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    A-Paper

    2022

    • Schwaninger, I., Carros, F., Weiss, A., Wulf, V. & Fitzpatrick, G. (2022)Video connecting families and social robots: from ideas to practices putting technology to work

      IN Universal Access in the Information Society doi:10.1007/s10209-022-00901-y
      [BibTeX] [Abstract] [Download PDF]

      Technology use is a socially embedded process, especially when it comes to older adults and care. However, the restrictions associated with the COVID-19 pandemic have limited social contact to protect vulnerable groups in care homes, and even if technology use has increased in other areas, there is little known about the potential uptake of communication technology and changes in social interaction in the care context during a lasting crisis. This paper explores changes in communication technology use triggered by the pandemic at two care homes, using a qualitative diary study, online interviews and observations, and in-situ interviews within the care home with residents and workers. Our findings point to increasing use of tablets and video conference software triggered by COVID-related experiences, with implications for living and working in care homes. We also characterise the isolation experience of the residents, the workers’ concerns about the residents and changes in social interaction. We observed new areas of technology usage, associated changing work practices, technical affinity issues and context-specific attitudes towards future technologies. While the pandemic has triggered the use of communication technology in care homes on a small scale, this has also caused increasing workload and in particular articulation work, which requires support structures and the re-definition of work roles.

      @article{schwaninger_video_2022,
title = {Video connecting families and social robots: from ideas to practices putting technology to work},
issn = {1615-5297},
shorttitle = {Video connecting families and social robots},
url = {https://doi.org/10.1007/s10209-022-00901-y},
doi = {10.1007/s10209-022-00901-y},
abstract = {Technology use is a socially embedded process, especially when it comes to older adults and care. However, the restrictions associated with the COVID-19 pandemic have limited social contact to protect vulnerable groups in care homes, and even if technology use has increased in other areas, there is little known about the potential uptake of communication technology and changes in social interaction in the care context during a lasting crisis. This paper explores changes in communication technology use triggered by the pandemic at two care homes, using a qualitative diary study, online interviews and observations, and in-situ interviews within the care home with residents and workers. Our findings point to increasing use of tablets and video conference software triggered by COVID-related experiences, with implications for living and working in care homes. We also characterise the isolation experience of the residents, the workers’ concerns about the residents and changes in social interaction. We observed new areas of technology usage, associated changing work practices, technical affinity issues and context-specific attitudes towards future technologies. While the pandemic has triggered the use of communication technology in care homes on a small scale, this has also caused increasing workload and in particular articulation work, which requires support structures and the re-definition of work roles.},
language = {en},
urldate = {2022-08-08},
journal = {Universal Access in the Information Society},
author = {Schwaninger, Isabel and Carros, Felix and Weiss, Astrid and Wulf, Volker and Fitzpatrick, Geraldine},
month = jul,
year = {2022},
keywords = {Values, a-paper, Care work, Communication technology, Configuration work, COVID-19 pandemic, Diary study, Digital literacy, Robots, Work roles},
}

    2021

    • Weber, P., Ludwig, T., Brodessen, S. & Grönewald, L. (2021)„It’s a kind of art!“: Understanding Food Influencers as Influential Content Creators

      CHI ’21: The ACM CHI Conference on Human Factors in Computing Systems. Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–14 doi:10.1145/3411764.3445607
      [BibTeX] [Download PDF] 

      @inproceedings{weber_its_2021,
address = {Yokohama, Japan},
title = {"{It}'s a kind of art!": {Understanding} {Food} {Influencers} as {Influential} {Content} {Creators}},
url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445607},
doi = {10.1145/3411764.3445607},
booktitle = {{CHI} '21: {The} {ACM} {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM, New York, NY, USA},
author = {Weber, Philip and Ludwig, Thomas and Brodessen, Sabrina and Grönewald, Laura},
month = may,
year = {2021},
keywords = {rendezfood, a-paper},
pages = {1--14},
}

    • Jasche, F., Hoffmann, S., Ludwig, T. & Wulf, V. (2021)Comparison of Different Types of Augmented Reality Visualizations for Instructions.

      CHI ’21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–13 doi:10.1145/3411764.3445724
      [BibTeX] [Download PDF] 

      @inproceedings{jasche_comparison_2021,
address = {Yokohama, Japan},
title = {Comparison of {Different} {Types} of {Augmented} {Reality} {Visualizations} for {Instructions}.},
url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445724},
doi = {10.1145/3411764.3445724},
booktitle = {{CHI} '21: {Proceedings} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM, New York, NY, USA},
author = {Jasche, Florian and Hoffmann, Sven and Ludwig, Thomas and Wulf, Volker},
month = may,
year = {2021},
keywords = {a-paper},
pages = {1--13},
}

    • Krüger, M., Weibert, A., de Castro Leal, D. & Randall, D. (2021)It Takes More Than One Hand to Clap: On the Role of ‘Care‘ in Maintaining Design Results.

      IN CHI Conference on Human Factors in Computing Systems (CHI ’21) doi:10.1145/3411764.3445389
      [BibTeX] 

      @article{kruger_it_2021,
title = {It {Takes} {More} {Than} {One} {Hand} to {Clap}: {On} the {Role} of ‘{Care}' in {Maintaining} {Design} {Results}.},
doi = {10.1145/3411764.3445389},
journal = {CHI Conference on Human Factors in Computing Systems (CHI '21)},
author = {Krüger, Max and Weibert, Anne and de Castro Leal, Débora and Randall, Dave},
year = {2021},
keywords = {a-paper},
}

    2020

    • Unbehaun, D., Taugerbeck, S., Aal, K., Vaziri, D. D., Lehmann, J., Tolmie, P., Wieching, R. & Wulf, V. (2020)Notes of memories: Fostering social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers

      IN Human–Computer Interaction, Pages: 1–34 doi:10.1080/07370024.2020.1746910
      [BibTeX] [Abstract] [Download PDF]

      This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.

      @article{unbehaun_notes_2020,
title = {Notes of memories: {Fostering} social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers},
volume = {0},
issn = {0737-0024},
shorttitle = {Notes of memories},
url = {https://doi.org/10.1080/07370024.2020.1746910},
doi = {10.1080/07370024.2020.1746910},
abstract = {This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.},
number = {0},
urldate = {2021-04-16},
journal = {Human–Computer Interaction},
author = {Unbehaun, David and Taugerbeck, Sebastian and Aal, Konstantin and Vaziri, Daryoush Daniel and Lehmann, Jasmin and Tolmie, Peter and Wieching, Rainer and Wulf, Volker},
month = jun,
year = {2020},
note = {Publisher: Taylor \& Francis
\_eprint: https://doi.org/10.1080/07370024.2020.1746910},
keywords = {exergame, participatory design, videogame, ICT, activity, care, Dementia, memories, music, reminiscence, social interaction, a-paper},
pages = {1--34},
}

    • Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)Feminist Living Labs as Research Infrastructures for HCI: The Case of a Video Game Company

      Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376716
      [BibTeX] [Abstract] [Download PDF]

      The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women’s experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.

      @inproceedings{ahmadi_feminist_2020,
address = {New York, NY, USA},
series = {{CHI} '20},
title = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}: {The} {Case} of a {Video} {Game} {Company}},
isbn = {978-1-4503-6708-0},
shorttitle = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}},
url = {https://doi.org/10.1145/3313831.3376716},
doi = {10.1145/3313831.3376716},
abstract = {The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women's experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.},
urldate = {2021-04-15},
booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {Association for Computing Machinery},
author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
month = apr,
year = {2020},
keywords = {methodology, living lab, ethnography, gender, feminist HCI, feminist research, participatory action research, a-paper},
pages = {1--15},
}

    • Borning, A., Friedman, B., Kaye, J., Lampe, C. & Wulf, V. (2020)SurveillanceCapitalism@CHI: Civil Conversation around a Difficult Topic

      Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–6 doi:10.1145/3334480.3381068
      [BibTeX] [Abstract] [Download PDF]

      A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.

      @inproceedings{borning_surveillancecapitalismchi_2020,
address = {New York, NY, USA},
series = {{CHI} {EA} '20},
title = {{SurveillanceCapitalism}@{CHI}: {Civil} {Conversation} around a {Difficult} {Topic}},
isbn = {978-1-4503-6819-3},
shorttitle = {{SurveillanceCapitalism}@{CHI}},
url = {https://doi.org/10.1145/3334480.3381068},
doi = {10.1145/3334480.3381068},
abstract = {A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.},
urldate = {2021-04-15},
booktitle = {Extended {Abstracts} of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {Association for Computing Machinery},
author = {Borning, Alan and Friedman, Batya and Kaye, Jofish and Lampe, Cliff and Wulf, Volker},
month = apr,
year = {2020},
keywords = {advertising, digital infrastructure, it business models, responsible innovation, surveillance capitalism, a-paper},
pages = {1--6},
}

    • Bossauer, P., Neifer, T., Stevens, G. & Pakusch, C. (2020)Trust versus Privacy: Using Connected Car Data in Peer-to-Peer Carsharing

      Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3313831.3376555
      [BibTeX] [Abstract] [Download PDF]

      Trust is the lubricant of the sharing economy. This is true especially in peer-to-peer carsharing, in which one leaves a highly valuable good to a stranger in the hope of getting it back unscathed. Nowadays, ratings of other users are major mechanisms for establishing trust. To foster uptake of peer-to-peer carsharing, connected car technology opens new possibilities to support trust-building, e.g., by adding driving behavior statistics to users‘ profiles. However, collecting such data intrudes into rentees‘ privacy. To explore the tension between the need for trust and privacy demands, we conducted three focus group and eight individual interviews. Our results show that connected car technologies can increase trust for car owners and rentees not only before but also during and after rentals. The design of such systems must allow a differentiation between information in terms of type, the context, and the negotiability of information disclosure.

      @inproceedings{bossauer_trust_2020,
address = {New York, NY, USA},
series = {{CHI} '20},
title = {Trust versus {Privacy}: {Using} {Connected} {Car} {Data} in {Peer}-to-{Peer} {Carsharing}},
isbn = {978-1-4503-6708-0},
shorttitle = {Trust versus {Privacy}},
url = {https://doi.org/10.1145/3313831.3376555},
doi = {10.1145/3313831.3376555},
abstract = {Trust is the lubricant of the sharing economy. This is true especially in peer-to-peer carsharing, in which one leaves a highly valuable good to a stranger in the hope of getting it back unscathed. Nowadays, ratings of other users are major mechanisms for establishing trust. To foster uptake of peer-to-peer carsharing, connected car technology opens new possibilities to support trust-building, e.g., by adding driving behavior statistics to users' profiles. However, collecting such data intrudes into rentees' privacy. To explore the tension between the need for trust and privacy demands, we conducted three focus group and eight individual interviews. Our results show that connected car technologies can increase trust for car owners and rentees not only before but also during and after rentals. The design of such systems must allow a differentiation between information in terms of type, the context, and the negotiability of information disclosure.},
urldate = {2021-04-15},
booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {Association for Computing Machinery},
author = {Bossauer, Paul and Neifer, Thomas and Stevens, Gunnar and Pakusch, Christina},
month = apr,
year = {2020},
keywords = {privacy, connected car, peer-to-peer carsharing, trust, a-paper},
pages = {1--13},
}

    • Carros, F., Meurer, J., Löffler, D., Unbehaun, D., Matthies, S., Koch, I., Wieching, R., Randall, D., Hassenzahl, M. & Wulf, V. (2020)Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home

      Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3313831.3376402
      [BibTeX] [Abstract] [Download PDF]

      Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.

      @inproceedings{carros_exploring_2020,
address = {New York, NY, USA},
series = {{CHI} '20},
title = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}: {Results} from a {Ten}-{Week} {Case} {Study} in a {Care} {Home}},
isbn = {978-1-4503-6708-0},
shorttitle = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}},
url = {https://doi.org/10.1145/3313831.3376402},
doi = {10.1145/3313831.3376402},
abstract = {Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.},
urldate = {2021-04-15},
booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {Association for Computing Machinery},
author = {Carros, Felix and Meurer, Johanna and Löffler, Diana and Unbehaun, David and Matthies, Sarah and Koch, Inga and Wieching, Rainer and Randall, Dave and Hassenzahl, Marc and Wulf, Volker},
month = apr,
year = {2020},
keywords = {ethics, user studies, elderly care, social robots, a-paper},
pages = {1--12},
}

    • Unbehaun, D., Aal, K., Vaziri, D. D., Tolmie, P. D., Wieching, R., Randall, D. & Wulf, V. (2020)Social Technology Appropriation in Dementia: Investigating the Role of Caregivers in Engaging People with Dementia with a Videogame-based Training System

      Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376648
      [BibTeX] [Abstract] [Download PDF]

      There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.

      @inproceedings{unbehaun_social_2020,
address = {New York, NY, USA},
series = {{CHI} '20},
title = {Social {Technology} {Appropriation} in {Dementia}: {Investigating} the {Role} of {Caregivers} in {Engaging} {People} with {Dementia} with a {Videogame}-based {Training} {System}},
isbn = {978-1-4503-6708-0},
shorttitle = {Social {Technology} {Appropriation} in {Dementia}},
url = {https://doi.org/10.1145/3313831.3376648},
doi = {10.1145/3313831.3376648},
abstract = {There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.},
urldate = {2021-04-15},
booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {Association for Computing Machinery},
author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Tolmie, Peter David and Wieching, Rainer and Randall, David and Wulf, Volker},
month = apr,
year = {2020},
keywords = {appropriation, dementia, exergame, caregiver, ICT, care, a-paper},
pages = {1--15},
}

    • Castelli, N., Taugerbeck, S., Stein, M., Jakobi, T., Stevens, G. & Wulf, V. (2020)Eco-InfoVis at Work: Role-based Eco-Visualizations for the Industrial Context

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 02:1–02:27 doi:10.1145/3375182
      [BibTeX] [Abstract] [Download PDF]

      Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.

      @article{castelli_eco-infovis_2020,
title = {Eco-{InfoVis} at {Work}: {Role}-based {Eco}-{Visualizations} for the {Industrial} {Context}},
volume = {4},
shorttitle = {Eco-{InfoVis} at {Work}},
url = {https://doi.org/10.1145/3375182},
doi = {10.1145/3375182},
abstract = {Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.},
number = {GROUP},
urldate = {2021-04-15},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Castelli, Nico and Taugerbeck, Sebastian and Stein, Martin and Jakobi, Timo and Stevens, Gunnar and Wulf, Volker},
month = jan,
year = {2020},
keywords = {eco-feedback, data visualization, iiot, iot, sid, a-paper},
pages = {02:1--02:27},
}

    2019

    • de Castro Leal, D., Krüger, M., Misaki, K., Randall, D. & Wulf, V. (2019)Guerilla Warfare and the Use of New (and Some Old) Technology: Lessons from FARC’s Armed Struggle in Colombia

      Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3290605.3300810
      [BibTeX] [Abstract] [Download PDF]

      Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one’s practices to other’s appropriation of technology in conflict.

      @inproceedings{de_castro_leal_guerilla_2019,
address = {New York, NY, USA},
series = {{CHI} '19},
title = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}: {Lessons} from {FARC}'s {Armed} {Struggle} in {Colombia}},
isbn = {978-1-4503-5970-2},
shorttitle = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}},
url = {https://doi.org/10.1145/3290605.3300810},
doi = {10.1145/3290605.3300810},
abstract = {Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one's practices to other's appropriation of technology in conflict.},
urldate = {2021-04-16},
booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {Association for Computing Machinery},
author = {de Castro Leal, Débora and Krüger, Max and Misaki, Kaoru and Randall, David and Wulf, Volker},
month = may,
year = {2019},
keywords = {appropriation, infrastructure, political conflict, war, a-paper},
pages = {1--12},
}

    • Kaufhold, M., Gizikis, A., Reuter, C., Habdank, M. & Grinko, M. (2019)Avoiding Chaotic Use of Social Media during Emergencies: Evaluation of Citizens‘ Guidelines

      IN Journal of Contingencies and Crisis Management (JCCM) doi:10.1111/1468-5973.12249
      [BibTeX] [Download PDF] 

      @article{kaufhold_avoiding_2019,
title = {Avoiding {Chaotic} {Use} of {Social} {Media} during {Emergencies}: {Evaluation} of {Citizens}' {Guidelines}},
url = {http://www.peasec.de/paper/2018/2018_KaufholdGizikisReuterHabdankGrinko_DesignEvaluationCitizenGuidelines_JCCM.pdf https://onlinelibrary.wiley.com/doi/abs/10.1111/1468-5973.12249},
doi = {10.1111/1468-5973.12249},
journal = {Journal of Contingencies and Crisis Management (JCCM)},
author = {Kaufhold, Marc-André and Gizikis, Alexis and Reuter, Christian and Habdank, Matthias and Grinko, Margarita},
year = {2019},
keywords = {A-Paper, EmerGent, KontiKat},
}

    • Stevens, G., Bossauer, P., Vonholdt, S. & Pakusch, C. (2019)Using Time and Space Efficiently in Driverless Cars: Findings of a Co-Design Study

      Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., Pages: 1–14
      [BibTeX] 

      @inproceedings{stevens_using_2019,
title = {Using {Time} and {Space} {Efficiently} in {Driverless} {Cars}: {Findings} of a {Co}-{Design} {Study}},
booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
author = {Stevens, Gunnar and Bossauer, Paul and Vonholdt, Stephanie and Pakusch, Christina},
year = {2019},
keywords = {a-paper},
pages = {1--14},
}

    2018

    • Reuter, C., Hughes, A. L. & Kaufhold, M. (2018)Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research

      IN International Journal on Human-Computer Interaction (IJHCI), Vol. 34, Pages: 280–294 doi:10.1080/10447318.2018.1427832
      [BibTeX] [Abstract] [Download PDF]

      Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.

      @article{reuter_social_2018,
title = {Social {Media} in {Crisis} {Management}: {An} {Evaluation} and {Analysis} of {Crisis} {Informatics} {Research}},
volume = {34},
url = {http://www.peasec.de/paper/2018/2018_ReuterHughesKaufhold_SocialMediaCrisisManagementEvaluation_IJHCI.pdf},
doi = {10.1080/10447318.2018.1427832},
abstract = {Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.},
number = {4},
journal = {International Journal on Human-Computer Interaction (IJHCI)},
author = {Reuter, Christian and Hughes, Amanda Lee and Kaufhold, Marc-André},
year = {2018},
keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, Selected, SMO},
pages = {280--294},
}

    • Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R., Tolmie, P. & Wulf, V. (2018)Facilitating Collaboration and Social Experiences with Videogames in Dementia: Results and Implications from a Participatory Design Study

      IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 175:1–175:23 doi:10.1145/3274444
      [BibTeX] [Download PDF] 

      @article{unbehaun_facilitating_2018,
title = {Facilitating {Collaboration} and {Social} {Experiences} with {Videogames} in {Dementia}: {Results} and {Implications} from a {Participatory} {Design} {Study}},
volume = {2},
issn = {2573-0142},
url = {http://doi.acm.org/10.1145/3274444},
doi = {10.1145/3274444},
number = {CSCW},
journal = {Proc. ACM Hum.-Comput. Interact.},
author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
month = nov,
year = {2018},
keywords = {A-Paper, dementia, exergame, ict, participatory design, qualitative research, videogame},
pages = {175:1--175:23},
}

    • Kaufhold, M., Rupp, N., Reuter, C., Amelunxen, C. & Cristaldi, M. (2018)112.SOCIAL: Design and Evaluation of a Mobile Crisis App for Bidirectional Communication between Emergency Services and Citizen

      Proceedings of the European Conference on Information Systems (ECIS). Portsmouth, UK, Publisher: AIS
      [BibTeX] [Download PDF] 

      @inproceedings{kaufhold_112social_2018,
address = {Portsmouth, UK},
title = {112.{SOCIAL}: {Design} and {Evaluation} of a {Mobile} {Crisis} {App} for {Bidirectional} {Communication} between {Emergency} {Services} and {Citizen}},
url = {http://ecis2018.eu/wp-content/uploads/2018/09/1458-doc.pdf https://aisel.aisnet.org/ecis2018_rp/81/},
booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
publisher = {AIS},
author = {Kaufhold, Marc-André and Rupp, Nicola and Reuter, Christian and Amelunxen, Christoph and Cristaldi, Massimo},
year = {2018},
keywords = {crisis management, CSCW, A-Paper, EmerGent, KontiKat, social media, bidirectional communication, KooperationHCI, mobile crisis apps},
}

    • Reuter, C., Ludwig, T. & Mischur, P. (2018)RescueGlass: Collaborative Applications involving Head-Mounted Displays for Red Cross Rescue Dog Units

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Pages: 1–38 doi:10.1007/s10606-018-9339-8
      [BibTeX] 

      @article{reuter_rescueglass_2018,
title = {{RescueGlass}: {Collaborative} {Applications} involving {Head}-{Mounted} {Displays} for {Red} {Cross} {Rescue} {Dog} {Units}},
doi = {10.1007/s10606-018-9339-8},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Reuter, Christian and Ludwig, Thomas and Mischur, Patrick},
year = {2018},
keywords = {HCI, A-Paper, KontiKat, Infrastruktur, KOKOS, Kooperation},
pages = {1--38},
}

    • Reuter, C. & Kaufhold, M. (2018)Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics

      IN Journal of Contingencies and Crisis Management (JCCM), Vol. 26, Pages: 41–57 doi:10.1111/1468-5973.12196
      [BibTeX] [Abstract] [Download PDF]

      Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.

      @article{reuter_fifteen_2018,
title = {Fifteen {Years} of {Social} {Media} in {Emergencies}: {A} {Retrospective} {Review} and {Future} {Directions} for {Crisis} {Informatics}},
volume = {26},
url = {http://www.peasec.de/paper/2018/2018_ReuterKaufhold_FifteenYearsSocialMediaEmergencies_JCCM.pdf http://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12196/full},
doi = {10.1111/1468-5973.12196},
abstract = {Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.},
number = {1},
journal = {Journal of Contingencies and Crisis Management (JCCM)},
author = {Reuter, Christian and Kaufhold, Marc-André},
year = {2018},
keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, SMO, Terror, Kokos},
pages = {41--57},
}

    • Unbehaun, D., Vaziri, D. D., Aal, K., Wieching, R., Tolmie, P. & Wulf, V. (2018)Exploring the Potential of Exergames to affect the Social and Daily Life of People with Dementia and their Caregivers

      Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., Publisher: ACM, Pages: 62
      [BibTeX] 

      @inproceedings{unbehaun_exploring_2018,
title = {Exploring the {Potential} of {Exergames} to affect the {Social} and {Daily} {Life} of {People} with {Dementia} and their {Caregivers}},
booktitle = {Proceedings of the 2018 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM},
author = {Unbehaun, David and Vaziri, Daryoush Daniel and Aal, Konstantin and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
year = {2018},
keywords = {A-Paper},
pages = {62},
}

    2017

    • Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter

      Proceedings of the International Conference on Wirtschaftsinformatik (WI). St. Gallen, Switzerland, Publisher: AIS, Pages: 649–663
      [BibTeX] [Abstract] [Download PDF]

      Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.

      @inproceedings{reuter_terrorbekampfung_2017,
address = {St. Gallen, Switzerland},
title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}},
url = {http://www.wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf http://aisel.aisnet.org/wi2017/track06/paper/6/ http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf},
abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.},
booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})},
publisher = {AIS},
author = {Reuter, Christian and Pätsch, Katja and Runft, Elena},
editor = {Leimeister, J.M. and Brenner, W.},
year = {2017},
keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, SMO, Terror},
pages = {649--663},
}

    • Castelli, N., Ogonowski, C., Jakobi, T., Stein, M., Stevens, G. & Wulf, V. (2017)What happened in my home?: An End-User Development Approach for Smart Home Data Visualization

      Proceedings of the Conference on Human Factors in Computing Systems (CHI).
      [BibTeX] [Abstract]

      Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.

      @inproceedings{castelli_what_2017,
title = {What happened in my home?: {An} {End}-{User} {Development} {Approach} for {Smart} {Home} {Data} {Visualization}},
abstract = {Smart home systems change the way we experience the home. While there are established research fields within HCI for visualizing specific use cases of a smart home, studies targeting user demands on visualizations spanning across multiple use cases are rare. Especially, individual data-related demands pose a challenge for usable visualizations. To investigate potentials of an end-user development (EUD) approach for flexibly supporting such demands, we developed a smart home system featuring both pre-defined visualizations and a visualization creation tool. To evaluate our concept, we installed our prototype in 12 households as part of a Living Lab study. Results are based on three interview studies, a design workshop and system log data. We identified eight overarching interests in home data and show how participants used pre-defined visualizations to get an overview and the creation tool to not only address specific use cases but also to answer questions by creating temporary visualizations.},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
author = {Castelli, Nico and Ogonowski, Corinna and Jakobi, Timo and Stein, Martin and Stevens, Gunnar and Wulf, Volker},
year = {2017},
keywords = {PRAXLABS, SMARTLIVE, a-paper},
}

    • Ludwig, T., Hansson, K., Aitamurto, T. & Gupta, N. (2017)Special Issue on Crowd Dynamics: Conflicts, Contradictions, and Cooperation Issues in Crowdsourcing

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. accepted
      [BibTeX] 

      @article{ludwig_special_2017,
title = {Special {Issue} on {Crowd} {Dynamics}: {Conflicts}, {Contradictions}, and {Cooperation} {Issues} in {Crowdsourcing}},
volume = {accepted},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Ludwig, Thomas and Hansson, Karin and Aitamurto, Tanja and Gupta, Neha},
year = {2017},
keywords = {CSCW, A-Paper},
}

    • Ludwig, T., Kotthaus, C., Reuter, C., van Dongen, S., Pipek, V., Dongen, S. V. & Pipek, V. (2017)Situated crowdsourcing during disasters: Managing the tasks of spontaneous volunteers through public displays

      IN International Journal on Human-Computer Studies (IJHCS), Vol. 102, Pages: 103–121 doi:10.1016/j.ijhcs.2016.09.008
      [BibTeX] [Abstract] [Download PDF]

      Abstract Although emergency services have already recognized the importance of citizen-initiated activities during disasters, still questions with regard to the coordination of spontaneous volunteers and their activities arise. Within our article, we will present a technological approach based on public displays which aims to foster situated crowdsourcing between affected citizens, spontaneous volunteers as well as official emergency services. We will address the research question: How can the situated tasks performed by spontaneous volunteers be supported by the use of public displays during disasters? First we will present the current state of the art with regard to the coordination practices of spontaneous volunteers and emergency services within disaster situations as well as related problems, potentials and specifics of situated crowdsourcing and public displays. To gain insight into actual coordination practices, we conducted an empirical study with 18 different stakeholders involved in disaster management. Based on the literature review and our empirical study, we have derived a technical concept that supports the task and activity management of spontaneous volunteers as well as the coordination both of the demands of affected people and the offers from spontaneous volunteers. We have implemented our concept as the public display application ‘City-Share‘, which provides a robust communication infrastructure and encompasses situated crowdsourcing mechanisms for managing offers and demands of activities on-the-ground. Based on its evaluation with several users, we will discuss our findings with regard to the assignment of tasks on-the-ground and situated crowdsourcing during emergencies. We outline that City-Share can improve a community’s disaster resilience, especially when focusing on the kind of collaborative resilience emerging between official stakeholders and spontaneous volunteers or affected citizens at a local level.

      @article{ludwig_situated_2017,
title = {Situated crowdsourcing during disasters: {Managing} the tasks of spontaneous volunteers through public displays},
volume = {102},
url = {http://wineme.uni-siegen.de/paper/2016/2016_Ludwigetal_SituatedCrowdsourcingPublicDisplay_IJHCS.pdf http://www.sciencedirect.com/science/article/pii/S1071581916301197},
doi = {10.1016/j.ijhcs.2016.09.008},
abstract = {Abstract Although emergency services have already recognized the importance of citizen-initiated activities during disasters, still questions with regard to the coordination of spontaneous volunteers and their activities arise. Within our article, we will present a technological approach based on public displays which aims to foster situated crowdsourcing between affected citizens, spontaneous volunteers as well as official emergency services. We will address the research question: How can the situated tasks performed by spontaneous volunteers be supported by the use of public displays during disasters? First we will present the current state of the art with regard to the coordination practices of spontaneous volunteers and emergency services within disaster situations as well as related problems, potentials and specifics of situated crowdsourcing and public displays. To gain insight into actual coordination practices, we conducted an empirical study with 18 different stakeholders involved in disaster management. Based on the literature review and our empirical study, we have derived a technical concept that supports the task and activity management of spontaneous volunteers as well as the coordination both of the demands of affected people and the offers from spontaneous volunteers. We have implemented our concept as the public display application ‘City-Share', which provides a robust communication infrastructure and encompasses situated crowdsourcing mechanisms for managing offers and demands of activities on-the-ground. Based on its evaluation with several users, we will discuss our findings with regard to the assignment of tasks on-the-ground and situated crowdsourcing during emergencies. We outline that City-Share can improve a community's disaster resilience, especially when focusing on the kind of collaborative resilience emerging between official stakeholders and spontaneous volunteers or affected citizens at a local level.},
number = {C},
journal = {International Journal on Human-Computer Studies (IJHCS)},
author = {Ludwig, Thomas and Kotthaus, Christoph and Reuter, Christian and van Dongen, Sören and Pipek, Volkmar and Dongen, Sören Van and Pipek, Volkmar},
year = {2017},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, KOKOS, Kooperation, Crisis management, Design case study, Disasters, Situated crowdsourcing, Spontaneous volunteers},
pages = {103--121},
}

    • Harmon, E., Korn, M. & Voida, A. (2017)Supporting Everyday Philanthropy: Care Work In Situ and at Scale

      Proceedings of the Conference on Computer-Supported Cooperative Work and Social Computing (CSCW). New York, USA
      [BibTeX] [Download PDF] 

      @inproceedings{harmon_supporting_2017,
address = {New York, USA},
title = {Supporting {Everyday} {Philanthropy}: {Care} {Work} {In} {Situ} and at {Scale}},
url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017-2.pdf},
booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})},
author = {Harmon, Ellie and Korn, Matthias and Voida, Amy},
year = {2017},
keywords = {CSCW, A-Paper},
}

    • Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2017)The Catch(es) with Smart Home – Experiences of a Living Lab Field Study

      Proceedings of the Conference on Human Factors in Computing Systems (CHI).
      [BibTeX] 

      @inproceedings{jakobi_catches_2017,
title = {The {Catch}(es) with {Smart} {Home} – {Experiences} of a {Living} {Lab} {Field} {Study}},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
year = {2017},
keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, UUIS},
}

    • Ludwig, T., Boden, A. & Pipek, V. (2017)3D Printers as Sociable Technologies: Taking Appropriation Infrastructures to the Internet of Things

      IN ACM Transactions on Computer-Human Interaction (TOCHI), Vol. 24
      [BibTeX] 

      @article{ludwig_3d_2017,
title = {{3D} {Printers} as {Sociable} {Technologies}: {Taking} {Appropriation} {Infrastructures} to the {Internet} of {Things}},
volume = {24},
number = {2},
journal = {ACM Transactions on Computer-Human Interaction (TOCHI)},
author = {Ludwig, Thomas and Boden, Alexander and Pipek, Volkmar},
year = {2017},
keywords = {CSCW, A-Paper},
}

    • Mosconi, G., Korn, M., Reuter, C., Tolmie, P., Teli, M. & Pipek, V. (2017)From Facebook to the Neighbourhood: Infrastructuring of Hybrid Community Engagement

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 26, Pages: 959–1003 doi:10.1007/s10606-017-9291-z
      [BibTeX] [Abstract] [Download PDF]

      In recent years, social media have increased the resources that individuals and organizations are able to mobilize for the development of socially innovative practices. In this article, we engage with a naturally occurring development in a Trentinian neighbourhood to examine the cooperative interactions amongst members of a local community. The first author and local residents of the neighbourhood participated in online discussions, decision making, and physical activities that led to material changes in the area. The interventions are motivated by and based on the concept of Social Street that combines online interactions in a closed Facebook group with face-to-face meetings seeking to practically engage the collective in accomplishing certain immediate or ongoing needs. Over the course of two years, we studied this local instantiation of Social Street in Trento, Italy by way of an action-oriented (digital) ethnography. Through this work, we demonstrate how urban neighbourhoods might benefit from hybrid forms of community engagement that are enacted through a constant back and forth between online and face-to-face interactions. We further argue that the infrastructuring of local urban collectives should follow strategies that pay attention to the multiple issues in urban neighbourhoods and people’s attachments to them. Overall, the paper reflects upon the challenges and configurations of participation that this form of community-work entails.

      @article{mosconi_facebook_2017,
title = {From {Facebook} to the {Neighbourhood}: {Infrastructuring} of {Hybrid} {Community} {Engagement}},
volume = {26},
url = {https://link.springer.com/article/10.1007/s10606-017-9291-z},
doi = {10.1007/s10606-017-9291-z},
abstract = {In recent years, social media have increased the resources that individuals and organizations are able to mobilize for the development of socially innovative practices. In this article, we engage with a naturally occurring development in a Trentinian neighbourhood to examine the cooperative interactions amongst members of a local community. The first author and local residents of the neighbourhood participated in online discussions, decision making, and physical activities that led to material changes in the area. The interventions are motivated by and based on the concept of Social Street that combines online interactions in a closed Facebook group with face-to-face meetings seeking to practically engage the collective in accomplishing certain immediate or ongoing needs. Over the course of two years, we studied this local instantiation of Social Street in Trento, Italy by way of an action-oriented (digital) ethnography. Through this work, we demonstrate how urban neighbourhoods might benefit from hybrid forms of community engagement that are enacted through a constant back and forth between online and face-to-face interactions. We further argue that the infrastructuring of local urban collectives should follow strategies that pay attention to the multiple issues in urban neighbourhoods and people's attachments to them. Overall, the paper reflects upon the challenges and configurations of participation that this form of community-work entails.},
number = {4-6},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Mosconi, Gaia and Korn, Matthias and Reuter, Christian and Tolmie, Peter and Teli, Maurizio and Pipek, Volkmar},
year = {2017},
keywords = {CSCW, HCI, A-Paper, SMO, KOKOS, HyServ},
pages = {959--1003},
}

    • Stein, M., Meurer, J., Boden, A. & Wulf, V. (2017)Mobility in Later Life – Appropriation of an Integrated Transportation Platform

      Proceedings of the Conference on Human Factors in Computing Systems (CHI).
      [BibTeX] 

      @inproceedings{stein_mobility_2017,
title = {Mobility in {Later} {Life} – {Appropriation} of an {Integrated} {Transportation} {Platform}},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
author = {Stein, Martin and Meurer, Johanna and Boden, Alexander and Wulf, Volker},
year = {2017},
keywords = {A-Paper},
}

    • Reuter, C., Kaufhold, M., Leopold, I. & Knipp, H. (2017)Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps

      European Conference on Information Systems (ECIS). Guimarães, Portugal, Publisher: AIS, Pages: 2187–2201
      [BibTeX] [Abstract] [Download PDF]

      Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens‘ perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16\%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.

      @inproceedings{reuter_katwarn_2017,
address = {Guimarães, Portugal},
title = {Katwarn, {NINA} or {FEMA}? {Multi}-{Method} {Study} on {Distribution}, {Use} and {Public} {Views} on {Crisis} {Apps}},
url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdLeopoldKnipp_CrisisApps_ECIS.pdf http://aisel.aisnet.org/ecis2017_rp/139/},
abstract = {Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16\%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.},
booktitle = {European {Conference} on {Information} {Systems} ({ECIS})},
publisher = {AIS},
author = {Reuter, Christian and Kaufhold, Marc-André and Leopold, Inken and Knipp, Hannah},
year = {2017},
keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, Terror},
pages = {2187--2201},
}

    • Hornung, D., Müller, C., Shlokovski, I. & Wulf, V. (2017)Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People

      Proceedings of the Conference on Human Factors in Computing Systems (CHI)., Pages: 7057–7069
      [BibTeX] [Download PDF] 

      @inproceedings{hornung_navigating_2017,
title = {Navigating {Relationships} and {Boundaries}: {Concerns} around {ICT}-uptake for {Elderly} {People}},
url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Navigating-Relationships-and-Boundaries-Concerns-around-ICT-uptake-for-Elderly-People.pdf},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
author = {Hornung, Dominik and Müller, Claudia and Shlokovski, Irini and Wulf, Volker},
year = {2017},
keywords = {A-Paper, italg, a-paper},
pages = {7057--7069},
}

    • Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2017)Social Media in Emergencies: A Representative Study on Citizens‘ Perception in Germany

      IN Proceedings of the ACM: Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing, Vol. 1, Pages: 1–19 doi:https://doi.org/10.1145/3134725
      [BibTeX] [Abstract] [Download PDF]

      The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens‘ perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens‘ perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones‘ weather and first aid apps.

      @article{reuter_social_2017-1,
title = {Social {Media} in {Emergencies}: {A} {Representative} {Study} on {Citizens}' {Perception} in {Germany}},
volume = {1},
url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdSpielhoferHahne_SocialMediaEmergenciesGermany_CSCW.pdf},
doi = {https://doi.org/10.1145/3134725},
abstract = {The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones' weather and first aid apps.},
number = {2},
journal = {Proceedings of the ACM: Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing},
author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie},
year = {2017},
keywords = {HCI, A-Paper, EmerGent, KontiKat, Selected, SMO},
pages = {1--19},
}

    • Reuter, C. & Spielhofer, T. (2017)Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens‘ Perception of Social Media in Emergencies in Europe

      IN Journal Technological Forecasting and Social Change (TFSC), Vol. 121, Pages: 168–180 doi:10.1016/j.techfore.2016.07.038
      [BibTeX] [Abstract] [Download PDF]

      Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available – especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent‘ this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens‘ attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens‘ attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.

      @article{reuter_towards_2017,
title = {Towards {Social} {Resilience}: {A} {Quantitative} and {Qualitative} {Survey} on {Citizens}' {Perception} of {Social} {Media} in {Emergencies} in {Europe}},
volume = {121},
url = {http://www.wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocialresilience-citizensurvey_tfsc.pdf http://www.sciencedirect.com/science/article/pii/S0040162516301986 http://wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocial},
doi = {10.1016/j.techfore.2016.07.038},
abstract = {Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available - especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent' this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens' attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens' attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.},
journal = {Journal Technological Forecasting and Social Change (TFSC)},
author = {Reuter, Christian and Spielhofer, Thomas},
year = {2017},
keywords = {CSCW, A-Paper, EmerGent, SMO, RSF},
pages = {168--180},
}

    • Korn, M. & Wagenknecht, S. (2017)Friction in Arenas of Repair: Hacking, Security Research, and Mobile Phone Infrastructure

      Proceedings of the Conference on Computer-Supported Cooperative Work and Social Computing (CSCW). New York, USA
      [BibTeX] [Download PDF] 

      @inproceedings{korn_friction_2017,
address = {New York, USA},
title = {Friction in {Arenas} of {Repair}: {Hacking}, {Security} {Research}, and {Mobile} {Phone} {Infrastructure}},
url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017.pdf},
booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})},
author = {Korn, Matthias and Wagenknecht, Susann},
year = {2017},
keywords = {CSCW, A-Paper},
}

    • Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter

      Proceedings of the International Conference on Wirtschaftsinformatik. St. Gallen, Switzerland, Pages: Accepted
      [BibTeX] [Abstract] [Download PDF]

      Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.

      @inproceedings{reuter_terrorbekampfung_2017-1,
address = {St. Gallen, Switzerland},
title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}},
url = {http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf},
abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.},
booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}},
author = {Reuter, Christian and Pätsch, Katja and Runft, Elena},
year = {2017},
keywords = {CSCW, A-Paper, EmerGent},
pages = {Accepted},
}

    2016

    • Stevens, G., Meurer, J., Pakusch, C. & Bossauer, P. (2016)From a Driver-centric towards a Service-centric lens on Self-Driving Cars

      CHI 2016 Workshop: HCI and Autonomous Vehicles: Contextual Experience Informs Design. San José, USA.
      [BibTeX] 

      @inproceedings{stevens_driver-centric_2016,
title = {From a {Driver}-centric towards a {Service}-centric lens on {Self}-{Driving} {Cars}},
booktitle = {{CHI} 2016 {Workshop}: {HCI} and {Autonomous} {Vehicles}: {Contextual} {Experience} {Informs} {Design}. {San} {José}, {USA}},
author = {Stevens, Gunnar and Meurer, Johanna and Pakusch, Christina and Bossauer, Paul},
year = {2016},
keywords = {PRAXLABS, a-paper},
}

    • Hansson, K., Muller, M., Aitamurto, T., Irani, L., Mazarakis, A., Gupta, N. & Ludwig, T. (2016)Crowd Dynamics: Exploring Conflicts and Contradictions in Crowdsourcing

      Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 3604–3611 doi:10.1145/2851581.2856505
      [BibTeX] [Download PDF] 

      @inproceedings{hansson_crowd_2016,
address = {New York, NY, USA},
series = {{CHI} {EA} '16},
title = {Crowd {Dynamics}: {Exploring} {Conflicts} and {Contradictions} in {Crowdsourcing}},
isbn = {978-1-4503-4082-3},
url = {http://doi.acm.org/10.1145/2851581.2856505},
doi = {10.1145/2851581.2856505},
booktitle = {Proceedings of the 2016 {CHI} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM},
author = {Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Irani, Lilly and Mazarakis, Athanasios and Gupta, Neha and Ludwig, Thomas},
year = {2016},
keywords = {CSCW, citizen science, crowd dynamics, crowdfunding, peer-production, crowd-work, crowdsourcing, a-paper},
pages = {3604--3611},
}

    • Ludwig, T., Reuter, C. & Pipek, V. (2016)From Publics to Communities: Researching the Path of Shared Issues Through ICT

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 25, Pages: 193–225 doi:10.1007/s10606-016-9252-y
      [BibTeX] [Abstract] [Download PDF]

      In recent years, citizens‘ movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected — whether negatively or positively — by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a `public‘ by the philosopher John Dewey. He believed it is necessary to improve communication to create a `Great Community‘ as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that `follows the issues‘ for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.

      @article{ludwig_publics_2016,
title = {From {Publics} to {Communities}: {Researching} the {Path} of {Shared} {Issues} {Through} {ICT}},
volume = {25},
issn = {0925-9724},
url = {http://wineme.uni-siegen.de/paper/2016/2016_ludwigreuterpipek_frompublicstocommunities_jcscw.pdf http://dx.doi.org/10.1007/s10606-016-9252-y https://www.wineme.uni-siegen.de/paper/2016/2016_ludwigreuterpipek_frompublicstocommunities_jcscw.pdf},
doi = {10.1007/s10606-016-9252-y},
abstract = {In recent years, citizens' movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected — whether negatively or positively — by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a `public' by the philosopher John Dewey. He believed it is necessary to improve communication to create a `Great Community' as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that `follows the issues' for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.},
number = {2-3},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
year = {2016},
keywords = {CSCW, HCI, A-Paper, EmerGent, SMO, Kooperation, Communities, Infrastructures, Mobile devices, Publics, Social media},
pages = {193--225},
}

    • Rohde, M., Brödner, P., Stevens, G. & Wulf, V. (2016)Grounded Design: A Praxeological IS Research Perspective

      IN Journal of Information Technology (JIT) doi:DOI: 10.1057/jit.2016.5
      [BibTeX] [Download PDF] 

      @article{rohde_grounded_2016,
title = {Grounded {Design}: {A} {Praxeological} {IS} {Research} {Perspective}},
url = {http://link.springer.com/article/10.1057/jit.2016.5},
doi = {DOI: 10.1057/jit.2016.5},
journal = {Journal of Information Technology (JIT)},
author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Wulf, Volker},
year = {2016},
keywords = {A-Paper, DBL},
}

    • Meurer, J., Lawo, D., Janssen, L. & Wulf, V. (2016)Designing Mobility Eco-Feedback for Elderly Users

      Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 921–926 doi:10.1145/2851581.2851599
      [BibTeX] [Download PDF] 

      @inproceedings{meurer_designing_2016,
address = {New York, NY, USA},
series = {{CHI} {EA} '16},
title = {Designing {Mobility} {Eco}-{Feedback} for {Elderly} {Users}},
isbn = {978-1-4503-4082-3},
url = {http://doi.acm.org/10.1145/2851581.2851599},
doi = {10.1145/2851581.2851599},
booktitle = {Proceedings of the 2016 {CHI} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM},
author = {Meurer, Johanna and Lawo, Dennis and Janssen, Lukas and Wulf, Volker},
year = {2016},
keywords = {PRAXLABS, mobility, behavior change, eco-feedback, elderly adults, persuasive sustainability, a-paper},
pages = {921--926},
}

    • Ludwig, T., Dax, J., Pipek, V. & Randall, D. (2016)Work or Leisure? Designing a User-Centered Approach for Researching Activity ‘in the Wild‘

      IN Journal of Personal and Ubiquitous Computing (PUC), Springer
      [BibTeX] 

      @article{ludwig_work_2016,
title = {Work or {Leisure}? {Designing} a {User}-{Centered} {Approach} for {Researching} {Activity} ‘in the {Wild}'},
journal = {Journal of Personal and Ubiquitous Computing (PUC), Springer},
author = {Ludwig, Thomas and Dax, Julian and Pipek, Volkmar and Randall, David},
year = {2016},
keywords = {CSCW, A-Paper, MdK},
}

    • Wagenknecht, S. & Korn, M. (2016)Hacking as Transgressive Infrastructuring: Mobile Phone Networks and the German Chaos Computer Club

      Proceedings of the 19th \ACM\ Conference on Computer-Supported Cooperative Work and Social Computing (\CSCW\ 2016). San Francisco, USA, Pages: 1104–1117
      [BibTeX] 

      @inproceedings{wagenknecht_hacking_2016,
address = {San Francisco, USA},
title = {Hacking as {Transgressive} {Infrastructuring}: {Mobile} {Phone} {Networks} and the {German} {Chaos} {Computer} {Club}},
booktitle = {Proceedings of the 19th \{{ACM}\} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} (\{{CSCW}\} 2016)},
author = {Wagenknecht, Susann and Korn, Matthias},
year = {2016},
keywords = {CSCW, A-Paper},
pages = {1104--1117},
}

    • Reuter, C., Ludwig, T., Kaufhold, M. & Spielhofer, T. (2016)Emergency Services‘ Attitudes towards Social Media: A Quantitative and Qualitative Survey across Europe

      IN International Journal on Human-Computer Studies (IJHCS), Vol. 95, Pages: 96–111 doi:10.1016/j.ijhcs.2016.03.005
      [BibTeX] [Abstract] [Download PDF]

      Various studies show that social media is used in emergencies – and that in spite of possible challenges for emergency services, beneficial use cases can be identified. However, relatively little empirical data is available regarding the attitudes of emergency services towards social media, and almost none of a comparative nature. This article summarizes the findings of a survey conducted of the EU project ‘EmerGent‘ with 761 emergency service staff across 32 European countries from September to December 2014. The main aims of the survey were to explore the attitudes expressed by emergency service staff towards social media for private and organizational use as well as the levels and main factors influencing the current and likely future use of social media in their organizations. Based on our results, we discuss possible enhancements of the emergency management cycle using social media.

      @article{reuter_emergency_2016,
title = {Emergency {Services}' {Attitudes} towards {Social} {Media}: {A} {Quantitative} and {Qualitative} {Survey} across {Europe}},
volume = {95},
url = {https://www.wineme.uni-siegen.de/paper/2016/2016_reuteretal_emergencyservicesattiudessurveysocialmedia_ijhcs.pdf http://www.sciencedirect.com/science/article/pii/S1071581916000379 http://wineme.uni-siegen.de/paper/2016/2016_reuteretal_emergencyservicesatt},
doi = {10.1016/j.ijhcs.2016.03.005},
abstract = {Various studies show that social media is used in emergencies – and that in spite of possible challenges for emergency services, beneficial use cases can be identified. However, relatively little empirical data is available regarding the attitudes of emergency services towards social media, and almost none of a comparative nature. This article summarizes the findings of a survey conducted of the EU project ‘EmerGent' with 761 emergency service staff across 32 European countries from September to December 2014. The main aims of the survey were to explore the attitudes expressed by emergency service staff towards social media for private and organizational use as well as the levels and main factors influencing the current and likely future use of social media in their organizations. Based on our results, we discuss possible enhancements of the emergency management cycle using social media.},
journal = {International Journal on Human-Computer Studies (IJHCS)},
author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Spielhofer, Thomas},
year = {2016},
keywords = {CSCW, HCI, A-Paper, EmerGent, Selected, SMO},
pages = {96--111},
}

    • Tadic, B., Rohde, M., Wulf, V. & Randall, D. (2016)ICT Use by Prominent Activists in Republika Srpska

      IN Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems – CHI ’16, Pages: 3364–3377 doi:10.1145/2858036.2858153
      [BibTeX] [Download PDF] 

      @article{tadic_ict_2016,
title = {{ICT} {Use} by {Prominent} {Activists} in {Republika} {Srpska}},
url = {http://dl.acm.org/citation.cfm?id=2858036.2858153 http://wineme.uni-siegen.de/paper/2016/p3364-tadic.pdf},
doi = {10.1145/2858036.2858153},
journal = {Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16},
author = {Tadic, Borislav and Rohde, Markus and Wulf, Volker and Randall, David},
year = {2016},
keywords = {A-Paper, social media, activism, activist, Bosnia, facebook, ICT, nonprofit, political, protest, srpska, tools},
pages = {3364--3377},
}

    2015

    • Ley, B., Ogonowski, C., Mu, M., Hess, J., Race, N. J. P., Randall, D., Rouncefield, M. & Wulf, V. (2015)At Home with Users: A Comparative View of Living Labs

      IN Interacting with Computers, Vol. 27, Pages: 21–35 doi:10.1093/iwc/iwu025
      [BibTeX] [Abstract] [Download PDF]

      Living Labs provide a human-centric‘ research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users‘ individual characteristics and their role in the community dynamics of Living Labs.

      @article{ley_at_2015,
title = {At {Home} with {Users}: {A} {Comparative} {View} of {Living} {Labs}},
volume = {27},
issn = {0953-5438},
url = {http://iwc.oxfordjournals.org/content/early/2014/07/29/iwc.iwu025.abstract http://dx.doi.org/10.1093/iwc/iwu025},
doi = {10.1093/iwc/iwu025},
abstract = {Living Labs provide a human-centric' research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users' individual characteristics and their role in the community dynamics of Living Labs.},
number = {1},
journal = {Interacting with Computers},
author = {Ley, Benedikt and Ogonowski, Corinna and Mu, Mu and Hess, Jan and Race, Nicholas J P and Randall, David and Rouncefield, Mark and Wulf, Volker},
month = jul,
year = {2015},
keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, Smart Live, SOCIALMEDIA},
pages = {21--35},
}

    • Yerousis, G., Aal, K., von Rekowski, T., Randall, D., Rohde, M. & Wulf, V. (2015)Computer-Enabled Project Spaces: Connecting with Palestinian Refugees across Camp Boundaries

      Proceedings of the ACM Conference on Human Factors in Computing Systems – CHI ’15. New York, New York, USA, Publisher: ACM Press, Pages: 3749–3758 doi:10.1145/2702123.2702283
      [BibTeX] [Abstract] [Download PDF]

      Come_IN computer clubs are an established approach to support inter-cultural and inter-generational learning in German neighborhoods. We explore the adaptation of the come_IN concept to the Palestinian context as a means to bridge the social and economic divide that has plagued West Bank society for a period of more than six decades. Social exclusion, political conflicts and prolonged military occupation have kept the refugee camps in a perpetual state of marginalization. In this paper we report on our work in Al Amari – a Palestinian refugee camp adjacent to the city of Ramallah. We examine how the computer club enables the emergence of social ties among residents of the camp and university students acting as tutors. Even though the ties are small-scale and informal, they have the potential to generate new and wider opportunities for exchange that may eventually support more social integration between the camp’s marginalized population and the wider Palestinian population.

      @inproceedings{yerousis_computer-enabled_2015,
address = {New York, New York, USA},
title = {Computer-{Enabled} {Project} {Spaces}: {Connecting} with {Palestinian} {Refugees} across {Camp} {Boundaries}},
volume = {1},
isbn = {978-1-4503-3145-6},
url = {http://dl.acm.org/citation.cfm?id=2702123.2702283 http://dx.doi.org/10.1145/2702123.2702283},
doi = {10.1145/2702123.2702283},
abstract = {Come\_IN computer clubs are an established approach to support inter-cultural and inter-generational learning in German neighborhoods. We explore the adaptation of the come\_IN concept to the Palestinian context as a means to bridge the social and economic divide that has plagued West Bank society for a period of more than six decades. Social exclusion, political conflicts and prolonged military occupation have kept the refugee camps in a perpetual state of marginalization. In this paper we report on our work in Al Amari – a Palestinian refugee camp adjacent to the city of Ramallah. We examine how the computer club enables the emergence of social ties among residents of the camp and university students acting as tutors. Even though the ties are small-scale and informal, they have the potential to generate new and wider opportunities for exchange that may eventually support more social integration between the camp's marginalized population and the wider Palestinian population.},
booktitle = {Proceedings of the {ACM} {Conference} on {Human} {Factors} in {Computing} {Systems} - {CHI} '15},
publisher = {ACM Press},
author = {Yerousis, George and Aal, Konstantin and von Rekowski, Thomas and Randall, David and Rohde, Markus and Wulf, Volker},
month = apr,
year = {2015},
keywords = {PRAXLABS, yallah, A-Paper, computer club, communities, integration, learning, empowerment},
pages = {3749--3758},
}

    • Reuter, C., Ludwig, T., Kaufhold, M. & Pipek, V. (2015)XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters

      Proceedings of the Conference on Human Factors in Computing Systems (CHI). Seoul, Korea, Publisher: ACM Press, Pages: 4093–4102 doi:10.1145/2702123.2702171
      [BibTeX] [Abstract] [Download PDF]

      Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with „digital volunteers“ such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application „XHELP“, which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.

      @inproceedings{reuter_xhelp_2015,
address = {Seoul, Korea},
title = {{XHELP}: {Design} of a {Cross}-{Platform} {Social}-{Media} {Application} to {Support} {Volunteer} {Moderators} in {Disasters}},
url = {http://www.peasec.de/paper/2015/2015_ReuterLudwigKaufholdPipek_XHELP_CHI.pdf https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigkaufholdpipek_xhelp_chi.pdf https://www.youtube.com/watch?v=UJjonJRa3Lg http://dl.acm.org/citation.cfm?id=2702171},
doi = {10.1145/2702123.2702171},
abstract = {Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with "digital volunteers" such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application "XHELP", which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
publisher = {ACM Press},
author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Pipek, Volkmar},
year = {2015},
keywords = {CSCW, HCI, A-Paper, EmerGent, Selected, SMO, Kooperation},
pages = {4093--4102},
}

    • Müller, C., Hornung, D., Hamm, T. & Wulf, V. (2015)Practice – based Design of a Neighborhood Portal : Focusing on Elderly Tenants in a City Quarter Living Lab

      IN Proceedings of the International Conference on Human Factors in Computing Systems (CHI), Pages: 2295–2304 doi:10.1145/2702123.2702449
      [BibTeX] [Abstract] [Download PDF]

      This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study’s positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops‘ to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.

      @article{muller_practice_2015,
title = {Practice - based {Design} of a {Neighborhood} {Portal} : {Focusing} on {Elderly} {Tenants} in a {City} {Quarter} {Living} {Lab}},
url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2022/02/2702123.2702449.pdf},
doi = {10.1145/2702123.2702449},
abstract = {This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R\&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study's positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops' to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.},
journal = {Proceedings of the International Conference on Human Factors in Computing Systems (CHI)},
author = {Müller, Claudia and Hornung, Dominik and Hamm, Theodor and Wulf, Volker},
year = {2015},
keywords = {methodology, action research, city quarter, design, elderly people, Living Lab, participatory, practice, italg, a-paper},
pages = {2295--2304},
}

    • Ludwig, T., Reuter, C., Siebigteroth, T. & Pipek, V. (2015)CrowdMonitor: Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies

      Proceedings of the International Conference on Human Factors in Computing Systems (CHI). New York, USA, Publisher: ACM Press, Pages: 4083–4092
      [BibTeX] [Abstract] [Download PDF]

      Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.

      @inproceedings{ludwig_crowdmonitor_2015,
address = {New York, USA},
title = {{CrowdMonitor}: {Mobile} {Crowd} {Sensing} for {Assessing} {Physical} and {Digital} {Activities} of {Citizens} during {Emergencies}},
url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreutersiebigterothpipek_crowdmonitor_chi.pdf},
abstract = {Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.},
booktitle = {Proceedings of the {International} {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
publisher = {ACM Press},
author = {Ludwig, Thomas and Reuter, Christian and Siebigteroth, Tim and Pipek, Volkmar},
editor = {Begole, Bo and Jinwoo, Kim and Kor, Inkpeni and Woontack, Woo},
year = {2015},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, Kooperation},
pages = {4083--4092},
}

    • Kaufhold, M. & Reuter, C. (2015)Konzept und Evaluation einer Facebook-Applikation zur crossmedialen Selbstorganisation freiwilliger Helfer

      Proceedings of the International Conference on Wirtschaftsinformatik. Osnabrück, Germany, Publisher: AIS
      [BibTeX] [Abstract] [Download PDF]

      Das mitteleuropäische Hochwasser 2013 sorgte für große Schäden in weiten Teilen Deutschlands. Währenddessen und in der anschließenden Wiederherstellungsphase koordinierten betroffene und nicht betroffene Bürger ihre Hilfsaktivitäten nicht nur vor Ort, sondern auch in sozialen Medien wie Twitter, Facebook und mit Tools wie Google Maps. Basierend auf einer Vorstudie zu den Aktivitäten in Twitter und Facebook sowie Interviews mit „Digital Volunteers“ (hier: Gründer und Moderatoren von Facebook-Gruppen zum Hochwasser) stellt dieser Beitrag eine als Facebook-App realisierte crossmediale Applikation zur gruppen- und plattformübergreifenden Informationsbeschaffung und -Veröffentlichung vor, die der (Selbst-)Koordination ungebundener Helfer dienen soll. Diese wurde mit 20 Nutzern qualitativ evaluiert und zeigt Implikationen für die technische Unterstützung der Partizipation Freiwilliger in Katastrophenlagen auf.

      @inproceedings{kaufhold_konzept_2015,
address = {Osnabrück, Germany},
title = {Konzept und {Evaluation} einer {Facebook}-{Applikation} zur crossmedialen {Selbstorganisation} freiwilliger {Helfer}},
url = {http://www.wi2015.uni-osnabrueck.de/Files/WI2015-D-14-911.pdf},
abstract = {Das mitteleuropäische Hochwasser 2013 sorgte für große Schäden in weiten Teilen Deutschlands. Währenddessen und in der anschließenden Wiederherstellungsphase koordinierten betroffene und nicht betroffene Bürger ihre Hilfsaktivitäten nicht nur vor Ort, sondern auch in sozialen Medien wie Twitter, Facebook und mit Tools wie Google Maps. Basierend auf einer Vorstudie zu den Aktivitäten in Twitter und Facebook sowie Interviews mit „Digital Volunteers“ (hier: Gründer und Moderatoren von Facebook-Gruppen zum Hochwasser) stellt dieser Beitrag eine als Facebook-App realisierte crossmediale Applikation zur gruppen- und plattformübergreifenden Informationsbeschaffung und -Veröffentlichung vor, die der (Selbst-)Koordination ungebundener Helfer dienen soll. Diese wurde mit 20 Nutzern qualitativ evaluiert und zeigt Implikationen für die technische Unterstützung der Partizipation Freiwilliger in Katastrophenlagen auf.},
booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}},
publisher = {AIS},
author = {Kaufhold, Marc-André and Reuter, Christian},
year = {2015},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, SMO, Kooperation},
}

    • Ludwig, T., Reuter, C. & Pipek, V. (2015)Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies

      IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 21, Pages: Article 17 doi:10.1145/2749461
      [BibTeX] [Abstract] [Download PDF]

      People all over the world are regularly affected by disasters and emergencies. Besides official emergency services, ordinary citizens are getting increasingly involved in crisis response work. They are usually present on-site at the place of incident and use social media to share information about the event. For emergency services, the large amount of citizen-generated content in social media, however, means that finding high-quality information is similar to “finding a needle in a haystack”. This article presents an approach to how a dynamic and subjective quality assessment of citizen-generated content could support the work of emergency services. First, we present results of our empirical study concerning the usage of citizen-generated content by emergency services. Based on our literature review and empirical study, we derive design guidelines and describe a concept for dynamic quality measurement that is implemented as a service-oriented web-application “Social Haystack.” Finally, we outline findings of its evaluation and implications thereof.

      @article{ludwig_social_2015,
title = {Social {Haystack}: {Dynamic} {Quality} {Assessment} of {Citizen}-{Generated} {Content} in {Social} {Media} during {Emergencies}},
volume = {21},
url = {http://dl.acm.org/citation.cfm?id=2798442.2749461 https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterpipek_socialhaystack_tochi.pdf},
doi = {10.1145/2749461},
abstract = {People all over the world are regularly affected by disasters and emergencies. Besides official emergency services, ordinary citizens are getting increasingly involved in crisis response work. They are usually present on-site at the place of incident and use social media to share information about the event. For emergency services, the large amount of citizen-generated content in social media, however, means that finding high-quality information is similar to “finding a needle in a haystack”. This article presents an approach to how a dynamic and subjective quality assessment of citizen-generated content could support the work of emergency services. First, we present results of our empirical study concerning the usage of citizen-generated content by emergency services. Based on our literature review and empirical study, we derive design guidelines and describe a concept for dynamic quality measurement that is implemented as a service-oriented web-application “Social Haystack.” Finally, we outline findings of its evaluation and implications thereof.},
number = {4},
journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
year = {2015},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, SMO, MdK},
pages = {Article 17},
}

    • Ludwig, T., Reuter, C. & Pipek, V. (2015)Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies

      IN ACM Transactions on Computer-Human Interaction, Vol. 22, Pages: 17:1–17:27
      [BibTeX] [Download PDF] 

      @article{ludwig_social_2015-1,
title = {Social {Haystack}: {Dynamic} {Quality} {Assessment} of {Citizen}-{Generated} {Content} in {Social} {Media} during {Emergencies}},
volume = {22},
url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterpipek_socialhaystack_tochi.pdf},
number = {4},
journal = {ACM Transactions on Computer-Human Interaction},
author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
year = {2015},
keywords = {CSCW, PRAXLABS, A-Paper, EmerGent, MdK},
pages = {17:1--17:27},
}

    2014

    • Reuter, C., Ludwig, T. & Pipek, V. (2014)Ad Hoc Participation in Situation Assessment: Supporting Mobile Collaboration in Emergencies

      IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 21, Pages: 26:1–26:26 doi:10.1145/2651365
      [BibTeX] [Abstract] [Download PDF]

      Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even beyond local and organizational boundaries, is needed. Such informal practices can facilitate ad hoc participation of units in situation assessment, but this may lack overall situation awareness. This paper presents a study on how emergent ‘collaboration needs‘ in current work of response teams, who are located on-site and in the control center, could be supported by mobile geo-collaboration systems. First, we present the results of an empirical study about informal work and mobile collaboration practices of emergency services. Then we describe the concept of a mobile geo-collaboration system that addresses the aspects detected in the empirical study and that was implemented as an Android application using web sockets, a technology enabling full-duplex ad hoc communication. Finally we outline the findings of its evaluation in practice and its implications.

