachen kennt kein Alter“

  IN Mensch & Computer: Workshopband München doi:10.1524/9783486781236.343
  [BibTeX]

  @incollection{braier_aal-workshop_2013,
  address = {München},
  title = {{AAL}-{Workshop} „{Lachen} kennt kein {Alter}“},
  booktitle = {Mensch \& {Computer}: {Workshopband}},
  publisher = {Oldenbourg Wissenschaftsverlag},
  author = {Braier, Jonas and Burkhard, Martin and Herrmanny, Katja and Koch, Michael and Kötteritzsch, Anna and Müller, Claudia and Nutsi, Andrea and Richter, Alexander and Schering, Sandra and Wulf, Volker and Ziegler, Jürgen},
  year = {2013},
  doi = {10.1524/9783486781236.343},
  keywords = {italg},
  pages = {243--397},
  }

• ---

  Schwartz, T., Stevens, G., Ramirez, L. & Wulf, V. (2013)Uncovering practices of making energy consumption accountable

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 20, Pages: 1–30 doi:10.1145/2463579.2463583
  [BibTeX] [Download PDF]

  @article{schwartz_uncovering_2013-1,
  title = {Uncovering practices of making energy consumption accountable},
  volume = {20},
  issn = {10730516},
  url = {http://dl.acm.org/citation.cfm?doid=2463579.2463583},
  doi = {10.1145/2463579.2463583},
  number = {2},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Schwartz, Tobias and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
  month = may,
  year = {2013},
  keywords = {A-Paper},
  pages = {1--30},
  }

2012

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2012)Civil Society Organizations in Knowledge Society: A Roadmap for ICT Support in Pakistani NGOs

  IN International Journal of Asian Business and Information Management, Vol. 3, Pages: 23–35 doi:10.4018/jabim.2012040103
  [BibTeX] [Download PDF]

  @article{saeed_civil_2012,
  title = {Civil {Society} {Organizations} in {Knowledge} {Society}: {A} {Roadmap} for {ICT} {Support} in {Pakistani} {NGOs}},
  volume = {3},
  issn = {1947-9638},
  url = {http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jabim.2012040103},
  doi = {10.4018/jabim.2012040103},
  number = {2},
  journal = {International Journal of Asian Business and Information Management},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  month = jan,
  year = {2012},
  pages = {23--35},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Understanding and supporting cross-platform usage in the living room

  IN Entertainment Computing, Vol. 3, Pages: 37–47 doi:10.1016/j.entcom.2012.04.001
  [BibTeX] [Download PDF]

  @article{hess_understanding_2012,
  title = {Understanding and supporting cross-platform usage in the living room},
  volume = {3},
  url = {http://dx.doi.org/10.1016/j.entcom.2012.04.001},
  doi = {10.1016/j.entcom.2012.04.001},
  number = {2},
  journal = {Entertainment Computing},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
  year = {2012},
  keywords = {CSCW, SocialMedia},
  pages = {37--47},
  }

• ---

  Ramirez, L., Dyrks, T., Gerwinski, J., Betz, M., Scholz, M. & Wulf, V. (2012)Landmarke: An ad hoc deployable ubicomp infrastructure to support indoor navigation of firefighters

  IN Personal and Ubiquitous Computing, Vol. 16, Pages: 1025–1038 doi:10.1007/s00779-011-0462-5
  [BibTeX] [Abstract]

  Indoor navigation plays a central role for the safety of firefighters. The circumstances in which a firefighting intervention occurs represent a rather complex challenge for the design of supporting technology. In this paper, we present the results of our work designing an ad hoc ubicomp infrastructure to support navigation of firefighters working in structure fires inside the zone of danger. We take a wider approach, complementing the technical questions with the development of effective navigation practices based on technology available today. We provide an overview of the complete design process, from the theoretical and empirical underpinnings to the construction and evaluation of three iterations of the platform. We report the results of our evaluation and the implications and tensions uncovered in this process, and we discuss the challenges and implications of it for the design of ubicomp for firefighters.

  @article{ramirez_landmarke_2012,
  title = {Landmarke: {An} ad hoc deployable ubicomp infrastructure to support indoor navigation of firefighters},
  volume = {16},
  issn = {16174909},
  doi = {10.1007/s00779-011-0462-5},
  abstract = {Indoor navigation plays a central role for the safety of firefighters. The circumstances in which a firefighting intervention occurs represent a rather complex challenge for the design of supporting technology. In this paper, we present the results of our work designing an ad hoc ubicomp infrastructure to support navigation of firefighters working in structure fires inside the zone of danger. We take a wider approach, complementing the technical questions with the development of effective navigation practices based on technology available today. We provide an overview of the complete design process, from the theoretical and empirical underpinnings to the construction and evaluation of three iterations of the platform. We report the results of our evaluation and the implications and tensions uncovered in this process, and we discuss the challenges and implications of it for the design of ubicomp for firefighters.},
  number = {8},
  journal = {Personal and Ubiquitous Computing},
  author = {Ramirez, Leonardo and Dyrks, Tobias and Gerwinski, Jan and Betz, Matthias and Scholz, Markus and Wulf, Volker},
  year = {2012},
  keywords = {Human-computer interaction, Ad hoc deployment, Firefighting, Indoor navigation, Landmarke, Mobile ad hoc network, Navigation, Orientation, Sensor networks, Ubiquitous computing, Wearable computing},
  pages = {1025--1038},
  }

• ---

  Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home

  Proceedings of CHI ’12. New York, NY, USA, Publisher: ACM Press, Pages: 2639–2648
  [BibTeX]

  @inproceedings{muller_ict-development_2012-1,
  address = {New York, NY, USA},
  title = {{ICT}-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home},
  booktitle = {Proceedings of {CHI} '12},
  publisher = {ACM Press},
  author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
  year = {2012},
  keywords = {PRAXLABS, italg, a-paper},
  pages = {2639--2648},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2012)IT for Social Activists: A Study of World Social Forum 2006 Organizing Process

  IN International Journal of Asian Business and Information Management (IJABIM), Vol. 3, Pages: 62–73 doi:10.4018/jabim.2012040106
  [BibTeX]

  @article{saeed_it_2012,
  title = {{IT} for {Social} {Activists}: {A} {Study} of {World} {Social} {Forum} 2006 {Organizing} {Process}},
  volume = {3},
  doi = {10.4018/jabim.2012040106},
  number = {2},
  journal = {International Journal of Asian Business and Information Management (IJABIM)},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2012},
  pages = {62--73},
  }

• ---

  Egner, H., Schorch, M., Hitzler, S., Bergmann, J. & Wulf, V. (2012)” Communicating Disaster—A Case for Qualitative Approaches to Disaster Research”: Report of a Research Group at the Center for Interdisciplinary Research (ZiF), Bielefeld University

  IN Zeitschrift f\ü\r Soziologie, Pages: 248–255
  [BibTeX]

  @article{egner__2012,
  title = {" {Communicating} {Disaster}—{A} {Case} for {Qualitative} {Approaches} to {Disaster} {Research}": {Report} of a {Research} {Group} at the {Center} for {Interdisciplinary} {Research} ({ZiF}), {Bielefeld} {University}},
  journal = {Zeitschrift f\{ü\}r Soziologie},
  author = {Egner, Heike and Schorch, Marén and Hitzler, Sarah and Bergmann, Jörg and Wulf, Volker},
  year = {2012},
  pages = {248--255},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology @ Home : Impacts on Usage Behavior and Social Structures

  Proceedings of EuroITV ’12. New York, USA, Publisher: ACM, Pages: 185–194
  [BibTeX] [Abstract]

  Studying domestic usage contexts has become an important field in research. Recent technological improvements have made media available on different devices, in different contexts and from different places. The adoption and appropriation of new devices and technologies has led to a more flexible usage behavior. However, even if we know about such a behavior, many questions, regarding how new technology changes the user’s media usage and how these changes affect the social structure in a household, are still unanswered. We will address this topic in our work and want to provide an insight on how recent media consumption patterns have changed due to the appropriation of new technologies in the home. Based on a qualitative long-term Living Lab study we will present various patterns based on changes in media usage routines and their influences on households as social systems. The results provide a detailed understanding of how the new technology is embedded within domestic life by considering potentials and conflicts that also address further design oriented work.

  @inproceedings{hess_new_2012-1,
  address = {New York, USA},
  title = {New {Technology} @ {Home} : {Impacts} on {Usage} {Behavior} and {Social} {Structures}},
  isbn = {978-1-4503-1107-6},
  abstract = {Studying domestic usage contexts has become an important field in research. Recent technological improvements have made media available on different devices, in different contexts and from different places. The adoption and appropriation of new devices and technologies has led to a more flexible usage behavior. However, even if we know about such a behavior, many questions, regarding how new technology changes the user's media usage and how these changes affect the social structure in a household, are still unanswered. We will address this topic in our work and want to provide an insight on how recent media consumption patterns have changed due to the appropriation of new technologies in the home. Based on a qualitative long-term Living Lab study we will present various patterns based on changes in media usage routines and their influences on households as social systems. The results provide a detailed understanding of how the new technology is embedded within domestic life by considering potentials and conflicts that also address further design oriented work.},
  booktitle = {Proceedings of {EuroITV} '12},
  publisher = {ACM},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker},
  year = {2012},
  keywords = {PRAXLABS, diary study, living lab, living room, media usage, television, LivingLabEnergy},
  pages = {185--194},
  }

• ---

  Pipek, V., Wulf, V. & Johri, A. (2012)Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 261–282 doi:10.1007/s10606-011-9138-y
  [BibTeX] [Download PDF]

  @article{pipek_bridging_2012,
  title = {Bridging {Artifacts} and {Actors}: {Expertise} {Sharing} in {Organizational} {Ecosystems}},
  volume = {21},
  url = {http://dx.doi.org/10.1007/s10606-011-9138-y},
  doi = {10.1007/s10606-011-9138-y},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Pipek, Volkmar and Wulf, Volker and Johri, Aditya},
  year = {2012},
  keywords = {CSCW, A-Paper},
  pages = {261--282},
  }

• ---

  Hess, J., Wan, L., Ley, B. & Wulf, V. (2012)In-situ everywhere: a qualitative feedback infrastructure for cross platform home-IT

  Proceedings of EuroITV ’12. New York, NY, USA, Publisher: ACM, Pages: 75–78 doi:10.1145/2325616.2325633
  [BibTeX] [Download PDF]

  @inproceedings{hess_-situ_2012,
  address = {New York, NY, USA},
  series = {{EuroiTV} '12},
  title = {In-situ everywhere: a qualitative feedback infrastructure for cross platform home-{IT}},
  isbn = {978-1-4503-1107-6},
  url = {http://dl.acm.org/citation.cfm?id=2325633 http://doi.acm.org/10.1145/2325616.2325633},
  doi = {10.1145/2325616.2325633},
  booktitle = {Proceedings of {EuroITV} '12},
  publisher = {ACM},
  author = {Hess, Jan and Wan, Lin and Ley, Benedikt and Wulf, Volker},
  year = {2012},
  keywords = {CSCW, PRAXLABS, SocialMedia, EUDISMES, community help, cross platform infrastructure, in-situ feedback, remote evaluation},
  pages = {75--78},
  }

• ---

  Hess, J., Reuter, C., Pipek, V. & Wulf, V. (2012)Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs

  IN International Journal of Cooperative Information Systems (IJCIS), Vol. 21, Pages: 263–296 doi:10.1142/S0218843012500049
  [BibTeX] [Abstract] [Download PDF]

  Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.

  @article{hess_supporting_2012,
  title = {Supporting {End}-{User} {Articulations} in {Evolving} {Business} {Processes}: {A} {Case} {Study} to explore {Intuitive} {Notations} and {Interaction} {Designs}},
  volume = {21},
  url = {https://www.wineme.uni-siegen.de/paper/2012/2012_hessreuterpipekwulf_supportingenduserarticulations_ijcis.pdf},
  doi = {10.1142/S0218843012500049},
  abstract = {Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.},
  number = {4},
  journal = {International Journal of Cooperative Information Systems (IJCIS)},
  author = {Hess, Jan and Reuter, Christian and Pipek, Volkmar and Wulf, Volker},
  year = {2012},
  keywords = {CSCW, HCI, PRAXLABS, A-Paper, InfoStrom, RSBE, MdK, EUDISMES, articulation support, business process modeling, end-user development, flexible workflows, Knowledge work, pen-and-paper based interactions, process adaptations},
  pages = {263--296},
  }

• ---

  Simone, C., Ackerman, M. & Wulf, V. (2012)Knowledge Management in Practice: A Special Issue

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 109–110 doi:10.1007/s10606-012-9161-7
  [BibTeX]

  @article{simone_knowledge_2012,
  title = {Knowledge {Management} in {Practice}: {A} {Special} {Issue}},
  volume = {21},
  issn = {0925-9724},
  doi = {10.1007/s10606-012-9161-7},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Simone, Carla and Ackerman, Mark and Wulf, Volker},
  year = {2012},
  pages = {109--110},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Flexible Mediennutzung durch die Integration von Geräten und Diensten

  Mensch & Computer: Tagungsband., Publisher: Oldenbourg Verlag, Pages: 253–262
  [BibTeX] [Abstract] [Download PDF]

  Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.

  @inproceedings{hess_flexible_2012,
  title = {Flexible {Mediennutzung} durch die {Integration} von {Geräten} und {Diensten}},
  url = {http://dl.mensch-und-computer.de/handle/123456789/2883},
  abstract = {Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.},
  booktitle = {Mensch \& {Computer}: {Tagungsband}},
  publisher = {Oldenbourg Verlag},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
  editor = {Reiterer, Harald and Deussen, Oliver},
  year = {2012},
  keywords = {CSCW, SocialMedia},
  pages = {253--262},
  }

• ---

  Riemer, K. & Wulf, V. (2012)Real-time Collaboration (RTC) and Distributed Work

  IN Special Issue of the International Journal of e-Collaboration (IJeC), Vol. 6
  [BibTeX]

  @article{riemer_real-time_2012,
  title = {Real-time {Collaboration} ({RTC}) and {Distributed} {Work}},
  volume = {6},
  number = {3},
  journal = {Special Issue of the International Journal of e-Collaboration (IJeC)},
  author = {Riemer, Kai and Wulf, Volker},
  year = {2012},
  }

• ---

  Nett, B., Becks, A., Stork, A., Ritter, A., Herbst, I., Durissini, M., Wulf, V. & Jarke, M. (2012)Unterstützung der Anlagenplanung durch einen kooperativen Planungstisch

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 1, Pages: 17–28 doi:10.1017/CBO9781107415324.004
  [BibTeX] [Abstract]

  applicability for this approach.

  @article{nett_unterstutzung_2012,
  title = {Unterstützung der {Anlagenplanung} durch einen kooperativen {Planungstisch}},
  volume = {1},
  issn = {1098-6596},
  doi = {10.1017/CBO9781107415324.004},
  abstract = {applicability for this approach.},
  number = {3},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Nett, Bernhard and Becks, Andreas and Stork, André and Ritter, Arno and Herbst, Iris and Durissini, Marco and Wulf, Volker and Jarke, Matthias},
  year = {2012},
  pmid = {25246403},
  keywords = {icle},
  pages = {17--28},
  }

• ---

  Boden, A., Nett, B., Wulf, V. & von Rekowski, T. (2012)Article: Strategic Learning

  IN Seel, N. (Ed.), Encyclopedia of the Sciences of Learning
  [BibTeX]

  @incollection{boden_article_2012,
  title = {Article: {Strategic} {Learning}},
  booktitle = {Encyclopedia of the {Sciences} of {Learning}},
  publisher = {Springer},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker and von Rekowski, Thomas},
  editor = {Seel, Norbert},
  year = {2012},
  }

• ---

  Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings

  Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems – CHI ’12. New York, New York, USA, Publisher: ACM Press, Pages: 2639–2648 doi:10.1145/2207676.2208655
  [BibTeX]

  @inproceedings{muller_ict-development_2012,
  address = {New York, New York, USA},
  title = {{ICT}-development in residential care settings},
  isbn = {978-1-4503-1015-4},
  doi = {10.1145/2207676.2208655},
  booktitle = {Proceedings of the 2012 {ACM} annual conference on {Human} {Factors} in {Computing} {Systems} - {CHI} '12},
  publisher = {ACM Press},
  author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
  year = {2012},
  keywords = {A-Paper, italg, a-paper},
  pages = {2639--2648},
  }

• ---

  Boden, A., Avram, G., Bannon, L. & Wulf, V. (2012)Knowledge Sharing Practices and the Impact of Cultural Factors: Lessons from Two Case Studies of Offshoring in SME

  IN Software Maintenance and Evolution: Research, and Practice, Vol. 24, Pages: 139–152 doi:10.1002/smr.473
  [BibTeX] [Download PDF]

  @article{boden_knowledge_2012,
  title = {Knowledge {Sharing} {Practices} and the {Impact} of {Cultural} {Factors}: {Lessons} from {Two} {Case} {Studies} of {Offshoring} in {SME}},
  volume = {24},
  issn = {20477473},
  url = {http://doi.wiley.com/10.1002/smr.473},
  doi = {10.1002/smr.473},
  number = {2},
  journal = {Software Maintenance and Evolution: Research, and Practice},
  author = {Boden, Alexander and Avram, Gabriela and Bannon, Liam and Wulf, Volker},
  month = mar,
  year = {2012},
  pages = {139--152},
  }

• ---

  Simone, C., Ackerman, M. & Wulf, V. (2012)Guest Editorial: Knowledge Management in Practice

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 109–110
  [BibTeX]

  @article{simone_guest_2012,
  title = {Guest {Editorial}: {Knowledge} {Management} in {Practice}},
  volume = {21},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Simone, Carla and Ackerman, Mark and Wulf, Volker},
  year = {2012},
  pages = {109--110},
  }

• ---

  Egner, H., Schorch, M., Hitzler, S., Bergmann, J. & Wulf, V. (2012)Communicating Disaster – Six maxims for a new take on disaster research

  IN ZiF-Mitteilungen, Pages: 4–10
  [BibTeX]

  @article{egner_communicating_2012,
  title = {Communicating {Disaster} – {Six} maxims for a new take on disaster research},
  number = {3},
  journal = {ZiF-Mitteilungen},
  author = {Egner, Heike and Schorch, Marén and Hitzler, Sarah and Bergmann, Jörg and Wulf, Volker},
  year = {2012},
  pages = {4--10},
  }

• ---

  Lewkowicz, M., Hassanaly, P., Rohde, M. & Wulf, V. (2012)Proceedings of the 9th International Conference on Designing Cooperative Systems (COOP 2010)

  , Aix-en-Provence, Publisher: Springer London
  [BibTeX]

  @book{lewkowicz_proceedings_2012,
  address = {Aix-en-Provence},
  title = {Proceedings of the 9th {International} {Conference} on {Designing} {Cooperative} {Systems} ({COOP} 2010)},
  publisher = {Springer London},
  author = {Lewkowicz, Myriam and Hassanaly, Parina and Rohde, Markus and Wulf, Volker},
  year = {2012},
  }

• ---

  Tscheligi, M., Meschtscherjakov, A., Weiss, A., Wulf, V., Evers, V. & Mutlu, B. (2012)Exploring Collaboration in Challenging Environments : From the Car to the Factory and Beyond

  Proceedings of ACM-CSCW 2012., Pages: 15–16 doi:10.1145/2141512.2141521
  [BibTeX]

  @inproceedings{tscheligi_exploring_2012,
  title = {Exploring {Collaboration} in {Challenging} {Environments} : {From} the {Car} to the {Factory} and {Beyond}},
  isbn = {978-1-4503-1051-2},
  doi = {10.1145/2141512.2141521},
  booktitle = {Proceedings of {ACM}-{CSCW} 2012},
  author = {Tscheligi, Manfred and Meschtscherjakov, Alexander and Weiss, Astrid and Wulf, Volker and Evers, Vanessa and Mutlu, Bilge},
  year = {2012},
  pages = {15--16},
  }

• ---

  Lazar, J., Prates, R., von Axelson, H., Winckler, M., Wulf, V., Abascal, J., Davis, J., Evers, V., Gulliksen, J., Jorge, J., McEwan, T., Paternò, F. & Persson, H. (2012)HCI public policy activities in 2012

  IN Interactions, Vol. 19, Pages: 78 doi:10.1145/2168931.2168947
  [BibTeX] [Abstract] [Download PDF]

  These HCI issues affect the core activities of many HCI researchers or practitioners: interface design, user testing and research, and funding. The challenges exist in every country, yet the solutions, and the knowledge to lead to solutions, are international. As an HCI community, we must be proactive, not reactive. We want to be involved from the beginning so that policymakers trust us and so that our research and practitioner expertise can influence public policy. The worst situation is to be reactive-to see policies created and then decry them as ineffective, not having been involved with their creation. Proactive involvement has much more of an impact. As a start, HCI researchers should become familiar with the process of how public policies are created in their national and regional governments. For researchers interested in data, science, and statistics, this is often not something that comes naturally. The HCI community has a long history with the process of user-centered design, in which we say that user data needs to influence design. Great. So let’s take those same concepts and apply them to public policy. We need to use our research, our data, and our design expertise to help drive public policy- those things should drive policy, not politics or public opinion. To be effective, we need to be proactive, we need to get involved, and we need to work together internationally. © 2012 ACM.

  @article{lazar_hci_2012,
  title = {{HCI} public policy activities in 2012},
  volume = {19},
  issn = {10725520},
  url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84860523372&partnerID=tZOtx3y1},
  doi = {10.1145/2168931.2168947},
  abstract = {These HCI issues affect the core activities of many HCI researchers or practitioners: interface design, user testing and research, and funding. The challenges exist in every country, yet the solutions, and the knowledge to lead to solutions, are international. As an HCI community, we must be proactive, not reactive. We want to be involved from the beginning so that policymakers trust us and so that our research and practitioner expertise can influence public policy. The worst situation is to be reactive-to see policies created and then decry them as ineffective, not having been involved with their creation. Proactive involvement has much more of an impact. As a start, HCI researchers should become familiar with the process of how public policies are created in their national and regional governments. For researchers interested in data, science, and statistics, this is often not something that comes naturally. The HCI community has a long history with the process of user-centered design, in which we say that user data needs to influence design. Great. So let's take those same concepts and apply them to public policy. We need to use our research, our data, and our design expertise to help drive public policy- those things should drive policy, not politics or public opinion. To be effective, we need to be proactive, we need to get involved, and we need to work together internationally. © 2012 ACM.},
  number = {3},
  journal = {Interactions},
  author = {Lazar, Jonathan and Prates, Raquel and von Axelson, Hans and Winckler, Marco and Wulf, Volker and Abascal, Julio and Davis, Janet and Evers, Vanessa and Gulliksen, Jan and Jorge, Joaquim and McEwan, Tom and Paternò, Fabio and Persson, Hans},
  year = {2012},
  pages = {78},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology@Home: Impacts on Usage Behavior and Social Structures

  Proceedings of the 10th European Conference on Interactive TV and Video. New York, NY, USA, Publisher: ACM, Pages: 185–194 doi:10.1145/2325616.2325653
  [BibTeX] [Download PDF]

  @inproceedings{hess_new_2012,
  address = {New York, NY, USA},
  series = {{EuroiTV} '12},
  title = {New {Technology}@{Home}: {Impacts} on {Usage} {Behavior} and {Social} {Structures}},
  isbn = {978-1-4503-1107-6},
  url = {http://doi.acm.org/10.1145/2325616.2325653},
  doi = {10.1145/2325616.2325653},
  booktitle = {Proceedings of the 10th {European} {Conference} on {Interactive} {TV} and {Video}},
  publisher = {ACM},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker},
  year = {2012},
  keywords = {CSCW, SocialMedia, EUDISMES, diary study, living lab, living room, media usage, television},
  pages = {185--194},
  }

• ---

  Müller, C., Stein, M., Wan, L., Neufeldt, C., Wulf, V. & Budweg, S. (2012)Nutzerorientierte Technikforschung und -entwicklung im Feld Ambient Assisted Living: Ergebnisse aus dem AAL-Projekt FoSIBLE

  IN Zeitschrift für Gerontologie und Geriatrie, Vol. 1
  [BibTeX]

  @article{muller_nutzerorientierte_2012,
  title = {Nutzerorientierte {Technikforschung} und -entwicklung im {Feld} {Ambient} {Assisted} {Living}: {Ergebnisse} aus dem {AAL}-{Projekt} {FoSIBLE}},
  volume = {1},
  journal = {Zeitschrift für Gerontologie und Geriatrie},
  author = {Müller, Claudia and Stein, Martin and Wan, Lin and Neufeldt, Cornelius and Wulf, Volker and Budweg, Steffen},
  year = {2012},
  keywords = {italg},
  }

2011

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2011)Conducting ICT research in voluntary organizations: reflections from a long term study of the European Social Forum

  IN Journal of community informatics, Vol. 7
  [BibTeX] [Abstract] [Download PDF]

  Recent literature highlights the low technology adoption of voluntary organizations in their organizational settings. Due to the social importance of this sector, it is important that universities and researchers carry on action research projects in such settings to improve IT usage. These organizations are quite diverse in their organizational structure, scope, application area and working. Furthermore, they differ from traditional organizations in their objectives, rationale, operations and work practices. Appropriate technology design requires a deep understanding of organizational work practices, paving the way for ethnographic action research studies in these settings. In this paper, we want to present our experiences with conducting an ethnographic action research at the European Social Forum, which is a European network of heterogeneous social activists participating in the anti-globalization movement. We will discuss the problems that we faced in our fieldwork to help other researchers comprehend these difficulties in advance as they are planning fieldwork in such settings.

  @article{saeed_conducting_2011,
  title = {Conducting {ICT} research in voluntary organizations: reflections from a long term study of the {European} {Social} {Forum}},
  volume = {7},
  url = {http://search.proquest.com.queens.ezp1.qub.ac.uk/docview/1000950048?accountid=13374},
  abstract = {Recent literature highlights the low technology adoption of voluntary organizations in their organizational settings. Due to the social importance of this sector, it is important that universities and researchers carry on action research projects in such settings to improve IT usage. These organizations are quite diverse in their organizational structure, scope, application area and working. Furthermore, they differ from traditional organizations in their objectives, rationale, operations and work practices. Appropriate technology design requires a deep understanding of organizational work practices, paving the way for ethnographic action research studies in these settings. In this paper, we want to present our experiences with conducting an ethnographic action research at the European Social Forum, which is a European network of heterogeneous social activists participating in the anti-globalization movement. We will discuss the problems that we faced in our fieldwork to help other researchers comprehend these difficulties in advance as they are planning fieldwork in such settings.},
  number = {3},
  journal = {Journal of community informatics},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2011},
  keywords = {Economics, Ethnograph, Field work, Social networks},
  }

• ---

  Scaffidi, C., Burnett, M., Costabile, M. F., Stumpf, S. & Wulf, V. (2011)European-American Collaboration Workshop

  IN Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Vol. 6654 LNCS, Pages: 409–412 doi:10.1007/978-3-642-21530-8_52
  [BibTeX] [Abstract]

  Different researchers have focused on complementary aspects of end-user development. For example, some people work on tool-building while others explore different models for participatory programming. This workshop will focus discussion on identifying opportunities for collaboration, particularly between European and American research groups. Submitted position papers have revealed three topics that could be used to frame collaborative projects. At the workshop, participants will meet one another, discuss how to pursue collaboration, and explore avenues for obtaining funding to support international collaboration.

