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    Fatemeh Alizadeh, M.Sc.


    Mail:fatemeh.alizadeh(at)uni-siegen.de

    Raum: –

    Telefon: –

    Vita

    Fatemeh Alizadeh ist wissenschaftliche Mitarbeiterin und Doktorandin am Lehrstuhl für Wirtschaftsinformatik, insbesondere IT-Sicherheit und Verbraucherinformatik an der Universität Siegen. Nach ihrem Bachelor-Abschluss in Informatik setzte sie ihr Studium mit einem ersten Master-Abschluss in Künstlicher Intelligenz und einem zweiten in Mensch-Computer-Interaktion an der Universität Siegen fort, während dessen sie den Usability Challenge Award in Deutschland gewonnen hat. Fatemehs Forschungsinteresse gilt der Entwicklung neuer und kreativer Kommunikationstechniken zwischen Nutzern und undurchsichtigen KI-Algorithmen, um den Nutzern eine befriedigendere und ansprechendere Interaktion zu ermöglichen.

    Publikationen

    2021


    • Pins, D., Jakobi, T., Boden, A., Alizadeh, F. & Wulf, V. (2021)Alexa, We Need to Talk: A Data Literacy Approach on Voice Assistants

      Designing Interactive Systems Conference 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 495–507 doi:10.1145/3461778.3462001
      [BibTeX] [Abstract] [Download PDF]

      Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.

      @inproceedings{pins_alexa_2021,
      address = {New York, NY, USA},
      series = {{DIS} '21},
      title = {Alexa, {We} {Need} to {Talk}: {A} {Data} {Literacy} {Approach} on {Voice} {Assistants}},
      isbn = {978-1-4503-8476-6},
      shorttitle = {Alexa, {We} {Need} to {Talk}},
      url = {https://doi.org/10.1145/3461778.3462001},
      doi = {10.1145/3461778.3462001},
      abstract = {Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.},
      urldate = {2021-07-05},
      booktitle = {Designing {Interactive} {Systems} {Conference} 2021},
      publisher = {Association for Computing Machinery},
      author = {Pins, Dominik and Jakobi, Timo and Boden, Alexander and Alizadeh, Fatemeh and Wulf, Volker},
      month = jun,
      year = {2021},
      pages = {495--507},
      }


    • Alizadeh, F., Stevens, G. & Esau, M. (2021)I Don’t Know, Is AI Also Used in Airbags?

      IN i-com, Vol. 20, Pages: 3–17 doi:doi:10.1515/icom-2021-0009
      [BibTeX] [Download PDF]

      @article{alizadeh_i_2021,
      title = {I {Don}’t {Know}, {Is} {AI} {Also} {Used} in {Airbags}?},
      volume = {20},
      url = {https://doi.org/10.1515/icom-2021-0009},
      doi = {doi:10.1515/icom-2021-0009},
      number = {1},
      journal = {i-com},
      author = {Alizadeh, Fatemeh and Stevens, Gunnar and Esau, Margarita},
      year = {2021},
      pages = {3--17},
      }


    • Jakobi, T., Alizadeh, F., Marburger, M. & Stevens, G. (2021)A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use

      doi:10.1145/3473856.3473891
      [BibTeX] [Abstract] [Download PDF]

      New cars are increasingly „connected“ by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.

      @article{jakobi_consumer_2021,
      title = {A {Consumer} {Perspective} on {Privacy} {Risk} {Awareness} of {Connected} {Car} {Data} {Use}},
      url = {http://dl.gi.de/handle/20.500.12116/37266},
      doi = {10.1145/3473856.3473891},
      abstract = {New cars are increasingly "connected" by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.},
      language = {en},
      urldate = {2021-09-16},
      author = {Jakobi, Timo and Alizadeh, Fatemeh and Marburger, Martin and Stevens, Gunnar},
      year = {2021},
      note = {Accepted: 2021-09-03T19:10:19Z
      Publisher: ACM},
      }

    2020


    • Alizadeh, F. (2020)“Exploration of Cyber Victimology through Victims’ Narrations to Design for Digital Resilience”

      , Siegen
      [BibTeX] [Download PDF]

      @phdthesis{alizadeh_exploration_2020,
      address = {Siegen},
      title = {“{Exploration} of {Cyber} {Victimology} through {Victims}’ {Narrations} to {Design} for {Digital} {Resilience}”},
      url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2020/11/Masterarbeit-Alizadeh.pdf},
      school = {University of Siegen},
      author = {Alizadeh, Fatemeh},
      month = feb,
      year = {2020},
      keywords = {thesis},
      }


    • Alizadeh, F., Esau, M., Stevens, G. & Cassens, L. (2020)eXplainable AI: Take one Step Back, Move two Steps forward

      doi:10.18420/muc2020-ws111-369
      [BibTeX] [Abstract] [Download PDF]

      In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.