      @article{reuter_ad_2014,
title = {Ad {Hoc} {Participation} in {Situation} {Assessment}: {Supporting} {Mobile} {Collaboration} in {Emergencies}},
volume = {21},
issn = {10730516},
url = {http://www.wineme.uni-siegen.de/paper/2014/2014_reuterludwigpipek_adhocparticipation_tochi.pdf},
doi = {10.1145/2651365},
abstract = {Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even beyond local and organizational boundaries, is needed. Such informal practices can facilitate ad hoc participation of units in situation assessment, but this may lack overall situation awareness. This paper presents a study on how emergent ‘collaboration needs' in current work of response teams, who are located on-site and in the control center, could be supported by mobile geo-collaboration systems. First, we present the results of an empirical study about informal work and mobile collaboration practices of emergency services. Then we describe the concept of a mobile geo-collaboration system that addresses the aspects detected in the empirical study and that was implemented as an Android application using web sockets, a technology enabling full-duplex ad hoc communication. Finally we outline the findings of its evaluation in practice and its implications.},
number = {5},
journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar},
month = nov,
year = {2014},
keywords = {CSCW, emergency management, HCI, PRAXLABS, A-Paper, Selected, Kooperation, InfoStrom, MdK, GI-CSCW-A, WKWI-A, participation, awareness, mobile devices, ethnography, collaboration, design case study, IF 1.2, situation assessment},
pages = {26:1--26:26},
}

    • Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy

      Proceedings of CHI ’14. New York, New York, USA, Publisher: ACM Press, Pages: 1923–1932 doi:10.1145/2556288.2557300
      [BibTeX] [Download PDF] 

      @inproceedings{meurer_social_2014,
address = {New York, New York, USA},
title = {Social dependency and mobile autonomy},
isbn = {978-1-4503-2473-1},
url = {http://dl.acm.org/citation.cfm?id=2556288.2557300},
doi = {10.1145/2556288.2557300},
booktitle = {Proceedings of {CHI} '14},
publisher = {ACM Press},
author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
month = apr,
year = {2014},
keywords = {PRAXLABS, design, ethnography, dynamic ridesharing, elderly, social experiences, a-paper},
pages = {1923--1932},
}

    • Dachtera, J., Randall, D. & Wulf, V. (2014)Research on Research: Design Research at the Margins: Academia, Industry and End-Users

      Proceedings of the ACM conference on Human factors in computing systems – CHI ’14. New York, New York, USA, Publisher: ACM Press, Pages: 713–722 doi:10.1145/2556288.2557261
      [BibTeX] [Download PDF] 

      @inproceedings{dachtera_research_2014-1,
address = {New York, New York, USA},
title = {Research on {Research}: {Design} {Research} at the {Margins}: {Academia}, {Industry} and {End}-{Users}},
isbn = {978-1-4503-2473-1},
url = {http://dl.acm.org/citation.cfm?id=2556288.2557261},
doi = {10.1145/2556288.2557261},
booktitle = {Proceedings of the {ACM} conference on {Human} factors in computing systems - {CHI} '14},
publisher = {ACM Press},
author = {Dachtera, Juri and Randall, Dave and Wulf, Volker},
month = apr,
year = {2014},
keywords = {PRAXLABS, design research, joint research, mode2-research, a-paper},
pages = {713--722},
}

    • Boden, A., Dörner, C., Draxler, S., Pipek, V., Stevens, G. & Wulf, V. (2014)Tangible and Screen-Based Interfaces for End-User Workflow Modeling

      IN IEEE Software, Vol. 31, Pages: 65–71 doi:10.1109/MS.2013.71
      [BibTeX] [Download PDF] 

      @article{boden_tangible_2014,
title = {Tangible and {Screen}-{Based} {Interfaces} for {End}-{User} {Workflow} {Modeling}},
volume = {31},
url = {http://dx.doi.org/10.1109/MS.2013.71},
doi = {10.1109/MS.2013.71},
number = {4},
journal = {IEEE Software},
author = {Boden, Alexander and Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Stevens, Gunnar and Wulf, Volker},
year = {2014},
keywords = {CSCW, PRAXLABS, A-Paper, MdK, EUDISMES},
pages = {65--71},
}

    • Dachtera, J., Randall, D. & Wulf, V. (2014)Research on research

      IN Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14, Pages: 713–722 doi:10.1145/2556288.2557261
      [BibTeX] [Download PDF] 

      @article{dachtera_research_2014,
title = {Research on research},
issn = {00377856},
url = {http://dl.acm.org/citation.cfm?id=2556288.2557261},
doi = {10.1145/2556288.2557261},
journal = {Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14},
author = {Dachtera, Juri and Randall, Dave and Wulf, Volker},
year = {2014},
keywords = {A-Paper, design research, joint research, mode2-research},
pages = {713--722},
}

    • Draxler, S., Stevens, G. & Boden, A. (2014)Keeping the Development Environment Up to Date—A Study of the Situated Practices of Appropriating the Eclipse IDE

      IN IEEE Transactions on Software Engineering, Vol. 40, Pages: 1061–1074
      [BibTeX] 

      @article{draxler_keeping_2014,
title = {Keeping the {Development} {Environment} {Up} to {Date}—{A} {Study} of the {Situated} {Practices} of {Appropriating} the {Eclipse} {IDE}},
volume = {40},
number = {11},
journal = {IEEE Transactions on Software Engineering},
author = {Draxler, Sebastian and Stevens, Gregory and Boden, Alexander},
year = {2014},
keywords = {CSCW, A-Paper, CUBES},
pages = {1061--1074},
}

    • Pipek, V., Liu, S. B. & Kerne, A. (2014)Crisis Informatics and Collaboration: A Brief Introduction

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 23, Pages: 339–345 doi:10.1007/s10606-014-9211-4
      [BibTeX] [Download PDF] 

      @article{pipek_crisis_2014,
title = {Crisis {Informatics} and {Collaboration}: {A} {Brief} {Introduction}},
volume = {23},
url = {http://link.springer.com/10.1007/s10606-014-9211-4},
doi = {10.1007/s10606-014-9211-4},
number = {4-6},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Pipek, Volkmar and Liu, Sophia B. and Kerne, Andruid},
year = {2014},
keywords = {CSCW, PRAXLABS, A-Paper},
pages = {339--345},
}

    • Ley, B., Ludwig, T., Pipek, V., Randall, D. D., Reuter, C. & Wiedenhoefer, T. (2014)Information and Expertise Sharing in Inter-Organizational Crisis Management

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 23, Pages: 347–387 doi:10.1007/s10606-014-9205-2
      [BibTeX] [Abstract] [Download PDF]

      Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it impossible to plan for all contingencies. A degree of ongoing improvisation, which typically occurs by means of a variety of information and expertise sharing practices, therefore becomes necessary. This, however, faces many challenges, such as different organizational cultures, distinct individual and coordinative work practices and discrete information systems. Our work entails an examination of the practices of information and expertise sharing, and the obstacles to it, in inter-organizational crisis management. We conceive of this as a design case study, such that we examine a problem area and its scope; conduct detailed enquiries into practice in that area, and provide design recommendations for implementation and evaluation. First, we will present the results of an empirical study of collaboration practices between organizations and public authorities with security responsibilities such as the police, fire departments, public administration and electricity network operators, mainly in scenarios of medium to large power outages in Germany. Based on these results, we will describe a concept, which was designed, implemented and evaluated as a system prototype, in two iterations. While the first iteration focuses on situation assessment, the second iteration also includes inter-organizational collaboration functionalities. Based on the findings of our evaluations with practitioners, we will discuss how to support collaboration with a particular focus on information and expertise sharing.

      @article{ley_information_2014,
title = {Information and {Expertise} {Sharing} in {Inter}-{Organizational} {Crisis} {Management}},
volume = {23},
url = {https://www.wineme.uni-siegen.de/paper/2014/2014_informationsharingcrisis_jcscw.pdf},
doi = {10.1007/s10606-014-9205-2},
abstract = {Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it impossible to plan for all contingencies. A degree of ongoing improvisation, which typically occurs by means of a variety of information and expertise sharing practices, therefore becomes necessary. This, however, faces many challenges, such as different organizational cultures, distinct individual and coordinative work practices and discrete information systems. Our work entails an examination of the practices of information and expertise sharing, and the obstacles to it, in inter-organizational crisis management. We conceive of this as a design case study, such that we examine a problem area and its scope; conduct detailed enquiries into practice in that area, and provide design recommendations for implementation and evaluation. First, we will present the results of an empirical study of collaboration practices between organizations and public authorities with security responsibilities such as the police, fire departments, public administration and electricity network operators, mainly in scenarios of medium to large power outages in Germany. Based on these results, we will describe a concept, which was designed, implemented and evaluated as a system prototype, in two iterations. While the first iteration focuses on situation assessment, the second iteration also includes inter-organizational collaboration functionalities. Based on the findings of our evaluations with practitioners, we will discuss how to support collaboration with a particular focus on information and expertise sharing.},
number = {4-6},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Ley, Benedikt and Ludwig, Thomas and Pipek, Volkmar and Randall, Dave David and Reuter, Christian and Wiedenhoefer, Torben},
year = {2014},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, MdK, GI-CSCW-A, Collaboration, Design Case Study, Expertise Sharing, IF 1.1, Information Management, Inter-Organizational Crisis Management, WKWI-B},
pages = {347--387},
}

    • Meurer, J., Stein, M., Randall, D., Rohde, M. & Wulf, V. (2014)Social dependency and mobile autonomy – Supporting older adults‘ mobility with ridesharing ICT

      Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14. New York, NY, USA, Publisher: ACM Press, Pages: 1923–1932 doi:10.1145/2556288.2557300
      [BibTeX] [Download PDF] 

      @inproceedings{meurer_social_2014-1,
address = {New York, NY, USA},
title = {Social dependency and mobile autonomy – {Supporting} older adults' mobility with ridesharing {ICT}},
isbn = {978-1-4503-2473-1},
url = {http://dl.acm.org/citation.cfm?doid=2556288.2557300},
doi = {10.1145/2556288.2557300},
booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
publisher = {ACM Press},
author = {Meurer, Johanna and Stein, Martin and Randall, David and Rohde, Markus and Wulf, Volker},
year = {2014},
keywords = {A-Paper, s-mobil},
pages = {1923--1932},
}

    • Wan, L., Müller, C., Wulf, V. & Randall, D. (2014)Addressing the subtleties in dementia care

      Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14. New York, New York, USA, Publisher: ACM Press, Pages: 3987–3996 doi:10.1145/2556288.2557307
      [BibTeX] 

      @inproceedings{wan_addressing_2014,
address = {New York, New York, USA},
title = {Addressing the subtleties in dementia care},
isbn = {978-1-4503-2473-1},
doi = {10.1145/2556288.2557307},
booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
publisher = {ACM Press},
author = {Wan, Lin and Müller, Claudia and Wulf, Volker and Randall, David},
year = {2014},
keywords = {PRAXLABS, A-Paper, italg, a-paper},
pages = {3987--3996},
}

    2013

    • Ogonowski, C., Ley, B., Hess, J., Wan, L. & Wulf, V. (2013)Designing for the Living Room: Long-term User Involvement in a Living Lab

      Proceedings of CHI ’13. New York, USA, Publisher: ACM, Pages: 1539–1548 doi:10.1145/2470654.2466205
      [BibTeX] [Download PDF] 

      @inproceedings{ogonowski_designing_2013,
address = {New York, USA},
series = {{CHI} '13},
title = {Designing for the {Living} {Room}: {Long}-term {User} {Involvement} in a {Living} {Lab}},
isbn = {978-1-4503-1899-0},
url = {http://doi.acm.org/10.1145/2470654.2466205},
doi = {10.1145/2470654.2466205},
booktitle = {Proceedings of {CHI} '13},
publisher = {ACM},
author = {Ogonowski, Corinna and Ley, Benedikt and Hess, Jan and Wan, Lin and Wulf, Volker},
month = apr,
year = {2013},
keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, SocialMedia, participatory design, living lab, LivingLabEnergy, domestic domain, long-term user study},
pages = {1539--1548},
}

    • Wulf, V., Aal, K., Abu Kteish, I., Atam, M., Schubert, K., Rohde, M., Yerousis, G. & Randall, D. (2013)Fighting against the wall: Social media use by political activists in a Palestinian village

      Proceedings of CHI ’13., Publisher: ACM, Pages: 1979–1988 doi:10.1145/2470654.2466262
      [BibTeX] [Abstract] [Download PDF]

      We analyze practices of political activists in a Palestinian village located in the West Bank, who organize weekly demonstrations against Israel’s settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consisting of eight days ‘on the ground‘ observation and interviewing, and extensive monitoring of Internet communication. We describe the activists‘ background and their efforts to organize these demonstrations under conditions of military occupation. Over time, we observe the role both digital and material factors play in the organization of protest.

      @inproceedings{wulf_fighting_2013,
title = {Fighting against the wall: {Social} media use by political activists in a {Palestinian} village},
isbn = {978-1-4503-1899-0},
url = {http://dl.acm.org/citation.cfm?id=2470654.2466262},
doi = {10.1145/2470654.2466262},
abstract = {We analyze practices of political activists in a Palestinian village located in the West Bank, who organize weekly demonstrations against Israel's settlement policy and the separation wall. Over a period of 28 months, we conducted a field study consisting of eight days ‘on the ground' observation and interviewing, and extensive monitoring of Internet communication. We describe the activists' background and their efforts to organize these demonstrations under conditions of military occupation. Over time, we observe the role both digital and material factors play in the organization of protest.},
booktitle = {Proceedings of {CHI} '13},
publisher = {ACM},
author = {Wulf, Volker and Aal, Konstantin and Abu Kteish, Ibrahim and Atam, Meryem and Schubert, Kai and Rohde, Markus and Yerousis, George and Randall, David},
year = {2013},
keywords = {PRAXLABS, yallah, Come\_In, appropriation, field study, political protest, social media, a-paper},
pages = {1979--1988},
}

    • Lazar, J., Wulf, V., Barbosa, S., Gulliksen, J., McEwan, T., Martinez-Normand, L., Palanque, P., Prates, R., Tsai, J. & Winckler, M. (2013)Workshop on engaging the human-computer interaction community with public policymaking internationally

      IN CHI ’13 Extended Abstracts on Human Factors in Computing Systems on – CHI EA ’13, Pages: 3279 doi:10.1145/2468356.2479666
      [BibTeX] [Download PDF] 

      @article{lazar_workshop_2013,
title = {Workshop on engaging the human-computer interaction community with public policymaking internationally},
url = {http://dl.acm.org/citation.cfm?id=2468356.2479666},
doi = {10.1145/2468356.2479666},
journal = {CHI '13 Extended Abstracts on Human Factors in Computing Systems on - CHI EA '13},
author = {Lazar, Jonathan and Wulf, Volker and Barbosa, Simone and Gulliksen, Jan and McEwan, Tom and Martinez-Normand, Loic and Palanque, Philippe and Prates, Raquel and Tsai, Janice and Winckler, Marco},
year = {2013},
keywords = {accessibility, ergonomics, funding, human subjects protection, public policy, rankings, regulation, rulemaking, safety, standards, a-paper},
pages = {3279},
}

    • Ogonowski, C., Ley, B. & Stevens, G. (2013)Challenges of Long-Term User Involvement in a Living Lab

      CHI ’13 Workshop on Methods for Studying Technology in the Home., Pages: 1–4
      [BibTeX] 

      @inproceedings{ogonowski_challenges_2013,
title = {Challenges of {Long}-{Term} {User} {Involvement} in a {Living} {Lab}},
isbn = {978-1-4503-1899-0},
booktitle = {{CHI} '13 {Workshop} on {Methods} for {Studying} {Technology} in the {Home}},
author = {Ogonowski, Corinna and Ley, Benedikt and Stevens, Gunnar},
year = {2013},
keywords = {PRAXLABS, Living Lab, long-term study, LivingLabEnergy, domestic domain, a-paper},
pages = {1--4},
}

    • Reuter, C. & Ritzkatis, M. (2013)Unterstützung mobiler Geo-Kollaboration zur Lageeinschätzung von Feuerwehr und Polizei

      Proceedings of the International Conference on Wirtschaftsinformatik (WI). Leipzig, Germany, Pages: 1877–1891
      [BibTeX] [Abstract] [Download PDF]

      Aufgrund komplexer und dringlicher Aufgaben steht die Zusammenarbeit über örtliche und organisationale Grenzen hinweg bei Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie Feuerwehr und Polizei, an der Tagesordnung. Ziel dieses Beitrags ist es zu untersuchen, wie die Kollaboration von Einsatzkräften vor Ort und jenen in der Leitstelle durch mobile Geokollaborationssysteme unterstützt werden kann. Nach einer Darstellung verwandter Arbeiten werden anhand einer qualitativen empirischen Studie die Informations- und Kommunikationspraktiken mobiler Einsatzkräfte vorgestellt. Hierauf aufbauend folgt die Konzeptionierung und Umsetzung eines mobilen Geokolla- borationssystems, welches an ein bestehendes Krisenmanagementsystem und Geoinformationssystem (GIS) angebunden ist und als Android-App realisiert wurde. Abschließend werden die Evaluationsergebnisse dieses Systems im Anwendungsfeld vorgestellt.

      @inproceedings{reuter_unterstutzung_2013,
address = {Leipzig, Germany},
title = {Unterstützung mobiler {Geo}-{Kollaboration} zur {Lageeinschätzung} von {Feuerwehr} und {Polizei}},
url = {https://www.wineme.uni-siegen.de/paper/2013/reuterritzkatis2013_mobilegeokollaboration_wi2013.pdf http://aisel.aisnet.org/wi2013/117},
abstract = {Aufgrund komplexer und dringlicher Aufgaben steht die Zusammenarbeit über örtliche und organisationale Grenzen hinweg bei Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie Feuerwehr und Polizei, an der Tagesordnung. Ziel dieses Beitrags ist es zu untersuchen, wie die Kollaboration von Einsatzkräften vor Ort und jenen in der Leitstelle durch mobile Geokollaborationssysteme unterstützt werden kann. Nach einer Darstellung verwandter Arbeiten werden anhand einer qualitativen empirischen Studie die Informations- und Kommunikationspraktiken mobiler Einsatzkräfte vorgestellt. Hierauf aufbauend folgt die Konzeptionierung und Umsetzung eines mobilen Geokolla- borationssystems, welches an ein bestehendes Krisenmanagementsystem und Geoinformationssystem (GIS) angebunden ist und als Android-App realisiert wurde. Abschließend werden die Evaluationsergebnisse dieses Systems im Anwendungsfeld vorgestellt.},
booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})},
author = {Reuter, Christian and Ritzkatis, Michael},
editor = {Alt, Rainer and Franczyk, Bogdan},
year = {2013},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, SMO, Kooperation, InfoStrom, Feuerwehr, Geoinformationssysteme, Kollaboration, Mobile Applications, Polizei},
pages = {1877--1891},
}

    • Hess, J. & Wan, L. (2013)Sketching Design Dimensions for TV centered Cross Platform Environments

      CHI ’13 Workshop on Exploring and Enhancing the User Experience for Television.
      [BibTeX] 

      @inproceedings{hess_sketching_2013,
title = {Sketching {Design} {Dimensions} for {TV} centered {Cross} {Platform} {Environments}},
isbn = {978-1-4503-0268-5},
booktitle = {{CHI} '13 {Workshop} on {Exploring} and {Enhancing} the {User} {Experience} for {Television}},
author = {Hess, Jan and Wan, Lin},
year = {2013},
keywords = {PRAXLABS, social media, awareness, cross platform environments, remote control, social tv, a-paper},
}

    • Schwartz, T., Denef, S., Stevens, G., Ramirez, L. & Wulf, V. (2013)Cultivating Energy Literacy: Results from a Longitudinal Living Lab Study of a Home Energy Management System

      Proceedings of CHI ’13. New York, NY, USA, Publisher: ACM, Pages: 1193–1202 doi:10.1145/2470654.2466154
      [BibTeX] [Abstract] [Download PDF]

      This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption both in realtime and in retrospective on the TV and on mobile devices. Contrasting with existing research focused on how technology persuades people to consume less energy, our study uses a grounded approach to analyze HEMS emplacement. As an important result, we present here the issue of ‚energy literacy‘. Our study reveals that, by using HEMS, participants became increasingly literate in understanding domestic electricity consumption. We discuss the role HEMS played in that process and how the acquired literacy changed energy consumption patterns. We conclude that literacy in energy consumption has value on its own and explain how eco feedback system designs can benefit from this understanding. Copyright © 2013 ACM.

      @inproceedings{schwartz_cultivating_2013,
address = {New York, NY, USA},
series = {{CHI} '13},
title = {Cultivating {Energy} {Literacy}: {Results} from a {Longitudinal} {Living} {Lab} {Study} of a {Home} {Energy} {Management} {System}},
isbn = {978-1-4503-1899-0},
url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84877999779&partnerID=40&md5=0f531b7b46008d99297158e1951b58a2 http://doi.acm.org/10.1145/2470654.2466154},
doi = {10.1145/2470654.2466154},
abstract = {This paper presents results of a three-year research project focused on the emplacement of Home Energy Management Systems (HEMS) in a living lab setting with seven households. The HEMS used in this study allowed householders to monitor energy consumption both in realtime and in retrospective on the TV and on mobile devices. Contrasting with existing research focused on how technology persuades people to consume less energy, our study uses a grounded approach to analyze HEMS emplacement. As an important result, we present here the issue of 'energy literacy'. Our study reveals that, by using HEMS, participants became increasingly literate in understanding domestic electricity consumption. We discuss the role HEMS played in that process and how the acquired literacy changed energy consumption patterns. We conclude that literacy in energy consumption has value on its own and explain how eco feedback system designs can benefit from this understanding. Copyright © 2013 ACM.},
booktitle = {Proceedings of {CHI} '13},
publisher = {ACM},
author = {Schwartz, Tobias and Denef, Sebastian and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
year = {2013},
keywords = {PRAXLABS, Energy literacy, Energy monitoring, HEMS, a-paper},
pages = {1193--1202},
}

    • Heger, O. & Reuter, C. (2013)IT-basierte Unterstützung virtueller und realer Selbsthilfegemeinschaften in Katastrophenlagen

      Proceedings of the International Conference on Wirtschaftsinformatik (WI). Leipzig, Germany, Pages: 1861–1875
      [BibTeX] [Abstract] [Download PDF]

      Social Media wird zunehmend von Betroffenen und Selbsthilfegemeinschaften in Katastrophenlagen genutzt. In diesem Beitrag werden Studien zu ‚virtuellen‘ und ‚realen‘ Selbsthilfeaktivitäten dargestellt. Untersucht wurden zum einen ‚virtuelle‘ Selbsthilfeaktivitäten in Twitter während der Tornadokatastrophe in den USA am 27./28.4.2011 mit besonderem Fokus auf die zeitlichen Verläufe und Nutzergruppen; zum anderen ‚reale‘ Selbsthilfe anhand Interviews mit Behörden und Organisationen mit Sicherheitsaufgaben (BOS). Hierauf aufbauend werden Gestaltungsaspekte und Anforderungen für Social Media zur Unterstützung von Krisenhelfern bzw. Selbst- und Nachbarschafts- hilfe und zur Kombination von virtuellen und realen Aktivitäten im Katastrophenmanagement diskutiert.

      @inproceedings{heger_it-basierte_2013,
address = {Leipzig, Germany},
title = {{IT}-basierte {Unterstützung} virtueller und realer {Selbsthilfegemeinschaften} in {Katastrophenlagen}},
url = {https://www.wineme.uni-siegen.de/paper/2013/hegerreuter2013_it-selbsthilfegemeinschaften_wi2013.pdf},
abstract = {Social Media wird zunehmend von Betroffenen und Selbsthilfegemeinschaften in Katastrophenlagen genutzt. In diesem Beitrag werden Studien zu ‚virtuellen‘ und ‚realen‘ Selbsthilfeaktivitäten dargestellt. Untersucht wurden zum einen ‚virtuelle‘ Selbsthilfeaktivitäten in Twitter während der Tornadokatastrophe in den USA am 27./28.4.2011 mit besonderem Fokus auf die zeitlichen Verläufe und Nutzergruppen; zum anderen ‚reale‘ Selbsthilfe anhand Interviews mit Behörden und Organisationen mit Sicherheitsaufgaben (BOS). Hierauf aufbauend werden Gestaltungsaspekte und Anforderungen für Social Media zur Unterstützung von Krisenhelfern bzw. Selbst- und Nachbarschafts- hilfe und zur Kombination von virtuellen und realen Aktivitäten im Katastrophenmanagement diskutiert.},
booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})},
author = {Heger, Oliver and Reuter, Christian},
editor = {Alt, Rainer and Franczyk, Bogdan},
year = {2013},
keywords = {CSCW, HCI, A-Paper, SMO, Kooperation, InfoStrom, Katastrophenmanagement, Nachbarschaftshilfe, Selbsthilfe, Social Media, Twitter},
pages = {1861--1875},
}

    • Schwartz, T., Stevens, G., Ramirez, L. & Wulf, V. (2013)Uncovering practices of making energy consumption accountable

      IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 20, Pages: 1–30 doi:10.1145/2463579.2463583
      [BibTeX] [Download PDF] 

      @article{schwartz_uncovering_2013-1,
title = {Uncovering practices of making energy consumption accountable},
volume = {20},
issn = {10730516},
url = {http://dl.acm.org/citation.cfm?doid=2463579.2463583},
doi = {10.1145/2463579.2463583},
number = {2},
journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
author = {Schwartz, Tobias and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
month = may,
year = {2013},
keywords = {A-Paper},
pages = {1--30},
}

    • Ludwig, T., Reuter, C. & Pipek, V. (2013)What You See Is What I Need: Mobile Reporting Practices in Emergencies

      Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW). Paphos, Cyrus, Publisher: Springer, Pages: 181–206 doi:10.1007/978-1-4471-5346-7_10
      [BibTeX] [Abstract] [Download PDF]

      Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre’s IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.

      @inproceedings{ludwig_what_2013,
address = {Paphos, Cyrus},
title = {What {You} {See} {Is} {What} {I} {Need}: {Mobile} {Reporting} {Practices} in {Emergencies}},
url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_wysiwin-morep_ecscw.pdf http://link.springer.com/chapter/10.1007/978-1-4471-5346-7_10},
doi = {10.1007/978-1-4471-5346-7_10},
abstract = {Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre's IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.},
booktitle = {Proceedings of the {European} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({ECSCW})},
publisher = {Springer},
author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
editor = {Bertelsen, Olav W. and Ciolfi, Luigina and Grasso, Antonietta and Papadopoulos, George Angelos},
year = {2013},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, MdK},
pages = {181--206},
}

    • Hess, J., Randall, D., Pipek, V. & Wulf, V. (2013)Involving Users in the wild-Participatory Product Development in and with Online Communities

      IN International Journal of Human-Computer Studies (IJHCS), Vol. 71, Pages: 570–589 doi:10.1016/j.ijhcs.2013.01.003
      [BibTeX] [Download PDF] 

      @article{hess_involving_2013,
title = {Involving {Users} in the wild-{Participatory} {Product} {Development} in and with {Online} {Communities}},
volume = {71},
url = {http://dx.doi.org/10.1016/j.ijhcs.2013.01.003},
doi = {10.1016/j.ijhcs.2013.01.003},
number = {5},
journal = {International Journal of Human-Computer Studies (IJHCS)},
author = {Hess, Jan and Randall, David and Pipek, Volkmar and Wulf, Volker},
year = {2013},
keywords = {CSCW, PRAXLABS, A-Paper, MdK, EUDISMES, Participatory design, End user development, User-driven software development},
pages = {570--589},
}

    • Ackerman, M., Dachtera, J., Pipek, V. & Wulf, V. (2013)Sharing Knowledge and Expertise: The CSCW View of Knowledge Management

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 22, Pages: 531–573 doi:10.1007/s10606-013-9192-8
      [BibTeX] [Download PDF] 

      @article{ackerman_sharing_2013,
title = {Sharing {Knowledge} and {Expertise}: {The} {CSCW} {View} of {Knowledge} {Management}},
volume = {22},
url = {http://dx.doi.org/10.1007/s10606-013-9192-8},
doi = {10.1007/s10606-013-9192-8},
number = {4-6},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Ackerman, Mark and Dachtera, Juri and Pipek, Volkmar and Wulf, Volker},
year = {2013},
keywords = {CSCW, A-Paper, MdK},
pages = {531--573},
}

    • Wan, L., Hess, J., Ley, B., Wulf, V. & Sjablow, V. (2013)Onegai: A Demand-driven Photo Sharing Tool with Location Reference

      CHI ’13 Extended Abstracts on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 841–846 doi:10.1145/2468356.2468507
      [BibTeX] [Download PDF] 

      @inproceedings{wan_onegai_2013,
address = {New York, NY, USA},
series = {{CHI} {EA} '13},
title = {Onegai: {A} {Demand}-driven {Photo} {Sharing} {Tool} with {Location} {Reference}},
isbn = {978-1-4503-1952-2},
url = {http://doi.acm.org/10.1145/2468356.2468507},
doi = {10.1145/2468356.2468507},
booktitle = {{CHI} '13 {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}},
publisher = {ACM},
author = {Wan, Lin and Hess, Jan and Ley, Benedikt and Wulf, Volker and Sjablow, Vitali},
year = {2013},
keywords = {CSCW, demand-driven sharing, intimate visual co-presence, lightweight visual communication, location-based media sharing, a-paper},
pages = {841--846},
}

    2012

    • Stumpf, S., Burnett, M., Pipek, V. & Wong, W. (2012)End-user interactions with intelligent and autonomous systems

      CHI Conference on Human Factors in Computing Systems, CHI ’12, Extended Abstracts Volume, Austin, TX, USA, May 5-10, 2012., Publisher: ACM, Pages: 2755–2758 doi:10.1145/2212776.2212713
      [BibTeX] [Download PDF] 

      @inproceedings{stumpf_end-user_2012,
title = {End-user interactions with intelligent and autonomous systems},
isbn = {978-1-4503-1016-1},
url = {http://doi.acm.org/10.1145/2212776.2212713},
doi = {10.1145/2212776.2212713},
booktitle = {{CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} '12, {Extended} {Abstracts} {Volume}, {Austin}, {TX}, {USA}, {May} 5-10, 2012},
publisher = {ACM},
author = {Stumpf, Simone and Burnett, Margaret and Pipek, Volkmar and Wong, Weng-Keen},
editor = {Konstan, Joseph A and Chi, Ed H and Höök, Kristina},
year = {2012},
keywords = {CSCW, PRAXLABS, a-paper},
pages = {2755--2758},
}

    • Draxler, S., Stevens, G., Stein, M., Boden, A. & Randall, D. (2012)Supporting the social context of technology appropriation

      Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems – CHI ’12. New York, New York, USA, Publisher: ACM Press, Pages: 2835–2844 doi:10.1145/2207676.2208687
      [BibTeX] [Download PDF] 

      @inproceedings{draxler_supporting_2012,
address = {New York, New York, USA},
title = {Supporting the social context of technology appropriation},
isbn = {978-1-4503-1015-4},
url = {http://dl.acm.org/citation.cfm?doid=2207676.2208687},
doi = {10.1145/2207676.2208687},
booktitle = {Proceedings of the 2012 {ACM} annual conference on {Human} {Factors} in {Computing} {Systems} - {CHI} '12},
publisher = {ACM Press},
author = {Draxler, Sebastian and Stevens, Gunnar and Stein, Martin and Boden, Alexander and Randall, David},
year = {2012},
keywords = {A-Paper},
pages = {2835--2844},
}

    • Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings

      Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems – CHI ’12. New York, New York, USA, Publisher: ACM Press, Pages: 2639–2648 doi:10.1145/2207676.2208655
      [BibTeX] 

      @inproceedings{muller_ict-development_2012,
address = {New York, New York, USA},
title = {{ICT}-development in residential care settings},
isbn = {978-1-4503-1015-4},
doi = {10.1145/2207676.2208655},
booktitle = {Proceedings of the 2012 {ACM} annual conference on {Human} {Factors} in {Computing} {Systems} - {CHI} '12},
publisher = {ACM Press},
author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
year = {2012},
keywords = {A-Paper, italg, a-paper},
pages = {2639--2648},
}

    • Hess, J., Reuter, C., Pipek, V. & Wulf, V. (2012)Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs

      IN International Journal of Cooperative Information Systems (IJCIS), Vol. 21, Pages: 263–296 doi:10.1142/S0218843012500049
      [BibTeX] [Abstract] [Download PDF]

      Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.

      @article{hess_supporting_2012,
title = {Supporting {End}-{User} {Articulations} in {Evolving} {Business} {Processes}: {A} {Case} {Study} to explore {Intuitive} {Notations} and {Interaction} {Designs}},
volume = {21},
url = {https://www.wineme.uni-siegen.de/paper/2012/2012_hessreuterpipekwulf_supportingenduserarticulations_ijcis.pdf},
doi = {10.1142/S0218843012500049},
abstract = {Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.},
number = {4},
journal = {International Journal of Cooperative Information Systems (IJCIS)},
author = {Hess, Jan and Reuter, Christian and Pipek, Volkmar and Wulf, Volker},
year = {2012},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, InfoStrom, RSBE, MdK, EUDISMES, articulation support, business process modeling, end-user development, flexible workflows, Knowledge work, pen-and-paper based interactions, process adaptations},
pages = {263--296},
}

    • Pipek, V., Wulf, V. & Johri, A. (2012)Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 261–282 doi:10.1007/s10606-011-9138-y
      [BibTeX] [Download PDF] 

      @article{pipek_bridging_2012,
title = {Bridging {Artifacts} and {Actors}: {Expertise} {Sharing} in {Organizational} {Ecosystems}},
volume = {21},
url = {http://dx.doi.org/10.1007/s10606-011-9138-y},
doi = {10.1007/s10606-011-9138-y},
number = {2-3},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Pipek, Volkmar and Wulf, Volker and Johri, Aditya},
year = {2012},
keywords = {CSCW, A-Paper},
pages = {261--282},
}

    • Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management

      Proceedings of the Conference on Human Factors in Computing Systems (CHI). Austin, USA, Publisher: ACM Press, Pages: 1529 doi:10.1145/2207676.2208617
      [BibTeX] [Abstract] [Download PDF]

      Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.

      @inproceedings{ley_supporting_2012,
address = {Austin, USA},
title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}},
isbn = {978-1-4503-1015-4},
url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf http://dl.acm.org/citation.cfm?doid=2207676.2208617},
doi = {10.1145/2207676.2208617},
abstract = {Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
publisher = {ACM Press},
author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben},
year = {2012},
keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, RSBE},
pages = {1529},
}

    • Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home

      Proceedings of CHI ’12. New York, NY, USA, Publisher: ACM Press, Pages: 2639–2648
      [BibTeX] 

      @inproceedings{muller_ict-development_2012-1,
address = {New York, NY, USA},
title = {{ICT}-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home},
booktitle = {Proceedings of {CHI} '12},
publisher = {ACM Press},
author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
year = {2012},
keywords = {PRAXLABS, italg, a-paper},
pages = {2639--2648},
}

    • Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management

      Proceedings of the Conference on Human Factors in Computing Systems (CHI). Austin, USA, Publisher: ACM Press, Pages: 1529–1538
      [BibTeX] [Download PDF] 

      @inproceedings{ley_supporting_2012-2,
address = {Austin, USA},
title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}},
url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
publisher = {ACM Press},
author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben},
year = {2012},
keywords = {CSCW, PRAXLABS, A-Paper, InfoStrom, RSBE},
pages = {1529--1538},
}

    2011

    • Yetim, F. (2011)Bringing discourse ethics to Value Sensitive Design: Pathways toward a deliberative future

      IN AIS Transactions on Human-Computer Interaction, Vol. 3, Pages: 133–155
      [BibTeX] [Abstract]

      Value Sensitive Design (VSD) is a comprehensive framework for advancing a value-centered research and design agenda. It provides methods for producing and evaluating a design outcome by taking human values into account. Drawing on discourse ethics, this paper first critically analyzes the status quo in VSD and identifies some gaps. These mainly concern the lack of explicit methods for supporting a deliberative and legitimate process of decision making with respect to many concerns, including the identification of stakeholders, the legitimation of common design communication, the justification of trade-offs and/or a common regulation in case of competing or incommensurable values, as well as the deliberativeness of other design decisions such as the selection of design goals and means. In addition, this paper suggests ways to move VSD toward the standards of discourse ethics by drawing on the knowledge base of critical research in the Information Systems field. In particular, the suggestions concern the inclusion of a practical method for boundary critique and different types of discourses and principles as well as discourse support methods and tools for structuring participation in a way that allows participants to deal with the plurality of values, norms, goals and means deliberatively. Finally, this paper revisits a VSD case and explores the applicability of the ideas suggested.

      @article{yetim_bringing_2011,
title = {Bringing discourse ethics to {Value} {Sensitive} {Design}: {Pathways} toward a deliberative future},
volume = {3},
abstract = {Value Sensitive Design (VSD) is a comprehensive framework for advancing a value-centered research and design agenda. It provides methods for producing and evaluating a design outcome by taking human values into account. Drawing on discourse ethics, this paper first critically analyzes the status quo in VSD and identifies some gaps. These mainly concern the lack of explicit methods for supporting a deliberative and legitimate process of decision making with respect to many concerns, including the identification of stakeholders, the legitimation of common design communication, the justification of trade-offs and/or a common regulation in case of competing or incommensurable values, as well as the deliberativeness of other design decisions such as the selection of design goals and means. In addition, this paper suggests ways to move VSD toward the standards of discourse ethics by drawing on the knowledge base of critical research in the Information Systems field. In particular, the suggestions concern the inclusion of a practical method for boundary critique and different types of discourses and principles as well as discourse support methods and tools for structuring participation in a way that allows participants to deal with the plurality of values, norms, goals and means deliberatively. Finally, this paper revisits a VSD case and explores the applicability of the ideas suggested.},
number = {2},
journal = {AIS Transactions on Human-Computer Interaction},
author = {Yetim, Fahri},
year = {2011},
keywords = {A-Paper, value sensitive design, critical research, discourse ethics, methodology, reflective practice, Values, values dams and flows},
pages = {133--155},
}

    • Chi, E. H., Czerwinski, M., Millen, D. R., Randall, D., Stevens, G., Wulf, V. & Zimmermann, J. (2011)Transferability of Research Findings: Context-Dependent or Model-Driven

      IN Proc. ACM Conf. on Human Factors in Computing Systems (CHI), Pages: 651–654 doi:10.1145/1979742.1979494
      [BibTeX] [Abstract]

      In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.

      @article{chi_transferability_2011,
title = {Transferability of {Research} {Findings}: {Context}-{Dependent} or {Model}-{Driven}},
doi = {10.1145/1979742.1979494},
abstract = {In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.},
journal = {Proc. ACM Conf. on Human Factors in Computing Systems (CHI)},
author = {Chi, Ed H and Czerwinski, Mary and Millen, David R and Randall, Dave and Stevens, Gunnar and Wulf, Volker and Zimmermann, John},
year = {2011},
keywords = {A-Paper, practice, epistemology, hci methods, information interfaces and presentation, models},
pages = {651--654},
}

    • Yetim, F., Stevens, G., Draxler, S. & Wulf, V. (2011)Fostering Continuous User Participation by Embedding a Communication Support Tool in User Interfaces

      IN AIS Transactions on Human-Computer Interaction, Vol. 4, Pages: 153–168 doi:10.5121/ijfcst.2014.4403
      [BibTeX] [Abstract]

      News reports of Internet-based security breaches, identity theft, fraud, and other dangers may increase the perceived risk and decrease the perceived benefits of using electronic services (or e-services). We examine whether interactivity serves as a means to diminish the perceived risks and increase the perceived benefits of using e-services. To examine interactivity‟s influence on consumers‟ perceptions, we conducted a laboratory experiment using a simulated web-based, online payment system. When compared to a non-interactive preview of an online payment system, we found that consumers who used an interactive e-service simulation reported higher perceived involvement and authenticity as well as higher intangibility and risks of e-services. Further, we found that interactivity moderated relationships such that consumers were more likely to report higher intentions to use e- services. The paper concludes with implications for research and practice

      @article{yetim_fostering_2011,
title = {Fostering {Continuous} {User} {Participation} by {Embedding} a {Communication} {Support} {Tool} in {User} {Interfaces}},
volume = {4},
issn = {19443900},
doi = {10.5121/ijfcst.2014.4403},
abstract = {News reports of Internet-based security breaches, identity theft, fraud, and other dangers may increase the perceived risk and decrease the perceived benefits of using electronic services (or e-services). We examine whether interactivity serves as a means to diminish the perceived risks and increase the perceived benefits of using e-services. To examine interactivity‟s influence on consumers‟ perceptions, we conducted a laboratory experiment using a simulated web-based, online payment system. When compared to a non-interactive preview of an online payment system, we found that consumers who used an interactive e-service simulation reported higher perceived involvement and authenticity as well as higher intangibility and risks of e-services. Further, we found that interactivity moderated relationships such that consumers were more likely to report higher intentions to use e- services. The paper concludes with implications for research and practice},
number = {2},
journal = {AIS Transactions on Human-Computer Interaction},
author = {Yetim, Fahri and Stevens, Gunnar and Draxler, Sebastian and Wulf, Volker},
year = {2011},
keywords = {A-Paper},
pages = {153--168},
}

    • Klein, S. & Wulf, V. (2011)Editorial des Tracks „Theorie und Methodik der Wirtschaftsinformatik“

      IN Proceedings der zehnten internationalen Tagung Wirtschaftsinformatik (WI 2011) am 16. – 18.2. 2011 in Zürich, Pages: 1155–1156
      [BibTeX] 

      @article{klein_editorial_2011,
title = {Editorial des {Tracks} "{Theorie} und {Methodik} der {Wirtschaftsinformatik}"},
journal = {Proceedings der zehnten internationalen Tagung Wirtschaftsinformatik (WI 2011) am 16. - 18.2. 2011 in Zürich},
author = {Klein, Stefan and Wulf, Volker},
year = {2011},
keywords = {A-Paper},
pages = {1155--1156},
}

    • Schubert, K., Weibert, A. & Wulf, V. (2011)Locating computer clubs in multicultural neighborhoods: How collaborative project work fosters integration processes

      IN International Journal of Human-Computer Studies, Vol. 69, Pages: 669–678 doi:10.1016/j.ijhcs.2010.12.007
      [BibTeX] [Abstract] [Download PDF]

      Located in socially and culturally diverse neighborhoods, we have built a network of intercultural computer clubs, called come-IN. These clubs offer a place to share practices among children and adults of diverse ethnical backgrounds. We show how this initiative ties into the striving for the integration of migrant communities and host society in Germany. In this paper, we analyze how collaborative project work and the use of mobile media and technologies contribute to integration processes in multicultural neighborhoods. Qualitative data gathered from interviews with club participants, participative observation in the computer clubs, as well as the analysis of artifacts created during project work provides the background needed to match local needs and peculiarities with (mobile) technologies. Based on these findings we present two approaches to add to the technological infrastructure: (1) a mesh-network extending the clubs into the neighborhood and (2) a project management tool, which supports projects and stimulates the sharing of ideas among projects. © 2011 Elsevier Ltd.

      @article{schubert_locating_2011,
title = {Locating computer clubs in multicultural neighborhoods: {How} collaborative project work fosters integration processes},
volume = {69},
issn = {10715819},
url = {http://dx.doi.org/10.1016/j.ijhcs.2010.12.007},
doi = {10.1016/j.ijhcs.2010.12.007},
abstract = {Located in socially and culturally diverse neighborhoods, we have built a network of intercultural computer clubs, called come-IN. These clubs offer a place to share practices among children and adults of diverse ethnical backgrounds. We show how this initiative ties into the striving for the integration of migrant communities and host society in Germany. In this paper, we analyze how collaborative project work and the use of mobile media and technologies contribute to integration processes in multicultural neighborhoods. Qualitative data gathered from interviews with club participants, participative observation in the computer clubs, as well as the analysis of artifacts created during project work provides the background needed to match local needs and peculiarities with (mobile) technologies. Based on these findings we present two approaches to add to the technological infrastructure: (1) a mesh-network extending the clubs into the neighborhood and (2) a project management tool, which supports projects and stimulates the sharing of ideas among projects. © 2011 Elsevier Ltd.},
number = {10},
journal = {International Journal of Human-Computer Studies},
author = {Schubert, Kai and Weibert, Anne and Wulf, Volker},
year = {2011},
keywords = {PRAXLABS, Come\_In, A-Paper, Communities, Collaborative work, Computer clubs, Integration, Mobile media},
pages = {669--678},
}

    • Herbrechter, M., Ley, B. & Stein, M. (2011)Kontextsensitive Service-Infrastruktur für die mobile Nutzung von Home-IT

      10. Internationale Tagung Wirtschaftsinformatik, Zürich, 16.-18. Februar 2011., Pages: 14
      [BibTeX] [Download PDF] 

      @inproceedings{herbrechter_kontextsensitive_2011,
title = {Kontextsensitive {Service}-{Infrastruktur} für die mobile {Nutzung} von {Home}-{IT}},
url = {http://aisel.aisnet.org/wi2011/14},
booktitle = {10. {Internationale} {Tagung} {Wirtschaftsinformatik}, {Zürich}, 16.-18. {Februar} 2011},
author = {Herbrechter, Marc and Ley, Benedikt and Stein, Martin},
year = {2011},
keywords = {CSCW, A-Paper, CONTici},
pages = {14},
}

    • Yetim, F. (2011)Focusing on values in information systems development : A critical review of three methodological frameworks

      Proceedings of 10th International Conference on Wirtschaftsinformatik (WI ’11). Zurich, Switzerland, Pages: 1197–1204
      [BibTeX] [Abstract]

      Values play a significant role in Information Systems Development (ISD). This paper presents a critical analysis of three methodological frameworks which aim at systematically considering values in the development of systems. The analysis focuses on their main goals, value concepts, and activities. In addition, this paper discusses some challenges and controversial issues with respect to the design for values and suggests an agenda for future research.

      @inproceedings{yetim_focusing_2011,
address = {Zurich, Switzerland},
title = {Focusing on values in information systems development : {A} critical review of three methodological frameworks},
isbn = {2-7174-0301-9},
abstract = {Values play a significant role in Information Systems Development (ISD). This paper presents a critical analysis of three methodological frameworks which aim at systematically considering values in the development of systems. The analysis focuses on their main goals, value concepts, and activities. In addition, this paper discusses some challenges and controversial issues with respect to the design for values and suggests an agenda for future research.},
booktitle = {Proceedings of 10th {International} {Conference} on {Wirtschaftsinformatik} ({WI} '11)},
author = {Yetim, Fahri},
year = {2011},
keywords = {A-Paper, value sensitive design, design for motivation, information systems development, methodology review, research agenda},
pages = {1197--1204},
}

    • Dörner, C., Yetim, F., Pipek, V. & Wulf, V. (2011)Supporting business process experts in tailoring business processes

      IN Interacting with Computers, Vol. 23, Pages: 226–238 doi:10.1016/j.intcom.2011.03.001
      [BibTeX] [Download PDF] 

      @article{dorner_supporting_2011,
title = {Supporting business process experts in tailoring business processes},
volume = {23},
url = {http://dx.doi.org/10.1016/j.intcom.2011.03.001},
doi = {10.1016/j.intcom.2011.03.001},
number = {3},
journal = {Interacting with Computers},
author = {Dörner, Christian and Yetim, Fahri and Pipek, Volkmar and Wulf, Volker},
year = {2011},
keywords = {CSCW, A-Paper, EUDISMES},
pages = {226--238},
}

    2010

    • Ley, B. & Betz, M. (2010)Picnic: Integrating physical artifacts in collaborative settings for context-aware adaptation

      CHI 2010 Workshop Context-Adaptive Interaction for Collaborative Work. Atlanta, USA
      [BibTeX] 

      @inproceedings{ley_picnic_2010,
address = {Atlanta, USA},
title = {Picnic: {Integrating} physical artifacts in collaborative settings for context-aware adaptation},
booktitle = {{CHI} 2010 {Workshop} {Context}-{Adaptive} {Interaction} for {Collaborative} {Work}},
author = {Ley, Benedikt and Betz, Matthias},
year = {2010},
keywords = {CSCW, a-paper},
}

    • Boden, A., Draxler, S. & Wulf, V. (2010)Aneignungspraktiken von Software-Entwicklern beim Offshoring Fallstudie eines kleinen deutschen Softwareunternehmens

      IN Wirtschaftsinformatik, Pages: 755–766
      [BibTeX] 

      @article{boden_aneignungspraktiken_2010,
title = {Aneignungspraktiken von {Software}-{Entwicklern} beim {Offshoring} {Fallstudie} eines kleinen deutschen {Softwareunternehmens}},
journal = {Wirtschaftsinformatik},
author = {Boden, Alexander and Draxler, Sebastian and Wulf, Volker},
year = {2010},
keywords = {A-Paper},
pages = {755--766},
}

    • Saeed, S., Pipek, V., Rohde, M. & Wulf, V. (2010)Managing nomadic knowledge: a case study of the European social forum

      Proceedings of the Conference on Human Factors in Computing Systems (CHI). Atlanta, Georgia, USA, Publisher: ACM-Press, Pages: 537–546
      [BibTeX] [Abstract] [Download PDF]

      In this paper we portray a specific type of knowledge which we term ’nomadic knowledge‘. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question …

      @inproceedings{saeed_managing_2010,
address = {Atlanta, Georgia, USA},
title = {Managing nomadic knowledge: a case study of the {European} social forum},
url = {https://www.wineme.uni-siegen.de/paper/2010/pap1652_saeed.pdf},
abstract = {In this paper we portray a specific type of knowledge which we term 'nomadic knowledge'. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question ...},
booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
publisher = {ACM-Press},
author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Wulf, Volker},
year = {2010},
keywords = {CSCW, A-Paper, CONTici, community informatics, ethnographic case study, knowledge management, knowledge sharing, nomadic knowledge},
pages = {537--546},
}

    • Ziegler, J., Lukosch, S., Haake, J. & Pipek, V. (2010)Context-adaptive interaction for collaborative work

      Proceedings of the 28th International Conference on Human Factors in Computing Systems, CHI 2010, Extended Abstracts Volume, Atlanta, Georgia, USA, April 10-15, 2010., Publisher: ACM, Pages: 4461–4464 doi:10.1145/1753846.1754174
      [BibTeX] [Download PDF] 

      @inproceedings{ziegler_context-adaptive_2010,
title = {Context-adaptive interaction for collaborative work},
isbn = {978-1-60558-930-5},
url = {http://doi.acm.org/10.1145/1753846.1754174 http://dmrussell.net/CHI2010/docs/p4461.pdf},
doi = {10.1145/1753846.1754174},
booktitle = {Proceedings of the 28th {International} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2010, {Extended} {Abstracts} {Volume}, {Atlanta}, {Georgia}, {USA}, {April} 10-15, 2010},
publisher = {ACM},
author = {Ziegler, Jürgen and Lukosch, Stephan and Haake, Jörg and Pipek, Volkmar},
editor = {Mynatt, Elizabeth D and Schoner, Don and Fitzpatrick, Geraldine and Hudson, Scott E and Edwards, W Keith and Rodden, Tom},
year = {2010},
keywords = {CSCW, CONTici, a-paper},
pages = {4461--4464},
}

    2009

    • Dörner, C., Draxler, S., Pipek, V. & Wulf, V. (2009)End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems

      IN IEEE Software, Vol. 26, Pages: 45–51 doi:10.1109/MS.2009.127
      [BibTeX] [Download PDF] 

      @article{dorner_end_2009,
title = {End {Users} at the {Bazaar}: {Designing} {Next}-{Generation} {Enterprise} {Resource} {Planning} {Systems}},
volume = {26},
url = {http://dx.doi.org/10.1109/MS.2009.127},
doi = {10.1109/MS.2009.127},
number = {5},
journal = {IEEE Software},
author = {Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Wulf, Volker},
month = sep,
year = {2009},
keywords = {CSCW, PRAXLABS, A-Paper, EUDISMES, software engineering, business, domain-specific architectures, graphical user interfaces, visual programming, workflow management},
pages = {45--51},
}

    • Reichling, T. & Wulf, V. (2009)Expert Recommender Systems in Practice : Evaluating Semi-automatic Profile Generation

      IN Proceedings of the Conference on Human Factors in Computing Systems (CHI), Pages: 59–68 doi:10.1145/1518701.1518712
      [BibTeX] [Abstract]

      Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this functionality and discusses impacts from an organizational perspective.

      @article{reichling_expert_2009,
title = {Expert {Recommender} {Systems} in {Practice} : {Evaluating} {Semi}-automatic {Profile} {Generation}},
doi = {10.1145/1518701.1518712},
abstract = {Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this functionality and discusses impacts from an organizational perspective.},
journal = {Proceedings of the Conference on Human Factors in Computing Systems (CHI)},
author = {Reichling, Tim and Wulf, Volker},
year = {2009},
keywords = {Expertise Recommender System, Knowledge Management, Second Wave, a-paper},
pages = {59--68},
}

    • Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspetive on the Design and Use of Information Technology

      IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
      [BibTeX] [Download PDF] 

      @article{pipek_infrastructuring_2009,
title = {Infrastructuring: {Towards} an {Integrated} {Perspetive} on the {Design} and {Use} of {Information} {Technology}},
volume = {10},
url = {http://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf},
number = {5},
journal = {Journal of the Association of Information System (JAIS)},
author = {Pipek, Volkmar and Wulf, Volker},
year = {2009},
keywords = {CSCW, A-Paper},
pages = {306--332},
}

    • Pipek, V. & Wulf, V. (2009)Infrastructuring: Toward an Integrated Perspective on the Design and Use of Information Technology

      IN Journal of the Association for Information Systems (JAIS), Vol. 10
      [BibTeX] [Download PDF] 

      @article{pipek_infrastructuring_2009-1,
title = {Infrastructuring: {Toward} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}},
volume = {10},
url = {http://aisel.aisnet.org/jais/vol10/iss5/1},
number = {5},
journal = {Journal of the Association for Information Systems (JAIS)},
author = {Pipek, Volkmar and Wulf, Volker},
year = {2009},
keywords = {CSCW, A-Paper},
}

    • Stevens, G. & Wulf, V. (2009)Computer-supported access control

      IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 16, Pages: 1–26 doi:10.1145/1592440.1592441
      [BibTeX] [Download PDF] 

      @article{stevens_computer-supported_2009,
title = {Computer-supported access control},
volume = {16},
issn = {10730516},
url = {http://portal.acm.org/citation.cfm?doid=1592440.1592441},
doi = {10.1145/1592440.1592441},
number = {3},
journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
author = {Stevens, Gunnar and Wulf, Volker},
year = {2009},
keywords = {A-Paper},
pages = {1--26},
}

    • Ramirez, L., Denef, S. & Dyrks, T. (2009)Towards human-centered support for indoor navigation

      IN Proceedings of the Conference on Human Factors in Computing Systems (CHI), Pages: 1279–1282 doi:10.1145/1518701.1518893
      [BibTeX] [Abstract]

      This paper presents a new perspective for the design of indoor navigation support. In contrast to technology oriented approaches coming from Context Awareness research, we argue for a wider focus that complements the technical question of providing precise indoor location with the development of more effective navigation practices based on technology available today. Starting from research on indoor navigation conducted with the Paris Fire Brigade, we present two design concepts aimed at supporting firefighters in creating and finding their own paths, together with some of the design strategies that informed the creation of these concepts.

      @article{ramirez_towards_2009,
title = {Towards human-centered support for indoor navigation},
doi = {10.1145/1518701.1518893},
abstract = {This paper presents a new perspective for the design of indoor navigation support. In contrast to technology oriented approaches coming from Context Awareness research, we argue for a wider focus that complements the technical question of providing precise indoor location with the development of more effective navigation practices based on technology available today. Starting from research on indoor navigation conducted with the Paris Fire Brigade, we present two design concepts aimed at supporting firefighters in creating and finding their own paths, together with some of the design strategies that informed the creation of these concepts.},
journal = {Proceedings of the Conference on Human Factors in Computing Systems (CHI)},
author = {Ramirez, Leonardo and Denef, Sebastian and Dyrks, Tobias},
year = {2009},
keywords = {A-Paper},
pages = {1279--1282},
}

    2008

    • Reuter, C. & Georg, C. (2008)Entwicklung eines webbasierten Dokumentenmanagement-Systems für eine Fluggesellschaft

      IN Journal WIRTSCHAFTSINFORMATIK, Vol. 50, Pages: 142–145 doi:10.1365/s11576-008-0026-0
      [BibTeX] [Download PDF] 

      @article{reuter_entwicklung_2008,
title = {Entwicklung eines webbasierten {Dokumentenmanagement}-{Systems} für eine {Fluggesellschaft}},
volume = {50},
url = {http://www.peasec.de/paper/2008/2008_ReuterGeorg_EntwicklungWebbasiertesDMSFluggesellschaft_WI.pdf http://www.wirtschaftsinformatik-archiv.de/pdf/wi2008_2_142-145_studfor.pdf},
doi = {10.1365/s11576-008-0026-0},
number = {2},
journal = {Journal WIRTSCHAFTSINFORMATIK},
author = {Reuter, Christian and Georg, Christopher},
year = {2008},
keywords = {CSCW, HCI, A-Paper, Kooperation, GI-CSCW-A, IF 0.5, VHB-B, WKWI-A},
pages = {142--145},
}

    • Wulf, V., Pipek, V. & Won, M. (2008)Component-based Tailorability: Towards Highly Flexible Software Applications

      IN Int. Journal on Human-Computer Studies (IJHCS), Vol. 66, Pages: 1–22
      [BibTeX] [Download PDF] 

      @article{wulf_component-based_2008,
title = {Component-based {Tailorability}: {Towards} {Highly} {Flexible} {Software} {Applications}},
volume = {66},
url = {https://www.wineme.uni-siegen.de/paper/2013/wulfetal2008_compbastailor_ijhcs.pdf},
number = {1},
journal = {Int. Journal on Human-Computer Studies (IJHCS)},
author = {Wulf, Volker and Pipek, Volkmar and Won, Markus},
year = {2008},
keywords = {CSCW, A-Paper, CONTici},
pages = {1--22},
}

    • Hess, J., Küstermann, G. & Pipek, V. (2008)Premote: a user customizable remote control

      Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, Florence, Italy, April 5-10, 2008., Publisher: ACM, Pages: 3279–3284 doi:10.1145/1358628.1358844
      [BibTeX] [Download PDF] 

      @inproceedings{hess_premote_2008,
title = {Premote: a user customizable remote control},
url = {http://doi.acm.org/10.1145/1358628.1358844},
doi = {10.1145/1358628.1358844},
booktitle = {Extended {Abstracts} {Proceedings} of the 2008 {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2008, {Florence}, {Italy}, {April} 5-10, 2008},
publisher = {ACM},
author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar},
editor = {Czerwinski, Mary and Lund, Arnold M and Tan, Desney S},
year = {2008},
keywords = {CSCW, EUDISMES, a-paper},
pages = {3279--3284},
}

    2007

    • Reichling, T., Veith, M. & Wulf, V. (2007)Expert Recommender – Designing for a Network Organization

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 16, Pages: 431–465
      [BibTeX] 

      @article{reichling_expert_2007,
title = {Expert {Recommender} - {Designing} for a {Network} {Organization}},
volume = {16},
number = {4-5},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Reichling, Tim and Veith, Michael and Wulf, Volker},
year = {2007},
keywords = {A-Paper},
pages = {431--465},
}

    • Stevens, G., Wulf, V. & Pipek, V. (2007)Infrastrukturen zur Aneignungsunterstützung – Ein Konzept zur Integration von produkt- und prozessorientierter Flexibilisierung

      eOrganisation: Service-, Prozess-, Market-Engineering: 8. Internationale Tagung Wirtschaftsinformatik – Band 1, WI 2007, Karlsruhe, Germany, February 28 – March 2, 2007., Publisher: Universitaetsverlag Karlsruhe, Pages: 823–840
      [BibTeX] [Download PDF] 

      @inproceedings{stevens_infrastrukturen_2007,
title = {Infrastrukturen zur {Aneignungsunterstützung} - {Ein} {Konzept} zur {Integration} von produkt- und prozessorientierter {Flexibilisierung}},
isbn = {978-3-86644-094-4},
url = {http://aisel.aisnet.org/wi2007/49},
booktitle = {{eOrganisation}: {Service}-, {Prozess}-, {Market}-{Engineering}: 8. {Internationale} {Tagung} {Wirtschaftsinformatik} - {Band} 1, {WI} 2007, {Karlsruhe}, {Germany}, {February} 28 - {March} 2, 2007},
publisher = {Universitaetsverlag Karlsruhe},
author = {Stevens, Gunnar and Wulf, Volker and Pipek, Volkmar},
editor = {Oberweis, Andreas and Weinhardt, Christof and Gimpel, Henner and Koschmider, Agnes and Pankratius, Victor and Schnizler, Björn},
year = {2007},
keywords = {CSCW, A-Paper},
pages = {823--840},
}

    2006

    • Huysman, M. & Wulf, V. (2006)IT to support knowledge sharing in communities, towards a social capital analysis

      IN Journal of Information Technology, Vol. 21, Pages: 40–51 doi:10.1057/palgrave.jit.2000053
      [BibTeX] [Abstract]

      Ignoring the informal, non-canonical nature of knowledge sharing, including people’s motivation, ability and opportunity to share knowledge, is one of the key causes of resistance to use knowledge-sharing tools. In order to improve knowledge sharing supported by information technology (IT), tools need to be embedded in the social networks of which it is part. This has implications for our knowledge on the design requirements of such socially embedded IT. The paper reviews tools that are designed for the purpose to foster social capital. We will then discuss what is needed for an IS design theory related to knowledge communities and how such a theory could incorporate social capital theory.Journal of Information Technology (2006) 21, 40–51. doi:10.1057/palgrave.jit.2000053 Published online 4 October 2005

      @article{huysman_it_2006,
title = {{IT} to support knowledge sharing in communities, towards a social capital analysis},
volume = {21},
issn = {02683962},
doi = {10.1057/palgrave.jit.2000053},
abstract = {Ignoring the informal, non-canonical nature of knowledge sharing, including people's motivation, ability and opportunity to share knowledge, is one of the key causes of resistance to use knowledge-sharing tools. In order to improve knowledge sharing supported by information technology (IT), tools need to be embedded in the social networks of which it is part. This has implications for our knowledge on the design requirements of such socially embedded IT. The paper reviews tools that are designed for the purpose to foster social capital. We will then discuss what is needed for an IS design theory related to knowledge communities and how such a theory could incorporate social capital theory.Journal of Information Technology (2006) 21, 40–51. doi:10.1057/palgrave.jit.2000053 Published online 4 October 2005},
number = {1},
journal = {Journal of Information Technology},
author = {Huysman, Marleen and Wulf, Volker},
year = {2006},
pmid = {21458748},
keywords = {A-Paper, Communities, Social capital, Knowledge management, Requirement analysis, Socio-technical design},
pages = {40--51},
}

    2005

    • Klann, M., Humberg, D. & Wulf, V. (2005)iManual – Mobile Endgeräte als kontextsensitive integrierte Bedien- und Hilfesysteme

      IN Wirtschaftsinformatik, Vol. 47, Pages: 36–44
      [BibTeX] 

      @article{klann_imanual_2005,
title = {{iManual} – {Mobile} {Endgeräte} als kontextsensitive integrierte {Bedien}- und {Hilfesysteme}},
volume = {47},
number = {1},
journal = {Wirtschaftsinformatik},
author = {Klann, Markus and Humberg, Daniel and Wulf, Volker},
year = {2005},
keywords = {A-Paper},
pages = {36--44},
}

    2003

    • Törpel, B., Pipek, V. & Rittenbruch, M. (2003)Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12, Pages: 381–409 doi:10.1023/A:1026192900770
      [BibTeX] [Download PDF] 

      @article{torpel_creating_2003,
title = {Creating {Heterogeneity} - {Evolving} {Use} of {Groupware} in a {Network} of {Freelancers}},
volume = {12},
issn = {0925-9724},
url = {http://dx.doi.org/10.1023/A:1026192900770},
doi = {10.1023/A:1026192900770},
number = {4},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Törpel, Bettina and Pipek, Volkmar and Rittenbruch, Markus},
month = sep,
year = {2003},
keywords = {CSCW, A-Paper, ProSEC, evolving use, freelancers, groupware fabric, multiple approaches of groupware use, multiple parallel experimental use, objectification and appropriation, organization-wide groupware, Participatory Design, service network},
pages = {381--409},
}

    • Kalmar, R. (2003)Das virtuelle Software-Engineering- Kompetenzzentrum ( ViSEK )

      Proceedings der sechsten internationalen Tagung Wirtschaftsinformatik (WI 2003) am17. – 19.9. 2003 in Dresden (Band II). Heidelberg, Publisher: Physica-Verlag, Pages: 987–1006
      [BibTeX] 

      @inproceedings{kalmar_virtuelle_2003,
address = {Heidelberg},
title = {Das virtuelle {Software}-{Engineering}- {Kompetenzzentrum} ( {ViSEK} )},
isbn = {3-7908-0111-9},
booktitle = {Proceedings der sechsten internationalen {Tagung} {Wirtschaftsinformatik} ({WI} 2003) am17. - 19.9. 2003 in {Dresden} ({Band} {II})},
publisher = {Physica-Verlag},
author = {Kalmar, Ralf},
year = {2003},
keywords = {A-Paper, ais electronic library, aisel, ociation for information systems, wirtschaftinformatik, wirtschaftinformatik proceedings 2003},
pages = {987--1006},
}

    • Andriessen, E. J. H., Hettinga, M. & Wulf, V. (2003)Introduction to the Special Issue on Evolving Use of Groupware

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12, Pages: 367–380
      [BibTeX] 

      @article{andriessen_introduction_2003,
title = {Introduction to the {Special} {Issue} on {Evolving} {Use} of {Groupware}},
volume = {12},
number = {4},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Andriessen, J H Erik and Hettinga, Marika and Wulf, Volker},
year = {2003},
keywords = {A-Paper},
pages = {367--380},
}

    • Andriessen, E. J. H., Hettinga, M. & Wulf, V. (2003)Evolving Use of Groupware

      IN Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12
      [BibTeX] 

      @article{andriessen_evolving_2003,
title = {Evolving {Use} of {Groupware}},
volume = {12},
number = {4},
journal = {Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Andriessen, J H Erik and Hettinga, Marika and Wulf, Volker},
year = {2003},
keywords = {A-Paper},
}

    2002

    • Klamma, R., Pipek, V. & Wulf, V. (2002)Vergleichende Buchbesprechung: Gemeinschaften und ihre technische Unterstützung

      IN Wirtschaftsinformatik, Vol. 44, Pages: 484–491
      [BibTeX] 

      @article{klamma_vergleichende_2002,
title = {Vergleichende {Buchbesprechung}: {Gemeinschaften} und ihre technische {Unterstützung}},
volume = {44},
number = {5},
journal = {Wirtschaftsinformatik},
author = {Klamma, Ralf and Pipek, Volkmar and Wulf, Volker},
year = {2002},
keywords = {CSCW, A-Paper, ProSEC},
pages = {484--491},
}

    2000

    • Kahler, H., Mørch, A., Stiemerling, O. & Wulf, V. (2000)Introduction to the Special Issue on Tailorable Systems and Cooperative Work

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 9, Pages: 1–4
      [BibTeX] 

      @article{kahler_introduction_2000,
title = {Introduction to the {Special} {Issue} on {Tailorable} {Systems} and {Cooperative} {Work}},
volume = {9},
number = {1},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Kahler, Helge and Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
year = {2000},
keywords = {A-Paper},
pages = {1--4},
}

    • Kahler, H., Mørch, A., Stiemerling, O. & Wulf, V. (2000)Tailorable Systems and Cooperative Work

      IN Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 9
      [BibTeX] 

      @article{kahler_tailorable_2000,
title = {Tailorable {Systems} and {Cooperative} {Work}},
volume = {9},
number = {1},
journal = {Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Kahler, Helge and Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
year = {2000},
keywords = {A-Paper},
}

    • Stiemerling, O., Won, M. & Wulf, V. (2000)Zugriffskontrolle in Groupware – Ein nutzerorientierter Ansatz

      IN Wirtschaftsinformatik, Vol. 42, Pages: 318–328
      [BibTeX] [Abstract]

      Zugriffskontrollsysteme für kooperative Arbeitsumgebungen zeichnen sich durch eine hohe Komplexität aus. Das führt zu Schwierigkeiten bei der Präsentation und Manipulation von Zugriffskontrollsystemen auf der Ebene der Benutzerschnittstelle. Das Problem wird zudem durch die in kooperativen Arbeitsumgebungen vorherrschende starke Dynamik verschärft. Dieser Beitrag stellt einen nutzerorientierten Ansatz vor, dessen grundlegendes Konzept auf Zugriffsregeln basiert. Das Konzept, bei dem Erlaubnisse oder auch Verbote durch Zugriffsregeln repräsentiert werden, wurde auf Basis einer Feldstudie entwickelt. Die Regeln haben einen Gültigkeitsbereich, der durch Faktoren wie Benutzer, Dokumente, Rollen und Zeitintervalle definiert wird. Wir beschreiben, wie dieser Ansatz implementiert und in einem kommerziellen Groupware-System integriert wurde. Abschließend werden die Resultate einer Evaluation des Prototypen auf Basis der thinking-aloud-Methode diskutiert.