  @article{scaffidi_european-american_2011,
  title = {European-{American} {Collaboration} {Workshop}},
  volume = {6654 LNCS},
  issn = {03029743},
  doi = {10.1007/978-3-642-21530-8_52},
  abstract = {Different researchers have focused on complementary aspects of end-user development. For example, some people work on tool-building while others explore different models for participatory programming. This workshop will focus discussion on identifying opportunities for collaboration, particularly between European and American research groups. Submitted position papers have revealed three topics that could be used to frame collaborative projects. At the workshop, participants will meet one another, discuss how to pursue collaboration, and explore avenues for obtaining funding to support international collaboration.},
  journal = {Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)},
  author = {Scaffidi, Christopher and Burnett, Margaret and Costabile, Maria Francesca and Stumpf, Simone and Wulf, Volker},
  year = {2011},
  keywords = {Collaboration, Design, End-user development, Human Factors, Languages, Programming Environments, Social Technologies},
  pages = {409--412},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Jumping Between Devices and Services: Towards an Integrated Concept for Social TV

  Proceddings of the 9th International Interactive Conference on Interactive Television. New York, NY, USA, Publisher: ACM, Pages: 11–20 doi:10.1145/2000119.2000122
  [BibTeX] [Download PDF]

  @inproceedings{hess_jumping_2011,
  address = {New York, NY, USA},
  series = {{EuroITV} '11},
  title = {Jumping {Between} {Devices} and {Services}: {Towards} an {Integrated} {Concept} for {Social} {TV}},
  isbn = {978-1-4503-0602-7},
  url = {http://doi.acm.org/10.1145/2000119.2000122},
  doi = {10.1145/2000119.2000122},
  booktitle = {Proceddings of the 9th {International} {Interactive} {Conference} on {Interactive} {Television}},
  publisher = {ACM},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
  year = {2011},
  keywords = {CSCW, social media, SocialMedia, participatory design, diary study, living lab, social tv},
  pages = {11--20},
  }

• ---

  Avram, G. & Wulf, V. (2011)Guest Editorial: Studying work practices in Global Software Engineering

  IN Information & Software Technology, Vol. 53, Pages: 949–954
  [BibTeX]

  @article{avram_guest_2011,
  title = {Guest {Editorial}: {Studying} work practices in {Global} {Software} {Engineering}},
  volume = {53},
  number = {9},
  journal = {Information \& Software Technology},
  author = {Avram, Gabriela and Wulf, Volker},
  year = {2011},
  pages = {949--954},
  }

• ---

  Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Mixed Reality Tagging – Optionen verbesserten Dokumentenhandlings in der Wissenschaft

  IN Informatik Spektrum, Vol. 34, Pages: 165–177
  [BibTeX]

  @article{ley_mixed_2011,
  title = {Mixed {Reality} {Tagging} - {Optionen} verbesserten {Dokumentenhandlings} in der {Wissenschaft}},
  volume = {34},
  number = {2},
  journal = {Informatik Spektrum},
  author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  pages = {165--177},
  }

• ---

  Bødker, S., Bouvin, N. O., Wulf, V., Luigina, C. & Lutters, W. (2011)Proceedings of the 12th European Conference on Computer Supported Cooperative Work (ECSCW 2011)

  , Aarhus, Denmark, Publisher: Springer London
  [BibTeX]

  @book{bodker_proceedings_2011,
  address = {Aarhus, Denmark},
  title = {Proceedings of the 12th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({ECSCW} 2011)},
  publisher = {Springer London},
  author = {Bødker, Susanne and Bouvin, Niels Olof and Wulf, Volker and Luigina, Ciolfi and Lutters, Wayne},
  year = {2011},
  }

• ---

  Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Mixed-Media-Interaktion in der kooperativen Wissenschaftspraxis – Digitale und physische Artefakte verwalten

  IN Informatik Spektrum, Vol. 34, Pages: 165–177 doi:10.1007/s00287-011-0524-0
  [BibTeX] [Download PDF]

  @article{ley_mixed-media-interaktion_2011,
  title = {Mixed-{Media}-{Interaktion} in der kooperativen {Wissenschaftspraxis} - {Digitale} und physische {Artefakte} verwalten},
  volume = {34},
  url = {http://dx.doi.org/10.1007/s00287-011-0524-0 http://link.springer.com/article/10.1007%2Fs00287-011-0524-0},
  doi = {10.1007/s00287-011-0524-0},
  number = {2},
  journal = {Informatik Spektrum},
  author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  keywords = {CSCW},
  pages = {165--177},
  }

• ---

  Haake, J. & Wulf, V. (2011)Kontextbasierte Interaktion

  IN Informatik-Spektrum, Vol. 24, Pages: 117–118 doi:10.1007/s00287-011-0519-x
  [BibTeX]

  @article{haake_kontextbasierte_2011,
  title = {Kontextbasierte {Interaktion}},
  volume = {24},
  issn = {01706012},
  doi = {10.1007/s00287-011-0519-x},
  number = {2},
  journal = {Informatik-Spektrum},
  author = {Haake, Jörg and Wulf, Volker},
  year = {2011},
  pages = {117--118},
  }

• ---

  Schubert, K., Stuhldreier, G. & Wulf, V. (2011)come_IN: Interkulturelle Computerclubs zur Förderung von Integrationsprozessen

  IN Informatik-Spektrum, Vol. 34, Pages: 286–294 doi:10.1007/s00287-010-0437-3
  [BibTeX]

  @article{schubert_come_in_2011,
  title = {come\_IN: {Interkulturelle} {Computerclubs} zur {Förderung} von {Integrationsprozessen}},
  volume = {34},
  issn = {01706012},
  doi = {10.1007/s00287-010-0437-3},
  number = {3},
  journal = {Informatik-Spektrum},
  author = {Schubert, Kai and Stuhldreier, Gregor and Wulf, Volker},
  year = {2011},
  keywords = {PRAXLABS, Come\_In},
  pages = {286--294},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2011)Analyzing political activists’ organization practices: Findings from a long term case study of the european social forum

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 20, Pages: 265–304 doi:10.1007/s10606-011-9144-0
  [BibTeX] [Abstract]

  Designing ICT support for transnational networks of social activists is a challenge due to diverse organizational structures, cultural identities, political ideologies, and financial conditions. In this paper we present empirical findings on ICT usage in the organizing process of the European Social Forum (ESF) covering a period of almost 3 years. The European Social Forum is a platform for political activists involved in the anti-globalization movement. During our data collection period, the 5th and 6th European Social Fora were held in Malmo (2008) and Istanbul (2010). The paper describes complex social practices in organizing ESF events. We use the term fragmented meta-coordination to denote this type of practice. Mundane IT applications, such as a mailing list and a content management system, play a central role in enabling different aspects of fragmented meta-coordination. The findings also indicate how lacking resources, organizational distribution, and technical limitations hamper the preparation process and reduce the transparency of political decision making. Our analysis highlights central organizational and technological challenges related to ICT appropriation in transnational networks of social activists. (PsycINFO Database Record (c) 2012 APA, all rights reserved) (journal abstract)

  @article{saeed_analyzing_2011,
  title = {Analyzing political activists' organization practices: {Findings} from a long term case study of the european social forum},
  volume = {20},
  issn = {09259724},
  doi = {10.1007/s10606-011-9144-0},
  abstract = {Designing ICT support for transnational networks of social activists is a challenge due to diverse organizational structures, cultural identities, political ideologies, and financial conditions. In this paper we present empirical findings on ICT usage in the organizing process of the European Social Forum (ESF) covering a period of almost 3 years. The European Social Forum is a platform for political activists involved in the anti-globalization movement. During our data collection period, the 5th and 6th European Social Fora were held in Malmo (2008) and Istanbul (2010). The paper describes complex social practices in organizing ESF events. We use the term fragmented meta-coordination to denote this type of practice. Mundane IT applications, such as a mailing list and a content management system, play a central role in enabling different aspects of fragmented meta-coordination. The findings also indicate how lacking resources, organizational distribution, and technical limitations hamper the preparation process and reduce the transparency of political decision making. Our analysis highlights central organizational and technological challenges related to ICT appropriation in transnational networks of social activists. (PsycINFO Database Record (c) 2012 APA, all rights reserved) (journal abstract)},
  number = {4-5},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2011},
  keywords = {Community informatics, Ethnographic case study, Meta-coordination, Political organizing, Social movements and ICTs, Technology and the third sector},
  pages = {265--304},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2011)Communicating in a transnational network of social activists: The crucial importance of mailing list usage

  IN Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Vol. 6969 LNCS, Pages: 81–88 doi:10.1007/978-3-642-23801-7_7
  [BibTeX] [Abstract]

  Social movements need to coordinate their political activities. They are often characterized by a fragile organizational structure, and sparse personnel, financial and technical resources. In this paper we describe how a transnational networks of social activists, the European Social Forum (ESF), uses a central mailing list as a major communication tool. By means of a long-term field study, we analyzed the work practices of this network and observed the usage of the mailing list. The empirical findings highlight how the mailing list is used for a variety of different activities such as collaborative work, decision making, coordination and information sharing. We discuss the finding with regard to the discourse on cooperative work and come up with implications for design.

  @article{saeed_communicating_2011,
  title = {Communicating in a transnational network of social activists: {The} crucial importance of mailing list usage},
  volume = {6969 LNCS},
  issn = {03029743},
  doi = {10.1007/978-3-642-23801-7_7},
  abstract = {Social movements need to coordinate their political activities. They are often characterized by a fragile organizational structure, and sparse personnel, financial and technical resources. In this paper we describe how a transnational networks of social activists, the European Social Forum (ESF), uses a central mailing list as a major communication tool. By means of a long-term field study, we analyzed the work practices of this network and observed the usage of the mailing list. The empirical findings highlight how the mailing list is used for a variety of different activities such as collaborative work, decision making, coordination and information sharing. We discuss the finding with regard to the discourse on cooperative work and come up with implications for design.},
  journal = {Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2011},
  keywords = {community informatics, email communication, European social forum, mailing list, social activists},
  pages = {81--88},
  }

• ---

  Lund, A., Lazar, J. & Wulf, V. (2011)Standards and policy SIG

  IN Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems – CHI EA ’11, Pages: 215–218 doi:10.1145/1979742.1979528
  [BibTeX] [Download PDF]

  @article{lund_standards_2011,
  title = {Standards and policy {SIG}},
  url = {http://dl.acm.org/citation.cfm?id=1979742.1979528},
  doi = {10.1145/1979742.1979528},
  journal = {Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems - CHI EA '11},
  author = {Lund, Arnie and Lazar, Jonathan and Wulf, Volker},
  year = {2011},
  keywords = {standards, ANSI, ISO, policy, W3C},
  pages = {215--218},
  }

• ---

  Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Unterstützung kooperativer Arbeit mit wissenschaftlicher Literatur: Verknüpfung physischer und digitaler Wissensartefakte

  IN Informatik Spektrum, Springer
  [BibTeX]

  @article{ley_unterstutzung_2011,
  title = {Unterstützung kooperativer {Arbeit} mit wissenschaftlicher {Literatur}: {Verknüpfung} physischer und digitaler {Wissensartefakte}},
  journal = {Informatik Spektrum, Springer},
  author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  keywords = {CSCW, CONTici},
  }

• ---

  Avram, G. & Wulf, V. (2011)Studying Work Practices in Global Software Development

  IN Special Section of Information and Software Technology (IST), Vol. 53
  [BibTeX]

  @article{avram_studying_2011,
  title = {Studying {Work} {Practices} in {Global} {Software} {Development}},
  volume = {53},
  number = {9},
  journal = {Special Section of Information and Software Technology (IST)},
  author = {Avram, Gabriela and Wulf, Volker},
  year = {2011},
  }

• ---

  Schubert, K., Weibert, A. & Wulf, V. (2011)Locating computer clubs in multicultural neighborhoods: How collaborative project work fosters integration processes

  IN International Journal of Human-Computer Studies, Vol. 69, Pages: 669–678 doi:10.1016/j.ijhcs.2010.12.007
  [BibTeX] [Abstract] [Download PDF]

  Located in socially and culturally diverse neighborhoods, we have built a network of intercultural computer clubs, called come-IN. These clubs offer a place to share practices among children and adults of diverse ethnical backgrounds. We show how this initiative ties into the striving for the integration of migrant communities and host society in Germany. In this paper, we analyze how collaborative project work and the use of mobile media and technologies contribute to integration processes in multicultural neighborhoods. Qualitative data gathered from interviews with club participants, participative observation in the computer clubs, as well as the analysis of artifacts created during project work provides the background needed to match local needs and peculiarities with (mobile) technologies. Based on these findings we present two approaches to add to the technological infrastructure: (1) a mesh-network extending the clubs into the neighborhood and (2) a project management tool, which supports projects and stimulates the sharing of ideas among projects. © 2011 Elsevier Ltd.

  @article{schubert_locating_2011,
  title = {Locating computer clubs in multicultural neighborhoods: {How} collaborative project work fosters integration processes},
  volume = {69},
  issn = {10715819},
  url = {http://dx.doi.org/10.1016/j.ijhcs.2010.12.007},
  doi = {10.1016/j.ijhcs.2010.12.007},
  abstract = {Located in socially and culturally diverse neighborhoods, we have built a network of intercultural computer clubs, called come-IN. These clubs offer a place to share practices among children and adults of diverse ethnical backgrounds. We show how this initiative ties into the striving for the integration of migrant communities and host society in Germany. In this paper, we analyze how collaborative project work and the use of mobile media and technologies contribute to integration processes in multicultural neighborhoods. Qualitative data gathered from interviews with club participants, participative observation in the computer clubs, as well as the analysis of artifacts created during project work provides the background needed to match local needs and peculiarities with (mobile) technologies. Based on these findings we present two approaches to add to the technological infrastructure: (1) a mesh-network extending the clubs into the neighborhood and (2) a project management tool, which supports projects and stimulates the sharing of ideas among projects. © 2011 Elsevier Ltd.},
  number = {10},
  journal = {International Journal of Human-Computer Studies},
  author = {Schubert, Kai and Weibert, Anne and Wulf, Volker},
  year = {2011},
  keywords = {PRAXLABS, Come\_In, A-Paper, Communities, Collaborative work, Computer clubs, Integration, Mobile media},
  pages = {669--678},
  }

• ---

  Wulf, V., Rohde, M., Pipek, V. & Stevens, G. (2011)Engaging with Practices: Design Case Studies as a Research Framework in CSCW

  Proceedings of the Conference on Computer Supported Cooperative Work (CSCW). Hangzhou, China, Publisher: ACM Press, Pages: 505–512
  [BibTeX]

  @inproceedings{wulf_engaging_2011,
  address = {Hangzhou, China},
  title = {Engaging with {Practices}: {Design} {Case} {Studies} as a {Research} {Framework} in {CSCW}},
  booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})},
  publisher = {ACM Press},
  author = {Wulf, Volker and Rohde, Markus and Pipek, Volkmar and Stevens, Gunnar},
  year = {2011},
  keywords = {CSCW, PRAXLABS, DBL, CONTici},
  pages = {505--512},
  }

• ---

  Klein, S. & Wulf, V. (2011)Editorial des Tracks “Theorie und Methodik der Wirtschaftsinformatik”

  IN Proceedings der zehnten internationalen Tagung Wirtschaftsinformatik (WI 2011) am 16. – 18.2. 2011 in Zürich, Pages: 1155–1156
  [BibTeX]

  @article{klein_editorial_2011,
  title = {Editorial des {Tracks} "{Theorie} und {Methodik} der {Wirtschaftsinformatik}"},
  journal = {Proceedings der zehnten internationalen Tagung Wirtschaftsinformatik (WI 2011) am 16. - 18.2. 2011 in Zürich},
  author = {Klein, Stefan and Wulf, Volker},
  year = {2011},
  keywords = {A-Paper},
  pages = {1155--1156},
  }

• ---

  Wulf, V. (2011)Experiencing the Sendai earthquake while travelling in China

  IN ZiF-Mitteilungen, Pages: 8–9
  [BibTeX]

  @article{wulf_experiencing_2011,
  title = {Experiencing the {Sendai} earthquake while travelling in {China}},
  number = {2},
  journal = {ZiF-Mitteilungen},
  author = {Wulf, Volker},
  year = {2011},
  pages = {8--9},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Cross-Media@Home: Plattformübergreifende Nutzung neuer Medien

  Mensch & Computer: Tagungsband., Publisher: Oldenbourg Verlag, Pages: 11–20
  [BibTeX] [Download PDF]

  @inproceedings{hess_cross-mediahome_2011,
  title = {Cross-{Media}@{Home}: {Plattformübergreifende} {Nutzung} neuer {Medien}},
  url = {http://dl.mensch-und-computer.de/handle/123456789/1512},
  booktitle = {Mensch \& {Computer}: {Tagungsband}},
  publisher = {Oldenbourg Verlag},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
  editor = {Eibl, Maximilian},
  year = {2011},
  keywords = {CSCW, SocialMedia},
  pages = {11--20},
  }

• ---

  Rohde, M. & Wulf, V. (2011)Aktuelles Schlagwort: Sozio-Informatik

  IN Informatik-Spektrum, Vol. 34, Pages: 210–213 doi:10.1007/s00287-011-0518-y
  [BibTeX]

  @article{rohde_aktuelles_2011,
  title = {Aktuelles {Schlagwort}: {Sozio}-{Informatik}},
  volume = {34},
  issn = {01706012},
  doi = {10.1007/s00287-011-0518-y},
  number = {2},
  journal = {Informatik-Spektrum},
  author = {Rohde, Markus and Wulf, Volker},
  year = {2011},
  pages = {210--213},
  }

• ---

  Yetim, F., Stevens, G., Draxler, S. & Wulf, V. (2011)Fostering Continuous User Participation by Embedding a Communication Support Tool in User Interfaces

  IN AIS Transactions on Human-Computer Interaction, Vol. 4, Pages: 153–168 doi:10.5121/ijfcst.2014.4403
  [BibTeX] [Abstract]

  News reports of Internet-based security breaches, identity theft, fraud, and other dangers may increase the perceived risk and decrease the perceived benefits of using electronic services (or e-services). We examine whether interactivity serves as a means to diminish the perceived risks and increase the perceived benefits of using e-services. To examine interactivity‟s influence on consumers‟ perceptions, we conducted a laboratory experiment using a simulated web-based, online payment system. When compared to a non-interactive preview of an online payment system, we found that consumers who used an interactive e-service simulation reported higher perceived involvement and authenticity as well as higher intangibility and risks of e-services. Further, we found that interactivity moderated relationships such that consumers were more likely to report higher intentions to use e- services. The paper concludes with implications for research and practice

  @article{yetim_fostering_2011,
  title = {Fostering {Continuous} {User} {Participation} by {Embedding} a {Communication} {Support} {Tool} in {User} {Interfaces}},
  volume = {4},
  issn = {19443900},
  doi = {10.5121/ijfcst.2014.4403},
  abstract = {News reports of Internet-based security breaches, identity theft, fraud, and other dangers may increase the perceived risk and decrease the perceived benefits of using electronic services (or e-services). We examine whether interactivity serves as a means to diminish the perceived risks and increase the perceived benefits of using e-services. To examine interactivity‟s influence on consumers‟ perceptions, we conducted a laboratory experiment using a simulated web-based, online payment system. When compared to a non-interactive preview of an online payment system, we found that consumers who used an interactive e-service simulation reported higher perceived involvement and authenticity as well as higher intangibility and risks of e-services. Further, we found that interactivity moderated relationships such that consumers were more likely to report higher intentions to use e- services. The paper concludes with implications for research and practice},
  number = {2},
  journal = {AIS Transactions on Human-Computer Interaction},
  author = {Yetim, Fahri and Stevens, Gunnar and Draxler, Sebastian and Wulf, Volker},
  year = {2011},
  keywords = {A-Paper},
  pages = {153--168},
  }

• ---

  Chi, E. H., Czerwinski, M., Millen, D. R., Randall, D., Stevens, G., Wulf, V. & Zimmermann, J. (2011)Transferability of Research Findings: Context-Dependent or Model-Driven

  IN Proc. ACM Conf. on Human Factors in Computing Systems (CHI), Pages: 651–654 doi:10.1145/1979742.1979494
  [BibTeX] [Abstract]

  In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.

  @article{chi_transferability_2011,
  title = {Transferability of {Research} {Findings}: {Context}-{Dependent} or {Model}-{Driven}},
  doi = {10.1145/1979742.1979494},
  abstract = {In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.},
  journal = {Proc. ACM Conf. on Human Factors in Computing Systems (CHI)},
  author = {Chi, Ed H and Czerwinski, Mary and Millen, David R and Randall, Dave and Stevens, Gunnar and Wulf, Volker and Zimmermann, John},
  year = {2011},
  keywords = {A-Paper, practice, epistemology, hci methods, information interfaces and presentation, models},
  pages = {651--654},
  }

• ---

  Dörner, C., Yetim, F., Pipek, V. & Wulf, V. (2011)Supporting business process experts in tailoring business processes

  IN Interacting with Computers, Vol. 23, Pages: 226–238 doi:10.1016/j.intcom.2011.03.001
  [BibTeX] [Download PDF]

  @article{dorner_supporting_2011,
  title = {Supporting business process experts in tailoring business processes},
  volume = {23},
  url = {http://dx.doi.org/10.1016/j.intcom.2011.03.001},
  doi = {10.1016/j.intcom.2011.03.001},
  number = {3},
  journal = {Interacting with Computers},
  author = {Dörner, Christian and Yetim, Fahri and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  keywords = {CSCW, A-Paper, EUDISMES},
  pages = {226--238},
  }

2010

• ---

  Weibert, A. & Wulf, V. (2010)“All of a sudden we had this dialogue…”: intercultural computer clubs’ contribution to sustainable integration

  Proceedings of the 3rd international conference on Intercultural collaboration. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 93–102 doi:10.1145/1841853.1841868
  [BibTeX] [Abstract] [Download PDF]

  A sustainable integration of migrants is an important societal task, touching numerous parts of everyday life. Developed as a socio-technical concept, intercultural computer clubs following the ‘come_IN’ approach are apt to provide a major contribution here. The aim is twofold: via collaboration in computer-based project work in the clubs, its participants a) establish and strengthen relationships in the intercultural neighborhood they now live in, and b) acquire computer skills that may broaden and ease their access to the job market as well as help them to keep up a remote relationship with their respective home countries. A qualitative evaluation study reveals the chances and limitations of this concept.

  @inproceedings{weibert_all_2010-1,
  address = {New York, NY, USA},
  series = {{ICIC} '10},
  title = {"{All} of a sudden we had this dialogue...": intercultural computer clubs' contribution to sustainable integration},
  isbn = {978-1-4503-0108-4},
  shorttitle = {"{All} of a sudden we had this dialogue..."},
  url = {https://doi.org/10.1145/1841853.1841868},
  doi = {10.1145/1841853.1841868},
  abstract = {A sustainable integration of migrants is an important societal task, touching numerous parts of everyday life. Developed as a socio-technical concept, intercultural computer clubs following the 'come\_IN' approach are apt to provide a major contribution here. The aim is twofold: via collaboration in computer-based project work in the clubs, its participants a) establish and strengthen relationships in the intercultural neighborhood they now live in, and b) acquire computer skills that may broaden and ease their access to the job market as well as help them to keep up a remote relationship with their respective home countries. A qualitative evaluation study reveals the chances and limitations of this concept.},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the 3rd international conference on {Intercultural} collaboration},
  publisher = {Association for Computing Machinery},
  author = {Weibert, Anne and Wulf, Volker},
  month = aug,
  year = {2010},
  keywords = {computer club, integration, intercultural collaboration},
  pages = {93--102},
  }

• ---

  Reichling, T., Moos, B., Rohde, M. & Wulf, V. (2010)Towards Regional Clusters: Networking Events, Collaborative Research, and the Business Finder

  IN From CSCW to Web 2.0: European Developments in Collaborative Design, Pages: 43–61
  [BibTeX]

  @article{reichling_towards_2010,
  title = {Towards {Regional} {Clusters}: {Networking} {Events}, {Collaborative} {Research}, and the {Business} {Finder}},
  journal = {From CSCW to Web 2.0: European Developments in Collaborative Design},
  author = {Reichling, Tim and Moos, Benjamin and Rohde, Markus and Wulf, Volker},
  year = {2010},
  pages = {43--61},
  }

• ---

  Wulf, V., Pipek, V., Rosson, M. & de Ruyter, B. (2010)New matters in End-User Development: Enculturing Qualities

  IN Special Issue on End-User Development Vol. 1 of the International Journal of Organizational and End User Computing (JOEUC), Vol. 22, Pages: i–vii
  [BibTeX]

  @article{wulf_new_2010,
  title = {New matters in {End}-{User} {Development}: {Enculturing} {Qualities}},
  volume = {22},
  number = {1},
  journal = {Special Issue on End-User Development Vol. 1 of the International Journal of Organizational and End User Computing (JOEUC)},
  author = {Wulf, Volker and Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris},
  year = {2010},
  keywords = {CSCW},
  pages = {i--vii},
  }

• ---

  Plogmann, S., Adeel, M., Nett, B. & Wulf, V. (2010)The Role of Social Capital and Cooperation Infrastructures within Microfinance

  IN Proceedings of the 9th International Conference on Designing Cooperative Systems, Pages: 223–244
  [BibTeX] [Abstract]

  Direct deliberative democracy presents a conceptually attractive model of civic governance – particularly relevant at local scale. We outline the ‘work’ of direct deliberative democracy by considering its underlying principles and objectives, and discuss four fundamental challenges that are commonly proposed: the difficulty of coordinating direct participation, the expertise required of participants, the often underestimated dynamics of power in direct action, and that deliberation is not necessarily the sole, ideal mode of participation. At hand of a case study of an online ‘community of interest’, the paper investigates the potential role of social media to facilitate this work, and to mitigate the challenges cited.

  @article{plogmann_role_2010,
  title = {The {Role} of {Social} {Capital} and {Cooperation} {Infrastructures} within {Microfinance}},
  abstract = {Direct deliberative democracy presents a conceptually attractive model of civic governance – particularly relevant at local scale. We outline the 'work' of direct deliberative democracy by considering its underlying principles and objectives, and discuss four fundamental challenges that are commonly proposed: the difficulty of coordinating direct participation, the expertise required of participants, the often underestimated dynamics of power in direct action, and that deliberation is not necessarily the sole, ideal mode of participation. At hand of a case study of an online 'community of interest', the paper investigates the potential role of social media to facilitate this work, and to mitigate the challenges cited.},
  journal = {Proceedings of the 9th International Conference on Designing Cooperative Systems},
  author = {Plogmann, Simon and Adeel, Muhammad and Nett, Bernhard and Wulf, Volker},
  year = {2010},
  keywords = {Microfinance},
  pages = {223--244},
  }

• ---

  Pipek, V., Rosson, M., de Ruyter, B. & Wulf, V. (2010)End User Development

  IN Special Issue of the Journal of Organizational and End User Computing (JOEUC), Vol. 22
  [BibTeX]

  @article{pipek_end_2010,
  title = {End {User} {Development}},
  volume = {22},
  number = {2,3},
  journal = {Special Issue of the Journal of Organizational and End User Computing (JOEUC)},
  author = {Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris and Wulf, Volker},
  year = {2010},
  keywords = {CSCW, CONTici},
  }

• ---

  Stevens, G., Pipek, V. & Wulf, V. (2010)Appropriation Infrastructure: Mediating Appropriation and Production Work

  IN Journal of Organizational and End User Computing (JOEUC), Vol. 22, Pages: 58–81
  [BibTeX]

  @article{stevens_appropriation_2010,
  title = {Appropriation {Infrastructure}: {Mediating} {Appropriation} and {Production} {Work}},
  volume = {22},
  number = {2},
  journal = {Journal of Organizational and End User Computing (JOEUC)},
  author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
  year = {2010},
  keywords = {CSCW, CONTici},
  pages = {58--81},
  }

• ---

  Weibert, A. & Wulf, V. (2010)“All of a sudden we had this dialogue…”: Intercultural computer clubs’ contribution to sustainable integration

  IN Proceedings of the 3rd international conference on Intercultural collaboration – ICIC ’10, Pages: 93–102 doi:10.1145/1841853.1841868
  [BibTeX] [Download PDF]

  @article{weibert_all_2010,
  title = {"{All} of a sudden we had this dialogue...": {Intercultural} computer clubs' contribution to sustainable integration},
  url = {http://dl.acm.org/citation.cfm?id=1841853.1841868},
  doi = {10.1145/1841853.1841868},
  journal = {Proceedings of the 3rd international conference on Intercultural collaboration - ICIC '10},
  author = {Weibert, Anne and Wulf, Volker},
  year = {2010},
  keywords = {PRAXLABS, Come\_In},
  pages = {93--102},
  }

• ---

  Adeel, M., Nett, B. & Wulf, V. (2010)Innovating the field level of microfinance

  Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development – ICTD ’10. New York, New York, USA, Publisher: ACM Press, Pages: 1–10 doi:10.1145/2369220.2369221
  [BibTeX] [Download PDF]

  @inproceedings{adeel_innovating_2010,
  address = {New York, New York, USA},
  series = {{ICTD} '10},
  title = {Innovating the field level of microfinance},
  isbn = {978-1-4503-0787-1},
  url = {http://doi.acm.org/10.1145/2369220.2369221 http://dl.acm.org/citation.cfm?doid=2369220.2369221},
  doi = {10.1145/2369220.2369221},
  booktitle = {Proceedings of the 4th {ACM}/{IEEE} {International} {Conference} on {Information} and {Communication} {Technologies} and {Development} - {ICTD} '10},
  publisher = {ACM Press},
  author = {Adeel, Muhammad and Nett, Bernhard and Wulf, Volker},
  year = {2010},
  keywords = {CSCW, sustainability, participatory design, CONTici, Microfinance, ethnography, innovation, microfinance, microfinance technology, tailorablity, work practices},
  pages = {1--10},
  }

• ---

  Boden, A., Draxler, S. & Wulf, V. (2010)Aneignungspraktiken von Software-Entwicklern beim Offshoring Fallstudie eines kleinen deutschen Softwareunternehmens

  IN Wirtschaftsinformatik, Pages: 755–766
  [BibTeX]

  @article{boden_aneignungspraktiken_2010,
  title = {Aneignungspraktiken von {Software}-{Entwicklern} beim {Offshoring} {Fallstudie} eines kleinen deutschen {Softwareunternehmens}},
  journal = {Wirtschaftsinformatik},
  author = {Boden, Alexander and Draxler, Sebastian and Wulf, Volker},
  year = {2010},
  keywords = {A-Paper},
  pages = {755--766},
  }

• ---

  Brödner, P., Rohde, M., Stevens, G. & Wulf, V. (2010)Perspektivwechsel auf IS – Von der Systemgestaltung zur Strukturation sozialer Praxis

  IN Proceedings der 10. fachübergreifenden Konferenz Mensch und Computer (MuC’10): Interaktive Kulturen, Pages: 149–158
  [BibTeX] [Abstract]

  Der Beitrag befasst sich mit der theoretischen Fundierung der zweckmäßigen Gestaltung von Informa- tionssystemen. Er trägt zu einem internationalen Diskurs bei, der durch eine grundlegende Arbeit von Hevner et al. (2004) angestoßen wurde. Allerdings wirft deren Perspektive begriffliche und theoreti- sche Schwierigkeiten auf, die in einer eingeschränkten Rezeption pragmatischer Weltsicht wurzeln, auf die sich die Autoren berufen, und die ein unzureichendes Verständnis der Gestaltungsaufgabe zur Folge haben. Abhilfe lässt sich durch eine Erweiterung des theoretischen Rahmens gewinnen, der nicht nur die zu gestaltenden IT-Systeme, sondern vor allem auch deren Wechselwirkungen mit den sozialen Praktiken, die sie modellieren und im Gebrauch zugleich strukturieren, in den Blick nimmt. Diese ontologische und epistemologische Öffnung der Perspektive der Gestaltungswissenschaft hat methodi- sche Konsequenzen, die exemplarisch für die kanonische Aktionsforschung und Unternehmens- Ethnografie als aussichtsreichen neuen Vorgehensweisen erläutert werden. 1

  @article{brodner_perspektivwechsel_2010,
  title = {Perspektivwechsel auf {IS} - {Von} der {Systemgestaltung} zur {Strukturation} sozialer {Praxis}},
  abstract = {Der Beitrag befasst sich mit der theoretischen Fundierung der zweckmäßigen Gestaltung von Informa- tionssystemen. Er trägt zu einem internationalen Diskurs bei, der durch eine grundlegende Arbeit von Hevner et al. (2004) angestoßen wurde. Allerdings wirft deren Perspektive begriffliche und theoreti- sche Schwierigkeiten auf, die in einer eingeschränkten Rezeption pragmatischer Weltsicht wurzeln, auf die sich die Autoren berufen, und die ein unzureichendes Verständnis der Gestaltungsaufgabe zur Folge haben. Abhilfe lässt sich durch eine Erweiterung des theoretischen Rahmens gewinnen, der nicht nur die zu gestaltenden IT-Systeme, sondern vor allem auch deren Wechselwirkungen mit den sozialen Praktiken, die sie modellieren und im Gebrauch zugleich strukturieren, in den Blick nimmt. Diese ontologische und epistemologische Öffnung der Perspektive der Gestaltungswissenschaft hat methodi- sche Konsequenzen, die exemplarisch für die kanonische Aktionsforschung und Unternehmens- Ethnografie als aussichtsreichen neuen Vorgehensweisen erläutert werden. 1},
  journal = {Proceedings der 10. fachübergreifenden Konferenz Mensch und Computer (MuC'10): Interaktive Kulturen},
  author = {Brödner, Peter and Rohde, Markus and Stevens, Gunnar and Wulf, Volker},
  year = {2010},
  pages = {149--158},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2010)An empirical study of IT use in pakistani civil society organizations

  IN Communications in Computer and Information Science, Vol. 111 CCIS, Pages: 521–527 doi:10.1007/978-3-642-16318-0_67
  [BibTeX] [Abstract]

  As voulantary organizations are differnt from business and governmental organizations in terms of structure, working methodologies and decision making, we are interested in the specific IT requirements and technology use in this sector. In this paper we investigate the Pakistani civil society sector to analyze the involvement of technology in their work settings. The paper also discusses two successful virtual voulantary organizations to highlight the potential of new media. The findings suggest that lack of technological and financial resources hinder them to adopt innovative solutions. The technological use is mostly limited, but the realization of its importance and urge to establish ICT infrastructures exist. So there is need for appropriating technology so that this sector in collaboration with government institutions can serve the public in a better way in new knowledge society. © 2010 Springer-Verlag.

