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    EUDISMES – End User Development in Small and Medium Enterprise Software Systems

    eudismes

    Duration: 2007-2010

    Sponsorship: Bundesministerium für Bildung und Forschung (BMBF)

    Contact person: Prof. Dr. Volkmar Pipek

    The project aims to develop innovative strategies and techniques of end-user development for the market of software for SMEs. These EUD strategies shall enable end-users (as non-professional developers) to manage their local IT-infrastructure in their organizational and process context.
    Following challenges are in the focus of EUDISMES:

    • Evaluation of and development based on existing and potential software architecture methodologies (e.g., service-oriented architectures) to create innovative EUD methods,
    • Evaluation of (software-)ergonomical issues, usability engineering
    • Integration of organizational development (OD), IT design and external consulting services

    During the process, a very close cooperation from the participating companies is projected.

    Two different and complementary perspectives help to build the EUD approach: the development perspective focuses on the approvement of the development process and applied technologies, while the improvement perspective aims to design the processes of technical and organizational adaptation by active end-users. Therefore, concepts for the technical support of EUD are implemented and evaluated (to support user-user interaction for the establishment and the exchange of software configuration and appropriation):

    • Articulation support: for the exchange of (online-/offline-) comments of software end-users
    • Negotiation support: for the exchange of (online-/offline-) negotiation between end-users regarding software configuration
    • Decision support: for collaborative decisions on software configuration solutions
    • Observation support: with respect to practice of use (e.g., frequency and correlation of use patterns, configuration solutions etc.)
    • Demonstration support: regarding the intended visualization of individual and collaborative use of software
    • Recommendation support: establishment of a recommendation network regarding use patterns and configuration solutions
    • Simulation support: use patterns and configuration solutions shall be simulated in a comprehensive way for end-users
    • Exploration support: enhancement of the simulation by freely configurable, hypothetic use scenarios
    • Version management support: storage and visualization of histories of use patterns and configuration solutions
    • Delegation support: tasks of adaptation and configuration shall be delegated to specific users and roles in user communities

    Results and further information on http://www.eudismes.de/

    Publications

    2014

    Tangible and Screen-Based Interfaces for End-User Workflow Modeling

    Boden, Alexander; Dörner, Christian; Draxler, Sebastian; Pipek, Volkmar; Stevens, Gunnar; Wulf, Volker

    IEEE Software, 31 (4), pp. 65–71, 2014.

    (Links)

    EUKLAS: Supporting Copy-and-Paste Strategies for Integrating Example Code

    Dörner, Christian; Faulring, Andrew; Myers, Brad A

    Sunshine, Joshua; LaToza, Thomas D; Anslow, Craig (Ed.): Proceedings of the 5th Workshop on Evaluation and Usability of Programming Languages and Tools, Portland, OR, USA, October 21, 2014, pp. 13–20, ACM, 2014.

    (Links)

    2013

    Involving Users in the wild-Participatory Product Development in and with Online Communities

    Hess, Jan; Randall, David; Pipek, Volkmar; Wulf, Volker

    International Journal of Human-Computer Studies (IJHCS), 71 (5), pp. 570–589, 2013.

    (Links)

    2012

    New Technology@Home: Impacts on Usage Behavior and Social Structures

    Hess, Jan; Ley, Benedikt; Ogonowski, Corinna; Reichling, Tim; Wan, Lin; Wulf, Volker

    Proceedings of the 10th European Conference on Interactive TV and Video, pp. 185–194, ACM, New York, NY, USA, 2012, ISBN: 978-1-4503-1107-6.

    (Links)

    Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs

    Hess, Jan; Reuter, Christian; Pipek, Volkmar; Wulf, Volker

    International Journal of Cooperative Information Systems (IJCIS), 21 (4), pp. 263–296, 2012.

    (Abstract | Links)

    In-situ everywhere: a qualitative feedback infrastructure for cross platform home-IT

    Hess, Jan; Wan, Lin; Ley, Benedikt; Wulf, Volker

    Proceedings of EuroITV '12, pp. 75–78, ACM, New York, NY, USA, 2012, ISBN: 978-1-4503-1107-6.

