Journal

2024

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  Abokhodair, N., Skop, Y., Rüller, S., Aal, K. & Elmimouni, H. (2024)Opaque algorithms, transparent biases: Automated content moderation during the Sheikh Jarrah Crisis

  IN First Monday doi:10.5210/fm.v29i4.13620
  [BibTeX] [Abstract] [Download PDF]

  Social media platforms, while influential tools for human rights activism, free speech, and mobilization, also bear the influence of corporate ownership and commercial interests. This dual character can lead to clashing interests in the operations of these platforms. This study centers on the May 2021 Sheikh Jarrah events in East Jerusalem, a focal point in the Israeli-Palestinian conflict that garnered global attention. During this period, Palestinian activists and their allies observed and encountered a notable increase in automated content moderation actions, like shadow banning and content removal. We surveyed 201 users who faced content moderation and conducted 12 interviews with political influencers to assess the impact of these practices on activism. Our analysis centers on automated content moderation and transparency, investigating how users and activists perceive the content moderation systems employed by social media platforms, and their opacity. Findings reveal perceived censorship by pro-Palestinian activists due to opaque and obfuscated technological mechanisms of content demotion, complicating harm substantiation and lack of redress mechanisms. We view this difficulty as part of algorithmic harms, in the realm of automated content moderation. This dynamic has far-reaching implications for activism’s future and it raises questions about power centralization in digital spaces.

  @article{abokhodair_opaque_2024,
  title = {Opaque algorithms, transparent biases: {Automated} content moderation during the {Sheikh} {Jarrah} {Crisis}},
  copyright = {Copyright (c) 2024 First Monday},
  issn = {1396-0466},
  shorttitle = {Opaque algorithms, transparent biases},
  url = {https://firstmonday.org/ojs/index.php/fm/article/view/13620},
  doi = {10.5210/fm.v29i4.13620},
  abstract = {Social media platforms, while influential tools for human rights activism, free speech, and mobilization, also bear the influence of corporate ownership and commercial interests. This dual character can lead to clashing interests in the operations of these platforms. This study centers on the May 2021 Sheikh Jarrah events in East Jerusalem, a focal point in the Israeli-Palestinian conflict that garnered global attention. During this period, Palestinian activists and their allies observed and encountered a notable increase in automated content moderation actions, like shadow banning and content removal. We surveyed 201 users who faced content moderation and conducted 12 interviews with political influencers to assess the impact of these practices on activism. Our analysis centers on automated content moderation and transparency, investigating how users and activists perceive the content moderation systems employed by social media platforms, and their opacity. Findings reveal perceived censorship by pro-Palestinian activists due to opaque and obfuscated technological mechanisms of content demotion, complicating harm substantiation and lack of redress mechanisms. We view this difficulty as part of algorithmic harms, in the realm of automated content moderation. This dynamic has far-reaching implications for activism’s future and it raises questions about power centralization in digital spaces.},
  language = {en},
  urldate = {2024-04-18},
  journal = {First Monday},
  author = {Abokhodair, Norah and Skop, Yarden and Rüller, Sarah and Aal, Konstantin and Elmimouni, Houda},
  month = apr,
  year = {2024},
  }

• ---

  Dethier, E., Kern, D., Stevens, G. & Boden, A. (2024)Making Order in Household Accounting – Digital Invoices as Domestic Work Artifacts

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-024-09495-w
  [BibTeX] [Abstract] [Download PDF]

  The digitization of financial activities in consumers’ lives is increasing, and the digitalization of invoicing processes is expected to play a significant role, although this area is not well understood regarding the private sector. Human-Computer Interaction (HCI) and Computer Supported Cooperative Work (CSCW) research have a long history of analyzing the socio-material and temporal aspects of work practices that are relevant for the domestic domain. The socio-material structuring of invoicing work and the working styles of consumers must be considered when designing effective consumer support systems. In this ethnomethodologically-informed, design-oriented interview study, we followed 17 consumers in their daily practices of dealing with invoices to make the invisible administrative work involved in this process visible. We identified and described the meaningful artifacts that were used in a spatial-temporal process within various storage locations such as input, reminding, intermediate (for postponing cases) buffers, and archive systems. Furthermore, we identified three different working styles that consumers exhibited: direct completion, at the next opportunity, and postpone as far as possible. This study contributes to our understanding of household economics and domestic workplace studies in the tradition of CSCW and has implications for the design of electronic invoicing systems.

  @article{dethier_making_2024,
  title = {Making {Order} in {Household} {Accounting} - {Digital} {Invoices} as {Domestic} {Work} {Artifacts}},
  issn = {1573-7551},
  url = {https://doi.org/10.1007/s10606-024-09495-w},
  doi = {10.1007/s10606-024-09495-w},
  abstract = {The digitization of financial activities in consumers' lives is increasing, and the digitalization of invoicing processes is expected to play a significant role, although this area is not well understood regarding the private sector. Human-Computer Interaction (HCI) and Computer Supported Cooperative Work (CSCW) research have a long history of analyzing the socio-material and temporal aspects of work practices that are relevant for the domestic domain. The socio-material structuring of invoicing work and the working styles of consumers must be considered when designing effective consumer support systems. In this ethnomethodologically-informed, design-oriented interview study, we followed 17 consumers in their daily practices of dealing with invoices to make the invisible administrative work involved in this process visible. We identified and described the meaningful artifacts that were used in a spatial-temporal process within various storage locations such as input, reminding, intermediate (for postponing cases) buffers, and archive systems. Furthermore, we identified three different working styles that consumers exhibited: direct completion, at the next opportunity, and postpone as far as possible. This study contributes to our understanding of household economics and domestic workplace studies in the tradition of CSCW and has implications for the design of electronic invoicing systems.},
  language = {en},
  urldate = {2024-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Dethier, Erik and Kern, Dean-Robin and Stevens, Gunnar and Boden, Alexander},
  month = apr,
  year = {2024},
  keywords = {Empirical study, Accounting practices, Administrative work, Consumer informatics, Domestic workplace studies, Financial practices, Household management},
  }

• ---

  Hahn, A., Pakusch, C. & Stevens, G. (2024)Was the low-fare public transport in Bonn a success? An evaluation of the climate ticket users and lessons for transportation companies

  IN Case Studies on Transport Policy, Vol. 15, Pages: 101158 doi:10.1016/j.cstp.2024.101158
  [BibTeX] [Abstract] [Download PDF]

  The transport sector is a major source of air pollution and thus a major contributor to the changing climate. As a result, in the recent past, driving bans have been imposed on cars with critical pollutant groups. As an international UN campus and self-proclaimed climate capital, the Federal City of Bonn declared a climate emergency in 2019 and participated in a federally funded “Lead City” project to optimise air quality. A key goal of the project is to reduce private motorised transport and strengthen public transport. Among the implemented measures, a “climate ticket” was introduced in 2019 whereby consumers could purchase an annual 365 € ticket for all local public transport. This paper reports on an analysis of that ticket’s changes in travel behavior. A quantitative survey (n = 1,315) of the climate ticket users as well as the multiple regressions confirm that the climate ticket attracted more customers to the buses and trams and that a modal shift for the period of the measure was recognisable. The multiple regressions showed that the ticket was perceived significantly more positively by full-time employed users than by unemployed people. The results also show that, in addition to the price, it is essential that travel time and reliability are ensured. Furthermore, the eligible groups of people, the area of coverage, and good connecting services should be extended. To sustainably improve air quality, this type of mobility service must be optimised and introduced on a permanent basis.

  @article{hahn_was_2024,
  title = {Was the low-fare public transport in {Bonn} a success? {An} evaluation of the climate ticket users and lessons for transportation companies},
  volume = {15},
  issn = {2213-624X},
  shorttitle = {Was the low-fare public transport in {Bonn} a success?},
  url = {https://www.sciencedirect.com/science/article/pii/S2213624X24000130},
  doi = {10.1016/j.cstp.2024.101158},
  abstract = {The transport sector is a major source of air pollution and thus a major contributor to the changing climate. As a result, in the recent past, driving bans have been imposed on cars with critical pollutant groups. As an international UN campus and self-proclaimed climate capital, the Federal City of Bonn declared a climate emergency in 2019 and participated in a federally funded “Lead City” project to optimise air quality. A key goal of the project is to reduce private motorised transport and strengthen public transport. Among the implemented measures, a “climate ticket” was introduced in 2019 whereby consumers could purchase an annual 365 € ticket for all local public transport. This paper reports on an analysis of that ticket’s changes in travel behavior. A quantitative survey (n = 1,315) of the climate ticket users as well as the multiple regressions confirm that the climate ticket attracted more customers to the buses and trams and that a modal shift for the period of the measure was recognisable. The multiple regressions showed that the ticket was perceived significantly more positively by full-time employed users than by unemployed people. The results also show that, in addition to the price, it is essential that travel time and reliability are ensured. Furthermore, the eligible groups of people, the area of coverage, and good connecting services should be extended. To sustainably improve air quality, this type of mobility service must be optimised and introduced on a permanent basis.},
  urldate = {2024-02-22},
  journal = {Case Studies on Transport Policy},
  author = {Hahn, Andreas and Pakusch, Christina and Stevens, Gunnar},
  month = mar,
  year = {2024},
  keywords = {Mobility, Modal shift, Public transport, Bonn, Environmental benefits, Quantitative survey},
  pages = {101158},
  }

• ---

  Elmimouni, H., Skop, Y., Abokhodair, N., Rüller, S., Aal, K., Weibert, A., Al-Dawood, A., Wulf, V. & Tolmie, P. (2024)Shielding or Silencing?: An Investigation into Content Moderation during the Sheikh Jarrah Crisis

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 8, Pages: 6:1–6:21 doi:10.1145/3633071
  [BibTeX] [Abstract] [Download PDF]

  Social media technologies have been empowering to some human rights activists, providing a platform for exercising free speech and mobilization. However, many activists have voiced concerns and shared experiences they understand as considerable censorship on these platforms, under the guise of content governance. In an effort to increase the understanding and transparency of content moderation practices during conflicts, this study investigates the perceived reasons for censorship as understood by activists and the explanations made visible to activists by social media platforms, if any were given. Our case study to examine these platforms-activists relations is the events which occurred in May 2021 in East Jerusalem’s Sheikh Jarrah neighborhood, which was a significant moment in the Israeli-Palestinian conflict and garnered international attention. The over enforcement of content moderation faced by Palestinians and their allies during these events on social media raised concerns about freedom of speech and the role of technology in activism. Our study deepens understanding through findings from a survey of 201 social media users who reported potentially unfair moderation decisions, and from 12 interviews with political influencers to grasp the broader implications of content moderation on activism. The findings of this study indicate a substantial disparity between the official explanations made visible to the activists by the social media platforms, and the reasons as perceived by users. This has significant implications, both socially and for social media platforms – as CSCW and Group work environments –- on activist groups and the potentialities of democratic discourse. This study serves as an important contribution to the debate on the role of social media content moderation in human rights activism, particularly in conflict zones.

  @article{elmimouni_shielding_2024,
  title = {Shielding or {Silencing}?: {An} {Investigation} into {Content} {Moderation} during the {Sheikh} {Jarrah} {Crisis}},
  volume = {8},
  shorttitle = {Shielding or {Silencing}?},
  url = {https://dl.acm.org/doi/10.1145/3633071},
  doi = {10.1145/3633071},
  abstract = {Social media technologies have been empowering to some human rights activists, providing a platform for exercising free speech and mobilization. However, many activists have voiced concerns and shared experiences they understand as considerable censorship on these platforms, under the guise of content governance. In an effort to increase the understanding and transparency of content moderation practices during conflicts, this study investigates the perceived reasons for censorship as understood by activists and the explanations made visible to activists by social media platforms, if any were given. Our case study to examine these platforms-activists relations is the events which occurred in May 2021 in East Jerusalem's Sheikh Jarrah neighborhood, which was a significant moment in the Israeli-Palestinian conflict and garnered international attention. The over enforcement of content moderation faced by Palestinians and their allies during these events on social media raised concerns about freedom of speech and the role of technology in activism. Our study deepens understanding through findings from a survey of 201 social media users who reported potentially unfair moderation decisions, and from 12 interviews with political influencers to grasp the broader implications of content moderation on activism. The findings of this study indicate a substantial disparity between the official explanations made visible to the activists by the social media platforms, and the reasons as perceived by users. This has significant implications, both socially and for social media platforms -- as CSCW and Group work environments --- on activist groups and the potentialities of democratic discourse. This study serves as an important contribution to the debate on the role of social media content moderation in human rights activism, particularly in conflict zones.},
  number = {GROUP},
  urldate = {2024-02-26},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Elmimouni, Houda and Skop, Yarden and Abokhodair, Norah and Rüller, Sarah and Aal, Konstantin and Weibert, Anne and Al-Dawood, Adel and Wulf, Volker and Tolmie, Peter},
  month = feb,
  year = {2024},
  keywords = {fairness, activism, social media, accountability, algorithm bias, bias, Palestine, Sheikh Jarrah, transparency},
  pages = {6:1--6:21},
  }

• ---

  Naccarelli, R., D’Agresti, F., Roelen, S. D., Jokinen, K., Casaccia, S., Revel, G. M., Maggio, M., Azimi, Z., Alam, M. M., Saleem, Q., Mohammed, A. H., Napolitano, G., Szczepaniak, F., Hariz, M., Chollet, G., Lohr, C., Boudy, J., Wieching, R. & Ogawa, T. (2024)Empowering Smart Aging: Insights into the Technical Architecture of the e-VITA Virtual Coaching System for Older Adults

  IN Sensors, Vol. 24, Pages: 638 doi:10.3390/s24020638
  [BibTeX] [Abstract] [Download PDF]

  With a substantial rise in life expectancy throughout the last century, society faces the imperative of seeking inventive approaches to foster active aging and provide adequate aging care. The e-VITA initiative, jointly funded by the European Union and Japan, centers on an advanced virtual coaching methodology designed to target essential aspects of promoting active and healthy aging. This paper describes the technical framework underlying the e-VITA virtual coaching system platform and presents preliminary feedback on its use. At its core is the e-VITA Manager, a pivotal component responsible for harmonizing the seamless integration of various specialized devices and modules. These modules include the Dialogue Manager, Data Fusion, and Emotional Detection, each making distinct contributions to enhance the platform’s functionalities. The platform’s design incorporates a multitude of devices and software components from Europe and Japan, each built upon diverse technologies and standards. This versatile platform facilitates communication and seamless integration among smart devices such as sensors and robots while efficiently managing data to provide comprehensive coaching functionalities.

  @article{naccarelli_empowering_2024,
  title = {Empowering {Smart} {Aging}: {Insights} into the {Technical} {Architecture} of the e-{VITA} {Virtual} {Coaching} {System} for {Older} {Adults}},
  volume = {24},
  copyright = {http://creativecommons.org/licenses/by/3.0/},
  issn = {1424-8220},
  shorttitle = {Empowering {Smart} {Aging}},
  url = {https://www.mdpi.com/1424-8220/24/2/638},
  doi = {10.3390/s24020638},
  abstract = {With a substantial rise in life expectancy throughout the last century, society faces the imperative of seeking inventive approaches to foster active aging and provide adequate aging care. The e-VITA initiative, jointly funded by the European Union and Japan, centers on an advanced virtual coaching methodology designed to target essential aspects of promoting active and healthy aging. This paper describes the technical framework underlying the e-VITA virtual coaching system platform and presents preliminary feedback on its use. At its core is the e-VITA Manager, a pivotal component responsible for harmonizing the seamless integration of various specialized devices and modules. These modules include the Dialogue Manager, Data Fusion, and Emotional Detection, each making distinct contributions to enhance the platform’s functionalities. The platform’s design incorporates a multitude of devices and software components from Europe and Japan, each built upon diverse technologies and standards. This versatile platform facilitates communication and seamless integration among smart devices such as sensors and robots while efficiently managing data to provide comprehensive coaching functionalities.},
  language = {en},
  number = {2},
  urldate = {2024-01-23},
  journal = {Sensors},
  author = {Naccarelli, Riccardo and D’Agresti, Francesca and Roelen, Sonja Dana and Jokinen, Kristiina and Casaccia, Sara and Revel, Gian Marco and Maggio, Martino and Azimi, Zohre and Alam, Mirza Mohtashim and Saleem, Qasid and Mohammed, Abrar Hyder and Napolitano, Giulio and Szczepaniak, Florian and Hariz, Mossaab and Chollet, Gérard and Lohr, Christophe and Boudy, Jérôme and Wieching, Rainer and Ogawa, Toshimi},
  month = jan,
  year = {2024},
  note = {Number: 2
  Publisher: Multidisciplinary Digital Publishing Institute},
  keywords = {older adults, virtual coach, sensors, active and healthy aging, smart aging, technical architecture},
  pages = {638},
  }

• ---

  Tehrani, A. A., Veisi, O., Fakhr, B. V. & Du, D. (2024)Predicting solar radiation in the urban area: A data-driven analysis for sustainable city planning using artificial neural networking

  IN Sustainable Cities and Society, Vol. 100, Pages: 105042 doi:10.1016/j.scs.2023.105042
  [BibTeX] [Abstract] [Download PDF]

  Predicting solar radiation in cities using the Artificial Neural Network model (ANN) is a pioneering step in transforming future-oriented city planning using solar energy. This research harnesses vast datasets to forecast the average annual solar radiation, considering minimal urban information across various urban attributes, including coordinates (X, Y, Z), average height, inhabited and non-occupied areas, and the Azimuth angle. Our method employed parametric design and remote sensing to generate this dataset and then used the ANN model to make predictions and simulations. Urban attributes of 20 cities were examined, including Casablanca, Abu Dhabi, Cape Town, Dublin, Havana, Melbourne, Rome, Singapore, Nairobi, Mumbai, New York, Nagoya, Sao Paulo, Tehran, Madrid, Toronto, Antananarivo, Beijing, Lisbon, and Paris. This data-driven approach trains our ANN model to discern complex and nonlinear relationships between independent and dependent variables and thus enables our model to predict solar radiation in urban cities. Our data training results indicate that the output (the minimum solar radiation each year of the cities) can be predicted using the study input variables with a loss of 0.01, a mean squared error of 0.01, and an R2-squared value of 85\%. Such predictions can refine urban designs of buildings, public spaces, and various urban infrastructures to optimize solar energy use, reducing environmental impacts and fossil fuel reliance, thus aiding climate change mitigation and sustainability. Our findings underscore the integral association between solar radiation and sustainable urban evolution, giving urban planners and researchers sustainable strategies for advancing energy efficiency and ecological equilibrium.

  @article{tehrani_predicting_2024,
  title = {Predicting solar radiation in the urban area: {A} data-driven analysis for sustainable city planning using artificial neural networking},
  volume = {100},
  issn = {2210-6707},
  shorttitle = {Predicting solar radiation in the urban area},
  url = {https://www.sciencedirect.com/science/article/pii/S2210670723006534},
  doi = {10.1016/j.scs.2023.105042},
  abstract = {Predicting solar radiation in cities using the Artificial Neural Network model (ANN) is a pioneering step in transforming future-oriented city planning using solar energy. This research harnesses vast datasets to forecast the average annual solar radiation, considering minimal urban information across various urban attributes, including coordinates (X, Y, Z), average height, inhabited and non-occupied areas, and the Azimuth angle. Our method employed parametric design and remote sensing to generate this dataset and then used the ANN model to make predictions and simulations. Urban attributes of 20 cities were examined, including Casablanca, Abu Dhabi, Cape Town, Dublin, Havana, Melbourne, Rome, Singapore, Nairobi, Mumbai, New York, Nagoya, Sao Paulo, Tehran, Madrid, Toronto, Antananarivo, Beijing, Lisbon, and Paris. This data-driven approach trains our ANN model to discern complex and nonlinear relationships between independent and dependent variables and thus enables our model to predict solar radiation in urban cities. Our data training results indicate that the output (the minimum solar radiation each year of the cities) can be predicted using the study input variables with a loss of 0.01, a mean squared error of 0.01, and an R2-squared value of 85\%. Such predictions can refine urban designs of buildings, public spaces, and various urban infrastructures to optimize solar energy use, reducing environmental impacts and fossil fuel reliance, thus aiding climate change mitigation and sustainability. Our findings underscore the integral association between solar radiation and sustainable urban evolution, giving urban planners and researchers sustainable strategies for advancing energy efficiency and ecological equilibrium.},
  urldate = {2024-02-06},
  journal = {Sustainable Cities and Society},
  author = {Tehrani, Alireza Attarhay and Veisi, Omid and Fakhr, Bahereh Vojdani and Du, Delong},
  month = jan,
  year = {2024},
  keywords = {Artificial neural networking, Energy simulations, Remote sensing, Solar radiation, Sustainable cities, Urban texture},
  pages = {105042},
  }

• ---

  Müller, C. & Kollewe, C. (2024)Soziotechnische Innovationen und Partizipation

  IN Zeitschrift für Gerontologie und Geriatrie doi:10.1007/s00391-023-02276-y
  [BibTeX] [Download PDF]

  @article{muller_soziotechnische_2024,
  title = {Soziotechnische {Innovationen} und {Partizipation}},
  issn = {0948-6704, 1435-1269},
  url = {https://link.springer.com/10.1007/s00391-023-02276-y},
  doi = {10.1007/s00391-023-02276-y},
  language = {de},
  urldate = {2024-02-06},
  journal = {Zeitschrift für Gerontologie und Geriatrie},
  author = {Müller, Claudia and Kollewe, Carolin},
  month = jan,
  year = {2024},
  keywords = {italg},
  }

• ---

  Delong Du, Paluch, R., Stevens, G. & Müller, C. (2024)Exploring patient trust in clinical advice from AI-driven LLMs like ChatGPT for self-diagnosis

  doi:10.13140/RG.2.2.10788.04486
  [BibTeX] [Download PDF]

  @article{delong_du_exploring_2024,
  title = {Exploring patient trust in clinical advice from {AI}-driven {LLMs} like {ChatGPT} for self-diagnosis},
  url = {https://rgdoi.net/10.13140/RG.2.2.10788.04486},
  doi = {10.13140/RG.2.2.10788.04486},
  language = {en},
  urldate = {2024-02-12},
  author = {{Delong Du} and Paluch, Richard and Stevens, Gunnar and Müller, Claudia},
  year = {2024},
  note = {Publisher: Unpublished},
  }

• ---

  Shajalal, M., Bohlouli, M., Das, H. P., Boden, A. & Stevens, G. (2024)Improved Thermal Comfort Model Leveraging Conditional Tabular GAN Focusing on Feature Selection

  IN IEEE Access, Vol. 12, Pages: 30039–30053 doi:10.1109/ACCESS.2024.3366453
  [BibTeX] [Abstract] [Download PDF]

  The indoor thermal comfort in both homes and workplaces significantly influences the health and productivity of inhabitants. The heating system, controlled by Artificial Intelligence (AI), can automatically calibrate the indoor thermal condition by analyzing various physiological and environmental variables. To ensure a comfortable indoor environment, smart home systems can adjust parameters related to thermal comfort based on accurate predictions of inhabitants’ preferences. Modeling personal thermal comfort preferences poses two significant challenges: the inadequacy of data and its high dimensionality. An adequate amount of data is a prerequisite for training efficient machine learning (ML) models. Additionally, high-dimensional data tends to contain multiple irrelevant and noisy features, which might hinder ML models’ performance. To address these challenges, we propose a framework for predicting personal thermal comfort preferences, combining the conditional tabular generative adversarial network (CTGAN) with multiple feature selection techniques. We first address the data inadequacy challenge by applying CTGAN to generate synthetic data samples, incorporating challenges associated with multimodal distributions and categorical features. Then, multiple feature selection techniques are employed to identify the best possible sets of features. Experimental results based on a wide range of settings on a standard dataset demonstrated state-of-the-art performance in predicting personal thermal comfort preferences. The results also indicated that ML models trained on synthetic data achieved significantly better performance than models trained on real data. Overall, our method, combining CTGAN and feature selection techniques, outperformed existing known related work in thermal comfort prediction in terms of multiple evaluation metrics, including area under the curve (AUC), Cohen’s Kappa, and accuracy. Additionally, we presented a global, model-agnostic explanation of the thermal preference prediction system, providing an avenue for thermal comfort experiment designers to consciously select the data to be collected.

  @article{shajalal_improved_2024,
  title = {Improved {Thermal} {Comfort} {Model} {Leveraging} {Conditional} {Tabular} {GAN} {Focusing} on {Feature} {Selection}},
  volume = {12},
  issn = {2169-3536},
  url = {https://ieeexplore.ieee.org/document/10436645},
  doi = {10.1109/ACCESS.2024.3366453},
  abstract = {The indoor thermal comfort in both homes and workplaces significantly influences the health and productivity of inhabitants. The heating system, controlled by Artificial Intelligence (AI), can automatically calibrate the indoor thermal condition by analyzing various physiological and environmental variables. To ensure a comfortable indoor environment, smart home systems can adjust parameters related to thermal comfort based on accurate predictions of inhabitants’ preferences. Modeling personal thermal comfort preferences poses two significant challenges: the inadequacy of data and its high dimensionality. An adequate amount of data is a prerequisite for training efficient machine learning (ML) models. Additionally, high-dimensional data tends to contain multiple irrelevant and noisy features, which might hinder ML models’ performance. To address these challenges, we propose a framework for predicting personal thermal comfort preferences, combining the conditional tabular generative adversarial network (CTGAN) with multiple feature selection techniques. We first address the data inadequacy challenge by applying CTGAN to generate synthetic data samples, incorporating challenges associated with multimodal distributions and categorical features. Then, multiple feature selection techniques are employed to identify the best possible sets of features. Experimental results based on a wide range of settings on a standard dataset demonstrated state-of-the-art performance in predicting personal thermal comfort preferences. The results also indicated that ML models trained on synthetic data achieved significantly better performance than models trained on real data. Overall, our method, combining CTGAN and feature selection techniques, outperformed existing known related work in thermal comfort prediction in terms of multiple evaluation metrics, including area under the curve (AUC), Cohen’s Kappa, and accuracy. Additionally, we presented a global, model-agnostic explanation of the thermal preference prediction system, providing an avenue for thermal comfort experiment designers to consciously select the data to be collected.},
  urldate = {2024-03-04},
  journal = {IEEE Access},
  author = {Shajalal, Md. and Bohlouli, Milad and Das, Hari Prasanna and Boden, Alexander and Stevens, Gunnar},
  year = {2024},
  note = {Conference Name: IEEE Access},
  keywords = {machine learning, feature selection, Task analysis, Buildings, data inadequacy, Data models, Feature extraction, generative adversarial network, Generative adversarial networks, Human factors, Machine learning, Personal thermal comfort, Predictive models, Synthetic data, Thermal analysis},
  pages = {30039--30053},
  }

2023

• ---

  Hahn, A., Pakusch, C. & Stevens, G. (2023)The impact of service expansion on modal shift from private car to public transport. A quantitative analysis in the Bonn/Rhein-Sieg area, Germany

  IN Journal of Urban Mobility, Vol. 4, Pages: 100064 doi:10.1016/j.urbmob.2023.100064
  [BibTeX] [Abstract] [Download PDF]

  Vehicle emissions have been identified as a cause of air pollution and one of the major reasons why air quality in many large German cities such as Berlin, Bonn, Hamburg, Cologne or Munich does not meet EU-wide limits. As a result, in the recent past, judicial driving bans on diesel vehicles have been imposed in many places since those vehicles emit critical pollutant groups. For the increasing urban population, the challenge is whether and how a change of the modal split in favor of the more environmentally and climate-friendly public transport can be achieved. This paper presents the case of the Federal City of Bonn, one of five model cities sponsored by the German federal government that are testing measures to reduce traffic-related pollutant emissions by expanding the range of public transport services on offer. We present the results of a quantitative survey (N = 14,296) performed in the Bonn/Rhein-Sieg area and the neighboring municipalities as well as the ensuing logistic regressions confirming that a change in individual mobility behavior in favor of public transport is possible through expanding services. Our results show that individual traffic could be reduced, especially on the city’s main traffic axes. To sustainably improve air quality, such services must be made permanently available.

  @article{hahn_impact_2023,
  title = {The impact of service expansion on modal shift from private car to public transport. {A} quantitative analysis in the {Bonn}/{Rhein}-{Sieg} area, {Germany}},
  volume = {4},
  issn = {2667-0917},
  url = {https://www.sciencedirect.com/science/article/pii/S2667091723000201},
  doi = {10.1016/j.urbmob.2023.100064},
  abstract = {Vehicle emissions have been identified as a cause of air pollution and one of the major reasons why air quality in many large German cities such as Berlin, Bonn, Hamburg, Cologne or Munich does not meet EU-wide limits. As a result, in the recent past, judicial driving bans on diesel vehicles have been imposed in many places since those vehicles emit critical pollutant groups. For the increasing urban population, the challenge is whether and how a change of the modal split in favor of the more environmentally and climate-friendly public transport can be achieved. This paper presents the case of the Federal City of Bonn, one of five model cities sponsored by the German federal government that are testing measures to reduce traffic-related pollutant emissions by expanding the range of public transport services on offer. We present the results of a quantitative survey (N = 14,296) performed in the Bonn/Rhein-Sieg area and the neighboring municipalities as well as the ensuing logistic regressions confirming that a change in individual mobility behavior in favor of public transport is possible through expanding services. Our results show that individual traffic could be reduced, especially on the city's main traffic axes. To sustainably improve air quality, such services must be made permanently available.},
  urldate = {2023-10-04},
  journal = {Journal of Urban Mobility},
  author = {Hahn, Andreas and Pakusch, Christina and Stevens, Gunnar},
  month = dec,
  year = {2023},
  keywords = {Sustainability, Mobility, Modal shift, Public transport, Service expansion},
  pages = {100064},
  }

• ---

  Ludwig, T., Azabal, N., Fries, M., Nießner, J., Elsholz, U., Lützenkirchen, S., Thomas, M. & Schröder, L. (2023)KI-Kompetenzen in der Praxis: Eine Analyse deutscher KMUs

  IN HMD Praxis der Wirtschaftsinformatik doi:10.1365/s40702-023-01035-2
  [BibTeX] [Abstract] [Download PDF]

  Die rasante Digitalisierung unserer Welt hat die Entwicklung digitaler Kompetenzen zu einem zentralen Anliegen in Wirtschaft und Gesellschaft gemacht. Während globale Akteure wie die USA, China, Südkorea und Japan in technologischen Innovationen führend sind, sieht sich die Europäische Union, insbesondere Deutschland, vor Herausforderungen gestellt, um mit dieser Innovationsdynamik Schritt zu halten, vor allem im Bereich der Informationstechnologie. Die Europäische Kommission hat als Reaktion darauf eine Digitalstrategie entwickelt, um die Wettbewerbsfähigkeit und digitale Souveränität zu stärken. Der vorliegende Beitrag untersucht, basierend auf einer retrospektiven Analyse von Beratungsfällen des Zukunftszentrums KI NRW zum Thema Digitalisierung und vor allem Künstliche Intelligenz, die digitale Kompetenzlandschaft in deutschen kleinen und mittleren Unternehmen (KMUs). Die Ergebnisse zeigen, dass ein erheblicher Bedarf an Grundlagenwissen und Verständnis für digitale Technologien besteht. Auf Basis der Ergebnisse werden Kompetenzlisten vorgestellt, die spezifische, für die digitale Arbeitswelt essentielle Fähigkeiten und Kenntnisse beinhalten. Diese Listen dienen als Grundlage, um mittels Leitfragen konkrete Handlungsempfehlungen zu formulieren, die Unternehmen bei der Bewertung und Entwicklung ihrer digitalen Kompetenzen unterstützen, um den Herausforderungen der Digitalen Transformation zu begegnen.

  @article{ludwig_ki-kompetenzen_2023,
  title = {{KI}-{Kompetenzen} in der {Praxis}: {Eine} {Analyse} deutscher {KMUs}},
  issn = {2198-2775},
  shorttitle = {{KI}-{Kompetenzen} in der {Praxis}},
  url = {https://doi.org/10.1365/s40702-023-01035-2},
  doi = {10.1365/s40702-023-01035-2},
  abstract = {Die rasante Digitalisierung unserer Welt hat die Entwicklung digitaler Kompetenzen zu einem zentralen Anliegen in Wirtschaft und Gesellschaft gemacht. Während globale Akteure wie die USA, China, Südkorea und Japan in technologischen Innovationen führend sind, sieht sich die Europäische Union, insbesondere Deutschland, vor Herausforderungen gestellt, um mit dieser Innovationsdynamik Schritt zu halten, vor allem im Bereich der Informationstechnologie. Die Europäische Kommission hat als Reaktion darauf eine Digitalstrategie entwickelt, um die Wettbewerbsfähigkeit und digitale Souveränität zu stärken. Der vorliegende Beitrag untersucht, basierend auf einer retrospektiven Analyse von Beratungsfällen des Zukunftszentrums KI NRW zum Thema Digitalisierung und vor allem Künstliche Intelligenz, die digitale Kompetenzlandschaft in deutschen kleinen und mittleren Unternehmen (KMUs). Die Ergebnisse zeigen, dass ein erheblicher Bedarf an Grundlagenwissen und Verständnis für digitale Technologien besteht. Auf Basis der Ergebnisse werden Kompetenzlisten vorgestellt, die spezifische, für die digitale Arbeitswelt essentielle Fähigkeiten und Kenntnisse beinhalten. Diese Listen dienen als Grundlage, um mittels Leitfragen konkrete Handlungsempfehlungen zu formulieren, die Unternehmen bei der Bewertung und Entwicklung ihrer digitalen Kompetenzen unterstützen, um den Herausforderungen der Digitalen Transformation zu begegnen.},
  language = {de},
  urldate = {2024-01-09},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  author = {Ludwig, Thomas and Azabal, Natán and Fries, Marco and Nießner, Julia and Elsholz, Uwe and Lützenkirchen, Sylke and Thomas, Martina and Schröder, Lukas},
  month = dec,
  year = {2023},
  keywords = {Artificial intelligence, Digital skills, Digitale Kompetenzen, KMU, Kompetenzerwerb, Medium-sized companies, Mittelstand, Schlüsseltechnologien, Skills acquisition, SMEs},
  }

• ---

  Grüger, D., Weiblen, J., Weber, P. & Ludwig, T. (2023)How Gamified Are Sustainable Food Apps? Applying the Gameful Design Heuristics to Evaluate Sustainable Food Apps

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 409:919–409:947 doi:10.1145/3611055
  [BibTeX] [Abstract] [Download PDF]

  A large number of mobile apps support the sustainable use of food. These apps often use playful elements to enhance the user experience and promote their long-term use. However, we know little about which conceptual aspects of gamification and which gamified elements are actually used in the context of sustainable food apps. Therefore, in this paper, we analyse 76 mobile apps from the Google Play Store found with the term ‘sustainable food’ of which we analyse 27 apps in detail using the Gameful Design Heuristics. Our analysis uncovers a low average heuristics score and an unbalanced usage of subheuristics and heuristic categories. Additionally, gamification is unevenly distributed among food themes and sustainability categories. This study’s results contribute to the research on commercial gamified apps related to sustainability and food. Thus, this paper contributes to gamification design by identifying design opportunities that serve as interesting starting points for future work.

  @article{gruger_how_2023,
  title = {How {Gamified} {Are} {Sustainable} {Food} {Apps}? {Applying} the {Gameful} {Design} {Heuristics} to {Evaluate} {Sustainable} {Food} {Apps}},
  volume = {7},
  shorttitle = {How {Gamified} {Are} {Sustainable} {Food} {Apps}?},
  url = {https://dl.acm.org/doi/10.1145/3611055},
  doi = {10.1145/3611055},
  abstract = {A large number of mobile apps support the sustainable use of food. These apps often use playful elements to enhance the user experience and promote their long-term use. However, we know little about which conceptual aspects of gamification and which gamified elements are actually used in the context of sustainable food apps. Therefore, in this paper, we analyse 76 mobile apps from the Google Play Store found with the term ‘sustainable food’ of which we analyse 27 apps in detail using the Gameful Design Heuristics. Our analysis uncovers a low average heuristics score and an unbalanced usage of subheuristics and heuristic categories. Additionally, gamification is unevenly distributed among food themes and sustainability categories. This study’s results contribute to the research on commercial gamified apps related to sustainability and food. Thus, this paper contributes to gamification design by identifying design opportunities that serve as interesting starting points for future work.},
  number = {CHI PLAY},
  urldate = {2023-10-12},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Grüger, Diana and Weiblen, Julian and Weber, Philip and Ludwig, Thomas},
  month = oct,
  year = {2023},
  keywords = {Sustainability, Gamification, Google Play Store, Human-Food Interaction, Motivational Design},
  pages = {409:919--409:947},
  }

• ---

  Rutz, P., Kotthaus, C., Pinatti de Carvalho, A. F., Randall, D. & Pipek, V. (2023)The Relevance of KES-Oriented Processes for the Implementation of ERP Systems: Findings From an Empirical Study in German SMEs

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 313:1–313:34 doi:10.1145/3610104
  [BibTeX] [Abstract] [Download PDF]

  Past and current research has shown that Knowledge and Expertise Sharing (KES) is central to the appropriation of enterprise software such as Enterprise Resource Planning (ERP) systems. ERP implementation projects in Small and Medium-sized Enterprises (SMEs) are often driven by research and practice. However, they tend to focus on the ‘go live’ moment rather than on the subsequent, much longer post-implementation phase. This, we argue, results in decreased utilisation over time and an increased need for workarounds. In this paper, we draw on an empirical study within four organisations which exposes the limitations of KES in ERP implementation projects in SMEs, especially in regard to the preparation of key users. Our findings suggest that, despite key users’ essential role in these projects, they are often chosen haphazardly and are ill-prepared. As a result, they cannot fulfil their role of facilitating KES with end users, who end up appropriating ERP systems mostly through ‘learning by doing’. This stems directly from complex and largely unrecognised processes involving consultants, hotlines, management, key users and end users. In this paper, we introduce and discuss specific socio-technical, KES-oriented measures which can potentially lead to sustainable KES throughout the ERP life-cycle for longer-term success.

  @article{rutz_relevance_2023,
  title = {The {Relevance} of {KES}-{Oriented} {Processes} for the {Implementation} of {ERP} {Systems}: {Findings} {From} an {Empirical} {Study} in {German} {SMEs}},
  volume = {7},
  shorttitle = {The {Relevance} of {KES}-{Oriented} {Processes} for the {Implementation} of {ERP} {Systems}},
  url = {https://dl.acm.org/doi/10.1145/3610104},
  doi = {10.1145/3610104},
  abstract = {Past and current research has shown that Knowledge and Expertise Sharing (KES) is central to the appropriation of enterprise software such as Enterprise Resource Planning (ERP) systems. ERP implementation projects in Small and Medium-sized Enterprises (SMEs) are often driven by research and practice. However, they tend to focus on the 'go live' moment rather than on the subsequent, much longer post-implementation phase. This, we argue, results in decreased utilisation over time and an increased need for workarounds. In this paper, we draw on an empirical study within four organisations which exposes the limitations of KES in ERP implementation projects in SMEs, especially in regard to the preparation of key users. Our findings suggest that, despite key users' essential role in these projects, they are often chosen haphazardly and are ill-prepared. As a result, they cannot fulfil their role of facilitating KES with end users, who end up appropriating ERP systems mostly through 'learning by doing'. This stems directly from complex and largely unrecognised processes involving consultants, hotlines, management, key users and end users. In this paper, we introduce and discuss specific socio-technical, KES-oriented measures which can potentially lead to sustainable KES throughout the ERP life-cycle for longer-term success.},
  number = {CSCW2},
  urldate = {2023-10-10},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Rutz, Philipp and Kotthaus, Christoph and Pinatti de Carvalho, Aparecido Fabiano and Randall, Dave and Pipek, Volkmar},
  month = oct,
  year = {2023},
  keywords = {ERP system implementation, ERP systems, knowledge and expertise sharing},
  pages = {313:1--313:34},
  }

• ---

  Engelbutzeder, P., Randell, D., Landwehr, M., Aal, K., Stevens, G. & Wulf, V. (2023)From Surplus and Scarcity toward Abundance: Understanding the Use of ICT in Food Resource Sharing Practices

  IN ACM Transactions on Computer-Human Interaction, Vol. 30, Pages: 80:1–80:31 doi:10.1145/3589957
  [BibTeX] [Abstract] [Download PDF]

  Food practices have become an important context for questions around sustainability. Within HCI, sustainable HCI and human-food-interaction have developed as a response. We argue, nevertheless, that food practices as a social activity remain relatively under-examined, and further that sustainable food practices hinge on communal activity. We present the results of action-oriented research with a grassroots movement committed to sustainable food practices at a local, communal level, thereby demonstrating the role of ICT in making food resource sharing a viable practice. We suggest that the current focus on food sharing might usefully be supplemented by attention to food resource sharing, an approach that aligns with a paradigm shift from surplus to abundance. We argue for a design that aims to encourage food resource sharing at a local level but that also has wider ramifications. These “glocal” endeavors recognize the complexity of prosumption practices and foster aspirations for “deep change” in food systems.

  @article{engelbutzeder_surplus_2023-1,
  title = {From {Surplus} and {Scarcity} toward {Abundance}: {Understanding} the {Use} of {ICT} in {Food} {Resource} {Sharing} {Practices}},
  volume = {30},
  issn = {1073-0516},
  shorttitle = {From {Surplus} and {Scarcity} toward {Abundance}},
  url = {https://dl.acm.org/doi/10.1145/3589957},
  doi = {10.1145/3589957},
  abstract = {Food practices have become an important context for questions around sustainability. Within HCI, sustainable HCI and human-food-interaction have developed as a response. We argue, nevertheless, that food practices as a social activity remain relatively under-examined, and further that sustainable food practices hinge on communal activity. We present the results of action-oriented research with a grassroots movement committed to sustainable food practices at a local, communal level, thereby demonstrating the role of ICT in making food resource sharing a viable practice. We suggest that the current focus on food sharing might usefully be supplemented by attention to food resource sharing, an approach that aligns with a paradigm shift from surplus to abundance. We argue for a design that aims to encourage food resource sharing at a local level but that also has wider ramifications. These “glocal” endeavors recognize the complexity of prosumption practices and foster aspirations for “deep change” in food systems.},
  number = {5},
  urldate = {2024-01-09},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Engelbutzeder, Philip and Randell, Dave and Landwehr, Marvin and Aal, Konstantin and Stevens, Gunnar and Wulf, Volker},
  month = sep,
  year = {2023},
  keywords = {HFI, Sustainability, abundance, grassroots, sharing economy, surplus, sustainable HCI},
  pages = {80:1--80:31},
  }

• ---

  Aal, T., Kirschsieper, D., Hasan, M. R. & Müller, C. (2023)Media Use of Older Adults in Bangladesh: Religion, Perceived Sinfulness and the Taming of Media

  IN Digital Culture & Society, Vol. 9, Pages: 153–176 doi:10.14361/dcs-2023-0108
  [BibTeX] [Download PDF]

  @article{aal_media_2023,
  title = {Media {Use} of {Older} {Adults} in {Bangladesh}: {Religion}, {Perceived} {Sinfulness} and the {Taming} of {Media}},
  volume = {9},
  issn = {2364-2122, 2364-2114},
  shorttitle = {Media {Use} of {Older} {Adults} in {Bangladesh}},
  url = {https://www.degruyter.com/document/doi/10.14361/dcs-2023-0108/html},
  doi = {10.14361/dcs-2023-0108},
  language = {en},
  number = {1},
  urldate = {2023-10-03},
  journal = {Digital Culture \& Society},
  author = {Aal, Tanja and Kirschsieper, Dennis and Hasan, Md Rashidul and Müller, Claudia},
  month = sep,
  year = {2023},
  keywords = {italg},
  pages = {153--176},
  }

• ---

  Weibert, A., Aal, K., Rüller, S., Rohde, M. & Wulf, V. (2023)Crafting Home with E-Textiles: Accessing Concepts of the Home in a Socially and Culturally Diverse Setting

  IN Digital Culture & Society, Vol. 9, Pages: 213–222 doi:10.14361/dcs-2023-0111
  [BibTeX] [Abstract] [Download PDF]

  Der Artikel Crafting Home with E-Textiles: Accessing Concepts of the Home in a Socially and Culturally Diverse Setting wurde am 1. September 2023 in der Zeitschrift Digital Culture & Society (Band 9, Heft 1) veröffentlicht.

  @article{weibert_crafting_2023,
  title = {Crafting {Home} with {E}-{Textiles}: {Accessing} {Concepts} of the {Home} in a {Socially} and {Culturally} {Diverse} {Setting}},
  volume = {9},
  copyright = {De Gruyter expressly reserves the right to use all content for commercial text and data mining within the meaning of Section 44b of the German Copyright Act.},
  issn = {2364-2122},
  shorttitle = {Crafting {Home} with {E}-{Textiles}},
  url = {https://www.degruyter.com/document/doi/10.14361/dcs-2023-0111/html},
  doi = {10.14361/dcs-2023-0111},
  abstract = {Der Artikel Crafting Home with E-Textiles: Accessing Concepts of the Home in a Socially and Culturally Diverse Setting wurde am 1. September 2023 in der Zeitschrift Digital Culture \& Society (Band 9, Heft 1) veröffentlicht.},
  language = {en},
  number = {1},
  urldate = {2023-09-12},
  journal = {Digital Culture \& Society},
  author = {Weibert, Anne and Aal, Konstantin and Rüller, Sarah and Rohde, Markus and Wulf, Volker},
  month = sep,
  year = {2023},
  note = {Publisher: transcript Verlag},
  pages = {213--222},
  }

• ---

  Paluch, R., Cerna, K., Kirschsieper, D. & Müller, C. (2023)Practices of Care in Participatory Design With Older Adults During the COVID-19 Pandemic: Digitally Mediated Study

  IN Journal of Medical Internet Research, Vol. 25, Pages: e45750 doi:10.2196/45750
  [BibTeX] [Abstract] [Download PDF]

  Background: Participatory Design (PD), albeit an established approach in User-Centered Design, comes with specific challenges when working with older adults as research participants. Addressing these challenges relates to the reflection and negotiation of the positionalities of the researchers and research participants and includes various acts of giving and receiving help. During the COVID-19 pandemic, facets of positionalities and (mutual) care became particularly evident in qualitative and participatory research settings. Objective: The aim of this paper was to systematically analyze care practices of participatory (design) research, which are to different extents practices of the latter. Using a multiyear PD project with older people that had to take place remotely over many months, we specify different practices of care; how they relate to collaborative work in the design project; and represent foundational practices for sustainable, long-term co-design. Our research questions were “How can digitally-mediated PD work during COVID-19 and can we understand such digital PD as ‘care’?” Methods: Our data comes from the Joint Programming Initiative “More Years, Better Lives” (JPI MYBL), a European Union project that aims to promote digital literacy and technology appropriation among older adults in domestic settings. It targeted the cocreation, by older adults and university researchers, of a mobile demo kit website with cocreated resources, aimed at improving the understanding of use options of digital tools. Through a series of workshops, a range of current IT products was explored by a group of 21 older adults, which served as the basis for joint cocreative work on generating design ideas and prototypes. We reflect on the PD process and examine how the actors enact and manifest care. Results: The use of digital technology allowed the participatory project to continue during the COVID-19 pandemic and accentuated the digital skills of older adults and the improvement of digital literacy as part of “care.” We provide empirically based evidence of PD with older adults developing digital literacy and sensitizing concepts, based on the notion of care by Tronto for differentiating aspects and processes of care. The data suggest that it is not enough to focus solely on the technologies and how they are used; it is also necessary to focus on the social structures in which help is available and in which technologies offer opportunities to do care work. Conclusions: We document that the cocreation of different digital media tools can be used to provide a community with mutual care. Our study demonstrates how research participants effectively enact different forms of care and how such “care” is a necessary basis for a genuinely participatory approach, which became especially meaningful as a form of support during COVID-19. We reflect on how notions of “care” and “caring” that were central to the pandemic response are also central to PD.

  @article{paluch_practices_2023,
  title = {Practices of {Care} in {Participatory} {Design} {With} {Older} {Adults} {During} the {COVID}-19 {Pandemic}: {Digitally} {Mediated} {Study}},
  volume = {25},
  shorttitle = {Practices of {Care} in {Participatory} {Design} {With} {Older} {Adults} {During} the {COVID}-19 {Pandemic}},
  url = {https://www.jmir.org/2023/1/e45750},
  doi = {10.2196/45750},
  abstract = {Background: Participatory Design (PD), albeit an established approach in User-Centered Design, comes with specific challenges when working with older adults as research participants. Addressing these challenges relates to the reflection and negotiation of the positionalities of the researchers and research participants and includes various acts of giving and receiving help. During the COVID-19 pandemic, facets of positionalities and (mutual) care became particularly evident in qualitative and participatory research settings.
  Objective: The aim of this paper was to systematically analyze care practices of participatory (design) research, which are to different extents practices of the latter. Using a multiyear PD project with older people that had to take place remotely over many months, we specify different practices of care; how they relate to collaborative work in the design project; and represent foundational practices for sustainable, long-term co-design. Our research questions were “How can digitally-mediated PD work during COVID-19 and can we understand such digital PD as ‘care’?”
  Methods: Our data comes from the Joint Programming Initiative “More Years, Better Lives” (JPI MYBL), a European Union project that aims to promote digital literacy and technology appropriation among older adults in domestic settings. It targeted the cocreation, by older adults and university researchers, of a mobile demo kit website with cocreated resources, aimed at improving the understanding of use options of digital tools. Through a series of workshops, a range of current IT products was explored by a group of 21 older adults, which served as the basis for joint cocreative work on generating design ideas and prototypes. We reflect on the PD process and examine how the actors enact and manifest care.
  Results: The use of digital technology allowed the participatory project to continue during the COVID-19 pandemic and accentuated the digital skills of older adults and the improvement of digital literacy as part of “care.” We provide empirically based evidence of PD with older adults developing digital literacy and sensitizing concepts, based on the notion of care by Tronto for differentiating aspects and processes of care. The data suggest that it is not enough to focus solely on the technologies and how they are used; it is also necessary to focus on the social structures in which help is available and in which technologies offer opportunities to do care work.
  Conclusions: We document that the cocreation of different digital media tools can be used to provide a community with mutual care. Our study demonstrates how research participants effectively enact different forms of care and how such “care” is a necessary basis for a genuinely participatory approach, which became especially meaningful as a form of support during COVID-19. We reflect on how notions of “care” and “caring” that were central to the pandemic response are also central to PD.},
  language = {EN},
  number = {1},
  urldate = {2023-07-25},
  journal = {Journal of Medical Internet Research},
  author = {Paluch, Richard and Cerna, Katerina and Kirschsieper, Dennis and Müller, Claudia},
  month = jul,
  year = {2023},
  note = {Company: Journal of Medical Internet Research
  Distributor: Journal of Medical Internet Research
  Institution: Journal of Medical Internet Research
  Label: Journal of Medical Internet Research
  Publisher: JMIR Publications Inc., Toronto, Canada},
  keywords = {italg},
  pages = {e45750},
  }

• ---

  Esau-Held, M., Marsh, A., Krauß, V. & Stevens, G. (2023)“Foggy sounds like nothing” — enriching the experience of voice assistants with sonic overlays

  IN Personal and Ubiquitous Computing doi:10.1007/s00779-023-01722-3
  [BibTeX] [Abstract] [Download PDF]

  Although Voice Assistants are ubiquitously available for some years now, the interaction is still monotonous and utilitarian. Sound design offers conceptual and methodological research to design auditive interfaces. Our work aims to complement and supplement voice interaction with sonic overlays to enrich the user experience. Therefore, we followed a user-centered design process to develop a sound library for weather forecasts based on empirical results from a user survey of associative mapping. After analyzing the data, we created audio clips for seven weather conditions and evaluated the perceived combination of sound and speech with 15 participants in an interview study. Our findings show that supplementing speech with soundscapes is a promising concept that communicates information and induces emotions with a positive affect for the user experience of Voice Assistants. Besides a novel design approach and a collection of sound overlays, we provide four design implications to support voice interaction designers.

  @article{esau-held_foggy_2023,
  title = {“{Foggy} sounds like nothing” — enriching the experience of voice assistants with sonic overlays},
  issn = {1617-4917},
  url = {https://doi.org/10.1007/s00779-023-01722-3},
  doi = {10.1007/s00779-023-01722-3},
  abstract = {Although Voice Assistants are ubiquitously available for some years now, the interaction is still monotonous and utilitarian. Sound design offers conceptual and methodological research to design auditive interfaces. Our work aims to complement and supplement voice interaction with sonic overlays to enrich the user experience. Therefore, we followed a user-centered design process to develop a sound library for weather forecasts based on empirical results from a user survey of associative mapping. After analyzing the data, we created audio clips for seven weather conditions and evaluated the perceived combination of sound and speech with 15 participants in an interview study. Our findings show that supplementing speech with soundscapes is a promising concept that communicates information and induces emotions with a positive affect for the user experience of Voice Assistants. Besides a novel design approach and a collection of sound overlays, we provide four design implications to support voice interaction designers.},
  language = {en},
  urldate = {2023-06-12},
  journal = {Personal and Ubiquitous Computing},
  author = {Esau-Held, Margarita and Marsh, Andrew and Krauß, Veronika and Stevens, Gunnar},
  month = jun,
  year = {2023},
  keywords = {User experience, User study, Empirical design, Sonification, Sound design, Voice assistants},
  }

• ---

  Berkholz, J. & Stevens, G. (2023)Virtuelle Stilberatung als Möglichkeit der Aufforderung zur Singularität

  [BibTeX] [Download PDF]

  @article{berkholz_virtuelle_2023,
  title = {Virtuelle {Stilberatung} als {Möglichkeit} der {Aufforderung} zur {Singularität}},
  url = {https://www.verbraucherforschung.nrw/sites/default/files/2023-04/jbkv-02-2022-04-berkholz-stevens-virtuelle-stilberatung-als-moeglichkeit-der-aufforderung-zur-singularitaet.pdf},
  author = {Berkholz, Jenny and Stevens, Gunnar},
  month = jun,
  year = {2023},
  }

• ---

  Pins, D., Jakobi, T., Stevens, G., Alizadeh, F. & Krüger, J. (2023)Finding, getting and understanding: The User Journey for the GDPR’S Right to Access

  IN , Vol. 41, Pages: 2174–2200
  [BibTeX] [Download PDF]

  @article{pins_finding_2023,
  title = {Finding, getting and understanding: {The} {User} {Journey} for the {GDPR}’{S} {Right} to {Access}},
  volume = {41},
  url = {https://www.researchgate.net/publication/370490058_Finding_getting_and_understanding_The_User_Journey_for_the_GDPR'S_Right_to_Access},
  author = {Pins, Domink and Jakobi, Timo and Stevens, Gunnar and Alizadeh, Fatemeh and Krüger, Jana},
  month = may,
  year = {2023},
  pages = {2174--2200},
  }

• ---

  Neifer, T., Bossauer, P., Pakusch, C., Boehm, L. & Lawo, D. (2023)Trust-Building in Peer-to-Peer Carsharing: Design Case Study for Algorithm-Based Reputation Systems

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09461-4
  [BibTeX] [Abstract] [Download PDF]

  Peer-to-peer sharing platforms become increasingly important in the platform economy. From an HCI-perspective, this development is of high interest, as those platforms mediate between different users. Such mediation entails dealing with various social issues, e.g., building trust between peers online without any physical presence. Peer ratings have proven to be an important mechanism in this regard. At the same time, scoring via car telematics become more common for risk assessment by car insurances. Since user ratings face crucial problems such as fake or biased ratings, we conducted a design case study to determine whether algorithm-based scoring has the potential to improve trust-building in P2P-carsharing. We started with 16 problem-centered interviews to examine how people understand algorithm-based scoring, we co-designed an app with scored profiles, and finally evaluated it with 12 participants. Our findings show that scoring systems can support trust-building in P2P-carsharing and give insights how they should be designed.

  @article{neifer_trust-building_2023,
  title = {Trust-{Building} in {Peer}-to-{Peer} {Carsharing}: {Design} {Case} {Study} for {Algorithm}-{Based} {Reputation} {Systems}},
  issn = {1573-7551},
  shorttitle = {Trust-{Building} in {Peer}-to-{Peer} {Carsharing}},
  url = {https://doi.org/10.1007/s10606-022-09461-4},
  doi = {10.1007/s10606-022-09461-4},
  abstract = {Peer-to-peer sharing platforms become increasingly important in the platform economy. From an HCI-perspective, this development is of high interest, as those platforms mediate between different users. Such mediation entails dealing with various social issues, e.g., building trust between peers online without any physical presence. Peer ratings have proven to be an important mechanism in this regard. At the same time, scoring via car telematics become more common for risk assessment by car insurances. Since user ratings face crucial problems such as fake or biased ratings, we conducted a design case study to determine whether algorithm-based scoring has the potential to improve trust-building in P2P-carsharing. We started with 16 problem-centered interviews to examine how people understand algorithm-based scoring, we co-designed an app with scored profiles, and finally evaluated it with 12 participants. Our findings show that scoring systems can support trust-building in P2P-carsharing and give insights how they should be designed.},
  language = {en},
  urldate = {2023-05-23},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Neifer, Thomas and Bossauer, Paul and Pakusch, Christina and Boehm, Lukas and Lawo, Dennis},
  month = may,
  year = {2023},
  keywords = {Car Telematics, P2P carsharing, Reputation systems, Scoring, Trust},
  }

• ---

  Sauter, L., Weigel, A. & Ludwig, T. (2023)It’s Tool Time: Exploring Tool Design Alternatives for Virtual Reality Trainings

  IN ECIS 2023 Research Papers
  [BibTeX] [Download PDF]

  @article{sauter_its_2023,
  title = {It's {Tool} {Time}: {Exploring} {Tool} {Design} {Alternatives} for {Virtual} {Reality} {Trainings}},
  shorttitle = {It's {Tool} {Time}},
  url = {https://aisel.aisnet.org/ecis2023_rp/333},
  journal = {ECIS 2023 Research Papers},
  author = {Sauter, Louisa and Weigel, Andreas and Ludwig, Thomas},
  month = may,
  year = {2023},
  }

• ---

  Walther, M., Jakobi, T., Watson, S. J. & Stevens, G. (2023)A systematic literature review about the consumers’ side of fake review detection – Which cues do consumers use to determine the veracity of online user reviews?

  IN Computers in Human Behavior Reports, Vol. 10, Pages: 100278 doi:10.1016/j.chbr.2023.100278
  [BibTeX] [Abstract] [Download PDF]

  Background Consumers rely heavily on online user reviews when shopping online and cybercriminals produce fake reviews to manipulate consumer opinion. Much prior research focuses on the automated detection of these fake reviews, which are far from perfect. Therefore, consumers must be able to detect fake reviews on their own. In this study we survey the research examining how consumers detect fake reviews online. Methods We conducted a systematic literature review over the research on fake review detection from the consumer-perspective. We included academic literature giving new empirical data. We provide a narrative synthesis comparing the theories, methods and outcomes used across studies to identify how consumers detect fake reviews online. Results We found only 15 articles that met our inclusion criteria. We classify the most often used cues identified into five categories which were (1) review characteristics (2) textual characteristics (3) reviewer characteristics (4) seller characteristics and (5) characteristics of the platform where the review is displayed. Discussion We find that theory is applied inconsistently across studies and that cues to deception are often identified in isolation without any unifying theoretical framework. Consequently, we discuss how such a theoretical framework could be developed.

  @article{walther_systematic_2023,
  title = {A systematic literature review about the consumers’ side of fake review detection – {Which} cues do consumers use to determine the veracity of online user reviews?},
  volume = {10},
  issn = {2451-9588},
  url = {https://www.sciencedirect.com/science/article/pii/S2451958823000118},
  doi = {10.1016/j.chbr.2023.100278},
  abstract = {Background
  Consumers rely heavily on online user reviews when shopping online and cybercriminals produce fake reviews to manipulate consumer opinion. Much prior research focuses on the automated detection of these fake reviews, which are far from perfect. Therefore, consumers must be able to detect fake reviews on their own. In this study we survey the research examining how consumers detect fake reviews online.
  Methods
  We conducted a systematic literature review over the research on fake review detection from the consumer-perspective. We included academic literature giving new empirical data. We provide a narrative synthesis comparing the theories, methods and outcomes used across studies to identify how consumers detect fake reviews online.
  Results
  We found only 15 articles that met our inclusion criteria. We classify the most often used cues identified into five categories which were (1) review characteristics (2) textual characteristics (3) reviewer characteristics (4) seller characteristics and (5) characteristics of the platform where the review is displayed.
  Discussion
  We find that theory is applied inconsistently across studies and that cues to deception are often identified in isolation without any unifying theoretical framework. Consequently, we discuss how such a theoretical framework could be developed.},
  language = {en},
  urldate = {2023-03-02},
  journal = {Computers in Human Behavior Reports},
  author = {Walther, Michelle and Jakobi, Timo and Watson, Steven James and Stevens, Gunnar},
  month = may,
  year = {2023},
  keywords = {Fake review cues, Fake review detection, Human review fraud detection, Opinion scam, Review scam, User-perspective},
  pages = {100278},
  }

• ---

  Engelbutzeder, P., Randell, D., Landwehr, M., Aal, K., Stevens, G. & Wulf, V. (2023)From surplus and scarcity towards abundance: Understanding the use of ICT in food resource sharing practices

  IN ACM Transactions on Computer-Human Interaction doi:10.1145/3589957
  [BibTeX] [Abstract] [Download PDF]

  Food practices have become an important context for questions around sustainability. Within HCI, Sustainable HCI and Human-Food-Interaction have developed as a response. We argue, nevertheless, that food practices as a social activity remain relatively under-examined and further that sustainable food practices hinge on communal activity. We present the results of action-oriented research with a grassroots movement committed to sustainable food practices at a local, communal level, thereby demonstrating the role of ICT in making food resource sharing a viable practice. We suggest that the current focus on food sharing might usefully be supplemented by attention to food resource sharing, an approach that aligns with a paradigm shift from surplus to abundance. We argue for design that aims to encourage food resource sharing at a local level but that also has wider ramifications. These ‘glocal’ endeavors recognize the complexity of prosumption practices and foster aspirations for ‘deep change’ in food systems.

  @article{engelbutzeder_surplus_2023,
  title = {From surplus and scarcity towards abundance: {Understanding} the use of {ICT} in food resource sharing practices},
  issn = {1073-0516},
  shorttitle = {From surplus and scarcity towards abundance},
  url = {https://dl.acm.org/doi/10.1145/3589957},
  doi = {10.1145/3589957},
  abstract = {Food practices have become an important context for questions around sustainability. Within HCI, Sustainable HCI and Human-Food-Interaction have developed as a response. We argue, nevertheless, that food practices as a social activity remain relatively under-examined and further that sustainable food practices hinge on communal activity. We present the results of action-oriented research with a grassroots movement committed to sustainable food practices at a local, communal level, thereby demonstrating the role of ICT in making food resource sharing a viable practice. We suggest that the current focus on food sharing might usefully be supplemented by attention to food resource sharing, an approach that aligns with a paradigm shift from surplus to abundance. We argue for design that aims to encourage food resource sharing at a local level but that also has wider ramifications. These ‘glocal’ endeavors recognize the complexity of prosumption practices and foster aspirations for ‘deep change’ in food systems.},
  urldate = {2023-04-11},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Engelbutzeder, Philip and Randell, Dave and Landwehr, Marvin and Aal, Konstantin and Stevens, Gunnar and Wulf, Volker},
  month = apr,
  year = {2023},
  note = {Just Accepted},
  keywords = {Abundance, Grassroots, HFI, Sharing Economy, Surplus, Sustainability, Sustainable HCI},
  }

• ---

  Weibert, A., Oertel Ribeiro, N., Krüger, M., Alkhatib, A., Muntean, M., Aal, K. & Randall, D. (2023)Literacy and the Process of Becoming Home: Learnings from an Interactive Storytelling-Initiative

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 70:1–70:29 doi:10.1145/3579503
  [BibTeX] [Abstract] [Download PDF]

  This study explores the global phenomenon of migration at the local, neighborhood level of a mid-sized city in Germany. Focusing on a long-term interactive storytelling-initiative, it studies the emergence of Arrival Literacy as a bi-directional skill-set. It describes the development of individual, local responses to global migration consequences, among both newcomers who migrated, as well as long-term citizens who never moved. The analytic lens of Arrival Literacy brings forward the complexity and difficulties of the arrival process, where the individual is navigating the consequences of political decisions that were made at a broader level. Digital storytelling as an element is a method to 1) creatively develop a skill of expression for one’s own positionality, and 2) to connect with the positionalities of others, thus supporting the process of dealing with arrival at the local community level and beyond.

  @article{weibert_literacy_2023,
  title = {Literacy and the {Process} of {Becoming} {Home}: {Learnings} from an {Interactive} {Storytelling}-{Initiative}},
  volume = {7},
  shorttitle = {Literacy and the {Process} of {Becoming} {Home}},
  url = {https://dl.acm.org/doi/10.1145/3579503},
  doi = {10.1145/3579503},
  abstract = {This study explores the global phenomenon of migration at the local, neighborhood level of a mid-sized city in Germany. Focusing on a long-term interactive storytelling-initiative, it studies the emergence of Arrival Literacy as a bi-directional skill-set. It describes the development of individual, local responses to global migration consequences, among both newcomers who migrated, as well as long-term citizens who never moved. The analytic lens of Arrival Literacy brings forward the complexity and difficulties of the arrival process, where the individual is navigating the consequences of political decisions that were made at a broader level. Digital storytelling as an element is a method to 1) creatively develop a skill of expression for one's own positionality, and 2) to connect with the positionalities of others, thus supporting the process of dealing with arrival at the local community level and beyond.},
  number = {CSCW1},
  urldate = {2023-04-24},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Weibert, Anne and Oertel Ribeiro, Nora and Krüger, Max and Alkhatib, Ahmad and Muntean, Marcela and Aal, Konstantin and Randall, Dave},
  month = apr,
  year = {2023},
  keywords = {neighborhood, arrival literacy, community, home, interactive storytelling, migration},
  pages = {70:1--70:29},
  }

• ---

  Liu, J., Wang, X., Tolmie, P. & Wulf, V. (2023)Articulation Work and the Management of Intersubjectivity Disjunctures in Offshored Production

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 25:1–25:34 doi:10.1145/3579458
  [BibTeX] [Abstract] [Download PDF]

  Since the move away from integrated value chains in production in the 1980s, the outsourcing and offshoring of various aspects of manufacturing has become commonplace. This has led to global production and marketing relationships between enterprises in numerous different countries, a prominent axis being between Europe and Asia. This paper reports on a study of one such offshoring relationship between a German SME (Small and Medium Enterprise) and their Chinese subsidiary, the trials and tribulations of the collaboration between them, and the implications of this for our understanding of how articulation work might be best supported in the context of global production. We also look at how a separate entity, which we term an ‘articulation hub’, was established to support articulation between the sites. While a number of studies have looked at articulation work in Global Software Development (GSD), there are very few ethnographic studies of offshored manufacturing, despite the unique challenges it presents. We find here that issues arise not only because of differences in technology environments, infrastructures, and cultural expectations, but also because of differing development strategies and business philosophies. The core problem confronting articulation work in offshored production is the difficulty of arriving at a mutually-grounded intersubjectivity, where shared assumptions about working practices and their relative importance and value can be trusted to apply, leading to what we term ‘intersubjectivity disjunctures’. These disjunctures have a number of important implications for accomplishing articulation work. This paper offers a number of contributions to CSCW. First, it adds to a very thin corpus of CSCW-relevant ethnographic studies of global manufacturing. Second, it finds that articulation work in offshored production is less closely-coupled than it is in other distributed settings, making conventionally promoted solutions, such as knowledge sharing and relationship building, less relevant. Third, it reveals how differences in moral reasoning can result in different sites assigning very different priorities to articulation work. Finally, while articulation work is typically seen to be invisible work in CSCW, we argue that, in this context, there are a number of ways in which using a separate hub to actively render articulation work visible may be the best solution.

  @article{liu_articulation_2023,
  title = {Articulation {Work} and the {Management} of {Intersubjectivity} {Disjunctures} in {Offshored} {Production}},
  volume = {7},
  url = {https://dl.acm.org/doi/10.1145/3579458},
  doi = {10.1145/3579458},
  abstract = {Since the move away from integrated value chains in production in the 1980s, the outsourcing and offshoring of various aspects of manufacturing has become commonplace. This has led to global production and marketing relationships between enterprises in numerous different countries, a prominent axis being between Europe and Asia. This paper reports on a study of one such offshoring relationship between a German SME (Small and Medium Enterprise) and their Chinese subsidiary, the trials and tribulations of the collaboration between them, and the implications of this for our understanding of how articulation work might be best supported in the context of global production. We also look at how a separate entity, which we term an 'articulation hub', was established to support articulation between the sites. While a number of studies have looked at articulation work in Global Software Development (GSD), there are very few ethnographic studies of offshored manufacturing, despite the unique challenges it presents. We find here that issues arise not only because of differences in technology environments, infrastructures, and cultural expectations, but also because of differing development strategies and business philosophies. The core problem confronting articulation work in offshored production is the difficulty of arriving at a mutually-grounded intersubjectivity, where shared assumptions about working practices and their relative importance and value can be trusted to apply, leading to what we term 'intersubjectivity disjunctures'. These disjunctures have a number of important implications for accomplishing articulation work. This paper offers a number of contributions to CSCW. First, it adds to a very thin corpus of CSCW-relevant ethnographic studies of global manufacturing. Second, it finds that articulation work in offshored production is less closely-coupled than it is in other distributed settings, making conventionally promoted solutions, such as knowledge sharing and relationship building, less relevant. Third, it reveals how differences in moral reasoning can result in different sites assigning very different priorities to articulation work. Finally, while articulation work is typically seen to be invisible work in CSCW, we argue that, in this context, there are a number of ways in which using a separate hub to actively render articulation work visible may be the best solution.},
  number = {CSCW1},
  urldate = {2023-04-20},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Liu, Jingjing and Wang, Xun and Tolmie, Peter and Wulf, Volker},
  month = apr,
  year = {2023},
  keywords = {ethnography, SME, articulation work, offshoring, German-Chinese collaboration, HQ-subsidiary interaction, industrial production, intersubjectivity},
  pages = {25:1--25:34},
  }

• ---

  Berkholz, J., Esau-Held, M., Boden, A., Stevens, G. & Tolmie, P. (2023)Becoming an Online Wine Taster: An Ethnographic Study on the Digital Mediation of Taste

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 26:1–26:26 doi:10.1145/3579459
  [BibTeX] [Abstract] [Download PDF]

  There has been a growing interest in taste research in the HCI and CSCW communities. However, the focus is more on stimulating the senses, while the socio-cultural aspects have received less attention. However, individual taste perception is mediated through social interaction and collective negotiation and is not only dependent on physical stimulation. Therefore, we study the digital mediation of taste by drawing on ethnographic research of four online wine tastings and one self-organized event. Hence, we investigated the materials, associated meanings, competences, procedures, and engagements that shaped the performative character of tasting practices. We illustrate how the tastings are built around the taste-making process and how online contexts differ in providing a more diverse and distributed environment. We then explore the implications of our findings for the further mediation of taste as a social and democratized phenomenon through online interaction.

  @article{berkholz_becoming_2023,
  title = {Becoming an {Online} {Wine} {Taster}: {An} {Ethnographic} {Study} on the {Digital} {Mediation} of {Taste}},
  volume = {7},
  shorttitle = {Becoming an {Online} {Wine} {Taster}},
  url = {https://dl.acm.org/doi/10.1145/3579459},
  doi = {10.1145/3579459},
  abstract = {There has been a growing interest in taste research in the HCI and CSCW communities. However, the focus is more on stimulating the senses, while the socio-cultural aspects have received less attention. However, individual taste perception is mediated through social interaction and collective negotiation and is not only dependent on physical stimulation. Therefore, we study the digital mediation of taste by drawing on ethnographic research of four online wine tastings and one self-organized event. Hence, we investigated the materials, associated meanings, competences, procedures, and engagements that shaped the performative character of tasting practices. We illustrate how the tastings are built around the taste-making process and how online contexts differ in providing a more diverse and distributed environment. We then explore the implications of our findings for the further mediation of taste as a social and democratized phenomenon through online interaction.},
  number = {CSCW1},
  urldate = {2023-04-20},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Berkholz, Jenny and Esau-Held, Margarita and Boden, Alexander and Stevens, Gunnar and Tolmie, Peter},
  month = apr,
  year = {2023},
  keywords = {ethnography, practice theory, democratization, multi-sensory, taste, wine},
  pages = {26:1--26:26},
  }

• ---

  Alizadeh, F., Stevens, G., Jakobi, T. & Krüger, J. (2023)Catch Me if You Can : “Delaying” as a Social Engineering Technique in the Post-Attack Phase

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 7, Pages: 32:1–32:25 doi:10.1145/3579465
  [BibTeX] [Abstract] [Download PDF]

  Much is known about social engineering strategies (SE) during the attack phase, but little is known about the post-attack period. To address this gap, we conducted 17 narrative interviews with victims of cyber fraud. We found that while it was seen to be important for victims to act immediately and to take countermeasures against attack, they often did not do so. In this paper, we describe this “delay” in victims’ responses as entailing a period of doubt and trust in good faith. The delay in victim response is a direct consequence of various SE techniques, such as exploiting prosocial behavior with subsequent negative effects on emotional state and interpersonal relationships. Our findings contribute to shaping digital resistance by helping people identify and overcome delay techniques to combat their inaction and paralysis.

  @article{alizadeh_catch_2023,
  title = {Catch {Me} if {You} {Can} : "{Delaying}" as a {Social} {Engineering} {Technique} in the {Post}-{Attack} {Phase}},
  volume = {7},
  shorttitle = {Catch {Me} if {You} {Can}},
  url = {https://dl.acm.org/doi/10.1145/3579465},
  doi = {10.1145/3579465},
  abstract = {Much is known about social engineering strategies (SE) during the attack phase, but little is known about the post-attack period. To address this gap, we conducted 17 narrative interviews with victims of cyber fraud. We found that while it was seen to be important for victims to act immediately and to take countermeasures against attack, they often did not do so. In this paper, we describe this "delay" in victims' responses as entailing a period of doubt and trust in good faith. The delay in victim response is a direct consequence of various SE techniques, such as exploiting prosocial behavior with subsequent negative effects on emotional state and interpersonal relationships. Our findings contribute to shaping digital resistance by helping people identify and overcome delay techniques to combat their inaction and paralysis.},
  number = {CSCW1},
  urldate = {2023-04-20},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Alizadeh, Fatemeh and Stevens, Gunnar and Jakobi, Timo and Krüger, Jana},
  month = apr,
  year = {2023},
  keywords = {comping strategies, cybercrime, digital resilience, post-attack, social computing, social engineering, usable security, user behavior, victim's vulnerabilities},
  pages = {32:1--32:25},
  }

• ---

  Jasche, F., Weber, P., Liu, S. & Ludwig, T. (2023)PrintAssist—a conversational human-machine interface for 3D printers

  IN i-com doi:10.1515/icom-2022-0045
  [BibTeX] [Abstract] [Download PDF]

  3D printers are no longer found only in industry, universities or makerspaces but now are increasingly used in domestic settings. Personal fabrication will increase in the coming years, and 3D printing will play an important role in this process. Due to technology and price development, 3D printers are becoming established among casual users at home. However, there are still many hurdles in the use of 3D printers that interfere with their appropriation in everyday life. In this paper, we investigate how chatbots can overcome these hurdles and support onboarding to 3D printing. Furthermore, we explore how chatbots can be used as a human–machine interface and facilitate interaction with 3D printers for both novice and expert users. In a research-through-design approach, we have created a fully functional chatbot that introduces users to 3D printing and helps them perform typical tasks when operating 3D printers.

  @article{jasche_printassistconversational_2023,
  title = {{PrintAssist}—a conversational human-machine interface for {3D} printers},
  issn = {2196-6826},
  url = {https://www.degruyter.com/document/doi/10.1515/icom-2022-0045/html},
  doi = {10.1515/icom-2022-0045},
  abstract = {3D printers are no longer found only in industry, universities or makerspaces but now are increasingly used in domestic settings. Personal fabrication will increase in the coming years, and 3D printing will play an important role in this process. Due to technology and price development, 3D printers are becoming established among casual users at home. However, there are still many hurdles in the use of 3D printers that interfere with their appropriation in everyday life. In this paper, we investigate how chatbots can overcome these hurdles and support onboarding to 3D printing. Furthermore, we explore how chatbots can be used as a human–machine interface and facilitate interaction with 3D printers for both novice and expert users. In a research-through-design approach, we have created a fully functional chatbot that introduces users to 3D printing and helps them perform typical tasks when operating 3D printers.},
  language = {en},
  urldate = {2023-03-21},
  journal = {i-com},
  author = {Jasche, Florian and Weber, Philip and Liu, Shi and Ludwig, Thomas},
  month = mar,
  year = {2023},
  note = {Publisher: Oldenbourg Wissenschaftsverlag},
  keywords = {3D printing, chatbot, conversational interface, human–machine interface, onboarding},
  }

• ---

  Weber, P., Mahmood, F., Ahmadi, M., von Jan, V., Ludwig, T. & Wieching, R. (2023)Fridolin: participatory design and evaluation of a nutrition chatbot for older adults

  IN i-com doi:10.1515/icom-2022-0042
  [BibTeX] [Abstract] [Download PDF]

  In recent years, emerging approaches to chatbot-guided food coaching and dietary management, while innovative and promising in nature, have often lacked long-term studies. Therefore, with this work, we pursued a participatory approach within a design case study to the co-design and development of a nutrition chatbot for elderly people. Overall, 15 participants were directly involved in the study, of which 12 participated in the initial co-design phase, seven in the first real-world evaluation study over four weeks, and three in the second evaluation study over seven weeks. We contribute to the fields of Human-Computer Interaction by showing how the long-term use of such a chatbot in the area of nutrition looks like, which design implications arise for the development of nutrition chatbots, and how a participatory design approach can be realized to design, evaluate and develop nutrition chatbots.

  @article{weber_fridolin_2023,
  title = {Fridolin: participatory design and evaluation of a nutrition chatbot for older adults},
  issn = {2196-6826},
  shorttitle = {Fridolin},
  url = {https://www.degruyter.com/document/doi/10.1515/icom-2022-0042/html},
  doi = {10.1515/icom-2022-0042},
  abstract = {In recent years, emerging approaches to chatbot-guided food coaching and dietary management, while innovative and promising in nature, have often lacked long-term studies. Therefore, with this work, we pursued a participatory approach within a design case study to the co-design and development of a nutrition chatbot for elderly people. Overall, 15 participants were directly involved in the study, of which 12 participated in the initial co-design phase, seven in the first real-world evaluation study over four weeks, and three in the second evaluation study over seven weeks. We contribute to the fields of Human-Computer Interaction by showing how the long-term use of such a chatbot in the area of nutrition looks like, which design implications arise for the development of nutrition chatbots, and how a participatory design approach can be realized to design, evaluate and develop nutrition chatbots.},
  language = {en},
  urldate = {2023-03-15},
  journal = {i-com},
  author = {Weber, Philip and Mahmood, Faisal and Ahmadi, Michael and Jan, Vanessa von and Ludwig, Thomas and Wieching, Rainer},
  month = mar,
  year = {2023},
  note = {Publisher: Oldenbourg Wissenschaftsverlag},
  keywords = {participatory design, chatbot, nutrition},
  }

• ---

  Ludwig, T., Weber, P., Maedche, A. & Riener, A. (2023)Special issue on “conversational agents” – Editorial

  IN i-com doi:10.1515/icom-2023-0010
  [BibTeX] [Abstract] [Download PDF]

  Der Artikel Special issue on “conversational agents” – Editorial wurde am 16. März 2023 in der Zeitschrift i-com (Band 0, Heft 0) veröffentlicht.

  @article{ludwig_special_2023,
  title = {Special issue on “conversational agents” – {Editorial}},
  issn = {2196-6826},
  url = {https://www.degruyter.com/document/doi/10.1515/icom-2023-0010/html},
  doi = {10.1515/icom-2023-0010},
  abstract = {Der Artikel Special issue on “conversational agents” – Editorial wurde am 16. März 2023 in der Zeitschrift i-com (Band 0, Heft 0) veröffentlicht.},
  language = {en},
  urldate = {2023-03-21},
  journal = {i-com},
  author = {Ludwig, Thomas and Weber, Philip and Maedche, Alexander and Riener, Andreas},
  month = mar,
  year = {2023},
  note = {Publisher: Oldenbourg Wissenschaftsverlag},
  }

• ---

  Weber, P., Ludwig, T. & Michel, L. K. (2023)The role of technology use in food practices during the COVID-19 pandemic

  IN International Journal of Gastronomy and Food Science, Pages: 100687 doi:10.1016/j.ijgfs.2023.100687
  [BibTeX] [Abstract] [Download PDF]

  Over the last three years, COVID-19, with its lockdowns, social restrictions, and work from home structures, had a significant influence on our daily lives. The resulting changes in technology practices are likely to be explored in the years ahead. We will contribute to this exploration by looking specifically at the impact of COVID-19 on everyday food practices and the role of involved technology. To explore food practices and technology use, we conducted a qualitative interview study with 16 interviewees and delved into the underlying influencing factors behind them. Thereby we can better understand potential behavioral changes and technology usage by people to design not only for future pandemics and exceptional situations but to also for non-pandemic times.

  @article{weber_role_2023,
  title = {The role of technology use in food practices during the {COVID}-19 pandemic},
  issn = {1878-450X},
  url = {https://www.sciencedirect.com/science/article/pii/S1878450X2300029X},
  doi = {10.1016/j.ijgfs.2023.100687},
  abstract = {Over the last three years, COVID-19, with its lockdowns, social restrictions, and work from home structures, had a significant influence on our daily lives. The resulting changes in technology practices are likely to be explored in the years ahead. We will contribute to this exploration by looking specifically at the impact of COVID-19 on everyday food practices and the role of involved technology. To explore food practices and technology use, we conducted a qualitative interview study with 16 interviewees and delved into the underlying influencing factors behind them. Thereby we can better understand potential behavioral changes and technology usage by people to design not only for future pandemics and exceptional situations but to also for non-pandemic times.},
  language = {en},
  urldate = {2023-02-21},
  journal = {International Journal of Gastronomy and Food Science},
  author = {Weber, Philip and Ludwig, Thomas and Michel, Lea Katharina},
  month = feb,
  year = {2023},
  keywords = {Pandemic, rendezfood, And phrases: human-food interaction, COVID-19, Food practices, Media use, Technology use},
  pages = {100687},
  }

• ---

  Jürgens, U. M., Grinko, M., Szameitat, A., Hieber, L., Fischbach, R. & Hunziker, M. (2023)Managing Wolves is Managing Narratives: Views of Wolves and Nature Shape People’s Proposals for Navigating Human-Wolf Relations

  IN Human Ecology, Vol. 51, Pages: 35–57 doi:10.1007/s10745-022-00366-w
  [BibTeX] [Abstract] [Download PDF]

  The resurgence of wolf populations in Germany is causing controversies regarding their management policies. Through 41 semi-structured interviews with stakeholders, we found that respondents favored the management directives predicated on the narratives they entertained, i.e., beliefs about wolves and nature more broadly. We identified 18 narratives that ranged from the extreme of “beings-focused, harmony-oriented, and wolf-favoring” extreme through “ecosystem-focused, conservation-oriented, and wolf-ambivalent” to another extreme of “human-centered, dominion-oriented, and wolf-critical” extreme. The 24 directives aim to allow, balance, and control wolf behavior. Narratives and directives correlate: participants and stakeholders holding beings-focused views tend to propose more allowing directives, those endorsing ecosystem-focused perspectives lean to choose balancing directives, and those inclined to human-focused stances prefer controlling directives. Thus, our research allows wildlife managers to understand better why people endorse or oppose specific management options and devise effective communication strategies by working with the underlying narratives.

  @article{jurgens_managing_2023,
  title = {Managing {Wolves} is {Managing} {Narratives}: {Views} of {Wolves} and {Nature} {Shape} {People}’s {Proposals} for {Navigating} {Human}-{Wolf} {Relations}},
  volume = {51},
  issn = {1572-9915},
  shorttitle = {Managing {Wolves} is {Managing} {Narratives}},
  url = {https://doi.org/10.1007/s10745-022-00366-w},
  doi = {10.1007/s10745-022-00366-w},
  abstract = {The resurgence of wolf populations in Germany is causing controversies regarding their management policies. Through 41 semi-structured interviews with stakeholders, we found that respondents favored the management directives predicated on the narratives they entertained, i.e., beliefs about wolves and nature more broadly. We identified 18 narratives that ranged from the extreme of “beings-focused, harmony-oriented, and wolf-favoring” extreme through “ecosystem-focused, conservation-oriented, and wolf-ambivalent” to another extreme of “human-centered, dominion-oriented, and wolf-critical” extreme. The 24 directives aim to allow, balance, and control wolf behavior. Narratives and directives correlate: participants and stakeholders holding beings-focused views tend to propose more allowing directives, those endorsing ecosystem-focused perspectives lean to choose balancing directives, and those inclined to human-focused stances prefer controlling directives. Thus, our research allows wildlife managers to understand better why people endorse or oppose specific management options and devise effective communication strategies by working with the underlying narratives.},
  language = {en},
  number = {1},
  urldate = {2023-06-12},
  journal = {Human Ecology},
  author = {Jürgens, Uta Maria and Grinko, Margarita and Szameitat, Annelie and Hieber, Lena and Fischbach, Robert and Hunziker, Marcel},
  month = feb,
  year = {2023},
  keywords = {Germany, Human dimensions, Human-wolf relations, Qualitative research, Wildlife management, Wolves},
  pages = {35--57},
  }

• ---

  Frohn-Sörensen, P., Mouratidis, M. & Engel, B. (2023)Design of non-assembly joints incorporating randomness generated through a publicly accessible 3D print farm

  IN Procedia CIRP, Vol. 120, Pages: 129–134 doi:10.1016/j.procir.2023.08.024
  [BibTeX] [Abstract] [Download PDF]

  Traditionally, technical hinge joints are made of multiple parts, which need to be assembled. Additive manufacturing (AM) provides the option to overcome these assembly steps since movable mechanisms become manufacturable in a streamlined manufacturing route. The feasibility for such so-called “print-in-place” approaches has been proven and punctual design recommendations are available in additive manufacturing community knowledge. Still, a generalized assessment of the influencing parameters is absent because the layout of the gap of a joint highly depends on the AM boundary conditions. This study considers manufacturing simple hinge joints by the method of fused filament fabrication (FFF) on commercially available 3D printers. In order to generate representative scatter, the manufacturing jobs of the specimens are placed on a 3D print farm in a university fab lab. The machines are utilized and maintained by a public community, which also utilizes different materials suppliers in a randomized manner. Series of print-in-place joints are printed with statistically relevant repetitions under variation of the hinge joint gap, print orientation and AM layer height. After manufacture, the joints are tested to provide statistical information on force necessary for motion. The results indicate that with a reduction of gap width, the forces necessary to initially release and move the joints begins to rise until complete fusion of bushing and hinge axis. If the hinge axis is aligned with the Z-axis of the 3D printing process tighter critical clearances become manufacturable than with a hinge alignment in the XY-plane of the 3D printer. Moreover, reduced scatter of the results is obtained in the Z-axis. As for the layer height, it is seen that layer heights of 0.1 mm might lead to increased release forces while the largest adjusted layer height of 0.3 mm led to increased forces during the hinges’ motion.

  @article{frohn-sorensen_design_2023,
  series = {56th {CIRP} {International} {Conference} on {Manufacturing} {Systems} 2023},
  title = {Design of non-assembly joints incorporating randomness generated through a publicly accessible {3D} print farm},
  volume = {120},
  issn = {2212-8271},
  url = {https://www.sciencedirect.com/science/article/pii/S2212827123006959},
  doi = {10.1016/j.procir.2023.08.024},
  abstract = {Traditionally, technical hinge joints are made of multiple parts, which need to be assembled. Additive manufacturing (AM) provides the option to overcome these assembly steps since movable mechanisms become manufacturable in a streamlined manufacturing route. The feasibility for such so-called “print-in-place” approaches has been proven and punctual design recommendations are available in additive manufacturing community knowledge. Still, a generalized assessment of the influencing parameters is absent because the layout of the gap of a joint highly depends on the AM boundary conditions. This study considers manufacturing simple hinge joints by the method of fused filament fabrication (FFF) on commercially available 3D printers. In order to generate representative scatter, the manufacturing jobs of the specimens are placed on a 3D print farm in a university fab lab. The machines are utilized and maintained by a public community, which also utilizes different materials suppliers in a randomized manner. Series of print-in-place joints are printed with statistically relevant repetitions under variation of the hinge joint gap, print orientation and AM layer height. After manufacture, the joints are tested to provide statistical information on force necessary for motion. The results indicate that with a reduction of gap width, the forces necessary to initially release and move the joints begins to rise until complete fusion of bushing and hinge axis. If the hinge axis is aligned with the Z-axis of the 3D printing process tighter critical clearances become manufacturable than with a hinge alignment in the XY-plane of the 3D printer. Moreover, reduced scatter of the results is obtained in the Z-axis. As for the layer height, it is seen that layer heights of 0.1 mm might lead to increased release forces while the largest adjusted layer height of 0.3 mm led to increased forces during the hinges’ motion.},
  urldate = {2024-01-18},
  journal = {Procedia CIRP},
  author = {Frohn-Sörensen, Peter and Mouratidis, Marios and Engel, Bernd},
  month = jan,
  year = {2023},
  keywords = {fablab, additive manufacturing, FFF, hinge joint, non-assembly, PLA},
  pages = {129--134},
  }

• ---

  Schreiber, F., Frohn-Sörensen, P., Mouratidis, M., Engel, B. & Manns, M. (2023)Case Study on the Additive Manufacturability of Printed Soft-Robotic Bending Actuators

  IN Procedia CIRP, Vol. 120, Pages: 720–725 doi:10.1016/j.procir.2023.09.065
  [BibTeX] [Abstract] [Download PDF]

  In order to flexibly handle products with varying shapes and materials, soft robotic pneumatic network actuators (pneunets) have been proposed due to their compliant behavior. Pneunets are manufactured with manual casting or with additive manufacturing (AM). In this work, the four AM technologies fused filament fabrication (FFF), stereolithography (SLA), selective laser sintering (SLS) and polyjetting (PJ) are compared for manufacturing pneunets. Results are analyzed regarding manufacturability, deflection behavior and airtightness. SLS and FFF show best results and least manufacturing restrictions for thermoplastic polyurethane pneunets. SLA and PJ lead to manufacturing specific deficits and critical material failures during pneunet operation.

  @article{schreiber_case_2023,
  series = {56th {CIRP} {International} {Conference} on {Manufacturing} {Systems} 2023},
  title = {Case {Study} on the {Additive} {Manufacturability} of {Printed} {Soft}-{Robotic} {Bending} {Actuators}},
  volume = {120},
  issn = {2212-8271},
  url = {https://www.sciencedirect.com/science/article/pii/S2212827123007977},
  doi = {10.1016/j.procir.2023.09.065},
  abstract = {In order to flexibly handle products with varying shapes and materials, soft robotic pneumatic network actuators (pneunets) have been proposed due to their compliant behavior. Pneunets are manufactured with manual casting or with additive manufacturing (AM). In this work, the four AM technologies fused filament fabrication (FFF), stereolithography (SLA), selective laser sintering (SLS) and polyjetting (PJ) are compared for manufacturing pneunets. Results are analyzed regarding manufacturability, deflection behavior and airtightness. SLS and FFF show best results and least manufacturing restrictions for thermoplastic polyurethane pneunets. SLA and PJ lead to manufacturing specific deficits and critical material failures during pneunet operation.},
  urldate = {2024-01-18},
  journal = {Procedia CIRP},
  author = {Schreiber, Florian and Frohn-Sörensen, Peter and Mouratidis, Marios and Engel, Bernd and Manns, Martin},
  month = jan,
  year = {2023},
  keywords = {fablab, Additive manufacturing, manufacturing flexibility, pneunets, production automation, soft robotic},
  pages = {720--725},
  }

• ---

  McTear, M., Jokinen, K., Alam, M. M., Saleem, Q., Napolitano, G., Szczepaniak, F., Hariz, M., Chollet, G., Lohr, C., Boudy, J., Azimi, Z., Roelen, S. D. & Wieching, R. (2023)Interaction with a Virtual Coach for Active and Healthy Ageing

  IN Sensors, Vol. 23, Pages: 2748 doi:10.3390/s23052748
  [BibTeX] [Abstract] [Download PDF]

  Since life expectancy has increased significantly over the past century, society is being forced to discover innovative ways to support active aging and elderly care. The e-VITA project, which receives funding from both the European Union and Japan, is built on a cutting edge method of virtual coaching that focuses on the key areas of active and healthy aging. The requirements for the virtual coach were ascertained through a process of participatory design in workshops, focus groups, and living laboratories in Germany, France, Italy, and Japan. Several use cases were then chosen for development utilising the open-source Rasa framework. The system uses common representations such as Knowledge Bases and Knowledge Graphs to enable the integration of context, subject expertise, and multimodal data, and is available in English, German, French, Italian, and Japanese.

  @article{mctear_interaction_2023,
  title = {Interaction with a {Virtual} {Coach} for {Active} and {Healthy} {Ageing}},
  volume = {23},
  copyright = {http://creativecommons.org/licenses/by/3.0/},
  issn = {1424-8220},
  url = {https://www.mdpi.com/1424-8220/23/5/2748},
  doi = {10.3390/s23052748},
  abstract = {Since life expectancy has increased significantly over the past century, society is being forced to discover innovative ways to support active aging and elderly care. The e-VITA project, which receives funding from both the European Union and Japan, is built on a cutting edge method of virtual coaching that focuses on the key areas of active and healthy aging. The requirements for the virtual coach were ascertained through a process of participatory design in workshops, focus groups, and living laboratories in Germany, France, Italy, and Japan. Several use cases were then chosen for development utilising the open-source Rasa framework. The system uses common representations such as Knowledge Bases and Knowledge Graphs to enable the integration of context, subject expertise, and multimodal data, and is available in English, German, French, Italian, and Japanese.},
  language = {en},
  number = {5},
  urldate = {2024-01-23},
  journal = {Sensors},
  author = {McTear, Michael and Jokinen, Kristiina and Alam, Mirza Mohtashim and Saleem, Qasid and Napolitano, Giulio and Szczepaniak, Florian and Hariz, Mossaab and Chollet, Gérard and Lohr, Christophe and Boudy, Jérôme and Azimi, Zohre and Roelen, Sonja Dana and Wieching, Rainer},
  month = jan,
  year = {2023},
  note = {Number: 5
  Publisher: Multidisciplinary Digital Publishing Institute},
  keywords = {participatory design, active and healthy ageing, dialogue system, knowledge sources, sensors},
  pages = {2748},
  }

• ---

  Deryagina, K., Müller, C. & Jesus, L. (2023)Design of a grocery shopping navigation support system for visually impaired individuals

  doi:10.18420/MUC2023-MCI-WS07-514
  [BibTeX] [Abstract] [Download PDF]

  Blind and visually impaired (VI) individuals encounter significant challenges in grocery shopping due to limited non-visual cues for orientation. This article presents empirical studies, including in-depth interviews and a walking tour, to understand their specific needs and challenges. It further describes the development of an assistive mobile app addressing store navigation, product search, and goods identification, accommodating planned and opportunistic purchase scenarios. Currently in the prototype stage, the app aims to bridge the physical and digital realms, providing an accessible solution for blind and VI individuals during grocery shopping. The inclusively designed interface prioritizes accessibility for all users.

  @article{deryagina_design_2023,
  title = {Design of a grocery shopping navigation support system for visually impaired individuals},
  url = {https://dl.gi.de/handle/20.500.12116/42093},
  doi = {10.18420/MUC2023-MCI-WS07-514},
  abstract = {Blind and visually impaired (VI) individuals encounter significant challenges in grocery shopping due to limited non-visual cues for orientation. This article presents empirical studies, including in-depth interviews and a walking tour, to understand their specific needs and challenges. It further describes the development of an assistive mobile app addressing store navigation, product search, and goods identification, accommodating planned and opportunistic purchase scenarios. Currently in the prototype stage, the app aims to bridge the physical and digital realms, providing an accessible solution for blind and VI individuals during grocery shopping. The inclusively designed interface prioritizes accessibility for all users.},
  urldate = {2024-01-15},
  author = {Deryagina, Kristina and Müller, Claudia and Jesus, Larissa},
  year = {2023},
  keywords = {italg},
  }

• ---

  Carros, F. & Wierling, A. (2023)Social Robots in Care and Data Privacy – A European Perspective

  [BibTeX] [Abstract] [Download PDF]

  Social Robots increasingly become a challenge for data privacy regulations within care facilities, as they are not prepared for robots that can scan their surroundings and possibly share this data in real-time. The needs of stakeholders to these emerging challenges must be analyzed to apply existing data privacy rules. We collected data from stakeholders through interviews (n=66), surveys (n=271) and workshops (n=39). The data was analyzed towards opinions of data privacy concerning robots in care facilities. Our findings have then been contrasted to existing data privacy regulations (GDPR) …

  @article{carros_social_2023,
  title = {Social {Robots} in {Care} and {Data} {Privacy} - {A} {European} {Perspective}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/5031},
  abstract = {Social Robots increasingly become a challenge for data privacy regulations within care facilities, as they are not prepared for robots that can scan their surroundings and possibly share this data in real-time. The needs of stakeholders to these emerging challenges must be analyzed to apply existing data privacy rules. We collected data from stakeholders through interviews (n=66), surveys (n=271) and workshops (n=39). The data was analyzed towards opinions of data privacy concerning robots in care facilities. Our findings have then been contrasted to existing data privacy regulations (GDPR) ...},
  language = {en},
  urldate = {2023-12-11},
  author = {Carros, Felix and Wierling, Anne},
  year = {2023},
  note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Aal, K., Rüller, S., Tolmie, P. & Wulf, V. (2023)The orchestration of activist events: Making protests heard (and seen)

  IN Global Media Coverage of the Palestinian-Israeli Conflict: Reporting the Sheikh Jarrah Evictions, Pages: 139
  [BibTeX]

  @article{aal_orchestration_2023,
  title = {The orchestration of activist events: {Making} protests heard (and seen)},
  journal = {Global Media Coverage of the Palestinian-Israeli Conflict: Reporting the Sheikh Jarrah Evictions},
  author = {Aal, Konstantin and Rüller, Sarah and Tolmie, Peter and Wulf, Volker},
  year = {2023},
  note = {Publisher: Bloomsbury Publishing},
  pages = {139},
  }

• ---

  Recki, L., Lawo, D., Krauss, V. & Pins, D. (2023)A Qualitative Exploration of User-Perceived Risks of AI to Inform Design and Policy

  [BibTeX] [Abstract] [Download PDF]

  AI systems pose unknown challenges for designers, policymakers, and users which aggravates the assessment of potential harms and outcomes. Although understanding risks is a requirement for building trust in technology, users are often excluded from legal assessments and explanations of AI hazards. To address this issue we conducted three focus groups with 18 participants in total and discussed the European proposal for a legal framework for AI. Based on this, we aim to build a (conceptual) model that guides policymakers, designers, and researchers in understanding users’ risk perception of AI systems. In this paper, we provide selected examples based on our preliminary results. Moreover, we argue for the benefits of such a perspective.

  @article{recki_qualitative_2023,
  title = {A {Qualitative} {Exploration} of {User}-{Perceived} {Risks} of {AI} to {Inform} {Design} and {Policy}},
  url = {https://dl.gi.de/handle/20.500.12116/42139},
  abstract = {AI systems pose unknown challenges for designers, policymakers, and users which aggravates the assessment of potential harms and outcomes. Although understanding risks is a requirement for building trust in technology, users are often excluded from legal assessments and explanations of AI hazards. To address this issue we conducted three focus groups with 18 participants in total and discussed the European proposal for a legal framework for AI. Based on this, we aim to build a (conceptual) model that guides policymakers, designers, and researchers in understanding users’ risk perception of AI systems. In this paper, we provide selected examples based on our preliminary results. Moreover, we argue for the benefits of such a perspective.},
  language = {de},
  urldate = {2023-09-04},
  author = {Recki, Lena and Lawo, Dennis and Krauss, Veronika and Pins, Dominik},
  year = {2023},
  note = {Publisher: GI},
  }

• ---

  Brombach, N., Keil, A., Brück, R., Ludwig, T. & Gaus, O. (2023)Designing a Vital Data Transmission in Rural Areas with Elderly Persons in Nursing Homes and at Home

  doi:10.48340/IHC2023_PD032
  [BibTeX] [Abstract] [Download PDF]

  In this paper, we present a vital data transmission system, which aims to support general practitioners (GPs) in the process of digital vital data acquisition. The system consists of (1) an app that displays the GP’s prescribed vital signs and transmits the data recorded via medically certified devices to a medically certified cloud, and (2) a web interface through which the physician can create prescriptions and view vital signs. In addition, it provides further services such as a support functionality for patients and getting feedback from physicians on vital signs. It facilitates the …

  @article{brombach_designing_2023,
  title = {Designing a {Vital} {Data} {Transmission} in {Rural} {Areas} with {Elderly} {Persons} in {Nursing} {Homes} and at {Home}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/5025},
  doi = {10.48340/IHC2023_PD032},
  abstract = {In this paper, we present a vital data transmission system, which aims to support general practitioners (GPs) in the process of digital vital data acquisition. The system consists of (1) an app that displays the GP’s prescribed vital signs and transmits the data recorded via medically certified devices to a medically certified cloud, and (2) a web interface through which the physician can create prescriptions and view vital signs. In addition, it provides further services such as a support functionality for patients and getting feedback from physicians on vital signs. It facilitates the ...},
  language = {en},
  urldate = {2023-09-08},
  author = {Brombach, Nick and Keil, Alexander and Brück, Rainer and Ludwig, Thomas and Gaus, Olaf},
  year = {2023},
  }

• ---

  Huldtgren, A., Klapperich, H., Weiler, T., Struzek, D., Malmborg, L., Rouncefield, M., Fischer, G. & Müller, C. (2023)First International Workshop on Co-Creation of Hybrid Interactive Systems for Healthcare

  doi:10.18420/MUC2023-MCI-WS06-108
  [BibTeX] [Abstract] [Download PDF]

  The value of hybrid approaches in healthcare has become apparent, in particular, during the recent Covid-19 pandemic, but remains important post-covid, as hybrid modes of operation can mitigate other issues, e.g. remote healthcare delivery, or sustainable healthcare. The advancement of data science and artificial intelligence enables these hybrid modes of healthcare, but also calls for integrated co-creative design approaches that bring together experts in AI, Socio-Informatics, UX and Ethics as well as citizens and practitioners. Despite a long-standing tradition of participatory approaches within HCI, an analysis of the literature shows that a deeper analysis of the practice of inter- and transdisciplinary participatory research in the healthcare field is missing. Furthermore, the aforementioned technological advancements bring new social, technical and ethical issues to the fore, among others questions of data bias, and empowerment of stakeholders. In this workshop we invite researchers and practitioners from diverse backgrounds to share their experiences and (design) case studies in co-creation of hybrid health systems and learn from contextualized best practices and failures. Through building on these experiences and cases and taking inspiration from praxeological research, we would like to collaborate towards a systematic approach for reflection in co-creation of hybrid healthcare systems.

  @article{huldtgren_first_2023,
  title = {First {International} {Workshop} on {Co}-{Creation} of {Hybrid} {Interactive} {Systems} for {Healthcare}},
  url = {https://dl.gi.de/handle/20.500.12116/42083},
  doi = {10.18420/MUC2023-MCI-WS06-108},
  abstract = {The value of hybrid approaches in healthcare has become apparent, in particular, during the recent Covid-19 pandemic, but remains important post-covid, as hybrid modes of operation can mitigate other issues, e.g. remote healthcare delivery, or sustainable healthcare. The advancement of data science and artificial intelligence enables these hybrid modes of healthcare, but also calls for integrated co-creative design approaches that bring together experts in AI, Socio-Informatics, UX and Ethics as well as citizens and practitioners. Despite a long-standing tradition of participatory approaches within HCI, an analysis of the literature shows that a deeper analysis of the practice of inter- and transdisciplinary participatory research in the healthcare field is missing. Furthermore, the aforementioned technological advancements bring new social, technical and ethical issues to the fore, among others questions of data bias, and empowerment of stakeholders. In this workshop we invite researchers and practitioners from diverse backgrounds to share their experiences and (design) case studies in co-creation of hybrid health systems and learn from contextualized best practices and failures. Through building on these experiences and cases and taking inspiration from praxeological research, we would like to collaborate towards a systematic approach for reflection in co-creation of hybrid healthcare systems.},
  urldate = {2023-10-03},
  author = {Huldtgren, Alina and Klapperich, Holger and Weiler, Tim and Struzek, David and Malmborg, Lone and Rouncefield, Mark and Fischer, Gerhard and Müller, Claudia},
  year = {2023},
  keywords = {artificial intelligence, Co-Creation, data science, healthcare, Participatory design},
  }

• ---

  Du, D., Amirhajlou, S. G., Gyabaah, A., Paluch, R. & Müller, C. (2023)Mediating Personal Relationships with Robotic Pets for Fostering Human-Human Interaction of Older Adults

  doi:10.48340/IHC2023_P003
  [BibTeX] [Abstract] [Download PDF]

  Good human relationships are important for us to have a happy life and maintain our well-being. Otherwise, we will be at risk of experiencing loneliness or depression. In human-computer interaction (HCI) and computer-supported cooperative work (CSCW), robotic systems offer nuanced approaches to foster human connection, providing interaction beyond the traditional mediums that smartphones and computers offer. However, many existing studies primarily focus on the human-robot relationships that older adults form directly with robotic pets rather than exploring how these robotic pets can enhance …

  @article{du_mediating_2023,
  title = {Mediating {Personal} {Relationships} with {Robotic} {Pets} for {Fostering} {Human}-{Human} {Interaction} of {Older} {Adults}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/5016},
  doi = {10.48340/IHC2023_P003},
  abstract = {Good human relationships are important for us to have a happy life and maintain our well-being. Otherwise, we will be at risk of experiencing loneliness or depression. In human-computer interaction (HCI) and computer-supported cooperative work (CSCW), robotic systems offer nuanced approaches to foster human connection, providing interaction beyond the traditional mediums that smartphones and computers offer. However, many existing studies primarily focus on the human-robot relationships that older adults form directly with robotic pets rather than exploring how these robotic pets can enhance ...},
  language = {en},
  urldate = {2023-10-03},
  author = {Du, Delong and Amirhajlou, Sara Gilda and Gyabaah, Akwasi and Paluch, Richard and Müller, Claudia},
  year = {2023},
  }

• ---

  Bittenbinder, S. & Müller, C. (2023)Responsibilities for accessibility in companies – Who does it?

  IN P. Fröhlich und V. Cobus (eds) Workshopband. Mensch und Computer 2023, Rapperswil (SG): Gesellschaft für Informatik e.V. doi:10.18420/MUC2023-MCI-WS07-518
  [BibTeX] [Abstract] [Download PDF]

  With the Barrierefreiheitsstärkungsgesetz (BFSG) coming into force in Germany, companies now have to deal with new accessibility requirements as part of their corporate processes. There are many uncertainties and ambiguities as to who in the company should be responsible for adapting appropriate processes and making decisions. This paper provides a practical insight into a negotiation process between employees in different corporate roles. Data was collected through a group discussion and analyzed for relevant themes. The results show the focused business viewpoints of accessibility at different levels of the organization. These include effort-risk analysis, corporate or product strategy, and personal success metrics.

  @article{bittenbinder_responsibilities_2023,
  title = {Responsibilities for accessibility in companies - {Who} does it?},
  url = {https://dl.gi.de/handle/20.500.12116/42095},
  doi = {10.18420/MUC2023-MCI-WS07-518},
  abstract = {With the Barrierefreiheitsstärkungsgesetz (BFSG) coming into force in Germany, companies now have to deal with new accessibility requirements as part of their corporate processes. There are many uncertainties and ambiguities as to who in the company should be responsible for adapting appropriate processes and making decisions. This paper provides a practical insight into a negotiation process between employees in different corporate roles. Data was collected through a group discussion and analyzed for relevant themes. The results show the focused business viewpoints of accessibility at different levels of the organization. These include effort-risk analysis, corporate or product strategy, and personal success metrics.},
  urldate = {2023-10-03},
  journal = {P. Fröhlich und V. Cobus (eds) Workshopband. Mensch und Computer 2023, Rapperswil (SG): Gesellschaft für Informatik e.V.},
  author = {Bittenbinder, Sven and Müller, Claudia},
  year = {2023},
  keywords = {italg},
  }

• ---

  Bittenbinder, S., Müller, C. & Tuncer, Z. (2023)European Accessibility Act – Practice-based approaches to meeting accessibility requirements

  IN P. Fröhlich und V. Cobus (eds) Workshopband. Mensch und Computer 2023, Rapperswil (SG): Gesellschaft für Informatik e.V. doi:10.18420/MUC2023-MCI-WS07-109
  [BibTeX] [Abstract] [Download PDF]

  The European Accessibility Act (EAA) sets accessibility requirements for a wide range of products and services provided by public bodies and private companies, the implementation of which in Germany is defined by the Barrierefreiheitsstärkungsgesetz (BFSG). Despite numerous approaches to make information and communication technologies (ICT) accessible, non-accessible software solutions still exist due to a lack of technical knowledge, resources and motivation. The workshop aims to discuss practical approaches and perspectives using HCI methods to support all stakeholders involved in the development of accessible ICT solutions, including end-users, decision-makers, designers, developers, quality assurance and companies as a whole. The prioritisation of accessibility needs to be rethought in the short term in order to meet the requirements of the BFSG (and thus the EAA). In particular, the individual needs and social contexts of socio-technical systems must be taken into account. The aim of the workshop is to gather and discuss different perspectives, opinions and approaches in an interdisciplinary combination of researchers, practitioners and directly and indirectly affected groups of people.

  @article{bittenbinder_european_2023,
  title = {European {Accessibility} {Act} - {Practice}-based approaches to meeting accessibility requirements},
  url = {https://dl.gi.de/handle/20.500.12116/42089},
  doi = {10.18420/MUC2023-MCI-WS07-109},
  abstract = {The European Accessibility Act (EAA) sets accessibility requirements for a wide range of products and services provided by public bodies and private companies, the implementation of which in Germany is defined by the Barrierefreiheitsstärkungsgesetz (BFSG). Despite numerous approaches to make information and communication technologies (ICT) accessible, non-accessible software solutions still exist due to a lack of technical knowledge, resources and motivation. The workshop aims to discuss practical approaches and perspectives using HCI methods to support all stakeholders involved in the development of accessible ICT solutions, including end-users, decision-makers, designers, developers, quality assurance and companies as a whole. The prioritisation of accessibility needs to be rethought in the short term in order to meet the requirements of the BFSG (and thus the EAA). In particular, the individual needs and social contexts of socio-technical systems must be taken into account. The aim of the workshop is to gather and discuss different perspectives, opinions and approaches in an interdisciplinary combination of researchers, practitioners and directly and indirectly affected groups of people.},
  urldate = {2023-10-03},
  journal = {P. Fröhlich und V. Cobus (eds) Workshopband. Mensch und Computer 2023, Rapperswil (SG): Gesellschaft für Informatik e.V.},
  author = {Bittenbinder, Sven and Müller, Claudia and Tuncer, Zeynep},
  year = {2023},
  keywords = {italg, Accessibility, Disability Studies, Human-Computer-Interaction, Inklusion},
  }

• ---

  Heinemann, S., Manavi, M., Taugerbeck, S., Bräuer, J., Wolf, A., Colak, C., Müller, D., Sauerwald, J., Unbehaun, D. & Wulf, V. (2023)The Narrative Future of (digital) Care – Envisioning Care Fiction(s) in Education-based and professional Care Settings

  [BibTeX] [Abstract] [Download PDF]

  This paper explores future opportunities for care through practice-based inter-ventions in real care settings and the use of design fiction as a method. Based on real innovation spaces within care-schools, we applied a design fiction approach to conceptualize and envision future care scenarios that include prototypical so-lutions for a digital transformation for both, people who in care contexts and people in need of care. We reflect on the content and implications of care fictions developed in collaboration with care-schools for shaping future systems of care and health in rural areas. With …

  @article{heinemann_narrative_2023,
  title = {The {Narrative} {Future} of (digital) {Care} – {Envisioning} {Care} {Fiction}(s) in {Education}-based and professional {Care} {Settings}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/5030},
  abstract = {This paper explores future opportunities for care through practice-based inter-ventions in real care settings and the use of design fiction as a method. Based on real innovation spaces within care-schools, we applied a design fiction approach to conceptualize and envision future care scenarios that include prototypical so-lutions for a digital transformation for both, people who in care contexts and people in need of care. We reflect on the content and implications of care fictions developed in collaboration with care-schools for shaping future systems of care and health in rural areas. With ...},
  language = {en},
  urldate = {2023-10-05},
  author = {Heinemann, Sonja and Manavi, Mehrbod and Taugerbeck, Sebastian and Bräuer, Julia and Wolf, Andrea and Colak, Cem and Müller, Dorothee and Sauerwald, Julia and Unbehaun, David and Wulf, Volker},
  year = {2023},
  note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Ontika, N., Saßmannshausen, S., Pinatti, A. F. D. C. & Pipek, V. (2023)Embedding Artificial Intelligence into Healthcare Infrastructure for Prostate Cancer Diagnosis

  [BibTeX] [Abstract] [Download PDF]

  Early detection and diagnosis of prostate cancer are of utmost significance for effective treatment, and artificial intelligence (AI) has the potential to assist radiologists in this area by analyzing medical images and improving diagnostic accuracy, especially given the scarcity of radiologists. This article outlines our ongoing research, focusing on designing a human-centered AI system to aid radiologists in detecting and diagnosing prostate cancer and integrating it into the existing infrastructure. Through qualitative field research involving observations, contextual inquiries, and …

  @article{ontika_embedding_2023,
  title = {Embedding {Artificial} {Intelligence} into {Healthcare} {Infrastructure} for {Prostate} {Cancer} {Diagnosis}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/5020},
  abstract = {Early detection and diagnosis of prostate cancer are of utmost significance for effective treatment, and artificial intelligence (AI) has the potential to assist radiologists in this area by analyzing medical images and improving diagnostic accuracy, especially given the scarcity of radiologists. This article outlines our ongoing research, focusing on designing a human-centered AI system to aid radiologists in detecting and diagnosing prostate cancer and integrating it into the existing infrastructure. Through qualitative field research involving observations, contextual inquiries, and ...},
  language = {en},
  urldate = {2023-10-20},
  author = {Ontika, Nazmun and Saßmannshausen, Sheree and Pinatti, Aparecido Fabiano De Carvalho and Pipek, Volkmar},
  year = {2023},
  note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {pairads},
  }

• ---

  Janböcke, S., Ogawa, T., Langendorf, J., Kobayashi, K., Browne, R., Wieching, R. & Taki, Y. (2023)Human Coach Technology Reactance Factors and their Influence on End-Users’ Acceptance of e-Health Applications

  IN International Journal of Advanced Computer Science and Applications, Vol. 14
  [BibTeX] [Abstract] [Download PDF]

  Project e-VITA is a joined research force from Europe and Japan that examines various cutting-edge e-health applications for older adult care. Those specific users do not necessarily feel technology savvy or secure enough to open up for innovative home tech systems. Thus, it is essential to provide the support that is virtual and human beside each other. Human coaches will provide this support to fulfill this role as a mediator between the technological system and the end-user. Reactance towards the system from the mediator’s role could lead to the system’s failure with the end user, thus failing the development. The effect of technology reactance in the integration process of a technological system can be the decisive factor in evaluating the success and failure of a technological system. We used part-standardized, problem-centered interviews to understand the human coaches’ challenges. The sample included people who act as the mediator role between the user and the technological system in the test application in the study centers. The interviews focused on experienced or imagined hurdles in the communication process with the user and the mediator role as well as the later relationship dynamic between the mediator, end-user, and technological system. The described technological challenges during the testing phase led the human coaches to responsibility, diffusion and uncertainty within their role. Furthermore, they led to a feeling of not fulfilling role expectations, which in the long term could indicate missing self-efficacy for the human coaches. We describe possible solutions mentioned by the interviewees and deepen the understanding of decisive factors for sustainable system integration for e-health applications.

  @article{janbocke_human_2023,
  title = {Human {Coach} {Technology} {Reactance} {Factors} and their {Influence} on {End}-{Users}' {Acceptance} of e-{Health} {Applications}},
  volume = {14},
  url = {https://www.proquest.com/scholarly-journals/human-coach-technology-reactance-factors-their/docview/2893796819/se-2},
  abstract = {Project e-VITA is a joined research force from Europe and Japan that examines various cutting-edge e-health applications for older adult care. Those specific users do not necessarily feel technology savvy or secure enough to open up for innovative home tech systems. Thus, it is essential to provide the support that is virtual and human beside each other. Human coaches will provide this support to fulfill this role as a mediator between the technological system and the end-user. Reactance towards the system from the mediator's role could lead to the system's failure with the end user, thus failing the development. The effect of technology reactance in the integration process of a technological system can be the decisive factor in evaluating the success and failure of a technological system. We used part-standardized, problem-centered interviews to understand the human coaches’ challenges. The sample included people who act as the mediator role between the user and the technological system in the test application in the study centers. The interviews focused on experienced or imagined hurdles in the communication process with the user and the mediator role as well as the later relationship dynamic between the mediator, end-user, and technological system. The described technological challenges during the testing phase led the human coaches to responsibility, diffusion and uncertainty within their role. Furthermore, they led to a feeling of not fulfilling role expectations, which in the long term could indicate missing self-efficacy for the human coaches. We describe possible solutions mentioned by the interviewees and deepen the understanding of decisive factors for sustainable system integration for e-health applications.},
  language = {English},
  number = {10},
  journal = {International Journal of Advanced Computer Science and Applications},
  author = {Janböcke, Sarah and Ogawa, Toshimi and Langendorf, Johanna and Kobayashi, Koki and Browne, Ryan and Wieching, Rainer and Taki, Yasuyuki},
  year = {2023},
  note = {ISBN: 2158107X},
  keywords = {active aging, Aging, Computer science, digital health, e-health, Ecosystems, Electronic health records, Health services, healthcare information technology introduction, healthy aging, human coach, human-machine-interface, Medical records, Older people, Reactance, Research, Sciences: Comprehensive Works, Technology, Technology acceptance, technology leverage, technology mediator, technology reactance, virtual coach, Web portals},
  annote = {Copyright - © 2023. This work is licensed under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License; Zuletzt aktualisiert - 2023-12-05},
  }

2022

• ---

  Fries, M. & Ludwig, T. (2022)‘Why are the Sales Forecasts so low?’ Socio-Technical Challenges of Using Machine Learning for Forecasting Sales in a Bakery

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09458-z
  [BibTeX] [Abstract] [Download PDF]

  Artificial intelligence and the underlying machine learning (ML) methods are increasingly finding their way into our working world. One of these areas is sales planning, where machine learning is used to leverage a variety of different input parameters such as prices, promotions, or the weather, to forecast sales, and therefore directly affects the production of products and goods. To satisfy the goal of environmental sustainability as well as address short shelf life, the food industry represents an interesting application field for the use of ML for optimizing sales planning. Within this paper, we will examine the design, and especially the application, of ML methods in the food industry and show the current challenges that exist in the use of such concepts and technologies from the end-user’s point of view. Our study of a smaller bakery company shows that there are enormous challenges in setting up the appropriate infrastructure and processes for the implementation of ML, that the output quality of ML processes does not always match the perceived result quality, and that trust in the functioning of the algorithms is the most important criterion for using ML processes in practice.

  @article{fries_why_2022,
  title = {‘{Why} are the {Sales} {Forecasts} so low?’ {Socio}-{Technical} {Challenges} of {Using} {Machine} {Learning} for {Forecasting} {Sales} in a {Bakery}},
  issn = {1573-7551},
  shorttitle = {‘{Why} are the {Sales} {Forecasts} so low?},
  url = {https://doi.org/10.1007/s10606-022-09458-z},
  doi = {10.1007/s10606-022-09458-z},
  abstract = {Artificial intelligence and the underlying machine learning (ML) methods are increasingly finding their way into our working world. One of these areas is sales planning, where machine learning is used to leverage a variety of different input parameters such as prices, promotions, or the weather, to forecast sales, and therefore directly affects the production of products and goods. To satisfy the goal of environmental sustainability as well as address short shelf life, the food industry represents an interesting application field for the use of ML for optimizing sales planning. Within this paper, we will examine the design, and especially the application, of ML methods in the food industry and show the current challenges that exist in the use of such concepts and technologies from the end-user’s point of view. Our study of a smaller bakery company shows that there are enormous challenges in setting up the appropriate infrastructure and processes for the implementation of ML, that the output quality of ML processes does not always match the perceived result quality, and that trust in the functioning of the algorithms is the most important criterion for using ML processes in practice.},
  language = {en},
  urldate = {2022-12-19},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Fries, Marco and Ludwig, Thomas},
  month = dec,
  year = {2022},
  keywords = {Artificial Intelligence, Human-AI Interaction, Human–Computer Interaction, Machine Learning, Sales Forecast},
  }

• ---

  Esau, M., Lawo, D., Neifer, T., Stevens, G. & Boden, A. (2022)Trust your guts: fostering embodied knowledge and sustainable practices through voice interaction

  IN Personal and Ubiquitous Computing doi:10.1007/s00779-022-01695-9
  [BibTeX] [Abstract] [Download PDF]

  Despite various attempts to prevent food waste and motivate conscious food handling, household members find it difficult to correctly assess the edibility of food. With the rise of ambient voice assistants, we did a design case study to support households’ in situ decision-making process in collaboration with our voice agent prototype, Fischer Fritz. Therefore, we conducted 15 contextual inquiries to understand food practices at home. Furthermore, we interviewed six fish experts to inform the design of our voice agent on how to guide consumers and teach food literacy. Finally, we created a prototype and discussed with 15 consumers its impact and capability to convey embodied knowledge to the human that is engaged as sensor. Our design research goes beyond current Human-Food Interaction automation approaches by emphasizing the human-food relationship in technology design and demonstrating future complementary human-agent collaboration with the aim to increase humans’ competence to sense, think, and act.

  @article{esau_trust_2022,
  title = {Trust your guts: fostering embodied knowledge and sustainable practices through voice interaction},
  issn = {1617-4917},
  shorttitle = {Trust your guts},
  url = {https://doi.org/10.1007/s00779-022-01695-9},
  doi = {10.1007/s00779-022-01695-9},
  abstract = {Despite various attempts to prevent food waste and motivate conscious food handling, household members find it difficult to correctly assess the edibility of food. With the rise of ambient voice assistants, we did a design case study to support households’ in situ decision-making process in collaboration with our voice agent prototype, Fischer Fritz. Therefore, we conducted 15 contextual inquiries to understand food practices at home. Furthermore, we interviewed six fish experts to inform the design of our voice agent on how to guide consumers and teach food literacy. Finally, we created a prototype and discussed with 15 consumers its impact and capability to convey embodied knowledge to the human that is engaged as sensor. Our design research goes beyond current Human-Food Interaction automation approaches by emphasizing the human-food relationship in technology design and demonstrating future complementary human-agent collaboration with the aim to increase humans’ competence to sense, think, and act.},
  language = {en},
  urldate = {2022-12-01},
  journal = {Personal and Ubiquitous Computing},
  author = {Esau, Margarita and Lawo, Dennis and Neifer, Thomas and Stevens, Gunnar and Boden, Alexander},
  month = nov,
  year = {2022},
  keywords = {Voice assistants, Co-performance, Embodied knowledge, Food literacy, Food waste, Human-food interaction},
  }

• ---

  Hoffmann, S., Pinatti de Carvalho, A. F., Schweitzer, M., Abele, N. D. & Wulf, V. (2022)Producing and Consuming Instructional Material in Manufacturing Contexts: Evaluation of an AR-based Cyber-Physical Production System for Supporting Knowledge and Expertise Sharing

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 6, Pages: 366:1–366:36 doi:10.1145/3555091
  [BibTeX] [Abstract] [Download PDF]

  Fast-paced knowledge and expertise sharing (KES) is a typical demand in contemporary workplaces due to dynamic markets and ever-changing work practices. Past and current computer supported cooperative work (CSCW) research has long been investigating how computer technologies can support people with KES. Recent claims have asserted that augmented reality- (AR-)based cyber-physical production systems (CPPS) are poised to bring significant changes in the ways that KES unfolds in manufacturing contexts. This paper scrutinises such claims by implementing a short-term evaluation of an AR-based CPPS and assessing how it can potentially support (1) the generation of AR content by experienced production workers and (2) the visualisation and processing of such content by novice workers. We, therefore, contribute a user study to the CSCW community that sheds light on the use of a particular type of AR-based CPPS for KES in industrial contexts.?

  @article{hoffmann_producing_2022,
  title = {Producing and {Consuming} {Instructional} {Material} in {Manufacturing} {Contexts}: {Evaluation} of an {AR}-based {Cyber}-{Physical} {Production} {System} for {Supporting} {Knowledge} and {Expertise} {Sharing}},
  volume = {6},
  shorttitle = {Producing and {Consuming} {Instructional} {Material} in {Manufacturing} {Contexts}},
  url = {https://doi.org/10.1145/3555091},
  doi = {10.1145/3555091},
  abstract = {Fast-paced knowledge and expertise sharing (KES) is a typical demand in contemporary workplaces due to dynamic markets and ever-changing work practices. Past and current computer supported cooperative work (CSCW) research has long been investigating how computer technologies can support people with KES. Recent claims have asserted that augmented reality- (AR-)based cyber-physical production systems (CPPS) are poised to bring significant changes in the ways that KES unfolds in manufacturing contexts. This paper scrutinises such claims by implementing a short-term evaluation of an AR-based CPPS and assessing how it can potentially support (1) the generation of AR content by experienced production workers and (2) the visualisation and processing of such content by novice workers. We, therefore, contribute a user study to the CSCW community that sheds light on the use of a particular type of AR-based CPPS for KES in industrial contexts.?},
  number = {CSCW2},
  urldate = {2022-11-15},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Hoffmann, Sven and Pinatti de Carvalho, Aparecido Fabiano and Schweitzer, Marcus and Abele, Nils Darwin and Wulf, Volker},
  month = nov,
  year = {2022},
  keywords = {knowledge and expertise sharing, augmented reality, cyber-physical production systems, evaluation, machine set-up, manufacturing contexts},
  pages = {366:1--366:36},
  }

• ---

  Grinko, M., Qalandar, S., Randall, D. & Wulf, V. (2022)Nationalizing the Internet to Break a Protest Movement: Internet Shutdown and Counter-Appropriation in Iran of Late 2019

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 6, Pages: 314:1–314:21 doi:10.1145/3555205
  [BibTeX] [Abstract] [Download PDF]

  To deal with a spontaneous civil uprising following a substantial rise in gas prices, the Iranian security apparatus imposed in late 2019 techno-political measures and blocked access to international websites and services. To analyze these measures, we conducted 19 interviews with Iranians living inside and outside the country. We argue that the concept of the shutdown, as portrayed in Western media, is not perfectly suitable to describe the infrastructural restrictions and propose the concept of an internet nationalization. This paper offers an in-depth analysis of what the nationalization meant and how it affected the lives of Iranians participating or not participating in the protests. We also report on a variety of creative measures, both technical and non-technical, Iranians took to counter-appropriate the government-imposed shutdown of international connectivity. Based on these data, we elaborate on the concept of counter-appropriation.

  @article{grinko_nationalizing_2022,
  title = {Nationalizing the {Internet} to {Break} a {Protest} {Movement}: {Internet} {Shutdown} and {Counter}-{Appropriation} in {Iran} of {Late} 2019},
  volume = {6},
  shorttitle = {Nationalizing the {Internet} to {Break} a {Protest} {Movement}},
  url = {https://doi.org/10.1145/3555205},
  doi = {10.1145/3555205},
  abstract = {To deal with a spontaneous civil uprising following a substantial rise in gas prices, the Iranian security apparatus imposed in late 2019 techno-political measures and blocked access to international websites and services. To analyze these measures, we conducted 19 interviews with Iranians living inside and outside the country. We argue that the concept of the shutdown, as portrayed in Western media, is not perfectly suitable to describe the infrastructural restrictions and propose the concept of an internet nationalization. This paper offers an in-depth analysis of what the nationalization meant and how it affected the lives of Iranians participating or not participating in the protests. We also report on a variety of creative measures, both technical and non-technical, Iranians took to counter-appropriate the government-imposed shutdown of international connectivity. Based on these data, we elaborate on the concept of counter-appropriation.},
  number = {CSCW2},
  urldate = {2022-11-15},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Grinko, Margarita and Qalandar, Sarvin and Randall, Dave and Wulf, Volker},
  month = nov,
  year = {2022},
  keywords = {activism, protest, internet, Iran, shutdown},
  pages = {314:1--314:21},
  }

• ---

  Shajalal, M., Boden, A. & Stevens, G. (2022)Explainable product backorder prediction exploiting CNN: Introducing explainable models in businesses

  IN Electronic Markets doi:10.1007/s12525-022-00599-z
  [BibTeX] [Abstract] [Download PDF]

  Due to expected positive impacts on business, the application of artificial intelligence has been widely increased. The decision-making procedures of those models are often complex and not easily understandable to the company’s stakeholders, i.e. the people having to follow up on recommendations or try to understand automated decisions of a system. This opaqueness and black-box nature might hinder adoption, as users struggle to make sense and trust the predictions of AI models. Recent research on eXplainable Artificial Intelligence (XAI) focused mainly on explaining the models to AI experts with the purpose of debugging and improving the performance of the models. In this article, we explore how such systems could be made explainable to the stakeholders. For doing so, we propose a new convolutional neural network (CNN)-based explainable predictive model for product backorder prediction in inventory management. Backorders are orders that customers place for products that are currently not in stock. The company now takes the risk to produce or acquire the backordered products while in the meantime, customers can cancel their orders if that takes too long, leaving the company with unsold items in their inventory. Hence, for their strategic inventory management, companies need to make decisions based on assumptions. Our argument is that these tasks can be improved by offering explanations for AI recommendations. Hence, our research investigates how such explanations could be provided, employing Shapley additive explanations to explain the overall models’ priority in decision-making. Besides that, we introduce locally interpretable surrogate models that can explain any individual prediction of a model. The experimental results demonstrate effectiveness in predicting backorders in terms of standard evaluation metrics and outperform known related works with AUC 0.9489. Our approach demonstrates how current limitations of predictive technologies can be addressed in the business domain.