  @article{saeed_empirical_2010,
  title = {An empirical study of {IT} use in pakistani civil society organizations},
  volume = {111 CCIS},
  issn = {18650929},
  doi = {10.1007/978-3-642-16318-0_67},
  abstract = {As voulantary organizations are differnt from business and governmental organizations in terms of structure, working methodologies and decision making, we are interested in the specific IT requirements and technology use in this sector. In this paper we investigate the Pakistani civil society sector to analyze the involvement of technology in their work settings. The paper also discusses two successful virtual voulantary organizations to highlight the potential of new media. The findings suggest that lack of technological and financial resources hinder them to adopt innovative solutions. The technological use is mostly limited, but the realization of its importance and urge to establish ICT infrastructures exist. So there is need for appropriating technology so that this sector in collaboration with government institutions can serve the public in a better way in new knowledge society. © 2010 Springer-Verlag.},
  number = {PART 1},
  journal = {Communications in Computer and Information Science},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2010},
  pages = {521--527},
  }

• ---

  Wulf, V., Pipek, V., Rosson, M. & de Ruyter, B. (2010)Special Issue on End-User Development Vol. 1

  IN International Journal of Organizational and End User Computing (JOEUC), Vol. 22
  [BibTeX]

  @article{wulf_special_2010,
  title = {Special {Issue} on {End}-{User} {Development} {Vol}. 1},
  volume = {22},
  number = {3},
  journal = {International Journal of Organizational and End User Computing (JOEUC)},
  author = {Wulf, Volker and Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris},
  year = {2010},
  keywords = {CSCW},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2010)Towards understanding IT needs of social activists: The case of the World Social Forum 2006 organizing process

  IN Communications in Computer and Information Science, Vol. 111 CCIS, Pages: 528–536 doi:10.1007/978-3-642-16318-0_68
  [BibTeX] [Abstract]

  Recent literature has highlighted that most civil society organizations lack IT appropriation in their work practices. There is strong need to focus on this application area to empower these organizations by IT capabilities. As there is not much literature about the specific needs assessment of voulantary organizations, there is a need to carry out ethnographic studies to better understand IT requirements of this sector. In this paper we have investigated the organizing process of the World Social Forum 2006 event in Karachi, Pakistan. World Social Forum is an important gathering of social movements and voulantary organizations across the globe, and organizing such an event requires extensive communication and effective planning skills. The objective of this paper is to highlight the need and importance of this research issue. Our intention is to introduce appropriate technology in the organizing process to facilitate social activists. © 2010 Springer-Verlag.

  @article{saeed_towards_2010,
  title = {Towards understanding {IT} needs of social activists: {The} case of the {World} {Social} {Forum} 2006 organizing process},
  volume = {111 CCIS},
  issn = {18650929},
  doi = {10.1007/978-3-642-16318-0_68},
  abstract = {Recent literature has highlighted that most civil society organizations lack IT appropriation in their work practices. There is strong need to focus on this application area to empower these organizations by IT capabilities. As there is not much literature about the specific needs assessment of voulantary organizations, there is a need to carry out ethnographic studies to better understand IT requirements of this sector. In this paper we have investigated the organizing process of the World Social Forum 2006 event in Karachi, Pakistan. World Social Forum is an important gathering of social movements and voulantary organizations across the globe, and organizing such an event requires extensive communication and effective planning skills. The objective of this paper is to highlight the need and importance of this research issue. Our intention is to introduce appropriate technology in the organizing process to facilitate social activists. © 2010 Springer-Verlag.},
  number = {PART 1},
  journal = {Communications in Computer and Information Science},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2010},
  pages = {528--536},
  }

• ---

  Saeed, S., Pipek, V., Rohde, M. & Wulf, V. (2010)Managing nomadic knowledge: a case study of the European social forum

  Proceedings of the Conference on Human Factors in Computing Systems (CHI). Atlanta, Georgia, USA, Publisher: ACM-Press, Pages: 537–546
  [BibTeX] [Abstract] [Download PDF]

  In this paper we portray a specific type of knowledge which we term ‘nomadic knowledge’. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question …

  @inproceedings{saeed_managing_2010,
  address = {Atlanta, Georgia, USA},
  title = {Managing nomadic knowledge: a case study of the {European} social forum},
  url = {https://www.wineme.uni-siegen.de/paper/2010/pap1652_saeed.pdf},
  abstract = {In this paper we portray a specific type of knowledge which we term 'nomadic knowledge'. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question ...},
  booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
  publisher = {ACM-Press},
  author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Wulf, Volker},
  year = {2010},
  keywords = {CSCW, A-Paper, CONTici, community informatics, ethnographic case study, knowledge management, knowledge sharing, nomadic knowledge},
  pages = {537--546},
  }

2009

• ---

  Dörner, C., Draxler, S., Pipek, V. & Wulf, V. (2009)End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems

  IN IEEE Software, Vol. 26, Pages: 45–51 doi:10.1109/MS.2009.127
  [BibTeX] [Download PDF]

  @article{dorner_end_2009,
  title = {End {Users} at the {Bazaar}: {Designing} {Next}-{Generation} {Enterprise} {Resource} {Planning} {Systems}},
  volume = {26},
  url = {http://dx.doi.org/10.1109/MS.2009.127},
  doi = {10.1109/MS.2009.127},
  number = {5},
  journal = {IEEE Software},
  author = {Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Wulf, Volker},
  month = sep,
  year = {2009},
  keywords = {CSCW, PRAXLABS, A-Paper, EUDISMES, software engineering, business, domain-specific architectures, graphical user interfaces, visual programming, workflow management},
  pages = {45--51},
  }

• ---

  Pipek, V., Rosson, M., de Ruyter, B. & Wulf, V. (2009)Proceedings of the Second International Symposium on End User Development (IS-EUD 2009)

  , Heidelberg, Publisher: Springer
  [BibTeX]

  @book{pipek_proceedings_2009,
  address = {Heidelberg},
  title = {Proceedings of the {Second} {International} {Symposium} on {End} {User} {Development} ({IS}-{EUD} 2009)},
  publisher = {Springer},
  author = {Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris and Wulf, Volker},
  year = {2009},
  keywords = {CSCW},
  }

• ---

  Stevens, G. & Wulf, V. (2009)Computer-supported access control

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 16, Pages: 1–26 doi:10.1145/1592440.1592441
  [BibTeX] [Download PDF]

  @article{stevens_computer-supported_2009,
  title = {Computer-supported access control},
  volume = {16},
  issn = {10730516},
  url = {http://portal.acm.org/citation.cfm?doid=1592440.1592441},
  doi = {10.1145/1592440.1592441},
  number = {3},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Stevens, Gunnar and Wulf, Volker},
  year = {2009},
  keywords = {A-Paper},
  pages = {1--26},
  }

• ---

  Spahn, M. & Wulf, V. (2009)End-User Development for Individualized Information Management: Analysis of Problem Domains and Solution Approaches

  doi:10.1007/978-3-642-01347-8_70
  [BibTeX] [Download PDF]

  @incollection{spahn_end-user_2009-1,
  title = {End-{User} {Development} for {Individualized} {Information} {Management}: {Analysis} of {Problem} {Domains} and {Solution} {Approaches}},
  url = {http://link.springer.com/10.1007/978-3-642-01347-8_70},
  author = {Spahn, Michael and Wulf, Volker},
  year = {2009},
  doi = {10.1007/978-3-642-01347-8_70},
  pages = {843--857},
  }

• ---

  Hess, J. & Wulf, V. (2009)Explore Social Behaviour around Rich-Media: A Structured Diary Study

  European Conference on Interactive TV.
  [BibTeX]

  @inproceedings{hess_explore_2009-1,
  title = {Explore {Social} {Behaviour} around {Rich}-{Media}: {A} {Structured} {Diary} {Study}},
  booktitle = {European {Conference} on {Interactive} {TV}},
  author = {Hess, Jan and Wulf, Volker},
  year = {2009},
  }

• ---

  Stevens, G., Pipek, V. & Wulf, V. (2009)Appropriation Infrastructure: Supporting the Design of Usages

  End-User Development – 2nd International Symposium, IS-EUD 2009, Siegen, Germany, March 2-4, 2009. Proceedings., Publisher: Springer, Pages: 50–69 doi:10.1007/978-3-642-00427-8_4
  [BibTeX] [Download PDF]

  @inproceedings{stevens_appropriation_2009,
  series = {Lecture {Notes} in {Computer} {Science}},
  title = {Appropriation {Infrastructure}: {Supporting} the {Design} of {Usages}},
  volume = {5435},
  isbn = {978-3-642-00425-4},
  url = {http://dx.doi.org/10.1007/978-3-642-00427-8_4 http://link.springer.com/chapter/10.1007/978-3-642-00427-8_4},
  doi = {10.1007/978-3-642-00427-8_4},
  booktitle = {End-{User} {Development} - 2nd {International} {Symposium}, {IS}-{EUD} 2009, {Siegen}, {Germany}, {March} 2-4, 2009. {Proceedings}},
  publisher = {Springer},
  author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
  editor = {Pipek, Volkmar and Rosson, Mary Beth and de Ruyter, Boris E R and Wulf, Volker},
  year = {2009},
  keywords = {CSCW, DBL, CONTici},
  pages = {50--69},
  }

• ---

  Spahn, M. & Wulf, V. (2009)End-User Development of Enterprise Widgets

  doi:10.1007/978-3-642-00427-8_7
  [BibTeX] [Download PDF]

  @incollection{spahn_end-user_2009,
  title = {End-{User} {Development} of {Enterprise} {Widgets}},
  isbn = {978-3-642-00425-4},
  url = {http://link.springer.com/10.1007/978-3-642-00427-8_7},
  author = {Spahn, Michael and Wulf, Volker},
  year = {2009},
  doi = {10.1007/978-3-642-00427-8_7},
  keywords = {end-user development, End-User Development, IS-EUD 2009, mashup, Mashup, widget, Widget},
  pages = {106--125},
  }

• ---

  Hannemann, A., Happel, H., Jarke, M., Klamma, R., Lohmann, S., Maalej, W. & Wulf, V. (2009)Social Aspects in Software Engineering

  IN Program, Pages: 239–242
  [BibTeX]

  @article{hannemann_social_2009,
  title = {Social {Aspects} in {Software} {Engineering}},
  journal = {Program},
  author = {Hannemann, Anna and Happel, Hans-jörg and Jarke, Matthias and Klamma, Ralf and Lohmann, Steffen and Maalej, Walid and Wulf, Volker},
  year = {2009},
  pages = {239--242},
  }

• ---

  Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspective on the Design and Use of Information Technology

  IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
  [BibTeX] [Download PDF]

  @article{pipek_infrastructuring_2009-2,
  title = {Infrastructuring: {Towards} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}},
  volume = {10},
  url = {https://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf},
  number = {5},
  journal = {Journal of the Association of Information System (JAIS)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2009},
  keywords = {CSCW, MdK, CONTici},
  pages = {306--332},
  }

• ---

  Hess, J. & Wulf, V. (2009)Explore social behavior around rich-media: a structured diary study

  IN Proceedings of the seventh european conference on European interactive television conference, Pages: 215–218 doi:10.1145/1542084.1542127
  [BibTeX] [Abstract] [Download PDF]

  Nós desenvolvemos um diário de mídia estruturada, para facilitar o entendimento de atividades sociais em torno de rich-media consumo. O diário permite que os participantes para documentar eventos sociais na vida cotidiana. Mesmo que os diários eram o nosso método primário, nós adicionamos canetas e uma câmera digital para o pacote de documentação. Para avaliar esses pacotes, nós demos a eles a nove famílias para obter insights sobre práticas sociais em torno de TV e Vídeo Consumo. Neste artigo apresentamos o método diário e refletir sobre seu uso.

  @article{hess_explore_2009,
  title = {Explore social behavior around rich-media: a structured diary study},
  url = {http://dl.acm.org/citation.cfm?id=1542127},
  doi = {10.1145/1542084.1542127},
  abstract = {Nós desenvolvemos um diário de mídia estruturada, para facilitar o entendimento de atividades sociais em torno de rich-media consumo. O diário permite que os participantes para documentar eventos sociais na vida cotidiana. Mesmo que os diários eram o nosso método primário, nós adicionamos canetas e uma câmera digital para o pacote de documentação. Para avaliar esses pacotes, nós demos a eles a nove famílias para obter insights sobre práticas sociais em torno de TV e Vídeo Consumo. Neste artigo apresentamos o método diário e refletir sobre seu uso.},
  journal = {Proceedings of the seventh european conference on European interactive television conference},
  author = {Hess, Jan and Wulf, Volker},
  year = {2009},
  keywords = {avaliação, Estudo diário, uso de mídia avançada},
  pages = {215--218},
  }

• ---

  Oppermann, R., Eisenhauer, M., Jarke, M. & Wulf, V. (2009)Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2009)

  , New York, Publisher: ACM-Press
  [BibTeX]

  @book{oppermann_proceedings_2009,
  address = {New York},
  title = {Proceedings of the 11th {International} {Conference} on {Human}-{Computer} {Interaction} with {Mobile} {Devices} and {Services} ({MobileHCI} 2009)},
  publisher = {ACM-Press},
  author = {Oppermann, Reinhard and Eisenhauer, Markus and Jarke, Matthias and Wulf, Volker},
  year = {2009},
  }

• ---

  Reichling, T. & Wulf, V. (2009)Expert Recommender Systems in Practice : Evaluating Semi-automatic Profile Generation

  IN Proceedings of the Conference on Human Factors in Computing Systems (CHI), Pages: 59–68 doi:10.1145/1518701.1518712
  [BibTeX] [Abstract]

  Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this functionality and discusses impacts from an organizational perspective.

  @article{reichling_expert_2009,
  title = {Expert {Recommender} {Systems} in {Practice} : {Evaluating} {Semi}-automatic {Profile} {Generation}},
  doi = {10.1145/1518701.1518712},
  abstract = {Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this functionality and discusses impacts from an organizational perspective.},
  journal = {Proceedings of the Conference on Human Factors in Computing Systems (CHI)},
  author = {Reichling, Tim and Wulf, Volker},
  year = {2009},
  keywords = {Expertise Recommender System, Knowledge Management, Second Wave, a-paper},
  pages = {59--68},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2009)Technologies within Transnational Social Activist Communities: An Ethnographic Study of the European Social Forum

  IN Proceedings of the fourth international conference on Communities and technologies – C&T ’09, Pages: 85–94 doi:10.1145/1556460.1556474
  [BibTeX] [Abstract] [Download PDF]

  ICT support for transnational social movements and civil society organizations is an important field of research: not only due to the increased political importance of this sector in a globalizing world but also due to their organizational characteristics. Transnational social movement organizations are typically characterized by a lack of resources, an absence of formal hierarchical structures, and differences in languages and culture among the activists. In order to design appropriate technological support for social activists’ communities, it is important to understand their work practices which widely differ from traditional business organizations. This paper investigates into the organizational practices of the European Social Forum, in particular its 2008 meeting in Malmo, Sweden. We describe organizational practices in preparing and conducting the event. Since the goal of our research is directed towards enhancing the capabilities of social movements by means of ICT, we focus particularly on the usage of ICT.

  @article{saeed_technologies_2009,
  title = {Technologies within {Transnational} {Social} {Activist} {Communities}: {An} {Ethnographic} {Study} of the {European} {Social} {Forum}},
  url = {http://portal.acm.org/citation.cfm?doid=1556460.1556474},
  doi = {10.1145/1556460.1556474},
  abstract = {ICT support for transnational social movements and civil society organizations is an important field of research: not only due to the increased political importance of this sector in a globalizing world but also due to their organizational characteristics. Transnational social movement organizations are typically characterized by a lack of resources, an absence of formal hierarchical structures, and differences in languages and culture among the activists. In order to design appropriate technological support for social activists' communities, it is important to understand their work practices which widely differ from traditional business organizations. This paper investigates into the organizational practices of the European Social Forum, in particular its 2008 meeting in Malmo, Sweden. We describe organizational practices in preparing and conducting the event. Since the goal of our research is directed towards enhancing the capabilities of social movements by means of ICT, we focus particularly on the usage of ICT.},
  journal = {Proceedings of the fourth international conference on Communities and technologies - C\&T '09},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2009},
  keywords = {ad-hoc communities and icts, community informatics, development, ethnographic case study, facilitation of communities, for, ict4d, technology, the third sector},
  pages = {85--94},
  }

• ---

  Rohde, M., Augustin, S., Brödner, P. & Wulf, V. (2009)Towards a Paradigmatic Shift in IS: Designing for Social Practice

  IN Desrist’09
  [BibTeX] [Download PDF]

  @article{rohde_towards_2009,
  title = {Towards a {Paradigmatic} {Shift} in {IS}: {Designing} for {Social} {Practice}},
  url = {http://dl.acm.org/citation.cfm?id=1555639},
  number = {4},
  journal = {Desrist'09},
  author = {Rohde, Markus and Augustin, Sankt and Brödner, Peter and Wulf, Volker},
  year = {2009},
  keywords = {DBL},
  }

• ---

  Pipek, V. & Wulf, V. (2009)Infrastructuring: Toward an Integrated Perspective on the Design and Use of Information Technology

  IN Journal of the Association for Information Systems (JAIS), Vol. 10
  [BibTeX] [Download PDF]

  @article{pipek_infrastructuring_2009-1,
  title = {Infrastructuring: {Toward} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}},
  volume = {10},
  url = {http://aisel.aisnet.org/jais/vol10/iss5/1},
  number = {5},
  journal = {Journal of the Association for Information Systems (JAIS)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2009},
  keywords = {CSCW, A-Paper},
  }

• ---

  Boden, A., Avram, G., Bannon, L. & Wulf, V. (2009)Knowledge Management in Distributed Software Development Teams – Does Culture Matter?

  IN 2009 Fourth IEEE International Conference on Global Software Engineering, Pages: 18–27 doi:10.1109/ICGSE.2009.10
  [BibTeX] [Abstract]

  Software development requires complex context specific knowledge regarding the particularities of different technologies, the potential of existing software and the needs and expectations of the users. Hence, efficient knowledge management counts amongst the most important challenges for software teams. In international teams, one of the most important issues regarding knowledge sharing is the impact of culture under different aspects: national, organizational and professional. There seem to be very few studies dealing with the issue of culture in regard to knowledge management practices in GSE. We want to contribute to the discussion by presenting case studies of small size software teams dealing with international software development in the context of offshoring. In doing so, we illustrate how cultural and social issues influence the way knowledge exchange is performed by analyzing several knowledge management practices, considering the role of meetings, artifacts and tools, knowledge brokers and mutual visits between sites.

  @article{boden_knowledge_2009,
  title = {Knowledge {Management} in {Distributed} {Software} {Development} {Teams} - {Does} {Culture} {Matter}?},
  doi = {10.1109/ICGSE.2009.10},
  abstract = {Software development requires complex context specific knowledge regarding the particularities of different technologies, the potential of existing software and the needs and expectations of the users. Hence, efficient knowledge management counts amongst the most important challenges for software teams. In international teams, one of the most important issues regarding knowledge sharing is the impact of culture under different aspects: national, organizational and professional. There seem to be very few studies dealing with the issue of culture in regard to knowledge management practices in GSE. We want to contribute to the discussion by presenting case studies of small size software teams dealing with international software development in the context of offshoring. In doing so, we illustrate how cultural and social issues influence the way knowledge exchange is performed by analyzing several knowledge management practices, considering the role of meetings, artifacts and tools, knowledge brokers and mutual visits between sites.},
  journal = {2009 Fourth IEEE International Conference on Global Software Engineering},
  author = {Boden, Alexander and Avram, Gabriela and Bannon, Liam and Wulf, Volker},
  year = {2009},
  keywords = {Artos},
  pages = {18--27},
  }

• ---

  Wulf, V. (2009)Theorien sozialer Praktiken zur Fundierung der Wirtschaftsinformatik: Eine forschungsprogrammatische Perspektive

  IN Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik, Pages: 211–224 doi:10.1007/978-3-7908-2336-3
  [BibTeX] [Abstract]

  Als Kernaufgabe der Wirtschaftsinformatik soll hier die IT-basierte Entwicklung von Arbeitspraktiken in betrieblichen Organisationen verstanden werden. Deshalb werden in den Sozialwissenschaften ausformulierte Theorien sozialer Praktiken im Hinblick auf ihre Bedeutung zur Fundierung wirtschaftsinformatischer Forschung diskutiert. Als Ergeb-nis dieser Diskussion wird ein Vorschlag für eine praxistheoretisch fundierte Forschungsprogrammatik für die Wirtschaftsinformatik hergeleitet. Die forschungspragmatische Bedeutung dieser Konzeption wird am Beispiel aktueller Forschungsvorhaben erläutert. Potentiale und Grenzen des Ansatzes werden erörtert.

  @article{wulf_theorien_2009,
  title = {Theorien sozialer {Praktiken} zur {Fundierung} der {Wirtschaftsinformatik}: {Eine} forschungsprogrammatische {Perspektive}},
  doi = {10.1007/978-3-7908-2336-3},
  abstract = {Als Kernaufgabe der Wirtschaftsinformatik soll hier die IT-basierte Entwicklung von Arbeitspraktiken in betrieblichen Organisationen verstanden werden. Deshalb werden in den Sozialwissenschaften ausformulierte Theorien sozialer Praktiken im Hinblick auf ihre Bedeutung zur Fundierung wirtschaftsinformatischer Forschung diskutiert. Als Ergeb-nis dieser Diskussion wird ein Vorschlag für eine praxistheoretisch fundierte Forschungsprogrammatik für die Wirtschaftsinformatik hergeleitet. Die forschungspragmatische Bedeutung dieser Konzeption wird am Beispiel aktueller Forschungsvorhaben erläutert. Potentiale und Grenzen des Ansatzes werden erörtert.},
  journal = {Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik},
  author = {Wulf, Volker},
  year = {2009},
  keywords = {arbeitspraxis, forschungsmethodik, theoretische grundlagen},
  pages = {211--224},
  }

• ---

  Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspetive on the Design and Use of Information Technology

  IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
  [BibTeX] [Download PDF]

  @article{pipek_infrastructuring_2009,
  title = {Infrastructuring: {Towards} an {Integrated} {Perspetive} on the {Design} and {Use} of {Information} {Technology}},
  volume = {10},
  url = {http://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf},
  number = {5},
  journal = {Journal of the Association of Information System (JAIS)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2009},
  keywords = {CSCW, A-Paper},
  pages = {306--332},
  }

• ---

  Klamma, R., Wulf, V., Jarke, M. & Glukhova, A. (2009)Software ENgineering within Social software Environments (SENSE 2009)

  , Pages: 207–208
  [BibTeX]

  @article{klamma_software_2009,
  title = {Software {ENgineering} within {Social} software {Environments} ({SENSE} 2009)},
  number = {Sense},
  author = {Klamma, Ralf and Wulf, Volker and Jarke, Matthias and Glukhova, Anna},
  year = {2009},
  pages = {207--208},
  }

• ---

  Boden, A., Nett, B. & Wulf, V. (2009)Operational and Strategic Learning in Global Software Development – Implications from two Offshoring Case Studies in Small Enterprises

  IN IEEE Software, Pages: 1–15 doi:10.1109/MS.2009.153
  [BibTeX] [Abstract] [Download PDF]

  Small to medium-sized software enterprises (SME) increasingly participate in offshoring activities. Detecting market niches and deploying highly flexible software development approaches are seen as key competitive abilities of SME. Therefore, it is of major importance to learn how offshoring affects these capabilities which are closely related to organizational learning. We present case studies from two German companies that engage in offshoring of software development. By comparing the cases with each other, we highlight the different structures the companies chose for their development work and how these structures were enacted in practice. Furthermore, we show how related practices affect strategic and operational aspects of Argyris et al.’s (1985) conception of single- and double-loop learning. Our case studies show that organizational learning is a problem for SME engaged in offshoring and that an inability for double-loop learning can even lead to failures in case of organizational restructuring.

  @article{boden_operational_2009,
  title = {Operational and {Strategic} {Learning} in {Global} {Software} {Development} - {Implications} from two {Offshoring} {Case} {Studies} in {Small} {Enterprises}},
  issn = {0740-7459},
  url = {http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5232803},
  doi = {10.1109/MS.2009.153},
  abstract = {Small to medium-sized software enterprises (SME) increasingly participate in offshoring activities. Detecting market niches and deploying highly flexible software development approaches are seen as key competitive abilities of SME. Therefore, it is of major importance to learn how offshoring affects these capabilities which are closely related to organizational learning. We present case studies from two German companies that engage in offshoring of software development. By comparing the cases with each other, we highlight the different structures the companies chose for their development work and how these structures were enacted in practice. Furthermore, we show how related practices affect strategic and operational aspects of Argyris et al.'s (1985) conception of single- and double-loop learning. Our case studies show that organizational learning is a problem for SME engaged in offshoring and that an inability for double-loop learning can even lead to failures in case of organizational restructuring.},
  journal = {IEEE Software},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker},
  year = {2009},
  keywords = {Artos},
  pages = {1--15},
  }

• ---

  Nett, B., Boden, A. & Wulf, V. (2009)Offshoring in kleinen und mittleren Unternehmen der Softwareindustrie

  IN HMD. Praxis der Wirtschaftsinformatik, Vol. 265, Pages: 92–100
  [BibTeX] [Abstract]

  Um ihre Wettbewerbsvorteile nicht zu verlieren, sind kleine und mittlere Unternehmen (KMU) der Softwareindustrie beim Offshoring auf ein hohes Maß an Flexibilität angewiesen. Die häufig für Offshoring empfohlene Formalisierung der Softwareentwicklung ist daher für KMU nur mit Einschränkungen möglich. Um die praxis-relevanten Probleme deutscher KMU im Kontext von Offshoring besser zu verstehen, untersuchen wir diese mittels qualitativer empirischer Forschungsmethoden. Wir zeigen anhand einer Einzelfallstudie, dass KMU im Rahmen von Offshoring häufig gezwungen sind, ihren Offshore-Entwicklern mehr Autonomie einzuräumen, als ursprünglich gewünscht wurde. Die geografische Verteilung von Kompetenz und Wissen erfordert dabei ständige informelle Abstimmungsprozesse zwischen den Teams. Diese sogenannte Artikulationsarbeit kann – als Pendant zu formellen Formen von Koordination – offenbar durch formale Koordinationswerkzeuge (etwa Fehlerdatenbanken) unterstützt, aber nicht ersetzt werden. Für KMU der Softwareindustrie kann es daher beim Offshoring notwendig sein, auf ein synergetisches Verhältnis zwischen formeller Koordination und informeller Artikulationsarbeit zu achten, statt die Entwicklung einseitig zu formalisieren.