    (Links)

    2011

    InfraCapture – Capture and Share Descriptions of Issues

    Hess, Jan; Dörner, Christian; Pipek, Volkmar; Wiedenhoefer, Torben

    Proceedings of the Workshop Appropriation and Creative Use: Linking User Studies and Design at CHI 2011, pp. 1–4, 2011.

    Using paper and pen to control home-IT: lessons learned by hands-on experience

    Hess, Jan; Wan, Lin; Pipek, Volkmar; Küstermann, Guy

    Damásio, Manuel José; Cardoso, Gustavo; Quico, Célia; Geerts, David (Ed.): 9th International Interactive TV&Video Conference, EuroITV '11, Lisbon, Portugal, June 29 - July 01, 2011, pp. 203–212, ACM, 2011, ISBN: 978-1-4503-0602-7.

    (Links)

    Expressing Use - Infrastructure Probes in Professional Environments

    Hess, Jan; Dörner, Christian; Pipek, Volkmar; Wiedenhoefer, Torben

    Costabile, Maria Francesca; Dittrich, Yvonne; Fischer, Gerhard; Piccinno, Antonio (Ed.): End-User Development - 3rd International Symposium, IS-EUD 2011, Torre Canne (BR), Italy, June 7-10, 2011. Proceedings, pp. 301–306, Springer, 2011, ISBN: 978-3-642-21529-2.

    (Links)

    SISO: Simple Service Orchestration (Video Showcase)

    Dörner, Christian; Wiedenhoefer, Torben; Sprenger, Mary-Ann; Pipek, Volkmar

    Proceedings of the ACM 2011 Conference on Computer Supported Cooperative Work, pp. 575–576, ACM, New York, NY, USA, 2011, ISBN: 978-1-4503-0556-3.

    (Links)

    Supporting business process experts in tailoring business processes

    Dörner, Christian; Yetim, Fahri; Pipek, Volkmar; Wulf, Volker

    Interacting with Computers, 23 (3), pp. 226–238, 2011.

    (Links)

    2010

    Unterstützung von Softwareanpassungen in Kleinen und Mittelständischen Unternehmen: Wege zu einer Anpassungskultur

    Yetim, Fahri; Dörner, Christian; Pipek, Volkmar

    i-com - Zeitschrift für interaktive und kooperative Medien, 9 (2), pp. 31–37, 2010.

    Tailoring software infrastructures: integration of end-user development and service-oriented architectures

    Dörner, Christian

    Eul, 2010, ISBN: 978-3-89936-947-2.

    Flexibilisierung und Individualisierung des betrieblichen Informationsmanagements durch End-User Development

    Spahn, Michael

    Dissertation, Fachbereich 5 Wirtschaftswissenschaften, Wirtschaftsinformatik und Wirtschaftsrecht, Universität Siegen, Siegen, 2010.

    2009

    Experienced Design for an Info- and Entertainment System in the Hotel Environment

    Hess, Jan; Wiedenhoefer, Torben

    Workshop on Designing and understanding enjoyable media experiences. Workshop on Designing and understanding enjoyable media experiences, European Conference on Interactive TV, 2009.

    Softwareanpassungspraxis von kleinen und mittelständischen Unternehmen

    Dörner, Christian; Rohde, Markus

    HMD - Praxis Wirtschaftsinformatik, 269 , 2009.

    (Links)

    End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems

    Dörner, Christian; Draxler, Sebastian; Pipek, Volkmar; Wulf, Volker

    IEEE Software, 26 (5), pp. 45–51, 2009.

    (Links)

    2008

    End-user Development: New Challenges for Service Oriented Architectures

    Dörner, Christian; Pipek, Volkmar; Weber, Moritz; Wulf, Volker

    Proceedings of the 4th International Workshop on End-user Software Engineering, pp. 71–75, ACM, New York, NY, USA, 2008, ISBN: 978-1-60558-034-0.

    (Links)

    End User Development of Information Artefacts: A Design Challenge for Enterprise Systems

    Spahn, Michael; Dörner, Christian; Wulf, Volker

    Golden, Willie; Acton, Thomas; Conboy, Kieran; van der Heijden, Hans; Tuunainen, Virpi Kristiina (Ed.): Proceedings of the European Conference on Information Systems (ECIS), pp. 482–493, Galway, Ireland, 2008.