      @article{stiemerling_zugriffskontrolle_2000,
title = {Zugriffskontrolle in {Groupware} – {Ein} nutzerorientierter {Ansatz}},
volume = {42},
issn = {09376429},
abstract = {Zugriffskontrollsysteme für kooperative Arbeitsumgebungen zeichnen sich durch eine hohe Komplexität aus. Das führt zu Schwierigkeiten bei der Präsentation und Manipulation von Zugriffskontrollsystemen auf der Ebene der Benutzerschnittstelle. Das Problem wird zudem durch die in kooperativen Arbeitsumgebungen vorherrschende starke Dynamik verschärft. Dieser Beitrag stellt einen nutzerorientierten Ansatz vor, dessen grundlegendes Konzept auf Zugriffsregeln basiert. Das Konzept, bei dem Erlaubnisse oder auch Verbote durch Zugriffsregeln repräsentiert werden, wurde auf Basis einer Feldstudie entwickelt. Die Regeln haben einen Gültigkeitsbereich, der durch Faktoren wie Benutzer, Dokumente, Rollen und Zeitintervalle definiert wird. Wir beschreiben, wie dieser Ansatz implementiert und in einem kommerziellen Groupware-System integriert wurde. Abschließend werden die Resultate einer Evaluation des Prototypen auf Basis der thinking-aloud-Methode diskutiert.},
number = {4},
journal = {Wirtschaftsinformatik},
author = {Stiemerling, Oliver and Won, Markus and Wulf, Volker},
year = {2000},
keywords = {A-Paper, groupware, endbenutzer, hci, konfliktmanagement, rollen, zugriffskontrolle},
pages = {318--328},
}

    1997

    • Wulf, V. (1997)Organisatorischer Wandel bei Einführung von Groupware

      Proceedings der dritten internationalen Tagung „Wirtschaftsinformatik ´97“. Berlin, Pages: 167–182
      [BibTeX] 

      @inproceedings{wulf_organisatorischer_1997,
address = {Berlin},
title = {Organisatorischer {Wandel} bei {Einführung} von {Groupware}},
booktitle = {Proceedings der dritten internationalen {Tagung} "{Wirtschaftsinformatik} ´97"},
author = {Wulf, Volker},
year = {1997},
keywords = {A-Paper},
pages = {167--182},
}

    1996

    • Rohde, M., Pfeifer, A. & Wulf, V. (1996)Konfliktmanagement bei Vorgangsbearbeitungssystemen

      IN Zeitschrift für Wirtschaftsinformatik, Vol. 38, Pages: 199–209
      [BibTeX] 

      @article{rohde_konfliktmanagement_1996,
title = {Konfliktmanagement bei {Vorgangsbearbeitungssystemen}},
volume = {38},
number = {2},
journal = {Zeitschrift für Wirtschaftsinformatik},
author = {Rohde, Markus and Pfeifer, Andreas and Wulf, Volker},
year = {1996},
keywords = {A-Paper},
pages = {199--209},
}

    Journal

    2023

    • Walther, M., Jakobi, T., Watson, S. J. & Stevens, G. (2023)A systematic literature review about the consumers’ side of fake review detection – Which cues do consumers use to determine the veracity of online user reviews?

      IN Computers in Human Behavior Reports, Vol. 10, Pages: 100278 doi:10.1016/j.chbr.2023.100278
      [BibTeX] [Abstract] [Download PDF]

      Background Consumers rely heavily on online user reviews when shopping online and cybercriminals produce fake reviews to manipulate consumer opinion. Much prior research focuses on the automated detection of these fake reviews, which are far from perfect. Therefore, consumers must be able to detect fake reviews on their own. In this study we survey the research examining how consumers detect fake reviews online. Methods We conducted a systematic literature review over the research on fake review detection from the consumer-perspective. We included academic literature giving new empirical data. We provide a narrative synthesis comparing the theories, methods and outcomes used across studies to identify how consumers detect fake reviews online. Results We found only 15 articles that met our inclusion criteria. We classify the most often used cues identified into five categories which were (1) review characteristics (2) textual characteristics (3) reviewer characteristics (4) seller characteristics and (5) characteristics of the platform where the review is displayed. Discussion We find that theory is applied inconsistently across studies and that cues to deception are often identified in isolation without any unifying theoretical framework. Consequently, we discuss how such a theoretical framework could be developed.

      @article{walther_systematic_2023,
title = {A systematic literature review about the consumers’ side of fake review detection – {Which} cues do consumers use to determine the veracity of online user reviews?},
volume = {10},
issn = {2451-9588},
url = {https://www.sciencedirect.com/science/article/pii/S2451958823000118},
doi = {10.1016/j.chbr.2023.100278},
abstract = {Background
Consumers rely heavily on online user reviews when shopping online and cybercriminals produce fake reviews to manipulate consumer opinion. Much prior research focuses on the automated detection of these fake reviews, which are far from perfect. Therefore, consumers must be able to detect fake reviews on their own. In this study we survey the research examining how consumers detect fake reviews online.
Methods
We conducted a systematic literature review over the research on fake review detection from the consumer-perspective. We included academic literature giving new empirical data. We provide a narrative synthesis comparing the theories, methods and outcomes used across studies to identify how consumers detect fake reviews online.
Results
We found only 15 articles that met our inclusion criteria. We classify the most often used cues identified into five categories which were (1) review characteristics (2) textual characteristics (3) reviewer characteristics (4) seller characteristics and (5) characteristics of the platform where the review is displayed.
Discussion
We find that theory is applied inconsistently across studies and that cues to deception are often identified in isolation without any unifying theoretical framework. Consequently, we discuss how such a theoretical framework could be developed.},
language = {en},
urldate = {2023-03-02},
journal = {Computers in Human Behavior Reports},
author = {Walther, Michelle and Jakobi, Timo and Watson, Steven James and Stevens, Gunnar},
month = may,
year = {2023},
keywords = {Fake review cues, Fake review detection, Human review fraud detection, Opinion scam, Review scam, User-perspective},
pages = {100278},
}

    • Engelbutzeder, P., Randell, D., Landwehr, M., Aal, K., Stevens, G. & Wulf, V. (2023)From surplus and scarcity towards abundance: Understanding the use of ICT in food resource sharing practices: “Give a man a fish, and you feed him for a day; teach a man to fish, and you feed him for a lifetime.” – Lao Tsu

      IN ACM Transactions on Computer-Human Interaction doi:10.1145/3589957
      [BibTeX] [Abstract] [Download PDF]

      Food practices have become an important context for questions around sustainability. Within HCI, Sustainable HCI and Human-Food-Interaction have developed as a response. We argue, nevertheless, that food practices as a social activity remain relatively under-examined and further that sustainable food practices hinge on communal activity. We present the results of action-oriented research with a grassroots movement committed to sustainable food practices at a local, communal level, thereby demonstrating the role of ICT in making food resource sharing a viable practice. We suggest that the current focus on food sharing might usefully be supplemented by attention to food resource sharing, an approach that aligns with a paradigm shift from surplus to abundance. We argue for design that aims to encourage food resource sharing at a local level but that also has wider ramifications. These ‘glocal’ endeavors recognize the complexity of prosumption practices and foster aspirations for ‘deep change’ in food systems.

      @article{engelbutzeder_surplus_2023,
title = {From surplus and scarcity towards abundance: {Understanding} the use of {ICT} in food resource sharing practices: “{Give} a man a fish, and you feed him for a day; teach a man to fish, and you feed him for a lifetime.” – {Lao} {Tsu}},
issn = {1073-0516},
shorttitle = {From surplus and scarcity towards abundance},
url = {https://dl.acm.org/doi/10.1145/3589957},
doi = {10.1145/3589957},
abstract = {Food practices have become an important context for questions around sustainability. Within HCI, Sustainable HCI and Human-Food-Interaction have developed as a response. We argue, nevertheless, that food practices as a social activity remain relatively under-examined and further that sustainable food practices hinge on communal activity. We present the results of action-oriented research with a grassroots movement committed to sustainable food practices at a local, communal level, thereby demonstrating the role of ICT in making food resource sharing a viable practice. We suggest that the current focus on food sharing might usefully be supplemented by attention to food resource sharing, an approach that aligns with a paradigm shift from surplus to abundance. We argue for design that aims to encourage food resource sharing at a local level but that also has wider ramifications. These ‘glocal’ endeavors recognize the complexity of prosumption practices and foster aspirations for ‘deep change’ in food systems.},
urldate = {2023-04-11},
journal = {ACM Transactions on Computer-Human Interaction},
author = {Engelbutzeder, Philip and Randell, Dave and Landwehr, Marvin and Aal, Konstantin and Stevens, Gunnar and Wulf, Volker},
month = apr,
year = {2023},
note = {Just Accepted},
keywords = {Sustainability, Grassroots, HFI, Sustainable HCI, Abundance, Sharing Economy, Surplus},
}

    • Alizadeh, F., Stevens, G., Jakobi, T. & Krüger, J. (2023)Catch Me if You Can : „Delaying“ as a Social Engineering Technique in the Post-Attack Phase

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 32:1–32:25 doi:10.1145/3579465
      [BibTeX] [Abstract] [Download PDF]

      Much is known about social engineering strategies (SE) during the attack phase, but little is known about the post-attack period. To address this gap, we conducted 17 narrative interviews with victims of cyber fraud. We found that while it was seen to be important for victims to act immediately and to take countermeasures against attack, they often did not do so. In this paper, we describe this „delay“ in victims‘ responses as entailing a period of doubt and trust in good faith. The delay in victim response is a direct consequence of various SE techniques, such as exploiting prosocial behavior with subsequent negative effects on emotional state and interpersonal relationships. Our findings contribute to shaping digital resistance by helping people identify and overcome delay techniques to combat their inaction and paralysis.

      @article{alizadeh_catch_2023,
title = {Catch {Me} if {You} {Can} : "{Delaying}" as a {Social} {Engineering} {Technique} in the {Post}-{Attack} {Phase}},
volume = {7},
shorttitle = {Catch {Me} if {You} {Can}},
url = {https://dl.acm.org/doi/10.1145/3579465},
doi = {10.1145/3579465},
abstract = {Much is known about social engineering strategies (SE) during the attack phase, but little is known about the post-attack period. To address this gap, we conducted 17 narrative interviews with victims of cyber fraud. We found that while it was seen to be important for victims to act immediately and to take countermeasures against attack, they often did not do so. In this paper, we describe this "delay" in victims' responses as entailing a period of doubt and trust in good faith. The delay in victim response is a direct consequence of various SE techniques, such as exploiting prosocial behavior with subsequent negative effects on emotional state and interpersonal relationships. Our findings contribute to shaping digital resistance by helping people identify and overcome delay techniques to combat their inaction and paralysis.},
number = {CSCW1},
urldate = {2023-04-20},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Alizadeh, Fatemeh and Stevens, Gunnar and Jakobi, Timo and Krüger, Jana},
month = apr,
year = {2023},
keywords = {comping strategies, cybercrime, digital resilience, post-attack, social computing, social engineering, usable security, user behavior, victim's vulnerabilities},
pages = {32:1--32:25},
}

    • Berkholz, J., Esau-Held, M., Boden, A., Stevens, G. & Tolmie, P. (2023)Becoming an Online Wine Taster: An Ethnographic Study on the Digital Mediation of Taste

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 26:1–26:26 doi:10.1145/3579459
      [BibTeX] [Abstract] [Download PDF]

      There has been a growing interest in taste research in the HCI and CSCW communities. However, the focus is more on stimulating the senses, while the socio-cultural aspects have received less attention. However, individual taste perception is mediated through social interaction and collective negotiation and is not only dependent on physical stimulation. Therefore, we study the digital mediation of taste by drawing on ethnographic research of four online wine tastings and one self-organized event. Hence, we investigated the materials, associated meanings, competences, procedures, and engagements that shaped the performative character of tasting practices. We illustrate how the tastings are built around the taste-making process and how online contexts differ in providing a more diverse and distributed environment. We then explore the implications of our findings for the further mediation of taste as a social and democratized phenomenon through online interaction.

      @article{berkholz_becoming_2023,
title = {Becoming an {Online} {Wine} {Taster}: {An} {Ethnographic} {Study} on the {Digital} {Mediation} of {Taste}},
volume = {7},
shorttitle = {Becoming an {Online} {Wine} {Taster}},
url = {https://dl.acm.org/doi/10.1145/3579459},
doi = {10.1145/3579459},
abstract = {There has been a growing interest in taste research in the HCI and CSCW communities. However, the focus is more on stimulating the senses, while the socio-cultural aspects have received less attention. However, individual taste perception is mediated through social interaction and collective negotiation and is not only dependent on physical stimulation. Therefore, we study the digital mediation of taste by drawing on ethnographic research of four online wine tastings and one self-organized event. Hence, we investigated the materials, associated meanings, competences, procedures, and engagements that shaped the performative character of tasting practices. We illustrate how the tastings are built around the taste-making process and how online contexts differ in providing a more diverse and distributed environment. We then explore the implications of our findings for the further mediation of taste as a social and democratized phenomenon through online interaction.},
number = {CSCW1},
urldate = {2023-04-20},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Berkholz, Jenny and Esau-Held, Margarita and Boden, Alexander and Stevens, Gunnar and Tolmie, Peter},
month = apr,
year = {2023},
keywords = {ethnography, practice theory, democratization, multi-sensory, taste, wine},
pages = {26:1--26:26},
}

    • Liu, J., Wang, X., Tolmie, P. & Wulf, V. (2023)Articulation Work and the Management of Intersubjectivity Disjunctures in Offshored Production

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 25:1–25:34 doi:10.1145/3579458
      [BibTeX] [Abstract] [Download PDF]

      Since the move away from integrated value chains in production in the 1980s, the outsourcing and offshoring of various aspects of manufacturing has become commonplace. This has led to global production and marketing relationships between enterprises in numerous different countries, a prominent axis being between Europe and Asia. This paper reports on a study of one such offshoring relationship between a German SME (Small and Medium Enterprise) and their Chinese subsidiary, the trials and tribulations of the collaboration between them, and the implications of this for our understanding of how articulation work might be best supported in the context of global production. We also look at how a separate entity, which we term an ‚articulation hub‘, was established to support articulation between the sites. While a number of studies have looked at articulation work in Global Software Development (GSD), there are very few ethnographic studies of offshored manufacturing, despite the unique challenges it presents. We find here that issues arise not only because of differences in technology environments, infrastructures, and cultural expectations, but also because of differing development strategies and business philosophies. The core problem confronting articulation work in offshored production is the difficulty of arriving at a mutually-grounded intersubjectivity, where shared assumptions about working practices and their relative importance and value can be trusted to apply, leading to what we term ‚intersubjectivity disjunctures‘. These disjunctures have a number of important implications for accomplishing articulation work. This paper offers a number of contributions to CSCW. First, it adds to a very thin corpus of CSCW-relevant ethnographic studies of global manufacturing. Second, it finds that articulation work in offshored production is less closely-coupled than it is in other distributed settings, making conventionally promoted solutions, such as knowledge sharing and relationship building, less relevant. Third, it reveals how differences in moral reasoning can result in different sites assigning very different priorities to articulation work. Finally, while articulation work is typically seen to be invisible work in CSCW, we argue that, in this context, there are a number of ways in which using a separate hub to actively render articulation work visible may be the best solution.

      @article{liu_articulation_2023,
title = {Articulation {Work} and the {Management} of {Intersubjectivity} {Disjunctures} in {Offshored} {Production}},
volume = {7},
url = {https://dl.acm.org/doi/10.1145/3579458},
doi = {10.1145/3579458},
abstract = {Since the move away from integrated value chains in production in the 1980s, the outsourcing and offshoring of various aspects of manufacturing has become commonplace. This has led to global production and marketing relationships between enterprises in numerous different countries, a prominent axis being between Europe and Asia. This paper reports on a study of one such offshoring relationship between a German SME (Small and Medium Enterprise) and their Chinese subsidiary, the trials and tribulations of the collaboration between them, and the implications of this for our understanding of how articulation work might be best supported in the context of global production. We also look at how a separate entity, which we term an 'articulation hub', was established to support articulation between the sites. While a number of studies have looked at articulation work in Global Software Development (GSD), there are very few ethnographic studies of offshored manufacturing, despite the unique challenges it presents. We find here that issues arise not only because of differences in technology environments, infrastructures, and cultural expectations, but also because of differing development strategies and business philosophies. The core problem confronting articulation work in offshored production is the difficulty of arriving at a mutually-grounded intersubjectivity, where shared assumptions about working practices and their relative importance and value can be trusted to apply, leading to what we term 'intersubjectivity disjunctures'. These disjunctures have a number of important implications for accomplishing articulation work. This paper offers a number of contributions to CSCW. First, it adds to a very thin corpus of CSCW-relevant ethnographic studies of global manufacturing. Second, it finds that articulation work in offshored production is less closely-coupled than it is in other distributed settings, making conventionally promoted solutions, such as knowledge sharing and relationship building, less relevant. Third, it reveals how differences in moral reasoning can result in different sites assigning very different priorities to articulation work. Finally, while articulation work is typically seen to be invisible work in CSCW, we argue that, in this context, there are a number of ways in which using a separate hub to actively render articulation work visible may be the best solution.},
number = {CSCW1},
urldate = {2023-04-20},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Liu, Jingjing and Wang, Xun and Tolmie, Peter and Wulf, Volker},
month = apr,
year = {2023},
keywords = {SME, ethnography, articulation work, offshoring, German-Chinese collaboration, HQ-subsidiary interaction, industrial production, intersubjectivity},
pages = {25:1--25:34},
}

    • Weibert, A., Oertel Ribeiro, N., Krüger, M., Alkhatib, A., Muntean, M., Aal, K. & Randall, D. (2023)Literacy and the Process of Becoming Home: Learnings from an Interactive Storytelling-Initiative

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 70:1–70:29 doi:10.1145/3579503
      [BibTeX] [Abstract] [Download PDF]

      This study explores the global phenomenon of migration at the local, neighborhood level of a mid-sized city in Germany. Focusing on a long-term interactive storytelling-initiative, it studies the emergence of Arrival Literacy as a bi-directional skill-set. It describes the development of individual, local responses to global migration consequences, among both newcomers who migrated, as well as long-term citizens who never moved. The analytic lens of Arrival Literacy brings forward the complexity and difficulties of the arrival process, where the individual is navigating the consequences of political decisions that were made at a broader level. Digital storytelling as an element is a method to 1) creatively develop a skill of expression for one’s own positionality, and 2) to connect with the positionalities of others, thus supporting the process of dealing with arrival at the local community level and beyond.

      @article{weibert_literacy_2023,
title = {Literacy and the {Process} of {Becoming} {Home}: {Learnings} from an {Interactive} {Storytelling}-{Initiative}},
volume = {7},
shorttitle = {Literacy and the {Process} of {Becoming} {Home}},
url = {https://dl.acm.org/doi/10.1145/3579503},
doi = {10.1145/3579503},
abstract = {This study explores the global phenomenon of migration at the local, neighborhood level of a mid-sized city in Germany. Focusing on a long-term interactive storytelling-initiative, it studies the emergence of Arrival Literacy as a bi-directional skill-set. It describes the development of individual, local responses to global migration consequences, among both newcomers who migrated, as well as long-term citizens who never moved. The analytic lens of Arrival Literacy brings forward the complexity and difficulties of the arrival process, where the individual is navigating the consequences of political decisions that were made at a broader level. Digital storytelling as an element is a method to 1) creatively develop a skill of expression for one's own positionality, and 2) to connect with the positionalities of others, thus supporting the process of dealing with arrival at the local community level and beyond.},
number = {CSCW1},
urldate = {2023-04-24},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Weibert, Anne and Oertel Ribeiro, Nora and Krüger, Max and Alkhatib, Ahmad and Muntean, Marcela and Aal, Konstantin and Randall, Dave},
month = apr,
year = {2023},
keywords = {arrival literacy, community, home, interactive storytelling, migration, neighborhood},
pages = {70:1--70:29},
}

    • Weber, P., Mahmood, F., Ahmadi, M., von Jan, V., Ludwig, T. & Wieching, R. (2023)Fridolin: participatory design and evaluation of a nutrition chatbot for older adults

      IN i-com doi:10.1515/icom-2022-0042
      [BibTeX] [Abstract] [Download PDF]

      In recent years, emerging approaches to chatbot-guided food coaching and dietary management, while innovative and promising in nature, have often lacked long-term studies. Therefore, with this work, we pursued a participatory approach within a design case study to the co-design and development of a nutrition chatbot for elderly people. Overall, 15 participants were directly involved in the study, of which 12 participated in the initial co-design phase, seven in the first real-world evaluation study over four weeks, and three in the second evaluation study over seven weeks. We contribute to the fields of Human-Computer Interaction by showing how the long-term use of such a chatbot in the area of nutrition looks like, which design implications arise for the development of nutrition chatbots, and how a participatory design approach can be realized to design, evaluate and develop nutrition chatbots.

      @article{weber_fridolin_2023,
title = {Fridolin: participatory design and evaluation of a nutrition chatbot for older adults},
issn = {2196-6826},
shorttitle = {Fridolin},
url = {https://www.degruyter.com/document/doi/10.1515/icom-2022-0042/html},
doi = {10.1515/icom-2022-0042},
abstract = {In recent years, emerging approaches to chatbot-guided food coaching and dietary management, while innovative and promising in nature, have often lacked long-term studies. Therefore, with this work, we pursued a participatory approach within a design case study to the co-design and development of a nutrition chatbot for elderly people. Overall, 15 participants were directly involved in the study, of which 12 participated in the initial co-design phase, seven in the first real-world evaluation study over four weeks, and three in the second evaluation study over seven weeks. We contribute to the fields of Human-Computer Interaction by showing how the long-term use of such a chatbot in the area of nutrition looks like, which design implications arise for the development of nutrition chatbots, and how a participatory design approach can be realized to design, evaluate and develop nutrition chatbots.},
language = {en},
urldate = {2023-03-15},
journal = {i-com},
author = {Weber, Philip and Mahmood, Faisal and Ahmadi, Michael and Jan, Vanessa von and Ludwig, Thomas and Wieching, Rainer},
month = mar,
year = {2023},
note = {Publisher: Oldenbourg Wissenschaftsverlag},
keywords = {participatory design, chatbot, nutrition},
}

    • Jasche, F., Weber, P., Liu, S. & Ludwig, T. (2023)PrintAssist—a conversational human-machine interface for 3D printers

      IN i-com doi:10.1515/icom-2022-0045
      [BibTeX] [Abstract] [Download PDF]

      3D printers are no longer found only in industry, universities or makerspaces but now are increasingly used in domestic settings. Personal fabrication will increase in the coming years, and 3D printing will play an important role in this process. Due to technology and price development, 3D printers are becoming established among casual users at home. However, there are still many hurdles in the use of 3D printers that interfere with their appropriation in everyday life. In this paper, we investigate how chatbots can overcome these hurdles and support onboarding to 3D printing. Furthermore, we explore how chatbots can be used as a human–machine interface and facilitate interaction with 3D printers for both novice and expert users. In a research-through-design approach, we have created a fully functional chatbot that introduces users to 3D printing and helps them perform typical tasks when operating 3D printers.

      @article{jasche_printassistconversational_2023,
title = {{PrintAssist}—a conversational human-machine interface for {3D} printers},
issn = {2196-6826},
url = {https://www.degruyter.com/document/doi/10.1515/icom-2022-0045/html},
doi = {10.1515/icom-2022-0045},
abstract = {3D printers are no longer found only in industry, universities or makerspaces but now are increasingly used in domestic settings. Personal fabrication will increase in the coming years, and 3D printing will play an important role in this process. Due to technology and price development, 3D printers are becoming established among casual users at home. However, there are still many hurdles in the use of 3D printers that interfere with their appropriation in everyday life. In this paper, we investigate how chatbots can overcome these hurdles and support onboarding to 3D printing. Furthermore, we explore how chatbots can be used as a human–machine interface and facilitate interaction with 3D printers for both novice and expert users. In a research-through-design approach, we have created a fully functional chatbot that introduces users to 3D printing and helps them perform typical tasks when operating 3D printers.},
language = {en},
urldate = {2023-03-21},
journal = {i-com},
author = {Jasche, Florian and Weber, Philip and Liu, Shi and Ludwig, Thomas},
month = mar,
year = {2023},
note = {Publisher: Oldenbourg Wissenschaftsverlag},
keywords = {3D printing, chatbot, conversational interface, human–machine interface, onboarding},
}

    • Ludwig, T., Weber, P., Maedche, A. & Riener, A. (2023)Special issue on “conversational agents” – Editorial

      IN i-com doi:10.1515/icom-2023-0010
      [BibTeX] [Abstract] [Download PDF]

      Der Artikel Special issue on “conversational agents” – Editorial wurde am 16. März 2023 in der Zeitschrift i-com (Band 0, Heft 0) veröffentlicht.

      @article{ludwig_special_2023,
title = {Special issue on “conversational agents” – {Editorial}},
issn = {2196-6826},
url = {https://www.degruyter.com/document/doi/10.1515/icom-2023-0010/html},
doi = {10.1515/icom-2023-0010},
abstract = {Der Artikel Special issue on “conversational agents” – Editorial wurde am 16. März 2023 in der Zeitschrift i-com (Band 0, Heft 0) veröffentlicht.},
language = {en},
urldate = {2023-03-21},
journal = {i-com},
author = {Ludwig, Thomas and Weber, Philip and Maedche, Alexander and Riener, Andreas},
month = mar,
year = {2023},
note = {Publisher: Oldenbourg Wissenschaftsverlag},
}

    • Weber, P., Ludwig, T. & Michel, L. K. (2023)The role of technology use in food practices during the COVID-19 pandemic

      IN International Journal of Gastronomy and Food Science, Pages: 100687 doi:10.1016/j.ijgfs.2023.100687
      [BibTeX] [Abstract] [Download PDF]

      Over the last three years, COVID-19, with its lockdowns, social restrictions, and work from home structures, had a significant influence on our daily lives. The resulting changes in technology practices are likely to be explored in the years ahead. We will contribute to this exploration by looking specifically at the impact of COVID-19 on everyday food practices and the role of involved technology. To explore food practices and technology use, we conducted a qualitative interview study with 16 interviewees and delved into the underlying influencing factors behind them. Thereby we can better understand potential behavioral changes and technology usage by people to design not only for future pandemics and exceptional situations but to also for non-pandemic times.

      @article{weber_role_2023,
title = {The role of technology use in food practices during the {COVID}-19 pandemic},
issn = {1878-450X},
url = {https://www.sciencedirect.com/science/article/pii/S1878450X2300029X},
doi = {10.1016/j.ijgfs.2023.100687},
abstract = {Over the last three years, COVID-19, with its lockdowns, social restrictions, and work from home structures, had a significant influence on our daily lives. The resulting changes in technology practices are likely to be explored in the years ahead. We will contribute to this exploration by looking specifically at the impact of COVID-19 on everyday food practices and the role of involved technology. To explore food practices and technology use, we conducted a qualitative interview study with 16 interviewees and delved into the underlying influencing factors behind them. Thereby we can better understand potential behavioral changes and technology usage by people to design not only for future pandemics and exceptional situations but to also for non-pandemic times.},
language = {en},
urldate = {2023-02-21},
journal = {International Journal of Gastronomy and Food Science},
author = {Weber, Philip and Ludwig, Thomas and Michel, Lea Katharina},
month = feb,
year = {2023},
keywords = {rendezfood, Pandemic, And phrases: human-food interaction, COVID-19, Food practices, Media use, Technology use},
pages = {100687},
}

    2022

    • Fries, M. & Ludwig, T. (2022)‘Why are the Sales Forecasts so low?’ Socio-Technical Challenges of Using Machine Learning for Forecasting Sales in a Bakery

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09458-z
      [BibTeX] [Abstract] [Download PDF]

      Artificial intelligence and the underlying machine learning (ML) methods are increasingly finding their way into our working world. One of these areas is sales planning, where machine learning is used to leverage a variety of different input parameters such as prices, promotions, or the weather, to forecast sales, and therefore directly affects the production of products and goods. To satisfy the goal of environmental sustainability as well as address short shelf life, the food industry represents an interesting application field for the use of ML for optimizing sales planning. Within this paper, we will examine the design, and especially the application, of ML methods in the food industry and show the current challenges that exist in the use of such concepts and technologies from the end-user’s point of view. Our study of a smaller bakery company shows that there are enormous challenges in setting up the appropriate infrastructure and processes for the implementation of ML, that the output quality of ML processes does not always match the perceived result quality, and that trust in the functioning of the algorithms is the most important criterion for using ML processes in practice.

      @article{fries_why_2022,
title = {‘{Why} are the {Sales} {Forecasts} so low?’ {Socio}-{Technical} {Challenges} of {Using} {Machine} {Learning} for {Forecasting} {Sales} in a {Bakery}},
issn = {1573-7551},
shorttitle = {‘{Why} are the {Sales} {Forecasts} so low?},
url = {https://doi.org/10.1007/s10606-022-09458-z},
doi = {10.1007/s10606-022-09458-z},
abstract = {Artificial intelligence and the underlying machine learning (ML) methods are increasingly finding their way into our working world. One of these areas is sales planning, where machine learning is used to leverage a variety of different input parameters such as prices, promotions, or the weather, to forecast sales, and therefore directly affects the production of products and goods. To satisfy the goal of environmental sustainability as well as address short shelf life, the food industry represents an interesting application field for the use of ML for optimizing sales planning. Within this paper, we will examine the design, and especially the application, of ML methods in the food industry and show the current challenges that exist in the use of such concepts and technologies from the end-user’s point of view. Our study of a smaller bakery company shows that there are enormous challenges in setting up the appropriate infrastructure and processes for the implementation of ML, that the output quality of ML processes does not always match the perceived result quality, and that trust in the functioning of the algorithms is the most important criterion for using ML processes in practice.},
language = {en},
urldate = {2022-12-19},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Fries, Marco and Ludwig, Thomas},
month = dec,
year = {2022},
keywords = {Artificial Intelligence, Human-AI Interaction, Human–Computer Interaction, Machine Learning, Sales Forecast},
}

    • Esau, M., Lawo, D., Neifer, T., Stevens, G. & Boden, A. (2022)Trust your guts: fostering embodied knowledge and sustainable practices through voice interaction

      IN Personal and Ubiquitous Computing doi:10.1007/s00779-022-01695-9
      [BibTeX] [Abstract] [Download PDF]

      Despite various attempts to prevent food waste and motivate conscious food handling, household members find it difficult to correctly assess the edibility of food. With the rise of ambient voice assistants, we did a design case study to support households’ in situ decision-making process in collaboration with our voice agent prototype, Fischer Fritz. Therefore, we conducted 15 contextual inquiries to understand food practices at home. Furthermore, we interviewed six fish experts to inform the design of our voice agent on how to guide consumers and teach food literacy. Finally, we created a prototype and discussed with 15 consumers its impact and capability to convey embodied knowledge to the human that is engaged as sensor. Our design research goes beyond current Human-Food Interaction automation approaches by emphasizing the human-food relationship in technology design and demonstrating future complementary human-agent collaboration with the aim to increase humans’ competence to sense, think, and act.

      @article{esau_trust_2022,
title = {Trust your guts: fostering embodied knowledge and sustainable practices through voice interaction},
issn = {1617-4917},
shorttitle = {Trust your guts},
url = {https://doi.org/10.1007/s00779-022-01695-9},
doi = {10.1007/s00779-022-01695-9},
abstract = {Despite various attempts to prevent food waste and motivate conscious food handling, household members find it difficult to correctly assess the edibility of food. With the rise of ambient voice assistants, we did a design case study to support households’ in situ decision-making process in collaboration with our voice agent prototype, Fischer Fritz. Therefore, we conducted 15 contextual inquiries to understand food practices at home. Furthermore, we interviewed six fish experts to inform the design of our voice agent on how to guide consumers and teach food literacy. Finally, we created a prototype and discussed with 15 consumers its impact and capability to convey embodied knowledge to the human that is engaged as sensor. Our design research goes beyond current Human-Food Interaction automation approaches by emphasizing the human-food relationship in technology design and demonstrating future complementary human-agent collaboration with the aim to increase humans’ competence to sense, think, and act.},
language = {en},
urldate = {2022-12-01},
journal = {Personal and Ubiquitous Computing},
author = {Esau, Margarita and Lawo, Dennis and Neifer, Thomas and Stevens, Gunnar and Boden, Alexander},
month = nov,
year = {2022},
keywords = {Co-performance, Embodied knowledge, Food literacy, Food waste, Human-food interaction, Voice assistants},
}

    • Hoffmann, S., Pinatti de Carvalho, A. F., Schweitzer, M., Abele, N. D. & Wulf, V. (2022)Producing and Consuming Instructional Material in Manufacturing Contexts: Evaluation of an AR-based Cyber-Physical Production System for Supporting Knowledge and Expertise Sharing

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 6, Pages: 366:1–366:36 doi:10.1145/3555091
      [BibTeX] [Abstract] [Download PDF]

      Fast-paced knowledge and expertise sharing (KES) is a typical demand in contemporary workplaces due to dynamic markets and ever-changing work practices. Past and current computer supported cooperative work (CSCW) research has long been investigating how computer technologies can support people with KES. Recent claims have asserted that augmented reality- (AR-)based cyber-physical production systems (CPPS) are poised to bring significant changes in the ways that KES unfolds in manufacturing contexts. This paper scrutinises such claims by implementing a short-term evaluation of an AR-based CPPS and assessing how it can potentially support (1) the generation of AR content by experienced production workers and (2) the visualisation and processing of such content by novice workers. We, therefore, contribute a user study to the CSCW community that sheds light on the use of a particular type of AR-based CPPS for KES in industrial contexts.?

      @article{hoffmann_producing_2022,
title = {Producing and {Consuming} {Instructional} {Material} in {Manufacturing} {Contexts}: {Evaluation} of an {AR}-based {Cyber}-{Physical} {Production} {System} for {Supporting} {Knowledge} and {Expertise} {Sharing}},
volume = {6},
shorttitle = {Producing and {Consuming} {Instructional} {Material} in {Manufacturing} {Contexts}},
url = {https://doi.org/10.1145/3555091},
doi = {10.1145/3555091},
abstract = {Fast-paced knowledge and expertise sharing (KES) is a typical demand in contemporary workplaces due to dynamic markets and ever-changing work practices. Past and current computer supported cooperative work (CSCW) research has long been investigating how computer technologies can support people with KES. Recent claims have asserted that augmented reality- (AR-)based cyber-physical production systems (CPPS) are poised to bring significant changes in the ways that KES unfolds in manufacturing contexts. This paper scrutinises such claims by implementing a short-term evaluation of an AR-based CPPS and assessing how it can potentially support (1) the generation of AR content by experienced production workers and (2) the visualisation and processing of such content by novice workers. We, therefore, contribute a user study to the CSCW community that sheds light on the use of a particular type of AR-based CPPS for KES in industrial contexts.?},
number = {CSCW2},
urldate = {2022-11-15},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Hoffmann, Sven and Pinatti de Carvalho, Aparecido Fabiano and Schweitzer, Marcus and Abele, Nils Darwin and Wulf, Volker},
month = nov,
year = {2022},
keywords = {augmented reality, cyber-physical production systems, evaluation, knowledge and expertise sharing, machine set-up, manufacturing contexts},
pages = {366:1--366:36},
}

    • Grinko, M., Qalandar, S., Randall, D. & Wulf, V. (2022)Nationalizing the Internet to Break a Protest Movement: Internet Shutdown and Counter-Appropriation in Iran of Late 2019

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 6, Pages: 314:1–314:21 doi:10.1145/3555205
      [BibTeX] [Abstract] [Download PDF]

      To deal with a spontaneous civil uprising following a substantial rise in gas prices, the Iranian security apparatus imposed in late 2019 techno-political measures and blocked access to international websites and services. To analyze these measures, we conducted 19 interviews with Iranians living inside and outside the country. We argue that the concept of the shutdown, as portrayed in Western media, is not perfectly suitable to describe the infrastructural restrictions and propose the concept of an internet nationalization. This paper offers an in-depth analysis of what the nationalization meant and how it affected the lives of Iranians participating or not participating in the protests. We also report on a variety of creative measures, both technical and non-technical, Iranians took to counter-appropriate the government-imposed shutdown of international connectivity. Based on these data, we elaborate on the concept of counter-appropriation.

      @article{grinko_nationalizing_2022,
title = {Nationalizing the {Internet} to {Break} a {Protest} {Movement}: {Internet} {Shutdown} and {Counter}-{Appropriation} in {Iran} of {Late} 2019},
volume = {6},
shorttitle = {Nationalizing the {Internet} to {Break} a {Protest} {Movement}},
url = {https://doi.org/10.1145/3555205},
doi = {10.1145/3555205},
abstract = {To deal with a spontaneous civil uprising following a substantial rise in gas prices, the Iranian security apparatus imposed in late 2019 techno-political measures and blocked access to international websites and services. To analyze these measures, we conducted 19 interviews with Iranians living inside and outside the country. We argue that the concept of the shutdown, as portrayed in Western media, is not perfectly suitable to describe the infrastructural restrictions and propose the concept of an internet nationalization. This paper offers an in-depth analysis of what the nationalization meant and how it affected the lives of Iranians participating or not participating in the protests. We also report on a variety of creative measures, both technical and non-technical, Iranians took to counter-appropriate the government-imposed shutdown of international connectivity. Based on these data, we elaborate on the concept of counter-appropriation.},
number = {CSCW2},
urldate = {2022-11-15},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Grinko, Margarita and Qalandar, Sarvin and Randall, Dave and Wulf, Volker},
month = nov,
year = {2022},
keywords = {activism, protest, internet, Iran, shutdown},
pages = {314:1--314:21},
}

    • Shajalal, M., Boden, A. & Stevens, G. (2022)Explainable product backorder prediction exploiting CNN: Introducing explainable models in businesses

      IN Electronic Markets doi:10.1007/s12525-022-00599-z
      [BibTeX] [Abstract] [Download PDF]

      Due to expected positive impacts on business, the application of artificial intelligence has been widely increased. The decision-making procedures of those models are often complex and not easily understandable to the company’s stakeholders, i.e. the people having to follow up on recommendations or try to understand automated decisions of a system. This opaqueness and black-box nature might hinder adoption, as users struggle to make sense and trust the predictions of AI models. Recent research on eXplainable Artificial Intelligence (XAI) focused mainly on explaining the models to AI experts with the purpose of debugging and improving the performance of the models. In this article, we explore how such systems could be made explainable to the stakeholders. For doing so, we propose a new convolutional neural network (CNN)-based explainable predictive model for product backorder prediction in inventory management. Backorders are orders that customers place for products that are currently not in stock. The company now takes the risk to produce or acquire the backordered products while in the meantime, customers can cancel their orders if that takes too long, leaving the company with unsold items in their inventory. Hence, for their strategic inventory management, companies need to make decisions based on assumptions. Our argument is that these tasks can be improved by offering explanations for AI recommendations. Hence, our research investigates how such explanations could be provided, employing Shapley additive explanations to explain the overall models’ priority in decision-making. Besides that, we introduce locally interpretable surrogate models that can explain any individual prediction of a model. The experimental results demonstrate effectiveness in predicting backorders in terms of standard evaluation metrics and outperform known related works with AUC 0.9489. Our approach demonstrates how current limitations of predictive technologies can be addressed in the business domain.

      @article{shajalal_explainable_2022,
title = {Explainable product backorder prediction exploiting {CNN}: {Introducing} explainable models in businesses},
issn = {1422-8890},
shorttitle = {Explainable product backorder prediction exploiting {CNN}},
url = {https://doi.org/10.1007/s12525-022-00599-z},
doi = {10.1007/s12525-022-00599-z},
abstract = {Due to expected positive impacts on business, the application of artificial intelligence has been widely increased. The decision-making procedures of those models are often complex and not easily understandable to the company’s stakeholders, i.e. the people having to follow up on recommendations or try to understand automated decisions of a system. This opaqueness and black-box nature might hinder adoption, as users struggle to make sense and trust the predictions of AI models. Recent research on eXplainable Artificial Intelligence (XAI) focused mainly on explaining the models to AI experts with the purpose of debugging and improving the performance of the models. In this article, we explore how such systems could be made explainable to the stakeholders. For doing so, we propose a new convolutional neural network (CNN)-based explainable predictive model for product backorder prediction in inventory management. Backorders are orders that customers place for products that are currently not in stock. The company now takes the risk to produce or acquire the backordered products while in the meantime, customers can cancel their orders if that takes too long, leaving the company with unsold items in their inventory. Hence, for their strategic inventory management, companies need to make decisions based on assumptions. Our argument is that these tasks can be improved by offering explanations for AI recommendations. Hence, our research investigates how such explanations could be provided, employing Shapley additive explanations to explain the overall models’ priority in decision-making. Besides that, we introduce locally interpretable surrogate models that can explain any individual prediction of a model. The experimental results demonstrate effectiveness in predicting backorders in terms of standard evaluation metrics and outperform known related works with AUC 0.9489. Our approach demonstrates how current limitations of predictive technologies can be addressed in the business domain.},
language = {en},
urldate = {2022-11-14},
journal = {Electronic Markets},
author = {Shajalal, Md and Boden, Alexander and Stevens, Gunnar},
month = nov,
year = {2022},
keywords = {Backorder prediction, C80, CNN, eXplainable artificial intelligence (XAI), Global explanation, Local explanation, M1, M15, O33},
}

    • Pihlainen, K., Ehlers, A., Rohner, R., Cerna, K., Kärnä, E., Hess, M., Hengl, L., Aavikko, L., Frewer-Graumann, S., Gallistl, V. & Müller, C. (2022)Older adults’ reasons to participate in digital skills learning: An interdisciplinary, multiple case study from Austria, Finland, and Germany

      IN Studies in the Education of Adults doi:10.1080/02660830.2022.2133268
      [BibTeX] [Abstract] [Download PDF]

      The rapid development of digital technologies and their increasing application in many areas of everyday life challenge all citizens to continuously learn digital skills. This also applies to older adults, among whom digital literacy is on average less well-developed than among younger adults. This article investigates why retired older adults participate in opportunities to learn digital skills. Multiple case design with both qualitative and quantitative methods was used to include the views of older adults from Austria, Finland, and Germany. The results of this interdisciplinary study indicated individual, social and technical reasons for their participation in digital skills training. Practical implications and recommendations for future studies are suggested.

      @article{pihlainen_older_2022,
title = {Older adults’ reasons to participate in digital skills learning: {An} interdisciplinary, multiple case study from {Austria}, {Finland}, and {Germany}},
url = {https://www.tandfonline.com/doi/pdf/10.1080/02660830.2022.2133268?needAccess=true},
doi = {https://doi.org/10.1080/02660830.2022.2133268},
abstract = {The rapid development of digital technologies and their increasing application in many areas of everyday life challenge all citizens to continuously learn digital skills. This also applies to older adults, among whom digital literacy is on average less well-developed than among younger adults. This article investigates why retired older adults participate in opportunities to learn digital skills. Multiple case design with both qualitative and quantitative methods was used to include the views of older adults from Austria, Finland, and Germany. The results of this interdisciplinary study indicated individual, social and technical reasons for their participation in digital skills training. Practical implications and recommendations for future studies are suggested.},
journal = {Studies in the Education of Adults},
author = {Pihlainen, Kaisa and Ehlers, Anja and Rohner, Rebekka and Cerna, Katerina and Kärnä, Eija and Hess, Moritz and Hengl, Lisa and Aavikko, Lotta and Frewer-Graumann, Susanne and Gallistl, Vera and Müller, Claudia},
month = oct,
year = {2022},
doi = {10.1080/02660830.2022.2133268},
keywords = {italg},
}

    • Kotthaus, C., Vitt, N., Krüger, M., Pipek, V. & Wulf, V. (2022)Negotiating Priorities on the Shopfloor: A Design Case Study of Maintainers’ Practices

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09444-5
      [BibTeX] [Abstract] [Download PDF]

      The coordination of maintenance work in manufacturing poses a crucial productivity factor in small and medium-sized companies (SMEs) but often seems to be rather neglected in practice as well as in much of the literature on maintenance. We shed light upon maintenance coordination work by presenting a design case study conducted in an SME over approximately two years. We took a participatory design-oriented approach, involving all roles on the shopfloor affected by maintenance work. In three major iterations during the pre-study, a release-ready prototype was developed and implemented by the users over the course of one year. The evaluation of the tool showed how a new and mostly unintended practice of information flow, error reporting, and prioritization emerged such that, for instance, foremen becoming a central node of communication, formal prioritization shifting away from higher management, and actual prioritization being done by maintainers. This paper contributes to the body of CSCW work on maintenance practice in SMEs by presenting detailed empirical findings on the coordination work of maintainers, as well as the evaluation of socio-technical interventions into maintenance practices.

      @article{kotthaus_negotiating_2022,
title = {Negotiating {Priorities} on the {Shopfloor}: {A} {Design} {Case} {Study} of {Maintainers}’ {Practices}},
issn = {1573-7551},
shorttitle = {Negotiating {Priorities} on the {Shopfloor}},
url = {https://doi.org/10.1007/s10606-022-09444-5},
doi = {10.1007/s10606-022-09444-5},
abstract = {The coordination of maintenance work in manufacturing poses a crucial productivity factor in small and medium-sized companies (SMEs) but often seems to be rather neglected in practice as well as in much of the literature on maintenance. We shed light upon maintenance coordination work by presenting a design case study conducted in an SME over approximately two years. We took a participatory design-oriented approach, involving all roles on the shopfloor affected by maintenance work. In three major iterations during the pre-study, a release-ready prototype was developed and implemented by the users over the course of one year. The evaluation of the tool showed how a new and mostly unintended practice of information flow, error reporting, and prioritization emerged such that, for instance, foremen becoming a central node of communication, formal prioritization shifting away from higher management, and actual prioritization being done by maintainers. This paper contributes to the body of CSCW work on maintenance practice in SMEs by presenting detailed empirical findings on the coordination work of maintainers, as well as the evaluation of socio-technical interventions into maintenance practices.},
language = {en},
urldate = {2022-10-18},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Kotthaus, Christoph and Vitt, Nico and Krüger, Max and Pipek, Volkmar and Wulf, Volker},
month = oct,
year = {2022},
keywords = {CSCW, Design case study, Qualitative research, Manufacturing, Maintenance, Repair},
}

    • Ontika, N. N., Saßmannshausen, S. M., Syed, H. A. & Pinatti De Carvalho, A. F. (2022)Exploring Human-Centered AI in Healthcare: A Workshop Report

      IN IRSI Report, Vol. 19, Pages: 1–54
      [BibTeX] [Abstract] [Download PDF]

      As a technique of improving the quality of life, AI has the potential to take a significant part in healthcare worldwide. However, in order to facilitate the widespread use of AI systems, we must first better comprehend the influence of AI on the healthcare sector. To create an acceptable intelligent system for healthcare, a comprehensive evaluation of ethically driven design, technology that effectively addresses human intellect, and human aspects of design is required. Our two-day workshop at the European Conference on CSCW in 2022 focused on Human-centered AI in the healthcare domain. In the workshop, we brought together researchers and practitioners in health informatics to accelerate conversations about developing usable and efficient intelligent systems that are more understandable and reliable for users.

      @article{ontika_exploring_2022-1,
series = {International reports on socio-informatics},
title = {Exploring {Human}-{Centered} {AI} in {Healthcare}: {A} {Workshop} {Report}},
volume = {19},
issn = {1861-4280},
url = {https://www.iisi.de/wp-content/uploads/2022/10/IRSI_V19I2.pdf},
abstract = {As a technique of improving the quality of life, AI has the potential to take a significant part in healthcare worldwide. However, in order to facilitate the widespread use of AI systems, we must first better comprehend the influence of AI on the healthcare sector. To create an acceptable intelligent system for healthcare, a comprehensive evaluation of ethically driven design, technology that effectively addresses human intellect, and human aspects of design is required. Our two-day workshop at the European Conference on CSCW in 2022 focused on Human-centered AI in the healthcare domain. In the workshop, we brought together researchers and practitioners in health informatics to accelerate conversations about developing usable and efficient intelligent systems that are more understandable and reliable for users.},
language = {English},
number = {2},
journal = {IRSI Report},
author = {Ontika, Nazmun Nisat and Saßmannshausen, Sheree May and Syed, Hussain Abid and Pinatti De Carvalho, Aparecido Fabiano},
editor = {Pipek, Volkmar and Rohde, Markus},
month = oct,
year = {2022},
keywords = {pairads},
pages = {1--54},
}

    • Keil, A., Hahn, K., Brombach, N., Brück, R., Farhan, N. & Gaus, O. (2022)Acquisition and Processing of Biomedical Data for Outpatient Care in Rural Areas

      IN Current Directions in Biomedical Engineering, Vol. 8, Pages: 81–84 doi:10.1515/cdbme-2022-1022
      [BibTeX] [Abstract] [Download PDF]

      Abstract Acquisition of medical data such as blood pressure, ECG, pulse, and other values is currently often carried out in doctor’s offices by physicians or medical staff. This requires valuable time of patients as well as of practices’ personel and can deliver specific data only of the time of the visit. In this paper we describe a different approach. Patients measure their biomedical vital data at home. Therefore a technical infrastructure together with a workflow were developed and applied within a current project with patients in a rural area. Vital data is transferred via smartphone apps to a cloud environment where doctors can easily access and assess the data.

      @article{keil_acquisition_2022,
title = {Acquisition and {Processing} of {Biomedical} {Data} for {Outpatient} {Care} in {Rural} {Areas}},
volume = {8},
issn = {2364-5504},
url = {https://www.degruyter.com/document/doi/10.1515/cdbme-2022-1022/html},
doi = {10.1515/cdbme-2022-1022},
abstract = {Abstract
Acquisition of medical data such as blood pressure, ECG, pulse, and other values is currently often carried out in doctor’s offices by physicians or medical staff. This requires valuable time of patients as well as of practices’ personel and can deliver specific data only of the time of the visit. In this paper we describe a different approach. Patients measure their biomedical vital data at home. Therefore a technical infrastructure together with a workflow were developed and applied within a current project with patients in a rural area. Vital data is transferred via smartphone apps to a cloud environment where doctors can easily access and assess the data.},
language = {en},
number = {2},
urldate = {2022-11-09},
journal = {Current Directions in Biomedical Engineering},
author = {Keil, Alexander and Hahn, Kai and Brombach, Nick and Brück, Rainer and Farhan, Nabeel and Gaus, Olaf},
month = sep,
year = {2022},
pages = {81--84},
}

    • Berkholz, J., Esau-Held, M. & Stevens, G. (2022)Negotiating Taste for Digital Depiction: Aligning Individual Concepts of Taste Perception in a Co-Design Process

      IN Mensch und Computer 2022 – Tagungsband doi:10.1145/3543758.3543781
      [BibTeX] [Abstract] [Download PDF]

      Taste is a complex phenomenon that depends on the individual experience and is a matter of collective negotiation and mediation. On the contrary, it is uncommon to include taste and its many facets in everyday design, particularly online shopping for fresh food products. To realize this unused potential, we conducted two Co-Design workshops. Based on the participants’ results in the workshops, we prototyped and evaluated a click-dummy smartphone app to explore consumers’ needs for digital taste depiction. We found that emphasizing the natural qualities of food products, external reviews, and personalizing features lead to a reflection on the individual taste experience. The self-reflection through our design enables consumers to develop their taste competencies and thus strengthen their autonomy in decision-making. Ultimately, exploring taste as a social experience adds to a broader understanding of taste beyond a sensory phenomenon.

      @article{berkholz_negotiating_2022,
title = {Negotiating {Taste} for {Digital} {Depiction}: {Aligning} {Individual} {Concepts} of {Taste} {Perception} in a {Co}-{Design} {Process}},
shorttitle = {Negotiating {Taste} for {Digital} {Depiction}},
url = {http://dl.gi.de/handle/20.500.12116/39209},
doi = {10.1145/3543758.3543781},
abstract = {Taste is a complex phenomenon that depends on the individual experience and is a matter of collective negotiation and mediation. On the contrary, it is uncommon to include taste and its many facets in everyday design, particularly online shopping for fresh food products. To realize this unused potential, we conducted two Co-Design workshops. Based on the participants’ results in the workshops, we prototyped and evaluated a click-dummy smartphone app to explore consumers’ needs for digital taste depiction. We found that emphasizing the natural qualities of food products, external reviews, and personalizing features lead to a reflection on the individual taste experience. The self-reflection through our design enables consumers to develop their taste competencies and thus strengthen their autonomy in decision-making. Ultimately, exploring taste as a social experience adds to a broader understanding of taste beyond a sensory phenomenon.},
language = {en},
urldate = {2022-09-12},
journal = {Mensch und Computer 2022 - Tagungsband},
author = {Berkholz, Jenny and Esau-Held, Margarita and Stevens, Gunnar},
month = sep,
year = {2022},
note = {Accepted: 2022-08-31T09:42:52Z
Publisher: ACM},
}

    • Krings, K., Weber, P., Jasche, F. & Ludwig, T. (2022)FADER: An Authoring Tool for Creating Augmented Reality-Based Avatars from an End-User Perspective

      IN Mensch und Computer 2022 – Tagungsband doi:10.1145/3543758.3543778
      [BibTeX] [Abstract] [Download PDF]

      Although augmented reality (AR) is becoming more common in our society, there are few specialized end-user tools for appropriate AR content creation. Most tools are focused on creating entire 3D applications or require extensive knowledge in programming and 3D modeling. With reference to End-User Development (EUD), we present a design case study for an end-user-friendly authoring tool that allows domain experts to create individual AR avatars in the field of Human-Food Interaction. After reviewing current approaches and design guidelines, we designed and implemented FADER, a web-based tool for creating AR-based food avatars. Our evaluation shows that playful design fosters immersion, and that abstract placeholders and highly simplified controls empower non-developers to create AR content. Our study contributes to a better understanding of end-user needs and practices during the AR creation process and informs the design of future AR authoring tools.

      @article{krings_fader_2022,
title = {{FADER}: {An} {Authoring} {Tool} for {Creating} {Augmented} {Reality}-{Based} {Avatars} from an {End}-{User} {Perspective}},
shorttitle = {{FADER}},
url = {http://dl.gi.de/handle/20.500.12116/39249},
doi = {10.1145/3543758.3543778},
abstract = {Although augmented reality (AR) is becoming more common in our society, there are few specialized end-user tools for appropriate AR content creation. Most tools are focused on creating entire 3D applications or require extensive knowledge in programming and 3D modeling. With reference to End-User Development (EUD), we present a design case study for an end-user-friendly authoring tool that allows domain experts to create individual AR avatars in the field of Human-Food Interaction. After reviewing current approaches and design guidelines, we designed and implemented FADER, a web-based tool for creating AR-based food avatars. Our evaluation shows that playful design fosters immersion, and that abstract placeholders and highly simplified controls empower non-developers to create AR content. Our study contributes to a better understanding of end-user needs and practices during the AR creation process and informs the design of future AR authoring tools.},
language = {en},
urldate = {2022-09-12},
journal = {Mensch und Computer 2022 - Tagungsband},
author = {Krings, Kevin and Weber, Philip and Jasche, Florian and Ludwig, Thomas},
month = sep,
year = {2022},
note = {Accepted: 2022-08-31T09:43:01Z
Publisher: ACM},
keywords = {rendezfood},
}

    • Ahmadi, M., Taugerbeck, S., Meurer, J., Randall, D. & Wulf, V. (2022)Addressing Values in Co-Design Projects: Lessons Learned From Two Case Studies in Sensitive Contexts

      IN Interacting with Computers doi:10.1093/iwc/iwac024
      [BibTeX] [Abstract] [Download PDF]

      Human–computer interaction (HCI) scholars and others have advocated treating design as inevitably implicating political and ethical sensitivities. A subset of those considerations has been the attempt to deal with the often conflicting interests of stakeholders through ‘value sensitivity’. Drawing on value-sensitive design (VSD) as an inspiration, we emphasize the necessary way in which the evolving contextuality of the values in question shaped our research collaborations. This paper presents a retrospective analysis of two case studies from long-term user-centered design projects in fields with explicit ambitions for value-driven HCI research and concerned with emancipation and empowerment. The first, a 3-year project, entailed an explicit commitment to feminist policy initiatives with female participants that aimed at fostering values of gender equality. The second, a 4-year project, dealt with HCI research with and for older adults, where a multimodal mobility platform for ridesharing and public transportation was developed. We show how we translated general commitment into pragmatic, co-design research goals and infrastructures. The long-term ambition of our endeavors and integration of a broad stakeholder base were vital to support this. We additionally provide insights into how our approach offered safe spaces for trustful collaboration and flexibility when adapting methods to specific contexts.

      @article{ahmadi_addressing_2022,
title = {Addressing {Values} in {Co}-{Design} {Projects}: {Lessons} {Learned} {From} {Two} {Case} {Studies} in {Sensitive} {Contexts}},
issn = {1873-7951},
shorttitle = {Addressing {Values} in {Co}-{Design} {Projects}},
url = {https://doi.org/10.1093/iwc/iwac024},
doi = {10.1093/iwc/iwac024},
abstract = {Human–computer interaction (HCI) scholars and others have advocated treating design as inevitably implicating political and ethical sensitivities. A subset of those considerations has been the attempt to deal with the often conflicting interests of stakeholders through ‘value sensitivity’. Drawing on value-sensitive design (VSD) as an inspiration, we emphasize the necessary way in which the evolving contextuality of the values in question shaped our research collaborations. This paper presents a retrospective analysis of two case studies from long-term user-centered design projects in fields with explicit ambitions for value-driven HCI research and concerned with emancipation and empowerment. The first, a 3-year project, entailed an explicit commitment to feminist policy initiatives with female participants that aimed at fostering values of gender equality. The second, a 4-year project, dealt with HCI research with and for older adults, where a multimodal mobility platform for ridesharing and public transportation was developed. We show how we translated general commitment into pragmatic, co-design research goals and infrastructures. The long-term ambition of our endeavors and integration of a broad stakeholder base were vital to support this. We additionally provide insights into how our approach offered safe spaces for trustful collaboration and flexibility when adapting methods to specific contexts.},
urldate = {2022-09-12},
journal = {Interacting with Computers},
author = {Ahmadi, Michael and Taugerbeck, Sebastian and Meurer, Johanna and Randall, Dave and Wulf, Volker},
month = sep,
year = {2022},
}

    • Ludwig, T., Lewkowicz, M. & Clemmensen, T. (2022)Cooperation on the Shopfloor: CSCW in Manufacturing and Industry Settings

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09446-3
      [BibTeX] [Download PDF] 

      @article{ludwig_cooperation_2022,
title = {Cooperation on the {Shopfloor}: {CSCW} in {Manufacturing} and {Industry} {Settings}},
issn = {1573-7551},
shorttitle = {Cooperation on the {Shopfloor}},
url = {https://doi.org/10.1007/s10606-022-09446-3},
doi = {10.1007/s10606-022-09446-3},
language = {en},
urldate = {2022-09-06},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Ludwig, Thomas and Lewkowicz, Myriam and Clemmensen, Torkil},
month = sep,
year = {2022},
}

    • von Grafenstein, M., Jakobi, T. & Stevens, G. (2022)Effective data protection by design through interdisciplinary research methods: The example of effective purpose specification by applying user-Centred UX-design methods

      IN Computer Law & Security Review, Vol. 46, Pages: 105722 doi:10.1016/j.clsr.2022.105722
      [BibTeX] [Abstract] [Download PDF]

      While the recent discussion on Art. 25 GDPR often considers the approach of data protection by design as an innovative idea, the notion of making data protection law more effective through requiring the data controller to implement the legal norms into the processing design is almost as old as the data protection debate. However, there is another, more recent shift in establishing the data protection by design approach through law, which is not yet understood to its fullest extent in the debate. Art. 25 GDPR requires the controller to not only implement the legal norms into the processing design but to do so in an effective manner. By explicitly declaring the effectiveness of the protection measures to be the legally required result, the legislator inevitably raises the question of which methods can be used to test and assure such efficacy. In our opinion, extending the legal compatibility assessment to the real effects of the required measures opens this approach to interdisciplinary methodologies. In this paper, we first summarise the current state of research on the methodology established in Art. 25 sect. 1 GDPR, and pinpoint some of the challenges of incorporating interdisciplinary research methodologies. On this premise, we present an empirical research methodology and first findings which offer one approach to answering the question on how to specify processing purposes effectively. Lastly, we discuss the implications of these findings for the legal interpretation of Art. 25 GDPR and related provisions, especially with respect to a more effective implementation of transparency and consent, and provide an outlook on possible next research steps.