  @article{nett_offshoring_2009,
  title = {Offshoring in kleinen und mittleren {Unternehmen} der {Softwareindustrie}},
  volume = {265},
  abstract = {Um ihre Wettbewerbsvorteile nicht zu verlieren, sind kleine und mittlere Unternehmen (KMU) der Softwareindustrie beim Offshoring auf ein hohes Maß an Flexibilität angewiesen. Die häufig für Offshoring empfohlene Formalisierung der Softwareentwicklung ist daher für KMU nur mit Einschränkungen möglich. Um die praxis-relevanten Probleme deutscher KMU im Kontext von Offshoring besser zu verstehen, untersuchen wir diese mittels qualitativer empirischer Forschungsmethoden. Wir zeigen anhand einer Einzelfallstudie, dass KMU im Rahmen von Offshoring häufig gezwungen sind, ihren Offshore-Entwicklern mehr Autonomie einzuräumen, als ursprünglich gewünscht wurde. Die geografische Verteilung von Kompetenz und Wissen erfordert dabei ständige informelle Abstimmungsprozesse zwischen den Teams. Diese sogenannte Artikulationsarbeit kann - als Pendant zu formellen Formen von Koordination - offenbar durch formale Koordinationswerkzeuge (etwa Fehlerdatenbanken) unterstützt, aber nicht ersetzt werden. Für KMU der Softwareindustrie kann es daher beim Offshoring notwendig sein, auf ein synergetisches Verhältnis zwischen formeller Koordination und informeller Artikulationsarbeit zu achten, statt die Entwicklung einseitig zu formalisieren.},
  journal = {HMD. Praxis der Wirtschaftsinformatik},
  author = {Nett, Bernhard and Boden, Alexander and Wulf, Volker},
  year = {2009},
  keywords = {Artos},
  pages = {92--100},
  }

2008

• ---

  Veith, M., Schubert, K. & Wulf, V. (2008)Fostering communities in urban multi-cultural neighbourhoods: some methodological reflections

  IN Urban Informatics: Community Integration and Implementation., Hershey, PA: IGI Global.
  [BibTeX]

  @article{veith_fostering_2008,
  title = {Fostering communities in urban multi-cultural neighbourhoods: some methodological reflections},
  journal = {Urban Informatics: Community Integration and Implementation., Hershey, PA: IGI Global.},
  author = {Veith, Michael and Schubert, Kai and Wulf, Volker},
  year = {2008},
  keywords = {Come\_In},
  }

• ---

  Schubert, K., Schubert, S. & Wulf, V. (2008)Interaktionen

  IN Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften, Vol. 8, Pages: 7–10
  [BibTeX]

  @article{schubert_interaktionen_2008,
  title = {Interaktionen},
  volume = {8},
  number = {1},
  journal = {Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften},
  author = {Schubert, Kai and Schubert, Sigrid and Wulf, Volker},
  year = {2008},
  pages = {7--10},
  }

• ---

  Dörner, C., Pipek, V., Weber, M. & Wulf, V. (2008)End-user Development: New Challenges for Service Oriented Architectures

  Proceedings of the 4th International Workshop on End-user Software Engineering. New York, NY, USA, Publisher: ACM, Pages: 71–75 doi:10.1145/1370847.1370863
  [BibTeX] [Download PDF]

  @inproceedings{dorner_end-user_2008,
  address = {New York, NY, USA},
  series = {{WEUSE} '08},
  title = {End-user {Development}: {New} {Challenges} for {Service} {Oriented} {Architectures}},
  isbn = {978-1-60558-034-0},
  url = {http://doi.acm.org/10.1145/1370847.1370863 http://www.cs.cmu.edu/ cdoerner/publications/weuse016-doerner.pdf},
  doi = {10.1145/1370847.1370863},
  booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}},
  publisher = {ACM},
  author = {Dörner, Christian and Pipek, Volkmar and Weber, Moritz and Wulf, Volker},
  year = {2008},
  keywords = {CSCW, EUDISMES, challenges, CONTici, end user development, requirements, service oriented architectures},
  pages = {71--75},
  }

• ---

  Schubert, K., Veith, M., Stevens, G. & Wulf, V. (2008)Spielerisches Konstruieren im virtuellen Medium: Digitale Baukästen in interkulturellen Computer Clubs

  IN Navigationen, Vol. 8, Pages: 103–121
  [BibTeX] [Download PDF]

  @article{schubert_spielerisches_2008,
  title = {Spielerisches {Konstruieren} im virtuellen {Medium}: {Digitale} {Baukästen} in interkulturellen {Computer} {Clubs}},
  volume = {8},
  url = {https://www.wineme.uni-siegen.de/paper/2008/interaktionen–schubert-veith-stevens-wulf–spielerisches_konstruieren–2008.pdf},
  number = {1},
  journal = {Navigationen},
  author = {Schubert, Kai and Veith, Michael and Stevens, Gunnar and Wulf, Volker},
  year = {2008},
  keywords = {Come\_In},
  pages = {103--121},
  }

• ---

  Wulf, V., Pipek, V. & Won, M. (2008)Component-based Tailorability: Towards Highly Flexible Software Applications

  IN Int. Journal on Human-Computer Studies (IJHCS), Vol. 66, Pages: 1–22
  [BibTeX] [Download PDF]

  @article{wulf_component-based_2008,
  title = {Component-based {Tailorability}: {Towards} {Highly} {Flexible} {Software} {Applications}},
  volume = {66},
  url = {https://www.wineme.uni-siegen.de/paper/2013/wulfetal2008_compbastailor_ijhcs.pdf},
  number = {1},
  journal = {Int. Journal on Human-Computer Studies (IJHCS)},
  author = {Wulf, Volker and Pipek, Volkmar and Won, Markus},
  year = {2008},
  keywords = {CSCW, A-Paper, CONTici},
  pages = {1--22},
  }

• ---

  Spahn, M., Dörner, C. & Wulf, V. (2008)End User Development of Information Artefacts: A Design Challenge for Enterprise Systems

  Proceedings of the European Conference on Information Systems (ECIS). Galway, Ireland, Pages: 482–493
  [BibTeX] [Download PDF]

  @inproceedings{spahn_end_2008,
  address = {Galway, Ireland},
  title = {End {User} {Development} of {Information} {Artefacts}: {A} {Design} {Challenge} for {Enterprise} {Systems}},
  url = {http://is2.lse.ac.uk/asp/aspecis/20080042.pdf},
  booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
  author = {Spahn, Michael and Dörner, Christian and Wulf, Volker},
  editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina},
  year = {2008},
  keywords = {CSCW, EUDISMES},
  pages = {482--493},
  }

• ---

  Boden, A., Nett, B. & Wulf, V. (2008)Articulation work in small-scale offshore software development projects

  IN Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering – CHASE ’08, Pages: 21–24 doi:10.1145/1370114.1370120
  [BibTeX] [Abstract] [Download PDF]

  The paper describes coordination practices of small and medium enterprises (SME) that outsourced parts of their software development to offshore vendors. Our case study in a German company shows that the geographic distribution of knowledge and expertise requires continuous informal coordination across the teams. Such practices can be described as a combination of formal coordination and informal articulation work in the sense of Anselm Strauss’ theoretical framework. Both are closely interwoven and connected to the use of media such as coordination tools and instant messengers. We conclude that SME risk losing their core competencies when neglecting articulation work and hint at mismatches between scientific recommendations and actual development practices of SME.

  @article{boden_articulation_2008,
  title = {Articulation work in small-scale offshore software development projects},
  issn = {02705257},
  url = {http://portal.acm.org/citation.cfm?doid=1370114.1370120},
  doi = {10.1145/1370114.1370120},
  abstract = {The paper describes coordination practices of small and medium enterprises (SME) that outsourced parts of their software development to offshore vendors. Our case study in a German company shows that the geographic distribution of knowledge and expertise requires continuous informal coordination across the teams. Such practices can be described as a combination of formal coordination and informal articulation work in the sense of Anselm Strauss' theoretical framework. Both are closely interwoven and connected to the use of media such as coordination tools and instant messengers. We conclude that SME risk losing their core competencies when neglecting articulation work and hint at mismatches between scientific recommendations and actual development practices of SME.},
  journal = {Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering - CHASE '08},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker},
  year = {2008},
  keywords = {cscw, Artos, ethnography, articulation work, coordination, nearshoring, offshoring, sme},
  pages = {21--24},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2008)Designing IT Systems for NGOs: Issues and Directions

  IN Communications in Computer and Information Science, Vol. 19, Pages: 560–565 doi:10.1007/978-3-540-87783-7_71
  [BibTeX] [Download PDF]

  @article{saeed_designing_2008,
  title = {Designing {IT} {Systems} for {NGOs}: {Issues} and {Directions}},
  volume = {19},
  url = {http://www.springerlink.com/index/l9v114166g326181.pdf},
  doi = {10.1007/978-3-540-87783-7_71},
  journal = {Communications in Computer and Information Science},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2008},
  keywords = {community computing, it support, ngos},
  pages = {560--565},
  }

• ---

  Reichling, T., Wulf, V. & Moos, B. (2008)Business Finder – a tool for regional networking among organizations

  Proceedings of Knowledge Management in Action (KMIA 2008), held in conjunction with the 20th IFIP World Computer Congress (WCC 2008), 07–10 September 2008. Milano, Publisher: Springer, Pages: 151–164
  [BibTeX]

  @inproceedings{reichling_business_2008,
  address = {Milano},
  title = {Business {Finder} – a tool for regional networking among organizations},
  booktitle = {Proceedings of {Knowledge} {Management} in {Action} ({KMIA} 2008), held in conjunction with the 20th {IFIP} {World} {Computer} {Congress} ({WCC} 2008), 07–10 {September} 2008},
  publisher = {Springer},
  author = {Reichling, Tim and Wulf, Volker and Moos, Benjamin},
  year = {2008},
  pages = {151--164},
  }

• ---

  Spahn, M., Dörner, C. & Wulf, V. (2008)End User Development: Approaches Towards a Flexible Software Design

  Proceedings of the European Conference on Information Systems (ECIS). Galway, Ireland, Pages: 303–314
  [BibTeX] [Download PDF]

  @inproceedings{spahn_end_2008-1,
  address = {Galway, Ireland},
  title = {End {User} {Development}: {Approaches} {Towards} a {Flexible} {Software} {Design}},
  url = {http://is2.lse.ac.uk/asp/aspecis/20080027.pdf},
  booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
  author = {Spahn, Michael and Dörner, Christian and Wulf, Volker},
  editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina},
  year = {2008},
  keywords = {CSCW, EUDISMES},
  pages = {303--314},
  }

• ---

  Betz, M., Ley, B., Pipek, V. & Wulf, V. (2008)Folksonomies for real things – Tagging objects with RFID as a source for context-awareness

  INFORMATIK 2008, Beherrschbare Systeme – dank Informatik, Band 2, Beiträge der 38. Jahrestagung der Gesellschaft für Informatik e.V. (GI), 8. – 13. September, in München, Deutschland., Publisher: GI, Pages: 789–795
  [BibTeX] [Download PDF]

  @inproceedings{betz_folksonomies_2008,
  series = {{LNI}},
  title = {Folksonomies for real things - {Tagging} objects with {RFID} as a source for context-awareness},
  volume = {134},
  isbn = {978-3-88579-228-4},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2184.html},
  booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}},
  publisher = {GI},
  author = {Betz, Matthias and Ley, Benedikt and Pipek, Volkmar and Wulf, Volker},
  editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian},
  year = {2008},
  keywords = {CSCW, CONTici},
  pages = {789--795},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2008)ICTs, an Alternative Sphere for Social Movements in Pakistan – A research framework

  IN Proceedings of IADIS International Conference e-Society 2008, Pages: 523–526
  [BibTeX]

  @article{saeed_icts_2008,
  title = {{ICTs}, an {Alternative} {Sphere} for {Social} {Movements} in {Pakistan} – {A} research framework},
  journal = {Proceedings of IADIS International Conference e-Society 2008},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2008},
  keywords = {cyber protest, icts, social movements, virtual campaigning},
  pages = {523--526},
  }

• ---

  Ackerman, M., Dieng-Kuntz, R., Simone, C. & Wulf, V. (2008)Proceedings of the Conference on Knowledge Management in Action (KMIA 2008)

  , Boston, Publisher: Springer
  [BibTeX]

  @book{ackerman_proceedings_2008,
  address = {Boston},
  title = {Proceedings of the {Conference} on {Knowledge} {Management} in {Action} ({KMIA} 2008)},
  publisher = {Springer},
  author = {Ackerman, Mark and Dieng-Kuntz, Rose and Simone, Carla and Wulf, Volker},
  year = {2008},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2008)A Framework towards IT Appropriation in Voluntary Organizations

  IN International Journal of Knowledge and Learning, Vol. 4, Pages: 438–451 doi:10.1504/IJKL.2008.022062
  [BibTeX]

  @article{saeed_framework_2008,
  title = {A {Framework} towards {IT} {Appropriation} in {Voluntary} {Organizations}},
  volume = {4},
  issn = {1741-1009},
  doi = {10.1504/IJKL.2008.022062},
  number = {5},
  journal = {International Journal of Knowledge and Learning},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2008},
  pages = {438--451},
  }

• ---

  Beringer, J., Englert, R., Koch, M., Schwabe, G. & Wulf, V. (2008)Vorwort: Kooperationssysteme / Cooperation Systems

  Multikonferenz Wirtschaftsinformatik (MKWI).
  [BibTeX]

  @inproceedings{beringer_vorwort_2008,
  title = {Vorwort: {Kooperationssysteme} / {Cooperation} {Systems}},
  booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
  author = {Beringer, Jörg and Englert, Roman and Koch, Michael and Schwabe, Gerhard and Wulf, Volker},
  year = {2008},
  }

• ---

  Saeed, S., Reichling, T. & Wulf, V. (2008)Applying Knowledge Management to support networks among NGOs and donors

  IN Proceedings of IADIS International Conference e-Society 2008, Pages: 626–628
  [BibTeX]

  @article{saeed_applying_2008,
  title = {Applying {Knowledge} {Management} to support networks among {NGOs} and donors},
  journal = {Proceedings of IADIS International Conference e-Society 2008},
  author = {Saeed, Saqib and Reichling, Tim and Wulf, Volker},
  year = {2008},
  keywords = {civil society, ngos, collaboration, knowledge management, donors},
  pages = {626--628},
  }

2007

• ---

  Rohde, M., Stahl, G. & Wulf, V. (2007)Computer Support for Learning Communities

  IN Special Issue of Behaviour & Information Technology (BIT), Vol. 26, Pages: 1–3
  [BibTeX]

  @article{rohde_computer_2007,
  title = {Computer {Support} for {Learning} {Communities}},
  volume = {26},
  number = {1},
  journal = {Special Issue of Behaviour \& Information Technology (BIT)},
  author = {Rohde, Markus and Stahl, Gerry and Wulf, Volker},
  year = {2007},
  pages = {1--3},
  }

• ---

  Reichling, T., Veith, M. & Wulf, V. (2007)Expert Recommender – Designing for a Network Organization

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 16, Pages: 431–465
  [BibTeX]

  @article{reichling_expert_2007,
  title = {Expert {Recommender} - {Designing} for a {Network} {Organization}},
  volume = {16},
  number = {4-5},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Reichling, Tim and Veith, Michael and Wulf, Volker},
  year = {2007},
  keywords = {A-Paper},
  pages = {431--465},
  }

• ---

  Boden, A., Nett, B. & Wulf, V. (2007)Coordination Practices in Distributed Software Development of Small Enterprises

  IN International Conference on Global Software Engineering(ICGSE 2007), Pages: 235–246 doi:10.1109/ICGSE.2007.18
  [BibTeX] [Abstract] [Download PDF]

  Global software development has become an important issue for small and medium enterprises. However, the distinct requirements of SME are still not so well understood. In order to contribute to the discussion we present case studies in two small German software companies that engage in offshoring of software development to Eastern Europe. By applying Strauss’ articulation work framework we show to what extent SME rely upon situated coordination practices in order to warrant their agility. These practices are applied during discussions in which the actors reflexively evolve problems and solutions from their distinct perspectives and work practices. Thereby they are closely related to formal and informal communication, which takes place both locally and between the different teams. Our findings further suggest that specialized tools for the support of situated coordination practices in terms of articulation work are not so common in practice.

  @article{boden_coordination_2007,
  title = {Coordination {Practices} in {Distributed} {Software} {Development} of {Small} {Enterprises}},
  url = {10.1109/ICGSE.2007.18},
  doi = {10.1109/ICGSE.2007.18},
  abstract = {Global software development has become an important issue for small and medium enterprises. However, the distinct requirements of SME are still not so well understood. In order to contribute to the discussion we present case studies in two small German software companies that engage in offshoring of software development to Eastern Europe. By applying Strauss' articulation work framework we show to what extent SME rely upon situated coordination practices in order to warrant their agility. These practices are applied during discussions in which the actors reflexively evolve problems and solutions from their distinct perspectives and work practices. Thereby they are closely related to formal and informal communication, which takes place both locally and between the different teams. Our findings further suggest that specialized tools for the support of situated coordination practices in terms of articulation work are not so common in practice.},
  number = {Icgse},
  journal = {International Conference on Global Software Engineering(ICGSE 2007)},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker},
  year = {2007},
  keywords = {Artos, distributed software development, German software company, groupware, small-medium enterprise, small-to-medium enterprises, software development management, Strauss articulation work},
  pages = {235--246},
  }

• ---

  Hess, J., Wulf, V., Flender, G. & Becker, T. (2007)Supporting users to customize complex entertainment systems

  Proceedings of the Workshop “Supporting non-professional users in the new media landscape”., Publisher: ACM-CHI 2007 Conference Supplements 2007, Pages: 1–4
  [BibTeX]

  @inproceedings{hess_supporting_2007,
  title = {Supporting users to customize complex entertainment systems},
  booktitle = {Proceedings of the {Workshop} “{Supporting} non-professional users in the new media landscape”},
  publisher = {ACM-CHI 2007 Conference Supplements 2007},
  author = {Hess, Jan and Wulf, Volker and Flender, Gerd and Becker, Thomas},
  year = {2007},
  keywords = {end user development, media centre, new media, theory and methods, user, user interfaces},
  pages = {1--4},
  }

• ---

  Veith, M., Schubert, K., von Rekowski, T. & Wulf, V. (2007)Working in an Inter-Cultural Computer Club: Effects on Identity and Role Affiliation

  IN IADIS International Journal on WWW/Internet, Vol. 5, Pages: 100–112
  [BibTeX] [Abstract]

  Former immigrant workers from Turkey have settled down in Germany.\${\textbackslash}textbackslashbackslash\$nThey have established communities within German cities. However,\${\textbackslash}textbackslashbackslash\$nthey are confronted with unequal opportunities. Differences in access\${\textbackslash}textbackslashbackslash\$nand appropriation of computer technology may amplify the gap between\${\textbackslash}textbackslashbackslash\$nthe German Turkish minority and the mainstream society. We have tackled\${\textbackslash}textbackslashbackslash\$nthis problem by creating an intercultural computer club. This paper\${\textbackslash}textbackslashbackslash\$npresents results from this action research project in which we engaged\${\textbackslash}textbackslashbackslash\$nchildren of an elementary school and their parents. We conclude that\${\textbackslash}textbackslashbackslash\$nthe application of ICT in the club has to be analyzed carefully with\${\textbackslash}textbackslashbackslash\$nregard to the differing needs of its members. When applying ICT in\${\textbackslash}textbackslashbackslash\$norder to produce artifacts in cross-cultural project teams, specific\${\textbackslash}textbackslashbackslash\$nroles emerge, which are mainly defined by sub-group affiliation.\${\textbackslash}textbackslashbackslash\$nSince Turkish women face serious challenges in finding their socio-cultural\${\textbackslash}textbackslashbackslash\$nidentity, we have extended the club’s concept by adding a women’s\${\textbackslash}textbackslashbackslash\$ngroup.

  @article{veith_working_2007,
  title = {Working in an {Inter}-{Cultural} {Computer} {Club}: {Effects} on {Identity} and {Role} {Affiliation}},
  volume = {5},
  abstract = {Former immigrant workers from Turkey have settled down in Germany.\${\textbackslash}textbackslashbackslash\$nThey have established communities within German cities. However,\${\textbackslash}textbackslashbackslash\$nthey are confronted with unequal opportunities. Differences in access\${\textbackslash}textbackslashbackslash\$nand appropriation of computer technology may amplify the gap between\${\textbackslash}textbackslashbackslash\$nthe German Turkish minority and the mainstream society. We have tackled\${\textbackslash}textbackslashbackslash\$nthis problem by creating an intercultural computer club. This paper\${\textbackslash}textbackslashbackslash\$npresents results from this action research project in which we engaged\${\textbackslash}textbackslashbackslash\$nchildren of an elementary school and their parents. We conclude that\${\textbackslash}textbackslashbackslash\$nthe application of ICT in the club has to be analyzed carefully with\${\textbackslash}textbackslashbackslash\$nregard to the differing needs of its members. When applying ICT in\${\textbackslash}textbackslashbackslash\$norder to produce artifacts in cross-cultural project teams, specific\${\textbackslash}textbackslashbackslash\$nroles emerge, which are mainly defined by sub-group affiliation.\${\textbackslash}textbackslashbackslash\$nSince Turkish women face serious challenges in finding their socio-cultural\${\textbackslash}textbackslashbackslash\$nidentity, we have extended the club's concept by adding a women's\${\textbackslash}textbackslashbackslash\$ngroup.},
  number = {2},
  journal = {IADIS International Journal on WWW/Internet},
  author = {Veith, Michael and Schubert, Kai and von Rekowski, Thomas and Wulf, Volker},
  year = {2007},
  keywords = {Come\_In, methodology, computer club, community of practice, Intercultural learning, socio-technical infrastructures},
  pages = {100--112},
  }

• ---

  Betz, M., Huq, M., Pipek, V., Rohde, M., Stevens, G. & Wulf, V. (2007)Architecture for Adaptable Component Based Mobile Systems: End User Driven Real Life Tagging for Individualized Context-Awareness. Designing for Palpability Workshop at Pervasive 2007

  Fifth International Conference on Pervasive Computing. Toronto, Ontario, Canada
  [BibTeX]

  @inproceedings{betz_architecture_2007,
  address = {Toronto, Ontario, Canada},
  title = {Architecture for {Adaptable} {Component} {Based} {Mobile} {Systems}: {End} {User} {Driven} {Real} {Life} {Tagging} for {Individualized} {Context}-{Awareness}. {Designing} for {Palpability} {Workshop} at {Pervasive} 2007},
  booktitle = {Fifth {International} {Conference} on {Pervasive} {Computing}},
  author = {Betz, Matthias and Huq, Mahmudul and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Wulf, Volker},
  year = {2007},
  }

• ---

  Rohde, M., Klamma, R., Jarke, M. & Wulf, V. (2007)The Reality is our laboratory: Communities of Practice in Applied Computer Science

  IN Behaviour & Information Technology, Vol. 26, Pages: 81–94 doi:10.1080/01449290600811636
  [BibTeX] [Abstract] [Download PDF]

  The present paper presents a longitudinal study of the course ‘High-tech Entrepreneurship and New Media’. The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we want to present our experiences and to reflect upon the design changes between the first and the second instance of the course. The evaluation of the course showed that the work on real-world problems and the collaboration in teams together with partners from start-up companies were evaluated as very positive, although design flaws, and cultural and professional diversities limited the success of the first instance in 2001. For the second course in 2002, the didactical design was improved significantly according to evaluation results, which brought evidence that the design changes resulted in better collaborative practices and more stable relationships between start-up companies and students. Furthermore, it was found that especially the differences in cultural background and different historical experiences between the two distinct groups of ‘students’ and ‘entrepreneurs’ might make processes of social identification more difficult and, therefore, successful community-building less likely’.

  @article{rohde_reality_2007,
  title = {The {Reality} is our laboratory: {Communities} of {Practice} in {Applied} {Computer} {Science}},
  volume = {26},
  issn = {0144-929X},
  url = {10.1080/01449290600811636%5Cnhttp://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=23311713&site=ehost-live%5Cn%3CGo to ISI%3E://WOS:000242473600007},
  doi = {10.1080/01449290600811636},
  abstract = {The present paper presents a longitudinal study of the course 'High-tech Entrepreneurship and New Media'. The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we want to present our experiences and to reflect upon the design changes between the first and the second instance of the course. The evaluation of the course showed that the work on real-world problems and the collaboration in teams together with partners from start-up companies were evaluated as very positive, although design flaws, and cultural and professional diversities limited the success of the first instance in 2001. For the second course in 2002, the didactical design was improved significantly according to evaluation results, which brought evidence that the design changes resulted in better collaborative practices and more stable relationships between start-up companies and students. Furthermore, it was found that especially the differences in cultural background and different historical experiences between the two distinct groups of 'students' and 'entrepreneurs' might make processes of social identification more difficult and, therefore, successful community-building less likely'.},
  number = {1},
  journal = {Behaviour \& Information Technology},
  author = {Rohde, Markus and Klamma, Ralf and Jarke, Matthias and Wulf, Volker},
  year = {2007},
  pmid = {23311713},
  keywords = {Case study, Communities of practice, COMPUTER science, Entrepreneurship, ENTREPRENEURSHIP, GROUP identity, HIGH technology, INFRASTRUCTURE (Economics), LONGITUDINAL method, Social capital},
  pages = {81--94},
  }

• ---

  Stevens, G., Wulf, V. & Pipek, V. (2007)Infrastrukturen zur Aneignungsunterstützung – Ein Konzept zur Integration von produkt- und prozessorientierter Flexibilisierung

  eOrganisation: Service-, Prozess-, Market-Engineering: 8. Internationale Tagung Wirtschaftsinformatik – Band 1, WI 2007, Karlsruhe, Germany, February 28 – March 2, 2007., Publisher: Universitaetsverlag Karlsruhe, Pages: 823–840
  [BibTeX] [Download PDF]

  @inproceedings{stevens_infrastrukturen_2007,
  title = {Infrastrukturen zur {Aneignungsunterstützung} - {Ein} {Konzept} zur {Integration} von produkt- und prozessorientierter {Flexibilisierung}},
  isbn = {978-3-86644-094-4},
  url = {http://aisel.aisnet.org/wi2007/49},
  booktitle = {{eOrganisation}: {Service}-, {Prozess}-, {Market}-{Engineering}: 8. {Internationale} {Tagung} {Wirtschaftsinformatik} - {Band} 1, {WI} 2007, {Karlsruhe}, {Germany}, {February} 28 - {March} 2, 2007},
  publisher = {Universitaetsverlag Karlsruhe},
  author = {Stevens, Gunnar and Wulf, Volker and Pipek, Volkmar},
  editor = {Oberweis, Andreas and Weinhardt, Christof and Gimpel, Henner and Koschmider, Agnes and Pankratius, Victor and Schnizler, Björn},
  year = {2007},
  keywords = {CSCW, A-Paper},
  pages = {823--840},
  }

• ---

  Fischer, G., Rohde, M. & Wulf, V. (2007)Community-based Learning: The Core Competency of Residential, Research-based Universities

  IN International Journal of Computer Supported Collaborative Learning (ijCSCL), Vol. 2, Pages: 9–40
  [BibTeX]

  @article{fischer_community-based_2007,
  title = {Community-based {Learning}: {The} {Core} {Competency} of {Residential}, {Research}-based {Universities}},
  volume = {2},
  number = {1},
  journal = {International Journal of Computer Supported Collaborative Learning (ijCSCL)},
  author = {Fischer, Gerhard and Rohde, Markus and Wulf, Volker},
  year = {2007},
  pages = {9--40},
  }

• ---

  Betz, M., Huq, M., Pipek, V., Rohde, M., Stevens, G., Englert, R. & Wulf, V. (2007)An Architecture for Adaptive and Adaptable Mobile Applications for Physically Handicapped People

  Universal Access in Human Computer Interaction. Coping with Diversity, 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, P., Publisher: Springer, Pages: 335–344 doi:10.1007/978-3-540-73279-2_37
  [BibTeX] [Download PDF]

  @inproceedings{betz_architecture_2007-1,
  series = {Lecture {Notes} in {Computer} {Science}},
  title = {An {Architecture} for {Adaptive} and {Adaptable} {Mobile} {Applications} for {Physically} {Handicapped} {People}},
  volume = {4554},
  isbn = {978-3-540-73278-5},
  url = {http://dx.doi.org/10.1007/978-3-540-73279-2_37},
  doi = {10.1007/978-3-540-73279-2_37},
  booktitle = {Universal {Access} in {Human} {Computer} {Interaction}. {Coping} with {Diversity}, 4th {International} {Conference} on {Universal} {Access} in {Human}-{Computer} {Interaction}, {UAHCI} 2007, {Held} as {Part} of {HCI} {International} 2007, {Beijing}, {China}, {July} 22-27, 2007, {Proceedings}, {P}},
  publisher = {Springer},
  author = {Betz, Matthias and Huq, Mahmudul and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Englert, Roman and Wulf, Volker},
  editor = {Stephanidis, Constantine},
  year = {2007},
  keywords = {CSCW},
  pages = {335--344},
  }

• ---

  Müller, F., Stevens, G., Thorogood, A., O’Brien, S. & Wulf, V. (2007)Sports over a distance

  IN Personal and Ubiquitous Computing, Vol. 11, Pages: 633–645 doi:10.1007/s00779-006-0133-0
  [BibTeX] [Abstract]

  Sport is a domain full of movement-based interactions. These interactions typically have positive health effects as well as an impact on social bonding. We have investigated ways in which computer augmented devices can lead to new sport experiences and explored opportunities to combine physical activities with remote social bonding. Three prototypes have been implemented which showcase movement-based interaction in sports. “Breakout for Two” allows geographically distant users to play a physically exhausting ball game together. “\{FlyGuy\}” gives users a hang-glide experience controllable through body movement. “Push’N’Pull” uses isometric exercise equipment over a network to encourage users to complete a cooperative game whilst performing intense muscular actions. A comparison of these applications shows that such movement-based interaction in a networked environment allows players in different locations to achieve a work out and also to socialize. Based on these projects, we conclude with practical design implications for future Exertion Interfaces.