    (Links)

    p(ersonal)Remote - ein individuell gestaltbares Fernbedienungskonzept

    Hess, Jan; Küstermann, Guy; Pipek, Volkmar

    Herczeg, Michael; Kindsmüller, Martin Christof (Ed.): Mensch & Computer: Tagungsband, pp. 167–176, Oldenbourg Verlag, 2008, ISBN: 978-3-486-58900-9.

    (Links)

    Community driven development as participation?: involving user communities in a software design process

    Hess, Jan; Offenberg, Sinja; Pipek, Volkmar

    Hakken, David; Simonsen, Jesper; Roberston, Toni (Ed.): Proceedings of the Tenth Conference on Participatory Design, PDC 2008, Bloomington, Indiana, USA, October 1-4, 2008, pp. 31–40, ACM, 2008, ISBN: 978-0-9818561-0-0.

    (Links)

    End User Development: Approaches Towards a Flexible Software Design

    Spahn, Michael; Dörner, Christian; Wulf, Volker

    Golden, Willie; Acton, Thomas; Conboy, Kieran; van der Heijden, Hans; Tuunainen, Virpi Kristiina (Ed.): Proceedings of the European Conference on Information Systems (ECIS), pp. 303–314, Galway, Ireland, 2008.

    (Links)

    Endbenutzergerechte Anpassung von serviceorientierten Softwaresystemen

    Hofmann, Markus; Ley, Benedikt; Dörner, Christian

    Bichler, Martin; Hess, Thomas; Krcmar, Helmut; Lechner, Ulrike; Matthes, Florian; Picot, Arnold; Speitkamp, Benjamin; Wolf, Petra (Ed.): Multikonferenz Wirtschaftsinformatik (MKWI), GITO-Verlag, Berlin, München, 2008.

    (Links)

    Premote: a user customizable remote control

    Hess, Jan; Küstermann, Guy; Pipek, Volkmar

    Czerwinski, Mary; Lund, Arnold M; Tan, Desney S (Ed.): Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, Florence, Italy, April 5-10, 2008, pp. 3279–3284, ACM, 2008.

    (Links)

    Drawing Services: Towards a Paper-based Interface for End-user Service Orchestration

    Borggräfe, Björn; Dörner, Christian; Hess, Jan; Pipek, Volkmar

    Proceedings of the 4th International Workshop on End-user Software Engineering, pp. 66–70, ACM, New York, NY, USA, 2008, ISBN: 978-1-60558-034-0.

    (Links)

    2007

    Supporting expertise awareness: finding out what others know

    Dörner, Christian; Pipek, Volkmar; Won, Markus

    Kandogan, Eser; Jones, Patricia M (Ed.): Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2007, pp. 9, ACM, Cambridge, Massachusetts, 2007.

    (Links)

    Improving Information Systems by End User Development: A Case Study

    Dörner, Christian; Hess, Jan; Pipek, Volkmar

    Österle, Hubert; Schelp, Joachim; Winter, Robert (Ed.): Proceedings of the Fifteenth European Conference on Information Systems, ECIS 2007, St. Gallen, Switzerland, 2007, pp. 783–794, University of St. Gallen, 2007.

    (Links)

    2006

    End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems

    Dörner, Christian; Pipek, Volkmar; Betz, Matthias; Hess, Jan; Rohde, Markus; Wulf, Volker

    Hochberger, Christian; Liskowsky, Rüdiger (Ed.): Informatik 2006 - Informatik für Menschen, Band 1, Beiträge der 36. Jahrestagung der Gesellschaft für Informatik e.V. (GI), pp. 600, GI, Dresden, Germany, 2006, ISBN: 978-3-88579-187-4.

    (Links)

    EUDISMES – End-User Development in Small and Medium Enterprise Software Systems

    Borggräfe, Björn; Dörner, Christian; Hess, Jan; Hofmann, Markus; Pipek, Volkmar; Wulf, Volker; Scheidl, Stefan; Vogel, Thorsten

    Statusband Forschungsoffensive "Software Engineering 2006", Bundesministerium für Bildung und Forschung, Berlin, 2006.