      @article{von_grafenstein_effective_2022,
title = {Effective data protection by design through interdisciplinary research methods: {The} example of effective purpose specification by applying user-{Centred} {UX}-design methods},
volume = {46},
issn = {0267-3649},
shorttitle = {Effective data protection by design through interdisciplinary research methods},
url = {https://www.sciencedirect.com/science/article/pii/S026736492200067X},
doi = {10.1016/j.clsr.2022.105722},
abstract = {While the recent discussion on Art. 25 GDPR often considers the approach of data protection by design as an innovative idea, the notion of making data protection law more effective through requiring the data controller to implement the legal norms into the processing design is almost as old as the data protection debate. However, there is another, more recent shift in establishing the data protection by design approach through law, which is not yet understood to its fullest extent in the debate. Art. 25 GDPR requires the controller to not only implement the legal norms into the processing design but to do so in an effective manner. By explicitly declaring the effectiveness of the protection measures to be the legally required result, the legislator inevitably raises the question of which methods can be used to test and assure such efficacy. In our opinion, extending the legal compatibility assessment to the real effects of the required measures opens this approach to interdisciplinary methodologies. In this paper, we first summarise the current state of research on the methodology established in Art. 25 sect. 1 GDPR, and pinpoint some of the challenges of incorporating interdisciplinary research methodologies. On this premise, we present an empirical research methodology and first findings which offer one approach to answering the question on how to specify processing purposes effectively. Lastly, we discuss the implications of these findings for the legal interpretation of Art. 25 GDPR and related provisions, especially with respect to a more effective implementation of transparency and consent, and provide an outlook on possible next research steps.},
language = {en},
urldate = {2022-08-12},
journal = {Computer Law \& Security Review},
author = {von Grafenstein, Max and Jakobi, Timo and Stevens, Gunnar},
month = sep,
year = {2022},
keywords = {HCI, GDPR, Data protection by design, Effective purpose specification, UXD},
pages = {105722},
}

    • Carros, F., Störzinger, T., Wierling, A., Preussner, A. & Tolmie, P. (2022)Ethical, Legal & Participatory Concerns in the Development of Human-Robot Interaction: Lessons from Eight Research Projects with Social Robots in Real-World Scenarios

      IN i-com, Vol. 21, Pages: 299–309 doi:10.1515/icom-2022-0025
      [BibTeX] [Abstract] [Download PDF]

      Research on Human-Robot Interaction is increasing as system become widely available and reached a level that enables smooth interactions. Yet, many research projects act in a silo mentality, in regard of participatory, ethical, or legal matters of social robotics. Knowledge about specific challenges is not universal and has often to be transferred from non-robotic contexts. We present findings in the three dimensions: participatory design, ethics for social robots and legal aspects. We accompanied eight research projects on social robots in real-world scenarios for three years. During that time, we spoke, observed, and helped (where possible) the research projects. This gave us specific insights into their work. Our findings work in three dimensions. In participatory design we observed that the trust relationship to users is essential to gain truthful insights and that a mixed method approach is promising. Regarding ethical aspects, we could see that ethical matters should be answered early on. And in the legal dimensions we noticed that the GDPR regulations are a challenge that often requires the help of experts. This work is reflecting on the observation of eight projects and is collecting lessons learned to help future projects and to learn from previous work.

      @article{carros_ethical_2022,
title = {Ethical, {Legal} \& {Participatory} {Concerns} in the {Development} of {Human}-{Robot} {Interaction}: {Lessons} from {Eight} {Research} {Projects} with {Social} {Robots} in {Real}-{World} {Scenarios}},
volume = {21},
issn = {2196-6826},
shorttitle = {Ethical, {Legal} \& {Participatory} {Concerns} in the {Development} of {Human}-{Robot} {Interaction}},
url = {https://www.degruyter.com/document/doi/10.1515/icom-2022-0025/html},
doi = {10.1515/icom-2022-0025},
abstract = {Research on Human-Robot Interaction is increasing as system become widely available and reached a level that enables smooth interactions. Yet, many research projects act in a silo mentality, in regard of participatory, ethical, or legal matters of social robotics. Knowledge about specific challenges is not universal and has often to be transferred from non-robotic contexts. We present findings in the three dimensions: participatory design, ethics for social robots and legal aspects. We accompanied eight research projects on social robots in real-world scenarios for three years. During that time, we spoke, observed, and helped (where possible) the research projects. This gave us specific insights into their work. Our findings work in three dimensions. In participatory design we observed that the trust relationship to users is essential to gain truthful insights and that a mixed method approach is promising. Regarding ethical aspects, we could see that ethical matters should be answered early on. And in the legal dimensions we noticed that the GDPR regulations are a challenge that often requires the help of experts. This work is reflecting on the observation of eight projects and is collecting lessons learned to help future projects and to learn from previous work.},
language = {en},
number = {2},
urldate = {2022-07-19},
journal = {i-com},
author = {Carros, Felix and Störzinger, Tobias and Wierling, Anne and Preussner, Adrian and Tolmie, Peter},
month = aug,
year = {2022},
note = {Publisher: Oldenbourg Wissenschaftsverlag},
keywords = {Participatory Design, Living Lab, long-term, User-Centered Design, GDPR, HRI, Social Robot, Assistive Robots, Ethic, Human-Robot Interaction, Legal, MEESTAR, Meta Research, Qualitative Methods, Quantitative Methods, Research Project, Wizard-of-Oz, Zoomorphic Robots},
pages = {299--309},
}

    • Kricheldorff, C., Müller, C., Pelizäus, H. & Wahl, H. (2022)Kommerziell verfügbare digitale Technik im Alltag Älterer: ein Forschungsupdate

      IN Zeitschrift für Gerontologie und Geriatrie, Vol. 55, Pages: 365–367 doi:10.1007/s00391-022-02091-x
      [BibTeX] [Download PDF] 

      @article{kricheldorff_kommerziell_2022,
title = {Kommerziell verfügbare digitale {Technik} im {Alltag} Älterer: ein {Forschungsupdate}},
volume = {55},
issn = {1435-1269},
shorttitle = {Kommerziell verfügbare digitale {Technik} im {Alltag} Älterer},
url = {https://link.springer.com/content/pdf/10.1007/s00391-022-02091-x.pdf},
doi = {10.1007/s00391-022-02091-x},
language = {de},
number = {5},
urldate = {2022-08-15},
journal = {Zeitschrift für Gerontologie und Geriatrie},
author = {Kricheldorff, Cornelia and Müller, Claudia and Pelizäus, Helga and Wahl, Hans-Werner},
month = aug,
year = {2022},
keywords = {italg},
pages = {365--367},
}

    • Müller, C. (2022)Forschen zu und mit kommerziell verfügbaren digitalen Technologien – Überlegungen aus Sicht der Sozioinformatik zu digitalen Praktiken älterer Menschen

      IN Zeitschrift für Gerontologie und Geriatrie, Vol. 55, Pages: 397–398 doi:10.1007/s00391-022-02093-9
      [BibTeX] [Download PDF] 

      @article{muller_forschen_2022,
title = {Forschen zu und mit kommerziell verfügbaren digitalen {Technologien} – Überlegungen aus {Sicht} der {Sozioinformatik} zu digitalen {Praktiken} älterer {Menschen}},
volume = {55},
issn = {1435-1269},
url = {https://doi.org/10.1007/s00391-022-02093-9},
doi = {10.1007/s00391-022-02093-9},
language = {de},
number = {5},
urldate = {2022-08-09},
journal = {Zeitschrift für Gerontologie und Geriatrie},
author = {Müller, Claudia},
month = aug,
year = {2022},
keywords = {italg},
pages = {397--398},
}

    • Schwaninger, I., Carros, F., Weiss, A., Wulf, V. & Fitzpatrick, G. (2022)Video connecting families and social robots: from ideas to practices putting technology to work

      IN Universal Access in the Information Society doi:10.1007/s10209-022-00901-y
      [BibTeX] [Abstract] [Download PDF]

      Technology use is a socially embedded process, especially when it comes to older adults and care. However, the restrictions associated with the COVID-19 pandemic have limited social contact to protect vulnerable groups in care homes, and even if technology use has increased in other areas, there is little known about the potential uptake of communication technology and changes in social interaction in the care context during a lasting crisis. This paper explores changes in communication technology use triggered by the pandemic at two care homes, using a qualitative diary study, online interviews and observations, and in-situ interviews within the care home with residents and workers. Our findings point to increasing use of tablets and video conference software triggered by COVID-related experiences, with implications for living and working in care homes. We also characterise the isolation experience of the residents, the workers’ concerns about the residents and changes in social interaction. We observed new areas of technology usage, associated changing work practices, technical affinity issues and context-specific attitudes towards future technologies. While the pandemic has triggered the use of communication technology in care homes on a small scale, this has also caused increasing workload and in particular articulation work, which requires support structures and the re-definition of work roles.

      @article{schwaninger_video_2022,
title = {Video connecting families and social robots: from ideas to practices putting technology to work},
issn = {1615-5297},
shorttitle = {Video connecting families and social robots},
url = {https://doi.org/10.1007/s10209-022-00901-y},
doi = {10.1007/s10209-022-00901-y},
abstract = {Technology use is a socially embedded process, especially when it comes to older adults and care. However, the restrictions associated with the COVID-19 pandemic have limited social contact to protect vulnerable groups in care homes, and even if technology use has increased in other areas, there is little known about the potential uptake of communication technology and changes in social interaction in the care context during a lasting crisis. This paper explores changes in communication technology use triggered by the pandemic at two care homes, using a qualitative diary study, online interviews and observations, and in-situ interviews within the care home with residents and workers. Our findings point to increasing use of tablets and video conference software triggered by COVID-related experiences, with implications for living and working in care homes. We also characterise the isolation experience of the residents, the workers’ concerns about the residents and changes in social interaction. We observed new areas of technology usage, associated changing work practices, technical affinity issues and context-specific attitudes towards future technologies. While the pandemic has triggered the use of communication technology in care homes on a small scale, this has also caused increasing workload and in particular articulation work, which requires support structures and the re-definition of work roles.},
language = {en},
urldate = {2022-08-08},
journal = {Universal Access in the Information Society},
author = {Schwaninger, Isabel and Carros, Felix and Weiss, Astrid and Wulf, Volker and Fitzpatrick, Geraldine},
month = jul,
year = {2022},
keywords = {Values, a-paper, Care work, Communication technology, Configuration work, COVID-19 pandemic, Diary study, Digital literacy, Robots, Work roles},
}

    • de Carvalho, A. F. P., Saeed, S., Reuter, C., Rohde, M., Randall, D., Pipek, V. & Wulf, V. (2022)Understanding Nomadic Practices of Social Activist Networks Through the Lens of Infrastructuring: the Case of the European Social Forum

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09442-7
      [BibTeX] [Abstract] [Download PDF]

      Within CSCW and HCI, an increasing body of literature has been demonstrating the essential relevance of infrastructures and infrastructuring to the work of people engaging in technologically mediated nomadicity. Tech Nomads – or T-Nomads, as they are sometimes called – not only rely on technological, human, and environmental infrastructural components – such as Wi-Fi, technical support, space, and basic resources such as light and power outlets – but they also have to engage in infrastructuring to mobilise their workplaces and effectively accomplish work in and across different locations. In this article, we bring an infrastructuring perspective to understanding nomadic practices concerning the organisation of complex collaborative events. We introduce findings from a long-term investigation focusing on how infrastructures are re-instantiated with the help of digital technologies, according to emerging demands from T-Nomads. Our findings demonstrate the need for a ‘non-essentialist’ approach to nomadicity, one which recognises the character of nomadic work and its varied aspects in different contexts. We extend the infrastructuring literature by demonstrating how infrastructuring work is done in a complex collaborative initiative, as the organisation of the annual European Social Forum.

      @article{de_carvalho_understanding_2022,
title = {Understanding {Nomadic} {Practices} of {Social} {Activist} {Networks} {Through} the {Lens} of {Infrastructuring}: the {Case} of the {European} {Social} {Forum}},
issn = {1573-7551},
shorttitle = {Understanding {Nomadic} {Practices} of {Social} {Activist} {Networks} {Through} the {Lens} of {Infrastructuring}},
url = {https://doi.org/10.1007/s10606-022-09442-7},
doi = {10.1007/s10606-022-09442-7},
abstract = {Within CSCW and HCI, an increasing body of literature has been demonstrating the essential relevance of infrastructures and infrastructuring to the work of people engaging in technologically mediated nomadicity. Tech Nomads – or T-Nomads, as they are sometimes called – not only rely on technological, human, and environmental infrastructural components – such as Wi-Fi, technical support, space, and basic resources such as light and power outlets – but they also have to engage in infrastructuring to mobilise their workplaces and effectively accomplish work in and across different locations. In this article, we bring an infrastructuring perspective to understanding nomadic practices concerning the organisation of complex collaborative events. We introduce findings from a long-term investigation focusing on how infrastructures are re-instantiated with the help of digital technologies, according to emerging demands from T-Nomads. Our findings demonstrate the need for a ‘non-essentialist’ approach to nomadicity, one which recognises the character of nomadic work and its varied aspects in different contexts. We extend the infrastructuring literature by demonstrating how infrastructuring work is done in a complex collaborative initiative, as the organisation of the annual European Social Forum.},
language = {en},
urldate = {2022-08-09},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {de Carvalho, Aparecido Fabiano Pinatti and Saeed, Saqib and Reuter, Christian and Rohde, Markus and Randall, David and Pipek, Volkmar and Wulf, Volker},
month = jul,
year = {2022},
keywords = {Infrastructuring, ICT, Collaborative event organisation, ESF, European Social Forum, Network of social activists, Sociotechnical infrastructures, T-nomads, Technologically mediated nomadicity, Technology management},
}

    • Paluch, R., Müller, C., Garthaus, M., Hülsken-Giesler, M. & Stachura, E. (2022)Meeting report: „Robotische Systeme für die Pflege“. Symposium, 2022 (online)

      IN TATuP – Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis, Vol. 31, Pages: 78–79 doi:10.14512/tatup.31.2.78
      [BibTeX] [Download PDF] 

      @article{paluch_meeting_2022,
title = {Meeting report: „{Robotische} {Systeme} für die {Pflege}“. {Symposium}, 2022 (online)},
volume = {31},
copyright = {Copyright (c) 2022},
issn = {2567-8833},
shorttitle = {Meeting report},
url = {https://www.tatup.de/index.php/tatup/article/view/6976},
doi = {10.14512/tatup.31.2.78},
language = {de},
number = {2},
urldate = {2022-07-22},
journal = {TATuP - Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis},
author = {Paluch, Richard and Müller, Claudia and Garthaus, Marcus and Hülsken-Giesler, Manfred and Stachura, Elisabeth},
month = jul,
year = {2022},
note = {Number: 2},
keywords = {italg},
pages = {78--79},
}

    • Hoffmann, S., Ludwig, T., Jasche, F., Wulf, V. & Randall, D. (2022)RetrofittAR: Supporting Hardware-Centered Expertise Sharing in Manufacturing Settings through Augmented Reality

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09430-x
      [BibTeX] [Abstract] [Download PDF]

      Since almost the onset of computer-supported cooperative work (CSCW), the community has been concerned with how expertise sharing can be supported in different settings. Here, the complex handling of machines based on experience and knowledge is increasingly becoming a challenge. In our study, we investigated expertise sharing in a medium-sized manufacturing company in an effort to support the fostering of hardware-based expertise sharing by using augmented reality (AR) to ‘retrofit’ machines. We, therefore, conducted a preliminary empirical study to understand how expertise is shared in practice and what current support is available. Based on the findings, we derived design challenges and implications for the design of AR systems in manufacturing settings. The main challenges, we found, had to do with existing socio-technical infrastructure and the contextual nature of expertise. We implemented a HoloLens application called RetrofittAR that supports learning on the production machine during actual use. We evaluated the system during the company’s actual production process. The results show which data types are necessary to support expertise sharing and how our design supports the retrofitting of old machines. We contribute to the current state of research in two ways. First, we present the knowledge-intensive practice of operating older production machines through novel AR interfaces. Second, we outline how retrofitting measures with new visualisation technologies can support knowledge-intensive production processes.

      @article{hoffmann_retrofittar_2022,
title = {{RetrofittAR}: {Supporting} {Hardware}-{Centered} {Expertise} {Sharing} in {Manufacturing} {Settings} through {Augmented} {Reality}},
issn = {1573-7551},
shorttitle = {{RetrofittAR}},
url = {https://doi.org/10.1007/s10606-022-09430-x},
doi = {10.1007/s10606-022-09430-x},
abstract = {Since almost the onset of computer-supported cooperative work (CSCW), the community has been concerned with how expertise sharing can be supported in different settings. Here, the complex handling of machines based on experience and knowledge is increasingly becoming a challenge. In our study, we investigated expertise sharing in a medium-sized manufacturing company in an effort to support the fostering of hardware-based expertise sharing by using augmented reality (AR) to ‘retrofit’ machines. We, therefore, conducted a preliminary empirical study to understand how expertise is shared in practice and what current support is available. Based on the findings, we derived design challenges and implications for the design of AR systems in manufacturing settings. The main challenges, we found, had to do with existing socio-technical infrastructure and the contextual nature of expertise. We implemented a HoloLens application called RetrofittAR that supports learning on the production machine during actual use. We evaluated the system during the company’s actual production process. The results show which data types are necessary to support expertise sharing and how our design supports the retrofitting of old machines. We contribute to the current state of research in two ways. First, we present the knowledge-intensive practice of operating older production machines through novel AR interfaces. Second, we outline how retrofitting measures with new visualisation technologies can support knowledge-intensive production processes.},
language = {en},
urldate = {2022-07-01},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Hoffmann, Sven and Ludwig, Thomas and Jasche, Florian and Wulf, Volker and Randall, David},
month = jun,
year = {2022},
keywords = {CSCW, Expertise Sharing, Augmented Reality, Manufacturing, Retrofit},
}

    • Aal, K., Boulus-Rødje, N. & Rohde, M. (2022)Media, Technologies, Cooperation – Rethinking Publics and Publicness in the MENA Region

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09435-6
      [BibTeX] [Download PDF] 

      @article{aal_media_2022,
title = {Media, {Technologies}, {Cooperation} – {Rethinking} {Publics} and {Publicness} in the {MENA} {Region}},
issn = {1573-7551},
url = {https://doi.org/10.1007/s10606-022-09435-6},
doi = {10.1007/s10606-022-09435-6},
language = {en},
urldate = {2022-06-01},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Aal, Konstantin and Boulus-Rødje, Nina and Rohde, Markus},
month = may,
year = {2022},
}

    • Pins, D., Jakobi, T., Stevens, G., Alizadeh, F. & Krüger, J. (2022)Finding, getting and understanding: the user journey for the GDPR’S right to access

      IN Behaviour & Information Technology, Pages: 1–27 doi:10.1080/0144929X.2022.2074894
      [BibTeX] [Abstract] [Download PDF]

      In both data protection law and research of usable privacy, awareness and control over the collection and use of personal data are understood to be cornerstones of digital sovereignty. For example, the European General Data Protection Regulation (GDPR) provides data subjects with the right to access data collected by organisations but remains unclear on the concrete process design. However, the design of data subject rights is crucial when it comes to the ability of customers to exercise their right and fulfil regulatory aims such as transparency. To learn more about user needs in implementing the right to access as per GDPR, we conducted a two-step study. First, we defined a five-phase user experience journey regarding the right to access: finding, authentication, request, access and data use. Second, and based on this model, 59 participants exercised their right to access and evaluated the usability of each phase. Drawing on 422 datasets spanning 139 organisations, our results show several interdependencies of process design and user satisfaction. Thereby, our insights inform the community of usable privacy and especially the design of the right to access with a first, yet robust, empirical body.

      @article{pins_finding_2022,
title = {Finding, getting and understanding: the user journey for the {GDPR}’{S} right to access},
volume = {0},
issn = {0144-929X},
shorttitle = {Finding, getting and understanding},
url = {https://doi.org/10.1080/0144929X.2022.2074894},
doi = {10.1080/0144929X.2022.2074894},
abstract = {In both data protection law and research of usable privacy, awareness and control over the collection and use of personal data are understood to be cornerstones of digital sovereignty. For example, the European General Data Protection Regulation (GDPR) provides data subjects with the right to access data collected by organisations but remains unclear on the concrete process design. However, the design of data subject rights is crucial when it comes to the ability of customers to exercise their right and fulfil regulatory aims such as transparency. To learn more about user needs in implementing the right to access as per GDPR, we conducted a two-step study. First, we defined a five-phase user experience journey regarding the right to access: finding, authentication, request, access and data use. Second, and based on this model, 59 participants exercised their right to access and evaluated the usability of each phase. Drawing on 422 datasets spanning 139 organisations, our results show several interdependencies of process design and user satisfaction. Thereby, our insights inform the community of usable privacy and especially the design of the right to access with a first, yet robust, empirical body.},
number = {0},
urldate = {2022-06-01},
journal = {Behaviour \& Information Technology},
author = {Pins, Dominik and Jakobi, Timo and Stevens, Gunnar and Alizadeh, Fatemeh and Krüger, Jana},
month = may,
year = {2022},
note = {Publisher: Taylor \& Francis
\_eprint: https://doi.org/10.1080/0144929X.2022.2074894},
keywords = {usable privacy, GDPR, usability, Data literacy, human and societal aspects of security and privacy, right to access, Security and privacy, usability in security and privacy, user journey},
pages = {1--27},
}

    • Chang, Y., Carros, F., Manavi, M. & Rathmann, M. (2022)How do Roboticists Imagine a Robotised Future? A Case Study on a Japanese HRI Research Project

      doi:10.20944/preprints202204.0081.v1
      [BibTeX] [Abstract] [Download PDF]

      This study observes, interprets, and analyses the knowledge production in the research field of Human–Robot Interaction (HRI). It intends to foreground the hidden assumptions that are often taken for granted when roboticist design and conduct their research. By doing so, this study demonstrates how these assumptions influence the result of their research. Based on data collected through sociological field observation, this study argues that the current practise in HRI research is highly anthropocentric. In short, the robots are designed to be like human instead of for human. Therefore, the human–robot relationship embodies the existing power relations between human beings. These relations generate inequality, hierarchy, and dominance, which are the opposite of the common imagination of the robotised future among roboticists. For the purpose of enabling the robotised future closer to their ideal, this study suggests that HRI researchers to go beyond the conventional methodology, to allow a human–robot relationship that realises reciprocity.

      @article{chang_how_2022,
title = {How do {Roboticists} {Imagine} a {Robotised} {Future}? {A} {Case} {Study} on a {Japanese} {HRI} {Research} {Project}},
shorttitle = {How do {Roboticists} {Imagine} a {Robotised} {Future}?},
url = {https://www.preprints.org/manuscript/202204.0081/v1},
doi = {10.20944/preprints202204.0081.v1},
abstract = {This study observes, interprets, and analyses the knowledge production in the research field of Human\–Robot Interaction (HRI). It intends to foreground the hidden assumptions that are often taken for granted when roboticist design and conduct their research. By doing so, this study demonstrates how these assumptions influence the result of their research. Based on data collected through sociological field observation, this study argues that the current practise in HRI research is highly anthropocentric. In short, the robots are designed to be like human instead of for human. Therefore, the human\–robot relationship embodies the existing power relations between human beings. These relations generate inequality, hierarchy, and dominance, which are the opposite of the common imagination of the robotised future among roboticists. For the purpose of enabling the robotised future closer to their ideal, this study suggests that HRI researchers to go beyond the conventional methodology, to allow a human\–robot relationship that realises reciprocity.},
language = {en},
urldate = {2022-04-12},
author = {Chang, Yu-Hsin and Carros, Felix and Manavi, Mehrbod and Rathmann, Martin},
month = apr,
year = {2022},
note = {Publisher: Preprints},
}

    • Tadic, B., Rohde, M., Randall, D. & Wulf, V. (2022)Design Evolution of a Tool for Privacy and Security Protection for Activists Online: Cyberactivist

      IN International Journal of Human–Computer Interaction, Pages: 1–23 doi:10.1080/10447318.2022.2041894
      [BibTeX] [Abstract] [Download PDF]

      This work forms a part of a series of “on the ground” studies dealing with (post-)conflict situations, focusing on the iterative, participatory design of a tool, Cyberactivist, for protection for activists and the empirical research that led to it. Work on the development of privacy and security tools has not always recognized the fragile nature of the political processes in emerging democracies, frequent naivety about threat, nor the “occasioned” responses of activists because activism can be a “one time” endeavor, prompted by specific events. Researching political activism in Republika Srpska, we identified issues relating to the use of ICT and social media, leading to the redesign of our prototype which now raises awareness of privacy and security and supports activists by challenging ignorance, lowering exposure, and enabling remediation. We addressed “usable security” challenges to ensure simplicity of the tool and engaged with HCI researchers focused on international activism to assess the global applicability of the technical design.

      @article{tadic_design_2022,
title = {Design {Evolution} of a {Tool} for {Privacy} and {Security} {Protection} for {Activists} {Online}: {Cyberactivist}},
issn = {1044-7318},
shorttitle = {Design {Evolution} of a {Tool} for {Privacy} and {Security} {Protection} for {Activists} {Online}},
url = {https://doi.org/10.1080/10447318.2022.2041894},
doi = {10.1080/10447318.2022.2041894},
abstract = {This work forms a part of a series of “on the ground” studies dealing with (post-)conflict situations, focusing on the iterative, participatory design of a tool, Cyberactivist, for protection for activists and the empirical research that led to it. Work on the development of privacy and security tools has not always recognized the fragile nature of the political processes in emerging democracies, frequent naivety about threat, nor the “occasioned” responses of activists because activism can be a “one time” endeavor, prompted by specific events. Researching political activism in Republika Srpska, we identified issues relating to the use of ICT and social media, leading to the redesign of our prototype which now raises awareness of privacy and security and supports activists by challenging ignorance, lowering exposure, and enabling remediation. We addressed “usable security” challenges to ensure simplicity of the tool and engaged with HCI researchers focused on international activism to assess the global applicability of the technical design.},
urldate = {2022-04-25},
journal = {International Journal of Human–Computer Interaction},
author = {Tadic, Borislav and Rohde, Markus and Randall, Dave and Wulf, Volker},
month = apr,
year = {2022},
note = {Publisher: Taylor \& Francis
\_eprint: https://doi.org/10.1080/10447318.2022.2041894},
pages = {1--23},
}

    • Jakobi, T., von Grafenstein, M., Smieskol, P. & Stevens, G. (2022)A Taxonomy of user-perceived privacy risks to foster accountability of data-based services

      IN Journal of Responsible Technology, Pages: 32 doi:10.1016/j.jrt.2022.100029
      [BibTeX] [Abstract] [Download PDF]

      Data protection risks play a major role in data protection laws and have shown to be suitable means for accountability in designing for usable privacy. Especially in the legal realm, risks are typically collected heuristically or deductively, e.g., by referring to fundamental right violations. Following a user-centered design credo, research on usable privacy has shown that a user-perspective on privacy risks can enhance system intelligibility and accountability. However, research on mapping the landscape of user-perceived privacy risks is still in its infancy. To extend the corpus of privacy risks as users perceive them in their daily use of technology, we conducted 9 workshops collecting 91 risks in the fields of web browsing, voice assistants and connected mobility. The body of risks was then categorized by 11 experts from the legal and HCI-domain. We find that, while existing taxonomies generally fit well, a societal dimension of risks is not yet represented. Discussing our empirically backed taxonomy including the full list of 91 risks, we demonstrate roads to use user-perceived risks as a mechanism to foster accountability for usable privacy in connected devices.

      @article{jakobi_taxonomy_2022,
title = {A {Taxonomy} of user-perceived privacy risks to foster accountability of data-based services},
issn = {2666-6596},
url = {https://www.sciencedirect.com/science/article/pii/S2666659622000063},
doi = {10.1016/j.jrt.2022.100029},
abstract = {Data protection risks play a major role in data protection laws and have shown to be suitable means for accountability in designing for usable privacy. Especially in the legal realm, risks are typically collected heuristically or deductively, e.g., by referring to fundamental right violations. Following a user-centered design credo, research on usable privacy has shown that a user-perspective on privacy risks can enhance system intelligibility and accountability. However, research on mapping the landscape of user-perceived privacy risks is still in its infancy. To extend the corpus of privacy risks as users perceive them in their daily use of technology, we conducted 9 workshops collecting 91 risks in the fields of web browsing, voice assistants and connected mobility. The body of risks was then categorized by 11 experts from the legal and HCI-domain. We find that, while existing taxonomies generally fit well, a societal dimension of risks is not yet represented. Discussing our empirically backed taxonomy including the full list of 91 risks, we demonstrate roads to use user-perceived risks as a mechanism to foster accountability for usable privacy in connected devices.},
language = {en},
urldate = {2022-03-29},
journal = {Journal of Responsible Technology},
author = {Jakobi, Timo and von Grafenstein, Maximilian and Smieskol, Patrick and Stevens, Gunnar},
month = mar,
year = {2022},
keywords = {GDPR, Usable Privacy, Accountability, Risk-Based Approach, User-perceived risks},
pages = {32},
}

    • Stevens, G. & Boden, A. (2022)Warum wir parteiische Datentreuhänder brauchen

      IN Zu treuen Händen? Verbraucherdatenschutz und digitale Selbstbestimmung, Vol. 6, Pages: 25
      [BibTeX] [Abstract] [Download PDF]

      Der technische Fortschritt im Bereich der Erhebung, Speicherung und Verarbeitung von Daten macht es erforderlich, neue Fragen zu sozialverträglichen Datenmärkten aufzuwerfen. So gibt es sowohl eine Tendenz zur vereinfachten Datenteilung als auch die Forderung, die informationelle Selbstbestimmung besser zu schützen. Innerhalb dieses Spannungsfeldes bewegt sich die Idee von Datentreuhändern. Ziel des Beitrags ist darzulegen, dass zwischen verschiedenen Formen der Datentreuhänderschaft unterschieden werden sollte, um der Komplexität des Themas gerecht zu werden. Insbesondere bedarf es neben der mehrseitigen Treuhänderschaft, mit dem Treuhänder als neutraler Instanz, auch der einseitigen Treuhänderschaft, bei dem der Treuhänder als Anwalt der Verbraucherinteressen fungiert. Aus dieser Perspektive wird das Modell der Datentreuhänderschaft als stellvertretende Deutung der Interessen individueller und kollektiver Identitäten systematisch entwickelt.

      @article{stevens_warum_2022,
title = {Warum wir parteiische {Datentreuhänder} brauchen},
volume = {6},
url = {https://pub.h-brs.de/frontdoor/index/index/docId/6117},
abstract = {Der technische Fortschritt im Bereich der Erhebung, Speicherung und Verarbeitung von Daten macht es erforderlich, neue Fragen zu sozialverträglichen Datenmärkten aufzuwerfen. So gibt es sowohl eine Tendenz zur vereinfachten Datenteilung als auch die Forderung, die informationelle Selbstbestimmung besser zu schützen. Innerhalb dieses Spannungsfeldes bewegt sich die Idee von Datentreuhändern. Ziel des Beitrags ist darzulegen, dass zwischen verschiedenen Formen der Datentreuhänderschaft unterschieden werden sollte, um der Komplexität des Themas gerecht zu werden. Insbesondere bedarf es neben der mehrseitigen Treuhänderschaft, mit dem Treuhänder als neutraler Instanz, auch der einseitigen Treuhänderschaft, bei dem der Treuhänder als Anwalt der Verbraucherinteressen fungiert. Aus dieser Perspektive wird das Modell der Datentreuhänderschaft als stellvertretende Deutung der Interessen individueller und kollektiver Identitäten systematisch entwickelt.},
language = {deu},
urldate = {2022-03-07},
journal = {Zu treuen Händen? Verbraucherdatenschutz und digitale Selbstbestimmung},
author = {Stevens, Gunnar and Boden, Alexander},
month = feb,
year = {2022},
note = {Publisher: Verbraucherzentrale NRW e.V.},
pages = {25},
}

    • Cerna, K., Müller, C., Randall, D. & Hunker, M. (2022)Situated Scaffolding for Sustainable Participatory Design: Learning Online with Older Adults

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 6, Pages: 1–25 doi:10.1145/3492831
      [BibTeX] [Abstract] [Download PDF]

      An extensive literature on participatory design with older adults has, thus far, little to say about the support older adults need when involved in online activities. Our research suggests that to empower older adults in participatory design, scaffolding work has to be done. Scaffolding interactions – creating temporary instructional support to help the learning of participants – is a common approach in participatory design. Yet, when applied in online participatory design with older adults, the traditional understanding of the concept does not match the way older adults‘ learn. Hence, we argue for a new understanding of this term, which we call situated scaffolding. We illustrate our argument with a case where older adults collaborate online as part of a participatory design project. We unpack the different dimensions of situated scaffolding and discuss how this novel understanding can be used to further inform sustainable participatory design for and with older adults.

      @article{cerna_situated_2022,
title = {Situated {Scaffolding} for {Sustainable} {Participatory} {Design}: {Learning} {Online} with {Older} {Adults}},
volume = {6},
shorttitle = {Situated {Scaffolding} for {Sustainable} {Participatory} {Design}},
url = {https://doi.org/10.1145/3492831},
doi = {10.1145/3492831},
abstract = {An extensive literature on participatory design with older adults has, thus far, little to say about the support older adults need when involved in online activities. Our research suggests that to empower older adults in participatory design, scaffolding work has to be done. Scaffolding interactions - creating temporary instructional support to help the learning of participants - is a common approach in participatory design. Yet, when applied in online participatory design with older adults, the traditional understanding of the concept does not match the way older adults' learn. Hence, we argue for a new understanding of this term, which we call situated scaffolding. We illustrate our argument with a case where older adults collaborate online as part of a participatory design project. We unpack the different dimensions of situated scaffolding and discuss how this novel understanding can be used to further inform sustainable participatory design for and with older adults.},
number = {Article No.: 12},
urldate = {2022-01-18},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Cerna, Katerina and Müller, Claudia and Randall, Dave and Hunker, Martin},
month = jan,
year = {2022},
keywords = {scaffolding, learning, older adults, italg, participatory design online},
pages = {1--25},
}

    • Kokubun, K., Ogawa, T., Browne, R., Shinada, T., Granrath, L., Moeller, J., Tram, N., Wieching, R. & Taki, Y. (2022)Social Capital Mediates the Association between the ICT Usage and Well-Being of Older People in Japan: Implication for a New Design Paradigm

      IN Sustainability, Vol. 14, Pages: 4148 doi:10.3390/su14074148
      [BibTeX] [Abstract] [Download PDF]

      As the population ages, the question of how to prevent isolation among older people and increase their well-being becomes a social issue. It has often been argued that Information and Communication Technology (ICT) usage can be a solution to these challenges, but empirical studies have not shown consistent results. Moreover, there are even fewer studies targeting older people in Japan, which is the most aging country in the world. Therefore, using the psychological comprehensive data of Japanese people aged 60 and over recorded in World Values Survey Wave 7, we conducted a study to clarify the relationship between the ICT usage, social capital, and well-being of older people to make a meaningful contribution to policymakers and the scientific community. As a result of the analysis, it was shown that ICT usage indirectly enhances well-being by increasing social capital. This indicates that for older people, ICT usage does not have a large effect on enhancing well-being, but becomes sufficiently large only through the improvement of social capital. The pros and cons of such modern communication means should be utilized as a reference when considering the development of future communication means and a human coach—a person who supports the use of communication means by older people. In other words, to think about the spread of communication means to community-dwelling older people in the future, it is always necessary to think about technology usage emphasizing the relationship between older people and society.

      @article{kokubun_social_2022,
title = {Social {Capital} {Mediates} the {Association} between the {ICT} {Usage} and {Well}-{Being} of {Older} {People} in {Japan}: {Implication} for a {New} {Design} {Paradigm}},
volume = {14},
copyright = {http://creativecommons.org/licenses/by/3.0/},
issn = {2071-1050},
shorttitle = {Social {Capital} {Mediates} the {Association} between the {ICT} {Usage} and {Well}-{Being} of {Older} {People} in {Japan}},
url = {https://www.mdpi.com/2071-1050/14/7/4148},
doi = {10.3390/su14074148},
abstract = {As the population ages, the question of how to prevent isolation among older people and increase their well-being becomes a social issue. It has often been argued that Information and Communication Technology (ICT) usage can be a solution to these challenges, but empirical studies have not shown consistent results. Moreover, there are even fewer studies targeting older people in Japan, which is the most aging country in the world. Therefore, using the psychological comprehensive data of Japanese people aged 60 and over recorded in World Values Survey Wave 7, we conducted a study to clarify the relationship between the ICT usage, social capital, and well-being of older people to make a meaningful contribution to policymakers and the scientific community. As a result of the analysis, it was shown that ICT usage indirectly enhances well-being by increasing social capital. This indicates that for older people, ICT usage does not have a large effect on enhancing well-being, but becomes sufficiently large only through the improvement of social capital. The pros and cons of such modern communication means should be utilized as a reference when considering the development of future communication means and a human coach—a person who supports the use of communication means by older people. In other words, to think about the spread of communication means to community-dwelling older people in the future, it is always necessary to think about technology usage emphasizing the relationship between older people and society.},
language = {en},
number = {7},
urldate = {2022-10-31},
journal = {Sustainability},
author = {Kokubun, Keisuke and Ogawa, Toshimi and Browne, Ryan and Shinada, Takamitsu and Granrath, Lorenz and Moeller, Johanna and Tram, Nhu and Wieching, Rainer and Taki, Yasuyuki},
month = jan,
year = {2022},
note = {Number: 7
Publisher: Multidisciplinary Digital Publishing Institute},
keywords = {social capital, ICT usage, Japan, older people, well-being},
pages = {4148},
}

    • Paluch, R. & Müller, C. (2022)‘That’s Something for Children’: An Ethnographic Study of Attitudes and Practices of Care Attendants and Nursing Home Residents Towards Robotic Pets

      IN Proceedings of the ACM on Human-Computer Interaction (P-ACM), Vol. 6, Pages: 1–35 doi:https://doi.org/10.1145/3492850
      [BibTeX] 

      @article{paluch_thats_2022,
series = {{GROUP}},
title = {‘{That}’s {Something} for {Children}’: {An} {Ethnographic} {Study} of {Attitudes} and {Practices} of {Care} {Attendants} and {Nursing} {Home} {Residents} {Towards} {Robotic} {Pets}},
volume = {6},
doi = {https://doi.org/10.1145/3492850},
number = {Article No.: 31},
journal = {Proceedings of the ACM on Human-Computer Interaction (P-ACM)},
author = {Paluch, Richard and Müller, Claudia},
month = jan,
year = {2022},
keywords = {italg},
pages = {1--35},
}

    • Rüller, S., Aal, K., Tolmie, P., Hartmann, A., Rohde, M. & Wulf, V. (2022)Speculative Design as a Collaborative Practice: Ameliorating the Consequences of Illiteracy through Digital Touch

      IN ACM Transactions on Computer-Human Interaction, Vol. 29, Pages: 23:1–23:58 doi:10.1145/3487917
      [BibTeX] [Abstract] [Download PDF]

      This article and the design fictions it presents are bound up with an ongoing qualitative-ethnographic study with Imazighen, the native people in remote Morocco. This group of people is marked by textual and digital illiteracy. We are in the process of developing multi-modal design fictions that can be used in workshops as a starting point for the co-development of further design fictions that envision the local population’s desired digital futures. The design fictions take the form of storyboards, allowing for a non-textual engagement. The current content seeks to explore challenges, potentials, margins, and limitations for the future design of haptic and touch-sensitive technology as a means for interpersonal communication and information procurement. Design fictions provide a way of exposing the locals to possible digital futures so that they can actively engage with them and explore the bounds and confines of their literacy and the extent to which it matters.

      @article{ruller_speculative_2022,
title = {Speculative {Design} as a {Collaborative} {Practice}: {Ameliorating} the {Consequences} of {Illiteracy} through {Digital} {Touch}},
volume = {29},
issn = {1073-0516},
shorttitle = {Speculative {Design} as a {Collaborative} {Practice}},
url = {https://doi.org/10.1145/3487917},
doi = {10.1145/3487917},
abstract = {This article and the design fictions it presents are bound up with an ongoing qualitative-ethnographic study with Imazighen, the native people in remote Morocco. This group of people is marked by textual and digital illiteracy. We are in the process of developing multi-modal design fictions that can be used in workshops as a starting point for the co-development of further design fictions that envision the local population's desired digital futures. The design fictions take the form of storyboards, allowing for a non-textual engagement. The current content seeks to explore challenges, potentials, margins, and limitations for the future design of haptic and touch-sensitive technology as a means for interpersonal communication and information procurement. Design fictions provide a way of exposing the locals to possible digital futures so that they can actively engage with them and explore the bounds and confines of their literacy and the extent to which it matters.},
number = {3},
urldate = {2022-01-18},
journal = {ACM Transactions on Computer-Human Interaction},
author = {Rüller, Sarah and Aal, Konstantin and Tolmie, Peter and Hartmann, Andrea and Rohde, Markus and Wulf, Volker},
month = jan,
year = {2022},
keywords = {participatory design, design fiction, haptic technology, Illiteracy, imazighen, scenario-based design, speculative design, touch-sensitive technology},
pages = {23:1--23:58},
}

    • Müller, C. & Struzek, D. (2022)User-Oriented Innovations: On Cooperative Imagination Spaces in R&D Projects to Support Older Adults in Rural Areas with ICT and Sensor Technology

      IN Interrogating Datafication: Towards a Praxeology of Data, Vol. 3, Pages: 167–184
      [BibTeX] [Download PDF] 

      @article{muller_user-oriented_2022,
title = {User-{Oriented} {Innovations}: {On} {Cooperative} {Imagination} {Spaces} in {R}\&{D} {Projects} to {Support} {Older} {Adults} in {Rural} {Areas} with {ICT} and {Sensor} {Technology}},
volume = {3},
url = {https://www.transcript-verlag.de/media/pdf/f1/c1/13/oa9783839455616.pdf},
journal = {Interrogating Datafication: Towards a Praxeology of Data},
author = {Müller, Claudia and Struzek, David},
editor = {Burkhard, Marcus and van Geenen, Daniela and Gerlitz, Carolin and Hind, Sam and Kaerlein, Timo and Lämmerhirt, Danny and Volmar, Axel},
year = {2022},
note = {Publisher: transcript Verlag},
keywords = {italg},
pages = {167--184},
}

    • Krüger, M., Gerbracht, M., Vitt, N., Kudic, M., Ahmadi, M., Boden, A., Offergeld, F., Stein, M., Kotthaus, C., Unbehaun, D. & Wulf, V. (2022)Travelling Artefacts: Lessons Learned from Interventions in a Regional Innovation Ecosystem

      doi:10.48340/ecscw2022_ep06
      [BibTeX] [Abstract] [Download PDF]

      Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.

      @article{kruger_travelling_2022,
title = {Travelling {Artefacts}: {Lessons} {Learned} from {Interventions} in a {Regional} {Innovation} {Ecosystem}},
issn = {2510-2591},
shorttitle = {Travelling {Artefacts}},
url = {https://dl.eusset.eu/handle/20.500.12015/4351},
doi = {10.48340/ecscw2022_ep06},
abstract = {Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.},
language = {en},
urldate = {2022-06-20},
author = {Krüger, Max and Gerbracht, Marc and Vitt, Nico and Kudic, Muhamed and Ahmadi, Michael and Boden, Alexander and Offergeld, Felicitas and Stein, Martin and Kotthaus, Christoph and Unbehaun, David and Wulf, Volker},
year = {2022},
note = {Accepted: 2022-06-14T07:23:56Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Alizadeh, F., Stevens, G., Vereschak, O., Bailly, G., Caramiaux, B. & Pins, D. (2022)Building Appropriate Trust in Human-AI Interactions

      doi:10.48340/ecscw2022_ws04
      [BibTeX] [Abstract] [Download PDF]

      AI (artificial intelligence) systems are increasingly being used in all aspects of our lives, from mundane routines to sensitive decision-making and even creative tasks. Therefore, an appropriate level of trust is required so that users know when to rely on the system and when to override it. While research has looked extensively at fostering trust in human-AI interactions, the lack of standardized procedures for human-AI trust makes it difficult to interpret results and compare across studies. As a result, the fundamental understanding of trust between humans and AI remains fragmented. This workshop invites researchers to revisit existing approaches and work toward a standardized framework for studying AI trust to answer the open questions: (1) What does trust mean between humans and AI in different contexts? (2) How can we create and convey the calibrated level of trust in interactions with AI? And (3) How can we develop a standardized framework to address new challenges?

      @article{alizadeh_building_2022,
title = {Building {Appropriate} {Trust} in {Human}-{AI} {Interactions}},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/4407},
doi = {10.48340/ecscw2022_ws04},
abstract = {AI (artificial intelligence) systems are increasingly being used in all aspects of our lives, from mundane routines to sensitive decision-making and even creative tasks. Therefore, an appropriate level of trust is required so that users know when to rely on the system and when to override it. While research has looked extensively at fostering trust in human-AI interactions, the lack of standardized procedures for human-AI trust makes it difficult to interpret results and compare across studies. As a result, the fundamental understanding of trust between humans and AI remains fragmented. This workshop invites researchers to revisit existing approaches and work toward a standardized framework for studying AI trust to answer the open questions: (1) What does trust mean between humans and AI in different contexts? (2) How can we create and convey the calibrated level of trust in interactions with AI? And (3) How can we develop a standardized framework to address new challenges?},
language = {en},
urldate = {2022-06-27},
author = {Alizadeh, Fatemeh and Stevens, Gunnar and Vereschak, Oleksandra and Bailly, Gilles and Caramiaux, Baptiste and Pins, Dominik},
year = {2022},
note = {Accepted: 2022-06-22T04:34:50Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Paluch, R., Cerna, K., Volkova, G., Seidler, M., Weiler, T., Obaid, M. & Müller, C. (2022)Robots in heterogeneous contexts: Negotiation of co-creative lifelong learning spaces through participatory approaches

      doi:10.48340/ecscw2022_ws01
      [BibTeX] [Abstract] [Download PDF]

      Learning is inherently social. This raises several questions that relate to how contexts and spaces can mediate co-creative learning. In this workshop proposal, we refer to the interrelated aspects of space, learning, and embodiment and how these aspects mediate the human-robot interaction. Our assumption is that robots are interpreted variously and used in different ways. We are interested in the interrelation between interpretation and use, which are constitutive for the establishment of different co-creative learning spaces. Reflecting on this leads to an understanding of what to look for in Participatory Design studies. It matters, for example, whether persons in a nursing home have any say at all in how robots are perceived and in what technical practices robots are to be integrated and adopted. This is a crucial aspect for the appropriation of technical artifacts and for the development of new (E)CSCW or HCI paradigms.

      @article{paluch_robots_2022,
title = {Robots in heterogeneous contexts: {Negotiation} of co-creative lifelong learning spaces through participatory approaches},
issn = {2510-2591},
shorttitle = {Robots in heterogeneous contexts},
url = {https://dl.eusset.eu/handle/20.500.12015/4404},
doi = {10.48340/ecscw2022_ws01},
abstract = {Learning is inherently social. This raises several questions that relate to how contexts and spaces can mediate co-creative learning. In this workshop proposal, we refer to the interrelated aspects of space, learning, and embodiment and how these aspects mediate the human-robot interaction. Our assumption is that robots are interpreted variously and used in different ways. We are interested in the interrelation between interpretation and use, which are constitutive for the establishment of different co-creative learning spaces. Reflecting on this leads to an understanding of what to look for in Participatory Design studies. It matters, for example, whether persons in a nursing home have any say at all in how robots are perceived and in what technical practices robots are to be integrated and adopted. This is a crucial aspect for the appropriation of technical artifacts and for the development of new (E)CSCW or HCI paradigms.},
language = {en},
urldate = {2022-06-27},
author = {Paluch, Richard and Cerna, Katerina and Volkova, Galina and Seidler, Michael and Weiler, Tim and Obaid, Mohammad and Müller, Claudia},
year = {2022},
note = {Accepted: 2022-06-22T04:34:50Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Struzek, D., Kirschsieper, D. & Müller, C. (2022)Introduction and adaptation of an urban neighborhood platform for rural areas

      doi:10.48340/ecscw2022_p08
      [BibTeX] [Abstract] [Download PDF]

      Various digital tools can be used to strengthen neighborhoods. This paper reports on a publicly funded participatory cross-sectional project in six German villages. In order to fulfill requirements of the villages, which were identified in citizen workshops together with local stakeholders, a selection procedure was carried out and the decision was made to use an already existing and known neighborhood platform. We demonstrate the challenges posed by the fact that the platform was not actually designed for the specific requirements of rural villages, but for larger cities or urban areas, so that various processes of adaptation and implementation had to be carried out. We reflect trade-offs and negotiations between research-led and community-oriented demands in the introduction and adaptation phase of the neighborhood platform in respect to usage motivations and roles of local stakeholder groups.

      @article{struzek_introduction_2022,
title = {Introduction and adaptation of an urban neighborhood platform for rural areas},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/4393},
doi = {10.48340/ecscw2022_p08},
abstract = {Various digital tools can be used to strengthen neighborhoods. This paper reports on a publicly funded participatory cross-sectional project in six German villages. In order to fulfill requirements of the villages, which were identified in citizen workshops together with local stakeholders, a selection procedure was carried out and the decision was made to use an already existing and known neighborhood platform. We demonstrate the challenges posed by the fact that the platform was not actually designed for the specific requirements of rural villages, but for larger cities or urban areas, so that various processes of adaptation and implementation had to be carried out. We reflect trade-offs and negotiations between research-led and community-oriented demands in the introduction and adaptation phase of the neighborhood platform in respect to usage motivations and roles of local stakeholder groups.},
language = {en},
urldate = {2022-06-27},
author = {Struzek, David and Kirschsieper, Dennis and Müller, Claudia},
year = {2022},
note = {Accepted: 2022-06-22T04:27:27Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
}

    • Bevilacqua, R., Soraci, L., Stara, V., Riccardi, G. R., Corsonello, A., Pelliccioni, G., Lattanzio, F., Casaccia, S., Möller, J., Wieching, R., Ogawa, T., Watanabe, S., Kokobun, K., Kondo, I., Takano, E. & Maranesi, E. (2022)A systematic review of multidomain and lifestyle interventions to support the intrinsic capacity of the older population

      IN Frontiers in Medicine, Vol. 9
      [BibTeX] [Abstract] [Download PDF]

      IntroductionThe focus on intrinsic capacity (IC) could help clinicians to design interventions to improve the health of the older population. This review aims to map the current state of the art in the field of multi-domain interventions based on the IC framework, to allow health professionals in identifying personalized clinical interventions, oriented to empower the older people with a holistic and positive approach.MethodsA systematic review of the literature was conducted in July 2021 analyzing manuscripts and articles of the last 10.5 years from PubMed, Scopus, Embase, Google Scholar and Elsevier databases. A total of 12 papers were included.ResultsThe majority of successful interventions are based on a goal setting approach where the older people are involved in the definition of the strategy to follow to remain active and independent. None of the study have used the IC as a framework to design a clinical intervention.ConclusionTo the best of our knowledge, no other reviews are reported in the literature regarding the IC. Our study offers several research directions, which may take the existing debates to the next level.

      @article{bevilacqua_systematic_2022,
title = {A systematic review of multidomain and lifestyle interventions to support the intrinsic capacity of the older population},
volume = {9},
issn = {2296-858X},
url = {https://www.frontiersin.org/articles/10.3389/fmed.2022.929261},
abstract = {IntroductionThe focus on intrinsic capacity (IC) could help clinicians to design interventions to improve the health of the older population. This review aims to map the current state of the art in the field of multi-domain interventions based on the IC framework, to allow health professionals in identifying personalized clinical interventions, oriented to empower the older people with a holistic and positive approach.MethodsA systematic review of the literature was conducted in July 2021 analyzing manuscripts and articles of the last 10.5 years from PubMed, Scopus, Embase, Google Scholar and Elsevier databases. A total of 12 papers were included.ResultsThe majority of successful interventions are based on a goal setting approach where the older people are involved in the definition of the strategy to follow to remain active and independent. None of the study have used the IC as a framework to design a clinical intervention.ConclusionTo the best of our knowledge, no other reviews are reported in the literature regarding the IC. Our study offers several research directions, which may take the existing debates to the next level.},
urldate = {2022-10-31},
journal = {Frontiers in Medicine},
author = {Bevilacqua, Roberta and Soraci, Luca and Stara, Vera and Riccardi, Giovanni Renato and Corsonello, Andrea and Pelliccioni, Giuseppe and Lattanzio, Fabrizia and Casaccia, Sara and Möller, Johanna and Wieching, Rainer and Ogawa, Toshimi and Watanabe, Suichiro and Kokobun, Keisuke and Kondo, Izumi and Takano, Eiko and Maranesi, Elvira},
year = {2022},
}

    • Kricheldorff, C., Müller, C., Pelizäus, H. & Wahl, H. (2022)Special Issue: Kommerziell verfügbare digitale Technik im Alltag Älterer

      IN Z Gerontol Geriat, Vol. 55
      [BibTeX] [Download PDF] 

      @article{kricheldorff_special_2022,
title = {Special {Issue}: {Kommerziell} verfügbare digitale {Technik} im {Alltag} Älterer},
volume = {55},
url = {https://link.springer.com/journal/391/volumes-and-issues/55-5},
number = {5},
journal = {Z Gerontol Geriat},
author = {Kricheldorff, Cornelia and Müller, Claudia and Pelizäus, Helga and Wahl, Hans-Werner},
year = {2022},
keywords = {italg},
}

    • Unbehaun, D., Mall, C., Ellinger, J., Coskun, A., Jensen, J., Aal, K., Rüller, S., Moritz, E., Meixner, C., Plangger, U. & Wulf, V. (2022)Augmented-Reality Approaches in Computer Supported Collaborative Sports: Early Empirical Insights explored from and designed with with Sport Associations

      doi:10.48340/ecscw2022_p07
      [BibTeX] [Abstract] [Download PDF]

      This work presents a practice-based design and research approach that was used to explore individual, contextual, and institutional requirements, conceptualize and design AR-based Outdoor-scenarios for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. Members from seven different sports associations were interviewed and design workshops conducted to understand how to design AR-applications to promote an active lifestyle. The prototype and approach presented here will serve to discuss and reflect our future research activities, methodological concepts, and experiences in the field of HCI, CSCS, CSCW, and Design Communities.

      @article{unbehaun_augmented-reality_2022,
title = {Augmented-{Reality} {Approaches} in {Computer} {Supported} {Collaborative} {Sports}: {Early} {Empirical} {Insights} explored from and designed with with {Sport} {Associations}},
issn = {2510-2591},
shorttitle = {Augmented-{Reality} {Approaches} in {Computer} {Supported} {Collaborative} {Sports}},
url = {https://dl.eusset.eu/handle/20.500.12015/4392},
doi = {10.48340/ecscw2022_p07},
abstract = {This work presents a practice-based design and research approach that was used to explore individual, contextual, and institutional requirements, conceptualize and design AR-based Outdoor-scenarios for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. Members from seven different sports associations were interviewed and design workshops conducted to understand how to design AR-applications to promote an active lifestyle. The prototype and approach presented here will serve to discuss and reflect our future research activities, methodological concepts, and experiences in the field of HCI, CSCS, CSCW, and Design Communities.},
language = {en},
urldate = {2022-06-27},
author = {Unbehaun, David and Mall, Christoph and Ellinger, Jan and Coskun, Aydin and Jensen, Jule and Aal, Konstantin and Rüller, Sarah and Moritz, Eckehard and Meixner, Charlotte and Plangger, Urban and Wulf, Volker},
year = {2022},
note = {Accepted: 2022-06-22T04:27:27Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Schorch, M. (2022)Abschlussbericht der BMBF-Nachwuchsforschergruppe KontiKat

      doi:10.25819/ubsi/10209
      [BibTeX] [Abstract] [Download PDF]

      Der Schlussbericht enthält 1) eine Kurzdarstellung zum Vorhaben KontiKat (Aufgabenstellung, Vorarbeiten, Planung und Ablauf mit einer Übersicht zu allen Gruppenmitgliedern und den Arbeitspaketen, dem wissenschaftlichen und technischen Stand, an den angeknüpft wurde sowie die Kooperationen) sowie 2) eine eingehende Darstellung aller Forschungs- und Entwicklungsarbeiten sowie Aktivitäten zur Öffentlichkeitsarbeit: durchgeführte empirische Studien (mehrere quantitative, repräsentative Erhebungen und qualitative Studien), unsere praxisbasierten und nutzerzentrierten vier technischen IT-Entwicklungen und Informationen zu Leistungen des Ausbildungs- und Weiterbildungskonzeptes der Gruppenmitglieder im Rahmen der Qualifizierung im Bereich der zivilen Sicherheitsforschung. Wir schließen mit Erläuterungen zur Notwendigkeit und Angemessenheit der Arbeiten, einem Verwertungsplan, Bezügen zu anderen Arbeiten und einer Liste aller 130 Publikationen unserer Nachwuchsforschergruppe. Der Bericht fasst die umfangreichen Arbeiten der Gruppe Kontikat zur Analyse gesellschaftlicher und betrieblicher Vulnerabilität und die in der Gruppe erarbeiteten Maßnahmen, Studien und konkreten IT-Entwicklungen zur Förderung zivilgesellschaftlicher und betrieblicher Kontinuität mithilfe kooperativer Technologien in Krisen- bzw. Katastrophenlagen zusammen. Hiermit soll ein Beitrag zur Stärkung der Resilienz und Prävention als Notvorsorge von Bevölkerung und kleinen und mittleren Unternehmen (KMU) in Deutschland geleistet werden.

      @article{schorch_abschlussbericht_2022,
title = {Abschlussbericht der {BMBF}-{Nachwuchsforschergruppe} {KontiKat}},
copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International},
url = {https://dspace.ub.uni-siegen.de/handle/ubsi/2298},
doi = {10.25819/ubsi/10209},
abstract = {Der Schlussbericht enthält 1) eine Kurzdarstellung zum Vorhaben KontiKat (Aufgabenstellung, Vorarbeiten, Planung und Ablauf mit einer Übersicht zu allen Gruppenmitgliedern und den Arbeitspaketen, dem wissenschaftlichen und technischen Stand, an den angeknüpft wurde sowie die Kooperationen) sowie 2) eine eingehende Darstellung aller Forschungs- und Entwicklungsarbeiten sowie Aktivitäten zur Öffentlichkeitsarbeit: durchgeführte empirische Studien (mehrere quantitative, repräsentative Erhebungen und qualitative Studien), unsere praxisbasierten und nutzerzentrierten vier technischen IT-Entwicklungen und Informationen zu Leistungen des Ausbildungs- und Weiterbildungskonzeptes der Gruppenmitglieder im Rahmen der Qualifizierung im Bereich der zivilen Sicherheitsforschung. Wir schließen mit Erläuterungen zur Notwendigkeit und Angemessenheit der Arbeiten, einem Verwertungsplan, Bezügen zu anderen Arbeiten und einer Liste aller 130 Publikationen unserer Nachwuchsforschergruppe. Der Bericht fasst die umfangreichen Arbeiten der Gruppe Kontikat zur Analyse gesellschaftlicher und betrieblicher Vulnerabilität und die in der Gruppe erarbeiteten Maßnahmen, Studien und konkreten IT-Entwicklungen zur Förderung zivilgesellschaftlicher und betrieblicher Kontinuität mithilfe kooperativer Technologien in Krisen- bzw. Katastrophenlagen zusammen. Hiermit soll ein Beitrag zur Stärkung der Resilienz und Prävention als Notvorsorge von Bevölkerung und kleinen und mittleren Unternehmen (KMU) in Deutschland geleistet werden.},
language = {de},
urldate = {2022-11-15},
author = {Schorch, Marén},
year = {2022},
note = {Accepted: 2022-11-11T09:38:29Z},
}

    • Ontika, N. N., Syed, H. A., Saßmannshausen, S. M., Harper, R. H., Chen, Y., Park, S. Y., Grisot, M., Chow, A., Blaumer, N., Pinatti de Carvalho, A. F. & Pipek, V. (2022)Exploring Human-Centered AI in Healthcare: Diagnosis, Explainability, and Trust

      doi:10.48340/ecscw2022_ws06
      [BibTeX] [Abstract] [Download PDF]

      AI has become an increasingly active area of research over the past few years in healthcare. Nevertheless, not all research advancements are applicable in the field as there are only a few AI solutions that are actually deployed in medical infrastructures or actively used by medical practitioners. This can be due to various reasons as the lack of a human-centered approach for the or non-incorporation of humans in the loop. In this workshop, we aim to address the questions relevant to human-centered AI solutions associated with healthcare by exploring different human-centered approaches for designing AI systems and using image-based datasets for medical diagnosis. We aim to bring together researchers and practitioners in AI, human-computer interaction, healthcare, etc., and expedite the discussions about making usable systems that will be more comprehensible and dependable. Findings from our workshop may serve as ‘terminus a quo’ to significantly improve AI solutions for medical diagnosis.

      @article{ontika_exploring_2022,
title = {Exploring {Human}-{Centered} {AI} in {Healthcare}: {Diagnosis}, {Explainability}, and {Trust}},
issn = {2510-2591},
shorttitle = {Exploring {Human}-{Centered} {AI} in {Healthcare}},
url = {https://dl.eusset.eu/handle/20.500.12015/4409},
doi = {10.48340/ecscw2022_ws06},
abstract = {AI has become an increasingly active area of research over the past few years in healthcare. Nevertheless, not all research advancements are applicable in the field as there are only a few AI solutions that are actually deployed in medical infrastructures or actively used by medical practitioners. This can be due to various reasons as the lack of a human-centered approach for the or non-incorporation of humans in the loop. In this workshop, we aim to address the questions relevant to human-centered AI solutions associated with healthcare by exploring different human-centered approaches for designing AI systems and using image-based datasets for medical diagnosis. We aim to bring together researchers and practitioners in AI, human-computer interaction, healthcare, etc., and expedite the discussions about making usable systems that will be more comprehensible and dependable. Findings from our workshop may serve as ‘terminus a quo’ to significantly improve AI solutions for medical diagnosis.},
language = {en},
urldate = {2022-06-27},
author = {Ontika, Nazmun Nisat and Syed, Hussain Abid and Saßmannshausen, Sheree May and Harper, Richard HR and Chen, Yunan and Park, Sun Young and Grisot, Miria and Chow, Astrid and Blaumer, Nils and Pinatti de Carvalho, Aparecido Fabiano and Pipek, Volkmar},
year = {2022},
note = {Accepted: 2022-06-22T04:34:51Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {pairads},
}

    • Unbehaun, D., Coskun, A., Jensen, J., Aal, K., Rüller, S. & Wulf, V. (2022)Designing Multimodal Augmented- Reality Approaches in Sports: Collaborative and Competitive Scenarios for Individual and Group-based Outdoor Interaction

      doi:10.48340/ecscw2022_p06
      [BibTeX] [Abstract] [Download PDF]

      This work presents a prototype for a multimodal and augmented (AR) based System designed for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. The System’s innovation, flexibility, and multimodality found the basis for multiple use cases, such as professional and leisure, individual and group contexts. The technical infrastructure allows multimodal experiences while tracking and monitoring data such as movement speed, location, and heart rate. Within several game scenarios, players can cooperatively and competitively challenge themselves and other players to improve their physical activity playfully. This work is an inspiration and orientation for future research, development, and design of gamified AR exercising technologies.

      @article{unbehaun_designing_2022,
title = {Designing {Multimodal} {Augmented}- {Reality} {Approaches} in {Sports}: {Collaborative} and {Competitive} {Scenarios} for {Individual} and {Group}-based {Outdoor} {Interaction}},
issn = {2510-2591},
shorttitle = {Designing {Multimodal} {Augmented}- {Reality} {Approaches} in {Sports}},
url = {https://dl.eusset.eu/handle/20.500.12015/4391},
doi = {10.48340/ecscw2022_p06},
abstract = {This work presents a prototype for a multimodal and augmented (AR) based System designed for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. The System's innovation, flexibility, and multimodality found the basis for multiple use cases, such as professional and leisure, individual and group contexts. The technical infrastructure allows multimodal experiences while tracking and monitoring data such as movement speed, location, and heart rate. Within several game scenarios, players can cooperatively and competitively challenge themselves and other players to improve their physical activity playfully. This work is an inspiration and orientation for future research, development, and design of gamified AR exercising technologies.},
language = {en},
urldate = {2022-06-27},
author = {Unbehaun, David and Coskun, Aydin and Jensen, Jule and Aal, Konstantin and Rüller, Sarah and Wulf, Volker},
year = {2022},
note = {Accepted: 2022-06-22T04:27:27Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Kärnä, E., Aavikko, L., Rohner, R., Gallistl, V., Pihlainen, K., Müller, C., Ehlers, A., Bevilacqua, R., Strano, S., Maranesi, E., Cerna, K., Hengl, L., Kolland, F., Waldenberger, F., Naegele, G., Park, S., Hess, M., Reuter, V., Frewer-Graumann, S. & Korjonen-Kuusipuro, K. (2022)A Multilevel Model of Older Adults’ Appropriation of ICT and Acquisition of Digital Literacy

      IN IJERPH, Vol. 19, Pages: 1–14
      [BibTeX] [Abstract] [Download PDF]

      Digital literacy refers to a set of competencies related to the skilled use of computers and information technology. Low digital skills can be a barrier for older adults’ full participation in a digital society, and COVID-19 has increased this risk of social exclusion. Older adults’ digital inclusion is a complex process that consists of the interplay of structural and individual factors. The ACCESS project unwrapped the complexity of the process and developed an innovative, multilevel model that illustrates how societal, institutional, material and pedagogical aspects shape adults’ appropriation of digital literacy. A holistic model describes factors contributing to older adults’ digital literacy, acknowledging sociocultural contexts, environments, learning settings and instruction practices for learning digital literacy. Instead of seeing older adults’ reasons for learning digital skills purely as individual choice, this model recognizes the interpersonal, institutional and societal aspects that implicitly or explicitly influence older adults’ acquisition of digital literacy. The results offer a tool for stakeholders, the research community, companies, designers and other relevant stakeholders to consider digital skills and the given support. It demands diverse communication between different stakeholders about the things that should be discussed when organizing digital support in digitalized societies.