  @article{shajalal_explainable_2022,
  title = {Explainable product backorder prediction exploiting {CNN}: {Introducing} explainable models in businesses},
  issn = {1422-8890},
  shorttitle = {Explainable product backorder prediction exploiting {CNN}},
  url = {https://doi.org/10.1007/s12525-022-00599-z},
  doi = {10.1007/s12525-022-00599-z},
  abstract = {Due to expected positive impacts on business, the application of artificial intelligence has been widely increased. The decision-making procedures of those models are often complex and not easily understandable to the company’s stakeholders, i.e. the people having to follow up on recommendations or try to understand automated decisions of a system. This opaqueness and black-box nature might hinder adoption, as users struggle to make sense and trust the predictions of AI models. Recent research on eXplainable Artificial Intelligence (XAI) focused mainly on explaining the models to AI experts with the purpose of debugging and improving the performance of the models. In this article, we explore how such systems could be made explainable to the stakeholders. For doing so, we propose a new convolutional neural network (CNN)-based explainable predictive model for product backorder prediction in inventory management. Backorders are orders that customers place for products that are currently not in stock. The company now takes the risk to produce or acquire the backordered products while in the meantime, customers can cancel their orders if that takes too long, leaving the company with unsold items in their inventory. Hence, for their strategic inventory management, companies need to make decisions based on assumptions. Our argument is that these tasks can be improved by offering explanations for AI recommendations. Hence, our research investigates how such explanations could be provided, employing Shapley additive explanations to explain the overall models’ priority in decision-making. Besides that, we introduce locally interpretable surrogate models that can explain any individual prediction of a model. The experimental results demonstrate effectiveness in predicting backorders in terms of standard evaluation metrics and outperform known related works with AUC 0.9489. Our approach demonstrates how current limitations of predictive technologies can be addressed in the business domain.},
  language = {en},
  urldate = {2022-11-14},
  journal = {Electronic Markets},
  author = {Shajalal, Md and Boden, Alexander and Stevens, Gunnar},
  month = nov,
  year = {2022},
  keywords = {Backorder prediction, C80, CNN, eXplainable artificial intelligence (XAI), Global explanation, Local explanation, M1, M15, O33},
  }

• ---

  Pihlainen, K., Ehlers, A., Rohner, R., Cerna, K., Kärnä, E., Hess, M., Hengl, L., Aavikko, L., Frewer-Graumann, S., Gallistl, V. & Müller, C. (2022)Older adults’ reasons to participate in digital skills learning: An interdisciplinary, multiple case study from Austria, Finland, and Germany

  IN Studies in the Education of Adults doi:10.1080/02660830.2022.2133268
  [BibTeX] [Abstract] [Download PDF]

  The rapid development of digital technologies and their increasing application in many areas of everyday life challenge all citizens to continuously learn digital skills. This also applies to older adults, among whom digital literacy is on average less well-developed than among younger adults. This article investigates why retired older adults participate in opportunities to learn digital skills. Multiple case design with both qualitative and quantitative methods was used to include the views of older adults from Austria, Finland, and Germany. The results of this interdisciplinary study indicated individual, social and technical reasons for their participation in digital skills training. Practical implications and recommendations for future studies are suggested.

  @article{pihlainen_older_2022,
  title = {Older adults’ reasons to participate in digital skills learning: {An} interdisciplinary, multiple case study from {Austria}, {Finland}, and {Germany}},
  url = {https://www.tandfonline.com/doi/pdf/10.1080/02660830.2022.2133268?needAccess=true},
  doi = {https://doi.org/10.1080/02660830.2022.2133268},
  abstract = {The rapid development of digital technologies and their increasing application in many areas of everyday life challenge all citizens to continuously learn digital skills. This also applies to older adults, among whom digital literacy is on average less well-developed than among younger adults. This article investigates why retired older adults participate in opportunities to learn digital skills. Multiple case design with both qualitative and quantitative methods was used to include the views of older adults from Austria, Finland, and Germany. The results of this interdisciplinary study indicated individual, social and technical reasons for their participation in digital skills training. Practical implications and recommendations for future studies are suggested.},
  journal = {Studies in the Education of Adults},
  author = {Pihlainen, Kaisa and Ehlers, Anja and Rohner, Rebekka and Cerna, Katerina and Kärnä, Eija and Hess, Moritz and Hengl, Lisa and Aavikko, Lotta and Frewer-Graumann, Susanne and Gallistl, Vera and Müller, Claudia},
  month = oct,
  year = {2022},
  doi = {10.1080/02660830.2022.2133268},
  keywords = {italg},
  }

• ---

  Ontika, N. N., Saßmannshausen, S. M., Syed, H. A. & Pinatti De Carvalho, A. F. (2022)Exploring Human-Centered AI in Healthcare: A Workshop Report

  IN IRSI Report, Vol. 19, Pages: 1–54
  [BibTeX] [Abstract] [Download PDF]

  As a technique of improving the quality of life, AI has the potential to take a significant part in healthcare worldwide. However, in order to facilitate the widespread use of AI systems, we must first better comprehend the influence of AI on the healthcare sector. To create an acceptable intelligent system for healthcare, a comprehensive evaluation of ethically driven design, technology that effectively addresses human intellect, and human aspects of design is required. Our two-day workshop at the European Conference on CSCW in 2022 focused on Human-centered AI in the healthcare domain. In the workshop, we brought together researchers and practitioners in health informatics to accelerate conversations about developing usable and efficient intelligent systems that are more understandable and reliable for users.

  @article{ontika_exploring_2022-1,
  series = {International reports on socio-informatics},
  title = {Exploring {Human}-{Centered} {AI} in {Healthcare}: {A} {Workshop} {Report}},
  volume = {19},
  issn = {1861-4280},
  url = {https://www.iisi.de/wp-content/uploads/2022/10/IRSI_V19I2.pdf},
  abstract = {As a technique of improving the quality of life, AI has the potential to take a significant part in healthcare worldwide. However, in order to facilitate the widespread use of AI systems, we must first better comprehend the influence of AI on the healthcare sector. To create an acceptable intelligent system for healthcare, a comprehensive evaluation of ethically driven design, technology that effectively addresses human intellect, and human aspects of design is required. Our two-day workshop at the European Conference on CSCW in 2022 focused on Human-centered AI in the healthcare domain. In the workshop, we brought together researchers and practitioners in health informatics to accelerate conversations about developing usable and efficient intelligent systems that are more understandable and reliable for users.},
  language = {English},
  number = {2},
  journal = {IRSI Report},
  author = {Ontika, Nazmun Nisat and Saßmannshausen, Sheree May and Syed, Hussain Abid and Pinatti De Carvalho, Aparecido Fabiano},
  editor = {Pipek, Volkmar and Rohde, Markus},
  month = oct,
  year = {2022},
  keywords = {pairads},
  pages = {1--54},
  }

• ---

  Kotthaus, C., Vitt, N., Krüger, M., Pipek, V. & Wulf, V. (2022)Negotiating Priorities on the Shopfloor: A Design Case Study of Maintainers’ Practices

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09444-5
  [BibTeX] [Abstract] [Download PDF]

  The coordination of maintenance work in manufacturing poses a crucial productivity factor in small and medium-sized companies (SMEs) but often seems to be rather neglected in practice as well as in much of the literature on maintenance. We shed light upon maintenance coordination work by presenting a design case study conducted in an SME over approximately two years. We took a participatory design-oriented approach, involving all roles on the shopfloor affected by maintenance work. In three major iterations during the pre-study, a release-ready prototype was developed and implemented by the users over the course of one year. The evaluation of the tool showed how a new and mostly unintended practice of information flow, error reporting, and prioritization emerged such that, for instance, foremen becoming a central node of communication, formal prioritization shifting away from higher management, and actual prioritization being done by maintainers. This paper contributes to the body of CSCW work on maintenance practice in SMEs by presenting detailed empirical findings on the coordination work of maintainers, as well as the evaluation of socio-technical interventions into maintenance practices.

  @article{kotthaus_negotiating_2022,
  title = {Negotiating {Priorities} on the {Shopfloor}: {A} {Design} {Case} {Study} of {Maintainers}’ {Practices}},
  issn = {1573-7551},
  shorttitle = {Negotiating {Priorities} on the {Shopfloor}},
  url = {https://doi.org/10.1007/s10606-022-09444-5},
  doi = {10.1007/s10606-022-09444-5},
  abstract = {The coordination of maintenance work in manufacturing poses a crucial productivity factor in small and medium-sized companies (SMEs) but often seems to be rather neglected in practice as well as in much of the literature on maintenance. We shed light upon maintenance coordination work by presenting a design case study conducted in an SME over approximately two years. We took a participatory design-oriented approach, involving all roles on the shopfloor affected by maintenance work. In three major iterations during the pre-study, a release-ready prototype was developed and implemented by the users over the course of one year. The evaluation of the tool showed how a new and mostly unintended practice of information flow, error reporting, and prioritization emerged such that, for instance, foremen becoming a central node of communication, formal prioritization shifting away from higher management, and actual prioritization being done by maintainers. This paper contributes to the body of CSCW work on maintenance practice in SMEs by presenting detailed empirical findings on the coordination work of maintainers, as well as the evaluation of socio-technical interventions into maintenance practices.},
  language = {en},
  urldate = {2022-10-18},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Kotthaus, Christoph and Vitt, Nico and Krüger, Max and Pipek, Volkmar and Wulf, Volker},
  month = oct,
  year = {2022},
  keywords = {CSCW, Maintenance, Qualitative research, Design case study, Manufacturing, Repair},
  }

• ---

  von Grafenstein, M., Jakobi, T. & Stevens, G. (2022)Effective data protection by design through interdisciplinary research methods: The example of effective purpose specification by applying user-Centred UX-design methods

  IN Computer Law & Security Review, Vol. 46, Pages: 105722 doi:10.1016/j.clsr.2022.105722
  [BibTeX] [Abstract] [Download PDF]

  While the recent discussion on Art. 25 GDPR often considers the approach of data protection by design as an innovative idea, the notion of making data protection law more effective through requiring the data controller to implement the legal norms into the processing design is almost as old as the data protection debate. However, there is another, more recent shift in establishing the data protection by design approach through law, which is not yet understood to its fullest extent in the debate. Art. 25 GDPR requires the controller to not only implement the legal norms into the processing design but to do so in an effective manner. By explicitly declaring the effectiveness of the protection measures to be the legally required result, the legislator inevitably raises the question of which methods can be used to test and assure such efficacy. In our opinion, extending the legal compatibility assessment to the real effects of the required measures opens this approach to interdisciplinary methodologies. In this paper, we first summarise the current state of research on the methodology established in Art. 25 sect. 1 GDPR, and pinpoint some of the challenges of incorporating interdisciplinary research methodologies. On this premise, we present an empirical research methodology and first findings which offer one approach to answering the question on how to specify processing purposes effectively. Lastly, we discuss the implications of these findings for the legal interpretation of Art. 25 GDPR and related provisions, especially with respect to a more effective implementation of transparency and consent, and provide an outlook on possible next research steps.

  @article{von_grafenstein_effective_2022,
  title = {Effective data protection by design through interdisciplinary research methods: {The} example of effective purpose specification by applying user-{Centred} {UX}-design methods},
  volume = {46},
  issn = {0267-3649},
  shorttitle = {Effective data protection by design through interdisciplinary research methods},
  url = {https://www.sciencedirect.com/science/article/pii/S026736492200067X},
  doi = {10.1016/j.clsr.2022.105722},
  abstract = {While the recent discussion on Art. 25 GDPR often considers the approach of data protection by design as an innovative idea, the notion of making data protection law more effective through requiring the data controller to implement the legal norms into the processing design is almost as old as the data protection debate. However, there is another, more recent shift in establishing the data protection by design approach through law, which is not yet understood to its fullest extent in the debate. Art. 25 GDPR requires the controller to not only implement the legal norms into the processing design but to do so in an effective manner. By explicitly declaring the effectiveness of the protection measures to be the legally required result, the legislator inevitably raises the question of which methods can be used to test and assure such efficacy. In our opinion, extending the legal compatibility assessment to the real effects of the required measures opens this approach to interdisciplinary methodologies. In this paper, we first summarise the current state of research on the methodology established in Art. 25 sect. 1 GDPR, and pinpoint some of the challenges of incorporating interdisciplinary research methodologies. On this premise, we present an empirical research methodology and first findings which offer one approach to answering the question on how to specify processing purposes effectively. Lastly, we discuss the implications of these findings for the legal interpretation of Art. 25 GDPR and related provisions, especially with respect to a more effective implementation of transparency and consent, and provide an outlook on possible next research steps.},
  language = {en},
  urldate = {2022-08-12},
  journal = {Computer Law \& Security Review},
  author = {von Grafenstein, Max and Jakobi, Timo and Stevens, Gunnar},
  month = sep,
  year = {2022},
  keywords = {HCI, GDPR, Data protection by design, Effective purpose specification, UXD},
  pages = {105722},
  }

• ---

  Ludwig, T., Lewkowicz, M. & Clemmensen, T. (2022)Cooperation on the Shopfloor: CSCW in Manufacturing and Industry Settings

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09446-3
  [BibTeX] [Download PDF]

  @article{ludwig_cooperation_2022,
  title = {Cooperation on the {Shopfloor}: {CSCW} in {Manufacturing} and {Industry} {Settings}},
  issn = {1573-7551},
  shorttitle = {Cooperation on the {Shopfloor}},
  url = {https://doi.org/10.1007/s10606-022-09446-3},
  doi = {10.1007/s10606-022-09446-3},
  language = {en},
  urldate = {2022-09-06},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Ludwig, Thomas and Lewkowicz, Myriam and Clemmensen, Torkil},
  month = sep,
  year = {2022},
  }

• ---

  Ahmadi, M., Taugerbeck, S., Meurer, J., Randall, D. & Wulf, V. (2022)Addressing Values in Co-Design Projects: Lessons Learned From Two Case Studies in Sensitive Contexts

  IN Interacting with Computers doi:10.1093/iwc/iwac024
  [BibTeX] [Abstract] [Download PDF]

  Human–computer interaction (HCI) scholars and others have advocated treating design as inevitably implicating political and ethical sensitivities. A subset of those considerations has been the attempt to deal with the often conflicting interests of stakeholders through ‘value sensitivity’. Drawing on value-sensitive design (VSD) as an inspiration, we emphasize the necessary way in which the evolving contextuality of the values in question shaped our research collaborations. This paper presents a retrospective analysis of two case studies from long-term user-centered design projects in fields with explicit ambitions for value-driven HCI research and concerned with emancipation and empowerment. The first, a 3-year project, entailed an explicit commitment to feminist policy initiatives with female participants that aimed at fostering values of gender equality. The second, a 4-year project, dealt with HCI research with and for older adults, where a multimodal mobility platform for ridesharing and public transportation was developed. We show how we translated general commitment into pragmatic, co-design research goals and infrastructures. The long-term ambition of our endeavors and integration of a broad stakeholder base were vital to support this. We additionally provide insights into how our approach offered safe spaces for trustful collaboration and flexibility when adapting methods to specific contexts.

  @article{ahmadi_addressing_2022,
  title = {Addressing {Values} in {Co}-{Design} {Projects}: {Lessons} {Learned} {From} {Two} {Case} {Studies} in {Sensitive} {Contexts}},
  issn = {1873-7951},
  shorttitle = {Addressing {Values} in {Co}-{Design} {Projects}},
  url = {https://doi.org/10.1093/iwc/iwac024},
  doi = {10.1093/iwc/iwac024},
  abstract = {Human–computer interaction (HCI) scholars and others have advocated treating design as inevitably implicating political and ethical sensitivities. A subset of those considerations has been the attempt to deal with the often conflicting interests of stakeholders through ‘value sensitivity’. Drawing on value-sensitive design (VSD) as an inspiration, we emphasize the necessary way in which the evolving contextuality of the values in question shaped our research collaborations. This paper presents a retrospective analysis of two case studies from long-term user-centered design projects in fields with explicit ambitions for value-driven HCI research and concerned with emancipation and empowerment. The first, a 3-year project, entailed an explicit commitment to feminist policy initiatives with female participants that aimed at fostering values of gender equality. The second, a 4-year project, dealt with HCI research with and for older adults, where a multimodal mobility platform for ridesharing and public transportation was developed. We show how we translated general commitment into pragmatic, co-design research goals and infrastructures. The long-term ambition of our endeavors and integration of a broad stakeholder base were vital to support this. We additionally provide insights into how our approach offered safe spaces for trustful collaboration and flexibility when adapting methods to specific contexts.},
  urldate = {2022-09-12},
  journal = {Interacting with Computers},
  author = {Ahmadi, Michael and Taugerbeck, Sebastian and Meurer, Johanna and Randall, Dave and Wulf, Volker},
  month = sep,
  year = {2022},
  }

• ---

  Berkholz, J., Esau-Held, M. & Stevens, G. (2022)Negotiating Taste for Digital Depiction: Aligning Individual Concepts of Taste Perception in a Co-Design Process

  IN Mensch und Computer 2022 – Tagungsband doi:10.1145/3543758.3543781
  [BibTeX] [Abstract] [Download PDF]

  Taste is a complex phenomenon that depends on the individual experience and is a matter of collective negotiation and mediation. On the contrary, it is uncommon to include taste and its many facets in everyday design, particularly online shopping for fresh food products. To realize this unused potential, we conducted two Co-Design workshops. Based on the participants’ results in the workshops, we prototyped and evaluated a click-dummy smartphone app to explore consumers’ needs for digital taste depiction. We found that emphasizing the natural qualities of food products, external reviews, and personalizing features lead to a reflection on the individual taste experience. The self-reflection through our design enables consumers to develop their taste competencies and thus strengthen their autonomy in decision-making. Ultimately, exploring taste as a social experience adds to a broader understanding of taste beyond a sensory phenomenon.

  @article{berkholz_negotiating_2022,
  title = {Negotiating {Taste} for {Digital} {Depiction}: {Aligning} {Individual} {Concepts} of {Taste} {Perception} in a {Co}-{Design} {Process}},
  shorttitle = {Negotiating {Taste} for {Digital} {Depiction}},
  url = {http://dl.gi.de/handle/20.500.12116/39209},
  doi = {10.1145/3543758.3543781},
  abstract = {Taste is a complex phenomenon that depends on the individual experience and is a matter of collective negotiation and mediation. On the contrary, it is uncommon to include taste and its many facets in everyday design, particularly online shopping for fresh food products. To realize this unused potential, we conducted two Co-Design workshops. Based on the participants’ results in the workshops, we prototyped and evaluated a click-dummy smartphone app to explore consumers’ needs for digital taste depiction. We found that emphasizing the natural qualities of food products, external reviews, and personalizing features lead to a reflection on the individual taste experience. The self-reflection through our design enables consumers to develop their taste competencies and thus strengthen their autonomy in decision-making. Ultimately, exploring taste as a social experience adds to a broader understanding of taste beyond a sensory phenomenon.},
  language = {en},
  urldate = {2022-09-12},
  journal = {Mensch und Computer 2022 - Tagungsband},
  author = {Berkholz, Jenny and Esau-Held, Margarita and Stevens, Gunnar},
  month = sep,
  year = {2022},
  note = {Accepted: 2022-08-31T09:42:52Z
  Publisher: ACM},
  }

• ---

  Krings, K., Weber, P., Jasche, F. & Ludwig, T. (2022)FADER: An Authoring Tool for Creating Augmented Reality-Based Avatars from an End-User Perspective

  IN Mensch und Computer 2022 – Tagungsband doi:10.1145/3543758.3543778
  [BibTeX] [Abstract] [Download PDF]

  Although augmented reality (AR) is becoming more common in our society, there are few specialized end-user tools for appropriate AR content creation. Most tools are focused on creating entire 3D applications or require extensive knowledge in programming and 3D modeling. With reference to End-User Development (EUD), we present a design case study for an end-user-friendly authoring tool that allows domain experts to create individual AR avatars in the field of Human-Food Interaction. After reviewing current approaches and design guidelines, we designed and implemented FADER, a web-based tool for creating AR-based food avatars. Our evaluation shows that playful design fosters immersion, and that abstract placeholders and highly simplified controls empower non-developers to create AR content. Our study contributes to a better understanding of end-user needs and practices during the AR creation process and informs the design of future AR authoring tools.

  @article{krings_fader_2022,
  title = {{FADER}: {An} {Authoring} {Tool} for {Creating} {Augmented} {Reality}-{Based} {Avatars} from an {End}-{User} {Perspective}},
  shorttitle = {{FADER}},
  url = {http://dl.gi.de/handle/20.500.12116/39249},
  doi = {10.1145/3543758.3543778},
  abstract = {Although augmented reality (AR) is becoming more common in our society, there are few specialized end-user tools for appropriate AR content creation. Most tools are focused on creating entire 3D applications or require extensive knowledge in programming and 3D modeling. With reference to End-User Development (EUD), we present a design case study for an end-user-friendly authoring tool that allows domain experts to create individual AR avatars in the field of Human-Food Interaction. After reviewing current approaches and design guidelines, we designed and implemented FADER, a web-based tool for creating AR-based food avatars. Our evaluation shows that playful design fosters immersion, and that abstract placeholders and highly simplified controls empower non-developers to create AR content. Our study contributes to a better understanding of end-user needs and practices during the AR creation process and informs the design of future AR authoring tools.},
  language = {en},
  urldate = {2022-09-12},
  journal = {Mensch und Computer 2022 - Tagungsband},
  author = {Krings, Kevin and Weber, Philip and Jasche, Florian and Ludwig, Thomas},
  month = sep,
  year = {2022},
  note = {Accepted: 2022-08-31T09:43:01Z
  Publisher: ACM},
  keywords = {rendezfood},
  }

• ---

  Keil, A., Hahn, K., Brombach, N., Brück, R., Farhan, N. & Gaus, O. (2022)Acquisition and Processing of Biomedical Data for Outpatient Care in Rural Areas

  IN Current Directions in Biomedical Engineering, Vol. 8, Pages: 81–84 doi:10.1515/cdbme-2022-1022
  [BibTeX] [Abstract] [Download PDF]

  Abstract Acquisition of medical data such as blood pressure, ECG, pulse, and other values is currently often carried out in doctor’s offices by physicians or medical staff. This requires valuable time of patients as well as of practices’ personel and can deliver specific data only of the time of the visit. In this paper we describe a different approach. Patients measure their biomedical vital data at home. Therefore a technical infrastructure together with a workflow were developed and applied within a current project with patients in a rural area. Vital data is transferred via smartphone apps to a cloud environment where doctors can easily access and assess the data.

  @article{keil_acquisition_2022,
  title = {Acquisition and {Processing} of {Biomedical} {Data} for {Outpatient} {Care} in {Rural} {Areas}},
  volume = {8},
  issn = {2364-5504},
  url = {https://www.degruyter.com/document/doi/10.1515/cdbme-2022-1022/html},
  doi = {10.1515/cdbme-2022-1022},
  abstract = {Abstract
  Acquisition of medical data such as blood pressure, ECG, pulse, and other values is currently often carried out in doctor’s offices by physicians or medical staff. This requires valuable time of patients as well as of practices’ personel and can deliver specific data only of the time of the visit. In this paper we describe a different approach. Patients measure their biomedical vital data at home. Therefore a technical infrastructure together with a workflow were developed and applied within a current project with patients in a rural area. Vital data is transferred via smartphone apps to a cloud environment where doctors can easily access and assess the data.},
  language = {en},
  number = {2},
  urldate = {2022-11-09},
  journal = {Current Directions in Biomedical Engineering},
  author = {Keil, Alexander and Hahn, Kai and Brombach, Nick and Brück, Rainer and Farhan, Nabeel and Gaus, Olaf},
  month = sep,
  year = {2022},
  pages = {81--84},
  }

• ---

  Carros, F., Störzinger, T., Wierling, A., Preussner, A. & Tolmie, P. (2022)Ethical, Legal & Participatory Concerns in the Development of Human-Robot Interaction: Lessons from Eight Research Projects with Social Robots in Real-World Scenarios

  IN i-com, Vol. 21, Pages: 299–309 doi:10.1515/icom-2022-0025
  [BibTeX] [Abstract] [Download PDF]

  Research on Human-Robot Interaction is increasing as system become widely available and reached a level that enables smooth interactions. Yet, many research projects act in a silo mentality, in regard of participatory, ethical, or legal matters of social robotics. Knowledge about specific challenges is not universal and has often to be transferred from non-robotic contexts. We present findings in the three dimensions: participatory design, ethics for social robots and legal aspects. We accompanied eight research projects on social robots in real-world scenarios for three years. During that time, we spoke, observed, and helped (where possible) the research projects. This gave us specific insights into their work. Our findings work in three dimensions. In participatory design we observed that the trust relationship to users is essential to gain truthful insights and that a mixed method approach is promising. Regarding ethical aspects, we could see that ethical matters should be answered early on. And in the legal dimensions we noticed that the GDPR regulations are a challenge that often requires the help of experts. This work is reflecting on the observation of eight projects and is collecting lessons learned to help future projects and to learn from previous work.

  @article{carros_ethical_2022,
  title = {Ethical, {Legal} \& {Participatory} {Concerns} in the {Development} of {Human}-{Robot} {Interaction}: {Lessons} from {Eight} {Research} {Projects} with {Social} {Robots} in {Real}-{World} {Scenarios}},
  volume = {21},
  issn = {2196-6826},
  shorttitle = {Ethical, {Legal} \& {Participatory} {Concerns} in the {Development} of {Human}-{Robot} {Interaction}},
  url = {https://www.degruyter.com/document/doi/10.1515/icom-2022-0025/html},
  doi = {10.1515/icom-2022-0025},
  abstract = {Research on Human-Robot Interaction is increasing as system become widely available and reached a level that enables smooth interactions. Yet, many research projects act in a silo mentality, in regard of participatory, ethical, or legal matters of social robotics. Knowledge about specific challenges is not universal and has often to be transferred from non-robotic contexts. We present findings in the three dimensions: participatory design, ethics for social robots and legal aspects. We accompanied eight research projects on social robots in real-world scenarios for three years. During that time, we spoke, observed, and helped (where possible) the research projects. This gave us specific insights into their work. Our findings work in three dimensions. In participatory design we observed that the trust relationship to users is essential to gain truthful insights and that a mixed method approach is promising. Regarding ethical aspects, we could see that ethical matters should be answered early on. And in the legal dimensions we noticed that the GDPR regulations are a challenge that often requires the help of experts. This work is reflecting on the observation of eight projects and is collecting lessons learned to help future projects and to learn from previous work.},
  language = {en},
  number = {2},
  urldate = {2022-07-19},
  journal = {i-com},
  author = {Carros, Felix and Störzinger, Tobias and Wierling, Anne and Preussner, Adrian and Tolmie, Peter},
  month = aug,
  year = {2022},
  note = {Publisher: Oldenbourg Wissenschaftsverlag},
  keywords = {Participatory Design, HRI, Social Robot, GDPR, Living Lab, User-Centered Design, long-term, Wizard-of-Oz, Assistive Robots, Ethic, Human-Robot Interaction, Legal, MEESTAR, Meta Research, Qualitative Methods, Quantitative Methods, Research Project, Zoomorphic Robots},
  pages = {299--309},
  }

• ---

  Kricheldorff, C., Müller, C., Pelizäus, H. & Wahl, H. (2022)Kommerziell verfügbare digitale Technik im Alltag Älterer: ein Forschungsupdate

  IN Zeitschrift für Gerontologie und Geriatrie, Vol. 55, Pages: 365–367 doi:10.1007/s00391-022-02091-x
  [BibTeX] [Download PDF]

  @article{kricheldorff_kommerziell_2022,
  title = {Kommerziell verfügbare digitale {Technik} im {Alltag} Älterer: ein {Forschungsupdate}},
  volume = {55},
  issn = {1435-1269},
  shorttitle = {Kommerziell verfügbare digitale {Technik} im {Alltag} Älterer},
  url = {https://link.springer.com/content/pdf/10.1007/s00391-022-02091-x.pdf},
  doi = {10.1007/s00391-022-02091-x},
  language = {de},
  number = {5},
  urldate = {2022-08-15},
  journal = {Zeitschrift für Gerontologie und Geriatrie},
  author = {Kricheldorff, Cornelia and Müller, Claudia and Pelizäus, Helga and Wahl, Hans-Werner},
  month = aug,
  year = {2022},
  keywords = {italg},
  pages = {365--367},
  }

• ---

  Duval, J., Thakkar, R., Du, D., Chin, K., Luo, S., Elor, A., El-Nasr, M. S. & John, M. (2022)Designing Spellcasters from Clinician Perspectives: A Customizable Gesture-Based Immersive Virtual Reality Game for Stroke Rehabilitation

  IN ACM Transactions on Accessible Computing, Vol. 15, Pages: 26:1–26:25 doi:10.1145/3530820
  [BibTeX] [Abstract] [Download PDF]

  Developing games is time-consuming and costly. Overly clinical therapy games run the risk of being boring, which defeats the purpose of using games to motivate healing in the first place [10, 23]. In this work, we adapt and repurpose an existing immersive virtual reality (iVR) game, Spellcasters, originally designed purely for entertainment for use as a stroke rehabilitation game—which is particularly relevant in the wake of COVID-19, where telehealth solutions are increasingly needed [4]. In preparation for participatory design sessions with stroke survivors, we collaborate with 14 medical professionals to ensure Spellcasters is safe and therapeutically valid for clinical adoption. We present our novel VR sandbox implementation that allows medical professionals to customize appropriate gestures and interactions for each patient’s unique needs. Additionally, we share a co-designed companion app prototype based on clinicians’ preferred data reporting mechanisms for telehealth. We discuss insights about adapting and repurposing entertainment games as serious games for health, features that clinicians value, and the potential broader impacts of applications like Spellcasters for stroke management.

  @article{duval_designing_2022,
  title = {Designing {Spellcasters} from {Clinician} {Perspectives}: {A} {Customizable} {Gesture}-{Based} {Immersive} {Virtual} {Reality} {Game} for {Stroke} {Rehabilitation}},
  volume = {15},
  issn = {1936-7228},
  shorttitle = {Designing {Spellcasters} from {Clinician} {Perspectives}},
  url = {https://dl.acm.org/doi/10.1145/3530820},
  doi = {10.1145/3530820},
  abstract = {Developing games is time-consuming and costly. Overly clinical therapy games run the risk of being boring, which defeats the purpose of using games to motivate healing in the first place [10, 23]. In this work, we adapt and repurpose an existing immersive virtual reality (iVR) game, Spellcasters, originally designed purely for entertainment for use as a stroke rehabilitation game—which is particularly relevant in the wake of COVID-19, where telehealth solutions are increasingly needed [4]. In preparation for participatory design sessions with stroke survivors, we collaborate with 14 medical professionals to ensure Spellcasters is safe and therapeutically valid for clinical adoption. We present our novel VR sandbox implementation that allows medical professionals to customize appropriate gestures and interactions for each patient’s unique needs. Additionally, we share a co-designed companion app prototype based on clinicians’ preferred data reporting mechanisms for telehealth. We discuss insights about adapting and repurposing entertainment games as serious games for health, features that clinicians value, and the potential broader impacts of applications like Spellcasters for stroke management.},
  number = {3},
  urldate = {2023-08-25},
  journal = {ACM Transactions on Accessible Computing},
  author = {Duval, Jared and Thakkar, Rutul and Du, Delong and Chin, Kassandra and Luo, Sherry and Elor, Aviv and El-Nasr, Magy Seif and John, Michael},
  month = aug,
  year = {2022},
  keywords = {digital therapeutics, game design, games for health, immersive virtual reality, serious games, Stroke rehabilitation, therapy},
  pages = {26:1--26:25},
  }

• ---

  Müller, C. (2022)Forschen zu und mit kommerziell verfügbaren digitalen Technologien – Überlegungen aus Sicht der Sozioinformatik zu digitalen Praktiken älterer Menschen

  IN Zeitschrift für Gerontologie und Geriatrie, Vol. 55, Pages: 397–398 doi:10.1007/s00391-022-02093-9
  [BibTeX] [Download PDF]

  @article{muller_forschen_2022,
  title = {Forschen zu und mit kommerziell verfügbaren digitalen {Technologien} – Überlegungen aus {Sicht} der {Sozioinformatik} zu digitalen {Praktiken} älterer {Menschen}},
  volume = {55},
  issn = {1435-1269},
  url = {https://doi.org/10.1007/s00391-022-02093-9},
  doi = {10.1007/s00391-022-02093-9},
  language = {de},
  number = {5},
  urldate = {2022-08-09},
  journal = {Zeitschrift für Gerontologie und Geriatrie},
  author = {Müller, Claudia},
  month = aug,
  year = {2022},
  keywords = {italg},
  pages = {397--398},
  }

• ---

  Paluch, R., Müller, C., Garthaus, M., Hülsken-Giesler, M. & Stachura, E. (2022)Meeting report: „Robotische Systeme für die Pflege“. Symposium, 2022 (online)

  IN TATuP – Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis, Vol. 31, Pages: 78–79 doi:10.14512/tatup.31.2.78
  [BibTeX] [Download PDF]

  @article{paluch_meeting_2022,
  title = {Meeting report: „{Robotische} {Systeme} für die {Pflege}“. {Symposium}, 2022 (online)},
  volume = {31},
  copyright = {Copyright (c) 2022},
  issn = {2567-8833},
  shorttitle = {Meeting report},
  url = {https://www.tatup.de/index.php/tatup/article/view/6976},
  doi = {10.14512/tatup.31.2.78},
  language = {de},
  number = {2},
  urldate = {2022-07-22},
  journal = {TATuP - Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis},
  author = {Paluch, Richard and Müller, Claudia and Garthaus, Marcus and Hülsken-Giesler, Manfred and Stachura, Elisabeth},
  month = jul,
  year = {2022},
  note = {Number: 2},
  keywords = {italg},
  pages = {78--79},
  }

• ---

  Schwaninger, I., Carros, F., Weiss, A., Wulf, V. & Fitzpatrick, G. (2022)Video connecting families and social robots: from ideas to practices putting technology to work

  IN Universal Access in the Information Society doi:10.1007/s10209-022-00901-y
  [BibTeX] [Abstract] [Download PDF]

  Technology use is a socially embedded process, especially when it comes to older adults and care. However, the restrictions associated with the COVID-19 pandemic have limited social contact to protect vulnerable groups in care homes, and even if technology use has increased in other areas, there is little known about the potential uptake of communication technology and changes in social interaction in the care context during a lasting crisis. This paper explores changes in communication technology use triggered by the pandemic at two care homes, using a qualitative diary study, online interviews and observations, and in-situ interviews within the care home with residents and workers. Our findings point to increasing use of tablets and video conference software triggered by COVID-related experiences, with implications for living and working in care homes. We also characterise the isolation experience of the residents, the workers’ concerns about the residents and changes in social interaction. We observed new areas of technology usage, associated changing work practices, technical affinity issues and context-specific attitudes towards future technologies. While the pandemic has triggered the use of communication technology in care homes on a small scale, this has also caused increasing workload and in particular articulation work, which requires support structures and the re-definition of work roles.

  @article{schwaninger_video_2022,
  title = {Video connecting families and social robots: from ideas to practices putting technology to work},
  issn = {1615-5297},
  shorttitle = {Video connecting families and social robots},
  url = {https://doi.org/10.1007/s10209-022-00901-y},
  doi = {10.1007/s10209-022-00901-y},
  abstract = {Technology use is a socially embedded process, especially when it comes to older adults and care. However, the restrictions associated with the COVID-19 pandemic have limited social contact to protect vulnerable groups in care homes, and even if technology use has increased in other areas, there is little known about the potential uptake of communication technology and changes in social interaction in the care context during a lasting crisis. This paper explores changes in communication technology use triggered by the pandemic at two care homes, using a qualitative diary study, online interviews and observations, and in-situ interviews within the care home with residents and workers. Our findings point to increasing use of tablets and video conference software triggered by COVID-related experiences, with implications for living and working in care homes. We also characterise the isolation experience of the residents, the workers’ concerns about the residents and changes in social interaction. We observed new areas of technology usage, associated changing work practices, technical affinity issues and context-specific attitudes towards future technologies. While the pandemic has triggered the use of communication technology in care homes on a small scale, this has also caused increasing workload and in particular articulation work, which requires support structures and the re-definition of work roles.},
  language = {en},
  urldate = {2022-08-08},
  journal = {Universal Access in the Information Society},
  author = {Schwaninger, Isabel and Carros, Felix and Weiss, Astrid and Wulf, Volker and Fitzpatrick, Geraldine},
  month = jul,
  year = {2022},
  keywords = {a-paper, Values, Care work, Communication technology, Configuration work, COVID-19 pandemic, Diary study, Digital literacy, Robots, Work roles},
  }

• ---

  de Carvalho, A. F. P., Saeed, S., Reuter, C., Rohde, M., Randall, D., Pipek, V. & Wulf, V. (2022)Understanding Nomadic Practices of Social Activist Networks Through the Lens of Infrastructuring: the Case of the European Social Forum

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09442-7
  [BibTeX] [Abstract] [Download PDF]

  Within CSCW and HCI, an increasing body of literature has been demonstrating the essential relevance of infrastructures and infrastructuring to the work of people engaging in technologically mediated nomadicity. Tech Nomads – or T-Nomads, as they are sometimes called – not only rely on technological, human, and environmental infrastructural components – such as Wi-Fi, technical support, space, and basic resources such as light and power outlets – but they also have to engage in infrastructuring to mobilise their workplaces and effectively accomplish work in and across different locations. In this article, we bring an infrastructuring perspective to understanding nomadic practices concerning the organisation of complex collaborative events. We introduce findings from a long-term investigation focusing on how infrastructures are re-instantiated with the help of digital technologies, according to emerging demands from T-Nomads. Our findings demonstrate the need for a ‘non-essentialist’ approach to nomadicity, one which recognises the character of nomadic work and its varied aspects in different contexts. We extend the infrastructuring literature by demonstrating how infrastructuring work is done in a complex collaborative initiative, as the organisation of the annual European Social Forum.

  @article{de_carvalho_understanding_2022,
  title = {Understanding {Nomadic} {Practices} of {Social} {Activist} {Networks} {Through} the {Lens} of {Infrastructuring}: the {Case} of the {European} {Social} {Forum}},
  issn = {1573-7551},
  shorttitle = {Understanding {Nomadic} {Practices} of {Social} {Activist} {Networks} {Through} the {Lens} of {Infrastructuring}},
  url = {https://doi.org/10.1007/s10606-022-09442-7},
  doi = {10.1007/s10606-022-09442-7},
  abstract = {Within CSCW and HCI, an increasing body of literature has been demonstrating the essential relevance of infrastructures and infrastructuring to the work of people engaging in technologically mediated nomadicity. Tech Nomads – or T-Nomads, as they are sometimes called – not only rely on technological, human, and environmental infrastructural components – such as Wi-Fi, technical support, space, and basic resources such as light and power outlets – but they also have to engage in infrastructuring to mobilise their workplaces and effectively accomplish work in and across different locations. In this article, we bring an infrastructuring perspective to understanding nomadic practices concerning the organisation of complex collaborative events. We introduce findings from a long-term investigation focusing on how infrastructures are re-instantiated with the help of digital technologies, according to emerging demands from T-Nomads. Our findings demonstrate the need for a ‘non-essentialist’ approach to nomadicity, one which recognises the character of nomadic work and its varied aspects in different contexts. We extend the infrastructuring literature by demonstrating how infrastructuring work is done in a complex collaborative initiative, as the organisation of the annual European Social Forum.},
  language = {en},
  urldate = {2022-08-09},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {de Carvalho, Aparecido Fabiano Pinatti and Saeed, Saqib and Reuter, Christian and Rohde, Markus and Randall, David and Pipek, Volkmar and Wulf, Volker},
  month = jul,
  year = {2022},
  keywords = {ICT, Infrastructuring, Collaborative event organisation, ESF, European Social Forum, Network of social activists, Sociotechnical infrastructures, T-nomads, Technologically mediated nomadicity, Technology management},
  }

• ---

  Hoffmann, S., Ludwig, T., Jasche, F., Wulf, V. & Randall, D. (2022)RetrofittAR: Supporting Hardware-Centered Expertise Sharing in Manufacturing Settings through Augmented Reality

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09430-x
  [BibTeX] [Abstract] [Download PDF]

  Since almost the onset of computer-supported cooperative work (CSCW), the community has been concerned with how expertise sharing can be supported in different settings. Here, the complex handling of machines based on experience and knowledge is increasingly becoming a challenge. In our study, we investigated expertise sharing in a medium-sized manufacturing company in an effort to support the fostering of hardware-based expertise sharing by using augmented reality (AR) to ‘retrofit’ machines. We, therefore, conducted a preliminary empirical study to understand how expertise is shared in practice and what current support is available. Based on the findings, we derived design challenges and implications for the design of AR systems in manufacturing settings. The main challenges, we found, had to do with existing socio-technical infrastructure and the contextual nature of expertise. We implemented a HoloLens application called RetrofittAR that supports learning on the production machine during actual use. We evaluated the system during the company’s actual production process. The results show which data types are necessary to support expertise sharing and how our design supports the retrofitting of old machines. We contribute to the current state of research in two ways. First, we present the knowledge-intensive practice of operating older production machines through novel AR interfaces. Second, we outline how retrofitting measures with new visualisation technologies can support knowledge-intensive production processes.

  @article{hoffmann_retrofittar_2022,
  title = {{RetrofittAR}: {Supporting} {Hardware}-{Centered} {Expertise} {Sharing} in {Manufacturing} {Settings} through {Augmented} {Reality}},
  issn = {1573-7551},
  shorttitle = {{RetrofittAR}},
  url = {https://doi.org/10.1007/s10606-022-09430-x},
  doi = {10.1007/s10606-022-09430-x},
  abstract = {Since almost the onset of computer-supported cooperative work (CSCW), the community has been concerned with how expertise sharing can be supported in different settings. Here, the complex handling of machines based on experience and knowledge is increasingly becoming a challenge. In our study, we investigated expertise sharing in a medium-sized manufacturing company in an effort to support the fostering of hardware-based expertise sharing by using augmented reality (AR) to ‘retrofit’ machines. We, therefore, conducted a preliminary empirical study to understand how expertise is shared in practice and what current support is available. Based on the findings, we derived design challenges and implications for the design of AR systems in manufacturing settings. The main challenges, we found, had to do with existing socio-technical infrastructure and the contextual nature of expertise. We implemented a HoloLens application called RetrofittAR that supports learning on the production machine during actual use. We evaluated the system during the company’s actual production process. The results show which data types are necessary to support expertise sharing and how our design supports the retrofitting of old machines. We contribute to the current state of research in two ways. First, we present the knowledge-intensive practice of operating older production machines through novel AR interfaces. Second, we outline how retrofitting measures with new visualisation technologies can support knowledge-intensive production processes.},
  language = {en},
  urldate = {2022-07-01},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Hoffmann, Sven and Ludwig, Thomas and Jasche, Florian and Wulf, Volker and Randall, David},
  month = jun,
  year = {2022},
  keywords = {CSCW, Augmented Reality, Expertise Sharing, Manufacturing, Retrofit},
  }

• ---

  Pins, D., Jakobi, T., Stevens, G., Alizadeh, F. & Krüger, J. (2022)Finding, getting and understanding: the user journey for the GDPR’S right to access

  IN Behaviour & Information Technology, Pages: 1–27 doi:10.1080/0144929X.2022.2074894
  [BibTeX] [Abstract] [Download PDF]

  In both data protection law and research of usable privacy, awareness and control over the collection and use of personal data are understood to be cornerstones of digital sovereignty. For example, the European General Data Protection Regulation (GDPR) provides data subjects with the right to access data collected by organisations but remains unclear on the concrete process design. However, the design of data subject rights is crucial when it comes to the ability of customers to exercise their right and fulfil regulatory aims such as transparency. To learn more about user needs in implementing the right to access as per GDPR, we conducted a two-step study. First, we defined a five-phase user experience journey regarding the right to access: finding, authentication, request, access and data use. Second, and based on this model, 59 participants exercised their right to access and evaluated the usability of each phase. Drawing on 422 datasets spanning 139 organisations, our results show several interdependencies of process design and user satisfaction. Thereby, our insights inform the community of usable privacy and especially the design of the right to access with a first, yet robust, empirical body.

  @article{pins_finding_2022,
  title = {Finding, getting and understanding: the user journey for the {GDPR}’{S} right to access},
  volume = {0},
  issn = {0144-929X},
  shorttitle = {Finding, getting and understanding},
  url = {https://doi.org/10.1080/0144929X.2022.2074894},
  doi = {10.1080/0144929X.2022.2074894},
  abstract = {In both data protection law and research of usable privacy, awareness and control over the collection and use of personal data are understood to be cornerstones of digital sovereignty. For example, the European General Data Protection Regulation (GDPR) provides data subjects with the right to access data collected by organisations but remains unclear on the concrete process design. However, the design of data subject rights is crucial when it comes to the ability of customers to exercise their right and fulfil regulatory aims such as transparency. To learn more about user needs in implementing the right to access as per GDPR, we conducted a two-step study. First, we defined a five-phase user experience journey regarding the right to access: finding, authentication, request, access and data use. Second, and based on this model, 59 participants exercised their right to access and evaluated the usability of each phase. Drawing on 422 datasets spanning 139 organisations, our results show several interdependencies of process design and user satisfaction. Thereby, our insights inform the community of usable privacy and especially the design of the right to access with a first, yet robust, empirical body.},
  number = {0},
  urldate = {2022-06-01},
  journal = {Behaviour \& Information Technology},
  author = {Pins, Dominik and Jakobi, Timo and Stevens, Gunnar and Alizadeh, Fatemeh and Krüger, Jana},
  month = may,
  year = {2022},
  note = {Publisher: Taylor \& Francis
  \_eprint: https://doi.org/10.1080/0144929X.2022.2074894},
  keywords = {GDPR, usability, usable privacy, Data literacy, human and societal aspects of security and privacy, right to access, Security and privacy, usability in security and privacy, user journey},
  pages = {1--27},
  }

• ---

  Aal, K., Boulus-Rødje, N. & Rohde, M. (2022)Media, Technologies, Cooperation – Rethinking Publics and Publicness in the MENA Region

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09435-6
  [BibTeX] [Download PDF]

  @article{aal_media_2022,
  title = {Media, {Technologies}, {Cooperation} – {Rethinking} {Publics} and {Publicness} in the {MENA} {Region}},
  issn = {1573-7551},
  url = {https://doi.org/10.1007/s10606-022-09435-6},
  doi = {10.1007/s10606-022-09435-6},
  language = {en},
  urldate = {2022-06-01},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Aal, Konstantin and Boulus-Rødje, Nina and Rohde, Markus},
  month = may,
  year = {2022},
  }

• ---

  de Castro Leal, D. & Correa Teles, E. C. (2022)Tangible and intangible spaces of community connectivity

  IN Interactions, Vol. 29, Pages: 62–65 doi:10.1145/3528563
  [BibTeX] [Abstract] [Download PDF]

  This forum is dedicated to exploring the notion of meaningfulness in design processes, taking the perspectives of community groups, nongovernmental organizations, and those who are marginalized in society as starting points. Authors will reflect conceptually and methodologically on practical engagements. –- Rosanna Bellini and Angelika Strohmayer, Editors

  @article{de_castro_leal_tangible_2022,
  title = {Tangible and intangible spaces of community connectivity},
  volume = {29},
  issn = {1072-5520},
  url = {https://dl.acm.org/doi/10.1145/3528563},
  doi = {10.1145/3528563},
  abstract = {This forum is dedicated to exploring the notion of meaningfulness in design processes, taking the perspectives of community groups, nongovernmental organizations, and those who are marginalized in society as starting points. Authors will reflect conceptually and methodologically on practical engagements. --- Rosanna Bellini and Angelika Strohmayer, Editors},
  number = {3},
  urldate = {2023-10-25},
  journal = {Interactions},
  author = {de Castro Leal, Débora and Correa Teles, Elaine Cristina},
  month = may,
  year = {2022},
  pages = {62--65},
  }

• ---

  Tadic, B., Rohde, M., Randall, D. & Wulf, V. (2022)Design Evolution of a Tool for Privacy and Security Protection for Activists Online: Cyberactivist

  IN International Journal of Human–Computer Interaction, Pages: 1–23 doi:10.1080/10447318.2022.2041894
  [BibTeX] [Abstract] [Download PDF]

  This work forms a part of a series of “on the ground” studies dealing with (post-)conflict situations, focusing on the iterative, participatory design of a tool, Cyberactivist, for protection for activists and the empirical research that led to it. Work on the development of privacy and security tools has not always recognized the fragile nature of the political processes in emerging democracies, frequent naivety about threat, nor the “occasioned” responses of activists because activism can be a “one time” endeavor, prompted by specific events. Researching political activism in Republika Srpska, we identified issues relating to the use of ICT and social media, leading to the redesign of our prototype which now raises awareness of privacy and security and supports activists by challenging ignorance, lowering exposure, and enabling remediation. We addressed “usable security” challenges to ensure simplicity of the tool and engaged with HCI researchers focused on international activism to assess the global applicability of the technical design.

  @article{tadic_design_2022,
  title = {Design {Evolution} of a {Tool} for {Privacy} and {Security} {Protection} for {Activists} {Online}: {Cyberactivist}},
  issn = {1044-7318},
  shorttitle = {Design {Evolution} of a {Tool} for {Privacy} and {Security} {Protection} for {Activists} {Online}},
  url = {https://doi.org/10.1080/10447318.2022.2041894},
  doi = {10.1080/10447318.2022.2041894},
  abstract = {This work forms a part of a series of “on the ground” studies dealing with (post-)conflict situations, focusing on the iterative, participatory design of a tool, Cyberactivist, for protection for activists and the empirical research that led to it. Work on the development of privacy and security tools has not always recognized the fragile nature of the political processes in emerging democracies, frequent naivety about threat, nor the “occasioned” responses of activists because activism can be a “one time” endeavor, prompted by specific events. Researching political activism in Republika Srpska, we identified issues relating to the use of ICT and social media, leading to the redesign of our prototype which now raises awareness of privacy and security and supports activists by challenging ignorance, lowering exposure, and enabling remediation. We addressed “usable security” challenges to ensure simplicity of the tool and engaged with HCI researchers focused on international activism to assess the global applicability of the technical design.},
  urldate = {2022-04-25},
  journal = {International Journal of Human–Computer Interaction},
  author = {Tadic, Borislav and Rohde, Markus and Randall, Dave and Wulf, Volker},
  month = apr,
  year = {2022},
  note = {Publisher: Taylor \& Francis
  \_eprint: https://doi.org/10.1080/10447318.2022.2041894},
  pages = {1--23},
  }

• ---

  Chang, Y., Carros, F., Manavi, M. & Rathmann, M. (2022)How do Roboticists Imagine a Robotised Future? A Case Study on a Japanese HRI Research Project

  doi:10.20944/preprints202204.0081.v1
  [BibTeX] [Abstract] [Download PDF]

  This study observes, interprets, and analyses the knowledge production in the research field of Human–Robot Interaction (HRI). It intends to foreground the hidden assumptions that are often taken for granted when roboticist design and conduct their research. By doing so, this study demonstrates how these assumptions influence the result of their research. Based on data collected through sociological field observation, this study argues that the current practise in HRI research is highly anthropocentric. In short, the robots are designed to be like human instead of for human. Therefore, the human–robot relationship embodies the existing power relations between human beings. These relations generate inequality, hierarchy, and dominance, which are the opposite of the common imagination of the robotised future among roboticists. For the purpose of enabling the robotised future closer to their ideal, this study suggests that HRI researchers to go beyond the conventional methodology, to allow a human–robot relationship that realises reciprocity.

  @article{chang_how_2022,
  title = {How do {Roboticists} {Imagine} a {Robotised} {Future}? {A} {Case} {Study} on a {Japanese} {HRI} {Research} {Project}},
  shorttitle = {How do {Roboticists} {Imagine} a {Robotised} {Future}?},
  url = {https://www.preprints.org/manuscript/202204.0081/v1},
  doi = {10.20944/preprints202204.0081.v1},
  abstract = {This study observes, interprets, and analyses the knowledge production in the research field of Human\–Robot Interaction (HRI). It intends to foreground the hidden assumptions that are often taken for granted when roboticist design and conduct their research. By doing so, this study demonstrates how these assumptions influence the result of their research. Based on data collected through sociological field observation, this study argues that the current practise in HRI research is highly anthropocentric. In short, the robots are designed to be like human instead of for human. Therefore, the human\–robot relationship embodies the existing power relations between human beings. These relations generate inequality, hierarchy, and dominance, which are the opposite of the common imagination of the robotised future among roboticists. For the purpose of enabling the robotised future closer to their ideal, this study suggests that HRI researchers to go beyond the conventional methodology, to allow a human\–robot relationship that realises reciprocity.},
  language = {en},
  urldate = {2022-04-12},
  author = {Chang, Yu-Hsin and Carros, Felix and Manavi, Mehrbod and Rathmann, Martin},
  month = apr,
  year = {2022},
  note = {Publisher: Preprints},
  }

• ---

  Jakobi, T., von Grafenstein, M., Smieskol, P. & Stevens, G. (2022)A Taxonomy of user-perceived privacy risks to foster accountability of data-based services

  IN Journal of Responsible Technology, Pages: 32 doi:10.1016/j.jrt.2022.100029
  [BibTeX] [Abstract] [Download PDF]

  Data protection risks play a major role in data protection laws and have shown to be suitable means for accountability in designing for usable privacy. Especially in the legal realm, risks are typically collected heuristically or deductively, e.g., by referring to fundamental right violations. Following a user-centered design credo, research on usable privacy has shown that a user-perspective on privacy risks can enhance system intelligibility and accountability. However, research on mapping the landscape of user-perceived privacy risks is still in its infancy. To extend the corpus of privacy risks as users perceive them in their daily use of technology, we conducted 9 workshops collecting 91 risks in the fields of web browsing, voice assistants and connected mobility. The body of risks was then categorized by 11 experts from the legal and HCI-domain. We find that, while existing taxonomies generally fit well, a societal dimension of risks is not yet represented. Discussing our empirically backed taxonomy including the full list of 91 risks, we demonstrate roads to use user-perceived risks as a mechanism to foster accountability for usable privacy in connected devices.

  @article{jakobi_taxonomy_2022,
  title = {A {Taxonomy} of user-perceived privacy risks to foster accountability of data-based services},
  issn = {2666-6596},
  url = {https://www.sciencedirect.com/science/article/pii/S2666659622000063},
  doi = {10.1016/j.jrt.2022.100029},
  abstract = {Data protection risks play a major role in data protection laws and have shown to be suitable means for accountability in designing for usable privacy. Especially in the legal realm, risks are typically collected heuristically or deductively, e.g., by referring to fundamental right violations. Following a user-centered design credo, research on usable privacy has shown that a user-perspective on privacy risks can enhance system intelligibility and accountability. However, research on mapping the landscape of user-perceived privacy risks is still in its infancy. To extend the corpus of privacy risks as users perceive them in their daily use of technology, we conducted 9 workshops collecting 91 risks in the fields of web browsing, voice assistants and connected mobility. The body of risks was then categorized by 11 experts from the legal and HCI-domain. We find that, while existing taxonomies generally fit well, a societal dimension of risks is not yet represented. Discussing our empirically backed taxonomy including the full list of 91 risks, we demonstrate roads to use user-perceived risks as a mechanism to foster accountability for usable privacy in connected devices.},
  language = {en},
  urldate = {2022-03-29},
  journal = {Journal of Responsible Technology},
  author = {Jakobi, Timo and von Grafenstein, Maximilian and Smieskol, Patrick and Stevens, Gunnar},
  month = mar,
  year = {2022},
  keywords = {GDPR, Usable Privacy, Accountability, Risk-Based Approach, User-perceived risks},
  pages = {32},
  }

• ---

  Stevens, G. & Boden, A. (2022)Warum wir parteiische Datentreuhänder brauchen

  IN Zu treuen Händen? Verbraucherdatenschutz und digitale Selbstbestimmung, Vol. 6, Pages: 25
  [BibTeX] [Abstract] [Download PDF]

  Der technische Fortschritt im Bereich der Erhebung, Speicherung und Verarbeitung von Daten macht es erforderlich, neue Fragen zu sozialverträglichen Datenmärkten aufzuwerfen. So gibt es sowohl eine Tendenz zur vereinfachten Datenteilung als auch die Forderung, die informationelle Selbstbestimmung besser zu schützen. Innerhalb dieses Spannungsfeldes bewegt sich die Idee von Datentreuhändern. Ziel des Beitrags ist darzulegen, dass zwischen verschiedenen Formen der Datentreuhänderschaft unterschieden werden sollte, um der Komplexität des Themas gerecht zu werden. Insbesondere bedarf es neben der mehrseitigen Treuhänderschaft, mit dem Treuhänder als neutraler Instanz, auch der einseitigen Treuhänderschaft, bei dem der Treuhänder als Anwalt der Verbraucherinteressen fungiert. Aus dieser Perspektive wird das Modell der Datentreuhänderschaft als stellvertretende Deutung der Interessen individueller und kollektiver Identitäten systematisch entwickelt.

  @article{stevens_warum_2022,
  title = {Warum wir parteiische {Datentreuhänder} brauchen},
  volume = {6},
  url = {https://pub.h-brs.de/frontdoor/index/index/docId/6117},
  abstract = {Der technische Fortschritt im Bereich der Erhebung, Speicherung und Verarbeitung von Daten macht es erforderlich, neue Fragen zu sozialverträglichen Datenmärkten aufzuwerfen. So gibt es sowohl eine Tendenz zur vereinfachten Datenteilung als auch die Forderung, die informationelle Selbstbestimmung besser zu schützen. Innerhalb dieses Spannungsfeldes bewegt sich die Idee von Datentreuhändern. Ziel des Beitrags ist darzulegen, dass zwischen verschiedenen Formen der Datentreuhänderschaft unterschieden werden sollte, um der Komplexität des Themas gerecht zu werden. Insbesondere bedarf es neben der mehrseitigen Treuhänderschaft, mit dem Treuhänder als neutraler Instanz, auch der einseitigen Treuhänderschaft, bei dem der Treuhänder als Anwalt der Verbraucherinteressen fungiert. Aus dieser Perspektive wird das Modell der Datentreuhänderschaft als stellvertretende Deutung der Interessen individueller und kollektiver Identitäten systematisch entwickelt.},
  language = {deu},
  urldate = {2022-03-07},
  journal = {Zu treuen Händen? Verbraucherdatenschutz und digitale Selbstbestimmung},
  author = {Stevens, Gunnar and Boden, Alexander},
  month = feb,
  year = {2022},
  note = {Publisher: Verbraucherzentrale NRW e.V.},
  pages = {25},
  }

• ---

  Rüller, S., Aal, K., Tolmie, P., Hartmann, A., Rohde, M. & Wulf, V. (2022)Speculative Design as a Collaborative Practice: Ameliorating the Consequences of Illiteracy through Digital Touch

  IN ACM Transactions on Computer-Human Interaction, Vol. 29, Pages: 23:1–23:58 doi:10.1145/3487917
  [BibTeX] [Abstract] [Download PDF]

  This article and the design fictions it presents are bound up with an ongoing qualitative-ethnographic study with Imazighen, the native people in remote Morocco. This group of people is marked by textual and digital illiteracy. We are in the process of developing multi-modal design fictions that can be used in workshops as a starting point for the co-development of further design fictions that envision the local population’s desired digital futures. The design fictions take the form of storyboards, allowing for a non-textual engagement. The current content seeks to explore challenges, potentials, margins, and limitations for the future design of haptic and touch-sensitive technology as a means for interpersonal communication and information procurement. Design fictions provide a way of exposing the locals to possible digital futures so that they can actively engage with them and explore the bounds and confines of their literacy and the extent to which it matters.

  @article{ruller_speculative_2022,
  title = {Speculative {Design} as a {Collaborative} {Practice}: {Ameliorating} the {Consequences} of {Illiteracy} through {Digital} {Touch}},
  volume = {29},
  issn = {1073-0516},
  shorttitle = {Speculative {Design} as a {Collaborative} {Practice}},
  url = {https://doi.org/10.1145/3487917},
  doi = {10.1145/3487917},
  abstract = {This article and the design fictions it presents are bound up with an ongoing qualitative-ethnographic study with Imazighen, the native people in remote Morocco. This group of people is marked by textual and digital illiteracy. We are in the process of developing multi-modal design fictions that can be used in workshops as a starting point for the co-development of further design fictions that envision the local population's desired digital futures. The design fictions take the form of storyboards, allowing for a non-textual engagement. The current content seeks to explore challenges, potentials, margins, and limitations for the future design of haptic and touch-sensitive technology as a means for interpersonal communication and information procurement. Design fictions provide a way of exposing the locals to possible digital futures so that they can actively engage with them and explore the bounds and confines of their literacy and the extent to which it matters.},
  number = {3},
  urldate = {2022-01-18},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Rüller, Sarah and Aal, Konstantin and Tolmie, Peter and Hartmann, Andrea and Rohde, Markus and Wulf, Volker},
  month = jan,
  year = {2022},
  keywords = {participatory design, design fiction, haptic technology, Illiteracy, imazighen, scenario-based design, speculative design, touch-sensitive technology},
  pages = {23:1--23:58},
  }

• ---

  Cerna, K., Müller, C., Randall, D. & Hunker, M. (2022)Situated Scaffolding for Sustainable Participatory Design: Learning Online with Older Adults

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 6, Pages: 1–25 doi:10.1145/3492831
  [BibTeX] [Abstract] [Download PDF]

  An extensive literature on participatory design with older adults has, thus far, little to say about the support older adults need when involved in online activities. Our research suggests that to empower older adults in participatory design, scaffolding work has to be done. Scaffolding interactions – creating temporary instructional support to help the learning of participants – is a common approach in participatory design. Yet, when applied in online participatory design with older adults, the traditional understanding of the concept does not match the way older adults’ learn. Hence, we argue for a new understanding of this term, which we call situated scaffolding. We illustrate our argument with a case where older adults collaborate online as part of a participatory design project. We unpack the different dimensions of situated scaffolding and discuss how this novel understanding can be used to further inform sustainable participatory design for and with older adults.

  @article{cerna_situated_2022,
  title = {Situated {Scaffolding} for {Sustainable} {Participatory} {Design}: {Learning} {Online} with {Older} {Adults}},
  volume = {6},
  shorttitle = {Situated {Scaffolding} for {Sustainable} {Participatory} {Design}},
  url = {https://doi.org/10.1145/3492831},
  doi = {10.1145/3492831},
  abstract = {An extensive literature on participatory design with older adults has, thus far, little to say about the support older adults need when involved in online activities. Our research suggests that to empower older adults in participatory design, scaffolding work has to be done. Scaffolding interactions - creating temporary instructional support to help the learning of participants - is a common approach in participatory design. Yet, when applied in online participatory design with older adults, the traditional understanding of the concept does not match the way older adults' learn. Hence, we argue for a new understanding of this term, which we call situated scaffolding. We illustrate our argument with a case where older adults collaborate online as part of a participatory design project. We unpack the different dimensions of situated scaffolding and discuss how this novel understanding can be used to further inform sustainable participatory design for and with older adults.},
  number = {Article No.: 12},
  urldate = {2022-01-18},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Cerna, Katerina and Müller, Claudia and Randall, Dave and Hunker, Martin},
  month = jan,
  year = {2022},
  keywords = {italg, learning, older adults, scaffolding, participatory design online},
  pages = {1--25},
  }

• ---

  Kokubun, K., Ogawa, T., Browne, R., Shinada, T., Granrath, L., Moeller, J., Tram, N., Wieching, R. & Taki, Y. (2022)Social Capital Mediates the Association between the ICT Usage and Well-Being of Older People in Japan: Implication for a New Design Paradigm

  IN Sustainability, Vol. 14, Pages: 4148 doi:10.3390/su14074148
  [BibTeX] [Abstract] [Download PDF]

  As the population ages, the question of how to prevent isolation among older people and increase their well-being becomes a social issue. It has often been argued that Information and Communication Technology (ICT) usage can be a solution to these challenges, but empirical studies have not shown consistent results. Moreover, there are even fewer studies targeting older people in Japan, which is the most aging country in the world. Therefore, using the psychological comprehensive data of Japanese people aged 60 and over recorded in World Values Survey Wave 7, we conducted a study to clarify the relationship between the ICT usage, social capital, and well-being of older people to make a meaningful contribution to policymakers and the scientific community. As a result of the analysis, it was shown that ICT usage indirectly enhances well-being by increasing social capital. This indicates that for older people, ICT usage does not have a large effect on enhancing well-being, but becomes sufficiently large only through the improvement of social capital. The pros and cons of such modern communication means should be utilized as a reference when considering the development of future communication means and a human coach—a person who supports the use of communication means by older people. In other words, to think about the spread of communication means to community-dwelling older people in the future, it is always necessary to think about technology usage emphasizing the relationship between older people and society.

  @article{kokubun_social_2022,
  title = {Social {Capital} {Mediates} the {Association} between the {ICT} {Usage} and {Well}-{Being} of {Older} {People} in {Japan}: {Implication} for a {New} {Design} {Paradigm}},
  volume = {14},
  copyright = {http://creativecommons.org/licenses/by/3.0/},
  issn = {2071-1050},
  shorttitle = {Social {Capital} {Mediates} the {Association} between the {ICT} {Usage} and {Well}-{Being} of {Older} {People} in {Japan}},
  url = {https://www.mdpi.com/2071-1050/14/7/4148},
  doi = {10.3390/su14074148},
  abstract = {As the population ages, the question of how to prevent isolation among older people and increase their well-being becomes a social issue. It has often been argued that Information and Communication Technology (ICT) usage can be a solution to these challenges, but empirical studies have not shown consistent results. Moreover, there are even fewer studies targeting older people in Japan, which is the most aging country in the world. Therefore, using the psychological comprehensive data of Japanese people aged 60 and over recorded in World Values Survey Wave 7, we conducted a study to clarify the relationship between the ICT usage, social capital, and well-being of older people to make a meaningful contribution to policymakers and the scientific community. As a result of the analysis, it was shown that ICT usage indirectly enhances well-being by increasing social capital. This indicates that for older people, ICT usage does not have a large effect on enhancing well-being, but becomes sufficiently large only through the improvement of social capital. The pros and cons of such modern communication means should be utilized as a reference when considering the development of future communication means and a human coach—a person who supports the use of communication means by older people. In other words, to think about the spread of communication means to community-dwelling older people in the future, it is always necessary to think about technology usage emphasizing the relationship between older people and society.},
  language = {en},
  number = {7},
  urldate = {2022-10-31},
  journal = {Sustainability},
  author = {Kokubun, Keisuke and Ogawa, Toshimi and Browne, Ryan and Shinada, Takamitsu and Granrath, Lorenz and Moeller, Johanna and Tram, Nhu and Wieching, Rainer and Taki, Yasuyuki},
  month = jan,
  year = {2022},
  note = {Number: 7
  Publisher: Multidisciplinary Digital Publishing Institute},
  keywords = {social capital, ICT usage, Japan, older people, well-being},
  pages = {4148},
  }

• ---

  Paluch, R. & Müller, C. (2022)‘That’s Something for Children’: An Ethnographic Study of Attitudes and Practices of Care Attendants and Nursing Home Residents Towards Robotic Pets

  IN Proceedings of the ACM on Human-Computer Interaction (P-ACM), Vol. 6, Pages: 1–35 doi:https://doi.org/10.1145/3492850
  [BibTeX]

  @article{paluch_thats_2022,
  series = {{GROUP}},
  title = {‘{That}’s {Something} for {Children}’: {An} {Ethnographic} {Study} of {Attitudes} and {Practices} of {Care} {Attendants} and {Nursing} {Home} {Residents} {Towards} {Robotic} {Pets}},
  volume = {6},
  doi = {https://doi.org/10.1145/3492850},
  number = {Article No.: 31},
  journal = {Proceedings of the ACM on Human-Computer Interaction (P-ACM)},
  author = {Paluch, Richard and Müller, Claudia},
  month = jan,
  year = {2022},
  keywords = {italg},
  pages = {1--35},
  }

• ---

  Syed, H. A., Schorch, M., Pinatti de Carvalho, A. F., Rutz, P. & Pipek, V. (2022)Blending Practices to Facilitate Grounded Design Research: A Praxeological Research Perspective

  doi:10.48340/ecscw2022_n04
  [BibTeX] [Abstract] [Download PDF]

  In this paper, we reflect on the experiences from two Grounded Design (GD) research projects conducted by a multidisciplinary group of researchers between 2019 – 2021 and highlight the methodological foundations and related obstacles for iterative designing. Both projects investigate the phenomena of knowledge sharing and crisis-related learning in business organizations under the GD paradigm, which has been increasingly adopted within the Computer- supported Cooperative Work (CSCW) community. During these projects, the researchers with backgrounds in computer science, business informatics, software engineering, and sociology experienced the need for systematization to transition between the stages of GD. Looking back, we realize that our teams arrived at this systematization by blending the prior knowledge from team members’ original educational backgrounds. While blending practices most likely happens intuitively in interdisciplinary projects, as is often the case of the user-centered design initiatives seen in CSCW and Human-Computer Interaction, little can be found on how this usually happens and its implications. In this paper, we respond to this literature gap by discussing how this blending can facilitate the realization of GD projects and lead to a praxeological information science research perspective, which has ‘methods appropriation’ as key to systematizing abstraction, broader traceability, and flexibility of research methods.

  @article{syed_blending_2022,
  title = {Blending {Practices} to {Facilitate} {Grounded} {Design} {Research}: {A} {Praxeological} {Research} {Perspective}},
  issn = {2510-2591},
  shorttitle = {Blending {Practices} to {Facilitate} {Grounded} {Design} {Research}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4345},
  doi = {10.48340/ecscw2022_n04},
  abstract = {In this paper, we reflect on the experiences from two Grounded Design (GD) research projects conducted by a multidisciplinary group of researchers between 2019 – 2021 and highlight the methodological foundations and related obstacles for iterative designing. Both projects investigate the phenomena of knowledge sharing and crisis-related learning in business organizations under the GD paradigm, which has been increasingly adopted within the Computer- supported Cooperative Work (CSCW) community. During these projects, the researchers with backgrounds in computer science, business informatics, software engineering, and sociology experienced the need for systematization to transition between the stages of GD. Looking back, we realize that our teams arrived at this systematization by blending the prior knowledge from team members’ original educational backgrounds. While blending practices most likely happens intuitively in interdisciplinary projects, as is often the case of the user-centered design initiatives seen in CSCW and Human-Computer Interaction, little can be found on how this usually happens and its implications. In this paper, we respond to this literature gap by discussing how this blending can facilitate the realization of GD projects and lead to a praxeological information science research perspective, which has ‘methods appropriation’ as key to systematizing abstraction, broader traceability, and flexibility of research methods.},
  language = {en},
  urldate = {2022-06-20},
  author = {Syed, Hussain Abid and Schorch, Marén and Pinatti de Carvalho, Aparecido Fabiano and Rutz, Philipp and Pipek, Volkmar},
  year = {2022},
  note = {Accepted: 2022-06-14T07:23:54Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Ontika, N. N., Syed, H. A., Saßmannshausen, S. M., Harper, R. H., Chen, Y., Park, S. Y., Grisot, M., Chow, A., Blaumer, N., Pinatti de Carvalho, A. F. & Pipek, V. (2022)Exploring Human-Centered AI in Healthcare: Diagnosis, Explainability, and Trust

  doi:10.48340/ecscw2022_ws06
  [BibTeX] [Abstract] [Download PDF]

  AI has become an increasingly active area of research over the past few years in healthcare. Nevertheless, not all research advancements are applicable in the field as there are only a few AI solutions that are actually deployed in medical infrastructures or actively used by medical practitioners. This can be due to various reasons as the lack of a human-centered approach for the or non-incorporation of humans in the loop. In this workshop, we aim to address the questions relevant to human-centered AI solutions associated with healthcare by exploring different human-centered approaches for designing AI systems and using image-based datasets for medical diagnosis. We aim to bring together researchers and practitioners in AI, human-computer interaction, healthcare, etc., and expedite the discussions about making usable systems that will be more comprehensible and dependable. Findings from our workshop may serve as ‘terminus a quo’ to significantly improve AI solutions for medical diagnosis.

  @article{ontika_exploring_2022,
  title = {Exploring {Human}-{Centered} {AI} in {Healthcare}: {Diagnosis}, {Explainability}, and {Trust}},
  issn = {2510-2591},
  shorttitle = {Exploring {Human}-{Centered} {AI} in {Healthcare}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4409},
  doi = {10.48340/ecscw2022_ws06},
  abstract = {AI has become an increasingly active area of research over the past few years in healthcare. Nevertheless, not all research advancements are applicable in the field as there are only a few AI solutions that are actually deployed in medical infrastructures or actively used by medical practitioners. This can be due to various reasons as the lack of a human-centered approach for the or non-incorporation of humans in the loop. In this workshop, we aim to address the questions relevant to human-centered AI solutions associated with healthcare by exploring different human-centered approaches for designing AI systems and using image-based datasets for medical diagnosis. We aim to bring together researchers and practitioners in AI, human-computer interaction, healthcare, etc., and expedite the discussions about making usable systems that will be more comprehensible and dependable. Findings from our workshop may serve as ‘terminus a quo’ to significantly improve AI solutions for medical diagnosis.},
  language = {en},
  urldate = {2022-06-27},
  author = {Ontika, Nazmun Nisat and Syed, Hussain Abid and Saßmannshausen, Sheree May and Harper, Richard HR and Chen, Yunan and Park, Sun Young and Grisot, Miria and Chow, Astrid and Blaumer, Nils and Pinatti de Carvalho, Aparecido Fabiano and Pipek, Volkmar},
  year = {2022},
  note = {Accepted: 2022-06-22T04:34:51Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {pairads},
  }

• ---

  Kärnä, E., Aavikko, L., Rohner, R., Gallistl, V., Pihlainen, K., Müller, C., Ehlers, A., Bevilacqua, R., Strano, S., Maranesi, E., Cerna, K., Hengl, L., Kolland, F., Waldenberger, F., Naegele, G., Park, S., Hess, M., Reuter, V., Frewer-Graumann, S. & Korjonen-Kuusipuro, K. (2022)A Multilevel Model of Older Adults’ Appropriation of ICT and Acquisition of Digital Literacy

  IN IJERPH, Vol. 19, Pages: 1–14
  [BibTeX] [Abstract] [Download PDF]

  Digital literacy refers to a set of competencies related to the skilled use of computers and information technology. Low digital skills can be a barrier for older adults’ full participation in a digital society, and COVID-19 has increased this risk of social exclusion. Older adults’ digital inclusion is a complex process that consists of the interplay of structural and individual factors. The ACCESS project unwrapped the complexity of the process and developed an innovative, multilevel model that illustrates how societal, institutional, material and pedagogical aspects shape adults’ appropriation of digital literacy. A holistic model describes factors contributing to older adults’ digital literacy, acknowledging sociocultural contexts, environments, learning settings and instruction practices for learning digital literacy. Instead of seeing older adults’ reasons for learning digital skills purely as individual choice, this model recognizes the interpersonal, institutional and societal aspects that implicitly or explicitly influence older adults’ acquisition of digital literacy. The results offer a tool for stakeholders, the research community, companies, designers and other relevant stakeholders to consider digital skills and the given support. It demands diverse communication between different stakeholders about the things that should be discussed when organizing digital support in digitalized societies.

  @article{karna_multilevel_2022,
  title = {A {Multilevel} {Model} of {Older} {Adults}’ {Appropriation} of {ICT} and {Acquisition} of {Digital} {Literacy}},
  volume = {19},
  url = {https://econpapers.repec.org/scripts/redir.pf?u=https%3A%2F%2Fwww.mdpi.com%2F1660-4601%2F19%2F23%2F15714%2Fpdf;h=repec:gam:jijerp:v:19:y:2022:i:23:p:15714-:d:984476},
  abstract = {Digital literacy refers to a set of competencies related to the skilled use of computers and information technology. Low digital skills can be a barrier for older adults’ full participation in a digital society, and COVID-19 has increased this risk of social exclusion. Older adults’ digital inclusion is a complex process that consists of the interplay of structural and individual factors. The ACCESS project unwrapped the complexity of the process and developed an innovative, multilevel model that illustrates how societal, institutional, material and pedagogical aspects shape adults’ appropriation of digital literacy. A holistic model describes factors contributing to older adults’ digital literacy, acknowledging sociocultural contexts, environments, learning settings and instruction practices for learning digital literacy. Instead of seeing older adults’ reasons for learning digital skills purely as individual choice, this model recognizes the interpersonal, institutional and societal aspects that implicitly or explicitly influence older adults’ acquisition of digital literacy. The results offer a tool for stakeholders, the research community, companies, designers and other relevant stakeholders to consider digital skills and the given support. It demands diverse communication between different stakeholders about the things that should be discussed when organizing digital support in digitalized societies.},
  number = {23},
  journal = {IJERPH},
  author = {Kärnä, Eija and Aavikko, Lotta and Rohner, Rebekka and Gallistl, Vera and Pihlainen, Kaisa and Müller, Claudia and Ehlers, Anja and Bevilacqua, Roberta and Strano, Stefano and Maranesi, Elvira and Cerna, Katerina and Hengl, Lisa and Kolland, Franz and Waldenberger, Franz and Naegele, Gerd and Park, Sieun and Hess, Moritz and Reuter, Verena and Frewer-Graumann, Susanne and Korjonen-Kuusipuro, Kristiina},
  year = {2022},
  keywords = {italg},
  pages = {1--14},
  }

• ---

  Kricheldorff, C., Müller, C., Pelizäus, H. & Wahl, H. (2022)Special Issue: Kommerziell verfügbare digitale Technik im Alltag Älterer

  IN Z Gerontol Geriat, Vol. 55
  [BibTeX] [Download PDF]

  @article{kricheldorff_special_2022,
  title = {Special {Issue}: {Kommerziell} verfügbare digitale {Technik} im {Alltag} Älterer},
  volume = {55},
  url = {https://link.springer.com/journal/391/volumes-and-issues/55-5},
  number = {5},
  journal = {Z Gerontol Geriat},
  author = {Kricheldorff, Cornelia and Müller, Claudia and Pelizäus, Helga and Wahl, Hans-Werner},
  year = {2022},
  keywords = {italg},
  }

• ---

  Paluch, R., Struzek, D., Kirschsieper, D., Bittenbinder, S. & Müller, C. (2022)Teilhabe durch Technik? Entwicklung von technischen Artefakten mit und für vulnerable Gruppen

  IN Gesundheit und Technik
  [BibTeX] [Download PDF]

  @article{paluch_teilhabe_2022,
  title = {Teilhabe durch {Technik}? {Entwicklung} von technischen {Artefakten} mit und für vulnerable {Gruppen}},
  url = {https://berliner-methodentreffen.de/ps-2022/},
  language = {de-DE},
  urldate = {2023-01-05},
  journal = {Gesundheit und Technik},
  author = {Paluch, Richard and Struzek, David and Kirschsieper, Dennis and Bittenbinder, Sven and Müller, Claudia},
  year = {2022},
  keywords = {italg},
  }

• ---

  Alizadeh, F., Stevens, G., Vereschak, O., Bailly, G., Caramiaux, B. & Pins, D. (2022)Building Appropriate Trust in Human-AI Interactions

  doi:10.48340/ecscw2022_ws04
  [BibTeX] [Abstract] [Download PDF]

  AI (artificial intelligence) systems are increasingly being used in all aspects of our lives, from mundane routines to sensitive decision-making and even creative tasks. Therefore, an appropriate level of trust is required so that users know when to rely on the system and when to override it. While research has looked extensively at fostering trust in human-AI interactions, the lack of standardized procedures for human-AI trust makes it difficult to interpret results and compare across studies. As a result, the fundamental understanding of trust between humans and AI remains fragmented. This workshop invites researchers to revisit existing approaches and work toward a standardized framework for studying AI trust to answer the open questions: (1) What does trust mean between humans and AI in different contexts? (2) How can we create and convey the calibrated level of trust in interactions with AI? And (3) How can we develop a standardized framework to address new challenges?

  @article{alizadeh_building_2022,
  title = {Building {Appropriate} {Trust} in {Human}-{AI} {Interactions}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/4407},
  doi = {10.48340/ecscw2022_ws04},
  abstract = {AI (artificial intelligence) systems are increasingly being used in all aspects of our lives, from mundane routines to sensitive decision-making and even creative tasks. Therefore, an appropriate level of trust is required so that users know when to rely on the system and when to override it. While research has looked extensively at fostering trust in human-AI interactions, the lack of standardized procedures for human-AI trust makes it difficult to interpret results and compare across studies. As a result, the fundamental understanding of trust between humans and AI remains fragmented. This workshop invites researchers to revisit existing approaches and work toward a standardized framework for studying AI trust to answer the open questions: (1) What does trust mean between humans and AI in different contexts? (2) How can we create and convey the calibrated level of trust in interactions with AI? And (3) How can we develop a standardized framework to address new challenges?},
  language = {en},
  urldate = {2022-06-27},
  author = {Alizadeh, Fatemeh and Stevens, Gunnar and Vereschak, Oleksandra and Bailly, Gilles and Caramiaux, Baptiste and Pins, Dominik},
  year = {2022},
  note = {Accepted: 2022-06-22T04:34:50Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Paluch, R., Cerna, K., Volkova, G., Seidler, M., Weiler, T., Obaid, M. & Müller, C. (2022)Robots in heterogeneous contexts: Negotiation of co-creative lifelong learning spaces through participatory approaches

  doi:10.48340/ecscw2022_ws01
  [BibTeX] [Abstract] [Download PDF]

  Learning is inherently social. This raises several questions that relate to how contexts and spaces can mediate co-creative learning. In this workshop proposal, we refer to the interrelated aspects of space, learning, and embodiment and how these aspects mediate the human-robot interaction. Our assumption is that robots are interpreted variously and used in different ways. We are interested in the interrelation between interpretation and use, which are constitutive for the establishment of different co-creative learning spaces. Reflecting on this leads to an understanding of what to look for in Participatory Design studies. It matters, for example, whether persons in a nursing home have any say at all in how robots are perceived and in what technical practices robots are to be integrated and adopted. This is a crucial aspect for the appropriation of technical artifacts and for the development of new (E)CSCW or HCI paradigms.

  @article{paluch_robots_2022,
  title = {Robots in heterogeneous contexts: {Negotiation} of co-creative lifelong learning spaces through participatory approaches},
  issn = {2510-2591},
  shorttitle = {Robots in heterogeneous contexts},
  url = {https://dl.eusset.eu/handle/20.500.12015/4404},
  doi = {10.48340/ecscw2022_ws01},
  abstract = {Learning is inherently social. This raises several questions that relate to how contexts and spaces can mediate co-creative learning. In this workshop proposal, we refer to the interrelated aspects of space, learning, and embodiment and how these aspects mediate the human-robot interaction. Our assumption is that robots are interpreted variously and used in different ways. We are interested in the interrelation between interpretation and use, which are constitutive for the establishment of different co-creative learning spaces. Reflecting on this leads to an understanding of what to look for in Participatory Design studies. It matters, for example, whether persons in a nursing home have any say at all in how robots are perceived and in what technical practices robots are to be integrated and adopted. This is a crucial aspect for the appropriation of technical artifacts and for the development of new (E)CSCW or HCI paradigms.},
  language = {en},
  urldate = {2022-06-27},
  author = {Paluch, Richard and Cerna, Katerina and Volkova, Galina and Seidler, Michael and Weiler, Tim and Obaid, Mohammad and Müller, Claudia},
  year = {2022},
  note = {Accepted: 2022-06-22T04:34:50Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Struzek, D., Kirschsieper, D. & Müller, C. (2022)Introduction and adaptation of an urban neighborhood platform for rural areas

  doi:10.48340/ecscw2022_p08
  [BibTeX] [Abstract] [Download PDF]

  Various digital tools can be used to strengthen neighborhoods. This paper reports on a publicly funded participatory cross-sectional project in six German villages. In order to fulfill requirements of the villages, which were identified in citizen workshops together with local stakeholders, a selection procedure was carried out and the decision was made to use an already existing and known neighborhood platform. We demonstrate the challenges posed by the fact that the platform was not actually designed for the specific requirements of rural villages, but for larger cities or urban areas, so that various processes of adaptation and implementation had to be carried out. We reflect trade-offs and negotiations between research-led and community-oriented demands in the introduction and adaptation phase of the neighborhood platform in respect to usage motivations and roles of local stakeholder groups.

  @article{struzek_introduction_2022,
  title = {Introduction and adaptation of an urban neighborhood platform for rural areas},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/4393},
  doi = {10.48340/ecscw2022_p08},
  abstract = {Various digital tools can be used to strengthen neighborhoods. This paper reports on a publicly funded participatory cross-sectional project in six German villages. In order to fulfill requirements of the villages, which were identified in citizen workshops together with local stakeholders, a selection procedure was carried out and the decision was made to use an already existing and known neighborhood platform. We demonstrate the challenges posed by the fact that the platform was not actually designed for the specific requirements of rural villages, but for larger cities or urban areas, so that various processes of adaptation and implementation had to be carried out. We reflect trade-offs and negotiations between research-led and community-oriented demands in the introduction and adaptation phase of the neighborhood platform in respect to usage motivations and roles of local stakeholder groups.},
  language = {en},
  urldate = {2022-06-27},
  author = {Struzek, David and Kirschsieper, Dennis and Müller, Claudia},
  year = {2022},
  note = {Accepted: 2022-06-22T04:27:27Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

• ---

  Unbehaun, D., Mall, C., Ellinger, J., Coskun, A., Jensen, J., Aal, K., Rüller, S., Moritz, E., Meixner, C., Plangger, U. & Wulf, V. (2022)Augmented-Reality Approaches in Computer Supported Collaborative Sports: Early Empirical Insights explored from and designed with with Sport Associations

  doi:10.48340/ecscw2022_p07
  [BibTeX] [Abstract] [Download PDF]

  This work presents a practice-based design and research approach that was used to explore individual, contextual, and institutional requirements, conceptualize and design AR-based Outdoor-scenarios for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. Members from seven different sports associations were interviewed and design workshops conducted to understand how to design AR-applications to promote an active lifestyle. The prototype and approach presented here will serve to discuss and reflect our future research activities, methodological concepts, and experiences in the field of HCI, CSCS, CSCW, and Design Communities.

  @article{unbehaun_augmented-reality_2022,
  title = {Augmented-{Reality} {Approaches} in {Computer} {Supported} {Collaborative} {Sports}: {Early} {Empirical} {Insights} explored from and designed with with {Sport} {Associations}},
  issn = {2510-2591},
  shorttitle = {Augmented-{Reality} {Approaches} in {Computer} {Supported} {Collaborative} {Sports}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4392},
  doi = {10.48340/ecscw2022_p07},
  abstract = {This work presents a practice-based design and research approach that was used to explore individual, contextual, and institutional requirements, conceptualize and design AR-based Outdoor-scenarios for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. Members from seven different sports associations were interviewed and design workshops conducted to understand how to design AR-applications to promote an active lifestyle. The prototype and approach presented here will serve to discuss and reflect our future research activities, methodological concepts, and experiences in the field of HCI, CSCS, CSCW, and Design Communities.},
  language = {en},
  urldate = {2022-06-27},
  author = {Unbehaun, David and Mall, Christoph and Ellinger, Jan and Coskun, Aydin and Jensen, Jule and Aal, Konstantin and Rüller, Sarah and Moritz, Eckehard and Meixner, Charlotte and Plangger, Urban and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-22T04:27:27Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Unbehaun, D., Coskun, A., Jensen, J., Aal, K., Rüller, S. & Wulf, V. (2022)Designing Multimodal Augmented- Reality Approaches in Sports: Collaborative and Competitive Scenarios for Individual and Group-based Outdoor Interaction

  doi:10.48340/ecscw2022_p06
  [BibTeX] [Abstract] [Download PDF]

  This work presents a prototype for a multimodal and augmented (AR) based System designed for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. The System’s innovation, flexibility, and multimodality found the basis for multiple use cases, such as professional and leisure, individual and group contexts. The technical infrastructure allows multimodal experiences while tracking and monitoring data such as movement speed, location, and heart rate. Within several game scenarios, players can cooperatively and competitively challenge themselves and other players to improve their physical activity playfully. This work is an inspiration and orientation for future research, development, and design of gamified AR exercising technologies.

  @article{unbehaun_designing_2022,
  title = {Designing {Multimodal} {Augmented}- {Reality} {Approaches} in {Sports}: {Collaborative} and {Competitive} {Scenarios} for {Individual} and {Group}-based {Outdoor} {Interaction}},
  issn = {2510-2591},
  shorttitle = {Designing {Multimodal} {Augmented}- {Reality} {Approaches} in {Sports}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4391},
  doi = {10.48340/ecscw2022_p06},
  abstract = {This work presents a prototype for a multimodal and augmented (AR) based System designed for individual and joint activities in outdoor sports. Based on the need for social interaction and computer-supported collaborative sports and the decreasing physical activity across all ages, game scenarios for the context of outdoor sports were formulated and implemented with a head-worn multimodal AR interface. The System's innovation, flexibility, and multimodality found the basis for multiple use cases, such as professional and leisure, individual and group contexts. The technical infrastructure allows multimodal experiences while tracking and monitoring data such as movement speed, location, and heart rate. Within several game scenarios, players can cooperatively and competitively challenge themselves and other players to improve their physical activity playfully. This work is an inspiration and orientation for future research, development, and design of gamified AR exercising technologies.},
  language = {en},
  urldate = {2022-06-27},
  author = {Unbehaun, David and Coskun, Aydin and Jensen, Jule and Aal, Konstantin and Rüller, Sarah and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-22T04:27:27Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Schorch, M. (2022)Abschlussbericht der BMBF-Nachwuchsforschergruppe KontiKat

  doi:10.25819/ubsi/10209
  [BibTeX] [Abstract] [Download PDF]

  Der Schlussbericht enthält 1) eine Kurzdarstellung zum Vorhaben KontiKat (Aufgabenstellung, Vorarbeiten, Planung und Ablauf mit einer Übersicht zu allen Gruppenmitgliedern und den Arbeitspaketen, dem wissenschaftlichen und technischen Stand, an den angeknüpft wurde sowie die Kooperationen) sowie 2) eine eingehende Darstellung aller Forschungs- und Entwicklungsarbeiten sowie Aktivitäten zur Öffentlichkeitsarbeit: durchgeführte empirische Studien (mehrere quantitative, repräsentative Erhebungen und qualitative Studien), unsere praxisbasierten und nutzerzentrierten vier technischen IT-Entwicklungen und Informationen zu Leistungen des Ausbildungs- und Weiterbildungskonzeptes der Gruppenmitglieder im Rahmen der Qualifizierung im Bereich der zivilen Sicherheitsforschung. Wir schließen mit Erläuterungen zur Notwendigkeit und Angemessenheit der Arbeiten, einem Verwertungsplan, Bezügen zu anderen Arbeiten und einer Liste aller 130 Publikationen unserer Nachwuchsforschergruppe. Der Bericht fasst die umfangreichen Arbeiten der Gruppe Kontikat zur Analyse gesellschaftlicher und betrieblicher Vulnerabilität und die in der Gruppe erarbeiteten Maßnahmen, Studien und konkreten IT-Entwicklungen zur Förderung zivilgesellschaftlicher und betrieblicher Kontinuität mithilfe kooperativer Technologien in Krisen- bzw. Katastrophenlagen zusammen. Hiermit soll ein Beitrag zur Stärkung der Resilienz und Prävention als Notvorsorge von Bevölkerung und kleinen und mittleren Unternehmen (KMU) in Deutschland geleistet werden.

  @article{schorch_abschlussbericht_2022,
  title = {Abschlussbericht der {BMBF}-{Nachwuchsforschergruppe} {KontiKat}},
  copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International},
  url = {https://dspace.ub.uni-siegen.de/handle/ubsi/2298},
  doi = {10.25819/ubsi/10209},
  abstract = {Der Schlussbericht enthält 1) eine Kurzdarstellung zum Vorhaben KontiKat (Aufgabenstellung, Vorarbeiten, Planung und Ablauf mit einer Übersicht zu allen Gruppenmitgliedern und den Arbeitspaketen, dem wissenschaftlichen und technischen Stand, an den angeknüpft wurde sowie die Kooperationen) sowie 2) eine eingehende Darstellung aller Forschungs- und Entwicklungsarbeiten sowie Aktivitäten zur Öffentlichkeitsarbeit: durchgeführte empirische Studien (mehrere quantitative, repräsentative Erhebungen und qualitative Studien), unsere praxisbasierten und nutzerzentrierten vier technischen IT-Entwicklungen und Informationen zu Leistungen des Ausbildungs- und Weiterbildungskonzeptes der Gruppenmitglieder im Rahmen der Qualifizierung im Bereich der zivilen Sicherheitsforschung. Wir schließen mit Erläuterungen zur Notwendigkeit und Angemessenheit der Arbeiten, einem Verwertungsplan, Bezügen zu anderen Arbeiten und einer Liste aller 130 Publikationen unserer Nachwuchsforschergruppe. Der Bericht fasst die umfangreichen Arbeiten der Gruppe Kontikat zur Analyse gesellschaftlicher und betrieblicher Vulnerabilität und die in der Gruppe erarbeiteten Maßnahmen, Studien und konkreten IT-Entwicklungen zur Förderung zivilgesellschaftlicher und betrieblicher Kontinuität mithilfe kooperativer Technologien in Krisen- bzw. Katastrophenlagen zusammen. Hiermit soll ein Beitrag zur Stärkung der Resilienz und Prävention als Notvorsorge von Bevölkerung und kleinen und mittleren Unternehmen (KMU) in Deutschland geleistet werden.},
  language = {de},
  urldate = {2022-11-15},
  author = {Schorch, Marén},
  year = {2022},
  note = {Accepted: 2022-11-11T09:38:29Z},
  }

• ---

  Bevilacqua, R., Soraci, L., Stara, V., Riccardi, G. R., Corsonello, A., Pelliccioni, G., Lattanzio, F., Casaccia, S., Möller, J., Wieching, R., Ogawa, T., Watanabe, S., Kokobun, K., Kondo, I., Takano, E. & Maranesi, E. (2022)A systematic review of multidomain and lifestyle interventions to support the intrinsic capacity of the older population

  IN Frontiers in Medicine, Vol. 9
  [BibTeX] [Abstract] [Download PDF]

  IntroductionThe focus on intrinsic capacity (IC) could help clinicians to design interventions to improve the health of the older population. This review aims to map the current state of the art in the field of multi-domain interventions based on the IC framework, to allow health professionals in identifying personalized clinical interventions, oriented to empower the older people with a holistic and positive approach.MethodsA systematic review of the literature was conducted in July 2021 analyzing manuscripts and articles of the last 10.5 years from PubMed, Scopus, Embase, Google Scholar and Elsevier databases. A total of 12 papers were included.ResultsThe majority of successful interventions are based on a goal setting approach where the older people are involved in the definition of the strategy to follow to remain active and independent. None of the study have used the IC as a framework to design a clinical intervention.ConclusionTo the best of our knowledge, no other reviews are reported in the literature regarding the IC. Our study offers several research directions, which may take the existing debates to the next level.

  @article{bevilacqua_systematic_2022,
  title = {A systematic review of multidomain and lifestyle interventions to support the intrinsic capacity of the older population},
  volume = {9},
  issn = {2296-858X},
  url = {https://www.frontiersin.org/articles/10.3389/fmed.2022.929261},
  abstract = {IntroductionThe focus on intrinsic capacity (IC) could help clinicians to design interventions to improve the health of the older population. This review aims to map the current state of the art in the field of multi-domain interventions based on the IC framework, to allow health professionals in identifying personalized clinical interventions, oriented to empower the older people with a holistic and positive approach.MethodsA systematic review of the literature was conducted in July 2021 analyzing manuscripts and articles of the last 10.5 years from PubMed, Scopus, Embase, Google Scholar and Elsevier databases. A total of 12 papers were included.ResultsThe majority of successful interventions are based on a goal setting approach where the older people are involved in the definition of the strategy to follow to remain active and independent. None of the study have used the IC as a framework to design a clinical intervention.ConclusionTo the best of our knowledge, no other reviews are reported in the literature regarding the IC. Our study offers several research directions, which may take the existing debates to the next level.},
  urldate = {2022-10-31},
  journal = {Frontiers in Medicine},
  author = {Bevilacqua, Roberta and Soraci, Luca and Stara, Vera and Riccardi, Giovanni Renato and Corsonello, Andrea and Pelliccioni, Giuseppe and Lattanzio, Fabrizia and Casaccia, Sara and Möller, Johanna and Wieching, Rainer and Ogawa, Toshimi and Watanabe, Suichiro and Kokobun, Keisuke and Kondo, Izumi and Takano, Eiko and Maranesi, Elvira},
  year = {2022},
  }

• ---

  Müller, C. & Struzek, D. (2022)User-Oriented Innovations: On Cooperative Imagination Spaces in R&D Projects to Support Older Adults in Rural Areas with ICT and Sensor Technology

  IN Interrogating Datafication: Towards a Praxeology of Data, Vol. 3, Pages: 167–184
  [BibTeX] [Download PDF]

  @article{muller_user-oriented_2022,
  title = {User-{Oriented} {Innovations}: {On} {Cooperative} {Imagination} {Spaces} in {R}\&{D} {Projects} to {Support} {Older} {Adults} in {Rural} {Areas} with {ICT} and {Sensor} {Technology}},
  volume = {3},
  url = {https://www.transcript-verlag.de/media/pdf/f1/c1/13/oa9783839455616.pdf},
  journal = {Interrogating Datafication: Towards a Praxeology of Data},
  author = {Müller, Claudia and Struzek, David},
  editor = {Burkhard, Marcus and van Geenen, Daniela and Gerlitz, Carolin and Hind, Sam and Kaerlein, Timo and Lämmerhirt, Danny and Volmar, Axel},
  year = {2022},
  note = {Publisher: transcript Verlag},
  keywords = {italg},
  pages = {167--184},
  }

• ---

  Krüger, M., Gerbracht, M., Vitt, N., Kudic, M., Ahmadi, M., Boden, A., Offergeld, F., Stein, M., Kotthaus, C., Unbehaun, D. & Wulf, V. (2022)Travelling Artefacts: Lessons Learned from Interventions in a Regional Innovation Ecosystem

  doi:10.48340/ecscw2022_ep06
  [BibTeX] [Abstract] [Download PDF]

  Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.

  @article{kruger_travelling_2022,
  title = {Travelling {Artefacts}: {Lessons} {Learned} from {Interventions} in a {Regional} {Innovation} {Ecosystem}},
  issn = {2510-2591},
  shorttitle = {Travelling {Artefacts}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4351},
  doi = {10.48340/ecscw2022_ep06},
  abstract = {Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.},
  language = {en},
  urldate = {2022-06-20},
  author = {Krüger, Max and Gerbracht, Marc and Vitt, Nico and Kudic, Muhamed and Ahmadi, Michael and Boden, Alexander and Offergeld, Felicitas and Stein, Martin and Kotthaus, Christoph and Unbehaun, David and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-14T07:23:56Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

2021

• ---

  Landwehr, M., Borning, A. & Wulf, V. (2021)Problems with surveillance capitalism and possible alternatives for IT infrastructure

  IN Information, Communication & Society, Pages: 1–16 doi:10.1080/1369118X.2021.2014548
  [BibTeX] [Abstract] [Download PDF]

  Over the past two decades, the business model of surveillance capitalism has emerged in the IT industry. This model has turned out to be highly profitable, but, if left unchecked, will very likely undermine the foundations of liberal democracies and quality of life on this planet. It involves customized advertising and behavior manipulation, powered by intensive gathering and cross-correlation of personal information. There are significant indirect costs of this model, including loss of privacy, supporting surveillance by both the state and corporations, undermining the democratic process, other kinds of automated attempts of behavior manipulation, and excessive consumerism with its attendant environmental costs. Turning to what could be done, we propose a co-development of regulation and technology, as well as the key roles that can be played by citizens and civil society organizations. The regulatory measures are intended to safeguard privacy, require true informed consent, and to foster interoperability (even among rival firms, nonprofit organizations, and others). We also identify key enabling technologies, including open source, APIs to support interoperability and portability, encryption, and peer-to-peer systems. Finally, we discuss the crucial role of ownership structures for these IT services and argue for an ecosystem approach as a counter narrative to surveillance capitalism.

  @article{landwehr_problems_2021,
  title = {Problems with surveillance capitalism and possible alternatives for {IT} infrastructure},
  issn = {1369-118X},
  url = {https://doi.org/10.1080/1369118X.2021.2014548},
  doi = {10.1080/1369118X.2021.2014548},
  abstract = {Over the past two decades, the business model of surveillance capitalism has emerged in the IT industry. This model has turned out to be highly profitable, but, if left unchecked, will very likely undermine the foundations of liberal democracies and quality of life on this planet. It involves customized advertising and behavior manipulation, powered by intensive gathering and cross-correlation of personal information. There are significant indirect costs of this model, including loss of privacy, supporting surveillance by both the state and corporations, undermining the democratic process, other kinds of automated attempts of behavior manipulation, and excessive consumerism with its attendant environmental costs. Turning to what could be done, we propose a co-development of regulation and technology, as well as the key roles that can be played by citizens and civil society organizations. The regulatory measures are intended to safeguard privacy, require true informed consent, and to foster interoperability (even among rival firms, nonprofit organizations, and others). We also identify key enabling technologies, including open source, APIs to support interoperability and portability, encryption, and peer-to-peer systems. Finally, we discuss the crucial role of ownership structures for these IT services and argue for an ecosystem approach as a counter narrative to surveillance capitalism.},
  urldate = {2022-01-10},
  journal = {Information, Communication \& Society},
  author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker},
  month = dec,
  year = {2021},
  note = {Publisher: Routledge
  \_eprint: https://doi.org/10.1080/1369118X.2021.2014548},
  keywords = {economics, digital infrastructure, IT business models, political manipulation, Surveillance capitalism},
  pages = {1--16},
  }

• ---

  Wulf, V., Weibert, A., Aal, K., Rüller, S. & Rohde, M. (2021)The Praxeological Research Programme of Socio-Informatics – the Siegen School

  IN Acta Informatica Pragensia, Vol. 10, Pages: 333–348 doi:10.18267/j.aip.171
  [BibTeX] [Abstract] [Download PDF]

  This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.

  @article{wulf_praxeological_2021,
  title = {The {Praxeological} {Research} {Programme} of {Socio}-{Informatics} - the {Siegen} {School}},
  volume = {10},
  issn = {18054951, 18054951},
  url = {http://aip.vse.cz/doi/10.18267/j.aip.171.html},
  doi = {10.18267/j.aip.171},
  abstract = {This paper introduces the praxeologically grounded research programme on socio-informatics developed at the University of Siegen and the International Institute for Socio-Informatics in Germany. We outline our methodological framework of grounded design, guiding and binding together a variety of different engagements in practice which we call design case studies (DCS). While grounded design is applied to a broad variety of different areas, in this paper we deal specifically with our engagements in support of communities and political activists. To exemplify our approach, we present one DCS: It focuses on the participatory development of a computer club in the High Atlas as a facilitation infrastructure to support public community participation in the process of modernization and social transformation in the Maghreb. Insights into the project context, the objectives and methodology and the depiction of some of its first findings lays the ground for the discussion of socio-informatics research principles.},
  language = {en},
  number = {3},
  urldate = {2022-01-27},
  journal = {Acta Informatica Pragensia},
  author = {Wulf, Volker and Weibert, Anne and Aal, Konstantin and Rüller, Sarah and Rohde, Markus},
  month = dec,
  year = {2021},
  pages = {333--348},
  }

• ---

  Rüller, S., Aal, K., Holdermann, S., Tolmie, P., Hartmann, A., Rohde, M., Zillinger, M. & Wulf, V. (2021)‘Technology is Everywhere, we have the Opportunity to Learn it in the Valley’: The Appropriation of a Socio-Technical Enabling Infrastructure in the Moroccan High Atlas

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09401-8
  [BibTeX] [Abstract] [Download PDF]

  This paper describes the appropriation processes involved in establishing a socio-technical enabling infrastructure in a valley in the High Atlas of Morocco. We focus on the challenges of co-establishing such an intervention in a rural/mountainous region that is already undergoing a process of continuous development and profound transformation. We reflect upon the changes and unforeseen appropriation by our local partners and inhabitants in the valley of a computer club primarily used as an informal learning centre for school children. We followed an ethnographic approach and combined research perspectives from both socio-informatics and anthropology. This paper sheds light on what a successful cooperation and intervention in this kind of challenging environment can look like. It does this by taking seriously competing expectations, fragile infrastructural foundations and the socio-cultural context. Despite the challenges, the intervention managed to lead to the establishment of a socio-technical enabling infrastructure that plays a particularly valuable role in local educational endeavours and that is now moving towards supporting other members of the community. The paper thus provides insights regarding what has to be considered to create a mutually beneficial cooperation with all relevant stakeholders as well as a sustainable intervention.

  @article{ruller_technology_2021,
  title = {‘{Technology} is {Everywhere}, we have the {Opportunity} to {Learn} it in the {Valley}’: {The} {Appropriation} of a {Socio}-{Technical} {Enabling} {Infrastructure} in the {Moroccan} {High} {Atlas}},
  issn = {1573-7551},
  shorttitle = {‘{Technology} is {Everywhere}, we have the {Opportunity} to {Learn} it in the {Valley}’},
  url = {https://doi.org/10.1007/s10606-021-09401-8},
  doi = {10.1007/s10606-021-09401-8},
  abstract = {This paper describes the appropriation processes involved in establishing a socio-technical enabling infrastructure in a valley in the High Atlas of Morocco. We focus on the challenges of co-establishing such an intervention in a rural/mountainous region that is already undergoing a process of continuous development and profound transformation. We reflect upon the changes and unforeseen appropriation by our local partners and inhabitants in the valley of a computer club primarily used as an informal learning centre for school children. We followed an ethnographic approach and combined research perspectives from both socio-informatics and anthropology. This paper sheds light on what a successful cooperation and intervention in this kind of challenging environment can look like. It does this by taking seriously competing expectations, fragile infrastructural foundations and the socio-cultural context. Despite the challenges, the intervention managed to lead to the establishment of a socio-technical enabling infrastructure that plays a particularly valuable role in local educational endeavours and that is now moving towards supporting other members of the community. The paper thus provides insights regarding what has to be considered to create a mutually beneficial cooperation with all relevant stakeholders as well as a sustainable intervention.},
  language = {en},
  urldate = {2021-11-15},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Rüller, Sarah and Aal, Konstantin and Holdermann, Simon and Tolmie, Peter and Hartmann, Andrea and Rohde, Markus and Zillinger, Martin and Wulf, Volker},
  month = nov,
  year = {2021},
  }

• ---

  Bevilacqua, R., Strano, S., Di Rosa, M., Giammarchi, C., Cerna, K. K., Mueller, C. & Maranesi, E. (2021)eHealth Literacy: From Theory to Clinical Application for Digital Health Improvement. Results from the ACCESS Training Experience

  IN International Journal of Environmental Research and Public Health, Vol. 18, Pages: 11800 doi:10.3390/ijerph182211800
  [BibTeX] [Abstract]

  Skills, knowledge, and awareness of digital and technological tools are essential to improve the state of well-being and health of older adults and also to mitigate the condition of social isolation in the aging process. For this reason, it is necessary to implement a social learning of electronic/digital tools for health of older people to support the achievement of eHealth and digital competences. The paper reports the results of an Italian innovative eHealth training for the European project ACCESS. The training has been based on blended didactical and interactive educational techniques, aimed at collecting as many points of view as possible from older adults. A total of 58 older adults were recruited to attend a four-week training program, which included five modules. The results showed a statistical significant difference between the eHealth Literacy Scale (eHEALS) mean value before and after the course. A significant negative correlation was found between eHEALS and positive/total Survey of Technology Use (SOTU), suggesting an inverse relationship between positive/total SOTU and eHEALS. There is a strong positive and statistically significant relationship between satisfaction with the training and eHEALS. The results indicate that the intervention increased the digital competences of participants connected to health.

  @article{bevilacqua_ehealth_2021,
  title = {{eHealth} {Literacy}: {From} {Theory} to {Clinical} {Application} for {Digital} {Health} {Improvement}. {Results} from the {ACCESS} {Training} {Experience}},
  volume = {18},
  issn = {1660-4601},
  shorttitle = {{eHealth} {Literacy}},
  doi = {10.3390/ijerph182211800},
  abstract = {Skills, knowledge, and awareness of digital and technological tools are essential to improve the state of well-being and health of older adults and also to mitigate the condition of social isolation in the aging process. For this reason, it is necessary to implement a social learning of electronic/digital tools for health of older people to support the achievement of eHealth and digital competences. The paper reports the results of an Italian innovative eHealth training for the European project ACCESS. The training has been based on blended didactical and interactive educational techniques, aimed at collecting as many points of view as possible from older adults. A total of 58 older adults were recruited to attend a four-week training program, which included five modules. The results showed a statistical significant difference between the eHealth Literacy Scale (eHEALS) mean value before and after the course. A significant negative correlation was found between eHEALS and positive/total Survey of Technology Use (SOTU), suggesting an inverse relationship between positive/total SOTU and eHEALS. There is a strong positive and statistically significant relationship between satisfaction with the training and eHEALS. The results indicate that the intervention increased the digital competences of participants connected to health.},
  language = {eng},
  number = {22},
  journal = {International Journal of Environmental Research and Public Health},
  author = {Bevilacqua, Roberta and Strano, Stefano and Di Rosa, Mirko and Giammarchi, Cinzia and Cerna, Katerina Katka and Mueller, Claudia and Maranesi, Elvira},
  month = nov,
  year = {2021},
  pmid = {34831555},
  pmcid = {PMC8618977},
  keywords = {italg, older adults, Humans, Aged, digital inclusion, eHealth literacy, Health Literacy, Internet, lifelong learning, Personal Satisfaction, Reproducibility of Results, Surveys and Questionnaires, Telemedicine, training},
  pages = {11800},
  }

• ---

  Pakusch, C., Boden, A., Stein, M. & Stevens, G. (2021)The Automation of the Taxi Industry – Taxi Drivers’ Expectations and Attitudes Towards the Future of their Work

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09408-1
  [BibTeX] [Abstract] [Download PDF]

  Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.

  @article{pakusch_automation_2021,
  title = {The {Automation} of the {Taxi} {Industry} – {Taxi} {Drivers}’ {Expectations} and {Attitudes} {Towards} the {Future} of their {Work}},
  issn = {1573-7551},
  url = {https://doi.org/10.1007/s10606-021-09408-1},
  doi = {10.1007/s10606-021-09408-1},
  abstract = {Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.},
  language = {en},
  urldate = {2021-09-13},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Pakusch, Christina and Boden, Alexander and Stein, Martin and Stevens, Gunnar},
  month = sep,
  year = {2021},
  }

• ---

  Khosravani, M. R. & Reinicke, T. (2021)Experimental characterization of 3D-printed sound absorber

  IN European Journal of Mechanics – A/Solids, Vol. 89, Pages: 104304 doi:10.1016/j.euromechsol.2021.104304
  [BibTeX] [Download PDF]

  @article{khosravani_experimental_2021,
  title = {Experimental characterization of {3D}-printed sound absorber},
  volume = {89},
  issn = {09977538},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S0997753821000814},
  doi = {10.1016/j.euromechsol.2021.104304},
  language = {en},
  urldate = {2021-12-09},
  journal = {European Journal of Mechanics - A/Solids},
  author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
  month = aug,
  year = {2021},
  keywords = {smaps},
  pages = {104304},
  }

• ---

  Frohn-Sörensen, P., Geueke, M., Tuli, T. B., Kuhnhen, C., Manns, M. & Engel, B. (2021)3D printed prototyping tools for flexible sheet metal drawing

  IN The International Journal of Advanced Manufacturing Technology, Vol. 115, Pages: 2623–2637 doi:10.1007/s00170-021-07312-y
  [BibTeX] [Abstract] [Download PDF]

  Due to the change from mass production to mass personalized production and the resulting intrinsic product flexibility, the automotive industry, among others, is looking for cost-efficient and resource-saving production methods to combining global just-in-time production. In addition to geometric manufacturing flexibility, additive manufacturing offers a resource-saving application for rapid prototyping and small series in predevelopment. In this study, the FDM process is utilized to manufacture the tooling to draw a small series of sheet metal parts in combination with the rubber pad forming process. Therefore, a variety of common AM polymer materials (PETG, PLA, and ABS) is compared in compression tests, from which PLA is selected to be applied as sheet metal forming die. For the rubber pad forming process, relevant processing parameters, i.e., press force and rubber cushion hardness, are studied with respect to forming depth. The product batch is examined by optical evaluation using a metrological system. The scans of the tool and sheet metal parts confirm the mechanical integrity of the additively manufactured die from polymer and thus the suitability of this approach for small series in sheet metal drawing processes, e.g., for automotive applications.

  @article{frohn-sorensen_3d_2021,
  title = {{3D} printed prototyping tools for flexible sheet metal drawing},
  volume = {115},
  issn = {1433-3015},
  url = {https://doi.org/10.1007/s00170-021-07312-y},
  doi = {10.1007/s00170-021-07312-y},
  abstract = {Due to the change from mass production to mass personalized production and the resulting intrinsic product flexibility, the automotive industry, among others, is looking for cost-efficient and resource-saving production methods to combining global just-in-time production. In addition to geometric manufacturing flexibility, additive manufacturing offers a resource-saving application for rapid prototyping and small series in predevelopment. In this study, the FDM process is utilized to manufacture the tooling to draw a small series of sheet metal parts in combination with the rubber pad forming process. Therefore, a variety of common AM polymer materials (PETG, PLA, and ABS) is compared in compression tests, from which PLA is selected to be applied as sheet metal forming die. For the rubber pad forming process, relevant processing parameters, i.e., press force and rubber cushion hardness, are studied with respect to forming depth. The product batch is examined by optical evaluation using a metrological system. The scans of the tool and sheet metal parts confirm the mechanical integrity of the additively manufactured die from polymer and thus the suitability of this approach for small series in sheet metal drawing processes, e.g., for automotive applications.},
  language = {en},
  number = {7},
  urldate = {2021-12-09},
  journal = {The International Journal of Advanced Manufacturing Technology},
  author = {Frohn-Sörensen, Peter and Geueke, Michael and Tuli, Tadele Belay and Kuhnhen, Christopher and Manns, Martin and Engel, Bernd},
  month = aug,
  year = {2021},
  keywords = {smaps},
  pages = {2623--2637},
  }

• ---

  Khosravani, M. R., Soltani, P., Weinberg, K. & Reinicke, T. (2021)Structural integrity of adhesively bonded 3D-printed joints

  IN Polymer Testing, Vol. 100, Pages: 107262 doi:10.1016/j.polymertesting.2021.107262
  [BibTeX] [Download PDF]

  @article{khosravani_structural_2021,
  title = {Structural integrity of adhesively bonded {3D}-printed joints},
  volume = {100},
  issn = {01429418},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S0142941821002105},
  doi = {10.1016/j.polymertesting.2021.107262},
  language = {en},
  urldate = {2021-12-09},
  journal = {Polymer Testing},
  author = {Khosravani, Mohammad Reza and Soltani, Payam and Weinberg, Kerstin and Reinicke, Tamara},
  month = aug,
  year = {2021},
  keywords = {smaps},
  pages = {107262},
  }

• ---

  Jakobi, T., von Grafenstein, M., Legner, C., Labadie, C., Mertens, P., Öksüz, A. & Stevens, G. (2021)Correction to: The Role of IS in the Conflicting Interests Regarding GDPR

  IN Business & Information Systems Engineering doi:10.1007/s12599-021-00711-1
  [BibTeX] [Download PDF]

  @article{jakobi_correction_2021,
  title = {Correction to: {The} {Role} of {IS} in the {Conflicting} {Interests} {Regarding} {GDPR}},
  issn = {1867-0202},
  shorttitle = {Correction to},
  url = {https://doi.org/10.1007/s12599-021-00711-1},
  doi = {10.1007/s12599-021-00711-1},
  language = {en},
  urldate = {2021-08-09},
  journal = {Business \& Information Systems Engineering},
  author = {Jakobi, Timo and von Grafenstein, Maximilian and Legner, Christine and Labadie, Clément and Mertens, Peter and Öksüz, Ayten and Stevens, Gunnar},
  month = aug,
  year = {2021},
  }

• ---

  de Leal, D. C., Krüger, M., Ahmadi, M., Appiah, J. K., Gómez, R., Courtney, D., Daee, A., Ciciolli, M., Hieber, L., Hossain, M., Lee, J., Plogmann, R., Pinto, L., Sinnathurai, S., Yepez, D. & Wulf, V. (2021)HCI’s Role in the Capitalocene: Lessons Learned from an HCI Master Course Across the Globe

  IN LIMITS Workshop on Computing within Limits doi:10.21428/bf6fb269.67a8d057
  [BibTeX] [Abstract]

  Various concepts have attempted to capture the nature of the contemporary political-economic system of globalised capitalism and its disastrous consequences for the planet, including World System Analysis or the Capitalocene. Especially Decolonial thinkers see its roots in colonialism. The resulting modernity/coloniality structures many aspects of human life everywhere, including gender identities, relationships amongst humans and with nature. Technology plays a vital part, requiring reflections on how HCI researchers can react to these challenges. In a class of an HCI master program, we have attempted to jointly begin to understand HCI’s role in the capitalocene by studying relevant concepts and empirically investigating specific local yet connected phenomena. With participants being distributed across the globe, we were able to study different shared yet locally specific phenomena inspired by multisited ethnography. In this paper, we report on the structure and experience of the class as well as our findings.

  @article{leal_hcis_2021,
  title = {{HCI}’s {Role} in the {Capitalocene}: {Lessons} {Learned} from an {HCI} {Master} {Course} {Across} the {Globe}},
  shorttitle = {{HCI}’s {Role} in the {Capitalocene}},
  doi = {10.21428/bf6fb269.67a8d057},
  abstract = {Various concepts have attempted to capture the nature of the contemporary political-economic system of globalised capitalism and
  its disastrous consequences for the planet, including World System
  Analysis or the Capitalocene. Especially Decolonial thinkers see its
  roots in colonialism. The resulting modernity/coloniality structures
  many aspects of human life everywhere, including gender identities, relationships amongst humans and with nature. Technology
  plays a vital part, requiring reflections on how HCI researchers
  can react to these challenges. In a class of an HCI master program,
  we have attempted to jointly begin to understand HCI’s role in
  the capitalocene by studying relevant concepts and empirically
  investigating specific local yet connected phenomena. With participants being distributed across the globe, we were able to study
  different shared yet locally specific phenomena inspired by multisited ethnography. In this paper, we report on the structure and
  experience of the class as well as our findings.},
  journal = {LIMITS Workshop on Computing within Limits},
  author = {Leal, Debora de Castro and Krüger, Max and Ahmadi, Michael and Appiah, Jason Kofi and Gómez, Ricardo and Courtney, Daniel and Daee, Ata and Ciciolli, María and Hieber, Lena and Hossain, Md and Lee, Jeongmin and Plogmann, Ramona and Pinto, Liliana and Sinnathurai, Sasmitha and Yepez, Darinka and Wulf, Volker},
  month = jun,
  year = {2021},
  }

• ---

  Ackerman, M., Maedche, A., Mueller, C., Schwabe, G. & Wulf, V. (2021)Call for Papers, Issue 3/2023

  IN Business & Information Systems Engineering doi:10.1007/s12599-021-00699-8
  [BibTeX] [Download PDF]

  @article{ackerman_call_2021,
  title = {Call for {Papers}, {Issue} 3/2023},
  issn = {1867-0202},
  url = {https://doi.org/10.1007/s12599-021-00699-8},
  doi = {10.1007/s12599-021-00699-8},
  language = {en},
  urldate = {2021-06-14},
  journal = {Business \& Information Systems Engineering},
  author = {Ackerman, Mark and Maedche, Alexander and Mueller, Claudia and Schwabe, Gerhard and Wulf, Volker},
  month = jun,
  year = {2021},
  keywords = {italg},
  }

• ---

  Leal, D. D. C., Krüger, M., Teles, V. T. E., Teles, C. A. T. E., Cardoso, D. M., Randall, D. & Wulf, V. (2021)Digital Technology at the Edge of Capitalism: Experiences from the Brazilian Amazon Rainforest

  IN ACM Transactions on Computer-Human Interaction, Vol. 28, Pages: 18:1–18:39 doi:10.1145/3448072
  [BibTeX] [Abstract] [Download PDF]

  It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].

  @article{leal_digital_2021,
  title = {Digital {Technology} at the {Edge} of {Capitalism}: {Experiences} from the {Brazilian} {Amazon} {Rainforest}},
  volume = {28},
  issn = {1073-0516},
  shorttitle = {Digital {Technology} at the {Edge} of {Capitalism}},
  url = {https://dl.acm.org/doi/10.1145/3448072},
  doi = {10.1145/3448072},
  abstract = {It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].},
  number = {3},
  urldate = {2023-10-25},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Leal, Débora De Castro and Krüger, Max and Teles, Vanessa Teles E. and Teles, Carlos Antônio Teles E. and Cardoso, Denise Machado and Randall, Dave and Wulf, Volker},
  month = may,
  year = {2021},
  keywords = {Amazon rainforest, buen vivir, capitalocene, Decolonial studies, digital technology, pericapitalism, pluriverse},
  pages = {18:1--18:39},
  }

• ---

  Ludwig, T., Stickel, O., Tolmie, P. & Sellmer, M. (2021)shARe-IT: Ad hoc Remote Troubleshooting through Augmented Reality

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09393-5
  [BibTeX] [Abstract] [Download PDF]

  10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.

  @article{ludwig_share-it_2021,
  title = {{shARe}-{IT}: {Ad} hoc {Remote} {Troubleshooting} through {Augmented} {Reality}},
  issn = {1573-7551},
  shorttitle = {{shARe}-{IT}},
  url = {https://doi.org/10.1007/s10606-021-09393-5},
  doi = {10.1007/s10606-021-09393-5},
  abstract = {10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.},
  language = {en},
  urldate = {2021-04-15},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Ludwig, Thomas and Stickel, Oliver and Tolmie, Peter and Sellmer, Malte},
  month = feb,
  year = {2021},
  }

• ---

  Castelli, N., de Carvalho, A. F. P., Vitt, N., Taugerbeck, S., Randall, D., Tolmie, P., Stevens, G. & Wulf, V. (2021)On technology-assisted energy saving: challenges of digital plumbing in industrial settings

  IN Human–Computer Interaction, Pages: 1–29 doi:10.1080/07370024.2020.1855589
  [BibTeX] [Download PDF]

  @article{castelli_technology-assisted_2021,
  title = {On technology-assisted energy saving: challenges of digital plumbing in industrial settings},
  volume = {0},
  issn = {0737-0024},
  shorttitle = {On technology-assisted energy saving},
  url = {https://doi.org/10.1080/07370024.2020.1855589},
  doi = {10.1080/07370024.2020.1855589},
  number = {0},
  urldate = {2021-04-15},
  journal = {Human–Computer Interaction},
  author = {Castelli, Nico and Carvalho, Aparecido Fabiano Pinatti de and Vitt, Nico and Taugerbeck, Sebastian and Randall, Dave and Tolmie, Peter and Stevens, Gunnar and Wulf, Volker},
  month = jan,
  year = {2021},
  keywords = {Digital Energy Management, Digital Plumbing, Socio Informatics},
  pages = {1--29},
  annote = {Publisher: Taylor \& Francis \_eprint: https://doi.org/10.1080/07370024.2020.1855589},
  }

• ---

  Khosravani, M. R., Schüürmann, J., Berto, F. & Reinicke, T. (2021)On the Post-Processing of 3D-Printed ABS Parts

  IN Polymers, Vol. 13, Pages: 1559 doi:10.3390/polym13101559
  [BibTeX] [Abstract] [Download PDF]

  Application of Additive Manufacturing (AM) has significantly increased in the past few years. AM also known as three-dimensional (3D) printing has been currently used in fabrication of prototypes and end-use products. Considering the new applications of additively manufactured components, it is necessary to study structural details of these parts. In the current study, influence of a post-processing on the mechanical properties of 3D-printed parts has been investigated. To this aim, Acrylonitrile Butadiene Styrene (ABS) material was used to produce test coupons based on the Fused Deposition Modeling (FDM) process. More in deep, a device was designed and fabricated to fix imperfection and provide smooth surfaces on the 3D-printed ABS specimens. Later, original and treated specimens were subjected to a series of tensile loads, three-point bending tests, and water absorption tests. The experimental tests indicated fracture load in untreated dog-bone shaped specimen was 2026.1 N which was decreased to 1951.7 N after surface treatment. Moreover, the performed surface treatment was lead and decrease in tensile strength from 29.37 MPa to 26.25 MPa. Comparison of the results confirmed effects of the surface modification on the fracture toughness of the examined semi-circular bending components. Moreover, a 3D laser microscope was used for visual investigation of the specimens. The documented results are beneficial for next designs and optimization of finishing processes.

  @article{khosravani_post-processing_2021,
  title = {On the {Post}-{Processing} of {3D}-{Printed} {ABS} {Parts}},
  volume = {13},
  copyright = {http://creativecommons.org/licenses/by/3.0/},
  url = {https://www.mdpi.com/2073-4360/13/10/1559},
  doi = {10.3390/polym13101559},
  abstract = {Application of Additive Manufacturing (AM) has significantly increased in the past few years. AM also known as three-dimensional (3D) printing has been currently used in fabrication of prototypes and end-use products. Considering the new applications of additively manufactured components, it is necessary to study structural details of these parts. In the current study, influence of a post-processing on the mechanical properties of 3D-printed parts has been investigated. To this aim, Acrylonitrile Butadiene Styrene (ABS) material was used to produce test coupons based on the Fused Deposition Modeling (FDM) process. More in deep, a device was designed and fabricated to fix imperfection and provide smooth surfaces on the 3D-printed ABS specimens. Later, original and treated specimens were subjected to a series of tensile loads, three-point bending tests, and water absorption tests. The experimental tests indicated fracture load in untreated dog-bone shaped specimen was 2026.1 N which was decreased to 1951.7 N after surface treatment. Moreover, the performed surface treatment was lead and decrease in tensile strength from 29.37 MPa to 26.25 MPa. Comparison of the results confirmed effects of the surface modification on the fracture toughness of the examined semi-circular bending components. Moreover, a 3D laser microscope was used for visual investigation of the specimens. The documented results are beneficial for next designs and optimization of finishing processes.},
  language = {en},
  number = {10},
  urldate = {2021-12-09},
  journal = {Polymers},
  author = {Khosravani, Mohammad Reza and Schüürmann, Jonas and Berto, Filippo and Reinicke, Tamara},
  month = jan,
  year = {2021},
  keywords = {additive manufacturing, smaps, mechanical properties, roughness, surface modification},
  pages = {1559},
  }

• ---

  Marsden, N., Ahmadi, M., Wulf, V. & Holtzblatt, K. (2021)Surfacing Challenges in Scrum for Women in Tech

  IN IEEE Software, Pages: 0–0 doi:10.1109/MS.2021.3115461
  [BibTeX] [Abstract]

  Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.

  @article{marsden_surfacing_2021,
  title = {Surfacing {Challenges} in {Scrum} for {Women} in {Tech}},
  issn = {1937-4194},
  doi = {10.1109/MS.2021.3115461},
  abstract = {Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.},
  journal = {IEEE Software},
  author = {Marsden, Nicola and Ahmadi, Michael and Wulf, Volker and Holtzblatt, Karen},
  year = {2021},
  note = {Conference Name: IEEE Software},
  keywords = {fairness, gender, agile, Companies, diversity programs, equality, Gender issues, organizational change, Planning, Reflection, Scrum, Scrum (Software development), Software, Task analysis, workplace culture},
  pages = {0--0},
  }

• ---

  Unbehaun, D., Aal, K., Richert, V. & Wulf, V. (2021)CareFox: An Interactive Learning Application for Care-Students

  doi:10.18420/IHC2021_003
  [BibTeX] [Abstract] [Download PDF]

  Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.

  @article{unbehaun_david_carefox_2021,
  title = {{CareFox}: {An} {Interactive} {Learning} {Application} for {Care}-{Students}},
  issn = {2510-2591},
  shorttitle = {{CareFox}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4188},
  doi = {10.18420/IHC2021_003},
  abstract = {Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.},
  language = {en},
  urldate = {2021-09-27},
  author = {Unbehaun, David and Aal, Konstantin and Richert, Viktoria and Wulf, Volker},
  year = {2021},
  note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Jakobi, T., Alizadeh, F., Marburger, M. & Stevens, G. (2021)A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use

  doi:10.1145/3473856.3473891
  [BibTeX] [Abstract] [Download PDF]

  New cars are increasingly “connected” by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.