  @article{muller_sports_2007,
  title = {Sports over a distance},
  volume = {11},
  issn = {16174909},
  doi = {10.1007/s00779-006-0133-0},
  abstract = {Sport is a domain full of movement-based interactions. These interactions typically have positive health effects as well as an impact on social bonding. We have investigated ways in which computer augmented devices can lead to new sport experiences and explored opportunities to combine physical activities with remote social bonding. Three prototypes have been implemented which showcase movement-based interaction in sports. “Breakout for Two” allows geographically distant users to play a physically exhausting ball game together. “\{FlyGuy\}” gives users a hang-glide experience controllable through body movement. “Push'N'Pull” uses isometric exercise equipment over a network to encourage users to complete a cooperative game whilst performing intense muscular actions. A comparison of these applications shows that such movement-based interaction in a networked environment allows players in different locations to achieve a work out and also to socialize. Based on these projects, we conclude with practical design implications for future Exertion Interfaces.},
  number = {8},
  journal = {Personal and Ubiquitous Computing},
  author = {Müller, Florian and Stevens, Gunnar and Thorogood, Alex and O'Brien, Shannon and Wulf, Volker},
  year = {2007},
  pages = {633--645},
  }

• ---

  Veith, M., Schubert, K. & Wulf, V. (2007)come_IN: Identity and Role Affiliation mediated by an Inter-Cultural Computer Club

  Proceedings of the IADIS International Conference e-Society 2007, July 3-6., Pages: 144–151
  [BibTeX]

  @inproceedings{veith_come_in_2007,
  title = {come\_IN: {Identity} and {Role} {Affiliation} mediated by an {Inter}-{Cultural} {Computer} {Club}},
  isbn = {978-972-8924-35-5},
  booktitle = {Proceedings of the {IADIS} {International} {Conference} e-{Society} 2007, {July} 3-6},
  author = {Veith, Michael and Schubert, Kai and Wulf, Volker},
  year = {2007},
  keywords = {Come\_In, methodology, computer club, community of practice, Intercultural learning, socio-technical infrastructures},
  pages = {144--151},
  }

• ---

  Hess, J., Reichling, T., Wulf, V., Rumpf, S. & Flender, G. (2007)Using text matching to recommend TV shows

  Workshop Supplement auf European Conference on Interactive TV (EuroiTV 2007).
  [BibTeX]

  @inproceedings{hess_using_2007,
  title = {Using text matching to recommend {TV} shows},
  booktitle = {Workshop {Supplement} auf {European} {Conference} on {Interactive} {TV} ({EuroiTV} 2007)},
  author = {Hess, Jan and Reichling, Tim and Wulf, Volker and Rumpf, Steffen and Flender, Gerd},
  year = {2007},
  }

• ---

  Rohde, M., Stahl, G. & Wulf, V. (2007)Introduction “Computer-Support for Learning Communities”

  IN International Journal on Behaviour and Information Technology, Vol. 26
  [BibTeX]

  @article{rohde_introduction_2007,
  title = {Introduction "{Computer}-{Support} for {Learning} {Communities}"},
  volume = {26},
  number = {1},
  journal = {International Journal on Behaviour and Information Technology},
  author = {Rohde, Markus and Stahl, Gerry and Wulf, Volker},
  year = {2007},
  }

• ---

  Johri, A., Pipek, V., Wulf, V. & Veith, M. (2007)Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology

  Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2007. Cambridge, Massachusetts, Publisher: ACM, Pages: 4 doi:10.1145/1234772.1234792
  [BibTeX] [Download PDF]

  @inproceedings{johri_bridging_2007,
  address = {Cambridge, Massachusetts},
  title = {Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology},
  url = {http://doi.acm.org/10.1145/1234772.1234792},
  doi = {10.1145/1234772.1234792},
  booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007},
  publisher = {ACM},
  author = {Johri, Aditya and Pipek, Volkmar and Wulf, Volker and Veith, Michael},
  editor = {Kandogan, Eser and Jones, Patricia M},
  year = {2007},
  keywords = {CSCW},
  pages = {4},
  }

2006

• ---

  Betz, M., Hess, J., Pipek, V., Rohde, M., Wulf, V. & Scheidl, S. (2006)End-User Development in Small and Medium Enterprises: Research and development Issues

  Workshop ‘The Next Step: From End-User Programming to End-User Software Engineering’ at the CHI 2006. Montreal, Canada
  [BibTeX] [Download PDF]

  @inproceedings{betz_end-user_2006,
  address = {Montreal, Canada},
  title = {End-{User} {Development} in {Small} and {Medium} {Enterprises}: {Research} and development {Issues}},
  url = {http://eusesconsortium.org/weuse/},
  booktitle = {Workshop '{The} {Next} {Step}: {From} {End}-{User} {Programming} to {End}-{User} {Software} {Engineering}' at the {CHI} 2006},
  author = {Betz, Matthias and Hess, Jan and Pipek, Volkmar and Rohde, Markus and Wulf, Volker and Scheidl, Stefan},
  year = {2006},
  keywords = {CSCW},
  }

• ---

  Dörner, C., Pipek, V., Betz, M., Hess, J., Rohde, M. & Wulf, V. (2006)End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems

  Informatik 2006 – Informatik für Menschen, Band 1, Beiträge der 36. Jahrestagung der Gesellschaft für Informatik e.V. (GI). Dresden, Germany, Publisher: GI, Pages: 600
  [BibTeX] [Download PDF]

  @inproceedings{dorner_end_2006,
  address = {Dresden, Germany},
  series = {{LNI}},
  title = {End {User} {Development} in {Small} and {Medium}-{Sized} {Enterprises}: {Empirical} {Findings} {Concerning} the {Adaptation} {Process} of {Software} {Systems}},
  volume = {93},
  isbn = {978-3-88579-187-4},
  url = {http://subs.emis.de/LNI/Proceedings/Proceedings93/article4804.html},
  booktitle = {Informatik 2006 - {Informatik} für {Menschen}, {Band} 1, {Beiträge} der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})},
  publisher = {GI},
  author = {Dörner, Christian and Pipek, Volkmar and Betz, Matthias and Hess, Jan and Rohde, Markus and Wulf, Volker},
  editor = {Hochberger, Christian and Liskowsky, Rüdiger},
  year = {2006},
  keywords = {CSCW, EUDISMES},
  pages = {600},
  }

• ---

  Lieberman, H., Paternò, F., Klann, M. & Wulf, V. (2006)End-User Development: An Emerging Paradigm

  IN Lieberman, H., Paternò, F. & Wulf, V. (Eds.), End User Development Dordrecht doi:10.1007/1-4020-5386-X_1
  [BibTeX] [Abstract] [Download PDF]

  We think that over the next few years, the goal of interactive systems and services will evolve from just making systems easy to use (even though that goal has not yet been completely achieved) to making systems that are easy to develop by end users. By now, most people have become familiar with the basic functionality and interfaces of computers, but they are not able to manage any programming language. Therefore, they cannot develop new applications or modify current ones according to their needs.In order to address such challenges it is necessary a new paradigm, based on a multidisciplinary approach involving several types of expertise, such as software engineering, human-computer interaction, CSCW, which are now rather fragmented and with little interaction. The resulting methods and tools can provide results useful across many application domains, such as ERP, multi-device services (accessible through both mobile and stationary devices), and professional applications.Key words. tailorability, end user programming, flexibility, usability

  @incollection{lieberman_end-user_2006,
  address = {Dordrecht},
  series = {Human-{Computer} {Interaction} {Series}},
  title = {End-{User} {Development}: {An} {Emerging} {Paradigm}},
  isbn = {978-1-4020-5386-3},
  shorttitle = {End-{User} {Development}},
  url = {https://doi.org/10.1007/1-4020-5386-X_1},
  abstract = {We think that over the next few years, the goal of interactive systems and services will evolve from just making systems easy to use (even though that goal has not yet been completely achieved) to making systems that are easy to develop by end users. By now, most people have become familiar with the basic functionality and interfaces of computers, but they are not able to manage any programming language. Therefore, they cannot develop new applications or modify current ones according to their needs.In order to address such challenges it is necessary a new paradigm, based on a multidisciplinary approach involving several types of expertise, such as software engineering, human-computer interaction, CSCW, which are now rather fragmented and with little interaction. The resulting methods and tools can provide results useful across many application domains, such as ERP, multi-device services (accessible through both mobile and stationary devices), and professional applications.Key words. tailorability, end user programming, flexibility, usability},
  language = {en},
  urldate = {2021-04-16},
  booktitle = {End {User} {Development}},
  publisher = {Springer Netherlands},
  author = {Lieberman, Henry and Paternò, Fabio and Klann, Markus and Wulf, Volker},
  editor = {Lieberman, Henry and Paternò, Fabio and Wulf, Volker},
  year = {2006},
  doi = {10.1007/1-4020-5386-X_1},
  keywords = {Agile Software Development, Computer Support Cooperative Work, Human Centric Computing, Software Cost Estimation, Software Professional},
  pages = {1--8},
  }

• ---

  Won, M., Stiemerling, O. & Wulf, V. (2006)Component-Based Approaches to Tailorable Systems

  IN End User Development SE – 6, Vol. 9, Pages: 115–141 doi:10.1007/1-4020-5386-X_6
  [BibTeX] [Abstract] [Download PDF]

  Flexibility is one of the most striking features of modern software. As the idea of integrating components is easily understood by programmers as well as end users, component architectures seem to be very promising to serve as a technological basis. In this chapter we give an overview of our work in the last years. A component model called FLEXIBEANS has been designed with the special notion to develop highly flexible and tailorable applications. The FREEVOLVE platform then serves as an environment in which compositions can be run and tailored. The second part of the chapter deals with the development and evaluation of different tailoring environments in which end users can compose their own applications or tailor existing ones. Users tests showed that besides a coherent technical basis and a manageable visual tailoring environment, there is a need for additional support techniques. We discuss how techniques to support users’ individual and collective tailoring activities can be integrated into the user interface. Key words. tailorability, platform, component architecture, user interface, collaborative tailoring, evalution.

  @article{won_component-based_2006,
  title = {Component-{Based} {Approaches} to {Tailorable} {Systems}},
  volume = {9},
  url = {http://dx.doi.org/10.1007/1-4020-5386-X_6%5Cnhttp://link.springer.com/chapter/10.1007/1-4020-5386-X_6},
  doi = {10.1007/1-4020-5386-X_6},
  abstract = {Flexibility is one of the most striking features of modern software. As the idea of integrating components is easily understood by programmers as well as end users, component architectures seem to be very promising to serve as a technological basis. In this chapter we give an overview of our work in the last years. A component model called FLEXIBEANS has been designed with the special notion to develop highly flexible and tailorable applications. The FREEVOLVE platform then serves as an environment in which compositions can be run and tailored. The second part of the chapter deals with the development and evaluation of different tailoring environments in which end users can compose their own applications or tailor existing ones. Users tests showed that besides a coherent technical basis and a manageable visual tailoring environment, there is a need for additional support techniques. We discuss how techniques to support users' individual and collective tailoring activities can be integrated into the user interface. Key words. tailorability, platform, component architecture, user interface, collaborative tailoring, evalution.},
  journal = {End User Development SE - 6},
  author = {Won, Markus and Stiemerling, Oliver and Wulf, Volker},
  year = {2006},
  pages = {115--141},
  }

• ---

  Nett, B., Huysman, M., Rohde, M., Steinfield, C. & Wulf, V. (2006)The Role of ICT in Interfirm Networks and Regional Clusters – Workshop Documentation, International Reports on Socio-Informatics (IRSI)

  , Publisher: ISSN
  [BibTeX]

  @book{nett_role_2006,
  title = {The {Role} of {ICT} in {Interfirm} {Networks} and {Regional} {Clusters} - {Workshop} {Documentation}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})},
  publisher = {ISSN},
  author = {Nett, Bernhard and Huysman, Marleen and Rohde, Markus and Steinfield, Ch. and Wulf, Volker},
  year = {2006},
  }

• ---

  Klann, M., Paternò, F. & Wulf, V. (2006)Future perspectives in end-user development

  IN End User Development SE – 21, Vol. 9, Pages: 475–486 doi:10.1007/1-4020-5386-X_21
  [BibTeX] [Abstract] [Download PDF]

  The research field of end-user development has evolved, during recent years, to a certain degree of internal structure, problem awareness and consistency. Both academia and industry have begun to consider it an important field for research and development. In order to let EUD research contribute to the Information Societies, research and development must continue in a consolidated and well-balanced way. This chapter provides an overview of major challenges, motivates why these challenges should be addressed with considerable effort to bring about an Information Society with empowered end-users, and finally discusses how these challenges should be translated into a concrete research and development agenda for the short- and mid-term future. Key words. tailorability, end user programming, flexibility, usability

  @article{klann_future_2006,
  title = {Future perspectives in end-user development},
  volume = {9},
  url = {http://dx.doi.org/10.1007/1-4020-5386-X_21%5Cnhttp://link.springer.com/chapter/10.1007/1-4020-5386-X_21},
  doi = {10.1007/1-4020-5386-X_21},
  abstract = {The research field of end-user development has evolved, during recent years, to a certain degree of internal structure, problem awareness and consistency. Both academia and industry have begun to consider it an important field for research and development. In order to let EUD research contribute to the Information Societies, research and development must continue in a consolidated and well-balanced way. This chapter provides an overview of major challenges, motivates why these challenges should be addressed with considerable effort to bring about an Information Society with empowered end-users, and finally discusses how these challenges should be translated into a concrete research and development agenda for the short- and mid-term future. Key words. tailorability, end user programming, flexibility, usability},
  journal = {End User Development SE - 21},
  author = {Klann, Markus and Paternò, Fabio and Wulf, Volker},
  year = {2006},
  pages = {475--486},
  }

• ---

  Borggräfe, B., Dörner, C., Hess, J., Hofmann, M., Pipek, V., Wulf, V., Scheidl, S. & Vogel, T. (2006)EUDISMES – End-User Development in Small and Medium Enterprise Software Systems

  Statusband Forschungsoffensive “Software Engineering 2006”. Berlin, Publisher: Bundesministerium für Bildung und Forschung
  [BibTeX]

  @inproceedings{borggrafe_eudismes_2006,
  address = {Berlin},
  title = {{EUDISMES} – {End}-{User} {Development} in {Small} and {Medium} {Enterprise} {Software} {Systems}},
  booktitle = {Statusband {Forschungsoffensive} "{Software} {Engineering} 2006"},
  publisher = {Bundesministerium für Bildung und Forschung},
  author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Hofmann, Markus and Pipek, Volkmar and Wulf, Volker and Scheidl, Stefan and Vogel, Thorsten},
  year = {2006},
  keywords = {CSCW, EUDISMES},
  }

• ---

  Fischer, G., Rohde, M. & Wulf, V. (2006)Spiders in the Net: Universities as Facilitators of Community-based Learning

  IN Journal on Community Informatics, Vol. 2
  [BibTeX]

  @article{fischer_spiders_2006,
  title = {Spiders in the {Net}: {Universities} as {Facilitators} of {Community}-based {Learning}},
  volume = {2},
  number = {2},
  journal = {Journal on Community Informatics},
  author = {Fischer, Gerhard and Rohde, Markus and Wulf, Volker},
  year = {2006},
  }

• ---

  Rohde, M. & Wulf, V. (2006)Regional Learning in the Software Industry: A University Facilitating Regional Networks of Practice

  IN The Role of ICT in Interfirm Networks and Regional Clusters – Workshop Documentation, International Reports on Socio-Informatics (IRSI), Vol. 3, Pages: 19–48
  [BibTeX] [Download PDF]

  @article{rohde_regional_2006,
  title = {Regional {Learning} in the {Software} {Industry}: {A} {University} {Facilitating} {Regional} {Networks} of {Practice}},
  volume = {3},
  url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/IrsiV3I2.pdf},
  number = {2},
  journal = {The Role of ICT in Interfirm Networks and Regional Clusters - Workshop Documentation, International Reports on Socio-Informatics (IRSI)},
  author = {Rohde, Markus and Wulf, Volker},
  year = {2006},
  pages = {19--48},
  }

• ---

  Stevens, G., Wulf, V., Rohde, M. & Zimmermann, A. (2006)Ubiquitous fitness support starts in everyday’s context

  Proceedings of the 6th World Conference “The Engineering of Sport”, July 11 to 14. München
  [BibTeX]

  @inproceedings{stevens_ubiquitous_2006,
  address = {München},
  title = {Ubiquitous fitness support starts in everyday's context},
  booktitle = {Proceedings of the 6th {World} {Conference} "{The} {Engineering} of {Sport}", {July} 11 to 14},
  author = {Stevens, Gunnar and Wulf, Volker and Rohde, Markus and Zimmermann, Andreas},
  year = {2006},
  }

• ---

  Lieberman, H., Paternò, F. & Wulf, V. (2006)End User Development: An Emerging Paradigm

  IN End User Development, Vol. 9, Pages: 9–16 doi:10.1007/1-4020-5386-X
  [BibTeX] [Abstract] [Download PDF]

  In a world that is not predictable, improvisation, evolution, and innovation are more than a luxury: they are a necessity. The challenge of design is not a matter of getting rid of the emergent, but rather of including it and making it an opportunity for more creative and more adequate solutions to problems. Meta-design is an emerging conceptual framework aimed at defining and creating social and technical infrastructures in which new forms of collaborative design can take place. It extends the traditional notion of system design beyond the original development of a system to include a coadaptive process between users and a system, inwhich the users become co-developers or co-designers. It is grounded in the basic assumption that future uses and problems cannot be completely anticipated at design time, when a system is developed. Users, at use time, will discover mismatches between their needs and the support that an existing system can provide for them. These mismatches will lead to breakdowns that serve as potential sources of new insights, new knowledge, and new understanding. This chapter is structured in four parts: conceptual framework, environments, applications, and findings and challenges. Along the structure of the chapter, we discuss and explore the following essential components of meta-design, providing requirements, guidelines, and models for the future of end-user development: (1) the relationship of meta-design to other design methodologies; (2) the Seeding, Evolutionary Growth, Reseeding Model , a process model for large evolving design artifacts; (3) the characteristics of unself-conscious cultures of design , their strengths and their weaknesses, and the necessity for owners of problems to be empowered to engage in end-user development; (4) the possibilities created by meta-design to bring co-creation alive; and (5) the need for an integrated design space that brings together a technical infrastructure that is evolvable, for the design of learning environments and work organizations that allow end-users to become active contributors, and for the design of relational settings in which users can relate, find motivations and rewards, and accumulate social capital. Key words. co-creation, design for change, design space, design time, domain-oriented design environments, Envisionment and Discovery Collaboratory, interactive art, open systems, SER model, social capital, underdesign, unself-conscious cultures of design, use time, value-feelings.

  @article{lieberman_end_2006-1,
  title = {End {User} {Development}: {An} {Emerging} {Paradigm}},
  volume = {9},
  issn = {09376429},
  url = {http://www.springerlink.com/content/r42041mu0m30t465/},
  doi = {10.1007/1-4020-5386-X},
  abstract = {In a world that is not predictable, improvisation, evolution, and innovation are more than a luxury: they are a necessity. The challenge of design is not a matter of getting rid of the emergent, but rather of including it and making it an opportunity for more creative and more adequate solutions to problems. Meta-design is an emerging conceptual framework aimed at defining and creating social and technical infrastructures in which new forms of collaborative design can take place. It extends the traditional notion of system design beyond the original development of a system to include a coadaptive process between users and a system, inwhich the users become co-developers or co-designers. It is grounded in the basic assumption that future uses and problems cannot be completely anticipated at design time, when a system is developed. Users, at use time, will discover mismatches between their needs and the support that an existing system can provide for them. These mismatches will lead to breakdowns that serve as potential sources of new insights, new knowledge, and new understanding. This chapter is structured in four parts: conceptual framework, environments, applications, and findings and challenges. Along the structure of the chapter, we discuss and explore the following essential components of meta-design, providing requirements, guidelines, and models for the future of end-user development: (1) the relationship of meta-design to other design methodologies; (2) the Seeding, Evolutionary Growth, Reseeding Model , a process model for large evolving design artifacts; (3) the characteristics of unself-conscious cultures of design , their strengths and their weaknesses, and the necessity for owners of problems to be empowered to engage in end-user development; (4) the possibilities created by meta-design to bring co-creation alive; and (5) the need for an integrated design space that brings together a technical infrastructure that is evolvable, for the design of learning environments and work organizations that allow end-users to become active contributors, and for the design of relational settings in which users can relate, find motivations and rewards, and accumulate social capital. Key words. co-creation, design for change, design space, design time, domain-oriented design environments, Envisionment and Discovery Collaboratory, interactive art, open systems, SER model, social capital, underdesign, unself-conscious cultures of design, use time, value-feelings.},
  journal = {End User Development},
  author = {Lieberman, Henry and Paternò, Fabio and Wulf, Volker},
  year = {2006},
  pages = {9--16},
  }

• ---

  Huysman, M. & Wulf, V. (2006)IT to support knowledge sharing in communities, towards a social capital analysis

  IN Journal of Information Technology, Vol. 21, Pages: 40–51 doi:10.1057/palgrave.jit.2000053
  [BibTeX] [Abstract]

  Ignoring the informal, non-canonical nature of knowledge sharing, including people’s motivation, ability and opportunity to share knowledge, is one of the key causes of resistance to use knowledge-sharing tools. In order to improve knowledge sharing supported by information technology (IT), tools need to be embedded in the social networks of which it is part. This has implications for our knowledge on the design requirements of such socially embedded IT. The paper reviews tools that are designed for the purpose to foster social capital. We will then discuss what is needed for an IS design theory related to knowledge communities and how such a theory could incorporate social capital theory.Journal of Information Technology (2006) 21, 40–51. doi:10.1057/palgrave.jit.2000053 Published online 4 October 2005

  @article{huysman_it_2006,
  title = {{IT} to support knowledge sharing in communities, towards a social capital analysis},
  volume = {21},
  issn = {02683962},
  doi = {10.1057/palgrave.jit.2000053},
  abstract = {Ignoring the informal, non-canonical nature of knowledge sharing, including people's motivation, ability and opportunity to share knowledge, is one of the key causes of resistance to use knowledge-sharing tools. In order to improve knowledge sharing supported by information technology (IT), tools need to be embedded in the social networks of which it is part. This has implications for our knowledge on the design requirements of such socially embedded IT. The paper reviews tools that are designed for the purpose to foster social capital. We will then discuss what is needed for an IS design theory related to knowledge communities and how such a theory could incorporate social capital theory.Journal of Information Technology (2006) 21, 40–51. doi:10.1057/palgrave.jit.2000053 Published online 4 October 2005},
  number = {1},
  journal = {Journal of Information Technology},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2006},
  pmid = {21458748},
  keywords = {A-Paper, Communities, Social capital, Knowledge management, Requirement analysis, Socio-technical design},
  pages = {40--51},
  }

• ---

  Wulf, V. & Hess, J. (2006)Community-orientierte Dienste für digitales interaktives Fernsehen: Das Beispiel der „Find-a-Friend” Anwendung

  IN i-com, Vol. 5, Pages: 33–37
  [BibTeX]

  @article{wulf_community-orientierte_2006,
  title = {Community-orientierte {Dienste} für digitales interaktives {Fernsehen}: {Das} {Beispiel} der „{Find}-a-{Friend}” {Anwendung}},
  volume = {5},
  number = {3},
  journal = {i-com},
  author = {Wulf, Volker and Hess, Jan},
  year = {2006},
  pages = {33--37},
  }

• ---

  Hinrichs, J. & Wulf, V. (2006)Nutzungskontexte als spezielle Merkmale der Dokumentenverwaltung: Empirische Befunde und technische Lösungsansätze

  IN Multikonferenz Wirtschaftsinformatik (MKWI), Vol. 1, Pages: 333–348
  [BibTeX]

  @article{hinrichs_nutzungskontexte_2006,
  title = {Nutzungskontexte als spezielle {Merkmale} der {Dokumentenverwaltung}: {Empirische} {Befunde} und technische {Lösungsansätze}},
  volume = {1},
  journal = {Multikonferenz Wirtschaftsinformatik (MKWI)},
  author = {Hinrichs, Joachim and Wulf, Volker},
  year = {2006},
  keywords = {imported},
  pages = {333--348},
  }

• ---

  Pipek, V., Rosson, M., Stevens, G. & Wulf, V. (2006)Supporting the Appropriation of ICT: End-User Development in Civil Societies

  IN Learning in Communities – Interdisciplinary Perspectives on Human Centered Information Technology, Vol. 2, Pages: 25–27 doi:10.1007/978-1-84800-332-3_6
  [BibTeX] [Download PDF]

  @article{pipek_supporting_2006,
  series = {Human-{Computer} {Interaction} {Series}},
  title = {Supporting the {Appropriation} of {ICT}: {End}-{User} {Development} in {Civil} {Societies}},
  volume = {2},
  url = {http://dx.doi.org/10.1007/978-1-84800-332-3_6},
  doi = {10.1007/978-1-84800-332-3_6},
  number = {2},
  journal = {Learning in Communities - Interdisciplinary Perspectives on Human Centered Information Technology},
  author = {Pipek, Volkmar and Rosson, Mary-Beth and Stevens, Gunnar and Wulf, Volker},
  editor = {Carroll, John M},
  year = {2006},
  keywords = {CSCW},
  pages = {25--27},
  }

• ---

  Lieberman, H., Paternò, F. & Wulf, V. (2006)End User Development

  Lieberman, H., Paternò, F. & Wulf, V. (Eds.), Dordrecht, Publisher: Springer Netherlands doi:10.1007/1-4020-5386-X
  [BibTeX] [Download PDF]

  @book{lieberman_end_2006,
  address = {Dordrecht},
  series = {Human-{Computer} {Interaction} {Series}},
  title = {End {User} {Development}},
  volume = {9},
  isbn = {978-1-4020-4220-1},
  url = {http://www.springer.com/us/book/9781402042201 http://link.springer.com/10.1007/1-4020-5386-X},
  publisher = {Springer Netherlands},
  author = {Lieberman, Henry and Paternò, Fabio and Wulf, Volker},
  editor = {Lieberman, Henry and Paternò, Fabio and Wulf, Volker},
  year = {2006},
  doi = {10.1007/1-4020-5386-X},
  }

• ---

  Pipek, V. & Wulf, V. (2006)Appropriation and Re-Appropriation of Groupware: Theoretical and Practical Implications of a Long-term Case Study

  , Bonn, Germany, Publisher: IISI
  [BibTeX]

  @book{pipek_appropriation_2006,
  address = {Bonn, Germany},
  title = {Appropriation and {Re}-{Appropriation} of {Groupware}: {Theoretical} and {Practical} {Implications} of a {Long}-term {Case} {Study}},
  publisher = {IISI},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2006},
  keywords = {CSCW},
  }

• ---

  Stevens, G., Wulf, V., Rohde, M. & Zimmermann, A. (2006)Ubiquitous Fitness Support Starts in Everyday’s Context

  The Engineering of Sport 6. New York, NY, Publisher: Springer, Pages: 191–196 doi:10.1007/978-0-387-45951-6_35
  [BibTeX] [Abstract]

  The paper describes the results of ethnographic studies of fitness and sports activities, and introduces a framework for developing concepts and solutions in this area.

  @inproceedings{stevens_ubiquitous_2006-1,
  address = {New York, NY},
  title = {Ubiquitous {Fitness} {Support} {Starts} in {Everyday}’s {Context}},
  isbn = {978-0-387-45951-6},
  doi = {10.1007/978-0-387-45951-6_35},
  abstract = {The paper describes the results of ethnographic studies of fitness and sports activities, and introduces a framework for developing concepts and solutions in this area.},
  language = {en},
  booktitle = {The {Engineering} of {Sport} 6},
  publisher = {Springer},
  author = {Stevens, Gunnar and Wulf, Volker and Rohde, Markus and Zimmermann, Andreas},
  editor = {Moritz, Eckehard Fozzy and Haake, Steve},
  year = {2006},
  keywords = {Fitness Activity, Fitness Center, Fitness Trainer, Sport Engineer, Training Plan},
  pages = {191--196},
  }

2005

• ---

  Reichling, T., Schubert, K. & Wulf, V. (2005)Matching human actors based on their texts: design and evaluation of an instance of the ExpertFinding framework

  Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 61–70 doi:10.1145/1099203.1099213
  [BibTeX] [Abstract] [Download PDF]

  Bringing together human actors with similar interests, skills or expertise is a major challenge in community-based knowledge management. We believe that writing or reading textual documents can be an indicator for a human actor’s interests, skills or expertise. In this paper, we describe an approach of matching human actors based on the similarity of text collections that can be attributed to them. By integrating standard methods of text analysis, we extract and match user profiles based on a large collection of documents. We present an instance of the ExpertFinder Framework which measures the similarity of these profiles by means of the Latent Semantic Indexing (LSI) algorithm. The quality of the algorithmic approach was evaluated by comparing its results with judgments of different human actors.

  @inproceedings{reichling_matching_2005-1,
  address = {New York, NY, USA},
  series = {{GROUP} '05},
  title = {Matching human actors based on their texts: design and evaluation of an instance of the {ExpertFinding} framework},
  isbn = {978-1-59593-223-5},
  shorttitle = {Matching human actors based on their texts},
  url = {https://doi.org/10.1145/1099203.1099213},
  doi = {10.1145/1099203.1099213},
  abstract = {Bringing together human actors with similar interests, skills or expertise is a major challenge in community-based knowledge management. We believe that writing or reading textual documents can be an indicator for a human actor's interests, skills or expertise. In this paper, we describe an approach of matching human actors based on the similarity of text collections that can be attributed to them. By integrating standard methods of text analysis, we extract and match user profiles based on a large collection of documents. We present an instance of the ExpertFinder Framework which measures the similarity of these profiles by means of the Latent Semantic Indexing (LSI) algorithm. The quality of the algorithmic approach was evaluated by comparing its results with judgments of different human actors.},
  urldate = {2021-04-16},
  booktitle = {Proceedings of the 2005 international {ACM} {SIGGROUP} conference on {Supporting} group work},
  publisher = {Association for Computing Machinery},
  author = {Reichling, Tim and Schubert, Kai and Wulf, Volker},
  month = nov,
  year = {2005},
  keywords = {community building, knowledge management, expertise sharing, keyword extraction, latent semantic indexing, user profiling},
  pages = {61--70},
  }

• ---

  Hinrichs, J., Pipek, V. & Wulf, V. (2005)Context Grabbing: Assigning Metadata in Large Document Collections

  Proceedings of the Ninth European Conference on Computer Supported Cooperative Work, 18-22 September 2005, Paris, France., Publisher: Springer, Pages: 367–386
  [BibTeX] [Download PDF]

  @inproceedings{hinrichs_context_2005,
  title = {Context {Grabbing}: {Assigning} {Metadata} in {Large} {Document} {Collections}},
  isbn = {1-4020-4022-9},
  url = {http://www.ecscw.org/2005/paper19.pdf},
  booktitle = {Proceedings of the {Ninth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 18-22 {September} 2005, {Paris}, {France}},
  publisher = {Springer},
  author = {Hinrichs, Joachim and Pipek, Volkmar and Wulf, Volker},
  editor = {Gellersen, Hans and Schmidt, Kjeld and Beaudouin-Lafon, Michel and Mackay, Wendy E},
  year = {2005},
  keywords = {CSCW},
  pages = {367--386},
  }

• ---

  Nett, B. & Wulf, V. (2005)Wissensprozesse in der Softwarebranche. Kleine und mittelständische Unternehmen unter empirischer Perspektive

  IN Wissensprozesse in der Netzwerkgesellschaft, Vol. 4, Pages: 147 – 168
  [BibTeX]

  @article{nett_wissensprozesse_2005,
  title = {Wissensprozesse in der {Softwarebranche}. {Kleine} und mittelständische {Unternehmen} unter empirischer {Perspektive}},
  volume = {4},
  number = {3},
  journal = {Wissensprozesse in der Netzwerkgesellschaft},
  author = {Nett, Bernhard and Wulf, Volker},
  year = {2005},
  pages = {147 -- 168},
  }

• ---

  Rohde, M., Klamma, R., Wulf, V. & Koschmann, T. (2005)Establishing communities of practice among students and start-up companies

  IN CSCL 2005: Computer Supported Collaborative Learning 2005: The Next 10 Years, Proceedings, Pages: 514–519 doi:10.3115/1149293.1149361
  [BibTeX] [Abstract]

  This paper presents the concept and an empirical evaluation of the course “High-tech Entrepreneurship and New Media”. The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies, and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we present empirical findings and reflect on changes in the design of the course which took place between its first and the second instantiation. These design changes were based on the empirical evaluation of the first course and a deeper analysis of the role of social capital.