      @article{karna_multilevel_2022,
title = {A {Multilevel} {Model} of {Older} {Adults}’ {Appropriation} of {ICT} and {Acquisition} of {Digital} {Literacy}},
volume = {19},
url = {https://econpapers.repec.org/scripts/redir.pf?u=https%3A%2F%2Fwww.mdpi.com%2F1660-4601%2F19%2F23%2F15714%2Fpdf;h=repec:gam:jijerp:v:19:y:2022:i:23:p:15714-:d:984476},
abstract = {Digital literacy refers to a set of competencies related to the skilled use of computers and information technology. Low digital skills can be a barrier for older adults’ full participation in a digital society, and COVID-19 has increased this risk of social exclusion. Older adults’ digital inclusion is a complex process that consists of the interplay of structural and individual factors. The ACCESS project unwrapped the complexity of the process and developed an innovative, multilevel model that illustrates how societal, institutional, material and pedagogical aspects shape adults’ appropriation of digital literacy. A holistic model describes factors contributing to older adults’ digital literacy, acknowledging sociocultural contexts, environments, learning settings and instruction practices for learning digital literacy. Instead of seeing older adults’ reasons for learning digital skills purely as individual choice, this model recognizes the interpersonal, institutional and societal aspects that implicitly or explicitly influence older adults’ acquisition of digital literacy. The results offer a tool for stakeholders, the research community, companies, designers and other relevant stakeholders to consider digital skills and the given support. It demands diverse communication between different stakeholders about the things that should be discussed when organizing digital support in digitalized societies.},
number = {23},
journal = {IJERPH},
author = {Kärnä, Eija and Aavikko, Lotta and Rohner, Rebekka and Gallistl, Vera and Pihlainen, Kaisa and Müller, Claudia and Ehlers, Anja and Bevilacqua, Roberta and Strano, Stefano and Maranesi, Elvira and Cerna, Katerina and Hengl, Lisa and Kolland, Franz and Waldenberger, Franz and Naegele, Gerd and Park, Sieun and Hess, Moritz and Reuter, Verena and Frewer-Graumann, Susanne and Korjonen-Kuusipuro, Kristiina},
year = {2022},
keywords = {italg},
pages = {1--14},
}

    • Syed, H. A., Schorch, M., Pinatti de Carvalho, A. F., Rutz, P. & Pipek, V. (2022)Blending Practices to Facilitate Grounded Design Research: A Praxeological Research Perspective

      doi:10.48340/ecscw2022_n04
      [BibTeX] [Abstract] [Download PDF]

      In this paper, we reflect on the experiences from two Grounded Design (GD) research projects conducted by a multidisciplinary group of researchers between 2019 – 2021 and highlight the methodological foundations and related obstacles for iterative designing. Both projects investigate the phenomena of knowledge sharing and crisis-related learning in business organizations under the GD paradigm, which has been increasingly adopted within the Computer- supported Cooperative Work (CSCW) community. During these projects, the researchers with backgrounds in computer science, business informatics, software engineering, and sociology experienced the need for systematization to transition between the stages of GD. Looking back, we realize that our teams arrived at this systematization by blending the prior knowledge from team members’ original educational backgrounds. While blending practices most likely happens intuitively in interdisciplinary projects, as is often the case of the user-centered design initiatives seen in CSCW and Human-Computer Interaction, little can be found on how this usually happens and its implications. In this paper, we respond to this literature gap by discussing how this blending can facilitate the realization of GD projects and lead to a praxeological information science research perspective, which has ‘methods appropriation’ as key to systematizing abstraction, broader traceability, and flexibility of research methods.

      @article{syed_blending_2022,
title = {Blending {Practices} to {Facilitate} {Grounded} {Design} {Research}: {A} {Praxeological} {Research} {Perspective}},
issn = {2510-2591},
shorttitle = {Blending {Practices} to {Facilitate} {Grounded} {Design} {Research}},
url = {https://dl.eusset.eu/handle/20.500.12015/4345},
doi = {10.48340/ecscw2022_n04},
abstract = {In this paper, we reflect on the experiences from two Grounded Design (GD) research projects conducted by a multidisciplinary group of researchers between 2019 – 2021 and highlight the methodological foundations and related obstacles for iterative designing. Both projects investigate the phenomena of knowledge sharing and crisis-related learning in business organizations under the GD paradigm, which has been increasingly adopted within the Computer- supported Cooperative Work (CSCW) community. During these projects, the researchers with backgrounds in computer science, business informatics, software engineering, and sociology experienced the need for systematization to transition between the stages of GD. Looking back, we realize that our teams arrived at this systematization by blending the prior knowledge from team members’ original educational backgrounds. While blending practices most likely happens intuitively in interdisciplinary projects, as is often the case of the user-centered design initiatives seen in CSCW and Human-Computer Interaction, little can be found on how this usually happens and its implications. In this paper, we respond to this literature gap by discussing how this blending can facilitate the realization of GD projects and lead to a praxeological information science research perspective, which has ‘methods appropriation’ as key to systematizing abstraction, broader traceability, and flexibility of research methods.},
language = {en},
urldate = {2022-06-20},
author = {Syed, Hussain Abid and Schorch, Marén and Pinatti de Carvalho, Aparecido Fabiano and Rutz, Philipp and Pipek, Volkmar},
year = {2022},
note = {Accepted: 2022-06-14T07:23:54Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    2021

    • Wulf, V., Weibert, A., Aal, K., Rüller, S. & Rohde, M. (2021)The Praxeological Research Programme of Socio-Informatics – the Siegen School

      IN Acta Informatica Pragensia, Vol. 10, Pages: 333–348 doi:10.18267/j.aip.171
      [BibTeX] [Abstract] [Download PDF]

      This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.

      @article{wulf_praxeological_2021,
title = {The {Praxeological} {Research} {Programme} of {Socio}-{Informatics} - the {Siegen} {School}},
volume = {10},
issn = {18054951, 18054951},
url = {http://aip.vse.cz/doi/10.18267/j.aip.171.html},
doi = {10.18267/j.aip.171},
abstract = {This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.},
language = {en},
number = {3},
urldate = {2022-01-27},
journal = {Acta Informatica Pragensia},
author = {Wulf, Volker and Weibert, Anne and Aal, Konstantin and Rüller, Sarah and Rohde, Markus},
month = dec,
year = {2021},
pages = {333--348},
}

    • Landwehr, M., Borning, A. & Wulf, V. (2021)Problems with surveillance capitalism and possible alternatives for IT infrastructure

      IN Information, Communication & Society, Pages: 1–16 doi:10.1080/1369118X.2021.2014548
      [BibTeX] [Abstract] [Download PDF]

      Over the past two decades, the business model of surveillance capitalism has emerged in the IT industry. This model has turned out to be highly profitable, but, if left unchecked, will very likely undermine the foundations of liberal democracies and quality of life on this planet. It involves customized advertising and behavior manipulation, powered by intensive gathering and cross-correlation of personal information. There are significant indirect costs of this model, including loss of privacy, supporting surveillance by both the state and corporations, undermining the democratic process, other kinds of automated attempts of behavior manipulation, and excessive consumerism with its attendant environmental costs. Turning to what could be done, we propose a co-development of regulation and technology, as well as the key roles that can be played by citizens and civil society organizations. The regulatory measures are intended to safeguard privacy, require true informed consent, and to foster interoperability (even among rival firms, nonprofit organizations, and others). We also identify key enabling technologies, including open source, APIs to support interoperability and portability, encryption, and peer-to-peer systems. Finally, we discuss the crucial role of ownership structures for these IT services and argue for an ecosystem approach as a counter narrative to surveillance capitalism.

      @article{landwehr_problems_2021,
title = {Problems with surveillance capitalism and possible alternatives for {IT} infrastructure},
issn = {1369-118X},
url = {https://doi.org/10.1080/1369118X.2021.2014548},
doi = {10.1080/1369118X.2021.2014548},
abstract = {Over the past two decades, the business model of surveillance capitalism has emerged in the IT industry. This model has turned out to be highly profitable, but, if left unchecked, will very likely undermine the foundations of liberal democracies and quality of life on this planet. It involves customized advertising and behavior manipulation, powered by intensive gathering and cross-correlation of personal information. There are significant indirect costs of this model, including loss of privacy, supporting surveillance by both the state and corporations, undermining the democratic process, other kinds of automated attempts of behavior manipulation, and excessive consumerism with its attendant environmental costs. Turning to what could be done, we propose a co-development of regulation and technology, as well as the key roles that can be played by citizens and civil society organizations. The regulatory measures are intended to safeguard privacy, require true informed consent, and to foster interoperability (even among rival firms, nonprofit organizations, and others). We also identify key enabling technologies, including open source, APIs to support interoperability and portability, encryption, and peer-to-peer systems. Finally, we discuss the crucial role of ownership structures for these IT services and argue for an ecosystem approach as a counter narrative to surveillance capitalism.},
urldate = {2022-01-10},
journal = {Information, Communication \& Society},
author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker},
month = dec,
year = {2021},
note = {Publisher: Routledge
\_eprint: https://doi.org/10.1080/1369118X.2021.2014548},
keywords = {digital infrastructure, economics, IT business models, political manipulation, Surveillance capitalism},
pages = {1--16},
}

    • Bevilacqua, R., Strano, S., Di Rosa, M., Giammarchi, C., Cerna, K. K., Mueller, C. & Maranesi, E. (2021)eHealth Literacy: From Theory to Clinical Application for Digital Health Improvement. Results from the ACCESS Training Experience

      IN International Journal of Environmental Research and Public Health, Vol. 18, Pages: 11800 doi:10.3390/ijerph182211800
      [BibTeX] [Abstract]

      Skills, knowledge, and awareness of digital and technological tools are essential to improve the state of well-being and health of older adults and also to mitigate the condition of social isolation in the aging process. For this reason, it is necessary to implement a social learning of electronic/digital tools for health of older people to support the achievement of eHealth and digital competences. The paper reports the results of an Italian innovative eHealth training for the European project ACCESS. The training has been based on blended didactical and interactive educational techniques, aimed at collecting as many points of view as possible from older adults. A total of 58 older adults were recruited to attend a four-week training program, which included five modules. The results showed a statistical significant difference between the eHealth Literacy Scale (eHEALS) mean value before and after the course. A significant negative correlation was found between eHEALS and positive/total Survey of Technology Use (SOTU), suggesting an inverse relationship between positive/total SOTU and eHEALS. There is a strong positive and statistically significant relationship between satisfaction with the training and eHEALS. The results indicate that the intervention increased the digital competences of participants connected to health.

      @article{bevilacqua_ehealth_2021,
title = {{eHealth} {Literacy}: {From} {Theory} to {Clinical} {Application} for {Digital} {Health} {Improvement}. {Results} from the {ACCESS} {Training} {Experience}},
volume = {18},
issn = {1660-4601},
shorttitle = {{eHealth} {Literacy}},
doi = {10.3390/ijerph182211800},
abstract = {Skills, knowledge, and awareness of digital and technological tools are essential to improve the state of well-being and health of older adults and also to mitigate the condition of social isolation in the aging process. For this reason, it is necessary to implement a social learning of electronic/digital tools for health of older people to support the achievement of eHealth and digital competences. The paper reports the results of an Italian innovative eHealth training for the European project ACCESS. The training has been based on blended didactical and interactive educational techniques, aimed at collecting as many points of view as possible from older adults. A total of 58 older adults were recruited to attend a four-week training program, which included five modules. The results showed a statistical significant difference between the eHealth Literacy Scale (eHEALS) mean value before and after the course. A significant negative correlation was found between eHEALS and positive/total Survey of Technology Use (SOTU), suggesting an inverse relationship between positive/total SOTU and eHEALS. There is a strong positive and statistically significant relationship between satisfaction with the training and eHEALS. The results indicate that the intervention increased the digital competences of participants connected to health.},
language = {eng},
number = {22},
journal = {International Journal of Environmental Research and Public Health},
author = {Bevilacqua, Roberta and Strano, Stefano and Di Rosa, Mirko and Giammarchi, Cinzia and Cerna, Katerina Katka and Mueller, Claudia and Maranesi, Elvira},
month = nov,
year = {2021},
pmid = {34831555},
pmcid = {PMC8618977},
keywords = {older adults, Humans, italg, Aged, digital inclusion, eHealth literacy, Health Literacy, Internet, lifelong learning, Personal Satisfaction, Reproducibility of Results, Surveys and Questionnaires, Telemedicine, training},
pages = {11800},
}

    • Rüller, S., Aal, K., Holdermann, S., Tolmie, P., Hartmann, A., Rohde, M., Zillinger, M. & Wulf, V. (2021)‘Technology is Everywhere, we have the Opportunity to Learn it in the Valley’: The Appropriation of a Socio-Technical Enabling Infrastructure in the Moroccan High Atlas

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09401-8
      [BibTeX] [Abstract] [Download PDF]

      This paper describes the appropriation processes involved in establishing a socio-technical enabling infrastructure in a valley in the High Atlas of Morocco. We focus on the challenges of co-establishing such an intervention in a rural/mountainous region that is already undergoing a process of continuous development and profound transformation. We reflect upon the changes and unforeseen appropriation by our local partners and inhabitants in the valley of a computer club primarily used as an informal learning centre for school children. We followed an ethnographic approach and combined research perspectives from both socio-informatics and anthropology. This paper sheds light on what a successful cooperation and intervention in this kind of challenging environment can look like. It does this by taking seriously competing expectations, fragile infrastructural foundations and the socio-cultural context. Despite the challenges, the intervention managed to lead to the establishment of a socio-technical enabling infrastructure that plays a particularly valuable role in local educational endeavours and that is now moving towards supporting other members of the community. The paper thus provides insights regarding what has to be considered to create a mutually beneficial cooperation with all relevant stakeholders as well as a sustainable intervention.

      @article{ruller_technology_2021,
title = {‘{Technology} is {Everywhere}, we have the {Opportunity} to {Learn} it in the {Valley}’: {The} {Appropriation} of a {Socio}-{Technical} {Enabling} {Infrastructure} in the {Moroccan} {High} {Atlas}},
issn = {1573-7551},
shorttitle = {‘{Technology} is {Everywhere}, we have the {Opportunity} to {Learn} it in the {Valley}’},
url = {https://doi.org/10.1007/s10606-021-09401-8},
doi = {10.1007/s10606-021-09401-8},
abstract = {This paper describes the appropriation processes involved in establishing a socio-technical enabling infrastructure in a valley in the High Atlas of Morocco. We focus on the challenges of co-establishing such an intervention in a rural/mountainous region that is already undergoing a process of continuous development and profound transformation. We reflect upon the changes and unforeseen appropriation by our local partners and inhabitants in the valley of a computer club primarily used as an informal learning centre for school children. We followed an ethnographic approach and combined research perspectives from both socio-informatics and anthropology. This paper sheds light on what a successful cooperation and intervention in this kind of challenging environment can look like. It does this by taking seriously competing expectations, fragile infrastructural foundations and the socio-cultural context. Despite the challenges, the intervention managed to lead to the establishment of a socio-technical enabling infrastructure that plays a particularly valuable role in local educational endeavours and that is now moving towards supporting other members of the community. The paper thus provides insights regarding what has to be considered to create a mutually beneficial cooperation with all relevant stakeholders as well as a sustainable intervention.},
language = {en},
urldate = {2021-11-15},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Rüller, Sarah and Aal, Konstantin and Holdermann, Simon and Tolmie, Peter and Hartmann, Andrea and Rohde, Markus and Zillinger, Martin and Wulf, Volker},
month = nov,
year = {2021},
}

    • Pakusch, C., Boden, A., Stein, M. & Stevens, G. (2021)The Automation of the Taxi Industry – Taxi Drivers’ Expectations and Attitudes Towards the Future of their Work

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09408-1
      [BibTeX] [Abstract] [Download PDF]

      Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.

      @article{pakusch_automation_2021,
title = {The {Automation} of the {Taxi} {Industry} – {Taxi} {Drivers}’ {Expectations} and {Attitudes} {Towards} the {Future} of their {Work}},
issn = {1573-7551},
url = {https://doi.org/10.1007/s10606-021-09408-1},
doi = {10.1007/s10606-021-09408-1},
abstract = {Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.},
language = {en},
urldate = {2021-09-13},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Pakusch, Christina and Boden, Alexander and Stein, Martin and Stevens, Gunnar},
month = sep,
year = {2021},
}

    • Khosravani, M. R., Soltani, P., Weinberg, K. & Reinicke, T. (2021)Structural integrity of adhesively bonded 3D-printed joints

      IN Polymer Testing, Vol. 100, Pages: 107262 doi:10.1016/j.polymertesting.2021.107262
      [BibTeX] [Download PDF] 

      @article{khosravani_structural_2021,
title = {Structural integrity of adhesively bonded {3D}-printed joints},
volume = {100},
issn = {01429418},
url = {https://linkinghub.elsevier.com/retrieve/pii/S0142941821002105},
doi = {10.1016/j.polymertesting.2021.107262},
language = {en},
urldate = {2021-12-09},
journal = {Polymer Testing},
author = {Khosravani, Mohammad Reza and Soltani, Payam and Weinberg, Kerstin and Reinicke, Tamara},
month = aug,
year = {2021},
keywords = {smaps},
pages = {107262},
}

    • Jakobi, T., von Grafenstein, M., Legner, C., Labadie, C., Mertens, P., Öksüz, A. & Stevens, G. (2021)Correction to: The Role of IS in the Conflicting Interests Regarding GDPR

      IN Business & Information Systems Engineering doi:10.1007/s12599-021-00711-1
      [BibTeX] [Download PDF] 

      @article{jakobi_correction_2021,
title = {Correction to: {The} {Role} of {IS} in the {Conflicting} {Interests} {Regarding} {GDPR}},
issn = {1867-0202},
shorttitle = {Correction to},
url = {https://doi.org/10.1007/s12599-021-00711-1},
doi = {10.1007/s12599-021-00711-1},
language = {en},
urldate = {2021-08-09},
journal = {Business \& Information Systems Engineering},
author = {Jakobi, Timo and von Grafenstein, Maximilian and Legner, Christine and Labadie, Clément and Mertens, Peter and Öksüz, Ayten and Stevens, Gunnar},
month = aug,
year = {2021},
}

    • Khosravani, M. R. & Reinicke, T. (2021)Experimental characterization of 3D-printed sound absorber

      IN European Journal of Mechanics – A/Solids, Vol. 89, Pages: 104304 doi:10.1016/j.euromechsol.2021.104304
      [BibTeX] [Download PDF] 

      @article{khosravani_experimental_2021,
title = {Experimental characterization of {3D}-printed sound absorber},
volume = {89},
issn = {09977538},
url = {https://linkinghub.elsevier.com/retrieve/pii/S0997753821000814},
doi = {10.1016/j.euromechsol.2021.104304},
language = {en},
urldate = {2021-12-09},
journal = {European Journal of Mechanics - A/Solids},
author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
month = aug,
year = {2021},
keywords = {smaps},
pages = {104304},
}

    • Frohn-Sörensen, P., Geueke, M., Tuli, T. B., Kuhnhen, C., Manns, M. & Engel, B. (2021)3D printed prototyping tools for flexible sheet metal drawing

      IN The International Journal of Advanced Manufacturing Technology, Vol. 115, Pages: 2623–2637 doi:10.1007/s00170-021-07312-y
      [BibTeX] [Abstract] [Download PDF]

      Due to the change from mass production to mass personalized production and the resulting intrinsic product flexibility, the automotive industry, among others, is looking for cost-efficient and resource-saving production methods to combining global just-in-time production. In addition to geometric manufacturing flexibility, additive manufacturing offers a resource-saving application for rapid prototyping and small series in predevelopment. In this study, the FDM process is utilized to manufacture the tooling to draw a small series of sheet metal parts in combination with the rubber pad forming process. Therefore, a variety of common AM polymer materials (PETG, PLA, and ABS) is compared in compression tests, from which PLA is selected to be applied as sheet metal forming die. For the rubber pad forming process, relevant processing parameters, i.e., press force and rubber cushion hardness, are studied with respect to forming depth. The product batch is examined by optical evaluation using a metrological system. The scans of the tool and sheet metal parts confirm the mechanical integrity of the additively manufactured die from polymer and thus the suitability of this approach for small series in sheet metal drawing processes, e.g., for automotive applications.

      @article{frohn-sorensen_3d_2021,
title = {{3D} printed prototyping tools for flexible sheet metal drawing},
volume = {115},
issn = {1433-3015},
url = {https://doi.org/10.1007/s00170-021-07312-y},
doi = {10.1007/s00170-021-07312-y},
abstract = {Due to the change from mass production to mass personalized production and the resulting intrinsic product flexibility, the automotive industry, among others, is looking for cost-efficient and resource-saving production methods to combining global just-in-time production. In addition to geometric manufacturing flexibility, additive manufacturing offers a resource-saving application for rapid prototyping and small series in predevelopment. In this study, the FDM process is utilized to manufacture the tooling to draw a small series of sheet metal parts in combination with the rubber pad forming process. Therefore, a variety of common AM polymer materials (PETG, PLA, and ABS) is compared in compression tests, from which PLA is selected to be applied as sheet metal forming die. For the rubber pad forming process, relevant processing parameters, i.e., press force and rubber cushion hardness, are studied with respect to forming depth. The product batch is examined by optical evaluation using a metrological system. The scans of the tool and sheet metal parts confirm the mechanical integrity of the additively manufactured die from polymer and thus the suitability of this approach for small series in sheet metal drawing processes, e.g., for automotive applications.},
language = {en},
number = {7},
urldate = {2021-12-09},
journal = {The International Journal of Advanced Manufacturing Technology},
author = {Frohn-Sörensen, Peter and Geueke, Michael and Tuli, Tadele Belay and Kuhnhen, Christopher and Manns, Martin and Engel, Bernd},
month = aug,
year = {2021},
keywords = {smaps},
pages = {2623--2637},
}

    • Lawo, D., Neifer, T., Esau, M., Vonholdt, S. & Stevens, G. (2021)WITHDRAWN: From Farms to Fridges: A Consumer-Oriented Design Approach to Sustainable Food Traceability

      IN Sustainable Production and Consumption, Vol. 27, Pages: 282–297 doi:10.1016/j.spc.2020.11.007
      [BibTeX] [Abstract] [Download PDF]

      This article has been withdrawn at the request of the author(s) and/or editor. The Publisher apologizes for any inconvenience this may cause. The full Elsevier Policy on Article Withdrawal can be found at http://www.elsevier.com/locate/withdrawalpolicy.

      @article{lawo_withdrawn_2021,
title = {{WITHDRAWN}: {From} {Farms} to {Fridges}: {A} {Consumer}-{Oriented} {Design} {Approach} to {Sustainable} {Food} {Traceability}},
volume = {27},
issn = {2352-5509},
shorttitle = {{WITHDRAWN}},
url = {https://www.sciencedirect.com/science/article/pii/S2352550920313816},
doi = {10.1016/j.spc.2020.11.007},
abstract = {This article has been withdrawn at the request of the author(s) and/or editor. The Publisher apologizes for any inconvenience this may cause. The full Elsevier Policy on Article Withdrawal can be found at http://www.elsevier.com/locate/withdrawalpolicy.},
language = {en},
urldate = {2021-04-16},
journal = {Sustainable Production and Consumption},
author = {Lawo, Dennis and Neifer, Thomas and Esau, Margarita and Vonholdt, Stephanie and Stevens, Gunnar},
month = jul,
year = {2021},
pages = {282--297},
}

    • Ackerman, M., Maedche, A., Mueller, C., Schwabe, G. & Wulf, V. (2021)Call for Papers, Issue 3/2023

      IN Business & Information Systems Engineering doi:10.1007/s12599-021-00699-8
      [BibTeX] [Download PDF] 

      @article{ackerman_call_2021,
title = {Call for {Papers}, {Issue} 3/2023},
issn = {1867-0202},
url = {https://doi.org/10.1007/s12599-021-00699-8},
doi = {10.1007/s12599-021-00699-8},
language = {en},
urldate = {2021-06-14},
journal = {Business \& Information Systems Engineering},
author = {Ackerman, Mark and Maedche, Alexander and Mueller, Claudia and Schwabe, Gerhard and Wulf, Volker},
month = jun,
year = {2021},
keywords = {italg},
}

    • Kaspar, H., Pelzelmayer, K., Schürch, A., Bäumer, F., Ertl, T., Gashi, S., Müller, C., Sereflioglu, T. & van Holten, K. (2021)Können sorgende Gemeinschaften die häusliche Langzeitversorgung verbessern?

      IN Primary and Hospital Care, Vol. 21, Pages: 188–190 doi:10.4414/phc-d.2021.10401
      [BibTeX] [Download PDF] 

      @article{kaspar_konnen_2021,
title = {Können sorgende {Gemeinschaften} die häusliche {Langzeitversorgung} verbessern?},
volume = {21},
copyright = {info:eu-repo/semantics/openAccess},
issn = {2297-7155},
url = {https://primary-hospital-care.ch/article/doi/phc-d.2021.10401},
doi = {10.4414/phc-d.2021.10401},
language = {deu},
number = {6},
urldate = {2021-06-22},
journal = {Primary and Hospital Care},
author = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Ertl, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin},
collaborator = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Ertl, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin},
month = jun,
year = {2021},
note = {Num Pages: 3
Number: 6
Publisher: EHM Schweizerischer Ärzteverlag AG, Muttenz},
keywords = {italg},
pages = {188--190},
}

    • Ludwig, T., Stickel, O., Tolmie, P. & Sellmer, M. (2021)shARe-IT: Ad hoc Remote Troubleshooting through Augmented Reality

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09393-5
      [BibTeX] [Abstract] [Download PDF]

      10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.

      @article{ludwig_share-it_2021,
title = {{shARe}-{IT}: {Ad} hoc {Remote} {Troubleshooting} through {Augmented} {Reality}},
issn = {1573-7551},
shorttitle = {{shARe}-{IT}},
url = {https://doi.org/10.1007/s10606-021-09393-5},
doi = {10.1007/s10606-021-09393-5},
abstract = {10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.},
language = {en},
urldate = {2021-04-15},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Ludwig, Thomas and Stickel, Oliver and Tolmie, Peter and Sellmer, Malte},
month = feb,
year = {2021},
}

    • Khosravani, M. R., Schüürmann, J., Berto, F. & Reinicke, T. (2021)On the Post-Processing of 3D-Printed ABS Parts

      IN Polymers, Vol. 13, Pages: 1559 doi:10.3390/polym13101559
      [BibTeX] [Abstract] [Download PDF]

      Application of Additive Manufacturing (AM) has significantly increased in the past few years. AM also known as three-dimensional (3D) printing has been currently used in fabrication of prototypes and end-use products. Considering the new applications of additively manufactured components, it is necessary to study structural details of these parts. In the current study, influence of a post-processing on the mechanical properties of 3D-printed parts has been investigated. To this aim, Acrylonitrile Butadiene Styrene (ABS) material was used to produce test coupons based on the Fused Deposition Modeling (FDM) process. More in deep, a device was designed and fabricated to fix imperfection and provide smooth surfaces on the 3D-printed ABS specimens. Later, original and treated specimens were subjected to a series of tensile loads, three-point bending tests, and water absorption tests. The experimental tests indicated fracture load in untreated dog-bone shaped specimen was 2026.1 N which was decreased to 1951.7 N after surface treatment. Moreover, the performed surface treatment was lead and decrease in tensile strength from 29.37 MPa to 26.25 MPa. Comparison of the results confirmed effects of the surface modification on the fracture toughness of the examined semi-circular bending components. Moreover, a 3D laser microscope was used for visual investigation of the specimens. The documented results are beneficial for next designs and optimization of finishing processes.

      @article{khosravani_post-processing_2021,
title = {On the {Post}-{Processing} of {3D}-{Printed} {ABS} {Parts}},
volume = {13},
copyright = {http://creativecommons.org/licenses/by/3.0/},
url = {https://www.mdpi.com/2073-4360/13/10/1559},
doi = {10.3390/polym13101559},
abstract = {Application of Additive Manufacturing (AM) has significantly increased in the past few years. AM also known as three-dimensional (3D) printing has been currently used in fabrication of prototypes and end-use products. Considering the new applications of additively manufactured components, it is necessary to study structural details of these parts. In the current study, influence of a post-processing on the mechanical properties of 3D-printed parts has been investigated. To this aim, Acrylonitrile Butadiene Styrene (ABS) material was used to produce test coupons based on the Fused Deposition Modeling (FDM) process. More in deep, a device was designed and fabricated to fix imperfection and provide smooth surfaces on the 3D-printed ABS specimens. Later, original and treated specimens were subjected to a series of tensile loads, three-point bending tests, and water absorption tests. The experimental tests indicated fracture load in untreated dog-bone shaped specimen was 2026.1 N which was decreased to 1951.7 N after surface treatment. Moreover, the performed surface treatment was lead and decrease in tensile strength from 29.37 MPa to 26.25 MPa. Comparison of the results confirmed effects of the surface modification on the fracture toughness of the examined semi-circular bending components. Moreover, a 3D laser microscope was used for visual investigation of the specimens. The documented results are beneficial for next designs and optimization of finishing processes.},
language = {en},
number = {10},
urldate = {2021-12-09},
journal = {Polymers},
author = {Khosravani, Mohammad Reza and Schüürmann, Jonas and Berto, Filippo and Reinicke, Tamara},
month = jan,
year = {2021},
keywords = {additive manufacturing, smaps, mechanical properties, roughness, surface modification},
pages = {1559},
}

    • Castelli, N., de Carvalho, A. F. P., Vitt, N., Taugerbeck, S., Randall, D., Tolmie, P., Stevens, G. & Wulf, V. (2021)On technology-assisted energy saving: challenges of digital plumbing in industrial settings

      IN Human–Computer Interaction, Pages: 1–29 doi:10.1080/07370024.2020.1855589
      [BibTeX] [Download PDF] 

      @article{castelli_technology-assisted_2021,
title = {On technology-assisted energy saving: challenges of digital plumbing in industrial settings},
volume = {0},
issn = {0737-0024},
shorttitle = {On technology-assisted energy saving},
url = {https://doi.org/10.1080/07370024.2020.1855589},
doi = {10.1080/07370024.2020.1855589},
number = {0},
urldate = {2021-04-15},
journal = {Human–Computer Interaction},
author = {Castelli, Nico and Carvalho, Aparecido Fabiano Pinatti de and Vitt, Nico and Taugerbeck, Sebastian and Randall, Dave and Tolmie, Peter and Stevens, Gunnar and Wulf, Volker},
month = jan,
year = {2021},
keywords = {Digital Energy Management, Digital Plumbing, Socio Informatics},
pages = {1--29},
}

    • Schreiber, F. & Manns, M. (2021)Long-term cycle-tests of an additively manufactured soft ring-gripper

      IN Procedia CIRP, Vol. 104, Pages: 798–802 doi:10.1016/j.procir.2021.11.134
      [BibTeX] [Download PDF] 

      @article{schreiber_long-term_2021,
title = {Long-term cycle-tests of an additively manufactured soft ring-gripper},
volume = {104},
issn = {22128271},
url = {https://linkinghub.elsevier.com/retrieve/pii/S2212827121010325},
doi = {10.1016/j.procir.2021.11.134},
language = {en},
urldate = {2021-12-09},
journal = {Procedia CIRP},
author = {Schreiber, Florian and Manns, Martin},
year = {2021},
keywords = {smaps},
pages = {798--802},
}

    • Cerna, K., Paluch, R., Bäumer, F., Ertl, T. & Müller, C. (2021)Transformation of HCI co-research with older adults: researchers’ positionality in the COVID-19 pandemic

      IN Interaction design and Architectures: Designing during and for pandemics, Vol. No. 50, Pages: 21
      [BibTeX] [Abstract] [Download PDF]

      In the time of COVID-19, many measurements to contain the pandemic contributed to social isolation and loneliness. Older adults in particular experience various forms of ageism in this regard, for example by being stereotyped as digitally illiterate. Hence, we need to learn more about the aging discourse in the context of participatory approaches, as it is currently lacking. This article presents the results from two participatory research projects that were significantly affected by the 1st COVID-19 lockdown. We specifically focus on the ways the relationships and modes of cooperation with our older research partners, i.e. the positionalities, have been impacted. We draw on the projects’ results, reflecting on the possible implications for the involvement of older adults in design and HCI research and specifically, technologies that are supportive and empowering for the individuals against the background of the pandemic situation.

      @article{cerna_transformation_2021,
title = {Transformation of {HCI} co-research with older adults: researchers’ positionality in the {COVID}-19 pandemic},
volume = {No. 50},
url = {http://www.mifav.uniroma2.it/inevent/events/idea2010/doc/50_2.pdf},
abstract = {In the time of COVID-19, many measurements to contain the pandemic contributed to social isolation and loneliness. Older adults in particular experience various forms of ageism in this regard, for example by being stereotyped as digitally illiterate. Hence, we need to learn more about the aging discourse in the context of participatory approaches, as it is currently lacking. This article presents the results from two participatory research projects that were significantly affected by the 1st COVID-19 lockdown. We specifically focus on the ways the relationships and modes of cooperation with our older research partners, i.e. the positionalities, have been impacted. We draw on the projects’ results, reflecting on the possible implications for the involvement of older adults in design and HCI research and specifically, technologies that are supportive and empowering for the individuals against the background of the pandemic situation.},
language = {en},
journal = {Interaction design and Architectures: Designing during and for pandemics},
author = {Cerna, Katerina and Paluch, Richard and Bäumer, Fabian and Ertl, Tanja and Müller, Claudia},
year = {2021},
keywords = {italg},
pages = {21},
}

    • Schreiber, F. & Manns, M. (2021)Long-term cycle-tests of an additively manufactured soft ring-gripper

      IN Procedia CIRP, Vol. 104, Pages: 798–802 doi:10.1016/j.procir.2021.11.134
      [BibTeX] [Download PDF] 

      @article{schreiber_long-term_2021-1,
title = {Long-term cycle-tests of an additively manufactured soft ring-gripper},
volume = {104},
issn = {22128271},
url = {https://linkinghub.elsevier.com/retrieve/pii/S2212827121010325},
doi = {10.1016/j.procir.2021.11.134},
language = {en},
urldate = {2021-12-09},
journal = {Procedia CIRP},
author = {Schreiber, Florian and Manns, Martin},
year = {2021},
pages = {798--802},
}

    • Syed, H. A., Schorch, M., Ankenbauer, S. A., Hassan, S., Meisner, K., Stein, M., Skudelny, S., Karasti, H. & Pipek, V. (2021)Infrastructuring for organizational resilience: Experiences and perspectives for business continuity

      doi:10.18420/ecscw2021_wsmc02
      [BibTeX] [Abstract] [Download PDF]

      This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.

      @article{syed_infrastructuring_2021-1,
title = {Infrastructuring for organizational resilience: {Experiences} and perspectives for business continuity},
issn = {2510-2591},
shorttitle = {Infrastructuring for organizational resilience},
url = {https://dl.eusset.eu/handle/20.500.12015/4133},
doi = {10.18420/ecscw2021_wsmc02},
abstract = {This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.},
language = {en},
urldate = {2021-12-17},
author = {Syed, Hussain Abid and Schorch, Marén and Ankenbauer, Sam Addison and Hassan, Sohaib and Meisner, Konrad and Stein, Martin and Skudelny, Sascha and Karasti, Helena and Pipek, Volkmar},
year = {2021},
}

    • Manns, M., Tuli, T. B. & Schreiber, F. (2021)Identifying human intention during assembly operations using wearable motion capturing systems including eye focus

      IN Procedia CIRP, Vol. 104, Pages: 924–929 doi:10.1016/j.procir.2021.11.155
      [BibTeX] [Download PDF] 

      @article{manns_identifying_2021,
title = {Identifying human intention during assembly operations using wearable motion capturing systems including eye focus},
volume = {104},
issn = {22128271},
url = {https://linkinghub.elsevier.com/retrieve/pii/S2212827121010532},
doi = {10.1016/j.procir.2021.11.155},
language = {en},
urldate = {2021-12-09},
journal = {Procedia CIRP},
author = {Manns, Martin and Tuli, Tadele Belay and Schreiber, Florian},
year = {2021},
keywords = {smaps},
pages = {924--929},
}

    • Bittenbinder, S., de Carvalho, A. F. P., Müller, C. & Wulf, V. (2021)‘Caring for Inclusivity – Accessibility as a Determinant Factor for Benefiting from Social Services both in Analogue and Digital Spaces’

      IN SIEGEN:SOZIAL, (1-2/2021), Pages: 70–81
      [BibTeX] [Download PDF] 

      @article{bittenbinder_caring_2021,
title = {‘{Caring} for {Inclusivity} - {Accessibility} as a {Determinant} {Factor} for {Benefiting} from {Social} {Services} both in {Analogue} and {Digital} {Spaces}’},
url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2022/01/siso_1-2_2021_web-Caring-for-Inclusivity-Bittenbinder-et-al..pdf},
journal = {SIEGEN:SOZIAL, (1-2/2021)},
author = {Bittenbinder, Sven and Carvalho, Aparecido Fabiano Pinatti de and Müller, Claudia and Wulf, Volker},
year = {2021},
keywords = {italg},
pages = {70--81},
}

    • Radtke, J., Saßmannshausen, S. M. & Bohn, N. (2021)Windkraft in Nordrhein-Westfalen: Einstellungen zu Akzeptanz, Beteiligung und Konfliktlösung

      doi:10.25819/ubsi/10009
      [BibTeX] [Abstract] [Download PDF]

      In diesem Working Report werden Ergebnisse einer Umfrage in Nordrhein-Westfalen präsentiert, die Einstellungen der Bevölkerung zur Windenergie widerspiegeln. Die Abfragen zeigen, dass Klimaschutz-Maßnahmen, die Energiewende und der Ausbau der Windkraft große Zustimmung bei der Bevölkerung finden. Bei der Windenergie wird ein Nutzen für die lokale Gemeinschaft präferiert, bestenfalls durch direkten Bezug günstigen Stroms. Im Falle der Planung neuer Windparks werden detaillierte Informationen gewünscht, wobei wissenschaftlichen Informationsquellen am stärksten vertraut wird. Klassische Informationsveranstaltungen werden überwiegend bevorzugt, sehr viel weniger Online-Formate. Die Hälfte der Befragten würde eine Visualisierungs-App für das Smartphone benutzen. Finanzielle Beteiligung wird zwar stark von monetären Anreizen oder einem vergünstigen Stromtarif abhängig gemacht, wird aber auch durch Klimaschutz-Einstellungen beeinflusst. Planungskonflikte sollten durch Bürgerentscheide, Experten oder Bürgerversammlungen gelöst werden. Damit unterstreichen die Ergebnisse die Bedeutung von qualitätsvoller Informierung, Beteiligung und Neutralität für die Akzeptanz von Windenergie.

      @article{radtke_windkraft_2021,
title = {Windkraft in {Nordrhein}-{Westfalen}: {Einstellungen} zu {Akzeptanz}, {Beteiligung} und {Konfliktlösung}},
copyright = {Attribution-NoDerivatives 4.0 International},
shorttitle = {Windkraft in {Nordrhein}-{Westfalen}},
url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1997},
doi = {10.25819/ubsi/10009},
abstract = {In diesem Working Report werden Ergebnisse einer Umfrage in Nordrhein-Westfalen präsentiert, die Einstellungen der Bevölkerung zur Windenergie widerspiegeln. Die Abfragen zeigen, dass Klimaschutz-Maßnahmen, die Energiewende und der Ausbau der Windkraft große Zustimmung bei der Bevölkerung finden. Bei der Windenergie wird ein Nutzen für die lokale Gemeinschaft präferiert, bestenfalls durch direkten Bezug günstigen Stroms. Im Falle der Planung neuer Windparks werden detaillierte Informationen gewünscht, wobei wissenschaftlichen Informationsquellen am stärksten vertraut wird. Klassische Informationsveranstaltungen werden überwiegend bevorzugt, sehr viel weniger Online-Formate. Die Hälfte der Befragten würde eine Visualisierungs-App für das Smartphone benutzen. Finanzielle Beteiligung wird zwar stark von monetären Anreizen oder einem vergünstigen Stromtarif abhängig gemacht, wird aber auch durch Klimaschutz-Einstellungen beeinflusst. Planungskonflikte sollten durch Bürgerentscheide, Experten oder Bürgerversammlungen gelöst werden. Damit unterstreichen die Ergebnisse die Bedeutung von qualitätsvoller Informierung, Beteiligung und Neutralität für die Akzeptanz von Windenergie.},
language = {de},
urldate = {2021-12-16},
author = {Radtke, Jörg and Saßmannshausen, Sheree May and Bohn, Nino},
year = {2021},
keywords = {creativecitizen},
}

    • Krüger, M., Weibert, A., de Castro Leal, D. & Randall, D. (2021)It Takes More Than One Hand to Clap: On the Role of ‘Care‘ in Maintaining Design Results.

      IN CHI Conference on Human Factors in Computing Systems (CHI ’21) doi:10.1145/3411764.3445389
      [BibTeX] 

      @article{kruger_it_2021,
title = {It {Takes} {More} {Than} {One} {Hand} to {Clap}: {On} the {Role} of ‘{Care}' in {Maintaining} {Design} {Results}.},
doi = {10.1145/3411764.3445389},
journal = {CHI Conference on Human Factors in Computing Systems (CHI '21)},
author = {Krüger, Max and Weibert, Anne and de Castro Leal, Débora and Randall, Dave},
year = {2021},
keywords = {a-paper},
}

    • Khosravani, M. R. & Reinicke, T. (2021)Fracture behavior of intact and defected 3D-printed parts

      IN Procedia Structural Integrity, Vol. 31, Pages: 105–110 doi:10.1016/j.prostr.2021.03.017
      [BibTeX] [Download PDF] 

      @article{khosravani_fracture_2021,
title = {Fracture behavior of intact and defected {3D}-printed parts},
volume = {31},
issn = {24523216},
url = {https://linkinghub.elsevier.com/retrieve/pii/S2452321621000196},
doi = {10.1016/j.prostr.2021.03.017},
language = {en},
urldate = {2021-12-09},
journal = {Procedia Structural Integrity},
author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
year = {2021},
keywords = {smaps},
pages = {105--110},
}

    • Jonek, M., Manns, M. & Tuli, T. B. (2021)Virtuelle Montageplanung mit Motion Capture Systemen/Virtual assembly planning with motion capture systems

      IN wt Werkstattstechnik online, Vol. 111, Pages: 256–259 doi:10.37544/1436-4980-2021-04-78
      [BibTeX] [Abstract] [Download PDF]

      In der Planung von teilautomatisierten Montageprozessen ist ein wichtiges Ziel, nicht wertschöpfende Tätigkeiten wie Laufbewegungen zu vermeiden. Studien haben gezeigt, dass die tatsächlichen Laufbewegungen in Montageprozessen von den geplanten Bewegungen abweichen. Dieser Beitrag stellt eine Methode vor, tatsächliche Laufbewegungen mit Motion Capture zu erfassen und in die Laufwegsplanung einzubeziehen, sodass sich Prozess- und Arbeitsplatzgestaltung bereits frühzeitig optimieren lassen.   In planning of semi-automated assembly processes, an important aspect is to avoid non-value-adding activities such as walking movements. Studies have shown that the actual walking movements in assembly processes differ from the planned movements. This paper presents a method of capturing actual walking movements with motion capture and integrating them into walking path planning so that process and workplace design can be optimized at an early stage.

      @article{jonek_virtuelle_2021,
title = {Virtuelle {Montageplanung} mit {Motion} {Capture} {Systemen}/{Virtual} assembly planning with motion capture systems},
volume = {111},
issn = {1436-4980},
url = {https://elibrary.vdi-verlag.de/index.php?doi=10.37544/1436-4980-2021-04-78},
doi = {10.37544/1436-4980-2021-04-78},
abstract = {In der Planung von teilautomatisierten Montageprozessen ist ein wichtiges Ziel, nicht wertschöpfende Tätigkeiten wie Laufbewegungen zu vermeiden. Studien haben gezeigt, dass die tatsächlichen Laufbewegungen in Montageprozessen von den geplanten Bewegungen abweichen. Dieser Beitrag stellt eine Methode vor, tatsächliche Laufbewegungen mit Motion Capture zu erfassen und in die Laufwegsplanung einzubeziehen, sodass sich Prozess- und Arbeitsplatzgestaltung bereits frühzeitig optimieren lassen.
\ 
In planning of semi-automated assembly processes, an important aspect is to avoid non-value-adding activities such as walking movements. Studies have shown that the actual walking movements in assembly processes differ from the planned movements. This paper presents a method of capturing actual walking movements with motion capture and integrating them into walking path planning so that process and workplace design can be optimized at an early stage.},
number = {04},
urldate = {2021-12-09},
journal = {wt Werkstattstechnik online},
author = {Jonek, Michael and Manns, Martin and Tuli, Tadele Belay},
year = {2021},
keywords = {smaps},
pages = {256--259},
}

    • von Grafenstein, M., Heumüller, J. & Jakobi, T. (2021)Die Gestaltung wirksamer Bildsymbole für Verarbeitungszwecke und ihre Folgen für Betroffene Mithilfe einer interdisziplinären Forschungsmethodologie

      IN Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums., Vol. Schriften der Verbraucherinformatik – Band 1, Pages: 969 KB, 20 pages doi:10.18418/978-3-96043-095-7_07
      [BibTeX] [Abstract] [Download PDF]

      Unsere interdisziplinäre Forschungsarbeit „Die Gestaltung wirksamer Bildsymbole für Verarbeitungszwecke und ihre Folgen für Betroffene“ („Designing Effective Privacy Icons through an Interdisciplinary Research Methodology“) baut auf dem „Data Protection by Design“-Ansatz (Art. 25(1) DSGVO) auf und zielt auf folgende Forschungsfragen ab: Wie müssen das Transparenzprinzip (Art. 5(1)(a) DSGVO) und die Informationspflichten (Art. 12-14 DSGVO) insbesondere im Hinblick auf die Festlegung der Verarbeitungszwecke (Art. 5(1)(b) DSGVO) umgesetzt werden, damit sie die Nutzer:innen effektiv vor Risiken der Datenverarbeitung schützen? Mit welchen Methoden lässt sich die Wirksamkeit der Umsetzung ermitteln und diese auch durchsetzen?1 Im vorliegenden Projekt erweitern wir juristische Methoden um solche aus der HCI-Forschung (Human Computer Interaction) und der Visuellen Gestaltung. In einer ersten Phase haben wir mit empirischen Methoden der HCI-Forschung untersucht, welche Datennutzungstypen Nutzer:innen technologieübergreifend als relevant empfinden. Diese Erkenntnisse können als Ausgangspunkt für eine neue Zweckbestimmung dienen, die bestimmte Datennutzungstypen deutlicher ein- oder ausschließt. Erste Umformulierungen von Zweckbestimmungen haben wir in zwei Praxisworkshops mit Verantwortlichen der Datenverarbeitung getestet. In einer darauffolgenden qualitativen Studie untersuchten wir dann die Einstellungen und Erwartungen von Internetnutzerinnen und -nutzern am Beispiel der Personalisierung von Internetinhalten, um die entsprechenden Zwecke anhand eines konkreten Beispiels, in unserem Fall der personalisierten Werbung, neu zu formulieren. Auf dieser Basis haben wir nun die zweite Forschungsphase begonnen, in der wir Designs für Datenschutzhinweise und Kontrollmöglichkeiten unter besonderer Berücksichtigung des Verarbeitungszwecks entwickeln. Da der Einsatz von Cookies eine wichtige Rolle bei der Personalisierung von Werbung spielt, ist eine zentrale Aufgaben die Neugestaltung des sogenannten „Cookie-Banners“.

      @article{von_grafenstein_gestaltung_2021,
title = {Die {Gestaltung} wirksamer {Bildsymbole} für {Verarbeitungszwecke} und ihre {Folgen} für {Betroffene} {Mithilfe} einer interdisziplinären {Forschungsmethodologie}},
volume = {Schriften der Verbraucherinformatik - Band 1},
copyright = {Creative Commons - CC BY - Namensnennung 4.0 International},
url = {https://pub.h-brs.de/6026},
doi = {10.18418/978-3-96043-095-7_07},
abstract = {Unsere interdisziplinäre Forschungsarbeit „Die Gestaltung wirksamer Bildsymbole für Verarbeitungszwecke und ihre Folgen für Betroffene“ („Designing Effective Privacy Icons through an Interdisciplinary Research Methodology“) baut auf dem „Data Protection by Design“-Ansatz (Art. 25(1) DSGVO) auf und zielt auf folgende Forschungsfragen ab: Wie müssen das Transparenzprinzip (Art. 5(1)(a) DSGVO) und die Informationspflichten (Art. 12-14 DSGVO) insbesondere im Hinblick auf die Festlegung der Verarbeitungszwecke (Art. 5(1)(b) DSGVO) umgesetzt werden, damit sie die Nutzer:innen effektiv vor Risiken der Datenverarbeitung schützen? Mit welchen Methoden lässt sich die Wirksamkeit der Umsetzung ermitteln und diese auch durchsetzen?1 Im vorliegenden Projekt erweitern wir juristische Methoden um solche aus der HCI-Forschung (Human Computer Interaction) und der Visuellen Gestaltung. In einer ersten Phase haben wir mit empirischen Methoden der HCI-Forschung untersucht, welche Datennutzungstypen Nutzer:innen technologieübergreifend als relevant empfinden. Diese Erkenntnisse können als Ausgangspunkt für eine neue Zweckbestimmung dienen, die bestimmte Datennutzungstypen deutlicher ein- oder ausschließt. Erste Umformulierungen von Zweckbestimmungen haben wir in zwei Praxisworkshops mit Verantwortlichen der Datenverarbeitung getestet. In einer darauffolgenden qualitativen Studie untersuchten wir dann die Einstellungen und Erwartungen von Internetnutzerinnen und -nutzern am Beispiel der Personalisierung von Internetinhalten, um die entsprechenden Zwecke anhand eines konkreten Beispiels, in unserem Fall der personalisierten Werbung, neu zu formulieren. Auf dieser Basis haben wir nun die zweite Forschungsphase begonnen, in der wir Designs für Datenschutzhinweise und Kontrollmöglichkeiten unter besonderer Berücksichtigung des Verarbeitungszwecks entwickeln. Da der Einsatz von Cookies eine wichtige Rolle bei der Personalisierung von Werbung spielt, ist eine zentrale Aufgaben die Neugestaltung des sogenannten „Cookie-Banners“.},
language = {de},
urldate = {2021-12-13},
journal = {Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums.},
author = {von Grafenstein, Max and Heumüller, Julie and Jakobi, Timo},
year = {2021},
note = {Artwork Size: 969 KB, 20 pages
Medium: application/pdf
Publisher: Hochschule Bonn-Rhein-Sieg},
keywords = {005 Computerprogrammierung, Programme, Daten},
pages = {969 KB, 20 pages},
}

    • Marsden, N., Ahmadi, M., Wulf, V. & Holtzblatt, K. (2021)Surfacing Challenges in Scrum for Women in Tech

      IN IEEE Software, Pages: 0–0 doi:10.1109/MS.2021.3115461
      [BibTeX] [Abstract]

      Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.

      @article{marsden_surfacing_2021,
title = {Surfacing {Challenges} in {Scrum} for {Women} in {Tech}},
issn = {1937-4194},
doi = {10.1109/MS.2021.3115461},
abstract = {Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.},
journal = {IEEE Software},
author = {Marsden, Nicola and Ahmadi, Michael and Wulf, Volker and Holtzblatt, Karen},
year = {2021},
note = {Conference Name: IEEE Software},
keywords = {gender, agile, Companies, diversity programs, equality, fairness, Gender issues, organizational change, Planning, Reflection, Scrum, Scrum (Software development), Software, Task analysis, workplace culture},
pages = {0--0},
}

    • Unbehaun, D., Aal, K., Richert, V. & Wulf, V. (2021)CareFox: An Interactive Learning Application for Care-Students

      doi:10.18420/IHC2021_003
      [BibTeX] [Abstract] [Download PDF]

      Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.

      @article{unbehaun_david_carefox_2021,
title = {{CareFox}: {An} {Interactive} {Learning} {Application} for {Care}-{Students}},
issn = {2510-2591},
shorttitle = {{CareFox}},
url = {https://dl.eusset.eu/handle/20.500.12015/4188},
doi = {10.18420/IHC2021_003},
abstract = {Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.},
language = {en},
urldate = {2021-09-27},
author = {Unbehaun, David and Aal, Konstantin and Richert, Viktoria and Wulf, Volker},
year = {2021},
note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Jakobi, T., Alizadeh, F., Marburger, M. & Stevens, G. (2021)A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use

      doi:10.1145/3473856.3473891
      [BibTeX] [Abstract] [Download PDF]

      New cars are increasingly „connected“ by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.

      @article{jakobi_consumer_2021,
title = {A {Consumer} {Perspective} on {Privacy} {Risk} {Awareness} of {Connected} {Car} {Data} {Use}},
url = {http://dl.gi.de/handle/20.500.12116/37266},
doi = {10.1145/3473856.3473891},
abstract = {New cars are increasingly "connected" by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.},
language = {en},
urldate = {2021-09-16},
author = {Jakobi, Timo and Alizadeh, Fatemeh and Marburger, Martin and Stevens, Gunnar},
year = {2021},
note = {Accepted: 2021-09-03T19:10:19Z
Publisher: ACM},
}

    • Alizadeh, F., Stevens, G. & Esau, M. (2021)I Don’t Know, Is AI Also Used in Airbags?

      IN i-com, Vol. 20, Pages: 3–17 doi:doi:10.1515/icom-2021-0009
      [BibTeX] [Download PDF] 

      @article{alizadeh_i_2021,
title = {I {Don}’t {Know}, {Is} {AI} {Also} {Used} in {Airbags}?},
volume = {20},
url = {https://doi.org/10.1515/icom-2021-0009},
doi = {doi:10.1515/icom-2021-0009},
number = {1},
journal = {i-com},
author = {Alizadeh, Fatemeh and Stevens, Gunnar and Esau, Margarita},
year = {2021},
pages = {3--17},
}

    • de Carvalho, P. & Fabiano, A. (2021)Mastering Design Case Studies for Grounded Design

      doi:10.18420/ecscw2021_wsmc07
      [BibTeX] [Abstract] [Download PDF]

      Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.

      @article{carvalho_mastering_2021,
title = {Mastering {Design} {Case} {Studies} for {Grounded} {Design}},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/4138},
doi = {10.18420/ecscw2021_wsmc07},
abstract = {Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.},
language = {en},
urldate = {2021-04-15},
author = {Carvalho, Pinatti de and Fabiano, Aprecido},
year = {2021},
note = {Accepted: 2021-03-18T22:35:24Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • de Carvalho, P. & Fabiano, A. (2021)Thematic Analysis for Interactive Systems Design: A Practical Exercise

      doi:10.18420/ecscw2021_wsmc06
      [BibTeX] [Abstract] [Download PDF]

      Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.

      @article{carvalho_thematic_2021,
title = {Thematic {Analysis} for {Interactive} {Systems} {Design}: {A} {Practical} {Exercise}},
issn = {2510-2591},
shorttitle = {Thematic {Analysis} for {Interactive} {Systems} {Design}},
url = {https://dl.eusset.eu/handle/20.500.12015/4137},
doi = {10.18420/ecscw2021_wsmc06},
abstract = {Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.},
language = {en},
urldate = {2021-04-15},
author = {Carvalho, Pinatti de and Fabiano, Aprecido},
year = {2021},
note = {Accepted: 2021-03-18T22:35:24Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Syed, H. A., Schorch, M., Ankenbauer, S. A., Hassan, S., Meisner, K., Stein, M., Skudelny, S., Karasti, H. & Pipek, V. (2021)Infrastructuring for organizational resilience: Experiences and perspectives for business continuity

      doi:10.18420/ecscw2021_wsmc02
      [BibTeX] [Abstract] [Download PDF]

      This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.

      @article{syed_infrastructuring_2021,
title = {Infrastructuring for organizational resilience: {Experiences} and perspectives for business continuity},
issn = {2510-2591},
shorttitle = {Infrastructuring for organizational resilience},
url = {https://dl.eusset.eu/handle/20.500.12015/4133},
doi = {10.18420/ecscw2021_wsmc02},
abstract = {This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.},
language = {en},
urldate = {2021-04-15},
author = {Syed, Hussain Abid and Schorch, Marén and Ankenbauer, Sam Addison and Hassan, Sohaib and Meisner, Konrad and Stein, Martin and Skudelny, Sascha and Karasti, Helena and Pipek, Volkmar},
year = {2021},
}

    • Boden, A., Jakobi, T., Stevens, G. & Bala, C. (2021)Verbraucherdatenschutz – Hintergrund und Einführung

      IN Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums, Vol. Schriften der Verbraucherinformatik Band 1, Pages: 389 KB, 7 pages doi:10.18418/978-3-96043-095-7_00
      [BibTeX] [Abstract] [Download PDF]

      An der Hochschule Bonn-Rhein-Sieg fand am Donnerstag, den 23.9.21 das erste Verbraucherforum für Verbraucherinformatik statt. Im Rahmen der OnlineTagesveranstaltung diskutierten mehr als 30 Teilnehmer:innen über Themen und Ideen rund um den Bereich Verbraucherdatenschutz. Dabei kamen sowohl Beiträge aus der Informatik, den Verbraucher- und Sozialwissenschaften sowie auch der regulatorischen Perspektive zur Sprache. Der folgende Beitrag stellt den Hintergrund der Veranstaltung dar und berichtet über Inhalte der Vorträge sowie Anknüpfungspunkte für die weitere Konstituierung der Verbraucherinformatik. Veranstalter waren das Institut für Verbraucherinformatik an der H-BRS in Zusammenarbeit mit dem Lehrstuhl IT-Sicherheit der Universität Siegen sowie dem Kompetenzzentrum Verbraucherforschung NRW der Verbraucherzentrale NRW e. V. mit Förderung des Bundesministeriums der Justiz und für Verbraucherschutz.

      @article{boden_alexander_verbraucherdatenschutz_2021,
title = {Verbraucherdatenschutz – {Hintergrund} und {Einführung}},
volume = {Schriften der Verbraucherinformatik Band 1},
copyright = {Creative Commons - CC BY - Namensnennung 4.0 International},
url = {https://pub.h-brs.de/6019},
doi = {10.18418/978-3-96043-095-7_00},
abstract = {An der Hochschule Bonn-Rhein-Sieg fand am Donnerstag, den 23.9.21 das erste Verbraucherforum für Verbraucherinformatik statt. Im Rahmen der OnlineTagesveranstaltung diskutierten mehr als 30 Teilnehmer:innen über Themen und Ideen rund um den Bereich Verbraucherdatenschutz. Dabei kamen sowohl Beiträge aus der Informatik, den Verbraucher- und Sozialwissenschaften sowie auch der regulatorischen Perspektive zur Sprache. Der folgende Beitrag stellt den Hintergrund der Veranstaltung dar und berichtet über Inhalte der Vorträge sowie Anknüpfungspunkte für die weitere Konstituierung der Verbraucherinformatik. Veranstalter waren das Institut für Verbraucherinformatik an der H-BRS in Zusammenarbeit mit dem Lehrstuhl IT-Sicherheit der Universität Siegen sowie dem Kompetenzzentrum Verbraucherforschung NRW der Verbraucherzentrale NRW e. V. mit Förderung des Bundesministeriums der Justiz und für Verbraucherschutz.},
language = {de},
urldate = {2021-12-13},
journal = {Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums},
author = {Boden, Alexander and Jakobi, Timo and Stevens, Gunnar and Bala, Christian},
year = {2021},
note = {Artwork Size: 389 KB, 7 pages
Medium: application/pdf
Publisher: Hochschule Bonn-Rhein-Sieg},
keywords = {005 Computerprogrammierung, Programme, Daten},
pages = {389 KB, 7 pages},
}

    2020

    • Hassenzahl, M., Borchers, J., Boll, S., der Pütten, A. R. & Wulf, V. (2020)Otherware: how to best interact with autonomous systems

      IN Interactions, Vol. 28, Pages: 54–57 doi:10.1145/3436942
      [BibTeX] [Download PDF] 

      @article{hassenzahl_otherware_2020,
title = {Otherware: how to best interact with autonomous systems},
volume = {28},
issn = {1072-5520},
shorttitle = {Otherware},
url = {https://doi.org/10.1145/3436942},
doi = {10.1145/3436942},
number = {1},
urldate = {2021-04-16},
journal = {Interactions},
author = {Hassenzahl, Marc and Borchers, Jan and Boll, Susanne and Pütten, Astrid Rosenthal-von der and Wulf, Volker},
month = dec,
year = {2020},
pages = {54--57},
}

    • Khosravani, M. R., Zolfagharian, A., Jennings, M. & Reinicke, T. (2020)Structural performance of 3D-printed composites under various loads and environmental conditions

      IN Polymer Testing, Vol. 91, Pages: 106770 doi:10.1016/j.polymertesting.2020.106770
      [BibTeX] [Download PDF] 

      @article{khosravani_structural_2020,
title = {Structural performance of {3D}-printed composites under various loads and environmental conditions},
volume = {91},
issn = {01429418},
url = {https://linkinghub.elsevier.com/retrieve/pii/S0142941820310102},
doi = {10.1016/j.polymertesting.2020.106770},
language = {en},
urldate = {2021-12-09},
journal = {Polymer Testing},
author = {Khosravani, Mohammad Reza and Zolfagharian, Ali and Jennings, Matt and Reinicke, Tamara},
month = nov,
year = {2020},
keywords = {smaps},
pages = {106770},
}

    • Pakusch, C., Meurer, J., Tolmie, P. & Stevens, G. (2020)Traditional taxis vs automated taxis – Does the driver matter for Millennials?

      IN Travel Behaviour and Society, Vol. 21, Pages: 214–225 doi:10.1016/j.tbs.2020.06.009
      [BibTeX] [Abstract] [Download PDF]

      It is anticipated that autonomous vehicles will have a huge impact on the creation of sustainable smart cities and communities. One of the key concerns regarding autonomous vehicles is how automation may threaten jobs in the transport industry, including the traditional role of taxi drivers. To begin to explore how important an actual taxi driver is to customers and the extent to which they might be happy to have autonomous taxis replace traditional taxis, we conducted qualitative interviews with 34 Millennial-aged participants. These were problem-centered narrative interviews, largely conducted face-to-face, and analyzed using thematic analysis. Millennials were focused upon because, given current figures and likely future projections of use, they form the key market for prospective future autonomous taxis. The results show that the kind of taxi rides Millennials make are particularly suitable for automated taxis because interaction with a human driver is not a high priority for this group, while the prospect of autonomous taxis being cheaper is. Meanwhile the fate of taxi drivers does not play a significant part in how Millennials reason about this. An incidental finding, here, is that, by offering a convenient and affordable alternative, the advent of automated taxis may also pose a threat to public transportation.