  @article{jakobi_consumer_2021,
  title = {A {Consumer} {Perspective} on {Privacy} {Risk} {Awareness} of {Connected} {Car} {Data} {Use}},
  url = {http://dl.gi.de/handle/20.500.12116/37266},
  doi = {10.1145/3473856.3473891},
  abstract = {New cars are increasingly "connected" by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.},
  language = {en},
  urldate = {2021-09-16},
  author = {Jakobi, Timo and Alizadeh, Fatemeh and Marburger, Martin and Stevens, Gunnar},
  year = {2021},
  note = {Accepted: 2021-09-03T19:10:19Z
  Publisher: ACM},
  }

• ---

  Schreiber, F. & Manns, M. (2021)Long-term cycle-tests of an additively manufactured soft ring-gripper

  IN Procedia CIRP, Vol. 104, Pages: 798–802 doi:10.1016/j.procir.2021.11.134
  [BibTeX] [Download PDF]

  @article{schreiber_long-term_2021-1,
  title = {Long-term cycle-tests of an additively manufactured soft ring-gripper},
  volume = {104},
  issn = {22128271},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S2212827121010325},
  doi = {10.1016/j.procir.2021.11.134},
  language = {en},
  urldate = {2021-12-09},
  journal = {Procedia CIRP},
  author = {Schreiber, Florian and Manns, Martin},
  year = {2021},
  pages = {798--802},
  }

• ---

  Schreiber, F. & Manns, M. (2021)Long-term cycle-tests of an additively manufactured soft ring-gripper

  IN Procedia CIRP, Vol. 104, Pages: 798–802 doi:10.1016/j.procir.2021.11.134
  [BibTeX] [Download PDF]

  @article{schreiber_long-term_2021,
  title = {Long-term cycle-tests of an additively manufactured soft ring-gripper},
  volume = {104},
  issn = {22128271},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S2212827121010325},
  doi = {10.1016/j.procir.2021.11.134},
  language = {en},
  urldate = {2021-12-09},
  journal = {Procedia CIRP},
  author = {Schreiber, Florian and Manns, Martin},
  year = {2021},
  keywords = {smaps},
  pages = {798--802},
  }

• ---

  Manns, M., Tuli, T. B. & Schreiber, F. (2021)Identifying human intention during assembly operations using wearable motion capturing systems including eye focus

  IN Procedia CIRP, Vol. 104, Pages: 924–929 doi:10.1016/j.procir.2021.11.155
  [BibTeX] [Download PDF]

  @article{manns_identifying_2021,
  title = {Identifying human intention during assembly operations using wearable motion capturing systems including eye focus},
  volume = {104},
  issn = {22128271},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S2212827121010532},
  doi = {10.1016/j.procir.2021.11.155},
  language = {en},
  urldate = {2021-12-09},
  journal = {Procedia CIRP},
  author = {Manns, Martin and Tuli, Tadele Belay and Schreiber, Florian},
  year = {2021},
  keywords = {smaps},
  pages = {924--929},
  }

• ---

  Khosravani, M. R. & Reinicke, T. (2021)Fracture behavior of intact and defected 3D-printed parts

  IN Procedia Structural Integrity, Vol. 31, Pages: 105–110 doi:10.1016/j.prostr.2021.03.017
  [BibTeX] [Download PDF]

  @article{khosravani_fracture_2021,
  title = {Fracture behavior of intact and defected {3D}-printed parts},
  volume = {31},
  issn = {24523216},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S2452321621000196},
  doi = {10.1016/j.prostr.2021.03.017},
  language = {en},
  urldate = {2021-12-09},
  journal = {Procedia Structural Integrity},
  author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
  year = {2021},
  keywords = {smaps},
  pages = {105--110},
  }

• ---

  Aal, T., Grinko, M. & Aal, K. (2021)Human-Wildlife Conflict Mitigation on the Ground

  [BibTeX]

  @article{aal_human-wildlife_2021,
  title = {Human-{Wildlife} {Conflict} {Mitigation} on the {Ground}},
  author = {Aal, Tanja and Grinko, Margarita and Aal, Konstantin},
  year = {2021},
  keywords = {italg},
  }

• ---

  Jonek, M., Manns, M. & Tuli, T. B. (2021)Virtuelle Montageplanung mit Motion Capture Systemen/Virtual assembly planning with motion capture systems

  IN wt Werkstattstechnik online, Vol. 111, Pages: 256–259 doi:10.37544/1436-4980-2021-04-78
  [BibTeX] [Abstract] [Download PDF]

  In der Planung von teilautomatisierten Montageprozessen ist ein wichtiges Ziel, nicht wertschöpfende Tätigkeiten wie Laufbewegungen zu vermeiden. Studien haben gezeigt, dass die tatsächlichen Laufbewegungen in Montageprozessen von den geplanten Bewegungen abweichen. Dieser Beitrag stellt eine Methode vor, tatsächliche Laufbewegungen mit Motion Capture zu erfassen und in die Laufwegsplanung einzubeziehen, sodass sich Prozess- und Arbeitsplatzgestaltung bereits frühzeitig optimieren lassen.   In planning of semi-automated assembly processes, an important aspect is to avoid non-value-adding activities such as walking movements. Studies have shown that the actual walking movements in assembly processes differ from the planned movements. This paper presents a method of capturing actual walking movements with motion capture and integrating them into walking path planning so that process and workplace design can be optimized at an early stage.

  @article{jonek_virtuelle_2021,
  title = {Virtuelle {Montageplanung} mit {Motion} {Capture} {Systemen}/{Virtual} assembly planning with motion capture systems},
  volume = {111},
  issn = {1436-4980},
  url = {https://elibrary.vdi-verlag.de/index.php?doi=10.37544/1436-4980-2021-04-78},
  doi = {10.37544/1436-4980-2021-04-78},
  abstract = {In der Planung von teilautomatisierten Montageprozessen ist ein wichtiges Ziel, nicht wertschöpfende Tätigkeiten wie Laufbewegungen zu vermeiden. Studien haben gezeigt, dass die tatsächlichen Laufbewegungen in Montageprozessen von den geplanten Bewegungen abweichen. Dieser Beitrag stellt eine Methode vor, tatsächliche Laufbewegungen mit Motion Capture zu erfassen und in die Laufwegsplanung einzubeziehen, sodass sich Prozess- und Arbeitsplatzgestaltung bereits frühzeitig optimieren lassen.
  \ 
  In planning of semi-automated assembly processes, an important aspect is to avoid non-value-adding activities such as walking movements. Studies have shown that the actual walking movements in assembly processes differ from the planned movements. This paper presents a method of capturing actual walking movements with motion capture and integrating them into walking path planning so that process and workplace design can be optimized at an early stage.},
  number = {04},
  urldate = {2021-12-09},
  journal = {wt Werkstattstechnik online},
  author = {Jonek, Michael and Manns, Martin and Tuli, Tadele Belay},
  year = {2021},
  keywords = {smaps},
  pages = {256--259},
  }

• ---

  von Grafenstein, M., Heumüller, J. & Jakobi, T. (2021)Die Gestaltung wirksamer Bildsymbole für Verarbeitungszwecke und ihre Folgen für Betroffene Mithilfe einer interdisziplinären Forschungsmethodologie

  IN Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums., Vol. Schriften der Verbraucherinformatik – Band 1, Pages: 969 KB, 20 pages doi:10.18418/978-3-96043-095-7_07
  [BibTeX] [Abstract] [Download PDF]

  Unsere interdisziplinäre Forschungsarbeit „Die Gestaltung wirksamer Bildsymbole für Verarbeitungszwecke und ihre Folgen für Betroffene“ („Designing Effective Privacy Icons through an Interdisciplinary Research Methodology“) baut auf dem „Data Protection by Design“-Ansatz (Art. 25(1) DSGVO) auf und zielt auf folgende Forschungsfragen ab: Wie müssen das Transparenzprinzip (Art. 5(1)(a) DSGVO) und die Informationspflichten (Art. 12-14 DSGVO) insbesondere im Hinblick auf die Festlegung der Verarbeitungszwecke (Art. 5(1)(b) DSGVO) umgesetzt werden, damit sie die Nutzer:innen effektiv vor Risiken der Datenverarbeitung schützen? Mit welchen Methoden lässt sich die Wirksamkeit der Umsetzung ermitteln und diese auch durchsetzen?1 Im vorliegenden Projekt erweitern wir juristische Methoden um solche aus der HCI-Forschung (Human Computer Interaction) und der Visuellen Gestaltung. In einer ersten Phase haben wir mit empirischen Methoden der HCI-Forschung untersucht, welche Datennutzungstypen Nutzer:innen technologieübergreifend als relevant empfinden. Diese Erkenntnisse können als Ausgangspunkt für eine neue Zweckbestimmung dienen, die bestimmte Datennutzungstypen deutlicher ein- oder ausschließt. Erste Umformulierungen von Zweckbestimmungen haben wir in zwei Praxisworkshops mit Verantwortlichen der Datenverarbeitung getestet. In einer darauffolgenden qualitativen Studie untersuchten wir dann die Einstellungen und Erwartungen von Internetnutzerinnen und -nutzern am Beispiel der Personalisierung von Internetinhalten, um die entsprechenden Zwecke anhand eines konkreten Beispiels, in unserem Fall der personalisierten Werbung, neu zu formulieren. Auf dieser Basis haben wir nun die zweite Forschungsphase begonnen, in der wir Designs für Datenschutzhinweise und Kontrollmöglichkeiten unter besonderer Berücksichtigung des Verarbeitungszwecks entwickeln. Da der Einsatz von Cookies eine wichtige Rolle bei der Personalisierung von Werbung spielt, ist eine zentrale Aufgaben die Neugestaltung des sogenannten „Cookie-Banners“.

  @article{von_grafenstein_gestaltung_2021,
  title = {Die {Gestaltung} wirksamer {Bildsymbole} für {Verarbeitungszwecke} und ihre {Folgen} für {Betroffene} {Mithilfe} einer interdisziplinären {Forschungsmethodologie}},
  volume = {Schriften der Verbraucherinformatik - Band 1},
  copyright = {Creative Commons - CC BY - Namensnennung 4.0 International},
  url = {https://pub.h-brs.de/6026},
  doi = {10.18418/978-3-96043-095-7_07},
  abstract = {Unsere interdisziplinäre Forschungsarbeit „Die Gestaltung wirksamer Bildsymbole für Verarbeitungszwecke und ihre Folgen für Betroffene“ („Designing Effective Privacy Icons through an Interdisciplinary Research Methodology“) baut auf dem „Data Protection by Design“-Ansatz (Art. 25(1) DSGVO) auf und zielt auf folgende Forschungsfragen ab: Wie müssen das Transparenzprinzip (Art. 5(1)(a) DSGVO) und die Informationspflichten (Art. 12-14 DSGVO) insbesondere im Hinblick auf die Festlegung der Verarbeitungszwecke (Art. 5(1)(b) DSGVO) umgesetzt werden, damit sie die Nutzer:innen effektiv vor Risiken der Datenverarbeitung schützen? Mit welchen Methoden lässt sich die Wirksamkeit der Umsetzung ermitteln und diese auch durchsetzen?1 Im vorliegenden Projekt erweitern wir juristische Methoden um solche aus der HCI-Forschung (Human Computer Interaction) und der Visuellen Gestaltung. In einer ersten Phase haben wir mit empirischen Methoden der HCI-Forschung untersucht, welche Datennutzungstypen Nutzer:innen technologieübergreifend als relevant empfinden. Diese Erkenntnisse können als Ausgangspunkt für eine neue Zweckbestimmung dienen, die bestimmte Datennutzungstypen deutlicher ein- oder ausschließt. Erste Umformulierungen von Zweckbestimmungen haben wir in zwei Praxisworkshops mit Verantwortlichen der Datenverarbeitung getestet. In einer darauffolgenden qualitativen Studie untersuchten wir dann die Einstellungen und Erwartungen von Internetnutzerinnen und -nutzern am Beispiel der Personalisierung von Internetinhalten, um die entsprechenden Zwecke anhand eines konkreten Beispiels, in unserem Fall der personalisierten Werbung, neu zu formulieren. Auf dieser Basis haben wir nun die zweite Forschungsphase begonnen, in der wir Designs für Datenschutzhinweise und Kontrollmöglichkeiten unter besonderer Berücksichtigung des Verarbeitungszwecks entwickeln. Da der Einsatz von Cookies eine wichtige Rolle bei der Personalisierung von Werbung spielt, ist eine zentrale Aufgaben die Neugestaltung des sogenannten „Cookie-Banners“.},
  language = {de},
  urldate = {2021-12-13},
  journal = {Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums.},
  author = {von Grafenstein, Max and Heumüller, Julie and Jakobi, Timo},
  year = {2021},
  note = {Artwork Size: 969 KB, 20 pages
  Medium: application/pdf
  Publisher: Hochschule Bonn-Rhein-Sieg},
  keywords = {005 Computerprogrammierung, Programme, Daten},
  pages = {969 KB, 20 pages},
  }

• ---

  Boden, A., Jakobi, T., Stevens, G. & Bala, C. (2021)Verbraucherdatenschutz – Hintergrund und Einführung

  IN Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums, Vol. Schriften der Verbraucherinformatik Band 1, Pages: 389 KB, 7 pages doi:10.18418/978-3-96043-095-7_00
  [BibTeX] [Abstract] [Download PDF]

  An der Hochschule Bonn-Rhein-Sieg fand am Donnerstag, den 23.9.21 das erste Verbraucherforum für Verbraucherinformatik statt. Im Rahmen der OnlineTagesveranstaltung diskutierten mehr als 30 Teilnehmer:innen über Themen und Ideen rund um den Bereich Verbraucherdatenschutz. Dabei kamen sowohl Beiträge aus der Informatik, den Verbraucher- und Sozialwissenschaften sowie auch der regulatorischen Perspektive zur Sprache. Der folgende Beitrag stellt den Hintergrund der Veranstaltung dar und berichtet über Inhalte der Vorträge sowie Anknüpfungspunkte für die weitere Konstituierung der Verbraucherinformatik. Veranstalter waren das Institut für Verbraucherinformatik an der H-BRS in Zusammenarbeit mit dem Lehrstuhl IT-Sicherheit der Universität Siegen sowie dem Kompetenzzentrum Verbraucherforschung NRW der Verbraucherzentrale NRW e. V. mit Förderung des Bundesministeriums der Justiz und für Verbraucherschutz.

  @article{boden_alexander_verbraucherdatenschutz_2021,
  title = {Verbraucherdatenschutz – {Hintergrund} und {Einführung}},
  volume = {Schriften der Verbraucherinformatik Band 1},
  copyright = {Creative Commons - CC BY - Namensnennung 4.0 International},
  url = {https://pub.h-brs.de/6019},
  doi = {10.18418/978-3-96043-095-7_00},
  abstract = {An der Hochschule Bonn-Rhein-Sieg fand am Donnerstag, den 23.9.21 das erste Verbraucherforum für Verbraucherinformatik statt. Im Rahmen der OnlineTagesveranstaltung diskutierten mehr als 30 Teilnehmer:innen über Themen und Ideen rund um den Bereich Verbraucherdatenschutz. Dabei kamen sowohl Beiträge aus der Informatik, den Verbraucher- und Sozialwissenschaften sowie auch der regulatorischen Perspektive zur Sprache. Der folgende Beitrag stellt den Hintergrund der Veranstaltung dar und berichtet über Inhalte der Vorträge sowie Anknüpfungspunkte für die weitere Konstituierung der Verbraucherinformatik. Veranstalter waren das Institut für Verbraucherinformatik an der H-BRS in Zusammenarbeit mit dem Lehrstuhl IT-Sicherheit der Universität Siegen sowie dem Kompetenzzentrum Verbraucherforschung NRW der Verbraucherzentrale NRW e. V. mit Förderung des Bundesministeriums der Justiz und für Verbraucherschutz.},
  language = {de},
  urldate = {2021-12-13},
  journal = {Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums},
  author = {Boden, Alexander and Jakobi, Timo and Stevens, Gunnar and Bala, Christian},
  year = {2021},
  note = {Artwork Size: 389 KB, 7 pages
  Medium: application/pdf
  Publisher: Hochschule Bonn-Rhein-Sieg},
  keywords = {005 Computerprogrammierung, Programme, Daten},
  pages = {389 KB, 7 pages},
  }

• ---

  Kaspar, H., Pelzelmayer, K., Schürch, A., Bäumer, F., Aal, T., Gashi, S., Müller, C., Sereflioglu, T. & van Holten, K. (2021)Können sorgende Gemeinschaften die häusliche Langzeitversorgung verbessern?

  IN Primary and Hospital Care, Vol. 21, Pages: 188–190 doi:10.4414/phc-d.2021.10401
  [BibTeX] [Download PDF]

  @article{kaspar_konnen_2021,
  title = {Können sorgende {Gemeinschaften} die häusliche {Langzeitversorgung} verbessern?},
  volume = {21},
  copyright = {info:eu-repo/semantics/openAccess},
  issn = {2297-7155},
  url = {https://primary-hospital-care.ch/article/doi/phc-d.2021.10401},
  doi = {10.4414/phc-d.2021.10401},
  language = {deu},
  number = {6},
  urldate = {2021-06-22},
  journal = {Primary and Hospital Care},
  author = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Aal, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin},
  collaborator = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Aal, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin},
  month = jun,
  year = {2021},
  note = {Num Pages: 3
  Number: 6
  Publisher: EHM Schweizerischer Ärzteverlag AG, Muttenz},
  keywords = {italg},
  pages = {188--190},
  }

• ---

  Syed, H. A., Schorch, M., Ankenbauer, S. A., Hassan, S., Meisner, K., Stein, M., Skudelny, S., Karasti, H. & Pipek, V. (2021)Infrastructuring for organizational resilience: Experiences and perspectives for business continuity

  doi:10.18420/ecscw2021_wsmc02
  [BibTeX] [Abstract] [Download PDF]

  This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.

  @article{syed_infrastructuring_2021-2,
  title = {Infrastructuring for organizational resilience: {Experiences} and perspectives for business continuity},
  issn = {2510-2591},
  shorttitle = {Infrastructuring for organizational resilience},
  url = {https://dl.eusset.eu/handle/20.500.12015/4133},
  doi = {10.18420/ecscw2021_wsmc02},
  abstract = {This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.},
  language = {en},
  urldate = {2021-12-17},
  author = {Syed, Hussain Abid and Schorch, Marén and Ankenbauer, Sam Addison and Hassan, Sohaib and Meisner, Konrad and Stein, Martin and Skudelny, Sascha and Karasti, Helena and Pipek, Volkmar},
  year = {2021},
  }

• ---

  Bittenbinder, S., de Carvalho, A. F. P., Müller, C. & Wulf, V. (2021)‘Caring for Inclusivity – Accessibility as a Determinant Factor for Benefiting from Social Services both in Analogue and Digital Spaces’

  IN SIEGEN:SOZIAL, (1-2/2021), Pages: 70–81
  [BibTeX] [Download PDF]

  @article{bittenbinder_caring_2021,
  title = {‘{Caring} for {Inclusivity} - {Accessibility} as a {Determinant} {Factor} for {Benefiting} from {Social} {Services} both in {Analogue} and {Digital} {Spaces}’},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2022/01/siso_1-2_2021_web-Caring-for-Inclusivity-Bittenbinder-et-al..pdf},
  journal = {SIEGEN:SOZIAL, (1-2/2021)},
  author = {Bittenbinder, Sven and Carvalho, Aparecido Fabiano Pinatti de and Müller, Claudia and Wulf, Volker},
  year = {2021},
  keywords = {italg},
  pages = {70--81},
  }

• ---

  Alizadeh, F., Stevens, G. & Esau, M. (2021)I Don’t Know, Is AI Also Used in Airbags?

  IN i-com, Vol. 20, Pages: 3–17 doi:doi:10.1515/icom-2021-0009
  [BibTeX] [Download PDF]

  @article{alizadeh_i_2021,
  title = {I {Don}’t {Know}, {Is} {AI} {Also} {Used} in {Airbags}?},
  volume = {20},
  url = {https://doi.org/10.1515/icom-2021-0009},
  doi = {doi:10.1515/icom-2021-0009},
  number = {1},
  journal = {i-com},
  author = {Alizadeh, Fatemeh and Stevens, Gunnar and Esau, Margarita},
  year = {2021},
  pages = {3--17},
  }

• ---

  Krüger, M., Weibert, A., de Castro Leal, D. & Randall, D. (2021)It Takes More Than One Hand to Clap: On the Role of ‘Care’ in Maintaining Design Results.

  IN CHI Conference on Human Factors in Computing Systems (CHI ’21) doi:10.1145/3411764.3445389
  [BibTeX]

  @article{kruger_it_2021-1,
  title = {It {Takes} {More} {Than} {One} {Hand} to {Clap}: {On} the {Role} of ‘{Care}' in {Maintaining} {Design} {Results}.},
  doi = {10.1145/3411764.3445389},
  journal = {CHI Conference on Human Factors in Computing Systems (CHI '21)},
  author = {Krüger, Max and Weibert, Anne and de Castro Leal, Débora and Randall, Dave},
  year = {2021},
  keywords = {a-paper},
  }

• ---

  Syed, H. A., Schorch, M., Ankenbauer, S. A., Hassan, S., Meisner, K., Stein, M., Skudelny, S., Karasti, H. & Pipek, V. (2021)Infrastructuring for organizational resilience: Experiences and perspectives for business continuity

  doi:10.18420/ecscw2021_wsmc02
  [BibTeX] [Abstract] [Download PDF]

  This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.

  @article{syed_infrastructuring_2021,
  title = {Infrastructuring for organizational resilience: {Experiences} and perspectives for business continuity},
  issn = {2510-2591},
  shorttitle = {Infrastructuring for organizational resilience},
  url = {https://dl.eusset.eu/handle/20.500.12015/4133},
  doi = {10.18420/ecscw2021_wsmc02},
  abstract = {This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.},
  language = {en},
  urldate = {2021-04-15},
  author = {Syed, Hussain Abid and Schorch, Marén and Ankenbauer, Sam Addison and Hassan, Sohaib and Meisner, Konrad and Stein, Martin and Skudelny, Sascha and Karasti, Helena and Pipek, Volkmar},
  year = {2021},
  annote = {Accepted: 2021-03-18T22:35:23Z Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  de Carvalho, P. & Fabiano, A. (2021)Thematic Analysis for Interactive Systems Design: A Practical Exercise

  doi:10.18420/ecscw2021_wsmc06
  [BibTeX] [Abstract] [Download PDF]

  Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.

  @article{carvalho_thematic_2021,
  title = {Thematic {Analysis} for {Interactive} {Systems} {Design}: {A} {Practical} {Exercise}},
  issn = {2510-2591},
  shorttitle = {Thematic {Analysis} for {Interactive} {Systems} {Design}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4137},
  doi = {10.18420/ecscw2021_wsmc06},
  abstract = {Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.},
  language = {en},
  urldate = {2021-04-15},
  author = {Carvalho, Pinatti de and Fabiano, Aprecido},
  year = {2021},
  note = {Accepted: 2021-03-18T22:35:24Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  de Carvalho, P. & Fabiano, A. (2021)Mastering Design Case Studies for Grounded Design

  doi:10.18420/ecscw2021_wsmc07
  [BibTeX] [Abstract] [Download PDF]

  Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.

  @article{carvalho_mastering_2021,
  title = {Mastering {Design} {Case} {Studies} for {Grounded} {Design}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/4138},
  doi = {10.18420/ecscw2021_wsmc07},
  abstract = {Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.},
  language = {en},
  urldate = {2021-04-15},
  author = {Carvalho, Pinatti de and Fabiano, Aprecido},
  year = {2021},
  note = {Accepted: 2021-03-18T22:35:24Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Papke, B., Schädler, J., Reichstein, M. F., Strünck, C., Wieching, R., Wulf, V., Bertelmann, L., Mayerle, M., Freese, B., Krüger, M., Weibert, A., Randall, D., de Leal, D. C., Foelske, L., Danz, D., Pinatti, F., Bittenbinder, S., Müller, C., Roder, S., Konieczny, E., Windisch, M., Hering, S. & Kappeler, M. (2021)Schwerpunkt: Partizipation verwirklichen – Zur Weiterentwicklung Sozialer Dienste im analogen und digitalen Raum

  IN SIEGEN:SOZIAL – Analysen, Berichte, Kontroversen (SI:SO) Jg. 26, H. 1-2, 2021 doi:10.25819/ubsi/10368
  [BibTeX] [Abstract] [Download PDF]

  Digitale Informations- und Kommunikationstechnologien gewinnen als fester Bestandteil zunehmend Bedeutung in den alltäglichen Lebenswelten einer wachsenden Zahl von Menschen. Ihre Entwicklung und selbstverständliche Nutzung schreiten in einem immer rasanteren Tempo voran; die vielfältigen Anwendungsmöglichkeiten adressieren längst alle Lebensbereiche. Während der Digitalisierung von Kommunikationsprozessen zuweilen demokratisierende Kräfte zugesprochen werden, scheint eine kritische Reflexion möglicher Potentiale und Auswirkungen digitaler Informations- und Kommunikationstechnologien auf Teilhabedynamiken in unterschiedlichen Lebensbereichen dringend erforderlich. Die Autorinnen und Autoren möchten mit dieser SI:SO-Schwerpunktausgabe einen Beitrag zu einer kritischen Reflexion digitaler Innovationen und ihrer Auswirkungen auf die zukünftige Gestaltung sozialer Dienste leisten. Mit der zweisprachigen Ausgabe ist zudem die Hoffnung verbunden, diesen Beitrag auch einem europäischen und weltweiten Publikum zugänglich zu machen.

  @article{papke_schwerpunkt_2021,
  title = {Schwerpunkt: {Partizipation} verwirklichen - {Zur} {Weiterentwicklung} {Sozialer} {Dienste} im analogen und digitalen {Raum}},
  issn = {4672-5768},
  shorttitle = {Schwerpunkt},
  url = {https://dspace.ub.uni-siegen.de/handle/ubsi/2576},
  doi = {10.25819/ubsi/10368},
  abstract = {Digitale Informations- und Kommunikationstechnologien gewinnen als fester Bestandteil zunehmend Bedeutung in den alltäglichen Lebenswelten einer wachsenden Zahl von Menschen. Ihre Entwicklung und selbstverständliche Nutzung schreiten in einem immer rasanteren Tempo voran; die vielfältigen Anwendungsmöglichkeiten adressieren längst alle Lebensbereiche. Während der Digitalisierung von Kommunikationsprozessen zuweilen demokratisierende Kräfte zugesprochen werden, scheint eine kritische Reflexion möglicher Potentiale und Auswirkungen digitaler Informations- und Kommunikationstechnologien auf Teilhabedynamiken in unterschiedlichen Lebensbereichen dringend erforderlich. Die Autorinnen und Autoren möchten mit dieser SI:SO-Schwerpunktausgabe einen Beitrag zu einer kritischen Reflexion digitaler Innovationen und ihrer Auswirkungen auf die zukünftige Gestaltung sozialer Dienste leisten. Mit der zweisprachigen Ausgabe ist zudem die Hoffnung verbunden, diesen Beitrag auch einem europäischen und weltweiten Publikum zugänglich zu machen.},
  language = {de},
  urldate = {2023-10-25},
  journal = {SIEGEN:SOZIAL - Analysen, Berichte, Kontroversen (SI:SO) Jg. 26, H. 1-2, 2021},
  author = {Papke, Birgit and Schädler, Johannes and Reichstein, Martin F. and Strünck, Christoph and Wieching, Rainer and Wulf, Volker and Bertelmann, Lena and Mayerle, Michael and Freese, Benjamin and Krüger, Max and Weibert, Anne and Randall, Dave and Leal, Debora de Castro and Foelske, Laura and Danz, Dominic and Pinatti, Fabiano and Bittenbinder, Sven and Müller, Claudia and Roder, Sascha and Konieczny, Eva and Windisch, Marcus and Hering, Sabine and Kappeler, Manfred},
  year = {2021},
  note = {Accepted: 2023-08-02T13:36:24Z},
  }

• ---

  Cerna, K., Paluch, R., Bäumer, F., Aal, T. & Müller, C. (2021)Transformation of HCI co-research with older adults: researchers’ positionality in the COVID-19 pandemic

  IN Interaction design and Architectures: Designing during and for pandemics, Vol. No. 50, Pages: 21
  [BibTeX] [Abstract] [Download PDF]

  In the time of COVID-19, many measurements to contain the pandemic contributed to social isolation and loneliness. Older adults in particular experience various forms of ageism in this regard, for example by being stereotyped as digitally illiterate. Hence, we need to learn more about the aging discourse in the context of participatory approaches, as it is currently lacking. This article presents the results from two participatory research projects that were significantly affected by the 1st COVID-19 lockdown. We specifically focus on the ways the relationships and modes of cooperation with our older research partners, i.e. the positionalities, have been impacted. We draw on the projects’ results, reflecting on the possible implications for the involvement of older adults in design and HCI research and specifically, technologies that are supportive and empowering for the individuals against the background of the pandemic situation.

  @article{cerna_transformation_2021,
  title = {Transformation of {HCI} co-research with older adults: researchers’ positionality in the {COVID}-19 pandemic},
  volume = {No. 50},
  url = {http://www.mifav.uniroma2.it/inevent/events/idea2010/doc/50_2.pdf},
  abstract = {In the time of COVID-19, many measurements to contain the pandemic contributed to social isolation and loneliness. Older adults in particular experience various forms of ageism in this regard, for example by being stereotyped as digitally illiterate. Hence, we need to learn more about the aging discourse in the context of participatory approaches, as it is currently lacking. This article presents the results from two participatory research projects that were significantly affected by the 1st COVID-19 lockdown. We specifically focus on the ways the relationships and modes of cooperation with our older research partners, i.e. the positionalities, have been impacted. We draw on the projects’ results, reflecting on the possible implications for the involvement of older adults in design and HCI research and specifically, technologies that are supportive and empowering for the individuals against the background of the pandemic situation.},
  language = {en},
  journal = {Interaction design and Architectures: Designing during and for pandemics},
  author = {Cerna, Katerina and Paluch, Richard and Bäumer, Fabian and Aal, Tanja and Müller, Claudia},
  year = {2021},
  keywords = {italg},
  pages = {21},
  }

• ---

  Radtke, J., Saßmannshausen, S. M. & Bohn, N. (2021)Windkraft in Nordrhein-Westfalen: Einstellungen zu Akzeptanz, Beteiligung und Konfliktlösung

  doi:10.25819/ubsi/10009
  [BibTeX] [Abstract] [Download PDF]

  In diesem Working Report werden Ergebnisse einer Umfrage in Nordrhein-Westfalen präsentiert, die Einstellungen der Bevölkerung zur Windenergie widerspiegeln. Die Abfragen zeigen, dass Klimaschutz-Maßnahmen, die Energiewende und der Ausbau der Windkraft große Zustimmung bei der Bevölkerung finden. Bei der Windenergie wird ein Nutzen für die lokale Gemeinschaft präferiert, bestenfalls durch direkten Bezug günstigen Stroms. Im Falle der Planung neuer Windparks werden detaillierte Informationen gewünscht, wobei wissenschaftlichen Informationsquellen am stärksten vertraut wird. Klassische Informationsveranstaltungen werden überwiegend bevorzugt, sehr viel weniger Online-Formate. Die Hälfte der Befragten würde eine Visualisierungs-App für das Smartphone benutzen. Finanzielle Beteiligung wird zwar stark von monetären Anreizen oder einem vergünstigen Stromtarif abhängig gemacht, wird aber auch durch Klimaschutz-Einstellungen beeinflusst. Planungskonflikte sollten durch Bürgerentscheide, Experten oder Bürgerversammlungen gelöst werden. Damit unterstreichen die Ergebnisse die Bedeutung von qualitätsvoller Informierung, Beteiligung und Neutralität für die Akzeptanz von Windenergie.

  @article{radtke_windkraft_2021,
  title = {Windkraft in {Nordrhein}-{Westfalen}: {Einstellungen} zu {Akzeptanz}, {Beteiligung} und {Konfliktlösung}},
  copyright = {Attribution-NoDerivatives 4.0 International},
  shorttitle = {Windkraft in {Nordrhein}-{Westfalen}},
  url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1997},
  doi = {10.25819/ubsi/10009},
  abstract = {In diesem Working Report werden Ergebnisse einer Umfrage in Nordrhein-Westfalen präsentiert, die Einstellungen der Bevölkerung zur Windenergie widerspiegeln. Die Abfragen zeigen, dass Klimaschutz-Maßnahmen, die Energiewende und der Ausbau der Windkraft große Zustimmung bei der Bevölkerung finden. Bei der Windenergie wird ein Nutzen für die lokale Gemeinschaft präferiert, bestenfalls durch direkten Bezug günstigen Stroms. Im Falle der Planung neuer Windparks werden detaillierte Informationen gewünscht, wobei wissenschaftlichen Informationsquellen am stärksten vertraut wird. Klassische Informationsveranstaltungen werden überwiegend bevorzugt, sehr viel weniger Online-Formate. Die Hälfte der Befragten würde eine Visualisierungs-App für das Smartphone benutzen. Finanzielle Beteiligung wird zwar stark von monetären Anreizen oder einem vergünstigen Stromtarif abhängig gemacht, wird aber auch durch Klimaschutz-Einstellungen beeinflusst. Planungskonflikte sollten durch Bürgerentscheide, Experten oder Bürgerversammlungen gelöst werden. Damit unterstreichen die Ergebnisse die Bedeutung von qualitätsvoller Informierung, Beteiligung und Neutralität für die Akzeptanz von Windenergie.},
  language = {de},
  urldate = {2021-12-16},
  author = {Radtke, Jörg and Saßmannshausen, Sheree May and Bohn, Nino},
  year = {2021},
  keywords = {creativecitizen},
  }

2020

• ---

  Hassenzahl, M., Borchers, J., Boll, S., der Pütten, A. R. & Wulf, V. (2020)Otherware: how to best interact with autonomous systems

  IN Interactions, Vol. 28, Pages: 54–57 doi:10.1145/3436942
  [BibTeX] [Download PDF]

  @article{hassenzahl_otherware_2020,
  title = {Otherware: how to best interact with autonomous systems},
  volume = {28},
  issn = {1072-5520},
  shorttitle = {Otherware},
  url = {https://doi.org/10.1145/3436942},
  doi = {10.1145/3436942},
  number = {1},
  urldate = {2021-04-16},
  journal = {Interactions},
  author = {Hassenzahl, Marc and Borchers, Jan and Boll, Susanne and Pütten, Astrid Rosenthal-von der and Wulf, Volker},
  month = dec,
  year = {2020},
  pages = {54--57},
  }

• ---

  Khosravani, M. R., Zolfagharian, A., Jennings, M. & Reinicke, T. (2020)Structural performance of 3D-printed composites under various loads and environmental conditions

  IN Polymer Testing, Vol. 91, Pages: 106770 doi:10.1016/j.polymertesting.2020.106770
  [BibTeX] [Download PDF]

  @article{khosravani_structural_2020,
  title = {Structural performance of {3D}-printed composites under various loads and environmental conditions},
  volume = {91},
  issn = {01429418},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S0142941820310102},
  doi = {10.1016/j.polymertesting.2020.106770},
  language = {en},
  urldate = {2021-12-09},
  journal = {Polymer Testing},
  author = {Khosravani, Mohammad Reza and Zolfagharian, Ali and Jennings, Matt and Reinicke, Tamara},
  month = nov,
  year = {2020},
  keywords = {smaps},
  pages = {106770},
  }

• ---

  Pakusch, C., Meurer, J., Tolmie, P. & Stevens, G. (2020)Traditional taxis vs automated taxis – Does the driver matter for Millennials?

  IN Travel Behaviour and Society, Vol. 21, Pages: 214–225 doi:10.1016/j.tbs.2020.06.009
  [BibTeX] [Abstract] [Download PDF]

  It is anticipated that autonomous vehicles will have a huge impact on the creation of sustainable smart cities and communities. One of the key concerns regarding autonomous vehicles is how automation may threaten jobs in the transport industry, including the traditional role of taxi drivers. To begin to explore how important an actual taxi driver is to customers and the extent to which they might be happy to have autonomous taxis replace traditional taxis, we conducted qualitative interviews with 34 Millennial-aged participants. These were problem-centered narrative interviews, largely conducted face-to-face, and analyzed using thematic analysis. Millennials were focused upon because, given current figures and likely future projections of use, they form the key market for prospective future autonomous taxis. The results show that the kind of taxi rides Millennials make are particularly suitable for automated taxis because interaction with a human driver is not a high priority for this group, while the prospect of autonomous taxis being cheaper is. Meanwhile the fate of taxi drivers does not play a significant part in how Millennials reason about this. An incidental finding, here, is that, by offering a convenient and affordable alternative, the advent of automated taxis may also pose a threat to public transportation.

  @article{pakusch_traditional_2020,
  title = {Traditional taxis vs automated taxis – {Does} the driver matter for {Millennials}?},
  volume = {21},
  issn = {2214-367X},
  url = {https://www.sciencedirect.com/science/article/pii/S2214367X20301897},
  doi = {10.1016/j.tbs.2020.06.009},
  abstract = {It is anticipated that autonomous vehicles will have a huge impact on the creation of sustainable smart cities and communities. One of the key concerns regarding autonomous vehicles is how automation may threaten jobs in the transport industry, including the traditional role of taxi drivers. To begin to explore how important an actual taxi driver is to customers and the extent to which they might be happy to have autonomous taxis replace traditional taxis, we conducted qualitative interviews with 34 Millennial-aged participants. These were problem-centered narrative interviews, largely conducted face-to-face, and analyzed using thematic analysis. Millennials were focused upon because, given current figures and likely future projections of use, they form the key market for prospective future autonomous taxis. The results show that the kind of taxi rides Millennials make are particularly suitable for automated taxis because interaction with a human driver is not a high priority for this group, while the prospect of autonomous taxis being cheaper is. Meanwhile the fate of taxi drivers does not play a significant part in how Millennials reason about this. An incidental finding, here, is that, by offering a convenient and affordable alternative, the advent of automated taxis may also pose a threat to public transportation.},
  language = {en},
  urldate = {2021-04-16},
  journal = {Travel Behaviour and Society},
  author = {Pakusch, Christina and Meurer, Johanna and Tolmie, Peter and Stevens, Gunnar},
  month = oct,
  year = {2020},
  keywords = {Qualitative research, Automated taxis, Interview study, Millennials, Mobility behavior, Shared autonomous vehicles, Sharing economies, Social sustainability, Travel mode choice},
  pages = {214--225},
  }

• ---

  Khosravani, M. R., Berto, F., Ayatollahi, M. R. & Reinicke, T. (2020)Fracture behavior of additively manufactured components: A review

  IN Theoretical and Applied Fracture Mechanics, Vol. 109, Pages: 102763 doi:10.1016/j.tafmec.2020.102763
  [BibTeX] [Download PDF]

  @article{khosravani_fracture_2020,
  title = {Fracture behavior of additively manufactured components: {A} review},
  volume = {109},
  issn = {01678442},
  shorttitle = {Fracture behavior of additively manufactured components},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S0167844220303396},
  doi = {10.1016/j.tafmec.2020.102763},
  language = {en},
  urldate = {2021-12-09},
  journal = {Theoretical and Applied Fracture Mechanics},
  author = {Khosravani, Mohammad Reza and Berto, Filippo and Ayatollahi, Majid R. and Reinicke, Tamara},
  month = oct,
  year = {2020},
  keywords = {smaps},
  pages = {102763},
  }

• ---

  Gashi, S., Kaspar, H., Müller, C., Pelzelmayer, K., Schürch, A. & van Holten, K. (2020)Partizipative Forschung im Lockdown

  IN Feminist research practice in geography, Pages: 43–48
  [BibTeX] [Download PDF]

  @article{gashi_partizipative_2020,
  series = {Feministische {Geo}-{RundMail}},
  title = {Partizipative {Forschung} im {Lockdown}},
  url = {https://boris.unibe.ch/147962/1/FeministGeoRundMail_Ausgabe83.pdf},
  number = {83},
  journal = {Feminist research practice in geography},
  author = {Gashi, Shkumbin and Kaspar, Heidi and Müller, Claudia and Pelzelmayer, Katharina and Schürch, Anita and van Holten, Karin},
  month = sep,
  year = {2020},
  keywords = {italg},
  pages = {43--48},
  }

• ---

  Jakobi, T., Stevens, G., von Grafenstein, M., Pins, D. & Boden, A. (2020)Die nutzerInnenfreundliche Formulierung von Zwecken der Datenverarbeitung von Sprachassistenten

  [BibTeX] [Abstract] [Download PDF]

  2019 wurde bekannt, dass mehrere Anbieter von Sprachassistenten Sprachaufnahmen ihrer NutzerInnen systematisch ausgewertet haben. Da in den Datenschutzhinweisen angegeben war, dass Daten auch zur Verbesserung des Dienstes genutzt würden, war diese Nutzung legal. Für die NutzerInnen stellte diese Auswertung jedoch einen deutlichen Bruch mit ihren Privatheitsvorstellungen dar. Das Zweckbindungsprinzip der DSGVO mit seiner Komponente der Zweckspezifizierung fordert neben Flexibilität für den Verarbeiter auch Transparenz für den Verbraucher. Vor dem Hintergrund dieses Interessenkonflikts stellt sich für die HCI die Frage, wie Verarbeitungszwecke von Sprachassistenten gestaltet sein sollten, um beide Anforderungen zu erfüllen. Für die Erhebung einer Nutzerperspektive analysiert diese Studie zunächst Zweckangaben in den Datenschutzhinweisen der dominierenden Sprachassistenten. Darauf aufbauend präsentieren wir Ergebnisse von Fokusgruppen, die sich mit der wahrgenommenen Verarbeitung von Daten von Sprachassistenten aus Nutzersicht befassen. Es zeigt sich, dass bestehende Zweckformulierungen für VerbraucherInnen kaum Transparenz über Folgen der Datenverarbeitung bieten und keine einschränkende Wirkung im Hinblick auf legale Datennutzung erzielen. Unsere Ergebnisse über von Nutzern wahrgenommene Risiken erlauben dabei Rückschlüsse auf die anwenderfreundliche Gestaltung von Verarbeitungszwecken im Sinne einer Design-Ressource.

  @article{jakobi_nutzerinnenfreundliche_2020,
  title = {Die {nutzerInnenfreundliche} {Formulierung} von {Zwecken} der {Datenverarbeitung} von {Sprachassistenten}},
  url = {https://pub.h-brs.de/frontdoor/index/index/docId/5161},
  abstract = {2019 wurde bekannt, dass mehrere Anbieter von Sprachassistenten Sprachaufnahmen ihrer NutzerInnen systematisch ausgewertet haben. Da in den Datenschutzhinweisen angegeben war, dass Daten auch zur Verbesserung des Dienstes genutzt würden, war diese Nutzung legal. Für die NutzerInnen stellte diese Auswertung jedoch einen deutlichen Bruch mit ihren Privatheitsvorstellungen dar. Das Zweckbindungsprinzip der DSGVO mit seiner Komponente der Zweckspezifizierung fordert neben Flexibilität für den Verarbeiter auch Transparenz für den Verbraucher. Vor dem Hintergrund dieses Interessenkonflikts stellt sich für die HCI die Frage, wie Verarbeitungszwecke von Sprachassistenten gestaltet sein sollten, um beide Anforderungen zu erfüllen. Für die Erhebung einer Nutzerperspektive analysiert diese Studie zunächst Zweckangaben in den Datenschutzhinweisen der dominierenden Sprachassistenten. Darauf aufbauend präsentieren wir Ergebnisse von Fokusgruppen, die sich mit der wahrgenommenen Verarbeitung von Daten von Sprachassistenten aus Nutzersicht befassen. Es zeigt sich, dass bestehende Zweckformulierungen für VerbraucherInnen kaum Transparenz über Folgen der Datenverarbeitung bieten und keine einschränkende Wirkung im Hinblick auf legale Datennutzung erzielen. Unsere Ergebnisse über von Nutzern wahrgenommene Risiken erlauben dabei Rückschlüsse auf die anwenderfreundliche Gestaltung von Verarbeitungszwecken im Sinne einer Design-Ressource.},
  language = {de},
  urldate = {2021-04-16},
  author = {Jakobi, Timo and Stevens, Gunnar and Grafenstein, Maximilian von and Pins, Dominik and Boden, Alexander},
  month = sep,
  year = {2020},
  }

• ---

  Khosravani, M. R. & Reinicke, T. (2020)On the environmental impacts of 3D printing technology

  IN Applied Materials Today, Vol. 20, Pages: 100689 doi:10.1016/j.apmt.2020.100689
  [BibTeX] [Download PDF]

  @article{khosravani_environmental_2020,
  title = {On the environmental impacts of {3D} printing technology},
  volume = {20},
  issn = {23529407},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S2352940720301360},
  doi = {10.1016/j.apmt.2020.100689},
  language = {en},
  urldate = {2021-12-09},
  journal = {Applied Materials Today},
  author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
  month = sep,
  year = {2020},
  keywords = {smaps},
  pages = {100689},
  }

• ---

  Khosravani, M. R. & Reinicke, T. (2020)On the Use of X-ray Computed Tomography in Assessment of 3D-Printed Components

  IN Journal of Nondestructive Evaluation, Vol. 39, Pages: 75 doi:10.1007/s10921-020-00721-1
  [BibTeX] [Abstract] [Download PDF]

  Technical advantages of additive manufacturing (AM) have drawn great attention over the past few years. This cost-effective manufacturing process proved its potential applications in a wide range of fields. Although AM techniques (known as 3D printing) are able to fabricate geometrically complex components, it is necessary to evaluate internal and external dimensions of the printed parts. In this context, x-ray computed tomography (CT) as a nondestructive evaluation technique has been utilized. Indeed, CT can be used for geometric analysis, defects detection, quantitative comparison, structural quantification and porosity analysis. In the current study, we present a brief review of 3D printing processes and evolution of CT technology. Moreover, applications of CT in assessment of 3D-printed components are explained in detail. Although CT has been used in academic and industrial researches, abilities of this inspection method are not yet fully documented for precision engineering applications. In this work, usage of this technique in study of printed components are categorized in four subdomains and discussed. The documented data proved that CT is an appropriate non-contact technique for technical evaluation of various printed parts. As usage of CT in assessment of printed parts is still evolving, the limitations, challenges and future perspective are outlined.

  @article{khosravani_use_2020,
  title = {On the {Use} of {X}-ray {Computed} {Tomography} in {Assessment} of {3D}-{Printed} {Components}},
  volume = {39},
  issn = {1573-4862},
  url = {https://doi.org/10.1007/s10921-020-00721-1},
  doi = {10.1007/s10921-020-00721-1},
  abstract = {Technical advantages of additive manufacturing (AM) have drawn great attention over the past few years. This cost-effective manufacturing process proved its potential applications in a wide range of fields. Although AM techniques (known as 3D printing) are able to fabricate geometrically complex components, it is necessary to evaluate internal and external dimensions of the printed parts. In this context, x-ray computed tomography (CT) as a nondestructive evaluation technique has been utilized. Indeed, CT can be used for geometric analysis, defects detection, quantitative comparison, structural quantification and porosity analysis. In the current study, we present a brief review of 3D printing processes and evolution of CT technology. Moreover, applications of CT in assessment of 3D-printed components are explained in detail. Although CT has been used in academic and industrial researches, abilities of this inspection method are not yet fully documented for precision engineering applications. In this work, usage of this technique in study of printed components are categorized in four subdomains and discussed. The documented data proved that CT is an appropriate non-contact technique for technical evaluation of various printed parts. As usage of CT in assessment of printed parts is still evolving, the limitations, challenges and future perspective are outlined.},
  language = {en},
  number = {4},
  urldate = {2021-12-09},
  journal = {Journal of Nondestructive Evaluation},
  author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
  month = sep,
  year = {2020},
  keywords = {smaps},
  pages = {75},
  }

• ---

  Stute, M., Maass, M., Schons, T., Kaufhold, M., Reuter, C. & Hollick, M. (2020)Empirical insights for designing Information and Communication Technology for International Disaster Response

  IN International Journal of Disaster Risk Reduction, Vol. 47, Pages: 101598 doi:10.1016/j.ijdrr.2020.101598
  [BibTeX] [Abstract] [Download PDF]

  Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.

  @article{stute_empirical_2020,
  title = {Empirical insights for designing {Information} and {Communication} {Technology} for {International} {Disaster} {Response}},
  volume = {47},
  issn = {2212-4209},
  url = {https://www.sciencedirect.com/science/article/pii/S2212420919309501},
  doi = {10.1016/j.ijdrr.2020.101598},
  abstract = {Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.},
  language = {en},
  urldate = {2021-04-16},
  journal = {International Journal of Disaster Risk Reduction},
  author = {Stute, Milan and Maass, Max and Schons, Tom and Kaufhold, Marc-André and Reuter, Christian and Hollick, Matthias},
  month = aug,
  year = {2020},
  keywords = {Empirical study, Disaster response, Information and communication technology},
  pages = {101598},
  }

• ---

  Radtke, J. & Saßmannshausen, S. M. (2020)Auf dem Weg zur responsiven Demokratie? Online-Öffentlichkeitsbeteiligung in der Stadtentwicklung als aktiver Link zwischen Kommunalpolitik und Bevölkerung

  IN Zeitschrift für Politikwissenschaft, Vol. 30, Pages: 329–358 doi:10.1007/s41358-020-00233-4
  [BibTeX] [Abstract] [Download PDF]

  Öffentlichkeitsbeteiligung setzt mehr und mehr auf Online-Formate. Was können neue technische Möglichkeiten im Infrastrukturkontext leisten? Lassen sich so ein stärkerer Einbezug von BürgerInnen sowie eine bessere Vermittlung und Rückkopplung zwischen lokaler Bevölkerung, Politik und Fachplanung erreichen?

  @article{radtke_auf_2020,
  title = {Auf dem {Weg} zur responsiven {Demokratie}? {Online}-Öffentlichkeitsbeteiligung in der {Stadtentwicklung} als aktiver {Link} zwischen {Kommunalpolitik} und {Bevölkerung}},
  volume = {30},
  issn = {2366-2638},
  shorttitle = {Auf dem {Weg} zur responsiven {Demokratie}?},
  url = {https://doi.org/10.1007/s41358-020-00233-4},
  doi = {10.1007/s41358-020-00233-4},
  abstract = {Öffentlichkeitsbeteiligung setzt mehr und mehr auf Online-Formate. Was können neue technische Möglichkeiten im Infrastrukturkontext leisten? Lassen sich so ein stärkerer Einbezug von BürgerInnen sowie eine bessere Vermittlung und Rückkopplung zwischen lokaler Bevölkerung, Politik und Fachplanung erreichen?},
  language = {de},
  number = {2},
  urldate = {2021-04-16},
  journal = {Zeitschrift für Politikwissenschaft},
  author = {Radtke, Jörg and Saßmannshausen, Sheree May},
  month = jun,
  year = {2020},
  keywords = {creativecitizen},
  pages = {329--358},
  }

• ---

  Unbehaun, D., Taugerbeck, S., Aal, K., Vaziri, D. D., Lehmann, J., Tolmie, P., Wieching, R. & Wulf, V. (2020)Notes of memories: Fostering social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers

  IN Human–Computer Interaction, Pages: 1–34 doi:10.1080/07370024.2020.1746910
  [BibTeX] [Abstract] [Download PDF]

  This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.

  @article{unbehaun_notes_2020,
  title = {Notes of memories: {Fostering} social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers},
  volume = {0},
  issn = {0737-0024},
  shorttitle = {Notes of memories},
  url = {https://doi.org/10.1080/07370024.2020.1746910},
  doi = {10.1080/07370024.2020.1746910},
  abstract = {This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.},
  number = {0},
  urldate = {2021-04-16},
  journal = {Human–Computer Interaction},
  author = {Unbehaun, David and Taugerbeck, Sebastian and Aal, Konstantin and Vaziri, Daryoush Daniel and Lehmann, Jasmin and Tolmie, Peter and Wieching, Rainer and Wulf, Volker},
  month = jun,
  year = {2020},
  note = {Publisher: Taylor \& Francis
  \_eprint: https://doi.org/10.1080/07370024.2020.1746910},
  keywords = {a-paper, participatory design, ICT, exergame, videogame, care, activity, Dementia, memories, music, reminiscence, social interaction},
  pages = {1--34},
  }

• ---

  Jakobi, T., von Grafenstein, M., Legner, C., Labadie, C., Mertens, P., Öksüz, A. & Stevens, G. (2020)The Role of IS in the Conflicting Interests Regarding GDPR

  IN Business & Information Systems Engineering, Vol. 62, Pages: 261–272 doi:10.1007/s12599-020-00633-4
  [BibTeX] [Download PDF]

  @article{jakobi_role_2020,
  title = {The {Role} of {IS} in the {Conflicting} {Interests} {Regarding} {GDPR}},
  volume = {62},
  issn = {2363-7005, 1867-0202},
  url = {http://link.springer.com/10.1007/s12599-020-00633-4},
  doi = {10.1007/s12599-020-00633-4},
  language = {en},
  number = {3},
  urldate = {2021-04-16},
  journal = {Business \& Information Systems Engineering},
  author = {Jakobi, Timo and von Grafenstein, Maximilian and Legner, Christine and Labadie, Clément and Mertens, Peter and Öksüz, Ayten and Stevens, Gunnar},
  month = jun,
  year = {2020},
  pages = {261--272},
  }

• ---

  Störzinger, T., Carros, F., Wierling, A., Misselhorn, C. & Wieching, R. (2020)Categorizing Social Robots with Respect to Dimensions Relevant to Ethical, Social and Legal Implications

  IN i-com, Vol. 19, Pages: 47–57 doi:10.1515/icom-2020-0005
  [BibTeX] [Abstract] [Download PDF]

  The aim of this paper is to suggest a framework for categorizing social robots with respect to four dimensions relevant to an ethical, legal and social evaluation. We argue that by categorizing them thusly, we can circumvent problematic evaluations of social robots that are often based on overly broad and abstract considerations. Instead of questioning, for example, whether social robots are ethically good or bad in general, we instead propose that different configurations of (and combinations thereof) the suggested dimensions entail different paradigmatic challenges with respect to ethical, legal and social issues (ELSI). We therefore encourage practitioners to consider these paradigmatic challenges when designing social robots to find creative design solutions.

  @article{storzinger_categorizing_2020,
  title = {Categorizing {Social} {Robots} with {Respect} to {Dimensions} {Relevant} to {Ethical}, {Social} and {Legal} {Implications}},
  volume = {19},
  issn = {2196-6826},
  url = {https://www.degruyter.com/document/doi/10.1515/icom-2020-0005/html},
  doi = {10.1515/icom-2020-0005},
  abstract = {The aim of this paper is to suggest a framework for categorizing social robots with respect to four dimensions relevant to an ethical, legal and social evaluation. We argue that by categorizing them thusly, we can circumvent problematic evaluations of social robots that are often based on overly broad and abstract considerations. Instead of questioning, for example, whether social robots are ethically good or bad in general, we instead propose that different configurations of (and combinations thereof) the suggested dimensions entail different paradigmatic challenges with respect to ethical, legal and social issues (ELSI). We therefore encourage practitioners to consider these paradigmatic challenges when designing social robots to find creative design solutions.},
  language = {en},
  number = {1},
  urldate = {2021-04-16},
  journal = {i-com},
  author = {Störzinger, Tobias and Carros, Felix and Wierling, Anne and Misselhorn, Catrin and Wieching, Rainer},
  month = apr,
  year = {2020},
  note = {Publisher: De Gruyter Oldenbourg
  Section: i-com},
  pages = {47--57},
  }

• ---

  Khosravani, M. R. & Reinicke, T. (2020)3D-printed sensors: Current progress and future challenges

  IN Sensors and Actuators A: Physical, Vol. 305, Pages: 111916 doi:10.1016/j.sna.2020.111916
  [BibTeX] [Download PDF]

  @article{khosravani_3d-printed_2020,
  title = {{3D}-printed sensors: {Current} progress and future challenges},
  volume = {305},
  issn = {09244247},
  shorttitle = {{3D}-printed sensors},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S0924424720300868},
  doi = {10.1016/j.sna.2020.111916},
  language = {en},
  urldate = {2021-12-09},
  journal = {Sensors and Actuators A: Physical},
  author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
  month = apr,
  year = {2020},
  keywords = {smaps},
  pages = {111916},
  }

• ---

  Lawo, D., Esau, M., Engelbutzeder, P. & Stevens, G. (2020)Going Vegan: The Role(s) of ICT in Vegan Practice Transformation

  IN Sustainability, Vol. 12, Pages: 5184 doi:10.3390/su12125184
  [BibTeX] [Abstract] [Download PDF]

  With the debate on climate change, topics of diet change and the reduction of animal products have become increasingly important in both public and academic discourses. However, sustainable ICT studies have so far focused on individual aspects, in particular investigating the criticized persuasive design approach. We argue for a broader perspective on the role(s) of ICT, one that helps in identifying opportunities to support consumer practice transformation, beyond motivational aspects. Based on retrospective interviews with 16 vegans, we argue to understand practice transformation as co-evolution of practices and ICT artefacts, as this perspective helps to understand how tensions arising from complex entanglements of practices, socio-material contexts, and communities can be resolved. Rather than a motivational process, we observe various roles of ICT artefacts co-evolving with practices: Ranging from initial irritation, to access to information about vegan practices, to the learning of vegan food literacy, to the negotiation of a vegan identity, and vegan norms at the intersection of the ‘odd’ and the ‘norm’.

  @article{lawo_going_2020,
  title = {Going {Vegan}: {The} {Role}(s) of {ICT} in {Vegan} {Practice} {Transformation}},
  volume = {12},
  copyright = {http://creativecommons.org/licenses/by/3.0/},
  shorttitle = {Going {Vegan}},
  url = {https://www.mdpi.com/2071-1050/12/12/5184},
  doi = {10.3390/su12125184},
  abstract = {With the debate on climate change, topics of diet change and the reduction of animal products have become increasingly important in both public and academic discourses. However, sustainable ICT studies have so far focused on individual aspects, in particular investigating the criticized persuasive design approach. We argue for a broader perspective on the role(s) of ICT, one that helps in identifying opportunities to support consumer practice transformation, beyond motivational aspects. Based on retrospective interviews with 16 vegans, we argue to understand practice transformation as co-evolution of practices and ICT artefacts, as this perspective helps to understand how tensions arising from complex entanglements of practices, socio-material contexts, and communities can be resolved. Rather than a motivational process, we observe various roles of ICT artefacts co-evolving with practices: Ranging from initial irritation, to access to information about vegan practices, to the learning of vegan food literacy, to the negotiation of a vegan identity, and vegan norms at the intersection of the \‘odd\’ and the \‘norm\’.},
  language = {en},
  number = {12},
  urldate = {2021-04-16},
  journal = {Sustainability},
  author = {Lawo, Dennis and Esau, Margarita and Engelbutzeder, Philip and Stevens, Gunnar},
  month = jan,
  year = {2020},
  note = {Number: 12
  Publisher: Multidisciplinary Digital Publishing Institute},
  keywords = {sustainability, design, co-evolution, consumer informatics, ICT, practice theory, vegan},
  pages = {5184},
  }

• ---

  Cerna, K., Weilenmann, A., Ivarsson, J., Rysedt, H., Sigridur Islind, A., Lundin, J. & Steineck, G. (2020)Nurses’ work practices in design: managing the complexity of pain

  IN Journal of Workplace Learning, Vol. 32, Pages: 135–146 doi:10.1108/JWL-05-2019-0062
  [BibTeX] [Abstract] [Download PDF]

  Purpose The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application. Design/methodology/approach A design ethnographic approach was applied in this study. Findings To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices. Originality/value This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.

  @article{cerna_nurses_2020,
  title = {Nurses’ work practices in design: managing the complexity of pain},
  volume = {32},
  issn = {1366-5626},
  shorttitle = {Nurses’ work practices in design},
  url = {https://doi.org/10.1108/JWL-05-2019-0062},
  doi = {10.1108/JWL-05-2019-0062},
  abstract = {Purpose The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application. Design/methodology/approach A design ethnographic approach was applied in this study. Findings To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices. Originality/value This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.},
  number = {2},
  urldate = {2021-04-15},
  journal = {Journal of Workplace Learning},
  author = {Cerna, Katerina and Weilenmann, Alexandra and Ivarsson, Jonas and Rysedt, Hans and Sigridur Islind, Anna and Lundin, Johan and Steineck, Gunnar},
  month = jan,
  year = {2020},
  note = {Publisher: Emerald Publishing Limited},
  keywords = {italg, Design ethnography, Information Technology, Learning, Managing complexity, Nurses, Pain, Professional practice, Self-monitoring application, Technological change, Workplace learning},
  pages = {135--146},
  }

• ---

  Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)“We want to push the industry via communication”… Designing Communication Measures to Foster Gender Diversity in a Video Game Company

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 16:1–16:26 doi:10.1145/3375196
  [BibTeX] [Abstract] [Download PDF]

  Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.

  @article{ahmadi_we_2020,
  title = {"{We} want to push the industry via communication"... {Designing} {Communication} {Measures} to {Foster} {Gender} {Diversity} in a {Video} {Game} {Company}},
  volume = {4},
  url = {https://doi.org/10.1145/3375196},
  doi = {10.1145/3375196},
  abstract = {Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.},
  number = {GROUP},
  urldate = {2021-04-15},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola},
  month = jan,
  year = {2020},
  keywords = {qualitative research, living lab, employer branding, external communication, gender, video game industry, talent acquisition},
  pages = {16:1--16:26},
  }

• ---

  Castelli, N., Taugerbeck, S., Stein, M., Jakobi, T., Stevens, G. & Wulf, V. (2020)Eco-InfoVis at Work: Role-based Eco-Visualizations for the Industrial Context

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 02:1–02:27 doi:10.1145/3375182
  [BibTeX] [Abstract] [Download PDF]

  Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.

  @article{castelli_eco-infovis_2020,
  title = {Eco-{InfoVis} at {Work}: {Role}-based {Eco}-{Visualizations} for the {Industrial} {Context}},
  volume = {4},
  shorttitle = {Eco-{InfoVis} at {Work}},
  url = {https://doi.org/10.1145/3375182},
  doi = {10.1145/3375182},
  abstract = {Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.},
  number = {GROUP},
  urldate = {2021-04-15},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Castelli, Nico and Taugerbeck, Sebastian and Stein, Martin and Jakobi, Timo and Stevens, Gunnar and Wulf, Volker},
  month = jan,
  year = {2020},
  keywords = {a-paper, eco-feedback, data visualization, iiot, iot, sid},
  pages = {02:1--02:27},
  }

• ---

  Dittmar, N. & Kirschsieper, D. (2020)Theorie der digitalen Gesellschaft: Rezension von: Armin Nassehi, Muster. Theorie der digitalen Gesellschaft, CH Beck, München 2019, 352 Seiten, gebunden, A 26, 70; ISBN 978-3-406-74024-4.

  IN Wirtschaft und Gesellschaft, Vol. 46, Pages: 460–464
  [BibTeX]

  @article{dittmar_theorie_2020,
  title = {Theorie der digitalen {Gesellschaft}: {Rezension} von: {Armin} {Nassehi}, {Muster}. {Theorie} der digitalen {Gesellschaft}, {CH} {Beck}, {München} 2019, 352 {Seiten}, gebunden, {A} 26, 70; {ISBN} 978-3-406-74024-4.},
  volume = {46},
  number = {3},
  journal = {Wirtschaft und Gesellschaft},
  author = {Dittmar, Nele and Kirschsieper, Dennis},
  year = {2020},
  pages = {460--464},
  }

• ---

  Cerna, K. & Müller, C. (2020)Learning for Life: A Workshop Report

  IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 5–9
  [BibTeX] [Download PDF]

  @article{cerna_learning_2020-1,
  title = {Learning for {Life}: {A} {Workshop} {Report}},
  volume = {17},
  url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
  number = {2},
  journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
  author = {Cerna, Katerina and Müller, Claudia},
  year = {2020},
  keywords = {italg},
  pages = {5--9},
  }

• ---

  Cerna, K. & Müller, C. (2020)From Design Space to Learning Place: Conceptualization for Meta Design Space for and with Older Adults

  IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 38–47
  [BibTeX] [Download PDF]

  @article{cerna_design_2020,
  title = {From {Design} {Space} to {Learning} {Place}: {Conceptualization} for {Meta} {Design} {Space} for and with {Older} {Adults}},
  volume = {17},
  url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
  number = {2},
  journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
  author = {Cerna, Katerina and Müller, Claudia},
  year = {2020},
  keywords = {italg},
  pages = {38--47},
  }

• ---

  Pakusch, C. (2020)Technology assessment of autonomous driving – are shared autonomous vehicles ecologically and socially sustainable?

  doi:10.25819/ubsi/8475
  [BibTeX] [Abstract] [Download PDF]

  Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.

  @article{pakusch_technology_2020-1,
  title = {Technology assessment of autonomous driving – are shared autonomous vehicles ecologically and socially sustainable?},
  copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International},
  url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1846},
  doi = {10.25819/ubsi/8475},
  abstract = {Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.},
  language = {en},
  urldate = {2021-04-15},
  author = {Pakusch, Christina},
  year = {2020},
  keywords = {thesis},
  annote = {Accepted: 2021-02-22T09:19:16Z},
  }

• ---

  Kaspar, H. & Müller, C. (2020)Socio-technical systems as “machines for learning”

  IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 10–19
  [BibTeX] [Download PDF]

  @article{kaspar_socio-technical_2020,
  title = {Socio-technical systems as “machines for learning”},
  volume = {17},
  url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
  number = {2},
  journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
  author = {Kaspar, Heidi and Müller, Claudia},
  year = {2020},
  keywords = {italg},
  pages = {10--19},
  }

• ---

  Pinatti de Carvalho, A. F., Bittenbinder, S., Müller, C., David, N., Hansen, B. & Wulf, V. (2020)Fostering Accessibility at the Workplace through Community-based Participatory Research

  IN European Society for Socially Embedded Technologies (EUSSET), Vol. 4, no. 2, Pages: 13 doi:10.18420/ecscw2020_ws07
  [BibTeX] [Abstract] [Download PDF]

  This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.

  @article{pinatti_de_carvalho_fostering_2020,
  series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
  title = {Fostering {Accessibility} at the {Workplace} through {Community}-based {Participatory} {Research}},
  volume = {4, no. 2},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/4065},
  doi = {10.18420/ecscw2020_ws07},
  abstract = {This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.},
  language = {en},
  urldate = {2021-04-16},
  journal = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Pinatti de Carvalho, Aparecido Fabiano and Bittenbinder, Sven and Müller, Claudia and David, Nadia and Hansen, Bente and Wulf, Volker},
  year = {2020},
  note = {Accepted: 2020-06-15T07:28:13Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  pages = {13},
  }

• ---

  Khosravani, M. R. & Reinicke, T. (2020)Effects of raster layup and printing speed on strength of 3D-printed structural components

  IN Procedia Structural Integrity, Vol. 28, Pages: 720–725 doi:10.1016/j.prostr.2020.10.083
  [BibTeX] [Download PDF]

  @article{khosravani_effects_2020,
  title = {Effects of raster layup and printing speed on strength of {3D}-printed structural components},
  volume = {28},
  issn = {24523216},
  url = {https://linkinghub.elsevier.com/retrieve/pii/S2452321620305850},
  doi = {10.1016/j.prostr.2020.10.083},
  language = {en},
  urldate = {2021-12-09},
  journal = {Procedia Structural Integrity},
  author = {Khosravani, Mohammad Reza and Reinicke, Tamara},
  year = {2020},
  keywords = {smaps},
  pages = {720--725},
  }

• ---

  Kurz, D., Grzegorzek, M., Müller, C. & Struzek, D. (2020)Selbstbestimmt im Alter mit neuer Technik Voneinander lernen im Forschungsprojekt Cognitive Village Vernetztes Dorf

  IN Forschungskolleg Siegen (Hrsg.), Vol. 1, Pages: 15
  [BibTeX] [Download PDF]

  @article{kurz_selbstbestimmt_2020,
  title = {Selbstbestimmt im {Alter} mit neuer {Technik} {Voneinander} lernen im {Forschungsprojekt} {Cognitive} {Village} {Vernetztes} {Dorf}},
  volume = {1},
  issn = {ISBN: 978-3-9818314-4-3},
  url = {http://www.fokos.de/wissenplus},
  language = {deutsch},
  journal = {Forschungskolleg Siegen (Hrsg.)},
  author = {Kurz, Dana and Grzegorzek, Marcin and Müller, Claudia and Struzek, David},
  year = {2020},
  keywords = {italg},
  pages = {15},
  }

• ---

  Aal, T., Aal, K., Diraoui, H., Tolmie, P. & Wulf, V. (2020)Psychosocial ICT: The Potential, Challenges and Benefits of Self-help Tools for Refugees with Negative Mental Stress

  doi:10.18420/ecscw2020_ep11
  [BibTeX] [Abstract] [Download PDF]

  Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.

  @article{aal_psychosocial_2020-1,
  title = {Psychosocial {ICT}: {The} {Potential}, {Challenges} and {Benefits} of {Self}-help {Tools} for {Refugees} with {Negative} {Mental} {Stress}},
  issn = {2510-2591},
  shorttitle = {Psychosocial {ICT}},
  url = {https://dl.eusset.eu/handle/20.500.12015/3404},
  doi = {10.18420/ecscw2020_ep11},
  abstract = {Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.},
  language = {en},
  urldate = {2021-04-15},
  author = {Aal, Tanja and Aal, Konstantin and Diraoui, Hoda and Tolmie, Peter and Wulf, Volker},
  year = {2020},
  note = {Accepted: 2020-06-05T23:52:33Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

• ---

  Schorch, M., Seifert, F., Syed, H. A., Kotthaus, C. & Pipek, V. (2020)Doing CSCW research in small and medium enterprises: experiences, options and challenges

  doi:10.18420/ecscw2020_ws02
  [BibTeX] [Abstract] [Download PDF]

  This ECSCW workshop draws attention to research and development projects (R&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.

  @article{schorch_doing_2020-1,
  title = {Doing {CSCW} research in small and medium enterprises: experiences, options and challenges},
  issn = {2510-2591},
  shorttitle = {Doing {CSCW} research in small and medium enterprises},
  url = {https://dl.eusset.eu/handle/20.500.12015/4060},
  doi = {10.18420/ecscw2020_ws02},
  abstract = {This ECSCW workshop draws attention to research and development projects (R\&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.},
  language = {en},
  urldate = {2021-04-16},
  author = {Schorch, Marén and Seifert, Fabienne and Syed, Hussain Abid and Kotthaus, Christoph and Pipek, Volkmar},
  year = {2020},
  note = {Accepted: 2020-06-15T07:28:12Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Syed, H. A., Schorch, M. & Pipek, V. (2020)Disaster Learning Aid: A Chatbot Centric Approach for Improved Organizational Disaster Resilience

  IN Learning from Experience, Pages: 10
  [BibTeX] [Abstract]

  The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.

  @article{syed_disaster_2020,
  title = {Disaster {Learning} {Aid}: {A} {Chatbot} {Centric} {Approach} for {Improved} {Organizational} {Disaster} {Resilience}},
  abstract = {The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.},
  language = {en},
  journal = {Learning from Experience},
  author = {Syed, Hussain Abid and Schorch, Marén and Pipek, Volkmar},
  year = {2020},
  pages = {10},
  }

• ---

  Schorch, M., Seifert, F., Syed, H. A., Kotthaus, C. & Pipek, V. (2020)Doing CSCW research in small and medium enterprises: experiences, options and challenges

  doi:10.18420/ecscw2020_ws02
  [BibTeX] [Abstract] [Download PDF]

  This ECSCW workshop draws attention to research and development projects (R&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.

  @article{schorch_doing_2020,
  title = {Doing {CSCW} research in small and medium enterprises: experiences, options and challenges},
  issn = {2510-2591},
  shorttitle = {Doing {CSCW} research in small and medium enterprises},
  url = {https://dl.eusset.eu/handle/20.500.12015/4060},
  doi = {10.18420/ecscw2020_ws02},
  abstract = {This ECSCW workshop draws attention to research and development projects (R\&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.},
  language = {en},
  urldate = {2021-12-17},
  author = {Schorch, Marén and Seifert, Fabienne and Syed, Hussain Abid and Kotthaus, Christoph and Pipek, Volkmar},
  year = {2020},
  }

• ---

  Hahn, A., Pakusch, C. & Stevens, G. (2020)Die Zukunft der Bushaltestelle vor dem Hintergrund von Mobility-as-a-Service – Eine qualitative Betrachtung des öffentlichen Personennahverkehrs in Deutschland

  IN HMD Praxis der Wirtschaftsinformatik, Pages: 18
  [BibTeX] [Abstract]

  In the recent past, the Federal Republic of Germany has experienced an increase in diesel driving bans in large cities. At the same time, large cities are becoming increasingly popular as the centre of life. Transport companies need to offer the population sustainable mobility solutions that enable maximum flexibility. Modern Mobility-as-a-Service-concepts and innovations in mobility are questioning the classic, plan-oriented, local public transport system and thus also the existence of bus stops. Qualitative expert interviews show that bus stops in city centres will change: One reason being the increasing digital networking of mobility providers and the resulting modern Mobility-as-a-Service-concepts. The results indicate that the bus stop in the inner cities will remain in the future and will be supplemented by on-demand traffic. A radical change, such as the nationwide adoption of autonomous buses, could lead to a complete renewal of the bus stop in the long term.

  @article{hahn_zukunft_2020,
  title = {Die {Zukunft} der {Bushaltestelle} vor dem {Hintergrund} von {Mobility}-as-a-{Service} – {Eine} qualitative {Betrachtung} des öffentlichen {Personennahverkehrs} in {Deutschland}},
  abstract = {In the recent past, the Federal Republic of Germany has experienced an increase in diesel driving bans in large cities. At the same time, large cities are becoming increasingly popular as the centre of life. Transport companies need to offer the population sustainable mobility solutions that enable maximum flexibility. Modern Mobility-as-a-Service-concepts and innovations in mobility are questioning the classic, plan-oriented, local public transport system and thus also the existence of bus stops. Qualitative expert interviews show that bus stops in city centres will change: One reason being the increasing digital networking of mobility providers and the resulting modern Mobility-as-a-Service-concepts. The results indicate that the bus stop in the inner cities will remain in the future and will be supplemented by on-demand traffic. A radical change, such as the nationwide adoption of autonomous buses, could lead to a complete renewal of the bus stop in the long term.},
  language = {de},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  author = {Hahn, Andreas and Pakusch, Christina and Stevens, Gunnar},
  year = {2020},
  pages = {18},
  }

• ---

  Li, Q., Tolmie, P., Weibert, A., Schorch, M., Müller, C. & Wulf, V. (2020)E-Portfolio: value tensions encountered in documenting design case studies

  IN Ethics and Information Technology, Pages: 5
  [BibTeX] [Abstract]

  We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.

  @article{li_e-portfolio_2020,
  title = {E-{Portfolio}: value tensions encountered in documenting design case studies},
  abstract = {We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.},
  language = {en},
  journal = {Ethics and Information Technology},
  author = {Li, Qinyu and Tolmie, Peter and Weibert, Anne and Schorch, Marén and Müller, Claudia and Wulf, Volker},
  year = {2020},
  keywords = {italg},
  pages = {5},
  }

• ---

  Pakusch, C. (2020)Technology assessment of autonomous driving–are shared autonomous vehicles ecologically and socially sustainable?

  [BibTeX]

  @article{pakusch_technology_2020,
  title = {Technology assessment of autonomous driving–are shared autonomous vehicles ecologically and socially sustainable?},
  author = {Pakusch, Christina},
  year = {2020},
  }

• ---

  Winter, D. & Stevens, G. (2020)Maßnahmen zur Steigerung der organisationalen UX-Kompetenz

  doi:10.18420/muc2020-ws03-002
  [BibTeX] [Abstract] [Download PDF]

  Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Ent-wicklung von Produkten mit einer positiven UX zu stärken. Ver-änderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchge-führt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Metho-den im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals be-fragt. Diese UX-Professionals haben mindestens zehn Jahre Er-fahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz ein-zelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.

  @article{winter_masnahmen_2020,
  title = {Maßnahmen zur {Steigerung} der organisationalen {UX}-{Kompetenz}},
  url = {http://dl.gi.de/handle/20.500.12116/34208},
  doi = {10.18420/muc2020-ws03-002},
  abstract = {Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Ent-wicklung von Produkten mit einer positiven UX zu stärken. Ver-änderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchge-führt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Metho-den im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals be-fragt. Diese UX-Professionals haben mindestens zehn Jahre Er-fahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz ein-zelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.},
  language = {de},
  urldate = {2021-04-16},
  author = {Winter, Dominique and Stevens, Gunnar},
  year = {2020},
  note = {Accepted: 2020-09-09T15:02:15Z
  Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Hohmann, V., Paluch, R., Krueger, M., Meis, M. & Grimm, G. (2020)The Virtual Reality Lab: Realization and Application of Virtual Sound Environments.

  IN Ear and hearing, Vol. 41 Suppl 1, Pages: 31S–38S doi:10.1097/AUD.0000000000000945
  [BibTeX] [Abstract]

  To assess perception with and performance of modern and future hearing devices with advanced adaptive signal processing capabilities, novel evaluation methods are required that go beyond already established methods. These novel methods will simulate to a certain extent the complexity and variability of acoustic conditions and acoustic communication styles in real life. This article discusses the current state and the perspectives of virtual reality technology use in the lab for designing complex audiovisual communication environments for hearing assessment and hearing device design and evaluation. In an effort to increase the ecological validity of lab experiments, that is, to increase the degree to which lab data reflect real-life hearing-related function, and to support the development of improved hearing-related procedures and interventions, this virtual reality lab marks a transition from conventional (audio-only) lab experiments to the field. The first part of the article introduces and discusses the notion of the communication loop as a theoretical basis for understanding the factors that are relevant for acoustic communication in real life. From this, requirements are derived that allow an assessment of the extent to which a virtual reality lab reflects these factors, and which may be used as a proxy for ecological validity. The most important factor of real-life communication identified is a closed communication loop among the actively behaving participants. The second part of the article gives an overview of the current developments towards a virtual reality lab at Oldenburg University that aims at interactive and reproducible testing of subjects with and without hearing devices in challenging communication conditions. The extent to which the virtual reality lab in its current state meets the requirements defined in the first part is discussed, along with its limitations and potential further developments. Finally, data are presented from a qualitative study that compared subject behavior and performance in two audiovisual environments presented in the virtual reality lab-a street and a cafeteria-with the corresponding field environments. The results show similarities and differences in subject behavior and performance between the lab and the field, indicating that the virtual reality lab in its current state marks a step towards more ecological validity in lab-based hearing and hearing device research, but requires further development towards higher levels of ecological validity.

  @article{hohmann_virtual_2020,
  title = {The {Virtual} {Reality} {Lab}: {Realization} and {Application} of {Virtual} {Sound} {Environments}.},
  volume = {41 Suppl 1},
  issn = {1538-4667 (Electronic)},
  doi = {10.1097/AUD.0000000000000945},
  abstract = {To assess perception with and performance of modern and future hearing devices with advanced adaptive signal processing capabilities, novel evaluation methods are required that go beyond already established methods. These novel methods will simulate to a certain extent the complexity and variability of acoustic conditions and acoustic communication styles in real life. This article discusses the current state and the perspectives of virtual reality technology use in the lab for designing complex audiovisual communication environments for hearing assessment and hearing device design and evaluation. In an effort to increase the ecological validity of lab experiments, that is, to increase the degree to which lab data reflect real-life hearing-related function, and to support the development of improved hearing-related procedures and interventions, this virtual reality lab marks a transition from conventional (audio-only) lab experiments to the field. The first part of the article introduces and discusses the notion of the communication loop as a theoretical basis for understanding the factors that are relevant for acoustic communication in real life. From this, requirements are derived that allow an assessment of the extent to which a virtual reality lab reflects these factors, and which may be used as a proxy for ecological validity. The most important factor of real-life communication identified is a closed communication loop among the actively behaving participants. The second part of the article gives an overview of the current developments towards a virtual reality lab at Oldenburg University that aims at interactive and reproducible testing of subjects with and without hearing devices in challenging communication conditions. The extent to which the virtual reality lab in its current state meets the requirements defined in the first part is discussed, along with its limitations and potential further developments. Finally, data are presented from a qualitative study that compared subject behavior and performance in two audiovisual environments presented in the virtual reality lab-a street and a cafeteria-with the corresponding field environments. The results show similarities and differences in subject behavior and performance between the lab and the field, indicating that the virtual reality lab in its current state marks a step towards more ecological validity in lab-based hearing and hearing device research, but requires further development towards higher levels of ecological validity.},
  language = {eng},
  number = {Suppl 1},
  journal = {Ear and hearing},
  author = {Hohmann, Volker and Paluch, Richard and Krueger, Melanie and Meis, Markus and Grimm, Giso},
  year = {2020},
  pmid = {33105257},
  keywords = {italg},
  pages = {31S--38S},
  }

• ---

  Syed, H. A., Schorch, M., Hassan, S. S., Skudelny, S., Grinko, M. & Pipek, V. (2020)From technology adoption to organizational resilience: A current research perspective

  IN Radtke, Jörg (Hrsg.) ; Klesel, Michael (Hrsg.) ; Niehaves, Björn (Hrsg.): New perspectives on digitalization: Local issues and global impact. Siegen: Universitätsbibliothek Siegen, 2020. – DOI http://dx.doi.org/10.25819/ubsi/1894, S. 84 – 92 doi:10.25819/ubsi/2778
  [BibTeX] [Abstract] [Download PDF]

  Digitalization is an ever-increasing phenomenon and is being focused in all prominent research communities around the world. When it comes to businesses, the concept of digitalization can have its far-reaching impacts due to the diverseness of business and distinctiveness of their capabilities. Small and medium enterprises (SMEs) are of dire importance in this research arena, due to their immense share in global economy and organizational characteristics. The concept of digitalization needs special attention for these business specimens. Technology adoption models need to be built which can transcend the utility of digitalization and digital technologies in SMEs. We propose a hypothetical technology adoption model for increasing the digital maturity in small and medium business organizations and further proposing that matured digitalization will lead to centralized business continuity infrastructure which can boost the organizational resilience.

  @article{syed_technology_2020,
  title = {From technology adoption to organizational resilience: {A} current research perspective},
  copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International},
  shorttitle = {From technology adoption to organizational resilience},
  url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1633},
  doi = {10.25819/ubsi/2778},
  abstract = {Digitalization is an ever-increasing phenomenon and is being focused in all prominent research communities around the world. When it comes to businesses, the concept of digitalization can have its far-reaching impacts due to the diverseness of business and distinctiveness of their capabilities. Small and medium enterprises (SMEs) are of dire importance in this research arena, due to their immense share in global economy and organizational characteristics. The concept of digitalization needs special attention for these business specimens. Technology adoption models need to be built which can transcend the utility of digitalization and digital technologies in SMEs. We propose a hypothetical technology adoption model for increasing the digital maturity in small and medium business organizations and further proposing that matured digitalization will lead to centralized business continuity infrastructure which can boost the organizational resilience.},
  language = {en},
  urldate = {2021-04-15},
  journal = {Radtke, Jörg (Hrsg.) ; Klesel, Michael (Hrsg.) ; Niehaves, Björn (Hrsg.): New perspectives on digitalization: Local issues and global impact. Siegen: Universitätsbibliothek Siegen, 2020. - DOI http://dx.doi.org/10.25819/ubsi/1894, S. 84 - 92},
  author = {Syed, Hussain Abid and Schorch, Marén and Hassan, Sohaib S. and Skudelny, Sascha and Grinko, Margarita and Pipek, Volkmar},
  year = {2020},
  annote = {Accepted: 2020-11-06T11:48:13Z},
  }

• ---

  Alizadeh, F., Esau, M., Stevens, G. & Cassens, L. (2020)eXplainable AI: Take one Step Back, Move two Steps forward

  doi:10.18420/muc2020-ws111-369
  [BibTeX] [Abstract] [Download PDF]

  In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.

  @article{alizadeh_explainable_2020,
  title = {{eXplainable} {AI}: {Take} one {Step} {Back}, {Move} two {Steps} forward},
  shorttitle = {{eXplainable} {AI}},
  url = {http://dl.gi.de/handle/20.500.12116/33513},
  doi = {10.18420/muc2020-ws111-369},
  abstract = {In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.},
  language = {en},
  urldate = {2021-04-15},
  author = {Alizadeh, Fatemeh and Esau, Margarita and Stevens, Gunnar and Cassens, Lena},
  year = {2020},
  note = {Accepted: 2020-08-18T15:19:49Z
  Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Lawo, D., Engelbutzeder, P., Esau, M. & Stevens, G. (2020)Networks of Practices: Exploring Design Opportunities for Interconnected Practices

  doi:10.18420/ecscw2020_ep03
  [BibTeX] [Abstract] [Download PDF]

  For over a decade, researchers from the practice-centered computing community are taking social practices as a unit of design. While the first generation focused on a social practice in isolation, more recent work argues for the (inter-)connections of mutually influencing practices as the primary unit of design. We discuss these current approaches to motivate the notion of a network of practices. Utilizing the case of food practices, we construct and analyze a network populated by the answers of 60 participants. Based on this network we suggest how to identify central elements and clusters as well as points for intervention within the overall network, but also within and in-between clusters of practices. Based on this, our work critically discusses how an understanding of practices as a network could improve practice-based research and design.

  @article{lawo_networks_2020,
  title = {Networks of {Practices}: {Exploring} {Design} {Opportunities} for {Interconnected} {Practices}},
  issn = {2510-2591},
  shorttitle = {Networks of {Practices}},
  url = {https://dl.eusset.eu/handle/20.500.12015/3408},
  doi = {10.18420/ecscw2020_ep03},
  abstract = {For over a decade, researchers from the practice-centered computing community are taking social practices as a unit of design. While the first generation focused on a social practice in isolation, more recent work argues for the (inter-)connections of mutually influencing practices as the primary unit of design. We discuss these current approaches to motivate the notion of a network of practices. Utilizing the case of food practices, we construct and analyze a network populated by the answers of 60 participants. Based on this network we suggest how to identify central elements and clusters as well as points for intervention within the overall network, but also within and in-between clusters of practices. Based on this, our work critically discusses how an understanding of practices as a network could improve practice-based research and design.},
  language = {en},
  urldate = {2021-04-16},
  author = {Lawo, Dennis and Engelbutzeder, Philip and Esau, Margarita and Stevens, Gunnar},
  year = {2020},
  note = {Accepted: 2020-06-05T23:52:34Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Paluch, R. (2020)Technical and Affective Practices. An Investigation of Service Robots in Nursing Environments

  doi:10.18420/ecscw2020_dc08
  [BibTeX] [Abstract] [Download PDF]

  This overview explains the first steps of a participatory design project. The aim is to evaluate a service robot for nursing with a qualitative approach and to explore technical and affective practices. The data will be analyzed with practice theory related to the grounded design paradigm. Expert interviews with five care workers and five IT specialists in the field of robotics will be conducted during 2020. Afterwards a series of participatory workshops with participants in need will be carried out focusing on the practices related to robots in caring settings.

  @article{paluch_technical_2020,
  title = {Technical and {Affective} {Practices}. {An} {Investigation} of {Service} {Robots} in {Nursing} {Environments}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/4052},
  doi = {10.18420/ecscw2020_dc08},
  abstract = {This overview explains the first steps of a participatory design project. The aim is to evaluate a service robot for nursing with a qualitative approach and to explore technical and affective practices. The data will be analyzed with practice theory related to the grounded design paradigm. Expert interviews with five care workers and five IT specialists in the field of robotics will be conducted during 2020. Afterwards a series of participatory workshops with participants in need will be carried out focusing on the practices related to robots in caring settings.},
  language = {en},
  urldate = {2021-04-16},
  author = {Paluch, Richard},
  year = {2020},
  note = {Accepted: 2020-06-09T15:13:50Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

• ---

  Pins, D., Boden, A., Essing, B. & Stevens, G. (2020)„Miss Understandable“ – Eine Studie zur Aneignung von Sprachassistenten und dem Umgang mit Fehlinteraktionen

  doi:10.1145/3404983.3405511
  [BibTeX] [Abstract] [Download PDF]

  Diese Studie untersucht die Aneignung und Nutzung von Sprachassistenten wie Google Assistant oder Amazon Alexa in Privathaushalten. Unsere Forschung basiert auf zehn Tiefeninterviews mit Nutzern von Sprachassistenten sowie der Evaluation bestimmter Interaktionen in der Interaktions-historie. Unsere Ergebnisse illustrieren, zu welchen Anlässen Sprachassistenten im heimischen Umfeld genutzt werden, welche Strategien sich die Nutzer in der Interaktion mit Sprachassistenten angeeignet haben, wie die Interaktion abläuft und welche Schwierigkeiten sich bei der Einrichtung und Nutzung des Sprachassistenten ergeben haben. Ein besonderer Fokus der Studie liegt auf Fehlinteraktionen, also Situationen, in denen die Interaktion scheitert oder zu scheitern droht. Unsere Studie zeigt, dass das Nutzungspotenzial der Assistenten häufig nicht ausgeschöpft wird, da die Interaktion in komplexeren Anwendungsfällen häufig misslingt. Die Nutzer verwenden daher den Sprachassistenten eher in einfachen Anwendungsfällen und neue Apps und Anwendungsfälle werden gar nicht erst ausprobiert. Eine Analyse der Aneignungsstrategien, beispielsweise durch eine selbst erstellte Liste mit Befehlen, liefert Erkenntnisse für die Gestaltung von Unterstützungswerkzeugen sowie die Weiterentwicklung und Optimierung von sprachbasierten Mensch-Maschine-Interfaces.

  @article{pins_miss_2020-1,
  title = {„{Miss} {Understandable}“ - {Eine} {Studie} zur {Aneignung} von {Sprachassistenten} und dem {Umgang} mit {Fehlinteraktionen}},
  url = {http://dl.gi.de/handle/20.500.12116/34282},
  doi = {10.1145/3404983.3405511},
  abstract = {Diese Studie untersucht die Aneignung und Nutzung von Sprachassistenten wie Google Assistant oder Amazon Alexa in Privathaushalten. Unsere Forschung basiert auf zehn Tiefeninterviews mit Nutzern von Sprachassistenten sowie der Evaluation bestimmter Interaktionen in der Interaktions-historie. Unsere Ergebnisse illustrieren, zu welchen Anlässen Sprachassistenten im heimischen Umfeld genutzt werden, welche Strategien sich die Nutzer in der Interaktion mit Sprachassistenten angeeignet haben, wie die Interaktion abläuft und welche Schwierigkeiten sich bei der Einrichtung und Nutzung des Sprachassistenten ergeben haben. Ein besonderer Fokus der Studie liegt auf Fehlinteraktionen, also Situationen, in denen die Interaktion scheitert oder zu scheitern droht. Unsere Studie zeigt, dass das Nutzungspotenzial der Assistenten häufig nicht ausgeschöpft wird, da die Interaktion in komplexeren Anwendungsfällen häufig misslingt. Die Nutzer verwenden daher den Sprachassistenten eher in einfachen Anwendungsfällen und neue Apps und Anwendungsfälle werden gar nicht erst ausprobiert. Eine Analyse der Aneignungsstrategien, beispielsweise durch eine selbst erstellte Liste mit Befehlen, liefert Erkenntnisse für die Gestaltung von Unterstützungswerkzeugen sowie die Weiterentwicklung und Optimierung von sprachbasierten Mensch-Maschine-Interfaces.},
  language = {de},
  urldate = {2021-04-16},
  author = {Pins, Dominik and Boden, Alexander and Essing, Britta and Stevens, Gunnar},
  year = {2020},
  note = {Accepted: 2020-09-16T07:52:33Z
  Publisher: ACM},
  }

• ---

  Stevens, G. & Bossauer, P. (2020)Who do you trust: Peers or Technology? A conjoint analysis about computational reputation mechanisms

  doi:10.18420/ecscw2020_ep01
  [BibTeX] [Abstract] [Download PDF]

  Peer-to-peer sharing platforms are taking over an increasingly important role in the platform economy due to their sustainable business model. By sharing private goods and services, the challenge arises to build trust between peers online mostly without any kind of physical presence. Peer rating has been proven as an important mechanism. In this paper, we explore the concept called Trust Score, a computational rating mechanism adopted from car telematics, which can play a similar role in carsharing. For this purpose, we conducted a conjoint analysis where 77 car owners chose between fictitious user profiles. Our results show that in our experiment the telemetric-based score slightly outperforms the peer rating in the decision process, while the participants perceived the peer rating more helpful in retrospect. Further, we discuss potential benefits with regard to existing shortcomings of user rating, but also various concerns that should be considered in concepts like telemetric-based reputation mechanism that supplements existing trust factors such as user ratings.

  @article{stevens_who_2020,
  title = {Who do you trust: {Peers} or {Technology}? {A} conjoint analysis about computational reputation mechanisms},
  issn = {2510-2591},
  shorttitle = {Who do you trust},
  url = {https://dl.eusset.eu/handle/20.500.12015/3402},
  doi = {10.18420/ecscw2020_ep01},
  abstract = {Peer-to-peer sharing platforms are taking over an increasingly important role in the platform economy due to their sustainable business model. By sharing private goods and services, the challenge arises to build trust between peers online mostly without any kind of physical presence. Peer rating has been proven as an important mechanism. In this paper, we explore the concept called Trust Score, a computational rating mechanism adopted from car telematics, which can play a similar role in carsharing. For this purpose, we conducted a conjoint analysis where 77 car owners chose between fictitious user profiles. Our results show that in our experiment the telemetric-based score slightly outperforms the peer rating in the decision process, while the participants perceived the peer rating more helpful in retrospect. Further, we discuss potential benefits with regard to existing shortcomings of user rating, but also various concerns that should be considered in concepts like telemetric-based reputation mechanism that supplements existing trust factors such as user ratings.},
  language = {en},
  urldate = {2021-04-16},
  author = {Stevens, Gunnar and Bossauer, Paul},
  year = {2020},
  note = {Accepted: 2020-06-05T23:52:33Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

• ---

  Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F., Reuter, V., Naegele, G., Bevilacqua, R., Kaspar, H. & Otto, U. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults

  IN European Society for Socially Embedded Technologies (EUSSET), Vol. vol. 4, no. 2, Pages: 12 doi:10.18420/ecscw2020_ws04
  [BibTeX] [Abstract] [Download PDF]

  In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design. In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.

  @article{cerna_learning_2020-2,
  series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
  title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults},
  volume = {vol. 4, no. 2},
  issn = {2510-2591},
  shorttitle = {Learning for life},
  url = {https://dl.eusset.eu/handle/20.500.12015/4062},
  doi = {10.18420/ecscw2020_ws04},
  abstract = {In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design.
  In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.},
  language = {en},
  urldate = {2021-04-15},
  journal = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reuter, Verena and Naegele, Gerhard and Bevilacqua, Roberta and Kaspar, Heidi and Otto, Ulrich},
  year = {2020},
  note = {Accepted: 2020-06-15T07:28:12Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  pages = {12},
  }

2019

• ---

  Taugerbeck, S., Ahmadi, M., Schorch, M., Unbehaun, D., Aal, K. & Wulf, V. (2019)Digital Participation in Prison – A Public Discourse Analysis of the Use of ICT by Inmates

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 233:1–233:26 doi:10.1145/3361114
  [BibTeX] [Abstract] [Download PDF]

  Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.

  @article{taugerbeck_digital_2019,
  title = {Digital {Participation} in {Prison} - {A} {Public} {Discourse} {Analysis} of the {Use} of {ICT} by {Inmates}},
  volume = {3},
  url = {https://doi.org/10.1145/3361114},
  doi = {10.1145/3361114},
  abstract = {Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.},
  number = {GROUP},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Taugerbeck, Sebastian and Ahmadi, Michael and Schorch, Marén and Unbehaun, David and Aal, Konstantin and Wulf, Volker},
  month = dec,
  year = {2019},
  keywords = {digital participation, prisoners, critical hci, discourse analysis, hci for development, qualitative methods},
  pages = {233:1--233:26},
  }

• ---

  Struzek, D., Dickel, M., Randall, D. & Müller, C. (2019)How live streaming church services promotes social participation in rural areas

  IN Interactions, Vol. 27, Pages: 64–69 doi:10.1145/3373263
  [BibTeX] [Download PDF]

  @article{struzek_how_2019,
  title = {How live streaming church services promotes social participation in rural areas},
  volume = {27},
  issn = {1072-5520},
  url = {https://doi.org/10.1145/3373263},
  doi = {10.1145/3373263},
  number = {1},
  urldate = {2021-04-16},
  journal = {Interactions},
  author = {Struzek, David and Dickel, Martin and Randall, Dave and Müller, Claudia},
  month = dec,
  year = {2019},
  keywords = {italg},
  pages = {64--69},
  }

• ---

  Weibert, A., Krüger, M., Aal, K., Salehee, S. S., Khatib, R., Randall, D. & Wulf, V. (2019)Finding Language Classes: Designing a Digital Language Wizard with Refugees and Migrants

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 116:1–116:23 doi:10.1145/3359218
  [BibTeX] [Abstract] [Download PDF]

  For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.

  @article{weibert_finding_2019,
  title = {Finding {Language} {Classes}: {Designing} a {Digital} {Language} {Wizard} with {Refugees} and {Migrants}},
  volume = {3},
  shorttitle = {Finding {Language} {Classes}},
  url = {https://doi.org/10.1145/3359218},
  doi = {10.1145/3359218},
  abstract = {For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.},
  number = {CSCW},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Weibert, Anne and Krüger, Max and Aal, Konstantin and Salehee, Setareh Sadat and Khatib, Renad and Randall, Dave and Wulf, Volker},
  month = nov,
  year = {2019},
  keywords = {language learning, migrants, participatory design, refugees},
  pages = {116:1--116:23},
  }

• ---

  Fröhlich, J. K. & Paluch, R. (2019)Wandel aus Sorge

  IN Komplexe Dynamiken globaler und lokaler Entwicklungen. Verhandlungen des 39. Kongresses der Deutschen Gesellschaft für Soziologie in Göttingen 2018., Vol. 39
  [BibTeX] [Abstract] [Download PDF]

  Der Begriff sozialer Wandel gilt als ein Grundbegriff der Soziologie. Dieser Bezug auf den sozialen Wandel wird seitdem immer wieder perpetuiert: Der Wissenschaftszweig Soziologie hat seinen Ursprung in dem Erleben eines sozialen Wandels und widmet sich fortwährend der Frage, was eigentlich die Moderne auszeichnet, wie es zu diesem Wandel hin zur Moderne gekommen ist, und wie dieser Wandel erforscht werden kann. In diesem Beitrag schlagen wir eine Perspektive vor, die sozialen Wandel auch bei der Verwendung qualitativer Methoden in den Fokus nehmen kann. Dafür lenken wir den Blick auf die erlebbare Veränderung von Erwartungsstrukturen in sozialen Bewegungen. Wir vertreten dabei einen akteurszentrierten Ansatz, um den sozialen Wandel zu untersuchen. Aus einer phänomenologisch-qualitativen Perspektive stellen wir die Frage, wie Zeitlichkeit auf eine Weise erfahren wird, dass sozialer Wandel zum einen als solcher erlebt wird und zum anderen als erstrebenswert bzw. bekämpfenswert erscheint. In diesem Beitrag verdeutlichen wir unsere Perspektive an empirischem Material aus dem Kontext der neuen rechten Bewegung.

  @article{frohlich_wandel_2019,
  title = {Wandel aus {Sorge}},
  volume = {39},
  copyright = {Copyright (c) 2019 Komplexe Dynamiken globaler und lokaler Entwicklungen - 39. Kongress der Deutschen Gesellschaft für Soziologie},
  issn = {2367-4504},
  url = {https://publikationen.soziologie.de/index.php/kongressband_2018/article/view/1053},
  abstract = {Der Begriff sozialer Wandel gilt als ein Grundbegriff der Soziologie. Dieser Bezug auf den sozialen Wandel wird seitdem immer wieder perpetuiert: Der Wissenschaftszweig Soziologie hat seinen Ursprung in dem Erleben eines sozialen Wandels und widmet sich fortwährend der Frage, was eigentlich die Moderne auszeichnet, wie es zu diesem Wandel hin zur Moderne gekommen ist, und wie dieser Wandel erforscht werden kann. In diesem Beitrag schlagen wir eine Perspektive vor, die sozialen Wandel auch bei der Verwendung qualitativer Methoden in den Fokus nehmen kann. Dafür lenken wir den Blick auf die erlebbare Veränderung von Erwartungsstrukturen in sozialen Bewegungen. Wir vertreten dabei einen akteurszentrierten Ansatz, um den sozialen Wandel zu untersuchen. Aus einer phänomenologisch-qualitativen Perspektive stellen wir die Frage, wie Zeitlichkeit auf eine Weise erfahren wird, dass sozialer Wandel zum einen als solcher erlebt wird und zum anderen als erstrebenswert bzw. bekämpfenswert erscheint. In diesem Beitrag verdeutlichen wir unsere Perspektive an empirischem Material aus dem Kontext der neuen rechten Bewegung.},
  language = {de},
  urldate = {2021-04-16},
  journal = {Komplexe Dynamiken globaler und lokaler Entwicklungen. Verhandlungen des 39. Kongresses der Deutschen Gesellschaft für Soziologie in Göttingen 2018.},
  author = {Fröhlich, Johanna Karoline and Paluch, Richard},
  month = oct,
  year = {2019},
  keywords = {Ethnographie, Neue Rechte Bewegung, Phänomenologie, Qualitative Sozialforschung, Soziale Bewegung, sozialer Wandel, Sozialtheorie},
  }

• ---

  Hansson, K., Ludwig, T. & Aitamurto, T. (2019)Capitalizing Relationships: Modes of Participation in Crowdsourcing

  IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 977–1000 doi:10.1007/s10606-018-9341-1
  [BibTeX] [Abstract] [Download PDF]

  While crowds online are increasingly used for data gathering and problem solving, the relationships and structures within these processes remain largely unexamined. For understanding the usage of crowdsourcing and to design appropriate technologies and processes, it is important to understand how different tools support relationships in these contexts. Based on an extensive literature review of existing crowdsourcing tools and practices, we contribute with the development of a typology of alienation in crowdsourcing by using Marx’s theory of alienation. The theory serves as a lens to compare and contrast a number of currently available tools for crowdsourcing, focusing on how relationships between participants are supported and capitalized within the tool. We show how different types of crowdsourcing practices can be described in terms of alienation where the producer, the producers, the consumers, and products are connected in different modes of participation. This systematical application of Marx theory of alienation provides a way to compare the technical support for social relationships in a number of platforms used for crowdsourcing.

  @article{hansson_capitalizing_2019,
  title = {Capitalizing {Relationships}: {Modes} of {Participation} in {Crowdsourcing}},
  volume = {28},
  issn = {1573-7551},
  shorttitle = {Capitalizing {Relationships}},
  url = {https://doi.org/10.1007/s10606-018-9341-1},
  doi = {10.1007/s10606-018-9341-1},
  abstract = {While crowds online are increasingly used for data gathering and problem solving, the relationships and structures within these processes remain largely unexamined. For understanding the usage of crowdsourcing and to design appropriate technologies and processes, it is important to understand how different tools support relationships in these contexts. Based on an extensive literature review of existing crowdsourcing tools and practices, we contribute with the development of a typology of alienation in crowdsourcing by using Marx’s theory of alienation. The theory serves as a lens to compare and contrast a number of currently available tools for crowdsourcing, focusing on how relationships between participants are supported and capitalized within the tool. We show how different types of crowdsourcing practices can be described in terms of alienation where the producer, the producers, the consumers, and products are connected in different modes of participation. This systematical application of Marx theory of alienation provides a way to compare the technical support for social relationships in a number of platforms used for crowdsourcing.},
  language = {en},
  number = {5},
  urldate = {2021-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Hansson, Karin and Ludwig, Thomas and Aitamurto, Tanja},
  month = sep,
  year = {2019},
  pages = {977--1000},
  }

• ---

  Simonsen, J., Karasti, H. & Hertzum, M. (2019)Infrastructuring and Participatory Design: Exploring Infrastructural Inversion as Analytic, Empirical and Generative

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-019-09365-w
  [BibTeX] [Abstract] [Download PDF]

  The participatory design of CSCW systems increasingly embraces activities of reconfiguring the use of existing interconnected systems in addition to developing and implementing new. In this article, we refer to such activities of changing and improving collaboration through the means of existing information infrastructures as infrastructuring. We investigate a relational perspective on infrastructuring and provide an overview and a detailed account of a local infrastructuring process by tracing the concrete relations that emerged. The elusive quality of information infrastructures as being invisible is analyzed through the notion of infrastructural inversion. Infrastructural inversion is the gestalt switch of shifting attention from the activities invisibly supported by an infrastructure to the activities that enable the infrastructure to function and meet desired needs for collaborative support. Initially, infrastructural inversion was conceived as a conceptual-analytic notion, but recent research has also positioned it as an empirical-ethnographic and generative-designerly resource. In this study, we rely on all of these stances and contribute to the generative-designerly position. We explain the notion of infrastructural inversion and describe how it is distinct from the CSCW concept of articulation work. The context of the analysis includes a participatory design project that sought to reduce patients’ fasting time prior to surgical operations by improving the interdepartmental coordination at a hospital. The project revealed the webs of relations and interdependencies in which fasting time is inscribed at the local level as well as regionally, nationally, and beyond. We pursue the relations, trace their connectedness across multiple scopes, and show how the process alternated between empirical and analytic activities of exploring relations and design-oriented activities of reaching closure. Our analysis shows that the notion of infrastructural inversion can enrich participatory design: Infrastructural inversion embraces the exploratory activities of tracing relations, while the design agenda drove the need for reaching closure. We conclude by discussing lessons learned for infrastructuring and for participatory design that engages with infrastructuring.

  @article{simonsen_infrastructuring_2019,
  title = {Infrastructuring and {Participatory} {Design}: {Exploring} {Infrastructural} {Inversion} as {Analytic}, {Empirical} and {Generative}},
  issn = {1573-7551},
  url = {https://doi.org/10.1007/s10606-019-09365-w},
  doi = {10.1007/s10606-019-09365-w},
  abstract = {The participatory design of CSCW systems increasingly embraces activities of reconfiguring the use of existing interconnected systems in addition to developing and implementing new. In this article, we refer to such activities of changing and improving collaboration through the means of existing information infrastructures as infrastructuring. We investigate a relational perspective on infrastructuring and provide an overview and a detailed account of a local infrastructuring process by tracing the concrete relations that emerged. The elusive quality of information infrastructures as being invisible is analyzed through the notion of infrastructural inversion. Infrastructural inversion is the gestalt switch of shifting attention from the activities invisibly supported by an infrastructure to the activities that enable the infrastructure to function and meet desired needs for collaborative support. Initially, infrastructural inversion was conceived as a conceptual-analytic notion, but recent research has also positioned it as an empirical-ethnographic and generative-designerly resource. In this study, we rely on all of these stances and contribute to the generative-designerly position. We explain the notion of infrastructural inversion and describe how it is distinct from the CSCW concept of articulation work. The context of the analysis includes a participatory design project that sought to reduce patients' fasting time prior to surgical operations by improving the interdepartmental coordination at a hospital. The project revealed the webs of relations and interdependencies in which fasting time is inscribed at the local level as well as regionally, nationally, and beyond. We pursue the relations, trace their connectedness across multiple scopes, and show how the process alternated between empirical and analytic activities of exploring relations and design-oriented activities of reaching closure. Our analysis shows that the notion of infrastructural inversion can enrich participatory design: Infrastructural inversion embraces the exploratory activities of tracing relations, while the design agenda drove the need for reaching closure. We conclude by discussing lessons learned for infrastructuring and for participatory design that engages with infrastructuring.},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Simonsen, Jesper and Karasti, Helena and Hertzum, Morten},
  month = jul,
  year = {2019},
  }

• ---

  Mosconi, G., Li, Q., Randall, D., Karasti, H., Tolmie, P., Barutzky, J., Korn, M. & Pipek, V. (2019)Three Gaps in Opening Science

  IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 749–789 doi:10.1007/s10606-019-09354-z
  [BibTeX] [Abstract] [Download PDF]

  The Open Science (OS) agenda has potentially massive cultural, organizational and infrastructural consequences. Ambitions for OS-driven policies have proliferated, within which researchers are expected to publish their scientific data. Significant research has been devoted to studying the issues associated with managing Open Research Data. Digital curation, as it is typically known, seeks to assess data management issues to ensure its long-term value and encourage secondary use. Hitherto, relatively little interest has been shown in examining the immense gap that exists between the OS grand vision and researchers’ actual data practices. Our specific contribution is to examine research data practices before systematic attempts at curation are made. We suggest that interdisciplinary ethnographically-driven contexts offer a perspicuous opportunity to understand the Data Curation and Research Data Management issues that can problematize uptake. These relate to obvious discrepancies between Open Research Data policies and subject-specific research practices and needs. Not least, it opens up questions about how data is constituted in different disciplinary and interdisciplinary contexts. We present a detailed empirical account of interdisciplinary ethnographically-driven research contexts in order to clarify critical aspects of the OS agenda and how to realize its benefits, highlighting three gaps: between policy and practice, in knowledge, and in tool use and development.

  @article{mosconi_three_2019,
  title = {Three {Gaps} in {Opening} {Science}},
  volume = {28},
  issn = {1573-7551},
  url = {https://doi.org/10.1007/s10606-019-09354-z},
  doi = {10.1007/s10606-019-09354-z},
  abstract = {The Open Science (OS) agenda has potentially massive cultural, organizational and infrastructural consequences. Ambitions for OS-driven policies have proliferated, within which researchers are expected to publish their scientific data. Significant research has been devoted to studying the issues associated with managing Open Research Data. Digital curation, as it is typically known, seeks to assess data management issues to ensure its long-term value and encourage secondary use. Hitherto, relatively little interest has been shown in examining the immense gap that exists between the OS grand vision and researchers’ actual data practices. Our specific contribution is to examine research data practices before systematic attempts at curation are made. We suggest that interdisciplinary ethnographically-driven contexts offer a perspicuous opportunity to understand the Data Curation and Research Data Management issues that can problematize uptake. These relate to obvious discrepancies between Open Research Data policies and subject-specific research practices and needs. Not least, it opens up questions about how data is constituted in different disciplinary and interdisciplinary contexts. We present a detailed empirical account of interdisciplinary ethnographically-driven research contexts in order to clarify critical aspects of the OS agenda and how to realize its benefits, highlighting three gaps: between policy and practice, in knowledge, and in tool use and development.},
  language = {en},
  number = {3},
  urldate = {2021-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Mosconi, Gaia and Li, Qinyu and Randall, Dave and Karasti, Helena and Tolmie, Peter and Barutzky, Jana and Korn, Matthias and Pipek, Volkmar},
  month = jun,
  year = {2019},
  pages = {749--789},
  }

• ---

  Hoffmann, S., de Carvalho, A. F. P., Abele, D., Schweitzer, M., Tolmie, P. & Wulf, V. (2019)Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design

  IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 469–509 doi:10.1007/s10606-019-09355-y
  [BibTeX] [Abstract] [Download PDF]

  Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.

  @article{hoffmann_cyber-physical_2019,
  title = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}: {Towards} a {Model} {Enabling} {Design}},
  volume = {28},
  issn = {1573-7551},
  shorttitle = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}},
  url = {https://doi.org/10.1007/s10606-019-09355-y},
  doi = {10.1007/s10606-019-09355-y},
  abstract = {Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.},
  language = {en},
  number = {3},
  urldate = {2021-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Hoffmann, Sven and de Carvalho, Aparecido Fabiano Pinatti and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Wulf, Volker},
  month = jun,
  year = {2019},
  pages = {469--509},
  }

• ---

  Wulf, V., Misaki, K., Randall, D. & Rohde, M. (2019)Travelling by Taxi Brousse in Madagascar: An Investigation into Practices of Overland Transportation

  IN Media in Action, Pages: 57–97
  [BibTeX] [Download PDF]

  @article{wulf_travelling_2019,
  title = {Travelling by {Taxi} {Brousse} in {Madagascar}: {An} {Investigation} into {Practices} of {Overland} {Transportation}},
  copyright = {Copyright (c)},
  shorttitle = {Travelling by {Taxi} {Brousse} in {Madagascar}},
  url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/34},
  language = {en},
  number = {1},
  urldate = {2021-04-16},
  journal = {Media in Action},
  author = {Wulf, Volker and Misaki, Kaoru and Randall, Dave and Rohde, Markus},
  month = may,
  year = {2019},
  note = {Number: 1},
  pages = {57--97},
  }

• ---

  Aal, K., Schorch, M., Elkilani, E. B. H. & Wulf, V. (2019)Facebook and the Mass Media in Tunisia

  IN Media in Action, Pages: 135–168
  [BibTeX] [Download PDF]

  @article{aal_facebook_2019,
  title = {Facebook and the {Mass} {Media} in {Tunisia}},
  copyright = {Copyright (c)},
  url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/36},
  language = {en},
  number = {1},
  urldate = {2021-04-16},
  journal = {Media in Action},
  author = {Aal, Konstantin and Schorch, Marén and Elkilani, Esma Ben Hadj and Wulf, Volker},
  month = may,
  year = {2019},
  note = {Number: 1},
  pages = {135--168},
  }

• ---

  Freitas, L., Neto, M., Muller, F. F., de Leal, D. C., Abelém, A. & Klautau, A. (2019)Desenvolvimento de redes comunitárias na região amazônica com uso de redes em malha sem fio através da plataforma LibreMesh

  IN Anais do Computer on the Beach, Pages: 807–808
  [BibTeX] [Abstract] [Download PDF]

  Abstract. Currently, there are about 3.6 billion people in the world without any kind of Internet access. Parallel to this, we have the connectivity as a funda- mental part for insertion of the individual in a globalized society. Thus, with the understanding of Internet access as a basic right of citizenship, the con- cept of community networks arises. This network is characterized by low cost, minimal complexity, ease of deployment and expansion, as well as the active participation of the beneficiary community in its development. This study in- tends to describe the process of implementation of a community network with application of wireless mesh network using the LibreMesh free platform in the community of Boa Vista do Acara´ in Para´.

  @article{freitas_desenvolvimento_2019,
  title = {Desenvolvimento de redes comunitárias na região amazônica com uso de redes em malha sem fio através da plataforma {LibreMesh}},
  copyright = {Copyright (c) 2019 Anais do Computer on the Beach},
  issn = {2358-0852},
  url = {https://periodicos.univali.br/index.php/acotb/article/view/14425},
  abstract = {Abstract. Currently, there are about 3.6 billion people in the world without any kind of Internet access. Parallel to this, we have the connectivity as a funda- mental part for insertion of the individual in a globalized society. Thus, with the understanding of Internet access as a basic right of citizenship, the con- cept of community networks arises. This network is characterized by low cost, minimal complexity, ease of deployment and expansion, as well as the active participation of the beneficiary community in its development. This study in- tends to describe the process of implementation of a community network with application of wireless mesh network using the LibreMesh free platform in the community of Boa Vista do Acara´ in Para´.},
  language = {pt},
  urldate = {2023-10-25},
  journal = {Anais do Computer on the Beach},
  author = {Freitas, Lorena and Neto, Moacir and Muller, Francisco F. and Leal, Debora de Castro and Abelém, Antônio and Klautau, Aldebaro},
  month = may,
  year = {2019},
  pages = {807--808},
  }

• ---

  Kaufhold, M., Reuter, C. & Ludwig, T. (2019)FLOW EXPERIENCE IN SOFTWARE ENGINEERING: DEVELOPMENT AND EVALUATION OF DESIGN OPTIONS FOR ECLIPSE

  IN Research-in-Progress Papers
  [BibTeX] [Download PDF]

  @article{kaufhold_flow_2019,
  title = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}: {DEVELOPMENT} {AND} {EVALUATION} {OF} {DESIGN} {OPTIONS} {FOR} {ECLIPSE}},
  shorttitle = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}},
  url = {https://aisel.aisnet.org/ecis2019_rip/17},
  journal = {Research-in-Progress Papers},
  author = {Kaufhold, Marc-Andre and Reuter, Christian and Ludwig, Thomas},
  month = may,
  year = {2019},
  }

• ---

  Vonholdt, S., Stevens, G. & Becker, D. (2019)Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie

  IN Wirtschaftsinformatik 2019 Proceedings
  [BibTeX] [Download PDF]

  @article{vonholdt_stakeholder-analyse_2019,
  title = {Stakeholder-{Analyse} zum {Einsatz} {IIoT}-basierter {Frischeinformationen} in der {Lebensmittelindustrie}},
  url = {https://aisel.aisnet.org/wi2019/track01/papers/6},
  journal = {Wirtschaftsinformatik 2019 Proceedings},
  author = {Vonholdt, Stephanie and Stevens, Gunnar and Becker, Darius},
  month = mar,
  year = {2019},
  }

• ---

  Vonholdt, S., Stevens, G., Kleih, K. & Boden, A. (2019)Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie

  IN Wirtschaftsinformatik 2019 Proceedings
  [BibTeX] [Download PDF]

  @article{vonholdt_digitale_2019,
  title = {Digitale {Rückverfolgbarkeit} von {Lebensmitteln}: {Eine} verbraucherinformatische {Studie}},
  shorttitle = {Digitale {Rückverfolgbarkeit} von {Lebensmitteln}},
  url = {https://aisel.aisnet.org/wi2019/track12/papers/11},
  journal = {Wirtschaftsinformatik 2019 Proceedings},
  author = {Vonholdt, Stephanie and Stevens, Gunnar and Kleih, Karoline and Boden, Alexander},
  month = feb,
  year = {2019},
  }

• ---

  Seufert, A. & Vitt, N. (2019)Medien zur DSGVO: Die Berichterstattung vor und seit dem Stichtag im Vergleich

  IN Wirtschaftsinformatik & Management, Vol. 11, Pages: 22–31 doi:10.1365/s35764-019-0158-6
  [BibTeX] [Download PDF]

  @article{seufert_medien_2019,
  title = {Medien zur {DSGVO}: {Die} {Berichterstattung} vor und seit dem {Stichtag} im {Vergleich}},
  volume = {11},
  issn = {1867-5913},
  shorttitle = {Medien zur {DSGVO}},
  url = {https://doi.org/10.1365/s35764-019-0158-6},
  doi = {10.1365/s35764-019-0158-6},
  language = {de},
  number = {1},
  urldate = {2021-04-16},
  journal = {Wirtschaftsinformatik \& Management},
  author = {Seufert, Anna-Magdalena and Vitt, Nico},
  month = feb,
  year = {2019},
  pages = {22--31},
  }

• ---

  Meurer, J. & Wulf, V. (2019)GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities

  IN Wirtschaftsinformatik 2019 Proceedings
  [BibTeX] [Download PDF]

  @article{meurer_ganesha_2019,
  title = {{GaNEsHA}: {Opportunities} for {Sustainable} {Transportation} in {Smart} {Cities}},
  shorttitle = {{GaNEsHA}},
  url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/4},
  journal = {Wirtschaftsinformatik 2019 Proceedings},
  author = {Meurer, Johanna and Wulf, Volker},
  month = feb,
  year = {2019},
  keywords = {ganesha},
  }

• ---

  Jasche, F., Kirchhübel, J. & Ludwig, T. (2019)Mixed Reality for supporting Remote-Meetings

  IN Wirtschaftsinformatik 2019 Proceedings
  [BibTeX] [Download PDF]

  @article{jasche_mixed_2019,
  title = {Mixed {Reality} for supporting {Remote}-{Meetings}},
  url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/2},
  journal = {Wirtschaftsinformatik 2019 Proceedings},
  author = {Jasche, Florian and Kirchhübel, Jasmin and Ludwig, Thomas},
  month = feb,
  year = {2019},
  }

• ---

  Stevens, G., Boden, A., Winterberg, L., Gómez, J. & Bala, C. (2019)Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformatik

  IN Wirtschaftsinformatik 2019 Proceedings
  [BibTeX] [Download PDF]

  @article{stevens_digitaler_2019,
  title = {Digitaler {Konsum}: {Herausforderungen} und {Chancen} der {Verbraucherinformatik}},
  shorttitle = {Digitaler {Konsum}},
  url = {https://aisel.aisnet.org/wi2019/workshops/papers/6},
  journal = {Wirtschaftsinformatik 2019 Proceedings},
  author = {Stevens, Gunnar and Boden, Alexander and Winterberg, Lars and Gómez, Jorge and Bala, Christian},
  month = feb,
  year = {2019},
  }

• ---

  Kaufhold, M., Reuter, C. & Ludwig, T. (2019)Cross-Media Usage of Social Big Data for Emergency Services and Volunteer Communities: Approaches, Development and Challenges of Multi-Platform Social Media Services

  IN arXiv preprint arXiv:1907.07725
  [BibTeX]

  @article{kaufhold_cross-media_2019,
  title = {Cross-{Media} {Usage} of {Social} {Big} {Data} for {Emergency} {Services} and {Volunteer} {Communities}: {Approaches}, {Development} and {Challenges} of {Multi}-{Platform} {Social} {Media} {Services}},
  journal = {arXiv preprint arXiv:1907.07725},
  author = {Kaufhold, Marc-André and Reuter, Christian and Ludwig, Thomas},
  year = {2019},
  }

• ---

  Vaziri, D. D., Unbehaun, D., Aal, K., Shklovski, I., Wieching, R., Schreiber, D. & Wulf, V. (2019)Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing

  IN Journal of Enabling Technologies, Vol. 13, Pages: 40–50
  [BibTeX]

  @article{vaziri_negotiating_2019,
  title = {Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing},
  volume = {13},
  number = {1},
  journal = {Journal of Enabling Technologies},
  author = {Vaziri, Daryoush Daniel and Unbehaun, David and Aal, Konstantin and Shklovski, Irina and Wieching, Rainer and Schreiber, Dirk and Wulf, Volker},
  year = {2019},
  pages = {40--50},
  annote = {Publisher: Emerald Publishing Limited},
  }

• ---

  Landwehr, M., Borning, A. & Wulf, V. (2019)The High Cost of Free Services: Problems with Surveillance Capitalism and Possible Alternatives for IT Infrastructure

  [BibTeX] [Download PDF]

  @article{landwehr_high_2019,
  title = {The {High} {Cost} of {Free} {Services}: {Problems} with {Surveillance} {Capitalism} and {Possible} {Alternatives} for {IT} {Infrastructure}},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/06/landwehr-limits-2019_final.pdf},
  author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker},
  year = {2019},
  }

• ---

  Kaufhold, M., Gizikis, A., Reuter, C., Habdank, M. & Grinko, M. (2019)Avoiding Chaotic Use of Social Media during Emergencies: Evaluation of Citizens’ Guidelines

  IN Journal of Contingencies and Crisis Management (JCCM) doi:10.1111/1468-5973.12249
  [BibTeX] [Download PDF]

  @article{kaufhold_avoiding_2019,
  title = {Avoiding {Chaotic} {Use} of {Social} {Media} during {Emergencies}: {Evaluation} of {Citizens}' {Guidelines}},
  url = {http://www.peasec.de/paper/2018/2018_KaufholdGizikisReuterHabdankGrinko_DesignEvaluationCitizenGuidelines_JCCM.pdf https://onlinelibrary.wiley.com/doi/abs/10.1111/1468-5973.12249},
  doi = {10.1111/1468-5973.12249},
  journal = {Journal of Contingencies and Crisis Management (JCCM)},
  author = {Kaufhold, Marc-André and Gizikis, Alexis and Reuter, Christian and Habdank, Matthias and Grinko, Margarita},
  year = {2019},
  keywords = {A-Paper, EmerGent, KontiKat},
  }

• ---

  Aal, T., Taugerbeck, S., Esau, M., Aal, K., Tolmie, P. & Wulf, V. (2019)The Social Mile – How (Psychosocial) ICT can Help to Promote Resocialization and to Overcome Prison

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 248:1–248:31 doi:10.1145/3370270
  [BibTeX] [Abstract] [Download PDF]

  There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.

  @article{aal_social_2019,
  title = {The {Social} {Mile} - {How} ({Psychosocial}) {ICT} can {Help} to {Promote} {Resocialization} and to {Overcome} {Prison}},
  volume = {3},
  url = {https://doi.org/10.1145/3370270},
  doi = {10.1145/3370270},
  abstract = {There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.},
  number = {GROUP},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Aal, Tanja and Taugerbeck, Sebastian and Esau, Margarita and Aal, Konstantin and Tolmie, Peter and Wulf, Volker},
  month = dec,
  year = {2019},
  keywords = {italg, ai-infused, cscw, digital participation, prison, prisoners, psychosocial ict, qualitative research, smart mirror, social participation, voice-based technology},
  pages = {248:1--248:31},
  }

• ---

  Saeed, S., Pipek, V., Rohde, M., Reuter, C., de Carvalho, A. F. P. & Wulf, V. (2019)Nomadic Knowledge Sharing Practices and Challenges: Findings From a Long-Term Case Study

  IN IEEE Access, Vol. 7, Pages: 63564–63577
  [BibTeX]

  @article{saeed_nomadic_2019,
  title = {Nomadic {Knowledge} {Sharing} {Practices} and {Challenges}: {Findings} {From} a {Long}-{Term} {Case} {Study}},
  volume = {7},
  journal = {IEEE Access},
  author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Reuter, Christian and de Carvalho, Aparecido Fabiano Pinatti and Wulf, Volker},
  year = {2019},
  pages = {63564--63577},
  annote = {Publisher: IEEE},
  }

• ---

  Jakobi, T., Patil, S., Randall, D., Stevens, G. & Wulf, V. (2019)It Is About What They Could Do with the Data: A User Perspective on Privacy in Smart Metering

  IN ACM Trans. Comput.-Hum. Interact., Vol. 26, Pages: 2:1–2:44 doi:10.1145/3281444
  [BibTeX] [Download PDF]

  @article{jakobi_it_2019,
  title = {It {Is} {About} {What} {They} {Could} {Do} with the {Data}: {A} {User} {Perspective} on {Privacy} in {Smart} {Metering}},
  volume = {26},
  issn = {1073-0516},
  url = {http://doi.acm.org/10.1145/3281444},
  doi = {10.1145/3281444},
  number = {1},
  journal = {ACM Trans. Comput.-Hum. Interact.},
  author = {Jakobi, Timo and Patil, Sameer and Randall, Dave and Stevens, Gunnar and Wulf, Volker},
  year = {2019},
  keywords = {design probe, privacy preferences, privacy settings, Smart metering, smart meters, usable privacy},
  pages = {2:1--2:44},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Struzek, D., Müller, C. & Boden, A. (2019)Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer

  , Pages: 5
  [BibTeX] [Abstract]

  This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.

  @article{struzek_entwicklung_2019,
  title = {Entwicklung einer alltagsnahen persuasiven {App} zur {Bewegungsmotivation} für ältere {Nutzerinnen} und {Nutzer}},
  abstract = {This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.},
  language = {de},
  author = {Struzek, David and Müller, Claudia and Boden, Alexander},
  year = {2019},
  keywords = {italg},
  pages = {5},
  }

• ---

  Castelli, N., Stevens, G. & Jakobi, T. (2019)Information Visualization at Home: A literature survey of consumption feedback design

  [BibTeX]

  @article{castelli_information_2019,
  title = {Information {Visualization} at {Home}: {A} literature survey of consumption feedback design},
  author = {Castelli, Nico and Stevens, Gunnar and Jakobi, Timo},
  year = {2019},
  }

• ---

  Sekulla, A., Giatagantzidis, J., Dax, J. & Pipek, V. (2019)A Lightweight Tool for Measuring the Impact of IT Security Controls in Critical Infrastructures

  doi:10.18420/ECSCW2019_P03
  [BibTeX] [Abstract] [Download PDF]

  IT security is a cost-intensive aspect of SMEs. Critical infrastructures, in particular, are increasingly dependent on good IT security. Increasing security, however, can limit the usability of existing applications and work processes. Based on empirical studies inclusive workshops in the field, we designed a lightweight tool and integrated it into an inter-organizational knowledge exchange platform. With the tool, we want to offer an opportunity to get experience and feedback directly from those employees, who are directly affected by IT security controls. So, the IT security officer can react to it and gain more insight into the impact of IT security controls. They are in the position to administrate the tool’s backend company-internally, while chosen data can be exported and discussed on the inter-organizational platform. Hence, this tool supports a community building effect on organizational and inter-organizational level.

  @article{sekulla_lightweight_2019,
  title = {A {Lightweight} {Tool} for {Measuring} the {Impact} of {IT} {Security} {Controls} in {Critical} {Infrastructures}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/3288},
  doi = {10.18420/ECSCW2019_P03},
  abstract = {IT security is a cost-intensive aspect of SMEs. Critical infrastructures, in particular, are increasingly dependent on good IT security. Increasing security, however, can limit the usability of existing applications and work processes. Based on empirical studies inclusive workshops in the field, we designed a lightweight tool and integrated it into an inter-organizational knowledge exchange platform. With the tool, we want to offer an opportunity to get experience and feedback directly from those employees, who are directly affected by IT security controls. So, the IT security officer can react to it and gain more insight into the impact of IT security controls. They are in the position to administrate the tool’s backend company-internally, while chosen data can be exported and discussed on the inter-organizational platform. Hence, this tool supports a community building effect on organizational and inter-organizational level.},
  language = {en},
  urldate = {2021-12-14},
  author = {Sekulla, André and Giatagantzidis, Jiannis and Dax, Julian and Pipek, Volkmar},
  year = {2019},
  keywords = {sidate},
  }

• ---

  Weise, F. J., Hauptmeier, H., Stratford, K. J., Hayward, M. W., Aal, K., Heuer, M., Tomeletso, M., Wulf, V., Somers, M. J. & Stein, A. B. (2019)Lions at the Gates: Trans-disciplinary Design of an Early Warning System to Improve Human-Lion Coexistence

  IN Frontiers in Ecology and Evolution, Vol. 6 doi:10.3389/fevo.2018.00242
  [BibTeX] [Abstract] [Download PDF]

  Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.