      @article{alizadeh_explainable_2020,
      title = {{eXplainable} {AI}: {Take} one {Step} {Back}, {Move} two {Steps} forward},
      shorttitle = {{eXplainable} {AI}},
      url = {http://dl.gi.de/handle/20.500.12116/33513},
      doi = {10.18420/muc2020-ws111-369},
      abstract = {In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.},
      language = {en},
      urldate = {2021-04-15},
      author = {Alizadeh, Fatemeh and Esau, Margarita and Stevens, Gunnar and Cassens, Lena},
      year = {2020},
      note = {Accepted: 2020-08-18T15:19:49Z
      Publisher: Gesellschaft für Informatik e.V.},
      }

    2019


    • Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Reality Check on the Right to Access Data: Claiming and Investigating Personally Identifiable Data from Companies

      Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 811–814 doi:10.1145/3340764.3344913
      [BibTeX] [Abstract] [Download PDF]

      Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.

      @inproceedings{alizadeh_gdpr-reality_2019,
      address = {New York, NY, USA},
      series = {{MuC}'19},
      title = {{GDPR}-{Reality} {Check} on the {Right} to {Access} {Data}: {Claiming} and {Investigating} {Personally} {Identifiable} {Data} from {Companies}},
      isbn = {978-1-4503-7198-8},
      shorttitle = {{GDPR}-{Reality} {Check} on the {Right} to {Access} {Data}},
      url = {https://doi.org/10.1145/3340764.3344913},
      doi = {10.1145/3340764.3344913},
      abstract = {Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer's expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.},
      urldate = {2021-04-16},
      booktitle = {Proceedings of {Mensch} und {Computer} 2019},
      publisher = {Association for Computing Machinery},
      author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar},
      month = sep,
      year = {2019},
      keywords = {Claim personal data, Data takeout, GDPR, Usable Privacy},
      pages = {811--814},
      }


    • Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Realitycheck on the right to access data

      doi:10.1145/3340764.3344913
      [BibTeX] [Abstract] [Download PDF]

      Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.

      @article{alizadeh_gdpr-realitycheck_2019,
      title = {{GDPR}-{Realitycheck} on the right to access data},
      url = {http://dl.gi.de/handle/20.500.12116/24564},
      doi = {10.1145/3340764.3344913},
      abstract = {Loyalty programs are early examples of companies
      commercially collecting and processing personal data. Today,
      more than ever before, personal information is being used by
      companies of all types for a wide variety of purposes. To limit
      this, the General Data Protection Regulation (GDPR) aims to
      provide consumers with tools to control data collection and
      processing. What this right concretely means, which types of
      tools companies have to provide to their customers and in
      which way, is currently uncertain because precedents from
      case law are missing. Contributing to closing this gap, we turn
      to the example of loyalty cards to supplement current
      implementations of the right to claim data with a user
      perspective. In our hands-on approach, we had 13 households
      request their personal data from their respective loyalty
      program. We investigate expectations of GDPR in general and
      the right to access in particular, observe the process of claiming
      and receiving, and discuss the provided data takeouts. One year
      after the GDPR has come into force, our findings highlight the
      consumer's expectations and knowledge of the GDPR and in
      particular the right to access to inform design of more usable
      privacy enhancing technologies.},
      language = {en},
      urldate = {2021-04-16},
      author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar},
      year = {2019},
      note = {Accepted: 2019-08-22T04:36:27Z
      Publisher: ACM},
      }


    • Pins, D. & Alizadeh, F. „Im Wohnzimmer kriegt die schon alles mit“ – Sprachassistentendaten im Alltag

      IN Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums, Vol. Schriften der Verbraucherinformatik Band 1, Pages: 20
      [BibTeX] [Abstract]