      @article{pakusch_traditional_2020,
title = {Traditional taxis vs automated taxis – {Does} the driver matter for {Millennials}?},
volume = {21},
issn = {2214-367X},
url = {https://www.sciencedirect.com/science/article/pii/S2214367X20301897},
doi = {10.1016/j.tbs.2020.06.009},
abstract = {It is anticipated that autonomous vehicles will have a huge impact on the creation of sustainable smart cities and communities. One of the key concerns regarding autonomous vehicles is how automation may threaten jobs in the transport industry, including the traditional role of taxi drivers. To begin to explore how important an actual taxi driver is to customers and the extent to which they might be happy to have autonomous taxis replace traditional taxis, we conducted qualitative interviews with 34 Millennial-aged participants. These were problem-centered narrative interviews, largely conducted face-to-face, and analyzed using thematic analysis. Millennials were focused upon because, given current figures and likely future projections of use, they form the key market for prospective future autonomous taxis. The results show that the kind of taxi rides Millennials make are particularly suitable for automated taxis because interaction with a human driver is not a high priority for this group, while the prospect of autonomous taxis being cheaper is. Meanwhile the fate of taxi drivers does not play a significant part in how Millennials reason about this. An incidental finding, here, is that, by offering a convenient and affordable alternative, the advent of automated taxis may also pose a threat to public transportation.},
language = {en},
urldate = {2021-04-16},
journal = {Travel Behaviour and Society},
author = {Pakusch, Christina and Meurer, Johanna and Tolmie, Peter and Stevens, Gunnar},
month = oct,
year = {2020},
keywords = {Qualitative research, Automated taxis, Interview study, Millennials, Mobility behavior, Shared autonomous vehicles, Sharing economies, Social sustainability, Travel mode choice},
pages = {214--225},
}

    • Khosravani, M. R., Berto, F., Ayatollahi, M. R. & Reinicke, T. (2020)Fracture behavior of additively manufactured components: A review

      IN Theoretical and Applied Fracture Mechanics, Vol. 109, Pages: 102763 doi:10.1016/j.tafmec.2020.102763
      [BibTeX] [Download PDF] 

      @article{khosravani_fracture_2020,
title = {Fracture behavior of additively manufactured components: {A} review},
volume = {109},
issn = {01678442},
shorttitle = {Fracture behavior of additively manufactured components},
url = {https://linkinghub.elsevier.com/retrieve/pii/S0167844220303396},
doi = {10.1016/j.tafmec.2020.102763},
language = {en},
urldate = {2021-12-09},
journal = {Theoretical and Applied Fracture Mechanics},
author = {Khosravani, Mohammad Reza and Berto, Filippo and Ayatollahi, Majid R. and Reinicke, Tamara},
month = oct,
year = {2020},
keywords = {smaps},
pages = {102763},
}

    • Jakobi, T., Stevens, G., von Grafenstein, M., Pins, D. & Boden, A. (2020)Die nutzerInnenfreundliche Formulierung von Zwecken der Datenverarbeitung von Sprachassistenten

      [BibTeX] [Abstract] [Download PDF]

      2019 wurde bekannt, dass mehrere Anbieter von Sprachassistenten Sprachaufnahmen ihrer NutzerInnen systematisch ausgewertet haben. Da in den Datenschutzhinweisen angegeben war, dass Daten auch zur Verbesserung des Dienstes genutzt würden, war diese Nutzung legal. Für die NutzerInnen stellte diese Auswertung jedoch einen deutlichen Bruch mit ihren Privatheitsvorstellungen dar. Das Zweckbindungsprinzip der DSGVO mit seiner Komponente der Zweckspezifizierung fordert neben Flexibilität für den Verarbeiter auch Transparenz für den Verbraucher. Vor dem Hintergrund dieses Interessenkonflikts stellt sich für die HCI die Frage, wie Verarbeitungszwecke von Sprachassistenten gestaltet sein sollten, um beide Anforderungen zu erfüllen. Für die Erhebung einer Nutzerperspektive analysiert diese Studie zunächst Zweckangaben in den Datenschutzhinweisen der dominierenden Sprachassistenten. Darauf aufbauend präsentieren wir Ergebnisse von Fokusgruppen, die sich mit der wahrgenommenen Verarbeitung von Daten von Sprachassistenten aus Nutzersicht befassen. Es zeigt sich, dass bestehende Zweckformulierungen für VerbraucherInnen kaum Transparenz über Folgen der Datenverarbeitung bieten und keine einschränkende Wirkung im Hinblick auf legale Datennutzung erzielen. Unsere Ergebnisse über von Nutzern wahrgenommene Risiken erlauben dabei Rückschlüsse auf die anwenderfreundliche Gestaltung von Verarbeitungszwecken im Sinne einer Design-Ressource.

      @article{jakobi_nutzerinnenfreundliche_2020,
title = {Die {nutzerInnenfreundliche} {Formulierung} von {Zwecken} der {Datenverarbeitung} von {Sprachassistenten}},
url = {https://pub.h-brs.de/frontdoor/index/index/docId/5161},
abstract = {2019 wurde bekannt, dass mehrere Anbieter von Sprachassistenten Sprachaufnahmen ihrer NutzerInnen systematisch ausgewertet haben. Da in den Datenschutzhinweisen angegeben war, dass Daten auch zur Verbesserung des Dienstes genutzt würden, war diese Nutzung legal. Für die NutzerInnen stellte diese Auswertung jedoch einen deutlichen Bruch mit ihren Privatheitsvorstellungen dar. Das Zweckbindungsprinzip der DSGVO mit seiner Komponente der Zweckspezifizierung fordert neben Flexibilität für den Verarbeiter auch Transparenz für den Verbraucher. Vor dem Hintergrund dieses Interessenkonflikts stellt sich für die HCI die Frage, wie Verarbeitungszwecke von Sprachassistenten gestaltet sein sollten, um beide Anforderungen zu erfüllen. Für die Erhebung einer Nutzerperspektive analysiert diese Studie zunächst Zweckangaben in den Datenschutzhinweisen der dominierenden Sprachassistenten. Darauf aufbauend präsentieren wir Ergebnisse von Fokusgruppen, die sich mit der wahrgenommenen Verarbeitung von Daten von Sprachassistenten aus Nutzersicht befassen. Es zeigt sich, dass bestehende Zweckformulierungen für VerbraucherInnen kaum Transparenz über Folgen der Datenverarbeitung bieten und keine einschränkende Wirkung im Hinblick auf legale Datennutzung erzielen. Unsere Ergebnisse über von Nutzern wahrgenommene Risiken erlauben dabei Rückschlüsse auf die anwenderfreundliche Gestaltung von Verarbeitungszwecken im Sinne einer Design-Ressource.},
language = {de},
urldate = {2021-04-16},
author = {Jakobi, Timo and Stevens, Gunnar and Grafenstein, Maximilian von and Pins, Dominik and Boden, Alexander},
month = sep,
year = {2020},
}

    • Gashi, S., Kaspar, H., Müller, C., Pelzelmayer, K., Schürch, A. & van Holten, K. (2020)Partizipative Forschung im Lockdown

      IN Feminist research practice in geography, Pages: 43–48
      [BibTeX] [Download PDF] 

      @article{gashi_partizipative_2020,
series = {Feministische {Geo}-{RundMail}},
title = {Partizipative {Forschung} im {Lockdown}},
url = {https://boris.unibe.ch/147962/1/FeministGeoRundMail_Ausgabe83.pdf},
number = {83},
journal = {Feminist research practice in geography},
author = {Gashi, Shkumbin and Kaspar, Heidi and Müller, Claudia and Pelzelmayer, Katharina and Schürch, Anita and van Holten, Karin},
month = sep,
year = {2020},
keywords = {italg},
pages = {43--48},
}

    • Khosravani, M. R. & Reinicke, T. (2020)On the Use of X-ray Computed Tomography in Assessment of 3D-Printed Components

      IN Journal of Nondestructive Evaluation, Vol. 39, Pages: 75 doi:10.1007/s10921-020-00721-1
      [BibTeX] [Abstract] [Download PDF]

      Technical advantages of additive manufacturing (AM) have drawn great attention over the past few years. This cost-effective manufacturing process proved its potential applications in a wide range of fields. Although AM techniques (known as 3D printing) are able to fabricate geometrically complex components, it is necessary to evaluate internal and external dimensions of the printed parts. In this context, x-ray computed tomography (CT) as a nondestructive evaluation technique has been utilized. Indeed, CT can be used for geometric analysis, defects detection, quantitative comparison, structural quantification and porosity analysis. In the current study, we present a brief review of 3D printing processes and evolution of CT technology. Moreover, applications of CT in assessment of 3D-printed components are explained in detail. Although CT has been used in academic and industrial researches, abilities of this inspection method are not yet fully documented for precision engineering applications. In this work, usage of this technique in study of printed components are categorized in four subdomains and discussed. The documented data proved that CT is an appropriate non-contact technique for technical evaluation of various printed parts. As usage of CT in assessment of printed parts is still evolving, the limitations, challenges and future perspective are outlined.

      @article{khosravani_use_2020,
title = {On the {Use} of {X}-ray {Computed} {Tomography} in {Assessment} of {3D}-{Printed} {Components}},
volume = {39},
issn = {1573-4862},
url = {https://doi.org/10.1007/s10921-020-00721-1},
doi = {10.1007/s10921-020-00721-1},
abstract = {Technical advantages of additive manufacturing (AM) have drawn great attention over the past few years. This cost-effective manufacturing process proved its potential applications in a wide range of fields. Although AM techniques (known as 3D printing) are able to fabricate geometrically complex components, it is necessary to evaluate internal and external dimensions of the printed parts. In this context, x-ray computed tomography (CT) as a nondestructive evaluation technique has been utilized. Indeed, CT can be used for geometric analysis, defects detection, quantitative comparison, structural quantification and porosity analysis. In the current study, we present a brief review of 3D printing processes and evolution of CT technology. Moreover, applications of CT in assessment of 3D-printed components are explained in detail. Although CT has been used in academic and industrial researches, abilities of this inspection method are not yet fully documented for precision engineering applications. In this work, usage of this technique in study of printed components are categorized in four subdomains and discussed. The documented data proved that CT is an appropriate non-contact technique for technical evaluation of various printed parts. As usage of CT in assessment of printed parts is still evolving, the limitations, challenges and future perspective are outlined.},
language = {en},
number = {4},
urldate = {2021-12-09},
journal = {Journal of Nondestructive Evaluation},
author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
month = sep,
year = {2020},
keywords = {smaps},
pages = {75},
}

    • Khosravani, M. R. & Reinicke, T. (2020)On the environmental impacts of 3D printing technology

      IN Applied Materials Today, Vol. 20, Pages: 100689 doi:10.1016/j.apmt.2020.100689
      [BibTeX] [Download PDF] 

      @article{khosravani_environmental_2020,
title = {On the environmental impacts of {3D} printing technology},
volume = {20},
issn = {23529407},
url = {https://linkinghub.elsevier.com/retrieve/pii/S2352940720301360},
doi = {10.1016/j.apmt.2020.100689},
language = {en},
urldate = {2021-12-09},
journal = {Applied Materials Today},
author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
month = sep,
year = {2020},
keywords = {smaps},
pages = {100689},
}

    • Stute, M., Maass, M., Schons, T., Kaufhold, M., Reuter, C. & Hollick, M. (2020)Empirical insights for designing Information and Communication Technology for International Disaster Response

      IN International Journal of Disaster Risk Reduction, Vol. 47, Pages: 101598 doi:10.1016/j.ijdrr.2020.101598
      [BibTeX] [Abstract] [Download PDF]

      Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.

      @article{stute_empirical_2020,
title = {Empirical insights for designing {Information} and {Communication} {Technology} for {International} {Disaster} {Response}},
volume = {47},
issn = {2212-4209},
url = {https://www.sciencedirect.com/science/article/pii/S2212420919309501},
doi = {10.1016/j.ijdrr.2020.101598},
abstract = {Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.},
language = {en},
urldate = {2021-04-16},
journal = {International Journal of Disaster Risk Reduction},
author = {Stute, Milan and Maass, Max and Schons, Tom and Kaufhold, Marc-André and Reuter, Christian and Hollick, Matthias},
month = aug,
year = {2020},
keywords = {Disaster response, Empirical study, Information and communication technology},
pages = {101598},
}

    • Jakobi, T., von Grafenstein, M., Legner, C., Labadie, C., Mertens, P., Öksüz, A. & Stevens, G. (2020)The Role of IS in the Conflicting Interests Regarding GDPR

      IN Business & Information Systems Engineering, Vol. 62, Pages: 261–272 doi:10.1007/s12599-020-00633-4
      [BibTeX] [Download PDF] 

      @article{jakobi_role_2020,
title = {The {Role} of {IS} in the {Conflicting} {Interests} {Regarding} {GDPR}},
volume = {62},
issn = {2363-7005, 1867-0202},
url = {http://link.springer.com/10.1007/s12599-020-00633-4},
doi = {10.1007/s12599-020-00633-4},
language = {en},
number = {3},
urldate = {2021-04-16},
journal = {Business \& Information Systems Engineering},
author = {Jakobi, Timo and von Grafenstein, Maximilian and Legner, Christine and Labadie, Clément and Mertens, Peter and Öksüz, Ayten and Stevens, Gunnar},
month = jun,
year = {2020},
pages = {261--272},
}

    • Unbehaun, D., Taugerbeck, S., Aal, K., Vaziri, D. D., Lehmann, J., Tolmie, P., Wieching, R. & Wulf, V. (2020)Notes of memories: Fostering social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers

      IN Human–Computer Interaction, Pages: 1–34 doi:10.1080/07370024.2020.1746910
      [BibTeX] [Abstract] [Download PDF]

      This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.

      @article{unbehaun_notes_2020,
title = {Notes of memories: {Fostering} social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers},
volume = {0},
issn = {0737-0024},
shorttitle = {Notes of memories},
url = {https://doi.org/10.1080/07370024.2020.1746910},
doi = {10.1080/07370024.2020.1746910},
abstract = {This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.},
number = {0},
urldate = {2021-04-16},
journal = {Human–Computer Interaction},
author = {Unbehaun, David and Taugerbeck, Sebastian and Aal, Konstantin and Vaziri, Daryoush Daniel and Lehmann, Jasmin and Tolmie, Peter and Wieching, Rainer and Wulf, Volker},
month = jun,
year = {2020},
note = {Publisher: Taylor \& Francis
\_eprint: https://doi.org/10.1080/07370024.2020.1746910},
keywords = {exergame, participatory design, videogame, ICT, activity, care, Dementia, memories, music, reminiscence, social interaction, a-paper},
pages = {1--34},
}

    • Radtke, J. & Saßmannshausen, S. M. (2020)Auf dem Weg zur responsiven Demokratie? Online-Öffentlichkeitsbeteiligung in der Stadtentwicklung als aktiver Link zwischen Kommunalpolitik und Bevölkerung

      IN Zeitschrift für Politikwissenschaft, Vol. 30, Pages: 329–358 doi:10.1007/s41358-020-00233-4
      [BibTeX] [Abstract] [Download PDF]

      Öffentlichkeitsbeteiligung setzt mehr und mehr auf Online-Formate. Was können neue technische Möglichkeiten im Infrastrukturkontext leisten? Lassen sich so ein stärkerer Einbezug von BürgerInnen sowie eine bessere Vermittlung und Rückkopplung zwischen lokaler Bevölkerung, Politik und Fachplanung erreichen?

      @article{radtke_auf_2020,
title = {Auf dem {Weg} zur responsiven {Demokratie}? {Online}-Öffentlichkeitsbeteiligung in der {Stadtentwicklung} als aktiver {Link} zwischen {Kommunalpolitik} und {Bevölkerung}},
volume = {30},
issn = {2366-2638},
shorttitle = {Auf dem {Weg} zur responsiven {Demokratie}?},
url = {https://doi.org/10.1007/s41358-020-00233-4},
doi = {10.1007/s41358-020-00233-4},
abstract = {Öffentlichkeitsbeteiligung setzt mehr und mehr auf Online-Formate. Was können neue technische Möglichkeiten im Infrastrukturkontext leisten? Lassen sich so ein stärkerer Einbezug von BürgerInnen sowie eine bessere Vermittlung und Rückkopplung zwischen lokaler Bevölkerung, Politik und Fachplanung erreichen?},
language = {de},
number = {2},
urldate = {2021-04-16},
journal = {Zeitschrift für Politikwissenschaft},
author = {Radtke, Jörg and Saßmannshausen, Sheree May},
month = jun,
year = {2020},
keywords = {creativecitizen},
pages = {329--358},
}

    • Störzinger, T., Carros, F., Wierling, A., Misselhorn, C. & Wieching, R. (2020)Categorizing Social Robots with Respect to Dimensions Relevant to Ethical, Social and Legal Implications

      IN i-com, Vol. 19, Pages: 47–57 doi:10.1515/icom-2020-0005
      [BibTeX] [Abstract] [Download PDF]

      The aim of this paper is to suggest a framework for categorizing social robots with respect to four dimensions relevant to an ethical, legal and social evaluation. We argue that by categorizing them thusly, we can circumvent problematic evaluations of social robots that are often based on overly broad and abstract considerations. Instead of questioning, for example, whether social robots are ethically good or bad in general, we instead propose that different configurations of (and combinations thereof) the suggested dimensions entail different paradigmatic challenges with respect to ethical, legal and social issues (ELSI). We therefore encourage practitioners to consider these paradigmatic challenges when designing social robots to find creative design solutions.

      @article{storzinger_categorizing_2020,
title = {Categorizing {Social} {Robots} with {Respect} to {Dimensions} {Relevant} to {Ethical}, {Social} and {Legal} {Implications}},
volume = {19},
issn = {2196-6826},
url = {https://www.degruyter.com/document/doi/10.1515/icom-2020-0005/html},
doi = {10.1515/icom-2020-0005},
abstract = {The aim of this paper is to suggest a framework for categorizing social robots with respect to four dimensions relevant to an ethical, legal and social evaluation. We argue that by categorizing them thusly, we can circumvent problematic evaluations of social robots that are often based on overly broad and abstract considerations. Instead of questioning, for example, whether social robots are ethically good or bad in general, we instead propose that different configurations of (and combinations thereof) the suggested dimensions entail different paradigmatic challenges with respect to ethical, legal and social issues (ELSI). We therefore encourage practitioners to consider these paradigmatic challenges when designing social robots to find creative design solutions.},
language = {en},
number = {1},
urldate = {2021-04-16},
journal = {i-com},
author = {Störzinger, Tobias and Carros, Felix and Wierling, Anne and Misselhorn, Catrin and Wieching, Rainer},
month = apr,
year = {2020},
note = {Publisher: De Gruyter Oldenbourg
Section: i-com},
pages = {47--57},
}

    • Khosravani, M. R. & Reinicke, T. (2020)3D-printed sensors: Current progress and future challenges

      IN Sensors and Actuators A: Physical, Vol. 305, Pages: 111916 doi:10.1016/j.sna.2020.111916
      [BibTeX] [Download PDF] 

      @article{khosravani_3d-printed_2020,
title = {{3D}-printed sensors: {Current} progress and future challenges},
volume = {305},
issn = {09244247},
shorttitle = {{3D}-printed sensors},
url = {https://linkinghub.elsevier.com/retrieve/pii/S0924424720300868},
doi = {10.1016/j.sna.2020.111916},
language = {en},
urldate = {2021-12-09},
journal = {Sensors and Actuators A: Physical},
author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
month = apr,
year = {2020},
keywords = {smaps},
pages = {111916},
}

    • Lawo, D., Esau, M., Engelbutzeder, P. & Stevens, G. (2020)Going Vegan: The Role(s) of ICT in Vegan Practice Transformation

      IN Sustainability, Vol. 12, Pages: 5184 doi:10.3390/su12125184
      [BibTeX] [Abstract] [Download PDF]

      With the debate on climate change, topics of diet change and the reduction of animal products have become increasingly important in both public and academic discourses. However, sustainable ICT studies have so far focused on individual aspects, in particular investigating the criticized persuasive design approach. We argue for a broader perspective on the role(s) of ICT, one that helps in identifying opportunities to support consumer practice transformation, beyond motivational aspects. Based on retrospective interviews with 16 vegans, we argue to understand practice transformation as co-evolution of practices and ICT artefacts, as this perspective helps to understand how tensions arising from complex entanglements of practices, socio-material contexts, and communities can be resolved. Rather than a motivational process, we observe various roles of ICT artefacts co-evolving with practices: Ranging from initial irritation, to access to information about vegan practices, to the learning of vegan food literacy, to the negotiation of a vegan identity, and vegan norms at the intersection of the ‘odd’ and the ‘norm’.

      @article{lawo_going_2020,
title = {Going {Vegan}: {The} {Role}(s) of {ICT} in {Vegan} {Practice} {Transformation}},
volume = {12},
copyright = {http://creativecommons.org/licenses/by/3.0/},
shorttitle = {Going {Vegan}},
url = {https://www.mdpi.com/2071-1050/12/12/5184},
doi = {10.3390/su12125184},
abstract = {With the debate on climate change, topics of diet change and the reduction of animal products have become increasingly important in both public and academic discourses. However, sustainable ICT studies have so far focused on individual aspects, in particular investigating the criticized persuasive design approach. We argue for a broader perspective on the role(s) of ICT, one that helps in identifying opportunities to support consumer practice transformation, beyond motivational aspects. Based on retrospective interviews with 16 vegans, we argue to understand practice transformation as co-evolution of practices and ICT artefacts, as this perspective helps to understand how tensions arising from complex entanglements of practices, socio-material contexts, and communities can be resolved. Rather than a motivational process, we observe various roles of ICT artefacts co-evolving with practices: Ranging from initial irritation, to access to information about vegan practices, to the learning of vegan food literacy, to the negotiation of a vegan identity, and vegan norms at the intersection of the \‘odd\’ and the \‘norm\’.},
language = {en},
number = {12},
urldate = {2021-04-16},
journal = {Sustainability},
author = {Lawo, Dennis and Esau, Margarita and Engelbutzeder, Philip and Stevens, Gunnar},
month = jan,
year = {2020},
note = {Number: 12
Publisher: Multidisciplinary Digital Publishing Institute},
keywords = {sustainability, design, ICT, co-evolution, consumer informatics, practice theory, vegan},
pages = {5184},
}

    • Castelli, N., Taugerbeck, S., Stein, M., Jakobi, T., Stevens, G. & Wulf, V. (2020)Eco-InfoVis at Work: Role-based Eco-Visualizations for the Industrial Context

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 02:1–02:27 doi:10.1145/3375182
      [BibTeX] [Abstract] [Download PDF]

      Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.

      @article{castelli_eco-infovis_2020,
title = {Eco-{InfoVis} at {Work}: {Role}-based {Eco}-{Visualizations} for the {Industrial} {Context}},
volume = {4},
shorttitle = {Eco-{InfoVis} at {Work}},
url = {https://doi.org/10.1145/3375182},
doi = {10.1145/3375182},
abstract = {Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.},
number = {GROUP},
urldate = {2021-04-15},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Castelli, Nico and Taugerbeck, Sebastian and Stein, Martin and Jakobi, Timo and Stevens, Gunnar and Wulf, Volker},
month = jan,
year = {2020},
keywords = {eco-feedback, data visualization, iiot, iot, sid, a-paper},
pages = {02:1--02:27},
}

    • Cerna, K., Weilenmann, A., Ivarsson, J., Rysedt, H., Sigridur Islind, A., Lundin, J. & Steineck, G. (2020)Nurses’ work practices in design: managing the complexity of pain

      IN Journal of Workplace Learning, Vol. 32, Pages: 135–146 doi:10.1108/JWL-05-2019-0062
      [BibTeX] [Abstract] [Download PDF]

      Purpose The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application. Design/methodology/approach A design ethnographic approach was applied in this study. Findings To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices. Originality/value This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.

      @article{cerna_nurses_2020,
title = {Nurses’ work practices in design: managing the complexity of pain},
volume = {32},
issn = {1366-5626},
shorttitle = {Nurses’ work practices in design},
url = {https://doi.org/10.1108/JWL-05-2019-0062},
doi = {10.1108/JWL-05-2019-0062},
abstract = {Purpose The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application. Design/methodology/approach A design ethnographic approach was applied in this study. Findings To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices. Originality/value This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.},
number = {2},
urldate = {2021-04-15},
journal = {Journal of Workplace Learning},
author = {Cerna, Katerina and Weilenmann, Alexandra and Ivarsson, Jonas and Rysedt, Hans and Sigridur Islind, Anna and Lundin, Johan and Steineck, Gunnar},
month = jan,
year = {2020},
note = {Publisher: Emerald Publishing Limited},
keywords = {Learning, italg, Design ethnography, Information Technology, Managing complexity, Nurses, Pain, Professional practice, Self-monitoring application, Technological change, Workplace learning},
pages = {135--146},
}

    • Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)„We want to push the industry via communication“… Designing Communication Measures to Foster Gender Diversity in a Video Game Company

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 16:1–16:26 doi:10.1145/3375196
      [BibTeX] [Abstract] [Download PDF]

      Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.

      @article{ahmadi_we_2020,
title = {"{We} want to push the industry via communication"... {Designing} {Communication} {Measures} to {Foster} {Gender} {Diversity} in a {Video} {Game} {Company}},
volume = {4},
url = {https://doi.org/10.1145/3375196},
doi = {10.1145/3375196},
abstract = {Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.},
number = {GROUP},
urldate = {2021-04-15},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
month = jan,
year = {2020},
keywords = {qualitative research, living lab, employer branding, external communication, gender, video game industry, talent acquisition},
pages = {16:1--16:26},
}

    • Pinatti de Carvalho, A. F., Bittenbinder, S., Müller, C., David, N., Hansen, B. & Wulf, V. (2020)Fostering Accessibility at the Workplace through Community-based Participatory Research

      IN European Society for Socially Embedded Technologies (EUSSET), Vol. 4, no. 2, Pages: 13 doi:10.18420/ecscw2020_ws07
      [BibTeX] [Abstract] [Download PDF]

      This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.

      @article{pinatti_de_carvalho_fostering_2020,
series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
title = {Fostering {Accessibility} at the {Workplace} through {Community}-based {Participatory} {Research}},
volume = {4, no. 2},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/4065},
doi = {10.18420/ecscw2020_ws07},
abstract = {This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.},
language = {en},
urldate = {2021-04-16},
journal = {European Society for Socially Embedded Technologies (EUSSET)},
author = {Pinatti de Carvalho, Aparecido Fabiano and Bittenbinder, Sven and Müller, Claudia and David, Nadia and Hansen, Bente and Wulf, Volker},
year = {2020},
note = {Accepted: 2020-06-15T07:28:13Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
pages = {13},
}

    • Khosravani, M. R. & Reinicke, T. (2020)Effects of raster layup and printing speed on strength of 3D-printed structural components

      IN Procedia Structural Integrity, Vol. 28, Pages: 720–725 doi:10.1016/j.prostr.2020.10.083
      [BibTeX] [Download PDF] 

      @article{khosravani_effects_2020,
title = {Effects of raster layup and printing speed on strength of {3D}-printed structural components},
volume = {28},
issn = {24523216},
url = {https://linkinghub.elsevier.com/retrieve/pii/S2452321620305850},
doi = {10.1016/j.prostr.2020.10.083},
language = {en},
urldate = {2021-12-09},
journal = {Procedia Structural Integrity},
author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
year = {2020},
keywords = {smaps},
pages = {720--725},
}

    • Kaspar, H. & Müller, C. (2020)Socio-technical systems as “machines for learning”

      IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 10–19
      [BibTeX] [Download PDF] 

      @article{kaspar_socio-technical_2020,
title = {Socio-technical systems as “machines for learning”},
volume = {17},
url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
number = {2},
journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
author = {Kaspar, Heidi and Müller, Claudia},
year = {2020},
keywords = {italg},
pages = {10--19},
}

    • Cerna, K. & Müller, C. (2020)Learning for Life: A Workshop Report

      IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 5–9
      [BibTeX] [Download PDF] 

      @article{cerna_learning_2020-2,
title = {Learning for {Life}: {A} {Workshop} {Report}},
volume = {17},
url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
number = {2},
journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
author = {Cerna, Katerina and Müller, Claudia},
year = {2020},
keywords = {italg},
pages = {5--9},
}

    • Cerna, K. & Müller, C. (2020)From Design Space to Learning Place: Conceptualization for Meta Design Space for and with Older Adults

      IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 38–47
      [BibTeX] [Download PDF] 

      @article{cerna_design_2020,
title = {From {Design} {Space} to {Learning} {Place}: {Conceptualization} for {Meta} {Design} {Space} for and with {Older} {Adults}},
volume = {17},
url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
number = {2},
journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
author = {Cerna, Katerina and Müller, Claudia},
year = {2020},
keywords = {italg},
pages = {38--47},
}

    • Kurz, D., Grzegorzek, M., Müller, C. & Struzek, D. (2020)Selbstbestimmt im Alter mit neuer Technik Voneinander lernen im Forschungsprojekt Cognitive Village Vernetztes Dorf

      IN Forschungskolleg Siegen (Hrsg.), Vol. 1, Pages: 15
      [BibTeX] [Download PDF] 

      @article{kurz_selbstbestimmt_2020,
title = {Selbstbestimmt im {Alter} mit neuer {Technik} {Voneinander} lernen im {Forschungsprojekt} {Cognitive} {Village} {Vernetztes} {Dorf}},
volume = {1},
issn = {ISBN: 978-3-9818314-4-3},
url = {http://www.fokos.de/wissenplus},
language = {deutsch},
journal = {Forschungskolleg Siegen (Hrsg.)},
author = {Kurz, Dana and Grzegorzek, Marcin and Müller, Claudia and Struzek, David},
year = {2020},
keywords = {italg},
pages = {15},
}

    • Pakusch, C. (2020)Technology assessment of autonomous driving–are shared autonomous vehicles ecologically and socially sustainable?

      [BibTeX] 

      @article{pakusch_technology_2020-1,
title = {Technology assessment of autonomous driving–are shared autonomous vehicles ecologically and socially sustainable?},
author = {Pakusch, Christina},
year = {2020},
}

    • Dittmar, N. & Kirschsieper, D. (2020)Theorie der digitalen Gesellschaft: Rezension von: Armin Nassehi, Muster. Theorie der digitalen Gesellschaft, CH Beck, München 2019, 352 Seiten, gebunden, A 26, 70; ISBN 978-3-406-74024-4.

      IN Wirtschaft und Gesellschaft, Vol. 46, Pages: 460–464
      [BibTeX] 

      @article{dittmar_theorie_2020,
title = {Theorie der digitalen {Gesellschaft}: {Rezension} von: {Armin} {Nassehi}, {Muster}. {Theorie} der digitalen {Gesellschaft}, {CH} {Beck}, {München} 2019, 352 {Seiten}, gebunden, {A} 26, 70; {ISBN} 978-3-406-74024-4.},
volume = {46},
number = {3},
journal = {Wirtschaft und Gesellschaft},
author = {Dittmar, Nele and Kirschsieper, Dennis},
year = {2020},
pages = {460--464},
}

    • Hohmann, V., Paluch, R., Krueger, M., Meis, M. & Grimm, G. (2020)The Virtual Reality Lab: Realization and Application of Virtual Sound Environments.

      IN Ear and hearing, Vol. 41 Suppl 1, Pages: 31S–38S doi:10.1097/AUD.0000000000000945
      [BibTeX] [Abstract]

      To assess perception with and performance of modern and future hearing devices with advanced adaptive signal processing capabilities, novel evaluation methods are required that go beyond already established methods. These novel methods will simulate to a certain extent the complexity and variability of acoustic conditions and acoustic communication styles in real life. This article discusses the current state and the perspectives of virtual reality technology use in the lab for designing complex audiovisual communication environments for hearing assessment and hearing device design and evaluation. In an effort to increase the ecological validity of lab experiments, that is, to increase the degree to which lab data reflect real-life hearing-related function, and to support the development of improved hearing-related procedures and interventions, this virtual reality lab marks a transition from conventional (audio-only) lab experiments to the field. The first part of the article introduces and discusses the notion of the communication loop as a theoretical basis for understanding the factors that are relevant for acoustic communication in real life. From this, requirements are derived that allow an assessment of the extent to which a virtual reality lab reflects these factors, and which may be used as a proxy for ecological validity. The most important factor of real-life communication identified is a closed communication loop among the actively behaving participants. The second part of the article gives an overview of the current developments towards a virtual reality lab at Oldenburg University that aims at interactive and reproducible testing of subjects with and without hearing devices in challenging communication conditions. The extent to which the virtual reality lab in its current state meets the requirements defined in the first part is discussed, along with its limitations and potential further developments. Finally, data are presented from a qualitative study that compared subject behavior and performance in two audiovisual environments presented in the virtual reality lab-a street and a cafeteria-with the corresponding field environments. The results show similarities and differences in subject behavior and performance between the lab and the field, indicating that the virtual reality lab in its current state marks a step towards more ecological validity in lab-based hearing and hearing device research, but requires further development towards higher levels of ecological validity.

      @article{hohmann_virtual_2020,
title = {The {Virtual} {Reality} {Lab}: {Realization} and {Application} of {Virtual} {Sound} {Environments}.},
volume = {41 Suppl 1},
issn = {1538-4667 (Electronic)},
doi = {10.1097/AUD.0000000000000945},
abstract = {To assess perception with and performance of modern and future hearing devices with advanced adaptive signal processing capabilities, novel evaluation methods are required that go beyond already established methods. These novel methods will simulate to a certain extent the complexity and variability of acoustic conditions and acoustic communication styles in real life. This article discusses the current state and the perspectives of virtual reality technology use in the lab for designing complex audiovisual communication environments for hearing assessment and hearing device design and evaluation. In an effort to increase the ecological validity of lab experiments, that is, to increase the degree to which lab data reflect real-life hearing-related function, and to support the development of improved hearing-related procedures and interventions, this virtual reality lab marks a transition from conventional (audio-only) lab experiments to the field. The first part of the article introduces and discusses the notion of the communication loop as a theoretical basis for understanding the factors that are relevant for acoustic communication in real life. From this, requirements are derived that allow an assessment of the extent to which a virtual reality lab reflects these factors, and which may be used as a proxy for ecological validity. The most important factor of real-life communication identified is a closed communication loop among the actively behaving participants. The second part of the article gives an overview of the current developments towards a virtual reality lab at Oldenburg University that aims at interactive and reproducible testing of subjects with and without hearing devices in challenging communication conditions. The extent to which the virtual reality lab in its current state meets the requirements defined in the first part is discussed, along with its limitations and potential further developments. Finally, data are presented from a qualitative study that compared subject behavior and performance in two audiovisual environments presented in the virtual reality lab-a street and a cafeteria-with the corresponding field environments. The results show similarities and differences in subject behavior and performance between the lab and the field, indicating that the virtual reality lab in its current state marks a step towards more ecological validity in lab-based hearing and hearing device research, but requires further development towards higher levels of ecological validity.},
language = {eng},
number = {Suppl 1},
journal = {Ear and hearing},
author = {Hohmann, Volker and Paluch, Richard and Krueger, Melanie and Meis, Markus and Grimm, Giso},
year = {2020},
pmid = {33105257},
keywords = {italg},
pages = {31S--38S},
}

    • Schorch, M., Seifert, F., Syed, H. A., Kotthaus, C. & Pipek, V. (2020)Doing CSCW research in small and medium enterprises: experiences, options and challenges

      doi:10.18420/ecscw2020_ws02
      [BibTeX] [Abstract] [Download PDF]

      This ECSCW workshop draws attention to research and development projects (R&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.

      @article{schorch_doing_2020,
title = {Doing {CSCW} research in small and medium enterprises: experiences, options and challenges},
issn = {2510-2591},
shorttitle = {Doing {CSCW} research in small and medium enterprises},
url = {https://dl.eusset.eu/handle/20.500.12015/4060},
doi = {10.18420/ecscw2020_ws02},
abstract = {This ECSCW workshop draws attention to research and development projects (R\&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.},
language = {en},
urldate = {2021-04-16},
author = {Schorch, Marén and Seifert, Fabienne and Syed, Hussain Abid and Kotthaus, Christoph and Pipek, Volkmar},
year = {2020},
note = {Accepted: 2020-06-15T07:28:12Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Winter, D. & Stevens, G. (2020)Maßnahmen zur Steigerung der organisationalen UX-Kompetenz

      doi:10.18420/muc2020-ws03-002
      [BibTeX] [Abstract] [Download PDF]

      Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Ent-wicklung von Produkten mit einer positiven UX zu stärken. Ver-änderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchge-führt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Metho-den im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals be-fragt. Diese UX-Professionals haben mindestens zehn Jahre Er-fahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz ein-zelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.

      @article{winter_masnahmen_2020,
title = {Maßnahmen zur {Steigerung} der organisationalen {UX}-{Kompetenz}},
url = {http://dl.gi.de/handle/20.500.12116/34208},
doi = {10.18420/muc2020-ws03-002},
abstract = {Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Ent-wicklung von Produkten mit einer positiven UX zu stärken. Ver-änderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchge-führt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Metho-den im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals be-fragt. Diese UX-Professionals haben mindestens zehn Jahre Er-fahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz ein-zelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.},
language = {de},
urldate = {2021-04-16},
author = {Winter, Dominique and Stevens, Gunnar},
year = {2020},
note = {Accepted: 2020-09-09T15:02:15Z
Publisher: Gesellschaft für Informatik e.V.},
}

    • Syed, H. A., Schorch, M. & Pipek, V. (2020)Disaster Learning Aid: A Chatbot Centric Approach for Improved Organizational Disaster Resilience

      IN Learning from Experience, Pages: 10
      [BibTeX] [Abstract]

      The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.

      @article{syed_disaster_2020,
title = {Disaster {Learning} {Aid}: {A} {Chatbot} {Centric} {Approach} for {Improved} {Organizational} {Disaster} {Resilience}},
abstract = {The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.},
language = {en},
journal = {Learning from Experience},
author = {Syed, Hussain Abid and Schorch, Marén and Pipek, Volkmar},
year = {2020},
pages = {10},
}

    • Stevens, G. & Bossauer, P. (2020)Who do you trust: Peers or Technology? A conjoint analysis about computational reputation mechanisms

      doi:10.18420/ecscw2020_ep01
      [BibTeX] [Abstract] [Download PDF]

      Peer-to-peer sharing platforms are taking over an increasingly important role in the platform economy due to their sustainable business model. By sharing private goods and services, the challenge arises to build trust between peers online mostly without any kind of physical presence. Peer rating has been proven as an important mechanism. In this paper, we explore the concept called Trust Score, a computational rating mechanism adopted from car telematics, which can play a similar role in carsharing. For this purpose, we conducted a conjoint analysis where 77 car owners chose between fictitious user profiles. Our results show that in our experiment the telemetric-based score slightly outperforms the peer rating in the decision process, while the participants perceived the peer rating more helpful in retrospect. Further, we discuss potential benefits with regard to existing shortcomings of user rating, but also various concerns that should be considered in concepts like telemetric-based reputation mechanism that supplements existing trust factors such as user ratings.

      @article{stevens_who_2020,
title = {Who do you trust: {Peers} or {Technology}? {A} conjoint analysis about computational reputation mechanisms},
issn = {2510-2591},
shorttitle = {Who do you trust},
url = {https://dl.eusset.eu/handle/20.500.12015/3402},
doi = {10.18420/ecscw2020_ep01},
abstract = {Peer-to-peer sharing platforms are taking over an increasingly important role in the platform economy due to their sustainable business model. By sharing private goods and services, the challenge arises to build trust between peers online mostly without any kind of physical presence. Peer rating has been proven as an important mechanism. In this paper, we explore the concept called Trust Score, a computational rating mechanism adopted from car telematics, which can play a similar role in carsharing. For this purpose, we conducted a conjoint analysis where 77 car owners chose between fictitious user profiles. Our results show that in our experiment the telemetric-based score slightly outperforms the peer rating in the decision process, while the participants perceived the peer rating more helpful in retrospect. Further, we discuss potential benefits with regard to existing shortcomings of user rating, but also various concerns that should be considered in concepts like telemetric-based reputation mechanism that supplements existing trust factors such as user ratings.},
language = {en},
urldate = {2021-04-16},
author = {Stevens, Gunnar and Bossauer, Paul},
year = {2020},
note = {Accepted: 2020-06-05T23:52:33Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Pakusch, C. (2020)Technology assessment of autonomous driving – are shared autonomous vehicles ecologically and socially sustainable?

      doi:10.25819/ubsi/8475
      [BibTeX] [Abstract] [Download PDF]

      Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.

      @article{pakusch_technology_2020,
title = {Technology assessment of autonomous driving – are shared autonomous vehicles ecologically and socially sustainable?},
copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International},
url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1846},
doi = {10.25819/ubsi/8475},
abstract = {Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.},
language = {en},
urldate = {2021-04-15},
author = {Pakusch, Christina},
year = {2020},
keywords = {thesis},
}

    • Pins, D., Boden, A., Essing, B. & Stevens, G. (2020)„Miss Understandable“ – Eine Studie zur Aneignung von Sprachassistenten und dem Umgang mit Fehlinteraktionen

      doi:10.1145/3404983.3405511
      [BibTeX] [Abstract] [Download PDF]

      Diese Studie untersucht die Aneignung und Nutzung von Sprachassistenten wie Google Assistant oder Amazon Alexa in Privathaushalten. Unsere Forschung basiert auf zehn Tiefeninterviews mit Nutzern von Sprachassistenten sowie der Evaluation bestimmter Interaktionen in der Interaktions-historie. Unsere Ergebnisse illustrieren, zu welchen Anlässen Sprachassistenten im heimischen Umfeld genutzt werden, welche Strategien sich die Nutzer in der Interaktion mit Sprachassistenten angeeignet haben, wie die Interaktion abläuft und welche Schwierigkeiten sich bei der Einrichtung und Nutzung des Sprachassistenten ergeben haben. Ein besonderer Fokus der Studie liegt auf Fehlinteraktionen, also Situationen, in denen die Interaktion scheitert oder zu scheitern droht. Unsere Studie zeigt, dass das Nutzungspotenzial der Assistenten häufig nicht ausgeschöpft wird, da die Interaktion in komplexeren Anwendungsfällen häufig misslingt. Die Nutzer verwenden daher den Sprachassistenten eher in einfachen Anwendungsfällen und neue Apps und Anwendungsfälle werden gar nicht erst ausprobiert. Eine Analyse der Aneignungsstrategien, beispielsweise durch eine selbst erstellte Liste mit Befehlen, liefert Erkenntnisse für die Gestaltung von Unterstützungswerkzeugen sowie die Weiterentwicklung und Optimierung von sprachbasierten Mensch-Maschine-Interfaces.

      @article{pins_miss_2020,
title = {„{Miss} {Understandable}“ - {Eine} {Studie} zur {Aneignung} von {Sprachassistenten} und dem {Umgang} mit {Fehlinteraktionen}},
url = {http://dl.gi.de/handle/20.500.12116/34282},
doi = {10.1145/3404983.3405511},
abstract = {Diese Studie untersucht die Aneignung und Nutzung von Sprachassistenten wie Google Assistant oder Amazon Alexa in Privathaushalten. Unsere Forschung basiert auf zehn Tiefeninterviews mit Nutzern von Sprachassistenten sowie der Evaluation bestimmter Interaktionen in der Interaktions-historie. Unsere Ergebnisse illustrieren, zu welchen Anlässen Sprachassistenten im heimischen Umfeld genutzt werden, welche Strategien sich die Nutzer in der Interaktion mit Sprachassistenten angeeignet haben, wie die Interaktion abläuft und welche Schwierigkeiten sich bei der Einrichtung und Nutzung des Sprachassistenten ergeben haben. Ein besonderer Fokus der Studie liegt auf Fehlinteraktionen, also Situationen, in denen die Interaktion scheitert oder zu scheitern droht. Unsere Studie zeigt, dass das Nutzungspotenzial der Assistenten häufig nicht ausgeschöpft wird, da die Interaktion in komplexeren Anwendungsfällen häufig misslingt. Die Nutzer verwenden daher den Sprachassistenten eher in einfachen Anwendungsfällen und neue Apps und Anwendungsfälle werden gar nicht erst ausprobiert. Eine Analyse der Aneignungsstrategien, beispielsweise durch eine selbst erstellte Liste mit Befehlen, liefert Erkenntnisse für die Gestaltung von Unterstützungswerkzeugen sowie die Weiterentwicklung und Optimierung von sprachbasierten Mensch-Maschine-Interfaces.},
language = {de},
urldate = {2021-04-16},
author = {Pins, Dominik and Boden, Alexander and Essing, Britta and Stevens, Gunnar},
year = {2020},
note = {Accepted: 2020-09-16T07:52:33Z
Publisher: ACM},
}

    • Paluch, R. (2020)Technical and Affective Practices. An Investigation of Service Robots in Nursing Environments

      doi:10.18420/ecscw2020_dc08
      [BibTeX] [Abstract] [Download PDF]

      This overview explains the first steps of a participatory design project. The aim is to evaluate a service robot for nursing with a qualitative approach and to explore technical and affective practices. The data will be analyzed with practice theory related to the grounded design paradigm. Expert interviews with five care workers and five IT specialists in the field of robotics will be conducted during 2020. Afterwards a series of participatory workshops with participants in need will be carried out focusing on the practices related to robots in caring settings.

      @article{paluch_technical_2020,
title = {Technical and {Affective} {Practices}. {An} {Investigation} of {Service} {Robots} in {Nursing} {Environments}},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/4052},
doi = {10.18420/ecscw2020_dc08},
abstract = {This overview explains the first steps of a participatory design project. The aim is to evaluate a service robot for nursing with a qualitative approach and to explore technical and affective practices. The data will be analyzed with practice theory related to the grounded design paradigm. Expert interviews with five care workers and five IT specialists in the field of robotics will be conducted during 2020. Afterwards a series of participatory workshops with participants in need will be carried out focusing on the practices related to robots in caring settings.},
language = {en},
urldate = {2021-04-16},
author = {Paluch, Richard},
year = {2020},
note = {Accepted: 2020-06-09T15:13:50Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
}

    • Li, Q., Tolmie, P., Weibert, A., Schorch, M., Müller, C. & Wulf, V. (2020)E-Portfolio: value tensions encountered in documenting design case studies

      IN Ethics and Information Technology, Pages: 5
      [BibTeX] [Abstract]

      We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.

      @article{li_e-portfolio_2020,
title = {E-{Portfolio}: value tensions encountered in documenting design case studies},
abstract = {We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.},
language = {en},
journal = {Ethics and Information Technology},
author = {Li, Qinyu and Tolmie, Peter and Weibert, Anne and Schorch, Marén and Müller, Claudia and Wulf, Volker},
year = {2020},
keywords = {italg},
pages = {5},
}

    • Lawo, D., Engelbutzeder, P., Esau, M. & Stevens, G. (2020)Networks of Practices: Exploring Design Opportunities for Interconnected Practices

      doi:10.18420/ecscw2020_ep03
      [BibTeX] [Abstract] [Download PDF]

      For over a decade, researchers from the practice-centered computing community are taking social practices as a unit of design. While the first generation focused on a social practice in isolation, more recent work argues for the (inter-)connections of mutually influencing practices as the primary unit of design. We discuss these current approaches to motivate the notion of a network of practices. Utilizing the case of food practices, we construct and analyze a network populated by the answers of 60 participants. Based on this network we suggest how to identify central elements and clusters as well as points for intervention within the overall network, but also within and in-between clusters of practices. Based on this, our work critically discusses how an understanding of practices as a network could improve practice-based research and design.

      @article{lawo_networks_2020,
title = {Networks of {Practices}: {Exploring} {Design} {Opportunities} for {Interconnected} {Practices}},
issn = {2510-2591},
shorttitle = {Networks of {Practices}},
url = {https://dl.eusset.eu/handle/20.500.12015/3408},
doi = {10.18420/ecscw2020_ep03},
abstract = {For over a decade, researchers from the practice-centered computing community are taking social practices as a unit of design. While the first generation focused on a social practice in isolation, more recent work argues for the (inter-)connections of mutually influencing practices as the primary unit of design. We discuss these current approaches to motivate the notion of a network of practices. Utilizing the case of food practices, we construct and analyze a network populated by the answers of 60 participants. Based on this network we suggest how to identify central elements and clusters as well as points for intervention within the overall network, but also within and in-between clusters of practices. Based on this, our work critically discusses how an understanding of practices as a network could improve practice-based research and design.},
language = {en},
urldate = {2021-04-16},
author = {Lawo, Dennis and Engelbutzeder, Philip and Esau, Margarita and Stevens, Gunnar},
year = {2020},
note = {Accepted: 2020-06-05T23:52:34Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
}

    • Hahn, A., Pakusch, C. & Stevens, G. (2020)Die Zukunft der Bushaltestelle vor dem Hintergrund von Mobility-as-a-Service – Eine qualitative Betrachtung des öffentlichen Personennahverkehrs in Deutschland

      IN HMD Praxis der Wirtschaftsinformatik, Pages: 18
      [BibTeX] [Abstract]

      In the recent past, the Federal Republic of Germany has experienced an increase in diesel driving bans in large cities. At the same time, large cities are becoming increasingly popular as the centre of life. Transport companies need to offer the population sustainable mobility solutions that enable maximum flexibility. Modern Mobility-as-a-Service-concepts and innovations in mobility are questioning the classic, plan-oriented, local public transport system and thus also the existence of bus stops. Qualitative expert interviews show that bus stops in city centres will change: One reason being the increasing digital networking of mobility providers and the resulting modern Mobility-as-a-Service-concepts. The results indicate that the bus stop in the inner cities will remain in the future and will be supplemented by on-demand traffic. A radical change, such as the nationwide adoption of autonomous buses, could lead to a complete renewal of the bus stop in the long term.

      @article{hahn_zukunft_2020,
title = {Die {Zukunft} der {Bushaltestelle} vor dem {Hintergrund} von {Mobility}-as-a-{Service} – {Eine} qualitative {Betrachtung} des öffentlichen {Personennahverkehrs} in {Deutschland}},
abstract = {In the recent past, the Federal Republic of Germany has experienced an increase in diesel driving bans in large cities. At the same time, large cities are becoming increasingly popular as the centre of life. Transport companies need to offer the population sustainable mobility solutions that enable maximum flexibility. Modern Mobility-as-a-Service-concepts and innovations in mobility are questioning the classic, plan-oriented, local public transport system and thus also the existence of bus stops. Qualitative expert interviews show that bus stops in city centres will change: One reason being the increasing digital networking of mobility providers and the resulting modern Mobility-as-a-Service-concepts. The results indicate that the bus stop in the inner cities will remain in the future and will be supplemented by on-demand traffic. A radical change, such as the nationwide adoption of autonomous buses, could lead to a complete renewal of the bus stop in the long term.},
language = {de},
journal = {HMD Praxis der Wirtschaftsinformatik},
author = {Hahn, Andreas and Pakusch, Christina and Stevens, Gunnar},
year = {2020},
pages = {18},
}

    • Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F., Reuter, V., Naegele, G., Bevilacqua, R., Kaspar, H. & Otto, U. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults

      IN European Society for Socially Embedded Technologies (EUSSET), Vol. vol. 4, no. 2, Pages: 12 doi:10.18420/ecscw2020_ws04
      [BibTeX] [Abstract] [Download PDF]

      In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design. In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.

      @article{cerna_learning_2020,
series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults},
volume = {vol. 4, no. 2},
issn = {2510-2591},
shorttitle = {Learning for life},
url = {https://dl.eusset.eu/handle/20.500.12015/4062},
doi = {10.18420/ecscw2020_ws04},
abstract = {In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design.
In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.},
language = {en},
urldate = {2021-04-15},
journal = {European Society for Socially Embedded Technologies (EUSSET)},
author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reuter, Verena and Naegele, Gerhard and Bevilacqua, Roberta and Kaspar, Heidi and Otto, Ulrich},
year = {2020},
note = {Accepted: 2020-06-15T07:28:12Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
pages = {12},
}

    • Ertl, T., Aal, K., Diraoui, H., Tolmie, P. & Wulf, V. (2020)Psychosocial ICT: The Potential, Challenges and Benefits of Self-help Tools for Refugees with Negative Mental Stress

      doi:10.18420/ecscw2020_ep11
      [BibTeX] [Abstract] [Download PDF]

      Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.

      @article{ertl_psychosocial_2020,
title = {Psychosocial {ICT}: {The} {Potential}, {Challenges} and {Benefits} of {Self}-help {Tools} for {Refugees} with {Negative} {Mental} {Stress}},
issn = {2510-2591},
shorttitle = {Psychosocial {ICT}},
url = {https://dl.eusset.eu/handle/20.500.12015/3404},
doi = {10.18420/ecscw2020_ep11},
abstract = {Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.},
language = {en},
urldate = {2021-04-15},
author = {Ertl, Tanja and Aal, Konstantin and Diraoui, Hoda and Tolmie, Peter and Wulf, Volker},
year = {2020},
note = {Accepted: 2020-06-05T23:52:33Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
}

    • Alizadeh, F., Esau, M., Stevens, G. & Cassens, L. (2020)eXplainable AI: Take one Step Back, Move two Steps forward

      doi:10.18420/muc2020-ws111-369
      [BibTeX] [Abstract] [Download PDF]

      In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.

      @article{alizadeh_explainable_2020,
title = {{eXplainable} {AI}: {Take} one {Step} {Back}, {Move} two {Steps} forward},
shorttitle = {{eXplainable} {AI}},
url = {http://dl.gi.de/handle/20.500.12116/33513},
doi = {10.18420/muc2020-ws111-369},
abstract = {In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.},
language = {en},
urldate = {2021-04-15},
author = {Alizadeh, Fatemeh and Esau, Margarita and Stevens, Gunnar and Cassens, Lena},
year = {2020},
note = {Accepted: 2020-08-18T15:19:49Z
Publisher: Gesellschaft für Informatik e.V.},
}

    • Syed, H. A., Schorch, M., Hassan, S. S., Skudelny, S., Grinko, M. & Pipek, V. (2020)From technology adoption to organizational resilience: A current research perspective

      IN Radtke, Jörg (Hrsg.) ; Klesel, Michael (Hrsg.) ; Niehaves, Björn (Hrsg.): New perspectives on digitalization: Local issues and global impact. Siegen: Universitätsbibliothek Siegen, 2020. – DOI http://dx.doi.org/10.25819/ubsi/1894, S. 84 – 92 doi:10.25819/ubsi/2778
      [BibTeX] [Abstract] [Download PDF]

      Digitalization is an ever-increasing phenomenon and is being focused in all prominent research communities around the world. When it comes to businesses, the concept of digitalization can have its far-reaching impacts due to the diverseness of business and distinctiveness of their capabilities. Small and medium enterprises (SMEs) are of dire importance in this research arena, due to their immense share in global economy and organizational characteristics. The concept of digitalization needs special attention for these business specimens. Technology adoption models need to be built which can transcend the utility of digitalization and digital technologies in SMEs. We propose a hypothetical technology adoption model for increasing the digital maturity in small and medium business organizations and further proposing that matured digitalization will lead to centralized business continuity infrastructure which can boost the organizational resilience.

      @article{syed_technology_2020,
title = {From technology adoption to organizational resilience: {A} current research perspective},
copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International},
shorttitle = {From technology adoption to organizational resilience},
url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1633},
doi = {10.25819/ubsi/2778},
abstract = {Digitalization is an ever-increasing phenomenon and is being focused in all prominent research communities around the world. When it comes to businesses, the concept of digitalization can have its far-reaching impacts due to the diverseness of business and distinctiveness of their capabilities. Small and medium enterprises (SMEs) are of dire importance in this research arena, due to their immense share in global economy and organizational characteristics. The concept of digitalization needs special attention for these business specimens. Technology adoption models need to be built which can transcend the utility of digitalization and digital technologies in SMEs. We propose a hypothetical technology adoption model for increasing the digital maturity in small and medium business organizations and further proposing that matured digitalization will lead to centralized business continuity infrastructure which can boost the organizational resilience.},
language = {en},
urldate = {2021-04-15},
journal = {Radtke, Jörg (Hrsg.) ; Klesel, Michael (Hrsg.) ; Niehaves, Björn (Hrsg.): New perspectives on digitalization: Local issues and global impact. Siegen: Universitätsbibliothek Siegen, 2020. - DOI http://dx.doi.org/10.25819/ubsi/1894, S. 84 - 92},
author = {Syed, Hussain Abid and Schorch, Marén and Hassan, Sohaib S. and Skudelny, Sascha and Grinko, Margarita and Pipek, Volkmar},
year = {2020},
}

    • Schorch, M., Seifert, F., Syed, H. A., Kotthaus, C. & Pipek, V. (2020)Doing CSCW research in small and medium enterprises: experiences, options and challenges

      doi:10.18420/ecscw2020_ws02
      [BibTeX] [Abstract] [Download PDF]

      This ECSCW workshop draws attention to research and development projects (R&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.

      @article{schorch_doing_2020-1,
title = {Doing {CSCW} research in small and medium enterprises: experiences, options and challenges},
issn = {2510-2591},
shorttitle = {Doing {CSCW} research in small and medium enterprises},
url = {https://dl.eusset.eu/handle/20.500.12015/4060},
doi = {10.18420/ecscw2020_ws02},
abstract = {This ECSCW workshop draws attention to research and development projects (R\&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.},
language = {en},
urldate = {2021-12-17},
author = {Schorch, Marén and Seifert, Fabienne and Syed, Hussain Abid and Kotthaus, Christoph and Pipek, Volkmar},
year = {2020},
}

    2019

    • Taugerbeck, S., Ahmadi, M., Schorch, M., Unbehaun, D., Aal, K. & Wulf, V. (2019)Digital Participation in Prison – A Public Discourse Analysis of the Use of ICT by Inmates

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 233:1–233:26 doi:10.1145/3361114
      [BibTeX] [Abstract] [Download PDF]

      Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.

      @article{taugerbeck_digital_2019,
title = {Digital {Participation} in {Prison} - {A} {Public} {Discourse} {Analysis} of the {Use} of {ICT} by {Inmates}},
volume = {3},
url = {https://doi.org/10.1145/3361114},
doi = {10.1145/3361114},
abstract = {Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.},
number = {GROUP},
urldate = {2021-04-16},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Taugerbeck, Sebastian and Ahmadi, Michael and Schorch, Marén and Unbehaun, David and Aal, Konstantin and Wulf, Volker},
month = dec,
year = {2019},
keywords = {digital participation, prisoners, critical hci, discourse analysis, hci for development, qualitative methods},
pages = {233:1--233:26},
}

    • Ertl, T., Taugerbeck, S., Esau, M., Aal, K., Tolmie, P. & Wulf, V. (2019)The Social Mile – How (Psychosocial) ICT can Help to Promote Resocialization and to Overcome Prison

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 248:1–248:31 doi:10.1145/3370270
      [BibTeX] [Abstract] [Download PDF]

      There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.

      @article{ertl_social_2019,
title = {The {Social} {Mile} - {How} ({Psychosocial}) {ICT} can {Help} to {Promote} {Resocialization} and to {Overcome} {Prison}},
volume = {3},
url = {https://doi.org/10.1145/3370270},
doi = {10.1145/3370270},
abstract = {There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.},
number = {GROUP},
urldate = {2021-04-16},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Ertl, Tanja and Taugerbeck, Sebastian and Esau, Margarita and Aal, Konstantin and Tolmie, Peter and Wulf, Volker},
month = dec,
year = {2019},
keywords = {cscw, qualitative research, italg, ai-infused, digital participation, prison, prisoners, psychosocial ict, smart mirror, social participation, voice-based technology},
pages = {248:1--248:31},
}

    • Struzek, D., Dickel, M., Randall, D. & Müller, C. (2019)How live streaming church services promotes social participation in rural areas

      IN Interactions, Vol. 27, Pages: 64–69 doi:10.1145/3373263
      [BibTeX] [Download PDF] 

      @article{struzek_how_2019,
title = {How live streaming church services promotes social participation in rural areas},
volume = {27},
issn = {1072-5520},
url = {https://doi.org/10.1145/3373263},
doi = {10.1145/3373263},
number = {1},
urldate = {2021-04-16},
journal = {Interactions},
author = {Struzek, David and Dickel, Martin and Randall, Dave and Müller, Claudia},
month = dec,
year = {2019},
keywords = {italg},
pages = {64--69},
}

    • Weibert, A., Krüger, M., Aal, K., Salehee, S. S., Khatib, R., Randall, D. & Wulf, V. (2019)Finding Language Classes: Designing a Digital Language Wizard with Refugees and Migrants

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 116:1–116:23 doi:10.1145/3359218
      [BibTeX] [Abstract] [Download PDF]

      For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.

      @article{weibert_finding_2019,
title = {Finding {Language} {Classes}: {Designing} a {Digital} {Language} {Wizard} with {Refugees} and {Migrants}},
volume = {3},
shorttitle = {Finding {Language} {Classes}},
url = {https://doi.org/10.1145/3359218},
doi = {10.1145/3359218},
abstract = {For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.},
number = {CSCW},
urldate = {2021-04-16},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Weibert, Anne and Krüger, Max and Aal, Konstantin and Salehee, Setareh Sadat and Khatib, Renad and Randall, Dave and Wulf, Volker},
month = nov,
year = {2019},
keywords = {participatory design, language learning, migrants, refugees},
pages = {116:1--116:23},
}

    • Fröhlich, J. K. & Paluch, R. (2019)Wandel aus Sorge

      IN Komplexe Dynamiken globaler und lokaler Entwicklungen. Verhandlungen des 39. Kongresses der Deutschen Gesellschaft für Soziologie in Göttingen 2018., Vol. 39
      [BibTeX] [Abstract] [Download PDF]

      Der Begriff sozialer Wandel gilt als ein Grundbegriff der Soziologie. Dieser Bezug auf den sozialen Wandel wird seitdem immer wieder perpetuiert: Der Wissenschaftszweig Soziologie hat seinen Ursprung in dem Erleben eines sozialen Wandels und widmet sich fortwährend der Frage, was eigentlich die Moderne auszeichnet, wie es zu diesem Wandel hin zur Moderne gekommen ist, und wie dieser Wandel erforscht werden kann. In diesem Beitrag schlagen wir eine Perspektive vor, die sozialen Wandel auch bei der Verwendung qualitativer Methoden in den Fokus nehmen kann. Dafür lenken wir den Blick auf die erlebbare Veränderung von Erwartungsstrukturen in sozialen Bewegungen. Wir vertreten dabei einen akteurszentrierten Ansatz, um den sozialen Wandel zu untersuchen. Aus einer phänomenologisch-qualitativen Perspektive stellen wir die Frage, wie Zeitlichkeit auf eine Weise erfahren wird, dass sozialer Wandel zum einen als solcher erlebt wird und zum anderen als erstrebenswert bzw. bekämpfenswert erscheint. In diesem Beitrag verdeutlichen wir unsere Perspektive an empirischem Material aus dem Kontext der neuen rechten Bewegung.

      @article{frohlich_wandel_2019,
title = {Wandel aus {Sorge}},
volume = {39},
copyright = {Copyright (c) 2019 Komplexe Dynamiken globaler und lokaler Entwicklungen - 39. Kongress der Deutschen Gesellschaft für Soziologie},
issn = {2367-4504},
url = {https://publikationen.soziologie.de/index.php/kongressband_2018/article/view/1053},
abstract = {Der Begriff sozialer Wandel gilt als ein Grundbegriff der Soziologie. Dieser Bezug auf den sozialen Wandel wird seitdem immer wieder perpetuiert: Der Wissenschaftszweig Soziologie hat seinen Ursprung in dem Erleben eines sozialen Wandels und widmet sich fortwährend der Frage, was eigentlich die Moderne auszeichnet, wie es zu diesem Wandel hin zur Moderne gekommen ist, und wie dieser Wandel erforscht werden kann. In diesem Beitrag schlagen wir eine Perspektive vor, die sozialen Wandel auch bei der Verwendung qualitativer Methoden in den Fokus nehmen kann. Dafür lenken wir den Blick auf die erlebbare Veränderung von Erwartungsstrukturen in sozialen Bewegungen. Wir vertreten dabei einen akteurszentrierten Ansatz, um den sozialen Wandel zu untersuchen. Aus einer phänomenologisch-qualitativen Perspektive stellen wir die Frage, wie Zeitlichkeit auf eine Weise erfahren wird, dass sozialer Wandel zum einen als solcher erlebt wird und zum anderen als erstrebenswert bzw. bekämpfenswert erscheint. In diesem Beitrag verdeutlichen wir unsere Perspektive an empirischem Material aus dem Kontext der neuen rechten Bewegung.},
language = {de},
urldate = {2021-04-16},
journal = {Komplexe Dynamiken globaler und lokaler Entwicklungen. Verhandlungen des 39. Kongresses der Deutschen Gesellschaft für Soziologie in Göttingen 2018.},
author = {Fröhlich, Johanna Karoline and Paluch, Richard},
month = oct,
year = {2019},
keywords = {Ethnographie, Neue Rechte Bewegung, Phänomenologie, Qualitative Sozialforschung, Soziale Bewegung, sozialer Wandel, Sozialtheorie},
}

    • Hansson, K., Ludwig, T. & Aitamurto, T. (2019)Capitalizing Relationships: Modes of Participation in Crowdsourcing

      IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 977–1000 doi:10.1007/s10606-018-9341-1
      [BibTeX] [Abstract] [Download PDF]

      While crowds online are increasingly used for data gathering and problem solving, the relationships and structures within these processes remain largely unexamined. For understanding the usage of crowdsourcing and to design appropriate technologies and processes, it is important to understand how different tools support relationships in these contexts. Based on an extensive literature review of existing crowdsourcing tools and practices, we contribute with the development of a typology of alienation in crowdsourcing by using Marx’s theory of alienation. The theory serves as a lens to compare and contrast a number of currently available tools for crowdsourcing, focusing on how relationships between participants are supported and capitalized within the tool. We show how different types of crowdsourcing practices can be described in terms of alienation where the producer, the producers, the consumers, and products are connected in different modes of participation. This systematical application of Marx theory of alienation provides a way to compare the technical support for social relationships in a number of platforms used for crowdsourcing.