  @article{rohde_establishing_2005,
  title = {Establishing communities of practice among students and start-up companies},
  doi = {10.3115/1149293.1149361},
  abstract = {This paper presents the concept and an empirical evaluation of the course "High-tech Entrepreneurship and New Media". The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies, and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we present empirical findings and reflect on changes in the design of the course which took place between its first and the second instantiation. These design changes were based on the empirical evaluation of the first course and a deeper analysis of the role of social capital.},
  journal = {CSCL 2005: Computer Supported Collaborative Learning 2005: The Next 10 Years, Proceedings},
  author = {Rohde, Markus and Klamma, Ralf and Wulf, Volker and Koschmann, T},
  year = {2005},
  keywords = {communities of practice, regional start-up networks, social capital},
  pages = {514--519},
  }

• ---

  Pipek, V., Won, M., Englert, R. & Wulf, V. (2005)Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters

  Groupware: Design, Implementation, and Use, 11th International Workshop, CRIWG 2005, Porto de Galinhas, Brazil, September 25-29, 2005, Proceedings., Publisher: Springer, Pages: 153–167 doi:10.1007/11560296_12
  [BibTeX] [Download PDF]

  @inproceedings{pipek_tailoring_2005,
  series = {Lecture {Notes} in {Computer} {Science}},
  title = {Tailoring {Infrastructures}: {Supporting} {Cooperative} {Work} with {Configurable} {Email} {Filters}},
  volume = {3706},
  isbn = {3-540-29110-5},
  url = {http://dx.doi.org/10.1007/11560296_12},
  doi = {10.1007/11560296_12},
  booktitle = {Groupware: {Design}, {Implementation}, and {Use}, 11th {International} {Workshop}, {CRIWG} 2005, {Porto} de {Galinhas}, {Brazil}, {September} 25-29, 2005, {Proceedings}},
  publisher = {Springer},
  author = {Pipek, Volkmar and Won, Markus and Englert, Roman and Wulf, Volker},
  editor = {Fuks, Hugo and Lukosch, Stephan and Salgado, Ana Carolina},
  year = {2005},
  keywords = {CSCW},
  pages = {153--167},
  }

• ---

  Nett, B., Stevens, G. & Wulf, V. (2005)Zur Unterstützung von Wissensprozessen in Unternehmensnetzwerken – Eine Fallstudie kontextgerechter Technikgestaltung

  IN Der Mensch in der Kommunikation mit der Technik Aachen, Germany
  [BibTeX]

  @incollection{nett_zur_2005,
  address = {Aachen, Germany},
  title = {Zur {Unterstützung} von {Wissensprozessen} in {Unternehmensnetzwerken} – {Eine} {Fallstudie} kontextgerechter {Technikgestaltung}},
  isbn = {3-86130-456-2},
  booktitle = {Der {Mensch} in der {Kommunikation} mit der {Technik}},
  publisher = {Wissenschaftsverlag Mainz},
  author = {Nett, Bernhard and Stevens, Gunnar and Wulf, Volker},
  year = {2005},
  pages = {191--206},
  }

• ---

  Wulf, V., Kahler, H., Stiemerling, O. & Won, M. (2005)Tailoring by integration of domain-specific components: the case of a document search tool.

  IN Behaviour & Information Technology, Vol. 24, Pages: 317–333 doi:10.1080/01449290512331321875
  [BibTeX] [Abstract] [Download PDF]

  In this paper we describe the evolutionary design and implementation of a search tool for files in shared workspaces used within an off-the-shelf groupware product. The design is based on the assumption that a useful generic search tool must be highly tailorable, which is achieved by applying an innovative software architecture allowing the assembly of components during runtime. In order to understand people’s searching methods in shared workspaces and to support the design, we employed interviews and workshops with users as well as a field test to understand the users’ needs. During the design process we developed a series of prototypes that were then evaluated by office workers. Consequently, the process described and the lessons learned extend from searching in files as a case via tailorability of software as an answer to the resulting requirements to component architecture as a way to implement this tailorability. The results derived from the treatment of these interrelated aspects constitute the core and value of this paper. [ABSTRACT FROM AUTHOR]\${\textbackslash}textbackslashbackslash\$nCopyright of Behaviour & Information Technology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder’s express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

  @article{wulf_tailoring_2005,
  title = {Tailoring by integration of domain-specific components: the case of a document search tool.},
  volume = {24},
  issn = {0144929X},
  url = {http://search.ebscohost.com/login.aspx?direct=true&db=lih&AN=17628520&site=ehost-live 10.1080/01449290512331321875},
  doi = {10.1080/01449290512331321875},
  abstract = {In this paper we describe the evolutionary design and implementation of a search tool for files in shared workspaces used within an off-the-shelf groupware product. The design is based on the assumption that a useful generic search tool must be highly tailorable, which is achieved by applying an innovative software architecture allowing the assembly of components during runtime. In order to understand people's searching methods in shared workspaces and to support the design, we employed interviews and workshops with users as well as a field test to understand the users' needs. During the design process we developed a series of prototypes that were then evaluated by office workers. Consequently, the process described and the lessons learned extend from searching in files as a case via tailorability of software as an answer to the resulting requirements to component architecture as a way to implement this tailorability. The results derived from the treatment of these interrelated aspects constitute the core and value of this paper. [ABSTRACT FROM AUTHOR]\${\textbackslash}textbackslashbackslash\$nCopyright of Behaviour \& Information Technology is the property of Taylor \& Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)},
  number = {4},
  journal = {Behaviour \& Information Technology},
  author = {Wulf, Volker and Kahler, Helge and Stiemerling, Oliver and Won, Markus},
  year = {2005},
  keywords = {COMPUTER software, ELECTRONIC, INTERNET searching},
  pages = {317--333},
  }

• ---

  Huysman, M. & Wulf, V. (2005)The Role of Information Technology in Building and Sustaining the Relational Base of Communities

  IN The Information Society, Vol. 21, Pages: 81–89 doi:10.1080/01972240590925285
  [BibTeX]

  @article{huysman_role_2005,
  title = {The {Role} of {Information} {Technology} in {Building} and {Sustaining} the {Relational} {Base} of {Communities}},
  volume = {21},
  issn = {0197-2243},
  doi = {10.1080/01972240590925285},
  number = {2},
  journal = {The Information Society},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2005},
  pmid = {16606905},
  pages = {81--89},
  }

• ---

  Reichling, T., Schubert, K. & Wulf, V. (2005)Matching Human Actors based on their Texts: Design and Evaluation of an Instance of the ExpertFinding Framework

  IN Proceedings of GROUP 2005 New York
  [BibTeX]

  @incollection{reichling_matching_2005,
  address = {New York},
  title = {Matching {Human} {Actors} based on their {Texts}: {Design} and {Evaluation} of an {Instance} of the {ExpertFinding} {Framework}},
  booktitle = {Proceedings of {GROUP} 2005},
  publisher = {ACM-Press},
  author = {Reichling, Tim and Schubert, Kai and Wulf, Volker},
  year = {2005},
  }

• ---

  Stevens, G., Veith, M. & Wulf, V. (2005)Bridging among ethnic communities by cross-cultural communities of practice

  IN Proceedings of the 2nd Communities and Technologies Conference, C and T 2005, Pages: 377–396 doi:10.1007/1-4020-3591-8-20
  [BibTeX] [Abstract]

  The integration of immigrants is a big challenge for western societies. In this paper we describe how to bridge between ethnically defined communities by means of computer-supported project work. Our approach is grounded in socio-cultural theories of learning, especially Community of Practice (CoP). To evaluate our approach, we have built up a computer club in a multi cultural neighbourhood of the city of Bonn. Parents and children of mainly German and Turkish origin work jointly to create multimedia artefacts. These artefacts represent aspects of the neighbourhood’s recent history. The paper describes the project and its theoretical background. We also provide empirical findings to evaluate our approach.

  @article{stevens_bridging_2005,
  title = {Bridging among ethnic communities by cross-cultural communities of practice},
  doi = {10.1007/1-4020-3591-8-20},
  abstract = {The integration of immigrants is a big challenge for western societies. In this paper we describe how to bridge between ethnically defined communities by means of computer-supported project work. Our approach is grounded in socio-cultural theories of learning, especially Community of Practice (CoP). To evaluate our approach, we have built up a computer club in a multi cultural neighbourhood of the city of Bonn. Parents and children of mainly German and Turkish origin work jointly to create multimedia artefacts. These artefacts represent aspects of the neighbourhood's recent history. The paper describes the project and its theoretical background. We also provide empirical findings to evaluate our approach.},
  number = {June},
  journal = {Proceedings of the 2nd Communities and Technologies Conference, C and T 2005},
  author = {Stevens, Gunnar and Veith, Michael and Wulf, Volker},
  year = {2005},
  keywords = {Come\_In},
  pages = {377--396},
  }

• ---

  Klann, M., Humberg, D. & Wulf, V. (2005)iManual – Mobile Endgeräte als kontextsensitive integrierte Bedien- und Hilfesysteme

  IN Wirtschaftsinformatik, Vol. 47, Pages: 36–44
  [BibTeX]

  @article{klann_imanual_2005,
  title = {{iManual} – {Mobile} {Endgeräte} als kontextsensitive integrierte {Bedien}- und {Hilfesysteme}},
  volume = {47},
  number = {1},
  journal = {Wirtschaftsinformatik},
  author = {Klann, Markus and Humberg, Daniel and Wulf, Volker},
  year = {2005},
  keywords = {A-Paper},
  pages = {36--44},
  }

• ---

  Huysman, M. & Wulf, V. (2005)Communities and Information Technology

  IN Special Issue of The Information Society (TIS), Vol. 21
  [BibTeX]

  @article{huysman_communities_2005,
  title = {Communities and {Information} {Technology}},
  volume = {21},
  number = {2},
  journal = {Special Issue of The Information Society (TIS)},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2005},
  }

• ---

  Stevens, G., Wulf, V., Rohde, M. & Zimmermann, A. (2005)Ubiquitous Fitness Support Starts in the Everyday’s Context

  UbiComp 05, Seventh International Conference on Ubiquitous Computing. Tokyo, Japan
  [BibTeX]

  @inproceedings{stevens_ubiquitous_2005,
  address = {Tokyo, Japan},
  title = {Ubiquitous {Fitness} {Support} {Starts} in the {Everyday}'s {Context}},
  booktitle = {{UbiComp} 05, {Seventh} {International} {Conference} on {Ubiquitous} {Computing}},
  author = {Stevens, Gunnar and Wulf, Volker and Rohde, Markus and Zimmermann, Andreas},
  year = {2005},
  }

• ---

  Durissini, M., Nett, B. & Wulf, V. (2005)Kompetenzentwicklung in kleinen Unternehmen der Softwarebranche. Zur Praxisorientierung im Software-Engineering

  IN Proceedings der Tagung Mensch & Computer 2005: Kunst und Wissenschaft – Grenzüberschreitungen der interaktiven ART München
  [BibTeX]

  @incollection{durissini_kompetenzentwicklung_2005,
  address = {München},
  title = {Kompetenzentwicklung in kleinen {Unternehmen} der {Softwarebranche}. {Zur} {Praxisorientierung} im {Software}-{Engineering}},
  booktitle = {Proceedings der {Tagung} {Mensch} \& {Computer} 2005: {Kunst} und {Wissenschaft} – {Grenzüberschreitungen} der interaktiven {ART}},
  publisher = {Oldenbourg},
  author = {Durissini, Marco and Nett, Bernhard and Wulf, Volker},
  year = {2005},
  }

2004

• ---

  Huysman, M. & Wulf, V. (2004)Social Capital and IT – Current Debates and Research

  IN Social Capital and Information Technology, MIT-Press, Cambridge, Pages: 1–16
  [BibTeX] [Abstract]

  The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.

  @article{huysman_social_2004,
  title = {Social {Capital} and {IT} - {Current} {Debates} and {Research}},
  abstract = {The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.},
  journal = {Social Capital and Information Technology, MIT-Press, Cambridge},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2004},
  keywords = {information networks–social aspects–congresses, information technology–social aspects–congresses, knowledge management–congresses, organizational learning–congresses, social capital (sociology)–congresses},
  pages = {1--16},
  }

• ---

  Jarke, M. & Wulf, V. (2004)The Economics of End User Development

  IN Communications of the ACM, Vol. 47, Pages: 41–42
  [BibTeX]

  @article{jarke_economics_2004,
  title = {The {Economics} of {End} {User} {Development}},
  volume = {47},
  number = {9},
  journal = {Communications of the ACM},
  author = {Jarke, Matthias and Wulf, Volker},
  year = {2004},
  pages = {41--42},
  }

• ---

  Wulf, V., Moritz, E. F., Henneke, C., Al-Zubaidi, K. & Stevens, G. (2004)Computer Supported Collaborative Sports: Creating Social Spaces Filled with Sports Activities

  doi:10.1007/978-3-540-28643-1_11
  [BibTeX] [Download PDF]

  @incollection{wulf_computer_2004,
  title = {Computer {Supported} {Collaborative} {Sports}: {Creating} {Social} {Spaces} {Filled} with {Sports} {Activities}},
  url = {http://link.springer.com/10.1007/978-3-540-28643-1_11},
  author = {Wulf, Volker and Moritz, Eckehard F. and Henneke, Christian and Al-Zubaidi, Kanan and Stevens, Gunnar},
  year = {2004},
  doi = {10.1007/978-3-540-28643-1_11},
  pages = {80--89},
  }

• ---

  Becks, A., Reichling, T. & Wulf, V. (2004)Expertise finding: Approaches to Foster Social Capital

  IN Social Captial and Information Technology, Pages: 333–354
  [BibTeX] [Abstract] [Download PDF]

  The application of information technology can have positive and negative impacts on social capital. In this paper we discuss technologies which have the potential to foster social capital by matching human actors. The matching algorithms are based on the personal data describing the actors’ behavior, background, qualification, or interests. Consequently, actors who are little known or even unknown towards each other get aware of each other. We show how these concepts are applied to supplement a learning platform with an expertise matching functionality. Design principles for matching algorithms, a general architecture for an expertise matching algorithm, and an implementation of these functionalities are presented. Future challenges in the field of expertise matching are discussed.

  @article{becks_expertise_2004,
  title = {Expertise finding: {Approaches} to {Foster} {Social} {Capital}},
  url = {http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.90.1737&rep=rep1&type=pdf},
  abstract = {The application of information technology can have positive and negative impacts on social capital. In this paper we discuss technologies which have the potential to foster social capital by matching human actors. The matching algorithms are based on the personal data describing the actors' behavior, background, qualification, or interests. Consequently, actors who are little known or even unknown towards each other get aware of each other. We show how these concepts are applied to supplement a learning platform with an expertise matching functionality. Design principles for matching algorithms, a general architecture for an expertise matching algorithm, and an implementation of these functionalities are presented. Future challenges in the field of expertise matching are discussed.},
  number = {1958},
  journal = {Social Captial and Information Technology},
  author = {Becks, Andreas and Reichling, Tim and Wulf, Volker},
  year = {2004},
  pages = {333--354},
  }

• ---

  Stevens, G., Won, M., Klann, M., Dittrich, Y. & Wulf, V. (2004)Component-Based Technologies for End-User Development

  IN Communications of the ACM, Vol. 47, Pages: 59–62
  [BibTeX]

  @article{stevens_component-based_2004,
  title = {Component-{Based} {Technologies} for {End}-{User} {Development}},
  volume = {47},
  number = {9},
  journal = {Communications of the ACM},
  author = {Stevens, Gunnar and Won, Markus and Klann, Markus and Dittrich, Yvonne and Wulf, Volker},
  year = {2004},
  pages = {59--62},
  }

• ---

  Krcmar, H. & Wulf, V. (2004)Communities in E-Business

  Multikonferenz Wirtschaftsinformatik (MKWI). Essen, Pages: VII–VIII
  [BibTeX]

  @inproceedings{krcmar_communities_2004,
  address = {Essen},
  title = {Communities in {E}-{Business}},
  booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
  author = {Krcmar, Helmut and Wulf, Volker},
  year = {2004},
  pages = {VII--VIII},
  }

• ---

  Wulf, V., Moritz, E. F., Henneke, C., Al-Zubaidi, K. & Stevens, G. (2004)Computer Supported Collaborative Sports: An Emerging Paradigm

  IN Digital Sports for Performance Enhancement and Competitive Evolution doi:10.1007/978-3-540-28643-1_11
  [BibTeX] [Download PDF]

  @incollection{wulf_computer_2004-1,
  title = {Computer {Supported} {Collaborative} {Sports}: {An} {Emerging} {Paradigm}},
  url = {http://link.springer.com/10.1007/978-3-540-28643-1_11},
  booktitle = {Digital {Sports} for {Performance} {Enhancement} and {Competitive} {Evolution}},
  publisher = {Springer Berlin Heidelberg},
  author = {Wulf, Volker and Moritz, Eckehard F. and Henneke, Christian and Al-Zubaidi, Kanan and Stevens, Gunnar},
  year = {2004},
  doi = {10.1007/978-3-540-28643-1_11},
  pages = {80--89},
  }

• ---

  Klamma, R., Rohde, M. & Wulf, V. (2004)Making sense of Communities of Practice at the University Level : Connecting Academia and Industries Making sense of Communities of Practice at the University Level : Connecting Academia and Industries

  Multikonferenz Wirtschaftsinformatik (MKWI). Essen, Pages: 324–335
  [BibTeX]

  @inproceedings{klamma_making_2004,
  address = {Essen},
  title = {Making sense of {Communities} of {Practice} at the {University} {Level} : {Connecting} {Academia} and {Industries} {Making} sense of {Communities} of {Practice} at the {University} {Level} : {Connecting} {Academia} and {Industries}},
  booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
  author = {Klamma, Ralf and Rohde, Markus and Wulf, Volker},
  year = {2004},
  pages = {324--335},
  }

• ---

  Reichling, T., Becks, A., Bresser, O. & Wulf, V. (2004)Koordinationswerkzeuge zur Bildung von Lerngruppen

  IN CSCL-Kompendium. Lehr- und Handbuch zum computerunterstützten kooperativen Lernen, Pages: 80–85
  [BibTeX] [Abstract]

  Die Autoren betonen den Mehrwert von sogenannten Communities of Practices für den Wissenserwerb und die Kokonstruktion von Wissen. Akzeptiert\${\textbackslash}textbackslashbackslash\$nman diesen Mehrwert, dann muss auch die Informatik ihrer Meinung\${\textbackslash}textbackslashbackslash\$nnach diese Perspektive bei der Gestaltung technischer Lösungen in\${\textbackslash}textbackslashbackslash\$nBetracht ziehen. Virtuelle Lernplattformen bieten bisher kaum Möglichkeiten\${\textbackslash}textbackslashbackslash\$nbieten, Lernende mit gleichen Interessen zusammenführen. Diese Lücke können Kooperationsunterstützende Werkzeuge schließen.. sie sollen\${\textbackslash}textbackslashbackslash\$ndazu dienen, Lernende mit ähnlichem oder sich ergänzenden Hintergrudn\${\textbackslash}textbackslashbackslash\$nzu Netzwerken zusammenzuführen. Damit dies gelingt, müssen Werkzeugen, die dafür relevanten personenbezogenen Daten erfassen, modellieren\${\textbackslash}textbackslashbackslash\$nund evaluieren. Es werden die Vor- und Nachteile verschiedener Koordinationswerkzeugen besprochen. Basis: CSCW und KI a. persönliche Profilsysteme – Nutzern geben Daten selber ein 2 Probleme: es muss bei den Nutzern ein gemeinsames Verständnis über die verschiedenen Attribute des Profils geben; Nutzer müssen motiviert sein, Profile einzugeben b. Recommender-Systemen (How knows von Streeter and Lochman) unterstützen Nurtzer beim auswählen eines Elements aus einer Menge ähnlicher Elemente Beispiel: ExpertFinder (Becks et al. 2003) wurde für die eQualification Plattform der Fraunhofergesellschaft entwickelt.. Nutzerprofile werden hier auf zwei Arten realisiert: Im Modul Benutzerbeschreibung werden Werden Benutzer aufgrund der von ihnen eingegebenen Daten verglichen. Im Modul Lerngeschichte werden aktuelle Benutzerinteressen dynamisch aus der Interaktionshistorie extrahiert und vergliechen. Derjenige, der einen Co-Lerner sucht, kann auswählen, welche Suchstrategie (Benutzerdate oder Interaktionshistorie) bei der Suche welche Bedeutung beimessen möchte. Die gefundenen Experten bzw. Co-Lerner können dann zu einem Chat order workspace eingeladen werden oder/und ihre Adressen in ein Adressbuch eingetragen werden

  @article{reichling_koordinationswerkzeuge_2004,
  title = {Koordinationswerkzeuge zur {Bildung} von {Lerngruppen}},
  abstract = {Die Autoren betonen den Mehrwert von sogenannten Communities of Practices für den Wissenserwerb und die Kokonstruktion von Wissen. Akzeptiert\${\textbackslash}textbackslashbackslash\$nman diesen Mehrwert, dann muss auch die Informatik ihrer Meinung\${\textbackslash}textbackslashbackslash\$nnach diese Perspektive bei der Gestaltung technischer Lösungen in\${\textbackslash}textbackslashbackslash\$nBetracht ziehen. Virtuelle Lernplattformen bieten bisher kaum Möglichkeiten\${\textbackslash}textbackslashbackslash\$nbieten, Lernende mit gleichen Interessen zusammenführen. Diese Lücke können Kooperationsunterstützende Werkzeuge schließen.. sie sollen\${\textbackslash}textbackslashbackslash\$ndazu dienen, Lernende mit ähnlichem oder sich ergänzenden Hintergrudn\${\textbackslash}textbackslashbackslash\$nzu Netzwerken zusammenzuführen. Damit dies gelingt, müssen Werkzeugen, die dafür relevanten personenbezogenen Daten erfassen, modellieren\${\textbackslash}textbackslashbackslash\$nund evaluieren. Es werden die Vor- und Nachteile verschiedener Koordinationswerkzeugen besprochen. Basis: CSCW und KI a. persönliche Profilsysteme - Nutzern geben Daten selber ein 2 Probleme: es muss bei den Nutzern ein gemeinsames Verständnis über die verschiedenen Attribute des Profils geben; Nutzer müssen motiviert sein, Profile einzugeben b. Recommender-Systemen (How knows von Streeter and Lochman) unterstützen Nurtzer beim auswählen eines Elements aus einer Menge ähnlicher Elemente Beispiel: ExpertFinder (Becks et al. 2003) wurde für die eQualification Plattform der Fraunhofergesellschaft entwickelt.. Nutzerprofile werden hier auf zwei Arten realisiert: Im Modul Benutzerbeschreibung werden Werden Benutzer aufgrund der von ihnen eingegebenen Daten verglichen. Im Modul Lerngeschichte werden aktuelle Benutzerinteressen dynamisch aus der Interaktionshistorie extrahiert und vergliechen. Derjenige, der einen Co-Lerner sucht, kann auswählen, welche Suchstrategie (Benutzerdate oder Interaktionshistorie) bei der Suche welche Bedeutung beimessen möchte. Die gefundenen Experten bzw. Co-Lerner können dann zu einem Chat order workspace eingeladen werden oder/und ihre Adressen in ein Adressbuch eingetragen werden},
  journal = {CSCL-Kompendium. Lehr- und Handbuch zum computerunterstützten kooperativen Lernen},
  author = {Reichling, Tim and Becks, Andreas and Bresser, Oliver and Wulf, Volker},
  year = {2004},
  keywords = {Kooperation, CSCL, Werkzeuge},
  pages = {80--85},
  }

• ---

  Wulf, V. (2004)Geistes- und sozialwissenschaftliche Theorien und Methoden im Gestaltungsprozess digitaler Medien

  IN Zeitschrift für Literaturwissenschaft und Linguistik, Vol. 34
  [BibTeX]

  @article{wulf_geistes-_2004,
  title = {Geistes- und sozialwissenschaftliche {Theorien} und {Methoden} im {Gestaltungsprozess} digitaler {Medien}},
  volume = {34},
  number = {133},
  journal = {Zeitschrift für Literaturwissenschaft und Linguistik},
  author = {Wulf, Volker},
  year = {2004},
  }

• ---

  Rohde, M., Jarke, M., Klamma, R. & Wulf, V. (2004)Praxisgemeinschaft als didaktische Konzeption: Neue Ansätze medienunterstützter Projektarbeit in der angewandten Informatik

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 3, Pages: 36–45
  [BibTeX] [Abstract]

  Im vorliegenden Beitrag werden die Erfahrungen mit einer\${\textbackslash}textbackslashbackslash\$npraxisorientierten Lehrveranstaltung im Informatikstudium\${\textbackslash}textbackslashbackslash\$nan der RWTH Aachen vorgestellt. Im Rahmen der\${\textbackslash}textbackslashbackslash\$nkombinierten Veranstaltung “Entrepreneurship and New\${\textbackslash}textbackslashbackslash\$nMedia” wurde neben einem Projektpraktikum eine\${\textbackslash}textbackslashbackslash\$nbegleitende Vorlesungsreihe mit externen Dozenten\${\textbackslash}textbackslashbackslash\$nangeboten. In Projektgruppen bearbeiteten die\${\textbackslash}textbackslashbackslash\$nStudierenden Praxisaufgaben, die von zwei Start-Up\${\textbackslash}textbackslashbackslash\$nUnternehmen gestellt und betreut wurden. Die Studierenden\${\textbackslash}textbackslashbackslash\$nwurden dabei miteinander und mit ihren verschiedenen\${\textbackslash}textbackslashbackslash\$nBetreuern durch ein Community-System vernetzt. Es werden\${\textbackslash}textbackslashbackslash\$ndie Konzeption und der lerntheoretische Hintergrund der\${\textbackslash}textbackslashbackslash\$nLehrveranstaltung dargestellt. Au�erdem werden die\${\textbackslash}textbackslashbackslash\$nErgebnisse einer Studie pr\{ä\}sentiert, die die\${\textbackslash}textbackslashbackslash\$ndidaktische Grundkonzeption und die Nutzung des\${\textbackslash}textbackslashbackslash\$nCommunity-Systems evaluierte. Abschlie\{ß\}end wird die\${\textbackslash}textbackslashbackslash\$nBedeutung von Praxisgemeinschaften f\{ü\}r die Lehre der\${\textbackslash}textbackslashbackslash\$nangewandten Informatik diskutiert.

  @article{rohde_praxisgemeinschaft_2004,
  title = {Praxisgemeinschaft als didaktische {Konzeption}: {Neue} {Ansätze} medienunterstützter {Projektarbeit} in der angewandten {Informatik}},
  volume = {3},
  abstract = {Im vorliegenden Beitrag werden die Erfahrungen mit einer\${\textbackslash}textbackslashbackslash\$npraxisorientierten Lehrveranstaltung im Informatikstudium\${\textbackslash}textbackslashbackslash\$nan der RWTH Aachen vorgestellt. Im Rahmen der\${\textbackslash}textbackslashbackslash\$nkombinierten Veranstaltung “Entrepreneurship and New\${\textbackslash}textbackslashbackslash\$nMedia” wurde neben einem Projektpraktikum eine\${\textbackslash}textbackslashbackslash\$nbegleitende Vorlesungsreihe mit externen Dozenten\${\textbackslash}textbackslashbackslash\$nangeboten. In Projektgruppen bearbeiteten die\${\textbackslash}textbackslashbackslash\$nStudierenden Praxisaufgaben, die von zwei Start-Up\${\textbackslash}textbackslashbackslash\$nUnternehmen gestellt und betreut wurden. Die Studierenden\${\textbackslash}textbackslashbackslash\$nwurden dabei miteinander und mit ihren verschiedenen\${\textbackslash}textbackslashbackslash\$nBetreuern durch ein Community-System vernetzt. Es werden\${\textbackslash}textbackslashbackslash\$ndie Konzeption und der lerntheoretische Hintergrund der\${\textbackslash}textbackslashbackslash\$nLehrveranstaltung dargestellt. Au�erdem werden die\${\textbackslash}textbackslashbackslash\$nErgebnisse einer Studie pr\{ä\}sentiert, die die\${\textbackslash}textbackslashbackslash\$ndidaktische Grundkonzeption und die Nutzung des\${\textbackslash}textbackslashbackslash\$nCommunity-Systems evaluierte. Abschlie\{ß\}end wird die\${\textbackslash}textbackslashbackslash\$nBedeutung von Praxisgemeinschaften f\{ü\}r die Lehre der\${\textbackslash}textbackslashbackslash\$nangewandten Informatik diskutiert.},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Rohde, Markus and Jarke, Matthias and Klamma, Ralf and Wulf, Volker},
  year = {2004},
  pages = {36--45},
  }

• ---

  Huysman, M. & Wulf, V. (2004)Social Capital and Information Technology

  , Cambridge, MA, Publisher: MIT-Press
  [BibTeX] [Download PDF]

  @book{huysman_social_2004-1,
  address = {Cambridge, MA},
  title = {Social {Capital} and {Information} {Technology}},
  url = {https://mitpress.mit.edu/},
  publisher = {MIT-Press},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2004},
  }

2003

• ---

  Kalmar, R. & Wulf, V. (2003)Anpassungsumgebung für komponentenbasierte Software: Kooperativ und lernförderlich

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 2, Pages: 28–34
  [BibTeX]

  @article{kalmar_anpassungsumgebung_2003,
  title = {Anpassungsumgebung für komponentenbasierte {Software}: {Kooperativ} und lernförderlich},
  volume = {2},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Kalmar, Ralf and Wulf, Volker},
  year = {2003},
  pages = {28--34},
  }

• ---

  Huysman, M., Wenger, E. & Wulf, V. (2003)Proceedings of the International Conference on Communities and Technologies (C&T 2003)

  , Dordrecht, Publisher: Kluwer Academic Publishers
  [BibTeX] [Download PDF]

  @book{huysman_proceedings_2003,
  address = {Dordrecht},
  title = {Proceedings of the {International} {Conference} on {Communities} and {Technologies} ({C}\&{T} 2003)},
  isbn = {978-94-017-0115-0},
  url = {http://www.springer.com/de/book/9781402016110},
  publisher = {Kluwer Academic Publishers},
  author = {Huysman, Marleen and Wenger, Etienne and Wulf, Volker},
  year = {2003},
  }

• ---

  Hinrichs, J., Friedrich, J. & Wulf, V. (2003)Zur Bedeutung des Nutzungskontextes im Dokumentenmanagement : Empirische Befunde und technische Lösungsansätze Einleitung State of the Art

  IN , Vol. 2003, Pages: 65–75
  [BibTeX]

  @article{hinrichs_zur_2003,
  title = {Zur {Bedeutung} des {Nutzungskontextes} im {Dokumentenmanagement} : {Empirische} {Befunde} und technische {Lösungsansätze} {Einleitung} {State} of the {Art}},
  volume = {2003},
  number = {Mc},
  author = {Hinrichs, Joachim and Friedrich, Jürgen and Wulf, Volker},
  year = {2003},
  pages = {65--75},
  }

• ---

  Stevens, G., Veith, M. & Wulf, V. (2003)Come_In: Using Computers to Foster the Integration of Migrant Communities

  IN ACM SIGGROUP Bulletin, Vol. 24, Pages: 66–72
  [BibTeX]

  @article{stevens_come_in_2003,
  title = {Come\_In: {Using} {Computers} to {Foster} the {Integration} of {Migrant} {Communities}},
  volume = {24},
  number = {3},
  journal = {ACM SIGGROUP Bulletin},
  author = {Stevens, Gunnar and Veith, Michael and Wulf, Volker},
  year = {2003},
  keywords = {Come\_In},
  pages = {66--72},
  }

• ---

  Klamma, R., Jarke, M., Rohde, M. & Wulf, V. (2003)New Approaches to Media-Supported Project Work at the University Level

  Proceedings of Third IEEE International Conferernce on Advanced Learning Technologies (ICALT 2003). Athen, Greece, Publisher: IEEE Learning Technology Task Force, Pages: 356–357
  [BibTeX]

  @inproceedings{klamma_new_2003,
  address = {Athen, Greece},
  title = {New {Approaches} to {Media}-{Supported} {Project} {Work} at the {University} {Level}},
  booktitle = {Proceedings of {Third} {IEEE} {International} {Conferernce} on {Advanced} {Learning} {Technologies} ({ICALT} 2003)},
  publisher = {IEEE Learning Technology Task Force},
  author = {Klamma, Ralf and Jarke, Matthias and Rohde, Markus and Wulf, Volker},
  year = {2003},
  pages = {356--357},
  }

• ---

  Pipek, V. & Wulf, V. (2003)Pruning the Answer Garden: Knowledge Sharing in Maintenance Engineering

  Proceedings of the Eighth European Conference on Computer Supported Cooperative Work, 14-18 September 2003, Helsinki, Finland., Publisher: Springer, Pages: 1–20
  [BibTeX] [Download PDF]

  @inproceedings{pipek_pruning_2003,
  title = {Pruning the {Answer} {Garden}: {Knowledge} {Sharing} in {Maintenance} {Engineering}},
  url = {http://www.ecscw.org/2003/001Pipek_ecscw03.pdf},
  booktitle = {Proceedings of the {Eighth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 14-18 {September} 2003, {Helsinki}, {Finland}},
  publisher = {Springer},
  author = {Pipek, Volkmar and Wulf, Volker},
  editor = {Kuutti, Kari and Karsten, Eija Helena and Fitzpatrick, Geraldine and Dourish, Paul and Schmidt, Kjeld},
  year = {2003},
  keywords = {CSCW, ProSEC},
  pages = {1--20},
  }

• ---

  Andriessen, E. J. H., Hettinga, M. & Wulf, V. (2003)Introduction to the Special Issue on Evolving Use of Groupware

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12, Pages: 367–380
  [BibTeX]

  @article{andriessen_introduction_2003,
  title = {Introduction to the {Special} {Issue} on {Evolving} {Use} of {Groupware}},
  volume = {12},
  number = {4},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Andriessen, J H Erik and Hettinga, Marika and Wulf, Volker},
  year = {2003},
  keywords = {A-Paper},
  pages = {367--380},
  }

• ---

  Becks, A., Reichling, T. & Wulf, V. (2003)Supporting collaborative learning by matching human actors

  IN 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the, Pages: 9 pp. doi:10.1109/HICSS.2003.1173695
  [BibTeX] [Abstract] [Download PDF]

  Learning platforms focus often on content presentation. Collaborative aspects are mostly dealt with by providing functionality to annotate parts of the content or discuss with other learners about the content. Nowadays learning platforms do not support systematically match making processes among those actors who are able to support their individual learning process mutually. We assume that next generation learning platforms will include functionality to make colearners aware of each other, match learners with complementary competencies, and allow for the generation of expertise maps. Design principles, a general architecture, and a system providing these functionalities are presented. Future challenges in the field of expertise matching are discussed.

  @article{becks_supporting_2003,
  title = {Supporting collaborative learning by matching human actors},
  url = {http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=1173695},
  doi = {10.1109/HICSS.2003.1173695},
  abstract = {Learning platforms focus often on content presentation. Collaborative aspects are mostly dealt with by providing functionality to annotate parts of the content or discuss with other learners about the content. Nowadays learning platforms do not support systematically match making processes among those actors who are able to support their individual learning process mutually. We assume that next generation learning platforms will include functionality to make colearners aware of each other, match learners with complementary competencies, and allow for the generation of expertise maps. Design principles, a general architecture, and a system providing these functionalities are presented. Future challenges in the field of expertise matching are discussed.},
  journal = {36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the},
  author = {Becks, Andreas and Reichling, Tim and Wulf, Volker},
  year = {2003},
  keywords = {groupware, Collaboration, Collaborative work, Knowledge management, Application software, Artificial intelligence, colearner awareness, collaborative learning support, computer aided instruction, content presentation, Educational institutions, Electronic learning, expertise map generation, expertise matching, human actors, Humans, Information technology, learning platforms, learning process, Problem-solving, systematic match making, user modelling},
  pages = {9 pp.},
  }

• ---

  Klamma, R., Rohde, M. & Wulf, V. (2003)Supporting Communities of Practise in Applied Computer Science

  IN ACM SIGGROUP Bulletin, Vol. 24, Pages: 60–65
  [BibTeX]

  @article{klamma_supporting_2003,
  title = {Supporting {Communities} of {Practise} in {Applied} {Computer} {Science}},
  volume = {24},
  number = {3},
  journal = {ACM SIGGROUP Bulletin},
  author = {Klamma, Ralf and Rohde, Markus and Wulf, Volker},
  year = {2003},
  pages = {60--65},
  }

• ---

  Andriessen, E. J. H., Hettinga, M. & Wulf, V. (2003)Evolving Use of Groupware

  IN Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12
  [BibTeX]

  @article{andriessen_evolving_2003,
  title = {Evolving {Use} of {Groupware}},
  volume = {12},
  number = {4},
  journal = {Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Andriessen, J H Erik and Hettinga, Marika and Wulf, Volker},
  year = {2003},
  keywords = {A-Paper},
  }

• ---

  Dittrich, Y., Mørch, A. & Wulf, V. (2003)Proceedings des Workshops „Tailoring Cooperation“ auf der ECSCW 2003

  , Helsinki (Finnland), Publisher: Bleking Institute of Technology, Research Report 2003:04
  [BibTeX]

  @book{dittrich_proceedings_2003,
  address = {Helsinki (Finnland)},
  title = {Proceedings des {Workshops} „{Tailoring} {Cooperation}“ auf der {ECSCW} 2003},
  publisher = {Bleking Institute of Technology, Research Report 2003:04},
  author = {Dittrich, Yvonne and Mørch, Anders and Wulf, Volker},
  year = {2003},
  }

• ---

  Klann, M., Eisenhauer, M., Oppermann, R. & Wulf, V. (2003)Shared initiative: cross-fertilisation between situation aware and tailorable systems

  IN Stephanis, C. (Ed.), Universal Access in HCI
  [BibTeX]

  @incollection{klann_shared_2003,
  title = {Shared initiative: cross-fertilisation between situation aware and tailorable systems},
  volume = {4},
  booktitle = {Universal {Access} in {HCI}},
  publisher = {Lawrence Erlbaum Associates Mahwah},
  author = {Klann, Markus and Eisenhauer, Markus and Oppermann, Reinhard and Wulf, Volker},
  editor = {Stephanis, C.},
  year = {2003},
  pages = {562--566},
  }

• ---

  Pipek, V., Hinrichs, J. & Wulf, V. (2003)Sharing Expertise: Challenges for Technical Support

  IN Ackerman, M., Pipek, V. & Wulf, V. (Eds.), Sharing Expertise: Beyond Knowledge Management Cambridge, MA, USA
  [BibTeX]

  @incollection{pipek_sharing_2003,
  address = {Cambridge, MA, USA},
  title = {Sharing {Expertise}: {Challenges} for {Technical} {Support}},
  booktitle = {Sharing {Expertise}: {Beyond} {Knowledge} {Management}},
  publisher = {MIT Press},
  author = {Pipek, Volkmar and Hinrichs, Joachim and Wulf, Volker},
  editor = {Ackerman, Mark and Pipek, Volkmar and Wulf, Volker},
  year = {2003},
  keywords = {CSCW, ProSEC},
  pages = {111--136},
  }

2002

• ---

  Klamma, R., Pipek, V. & Wulf, V. (2002)Vergleichende Buchbesprechung: Gemeinschaften und ihre technische Unterstützung

  IN Wirtschaftsinformatik, Vol. 44, Pages: 484–491
  [BibTeX]

  @article{klamma_vergleichende_2002,
  title = {Vergleichende {Buchbesprechung}: {Gemeinschaften} und ihre technische {Unterstützung}},
  volume = {44},
  number = {5},
  journal = {Wirtschaftsinformatik},
  author = {Klamma, Ralf and Pipek, Volkmar and Wulf, Volker},
  year = {2002},
  keywords = {CSCW, A-Paper, ProSEC},
  pages = {484--491},
  }

• ---

  Törpel, B., Wulf, V. & Kahler, H. (2002)Participatory organizational and technological innovation in fragmented work environments

  IN Social thinking Cambridge, MA, USA
  [BibTeX]

  @incollection{torpel_participatory_2002,
  address = {Cambridge, MA, USA},
  title = {Participatory organizational and technological innovation in fragmented work environments},
  booktitle = {Social thinking},
  publisher = {MIT Press},
  author = {Törpel, Bettina and Wulf, Volker and Kahler, Helge},
  year = {2002},
  pages = {331--356},
  }

• ---

  Engelskirchen, T., Pipek, V. & Wulf, V. (2002)Lebenszyklus einer Groupware (Teil 3)

  IN Verwaltung & Management, Vol. 8, Pages: 239–244
  [BibTeX]

  @article{engelskirchen_lebenszyklus_2002,
  title = {Lebenszyklus einer {Groupware} ({Teil} 3)},
  volume = {8},
  number = {3},
  journal = {Verwaltung \& Management},
  author = {Engelskirchen, Torsten and Pipek, Volkmar and Wulf, Volker},
  year = {2002},
  keywords = {CSCW, ProSEC},
  pages = {239--244},
  }

• ---

  Ackerman, M., Wulf, V. & Pipek, V. (2002)Sharing Expertise: Beyond Knowledge Management

  , Cambridge, MA, USA, Publisher: MIT Press
  [BibTeX]

  @book{ackerman_sharing_2002,
  address = {Cambridge, MA, USA},
  title = {Sharing {Expertise}: {Beyond} {Knowledge} {Management}},
  isbn = {0-262-01195-6},
  publisher = {MIT Press},
  author = {Ackerman, Mark and Wulf, Volker and Pipek, Volkmar},
  year = {2002},
  keywords = {CSCW, ProSEC},
  }

• ---

  Klamma, R., Hollender, E., Jarke, M., Moog, P. & Wulf, V. (2002)Vigils in a Wilderness of Knowledge: Metadata in Learning Environments

  IN Proceedings of IEEE International Conference on Advanced Learning Technologies (ICALT 2002), Kazan, Russia, September 9-12, 2002, Pages: 519–524
  [BibTeX] [Abstract] [Download PDF]

  The paper presents two computer-supported learning\${\textbackslash}textbackslashbackslash\$nenvironments which are built on top metadata defined in\${\textbackslash}textbackslashbackslash\$nXML; a comprehensive study environment for a Talmudic\${\textbackslash}textbackslashbackslash\$ntractate and a video based learning environment called\${\textbackslash}textbackslashbackslash\$nVirtual Entrepreneurship lab used in entrepreneurship\${\textbackslash}textbackslashbackslash\$neducation. While expressive metadata standards like\${\textbackslash}textbackslashbackslash\$nMPEG-7 help us technically to implement multimedia\${\textbackslash}textbackslashbackslash\$nlearning environments by offering comprehensive coverage\${\textbackslash}textbackslashbackslash\$nof all needed aspects, the century spanning editing\${\textbackslash}textbackslashbackslash\$nprocess of knowledge encyclopaedias like the Babylonian\${\textbackslash}textbackslashbackslash\$nTalmud offers useful hints what kind of metadata are\${\textbackslash}textbackslashbackslash\$nnecessary to disclose the knowledge structures in\${\textbackslash}textbackslashbackslash\$nnon-linear material.

  @article{klamma_vigils_2002,
  title = {Vigils in a {Wilderness} of {Knowledge}: {Metadata} in {Learning} {Environments}},
  url = {http://www-i5.informatik.rwth-aachen.de/lehrstuhl/staff/klamma/download/icalt117.pdf},
  abstract = {The paper presents two computer-supported learning\${\textbackslash}textbackslashbackslash\$nenvironments which are built on top metadata defined in\${\textbackslash}textbackslashbackslash\$nXML; a comprehensive study environment for a Talmudic\${\textbackslash}textbackslashbackslash\$ntractate and a video based learning environment called\${\textbackslash}textbackslashbackslash\$nVirtual Entrepreneurship lab used in entrepreneurship\${\textbackslash}textbackslashbackslash\$neducation. While expressive metadata standards like\${\textbackslash}textbackslashbackslash\$nMPEG-7 help us technically to implement multimedia\${\textbackslash}textbackslashbackslash\$nlearning environments by offering comprehensive coverage\${\textbackslash}textbackslashbackslash\$nof all needed aspects, the century spanning editing\${\textbackslash}textbackslashbackslash\$nprocess of knowledge encyclopaedias like the Babylonian\${\textbackslash}textbackslashbackslash\$nTalmud offers useful hints what kind of metadata are\${\textbackslash}textbackslashbackslash\$nnecessary to disclose the knowledge structures in\${\textbackslash}textbackslashbackslash\$nnon-linear material.},
  number = {Icalt},
  journal = {Proceedings of IEEE International Conference on Advanced Learning Technologies (ICALT 2002), Kazan, Russia, September 9-12, 2002},
  author = {Klamma, Ralf and Hollender, Elisabeth and Jarke, Matthias and Moog, Petra and Wulf, Volker},
  year = {2002},
  pages = {519--524},
  }

• ---

  Stevens, G. & Wulf, V. (2002)A New Dimension in Access Control: Studying Maintenance Engineering across Organizational Boundaries

  Proceedings of ACM Conference on Computer Supported Cooperative Work (CSCW 2002). New York, Publisher: ACM-Press, Pages: 196–205
  [BibTeX]

  @inproceedings{stevens_new_2002,
  address = {New York},
  title = {A {New} {Dimension} in {Access} {Control}: {Studying} {Maintenance} {Engineering} across {Organizational} {Boundaries}},
  booktitle = {Proceedings of {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW} 2002)},
  publisher = {ACM-Press},
  author = {Stevens, Gunnar and Wulf, Volker},
  year = {2002},
  pages = {196--205},
  }

• ---

  Hofmann, B. & Wulf, V. (2002)Building communities among software engineers: The ViSEK approach to intra- and inter-organizational learning

  IN Advances in Learning Software Organizations, Vol. 2640, Pages: 25–33 doi:10.1007/b94220
  [BibTeX] [Abstract] [Download PDF]

  The paper presents the concepts of the Distributed Center of Competency in Software-Engineering (ViSEK): a German national initiative to encourage intra- and inter-organizational learning in the software industry. Taking a socio-cultural stance, learning is understood as enculturation in a community of practice. So community building becomes an important objective when fostering intra- and inter-organizational learning. The ViSEK-project encourages community building among software-engineers at three different levels: between leading research groups, between research groups and practitioners, and among practitioners from different small and medium size enterprises (SMEs). We describe two approaches for community building more in detail: (a) an internet portal which presents software engineering knowledge and offers functionality for community support, (b) a regional network of SMEs which stimulates learning among its members in the field of usability engineering.

  @article{hofmann_building_2002,
  title = {Building communities among software engineers: {The} {ViSEK} approach to intra- and inter-organizational learning},
  volume = {2640},
  issn = {03029743},
  url = {http://www.springerlink.com/content/ety4mhvg9rnc8gbp%5Cn%3CGo to ISI%3E://WOS:000189475500004},
  doi = {10.1007/b94220},
  abstract = {The paper presents the concepts of the Distributed Center of Competency in Software-Engineering (ViSEK): a German national initiative to encourage intra- and inter-organizational learning in the software industry. Taking a socio-cultural stance, learning is understood as enculturation in a community of practice. So community building becomes an important objective when fostering intra- and inter-organizational learning. The ViSEK-project encourages community building among software-engineers at three different levels: between leading research groups, between research groups and practitioners, and among practitioners from different small and medium size enterprises (SMEs). We describe two approaches for community building more in detail: (a) an internet portal which presents software engineering knowledge and offers functionality for community support, (b) a regional network of SMEs which stimulates learning among its members in the field of usability engineering.},
  number = {Lso 2002},
  journal = {Advances in Learning Software Organizations},
  author = {Hofmann, Britta and Wulf, Volker},
  year = {2002},
  pages = {25--33},
  }

• ---

  Stevens, G. & Wulf, V. (2002)Elektronische Archive in virtuellen Organisationen: Flexibilisierte Zugriffskontrolle auf Basis von Komponententechnologie

  IN Informatik-Spektrum, Vol. 25, Pages: 12–21
  [BibTeX]

  @article{stevens_elektronische_2002,
  title = {Elektronische {Archive} in virtuellen {Organisationen}: {Flexibilisierte} {Zugriffskontrolle} auf {Basis} von {Komponententechnologie}},
  volume = {25},
  number = {1},
  journal = {Informatik-Spektrum},
  author = {Stevens, Gunnar and Wulf, Volker},
  year = {2002},
  pages = {12--21},
  }

• ---

  Klamma, R., Jarke, M. & Wulf, V. (2002)Das Virtual Entrepeneurship Lab (VEL): Eine MPEG-7 basierte E-Learning Plattform für potentielle Gründer

  Informatik 2002 – 32. Jahrestagung der Gesellschaft für Informatik. Bonn, Germany, Pages: 359–363
  [BibTeX]

  @inproceedings{klamma_virtual_2002,
  address = {Bonn, Germany},
  title = {Das {Virtual} {Entrepeneurship} {Lab} ({VEL}): {Eine} {MPEG}-7 basierte {E}-{Learning} {Plattform} für potentielle {Gründer}},
  volume = {44},
  booktitle = {Informatik 2002 - 32. {Jahrestagung} der {Gesellschaft} für {Informatik}},
  author = {Klamma, Ralf and Jarke, Matthias and Wulf, Volker},
  year = {2002},
  pages = {359--363},
  }

2001

• ---

  Wulf, V. & Golombek, B. (2001)Direct Activation: A concept to encourage tailoring activities

  IN Behaviour & Information Technology, Vol. 20, Pages: 249–263 doi:10.1080/01449290110048016
  [BibTeX] [Abstract]

  The design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.\${\textbackslash}textbackslashbackslash\$nThe design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.

  @article{wulf_direct_2001,
  title = {Direct {Activation}: {A} concept to encourage tailoring activities},
  volume = {20},
  issn = {0144-929X},
  doi = {10.1080/01449290110048016},
  abstract = {The design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.\${\textbackslash}textbackslashbackslash\$nThe design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.},
  number = {4},
  journal = {Behaviour \& Information Technology},
  author = {Wulf, Volker and Golombek, Björn},
  year = {2001},
  keywords = {field study, direct manipulation, empirical evaluation, tailorability, user interface},
  pages = {249--263},
  }

• ---

  Prinz, W., Jarke, M., Rogers, Y., Schmidt, K. & Wulf, V. (2001)Proceedings of the Seventh European Conference on Computer Supported Cooperative Work (ECSCW ’01)

  , Dordrecht, Publisher: Kluwer Academic Publishers
  [BibTeX]

  @book{prinz_proceedings_2001,
  address = {Dordrecht},
  title = {Proceedings of the {Seventh} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({ECSCW} '01)},
  publisher = {Kluwer Academic Publishers},
  author = {Prinz, Wolfgang and Jarke, Matthias and Rogers, Yvonne and Schmidt, Kjeld and Wulf, Volker},
  year = {2001},
  }

• ---

  Rohde, M., Rittenbruch, M. & Wulf, V. (2001)Auf dem Weg zur virtuellen Organisation: Fallstudien, Problembeschreibungen, Lösungsansätze

  , Heidelberg, Publisher: Physica
  [BibTeX]

  @book{rohde_auf_2001,
  address = {Heidelberg},
  title = {Auf dem {Weg} zur virtuellen {Organisation}: {Fallstudien}, {Problembeschreibungen}, {Lösungsansätze}},
  publisher = {Physica},
  author = {Rohde, Markus and Rittenbruch, Markus and Wulf, Volker},
  year = {2001},
  }

• ---

  Teege, G., Stiemerling, O. & Wulf, V. (2001)Anpassbarkeit

  IN CSCW-Kompendium, Lehr- und Handbuch zum computerunterstützten kooperativen Arbeiten Berlin
  [BibTeX]

  @incollection{teege_anpassbarkeit_2001,
  address = {Berlin},
  title = {Anpassbarkeit},
  booktitle = {{CSCW}-{Kompendium}, {Lehr}- und {Handbuch} zum computerunterstützten kooperativen {Arbeiten}},
  publisher = {Springer},
  author = {Teege, Gunnar and Stiemerling, Oliver and Wulf, Volker},
  year = {2001},
  keywords = {book\_section},
  pages = {321--334},
  }

• ---

  Nett, B., Fuchs-Frohnhofen, P. & Wulf, V. (2001)Einführung von Telekooperationstech­nologien: Implementierungsstrategien als zwischenbetrieblicher kontinuierlicher Ver­besserungsprozess

  IN Auf dem Weg zur virtuellen Organisation: Fallstudien, Problembeschreibungen, Lösungsansätze Heidelberg
  [BibTeX]

  @incollection{nett_einfuhrung_2001,
  address = {Heidelberg},
  title = {Einführung von {Telekooperationstech}­nologien: {Implementierungsstrategien} als zwischenbetrieblicher kontinuierlicher {Ver}­besserungsprozess},
  booktitle = {Auf dem {Weg} zur virtuellen {Organisation}: {Fallstudien}, {Problembeschreibungen}, {Lösungsansätze}},
  publisher = {Physica},
  author = {Nett, Bernhard and Fuchs-Frohnhofen, Paul and Wulf, Volker},
  year = {2001},
  pages = {107--117},
  }

• ---

  Fuchs-Fronhofen, P., Nett, B. & Wulf, V. (2001)Integrated Organizational and Technological Development (OTD): The OrgTech Project

  Proc. 7th International Symposium Automated Systems Based on Human Skill, International Federation of Automatic Control (IFAC). London, Publisher: Pergamon Press, Pages: 229–232
  [BibTeX]

  @inproceedings{fuchs-fronhofen_integrated_2001,
  address = {London},
  title = {Integrated {Organizational} and {Technological} {Development} ({OTD}): {The} {OrgTech} {Project}},
  booktitle = {Proc. 7th {International} {Symposium} {Automated} {Systems} {Based} on {Human} {Skill}, {International} {Federation} of {Automatic} {Control} ({IFAC})},
  publisher = {Pergamon Press},
  author = {Fuchs-Fronhofen, Paul and Nett, Bernhard and Wulf, Volker},
  year = {2001},
  pages = {229--232},
  }

• ---

  Adelsberger, H. H., Eicker, S., Krcmar, H., Pawlowski, J. M., Pohl, K., Rombach, D. & Wulf, V. (2001)Proceedings der Multikonferenz Wirtschaftsinformatik (MKWI 2004)

  , Berlin
  [BibTeX] [Download PDF]

  @book{adelsberger_proceedings_2001,
  address = {Berlin},
  title = {Proceedings der {Multikonferenz} {Wirtschaftsinformatik} ({MKWI} 2004)},
  url = {http://www.aka-verlag.com/index.php?lang=de},
  author = {Adelsberger, Heimo H. and Eicker, Stefan and Krcmar, Helmut and Pawlowski, Jan M. and Pohl, Klaus and Rombach, Dieter and Wulf, Volker},
  year = {2001},
  }

• ---

  Pankoke-Babatz, U., Prinz, W., Wulf, V. & Rohde, M. (2001)Spezifika des CSCW-Designs

  IN CSCW-Kompendium Berlin, Heidelberg doi:10.1007/978-3-642-56848-0_36
  [BibTeX] [Download PDF]

  @incollection{pankoke-babatz_spezifika_2001,
  address = {Berlin, Heidelberg},
  title = {Spezifika des {CSCW}-{Designs}},
  url = {http://link.springer.com/10.1007/978-3-642-56848-0_36},
  booktitle = {{CSCW}-{Kompendium}},
  publisher = {Springer Berlin Heidelberg},
  author = {Pankoke-Babatz, Uta and Prinz, Wolfgang and Wulf, Volker and Rohde, Markus},
  year = {2001},
  doi = {10.1007/978-3-642-56848-0_36},
  pages = {373--393},
  }

• ---

  Fuchs-Frohnhofen, P., Nett, B. & Wulf, V. (2001)Einführung von Telekooperations-Technologie als zwischenbetrieblicher Kontinuierlicher Verbesserungsprozess Datenmanagementprobleme als Hemmnis zwischenbetrieblicher Telekooperation

  Proc. 7th International Symposium Automated Systems Based on Human Skill, International Federation of Automatic Control (IFAC). London, Publisher: Pergamon Press, Pages: 229–232
  [BibTeX]

  @inproceedings{fuchs-frohnhofen_einfuhrung_2001,
  address = {London},
  title = {Einführung von {Telekooperations}-{Technologie} als zwischenbetrieblicher {Kontinuierlicher} {Verbesserungsprozess} {Datenmanagementprobleme} als {Hemmnis} zwischenbetrieblicher {Telekooperation}},
  booktitle = {Proc. 7th {International} {Symposium} {Automated} {Systems} {Based} on {Human} {Skill}, {International} {Federation} of {Automatic} {Control} ({IFAC})},
  publisher = {Pergamon Press},
  author = {Fuchs-Frohnhofen, Paul and Nett, Bernhard and Wulf, Volker},
  year = {2001},
  pages = {229--232},
  }

• ---

  Wulf, V. & Golombek, B. (2001)Exploration environments – Concept and empirical evaluation

  Proceedings of GROUP 2001. New York, Publisher: ACM-Press, Pages: 107–116 doi:10.1145/500286.500304
  [BibTeX] [Abstract]

  Abstract: The authors are addressing the issue of how to get users to learn a system quickly and well. they reference ISO 9241 part 10. One recommendation for single user systems is experimentation with functions – for example, by using undo, or by freezing the system at certain states that can be returned to. In multi-user environments these are not sufficient. Also in groupware, the user needs to know how a certain action effects the other users – what they see on their screens. The problem is magnified, the authors point out, when the systems are tailorable. For example, there are two types of functions: normal and triggered. They develop “exploration environments” as a method for users to learn groupware by experimentation. Earlier work identified a number of specific problems with learning groupware: 1. Effects are hard to understand if the user can only see their own perspective. 2. Tailorable functions have extra difficulty because there are so many different alternatives 3. Triggered problems even more of a problem because can’t know if consequences are due to their actions or those of others. 4. Dififculties when first learning an application because don’t know if something a disturbance caused by other. Ran an experiment, but with only two users, and one of them was the researcher. they found support for exploration environments in terms of increasing understanding and creating better and faster performances, but only if the users had some previous experience with computers.

  @inproceedings{wulf_exploration_2001,
  address = {New York},
  title = {Exploration environments - {Concept} and empirical evaluation},
  isbn = {1-58113-294-8},
  doi = {10.1145/500286.500304},
  abstract = {Abstract: The authors are addressing the issue of how to get users to learn a system quickly and well. they reference ISO 9241 part 10. One recommendation for single user systems is experimentation with functions - for example, by using undo, or by freezing the system at certain states that can be returned to. In multi-user environments these are not sufficient. Also in groupware, the user needs to know how a certain action effects the other users - what they see on their screens. The problem is magnified, the authors point out, when the systems are tailorable. For example, there are two types of functions: normal and triggered. They develop "exploration environments" as a method for users to learn groupware by experimentation. Earlier work identified a number of specific problems with learning groupware: 1. Effects are hard to understand if the user can only see their own perspective. 2. Tailorable functions have extra difficulty because there are so many different alternatives 3. Triggered problems even more of a problem because can't know if consequences are due to their actions or those of others. 4. Dififculties when first learning an application because don't know if something a disturbance caused by other. Ran an experiment, but with only two users, and one of them was the researcher. they found support for exploration environments in terms of increasing understanding and creating better and faster performances, but only if the users had some previous experience with computers.},
  booktitle = {Proceedings of {GROUP} 2001},
  publisher = {ACM-Press},
  author = {Wulf, Volker and Golombek, Björn},
  year = {2001},
  keywords = {GCT, groups},
  pages = {107--116},
  }

• ---

  Wulf, V., Pipek, V. & Pfeifer, A. (2001)Resolving function-based conflicts in groupware systems

  IN AI & Society, Vol. 15, Pages: 233–262 doi:10.1007/BF01208707
  [BibTeX] [Download PDF]

  @article{wulf_resolving_2001,
  title = {Resolving function-based conflicts in groupware systems},
  volume = {15},
  url = {http://dx.doi.org/10.1007/BF01208707},
  doi = {10.1007/BF01208707},
  number = {3},
  journal = {AI \& Society},
  author = {Wulf, Volker and Pipek, Volkmar and Pfeifer, Andreas},
  year = {2001},
  keywords = {CSCW, ProSEC},
  pages = {233--262},
  }

2000

• ---

  Wulf, V., Kahler, H., Pipek, V., Andiel, S., Engelskirchen, T., Krings, M., Lemken, B., Poschen, M., Reichling, T., Rinne, J., Rittenbruch, M., Stiemerling, O., Törpel, B. & Won, M. (2000)ProSEC: Research Group on HCI and CSCW

  IN ACM SIGGROUP Bulletin, Vol. 21, Pages: 10–12 doi:10.1145/605660.605663
  [BibTeX] [Download PDF]

  @article{wulf_prosec_2000,
  title = {{ProSEC}: {Research} {Group} on {HCI} and {CSCW}},
  volume = {21},
  issn = {2372-7403},
  url = {http://doi.acm.org/10.1145/605660.605663},
  doi = {10.1145/605660.605663},
  number = {2},
  journal = {ACM SIGGROUP Bulletin},
  author = {Wulf, Volker and Kahler, Helge and Pipek, Volkmar and Andiel, Stefan and Engelskirchen, Torsten and Krings, Matthias and Lemken, Birgit and Poschen, Meik and Reichling, Tim and Rinne, Jens and Rittenbruch, Markus and Stiemerling, Oliver and Törpel, Bettina and Won, Markus},
  month = aug,
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {10--12},
  }

• ---

  Mambrey, P., Pipek, V., Pütz, G., Rohde, M., Thies, P., Won, M. & Wulf, V. (2000)OIViO – Organisationales Lernen in virtuellen Organisationen – Ein beteiligungsorientierter Ansatz

  Verteiltes Arbeiten – Arbeit der Zukunft. Tagungsband der D-CSCW 2000., Publisher: Teubner, Pages: 271–272
  [BibTeX] [Download PDF]

  @inproceedings{mambrey_oivio_2000,
  series = {Berichte des {German} {Chapter} of the \{{ACM}\}},
  title = {{OIViO} - {Organisationales} {Lernen} in virtuellen {Organisationen} - {Ein} beteiligungsorientierter {Ansatz}},
  volume = {54},
  url = {http://dl.mensch-und-computer.de/handle/123456789/2482},
  booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000},
  publisher = {Teubner},
  author = {Mambrey, Peter and Pipek, Volkmar and Pütz, Gerd and Rohde, Markus and Thies, Peter and Won, Markus and Wulf, Volker},
  editor = {Reichwald, Ralf and Schlichter, Johann H},
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {271--272},
  }

• ---

  Nett, B., Fuchs-frohnhofen, P. & Wulf, V. (2000)Obstacles to tele-cooperation in engineering networks of the building industry

  Proceedings of the Participatory Design Conference (PDC 2000). New York, Pages: 143–147
  [BibTeX]

  @inproceedings{nett_obstacles_2000,
  address = {New York},
  title = {Obstacles to tele-cooperation in engineering networks of the building industry},
  booktitle = {Proceedings of the {Participatory} {Design} {Conference} ({PDC} 2000)},
  author = {Nett, Bernhard and Fuchs-frohnhofen, Paul and Wulf, Volker},
  year = {2000},
  keywords = {development of the virtual, enterprise, fischer, trans},
  pages = {143--147},
  }

• ---

  Wulf, V. (2000)Zur anpaßbaren Gestaltung von Groupware

  , Pages: 1–40
  [BibTeX]

  @article{wulf_zur_2000,
  title = {Zur anpaßbaren {Gestaltung} von {Groupware}},
  number = {November},
  author = {Wulf, Volker},
  year = {2000},
  pages = {1--40},
  }

• ---

  Nett, B., Spies, K. & Wulf, V. (2000)Partizipationsbeschränkungen als Blockaden interorganisationaler Kooperation

  Verteiltes Arbeiten – Arbeit der Zukunft. Tagungsband der D-CSCW 2000. Stuttgart, Publisher: Teubner, Pages: 195–206
  [BibTeX] [Abstract]

  Es wird über den Verlauf der Einführung von Telekooperationstechniken in einer Planungsgemeinschaft des Baugewerbes berichtet. Dabei wird gezeigt, daß in den untersuchten Ingenieurbüros zentralistische Entscheidungsstrukturen vorherrschen. Daraus resultierende Partizipationsbeschränkungen behindern die Ausschöpfung des Expertenwissens der Mitarbeiter und können die systematische Nutzung moderner Telekooperations-Technologie blockieren, da diese auf Mitwirkung der Anwender basiert.

  @inproceedings{nett_partizipationsbeschrankungen_2000,
  address = {Stuttgart},
  title = {Partizipationsbeschränkungen als {Blockaden} interorganisationaler {Kooperation}},
  abstract = {Es wird über den Verlauf der Einführung von Telekooperationstechniken in einer Planungsgemeinschaft des Baugewerbes berichtet. Dabei wird gezeigt, daß in den untersuchten Ingenieurbüros zentralistische Entscheidungsstrukturen vorherrschen. Daraus resultierende Partizipationsbeschränkungen behindern die Ausschöpfung des Expertenwissens der Mitarbeiter und können die systematische Nutzung moderner Telekooperations-Technologie blockieren, da diese auf Mitwirkung der Anwender basiert.},
  booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000},
  publisher = {Teubner},
  author = {Nett, Bernhard and Spies, Karsten and Wulf, Volker},
  year = {2000},
  pages = {195--206},
  }

• ---

  Pipek, V. & Wulf, V. (2000)Building CSCW-Systems for Electronic Communities: Supporting Task-oriented Work

  Position Paper for the Workshop “Electronic Communities: Places and Spaces, Contents and Boundaries” at the Conference “CHI’2000”.
  [BibTeX]

  @inproceedings{pipek_building_2000,
  title = {Building {CSCW}-{Systems} for {Electronic} {Communities}: {Supporting} {Task}-oriented {Work}},
  booktitle = {Position {Paper} for the {Workshop} "{Electronic} {Communities}: {Places} and {Spaces}, {Contents} and {Boundaries}" at the {Conference} "{CHI}'2000"},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2000},
  keywords = {CSCW, ProSEC, SMARTLIVE},
  }

• ---

  Nett, B., Iacucci, G. & Wulf, V. (2000)Tayloring inter-organizational Tele-cooperation A Case Study in the German steel industry

  Work in Progress, Participatory Design Conference 2000. New York, Pages: 305–309
  [BibTeX]

  @inproceedings{nett_tayloring_2000,
  address = {New York},
  title = {Tayloring inter-organizational {Tele}-cooperation {A} {Case} {Study} in the {German} steel industry},
  booktitle = {Work in {Progress}, {Participatory} {Design} {Conference} 2000},
  author = {Nett, Bernhard and Iacucci, Giulio and Wulf, Volker},
  year = {2000},
  pages = {305--309},
  }

• ---

  Kahler, H., Mørch, A., Stiemerling, O. & Wulf, V. (2000)Introduction to the Special Issue on Tailorable Systems and Cooperative Work

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 9, Pages: 1–4
  [BibTeX]

  @article{kahler_introduction_2000,
  title = {Introduction to the {Special} {Issue} on {Tailorable} {Systems} and {Cooperative} {Work}},
  volume = {9},
  number = {1},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Kahler, Helge and Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
  year = {2000},
  keywords = {A-Paper},
  pages = {1--4},
  }

• ---

  Kahler, H., Mørch, A., Stiemerling, O. & Wulf, V. (2000)Tailorable Systems and Cooperative Work

  IN Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 9
  [BibTeX]

  @article{kahler_tailorable_2000,
  title = {Tailorable {Systems} and {Cooperative} {Work}},
  volume = {9},
  number = {1},
  journal = {Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Kahler, Helge and Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
  year = {2000},
  keywords = {A-Paper},
  }

• ---

  Zimmer, C., Meyer, Léa., Pipek, V. & Wulf, V. (2000)Erfahrungsbericht zur Telelehrveranstaltung “Informatik und Gesellschaft” im Sommersemester 1999

  IN IIG-Report, Universität Freiburg, Vol. 2000, Pages: 63 p.
  [BibTeX]

  @article{zimmer_erfahrungsbericht_2000,
  title = {Erfahrungsbericht zur {Telelehrveranstaltung} "{Informatik} und {Gesellschaft}" im {Sommersemester} 1999},
  volume = {2000},
  number = {1},
  journal = {IIG-Report, Universität Freiburg},
  author = {Zimmer, Christine and Meyer, Léa and Pipek, Volkmar and Wulf, Volker},
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {63 p.},
  }

• ---

  Stiemerling, O., Won, M. & Wulf, V. (2000)Zugriffskontrolle in Groupware – Ein nutzerorientierter Ansatz

  IN Wirtschaftsinformatik, Vol. 42, Pages: 318–328
  [BibTeX] [Abstract]

  Zugriffskontrollsysteme für kooperative Arbeitsumgebungen zeichnen sich durch eine hohe Komplexität aus. Das führt zu Schwierigkeiten bei der Präsentation und Manipulation von Zugriffskontrollsystemen auf der Ebene der Benutzerschnittstelle. Das Problem wird zudem durch die in kooperativen Arbeitsumgebungen vorherrschende starke Dynamik verschärft. Dieser Beitrag stellt einen nutzerorientierten Ansatz vor, dessen grundlegendes Konzept auf Zugriffsregeln basiert. Das Konzept, bei dem Erlaubnisse oder auch Verbote durch Zugriffsregeln repräsentiert werden, wurde auf Basis einer Feldstudie entwickelt. Die Regeln haben einen Gültigkeitsbereich, der durch Faktoren wie Benutzer, Dokumente, Rollen und Zeitintervalle definiert wird. Wir beschreiben, wie dieser Ansatz implementiert und in einem kommerziellen Groupware-System integriert wurde. Abschließend werden die Resultate einer Evaluation des Prototypen auf Basis der thinking-aloud-Methode diskutiert.

  @article{stiemerling_zugriffskontrolle_2000,
  title = {Zugriffskontrolle in {Groupware} – {Ein} nutzerorientierter {Ansatz}},
  volume = {42},
  issn = {09376429},
  abstract = {Zugriffskontrollsysteme für kooperative Arbeitsumgebungen zeichnen sich durch eine hohe Komplexität aus. Das führt zu Schwierigkeiten bei der Präsentation und Manipulation von Zugriffskontrollsystemen auf der Ebene der Benutzerschnittstelle. Das Problem wird zudem durch die in kooperativen Arbeitsumgebungen vorherrschende starke Dynamik verschärft. Dieser Beitrag stellt einen nutzerorientierten Ansatz vor, dessen grundlegendes Konzept auf Zugriffsregeln basiert. Das Konzept, bei dem Erlaubnisse oder auch Verbote durch Zugriffsregeln repräsentiert werden, wurde auf Basis einer Feldstudie entwickelt. Die Regeln haben einen Gültigkeitsbereich, der durch Faktoren wie Benutzer, Dokumente, Rollen und Zeitintervalle definiert wird. Wir beschreiben, wie dieser Ansatz implementiert und in einem kommerziellen Groupware-System integriert wurde. Abschließend werden die Resultate einer Evaluation des Prototypen auf Basis der thinking-aloud-Methode diskutiert.},
  number = {4},
  journal = {Wirtschaftsinformatik},
  author = {Stiemerling, Oliver and Won, Markus and Wulf, Volker},
  year = {2000},
  keywords = {A-Paper, groupware, endbenutzer, hci, konfliktmanagement, rollen, zugriffskontrolle},
  pages = {318--328},
  }

• ---

  Uellner, S. & Wulf, V. (2000)Vernetztes Lernen mit digitalen Medien (Proceedings der Tagung D-CSCL 2000)

  , Heidelberg, Publisher: Physica
  [BibTeX]

  @book{uellner_vernetztes_2000,
  address = {Heidelberg},
  title = {Vernetztes {Lernen} mit digitalen {Medien} ({Proceedings} der {Tagung} {D}-{CSCL} 2000)},
  publisher = {Physica},
  author = {Uellner, Stefan and Wulf, Volker},
  year = {2000},
  }

• ---

  Wulf, V. (2000)Exploration environments: Supporting users to learn groupware functions

  IN Interacting with Computers, Vol. 13, Pages: 265–299 doi:10.1016/S0953-5438(00)00046-1
  [BibTeX] [Abstract]

  Explorative learning plays a major role when users face new functionality. Nevertheless, the multi-user character of groupware makes explorative learning more difficult. Users are often unable to understand the way certain functions work because they cannot perceive the effects of the functions’ execution. This problem gets more severe with tailorable groupware. Therefore, we propose exploration environments as an additional feature to support users in self-directed learning. Looking at three tailorable groupware tools, we show how exploration environments can be realized. To generalize our findings, we develop a model which describes the user interface of tailorable groupware. Based on this model, we compare the design of the three tools and present general guidelines for the implementation of exploration environments. Finally, we report about the results of a workshop in which a groupware tool containing exploration environments has been evaluated.

  @article{wulf_exploration_2000,
  title = {Exploration environments: {Supporting} users to learn groupware functions},
  volume = {13},
  issn = {09535438},
  doi = {10.1016/S0953-5438(00)00046-1},
  abstract = {Explorative learning plays a major role when users face new functionality. Nevertheless, the multi-user character of groupware makes explorative learning more difficult. Users are often unable to understand the way certain functions work because they cannot perceive the effects of the functions' execution. This problem gets more severe with tailorable groupware. Therefore, we propose exploration environments as an additional feature to support users in self-directed learning. Looking at three tailorable groupware tools, we show how exploration environments can be realized. To generalize our findings, we develop a model which describes the user interface of tailorable groupware. Based on this model, we compare the design of the three tools and present general guidelines for the implementation of exploration environments. Finally, we report about the results of a workshop in which a groupware tool containing exploration environments has been evaluated.},
  number = {2},
  journal = {Interacting with Computers},
  author = {Wulf, Volker},
  year = {2000},
  pages = {265--299},
  }

• ---

  Stiemerling, O. & Wulf, V. (2000)Beyond “Yes or No” – Extending Access Control in Groupware with Awareness and Negotiation

  IN Group Decision and Negotiation, Vol. 9, Pages: 221
  [BibTeX] [Abstract]

  We present three scenarios concerning access to documents in three real world fields of application, which have in common that they are very difficult to support with classical anticipative access control systems. We show, how – based on a highly configurable notification and negotiation service, which is tightly integrated with a classical access control system – the common permission and denial options can be extended with awareness and negotiation and how this approach supports the three initial access scenarios. We also introduce our implementation of the notification and negotiation service in the PoliTeam project. [PUBLICATION ABSTRACT]

  @article{stiemerling_beyond_2000,
  title = {Beyond "{Yes} or {No}" - {Extending} {Access} {Control} in {Groupware} with {Awareness} and {Negotiation}},
  volume = {9},
  issn = {09262644},
  abstract = {We present three scenarios concerning access to documents in three real world fields of application, which have in common that they are very difficult to support with classical anticipative access control systems. We show, how - based on a highly configurable notification and negotiation service, which is tightly integrated with a classical access control system - the common permission and denial options can be extended with awareness and negotiation and how this approach supports the three initial access scenarios. We also introduce our implementation of the notification and negotiation service in the PoliTeam project. [PUBLICATION ABSTRACT]},
  number = {3},
  journal = {Group Decision and Negotiation},
  author = {Stiemerling, Oliver and Wulf, Volker},
  year = {2000},
  keywords = {Groupware, Document management, Negotiations, Studies},
  pages = {221},
  }

• ---

  Mambrey, P., Pipek, V., Won, M. & Wulf, V. (2000)Kommunikation und Kooperation in Knowledge Communities

  Verteiltes Arbeiten – Arbeit der Zukunft. Tagungsband der D-CSCW 2000., Publisher: Teubner, Pages: 255–256
  [BibTeX] [Download PDF]

  @inproceedings{mambrey_kommunikation_2000,
  series = {Berichte des {German} {Chapter} of the \{{ACM}\}},
  title = {Kommunikation und {Kooperation} in {Knowledge} {Communities}},
  volume = {54},
  url = {http://dl.mensch-und-computer.de/handle/123456789/2475},
  booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000},
  publisher = {Teubner},
  author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus and Wulf, Volker},
  editor = {Reichwald, Ralf and Schlichter, Johann H},
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {255--256},
  }

1999

• ---

  Wulf, V. (1999)„Why did that happen ?“ – Building Appropriate Mental Models on Groupware Functions

  IN Bullinger, H. J. -. & Ziegler, J. (Eds.), Human-Computer Interaction: Communication, Cooperation and Application Design
  [BibTeX]

  @incollection{wulf_why_1999,
  title = {„{Why} did that happen ?“ – {Building} {Appropriate} {Mental} {Models} on {Groupware} {Functions}},
  booktitle = {Human-{Computer} {Interaction}: {Communication}, {Cooperation} and {Application} {Design}},
  publisher = {Lawrence Erlbaum},
  author = {Wulf, Volker},
  editor = {Bullinger, Hans - Jörg and Ziegler, Jürgen},
  year = {1999},
  pages = {338--342},
  }

• ---

  Wulf, V., Krings, M., Stiemerling, O., Iacucci, G., Maidhof, M., Peters, R., Fuchs-Fronhofen, P., Nett, B. & Hinrichs, J. (1999)Improving Inter-Organizational Processes with Integrated Organization and Technology Development

  IN Computer, Vol. 5, Pages: 339–365
  [BibTeX] [Abstract]

  The goal of the ORGTECH-project is to improve the cooperation between two engineering offices on the one hand, and a major German steel mill, on the other. An integrated change process has been initiated which combines the introduction of a groupware application with methods of organization development. This change process draws on the framework of Integrated Organization and Technology Development which is presented first. Then we describe its application in the ORGTECH project. The results of the first project phase are presented and discussed.

  @article{wulf_improving_1999,
  title = {Improving {Inter}-{Organizational} {Processes} with {Integrated} {Organization} and {Technology} {Development}},
  volume = {5},
  issn = {0958695X},
  abstract = {The goal of the ORGTECH-project is to improve the cooperation between two engineering offices on the one hand, and a major German steel mill, on the other. An integrated change process has been initiated which combines the introduction of a groupware application with methods of organization development. This change process draws on the framework of Integrated Organization and Technology Development which is presented first. Then we describe its application in the ORGTECH project. The results of the first project phase are presented and discussed.},
  number = {6},
  journal = {Computer},
  author = {Wulf, Volker and Krings, Matthias and Stiemerling, Oliver and Iacucci, Giulio and Maidhof, Martin and Peters, Ralph and Fuchs-Fronhofen, Paul and Nett, Bernhard and Hinrichs, Joachim},
  year = {1999},
  pages = {339--365},
  }

• ---

  Pipek, V. & Wulf, V. (1999)Methodisches Vorgehen bei der Technikeinführung – Fallstudie des Projektes POLITeam zur Nutzung von Groupware

  IN Zeitschrift für Verwaltung, Organisation, Personal (VOP), Pages: 39–44
  [BibTeX]

  @article{pipek_methodisches_1999,
  title = {Methodisches {Vorgehen} bei der {Technikeinführung} - {Fallstudie} des {Projektes} {POLITeam} zur {Nutzung} von {Groupware}},
  number = {3},
  journal = {Zeitschrift für Verwaltung, Organisation, Personal (VOP)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {1999},
  keywords = {CSCW, ProSEC},
  pages = {39--44},
  }

• ---

  Kahler, H., Stiemerling, O., Wulf, V. & Hoepfner, J. (1999)Gemeinsame Anpassung von Einzelplatzanwendungen

  IN Proceedings der neunten GI-Fachtagung Software-Ergonomie´99, Pages: 183–194
  [BibTeX]

  @article{kahler_gemeinsame_1999,
  title = {Gemeinsame {Anpassung} von {Einzelplatzanwendungen}},
  journal = {Proceedings der neunten GI-Fachtagung Software-Ergonomie´99},
  author = {Kahler, Helge and Stiemerling, Oliver and Wulf, Volker and Hoepfner, Jörg-Guido},
  year = {1999},
  pages = {183--194},
  }

• ---

  Pipek, V. & Wulf, V. (1999)A groupware’s life

  Proceedings of the 6th European Conference on Computer Supported Cooperative Work, Copenhagen, Denmark, September 12-16, 1999., Publisher: Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \DK-2800\ Lyngby, Denmark, Pages: 199–218
  [BibTeX]

  @inproceedings{pipek_groupwares_1999,
  title = {A groupware's life},
  booktitle = {Proceedings of the 6th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, {Copenhagen}, {Denmark}, {September} 12-16, 1999},
  publisher = {Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \{DK-2800\} Lyngby, Denmark},
  author = {Pipek, Volkmar and Wulf, Volker},
  editor = {Bødker, Susanne and Kyng, Morten and Schmidt, Kjeld},
  year = {1999},
  keywords = {CSCW, ProSEC},
  pages = {199--218},
  }

• ---

  Wulf, V. (1999)“Let’s see your Search-Tool!” – On the Collaborative use of Tailored Artifacts

  IN Proceedings of Group ’99, Acm-Press, Pages: 50–60
  [BibTeX] [Download PDF]

  @article{wulf_lets_1999,
  title = {"{Let}'s see your {Search}-{Tool}!" - {On} the {Collaborative} use of {Tailored} {Artifacts}},
  url = {http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.20.6243},
  journal = {Proceedings of Group '99, Acm-Press},
  author = {Wulf, Volker},
  year = {1999},
  pages = {50--60},
  }

• ---

  Wulf, V. (1999)On Search for Tailoring Functions: Empirical Findings and Implications for Design

  IN Proc. of the OZCHI’99, Pages: 105–111
  [BibTeX]

  @article{wulf_search_1999,
  title = {On {Search} for {Tailoring} {Functions}: {Empirical} {Findings} and {Implications} for {Design}},
  journal = {Proc. of the OZCHI'99},
  author = {Wulf, Volker},
  year = {1999},
  keywords = {tailorability, direct activation, interface design, tailoring, tailoring functions},
  pages = {105--111},
  }

• ---

  Erikson, D. & Wulf, V. (1999)Self-Organization: A Challenge to CSCW

  IN Special Issue der Zeitschrift Cybernetics & Human Knowing, Vol. 6
  [BibTeX]

  @article{erikson_self-organization_1999,
  title = {Self-{Organization}: {A} {Challenge} to {CSCW}},
  volume = {6},
  number = {2},
  journal = {Special Issue der Zeitschrift Cybernetics \& Human Knowing},
  author = {Erikson, Darek and Wulf, Volker},
  year = {1999},
  }

• ---

  Pipek, V., Won, M. & Wulf, V. (1999)POLITeam – Ein Modell für IT-Einführungsprozesse – Konzepte und Erfahrungen zur Einführung von Groupware

  IN Telekom Praxis, Vol. 76, Pages: 29–34
  [BibTeX]

  @article{pipek_politeam_1999,
  title = {{POLITeam} - {Ein} {Modell} für {IT}-{Einführungsprozesse} - {Konzepte} und {Erfahrungen} zur {Einführung} von {Groupware}},
  volume = {76},
  number = {12},
  journal = {Telekom Praxis},
  author = {Pipek, Volkmar and Won, Markus and Wulf, Volker},
  year = {1999},
  keywords = {CSCW, ProSEC},
  pages = {29--34},
  }

• ---

  Wulf, V. (1999)Conflicts and Negotiation in Multi–User Applications

  IN Encyclopedia of Microcomputers, Vol. 23, Pages: 63–88
  [BibTeX]

  @article{wulf_conflicts_1999,
  title = {Conflicts and {Negotiation} in {Multi}–{User} {Applications}},
  volume = {23},
  number = {2},
  journal = {Encyclopedia of Microcomputers},
  author = {Wulf, Volker},
  year = {1999},
  pages = {63--88},
  }

• ---

  Stiemerling, O., Pfeifer, A. & Wulf, V. (1999)Tailoring Groupware for Different Scopes of Validity

  IN Behaviour & Information Technology, Vol. 18, Pages: 199–212 doi:10.1080/014492999119084
  [BibTeX] [Abstract]

  Tailorability is generally regarded as a key requirement for groupware applications. In this paper, we will focus on a specific class of tailoring activities: the definition of different system behaviour for specific scopes of validity. Since the state of the art in the CSCW literature does not yet offer any satisfactory solutions to support users in performing this class of tailoring activities, we develop an approach based on tailoring statements, which are similar to production rules. We show how inconsistencies resulting from contradictory statements can be handled either automatically or by involving the affected users. We present a prototype, which implements our approach to tailorability in a commercial groupware system, using access control as an example for the proposed class of tailoring activities. Finally, we present the results of a usability test carried out which employs the thinking aloud method.

  @article{stiemerling_tailoring_1999,
  title = {Tailoring {Groupware} for {Different} {Scopes} of {Validity}},
  volume = {18},
  issn = {0144929X},
  doi = {10.1080/014492999119084},
  abstract = {Tailorability is generally regarded as a key requirement for groupware applications. In this paper, we will focus on a specific class of tailoring activities: the definition of different system behaviour for specific scopes of validity. Since the state of the art in the CSCW literature does not yet offer any satisfactory solutions to support users in performing this class of tailoring activities, we develop an approach based on tailoring statements, which are similar to production rules. We show how inconsistencies resulting from contradictory statements can be handled either automatically or by involving the affected users. We present a prototype, which implements our approach to tailorability in a commercial groupware system, using access control as an example for the proposed class of tailoring activities. Finally, we present the results of a usability test carried out which employs the thinking aloud method.},
  number = {3},
  journal = {Behaviour \& Information Technology},
  author = {Stiemerling, Oliver and Pfeifer, Andreas and Wulf, Volker},
  year = {1999},
  pages = {199--212},
  }

• ---

  Iacucci, G., Stiemerling, O. & Wulf, V. (1999)Building the Premise of a Virtual Organization: Obstacles and Enabling Conditions

  IN Bullinger, H. & Ziegler, J. (Eds.), Human-Computer Interaction: Communication, Cooperation and Application Design
  [BibTeX]

  @incollection{iacucci_building_1999,
  title = {Building the {Premise} of a {Virtual} {Organization}: {Obstacles} and {Enabling} {Conditions}},
  booktitle = {Human-{Computer} {Interaction}: {Communication}, {Cooperation} and {Application} {Design}},
  publisher = {Lawrence Erlbaum},
  author = {Iacucci, Giulio and Stiemerling, Oliver and Wulf, Volker},
  editor = {Bullinger, Hans-Jörg and Ziegler, Jürgen},
  year = {1999},
  pages = {487--491},
  }

• ---

  Wulf, V. (1999)Evolving Cooperation when Introducing Groupware: A Self-Organization Perspective

  IN Cybernetics and Human Knowing, Vol. 6, Pages: 55–75
  [BibTeX]

  @article{wulf_evolving_1999,
  title = {Evolving {Cooperation} when {Introducing} {Groupware}: {A} {Self}-{Organization} {Perspective}},
  volume = {6},
  number = {2},
  journal = {Cybernetics and Human Knowing},
  author = {Wulf, Volker},
  year = {1999},
  pages = {55--75},
  }

• ---

  Pipek, V. & Wulf, V. (1999)POLITeam – Konzepte zur Einführung von Groupware

  IN Kubicek, H. (Ed.), Multimedia@Verwaltung – Jahrbuch Telekommunikation und Gesellschaft Heidelberg
  [BibTeX]

  @incollection{pipek_politeam_1999-1,
  address = {Heidelberg},
  title = {{POLITeam} - {Konzepte} zur {Einführung} von {Groupware}},
  booktitle = {Multimedia@{Verwaltung} - {Jahrbuch} {Telekommunikation} und {Gesellschaft}},
  publisher = {Hüthig},
  author = {Pipek, Volkmar and Wulf, Volker},
  editor = {Kubicek, Herbert},
  year = {1999},
  keywords = {CSCW, ProSEC, book\_section},
  pages = {389--390},
  }

• ---

  Mark, G. & Wulf, V. (1999)Changing interpersonal communication through groupware use

  IN Behaviour & Information Technology, Vol. 18, Pages: 385–395 doi:10.1080/014492999118968
  [BibTeX] [Abstract] [Download PDF]

  Interpersonal communication is the basis for almost any type of cooperation. Changing patterns of communication may have an impact on the quality of cooperative work. In this paper, user experiences are described in a long-term groupware project. Communication changes, both planned and unplanned, were examined as a result of the system introduction. Reduced face-to-face communication, task-related and task-unrelated, were found, as well as a changing dissemination of information. Certain losses in interpersonal communication were compensated for by user advocacy and design team-user workshops. It is proposed that with groupware introduction, organizations should consider support for both planned and informal means as compensation for reduced communication.