      Sprachassistenten wie Alexa oder Google Assistant sind aus dem Alltag vieler VerbraucherInnen nicht mehr wegzudenken. Sie überzeugen insbesondere durch die sprachbasierte und somit freihändige Steuerung und mitunter auch den unterhaltsamen Charakter. Als häuslicher Lebensmittelpunkt sind die häufigsten Aufstellungsorte das Wohnzimmer und die Küche, da sich Haushaltsmitglieder dort die meiste Zeit aufhalten und das alltägliche Leben abspielt. Dies bedeutet allerdings ebenso, dass an diesen Orten potenziell viele Daten erfasst und gesammelt werden können, die nicht für den Sprachassistenten bestimmt sind. Demzufolge ist nicht auszuschließen, dass der Sprachassistent – wenn auch versehentlich – durch Gespräche oder Geräusche aktiviert wird und Aufnahmen speichert, selbst wenn eine Aktivierung unbewusst von Anwesenden bzw. von anderen Geräten (z. B. Fernseher) erfolgt oder aus anderen Räumen kommt. Im Rahmen eines Forschungsprojekts haben wir dazu NutzerInnen über Ihre Nutzungs- und Aufstellungspraktiken der Sprachassistenten befragt und zudem einen Prototyp getestet, der die gespeicherten Interaktionen mit dem Sprachassistenten sichtbar macht. Dieser Beitrag präsentiert basierend auf den Erkenntnissen aus den Interviews und abgeleiteten Leitfäden aus den darauffolgenden Nutzungstests des Prototyps eine Anwendung zur Beantragung und Visualisierung der Interaktionsdaten mit dem Sprachassistenten. Diese ermöglicht es, Interaktionen und die damit zusammenhängende Situation darzustellen, indem sie zu jeder Interaktion die Zeit, das verwendete Gerät sowie den Befehl wiedergibt und unerwartete Verhaltensweisen wie die versehentliche oder falsche Aktivierung sichtbar macht. Dadurch möchten wir VerbraucherInnen für die Fehleranfälligkeit dieser Geräte sensibilisieren und einen selbstbestimmteren und sichereren Umgang ermöglichen.

      @article{pins_im_nodate,
      title = {„{Im} {Wohnzimmer} kriegt die schon alles mit“ – {Sprachassistentendaten} im {Alltag}},
      volume = {Schriften der Verbraucherinformatik Band 1},
      abstract = {Sprachassistenten wie Alexa oder Google Assistant sind aus dem Alltag vieler VerbraucherInnen nicht mehr wegzudenken. Sie überzeugen insbesondere durch die sprachbasierte und somit freihändige Steuerung und mitunter auch den unterhaltsamen Charakter. Als häuslicher Lebensmittelpunkt sind die häufigsten Aufstellungsorte das Wohnzimmer und die Küche, da sich Haushaltsmitglieder dort die meiste Zeit aufhalten und das alltägliche Leben abspielt. Dies bedeutet allerdings ebenso, dass an diesen Orten potenziell viele Daten erfasst und gesammelt werden können, die nicht für den Sprachassistenten bestimmt sind. Demzufolge ist nicht auszuschließen, dass der Sprachassistent – wenn auch versehentlich – durch Gespräche oder Geräusche aktiviert wird und Aufnahmen speichert, selbst wenn eine Aktivierung unbewusst von Anwesenden bzw. von anderen Geräten (z. B. Fernseher) erfolgt oder aus anderen Räumen kommt. Im Rahmen eines Forschungsprojekts haben wir dazu NutzerInnen über Ihre Nutzungs- und Aufstellungspraktiken der Sprachassistenten befragt und zudem einen Prototyp getestet, der die gespeicherten Interaktionen mit dem Sprachassistenten sichtbar macht. Dieser Beitrag präsentiert basierend auf den Erkenntnissen aus den Interviews und abgeleiteten Leitfäden aus den darauffolgenden Nutzungstests des Prototyps eine Anwendung zur Beantragung und Visualisierung der Interaktionsdaten mit dem Sprachassistenten. Diese ermöglicht es, Interaktionen und die damit zusammenhängende Situation darzustellen, indem sie zu jeder Interaktion die Zeit, das verwendete Gerät sowie den Befehl wiedergibt und unerwartete Verhaltensweisen wie die versehentliche oder falsche Aktivierung sichtbar macht. Dadurch möchten wir VerbraucherInnen für die Fehleranfälligkeit dieser Geräte sensibilisieren und einen selbstbestimmteren und sichereren Umgang ermöglichen.},
      language = {de},
      journal = {Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums},
      author = {Pins, Dominik and Alizadeh, Fatemeh},
      pages = {20},
      }