      @article{hansson_capitalizing_2019,
title = {Capitalizing {Relationships}: {Modes} of {Participation} in {Crowdsourcing}},
volume = {28},
issn = {1573-7551},
shorttitle = {Capitalizing {Relationships}},
url = {https://doi.org/10.1007/s10606-018-9341-1},
doi = {10.1007/s10606-018-9341-1},
abstract = {While crowds online are increasingly used for data gathering and problem solving, the relationships and structures within these processes remain largely unexamined. For understanding the usage of crowdsourcing and to design appropriate technologies and processes, it is important to understand how different tools support relationships in these contexts. Based on an extensive literature review of existing crowdsourcing tools and practices, we contribute with the development of a typology of alienation in crowdsourcing by using Marx’s theory of alienation. The theory serves as a lens to compare and contrast a number of currently available tools for crowdsourcing, focusing on how relationships between participants are supported and capitalized within the tool. We show how different types of crowdsourcing practices can be described in terms of alienation where the producer, the producers, the consumers, and products are connected in different modes of participation. This systematical application of Marx theory of alienation provides a way to compare the technical support for social relationships in a number of platforms used for crowdsourcing.},
language = {en},
number = {5},
urldate = {2021-04-16},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Hansson, Karin and Ludwig, Thomas and Aitamurto, Tanja},
month = sep,
year = {2019},
pages = {977--1000},
}

    • Simonsen, J., Karasti, H. & Hertzum, M. (2019)Infrastructuring and Participatory Design: Exploring Infrastructural Inversion as Analytic, Empirical and Generative

      IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-019-09365-w
      [BibTeX] [Abstract] [Download PDF]

      The participatory design of CSCW systems increasingly embraces activities of reconfiguring the use of existing interconnected systems in addition to developing and implementing new. In this article, we refer to such activities of changing and improving collaboration through the means of existing information infrastructures as infrastructuring. We investigate a relational perspective on infrastructuring and provide an overview and a detailed account of a local infrastructuring process by tracing the concrete relations that emerged. The elusive quality of information infrastructures as being invisible is analyzed through the notion of infrastructural inversion. Infrastructural inversion is the gestalt switch of shifting attention from the activities invisibly supported by an infrastructure to the activities that enable the infrastructure to function and meet desired needs for collaborative support. Initially, infrastructural inversion was conceived as a conceptual-analytic notion, but recent research has also positioned it as an empirical-ethnographic and generative-designerly resource. In this study, we rely on all of these stances and contribute to the generative-designerly position. We explain the notion of infrastructural inversion and describe how it is distinct from the CSCW concept of articulation work. The context of the analysis includes a participatory design project that sought to reduce patients‘ fasting time prior to surgical operations by improving the interdepartmental coordination at a hospital. The project revealed the webs of relations and interdependencies in which fasting time is inscribed at the local level as well as regionally, nationally, and beyond. We pursue the relations, trace their connectedness across multiple scopes, and show how the process alternated between empirical and analytic activities of exploring relations and design-oriented activities of reaching closure. Our analysis shows that the notion of infrastructural inversion can enrich participatory design: Infrastructural inversion embraces the exploratory activities of tracing relations, while the design agenda drove the need for reaching closure. We conclude by discussing lessons learned for infrastructuring and for participatory design that engages with infrastructuring.

      @article{simonsen_infrastructuring_2019,
title = {Infrastructuring and {Participatory} {Design}: {Exploring} {Infrastructural} {Inversion} as {Analytic}, {Empirical} and {Generative}},
issn = {1573-7551},
url = {https://doi.org/10.1007/s10606-019-09365-w},
doi = {10.1007/s10606-019-09365-w},
abstract = {The participatory design of CSCW systems increasingly embraces activities of reconfiguring the use of existing interconnected systems in addition to developing and implementing new. In this article, we refer to such activities of changing and improving collaboration through the means of existing information infrastructures as infrastructuring. We investigate a relational perspective on infrastructuring and provide an overview and a detailed account of a local infrastructuring process by tracing the concrete relations that emerged. The elusive quality of information infrastructures as being invisible is analyzed through the notion of infrastructural inversion. Infrastructural inversion is the gestalt switch of shifting attention from the activities invisibly supported by an infrastructure to the activities that enable the infrastructure to function and meet desired needs for collaborative support. Initially, infrastructural inversion was conceived as a conceptual-analytic notion, but recent research has also positioned it as an empirical-ethnographic and generative-designerly resource. In this study, we rely on all of these stances and contribute to the generative-designerly position. We explain the notion of infrastructural inversion and describe how it is distinct from the CSCW concept of articulation work. The context of the analysis includes a participatory design project that sought to reduce patients' fasting time prior to surgical operations by improving the interdepartmental coordination at a hospital. The project revealed the webs of relations and interdependencies in which fasting time is inscribed at the local level as well as regionally, nationally, and beyond. We pursue the relations, trace their connectedness across multiple scopes, and show how the process alternated between empirical and analytic activities of exploring relations and design-oriented activities of reaching closure. Our analysis shows that the notion of infrastructural inversion can enrich participatory design: Infrastructural inversion embraces the exploratory activities of tracing relations, while the design agenda drove the need for reaching closure. We conclude by discussing lessons learned for infrastructuring and for participatory design that engages with infrastructuring.},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Simonsen, Jesper and Karasti, Helena and Hertzum, Morten},
month = jul,
year = {2019},
}

    • Mosconi, G., Li, Q., Randall, D., Karasti, H., Tolmie, P., Barutzky, J., Korn, M. & Pipek, V. (2019)Three Gaps in Opening Science

      IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 749–789 doi:10.1007/s10606-019-09354-z
      [BibTeX] [Abstract] [Download PDF]

      The Open Science (OS) agenda has potentially massive cultural, organizational and infrastructural consequences. Ambitions for OS-driven policies have proliferated, within which researchers are expected to publish their scientific data. Significant research has been devoted to studying the issues associated with managing Open Research Data. Digital curation, as it is typically known, seeks to assess data management issues to ensure its long-term value and encourage secondary use. Hitherto, relatively little interest has been shown in examining the immense gap that exists between the OS grand vision and researchers’ actual data practices. Our specific contribution is to examine research data practices before systematic attempts at curation are made. We suggest that interdisciplinary ethnographically-driven contexts offer a perspicuous opportunity to understand the Data Curation and Research Data Management issues that can problematize uptake. These relate to obvious discrepancies between Open Research Data policies and subject-specific research practices and needs. Not least, it opens up questions about how data is constituted in different disciplinary and interdisciplinary contexts. We present a detailed empirical account of interdisciplinary ethnographically-driven research contexts in order to clarify critical aspects of the OS agenda and how to realize its benefits, highlighting three gaps: between policy and practice, in knowledge, and in tool use and development.

      @article{mosconi_three_2019,
title = {Three {Gaps} in {Opening} {Science}},
volume = {28},
issn = {1573-7551},
url = {https://doi.org/10.1007/s10606-019-09354-z},
doi = {10.1007/s10606-019-09354-z},
abstract = {The Open Science (OS) agenda has potentially massive cultural, organizational and infrastructural consequences. Ambitions for OS-driven policies have proliferated, within which researchers are expected to publish their scientific data. Significant research has been devoted to studying the issues associated with managing Open Research Data. Digital curation, as it is typically known, seeks to assess data management issues to ensure its long-term value and encourage secondary use. Hitherto, relatively little interest has been shown in examining the immense gap that exists between the OS grand vision and researchers’ actual data practices. Our specific contribution is to examine research data practices before systematic attempts at curation are made. We suggest that interdisciplinary ethnographically-driven contexts offer a perspicuous opportunity to understand the Data Curation and Research Data Management issues that can problematize uptake. These relate to obvious discrepancies between Open Research Data policies and subject-specific research practices and needs. Not least, it opens up questions about how data is constituted in different disciplinary and interdisciplinary contexts. We present a detailed empirical account of interdisciplinary ethnographically-driven research contexts in order to clarify critical aspects of the OS agenda and how to realize its benefits, highlighting three gaps: between policy and practice, in knowledge, and in tool use and development.},
language = {en},
number = {3},
urldate = {2021-04-16},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Mosconi, Gaia and Li, Qinyu and Randall, Dave and Karasti, Helena and Tolmie, Peter and Barutzky, Jana and Korn, Matthias and Pipek, Volkmar},
month = jun,
year = {2019},
pages = {749--789},
}

    • Hoffmann, S., de Carvalho, A. F. P., Abele, D., Schweitzer, M., Tolmie, P. & Wulf, V. (2019)Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design

      IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 469–509 doi:10.1007/s10606-019-09355-y
      [BibTeX] [Abstract] [Download PDF]

      Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.

      @article{hoffmann_cyber-physical_2019,
title = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}: {Towards} a {Model} {Enabling} {Design}},
volume = {28},
issn = {1573-7551},
shorttitle = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}},
url = {https://doi.org/10.1007/s10606-019-09355-y},
doi = {10.1007/s10606-019-09355-y},
abstract = {Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.},
language = {en},
number = {3},
urldate = {2021-04-16},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Hoffmann, Sven and de Carvalho, Aparecido Fabiano Pinatti and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Wulf, Volker},
month = jun,
year = {2019},
pages = {469--509},
}

    • Kaufhold, M., Reuter, C. & Ludwig, T. (2019)FLOW EXPERIENCE IN SOFTWARE ENGINEERING: DEVELOPMENT AND EVALUATION OF DESIGN OPTIONS FOR ECLIPSE

      IN Research-in-Progress Papers
      [BibTeX] [Download PDF] 

      @article{kaufhold_flow_2019,
title = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}: {DEVELOPMENT} {AND} {EVALUATION} {OF} {DESIGN} {OPTIONS} {FOR} {ECLIPSE}},
shorttitle = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}},
url = {https://aisel.aisnet.org/ecis2019_rip/17},
journal = {Research-in-Progress Papers},
author = {Kaufhold, Marc-Andre and Reuter, Christian and Ludwig, Thomas},
month = may,
year = {2019},
}

    • Wulf, V., Misaki, K., Randall, D. & Rohde, M. (2019)Travelling by Taxi Brousse in Madagascar: An Investigation into Practices of Overland Transportation

      IN Media in Action, Pages: 57–97
      [BibTeX] [Download PDF] 

      @article{wulf_travelling_2019,
title = {Travelling by {Taxi} {Brousse} in {Madagascar}: {An} {Investigation} into {Practices} of {Overland} {Transportation}},
copyright = {Copyright (c)},
shorttitle = {Travelling by {Taxi} {Brousse} in {Madagascar}},
url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/34},
language = {en},
number = {1},
urldate = {2021-04-16},
journal = {Media in Action},
author = {Wulf, Volker and Misaki, Kaoru and Randall, Dave and Rohde, Markus},
month = may,
year = {2019},
note = {Number: 1},
pages = {57--97},
}

    • Aal, K., Schorch, M., Elkilani, E. B. H. & Wulf, V. (2019)Facebook and the Mass Media in Tunisia

      IN Media in Action, Pages: 135–168
      [BibTeX] [Download PDF] 

      @article{aal_facebook_2019,
title = {Facebook and the {Mass} {Media} in {Tunisia}},
copyright = {Copyright (c)},
url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/36},
language = {en},
number = {1},
urldate = {2021-04-16},
journal = {Media in Action},
author = {Aal, Konstantin and Schorch, Marén and Elkilani, Esma Ben Hadj and Wulf, Volker},
month = may,
year = {2019},
note = {Number: 1},
pages = {135--168},
}

    • Vonholdt, S., Stevens, G. & Becker, D. (2019)Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie

      IN Wirtschaftsinformatik 2019 Proceedings
      [BibTeX] [Download PDF] 

      @article{vonholdt_stakeholder-analyse_2019,
title = {Stakeholder-{Analyse} zum {Einsatz} {IIoT}-basierter {Frischeinformationen} in der {Lebensmittelindustrie}},
url = {https://aisel.aisnet.org/wi2019/track01/papers/6},
journal = {Wirtschaftsinformatik 2019 Proceedings},
author = {Vonholdt, Stephanie and Stevens, Gunnar and Becker, Darius},
month = mar,
year = {2019},
}

    • Vonholdt, S., Stevens, G., Kleih, K. & Boden, A. (2019)Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie

      IN Wirtschaftsinformatik 2019 Proceedings
      [BibTeX] [Download PDF] 

      @article{vonholdt_digitale_2019,
title = {Digitale {Rückverfolgbarkeit} von {Lebensmitteln}: {Eine} verbraucherinformatische {Studie}},
shorttitle = {Digitale {Rückverfolgbarkeit} von {Lebensmitteln}},
url = {https://aisel.aisnet.org/wi2019/track12/papers/11},
journal = {Wirtschaftsinformatik 2019 Proceedings},
author = {Vonholdt, Stephanie and Stevens, Gunnar and Kleih, Karoline and Boden, Alexander},
month = feb,
year = {2019},
}

    • Meurer, J. & Wulf, V. (2019)GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities

      IN Wirtschaftsinformatik 2019 Proceedings
      [BibTeX] [Download PDF] 

      @article{meurer_ganesha_2019,
title = {{GaNEsHA}: {Opportunities} for {Sustainable} {Transportation} in {Smart} {Cities}},
shorttitle = {{GaNEsHA}},
url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/4},
journal = {Wirtschaftsinformatik 2019 Proceedings},
author = {Meurer, Johanna and Wulf, Volker},
month = feb,
year = {2019},
keywords = {ganesha},
}

    • Stevens, G., Boden, A., Winterberg, L., Gómez, J. & Bala, C. (2019)Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformatik

      IN Wirtschaftsinformatik 2019 Proceedings
      [BibTeX] [Download PDF] 

      @article{stevens_digitaler_2019,
title = {Digitaler {Konsum}: {Herausforderungen} und {Chancen} der {Verbraucherinformatik}},
shorttitle = {Digitaler {Konsum}},
url = {https://aisel.aisnet.org/wi2019/workshops/papers/6},
journal = {Wirtschaftsinformatik 2019 Proceedings},
author = {Stevens, Gunnar and Boden, Alexander and Winterberg, Lars and Gómez, Jorge and Bala, Christian},
month = feb,
year = {2019},
}

    • Seufert, A. & Vitt, N. (2019)Medien zur DSGVO: Die Berichterstattung vor und seit dem Stichtag im Vergleich

      IN Wirtschaftsinformatik & Management, Vol. 11, Pages: 22–31 doi:10.1365/s35764-019-0158-6
      [BibTeX] [Download PDF] 

      @article{seufert_medien_2019,
title = {Medien zur {DSGVO}: {Die} {Berichterstattung} vor und seit dem {Stichtag} im {Vergleich}},
volume = {11},
issn = {1867-5913},
shorttitle = {Medien zur {DSGVO}},
url = {https://doi.org/10.1365/s35764-019-0158-6},
doi = {10.1365/s35764-019-0158-6},
language = {de},
number = {1},
urldate = {2021-04-16},
journal = {Wirtschaftsinformatik \& Management},
author = {Seufert, Anna-Magdalena and Vitt, Nico},
month = feb,
year = {2019},
pages = {22--31},
}

    • Jasche, F., Kirchhübel, J. & Ludwig, T. (2019)Mixed Reality for supporting Remote-Meetings

      IN Wirtschaftsinformatik 2019 Proceedings
      [BibTeX] [Download PDF] 

      @article{jasche_mixed_2019,
title = {Mixed {Reality} for supporting {Remote}-{Meetings}},
url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/2},
journal = {Wirtschaftsinformatik 2019 Proceedings},
author = {Jasche, Florian and Kirchhübel, Jasmin and Ludwig, Thomas},
month = feb,
year = {2019},
}

    • Struzek, D., Müller, C. & Boden, A. (2019)Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer

      , Pages: 5
      [BibTeX] [Abstract]

      This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.

      @article{struzek_entwicklung_2019,
title = {Entwicklung einer alltagsnahen persuasiven {App} zur {Bewegungsmotivation} für ältere {Nutzerinnen} und {Nutzer}},
abstract = {This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.},
language = {de},
author = {Struzek, David and Müller, Claudia and Boden, Alexander},
year = {2019},
keywords = {italg},
pages = {5},
}

    • Weise, F. J., Hauptmeier, H., Stratford, K. J., Hayward, M. W., Aal, K., Heuer, M., Tomeletso, M., Wulf, V., Somers, M. J. & Stein, A. B. (2019)Lions at the Gates: Trans-disciplinary Design of an Early Warning System to Improve Human-Lion Coexistence

      IN Frontiers in Ecology and Evolution, Vol. 6 doi:10.3389/fevo.2018.00242
      [BibTeX] [Abstract] [Download PDF]

      Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.

      @article{weise_lions_2019,
title = {Lions at the {Gates}: {Trans}-disciplinary {Design} of an {Early} {Warning} {System} to {Improve} {Human}-{Lion} {Coexistence}},
volume = {6},
issn = {2296-701X},
shorttitle = {Lions at the {Gates}},
url = {https://www.frontiersin.org/articles/10.3389/fevo.2018.00242/full},
doi = {10.3389/fevo.2018.00242},
abstract = {Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.},
language = {English},
urldate = {2021-04-16},
journal = {Frontiers in Ecology and Evolution},
author = {Weise, Florian J. and Hauptmeier, Helmut and Stratford, Ken J. and Hayward, Matthew W. and Aal, Konstantin and Heuer, Marcus and Tomeletso, Mathata and Wulf, Volker and Somers, Michael J. and Stein, Andrew B.},
year = {2019},
note = {Publisher: Frontiers},
keywords = {thesis, Alert System, coexistence, Conflict mitigation, early warning, Geofencing, grounded design, Lion (Panthera leo), Socio-informatics},
}

    • Stevens, G., Meurer, J., Pakusch, C. & Bossauer, P. (2019)Investigating Car Futures from Different Angles

      doi:10.18420/muc2019-ws-453
      [BibTeX] [Abstract] [Download PDF]

      The design of self-driving cars is one of the most exciting and ambitious challenges of our days and every day, new research work is published. In order to give an orientation, this article will present an overview of various methods used to study the human side of autonomous driving. Simplifying roughly, you can distinguish between design science-oriented methods (such as Research through Design, Wizard of Oz or driving simulator ) and behavioral science methods (such as survey, interview, and observation). We show how these methods are adopted in the context of autonomous driving research and dis-cuss their strengths and weaknesses. Due to the complexity of the topic, we will show that mixed method approaches will be suitable to explore the impact of autonomous driving on different levels: the individual, the social interaction and society.

      @article{stevens_investigating_2019,
title = {Investigating {Car} {Futures} from {Different} {Angles}},
url = {http://dl.gi.de/handle/20.500.12116/25194},
doi = {10.18420/muc2019-ws-453},
abstract = {The design of self-driving cars is one of the most exciting and ambitious challenges of our days and every day, new research work is published. In order to give an orientation, this article will present an overview of various methods used to study the human side of autonomous driving. Simplifying roughly, you can distinguish between design science-oriented methods (such as Research through Design, Wizard of Oz or driving simulator ) and behavioral science methods (such as survey, interview, and observation). We show how these methods are adopted in the context of autonomous driving research and dis-cuss their strengths and weaknesses. Due to the complexity of the topic, we will show that mixed method approaches will be suitable to explore the impact of autonomous driving on different levels: the individual, the social interaction and society.},
language = {en},
urldate = {2021-04-16},
author = {Stevens, Gunnar and Meurer, Johanna and Pakusch, Christina and Bossauer, Paul},
year = {2019},
note = {Accepted: 2019-09-05T01:05:23Z
Publisher: Gesellschaft für Informatik e.V.},
}

    • Sekulla, A., Giatagantzidis, J., Dax, J. & Pipek, V. (2019)A Lightweight Tool for Measuring the Impact of IT Security Controls in Critical Infrastructures

      doi:10.18420/ECSCW2019_P03
      [BibTeX] [Abstract] [Download PDF]

      IT security is a cost-intensive aspect of SMEs. Critical infrastructures, in particular, are increasingly dependent on good IT security. Increasing security, however, can limit the usability of existing applications and work processes. Based on empirical studies inclusive workshops in the field, we designed a lightweight tool and integrated it into an inter-organizational knowledge exchange platform. With the tool, we want to offer an opportunity to get experience and feedback directly from those employees, who are directly affected by IT security controls. So, the IT security officer can react to it and gain more insight into the impact of IT security controls. They are in the position to administrate the tool’s backend company-internally, while chosen data can be exported and discussed on the inter-organizational platform. Hence, this tool supports a community building effect on organizational and inter-organizational level.

      @article{sekulla_lightweight_2019,
title = {A {Lightweight} {Tool} for {Measuring} the {Impact} of {IT} {Security} {Controls} in {Critical} {Infrastructures}},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/3288},
doi = {10.18420/ECSCW2019_P03},
abstract = {IT security is a cost-intensive aspect of SMEs. Critical infrastructures, in particular, are increasingly dependent on good IT security. Increasing security, however, can limit the usability of existing applications and work processes. Based on empirical studies inclusive workshops in the field, we designed a lightweight tool and integrated it into an inter-organizational knowledge exchange platform. With the tool, we want to offer an opportunity to get experience and feedback directly from those employees, who are directly affected by IT security controls. So, the IT security officer can react to it and gain more insight into the impact of IT security controls. They are in the position to administrate the tool’s backend company-internally, while chosen data can be exported and discussed on the inter-organizational platform. Hence, this tool supports a community building effect on organizational and inter-organizational level.},
language = {en},
urldate = {2021-12-14},
author = {Sekulla, André and Giatagantzidis, Jiannis and Dax, Julian and Pipek, Volkmar},
year = {2019},
keywords = {sidate},
}

    • Brose, H. & Kirschsieper, D. (2019)Beschleunigung ohne Ende? Über Zeit und Zeitlichkeit in Organisationen

      IN Maja Apelt, Ingo Bode, Raimund Hasse, Uli Meyer, Victoria V. Groddeck, Maximiliane Wilkesmann & Arnold Windeler (Hrsg.), Handbuch Organisationssoziologie, Vol. Teil III: Aktuelle Themen und Mastertrends, Wiesbaden: Springer VS
      [BibTeX] 

      @article{brose_beschleunigung_2019,
title = {Beschleunigung ohne {Ende}? Über {Zeit} und {Zeitlichkeit} in {Organisationen}},
volume = {Teil III: Aktuelle Themen und Mastertrends, Wiesbaden: Springer VS},
journal = {Maja Apelt, Ingo Bode, Raimund Hasse, Uli Meyer, Victoria V. Groddeck, Maximiliane Wilkesmann \& Arnold Windeler (Hrsg.), Handbuch Organisationssoziologie},
author = {Brose, Hanns-Georg and Kirschsieper, Dennis},
year = {2019},
}

    • Kaufhold, M., Reuter, C. & Ludwig, T. (2019)Cross-Media Usage of Social Big Data for Emergency Services and Volunteer Communities: Approaches, Development and Challenges of Multi-Platform Social Media Services

      IN arXiv preprint arXiv:1907.07725
      [BibTeX] 

      @article{kaufhold_cross-media_2019,
title = {Cross-{Media} {Usage} of {Social} {Big} {Data} for {Emergency} {Services} and {Volunteer} {Communities}: {Approaches}, {Development} and {Challenges} of {Multi}-{Platform} {Social} {Media} {Services}},
journal = {arXiv preprint arXiv:1907.07725},
author = {Kaufhold, Marc-André and Reuter, Christian and Ludwig, Thomas},
year = {2019},
}

    • Müller, C., Kasper, H., Pelzelmayer, K., van Holten, K., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities – the CareComLabs Framework

      doi:10.18420/ecscw2019_p09
      [BibTeX] [Abstract] [Download PDF]

      The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.

      @article{muller_designing_2019-1,
title = {Designing for {Sustainable} {Caring} {Communities} – the {CareComLabs} {Framework}},
issn = {2510-2591},
url = {https://dl.eusset.eu/handle/20.500.12015/3280},
doi = {10.18420/ecscw2019_p09},
abstract = {The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.},
language = {en},
urldate = {2021-04-16},
author = {Müller, Claudia and Kasper, Heidi and Pelzelmayer, Katharina and van Holten, Karin and Struzek, David and Dickel, Martin},
year = {2019},
note = {Accepted: 2019-05-22T04:07:28Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
}

    • Lawo, D., Litz, K., Gromov, C., Schwärzer, H. & Stevens, G. (2019)Vegan werden: Nutzung digitaler Medien im Übergang zu einer nachhaltigen Ernährung

      doi:10.1145/3340764.3344447
      [BibTeX] [Abstract] [Download PDF]

      Bisherige Versuche der HCI-Community die Lebensmittelverschwendung oder den CO2-Fußabdruck zu reduzieren, basierten meist auf Persuasive Design Ansätzen. Diese werden jedoch kritisiert, die Alltagswelten und Konsumpraktiken für eine Langzeitwirkung nur unzureichend zu berücksichtigen. Das Problem aufgreifend, untersucht dieser Beitrag die Rolle (digitaler) Medien im Übergang zu einer veganen Ernährungspraktik. Hierfür wurden semi-strukturierte Interviews mit 9 VeganerInnen geführt und vor dem Hintergrund der Praxistheorie analysiert. Die Ergebnisse deuten dabei auf eine intensive Nutzung (digitaler) Medien, insbesondere in der frühen Phase der Änderung der Konsumpraktik. Statt Gamification oder Persuasive Design, zeigt sich Mediennutzung in Form von Irritation, Informationsbereitstellung zur Ausbildung eines vegan-spezifischen Konsumwissens sowie als Vermittler zwischen Gleichgesinnten.

      @article{lawo_vegan_2019,
title = {Vegan werden: {Nutzung} digitaler {Medien} im Übergang zu einer nachhaltigen {Ernährung}},
shorttitle = {Vegan werden},
url = {http://dl.gi.de/handle/20.500.12116/24623},
doi = {10.1145/3340764.3344447},
abstract = {Bisherige Versuche der HCI-Community die Lebensmittelverschwendung oder den CO2-Fußabdruck zu reduzieren, basierten meist auf Persuasive Design Ansätzen. Diese werden jedoch kritisiert, die Alltagswelten und Konsumpraktiken für eine Langzeitwirkung nur unzureichend zu berücksichtigen. Das Problem aufgreifend, untersucht dieser Beitrag die Rolle (digitaler) Medien im Übergang zu einer veganen Ernährungspraktik. Hierfür wurden semi-strukturierte Interviews mit 9 VeganerInnen geführt und vor dem Hintergrund der Praxistheorie analysiert. Die Ergebnisse deuten dabei auf eine intensive Nutzung (digitaler) Medien, insbesondere in der frühen Phase der Änderung der Konsumpraktik. Statt Gamification oder Persuasive Design, zeigt sich Mediennutzung in Form von Irritation, Informationsbereitstellung zur Ausbildung eines vegan-spezifischen Konsumwissens sowie als Vermittler zwischen Gleichgesinnten.},
language = {de},
urldate = {2021-04-16},
author = {Lawo, Dennis and Litz, Katharina and Gromov, Christina and Schwärzer, Hannah and Stevens, Gunnar},
year = {2019},
note = {Accepted: 2019-08-22T04:36:38Z
Publisher: ACM},
}

    • Saßmannshausen, S. M. (2019)Menschzentrierte Konzeption eines Systems in der Intensivmedizin

      doi:10.18420/muc2019-up-0310
      [BibTeX] [Abstract] [Download PDF]

      In der Intensivmedizin hat die Pflegedokumentation für die Beurteilung von Pflegeprozessen eine hohe Bedeutung. In vielen Krankenhäusern werden die Patientendaten manuell dokumentiert, was viel Aufwand erfordert und durch die schlechte Lesbarkeit zu Fehlinterpretationen und Fehlentscheidungen führen kann. Durch die menschzentrierte Konzeption eines Systems, sollen die Pflegekräfte im Behandlungsprozess unterstützt werden. Dazu wurde ein Vorgehensmodell entwickelt, welches sich am menschzentrierten Gestaltungsprozess der DIN ISO 9241-210 orientiert und Methoden des Contextual Designs und der Thematic Analysis beinhaltet. Dadurch wurden aus der Nutzungskontextanalyse 90 funktionale Anforderungen abgeleitet, um die Gestaltungslösungen entwickeln und evaluieren zu können. Durch das Konsortium bestehend aus der pixolus GmbH, Philips und der Universitätsklinik Aachen sowie durch die Zusammenarbeit mit zwei Krankenhäusern wurde der Zugang zu realen Nutzern und deren Kontexten sichergestellt.

      @article{sasmannshausen_menschzentrierte_2019,
title = {Menschzentrierte {Konzeption} eines {Systems} in der {Intensivmedizin}},
url = {http://dl.gi.de/handle/20.500.12116/24518},
doi = {10.18420/muc2019-up-0310},
abstract = {In der Intensivmedizin hat die Pflegedokumentation für die Beurteilung von Pflegeprozessen eine hohe Bedeutung. In vielen Krankenhäusern werden die Patientendaten manuell dokumentiert, was viel Aufwand erfordert und durch die schlechte Lesbarkeit zu Fehlinterpretationen und Fehlentscheidungen führen kann. Durch die menschzentrierte Konzeption eines Systems, sollen die Pflegekräfte im Behandlungsprozess unterstützt werden. Dazu wurde ein Vorgehensmodell entwickelt, welches sich am menschzentrierten Gestaltungsprozess der DIN ISO 9241-210 orientiert und Methoden des Contextual Designs und der Thematic Analysis beinhaltet. Dadurch wurden aus der Nutzungskontextanalyse 90 funktionale Anforderungen abgeleitet, um die Gestaltungslösungen entwickeln und evaluieren zu können. Durch das Konsortium bestehend aus der pixolus GmbH, Philips und der Universitätsklinik Aachen sowie durch die Zusammenarbeit mit zwei Krankenhäusern wurde der Zugang zu realen Nutzern und deren Kontexten sichergestellt.},
language = {en},
urldate = {2021-04-16},
author = {Saßmannshausen, Sheree May},
year = {2019},
note = {Accepted: 2019-08-17T20:35:39Z
Publisher: Gesellschaft für Informatik e.V. Und German UPA e.V.},
}

    • Müller, C. (2019)Introduction to the thematic focus “Socio-Informatics”

      IN Media in Action, Pages: 9–16
      [BibTeX] 

      @article{muller_introduction_2019,
title = {Introduction to the thematic focus “{Socio}-{Informatics}”},
number = {1},
journal = {Media in Action},
author = {Müller, Claudia},
year = {2019},
keywords = {italg},
pages = {9--16},
}

    • Jakobi, T., Seufert, A., Stevens, G. & Becker, M. (2019)Webtracking im neuen Datenschutzrecht – Gestaltungspotentiale an der Schnittstelle von Rechtswissenschaften und HCI

      doi:10.1145/3340764.3340790
      [BibTeX] [Abstract] [Download PDF]

      Die DSGVO regelt derzeit den Umgang mit personenbezogenen Daten grundlegend neu und eröffnet dadurch neue Spielräume. Gleichzeitig erzeugt sie große Unsicherheit unter den Betroffenen. Ein Beispiel hierfür sind Webtracker, die Gestaltern auf Basis zum Teil umfangreicher (personenbezogener) Datenerhebung helfen, die Utility und Usability ihrer Webseiten zu verbessern, oder Betreiber deren Finanzierung ermöglichen. Vor diesem Hintergrund zeigen wir in diesem Beitrag zunächst die praktische Relevanz von Webtracking durch die Sammlung der Webtracker der jeweils 100 populärsten Seiten der 28 EU-Mitglieder. Darauf aufbauend zeigen wir, welche Daten diese Tracker sammeln und analysieren Rechtsgrundlagen. Schließlich diskutieren wir mögliche gestalterische und architektonische Konsequenzen zur Erfüllung der rechtlich skizzierten Anforderungen unter Berücksichtigung der Benutzerperspektive.

      @article{jakobi_webtracking_2019-1,
title = {Webtracking im neuen {Datenschutzrecht} - {Gestaltungspotentiale} an der {Schnittstelle} von {Rechtswissenschaften} und {HCI}},
url = {http://dl.gi.de/handle/20.500.12116/24598},
doi = {10.1145/3340764.3340790},
abstract = {Die DSGVO regelt derzeit den Umgang mit personenbezogenen Daten grundlegend neu und eröffnet dadurch neue Spielräume. Gleichzeitig erzeugt sie große Unsicherheit unter den Betroffenen. Ein Beispiel hierfür sind Webtracker, die Gestaltern auf Basis zum Teil umfangreicher (personenbezogener) Datenerhebung helfen, die Utility und Usability ihrer Webseiten zu verbessern, oder Betreiber deren Finanzierung ermöglichen. Vor diesem Hintergrund zeigen wir in diesem Beitrag zunächst die praktische Relevanz von Webtracking durch die Sammlung der Webtracker der jeweils 100 populärsten Seiten der 28 EU-Mitglieder. Darauf aufbauend zeigen wir, welche Daten diese Tracker sammeln und analysieren Rechtsgrundlagen. Schließlich diskutieren wir mögliche gestalterische und architektonische Konsequenzen zur Erfüllung der rechtlich skizzierten Anforderungen unter Berücksichtigung der Benutzerperspektive.},
language = {de},
urldate = {2021-04-16},
author = {Jakobi, Timo and Seufert, Anna-Magdalena and Stevens, Gunnar and Becker, Max},
year = {2019},
note = {Accepted: 2019-08-22T04:36:34Z
Publisher: ACM},
}

    • Cerna, K., Lundin, J., Islind, A. S. & Steineck, G. (2019)Supporting Appropriation of Self- Monitoring Tools in Clinical Settings: The Case of Pain in Cancer Rehabilitation

      IN European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2019_p01
      [BibTeX] [Abstract] [Download PDF]

      Self-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.

      @article{cerna_supporting_2019-1,
series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
title = {Supporting {Appropriation} of {Self}- {Monitoring} {Tools} in {Clinical} {Settings}: {The} {Case} of {Pain} in {Cancer} {Rehabilitation}},
issn = {2510-2591},
shorttitle = {Supporting {Appropriation} of {Self}- {Monitoring} {Tools} in {Clinical} {Settings}},
url = {https://dl.eusset.eu/handle/20.500.12015/3286},
doi = {10.18420/ecscw2019_p01},
abstract = {Self-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.},
language = {en},
urldate = {2021-04-16},
journal = {European Society for Socially Embedded Technologies (EUSSET)},
author = {Cerna, Katerina and Lundin, Johan and Islind, Anna Sigridur and Steineck, Gunnar},
year = {2019},
note = {Accepted: 2019-05-22T04:07:29Z
Publisher: European Society for Socially Embedded Technologies (EUSSET)},
keywords = {italg},
}

    • Cerna, K., Ivarsson, J., Weilenmann, A. & Steineck, G. (2019)Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation: An ethnographic study

      IN Journal of Clinical Nursing, Vol. 28, Pages: 2624–2634 doi:https://doi.org/10.1111/jocn.14849
      [BibTeX] [Abstract] [Download PDF]

      Aims and objectives To describe and understand strategies that oncological nurses use to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients. Background Nurse-led self-management of radiation-induced bowel and bladder issues holds the potential to support cancer survivors. Design An ethnographic approach was applied in this study, which adhered to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Methods Data collection was conducted in Sweden between October 2015–April 2018, involving observations of nurses’ daily work, formal and informal interviews, individual and group interviews, and reviews of relevant documents used in the studied practice. Furthermore, 15 supportive nurse–patient talks were observed, and an ethnographic analysis was performed. Results The analysis identified the following three categories of nursing strategies that support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients: encouraging self-reflection, tailoring solutions together and keeping patients motivated. Nurses and patients jointly make sense of patients’ symptoms using data that patients collect about themselves. Based on their shared understanding, they can co-create solutions to meet each individual patient’s needs and develop routines to keep the patient motivated in performing the devised solutions. Conclusions The results indicate that the strategies nurses use to support patients in self-management of radiation-induced bowel and bladder issues entail intertwining patients’ experiences with their nurses’ medical knowledge and specific clinical practice. Nurses’ strategies build on their ability to connect patients’ experiences and the elements of their own work practice. Relevance to clinical practice A deeper understanding of nurses’ strategies to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients can improve other self-management programmes, inform nurses’ education and aid in the design of tools for pelvic-cancer rehabilitation support.

      @article{cerna_supporting_2019,
title = {Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation: {An} ethnographic study},
volume = {28},
copyright = {© 2019 John Wiley \& Sons Ltd},
issn = {1365-2702},
shorttitle = {Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation},
url = {https://onlinelibrary.wiley.com/doi/abs/10.1111/jocn.14849},
doi = {https://doi.org/10.1111/jocn.14849},
abstract = {Aims and objectives To describe and understand strategies that oncological nurses use to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients. Background Nurse-led self-management of radiation-induced bowel and bladder issues holds the potential to support cancer survivors. Design An ethnographic approach was applied in this study, which adhered to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Methods Data collection was conducted in Sweden between October 2015–April 2018, involving observations of nurses’ daily work, formal and informal interviews, individual and group interviews, and reviews of relevant documents used in the studied practice. Furthermore, 15 supportive nurse–patient talks were observed, and an ethnographic analysis was performed. Results The analysis identified the following three categories of nursing strategies that support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients: encouraging self-reflection, tailoring solutions together and keeping patients motivated. Nurses and patients jointly make sense of patients’ symptoms using data that patients collect about themselves. Based on their shared understanding, they can co-create solutions to meet each individual patient's needs and develop routines to keep the patient motivated in performing the devised solutions. Conclusions The results indicate that the strategies nurses use to support patients in self-management of radiation-induced bowel and bladder issues entail intertwining patients’ experiences with their nurses’ medical knowledge and specific clinical practice. Nurses’ strategies build on their ability to connect patients’ experiences and the elements of their own work practice. Relevance to clinical practice A deeper understanding of nurses’ strategies to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients can improve other self-management programmes, inform nurses’ education and aid in the design of tools for pelvic-cancer rehabilitation support.},
language = {en},
number = {13-14},
urldate = {2021-04-16},
journal = {Journal of Clinical Nursing},
author = {Cerna, Katerina and Ivarsson, Jonas and Weilenmann, Alexandra and Steineck, Gunnar},
year = {2019},
note = {\_eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1111/jocn.14849},
keywords = {ethnography, italg, nurses, nurses’ strategies, nurses’ work, pelvic-cancer rehabilitation, radiation-induced dysfunction},
pages = {2624--2634},
}

    • Carros, F. (2019)Roboter in der Pflege, ein Schreckgespenst?

      doi:10.18420/muc2019-ws-588
      [BibTeX] [Abstract] [Download PDF]

      Humanoide Roboter dringen verstärkt in die Wahrnehmung von Akteuren in der Pflege. Die Darstellung der verfügbaren Systeme wird durch die Medien häufig überzeichnet und führt bei den Betroffenen neben positiven Reaktion auch teilweise zu Ängsten. Dieser Beitrag geht spezifisch auf den Aspekt der Ängste ein. Entmündigung und Datenschutz sind dabei bei allen Akteuren das vorherrschende Thema und führen zu großer Verunsicherung wie das Leben und die Arbeitswelten durch den Einsatz von Robotern verändert werden. Dieser Beitrag zeigt die Ängste der unterschiedlichen Akteure auf und plädiert für eine transparente Entwicklung von Robotern die gemeinsam mit den relevanten Akteuren in der Pflege stattfinden soll.

      @article{carros_roboter_2019,
title = {Roboter in der {Pflege}, ein {Schreckgespenst}?},
url = {http://dl.gi.de/handle/20.500.12116/25218},
doi = {10.18420/muc2019-ws-588},
abstract = {Humanoide Roboter dringen verstärkt in die Wahrnehmung von Akteuren in der Pflege. Die Darstellung der verfügbaren Systeme wird durch die Medien häufig überzeichnet und führt bei den Betroffenen neben positiven Reaktion auch teilweise zu Ängsten. Dieser Beitrag geht spezifisch auf den Aspekt der Ängste ein. Entmündigung und Datenschutz sind dabei bei allen Akteuren das vorherrschende Thema und führen zu großer Verunsicherung wie das Leben und die Arbeitswelten durch den Einsatz von Robotern verändert werden. Dieser Beitrag zeigt die Ängste der unterschiedlichen Akteure auf und plädiert für eine transparente Entwicklung von Robotern die gemeinsam mit den relevanten Akteuren in der Pflege stattfinden soll.},
language = {de},
urldate = {2021-04-16},
author = {Carros, Felix},
year = {2019},
note = {Accepted: 2019-09-05T01:07:28Z
Publisher: Gesellschaft für Informatik e.V.},
}

    • Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Realitycheck on the right to access data

      doi:10.1145/3340764.3344913
      [BibTeX] [Abstract] [Download PDF]

      Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.

      @article{alizadeh_gdpr-realitycheck_2019,
title = {{GDPR}-{Realitycheck} on the right to access data},
url = {http://dl.gi.de/handle/20.500.12116/24564},
doi = {10.1145/3340764.3344913},
abstract = {Loyalty programs are early examples of companies
commercially collecting and processing personal data. Today,
more than ever before, personal information is being used by
companies of all types for a wide variety of purposes. To limit
this, the General Data Protection Regulation (GDPR) aims to
provide consumers with tools to control data collection and
processing. What this right concretely means, which types of
tools companies have to provide to their customers and in
which way, is currently uncertain because precedents from
case law are missing. Contributing to closing this gap, we turn
to the example of loyalty cards to supplement current
implementations of the right to claim data with a user
perspective. In our hands-on approach, we had 13 households
request their personal data from their respective loyalty
program. We investigate expectations of GDPR in general and
the right to access in particular, observe the process of claiming
and receiving, and discuss the provided data takeouts. One year
after the GDPR has come into force, our findings highlight the
consumer's expectations and knowledge of the GDPR and in
particular the right to access to inform design of more usable
privacy enhancing technologies.},
language = {en},
urldate = {2021-04-16},
author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar},
year = {2019},
note = {Accepted: 2019-08-22T04:36:27Z
Publisher: ACM},
}

    • Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2019)Living Labs als feministische Forschungsinfrastrukturen: Fallstudie eines Reallabors

      doi:10.18420/MUC2019-WS-626
      [BibTeX] [Abstract] [Download PDF]

      In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.

      @article{ahmadi_living_2019,
title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Fallstudie} eines {Reallabors}},
shorttitle = {Living {Labs} als feministische {Forschungsinfrastrukturen}},
url = {http://dl.gi.de/handle/20.500.12116/25242},
doi = {10.18420/MUC2019-WS-626},
abstract = {In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.},
language = {de},
urldate = {2021-04-16},
author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola},
year = {2019},
note = {Publisher: Gesellschaft für Informatik e.V.},
keywords = {Living Lab, Gender and IT, Participatory Action Research, Qualitative Research, Women in Computing},
}

    • Jakobi, T., Patil, S., Randall, D., Stevens, G. & Wulf, V. (2019)It Is About What They Could Do with the Data: A User Perspective on Privacy in Smart Metering

      IN ACM Trans. Comput.-Hum. Interact., Vol. 26, Pages: 2:1–2:44 doi:10.1145/3281444
      [BibTeX] [Download PDF] 

      @article{jakobi_it_2019,
title = {It {Is} {About} {What} {They} {Could} {Do} with the {Data}: {A} {User} {Perspective} on {Privacy} in {Smart} {Metering}},
volume = {26},
issn = {1073-0516},
url = {http://doi.acm.org/10.1145/3281444},
doi = {10.1145/3281444},
number = {1},
journal = {ACM Trans. Comput.-Hum. Interact.},
author = {Jakobi, Timo and Patil, Sameer and Randall, Dave and Stevens, Gunnar and Wulf, Volker},
year = {2019},
keywords = {design probe, privacy preferences, privacy settings, Smart metering, smart meters, usable privacy},
pages = {2:1--2:44},
}

    • Landwehr, M., Borning, A. & Wulf, V. (2019)The High Cost of Free Services: Problems with Surveillance Capitalism and Possible Alternatives for IT Infrastructure

      [BibTeX] [Download PDF] 

      @article{landwehr_high_2019,
title = {The {High} {Cost} of {Free} {Services}: {Problems} with {Surveillance} {Capitalism} and {Possible} {Alternatives} for {IT} {Infrastructure}},
url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/06/landwehr-limits-2019_final.pdf},
author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker},
year = {2019},
}

    • Kaufhold, M., Gizikis, A., Reuter, C., Habdank, M. & Grinko, M. (2019)Avoiding Chaotic Use of Social Media during Emergencies: Evaluation of Citizens‘ Guidelines

      IN Journal of Contingencies and Crisis Management (JCCM) doi:10.1111/1468-5973.12249
      [BibTeX] [Download PDF] 

      @article{kaufhold_avoiding_2019,
title = {Avoiding {Chaotic} {Use} of {Social} {Media} during {Emergencies}: {Evaluation} of {Citizens}' {Guidelines}},
url = {http://www.peasec.de/paper/2018/2018_KaufholdGizikisReuterHabdankGrinko_DesignEvaluationCitizenGuidelines_JCCM.pdf https://onlinelibrary.wiley.com/doi/abs/10.1111/1468-5973.12249},
doi = {10.1111/1468-5973.12249},
journal = {Journal of Contingencies and Crisis Management (JCCM)},
author = {Kaufhold, Marc-André and Gizikis, Alexis and Reuter, Christian and Habdank, Matthias and Grinko, Margarita},
year = {2019},
keywords = {A-Paper, EmerGent, KontiKat},
}

    • Saeed, S., Pipek, V., Rohde, M., Reuter, C., de Carvalho, A. F. P. & Wulf, V. (2019)Nomadic Knowledge Sharing Practices and Challenges: Findings From a Long-Term Case Study

      IN IEEE Access, Vol. 7, Pages: 63564–63577
      [BibTeX] 

      @article{saeed_nomadic_2019,
title = {Nomadic {Knowledge} {Sharing} {Practices} and {Challenges}: {Findings} {From} a {Long}-{Term} {Case} {Study}},
volume = {7},
journal = {IEEE Access},
author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Reuter, Christian and de Carvalho, Aparecido Fabiano Pinatti and Wulf, Volker},
year = {2019},
pages = {63564--63577},
}

    • Castelli, N., Stevens, G. & Jakobi, T. (2019)Information Visualization at Home: A literature survey of consumption feedback design

      [BibTeX] 

      @article{castelli_information_2019,
title = {Information {Visualization} at {Home}: {A} literature survey of consumption feedback design},
author = {Castelli, Nico and Stevens, Gunnar and Jakobi, Timo},
year = {2019},
}

    • Vaziri, D. D., Unbehaun, D., Aal, K., Shklovski, I., Wieching, R., Schreiber, D. & Wulf, V. (2019)Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing

      IN Journal of Enabling Technologies, Vol. 13, Pages: 40–50
      [BibTeX] 

      @article{vaziri_negotiating_2019,
title = {Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing},
volume = {13},
number = {1},
journal = {Journal of Enabling Technologies},
author = {Vaziri, Daryoush Daniel and Unbehaun, David and Aal, Konstantin and Shklovski, Irina and Wieching, Rainer and Schreiber, Dirk and Wulf, Volker},
year = {2019},
pages = {40--50},
}

    • Paluch, R., Krüger, M., Hendrikse, M. M. E., Grimm, G., Hohmann, V. & Meis, M. (2019)Towards plausibility of audiovisual simulations in the laboratory: Methods and first results from subjects with normal hearing or with hearing impairment

      IN Z. Audiol, Pages: 6–15
      [BibTeX] 

      @article{paluch_towards_2019,
title = {Towards plausibility of audiovisual simulations in the laboratory: {Methods} and first results from subjects with normal hearing or with hearing impairment},
number = {58},
journal = {Z. Audiol},
author = {Paluch, Richard and Krüger, Max and Hendrikse, Maartje M. E. and Grimm, Giso and Hohmann, Volker and Meis, Markus},
year = {2019},
pages = {6--15},
}

    2018

    • de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M., Tolmie, P., Randall, D. & Wulf, V. (2018)Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-Up

      IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 875–916 doi:10.1007/s10606-018-9320-6
      [BibTeX] [Abstract] [Download PDF]

      Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.

      @article{de_carvalho_embodied_2018,
title = {Of {Embodied} {Action} and {Sensors}: {Knowledge} and {Expertise} {Sharing} in {Industrial} {Set}-{Up}},
volume = {27},
issn = {1573-7551},
shorttitle = {Of {Embodied} {Action} and {Sensors}},
url = {https://doi.org/10.1007/s10606-018-9320-6},
doi = {10.1007/s10606-018-9320-6},
abstract = {Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.},
language = {en},
number = {3},
urldate = {2021-04-16},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {de Carvalho, Aparecido Fabiano Pinatti and Hoffmann, Sven and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Randall, David and Wulf, Volker},
month = dec,
year = {2018},
pages = {875--916},
}

    • Higuchi, A. & Takita, M. (2018)ABSENCE OF RELATIVES INFLUENCES MEDICAL PRACTICES FOR NON-CANCER ELDERLY PATIENTS WITH DNAR: A VIGNETTE STUDY

      IN Innovation in Aging, Vol. 2, Pages: 916–916 doi:10.1093/geroni/igy031.3408
      [BibTeX] [Abstract] [Download PDF]

      Abstract. Previous studies revealed that broad range of medical procedures were altered by DNAR order while DNAR was simply defined as withholding cardiopulmona

      @article{higuchi_absence_2018,
title = {{ABSENCE} {OF} {RELATIVES} {INFLUENCES} {MEDICAL} {PRACTICES} {FOR} {NON}-{CANCER} {ELDERLY} {PATIENTS} {WITH} {DNAR}: {A} {VIGNETTE} {STUDY}},
volume = {2},
shorttitle = {{ABSENCE} {OF} {RELATIVES} {INFLUENCES} {MEDICAL} {PRACTICES} {FOR} {NON}-{CANCER} {ELDERLY} {PATIENTS} {WITH} {DNAR}},
url = {https://academic.oup.com/innovateage/article/2/suppl_1/916/5184060},
doi = {10.1093/geroni/igy031.3408},
abstract = {Abstract. Previous studies revealed that broad range of medical procedures were altered by DNAR order while DNAR was simply defined as withholding cardiopulmona},
language = {en},
number = {suppl\_1},
urldate = {2021-04-16},
journal = {Innovation in Aging},
author = {Higuchi, A. and Takita, M.},
month = nov,
year = {2018},
note = {Publisher: Oxford Academic},
pages = {916--916},
}

    • Ludwig, T., Pipek, V. & Tolmie, P. (2018)Designing for Collaborative Infrastructuring: Supporting Resonance Activities

      IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 113:1–113:29 doi:10.1145/3274382
      [BibTeX] [Download PDF] 

      @article{ludwig_designing_2018,
title = {Designing for {Collaborative} {Infrastructuring}: {Supporting} {Resonance} {Activities}},
volume = {2},
issn = {2573-0142},
url = {http://doi.acm.org/10.1145/3274382},
doi = {10.1145/3274382},
number = {CSCW},
journal = {Proc. ACM Hum.-Comput. Interact.},
author = {Ludwig, Thomas and Pipek, Volkmar and Tolmie, Peter},
month = nov,
year = {2018},
keywords = {cscw, appropriation, infrastructuring, resonance activities, sociable technologies},
pages = {113:1--113:29},
}

    • Dornhöfer, M., Nasiri, S., Zenkert, J., Unbehaun, D. & Fathi, M. (2018)Tablet-basiertes Wissens- und Ausbildungssystem zur Unterstützung von Menschen mit Demenz und deren Angehörige

      IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
      [BibTeX] [Download PDF] 

      @article{dornhofer_tablet-basiertes_2018,
title = {Tablet-basiertes {Wissens}- und {Ausbildungssystem} zur {Unterstützung} von {Menschen} mit {Demenz} und deren {Angehörige}},
volume = {51},
issn = {0948-6704},
url = {http://link.springer.com/10.1007/s00391-018-1435-3},
doi = {10.1007/s00391-018-1435-3},
number = {S1},
journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie},
author = {Dornhöfer, Mareike and Nasiri, Sara and Zenkert, Johannes and Unbehaun, David and Fathi, Madjid},
month = sep,
year = {2018},
pages = {68},
}

    • Unbehaun, D., Vaziri, D., Aal, K. & Wieching, R. (2018)MobiAssist – empirische Ergebnisse eines interdisziplinären Forschungsprojekts zur Mobilisierung von Menschen mit Demenz und der Angehörige

      IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
      [BibTeX] [Download PDF] 

      @article{unbehaun_mobiassist_2018,
title = {{MobiAssist} – empirische {Ergebnisse} eines interdisziplinären {Forschungsprojekts} zur {Mobilisierung} von {Menschen} mit {Demenz} und der {Angehörige}},
volume = {51},
issn = {0948-6704},
url = {http://link.springer.com/10.1007/s00391-018-1435-3},
doi = {10.1007/s00391-018-1435-3},
number = {S1},
journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie},
author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Wieching, Rainer},
month = sep,
year = {2018},
keywords = {mobiassist},
pages = {68},
}

    • Aladawy, D., Beckers, K. & Pape, S. (2018)PERSUADED: Fighting Social Engineering Attacks with a Serious Game

      IN Trust, Privacy and Security in Digital Business – 15th International Conference, TrustBus 2018, Vol. 11033
      [BibTeX] 

      @article{aladawy_persuaded_2018,
title = {{PERSUADED}: {Fighting} {Social} {Engineering} {Attacks} with a {Serious} {Game}},
volume = {11033},
language = {en},
journal = {Trust, Privacy and Security in Digital Business - 15th International Conference, TrustBus 2018},
author = {Aladawy, D. and Beckers, K. and Pape, S.},
month = sep,
year = {2018},
note = {ISBN: 978-3-319-98384-4
Place: Regensburg, Germany},
keywords = {sidate},
}

    • Unbehaun, D., Vaziri, D., Aal, K. & Wieching, R. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige

      IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
      [BibTeX] [Download PDF] 

      @article{unbehaun_qualitative_2018,
title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}},
volume = {51},
issn = {0948-6704},
url = {http://link.springer.com/10.1007/s00391-018-1435-3},
doi = {10.1007/s00391-018-1435-3},
number = {S1},
journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie},
author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Wieching, Rainer},
month = sep,
year = {2018},
pages = {68},
}

    • Berkholz, J. & Stevens, G. (2018)Bourdieu Reloaded: On the Social Construction of Digital Taste

      IN Woodstock ’18: ACM Symposium on Neural Gaze Detection, Pages: 5
      [BibTeX] [Abstract] [Download PDF]

      Despite the growing research of taste interfaces, the focus of the HCI community seems to be on the manipulation and stimulation of taste. Our literature search in the ACM Library on a total of 262 titles using the keywords food and taste shows that taste is not considered as a socio-cultural approach, but more as a sensory phenomenon. In this work-in-progress paper, we address and discuss this gap in taste research within the sphere of Smell, and Temperature Interfaces

      @article{berkholz_bourdieu_2018,
title = {Bourdieu {Reloaded}: {On} the {Social} {Construction} of {Digital} {Taste}},
url = {https://stt21.plopes.org/wp-content/uploads/2021/05/STT2021_Bourdieu-Reloaded.pdf},
abstract = {Despite the growing research of taste interfaces, the focus of the HCI community seems to be on the manipulation and stimulation
of taste. Our literature search in the ACM Library on a total of 262 titles using the keywords food and taste shows that taste is not
considered as a socio-cultural approach, but more as a sensory phenomenon. In this work-in-progress paper, we address and discuss
this gap in taste research within the sphere of Smell, and Temperature Interfaces},
language = {en},
journal = {Woodstock ’18: ACM Symposium on Neural Gaze Detection},
author = {Berkholz, Jenny and Stevens, Gunnar},
month = jun,
year = {2018},
pages = {5},
}

    • Meis, M., Krueger, M., v. Gablenz, P., Holube, I., Gebhard, M., Latzel, M. & Paluch, R. (2018)Development and Application of an Annotation Procedure to Assess the Impact of Hearing Aid Amplification on Interpersonal Communication Behavior

      IN Trends in Hearing, Vol. 22, Pages: 2331216518816201 doi:10.1177/2331216518816201
      [BibTeX] [Abstract] [Download PDF]

      Hearing impairment is associated with a decrease in speech intelligibility and health-related quality of life, such as social isolation and participation restriction. However, little is known about the extent to which hearing impairment and hearing aid fittings change behavior in acute communication situations as well as interrelated behavior patterns. Based on a pilot study, in which the basis for annotating communication behavior was laid, group discussions in noise were initiated with 10 participants using three different hearing-aid brands. The proposed offline annotation scheme revealed that different hearing aids were associated with changes in behavior patterns. These behavioral changes were congruent with speech recognition threshold results and also with subjective assessments. Some of the results were interpreted in terms of participation restriction and activity limitation following the framework of the International Classification of Functioning, Disability and Health. In addition to the offline annotation scheme, a procedure for instantaneous coding of eight behavior patterns was iteratively developed and used for the quick examination of lab studies with good to excellent interrater reliability values.

      @article{meis_development_2018,
title = {Development and {Application} of an {Annotation} {Procedure} to {Assess} the {Impact} of {Hearing} {Aid} {Amplification} on {Interpersonal} {Communication} {Behavior}},
volume = {22},
issn = {2331-2165},
url = {https://doi.org/10.1177/2331216518816201},
doi = {10.1177/2331216518816201},
abstract = {Hearing impairment is associated with a decrease in speech intelligibility and health-related quality of life, such as social isolation and participation restriction. However, little is known about the extent to which hearing impairment and hearing aid fittings change behavior in acute communication situations as well as interrelated behavior patterns. Based on a pilot study, in which the basis for annotating communication behavior was laid, group discussions in noise were initiated with 10 participants using three different hearing-aid brands. The proposed offline annotation scheme revealed that different hearing aids were associated with changes in behavior patterns. These behavioral changes were congruent with speech recognition threshold results and also with subjective assessments. Some of the results were interpreted in terms of participation restriction and activity limitation following the framework of the International Classification of Functioning, Disability and Health. In addition to the offline annotation scheme, a procedure for instantaneous coding of eight behavior patterns was iteratively developed and used for the quick examination of lab studies with good to excellent interrater reliability values.},
language = {en},
urldate = {2021-04-16},
journal = {Trends in Hearing},
author = {Meis, Markus and Krueger, Melanie and Gablenz, Petra v. and Holube, Inga and Gebhard, Maria and Latzel, Matthias and Paluch, Richard},
month = jan,
year = {2018},
note = {Publisher: SAGE Publications Inc},
keywords = {italg, disability and health, hearing aid, hearing loss, international classification of functioning, interpersonal communication behavior, quality-of-life},
pages = {2331216518816201},
}

    • Pakusch, C., Stevens, G., Bossauer, P. & Weber, T. (2018)The Users‘ Perspective on Autonomous Driving

      [BibTeX] 

      @article{pakusch_users_2018,
title = {The {Users}' {Perspective} on {Autonomous} {Driving}},
author = {Pakusch, Christina and Stevens, Gunnar and Bossauer, Paul and Weber, Tobias},
year = {2018},
}

    • Pakusch, C., Neifer, T., Bossauer, P. & Stevens, G. (2018)P2P-Carsharing. Motive, Ängste und Barrieren bei der Teilnahme-eine explorative Studie

      IN Internationales Verkehrswesen, Vol. 70
      [BibTeX] 

      @article{pakusch_p2p-carsharing_2018,
title = {{P2P}-{Carsharing}. {Motive}, Ängste und {Barrieren} bei der {Teilnahme}-eine explorative {Studie}},
volume = {70},
number = {4},
journal = {Internationales Verkehrswesen},
author = {Pakusch, Christina and Neifer, Thomas and Bossauer, Paul and Stevens, Gunnar},
year = {2018},
}

    • Pakusch, C., Weber, T., Stevens, G. & Bossauer, P. (2018)Akzeptanz autonomer Verkehrsmittel: Eine Analyse relativer Mehrwerte selbstfahrender Autos im Vergleich zu heutigen Verkehrsmitteln

      IN Proceedings of the Tagungsband Wirtschaftsinformatik, Pages: 938–949
      [BibTeX] 

      @article{pakusch_akzeptanz_2018,
title = {Akzeptanz autonomer {Verkehrsmittel}: {Eine} {Analyse} relativer {Mehrwerte} selbstfahrender {Autos} im {Vergleich} zu heutigen {Verkehrsmitteln}},
journal = {Proceedings of the Tagungsband Wirtschaftsinformatik},
author = {Pakusch, Christina and Weber, Tobias and Stevens, Gunnar and Bossauer, Paul},
year = {2018},
pages = {938--949},
}

    • Meurer, J., Müller, C., Simone, C., Wagner, I. & Wulf, V. (2018)Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home

      IN Computer Supported Cooperative Work: CSCW: An International Journal, Vol. 27, Pages: 495–537 doi:10.1007/s10606-018-9317-1
      [BibTeX] [Abstract]

      Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.

      @article{meurer_designing_2018,
title = {Designing for {Sustainability}: {Key} {Issues} of {ICT} {Projects} for {Ageing} at {Home}},
volume = {27},
issn = {15737551},
doi = {10.1007/s10606-018-9317-1},
abstract = {Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.},
number = {3-6},
journal = {Computer Supported Cooperative Work: CSCW: An International Journal},
author = {Meurer, Johanna and Müller, Claudia and Simone, Carla and Wagner, Ina and Wulf, Volker},
year = {2018},
keywords = {Appropriation, Capacity building, Collective learning, Elderly people, Funding schemes, ICT design, Sustainability, italg},
pages = {495--537},
}

    • Ludwig, T., Kotthaus, C. & Döll, M. (2018)Nutzung von Projection Mapping zur Unterstützung von Hardware-Aneignung

      IN Mensch und Computer 2018-Tagungsband
      [BibTeX] 

      @article{ludwig_nutzung_2018,
title = {Nutzung von {Projection} {Mapping} zur {Unterstützung} von {Hardware}-{Aneignung}},
journal = {Mensch und Computer 2018-Tagungsband},
author = {Ludwig, Thomas and Kotthaus, Christoph and Döll, Michael},
year = {2018},
}

    • Stevens, G., Bossauer, P., Jakobi, T. & Pakusch, C. (2018)Mehrseitiges Vertrauen bei IoT-basierten Reputationssystemen

      IN Mensch und Computer 2018-Workshopband
      [BibTeX] 

      @article{stevens_mehrseitiges_2018,
title = {Mehrseitiges {Vertrauen} bei {IoT}-basierten {Reputationssystemen}},
journal = {Mensch und Computer 2018-Workshopband},
author = {Stevens, Gunnar and Bossauer, Paul and Jakobi, Timo and Pakusch, Christina},
year = {2018},
}

    • Saad-Sulonen, J., Eriksson, E., Halskov, K., Karasti, H. & Vines, J. (2018)Unfolding participation over time: temporal lenses in participatory design

      IN CoDesign, Vol. 14, Pages: 4–16 doi:10.1080/15710882.2018.1426773
      [BibTeX] [Abstract] [Download PDF]

      Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users‘, including the users‘ point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long- term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.

      @article{saad-sulonen_unfolding_2018-1,
title = {Unfolding participation over time: temporal lenses in participatory design},
volume = {14},
issn = {17453755},
url = {https://doi.org/10.1080/15710882.2018.1426773},
doi = {10.1080/15710882.2018.1426773},
abstract = {Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users', including the users' point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long- term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.},
number = {1},
journal = {CoDesign},
author = {Saad-Sulonen, Joanna and Eriksson, Eva and Halskov, Kim and Karasti, Helena and Vines, John},
year = {2018},
keywords = {cscw, participation, Participatory design, temporality},
pages = {4--16},
}

    • Reuter, C., Ludwig, T., Kaufhold, M. & Spielhofer, T. (2018)Studie: Wie sehen Mitarbeiter von Feuerwehr und THW den Einsatz sozialer Medien in Gefahrenlagen?

      IN Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe, Vol. 1, Pages: 64–66
      [BibTeX] [Download PDF] 

      @article{reuter_studie_2018,
title = {Studie: {Wie} sehen {Mitarbeiter} von {Feuerwehr} und {THW} den {Einsatz} sozialer {Medien} in {Gefahrenlagen}?},
volume = {1},
url = {http://www.peasec.de/paper/2018/2018_ReuterLudwigKaufholdSpielhofer_FeuerwehrTHWSozialeMedienGefahrenlagen_CrisisPrevention.pdf},
journal = {Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe},
author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Spielhofer, Thomas},
year = {2018},
keywords = {CSCW, HCI, EmerGent, KontiKat, SMO},
pages = {64--66},
}

    • Jakobi, T., Stevens, G. & Seufert, A. (2018)Privacy-By-Design für das Connected Car: Architekturen aus Verbrauchersicht

      IN Datenschutz und Datensicherheit-DuD, Vol. 42, Pages: 704–707
      [BibTeX] 

      @article{jakobi_privacy-by-design_2018,
title = {Privacy-{By}-{Design} für das {Connected} {Car}: {Architekturen} aus {Verbrauchersicht}},
volume = {42},
issn = {1614-0702},
number = {11},
journal = {Datenschutz und Datensicherheit-DuD},
author = {Jakobi, Timo and Stevens, Gunnar and Seufert, Anna-Magdalena},
year = {2018},
pages = {704--707},
}

    • Meurer, J., Stein, M., Randall, D. & Wulf, V. (2018)Designing for way-finding as practices – A study of elderly people’s mobility

      IN International Journal of Human-Computer Studies, Vol. 115, Pages: 40–51 doi:https://doi.org/10.1016/j.ijhcs.2018.01.008
      [BibTeX] [Abstract] [Download PDF]

      Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly‘ people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.