  @article{weise_lions_2019,
  title = {Lions at the {Gates}: {Trans}-disciplinary {Design} of an {Early} {Warning} {System} to {Improve} {Human}-{Lion} {Coexistence}},
  volume = {6},
  issn = {2296-701X},
  shorttitle = {Lions at the {Gates}},
  url = {https://www.frontiersin.org/articles/10.3389/fevo.2018.00242/full},
  doi = {10.3389/fevo.2018.00242},
  abstract = {Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.},
  language = {English},
  urldate = {2021-04-16},
  journal = {Frontiers in Ecology and Evolution},
  author = {Weise, Florian J. and Hauptmeier, Helmut and Stratford, Ken J. and Hayward, Matthew W. and Aal, Konstantin and Heuer, Marcus and Tomeletso, Mathata and Wulf, Volker and Somers, Michael J. and Stein, Andrew B.},
  year = {2019},
  note = {Publisher: Frontiers},
  keywords = {thesis, Alert System, coexistence, Conflict mitigation, early warning, Geofencing, grounded design, Lion (Panthera leo), Socio-informatics},
  }

• ---

  Brose, H. & Kirschsieper, D. (2019)Beschleunigung ohne Ende? Über Zeit und Zeitlichkeit in Organisationen

  IN Maja Apelt, Ingo Bode, Raimund Hasse, Uli Meyer, Victoria V. Groddeck, Maximiliane Wilkesmann & Arnold Windeler (Hrsg.), Handbuch Organisationssoziologie, Vol. Teil III: Aktuelle Themen und Mastertrends, Wiesbaden: Springer VS
  [BibTeX]

  @article{brose_beschleunigung_2019,
  title = {Beschleunigung ohne {Ende}? Über {Zeit} und {Zeitlichkeit} in {Organisationen}},
  volume = {Teil III: Aktuelle Themen und Mastertrends, Wiesbaden: Springer VS},
  journal = {Maja Apelt, Ingo Bode, Raimund Hasse, Uli Meyer, Victoria V. Groddeck, Maximiliane Wilkesmann \& Arnold Windeler (Hrsg.), Handbuch Organisationssoziologie},
  author = {Brose, Hanns-Georg and Kirschsieper, Dennis},
  year = {2019},
  }

• ---

  Jakobi, T., Seufert, A., Stevens, G. & Becker, M. (2019)Webtracking im neuen Datenschutzrecht – Gestaltungspotentiale an der Schnittstelle von Rechtswissenschaften und HCI

  doi:10.1145/3340764.3340790
  [BibTeX] [Abstract] [Download PDF]

  Die DSGVO regelt derzeit den Umgang mit personenbezogenen Daten grundlegend neu und eröffnet dadurch neue Spielräume. Gleichzeitig erzeugt sie große Unsicherheit unter den Betroffenen. Ein Beispiel hierfür sind Webtracker, die Gestaltern auf Basis zum Teil umfangreicher (personenbezogener) Datenerhebung helfen, die Utility und Usability ihrer Webseiten zu verbessern, oder Betreiber deren Finanzierung ermöglichen. Vor diesem Hintergrund zeigen wir in diesem Beitrag zunächst die praktische Relevanz von Webtracking durch die Sammlung der Webtracker der jeweils 100 populärsten Seiten der 28 EU-Mitglieder. Darauf aufbauend zeigen wir, welche Daten diese Tracker sammeln und analysieren Rechtsgrundlagen. Schließlich diskutieren wir mögliche gestalterische und architektonische Konsequenzen zur Erfüllung der rechtlich skizzierten Anforderungen unter Berücksichtigung der Benutzerperspektive.

  @article{jakobi_webtracking_2019,
  title = {Webtracking im neuen {Datenschutzrecht} - {Gestaltungspotentiale} an der {Schnittstelle} von {Rechtswissenschaften} und {HCI}},
  url = {http://dl.gi.de/handle/20.500.12116/24598},
  doi = {10.1145/3340764.3340790},
  abstract = {Die DSGVO regelt derzeit den Umgang mit personenbezogenen Daten grundlegend neu und eröffnet dadurch neue Spielräume. Gleichzeitig erzeugt sie große Unsicherheit unter den Betroffenen. Ein Beispiel hierfür sind Webtracker, die Gestaltern auf Basis zum Teil umfangreicher (personenbezogener) Datenerhebung helfen, die Utility und Usability ihrer Webseiten zu verbessern, oder Betreiber deren Finanzierung ermöglichen. Vor diesem Hintergrund zeigen wir in diesem Beitrag zunächst die praktische Relevanz von Webtracking durch die Sammlung der Webtracker der jeweils 100 populärsten Seiten der 28 EU-Mitglieder. Darauf aufbauend zeigen wir, welche Daten diese Tracker sammeln und analysieren Rechtsgrundlagen. Schließlich diskutieren wir mögliche gestalterische und architektonische Konsequenzen zur Erfüllung der rechtlich skizzierten Anforderungen unter Berücksichtigung der Benutzerperspektive.},
  language = {de},
  urldate = {2021-04-16},
  author = {Jakobi, Timo and Seufert, Anna-Magdalena and Stevens, Gunnar and Becker, Max},
  year = {2019},
  note = {Accepted: 2019-08-22T04:36:34Z
  Publisher: ACM},
  }

• ---

  Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2019)Living Labs als feministische Forschungsinfrastrukturen: Fallstudie eines Reallabors

  doi:10.18420/MUC2019-WS-626
  [BibTeX] [Abstract] [Download PDF]

  In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.

  @article{ahmadi_living_2019,
  title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Fallstudie} eines {Reallabors}},
  shorttitle = {Living {Labs} als feministische {Forschungsinfrastrukturen}},
  url = {http://dl.gi.de/handle/20.500.12116/25242},
  doi = {10.18420/MUC2019-WS-626},
  abstract = {In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.},
  language = {de},
  urldate = {2021-04-16},
  author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola},
  year = {2019},
  note = {Publisher: Gesellschaft für Informatik e.V.},
  keywords = {Gender and IT, Living Lab, Participatory Action Research, Qualitative Research, Women in Computing},
  }

• ---

  Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Realitycheck on the right to access data

  doi:10.1145/3340764.3344913
  [BibTeX] [Abstract] [Download PDF]

  Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.

  @article{alizadeh_gdpr-realitycheck_2019,
  title = {{GDPR}-{Realitycheck} on the right to access data},
  url = {http://dl.gi.de/handle/20.500.12116/24564},
  doi = {10.1145/3340764.3344913},
  abstract = {Loyalty programs are early examples of companies
  commercially collecting and processing personal data. Today,
  more than ever before, personal information is being used by
  companies of all types for a wide variety of purposes. To limit
  this, the General Data Protection Regulation (GDPR) aims to
  provide consumers with tools to control data collection and
  processing. What this right concretely means, which types of
  tools companies have to provide to their customers and in
  which way, is currently uncertain because precedents from
  case law are missing. Contributing to closing this gap, we turn
  to the example of loyalty cards to supplement current
  implementations of the right to claim data with a user
  perspective. In our hands-on approach, we had 13 households
  request their personal data from their respective loyalty
  program. We investigate expectations of GDPR in general and
  the right to access in particular, observe the process of claiming
  and receiving, and discuss the provided data takeouts. One year
  after the GDPR has come into force, our findings highlight the
  consumer's expectations and knowledge of the GDPR and in
  particular the right to access to inform design of more usable
  privacy enhancing technologies.},
  language = {en},
  urldate = {2021-04-16},
  author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar},
  year = {2019},
  note = {Accepted: 2019-08-22T04:36:27Z
  Publisher: ACM},
  }

• ---

  Carros, F. (2019)Roboter in der Pflege, ein Schreckgespenst?

  doi:10.18420/muc2019-ws-588
  [BibTeX] [Abstract] [Download PDF]

  Humanoide Roboter dringen verstärkt in die Wahrnehmung von Akteuren in der Pflege. Die Darstellung der verfügbaren Systeme wird durch die Medien häufig überzeichnet und führt bei den Betroffenen neben positiven Reaktion auch teilweise zu Ängsten. Dieser Beitrag geht spezifisch auf den Aspekt der Ängste ein. Entmündigung und Datenschutz sind dabei bei allen Akteuren das vorherrschende Thema und führen zu großer Verunsicherung wie das Leben und die Arbeitswelten durch den Einsatz von Robotern verändert werden. Dieser Beitrag zeigt die Ängste der unterschiedlichen Akteure auf und plädiert für eine transparente Entwicklung von Robotern die gemeinsam mit den relevanten Akteuren in der Pflege stattfinden soll.

  @article{carros_roboter_2019,
  title = {Roboter in der {Pflege}, ein {Schreckgespenst}?},
  url = {http://dl.gi.de/handle/20.500.12116/25218},
  doi = {10.18420/muc2019-ws-588},
  abstract = {Humanoide Roboter dringen verstärkt in die Wahrnehmung von Akteuren in der Pflege. Die Darstellung der verfügbaren Systeme wird durch die Medien häufig überzeichnet und führt bei den Betroffenen neben positiven Reaktion auch teilweise zu Ängsten. Dieser Beitrag geht spezifisch auf den Aspekt der Ängste ein. Entmündigung und Datenschutz sind dabei bei allen Akteuren das vorherrschende Thema und führen zu großer Verunsicherung wie das Leben und die Arbeitswelten durch den Einsatz von Robotern verändert werden. Dieser Beitrag zeigt die Ängste der unterschiedlichen Akteure auf und plädiert für eine transparente Entwicklung von Robotern die gemeinsam mit den relevanten Akteuren in der Pflege stattfinden soll.},
  language = {de},
  urldate = {2021-04-16},
  author = {Carros, Felix},
  year = {2019},
  note = {Accepted: 2019-09-05T01:07:28Z
  Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Cerna, K., Ivarsson, J., Weilenmann, A. & Steineck, G. (2019)Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation: An ethnographic study

  IN Journal of Clinical Nursing, Vol. 28, Pages: 2624–2634 doi:https://doi.org/10.1111/jocn.14849
  [BibTeX] [Abstract] [Download PDF]

  Aims and objectives To describe and understand strategies that oncological nurses use to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients. Background Nurse-led self-management of radiation-induced bowel and bladder issues holds the potential to support cancer survivors. Design An ethnographic approach was applied in this study, which adhered to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Methods Data collection was conducted in Sweden between October 2015–April 2018, involving observations of nurses’ daily work, formal and informal interviews, individual and group interviews, and reviews of relevant documents used in the studied practice. Furthermore, 15 supportive nurse–patient talks were observed, and an ethnographic analysis was performed. Results The analysis identified the following three categories of nursing strategies that support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients: encouraging self-reflection, tailoring solutions together and keeping patients motivated. Nurses and patients jointly make sense of patients’ symptoms using data that patients collect about themselves. Based on their shared understanding, they can co-create solutions to meet each individual patient’s needs and develop routines to keep the patient motivated in performing the devised solutions. Conclusions The results indicate that the strategies nurses use to support patients in self-management of radiation-induced bowel and bladder issues entail intertwining patients’ experiences with their nurses’ medical knowledge and specific clinical practice. Nurses’ strategies build on their ability to connect patients’ experiences and the elements of their own work practice. Relevance to clinical practice A deeper understanding of nurses’ strategies to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients can improve other self-management programmes, inform nurses’ education and aid in the design of tools for pelvic-cancer rehabilitation support.

  @article{cerna_supporting_2019,
  title = {Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation: {An} ethnographic study},
  volume = {28},
  copyright = {© 2019 John Wiley \& Sons Ltd},
  issn = {1365-2702},
  shorttitle = {Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation},
  url = {https://onlinelibrary.wiley.com/doi/abs/10.1111/jocn.14849},
  doi = {https://doi.org/10.1111/jocn.14849},
  abstract = {Aims and objectives To describe and understand strategies that oncological nurses use to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients. Background Nurse-led self-management of radiation-induced bowel and bladder issues holds the potential to support cancer survivors. Design An ethnographic approach was applied in this study, which adhered to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Methods Data collection was conducted in Sweden between October 2015–April 2018, involving observations of nurses’ daily work, formal and informal interviews, individual and group interviews, and reviews of relevant documents used in the studied practice. Furthermore, 15 supportive nurse–patient talks were observed, and an ethnographic analysis was performed. Results The analysis identified the following three categories of nursing strategies that support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients: encouraging self-reflection, tailoring solutions together and keeping patients motivated. Nurses and patients jointly make sense of patients’ symptoms using data that patients collect about themselves. Based on their shared understanding, they can co-create solutions to meet each individual patient's needs and develop routines to keep the patient motivated in performing the devised solutions. Conclusions The results indicate that the strategies nurses use to support patients in self-management of radiation-induced bowel and bladder issues entail intertwining patients’ experiences with their nurses’ medical knowledge and specific clinical practice. Nurses’ strategies build on their ability to connect patients’ experiences and the elements of their own work practice. Relevance to clinical practice A deeper understanding of nurses’ strategies to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients can improve other self-management programmes, inform nurses’ education and aid in the design of tools for pelvic-cancer rehabilitation support.},
  language = {en},
  number = {13-14},
  urldate = {2021-04-16},
  journal = {Journal of Clinical Nursing},
  author = {Cerna, Katerina and Ivarsson, Jonas and Weilenmann, Alexandra and Steineck, Gunnar},
  year = {2019},
  note = {\_eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1111/jocn.14849},
  keywords = {italg, ethnography, nurses, nurses’ strategies, nurses’ work, pelvic-cancer rehabilitation, radiation-induced dysfunction},
  pages = {2624--2634},
  }

• ---

  Jahn, E. T., Reindl, A., Müller, M. & Haddadin, S. (2019)Robotik: Wer sind die neuen Assistenten?

  IN Altenheim, Vol. 03, Pages: 30
  [BibTeX] [Download PDF]

  @article{jahn_robotik_2019,
  title = {Robotik: {Wer} sind die neuen {Assistenten}?},
  volume = {03},
  shorttitle = {Robotik},
  url = {https://mediatum.ub.tum.de/1484263},
  number = {58},
  urldate = {2023-11-23},
  journal = {Altenheim},
  author = {Jahn, Eva Theresa and Reindl, Anton and Müller, Martin and Haddadin, Sami},
  year = {2019},
  pages = {30},
  }

• ---

  Müller, C. (2019)Introduction to the thematic focus “Socio-Informatics”

  IN Media in Action, Pages: 9–16
  [BibTeX]

  @article{muller_introduction_2019,
  title = {Introduction to the thematic focus “{Socio}-{Informatics}”},
  number = {1},
  journal = {Media in Action},
  author = {Müller, Claudia},
  year = {2019},
  keywords = {italg},
  pages = {9--16},
  }

• ---

  Müller, C., Kasper, H., Pelzelmayer, K., van Holten, K., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities – the CareComLabs Framework

  doi:10.18420/ecscw2019_p09
  [BibTeX] [Abstract] [Download PDF]

  The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.

  @article{muller_designing_2019,
  title = {Designing for {Sustainable} {Caring} {Communities} – the {CareComLabs} {Framework}},
  issn = {2510-2591},
  url = {https://dl.eusset.eu/handle/20.500.12015/3280},
  doi = {10.18420/ecscw2019_p09},
  abstract = {The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.},
  language = {en},
  urldate = {2021-04-16},
  author = {Müller, Claudia and Kasper, Heidi and Pelzelmayer, Katharina and van Holten, Karin and Struzek, David and Dickel, Martin},
  year = {2019},
  note = {Accepted: 2019-05-22T04:07:28Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

• ---

  Saßmannshausen, S. M. (2019)Menschzentrierte Konzeption eines Systems in der Intensivmedizin

  doi:10.18420/muc2019-up-0310
  [BibTeX] [Abstract] [Download PDF]

  In der Intensivmedizin hat die Pflegedokumentation für die Beurteilung von Pflegeprozessen eine hohe Bedeutung. In vielen Krankenhäusern werden die Patientendaten manuell dokumentiert, was viel Aufwand erfordert und durch die schlechte Lesbarkeit zu Fehlinterpretationen und Fehlentscheidungen führen kann. Durch die menschzentrierte Konzeption eines Systems, sollen die Pflegekräfte im Behandlungsprozess unterstützt werden. Dazu wurde ein Vorgehensmodell entwickelt, welches sich am menschzentrierten Gestaltungsprozess der DIN ISO 9241-210 orientiert und Methoden des Contextual Designs und der Thematic Analysis beinhaltet. Dadurch wurden aus der Nutzungskontextanalyse 90 funktionale Anforderungen abgeleitet, um die Gestaltungslösungen entwickeln und evaluieren zu können. Durch das Konsortium bestehend aus der pixolus GmbH, Philips und der Universitätsklinik Aachen sowie durch die Zusammenarbeit mit zwei Krankenhäusern wurde der Zugang zu realen Nutzern und deren Kontexten sichergestellt.

  @article{sasmannshausen_menschzentrierte_2019,
  title = {Menschzentrierte {Konzeption} eines {Systems} in der {Intensivmedizin}},
  url = {http://dl.gi.de/handle/20.500.12116/24518},
  doi = {10.18420/muc2019-up-0310},
  abstract = {In der Intensivmedizin hat die Pflegedokumentation für die Beurteilung von Pflegeprozessen eine hohe Bedeutung. In vielen Krankenhäusern werden die Patientendaten manuell dokumentiert, was viel Aufwand erfordert und durch die schlechte Lesbarkeit zu Fehlinterpretationen und Fehlentscheidungen führen kann. Durch die menschzentrierte Konzeption eines Systems, sollen die Pflegekräfte im Behandlungsprozess unterstützt werden. Dazu wurde ein Vorgehensmodell entwickelt, welches sich am menschzentrierten Gestaltungsprozess der DIN ISO 9241-210 orientiert und Methoden des Contextual Designs und der Thematic Analysis beinhaltet. Dadurch wurden aus der Nutzungskontextanalyse 90 funktionale Anforderungen abgeleitet, um die Gestaltungslösungen entwickeln und evaluieren zu können. Durch das Konsortium bestehend aus der pixolus GmbH, Philips und der Universitätsklinik Aachen sowie durch die Zusammenarbeit mit zwei Krankenhäusern wurde der Zugang zu realen Nutzern und deren Kontexten sichergestellt.},
  language = {en},
  urldate = {2021-04-16},
  author = {Saßmannshausen, Sheree May},
  year = {2019},
  note = {Accepted: 2019-08-17T20:35:39Z
  Publisher: Gesellschaft für Informatik e.V. Und German UPA e.V.},
  }

• ---

  Lawo, D., Litz, K., Gromov, C., Schwärzer, H. & Stevens, G. (2019)Vegan werden: Nutzung digitaler Medien im Übergang zu einer nachhaltigen Ernährung

  doi:10.1145/3340764.3344447
  [BibTeX] [Abstract] [Download PDF]

  Bisherige Versuche der HCI-Community die Lebensmittelverschwendung oder den CO2-Fußabdruck zu reduzieren, basierten meist auf Persuasive Design Ansätzen. Diese werden jedoch kritisiert, die Alltagswelten und Konsumpraktiken für eine Langzeitwirkung nur unzureichend zu berücksichtigen. Das Problem aufgreifend, untersucht dieser Beitrag die Rolle (digitaler) Medien im Übergang zu einer veganen Ernährungspraktik. Hierfür wurden semi-strukturierte Interviews mit 9 VeganerInnen geführt und vor dem Hintergrund der Praxistheorie analysiert. Die Ergebnisse deuten dabei auf eine intensive Nutzung (digitaler) Medien, insbesondere in der frühen Phase der Änderung der Konsumpraktik. Statt Gamification oder Persuasive Design, zeigt sich Mediennutzung in Form von Irritation, Informationsbereitstellung zur Ausbildung eines vegan-spezifischen Konsumwissens sowie als Vermittler zwischen Gleichgesinnten.

  @article{lawo_vegan_2019,
  title = {Vegan werden: {Nutzung} digitaler {Medien} im Übergang zu einer nachhaltigen {Ernährung}},
  shorttitle = {Vegan werden},
  url = {http://dl.gi.de/handle/20.500.12116/24623},
  doi = {10.1145/3340764.3344447},
  abstract = {Bisherige Versuche der HCI-Community die Lebensmittelverschwendung oder den CO2-Fußabdruck zu reduzieren, basierten meist auf Persuasive Design Ansätzen. Diese werden jedoch kritisiert, die Alltagswelten und Konsumpraktiken für eine Langzeitwirkung nur unzureichend zu berücksichtigen. Das Problem aufgreifend, untersucht dieser Beitrag die Rolle (digitaler) Medien im Übergang zu einer veganen Ernährungspraktik. Hierfür wurden semi-strukturierte Interviews mit 9 VeganerInnen geführt und vor dem Hintergrund der Praxistheorie analysiert. Die Ergebnisse deuten dabei auf eine intensive Nutzung (digitaler) Medien, insbesondere in der frühen Phase der Änderung der Konsumpraktik. Statt Gamification oder Persuasive Design, zeigt sich Mediennutzung in Form von Irritation, Informationsbereitstellung zur Ausbildung eines vegan-spezifischen Konsumwissens sowie als Vermittler zwischen Gleichgesinnten.},
  language = {de},
  urldate = {2021-04-16},
  author = {Lawo, Dennis and Litz, Katharina and Gromov, Christina and Schwärzer, Hannah and Stevens, Gunnar},
  year = {2019},
  note = {Accepted: 2019-08-22T04:36:38Z
  Publisher: ACM},
  }

• ---

  Stevens, G., Meurer, J., Pakusch, C. & Bossauer, P. (2019)Investigating Car Futures from Different Angles

  doi:10.18420/muc2019-ws-453
  [BibTeX] [Abstract] [Download PDF]

  The design of self-driving cars is one of the most exciting and ambitious challenges of our days and every day, new research work is published. In order to give an orientation, this article will present an overview of various methods used to study the human side of autonomous driving. Simplifying roughly, you can distinguish between design science-oriented methods (such as Research through Design, Wizard of Oz or driving simulator ) and behavioral science methods (such as survey, interview, and observation). We show how these methods are adopted in the context of autonomous driving research and dis-cuss their strengths and weaknesses. Due to the complexity of the topic, we will show that mixed method approaches will be suitable to explore the impact of autonomous driving on different levels: the individual, the social interaction and society.

  @article{stevens_investigating_2019,
  title = {Investigating {Car} {Futures} from {Different} {Angles}},
  url = {http://dl.gi.de/handle/20.500.12116/25194},
  doi = {10.18420/muc2019-ws-453},
  abstract = {The design of self-driving cars is one of the most exciting and ambitious challenges of our days and every day, new research work is published. In order to give an orientation, this article will present an overview of various methods used to study the human side of autonomous driving. Simplifying roughly, you can distinguish between design science-oriented methods (such as Research through Design, Wizard of Oz or driving simulator ) and behavioral science methods (such as survey, interview, and observation). We show how these methods are adopted in the context of autonomous driving research and dis-cuss their strengths and weaknesses. Due to the complexity of the topic, we will show that mixed method approaches will be suitable to explore the impact of autonomous driving on different levels: the individual, the social interaction and society.},
  language = {en},
  urldate = {2021-04-16},
  author = {Stevens, Gunnar and Meurer, Johanna and Pakusch, Christina and Bossauer, Paul},
  year = {2019},
  note = {Accepted: 2019-09-05T01:05:23Z
  Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Paluch, R., Krüger, M., Hendrikse, M. M. E., Grimm, G., Hohmann, V. & Meis, M. (2019)Towards plausibility of audiovisual simulations in the laboratory: Methods and first results from subjects with normal hearing or with hearing impairment

  IN Z. Audiol, Pages: 6–15
  [BibTeX] [Download PDF]

  @article{paluch_towards_2019,
  title = {Towards plausibility of audiovisual simulations in the laboratory: {Methods} and first results from subjects with normal hearing or with hearing impairment},
  url = {https://dx.doi.org/10.4126/FRL01-006412919},
  number = {58},
  journal = {Z. Audiol},
  author = {Paluch, Richard and Krüger, Max and Hendrikse, Maartje M. E. and Grimm, Giso and Hohmann, Volker and Meis, Markus},
  year = {2019},
  keywords = {italg},
  pages = {6--15},
  }

• ---

  Jahn, E. T., Krause, J. & Müller, M. (2019)Intuitive Interaktion mit kooperativen Assistenzrobotern für das 3. und 4. Lebensalter (KoBo34): Evaluation von Bedürfnissen und Technikaffinität der Endnutzer/innen

  [BibTeX] [Abstract] [Download PDF]

  Robotischen Systemen wird das Potential zugesprochen, Aufgaben im Alltag älterer Menschen zu übernehmen, dadurch das Risiko der Pflegebedürftigkeit zu reduzieren und ein längeres autonomes Leben zu ermöglichen. Im Projekt KoBo34 wird zu diesem Zweck die intuitive Interaktion mit einem humanoiden kooperativen Assistenzroboter (KoBo) entwickelt. Um eine Grundlage für die technische Entwicklung und die Planung von Nutzerstudien zu legen, müssen Bedürfnisse aus Sicht aller Anspruchsberechtigten, sowie deren Technikaffinität ermittelt werden. Aus den Ergebnissen resultieren drei Szenarien zur Unterstützung von Älteren bei täglichen Routinen.

  @article{jahn_intuitive_2019,
  title = {Intuitive {Interaktion} mit kooperativen {Assistenzrobotern} für das 3. und 4. {Lebensalter} ({KoBo34}): {Evaluation} von {Bedürfnissen} und {Technikaffinität} der {Endnutzer}/innen},
  shorttitle = {Intuitive {Interaktion} mit kooperativen {Assistenzrobotern} für das 3. und 4. {Lebensalter} ({KoBo34})},
  url = {https://dl.gi.de/handle/20.500.12116/25216},
  abstract = {Robotischen Systemen wird das Potential zugesprochen, Aufgaben im Alltag älterer Menschen zu übernehmen, dadurch das Risiko der Pflegebedürftigkeit zu reduzieren und ein längeres autonomes Leben zu ermöglichen. Im Projekt KoBo34 wird zu diesem Zweck die intuitive Interaktion mit einem humanoiden kooperativen Assistenzroboter (KoBo) entwickelt. Um eine Grundlage für die technische Entwicklung und die Planung von Nutzerstudien zu legen, müssen Bedürfnisse aus Sicht aller Anspruchsberechtigten, sowie deren Technikaffinität ermittelt werden. Aus den Ergebnissen resultieren drei Szenarien zur Unterstützung von Älteren bei täglichen Routinen.},
  language = {de},
  urldate = {2023-11-23},
  author = {Jahn, Eva Theresa and Krause, Julia and Müller, Martin},
  year = {2019},
  note = {Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Cerna, K., Lundin, J., Islind, A. S. & Steineck, G. (2019)Supporting Appropriation of Self- Monitoring Tools in Clinical Settings: The Case of Pain in Cancer Rehabilitation

  IN European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2019_p01
  [BibTeX] [Abstract] [Download PDF]

  Self-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.

  @article{cerna_supporting_2019-1,
  series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
  title = {Supporting {Appropriation} of {Self}- {Monitoring} {Tools} in {Clinical} {Settings}: {The} {Case} of {Pain} in {Cancer} {Rehabilitation}},
  issn = {2510-2591},
  shorttitle = {Supporting {Appropriation} of {Self}- {Monitoring} {Tools} in {Clinical} {Settings}},
  url = {https://dl.eusset.eu/handle/20.500.12015/3286},
  doi = {10.18420/ecscw2019_p01},
  abstract = {Self-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.},
  language = {en},
  urldate = {2021-04-16},
  journal = {European Society for Socially Embedded Technologies (EUSSET)},
  author = {Cerna, Katerina and Lundin, Johan and Islind, Anna Sigridur and Steineck, Gunnar},
  year = {2019},
  note = {Accepted: 2019-05-22T04:07:29Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  keywords = {italg},
  }

2018

• ---

  de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M., Tolmie, P., Randall, D. & Wulf, V. (2018)Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-Up

  IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 875–916 doi:10.1007/s10606-018-9320-6
  [BibTeX] [Abstract] [Download PDF]

  Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.

  @article{de_carvalho_embodied_2018,
  title = {Of {Embodied} {Action} and {Sensors}: {Knowledge} and {Expertise} {Sharing} in {Industrial} {Set}-{Up}},
  volume = {27},
  issn = {1573-7551},
  shorttitle = {Of {Embodied} {Action} and {Sensors}},
  url = {https://doi.org/10.1007/s10606-018-9320-6},
  doi = {10.1007/s10606-018-9320-6},
  abstract = {Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.},
  language = {en},
  number = {3},
  urldate = {2021-04-16},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {de Carvalho, Aparecido Fabiano Pinatti and Hoffmann, Sven and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Randall, David and Wulf, Volker},
  month = dec,
  year = {2018},
  pages = {875--916},
  }

• ---

  Higuchi, A. & Takita, M. (2018)ABSENCE OF RELATIVES INFLUENCES MEDICAL PRACTICES FOR NON-CANCER ELDERLY PATIENTS WITH DNAR: A VIGNETTE STUDY

  IN Innovation in Aging, Vol. 2, Pages: 916–916 doi:10.1093/geroni/igy031.3408
  [BibTeX] [Abstract] [Download PDF]

  Abstract. Previous studies revealed that broad range of medical procedures were altered by DNAR order while DNAR was simply defined as withholding cardiopulmona

  @article{higuchi_absence_2018,
  title = {{ABSENCE} {OF} {RELATIVES} {INFLUENCES} {MEDICAL} {PRACTICES} {FOR} {NON}-{CANCER} {ELDERLY} {PATIENTS} {WITH} {DNAR}: {A} {VIGNETTE} {STUDY}},
  volume = {2},
  shorttitle = {{ABSENCE} {OF} {RELATIVES} {INFLUENCES} {MEDICAL} {PRACTICES} {FOR} {NON}-{CANCER} {ELDERLY} {PATIENTS} {WITH} {DNAR}},
  url = {https://academic.oup.com/innovateage/article/2/suppl_1/916/5184060},
  doi = {10.1093/geroni/igy031.3408},
  abstract = {Abstract. Previous studies revealed that broad range of medical procedures were altered by DNAR order while DNAR was simply defined as withholding cardiopulmona},
  language = {en},
  number = {suppl\_1},
  urldate = {2021-04-16},
  journal = {Innovation in Aging},
  author = {Higuchi, A. and Takita, M.},
  month = nov,
  year = {2018},
  note = {Publisher: Oxford Academic},
  pages = {916--916},
  }

• ---

  Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R., Tolmie, P. & Wulf, V. (2018)Facilitating Collaboration and Social Experiences with Videogames in Dementia: Results and Implications from a Participatory Design Study

  IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 175:1–175:23 doi:10.1145/3274444
  [BibTeX] [Download PDF]

  @article{unbehaun_facilitating_2018,
  title = {Facilitating {Collaboration} and {Social} {Experiences} with {Videogames} in {Dementia}: {Results} and {Implications} from a {Participatory} {Design} {Study}},
  volume = {2},
  issn = {2573-0142},
  url = {http://doi.acm.org/10.1145/3274444},
  doi = {10.1145/3274444},
  number = {CSCW},
  journal = {Proc. ACM Hum.-Comput. Interact.},
  author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Tolmie, Peter and Wulf, Volker},
  month = nov,
  year = {2018},
  keywords = {qualitative research, A-Paper, participatory design, dementia, exergame, ict, videogame},
  pages = {175:1--175:23},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Ludwig, T., Pipek, V. & Tolmie, P. (2018)Designing for Collaborative Infrastructuring: Supporting Resonance Activities

  IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 113:1–113:29 doi:10.1145/3274382
  [BibTeX] [Download PDF]

  @article{ludwig_designing_2018,
  title = {Designing for {Collaborative} {Infrastructuring}: {Supporting} {Resonance} {Activities}},
  volume = {2},
  issn = {2573-0142},
  url = {http://doi.acm.org/10.1145/3274382},
  doi = {10.1145/3274382},
  number = {CSCW},
  journal = {Proc. ACM Hum.-Comput. Interact.},
  author = {Ludwig, Thomas and Pipek, Volkmar and Tolmie, Peter},
  month = nov,
  year = {2018},
  keywords = {cscw, appropriation, infrastructuring, resonance activities, sociable technologies},
  pages = {113:1--113:29},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Unbehaun, D., Vaziri, D., Aal, K. & Wieching, R. (2018)MobiAssist – empirische Ergebnisse eines interdisziplinären Forschungsprojekts zur Mobilisierung von Menschen mit Demenz und der Angehörige

  IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
  [BibTeX] [Download PDF]

  @article{unbehaun_mobiassist_2018-1,
  title = {{MobiAssist} – empirische {Ergebnisse} eines interdisziplinären {Forschungsprojekts} zur {Mobilisierung} von {Menschen} mit {Demenz} und der {Angehörige}},
  volume = {51},
  issn = {0948-6704},
  url = {http://link.springer.com/10.1007/s00391-018-1435-3},
  doi = {10.1007/s00391-018-1435-3},
  number = {S1},
  journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie},
  author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Wieching, Rainer},
  month = sep,
  year = {2018},
  keywords = {mobiassist},
  pages = {68},
  }

• ---

  Aladawy, D., Beckers, K. & Pape, S. (2018)PERSUADED: Fighting Social Engineering Attacks with a Serious Game

  IN Trust, Privacy and Security in Digital Business – 15th International Conference, TrustBus 2018, Vol. 11033
  [BibTeX]

  @article{aladawy_persuaded_2018,
  title = {{PERSUADED}: {Fighting} {Social} {Engineering} {Attacks} with a {Serious} {Game}},
  volume = {11033},
  language = {en},
  journal = {Trust, Privacy and Security in Digital Business - 15th International Conference, TrustBus 2018},
  author = {Aladawy, D. and Beckers, K. and Pape, S.},
  month = sep,
  year = {2018},
  note = {ISBN: 978-3-319-98384-4
  Place: Regensburg, Germany},
  keywords = {sidate},
  }

• ---

  Unbehaun, D., Vaziri, D., Aal, K. & Wieching, R. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige

  IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
  [BibTeX] [Download PDF]

  @article{unbehaun_qualitative_2018,
  title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}},
  volume = {51},
  issn = {0948-6704},
  url = {http://link.springer.com/10.1007/s00391-018-1435-3},
  doi = {10.1007/s00391-018-1435-3},
  number = {S1},
  journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie},
  author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Wieching, Rainer},
  month = sep,
  year = {2018},
  pages = {68},
  }

• ---

  Dornhöfer, M., Nasiri, S., Zenkert, J., Unbehaun, D. & Fathi, M. (2018)Tablet-basiertes Wissens- und Ausbildungssystem zur Unterstützung von Menschen mit Demenz und deren Angehörige

  IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
  [BibTeX] [Download PDF]

  @article{dornhofer_tablet-basiertes_2018,
  title = {Tablet-basiertes {Wissens}- und {Ausbildungssystem} zur {Unterstützung} von {Menschen} mit {Demenz} und deren {Angehörige}},
  volume = {51},
  issn = {0948-6704},
  url = {http://link.springer.com/10.1007/s00391-018-1435-3},
  doi = {10.1007/s00391-018-1435-3},
  number = {S1},
  journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie},
  author = {Dornhöfer, Mareike and Nasiri, Sara and Zenkert, Johannes and Unbehaun, David and Fathi, Madjid},
  month = sep,
  year = {2018},
  pages = {68},
  }

• ---

  Berkholz, J. & Stevens, G. (2018)Bourdieu Reloaded: On the Social Construction of Digital Taste

  IN Woodstock ’18: ACM Symposium on Neural Gaze Detection, Pages: 5
  [BibTeX] [Abstract] [Download PDF]

  Despite the growing research of taste interfaces, the focus of the HCI community seems to be on the manipulation and stimulation of taste. Our literature search in the ACM Library on a total of 262 titles using the keywords food and taste shows that taste is not considered as a socio-cultural approach, but more as a sensory phenomenon. In this work-in-progress paper, we address and discuss this gap in taste research within the sphere of Smell, and Temperature Interfaces

  @article{berkholz_bourdieu_2018,
  title = {Bourdieu {Reloaded}: {On} the {Social} {Construction} of {Digital} {Taste}},
  url = {https://stt21.plopes.org/wp-content/uploads/2021/05/STT2021_Bourdieu-Reloaded.pdf},
  abstract = {Despite the growing research of taste interfaces, the focus of the HCI community seems to be on the manipulation and stimulation
  of taste. Our literature search in the ACM Library on a total of 262 titles using the keywords food and taste shows that taste is not
  considered as a socio-cultural approach, but more as a sensory phenomenon. In this work-in-progress paper, we address and discuss
  this gap in taste research within the sphere of Smell, and Temperature Interfaces},
  language = {en},
  journal = {Woodstock ’18: ACM Symposium on Neural Gaze Detection},
  author = {Berkholz, Jenny and Stevens, Gunnar},
  month = jun,
  year = {2018},
  pages = {5},
  }

• ---

  Unbehaun, D., Aal, K., Vaziri, D., Lehmann, J., Weibert, A., Wieching, R. & Wulf, V. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige

  IN Demenz und Medien (Medien & Altern Heft 12 ), Pages: 96
  [BibTeX]

  @article{unbehaun_qualitative_2018-1,
  title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}},
  journal = {Demenz und Medien (Medien \& Altern Heft 12 )},
  author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush and Lehmann, Jasmin and Weibert, Anne and Wieching, Rainer and Wulf, Volker},
  month = jun,
  year = {2018},
  pages = {96},
  }

• ---

  Khovanskaya, V., Dombrowski, L., Harmon, E., Korn, M., Light, A., Stewart, M. & Voida, A. (2018)Designing Against the Status Quo

  IN Interactions, Vol. 25, Pages: 64–67 doi:10.1145/3178560
  [BibTeX] [Download PDF]

  @article{khovanskaya_designing_2018,
  title = {Designing {Against} the {Status} {Quo}},
  volume = {25},
  url = {http://amy.voida.com/wp-content/uploads/2018/03/designingAgainstTheStatusQuo-interactions2018.pdf},
  doi = {10.1145/3178560},
  number = {2},
  journal = {Interactions},
  author = {Khovanskaya, Vera and Dombrowski, Lynn and Harmon, Ellie and Korn, Matthias and Light, Ann and Stewart, Michael and Voida, Amy},
  month = feb,
  year = {2018},
  keywords = {CSCW},
  pages = {64--67},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Reuter, C., Ludwig, T., Kaufhold, M. & Spielhofer, T. (2018)Studie: Wie sehen Mitarbeiter von Feuerwehr und THW den Einsatz sozialer Medien in Gefahrenlagen?

  IN Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe, Vol. 1, Pages: 64–66
  [BibTeX] [Download PDF]

  @article{reuter_studie_2018,
  title = {Studie: {Wie} sehen {Mitarbeiter} von {Feuerwehr} und {THW} den {Einsatz} sozialer {Medien} in {Gefahrenlagen}?},
  volume = {1},
  url = {http://www.peasec.de/paper/2018/2018_ReuterLudwigKaufholdSpielhofer_FeuerwehrTHWSozialeMedienGefahrenlagen_CrisisPrevention.pdf},
  journal = {Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe},
  author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Spielhofer, Thomas},
  year = {2018},
  keywords = {CSCW, HCI, EmerGent, KontiKat, SMO},
  pages = {64--66},
  }

• ---

  Karasti, H., Pipek, V. & Bowker, G. C. (2018)An Afterword to ‘Infrastructuring and Collaborative Design’

  IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 267–289 doi:10.1007/s10606-017-9305-x
  [BibTeX]

  @article{karasti_afterword_2018,
  title = {An {Afterword} to ‘{Infrastructuring} and {Collaborative} {Design}'},
  volume = {27},
  issn = {15737551},
  doi = {10.1007/s10606-017-9305-x},
  number = {2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Karasti, Helena and Pipek, Volkmar and Bowker, Geoffrey C},
  year = {2018},
  keywords = {cscw, Mdk},
  pages = {267--289},
  }

• ---

  Saad-Sulonen, J., Eriksson, E., Halskov, K., Karasti, H. & Vines, J. (2018)Unfolding participation over time: temporal lenses in participatory design

  IN CoDesign, Vol. 14, Pages: 4–16 doi:10.1080/15710882.2018.1426773
  [BibTeX] [Abstract] [Download PDF]

  Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users’, including the users’ point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long- term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.

  @article{saad-sulonen_unfolding_2018-1,
  title = {Unfolding participation over time: temporal lenses in participatory design},
  volume = {14},
  issn = {17453755},
  url = {https://doi.org/10.1080/15710882.2018.1426773},
  doi = {10.1080/15710882.2018.1426773},
  abstract = {Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users', including the users' point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long- term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.},
  number = {1},
  journal = {CoDesign},
  author = {Saad-Sulonen, Joanna and Eriksson, Eva and Halskov, Kim and Karasti, Helena and Vines, John},
  year = {2018},
  keywords = {cscw, Participatory design, participation, temporality},
  pages = {4--16},
  annote = {Publisher: Taylor \& Francis},
  }

• ---

  Stevens, G., Bossauer, P., Jakobi, T. & Pakusch, C. (2018)Mehrseitiges Vertrauen bei IoT-basierten Reputationssystemen

  IN Mensch und Computer 2018-Workshopband
  [BibTeX]

  @article{stevens_mehrseitiges_2018,
  title = {Mehrseitiges {Vertrauen} bei {IoT}-basierten {Reputationssystemen}},
  journal = {Mensch und Computer 2018-Workshopband},
  author = {Stevens, Gunnar and Bossauer, Paul and Jakobi, Timo and Pakusch, Christina},
  year = {2018},
  }

• ---

  Jakobi, T., Stevens, G. & Seufert, A. (2018)Privacy-By-Design für das Connected Car: Architekturen aus Verbrauchersicht

  IN Datenschutz und Datensicherheit-DuD, Vol. 42, Pages: 704–707
  [BibTeX]

  @article{jakobi_privacy-by-design_2018,
  title = {Privacy-{By}-{Design} für das {Connected} {Car}: {Architekturen} aus {Verbrauchersicht}},
  volume = {42},
  issn = {1614-0702},
  number = {11},
  journal = {Datenschutz und Datensicherheit-DuD},
  author = {Jakobi, Timo and Stevens, Gunnar and Seufert, Anna-Magdalena},
  year = {2018},
  pages = {704--707},
  }

• ---

  Ludwig, T., Kotthaus, C. & Döll, M. (2018)Nutzung von Projection Mapping zur Unterstützung von Hardware-Aneignung

  IN Mensch und Computer 2018-Tagungsband
  [BibTeX]

  @article{ludwig_nutzung_2018,
  title = {Nutzung von {Projection} {Mapping} zur {Unterstützung} von {Hardware}-{Aneignung}},
  journal = {Mensch und Computer 2018-Tagungsband},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Döll, Michael},
  year = {2018},
  annote = {Publisher: Gesellschaft für Informatik eV},
  }

• ---

  Meurer, J., Müller, C., Simone, C., Wagner, I. & Wulf, V. (2018)Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home

  IN Computer Supported Cooperative Work: CSCW: An International Journal, Vol. 27, Pages: 495–537 doi:10.1007/s10606-018-9317-1
  [BibTeX] [Abstract]

  Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.

  @article{meurer_designing_2018-1,
  title = {Designing for {Sustainability}: {Key} {Issues} of {ICT} {Projects} for {Ageing} at {Home}},
  volume = {27},
  issn = {15737551},
  doi = {10.1007/s10606-018-9317-1},
  abstract = {Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.},
  number = {3-6},
  journal = {Computer Supported Cooperative Work: CSCW: An International Journal},
  author = {Meurer, Johanna and Müller, Claudia and Simone, Carla and Wagner, Ina and Wulf, Volker},
  year = {2018},
  keywords = {italg, Sustainability, Appropriation, Elderly people, Capacity building, Collective learning, Funding schemes, ICT design},
  pages = {495--537},
  annote = {ISBN: 1060601893},
  }

• ---

  Pakusch, C., Neifer, T., Bossauer, P. & Stevens, G. (2018)P2P-Carsharing. Motive, Ängste und Barrieren bei der Teilnahme-eine explorative Studie

  IN Internationales Verkehrswesen, Vol. 70
  [BibTeX]

  @article{pakusch_p2p-carsharing_2018,
  title = {{P2P}-{Carsharing}. {Motive}, Ängste und {Barrieren} bei der {Teilnahme}-eine explorative {Studie}},
  volume = {70},
  number = {4},
  journal = {Internationales Verkehrswesen},
  author = {Pakusch, Christina and Neifer, Thomas and Bossauer, Paul and Stevens, Gunnar},
  year = {2018},
  }

• ---

  Pakusch, C., Weber, T., Stevens, G. & Bossauer, P. (2018)Akzeptanz autonomer Verkehrsmittel: Eine Analyse relativer Mehrwerte selbstfahrender Autos im Vergleich zu heutigen Verkehrsmitteln

  IN Proceedings of the Tagungsband Wirtschaftsinformatik, Pages: 938–949
  [BibTeX]

  @article{pakusch_akzeptanz_2018,
  title = {Akzeptanz autonomer {Verkehrsmittel}: {Eine} {Analyse} relativer {Mehrwerte} selbstfahrender {Autos} im {Vergleich} zu heutigen {Verkehrsmitteln}},
  journal = {Proceedings of the Tagungsband Wirtschaftsinformatik},
  author = {Pakusch, Christina and Weber, Tobias and Stevens, Gunnar and Bossauer, Paul},
  year = {2018},
  pages = {938--949},
  }

• ---

  Pakusch, C., Stevens, G., Bossauer, P. & Weber, T. (2018)The Users’ Perspective on Autonomous Driving

  [BibTeX]

  @article{pakusch_users_2018,
  title = {The {Users}' {Perspective} on {Autonomous} {Driving}},
  author = {Pakusch, Christina and Stevens, Gunnar and Bossauer, Paul and Weber, Tobias},
  year = {2018},
  }

• ---

  Ludwig, T., Kotthaus, C. & Döll, M. (2018)Nutzung von Projection Mapping zur Unterstützung von Hardware-Aneignung

  IN Mensch und Computer 2018-Tagungsband doi:10.18420/muc2018-mci-0256
  [BibTeX]

  @article{ludwig_nutzung_2018-1,
  title = {Nutzung von {Projection} {Mapping} zur {Unterstützung} von {Hardware}-{Aneignung}},
  doi = {10.18420/muc2018-mci-0256},
  number = {September 2018},
  journal = {Mensch und Computer 2018-Tagungsband},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Döll, Michael},
  year = {2018},
  note = {Publisher: Mensch und Computer 2017},
  keywords = {fablab},
  }

• ---

  Jakobi, T., Stevens, G., Castelli, N., Ogonowski, C., Schaub, F., Vindice, N., Randall, D., Tolmie, P. & Wulf, V. (2018)Evolving Needs in IoT Control and Accountability: A Longitudinal Study on Smart Home Intelligibility

  IN Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Vol. 2, Pages: 28 doi:https://doi.org/10.1145/3287049
  [BibTeX]

  @article{jakobi_evolving_2018,
  title = {Evolving {Needs} in {IoT} {Control} and {Accountability}: {A} {Longitudinal} {Study} on {Smart} {Home} {Intelligibility}},
  volume = {2},
  doi = {https://doi.org/10.1145/3287049},
  number = {4},
  journal = {Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies},
  author = {Jakobi, Timo and Stevens, Gunnar and Castelli, Nico and Ogonowski, Corinna and Schaub, Florian and Vindice, Nils and Randall, Dave and Tolmie, Peter and Wulf, Volker},
  year = {2018},
  pages = {28},
  }

• ---

  Meis, M., Krueger, M., v. Gablenz, P., Holube, I., Gebhard, M., Latzel, M. & Paluch, R. (2018)Development and Application of an Annotation Procedure to Assess the Impact of Hearing Aid Amplification on Interpersonal Communication Behavior

  IN Trends in Hearing, Vol. 22, Pages: 2331216518816201 doi:10.1177/2331216518816201
  [BibTeX] [Abstract] [Download PDF]

  Hearing impairment is associated with a decrease in speech intelligibility and health-related quality of life, such as social isolation and participation restriction. However, little is known about the extent to which hearing impairment and hearing aid fittings change behavior in acute communication situations as well as interrelated behavior patterns. Based on a pilot study, in which the basis for annotating communication behavior was laid, group discussions in noise were initiated with 10 participants using three different hearing-aid brands. The proposed offline annotation scheme revealed that different hearing aids were associated with changes in behavior patterns. These behavioral changes were congruent with speech recognition threshold results and also with subjective assessments. Some of the results were interpreted in terms of participation restriction and activity limitation following the framework of the International Classification of Functioning, Disability and Health. In addition to the offline annotation scheme, a procedure for instantaneous coding of eight behavior patterns was iteratively developed and used for the quick examination of lab studies with good to excellent interrater reliability values.

  @article{meis_development_2018,
  title = {Development and {Application} of an {Annotation} {Procedure} to {Assess} the {Impact} of {Hearing} {Aid} {Amplification} on {Interpersonal} {Communication} {Behavior}},
  volume = {22},
  issn = {2331-2165},
  url = {https://doi.org/10.1177/2331216518816201},
  doi = {10.1177/2331216518816201},
  abstract = {Hearing impairment is associated with a decrease in speech intelligibility and health-related quality of life, such as social isolation and participation restriction. However, little is known about the extent to which hearing impairment and hearing aid fittings change behavior in acute communication situations as well as interrelated behavior patterns. Based on a pilot study, in which the basis for annotating communication behavior was laid, group discussions in noise were initiated with 10 participants using three different hearing-aid brands. The proposed offline annotation scheme revealed that different hearing aids were associated with changes in behavior patterns. These behavioral changes were congruent with speech recognition threshold results and also with subjective assessments. Some of the results were interpreted in terms of participation restriction and activity limitation following the framework of the International Classification of Functioning, Disability and Health. In addition to the offline annotation scheme, a procedure for instantaneous coding of eight behavior patterns was iteratively developed and used for the quick examination of lab studies with good to excellent interrater reliability values.},
  language = {en},
  urldate = {2021-04-16},
  journal = {Trends in Hearing},
  author = {Meis, Markus and Krueger, Melanie and Gablenz, Petra v. and Holube, Inga and Gebhard, Maria and Latzel, Matthias and Paluch, Richard},
  month = jan,
  year = {2018},
  note = {Publisher: SAGE Publications Inc},
  keywords = {italg, disability and health, hearing aid, hearing loss, international classification of functioning, interpersonal communication behavior, quality-of-life},
  pages = {2331216518816201},
  }

• ---

  Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A Sustainable Framework for User-Centered Information and Communication Technology Development-Cultivating Research Experiences from Living Labs in the Home

  [BibTeX]

  @article{ogonowski_praxlabs_2018-1,
  title = {{PRAXLABS}: {A} {Sustainable} {Framework} for {User}-{Centered} {Information} and {Communication} {Technology} {Development}-{Cultivating} {Research} {Experiences} from {Living} {Labs} in the {Home}},
  author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan},
  year = {2018},
  keywords = {italg},
  }

• ---

  Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2018)Soziale Medien und Apps in Notsituationen: Eine repräsentative Studie über die Wahrnehmung in Deutschland

  IN BBK Bevölkerungsschutz, Vol. 2, Pages: 22–24
  [BibTeX] [Abstract] [Download PDF]

  Helfer bei Hochwassergefahr mobilisieren oder bei einem Terroranschlag Freunden auf Facebook mitteilen, dass es einem gut geht – immer mehr Menschen nutzen soziale Medien in Notsituationen, Krisen- oder Katastrophenlagen. Schließlich ist es heute kein Geheimnis mehr, dass soziale Medien in jenen Lagen (z. B. Überschwemmungen, Stürme, terroristische Anschläge) für diverse Gruppen (z. B. Bürger, Rettungsdienste) von Nutzen sein können. Während Stärken und Schwächen dieser Nutzung bereits eingehend erforscht wurden, widmen sich nur wenige Studien den betreffenden Wahrnehmungen innerhalb der Bevölkerung. Unsere repräsentative Untersuchung von Einstellungen der Bevölkerung in Deutschland gegenüber der Nutzung sozialer Medien in Notsituationen stellt die erste ihrer Art dar. Dabei zeigt sich, dass ungefähr die Hälfte der Befragten (44 \%) bereits in Notsituationen zum Zwecke des Teilens und / oder Herausfindens von Informationen auf soziale Medien zurückgegriffen hat. Zudem werden falsche Gerüchte in sozialen Medien mehrheitlich (74 \%) als Bedrohung empfunden. Notfall-Apps für das eigene Smartphone werden selten (16 \%) heruntergeladen, wobei Wetter- und Erste-Hilfe-Apps am beliebtesten sind.

  @article{reuter_soziale_2018,
  title = {Soziale {Medien} und {Apps} in {Notsituationen}: {Eine} repräsentative {Studie} über die {Wahrnehmung} in {Deutschland}},
  volume = {2},
  url = {http://www.peasec.de/paper/2018/2018_ReuterKaufholdSpielhoferHahne_SozialeMedienAppsNotsituationen_BBK.pdf},
  abstract = {Helfer bei Hochwassergefahr mobilisieren oder bei einem Terroranschlag Freunden auf Facebook mitteilen, dass es einem gut geht – immer mehr Menschen nutzen soziale Medien in Notsituationen, Krisen- oder Katastrophenlagen. Schließlich ist es heute kein Geheimnis mehr, dass soziale Medien in jenen Lagen (z. B. Überschwemmungen, Stürme, terroristische Anschläge) für diverse Gruppen (z. B. Bürger, Rettungsdienste) von Nutzen sein können. Während Stärken und Schwächen dieser Nutzung bereits eingehend erforscht wurden, widmen sich nur wenige Studien den betreffenden Wahrnehmungen innerhalb der Bevölkerung. Unsere repräsentative Untersuchung von Einstellungen der Bevölkerung in Deutschland gegenüber der Nutzung sozialer Medien in Notsituationen stellt die erste ihrer Art dar. Dabei zeigt sich, dass ungefähr die Hälfte der Befragten (44 \%) bereits in Notsituationen zum Zwecke des Teilens und / oder Herausfindens von Informationen auf soziale Medien zurückgegriffen hat. Zudem werden falsche Gerüchte in sozialen Medien mehrheitlich (74 \%) als Bedrohung empfunden. Notfall-Apps für das eigene Smartphone werden selten (16 \%) heruntergeladen, wobei Wetter- und Erste-Hilfe-Apps am beliebtesten sind.},
  journal = {BBK Bevölkerungsschutz},
  author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie},
  year = {2018},
  keywords = {CSCW, HCI, EmerGent, KontiKat, SMO},
  pages = {22--24},
  }

• ---

  Østergaard, K. L., Simonsen, J. & Karasti, H. (2018)Examining situated design practices: Nurses’ transformations towards genuine participation

  IN Design Studies, Pages: 1–23 doi:10.1016/j.destud.2017.12.002
  [BibTeX] [Abstract]

  We scrutinise the concrete practices of participants’ engagement in participatory design through an empirical case in which nurses from different hospital wards began as reluctant users, but gradually engaged in processes approaching genuine participation. We expand a newly proposed, psychologically inspired perspective into a conceptual frame to investigate transformations towards genuine participation. This analytical lens elucidates how participants engage in becoming authentic, credible, attentive and present in participatory endeavours, and how this affects reflection and learning. The case includes the designer’s process of becoming a genuine participant during the project. By offering a new take on the concept of genuine participation using a dimension characterised by a genuine, focused presence, we offer our lessons learnt from applying the framework.

  @article{ostergaard_examining_2018,
  title = {Examining situated design practices: {Nurses}' transformations towards genuine participation},
  issn = {0142694X},
  doi = {10.1016/j.destud.2017.12.002},
  abstract = {We scrutinise the concrete practices of participants' engagement in participatory design through an empirical case in which nurses from different hospital wards began as reluctant users, but gradually engaged in processes approaching genuine participation. We expand a newly proposed, psychologically inspired perspective into a conceptual frame to investigate transformations towards genuine participation. This analytical lens elucidates how participants engage in becoming authentic, credible, attentive and present in participatory endeavours, and how this affects reflection and learning. The case includes the designer's process of becoming a genuine participant during the project. By offering a new take on the concept of genuine participation using a dimension characterised by a genuine, focused presence, we offer our lessons learnt from applying the framework.},
  journal = {Design Studies},
  author = {Østergaard, Kija Lin and Simonsen, Jesper and Karasti, Helena},
  year = {2018},
  keywords = {cscw, Participatory design, Design practice, Design process, Reflective practice, User participation},
  pages = {1--23},
  annote = {ISBN: 0142-694X},
  }

• ---

  Reuter, C. & Kaufhold, M. (2018)Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics

  IN Journal of Contingencies and Crisis Management (JCCM), Vol. 26, Pages: 41–57 doi:10.1111/1468-5973.12196
  [BibTeX] [Abstract] [Download PDF]

  Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.

  @article{reuter_fifteen_2018,
  title = {Fifteen {Years} of {Social} {Media} in {Emergencies}: {A} {Retrospective} {Review} and {Future} {Directions} for {Crisis} {Informatics}},
  volume = {26},
  url = {http://www.peasec.de/paper/2018/2018_ReuterKaufhold_FifteenYearsSocialMediaEmergencies_JCCM.pdf http://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12196/full},
  doi = {10.1111/1468-5973.12196},
  abstract = {Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.},
  number = {1},
  journal = {Journal of Contingencies and Crisis Management (JCCM)},
  author = {Reuter, Christian and Kaufhold, Marc-André},
  year = {2018},
  keywords = {A-Paper, CSCW, HCI, EmerGent, KontiKat, SMO, Frieden, Kokos, Terror},
  pages = {41--57},
  }

• ---

  Summers, M. J., Rainero, I., Vercelli, A. E., Aumayr, G., de Rosario, H., Mönter, M., Kawashima, R., Vercelli, A. E., Rainero, I., Caglio, M., Carbone, C., Rubino, E., Sousa, I., Vasconcelos, M. J. M., Madureira, P., Ribeiro, J., Cardoso, N., Giannouli, E., Zijlstra, W., Alonso, S., Mönter, M., Schnieder, S., Roelen, S. D., Kächele, L., Krajewski, J., de Rosario, H., Laparra, J., Serrano, J. F., Medina, E., López, A., Pedrero, J. F., Martínez, Ú., Bazzani, M., Cogerino, C., Toso, G. M., Tommasone, G., Frisello, A., Aumayr, G., Haider, G., Bleier, D., Sturm, N., Kaartinen, N., Kern, A., Bandelow, S., Niederstrasser, N. G., Vaziri, D., Tabatabaei, A., Gouverneur, P., Lagodzinski, P., Wieching, R., Grzegorek, M., Yazdi, S. H., Shirahama, K., Wulf, V., Cho, Y., Kawashima, R., Burin, D., Nouchi, R., Summers, M. J. & Ciferri, L. (2018)The My Active and Healthy Aging (My-AHA) ICT platform to detect and prevent frailty in older adults: Randomized control trial design and protocol

  IN Alzheimer’s & Dementia: Translational Research & Clinical Interventions, Vol. 4, Pages: 252–262 doi:https://doi.org/10.1016/j.trci.2018.06.004
  [BibTeX] [Abstract] [Download PDF]

  Introduction Frailty increases the risk of poor health outcomes, disability, hospitalization, and death in older adults and affects 7\%–12\% of the aging population. Secondary impacts of frailty on psychological health and socialization are significant negative contributors to poor outcomes for frail older adults. Method The My Active and Healthy Aging (My-AHA) consortium has developed an information and communications technology–based platform to support active and healthy aging through early detection of prefrailty and provision of individually tailored interventions, targeting multidomain risks for frailty across physical activity, cognitive activity, diet and nutrition, sleep, and psychosocial activities. Six hundred adults aged 60 years and older will be recruited to participate in a multinational, multisite 18-month randomized controlled trial to test the efficacy of the My-AHA platform to detect prefrailty and the efficacy of individually tailored interventions to prevent development of clinical frailty in this cohort. A total of 10 centers from Italy, Germany, Austria, Spain, United Kingdom, Belgium, Sweden, Japan, South Korea, and Australia will participate in the randomized controlled trial. Results Pilot testing (Alpha Wave) of the My-AHA platform and all ancillary systems has been completed with a small group of older adults in Europe with the full randomized controlled trial scheduled to commence in 2018. Discussion The My-AHA study will expand the understanding of antecedent risk factors for clinical frailty so as to deliver targeted interventions to adults with prefrailty. Through the use of an information and communications technology platform that can connect with multiple devices within the older adult’s own home, the My-AHA platform is designed to measure an individual’s risk factors for frailty across multiple domains and then deliver personalized domain-specific interventions to the individual. The My-AHA platform is technology-agnostic, enabling the integration of new devices and sensor platforms as they emerge.

  @article{summers_my_2018,
  title = {The {My} {Active} and {Healthy} {Aging} ({My}-{AHA}) {ICT} platform to detect and prevent frailty in older adults: {Randomized} control trial design and protocol},
  volume = {4},
  issn = {2352-8737},
  url = {http://www.sciencedirect.com/science/article/pii/S2352873718300337},
  doi = {https://doi.org/10.1016/j.trci.2018.06.004},
  abstract = {Introduction Frailty increases the risk of poor health outcomes, disability, hospitalization, and death in older adults and affects 7\%–12\% of the aging population. Secondary impacts of frailty on psychological health and socialization are significant negative contributors to poor outcomes for frail older adults. Method The My Active and Healthy Aging (My-AHA) consortium has developed an information and communications technology–based platform to support active and healthy aging through early detection of prefrailty and provision of individually tailored interventions, targeting multidomain risks for frailty across physical activity, cognitive activity, diet and nutrition, sleep, and psychosocial activities. Six hundred adults aged 60 years and older will be recruited to participate in a multinational, multisite 18-month randomized controlled trial to test the efficacy of the My-AHA platform to detect prefrailty and the efficacy of individually tailored interventions to prevent development of clinical frailty in this cohort. A total of 10 centers from Italy, Germany, Austria, Spain, United Kingdom, Belgium, Sweden, Japan, South Korea, and Australia will participate in the randomized controlled trial. Results Pilot testing (Alpha Wave) of the My-AHA platform and all ancillary systems has been completed with a small group of older adults in Europe with the full randomized controlled trial scheduled to commence in 2018. Discussion The My-AHA study will expand the understanding of antecedent risk factors for clinical frailty so as to deliver targeted interventions to adults with prefrailty. Through the use of an information and communications technology platform that can connect with multiple devices within the older adult's own home, the My-AHA platform is designed to measure an individual's risk factors for frailty across multiple domains and then deliver personalized domain-specific interventions to the individual. The My-AHA platform is technology-agnostic, enabling the integration of new devices and sensor platforms as they emerge.},
  journal = {Alzheimer's \& Dementia: Translational Research \& Clinical Interventions},
  author = {Summers, Mathew J and Rainero, Innocenzo and Vercelli, Alessandro E and Aumayr, Georg and de Rosario, Helios and Mönter, Michaela and Kawashima, Ryuta and Vercelli, A E and Rainero, I and Caglio, M and Carbone, C and Rubino, E and Sousa, I and Vasconcelos, M J M and Madureira, P and Ribeiro, J and Cardoso, N and Giannouli, E and Zijlstra, W and Alonso, S and Mönter, M and Schnieder, S and Roelen, S D and Kächele, L and Krajewski, J and de Rosario, H and Laparra, J and Serrano, J F and Medina, E and López, A and Pedrero, J F and Martínez, Ú and Bazzani, M and Cogerino, C and Toso, G M and Tommasone, G and Frisello, A and Aumayr, G and Haider, G and Bleier, D and Sturm, N and Kaartinen, N and Kern, A and Bandelow, S and Niederstrasser, N G and Vaziri, D and Tabatabaei, A and Gouverneur, P and Lagodzinski, P and Wieching, R and Grzegorek, M and Yazdi, H Shariat and Shirahama, K and Wulf, V and Cho, Y and Kawashima, R and Burin, D and Nouchi, R and Summers, M J and Ciferri, L},
  year = {2018},
  keywords = {Cognition, Frailty, Mood, Nutrition, Older adults, Physical activity, Randomized control trial, Social activity},
  pages = {252--262},
  }

• ---

  Lindner, D., Ludwig, T. & Amberg, M. (2018)Arbeit 4.0–Konzepte für eine neue Arbeitsgestaltung in KMU

  IN HMD Praxis Der Wirtschaftsinformatik, Vol. 6, Pages: 17
  [BibTeX]

  @article{lindner_arbeit_2018,
  title = {Arbeit 4.0–{Konzepte} für eine neue {Arbeitsgestaltung} in {KMU}},
  volume = {6},
  number = {1},
  journal = {HMD Praxis Der Wirtschaftsinformatik},
  author = {Lindner, Dominic and Ludwig, Thomas and Amberg, Michael},
  year = {2018},
  pages = {17},
  }

• ---

  Saad-Sulonen, J., Eriksson, E., Halskov, K., Karasti, H. & Vines, J. (2018)Unfolding participation over time in the design of IT

  IN CoDesign, Vol. 14, Pages: 1–3 doi:10.1080/15710882.2018.1426981
  [BibTeX] [Abstract] [Download PDF]

  The theme of this special issue is participation in the design of information technology (IT). The aim is to continue and contribute to the debate around the notion of participation in Participatory Design and participatory Human Computer Interaction (HCI) research, recently invigorated by Vines et al. (2012), Halskov and Hansen (2014) and Saad-­Sulonen et al. (2015). Ongoing transformations in IT mediated participation in contemporary societies at large are challenging us to explore the nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation temporally (e.g. ranging in scale from single projects taking place at one point in time to connected projects that occur over years as well as attend to more momentary participatory activities), and how they connect to notions of spatiality (both geographically and organizationally), offline and online participation (as a continuum of modes of participations ranging between traditional face-­to-­face to fully digitally mediated participation), as well as commitment to democracy and user empowerment and how these can be maintained. We invite submissions that 1 interrogate participation by analyzing and reflecting on the ways that participation unfolds in practice, over time, in the design of IT. Within the theme of ‘Unfolding Participation over Time in the Design of IT’, authors are invited to consider (but are not limited to) the following issues and questions for this special issue: What kinds of new participatory configurations are emerging in contemporary settings? What temporalities and scales are associated with new participatory configurations? How can we map, analyze and reflect on how contemporary participation is unfolding over time? In what ways do contemporary participatory configurations and their unfolding over time relate to the original values of participatory design (e.g. democracy, quality of working life, alternatives, and politics)? How can we account for the diversity of participants, including large and diverse groups of users, but also designers and researchers as participants, in the unfolding design practices over time? Timeline

  @article{saad-sulonen_unfolding_2018,
  title = {Unfolding participation over time in the design of {IT}},
  volume = {14},
  issn = {17453755},
  url = {http://doi.org/10.1080/15710882.2018.1426981},
  doi = {10.1080/15710882.2018.1426981},
  abstract = {The theme of this special issue is participation in the design of information technology (IT). The aim is to continue and contribute to the debate around the notion of participation in Participatory Design and participatory Human Computer Interaction (HCI) research, recently invigorated by Vines et al. (2012), Halskov and Hansen (2014) and Saad-­Sulonen et al. (2015). Ongoing transformations in IT mediated participation in contemporary societies at large are challenging us to explore the nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation temporally (e.g. ranging in scale from single projects taking place at one point in time to connected projects that occur over years as well as attend to more momentary participatory activities), and how they connect to notions of spatiality (both geographically and organizationally), offline and online participation (as a continuum of modes of participations ranging between traditional face-­to-­face to fully digitally mediated participation), as well as commitment to democracy and user empowerment and how these can be maintained. We invite submissions that 1 interrogate participation by analyzing and reflecting on the ways that participation unfolds in practice, over time, in the design of IT. Within the theme of 'Unfolding Participation over Time in the Design of IT', authors are invited to consider (but are not limited to) the following issues and questions for this special issue: What kinds of new participatory configurations are emerging in contemporary settings? What temporalities and scales are associated with new participatory configurations? How can we map, analyze and reflect on how contemporary participation is unfolding over time? In what ways do contemporary participatory configurations and their unfolding over time relate to the original values of participatory design (e.g. democracy, quality of working life, alternatives, and politics)? How can we account for the diversity of participants, including large and diverse groups of users, but also designers and researchers as participants, in the unfolding design practices over time? Timeline},
  number = {1},
  journal = {CoDesign},
  author = {Saad-Sulonen, Joanna and Eriksson, Eva and Halskov, Kim and Karasti, Helena and Vines, John},
  year = {2018},
  keywords = {cscw},
  pages = {1--3},
  annote = {Publisher: Taylor \& Francis},
  }

• ---

  Reuter, C., Hughes, A. L. & Kaufhold, M. (2018)Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research

  IN International Journal on Human-Computer Interaction (IJHCI), Vol. 34, Pages: 280–294 doi:10.1080/10447318.2018.1427832
  [BibTeX] [Abstract] [Download PDF]

  Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.

  @article{reuter_social_2018,
  title = {Social {Media} in {Crisis} {Management}: {An} {Evaluation} and {Analysis} of {Crisis} {Informatics} {Research}},
  volume = {34},
  url = {http://www.peasec.de/paper/2018/2018_ReuterHughesKaufhold_SocialMediaCrisisManagementEvaluation_IJHCI.pdf},
  doi = {10.1080/10447318.2018.1427832},
  abstract = {Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.},
  number = {4},
  journal = {International Journal on Human-Computer Interaction (IJHCI)},
  author = {Reuter, Christian and Hughes, Amanda Lee and Kaufhold, Marc-André},
  year = {2018},
  keywords = {A-Paper, CSCW, HCI, EmerGent, KontiKat, SMO, Selected, Frieden},
  pages = {280--294},
  }

• ---

  Parmiggiani, E., Karasti, H., Baker, K. & Botero, A. (2018)Politics of environmental research infrastructure formation: When top-down policy-making meets bottom-up fragmentation

  IN Platypus, The CASTAC Blog, Vol. June 2018 doi:10.13140/RG.2.2.23993.83045
  [BibTeX] [Download PDF]

  @article{parmiggiani_politics_2018,
  title = {Politics of environmental research infrastructure formation: {When} top-down policy-making meets bottom-up fragmentation},
  volume = {June 2018},
  url = {http://blog.castac.org/2018/06/research-infrastructure/},
  doi = {10.13140/RG.2.2.23993.83045},
  journal = {Platypus, The CASTAC Blog},
  author = {Parmiggiani, Elena and Karasti, Helena and Baker, Karen and Botero, Andrea},
  year = {2018},
  keywords = {cscw, MdK},
  }

• ---

  Müller, C. (2018)Beteiligungsorientierte Technikgestaltung mit älteren Menschen

  IN Seniorenliga aktiv, Vol. 26, Pages: 8 – 10
  [BibTeX] [Download PDF]

  @article{muller_beteiligungsorientierte_2018,
  title = {Beteiligungsorientierte {Technikgestaltung} mit älteren {Menschen}},
  volume = {26},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/01/aktiv_4_18_Seniorenliga_Beteiligung_Senioren_S8-10.pdf},
  number = {1434-8292 / G45269},
  journal = {Seniorenliga aktiv},
  author = {Müller, Claudia},
  year = {2018},
  keywords = {italg},
  pages = {8 -- 10},
  }

• ---

  Karasti, H. & Blomberg, J. (2018)Studying Infrastructuring Ethnographically

  IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 233–265 doi:10.1007/s10606-017-9296-7
  [BibTeX] [Abstract]

  This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of small-scale and short-term studies. Instead research should address the challenges of empirically studying the heterogeneous, extended and complex phenomena of infrastructuring with an emphasis on the necessarily emerging and open-ended processual qualities of information infrastructures. While existing literature identifies issues that make the study of infrastructuring demanding, few propose ways of addressing these challenges. In this paper we review characteristics of information infrastructures identified in the literature that present challenges for their empirical study. We look to current research in the social sciences, particularly anthropology and science and technology studies (STS) that focus on how to study complex and extended phenomena ethnographically, to provide insight into the study of infrastructuring. Specifically, we reflect on infrastructuring as an object of ethnographic inquiry by building on the notion of “constructing the field.” Recent developments in how to conceptualize the ethnographic field are tied both to longstanding traditions and novel developments in anthropology and STS for studying extended and complex phenomena. Through a discussion of how dimensions of information infrastructures have been addressed practically, methodologically, and theoretically we aim to link the notion of constructing the ethnographic field with views on infrastructuring as a particular kind of object of inquiry. Thus we aim to provide an ethnographically sensitive and methodologically oriented “opening” for an alternative ontology for studying infrastructuring ethnographically.

  @article{karasti_studying_2018,
  title = {Studying {Infrastructuring} {Ethnographically}},
  volume = {27},
  issn = {15737551},
  doi = {10.1007/s10606-017-9296-7},
  abstract = {This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of small-scale and short-term studies. Instead research should address the challenges of empirically studying the heterogeneous, extended and complex phenomena of infrastructuring with an emphasis on the necessarily emerging and open-ended processual qualities of information infrastructures. While existing literature identifies issues that make the study of infrastructuring demanding, few propose ways of addressing these challenges. In this paper we review characteristics of information infrastructures identified in the literature that present challenges for their empirical study. We look to current research in the social sciences, particularly anthropology and science and technology studies (STS) that focus on how to study complex and extended phenomena ethnographically, to provide insight into the study of infrastructuring. Specifically, we reflect on infrastructuring as an object of ethnographic inquiry by building on the notion of “constructing the field.” Recent developments in how to conceptualize the ethnographic field are tied both to longstanding traditions and novel developments in anthropology and STS for studying extended and complex phenomena. Through a discussion of how dimensions of information infrastructures have been addressed practically, methodologically, and theoretically we aim to link the notion of constructing the ethnographic field with views on infrastructuring as a particular kind of object of inquiry. Thus we aim to provide an ethnographically sensitive and methodologically oriented “opening” for an alternative ontology for studying infrastructuring ethnographically.},
  number = {2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Karasti, Helena and Blomberg, Jeanette},
  year = {2018},
  keywords = {cscw, MdK, Anthropology, Collaborative design, Constructing the field, Dimensions of information infrastructure, Ethnography, Information infrastructure, Infrastructuring, Object of inquiry, Reflexivity, Science and technology studies},
  pages = {233--265},
  }

• ---

  Hensely-Schinkinger, S., Schorch, M. & Tellio${textbackslash}textbackslashbackslash$uglu, H. (2018)Using Cultural Probes in the Sensitive Research Setting of Informal Caregiving. A Case Study

  IN i-com, Vol. 17, Pages: 103–117
  [BibTeX]

  @article{hensely-schinkinger_using_2018,
  title = {Using {Cultural} {Probes} in the {Sensitive} {Research} {Setting} of {Informal} {Caregiving}. {A} {Case} {Study}},
  volume = {17},
  number = {2},
  journal = {i-com},
  author = {Hensely-Schinkinger, Susanne and Schorch, Marén and Tellio\${\textbackslash}textbackslashbackslash\$uglu, Hilda},
  year = {2018},
  pages = {103--117},
  annote = {Publisher: De Gruyter Oldenbourg},
  }

• ---

  Kaufhold, M., Riebe, T., Reuter, C., Hester, J., Jeske, D., Knüver, L. & Richert, V. (2018)Business Continuity Management in Micro Enterprises: Perception, Strategies and Use of ICT

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 10, Pages: 1–19 doi:10.4018/IJISCRAM.2018010101
  [BibTeX]

  @article{kaufhold_business_2018,
  title = {Business {Continuity} {Management} in {Micro} {Enterprises}: {Perception}, {Strategies} and {Use} of {ICT}},
  volume = {10},
  doi = {10.4018/IJISCRAM.2018010101},
  number = {1},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Kaufhold, Marc-André and Riebe, Thea and Reuter, Christian and Hester, Julian and Jeske, Danny and Knüver, Lisa and Richert, Viktoria},
  year = {2018},
  keywords = {CSCW, EmerGent, KontiKat, Infrastruktur, Kooperation, RSF, MAKI},
  pages = {1--19},
  }

• ---

  Reuter, C., Ludwig, T. & Mischur, P. (2018)RescueGlass: Collaborative Applications involving Head-Mounted Displays for Red Cross Rescue Dog Units

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Pages: 1–38 doi:10.1007/s10606-018-9339-8
  [BibTeX]

  @article{reuter_rescueglass_2018,
  title = {{RescueGlass}: {Collaborative} {Applications} involving {Head}-{Mounted} {Displays} for {Red} {Cross} {Rescue} {Dog} {Units}},
  doi = {10.1007/s10606-018-9339-8},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Reuter, Christian and Ludwig, Thomas and Mischur, Patrick},
  year = {2018},
  keywords = {A-Paper, HCI, KontiKat, KOKOS, Infrastruktur, Kooperation},
  pages = {1--38},
  }

• ---

  Lehmann, J., Unbehaun, D., Jakobi, T., Wieching, R. & Wulf, V. (2018)Ethische Perspektiven AAL-und Monitoring-basierter Technologien im Pflegekontext

  [BibTeX]

  @article{lehmann_ethische_2018,
  title = {Ethische {Perspektiven} {AAL}-und {Monitoring}-basierter {Technologien} im {Pflegekontext}},
  author = {Lehmann, Jasmin and Unbehaun, David and Jakobi, Timo and Wieching, Rainer and Wulf, Volker},
  year = {2018},
  }

• ---

  Ludwig, T. & Hoffmann, S. (2018)Erste-Hilfe-Brille: Augmented Reality zur Unterstützung von Ersthelfern in Notsituationen

  IN Mensch und Computer 2018-Workshopband
  [BibTeX]

  @article{ludwig_erste-hilfe-brille_2018,
  title = {Erste-{Hilfe}-{Brille}: {Augmented} {Reality} zur {Unterstützung} von {Ersthelfern} in {Notsituationen}},
  journal = {Mensch und Computer 2018-Workshopband},
  author = {Ludwig, Thomas and Hoffmann, Sven},
  year = {2018},
  annote = {Publisher: Gesellschaft für Informatik eV},
  }

• ---

  Pipek, V., Karasti, H. & Bowker, G. C. (2018)Special Issue: Infrastructuring and Collaborative Design (Part II)

  IN Computer Supported Cooperative Work (CSCW), Vol. 27
  [BibTeX]

  @article{pipek_special_2018,
  title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design} ({Part} {II})},
  volume = {27},
  number = {2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C},
  year = {2018},
  keywords = {cscw, MdK},
  }

• ---

  Meurer, J., Stein, M., Randall, D. & Wulf, V. (2018)Designing for way-finding as practices – A study of elderly people’s mobility

  IN International Journal of Human-Computer Studies, Vol. 115, Pages: 40–51 doi:https://doi.org/10.1016/j.ijhcs.2018.01.008
  [BibTeX] [Abstract] [Download PDF]

  Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly’ people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.

  @article{meurer_designing_2018,
  title = {Designing for way-finding as practices – {A} study of elderly people's mobility},
  volume = {115},
  issn = {1071-5819},
  url = {http://www.sciencedirect.com/science/article/pii/S1071581918300521},
  doi = {https://doi.org/10.1016/j.ijhcs.2018.01.008},
  abstract = {Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly' people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.},
  journal = {International Journal of Human-Computer Studies},
  author = {Meurer, Johanna and Stein, Martin and Randall, David and Wulf, Volker},
  year = {2018},
  keywords = {Mobility, Elderly people, Mobile sensing, Mobility assistance ICT, Mobility probes, Senses of place, Way-finding practices, Young elderly people},
  pages = {40--51},
  }

2017

• ---

  Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2017)Social Media in Emergencies: A Representative Study on Citizens’ Perception in Germany

  IN Proceedings of the ACM on Human-Computer Interaction, Vol. 1, Pages: 90:1–90:19 doi:10.1145/3134725
  [BibTeX] [Abstract] [Download PDF]

  The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens’ perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens’ perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones’ weather and first aid apps.

  @article{reuter_social_2017-2,
  title = {Social {Media} in {Emergencies}: {A} {Representative} {Study} on {Citizens}' {Perception} in {Germany}},
  volume = {1},
  shorttitle = {Social {Media} in {Emergencies}},
  url = {https://doi.org/10.1145/3134725},
  doi = {10.1145/3134725},
  abstract = {The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones' weather and first aid apps.},
  number = {CSCW},
  urldate = {2021-04-16},
  journal = {Proceedings of the ACM on Human-Computer Interaction},
  author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie},
  month = dec,
  year = {2017},
  keywords = {social media, crisis, emergency, perception, qualitative, quantitative},
  pages = {90:1--90:19},
  }

• ---

  Weibert, A., Aal, K., Unbehaun, D. & Wulf, V. (2017)Geteilt vernetzt: Ausprägungen des Digital Divide unter älteren Migrantinnen in Deutschland Ältere Migrant/-innen und Medien

  IN Medien & Altern Heft 11, Pages: 94
  [BibTeX]

  @article{weibert_geteilt_2017,
  title = {Geteilt vernetzt: {Ausprägungen} des {Digital} {Divide} unter älteren {Migrantinnen} in {Deutschland} Ältere {Migrant}/-innen und {Medien}},
  journal = {Medien \& Altern Heft 11},
  author = {Weibert, Anne and Aal, Konstantin and Unbehaun, David and Wulf, Volker},
  month = nov,
  year = {2017},
  pages = {94},
  }

• ---

  Beckers, K., Schosser, D., Pape, S. & Schaab, P. (2017)A Structured Comparison of Social Engineering Intelligence Gathering Tools

  IN Trust, Privacy and Security in Digital Business – 14th International Conference, TrustBus 2017, Pages: 232–246,
  [BibTeX] [Download PDF]

  @article{beckers_structured_2017,
  title = {A {Structured} {Comparison} of {Social} {Engineering} {Intelligence} {Gathering} {Tools}},
  url = {http://link.springer.com/10.1007/978-3-319-64483-7_16.},
  language = {en},
  number = {ion 1},
  journal = {Trust, Privacy and Security in Digital Business - 14th International Conference, TrustBus 2017},
  author = {Beckers, K. and Schosser, D. and Pape, S. and Schaab, P.},
  month = aug,
  year = {2017},
  note = {Place: Lyon, France},
  keywords = {sidate},
  pages = {232--246,},
  annote = {Table 7 was corrected, see},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G., Betz, M. & Wulf, V. (2017)Grounded Design – a praxeological IS research perspective

  IN Journal of Information Technology, Vol. 32, Pages: 163–179 doi:10.1057/jit.2016.5
  [BibTeX] [Abstract] [Download PDF]

  In this paper, we propose Grounded Design – a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.

  @article{rohde_grounded_2017-1,
  title = {Grounded {Design} - a praxeological {IS} research perspective},
  volume = {32},
  issn = {0268-3962},
  url = {https://doi.org/10.1057/jit.2016.5},
  doi = {10.1057/jit.2016.5},
  abstract = {In this paper, we propose Grounded Design - a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.},
  language = {en},
  number = {2},
  urldate = {2021-04-16},
  journal = {Journal of Information Technology},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Betz, Matthias and Wulf, Volker},
  month = jun,
  year = {2017},
  note = {Publisher: SAGE Publications Ltd},
  keywords = {design case study, grounded theory, IS design research, praxeology, socio-technical systems},
  pages = {163--179},
  }

• ---

  Ludwig, T., Boden, A. & Pipek, V. (2017)3D Printers as Sociable Technologies

  IN ACM Transactions on Computer-Human Interaction, Vol. 24, Pages: 1–28 doi:10.1145/3007205
  [BibTeX] [Abstract] [Download PDF]

  3D printers have become continuously more present and are a perspicuous example of how technologies are becoming more complex and ubiquitous. To some extent, the emerging technological infrastructures around them exemplify ways how digitalization will change production machines and lines, in general, in the Internet of Things (IoT). From an End-User Development perspective, the main question is how users can be supported in managing those complex digital production lines. To reach a better understanding, we carefully analyzed 3D printers as an example of highly digitalized production machines with regard to the creative activities of their users that help them to make these machines work for their practices. In our study of appropriation processes, we are concerned with situational and social aspects of the configuration and practice challenges associated with making digitalization work and how IoT technologies can support these collaborative appropriation activities of end users by making these machines more “sociable.” We therefore conceptualize the idea of “Sociable Technologies” and implement a prototype that provides hardware-integrated affordances for communicating and documenting practices of usage. Based on the findings of our evaluation, we derive lessons learnt when aiming at making complex technologies more usable.

  @article{ludwig_3d_2017,
  title = {{3D} {Printers} as {Sociable} {Technologies}},
  volume = {24},
  issn = {1073-0516},
  url = {https://dl.acm.org/doi/10.1145/3007205},
  doi = {10.1145/3007205},
  abstract = {3D printers have become continuously more present and are a perspicuous example of how technologies are becoming more complex and ubiquitous. To some extent, the emerging technological infrastructures around them exemplify ways how digitalization will change production machines and lines, in general, in the Internet of Things (IoT). From an End-User Development perspective, the main question is how users can be supported in managing those complex digital production lines. To reach a better understanding, we carefully analyzed 3D printers as an example of highly digitalized production machines with regard to the creative activities of their users that help them to make these machines work for their practices. In our study of appropriation processes, we are concerned with situational and social aspects of the configuration and practice challenges associated with making digitalization work and how IoT technologies can support these collaborative appropriation activities of end users by making these machines more “sociable.” We therefore conceptualize the idea of “Sociable Technologies” and implement a prototype that provides hardware-integrated affordances for communicating and documenting practices of usage. Based on the findings of our evaluation, we derive lessons learnt when aiming at making complex technologies more usable.},
  number = {2},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Ludwig, Thomas and Boden, Alexander and Pipek, Volkmar},
  month = may,
  year = {2017},
  keywords = {A-Paper, CSCW, fablab},
  pages = {1--28},
  }

• ---

  Meis, M., Krueger, M., Gebhard, M., v Gablenz, P., Holube, I., Grimm, G. & Paluch, R. (2017)Development and application of a code system to analyse behaviour in real life listening environments

  IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 6, Pages: 31–38
  [BibTeX] [Abstract] [Download PDF]

  Numerous studies showed that different hearing aid (HA) algorithms improve speech intelligibility in typical lab situations as measures of clinical efficacy. From the perspective of auditory ecology, it remains obscure to what extent these results really allow for estimating the outcome in listening situations in real life. One promising tool is the observation of participants behaviour induced by different HA settings. We developed an annotation system for coding the behaviour related to the framework of the International Classification of Functioning, Disability and Health (ICF) in iterative steps. The first inputs were derived from a series of lab studies, using virtual acoustics. It was shown that different directional modes of HAs influenced real life behaviour. First indications of activity limitation according to ICF (d3504 ‘Conversing with many people’) were found. Additionally, the behaviour of users in real life was described by means of ‘ethnographical walks’ outside of the laboratory using field notes. We identified further behaviour patterns addressing spatial awareness. The conversation related ICF sub-categories were validated by analyses of inter-rater reliability (IRR). The outcome of these analyses led to a reformulation of an annotation/coding system for the usage on tablet PCs for instantaneous coding of the test persons behaviour in real life.

  @article{meis_development_2017,
  title = {Development and application of a code system to analyse behaviour in real life listening environments},
  volume = {6},
  copyright = {Copyright (c) 2018 Markus Meis, Melanie Krueger, Maria Gebhard, Petra v. Gablenz, Inga Holube, Giso Grimm, Richard Paluch},
  issn = {2596-5522},
  url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2017-05},
  abstract = {Numerous studies showed that different hearing aid (HA) algorithms improve speech intelligibility in typical lab situations as measures of clinical efficacy. From the perspective of auditory ecology, it remains obscure to what extent these results really allow for estimating the outcome in listening situations in real life. One promising tool is the observation of participants behaviour induced by different HA settings. We developed an annotation system for coding the behaviour related to the framework of the International Classification of Functioning, Disability and Health (ICF) in iterative steps. The first inputs were derived from a series of lab studies, using virtual acoustics. It was shown that different directional modes of HAs influenced real life behaviour. First indications of activity limitation according to ICF (d3504 ‘Conversing with many people’) were found. Additionally, the behaviour of users in real life was described by means of ‘ethnographical walks’ outside of the laboratory using field notes. We identified further behaviour patterns addressing spatial awareness. The conversation related ICF sub-categories were validated by analyses of inter-rater reliability (IRR). The outcome of these analyses led to a reformulation of an annotation/coding system for the usage on tablet PCs for instantaneous coding of the test persons behaviour in real life.},
  language = {en},
  urldate = {2021-04-16},
  journal = {Proceedings of the International Symposium on Auditory and Audiological Research},
  author = {Meis, Markus and Krueger, Melanie and Gebhard, Maria and Gablenz, Petra v and Holube, Inga and Grimm, Giso and Paluch, Richard},
  year = {2017},
  keywords = {ethnography, annotation, audiology, behaviour analyses, ecological validity, Health related Quality of Life, ICF},
  pages = {31--38},
  }

• ---

  Paluch, R., Krueger, M., Hendrikse, M. M. E., Grimm, G., Hohmann, V. & Meis, M. (2017)Ethnographic research: The interrelation of spatial awareness, everyday life, laboratory environments, and effects of hearing aids

  IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 6, Pages: 39–46
  [BibTeX] [Abstract] [Download PDF]

  Hearing is multidimensional. It affects the whole body and yet it is still an open question whether and how general factors of everyday life are affected by the use of modern hearing aids (HA) with different signal processing options. This study addressed, therefore, the question to what extent HA may shape the HA users’ everyday life. Accordingly, the behavior of N=22 HA users and non-users was observed experimentally using a theory-based ethnographic research design that comprises written reports and several steps of theorizing and reasoning. Data were collected in two specific everyday life situations (road traffic and restaurant) and by three modes (unaided, omnidirectional, and directional microphone mode). The analytical results of the ethnographical studies were summarized and used for testing hypotheses in an advanced laboratory with virtual audio-visual environments reproducing the same everyday life situations. Different typical behavior patterns were identified by means of fieldnotes, indicating that hearing impaired users with the first experience of HA provision showed comparatively expressive orientation reactions towards spatial sound sources. The behavior analyses were partly confirmed by questionnaire data. The analytical results led to first suggestions and improvements for the ongoing (re-)creation of virtual audio-visual scenes.

  @article{paluch_ethnographic_2017,
  title = {Ethnographic research: {The} interrelation of spatial awareness, everyday life, laboratory environments, and effects of hearing aids},
  volume = {6},
  copyright = {Copyright (c) 2018 Richard Paluch, Melanie Krueger, Maartje M. E. Hendrikse, Giso Grimm, Volker Hohmann, Markus Meis},
  issn = {2596-5522},
  shorttitle = {Ethnographic research},
  url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2017-06},
  abstract = {Hearing is multidimensional. It affects the whole body and yet it is still an open question whether and how general factors of everyday life are affected by the use of modern hearing aids (HA) with different signal processing options. This study addressed, therefore, the question to what extent HA may shape the HA users’ everyday life. Accordingly, the behavior of N=22 HA users and non-users was observed experimentally using a theory-based ethnographic research design that comprises written reports and several steps of theorizing and reasoning. Data were collected in two specific everyday life situations (road traffic and restaurant) and by three modes (unaided, omnidirectional, and directional microphone mode). The analytical results of the ethnographical studies were summarized and used for testing hypotheses in an advanced laboratory with virtual audio-visual environments reproducing the same everyday life situations. Different typical behavior patterns were identified by means of fieldnotes, indicating that hearing impaired users with the first experience of HA provision showed comparatively expressive orientation reactions towards spatial sound sources. The behavior analyses were partly confirmed by questionnaire data. The analytical results led to first suggestions and improvements for the ongoing (re-)creation of virtual audio-visual scenes.},
  language = {en},
  urldate = {2021-04-16},
  journal = {Proceedings of the International Symposium on Auditory and Audiological Research},
  author = {Paluch, Richard and Krueger, Melanie and Hendrikse, Maartje M. E. and Grimm, Giso and Hohmann, Volker and Meis, Markus},
  year = {2017},
  keywords = {everyday life, grounded theory, auditory spatial awareness, behavior patterns, Ecological validity, effects of hearing aids, ethnographic research, laboratory environments},
  pages = {39--46},
  }

• ---

  Ludwig, T., Wang, X., Kotthaus, C., Harhues, S. & Pipek, V. (2017)User Narratives in Experience Design for a B2B Customer Journey Mapping

  doi:10.18420/muc2017-mci-0108
  [BibTeX] [Abstract] [Download PDF]

  Enterprises are increasingly starting to apply a user-centric perspective in their product and service development processes. This paper uses the concept of customer journey mapping (CJM) to visualize customers’ needs and perceptions throughout all of their relationships with an enterprise to improve development processes. Currently, CJM focuses more on business-to-consumer (B2C) relationships than on business-to-business (B2B) settings. In contrast, we here examine how to conceptualize a CJM template for B2B relationships by researching Bosch Packaging Technology – Business Unit Pharma, a large pharmaceutical packaging company. We employ user narratives from expert interviews, design workshops, and customer interviews/observations to visualize knowledge about customers in a CJM.

  @article{ludwig_user_2017,
  title = {User {Narratives} in {Experience} {Design} for a {B2B} {Customer} {Journey} {Mapping}},
  url = {http://dl.gi.de/handle/20.500.12116/3263},
  doi = {10.18420/muc2017-mci-0108},
  abstract = {Enterprises are increasingly starting to apply a user-centric perspective in their product and service development processes. This paper uses the concept of customer journey mapping (CJM) to visualize customers’ needs and perceptions throughout all of their relationships with an enterprise to improve development processes. Currently, CJM focuses more on business-to-consumer (B2C) relationships than on business-to-business (B2B) settings. In contrast, we here examine how to conceptualize a CJM template for B2B relationships by researching Bosch Packaging Technology – Business Unit Pharma, a large pharmaceutical packaging company. We employ user narratives from expert interviews, design workshops, and customer interviews/observations to visualize knowledge about customers in a CJM.},
  language = {en},
  urldate = {2023-03-03},
  author = {Ludwig, Thomas and Wang, Xiaoyu and Kotthaus, Christoph and Harhues, Simon and Pipek, Volkmar},
  year = {2017},
  note = {Accepted: 2017-08-09T21:05:06Z
  Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Stickel, O., Stilz, M. & Pipek, V. (2017)MuC-Makerspace: Academic practices in Community Innovation and (Digital) Fabrication

  doi:10.18420/muc2017-ws16-0429
  [BibTeX] [Abstract] [Download PDF]

  This workshop is intended to illustrate cases of Fab Labs, Makerspaces, Urban Labs and similar hubs at or in cooperation with academic institutions. Its goal is to provide a forum for discussing how such communities and spaces influence and are influenced by teaching, learning, research, outreach and dissemination as well as on challenges and perspectives in establishing, running and integrating such communities with other aspects of academic work.

  @article{stickel_muc-makerspace_2017,
  title = {{MuC}-{Makerspace}: {Academic} practices in {Community} {Innovation} and ({Digital}) {Fabrication}},
  shorttitle = {{MuC}-{Makerspace}},
  url = {http://dl.gi.de/handle/20.500.12116/3232},
  doi = {10.18420/muc2017-ws16-0429},
  abstract = {This workshop is intended to illustrate cases of Fab Labs, Makerspaces, Urban Labs and similar hubs at or in cooperation with academic institutions. Its goal is to provide a forum for discussing how such communities and spaces influence and are influenced by teaching, learning, research, outreach and dissemination as well as on challenges and perspectives in establishing, running and integrating such communities with other aspects of academic work.},
  language = {en},
  urldate = {2021-04-16},
  author = {Stickel, Oliver and Stilz, Melanie and Pipek, Volkmar},
  year = {2017},
  note = {Accepted: 2017-08-09T20:56:54Z
  Publisher: Gesellschaft für Informatik e.V.},
  }

• ---

  Reuter, C. (2017)Special Issue on Human-Computer Interaction and Social Media in Critical Systems

  IN Journal of Contingencies and Crisis Management (JCCM), Vol. accepted
  [BibTeX]

  @article{reuter_special_2017-1,
  title = {Special {Issue} on {Human}-{Computer} {Interaction} and {Social} {Media} in {Critical} {Systems}},
  volume = {accepted},
  journal = {Journal of Contingencies and Crisis Management (JCCM)},
  author = {Reuter, Christian},
  year = {2017},
  keywords = {PRAXLABS},
  }

• ---

  Woedl, S., Pakusch, C., Bossauer, P. & Stevens, G. (2017)Auswirkung vollautomatisierter PKWs auf die Verkehrsmittelwahl

  IN Internationales Verkehrswesen, Pages: 68–72
  [BibTeX]

  @article{woedl_auswirkung_2017,
  title = {Auswirkung vollautomatisierter {PKWs} auf die {Verkehrsmittelwahl}},
  number = {3},
  journal = {Internationales Verkehrswesen},
  author = {Woedl, Sebastian and Pakusch, Christina and Bossauer, Paul and Stevens, Gunnar},
  year = {2017},
  keywords = {PRAXLABS},
  pages = {68--72},
  }

• ---

  Korn, M., de Carvalho, A. F. P., Langer, A., Zotz, P., Wulf, V. & Pipek, V. (2017)Nomadic Culture in Academic Settings: Pervasive Commuting and Institutional Support as Defining Elements

  IN International Reports on Socio-Informatics (IRSI), Vol. 14
  [BibTeX]

  @article{korn_nomadic_2017,
  title = {Nomadic {Culture} in {Academic} {Settings}: {Pervasive} {Commuting} and {Institutional} {Support} as {Defining} {Elements}},
  volume = {14},
  number = {3},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Korn, Matthias and de Carvalho, Aparecido Fabiano Pinatti and Langer, Amanda and Zotz, Phillipe and Wulf, Volker and Pipek, Volkmar},
  year = {2017},
  keywords = {MdK},
  }

• ---

  Pipek, V., Karasti, H. & Bowker, G. C. (2017)Special Issue: Infrastructuring and Collaborative Design

  IN Computer Supported Cooperative Work (CSCW), Vol. 26
  [BibTeX]

  @article{pipek_special_2017,
  title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design}},
  volume = {26},
  number = {1-2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C},
  year = {2017},
  keywords = {cscw, MdK},
  }

• ---

  Stevens, G., Bossauer, P., Jakobi, T. & Pakusch, C. (2017)Second Dashboard: Information Demands in a Connected Car

  IN Mensch und Computer 2017-Tagungsband
  [BibTeX]

  @article{stevens_second_2017,
  title = {Second {Dashboard}: {Information} {Demands} in a {Connected} {Car}},
  journal = {Mensch und Computer 2017-Tagungsband},
  author = {Stevens, Gunnar and Bossauer, Paul and Jakobi, Timo and Pakusch, Christina},
  year = {2017},
  annote = {Publisher: Gesellschaft f\{ü\}r Informatik eV},
  }

• ---

  Wulf, V., Pipek, V., Rohde, M., Stevens, G. & Randall, D. (2017)Socio Informatics – A practice‐based perspective Proposed Table of Contents

  [BibTeX] [Abstract] [Download PDF]

  The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; ‘living labs’ and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, ‘Socio Informatics’ is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.

  @article{wulf_socio_2017,
  title = {Socio {Informatics} – {A} practice‐based perspective {Proposed} {Table} of {Contents}},
  url = {https://www.uni-siegen.de/infme/start_ifm/downloads/tagungen/eusset/book_proposal_socio.pdf},
  abstract = {The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; 'living labs' and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, 'Socio Informatics' is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.},
  author = {Wulf, Volker and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Randall, Dave},
  year = {2017},
  }

• ---

  Boden, A. & Giljohann, S. (2017)IT Supported Police Work: A Case Study of an Interactive Patrol Car Projekt in Germany

  IN International Reports on Socio-Informatics (IRSI), Vol. 14
  [BibTeX]

  @article{boden_it_2017,
  title = {{IT} {Supported} {Police} {Work}: {A} {Case} {Study} of an {Interactive} {Patrol} {Car} {Projekt} in {Germany}},
  volume = {14},
  issn = {1861-4280},
  number = {1},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Boden, Alexander and Giljohann, Stefanie},
  year = {2017},
  }

• ---

  Ludwig, T. (2017)Researching Complex Information Infrastructures

  [BibTeX]

  @article{ludwig_researching_2017,
  title = {Researching {Complex} {Information} {Infrastructures}},
  author = {Ludwig, Thomas},
  year = {2017},
  annote = {Publisher: Springer},
  }

• ---

  Reuter, C. & al , E. (2017)Introduction: HCI and Social Media in Critical Systems

  IN Journal of Contingencies and Crisis Management (JCCM), Vol. accepted
  [BibTeX]

  @article{reuter_introduction_2017,
  title = {Introduction: {HCI} and {Social} {Media} in {Critical} {Systems}},
  volume = {accepted},
  journal = {Journal of Contingencies and Crisis Management (JCCM)},
  author = {Reuter, Christian and al, Et},
  year = {2017},
  }

• ---

  Reuter, C., Hughes, A., Hiltz, S. R., Imran, M. & Plotnick, L. (2017)Special Issue on Social Media in Crisis Management

  IN International Journal on Human-Computer Interaction (IJHCI), Vol. accepted
  [BibTeX]

  @article{reuter_special_2017,
  title = {Special {Issue} on {Social} {Media} in {Crisis} {Management}},
  volume = {accepted},
  journal = {International Journal on Human-Computer Interaction (IJHCI)},
  author = {Reuter, Christian and Hughes, Amanda and Hiltz, Starr Roxanne and Imran, Muhammad and Plotnick, Linda},
  year = {2017},
  }

• ---

  Gray, B., Ciolfi, L., de Carvalho, A. F. P., D’Andrea, A. & Wixted, L. (2017)Post-Fordist reconfigurations of gender, work and life: theory and practice

  IN The British Journal of Sociology, Pages: 1–23 doi:10.1111/1468-4446.12267
  [BibTeX] [Abstract]

  Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (information and communication technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowl- edge Economy from the perspectives of workers themselves. Recent theorizations of post-Fordist work patterns emphasize a rearranging of work and life place boun- daries; a reconfiguring of work and life time boundaries; and a dissolving of the gen- dered boundaries of work and life (production and social reproduction) (Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt andNegri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one’s own life, which is articulated in terms of individualized boundary-drawing. While younger men embraced ‘always on’ work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for youngerwomenwho also struggled tomake time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalized struggles of these relatively privilegedmiddle-class work- ers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.

  @article{gray_post-fordist_2017,
  title = {Post-{Fordist} reconfigurations of gender, work and life: theory and practice},
  issn = {00071315},
  doi = {10.1111/1468-4446.12267},
  abstract = {Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (information and communication technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowl- edge Economy from the perspectives of workers themselves. Recent theorizations of post-Fordist work patterns emphasize a rearranging of work and life place boun- daries; a reconfiguring of work and life time boundaries; and a dissolving of the gen- dered boundaries of work and life (production and social reproduction) (Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt andNegri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one's own life, which is articulated in terms of individualized boundary-drawing. While younger men embraced ‘always on' work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for youngerwomenwho also struggled tomake time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalized struggles of these relatively privilegedmiddle-class work- ers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.},
  journal = {The British Journal of Sociology},
  author = {Gray, Breda and Ciolfi, Luigina and de Carvalho, Aparecido Fabiano Pinatti and D'Andrea, Anthony and Wixted, Lisa},
  year = {2017},
  keywords = {work, gender, life, post-fordism, production, social reproduction},
  pages = {1--23},
  }

• ---

  Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2017)Social Media in Emergencies: A Representative Study on Citizens’ Perception in Germany

  IN Proceedings of the ACM: Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing, Vol. 1, Pages: 1–19 doi:https://doi.org/10.1145/3134725
  [BibTeX] [Abstract] [Download PDF]

  The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens’ perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens’ perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones’ weather and first aid apps.

  @article{reuter_social_2017-1,
  title = {Social {Media} in {Emergencies}: {A} {Representative} {Study} on {Citizens}' {Perception} in {Germany}},
  volume = {1},
  url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdSpielhoferHahne_SocialMediaEmergenciesGermany_CSCW.pdf},
  doi = {https://doi.org/10.1145/3134725},
  abstract = {The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones' weather and first aid apps.},
  number = {2},
  journal = {Proceedings of the ACM: Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing},
  author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie},
  year = {2017},
  keywords = {A-Paper, HCI, EmerGent, KontiKat, SMO, Selected},
  pages = {1--19},
  annote = {Place: New York, USA},
  }

• ---

  Mosconi, G., Korn, M., Reuter, C., Tolmie, P., Teli, M. & Pipek, V. (2017)From Facebook to the Neighbourhood: Infrastructuring of Hybrid Community Engagement

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 26, Pages: 959–1003 doi:10.1007/s10606-017-9291-z
  [BibTeX] [Abstract] [Download PDF]

  In recent years, social media have increased the resources that individuals and organizations are able to mobilize for the development of socially innovative practices. In this article, we engage with a naturally occurring development in a Trentinian neighbourhood to examine the cooperative interactions amongst members of a local community. The first author and local residents of the neighbourhood participated in online discussions, decision making, and physical activities that led to material changes in the area. The interventions are motivated by and based on the concept of Social Street that combines online interactions in a closed Facebook group with face-to-face meetings seeking to practically engage the collective in accomplishing certain immediate or ongoing needs. Over the course of two years, we studied this local instantiation of Social Street in Trento, Italy by way of an action-oriented (digital) ethnography. Through this work, we demonstrate how urban neighbourhoods might benefit from hybrid forms of community engagement that are enacted through a constant back and forth between online and face-to-face interactions. We further argue that the infrastructuring of local urban collectives should follow strategies that pay attention to the multiple issues in urban neighbourhoods and people’s attachments to them. Overall, the paper reflects upon the challenges and configurations of participation that this form of community-work entails.

  @article{mosconi_facebook_2017,
  title = {From {Facebook} to the {Neighbourhood}: {Infrastructuring} of {Hybrid} {Community} {Engagement}},
  volume = {26},
  url = {https://link.springer.com/article/10.1007/s10606-017-9291-z},
  doi = {10.1007/s10606-017-9291-z},
  abstract = {In recent years, social media have increased the resources that individuals and organizations are able to mobilize for the development of socially innovative practices. In this article, we engage with a naturally occurring development in a Trentinian neighbourhood to examine the cooperative interactions amongst members of a local community. The first author and local residents of the neighbourhood participated in online discussions, decision making, and physical activities that led to material changes in the area. The interventions are motivated by and based on the concept of Social Street that combines online interactions in a closed Facebook group with face-to-face meetings seeking to practically engage the collective in accomplishing certain immediate or ongoing needs. Over the course of two years, we studied this local instantiation of Social Street in Trento, Italy by way of an action-oriented (digital) ethnography. Through this work, we demonstrate how urban neighbourhoods might benefit from hybrid forms of community engagement that are enacted through a constant back and forth between online and face-to-face interactions. We further argue that the infrastructuring of local urban collectives should follow strategies that pay attention to the multiple issues in urban neighbourhoods and people's attachments to them. Overall, the paper reflects upon the challenges and configurations of participation that this form of community-work entails.},
  number = {4-6},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Mosconi, Gaia and Korn, Matthias and Reuter, Christian and Tolmie, Peter and Teli, Maurizio and Pipek, Volkmar},
  year = {2017},
  keywords = {A-Paper, CSCW, HCI, SMO, HyServ, KOKOS},
  pages = {959--1003},
  }

• ---

  Vaziri, D., Aal, K., Gschwind, Y. J., Delbaere, K., Weibert, A., Annegarn, J., de Rosario, H., Wieching, R., Randall, D. & Wulf, V. (2017)Analysis of effects and usage indicators for a ICT-based fall prevention system in community dwelling older adults

  IN International Journal of Human-Computer Studies, Vol. 106, Pages: 10–25 doi:10.1016/j.ijhcs.2017.05.004
  [BibTeX]

  @article{vaziri_analysis_2017,
  title = {Analysis of effects and usage indicators for a {ICT}-based fall prevention system in community dwelling older adults},
  volume = {106},
  doi = {10.1016/j.ijhcs.2017.05.004},
  number = {February},
  journal = {International Journal of Human-Computer Studies},
  author = {Vaziri, Daryoush and Aal, Konstantin and Gschwind, Yves J and Delbaere, Kim and Weibert, Anne and Annegarn, Janneke and de Rosario, Helios and Wieching, Rainer and Randall, David and Wulf, Volker},
  year = {2017},
  keywords = {Older adults, Exergames, Fall prevention, ICT Design, Wearables},
  pages = {10--25},
  annote = {Publisher: Elsevier Ltd},
  }

• ---

  Pipek, V., Karasti, H. & Bowker, G. C. (2017)A Preface to ‘Infrastructuring and Collaborative Design’

  IN Computer Supported Cooperative Work (CSCW), Vol. 26, Pages: 1–6 doi:10.1007/s10606-017-9271-3
  [BibTeX]

  @article{pipek_preface_2017,
  title = {A {Preface} to ‘{Infrastructuring} and {Collaborative} {Design}'},
  volume = {26},
  issn = {15737551},
  doi = {10.1007/s10606-017-9271-3},
  number = {1-2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C},
  year = {2017},
  keywords = {cscw, MdK},
  pages = {1--6},
  }

• ---

  Ogonowski, C., Hennes, P., Läkamp, J. & Seiffert, M. (2017)Shop und Play-Erlebnis im Smart Home: Mit Technik weg von der Technik

  IN Mittelstand-Digital WISSENSCHAFT TRIFFT PRAXIS, Pages: 63–71
  [BibTeX] [Abstract] [Download PDF]

  Die Überlegung ein Smart Home-System in Neu- oder Bestandbauten zu integrieren wird heute in immer mehr Haushalten diskutiert. Bestehende Systemlösungen sind derzeit aber nur limitiert am Bedarf der Nutzer orientiert, immer noch technisch komplex und überwiegend manuell in Betrieb zu nehmen. Im Rahmen einer Living Lab-Studie haben wir uns dieser Problemstellung mittels einer qualitativen Daten-erhebung in 14 Testhaushalten genähert. Wir haben zunächst Bedürfnisse und gegenwärtige Probleme mit aktuellen Systemlösungen am Markt analysiert und darauf aufbauend nutzerzentriert ein Konzept für die bedarfsgerechte Auswahl-, Regeldefinition und Inbetriebnahme eines Smart Home-Systems entwickelt. Dabei soll die technische Auswahl und Konfiguration des Smart Home-Systems in den der Installation vorgelagerten Einkaufs- und Logistik-Prozess übertragen werden und den Nutzer von der technischen Inbetriebnahme befreien, um so das Erlebnis und den Mehrwert eines smarten Zuhauses zu steigern.

  @article{ogonowski_shop_2017,
  title = {Shop und {Play}-{Erlebnis} im {Smart} {Home}: {Mit} {Technik} weg von der {Technik}},
  url = {http://smartlive.wineme.fb5.uni-siegen.de/wp-uploads/2017/02/Ogonowski_ShopundPlay.pdf},
  abstract = {Die Überlegung ein Smart Home-System in Neu- oder Bestandbauten zu integrieren wird heute in immer mehr Haushalten diskutiert. Bestehende Systemlösungen sind derzeit aber nur limitiert am Bedarf der Nutzer orientiert, immer noch technisch komplex und überwiegend manuell in Betrieb zu nehmen. Im Rahmen einer Living Lab-Studie haben wir uns dieser Problemstellung mittels einer qualitativen Daten-erhebung in 14 Testhaushalten genähert. Wir haben zunächst Bedürfnisse und gegenwärtige Probleme mit aktuellen Systemlösungen am Markt analysiert und darauf aufbauend nutzerzentriert ein Konzept für die bedarfsgerechte Auswahl-, Regeldefinition und Inbetriebnahme eines Smart Home-Systems entwickelt. Dabei soll die technische Auswahl und Konfiguration des Smart Home-Systems in den der Installation vorgelagerten Einkaufs- und Logistik-Prozess übertragen werden und den Nutzer von der technischen Inbetriebnahme befreien, um so das Erlebnis und den Mehrwert eines smarten Zuhauses zu steigern.},
  number = {6},
  journal = {Mittelstand-Digital WISSENSCHAFT TRIFFT PRAXIS},
  author = {Ogonowski, Corinna and Hennes, Philippe and Läkamp, Jens and Seiffert, Maximilian},
  year = {2017},
  keywords = {PRAXLABS, SMARTLIVE},
  pages = {63--71},
  }

• ---

  Stevens, G. & Bossauer, P. (2017)Dealing with Personal Data in the Age of Big Data Economies

  IN Zeitschrift fuer Geistiges Eigentum / Intellectual Property Journal, Vol. 9, Pages: 266–278 doi:https://doi.org/10.1628/186723717X15069451170856
  [BibTeX] [Abstract]

  The technological development of the digital computer and new options to collect, store and transfer mass data have changed the world in the last 40 years. Moreover, due to the ongoing progress of computer power, the establishment of the Internet as critical infrastructure and the options of ubiquitous sensor systems will have a dramatic impact on economies and societies in the future. We give a brief overview about the technological basics especially with regard to the exponential growth of big data and current turn towards sensor-based data collection. From this stance, we reconsider the various dimensions of personal data and and market mechanisms that have an impact of data usage and protection.

  @article{stevens_dealing_2017,
  title = {Dealing with {Personal} {Data} in the {Age} of {Big} {Data} {Economies}},
  volume = {9},
  doi = {https://doi.org/10.1628/186723717X15069451170856},
  abstract = {The technological development of the digital computer and new options to collect, store and transfer mass data have changed the world in the last 40 years. Moreover, due to the ongoing progress of computer power, the establishment of the Internet as critical infrastructure and the options of ubiquitous sensor systems will have a dramatic impact on economies and societies in the future. We give a brief overview about the technological basics especially with regard to the exponential growth of big data and current turn towards sensor-based data collection. From this stance, we reconsider the various dimensions of personal data and and market mechanisms that have an impact of data usage and protection.},
  number = {3},
  journal = {Zeitschrift fuer Geistiges Eigentum / Intellectual Property Journal},
  author = {Stevens, Gunnar and Bossauer, Paul},
  year = {2017},
  pages = {266--278},
  }

• ---

  Reuter, C., Pätsch, K. & Runft, E. (2017)IT for Peace? Fighting Against Terrorism in Social Media – An Explorative Twitter Study

  IN i-com: Journal of Interactive Media, Vol. 16, Pages: 181–195 doi:https://doi.org/10.1515/icom-2017-0013
  [BibTeX] [Abstract] [Download PDF]

  The Internet and especially social media are not only used for supposedly good purposes. For example, the recruitment of new members and the dissemination of ideologies of terrorism also takes place in the media. However, the fight against terrorism also makes use of the same tools. The type of these countermeasures, as well as the methods, are covered in this work. In the first part, the state of the art is summarized. The second part presents an explorative empirical study of the fight against terrorism in social media, especially on Twitter. Different, preferably characteristic forms are structured within the scope with the example of Twitter. The aim of this work is to approach this highly relevant subject with the goal of peace, safety and safety from the perspective of information systems. Moreover, it should serve following researches in this field as basis and starting point.

  @article{reuter_it_2017,
  title = {{IT} for {Peace}? {Fighting} {Against} {Terrorism} in {Social} {Media} – {An} {Explorative} {Twitter} {Study}},
  volume = {16},
  url = {http://www.peasec.de/paper/2017/2017_ReuterPaetschRunft_ITforPeaceTerrorismSocialMedia_ICOM.pdf https://www.degruyter.com/view/j/icom.2017.16.issue-2/icom-2017-0013/icom-2017-0013.xml?format=INT},
  doi = {https://doi.org/10.1515/icom-2017-0013},
  abstract = {The Internet and especially social media are not only used for supposedly good purposes. For example, the recruitment of new members and the dissemination of ideologies of terrorism also takes place in the media. However, the fight against terrorism also makes use of the same tools. The type of these countermeasures, as well as the methods, are covered in this work. In the first part, the state of the art is summarized. The second part presents an explorative empirical study of the fight against terrorism in social media, especially on Twitter. Different, preferably characteristic forms are structured within the scope with the example of Twitter. The aim of this work is to approach this highly relevant subject with the goal of peace, safety and safety from the perspective of information systems. Moreover, it should serve following researches in this field as basis and starting point.},
  number = {2},
  journal = {i-com: Journal of Interactive Media},
  author = {Reuter, Christian and Pätsch, Katja and Runft, Elena},
  year = {2017},
  keywords = {CSCW, HCI, EmerGent, KontiKat, SMO, Frieden, Terror},
  pages = {181--195},
  }

• ---

  Zettl, V., Ludwig, T., Kotthaus, C., Skudelny, S. & Moskopp, M. (2017)Zusammenarbeit von BOS und Zivilgesellschaft neu gedacht: Chancen und Herausforderungen von Mittlerorganisationen

  IN Bev\ö\lkerungsschutz, Vol. (accepted)
  [BibTeX]

  @article{zettl_zusammenarbeit_2017,
  title = {Zusammenarbeit von {BOS} und {Zivilgesellschaft} neu gedacht: {Chancen} und {Herausforderungen} von {Mittlerorganisationen}},
  volume = {(accepted)},
  journal = {Bev\{ö\}lkerungsschutz},
  author = {Zettl, Veronika and Ludwig, Thomas and Kotthaus, Christoph and Skudelny, Sascha and Moskopp, Michael},
  year = {2017},
  keywords = {CSCW},
  }

• ---

  Ludwig, T., Hansson, K., Aitamurto, T. & Gupta, N. (2017)Special Issue on Crowd Dynamics: Conflicts, Contradictions, and Cooperation Issues in Crowdsourcing

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. accepted
  [BibTeX]

  @article{ludwig_special_2017,
  title = {Special {Issue} on {Crowd} {Dynamics}: {Conflicts}, {Contradictions}, and {Cooperation} {Issues} in {Crowdsourcing}},
  volume = {accepted},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Ludwig, Thomas and Hansson, Karin and Aitamurto, Tanja and Gupta, Neha},
  year = {2017},
  keywords = {A-Paper, CSCW},
  }

• ---

  Weibert, A., Randall, D. & Wulf, V. (2017)Extending Value Sensitive Design to Off-the-Shelf Technology: Lessons Learned from a Local Intercultural Computer Club

  IN Interacting with Computers, Vol. 29, Pages: 715–736
  [BibTeX]

  @article{weibert_extending_2017,
  title = {Extending {Value} {Sensitive} {Design} to {Off}-the-{Shelf} {Technology}: {Lessons} {Learned} from a {Local} {Intercultural} {Computer} {Club}},
  volume = {29},
  number = {5},
  journal = {Interacting with Computers},
  author = {Weibert, Anne and Randall, Dave and Wulf, Volker},
  year = {2017},
  pages = {715--736},
  annote = {Publisher: Oxford University Press},
  }

• ---

  Brodie, M. A., Coppens, M. J., Ejupi, A., Gschwind, Y. J., Annegarn, J., Schoene, D., Wieching, R., Lord, S. R. & Delbaere, K. (2017)Comparison between clinical gait and daily-life gait assessments of fall risk in older people

  IN Geriatrics & gerontology international, Vol. 17, Pages: 2274–2282
  [BibTeX]

  @article{brodie_comparison_2017,
  title = {Comparison between clinical gait and daily-life gait assessments of fall risk in older people},
  volume = {17},
  number = {11},
  journal = {Geriatrics \& gerontology international},
  author = {Brodie, Matthew A and Coppens, Milou J and Ejupi, Andreas and Gschwind, Yves J and Annegarn, Janneke and Schoene, Daniel and Wieching, Rainer and Lord, Stephen R and Delbaere, Kim},
  year = {2017},
  pages = {2274--2282},
  annote = {Publisher: Wiley Online Library},
  }

• ---

  Reuter, C. & Spielhofer, T. (2017)Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens’ Perception of Social Media in Emergencies in Europe

  IN Journal Technological Forecasting and Social Change (TFSC), Vol. 121, Pages: 168–180 doi:10.1016/j.techfore.2016.07.038
  [BibTeX] [Abstract] [Download PDF]

  Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available – especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent’ this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens’ attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens’ attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.

  @article{reuter_towards_2017,
  title = {Towards {Social} {Resilience}: {A} {Quantitative} and {Qualitative} {Survey} on {Citizens}' {Perception} of {Social} {Media} in {Emergencies} in {Europe}},
  volume = {121},
  url = {http://www.wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocialresilience-citizensurvey_tfsc.pdf http://www.sciencedirect.com/science/article/pii/S0040162516301986 http://wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocial},
  doi = {10.1016/j.techfore.2016.07.038},
  abstract = {Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available - especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent' this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens' attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens' attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.},
  journal = {Journal Technological Forecasting and Social Change (TFSC)},
  author = {Reuter, Christian and Spielhofer, Thomas},
  year = {2017},
  keywords = {A-Paper, CSCW, EmerGent, SMO, RSF},
  pages = {168--180},
  }

• ---

  Ludwig, T., Kotthaus, C., Reuter, C., van Dongen, S., Pipek, V., Dongen, S. V. & Pipek, V. (2017)Situated crowdsourcing during disasters: Managing the tasks of spontaneous volunteers through public displays

  IN International Journal on Human-Computer Studies (IJHCS), Vol. 102, Pages: 103–121 doi:10.1016/j.ijhcs.2016.09.008
  [BibTeX] [Abstract] [Download PDF]

  Abstract Although emergency services have already recognized the importance of citizen-initiated activities during disasters, still questions with regard to the coordination of spontaneous volunteers and their activities arise. Within our article, we will present a technological approach based on public displays which aims to foster situated crowdsourcing between affected citizens, spontaneous volunteers as well as official emergency services. We will address the research question: How can the situated tasks performed by spontaneous volunteers be supported by the use of public displays during disasters? First we will present the current state of the art with regard to the coordination practices of spontaneous volunteers and emergency services within disaster situations as well as related problems, potentials and specifics of situated crowdsourcing and public displays. To gain insight into actual coordination practices, we conducted an empirical study with 18 different stakeholders involved in disaster management. Based on the literature review and our empirical study, we have derived a technical concept that supports the task and activity management of spontaneous volunteers as well as the coordination both of the demands of affected people and the offers from spontaneous volunteers. We have implemented our concept as the public display application ‘City-Share’, which provides a robust communication infrastructure and encompasses situated crowdsourcing mechanisms for managing offers and demands of activities on-the-ground. Based on its evaluation with several users, we will discuss our findings with regard to the assignment of tasks on-the-ground and situated crowdsourcing during emergencies. We outline that City-Share can improve a community’s disaster resilience, especially when focusing on the kind of collaborative resilience emerging between official stakeholders and spontaneous volunteers or affected citizens at a local level.

  @article{ludwig_situated_2017,
  title = {Situated crowdsourcing during disasters: {Managing} the tasks of spontaneous volunteers through public displays},
  volume = {102},
  url = {http://wineme.uni-siegen.de/paper/2016/2016_Ludwigetal_SituatedCrowdsourcingPublicDisplay_IJHCS.pdf http://www.sciencedirect.com/science/article/pii/S1071581916301197},
  doi = {10.1016/j.ijhcs.2016.09.008},
  abstract = {Abstract Although emergency services have already recognized the importance of citizen-initiated activities during disasters, still questions with regard to the coordination of spontaneous volunteers and their activities arise. Within our article, we will present a technological approach based on public displays which aims to foster situated crowdsourcing between affected citizens, spontaneous volunteers as well as official emergency services. We will address the research question: How can the situated tasks performed by spontaneous volunteers be supported by the use of public displays during disasters? First we will present the current state of the art with regard to the coordination practices of spontaneous volunteers and emergency services within disaster situations as well as related problems, potentials and specifics of situated crowdsourcing and public displays. To gain insight into actual coordination practices, we conducted an empirical study with 18 different stakeholders involved in disaster management. Based on the literature review and our empirical study, we have derived a technical concept that supports the task and activity management of spontaneous volunteers as well as the coordination both of the demands of affected people and the offers from spontaneous volunteers. We have implemented our concept as the public display application ‘City-Share', which provides a robust communication infrastructure and encompasses situated crowdsourcing mechanisms for managing offers and demands of activities on-the-ground. Based on its evaluation with several users, we will discuss our findings with regard to the assignment of tasks on-the-ground and situated crowdsourcing during emergencies. We outline that City-Share can improve a community's disaster resilience, especially when focusing on the kind of collaborative resilience emerging between official stakeholders and spontaneous volunteers or affected citizens at a local level.},
  number = {C},
  journal = {International Journal on Human-Computer Studies (IJHCS)},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Reuter, Christian and van Dongen, Sören and Pipek, Volkmar and Dongen, Sören Van and Pipek, Volkmar},
  year = {2017},
  keywords = {A-Paper, CSCW, HCI, PRAXLABS, KOKOS, Kooperation, Crisis management, Design case study, Disasters, Situated crowdsourcing, Spontaneous volunteers},
  pages = {103--121},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G., Betz, M. & Wulf, V. (2017)Grounded Design – a praxeological \IS\ research perspective

  IN JIT, Vol. 32, Pages: 163–179 doi:10.1057/jit.2016.5
  [BibTeX] [Download PDF]

  @article{rohde_grounded_2017,
  title = {Grounded {Design} - a praxeological \{{IS}\} research perspective},
  volume = {32},
  url = {https://doi.org/10.1057/jit.2016.5},
  doi = {10.1057/jit.2016.5},
  number = {2},
  journal = {JIT},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Betz, Matthias and Wulf, Volker},
  year = {2017},
  pages = {163--179},
  }

• ---

  Ogonowski, C., Castelli, N., Förmer, D., Hackbarth, K., Hennes, P., Jakobi, T., Mengi, A., Pursche, F. & Schulze-Sturm, S. (2017)SMARTLIVE: nachhaltige Innovationsentwicklung im Living Lab für Smart Home/Smart Energy: SMARTLIVE Abschlussbericht: Projektlaufzeit: 01.10. 2014-30.09. 2017

  [BibTeX]

  @article{ogonowski_smartlive_2017,
  title = {{SMARTLIVE}: nachhaltige {Innovationsentwicklung} im {Living} {Lab} für {Smart} {Home}/{Smart} {Energy}: {SMARTLIVE} {Abschlussbericht}: {Projektlaufzeit}: 01.10. 2014-30.09. 2017},
  author = {Ogonowski, Corinna and Castelli, Nico and Förmer, Dirk and Hackbarth, Kai and Hennes, Philippe and Jakobi, Timo and Mengi, Anil and Pursche, Fabian and Schulze-Sturm, Stefan},
  year = {2017},
  }

• ---

  Rossitto, C., de Carvalho, A. F. P., Ciolfi, L., Lampinen, A. & Gray, B. (2017)Nomadic Cultures Beyond Work Practices

  IN International Reports on Socio-Informatics (IRSI), Vol. 14, Pages: 5–14
  [BibTeX]

  @article{rossitto_nomadic_2017,
  title = {Nomadic {Cultures} {Beyond} {Work} {Practices}},
  volume = {14},
  number = {3},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Rossitto, Chiara and de Carvalho, Aparecido Fabiano Pinatti and Ciolfi, Luigina and Lampinen, Airi and Gray, Breda},
  year = {2017},
  pages = {5--14},
  }

• ---

  Kaufhold, M. & Reuter, C. (2017)Integration von Flow in die Mensch- Computer-Interaktion? Potenziale für die Gestaltung interaktiver Systeme

  IN Mittelstand-Digital “Wissenschaft trifft Praxis”, Vol. 7, Pages: 78–88
  [BibTeX] [Abstract] [Download PDF]

  Flow-Erleben beschreibt das „reflexionsfreie, gänzliche Aufgehen in einer glatt laufenden Tätigkeit, die man trotz hoher Beanspruchung noch unter Kontrolle hat“. Dabei zeigt die bestehende Literatur vielversprechende Effekte der Flow-Theorie auf, etwa positiver Affekt, verbessertes Lernen, Mitarbeiterproduktivität und Kundenloyalität, die einen Mehrwert in der Mensch-Computer-Interaktion und der Gestaltung interaktiver Systeme darstellen. Die Betrachtung der theoretischen Grundlagen zeigt, dass Flow ein komponentenreiches Konstrukt ist, welches kontextsensitiv erforscht werden muss: Die Beschaffenheit der gegenwärtigen Aufgabe und des interaktiven Systems, sowie demografische, individuelle und situative Faktoren beeinflussen das Flow-erleben. Zur Messung des Flow-erlebens wurden eine Reihe unterschiedlicher Messmethoden entwickelt, welche die gegenwärtige Erfahrung, etwa der FQ oder die esM, oder eine vergangene Erfahrung im Nachgang, etwa komponentenbasierte Fragebogen und qualitative Methoden, erfassen. In der Gestaltung interaktiver Systeme im Sinne der MCI wird einerseits die Betrachtung pragmatischer Qualitätskriterien (Effizienz, Durchschaubarkeit, Verlässlichkeit) der Usability und hedonistischer Qualitätskriterien (Attraktivität, Neuheit, Stimulation) der User Experience angestrebt. Andererseits untersucht ein separater Forschungsstrang die Relevanz der Flow-Theorie für die MCI. Während der Einfluss theoretischer Konstrukte des Flow-erlebens bereits deutlich untersucht wurde, fehlt die systematische Verknüpfung zu konkreten Designanforderungen zur Unterstützung des Flow-erlebens in interaktiven Systemen. Damit die Potenziale der Flow-Theorie in der Gestaltung interaktiver Systeme bestmöglich berücksichtigt werden können, sind vor allem vier Herausforderungen in der Forschung und Praxis zu adressieren: 1. Definition der theoretischen Kontextfaktoren: Wie kann die Flow-Theorie in der Mensch-Computer-Interaktion ganzheitlich bestimmt werden? 2. Operationalisierung der Flow-Theorie: Wie können Bedingungen, Erleben und Auswirkungen des Flow-erlebens genau und systematisch gemessen werden? 3. Integration in die Mensch-Computer-Interaktion: In welchem exakten Zusammenhang stehen die Konzepte Flow, Usability und User Experience? 4. Ableitung praktischer Designanforderungen: Wie können praktische Anforderungen zum Design des Flow-erlebens in interaktiven Systemen abgeleitet werden? Dieser Beitrag hat dazu die theoretischen Grundlagen des Flow-erlebens, bestehende Methoden und Metriken sowie verwandte Konzepte der MCI eingeleitet und diskutiert, um einerseits die systematische Erforschung der Flow-Theorie in der MCI und andererseits die Ableitung praktischer Design-Anforderungen zu motivieren.

  @article{kaufhold_integration_2017,
  title = {Integration von {Flow} in die {Mensch}- {Computer}-{Interaktion}? {Potenziale} für die {Gestaltung} interaktiver {Systeme}},
  volume = {7},
  url = {http://wineme.uni-siegen.de/paper/2017/2017_KaufholdReuter_FlowMCI_MittelstandDigital.pdf http://www.wineme.uni-siegen.de/paper/2017/2017_KaufholdReuter_FlowMCI_MittelstandDigital.pdf},
  abstract = {Flow-Erleben beschreibt das „reflexionsfreie, gänzliche Aufgehen in einer glatt laufenden Tätigkeit, die man trotz hoher Beanspruchung noch unter Kontrolle hat“. Dabei zeigt die bestehende Literatur vielversprechende Effekte der Flow-Theorie auf, etwa positiver Affekt, verbessertes Lernen, Mitarbeiterproduktivität und Kundenloyalität, die einen Mehrwert in der Mensch-Computer-Interaktion und der Gestaltung interaktiver Systeme darstellen. Die Betrachtung der theoretischen Grundlagen zeigt, dass Flow ein komponentenreiches Konstrukt ist, welches kontextsensitiv erforscht werden muss: Die Beschaffenheit der gegenwärtigen Aufgabe und des interaktiven Systems, sowie demografische, individuelle und situative Faktoren beeinflussen das Flow-erleben. Zur Messung des Flow-erlebens wurden eine Reihe unterschiedlicher Messmethoden entwickelt, welche die gegenwärtige Erfahrung, etwa der FQ oder die esM, oder eine vergangene Erfahrung im Nachgang, etwa komponentenbasierte Fragebogen und qualitative Methoden, erfassen. In der Gestaltung interaktiver Systeme im Sinne der MCI wird einerseits die Betrachtung pragmatischer Qualitätskriterien (Effizienz, Durchschaubarkeit, Verlässlichkeit) der Usability und hedonistischer Qualitätskriterien (Attraktivität, Neuheit, Stimulation) der User Experience angestrebt. Andererseits untersucht ein separater Forschungsstrang die Relevanz der Flow-Theorie für die MCI. Während der Einfluss theoretischer Konstrukte des Flow-erlebens bereits deutlich untersucht wurde, fehlt die systematische Verknüpfung zu konkreten Designanforderungen zur Unterstützung des Flow-erlebens in interaktiven Systemen. Damit die Potenziale der Flow-Theorie in der Gestaltung interaktiver Systeme bestmöglich berücksichtigt werden können, sind vor allem vier Herausforderungen in der Forschung und Praxis zu adressieren: 1. Definition der theoretischen Kontextfaktoren: Wie kann die Flow-Theorie in der Mensch-Computer-Interaktion ganzheitlich bestimmt werden? 2. Operationalisierung der Flow-Theorie: Wie können Bedingungen, Erleben und Auswirkungen des Flow-erlebens genau und systematisch gemessen werden? 3. Integration in die Mensch-Computer-Interaktion: In welchem exakten Zusammenhang stehen die Konzepte Flow, Usability und User Experience? 4. Ableitung praktischer Designanforderungen: Wie können praktische Anforderungen zum Design des Flow-erlebens in interaktiven Systemen abgeleitet werden? Dieser Beitrag hat dazu die theoretischen Grundlagen des Flow-erlebens, bestehende Methoden und Metriken sowie verwandte Konzepte der MCI eingeleitet und diskutiert, um einerseits die systematische Erforschung der Flow-Theorie in der MCI und andererseits die Ableitung praktischer Design-Anforderungen zu motivieren.},
  number = {1},
  journal = {Mittelstand-Digital "Wissenschaft trifft Praxis"},
  author = {Kaufhold, Marc-André and Reuter, Christian},
  year = {2017},
  keywords = {CSCW, HCI, KontiKat},
  pages = {78--88},
  }

• ---

  Baumann, F., Ludwig, T., Abele., D., Hoffmann, S. & Roller, D. (2017)Model-Data Streaming for Additive Manufacturing – Securing Intellectual Property

  IN Smart and Sustainable Manufacturing Systems, Pages: (accepted)
  [BibTeX]

  @article{baumann_model-data_2017,
  title = {Model-{Data} {Streaming} for {Additive} {Manufacturing} - {Securing} {Intellectual} {Property}},
  journal = {Smart and Sustainable Manufacturing Systems},
  author = {Baumann, Felix and Ludwig, Thomas and Abele., Darwin and Hoffmann, Sven and Roller, Dieter},
  year = {2017},
  keywords = {CSCW},
  pages = {(accepted)},
  }

• ---

  Pottebaum, J. & Reuter, C. (2017)Guest Editorial Preface: Special Issue on IT-Support for Critical Infrastructure Protection

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 9, Pages: iv–vii
  [BibTeX] [Download PDF]

  @article{pottebaum_guest_2017,
  title = {Guest {Editorial} {Preface}: {Special} {Issue} on {IT}-{Support} for {Critical} {Infrastructure} {Protection}},
  volume = {9},
  url = {http://www.peasec.de/paper/2017/2017_PottebaumReuter_EditorialCriticalInfrastructureProtection_IJISCRAM.pdf},
  number = {4},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Pottebaum, Jens and Reuter, Christian},
  year = {2017},
  keywords = {KontiKat, Infrastruktur},
  pages = {iv--vii},
  }

• ---

  Stevens, G., Bossauer, P., Neifer, T. & Hanschke, S. (2017)Using Shopping Data to Design Sustainable Consumer Apps

  IN Proceedings of SustainIT 2017
  [BibTeX]

  @article{stevens_using_2017,
  title = {Using {Shopping} {Data} to {Design} {Sustainable} {Consumer} {Apps}},
  journal = {Proceedings of SustainIT 2017},
  author = {Stevens, Gunnar and Bossauer, Paul and Neifer, T. and Hanschke, S.},
  year = {2017},
  }

• ---

  Winter, D., Bittenbinder, S., Hinderks, A. & Thomaschewski, J. (2017)UX-Kompetenz von Organisationen – Wie kann die UX-Kompetenz einer Organisation gesteigert werden?

  IN Gesellschaft für Informatik e.V., Vol. Mensch und Computer 2017 – Usability Professionals, Pages: 4 doi:10.18420/muc2017-up-0003
  [BibTeX] [Abstract] [Download PDF]

  Um die User Experience einzelner Produkte zu verbessern stehen bereits einige Methoden zur Verfügung. Möchten wir aber alle Produkte verbessern, müssen wir unseren Blick auf die herstellende Organisation richten. Dabei stellt sich die Frage, wie wir die UX-Kompetenz einer ganzen Organisation verbessern können. Gemeinsam mit den Teilnehmern suchen wir Antworten auf diese Frage. Wir erarbeiten die häufigsten Problemstellen und finden Ansatzpunkte zur Verbesserung. Dabei fokussieren wir uns auf zwei entscheidene Bereiche zur Kompetenzentwicklung: Erzeugen neuer Kompetenz und Verbesserung der Anwendbarkeit der bestehenden Kompetenz.

  @article{winter_ux-kompetenz_2017,
  title = {{UX}-{Kompetenz} von {Organisationen} – {Wie} kann die {UX}-{Kompetenz} einer {Organisation} gesteigert werden?},
  volume = {Mensch und Computer 2017 - Usability Professionals},
  url = {http://dl.gi.de/handle/20.500.12116/5786},
  doi = {10.18420/muc2017-up-0003},
  abstract = {Um die User Experience einzelner Produkte zu verbessern stehen bereits einige Methoden zur Verfügung. Möchten wir aber alle Produkte verbessern, müssen wir unseren Blick auf die herstellende Organisation richten. Dabei stellt sich die Frage, wie wir die UX-Kompetenz einer ganzen Organisation verbessern können. Gemeinsam mit den Teilnehmern suchen wir Antworten auf diese Frage. Wir erarbeiten die häufigsten Problemstellen und finden Ansatzpunkte zur Verbesserung. Dabei fokussieren wir uns auf zwei entscheidene Bereiche zur Kompetenzentwicklung: Erzeugen neuer Kompetenz und Verbesserung der Anwendbarkeit der bestehenden Kompetenz.},
  language = {de},
  urldate = {2021-04-16},
  journal = {Gesellschaft für Informatik e.V.},
  author = {Winter, Dominique and Bittenbinder, Sven and Hinderks, Andreas and Thomaschewski, Jörg},
  year = {2017},
  note = {Accepted: 2017-11-18T00:36:43Z
  Publisher: Gesellschaft für Informatik e.V.},
  keywords = {italg},
  pages = {4},
  }

2016

• ---

  Kucharski, A. (2016)Post-truth: Study epidemiology of fake news

  IN Nature, Vol. 540, Pages: 525
  [BibTeX] [Download PDF]

  @article{kucharski_post-truth_2016,
  title = {Post-truth: {Study} epidemiology of fake news},
  volume = {540},
  issn = {0028-0836},
  url = {http://dx.doi.org/10.1038/540525a http://10.0.4.14/540525a},
  number = {7634},
  journal = {Nature},
  author = {Kucharski, Adam},
  month = dec,
  year = {2016},
  pages = {525},
  annote = {Publisher: Nature Publishing Group, a division of Macmillan Publishers Limited. All Rights Reserved.},
  }

• ---

  Ludwig, T., Dax, J., Pipek, V. & Randall, D. (2016)Work or leisure? Designing a user-centered approach for researching activity “in the wild”

  IN Personal and Ubiquitous Computing, Vol. 20, Pages: 487–515 doi:10.1007/s00779-016-0935-7
  [BibTeX] [Abstract] [Download PDF]

  Mobile devices have conquered nearly all parts of the daily life. These devices support their owners in specific situations, both at work and in leisure contexts, and therefore make it increasingly difficult to keep work and private life separated. Examining the practices around the use of mobile technology has become a topic of some interest as issues around “work–life balance” emerge. Although the field of HCI provides different approaches for capturing people’s activities in situ, we will show that an additional value can be obtained from a consideration of the “situated” view of contextuality, one which incorporates concerns of privacy and which identifies the reasons people might have for long-term user participation in this kind of study. Despite the undoubted sophistication of existing platforms, the issue of how to provide for dynamic adjustment to meet emerging research questions over time remains challenging. In this paper, we examine how one might approach the design of an observation environment that includes methods for understanding the way of how users reason about research, based upon the context they find themselves in. We have developed a research framework called “PartS,” which captures in situ information about the individual as well as his/her (work/personal) context and offers functionality for collaborative discussions about the information collected. Based on its evaluation, we outline six lessons that need to be considered when designing a study for capturing the subjective context and related activities from an individual user’s as well as a researcher’s perspective.

  @article{ludwig_work_2016-1,
  title = {Work or leisure? {Designing} a user-centered approach for researching activity “in the wild”},
  volume = {20},
  issn = {1617-4917},
  shorttitle = {Work or leisure?},
  url = {https://doi.org/10.1007/s00779-016-0935-7},
  doi = {10.1007/s00779-016-0935-7},
  abstract = {Mobile devices have conquered nearly all parts of the daily life. These devices support their owners in specific situations, both at work and in leisure contexts, and therefore make it increasingly difficult to keep work and private life separated. Examining the practices around the use of mobile technology has become a topic of some interest as issues around “work–life balance” emerge. Although the field of HCI provides different approaches for capturing people’s activities in situ, we will show that an additional value can be obtained from a consideration of the “situated” view of contextuality, one which incorporates concerns of privacy and which identifies the reasons people might have for long-term user participation in this kind of study. Despite the undoubted sophistication of existing platforms, the issue of how to provide for dynamic adjustment to meet emerging research questions over time remains challenging. In this paper, we examine how one might approach the design of an observation environment that includes methods for understanding the way of how users reason about research, based upon the context they find themselves in. We have developed a research framework called “PartS,” which captures in situ information about the individual as well as his/her (work/personal) context and offers functionality for collaborative discussions about the information collected. Based on its evaluation, we outline six lessons that need to be considered when designing a study for capturing the subjective context and related activities from an individual user’s as well as a researcher’s perspective.},
  language = {en},
  number = {4},
  urldate = {2021-04-16},
  journal = {Personal and Ubiquitous Computing},
  author = {Ludwig, Thomas and Dax, Julian and Pipek, Volkmar and Randall, Dave},
  month = aug,
  year = {2016},
  pages = {487--515},
  }

• ---

  Dax, J., Ley, B., Pape, S., Schmitz, C., Pipek, V. & Rannenberg, K. (2016)Elicitation of Requirements for an inter-organizational Platform to Support Security Management Decisions

  IN 10th International Symposium on Human Aspects of Information Security & Assurance, HAISA 2016
  [BibTeX]

  @article{dax_elicitation_2016-1,
  title = {Elicitation of {Requirements} for an inter-organizational {Platform} to {Support} {Security} {Management} {Decisions}},
  language = {en},
  journal = {10th International Symposium on Human Aspects of Information Security \& Assurance, HAISA 2016},
  author = {Dax, J. and Ley, B. and Pape, S. and Schmitz, C. and Pipek, V. and Rannenberg, K.},
  month = jul,
  year = {2016},
  note = {Place: Frankfurt, Germany},
  keywords = {sidate},
  }

• ---

  Ludwig, T., Kotthaus, C., Stein, M., Durt, H., Kurz, C., Wenz, J., Doublet, T., Becker, M., Pipek, V. & Wulf, V. (2016)Arbeiten im Mittelstand 4.0 – KMU im Spannungsfeld des digitalen Wandels

  IN HMD Praxis der Wirtschaftsinformatik, Vol. 53, Pages: 71–86 doi:10.1365/s40702-015-0200-y
  [BibTeX] [Abstract] [Download PDF]

  Zusammenfassung Das aktuelle Verständnis von Industrie 4.0 umfasst oftmals die Vision einer vollautomatisierten und Technologie-determinierten Entwicklung der deutschen Industrie. Eine praktische Ausgestaltung einer solchen Vision bietet dabei keine hinreichende Option für den Mittelstand – den eigentlichen Treiber der deutschen Wirtschaft. Speziell bei kleineren und mittelständischen Unternehmen sichern die eigenen Mitarbeiter/innen sowie deren Erfahrungen und Arbeitsver-mögen maßgeblich den wirtschaftlichen Erfolg und müssen bei der Ausgestaltung von Industrie 4.0-Konzepten und -Technologien in den Fokus gerückt werden. Bei 72 T. Ludwig et al. 1 3 der Betrachtung der Mitarbeiter bzw. der Mitarbeiterinnen im Zentrum des Mittel-standes, fallen bei der praktischen Ausgestaltung von Industrie 4.0 eine Vielzahl sozialer Fragestellungen an, welche vor allem aber im Betrieb von Unternehmen und Betriebsrat bearbeitet und sozialpartnerschaftlich ausgestaltet werden müssen. In diesem Artikel werden die aktuellen Spannungsfelder präsentiert, in welchen die sozialen Fragestellungen angesiedelt sind. Diese wurden auf Basis eines Experten-workshops mit Geschäftsführern und Unternehmensberatern kleiner und mittelstän-discher Unternehmen sowie durch verschiedene Interviews mit Vertretern der IG Metall im Hinblick auf die Veränderung von Arbeit im Kontext von Industrie 4.0 erhoben. Schlüsselwörter Industrie 4.0 · Sozialpartnerschaft · Mittelstand · KMU · Integrierte Organisations-und Technologieentwicklung

  @article{ludwig_arbeiten_2016,
  title = {Arbeiten im {Mittelstand} 4.0 – {KMU} im {Spannungsfeld} des digitalen {Wandels}},
  volume = {53},
  issn = {1436-3011},
  url = {https://wm.baden-wuerttemberg.de/fileadmin/redaktion/m-wm/intern/Dateien_Downloads/Arbeit/Arbeitsmarktpolitik_Arbeitsschutz/B2_Ludwig_2016-Arbeitswelt-Ludwig_-_Kopie.pdf http://link.springer.com/10.1365/s40702-015-0200-y http://wineme.uni-siegen.de/paper/},
  doi = {10.1365/s40702-015-0200-y},
  abstract = {Zusammenfassung Das aktuelle Verständnis von Industrie 4.0 umfasst oftmals die Vision einer vollautomatisierten und Technologie-determinierten Entwicklung der deutschen Industrie. Eine praktische Ausgestaltung einer solchen Vision bietet dabei keine hinreichende Option für den Mittelstand – den eigentlichen Treiber der deutschen Wirtschaft. Speziell bei kleineren und mittelständischen Unternehmen sichern die eigenen Mitarbeiter/innen sowie deren Erfahrungen und Arbeitsver-mögen maßgeblich den wirtschaftlichen Erfolg und müssen bei der Ausgestaltung von Industrie 4.0-Konzepten und -Technologien in den Fokus gerückt werden. Bei 72 T. Ludwig et al. 1 3 der Betrachtung der Mitarbeiter bzw. der Mitarbeiterinnen im Zentrum des Mittel-standes, fallen bei der praktischen Ausgestaltung von Industrie 4.0 eine Vielzahl sozialer Fragestellungen an, welche vor allem aber im Betrieb von Unternehmen und Betriebsrat bearbeitet und sozialpartnerschaftlich ausgestaltet werden müssen. In diesem Artikel werden die aktuellen Spannungsfelder präsentiert, in welchen die sozialen Fragestellungen angesiedelt sind. Diese wurden auf Basis eines Experten-workshops mit Geschäftsführern und Unternehmensberatern kleiner und mittelstän-discher Unternehmen sowie durch verschiedene Interviews mit Vertretern der IG Metall im Hinblick auf die Veränderung von Arbeit im Kontext von Industrie 4.0 erhoben. Schlüsselwörter Industrie 4.0 · Sozialpartnerschaft · Mittelstand · KMU · Integrierte Organisations-und Technologieentwicklung},
  number = {1},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Durt, Hartwig and Kurz, Constanze and Wenz, Julian and Doublet, Thorsten and Becker, Maximilian and Pipek, Volkmar and Wulf, Volker},
  month = feb,
  year = {2016},
  keywords = {CSCW, PRAXLABS},
  pages = {71--86},
  }

• ---

  Ogonowski, C., Förmer, D., Gussmann, S., Hennes, P., Hackbarth, K., Jakobi, T., Kersten, K., Läkamp, J., Mengi, A. & Pursche, F. (2016)Living Lab as a Service: Individuelle Dienstleistungen zur nutzerzentrierten Innovationsentwicklung im Smart Home

  IN WISSENSCHAFT TRIFFT PRAXIS, Pages: 27
  [BibTeX]

  @article{ogonowski_living_2016,
  title = {Living {Lab} as a {Service}: {Individuelle} {Dienstleistungen} zur nutzerzentrierten {Innovationsentwicklung} im {Smart} {Home}},
  journal = {WISSENSCHAFT TRIFFT PRAXIS},
  author = {Ogonowski, Corinna and Förmer, Dirk and Gussmann, Svenja and Hennes, Philippe and Hackbarth, Kai and Jakobi, Timo and Kersten, Konstantin and Läkamp, Jens and Mengi, Anil and Pursche, Fabian},
  year = {2016},
  keywords = {PRAXLABS, SMARTLIVE, DBL},
  pages = {27},
  }

• ---

  Reuter, C., Ludwig, T., Kotthaus, C., Kaufhold, M., von Radziewski, E. & Pipek, V. (2016)Big Data in a Crisis? Creating Social Media Datasets for Emergency Management Research

  IN i-com: Journal of Interactive Media, Vol. 15, Pages: 249–264 doi:https://doi.org/10.1515/icom-2016-0036,
  [BibTeX]

  @article{reuter_big_2016-1,
  title = {Big {Data} in a {Crisis}? {Creating} {Social} {Media} {Datasets} for {Emergency} {Management} {Research}},
  volume = {15},
  doi = {https://doi.org/10.1515/icom-2016-0036,},
  number = {3},
  journal = {i-com: Journal of Interactive Media},
  author = {Reuter, Christian and Ludwig, Thomas and Kotthaus, Christoph and Kaufhold, Marc-André and von Radziewski, Elmar and Pipek, Volkmar},
  year = {2016},
  keywords = {CSCW, EmerGent, SMO, PRAXLABS, KOKOS},
  pages = {249--264},
  }

• ---

  Müller, C. & Reissmann, W. (2016)Technokulturelle Imaginationen als Ansatzpunkte für Participatory Design

  IN Designing Age – Gestaltung des Alter(n)s, Medien & Altern, Zeitschrift für Forschung und Praxis, Vol. 8
  [BibTeX]

  @article{muller_technokulturelle_2016,
  title = {Technokulturelle {Imaginationen} als {Ansatzpunkte} für {Participatory} {Design}},
  volume = {8},
  journal = {Designing Age – Gestaltung des Alter(n)s, Medien \& Altern, Zeitschrift für Forschung und Praxis},
  author = {Müller, Claudia and Reissmann, W.},
  year = {2016},
  keywords = {italg},
  }

• ---

  Liegl, M., Boden, A., Büscher, M., Oliphant, R. & Kerasidou, X. (2016)Designing for ethical innovation: A case study on ELSI co-design in emergency

  IN International Journal of Human-Computer Studies, Vol. 95, Pages: 80–95 doi:http://dx.doi.org/10.1016/j.ijhcs.2016.04.003
  [BibTeX] [Download PDF]

  @article{liegl_designing_2016,
  title = {Designing for ethical innovation: {A} case study on {ELSI} co-design in emergency},
  volume = {95},
  issn = {1071-5819},
  url = {http://www.sciencedirect.com/science/article/pii/S1071581916300131},
  doi = {http://dx.doi.org/10.1016/j.ijhcs.2016.04.003},
  journal = {International Journal of Human-Computer Studies},
  author = {Liegl, Michael and Boden, Alexander and Büscher, Monika and Oliphant, Rachel and Kerasidou, Xaroula},
  year = {2016},
  keywords = {Methodology},
  pages = {80--95},
  }

• ---

  Karasti, H., Millerand, F., Hine, C. M. & Bowker, G. C. (2016)Knowledge Infrastructures : Part I

  IN Science and Technology Studies, Vol. 29, Pages: 2–12
  [BibTeX]

  @article{karasti_knowledge_2016-3,
  title = {Knowledge {Infrastructures} : {Part} {I}},
  volume = {29},
  number = {1},
  journal = {Science and Technology Studies},
  author = {Karasti, Helena and Millerand, Florence and Hine, Christine M and Bowker, Geoffrey C},
  year = {2016},
  keywords = {cscw},
  pages = {2--12},
  }

• ---

  Garschall, M., Hamm, T., Hornung, D., Müller, C., Neureiter, K., Schorch, M. & van Velsen, L. (2016)Proceedings of the COOP 2016 Symposium on challenges and experiences in designing for an ageing society. Reflecting on concepts of age(ing) and communication practices

  IN International Reports on Socio-Informatics (IRSI), Vol. 13
  [BibTeX] [Download PDF]

  @article{garschall_proceedings_2016-1,
  title = {Proceedings of the {COOP} 2016 {Symposium} on challenges and experiences in designing for an ageing society. {Reflecting} on concepts of age(ing) and communication practices},
  volume = {13},
  url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss3/Garschall_et._al._-_Challenges_and_experiences_in_designing_for_an_ageing_society._Reflecting_on_concepts_of_age_ing__and_communication_practices..pdf},
  number = {3},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Garschall, Markus and Hamm, Theodor and Hornung, Dominik and Müller, Claudia and Neureiter, Katja and Schorch, Marén and van Velsen, Lex},
  year = {2016},
  keywords = {italg},
  }

• ---

  Reuter, C., Ludwig, T., Kaufhold, M. & Spielhofer, T. (2016)Emergency Services’ Attitudes towards Social Media: A Quantitative and Qualitative Survey across Europe

  IN International Journal on Human-Computer Studies (IJHCS), Vol. 95, Pages: 96–111 doi:10.1016/j.ijhcs.2016.03.005
  [BibTeX] [Abstract] [Download PDF]

  Various studies show that social media is used in emergencies – and that in spite of possible challenges for emergency services, beneficial use cases can be identified. However, relatively little empirical data is available regarding the attitudes of emergency services towards social media, and almost none of a comparative nature. This article summarizes the findings of a survey conducted of the EU project ‘EmerGent’ with 761 emergency service staff across 32 European countries from September to December 2014. The main aims of the survey were to explore the attitudes expressed by emergency service staff towards social media for private and organizational use as well as the levels and main factors influencing the current and likely future use of social media in their organizations. Based on our results, we discuss possible enhancements of the emergency management cycle using social media.

  @article{reuter_emergency_2016,
  title = {Emergency {Services}' {Attitudes} towards {Social} {Media}: {A} {Quantitative} and {Qualitative} {Survey} across {Europe}},
  volume = {95},
  url = {https://www.wineme.uni-siegen.de/paper/2016/2016_reuteretal_emergencyservicesattiudessurveysocialmedia_ijhcs.pdf http://www.sciencedirect.com/science/article/pii/S1071581916000379 http://wineme.uni-siegen.de/paper/2016/2016_reuteretal_emergencyservicesatt},
  doi = {10.1016/j.ijhcs.2016.03.005},
  abstract = {Various studies show that social media is used in emergencies – and that in spite of possible challenges for emergency services, beneficial use cases can be identified. However, relatively little empirical data is available regarding the attitudes of emergency services towards social media, and almost none of a comparative nature. This article summarizes the findings of a survey conducted of the EU project ‘EmerGent' with 761 emergency service staff across 32 European countries from September to December 2014. The main aims of the survey were to explore the attitudes expressed by emergency service staff towards social media for private and organizational use as well as the levels and main factors influencing the current and likely future use of social media in their organizations. Based on our results, we discuss possible enhancements of the emergency management cycle using social media.},
  journal = {International Journal on Human-Computer Studies (IJHCS)},
  author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Spielhofer, Thomas},
  year = {2016},
  keywords = {A-Paper, CSCW, HCI, EmerGent, SMO, Selected},
  pages = {96--111},
  }

• ---

  Tadic, B., Rohde, M., Wulf, V. & Randall, D. (2016)ICT Use by Prominent Activists in Republika Srpska

  IN Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems – CHI ’16, Pages: 3364–3377 doi:10.1145/2858036.2858153
  [BibTeX] [Download PDF]

  @article{tadic_ict_2016,
  title = {{ICT} {Use} by {Prominent} {Activists} in {Republika} {Srpska}},
  url = {http://dl.acm.org/citation.cfm?id=2858036.2858153 http://wineme.uni-siegen.de/paper/2016/p3364-tadic.pdf},
  doi = {10.1145/2858036.2858153},
  journal = {Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16},
  author = {Tadic, Borislav and Rohde, Markus and Wulf, Volker and Randall, David},
  year = {2016},
  keywords = {A-Paper, activism, ICT, social media, activist, Bosnia, facebook, nonprofit, political, protest, srpska, tools},
  pages = {3364--3377},
  annote = {ISBN: 9781450333627},
  }

• ---

  Vaziri, D., Aal, K., Ogonowski, C., von Rekowski, T., Kroll, M., Marston, H., Poveda, R., Gschwind, Y., Delbaere, K., Wieching, R. & Wulf, V. (2016)Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,

  IN European Review of Aging and Physical Activity, Vol. 13, Pages: 1–9
  [BibTeX]

  @article{vaziri_exploring_2016-1,
  title = {Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,},
  volume = {13},
  number = {6},
  journal = {European Review of Aging and Physical Activity},
  author = {Vaziri, Daryoush and Aal, Konstantin and Ogonowski, Corinna and von Rekowski, Thomas and Kroll, Michael and Marston, Hannah and Poveda, Rakel and Gschwind, Yves and Delbaere, Kim and Wieching, Rainer and Wulf, Volker},
  year = {2016},
  keywords = {PRAXLABS, iStoppFalls},
  pages = {1--9},
  }

• ---

  Ludwig, T., Kotthaus, C., Stein, M., Durt, H., Kurz, C., Wenz, J., Doublet, T., Becker, M., Pipek, V. & Wulf, V. (2016)Working in Industry 4.0 – SME in the Field of Tension of Digital Transformation

  IN HMD Praxis der Wirtschaftsinformatik, Vol. 53, Pages: 71–86 doi:10.1365/s40702-015-0200-y
  [BibTeX] [Abstract] [Download PDF]

  The current understanding of `Industry 4.0′ often includes the vision of a fully-automated and technology-driven development of the German industry. But the practical configuration of such a vision is not an appropriate option for small and medium companies, which are the actual driver of the German economy. Especially for smaller and medium sized companies, the own staff, as well as their experiences and work capacity decisively secure the economic success and need to be put in the spotlight of industrial 4.0 concepts and technologies. When considering the employee as one of the central factors of success within small and medium companies, the practical adaption of fully-automated and technology-driven concepts raise a variety of social issues, which need to be addressed by the social partnership, such as employer organizations, employee organizations as well as scientific partners. This article presents the current social issues as well as areas of conflict in which these social issues are settled. Such issues were collected on the basis of an expert workshop with managers and business consultants of small and medium companies and various interviews with representatives from the labor union IG Metall and the employers’ associations in regard to the change of work in the context of `Industry 4.0′.

  @article{ludwig_working_2016,
  title = {Working in {Industry} 4.0 - {SME} in the {Field} of {Tension} of {Digital} {Transformation}},
  volume = {53},
  issn = {2198-2775},
  url = {http://dx.doi.org/10.1365/s40702-015-0200-y},
  doi = {10.1365/s40702-015-0200-y},
  abstract = {The current understanding of `Industry 4.0' often includes the vision of a fully-automated and technology-driven development of the German industry. But the practical configuration of such a vision is not an appropriate option for small and medium companies, which are the actual driver of the German economy. Especially for smaller and medium sized companies, the own staff, as well as their experiences and work capacity decisively secure the economic success and need to be put in the spotlight of industrial 4.0 concepts and technologies. When considering the employee as one of the central factors of success within small and medium companies, the practical adaption of fully-automated and technology-driven concepts raise a variety of social issues, which need to be addressed by the social partnership, such as employer organizations, employee organizations as well as scientific partners. This article presents the current social issues as well as areas of conflict in which these social issues are settled. Such issues were collected on the basis of an expert workshop with managers and business consultants of small and medium companies and various interviews with representatives from the labor union IG Metall and the employers' associations in regard to the change of work in the context of `Industry 4.0'.},
  number = {1},
  journal = {HMD Praxis der Wirtschaftsinformatik},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Durt, Hartwig and Kurz, Constanze and Wenz, Julian and Doublet, Thorsten and Becker, Maximilian and Pipek, Volkmar and Wulf, Volker},
  year = {2016},
  keywords = {CSCW, SME},
  pages = {71--86},
  }

• ---

  Reuter, C., Ludwig, T. & Pipek, V. (2016)Kooperative Resilienz – ein soziotechnischer Ansatz durch Kooperationstechnologien im Krisenmanagement

  IN Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO), Vol. 47, Pages: 159–169 doi:10.1007/s11612-016-0317-7
  [BibTeX] [Abstract] [Download PDF]

  Während das Konzept der Resilienz in den Ingenieurwissenschaften vornehmlich auf die Verfügbarkeit technischer Systeme fokussiert ist, betrachtet unser Beitrag Resilienz als soziotechnisches Konstrukt und zeigt Möglichkeiten zur Förderung kooperativer Resilienz, insbesondere durch Kooperationstechnologie, auf. Nach einer Definition von Resilienz im Allgemeinen und im Katastrophenschutz – unserem Anwendungsfeld – sowie im Kontext kooperativer Strukturen, stellen wir unsere Methodik und die entwickelten Kooperationstechnologien vor. Diese adressieren die Zusammenarbeit verschiedener Akteure (z. B. Feuerwehr, Polizei, Bevölkerung) in Schadenslagen. Abschließend diskutieren wir den Beitrag dieser Technologien zur kooperativen Resilienz als Fähigkeit, Krisen der Kooperation durch Anpassungsfähigkeit an geänderte Realitäten mithilfe von Kooperationstechnologie zu überstehen.

  @article{reuter_kooperative_2016,
  title = {Kooperative {Resilienz} – ein soziotechnischer {Ansatz} durch {Kooperationstechnologien} im {Krisenmanagement}},
  volume = {47},
  url = {http://wineme.uni-siegen.de/paper/2016/2016_ReuterLudwigPipek_KooperativeResilienz_GIOJournal.pdf https://www.wineme.uni-siegen.de/paper/2016/2016_reuterludwigpipek_kooperativeresilienz_gio.pdf},
  doi = {10.1007/s11612-016-0317-7},
  abstract = {Während das Konzept der Resilienz in den Ingenieurwissenschaften vornehmlich auf die Verfügbarkeit technischer Systeme fokussiert ist, betrachtet unser Beitrag Resilienz als soziotechnisches Konstrukt und zeigt Möglichkeiten zur Förderung kooperativer Resilienz, insbesondere durch Kooperationstechnologie, auf. Nach einer Definition von Resilienz im Allgemeinen und im Katastrophenschutz – unserem Anwendungsfeld – sowie im Kontext kooperativer Strukturen, stellen wir unsere Methodik und die entwickelten Kooperationstechnologien vor. Diese adressieren die Zusammenarbeit verschiedener Akteure (z. B. Feuerwehr, Polizei, Bevölkerung) in Schadenslagen. Abschließend diskutieren wir den Beitrag dieser Technologien zur kooperativen Resilienz als Fähigkeit, Krisen der Kooperation durch Anpassungsfähigkeit an geänderte Realitäten mithilfe von Kooperationstechnologie zu überstehen.},
  number = {2},
  journal = {Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO)},
  author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar},
  year = {2016},
  keywords = {CSCW, HCI, EmerGent, KOKOS, Kooperation, InfoStrom, RSF},
  pages = {159--169},
  }

• ---

  Rohde, M., Aal, K., Misaki, K., Randall, D., Weibert, A. & Wulf, V. (2016)Out of Syria: Mobile Media in Use at the Time of Civil War

  IN International Journal of Human Computer Interaction, Vol. 32, Pages: 515–531 doi:10.1080/10447318.2016.1177300
  [BibTeX] [Abstract] [Download PDF]

  Social media usage during the recent uprisings in Arabian countries has gained increasing attention in CHI research. This study adds to these insights by providing some findings on the use of ICT, specifically mobile media, by opposition forces and political activists during the Syrian civil war. The presented study is based on 17 interviews with Syrian FSA fighters, oppositional activists and refugees. A first analysis showed evidence for some very specific use patterns during wartime (compared to media usage of political activists under less anomic conditions). The study also describes a fragmented telecom infrastructure in today’s Syria: government-controlled regions offer fairly intact infrastructures while rebel-controlled regions are cut-off from telephone and internet. Moreover, the central and very critical role of mobile video for documenting, mobilization, and propaganda is discussed.

  @article{rohde_out_2016,
  title = {Out of {Syria}: {Mobile} {Media} in {Use} at the {Time} of {Civil} {War}},
  volume = {32},
  issn = {15327590},
  url = {http://dx.doi.org/10.1080/10447318.2016.1177300 http://wineme.uni-siegen.de/paper/2016/out_of_syria_mobile_media_in_use_at_the_time_of_civil_war_(1).pdf},
  doi = {10.1080/10447318.2016.1177300},
  abstract = {Social media usage during the recent uprisings in Arabian countries has gained increasing attention in CHI research. This study adds to these insights by providing some findings on the use of ICT, specifically mobile media, by opposition forces and political activists during the Syrian civil war. The presented study is based on 17 interviews with Syrian FSA fighters, oppositional activists and refugees. A first analysis showed evidence for some very specific use patterns during wartime (compared to media usage of political activists under less anomic conditions). The study also describes a fragmented telecom infrastructure in today's Syria: government-controlled regions offer fairly intact infrastructures while rebel-controlled regions are cut-off from telephone and internet. Moreover, the central and very critical role of mobile video for documenting, mobilization, and propaganda is discussed.},
  number = {7},
  journal = {International Journal of Human Computer Interaction},
  author = {Rohde, Markus and Aal, Konstantin and Misaki, Kaoru and Randall, Dave and Weibert, Anne and Wulf, Volker},
  year = {2016},
  keywords = {Come\_In},
  pages = {515--531},
  }

• ---

  Reuter, C., Geilen, G. & Gellert, R. (2016)Sicherheit vs. Privatsphäre: Zur Akzeptanz von Überwachung in sozialen Medien im Kontext von Terrorkrisen

  IN Informatik 2016, Pages: 15
  [BibTeX] [Abstract]

  Nach den terroristischen Anschlägen in Paris 2015 und Brüssel 2016 wurde das Bedürfnis nach mehr Sicherheit und Überwachung im Internet laut. Als Folge der Enthüllungen der Überwachungs- und Spionagetechniken der National Security Agency (NSA) durch Edward Snowden 2013 konnte in der Bevölkerung aber auch ein Aufschrei nach erhöhtem Schutz der Privatsphäre im Internet wahrgenommen werden. Die geschilderten Ereignisse verdeutlichen die gegensätzlichen Wünsche nach Sicherheit und Überwachung im Internet sowie Schutz der Privatsphäre. Im ersten Teil dieses Beitrags stellen wir den Stand der Forschung im Bereich Terror, Sicherheit und Privatsphäre in sozialen Medien dar. Im zweiten Teil führen wir eine explorative Studie durch, um zu beleuchten, ob Bürgerinnen und Bürger in Krisenzeiten bereit wären, ihre Privatsphäre im Internet, vor allem in sozialen Netzwerken, zugunsten von Sicherheit zu reduzieren. Basierend auf qualitativen Daten zeigt diese Arbeit Meinungscluster und Tendenzen in Bezug auf das Nullsummenspiel „Sicherheit und Privatsphäre“.

  @article{reuter_sicherheit_2016-1,
  title = {Sicherheit vs. {Privatsphäre}: {Zur} {Akzeptanz} von Überwachung in sozialen {Medien} im {Kontext} von {Terrorkrisen}},
  abstract = {Nach den terroristischen Anschlägen in Paris 2015 und Brüssel 2016 wurde das Bedürfnis nach mehr Sicherheit und Überwachung im Internet laut. Als Folge der Enthüllungen der Überwachungs- und Spionagetechniken der National Security Agency (NSA) durch Edward Snowden 2013 konnte in der Bevölkerung aber auch ein Aufschrei nach erhöhtem Schutz der Privatsphäre im Internet wahrgenommen werden. Die geschilderten Ereignisse verdeutlichen die gegensätzlichen Wünsche nach Sicherheit und Überwachung im Internet sowie Schutz der Privatsphäre. Im ersten Teil dieses Beitrags stellen wir den Stand der Forschung im Bereich Terror, Sicherheit und Privatsphäre in sozialen Medien dar. Im zweiten Teil führen wir eine explorative Studie durch, um zu beleuchten, ob Bürgerinnen und Bürger in Krisenzeiten bereit wären, ihre Privatsphäre im Internet, vor allem in sozialen Netzwerken, zugunsten von Sicherheit zu reduzieren. Basierend auf qualitativen Daten zeigt diese Arbeit Meinungscluster und Tendenzen in Bezug auf das Nullsummenspiel „Sicherheit und Privatsphäre“.},
  language = {de},
  journal = {Informatik 2016},
  author = {Reuter, Christian and Geilen, Gordian and Gellert, Robin},
  year = {2016},
  pages = {15},
  }

• ---

  Winter, D., Bittenbinder, S. & Stevens, G. (2016)Der interne UX-Stammtisch – Entwicklung einer Community of Practice für UX-Professionals im Unternehmen

  IN , Vol. Tagungsband UP16 doi:10.18420/muc2016-up-0026
  [BibTeX] [Abstract] [Download PDF]

  UX-Professionals stehen vor der Aufgabe ihre Fertigkeiten und Kenntnisse kontinuierlich auszubauen. Eine Möglichkeit dies zu tun sind Communities of Practice, also Gemeinschaften von Personen mit ähnlichen Aufgaben und Schwerpunkten sowie einem gemeinsamen Interesse an Lösungen. Sie agieren weitgehend selbstorganisiert und dienen dem Austausch und der gegenseitigen Unterstützung. So entstehen ein gemeinsamer Wissensschatz sowie ein Netzwerk zwischen allen UX-Interessierten. Der Aufbau einer Community of Practice für UX-Professionals wurde in einem mittelständigen Unternehmen über 18 Monate begleitet und ausgewertet. Die Ergebnisse führten zu Handlungsempfehlungen, um Hindernisse beim Aufbau zu reduzieren und einen Mehrwert für alle Beteiligten herbeizuführen.

  @article{winter_interne_2016,
  title = {Der interne {UX}-{Stammtisch} - {Entwicklung} einer {Community} of {Practice} für {UX}-{Professionals} im {Unternehmen}},
  volume = {Tagungsband UP16},
  url = {http://dl.gi.de/handle/20.500.12116/5472},
  doi = {10.18420/muc2016-up-0026},
  abstract = {UX-Professionals stehen vor der Aufgabe ihre Fertigkeiten und Kenntnisse kontinuierlich auszubauen. Eine Möglichkeit dies zu tun sind Communities of Practice, also Gemeinschaften von Personen mit ähnlichen Aufgaben und Schwerpunkten sowie einem gemeinsamen Interesse an Lösungen. Sie agieren weitgehend selbstorganisiert und dienen dem Austausch und der gegenseitigen Unterstützung. So entstehen ein gemeinsamer Wissensschatz sowie ein Netzwerk zwischen allen UX-Interessierten. Der Aufbau einer Community of Practice für UX-Professionals wurde in einem mittelständigen Unternehmen über 18 Monate begleitet und ausgewertet. Die Ergebnisse führten zu Handlungsempfehlungen, um Hindernisse beim Aufbau zu reduzieren und einen Mehrwert für alle Beteiligten herbeizuführen.},
  language = {de},
  urldate = {2022-06-21},
  author = {Winter, Dominique and Bittenbinder, Sven and Stevens, Gunnar},
  year = {2016},
  note = {Accepted: 2017-11-18T00:25:42Z
  Publisher: Gesellschaft für Informatik e.V. und die German UPA e.V},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G. & Wulf, V. (2016)Grounded Design: A Praxeological IS Research Perspective

  IN Journal of Information Technology (JIT) doi:DOI: 10.1057/jit.2016.5
  [BibTeX] [Download PDF]

  @article{rohde_grounded_2016,
  title = {Grounded {Design}: {A} {Praxeological} {IS} {Research} {Perspective}},
  url = {http://link.springer.com/article/10.1057/jit.2016.5},
  doi = {DOI: 10.1057/jit.2016.5},
  journal = {Journal of Information Technology (JIT)},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Wulf, Volker},
  year = {2016},
  keywords = {A-Paper, DBL},
  }

• ---

  Pakusch, C., Bossauer, P., Shakoor, M. & Stevens, G. (2016)Using, Sharing, and Owning Smart Cars-A Future Scenario Analysis Taking General Socio-Technical Trends into Account

  [BibTeX] [Download PDF]

  @article{pakusch_using_2016,
  title = {Using, {Sharing}, and {Owning} {Smart} {Cars}-{A} {Future} {Scenario} {Analysis} {Taking} {General} {Socio}-{Technical} {Trends} into {Account}},
  url = {https://pub.h-brs.de/frontdoor/index/index/docId/2739},
  author = {Pakusch, Christina and Bossauer, Paul and Shakoor, Markus and Stevens, Gunnar},
  year = {2016},
  keywords = {DBL},
  }

• ---

  Ogonowski, C., Aal, K., Vaziri, D., Rekowski, T. V., Randall, D., Schreiber, D., Wieching, R. & Wulf, V. (2016)ICT-Based Fall Prevention System for Older Adults: Qualitative Results from a Long-Term Field Study

  IN ACM Trans. Comput.-Hum. Interact., Vol. 23, Pages: 29:1–29:33 doi:10.1145/2967102
  [BibTeX] [Download PDF]

  @article{ogonowski_ict-based_2016,
  title = {{ICT}-{Based} {Fall} {Prevention} {System} for {Older} {Adults}: {Qualitative} {Results} from a {Long}-{Term} {Field} {Study}},
  volume = {23},
  issn = {1073-0516},
  url = {http://doi.acm.org/10.1145/2967102},
  doi = {10.1145/2967102},
  number = {5},
  journal = {ACM Trans. Comput.-Hum. Interact.},
  author = {Ogonowski, Corinna and Aal, Konstantin and Vaziri, Daryoush and Rekowski, Thomas Von and Randall, Dave and Schreiber, Dirk and Wieching, Rainer and Wulf, Volker},
  year = {2016},
  keywords = {qualitative research, Living Lab, Exergame, fall prevention, fall risk, long-term study, older adults},
  pages = {29:1--29:33},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2016)Smart Home Experience Journey: Über den Einsatz und die Wahrnehmung von Smart Home-Technologien im Alltag

  IN WISSENSCHAFT TRIFFT PRAXIS, Pages: 12
  [BibTeX] [Download PDF]

  @article{jakobi_smart_2016,
  title = {Smart {Home} {Experience} {Journey}: Über den {Einsatz} und die {Wahrnehmung} von {Smart} {Home}-{Technologien} im {Alltag}},
  url = {http://www.connected-living.org/content/4-information/4-downloads/4-studien/1-wissenschaft-trifft-praxis-neue-formen-des-home-experience-design-juli-2016-quelle-mittelstand-digital/wissenschaft-trifft-praxis_neue-formen-des-home-experience-designs.pdf},
  journal = {WISSENSCHAFT TRIFFT PRAXIS},
  author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker},
  year = {2016},
  keywords = {SMARTLIVE, DBL},
  pages = {12},
  }

• ---

  Ludwig, T., Reuter, C. & Pipek, V. (2016)From Publics to Communities: Researching the Path of Shared Issues Through ICT

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 25, Pages: 193–225 doi:10.1007/s10606-016-9252-y
  [BibTeX] [Abstract] [Download PDF]

  In recent years, citizens’ movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected — whether negatively or positively — by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a `public’ by the philosopher John Dewey. He believed it is necessary to improve communication to create a `Great Community’ as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that `follows the issues’ for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.

  @article{ludwig_publics_2016,
  title = {From {Publics} to {Communities}: {Researching} the {Path} of {Shared} {Issues} {Through} {ICT}},
  volume = {25},
  issn = {0925-9724},
  url = {http://wineme.uni-siegen.de/paper/2016/2016_ludwigreuterpipek_frompublicstocommunities_jcscw.pdf http://dx.doi.org/10.1007/s10606-016-9252-y https://www.wineme.uni-siegen.de/paper/2016/2016_ludwigreuterpipek_frompublicstocommunities_jcscw.pdf},
  doi = {10.1007/s10606-016-9252-y},
  abstract = {In recent years, citizens' movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected — whether negatively or positively — by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a `public' by the philosopher John Dewey. He believed it is necessary to improve communication to create a `Great Community' as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that `follows the issues' for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
  year = {2016},
  keywords = {A-Paper, CSCW, HCI, EmerGent, SMO, Kooperation, Communities, Infrastructures, Mobile devices, Publics, Social media},
  pages = {193--225},
  annote = {Place: Norwell, MA, USA Publisher: Kluwer Academic Publishers},
  }

• ---

  Wan, L., Müller, C., Randall, D. & Wulf, V. (2016)Design of A GPS Monitoring System for Dementia Care and Its Challenges in Academia-Industry Project

  IN ACM Trans. Comput.-Hum. Interact., Vol. 23, Pages: 31:1–31:36 doi:10.1145/2963095
  [BibTeX]

  @article{wan_design_2016,
  title = {Design of {A} {GPS} {Monitoring} {System} for {Dementia} {Care} and {Its} {Challenges} in {Academia}-{Industry} {Project}},
  volume = {23},
  issn = {1073-0516},
  doi = {10.1145/2963095},
  number = {5},
  journal = {ACM Trans. Comput.-Hum. Interact.},
  author = {Wan, Lin and Müller, Claudia and Randall, Dave and Wulf, Volker},
  year = {2016},
  keywords = {italg, design research, GPS monitoring system, joint research, Wandering behavior},
  pages = {31:1--31:36},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Chung, J., Demiris, G. & Thompson, H. J. (2016)Ethical Considerations Regarding the Use of Smart Home Technologies for Older Adults: An Integrative Review.

  IN Annual review of nursing research, Vol. 34 doi:10.1891/0739-6686.34.155
  [BibTeX] [Abstract]

  PROBLEM: With the wide adoption and use of smart home applications, there is a need for examining ethical issues regarding smart home use at the intersection of aging, technology, and home environment. PURPOSE: The purpose of this review is to provide an overview of ethical considerations and the evidence on these ethical issues based on an integrative literature review with regard to the utilization of smart home technologies by older adults and their family members. Review Design and Methods: We conducted an integrative literature review of the scientific literature from indexed databases (e. g., MEDLINE, CINAHL, and PsycINFO). The framework guiding this review is derived from previous work on ethical considerations related to telehealth use for older adults and smart homes for palliative care. Key ethical issues of the framework include privacy, informed consent, autonomy, obtrusiveness, equal access, reduction in human touch, and usability. RESULTS: Six hundred and thirty-five candidate articles were identified between the years 1990 and 2014. Sixteen articles were included in the review. Privacy and obtrusiveness issues appear to be the most important factors that can affect smart home technology adoption. In addition, this article recommends that stigmatization and reliability and maintenance of the system are additional factors to consider. IMPLICATIONS: When smart home technology is used appropriately, it has the potential to improve quality of life and maintain safety among older adults, ultimately supporting the desire of older adults for aging in place. The ability to respond to potential ethical concerns will be critical to the future development and application of smart home technologies that aim to enhance safety and independence.

  @article{chung_ethical_2016,
  title = {Ethical {Considerations} {Regarding} the {Use} of {Smart} {Home} {Technologies} for {Older} {Adults}: {An} {Integrative} {Review}.},
  volume = {34},
  doi = {10.1891/0739-6686.34.155},
  abstract = {PROBLEM: With the wide adoption and use of smart home applications, there is a need for examining ethical issues regarding smart home use at the intersection of aging, technology, and home environment. PURPOSE: The purpose of this review is to provide an overview of ethical considerations and the evidence on these ethical issues based on an integrative literature review with regard to the utilization of smart home technologies by older adults and their family members. Review Design and Methods: We conducted an integrative literature review of the scientific literature from indexed databases (e. g., MEDLINE, CINAHL, and PsycINFO). The framework guiding this review is derived from previous work on ethical considerations related to telehealth use for older adults and smart homes for palliative care. Key ethical issues of the framework include privacy, informed consent, autonomy, obtrusiveness, equal access, reduction in human touch, and usability. RESULTS: Six hundred and thirty-five candidate articles were identified between the years 1990 and 2014. Sixteen articles were included in the review. Privacy and obtrusiveness issues appear to be the most important factors that can affect smart home technology adoption. In addition, this article recommends that stigmatization and reliability and maintenance of the system are additional factors to consider. IMPLICATIONS: When smart home technology is used appropriately, it has the potential to improve quality of life and maintain safety among older adults, ultimately supporting the desire of older adults for aging in place. The ability to respond to potential ethical concerns will be critical to the future development and application of smart home technologies that aim to enhance safety and independence.},
  number = {1},
  journal = {Annual review of nursing research},
  author = {Chung, Jane and Demiris, George and Thompson, Hilaire J},
  year = {2016},
  pmid = {26673381},
  keywords = {SMARTLIVE},
  }

• ---

  Mentler, T., Reuter, C. & Geisler, S. (2016)Introduction to this Special Issue on “Human-Machine Interaction and Cooperation in Safety-Critical Systems”

  IN i-com: Journal of Interactive Media, Vol. 15, Pages: 219–226 doi:https://doi.org/10.1515/icom-2016-0037
  [BibTeX] [Abstract] [Download PDF]

  Mission- and safety-critical domains are more and more characterized by interactive and multimedia systems varying from large-scale technologies (e. g. airplanes) to wearable devices (e. g. smartglasses) operated by professional staff or volunteering laypeople. While technical availability, reliability and security of computer-based systems are of utmost importance, outcomes and performances increasingly depend on sufficient human-machine interaction or even cooperation to a large extent. While this i-com Special Issue on “Human-Machine Interaction and Cooperation in Safety-Critical Systems” presents recent research results from specific application domains like aviation, automotive, crisis management and healthcare, this introductory paper outlines the diversity of users, technologies and interaction or cooperation models involved.

  @article{mentler_introduction_2016,
  title = {Introduction to this {Special} {Issue} on “{Human}-{Machine} {Interaction} and {Cooperation} in {Safety}-{Critical} {Systems}”},
  volume = {15},
  url = {http://dl.mensch-und-computer.de/handle/123456789/5518 http://wineme.uni-siegen.de/paper/2016/2016_MentlerReuterGeisler_IntroductionHumanMachineInteractionSafetyCriticalSystems_ICOM.pdf},
  doi = {https://doi.org/10.1515/icom-2016-0037},
  abstract = {Mission- and safety-critical domains are more and more characterized by interactive and multimedia systems varying from large-scale technologies (e. g. airplanes) to wearable devices (e. g. smartglasses) operated by professional staff or volunteering laypeople. While technical availability, reliability and security of computer-based systems are of utmost importance, outcomes and performances increasingly depend on sufficient human-machine interaction or even cooperation to a large extent. While this i-com Special Issue on “Human-Machine Interaction and Cooperation in Safety-Critical Systems” presents recent research results from specific application domains like aviation, automotive, crisis management and healthcare, this introductory paper outlines the diversity of users, technologies and interaction or cooperation models involved.},
  number = {3},
  journal = {i-com: Journal of Interactive Media},
  author = {Mentler, Tilo and Reuter, Christian and Geisler, Stefan},
  year = {2016},
  keywords = {CSCW, HCI, EmerGent, Infrastruktur, Kooperation},
  pages = {219--226},
  }

• ---

  Vaziri, D., Aal, K., Ogonowski, C., Thomas von Rekowski, M. K., Marston, H., Poveda, R., Gschwind, Y., Delbaere, K., Wieching, R. & Wulf, V. (2016)Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,

  IN European Review of Aging and Physical Activity, Vol. 13, Pages: 1–9
  [BibTeX]

  @article{vaziri_exploring_2016,
  title = {Exploring user experience and technology acceptance for a fall prevention system: results from a randomized clinical trial and a living lab,},
  volume = {13},
  number = {6},
  journal = {European Review of Aging and Physical Activity},
  author = {Vaziri, Daryoush and Aal, Konstantin and Ogonowski, Corinna and Thomas von Rekowski, Michael Kroll and Marston, Hannah and Poveda, Rakel and Gschwind, Yves and Delbaere, Kim and Wieching, Rainer and Wulf, Volker},
  year = {2016},
  pages = {1--9},
  }

• ---

  Reuter, C., Ludwig, T., Kotthaus, C., Kaufhold, M., von Radziewski, E. & Pipek, V. (2016)Big Data in a Crisis? Creating Social Media Datasets for Emergency Management Research

  IN i-com: Journal of Interactive Media, Vol. 15, Pages: 249–264 doi:10.1515/icom-2016-0036
  [BibTeX] [Abstract] [Download PDF]

  A growing body of research in the area of information systems for crisis management is based on data from social media. After almost every larger disaster studies emerge with the focus on the specific use of social media. Much of this research is based on Twitter data, due to the ease of access of this (mainly public) data, compared to (more closed) data, such as Facebook or Google+. Based on the experience gained from a research project on social media in emergencies and our task to collect social media data sets for other partners, we present the design and evaluation of a graphical user interface that supports those stakeholders (such as emergency services or researchers) that are interested in creating social media datasets for further crisis management research. We do not specifically focus on the analysis of social media data. Rather we aim to support the gathering process and how actors without sophisticated technical skills can be supported to get what they want and especially need: relevant social media data. Within this article, we present a practice-oriented approach and implications for designing tools that support the collection of social media data as well as future work.

  @article{reuter_big_2016,
  title = {Big {Data} in a {Crisis}? {Creating} {Social} {Media} {Datasets} for {Emergency} {Management} {Research}},
  volume = {15},
  url = {http://wineme.uni-siegen.de/paper/2016/2016_Reuteretal_BigDatainCrisisDatasets_ICOM.pdf},
  doi = {10.1515/icom-2016-0036},
  abstract = {A growing body of research in the area of information systems for crisis management is based on data from social media. After almost every larger disaster studies emerge with the focus on the specific use of social media. Much of this research is based on Twitter data, due to the ease of access of this (mainly public) data, compared to (more closed) data, such as Facebook or Google+. Based on the experience gained from a research project on social media in emergencies and our task to collect social media data sets for other partners, we present the design and evaluation of a graphical user interface that supports those stakeholders (such as emergency services or researchers) that are interested in creating social media datasets for further crisis management research. We do not specifically focus on the analysis of social media data. Rather we aim to support the gathering process and how actors without sophisticated technical skills can be supported to get what they want and especially need: relevant social media data. Within this article, we present a practice-oriented approach and implications for designing tools that support the collection of social media data as well as future work.},
  number = {3},
  journal = {i-com: Journal of Interactive Media},
  author = {Reuter, Christian and Ludwig, Thomas and Kotthaus, Christoph and Kaufhold, Marc-André and von Radziewski, Elmar and Pipek, Volkmar},
  year = {2016},
  keywords = {CSCW, HCI, EmerGent, SMO, PRAXLABS, KOKOS},
  pages = {249--264},
  }

• ---

  Karasti, H., Millerand, F., Hine, C. M. & Bowker, G. C. (2016)Knowledge Infrastructures: Part III

  IN Science and Technology Studies, Vol. 29, Pages: 2–9
  [BibTeX]

  @article{karasti_knowledge_2016,
  title = {Knowledge {Infrastructures}: {Part} {III}},
  volume = {29},
  number = {3},
  journal = {Science and Technology Studies},
  author = {Karasti, Helena and Millerand, Florence and Hine, Christine M and Bowker, Geoffrey C},
  year = {2016},
  keywords = {cscw},
  pages = {2--9},
  }

• ---

  Schulze-Sturm, S., Hennes, P. & Ogonowski, C. (2016)Shop und Play als neues Geschäftsmodell

  IN ew – Magazin für Energiewirtschaft Spezial, Pages: 50–53
  [BibTeX]

  @article{schulze-sturm_shop_2016,
  title = {Shop und {Play} als neues {Geschäftsmodell}},
  number = {IV},
  journal = {ew - Magazin für Energiewirtschaft Spezial},
  author = {Schulze-Sturm, Stefan and Hennes, Philippe and Ogonowski, Corinna},
  year = {2016},
  keywords = {SMARTLIVE},
  pages = {50--53},
  }

• ---

  Karasti, H., Millerand, F., Hine, C. M. & Bowker, G. C. (2016)Knowledge Infrastructures : Part IV

  IN Science and Technology Studies, Vol. 29, Pages: 2–9
  [BibTeX]

  @article{karasti_knowledge_2016-2,
  title = {Knowledge {Infrastructures} : {Part} {IV}},
  volume = {29},
  number = {4},
  journal = {Science and Technology Studies},
  author = {Karasti, Helena and Millerand, Florence and Hine, Christine M and Bowker, Geoffrey C},
  year = {2016},
  keywords = {cscw},
  pages = {2--9},
  }

• ---

  Pakusch, C., Bossauer, P., Meurer, J. & Stevens, G. (2016)Computergestuetzte Mobilitaetsforschung. Fragestellungen, Daten und Methoden

  IN Internationales Verkehrswesen, Pages: 57–60
  [BibTeX]

  @article{pakusch_computergestuetzte_2016,
  title = {Computergestuetzte {Mobilitaetsforschung}. {Fragestellungen}, {Daten} und {Methoden}},
  issn = {0020-9511},
  number = {4},
  journal = {Internationales Verkehrswesen},
  author = {Pakusch, Christina and Bossauer, Paul and Meurer, Johanna and Stevens, Gunnar},
  year = {2016},
  pages = {57--60},
  }

• ---

  Castelli, N. & Stevens, G. (2016)Das Zuhause verstehen: Eine Literaturstudie zur Visualisierung von Verbrauchsdaten

  IN WISSENSCHAFT TRIFFT PRAXIS, Pages: 58
  [BibTeX]

  @article{castelli_zuhause_2016,
  title = {Das {Zuhause} verstehen: {Eine} {Literaturstudie} zur {Visualisierung} von {Verbrauchsdaten}},
  journal = {WISSENSCHAFT TRIFFT PRAXIS},
  author = {Castelli, Nico and Stevens, Gunnar},
  year = {2016},
  keywords = {SMARTLIVE, DBL},
  pages = {58},
  }

• ---

  Kaufhold, M. & Reuter, C. (2016)The Self-Organization of Digital Volunteers across Social Media: The Case of the 2013 European Floods in Germany

  IN Journal of Homeland Security and Emergency Management, Vol. 13, Pages: 137–166 doi:10.1515/jhsem-2015-0063
  [BibTeX] [Abstract] [Download PDF]

  For almost 15 years, social media have been regularly used during emergencies. One of the most recent, and instructive, examples of its widespread use during a large scale scenario in Europe were the 2013 European floods. Public reporting during the event indicated, and our analysis confirms, that Twitter, Facebook (FB), Google Maps and other services were frequently used by affected citizen and volunteers to coordinate help activities among themselves. We conducted a qualitative analysis of selected emergent volunteer communities in Germany on FB and Twitter among others, and subsequently conducted interviews with FB group founders and activists. Our aim was to analyze the use of social media during this particular event, especially by digital volunteers. Our study illustrates the relevance of social media for German citizens in cases of disaster, focusing especially on the role of the moderator. Our specific emphasis was the embedding of social media in the organizing work done by said volunteers, emphasizing both the patterns of social media use and the challenges that result. We show that different social media were used in different ways: Twitter was used in the main for status updates while FB-pages were mostly intended to provide an overview. FB-groups also coordinated a multitude of activities.

  @article{kaufhold_self-organization_2016,
  title = {The {Self}-{Organization} of {Digital} {Volunteers} across {Social} {Media}: {The} {Case} of the 2013 {European} {Floods} in {Germany}},
  volume = {13},
  url = {http://wineme.uni-siegen.de/paper/2016/2016_KaufholdReuter_SelfOrganizationDigitalVolunteersEuropeanFloods_JHSEM.pdf},
  doi = {10.1515/jhsem-2015-0063},
  abstract = {For almost 15 years, social media have been regularly used during emergencies. One of the most recent, and instructive, examples of its widespread use during a large scale scenario in Europe were the 2013 European floods. Public reporting during the event indicated, and our analysis confirms, that Twitter, Facebook (FB), Google Maps and other services were frequently used by affected citizen and volunteers to coordinate help activities among themselves. We conducted a qualitative analysis of selected emergent volunteer communities in Germany on FB and Twitter among others, and subsequently conducted interviews with FB group founders and activists. Our aim was to analyze the use of social media during this particular event, especially by digital volunteers. Our study illustrates the relevance of social media for German citizens in cases of disaster, focusing especially on the role of the moderator. Our specific emphasis was the embedding of social media in the organizing work done by said volunteers, emphasizing both the patterns of social media use and the challenges that result. We show that different social media were used in different ways: Twitter was used in the main for status updates while FB-pages were mostly intended to provide an overview. FB-groups also coordinated a multitude of activities.},
  number = {1},
  journal = {Journal of Homeland Security and Emergency Management},
  author = {Kaufhold, Marc-André and Reuter, Christian},
  year = {2016},
  keywords = {CSCW, HCI, EmerGent, SMO, KOKOS, Kooperation},
  pages = {137--166},
  }

• ---

  Boden, A., Al-Akkad, A., Liegl, M., Buscher, M., Stein, M., Randall, D. & Wulf, V. (2016)Managing Visibility and Validity of Distress Calls with an Ad-Hoc SOS System

  IN ACM Transactions on Computer-Human Interaction (TOCHI), Vol. 23/6
  [BibTeX]

  @article{boden_managing_2016,
  title = {Managing {Visibility} and {Validity} of {Distress} {Calls} with an {Ad}-{Hoc} {SOS} {System}},
  volume = {23/6},
  journal = {ACM Transactions on Computer-Human Interaction (TOCHI)},
  author = {Boden, Alexander and Al-Akkad, Amro and Liegl, Michael and Buscher, Monika and Stein, Martin and Randall, Dave and Wulf, Volker},
  year = {2016},
  }

• ---

  Aal, K., Mouratidis, M., Weibert, A. & Wulf, V. (2016)Challenges of CI Initiatives in a Political Unstable Situation -Case Study of a Computer Club in a Refugee Camp

  doi:10.1145/2957276.2996281
  [BibTeX] [Abstract]

  This poster describes the research around computer clubs in Palestinian refugee camps and the various lessons learned during the establishment of this intervention such the importance of the physical infrastructure (e.g. clean room, working hardware), soft technologies (e.g. knowledge transfer through workshops), social infrastructure (e.g. reliable partners in the refugee camp, partner from the university) and social capital (e.g. shared vision and values of all stakeholders). These important insights can be transferred on other interventions in similar unstable environments.

  @article{aal_challenges_2016,
  title = {Challenges of {CI} {Initiatives} in a {Political} {Unstable} {Situation} -{Case} {Study} of a {Computer} {Club} in a {Refugee} {Camp}},
  doi = {10.1145/2957276.2996281},
  abstract = {This poster describes the research around computer clubs in Palestinian refugee camps and the various lessons learned during the establishment of this intervention such the importance of the physical infrastructure (e.g. clean room, working hardware), soft technologies (e.g. knowledge transfer through workshops), social infrastructure (e.g. reliable partners in the refugee camp, partner from the university) and social capital (e.g. shared vision and values of all stakeholders). These important insights can be transferred on other interventions in similar unstable environments.},
  author = {Aal, Konstantin and Mouratidis, Marios and Weibert, Anne and Wulf, Volker},
  year = {2016},
  keywords = {Come\_In, yallah, Community informatics, Computer club, Refugee camp, West Bank},
  }

• ---

  Karasti, H., Millerand, F., Hine, C. M. & Bowker, G. C. (2016)Knowledge Infrastructures : Part II

  IN Science and Technology Studies, Vol. 29, Pages: 2–6
  [BibTeX]

  @article{karasti_knowledge_2016-1,
  title = {Knowledge {Infrastructures} : {Part} {II}},
  volume = {29},
  number = {2},
  journal = {Science and Technology Studies},
  author = {Karasti, Helena and Millerand, Florence and Hine, Christine M and Bowker, Geoffrey C},
  year = {2016},
  keywords = {cscw},
  pages = {2--6},
  }

• ---

  Ludwig, T., Dax, J., Pipek, V. & Randall, D. (2016)Work or Leisure? Designing a User-Centered Approach for Researching Activity ‘in the Wild’

  IN Journal of Personal and Ubiquitous Computing (PUC), Springer
  [BibTeX]

  @article{ludwig_work_2016,
  title = {Work or {Leisure}? {Designing} a {User}-{Centered} {Approach} for {Researching} {Activity} ‘in the {Wild}'},
  journal = {Journal of Personal and Ubiquitous Computing (PUC), Springer},
  author = {Ludwig, Thomas and Dax, Julian and Pipek, Volkmar and Randall, David},
  year = {2016},
  keywords = {A-Paper, CSCW, MdK},
  }

• ---

  Mentler, T., Reuter, C. & Geisler, S. (2016)Special Issue on Human-Machine Interaction and Cooperation in Safety-Critical Systems

  IN i-com: Journal of Interactive Media, Vol. 15
  [BibTeX] [Download PDF]

  @article{mentler_special_2016,
  title = {Special {Issue} on {Human}-{Machine} {Interaction} and {Cooperation} in {Safety}-{Critical} {Systems}},
  volume = {15},
  url = {https://www.degruyter.com/view/j/icom.2016.15.issue-3/issue-files/icom.2016.15.issue-3.xml},
  number = {3},
  journal = {i-com: Journal of Interactive Media},
  author = {Mentler, Tilo and Reuter, Christian and Geisler, Stefan},
  year = {2016},
  keywords = {CSCW, HCI, EmerGent},
  }

• ---

  Bittenbinder, S. & Winter, D. (2016)CaseStudy: Kontextsensitives Feedback

  IN Gesellschaft für Informatik e.V. Aachen, Prinz, W., Borchers, J. & Jarke, M. (Hrsg.), Vol. Mensch und Computer 2016 – Tagungsband, Pages: 4 doi:10.18420/muc2016-mci-0247
  [BibTeX] [Abstract] [Download PDF]

  Das kontextsensitive Feedback-Element ist ein Werkzeug, um nach der Produktveröffentlichung und während des realen Einsatzes der Software Nutzerfeedback in aufbereiteter Form zu erhalten. Durch den Einsatz in der Anwendung selbst und direkt im Nutzungskontext können wertvolle Kontextinformationen zusätzlich zum eigentlichen Nutzerfeedback an die Hersteller übermittelt werden. Dieses Feedback aus realen Nutzungskontexten bietet unter anderem die Basis für Weiterentwicklungen der Software und Verbesserung in den Bereichen Usability und User Experience.

  @article{bittenbinder_casestudy_2016,
  title = {{CaseStudy}: {Kontextsensitives} {Feedback}},
  volume = {Mensch und Computer 2016 - Tagungsband},
  shorttitle = {{CaseStudy}},
  url = {http://dl.gi.de/handle/20.500.12116/200},
  doi = {10.18420/muc2016-mci-0247},
  abstract = {Das kontextsensitive Feedback-Element ist ein Werkzeug, um nach der Produktveröffentlichung und während des realen Einsatzes der Software Nutzerfeedback in aufbereiteter Form zu erhalten. Durch den Einsatz in der Anwendung selbst und direkt im Nutzungskontext können wertvolle Kontextinformationen zusätzlich zum eigentlichen Nutzerfeedback an die Hersteller übermittelt werden. Dieses Feedback aus realen Nutzungskontexten bietet unter anderem die Basis für Weiterentwicklungen der Software und Verbesserung in den Bereichen Usability und User Experience.},
  language = {de},
  urldate = {2021-04-16},
  journal = {Gesellschaft für Informatik e.V. Aachen, Prinz, W., Borchers, J. \& Jarke, M. (Hrsg.)},
  author = {Bittenbinder, Sven and Winter, Dominique},
  year = {2016},
  note = {Accepted: 2017-06-17T20:14:12Z
  Publisher: Gesellschaft für Informatik e.V.},
  keywords = {italg},
  pages = {4},
  }

2015

• ---

  Paluch, R., Latzel, M. & Meis, M. (2015)A new tool for subjective assessment of hearing aid performance: Analyses of Interpersonal Communication

  IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 5, Pages: 453–460
  [BibTeX] [Abstract] [Download PDF]

  The performance of two different adaptive beamformer approaches in environments close to reality were investigated. They were subjectively evaluated via questionnaires and focus group discussions. Additionally, a new tool was tested, to assess how well video analyses with external rating of subjects’ communication behavior, related to the grounded theory approach, generate new measures to describe the communication behavior using the different hearing aid algorithms. With this methodology, the results show different behavior of the participants between the algorithms in loud environments only. The new assessment tool was found to be a valuable method for obtaining a deeper insight into subjects’ behavior and a new promising outcome tool for audiology.

  @article{paluch_new_2015,
  title = {A new tool for subjective assessment of hearing aid performance: {Analyses} of {Interpersonal} {Communication}},
  volume = {5},
  copyright = {Copyright (c) 2015 The Danavox Jubilee Foundation},
  issn = {2596-5522},
  shorttitle = {A new tool for subjective assessment of hearing aid performance},
  url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2015-54},
  abstract = {The performance of two different adaptive beamformer approaches in environments close to reality were investigated. They were subjectively evaluated via questionnaires and focus group discussions. Additionally, a new tool was tested, to assess how well video analyses with external rating of subjects’ communication behavior, related to the grounded theory approach, generate new measures to describe the communication behavior using the different hearing aid algorithms. With this methodology, the results show different behavior of the participants between the algorithms in loud environments only. The new assessment tool was found to be a valuable method for obtaining a deeper insight into subjects’ behavior and a new promising outcome tool for audiology.},
  language = {en},
  urldate = {2021-04-16},
  journal = {Proceedings of the International Symposium on Auditory and Audiological Research},
  author = {Paluch, Richard and Latzel, Matthias and Meis, Markus},
  month = dec,
  year = {2015},
  pages = {453--460},
  }

• ---

  Gschwind, Y. J., Eichberg, S., Ejupi, A., de Rosario, H., Kroll, M., Marston, H. R., Drobics, M., Annegarn, J., Wieching, R., Lord, S. R., Aal, K., Vaziri, D., Woodbury, A., Fink, D. & Delbaere, K. (2015)ICT-based system to predict and prevent falls (iStoppFalls): results from an international multicenter randomized controlled trial

  IN European Review of Aging and Physical Activity, Vol. 12, Pages: 10 doi:10.1186/s11556-015-0155-6
  [BibTeX] [Abstract] [Download PDF]

  Falls and fall-related injuries are a serious public health issue. Exercise programs can effectively reduce fall risk in older people. The iStoppFalls project developed an Information and Communication Technology-based system to deliver an unsupervised exercise program in older people’s homes. The primary aims of the iStoppFalls randomized controlled trial were to assess the feasibility (exercise adherence, acceptability and safety) of the intervention program and its effectiveness on common fall risk factors.

  @article{gschwind_ict-based_2015,
  title = {{ICT}-based system to predict and prevent falls ({iStoppFalls}): results from an international multicenter randomized controlled trial},
  volume = {12},
  issn = {1861-6909},
  url = {https://doi.org/10.1186/s11556-015-0155-6},
  doi = {10.1186/s11556-015-0155-6},
  abstract = {Falls and fall-related injuries are a serious public health issue. Exercise programs can effectively reduce fall risk in older people. The iStoppFalls project developed an Information and Communication Technology-based system to deliver an unsupervised exercise program in older people's homes. The primary aims of the iStoppFalls randomized controlled trial were to assess the feasibility (exercise adherence, acceptability and safety) of the intervention program and its effectiveness on common fall risk factors.},
  number = {1},
  journal = {European Review of Aging and Physical Activity},
  author = {Gschwind, Yves J and Eichberg, Sabine and Ejupi, Andreas and de Rosario, Helios and Kroll, Michael and Marston, Hannah R and Drobics, Mario and Annegarn, Janneke and Wieching, Rainer and Lord, Stephen R and Aal, Konstantin and Vaziri, Daryoush and Woodbury, Ashley and Fink, Dennis and Delbaere, Kim},
  month = nov,
  year = {2015},
  pages = {10},
  }

• ---

  Paluch, R. (2015)Dimensionen der Sorge: 1. Jahrestagung des Evangelischen Studienwerks e.V. Villigst, 24.-25. September 2015

  IN Soziopolis: Gesellschaft beobachten
  [BibTeX] [Download PDF]

  @article{paluch_dimensionen_2015,
  title = {Dimensionen der {Sorge}: 1. {Jahrestagung} des {Evangelischen} {Studienwerks} e.{V}. {Villigst}, 24.-25. {September} 2015},
  shorttitle = {Dimensionen der {Sorge}},
  url = {https://www.ssoar.info/ssoar/bitstream/handle/document/82160/ssoar-sopolis-2015-paluch-Dimensionen_der_Sorge_1_Jahrestagung.pdf?sequence=1&isAllowed=y&lnkname=ssoar-sopolis-2015-paluch-Dimensionen_der_Sorge_1_Jahrestagung.pdf},
  language = {de},
  journal = {Soziopolis: Gesellschaft beobachten},
  author = {Paluch, Richard},
  month = sep,
  year = {2015},
  }

• ---

  Ley, B., Ogonowski, C., Mu, M., Hess, J., Race, N. J. P., Randall, D., Rouncefield, M. & Wulf, V. (2015)At Home with Users: A Comparative View of Living Labs

  IN Interacting with Computers, Vol. 27, Pages: 21–35 doi:10.1093/iwc/iwu025
  [BibTeX] [Abstract] [Download PDF]

  Living Labs provide a human-centric’ research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users’ individual characteristics and their role in the community dynamics of Living Labs.

  @article{ley_at_2015,
  title = {At {Home} with {Users}: {A} {Comparative} {View} of {Living} {Labs}},
  volume = {27},
  issn = {0953-5438},
  url = {http://iwc.oxfordjournals.org/content/early/2014/07/29/iwc.iwu025.abstract http://dx.doi.org/10.1093/iwc/iwu025},
  doi = {10.1093/iwc/iwu025},
  abstract = {Living Labs provide a human-centric' research approach for the design of new ICT artefacts. In Living Labs users participate over several design stages, providing insights into unexpected ICT use, co-creation and evaluation of new IT solutions. Although this approach is becoming more popular, there is little comparative and reflective work on its practical dynamics, problems and possibilities. In this study, we analyse two 4-year Living Lab projects in Lancaster, UK and Siegen, Germany within the domain of Social TV, and compare experiences. We focus on documenting the purposes, methods and user dynamics that affect the trajectory of such long-term research initiatives, focusing inter alia on the dynamics of researcher/user interaction and the developing issues of trust and managing expectations; emphasizing some often neglected ethical issues and the impact of users' individual characteristics and their role in the community dynamics of Living Labs.},
  number = {1},
  journal = {Interacting with Computers},
  author = {Ley, Benedikt and Ogonowski, Corinna and Mu, Mu and Hess, Jan and Race, Nicholas J P and Randall, David and Rouncefield, Mark and Wulf, Volker},
  month = jul,
  year = {2015},
  keywords = {A-Paper, CSCW, PRAXLABS, SMARTLIVE, Smart Live, SOCIALMEDIA},
  pages = {21--35},
  }

• ---

  Reuter, C., Ludwig, T., Friberg, T., Pratzler-Wanczura, S. & Gizikis, A. (2015)Social Media and Emergency Services? Interview Study on Current and Potential Use in 7 European Countries

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7, Pages: 36–58 doi:10.4018/IJISCRAM.2015040103
  [BibTeX] [Abstract] [Download PDF]

  Social media is much just used for private as well as business purposes, obviously, also during emergencies. Emergency services are often confronted with the amount of information from social media and might consider using them – or not using them. This article highlights the perception of emergency services on social media during emergencies. Within their European research project EMERGENT, the authors therefore conducted an interview study with emergency service staff (N=11) from seven European countries and eight different cities. Their results highlight the current and potential use of social media, the emergency service’s participation in research on social media as well as current challenges, benefits and future plans.

  @article{reuter_social_2015,
  title = {Social {Media} and {Emergency} {Services}? {Interview} {Study} on {Current} and {Potential} {Use} in 7 {European} {Countries}},
  volume = {7},
  issn = {1937-9390},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuteretal_socialmediaemergencyservices-interview-study_ijiscram.pdf http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJISCRAM.2015040103},
  doi = {10.4018/IJISCRAM.2015040103},
  abstract = {Social media is much just used for private as well as business purposes, obviously, also during emergencies. Emergency services are often confronted with the amount of information from social media and might consider using them – or not using them. This article highlights the perception of emergency services on social media during emergencies. Within their European research project EMERGENT, the authors therefore conducted an interview study with emergency service staff (N=11) from seven European countries and eight different cities. Their results highlight the current and potential use of social media, the emergency service's participation in research on social media as well as current challenges, benefits and future plans.},
  number = {2},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian and Ludwig, Thomas and Friberg, Therese and Pratzler-Wanczura, Sylvia and Gizikis, Alexis},
  month = apr,
  year = {2015},
  keywords = {CSCW, HCI, EmerGent, SMO, PRAXLABS},
  pages = {36--58},
  }

• ---

  Meurer, J., Dax, J., Stein, M., Ludwig, T. & Wulf, V. (2015)Bridging Location-based Data with Mobile Practices

  IN MOBILITY 2015, Pages: 22
  [BibTeX]

  @article{meurer_bridging_2015,
  title = {Bridging {Location}-based {Data} with {Mobile} {Practices}},
  journal = {MOBILITY 2015},
  author = {Meurer, Johanna and Dax, Julian and Stein, Martin and Ludwig, Thomas and Wulf, Volker},
  year = {2015},
  keywords = {PRAXLABS},
  pages = {22},
  }

• ---

  Reuter, C., Mentler, T. & Geisler, S. (2015)Special Issue on Human Computer Interaction in Critical Systems I: Citizen and Volunteers

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7
  [BibTeX] [Download PDF]

  @article{reuter_special_2015-1,
  title = {Special {Issue} on {Human} {Computer} {Interaction} in {Critical} {Systems} {I}: {Citizen} and {Volunteers}},
  volume = {7},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ijiscram-specialissue_hci-criticalsystems-i.pdf},
  number = {2},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan},
  year = {2015},
  keywords = {CSCW, EmerGent, PRAXLABS, KOKOS},
  }

• ---

  Ludwig, T., Stickel, O., Boden, A., Pipek, V. & Wulf, V. (2015)Appropriating Digital Fabrication Technologies — A comparative study of two 3D Printing Communities

  IN iConference 2015 Proceedings
  [BibTeX] [Abstract] [Download PDF]

  yes

  @article{ludwig_appropriating_2015-1,
  title = {Appropriating {Digital} {Fabrication} {Technologies} — {A} comparative study of two {3D} {Printing} {Communities}},
  url = {http://hdl.handle.net/2142/73674},
  abstract = {yes},
  journal = {iConference 2015 Proceedings},
  author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar and Wulf, Volker},
  year = {2015},
  keywords = {fablab, knowledge management, qualitative research methods},
  }

• ---

  Müller, C., Hornung, D., Hamm, T. & Wulf, V. (2015)Practice – based Design of a Neighborhood Portal : Focusing on Elderly Tenants in a City Quarter Living Lab

  IN Proceedings of the International Conference on Human Factors in Computing Systems (CHI), Pages: 2295–2304 doi:10.1145/2702123.2702449
  [BibTeX] [Abstract] [Download PDF]

  This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study’s positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops’ to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.

  @article{muller_practice_2015,
  title = {Practice - based {Design} of a {Neighborhood} {Portal} : {Focusing} on {Elderly} {Tenants} in a {City} {Quarter} {Living} {Lab}},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2022/02/2702123.2702449.pdf},
  doi = {10.1145/2702123.2702449},
  abstract = {This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R\&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study's positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops' to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.},
  journal = {Proceedings of the International Conference on Human Factors in Computing Systems (CHI)},
  author = {Müller, Claudia and Hornung, Dominik and Hamm, Theodor and Wulf, Volker},
  year = {2015},
  keywords = {italg, a-paper, methodology, design, Living Lab, practice, action research, city quarter, elderly people, participatory},
  pages = {2295--2304},
  annote = {ISBN: 9781450331456},
  }

• ---

  Bittenbinder, S. & Winter, D. (2015)Kontextspezifisches Nutzerfeedback in einer Desktop-Anwendung

  IN Diefenbach, S., Henze, N. & Pielot, M. (Hrsg.) Berlin: De Gruyter Oldenbourg, Vol. Mensch und Computer 2015 – Proceedings, Pages: 327–330
  [BibTeX] [Abstract] [Download PDF]

  Um Softwareanwendungen mit hoher Usability und ausgezeichneter User Experience zu schaffen, müssen Produktentwickler ihre Nutzer kennen. Häufig sind jedoch Nutzer und Produktentwickler räumlich weit auseinander gelegen und so fällt es ihnen schwer, die Nutzer kennen zu lernen und mit Ihnen in Dialog zu treten. Eine Möglichkeit, raum- und zeitunabhängig zu kommunizieren, sind Feedbackkanäle innerhalb der Softwareanwendung, bei denen Nutzer im Kontext der Nutzung Kontakt zum Hersteller aufnehmen können. Während solche Feedbackmöglichkeiten bei Webanwendungen weit verbreitet sind, fehlen diese meist in Desktop-Anwendungen. Doch wie kann ein bidirektionaler Feedbackkanal in Desktop-Anwendungen aufgebaut und wie kann gezielt Feedback zu bekannten Problemstellen vom Anwender eingefordert werden?

  @article{bittenbinder_kontextspezifisches_2015,
  series = {Mensch und {Computer} 2015 – {Proceedings}},
  title = {Kontextspezifisches {Nutzerfeedback} in einer {Desktop}-{Anwendung}},
  volume = {Mensch und Computer 2015 – Proceedings},
  url = {http://dl.gi.de/handle/20.500.12116/7908},
  abstract = {Um Softwareanwendungen mit hoher Usability und ausgezeichneter User Experience zu schaffen, müssen Produktentwickler ihre Nutzer kennen. Häufig sind jedoch Nutzer und Produktentwickler räumlich weit auseinander gelegen und so fällt es ihnen schwer, die Nutzer kennen zu lernen und mit Ihnen in Dialog zu treten. Eine Möglichkeit, raum- und zeitunabhängig zu kommunizieren, sind Feedbackkanäle innerhalb der Softwareanwendung, bei denen Nutzer im Kontext der Nutzung Kontakt zum Hersteller aufnehmen können. Während solche Feedbackmöglichkeiten bei Webanwendungen weit verbreitet sind, fehlen diese meist in Desktop-Anwendungen. Doch wie kann ein bidirektionaler Feedbackkanal in Desktop-Anwendungen aufgebaut und wie kann gezielt Feedback zu bekannten Problemstellen vom Anwender eingefordert werden?},
  language = {en},
  urldate = {2021-04-16},
  journal = {Diefenbach, S., Henze, N. \& Pielot, M. (Hrsg.) Berlin: De Gruyter Oldenbourg},
  author = {Bittenbinder, Sven and Winter, Dominique},
  year = {2015},
  note = {Accepted: 2017-11-22T15:02:33Z},
  keywords = {italg},
  pages = {327--330},
  }

• ---

  Pipek, V., Avram, G. & De Cindio, F. (2015)Introduction

  IN interactions, Vol. 23, Pages: 34–35 doi:10.1145/2856112
  [BibTeX] [Download PDF]

  @article{pipek_introduction_2015,
  title = {Introduction},
  volume = {23},
  issn = {1072-5520},
  url = {http://doi.acm.org/10.1145/2856112},
  doi = {10.1145/2856112},
  number = {1},
  journal = {interactions},
  author = {Pipek, Volkmar and Avram, Gabriela and De Cindio, Fiorella},
  year = {2015},
  keywords = {CSCW},
  pages = {34--35},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Ludwig, T., Reuter, C. & Pipek, V. (2015)Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 21, Pages: Article 17 doi:10.1145/2749461
  [BibTeX] [Abstract] [Download PDF]

  People all over the world are regularly affected by disasters and emergencies. Besides official emergency services, ordinary citizens are getting increasingly involved in crisis response work. They are usually present on-site at the place of incident and use social media to share information about the event. For emergency services, the large amount of citizen-generated content in social media, however, means that finding high-quality information is similar to “finding a needle in a haystack”. This article presents an approach to how a dynamic and subjective quality assessment of citizen-generated content could support the work of emergency services. First, we present results of our empirical study concerning the usage of citizen-generated content by emergency services. Based on our literature review and empirical study, we derive design guidelines and describe a concept for dynamic quality measurement that is implemented as a service-oriented web-application “Social Haystack.” Finally, we outline findings of its evaluation and implications thereof.

  @article{ludwig_social_2015-1,
  title = {Social {Haystack}: {Dynamic} {Quality} {Assessment} of {Citizen}-{Generated} {Content} in {Social} {Media} during {Emergencies}},
  volume = {21},
  url = {http://dl.acm.org/citation.cfm?id=2798442.2749461 https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterpipek_socialhaystack_tochi.pdf},
  doi = {10.1145/2749461},
  abstract = {People all over the world are regularly affected by disasters and emergencies. Besides official emergency services, ordinary citizens are getting increasingly involved in crisis response work. They are usually present on-site at the place of incident and use social media to share information about the event. For emergency services, the large amount of citizen-generated content in social media, however, means that finding high-quality information is similar to “finding a needle in a haystack”. This article presents an approach to how a dynamic and subjective quality assessment of citizen-generated content could support the work of emergency services. First, we present results of our empirical study concerning the usage of citizen-generated content by emergency services. Based on our literature review and empirical study, we derive design guidelines and describe a concept for dynamic quality measurement that is implemented as a service-oriented web-application “Social Haystack.” Finally, we outline findings of its evaluation and implications thereof.},
  number = {4},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
  year = {2015},
  keywords = {A-Paper, CSCW, HCI, EmerGent, SMO, PRAXLABS, MdK},
  pages = {Article 17},
  }

• ---

  Reuter, C. (2015)Der Einsatz sozialer Medien in Katastrophenlagen

  IN Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe, Vol. 5, Pages: 43–44
  [BibTeX] [Download PDF]

  @article{reuter_einsatz_2015,
  title = {Der {Einsatz} sozialer {Medien} in {Katastrophenlagen}},
  volume = {5},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuter_dereinsatzsozialermedieninkatastrophenlagen_crisisprevention.pdf},
  number = {4},
  journal = {Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe},
  author = {Reuter, Christian},
  year = {2015},
  keywords = {CSCW, HCI, EmerGent, SMO, PRAXLABS, KOKOS},
  pages = {43--44},
  }

• ---

  Ludwig, T., Reuter, C. & Pipek, V. (2015)Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies

  IN ACM Transactions on Computer-Human Interaction, Vol. 22, Pages: 17:1–17:27
  [BibTeX] [Download PDF]

  @article{ludwig_social_2015,
  title = {Social {Haystack}: {Dynamic} {Quality} {Assessment} of {Citizen}-{Generated} {Content} in {Social} {Media} during {Emergencies}},
  volume = {22},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterpipek_socialhaystack_tochi.pdf},
  number = {4},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar},
  year = {2015},
  keywords = {A-Paper, CSCW, EmerGent, PRAXLABS, MdK},
  pages = {17:1--17:27},
  }

• ---

  Weibert, A., Aal, K., von Rekowski, T. & Wulf, V. (2015)“Hey, can we make that, please?”: Upon Craft as a Means for Cross-cultural Community-Building

  IN The Journal of Community Informatics, Vol. 11
  [BibTeX] [Download PDF]

  @article{weibert_hey_2015,
  title = {"{Hey}, can we make that, please?": {Upon} {Craft} as a {Means} for {Cross}-cultural {Community}-{Building}},
  volume = {11},
  url = {http://ci-journal.net/index.php/ciej/article/view/1188/1150},
  number = {2},
  journal = {The Journal of Community Informatics},
  author = {Weibert, Anne and Aal, Konstantin and von Rekowski, Thomas and Wulf, Volker},
  year = {2015},
  keywords = {Come\_In},
  }

• ---

  Reuter, C. (2015)Special Issue on Human Computer Interaction in Critical System II: Authorities and Industry

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7
  [BibTeX] [Download PDF]

  @article{reuter_special_2015,
  title = {Special {Issue} on {Human} {Computer} {Interaction} in {Critical} {System} {II}: {Authorities} and {Industry}},
  volume = {7},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuter_editorial-specialissue-hci-criticalsystems-ii.pdf https://www.wineme.uni-siegen.de/paper/2015/2015_ijiscram-specialissue_hci-criticalsystems-ii.pdf},
  number = {3},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian},
  year = {2015},
  keywords = {CSCW, EmerGent, PRAXLABS, KOKOS},
  }

• ---

  Schwartz, T., Stevens, G., Jakobi, T., Denef, S., Ramirez, L., Wulf, V. & Randall, D. (2015)What people do with consumption feedback: a long-term living lab study of a home energy management system

  IN Interacting with Computers, Vol. 27, Pages: 551–576
  [BibTeX]

  @article{schwartz_what_2015,
  title = {What people do with consumption feedback: a long-term living lab study of a home energy management system},
  volume = {27},
  issn = {0953-5438},
  number = {6},
  journal = {Interacting with Computers},
  author = {Schwartz, Tobias and Stevens, Gunnar and Jakobi, Timo and Denef, Sebastian and Ramirez, Leonardo and Wulf, Volker and Randall, Dave},
  year = {2015},
  keywords = {sustainability, user studies, empirical studies in interaction design},
  pages = {551--576},
  }

• ---

  Reuter, C. & Schröter, J. (2015)Microblogging during the European Floods 2013: What Twitter May Contribute in German Emergencies

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7, Pages: 22–41
  [BibTeX] [Abstract] [Download PDF]

  Social media is becoming more and more important in crisis management. However its analysis by emergency services still bears unaddressed challenges and the majority of studies focus on the use of social media in the USA. In this paper German tweets of the European Flood 2013 are therefore captured and analyzed using descriptive statistics, qualitative data coding, and computational algorithms. Our work illustrates that this event provided sufficient German traffic and geo-locations as well as enough original data (not derivative). However, up-to-date Named Entity Recognizer (NER) with German classifier could not recognize German rivers and highways satisfactorily. Furthermore our analysis revealed pragmatic (linguistic) barriers resulting from irony, wordplay, and ambiguity, as well as in retweet-behavior. To ease the analysis of data we suggest a retweet ratio, which is illustrated to be higher with important tweets and may help selecting tweets for mining. We argue that existing software has to be adapted and improved for German language characteristics, also to detect markedness, seriousness and truth

  @article{reuter_microblogging_2015,
  title = {Microblogging during the {European} {Floods} 2013: {What} {Twitter} {May} {Contribute} in {German} {Emergencies}},
  volume = {7},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterschroeter_microbloggingeuropeanfloods_ijiscram.pdf http://www.peasec.de/paper/2015/2015_ReuterSchroeter_MicrobloggingEuropeanFloods_IJISCRAM.pdf},
  abstract = {Social media is becoming more and more important in crisis management. However its analysis by emergency services still bears unaddressed challenges and the majority of studies focus on the use of social media in the USA. In this paper German tweets of the European Flood 2013 are therefore captured and analyzed using descriptive statistics, qualitative data coding, and computational algorithms. Our work illustrates that this event provided sufficient German traffic and geo-locations as well as enough original data (not derivative). However, up-to-date Named Entity Recognizer (NER) with German classifier could not recognize German rivers and highways satisfactorily. Furthermore our analysis revealed pragmatic (linguistic) barriers resulting from irony, wordplay, and ambiguity, as well as in retweet-behavior. To ease the analysis of data we suggest a retweet ratio, which is illustrated to be higher with important tweets and may help selecting tweets for mining. We argue that existing software has to be adapted and improved for German language characteristics, also to detect markedness, seriousness and truth},
  number = {1},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian and Schröter, Julian},
  year = {2015},
  keywords = {CSCW, HCI, EmerGent, SMO, PRAXLABS, Kooperation},
  pages = {22--41},
  }

• ---

  Marston, H. R., Woodbury, A., Gschwind, Y. J., Kroll, M., Fink, D., Eichberg, S., Kreiner, K., Ejupi, A., Annegarn, J., de Rosario, H., Wienholtz, A., Wieching, R. & Delbaere, K. (2015)The design of a purpose-built exergame for fall prediction and prevention for older people

  IN European Review of Aging and Physical Activity, Vol. 12, Pages: 13 doi:10.1186/s11556-015-0157-4
  [BibTeX] [Abstract] [Download PDF]

  Falls in older people represent a major age-related health challenge facing our society. Novel methods for delivery of falls prevention programs are required to increase effectiveness and adherence to these programs while containing costs. The primary aim of the Information and Communications Technology-based System to Predict and Prevent Falls (iStoppFalls) project was to develop innovative home-based technologies for continuous monitoring and exercise-based prevention of falls in community-dwelling older people. The aim of this paper is to describe the components of the iStoppFalls system.

  @article{marston_design_2015,
  title = {The design of a purpose-built exergame for fall prediction and prevention for older people},
  volume = {12},
  issn = {1861-6909},
  url = {https://doi.org/10.1186/s11556-015-0157-4},
  doi = {10.1186/s11556-015-0157-4},
  abstract = {Falls in older people represent a major age-related health challenge facing our society. Novel methods for delivery of falls prevention programs are required to increase effectiveness and adherence to these programs while containing costs. The primary aim of the Information and Communications Technology-based System to Predict and Prevent Falls (iStoppFalls) project was to develop innovative home-based technologies for continuous monitoring and exercise-based prevention of falls in community-dwelling older people. The aim of this paper is to describe the components of the iStoppFalls system.},
  number = {1},
  journal = {European Review of Aging and Physical Activity},
  author = {Marston, Hannah R and Woodbury, Ashley and Gschwind, Yves J and Kroll, Michael and Fink, Denis and Eichberg, Sabine and Kreiner, Karl and Ejupi, Andreas and Annegarn, Janneke and de Rosario, Helios and Wienholtz, Arno and Wieching, Rainer and Delbaere, Kim},
  year = {2015},
  pages = {13},
  }

• ---

  Egner, H., Schorch, M. & Voss, M. (2015)Introduction: Can societies learn from calamities

  IN Learning and calamities: Practices, interpretations, patterns, ed. H. Egner, M. Schorch, and M. Voss, Vol. 123
  [BibTeX]

  @article{egner_introduction_2015,
  title = {Introduction: {Can} societies learn from calamities},
  volume = {123},
  journal = {Learning and calamities: Practices, interpretations, patterns, ed. H. Egner, M. Schorch, and M. Voss},
  author = {Egner, Heike and Schorch, Marén and Voss, Martin},
  year = {2015},
  }

• ---

  Reuter, C., Mentler, T. & Geisler, S. (2015)Guest Editorial Preface: Special Issue on Human Computer Interaction in Critical Systems II: Authorities and Industry

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7, Pages: i–ix
  [BibTeX] [Abstract] [Download PDF]

  Human computer interaction in security and time-critical systems is an interdisciplinary challenge at the seams of human factors, engineering, information systems and computer science. Application fields include control systems, critical infrastructures, vehicle and traffic management, production technology, business continuity management, medical technology, crisis management and civil protection. Nowadays in many areas mobile and ubiquitous computing as well as social media and collaborative technologies also plays an important role. The specific challenges require the discussion and development of new methods and approaches in order to design information systems. These are going to be addressed in this special issue with a particular focus on technologies for citizen and volunteers in emergencies.

  @article{reuter_guest_2015,
  title = {Guest {Editorial} {Preface}: {Special} {Issue} on {Human} {Computer} {Interaction} in {Critical} {Systems} {II}: {Authorities} and {Industry}},
  volume = {7},
  url = {http://www.wineme.uni-siegen.de/paper/2015/2015_reuter_editorial-specialissue-hci-criticalsystems-ii.pdf https://www.wineme.uni-siegen.de/paper/2015/2015_ijiscram-specialissue_hci-criticalsystems-ii.pdf http://www.wineme.uni-siegen.de/paper/2015/2015_reut},
  abstract = {Human computer interaction in security and time-critical systems is an interdisciplinary challenge at the seams of human factors, engineering, information systems and computer science. Application fields include control systems, critical infrastructures, vehicle and traffic management, production technology, business continuity management, medical technology, crisis management and civil protection. Nowadays in many areas mobile and ubiquitous computing as well as social media and collaborative technologies also plays an important role. The specific challenges require the discussion and development of new methods and approaches in order to design information systems. These are going to be addressed in this special issue with a particular focus on technologies for citizen and volunteers in emergencies.},
  number = {3},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan},
  year = {2015},
  keywords = {CSCW, HCI, EmerGent, SMO, PRAXLABS, KOKOS, BCM},
  pages = {i--ix},
  }

• ---

  Falkner, E. M. & Hiebl, M. R. W. (2015)Risk management in SMEs: a systematic review of available evidence

  IN The Journal of Risk Finance, Vol. 16, Pages: 122–144 doi:10.1108/JRF-06-2014-0079
  [BibTeX] [Abstract] [Download PDF]

  Purpose – The purpose of this paper is to provide a systematic literature review of available research evidence on risk management in small and medium-sized enterprises (SMEs). The authors aim to reveal ambiguities, gaps and contradictions in the literature, and to sketch avenues for further research. Design/methodology/approach – The authors follow the tenets of Tranfield et al. (2003) for conducting a systematic literature review. Following a key word search and an assessment of fit for this review, 27 papers were analyzed with respect to bibliographical information, research design and findings. Findings – The review identified various types of risks that may occur in SMEs. In addition, the publication analysis demonstrates the importance of a risk management process in SMEs and that the characteristics of SME owners have a significant impact on their business strategies. Research limitations/implications – Additional empirical research on risk identification, risk analysis, strategy implementation and control in the SME risk management process is needed. Originality/value – This paper is the first comprehensive review of the body of literature on risk management in SMEs.

  @article{falkner_risk_2015,
  title = {Risk management in {SMEs}: a systematic review of available evidence},
  volume = {16},
  url = {http://dx.doi.org/10.1108/JRF-06-2014-0079},
  doi = {10.1108/JRF-06-2014-0079},
  abstract = {Purpose – The purpose of this paper is to provide a systematic literature review of available research evidence on risk management in small and medium-sized enterprises (SMEs). The authors aim to reveal ambiguities, gaps and contradictions in the literature, and to sketch avenues for further research. Design/methodology/approach – The authors follow the tenets of Tranfield et al. (2003) for conducting a systematic literature review. Following a key word search and an assessment of fit for this review, 27 papers were analyzed with respect to bibliographical information, research design and findings. Findings – The review identified various types of risks that may occur in SMEs. In addition, the publication analysis demonstrates the importance of a risk management process in SMEs and that the characteristics of SME owners have a significant impact on their business strategies. Research limitations/implications – Additional empirical research on risk identification, risk analysis, strategy implementation and control in the SME risk management process is needed. Originality/value – This paper is the first comprehensive review of the body of literature on risk management in SMEs.},
  number = {2},
  journal = {The Journal of Risk Finance},
  author = {Falkner, Eva Maria and Hiebl, Martin R W},
  year = {2015},
  keywords = {CSCW},
  pages = {122--144},
  }

• ---

  Ludwig, T., Kotthaus, C. & Pipek, V. (2015)Should I Try Turning It Off and On Again?: Outlining HCI Challenges for Cyber-Physical Production Systems

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7, Pages: 55–68 doi:10.4018/ijiscram.2015070104
  [BibTeX] [Download PDF]

  @article{ludwig_should_2015,
  title = {Should {I} {Try} {Turning} {It} {Off} and {On} {Again}?: {Outlining} {HCI} {Challenges} for {Cyber}-{Physical} {Production} {Systems}},
  volume = {7},
  url = {http://dx.doi.org/10.4018/ijiscram.2015070104},
  doi = {10.4018/ijiscram.2015070104},
  number = {3},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Ludwig, Thomas and Kotthaus, Christoph and Pipek, Volkmar},
  year = {2015},
  keywords = {CSCW, Human-Computer-Interaction, Sociable Technologies, PRAXLABS, Cyber-Physical Production Systems},
  pages = {55--68},
  annote = {Place: Hershey, PA, USA Publisher: IGI Global},
  }

• ---

  Hering, D., Schwartz, T., Boden, A. & Wulf, V. (2015)Integrating usability-engineering into the software developing processes of SME: A case study of software developing SME in Germany

  IN Proceedings – 8th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2015, Pages: 121–122 doi:10.1109/CHASE.2015.22
  [BibTeX] [Abstract]

  —Usability is an important factor for product quality. For German small and medium enterprises (SME) in the software branch, cheaper producing vendors from foreign countries can be considered as serious competition. Improving the usability of software products is a good way to secure competitiveness. However, integrating usability-engineering into development is a challenge for SME. In this note, we present the empirical results of a research project study with focus on software engineering processes in German software SME and possible constraints and chances for integrating usability-engineering.

  @article{hering_integrating_2015,
  title = {Integrating usability-engineering into the software developing processes of {SME}: {A} case study of software developing {SME} in {Germany}},
  doi = {10.1109/CHASE.2015.22},
  abstract = {—Usability is an important factor for product quality. For German small and medium enterprises (SME) in the software branch, cheaper producing vendors from foreign countries can be considered as serious competition. Improving the usability of software products is a good way to secure competitiveness. However, integrating usability-engineering into development is a challenge for SME. In this note, we present the empirical results of a research project study with focus on software engineering processes in German software SME and possible constraints and chances for integrating usability-engineering.},
  journal = {Proceedings - 8th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2015},
  author = {Hering, Dominik and Schwartz, Tobias and Boden, Alexander and Wulf, Volker},
  year = {2015},
  keywords = {SME, Software-Engineering, Usability},
  pages = {121--122},
  annote = {ISBN: 9781479919345},
  }

• ---

  Jakobi, T. & Stevens, G. (2015)Energy saving at work – and when not working! Insights from a comparative study

  IN Proceedings of EnviroInfo ’15, Pages: 180–189 doi:10.2991/ict4s-env-15.2015.21
  [BibTeX] [Download PDF]

  @article{jakobi_energy_2015,
  title = {Energy saving at work - and when not working! {Insights} from a comparative study},
  url = {http://www.atlantis-press.com/php/paper-details.php?id=25836165},
  doi = {10.2991/ict4s-env-15.2015.21},
  journal = {Proceedings of EnviroInfo '15},
  author = {Jakobi, Timo and Stevens, Gunnar},
  year = {2015},
  keywords = {PRAXLABS, SMARTLIVE, DBL},
  pages = {180--189},
  annote = {ISBN: 978-94-6252-092-9 Publisher: Atlantis Press},
  }

• ---

  Reuter, C. (2015)Towards Efficient Security: Business Continuity Management in Small and Medium Enterprises

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7, Pages: 69–79 doi:10.4018/IJISCRAM.2015070105
  [BibTeX] [Abstract] [Download PDF]

  Business Continuity Management BCM is an integral part of civil security in terms of corporate crisis management. According to the ISO 22301 2014 BCM is defined as a holistic management process which identifies potential threats to an organization and the impacts those threats might have on business operations. Looking at the current situation of studies conducted in this field it seems to be obvious that the use of BCM in Small and Medium Enterprises SME is underrepresented and that the security level is partially located in an uneconomical range. This paper presents a literature research on the use of BCM in SME and discusses research findings concerning this matter. Based on this a matrix for possible impacts vs. quality of the crisis management for different actors is derived. The article concludes with the presentation of lightweight und easy to handle BCM security solutions in form of Smart Services, as a possible solution for the increasingly IT relaying industry 4.0.

  @article{reuter_towards_2015,
  title = {Towards {Efficient} {Security}: {Business} {Continuity} {Management} in {Small} and {Medium} {Enterprises}},
  volume = {7},
  url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuter_towardsefficientsecurity-bcminsme.pdf},
  doi = {10.4018/IJISCRAM.2015070105},
  abstract = {Business Continuity Management BCM is an integral part of civil security in terms of corporate crisis management. According to the ISO 22301 2014 BCM is defined as a holistic management process which identifies potential threats to an organization and the impacts those threats might have on business operations. Looking at the current situation of studies conducted in this field it seems to be obvious that the use of BCM in Small and Medium Enterprises SME is underrepresented and that the security level is partially located in an uneconomical range. This paper presents a literature research on the use of BCM in SME and discusses research findings concerning this matter. Based on this a matrix for possible impacts vs. quality of the crisis management for different actors is derived. The article concludes with the presentation of lightweight und easy to handle BCM security solutions in form of Smart Services, as a possible solution for the increasingly IT relaying industry 4.0.},
  number = {3},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian},
  year = {2015},
  keywords = {CSCW, PRAXLABS, KOKOS, Infrastruktur, RSF, BCM},
  pages = {69--79},
  }

• ---

  Ludwig, T. & Pipek, V. (2015)Sociable Technologies for Supporting End-Users in Handling 3D Printers.

  IN International Reports on Socio-Informatics, Vol. 12 Iss. 2, Proceedings of the CHI 2015 – Workshop on End User Development in the Internet of Things Era, Vol. 12, Pages: 33–38
  [BibTeX] [Abstract]

  Recently, digital fabrication technologies such as 3D printers have become more and more common at semi-or non-professional settings, such as university or private households. Such technologies show a high complexity and the close link between hardware and software in this field pose challenges for users how to operate them. With this paper we present first steps towards Sociable Technologies, a concept that encompass hardware with an integrated appropriation infrastructure, for supporting end users in using and understanding such rising 3D printing technologies.

  @article{ludwig_sociable_2015-1,
  title = {Sociable {Technologies} for {Supporting} {End}-{Users} in {Handling} {3D} {Printers}.},
  volume = {12},
  abstract = {Recently, digital fabrication technologies such as 3D printers have become more and more common at semi-or non-professional settings, such as university or private households. Such technologies show a high complexity and the close link between hardware and software in this field pose challenges for users how to operate them. With this paper we present first steps towards Sociable Technologies, a concept that encompass hardware with an integrated appropriation infrastructure, for supporting end users in using and understanding such rising 3D printing technologies.},
  journal = {International Reports on Socio-Informatics, Vol. 12 Iss. 2, Proceedings of the CHI 2015 - Workshop on End User Development in the Internet of Things Era},
  author = {Ludwig, Thomas and Pipek, Volkmar},
  year = {2015},
  keywords = {fablab},
  pages = {33--38},
  }

2014

• ---

  Reuter, C., Ludwig, T. & Pipek, V. (2014)Ad Hoc Participation in Situation Assessment: Supporting Mobile Collaboration in Emergencies

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 21, Pages: 26:1–26:26 doi:10.1145/2651365
  [BibTeX] [Abstract] [Download PDF]

  Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even beyond local and organizational boundaries, is needed. Such informal practices can facilitate ad hoc participation of units in situation assessment, but this may lack overall situation awareness. This paper presents a study on how emergent ‘collaboration needs’ in current work of response teams, who are located on-site and in the control center, could be supported by mobile geo-collaboration systems. First, we present the results of an empirical study about informal work and mobile collaboration practices of emergency services. Then we describe the concept of a mobile geo-collaboration system that addresses the aspects detected in the empirical study and that was implemented as an Android application using web sockets, a technology enabling full-duplex ad hoc communication. Finally we outline the findings of its evaluation in practice and its implications.

  @article{reuter_ad_2014,
  title = {Ad {Hoc} {Participation} in {Situation} {Assessment}: {Supporting} {Mobile} {Collaboration} in {Emergencies}},
  volume = {21},
  issn = {10730516},
  url = {http://www.wineme.uni-siegen.de/paper/2014/2014_reuterludwigpipek_adhocparticipation_tochi.pdf},
  doi = {10.1145/2651365},
  abstract = {Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even beyond local and organizational boundaries, is needed. Such informal practices can facilitate ad hoc participation of units in situation assessment, but this may lack overall situation awareness. This paper presents a study on how emergent ‘collaboration needs' in current work of response teams, who are located on-site and in the control center, could be supported by mobile geo-collaboration systems. First, we present the results of an empirical study about informal work and mobile collaboration practices of emergency services. Then we describe the concept of a mobile geo-collaboration system that addresses the aspects detected in the empirical study and that was implemented as an Android application using web sockets, a technology enabling full-duplex ad hoc communication. Finally we outline the findings of its evaluation in practice and its implications.},
  number = {5},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar},
  month = nov,
  year = {2014},
  keywords = {A-Paper, CSCW, HCI, ethnography, participation, design case study, PRAXLABS, MdK, Kooperation, collaboration, InfoStrom, Selected, emergency management, awareness, GI-CSCW-A, WKWI-A, mobile devices, IF 1.2, situation assessment},
  pages = {26:1--26:26},
  annote = {Publisher: ACM},
  }

• ---

  Hess, J., Knoche, H. & Wulf, V. (2014)Thinking beyond the box: designing interactive TV across different devices

  IN Behaviour & Information Technology, Vol. 33, Pages: 781–783 doi:10.1080/0144929X.2014.927163
  [BibTeX] [Abstract] [Download PDF]

  View full textDownload full textRelated articlesView all related articles var addthis_\config = \{\{\} ui_\cobrand: “Taylor &\ Francis Online”, services_\compact: “citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more”, pubid: “ra-4dff56cd6bb1830b” \{\}\}; Share on print Share on facebook Share on twitter More Sharing Services var addthis_\config = \{\{\}”data_\track_\addressbar”:true,”ui_\click”:true\{\}\}; Add to shortlist Link Permalink http://dx.doi.org/10.1080/0144929X.2014.927163 Download Citation Recommend to: A friend

  @article{hess_thinking_2014,
  title = {Thinking beyond the box: designing interactive {TV} across different devices},
  volume = {33},
  issn = {0144-929X},
  url = {http://dx.doi.org/10.1080/0144929X.2014.927163 http://www.tandfonline.com/doi/abs/10.1080/0144929X.2014.927163},
  doi = {10.1080/0144929X.2014.927163},
  abstract = {View full textDownload full textRelated articlesView all related articles var addthis\{\_\}config = \{\{\} ui\{\_\}cobrand: "Taylor \{\&\} Francis Online", services\{\_\}compact: "citeulike,netvibes,twitter,technorati,delicious,linkedin,facebook,stumbleupon,digg,google,more", pubid: "ra-4dff56cd6bb1830b" \{\}\}; Share on print Share on facebook Share on twitter More Sharing Services var addthis\{\_\}config = \{\{\}"data\{\_\}track\{\_\}addressbar":true,"ui\{\_\}click":true\{\}\}; Add to shortlist Link Permalink http://dx.doi.org/10.1080/0144929X.2014.927163 Download Citation Recommend to: A friend},
  number = {8},
  journal = {Behaviour \& Information Technology},
  author = {Hess, Jan and Knoche, Hendrik and Wulf, Volker},
  month = jul,
  year = {2014},
  pmid = {25246403},
  keywords = {PRAXLABS, icle},
  pages = {781--783},
  annote = {ISBN: 9788578110796 Publisher: Taylor \{\&\} Francis \_eprint: arXiv:1011.1669v3},
  }

• ---

  Gschwind, Y. J., Eichberg, S., Marston, H., Ejupi, A., de Rosario, H., Kroll, M., Drobics, M., Annegarn, J., Wieching, R., Lord, S. R., Aal, K. & Delbaere, K. (2014)ICT-based system to predict and prevent falls (iStoppFalls): study protocol for an international multicenter randomized controlled trial.

  IN BMC geriatrics, Vol. 14, Pages: 91 doi:10.1186/1471-2318-14-91
  [BibTeX] [Abstract] [Download PDF]

  BACKGROUND: Falls are very common, especially in adults aged 65 years and older. Within the current international European Commission’s Seventh Framework Program (FP7) project ‘iStoppFalls’ an Information and Communication Technology (ICT) based system has been developed to regularly assess a person’s risk of falling in their own home and to deliver an individual and tailored home-based exercise and education program for fall prevention. The primary aims of iStoppFalls are to assess the feasibility and acceptability of the intervention program, and its effectiveness to improve balance, muscle strength and quality of life in older people. METHODS/DESIGN: This international, multicenter study is designed as a single-blinded, two-group randomized controlled trial. A total of 160 community-dwelling older people aged 65 years and older will be recruited in Germany (n = 60), Spain (n = 40), and Australia (n = 60) between November 2013 and May 2014. Participants in the intervention group will conduct a 16-week exercise program using the iStoppFalls system through their television set at home. Participants are encouraged to exercise for a total duration of 180 minutes per week. The training program consists of a variety of balance and strength exercises in the form of video games using exergame technology. Educational material about a healthy lifestyle will be provided to each participant. Final reassessments will be conducted after 16 weeks. The assessments include physical and cognitive tests as well as questionnaires assessing health, fear of falling, quality of life and psychosocial determinants. Falls will be followed up for six months by monthly falls calendars. DISCUSSION: We hypothesize that the regular use of this newly developed ICT-based system for fall prevention at home is feasible for older people. By using the iStoppFalls sensor-based exercise program, older people are expected to improve in balance and strength outcomes. In addition, the exercise training may have a positive impact on quality of life by reducing the risk of falls. Taken together with expected cognitive improvements, the individual approach of the iStoppFalls program may provide an effective model for fall prevention in older people who prefer to exercise at home. TRIAL REGISTRATION: Australian New Zealand Clinical Trials Registry Trial ID: ACTRN12614000096651.International Standard Randomised Controlled Trial Number: ISRCTN15932647.

  @article{gschwind_ict-based_2014,
  title = {{ICT}-based system to predict and prevent falls ({iStoppFalls}): study protocol for an international multicenter randomized controlled trial.},
  volume = {14},
  issn = {1471-2318},
  url = {http://bmcgeriatr.biomedcentral.com/articles/10.1186/1471-2318-14-91 http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=4145835%7B&%7Dtool=pmcentrez%7B&%7Drendertype=abstract},
  doi = {10.1186/1471-2318-14-91},
  abstract = {BACKGROUND: Falls are very common, especially in adults aged 65 years and older. Within the current international European Commission's Seventh Framework Program (FP7) project 'iStoppFalls' an Information and Communication Technology (ICT) based system has been developed to regularly assess a person's risk of falling in their own home and to deliver an individual and tailored home-based exercise and education program for fall prevention. The primary aims of iStoppFalls are to assess the feasibility and acceptability of the intervention program, and its effectiveness to improve balance, muscle strength and quality of life in older people. METHODS/DESIGN: This international, multicenter study is designed as a single-blinded, two-group randomized controlled trial. A total of 160 community-dwelling older people aged 65 years and older will be recruited in Germany (n = 60), Spain (n = 40), and Australia (n = 60) between November 2013 and May 2014. Participants in the intervention group will conduct a 16-week exercise program using the iStoppFalls system through their television set at home. Participants are encouraged to exercise for a total duration of 180 minutes per week. The training program consists of a variety of balance and strength exercises in the form of video games using exergame technology. Educational material about a healthy lifestyle will be provided to each participant. Final reassessments will be conducted after 16 weeks. The assessments include physical and cognitive tests as well as questionnaires assessing health, fear of falling, quality of life and psychosocial determinants. Falls will be followed up for six months by monthly falls calendars. DISCUSSION: We hypothesize that the regular use of this newly developed ICT-based system for fall prevention at home is feasible for older people. By using the iStoppFalls sensor-based exercise program, older people are expected to improve in balance and strength outcomes. In addition, the exercise training may have a positive impact on quality of life by reducing the risk of falls. Taken together with expected cognitive improvements, the individual approach of the iStoppFalls program may provide an effective model for fall prevention in older people who prefer to exercise at home. TRIAL REGISTRATION: Australian New Zealand Clinical Trials Registry Trial ID: ACTRN12614000096651.International Standard Randomised Controlled Trial Number: ISRCTN15932647.},
  number = {1},
  journal = {BMC geriatrics},
  author = {Gschwind, Yves J and Eichberg, Sabine and Marston, Hannah and Ejupi, Andreas and de Rosario, Helios and Kroll, Michael and Drobics, Mario and Annegarn, Janneke and Wieching, Rainer and Lord, Stephen R and Aal, Konstantin and Delbaere, Kim},
  month = jan,
  year = {2014},
  pmid = {25141850},
  keywords = {PRAXLABS, iStopFalls},
  pages = {91},
  annote = {ISBN: 978-1-4673-7300-5},
  }

• ---

  Prikladnicki, R., Boden, A., Avram, G., de Souza, C. R. B. & Wulf, V. (2014)Data collection in global software engineering research: learning from past experience

  IN Empirical Software Engineering, Vol. 19, Pages: 822–856 doi:10.1007/s10664-012-9240-x
  [BibTeX] [Download PDF]

  @article{prikladnicki_data_2014,
  title = {Data collection in global software engineering research: learning from past experience},
  volume = {19},
  issn = {1382-3256},
  url = {http://link.springer.com/10.1007/s10664-012-9240-x},
  doi = {10.1007/s10664-012-9240-x},
  number = {4},
  journal = {Empirical Software Engineering},
  author = {Prikladnicki, Rafael and Boden, Alexander and Avram, Gabriela and de Souza, Cleidson R. B. and Wulf, Volker},
  month = jan,
  year = {2014},
  pages = {822--856},
  }

• ---

  (2014)Special Issue zum Themenschwerpunkt Krisenmanagement

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13
  [BibTeX] [Download PDF]

  @article{pipek_special_2014,
  title = {Special {Issue} zum {Themenschwerpunkt} {Krisenmanagement}},
  volume = {13},
  url = {http://www.degruyter.com/view/j/icom.2014.13.issue-1/issue-files/icom.2014.13.issue-1.xml},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  editor = {Pipek, Volkmar and Reuter, Christian},
  year = {2014},
  keywords = {CSCW, EmerGent, PRAXLABS},
  }

• ---

  Stickel, O., Boden, A., Stevens, G., Pipek, V. & Wulf, V. (2014)Bottom-Up Kultur in Siegen: Ein Bericht über aktuelle Strukturen, Entwicklungen und Umnutzungsprozesse

  IN Diagonal, Vol. 35, Pages: 55–70 doi:10.14220/digo.2014.35.1.55
  [BibTeX] [Download PDF]

  @article{stickel_bottom-up_2014,
  title = {Bottom-{Up} {Kultur} in {Siegen}: {Ein} {Bericht} über aktuelle {Strukturen}, {Entwicklungen} und {Umnutzungsprozesse}},
  volume = {35},
  issn = {0938-7161},
  url = {http://www.vr-elibrary.de/doi/abs/10.14220/digo.2014.35.1.55},
  doi = {10.14220/digo.2014.35.1.55},
  number = {1},
  journal = {Diagonal},
  author = {Stickel, Oliver and Boden, Alexander and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
  year = {2014},
  keywords = {CSCW, FabLab},
  pages = {55--70},
  }

• ---

  (2014)Special Issue zu “Interaktion und Kooperation im Krisenmanagement”

  IN i-com: Journal of Interactive Media, Vol. 13, Pages: 1–62
  [BibTeX] [Download PDF]

  @article{pipek_special_2014-3,
  title = {Special {Issue} zu "{Interaktion} und {Kooperation} im {Krisenmanagement}"},
  volume = {13},
  url = {http://www.degruyter.com/view/j/icom.2014.13.issue-1/issue-files/icom.2014.13.issue-1.xml},
  number = {1},
  journal = {i-com: Journal of Interactive Media},
  editor = {Pipek, Volkmar and Reuter, Christian},
  year = {2014},
  keywords = {CSCW, EmerGent, PRAXLABS},
  pages = {1--62},
  }

• ---

  (2014)Special Issue zum Themenschwerpunkt Krisenmanagement

  IN i-com: Journal of Interactive Media, Vol. 13
  [BibTeX] [Download PDF]

  @article{pipek_special_2014-4,
  title = {Special {Issue} zum {Themenschwerpunkt} {Krisenmanagement}},
  volume = {13},
  url = {http://www.degruyter.com/view/j/icom.2014.13.issue-1/issue-files/icom.2014.13.issue-1.xml},
  number = {1},
  journal = {i-com: Journal of Interactive Media},
  editor = {Pipek, Volkmar and Reuter, Christian},
  year = {2014},
  keywords = {CSCW, EmerGent, PRAXLABS},
  }

• ---

  Käfer, J., Stein, M. & Meurer, J. (2014)Hands-on-Activities als Werkzeug im Participatory Design mit Senioren

  IN Mensch & Computer: Tagungsband
  [BibTeX]

  @article{kafer_hands--activities_2014,
  title = {Hands-on-{Activities} als {Werkzeug} im {Participatory} {Design} mit {Senioren}},
  journal = {Mensch \& Computer: Tagungsband},
  author = {Käfer, Julia and Stein, Martin and Meurer, Johanna},
  year = {2014},
  keywords = {PRAXLABS},
  annote = {Publisher: De Gruyter Oldenbourg},
  }

• ---

  Betz, M. & Wulf, V. (2014)EmergencyMessenger: A Text Based Communication Concept for Indoor Firefighting

  IN Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems, Pages: 1515–1524 doi:10.1145/2556288.2557188
  [BibTeX] [Abstract]

  Finding and rescuing missing or injured people or fighting fire inside burning buildings is a central challenge for fire brigades. To ensure the safety of indoor work, monitoring the operations of firefighting units is crucial. As in most countries, firefighters in Germany utilize radio sets to establish voice communication between indoor operating units and the supervisory structure outside. Based on findings from a long term ethnographic study in cooperation with different German fire brigades over a time span of more than 5 years we analyzed the advantages and disadvantages of the current voice over radio communication tactics and techniques. We designed and evaluated a complementary text based communication device the EMERGENCY-MESSENGER to support the time critical work of indoor units working under harsh conditions, wearing Self-Contained-Breathing-Apparatus (SCBA). We conducted 13 full scale training missions including extensive debriefings to design and evaluate the communication concept and the corresponding device.

  @article{betz_emergencymessenger_2014,
  title = {{EmergencyMessenger}: {A} {Text} {Based} {Communication} {Concept} for {Indoor} {Firefighting}},
  doi = {10.1145/2556288.2557188},
  abstract = {Finding and rescuing missing or injured people or fighting fire inside burning buildings is a central challenge for fire brigades. To ensure the safety of indoor work, monitoring the operations of firefighting units is crucial. As in most countries, firefighters in Germany utilize radio sets to establish voice communication between indoor operating units and the supervisory structure outside. Based on findings from a long term ethnographic study in cooperation with different German fire brigades over a time span of more than 5 years we analyzed the advantages and disadvantages of the current voice over radio communication tactics and techniques. We designed and evaluated a complementary text based communication device the EMERGENCY-MESSENGER to support the time critical work of indoor units working under harsh conditions, wearing Self-Contained-Breathing-Apparatus (SCBA). We conducted 13 full scale training missions including extensive debriefings to design and evaluate the communication concept and the corresponding device.},
  journal = {Proceedings of the 32Nd Annual ACM Conference on Human Factors in Computing Systems},
  author = {Betz, Matthias and Wulf, Volker},
  year = {2014},
  pages = {1515--1524},
  annote = {ISBN: 978-1-4503-2473-1},
  }

• ---

  Stevens, G., Jakobi, T. & Detken, K. (2014)Mehrseitige, barrierefreie Sicherheit intelligenter Messsysteme

  IN Datenschutz und Datensicherheit, Vol. 38, Pages: 536–544
  [BibTeX] [Download PDF]

  @article{stevens_mehrseitige_2014,
  title = {Mehrseitige, barrierefreie {Sicherheit} intelligenter {Messsysteme}},
  volume = {38},
  url = {https://doi.org/10.1007/s11623-014-0180-z},
  number = {8/2014},
  journal = {Datenschutz und Datensicherheit},
  author = {Stevens, Gunnar and Jakobi, Timo and Detken, Kai-Oliver},
  year = {2014},
  keywords = {PRAXLABS, SMARTLIVE, DBL},
  pages = {536--544},
  }

• ---

  Bjorn, P., Bardram, J. & Avram, G. (2014)Global software development in a CSCW perspective

  IN Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing, Pages: 301–304 doi:10.1145/2556420.2558863
  [BibTeX] [Abstract] [Download PDF]

  The aim of this study was to examine the effects of teacher supporting tools that present summaries, visualizations, and analyses of student participation and discussion on the way teachers guide collabo- rating groups of students in a digital learning environment. An experimental set-up was used in which authentic student data was converted to simulation vignettes that participants could interact with, enabling them to act as the teacher. The vignettes contained groups that had a problem concerning participation or discussion. When presented with the supporting tools, teachers and student teachers were better able to spot the problems regarding participation, intervened more often in problematic groups as time progressed, and displayed more speci fi c explanations of their actions.

  @article{bjorn_global_2014,
  title = {Global software development in a {CSCW} perspective},
  url = {http://dl.acm.org/citation.cfm?id=2558863},
  doi = {10.1145/2556420.2558863},
  abstract = {The aim of this study was to examine the effects of teacher supporting tools that present summaries, visualizations, and analyses of student participation and discussion on the way teachers guide collabo- rating groups of students in a digital learning environment. An experimental set-up was used in which authentic student data was converted to simulation vignettes that participants could interact with, enabling them to act as the teacher. The vignettes contained groups that had a problem concerning participation or discussion. When presented with the supporting tools, teachers and student teachers were better able to spot the problems regarding participation, intervened more often in problematic groups as time progressed, and displayed more speci fi c explanations of their actions.},
  journal = {Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work \& social computing},
  author = {Bjorn, P and Bardram, J and Avram, Gabriela},
  year = {2014},
  pages = {301--304},
  annote = {ISBN: 9781450325417},
  }

• ---

  Wulf, V. & Schorch, M. (2014)Digitale Medien: Neue Wege politischer Partizipation?

  IN Demokratie morgen: \Ü\berlegungen aus Wissenschaft und Politik, Vol. 14, Pages: 71
  [BibTeX]

  @article{wulf_digitale_2014,
  title = {Digitale {Medien}: {Neue} {Wege} politischer {Partizipation}?},
  volume = {14},
  journal = {Demokratie morgen: \{Ü\}berlegungen aus Wissenschaft und Politik},
  author = {Wulf, Volker and Schorch, Marén},
  year = {2014},
  keywords = {PRAXLABS},
  pages = {71},
  annote = {Publisher: transcript Verlag},
  }

• ---

  Betz, M., Dyrks, T. & Wulf, V. (2014)Emergency Messenger als Kommunikationskonzept für Notfallarbeit

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, Pages: 4
  [BibTeX]

  @article{betz_emergency_2014,
  title = {Emergency {Messenger} als {Kommunikationskonzept} für {Notfallarbeit}},
  volume = {13},
  issn = {1618-162X},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Betz, Matthias and Dyrks, Tobias and Wulf, Volker},
  year = {2014},
  keywords = {feuerwehr, hilfsfristen, kommunkation, Koordinator, textnachrichten},
  pages = {4},
  }

• ---

  Schwartz, T., Stevens, G., Jakobi, T., Denef, S., Ramirez, L., Wulf, V. & Randall, D. (2014)What People Do with Consumption Feedback: A Long-Term Living Lab Study of a Home Energy Management System

  IN Interacting with Computers, Vol. 27, Pages: 1–26 doi:10.1093/iwc/iwu009
  [BibTeX] [Abstract] [Download PDF]

  One of the great societal challenges that we face today concerns the move to more sustainable patterns of energy consumption, reflecting the need to balance both individual consumer choice and societal demands. In order for this ‘energy turnaround’ to take place, however, reducing residential energy consumption must go beyond using energy-efficient devices: More sustainable behaviour and lifestyles are essential parts of future ‘energy aware’ living. Addressing this issue from an HCI perspective, this paper presents the results of a 3-year research project dealing with the co-design and appropriation of a Home Energy Management System (HEMS) that has been rolled out in a living lab setting with seven households for a period of 18 months. Our HEMS is inspired by feedback systems in Sustainable Interaction Design and allows the monitoring of energy consumption in real-time. In contrast to existing research mainly focusing on how technology can persuade people to consume less energy (‘what technology does to people’), our study focuses on the appropriation of energy feedback systems (‘what people do with technology’) and how newly developed practices can become a resource for future technology design. Therefore, we deliberately followed an open research design. In keeping with this approach, our study uncovers various responses, practices and obstacles of HEMS use. We show that HEMS use is characterized by a number of different features. Recognizing the distinctive patterns of technology use in the different households and the evolutionary character of that use within the households, we conclude with a discussion of these patterns in relation to existing research and their meaning for the design of future HEMSs.

  @article{schwartz_what_2014,
  title = {What {People} {Do} with {Consumption} {Feedback}: {A} {Long}-{Term} {Living} {Lab} {Study} of a {Home} {Energy} {Management} {System}},
  volume = {27},
  issn = {0953-5438, 1873-7951},
  url = {http://iwc.oxfordjournals.org/content/early/2014/04/05/iwc.iwu009 https://doi.org/10.1093/iwc/iwu009},
  doi = {10.1093/iwc/iwu009},
  abstract = {One of the great societal challenges that we face today concerns the move to more sustainable patterns of energy consumption, reflecting the need to balance both individual consumer choice and societal demands. In order for this ‘energy turnaround' to take place, however, reducing residential energy consumption must go beyond using energy-efficient devices: More sustainable behaviour and lifestyles are essential parts of future ‘energy aware' living. Addressing this issue from an HCI perspective, this paper presents the results of a 3-year research project dealing with the co-design and appropriation of a Home Energy Management System (HEMS) that has been rolled out in a living lab setting with seven households for a period of 18 months. Our HEMS is inspired by feedback systems in Sustainable Interaction Design and allows the monitoring of energy consumption in real-time. In contrast to existing research mainly focusing on how technology can persuade people to consume less energy (‘what technology does to people'), our study focuses on the appropriation of energy feedback systems (‘what people do with technology') and how newly developed practices can become a resource for future technology design. Therefore, we deliberately followed an open research design. In keeping with this approach, our study uncovers various responses, practices and obstacles of HEMS use. We show that HEMS use is characterized by a number of different features. Recognizing the distinctive patterns of technology use in the different households and the evolutionary character of that use within the households, we conclude with a discussion of these patterns in relation to existing research and their meaning for the design of future HEMSs.},
  number = {6},
  journal = {Interacting with Computers},
  author = {Schwartz, Tobias and Stevens, Gunnar and Jakobi, Timo and Denef, Sebastian and Ramirez, Leonardo and Wulf, Volker and Randall, Dave},
  year = {2014},
  keywords = {sustainability, design, user studies, PRAXLABS, SMARTLIVE, DBL, editorial board member, empirical studies in interaction, interacting with computers},
  pages = {1--26},
  annote = {Publisher: Oxford University Press},
  }

• ---

  Al-Akkad, A., Raffelsberger, C., Boden, A., Ramirez, L. & Zimmermann, A. (2014)Tweeting ‘When Online is Off’? Opportunistically Creating Mobile Ad-hoc Networks in Response to Disrupted Infrastructure

  , Pages: 10
  [BibTeX] [Abstract]

  In this paper, we present a system that enables people to post and receive tweets despite disruptions of existing network infrastructure. Our system opportunistically deploys mobile ad hoc networks (MANETs) based on Wi-Fi in which people can communicate with each other in a peer-to-peer fashion. A MANET per se constitutes an isolated island, but as people carry devices around that can join other MANETs, eventually people can transport previously collected data to the online world. Compared to other systems that aim to enable communication in crisis, our system differs in two ways: it does not rely on existing network infrastructure, and it exploits established protocols and standards allowing it to run on off-the-shelf, commercially available smartphones. We evaluated our prototype with a group of students and practitioners. Overall, we received positive feedback on the potential of our technology, but also were pointed to limitations requiring future work.

  @article{al-akkad_tweeting_2014-1,
  title = {Tweeting ‘{When} {Online} is {Off}’? {Opportunistically} {Creating} {Mobile} {Ad}-hoc {Networks} in {Response} to {Disrupted} {Infrastructure}},
  abstract = {In this paper, we present a system that enables people to post and receive tweets despite disruptions of existing network infrastructure. Our system opportunistically deploys mobile ad hoc networks (MANETs) based on Wi-Fi in which people can communicate with each other in a peer-to-peer fashion. A MANET per se constitutes an isolated island, but as people carry devices around that can join other MANETs, eventually people can transport previously collected data to the online world. Compared to other systems that aim to enable communication in crisis, our system differs in two ways: it does not rely on existing network infrastructure, and it exploits established protocols and standards allowing it to run on off-the-shelf, commercially available smartphones. We evaluated our prototype with a group of students and practitioners. Overall, we received positive feedback on the potential of our technology, but also were pointed to limitations requiring future work.},
  language = {en},
  author = {Al-Akkad, Amro and Raffelsberger, Christian and Boden, Alexander and Ramirez, Leonardo and Zimmermann, Andreas},
  year = {2014},
  pages = {10},
  }

• ---

  Syed, H. A., Nasreen, S. & Khalid, S. (2014)An Efficient System For Generating Reports Of Cots Used In Component Based Software Engineering

  IN J. Appl. Environ. Biol. Sci, Vol. 4, Pages: 13–17
  [BibTeX] [Abstract]

  The world is advancing towards 4th generation techniques of software engineering (SE) and new paradigms are being introduced in every area of SE to outfit new demands of the progressive world. The primary focus of Project Management is time and cost. We are trying our level best to make processes fast and more responsive in order to overcome the time and budget constraints. In the area of software engineering, development of a new system is a comparatively slow process due to which most software projects lag behind the schedule and infringe the deadlines which in return have direct impact on expenditure. To overcome this problem Component Based Software Engineering (CBSE) was introduced which opened up into a new dimension in software development process. Using commercially off the shelf components (COTS) have proved to be an immense assistance to developers reducing a great amount of development time and cost. But their lies a problem in using COTS or a prewritten module or code ie we have to customize it as per our requirements. This customization requires complete understanding of the module as a part or the component as whole. To understand a prewritten code is never an easy task. We propose an efficient and effective system for report generation of input software components that will be a great assistance for programmers who frequently need to customize codes or COTS according to organization’s need.

  @article{syed_efficient_2014,
  title = {An {Efficient} {System} {For} {Generating} {Reports} {Of} {Cots} {Used} {In} {Component} {Based} {Software} {Engineering}},
  volume = {4},
  abstract = {The world is advancing towards 4th generation techniques of software engineering (SE) and new paradigms are being introduced in every area of SE to outfit new demands of the progressive world. The primary focus of Project Management is time and cost. We are trying our level best to make processes fast and more responsive in order to overcome the time and budget constraints. In the area of software engineering, development of a new system is a comparatively slow process due to which most software projects lag behind the schedule and infringe the deadlines which in return have direct impact on expenditure. To overcome this problem Component Based Software Engineering (CBSE) was introduced which opened up into a new dimension in software development process. Using commercially off the shelf components (COTS) have proved to be an immense assistance to developers reducing a great amount of development time and cost. But their lies a problem in using COTS or a prewritten module or code ie we have to customize it as per our requirements. This customization requires complete understanding of the module as a part or the component as whole.
  To understand a prewritten code is never an easy task. We propose an efficient and effective system for report generation of input software components that will be a great assistance for programmers who frequently need to customize codes or COTS according to organization’s need.},
  number = {8S},
  journal = {J. Appl. Environ. Biol. Sci},
  author = {Syed, Hussain Abid and Nasreen, Shamila and Khalid, Samina},
  year = {2014},
  pages = {13--17},
  }

• ---

  Brose, H. & Kirschsieper, D. (2014)Un-/Gleichzeitigkeit und Synchronisation. Zum Verhältnis von Diachronie und Synchronie in der Theorie sozialer Systeme

  IN Zeitschrift für Theoretische Soziologie., Vol. 2, Pages: 172–219
  [BibTeX]

  @article{brose_-gleichzeitigkeit_2014,
  title = {Un-/{Gleichzeitigkeit} und {Synchronisation}. {Zum} {Verhältnis} von {Diachronie} und {Synchronie} in der {Theorie} sozialer {Systeme}},
  volume = {2},
  journal = {Zeitschrift für Theoretische Soziologie.},
  author = {Brose, Hanns-Georg and Kirschsieper, Dennis},
  year = {2014},
  pages = {172--219},
  }

• ---

  Ley, B., Ludwig, T., Pipek, V., Randall, D. D., Reuter, C. & Wiedenhoefer, T. (2014)Information and Expertise Sharing in Inter-Organizational Crisis Management

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 23, Pages: 347–387 doi:10.1007/s10606-014-9205-2
  [BibTeX] [Abstract] [Download PDF]

  Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it impossible to plan for all contingencies. A degree of ongoing improvisation, which typically occurs by means of a variety of information and expertise sharing practices, therefore becomes necessary. This, however, faces many challenges, such as different organizational cultures, distinct individual and coordinative work practices and discrete information systems. Our work entails an examination of the practices of information and expertise sharing, and the obstacles to it, in inter-organizational crisis management. We conceive of this as a design case study, such that we examine a problem area and its scope; conduct detailed enquiries into practice in that area, and provide design recommendations for implementation and evaluation. First, we will present the results of an empirical study of collaboration practices between organizations and public authorities with security responsibilities such as the police, fire departments, public administration and electricity network operators, mainly in scenarios of medium to large power outages in Germany. Based on these results, we will describe a concept, which was designed, implemented and evaluated as a system prototype, in two iterations. While the first iteration focuses on situation assessment, the second iteration also includes inter-organizational collaboration functionalities. Based on the findings of our evaluations with practitioners, we will discuss how to support collaboration with a particular focus on information and expertise sharing.

  @article{ley_information_2014,
  title = {Information and {Expertise} {Sharing} in {Inter}-{Organizational} {Crisis} {Management}},
  volume = {23},
  url = {https://www.wineme.uni-siegen.de/paper/2014/2014_informationsharingcrisis_jcscw.pdf},
  doi = {10.1007/s10606-014-9205-2},
  abstract = {Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it impossible to plan for all contingencies. A degree of ongoing improvisation, which typically occurs by means of a variety of information and expertise sharing practices, therefore becomes necessary. This, however, faces many challenges, such as different organizational cultures, distinct individual and coordinative work practices and discrete information systems. Our work entails an examination of the practices of information and expertise sharing, and the obstacles to it, in inter-organizational crisis management. We conceive of this as a design case study, such that we examine a problem area and its scope; conduct detailed enquiries into practice in that area, and provide design recommendations for implementation and evaluation. First, we will present the results of an empirical study of collaboration practices between organizations and public authorities with security responsibilities such as the police, fire departments, public administration and electricity network operators, mainly in scenarios of medium to large power outages in Germany. Based on these results, we will describe a concept, which was designed, implemented and evaluated as a system prototype, in two iterations. While the first iteration focuses on situation assessment, the second iteration also includes inter-organizational collaboration functionalities. Based on the findings of our evaluations with practitioners, we will discuss how to support collaboration with a particular focus on information and expertise sharing.},
  number = {4-6},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Ley, Benedikt and Ludwig, Thomas and Pipek, Volkmar and Randall, Dave David and Reuter, Christian and Wiedenhoefer, Torben},
  year = {2014},
  keywords = {A-Paper, CSCW, HCI, PRAXLABS, MdK, Kooperation, InfoStrom, Collaboration, GI-CSCW-A, Design Case Study, Expertise Sharing, IF 1.1, Information Management, Inter-Organizational Crisis Management, WKWI-B},
  pages = {347--387},
  }

• ---

  Pipek, V., Liu, S. B. & Kerne, A. (2014)Crisis Informatics and Collaboration: A Brief Introduction

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 23, Pages: 339–345 doi:10.1007/s10606-014-9211-4
  [BibTeX] [Download PDF]

  @article{pipek_crisis_2014,
  title = {Crisis {Informatics} and {Collaboration}: {A} {Brief} {Introduction}},
  volume = {23},
  url = {http://link.springer.com/10.1007/s10606-014-9211-4},
  doi = {10.1007/s10606-014-9211-4},
  number = {4-6},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Pipek, Volkmar and Liu, Sophia B. and Kerne, Andruid},
  year = {2014},
  keywords = {A-Paper, CSCW, PRAXLABS},
  pages = {339--345},
  }

• ---

  Draxler, S., Stevens, G. & Boden, A. (2014)Keeping the Development Environment Up to Date—A Study of the Situated Practices of Appropriating the Eclipse IDE

  IN IEEE Transactions on Software Engineering, Vol. 40, Pages: 1061–1074
  [BibTeX]

  @article{draxler_keeping_2014,
  title = {Keeping the {Development} {Environment} {Up} to {Date}—{A} {Study} of the {Situated} {Practices} of {Appropriating} the {Eclipse} {IDE}},
  volume = {40},
  number = {11},
  journal = {IEEE Transactions on Software Engineering},
  author = {Draxler, Sebastian and Stevens, Gregory and Boden, Alexander},
  year = {2014},
  keywords = {A-Paper, CSCW, CUBES},
  pages = {1061--1074},
  annote = {Publisher: IEEE},
  }

• ---

  Kaufhold, M. & Reuter, C. (2014)Vernetzte Selbsthilfe in Sozialen Medien am Beispiel des Hochwassers 2013 / Linked Self-Help in Social Media using the example of the Floods 2013 in Germany

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, Pages: 20–28 doi:10.1515/icom.2014.0004
  [BibTeX] [Abstract] [Download PDF]

  Dieser Artikel untersucht den Einsatz sozialer Medien während des Hochwassers 2013 in Deutschland. Über Twitter, Facebook, Google Maps und auf weiteren Plattformen koordinierten betroffene Bürger und freiwillige Helfer untereinander Hilfsaktivitäten und lieferten dabei einen ergänzenden und signifikanten Beitrag zum offiziellen Katastrophenschutz. Neben der qualitativen Analyse ausgewählter, entstandener Hilfsnetzwerke wurden zusätzlich Interviews mit Facebook-Gruppengründern geführt. Die Ziele dieser Studie liegen zum einen in der Analyse des Benutzungsverhaltens sozialer Medien in Katastrophenlagen, zum anderen in der Identifikation von Gestaltungs- und Erweiterungspotenzialen für soziale Medien im Katastrophenschutz.

  @article{kaufhold_vernetzte_2014,
  title = {Vernetzte {Selbsthilfe} in {Sozialen} {Medien} am {Beispiel} des {Hochwassers} 2013 / {Linked} {Self}-{Help} in {Social} {Media} using the example of the {Floods} 2013 in {Germany}},
  volume = {13},
  url = {https://www.wineme.uni-siegen.de/paper/2014/2014_kaufholdreuter_vernetzteselbsthilfehochwasser_icom.pdf},
  doi = {10.1515/icom.2014.0004},
  abstract = {Dieser Artikel untersucht den Einsatz sozialer Medien während des Hochwassers 2013 in Deutschland. Über Twitter, Facebook, Google Maps und auf weiteren Plattformen koordinierten betroffene Bürger und freiwillige Helfer untereinander Hilfsaktivitäten und lieferten dabei einen ergänzenden und signifikanten Beitrag zum offiziellen Katastrophenschutz. Neben der qualitativen Analyse ausgewählter, entstandener Hilfsnetzwerke wurden zusätzlich Interviews mit Facebook-Gruppengründern geführt. Die Ziele dieser Studie liegen zum einen in der Analyse des Benutzungsverhaltens sozialer Medien in Katastrophenlagen, zum anderen in der Identifikation von Gestaltungs- und Erweiterungspotenzialen für soziale Medien im Katastrophenschutz.},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Kaufhold, Marc-André and Reuter, Christian},
  editor = {Pipek, Volkmar and Reuter, Christian},
  year = {2014},
  keywords = {CSCW, HCI, EmerGent, SMO, PRAXLABS, Kooperation},
  pages = {20--28},
  }

• ---

  Boden, A., Rosswog, F., Stevens, G. & Wulf, V. (2014)Articulation spaces

  IN Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing – CSCW ’14, Pages: 1120–1130 doi:10.1145/2531602.2531621
  [BibTeX] [Abstract] [Download PDF]

  The high complexity of knowledge-intensive work such as software development makes it beneficial to have spaces for formal and informal articulation work. Existing information systems (IS) tend to treat these different aspects of coordination separately, resulting in problems of awareness and coordination. To bridge this gap, we present the concept of Articulation Spaces which combines aspects of Coordination Mechanisms and Common Information Spaces (CIS) in order to provide a room for mediating between the formal and informal aspects of coordination. Based on a design study in the form of a lightweight public display that has been tested in a medium-sized German software company, we show how Articulation Spaces provide information for meta-coordination, encourage ad-hoc coordination and support decision-making processes. Our findings provide insights into the design of support systems for flexible and coordination-intensive contexts such as software development work. Copyright © 2014 ACM.

  @article{boden_articulation_2014,
  title = {Articulation spaces},
  url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84898928813&partnerID=tZOtx3y1},
  doi = {10.1145/2531602.2531621},
  abstract = {The high complexity of knowledge-intensive work such as software development makes it beneficial to have spaces for formal and informal articulation work. Existing information systems (IS) tend to treat these different aspects of coordination separately, resulting in problems of awareness and coordination. To bridge this gap, we present the concept of Articulation Spaces which combines aspects of Coordination Mechanisms and Common Information Spaces (CIS) in order to provide a room for mediating between the formal and informal aspects of coordination. Based on a design study in the form of a lightweight public display that has been tested in a medium-sized German software company, we show how Articulation Spaces provide information for meta-coordination, encourage ad-hoc coordination and support decision-making processes. Our findings provide insights into the design of support systems for flexible and coordination-intensive contexts such as software development work. Copyright © 2014 ACM.},
  journal = {Proceedings of the 17th ACM conference on Computer supported cooperative work \& social computing - CSCW '14},
  author = {Boden, Alexander and Rosswog, Frank and Stevens, Gunnar and Wulf, Volker},
  year = {2014},
  keywords = {Articulation Work, Common Information Spaces, Coordination, Coordination Mechanism, Formal and Informal Communication, Lightweight Displays, Small Companies, Software Development},
  pages = {1120--1130},
  annote = {ISBN: 9781450325400},
  }

• ---

  Müller, C., Hornung, D. & Wulf, V. (2014)Design eines Nachbarschaftshilfeportals für ältere Mieter/-innen: Adressierung und Förderung der User Experience

  IN Medien & Altern : Zeitschrift für Forschung und Praxis, Vol. 3, Pages: 34–49
  [BibTeX]

  @article{muller_design_2014,
  title = {Design eines {Nachbarschaftshilfeportals} für ältere {Mieter}/-innen: {Adressierung} und {Förderung} der {User} {Experience}},
  volume = {3},
  number = {4},
  journal = {Medien \& Altern : Zeitschrift für Forschung und Praxis},
  author = {Müller, Claudia and Hornung, Dominik and Wulf, Volker},
  year = {2014},
  keywords = {italg},
  pages = {34--49},
  }

• ---

  Reuter, C. (2014)Communication between Power Blackout and Mobile Network Overload

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 6, Pages: 38–53 doi:10.4018/ijiscram.2014040103
  [BibTeX] [Abstract] [Download PDF]

  In cases of power outages the communication of organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public poses several challenges, primarily the breakdowns of many communication infrastructures and therefore the limitations of the use of classical communication media. This paper surveys technical concepts to support crisis communication during blackouts. Therefore it first investigates the perception and information demands of citizens and communication infrastructures in different scenarios. Furthermore, it analyzes communication infrastructures and their availability in different scenarios. Finally it proposes ‘BlaCom’, an ICT-based concept for blackout communication, which addresses the time span between the occurrence of the energy blackout and the possible overload of the mobile phone network. It combines general information with location-specific and setting-specific information, was implemented as a prototype smartphone application and evaluated with 12 potential end users.

  @article{reuter_communication_2014,
  title = {Communication between {Power} {Blackout} and {Mobile} {Network} {Overload}},
  volume = {6},
  url = {http://www.cscw.uni-siegen.de/publikationen/dokumente/2014/2014_reuter_blackoutcommunication_ijiscram.pdf https://www.igi-global.com/gateway/article/120604 https://www.wineme.uni-siegen.de/paper/2014/2014_reuter_blackoutcommunication_ijiscram.pdf},
  doi = {10.4018/ijiscram.2014040103},
  abstract = {In cases of power outages the communication of organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public poses several challenges, primarily the breakdowns of many communication infrastructures and therefore the limitations of the use of classical communication media. This paper surveys technical concepts to support crisis communication during blackouts. Therefore it first investigates the perception and information demands of citizens and communication infrastructures in different scenarios. Furthermore, it analyzes communication infrastructures and their availability in different scenarios. Finally it proposes ‘BlaCom', an ICT-based concept for blackout communication, which addresses the time span between the occurrence of the energy blackout and the possible overload of the mobile phone network. It combines general information with location-specific and setting-specific information, was implemented as a prototype smartphone application and evaluated with 12 potential end users.},
  number = {2},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian},
  year = {2014},
  keywords = {CSCW, PRAXLABS, Infrastruktur, InfoStrom, RSF},
  pages = {38--53},
  }

• ---

  Ciolfi, L. & de Carvalho, A. F. P. (2014)Work Practices, Nomadicity and the Mediational Role of Technology

  IN Journal of Computer Supported Cooperative Work, Vol. 23 doi:10.1007/s10606-014-9201-6
  [BibTeX]

  @article{ciolfi_work_2014,
  title = {Work {Practices}, {Nomadicity} and the {Mediational} {Role} of {Technology}},
  volume = {23},
  doi = {10.1007/s10606-014-9201-6},
  number = {2},
  journal = {Journal of Computer Supported Cooperative Work},
  author = {Ciolfi, Luigina and de Carvalho, Aparecido Fabiano Pinatti},
  year = {2014},
  }

• ---

  Boden, A., Dörner, C., Draxler, S., Pipek, V., Stevens, G. & Wulf, V. (2014)Tangible and Screen-Based Interfaces for End-User Workflow Modeling

  IN IEEE Software, Vol. 31, Pages: 65–71 doi:10.1109/MS.2013.71
  [BibTeX] [Download PDF]

  @article{boden_tangible_2014,
  title = {Tangible and {Screen}-{Based} {Interfaces} for {End}-{User} {Workflow} {Modeling}},
  volume = {31},
  url = {http://dx.doi.org/10.1109/MS.2013.71},
  doi = {10.1109/MS.2013.71},
  number = {4},
  journal = {IEEE Software},
  author = {Boden, Alexander and Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Stevens, Gunnar and Wulf, Volker},
  year = {2014},
  keywords = {A-Paper, CSCW, PRAXLABS, EUDISMES, MdK},
  pages = {65--71},
  }

• ---

  (2014)Special Issue zu “Interaktion und Kooperation im Krisenmanagement”

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, Pages: 1–62
  [BibTeX] [Download PDF]

  @article{pipek_special_2014-2,
  title = {Special {Issue} zu "{Interaktion} und {Kooperation} im {Krisenmanagement}"},
  volume = {13},
  url = {http://www.degruyter.com/view/j/icom.2014.13.issue-1/issue-files/icom.2014.13.issue-1.xml},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  editor = {Pipek, Volkmar and Reuter, Christian},
  year = {2014},
  keywords = {CSCW, EmerGent, PRAXLABS},
  pages = {1--62},
  }

• ---

  Liu, J., Boden, A., Randall, D., Wulf, V. & Augustin, S. (2014)Enriching the Distressing Reality : Social Media Use by Chinese Migrant Workers

  IN Cscw, Pages: 710–721 doi:10.1145/2531602.2531632
  [BibTeX]

  @article{liu_enriching_2014,
  title = {Enriching the {Distressing} {Reality} : {Social} {Media} {Use} by {Chinese} {Migrant} {Workers}},
  doi = {10.1145/2531602.2531632},
  journal = {Cscw},
  author = {Liu, Jingjing and Boden, Alexander and Randall, David and Wulf, Volker and Augustin, Sankt},
  year = {2014},
  pages = {710--721},
  annote = {ISBN: 9781450325400},
  }

• ---

  Pipek, V. & Reuter, C. (2014)Forschungsherausforderungen der Interaktion und Kooperation im Krisenmanagement

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, Pages: 1–3
  [BibTeX] [Abstract] [Download PDF]

  Im Zuge der wachsenden Vernetzung mit mobilen, interaktiven und kooperativen Technologien und der zunehmenden Bedeutung sozialer Medien haben sich auch im Bereich Krisenmanagement und zivile Sicherheitsforschung neue Möglichkeiten und Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen BOS (“Behörden und Organisationen mit Sicherheitsaufgaben”), aber zunehmend auch Interaktionen und Kooperationen, welche auch die von der Krise betroffenen Akteure, wie Industrie und Bürger als aktive Krisenmanager wahrnehmen und unterstützen.

  @article{pipek_forschungsherausforderungen_2014,
  title = {Forschungsherausforderungen der {Interaktion} und {Kooperation} im {Krisenmanagement}},
  volume = {13},
  url = {https://www.wineme.uni-siegen.de/paper/2014/2014_pipekreuter_forschungsherausforderungenkrisen_icom.pdf http://www.degruyter.com/view/j/icom.2014.13.issue-1/icom-2014-0001/icom-2014-0001.xml?format=INT},
  abstract = {Im Zuge der wachsenden Vernetzung mit mobilen, interaktiven und kooperativen Technologien und der zunehmenden Bedeutung sozialer Medien haben sich auch im Bereich Krisenmanagement und zivile Sicherheitsforschung neue Möglichkeiten und Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen BOS ("Behörden und Organisationen mit Sicherheitsaufgaben"), aber zunehmend auch Interaktionen und Kooperationen, welche auch die von der Krise betroffenen Akteure, wie Industrie und Bürger als aktive Krisenmanager wahrnehmen und unterstützen.},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Pipek, Volkmar and Reuter, Christian},
  year = {2014},
  keywords = {CSCW, HCI, EmerGent, PRAXLABS, Kooperation, GI-CSCW-B},
  pages = {1--3},
  }

• ---

  Karasti, H. (2014)Constructing the field: Methodological reflections for infrastructuring in Participatory Design

  IN International Reports on Socio-Informatics (IRSI),, Vol. 11, Pages: 29–38
  [BibTeX]

  @article{karasti_constructing_2014,
  title = {Constructing the field: {Methodological} reflections for infrastructuring in {Participatory} {Design}},
  volume = {11},
  number = {2},
  journal = {International Reports on Socio-Informatics (IRSI),},
  author = {Karasti, Helena},
  year = {2014},
  keywords = {cscw},
  pages = {29--38},
  }

• ---

  Dachtera, J., Randall, D. & Wulf, V. (2014)Research on research

  IN Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14, Pages: 713–722 doi:10.1145/2556288.2557261
  [BibTeX] [Download PDF]

  @article{dachtera_research_2014,
  title = {Research on research},
  issn = {00377856},
  url = {http://dl.acm.org/citation.cfm?id=2556288.2557261},
  doi = {10.1145/2556288.2557261},
  journal = {Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14},
  author = {Dachtera, Juri and Randall, Dave and Wulf, Volker},
  year = {2014},
  keywords = {A-Paper, design research, joint research, mode2-research},
  pages = {713--722},
  annote = {ISBN: 9781450324731},
  }

• ---

  de Carvalho, A. F. P. (2014)Book Review

  IN Computer Supported Cooperative Work (CSCW), Vol. 23, Pages: 239–243 doi:http://dx.doi.org/10.1007/s10606-014-9200-7
  [BibTeX] [Download PDF]

  @article{de_carvalho_book_2014,
  title = {Book {Review}},
  volume = {23},
  url = {http://dx.doi.org/10.1007/s10606-014-9200-7},
  doi = {http://dx.doi.org/10.1007/s10606-014-9200-7},
  number = {2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {de Carvalho, Aparecido Fabiano Pinatti},
  year = {2014},
  pages = {239--243},
  annote = {ISBN: 0925-9724 Publisher: Springer Netherlands},
  }

• ---

  an Integrative, S. T. (2014)Learning and Calamities—What Have We Learned?

  IN Learning and Calamities: Practices, Interpretations, Patterns, Vol. 3, Pages: 291
  [BibTeX]

  @article{an_integrative_learning_2014,
  title = {Learning and {Calamities}—{What} {Have} {We} {Learned}?},
  volume = {3},
  journal = {Learning and Calamities: Practices, Interpretations, Patterns},
  author = {an Integrative, Steps Towards},
  year = {2014},
  pages = {291},
  annote = {Publisher: Routledge},
  }

• ---

  Al Akkad, A. & Boden, A. (2014)Kreative Nutzung der verfuegbaren Netzwerkinfrastruktur im Katastrophenfall

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Spcial issue “Interaktiuon und Kooperation im Krisenmanagement”, Vol. 13, Pages: 45–52
  [BibTeX]

  @article{al_akkad_kreative_2014,
  title = {Kreative {Nutzung} der verfuegbaren {Netzwerkinfrastruktur} im {Katastrophenfall}},
  volume = {13},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien, Spcial issue "Interaktiuon und Kooperation im Krisenmanagement"},
  author = {Al Akkad, Amro and Boden, Alexander},
  year = {2014},
  pages = {45--52},
  }

• ---

  Meurer, J., Stein, M., Wulf, V. & Rohde, M. (2014)Gestaltung von Mitfahrsystemen für ältere Erwachsene / Designing ridesharing interaction for older adults

  IN i-com, Vol. 13, Pages: 32–37 doi:10.1515/icom.2014.0018
  [BibTeX] [Download PDF]

  @article{meurer_gestaltung_2014,
  title = {Gestaltung von {Mitfahrsystemen} für ältere {Erwachsene} / {Designing} ridesharing interaction for older adults},
  volume = {13},
  issn = {2196-6826},
  url = {http://www.degruyter.com/view/j/icom.2014.13.issue-3/icom.2014.0018/icom.2014.0018.xml},
  doi = {10.1515/icom.2014.0018},
  number = {3},
  journal = {i-com},
  author = {Meurer, Johanna and Stein, Martin and Wulf, Volker and Rohde, Markus},
  year = {2014},
  keywords = {s-mobil},
  pages = {32--37},
  }

• ---

  Winter, D. & Bittenbinder, S. (2014)UX-Controlling in der Produktentwicklung

  IN Stuttgart: German UPA, Vol. UP14 – Vorträge, Pages: 11
  [BibTeX] [Abstract] [Download PDF]

  User Experience ist ein entscheidender Qualitätsfaktor im Wettbewerb der Produkte um die Gunst der Nutzer. Es gilt daher Produkte zu entwickeln, die eine optimierte User Experience bieten, um die Entwicklungsressourcen eines Unternehmens effizient einzusetzen. Um diese Effizienz zu erreichen, müssen Ziele gesteckt und ihre Erreichung nachgehalten werden. Hat man in den für seine Kunden relevanten Bereichen der User Experience wirklich erreicht, was man wollte? Um diese Frage zu beantworten, hilft es ein UX-Controlling aufzubauen. In diesem werden Ziele definiert, kontrolliert und auf Erreichen geprüft. Anschließende Maßnahmen um gezielt Verbesserungen in Teilbereichen der User Experience zu gestalten runden das UX-Controlling ab. Wie aber baut man nun ein solches UX-Controlling auf? Welche Methoden müssen Verwendung finden und welche Prozesse etabliert werden?

  @article{winter_ux-controlling_2014,
  title = {{UX}-{Controlling} in der {Produktentwicklung}},
  volume = {UP14 - Vorträge},
  url = {http://dl.gi.de/handle/20.500.12116/5406},
  abstract = {User Experience ist ein entscheidender Qualitätsfaktor im Wettbewerb der Produkte um die Gunst der Nutzer. Es gilt daher Produkte zu entwickeln, die eine optimierte User Experience bieten, um die Entwicklungsressourcen eines Unternehmens effizient einzusetzen. Um diese Effizienz zu erreichen, müssen Ziele gesteckt und ihre Erreichung nachgehalten werden. Hat man in den für seine Kunden relevanten Bereichen der User Experience wirklich erreicht, was man wollte? Um diese Frage zu beantworten, hilft es ein UX-Controlling aufzubauen. In diesem werden Ziele definiert, kontrolliert und auf Erreichen geprüft. Anschließende Maßnahmen um gezielt Verbesserungen in Teilbereichen der User Experience zu gestalten runden das UX-Controlling ab.
  Wie aber baut man nun ein solches UX-Controlling auf? Welche Methoden müssen Verwendung finden und welche Prozesse etabliert werden?},
  language = {en},
  number = {User Experience},
  urldate = {2021-04-16},
  journal = {Stuttgart: German UPA},
  author = {Winter, Dominique and Bittenbinder, Sven},
  year = {2014},
  note = {Accepted: 2017-11-18T00:23:47Z
  Publisher: German UPA},
  keywords = {italg},
  pages = {11},
  }

2013

• ---

  Ley, B., Ogonowski, C., Hess, J., Reichling, T., Wan, L. & Wulf, V. (2013)Impacts of New Technologies on Media Usage and Social Behaviour in Domestic Environments

  IN Behaviour & Information Technology, Vol. 33, Pages: 37–41 doi:10.1080/0144929X.2013.832383
  [BibTeX] [Download PDF]

  @article{ley_impacts_2013,
  title = {Impacts of {New} {Technologies} on {Media} {Usage} and {Social} {Behaviour} in {Domestic} {Environments}},
  volume = {33},
  url = {http://dx.doi.org/10.1080/0144929X.2013.832383},
  doi = {10.1080/0144929X.2013.832383},
  number = {August},
  journal = {Behaviour \& Information Technology},
  author = {Ley, Benedikt and Ogonowski, Corinna and Hess, Jan and Reichling, Tim and Wan, Lin and Wulf, Volker},
  month = aug,
  year = {2013},
  keywords = {CSCW, Living Lab, PRAXLABS, SocialMedia, long-term study, diary study, living room, media usage, television},
  pages = {37--41},
  annote = {Place: Bristol, PA, USA Publisher: Taylor \& Francis, Inc.},
  }

• ---

  Ganglbauer, E., Fitzpatrick, G. & Comber, R. (2013)Negotiating food waste: Using a practice lens to inform design

  IN ACM Transactions on Computer-Human Interaction, Vol. 20, Pages: 1–25 doi:10.1145/2463579.2463582
  [BibTeX] [Abstract] [Download PDF]

  For a long time now, the ‘smart fridge’ is promised to improve everyday life in private households, supporting healthy eating habits and sustainable food practices. However, current technology is still not widespread and limited in its functions. Similarly, researched prototypes are rather persuasive and not aligned with consumers’ storage practices. We took a practice theoretical lens to investigate current storage practices and actual refrigerators. As follows we present our work in progress and first insights from our contextual inquiry.

  @article{ganglbauer_negotiating_2013,
  title = {Negotiating food waste: {Using} a practice lens to inform design},
  volume = {20},
  issn = {1073-0516, 1557-7325},
  shorttitle = {Negotiating food waste},
  url = {https://dl.acm.org/doi/10.1145/2463579.2463582},
  doi = {10.1145/2463579.2463582},
  abstract = {For a long time now, the 'smart fridge' is promised to improve everyday life in private households, supporting healthy eating habits and sustainable food practices. However, current technology is still not widespread and limited in its functions. Similarly, researched prototypes are rather persuasive and not aligned with consumers' storage practices. We took a practice theoretical lens to investigate current storage practices and actual refrigerators. As follows we present our work in progress and first insights from our contextual inquiry.},
  language = {en},
  number = {2},
  urldate = {2021-04-15},
  journal = {ACM Transactions on Computer-Human Interaction},
  author = {Ganglbauer, Eva and Fitzpatrick, Geraldine and Comber, Rob},
  month = may,
  year = {2013},
  pages = {1--25},
  }

• ---

  Schwartz, T., Stevens, G., Ramirez, L. & Wulf, V. (2013)Uncovering practices of making energy consumption accountable

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 20, Pages: 1–30 doi:10.1145/2463579.2463583
  [BibTeX] [Download PDF]

  @article{schwartz_uncovering_2013-1,
  title = {Uncovering practices of making energy consumption accountable},
  volume = {20},
  issn = {10730516},
  url = {http://dl.acm.org/citation.cfm?doid=2463579.2463583},
  doi = {10.1145/2463579.2463583},
  number = {2},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Schwartz, Tobias and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
  month = may,
  year = {2013},
  keywords = {A-Paper},
  pages = {1--30},
  }

• ---

  Blomberg, J. & Karasti, H. (2013)Reflections on 25 Years of Ethnography in CSCW

  IN Computer Supported Cooperative Work (CSCW), Vol. 22, Pages: 373–423 doi:10.1007/s10606-012-9183-1
  [BibTeX] [Download PDF]

  @article{blomberg_reflections_2013,
  title = {Reflections on 25 {Years} of {Ethnography} in {CSCW}},
  volume = {22},
  issn = {0925-9724},
  url = {http://link.springer.com/10.1007/s10606-012-9183-1},
  doi = {10.1007/s10606-012-9183-1},
  number = {4-6},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Blomberg, Jeanette and Karasti, Helena},
  month = jan,
  year = {2013},
  keywords = {cscw, MdK, anthropology, connecting ethnography and design, constructing, critical studies, ethnomethodology, multi-sited ethnography, practice, sociality and materiality of, the fi eld site, work, workplace studies},
  pages = {373--423},
  annote = {ISBN: 1060601291831},
  }

• ---

  Simperl, E., Cuel, R. & Stein, M. (2013)Incentive-Centric Semantic Web Application Engineering

  IN Synthesis Lectures on the Semantic Web: Theory and Technology, Vol. 3, Pages: 1–117 doi:10.2200/S00460ED1V01Y201212WBE004
  [BibTeX] [Download PDF]

  @article{simperl_incentive-centric_2013,
  title = {Incentive-{Centric} {Semantic} {Web} {Application} {Engineering}},
  volume = {3},
  issn = {2160-4711},
  url = {http://www.morganclaypool.com/doi/abs/10.2200/S00460ED1V01Y201212WBE004},
  doi = {10.2200/S00460ED1V01Y201212WBE004},
  number = {1},
  journal = {Synthesis Lectures on the Semantic Web: Theory and Technology},
  author = {Simperl, Elena and Cuel, Roberta and Stein, Martin},
  month = jan,
  year = {2013},
  keywords = {thesis},
  pages = {1--117},
  }

• ---

  Schwartz, T., Stevens, G., Ramirez, L. & Wulf, V. (2013)Uncovering Practices of Making Energy Consumption Accountable: A Phenomenological Inquiry

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 20, Pages: Art. No. 12 doi:10.1145/2463579.2463583
  [BibTeX] [Download PDF]

  @article{schwartz_uncovering_2013,
  title = {Uncovering {Practices} of {Making} {Energy} {Consumption} {Accountable}: {A} {Phenomenological} {Inquiry}},
  volume = {20},
  issn = {1073-0516},
  url = {http://doi.acm.org/10.1145/2463579.2463583},
  doi = {10.1145/2463579.2463583},
  number = {2},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Schwartz, Tobias and Stevens, Gunnar and Ramirez, Leonardo and Wulf, Volker},
  year = {2013},
  keywords = {sustainability, PRAXLABS, SMARTLIVE, Energy, phenomenology},
  pages = {Art. No. 12},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Rohde, M., Brödner, P., Stevens, G. & Wulf, V. (2013)Adjusting the Paradigmatic Shift: IS Design as Intervention in Social Practice

  IN International Reports on Socio-Informatics (IRSI), Vol. 10, Pages: 1861–4280
  [BibTeX]

  @article{rohde_adjusting_2013,
  title = {Adjusting the {Paradigmatic} {Shift}: {IS} {Design} as {Intervention} in {Social} {Practice}},
  volume = {10},
  number = {1},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Wulf, Volker},
  year = {2013},
  pages = {1861--4280},
  }

• ---

  Pipek, V., Reuter, C., Ley, B., Ludwig, T. & Wiedenhoefer, T. (2013)Sicherheitsarena – Ein Ansatz zur Verbesserung des Krisenmanagements durch Kooperation und Vernetzung

  IN Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe, Vol. 3, Pages: 58–59
  [BibTeX] [Abstract] [Download PDF]

  Die organisationübergreifende Vernetzung von Feuerwehr, Polizei, Hilfsorganisationen, dem THW, der öffentlichen Verwaltung und Infrastrukturbetreibern, wie beispielsweise Stromnetzbetreibern, ist vor allem bei großen Schadenslagen unabdingbar. Ziel des Forschungsprojekts „InfoStrom“ (www.infostrom.org), welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird (Fö.-Kz. 13N10712), ist die Entwicklung von Konzepten sowie Software, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. Die entstandene Software wird derzeit in zwei Kreisen in NRW, dem Kreis Siegen-Wittgenstein und dem Rhein Erft Kreis, getestet und evaluiert.

  @article{pipek_sicherheitsarena_2013,
  title = {Sicherheitsarena – {Ein} {Ansatz} zur {Verbesserung} des {Krisenmanagements} durch {Kooperation} und {Vernetzung}},
  volume = {3},
  url = {http://www.wineme.uni-siegen.de/paper/2013/crisisprevention2013_sicherheitsarena.pdf},
  abstract = {Die organisationübergreifende Vernetzung von Feuerwehr, Polizei, Hilfsorganisationen, dem THW, der öffentlichen Verwaltung und Infrastrukturbetreibern, wie beispielsweise Stromnetzbetreibern, ist vor allem bei großen Schadenslagen unabdingbar. Ziel des Forschungsprojekts „InfoStrom“ (www.infostrom.org), welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird (Fö.-Kz. 13N10712), ist die Entwicklung von Konzepten sowie Software, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. Die entstandene Software wird derzeit in zwei Kreisen in NRW, dem Kreis Siegen-Wittgenstein und dem Rhein Erft Kreis, getestet und evaluiert.},
  number = {1},
  journal = {Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe},
  author = {Pipek, Volkmar and Reuter, Christian and Ley, Benedikt and Ludwig, Thomas and Wiedenhoefer, Torben},
  year = {2013},
  keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom},
  pages = {58--59},
  annote = {Place: Bonn, Germany},
  }

• ---

  Christofzik, D. & Reuter, C. (2013)The Aggregation of Information Qualities in Collaborative Software

  IN International Journal of Entrepreneurial Venturing (IJEV), Vol. 5, Pages: 257–271
  [BibTeX] [Abstract] [Download PDF]

  Collaborative software supports teams involved in a common task in generating and sharing information over geographic distances. Such software is used in the cooperation between organisations, companies or individuals. The overall quality of the resulting information product depends on the quality of the individual contributions as well as on an underlying consolidation process. We therefore present different ‘composition functions’ indicating how the qualities of the contributions by single actors (qi) influence the quality of the aggregated information product (Q). Based upon a qualitative empirical study of inter-organizational crisis management in Germany we match use cases with those composition functions and derive implications for the design of collaborative software.

  @article{christofzik_aggregation_2013,
  title = {The {Aggregation} of {Information} {Qualities} in {Collaborative} {Software}},
  volume = {5},
  url = {https://www.wineme.uni-siegen.de/paper/2013/2013_christofzikreuter_informationqualities_ijev.pdf},
  abstract = {Collaborative software supports teams involved in a common task in generating and sharing information over geographic distances. Such software is used in the cooperation between organisations, companies or individuals. The overall quality of the resulting information product depends on the quality of the individual contributions as well as on an underlying consolidation process. We therefore present different ‘composition functions' indicating how the qualities of the contributions by single actors (qi) influence the quality of the aggregated information product (Q). Based upon a qualitative empirical study of inter-organizational crisis management in Germany we match use cases with those composition functions and derive implications for the design of collaborative software.},
  number = {3},
  journal = {International Journal of Entrepreneurial Venturing (IJEV)},
  author = {Christofzik, Désirée and Reuter, Christian},
  year = {2013},
  keywords = {CSCW, HCI, SMO, InfoStrom},
  pages = {257--271},
  }

• ---

  Weibert, A., Von Rekowski, T. & Wulf, V. (2013)Informatik erschließen: Ein curricularer Ansatz für Mädchen

  IN Informatik-Spektrum, Vol. 36, Pages: 230–241 doi:10.1007/s00287-013-0696-x
  [BibTeX] [Abstract]

  Mädchen und junge Frauen waren und sind in der Informatik unterrepräsentiert. Das Phänomen hat tiefliegende Ursachen, die sich von der Wahl des Schulfachs über Ausbildungs- und Studienwege schließlich bis auf berufliche Karrieren erstrecken. Auf der Grundlage qualitativer empirischer Arbeiten an drei deutschen Gymnasien wurde ein Informatik-Curriculum entwickelt und praktisch erprobt, das seine informatischen Inhalte direkt mit professioneller, selbstständiger Tätigkeit in der IT-Branche verknüpft. Die erste praktische Durchführung hat gezeigt: der Projektcharakter der Lehre, die informatische Lerninhalte und professionelles Arbeiten direkt mit Karrierewegen im Bereich IT verknüpft, kann das Interesse von Mädchen für Informatik und die IT-Branche positiv beeinflussen; insbesondere die Möglichkeit, im Sinne des End-User-Developments selbst gestalterisch aktiv zu werden, wirkt motivierend. Leitfadengestützte, halb strukturierte Interviews mit den Mädchen und Informatiklehrern und -lehrerinnen an den drei beteiligten Schulen, nicht-teilnehmende Beobachtung des Informatik-Unterrichts sowie Design-Notizbücher und im Rahmen der curricularen Projektarbeit erstellte Artefakte bilden die Datengrundlage der hier vorgestellten Studie.

  @article{weibert_informatik_2013,
  title = {Informatik erschließen: {Ein} curricularer {Ansatz} für {Mädchen}},
  volume = {36},
  issn = {01706012},
  doi = {10.1007/s00287-013-0696-x},
  abstract = {Mädchen und junge Frauen waren und sind in der Informatik unterrepräsentiert. Das Phänomen hat tiefliegende Ursachen, die sich von der Wahl des Schulfachs über Ausbildungs- und Studienwege schließlich bis auf berufliche Karrieren erstrecken. Auf der Grundlage qualitativer empirischer Arbeiten an drei deutschen Gymnasien wurde ein Informatik-Curriculum entwickelt und praktisch erprobt, das seine informatischen Inhalte direkt mit professioneller, selbstständiger Tätigkeit in der IT-Branche verknüpft. Die erste praktische Durchführung hat gezeigt: der Projektcharakter der Lehre, die informatische Lerninhalte und professionelles Arbeiten direkt mit Karrierewegen im Bereich IT verknüpft, kann das Interesse von Mädchen für Informatik und die IT-Branche positiv beeinflussen; insbesondere die Möglichkeit, im Sinne des End-User-Developments selbst gestalterisch aktiv zu werden, wirkt motivierend. Leitfadengestützte, halb strukturierte Interviews mit den Mädchen und Informatiklehrern und -lehrerinnen an den drei beteiligten Schulen, nicht-teilnehmende Beobachtung des Informatik-Unterrichts sowie Design-Notizbücher und im Rahmen der curricularen Projektarbeit erstellte Artefakte bilden die Datengrundlage der hier vorgestellten Studie.},
  number = {3},
  journal = {Informatik-Spektrum},
  author = {Weibert, Anne and Von Rekowski, Thomas and Wulf, Volker},
  year = {2013},
  keywords = {Come\_In, INA},
  pages = {230--241},
  }

• ---

  Adeel, M., Nett, B. & Wulf, V. (2013)Microfinance in the South : from money processing to community building

  IN International journal of services technology and management (IJSTM), Vol. 19, Pages: 81–98
  [BibTeX]

  @article{adeel_microfinance_2013,
  title = {Microfinance in the {South} : from money processing to community building},
  volume = {19},
  number = {1/2/3},
  journal = {International journal of services technology and management (IJSTM)},
  author = {Adeel, Muhammad and Nett, Bernhard and Wulf, Volker},
  year = {2013},
  keywords = {Microfinance},
  pages = {81--98},
  }

• ---

  Ackerman, M., Dachtera, J., Pipek, V. & Wulf, V. (2013)Sharing Knowledge and Expertise: The CSCW View of Knowledge Management

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 22, Pages: 531–573 doi:10.1007/s10606-013-9192-8
  [BibTeX] [Download PDF]

  @article{ackerman_sharing_2013,
  title = {Sharing {Knowledge} and {Expertise}: {The} {CSCW} {View} of {Knowledge} {Management}},
  volume = {22},
  url = {http://dx.doi.org/10.1007/s10606-013-9192-8},
  doi = {10.1007/s10606-013-9192-8},
  number = {4-6},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Ackerman, Mark and Dachtera, Juri and Pipek, Volkmar and Wulf, Volker},
  year = {2013},
  keywords = {A-Paper, CSCW, MdK},
  pages = {531--573},
  }

• ---

  Hess, J., Randall, D., Pipek, V. & Wulf, V. (2013)Involving Users in the wild-Participatory Product Development in and with Online Communities

  IN International Journal of Human-Computer Studies (IJHCS), Vol. 71, Pages: 570–589 doi:10.1016/j.ijhcs.2013.01.003
  [BibTeX] [Download PDF]

  @article{hess_involving_2013,
  title = {Involving {Users} in the wild-{Participatory} {Product} {Development} in and with {Online} {Communities}},
  volume = {71},
  url = {http://dx.doi.org/10.1016/j.ijhcs.2013.01.003},
  doi = {10.1016/j.ijhcs.2013.01.003},
  number = {5},
  journal = {International Journal of Human-Computer Studies (IJHCS)},
  author = {Hess, Jan and Randall, David and Pipek, Volkmar and Wulf, Volker},
  year = {2013},
  keywords = {A-Paper, CSCW, Participatory design, PRAXLABS, EUDISMES, MdK, End user development, User-driven software development},
  pages = {570--589},
  annote = {Place: Duluth, MN, USA Publisher: Academic Press, Inc.},
  }

• ---

  Avram, G., Boden, A., Posch, I. & Stevens, G. (2013)Do-It-Yourself Sustainable Living : Op- portunities and challenges for DIY communities

  IN Workshop on Post-Sustainability (co-located with CHI 2013)
  [BibTeX]

  @article{avram_-it-yourself_2013,
  title = {Do-{It}-{Yourself} {Sustainable} {Living} : {Op}- portunities and challenges for {DIY} communities},
  journal = {Workshop on Post-Sustainability (co-located with CHI 2013)},
  author = {Avram, Gabriela and Boden, Alexander and Posch, Irene and Stevens, Gunnar},
  year = {2013},
  annote = {ISBN: 9781450319522},
  }

• ---

  Adeel, M., Nett, B., Gurbanova, T., Wulf, V. & Randall, D. (2013)The challenges of microfinance innova- tion : Understanding ‘ private services ‘

  , Pages: 21–25
  [BibTeX]

  @article{adeel_challenges_2013,
  title = {The challenges of microfinance innova- tion : {Understanding} ‘ private services '},
  number = {September},
  author = {Adeel, Muhammad and Nett, Bernhard and Gurbanova, Turkan and Wulf, Volker and Randall, David},
  year = {2013},
  keywords = {Microfinance},
  pages = {21--25},
  }

• ---

  Rohde, M. (2013)Trust in Electronically-Supported Networks of Political Activists

  IN Workshop Paper, Proceedings of ACM Conference on Computer Supported Cooperative Work
  [BibTeX]

  @article{rohde_trust_2013,
  title = {Trust in {Electronically}-{Supported} {Networks} of {Political} {Activists}},
  journal = {Workshop Paper, Proceedings of ACM Conference on Computer Supported Cooperative Work},
  author = {Rohde, Markus},
  year = {2013},
  annote = {ISBN: 9781450313315},
  }

• ---

  Hering, D., Kraft, X., Schwartz, T. & Wulf, V. (2013)Usability-Hindernisse bei Software entwickelnden KMU

  IN Mensch & Computer: Workshopband, Pages: 9–18
  [BibTeX]

  @article{hering_usability-hindernisse_2013,
  title = {Usability-{Hindernisse} bei {Software} entwickelnden {KMU}},
  journal = {Mensch \& Computer: Workshopband},
  author = {Hering, Dominik and Kraft, Xenia and Schwartz, Tobias and Wulf, Volker},
  year = {2013},
  keywords = {PRAXLABS},
  pages = {9--18},
  annote = {Publisher: Oldenbourg Verlag},
  }

• ---

  Hense, A. & Schorch, M. (2013)Arranged Marriages as Support for Intra-ethnic Matchmaking? A Case Study on Muslim Migrants in Germany

  IN International Migration, Vol. 51, Pages: 104–126
  [BibTeX]

  @article{hense_arranged_2013,
  title = {Arranged {Marriages} as {Support} for {Intra}-ethnic {Matchmaking}? {A} {Case} {Study} on {Muslim} {Migrants} in {Germany}},
  volume = {51},
  number = {2},
  journal = {International Migration},
  author = {Hense, Andrea and Schorch, Marén},
  year = {2013},
  keywords = {PRAXLABS},
  pages = {104--126},
  annote = {Publisher: Wiley Online Library},
  }

• ---

  Lazar, J., Wulf, V., Barbosa, S., Gulliksen, J., McEwan, T., Martinez-Normand, L., Palanque, P., Prates, R., Tsai, J. & Winckler, M. (2013)Workshop on engaging the human-computer interaction community with public policymaking internationally

  IN CHI ’13 Extended Abstracts on Human Factors in Computing Systems on – CHI EA ’13, Pages: 3279 doi:10.1145/2468356.2479666
  [BibTeX] [Download PDF]

  @article{lazar_workshop_2013,
  title = {Workshop on engaging the human-computer interaction community with public policymaking internationally},
  url = {http://dl.acm.org/citation.cfm?id=2468356.2479666},
  doi = {10.1145/2468356.2479666},
  journal = {CHI '13 Extended Abstracts on Human Factors in Computing Systems on - CHI EA '13},
  author = {Lazar, Jonathan and Wulf, Volker and Barbosa, Simone and Gulliksen, Jan and McEwan, Tom and Martinez-Normand, Loic and Palanque, Philippe and Prates, Raquel and Tsai, Janice and Winckler, Marco},
  year = {2013},
  keywords = {a-paper, standards, accessibility, ergonomics, funding, human subjects protection, public policy, rankings, regulation, rulemaking, safety},
  pages = {3279},
  annote = {ISBN: 9781450319522},
  }

2012

• ---

  Budweg, S., Lewkowicz, M., Müller, C. & Schering, S. (2012)Fostering Social Interaction in AAL: Methodological reflections on the coupling of real household Living Lab and SmartHome approaches

  IN i-com, Vol. 11, Pages: 30–35 doi:10.1524/icom.2012.0035
  [BibTeX]

  @article{budweg_fostering_2012,
  title = {Fostering {Social} {Interaction} in {AAL}: {Methodological} reflections on the coupling of real household {Living} {Lab} and {SmartHome} approaches},
  volume = {11},
  issn = {1618-162X},
  doi = {10.1524/icom.2012.0035},
  number = {3},
  journal = {i-com},
  author = {Budweg, Steffen and Lewkowicz, Myriam and Müller, Claudia and Schering, Sandra},
  month = nov,
  year = {2012},
  keywords = {italg},
  pages = {30--35},
  }

• ---

  Boden, A., Avram, G., Bannon, L. & Wulf, V. (2012)Knowledge Sharing Practices and the Impact of Cultural Factors: Lessons from Two Case Studies of Offshoring in SME

  IN Software Maintenance and Evolution: Research, and Practice, Vol. 24, Pages: 139–152 doi:10.1002/smr.473
  [BibTeX] [Download PDF]

  @article{boden_knowledge_2012,
  title = {Knowledge {Sharing} {Practices} and the {Impact} of {Cultural} {Factors}: {Lessons} from {Two} {Case} {Studies} of {Offshoring} in {SME}},
  volume = {24},
  issn = {20477473},
  url = {http://doi.wiley.com/10.1002/smr.473},
  doi = {10.1002/smr.473},
  number = {2},
  journal = {Software Maintenance and Evolution: Research, and Practice},
  author = {Boden, Alexander and Avram, Gabriela and Bannon, Liam and Wulf, Volker},
  month = mar,
  year = {2012},
  pages = {139--152},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2012)Civil Society Organizations in Knowledge Society: A Roadmap for ICT Support in Pakistani NGOs

  IN International Journal of Asian Business and Information Management, Vol. 3, Pages: 23–35 doi:10.4018/jabim.2012040103
  [BibTeX] [Download PDF]

  @article{saeed_civil_2012,
  title = {Civil {Society} {Organizations} in {Knowledge} {Society}: {A} {Roadmap} for {ICT} {Support} in {Pakistani} {NGOs}},
  volume = {3},
  issn = {1947-9638},
  url = {http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jabim.2012040103},
  doi = {10.4018/jabim.2012040103},
  number = {2},
  journal = {International Journal of Asian Business and Information Management},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  month = jan,
  year = {2012},
  pages = {23--35},
  }

• ---

  Syed, H. A. & Vine, H. A. (2012)An Efficient and Simplest Algorithm for Intelligent Comments Generation of the Input Code that is in High Level Language

  IN International Journal of Scientific & Engineering Research, Vol. 3
  [BibTeX] [Download PDF]

  @article{syed_efficient_2012,
  title = {An {Efficient} and {Simplest} {Algorithm} for {Intelligent} {Comments} {Generation} of the {Input} {Code} that is in {High} {Level} {Language}},
  volume = {3},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/04/An-Efficient-and-Simplest-Algorithm-for-Intelligent-Comments-Generation-of-the-Input-Code.pdf},
  number = {6},
  journal = {International Journal of Scientific \& Engineering Research},
  author = {Syed, Hussain Abid and Vine, Huma Ayub},
  year = {2012},
  }

• ---

  Budweg, S., Müller, C. & Lewkowicz, M. (2012)Designing for Inter/Generational Communities. Proceedings of the 3rd International Workshop “Fostering Social Interactions in the Ageing Society”, COOP Conference 2012

  IN International Reports on Socio-Informatics (IRSI), Vol. 9
  [BibTeX]

  @article{budweg_designing_2012,
  title = {Designing for {Inter}/{Generational} {Communities}. {Proceedings} of the 3rd {International} {Workshop} “{Fostering} {Social} {Interactions} in the {Ageing} {Society}”, {COOP} {Conference} 2012},
  volume = {9},
  number = {1},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Budweg, Steffen and Müller, Claudia and Lewkowicz, Myriam},
  year = {2012},
  keywords = {italg},
  }

• ---

  Müller, C., Stein, M., Wan, L., Neufeldt, C., Wulf, V. & Budweg, S. (2012)Nutzerorientierte Technikforschung und -entwicklung im Feld Ambient Assisted Living: Ergebnisse aus dem AAL-Projekt FoSIBLE

  IN Zeitschrift für Gerontologie und Geriatrie, Vol. 1
  [BibTeX]

  @article{muller_nutzerorientierte_2012,
  title = {Nutzerorientierte {Technikforschung} und -entwicklung im {Feld} {Ambient} {Assisted} {Living}: {Ergebnisse} aus dem {AAL}-{Projekt} {FoSIBLE}},
  volume = {1},
  journal = {Zeitschrift für Gerontologie und Geriatrie},
  author = {Müller, Claudia and Stein, Martin and Wan, Lin and Neufeldt, Cornelius and Wulf, Volker and Budweg, Steffen},
  year = {2012},
  keywords = {italg},
  }

• ---

  Egner, H., Schorch, M., Hitzler, S., Bergmann, J. & Wulf, V. (2012)” Communicating Disaster—A Case for Qualitative Approaches to Disaster Research”: Report of a Research Group at the Center for Interdisciplinary Research (ZiF), Bielefeld University

  IN Zeitschrift f\ü\r Soziologie, Pages: 248–255
  [BibTeX]

  @article{egner__2012,
  title = {" {Communicating} {Disaster}—{A} {Case} for {Qualitative} {Approaches} to {Disaster} {Research}": {Report} of a {Research} {Group} at the {Center} for {Interdisciplinary} {Research} ({ZiF}), {Bielefeld} {University}},
  journal = {Zeitschrift f\{ü\}r Soziologie},
  author = {Egner, Heike and Schorch, Marén and Hitzler, Sarah and Bergmann, Jörg and Wulf, Volker},
  year = {2012},
  pages = {248--255},
  annote = {Publisher: JSTOR},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2012)IT for Social Activists: A Study of World Social Forum 2006 Organizing Process

  IN International Journal of Asian Business and Information Management (IJABIM), Vol. 3, Pages: 62–73 doi:10.4018/jabim.2012040106
  [BibTeX]

  @article{saeed_it_2012,
  title = {{IT} for {Social} {Activists}: {A} {Study} of {World} {Social} {Forum} 2006 {Organizing} {Process}},
  volume = {3},
  doi = {10.4018/jabim.2012040106},
  number = {2},
  journal = {International Journal of Asian Business and Information Management (IJABIM)},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2012},
  pages = {62--73},
  }

• ---

  Research Group at the Center for Interdisciplinary Research (ZiF) Bielefeld University (2012)“ Communicating Disaster – A Case for Qualitative Approaches to Disaster

  IN Zeitschrift für Soziologie, Vol. 41, Pages: 247–255
  [BibTeX]

  @article{research_group_at_the_center_for_interdisciplinary_research_zif_bielefeld_university__2012,
  title = {“ {Communicating} {Disaster} – {A} {Case} for {Qualitative} {Approaches} to {Disaster}},
  volume = {41},
  number = {3},
  journal = {Zeitschrift für Soziologie},
  author = {{Research Group at the Center for Interdisciplinary Research (ZiF) Bielefeld University}},
  year = {2012},
  pages = {247--255},
  }

• ---

  Pipek, V., Wulf, V. & Johri, A. (2012)Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 261–282 doi:10.1007/s10606-011-9138-y
  [BibTeX] [Download PDF]

  @article{pipek_bridging_2012,
  title = {Bridging {Artifacts} and {Actors}: {Expertise} {Sharing} in {Organizational} {Ecosystems}},
  volume = {21},
  url = {http://dx.doi.org/10.1007/s10606-011-9138-y},
  doi = {10.1007/s10606-011-9138-y},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Pipek, Volkmar and Wulf, Volker and Johri, Aditya},
  year = {2012},
  keywords = {A-Paper, CSCW},
  pages = {261--282},
  }

• ---

  Müller, C. & Boden, A. (2012)Neue Medien und technische Hilfen im Alltag – ein Wegweiser

  IN Broschüre im Auftrag des BMFSFJ
  [BibTeX] [Download PDF]

  @article{muller_neue_2012,
  title = {Neue {Medien} und technische {Hilfen} im {Alltag} – ein {Wegweiser}},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/Neue_Medien_und_technische_Hilfen_im_Alltag.pdf},
  journal = {Broschüre im Auftrag des BMFSFJ},
  author = {Müller, Claudia and Boden, Alexander},
  year = {2012},
  keywords = {italg},
  }

• ---

  Meurer, J., Schöning, S. & Wieching, R. (2012)Empirical analysis of end-user requirements: Designing ICT artifacts for the elderly exercising at home.

  IN Journal of Aging and Physical Activity, Vol. 20
  [BibTeX]

  @article{meurer_empirical_2012,
  title = {Empirical analysis of end-user requirements: {Designing} {ICT} artifacts for the elderly exercising at home.},
  volume = {20},
  journal = {Journal of Aging and Physical Activity},
  author = {Meurer, Johanna and Schöning, Sima and Wieching, Rainer},
  year = {2012},
  keywords = {iStopFalls},
  }

• ---

  Meurer, J. & Wieching, R. (2012)Motivating Elderly People to Use Fall Preventive Exercise Training Games at Home: Are Community Based ICT Features Always a Good Choice?

  IN Designing for Inter/Generational Communities, Vol. 28
  [BibTeX]

  @article{meurer_motivating_2012,
  title = {Motivating {Elderly} {People} to {Use} {Fall} {Preventive} {Exercise} {Training} {Games} at {Home}: {Are} {Community} {Based} {ICT} {Features} {Always} a {Good} {Choice}?},
  volume = {28},
  journal = {Designing for Inter/Generational Communities},
  author = {Meurer, Johanna and Wieching, Rainer},
  year = {2012},
  keywords = {iStopFalls},
  }

• ---

  Hess, J., Reuter, C., Pipek, V. & Wulf, V. (2012)Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs

  IN International Journal of Cooperative Information Systems (IJCIS), Vol. 21, Pages: 263–296 doi:10.1142/S0218843012500049
  [BibTeX] [Abstract] [Download PDF]

  Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.

  @article{hess_supporting_2012,
  title = {Supporting {End}-{User} {Articulations} in {Evolving} {Business} {Processes}: {A} {Case} {Study} to explore {Intuitive} {Notations} and {Interaction} {Designs}},
  volume = {21},
  url = {https://www.wineme.uni-siegen.de/paper/2012/2012_hessreuterpipekwulf_supportingenduserarticulations_ijcis.pdf},
  doi = {10.1142/S0218843012500049},
  abstract = {Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.},
  number = {4},
  journal = {International Journal of Cooperative Information Systems (IJCIS)},
  author = {Hess, Jan and Reuter, Christian and Pipek, Volkmar and Wulf, Volker},
  year = {2012},
  keywords = {A-Paper, CSCW, HCI, PRAXLABS, EUDISMES, MdK, InfoStrom, RSBE, articulation support, business process modeling, end-user development, flexible workflows, Knowledge work, pen-and-paper based interactions, process adaptations},
  pages = {263--296},
  annote = {Publisher: Worldscientific},
  }

• ---

  Simone, C., Ackerman, M. & Wulf, V. (2012)Knowledge Management in Practice: A Special Issue

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 109–110 doi:10.1007/s10606-012-9161-7
  [BibTeX]

  @article{simone_knowledge_2012,
  title = {Knowledge {Management} in {Practice}: {A} {Special} {Issue}},
  volume = {21},
  issn = {0925-9724},
  doi = {10.1007/s10606-012-9161-7},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Simone, Carla and Ackerman, Mark and Wulf, Volker},
  year = {2012},
  pages = {109--110},
  }

• ---

  Richter, A., Müller, C., Lewkowicz, M. & Budweg, S. (2012)Special Issue on Ambient Assisted Living

  IN i-com, Vol. 11, Pages: 1–2
  [BibTeX] [Download PDF]

  @article{richter_special_2012,
  title = {Special {Issue} on {Ambient} {Assisted} {Living}},
  volume = {11},
  url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/Special_Issue_on_Ambient_Assisted_Living.pdf},
  number = {3},
  journal = {i-com},
  author = {Richter, Alexander and Müller, Claudia and Lewkowicz, Myriam and Budweg, Steffen},
  year = {2012},
  keywords = {italg},
  pages = {1--2},
  }

• ---

  Egner, H., Schorch, M., Hitzler, S., Bergmann, J. & Wulf, V. (2012)Communicating Disaster – Six maxims for a new take on disaster research

  IN ZiF-Mitteilungen, Pages: 4–10
  [BibTeX]

  @article{egner_communicating_2012,
  title = {Communicating {Disaster} – {Six} maxims for a new take on disaster research},
  number = {3},
  journal = {ZiF-Mitteilungen},
  author = {Egner, Heike and Schorch, Marén and Hitzler, Sarah and Bergmann, Jörg and Wulf, Volker},
  year = {2012},
  pages = {4--10},
  }

• ---

  Simone, C., Ackerman, M. & Wulf, V. (2012)Guest Editorial: Knowledge Management in Practice

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 109–110
  [BibTeX]

  @article{simone_guest_2012,
  title = {Guest {Editorial}: {Knowledge} {Management} in {Practice}},
  volume = {21},
  number = {2-3},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Simone, Carla and Ackerman, Mark and Wulf, Volker},
  year = {2012},
  pages = {109--110},
  }

• ---

  Boden, A., Roßwog, F. & Stevens, G. (2012)Leichtgewichtige Displays für verteilte Softwareteams

  IN Mensch & Computer: Workshopband, Pages: 433–438
  [BibTeX] [Abstract]

  Dieser Beitrag untersucht die Nutzung von iPads als leichtgewichtige Public Displays zur Unterstützung von spezifischen Problemen bei der Zusammenarbeit in verteilten Softwareentwicklungsteams. Das Design basiert auf empirischen Studien in kleinen Softwarefirmen und zielt auf eine integrierte Darstellung von formalen und informellen Aspekten der Teamkoordination in einem gemeinsamen Arbeitskontext. Dazu werden auf einem Display gesammelte Nachrichten über relevante Vorgänge im Team wie auf einem Schwarzen Brett dargestellt. Die Nachrichten werden dabei entweder von Benutzern erstellt oder automatisch per RSS-Feed von Webseiten oder Informationssystemen erzeugt und sollen als „Tickets To Talk“ die Mitarbeiter zum Wissensaustausch anregen und die gegenseitige Awareness steigern. In diesem Beitrag stellen wir unser empirisch informiertes Design und erste Ergebnisse einer evaluativen Feldstudie vor.

  @article{boden_leichtgewichtige_2012,
  title = {Leichtgewichtige {Displays} für verteilte {Softwareteams}},
  abstract = {Dieser Beitrag untersucht die Nutzung von iPads als leichtgewichtige Public Displays zur Unterstützung von spezifischen Problemen bei der Zusammenarbeit in verteilten Softwareentwicklungsteams. Das Design basiert auf empirischen Studien in kleinen Softwarefirmen und zielt auf eine integrierte Darstellung von formalen und informellen Aspekten der Teamkoordination in einem gemeinsamen Arbeitskontext. Dazu werden auf einem Display gesammelte Nachrichten über relevante Vorgänge im Team wie auf einem Schwarzen Brett dargestellt. Die Nachrichten werden dabei entweder von Benutzern erstellt oder automatisch per RSS-Feed von Webseiten oder Informationssystemen erzeugt und sollen als „Tickets To Talk“ die Mitarbeiter zum Wissensaustausch anregen und die gegenseitige Awareness steigern. In diesem Beitrag stellen wir unser empirisch informiertes Design und erste Ergebnisse einer evaluativen Feldstudie vor.},
  journal = {Mensch \& Computer: Workshopband},
  author = {Boden, Alexander and Roßwog, Frank and Stevens, Gunnar},
  year = {2012},
  pages = {433--438},
  }

• ---

  Riemer, K. & Wulf, V. (2012)Real-time Collaboration (RTC) and Distributed Work

  IN Special Issue of the International Journal of e-Collaboration (IJeC), Vol. 6
  [BibTeX]

  @article{riemer_real-time_2012,
  title = {Real-time {Collaboration} ({RTC}) and {Distributed} {Work}},
  volume = {6},
  number = {3},
  journal = {Special Issue of the International Journal of e-Collaboration (IJeC)},
  author = {Riemer, Kai and Wulf, Volker},
  year = {2012},
  }

• ---

  Lazar, J., Prates, R., von Axelson, H., Winckler, M., Wulf, V., Abascal, J., Davis, J., Evers, V., Gulliksen, J., Jorge, J., McEwan, T., Paternò, F. & Persson, H. (2012)HCI public policy activities in 2012

  IN Interactions, Vol. 19, Pages: 78 doi:10.1145/2168931.2168947
  [BibTeX] [Abstract] [Download PDF]

  These HCI issues affect the core activities of many HCI researchers or practitioners: interface design, user testing and research, and funding. The challenges exist in every country, yet the solutions, and the knowledge to lead to solutions, are international. As an HCI community, we must be proactive, not reactive. We want to be involved from the beginning so that policymakers trust us and so that our research and practitioner expertise can influence public policy. The worst situation is to be reactive-to see policies created and then decry them as ineffective, not having been involved with their creation. Proactive involvement has much more of an impact. As a start, HCI researchers should become familiar with the process of how public policies are created in their national and regional governments. For researchers interested in data, science, and statistics, this is often not something that comes naturally. The HCI community has a long history with the process of user-centered design, in which we say that user data needs to influence design. Great. So let’s take those same concepts and apply them to public policy. We need to use our research, our data, and our design expertise to help drive public policy- those things should drive policy, not politics or public opinion. To be effective, we need to be proactive, we need to get involved, and we need to work together internationally. © 2012 ACM.

  @article{lazar_hci_2012,
  title = {{HCI} public policy activities in 2012},
  volume = {19},
  issn = {10725520},
  url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-84860523372&partnerID=tZOtx3y1},
  doi = {10.1145/2168931.2168947},
  abstract = {These HCI issues affect the core activities of many HCI researchers or practitioners: interface design, user testing and research, and funding. The challenges exist in every country, yet the solutions, and the knowledge to lead to solutions, are international. As an HCI community, we must be proactive, not reactive. We want to be involved from the beginning so that policymakers trust us and so that our research and practitioner expertise can influence public policy. The worst situation is to be reactive-to see policies created and then decry them as ineffective, not having been involved with their creation. Proactive involvement has much more of an impact. As a start, HCI researchers should become familiar with the process of how public policies are created in their national and regional governments. For researchers interested in data, science, and statistics, this is often not something that comes naturally. The HCI community has a long history with the process of user-centered design, in which we say that user data needs to influence design. Great. So let's take those same concepts and apply them to public policy. We need to use our research, our data, and our design expertise to help drive public policy- those things should drive policy, not politics or public opinion. To be effective, we need to be proactive, we need to get involved, and we need to work together internationally. © 2012 ACM.},
  number = {3},
  journal = {Interactions},
  author = {Lazar, Jonathan and Prates, Raquel and von Axelson, Hans and Winckler, Marco and Wulf, Volker and Abascal, Julio and Davis, Janet and Evers, Vanessa and Gulliksen, Jan and Jorge, Joaquim and McEwan, Tom and Paternò, Fabio and Persson, Hans},
  year = {2012},
  pages = {78},
  }

• ---

  Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Understanding and supporting cross-platform usage in the living room

  IN Entertainment Computing, Vol. 3, Pages: 37–47 doi:10.1016/j.entcom.2012.04.001
  [BibTeX] [Download PDF]

  @article{hess_understanding_2012,
  title = {Understanding and supporting cross-platform usage in the living room},
  volume = {3},
  url = {http://dx.doi.org/10.1016/j.entcom.2012.04.001},
  doi = {10.1016/j.entcom.2012.04.001},
  number = {2},
  journal = {Entertainment Computing},
  author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker},
  year = {2012},
  keywords = {CSCW, SocialMedia},
  pages = {37--47},
  }

• ---

  Nett, B., Becks, A., Stork, A., Ritter, A., Herbst, I., Durissini, M., Wulf, V. & Jarke, M. (2012)Unterstützung der Anlagenplanung durch einen kooperativen Planungstisch

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 1, Pages: 17–28 doi:10.1017/CBO9781107415324.004
  [BibTeX] [Abstract]

  applicability for this approach.

  @article{nett_unterstutzung_2012,
  title = {Unterstützung der {Anlagenplanung} durch einen kooperativen {Planungstisch}},
  volume = {1},
  issn = {1098-6596},
  doi = {10.1017/CBO9781107415324.004},
  abstract = {applicability for this approach.},
  number = {3},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Nett, Bernhard and Becks, Andreas and Stork, André and Ritter, Arno and Herbst, Iris and Durissini, Marco and Wulf, Volker and Jarke, Matthias},
  year = {2012},
  pmid = {25246403},
  keywords = {icle},
  pages = {17--28},
  annote = {ISBN: 9788578110796 \_eprint: arXiv:1011.1669v3},
  }

• ---

  Ramirez, L., Dyrks, T., Gerwinski, J., Betz, M., Scholz, M. & Wulf, V. (2012)Landmarke: An ad hoc deployable ubicomp infrastructure to support indoor navigation of firefighters

  IN Personal and Ubiquitous Computing, Vol. 16, Pages: 1025–1038 doi:10.1007/s00779-011-0462-5
  [BibTeX] [Abstract]

  Indoor navigation plays a central role for the safety of firefighters. The circumstances in which a firefighting intervention occurs represent a rather complex challenge for the design of supporting technology. In this paper, we present the results of our work designing an ad hoc ubicomp infrastructure to support navigation of firefighters working in structure fires inside the zone of danger. We take a wider approach, complementing the technical questions with the development of effective navigation practices based on technology available today. We provide an overview of the complete design process, from the theoretical and empirical underpinnings to the construction and evaluation of three iterations of the platform. We report the results of our evaluation and the implications and tensions uncovered in this process, and we discuss the challenges and implications of it for the design of ubicomp for firefighters.

  @article{ramirez_landmarke_2012,
  title = {Landmarke: {An} ad hoc deployable ubicomp infrastructure to support indoor navigation of firefighters},
  volume = {16},
  issn = {16174909},
  doi = {10.1007/s00779-011-0462-5},
  abstract = {Indoor navigation plays a central role for the safety of firefighters. The circumstances in which a firefighting intervention occurs represent a rather complex challenge for the design of supporting technology. In this paper, we present the results of our work designing an ad hoc ubicomp infrastructure to support navigation of firefighters working in structure fires inside the zone of danger. We take a wider approach, complementing the technical questions with the development of effective navigation practices based on technology available today. We provide an overview of the complete design process, from the theoretical and empirical underpinnings to the construction and evaluation of three iterations of the platform. We report the results of our evaluation and the implications and tensions uncovered in this process, and we discuss the challenges and implications of it for the design of ubicomp for firefighters.},
  number = {8},
  journal = {Personal and Ubiquitous Computing},
  author = {Ramirez, Leonardo and Dyrks, Tobias and Gerwinski, Jan and Betz, Matthias and Scholz, Markus and Wulf, Volker},
  year = {2012},
  keywords = {Ad hoc deployment, Firefighting, Human-computer interaction, Indoor navigation, Landmarke, Mobile ad hoc network, Navigation, Orientation, Sensor networks, Ubiquitous computing, Wearable computing},
  pages = {1025--1038},
  annote = {ISBN: 0077901104625},
  }

• ---

  Reuter, C., Marx, A. & Pipek, V. (2012)Crisis Management 2.0: Towards a Systematization of Social Software Use in Crisis Situations

  IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 4, Pages: 1–16 doi:10.4018/jiscrm.2012010101
  [BibTeX] [Abstract] [Download PDF]

  The contribution of this paper is to propose a systematization of social software use in crisis situations pointing out different types of cooperation and its challenges. We will discuss how the organizational actors involved in crisis management (police, fire-fighters, organizations etc.) and the affected citizens are communicating and can communicate and collaborate through the use of social software. After defining the term ‘social software’ we will outline the state-of-the-art about its use in crisis management. Drawing from this, we will present two case studies where we have examined the use of social software in 2010: first during the disruption of air travel caused by the eruptions of the volcano Eyjafjallajökull in Iceland and second during the mass panic at the Love Parade music festival in Germany. Based on both previous work and case studies we will discuss potentials and weaknesses and propose a classification matrix for different types of cooperation as a step towards a systematization of social software use in crisis situations.

  @article{reuter_crisis_2012,
  title = {Crisis {Management} 2.0: {Towards} a {Systematization} of {Social} {Software} {Use} in {Crisis} {Situations}},
  volume = {4},
  issn = {1937-9390},
  url = {https://www.wineme.uni-siegen.de/paper/2012/reutermarxpipek2012_crisismanagement20-systematizationofsocialsoftwareuse_ijiscram.pdf http://www.igi-global.com/article/crisis-management-towards-systematization-social/66344 http://www.wineme.uni-siegen.de/pap},
  doi = {10.4018/jiscrm.2012010101},
  abstract = {The contribution of this paper is to propose a systematization of social software use in crisis situations pointing out different types of cooperation and its challenges. We will discuss how the organizational actors involved in crisis management (police, fire-fighters, organizations etc.) and the affected citizens are communicating and can communicate and collaborate through the use of social software. After defining the term ‘social software' we will outline the state-of-the-art about its use in crisis management. Drawing from this, we will present two case studies where we have examined the use of social software in 2010: first during the disruption of air travel caused by the eruptions of the volcano Eyjafjallajökull in Iceland and second during the mass panic at the Love Parade music festival in Germany. Based on both previous work and case studies we will discuss potentials and weaknesses and propose a classification matrix for different types of cooperation as a step towards a systematization of social software use in crisis situations.},
  number = {1},
  journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)},
  author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar},
  year = {2012},
  keywords = {CSCW, HCI, SMO, Kooperation, collaboration, InfoStrom, Selected, web 2, RSBE, crisis, Social Media, Crisis Management, computer supported cooperative work, classification, Computer Supported Cooperative Work (CSCW), management, Social Software, Systematization, Web 2.0},
  pages = {1--16},
  }

2011

• ---

  Lewkowicz, M. & Rohde, M. (2011)Special Issue on Socially embedded collaborative practices

  IN Journal on Computer Supported Cooperative Work (CSCW), Vol. 4-5
  [BibTeX]

  @article{lewkowicz_special_2011,
  title = {Special {Issue} on {Socially} embedded collaborative practices},
  volume = {4-5},
  journal = {Journal on Computer Supported Cooperative Work (CSCW)},
  author = {Lewkowicz, Myriam and Rohde, Markus},
  year = {2011},
  }

• ---

  Lund, A., Lazar, J. & Wulf, V. (2011)Standards and policy SIG

  IN Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems – CHI EA ’11, Pages: 215–218 doi:10.1145/1979742.1979528
  [BibTeX] [Download PDF]

  @article{lund_standards_2011,
  title = {Standards and policy {SIG}},
  url = {http://dl.acm.org/citation.cfm?id=1979742.1979528},
  doi = {10.1145/1979742.1979528},
  journal = {Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems - CHI EA '11},
  author = {Lund, Arnie and Lazar, Jonathan and Wulf, Volker},
  year = {2011},
  keywords = {ANSI, ISO, policy, standards, W3C},
  pages = {215--218},
  annote = {ISBN: 9781450302685},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2011)Analyzing political activists’ organization practices: Findings from a long term case study of the european social forum

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 20, Pages: 265–304 doi:10.1007/s10606-011-9144-0
  [BibTeX] [Abstract]

  Designing ICT support for transnational networks of social activists is a challenge due to diverse organizational structures, cultural identities, political ideologies, and financial conditions. In this paper we present empirical findings on ICT usage in the organizing process of the European Social Forum (ESF) covering a period of almost 3 years. The European Social Forum is a platform for political activists involved in the anti-globalization movement. During our data collection period, the 5th and 6th European Social Fora were held in Malmo (2008) and Istanbul (2010). The paper describes complex social practices in organizing ESF events. We use the term fragmented meta-coordination to denote this type of practice. Mundane IT applications, such as a mailing list and a content management system, play a central role in enabling different aspects of fragmented meta-coordination. The findings also indicate how lacking resources, organizational distribution, and technical limitations hamper the preparation process and reduce the transparency of political decision making. Our analysis highlights central organizational and technological challenges related to ICT appropriation in transnational networks of social activists. (PsycINFO Database Record (c) 2012 APA, all rights reserved) (journal abstract)

  @article{saeed_analyzing_2011,
  title = {Analyzing political activists' organization practices: {Findings} from a long term case study of the european social forum},
  volume = {20},
  issn = {09259724},
  doi = {10.1007/s10606-011-9144-0},
  abstract = {Designing ICT support for transnational networks of social activists is a challenge due to diverse organizational structures, cultural identities, political ideologies, and financial conditions. In this paper we present empirical findings on ICT usage in the organizing process of the European Social Forum (ESF) covering a period of almost 3 years. The European Social Forum is a platform for political activists involved in the anti-globalization movement. During our data collection period, the 5th and 6th European Social Fora were held in Malmo (2008) and Istanbul (2010). The paper describes complex social practices in organizing ESF events. We use the term fragmented meta-coordination to denote this type of practice. Mundane IT applications, such as a mailing list and a content management system, play a central role in enabling different aspects of fragmented meta-coordination. The findings also indicate how lacking resources, organizational distribution, and technical limitations hamper the preparation process and reduce the transparency of political decision making. Our analysis highlights central organizational and technological challenges related to ICT appropriation in transnational networks of social activists. (PsycINFO Database Record (c) 2012 APA, all rights reserved) (journal abstract)},
  number = {4-5},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2011},
  keywords = {Community informatics, Ethnographic case study, Meta-coordination, Political organizing, Social movements and ICTs, Technology and the third sector},
  pages = {265--304},
  annote = {ISBN: 0925-9724},
  }

• ---

  Schubert, K., Stuhldreier, G. & Wulf, V. (2011)come_IN: Interkulturelle Computerclubs zur Förderung von Integrationsprozessen

  IN Informatik-Spektrum, Vol. 34, Pages: 286–294 doi:10.1007/s00287-010-0437-3
  [BibTeX]

  @article{schubert_come_in_2011,
  title = {come\_IN: {Interkulturelle} {Computerclubs} zur {Förderung} von {Integrationsprozessen}},
  volume = {34},
  issn = {01706012},
  doi = {10.1007/s00287-010-0437-3},
  number = {3},
  journal = {Informatik-Spektrum},
  author = {Schubert, Kai and Stuhldreier, Gregor and Wulf, Volker},
  year = {2011},
  keywords = {Come\_In, PRAXLABS},
  pages = {286--294},
  annote = {Publisher: Springer-Verlag},
  }

• ---

  Haake, J. & Wulf, V. (2011)Kontextbasierte Interaktion

  IN Informatik-Spektrum, Vol. 24, Pages: 117–118 doi:10.1007/s00287-011-0519-x
  [BibTeX]

  @article{haake_kontextbasierte_2011,
  title = {Kontextbasierte {Interaktion}},
  volume = {24},
  issn = {01706012},
  doi = {10.1007/s00287-011-0519-x},
  number = {2},
  journal = {Informatik-Spektrum},
  author = {Haake, Jörg and Wulf, Volker},
  year = {2011},
  pages = {117--118},
  }

• ---

  Boden, A., Müller, C. & Nett, B. (2011)Conducting a Business Ethnography in Global Software Development projects of small German enterprises

  IN Information and Software Technology, Vol. 53, Pages: 1012–1021 doi:10.1016/j.infsof.2011.01.009
  [BibTeX] [Abstract]

  Context Studying work practices in the context of Global Software Development (GSD) projects entails multiple opportunities and challenges for the researchers. Understanding and tackling these challenges requires a careful and rigor application of research methods. Objective We want to contribute to the understanding of the challenges of studying GSD by reflecting on several obstacles we had to deal with when conducting ethnographically-informed research on offshoring in German small to medium-sized enterprises. Method The material for this paper is based on reflections and field notes from two research projects: an exploratory ethnographic field study, and a study that was framed as a Business Ethnography. For the analysis, we took a Grounded Theory-oriented coding and analysis approach in order to identify issues and challenges documented in our research notes. Results We introduce the concept of Business Ethnography and discuss our experiences of adapting and implementing this action research concept for our study. We identify and discuss three primary issues: understanding complex global work practices from a local perspective, adapting to changing interests of the participants, and dealing with micro-political frictions between the cooperating sites. Conclusions We identify common interests between the researchers and the companies as a challenge and chance for studies on offshoring. Building on our experiences from the field, we argue for an active conceptualization of struggles and conflicts in the field as well as for extending the role of the ethnographer to that of a learning mediator.

  @article{boden_conducting_2011,
  title = {Conducting a {Business} {Ethnography} in {Global} {Software} {Development} projects of small {German} enterprises},
  volume = {53},
  doi = {10.1016/j.infsof.2011.01.009},
  abstract = {Context Studying work practices in the context of Global Software Development (GSD) projects entails multiple opportunities and challenges for the researchers. Understanding and tackling these challenges requires a careful and rigor application of research methods. Objective We want to contribute to the understanding of the challenges of studying GSD by reflecting on several obstacles we had to deal with when conducting ethnographically-informed research on offshoring in German small to medium-sized enterprises. Method The material for this paper is based on reflections and field notes from two research projects: an exploratory ethnographic field study, and a study that was framed as a Business Ethnography. For the analysis, we took a Grounded Theory-oriented coding and analysis approach in order to identify issues and challenges documented in our research notes. Results We introduce the concept of Business Ethnography and discuss our experiences of adapting and implementing this action research concept for our study. We identify and discuss three primary issues: understanding complex global work practices from a local perspective, adapting to changing interests of the participants, and dealing with micro-political frictions between the cooperating sites. Conclusions We identify common interests between the researchers and the companies as a challenge and chance for studies on offshoring. Building on our experiences from the field, we argue for an active conceptualization of struggles and conflicts in the field as well as for extending the role of the ethnographer to that of a learning mediator.},
  number = {9},
  journal = {Information and Software Technology},
  author = {Boden, Alexander and Müller, Claudia and Nett, Bernhard},
  year = {2011},
  keywords = {italg, Qualitative research, Methodology, Business Ethnography, Global Software Engineering, Offshoring, Small to medium-sized enterprises},
  pages = {1012--1021},
  }

• ---

  Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Mixed-Media-Interaktion in der kooperativen Wissenschaftspraxis – Digitale und physische Artefakte verwalten

  IN Informatik Spektrum, Vol. 34, Pages: 165–177 doi:10.1007/s00287-011-0524-0
  [BibTeX] [Download PDF]

  @article{ley_mixed-media-interaktion_2011,
  title = {Mixed-{Media}-{Interaktion} in der kooperativen {Wissenschaftspraxis} - {Digitale} und physische {Artefakte} verwalten},
  volume = {34},
  url = {http://dx.doi.org/10.1007/s00287-011-0524-0 http://link.springer.com/article/10.1007%2Fs00287-011-0524-0},
  doi = {10.1007/s00287-011-0524-0},
  number = {2},
  journal = {Informatik Spektrum},
  author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  keywords = {CSCW},
  pages = {165--177},
  }

• ---

  Pipek, V. & Stevens, G. (2011)Guessing from the color of smoke: What Fukushima tells us about Infor-mation Infrastructure Breakdowns an IT development methodologies

  IN ZiF Nachrichten
  [BibTeX]

  @article{pipek_guessing_2011,
  title = {Guessing from the color of smoke: {What} {Fukushima} tells us about {Infor}-mation {Infrastructure} {Breakdowns} an {IT} development methodologies},
  number = {04},
  journal = {ZiF Nachrichten},
  author = {Pipek, Volkmar and Stevens, Gunnar},
  year = {2011},
  keywords = {CSCW},
  }

• ---

  Cuel, R., Herbrechter, M., Rohde, M., Stein, M., Tokarchuk, O., Wiedenhöfer, T., Yetim, F. & Zamarian, M. (2011)Requirements Report of the INSEMTIVES Seekda! Use Case

  IN International Reports on Socio-Informatics (IRSI), Vol. 8
  [BibTeX]

  @article{cuel_requirements_2011,
  title = {Requirements {Report} of the {INSEMTIVES} {Seekda}! {Use} {Case}},
  volume = {8},
  number = {1},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Cuel, Roberta and Herbrechter, Marc and Rohde, Markus and Stein, Martin and Tokarchuk, Oksana and Wiedenhöfer, Torben and Yetim, Fahri and Zamarian, Marco},
  year = {2011},
  }

• ---

  Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Mixed Reality Tagging – Optionen verbesserten Dokumentenhandlings in der Wissenschaft

  IN Informatik Spektrum, Vol. 34, Pages: 165–177
  [BibTeX]

  @article{ley_mixed_2011,
  title = {Mixed {Reality} {Tagging} - {Optionen} verbesserten {Dokumentenhandlings} in der {Wissenschaft}},
  volume = {34},
  number = {2},
  journal = {Informatik Spektrum},
  author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  pages = {165--177},
  }

• ---

  Dörner, C., Yetim, F., Pipek, V. & Wulf, V. (2011)Supporting business process experts in tailoring business processes

  IN Interacting with Computers, Vol. 23, Pages: 226–238 doi:10.1016/j.intcom.2011.03.001
  [BibTeX] [Download PDF]

  @article{dorner_supporting_2011,
  title = {Supporting business process experts in tailoring business processes},
  volume = {23},
  url = {http://dx.doi.org/10.1016/j.intcom.2011.03.001},
  doi = {10.1016/j.intcom.2011.03.001},
  number = {3},
  journal = {Interacting with Computers},
  author = {Dörner, Christian and Yetim, Fahri and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  keywords = {A-Paper, CSCW, EUDISMES},
  pages = {226--238},
  }

• ---

  Avram, G. & Wulf, V. (2011)Guest Editorial: Studying work practices in Global Software Engineering

  IN Information & Software Technology, Vol. 53, Pages: 949–954
  [BibTeX]

  @article{avram_guest_2011,
  title = {Guest {Editorial}: {Studying} work practices in {Global} {Software} {Engineering}},
  volume = {53},
  number = {9},
  journal = {Information \& Software Technology},
  author = {Avram, Gabriela and Wulf, Volker},
  year = {2011},
  pages = {949--954},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2011)Communicating in a transnational network of social activists: The crucial importance of mailing list usage

  IN Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Vol. 6969 LNCS, Pages: 81–88 doi:10.1007/978-3-642-23801-7_7
  [BibTeX] [Abstract]

  Social movements need to coordinate their political activities. They are often characterized by a fragile organizational structure, and sparse personnel, financial and technical resources. In this paper we describe how a transnational networks of social activists, the European Social Forum (ESF), uses a central mailing list as a major communication tool. By means of a long-term field study, we analyzed the work practices of this network and observed the usage of the mailing list. The empirical findings highlight how the mailing list is used for a variety of different activities such as collaborative work, decision making, coordination and information sharing. We discuss the finding with regard to the discourse on cooperative work and come up with implications for design.

  @article{saeed_communicating_2011,
  title = {Communicating in a transnational network of social activists: {The} crucial importance of mailing list usage},
  volume = {6969 LNCS},
  issn = {03029743},
  doi = {10.1007/978-3-642-23801-7_7},
  abstract = {Social movements need to coordinate their political activities. They are often characterized by a fragile organizational structure, and sparse personnel, financial and technical resources. In this paper we describe how a transnational networks of social activists, the European Social Forum (ESF), uses a central mailing list as a major communication tool. By means of a long-term field study, we analyzed the work practices of this network and observed the usage of the mailing list. The empirical findings highlight how the mailing list is used for a variety of different activities such as collaborative work, decision making, coordination and information sharing. We discuss the finding with regard to the discourse on cooperative work and come up with implications for design.},
  journal = {Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2011},
  keywords = {community informatics, email communication, European social forum, mailing list, social activists},
  pages = {81--88},
  annote = {ISBN: 9783642238000},
  }

• ---

  Rohde, M. (2011)V.i.S.d.P. Themenheft Wir und die Anderen. Klärungen und Anwendungen des Konzepts kollektive Identität

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 24
  [BibTeX]

  @article{rohde_visdp_2011,
  title = {V.i.{S}.d.{P}. {Themenheft} {Wir} und die {Anderen}. {Klärungen} und {Anwendungen} des {Konzepts} kollektive {Identität}},
  volume = {24},
  number = {4},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2011},
  }

• ---

  Lewkowicz, M. & Rohde, M. (2011)Socially embedded collaborative practices – Introduction to a special issue based on the COOP 2010 conference

  IN Journal on Computer Supported Cooperative Work (CSCW), Vol. 4-5, Pages: 227–229
  [BibTeX]

  @article{lewkowicz_socially_2011,
  title = {Socially embedded collaborative practices – {Introduction} to a special issue based on the {COOP} 2010 conference},
  volume = {4-5},
  journal = {Journal on Computer Supported Cooperative Work (CSCW)},
  author = {Lewkowicz, Myriam and Rohde, Markus},
  year = {2011},
  pages = {227--229},
  }

• ---

  Scaffidi, C., Burnett, M., Costabile, M. F., Stumpf, S. & Wulf, V. (2011)European-American Collaboration Workshop

  IN Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Vol. 6654 LNCS, Pages: 409–412 doi:10.1007/978-3-642-21530-8_52
  [BibTeX] [Abstract]

  Different researchers have focused on complementary aspects of end-user development. For example, some people work on tool-building while others explore different models for participatory programming. This workshop will focus discussion on identifying opportunities for collaboration, particularly between European and American research groups. Submitted position papers have revealed three topics that could be used to frame collaborative projects. At the workshop, participants will meet one another, discuss how to pursue collaboration, and explore avenues for obtaining funding to support international collaboration.

  @article{scaffidi_european-american_2011,
  title = {European-{American} {Collaboration} {Workshop}},
  volume = {6654 LNCS},
  issn = {03029743},
  doi = {10.1007/978-3-642-21530-8_52},
  abstract = {Different researchers have focused on complementary aspects of end-user development. For example, some people work on tool-building while others explore different models for participatory programming. This workshop will focus discussion on identifying opportunities for collaboration, particularly between European and American research groups. Submitted position papers have revealed three topics that could be used to frame collaborative projects. At the workshop, participants will meet one another, discuss how to pursue collaboration, and explore avenues for obtaining funding to support international collaboration.},
  journal = {Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)},
  author = {Scaffidi, Christopher and Burnett, Margaret and Costabile, Maria Francesca and Stumpf, Simone and Wulf, Volker},
  year = {2011},
  keywords = {Collaboration, Design, End-user development, Human Factors, Languages, Programming Environments, Social Technologies},
  pages = {409--412},
  annote = {ISBN: 9783642215292},
  }

• ---

  Schubert, K., Weibert, A. & Wulf, V. (2011)Locating computer clubs in multicultural neighborhoods: How collaborative project work fosters integration processes

  IN International Journal of Human-Computer Studies, Vol. 69, Pages: 669–678 doi:10.1016/j.ijhcs.2010.12.007
  [BibTeX] [Abstract] [Download PDF]

  Located in socially and culturally diverse neighborhoods, we have built a network of intercultural computer clubs, called come-IN. These clubs offer a place to share practices among children and adults of diverse ethnical backgrounds. We show how this initiative ties into the striving for the integration of migrant communities and host society in Germany. In this paper, we analyze how collaborative project work and the use of mobile media and technologies contribute to integration processes in multicultural neighborhoods. Qualitative data gathered from interviews with club participants, participative observation in the computer clubs, as well as the analysis of artifacts created during project work provides the background needed to match local needs and peculiarities with (mobile) technologies. Based on these findings we present two approaches to add to the technological infrastructure: (1) a mesh-network extending the clubs into the neighborhood and (2) a project management tool, which supports projects and stimulates the sharing of ideas among projects. © 2011 Elsevier Ltd.

  @article{schubert_locating_2011,
  title = {Locating computer clubs in multicultural neighborhoods: {How} collaborative project work fosters integration processes},
  volume = {69},
  issn = {10715819},
  url = {http://dx.doi.org/10.1016/j.ijhcs.2010.12.007},
  doi = {10.1016/j.ijhcs.2010.12.007},
  abstract = {Located in socially and culturally diverse neighborhoods, we have built a network of intercultural computer clubs, called come-IN. These clubs offer a place to share practices among children and adults of diverse ethnical backgrounds. We show how this initiative ties into the striving for the integration of migrant communities and host society in Germany. In this paper, we analyze how collaborative project work and the use of mobile media and technologies contribute to integration processes in multicultural neighborhoods. Qualitative data gathered from interviews with club participants, participative observation in the computer clubs, as well as the analysis of artifacts created during project work provides the background needed to match local needs and peculiarities with (mobile) technologies. Based on these findings we present two approaches to add to the technological infrastructure: (1) a mesh-network extending the clubs into the neighborhood and (2) a project management tool, which supports projects and stimulates the sharing of ideas among projects. © 2011 Elsevier Ltd.},
  number = {10},
  journal = {International Journal of Human-Computer Studies},
  author = {Schubert, Kai and Weibert, Anne and Wulf, Volker},
  year = {2011},
  keywords = {A-Paper, Come\_In, PRAXLABS, Collaborative work, Communities, Computer clubs, Integration, Mobile media},
  pages = {669--678},
  annote = {ISBN: 1071-5819 Publisher: Academic Press},
  }

• ---

  Avram, G. & Wulf, V. (2011)Studying Work Practices in Global Software Development

  IN Special Section of Information and Software Technology (IST), Vol. 53
  [BibTeX]

  @article{avram_studying_2011,
  title = {Studying {Work} {Practices} in {Global} {Software} {Development}},
  volume = {53},
  number = {9},
  journal = {Special Section of Information and Software Technology (IST)},
  author = {Avram, Gabriela and Wulf, Volker},
  year = {2011},
  }

• ---

  Rohde, M. & Wulf, V. (2011)Aktuelles Schlagwort: Sozio-Informatik

  IN Informatik-Spektrum, Vol. 34, Pages: 210–213 doi:10.1007/s00287-011-0518-y
  [BibTeX]

  @article{rohde_aktuelles_2011,
  title = {Aktuelles {Schlagwort}: {Sozio}-{Informatik}},
  volume = {34},
  issn = {01706012},
  doi = {10.1007/s00287-011-0518-y},
  number = {2},
  journal = {Informatik-Spektrum},
  author = {Rohde, Markus and Wulf, Volker},
  year = {2011},
  pages = {210--213},
  }

• ---

  Yetim, F., Stevens, G., Draxler, S. & Wulf, V. (2011)Fostering Continuous User Participation by Embedding a Communication Support Tool in User Interfaces

  IN AIS Transactions on Human-Computer Interaction, Vol. 4, Pages: 153–168 doi:10.5121/ijfcst.2014.4403
  [BibTeX] [Abstract]

  News reports of Internet-based security breaches, identity theft, fraud, and other dangers may increase the perceived risk and decrease the perceived benefits of using electronic services (or e-services). We examine whether interactivity serves as a means to diminish the perceived risks and increase the perceived benefits of using e-services. To examine interactivity‟s influence on consumers‟ perceptions, we conducted a laboratory experiment using a simulated web-based, online payment system. When compared to a non-interactive preview of an online payment system, we found that consumers who used an interactive e-service simulation reported higher perceived involvement and authenticity as well as higher intangibility and risks of e-services. Further, we found that interactivity moderated relationships such that consumers were more likely to report higher intentions to use e- services. The paper concludes with implications for research and practice

  @article{yetim_fostering_2011,
  title = {Fostering {Continuous} {User} {Participation} by {Embedding} a {Communication} {Support} {Tool} in {User} {Interfaces}},
  volume = {4},
  issn = {19443900},
  doi = {10.5121/ijfcst.2014.4403},
  abstract = {News reports of Internet-based security breaches, identity theft, fraud, and other dangers may increase the perceived risk and decrease the perceived benefits of using electronic services (or e-services). We examine whether interactivity serves as a means to diminish the perceived risks and increase the perceived benefits of using e-services. To examine interactivity‟s influence on consumers‟ perceptions, we conducted a laboratory experiment using a simulated web-based, online payment system. When compared to a non-interactive preview of an online payment system, we found that consumers who used an interactive e-service simulation reported higher perceived involvement and authenticity as well as higher intangibility and risks of e-services. Further, we found that interactivity moderated relationships such that consumers were more likely to report higher intentions to use e- services. The paper concludes with implications for research and practice},
  number = {2},
  journal = {AIS Transactions on Human-Computer Interaction},
  author = {Yetim, Fahri and Stevens, Gunnar and Draxler, Sebastian and Wulf, Volker},
  year = {2011},
  keywords = {A-Paper},
  pages = {153--168},
  }

• ---

  Yetim, F. (2011)Bringing discourse ethics to Value Sensitive Design: Pathways toward a deliberative future

  IN AIS Transactions on Human-Computer Interaction, Vol. 3, Pages: 133–155
  [BibTeX] [Abstract]

  Value Sensitive Design (VSD) is a comprehensive framework for advancing a value-centered research and design agenda. It provides methods for producing and evaluating a design outcome by taking human values into account. Drawing on discourse ethics, this paper first critically analyzes the status quo in VSD and identifies some gaps. These mainly concern the lack of explicit methods for supporting a deliberative and legitimate process of decision making with respect to many concerns, including the identification of stakeholders, the legitimation of common design communication, the justification of trade-offs and/or a common regulation in case of competing or incommensurable values, as well as the deliberativeness of other design decisions such as the selection of design goals and means. In addition, this paper suggests ways to move VSD toward the standards of discourse ethics by drawing on the knowledge base of critical research in the Information Systems field. In particular, the suggestions concern the inclusion of a practical method for boundary critique and different types of discourses and principles as well as discourse support methods and tools for structuring participation in a way that allows participants to deal with the plurality of values, norms, goals and means deliberatively. Finally, this paper revisits a VSD case and explores the applicability of the ideas suggested.

  @article{yetim_bringing_2011,
  title = {Bringing discourse ethics to {Value} {Sensitive} {Design}: {Pathways} toward a deliberative future},
  volume = {3},
  abstract = {Value Sensitive Design (VSD) is a comprehensive framework for advancing a value-centered research and design agenda. It provides methods for producing and evaluating a design outcome by taking human values into account. Drawing on discourse ethics, this paper first critically analyzes the status quo in VSD and identifies some gaps. These mainly concern the lack of explicit methods for supporting a deliberative and legitimate process of decision making with respect to many concerns, including the identification of stakeholders, the legitimation of common design communication, the justification of trade-offs and/or a common regulation in case of competing or incommensurable values, as well as the deliberativeness of other design decisions such as the selection of design goals and means. In addition, this paper suggests ways to move VSD toward the standards of discourse ethics by drawing on the knowledge base of critical research in the Information Systems field. In particular, the suggestions concern the inclusion of a practical method for boundary critique and different types of discourses and principles as well as discourse support methods and tools for structuring participation in a way that allows participants to deal with the plurality of values, norms, goals and means deliberatively. Finally, this paper revisits a VSD case and explores the applicability of the ideas suggested.},
  number = {2},
  journal = {AIS Transactions on Human-Computer Interaction},
  author = {Yetim, Fahri},
  year = {2011},
  keywords = {A-Paper, methodology, discourse ethics, value sensitive design, critical research, reflective practice, Values, values dams and flows},
  pages = {133--155},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2011)Conducting ICT research in voluntary organizations: reflections from a long term study of the European Social Forum

  IN Journal of community informatics, Vol. 7
  [BibTeX] [Abstract] [Download PDF]

  Recent literature highlights the low technology adoption of voluntary organizations in their organizational settings. Due to the social importance of this sector, it is important that universities and researchers carry on action research projects in such settings to improve IT usage. These organizations are quite diverse in their organizational structure, scope, application area and working. Furthermore, they differ from traditional organizations in their objectives, rationale, operations and work practices. Appropriate technology design requires a deep understanding of organizational work practices, paving the way for ethnographic action research studies in these settings. In this paper, we want to present our experiences with conducting an ethnographic action research at the European Social Forum, which is a European network of heterogeneous social activists participating in the anti-globalization movement. We will discuss the problems that we faced in our fieldwork to help other researchers comprehend these difficulties in advance as they are planning fieldwork in such settings.

  @article{saeed_conducting_2011,
  title = {Conducting {ICT} research in voluntary organizations: reflections from a long term study of the {European} {Social} {Forum}},
  volume = {7},
  url = {http://search.proquest.com.queens.ezp1.qub.ac.uk/docview/1000950048?accountid=13374},
  abstract = {Recent literature highlights the low technology adoption of voluntary organizations in their organizational settings. Due to the social importance of this sector, it is important that universities and researchers carry on action research projects in such settings to improve IT usage. These organizations are quite diverse in their organizational structure, scope, application area and working. Furthermore, they differ from traditional organizations in their objectives, rationale, operations and work practices. Appropriate technology design requires a deep understanding of organizational work practices, paving the way for ethnographic action research studies in these settings. In this paper, we want to present our experiences with conducting an ethnographic action research at the European Social Forum, which is a European network of heterogeneous social activists participating in the anti-globalization movement. We will discuss the problems that we faced in our fieldwork to help other researchers comprehend these difficulties in advance as they are planning fieldwork in such settings.},
  number = {3},
  journal = {Journal of community informatics},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2011},
  keywords = {Economics, Ethnograph, Field work, Social networks},
  annote = {ISBN: 1712-4441, 1712-4441},
  }

• ---

  Jakobi, T., Stevens, G. & Schwartz, T. (2011)EUD @ Smart Homes Smart refurbishment of rented apartments to improve energy efficiency

  IN IS-EUD’11 Workshop on EUD for Supporting Sustainability in Maker Communities, Pages: 1–8
  [BibTeX]

  @article{jakobi_eud_2011,
  title = {{EUD} @ {Smart} {Homes} {Smart} refurbishment of rented apartments to improve energy efficiency},
  journal = {IS-EUD'11 Workshop on EUD for Supporting Sustainability in Maker Communities},
  author = {Jakobi, Timo and Stevens, Gunnar and Schwartz, Tobias},
  year = {2011},
  keywords = {smart home, SMARTLIVE, DBL, diy, end user development, home energy management systems, smart metering, sustainable interaction design},
  pages = {1--8},
  }

• ---

  Karasti, H., Janasik, N. & Talja, S. (2011)Tieteen infrastruktuurit—näkymättömiä tukirakenteita, kansallisia kilpailuvaltteja vai uuden tutkimusvision mahdollistajia?

  IN Tieteessä tapahtuu, Pages: 31–36
  [BibTeX]

  @article{karasti_tieteen_2011,
  title = {Tieteen infrastruktuurit—näkymättömiä tukirakenteita, kansallisia kilpailuvaltteja vai uuden tutkimusvision mahdollistajia?},
  number = {3},
  journal = {Tieteessä tapahtuu},
  author = {Karasti, Helena and Janasik, Nina and Talja, Sanna},
  year = {2011},
  keywords = {cscw},
  pages = {31--36},
  }

• ---

  Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Unterstützung kooperativer Arbeit mit wissenschaftlicher Literatur: Verknüpfung physischer und digitaler Wissensartefakte

  IN Informatik Spektrum, Springer
  [BibTeX]

  @article{ley_unterstutzung_2011,
  title = {Unterstützung kooperativer {Arbeit} mit wissenschaftlicher {Literatur}: {Verknüpfung} physischer und digitaler {Wissensartefakte}},
  journal = {Informatik Spektrum, Springer},
  author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker},
  year = {2011},
  keywords = {CSCW, CONTici},
  }

• ---

  Cuel, R., Morozova, O., Rohde, M., Simperl, E., Siorpaes, K., Tokarchuk, O., Wiedenhoefer, T., Yetim, F. & Zamarian, M. (2011)Motivation Mechanisms for Participation in Human-Driven Semantic Content Creation

  IN International Journal of Knowledge Engineering and Data Mining, Vol. 1, Pages: 331–349 doi:10.1504/IJKEDM.2011.040653
  [BibTeX] [Download PDF]

  @article{cuel_motivation_2011,
  title = {Motivation {Mechanisms} for {Participation} in {Human}-{Driven} {Semantic} {Content} {Creation}},
  volume = {1},
  issn = {1755-2087},
  url = {http://dx.doi.org/10.1504/IJKEDM.2011.040653 http://dl.acm.org/citation.cfm?id=1998327.1998330},
  doi = {10.1504/IJKEDM.2011.040653},
  number = {4},
  journal = {International Journal of Knowledge Engineering and Data Mining},
  author = {Cuel, Roberta and Morozova, Olga and Rohde, Markus and Simperl, Elena and Siorpaes, Katharina and Tokarchuk, Oksana and Wiedenhoefer, Torben and Yetim, Fahri and Zamarian, Marco},
  year = {2011},
  keywords = {CSCW},
  pages = {331--349},
  annote = {Place: Inderscience Publishers, Geneva, SWITZERLAND Publisher: Inderscience Publishers},
  }

• ---

  Yetim, F. (2011)A Set of Critical Heuristics for Value Sensitive Designers and Users

  IN ECIS 2011 Proceedings, Pages: Paper 185
  [BibTeX] [Abstract]

  This paper proposes a set of critical questions to guide reflections on persuasive systems. The questions are mainly based on value-based practical reasoning as suggested in argumentation research. Value based reasoning is involved in any persuasive design discourse to assess the purposiveness, goodness or rightness of system actions to be designed. In this approach, the critical questions are structured according to practical discourses suggested by Habermas (1993) in order to help focusing on, and guiding, pragmatic, ethical, and moral discourses of persuasive system design and use. This paper contributes to the current research by enriching reflective methods with a set of concrete questions which can in particular be employed for a value sensitive participatory design of persuasive systems. This article is conceptual-theoretical by its nature. It illustrates the applicability of the approach by employing it to analyze a commercial web- based persuasive system.

  @article{yetim_set_2011,
  title = {A {Set} of {Critical} {Heuristics} for {Value} {Sensitive} {Designers} and {Users}},
  abstract = {This paper proposes a set of critical questions to guide reflections on persuasive systems. The questions are mainly based on value-based practical reasoning as suggested in argumentation research. Value based reasoning is involved in any persuasive design discourse to assess the purposiveness, goodness or rightness of system actions to be designed. In this approach, the critical questions are structured according to practical discourses suggested by Habermas (1993) in order to help focusing on, and guiding, pragmatic, ethical, and moral discourses of persuasive system design and use. This paper contributes to the current research by enriching reflective methods with a set of concrete questions which can in particular be employed for a value sensitive participatory design of persuasive systems. This article is conceptual-theoretical by its nature. It illustrates the applicability of the approach by employing it to analyze a commercial web- based persuasive system.},
  journal = {ECIS 2011 Proceedings},
  author = {Yetim, Fahri},
  year = {2011},
  keywords = {critical design, Critical questions, discourse ethics, motivation, user participation, value sensitive design, value-based practical reasoning},
  pages = {Paper 185},
  }

• ---

  Wulf, V. (2011)Experiencing the Sendai earthquake while travelling in China

  IN ZiF-Mitteilungen, Pages: 8–9
  [BibTeX]

  @article{wulf_experiencing_2011,
  title = {Experiencing the {Sendai} earthquake while travelling in {China}},
  number = {2},
  journal = {ZiF-Mitteilungen},
  author = {Wulf, Volker},
  year = {2011},
  pages = {8--9},
  }

• ---

  Klein, S. & Wulf, V. (2011)Editorial des Tracks “Theorie und Methodik der Wirtschaftsinformatik”

  IN Proceedings der zehnten internationalen Tagung Wirtschaftsinformatik (WI 2011) am 16. – 18.2. 2011 in Zürich, Pages: 1155–1156
  [BibTeX]

  @article{klein_editorial_2011,
  title = {Editorial des {Tracks} "{Theorie} und {Methodik} der {Wirtschaftsinformatik}"},
  journal = {Proceedings der zehnten internationalen Tagung Wirtschaftsinformatik (WI 2011) am 16. - 18.2. 2011 in Zürich},
  author = {Klein, Stefan and Wulf, Volker},
  year = {2011},
  keywords = {A-Paper},
  pages = {1155--1156},
  }

• ---

  Schwartz, T., Betz, M. M. & Stevens, G. (2011)Smart Metering für Büroarbeitsplätze

  IN HMD Theorie und Praxis der Wirtschaftinformatik, Vol. 278, Pages: 104–113
  [BibTeX]

  @article{schwartz_smart_2011,
  title = {Smart {Metering} für {Büroarbeitsplätze}},
  volume = {278},
  issn = {0723-5208},
  number = {April},
  journal = {HMD Theorie und Praxis der Wirtschaftinformatik},
  author = {Schwartz, Tobias and Betz, Mathias Matthias and Stevens, Gunnar},
  year = {2011},
  keywords = {PRAXLABS, SMARTLIVE},
  pages = {104--113},
  }

• ---

  Chi, E. H., Czerwinski, M., Millen, D. R., Randall, D., Stevens, G., Wulf, V. & Zimmermann, J. (2011)Transferability of Research Findings: Context-Dependent or Model-Driven

  IN Proc. ACM Conf. on Human Factors in Computing Systems (CHI), Pages: 651–654 doi:10.1145/1979742.1979494
  [BibTeX] [Abstract]

  In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.

  @article{chi_transferability_2011,
  title = {Transferability of {Research} {Findings}: {Context}-{Dependent} or {Model}-{Driven}},
  doi = {10.1145/1979742.1979494},
  abstract = {In this panel we will explore two distinct approaches to reach transferability currently prevailing in the HCI community. We will discuss epistemological differences and the strengths and criticisms of each approach. Importantly, we will discuss the implications for HCI research practice given this diversity of methodological approaches.},
  journal = {Proc. ACM Conf. on Human Factors in Computing Systems (CHI)},
  author = {Chi, Ed H and Czerwinski, Mary and Millen, David R and Randall, Dave and Stevens, Gunnar and Wulf, Volker and Zimmermann, John},
  year = {2011},
  keywords = {A-Paper, practice, epistemology, hci methods, information interfaces and presentation, models},
  pages = {651--654},
  annote = {ISBN: 9781450302685},
  }

2010

• ---

  Grauer, M., Karadgi, S., Metz, D. & Schäfer, W. (2010)Real-Time Enterprise – Schnelles Handeln für produzierende Unternehmen

  , Pages: 40–46
  [BibTeX] [Abstract] [Download PDF]

  Die Vision eines RTE für produzierende Unternehmen rückt mit der Verfügbarkeit innovativer IT-Technologien in greifbare Nähe. Die vertikale Integration verschiedener Unternehmensebenen ist eine der zentralen Herausforderungen bei der Entwicklung und Etablierung konkreter RTE-Lösungen. Ein ganzheitlicher Ansatz sollte dabei nicht alleine informations-technische Konzepte, Methoden und Systeme beinhalten, sondern auch ingenieurwissenschaftliche und betriebswirtschaftliche Perspektiven umfassen. Im vorliegenden Beitrag wurde ein IT-Framework zur vertikalen Unternehmensintegration und Echtzeitsteuerung wertschöpfender Unternehmensprozesse präsentiert, dem Beiträge der Betriebswirtschaft, Ingenieurwissenschaft und (Wirtschafts-) Informatik zugrunde liegen. Der Einsatz des IT-Frameworks zielt auf die Verbesserung von Durchlaufzeiten, Qualität und Auslastung wertschöpfender Unternehmensprozesse. Dabei trifft das IT-Framework keine branchenspezifischen Annahmen und kann daher in der chargenorientierten, kontinuierlichen und diskreten Fertigung eingesetzt werden

  @article{grauer_real-time_2010-1,
  series = {Wirtschaftsinformatik \& {Management}},
  title = {Real-{Time} {Enterprise} – {Schnelles} {Handeln} für produzierende {Unternehmen}},
  url = {https://link.springer.com/content/pdf/10.1007/BF03248290.pdf},
  abstract = {Die Vision eines RTE für produzierende Unternehmen rückt mit
  der Verfügbarkeit innovativer IT-Technologien in greifbare Nähe.
  Die vertikale Integration verschiedener Unternehmensebenen ist
  eine der zentralen Herausforderungen bei der Entwicklung und
  Etablierung konkreter RTE-Lösungen. Ein ganzheitlicher Ansatz
  sollte dabei nicht alleine informations-technische Konzepte, Methoden und Systeme beinhalten, sondern auch ingenieurwissenschaftliche und betriebswirtschaftliche Perspektiven umfassen.
  Im vorliegenden Beitrag wurde ein IT-Framework zur vertikalen Unternehmensintegration und Echtzeitsteuerung wertschöpfender Unternehmensprozesse präsentiert, dem Beiträge der Betriebswirtschaft, Ingenieurwissenschaft und (Wirtschafts-) Informatik zugrunde liegen. Der Einsatz des IT-Frameworks zielt auf die Verbesserung von Durchlaufzeiten, Qualität und Auslastung wertschöpfender Unternehmensprozesse. Dabei trifft das IT-Framework keine branchenspezifischen Annahmen und kann daher in der chargenorientierten, kontinuierlichen und diskreten Fertigung eingesetzt werden},
  number = {05.2010},
  author = {Grauer, Manfred and Karadgi, Sachin and Metz, Daniel and Schäfer, Walter},
  month = may,
  year = {2010},
  pages = {40--46},
  }

• ---

  Karasti, H. (2010)Taking PD to Multiple Contexts

  IN Scandinavian Journal of Information Systems, Vol. 22, Pages: 85–92
  [BibTeX]

  @article{karasti_taking_2010,
  title = {Taking {PD} to {Multiple} {Contexts}},
  volume = {22},
  number = {1},
  journal = {Scandinavian Journal of Information Systems},
  author = {Karasti, H},
  year = {2010},
  keywords = {cscw},
  pages = {85--92},
  }

• ---

  Stevens, G. & Draxler, S. (2010)Appropriation of the Eclipse Ecosystem: Local Integration of Global Network Production

  IN Proceedings of COOP, Pages: 287–308 doi:10.1007/978-1-84996-211-7
  [BibTeX] [Download PDF]

  @article{stevens_appropriation_2010-1,
  title = {Appropriation of the {Eclipse} {Ecosystem}: {Local} {Integration} of {Global} {Network} {Production}},
  url = {http://link.springer.com/10.1007/978-1-84996-211-7%5Cnhttp://coop.wineme.fb5.uni-siegen.de/proceedings2010/16_gStevens_et_al_287_308.pdf},
  doi = {10.1007/978-1-84996-211-7},
  journal = {Proceedings of COOP},
  author = {Stevens, Gunnar and Draxler, Sebastian},
  year = {2010},
  keywords = {cscw, appropriation, end user development, empirical study, software eco-, systems},
  pages = {287--308},
  annote = {ISBN: 978-1-84996-210-0},
  }

• ---

  Grauer, M., Karadgi, S., Metz, D. & Schäfer, W. (2010)Real-time enterprise—schnelles handeln f\ü\r produzierende unternehmen

  IN Wirtschaftsinformatik und Management, Vol. 2, Pages: 40–45
  [BibTeX]

  @article{grauer_real-time_2010,
  title = {Real-time enterprise—schnelles handeln f\{ü\}r produzierende unternehmen},
  volume = {2},
  number = {5},
  journal = {Wirtschaftsinformatik und Management},
  author = {Grauer, Manfred and Karadgi, Sachin and Metz, Daniel and Schäfer, Walter},
  year = {2010},
  pages = {40--45},
  annote = {Publisher: Springer},
  }

• ---

  Hess, J. & Ogonowski, C. (2010)SocialMedia Experience and Design Lab: Using Advantages from Different LivingLab-Approaches

  IN Adjunct Proceedings of EuroITV, Pages: 1–2
  [BibTeX] [Abstract] [Download PDF]

  Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.

  @article{hess_socialmedia_2010-2,
  title = {{SocialMedia} {Experience} and {Design} {Lab}: {Using} {Advantages} from {Different} {LivingLab}-{Approaches}},
  url = {http://usit.ieis.tue.nl/final papers/W2_1_Hess.pdf},
  abstract = {Within this paper we describe our approach called SocialMedia Experience and Design Lab (SMEDL). Within SMEDL we operationalize different levels of user involvement in real-world settings (at home and on the web) as well as in an artificial lab environment. Because the different approaches have their strengths and weaknesses, we highlight the meaning of a method- mix around a Living Lab as our core concept. We also describe methodological issues that have to be considered in further work.},
  journal = {Adjunct Proceedings of EuroITV},
  author = {Hess, Jan and Ogonowski, Corinna},
  year = {2010},
  keywords = {PRAXLABS, SocialMedia},
  pages = {1--2},
  }

• ---

  Talja, S., Karasti, H. & Janasik, N. (2010)Tutkimusinfrastruktuuripolitiikan haasteet Suomessa: Tieteen infrastruktuurit-asiantuntijapaneelin antia

  IN Informaatiotutkimus, Vol. 29
  [BibTeX] [Download PDF]

  @article{talja_tutkimusinfrastruktuuripolitiikan_2010,
  title = {Tutkimusinfrastruktuuripolitiikan haasteet {Suomessa}: {Tieteen} infrastruktuurit-asiantuntijapaneelin antia},
  volume = {29},
  url = {http://ojs.tsv.fi/index.php/inf/article/view/3857},
  number = {4},
  journal = {Informaatiotutkimus},
  author = {Talja, Sanna and Karasti, Helena and Janasik, Nina},
  year = {2010},
  keywords = {cscw},
  }

• ---

  Grauer, M., Karadgi, S., Müller, U., Metz, D. & Schäfer, W. (2010)Proactive control of manufacturing processes using historical data

  IN Knowledge-based and intelligent information and engineering systems, Pages: 399–408
  [BibTeX]

  @article{grauer_proactive_2010,
  title = {Proactive control of manufacturing processes using historical data},
  journal = {Knowledge-based and intelligent information and engineering systems},
  author = {Grauer, Manfred and Karadgi, Sachin and Müller, Ulf and Metz, Daniel and Schäfer, Walter},
  year = {2010},
  pages = {399--408},
  annote = {Publisher: Springer},
  }

• ---

  Grauer, M., Karadgi, S., Schäfer, W. & Metz, D. (2010)Auf dem Weg zum Echtzeitunternehmen

  IN Product. Manag, Pages: 17–19
  [BibTeX]

  @article{grauer_auf_2010,
  title = {Auf dem {Weg} zum {Echtzeitunternehmen}},
  number = {1},
  journal = {Product. Manag},
  author = {Grauer, M and Karadgi, S and Schäfer, Walter and Metz, Daniel},
  year = {2010},
  pages = {17--19},
  }

• ---

  Wulf, V., Pipek, V., Rosson, M. & de Ruyter, B. (2010)Special Issue on End-User Development Vol. 1

  IN International Journal of Organizational and End User Computing (JOEUC), Vol. 22
  [BibTeX]

  @article{wulf_special_2010,
  title = {Special {Issue} on {End}-{User} {Development} {Vol}. 1},
  volume = {22},
  number = {3},
  journal = {International Journal of Organizational and End User Computing (JOEUC)},
  author = {Wulf, Volker and Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris},
  year = {2010},
  keywords = {CSCW},
  }

• ---

  Grauer, M., Metz, D., Müller, U., Karadgi, S., Schäfer, W. & Barth, T. (2010)Towards an integrated virtual value creation chain in sheet metal forming

  IN Advanced Manufacturing and Sustainable Logistics, Pages: 186–197
  [BibTeX]

  @article{grauer_towards_2010,
  title = {Towards an integrated virtual value creation chain in sheet metal forming},
  journal = {Advanced Manufacturing and Sustainable Logistics},
  author = {Grauer, Manfred and Metz, Daniel and Müller, Ulf and Karadgi, Sachin and Schäfer, Walter and Barth, Thomas},
  year = {2010},
  pages = {186--197},
  annote = {Publisher: Springer},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2010)Towards understanding IT needs of social activists: The case of the World Social Forum 2006 organizing process

  IN Communications in Computer and Information Science, Vol. 111 CCIS, Pages: 528–536 doi:10.1007/978-3-642-16318-0_68
  [BibTeX] [Abstract]

  Recent literature has highlighted that most civil society organizations lack IT appropriation in their work practices. There is strong need to focus on this application area to empower these organizations by IT capabilities. As there is not much literature about the specific needs assessment of voulantary organizations, there is a need to carry out ethnographic studies to better understand IT requirements of this sector. In this paper we have investigated the organizing process of the World Social Forum 2006 event in Karachi, Pakistan. World Social Forum is an important gathering of social movements and voulantary organizations across the globe, and organizing such an event requires extensive communication and effective planning skills. The objective of this paper is to highlight the need and importance of this research issue. Our intention is to introduce appropriate technology in the organizing process to facilitate social activists. © 2010 Springer-Verlag.

  @article{saeed_towards_2010,
  title = {Towards understanding {IT} needs of social activists: {The} case of the {World} {Social} {Forum} 2006 organizing process},
  volume = {111 CCIS},
  issn = {18650929},
  doi = {10.1007/978-3-642-16318-0_68},
  abstract = {Recent literature has highlighted that most civil society organizations lack IT appropriation in their work practices. There is strong need to focus on this application area to empower these organizations by IT capabilities. As there is not much literature about the specific needs assessment of voulantary organizations, there is a need to carry out ethnographic studies to better understand IT requirements of this sector. In this paper we have investigated the organizing process of the World Social Forum 2006 event in Karachi, Pakistan. World Social Forum is an important gathering of social movements and voulantary organizations across the globe, and organizing such an event requires extensive communication and effective planning skills. The objective of this paper is to highlight the need and importance of this research issue. Our intention is to introduce appropriate technology in the organizing process to facilitate social activists. © 2010 Springer-Verlag.},
  number = {PART 1},
  journal = {Communications in Computer and Information Science},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2010},
  pages = {528--536},
  annote = {ISBN: 3642163173},
  }

• ---

  Brödner, P., Rohde, M., Stevens, G. & Wulf, V. (2010)Perspektivwechsel auf IS – Von der Systemgestaltung zur Strukturation sozialer Praxis

  IN Proceedings der 10. fachübergreifenden Konferenz Mensch und Computer (MuC’10): Interaktive Kulturen, Pages: 149–158
  [BibTeX] [Abstract]

  Der Beitrag befasst sich mit der theoretischen Fundierung der zweckmäßigen Gestaltung von Informa- tionssystemen. Er trägt zu einem internationalen Diskurs bei, der durch eine grundlegende Arbeit von Hevner et al. (2004) angestoßen wurde. Allerdings wirft deren Perspektive begriffliche und theoreti- sche Schwierigkeiten auf, die in einer eingeschränkten Rezeption pragmatischer Weltsicht wurzeln, auf die sich die Autoren berufen, und die ein unzureichendes Verständnis der Gestaltungsaufgabe zur Folge haben. Abhilfe lässt sich durch eine Erweiterung des theoretischen Rahmens gewinnen, der nicht nur die zu gestaltenden IT-Systeme, sondern vor allem auch deren Wechselwirkungen mit den sozialen Praktiken, die sie modellieren und im Gebrauch zugleich strukturieren, in den Blick nimmt. Diese ontologische und epistemologische Öffnung der Perspektive der Gestaltungswissenschaft hat methodi- sche Konsequenzen, die exemplarisch für die kanonische Aktionsforschung und Unternehmens- Ethnografie als aussichtsreichen neuen Vorgehensweisen erläutert werden. 1

  @article{brodner_perspektivwechsel_2010,
  title = {Perspektivwechsel auf {IS} - {Von} der {Systemgestaltung} zur {Strukturation} sozialer {Praxis}},
  abstract = {Der Beitrag befasst sich mit der theoretischen Fundierung der zweckmäßigen Gestaltung von Informa- tionssystemen. Er trägt zu einem internationalen Diskurs bei, der durch eine grundlegende Arbeit von Hevner et al. (2004) angestoßen wurde. Allerdings wirft deren Perspektive begriffliche und theoreti- sche Schwierigkeiten auf, die in einer eingeschränkten Rezeption pragmatischer Weltsicht wurzeln, auf die sich die Autoren berufen, und die ein unzureichendes Verständnis der Gestaltungsaufgabe zur Folge haben. Abhilfe lässt sich durch eine Erweiterung des theoretischen Rahmens gewinnen, der nicht nur die zu gestaltenden IT-Systeme, sondern vor allem auch deren Wechselwirkungen mit den sozialen Praktiken, die sie modellieren und im Gebrauch zugleich strukturieren, in den Blick nimmt. Diese ontologische und epistemologische Öffnung der Perspektive der Gestaltungswissenschaft hat methodi- sche Konsequenzen, die exemplarisch für die kanonische Aktionsforschung und Unternehmens- Ethnografie als aussichtsreichen neuen Vorgehensweisen erläutert werden. 1},
  journal = {Proceedings der 10. fachübergreifenden Konferenz Mensch und Computer (MuC'10): Interaktive Kulturen},
  author = {Brödner, Peter and Rohde, Markus and Stevens, Gunnar and Wulf, Volker},
  year = {2010},
  pages = {149--158},
  annote = {ISBN: 978-3-486-70408-2},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2010)An empirical study of IT use in pakistani civil society organizations

  IN Communications in Computer and Information Science, Vol. 111 CCIS, Pages: 521–527 doi:10.1007/978-3-642-16318-0_67
  [BibTeX] [Abstract]

  As voulantary organizations are differnt from business and governmental organizations in terms of structure, working methodologies and decision making, we are interested in the specific IT requirements and technology use in this sector. In this paper we investigate the Pakistani civil society sector to analyze the involvement of technology in their work settings. The paper also discusses two successful virtual voulantary organizations to highlight the potential of new media. The findings suggest that lack of technological and financial resources hinder them to adopt innovative solutions. The technological use is mostly limited, but the realization of its importance and urge to establish ICT infrastructures exist. So there is need for appropriating technology so that this sector in collaboration with government institutions can serve the public in a better way in new knowledge society. © 2010 Springer-Verlag.

  @article{saeed_empirical_2010,
  title = {An empirical study of {IT} use in pakistani civil society organizations},
  volume = {111 CCIS},
  issn = {18650929},
  doi = {10.1007/978-3-642-16318-0_67},
  abstract = {As voulantary organizations are differnt from business and governmental organizations in terms of structure, working methodologies and decision making, we are interested in the specific IT requirements and technology use in this sector. In this paper we investigate the Pakistani civil society sector to analyze the involvement of technology in their work settings. The paper also discusses two successful virtual voulantary organizations to highlight the potential of new media. The findings suggest that lack of technological and financial resources hinder them to adopt innovative solutions. The technological use is mostly limited, but the realization of its importance and urge to establish ICT infrastructures exist. So there is need for appropriating technology so that this sector in collaboration with government institutions can serve the public in a better way in new knowledge society. © 2010 Springer-Verlag.},
  number = {PART 1},
  journal = {Communications in Computer and Information Science},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2010},
  pages = {521--527},
  annote = {ISBN: 3642163173 {\textbackslash}textbar 9783642163173},
  }

• ---

  Saeed, S. & Rohde, M. (2010)Computer Enabled Social Movements? Usage of a collaborative web platform within the European Social Forum

  IN 9th International Conference on the Design of Cooperative Systems, Pages: 245–264 doi:10.1007/978-1-84996-211-7
  [BibTeX]

  @article{saeed_computer_2010,
  title = {Computer {Enabled} {Social} {Movements}? {Usage} of a collaborative web platform within the {European} {Social} {Forum}},
  doi = {10.1007/978-1-84996-211-7},
  journal = {9th International Conference on the Design of Cooperative Systems},
  author = {Saeed, Saqib and Rohde, Markus},
  year = {2010},
  keywords = {community informatics, ethnographic case study, facilitation of communities, sector, technology and the third, web 2},
  pages = {245--264},
  annote = {ISBN: 978-1-84996-210-0},
  }

• ---

  Boden, A., Draxler, S. & Wulf, V. (2010)Aneignungspraktiken von Software-Entwicklern beim Offshoring Fallstudie eines kleinen deutschen Softwareunternehmens

  IN Wirtschaftsinformatik, Pages: 755–766
  [BibTeX]

  @article{boden_aneignungspraktiken_2010,
  title = {Aneignungspraktiken von {Software}-{Entwicklern} beim {Offshoring} {Fallstudie} eines kleinen deutschen {Softwareunternehmens}},
  journal = {Wirtschaftsinformatik},
  author = {Boden, Alexander and Draxler, Sebastian and Wulf, Volker},
  year = {2010},
  keywords = {A-Paper},
  pages = {755--766},
  annote = {ISBN: 978-3-941875-31-9},
  }

• ---

  Stevens, G., Pipek, V. & Wulf, V. (2010)Appropriation Infrastructure: Mediating Appropriation and Production Work

  IN Journal of Organizational and End User Computing (JOEUC), Vol. 22, Pages: 58–81
  [BibTeX]

  @article{stevens_appropriation_2010,
  title = {Appropriation {Infrastructure}: {Mediating} {Appropriation} and {Production} {Work}},
  volume = {22},
  number = {2},
  journal = {Journal of Organizational and End User Computing (JOEUC)},
  author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker},
  year = {2010},
  keywords = {CSCW, CONTici},
  pages = {58--81},
  }

• ---

  Weibert, A. & Wulf, V. (2010)“All of a sudden we had this dialogue…”: Intercultural computer clubs’ contribution to sustainable integration

  IN Proceedings of the 3rd international conference on Intercultural collaboration – ICIC ’10, Pages: 93–102 doi:10.1145/1841853.1841868
  [BibTeX] [Download PDF]

  @article{weibert_all_2010,
  title = {"{All} of a sudden we had this dialogue...": {Intercultural} computer clubs' contribution to sustainable integration},
  url = {http://dl.acm.org/citation.cfm?id=1841853.1841868},
  doi = {10.1145/1841853.1841868},
  journal = {Proceedings of the 3rd international conference on Intercultural collaboration - ICIC '10},
  author = {Weibert, Anne and Wulf, Volker},
  year = {2010},
  keywords = {Come\_In, PRAXLABS},
  pages = {93--102},
  annote = {ISBN: 9781450301084},
  }

• ---

  Plogmann, S., Adeel, M., Nett, B. & Wulf, V. (2010)The Role of Social Capital and Cooperation Infrastructures within Microfinance

  IN Proceedings of the 9th International Conference on Designing Cooperative Systems, Pages: 223–244
  [BibTeX] [Abstract]

  Direct deliberative democracy presents a conceptually attractive model of civic governance – particularly relevant at local scale. We outline the ‘work’ of direct deliberative democracy by considering its underlying principles and objectives, and discuss four fundamental challenges that are commonly proposed: the difficulty of coordinating direct participation, the expertise required of participants, the often underestimated dynamics of power in direct action, and that deliberation is not necessarily the sole, ideal mode of participation. At hand of a case study of an online ‘community of interest’, the paper investigates the potential role of social media to facilitate this work, and to mitigate the challenges cited.

  @article{plogmann_role_2010,
  title = {The {Role} of {Social} {Capital} and {Cooperation} {Infrastructures} within {Microfinance}},
  abstract = {Direct deliberative democracy presents a conceptually attractive model of civic governance – particularly relevant at local scale. We outline the 'work' of direct deliberative democracy by considering its underlying principles and objectives, and discuss four fundamental challenges that are commonly proposed: the difficulty of coordinating direct participation, the expertise required of participants, the often underestimated dynamics of power in direct action, and that deliberation is not necessarily the sole, ideal mode of participation. At hand of a case study of an online 'community of interest', the paper investigates the potential role of social media to facilitate this work, and to mitigate the challenges cited.},
  journal = {Proceedings of the 9th International Conference on Designing Cooperative Systems},
  author = {Plogmann, Simon and Adeel, Muhammad and Nett, Bernhard and Wulf, Volker},
  year = {2010},
  keywords = {Microfinance},
  pages = {223--244},
  }

• ---

  Yetim, F., Dörner, C. & Pipek, V. (2010)Unterstützung von Softwareanpassungen in Kleinen und Mittelständischen Unternehmen: Wege zu einer Anpassungskultur

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 9, Pages: 31–37
  [BibTeX]

  @article{yetim_unterstutzung_2010,
  title = {Unterstützung von {Softwareanpassungen} in {Kleinen} und {Mittelständischen} {Unternehmen}: {Wege} zu einer {Anpassungskultur}},
  volume = {9},
  number = {2},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Yetim, Fahri and Dörner, Christian and Pipek, Volkmar},
  year = {2010},
  keywords = {CSCW, EUDISMES},
  pages = {31--37},
  }

• ---

  Draxler, S., Sander, H. & Stevens, G. (2010)Provisioning 2 . 0 : Diffusion kleinteiliger Software in sozialen Netzwerken

  IN Multikonferenz Wirtschaftsinformatik (MKWI), Pages: 665–677
  [BibTeX]

  @article{draxler_provisioning_2010,
  title = {Provisioning 2 . 0 : {Diffusion} kleinteiliger {Software} in sozialen {Netzwerken}},
  journal = {Multikonferenz Wirtschaftsinformatik (MKWI)},
  author = {Draxler, Sebastian and Sander, Hendrik and Stevens, Gunnar},
  year = {2010},
  pages = {665--677},
  annote = {ISBN: 3941875310},
  }

• ---

  Pipek, V., Rosson, M., de Ruyter, B. & Wulf, V. (2010)End User Development

  IN Special Issue of the Journal of Organizational and End User Computing (JOEUC), Vol. 22
  [BibTeX]

  @article{pipek_end_2010,
  title = {End {User} {Development}},
  volume = {22},
  number = {2,3},
  journal = {Special Issue of the Journal of Organizational and End User Computing (JOEUC)},
  author = {Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris and Wulf, Volker},
  year = {2010},
  keywords = {CSCW, CONTici},
  }

• ---

  Metz, D., Grauer, M., Reichert, O. & Schäfer, W. (2010)An approach to avoid collisions in sheet metal forming during early stages of production planning

  IN An approach to avoid collisions in sheet metal forming during early stages of production planning, Pages: 821–828
  [BibTeX]

  @article{metz_approach_2010,
  title = {An approach to avoid collisions in sheet metal forming during early stages of production planning},
  journal = {An approach to avoid collisions in sheet metal forming during early stages of production planning},
  author = {Metz, Daniel and Grauer, Manfred and Reichert, O. and Schäfer, Walter},
  year = {2010},
  pages = {821--828},
  annote = {Place: Vienna, Austria},
  }

• ---

  Budweg, S., Draxler, S., Lohmann, S., Asarnusch, R. & Stevens, G. (2010)Open Design Spaces – – Socially Crafting Interactive Experiences

  IN \textbackslashtextbackslashldots Designing Interactive \textbackslashtextbackslashldots, Vol. 7, Pages: 5–7 doi:10.1145/1858171.1858261
  [BibTeX] [Abstract] [Download PDF]

  Engaging end-users and user communities to take an active part in the co-creation, evolution, and appropriation of modern, interactive systems has become an increasingly important issue over the last years. Bringing together existing research and experiences as well as new challenges such as long-term, large-scale, or highly distributed stakeholders has led to the notion of Open Design Spaces (ODS) to frame and reflect current developments of distributed co-design. Several, formerly often separated strands of research covering different aspects of these challenges have emerged and led to a growing community of researchers and practitioners building on concepts such as Participatory Design, Meta-Design, and End-User Development. Building on two successful predecessors on the topic with more than 50 international researchers and practitioners, the workshop at DIS 2010 focuses particularly on social aspects and community co-creation in Open Design Spaces. © 2010 ACM.

  @article{budweg_open_2010,
  title = {Open {Design} {Spaces} – – {Socially} {Crafting} {Interactive} {Experiences}},
  volume = {7},
  url = {http://dl.acm.org/citation.cfm?id=1858261},
  doi = {10.1145/1858171.1858261},
  abstract = {Engaging end-users and user communities to take an active part in the co-creation, evolution, and appropriation of modern, interactive systems has become an increasingly important issue over the last years. Bringing together existing research and experiences as well as new challenges such as long-term, large-scale, or highly distributed stakeholders has led to the notion of Open Design Spaces (ODS) to frame and reflect current developments of distributed co-design. Several, formerly often separated strands of research covering different aspects of these challenges have emerged and led to a growing community of researchers and practitioners building on concepts such as Participatory Design, Meta-Design, and End-User Development. Building on two successful predecessors on the topic with more than 50 international researchers and practitioners, the workshop at DIS 2010 focuses particularly on social aspects and community co-creation in Open Design Spaces. © 2010 ACM.},
  number = {2},
  journal = {{\textbackslash}textbackslashldots Designing Interactive {\textbackslash}textbackslashldots},
  author = {Budweg, Steffen and Draxler, Sebastian and Lohmann, Steffen and Asarnusch, Rashid and Stevens, Gunnar},
  year = {2010},
  pages = {5--7},
  annote = {ISBN: 9781450301039},
  }

• ---

  Grauer, M., Karadgi, S., Müller, U., Metz, D. & Schäfer, W. (2010)Online Control of Manufacturing Processes utilizing Case-Based Reasoning and Fuzzy Search

  IN 9th Int. Conference on Application of Fuzzy Systems and Soft Computing (ICAFS 2010), Pages: 245–254
  [BibTeX]

  @article{grauer_online_2010,
  title = {Online {Control} of {Manufacturing} {Processes} utilizing {Case}-{Based} {Reasoning} and {Fuzzy} {Search}},
  journal = {9th Int. Conference on Application of Fuzzy Systems and Soft Computing (ICAFS 2010)},
  author = {Grauer, Manfred and Karadgi, Sachin and Müller, Ulf and Metz, Daniel and Schäfer, Walter},
  year = {2010},
  pages = {245--254},
  annote = {Publisher: Springer},
  }

• ---

  Reichling, T., Moos, B., Rohde, M. & Wulf, V. (2010)Towards Regional Clusters: Networking Events, Collaborative Research, and the Business Finder

  IN From CSCW to Web 2.0: European Developments in Collaborative Design, Pages: 43–61
  [BibTeX]

  @article{reichling_towards_2010,
  title = {Towards {Regional} {Clusters}: {Networking} {Events}, {Collaborative} {Research}, and the {Business} {Finder}},
  journal = {From CSCW to Web 2.0: European Developments in Collaborative Design},
  author = {Reichling, Tim and Moos, Benjamin and Rohde, Markus and Wulf, Volker},
  year = {2010},
  pages = {43--61},
  }

• ---

  Wulf, V., Pipek, V., Rosson, M. & de Ruyter, B. (2010)New matters in End-User Development: Enculturing Qualities

  IN Special Issue on End-User Development Vol. 1 of the International Journal of Organizational and End User Computing (JOEUC), Vol. 22, Pages: i–vii
  [BibTeX]

  @article{wulf_new_2010,
  title = {New matters in {End}-{User} {Development}: {Enculturing} {Qualities}},
  volume = {22},
  number = {1},
  journal = {Special Issue on End-User Development Vol. 1 of the International Journal of Organizational and End User Computing (JOEUC)},
  author = {Wulf, Volker and Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris},
  year = {2010},
  keywords = {CSCW},
  pages = {i--vii},
  }

• ---

  Simperl, E., Cuel, R. & Rohde, M. (2010)Incentives and Motivation for Web-Based Collaboration (Webcentives), Workshop abstract

  IN Workshop Proceedings of 9th International Conference on the Design of Cooperative Systems. International Reports on Socio-Informatics (IRSI), Vol. 7, Pages: 310
  [BibTeX]

  @article{simperl_incentives_2010,
  title = {Incentives and {Motivation} for {Web}-{Based} {Collaboration} ({Webcentives}), {Workshop} abstract},
  volume = {7},
  number = {1},
  journal = {Workshop Proceedings of 9th International Conference on the Design of Cooperative Systems. International Reports on Socio-Informatics (IRSI)},
  author = {Simperl, Elena and Cuel, Roberta and Rohde, Markus},
  year = {2010},
  pages = {310},
  }

2009

• ---

  Dörner, C., Draxler, S., Pipek, V. & Wulf, V. (2009)End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems

  IN IEEE Software, Vol. 26, Pages: 45–51 doi:10.1109/MS.2009.127
  [BibTeX] [Download PDF]

  @article{dorner_end_2009,
  title = {End {Users} at the {Bazaar}: {Designing} {Next}-{Generation} {Enterprise} {Resource} {Planning} {Systems}},
  volume = {26},
  url = {http://dx.doi.org/10.1109/MS.2009.127},
  doi = {10.1109/MS.2009.127},
  number = {5},
  journal = {IEEE Software},
  author = {Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Wulf, Volker},
  month = sep,
  year = {2009},
  keywords = {A-Paper, CSCW, software engineering, PRAXLABS, EUDISMES, business, domain-specific architectures, graphical user interfaces, visual programming, workflow management},
  pages = {45--51},
  annote = {Place: Los Alamitos, CA, USA Publisher: IEEE Computer Society Press},
  }

• ---

  Stevens, G. & Wulf, V. (2009)Computer-supported access control

  IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 16, Pages: 1–26 doi:10.1145/1592440.1592441
  [BibTeX] [Download PDF]

  @article{stevens_computer-supported_2009,
  title = {Computer-supported access control},
  volume = {16},
  issn = {10730516},
  url = {http://portal.acm.org/citation.cfm?doid=1592440.1592441},
  doi = {10.1145/1592440.1592441},
  number = {3},
  journal = {ACM Transactions on Computer-Human Interaction (ToCHI)},
  author = {Stevens, Gunnar and Wulf, Volker},
  year = {2009},
  keywords = {A-Paper},
  pages = {1--26},
  }

• ---

  Hess, J. & Wulf, V. (2009)Explore social behavior around rich-media: a structured diary study

  IN Proceedings of the seventh european conference on European interactive television conference, Pages: 215–218 doi:10.1145/1542084.1542127
  [BibTeX] [Abstract] [Download PDF]

  Nós desenvolvemos um diário de mídia estruturada, para facilitar o entendimento de atividades sociais em torno de rich-media consumo. O diário permite que os participantes para documentar eventos sociais na vida cotidiana. Mesmo que os diários eram o nosso método primário, nós adicionamos canetas e uma câmera digital para o pacote de documentação. Para avaliar esses pacotes, nós demos a eles a nove famílias para obter insights sobre práticas sociais em torno de TV e Vídeo Consumo. Neste artigo apresentamos o método diário e refletir sobre seu uso.

  @article{hess_explore_2009,
  title = {Explore social behavior around rich-media: a structured diary study},
  url = {http://dl.acm.org/citation.cfm?id=1542127},
  doi = {10.1145/1542084.1542127},
  abstract = {Nós desenvolvemos um diário de mídia estruturada, para facilitar o entendimento de atividades sociais em torno de rich-media consumo. O diário permite que os participantes para documentar eventos sociais na vida cotidiana. Mesmo que os diários eram o nosso método primário, nós adicionamos canetas e uma câmera digital para o pacote de documentação. Para avaliar esses pacotes, nós demos a eles a nove famílias para obter insights sobre práticas sociais em torno de TV e Vídeo Consumo. Neste artigo apresentamos o método diário e refletir sobre seu uso.},
  journal = {Proceedings of the seventh european conference on European interactive television conference},
  author = {Hess, Jan and Wulf, Volker},
  year = {2009},
  keywords = {avaliação, Estudo diário, uso de mídia avançada},
  pages = {215--218},
  annote = {ISBN: 9781605583402},
  }

• ---

  Reichling, T. & Wulf, V. (2009)Expert Recommender Systems in Practice : Evaluating Semi-automatic Profile Generation

  IN Proceedings of the Conference on Human Factors in Computing Systems (CHI), Pages: 59–68 doi:10.1145/1518701.1518712
  [BibTeX] [Abstract]

  Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this functionality and discusses impacts from an organizational perspective.

  @article{reichling_expert_2009,
  title = {Expert {Recommender} {Systems} in {Practice} : {Evaluating} {Semi}-automatic {Profile} {Generation}},
  doi = {10.1145/1518701.1518712},
  abstract = {Expert recommender systems (ERS) are considered a promising technology in knowledge management. However, there are very few studies which evaluated their appropriation in practice. In this paper, we present results of a case study of expert recommender technology in a large European industrial association. Unlike existing expert recommender approaches, the system involves users in selecting textual documents for semi-automatic profile generation. Our study focuses on the appropriation of this functionality and discusses impacts from an organizational perspective.},
  journal = {Proceedings of the Conference on Human Factors in Computing Systems (CHI)},
  author = {Reichling, Tim and Wulf, Volker},
  year = {2009},
  keywords = {Knowledge Management, a-paper, Expertise Recommender System, Second Wave},
  pages = {59--68},
  annote = {ISBN: 9781605582467},
  }

• ---

  Ramirez, L., Denef, S. & Dyrks, T. (2009)Towards human-centered support for indoor navigation

  IN Proceedings of the Conference on Human Factors in Computing Systems (CHI), Pages: 1279–1282 doi:10.1145/1518701.1518893
  [BibTeX] [Abstract]

  This paper presents a new perspective for the design of indoor navigation support. In contrast to technology oriented approaches coming from Context Awareness research, we argue for a wider focus that complements the technical question of providing precise indoor location with the development of more effective navigation practices based on technology available today. Starting from research on indoor navigation conducted with the Paris Fire Brigade, we present two design concepts aimed at supporting firefighters in creating and finding their own paths, together with some of the design strategies that informed the creation of these concepts.

  @article{ramirez_towards_2009,
  title = {Towards human-centered support for indoor navigation},
  doi = {10.1145/1518701.1518893},
  abstract = {This paper presents a new perspective for the design of indoor navigation support. In contrast to technology oriented approaches coming from Context Awareness research, we argue for a wider focus that complements the technical question of providing precise indoor location with the development of more effective navigation practices based on technology available today. Starting from research on indoor navigation conducted with the Paris Fire Brigade, we present two design concepts aimed at supporting firefighters in creating and finding their own paths, together with some of the design strategies that informed the creation of these concepts.},
  journal = {Proceedings of the Conference on Human Factors in Computing Systems (CHI)},
  author = {Ramirez, Leonardo and Denef, Sebastian and Dyrks, Tobias},
  year = {2009},
  keywords = {A-Paper},
  pages = {1279--1282},
  annote = {ISBN: 9781605582467},
  }

• ---

  Yetim, F. (2009)From Communicative Action Theory to Socio- Technical Artifacts : Presentation of Three System Prototypes

  IN Philosophy of Science and structurally Business, Pages: 23–42
  [BibTeX]

  @article{yetim_communicative_2009,
  title = {From {Communicative} {Action} {Theory} to {Socio}- {Technical} {Artifacts} : {Presentation} of {Three} {System} {Prototypes}},
  journal = {Philosophy of Science and structurally Business},
  author = {Yetim, Fahri},
  year = {2009},
  pages = {23--42},
  }

• ---

  Nett, B., Boden, A. & Wulf, V. (2009)Offshoring in kleinen und mittleren Unternehmen der Softwareindustrie

  IN HMD. Praxis der Wirtschaftsinformatik, Vol. 265, Pages: 92–100
  [BibTeX] [Abstract]

  Um ihre Wettbewerbsvorteile nicht zu verlieren, sind kleine und mittlere Unternehmen (KMU) der Softwareindustrie beim Offshoring auf ein hohes Maß an Flexibilität angewiesen. Die häufig für Offshoring empfohlene Formalisierung der Softwareentwicklung ist daher für KMU nur mit Einschränkungen möglich. Um die praxis-relevanten Probleme deutscher KMU im Kontext von Offshoring besser zu verstehen, untersuchen wir diese mittels qualitativer empirischer Forschungsmethoden. Wir zeigen anhand einer Einzelfallstudie, dass KMU im Rahmen von Offshoring häufig gezwungen sind, ihren Offshore-Entwicklern mehr Autonomie einzuräumen, als ursprünglich gewünscht wurde. Die geografische Verteilung von Kompetenz und Wissen erfordert dabei ständige informelle Abstimmungsprozesse zwischen den Teams. Diese sogenannte Artikulationsarbeit kann – als Pendant zu formellen Formen von Koordination – offenbar durch formale Koordinationswerkzeuge (etwa Fehlerdatenbanken) unterstützt, aber nicht ersetzt werden. Für KMU der Softwareindustrie kann es daher beim Offshoring notwendig sein, auf ein synergetisches Verhältnis zwischen formeller Koordination und informeller Artikulationsarbeit zu achten, statt die Entwicklung einseitig zu formalisieren.

  @article{nett_offshoring_2009,
  title = {Offshoring in kleinen und mittleren {Unternehmen} der {Softwareindustrie}},
  volume = {265},
  abstract = {Um ihre Wettbewerbsvorteile nicht zu verlieren, sind kleine und mittlere Unternehmen (KMU) der Softwareindustrie beim Offshoring auf ein hohes Maß an Flexibilität angewiesen. Die häufig für Offshoring empfohlene Formalisierung der Softwareentwicklung ist daher für KMU nur mit Einschränkungen möglich. Um die praxis-relevanten Probleme deutscher KMU im Kontext von Offshoring besser zu verstehen, untersuchen wir diese mittels qualitativer empirischer Forschungsmethoden. Wir zeigen anhand einer Einzelfallstudie, dass KMU im Rahmen von Offshoring häufig gezwungen sind, ihren Offshore-Entwicklern mehr Autonomie einzuräumen, als ursprünglich gewünscht wurde. Die geografische Verteilung von Kompetenz und Wissen erfordert dabei ständige informelle Abstimmungsprozesse zwischen den Teams. Diese sogenannte Artikulationsarbeit kann - als Pendant zu formellen Formen von Koordination - offenbar durch formale Koordinationswerkzeuge (etwa Fehlerdatenbanken) unterstützt, aber nicht ersetzt werden. Für KMU der Softwareindustrie kann es daher beim Offshoring notwendig sein, auf ein synergetisches Verhältnis zwischen formeller Koordination und informeller Artikulationsarbeit zu achten, statt die Entwicklung einseitig zu formalisieren.},
  journal = {HMD. Praxis der Wirtschaftsinformatik},
  author = {Nett, Bernhard and Boden, Alexander and Wulf, Volker},
  year = {2009},
  keywords = {Artos},
  pages = {92--100},
  }

• ---

  Livari, N., Karasti, H., Molin-Juustila, T., Salmela, S., Syrjänen, A. L. & Halkola, E. (2009)Mediation between design and use: Revisiting five empirical studies

  IN Human IT – Journal for Information Technology Studies as a Human Science, Vol. 10, Pages: 81–126
  [BibTeX] [Abstract]

  This article investigates mediation between design and use, related\${\textbackslash}textbackslashbackslash\$nto which there is an abundant literature in information technology\${\textbackslash}textbackslashbackslash\$n(IT) research. However, the existing literature is fragmented and\${\textbackslash}textbackslashbackslash\$nunconnected. This analysis is motivated by revisiting five empirical\${\textbackslash}textbackslashbackslash\$nstudies that address the relationship between design and use. Our\${\textbackslash}textbackslashbackslash\$ncollaborative, inductive analysis has revealed mediation as highly\${\textbackslash}textbackslashbackslash\$ninfluential in these studies, but in a multitude of different forms.\${\textbackslash}textbackslashbackslash\$nEach study is discussed in relation to three themes: design, use,\${\textbackslash}textbackslashbackslash\$nand mediation. The key observations related to each study are highlighted.\${\textbackslash}textbackslashbackslash\$nThereafier, a categorization of forms of mediation is introduced\${\textbackslash}textbackslashbackslash\$nand discussed. The forms are labeled: 1) people in intermediary positions;\${\textbackslash}textbackslashbackslash\$n2) representations used in/for mediation; 3) collaborative methods;\${\textbackslash}textbackslashbackslash\$nand 4) long-term integrative forums. In addition, related to each\${\textbackslash}textbackslashbackslash\$nform, interesting aspects characterizing that particular form of\${\textbackslash}textbackslashbackslash\$nmediation are discussed. The article concludes that mediation clearly\${\textbackslash}textbackslashbackslash\$nis a complex phenomenon in need of further study. A number of interesting\${\textbackslash}textbackslashbackslash\$npaths for future work are identified. ©The authors Published by\${\textbackslash}textbackslashbackslash\$nthe University College of Bor{\textbackslash}textbackslashaas.

  @article{livari_mediation_2009,
  title = {Mediation between design and use: {Revisiting} five empirical studies},
  volume = {10},
  issn = {14021501},
  abstract = {This article investigates mediation between design and use, related\${\textbackslash}textbackslashbackslash\$nto which there is an abundant literature in information technology\${\textbackslash}textbackslashbackslash\$n(IT) research. However, the existing literature is fragmented and\${\textbackslash}textbackslashbackslash\$nunconnected. This analysis is motivated by revisiting five empirical\${\textbackslash}textbackslashbackslash\$nstudies that address the relationship between design and use. Our\${\textbackslash}textbackslashbackslash\$ncollaborative, inductive analysis has revealed mediation as highly\${\textbackslash}textbackslashbackslash\$ninfluential in these studies, but in a multitude of different forms.\${\textbackslash}textbackslashbackslash\$nEach study is discussed in relation to three themes: design, use,\${\textbackslash}textbackslashbackslash\$nand mediation. The key observations related to each study are highlighted.\${\textbackslash}textbackslashbackslash\$nThereafier, a categorization of forms of mediation is introduced\${\textbackslash}textbackslashbackslash\$nand discussed. The forms are labeled: 1) people in intermediary positions;\${\textbackslash}textbackslashbackslash\$n2) representations used in/for mediation; 3) collaborative methods;\${\textbackslash}textbackslashbackslash\$nand 4) long-term integrative forums. In addition, related to each\${\textbackslash}textbackslashbackslash\$nform, interesting aspects characterizing that particular form of\${\textbackslash}textbackslashbackslash\$nmediation are discussed. The article concludes that mediation clearly\${\textbackslash}textbackslashbackslash\$nis a complex phenomenon in need of further study. A number of interesting\${\textbackslash}textbackslashbackslash\$npaths for future work are identified. ©The authors Published by\${\textbackslash}textbackslashbackslash\$nthe University College of Bor{\textbackslash}textbackslashaas.},
  number = {2},
  journal = {Human IT - Journal for Information Technology Studies as a Human Science},
  author = {Livari, Netta and Karasti, Helena and Molin-Juustila, Tonja and Salmela, Sari and Syrjänen, Anna Liisa and Halkola, Eija},
  year = {2009},
  keywords = {cscw, Design, Inductive interpretive analysis, Mediation, Practice, Qualitative field study, Use},
  pages = {81--126},
  }

• ---

  Reuter, C., Pipek, V. & Müller, C. (2009)Avoiding crisis in communication: a computer-supported training approach for emergency management

  IN International Journal of Emergency Management (IJEM), Vol. 6, Pages: 356–368
  [BibTeX] [Abstract] [Download PDF]

  Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.

  @article{reuter_avoiding_2009-1,
  title = {Avoiding crisis in communication: a computer-supported training approach for emergency management},
  volume = {6},
  url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_avoidingcrisisincommunication_intjournem_2009.pdf http://www.inderscience.com/search/index.php?action=record&rec_id=31571},
  abstract = {Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.},
  number = {3-4},
  journal = {International Journal of Emergency Management (IJEM)},
  author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia},
  year = {2009},
  keywords = {italg, cscw, CSCW, Germany, collaborative training, computer-supported collaborative learning, computer-supported cooperative work, crisis, crisis communication, crisis communications, crisis management, crisis management systems, crisis training, cscl, electricity provider, electricity providers, emergency management, interorganisational training., management systems, RWE},
  pages = {356--368},
  }

• ---

  Schwartz, T., Meurer, J. & Stevens, G. (2009)On the Social Construction of Open Innovation

  IN Proceedings of the International Workshop on Open Design Spaces (ODS ’09) held in conjunction with the 2nd International Symposium on End User Developments (IS-EUD 2009)
  [BibTeX]

  @article{schwartz_social_2009,
  title = {On the {Social} {Construction} of {Open} {Innovation}},
  journal = {Proceedings of the International Workshop on Open Design Spaces (ODS '09) held in conjunction with the 2nd International Symposium on End User Developments (IS-EUD 2009)},
  author = {Schwartz, Tobias and Meurer, Johanna and Stevens, Gunnar},
  year = {2009},
  }

• ---

  Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspective on the Design and Use of Information Technology

  IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
  [BibTeX] [Download PDF]

  @article{pipek_infrastructuring_2009-2,
  title = {Infrastructuring: {Towards} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}},
  volume = {10},
  url = {https://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf},
  number = {5},
  journal = {Journal of the Association of Information System (JAIS)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2009},
  keywords = {CSCW, MdK, CONTici},
  pages = {306--332},
  }

• ---

  Hannemann, A., Happel, H., Jarke, M., Klamma, R., Lohmann, S., Maalej, W. & Wulf, V. (2009)Social Aspects in Software Engineering

  IN Program, Pages: 239–242
  [BibTeX]

  @article{hannemann_social_2009,
  title = {Social {Aspects} in {Software} {Engineering}},
  journal = {Program},
  author = {Hannemann, Anna and Happel, Hans-jörg and Jarke, Matthias and Klamma, Ralf and Lohmann, Steffen and Maalej, Walid and Wulf, Volker},
  year = {2009},
  pages = {239--242},
  }

• ---

  Draxler, S., Sander, H., Jain, P., Jung, A. & Stevens, G. (2009)Peerclipse: Tool Awareness in Local Communities

  , Pages: 19
  [BibTeX]

  @article{draxler_peerclipse_2009,
  title = {Peerclipse: {Tool} {Awareness} in {Local} {Communities}},
  author = {Draxler, Sebastian and Sander, Hendrik and Jain, Piyush and Jung, Adrian and Stevens, Gunnar},
  year = {2009},
  pages = {19},
  }

• ---

  Stevens, G. & Nett, B. (2009)Business Ethnography as a research method to support evolutionary design

  IN Schnitte durch das Hier und Jetzt, Qualitative Methoden medienwissenschaftlicher Gegenwartsforschung, Vol. 2, Pages: 119–136
  [BibTeX] [Download PDF]

  @article{stevens_business_2009,
  title = {Business {Ethnography} as a research method to support evolutionary design},
  volume = {2},
  url = {https://www.wineme.uni-siegen.de/paper/2009/stevens-nett_ethnography_evolutionary-design_2009.pdf},
  journal = {Schnitte durch das Hier und Jetzt, Qualitative Methoden medienwissenschaftlicher Gegenwartsforschung},
  author = {Stevens, Gunnar and Nett, Bernhard},
  year = {2009},
  pages = {119--136},
  }

• ---

  Müller, C., Lewkowicz, M., Pipek, V. & Rohde, M. (2009)Enhancing Interaction Spaces by Social Media for the Elderly

  IN International Reports on Socio-Informatics (IRSI), Vol. 6, Pages: 3–7
  [BibTeX] [Abstract] [Download PDF]

  The extension of CSCW research towards new domains, such as the home, has brought up many ideas to support ageing in place. However, the social wellbeing as a pivotal pillar of healthiness besides physical and psychical health has not gained much attention yet. With a workshop at the European Conference on Computer-Supported Cooperative Work in 2009, we opened a forum for research in the area of social wellbeing of the elderly by means of focusing on social media. By bringing together CSCW and social media researchers we wish to open up discussions on the development of new interaction and coordination spaces for wellbeing and social support which enhance the spaces of physical home environments.

  @article{muller_enhancing_2009,
  title = {Enhancing {Interaction} {Spaces} by {Social} {Media} for the {Elderly}},
  volume = {6},
  url = {http://www.iisi.de/international-reports-on-socio-informatics-irsi/},
  abstract = {The extension of CSCW research towards new domains, such as the home, has brought up many ideas to support ageing in place. However, the social wellbeing as a pivotal pillar of healthiness besides physical and psychical health has not gained much attention yet. With a workshop at the European Conference on Computer-Supported Cooperative Work in 2009, we opened a forum for research in the area of social wellbeing of the elderly by means of focusing on social media. By bringing together CSCW and social media researchers we wish to open up discussions on the development of new interaction and coordination spaces for wellbeing and social support which enhance the spaces of physical home environments.},
  number = {3},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Müller, Claudia and Lewkowicz, Myriam and Pipek, Volkmar and Rohde, Markus},
  year = {2009},
  keywords = {italg},
  pages = {3--7},
  }

• ---

  Boden, A. & Nett, B. (2009)Trust and social capital: Revisiting an offshoring failure story of a small German software company

  IN 2009 Europaean Conference on Computer Supported Cooperative Work (ECSCW), Pages: 123–142 doi:10.1007/978-1-84882-854-4_7
  [BibTeX] [Abstract] [Download PDF]

  While work organization and social capital are known to be important factors for offshoring success, there is little empirical evidence on how these aspects evolve in the course of offshoring projects. In the literature, trust has been discussed as a personal disposition to abstain from control in a given situation, and was found to remain surprisingly stable in some cases. By analyzing the relation between control and trust in the course of a failed offshoring project, we want to add to the discussion on social capital as a factor for successful offshoring. The results of our long-term ethnographic study are somewhat paradox: in our case, ongoing conflicts motivated attempts to strengthen control, although personal trust and social capital remained strong. Despite the fact that the confidence of the partners in their offshoring project was weakened over time, the trust among the partners prevailed. However, social capital was not only unable to save the offshoring project—it also seemed to hinder the conflict resolution in some regards. Therefore, we argue that while social capital is an important factor, it should not be regarded as a context-free asset, but rather (in Bourdieus perspective) as a risky investment.

  @article{boden_trust_2009,
  title = {Trust and social capital: {Revisiting} an offshoring failure story of a small {German} software company},
  url = {http://www.springerlink.com/index/M217N5717666163L.pdf},
  doi = {10.1007/978-1-84882-854-4_7},
  abstract = {While work organization and social capital are known to be important factors for offshoring success, there is little empirical evidence on how these aspects evolve in the course of offshoring projects. In the literature, trust has been discussed as a personal disposition to abstain from control in a given situation, and was found to remain surprisingly stable in some cases. By analyzing the relation between control and trust in the course of a failed offshoring project, we want to add to the discussion on social capital as a factor for successful offshoring. The results of our long-term ethnographic study are somewhat paradox: in our case, ongoing conflicts motivated attempts to strengthen control, although personal trust and social capital remained strong. Despite the fact that the confidence of the partners in their offshoring project was weakened over time, the trust among the partners prevailed. However, social capital was not only unable to save the offshoring project—it also seemed to hinder the conflict resolution in some regards. Therefore, we argue that while social capital is an important factor, it should not be regarded as a context-free asset, but rather (in Bourdieus perspective) as a risky investment.},
  number = {September},
  journal = {2009 Europaean Conference on Computer Supported Cooperative Work (ECSCW)},
  author = {Boden, Alexander and Nett, Bernhard},
  year = {2009},
  keywords = {Artos},
  pages = {123--142},
  annote = {ISBN: 9781848828544},
  }

• ---

  Boden, A., Avram, G., Bannon, L. & Wulf, V. (2009)Knowledge Management in Distributed Software Development Teams – Does Culture Matter?

  IN 2009 Fourth IEEE International Conference on Global Software Engineering, Pages: 18–27 doi:10.1109/ICGSE.2009.10
  [BibTeX] [Abstract]

  Software development requires complex context specific knowledge regarding the particularities of different technologies, the potential of existing software and the needs and expectations of the users. Hence, efficient knowledge management counts amongst the most important challenges for software teams. In international teams, one of the most important issues regarding knowledge sharing is the impact of culture under different aspects: national, organizational and professional. There seem to be very few studies dealing with the issue of culture in regard to knowledge management practices in GSE. We want to contribute to the discussion by presenting case studies of small size software teams dealing with international software development in the context of offshoring. In doing so, we illustrate how cultural and social issues influence the way knowledge exchange is performed by analyzing several knowledge management practices, considering the role of meetings, artifacts and tools, knowledge brokers and mutual visits between sites.

  @article{boden_knowledge_2009,
  title = {Knowledge {Management} in {Distributed} {Software} {Development} {Teams} - {Does} {Culture} {Matter}?},
  doi = {10.1109/ICGSE.2009.10},
  abstract = {Software development requires complex context specific knowledge regarding the particularities of different technologies, the potential of existing software and the needs and expectations of the users. Hence, efficient knowledge management counts amongst the most important challenges for software teams. In international teams, one of the most important issues regarding knowledge sharing is the impact of culture under different aspects: national, organizational and professional. There seem to be very few studies dealing with the issue of culture in regard to knowledge management practices in GSE. We want to contribute to the discussion by presenting case studies of small size software teams dealing with international software development in the context of offshoring. In doing so, we illustrate how cultural and social issues influence the way knowledge exchange is performed by analyzing several knowledge management practices, considering the role of meetings, artifacts and tools, knowledge brokers and mutual visits between sites.},
  journal = {2009 Fourth IEEE International Conference on Global Software Engineering},
  author = {Boden, Alexander and Avram, Gabriela and Bannon, Liam and Wulf, Volker},
  year = {2009},
  keywords = {Artos},
  pages = {18--27},
  annote = {ISBN: 978-0-7695-3710-8},
  }

• ---

  Dörner, C. & Rohde, M. (2009)Softwareanpassungspraxis von kleinen und mittelständischen Unternehmen

  IN HMD – Praxis Wirtschaftsinformatik, Vol. 269
  [BibTeX] [Download PDF]

  @article{dorner_softwareanpassungspraxis_2009,
  title = {Softwareanpassungspraxis von kleinen und mittelständischen {Unternehmen}},
  volume = {269},
  url = {http://www.dpunkt.de/hmdissues/269/10.php},
  journal = {HMD - Praxis Wirtschaftsinformatik},
  author = {Dörner, Christian and Rohde, Markus},
  year = {2009},
  keywords = {CSCW, EUDISMES},
  }

• ---

  Pipek, V. & Wulf, V. (2009)Infrastructuring: Toward an Integrated Perspective on the Design and Use of Information Technology

  IN Journal of the Association for Information Systems (JAIS), Vol. 10
  [BibTeX] [Download PDF]

  @article{pipek_infrastructuring_2009-1,
  title = {Infrastructuring: {Toward} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}},
  volume = {10},
  url = {http://aisel.aisnet.org/jais/vol10/iss5/1},
  number = {5},
  journal = {Journal of the Association for Information Systems (JAIS)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2009},
  keywords = {A-Paper, CSCW},
  }

• ---

  Rohde, M., Augustin, S., Brödner, P. & Wulf, V. (2009)Towards a Paradigmatic Shift in IS: Designing for Social Practice

  IN Desrist’09
  [BibTeX] [Download PDF]

  @article{rohde_towards_2009,
  title = {Towards a {Paradigmatic} {Shift} in {IS}: {Designing} for {Social} {Practice}},
  url = {http://dl.acm.org/citation.cfm?id=1555639},
  number = {4},
  journal = {Desrist'09},
  author = {Rohde, Markus and Augustin, Sankt and Brödner, Peter and Wulf, Volker},
  year = {2009},
  keywords = {DBL},
  annote = {ISBN: 9781605584089},
  }

• ---

  Wulf, V. (2009)Theorien sozialer Praktiken zur Fundierung der Wirtschaftsinformatik: Eine forschungsprogrammatische Perspektive

  IN Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik, Pages: 211–224 doi:10.1007/978-3-7908-2336-3
  [BibTeX] [Abstract]

  Als Kernaufgabe der Wirtschaftsinformatik soll hier die IT-basierte Entwicklung von Arbeitspraktiken in betrieblichen Organisationen verstanden werden. Deshalb werden in den Sozialwissenschaften ausformulierte Theorien sozialer Praktiken im Hinblick auf ihre Bedeutung zur Fundierung wirtschaftsinformatischer Forschung diskutiert. Als Ergeb-nis dieser Diskussion wird ein Vorschlag für eine praxistheoretisch fundierte Forschungsprogrammatik für die Wirtschaftsinformatik hergeleitet. Die forschungspragmatische Bedeutung dieser Konzeption wird am Beispiel aktueller Forschungsvorhaben erläutert. Potentiale und Grenzen des Ansatzes werden erörtert.

  @article{wulf_theorien_2009,
  title = {Theorien sozialer {Praktiken} zur {Fundierung} der {Wirtschaftsinformatik}: {Eine} forschungsprogrammatische {Perspektive}},
  doi = {10.1007/978-3-7908-2336-3},
  abstract = {Als Kernaufgabe der Wirtschaftsinformatik soll hier die IT-basierte Entwicklung von Arbeitspraktiken in betrieblichen Organisationen verstanden werden. Deshalb werden in den Sozialwissenschaften ausformulierte Theorien sozialer Praktiken im Hinblick auf ihre Bedeutung zur Fundierung wirtschaftsinformatischer Forschung diskutiert. Als Ergeb-nis dieser Diskussion wird ein Vorschlag für eine praxistheoretisch fundierte Forschungsprogrammatik für die Wirtschaftsinformatik hergeleitet. Die forschungspragmatische Bedeutung dieser Konzeption wird am Beispiel aktueller Forschungsvorhaben erläutert. Potentiale und Grenzen des Ansatzes werden erörtert.},
  journal = {Wissenschaftstheorie und gestaltungsorientierte Wirtschaftsinformatik},
  author = {Wulf, Volker},
  year = {2009},
  keywords = {arbeitspraxis, forschungsmethodik, theoretische grundlagen},
  pages = {211--224},
  annote = {ISBN: 9783790823356},
  }

• ---

  Korn, M. & Veith, M. (2009)Scaffolding Collaborative Project Work in End-User Development

  IN Proceedings of the Work-in-Progress Session of the Second International Symposium on End User Development (IS-EUD 2009), International Reports on Socio-Informatics (IRSI), Vol. 6, Pages: 9–12
  [BibTeX] [Abstract]

  In a long term case study, we have analyzed learning practices in\${\textbackslash}textbackslashbackslash\$na German Computer Club House (CCH) setting. Observing children and\${\textbackslash}textbackslashbackslash\$ntheir parents creating artifacts with construction kits, we found\${\textbackslash}textbackslashbackslash\$nthat they had problems in maintaining the flow of their project work\${\textbackslash}textbackslashbackslash\$nover time. Therefore, we develop concepts for a project management\${\textbackslash}textbackslashbackslash\$ntool which support CCH settings to scaffold their growing information\${\textbackslash}textbackslashbackslash\$nspace in terms of artifact re-use and expertise development over\${\textbackslash}textbackslashbackslash\$ntime. Scaffolding in this regard is understood to support collaborative\${\textbackslash}textbackslashbackslash\$nprocesses in communities of end-user development.

  @article{korn_scaffolding_2009,
  title = {Scaffolding {Collaborative} {Project} {Work} in {End}-{User} {Development}},
  volume = {6},
  abstract = {In a long term case study, we have analyzed learning practices in\${\textbackslash}textbackslashbackslash\$na German Computer Club House (CCH) setting. Observing children and\${\textbackslash}textbackslashbackslash\$ntheir parents creating artifacts with construction kits, we found\${\textbackslash}textbackslashbackslash\$nthat they had problems in maintaining the flow of their project work\${\textbackslash}textbackslashbackslash\$nover time. Therefore, we develop concepts for a project management\${\textbackslash}textbackslashbackslash\$ntool which support CCH settings to scaffold their growing information\${\textbackslash}textbackslashbackslash\$nspace in terms of artifact re-use and expertise development over\${\textbackslash}textbackslashbackslash\$ntime. Scaffolding in this regard is understood to support collaborative\${\textbackslash}textbackslashbackslash\$nprocesses in communities of end-user development.},
  number = {1},
  journal = {Proceedings of the Work-in-Progress Session of the Second International Symposium on End User Development (IS-EUD 2009), International Reports on Socio-Informatics (IRSI)},
  author = {Korn, Matthias and Veith, Michael},
  year = {2009},
  keywords = {collaborative project work, computer club, Community of Prosumption, meta-design, scaffolding, social learning},
  pages = {9--12},
  }

• ---

  Boden, A., Nett, B. & Wulf, V. (2009)Operational and Strategic Learning in Global Software Development – Implications from two Offshoring Case Studies in Small Enterprises

  IN IEEE Software, Pages: 1–15 doi:10.1109/MS.2009.153
  [BibTeX] [Abstract] [Download PDF]

  Small to medium-sized software enterprises (SME) increasingly participate in offshoring activities. Detecting market niches and deploying highly flexible software development approaches are seen as key competitive abilities of SME. Therefore, it is of major importance to learn how offshoring affects these capabilities which are closely related to organizational learning. We present case studies from two German companies that engage in offshoring of software development. By comparing the cases with each other, we highlight the different structures the companies chose for their development work and how these structures were enacted in practice. Furthermore, we show how related practices affect strategic and operational aspects of Argyris et al.’s (1985) conception of single- and double-loop learning. Our case studies show that organizational learning is a problem for SME engaged in offshoring and that an inability for double-loop learning can even lead to failures in case of organizational restructuring.

  @article{boden_operational_2009,
  title = {Operational and {Strategic} {Learning} in {Global} {Software} {Development} - {Implications} from two {Offshoring} {Case} {Studies} in {Small} {Enterprises}},
  issn = {0740-7459},
  url = {http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5232803},
  doi = {10.1109/MS.2009.153},
  abstract = {Small to medium-sized software enterprises (SME) increasingly participate in offshoring activities. Detecting market niches and deploying highly flexible software development approaches are seen as key competitive abilities of SME. Therefore, it is of major importance to learn how offshoring affects these capabilities which are closely related to organizational learning. We present case studies from two German companies that engage in offshoring of software development. By comparing the cases with each other, we highlight the different structures the companies chose for their development work and how these structures were enacted in practice. Furthermore, we show how related practices affect strategic and operational aspects of Argyris et al.'s (1985) conception of single- and double-loop learning. Our case studies show that organizational learning is a problem for SME engaged in offshoring and that an inability for double-loop learning can even lead to failures in case of organizational restructuring.},
  journal = {IEEE Software},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker},
  year = {2009},
  keywords = {Artos},
  pages = {1--15},
  }

• ---

  Klamma, R., Wulf, V., Jarke, M. & Glukhova, A. (2009)Software ENgineering within Social software Environments (SENSE 2009)

  , Pages: 207–208
  [BibTeX]

  @article{klamma_software_2009,
  title = {Software {ENgineering} within {Social} software {Environments} ({SENSE} 2009)},
  number = {Sense},
  author = {Klamma, Ralf and Wulf, Volker and Jarke, Matthias and Glukhova, Anna},
  year = {2009},
  pages = {207--208},
  }

• ---

  Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspetive on the Design and Use of Information Technology

  IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
  [BibTeX] [Download PDF]

  @article{pipek_infrastructuring_2009,
  title = {Infrastructuring: {Towards} an {Integrated} {Perspetive} on the {Design} and {Use} of {Information} {Technology}},
  volume = {10},
  url = {http://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf},
  number = {5},
  journal = {Journal of the Association of Information System (JAIS)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {2009},
  keywords = {A-Paper, CSCW},
  pages = {306--332},
  }

• ---

  Korn, M. & Veith, M. (2009)Learning support through scaffolding collaborative project work

  IN Proceedings of the 9th international conference on Computer supported collaborative learning – Volume 2, Pages: 73–75
  [BibTeX]

  @article{korn_learning_2009,
  title = {Learning support through scaffolding collaborative project work},
  journal = {Proceedings of the 9th international conference on Computer supported collaborative learning - Volume 2},
  author = {Korn, Matthias and Veith, Michael},
  year = {2009},
  keywords = {Come\_In},
  pages = {73--75},
  }

• ---

  Yetim, F. (2009)A deliberation theory-based approach to the management of usability guidelines

  IN Informing Science, Vol. 12, Pages: 73–104
  [BibTeX] [Abstract]

  Designing interaction entails addressing multiple issues and challenges, ranging from the techni- cal and economic to the legal and ethical. Usability guidelines recommend or prescribe courses of action and thus play a significant role in designing usable systems. This paper argues that ap- proaches to guidelines need to support processes of deliberation and tradeoff and suggests a de- liberation theory-informed model for the organization of guidelines. The model integrates con- cepts from Habermas’ discourse theory and Toulmin’s model of argumentation to categorize and represent guidelines. In addition, the paper presents two explorative studies conducted to under- stand the representational fit of the suggested categories to the domain of guidelines. The studies specifically consider the characteristics of coverage and encodability and also explore difficult cases. Finally, a brief summary of the usability evaluation results of the prototype that instantiated the proposed model is provided. This paper contributes to research and praxis by providing a the- ory-based model and a prototype for the management of guidelines.

  @article{yetim_deliberation_2009,
  title = {A deliberation theory-based approach to the management of usability guidelines},
  volume = {12},
  issn = {15214672},
  abstract = {Designing interaction entails addressing multiple issues and challenges, ranging from the techni- cal and economic to the legal and ethical. Usability guidelines recommend or prescribe courses of action and thus play a significant role in designing usable systems. This paper argues that ap- proaches to guidelines need to support processes of deliberation and tradeoff and suggests a de- liberation theory-informed model for the organization of guidelines. The model integrates con- cepts from Habermas' discourse theory and Toulmin's model of argumentation to categorize and represent guidelines. In addition, the paper presents two explorative studies conducted to under- stand the representational fit of the suggested categories to the domain of guidelines. The studies specifically consider the characteristics of coverage and encodability and also explore difficult cases. Finally, a brief summary of the usability evaluation results of the prototype that instantiated the proposed model is provided. This paper contributes to research and praxis by providing a the- ory-based model and a prototype for the management of guidelines.},
  journal = {Informing Science},
  author = {Yetim, Fahri},
  year = {2009},
  keywords = {Human-computer interaction, Deliberation, Discourse theory, Human factors in information systems, Reflective design, Tool, Usability categories, Usability guidelines},
  pages = {73--104},
  }

• ---

  Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Avoiding crisis in communication: a computer-supported training approach for emergency management

  IN International Journal of Emergency Management (IJEM), Vol. 6, Pages: 356–368
  [BibTeX] [Abstract] [Download PDF]

  Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.

  @article{reuter_avoiding_2009,
  title = {Avoiding crisis in communication: a computer-supported training approach for emergency management},
  volume = {6},
  url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_avoidingcrisisincommunication_intjournem_2009.pdf http://www.inderscience.com/search/index.php?action=record&rec_id=31571},
  abstract = {Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.},
  number = {3-4},
  journal = {International Journal of Emergency Management (IJEM)},
  author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia},
  year = {2009},
  keywords = {italg, cscw, CSCW, HCI, Germany, collaborative training, computer-supported collaborative learning, computer-supported cooperative work, crisis, crisis communication, crisis communications, crisis management, crisis management systems, crisis training, cscl, electricity provider, electricity providers, emergency management, interorganisational training., management systems, RWE},
  pages = {356--368},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2009)Technologies within Transnational Social Activist Communities: An Ethnographic Study of the European Social Forum

  IN Proceedings of the fourth international conference on Communities and technologies – C&T ’09, Pages: 85–94 doi:10.1145/1556460.1556474
  [BibTeX] [Abstract] [Download PDF]

  ICT support for transnational social movements and civil society organizations is an important field of research: not only due to the increased political importance of this sector in a globalizing world but also due to their organizational characteristics. Transnational social movement organizations are typically characterized by a lack of resources, an absence of formal hierarchical structures, and differences in languages and culture among the activists. In order to design appropriate technological support for social activists’ communities, it is important to understand their work practices which widely differ from traditional business organizations. This paper investigates into the organizational practices of the European Social Forum, in particular its 2008 meeting in Malmo, Sweden. We describe organizational practices in preparing and conducting the event. Since the goal of our research is directed towards enhancing the capabilities of social movements by means of ICT, we focus particularly on the usage of ICT.

  @article{saeed_technologies_2009,
  title = {Technologies within {Transnational} {Social} {Activist} {Communities}: {An} {Ethnographic} {Study} of the {European} {Social} {Forum}},
  url = {http://portal.acm.org/citation.cfm?doid=1556460.1556474},
  doi = {10.1145/1556460.1556474},
  abstract = {ICT support for transnational social movements and civil society organizations is an important field of research: not only due to the increased political importance of this sector in a globalizing world but also due to their organizational characteristics. Transnational social movement organizations are typically characterized by a lack of resources, an absence of formal hierarchical structures, and differences in languages and culture among the activists. In order to design appropriate technological support for social activists' communities, it is important to understand their work practices which widely differ from traditional business organizations. This paper investigates into the organizational practices of the European Social Forum, in particular its 2008 meeting in Malmo, Sweden. We describe organizational practices in preparing and conducting the event. Since the goal of our research is directed towards enhancing the capabilities of social movements by means of ICT, we focus particularly on the usage of ICT.},
  journal = {Proceedings of the fourth international conference on Communities and technologies - C\&T '09},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2009},
  keywords = {community informatics, ethnographic case study, facilitation of communities, ad-hoc communities and icts, development, for, ict4d, technology, the third sector},
  pages = {85--94},
  annote = {ISBN: 9781605587134},
  }

• ---

  Boden, A. & Avram, G. (2009)Bridging Knowledge Distribution-The Role of Knowledge Brokers in Distributed Software Development Teams

  IN 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering, CHASE 2009 (2009), Pages: 8–11 doi:10.1109/CHASE.2009.5071402
  [BibTeX] [Abstract] [Download PDF]

  Software development requires the handling of complex and context specific knowledge to be successful. Hence, efficient knowledge management (KM) counts amongst the most important challenges for any software project, but especially for small enterprises working with distributed teams. One important topic for KM in distributed teams is the role of bridges enacted by people who become boundary spanners and facilitate the exchange of knowledge between the sites. In our paper we present empirical findings related to such bridges in the context of two small companies with offshore sites. In doing so, we concentrate on the particular roles these knowledge brokers play in the distributed development practices. We show how small software companies rely on the commitment of particular team members and informal knowledge management practices. The paper concludes with a number of open questions to be addressed by future studies.

  @article{boden_bridging_2009,
  title = {Bridging {Knowledge} {Distribution}-{The} {Role} of {Knowledge} {Brokers} in {Distributed} {Software} {Development} {Teams}},
  url = {http://dx.doi.org/10.1109/CHASE.2009.5071402%5Cnhttp://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=5071402},
  doi = {10.1109/CHASE.2009.5071402},
  abstract = {Software development requires the handling of complex and context specific knowledge to be successful. Hence, efficient knowledge management (KM) counts amongst the most important challenges for any software project, but especially for small enterprises working with distributed teams. One important topic for KM in distributed teams is the role of bridges enacted by people who become boundary spanners and facilitate the exchange of knowledge between the sites. In our paper we present empirical findings related to such bridges in the context of two small companies with offshore sites. In doing so, we concentrate on the particular roles these knowledge brokers play in the distributed development practices. We show how small software companies rely on the commitment of particular team members and informal knowledge management practices. The paper concludes with a number of open questions to be addressed by future studies.},
  journal = {2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering, CHASE 2009 (2009)},
  author = {Boden, Alexander and Avram, Gabriela},
  year = {2009},
  keywords = {Artos},
  pages = {8--11},
  annote = {ISBN: 9781424437122},
  }

2008

• ---

  Draxler, S., Sander, H. & Stevens, G. (2008)Plug-in recommending for Eclipse users

  IN Patras
  [BibTeX]

  @article{draxler_plug-recommending_2008,
  title = {Plug-in recommending for {Eclipse} users},
  journal = {Patras},
  author = {Draxler, Sebastian and Sander, Hendrik and Stevens, Gunnar},
  year = {2008},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2008)Designing IT Systems for NGOs: Issues and Directions

  IN Communications in Computer and Information Science, Vol. 19, Pages: 560–565 doi:10.1007/978-3-540-87783-7_71
  [BibTeX] [Download PDF]

  @article{saeed_designing_2008,
  title = {Designing {IT} {Systems} for {NGOs}: {Issues} and {Directions}},
  volume = {19},
  url = {http://www.springerlink.com/index/l9v114166g326181.pdf},
  doi = {10.1007/978-3-540-87783-7_71},
  journal = {Communications in Computer and Information Science},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2008},
  keywords = {community computing, it support, ngos},
  pages = {560--565},
  }

• ---

  Veith, M. & von Rekowski, T. (2008)Splatch: Scaffolding User Created Content

  IN Proceedings of the IADIS International Conference e-Society 2008, Pages: 219–226
  [BibTeX] [Abstract]

  Underprivileged communities, though might have access to computers\${\textbackslash}textbackslashbackslash\$nand the Internet, are facing the second digital divide. One reason\${\textbackslash}textbackslashbackslash\$nfor this seems to be the missing insight of why there is an actual\${\textbackslash}textbackslashbackslash\$nneed in user created content and its presentation in virtual collaborative\${\textbackslash}textbackslashbackslash\$nplaces online. Splatch is an offline framework, supporting users\${\textbackslash}textbackslashbackslash\$nin generating and orchestrating their own content before the background\${\textbackslash}textbackslashbackslash\$nof commonly shared places they feel familiar with. By doing so, we\${\textbackslash}textbackslashbackslash\$nhope to help users in experiencing the actual need of gaining social\${\textbackslash}textbackslashbackslash\$ncapital in an online environment by promoting user created content.

  @article{veith_splatch_2008,
  title = {Splatch: {Scaffolding} {User} {Created} {Content}},
  abstract = {Underprivileged communities, though might have access to computers\${\textbackslash}textbackslashbackslash\$nand the Internet, are facing the second digital divide. One reason\${\textbackslash}textbackslashbackslash\$nfor this seems to be the missing insight of why there is an actual\${\textbackslash}textbackslashbackslash\$nneed in user created content and its presentation in virtual collaborative\${\textbackslash}textbackslashbackslash\$nplaces online. Splatch is an offline framework, supporting users\${\textbackslash}textbackslashbackslash\$nin generating and orchestrating their own content before the background\${\textbackslash}textbackslashbackslash\$nof commonly shared places they feel familiar with. By doing so, we\${\textbackslash}textbackslashbackslash\$nhope to help users in experiencing the actual need of gaining social\${\textbackslash}textbackslashbackslash\$ncapital in an online environment by promoting user created content.},
  number = {January 2008},
  journal = {Proceedings of the IADIS International Conference e-Society 2008},
  author = {Veith, Michael and von Rekowski, Thomas},
  year = {2008},
  keywords = {Participation, End User Development, Supporting Communities, User created content},
  pages = {219--226},
  annote = {ISBN: 9789728924553},
  }

• ---

  Saeed, S., Reichling, T. & Wulf, V. (2008)Applying Knowledge Management to support networks among NGOs and donors

  IN Proceedings of IADIS International Conference e-Society 2008, Pages: 626–628
  [BibTeX]

  @article{saeed_applying_2008,
  title = {Applying {Knowledge} {Management} to support networks among {NGOs} and donors},
  journal = {Proceedings of IADIS International Conference e-Society 2008},
  author = {Saeed, Saqib and Reichling, Tim and Wulf, Volker},
  year = {2008},
  keywords = {collaboration, civil society, ngos, knowledge management, donors},
  pages = {626--628},
  annote = {ISBN: 9789728924553},
  }

• ---

  Hess, J. & Hauptmeier, H. (2008)SOCIALTV: Community-basierte Interaktionskonzepte im Kontext des Digitalen Fernsehens

  IN Interaktionen, Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften, Vol. 8, Pages: 123–139
  [BibTeX]

  @article{hess_socialtv_2008,
  title = {{SOCIALTV}: {Community}-basierte {Interaktionskonzepte} im {Kontext} des {Digitalen} {Fernsehens}},
  volume = {8},
  number = {1},
  journal = {Interaktionen, Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften},
  author = {Hess, Jan and Hauptmeier, Helmut},
  year = {2008},
  pages = {123--139},
  }

• ---

  Stevens, G. & Wiedenhoefer, T. (2008)Wiki inside. Neue Nutzungsformen von Wikis am Beispiel einer communitybasierten Kontexthilfe

  IN Interaktionen, Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften, Vol. 8, Pages: 159–184
  [BibTeX] [Download PDF]

  @article{stevens_wiki_2008,
  title = {Wiki inside. {Neue} {Nutzungsformen} von {Wikis} am {Beispiel} einer communitybasierten {Kontexthilfe}},
  volume = {8},
  url = {http://dl.acm.org/citation.cfm?doid=1182475.1182498},
  number = {1},
  journal = {Interaktionen, Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften},
  author = {Stevens, Gunnar and Wiedenhoefer, Torben},
  year = {2008},
  keywords = {CSCW},
  pages = {159--184},
  }

• ---

  Yetim, F. (2008)Critical examination of information: A discursive approach and its implementations

  IN Informing Science, Vol. 11, Pages: 125–146
  [BibTeX] [Abstract]

  This paper presents a discursive approach to the critical examination of information and describes its implementation options. The approach provides a set of concepts to ensure that examination dialogs on information objects take place in a systematic way. For this purpose, this paper takes a critical perspective on information, considers structural characteristics of examination dialog, and arranges some basic categories of critical issues and discursive concepts from Habermas (1984) discourse theory. In addition, this paper discusses the pros and cons of two implementation options of the theoretical concepts; this concerns their modeling as templates within the existing discourse-support system, Compendium, to provide users predefined-structures for examination dialogs and their implementation as features of a novel prototype, DISCOURSIUM, to facilitate critical discussions. Finally, this paper discusses extensions of the approach and illustrates, by means of a case example from argumentation theory, how the proposed concepts can be instantiated to provide participants of examination dialogs with context-specific questions for criticizing arguments. This research may be of value to practitioners as it provides them with categories of critical issues and with some orienting infor

  @article{yetim_critical_2008,
  title = {Critical examination of information: {A} discursive approach and its implementations},
  volume = {11},
  issn = {15214672},
  abstract = {This paper presents a discursive approach to the critical examination of information and describes its implementation options. The approach provides a set of concepts to ensure that examination dialogs on information objects take place in a systematic way. For this purpose, this paper takes a critical perspective on information, considers structural characteristics of examination dialog, and arranges some basic categories of critical issues and discursive concepts from Habermas (1984) discourse theory. In addition, this paper discusses the pros and cons of two implementation options of the theoretical concepts; this concerns their modeling as templates within the existing discourse-support system, Compendium, to provide users predefined-structures for examination dialogs and their implementation as features of a novel prototype, DISCOURSIUM, to facilitate critical discussions. Finally, this paper discusses extensions of the approach and illustrates, by means of a case example from argumentation theory, how the proposed concepts can be instantiated to provide participants of examination dialogs with context-specific questions for criticizing arguments. This research may be of value to practitioners as it provides them with categories of critical issues and with some orienting infor},
  journal = {Informing Science},
  author = {Yetim, Fahri},
  year = {2008},
  keywords = {Discourse theory, Argumentation, Critical research, Discourse-support systems, Examination dialogs, Examination of information, Information quality},
  pages = {125--146},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2008)ICTs, an Alternative Sphere for Social Movements in Pakistan – A research framework

  IN Proceedings of IADIS International Conference e-Society 2008, Pages: 523–526
  [BibTeX]

  @article{saeed_icts_2008,
  title = {{ICTs}, an {Alternative} {Sphere} for {Social} {Movements} in {Pakistan} – {A} research framework},
  journal = {Proceedings of IADIS International Conference e-Society 2008},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2008},
  keywords = {cyber protest, icts, social movements, virtual campaigning},
  pages = {523--526},
  }

• ---

  Barth, T. & Pipek, V. (2008)Workshop der Nachwuchswissenschaftler/innen

  IN Wirtschaftsinformatik, Vol. 50, Pages: 256 doi:10.1365/s11576-008-0054-9
  [BibTeX] [Download PDF]

  @article{barth_workshop_2008,
  title = {Workshop der {Nachwuchswissenschaftler}/innen},
  volume = {50},
  url = {http://dx.doi.org/10.1365/s11576-008-0054-9},
  doi = {10.1365/s11576-008-0054-9},
  number = {3},
  journal = {Wirtschaftsinformatik},
  author = {Barth, Thomas and Pipek, Volkmar},
  year = {2008},
  keywords = {CSCW},
  pages = {256},
  }

• ---

  Veith, M., Schubert, K. & Wulf, V. (2008)Fostering communities in urban multi-cultural neighbourhoods: some methodological reflections

  IN Urban Informatics: Community Integration and Implementation., Hershey, PA: IGI Global.
  [BibTeX]

  @article{veith_fostering_2008,
  title = {Fostering communities in urban multi-cultural neighbourhoods: some methodological reflections},
  journal = {Urban Informatics: Community Integration and Implementation., Hershey, PA: IGI Global.},
  author = {Veith, Michael and Schubert, Kai and Wulf, Volker},
  year = {2008},
  keywords = {Come\_In},
  }

• ---

  Wulf, V., Pipek, V. & Won, M. (2008)Component-based Tailorability: Towards Highly Flexible Software Applications

  IN Int. Journal on Human-Computer Studies (IJHCS), Vol. 66, Pages: 1–22
  [BibTeX] [Download PDF]

  @article{wulf_component-based_2008,
  title = {Component-based {Tailorability}: {Towards} {Highly} {Flexible} {Software} {Applications}},
  volume = {66},
  url = {https://www.wineme.uni-siegen.de/paper/2013/wulfetal2008_compbastailor_ijhcs.pdf},
  number = {1},
  journal = {Int. Journal on Human-Computer Studies (IJHCS)},
  author = {Wulf, Volker and Pipek, Volkmar and Won, Markus},
  year = {2008},
  keywords = {A-Paper, CSCW, CONTici},
  pages = {1--22},
  }

• ---

  Boden, A., Nett, B. & Wulf, V. (2008)Articulation work in small-scale offshore software development projects

  IN Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering – CHASE ’08, Pages: 21–24 doi:10.1145/1370114.1370120
  [BibTeX] [Abstract] [Download PDF]

  The paper describes coordination practices of small and medium enterprises (SME) that outsourced parts of their software development to offshore vendors. Our case study in a German company shows that the geographic distribution of knowledge and expertise requires continuous informal coordination across the teams. Such practices can be described as a combination of formal coordination and informal articulation work in the sense of Anselm Strauss’ theoretical framework. Both are closely interwoven and connected to the use of media such as coordination tools and instant messengers. We conclude that SME risk losing their core competencies when neglecting articulation work and hint at mismatches between scientific recommendations and actual development practices of SME.

  @article{boden_articulation_2008,
  title = {Articulation work in small-scale offshore software development projects},
  issn = {02705257},
  url = {http://portal.acm.org/citation.cfm?doid=1370114.1370120},
  doi = {10.1145/1370114.1370120},
  abstract = {The paper describes coordination practices of small and medium enterprises (SME) that outsourced parts of their software development to offshore vendors. Our case study in a German company shows that the geographic distribution of knowledge and expertise requires continuous informal coordination across the teams. Such practices can be described as a combination of formal coordination and informal articulation work in the sense of Anselm Strauss' theoretical framework. Both are closely interwoven and connected to the use of media such as coordination tools and instant messengers. We conclude that SME risk losing their core competencies when neglecting articulation work and hint at mismatches between scientific recommendations and actual development practices of SME.},
  journal = {Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering - CHASE '08},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker},
  year = {2008},
  keywords = {cscw, ethnography, Artos, articulation work, coordination, nearshoring, offshoring, sme},
  pages = {21--24},
  annote = {ISBN: 9781605580395},
  }

• ---

  Karasti, H. & Baker, K. S. (2008)Digital Data Practices and the Long Term Ecological Research Program Growing Global

  IN International Journal of Digital Curation, Vol. 3, Pages: 42–58
  [BibTeX] [Download PDF]

  @article{karasti_digital_2008,
  title = {Digital {Data} {Practices} and the {Long} {Term} {Ecological} {Research} {Program} {Growing} {Global}},
  volume = {3},
  url = {http://ijdc.net/index.php/ijdc/article/view/86},
  number = {2},
  journal = {International Journal of Digital Curation},
  author = {Karasti, Helena and Baker, Karen S},
  year = {2008},
  keywords = {cscw, MdK, LTER},
  pages = {42--58},
  }

• ---

  Schubert, K., Schubert, S. & Wulf, V. (2008)Interaktionen

  IN Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften, Vol. 8, Pages: 7–10
  [BibTeX]

  @article{schubert_interaktionen_2008,
  title = {Interaktionen},
  volume = {8},
  number = {1},
  journal = {Sonderheft von Navigationen: Zeitschrift für Medien- und Kulturwissenschaften},
  author = {Schubert, Kai and Schubert, Sigrid and Wulf, Volker},
  year = {2008},
  pages = {7--10},
  }

• ---

  Reuter, C. & Georg, C. (2008)Entwicklung eines webbasierten Dokumentenmanagement-Systems für eine Fluggesellschaft

  IN Journal WIRTSCHAFTSINFORMATIK, Vol. 50, Pages: 142–145 doi:10.1365/s11576-008-0026-0
  [BibTeX] [Download PDF]

  @article{reuter_entwicklung_2008,
  title = {Entwicklung eines webbasierten {Dokumentenmanagement}-{Systems} für eine {Fluggesellschaft}},
  volume = {50},
  url = {http://www.peasec.de/paper/2008/2008_ReuterGeorg_EntwicklungWebbasiertesDMSFluggesellschaft_WI.pdf http://www.wirtschaftsinformatik-archiv.de/pdf/wi2008_2_142-145_studfor.pdf},
  doi = {10.1365/s11576-008-0026-0},
  number = {2},
  journal = {Journal WIRTSCHAFTSINFORMATIK},
  author = {Reuter, Christian and Georg, Christopher},
  year = {2008},
  keywords = {A-Paper, CSCW, HCI, Kooperation, GI-CSCW-A, IF 0.5, VHB-B, WKWI-A},
  pages = {142--145},
  }

• ---

  Schubert, K., Veith, M., Stevens, G. & Wulf, V. (2008)Spielerisches Konstruieren im virtuellen Medium: Digitale Baukästen in interkulturellen Computer Clubs

  IN Navigationen, Vol. 8, Pages: 103–121
  [BibTeX] [Download PDF]

  @article{schubert_spielerisches_2008,
  title = {Spielerisches {Konstruieren} im virtuellen {Medium}: {Digitale} {Baukästen} in interkulturellen {Computer} {Clubs}},
  volume = {8},
  url = {https://www.wineme.uni-siegen.de/paper/2008/interaktionen–schubert-veith-stevens-wulf–spielerisches_konstruieren–2008.pdf},
  number = {1},
  journal = {Navigationen},
  author = {Schubert, Kai and Veith, Michael and Stevens, Gunnar and Wulf, Volker},
  year = {2008},
  keywords = {Come\_In},
  pages = {103--121},
  }

• ---

  Saeed, S., Rohde, M. & Wulf, V. (2008)A Framework towards IT Appropriation in Voluntary Organizations

  IN International Journal of Knowledge and Learning, Vol. 4, Pages: 438–451 doi:10.1504/IJKL.2008.022062
  [BibTeX]

  @article{saeed_framework_2008,
  title = {A {Framework} towards {IT} {Appropriation} in {Voluntary} {Organizations}},
  volume = {4},
  issn = {1741-1009},
  doi = {10.1504/IJKL.2008.022062},
  number = {5},
  journal = {International Journal of Knowledge and Learning},
  author = {Saeed, Saqib and Rohde, Markus and Wulf, Volker},
  year = {2008},
  pages = {438--451},
  }

2007

• ---

  Rohde, M., Kuleßa, P. & Klein, A. (2007)Wandel der Parteiendemokratie – Macht ohne Substanz? Editorial zum Forschungsjournal Neue Soziale Bewegungen

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 20
  [BibTeX]

  @article{rohde_wandel_2007,
  title = {Wandel der {Parteiendemokratie} – {Macht} ohne {Substanz}? {Editorial} zum {Forschungsjournal} {Neue} {Soziale} {Bewegungen}},
  volume = {20},
  number = {4},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus and Kuleßa, Peter and Klein, Ansgar},
  year = {2007},
  }

• ---

  Barth, T., Entrup, C. L. & Schäfer, W. (2007)Unterst\ü\tzung wissensintensiver Prozesse im Produktlebenszyklus durch Suche in Produkt-und Prozessdaten

  IN Wirtschaftinformatik Proceedings 2007, Pages: 87
  [BibTeX]

  @article{barth_unterstutzung_2007,
  title = {Unterst\{ü\}tzung wissensintensiver {Prozesse} im {Produktlebenszyklus} durch {Suche} in {Produkt}-und {Prozessdaten}},
  journal = {Wirtschaftinformatik Proceedings 2007},
  author = {Barth, Thomas and Entrup, Christian Lütke and Schäfer, Walter},
  year = {2007},
  pages = {87},
  }

• ---

  Veith, M., Schubert, K., von Rekowski, T. & Wulf, V. (2007)Working in an Inter-Cultural Computer Club: Effects on Identity and Role Affiliation

  IN IADIS International Journal on WWW/Internet, Vol. 5, Pages: 100–112
  [BibTeX] [Abstract]

  Former immigrant workers from Turkey have settled down in Germany.\${\textbackslash}textbackslashbackslash\$nThey have established communities within German cities. However,\${\textbackslash}textbackslashbackslash\$nthey are confronted with unequal opportunities. Differences in access\${\textbackslash}textbackslashbackslash\$nand appropriation of computer technology may amplify the gap between\${\textbackslash}textbackslashbackslash\$nthe German Turkish minority and the mainstream society. We have tackled\${\textbackslash}textbackslashbackslash\$nthis problem by creating an intercultural computer club. This paper\${\textbackslash}textbackslashbackslash\$npresents results from this action research project in which we engaged\${\textbackslash}textbackslashbackslash\$nchildren of an elementary school and their parents. We conclude that\${\textbackslash}textbackslashbackslash\$nthe application of ICT in the club has to be analyzed carefully with\${\textbackslash}textbackslashbackslash\$nregard to the differing needs of its members. When applying ICT in\${\textbackslash}textbackslashbackslash\$norder to produce artifacts in cross-cultural project teams, specific\${\textbackslash}textbackslashbackslash\$nroles emerge, which are mainly defined by sub-group affiliation.\${\textbackslash}textbackslashbackslash\$nSince Turkish women face serious challenges in finding their socio-cultural\${\textbackslash}textbackslashbackslash\$nidentity, we have extended the club’s concept by adding a women’s\${\textbackslash}textbackslashbackslash\$ngroup.

  @article{veith_working_2007,
  title = {Working in an {Inter}-{Cultural} {Computer} {Club}: {Effects} on {Identity} and {Role} {Affiliation}},
  volume = {5},
  abstract = {Former immigrant workers from Turkey have settled down in Germany.\${\textbackslash}textbackslashbackslash\$nThey have established communities within German cities. However,\${\textbackslash}textbackslashbackslash\$nthey are confronted with unequal opportunities. Differences in access\${\textbackslash}textbackslashbackslash\$nand appropriation of computer technology may amplify the gap between\${\textbackslash}textbackslashbackslash\$nthe German Turkish minority and the mainstream society. We have tackled\${\textbackslash}textbackslashbackslash\$nthis problem by creating an intercultural computer club. This paper\${\textbackslash}textbackslashbackslash\$npresents results from this action research project in which we engaged\${\textbackslash}textbackslashbackslash\$nchildren of an elementary school and their parents. We conclude that\${\textbackslash}textbackslashbackslash\$nthe application of ICT in the club has to be analyzed carefully with\${\textbackslash}textbackslashbackslash\$nregard to the differing needs of its members. When applying ICT in\${\textbackslash}textbackslashbackslash\$norder to produce artifacts in cross-cultural project teams, specific\${\textbackslash}textbackslashbackslash\$nroles emerge, which are mainly defined by sub-group affiliation.\${\textbackslash}textbackslashbackslash\$nSince Turkish women face serious challenges in finding their socio-cultural\${\textbackslash}textbackslashbackslash\$nidentity, we have extended the club's concept by adding a women's\${\textbackslash}textbackslashbackslash\$ngroup.},
  number = {2},
  journal = {IADIS International Journal on WWW/Internet},
  author = {Veith, Michael and Schubert, Kai and von Rekowski, Thomas and Wulf, Volker},
  year = {2007},
  keywords = {methodology, Come\_In, computer club, community of practice, Intercultural learning, socio-technical infrastructures},
  pages = {100--112},
  }

• ---

  Barth, T., Entrup, C. L., Müller, U., Metz, D. & Schäfer, W. (2007)Ähnlichkeitssuche: Ein Ansatz zum Erfahrungsmanagement in verteilten, kollaborativen Szenarien

  IN KI – Zeitschrift Künstliche Intelligenz 4/2007, Pages: 38–40
  [BibTeX]

  @article{barth_ahnlichkeitssuche_2007,
  title = {Ähnlichkeitssuche: {Ein} {Ansatz} zum {Erfahrungsmanagement} in verteilten, kollaborativen {Szenarien}},
  journal = {KI - Zeitschrift Künstliche Intelligenz 4/2007},
  author = {Barth, Thomas and Entrup, Christian Lütke and Müller, U and Metz, Daniel and Schäfer, Walter},
  year = {2007},
  pages = {38--40},
  }

• ---

  Boden, A., Nett, B. & Wulf, V. (2007)Coordination Practices in Distributed Software Development of Small Enterprises

  IN International Conference on Global Software Engineering(ICGSE 2007), Pages: 235–246 doi:10.1109/ICGSE.2007.18
  [BibTeX] [Abstract] [Download PDF]

  Global software development has become an important issue for small and medium enterprises. However, the distinct requirements of SME are still not so well understood. In order to contribute to the discussion we present case studies in two small German software companies that engage in offshoring of software development to Eastern Europe. By applying Strauss’ articulation work framework we show to what extent SME rely upon situated coordination practices in order to warrant their agility. These practices are applied during discussions in which the actors reflexively evolve problems and solutions from their distinct perspectives and work practices. Thereby they are closely related to formal and informal communication, which takes place both locally and between the different teams. Our findings further suggest that specialized tools for the support of situated coordination practices in terms of articulation work are not so common in practice.

  @article{boden_coordination_2007,
  title = {Coordination {Practices} in {Distributed} {Software} {Development} of {Small} {Enterprises}},
  url = {10.1109/ICGSE.2007.18},
  doi = {10.1109/ICGSE.2007.18},
  abstract = {Global software development has become an important issue for small and medium enterprises. However, the distinct requirements of SME are still not so well understood. In order to contribute to the discussion we present case studies in two small German software companies that engage in offshoring of software development to Eastern Europe. By applying Strauss' articulation work framework we show to what extent SME rely upon situated coordination practices in order to warrant their agility. These practices are applied during discussions in which the actors reflexively evolve problems and solutions from their distinct perspectives and work practices. Thereby they are closely related to formal and informal communication, which takes place both locally and between the different teams. Our findings further suggest that specialized tools for the support of situated coordination practices in terms of articulation work are not so common in practice.},
  number = {Icgse},
  journal = {International Conference on Global Software Engineering(ICGSE 2007)},
  author = {Boden, Alexander and Nett, Bernhard and Wulf, Volker},
  year = {2007},
  keywords = {Artos, distributed software development, German software company, groupware, small-medium enterprise, small-to-medium enterprises, software development management, Strauss articulation work},
  pages = {235--246},
  annote = {ISBN: VO -},
  }

• ---

  Reichling, T., Veith, M. & Wulf, V. (2007)Expert Recommender – Designing for a Network Organization

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 16, Pages: 431–465
  [BibTeX]

  @article{reichling_expert_2007,
  title = {Expert {Recommender} - {Designing} for a {Network} {Organization}},
  volume = {16},
  number = {4-5},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Reichling, Tim and Veith, Michael and Wulf, Volker},
  year = {2007},
  keywords = {A-Paper},
  pages = {431--465},
  }

• ---

  Rohde, M., Stahl, G. & Wulf, V. (2007)Computer Support for Learning Communities

  IN Special Issue of Behaviour & Information Technology (BIT), Vol. 26, Pages: 1–3
  [BibTeX]

  @article{rohde_computer_2007,
  title = {Computer {Support} for {Learning} {Communities}},
  volume = {26},
  number = {1},
  journal = {Special Issue of Behaviour \& Information Technology (BIT)},
  author = {Rohde, Markus and Stahl, Gerry and Wulf, Volker},
  year = {2007},
  pages = {1--3},
  }

• ---

  Entrup, C. L., Barth, T., Schäfer, W., Müller, U., Metz, D. & Grauer, M. (2007)Ähnlichkeitssuche in Informationssystemen verteilter, heterogener Umgebungen – Unterstützung wissensintensiver Prozesse am Beispiel der Angebotserstellung in der Automobilzulieferindustrie

  IN industrie management 4/2007, Pages: 41–44
  [BibTeX]

  @article{entrup_ahnlichkeitssuche_2007,
  title = {Ähnlichkeitssuche in {Informationssystemen} verteilter, heterogener {Umgebungen} - {Unterstützung} wissensintensiver {Prozesse} am {Beispiel} der {Angebotserstellung} in der {Automobilzulieferindustrie}},
  journal = {industrie management 4/2007},
  author = {Entrup, Christian Lütke and Barth, Thomas and Schäfer, Walter and Müller, U and Metz, Daniel and Grauer, Manfred},
  year = {2007},
  pages = {41--44},
  }

• ---

  Fischer, G., Rohde, M. & Wulf, V. (2007)Community-based Learning: The Core Competency of Residential, Research-based Universities

  IN International Journal of Computer Supported Collaborative Learning (ijCSCL), Vol. 2, Pages: 9–40
  [BibTeX]

  @article{fischer_community-based_2007,
  title = {Community-based {Learning}: {The} {Core} {Competency} of {Residential}, {Research}-based {Universities}},
  volume = {2},
  number = {1},
  journal = {International Journal of Computer Supported Collaborative Learning (ijCSCL)},
  author = {Fischer, Gerhard and Rohde, Markus and Wulf, Volker},
  year = {2007},
  pages = {9--40},
  }

• ---

  Rohde, M., Klamma, R., Jarke, M. & Wulf, V. (2007)The Reality is our laboratory: Communities of Practice in Applied Computer Science

  IN Behaviour & Information Technology, Vol. 26, Pages: 81–94 doi:10.1080/01449290600811636
  [BibTeX] [Abstract] [Download PDF]

  The present paper presents a longitudinal study of the course ‘High-tech Entrepreneurship and New Media’. The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we want to present our experiences and to reflect upon the design changes between the first and the second instance of the course. The evaluation of the course showed that the work on real-world problems and the collaboration in teams together with partners from start-up companies were evaluated as very positive, although design flaws, and cultural and professional diversities limited the success of the first instance in 2001. For the second course in 2002, the didactical design was improved significantly according to evaluation results, which brought evidence that the design changes resulted in better collaborative practices and more stable relationships between start-up companies and students. Furthermore, it was found that especially the differences in cultural background and different historical experiences between the two distinct groups of ‘students’ and ‘entrepreneurs’ might make processes of social identification more difficult and, therefore, successful community-building less likely’.

  @article{rohde_reality_2007,
  title = {The {Reality} is our laboratory: {Communities} of {Practice} in {Applied} {Computer} {Science}},
  volume = {26},
  issn = {0144-929X},
  url = {10.1080/01449290600811636%5Cnhttp://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=23311713&site=ehost-live%5Cn%3CGo to ISI%3E://WOS:000242473600007},
  doi = {10.1080/01449290600811636},
  abstract = {The present paper presents a longitudinal study of the course 'High-tech Entrepreneurship and New Media'. The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we want to present our experiences and to reflect upon the design changes between the first and the second instance of the course. The evaluation of the course showed that the work on real-world problems and the collaboration in teams together with partners from start-up companies were evaluated as very positive, although design flaws, and cultural and professional diversities limited the success of the first instance in 2001. For the second course in 2002, the didactical design was improved significantly according to evaluation results, which brought evidence that the design changes resulted in better collaborative practices and more stable relationships between start-up companies and students. Furthermore, it was found that especially the differences in cultural background and different historical experiences between the two distinct groups of 'students' and 'entrepreneurs' might make processes of social identification more difficult and, therefore, successful community-building less likely'.},
  number = {1},
  journal = {Behaviour \& Information Technology},
  author = {Rohde, Markus and Klamma, Ralf and Jarke, Matthias and Wulf, Volker},
  year = {2007},
  pmid = {23311713},
  keywords = {Case study, Communities of practice, COMPUTER science, Entrepreneurship, ENTREPRENEURSHIP, GROUP identity, HIGH technology, INFRASTRUCTURE (Economics), LONGITUDINAL method, Social capital},
  pages = {81--94},
  annote = {ISBN: 0144929X},
  }

• ---

  Müller, F., Stevens, G., Thorogood, A., O’Brien, S. & Wulf, V. (2007)Sports over a distance

  IN Personal and Ubiquitous Computing, Vol. 11, Pages: 633–645 doi:10.1007/s00779-006-0133-0
  [BibTeX] [Abstract]

  Sport is a domain full of movement-based interactions. These interactions typically have positive health effects as well as an impact on social bonding. We have investigated ways in which computer augmented devices can lead to new sport experiences and explored opportunities to combine physical activities with remote social bonding. Three prototypes have been implemented which showcase movement-based interaction in sports. “Breakout for Two” allows geographically distant users to play a physically exhausting ball game together. “\{FlyGuy\}” gives users a hang-glide experience controllable through body movement. “Push’N’Pull” uses isometric exercise equipment over a network to encourage users to complete a cooperative game whilst performing intense muscular actions. A comparison of these applications shows that such movement-based interaction in a networked environment allows players in different locations to achieve a work out and also to socialize. Based on these projects, we conclude with practical design implications for future Exertion Interfaces.

  @article{muller_sports_2007,
  title = {Sports over a distance},
  volume = {11},
  issn = {16174909},
  doi = {10.1007/s00779-006-0133-0},
  abstract = {Sport is a domain full of movement-based interactions. These interactions typically have positive health effects as well as an impact on social bonding. We have investigated ways in which computer augmented devices can lead to new sport experiences and explored opportunities to combine physical activities with remote social bonding. Three prototypes have been implemented which showcase movement-based interaction in sports. “Breakout for Two” allows geographically distant users to play a physically exhausting ball game together. “\{FlyGuy\}” gives users a hang-glide experience controllable through body movement. “Push'N'Pull” uses isometric exercise equipment over a network to encourage users to complete a cooperative game whilst performing intense muscular actions. A comparison of these applications shows that such movement-based interaction in a networked environment allows players in different locations to achieve a work out and also to socialize. Based on these projects, we conclude with practical design implications for future Exertion Interfaces.},
  number = {8},
  journal = {Personal and Ubiquitous Computing},
  author = {Müller, Florian and Stevens, Gunnar and Thorogood, Alex and O'Brien, Shannon and Wulf, Volker},
  year = {2007},
  pages = {633--645},
  annote = {ISBN: 0077900601330},
  }

• ---

  Anacleto, J., de Carvalho, A. F. P., de Godoi, M. S., Talarico Neto, A. & Neris, V. P. A. (2007)Cognitor: Um Framework Baseado na Linguagem de Padr\õ\es Cog-Learn

  IN Revista Brasileira de Inform\á\tica na Educa\ç\\ã\o (RBIE), Vol. 15, Pages: 32–43
  [BibTeX]

  @article{anacleto_cognitor_2007,
  title = {Cognitor: {Um} {Framework} {Baseado} na {Linguagem} de {Padr}\{õ\}es {Cog}-{Learn}},
  volume = {15},
  journal = {Revista Brasileira de Inform\{á\}tica na Educa\{ç\}\{ã\}o (RBIE)},
  author = {Anacleto, Junia and de Carvalho, Aparecido Fabiano Pinatti and Godoi, Muriel de Souza and Talarico Neto, Americo and Neris, Vania Paula Almeida},
  year = {2007},
  pages = {32--43},
  }

• ---

  Rohde, M., Stahl, G. & Wulf, V. (2007)Introduction “Computer-Support for Learning Communities”

  IN International Journal on Behaviour and Information Technology, Vol. 26
  [BibTeX]

  @article{rohde_introduction_2007,
  title = {Introduction "{Computer}-{Support} for {Learning} {Communities}"},
  volume = {26},
  number = {1},
  journal = {International Journal on Behaviour and Information Technology},
  author = {Rohde, Markus and Stahl, Gerry and Wulf, Volker},
  year = {2007},
  }

• ---

  Rohde, M. (2007)Annotation zu Frick, Klaus N.: Chaos en France – Peter Pank in Avignon. Berlin, Archiv der Jugendkulturen, 2006

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 20, Pages: 136–137
  [BibTeX]

  @article{rohde_annotation_2007,
  title = {Annotation zu {Frick}, {Klaus} {N}.: {Chaos} en {France} – {Peter} {Pank} in {Avignon}. {Berlin}, {Archiv} der {Jugendkulturen}, 2006},
  volume = {20},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2007},
  pages = {136--137},
  }

• ---

  Rohde, M. (2007)V.i.S.d.P. Themenheft Wandel der Parteiendemokratie – Macht ohne Substanz

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 20
  [BibTeX]

  @article{rohde_visdp_2007,
  title = {V.i.{S}.d.{P}. {Themenheft} {Wandel} der {Parteiendemokratie} – {Macht} ohne {Substanz}},
  volume = {20},
  number = {4},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2007},
  }

• ---

  Barth, T., Entrup, C. L. & Schäfer, W. (2007)Unterstützung wissensintensiver Prozesse im Produktlebenszyklus durch Suche in Produkt- und Prozessdaten

  IN Wirtschaftinformatik Proceedings 2007, Pages: 87
  [BibTeX] [Abstract]

  Entlang des Produktlebenszyklus generierte Daten enthalten das in einer Vielzahl von Prozessen angewandte Wissen der an Planung, Entwicklung, Herstellung etc. beteiligten Experten eines Unternehmens. Ein Ansatz zur Unterstützung komplexer, wissensintensiver Prozesse ist, dieses Wissen so wieder zu verwenden, dass zu einer neuen Aufgabenstellung ähnliche Fälle in historischen Daten gesucht, identifiziert und ggf. als Vorlage verwendet werden können.

  @article{barth_unterstutzung_2007-1,
  title = {Unterstützung wissensintensiver {Prozesse} im {Produktlebenszyklus} durch {Suche} in {Produkt}- und {Prozessdaten}},
  abstract = {Entlang des Produktlebenszyklus generierte Daten enthalten das in einer Vielzahl von Prozessen angewandte Wissen der an Planung, Entwicklung, Herstellung etc. beteiligten Experten eines Unternehmens. Ein Ansatz zur Unterstützung komplexer, wissensintensiver Prozesse ist, dieses Wissen so wieder zu verwenden, dass zu einer neuen Aufgabenstellung ähnliche Fälle in historischen Daten gesucht, identifiziert und ggf. als Vorlage verwendet werden können.},
  language = {de},
  journal = {Wirtschaftinformatik Proceedings 2007},
  author = {Barth, Thomas and Entrup, Christian Lütke and Schäfer, Walter},
  year = {2007},
  pages = {87},
  }

2006

• ---

  Karasti, H., Baker, K. S. & Halkola, E. (2006)Enriching the Notion of Data Curation in E-Science: Data Managing and Information Infrastructuring in the Long Term Ecological Research (LTER) Network

  IN Computer Supported Cooperative Work (CSCW), Vol. 15, Pages: 321–358 doi:10.1007/s10606-006-9023-2
  [BibTeX] [Download PDF]

  @article{karasti_enriching_2006,
  title = {Enriching the {Notion} of {Data} {Curation} in {E}-{Science}: {Data} {Managing} and {Information} {Infrastructuring} in the {Long} {Term} {Ecological} {Research} ({LTER}) {Network}},
  volume = {15},
  url = {http://link.springer.com/10.1007/s10606-006-9023-2},
  doi = {10.1007/s10606-006-9023-2},
  number = {4},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Karasti, Helena and Baker, Karen S and Halkola, Eija},
  year = {2006},
  keywords = {cscw, cyberinfrastructure, data stewardship, ecology, information management, long-, MdK, scientific collaboration, term perspective},
  pages = {321--358},
  }

• ---

  Hinrichs, J. & Wulf, V. (2006)Nutzungskontexte als spezielle Merkmale der Dokumentenverwaltung: Empirische Befunde und technische Lösungsansätze

  IN Multikonferenz Wirtschaftsinformatik (MKWI), Vol. 1, Pages: 333–348
  [BibTeX]

  @article{hinrichs_nutzungskontexte_2006,
  title = {Nutzungskontexte als spezielle {Merkmale} der {Dokumentenverwaltung}: {Empirische} {Befunde} und technische {Lösungsansätze}},
  volume = {1},
  journal = {Multikonferenz Wirtschaftsinformatik (MKWI)},
  author = {Hinrichs, Joachim and Wulf, Volker},
  year = {2006},
  keywords = {imported},
  pages = {333--348},
  }

• ---

  Pipek, V., Rosson, M., Stevens, G. & Wulf, V. (2006)Supporting the Appropriation of ICT: End-User Development in Civil Societies

  IN Learning in Communities – Interdisciplinary Perspectives on Human Centered Information Technology, Vol. 2, Pages: 25–27 doi:10.1007/978-1-84800-332-3_6
  [BibTeX] [Download PDF]

  @article{pipek_supporting_2006,
  series = {Human-{Computer} {Interaction} {Series}},
  title = {Supporting the {Appropriation} of {ICT}: {End}-{User} {Development} in {Civil} {Societies}},
  volume = {2},
  url = {http://dx.doi.org/10.1007/978-1-84800-332-3_6},
  doi = {10.1007/978-1-84800-332-3_6},
  number = {2},
  journal = {Learning in Communities - Interdisciplinary Perspectives on Human Centered Information Technology},
  author = {Pipek, Volkmar and Rosson, Mary-Beth and Stevens, Gunnar and Wulf, Volker},
  editor = {Carroll, John M},
  year = {2006},
  keywords = {CSCW},
  pages = {25--27},
  annote = {ISBN: 978-1-84800-331-6 Publisher: Springer},
  }

• ---

  Barth, T., Entrup, C. L., Müller, U., Metz, D. & Schäfer, W. (2006)Ähnlichkeitssuche zur Unterstützung der Produktentwicklung in verteilten, kollaborativen Umgebungen

  IN 2. GI-Tagung Informations- und Wissensdrehscheibe Produktdatenmanagment
  [BibTeX]

  @article{barth_ahnlichkeitssuche_2006,
  title = {Ähnlichkeitssuche zur {Unterstützung} der {Produktentwicklung} in verteilten, kollaborativen {Umgebungen}},
  journal = {2. GI-Tagung Informations- und Wissensdrehscheibe Produktdatenmanagment},
  author = {Barth, Thomas and Entrup, Christian Lütke and Müller, U and Metz, Daniel and Schäfer, Walter},
  year = {2006},
  }

• ---

  Huysman, M. & Wulf, V. (2006)IT to support knowledge sharing in communities, towards a social capital analysis

  IN Journal of Information Technology, Vol. 21, Pages: 40–51 doi:10.1057/palgrave.jit.2000053
  [BibTeX] [Abstract]

  Ignoring the informal, non-canonical nature of knowledge sharing, including people’s motivation, ability and opportunity to share knowledge, is one of the key causes of resistance to use knowledge-sharing tools. In order to improve knowledge sharing supported by information technology (IT), tools need to be embedded in the social networks of which it is part. This has implications for our knowledge on the design requirements of such socially embedded IT. The paper reviews tools that are designed for the purpose to foster social capital. We will then discuss what is needed for an IS design theory related to knowledge communities and how such a theory could incorporate social capital theory.Journal of Information Technology (2006) 21, 40–51. doi:10.1057/palgrave.jit.2000053 Published online 4 October 2005

  @article{huysman_it_2006,
  title = {{IT} to support knowledge sharing in communities, towards a social capital analysis},
  volume = {21},
  issn = {02683962},
  doi = {10.1057/palgrave.jit.2000053},
  abstract = {Ignoring the informal, non-canonical nature of knowledge sharing, including people's motivation, ability and opportunity to share knowledge, is one of the key causes of resistance to use knowledge-sharing tools. In order to improve knowledge sharing supported by information technology (IT), tools need to be embedded in the social networks of which it is part. This has implications for our knowledge on the design requirements of such socially embedded IT. The paper reviews tools that are designed for the purpose to foster social capital. We will then discuss what is needed for an IS design theory related to knowledge communities and how such a theory could incorporate social capital theory.Journal of Information Technology (2006) 21, 40–51. doi:10.1057/palgrave.jit.2000053 Published online 4 October 2005},
  number = {1},
  journal = {Journal of Information Technology},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2006},
  pmid = {21458748},
  keywords = {A-Paper, Communities, Social capital, Knowledge management, Requirement analysis, Socio-technical design},
  pages = {40--51},
  annote = {ISBN: 0268-3962},
  }

• ---

  Wulf, V. & Hess, J. (2006)Community-orientierte Dienste für digitales interaktives Fernsehen: Das Beispiel der „Find-a-Friend” Anwendung

  IN i-com, Vol. 5, Pages: 33–37
  [BibTeX]

  @article{wulf_community-orientierte_2006,
  title = {Community-orientierte {Dienste} für digitales interaktives {Fernsehen}: {Das} {Beispiel} der „{Find}-a-{Friend}” {Anwendung}},
  volume = {5},
  number = {3},
  journal = {i-com},
  author = {Wulf, Volker and Hess, Jan},
  year = {2006},
  pages = {33--37},
  }

• ---

  Fischer, G., Rohde, M. & Wulf, V. (2006)Spiders in the Net: Universities as Facilitators of Community-based Learning

  IN Journal on Community Informatics, Vol. 2
  [BibTeX]

  @article{fischer_spiders_2006,
  title = {Spiders in the {Net}: {Universities} as {Facilitators} of {Community}-based {Learning}},
  volume = {2},
  number = {2},
  journal = {Journal on Community Informatics},
  author = {Fischer, Gerhard and Rohde, Markus and Wulf, Volker},
  year = {2006},
  }

• ---

  Rohde, M. (2006)Engagement und Berichterstattung in Neuen Medien

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 19, Pages: 132–135
  [BibTeX]

  @article{rohde_engagement_2006,
  title = {Engagement und {Berichterstattung} in {Neuen} {Medien}},
  volume = {19},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2006},
  pages = {132--135},
  }

• ---

  Rohde, M. & Wulf, V. (2006)Regional Learning in the Software Industry: A University Facilitating Regional Networks of Practice

  IN The Role of ICT in Interfirm Networks and Regional Clusters – Workshop Documentation, International Reports on Socio-Informatics (IRSI), Vol. 3, Pages: 19–48
  [BibTeX] [Download PDF]

  @article{rohde_regional_2006,
  title = {Regional {Learning} in the {Software} {Industry}: {A} {University} {Facilitating} {Regional} {Networks} of {Practice}},
  volume = {3},
  url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/IrsiV3I2.pdf},
  number = {2},
  journal = {The Role of ICT in Interfirm Networks and Regional Clusters - Workshop Documentation, International Reports on Socio-Informatics (IRSI)},
  author = {Rohde, Markus and Wulf, Volker},
  year = {2006},
  pages = {19--48},
  }

• ---

  Barth, T., Entrup, C., Schäfer, W., Grauer, M. & Freisleben, B. (2006)Applying Fuzzy Search Techniques for Knowledge Reuse in Product- and Process Design

  IN Proc. 7th Int. Conference on Application of Fuzzy Systems and Soft Computing (ICAFS 2006), Pages: 25–32
  [BibTeX]

  @article{barth_applying_2006,
  title = {Applying {Fuzzy} {Search} {Techniques} for {Knowledge} {Reuse} in {Product}- and {Process} {Design}},
  journal = {Proc. 7th Int. Conference on Application of Fuzzy Systems and Soft Computing (ICAFS 2006)},
  author = {Barth, Thomas and Entrup, Christian and Schäfer, Walter and Grauer, Manfred and Freisleben, B},
  year = {2006},
  pages = {25--32},
  annote = {Publisher: b-Quadrat Verlag},
  }

• ---

  Lieberman, H., Paternò, F. & Wulf, V. (2006)End User Development: An Emerging Paradigm

  IN End User Development, Vol. 9, Pages: 9–16 doi:10.1007/1-4020-5386-X
  [BibTeX] [Abstract] [Download PDF]

  In a world that is not predictable, improvisation, evolution, and innovation are more than a luxury: they are a necessity. The challenge of design is not a matter of getting rid of the emergent, but rather of including it and making it an opportunity for more creative and more adequate solutions to problems. Meta-design is an emerging conceptual framework aimed at defining and creating social and technical infrastructures in which new forms of collaborative design can take place. It extends the traditional notion of system design beyond the original development of a system to include a coadaptive process between users and a system, inwhich the users become co-developers or co-designers. It is grounded in the basic assumption that future uses and problems cannot be completely anticipated at design time, when a system is developed. Users, at use time, will discover mismatches between their needs and the support that an existing system can provide for them. These mismatches will lead to breakdowns that serve as potential sources of new insights, new knowledge, and new understanding. This chapter is structured in four parts: conceptual framework, environments, applications, and findings and challenges. Along the structure of the chapter, we discuss and explore the following essential components of meta-design, providing requirements, guidelines, and models for the future of end-user development: (1) the relationship of meta-design to other design methodologies; (2) the Seeding, Evolutionary Growth, Reseeding Model , a process model for large evolving design artifacts; (3) the characteristics of unself-conscious cultures of design , their strengths and their weaknesses, and the necessity for owners of problems to be empowered to engage in end-user development; (4) the possibilities created by meta-design to bring co-creation alive; and (5) the need for an integrated design space that brings together a technical infrastructure that is evolvable, for the design of learning environments and work organizations that allow end-users to become active contributors, and for the design of relational settings in which users can relate, find motivations and rewards, and accumulate social capital. Key words. co-creation, design for change, design space, design time, domain-oriented design environments, Envisionment and Discovery Collaboratory, interactive art, open systems, SER model, social capital, underdesign, unself-conscious cultures of design, use time, value-feelings.

  @article{lieberman_end_2006-1,
  title = {End {User} {Development}: {An} {Emerging} {Paradigm}},
  volume = {9},
  issn = {09376429},
  url = {http://www.springerlink.com/content/r42041mu0m30t465/},
  doi = {10.1007/1-4020-5386-X},
  abstract = {In a world that is not predictable, improvisation, evolution, and innovation are more than a luxury: they are a necessity. The challenge of design is not a matter of getting rid of the emergent, but rather of including it and making it an opportunity for more creative and more adequate solutions to problems. Meta-design is an emerging conceptual framework aimed at defining and creating social and technical infrastructures in which new forms of collaborative design can take place. It extends the traditional notion of system design beyond the original development of a system to include a coadaptive process between users and a system, inwhich the users become co-developers or co-designers. It is grounded in the basic assumption that future uses and problems cannot be completely anticipated at design time, when a system is developed. Users, at use time, will discover mismatches between their needs and the support that an existing system can provide for them. These mismatches will lead to breakdowns that serve as potential sources of new insights, new knowledge, and new understanding. This chapter is structured in four parts: conceptual framework, environments, applications, and findings and challenges. Along the structure of the chapter, we discuss and explore the following essential components of meta-design, providing requirements, guidelines, and models for the future of end-user development: (1) the relationship of meta-design to other design methodologies; (2) the Seeding, Evolutionary Growth, Reseeding Model , a process model for large evolving design artifacts; (3) the characteristics of unself-conscious cultures of design , their strengths and their weaknesses, and the necessity for owners of problems to be empowered to engage in end-user development; (4) the possibilities created by meta-design to bring co-creation alive; and (5) the need for an integrated design space that brings together a technical infrastructure that is evolvable, for the design of learning environments and work organizations that allow end-users to become active contributors, and for the design of relational settings in which users can relate, find motivations and rewards, and accumulate social capital. Key words. co-creation, design for change, design space, design time, domain-oriented design environments, Envisionment and Discovery Collaboratory, interactive art, open systems, SER model, social capital, underdesign, unself-conscious cultures of design, use time, value-feelings.},
  journal = {End User Development},
  author = {Lieberman, Henry and Paternò, Fabio and Wulf, Volker},
  year = {2006},
  pages = {9--16},
  annote = {ISBN: 9781402042201},
  }

• ---

  Reißmann, O., Rohde, M. & Urich, K. (2006)Neue Bewegungen im Internet? Editorial zum Themenheft Neue Bewegungen im Internet?

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 19, Pages: 2–6
  [BibTeX]

  @article{reismann_neue_2006,
  title = {Neue {Bewegungen} im {Internet}? {Editorial} zum {Themenheft} {Neue} {Bewegungen} im {Internet}?},
  volume = {19},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Reißmann, Ole and Rohde, Markus and Urich, Karin},
  year = {2006},
  pages = {2--6},
  }

• ---

  Entrup, C., Barth, T. & Schäfer, W. (2006)Towards a process model for identifying knowledge-related structures in product data

  IN Practical Aspects of Knowledge Management, Pages: 189–200
  [BibTeX]

  @article{entrup_towards_2006,
  title = {Towards a process model for identifying knowledge-related structures in product data},
  journal = {Practical Aspects of Knowledge Management},
  author = {Entrup, Christian and Barth, Thomas and Schäfer, Walter},
  year = {2006},
  pages = {189--200},
  annote = {Publisher: Springer},
  }

• ---

  Won, M., Stiemerling, O. & Wulf, V. (2006)Component-Based Approaches to Tailorable Systems

  IN End User Development SE – 6, Vol. 9, Pages: 115–141 doi:10.1007/1-4020-5386-X_6
  [BibTeX] [Abstract] [Download PDF]

  Flexibility is one of the most striking features of modern software. As the idea of integrating components is easily understood by programmers as well as end users, component architectures seem to be very promising to serve as a technological basis. In this chapter we give an overview of our work in the last years. A component model called FLEXIBEANS has been designed with the special notion to develop highly flexible and tailorable applications. The FREEVOLVE platform then serves as an environment in which compositions can be run and tailored. The second part of the chapter deals with the development and evaluation of different tailoring environments in which end users can compose their own applications or tailor existing ones. Users tests showed that besides a coherent technical basis and a manageable visual tailoring environment, there is a need for additional support techniques. We discuss how techniques to support users’ individual and collective tailoring activities can be integrated into the user interface. Key words. tailorability, platform, component architecture, user interface, collaborative tailoring, evalution.

  @article{won_component-based_2006,
  title = {Component-{Based} {Approaches} to {Tailorable} {Systems}},
  volume = {9},
  url = {http://dx.doi.org/10.1007/1-4020-5386-X_6%5Cnhttp://link.springer.com/chapter/10.1007/1-4020-5386-X_6},
  doi = {10.1007/1-4020-5386-X_6},
  abstract = {Flexibility is one of the most striking features of modern software. As the idea of integrating components is easily understood by programmers as well as end users, component architectures seem to be very promising to serve as a technological basis. In this chapter we give an overview of our work in the last years. A component model called FLEXIBEANS has been designed with the special notion to develop highly flexible and tailorable applications. The FREEVOLVE platform then serves as an environment in which compositions can be run and tailored. The second part of the chapter deals with the development and evaluation of different tailoring environments in which end users can compose their own applications or tailor existing ones. Users tests showed that besides a coherent technical basis and a manageable visual tailoring environment, there is a need for additional support techniques. We discuss how techniques to support users' individual and collective tailoring activities can be integrated into the user interface. Key words. tailorability, platform, component architecture, user interface, collaborative tailoring, evalution.},
  journal = {End User Development SE - 6},
  author = {Won, Markus and Stiemerling, Oliver and Wulf, Volker},
  year = {2006},
  pages = {115--141},
  annote = {ISBN: 978-1-4020-4220-1},
  }

• ---

  Klann, M., Paternò, F. & Wulf, V. (2006)Future perspectives in end-user development

  IN End User Development SE – 21, Vol. 9, Pages: 475–486 doi:10.1007/1-4020-5386-X_21
  [BibTeX] [Abstract] [Download PDF]

  The research field of end-user development has evolved, during recent years, to a certain degree of internal structure, problem awareness and consistency. Both academia and industry have begun to consider it an important field for research and development. In order to let EUD research contribute to the Information Societies, research and development must continue in a consolidated and well-balanced way. This chapter provides an overview of major challenges, motivates why these challenges should be addressed with considerable effort to bring about an Information Society with empowered end-users, and finally discusses how these challenges should be translated into a concrete research and development agenda for the short- and mid-term future. Key words. tailorability, end user programming, flexibility, usability

  @article{klann_future_2006,
  title = {Future perspectives in end-user development},
  volume = {9},
  url = {http://dx.doi.org/10.1007/1-4020-5386-X_21%5Cnhttp://link.springer.com/chapter/10.1007/1-4020-5386-X_21},
  doi = {10.1007/1-4020-5386-X_21},
  abstract = {The research field of end-user development has evolved, during recent years, to a certain degree of internal structure, problem awareness and consistency. Both academia and industry have begun to consider it an important field for research and development. In order to let EUD research contribute to the Information Societies, research and development must continue in a consolidated and well-balanced way. This chapter provides an overview of major challenges, motivates why these challenges should be addressed with considerable effort to bring about an Information Society with empowered end-users, and finally discusses how these challenges should be translated into a concrete research and development agenda for the short- and mid-term future. Key words. tailorability, end user programming, flexibility, usability},
  journal = {End User Development SE - 21},
  author = {Klann, Markus and Paternò, Fabio and Wulf, Volker},
  year = {2006},
  pages = {475--486},
  annote = {ISBN: 978-1-4020-4220-1},
  }

2005

• ---

  Stevens, G. & Al-Zubaidi, K. (2005)Gaming, Working and Socialization: The case of FreeStyle Backgammon inside BSCWeasel

  IN presented at The ECSCW’05 workshop on “Computer Games & CSCW”
  [BibTeX]

  @article{stevens_gaming_2005,
  title = {Gaming, {Working} and {Socialization}: {The} case of {FreeStyle} {Backgammon} inside {BSCWeasel}},
  journal = {presented at The ECSCW'05 workshop on "Computer Games \& CSCW"},
  author = {Stevens, Gunnar and Al-Zubaidi, Kanan},
  year = {2005},
  }

• ---

  Pipek, V. (2005)Negotiating Infrastructure: Supporting the Appropriation of Collaborative Software

  IN International Reports on Socio-Informatics (IRSI), Vol. 2, Pages: 44 p.
  [BibTeX]

  @article{pipek_negotiating_2005,
  title = {Negotiating {Infrastructure}: {Supporting} the {Appropriation} of {Collaborative} {Software}},
  volume = {2},
  number = {1},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Pipek, Volkmar},
  year = {2005},
  keywords = {CSCW},
  pages = {44 p.},
  }

• ---

  Stevens, G. (2005)BSCWeasel – How to make an existing Groupware System more flexible

  IN presented at Demonstration on the ECSCW 2005
  [BibTeX]

  @article{stevens_bscweasel_2005,
  title = {{BSCWeasel} - {How} to make an existing {Groupware} {System} more flexible},
  journal = {presented at Demonstration on the ECSCW 2005},
  author = {Stevens, Gunnar},
  year = {2005},
  }

• ---

  Rohde, M., Klamma, R., Wulf, V. & Koschmann, T. (2005)Establishing communities of practice among students and start-up companies

  IN CSCL 2005: Computer Supported Collaborative Learning 2005: The Next 10 Years, Proceedings, Pages: 514–519 doi:10.3115/1149293.1149361
  [BibTeX] [Abstract]

  This paper presents the concept and an empirical evaluation of the course “High-tech Entrepreneurship and New Media”. The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies, and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we present empirical findings and reflect on changes in the design of the course which took place between its first and the second instantiation. These design changes were based on the empirical evaluation of the first course and a deeper analysis of the role of social capital.

  @article{rohde_establishing_2005,
  title = {Establishing communities of practice among students and start-up companies},
  doi = {10.3115/1149293.1149361},
  abstract = {This paper presents the concept and an empirical evaluation of the course "High-tech Entrepreneurship and New Media". The course design is based on socio-cultural theories of learning and considers the role of social capital in entrepreneurial networks. By integrating student teams into the communities of practice of local start-ups, we offer learning opportunities to students, companies, and academia. The student teams are connected to each other and to their supervisors in academia and practice through a community-system. Moreover, the course is accompanied by a series of lectures and group discussions. In this paper we present empirical findings and reflect on changes in the design of the course which took place between its first and the second instantiation. These design changes were based on the empirical evaluation of the first course and a deeper analysis of the role of social capital.},
  journal = {CSCL 2005: Computer Supported Collaborative Learning 2005: The Next 10 Years, Proceedings},
  author = {Rohde, Markus and Klamma, Ralf and Wulf, Volker and Koschmann, T},
  year = {2005},
  keywords = {social capital, communities of practice, regional start-up networks},
  pages = {514--519},
  annote = {ISBN: 0-8058-5782-6},
  }

• ---

  Nett, B. & Wulf, V. (2005)Wissensprozesse in der Softwarebranche. Kleine und mittelständische Unternehmen unter empirischer Perspektive

  IN Wissensprozesse in der Netzwerkgesellschaft, Vol. 4, Pages: 147 – 168
  [BibTeX]

  @article{nett_wissensprozesse_2005,
  title = {Wissensprozesse in der {Softwarebranche}. {Kleine} und mittelständische {Unternehmen} unter empirischer {Perspektive}},
  volume = {4},
  number = {3},
  journal = {Wissensprozesse in der Netzwerkgesellschaft},
  author = {Nett, Bernhard and Wulf, Volker},
  year = {2005},
  pages = {147 -- 168},
  }

• ---

  Rohde, M. (2005)V.i.S.d.P. Themenheft Advokaten internationaler Solidarität – Vom Kampf um die Entwicklungspolitik

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 18
  [BibTeX]

  @article{rohde_visdp_2005,
  title = {V.i.{S}.d.{P}. {Themenheft} {Advokaten} internationaler {Solidarität} – {Vom} {Kampf} um die {Entwicklungspolitik}},
  volume = {18},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2005},
  }

• ---

  Huysman, M. & Wulf, V. (2005)The Role of Information Technology in Building and Sustaining the Relational Base of Communities

  IN The Information Society, Vol. 21, Pages: 81–89 doi:10.1080/01972240590925285
  [BibTeX]

  @article{huysman_role_2005,
  title = {The {Role} of {Information} {Technology} in {Building} and {Sustaining} the {Relational} {Base} of {Communities}},
  volume = {21},
  issn = {0197-2243},
  doi = {10.1080/01972240590925285},
  number = {2},
  journal = {The Information Society},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2005},
  pmid = {16606905},
  pages = {81--89},
  annote = {ISBN: 0197224059},
  }

• ---

  Wulf, V., Kahler, H., Stiemerling, O. & Won, M. (2005)Tailoring by integration of domain-specific components: the case of a document search tool.

  IN Behaviour & Information Technology, Vol. 24, Pages: 317–333 doi:10.1080/01449290512331321875
  [BibTeX] [Abstract] [Download PDF]

  In this paper we describe the evolutionary design and implementation of a search tool for files in shared workspaces used within an off-the-shelf groupware product. The design is based on the assumption that a useful generic search tool must be highly tailorable, which is achieved by applying an innovative software architecture allowing the assembly of components during runtime. In order to understand people’s searching methods in shared workspaces and to support the design, we employed interviews and workshops with users as well as a field test to understand the users’ needs. During the design process we developed a series of prototypes that were then evaluated by office workers. Consequently, the process described and the lessons learned extend from searching in files as a case via tailorability of software as an answer to the resulting requirements to component architecture as a way to implement this tailorability. The results derived from the treatment of these interrelated aspects constitute the core and value of this paper. [ABSTRACT FROM AUTHOR]\${\textbackslash}textbackslashbackslash\$nCopyright of Behaviour & Information Technology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder’s express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

  @article{wulf_tailoring_2005,
  title = {Tailoring by integration of domain-specific components: the case of a document search tool.},
  volume = {24},
  issn = {0144929X},
  url = {http://search.ebscohost.com/login.aspx?direct=true&db=lih&AN=17628520&site=ehost-live 10.1080/01449290512331321875},
  doi = {10.1080/01449290512331321875},
  abstract = {In this paper we describe the evolutionary design and implementation of a search tool for files in shared workspaces used within an off-the-shelf groupware product. The design is based on the assumption that a useful generic search tool must be highly tailorable, which is achieved by applying an innovative software architecture allowing the assembly of components during runtime. In order to understand people's searching methods in shared workspaces and to support the design, we employed interviews and workshops with users as well as a field test to understand the users' needs. During the design process we developed a series of prototypes that were then evaluated by office workers. Consequently, the process described and the lessons learned extend from searching in files as a case via tailorability of software as an answer to the resulting requirements to component architecture as a way to implement this tailorability. The results derived from the treatment of these interrelated aspects constitute the core and value of this paper. [ABSTRACT FROM AUTHOR]\${\textbackslash}textbackslashbackslash\$nCopyright of Behaviour \& Information Technology is the property of Taylor \& Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)},
  number = {4},
  journal = {Behaviour \& Information Technology},
  author = {Wulf, Volker and Kahler, Helge and Stiemerling, Oliver and Won, Markus},
  year = {2005},
  keywords = {COMPUTER software, ELECTRONIC, INTERNET searching},
  pages = {317--333},
  }

• ---

  Dittrich, Y., Dourish, P., Mørch, A., Pipek, V., Stevens, G. & Törpel, B. (2005)Special Issue on Supporting Appropriation Work

  IN International Reports on Socio-Informatics (IRSI), Vol. 2, Pages: 84 p.
  [BibTeX]

  @article{dittrich_special_2005,
  title = {Special {Issue} on {Supporting} {Appropriation} {Work}},
  volume = {2},
  number = {2},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Dittrich, Yvonne and Dourish, Paul and Mørch, Anders and Pipek, Volkmar and Stevens, Gunnar and Törpel, Bettina},
  year = {2005},
  keywords = {CSCW},
  pages = {84 p.},
  }

• ---

  Huysman, M. & Wulf, V. (2005)Communities and Information Technology

  IN Special Issue of The Information Society (TIS), Vol. 21
  [BibTeX]

  @article{huysman_communities_2005,
  title = {Communities and {Information} {Technology}},
  volume = {21},
  number = {2},
  journal = {Special Issue of The Information Society (TIS)},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2005},
  }

• ---

  Müller, C., Nett, B., Thomas, L. & Durissini, M. (2005)Learning cultures in/ among small and medium-sized enterprises of the German software branch

  IN contribution to the workshop on “Collaboration, cooperation and transaction. Communalities and Differences” of the international conference on Communities and Technologies (C&T 2005)
  [BibTeX]

  @article{muller_learning_2005,
  title = {Learning cultures in/ among small and medium-sized enterprises of the {German} software branch},
  journal = {contribution to the workshop on “Collaboration, cooperation and transaction. Communalities and Differences” of the international conference on Communities and Technologies (C\&T 2005)},
  author = {Müller, Claudia and Nett, Bernhard and Thomas, Ludger and Durissini, Marco},
  year = {2005},
  }

• ---

  Klann, M., Humberg, D. & Wulf, V. (2005)iManual – Mobile Endgeräte als kontextsensitive integrierte Bedien- und Hilfesysteme

  IN Wirtschaftsinformatik, Vol. 47, Pages: 36–44
  [BibTeX]

  @article{klann_imanual_2005,
  title = {{iManual} – {Mobile} {Endgeräte} als kontextsensitive integrierte {Bedien}- und {Hilfesysteme}},
  volume = {47},
  number = {1},
  journal = {Wirtschaftsinformatik},
  author = {Klann, Markus and Humberg, Daniel and Wulf, Volker},
  year = {2005},
  keywords = {A-Paper},
  pages = {36--44},
  }

• ---

  Stevens, G. & Al-Zubaidi, K. (2005)Spiel, Arbeit und Sozialität: FreeStyle Backgammon im BSCWeasel

  IN presented at Workshop “Kooperative Spiele” auf der Konferenz Mensch und Computer 2005
  [BibTeX]

  @article{stevens_spiel_2005,
  title = {Spiel, {Arbeit} und {Sozialität}: {FreeStyle} {Backgammon} im {BSCWeasel}},
  journal = {presented at Workshop "Kooperative Spiele" auf der Konferenz Mensch und Computer 2005},
  author = {Stevens, Gunnar and Al-Zubaidi, Kanan},
  year = {2005},
  }

• ---

  Stevens, G., Veith, M. & Wulf, V. (2005)Bridging among ethnic communities by cross-cultural communities of practice

  IN Proceedings of the 2nd Communities and Technologies Conference, C and T 2005, Pages: 377–396 doi:10.1007/1-4020-3591-8-20
  [BibTeX] [Abstract]

  The integration of immigrants is a big challenge for western societies. In this paper we describe how to bridge between ethnically defined communities by means of computer-supported project work. Our approach is grounded in socio-cultural theories of learning, especially Community of Practice (CoP). To evaluate our approach, we have built up a computer club in a multi cultural neighbourhood of the city of Bonn. Parents and children of mainly German and Turkish origin work jointly to create multimedia artefacts. These artefacts represent aspects of the neighbourhood’s recent history. The paper describes the project and its theoretical background. We also provide empirical findings to evaluate our approach.

  @article{stevens_bridging_2005,
  title = {Bridging among ethnic communities by cross-cultural communities of practice},
  doi = {10.1007/1-4020-3591-8-20},
  abstract = {The integration of immigrants is a big challenge for western societies. In this paper we describe how to bridge between ethnically defined communities by means of computer-supported project work. Our approach is grounded in socio-cultural theories of learning, especially Community of Practice (CoP). To evaluate our approach, we have built up a computer club in a multi cultural neighbourhood of the city of Bonn. Parents and children of mainly German and Turkish origin work jointly to create multimedia artefacts. These artefacts represent aspects of the neighbourhood's recent history. The paper describes the project and its theoretical background. We also provide empirical findings to evaluate our approach.},
  number = {June},
  journal = {Proceedings of the 2nd Communities and Technologies Conference, C and T 2005},
  author = {Stevens, Gunnar and Veith, Michael and Wulf, Volker},
  year = {2005},
  keywords = {Come\_In},
  pages = {377--396},
  annote = {ISBN: 140203590X},
  }

• ---

  Reichling, T. & Veith, M. (2005)Expertise sharing in a heterogeneous organizational environment

  IN Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW), Pages: 325–345 doi:10.1007/1-4020-4023-7_17
  [BibTeX] [Abstract]

  The term knowledge management (KM) has lost most of its magic during\${\textbackslash}textbackslashbackslash\$nthe past few years: While knowledge has been identified as an important\${\textbackslash}textbackslashbackslash\$nresource and key factor for productivity gains and innovation in\${\textbackslash}textbackslashbackslash\$norganizations, there seems to be no generally applicable (and easy)\${\textbackslash}textbackslashbackslash\$nway to utilize this resource. In this paper we present results of\${\textbackslash}textbackslashbackslash\$na field study that was conducted within a major European industrial\${\textbackslash}textbackslashbackslash\$nassociation. The study focused on knowledge intense processes among\${\textbackslash}textbackslashbackslash\$nthe association and its member companies which were supposed to be\${\textbackslash}textbackslashbackslash\$nimproved by KM strategies and systems. The organizational setting\${\textbackslash}textbackslashbackslash\$nappears to be unique in different ways: A grown and highly decentralized\${\textbackslash}textbackslashbackslash\$norganizational structure, goods that exclusively consist of human\${\textbackslash}textbackslashbackslash\$nand social capital and a distinct mutual unawareness of competencies\${\textbackslash}textbackslashbackslash\$nand responsibilities within the organization define our field of\${\textbackslash}textbackslashbackslash\$napplication.

  @article{reichling_expertise_2005,
  title = {Expertise sharing in a heterogeneous organizational environment},
  doi = {10.1007/1-4020-4023-7_17},
  abstract = {The term knowledge management (KM) has lost most of its magic during\${\textbackslash}textbackslashbackslash\$nthe past few years: While knowledge has been identified as an important\${\textbackslash}textbackslashbackslash\$nresource and key factor for productivity gains and innovation in\${\textbackslash}textbackslashbackslash\$norganizations, there seems to be no generally applicable (and easy)\${\textbackslash}textbackslashbackslash\$nway to utilize this resource. In this paper we present results of\${\textbackslash}textbackslashbackslash\$na field study that was conducted within a major European industrial\${\textbackslash}textbackslashbackslash\$nassociation. The study focused on knowledge intense processes among\${\textbackslash}textbackslashbackslash\$nthe association and its member companies which were supposed to be\${\textbackslash}textbackslashbackslash\$nimproved by KM strategies and systems. The organizational setting\${\textbackslash}textbackslashbackslash\$nappears to be unique in different ways: A grown and highly decentralized\${\textbackslash}textbackslashbackslash\$norganizational structure, goods that exclusively consist of human\${\textbackslash}textbackslashbackslash\$nand social capital and a distinct mutual unawareness of competencies\${\textbackslash}textbackslashbackslash\$nand responsibilities within the organization define our field of\${\textbackslash}textbackslashbackslash\$napplication.},
  journal = {Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW)},
  author = {Reichling, Tim and Veith, Michael},
  year = {2005},
  pages = {325--345},
  annote = {ISBN: 978-1402040221},
  }

• ---

  Frantz, C., Klein, A., Rohde, M. & Willems, U. (2005)Advokaten internationaler Solidarität – Zivilgesellschaftliche Organisationen in Entwicklungspolitik und Entwicklungszusammenarbeit. Editorial zum Themenheft Advokaten internationaler Solidarität – Vom Kampf um die Entwicklungspolitik

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 18, Pages: 2–6
  [BibTeX]

  @article{frantz_advokaten_2005,
  title = {Advokaten internationaler {Solidarität} – {Zivilgesellschaftliche} {Organisationen} in {Entwicklungspolitik} und {Entwicklungszusammenarbeit}. {Editorial} zum {Themenheft} {Advokaten} internationaler {Solidarität} – {Vom} {Kampf} um die {Entwicklungspolitik}},
  volume = {18},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Frantz, Christiane and Klein, Ansgar and Rohde, Markus and Willems, Ulrich},
  year = {2005},
  pages = {2--6},
  }

2004

• ---

  Jarke, M. & Wulf, V. (2004)The Economics of End User Development

  IN Communications of the ACM, Vol. 47, Pages: 41–42
  [BibTeX]

  @article{jarke_economics_2004,
  title = {The {Economics} of {End} {User} {Development}},
  volume = {47},
  number = {9},
  journal = {Communications of the ACM},
  author = {Jarke, Matthias and Wulf, Volker},
  year = {2004},
  pages = {41--42},
  }

• ---

  Huysman, M. & Wulf, V. (2004)Social Capital and IT – Current Debates and Research

  IN Social Capital and Information Technology, MIT-Press, Cambridge, Pages: 1–16
  [BibTeX] [Abstract]

  The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.

  @article{huysman_social_2004,
  title = {Social {Capital} and {IT} - {Current} {Debates} and {Research}},
  abstract = {The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.},
  journal = {Social Capital and Information Technology, MIT-Press, Cambridge},
  author = {Huysman, Marleen and Wulf, Volker},
  year = {2004},
  keywords = {information networks–social aspects–congresses, information technology–social aspects–congresses, knowledge management–congresses, organizational learning–congresses, social capital (sociology)–congresses},
  pages = {1--16},
  annote = {ISBN: 0262083310},
  }

• ---

  Rohde, M., Reinecke, L., Pape, B. & Janneck, M. (2004)Community-building with web-based systems investigating a hybrid community of students

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 13, Pages: 471–499 doi:10.1007/s10606-004-5066-4
  [BibTeX] [Abstract]

  This paper examines WiInf-Central, the virtual homeplace of a student community (on Information Systems) at the University of Hamburg, and focuses on processes of social identity and community-building. Drawing on social-identity theory and communities of practice as our theoretical basis, we illustrate that the processes of identity-building and positive in-group evaluation triggered by WiInf-Central serve as a means for students of Information Systems to assert themselves against faculty members and students of other disciplines. While our study reveals strong mechanisms of social exclusion, inclusion mechanisms have to be assessed in a more differentiated way. In particular, our study shows the emergence of several subgroups, which appear largely closed to other community members. We ascribe this to both the self-organized and the hybrid – half virtual, half real – nature of the community based on WiInf-Central.

  @article{rohde_community-building_2004,
  title = {Community-building with web-based systems investigating a hybrid community of students},
  volume = {13},
  issn = {09259724},
  doi = {10.1007/s10606-004-5066-4},
  abstract = {This paper examines WiInf-Central, the virtual homeplace of a student community (on Information Systems) at the University of Hamburg, and focuses on processes of social identity and community-building. Drawing on social-identity theory and communities of practice as our theoretical basis, we illustrate that the processes of identity-building and positive in-group evaluation triggered by WiInf-Central serve as a means for students of Information Systems to assert themselves against faculty members and students of other disciplines. While our study reveals strong mechanisms of social exclusion, inclusion mechanisms have to be assessed in a more differentiated way. In particular, our study shows the emergence of several subgroups, which appear largely closed to other community members. We ascribe this to both the self-organized and the hybrid - half virtual, half real - nature of the community based on WiInf-Central.},
  number = {5-6},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Rohde, Markus and Reinecke, Leonard and Pape, Bernd and Janneck, Monique},
  year = {2004},
  keywords = {CommSy, Communities of practice (COP), E-community-building, Hybrid and self-organized community of students, Qualitative interviews, Social identity theory (SIT)},
  pages = {471--499},
  }

• ---

  Stevens, G., Won, M., Klann, M., Dittrich, Y. & Wulf, V. (2004)Component-Based Technologies for End-User Development

  IN Communications of the ACM, Vol. 47, Pages: 59–62
  [BibTeX]

  @article{stevens_component-based_2004,
  title = {Component-{Based} {Technologies} for {End}-{User} {Development}},
  volume = {47},
  number = {9},
  journal = {Communications of the ACM},
  author = {Stevens, Gunnar and Won, Markus and Klann, Markus and Dittrich, Yvonne and Wulf, Volker},
  year = {2004},
  pages = {59--62},
  }

• ---

  Becks, A., Reichling, T. & Wulf, V. (2004)Expertise finding: Approaches to Foster Social Capital

  IN Social Captial and Information Technology, Pages: 333–354
  [BibTeX] [Abstract] [Download PDF]

  The application of information technology can have positive and negative impacts on social capital. In this paper we discuss technologies which have the potential to foster social capital by matching human actors. The matching algorithms are based on the personal data describing the actors’ behavior, background, qualification, or interests. Consequently, actors who are little known or even unknown towards each other get aware of each other. We show how these concepts are applied to supplement a learning platform with an expertise matching functionality. Design principles for matching algorithms, a general architecture for an expertise matching algorithm, and an implementation of these functionalities are presented. Future challenges in the field of expertise matching are discussed.

  @article{becks_expertise_2004,
  title = {Expertise finding: {Approaches} to {Foster} {Social} {Capital}},
  url = {http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.90.1737&rep=rep1&type=pdf},
  abstract = {The application of information technology can have positive and negative impacts on social capital. In this paper we discuss technologies which have the potential to foster social capital by matching human actors. The matching algorithms are based on the personal data describing the actors' behavior, background, qualification, or interests. Consequently, actors who are little known or even unknown towards each other get aware of each other. We show how these concepts are applied to supplement a learning platform with an expertise matching functionality. Design principles for matching algorithms, a general architecture for an expertise matching algorithm, and an implementation of these functionalities are presented. Future challenges in the field of expertise matching are discussed.},
  number = {1958},
  journal = {Social Captial and Information Technology},
  author = {Becks, Andreas and Reichling, Tim and Wulf, Volker},
  year = {2004},
  pages = {333--354},
  annote = {ISBN: 0-262-08331-0},
  }

• ---

  Nett, B. & Stevens, G. (2004)Technikgestaltende Aktionsforschung: Forschung als Partizipation

  IN ie Virtualisierung der Arbeit – Zur Ethnographie neuer Arbeits- und Organisationsformen
  [BibTeX] [Download PDF]

  @article{nett_technikgestaltende_2004,
  title = {Technikgestaltende {Aktionsforschung}: {Forschung} als {Partizipation}},
  url = {http://publica.fraunhofer.de/documents/2004964866.html},
  journal = {ie Virtualisierung der Arbeit - Zur Ethnographie neuer Arbeits- und Organisationsformen},
  author = {Nett, Bernhard and Stevens, Gunnar},
  year = {2004},
  }

• ---

  de Carvalho, A. F. P. & Anacleto, J. C. (2004)Conceitos de Usabilidade e sua Abrang\ê\ncia no Desenvolvimento de Sistemas Interativos

  IN Revista Eletr\ô\nica de Inicia\ç\\ã\o Cient\í\fica (REIC), Vol. 4, Pages: 3
  [BibTeX]

  @article{de_carvalho_conceitos_2004,
  title = {Conceitos de {Usabilidade} e sua {Abrang}\{ê\}ncia no {Desenvolvimento} de {Sistemas} {Interativos}},
  volume = {4},
  number = {4},
  journal = {Revista Eletr\{ô\}nica de Inicia\{ç\}\{ã\}o Cient\{í\}fica (REIC)},
  author = {de Carvalho, Aparecido Fabiano Pinatti and Anacleto, Junia Coutinho},
  year = {2004},
  pages = {3},
  }

• ---

  Rohde, M. (2004)Find what binds: Building social capital in an Iranian NGO community system

  IN Social Capital and Information Technology, Pages: 75–112
  [BibTeX]

  @article{rohde_find_2004,
  title = {Find what binds: {Building} social capital in an {Iranian} {NGO} community system},
  journal = {Social Capital and Information Technology},
  author = {Rohde, Markus},
  year = {2004},
  pages = {75--112},
  }

• ---

  Reichling, T., Becks, A., Bresser, O. & Wulf, V. (2004)Koordinationswerkzeuge zur Bildung von Lerngruppen

  IN CSCL-Kompendium. Lehr- und Handbuch zum computerunterstützten kooperativen Lernen, Pages: 80–85
  [BibTeX] [Abstract]

  Die Autoren betonen den Mehrwert von sogenannten Communities of Practices für den Wissenserwerb und die Kokonstruktion von Wissen. Akzeptiert\${\textbackslash}textbackslashbackslash\$nman diesen Mehrwert, dann muss auch die Informatik ihrer Meinung\${\textbackslash}textbackslashbackslash\$nnach diese Perspektive bei der Gestaltung technischer Lösungen in\${\textbackslash}textbackslashbackslash\$nBetracht ziehen. Virtuelle Lernplattformen bieten bisher kaum Möglichkeiten\${\textbackslash}textbackslashbackslash\$nbieten, Lernende mit gleichen Interessen zusammenführen. Diese Lücke können Kooperationsunterstützende Werkzeuge schließen.. sie sollen\${\textbackslash}textbackslashbackslash\$ndazu dienen, Lernende mit ähnlichem oder sich ergänzenden Hintergrudn\${\textbackslash}textbackslashbackslash\$nzu Netzwerken zusammenzuführen. Damit dies gelingt, müssen Werkzeugen, die dafür relevanten personenbezogenen Daten erfassen, modellieren\${\textbackslash}textbackslashbackslash\$nund evaluieren. Es werden die Vor- und Nachteile verschiedener Koordinationswerkzeugen besprochen. Basis: CSCW und KI a. persönliche Profilsysteme – Nutzern geben Daten selber ein 2 Probleme: es muss bei den Nutzern ein gemeinsames Verständnis über die verschiedenen Attribute des Profils geben; Nutzer müssen motiviert sein, Profile einzugeben b. Recommender-Systemen (How knows von Streeter and Lochman) unterstützen Nurtzer beim auswählen eines Elements aus einer Menge ähnlicher Elemente Beispiel: ExpertFinder (Becks et al. 2003) wurde für die eQualification Plattform der Fraunhofergesellschaft entwickelt.. Nutzerprofile werden hier auf zwei Arten realisiert: Im Modul Benutzerbeschreibung werden Werden Benutzer aufgrund der von ihnen eingegebenen Daten verglichen. Im Modul Lerngeschichte werden aktuelle Benutzerinteressen dynamisch aus der Interaktionshistorie extrahiert und vergliechen. Derjenige, der einen Co-Lerner sucht, kann auswählen, welche Suchstrategie (Benutzerdate oder Interaktionshistorie) bei der Suche welche Bedeutung beimessen möchte. Die gefundenen Experten bzw. Co-Lerner können dann zu einem Chat order workspace eingeladen werden oder/und ihre Adressen in ein Adressbuch eingetragen werden

  @article{reichling_koordinationswerkzeuge_2004,
  title = {Koordinationswerkzeuge zur {Bildung} von {Lerngruppen}},
  abstract = {Die Autoren betonen den Mehrwert von sogenannten Communities of Practices für den Wissenserwerb und die Kokonstruktion von Wissen. Akzeptiert\${\textbackslash}textbackslashbackslash\$nman diesen Mehrwert, dann muss auch die Informatik ihrer Meinung\${\textbackslash}textbackslashbackslash\$nnach diese Perspektive bei der Gestaltung technischer Lösungen in\${\textbackslash}textbackslashbackslash\$nBetracht ziehen. Virtuelle Lernplattformen bieten bisher kaum Möglichkeiten\${\textbackslash}textbackslashbackslash\$nbieten, Lernende mit gleichen Interessen zusammenführen. Diese Lücke können Kooperationsunterstützende Werkzeuge schließen.. sie sollen\${\textbackslash}textbackslashbackslash\$ndazu dienen, Lernende mit ähnlichem oder sich ergänzenden Hintergrudn\${\textbackslash}textbackslashbackslash\$nzu Netzwerken zusammenzuführen. Damit dies gelingt, müssen Werkzeugen, die dafür relevanten personenbezogenen Daten erfassen, modellieren\${\textbackslash}textbackslashbackslash\$nund evaluieren. Es werden die Vor- und Nachteile verschiedener Koordinationswerkzeugen besprochen. Basis: CSCW und KI a. persönliche Profilsysteme - Nutzern geben Daten selber ein 2 Probleme: es muss bei den Nutzern ein gemeinsames Verständnis über die verschiedenen Attribute des Profils geben; Nutzer müssen motiviert sein, Profile einzugeben b. Recommender-Systemen (How knows von Streeter and Lochman) unterstützen Nurtzer beim auswählen eines Elements aus einer Menge ähnlicher Elemente Beispiel: ExpertFinder (Becks et al. 2003) wurde für die eQualification Plattform der Fraunhofergesellschaft entwickelt.. Nutzerprofile werden hier auf zwei Arten realisiert: Im Modul Benutzerbeschreibung werden Werden Benutzer aufgrund der von ihnen eingegebenen Daten verglichen. Im Modul Lerngeschichte werden aktuelle Benutzerinteressen dynamisch aus der Interaktionshistorie extrahiert und vergliechen. Derjenige, der einen Co-Lerner sucht, kann auswählen, welche Suchstrategie (Benutzerdate oder Interaktionshistorie) bei der Suche welche Bedeutung beimessen möchte. Die gefundenen Experten bzw. Co-Lerner können dann zu einem Chat order workspace eingeladen werden oder/und ihre Adressen in ein Adressbuch eingetragen werden},
  journal = {CSCL-Kompendium. Lehr- und Handbuch zum computerunterstützten kooperativen Lernen},
  author = {Reichling, Tim and Becks, Andreas and Bresser, Oliver and Wulf, Volker},
  year = {2004},
  keywords = {Kooperation, CSCL, Werkzeuge},
  pages = {80--85},
  }

• ---

  Rohde, M. (2004)V.i.S.d.P. Themenheft Wissen ist Macht. Wer bestimmt die Weltinformationsgesellschaft?

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 17
  [BibTeX]

  @article{rohde_visdp_2004,
  title = {V.i.{S}.d.{P}. {Themenheft} {Wissen} ist {Macht}. {Wer} bestimmt die {Weltinformationsgesellschaft}?},
  volume = {17},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2004},
  }

• ---

  Pipek, V. & Kahler, H. (2004)Tailoring together: A systematization and two cases

  IN International Reports on Socio-Informatics (IRSI), Vol. 1, Pages: 48 p.
  [BibTeX]

  @article{pipek_tailoring_2004,
  title = {Tailoring together: {A} systematization and two cases},
  volume = {1},
  number = {2},
  journal = {International Reports on Socio-Informatics (IRSI)},
  author = {Pipek, Volkmar and Kahler, Helge},
  year = {2004},
  keywords = {CSCW},
  pages = {48 p.},
  }

• ---

  Rohde, M. (2004)Studentische Praxisgemeinschaften in der angewandten Informatik

  IN Wissensprojekte.: Gemeinschaftliches Lernen aus didaktischer, softwaretechnischer und organisatorischer Sicht., Vol. 27, Pages: 90–107
  [BibTeX]

  @article{rohde_studentische_2004,
  title = {Studentische {Praxisgemeinschaften} in der angewandten {Informatik}},
  volume = {27},
  journal = {Wissensprojekte.: Gemeinschaftliches Lernen aus didaktischer, softwaretechnischer und organisatorischer Sicht.},
  author = {Rohde, Markus},
  year = {2004},
  pages = {90--107},
  }

• ---

  Rohde, M., Jarke, M., Klamma, R. & Wulf, V. (2004)Praxisgemeinschaft als didaktische Konzeption: Neue Ansätze medienunterstützter Projektarbeit in der angewandten Informatik

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 3, Pages: 36–45
  [BibTeX] [Abstract]

  Im vorliegenden Beitrag werden die Erfahrungen mit einer\${\textbackslash}textbackslashbackslash\$npraxisorientierten Lehrveranstaltung im Informatikstudium\${\textbackslash}textbackslashbackslash\$nan der RWTH Aachen vorgestellt. Im Rahmen der\${\textbackslash}textbackslashbackslash\$nkombinierten Veranstaltung “Entrepreneurship and New\${\textbackslash}textbackslashbackslash\$nMedia” wurde neben einem Projektpraktikum eine\${\textbackslash}textbackslashbackslash\$nbegleitende Vorlesungsreihe mit externen Dozenten\${\textbackslash}textbackslashbackslash\$nangeboten. In Projektgruppen bearbeiteten die\${\textbackslash}textbackslashbackslash\$nStudierenden Praxisaufgaben, die von zwei Start-Up\${\textbackslash}textbackslashbackslash\$nUnternehmen gestellt und betreut wurden. Die Studierenden\${\textbackslash}textbackslashbackslash\$nwurden dabei miteinander und mit ihren verschiedenen\${\textbackslash}textbackslashbackslash\$nBetreuern durch ein Community-System vernetzt. Es werden\${\textbackslash}textbackslashbackslash\$ndie Konzeption und der lerntheoretische Hintergrund der\${\textbackslash}textbackslashbackslash\$nLehrveranstaltung dargestellt. Au�erdem werden die\${\textbackslash}textbackslashbackslash\$nErgebnisse einer Studie pr\{ä\}sentiert, die die\${\textbackslash}textbackslashbackslash\$ndidaktische Grundkonzeption und die Nutzung des\${\textbackslash}textbackslashbackslash\$nCommunity-Systems evaluierte. Abschlie\{ß\}end wird die\${\textbackslash}textbackslashbackslash\$nBedeutung von Praxisgemeinschaften f\{ü\}r die Lehre der\${\textbackslash}textbackslashbackslash\$nangewandten Informatik diskutiert.

  @article{rohde_praxisgemeinschaft_2004,
  title = {Praxisgemeinschaft als didaktische {Konzeption}: {Neue} {Ansätze} medienunterstützter {Projektarbeit} in der angewandten {Informatik}},
  volume = {3},
  abstract = {Im vorliegenden Beitrag werden die Erfahrungen mit einer\${\textbackslash}textbackslashbackslash\$npraxisorientierten Lehrveranstaltung im Informatikstudium\${\textbackslash}textbackslashbackslash\$nan der RWTH Aachen vorgestellt. Im Rahmen der\${\textbackslash}textbackslashbackslash\$nkombinierten Veranstaltung “Entrepreneurship and New\${\textbackslash}textbackslashbackslash\$nMedia” wurde neben einem Projektpraktikum eine\${\textbackslash}textbackslashbackslash\$nbegleitende Vorlesungsreihe mit externen Dozenten\${\textbackslash}textbackslashbackslash\$nangeboten. In Projektgruppen bearbeiteten die\${\textbackslash}textbackslashbackslash\$nStudierenden Praxisaufgaben, die von zwei Start-Up\${\textbackslash}textbackslashbackslash\$nUnternehmen gestellt und betreut wurden. Die Studierenden\${\textbackslash}textbackslashbackslash\$nwurden dabei miteinander und mit ihren verschiedenen\${\textbackslash}textbackslashbackslash\$nBetreuern durch ein Community-System vernetzt. Es werden\${\textbackslash}textbackslashbackslash\$ndie Konzeption und der lerntheoretische Hintergrund der\${\textbackslash}textbackslashbackslash\$nLehrveranstaltung dargestellt. Au�erdem werden die\${\textbackslash}textbackslashbackslash\$nErgebnisse einer Studie pr\{ä\}sentiert, die die\${\textbackslash}textbackslashbackslash\$ndidaktische Grundkonzeption und die Nutzung des\${\textbackslash}textbackslashbackslash\$nCommunity-Systems evaluierte. Abschlie\{ß\}end wird die\${\textbackslash}textbackslashbackslash\$nBedeutung von Praxisgemeinschaften f\{ü\}r die Lehre der\${\textbackslash}textbackslashbackslash\$nangewandten Informatik diskutiert.},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Rohde, Markus and Jarke, Matthias and Klamma, Ralf and Wulf, Volker},
  year = {2004},
  pages = {36--45},
  }

• ---

  Wulf, V. (2004)Geistes- und sozialwissenschaftliche Theorien und Methoden im Gestaltungsprozess digitaler Medien

  IN Zeitschrift für Literaturwissenschaft und Linguistik, Vol. 34
  [BibTeX]

  @article{wulf_geistes-_2004,
  title = {Geistes- und sozialwissenschaftliche {Theorien} und {Methoden} im {Gestaltungsprozess} digitaler {Medien}},
  volume = {34},
  number = {133},
  journal = {Zeitschrift für Literaturwissenschaft und Linguistik},
  author = {Wulf, Volker},
  year = {2004},
  }

• ---

  Rohde, M. (2004)Wissen ist Macht. Wer bestimmt die Weltinformationsgesellschaft? Editorial zum Themenheft Forschungsjournal Neue Soziale Bewegungen

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 17, Pages: 2–5
  [BibTeX]

  @article{rohde_wissen_2004,
  title = {Wissen ist {Macht}. {Wer} bestimmt die {Weltinformationsgesellschaft}? {Editorial} zum {Themenheft} {Forschungsjournal} {Neue} {Soziale} {Bewegungen}},
  volume = {17},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2004},
  pages = {2--5},
  }

2003

• ---

  Törpel, B., Pipek, V. & Rittenbruch, M. (2003)Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12, Pages: 381–409 doi:10.1023/A:1026192900770
  [BibTeX] [Download PDF]

  @article{torpel_creating_2003,
  title = {Creating {Heterogeneity} - {Evolving} {Use} of {Groupware} in a {Network} of {Freelancers}},
  volume = {12},
  issn = {0925-9724},
  url = {http://dx.doi.org/10.1023/A:1026192900770},
  doi = {10.1023/A:1026192900770},
  number = {4},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Törpel, Bettina and Pipek, Volkmar and Rittenbruch, Markus},
  month = sep,
  year = {2003},
  keywords = {A-Paper, CSCW, Participatory Design, ProSEC, evolving use, freelancers, groupware fabric, multiple approaches of groupware use, multiple parallel experimental use, objectification and appropriation, organization-wide groupware, service network},
  pages = {381--409},
  annote = {Place: Norwell, MA, USA Publisher: Kluwer Academic Publishers},
  }

• ---

  Kalmar, R. & Wulf, V. (2003)Anpassungsumgebung für komponentenbasierte Software: Kooperativ und lernförderlich

  IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 2, Pages: 28–34
  [BibTeX]

  @article{kalmar_anpassungsumgebung_2003,
  title = {Anpassungsumgebung für komponentenbasierte {Software}: {Kooperativ} und lernförderlich},
  volume = {2},
  number = {1},
  journal = {i-com - Zeitschrift für interaktive und kooperative Medien},
  author = {Kalmar, Ralf and Wulf, Volker},
  year = {2003},
  pages = {28--34},
  }

• ---

  Rohde, M. (2003)Supporting an electronic “Community of Practice” of Iranian civil society organizations

  IN IADIS International Journal on WWW/Internet, Vol. 1, Pages: 91–106
  [BibTeX]

  @article{rohde_supporting_2003,
  title = {Supporting an electronic “{Community} of {Practice}” of {Iranian} civil society organizations},
  volume = {1},
  number = {2},
  journal = {IADIS International Journal on WWW/Internet},
  author = {Rohde, Markus},
  year = {2003},
  keywords = {social capital, development, community of practice, civil society, e-community, communication, integrated organization and technology},
  pages = {91--106},
  }

• ---

  Klamma, R., Rohde, M. & Wulf, V. (2003)Supporting Communities of Practise in Applied Computer Science

  IN ACM SIGGROUP Bulletin, Vol. 24, Pages: 60–65
  [BibTeX]

  @article{klamma_supporting_2003,
  title = {Supporting {Communities} of {Practise} in {Applied} {Computer} {Science}},
  volume = {24},
  number = {3},
  journal = {ACM SIGGROUP Bulletin},
  author = {Klamma, Ralf and Rohde, Markus and Wulf, Volker},
  year = {2003},
  pages = {60--65},
  }

• ---

  Rohde, M., Klein, A. & Rohde, M. (2003)Konturen der Zivilgesellschaft – Zur Profilierung eines Begriffs. Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 16, Pages: 2–5
  [BibTeX]

  @article{rohde_konturen_2003,
  title = {Konturen der {Zivilgesellschaft} – {Zur} {Profilierung} eines {Begriffs}. {Editorial} zum {Themenheft}},
  volume = {16},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus and Klein, Ansgar and Rohde, Markus},
  year = {2003},
  pages = {2--5},
  }

• ---

  Andriessen, E. J. H., Hettinga, M. & Wulf, V. (2003)Evolving Use of Groupware

  IN Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12
  [BibTeX]

  @article{andriessen_evolving_2003,
  title = {Evolving {Use} of {Groupware}},
  volume = {12},
  number = {4},
  journal = {Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Andriessen, J H Erik and Hettinga, Marika and Wulf, Volker},
  year = {2003},
  keywords = {A-Paper},
  }

• ---

  Rohde, M. (2003)Medienkompetenz–Innovative Methoden und didaktische Konzepte

  IN Wissen und Lernen in Virtuellen Organisationen. Heidelberg: Physica-Verlag, Pages: 97–119
  [BibTeX]

  @article{rohde_medienkompetenzinnovative_2003,
  title = {Medienkompetenz–{Innovative} {Methoden} und didaktische {Konzepte}},
  journal = {Wissen und Lernen in Virtuellen Organisationen. Heidelberg: Physica-Verlag},
  author = {Rohde, Markus},
  year = {2003},
  pages = {97--119},
  }

• ---

  Andriessen, E. J. H., Hettinga, M. & Wulf, V. (2003)Introduction to the Special Issue on Evolving Use of Groupware

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12, Pages: 367–380
  [BibTeX]

  @article{andriessen_introduction_2003,
  title = {Introduction to the {Special} {Issue} on {Evolving} {Use} of {Groupware}},
  volume = {12},
  number = {4},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Andriessen, J H Erik and Hettinga, Marika and Wulf, Volker},
  year = {2003},
  keywords = {A-Paper},
  pages = {367--380},
  }

• ---

  Becks, A., Reichling, T. & Wulf, V. (2003)Supporting collaborative learning by matching human actors

  IN 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the, Pages: 9 pp. doi:10.1109/HICSS.2003.1173695
  [BibTeX] [Abstract] [Download PDF]

  Learning platforms focus often on content presentation. Collaborative aspects are mostly dealt with by providing functionality to annotate parts of the content or discuss with other learners about the content. Nowadays learning platforms do not support systematically match making processes among those actors who are able to support their individual learning process mutually. We assume that next generation learning platforms will include functionality to make colearners aware of each other, match learners with complementary competencies, and allow for the generation of expertise maps. Design principles, a general architecture, and a system providing these functionalities are presented. Future challenges in the field of expertise matching are discussed.

  @article{becks_supporting_2003,
  title = {Supporting collaborative learning by matching human actors},
  url = {http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=1173695},
  doi = {10.1109/HICSS.2003.1173695},
  abstract = {Learning platforms focus often on content presentation. Collaborative aspects are mostly dealt with by providing functionality to annotate parts of the content or discuss with other learners about the content. Nowadays learning platforms do not support systematically match making processes among those actors who are able to support their individual learning process mutually. We assume that next generation learning platforms will include functionality to make colearners aware of each other, match learners with complementary competencies, and allow for the generation of expertise maps. Design principles, a general architecture, and a system providing these functionalities are presented. Future challenges in the field of expertise matching are discussed.},
  journal = {36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the},
  author = {Becks, Andreas and Reichling, Tim and Wulf, Volker},
  year = {2003},
  keywords = {Collaborative work, Collaboration, groupware, Application software, Artificial intelligence, colearner awareness, collaborative learning support, computer aided instruction, content presentation, Educational institutions, Electronic learning, expertise map generation, expertise matching, human actors, Humans, Information technology, Knowledge management, learning platforms, learning process, Problem-solving, systematic match making, user modelling},
  pages = {9 pp.},
  annote = {ISBN: 0-7695-1874-5},
  }

• ---

  Seiler, C., Grauer, M. & Schäfer, W. (2003)Produktlebenszyklusmanagement

  IN Wirtschaftsinformatik, Vol. 45, Pages: 67–75
  [BibTeX]

  @article{seiler_produktlebenszyklusmanagement_2003,
  title = {Produktlebenszyklusmanagement},
  volume = {45},
  number = {1},
  journal = {Wirtschaftsinformatik},
  author = {Seiler, Claus-Michael and Grauer, Manfred and Schäfer, Walter},
  year = {2003},
  pages = {67--75},
  annote = {Publisher: Springer},
  }

• ---

  Hinrichs, J., Friedrich, J. & Wulf, V. (2003)Zur Bedeutung des Nutzungskontextes im Dokumentenmanagement : Empirische Befunde und technische Lösungsansätze Einleitung State of the Art

  IN , Vol. 2003, Pages: 65–75
  [BibTeX]

  @article{hinrichs_zur_2003,
  title = {Zur {Bedeutung} des {Nutzungskontextes} im {Dokumentenmanagement} : {Empirische} {Befunde} und technische {Lösungsansätze} {Einleitung} {State} of the {Art}},
  volume = {2003},
  number = {Mc},
  author = {Hinrichs, Joachim and Friedrich, Jürgen and Wulf, Volker},
  year = {2003},
  pages = {65--75},
  }

• ---

  Won, M. & Pipek, V. (2003)Sharing Knowledge on Knowledge – The eXact Peripheral Expertise Awareness System

  IN J. UCS, Vol. 9, Pages: 1388–1397 doi:10.3217/jucs-009-12-1388
  [BibTeX] [Download PDF]

  @article{won_sharing_2003,
  title = {Sharing {Knowledge} on {Knowledge} - {The} {eXact} {Peripheral} {Expertise} {Awareness} {System}},
  volume = {9},
  url = {http://dx.doi.org/10.3217/jucs-009-12-1388},
  doi = {10.3217/jucs-009-12-1388},
  number = {12},
  journal = {J. UCS},
  author = {Won, Markus and Pipek, Volkmar},
  year = {2003},
  keywords = {CSCW, ProSEC},
  pages = {1388--1397},
  }

• ---

  Stevens, G., Veith, M. & Wulf, V. (2003)Come_In: Using Computers to Foster the Integration of Migrant Communities

  IN ACM SIGGROUP Bulletin, Vol. 24, Pages: 66–72
  [BibTeX]

  @article{stevens_come_in_2003,
  title = {Come\_In: {Using} {Computers} to {Foster} the {Integration} of {Migrant} {Communities}},
  volume = {24},
  number = {3},
  journal = {ACM SIGGROUP Bulletin},
  author = {Stevens, Gunnar and Veith, Michael and Wulf, Volker},
  year = {2003},
  keywords = {Come\_In},
  pages = {66--72},
  }

• ---

  Rohde, M. (2003)Eine iranische NGO-Community entsteht

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 16, Pages: 119–122
  [BibTeX]

  @article{rohde_iranische_2003,
  title = {Eine iranische {NGO}-{Community} entsteht},
  volume = {16},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2003},
  pages = {119--122},
  }

• ---

  Rohde, M. & Shaffer, D. W. (2003)Us, ourselves, and we: Thoughts about social (self-) categorization

  IN Special Issue on “Community-based Learning: Explorations into Theoretical Groundings, Empirical Findings and Computer Support” of ACM SigGROUP Bulletin, Vol. 24, Pages: 60–65
  [BibTeX]

  @article{rohde_us_2003,
  title = {Us, ourselves, and we: {Thoughts} about social (self-) categorization},
  volume = {24},
  number = {3},
  journal = {Special Issue on “Community-based Learning: Explorations into Theoretical Groundings, Empirical Findings and Computer Support” of ACM SigGROUP Bulletin},
  author = {Rohde, Markus and Shaffer, David W.},
  year = {2003},
  pages = {60--65},
  }

• ---

  Rohde, M. (2003)Building an e-community of Iranian NGOs

  IN Proceedings of IADIS International Conference on e-Society, Pages: 187–194
  [BibTeX]

  @article{rohde_building_2003,
  title = {Building an e-community of {Iranian} {NGOs}},
  number = {June},
  journal = {Proceedings of IADIS International Conference on e-Society},
  author = {Rohde, Markus},
  year = {2003},
  keywords = {civil society, community systems, computer mediated communication, e-community, integrated organization and, technology development},
  pages = {187--194},
  }

• ---

  Klamma, R., Rohde, M. & Stahl, G. (2003)Community-Based Learning: Introduction

  IN ACM SigGROUP Bulletin, Vol. 24, Pages: 7–13
  [BibTeX]

  @article{klamma_community-based_2003,
  title = {Community-{Based} {Learning}: {Introduction}},
  volume = {24},
  number = {3},
  journal = {ACM SigGROUP Bulletin},
  author = {Klamma, Ralf and Rohde, Markus and Stahl, Gerry},
  year = {2003},
  pages = {7--13},
  }

2002

• ---

  Klamma, R., Pipek, V. & Wulf, V. (2002)Vergleichende Buchbesprechung: Gemeinschaften und ihre technische Unterstützung

  IN Wirtschaftsinformatik, Vol. 44, Pages: 484–491
  [BibTeX]

  @article{klamma_vergleichende_2002,
  title = {Vergleichende {Buchbesprechung}: {Gemeinschaften} und ihre technische {Unterstützung}},
  volume = {44},
  number = {5},
  journal = {Wirtschaftsinformatik},
  author = {Klamma, Ralf and Pipek, Volkmar and Wulf, Volker},
  year = {2002},
  keywords = {A-Paper, CSCW, ProSEC},
  pages = {484--491},
  }

• ---

  Engelskirchen, T., Pipek, V. & Wulf, V. (2002)Lebenszyklus einer Groupware (Teil 3)

  IN Verwaltung & Management, Vol. 8, Pages: 239–244
  [BibTeX]

  @article{engelskirchen_lebenszyklus_2002,
  title = {Lebenszyklus einer {Groupware} ({Teil} 3)},
  volume = {8},
  number = {3},
  journal = {Verwaltung \& Management},
  author = {Engelskirchen, Torsten and Pipek, Volkmar and Wulf, Volker},
  year = {2002},
  keywords = {CSCW, ProSEC},
  pages = {239--244},
  }

• ---

  Pipek, V. & Won, M. (2002)Communication-oriented Computer Support for Knowledge Management

  IN Informatik/Informatique – Magazine of the Swiss Informatics Societies, Pages: 39–43
  [BibTeX]

  @article{pipek_communication-oriented_2002,
  title = {Communication-oriented {Computer} {Support} for {Knowledge} {Management}},
  number = {1},
  journal = {Informatik/Informatique - Magazine of the Swiss Informatics Societies},
  author = {Pipek, Volkmar and Won, Markus},
  year = {2002},
  keywords = {CSCW, ProSEC},
  pages = {39--43},
  }

• ---

  Klamma, R., Hollender, E., Jarke, M., Moog, P. & Wulf, V. (2002)Vigils in a Wilderness of Knowledge: Metadata in Learning Environments

  IN Proceedings of IEEE International Conference on Advanced Learning Technologies (ICALT 2002), Kazan, Russia, September 9-12, 2002, Pages: 519–524
  [BibTeX] [Abstract] [Download PDF]

  The paper presents two computer-supported learning\${\textbackslash}textbackslashbackslash\$nenvironments which are built on top metadata defined in\${\textbackslash}textbackslashbackslash\$nXML; a comprehensive study environment for a Talmudic\${\textbackslash}textbackslashbackslash\$ntractate and a video based learning environment called\${\textbackslash}textbackslashbackslash\$nVirtual Entrepreneurship lab used in entrepreneurship\${\textbackslash}textbackslashbackslash\$neducation. While expressive metadata standards like\${\textbackslash}textbackslashbackslash\$nMPEG-7 help us technically to implement multimedia\${\textbackslash}textbackslashbackslash\$nlearning environments by offering comprehensive coverage\${\textbackslash}textbackslashbackslash\$nof all needed aspects, the century spanning editing\${\textbackslash}textbackslashbackslash\$nprocess of knowledge encyclopaedias like the Babylonian\${\textbackslash}textbackslashbackslash\$nTalmud offers useful hints what kind of metadata are\${\textbackslash}textbackslashbackslash\$nnecessary to disclose the knowledge structures in\${\textbackslash}textbackslashbackslash\$nnon-linear material.

  @article{klamma_vigils_2002,
  title = {Vigils in a {Wilderness} of {Knowledge}: {Metadata} in {Learning} {Environments}},
  url = {http://www-i5.informatik.rwth-aachen.de/lehrstuhl/staff/klamma/download/icalt117.pdf},
  abstract = {The paper presents two computer-supported learning\${\textbackslash}textbackslashbackslash\$nenvironments which are built on top metadata defined in\${\textbackslash}textbackslashbackslash\$nXML; a comprehensive study environment for a Talmudic\${\textbackslash}textbackslashbackslash\$ntractate and a video based learning environment called\${\textbackslash}textbackslashbackslash\$nVirtual Entrepreneurship lab used in entrepreneurship\${\textbackslash}textbackslashbackslash\$neducation. While expressive metadata standards like\${\textbackslash}textbackslashbackslash\$nMPEG-7 help us technically to implement multimedia\${\textbackslash}textbackslashbackslash\$nlearning environments by offering comprehensive coverage\${\textbackslash}textbackslashbackslash\$nof all needed aspects, the century spanning editing\${\textbackslash}textbackslashbackslash\$nprocess of knowledge encyclopaedias like the Babylonian\${\textbackslash}textbackslashbackslash\$nTalmud offers useful hints what kind of metadata are\${\textbackslash}textbackslashbackslash\$nnecessary to disclose the knowledge structures in\${\textbackslash}textbackslashbackslash\$nnon-linear material.},
  number = {Icalt},
  journal = {Proceedings of IEEE International Conference on Advanced Learning Technologies (ICALT 2002), Kazan, Russia, September 9-12, 2002},
  author = {Klamma, Ralf and Hollender, Elisabeth and Jarke, Matthias and Moog, Petra and Wulf, Volker},
  year = {2002},
  pages = {519--524},
  annote = {ISBN: 0473088010},
  }

• ---

  Stevens, G. & Wulf, V. (2002)Elektronische Archive in virtuellen Organisationen: Flexibilisierte Zugriffskontrolle auf Basis von Komponententechnologie

  IN Informatik-Spektrum, Vol. 25, Pages: 12–21
  [BibTeX]

  @article{stevens_elektronische_2002,
  title = {Elektronische {Archive} in virtuellen {Organisationen}: {Flexibilisierte} {Zugriffskontrolle} auf {Basis} von {Komponententechnologie}},
  volume = {25},
  number = {1},
  journal = {Informatik-Spektrum},
  author = {Stevens, Gunnar and Wulf, Volker},
  year = {2002},
  pages = {12--21},
  }

• ---

  Hofmann, B. & Wulf, V. (2002)Building communities among software engineers: The ViSEK approach to intra- and inter-organizational learning

  IN Advances in Learning Software Organizations, Vol. 2640, Pages: 25–33 doi:10.1007/b94220
  [BibTeX] [Abstract] [Download PDF]

  The paper presents the concepts of the Distributed Center of Competency in Software-Engineering (ViSEK): a German national initiative to encourage intra- and inter-organizational learning in the software industry. Taking a socio-cultural stance, learning is understood as enculturation in a community of practice. So community building becomes an important objective when fostering intra- and inter-organizational learning. The ViSEK-project encourages community building among software-engineers at three different levels: between leading research groups, between research groups and practitioners, and among practitioners from different small and medium size enterprises (SMEs). We describe two approaches for community building more in detail: (a) an internet portal which presents software engineering knowledge and offers functionality for community support, (b) a regional network of SMEs which stimulates learning among its members in the field of usability engineering.

  @article{hofmann_building_2002,
  title = {Building communities among software engineers: {The} {ViSEK} approach to intra- and inter-organizational learning},
  volume = {2640},
  issn = {03029743},
  url = {http://www.springerlink.com/content/ety4mhvg9rnc8gbp%5Cn%3CGo to ISI%3E://WOS:000189475500004},
  doi = {10.1007/b94220},
  abstract = {The paper presents the concepts of the Distributed Center of Competency in Software-Engineering (ViSEK): a German national initiative to encourage intra- and inter-organizational learning in the software industry. Taking a socio-cultural stance, learning is understood as enculturation in a community of practice. So community building becomes an important objective when fostering intra- and inter-organizational learning. The ViSEK-project encourages community building among software-engineers at three different levels: between leading research groups, between research groups and practitioners, and among practitioners from different small and medium size enterprises (SMEs). We describe two approaches for community building more in detail: (a) an internet portal which presents software engineering knowledge and offers functionality for community support, (b) a regional network of SMEs which stimulates learning among its members in the field of usability engineering.},
  number = {Lso 2002},
  journal = {Advances in Learning Software Organizations},
  author = {Hofmann, Britta and Wulf, Volker},
  year = {2002},
  pages = {25--33},
  annote = {ISBN: 0302-9743 3-540-20591-8},
  }

2001

• ---

  Rohde, M. (2001)Wissensmanagement und organisationales Lernen in virtuellen Organisationen

  IN Wirtschaftspsychologie, Pages: 36–43
  [BibTeX] [Download PDF]

  @article{rohde_wissensmanagement_2001,
  title = {Wissensmanagement und organisationales {Lernen} in virtuellen {Organisationen}},
  issn = {1618-9507},
  url = {http://www.wiso-net.de/webcgi?START=A60&DOKV_DB=ZECU&DOKV_NO=WP200104077&DOKV_HS=0&PP=1 TS - powered by GENIOS},
  number = {4},
  journal = {Wirtschaftspsychologie},
  author = {Rohde, Markus},
  year = {2001},
  pages = {36--43},
  }

• ---

  Wulf, V. & Golombek, B. (2001)Direct Activation: A concept to encourage tailoring activities

  IN Behaviour & Information Technology, Vol. 20, Pages: 249–263 doi:10.1080/01449290110048016
  [BibTeX] [Abstract]

  The design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.\${\textbackslash}textbackslashbackslash\$nThe design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.

  @article{wulf_direct_2001,
  title = {Direct {Activation}: {A} concept to encourage tailoring activities},
  volume = {20},
  issn = {0144-929X},
  doi = {10.1080/01449290110048016},
  abstract = {The design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.\${\textbackslash}textbackslashbackslash\$nThe design of the user interface plays a major role in encouraging users to tailor an application. This paper focuses on a particular design issue. The question is how to support users in finding those functions which allow tailoring of an application. An empirical investigation shows that this is a major problem when users try to tailor applications. In order to tackle this problem the concept of direct activation is developed, which simplifies the finding of a tailoring function at the moment a tailorable function needs to be modified. To evaluate the effectiveness of the concept of direct activation in supporting tailoring activities, the concept has been implemented and an evaluation study carried out. The results of this study support the assumption that direct activation eases tailoring activities. Finally, the potentials and limitations of this concept are discussed.},
  number = {4},
  journal = {Behaviour \& Information Technology},
  author = {Wulf, Volker and Golombek, Björn},
  year = {2001},
  keywords = {tailorability, direct manipulation, empirical evaluation, field study, user interface},
  pages = {249--263},
  }

• ---

  Klein, A. & Rohde, M. (2001)Der EU-Koloss – demokratiefreie Zone?. Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 14, Pages: 2–4
  [BibTeX]

  @article{klein_eu-koloss_2001,
  title = {Der {EU}-{Koloss} - demokratiefreie {Zone}?. {Editorial} zum {Themenheft}},
  volume = {14},
  number = {4},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Klein, Ansgar and Rohde, Markus},
  year = {2001},
  pages = {2--4},
  }

• ---

  Rohde, M. (2001)Chancen für eine neue Protestkultur – Transnationale Bewegungen gegen neoliberale Globalisierung

  IN FES Info, Vol. 4, Pages: 32–33
  [BibTeX]

  @article{rohde_chancen_2001,
  title = {Chancen für eine neue {Protestkultur} – {Transnationale} {Bewegungen} gegen neoliberale {Globalisierung}},
  volume = {4},
  journal = {FES Info},
  author = {Rohde, Markus},
  year = {2001},
  pages = {32--33},
  }

• ---

  Karasti, H. (2001)Bridging Work Practice and System Design: Integrating Systemic Analysis, Appreciative Intervention and Practitioner Participation

  IN Computer Supported Cooperative Work (CSCW), Vol. 10, Pages: 211–246
  [BibTeX] [Abstract]

  This article discusses the integration of work practice and system design. By scrutin- ising the unfolding discourse of workshop participants the co-construction of work practice issues as relevant design considerations is described. Through a mutual exploration of ethnography and participatory design the contributing constituents to the co-construction process are identified and put forward as elements in the integration of ‘systemic analysis’ and ‘appreciative intervention’. The systemic analysis proposes collaboratively grounding the emergent understandings on an inductive and iterative analysis of actual technologically mediated work practice. The appreciative intervention, in turn, calls for envisioning images of future system and context through a recognition of presence and change intertwined in the existing ways of working. The identified elements are joined into three dimensions of interplay, namely the analytic distance, the horizon of work practice transformations and the situated generalisations, which reformulate new conceptualisations of what the integration of work practice and participatory system design is all about. It is suggested that these dimensions together with practitioner participation call into question some of the taken-for-granted assumptions and commonly forwarded intractable disciplinary dichotomies and contribute more generally to bridging work practice and participatory design.

  @article{karasti_bridging_2001,
  title = {Bridging {Work} {Practice} and {System} {Design}: {Integrating} {Systemic} {Analysis}, {Appreciative} {Intervention} and {Practitioner} {Participation}},
  volume = {10},
  abstract = {This article discusses the integration of work practice and system design. By scrutin- ising the unfolding discourse of workshop participants the co-construction of work practice issues as relevant design considerations is described. Through a mutual exploration of ethnography and participatory design the contributing constituents to the co-construction process are identified and put forward as elements in the integration of ‘systemic analysis' and ‘appreciative intervention'. The systemic analysis proposes collaboratively grounding the emergent understandings on an inductive and iterative analysis of actual technologically mediated work practice. The appreciative intervention, in turn, calls for envisioning images of future system and context through a recognition of presence and change intertwined in the existing ways of working. The identified elements are joined into three dimensions of interplay, namely the analytic distance, the horizon of work practice transformations and the situated generalisations, which reformulate new conceptualisations of what the integration of work practice and participatory system design is all about. It is suggested that these dimensions together with practitioner participation call into question some of the taken-for-granted assumptions and commonly forwarded intractable disciplinary dichotomies and contribute more generally to bridging work practice and participatory design.},
  number = {2},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Karasti, Helena},
  year = {2001},
  keywords = {cscw, participatory design, ethnography, integration, analysis, image interpretation, interdisciplinarity, intervention, practitioner participation, radiology, system design, work practice},
  pages = {211--246},
  }

• ---

  Rohde, M. (2001)V.i.S.d.P. Themenheft Der EU-Koloss – demokratiefreie Zone?

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 14
  [BibTeX]

  @article{rohde_visdp_2001,
  title = {V.i.{S}.d.{P}. {Themenheft} {Der} {EU}-{Koloss} - demokratiefreie {Zone}?},
  volume = {14},
  number = {4},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2001},
  }

• ---

  Wulf, V., Pipek, V. & Pfeifer, A. (2001)Resolving function-based conflicts in groupware systems

  IN AI & Society, Vol. 15, Pages: 233–262 doi:10.1007/BF01208707
  [BibTeX] [Download PDF]

  @article{wulf_resolving_2001,
  title = {Resolving function-based conflicts in groupware systems},
  volume = {15},
  url = {http://dx.doi.org/10.1007/BF01208707},
  doi = {10.1007/BF01208707},
  number = {3},
  journal = {AI \& Society},
  author = {Wulf, Volker and Pipek, Volkmar and Pfeifer, Andreas},
  year = {2001},
  keywords = {CSCW, ProSEC},
  pages = {233--262},
  }

• ---

  Rohde, M. (2001)„Wenn du willst, kannste überall was losmachen“ – Anmerkungen zu einem Schlüsselloch-Blick in das Stammesleben der Punks

  IN Artificial tribes, Pages: 96–125
  [BibTeX]

  @article{rohde_wenn_2001,
  title = {„{Wenn} du willst, kannste überall was losmachen“ - {Anmerkungen} zu einem {Schlüsselloch}-{Blick} in das {Stammesleben} der {Punks}},
  journal = {Artificial tribes},
  author = {Rohde, Markus},
  year = {2001},
  pages = {96--125},
  }

• ---

  Rohde, M. & Won, M. (2001)Vernetztes Wissen in verteilten Unternehmen Wissensmanagement als zentrale Organisationsaufgabe in einem Verteilte Kooperationsstrukturen im

  IN Rohde, Rittenbruch und Wulf: Auf dem Weg zur virtuellen Organisation, Physica-Verlag, Heidelberg, Pages: 133–167
  [BibTeX]

  @article{rohde_vernetztes_2001-1,
  title = {Vernetztes {Wissen} in verteilten {Unternehmen} {Wissensmanagement} als zentrale {Organisationsaufgabe} in einem {Verteilte} {Kooperationsstrukturen} im},
  journal = {Rohde, Rittenbruch und Wulf: Auf dem Weg zur virtuellen Organisation, Physica-Verlag, Heidelberg},
  author = {Rohde, Markus and Won, Markus},
  year = {2001},
  pages = {133--167},
  }

2000

• ---

  Wulf, V., Kahler, H., Pipek, V., Andiel, S., Engelskirchen, T., Krings, M., Lemken, B., Poschen, M., Reichling, T., Rinne, J., Rittenbruch, M., Stiemerling, O., Törpel, B. & Won, M. (2000)ProSEC: Research Group on HCI and CSCW

  IN ACM SIGGROUP Bulletin, Vol. 21, Pages: 10–12 doi:10.1145/605660.605663
  [BibTeX] [Download PDF]

  @article{wulf_prosec_2000,
  title = {{ProSEC}: {Research} {Group} on {HCI} and {CSCW}},
  volume = {21},
  issn = {2372-7403},
  url = {http://doi.acm.org/10.1145/605660.605663},
  doi = {10.1145/605660.605663},
  number = {2},
  journal = {ACM SIGGROUP Bulletin},
  author = {Wulf, Volker and Kahler, Helge and Pipek, Volkmar and Andiel, Stefan and Engelskirchen, Torsten and Krings, Matthias and Lemken, Birgit and Poschen, Meik and Reichling, Tim and Rinne, Jens and Rittenbruch, Markus and Stiemerling, Oliver and Törpel, Bettina and Won, Markus},
  month = aug,
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {10--12},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Kahler, H., Mørch, A., Stiemerling, O. & Wulf, V. (2000)Introduction to the Special Issue on Tailorable Systems and Cooperative Work

  IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 9, Pages: 1–4
  [BibTeX]

  @article{kahler_introduction_2000,
  title = {Introduction to the {Special} {Issue} on {Tailorable} {Systems} and {Cooperative} {Work}},
  volume = {9},
  number = {1},
  journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Kahler, Helge and Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
  year = {2000},
  keywords = {A-Paper},
  pages = {1--4},
  }

• ---

  Klein, A. & Rohde, M. (2000)‚Bewegungs-Delphi 2000‘ – Protest und Bewegung im 21. Jahrhundert. Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 13, Pages: 2–4
  [BibTeX]

  @article{klein_bewegungs-delphi_2000,
  title = {‚{Bewegungs}-{Delphi} 2000‘ – {Protest} und {Bewegung} im 21. {Jahrhundert}. {Editorial} zum {Themenheft}},
  volume = {13},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Klein, Ansgar and Rohde, Markus},
  year = {2000},
  pages = {2--4},
  }

• ---

  Wulf, V. (2000)Zur anpaßbaren Gestaltung von Groupware

  , Pages: 1–40
  [BibTeX]

  @article{wulf_zur_2000,
  title = {Zur anpaßbaren {Gestaltung} von {Groupware}},
  number = {November},
  author = {Wulf, Volker},
  year = {2000},
  pages = {1--40},
  }

• ---

  Rohde, M. (2000)Architektur als Dienstleistung im virtuellen Verbund

  IN Forum Bauinformatik 2000, Junge Wissenschaftler forschen. Fortschrittsberichte VDI, Vol. 4, Pages: 245–252
  [BibTeX]

  @article{rohde_architektur_2000,
  title = {Architektur als {Dienstleistung} im virtuellen {Verbund}},
  volume = {4},
  number = {163},
  journal = {Forum Bauinformatik 2000, Junge Wissenschaftler forschen. Fortschrittsberichte VDI},
  author = {Rohde, Markus},
  year = {2000},
  pages = {245--252},
  }

• ---

  Kahler, H., Mørch, A., Stiemerling, O. & Wulf, V. (2000)Tailorable Systems and Cooperative Work

  IN Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 9
  [BibTeX]

  @article{kahler_tailorable_2000,
  title = {Tailorable {Systems} and {Cooperative} {Work}},
  volume = {9},
  number = {1},
  journal = {Special Issue der Zeitschrift Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)},
  author = {Kahler, Helge and Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
  year = {2000},
  keywords = {A-Paper},
  }

• ---

  Won, M., Lemken, B. & Pipek, V. (2000)Vertrauensmanagement im Kontext virtueller Organisationen

  IN berufsbildung, Vol. 54, Pages: 35–37
  [BibTeX]

  @article{won_vertrauensmanagement_2000,
  title = {Vertrauensmanagement im {Kontext} virtueller {Organisationen}},
  volume = {54},
  number = {64},
  journal = {berufsbildung},
  author = {Won, Markus and Lemken, Birgit and Pipek, Volkmar},
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {35--37},
  }

• ---

  Zimmer, C., Meyer, Léa., Pipek, V. & Wulf, V. (2000)Erfahrungsbericht zur Telelehrveranstaltung “Informatik und Gesellschaft” im Sommersemester 1999

  IN IIG-Report, Universität Freiburg, Vol. 2000, Pages: 63 p.
  [BibTeX]

  @article{zimmer_erfahrungsbericht_2000,
  title = {Erfahrungsbericht zur {Telelehrveranstaltung} "{Informatik} und {Gesellschaft}" im {Sommersemester} 1999},
  volume = {2000},
  number = {1},
  journal = {IIG-Report, Universität Freiburg},
  author = {Zimmer, Christine and Meyer, Léa and Pipek, Volkmar and Wulf, Volker},
  year = {2000},
  keywords = {CSCW, ProSEC},
  pages = {63 p.},
  }

• ---

  Stiemerling, O., Won, M. & Wulf, V. (2000)Zugriffskontrolle in Groupware – Ein nutzerorientierter Ansatz

  IN Wirtschaftsinformatik, Vol. 42, Pages: 318–328
  [BibTeX] [Abstract]

  Zugriffskontrollsysteme für kooperative Arbeitsumgebungen zeichnen sich durch eine hohe Komplexität aus. Das führt zu Schwierigkeiten bei der Präsentation und Manipulation von Zugriffskontrollsystemen auf der Ebene der Benutzerschnittstelle. Das Problem wird zudem durch die in kooperativen Arbeitsumgebungen vorherrschende starke Dynamik verschärft. Dieser Beitrag stellt einen nutzerorientierten Ansatz vor, dessen grundlegendes Konzept auf Zugriffsregeln basiert. Das Konzept, bei dem Erlaubnisse oder auch Verbote durch Zugriffsregeln repräsentiert werden, wurde auf Basis einer Feldstudie entwickelt. Die Regeln haben einen Gültigkeitsbereich, der durch Faktoren wie Benutzer, Dokumente, Rollen und Zeitintervalle definiert wird. Wir beschreiben, wie dieser Ansatz implementiert und in einem kommerziellen Groupware-System integriert wurde. Abschließend werden die Resultate einer Evaluation des Prototypen auf Basis der thinking-aloud-Methode diskutiert.

  @article{stiemerling_zugriffskontrolle_2000,
  title = {Zugriffskontrolle in {Groupware} – {Ein} nutzerorientierter {Ansatz}},
  volume = {42},
  issn = {09376429},
  abstract = {Zugriffskontrollsysteme für kooperative Arbeitsumgebungen zeichnen sich durch eine hohe Komplexität aus. Das führt zu Schwierigkeiten bei der Präsentation und Manipulation von Zugriffskontrollsystemen auf der Ebene der Benutzerschnittstelle. Das Problem wird zudem durch die in kooperativen Arbeitsumgebungen vorherrschende starke Dynamik verschärft. Dieser Beitrag stellt einen nutzerorientierten Ansatz vor, dessen grundlegendes Konzept auf Zugriffsregeln basiert. Das Konzept, bei dem Erlaubnisse oder auch Verbote durch Zugriffsregeln repräsentiert werden, wurde auf Basis einer Feldstudie entwickelt. Die Regeln haben einen Gültigkeitsbereich, der durch Faktoren wie Benutzer, Dokumente, Rollen und Zeitintervalle definiert wird. Wir beschreiben, wie dieser Ansatz implementiert und in einem kommerziellen Groupware-System integriert wurde. Abschließend werden die Resultate einer Evaluation des Prototypen auf Basis der thinking-aloud-Methode diskutiert.},
  number = {4},
  journal = {Wirtschaftsinformatik},
  author = {Stiemerling, Oliver and Won, Markus and Wulf, Volker},
  year = {2000},
  keywords = {A-Paper, hci, groupware, endbenutzer, konfliktmanagement, rollen, zugriffskontrolle},
  pages = {318--328},
  }

• ---

  Rohde, M. (2000)V.i.S.d.P. Themenheft ‚Bewegungs-Delphi 2000‘ – Protest und Bewegung im 21. Jahrhundert

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 13
  [BibTeX]

  @article{rohde_visdp_2000,
  title = {V.i.{S}.d.{P}. {Themenheft} ‚{Bewegungs}-{Delphi} 2000‘ – {Protest} und {Bewegung} im 21. {Jahrhundert}},
  volume = {13},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {2000},
  }

• ---

  Wulf, V. (2000)Exploration environments: Supporting users to learn groupware functions

  IN Interacting with Computers, Vol. 13, Pages: 265–299 doi:10.1016/S0953-5438(00)00046-1
  [BibTeX] [Abstract]

  Explorative learning plays a major role when users face new functionality. Nevertheless, the multi-user character of groupware makes explorative learning more difficult. Users are often unable to understand the way certain functions work because they cannot perceive the effects of the functions’ execution. This problem gets more severe with tailorable groupware. Therefore, we propose exploration environments as an additional feature to support users in self-directed learning. Looking at three tailorable groupware tools, we show how exploration environments can be realized. To generalize our findings, we develop a model which describes the user interface of tailorable groupware. Based on this model, we compare the design of the three tools and present general guidelines for the implementation of exploration environments. Finally, we report about the results of a workshop in which a groupware tool containing exploration environments has been evaluated.

  @article{wulf_exploration_2000,
  title = {Exploration environments: {Supporting} users to learn groupware functions},
  volume = {13},
  issn = {09535438},
  doi = {10.1016/S0953-5438(00)00046-1},
  abstract = {Explorative learning plays a major role when users face new functionality. Nevertheless, the multi-user character of groupware makes explorative learning more difficult. Users are often unable to understand the way certain functions work because they cannot perceive the effects of the functions' execution. This problem gets more severe with tailorable groupware. Therefore, we propose exploration environments as an additional feature to support users in self-directed learning. Looking at three tailorable groupware tools, we show how exploration environments can be realized. To generalize our findings, we develop a model which describes the user interface of tailorable groupware. Based on this model, we compare the design of the three tools and present general guidelines for the implementation of exploration environments. Finally, we report about the results of a workshop in which a groupware tool containing exploration environments has been evaluated.},
  number = {2},
  journal = {Interacting with Computers},
  author = {Wulf, Volker},
  year = {2000},
  pages = {265--299},
  annote = {ISBN: 1492287342},
  }

• ---

  Stiemerling, O. & Wulf, V. (2000)Beyond “Yes or No” – Extending Access Control in Groupware with Awareness and Negotiation

  IN Group Decision and Negotiation, Vol. 9, Pages: 221
  [BibTeX] [Abstract]

  We present three scenarios concerning access to documents in three real world fields of application, which have in common that they are very difficult to support with classical anticipative access control systems. We show, how – based on a highly configurable notification and negotiation service, which is tightly integrated with a classical access control system – the common permission and denial options can be extended with awareness and negotiation and how this approach supports the three initial access scenarios. We also introduce our implementation of the notification and negotiation service in the PoliTeam project. [PUBLICATION ABSTRACT]

  @article{stiemerling_beyond_2000,
  title = {Beyond "{Yes} or {No}" - {Extending} {Access} {Control} in {Groupware} with {Awareness} and {Negotiation}},
  volume = {9},
  issn = {09262644},
  abstract = {We present three scenarios concerning access to documents in three real world fields of application, which have in common that they are very difficult to support with classical anticipative access control systems. We show, how - based on a highly configurable notification and negotiation service, which is tightly integrated with a classical access control system - the common permission and denial options can be extended with awareness and negotiation and how this approach supports the three initial access scenarios. We also introduce our implementation of the notification and negotiation service in the PoliTeam project. [PUBLICATION ABSTRACT]},
  number = {3},
  journal = {Group Decision and Negotiation},
  author = {Stiemerling, Oliver and Wulf, Volker},
  year = {2000},
  keywords = {Groupware, Document management, Negotiations, Studies},
  pages = {221},
  annote = {ISBN: 09262644},
  }

1999

• ---

  Pipek, V. (1999)Enabling for Mass Communication in Community Design

  IN ACM SIGGROUP Bulletin, Vol. 20, Pages: 13–15 doi:10.1145/331982.331991
  [BibTeX] [Download PDF]

  @article{pipek_enabling_1999,
  title = {Enabling for {Mass} {Communication} in {Community} {Design}},
  volume = {20},
  issn = {2372-7403},
  url = {http://doi.acm.org/10.1145/331982.331991},
  doi = {10.1145/331982.331991},
  number = {2},
  journal = {ACM SIGGROUP Bulletin},
  author = {Pipek, Volkmar},
  month = aug,
  year = {1999},
  keywords = {CSCW, ProSEC},
  pages = {13--15},
  annote = {Place: New York, NY, USA Publisher: ACM},
  }

• ---

  Rohde, M. (1999)V.i.S.d.P. Themenheft Ratlose Politiker, hilflose Berater? Politikberatung in Deutschland

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 12
  [BibTeX]

  @article{rohde_visdp_1999,
  title = {V.i.{S}.d.{P}. {Themenheft} {Ratlose} {Politiker}, hilflose {Berater}? {Politikberatung} in {Deutschland}},
  volume = {12},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1999},
  }

• ---

  Wulf, V. (1999)On Search for Tailoring Functions: Empirical Findings and Implications for Design

  IN Proc. of the OZCHI’99, Pages: 105–111
  [BibTeX]

  @article{wulf_search_1999,
  title = {On {Search} for {Tailoring} {Functions}: {Empirical} {Findings} and {Implications} for {Design}},
  journal = {Proc. of the OZCHI'99},
  author = {Wulf, Volker},
  year = {1999},
  keywords = {tailorability, direct activation, interface design, tailoring, tailoring functions},
  pages = {105--111},
  }

• ---

  Wulf, V. (1999)Evolving Cooperation when Introducing Groupware: A Self-Organization Perspective

  IN Cybernetics and Human Knowing, Vol. 6, Pages: 55–75
  [BibTeX]

  @article{wulf_evolving_1999,
  title = {Evolving {Cooperation} when {Introducing} {Groupware}: {A} {Self}-{Organization} {Perspective}},
  volume = {6},
  number = {2},
  journal = {Cybernetics and Human Knowing},
  author = {Wulf, Volker},
  year = {1999},
  pages = {55--75},
  }

• ---

  Mark, G. & Wulf, V. (1999)Changing interpersonal communication through groupware use

  IN Behaviour & Information Technology, Vol. 18, Pages: 385–395 doi:10.1080/014492999118968
  [BibTeX] [Abstract] [Download PDF]

  Interpersonal communication is the basis for almost any type of cooperation. Changing patterns of communication may have an impact on the quality of cooperative work. In this paper, user experiences are described in a long-term groupware project. Communication changes, both planned and unplanned, were examined as a result of the system introduction. Reduced face-to-face communication, task-related and task-unrelated, were found, as well as a changing dissemination of information. Certain losses in interpersonal communication were compensated for by user advocacy and design team-user workshops. It is proposed that with groupware introduction, organizations should consider support for both planned and informal means as compensation for reduced communication.

  @article{mark_changing_1999,
  title = {Changing interpersonal communication through groupware use},
  volume = {18},
  issn = {0144-929X},
  url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-0005318756&partnerID=40&md5=1f54c9bb01df1536cbe43fa87265f094%5Cnhttp://www.tandfonline.com/doi/abs/10.1080/014492999118968},
  doi = {10.1080/014492999118968},
  abstract = {Interpersonal communication is the basis for almost any type of cooperation. Changing patterns of communication may have an impact on the quality of cooperative work. In this paper, user experiences are described in a long-term groupware project. Communication changes, both planned and unplanned, were examined as a result of the system introduction. Reduced face-to-face communication, task-related and task-unrelated, were found, as well as a changing dissemination of information. Certain losses in interpersonal communication were compensated for by user advocacy and design team-user workshops. It is proposed that with groupware introduction, organizations should consider support for both planned and informal means as compensation for reduced communication.},
  number = {5},
  journal = {Behaviour \& Information Technology},
  author = {Mark, Gloria and Wulf, Volker},
  year = {1999},
  pages = {385--395},
  }

• ---

  Rohde, M., Rittenbruch, M. & Stein, S. (1999)Dienstleistungsbündelung im Baugewerbe: Service Engineering

  IN Computer Spezial, Vol. 2
  [BibTeX]

  @article{rohde_dienstleistungsbundelung_1999,
  title = {Dienstleistungsbündelung im {Baugewerbe}: {Service} {Engineering}},
  volume = {2},
  journal = {Computer Spezial},
  author = {Rohde, Markus and Rittenbruch, Markus and Stein, Susanne},
  year = {1999},
  }

• ---

  Wulf, V. (1999)“Let’s see your Search-Tool!” – On the Collaborative use of Tailored Artifacts

  IN Proceedings of Group ’99, Acm-Press, Pages: 50–60
  [BibTeX] [Download PDF]

  @article{wulf_lets_1999,
  title = {"{Let}'s see your {Search}-{Tool}!" - {On} the {Collaborative} use of {Tailored} {Artifacts}},
  url = {http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.20.6243},
  journal = {Proceedings of Group '99, Acm-Press},
  author = {Wulf, Volker},
  year = {1999},
  pages = {50--60},
  }

• ---

  Kusenbach, G., Wieching, R., Barker, M., Hoffmann, U. & Essfeld, D. (1999)Effects of hyperoxia on oxygen uptake kinetics in cystic fibrosis patients as determined by pseudo-random binary sequence exercise

  IN European journal of applied physiology and occupational physiology, Vol. 79, Pages: 192–196
  [BibTeX]

  @article{kusenbach_effects_1999,
  title = {Effects of hyperoxia on oxygen uptake kinetics in cystic fibrosis patients as determined by pseudo-random binary sequence exercise},
  volume = {79},
  number = {2},
  journal = {European journal of applied physiology and occupational physiology},
  author = {Kusenbach, G and Wieching, R and Barker, M and Hoffmann, U and Essfeld, D},
  year = {1999},
  pages = {192--196},
  annote = {Publisher: Springer},
  }

• ---

  Erikson, D. & Wulf, V. (1999)Self-Organization: A Challenge to CSCW

  IN Special Issue der Zeitschrift Cybernetics & Human Knowing, Vol. 6
  [BibTeX]

  @article{erikson_self-organization_1999,
  title = {Self-{Organization}: {A} {Challenge} to {CSCW}},
  volume = {6},
  number = {2},
  journal = {Special Issue der Zeitschrift Cybernetics \& Human Knowing},
  author = {Erikson, Darek and Wulf, Volker},
  year = {1999},
  }

• ---

  Rohde, M. & Gesterkamp, H. (1999)Zukunft für die Menschenrechte, Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 12, Pages: 2–6
  [BibTeX]

  @article{rohde_zukunft_1999,
  title = {Zukunft für die {Menschenrechte}, {Editorial} zum {Themenheft}},
  volume = {12},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus and Gesterkamp, Harald},
  year = {1999},
  pages = {2--6},
  }

• ---

  Pipek, V., Won, M. & Wulf, V. (1999)POLITeam – Ein Modell für IT-Einführungsprozesse – Konzepte und Erfahrungen zur Einführung von Groupware

  IN Telekom Praxis, Vol. 76, Pages: 29–34
  [BibTeX]

  @article{pipek_politeam_1999-1,
  title = {{POLITeam} - {Ein} {Modell} für {IT}-{Einführungsprozesse} - {Konzepte} und {Erfahrungen} zur {Einführung} von {Groupware}},
  volume = {76},
  number = {12},
  journal = {Telekom Praxis},
  author = {Pipek, Volkmar and Won, Markus and Wulf, Volker},
  year = {1999},
  keywords = {CSCW, ProSEC},
  pages = {29--34},
  annote = {Place: Berlin Publisher: Fachverlag Schiele \& Schön},
  }

• ---

  Wulf, V. (1999)Conflicts and Negotiation in Multi–User Applications

  IN Encyclopedia of Microcomputers, Vol. 23, Pages: 63–88
  [BibTeX]

  @article{wulf_conflicts_1999,
  title = {Conflicts and {Negotiation} in {Multi}–{User} {Applications}},
  volume = {23},
  number = {2},
  journal = {Encyclopedia of Microcomputers},
  author = {Wulf, Volker},
  year = {1999},
  pages = {63--88},
  }

• ---

  Rohde, M. (1999)V.i.S.d.P. Themenheft Zukunft für die Menschenrechte

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 12
  [BibTeX]

  @article{rohde_visdp_1999-1,
  title = {V.i.{S}.d.{P}. {Themenheft} {Zukunft} für die {Menschenrechte}},
  volume = {12},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1999},
  }

• ---

  Saretzki, T., Rohde, M. & Leif, T. (1999)Ratlose Politiker, hilflose Berater? Zum Stand der Politikberatung in Deutschland. Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 12, Pages: 2–7
  [BibTeX]

  @article{saretzki_ratlose_1999,
  title = {Ratlose {Politiker}, hilflose {Berater}? {Zum} {Stand} der {Politikberatung} in {Deutschland}. {Editorial} zum {Themenheft}},
  volume = {12},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Saretzki, Thomas and Rohde, Markus and Leif, Thomas},
  year = {1999},
  pages = {2--7},
  }

• ---

  Kahler, H., Stiemerling, O., Wulf, V. & Hoepfner, J. (1999)Gemeinsame Anpassung von Einzelplatzanwendungen

  IN Proceedings der neunten GI-Fachtagung Software-Ergonomie´99, Pages: 183–194
  [BibTeX]

  @article{kahler_gemeinsame_1999,
  title = {Gemeinsame {Anpassung} von {Einzelplatzanwendungen}},
  journal = {Proceedings der neunten GI-Fachtagung Software-Ergonomie´99},
  author = {Kahler, Helge and Stiemerling, Oliver and Wulf, Volker and Hoepfner, Jörg-Guido},
  year = {1999},
  pages = {183--194},
  }

• ---

  Wulf, V., Krings, M., Stiemerling, O., Iacucci, G., Maidhof, M., Peters, R., Fuchs-Fronhofen, P., Nett, B. & Hinrichs, J. (1999)Improving Inter-Organizational Processes with Integrated Organization and Technology Development

  IN Computer, Vol. 5, Pages: 339–365
  [BibTeX] [Abstract]

  The goal of the ORGTECH-project is to improve the cooperation between two engineering offices on the one hand, and a major German steel mill, on the other. An integrated change process has been initiated which combines the introduction of a groupware application with methods of organization development. This change process draws on the framework of Integrated Organization and Technology Development which is presented first. Then we describe its application in the ORGTECH project. The results of the first project phase are presented and discussed.

  @article{wulf_improving_1999,
  title = {Improving {Inter}-{Organizational} {Processes} with {Integrated} {Organization} and {Technology} {Development}},
  volume = {5},
  issn = {0958695X},
  abstract = {The goal of the ORGTECH-project is to improve the cooperation between two engineering offices on the one hand, and a major German steel mill, on the other. An integrated change process has been initiated which combines the introduction of a groupware application with methods of organization development. This change process draws on the framework of Integrated Organization and Technology Development which is presented first. Then we describe its application in the ORGTECH project. The results of the first project phase are presented and discussed.},
  number = {6},
  journal = {Computer},
  author = {Wulf, Volker and Krings, Matthias and Stiemerling, Oliver and Iacucci, Giulio and Maidhof, Martin and Peters, Ralph and Fuchs-Fronhofen, Paul and Nett, Bernhard and Hinrichs, Joachim},
  year = {1999},
  pages = {339--365},
  }

• ---

  Pipek, V. & Wulf, V. (1999)Methodisches Vorgehen bei der Technikeinführung – Fallstudie des Projektes POLITeam zur Nutzung von Groupware

  IN Zeitschrift für Verwaltung, Organisation, Personal (VOP), Pages: 39–44
  [BibTeX]

  @article{pipek_methodisches_1999,
  title = {Methodisches {Vorgehen} bei der {Technikeinführung} - {Fallstudie} des {Projektes} {POLITeam} zur {Nutzung} von {Groupware}},
  number = {3},
  journal = {Zeitschrift für Verwaltung, Organisation, Personal (VOP)},
  author = {Pipek, Volkmar and Wulf, Volker},
  year = {1999},
  keywords = {CSCW, ProSEC},
  pages = {39--44},
  annote = {Place: Köln Publisher: Gabler Verlag},
  }

• ---

  Stiemerling, O., Pfeifer, A. & Wulf, V. (1999)Tailoring Groupware for Different Scopes of Validity

  IN Behaviour & Information Technology, Vol. 18, Pages: 199–212 doi:10.1080/014492999119084
  [BibTeX] [Abstract]

  Tailorability is generally regarded as a key requirement for groupware applications. In this paper, we will focus on a specific class of tailoring activities: the definition of different system behaviour for specific scopes of validity. Since the state of the art in the CSCW literature does not yet offer any satisfactory solutions to support users in performing this class of tailoring activities, we develop an approach based on tailoring statements, which are similar to production rules. We show how inconsistencies resulting from contradictory statements can be handled either automatically or by involving the affected users. We present a prototype, which implements our approach to tailorability in a commercial groupware system, using access control as an example for the proposed class of tailoring activities. Finally, we present the results of a usability test carried out which employs the thinking aloud method.

  @article{stiemerling_tailoring_1999,
  title = {Tailoring {Groupware} for {Different} {Scopes} of {Validity}},
  volume = {18},
  issn = {0144929X},
  doi = {10.1080/014492999119084},
  abstract = {Tailorability is generally regarded as a key requirement for groupware applications. In this paper, we will focus on a specific class of tailoring activities: the definition of different system behaviour for specific scopes of validity. Since the state of the art in the CSCW literature does not yet offer any satisfactory solutions to support users in performing this class of tailoring activities, we develop an approach based on tailoring statements, which are similar to production rules. We show how inconsistencies resulting from contradictory statements can be handled either automatically or by involving the affected users. We present a prototype, which implements our approach to tailorability in a commercial groupware system, using access control as an example for the proposed class of tailoring activities. Finally, we present the results of a usability test carried out which employs the thinking aloud method.},
  number = {3},
  journal = {Behaviour \& Information Technology},
  author = {Stiemerling, Oliver and Pfeifer, Andreas and Wulf, Volker},
  year = {1999},
  pages = {199--212},
  }

1998

• ---

  Mørch, A., Stiemerling, O. & Wulf, V. (1998)Tailorable Groupware: Issues, Methods, and Architectures

  IN ACM SIGGROUP Bulletin, Vol. 19, Pages: 4–7
  [BibTeX]

  @article{morch_tailorable_1998,
  title = {Tailorable {Groupware}: {Issues}, {Methods}, and {Architectures}},
  volume = {19},
  number = {1},
  journal = {ACM SIGGROUP Bulletin},
  author = {Mørch, Anders and Stiemerling, Oliver and Wulf, Volker},
  year = {1998},
  pages = {4--7},
  }

• ---

  Stiemerling, O., Wulf, V. & Rohde, M. (1998)Integrated Organization and Technology Development – The case of the ORGTech Project

  IN Proceedings of Concurrent Engineering (CE 98), Pages: 181–187
  [BibTeX]

  @article{stiemerling_integrated_1998,
  title = {Integrated {Organization} and {Technology} {Development} - {The} case of the {ORGTech} {Project}},
  journal = {Proceedings of Concurrent Engineering (CE 98)},
  author = {Stiemerling, Oliver and Wulf, Volker and Rohde, Markus},
  year = {1998},
  pages = {181--187},
  }

• ---

  Iacucci, G., Peters, R., Stiemerling, O. & Wulf, V. (1998)Telecooperation Systems in Engineering Companies Supplying the Metallurgy

  IN Globlization of Manufacturing in the Digital Communications Era of the 21st Century – Innovation, Agility, and the Virtual, Proceedings of PROLAMAT ’98 – The Tenth International IFIP WG 5.2/5.3 Conference, Pages: 107–119
  [BibTeX]

  @article{iacucci_telecooperation_1998,
  title = {Telecooperation {Systems} in {Engineering} {Companies} {Supplying} the {Metallurgy}},
  journal = {Globlization of Manufacturing in the Digital Communications Era of the 21st Century - Innovation, Agility, and the Virtual, Proceedings of PROLAMAT '98 - The Tenth International IFIP WG 5.2/5.3 Conference},
  author = {Iacucci, Giulio and Peters, Ralph and Stiemerling, Oliver and Wulf, Volker},
  year = {1998},
  pages = {107--119},
  }

• ---

  Stiemerling, O., Wulf, V., Cremers, A. B., Buelens, C., Boulliard, G., Maidhof, M., Peters, R., Bancroft, C., Fricker, F. & Durand, C. (1998)TransIT – Investigating SME co-operation across borders in Europe

  IN ACM SIGGROUP Bulletin, Pages: 34–36
  [BibTeX]

  @article{stiemerling_transit_1998,
  title = {{TransIT} – {Investigating} {SME} co-operation across borders in {Europe}},
  journal = {ACM SIGGROUP Bulletin},
  author = {Stiemerling, Oliver and Wulf, Volker and Cremers, Armin B. and Buelens, Christine and Boulliard, Gert and Maidhof, Martin and Peters, Ralph and Bancroft, Clive and Fricker, Francis and Durand, Charles},
  year = {1998},
  pages = {34--36},
  }

• ---

  Carstensen, P. & Wulf, V. (1998)Common Information Spaces in Engineering Design: An Analysis of the Structure and Use of a Project File

  IN Proceedings of Concurrent Engineering (CE 98), Pages: 127–135
  [BibTeX]

  @article{carstensen_common_1998,
  title = {Common {Information} {Spaces} in {Engineering} {Design}: {An} {Analysis} of the {Structure} and {Use} of a {Project} {File}},
  journal = {Proceedings of Concurrent Engineering (CE 98)},
  author = {Carstensen, Peter and Wulf, Volker},
  year = {1998},
  pages = {127--135},
  }

• ---

  Cremers, A. B., Rohde, M. & Stein, S. (1998)Service Engineering – Dienstleistungsbündelung im Baugewerbe

  IN Information Management & Consulting, Pages: 62–66
  [BibTeX]

  @article{cremers_service_1998,
  title = {Service {Engineering} – {Dienstleistungsbündelung} im {Baugewerbe}},
  journal = {Information Management \& Consulting},
  author = {Cremers, Armin B. and Rohde, Markus and Stein, Susanne},
  year = {1998},
  pages = {62--66},
  }

• ---

  Rohde, M., Rittenbruch, M. & Stein, S. (1998)Service Engineering in der Architektur- und Baubranche, Part. 1.4.1.

  IN Service Engineering – Entwicklungsbegleitende Normung (EBN) für Dienstleistungen – DIN-Fachbericht 75
  [BibTeX]

  @article{rohde_service_1998,
  title = {Service {Engineering} in der {Architektur}- und {Baubranche}, {Part}. 1.4.1.},
  journal = {Service Engineering - Entwicklungsbegleitende Normung (EBN) für Dienstleistungen - DIN-Fachbericht 75},
  author = {Rohde, Markus and Rittenbruch, Markus and Stein, Susanne},
  year = {1998},
  }

• ---

  Cremers, A. B., Kahler, H., Pfeifer, A., Stiemerling, O. & Wulf, V. (1998)PoliTeam – Kokonstruktive und evolutionäre Entwicklung einer Groupware

  IN Informatik Spektrum, Vol. 21, Pages: 194–202 doi:10.1007/s002870050099
  [BibTeX] [Abstract]

  Im Zusammenhang mit der geplanten Verlagerung des Parlaments und von Teilen der Regierung von Bonn nach Berlin fördert das Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie (BMBF) Projekte, die sich mit der Zusammenarbeit räumlich verteilter großer Organisationen beschäftigen. Das „PoliTeam“-Projekt hat dabei das Ziel, die asynchrone Zusammenarbeit der beteiligten Anwenderorganisationen durch die Einführung und „kokonstruktive“ und evolutionäre Weiterentwicklung eines Softwaresystems für kooperatives Arbeiten zu unterstützen. Der vorliegende Beitrag beschreibt den Design- und Entwicklungsansatz von PoliTeam, gibt Beispiele für die Umsetzung und dokumentiert Erfahrungen aus dem Projekt.

  @article{cremers_politeam_1998,
  title = {{PoliTeam} – {Kokonstruktive} und evolutionäre {Entwicklung} einer {Groupware}},
  volume = {21},
  issn = {0170-6012},
  doi = {10.1007/s002870050099},
  abstract = {Im Zusammenhang mit der geplanten Verlagerung des Parlaments und von Teilen der Regierung von Bonn nach Berlin fördert das Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie (BMBF) Projekte, die sich mit der Zusammenarbeit räumlich verteilter großer Organisationen beschäftigen. Das „PoliTeam“-Projekt hat dabei das Ziel, die asynchrone Zusammenarbeit der beteiligten Anwenderorganisationen durch die Einführung und „kokonstruktive“ und evolutionäre Weiterentwicklung eines Softwaresystems für kooperatives Arbeiten zu unterstützen. Der vorliegende Beitrag beschreibt den Design- und Entwicklungsansatz von PoliTeam, gibt Beispiele für die Umsetzung und dokumentiert Erfahrungen aus dem Projekt.},
  number = {4},
  journal = {Informatik Spektrum},
  author = {Cremers, Armin B. and Kahler, Helge and Pfeifer, Andreas and Stiemerling, Oliver and Wulf, Volker},
  year = {1998},
  keywords = {cscw, groupware, bmfsfj, die landesregierung mecklenburg-, evolutionary system development, frauen und jugend, public administration, simultaneous engineering der audi, vorpommern und der bereich},
  pages = {194--202},
  }

• ---

  Wulf, V. (1998)Applying Video Conferencing for Telelearning – An Evaluation of an M-bone based Toolset

  IN Proceedings of the Third International Conference on the Design of Cooperative Systems (COOP´98), Vol. II, Pages: 107–112
  [BibTeX]

  @article{wulf_applying_1998,
  title = {Applying {Video} {Conferencing} for {Telelearning} - {An} {Evaluation} of an {M}-bone based {Toolset}},
  volume = {II},
  journal = {Proceedings of the Third International Conference on the Design of Cooperative Systems (COOP´98)},
  author = {Wulf, Volker},
  year = {1998},
  pages = {107--112},
  }

• ---

  Hellmann, K., Klein, A. & Rohde, M. (1998)Neue Soziale Bewegungen – Impulse, Bilanzen und Perspektiven, Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 11, Pages: 2–13
  [BibTeX]

  @article{hellmann_neue_1998,
  title = {Neue {Soziale} {Bewegungen} – {Impulse}, {Bilanzen} und {Perspektiven}, {Editorial} zum {Themenheft}},
  volume = {11},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Hellmann, Kai-Uwe and Klein, Ansgar and Rohde, Markus},
  year = {1998},
  pages = {2--13},
  }

• ---

  Wulf, V. & Schinzel, B. (1998)Lecture and Tutorial via the Internet – Experiences From a Pilot Project Connecting Five Universities

  IN Proceedings of World Conference on Educational Multimedia and Hypermedia & World Conference on Educational\${\textbackslash}textbackslashbackslash\$nTelecommunication (ED-MEDIA & ED-TeleCOM 98), Pages: 1562 – 1567
  [BibTeX] [Abstract]

  During the summer semester 1997 five German universities participated in a telelearning pilot project where a telelecture and -tutorial was held via the internet. Within this pilot project, we evaluated the m-bone based video conferencing tool as well as the applied didactic concept. The video conferencing tool provided insufficient quality of transmission and was deficient regarding its functionality as well as its interface. Concerning the telelecture we found reduced attention of the remote participants, and a lower level of interactivity between lecturers and students. Positive feedback regarding the tutorials which tried to encourage interactivity among the participant and regarding newly didactic elements within the lecture indicate that telelearning requires new teaching and learning approaches to compensate for its obvious constraints.

  @article{wulf_lecture_1998,
  title = {Lecture and {Tutorial} via the {Internet} - {Experiences} {From} a {Pilot} {Project} {Connecting} {Five} {Universities}},
  abstract = {During the summer semester 1997 five German universities participated in a telelearning pilot project where a telelecture and -tutorial was held via the internet. Within this pilot project, we evaluated the m-bone based video conferencing tool as well as the applied didactic concept. The video conferencing tool provided insufficient quality of transmission and was deficient regarding its functionality as well as its interface. Concerning the telelecture we found reduced attention of the remote participants, and a lower level of interactivity between lecturers and students. Positive feedback regarding the tutorials which tried to encourage interactivity among the participant and regarding newly didactic elements within the lecture indicate that telelearning requires new teaching and learning approaches to compensate for its obvious constraints.},
  journal = {Proceedings of World Conference on Educational Multimedia and Hypermedia \& World Conference on Educational\${\textbackslash}textbackslashbackslash\$nTelecommunication (ED-MEDIA \& ED-TeleCOM 98)},
  author = {Wulf, Volker and Schinzel, Britta},
  year = {1998},
  pages = {1562 -- 1567},
  }

• ---

  Michels, S. & Wulf, V. (1998)Review des Buches „Virtual Teams“ von: J. Lipnack und J. Stamps

  IN ACM Computing Reviews, Vol. 7, Pages: 353
  [BibTeX]

  @article{michels_review_1998,
  title = {Review des {Buches} „{Virtual} {Teams}“ von: {J}. {Lipnack} und {J}. {Stamps}},
  volume = {7},
  journal = {ACM Computing Reviews},
  author = {Michels, Silke and Wulf, Volker},
  year = {1998},
  pages = {353},
  }

1997

• ---

  Schinzel, B. & Wulf, V. (1997)Televorlesung und -übungen ein Mittel zur Bereicherung des Studienangebots? Erfahrungen aus einem baden-württembergischen Pilotprojekt

  IN it-ti, Sonderheft „Computerunterstütztes Lernen“, Vol. 6, Pages: 35–40
  [BibTeX]

  @article{schinzel_televorlesung_1997,
  title = {Televorlesung und -übungen ein {Mittel} zur {Bereicherung} des {Studienangebots}? {Erfahrungen} aus einem baden-württembergischen {Pilotprojekt}},
  volume = {6},
  journal = {it-ti, Sonderheft „Computerunterstütztes Lernen“},
  author = {Schinzel, Britta and Wulf, Volker},
  year = {1997},
  pages = {35--40},
  }

• ---

  Klein, A. & Rohde, M. (1997)Transformation der Zivilgesellschaft, Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 10, Pages: 3–11
  [BibTeX]

  @article{klein_transformation_1997,
  title = {Transformation der {Zivilgesellschaft}, {Editorial} zum {Themenheft}},
  volume = {10},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Klein, Ansgar and Rohde, Markus},
  year = {1997},
  pages = {3--11},
  }

• ---

  Wulf, V., Pipek, V. & Stiemerling, O. (1997)Review des Aufsatzes “Floor Control for Multimedia Conferencing and Collaboration” by H.-P. Dommel and J. J. Garcia-Lunes-Aceves

  IN ACM Computing Reviews, Vol. 10, Pages: 522
  [BibTeX]

  @article{wulf_review_1997,
  title = {Review des {Aufsatzes} "{Floor} {Control} for {Multimedia} {Conferencing} and {Collaboration}" by {H}.-{P}. {Dommel} and {J}. {J}. {Garcia}-{Lunes}-{Aceves}},
  volume = {10},
  journal = {ACM Computing Reviews},
  author = {Wulf, Volker and Pipek, Volkmar and Stiemerling, Oliver},
  year = {1997},
  keywords = {CSCW, ProSEC},
  pages = {522},
  }

• ---

  Rohde, M. (1997)“Forschungsjournal Neue Soziale Bewegungen” – Eine Zeitschrift stellt sich vor

  IN AKP, Fachzeitschrift für Alternative Kommunal Politik, Vol. 1, Pages: 18
  [BibTeX]

  @article{rohde_forschungsjournal_1997,
  title = {"{Forschungsjournal} {Neue} {Soziale} {Bewegungen}" - {Eine} {Zeitschrift} stellt sich vor},
  volume = {1},
  journal = {AKP, Fachzeitschrift für Alternative Kommunal Politik},
  author = {Rohde, Markus},
  year = {1997},
  pages = {18},
  }

• ---

  Hepsø, V., Mark, G., Prinz, W. & Wulf, V. (1997)Introducing Groupware in Organizations: what leads to successes and failures?

  IN ACM SIGGROUP Bulletin, Vol. 18, Pages: 39–41
  [BibTeX]

  @article{hepso_introducing_1997,
  title = {Introducing {Groupware} in {Organizations}: what leads to successes and failures?},
  volume = {18},
  number = {3},
  journal = {ACM SIGGROUP Bulletin},
  author = {Hepsø, Vidar and Mark, Gloria and Prinz, Wolfgang and Wulf, Volker},
  year = {1997},
  pages = {39--41},
  }

• ---

  Wulf, V. & Schinzel, B. (1997)Erfahrungsbericht zur Televorlesung und Teleübung „Informatik und Gesellschaft“

  IN Berichte des IIG – Institut für Informatik und Gesellschaft, Vol. 3
  [BibTeX]

  @article{wulf_erfahrungsbericht_1997,
  title = {Erfahrungsbericht zur {Televorlesung} und {Teleübung} „{Informatik} und {Gesellschaft}“},
  volume = {3},
  journal = {Berichte des IIG - Institut für Informatik und Gesellschaft},
  author = {Wulf, Volker and Schinzel, Britta},
  year = {1997},
  }

• ---

  Wulf, V. (1997)Three Research Issues in the Field of CSCW

  IN ACM SIGGROUP Bulletin, Vol. 18, Pages: 14–16
  [BibTeX]

  @article{wulf_three_1997,
  title = {Three {Research} {Issues} in the {Field} of {CSCW}},
  volume = {18},
  number = {2},
  journal = {ACM SIGGROUP Bulletin},
  author = {Wulf, Volker},
  year = {1997},
  pages = {14--16},
  }

• ---

  Wulf, V., Pipek, V. & Stiemerling, O. (1997)Review of the essay “Floor Control for Multimedia Conferencing and Collaboration” by H.-P. Dommel and J. J. Garcia-Lunes-Aceves

  IN ACM Computing Reviews, Pages: 522 p.
  [BibTeX]

  @article{wulf_review_1997-1,
  title = {Review of the essay "{Floor} {Control} for {Multimedia} {Conferencing} and {Collaboration}" by {H}.-{P}. {Dommel} and {J}. {J}. {Garcia}-{Lunes}-{Aceves}},
  number = {10},
  journal = {ACM Computing Reviews},
  author = {Wulf, Volker and Pipek, Volkmar and Stiemerling, Oliver},
  year = {1997},
  keywords = {CSCW, ProSEC},
  pages = {522 p.},
  }

• ---

  Mark, G., Prinz, W. & Wulf, V. (1997)The PoliTeam Project: Groupware Introduction in a Government Environment

  IN ACM SIGGROUP Bulletin, Vol. 18, Pages: 64–69
  [BibTeX]

  @article{mark_politeam_1997,
  title = {The {PoliTeam} {Project}: {Groupware} {Introduction} in a {Government} {Environment}},
  volume = {18},
  number = {3},
  journal = {ACM SIGGROUP Bulletin},
  author = {Mark, Gloria and Prinz, Wolfgang and Wulf, Volker},
  year = {1997},
  pages = {64--69},
  }

• ---

  Rohde, M. (1997)V.i.S.d.P. Themenheft Transformation der Zivilgesellschaft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 10
  [BibTeX]

  @article{rohde_visdp_1997,
  title = {V.i.{S}.d.{P}. {Themenheft} {Transformation} der {Zivilgesellschaft}},
  volume = {10},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1997},
  }

• ---

  Stiemerling, O., Kahler, H. & Wulf, V. (1997)How to Make Software Softer: Designing Tailorable Applications

  IN Proceedings of the 2Nd Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, Pages: 365–376 doi:10.1145/263552.263646
  [BibTeX] [Download PDF]

  @article{stiemerling_how_1997,
  title = {How to {Make} {Software} {Softer}: {Designing} {Tailorable} {Applications}},
  url = {http://doi.acm.org/10.1145/263552.263646},
  doi = {10.1145/263552.263646},
  journal = {Proceedings of the 2Nd Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques},
  author = {Stiemerling, Oliver and Kahler, Helge and Wulf, Volker},
  year = {1997},
  keywords = {participatory design, tailorability, groupware, design cases},
  pages = {365--376},
  annote = {ISBN: 0-89791-863-0},
  }

• ---

  Wulf, V. (1997)Storing and Retrieving Documents in a Shared Workspace: Experiences from the Political Administration

  IN IFIP TC13 Interantional Conference on Human-Computer Interaction (INTERACT ’97), Pages: 469–476
  [BibTeX]

  @article{wulf_storing_1997,
  title = {Storing and {Retrieving} {Documents} in a {Shared} {Workspace}: {Experiences} from the {Political} {Administration}},
  journal = {IFIP TC13 Interantional Conference on Human-Computer Interaction (INTERACT '97)},
  author = {Wulf, Volker},
  year = {1997},
  keywords = {Politeam},
  pages = {469--476},
  }

• ---

  Wulf, V. (1997)Handling Conflicts in Groupware: Concepts and Experiences made in the POLITeam-Project

  IN Human Computer Interaction: INTERACT 97, Pages: 485–492
  [BibTeX] [Abstract] [Download PDF]

  The activation of certain functions in groupware affects different users who might have conflicting interests. We will develop technical mechanisms to support users in regulating these conflicts. Contrary to current implementations of groupware, these mechanisms strengthen the position of the users which are affected by the activation of a function. Therefore, they provide visibility of activation, a channel for communication, or the right to intervene. After presenting the general concept, it will be shown how these mechanisms are used within the POLITeam project to support users in handling conflicts when activating certain functions.

  @article{wulf_handling_1997,
  title = {Handling {Conflicts} in {Groupware}: {Concepts} and {Experiences} made in the {POLITeam}-{Project}},
  url = {http://pdf.aminer.org/000/405/769/handling_conflicts_in_groupware_concepts_and_experiences_made_in_the.pdf%5Cnhttp://pdf.aminer.org/000/405/769/handling%7B_%7Dconflicts%7B_%7Din%7B_%7Dgroupware%7B_%7Dconcepts%7B_%7Dand%7B_%7Dexperiences%7B_%7Dmade%7B_%7Di},
  abstract = {The activation of certain functions in groupware affects different users who might have conflicting interests. We will develop technical mechanisms to support users in regulating these conflicts. Contrary to current implementations of groupware, these mechanisms strengthen the position of the users which are affected by the activation of a function. Therefore, they provide visibility of activation, a channel for communication, or the right to intervene. After presenting the general concept, it will be shown how these mechanisms are used within the POLITeam project to support users in handling conflicts when activating certain functions.},
  journal = {Human Computer Interaction: INTERACT 97},
  author = {Wulf, Volker},
  year = {1997},
  keywords = {Groupware, Conflict Regulation, Evaluation, Field Study, Implementation Architecture},
  pages = {485--492},
  }

1996

• ---

  Rohde, M. (1996)Zwischen utopischen Idealen und politischer Herausforderung – Rezension zur Nicaragua-Solidaritätsbewegung

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 9, Pages: 123–125
  [BibTeX]

  @article{rohde_zwischen_1996,
  title = {Zwischen utopischen {Idealen} und politischer {Herausforderung} - {Rezension} zur {Nicaragua}-{Solidaritätsbewegung}},
  volume = {9},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1996},
  pages = {123--125},
  }

• ---

  Wulf, V. & Rohde, M. (1996)Reducing conflicts in groupware: Metafunctions and their empirical evaluation

  IN Behaviour & Information Technology, Vol. 15, Pages: 339–351 doi:10.1080/014492996120021
  [BibTeX] [Abstract] [Download PDF]

  Certain functions in groupware affect more than one user who might have conflicting interests. To describe conflicts arising from the use of groupware functions, we distinguish the roles of the activator and the user affected. As technical means to lessen these conflicts, we develop two metafunctions: visibility of use and negotiability. We expect that these metafunctions reduce role-based conflicts and lead to higher acceptance of groupwaresystems among users. To examine these hypotheses we performed an empirical study in six different organizations. Using scenarios to present different design options to users, we confirmed most of our assumptions. Implications of these findings for the design of groupware are discussed. Certain functions in groupware affect more than one user who might have conflicting interests. To describe conflicts arising from the use of groupware functions, we distinguish the roles of the activator and the user affected. As technical means to lessen these conflicts, we develop two metafunctions: visibility of use and negotiability. We expect that these metafunctions reduce role-based conflicts and lead to higher acceptance of groupwaresystems among users. To examine these hypotheses we performed an empirical study in six different organizations. Using scenarios to present different design options to users, we confirmed most of our assumptions. Implications of these findings for the design of groupware are discussed.

  @article{wulf_reducing_1996,
  title = {Reducing conflicts in groupware: {Metafunctions} and their empirical evaluation},
  volume = {15},
  issn = {0144-929X},
  url = {http://dx.doi.org/10.1080/014492996120021},
  doi = {10.1080/014492996120021},
  abstract = {Certain functions in groupware affect more than one user who might have conflicting interests. To describe conflicts arising from the use of groupware functions, we distinguish the roles of the activator and the user affected. As technical means to lessen these conflicts, we develop two metafunctions: visibility of use and negotiability. We expect that these metafunctions reduce role-based conflicts and lead to higher acceptance of groupwaresystems among users. To examine these hypotheses we performed an empirical study in six different organizations. Using scenarios to present different design options to users, we confirmed most of our assumptions. Implications of these findings for the design of groupware are discussed. Certain functions in groupware affect more than one user who might have conflicting interests. To describe conflicts arising from the use of groupware functions, we distinguish the roles of the activator and the user affected. As technical means to lessen these conflicts, we develop two metafunctions: visibility of use and negotiability. We expect that these metafunctions reduce role-based conflicts and lead to higher acceptance of groupwaresystems among users. To examine these hypotheses we performed an empirical study in six different organizations. Using scenarios to present different design options to users, we confirmed most of our assumptions. Implications of these findings for the design of groupware are discussed.},
  number = {6},
  journal = {Behaviour \& Information Technology},
  author = {Wulf, Volker and Rohde, Markus},
  year = {1996},
  pages = {339--351},
  }

• ---

  Wulf, V. (1996)Auf dem Weg zu gläsernen Telefonisten ? – Betriebliche Fallstudien zum Einsatz computer-integrierter Telefonie

  IN Datenschutz und Datensicherheit, Vol. 20, Pages: 340–349
  [BibTeX]

  @article{wulf_auf_1996,
  title = {Auf dem {Weg} zu gläsernen {Telefonisten} ? – {Betriebliche} {Fallstudien} zum {Einsatz} computer-integrierter {Telefonie}},
  volume = {20},
  number = {6},
  journal = {Datenschutz und Datensicherheit},
  author = {Wulf, Volker},
  year = {1996},
  pages = {340--349},
  }

• ---

  Wulf, V. (1996)Some Remarks on the Article „Usability Engineering Turns“

  IN Ergonomie und Informatik, Vol. 29, Pages: 24–25
  [BibTeX]

  @article{wulf_remarks_1996,
  title = {Some {Remarks} on the {Article} „{Usability} {Engineering} {Turns}“},
  volume = {29},
  journal = {Ergonomie und Informatik},
  author = {Wulf, Volker},
  year = {1996},
  pages = {24--25},
  }

• ---

  Mambrey, P., Paetau, M., Prinz, W. & Wulf, V. (1996)The Autopoietic Turn in Organization Science and its Relevance for CSCW

  IN ACM SIGOIS Bulletin, Vol. 17, Pages: 2–4
  [BibTeX]

  @article{mambrey_autopoietic_1996,
  title = {The {Autopoietic} {Turn} in {Organization} {Science} and its {Relevance} for {CSCW}},
  volume = {17},
  number = {1},
  journal = {ACM SIGOIS Bulletin},
  author = {Mambrey, Peter and Paetau, Michael and Prinz, Wolfgang and Wulf, Volker},
  year = {1996},
  pages = {2--4},
  }

• ---

  Rohde, M. & Klein, A. (1996)Soziale Bewegungen und Nicht-Regierungsorganisationen, Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 9, Pages: 3–14
  [BibTeX]

  @article{rohde_soziale_1996-1,
  title = {Soziale {Bewegungen} und {Nicht}-{Regierungsorganisationen}, {Editorial} zum {Themenheft}},
  volume = {9},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus and Klein, Ansgar},
  year = {1996},
  pages = {3--14},
  }

• ---

  Rohde, M. (1996)Soziale Bewegungen und Demokratisierungsbestrebungen in Lateinamerika. Sammelrezension

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 9, Pages: 128–132
  [BibTeX]

  @article{rohde_soziale_1996,
  title = {Soziale {Bewegungen} und {Demokratisierungsbestrebungen} in {Lateinamerika}. {Sammelrezension}},
  volume = {9},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1996},
  pages = {128--132},
  }

• ---

  Kahler, H., Pfeifer, A. & Wulf, V. (1996)POLITEAM – Kokonstruktive Entwicklung einer Groupware-Anwendung

  IN Ergonomie und Informatik, Vol. 29, Pages: 33–35
  [BibTeX]

  @article{kahler_politeam_1996,
  title = {{POLITEAM} - {Kokonstruktive} {Entwicklung} einer {Groupware}-{Anwendung}},
  volume = {29},
  journal = {Ergonomie und Informatik},
  author = {Kahler, Helge and Pfeifer, Andreas and Wulf, Volker},
  year = {1996},
  pages = {33--35},
  }

• ---

  Fuchs, L., Sohlenkamp, M., Genau, A., Kahler, H., Pfeifer, A. & Wulf, V. (1996)Transparenz in kooperativen Prozessen: Der Ereignisdienst in POLITeam

  IN Herausforderung Telekooperation (Proceedings der DCSCW´96, 30.9. – 2.10.1996 in Stuttgart-Hohenheim), Pages: 3–16
  [BibTeX] [Abstract]

  Transparenz über die Aktivitäten anderer Nutzer ist entscheidend für einen erfolgreichen Einsatz von kooperationsunterstützenden Systemen. Beim Entwurf transparenzfördernder Systeme sind neben den funktionalen Anforderungen auch soziale, rechtliche und organisatorische Fragestellungen zu berücksichtigen. Die vorliegende Arbeit beschreibt, ausgehend von Erfahrungen beim Einsatz des POLITeam-Systems, einen umfassenden Lösungsansatz, basierend auf einem Architekturmodell, das diese verschiedenen Faktoren integriert.

  @article{fuchs_transparenz_1996,
  title = {Transparenz in kooperativen {Prozessen}: {Der} {Ereignisdienst} in {POLITeam}},
  abstract = {Transparenz über die Aktivitäten anderer Nutzer ist entscheidend für einen erfolgreichen Einsatz von kooperationsunterstützenden Systemen. Beim Entwurf transparenzfördernder Systeme sind neben den funktionalen Anforderungen auch soziale, rechtliche und organisatorische Fragestellungen zu berücksichtigen. Die vorliegende Arbeit beschreibt, ausgehend von Erfahrungen beim Einsatz des POLITeam-Systems, einen umfassenden Lösungsansatz, basierend auf einem Architekturmodell, das diese verschiedenen Faktoren integriert.},
  journal = {Herausforderung Telekooperation (Proceedings der DCSCW´96, 30.9. - 2.10.1996 in Stuttgart-Hohenheim)},
  author = {Fuchs, Ludwin and Sohlenkamp, Markus and Genau, Andreas and Kahler, Helge and Pfeifer, Andreas and Wulf, Volker},
  year = {1996},
  keywords = {awareness, privacy},
  pages = {3--16},
  }

• ---

  Cremers, A. B., Pfeifer, A. & Wulf, V. (1996)Review des Aufsatzes “Usability Engineering Turns” by Keith A. Butler

  IN ACM Computing Reviews, Vol. 12, Pages: 653
  [BibTeX]

  @article{cremers_review_1996,
  title = {Review des {Aufsatzes} "{Usability} {Engineering} {Turns}" by {Keith} {A}. {Butler}},
  volume = {12},
  journal = {ACM Computing Reviews},
  author = {Cremers, Armin B. and Pfeifer, Andreas and Wulf, Volker},
  year = {1996},
  pages = {653},
  }

• ---

  Wulf, V. (1996)Konfliktmanagement bei Groupware

  IN Ergonomie und Informatik, Vol. 27, Pages: 18–19
  [BibTeX]

  @article{wulf_konfliktmanagement_1996,
  title = {Konfliktmanagement bei {Groupware}},
  volume = {27},
  number = {November},
  journal = {Ergonomie und Informatik},
  author = {Wulf, Volker},
  year = {1996},
  pages = {18--19},
  }

• ---

  Wulf, V. (1996)Groupware within the Process of Integrated Organization and Technology Development

  IN ACM SIGOIS Bulletin, Vol. 17, Pages: 24–25
  [BibTeX]

  @article{wulf_groupware_1996,
  title = {Groupware within the {Process} of {Integrated} {Organization} and {Technology} {Development}},
  volume = {17},
  number = {1},
  journal = {ACM SIGOIS Bulletin},
  author = {Wulf, Volker},
  year = {1996},
  pages = {24--25},
  }

• ---

  Rohde, M. & Wulf, V. (1996)An Early Evaluation of Technical Mechanisms Supporting Negotiations in Groupware

  IN Proceedings of the Second International Conference on the Design of Cooperative Systems (COOP 96), Pages: 281–297
  [BibTeX] [Abstract] [Download PDF]

  A set of design principles for groupware will be proposed. As some of these principles conflict with each other, a “suitability for conflict regulation” will be introduced as an additional principle which proposes to design groupware so that users can regulate conflicts among themselves. According to this principle, we propose negotiability as a technical mechanism to support users regulating conflicts on the activation of a function. To evaluate negotiability empirically, we developed a scenario-based questionnaire. The results of this evaluation-study will be presented and discussed.

  @article{rohde_early_1996,
  title = {An {Early} {Evaluation} of {Technical} {Mechanisms} {Supporting} {Negotiations} in {Groupware}},
  url = {http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.88.329},
  abstract = {A set of design principles for groupware will be proposed. As some of these principles conflict with each other, a "suitability for conflict regulation" will be introduced as an additional principle which proposes to design groupware so that users can regulate conflicts among themselves. According to this principle, we propose negotiability as a technical mechanism to support users regulating conflicts on the activation of a function. To evaluate negotiability empirically, we developed a scenario-based questionnaire. The results of this evaluation-study will be presented and discussed.},
  number = {Coop 96},
  journal = {Proceedings of the Second International Conference on the Design of Cooperative Systems (COOP 96)},
  author = {Rohde, Markus and Wulf, Volker},
  year = {1996},
  keywords = {Design Principles, Groupware, Human Computer Interaction, Negotiability, Scenarios},
  pages = {281--297},
  }

• ---

  Mambrey, P., Paetau, M., Prinz, W. & Wulf, V. (1996)Bericht über den Workshop „Groupware for Self-Organizing Units“

  IN Ergonomie und Informatik, Vol. 27, Pages: 21–23
  [BibTeX]

  @article{mambrey_bericht_1996,
  title = {Bericht über den {Workshop} „{Groupware} for {Self}-{Organizing} {Units}“},
  volume = {27},
  journal = {Ergonomie und Informatik},
  author = {Mambrey, Peter and Paetau, Michael and Prinz, Wolfgang and Wulf, Volker},
  year = {1996},
  pages = {21--23},
  }

• ---

  Rohde, M. (1996)V.i.S.d.P. Themenheft Soziale Bewegungen und Nicht-Regierungsorganisationen

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 9
  [BibTeX]

  @article{rohde_visdp_1996,
  title = {V.i.{S}.d.{P}. {Themenheft} {Soziale} {Bewegungen} und {Nicht}-{Regierungsorganisationen}},
  volume = {9},
  number = {2},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1996},
  }

• ---

  Kahler, H. & Rohde, M. (1996)Changing to stay itself

  IN ACM SIGOIS Bulletin, Vol. 17, Pages: 62–64
  [BibTeX]

  @article{kahler_changing_1996,
  title = {Changing to stay itself},
  volume = {17},
  number = {3},
  journal = {ACM SIGOIS Bulletin},
  author = {Kahler, Helge and Rohde, Markus},
  year = {1996},
  pages = {62--64},
  }

• ---

  Mambray, P., Paetau, M., Prinz, W. & Wulf, V. (1996)Groupware for Self-Organizing Units

  IN Special Issue des SIGOIS Bulletins, Vol. 17
  [BibTeX]

  @article{mambray_groupware_1996,
  title = {Groupware for {Self}-{Organizing} {Units}},
  volume = {17},
  number = {1},
  journal = {Special Issue des SIGOIS Bulletins},
  author = {Mambray, Peter and Paetau, Michael and Prinz, Wolfgang and Wulf, Volker},
  year = {1996},
  }

• ---

  Rohde, M., Pfeifer, A. & Wulf, V. (1996)Konfliktmanagement bei Vorgangsbearbeitungssystemen

  IN Zeitschrift für Wirtschaftsinformatik, Vol. 38, Pages: 199–209
  [BibTeX]

  @article{rohde_konfliktmanagement_1996,
  title = {Konfliktmanagement bei {Vorgangsbearbeitungssystemen}},
  volume = {38},
  number = {2},
  journal = {Zeitschrift für Wirtschaftsinformatik},
  author = {Rohde, Markus and Pfeifer, Andreas and Wulf, Volker},
  year = {1996},
  keywords = {A-Paper},
  pages = {199--209},
  }

1995

• ---

  Hellmann, K., Klein, L. & Rohde, M. (1995)Neue Soziale Bewegungen und kollektive Identität – Protestkultur durch “Wir-Gefühl”, Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 8, Pages: 2–7
  [BibTeX]

  @article{hellmann_neue_1995,
  title = {Neue {Soziale} {Bewegungen} und kollektive {Identität} - {Protestkultur} durch "{Wir}-{Gefühl}", {Editorial} zum {Themenheft}},
  volume = {8},
  number = {1},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Hellmann, Kai-Uwe and Klein, Ludger and Rohde, Markus},
  year = {1995},
  pages = {2--7},
  }

• ---

  Wulf, V. (1995)Negotiability: a metafunction to tailor access to data in groupware

  IN Behaviour & Information Technology, Vol. 14, Pages: 143–151 doi:10.1080/01449299508914641
  [BibTeX] [Abstract]

  Functions which control access to data in groupware should be designed flexibly by offering different options to end users. However, conflicts might arise among different end users in the process of selecting one of these options. To support users in finding a consensual solution for these conflicts, we propose a metafunction called ‘negotiability’. We propose to define and explore the concept of ‘negotiability’, and discuss its application to access control, concurrency control, and consistency control. We assume that negotiability can play an important role in tailoring these mechanisms and supporting a co-operative use of system’s flexibility.

  @article{wulf_negotiability_1995,
  title = {Negotiability: a metafunction to tailor access to data in groupware},
  volume = {14},
  issn = {13623001},
  doi = {10.1080/01449299508914641},
  abstract = {Functions which control access to data in groupware should be designed flexibly by offering different options to end users. However, conflicts might arise among different end users in the process of selecting one of these options. To support users in finding a consensual solution for these conflicts, we propose a metafunction called 'negotiability'. We propose to define and explore the concept of 'negotiability', and discuss its application to access control, concurrency control, and consistency control. We assume that negotiability can play an important role in tailoring these mechanisms and supporting a co-operative use of system's flexibility.},
  number = {3},
  journal = {Behaviour \& Information Technology},
  author = {Wulf, Volker},
  year = {1995},
  pages = {143--151},
  }

• ---

  Kahler, H., Paetau, M., Rohde, M. & Wulf, V. (1995)Entwicklung komplexer Systeme im Spannungsfeld von Organisation, Arbeit und Informationstechnik

  IN FiFF-Kommunikation, Vol. 1/95, Pages: 36–42
  [BibTeX]

  @article{kahler_entwicklung_1995,
  title = {Entwicklung komplexer {Systeme} im {Spannungsfeld} von {Organisation}, {Arbeit} und {Informationstechnik}},
  volume = {1/95},
  journal = {FiFF-Kommunikation},
  author = {Kahler, Helge and Paetau, Michael and Rohde, Markus and Wulf, Volker},
  year = {1995},
  pages = {36--42},
  }

1994

• ---

  Paetau, M., Rohde, M. & Wulf, V. (1994)Das Maschinenmodell wird zum Auslaufmodell

  IN Wechselwirkung, Vol. 16, Pages: 19–23
  [BibTeX]

  @article{paetau_maschinenmodell_1994,
  title = {Das {Maschinenmodell} wird zum {Auslaufmodell}},
  volume = {16},
  number = {Oktober},
  journal = {Wechselwirkung},
  author = {Paetau, Michael and Rohde, Markus and Wulf, Volker},
  year = {1994},
  pages = {19--23},
  }

• ---

  Klein, A. & Rohde, M. (1994)Dritte-Welt-Bewegung – Zwischen Hoffnung und Resignation, Editorial zum Themenheft

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 7, Pages: 2–5, 9–12
  [BibTeX]

  @article{klein_dritte-welt-bewegung_1994,
  title = {Dritte-{Welt}-{Bewegung} - {Zwischen} {Hoffnung} und {Resignation}, {Editorial} zum {Themenheft}},
  volume = {7},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Klein, Ansgar and Rohde, Markus},
  year = {1994},
  pages = {2--5, 9--12},
  }

• ---

  Rohde, M. (1994)V.i.S.d.P. Themenheft Dritte-Welt-Bewegung – Zwischen Hoffnung und Resignation

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 7
  [BibTeX]

  @article{rohde_visdp_1994,
  title = {V.i.{S}.d.{P}. {Themenheft} {Dritte}-{Welt}-{Bewegung} - {Zwischen} {Hoffnung} und {Resignation}},
  volume = {7},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1994},
  }

• ---

  Wulf, V. (1994)Anpaßbarbarkeit im Prozeß evolutionärer Systementwicklung

  IN GMD-Spiegel, Pages: 41–46
  [BibTeX]

  @article{wulf_anpasbarbarkeit_1994,
  title = {Anpaßbarbarkeit im {Prozeß} evolutionärer {Systementwicklung}},
  number = {3/94},
  journal = {GMD-Spiegel},
  author = {Wulf, Volker},
  year = {1994},
  pages = {41--46},
  }

• ---

  Klischewski, R. & Rohde, M. (1994)Ökologische Orientierung in der Informatik. Ein Jahr FIFF-Arbeitskreis

  IN Informationstechnik für eine lebenswerte Welt, Rundbrief \#2, Pages: 10–11
  [BibTeX]

  @article{klischewski_okologische_1994,
  title = {Ökologische {Orientierung} in der {Informatik}. {Ein} {Jahr} {FIFF}-{Arbeitskreis}},
  journal = {Informationstechnik für eine lebenswerte Welt, Rundbrief \#2},
  author = {Klischewski, Ralf and Rohde, Markus},
  year = {1994},
  pages = {10--11},
  }

• ---

  Rohde, M. (1994)Qualifizierung: Voraussetzung für Mitsprache. Wechselwirkung, Zeitschrift für Technik, Naturwissenschaft

  IN Gesellschaft, Vol. 16, Pages: 64–65
  [BibTeX]

  @article{rohde_qualifizierung_1994,
  title = {Qualifizierung: {Voraussetzung} für {Mitsprache}. {Wechselwirkung}, {Zeitschrift} für {Technik}, {Naturwissenschaft}},
  volume = {16},
  number = {67},
  journal = {Gesellschaft},
  author = {Rohde, Markus},
  year = {1994},
  pages = {64--65},
  }

• ---

  Wulf, V. & Hartmann, A. (1994)The Ambivalence of Network’s Visibility in an Organizational Context

  IN NetWORKing: Connecting Workers in and between Organisations, North Holland, Amsterdam, Pages: 143–152
  [BibTeX] [Download PDF]

  @article{wulf_ambivalence_1994,
  title = {The {Ambivalence} of {Network}'s {Visibility} in an {Organizational} {Context}},
  url = {https://www.wineme.uni-siegen.de/paper/1994/wulf_hartmann_the_ambivalence_of_network_visibility_in_an_organizational_context_1994.pdf},
  number = {01},
  journal = {NetWORKing: Connecting Workers in and between Organisations, North Holland, Amsterdam},
  author = {Wulf, Volker and Hartmann, Anja},
  year = {1994},
  keywords = {codes},
  pages = {143--152},
  }

1993

• ---

  Wulf, V. & Pordesch, U. (1993)Datenschutzprobleme bei computer-integrierter Telefonie

  IN Datenschutz und Datensicherheit, Vol. 17, Pages: 438–446
  [BibTeX]

  @article{wulf_datenschutzprobleme_1993,
  title = {Datenschutzprobleme bei computer-integrierter {Telefonie}},
  volume = {17},
  number = {8},
  journal = {Datenschutz und Datensicherheit},
  author = {Wulf, Volker and Pordesch, Ulrich},
  year = {1993},
  pages = {438--446},
  }

• ---

  Wulf, V. (1993)Klassifizierung benutzungsrelevanter Aspekte asynchroner Group­ware

  IN Software-Ergonomie, Pages: 275–290
  [BibTeX]

  @article{wulf_klassifizierung_1993,
  title = {Klassifizierung benutzungsrelevanter {Aspekte} asynchroner {Group}­ware},
  journal = {Software-Ergonomie},
  author = {Wulf, Volker},
  year = {1993},
  pages = {275--290},
  }

• ---

  Hartmann, A., Kahler, H. & Wulf, V. (1993)Groupware – Probleme und Gestaltungsoptionen (Teil 2)

  IN Office Management, Vol. 41, Pages: 64–67
  [BibTeX]

  @article{hartmann_groupware_1993,
  title = {Groupware - {Probleme} und {Gestaltungsoptionen} ({Teil} 2)},
  volume = {41},
  number = {11},
  journal = {Office Management},
  author = {Hartmann, Anja and Kahler, Helge and Wulf, Volker},
  year = {1993},
  pages = {64--67},
  }

• ---

  Hartmann, A., Kahler, H. & Wulf, V. (1993)Groupware – Probleme und Gestaltungsoptionen (Teil 1)

  IN Office Management, Vol. 41, Pages: 72–76
  [BibTeX]

  @article{hartmann_groupware_1993-1,
  title = {Groupware - {Probleme} und {Gestaltungsoptionen} ({Teil} 1)},
  volume = {41},
  number = {11},
  journal = {Office Management},
  author = {Hartmann, Anja and Kahler, Helge and Wulf, Volker},
  year = {1993},
  pages = {72--76},
  }

1992

• ---

  Rohde, M. (1992)Autonome Bewegungsmelder – Eine Szene publiziert

  IN Forschungsjournal Neue Soziale Bewegungen, Vol. 5, Pages: 87–92
  [BibTeX]

  @article{rohde_autonome_1992,
  title = {Autonome {Bewegungsmelder} - {Eine} {Szene} publiziert},
  volume = {5},
  number = {3},
  journal = {Forschungsjournal Neue Soziale Bewegungen},
  author = {Rohde, Markus},
  year = {1992},
  pages = {87--92},
  }

• ---

  Wulf, V. (1992)Gruppenorientiertes CAD Ein Ansatz zur Technikunterstüzung teilautonomer Arbeitsgruppen in der Konstruktion

  IN CAD ´92 – Neue Konzepte zur Realisierung anwendungsorien­tierter CAD-Systeme, Pages: 93–100
  [BibTeX]

  @article{wulf_gruppenorientiertes_1992,
  title = {Gruppenorientiertes {CAD} {Ein} {Ansatz} zur {Technikunterstüzung} teilautonomer {Arbeitsgruppen} in der {Konstruktion}},
  journal = {CAD ´92 – Neue Konzepte zur Realisierung anwendungsorien­tierter CAD-Systeme},
  author = {Wulf, Volker},
  year = {1992},
  pages = {93--100},
  }

1991

• ---

  Herrmann, T. & Wulf, V. (1991)Entwicklung von Gestaltungsanforderungen bei vernetzten Systemen

  IN Ergonomie und Informatik, Vol. 13, Pages: 45–47
  [BibTeX]

  @article{herrmann_entwicklung_1991,
  title = {Entwicklung von {Gestaltungsanforderungen} bei vernetzten {Systemen}},
  volume = {13},
  number = {Juli},
  journal = {Ergonomie und Informatik},
  author = {Herrmann, Thomas and Wulf, Volker},
  year = {1991},
  pages = {45--47},
  }

1990

• ---

  Wulf, V. & Fuchs, P. (1990)Läßt sich CAD-Arbeit menschengerecht gestalten?

  IN CIM Management, Pages: 233–237
  [BibTeX]

  @article{wulf_last_1990,
  title = {Läßt sich {CAD}-{Arbeit} menschengerecht gestalten?},
  number = {2/1990},
  journal = {CIM Management},
  author = {Wulf, Volker and Fuchs, Paul},
  year = {1990},
  pages = {233--237},
  }

• ---

  Lawo, D., Esau, M. & Stevens, G. Same, but Different Data – Towards Integrated Food & Household Services

  , Pages: 5
  [BibTeX] [Abstract]

  While information about our food consumption behavior becomes more and more available through different digitalization trends within this domain, such as food related apps or smart kitchen devices, information remains captured in silos and can therefore not be used for usable and meaningful customer applications. This research in progress presents the approach of integrated food & household services, that are based on best practices of the integrated information systems domain and yet existing integrated fitness & health services, such as GoogleFit or Apple HealthKit.

  @article{lawo_same_nodate,
  title = {Same, but {Different} {Data} - {Towards} {Integrated} {Food} \& {Household} {Services}},
  abstract = {While information about our food consumption behavior becomes more and more available through different digitalization trends within this domain, such as food related apps or smart kitchen devices, information remains captured in silos and can therefore not be used for usable and meaningful customer applications. This research in progress presents the approach of integrated food \& household services, that are based on best practices of the integrated information systems domain and yet existing integrated fitness \& health services, such as GoogleFit or Apple HealthKit.},
  language = {en},
  author = {Lawo, Dennis and Esau, Margarita and Stevens, Gunnar},
  pages = {5},
  }

• ---

  Pins, D., Boden, A., Stevens, G. & Hofmann, B. Aneignung und Gebrauchstauglichkeit von Sprachassistenten im Anwendungsbereich Küche

  , Pages: 6
  [BibTeX] [Abstract]

  Die Küche ist neben dem Wohnzimmer ein Lebensmittelpunkt in vielen Haushalten. Hier wird nicht nur gekocht, sondern auch gelebt und gewirtschaftet. Sie bietet daher viele Potenziale für Smart-Home-Technologien, insbesondere der Verwendung von Sprachassistenten, die eine Reihe von Aufgaben im Bereich Küche unterstützen können. Ziel unserer Forschung ist es, unter Berücksichtigung der Aspekte nutzerorientierte Gestaltung, Anthropomorphismus der Interaktion und Zuverlässigkeit der bereitgestellten Information zu ermitteln, wie eine erfolgreiche Interaktion zwischen Menschen und Sprachassistenten gelingen kann. Die Herausforderung dabei ist unter anderem, dass Anwendungen ineinandergreifen und eine komplexe und vor allem flexible Form der Interaktion mittels Sprache erfordern. Um das Forschungsfeld besser zu verstehen, haben wir in einem ersten Schritt zehn Haushalte über ihre Nutzung und Zufriedenheit mit Sprachassistenten befragt. Erste Ergebnisse dieser explorativen Studie stellen wir im Rahmen dieses Beitrags vor.

  @article{pins_aneignung_nodate,
  title = {Aneignung und {Gebrauchstauglichkeit} von {Sprachassistenten} im {Anwendungsbereich} {Küche}},
  abstract = {Die Küche ist neben dem Wohnzimmer ein Lebensmittelpunkt in vielen Haushalten. Hier wird nicht nur gekocht, sondern auch gelebt und gewirtschaftet. Sie bietet daher viele Potenziale für Smart-Home-Technologien, insbesondere der Verwendung von Sprachassistenten, die eine Reihe von Aufgaben im Bereich Küche unterstützen können. Ziel unserer Forschung ist es, unter Berücksichtigung der Aspekte nutzerorientierte Gestaltung, Anthropomorphismus der Interaktion und Zuverlässigkeit der bereitgestellten Information zu ermitteln, wie eine erfolgreiche Interaktion zwischen Menschen und Sprachassistenten gelingen kann. Die Herausforderung dabei ist unter anderem, dass Anwendungen ineinandergreifen und eine komplexe und vor allem flexible Form der Interaktion mittels Sprache erfordern. Um das Forschungsfeld besser zu verstehen, haben wir in einem ersten Schritt zehn Haushalte über ihre Nutzung und Zufriedenheit mit Sprachassistenten befragt. Erste Ergebnisse dieser explorativen Studie stellen wir im Rahmen dieses Beitrags vor.},
  language = {de},
  author = {Pins, Dominik and Boden, Alexander and Stevens, Gunnar and Hofmann, Britta},
  pages = {6},
  }

• ---

  Barth, T., Entrup, C. L., Metz, D., Müller, U. & Schäfer, W. Ein Ansatz zum Erfahrungsmanagement in verteilten, kollaborativen Szenarien

  [BibTeX]

  @article{barth_ansatz_nodate,
  title = {Ein {Ansatz} zum {Erfahrungsmanagement} in verteilten, kollaborativen {Szenarien}},
  author = {Barth, Thomas and Entrup, Christian Lütke and Metz, Daniel and Müller, Ulf and Schäfer, Walter},
  }

• ---

  Müller, C., Ludwig, T., Pipek, V., Rohde, M., Stevens, G. & Wulf, V. Socio-Informatics: Design for Social Practices A condensed anthology of 25 Years of Research

  , Pages: 220
  [BibTeX]

  @article{muller_socio-informatics_nodate,
  title = {Socio-{Informatics}: {Design} for {Social} {Practices} {A} condensed anthology of 25 {Years} of {Research}},
  language = {en},
  author = {Müller, Claudia and Ludwig, Thomas and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Wulf, Volker},
  pages = {220},
  }

• ---

  Pins, D. & Alizadeh, F. „Im Wohnzimmer kriegt die schon alles mit“ – Sprachassistentendaten im Alltag

  IN Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums, Vol. Schriften der Verbraucherinformatik Band 1, Pages: 20
  [BibTeX] [Abstract]

  Sprachassistenten wie Alexa oder Google Assistant sind aus dem Alltag vieler VerbraucherInnen nicht mehr wegzudenken. Sie überzeugen insbesondere durch die sprachbasierte und somit freihändige Steuerung und mitunter auch den unterhaltsamen Charakter. Als häuslicher Lebensmittelpunkt sind die häufigsten Aufstellungsorte das Wohnzimmer und die Küche, da sich Haushaltsmitglieder dort die meiste Zeit aufhalten und das alltägliche Leben abspielt. Dies bedeutet allerdings ebenso, dass an diesen Orten potenziell viele Daten erfasst und gesammelt werden können, die nicht für den Sprachassistenten bestimmt sind. Demzufolge ist nicht auszuschließen, dass der Sprachassistent – wenn auch versehentlich – durch Gespräche oder Geräusche aktiviert wird und Aufnahmen speichert, selbst wenn eine Aktivierung unbewusst von Anwesenden bzw. von anderen Geräten (z. B. Fernseher) erfolgt oder aus anderen Räumen kommt. Im Rahmen eines Forschungsprojekts haben wir dazu NutzerInnen über Ihre Nutzungs- und Aufstellungspraktiken der Sprachassistenten befragt und zudem einen Prototyp getestet, der die gespeicherten Interaktionen mit dem Sprachassistenten sichtbar macht. Dieser Beitrag präsentiert basierend auf den Erkenntnissen aus den Interviews und abgeleiteten Leitfäden aus den darauffolgenden Nutzungstests des Prototyps eine Anwendung zur Beantragung und Visualisierung der Interaktionsdaten mit dem Sprachassistenten. Diese ermöglicht es, Interaktionen und die damit zusammenhängende Situation darzustellen, indem sie zu jeder Interaktion die Zeit, das verwendete Gerät sowie den Befehl wiedergibt und unerwartete Verhaltensweisen wie die versehentliche oder falsche Aktivierung sichtbar macht. Dadurch möchten wir VerbraucherInnen für die Fehleranfälligkeit dieser Geräte sensibilisieren und einen selbstbestimmteren und sichereren Umgang ermöglichen.

  @article{pins_im_nodate,
  title = {„{Im} {Wohnzimmer} kriegt die schon alles mit“ – {Sprachassistentendaten} im {Alltag}},
  volume = {Schriften der Verbraucherinformatik Band 1},
  abstract = {Sprachassistenten wie Alexa oder Google Assistant sind aus dem Alltag vieler VerbraucherInnen nicht mehr wegzudenken. Sie überzeugen insbesondere durch die sprachbasierte und somit freihändige Steuerung und mitunter auch den unterhaltsamen Charakter. Als häuslicher Lebensmittelpunkt sind die häufigsten Aufstellungsorte das Wohnzimmer und die Küche, da sich Haushaltsmitglieder dort die meiste Zeit aufhalten und das alltägliche Leben abspielt. Dies bedeutet allerdings ebenso, dass an diesen Orten potenziell viele Daten erfasst und gesammelt werden können, die nicht für den Sprachassistenten bestimmt sind. Demzufolge ist nicht auszuschließen, dass der Sprachassistent – wenn auch versehentlich – durch Gespräche oder Geräusche aktiviert wird und Aufnahmen speichert, selbst wenn eine Aktivierung unbewusst von Anwesenden bzw. von anderen Geräten (z. B. Fernseher) erfolgt oder aus anderen Räumen kommt. Im Rahmen eines Forschungsprojekts haben wir dazu NutzerInnen über Ihre Nutzungs- und Aufstellungspraktiken der Sprachassistenten befragt und zudem einen Prototyp getestet, der die gespeicherten Interaktionen mit dem Sprachassistenten sichtbar macht. Dieser Beitrag präsentiert basierend auf den Erkenntnissen aus den Interviews und abgeleiteten Leitfäden aus den darauffolgenden Nutzungstests des Prototyps eine Anwendung zur Beantragung und Visualisierung der Interaktionsdaten mit dem Sprachassistenten. Diese ermöglicht es, Interaktionen und die damit zusammenhängende Situation darzustellen, indem sie zu jeder Interaktion die Zeit, das verwendete Gerät sowie den Befehl wiedergibt und unerwartete Verhaltensweisen wie die versehentliche oder falsche Aktivierung sichtbar macht. Dadurch möchten wir VerbraucherInnen für die Fehleranfälligkeit dieser Geräte sensibilisieren und einen selbstbestimmteren und sichereren Umgang ermöglichen.},
  language = {de},
  journal = {Verbraucherdatenschutz – Technik und Regulation zur Unterstützung des Individuums},
  author = {Pins, Dominik and Alizadeh, Fatemeh},
  pages = {20},
  }

• ---

  Unbehaun, D. & Carros, F. Exergames and Dementia: Discussing and Reflecting Preliminary Results from an Exploratory Field Study

  , Pages: 4
  [BibTeX]

  @article{unbehaun_exergames_nodate,
  title = {Exergames and {Dementia}: {Discussing} and {Reflecting} {Preliminary} {Results} from an {Exploratory} {Field} {Study}},
  language = {en},
  author = {Unbehaun, David and Carros, Felix},
  pages = {4},
  }

• ---

  Riebe, T., Kaufhold, M. & Reuter, C. The Impact of Organizational Structure and Technology Use on Collaborative Practices in Computer Emergency Response Teams: An Empirical Study

  IN Christian Reuter, Vol. 5, Pages: 30 doi:10.1145/3479865
  [BibTeX]

  @article{riebe_impact_nodate,
  title = {The {Impact} of {Organizational} {Structure} and {Technology} {Use} on {Collaborative} {Practices} in {Computer} {Emergency} {Response} {Teams}: {An} {Empirical} {Study}},
  volume = {5},
  doi = {10.1145/3479865},
  language = {en},
  journal = {Christian Reuter},
  author = {Riebe, Thea and Kaufhold, Marc-André and Reuter, Christian},
  pages = {30},
  }