      @article{meurer_designing_2018-1,
title = {Designing for way-finding as practices – {A} study of elderly people's mobility},
volume = {115},
issn = {1071-5819},
url = {http://www.sciencedirect.com/science/article/pii/S1071581918300521},
doi = {https://doi.org/10.1016/j.ijhcs.2018.01.008},
abstract = {Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly' people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.},
journal = {International Journal of Human-Computer Studies},
author = {Meurer, Johanna and Stein, Martin and Randall, David and Wulf, Volker},
year = {2018},
keywords = {Elderly people, Mobile sensing, Mobility, Mobility assistance ICT, Mobility probes, Senses of place, Way-finding practices, Young elderly people},
pages = {40--51},
}

    • Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A Sustainable Framework for User-Centered Information and Communication Technology Development-Cultivating Research Experiences from Living Labs in the Home

      [BibTeX] 

      @article{ogonowski_praxlabs_2018-1,
title = {{PRAXLABS}: {A} {Sustainable} {Framework} for {User}-{Centered} {Information} and {Communication} {Technology} {Development}-{Cultivating} {Research} {Experiences} from {Living} {Labs} in the {Home}},
author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan},
year = {2018},
keywords = {italg},
}

    • Ludwig, T., Kotthaus, C. & Döll, M. (2018)Nutzung von Projection Mapping zur Unterstützung von Hardware-Aneignung

      IN Mensch und Computer 2018-Tagungsband doi:10.18420/muc2018-mci-0256
      [BibTeX] 

      @article{ludwig_nutzung_2018-1,
title = {Nutzung von {Projection} {Mapping} zur {Unterstützung} von {Hardware}-{Aneignung}},
doi = {10.18420/muc2018-mci-0256},
number = {September 2018},
journal = {Mensch und Computer 2018-Tagungsband},
author = {Ludwig, Thomas and Kotthaus, Christoph and Döll, Michael},
year = {2018},
note = {Publisher: Mensch und Computer 2017},
keywords = {fablab},
}

    • Müller, C. (2018)Beteiligungsorientierte Technikgestaltung mit älteren Menschen

      IN Seniorenliga aktiv, Vol. 26, Pages: 8 – 10
      [BibTeX] [Download PDF] 

      @article{muller_beteiligungsorientierte_2018,
title = {Beteiligungsorientierte {Technikgestaltung} mit älteren {Menschen}},
volume = {26},
url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/01/aktiv_4_18_Seniorenliga_Beteiligung_Senioren_S8-10.pdf},
number = {1434-8292 / G45269},
journal = {Seniorenliga aktiv},
author = {Müller, Claudia},
year = {2018},
keywords = {italg},
pages = {8 -- 10},
}

    • Reuter, C., Hughes, A. L. & Kaufhold, M. (2018)Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research

      IN International Journal on Human-Computer Interaction (IJHCI), Vol. 34, Pages: 280–294 doi:10.1080/10447318.2018.1427832
      [BibTeX] [Abstract] [Download PDF]

      Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.

      @article{reuter_social_2018,
title = {Social {Media} in {Crisis} {Management}: {An} {Evaluation} and {Analysis} of {Crisis} {Informatics} {Research}},
volume = {34},
url = {http://www.peasec.de/paper/2018/2018_ReuterHughesKaufhold_SocialMediaCrisisManagementEvaluation_IJHCI.pdf},
doi = {10.1080/10447318.2018.1427832},
abstract = {Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.},
number = {4},
journal = {International Journal on Human-Computer Interaction (IJHCI)},
author = {Reuter, Christian and Hughes, Amanda Lee and Kaufhold, Marc-André},
year = {2018},
keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, Selected, SMO},
pages = {280--294},
}

    • Jakobi, T., Stevens, G., Castelli, N., Ogonowski, C., Schaub, F., Vindice, N., Randall, D., Tolmie, P. & Wulf, V. (2018)Evolving Needs in IoT Control and Accountability: A Longitudinal Study on Smart Home Intelligibility

      IN Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Vol. 2, Pages: 28 doi:https://doi.org/10.1145/3287049
      [BibTeX] 

      @article{jakobi_evolving_2018,
title = {Evolving {Needs} in {IoT} {Control} and {Accountability}: {A} {Longitudinal} {Study} on {Smart} {Home} {Intelligibility}},
volume = {2},
doi = {https://doi.org/10.1145/3287049},
number = {4},
journal = {Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies},
author = {Jakobi, Timo and Stevens, Gunnar and Castelli, Nico and Ogonowski, Corinna and Schaub, Florian and Vindice, Nils and Randall, Dave and Tolmie, Peter and Wulf, Volker},
year = {2018},
pages = {28},
}

    • Kaufhold, M., Riebe, T., Reuter, C., Hester, J., Jeske, D., Knüver, L. & Richert, V. (2018)Business Continuity Management in Micro Enterprises: Perception, Strategies and Use of ICT

      IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 10, Pages: 1–19 doi:10.4018/IJISCRAM.2018010101
      [BibTeX] 

      @article{kaufhold_business_2018,
title = {Business {Continuity} {Management} in {Micro} {Enterprises}: {Perception}, {Strategies} and {Use} of {ICT}},
volume = {10},
doi = {10.4018/IJISCRAM.2018010101},
number = {1},
journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
author = {Kaufhold, Marc-André and Riebe, Thea and Reuter, Christian and Hester, Julian and Jeske, Danny and Knüver, Lisa and Richert, Viktoria},
year = {2018},
keywords = {CSCW, EmerGent, KontiKat, Infrastruktur, RSF, Kooperation, MAKI},
pages = {1--19},
}

    • Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R., Tolmie, P. & Wulf, V. (2018)Facilitating Collaboration and Social Experiences with Videogames in Dementia: Results and Implications from a Participatory Design Study

      IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 175:1–175:23 doi:10.1145/3274444
      [BibTeX] [Download PDF] 

      @article{unbehaun_facilitating_2018,
title = {Facilitating {Collaboration} and {Social} {Experiences} with {Videogames} in {Dementia}: {Results} and {Implications} from a {Participatory} {Design} {Study}},
volume = {2},
issn = {2573-0142},
url = {http://doi.acm.org/10.1145/3274444},
doi = {10.1145/3274444},
number = {CSCW},
journal = {Proc. ACM Hum.-Comput. Interact.},
author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
month = nov,
year = {2018},
keywords = {A-Paper, dementia, exergame, ict, participatory design, qualitative research, videogame},
pages = {175:1--175:23},
}

    • Parmiggiani, E., Karasti, H., Baker, K. & Botero, A. (2018)Politics of environmental research infrastructure formation: When top-down policy-making meets bottom-up fragmentation

      IN Platypus, The CASTAC Blog, Vol. June 2018 doi:10.13140/RG.2.2.23993.83045
      [BibTeX] [Download PDF] 

      @article{parmiggiani_politics_2018,
title = {Politics of environmental research infrastructure formation: {When} top-down policy-making meets bottom-up fragmentation},
volume = {June 2018},
url = {http://blog.castac.org/2018/06/research-infrastructure/},
doi = {10.13140/RG.2.2.23993.83045},
journal = {Platypus, The CASTAC Blog},
author = {Parmiggiani, Elena and Karasti, Helena and Baker, Karen and Botero, Andrea},
year = {2018},
keywords = {cscw, MdK},
}

    • Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2018)Soziale Medien und Apps in Notsituationen: Eine repräsentative Studie über die Wahrnehmung in Deutschland

      IN BBK Bevölkerungsschutz, Vol. 2, Pages: 22–24
      [BibTeX] [Abstract] [Download PDF]

      Helfer bei Hochwassergefahr mobilisieren oder bei einem Terroranschlag Freunden auf Facebook mitteilen, dass es einem gut geht – immer mehr Menschen nutzen soziale Medien in Notsituationen, Krisen- oder Katastrophenlagen. Schließlich ist es heute kein Geheimnis mehr, dass soziale Medien in jenen Lagen (z. B. Überschwemmungen, Stürme, terroristische Anschläge) für diverse Gruppen (z. B. Bürger, Rettungsdienste) von Nutzen sein können. Während Stärken und Schwächen dieser Nutzung bereits eingehend erforscht wurden, widmen sich nur wenige Studien den betreffenden Wahrnehmungen innerhalb der Bevölkerung. Unsere repräsentative Untersuchung von Einstellungen der Bevölkerung in Deutschland gegenüber der Nutzung sozialer Medien in Notsituationen stellt die erste ihrer Art dar. Dabei zeigt sich, dass ungefähr die Hälfte der Befragten (44 \%) bereits in Notsituationen zum Zwecke des Teilens und / oder Herausfindens von Informationen auf soziale Medien zurückgegriffen hat. Zudem werden falsche Gerüchte in sozialen Medien mehrheitlich (74 \%) als Bedrohung empfunden. Notfall-Apps für das eigene Smartphone werden selten (16 \%) heruntergeladen, wobei Wetter- und Erste-Hilfe-Apps am beliebtesten sind.

      @article{reuter_soziale_2018,
title = {Soziale {Medien} und {Apps} in {Notsituationen}: {Eine} repräsentative {Studie} über die {Wahrnehmung} in {Deutschland}},
volume = {2},
url = {http://www.peasec.de/paper/2018/2018_ReuterKaufholdSpielhoferHahne_SozialeMedienAppsNotsituationen_BBK.pdf},
abstract = {Helfer bei Hochwassergefahr mobilisieren oder bei einem Terroranschlag Freunden auf Facebook mitteilen, dass es einem gut geht – immer mehr Menschen nutzen soziale Medien in Notsituationen, Krisen- oder Katastrophenlagen. Schließlich ist es heute kein Geheimnis mehr, dass soziale Medien in jenen Lagen (z. B. Überschwemmungen, Stürme, terroristische Anschläge) für diverse Gruppen (z. B. Bürger, Rettungsdienste) von Nutzen sein können. Während Stärken und Schwächen dieser Nutzung bereits eingehend erforscht wurden, widmen sich nur wenige Studien den betreffenden Wahrnehmungen innerhalb der Bevölkerung. Unsere repräsentative Untersuchung von Einstellungen der Bevölkerung in Deutschland gegenüber der Nutzung sozialer Medien in Notsituationen stellt die erste ihrer Art dar. Dabei zeigt sich, dass ungefähr die Hälfte der Befragten (44 \%) bereits in Notsituationen zum Zwecke des Teilens und / oder Herausfindens von Informationen auf soziale Medien zurückgegriffen hat. Zudem werden falsche Gerüchte in sozialen Medien mehrheitlich (74 \%) als Bedrohung empfunden. Notfall-Apps für das eigene Smartphone werden selten (16 \%) heruntergeladen, wobei Wetter- und Erste-Hilfe-Apps am beliebtesten sind.},
journal = {BBK Bevölkerungsschutz},
author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie},
year = {2018},
keywords = {CSCW, HCI, EmerGent, KontiKat, SMO},
pages = {22--24},
}

    • Karasti, H. & Blomberg, J. (2018)Studying Infrastructuring Ethnographically

      IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 233–265 doi:10.1007/s10606-017-9296-7
      [BibTeX] [Abstract]

      This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of small-scale and short-term studies. Instead research should address the challenges of empirically studying the heterogeneous, extended and complex phenomena of infrastructuring with an emphasis on the necessarily emerging and open-ended processual qualities of information infrastructures. While existing literature identifies issues that make the study of infrastructuring demanding, few propose ways of addressing these challenges. In this paper we review characteristics of information infrastructures identified in the literature that present challenges for their empirical study. We look to current research in the social sciences, particularly anthropology and science and technology studies (STS) that focus on how to study complex and extended phenomena ethnographically, to provide insight into the study of infrastructuring. Specifically, we reflect on infrastructuring as an object of ethnographic inquiry by building on the notion of “constructing the field.” Recent developments in how to conceptualize the ethnographic field are tied both to longstanding traditions and novel developments in anthropology and STS for studying extended and complex phenomena. Through a discussion of how dimensions of information infrastructures have been addressed practically, methodologically, and theoretically we aim to link the notion of constructing the ethnographic field with views on infrastructuring as a particular kind of object of inquiry. Thus we aim to provide an ethnographically sensitive and methodologically oriented “opening” for an alternative ontology for studying infrastructuring ethnographically.

      @article{karasti_studying_2018,
title = {Studying {Infrastructuring} {Ethnographically}},
volume = {27},
issn = {15737551},
doi = {10.1007/s10606-017-9296-7},
abstract = {This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of small-scale and short-term studies. Instead research should address the challenges of empirically studying the heterogeneous, extended and complex phenomena of infrastructuring with an emphasis on the necessarily emerging and open-ended processual qualities of information infrastructures. While existing literature identifies issues that make the study of infrastructuring demanding, few propose ways of addressing these challenges. In this paper we review characteristics of information infrastructures identified in the literature that present challenges for their empirical study. We look to current research in the social sciences, particularly anthropology and science and technology studies (STS) that focus on how to study complex and extended phenomena ethnographically, to provide insight into the study of infrastructuring. Specifically, we reflect on infrastructuring as an object of ethnographic inquiry by building on the notion of “constructing the field.” Recent developments in how to conceptualize the ethnographic field are tied both to longstanding traditions and novel developments in anthropology and STS for studying extended and complex phenomena. Through a discussion of how dimensions of information infrastructures have been addressed practically, methodologically, and theoretically we aim to link the notion of constructing the ethnographic field with views on infrastructuring as a particular kind of object of inquiry. Thus we aim to provide an ethnographically sensitive and methodologically oriented “opening” for an alternative ontology for studying infrastructuring ethnographically.},
number = {2},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Karasti, Helena and Blomberg, Jeanette},
year = {2018},
keywords = {cscw, MdK, Anthropology, Collaborative design, Constructing the field, Dimensions of information infrastructure, Ethnography, Information infrastructure, Infrastructuring, Object of inquiry, Reflexivity, Science and technology studies},
pages = {233--265},
}

    • Lehmann, J., Unbehaun, D., Jakobi, T., Wieching, R. & Wulf, V. (2018)Ethische Perspektiven AAL-und Monitoring-basierter Technologien im Pflegekontext

      [BibTeX] 

      @article{lehmann_ethische_2018,
title = {Ethische {Perspektiven} {AAL}-und {Monitoring}-basierter {Technologien} im {Pflegekontext}},
author = {Lehmann, Jasmin and Unbehaun, David and Jakobi, Timo and Wieching, Rainer and Wulf, Volker},
year = {2018},
}

    • Reuter, C., Ludwig, T. & Mischur, P. (2018)RescueGlass: Collaborative Applications involving Head-Mounted Displays for Red Cross Rescue Dog Units

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Pages: 1–38 doi:10.1007/s10606-018-9339-8
      [BibTeX] 

      @article{reuter_rescueglass_2018,
title = {{RescueGlass}: {Collaborative} {Applications} involving {Head}-{Mounted} {Displays} for {Red} {Cross} {Rescue} {Dog} {Units}},
doi = {10.1007/s10606-018-9339-8},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
author = {Reuter, Christian and Ludwig, Thomas and Mischur, Patrick},
year = {2018},
keywords = {HCI, A-Paper, KontiKat, Infrastruktur, KOKOS, Kooperation},
pages = {1--38},
}

    • Hensely-Schinkinger, S., Schorch, M. & Tellio${textbackslash}textbackslashbackslash$uglu, H. (2018)Using Cultural Probes in the Sensitive Research Setting of Informal Caregiving. A Case Study

      IN i-com, Vol. 17, Pages: 103–117
      [BibTeX] 

      @article{hensely-schinkinger_using_2018,
title = {Using {Cultural} {Probes} in the {Sensitive} {Research} {Setting} of {Informal} {Caregiving}. {A} {Case} {Study}},
volume = {17},
number = {2},
journal = {i-com},
author = {Hensely-Schinkinger, Susanne and Schorch, Marén and Tellio\${\textbackslash}textbackslashbackslash\$uglu, Hilda},
year = {2018},
pages = {103--117},
}

    • Lindner, D., Ludwig, T. & Amberg, M. (2018)Arbeit 4.0–Konzepte für eine neue Arbeitsgestaltung in KMU

      IN HMD Praxis Der Wirtschaftsinformatik, Vol. 6, Pages: 17
      [BibTeX] 

      @article{lindner_arbeit_2018,
title = {Arbeit 4.0–{Konzepte} für eine neue {Arbeitsgestaltung} in {KMU}},
volume = {6},
number = {1},
journal = {HMD Praxis Der Wirtschaftsinformatik},
author = {Lindner, Dominic and Ludwig, Thomas and Amberg, Michael},
year = {2018},
pages = {17},
}

    • Unbehaun, D., Aal, K., Vaziri, D., Lehmann, J., Weibert, A., Wieching, R. & Wulf, V. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige

      IN Demenz und Medien (Medien & Altern Heft 12 ), Pages: 96
      [BibTeX] 

      @article{unbehaun_qualitative_2018-1,
title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}},
journal = {Demenz und Medien (Medien \& Altern Heft 12 )},
author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush and Lehmann, Jasmin and Weibert, Anne and Wieching, Rainer and Wulf, Volker},
month = jun,
year = {2018},
pages = {96},
}

    • Summers, M. J., Rainero, I., Vercelli, A. E., Aumayr, G., de Rosario, H., Mönter, M., Kawashima, R., Vercelli, A. E., Rainero, I., Caglio, M., Carbone, C., Rubino, E., Sousa, I., Vasconcelos, M. J. M., Madureira, P., Ribeiro, J., Cardoso, N., Giannouli, E., Zijlstra, W., Alonso, S., Mönter, M., Schnieder, S., Roelen, S. D., Kächele, L., Krajewski, J., de Rosario, H., Laparra, J., Serrano, J. F., Medina, E., López, A., Pedrero, J. F., Martínez, Ú., Bazzani, M., Cogerino, C., Toso, G. M., Tommasone, G., Frisello, A., Aumayr, G., Haider, G., Bleier, D., Sturm, N., Kaartinen, N., Kern, A., Bandelow, S., Niederstrasser, N. G., Vaziri, D., Tabatabaei, A., Gouverneur, P., Lagodzinski, P., Wieching, R., Grzegorek, M., Yazdi, S. H., Shirahama, K., Wulf, V., Cho, Y., Kawashima, R., Burin, D., Nouchi, R., Summers, M. J. & Ciferri, L. (2018)The My Active and Healthy Aging (My-AHA) ICT platform to detect and prevent frailty in older adults: Randomized control trial design and protocol

      IN Alzheimer’s & Dementia: Translational Research & Clinical Interventions, Vol. 4, Pages: 252–262 doi:https://doi.org/10.1016/j.trci.2018.06.004
      [BibTeX] [Abstract] [Download PDF]

      Introduction Frailty increases the risk of poor health outcomes, disability, hospitalization, and death in older adults and affects 7\%–12\% of the aging population. Secondary impacts of frailty on psychological health and socialization are significant negative contributors to poor outcomes for frail older adults. Method The My Active and Healthy Aging (My-AHA) consortium has developed an information and communications technology–based platform to support active and healthy aging through early detection of prefrailty and provision of individually tailored interventions, targeting multidomain risks for frailty across physical activity, cognitive activity, diet and nutrition, sleep, and psychosocial activities. Six hundred adults aged 60 years and older will be recruited to participate in a multinational, multisite 18-month randomized controlled trial to test the efficacy of the My-AHA platform to detect prefrailty and the efficacy of individually tailored interventions to prevent development of clinical frailty in this cohort. A total of 10 centers from Italy, Germany, Austria, Spain, United Kingdom, Belgium, Sweden, Japan, South Korea, and Australia will participate in the randomized controlled trial. Results Pilot testing (Alpha Wave) of the My-AHA platform and all ancillary systems has been completed with a small group of older adults in Europe with the full randomized controlled trial scheduled to commence in 2018. Discussion The My-AHA study will expand the understanding of antecedent risk factors for clinical frailty so as to deliver targeted interventions to adults with prefrailty. Through the use of an information and communications technology platform that can connect with multiple devices within the older adult’s own home, the My-AHA platform is designed to measure an individual’s risk factors for frailty across multiple domains and then deliver personalized domain-specific interventions to the individual. The My-AHA platform is technology-agnostic, enabling the integration of new devices and sensor platforms as they emerge.

      @article{summers_my_2018,
title = {The {My} {Active} and {Healthy} {Aging} ({My}-{AHA}) {ICT} platform to detect and prevent frailty in older adults: {Randomized} control trial design and protocol},
volume = {4},
issn = {2352-8737},
url = {http://www.sciencedirect.com/science/article/pii/S2352873718300337},
doi = {https://doi.org/10.1016/j.trci.2018.06.004},
abstract = {Introduction Frailty increases the risk of poor health outcomes, disability, hospitalization, and death in older adults and affects 7\%–12\% of the aging population. Secondary impacts of frailty on psychological health and socialization are significant negative contributors to poor outcomes for frail older adults. Method The My Active and Healthy Aging (My-AHA) consortium has developed an information and communications technology–based platform to support active and healthy aging through early detection of prefrailty and provision of individually tailored interventions, targeting multidomain risks for frailty across physical activity, cognitive activity, diet and nutrition, sleep, and psychosocial activities. Six hundred adults aged 60 years and older will be recruited to participate in a multinational, multisite 18-month randomized controlled trial to test the efficacy of the My-AHA platform to detect prefrailty and the efficacy of individually tailored interventions to prevent development of clinical frailty in this cohort. A total of 10 centers from Italy, Germany, Austria, Spain, United Kingdom, Belgium, Sweden, Japan, South Korea, and Australia will participate in the randomized controlled trial. Results Pilot testing (Alpha Wave) of the My-AHA platform and all ancillary systems has been completed with a small group of older adults in Europe with the full randomized controlled trial scheduled to commence in 2018. Discussion The My-AHA study will expand the understanding of antecedent risk factors for clinical frailty so as to deliver targeted interventions to adults with prefrailty. Through the use of an information and communications technology platform that can connect with multiple devices within the older adult's own home, the My-AHA platform is designed to measure an individual's risk factors for frailty across multiple domains and then deliver personalized domain-specific interventions to the individual. The My-AHA platform is technology-agnostic, enabling the integration of new devices and sensor platforms as they emerge.},
journal = {Alzheimer's \& Dementia: Translational Research \& Clinical Interventions},
author = {Summers, Mathew J and Rainero, Innocenzo and Vercelli, Alessandro E and Aumayr, Georg and de Rosario, Helios and Mönter, Michaela and Kawashima, Ryuta and Vercelli, A E and Rainero, I and Caglio, M and Carbone, C and Rubino, E and Sousa, I and Vasconcelos, M J M and Madureira, P and Ribeiro, J and Cardoso, N and Giannouli, E and Zijlstra, W and Alonso, S and Mönter, M and Schnieder, S and Roelen, S D and Kächele, L and Krajewski, J and de Rosario, H and Laparra, J and Serrano, J F and Medina, E and López, A and Pedrero, J F and Martínez, Ú and Bazzani, M and Cogerino, C and Toso, G M and Tommasone, G and Frisello, A and Aumayr, G and Haider, G and Bleier, D and Sturm, N and Kaartinen, N and Kern, A and Bandelow, S and Niederstrasser, N G and Vaziri, D and Tabatabaei, A and Gouverneur, P and Lagodzinski, P and Wieching, R and Grzegorek, M and Yazdi, H Shariat and Shirahama, K and Wulf, V and Cho, Y and Kawashima, R and Burin, D and Nouchi, R and Summers, M J and Ciferri, L},
year = {2018},
keywords = {Older adults, Cognition, Frailty, Mood, Nutrition, Physical activity, Randomized control trial, Social activity},
pages = {252--262},
}

    • Reuter, C. & Kaufhold, M. (2018)Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics

      IN Journal of Contingencies and Crisis Management (JCCM), Vol. 26, Pages: 41–57 doi:10.1111/1468-5973.12196
      [BibTeX] [Abstract] [Download PDF]

      Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.

      @article{reuter_fifteen_2018,
title = {Fifteen {Years} of {Social} {Media} in {Emergencies}: {A} {Retrospective} {Review} and {Future} {Directions} for {Crisis} {Informatics}},
volume = {26},
url = {http://www.peasec.de/paper/2018/2018_ReuterKaufhold_FifteenYearsSocialMediaEmergencies_JCCM.pdf http://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12196/full},
doi = {10.1111/1468-5973.12196},
abstract = {Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.},
number = {1},
journal = {Journal of Contingencies and Crisis Management (JCCM)},
author = {Reuter, Christian and Kaufhold, Marc-André},
year = {2018},
keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, SMO, Terror, Kokos},
pages = {41--57},
}

    • Østergaard, K. L., Simonsen, J. & Karasti, H. (2018)Examining situated design practices: Nurses‘ transformations towards genuine participation

      IN Design Studies, Pages: 1–23 doi:10.1016/j.destud.2017.12.002
      [BibTeX] [Abstract]

      We scrutinise the concrete practices of participants‘ engagement in participatory design through an empirical case in which nurses from different hospital wards began as reluctant users, but gradually engaged in processes approaching genuine participation. We expand a newly proposed, psychologically inspired perspective into a conceptual frame to investigate transformations towards genuine participation. This analytical lens elucidates how participants engage in becoming authentic, credible, attentive and present in participatory endeavours, and how this affects reflection and learning. The case includes the designer’s process of becoming a genuine participant during the project. By offering a new take on the concept of genuine participation using a dimension characterised by a genuine, focused presence, we offer our lessons learnt from applying the framework.

      @article{ostergaard_examining_2018,
title = {Examining situated design practices: {Nurses}' transformations towards genuine participation},
issn = {0142694X},
doi = {10.1016/j.destud.2017.12.002},
abstract = {We scrutinise the concrete practices of participants' engagement in participatory design through an empirical case in which nurses from different hospital wards began as reluctant users, but gradually engaged in processes approaching genuine participation. We expand a newly proposed, psychologically inspired perspective into a conceptual frame to investigate transformations towards genuine participation. This analytical lens elucidates how participants engage in becoming authentic, credible, attentive and present in participatory endeavours, and how this affects reflection and learning. The case includes the designer's process of becoming a genuine participant during the project. By offering a new take on the concept of genuine participation using a dimension characterised by a genuine, focused presence, we offer our lessons learnt from applying the framework.},
journal = {Design Studies},
author = {Østergaard, Kija Lin and Simonsen, Jesper and Karasti, Helena},
year = {2018},
keywords = {cscw, Design practice, Design process, Participatory design, Reflective practice, User participation},
pages = {1--23},
}

    • Pipek, V., Karasti, H. & Bowker, G. C. (2018)Special Issue: Infrastructuring and Collaborative Design (Part II)

      IN Computer Supported Cooperative Work (CSCW), Vol. 27
      [BibTeX] 

      @article{pipek_special_2018,
title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design} ({Part} {II})},
volume = {27},
number = {2},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C},
year = {2018},
keywords = {cscw, MdK},
}

    • Ludwig, T. & Hoffmann, S. (2018)Erste-Hilfe-Brille: Augmented Reality zur Unterstützung von Ersthelfern in Notsituationen

      IN Mensch und Computer 2018-Workshopband
      [BibTeX] 

      @article{ludwig_erste-hilfe-brille_2018,
title = {Erste-{Hilfe}-{Brille}: {Augmented} {Reality} zur {Unterstützung} von {Ersthelfern} in {Notsituationen}},
journal = {Mensch und Computer 2018-Workshopband},
author = {Ludwig, Thomas and Hoffmann, Sven},
year = {2018},
}

    • Khovanskaya, V., Dombrowski, L., Harmon, E., Korn, M., Light, A., Stewart, M. & Voida, A. (2018)Designing Against the Status Quo

      IN Interactions, Vol. 25, Pages: 64–67 doi:10.1145/3178560
      [BibTeX] [Download PDF] 

      @article{khovanskaya_designing_2018,
title = {Designing {Against} the {Status} {Quo}},
volume = {25},
url = {http://amy.voida.com/wp-content/uploads/2018/03/designingAgainstTheStatusQuo-interactions2018.pdf},
doi = {10.1145/3178560},
number = {2},
journal = {Interactions},
author = {Khovanskaya, Vera and Dombrowski, Lynn and Harmon, Ellie and Korn, Matthias and Light, Ann and Stewart, Michael and Voida, Amy},
month = feb,
year = {2018},
keywords = {CSCW},
pages = {64--67},
}

    • Saad-Sulonen, J., Eriksson, E., Halskov, K., Karasti, H. & Vines, J. (2018)Unfolding participation over time in the design of IT

      IN CoDesign, Vol. 14, Pages: 1–3 doi:10.1080/15710882.2018.1426981
      [BibTeX] [Abstract] [Download PDF]

      The theme of this special issue is participation in the design of information technology (IT). The aim is to continue and contribute to the debate around the notion of participation in Participatory Design and participatory Human Computer Interaction (HCI) research, recently invigorated by Vines et al. (2012), Halskov and Hansen (2014) and Saad-­Sulonen et al. (2015). Ongoing transformations in IT mediated participation in contemporary societies at large are challenging us to explore the nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation temporally (e.g. ranging in scale from single projects taking place at one point in time to connected projects that occur over years as well as attend to more momentary participatory activities), and how they connect to notions of spatiality (both geographically and organizationally), offline and online participation (as a continuum of modes of participations ranging between traditional face-­to-­face to fully digitally mediated participation), as well as commitment to democracy and user empowerment and how these can be maintained. We invite submissions that 1 interrogate participation by analyzing and reflecting on the ways that participation unfolds in practice, over time, in the design of IT. Within the theme of ‚Unfolding Participation over Time in the Design of IT‘, authors are invited to consider (but are not limited to) the following issues and questions for this special issue: What kinds of new participatory configurations are emerging in contemporary settings? What temporalities and scales are associated with new participatory configurations? How can we map, analyze and reflect on how contemporary participation is unfolding over time? In what ways do contemporary participatory configurations and their unfolding over time relate to the original values of participatory design (e.g. democracy, quality of working life, alternatives, and politics)? How can we account for the diversity of participants, including large and diverse groups of users, but also designers and researchers as participants, in the unfolding design practices over time? Timeline

      @article{saad-sulonen_unfolding_2018,
title = {Unfolding participation over time in the design of {IT}},
volume = {14},
issn = {17453755},
url = {http://doi.org/10.1080/15710882.2018.1426981},
doi = {10.1080/15710882.2018.1426981},
abstract = {The theme of this special issue is participation in the design of information technology (IT). The aim is to continue and contribute to the debate around the notion of participation in Participatory Design and participatory Human Computer Interaction (HCI) research, recently invigorated by Vines et al. (2012), Halskov and Hansen (2014) and Saad-­Sulonen et al. (2015). Ongoing transformations in IT mediated participation in contemporary societies at large are challenging us to explore the nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation temporally (e.g. ranging in scale from single projects taking place at one point in time to connected projects that occur over years as well as attend to more momentary participatory activities), and how they connect to notions of spatiality (both geographically and organizationally), offline and online participation (as a continuum of modes of participations ranging between traditional face-­to-­face to fully digitally mediated participation), as well as commitment to democracy and user empowerment and how these can be maintained. We invite submissions that 1 interrogate participation by analyzing and reflecting on the ways that participation unfolds in practice, over time, in the design of IT. Within the theme of 'Unfolding Participation over Time in the Design of IT', authors are invited to consider (but are not limited to) the following issues and questions for this special issue: What kinds of new participatory configurations are emerging in contemporary settings? What temporalities and scales are associated with new participatory configurations? How can we map, analyze and reflect on how contemporary participation is unfolding over time? In what ways do contemporary participatory configurations and their unfolding over time relate to the original values of participatory design (e.g. democracy, quality of working life, alternatives, and politics)? How can we account for the diversity of participants, including large and diverse groups of users, but also designers and researchers as participants, in the unfolding design practices over time? Timeline},
number = {1},
journal = {CoDesign},
author = {Saad-Sulonen, Joanna and Eriksson, Eva and Halskov, Kim and Karasti, Helena and Vines, John},
year = {2018},
keywords = {cscw},
pages = {1--3},
}

    • Karasti, H., Pipek, V. & Bowker, G. C. (2018)An Afterword to ‘Infrastructuring and Collaborative Design‘

      IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 267–289 doi:10.1007/s10606-017-9305-x
      [BibTeX] 

      @article{karasti_afterword_2018,
title = {An {Afterword} to ‘{Infrastructuring} and {Collaborative} {Design}'},
volume = {27},
issn = {15737551},
doi = {10.1007/s10606-017-9305-x},
number = {2},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Karasti, Helena and Pipek, Volkmar and Bowker, Geoffrey C},
year = {2018},
keywords = {cscw, Mdk},
pages = {267--289},
}

    2017

    • Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2017)Social Media in Emergencies: A Representative Study on Citizens‘ Perception in Germany

      IN Proceedings of the ACM on Human-Computer Interaction, Vol. 1, Pages: 90:1–90:19 doi:10.1145/3134725
      [BibTeX] [Abstract] [Download PDF]

      The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens‘ perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens‘ perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones‘ weather and first aid apps.

      @article{reuter_social_2017-2,
title = {Social {Media} in {Emergencies}: {A} {Representative} {Study} on {Citizens}' {Perception} in {Germany}},
volume = {1},
shorttitle = {Social {Media} in {Emergencies}},
url = {https://doi.org/10.1145/3134725},
doi = {10.1145/3134725},
abstract = {The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones' weather and first aid apps.},
number = {CSCW},
urldate = {2021-04-16},
journal = {Proceedings of the ACM on Human-Computer Interaction},
author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie},
month = dec,
year = {2017},
keywords = {crisis, social media, emergency, perception, qualitative, quantitative},
pages = {90:1--90:19},
}

    • Weibert, A., Aal, K., Unbehaun, D. & Wulf, V. (2017)Geteilt vernetzt: Ausprägungen des Digital Divide unter älteren Migrantinnen in Deutschland Ältere Migrant/-innen und Medien

      IN Medien & Altern Heft 11, Pages: 94
      [BibTeX] 

      @article{weibert_geteilt_2017,
title = {Geteilt vernetzt: {Ausprägungen} des {Digital} {Divide} unter älteren {Migrantinnen} in {Deutschland} Ältere {Migrant}/-innen und {Medien}},
journal = {Medien \& Altern Heft 11},
author = {Weibert, Anne and Aal, Konstantin and Unbehaun, David and Wulf, Volker},
month = nov,
year = {2017},
pages = {94},
}

    • Beckers, K., Schosser, D., Pape, S. & Schaab, P. (2017)A Structured Comparison of Social Engineering Intelligence Gathering Tools

      IN Trust, Privacy and Security in Digital Business – 14th International Conference, TrustBus 2017, Pages: 232–246,
      [BibTeX] [Download PDF] 

      @article{beckers_structured_2017,
title = {A {Structured} {Comparison} of {Social} {Engineering} {Intelligence} {Gathering} {Tools}},
url = {http://link.springer.com/10.1007/978-3-319-64483-7_16.},
language = {en},
number = {ion 1},
journal = {Trust, Privacy and Security in Digital Business - 14th International Conference, TrustBus 2017},
author = {Beckers, K. and Schosser, D. and Pape, S. and Schaab, P.},
month = aug,
year = {2017},
note = {Place: Lyon, France},
keywords = {sidate},
pages = {232--246,},
}

    • Rohde, M., Brödner, P., Stevens, G., Betz, M. & Wulf, V. (2017)Grounded Design – a praxeological IS research perspective

      IN Journal of Information Technology, Vol. 32, Pages: 163–179 doi:10.1057/jit.2016.5
      [BibTeX] [Abstract] [Download PDF]

      In this paper, we propose Grounded Design – a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.

      @article{rohde_grounded_2017-1,
title = {Grounded {Design} - a praxeological {IS} research perspective},
volume = {32},
issn = {0268-3962},
url = {https://doi.org/10.1057/jit.2016.5},
doi = {10.1057/jit.2016.5},
abstract = {In this paper, we propose Grounded Design - a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.},
language = {en},
number = {2},
urldate = {2021-04-16},
journal = {Journal of Information Technology},
author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Betz, Matthias and Wulf, Volker},
month = jun,
year = {2017},
note = {Publisher: SAGE Publications Ltd},
keywords = {design case study, grounded theory, IS design research, praxeology, socio-technical systems},
pages = {163--179},
}

    • Ludwig, T., Boden, A. & Pipek, V. (2017)3D Printers as Sociable Technologies

      IN ACM Transactions on Computer-Human Interaction, Vol. 24, Pages: 1–28 doi:10.1145/3007205
      [BibTeX] [Abstract] [Download PDF]

      3D printers have become continuously more present and are a perspicuous example of how technologies are becoming more complex and ubiquitous. To some extent, the emerging technological infrastructures around them exemplify ways how digitalization will change production machines and lines, in general, in the Internet of Things (IoT). From an End-User Development perspective, the main question is how users can be supported in managing those complex digital production lines. To reach a better understanding, we carefully analyzed 3D printers as an example of highly digitalized production machines with regard to the creative activities of their users that help them to make these machines work for their practices. In our study of appropriation processes, we are concerned with situational and social aspects of the configuration and practice challenges associated with making digitalization work and how IoT technologies can support these collaborative appropriation activities of end users by making these machines more “sociable.” We therefore conceptualize the idea of “Sociable Technologies” and implement a prototype that provides hardware-integrated affordances for communicating and documenting practices of usage. Based on the findings of our evaluation, we derive lessons learnt when aiming at making complex technologies more usable.

      @article{ludwig_3d_2017-1,
title = {{3D} {Printers} as {Sociable} {Technologies}},
volume = {24},
issn = {1073-0516},
url = {https://dl.acm.org/doi/10.1145/3007205},
doi = {10.1145/3007205},
abstract = {3D printers have become continuously more present and are a perspicuous example of how technologies are becoming more complex and ubiquitous. To some extent, the emerging technological infrastructures around them exemplify ways how digitalization will change production machines and lines, in general, in the Internet of Things (IoT). From an End-User Development perspective, the main question is how users can be supported in managing those complex digital production lines. To reach a better understanding, we carefully analyzed 3D printers as an example of highly digitalized production machines with regard to the creative activities of their users that help them to make these machines work for their practices. In our study of appropriation processes, we are concerned with situational and social aspects of the configuration and practice challenges associated with making digitalization work and how IoT technologies can support these collaborative appropriation activities of end users by making these machines more “sociable.” We therefore conceptualize the idea of “Sociable Technologies” and implement a prototype that provides hardware-integrated affordances for communicating and documenting practices of usage. Based on the findings of our evaluation, we derive lessons learnt when aiming at making complex technologies more usable.},
number = {2},
journal = {ACM Transactions on Computer-Human Interaction},
author = {Ludwig, Thomas and Boden, Alexander and Pipek, Volkmar},
month = may,
year = {2017},
keywords = {fablab},
pages = {1--28},
}

    • Stevens, G. & Bossauer, P. (2017)Dealing with Personal Data in the Age of Big Data Economies

      IN Zeitschrift fuer Geistiges Eigentum / Intellectual Property Journal, Vol. 9, Pages: 266–278 doi:https://doi.org/10.1628/186723717X15069451170856
      [BibTeX] [Abstract]

      The technological development of the digital computer and new options to collect, store and transfer mass data have changed the world in the last 40 years. Moreover, due to the ongoing progress of computer power, the establishment of the Internet as critical infrastructure and the options of ubiquitous sensor systems will have a dramatic impact on economies and societies in the future. We give a brief overview about the technological basics especially with regard to the exponential growth of big data and current turn towards sensor-based data collection. From this stance, we reconsider the various dimensions of personal data and and market mechanisms that have an impact of data usage and protection.

      @article{stevens_dealing_2017,
title = {Dealing with {Personal} {Data} in the {Age} of {Big} {Data} {Economies}},
volume = {9},
doi = {https://doi.org/10.1628/186723717X15069451170856},
abstract = {The technological development of the digital computer and new options to collect, store and transfer mass data have changed the world in the last 40 years. Moreover, due to the ongoing progress of computer power, the establishment of the Internet as critical infrastructure and the options of ubiquitous sensor systems will have a dramatic impact on economies and societies in the future. We give a brief overview about the technological basics especially with regard to the exponential growth of big data and current turn towards sensor-based data collection. From this stance, we reconsider the various dimensions of personal data and and market mechanisms that have an impact of data usage and protection.},
number = {3},
journal = {Zeitschrift fuer Geistiges Eigentum / Intellectual Property Journal},
author = {Stevens, Gunnar and Bossauer, Paul},
year = {2017},
pages = {266--278},
}

    • Ludwig, T. (2017)Researching Complex Information Infrastructures

      [BibTeX] 

      @article{ludwig_researching_2017,
title = {Researching {Complex} {Information} {Infrastructures}},
author = {Ludwig, Thomas},
year = {2017},
}

    • Korn, M., de Carvalho, A. F. P., Langer, A., Zotz, P., Wulf, V. & Pipek, V. (2017)Nomadic Culture in Academic Settings: Pervasive Commuting and Institutional Support as Defining Elements

      IN International Reports on Socio-Informatics (IRSI), Vol. 14
      [BibTeX] 

      @article{korn_nomadic_2017,
title = {Nomadic {Culture} in {Academic} {Settings}: {Pervasive} {Commuting} and {Institutional} {Support} as {Defining} {Elements}},
volume = {14},
number = {3},
journal = {International Reports on Socio-Informatics (IRSI)},
author = {Korn, Matthias and de Carvalho, Aparecido Fabiano Pinatti and Langer, Amanda and Zotz, Phillipe and Wulf, Volker and Pipek, Volkmar},
year = {2017},
keywords = {MdK},
}

    • Wulf, V., Pipek, V., Rohde, M., Stevens, G. & Randall, D. (2017)Socio Informatics – A practice‐based perspective Proposed Table of Contents

      [BibTeX] [Abstract] [Download PDF]

      The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; ‚living labs‘ and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, ‚Socio Informatics‘ is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.

      @article{wulf_socio_2017,
title = {Socio {Informatics} – {A} practice‐based perspective {Proposed} {Table} of {Contents}},
url = {https://www.uni-siegen.de/infme/start_ifm/downloads/tagungen/eusset/book_proposal_socio.pdf},
abstract = {The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; 'living labs' and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, 'Socio Informatics' is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.},
author = {Wulf, Volker and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Randall, Dave},
year = {2017},
}

    • Pipek, V., Karasti, H. & Bowker, G. C. (2017)Special Issue: Infrastructuring and Collaborative Design

      IN Computer Supported Cooperative Work (CSCW), Vol. 26
      [BibTeX] 

      @article{pipek_special_2017,
title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design}},
volume = {26},
number = {1-2},
journal = {Computer Supported Cooperative Work (CSCW)},
author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C},
year = {2017},
keywords = {cscw, MdK},
}

    • Stevens, G., Bossauer, P., Jakobi, T. & Pakusch, C. (2017)Second Dashboard: Information Demands in a Connected Car

      IN Mensch und Computer 2017-Tagungsband
      [BibTeX] 

      @article{stevens_second_2017,
title = {Second {Dashboard}: {Information} {Demands} in a {Connected} {Car}},
journal = {Mensch und Computer 2017-Tagungsband},
author = {Stevens, Gunnar and Bossauer, Paul and Jakobi, Timo and Pakusch, Christina},
year = {2017},
}

    • Boden, A. & Giljohann, S. (2017)IT Supported Police Work: A Case Study of an Interactive Patrol Car Projekt in Germany

      IN International Reports on Socio-Informatics (IRSI), Vol. 14
      [BibTeX] 

      @article{boden_it_2017,
title = {{IT} {Supported} {Police} {Work}: {A} {Case} {Study} of an {Interactive} {Patrol} {Car} {Projekt} in {Germany}},
volume = {14},
issn = {1861-4280},
number = {1},
journal = {International Reports on Socio-Informatics (IRSI)},
author = {Boden, Alexander and Giljohann, Stefanie},
year = {2017},
}

    • Reuter, C. (2017)Special Issue on Human-Computer Interaction and Social Media in Critical Systems

      IN Journal of Contingencies and Crisis Management (JCCM), Vol. accepted
      [BibTeX] 

      @article{reuter_special_2017-1,
title = {Special {Issue} on {Human}-{Computer} {Interaction} and {Social} {Media} in {Critical} {Systems}},
volume = {accepted},
journal = {Journal of Contingencies and Crisis Management (JCCM)},
author = {Reuter, Christian},
year = {2017},
keywords = {PRAXLABS},
}

    • Reuter, C. & al , E. (2017)Introduction: HCI and Social Media in Critical Systems

      IN Journal of Contingencies and Crisis Management (JCCM), Vol. accepted
      [BibTeX] 

      @article{reuter_introduction_2017,
title = {Introduction: {HCI} and {Social} {Media} in {Critical} {Systems}},
volume = {accepted},
journal = {Journal of Contingencies and Crisis Management (JCCM)},
author = {Reuter, Christian and al, Et},
year = {2017},
}

    • Reuter, C., Hughes, A., Hiltz, S. R., Imran, M. & Plotnick, L. (2017)Special Issue on Social Media in Crisis Management

      IN International Journal on Human-Computer Interaction (IJHCI), Vol. accepted
      [BibTeX] 

      @article{reuter_special_2017,
title = {Special {Issue} on {Social} {Media} in {Crisis} {Management}},
volume = {accepted},
journal = {International Journal on Human-Computer Interaction (IJHCI)},
author = {Reuter, Christian and Hughes, Amanda and Hiltz, Starr Roxanne and Imran, Muhammad and Plotnick, Linda},
year = {2017},
}

    • Stevens, G., Bossauer, P., Neifer, T. & Hanschke, S. (2017)Using Shopping Data to Design Sustainable Consumer Apps

      IN Proceedings of SustainIT 2017
      [BibTeX] 

      @article{stevens_using_2017,
title = {Using {Shopping} {Data} to {Design} {Sustainable} {Consumer} {Apps}},
journal = {Proceedings of SustainIT 2017},
author = {Stevens, Gunnar and Bossauer, Paul and Neifer, T. and Hanschke, S.},
year = {2017},
}

    • Paluch, R., Krueger, M., Hendrikse, M. M. E., Grimm, G., Hohmann, V. & Meis, M. (2017)Ethnographic research: The interrelation of spatial awareness, everyday life, laboratory environments, and effects of hearing aids

      IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 6, Pages: 39–46
      [BibTeX] [Abstract] [Download PDF]

      Hearing is multidimensional. It affects the whole body and yet it is still an open question whether and how general factors of everyday life are affected by the use of modern hearing aids (HA) with different signal processing options. This study addressed, therefore, the question to what extent HA may shape the HA users’ everyday life. Accordingly, the behavior of N=22 HA users and non-users was observed experimentally using a theory-based ethnographic research design that comprises written reports and several steps of theorizing and reasoning. Data were collected in two specific everyday life situations (road traffic and restaurant) and by three modes (unaided, omnidirectional, and directional microphone mode). The analytical results of the ethnographical studies were summarized and used for testing hypotheses in an advanced laboratory with virtual audio-visual environments reproducing the same everyday life situations. Different typical behavior patterns were identified by means of fieldnotes, indicating that hearing impaired users with the first experience of HA provision showed comparatively expressive orientation reactions towards spatial sound sources. The behavior analyses were partly confirmed by questionnaire data. The analytical results led to first suggestions and improvements for the ongoing (re-)creation of virtual audio-visual scenes.

      @article{paluch_ethnographic_2017,
title = {Ethnographic research: {The} interrelation of spatial awareness, everyday life, laboratory environments, and effects of hearing aids},
volume = {6},
copyright = {Copyright (c) 2018 Richard Paluch, Melanie Krueger, Maartje M. E. Hendrikse, Giso Grimm, Volker Hohmann, Markus Meis},
issn = {2596-5522},
shorttitle = {Ethnographic research},
url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2017-06},
abstract = {Hearing is multidimensional. It affects the whole body and yet it is still an open question whether and how general factors of everyday life are affected by the use of modern hearing aids (HA) with different signal processing options. This study addressed, therefore, the question to what extent HA may shape the HA users’ everyday life. Accordingly, the behavior of N=22 HA users and non-users was observed experimentally using a theory-based ethnographic research design that comprises written reports and several steps of theorizing and reasoning. Data were collected in two specific everyday life situations (road traffic and restaurant) and by three modes (unaided, omnidirectional, and directional microphone mode). The analytical results of the ethnographical studies were summarized and used for testing hypotheses in an advanced laboratory with virtual audio-visual environments reproducing the same everyday life situations. Different typical behavior patterns were identified by means of fieldnotes, indicating that hearing impaired users with the first experience of HA provision showed comparatively expressive orientation reactions towards spatial sound sources. The behavior analyses were partly confirmed by questionnaire data. The analytical results led to first suggestions and improvements for the ongoing (re-)creation of virtual audio-visual scenes.},
language = {en},
urldate = {2021-04-16},
journal = {Proceedings of the International Symposium on Auditory and Audiological Research},
author = {Paluch, Richard and Krueger, Melanie and Hendrikse, Maartje M. E. and Grimm, Giso and Hohmann, Volker and Meis, Markus},
year = {2017},
keywords = {everyday life, auditory spatial awareness, behavior patterns, Ecological validity, effects of hearing aids, ethnographic research, grounded theory, laboratory environments},
pages = {39--46},
}

    • Meis, M., Krueger, M., Gebhard, M., v Gablenz, P., Holube, I., Grimm, G. & Paluch, R. (2017)Development and application of a code system to analyse behaviour in real life listening environments

      IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 6, Pages: 31–38
      [BibTeX] [Abstract] [Download PDF]

      Numerous studies showed that different hearing aid (HA) algorithms improve speech intelligibility in typical lab situations as measures of clinical efficacy. From the perspective of auditory ecology, it remains obscure to what extent these results really allow for estimating the outcome in listening situations in real life. One promising tool is the observation of participants behaviour induced by different HA settings. We developed an annotation system for coding the behaviour related to the framework of the International Classification of Functioning, Disability and Health (ICF) in iterative steps. The first inputs were derived from a series of lab studies, using virtual acoustics. It was shown that different directional modes of HAs influenced real life behaviour. First indications of activity limitation according to ICF (d3504 ‘Conversing with many people’) were found. Additionally, the behaviour of users in real life was described by means of ‘ethnographical walks’ outside of the laboratory using field notes. We identified further behaviour patterns addressing spatial awareness. The conversation related ICF sub-categories were validated by analyses of inter-rater reliability (IRR). The outcome of these analyses led to a reformulation of an annotation/coding system for the usage on tablet PCs for instantaneous coding of the test persons behaviour in real life.

      @article{meis_development_2017,
title = {Development and application of a code system to analyse behaviour in real life listening environments},
volume = {6},
copyright = {Copyright (c) 2018 Markus Meis, Melanie Krueger, Maria Gebhard, Petra v. Gablenz, Inga Holube, Giso Grimm, Richard Paluch},
issn = {2596-5522},
url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2017-05},
abstract = {Numerous studies showed that different hearing aid (HA) algorithms improve speech intelligibility in typical lab situations as measures of clinical efficacy. From the perspective of auditory ecology, it remains obscure to what extent these results really allow for estimating the outcome in listening situations in real life. One promising tool is the observation of participants behaviour induced by different HA settings. We developed an annotation system for coding the behaviour related to the framework of the International Classification of Functioning, Disability and Health (ICF) in iterative steps. The first inputs were derived from a series of lab studies, using virtual acoustics. It was shown that different directional modes of HAs influenced real life behaviour. First indications of activity limitation according to ICF (d3504 ‘Conversing with many people’) were found. Additionally, the behaviour of users in real life was described by means of ‘ethnographical walks’ outside of the laboratory using field notes. We identified further behaviour patterns addressing spatial awareness. The conversation related ICF sub-categories were validated by analyses of inter-rater reliability (IRR). The outcome of these analyses led to a reformulation of an annotation/coding system for the usage on tablet PCs for instantaneous coding of the test persons behaviour in real life.},
language = {en},
urldate = {2021-04-16},
journal = {Proceedings of the International Symposium on Auditory and Audiological Research},
author = {Meis, Markus and Krueger, Melanie and Gebhard, Maria and Gablenz, Petra v and Holube, Inga and Grimm, Giso and Paluch, Richard},
year = {2017},
keywords = {annotation, ethnography, audiology, behaviour analyses, ecological validity, Health related Quality of Life, ICF},
pages = {31--38},
}

    • Stickel, O., Stilz, M. & Pipek, V. (2017)MuC-Makerspace: Academic practices in Community Innovation and (Digital) Fabrication

      doi:10.18420/muc2017-ws16-0429
      [BibTeX] [Abstract] [Download PDF]

      This workshop is intended to illustrate cases of Fab Labs, Makerspaces, Urban Labs and similar hubs at or in cooperation with academic institutions. Its goal is to provide a forum for discussing how such communities and spaces influence and are influenced by teaching, learning, research, outreach and dissemination as well as on challenges and perspectives in establishing, running and integrating such communities with other aspects of academic work.

      @article{stickel_muc-makerspace_2017,
title = {{MuC}-{Makerspace}: {Academic} practices in {Community} {Innovation} and ({Digital}) {Fabrication}},
shorttitle = {{MuC}-{Makerspace}},
url = {http://dl.gi.de/handle/20.500.12116/3232},
doi = {10.18420/muc2017-ws16-0429},
abstract = {This workshop is intended to illustrate cases of Fab Labs, Makerspaces, Urban Labs and similar hubs at or in cooperation with academic institutions. Its goal is to provide a forum for discussing how such communities and spaces influence and are influenced by teaching, learning, research, outreach and dissemination as well as on challenges and perspectives in establishing, running and integrating such communities with other aspects of academic work.},
language = {en},
urldate = {2021-04-16},
author = {Stickel, Oliver and Stilz, Melanie and Pipek, Volkmar},
year = {2017},
note = {Accepted: 2017-08-09T20:56:54Z
Publisher: Gesellschaft für Informatik e.V.},
}

    • Winter, D., Bittenbinder, S., Hinderks, A. & Thomaschewski, J. (2017)UX-Kompetenz von Organisationen – Wie kann die UX-Kompetenz einer Organisation gesteigert werden?

      IN Gesellschaft für Informatik e.V., Vol. Mensch und Computer 2017 – Usability Professionals, Pages: 4 doi:10.18420/muc2017-up-0003
      [BibTeX] [Abstract] [Download PDF]

      Um die User Experience einzelner Produkte zu verbessern stehen bereits einige Methoden zur Verfügung. Möchten wir aber alle Produkte verbessern, müssen wir unseren Blick auf die herstellende Organisation richten. Dabei stellt sich die Frage, wie wir die UX-Kompetenz einer ganzen Organisation verbessern können. Gemeinsam mit den Teilnehmern suchen wir Antworten auf diese Frage. Wir erarbeiten die häufigsten Problemstellen und finden Ansatzpunkte zur Verbesserung. Dabei fokussieren wir uns auf zwei entscheidene Bereiche zur Kompetenzentwicklung: Erzeugen neuer Kompetenz und Verbesserung der Anwendbarkeit der bestehenden Kompetenz.

      @article{winter_ux-kompetenz_2017,
title = {{UX}-{Kompetenz} von {Organisationen} – {Wie} kann die {UX}-{Kompetenz} einer {Organisation} gesteigert werden?},
volume = {Mensch und Computer 2017 - Usability Professionals},
url = {http://dl.gi.de/handle/20.500.12116/5786},
doi = {10.18420/muc2017-up-0003},
abstract = {Um die User Experience einzelner Produkte zu verbessern stehen bereits einige Methoden zur Verfügung. Möchten wir aber alle Produkte verbessern, müssen wir unseren Blick auf die herstellende Organisation richten. Dabei stellt sich die Frage, wie wir die UX-Kompetenz einer ganzen Organisation verbessern können. Gemeinsam mit den Teilnehmern suchen wir Antworten auf diese Frage. Wir erarbeiten die häufigsten Problemstellen und finden Ansatzpunkte zur Verbesserung. Dabei fokussieren wir uns auf zwei entscheidene Bereiche zur Kompetenzentwicklung: Erzeugen neuer Kompetenz und Verbesserung der Anwendbarkeit der bestehenden Kompetenz.},
language = {de},
urldate = {2021-04-16},
journal = {Gesellschaft für Informatik e.V.},
author = {Winter, Dominique and Bittenbinder, Sven and Hinderks, Andreas and Thomaschewski, Jörg},
year = {2017},
note = {Accepted: 2017-11-18T00:36:43Z
Publisher: Gesellschaft für Informatik e.V.},
keywords = {italg},
pages = {4},
}

    • Gray, B., Ciolfi, L., de Carvalho, A. F. P., D’Andrea, A. & Wixted, L. (2017)Post-Fordist reconfigurations of gender, work and life: theory and practice

      IN The British Journal of Sociology, Pages: 1–23 doi:10.1111/1468-4446.12267
      [BibTeX] [Abstract]

      Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (information and communication technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowl- edge Economy from the perspectives of workers themselves. Recent theorizations of post-Fordist work patterns emphasize a rearranging of work and life place boun- daries; a reconfiguring of work and life time boundaries; and a dissolving of the gen- dered boundaries of work and life (production and social reproduction) (Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt andNegri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one’s own life, which is articulated in terms of individualized boundary-drawing. While younger men embraced ‘always on‘ work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for youngerwomenwho also struggled tomake time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalized struggles of these relatively privilegedmiddle-class work- ers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.

      @article{gray_post-fordist_2017,
title = {Post-{Fordist} reconfigurations of gender, work and life: theory and practice},
issn = {00071315},
doi = {10.1111/1468-4446.12267},
abstract = {Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (information and communication technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowl- edge Economy from the perspectives of workers themselves. Recent theorizations of post-Fordist work patterns emphasize a rearranging of work and life place boun- daries; a reconfiguring of work and life time boundaries; and a dissolving of the gen- dered boundaries of work and life (production and social reproduction) (Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt andNegri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one's own life, which is articulated in terms of individualized boundary-drawing. While younger men embraced ‘always on' work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for youngerwomenwho also struggled tomake time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalized struggles of these relatively privilegedmiddle-class work- ers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.},
journal = {The British Journal of Sociology},
author = {Gray, Breda and Ciolfi, Luigina and de Carvalho, Aparecido Fabiano Pinatti and D'Andrea, Anthony and Wixted, Lisa},
year = {2017},
keywords = {work, gender, life, post-fordism, production, social reproduction},
pages = {1--23},
}

    • Reuter, C. & Spielhofer, T. (2017)Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens‘ Perception of Social Media in Emergencies in Europe

      IN Journal Technological Forecasting and Social Change (TFSC), Vol. 121, Pages: 168–180 doi:10.1016/j.techfore.2016.07.038
      [BibTeX] [Abstract] [Download PDF]

      Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available – especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent‘ this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens‘ attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens‘ attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.

      @article{reuter_towards_2017,
title = {Towards {Social} {Resilience}: {A} {Quantitative} and {Qualitative} {Survey} on {Citizens}' {Perception} of {Social} {Media} in {Emergencies} in {Europe}},
volume = {121},
url = {http://www.wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocialresilience-citizensurvey_tfsc.pdf http://www.sciencedirect.com/science/article/pii/S0040162516301986 http://wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocial},
doi = {10.1016/j.techfore.2016.07.038},
abstract = {Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available - especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent' this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens' attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens' attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.},
journal = {Journal Technological Forecasting and Social Change (TFSC)},
author = {Reuter, Christian and Spielhofer, Thomas},
year = {2017},
keywords = {CSCW, A-Paper, EmerGent, SMO, RSF},
pages = {168--180},
}

    • Vaziri, D., Aal, K., Gschwind, Y. J., Delbaere, K., Weibert, A., Annegarn, J., de Rosario, H., Wieching, R., Randall, D. & Wulf, V. (2017)Analysis of effects and usage indicators for a ICT-based fall prevention system in community dwelling older adults

      IN International Journal of Human-Computer Studies, Vol. 106, Pages: 10–25 doi:10.1016/j.ijhcs.2017.05.004
      [BibTeX] 

      @article{vaziri_analysis_2017,
title = {Analysis of effects and usage indicators for a {ICT}-based fall prevention system in community dwelling older adults},
volume = {106},
doi = {10.1016/j.ijhcs.2017.05.004},
number = {February},
journal = {International Journal of Human-Computer Studies},
author = {Vaziri, Daryoush and Aal, Konstantin and Gschwind, Yves J and Delbaere, Kim and Weibert, Anne and Annegarn, Janneke and de Rosario, Helios and Wieching, Rainer and Randall, David and Wulf, Volker},
year = {2017},
keywords = {Exergames, Fall prevention, ICT Design, Older adults, Wearables},
pages = {10--25},
}

    • Ogonowski, C., Hennes, P., Läkamp, J. & Seiffert, M. (2017)Shop und Play-Erlebnis im Smart Home: Mit Technik weg von der Technik

      IN Mittelstand-Digital WISSENSCHAFT TRIFFT PRAXIS, Pages: 63–71
      [BibTeX] [Abstract] [Download PDF]

      Die Überlegung ein Smart Home-System in Neu- oder Bestandbauten zu integrieren wird heute in immer mehr Haushalten diskutiert. Bestehende Systemlösungen sind derzeit aber nur limitiert am Bedarf der Nutzer orientiert, immer noch technisch komplex und überwiegend manuell in Betrieb zu nehmen. Im Rahmen einer Living Lab-Studie haben wir uns dieser Problemstellung mittels einer qualitativen Daten-erhebung in 14 Testhaushalten genähert. Wir haben zunächst Bedürfnisse und gegenwärtige Probleme mit aktuellen Systemlösungen am Markt analysiert und darauf aufbauend nutzerzentriert ein Konzept für die bedarfsgerechte Auswahl-, Regeldefinition und Inbetriebnahme eines Smart Home-Systems entwickelt. Dabei soll die technische Auswahl und Konfiguration des Smart Home-Systems in den der Installation vorgelagerten Einkaufs- und Logistik-Prozess übertragen werden und den Nutzer von der technischen Inbetriebnahme befreien, um so das Erlebnis und den Mehrwert eines smarten Zuhauses zu steigern.

      @article{ogonowski_shop_2017,
title = {Shop und {Play}-{Erlebnis} im {Smart} {Home}: {Mit} {Technik} weg von der {Technik}},
url = {http://smartlive.wineme.fb5.uni-siegen.de/wp-uploads/2017/02/Ogonowski_ShopundPlay.pdf},
abstract = {Die Überlegung ein Smart Home-System in Neu- oder Bestandbauten zu integrieren wird heute in immer mehr Haushalten diskutiert. Bestehende Systemlösungen sind derzeit aber nur limitiert am Bedarf der Nutzer orientiert, immer noch technisch komplex und überwiegend manuell in Betrieb zu nehmen. Im Rahmen einer Living Lab-Studie haben wir uns dieser Problemstellung mittels einer qualitativen Daten-erhebung in 14 Testhaushalten genähert. Wir haben zunächst Bedürfnisse und gegenwärtige Probleme mit aktuellen Systemlösungen am Markt analysiert und darauf aufbauend nutzerzentriert ein Konzept für die bedarfsgerechte Auswahl-, Regeldefinition und Inbetriebnahme eines Smart Home-Systems entwickelt. Dabei soll die technische Auswahl und Konfiguration des Smart Home-Systems in den der Installation vorgelagerten Einkaufs- und Logistik-Prozess übertragen werden und den Nutzer von der technischen Inbetriebnahme befreien, um so das Erlebnis und den Mehrwert eines smarten Zuhauses zu steigern.},
number = {6},
journal = {Mittelstand-Digital WISSENSCHAFT TRIFFT PRAXIS},
author = {Ogonowski, Corinna and Hennes, Philippe and Läkamp, Jens and Seiffert, Maximilian},
year = {2017},
keywords = {PRAXLABS, SMARTLIVE},
pages = {63--71},
}

    • Weibert, A., Randall, D. & Wulf, V. (2017)Extending Value Sensitive Design to Off-the-Shelf Technology: Lessons Learned from a Local Intercultural Computer Club

      IN Interacting with Computers, Vol. 29, Pages: 715–736
      [BibTeX] 

      @article{weibert_extending_2017,
title = {Extending {Value} {Sensitive} {Design} to {Off}-the-{Shelf} {Technology}: {Lessons} {Learned} from a {Local} {Intercultural} {Computer} {Club}},
volume = {29},
number = {5},
journal = {Interacting with Computers},
author = {Weibert, Anne and Randall, Dave and Wulf, Volker},
year = {2017},
pages = {715--736},
}

    • Ludwig, T., Hansson, K., Aitamurto, T. & Gupta, N. (2017)Special Issue on Crowd Dynamics: Conflicts, Contradictions, and Cooperation Issues in Crowdsourcing

      IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. accepted
      [BibTeX] 

      @article{ludwig_special_2017,
title = {Special {Issue} on {Crowd} {Dynamics}: {Conflicts}, {Contradictions}, and {Cooperation} {Issues} in {Crowdsourcing}},
volume = {accepted},
journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (