Publikationen
2021
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Krüger, M., Weibert, A., Leal, D., Randall, D. & Wulf, V. (2021)„What is the topic of the group, please?“ On Migration, Care and the Challenges of Participation in Design
, Publisher: ACM doi:10.1145/3476050
[BibTeX] [Abstract]An increasing number of people around the world are forced to leave their homes due to the climate catastrophe, regional conflict or poverty. In their new host countries however, refugees and migrants are frequently met by a wide range of challenges, including wider societal participation. The difficulties migrants and refugees face have also increasingly become the topic of HCI and CSCW work. In this paper we report on a three year-long project, involving refugees, migrants and activist supporters in a co-design project to develop tools that aid the process of resettling. Several aspects have challenged equal participation in the project, including divergent motives, unequal power distribution and cultural heterogeneity. Despite these challenges the project outcomes are in use and maintained beyond the project runtime through voluntary actors. We reflect on this discrepancy between process and outcome drawing on the concept of care.
@inproceedings{kruger_what_2021, series = {{CSCW} '21}, title = {"{What} is the topic of the group, please?" {On} {Migration}, {Care} and the {Challenges} of {Participation} in {Design}}, volume = {Vol. 5}, shorttitle = {"{What} is the topic of the group, please?}, doi = {https://doi.org/10.1145/3476050}, abstract = {An increasing number of people around the world are forced to leave their homes due to the climate catastrophe, regional conflict or poverty. In their new host countries however, refugees and migrants are frequently met by a wide range of challenges, including wider societal participation. The difficulties migrants and refugees face have also increasingly become the topic of HCI and CSCW work. In this paper we report on a three year-long project, involving refugees, migrants and activist supporters in a co-design project to develop tools that aid the process of resettling. Several aspects have challenged equal participation in the project, including divergent motives, unequal power distribution and cultural heterogeneity. Despite these challenges the project outcomes are in use and maintained beyond the project runtime through voluntary actors. We reflect on this discrepancy between process and outcome drawing on the concept of care.}, publisher = {ACM}, author = {Krüger, Max and Weibert, Anne and Leal, Debora and Randall, Dave and Wulf, Volker}, month = oct, year = {2021}, doi = {10.1145/3476050}, } -
Li, Q. (2021)Learning from the Past – The Use of Secondary Qualitative Material in a Design Education Context
, Siegen, Germany
[BibTeX] [Abstract] [Download PDF]In this thesis, I examine the use of qualitative data drawn from existing project material as a resource for design education. The use of second-hand qualitative data has been discussed extensively in relation to the ‘open science’ agenda, but its use as an educational resource has not. To investigate the extent to which second-hand qualitative data might be useful for analytic work, I conducted a study in which students were encouraged to use Grounded Design – a usercentred design approach in Siegen Social Informatic group- as a means to leverage data of this kind. Four design seminars were carried out to allow Master’s students participating in an HCI program access to substantial datasets collected in two long-term research projects that had finished some time previously. In the first seminar, the students were asked to select content from this dataset, analyse it, and then, on the basis of this, form conclusions about possible design opportunities. The study reveals a number of challenges and insights regarding what it takes to use qualitative data as a resource for design. After that, I involved students in the second and third seminar in the design process of preparing the secondary research data, namely designing tools and curating data. An artefact called DesignCaser was developed, and later, tested by the fourth seminar students. The evaluation of the processes undergone revealed both that students saw the exercise as useful and illuminating with respect to their understanding of how qualitative material can be used for design purposes but also, at the same time demonstrated some of the challenges involved. These were primarily to do with the amount of material, how it was curated, the nature of the data, and the time available to them.
@phdthesis{li_learning_2021, address = {Siegen, Germany}, title = {Learning from the {Past} – {The} {Use} of {Secondary} {Qualitative} {Material} in a {Design} {Education} {Context}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/10/Dissertation_Qinyu_Li.pdf}, abstract = {In this thesis, I examine the use of qualitative data drawn from existing project material as a resource for design education. The use of second-hand qualitative data has been discussed extensively in relation to the ‘open science’ agenda, but its use as an educational resource has not. To investigate the extent to which second-hand qualitative data might be useful for analytic work, I conducted a study in which students were encouraged to use Grounded Design – a usercentred design approach in Siegen Social Informatic group- as a means to leverage data of this kind. Four design seminars were carried out to allow Master’s students participating in an HCI program access to substantial datasets collected in two long-term research projects that had finished some time previously. In the first seminar, the students were asked to select content from this dataset, analyse it, and then, on the basis of this, form conclusions about possible design opportunities. The study reveals a number of challenges and insights regarding what it takes to use qualitative data as a resource for design. After that, I involved students in the second and third seminar in the design process of preparing the secondary research data, namely designing tools and curating data. An artefact called DesignCaser was developed, and later, tested by the fourth seminar students. The evaluation of the processes undergone revealed both that students saw the exercise as useful and illuminating with respect to their understanding of how qualitative material can be used for design purposes but also, at the same time demonstrated some of the challenges involved. These were primarily to do with the amount of material, how it was curated, the nature of the data, and the time available to them.}, language = {en}, school = {University of Siegen}, author = {Li, Qinyu}, month = sep, year = {2021}, keywords = {Dissertation}, } -
Kaufhold, M., Fromm, J., Riebe, T., Mirbabaie, M., Kühn, P., Basyurt, A. S., Bayer, M., Stöttinger, M., Eyilmez, K., Möller, R., Fuchß, C., Stieglitz, S. & Reuter, C. (2021)CYWARN: Strategy and Technology Development for Cross-Platform Cyber Situational Awareness and Actor-Specific Cyber Threat Communication
Mensch und Computer 2021 – Workshopband. Ingolstadt, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2021-mci-ws08-263
[BibTeX] [Abstract] [Download PDF]Despite the merits of digitisation in private and professional spaces, critical infrastructures and societies are increasingly ex-posed to cyberattacks. Thus, Computer Emergency Response Teams (CERTs) are deployed in many countries and organisations to enhance the preventive and reactive capabilities against cyberattacks. However, their tasks are getting more complex by the increasing amount and varying quality of information dissem-inated into public channels. Adopting the perspectives of Crisis Informatics and safety-critical Human-Computer Interaction (HCI) and based on both a narrative literature review and group discussions, this paper first outlines the research agenda of the CYWARN project, which seeks to design strategies and technolo-gies for cross-platform cyber situational awareness and actor-spe-cific cyber threat communication. Second, it identifies and elabo-rates eight research challenges with regard to the monitoring, analysis and communication of cyber threats in CERTs, which serve as a starting point for in-depth research within the project.
@inproceedings{kaufhold_cywarn_2021, address = {Ingolstadt, Germany}, title = {{CYWARN}: {Strategy} and {Technology} {Development} for {Cross}-{Platform} {Cyber} {Situational} {Awareness} and {Actor}-{Specific} {Cyber} {Threat} {Communication}}, shorttitle = {{CYWARN}}, url = {http://dl.gi.de/handle/20.500.12116/37412}, doi = {10.18420/muc2021-mci-ws08-263}, abstract = {Despite the merits of digitisation in private and professional spaces, critical infrastructures and societies are increasingly ex-posed to cyberattacks. Thus, Computer Emergency Response Teams (CERTs) are deployed in many countries and organisations to enhance the preventive and reactive capabilities against cyberattacks. However, their tasks are getting more complex by the increasing amount and varying quality of information dissem-inated into public channels. Adopting the perspectives of Crisis Informatics and safety-critical Human-Computer Interaction (HCI) and based on both a narrative literature review and group discussions, this paper first outlines the research agenda of the CYWARN project, which seeks to design strategies and technolo-gies for cross-platform cyber situational awareness and actor-spe-cific cyber threat communication. Second, it identifies and elabo-rates eight research challenges with regard to the monitoring, analysis and communication of cyber threats in CERTs, which serve as a starting point for in-depth research within the project.}, language = {en}, urldate = {2021-10-04}, booktitle = {Mensch und {Computer} 2021 - {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Kaufhold, Marc-André and Fromm, Jennifer and Riebe, Thea and Mirbabaie, Milad and Kühn, Philipp and Basyurt, Ali Sercan and Bayer, Markus and Stöttinger, Marc and Eyilmez, Kaan and Möller, Reinhard and Fuchß, Christoph and Stieglitz, Stefan and Reuter, Christian}, month = sep, year = {2021}, note = {Accepted: 2021-09-23T10:52:31Z Publisher: Gesellschaft für Informatik e.V.}, } -
Struzek, D. & Mueller, C. (2021)Introduction of a platform for fostering social participation and engagement in rural areas
doi:10.13140/RG.2.2.32157.23526
[BibTeX] [Abstract]Rural areas are struggling with ever greater challenges. Young people are leaving, social spaces are disappearing, and public infrastructure is poor or lacking. Various technical communication channels are already being used to provide support. This has led to information overload and a lack of trust in new technologies, especially among the older population. In order to support 6 villages in mutual communication, we used the well-known neighborhood platform „nebenan.de,“ which was developed for urban areas, as part of the 3-year research project Digital Village Center (Digi.DoM), which focused on developing digitization strategies for rural areas. Older residents in particular should have a way to get help from others, post questions about technology, requests or offers for sale, and requests for rides, even across villages. Participatory approaches were used to identify requirements for the platform for rural areas. Appropriation of the platform took place in 6 technology workshops held in three villages. Although residents of all ages were welcome, only residents between the ages of 60 and 85 attended. The workshops helped us capture related needs of older users. To encourage interaction, a common group was created on the platform, accessible to all registered villagers from all villages. The meetings showed how hesitant the older users of the platform were and for the most part only surveyed the association work. In addition, the villages wished to have their own groups, to which other villages did not have access. Another problem was the lack of trust building, which was reflected in the fact that workshop participation decreased and participants were skeptical even about a list of participants. Significant, at the same time, was the village history, which was even seen as a reason for using the platform. Using the introduction process of nebenan.de as an example, the contribution reflects on a basic conflict of community technologies for the target group of older adults who have little experience with such applications. On the one hand, such community technologies only work if a sufficiently large mass of users participates („critical mass“). On the other hand, this is countered by worries of „non-users“ who are concerned with questions of security, privacy related to community processes, they are used to in their small village life. The poster shows how socially acceptable solutions were sought with the older people in negotiation processes.
@inproceedings{struzek_introduction_2021, title = {Introduction of a platform for fostering social participation and engagement in rural areas}, abstract = {Rural areas are struggling with ever greater challenges. Young people are leaving, social spaces are disappearing, and public infrastructure is poor or lacking. Various technical communication channels are already being used to provide support. This has led to information overload and a lack of trust in new technologies, especially among the older population. In order to support 6 villages in mutual communication, we used the well-known neighborhood platform "nebenan.de," which was developed for urban areas, as part of the 3-year research project Digital Village Center (Digi.DoM), which focused on developing digitization strategies for rural areas. Older residents in particular should have a way to get help from others, post questions about technology, requests or offers for sale, and requests for rides, even across villages. Participatory approaches were used to identify requirements for the platform for rural areas. Appropriation of the platform took place in 6 technology workshops held in three villages. Although residents of all ages were welcome, only residents between the ages of 60 and 85 attended. The workshops helped us capture related needs of older users. To encourage interaction, a common group was created on the platform, accessible to all registered villagers from all villages. The meetings showed how hesitant the older users of the platform were and for the most part only surveyed the association work. In addition, the villages wished to have their own groups, to which other villages did not have access. Another problem was the lack of trust building, which was reflected in the fact that workshop participation decreased and participants were skeptical even about a list of participants. Significant, at the same time, was the village history, which was even seen as a reason for using the platform. Using the introduction process of nebenan.de as an example, the contribution reflects on a basic conflict of community technologies for the target group of older adults who have little experience with such applications. On the one hand, such community technologies only work if a sufficiently large mass of users participates ("critical mass"). On the other hand, this is countered by worries of "non-users" who are concerned with questions of security, privacy related to community processes, they are used to in their small village life. The poster shows how socially acceptable solutions were sought with the older people in negotiation processes.}, author = {Struzek, David and Mueller, Claudia}, month = sep, year = {2021}, doi = {10.13140/RG.2.2.32157.23526}, } -
Struzek, D., Butorac, J. & Mueller, C. (2021)Designing for older dancers – implications for design of IT which supports joy of movement in urban spaces
doi:10.13140/RG.2.2.25446.34882
[BibTeX] [Abstract]The current global pandemic caused by COVID-19 has turned many people’s daily lives upside down. The scale of the crisis forced countries to take increasingly drastic measures, from initial hygiene and protection measures to a complete lockdown of public and private life. To this end, public places were closed off, large events were banned for the time being, and public offerings and activities that lead to gatherings of people were not permitted. Older adults, as a particularly vulnerable group, suffer from the physical distancing measures when they have to reduce social activities. To bridge the physical distance problem, videoconferencing and live streaming solutions have gained popularity. The poster demonstrates research activities from the BMBF-funded “Active City Innovation” research project, exploring how dance and movement in public spaces can be supported by socio-technical systems with a special focus on older citizens. As part of the requirements analysis process, interviews and participant observations have been conducted with older dancers between 65 and 95 years in Siegen. The dance group had been meeting regularly to dance together for several years. Due to the COVID-19 restrictions, they had to cancel all joint dance activities on site. With the qualitative research approach, we aim to understand the motivations of the older dancers as well as their trainers and extrapolate implications for potential technical assistance from the findings. The results indicate that dancing, especially among older adults, is not comparable to other physical activities and that personal exchange and a sense of community are the main reasons for participation at the dance class. Digital solutions such as live streaming solutions are hardly seen as an alternative to exercise and tend to be rejected, since technical systems are not associated with leisure time and, above all, cannot convey the human feeling of the joint activity. The results also show that dancing or moving in a group provides support and structure in the living environment and is seen as a movement option especially by women, while men prefer other sportive activities, such as riding a bicycle. Our results may assist researchers and developers in implementing conferencing and live streaming systems to support physical activity promotion in older adults, and most importantly, raise awareness of social participation and sense of community as key motivators for using such systems.
@inproceedings{struzek_designing_2021-1, title = {Designing for older dancers – implications for design of {IT} which supports joy of movement in urban spaces}, abstract = {The current global pandemic caused by COVID-19 has turned many people's daily lives upside down. The scale of the crisis forced countries to take increasingly drastic measures, from initial hygiene and protection measures to a complete lockdown of public and private life. To this end, public places were closed off, large events were banned for the time being, and public offerings and activities that lead to gatherings of people were not permitted. Older adults, as a particularly vulnerable group, suffer from the physical distancing measures when they have to reduce social activities. To bridge the physical distance problem, videoconferencing and live streaming solutions have gained popularity. The poster demonstrates research activities from the BMBF-funded “Active City Innovation” research project, exploring how dance and movement in public spaces can be supported by socio-technical systems with a special focus on older citizens. As part of the requirements analysis process, interviews and participant observations have been conducted with older dancers between 65 and 95 years in Siegen. The dance group had been meeting regularly to dance together for several years. Due to the COVID-19 restrictions, they had to cancel all joint dance activities on site. With the qualitative research approach, we aim to understand the motivations of the older dancers as well as their trainers and extrapolate implications for potential technical assistance from the findings. The results indicate that dancing, especially among older adults, is not comparable to other physical activities and that personal exchange and a sense of community are the main reasons for participation at the dance class. Digital solutions such as live streaming solutions are hardly seen as an alternative to exercise and tend to be rejected, since technical systems are not associated with leisure time and, above all, cannot convey the human feeling of the joint activity. The results also show that dancing or moving in a group provides support and structure in the living environment and is seen as a movement option especially by women, while men prefer other sportive activities, such as riding a bicycle. Our results may assist researchers and developers in implementing conferencing and live streaming systems to support physical activity promotion in older adults, and most importantly, raise awareness of social participation and sense of community as key motivators for using such systems.}, author = {Struzek, David and Butorac, Jana and Mueller, Claudia}, month = sep, year = {2021}, doi = {10.13140/RG.2.2.25446.34882}, } -
Nießner, J. & Ludwig, T. (2021)Design of a Knowledge-Based Recommender System for Recipes From an End-User Perspective
Mensch und Computer 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 512–519 doi:10.1145/3473856.3473888
[BibTeX] [Abstract] [Download PDF]Nowadays, recommender systems are a fundamental part of several online services. However, most of these systems rely on collective user data and ratings or a preselection of parameters to derive appropriate recommendations. Within this paper, we examine recommendations without previous user data. We therefore designed and evaluated a knowledge-based recommender system by turning to recipe recommendations that offer alternatives for favorite recipes. We introduce and compare three versions of a given algorithm. Our evaluation shows that the knowledge-based approach may serve as a good start for deriving appropriate recommendations without prior user data. Moreover, we show that end-users’ assumptions about decisive criteria of a recommender system do not necessarily match the later actual decisive criteria.
@inproceedings{niesner_design_2021, address = {New York, NY, USA}, series = {{MuC} '21}, title = {Design of a {Knowledge}-{Based} {Recommender} {System} for {Recipes} {From} an {End}-{User} {Perspective}}, isbn = {978-1-4503-8645-6}, url = {https://doi.org/10.1145/3473856.3473888}, doi = {10.1145/3473856.3473888}, abstract = {Nowadays, recommender systems are a fundamental part of several online services. However, most of these systems rely on collective user data and ratings or a preselection of parameters to derive appropriate recommendations. Within this paper, we examine recommendations without previous user data. We therefore designed and evaluated a knowledge-based recommender system by turning to recipe recommendations that offer alternatives for favorite recipes. We introduce and compare three versions of a given algorithm. Our evaluation shows that the knowledge-based approach may serve as a good start for deriving appropriate recommendations without prior user data. Moreover, we show that end-users’ assumptions about decisive criteria of a recommender system do not necessarily match the later actual decisive criteria.}, urldate = {2021-09-14}, booktitle = {Mensch und {Computer} 2021}, publisher = {Association for Computing Machinery}, author = {Nießner, Julia and Ludwig, Thomas}, month = sep, year = {2021}, keywords = {Knowledge-based Filtering, Recipes, Recommender System, Similarity Metrics, User Study}, pages = {512--519}, } -
Liu, S., Harun, S. E., Jasche, F. & Ludwig, T. (2021)Supporting the Onboarding of 3D Printers through Conversational Agents
Mensch und Computer 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 494–498 doi:10.1145/3473856.3474010
[BibTeX] [Abstract] [Download PDF]In view of its capacity to create physical objects for a wide range of different potential applications, 3D printing has become increasingly popular over the years. However, given its scope of application, 3D printing can be challenging. Novice users often need assistance from experts, who are not always available. Recent interest in the development of conversational agents opens up the possibility of assisting novice users in their interactions with 3D printers, thus improving their experience. In this paper, we illustrate a potential concept of a conversational agent and present a prototype of a Telegram chatbot to improve the user experience of 3D printing.
@inproceedings{liu_supporting_2021, address = {New York, NY, USA}, series = {{MuC} '21}, title = {Supporting the {Onboarding} of {3D} {Printers} through {Conversational} {Agents}}, isbn = {978-1-4503-8645-6}, url = {https://doi.org/10.1145/3473856.3474010}, doi = {10.1145/3473856.3474010}, abstract = {In view of its capacity to create physical objects for a wide range of different potential applications, 3D printing has become increasingly popular over the years. However, given its scope of application, 3D printing can be challenging. Novice users often need assistance from experts, who are not always available. Recent interest in the development of conversational agents opens up the possibility of assisting novice users in their interactions with 3D printers, thus improving their experience. In this paper, we illustrate a potential concept of a conversational agent and present a prototype of a Telegram chatbot to improve the user experience of 3D printing.}, urldate = {2021-09-14}, booktitle = {Mensch und {Computer} 2021}, publisher = {Association for Computing Machinery}, author = {Liu, Shi and Harun, Shahrier Erfan and Jasche, Florian and Ludwig, Thomas}, month = sep, year = {2021}, keywords = {Conversational Agents, 3D Printing, Human-Machine Interface, Internet-of-Things}, pages = {494--498}, } -
Pakusch, C., Boden, A., Stein, M. & Stevens, G. (2021)The Automation of the Taxi Industry – Taxi Drivers’ Expectations and Attitudes Towards the Future of their Work
IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09408-1
[BibTeX] [Abstract] [Download PDF]Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.
@article{pakusch_automation_2021, title = {The {Automation} of the {Taxi} {Industry} – {Taxi} {Drivers}’ {Expectations} and {Attitudes} {Towards} the {Future} of their {Work}}, issn = {1573-7551}, url = {https://doi.org/10.1007/s10606-021-09408-1}, doi = {10.1007/s10606-021-09408-1}, abstract = {Advocates of autonomous driving predict that the occupation of taxi driver could be made obsolete by shared autonomous vehicles (SAV) in the long term. Conducting interviews with German taxi drivers, we investigate how they perceive the changes caused by advancing automation for the future of their business. Our study contributes insights into how the work of taxi drivers could change given the advent of autonomous driving: While the task of driving could be taken over by SAVs for standard trips, taxi drivers are certain that other areas of their work such as providing supplementary services and assistance to passengers would constitute a limit to such forms of automation, but probably involving a shifting role for the taxi drivers, one which focuses on the sociality of the work. Our findings illustrate how taxi drivers see the future of their work, suggesting design implications for tools that take various forms of assistance into account, and demonstrating how important it is to consider taxi drivers in the co-design of future taxis and SAV services.}, language = {en}, urldate = {2021-09-13}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Pakusch, Christina and Boden, Alexander and Stein, Martin and Stevens, Gunnar}, month = sep, year = {2021}, } -
Jakobi, T., von Grafenstein, M., Legner, C., Labadie, C., Mertens, P., Öksüz, A. & Stevens, G. (2021)Correction to: The Role of IS in the Conflicting Interests Regarding GDPR
IN Business & Information Systems Engineering doi:10.1007/s12599-021-00711-1
[BibTeX] [Download PDF]@article{jakobi_correction_2021, title = {Correction to: {The} {Role} of {IS} in the {Conflicting} {Interests} {Regarding} {GDPR}}, issn = {1867-0202}, shorttitle = {Correction to}, url = {https://doi.org/10.1007/s12599-021-00711-1}, doi = {10.1007/s12599-021-00711-1}, language = {en}, urldate = {2021-08-09}, journal = {Business \& Information Systems Engineering}, author = {Jakobi, Timo and von Grafenstein, Maximilian and Legner, Christine and Labadie, Clément and Mertens, Peter and Öksüz, Ayten and Stevens, Gunnar}, month = aug, year = {2021}, } -
Unbehaun, D., Wulf, V., Schädler, J., Lewkowicz, M., Bassetti, C. & Ackerman, M. (2021)The Role of Digitalization in Improving the Quality of Live in Rural (Industrialized) Regions
CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–2 doi:10.1145/3464385.3467686
[BibTeX] [Abstract] [Download PDF]Rural regions in the EU and all over the world are often characterized by divers’ conditions and aspects, such as – geographical, landscape, digital infrastructures, socio-economic, demographic, cultural and environmental as well as hierarchically grown decision structures and dense social networks among their inhabitants. Digitalization and improving quality of live in rural and industrialized regions is a transformative, yet complex process, that depends inherently on the ability of regions to face challenges in modernizing their industrial base, upgrading the skills of the workforce, compensating for job losses in key sectors, enhance well-being and living standards and improve their contribution to national performance and more inclusive and resilient societies. With this workshop, we aim at contributing to this growing field by sharing experiences, identifying interdisciplinary perspectives about regions in industrial and digital transition to become more resilient in the context of major shifts brought about by globalization, decarbonization and ongoing technological change.
@inproceedings{unbehaun_role_2021, address = {New York, NY, USA}, series = {{CHItaly} '21}, title = {The {Role} of {Digitalization} in {Improving} the {Quality} of {Live} in {Rural} ({Industrialized}) {Regions}}, isbn = {978-1-4503-8977-8}, url = {https://doi.org/10.1145/3464385.3467686}, doi = {10.1145/3464385.3467686}, abstract = {Rural regions in the EU and all over the world are often characterized by divers’ conditions and aspects, such as - geographical, landscape, digital infrastructures, socio-economic, demographic, cultural and environmental as well as hierarchically grown decision structures and dense social networks among their inhabitants. Digitalization and improving quality of live in rural and industrialized regions is a transformative, yet complex process, that depends inherently on the ability of regions to face challenges in modernizing their industrial base, upgrading the skills of the workforce, compensating for job losses in key sectors, enhance well-being and living standards and improve their contribution to national performance and more inclusive and resilient societies. With this workshop, we aim at contributing to this growing field by sharing experiences, identifying interdisciplinary perspectives about regions in industrial and digital transition to become more resilient in the context of major shifts brought about by globalization, decarbonization and ongoing technological change.}, urldate = {2021-07-20}, booktitle = {{CHItaly} 2021: 14th {Biannual} {Conference} of the {Italian} {SIGCHI} {Chapter}}, publisher = {Association for Computing Machinery}, author = {Unbehaun, David and Wulf, Volker and Schädler, Johannes and Lewkowicz, Myriam and Bassetti, Chiara and Ackerman, Mark}, month = jul, year = {2021}, keywords = {digitalization, industrial transition, rural regions}, pages = {1--2}, } -
de Castro Leal, D., Krüger, M., Ahmadi, M., Appiah, J., Gómez, R. B. A., Courtney, D., Daee, A., Ciciolli, M. B. G., Hieber, L., Hossain, M. S., Jeongmin, L., Plogmann, R., Pinto, L. S., Sinnathurai, S., Yepez, D. & Wulf, V. (2021)HCI’s Role in the Capitalocene
Workshop on Computing within Limits. doi:https://doi.org/10.21428/bf6fb269.67a8d057
[BibTeX] [Abstract] [Download PDF]Various concepts have attempted to capture the nature of the contemporary political-economic system of globalised capitalism and its disastrous consequences for the planet, including World System Analysis or the Capitalocene. Especially Decolonial thinkers see its roots in colonialism. The resulting modernity/coloniality structures many aspects of human life everywhere, including gender identities, relationships amongst humans and with nature. Technology plays a vital part, requiring reflections on how HCI researchers can react to these challenges. In a class of an HCI master program, we have attempted to jointly begin to understand HCI’s role in the capitalocene by studying relevant concepts and empirically investigating specific local yet connected phenomena. With participants being distributed across the globe, we were able to study different shared yet locally specific phenomena inspired by multisited ethnography. In this paper, we report on the structure and experience of the class as well as our findings.
@inproceedings{de_castro_leal_hcis_2021, title = {{HCI}’s {Role} in the {Capitalocene}}, url = {https://limits.pubpub.org/pub/f8ee6iac/release/1}, doi = {https://doi.org/10.21428/bf6fb269.67a8d057}, abstract = {Various concepts have attempted to capture the nature of the contemporary political-economic system of globalised capitalism and its disastrous consequences for the planet, including World System Analysis or the Capitalocene. Especially Decolonial thinkers see its roots in colonialism. The resulting modernity/coloniality structures many aspects of human life everywhere, including gender identities, relationships amongst humans and with nature. Technology plays a vital part, requiring reflections on how HCI researchers can react to these challenges. In a class of an HCI master program, we have attempted to jointly begin to understand HCI’s role in the capitalocene by studying relevant concepts and empirically investigating specific local yet connected phenomena. With participants being distributed across the globe, we were able to study different shared yet locally specific phenomena inspired by multisited ethnography. In this paper, we report on the structure and experience of the class as well as our findings.}, booktitle = {Workshop on {Computing} within {Limits}}, author = {de Castro Leal, Débora and Krüger, Max and Ahmadi, Michael and Appiah, Jason and Gómez, Ricardo A Baquero and Courtney, Daniel and Daee, Ata and Ciciolli, María Belén Giménez and Hieber, Lena and Hossain, Md Shakhawat and Jeongmin, , Lee and Plogmann, Ramona and Pinto, Liliana Savage and Sinnathurai, Sasmitha and Yepez, Darinka and Wulf, Volker}, month = jul, year = {2021}, } -
Lawo, D., Neifer, T., Esau, M., Engelbutzeder, P. & Stevens, G. (2021)Scan&Go: Understanding Adoption and Design of Smartphone-based Self-checkout
, Publisher: SCITEPRESS – Science and Technology Publications, Pages: 183–194
[BibTeX] [Abstract] [Download PDF]Since stationary self-checkout is widely introduced and well understood, previous research barely examined newer generations of smartphone-based Scan&Go. Especially from a design perspective, we know little about the factors contributing to the adoption of Scan&Go solutions and how design enables consumers to take full advantage of this development rather than being burdened with using complex and unenjoyable systems. To understand the influencing factors and the design from a consumer perspective, we conducted a mixed-methods study where we triangulated data of an online survey with 103 participants and a qualitative study with 20 participants. Based on the results, our study presents a refined and nuanced understanding of technology as well as infrastructure-related factors that influence adoption. Moreover, we present several implications for designing and implementing of Scan&Go in retail environments.
@inproceedings{lawo_scango_2021, title = {Scan\&{Go}: {Understanding} {Adoption} and {Design} of {Smartphone}-based {Self}-checkout}, isbn = {978-989-758-527-2}, shorttitle = {Scan\&{Go}}, url = {https://pub.h-brs.de/frontdoor/index/index/docId/5768}, abstract = {Since stationary self-checkout is widely introduced and well understood, previous research barely examined newer generations of smartphone-based Scan\&Go. Especially from a design perspective, we know little about the factors contributing to the adoption of Scan\&Go solutions and how design enables consumers to take full advantage of this development rather than being burdened with using complex and unenjoyable systems. To understand the influencing factors and the design from a consumer perspective, we conducted a mixed-methods study where we triangulated data of an online survey with 103 participants and a qualitative study with 20 participants. Based on the results, our study presents a refined and nuanced understanding of technology as well as infrastructure-related factors that influence adoption. Moreover, we present several implications for designing and implementing of Scan\&Go in retail environments.}, language = {eng}, urldate = {2021-08-02}, publisher = {SCITEPRESS - Science and Technology Publications}, author = {Lawo, Dennis and Neifer, Thomas and Esau, Margarita and Engelbutzeder, Philip and Stevens, Gunnar}, month = jul, year = {2021}, pages = {183--194}, } -
Weber, L. (2021)Analyse der User Experience beim Vergleich von Progressive Web Apps und nativen Apps
Bachelorthesis, Siegen
[BibTeX] [Abstract] [Download PDF]Die Entwicklung von Software verlagert sich immer weiter von klassischen Computerprogrammen zur Software von Smartphones – Apps. Diese Arbeit behandelt die Entwicklung einer Progressive Web App, eine mit anderen Technologien vergleichbar neue Möglichkeit des Cross-Platform Developments, die die Vorteile von nativen Apps und Web Apps vereint. Progressive Web Apps sind klassische Web Apps, die mit der Hilfe verschiedener Frameworks und Metadaten eine deutliche Weiterentwicklung der Web Apps darstellen, da sie lauffähig auf einem Smartphone werden und möglicherweise das Potenzial haben, zu einer Konkurrenz gegenüber nativen Apps zu werden. Um neben der Entwicklung einen Fokus auf die User Experience von Progressive Web Apps zu legen untersucht diese Arbeit die User Experience von Progressive Web Apps im Vergleich mit einer nativen App anhand einer selbst entwickelten prototypischen Progressive Web App als Abbild einer nativen App. Mit der Durchführung eines Thinking Aloud Prozesses an zwei Fokusgruppen, sowie einer Umfrage konnten die Erfahrungen der Nutzer untersucht, und daraus die empfundene User Experience abgeleitet und verglichen werden.
@phdthesis{weber_analyse_2021, address = {Siegen}, type = {Bachelorthesis}, title = {Analyse der {User} {Experience} beim {Vergleich} von {Progressive} {Web} {Apps} und nativen {Apps}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/09/BachelorThesis_LucaWeber.pdf}, abstract = {Die Entwicklung von Software verlagert sich immer weiter von klassischen Computerprogrammen zur Software von Smartphones – Apps. Diese Arbeit behandelt die Entwicklung einer Progressive Web App, eine mit anderen Technologien vergleichbar neue Möglichkeit des Cross-Platform Developments, die die Vorteile von nativen Apps und Web Apps vereint. Progressive Web Apps sind klassische Web Apps, die mit der Hilfe verschiedener Frameworks und Metadaten eine deutliche Weiterentwicklung der Web Apps darstellen, da sie lauffähig auf einem Smartphone werden und möglicherweise das Potenzial haben, zu einer Konkurrenz gegenüber nativen Apps zu werden. Um neben der Entwicklung einen Fokus auf die User Experience von Progressive Web Apps zu legen untersucht diese Arbeit die User Experience von Progressive Web Apps im Vergleich mit einer nativen App anhand einer selbst entwickelten prototypischen Progressive Web App als Abbild einer nativen App. Mit der Durchführung eines Thinking Aloud Prozesses an zwei Fokusgruppen, sowie einer Umfrage konnten die Erfahrungen der Nutzer untersucht, und daraus die empfundene User Experience abgeleitet und verglichen werden.}, language = {deutsch}, school = {Universität Siegen}, author = {Weber, Luca}, month = jul, year = {2021}, keywords = {thesis}, } -
Neifer, T., Lawo, D., Stevens, G., Boden, A. & Gadatsch, A. (2021)Recommender Systems in Food Retail: Modeling Repeat Purchase Decisions on Transaction Data of a Stationary Food Retailer
, Publisher: SCITEPRESS – Science and Technology Publications, Pages: 25–36
[BibTeX] [Abstract] [Download PDF]In the course of growing online retailing, recommendation systems have become established that derive recommendations from customers’ purchase histories. Recommending suitable food products can represent a lucrative added value for food retailers, but at the same time challenges them to make good predictions for repeated food purchases. Repeat purchase recommendations have been little explored in the literature. These predict when a product will be purchased again by a customer. This is especially important for food recommendations, since it is not the frequency of the same item in the shopping basket that is relevant for determining repeat purchase intervals, but rather their difference over time. In this paper, in addition to critically reflecting classical recommendation systems on the underlying repeat purchase context, two models for online product recommendations are derived from the literature, validated and discussed for the food context using real transaction data of a German stationary food retailer.
@inproceedings{neifer_recommender_2021, title = {Recommender {Systems} in {Food} {Retail}: {Modeling} {Repeat} {Purchase} {Decisions} on {Transaction} {Data} of a {Stationary} {Food} {Retailer}}, isbn = {978-989-758-527-2}, shorttitle = {Recommender {Systems} in {Food} {Retail}}, url = {https://pub.h-brs.de/frontdoor/index/index/docId/5766}, abstract = {In the course of growing online retailing, recommendation systems have become established that derive recommendations from customers’ purchase histories. Recommending suitable food products can represent a lucrative added value for food retailers, but at the same time challenges them to make good predictions for repeated food purchases. Repeat purchase recommendations have been little explored in the literature. These predict when a product will be purchased again by a customer. This is especially important for food recommendations, since it is not the frequency of the same item in the shopping basket that is relevant for determining repeat purchase intervals, but rather their difference over time. In this paper, in addition to critically reflecting classical recommendation systems on the underlying repeat purchase context, two models for online product recommendations are derived from the literature, validated and discussed for the food context using real transaction data of a German stationary food retailer.}, language = {eng}, urldate = {2021-08-02}, publisher = {SCITEPRESS - Science and Technology Publications}, author = {Neifer, Thomas and Lawo, Dennis and Stevens, Gunnar and Boden, Alexander and Gadatsch, Andreas}, month = jul, year = {2021}, pages = {25--36}, } -
Lawo, D., Neifer, T., Esau, M., Vonholdt, S. & Stevens, G. (2021)WITHDRAWN: From Farms to Fridges: A Consumer-Oriented Design Approach to Sustainable Food Traceability
IN Sustainable Production and Consumption, Vol. 27, Pages: 282–297 doi:10.1016/j.spc.2020.11.007
[BibTeX] [Abstract] [Download PDF]This article has been withdrawn at the request of the author(s) and/or editor. The Publisher apologizes for any inconvenience this may cause. The full Elsevier Policy on Article Withdrawal can be found at http://www.elsevier.com/locate/withdrawalpolicy.
@article{lawo_withdrawn_2021, title = {{WITHDRAWN}: {From} {Farms} to {Fridges}: {A} {Consumer}-{Oriented} {Design} {Approach} to {Sustainable} {Food} {Traceability}}, volume = {27}, issn = {2352-5509}, shorttitle = {{WITHDRAWN}}, url = {https://www.sciencedirect.com/science/article/pii/S2352550920313816}, doi = {10.1016/j.spc.2020.11.007}, abstract = {This article has been withdrawn at the request of the author(s) and/or editor. The Publisher apologizes for any inconvenience this may cause. The full Elsevier Policy on Article Withdrawal can be found at http://www.elsevier.com/locate/withdrawalpolicy.}, language = {en}, urldate = {2021-04-16}, journal = {Sustainable Production and Consumption}, author = {Lawo, Dennis and Neifer, Thomas and Esau, Margarita and Vonholdt, Stephanie and Stevens, Gunnar}, month = jul, year = {2021}, pages = {282--297}, } -
Grinko, M., Ertl, T., Aal, K. & Wulf, V. (2021)Transitions by Methodology in Human-Wildlife Conflict – Reflections on Tech-based Reorganization of Social Practices
LIMITS ’21: Workshop on Computing within Limits., Pages: 13
[BibTeX] [Abstract]Can cattle farmers live peacefully alongside lions, and what role can technology play in this sensitive setting? Since 2017, we have been investigating this question in the Okavango Delta, Botswana, using a Grounded Design (GD) approach. Based on community involvement we have been building and evaluating a system together with local and foreign experts which warns the locals when a lion comes near their village or their cattle and which has significantly reduced livestock predation by giving time for action. However, as our research shows, technology alone is not the solution for locals’ problems: education, knowledge transfer, economic self-determination, as well as the revival of herding traditions and lost connection to nature need to evolve further to foster a true coexistence between humans and predators in Botswana – and perhaps all over the world. To address these problems and solutions by design and ensure sustainability of its outcome, it is important to take into account the oral culture and collective history of the inhabitants with predators, especially lions. Consideration must also be given to their social environment and individual experiences and goals, as well as their digital infrastructure, accessibility, and digital ecologies. We therefore argue that the successful development of a design solution requires a holistic understanding of design that is built on inclusion, participation, collaboration, understanding, respect, sacredness and the always-recurrent cyclic renovation of life.
@inproceedings{grinko_transitions_2021, title = {Transitions by {Methodology} in {Human}-{Wildlife} {Conflict} - {Reflections} on {Tech}-based {Reorganization} of {Social} {Practices}}, abstract = {Can cattle farmers live peacefully alongside lions, and what role can technology play in this sensitive setting? Since 2017, we have been investigating this question in the Okavango Delta, Botswana, using a Grounded Design (GD) approach. Based on community involvement we have been building and evaluating a system together with local and foreign experts which warns the locals when a lion comes near their village or their cattle and which has significantly reduced livestock predation by giving time for action. However, as our research shows, technology alone is not the solution for locals’ problems: education, knowledge transfer, economic self-determination, as well as the revival of herding traditions and lost connection to nature need to evolve further to foster a true coexistence between humans and predators in Botswana - and perhaps all over the world. To address these problems and solutions by design and ensure sustainability of its outcome, it is important to take into account the oral culture and collective history of the inhabitants with predators, especially lions. Consideration must also be given to their social environment and individual experiences and goals, as well as their digital infrastructure, accessibility, and digital ecologies. We therefore argue that the successful development of a design solution requires a holistic understanding of design that is built on inclusion, participation, collaboration, understanding, respect, sacredness and the always-recurrent cyclic renovation of life.}, language = {en}, booktitle = {{LIMITS} ’21: {Workshop} on {Computing} within {Limits}}, author = {Grinko, Margarita and Ertl, Tanja and Aal, Konstantin and Wulf, Volker}, month = jun, year = {2021}, pages = {13}, } -
Jasche, F., Kirchhübel, J., Ludwig, T. & Tolmie, P. (2021)BeamLite: Diminishing Ecological Fractures of Remote Collaboration through Mixed Reality Environments
C&T ’21: Proceedings of the 10th International Conference on Communities & Technologies – Wicked Problems in the Age of Tech. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 200–211 doi:10.1145/3461564.3461566
[BibTeX] [Abstract] [Download PDF]Developing systems to support remote collaboration usually involves creating new environments in which non-co-located participants produce actions that are, at least in part, accessible to one another. However, this typically fractures the relationship between those actions and the sense of a shared environment, engendering difficulties that can render even the simplest of activities problematic. This becomes more pronounced as the activities become more complex and involve physical artifacts. Although mixed reality seems to offer promising ways of overcoming these troubles, there is still a risk of replicating the fractured ecology problem. We report on an empirical study and the development of a mixed reality prototype called BeamLite that seeks to bypass such issues by providing participants with the illusion of them sharing a single familiar place. Although our evaluation revealed possibilities for evading some troubles associated with artifact-focused remote collaboration, it exposed the need for virtual toolboxes that dynamically support specific work practices and the importance of virtual artifacts embedded within the physical environment to further diminish the sense of ecological fracture.
@inproceedings{jasche_beamlite_2021, address = {New York, NY, USA}, series = {C\&{T} '21}, title = {{BeamLite}: {Diminishing} {Ecological} {Fractures} of {Remote} {Collaboration} through {Mixed} {Reality} {Environments}}, isbn = {978-1-4503-9056-9}, shorttitle = {{BeamLite}}, url = {https://doi.org/10.1145/3461564.3461566}, doi = {10.1145/3461564.3461566}, abstract = {Developing systems to support remote collaboration usually involves creating new environments in which non-co-located participants produce actions that are, at least in part, accessible to one another. However, this typically fractures the relationship between those actions and the sense of a shared environment, engendering difficulties that can render even the simplest of activities problematic. This becomes more pronounced as the activities become more complex and involve physical artifacts. Although mixed reality seems to offer promising ways of overcoming these troubles, there is still a risk of replicating the fractured ecology problem. We report on an empirical study and the development of a mixed reality prototype called BeamLite that seeks to bypass such issues by providing participants with the illusion of them sharing a single familiar place. Although our evaluation revealed possibilities for evading some troubles associated with artifact-focused remote collaboration, it exposed the need for virtual toolboxes that dynamically support specific work practices and the importance of virtual artifacts embedded within the physical environment to further diminish the sense of ecological fracture.}, urldate = {2021-09-23}, booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}}, publisher = {Association for Computing Machinery}, author = {Jasche, Florian and Kirchhübel, Jasmin and Ludwig, Thomas and Tolmie, Peter}, month = jun, year = {2021}, keywords = {Augmented Reality, Mixed Reality, Remote Collaboration, Unfractured Ecologies, Virtual Reality}, pages = {200--211}, } -
Ertl, T., Müller, C., Aal, K., Wulf, V., Tachtler, F., Scheepmaker, L., Fitzpatrick, G., Smith, N. & Schuler, D. (2021)Ethical Future Environments: Smart Thinking about Smart Cities means engaging with its Most Vulnerable
C&T ’21: Proceedings of the 10th International Conference on Communities & Technologies – Wicked Problems in the Age of Tech. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 340–345 doi:10.1145/3461564.3468165
[BibTeX] [Abstract] [Download PDF]Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today’s socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.
@inproceedings{ertl_ethical_2021, address = {New York, NY, USA}, series = {C\&{T} '21}, title = {Ethical {Future} {Environments}: {Smart} {Thinking} about {Smart} {Cities} means engaging with its {Most} {Vulnerable}}, isbn = {978-1-4503-9056-9}, shorttitle = {Ethical {Future} {Environments}}, url = {https://doi.org/10.1145/3461564.3468165}, doi = {10.1145/3461564.3468165}, abstract = {Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today's socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.}, urldate = {2021-07-05}, booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}}, publisher = {Association for Computing Machinery}, author = {Ertl, Tanja and Müller, Claudia and Aal, Konstantin and Wulf, Volker and Tachtler, Franziska and Scheepmaker, Laura and Fitzpatrick, Geraldine and Smith, Nancy and Schuler, Douglas}, month = jun, year = {2021}, keywords = {Animal-Computer Interaction, Caring Community, Citizen Science, Marginalization, Smart Cities, Urban Informatics, Vulnerability}, pages = {340--345}, } -
de Castro Leal, D., Bustamante Duarte, A. M., Krüger, M. & Strohmayer, A. (2021)Into the Mine: Wicked Reflections on Decolonial Thinking and Technologies
C&T ’21: Proceedings of the 10th International Conference on Communities & Technologies – Wicked Problems in the Age of Tech. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 269–280 doi:10.1145/3461564.3461578
[BibTeX] [Abstract] [Download PDF]Our global livelihoods are intrinsically tied to mining. The technologies we use, as currently designed, are not possible without the minerals and metals that are an essential part of several of their components. As a result, HCI research and applications are tightly dependent on mining, including the negative environmental and social impacts resulting from it. This paper aims to describe and reflect on this problematic entanglement as a ”wicked cycle.” We present a dilemma faced by communities living near mining sites in the Amazon, which are affected by the ecological impacts of mining and rely on digital technologies made with such mines’ products, including telecommunication technologies, to effectively and successfully advocate for and realise their own local visions of development. We promote a discussion built on concepts from decolonial thinking and critical sustainability. With this paper, we want to create space and necessity to acknowledge our complicity as HCI researchers in this dilemma and propose a series of questions to reflect on our part in these specific, and other, wicked cycles.
@inproceedings{de_castro_leal_into_2021, address = {New York, NY, USA}, series = {C\&{T} '21}, title = {Into the {Mine}: {Wicked} {Reflections} on {Decolonial} {Thinking} and {Technologies}}, isbn = {978-1-4503-9056-9}, shorttitle = {Into the {Mine}}, url = {https://doi.org/10.1145/3461564.3461578}, doi = {10.1145/3461564.3461578}, abstract = {Our global livelihoods are intrinsically tied to mining. The technologies we use, as currently designed, are not possible without the minerals and metals that are an essential part of several of their components. As a result, HCI research and applications are tightly dependent on mining, including the negative environmental and social impacts resulting from it. This paper aims to describe and reflect on this problematic entanglement as a ”wicked cycle.” We present a dilemma faced by communities living near mining sites in the Amazon, which are affected by the ecological impacts of mining and rely on digital technologies made with such mines’ products, including telecommunication technologies, to effectively and successfully advocate for and realise their own local visions of development. We promote a discussion built on concepts from decolonial thinking and critical sustainability. With this paper, we want to create space and necessity to acknowledge our complicity as HCI researchers in this dilemma and propose a series of questions to reflect on our part in these specific, and other, wicked cycles.}, urldate = {2021-07-05}, booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}}, publisher = {Association for Computing Machinery}, author = {de Castro Leal, Débora and Bustamante Duarte, Ana Maria and Krüger, Max and Strohmayer, Angelika}, month = jun, year = {2021}, keywords = {Amazon rainforest, decolonial, ecofeminism, mining, wicked problems}, pages = {269--280}, } -
Pins, D., Jakobi, T., Boden, A., Alizadeh, F. & Wulf, V. (2021)Alexa, We Need to Talk: A Data Literacy Approach on Voice Assistants
Designing Interactive Systems Conference 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 495–507 doi:10.1145/3461778.3462001
[BibTeX] [Abstract] [Download PDF]Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.
@inproceedings{pins_alexa_2021, address = {New York, NY, USA}, series = {{DIS} '21}, title = {Alexa, {We} {Need} to {Talk}: {A} {Data} {Literacy} {Approach} on {Voice} {Assistants}}, isbn = {978-1-4503-8476-6}, shorttitle = {Alexa, {We} {Need} to {Talk}}, url = {https://doi.org/10.1145/3461778.3462001}, doi = {10.1145/3461778.3462001}, abstract = {Voice assistants (VA) collect data about users’ daily life including interactions with other connected devices, musical preferences, and unintended interactions. While users appreciate the convenience of VAs, their understanding and expectations of data collection by vendors are often vague and incomplete. By making the collected data explorable for consumers, our research-through-design approach seeks to unveil design resources for fostering data literacy and help users in making better informed decisions regarding their use of VAs. In this paper, we present the design of an interactive prototype that visualizes the conversations with VAs on a timeline and provides end users with basic means to engage with data, for instance allowing for filtering and categorization. Based on an evaluation with eleven households, our paper provides insights on how users reflect upon their data trails and presents design guidelines for supporting data literacy of consumers in the context of VAs.}, urldate = {2021-07-05}, booktitle = {Designing {Interactive} {Systems} {Conference} 2021}, publisher = {Association for Computing Machinery}, author = {Pins, Dominik and Jakobi, Timo and Boden, Alexander and Alizadeh, Fatemeh and Wulf, Volker}, month = jun, year = {2021}, pages = {495--507}, } -
Saßmannshausen, S. M., Radtke, J., Bohn, N., Hussein, H., Randall, D. & Pipek, V. (2021)Citizen-Centered Design in Urban Planning: How Augmented Reality can be used in Citizen Participation Processes
Designing Interactive Systems Conference 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 250–265 doi:10.1145/3461778.3462130
[BibTeX] [Abstract] [Download PDF]Most participation processes in urban planning offer poor incentives, especially for young citizens, hence important citizen’s needs are excluded. Our work aims at identifying the degree to which Augmented Reality (AR) might motivate young people. We developed an AR-app with Unity3D to create new interaction concepts for use cases in urban planning. Building projects and environment changes are visualized, so citizens can contribute design ideas to the process. Using a human-centered design approach, we invited different stakeholders to participate. We conducted 40 interviews and a survey, then interaction concepts were evolved by citizens in four participatory design workshops. Our findings show that AR can motivate increased participation in urban planning. We also demonstrate a new approach to engaging low-tech users in designing high-tech solutions such as AR systems by using haptic 3D-tools like Lego or clay. Furthermore, we propose ways in which AR could be used collaboratively and embedded in existing participation processes.
@inproceedings{sasmannshausen_citizen-centered_2021, address = {New York, NY, USA}, series = {{DIS} '21}, title = {Citizen-{Centered} {Design} in {Urban} {Planning}: {How} {Augmented} {Reality} can be used in {Citizen} {Participation} {Processes}}, isbn = {978-1-4503-8476-6}, shorttitle = {Citizen-{Centered} {Design} in {Urban} {Planning}}, url = {https://doi.org/10.1145/3461778.3462130}, doi = {10.1145/3461778.3462130}, abstract = {Most participation processes in urban planning offer poor incentives, especially for young citizens, hence important citizen's needs are excluded. Our work aims at identifying the degree to which Augmented Reality (AR) might motivate young people. We developed an AR-app with Unity3D to create new interaction concepts for use cases in urban planning. Building projects and environment changes are visualized, so citizens can contribute design ideas to the process. Using a human-centered design approach, we invited different stakeholders to participate. We conducted 40 interviews and a survey, then interaction concepts were evolved by citizens in four participatory design workshops. Our findings show that AR can motivate increased participation in urban planning. We also demonstrate a new approach to engaging low-tech users in designing high-tech solutions such as AR systems by using haptic 3D-tools like Lego or clay. Furthermore, we propose ways in which AR could be used collaboratively and embedded in existing participation processes.}, urldate = {2021-07-05}, booktitle = {Designing {Interactive} {Systems} {Conference} 2021}, publisher = {Association for Computing Machinery}, author = {Saßmannshausen, Sheree May and Radtke, Jörg and Bohn, Nino and Hussein, Hassan and Randall, Dave and Pipek, Volkmar}, month = jun, year = {2021}, keywords = {augmented reality, citizen participation, human-centered design, urban planning}, pages = {250--265}, } -
Kaspar, H., Pelzelmayer, K., Schürch, A., Bäumer, F., Ertl, T., Gashi, S., Müller, C., Sereflioglu, T. & van Holten, K. (2021)Können sorgende Gemeinschaften die häusliche Langzeitversorgung verbessern?
IN Primary and Hospital Care, Vol. 21, Pages: 188–190 doi:10.4414/phc-d.2021.10401
[BibTeX] [Download PDF]@article{kaspar_konnen_2021, title = {Können sorgende {Gemeinschaften} die häusliche {Langzeitversorgung} verbessern?}, volume = {21}, copyright = {info:eu-repo/semantics/openAccess}, issn = {2297-7155}, url = {https://primary-hospital-care.ch/article/doi/phc-d.2021.10401}, doi = {10.4414/phc-d.2021.10401}, language = {deu}, number = {6}, urldate = {2021-06-22}, journal = {Primary and Hospital Care}, author = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Ertl, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin}, collaborator = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Ertl, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin}, month = jun, year = {2021}, note = {Num Pages: 3 Number: 6 Publisher: EHM Schweizerischer Ärzteverlag AG, Muttenz}, pages = {188--190}, } -
Weber, P., Krings, K., Nießner, J., Brodesser, S. & Ludwig, T. (2021)FoodChattAR: Exploring the Design Space of Edible Virtual Agents for Human-Food Interaction
Designing Interactive Systems Conference 2021. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 638–650 doi:10.1145/3461778.3461998
[BibTeX] [Abstract] [Download PDF]There has been recent criticism from researchers towards simple replication of traditional role models in the design of virtual agents and robots, and a call for new forms of interaction and communication with technology. By exploring the field of Human-Food interaction (HFI) – a sub-area of Human-Computer Interaction (HCI) which aims to investigate the diversity of ways people interact with food – we therefore specifically examine the design space of edible anthropomorphic virtual agents (EAVAs). To understand human-to-food interactive communication, we conducted an interview study with 19 participants, followed by a co-design workshop on the design of conversational agents for personified food. Based on the results, we implemented a prototype called FoodChattAR that employs augmented reality and chatbots to interact and communicate with food. Our evaluation with 21 participants shows that FoodChattAR turns eating into fun, while at the same time the food conveys relevant societal facts about itself. We contribute to the field of HCI by introducing EAVAs as a novel human-to-food interaction.
@inproceedings{weber_foodchattar_2021, address = {New York, NY, USA}, series = {{DIS} '21}, title = {{FoodChattAR}: {Exploring} the {Design} {Space} of {Edible} {Virtual} {Agents} for {Human}-{Food} {Interaction}}, isbn = {978-1-4503-8476-6}, shorttitle = {{FoodChattAR}}, url = {https://doi.org/10.1145/3461778.3461998}, doi = {10.1145/3461778.3461998}, abstract = {There has been recent criticism from researchers towards simple replication of traditional role models in the design of virtual agents and robots, and a call for new forms of interaction and communication with technology. By exploring the field of Human-Food interaction (HFI) – a sub-area of Human-Computer Interaction (HCI) which aims to investigate the diversity of ways people interact with food – we therefore specifically examine the design space of edible anthropomorphic virtual agents (EAVAs). To understand human-to-food interactive communication, we conducted an interview study with 19 participants, followed by a co-design workshop on the design of conversational agents for personified food. Based on the results, we implemented a prototype called FoodChattAR that employs augmented reality and chatbots to interact and communicate with food. Our evaluation with 21 participants shows that FoodChattAR turns eating into fun, while at the same time the food conveys relevant societal facts about itself. We contribute to the field of HCI by introducing EAVAs as a novel human-to-food interaction.}, urldate = {2021-07-05}, booktitle = {Designing {Interactive} {Systems} {Conference} 2021}, publisher = {Association for Computing Machinery}, author = {Weber, Philip and Krings, Kevin and Nießner, Julia and Brodesser, Sabrina and Ludwig, Thomas}, month = jun, year = {2021}, keywords = {Human-Food Interaction, rendezfood, Anthropomorphism, Augmented Food, Conversational Agents, Edible Anthropomorphic Virtual Agents, Virtual Agents}, pages = {638--650}, } -
Ackerman, M., Maedche, A., Mueller, C., Schwabe, G. & Wulf, V. (2021)Call for Papers, Issue 3/2023
IN Business & Information Systems Engineering doi:10.1007/s12599-021-00699-8
[BibTeX] [Download PDF]@article{ackerman_call_2021, title = {Call for {Papers}, {Issue} 3/2023}, issn = {1867-0202}, url = {https://doi.org/10.1007/s12599-021-00699-8}, doi = {10.1007/s12599-021-00699-8}, language = {en}, urldate = {2021-06-14}, journal = {Business \& Information Systems Engineering}, author = {Ackerman, Mark and Maedche, Alexander and Mueller, Claudia and Schwabe, Gerhard and Wulf, Volker}, month = jun, year = {2021}, } -
Struzek, D., Cerna, K., Paluch, R., Bittenbinder, S., Müller, C. & Reuter, A. (2021)Designing for New Forms of Vulnerability: Exploring transformation and empowerment in times of COVID-19
, Pages: 1–5 doi:10.1145/3411763.3441339
[BibTeX] [Download PDF]@inproceedings{struzek_designing_2021, title = {Designing for {New} {Forms} of {Vulnerability}: {Exploring} transformation and empowerment in times of {COVID}-19}, volume = {Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems}, url = {https://dl.acm.org/doi/10.1145/3411763.3441339}, doi = {10.1145/3411763.3441339}, author = {Struzek, David and Cerna, Katerina and Paluch, Richard and Bittenbinder, Sven and Müller, Claudia and Reuter, A}, month = may, year = {2021}, keywords = {italg}, pages = {1--5}, } -
Landwehr, M., Engelbutzeder, P. & Wulf, V. (2021)Community Supported Agriculture: The Concept of Solidarity in Mitigating Between Harvests and Needs
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3411764.3445268
[BibTeX] [Abstract] [Download PDF]There is a developing recognition of the social and economic costs entailed in global supply chains. In this paper, we report on efforts to provide alternative, more sustainable and resilient models of production. Community Supported Agricultures (CSAs) address this problem but require new means of exchange which, we suggest, offer a design opportunity for sustainable HCI research. This paper presents a two months participatory observation in a food movement, a German CSA which developed a distribution system involving their own currency. Based on our ethnographic observations, we focus our discussion on (1) the solidaristic principles upon which the movement is based and (2) techniques of mediating between consumers’ wishes and the constraints of local agricultural production. By relating to the continued development of CSAs, we identify three interrelated innovation gaps and discuss new software architectures aimed at resolving the problems which arise as the movement grows.
@inproceedings{landwehr_community_2021, address = {New York, NY, USA}, series = {{CHI} '21}, title = {Community {Supported} {Agriculture}: {The} {Concept} of {Solidarity} in {Mitigating} {Between} {Harvests} and {Needs}}, isbn = {978-1-4503-8096-6}, shorttitle = {Community {Supported} {Agriculture}}, url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445268}, doi = {10.1145/3411764.3445268}, abstract = {There is a developing recognition of the social and economic costs entailed in global supply chains. In this paper, we report on efforts to provide alternative, more sustainable and resilient models of production. Community Supported Agricultures (CSAs) address this problem but require new means of exchange which, we suggest, offer a design opportunity for sustainable HCI research. This paper presents a two months participatory observation in a food movement, a German CSA which developed a distribution system involving their own currency. Based on our ethnographic observations, we focus our discussion on (1) the solidaristic principles upon which the movement is based and (2) techniques of mediating between consumers’ wishes and the constraints of local agricultural production. By relating to the continued development of CSAs, we identify three interrelated innovation gaps and discuss new software architectures aimed at resolving the problems which arise as the movement grows.}, urldate = {2021-05-17}, booktitle = {Proceedings of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Landwehr, Marvin and Engelbutzeder, Philip and Wulf, Volker}, month = may, year = {2021}, keywords = {Sustainable HCI, Community Supported Agriculture, Cooperative Work, Currency, Distributed Ledger Technology, Food Sovereignty, Solidarity, Technological Sovereignty, Trust}, pages = {1--13}, } -
de Leal, D. C., Strohmayer, A. & Krüger, M. (2021)On Activism and Academia
CHI ’21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, United States, Publisher: Association for Computing Machinery, Pages: 18 doi:10.1145/3411764.3445263
[BibTeX] [Abstract] [Download PDF]In recent years HCI and CSCW work has increasingly begun to address complex social problems and issues of social justice worldwide. Such activist-leaning work is not without problems. Through the experiences and reflections of an activist becoming academic and an academic becoming an activist, we outline these difficulties such as (1) the risk of perpetuating violence, oppression and exploitation when working with marginalised communities, (2) the reception of activist-academic work within our academic communities, and (3) problems of social justice that exist within our academic communities. Building on our own experiences, practices and existing literature from a variety of disciplines we advocate for the possibility of an activist-academic practice, outline possible ways forward and formulate questions we need to answer for HCI to contribute to a more just world.
@inproceedings{leal_activism_2021, address = {New York, NY, United States}, title = {On {Activism} and {Academia}}, isbn = {978-1-4503-8096-6}, url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445263}, doi = {10.1145/3411764.3445263}, abstract = {In recent years HCI and CSCW work has increasingly begun to address complex social problems and issues of social justice worldwide. Such activist-leaning work is not without problems. Through the experiences and reflections of an activist becoming academic and an academic becoming an activist, we outline these difficulties such as (1) the risk of perpetuating violence, oppression and exploitation when working with marginalised communities, (2) the reception of activist-academic work within our academic communities, and (3) problems of social justice that exist within our academic communities. Building on our own experiences, practices and existing literature from a variety of disciplines we advocate for the possibility of an activist-academic practice, outline possible ways forward and formulate questions we need to answer for HCI to contribute to a more just world.}, language = {en}, booktitle = {{CHI} '21: {Proceedings} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Leal, Débora de Castro and Strohmayer, Angelika and Krüger, Max}, month = may, year = {2021}, pages = {18}, } -
Jasche, F., Hoffmann, S., Ludwig, T. & Wulf, V. (2021)Comparison of Different Types of Augmented Reality Visualizations for Instructions.
CHI ’21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–13 doi:10.1145/3411764.3445724
[BibTeX] [Download PDF]@inproceedings{jasche_comparison_2021, address = {Yokohama, Japan}, title = {Comparison of {Different} {Types} of {Augmented} {Reality} {Visualizations} for {Instructions}.}, url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445724}, doi = {10.1145/3411764.3445724}, booktitle = {{CHI} '21: {Proceedings} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {ACM, New York, NY, USA}, author = {Jasche, Florian and Hoffmann, Sven and Ludwig, Thomas and Wulf, Volker}, month = may, year = {2021}, keywords = {a-paper}, pages = {1--13}, } -
Weber, P., Ludwig, T., Brodessen, S. & Grönewald, L. (2021)„It’s a kind of art!“: Understanding Food Influencers as Influential Content Creators
CHI ’21: The ACM CHI Conference on Human Factors in Computing Systems. Yokohama, Japan, Publisher: ACM, New York, NY, USA, Pages: 1–14 doi:10.1145/3411764.3445607
[BibTeX] [Download PDF]@inproceedings{weber_its_2021, address = {Yokohama, Japan}, title = {"{It}'s a kind of art!": {Understanding} {Food} {Influencers} as {Influential} {Content} {Creators}}, url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445607}, doi = {10.1145/3411764.3445607}, booktitle = {{CHI} '21: {The} {ACM} {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {ACM, New York, NY, USA}, author = {Weber, Philip and Ludwig, Thomas and Brodessen, Sabrina and Grönewald, Laura}, month = may, year = {2021}, keywords = {rendezfood, a-paper}, pages = {1--14}, } -
Lobit, J. (2021)Alexa außer Kontrolle – Aneignung von Sprachassistenten bei steigender Aufgabenkomplexität als nutzerzentriete Gestaltungsherausforderung
Bachelorthesis, Siegen, Germany
[BibTeX] [Download PDF]@phdthesis{lobit_alexa_2021, address = {Siegen, Germany}, type = {Bachelorthesis}, title = {Alexa außer {Kontrolle} - {Aneignung} von {Sprachassistenten} bei steigender {Aufgabenkomplexität} als nutzerzentriete {Gestaltungsherausforderung}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/09/Bachelorarbeit_JanLobit.pdf}, language = {deutsch}, school = {Universität Siegen}, author = {Lobit, Jan}, month = may, year = {2021}, keywords = {thesis}, } -
Lawo, D., Neifer, T., Esau, M. & Stevens, G. (2021)Buying the ‚Right‘ Thing: Designing Food Recommender Systems with Critical Consumers
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3411764.3445264
[BibTeX] [Abstract] [Download PDF]Critical consumerism is complex as ethical values are difficult to negotiate, appropriate products are hard to find, and product information is overwhelming. Although recommender systems offer solutions to reduce such complexity, current designs are not appropriate for niche practices and use non-personalized intransparent ethics. To support critical consumption, we conducted a design case study on a personalized food recommender system. Therefore, we first conducted an empirical pre-study with 24 consumers to understand value negotiations and current practices, co-designed the recommender system, and finally evaluated it in a real-world trial with ten consumers. Our findings show how recommender systems can support the negotiation of ethical values within the context of consumption practices, reduce the complexity of finding products and stores, and strengthen consumers. In addition to providing implications for the design to support critical consumption practices, we critically reflect on the scope of such recommender systems and its appropriation.
@inproceedings{lawo_buying_2021, address = {New York, NY, USA}, series = {{CHI} '21}, title = {Buying the '{Right}' {Thing}: {Designing} {Food} {Recommender} {Systems} with {Critical} {Consumers}}, isbn = {978-1-4503-8096-6}, shorttitle = {Buying the '{Right}' {Thing}}, url = {https://dl.acm.org/doi/pdf/10.1145/3411764.3445264}, doi = {10.1145/3411764.3445264}, abstract = {Critical consumerism is complex as ethical values are difficult to negotiate, appropriate products are hard to find, and product information is overwhelming. Although recommender systems offer solutions to reduce such complexity, current designs are not appropriate for niche practices and use non-personalized intransparent ethics. To support critical consumption, we conducted a design case study on a personalized food recommender system. Therefore, we first conducted an empirical pre-study with 24 consumers to understand value negotiations and current practices, co-designed the recommender system, and finally evaluated it in a real-world trial with ten consumers. Our findings show how recommender systems can support the negotiation of ethical values within the context of consumption practices, reduce the complexity of finding products and stores, and strengthen consumers. In addition to providing implications for the design to support critical consumption practices, we critically reflect on the scope of such recommender systems and its appropriation.}, urldate = {2021-05-17}, booktitle = {Proceedings of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Lawo, Dennis and Neifer, Thomas and Esau, Margarita and Stevens, Gunnar}, month = may, year = {2021}, keywords = {ethics, consumer informatics, co-design, critical consumerism, food, recommender systems}, pages = {1--13}, } -
Tachtler, F., Aal, K., Ertl, T., Diethei, D., Niess, J., Khwaja, M., Talhouk, R., Vilaza, G. N., Lazem, S., Singh, A., Barry, M., Wulf, V. & Fitzpatrick, G. (2021)Artificially Intelligent Technology for the Margins: A Multidisciplinary Design Agenda
Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–7 doi:10.1145/3411763.3441333
[BibTeX] [Abstract] [Download PDF]There has been increasing interest in socially just use of Artificial Intelligence (AI) and Machine Learning (ML) in the development of technology that may be extended to marginalized people. However, the exploration of such technologies entails the development of an understanding of how they may increase and/or counter marginalization. The use of AI/ML algorithms can lead to several challenges, such as privacy and security concerns, biases, unfairness, and lack of cultural awareness, which especially affect marginalized people. This workshop will provide a forum to share experiences and challenges of developing AI/ML health and social wellbeing technologies with/for marginalized people and will work towards developing design methods to engage in the re-envisioning of AI/ML technologies for and with marginalized people. In doing so we will create cross-research area dialogues and collaborations. These discussions build a basis to (1) explore potential tools to support designing AI/ML systems with marginalized people, and (2) develop a design agenda for future research and AI/ML technology for and with marginalized people.
@inproceedings{tachtler_artificially_2021, address = {New York, NY, USA}, series = {{CHI} {EA} '21}, title = {Artificially {Intelligent} {Technology} for the {Margins}: {A} {Multidisciplinary} {Design} {Agenda}}, isbn = {978-1-4503-8095-9}, shorttitle = {Artificially {Intelligent} {Technology} for the {Margins}}, url = {https://doi.org/10.1145/3411763.3441333}, doi = {10.1145/3411763.3441333}, abstract = {There has been increasing interest in socially just use of Artificial Intelligence (AI) and Machine Learning (ML) in the development of technology that may be extended to marginalized people. However, the exploration of such technologies entails the development of an understanding of how they may increase and/or counter marginalization. The use of AI/ML algorithms can lead to several challenges, such as privacy and security concerns, biases, unfairness, and lack of cultural awareness, which especially affect marginalized people. This workshop will provide a forum to share experiences and challenges of developing AI/ML health and social wellbeing technologies with/for marginalized people and will work towards developing design methods to engage in the re-envisioning of AI/ML technologies for and with marginalized people. In doing so we will create cross-research area dialogues and collaborations. These discussions build a basis to (1) explore potential tools to support designing AI/ML systems with marginalized people, and (2) develop a design agenda for future research and AI/ML technology for and with marginalized people.}, urldate = {2021-06-10}, booktitle = {Extended {Abstracts} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Tachtler, Franziska and Aal, Konstantin and Ertl, Tanja and Diethei, Daniel and Niess, Jasmin and Khwaja, Mohammed and Talhouk, Reem and Vilaza, Giovanna Nunes and Lazem, Shaimaa and Singh, Aneesha and Barry, Marguerite and Wulf, Volker and Fitzpatrick, Geraldine}, month = may, year = {2021}, keywords = {Privacy, Security, HCI4D, ICT4D, AI, Data, Ethics, Global South, Marginalized people, ML}, pages = {1--7}, } -
Leal, D. D. C., Krüger, M., Teles, V. T. E., Teles, C. A. T. E., Cardoso, D. M., Randall, D. & Wulf, V. (2021)Digital Technology at the Edge of Capitalism: Experiences from the Brazilian Amazon Rainforest
ACM Transactions on Computer-Human Interaction., Publisher: ACM, Pages: 18:1–18:39 doi:10.1145/3448072
[BibTeX] [Abstract] [Download PDF]It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].
@inproceedings{leal_digital_2021, title = {Digital {Technology} at the {Edge} of {Capitalism}: {Experiences} from the {Brazilian} {Amazon} {Rainforest}}, volume = {28}, shorttitle = {Digital {Technology} at the {Edge} of {Capitalism}}, url = {https://doi.org/10.1145/3448072}, doi = {10.1145/3448072}, abstract = {It is sometimes argued that there is hardly a place in the world in the 21st century left untouched by global capitalism [111, 112]. Even so, some places remain at the periphery, participating in this system without being fully absorbed by it. In this article, we take a detailed look at the economic life of such a “pericapitalist” [161] community in the Brazilian Amazon region. We detail how the community increasingly participates in global systems and supply chains, yet also organizes economic life around local and traditional values. We pay special attention to the role of digital technologies in the community, including mobile phones and internet. The contribution of the article is as follows: firstly, it provides a detailed analysis of the material practices of a community at the edge. Secondly, it draws attention to the heterogeneous nature of responses to global capitalism, formed from the relationship between specific material practices, new technology, and elements of cultural identity. Thirdly, it argues for an increased sensibility towards these different relations to capitalism when considering design implications. We argue that close attention to material practice goes some way towards resolving those tensions and, further, provides for an appeal to a more pluralistic views of culture and development [61].}, urldate = {2021-06-07}, booktitle = {{ACM} {Transactions} on {Computer}-{Human} {Interaction}}, publisher = {ACM}, author = {Leal, Débora De Castro and Krüger, Max and Teles, Vanessa Teles E. and Teles, Carlos Antônio Teles E. and Cardoso, Denise Machado and Randall, Dave and Wulf, Volker}, month = may, year = {2021}, keywords = {Amazon rainforest, buen vivir, capitalocene, Decolonial studies, digital technology, pericapitalism, pluriverse}, pages = {18:1--18:39}, } -
Manavi, M. (2021)Design Case Study for End User Development in Care Robotics – Study for delegation of care professional to adjusting robots in the care home.
, Siegen
[BibTeX] [Abstract] [Download PDF]At the time of the third millennium, technology is already surrounding humankind in many fields. It is found in our daily life in form of computers and smartphones but also at work. Robots are such technology artefacts invented by human to make our life and work easier. However, some people have fears of being replaced by robots in modern work settings. In this study, the focus is on how humanoid robots can be used in care facilities together with a framework for End User Development (EUD) empowering the care givers as end users in the care facilities to control robots by using a smartphone app. Moreover, the focus is on how an Android based smartphone app can be adjusted to the needs of the care facility staff over a long period of time, based on their experiences and needs. This study indicates a possible framework that can help care professionals as end users to program and control robots, as well as further opportunities of this idea. The result of this study indicates that care professionals could learn to use and configure the application, and following the robot, to provide the seniors meaningful interaction over a longer period of time. Also, the results identified which part of the EUD app were most tailorable to be modified in a way that caregivers can create and modify the segments of the app for a certain task of the robot.
@mastersthesis{manavi_design_2021, address = {Siegen}, title = {Design {Case} {Study} for {End} {User} {Development} in {Care} {Robotics} - {Study} for delegation of care professional to adjusting robots in the care home.}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/09/MA-Mehrbod-Manavi-HCI_geschwaerzt.pdf}, abstract = {At the time of the third millennium, technology is already surrounding humankind in many fields. It is found in our daily life in form of computers and smartphones but also at work. Robots are such technology artefacts invented by human to make our life and work easier. However, some people have fears of being replaced by robots in modern work settings. In this study, the focus is on how humanoid robots can be used in care facilities together with a framework for End User Development (EUD) empowering the care givers as end users in the care facilities to control robots by using a smartphone app. Moreover, the focus is on how an Android based smartphone app can be adjusted to the needs of the care facility staff over a long period of time, based on their experiences and needs. This study indicates a possible framework that can help care professionals as end users to program and control robots, as well as further opportunities of this idea. The result of this study indicates that care professionals could learn to use and configure the application, and following the robot, to provide the seniors meaningful interaction over a longer period of time. Also, the results identified which part of the EUD app were most tailorable to be modified in a way that caregivers can create and modify the segments of the app for a certain task of the robot.}, language = {English}, school = {University of Siegen}, author = {Manavi, Mehrbod}, month = feb, year = {2021}, keywords = {thesis}, } -
Ludwig, T., Stickel, O., Tolmie, P. & Sellmer, M. (2021)shARe-IT: Ad hoc Remote Troubleshooting through Augmented Reality
IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09393-5
[BibTeX] [Abstract] [Download PDF]10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.
@article{ludwig_share-it_2021, title = {{shARe}-{IT}: {Ad} hoc {Remote} {Troubleshooting} through {Augmented} {Reality}}, issn = {1573-7551}, shorttitle = {{shARe}-{IT}}, url = {https://doi.org/10.1007/s10606-021-09393-5}, doi = {10.1007/s10606-021-09393-5}, abstract = {10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.}, language = {en}, urldate = {2021-04-15}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Ludwig, Thomas and Stickel, Oliver and Tolmie, Peter and Sellmer, Malte}, month = feb, year = {2021}, } -
Ludwig, T., Stickel, O., Tolmie, P. & Sellmer, M. (2021)shARe-IT: Ad hoc Remote Troubleshooting through Augmented Reality
IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-021-09393-5
[BibTeX] [Abstract] [Download PDF]10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.
@article{ludwig_share-it_2021-1, title = {{shARe}-{IT}: {Ad} hoc {Remote} {Troubleshooting} through {Augmented} {Reality}}, issn = {0925-9724}, url = {http://link.springer.com/10.1007/s10606-021-09393-5}, doi = {10.1007/s10606-021-09393-5}, abstract = {10 years ago, Castellani et al. (Journal of Computer Supported Cooperative Work, vol. 18, no. 2–3, 2009, pp. 199–227, 2009) showed that using just an audio channel for remote troubleshooting can lead to a range of problems and already envisioned a future in which augmented reality (AR) could solve many of these issues. In the meantime, AR technologies have found their way into our everyday lives and using such technologies to support remote collaboration has been widely studied within the fields of Human-Computer Interaction and Computer-Supported Cooperative Work. In this paper, we contribute to this body of research by reporting on an extensive empirical study within a Fab Lab of troubleshooting and expertise sharing and the potential relevance of articulation work to their realization. Based on the findings of this study, we derived design challenges that led to an AR-based concept, implemented as a HoloLens application, called shARe-it. This application is designed to support remote troubleshooting and expertise sharing through different communication channels and AR-based interaction modalities. Early testing of the application revealed that novel interaction modalities such as AR-based markers and drawings play only a minor role in remote collaboration due to various limiting factors. Instead, the transmission of a shared view and especially arriving at a shared understanding of the situation as a prerequisite for articulation work continue to be the decisive factors in remote troubleshooting.}, number = {Cicourel 1990}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Ludwig, Thomas and Stickel, Oliver and Tolmie, Peter and Sellmer, Malte}, month = feb, year = {2021}, note = {Publisher: Computer Supported Cooperative Work (CSCW)}, keywords = {CSCW, Augmented reality, Expertise sharing, Fab lab, Remote troubleshooting, fablab}, } -
Diener, E. (2021)Iterative Weiterentwicklung und Evaluation eines Augmented Reality Prototypen für die Bürgerbeteiligung in der Stadtplanung
Bachelorthesis, Siegen, Germany
[BibTeX] [Download PDF]@phdthesis{diener_iterative_2021, address = {Siegen, Germany}, type = {Bachelorthesis}, title = {Iterative {Weiterentwicklung} und {Evaluation} eines {Augmented} {Reality} {Prototypen} für die {Bürgerbeteiligung} in der {Stadtplanung}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/09/Bachelorarbeit-Ernst-Diener-1.pdf}, language = {deutsch}, school = {Universität Siegen}, author = {Diener, Ernst}, month = jan, year = {2021}, keywords = {thesis}, } -
Castelli, N., de Carvalho, A. F. P., Vitt, N., Taugerbeck, S., Randall, D., Tolmie, P., Stevens, G. & Wulf, V. (2021)On technology-assisted energy saving: challenges of digital plumbing in industrial settings
IN Human–Computer Interaction, Pages: 1–29 doi:10.1080/07370024.2020.1855589
[BibTeX] [Download PDF]@article{castelli_technology-assisted_2021, title = {On technology-assisted energy saving: challenges of digital plumbing in industrial settings}, volume = {0}, issn = {0737-0024}, shorttitle = {On technology-assisted energy saving}, url = {https://doi.org/10.1080/07370024.2020.1855589}, doi = {10.1080/07370024.2020.1855589}, number = {0}, urldate = {2021-04-15}, journal = {Human–Computer Interaction}, author = {Castelli, Nico and Carvalho, Aparecido Fabiano Pinatti de and Vitt, Nico and Taugerbeck, Sebastian and Randall, Dave and Tolmie, Peter and Stevens, Gunnar and Wulf, Volker}, month = jan, year = {2021}, keywords = {Digital Energy Management, Digital Plumbing, Socio Informatics}, pages = {1--29}, annote = {Publisher: Taylor \& Francis \_eprint: https://doi.org/10.1080/07370024.2020.1855589}, } -
Aal, K., Weibert, A., Ahmadi, M., Rohde, M. & Wulf, V. (2021)Soziale Medien in politischen Konfliktsituationen mit Fokus auf den arabischen Frühling
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden doi:10.1007/978-3-658-32795-8_29
[BibTeX] [Abstract] [Download PDF]Die Umwälzungen im Nahen Osten, der sogenannte „Arabische Frühling“, wurden vermehrt in der akademischen Welt diskutiert. In diesem Kapitel wird gezeigt, wie die Wissenschaft mit dem Thema soziale Medien in Konfliktsituationen (mit Fokus auf den Nahen Osten) umgeht.
@incollection{aal_soziale_2021, address = {Wiesbaden}, title = {Soziale {Medien} in politischen {Konfliktsituationen} mit {Fokus} auf den arabischen {Frühling}}, isbn = {978-3-658-32795-8}, url = {https://doi.org/10.1007/978-3-658-32795-8_29}, abstract = {Die Umwälzungen im Nahen Osten, der sogenannte „Arabische Frühling“, wurden vermehrt in der akademischen Welt diskutiert. In diesem Kapitel wird gezeigt, wie die Wissenschaft mit dem Thema soziale Medien in Konfliktsituationen (mit Fokus auf den Nahen Osten) umgeht.}, language = {de}, urldate = {2021-05-25}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Fachmedien}, author = {Aal, Konstantin and Weibert, Anne and Ahmadi, Michael and Rohde, Markus and Wulf, Volker}, editor = {Reuter, Christian}, year = {2021}, doi = {10.1007/978-3-658-32795-8_29}, pages = {631--652}, } -
Weibert, A., Aal, K. & Ertl, T. (2021)Und alle können das dann lesen…: von der partizipativen Entwicklung eines Spiels über die Rolle(n) von Technik in unserem Alltag
Mensch und Computer 2021 – Workshopband. Ingolstadt, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2021-mci-ws06-247
[BibTeX] [Abstract] [Download PDF]Reflektiertes Technikhandeln, wie auch die dafür notwendige Aneignung von IKT Kompetenzen gründen wesentlich auch darauf, dass man über Technik reden kann. Unterschiede in Alter, Bildung, Herkunft, Kultur und Sprache stellen hierbei oft Hindernisse dar. In einem partizipativen Projekt erarbeiten wir ein Spiel, in dem die Entwicklung einer Utopie mit oder ohne Technik im Mittelpunkt steht. Über mehrere Jahre in einem come_IN Computerclub gemeinsam gemachte Lehr und Lernerfahrungen bilden die Grundlage für Spielelemente, Spielregeln, Ereignis und Aktionskarten.
@inproceedings{weibert_und_2021, address = {Ingolstadt, Germany}, title = {Und alle können das dann lesen...: von der partizipativen {Entwicklung} eines {Spiels} über die {Rolle}(n) von {Technik} in unserem {Alltag}}, shorttitle = {Und alle können das dann lesen...}, url = {http://dl.gi.de/handle/20.500.12116/37425}, doi = {10.18420/muc2021-mci-ws06-247}, abstract = {Reflektiertes Technikhandeln, wie auch die dafür notwendige Aneignung von IKT Kompetenzen gründen wesentlich auch darauf, dass man über Technik reden kann. Unterschiede in Alter, Bildung, Herkunft, Kultur und Sprache stellen hierbei oft Hindernisse dar. In einem partizipativen Projekt erarbeiten wir ein Spiel, in dem die Entwicklung einer Utopie mit oder ohne Technik im Mittelpunkt steht. Über mehrere Jahre in einem come\_IN Computerclub gemeinsam gemachte Lehr und Lernerfahrungen bilden die Grundlage für Spielelemente, Spielregeln, Ereignis und Aktionskarten.}, language = {de}, urldate = {2021-10-04}, booktitle = {Mensch und {Computer} 2021 - {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Weibert, Anne and Aal, Konstantin and Ertl, Tanja}, year = {2021}, note = {Accepted: 2021-09-23T10:52:33Z Publisher: Gesellschaft für Informatik e.V.}, } -
Syed, H. A., Schorch, M., Ankenbauer, S. A., Hassan, S., Meisner, K., Stein, M., Skudelny, S., Karasti, H. & Pipek, V. (2021)Infrastructuring for organizational resilience: Experiences and perspectives for business continuity
doi:10.18420/ecscw2021_wsmc02
[BibTeX] [Abstract] [Download PDF]This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.
@article{syed_infrastructuring_2021, title = {Infrastructuring for organizational resilience: {Experiences} and perspectives for business continuity}, issn = {2510-2591}, shorttitle = {Infrastructuring for organizational resilience}, url = {https://dl.eusset.eu/handle/20.500.12015/4133}, doi = {10.18420/ecscw2021_wsmc02}, abstract = {This workshop discusses organizational resilience and resilient infrastructures by uniting researchers, professionals, and experts from various disciplines. Workplace studies and organizational settings have always been an integral theme in computer-supported cooperative work (CSCW) research. This workshop hopes to broaden this research horizon by overlapping the multidisciplinary perspectives of resilience and crisis research with human-computer interaction (HCI), CSCW, organizational, and business studies. The COVID-19 pandemic and the subsequent physical and social constraints have been detrimental to the activities of different organizations, especially to small and medium enterprises (SMEs). SMEs must recognize and search for opportunities to adapt to this crisis by developing resilient organizational infrastructures. These adaptations can be crucial to overcoming the current disruptions challenging the continued existence keeping in view the intrinsic diversification of various business and industrial sectors. How organizational infrastructures can be designed to instill resilient properties like adaptive capacity, self-adjustment and continuity? We intend to focus on bringing this discussion under the umbrella of CSCW to explore the potentials of collaboration and cooperative work in organizational infrastructure. Through this workshop, we offer research prospects by applying organizational resilience theories to study organizational infrastructure and infrastructuring activities, which can be used for their prospective transformations into resilient infrastructures.}, language = {en}, urldate = {2021-04-15}, author = {Syed, Hussain Abid and Schorch, Marén and Ankenbauer, Sam Addison and Hassan, Sohaib and Meisner, Konrad and Stein, Martin and Skudelny, Sascha and Karasti, Helena and Pipek, Volkmar}, year = {2021}, annote = {Accepted: 2021-03-18T22:35:23Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
de Carvalho, P. & Fabiano, A. (2021)Thematic Analysis for Interactive Systems Design: A Practical Exercise
doi:10.18420/ecscw2021_wsmc06
[BibTeX] [Abstract] [Download PDF]Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.
@article{carvalho_thematic_2021, title = {Thematic {Analysis} for {Interactive} {Systems} {Design}: {A} {Practical} {Exercise}}, issn = {2510-2591}, shorttitle = {Thematic {Analysis} for {Interactive} {Systems} {Design}}, url = {https://dl.eusset.eu/handle/20.500.12015/4137}, doi = {10.18420/ecscw2021_wsmc06}, abstract = {Within the fields of Human-Computer Interaction (HCI) and Computer- Supported Cooperative Work (CSCW), there is a wide acknowledgement that, in order to design useful and usable interactive systems, it is key to accurately understand users, their contexts and the practices they engage with. For that, HCI and CSCW professionals have for long been drawing on socio-scientific methods as a means towards it. While much has been said in terms of methods that can be used to capture the user contexts and associated practices, considerably less is found on how the collected data can be systematically analysed, in order to generate trustworthy representations of what has been heard and observed from participants. One possible reason for that is the lack of training of researchers in the area to use appropriate data analysis techniques. This masterclass sets out to address this gap. It aims at providing HCI and CSCW researchers and practitioners with deep knowledge about one of the most popular data analysis technique of the moment: Thematic Analysis (TA). Through a practical exercise, the masterclass will introduce and explore the procedures involved in carrying out TA, so to equip professionals from the field with the necessary tools to have a good understanding of the relevant user contexts and practices for the design of innovative, useful and usable interactive systems.}, language = {en}, urldate = {2021-04-15}, author = {Carvalho, Pinatti de and Fabiano, Aprecido}, year = {2021}, note = {Accepted: 2021-03-18T22:35:24Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Marsden, N., Ahmadi, M., Wulf, V. & Holtzblatt, K. (2021)Surfacing Challenges in Scrum for Women in Tech
IN IEEE Software, Pages: 0–0 doi:10.1109/MS.2021.3115461
[BibTeX] [Abstract]Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.
@article{marsden_surfacing_2021, title = {Surfacing {Challenges} in {Scrum} for {Women} in {Tech}}, issn = {1937-4194}, doi = {10.1109/MS.2021.3115461}, abstract = {Scrum, the most popular form of agile, is often cited for creating a positive working environment for women. Its values, principles, roles, and practices are said to hold great potential to promote fairness and gender equality. But does it? Social scientific literature has identified two key dimensions to analyze processes. The first dimension examines whether practices, behaviors, values, and attitudes are explicit or implicit. The second dimension separates the team experience from the individual experience. Using these dimensions to inform thinking about gender issues in processes and our data from women working on Scrum teams, we developed an analysis framework to surface gender issues in Scrum. We share what works and doesn’t work for women in Scrum and where improvements can be made.}, journal = {IEEE Software}, author = {Marsden, Nicola and Ahmadi, Michael and Wulf, Volker and Holtzblatt, Karen}, year = {2021}, note = {Conference Name: IEEE Software}, keywords = {gender, agile, Companies, diversity programs, equality, fairness, Gender issues, organizational change, Planning, Reflection, Scrum, Scrum (Software development), Software, Task analysis, workplace culture}, pages = {0--0}, } -
Unbehaun, D., Aal, K., Richert, V. & Wulf, V. (2021)CareFox: An Interactive Learning Application for Care-Students
doi:10.18420/IHC2021_003
[BibTeX] [Abstract] [Download PDF]Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.
@article{unbehaun_david_carefox_2021, title = {{CareFox}: {An} {Interactive} {Learning} {Application} for {Care}-{Students}}, issn = {2510-2591}, shorttitle = {{CareFox}}, url = {https://dl.eusset.eu/handle/20.500.12015/4188}, doi = {10.18420/IHC2021_003}, abstract = {Demographic transformation and medical-technical progress are generating new demands for standards and quality in professional caregiving. The job profile and especially the nature of care apprenticeships is changing significantly and use of digital media is becoming an increasingly ubiquitous and important aspect of the work. In this paper, we present a design case study that focuses on the development and evaluation of a multimedia learning application for and with care students. Adopting a user-centered design approach, we collected design requirements for the application in workshops and interviews with 23 care-students. The results show that it is important to create a structured approach to providing information and that social aspects such as chat allow for higher motivation and collaboration in learning. The findings also suggest that, by using game mechanisms such as a quizzes and difficulty levels, care-students can be further motivated to become more engaged with learning content.}, language = {en}, urldate = {2021-09-27}, author = {Unbehaun, David and Aal, Konstantin and Richert, Viktoria and Wulf, Volker}, year = {2021}, note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Jakobi, T., Alizadeh, F., Marburger, M. & Stevens, G. (2021)A Consumer Perspective on Privacy Risk Awareness of Connected Car Data Use
doi:10.1145/3473856.3473891
[BibTeX] [Abstract] [Download PDF]New cars are increasingly „connected“ by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.
@article{jakobi_consumer_2021, title = {A {Consumer} {Perspective} on {Privacy} {Risk} {Awareness} of {Connected} {Car} {Data} {Use}}, url = {http://dl.gi.de/handle/20.500.12116/37266}, doi = {10.1145/3473856.3473891}, abstract = {New cars are increasingly "connected" by default. Since not having a car is not an option for many people, understanding the privacy implications of driving connected cars and using their data-based services is an even more pressing issue than for expendable consumer products. While risk-based approaches to privacy are well established in law, they have only begun to gain traction in HCI. These approaches are understood not only to increase acceptance but also to help consumers make choices that meet their needs. To the best of our knowledge, perceived risks in the context of connected cars have not been studied before. To address this gap, our study reports on the analysis of a survey with 18 open-ended questions distributed to 1,000 households in a medium-sized German city. Our findings provide qualitative insights into existing attitudes and use cases of connected car features and, most importantly, a list of perceived risks themselves. Taking the perspective of consumers, we argue that these can help inform consumers about data use in connected cars in a user-friendly way. Finally, we show how these risks fit into and extend existing risk taxonomies from other contexts with a stronger social perspective on risks of data use.}, language = {en}, urldate = {2021-09-16}, author = {Jakobi, Timo and Alizadeh, Fatemeh and Marburger, Martin and Stevens, Gunnar}, year = {2021}, note = {Accepted: 2021-09-03T19:10:19Z Publisher: ACM}, } -
de Carvalho, P. & Fabiano, A. (2021)Mastering Design Case Studies for Grounded Design
doi:10.18420/ecscw2021_wsmc07
[BibTeX] [Abstract] [Download PDF]Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.
@article{carvalho_mastering_2021, title = {Mastering {Design} {Case} {Studies} for {Grounded} {Design}}, issn = {2510-2591}, url = {https://dl.eusset.eu/handle/20.500.12015/4138}, doi = {10.18420/ecscw2021_wsmc07}, abstract = {Understanding user contexts and practices for the design and development of useful and usable technologies has for long been acknowledged as relevant within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). Taking account of the growing interest in human practices for the design and quality assessment of digital technologies, Grounded Design (GD) has been introduced as a paradigm for design research and practice. As a research paradigm, GD focuses on investigating changes in human practices stemming from the use and appropriation of digital technologies. The results of such investigations are used as input for the design and development of new and innovative digital solutions. In this context, Design Case Study (DCS) serves as a framework to orient and document research and practice predicated on GD. The framework, which is organised in three interdependent phases – pre-study, design and appropriation –, provides useful guidance and infrastructure for successful GD initiatives. This masterclass sets out to demonstrate how DCS can be used to accomplish relevant and impacting GD projects. It will introduce the conceptual and theoretical grounds behind the framework, as well as discuss the different methods and methodologies which can be used for it.}, language = {en}, urldate = {2021-04-15}, author = {Carvalho, Pinatti de and Fabiano, Aprecido}, year = {2021}, note = {Accepted: 2021-03-18T22:35:24Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Bittenbinder, S., Pinatti de Carvalho, A. F., Krapp, E., Müller, C. & Wulf, V. (2021)Planning for Inclusive Design Workshops: Fostering Collaboration between People with and without Visual Impairment
Proceedings of 19th European Conference on Computer-Supported Cooperative Work., Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_ep27
[BibTeX] [Abstract] [Download PDF]Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.
@inproceedings{bittenbinder_planning_2021, title = {Planning for {Inclusive} {Design} {Workshops}: {Fostering} {Collaboration} between {People} with and without {Visual} {Impairment}}, shorttitle = {Planning for {Inclusive} {Design} {Workshops}}, url = {https://dl.eusset.eu/handle/20.500.12015/4158}, doi = {10.18420/ecscw2021_ep27}, abstract = {Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.}, language = {en}, urldate = {2021-05-25}, booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}}, publisher = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Bittenbinder, Sven and Pinatti de Carvalho, Aparecido Fabiano and Krapp, Eva and Müller, Claudia and Wulf, Volker}, year = {2021}, note = {Accepted: 2021-05-18T10:05:02Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Reuter, C., Ludwig, T. & Pipek, V. (2021)Resilienz durch Kooperationstechnologien
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden doi:10.1007/978-3-658-32795-8_22
[BibTeX] [Abstract] [Download PDF]Kooperationstechnologien spielen in sicherheitskritischen Systemen eine große Rolle, da in vielen Anwendungsfeldern nicht nur die Interaktion von Mensch und Computer, sondern auch die durch IT unterstützte Kooperation zwischen Menschen notwendig ist, um Aufgaben bewältigen zu können.
@incollection{reuter_resilienz_2021, address = {Wiesbaden}, title = {Resilienz durch {Kooperationstechnologien}}, isbn = {978-3-658-32795-8}, url = {https://doi.org/10.1007/978-3-658-32795-8_22}, abstract = {Kooperationstechnologien spielen in sicherheitskritischen Systemen eine große Rolle, da in vielen Anwendungsfeldern nicht nur die Interaktion von Mensch und Computer, sondern auch die durch IT unterstützte Kooperation zwischen Menschen notwendig ist, um Aufgaben bewältigen zu können.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Fachmedien Wiesbaden}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar}, editor = {Reuter, Christian}, year = {2021}, doi = {10.1007/978-3-658-32795-8_22}, pages = {471--493}, } -
Alizadeh, F., Stevens, G. & Esau, M. (2021)I Don’t Know, Is AI Also Used in Airbags?
IN i-com, Vol. 20, Pages: 3–17 doi:doi:10.1515/icom-2021-0009
[BibTeX] [Download PDF]@article{alizadeh_i_2021, title = {I {Don}’t {Know}, {Is} {AI} {Also} {Used} in {Airbags}?}, volume = {20}, url = {https://doi.org/10.1515/icom-2021-0009}, doi = {doi:10.1515/icom-2021-0009}, number = {1}, journal = {i-com}, author = {Alizadeh, Fatemeh and Stevens, Gunnar and Esau, Margarita}, year = {2021}, pages = {3--17}, } -
Bennett, L., Borning, A., Landwehr, M., Stockmann, D. & Wulf, V. (2021)Treating Root Causes, not Symptoms: Regulating Problems of Surveillance and Personal Targeting in the Information Technology Industries
G20 Insights Platform., Publisher: Hertie School
[BibTeX] [Abstract] [Download PDF]As part of the Digital Markets Act, the EU Commission has proposed a new competition tool to address market power in the digital economy that is dominated by large online platforms. While limiting the power of US-based tech companies, such as Google or Facebook, can be helpful, we argue that limiting competition is not enough. Business models based on invasion of privacy and behavior modification are at the root of the associated problems stemming from their use are at the root of challenges to democracy and sustainability — in order to protect democracy and support sustainable development, Europe needs to develop alternatives to the current behaviorally targeted advertising business model. This policy brief discusses current alternatives to business models based on invasion of privacy and behavior modification, arguing that current alternatives need further development before implementation. To further support the development of new business models we argue in favor of regulatory sandboxes, digital ad revenue tax, reducing accumulation of data to technical necessity only, and adapting procedures and ethics from human subjects research.
@inproceedings{bennett_treating_2021, title = {Treating {Root} {Causes}, not {Symptoms}: {Regulating} {Problems} of {Surveillance} and {Personal} {Targeting} in the {Information} {Technology} {Industries}}, copyright = {...}, shorttitle = {Treating {Root} {Causes}, not {Symptoms}}, url = {https://opus4.kobv.de/opus4-hsog/frontdoor/index/index/docId/3973}, abstract = {As part of the Digital Markets Act, the EU Commission has proposed a new competition tool to address market power in the digital economy that is dominated by large online platforms. While limiting the power of US-based tech companies, such as Google or Facebook, can be helpful, we argue that limiting competition is not enough. Business models based on invasion of privacy and behavior modification are at the root of the associated problems stemming from their use are at the root of challenges to democracy and sustainability — in order to protect democracy and support sustainable development, Europe needs to develop alternatives to the current behaviorally targeted advertising business model. This policy brief discusses current alternatives to business models based on invasion of privacy and behavior modification, arguing that current alternatives need further development before implementation. To further support the development of new business models we argue in favor of regulatory sandboxes, digital ad revenue tax, reducing accumulation of data to technical necessity only, and adapting procedures and ethics from human subjects research.}, language = {eng}, urldate = {2021-06-14}, booktitle = {G20 {Insights} {Platform}}, publisher = {Hertie School}, author = {Bennett, Lance and Borning, Alan and Landwehr, Marvin and Stockmann, Daniela and Wulf, Volker}, year = {2021}, } -
Ludwig, T., Stein, M., Castelli, N. & Hoffmann, S. (2021)Sicherheitskritische Mensch-Maschine-Interaktion bei Industrie 4.0
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden doi:10.1007/978-3-658-32795-8_12
[BibTeX] [Abstract] [Download PDF]Komplexe cyberphysische Produktionssysteme bieten die Möglichkeiten der hochproduktiven Herstellung von Fertigungserzeugnissen. Vor dem Hintergrund der steigenden Variantenvielfalt, kleineren Losgrößen und erhöhten Produktkomplexitäten, wird die Fertigungssteuerung und -überwachung solcher (teil-)automatisierten komplexen Produktionen zunehmend unübersichtlich und kann bei Störung oder Ausfällen großen Schaden verursachen.
@incollection{ludwig_sicherheitskritische_2021, address = {Wiesbaden}, title = {Sicherheitskritische {Mensch}-{Maschine}-{Interaktion} bei {Industrie} 4.0}, isbn = {978-3-658-32795-8}, url = {https://doi.org/10.1007/978-3-658-32795-8_12}, abstract = {Komplexe cyberphysische Produktionssysteme bieten die Möglichkeiten der hochproduktiven Herstellung von Fertigungserzeugnissen. Vor dem Hintergrund der steigenden Variantenvielfalt, kleineren Losgrößen und erhöhten Produktkomplexitäten, wird die Fertigungssteuerung und -überwachung solcher (teil-)automatisierten komplexen Produktionen zunehmend unübersichtlich und kann bei Störung oder Ausfällen großen Schaden verursachen.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Fachmedien Wiesbaden}, author = {Ludwig, Thomas and Stein, Martin and Castelli, Nico and Hoffmann, Sven}, editor = {Reuter, Christian}, year = {2021}, doi = {10.1007/978-3-658-32795-8_12}, pages = {253--276}, } -
de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M. & Wulf, V. (2021)Designing Cyber-Physical Production Systems for Industrial Set-Up: A Practice-Centred Approach
Human-Computer Interaction – INTERACT 2021. Cham, Publisher: Springer International Publishing, Pages: 678–701 doi:10.1007/978-3-030-85623-6_38
[BibTeX] [Abstract]Industrial set-up has long been a focus of scientific research, largely because it entails substantial cost overhead for manufacturing companies. Whilst various efforts have been made to optimise this process, mainly in terms of time and other resources needed to accomplish it, to date little can be found in the HCI literature about how digital technologies can support workers who engage in it. This article sets out to addresses this gap in the literature by introducing a design case study carried out for the conception of a CPPS (Cyber-physical Production System) to support machine operators with industrial set-up. Our contribution is therefore threefold: first, we describe and discuss the results of an in-depth ethnographic study, carried out under the premises of the grounded design research paradigm, to uncover practices of machine operators to inform design. Second, we introduce a series of design implications drawn from those results. Finally, we demonstrate how those design implications have informed the participatory design activities pursued for the conception of the CPPS in question. In so doing, we advance the state of the art on the design of digital technologies to support people working with industrial set-up and open new research directions on the subject.
@inproceedings{de_carvalho_designing_2021, address = {Cham}, series = {Lecture {Notes} in {Computer} {Science}}, title = {Designing {Cyber}-{Physical} {Production} {Systems} for {Industrial} {Set}-{Up}: {A} {Practice}-{Centred} {Approach}}, isbn = {978-3-030-85623-6}, shorttitle = {Designing {Cyber}-{Physical} {Production} {Systems} for {Industrial} {Set}-{Up}}, doi = {10.1007/978-3-030-85623-6_38}, abstract = {Industrial set-up has long been a focus of scientific research, largely because it entails substantial cost overhead for manufacturing companies. Whilst various efforts have been made to optimise this process, mainly in terms of time and other resources needed to accomplish it, to date little can be found in the HCI literature about how digital technologies can support workers who engage in it. This article sets out to addresses this gap in the literature by introducing a design case study carried out for the conception of a CPPS (Cyber-physical Production System) to support machine operators with industrial set-up. Our contribution is therefore threefold: first, we describe and discuss the results of an in-depth ethnographic study, carried out under the premises of the grounded design research paradigm, to uncover practices of machine operators to inform design. Second, we introduce a series of design implications drawn from those results. Finally, we demonstrate how those design implications have informed the participatory design activities pursued for the conception of the CPPS in question. In so doing, we advance the state of the art on the design of digital technologies to support people working with industrial set-up and open new research directions on the subject.}, language = {en}, booktitle = {Human-{Computer} {Interaction} – {INTERACT} 2021}, publisher = {Springer International Publishing}, author = {de Carvalho, Aparecido Fabiano Pinatti and Hoffmann, Sven and Abele, Darwin and Schweitzer, Marcus and Wulf, Volker}, editor = {Ardito, Carmelo and Lanzilotti, Rosa and Malizia, Alessio and Petrie, Helen and Piccinno, Antonio and Desolda, Giuseppe and Inkpen, Kori}, year = {2021}, keywords = {Augmented-reality, Cyber-physical systems, Design case studies, Design implications, Industrial contexts, Practice-centred design, Sensors}, pages = {678--701}, } -
Cerna, K. & Müller, C. (2021)Making online participatory design work: Understanding the digital ecologies of older adults
Proceedings of 19th European Conference on Computer-Supported Cooperative Work., Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_n22
[BibTeX] [Abstract] [Download PDF]Participatory design (PD) is a meaningful approach to involve older adults into design; however, currently we lack understanding how to do such work online. In our paper, we report from a study where we organized 19 PD workshops online with older adults. We argue that to do so in a meaningful way, a mutually shaped understanding of older adults’ digital ecologies is at the core of organizing such PD processes. We present an empirical account of how digital ecologies of our older participants have become an issue to tackle in the online PD workshops. Further, we provide a solution, a mapping technique, and report from our efforts to evaluate it, that should help to overcome the situation when digital ecologies become a problem in PD online.
@inproceedings{cerna_making_2021, title = {Making online participatory design work: {Understanding} the digital ecologies of older adults}, shorttitle = {Making online participatory design work}, url = {https://dl.eusset.eu/handle/20.500.12015/4161}, doi = {10.18420/ecscw2021_n22}, abstract = {Participatory design (PD) is a meaningful approach to involve older adults into design; however, currently we lack understanding how to do such work online. In our paper, we report from a study where we organized 19 PD workshops online with older adults. We argue that to do so in a meaningful way, a mutually shaped understanding of older adults’ digital ecologies is at the core of organizing such PD processes. We present an empirical account of how digital ecologies of our older participants have become an issue to tackle in the online PD workshops. Further, we provide a solution, a mapping technique, and report from our efforts to evaluate it, that should help to overcome the situation when digital ecologies become a problem in PD online.}, language = {en}, urldate = {2021-05-25}, booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}}, publisher = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Cerna, Katerina and Müller, Claudia}, year = {2021}, note = {Accepted: 2021-05-18T10:05:04Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Abele, N. D., Hoffmann, S., De Carvalho, A. F. P., Schweitzer, M., Wulf, V. & Kluth, K. (2021)Knowledge and Expertise Sharing – Designing an AR-Mediated Cyber-Physical Production System for Industrial Set-Up Processes
Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021). Cham, Publisher: Springer International Publishing, Pages: 347–354 doi:10.1007/978-3-030-74608-7_44
[BibTeX] [Abstract]Cyber-Physical Production Systems (CPPS) are receiving a lot of attention in the context of the fourth industrial revolution, especially in terms of complex architectures for data exchange among intelligent machines. However, the present elaboration is rather based on the question of what support such systems can provide for the exchange and appropriation of knowledge-intensive human practices in industrial surroundings. This paper presents the method and conceptual foundations of an Augmented Reality (AR) and sensor technology based CPPS for manual set-up processes on modern production machines. In the present context, both the recording of physical movements and the representation of local knowledge are potentially relevant. The basis is formed by design implications identified in the course of an extensive ethnographic study through the implementation of which a new methodological approach to the capture and transfer of (technical) knowledge embedded in embodied actions could be realized.
@inproceedings{abele_knowledge_2021, address = {Cham}, series = {Lecture {Notes} in {Networks} and {Systems}}, title = {Knowledge and {Expertise} {Sharing} – {Designing} an {AR}-{Mediated} {Cyber}-{Physical} {Production} {System} for {Industrial} {Set}-{Up} {Processes}}, isbn = {978-3-030-74608-7}, doi = {10.1007/978-3-030-74608-7_44}, abstract = {Cyber-Physical Production Systems (CPPS) are receiving a lot of attention in the context of the fourth industrial revolution, especially in terms of complex architectures for data exchange among intelligent machines. However, the present elaboration is rather based on the question of what support such systems can provide for the exchange and appropriation of knowledge-intensive human practices in industrial surroundings. This paper presents the method and conceptual foundations of an Augmented Reality (AR) and sensor technology based CPPS for manual set-up processes on modern production machines. In the present context, both the recording of physical movements and the representation of local knowledge are potentially relevant. The basis is formed by design implications identified in the course of an extensive ethnographic study through the implementation of which a new methodological approach to the capture and transfer of (technical) knowledge embedded in embodied actions could be realized.}, language = {en}, booktitle = {Proceedings of the 21st {Congress} of the {International} {Ergonomics} {Association} ({IEA} 2021)}, publisher = {Springer International Publishing}, author = {Abele, Nils Darwin and Hoffmann, Sven and De Carvalho, Aparecido Fabiano Pinatti and Schweitzer, Marcus and Wulf, Volker and Kluth, Karsten}, editor = {Black, Nancy L. and Neumann, W. Patrick and Noy, Ian}, year = {2021}, keywords = {Human-computer interaction, Design case study, Augmented reality, Cyber-physical production systems, Industrial set-up, Knowledge and expertise sharing}, pages = {347--354}, } -
Krüger, M., Weibert, A., de Castro Leal, D. & Randall, D. (2021)It Takes More Than One Hand to Clap: On the Role of ‘Care‘ in Maintaining Design Results.
IN CHI Conference on Human Factors in Computing Systems (CHI ’21) doi:10.1145/3411764.3445389
[BibTeX]@article{kruger_it_2021, title = {It {Takes} {More} {Than} {One} {Hand} to {Clap}: {On} the {Role} of ‘{Care}' in {Maintaining} {Design} {Results}.}, doi = {10.1145/3411764.3445389}, journal = {CHI Conference on Human Factors in Computing Systems (CHI '21)}, author = {Krüger, Max and Weibert, Anne and de Castro Leal, Débora and Randall, Dave}, year = {2021}, keywords = {a-paper}, }
2020
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Hassenzahl, M., Borchers, J., Boll, S., der Pütten, A. R. & Wulf, V. (2020)Otherware: how to best interact with autonomous systems
IN Interactions, Vol. 28, Pages: 54–57 doi:10.1145/3436942
[BibTeX] [Download PDF]@article{hassenzahl_otherware_2020, title = {Otherware: how to best interact with autonomous systems}, volume = {28}, issn = {1072-5520}, shorttitle = {Otherware}, url = {https://doi.org/10.1145/3436942}, doi = {10.1145/3436942}, number = {1}, urldate = {2021-04-16}, journal = {Interactions}, author = {Hassenzahl, Marc and Borchers, Jan and Boll, Susanne and Pütten, Astrid Rosenthal-von der and Wulf, Volker}, month = dec, year = {2020}, pages = {54--57}, } -
Weber, P., Engelbutzeder, P. & Ludwig, T. (2020)„Always on the Table“: Revealing Smartphone Usages in everyday Eating Out Situations
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3419249.3420150
[BibTeX] [Abstract] [Download PDF]Research on food practices and technology use is becoming more common, albeit with a constant technological determinism with respect to the support of individual practices. Nevertheless, there are only a few empirical studies that outline the use of current technologies within eating contexts. We therefore conducted an empirical study on the practice of eating out and the use of mobile technologies before, during, and after eating. Our investigation consists of a qualitative interview study (n=29) complemented by a large observational study (n=458) within several restaurant settings. Our results indicate a strong reluctance to use technology while eating and highlights several design spaces focusing on before and after the actual eating. Within our paper, we uncover a strong relationship between smartphone use and the social settings in which the interaction takes place. We contribute to the emerging research field of Human-Food Interaction by outlining design spaces for supporting practices around food consumption when eating out.
@inproceedings{weber_always_2020, address = {New York, NY, USA}, series = {{NordiCHI} '20}, title = {"{Always} on the {Table}": {Revealing} {Smartphone} {Usages} in everyday {Eating} {Out} {Situations}}, isbn = {978-1-4503-7579-5}, shorttitle = {\&\#x201c;{Always} on the {Table}\&\#x201d;}, url = {https://doi.org/10.1145/3419249.3420150}, doi = {10.1145/3419249.3420150}, abstract = {Research on food practices and technology use is becoming more common, albeit with a constant technological determinism with respect to the support of individual practices. Nevertheless, there are only a few empirical studies that outline the use of current technologies within eating contexts. We therefore conducted an empirical study on the practice of eating out and the use of mobile technologies before, during, and after eating. Our investigation consists of a qualitative interview study (n=29) complemented by a large observational study (n=458) within several restaurant settings. Our results indicate a strong reluctance to use technology while eating and highlights several design spaces focusing on before and after the actual eating. Within our paper, we uncover a strong relationship between smartphone use and the social settings in which the interaction takes place. We contribute to the emerging research field of Human-Food Interaction by outlining design spaces for supporting practices around food consumption when eating out.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}}, publisher = {Association for Computing Machinery}, author = {Weber, Philip and Engelbutzeder, Philip and Ludwig, Thomas}, month = oct, year = {2020}, keywords = {Eating Out, Empirical Study, Human-Food Interaction, Smartphone Usage, rendezfood}, pages = {1--13}, } -
Pakusch, C., Meurer, J., Tolmie, P. & Stevens, G. (2020)Traditional taxis vs automated taxis – Does the driver matter for Millennials?
IN Travel Behaviour and Society, Vol. 21, Pages: 214–225 doi:10.1016/j.tbs.2020.06.009
[BibTeX] [Abstract] [Download PDF]It is anticipated that autonomous vehicles will have a huge impact on the creation of sustainable smart cities and communities. One of the key concerns regarding autonomous vehicles is how automation may threaten jobs in the transport industry, including the traditional role of taxi drivers. To begin to explore how important an actual taxi driver is to customers and the extent to which they might be happy to have autonomous taxis replace traditional taxis, we conducted qualitative interviews with 34 Millennial-aged participants. These were problem-centered narrative interviews, largely conducted face-to-face, and analyzed using thematic analysis. Millennials were focused upon because, given current figures and likely future projections of use, they form the key market for prospective future autonomous taxis. The results show that the kind of taxi rides Millennials make are particularly suitable for automated taxis because interaction with a human driver is not a high priority for this group, while the prospect of autonomous taxis being cheaper is. Meanwhile the fate of taxi drivers does not play a significant part in how Millennials reason about this. An incidental finding, here, is that, by offering a convenient and affordable alternative, the advent of automated taxis may also pose a threat to public transportation.
@article{pakusch_traditional_2020, title = {Traditional taxis vs automated taxis – {Does} the driver matter for {Millennials}?}, volume = {21}, issn = {2214-367X}, url = {https://www.sciencedirect.com/science/article/pii/S2214367X20301897}, doi = {10.1016/j.tbs.2020.06.009}, abstract = {It is anticipated that autonomous vehicles will have a huge impact on the creation of sustainable smart cities and communities. One of the key concerns regarding autonomous vehicles is how automation may threaten jobs in the transport industry, including the traditional role of taxi drivers. To begin to explore how important an actual taxi driver is to customers and the extent to which they might be happy to have autonomous taxis replace traditional taxis, we conducted qualitative interviews with 34 Millennial-aged participants. These were problem-centered narrative interviews, largely conducted face-to-face, and analyzed using thematic analysis. Millennials were focused upon because, given current figures and likely future projections of use, they form the key market for prospective future autonomous taxis. The results show that the kind of taxi rides Millennials make are particularly suitable for automated taxis because interaction with a human driver is not a high priority for this group, while the prospect of autonomous taxis being cheaper is. Meanwhile the fate of taxi drivers does not play a significant part in how Millennials reason about this. An incidental finding, here, is that, by offering a convenient and affordable alternative, the advent of automated taxis may also pose a threat to public transportation.}, language = {en}, urldate = {2021-04-16}, journal = {Travel Behaviour and Society}, author = {Pakusch, Christina and Meurer, Johanna and Tolmie, Peter and Stevens, Gunnar}, month = oct, year = {2020}, keywords = {Qualitative research, Automated taxis, Interview study, Millennials, Mobility behavior, Shared autonomous vehicles, Sharing economies, Social sustainability, Travel mode choice}, pages = {214--225}, } -
Ludwig, T., Hoffmann, S., Jasche, F. & Ruhrmann, M. (2020)VacuumCleanAR: augmented reality-based self-explanatory physical artifacts
Proceedings of the Conference on Mensch und Computer. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 291–302 doi:10.1145/3404983.3405526
[BibTeX] [Abstract] [Download PDF]Consumer purchase decisions are not only determined by the quality or price of a product. Customers also want an innovative product that they can identify with in something more than just a functional way. Much of this appeal is often bound up with the innovative character of a product. However, the global market and the huge variety of products available make it challenging for companies to help customers understand the particular innovations in their products, especially in terms of technical „hidden“ innovations. Augmented reality (AR) offers interactive experiences in real-world environments through digitalized information. In this paper, we present a design case study about an AR-based approach to reveal the hidden innovations to potential users in an engaging and „emotional“ way by using the example of a vacuum cleaner. Based on an empirical study, we designed and implemented the fully functional HoloLens application VacuumCleanAR, which allows users to discover the hidden innovations of a vacuum cleaner in a less functional and more consumer-centric way. This reveals the scope for augmenting other physical artifacts in a similar fashion.
@inproceedings{ludwig_vacuumcleanar_2020, address = {New York, NY, USA}, series = {{MuC} '20}, title = {{VacuumCleanAR}: augmented reality-based self-explanatory physical artifacts}, isbn = {978-1-4503-7540-5}, shorttitle = {{VacuumCleanAR}}, url = {https://doi.org/10.1145/3404983.3405526}, doi = {10.1145/3404983.3405526}, abstract = {Consumer purchase decisions are not only determined by the quality or price of a product. Customers also want an innovative product that they can identify with in something more than just a functional way. Much of this appeal is often bound up with the innovative character of a product. However, the global market and the huge variety of products available make it challenging for companies to help customers understand the particular innovations in their products, especially in terms of technical "hidden" innovations. Augmented reality (AR) offers interactive experiences in real-world environments through digitalized information. In this paper, we present a design case study about an AR-based approach to reveal the hidden innovations to potential users in an engaging and "emotional" way by using the example of a vacuum cleaner. Based on an empirical study, we designed and implemented the fully functional HoloLens application VacuumCleanAR, which allows users to discover the hidden innovations of a vacuum cleaner in a less functional and more consumer-centric way. This reveals the scope for augmenting other physical artifacts in a similar fashion.}, urldate = {2021-04-15}, booktitle = {Proceedings of the {Conference} on {Mensch} und {Computer}}, publisher = {Association for Computing Machinery}, author = {Ludwig, Thomas and Hoffmann, Sven and Jasche, Florian and Ruhrmann, Marius}, month = sep, year = {2020}, keywords = {design case study, augmented reality, hololens, marketing}, pages = {291--302}, } -
Weber, P. & Ludwig, T. (2020)(Non-)Interacting with conversational agents: perceptions and motivations of using chatbots and voice assistants
MuC ’20: Proceedings of the Conference on Mensch und Computer. Magdeburg doi:10.1145/3404983.3405513
[BibTeX] [Download PDF]@inproceedings{weber_non-interacting_2020, address = {Magdeburg}, title = {({Non}-){Interacting} with conversational agents: perceptions and motivations of using chatbots and voice assistants}, url = {https://dl.acm.org/doi/10.1145/3404983.3405513}, doi = {10.1145/3404983.3405513}, booktitle = {{MuC} '20: {Proceedings} of the {Conference} on {Mensch} und {Computer}}, author = {Weber, Philip and Ludwig, Thomas}, month = sep, year = {2020}, keywords = {rendezfood}, } -
Lawo, D., Böhm, L. & Stevens, G. (2020)Veganaizer: AI-assisted Ingredient Substitution
doi:10.13140/RG.2.2.18736.17922
[BibTeX] [Abstract]Plant-based diets, once considered to be something of a fad, have now taken on an entirely new significance as the ecological consequences of diet choice have become more apparent; it is now acknowledged that dietary choices have significant consequences for sustainability. However, plant-based cooking and the veganization of recipes are things newcomers to these cuisines struggle with. Attempting to support sustainable food choices and the learning of plant-based cooking, we propose a novel end-to-end approach for AI-assisted recipe veganization called Veganaizer. To support people in finding matching plant-based substitutes for the ingredients of their favorite recipes, Veganaizer generates ranked lists of substitutes learned from their ingredient embeddings. The system is currently developed as part of an Android App. Veganaizer exploits the state-of-the-art word embedding algorithm fastText, trained on vegan and omnivorous recipes scraped from two popular German websites. In this paper, we describe the architecture of the system, conduct performance comparisons with a Word2vec-based approach to transform regional cuisine styles as well as a Singular Value Decomposition based approach, and discuss challenges of the Veganaizer model with two complementary qualitative case studies. Although the evaluation with a handcrafted validation data set shows a top-1 accuracy of 72.9\%, surpassing the best baseline model by 31\%, an expert-based evaluation identified limitations, but also capabilities, of the current approach. Based on these findings we formulate demand for future research.
@book{lawo_veganaizer_2020, title = {Veganaizer: {AI}-assisted {Ingredient} {Substitution}}, shorttitle = {Veganaizer}, abstract = {Plant-based diets, once considered to be something of a fad, have now taken on an entirely new significance as the ecological consequences of diet choice have become more apparent; it is now acknowledged that dietary choices have significant consequences for sustainability. However, plant-based cooking and the veganization of recipes are things newcomers to these cuisines struggle with. Attempting to support sustainable food choices and the learning of plant-based cooking, we propose a novel end-to-end approach for AI-assisted recipe veganization called Veganaizer. To support people in finding matching plant-based substitutes for the ingredients of their favorite recipes, Veganaizer generates ranked lists of substitutes learned from their ingredient embeddings. The system is currently developed as part of an Android App. Veganaizer exploits the state-of-the-art word embedding algorithm fastText, trained on vegan and omnivorous recipes scraped from two popular German websites. In this paper, we describe the architecture of the system, conduct performance comparisons with a Word2vec-based approach to transform regional cuisine styles as well as a Singular Value Decomposition based approach, and discuss challenges of the Veganaizer model with two complementary qualitative case studies. Although the evaluation with a handcrafted validation data set shows a top-1 accuracy of 72.9\%, surpassing the best baseline model by 31\%, an expert-based evaluation identified limitations, but also capabilities, of the current approach. Based on these findings we formulate demand for future research.}, author = {Lawo, Dennis and Böhm, Lukas and Stevens, Gunnar}, month = sep, year = {2020}, doi = {10.13140/RG.2.2.18736.17922}, } -
Jakobi, T., Stevens, G., von Grafenstein, M., Pins, D. & Boden, A. (2020)User-friendly formulation of data processing purposes of voice assistants: a user perspective on the principle of purpose limitation
Proceedings of the Conference on Mensch und Computer. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 361–372 doi:10.1145/3404983.3405588
[BibTeX] [Abstract] [Download PDF]In 2019 it was revealed that several providers of voice assistants had systematically evaluated voice recordings of their users. Since the data protection notices stated that data would also be used to improve the service, this use was legal. For the users, however, this evaluation represented a clear break with their expectations of privacy. The purpose limitation principle of the GDPR with its component of purpose specification requires flexibility for the processor as well as transparency for the consumer. Against the background of this conflict of interest, the question arises for HCI as to how processing purposes of voice assistants should be designed to meet both requirements. To collect a user perspective, this study first analyzes the data protection information of the dominant voice assistants. Based on this, we present results of focus groups that deal with the perceived processing of data of voice assistants from the user perspective. The study shows that existing purpose statements offer hardly any transparency for consumers regarding the consequences of data processing and do not have any restrictive effect with regard to legal data use. Our results on risks perceived by users allow us to draw conclusions about the user-friendly design of processing purposes in terms of a design resource.
@inproceedings{jakobi_user-friendly_2020, address = {New York, NY, USA}, series = {{MuC} '20}, title = {User-friendly formulation of data processing purposes of voice assistants: a user perspective on the principle of purpose limitation}, isbn = {978-1-4503-7540-5}, shorttitle = {User-friendly formulation of data processing purposes of voice assistants}, url = {https://doi.org/10.1145/3404983.3405588}, doi = {10.1145/3404983.3405588}, abstract = {In 2019 it was revealed that several providers of voice assistants had systematically evaluated voice recordings of their users. Since the data protection notices stated that data would also be used to improve the service, this use was legal. For the users, however, this evaluation represented a clear break with their expectations of privacy. The purpose limitation principle of the GDPR with its component of purpose specification requires flexibility for the processor as well as transparency for the consumer. Against the background of this conflict of interest, the question arises for HCI as to how processing purposes of voice assistants should be designed to meet both requirements. To collect a user perspective, this study first analyzes the data protection information of the dominant voice assistants. Based on this, we present results of focus groups that deal with the perceived processing of data of voice assistants from the user perspective. The study shows that existing purpose statements offer hardly any transparency for consumers regarding the consequences of data processing and do not have any restrictive effect with regard to legal data use. Our results on risks perceived by users allow us to draw conclusions about the user-friendly design of processing purposes in terms of a design resource.}, urldate = {2021-04-15}, booktitle = {Proceedings of the {Conference} on {Mensch} und {Computer}}, publisher = {Association for Computing Machinery}, author = {Jakobi, Timo and Stevens, Gunnar and von Grafenstein, Maximilian and Pins, Dominik and Boden, Alexander}, month = sep, year = {2020}, keywords = {datenschutz, datenschutzerklärungen, legal design, zweckbindung, zweckspezifizierung}, pages = {361--372}, } -
Alizadeh, F., Jakobi, T., Boden, A., Stevens, G. & Boldt, J. (2020)GDPR Reality Check – Claiming and Investigating Personally Identifiable Data from Companies
2020 IEEE European Symposium on Security and Privacy Workshops (EuroS PW)., Pages: 120–129 doi:10.1109/EuroSPW51379.2020.00025
[BibTeX] [Abstract]Today, more personal data than ever before Is being collected and stored by companies of all types for a wide variety of purposes. The General Data Protection Regulation (GDPR) aims to strengthen the rights of consumers by providing them with tools for controlling data collection and processing. While companies are now subject to legal obligations, precedent cases are still missing. At the same time. It remains unclear how the right to access data can be concretely implemented in practical and technical terms. Our study intends to address this problem by investigating the case ofloyalty card providers-an established branch that collects the purchase data of users in exchange for discounts. For our study, we asked 13 households to request their personal data from their respective loyalty program providers. Based on interviews, we investigate the expectations of these users of the GDPR and the right to access data. Furthermore, we analyze the currently implemented process of claiming and receiving data as well as the sensemaking of said data by the users. Based on our analysis, we make the following contributions: We shed light on what users know about and expect from the GDPR, particularly concerning the right to access, we report user expectations regarding the process to claim access to data and the data archives provided, and finally, we also show why also companies could benefit from actively designing the data takeout to demonstrate their data collection practices.
@inproceedings{alizadeh_gdpr_2020, title = {{GDPR} {Reality} {Check} - {Claiming} and {Investigating} {Personally} {Identifiable} {Data} from {Companies}}, doi = {10.1109/EuroSPW51379.2020.00025}, abstract = {Today, more personal data than ever before Is being collected and stored by companies of all types for a wide variety of purposes. The General Data Protection Regulation (GDPR) aims to strengthen the rights of consumers by providing them with tools for controlling data collection and processing. While companies are now subject to legal obligations, precedent cases are still missing. At the same time. It remains unclear how the right to access data can be concretely implemented in practical and technical terms. Our study intends to address this problem by investigating the case ofloyalty card providers-an established branch that collects the purchase data of users in exchange for discounts. For our study, we asked 13 households to request their personal data from their respective loyalty program providers. Based on interviews, we investigate the expectations of these users of the GDPR and the right to access data. Furthermore, we analyze the currently implemented process of claiming and receiving data as well as the sensemaking of said data by the users. Based on our analysis, we make the following contributions: We shed light on what users know about and expect from the GDPR, particularly concerning the right to access, we report user expectations regarding the process to claim access to data and the data archives provided, and finally, we also show why also companies could benefit from actively designing the data takeout to demonstrate their data collection practices.}, booktitle = {2020 {IEEE} {European} {Symposium} on {Security} and {Privacy} {Workshops} ({EuroS} {PW})}, author = {Alizadeh, F. and Jakobi, T. and Boden, A. and Stevens, G. and Boldt, J.}, month = sep, year = {2020}, keywords = {6G mobile communication, Claim personal data, Conferences, Data takeout, Europe, GDPR, Licenses, Privacy, Security, Usable Privacy}, pages = {120--129}, } -
Gashi, S., Kaspar, H., Müller, C., Pelzelmayer, K., Schürch, A. & van Holten, K. (2020)Partizipative Forschung im Lockdown
IN Feminist research practice in geography, Pages: 43–48
[BibTeX] [Download PDF]@article{gashi_partizipative_2020, series = {Feministische {Geo}-{RundMail}}, title = {Partizipative {Forschung} im {Lockdown}}, url = {https://boris.unibe.ch/147962/1/FeministGeoRundMail_Ausgabe83.pdf}, number = {83}, journal = {Feminist research practice in geography}, author = {Gashi, Shkumbin and Kaspar, Heidi and Müller, Claudia and Pelzelmayer, Katharina and Schürch, Anita and van Holten, Karin}, month = sep, year = {2020}, keywords = {italg}, pages = {43--48}, } -
Jakobi, T., Stevens, G., von Grafenstein, M., Pins, D. & Boden, A. (2020)Die nutzerInnenfreundliche Formulierung von Zwecken der Datenverarbeitung von Sprachassistenten
[BibTeX] [Abstract] [Download PDF]
2019 wurde bekannt, dass mehrere Anbieter von Sprachassistenten Sprachaufnahmen ihrer NutzerInnen systematisch ausgewertet haben. Da in den Datenschutzhinweisen angegeben war, dass Daten auch zur Verbesserung des Dienstes genutzt würden, war diese Nutzung legal. Für die NutzerInnen stellte diese Auswertung jedoch einen deutlichen Bruch mit ihren Privatheitsvorstellungen dar. Das Zweckbindungsprinzip der DSGVO mit seiner Komponente der Zweckspezifizierung fordert neben Flexibilität für den Verarbeiter auch Transparenz für den Verbraucher. Vor dem Hintergrund dieses Interessenkonflikts stellt sich für die HCI die Frage, wie Verarbeitungszwecke von Sprachassistenten gestaltet sein sollten, um beide Anforderungen zu erfüllen. Für die Erhebung einer Nutzerperspektive analysiert diese Studie zunächst Zweckangaben in den Datenschutzhinweisen der dominierenden Sprachassistenten. Darauf aufbauend präsentieren wir Ergebnisse von Fokusgruppen, die sich mit der wahrgenommenen Verarbeitung von Daten von Sprachassistenten aus Nutzersicht befassen. Es zeigt sich, dass bestehende Zweckformulierungen für VerbraucherInnen kaum Transparenz über Folgen der Datenverarbeitung bieten und keine einschränkende Wirkung im Hinblick auf legale Datennutzung erzielen. Unsere Ergebnisse über von Nutzern wahrgenommene Risiken erlauben dabei Rückschlüsse auf die anwenderfreundliche Gestaltung von Verarbeitungszwecken im Sinne einer Design-Ressource.
@article{jakobi_nutzerinnenfreundliche_2020, title = {Die {nutzerInnenfreundliche} {Formulierung} von {Zwecken} der {Datenverarbeitung} von {Sprachassistenten}}, url = {https://pub.h-brs.de/frontdoor/index/index/docId/5161}, abstract = {2019 wurde bekannt, dass mehrere Anbieter von Sprachassistenten Sprachaufnahmen ihrer NutzerInnen systematisch ausgewertet haben. Da in den Datenschutzhinweisen angegeben war, dass Daten auch zur Verbesserung des Dienstes genutzt würden, war diese Nutzung legal. Für die NutzerInnen stellte diese Auswertung jedoch einen deutlichen Bruch mit ihren Privatheitsvorstellungen dar. Das Zweckbindungsprinzip der DSGVO mit seiner Komponente der Zweckspezifizierung fordert neben Flexibilität für den Verarbeiter auch Transparenz für den Verbraucher. Vor dem Hintergrund dieses Interessenkonflikts stellt sich für die HCI die Frage, wie Verarbeitungszwecke von Sprachassistenten gestaltet sein sollten, um beide Anforderungen zu erfüllen. Für die Erhebung einer Nutzerperspektive analysiert diese Studie zunächst Zweckangaben in den Datenschutzhinweisen der dominierenden Sprachassistenten. Darauf aufbauend präsentieren wir Ergebnisse von Fokusgruppen, die sich mit der wahrgenommenen Verarbeitung von Daten von Sprachassistenten aus Nutzersicht befassen. Es zeigt sich, dass bestehende Zweckformulierungen für VerbraucherInnen kaum Transparenz über Folgen der Datenverarbeitung bieten und keine einschränkende Wirkung im Hinblick auf legale Datennutzung erzielen. Unsere Ergebnisse über von Nutzern wahrgenommene Risiken erlauben dabei Rückschlüsse auf die anwenderfreundliche Gestaltung von Verarbeitungszwecken im Sinne einer Design-Ressource.}, language = {de}, urldate = {2021-04-16}, author = {Jakobi, Timo and Stevens, Gunnar and Grafenstein, Maximilian von and Pins, Dominik and Boden, Alexander}, month = sep, year = {2020}, } -
Pins, D., Boden, A., Essing, B. & Stevens, G. (2020)„Miss understandable“: a study on how users appropriate voice assistants and deal with misunderstandings
Proceedings of the Conference on Mensch und Computer. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 349–359 doi:10.1145/3404983.3405511
[BibTeX] [Abstract] [Download PDF]This study examines the appropriation and usage of voice assistants like Google Assistant or Amazon Alexa in private households. Our research is based on 10 in-depth interviews with users of voice assistants and a follow-up evaluation of their interaction histories. Our results illustrate situations in which the voice assistants were used at home, what strategies the users adopted to interact with them, how the interactions were performed, and what difficulties users experienced. A focus of our study is on misunderstandings, situations where interactions failed partially or completely. Our study shows that the full potential of voice assistants is often not utilized, as complex interactions are often subject to failures and users revert to simple use cases. Our participants used their voice assistant mostly for simple commands, often not even trying new functions. An analysis of their appropriation strategies resulted in implications for the design of supportive tools as well as the further development and optimization of voice interfaces.
@inproceedings{pins_miss_2020-1, address = {New York, NY, USA}, series = {{MuC} '20}, title = {"{Miss} understandable": a study on how users appropriate voice assistants and deal with misunderstandings}, isbn = {978-1-4503-7540-5}, shorttitle = {"{Miss} understandable"}, url = {https://doi.org/10.1145/3404983.3405511}, doi = {10.1145/3404983.3405511}, abstract = {This study examines the appropriation and usage of voice assistants like Google Assistant or Amazon Alexa in private households. Our research is based on 10 in-depth interviews with users of voice assistants and a follow-up evaluation of their interaction histories. Our results illustrate situations in which the voice assistants were used at home, what strategies the users adopted to interact with them, how the interactions were performed, and what difficulties users experienced. A focus of our study is on misunderstandings, situations where interactions failed partially or completely. Our study shows that the full potential of voice assistants is often not utilized, as complex interactions are often subject to failures and users revert to simple use cases. Our participants used their voice assistant mostly for simple commands, often not even trying new functions. An analysis of their appropriation strategies resulted in implications for the design of supportive tools as well as the further development and optimization of voice interfaces.}, urldate = {2021-04-15}, booktitle = {Proceedings of the {Conference} on {Mensch} und {Computer}}, publisher = {Association for Computing Machinery}, author = {Pins, Dominik and Boden, Alexander and Essing, Britta and Stevens, Gunnar}, month = sep, year = {2020}, keywords = {appropriation, breakdowns, human computer interaction, usability, voice interaction}, pages = {349--359}, } -
Stute, M., Maass, M., Schons, T., Kaufhold, M., Reuter, C. & Hollick, M. (2020)Empirical insights for designing Information and Communication Technology for International Disaster Response
IN International Journal of Disaster Risk Reduction, Vol. 47, Pages: 101598 doi:10.1016/j.ijdrr.2020.101598
[BibTeX] [Abstract] [Download PDF]Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.
@article{stute_empirical_2020, title = {Empirical insights for designing {Information} and {Communication} {Technology} for {International} {Disaster} {Response}}, volume = {47}, issn = {2212-4209}, url = {https://www.sciencedirect.com/science/article/pii/S2212420919309501}, doi = {10.1016/j.ijdrr.2020.101598}, abstract = {Due to the increase in natural disasters in the past years, Disaster Response Organizations (DROs) are faced with the challenge of coping with more and larger operations. Currently appointed Information and Communications Technology (ICT) used for coordination and communication is sometimes outdated and does not scale, while novel technologies have the potential to greatly improve disaster response efficiency. To allow adoption of these novel technologies, ICT system designers have to take into account the particular needs of DROs and characteristics of International Disaster Response (IDR). This work attempts to bring the humanitarian and ICT communities closer together. In this work, we analyze IDR-related documents and conduct expert interviews. Using open coding, we extract empirical insights and translate the peculiarities of DRO coordination and operation into tangible ICT design requirements. This information is based on interviews with active IDR staff as well as DRO guidelines and reports. Ultimately, the goal of this paper is to serve as a reference for future ICT research endeavors to support and increase the efficiency of IDR operations.}, language = {en}, urldate = {2021-04-16}, journal = {International Journal of Disaster Risk Reduction}, author = {Stute, Milan and Maass, Max and Schons, Tom and Kaufhold, Marc-André and Reuter, Christian and Hollick, Matthias}, month = aug, year = {2020}, keywords = {Disaster response, Empirical study, Information and communication technology}, pages = {101598}, } -
Vaziri, D., Golchinfar, D., Stevens, G. & Schreiber, D. (2020)Exploring Future Work – Co-Designing a Human-robot Collaboration Environment for Service Domains
Proceedings of the 2020 ACM Designing Interactive Systems Conference. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 153–164 doi:10.1145/3357236.3395483
[BibTeX] [Abstract] [Download PDF]There has been increasing interest in the application of humanoid robots in service domains like retail or care homes in recent years. Here, most use cases focus on serving customer needs autonomously. Frequently, human intervention becomes necessary to support the robot in exceptional situations. However, direct intervention of service operators is often not possible and requires specialized personnel. In a co-design process with 13 service operators from a pharmacy, we designed a remote working environment for human-robot collaboration that enables first-time experiences and collaboration with robots. Five participants took part in an assessment study and reported on their experiences about the utility, usability and user experience. Results show that participants were able to control and train the robot through the remote control environment. We discuss implications of our results for future work in service domains and emphasize a shift of focus from full robot automatization to human-robot collaboration forms.
@inproceedings{vaziri_exploring_2020, address = {New York, NY, USA}, series = {{DIS} '20}, title = {Exploring {Future} {Work} - {Co}-{Designing} a {Human}-robot {Collaboration} {Environment} for {Service} {Domains}}, isbn = {978-1-4503-6974-9}, url = {https://doi.org/10.1145/3357236.3395483}, doi = {10.1145/3357236.3395483}, abstract = {There has been increasing interest in the application of humanoid robots in service domains like retail or care homes in recent years. Here, most use cases focus on serving customer needs autonomously. Frequently, human intervention becomes necessary to support the robot in exceptional situations. However, direct intervention of service operators is often not possible and requires specialized personnel. In a co-design process with 13 service operators from a pharmacy, we designed a remote working environment for human-robot collaboration that enables first-time experiences and collaboration with robots. Five participants took part in an assessment study and reported on their experiences about the utility, usability and user experience. Results show that participants were able to control and train the robot through the remote control environment. We discuss implications of our results for future work in service domains and emphasize a shift of focus from full robot automatization to human-robot collaboration forms.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}}, publisher = {Association for Computing Machinery}, author = {Vaziri, Daryoush and Golchinfar, David and Stevens, Gunnar and Schreiber, Dirk}, month = jul, year = {2020}, keywords = {user studies, artificial intelligence, future work, human-robot collaboration, remote work, robots, teleoperation}, pages = {153--164}, } -
Rüller, S., Aal, K., Mouratidis, M. & Wulf, V. (2020)Messy Fieldwork: A Natural Necessity or a Result of Western Origins and Perspectives?
Companion Publication of the 2020 ACM Designing Interactive Systems Conference. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 185–190 doi:10.1145/3393914.3395864
[BibTeX] [Abstract] [Download PDF]With this Provocation, we aim at starting a dialogue between researchers who struggle with applying qualitative and ethnographic methods and following approaches in non-Western settings. Going by the book might not be an option when conducting research in politically charged or un-stable regions. Local politics, social pressure and even people’s personal safety are aspects that require consideration. Based on our experience from conducting fieldwork in Morocco, Palestine and Botswana, we reflect upon the difficulties we came across. We argue that, messiness, to some extent comes naturally with immersive fieldwork. On the other hand, in order to find ‚clean‘ ways of conducting ethnographic fieldwork in non-Western contexts, novel forms of (applying) methods are needed. By providing questions regarding three different aspects (applying methods on the Ground, Ethics, and Participation) we encourage researchers to reflect upon their own experiences.
@inproceedings{ruller_messy_2020, address = {New York, NY, USA}, series = {{DIS}' 20 {Companion}}, title = {Messy {Fieldwork}: {A} {Natural} {Necessity} or a {Result} of {Western} {Origins} and {Perspectives}?}, isbn = {978-1-4503-7987-8}, shorttitle = {Messy {Fieldwork}}, url = {https://doi.org/10.1145/3393914.3395864}, doi = {10.1145/3393914.3395864}, abstract = {With this Provocation, we aim at starting a dialogue between researchers who struggle with applying qualitative and ethnographic methods and following approaches in non-Western settings. Going by the book might not be an option when conducting research in politically charged or un-stable regions. Local politics, social pressure and even people's personal safety are aspects that require consideration. Based on our experience from conducting fieldwork in Morocco, Palestine and Botswana, we reflect upon the difficulties we came across. We argue that, messiness, to some extent comes naturally with immersive fieldwork. On the other hand, in order to find 'clean' ways of conducting ethnographic fieldwork in non-Western contexts, novel forms of (applying) methods are needed. By providing questions regarding three different aspects (applying methods on the Ground, Ethics, and Participation) we encourage researchers to reflect upon their own experiences.}, urldate = {2021-04-15}, booktitle = {Companion {Publication} of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}}, publisher = {Association for Computing Machinery}, author = {Rüller, Sarah and Aal, Konstantin and Mouratidis, Marios and Wulf, Volker}, month = jul, year = {2020}, keywords = {participation, ethnography, ethics, fieldwork, global south, methods, non-western, western}, pages = {185--190}, } -
Meurer, J., Pakusch, C., Stevens, G., Randall, D. & Wulf, V. (2020)A Wizard of Oz Study on Passengers‘ Experiences of a Robo-Taxi Service in Real-Life Settings
Proceedings of the 2020 ACM Designing Interactive Systems Conference. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1365–1377 doi:10.1145/3357236.3395465
[BibTeX] [Abstract] [Download PDF]Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week’s end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.
@inproceedings{meurer_wizard_2020, address = {New York, NY, USA}, series = {{DIS} '20}, title = {A {Wizard} of {Oz} {Study} on {Passengers}' {Experiences} of a {Robo}-{Taxi} {Service} in {Real}-{Life} {Settings}}, isbn = {978-1-4503-6974-9}, url = {https://doi.org/10.1145/3357236.3395465}, doi = {10.1145/3357236.3395465}, abstract = {Autonomous driving enables new mobility concepts such as shared-autonomous services. Although significant re-search has been done on passenger-car interaction, work on passenger interaction with robo-taxis is still rare. In this paper, we tackle the question of how passengers experience robo-taxis as a service in real-life settings to inform the interaction design. We conducted a Wizard of Oz study with an electric vehicle where the driver was hidden from the passenger to simulate the service experience of a robo-taxi. 10 participants had the opportunity to use the simulated shared-autonomous service in real-life situations for one week. By the week's end, 33 rides were completed and recorded on video. Also, we flanked the study conducting interviews before and after with all participants. The findings provided insights into four design themes that could inform the service design of robo-taxis along the different stages including hailing, pick-up, travel, and drop-off.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 2020 {ACM} {Designing} {Interactive} {Systems} {Conference}}, publisher = {Association for Computing Machinery}, author = {Meurer, Johanna and Pakusch, Christina and Stevens, Gunnar and Randall, Dave and Wulf, Volker}, month = jul, year = {2020}, keywords = {passengers, robo-taxi, service design, shared autonomous vehicles, wizard of oz}, pages = {1365--1377}, } -
Landwehr, M. & Wulf, V. (2020)Toward Emancipatory Currencies: A Critique of Facebook’s Libra Cryptocurrency and Ideas for Alternatives
Proceedings of the 7th International Conference on ICT for Sustainability. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 236–246 doi:10.1145/3401335.3401365
[BibTeX] [Abstract] [Download PDF]Money underpins everyone’s daily life. Possible solutions for the global problems fail if there is not enough money. Yet changes to our monetary system are rarely included in the discussion. Against this backdrop, cryptocurrencies create important new precedents regarding how money can be created. Libra is a recent cryptocurrency project launched by one of the dominant social media companies, which has been the subject of intense international discussion. Because the details of Libra are not yet fully specified, we present different scenarios of how a successful Libra currency might play out and some of the problems that might follow. These scenarios include the monetization of the payment infrastructure, (ab)use of sanctioning power, a reduction of the reserve ratio, and an abandonment of reconvertability. These problems suggest a number regulatory strategies in response. Finally, we describe values and design requirements that might help guide future cryptocurrency innovation and provide ways of evaluating their success or failure.
@inproceedings{landwehr_toward_2020, address = {New York, NY, USA}, series = {{ICT4S2020}}, title = {Toward {Emancipatory} {Currencies}: {A} {Critique} of {Facebook}'s {Libra} {Cryptocurrency} and {Ideas} for {Alternatives}}, isbn = {978-1-4503-7595-5}, shorttitle = {Toward {Emancipatory} {Currencies}}, url = {https://doi.org/10.1145/3401335.3401365}, doi = {10.1145/3401335.3401365}, abstract = {Money underpins everyone's daily life. Possible solutions for the global problems fail if there is not enough money. Yet changes to our monetary system are rarely included in the discussion. Against this backdrop, cryptocurrencies create important new precedents regarding how money can be created. Libra is a recent cryptocurrency project launched by one of the dominant social media companies, which has been the subject of intense international discussion. Because the details of Libra are not yet fully specified, we present different scenarios of how a successful Libra currency might play out and some of the problems that might follow. These scenarios include the monetization of the payment infrastructure, (ab)use of sanctioning power, a reduction of the reserve ratio, and an abandonment of reconvertability. These problems suggest a number regulatory strategies in response. Finally, we describe values and design requirements that might help guide future cryptocurrency innovation and provide ways of evaluating their success or failure.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 7th {International} {Conference} on {ICT} for {Sustainability}}, publisher = {Association for Computing Machinery}, author = {Landwehr, Marvin and Wulf, Volker}, month = jun, year = {2020}, keywords = {cryptocurrencies, economics, Facebook, Libra, monetary diversity}, pages = {236--246}, } -
Jakobi, T., von Grafenstein, M., Legner, C., Labadie, C., Mertens, P., Öksüz, A. & Stevens, G. (2020)The Role of IS in the Conflicting Interests Regarding GDPR
IN Business & Information Systems Engineering, Vol. 62, Pages: 261–272 doi:10.1007/s12599-020-00633-4
[BibTeX] [Download PDF]@article{jakobi_role_2020, title = {The {Role} of {IS} in the {Conflicting} {Interests} {Regarding} {GDPR}}, volume = {62}, issn = {2363-7005, 1867-0202}, url = {http://link.springer.com/10.1007/s12599-020-00633-4}, doi = {10.1007/s12599-020-00633-4}, language = {en}, number = {3}, urldate = {2021-04-16}, journal = {Business \& Information Systems Engineering}, author = {Jakobi, Timo and von Grafenstein, Maximilian and Legner, Christine and Labadie, Clément and Mertens, Peter and Öksüz, Ayten and Stevens, Gunnar}, month = jun, year = {2020}, pages = {261--272}, } -
Castelli, N. (2020)Designing Human-Centered Systems for the Internet of Things – Design-Case Study inspired Concept for End-User Data Work for tailorable information visualizations and analysis of IoT and IIoT Data
Dissertation, Siegen
[BibTeX] [Abstract] [Download PDF]The Internet of Things (IoT) and the Industrial Internet of Things (IIoT) are fast-growing emerging topics of technical, social, and economic significance that not only affect work practices but also daily routines and habits. The IoT and IIoT comprise a network of smart physical things and devices (such as production machines and home appliances). The number of “things” connected via the internet or the intranet is constantly increasing. It is estimated that approximately 20 billion IoT devices will be online by 2020 [179]. Internet of Things and IIoT devices communicate with one another through software technology with the aim of making them more autonomous and cooperative [334]. In addition to technological advances in hardware for the efficient acquisition and communication of context and status data, software solutions in particular offer great potential for influencing many areas of everyday life and work; to this end, humans should be taken into account when designing new digital systems. The central element here is the use of digital data, which are now available in greater quantities and at a better quality than ever before. Currently, the amount of data produced daily is 2.5 quintillion bytes–this will continue to increase in coming years [366]. These data contain much valuable information, which can only be obtained through appropriate data analyses and visualization and correct embedding in their context. The term “data work” has evolved as a superordinate area that combines all aspects of work with data to derive meaningful information, such as data consolidation, data processing, data refinement, data analysis, and data visualization [119]. This thesis focuses on end-user data work in the context of IoT and IIoT systems that supports users using their digital data by providing tailorable information visualizations and data analysis. From a Human Computer Interaction (HCI) perspective, this thesis examines how IoT and IIoT systems have to be designed to enable end-users to make digital data meaningful and usable. In this regard, and combining the areas of IoT system design, end-user development (EUD) and information visualization, the main goals of this thesis are: • To gain a deeper understanding of the use and appropriation of IoT and IIoT technology in different contexts, • To gain insights about the use of digital data for daily routines, habits and work practices; and • To evaluate possibilities for the development of a system design for end-user data work. This work is based on empirical field studies that investigate different settings (domestic and industrial) in the context of IoT and IIoT. Seen through the lens of appropriation [37, 99, 102, 291, 337], relevant practices for deploying and using IoT and IIoT technology, especially the practices of working with digital data to support routines, habits, and processes, are identified and discussed for different application areas. This has resulted in the development of system requirements to support the process of making abstract digital data accountable and meaningful for users in their everyday life and work practices. Grounded in these results, a concept of an end-user data work tool that allows the consolidation of digital data across system boundaries, lets users adjust the system to their context, supports flexible data visualizations, and empowers collaborative data work is presented.
@phdthesis{castelli_designing_2020, address = {Siegen}, type = {Dissertation}, title = {Designing {Human}-{Centered} {Systems} for the {Internet} of {Things} - {Design}-{Case} {Study} inspired {Concept} for {End}-{User} {Data} {Work} for tailorable information visualizations and analysis of {IoT} and {IIoT} {Data}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/09/Dissertation_Nico_Castelli.pdf}, abstract = {The Internet of Things (IoT) and the Industrial Internet of Things (IIoT) are fast-growing emerging topics of technical, social, and economic significance that not only affect work practices but also daily routines and habits. The IoT and IIoT comprise a network of smart physical things and devices (such as production machines and home appliances). The number of “things” connected via the internet or the intranet is constantly increasing. It is estimated that approximately 20 billion IoT devices will be online by 2020 [179]. Internet of Things and IIoT devices communicate with one another through software technology with the aim of making them more autonomous and cooperative [334]. In addition to technological advances in hardware for the efficient acquisition and communication of context and status data, software solutions in particular offer great potential for influencing many areas of everyday life and work; to this end, humans should be taken into account when designing new digital systems. The central element here is the use of digital data, which are now available in greater quantities and at a better quality than ever before. Currently, the amount of data produced daily is 2.5 quintillion bytes–this will continue to increase in coming years [366]. These data contain much valuable information, which can only be obtained through appropriate data analyses and visualization and correct embedding in their context. The term “data work” has evolved as a superordinate area that combines all aspects of work with data to derive meaningful information, such as data consolidation, data processing, data refinement, data analysis, and data visualization [119]. This thesis focuses on end-user data work in the context of IoT and IIoT systems that supports users using their digital data by providing tailorable information visualizations and data analysis. From a Human Computer Interaction (HCI) perspective, this thesis examines how IoT and IIoT systems have to be designed to enable end-users to make digital data meaningful and usable. In this regard, and combining the areas of IoT system design, end-user development (EUD) and information visualization, the main goals of this thesis are: • To gain a deeper understanding of the use and appropriation of IoT and IIoT technology in different contexts, • To gain insights about the use of digital data for daily routines, habits and work practices; and • To evaluate possibilities for the development of a system design for end-user data work. This work is based on empirical field studies that investigate different settings (domestic and industrial) in the context of IoT and IIoT. Seen through the lens of appropriation [37, 99, 102, 291, 337], relevant practices for deploying and using IoT and IIoT technology, especially the practices of working with digital data to support routines, habits, and processes, are identified and discussed for different application areas. This has resulted in the development of system requirements to support the process of making abstract digital data accountable and meaningful for users in their everyday life and work practices. Grounded in these results, a concept of an end-user data work tool that allows the consolidation of digital data across system boundaries, lets users adjust the system to their context, supports flexible data visualizations, and empowers collaborative data work is presented.}, language = {English}, school = {University of Siegen}, author = {Castelli, Nico}, month = jun, year = {2020}, keywords = {Thesis, Dissertation}, } -
Esau, M., Lawo, D. & Gunnar, S. (2020)Really Smart Fridges: Investigating Sustainable Household Storage Practices
[BibTeX] [Abstract] [Download PDF]
For a long time now, the ’smart fridge‘ is promised to improve everyday life in private households, supporting healthy eating habits and sustainable food practices. However, current technology is still not widespread and limited in its functions. Similarly, researched prototypes are rather persuasive and not aligned with consumers‘ storage practices. We took a practice theoretical lens to investigate current storage practices and actual refrigerators. As follows we present our work in progress and first insights from our contextual inquiry.
@inproceedings{esau_really_2020, title = {Really {Smart} {Fridges}: {Investigating} {Sustainable} {Household} {Storage} {Practices}}, url = {https://www.verbraucherinformatik.de/wp-content/uploads/2020/06/SmartFridges_ICT4S.pdf}, abstract = {For a long time now, the 'smart fridge' is promised to improve everyday life in private households, supporting healthy eating habits and sustainable food practices. However, current technology is still not widespread and limited in its functions. Similarly, researched prototypes are rather persuasive and not aligned with consumers' storage practices. We took a practice theoretical lens to investigate current storage practices and actual refrigerators. As follows we present our work in progress and first insights from our contextual inquiry.}, author = {Esau, Margarita and Lawo, Dennis and Gunnar, Stevens}, month = jun, year = {2020}, } -
Radtke, J. & Saßmannshausen, S. M. (2020)Auf dem Weg zur responsiven Demokratie? Online-Öffentlichkeitsbeteiligung in der Stadtentwicklung als aktiver Link zwischen Kommunalpolitik und Bevölkerung
IN Zeitschrift für Politikwissenschaft, Vol. 30, Pages: 329–358 doi:10.1007/s41358-020-00233-4
[BibTeX] [Abstract] [Download PDF]Öffentlichkeitsbeteiligung setzt mehr und mehr auf Online-Formate. Was können neue technische Möglichkeiten im Infrastrukturkontext leisten? Lassen sich so ein stärkerer Einbezug von BürgerInnen sowie eine bessere Vermittlung und Rückkopplung zwischen lokaler Bevölkerung, Politik und Fachplanung erreichen?
@article{radtke_auf_2020, title = {Auf dem {Weg} zur responsiven {Demokratie}? {Online}-Öffentlichkeitsbeteiligung in der {Stadtentwicklung} als aktiver {Link} zwischen {Kommunalpolitik} und {Bevölkerung}}, volume = {30}, issn = {2366-2638}, shorttitle = {Auf dem {Weg} zur responsiven {Demokratie}?}, url = {https://doi.org/10.1007/s41358-020-00233-4}, doi = {10.1007/s41358-020-00233-4}, abstract = {Öffentlichkeitsbeteiligung setzt mehr und mehr auf Online-Formate. Was können neue technische Möglichkeiten im Infrastrukturkontext leisten? Lassen sich so ein stärkerer Einbezug von BürgerInnen sowie eine bessere Vermittlung und Rückkopplung zwischen lokaler Bevölkerung, Politik und Fachplanung erreichen?}, language = {de}, number = {2}, urldate = {2021-04-16}, journal = {Zeitschrift für Politikwissenschaft}, author = {Radtke, Jörg and Saßmannshausen, Sheree May}, month = jun, year = {2020}, pages = {329--358}, } -
Unbehaun, D., Taugerbeck, S., Aal, K., Vaziri, D. D., Lehmann, J., Tolmie, P., Wieching, R. & Wulf, V. (2020)Notes of memories: Fostering social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers
IN Human–Computer Interaction, Pages: 1–34 doi:10.1080/07370024.2020.1746910
[BibTeX] [Abstract] [Download PDF]This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.
@article{unbehaun_notes_2020, title = {Notes of memories: {Fostering} social interaction, activity and reminiscence through an interactive music exergame developed for people with dementia and their caregivers}, volume = {0}, issn = {0737-0024}, shorttitle = {Notes of memories}, url = {https://doi.org/10.1080/07370024.2020.1746910}, doi = {10.1080/07370024.2020.1746910}, abstract = {This paper presents the outcomes of an exploratory study focused on the evaluation of an interactive music exergame for People with Dementia (PwD) and their caregivers. PwD tend to isolate themselves from the outside world, therefore carers need to develop strategies to maintain communication with them. Studies indicate that music–based activities provide an effective way to achieve social interaction with PwD. At the same time, physical activity plays a major role in dementia-related interventions because it can slow down progression and provide meaningful stimulation. Our developed interactive music game bounds these two concerns together; we evaluated the system afterwards regarding its individual and social impact and its integration into the daily routines of both PwD and their caregivers, focusing on its capacity to provide both enjoyment and relief from some of the effects of dementia. Qualitative data collected over 4 months confirmed the valuable impact of music-based interventions of PwD. Of particular note was how PwD used the game to improve or maintain their physical condition while recovering past memories and an interest in social interaction.}, number = {0}, urldate = {2021-04-16}, journal = {Human–Computer Interaction}, author = {Unbehaun, David and Taugerbeck, Sebastian and Aal, Konstantin and Vaziri, Daryoush Daniel and Lehmann, Jasmin and Tolmie, Peter and Wieching, Rainer and Wulf, Volker}, month = jun, year = {2020}, note = {Publisher: Taylor \& Francis \_eprint: https://doi.org/10.1080/07370024.2020.1746910}, keywords = {exergame, participatory design, videogame, ICT, activity, care, Dementia, memories, music, reminiscence, social interaction, a-paper}, pages = {1--34}, } -
Gray, B., Ciolfi, L. & de Carvalho, A. F. P. (2020)Made To Work: Mobilising Contemporary Worklives
, Publisher: Routledge
[BibTeX] [Abstract]Made to Work analyses the conditions of mobile knowledge work (MKW) in contemporary worklives, contrasting and drawing parallels among three highly significant sectors of the Knowledge Economy: academia, information communication technology (ICT) management, and digital creative work. It introduces the concept of ‘corollary work’ to characterise the elusive work underpinning the configuration of workers, informational, technological, relational and infrastructural resources in (re)producing liveable worklives. It ultimately illuminates the myriad strands of corollary work that enable MKW to take place and contributes to emergent debates on how exploitation, at least in the domain of MKW, can be named, resisted and creatively subverted. In so doing, it opens up a conversation about the complex ways in which contemporary worklives are ‘made to work’, and about potential interventions to bring about more just worklife conditions in the future.
@book{gray_made_2020, title = {Made {To} {Work}: {Mobilising} {Contemporary} {Worklives}}, isbn = {978-0-429-65697-2}, shorttitle = {Made {To} {Work}}, abstract = {Made to Work analyses the conditions of mobile knowledge work (MKW) in contemporary worklives, contrasting and drawing parallels among three highly significant sectors of the Knowledge Economy: academia, information communication technology (ICT) management, and digital creative work. It introduces the concept of ‘corollary work’ to characterise the elusive work underpinning the configuration of workers, informational, technological, relational and infrastructural resources in (re)producing liveable worklives. It ultimately illuminates the myriad strands of corollary work that enable MKW to take place and contributes to emergent debates on how exploitation, at least in the domain of MKW, can be named, resisted and creatively subverted. In so doing, it opens up a conversation about the complex ways in which contemporary worklives are ‘made to work’, and about potential interventions to bring about more just worklife conditions in the future.}, language = {en}, publisher = {Routledge}, author = {Gray, Breda and Ciolfi, Luigina and Carvalho, Aparecido Fabiano Pinatti de}, month = may, year = {2020}, note = {Google-Books-ID: pOrkDwAAQBAJ}, keywords = {Social Science / General, Social Science / Sociology / General}, } -
Störzinger, T., Carros, F., Wierling, A., Misselhorn, C. & Wieching, R. (2020)Categorizing Social Robots with Respect to Dimensions Relevant to Ethical, Social and Legal Implications
IN i-com, Vol. 19, Pages: 47–57 doi:10.1515/icom-2020-0005
[BibTeX] [Abstract] [Download PDF]The aim of this paper is to suggest a framework for categorizing social robots with respect to four dimensions relevant to an ethical, legal and social evaluation. We argue that by categorizing them thusly, we can circumvent problematic evaluations of social robots that are often based on overly broad and abstract considerations. Instead of questioning, for example, whether social robots are ethically good or bad in general, we instead propose that different configurations of (and combinations thereof) the suggested dimensions entail different paradigmatic challenges with respect to ethical, legal and social issues (ELSI). We therefore encourage practitioners to consider these paradigmatic challenges when designing social robots to find creative design solutions.
@article{storzinger_categorizing_2020, title = {Categorizing {Social} {Robots} with {Respect} to {Dimensions} {Relevant} to {Ethical}, {Social} and {Legal} {Implications}}, volume = {19}, issn = {2196-6826}, url = {https://www.degruyter.com/document/doi/10.1515/icom-2020-0005/html}, doi = {10.1515/icom-2020-0005}, abstract = {The aim of this paper is to suggest a framework for categorizing social robots with respect to four dimensions relevant to an ethical, legal and social evaluation. We argue that by categorizing them thusly, we can circumvent problematic evaluations of social robots that are often based on overly broad and abstract considerations. Instead of questioning, for example, whether social robots are ethically good or bad in general, we instead propose that different configurations of (and combinations thereof) the suggested dimensions entail different paradigmatic challenges with respect to ethical, legal and social issues (ELSI). We therefore encourage practitioners to consider these paradigmatic challenges when designing social robots to find creative design solutions.}, language = {en}, number = {1}, urldate = {2021-04-16}, journal = {i-com}, author = {Störzinger, Tobias and Carros, Felix and Wierling, Anne and Misselhorn, Catrin and Wieching, Rainer}, month = apr, year = {2020}, note = {Publisher: De Gruyter Oldenbourg Section: i-com}, pages = {47--57}, } -
Pakusch, C., Bossauer, P., Meurer, J. & Stevens, G. (2020)Walking the Tightrope: Designing Autonomous Vehicles for Comfort and for Sustainability
Given current traffic problems, transport-induced air pollution and climate damaging emissions, researchers are investigating potentials of autonomous vehicles (AVs) to contribute to a more sustainable mobility. Some studies, however, indicate that the introduction of AVs may cause rebound effects that could further harm the environment such unintended modal shifts. Currently focusing on user experience design, there is an urgent need for HCI researchers to consider such negative consequences in order to responsibly design sustainable AVs.
@book{pakusch_walking_2020, title = {Walking the {Tightrope}: {Designing} {Autonomous} {Vehicles} for {Comfort} and for {Sustainability}}, shorttitle = {Walking the {Tightrope}}, abstract = {Given current traffic problems, transport-induced air pollution and climate damaging emissions, researchers are investigating potentials of autonomous vehicles (AVs) to contribute to a more sustainable mobility. Some studies, however, indicate that the introduction of AVs may cause rebound effects that could further harm the environment such unintended modal shifts. Currently focusing on user experience design, there is an urgent need for HCI researchers to consider such negative consequences in order to responsibly design sustainable AVs.}, author = {Pakusch, Christina and Bossauer, Paul and Meurer, Johanna and Stevens, Gunnar}, month = apr, year = {2020}, } -
Unbehaun, D., Aal, K., Vaziri, D. D., Tolmie, P. D., Wieching, R., Randall, D. & Wulf, V. (2020)Social Technology Appropriation in Dementia: Investigating the Role of Caregivers in Engaging People with Dementia with a Videogame-based Training System
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376648
[BibTeX] [Abstract] [Download PDF]There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.
@inproceedings{unbehaun_social_2020, address = {New York, NY, USA}, series = {{CHI} '20}, title = {Social {Technology} {Appropriation} in {Dementia}: {Investigating} the {Role} of {Caregivers} in {Engaging} {People} with {Dementia} with a {Videogame}-based {Training} {System}}, isbn = {978-1-4503-6708-0}, shorttitle = {Social {Technology} {Appropriation} in {Dementia}}, url = {https://doi.org/10.1145/3313831.3376648}, doi = {10.1145/3313831.3376648}, abstract = {There has been increasing interest in designing for dementia in recent years. Empirical investigation is now needed of the long-term role of caregivers in appropriating ICTs into the complex daily life of people with dementia (PwD). We present here the outcomes of a 4-month evaluation of the individual, social and institutional impact of a videogame-based training system. The everyday behavior and interactions of 52 PwD and 25 caregivers was studied qualitatively, focusing on the role played by caregivers in integrating the system into daily routines. Our results indicate that the successful appropriation of ICT for PwD depends partly on the physical, cognitive and social benefits for PwD, but especially on the added value perceived by their social care-network. We discuss the need for design in dementia to develop more socially embedded innovations that can address the social actors involved and thus contribute to practical solutions for professional and private care.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Tolmie, Peter David and Wieching, Rainer and Randall, David and Wulf, Volker}, month = apr, year = {2020}, keywords = {appropriation, dementia, exergame, caregiver, ICT, care, a-paper}, pages = {1--15}, } -
Borning, A., Friedman, B., Kaye, J., Lampe, C. & Wulf, V. (2020)SurveillanceCapitalism@CHI: Civil Conversation around a Difficult Topic
Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–6 doi:10.1145/3334480.3381068
[BibTeX] [Abstract] [Download PDF]A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.
@inproceedings{borning_surveillancecapitalismchi_2020, address = {New York, NY, USA}, series = {{CHI} {EA} '20}, title = {{SurveillanceCapitalism}@{CHI}: {Civil} {Conversation} around a {Difficult} {Topic}}, isbn = {978-1-4503-6819-3}, shorttitle = {{SurveillanceCapitalism}@{CHI}}, url = {https://doi.org/10.1145/3334480.3381068}, doi = {10.1145/3334480.3381068}, abstract = {A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these services are often enormously profitable. The business model that enables this involves customized advertising and sometimes behavior manipulation, powered by intensive gathering and cross-correlation of detailed personal information. These companies provide some great products and services at no upfront cost to the end users. But the model has a dark side as well, with negative impacts for privacy, autonomy, human dignity, and democracy. The purpose of this panel is to provide a civil forum for the CHI community as a whole to discuss this business model, including its advantages and disadvantages, and its impacts on CHI and HCI and society more generally, with an eye toward responsible innovation.}, urldate = {2021-04-15}, booktitle = {Extended {Abstracts} of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Borning, Alan and Friedman, Batya and Kaye, Jofish and Lampe, Cliff and Wulf, Volker}, month = apr, year = {2020}, keywords = {advertising, digital infrastructure, it business models, responsible innovation, surveillance capitalism, a-paper}, pages = {1--6}, } -
Carros, F., Meurer, J., Löffler, D., Unbehaun, D., Matthies, S., Koch, I., Wieching, R., Randall, D., Hassenzahl, M. & Wulf, V. (2020)Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3313831.3376402
[BibTeX] [Abstract] [Download PDF]Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.
@inproceedings{carros_exploring_2020, address = {New York, NY, USA}, series = {{CHI} '20}, title = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}: {Results} from a {Ten}-{Week} {Case} {Study} in a {Care} {Home}}, isbn = {978-1-4503-6708-0}, shorttitle = {Exploring {Human}-{Robot} {Interaction} with the {Elderly}}, url = {https://doi.org/10.1145/3313831.3376402}, doi = {10.1145/3313831.3376402}, abstract = {Ageing societies and the associated pressure on the care systems are major drivers for new developments in socially assistive robotics. To understand better the real-world potential of robot-based assistance, we undertook a 10-week case study in a care home involving groups of residents, caregivers and managers as stakeholders. We identified both, enablers and barriers to the potential implementation of robot systems. The study employed the robot platform Pepper, which was deployed with a view to understanding better multi-domain interventions with a robot supporting physical activation, cognitive training and social facilitation. We employed the robot in a group setting in a care facility over the course of 10 weeks and 20 sessions, observing how stakeholders, including residents and caregivers, appropriated, adapted to, and perceived the robot. We also conducted interviews with 11 residents and caregivers. Our results indicate that the residents were positively engaged in the training sessions that were moderated by the robot. The study revealed that such humanoid robots can work in a care home but that there is a moderating person needed, that is in control of the robot.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Carros, Felix and Meurer, Johanna and Löffler, Diana and Unbehaun, David and Matthies, Sarah and Koch, Inga and Wieching, Rainer and Randall, Dave and Hassenzahl, Marc and Wulf, Volker}, month = apr, year = {2020}, keywords = {ethics, user studies, elderly care, social robots, a-paper}, pages = {1--12}, } -
Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)Feminist Living Labs as Research Infrastructures for HCI: The Case of a Video Game Company
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–15 doi:10.1145/3313831.3376716
[BibTeX] [Abstract] [Download PDF]The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women’s experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.
@inproceedings{ahmadi_feminist_2020, address = {New York, NY, USA}, series = {{CHI} '20}, title = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}: {The} {Case} of a {Video} {Game} {Company}}, isbn = {978-1-4503-6708-0}, shorttitle = {Feminist {Living} {Labs} as {Research} {Infrastructures} for {HCI}}, url = {https://doi.org/10.1145/3313831.3376716}, doi = {10.1145/3313831.3376716}, abstract = {The number of women in IT is still low and companies struggle to integrate female professionals. The aim of our research is to provide methodological support for understanding and sharing experiences of gendered practices in the IT industry and encouraging sustained reflection about these matters over time. We established a Living Lab with that end in view, aiming to enhance female participation in the IT workforce and committing ourselves to a participatory approach to the sharing of women's experiences. Here, using the case of a German video game company which participated in our Lab, we detail our lessons learned. We show that this kind of long-term participation involves challenges over the lifetime of the project but can lead to substantial benefits for organizations. Our findings demonstrate that Living Labs are suitable for giving voice to marginalized groups, addressing their concerns and evoking change possibilities. Nevertheless, uncertainties about long-term sustainability remain.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola}, month = apr, year = {2020}, keywords = {methodology, living lab, ethnography, gender, feminist HCI, feminist research, participatory action research, a-paper}, pages = {1--15}, } -
Saßmannshausen, S. M. & Radtke, J. (2020)Enabling citizen participation in urban planning by using Augmented Reality
, Honolulu, HI, USA
[BibTeX] [Download PDF]@misc{sasmannshausen_enabling_2020, address = {Honolulu, HI, USA}, title = {Enabling citizen participation in urban planning by using {Augmented} {Reality}}, url = {https://doi.org/10.1145/3334480.XXXXXXX}, author = {Saßmannshausen, Sheree May and Radtke, Jörg}, month = apr, year = {2020}, note = {ACM 978-1-4503-6819-3/20/04.}, } -
Bossauer, P., Neifer, T., Stevens, G. & Pakusch, C. (2020)Trust versus Privacy: Using Connected Car Data in Peer-to-Peer Carsharing
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–13 doi:10.1145/3313831.3376555
[BibTeX] [Abstract] [Download PDF]Trust is the lubricant of the sharing economy. This is true especially in peer-to-peer carsharing, in which one leaves a highly valuable good to a stranger in the hope of getting it back unscathed. Nowadays, ratings of other users are major mechanisms for establishing trust. To foster uptake of peer-to-peer carsharing, connected car technology opens new possibilities to support trust-building, e.g., by adding driving behavior statistics to users‘ profiles. However, collecting such data intrudes into rentees‘ privacy. To explore the tension between the need for trust and privacy demands, we conducted three focus group and eight individual interviews. Our results show that connected car technologies can increase trust for car owners and rentees not only before but also during and after rentals. The design of such systems must allow a differentiation between information in terms of type, the context, and the negotiability of information disclosure.
@inproceedings{bossauer_trust_2020, address = {New York, NY, USA}, series = {{CHI} '20}, title = {Trust versus {Privacy}: {Using} {Connected} {Car} {Data} in {Peer}-to-{Peer} {Carsharing}}, isbn = {978-1-4503-6708-0}, shorttitle = {Trust versus {Privacy}}, url = {https://doi.org/10.1145/3313831.3376555}, doi = {10.1145/3313831.3376555}, abstract = {Trust is the lubricant of the sharing economy. This is true especially in peer-to-peer carsharing, in which one leaves a highly valuable good to a stranger in the hope of getting it back unscathed. Nowadays, ratings of other users are major mechanisms for establishing trust. To foster uptake of peer-to-peer carsharing, connected car technology opens new possibilities to support trust-building, e.g., by adding driving behavior statistics to users' profiles. However, collecting such data intrudes into rentees' privacy. To explore the tension between the need for trust and privacy demands, we conducted three focus group and eight individual interviews. Our results show that connected car technologies can increase trust for car owners and rentees not only before but also during and after rentals. The design of such systems must allow a differentiation between information in terms of type, the context, and the negotiability of information disclosure.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 2020 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Bossauer, Paul and Neifer, Thomas and Stevens, Gunnar and Pakusch, Christina}, month = apr, year = {2020}, keywords = {privacy, connected car, peer-to-peer carsharing, trust, a-paper}, pages = {1--13}, } -
Alizadeh, F. (2020)“Exploration of Cyber Victimology through Victims’ Narrations to Design for Digital Resilience”
, Siegen
[BibTeX] [Download PDF]@phdthesis{alizadeh_exploration_2020, address = {Siegen}, title = {“{Exploration} of {Cyber} {Victimology} through {Victims}’ {Narrations} to {Design} for {Digital} {Resilience}”}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2020/11/Masterarbeit-Alizadeh.pdf}, school = {University of Siegen}, author = {Alizadeh, Fatemeh}, month = feb, year = {2020}, keywords = {thesis}, } -
Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2020)„We want to push the industry via communication“… Designing Communication Measures to Foster Gender Diversity in a Video Game Company
IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 16:1–16:26 doi:10.1145/3375196
[BibTeX] [Abstract] [Download PDF]Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.
@article{ahmadi_we_2020, title = {"{We} want to push the industry via communication"... {Designing} {Communication} {Measures} to {Foster} {Gender} {Diversity} in a {Video} {Game} {Company}}, volume = {4}, url = {https://doi.org/10.1145/3375196}, doi = {10.1145/3375196}, abstract = {Participation of women in IT is still low and companies wonder which external communication measures are necessary to attract more female personnel. To gain a richer understanding of adequate gender sensitive ways of communicating towards girls and women, one needs to take into account contextual challenges. Following a Participatory Action Research approach, we conducted a qualitative field study in a video game company in a large city in Germany, identified areas of concern, and sketched out implications for gender-sensitive communication measures together with our participants. Findings show that addressing gender stereotypes, making role models visible, and using adequate channels is relevant. Some problems might be solved via short-term solutions, but the majority require a long-term perspective. Our lessons learned leave implications for companies in the IT sector who want to foster gender sensitive external communication measures and can contribute to the realization of more gender balanced working environments.}, number = {GROUP}, urldate = {2021-04-15}, journal = {Proceedings of the ACM on Human-Computer Interaction}, author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola}, month = jan, year = {2020}, keywords = {qualitative research, living lab, employer branding, external communication, gender, video game industry, talent acquisition}, pages = {16:1--16:26}, } -
Castelli, N., Taugerbeck, S., Stein, M., Jakobi, T., Stevens, G. & Wulf, V. (2020)Eco-InfoVis at Work: Role-based Eco-Visualizations for the Industrial Context
IN Proceedings of the ACM on Human-Computer Interaction, Vol. 4, Pages: 02:1–02:27 doi:10.1145/3375182
[BibTeX] [Abstract] [Download PDF]Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.
@article{castelli_eco-infovis_2020, title = {Eco-{InfoVis} at {Work}: {Role}-based {Eco}-{Visualizations} for the {Industrial} {Context}}, volume = {4}, shorttitle = {Eco-{InfoVis} at {Work}}, url = {https://doi.org/10.1145/3375182}, doi = {10.1145/3375182}, abstract = {Currently, there is a broad range of studies dealing with the design and visualization of energy consumption data for the domestic and increasingly for the office context. However, studies addressing the industrial context are quite rare, and due to the diversity of machines, processes, tasks, personal motivations, teams and the specific organizational culture of companies, it is not sufficient to provide only consumption data. For an adequate consideration of these factors, detailed design guidelines and system concepts are currently missing. However, this study shows the potential that a common understanding of consumption data can emerge through suitable visualization to support everyday work and possibilities of data sharing. Therefore, we show exemplarily how a design can be derived from empirically collected requirements and how a system concept can look like that enrich current eco-feedback design research for the industrial context.}, number = {GROUP}, urldate = {2021-04-15}, journal = {Proceedings of the ACM on Human-Computer Interaction}, author = {Castelli, Nico and Taugerbeck, Sebastian and Stein, Martin and Jakobi, Timo and Stevens, Gunnar and Wulf, Volker}, month = jan, year = {2020}, keywords = {eco-feedback, data visualization, iiot, iot, sid, a-paper}, pages = {02:1--02:27}, } -
Lawo, D., Esau, M., Engelbutzeder, P. & Stevens, G. (2020)Going Vegan: The Role(s) of ICT in Vegan Practice Transformation
IN Sustainability, Vol. 12, Pages: 5184 doi:10.3390/su12125184
[BibTeX] [Abstract] [Download PDF]With the debate on climate change, topics of diet change and the reduction of animal products have become increasingly important in both public and academic discourses. However, sustainable ICT studies have so far focused on individual aspects, in particular investigating the criticized persuasive design approach. We argue for a broader perspective on the role(s) of ICT, one that helps in identifying opportunities to support consumer practice transformation, beyond motivational aspects. Based on retrospective interviews with 16 vegans, we argue to understand practice transformation as co-evolution of practices and ICT artefacts, as this perspective helps to understand how tensions arising from complex entanglements of practices, socio-material contexts, and communities can be resolved. Rather than a motivational process, we observe various roles of ICT artefacts co-evolving with practices: Ranging from initial irritation, to access to information about vegan practices, to the learning of vegan food literacy, to the negotiation of a vegan identity, and vegan norms at the intersection of the ‘odd’ and the ‘norm’.
@article{lawo_going_2020, title = {Going {Vegan}: {The} {Role}(s) of {ICT} in {Vegan} {Practice} {Transformation}}, volume = {12}, copyright = {http://creativecommons.org/licenses/by/3.0/}, shorttitle = {Going {Vegan}}, url = {https://www.mdpi.com/2071-1050/12/12/5184}, doi = {10.3390/su12125184}, abstract = {With the debate on climate change, topics of diet change and the reduction of animal products have become increasingly important in both public and academic discourses. However, sustainable ICT studies have so far focused on individual aspects, in particular investigating the criticized persuasive design approach. We argue for a broader perspective on the role(s) of ICT, one that helps in identifying opportunities to support consumer practice transformation, beyond motivational aspects. Based on retrospective interviews with 16 vegans, we argue to understand practice transformation as co-evolution of practices and ICT artefacts, as this perspective helps to understand how tensions arising from complex entanglements of practices, socio-material contexts, and communities can be resolved. Rather than a motivational process, we observe various roles of ICT artefacts co-evolving with practices: Ranging from initial irritation, to access to information about vegan practices, to the learning of vegan food literacy, to the negotiation of a vegan identity, and vegan norms at the intersection of the \‘odd\’ and the \‘norm\’.}, language = {en}, number = {12}, urldate = {2021-04-16}, journal = {Sustainability}, author = {Lawo, Dennis and Esau, Margarita and Engelbutzeder, Philip and Stevens, Gunnar}, month = jan, year = {2020}, note = {Number: 12 Publisher: Multidisciplinary Digital Publishing Institute}, keywords = {sustainability, design, ICT, co-evolution, consumer informatics, practice theory, vegan}, pages = {5184}, } -
Cerna, K., Weilenmann, A., Ivarsson, J., Rysedt, H., Sigridur Islind, A., Lundin, J. & Steineck, G. (2020)Nurses’ work practices in design: managing the complexity of pain
IN Journal of Workplace Learning, Vol. 32, Pages: 135–146 doi:10.1108/JWL-05-2019-0062
[BibTeX] [Abstract] [Download PDF]Purpose The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application. Design/methodology/approach A design ethnographic approach was applied in this study. Findings To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices. Originality/value This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.
@article{cerna_nurses_2020, title = {Nurses’ work practices in design: managing the complexity of pain}, volume = {32}, issn = {1366-5626}, shorttitle = {Nurses’ work practices in design}, url = {https://doi.org/10.1108/JWL-05-2019-0062}, doi = {10.1108/JWL-05-2019-0062}, abstract = {Purpose The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application. Design/methodology/approach A design ethnographic approach was applied in this study. Findings To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices. Originality/value This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.}, number = {2}, urldate = {2021-04-15}, journal = {Journal of Workplace Learning}, author = {Cerna, Katerina and Weilenmann, Alexandra and Ivarsson, Jonas and Rysedt, Hans and Sigridur Islind, Anna and Lundin, Johan and Steineck, Gunnar}, month = jan, year = {2020}, note = {Publisher: Emerald Publishing Limited}, keywords = {Learning, italg, Design ethnography, Information Technology, Managing complexity, Nurses, Pain, Professional practice, Self-monitoring application, Technological change, Workplace learning}, pages = {135--146}, } -
Pakusch, C. (2020)Technology assessment of autonomous driving–are shared autonomous vehicles ecologically and socially sustainable?
@article{pakusch_technology_2020-1, title = {Technology assessment of autonomous driving–are shared autonomous vehicles ecologically and socially sustainable?}, author = {Pakusch, Christina}, year = {2020}, } -
Winter, D. & Stevens, G. (2020)Maßnahmen zur Steigerung der organisationalen UX-Kompetenz
doi:10.18420/muc2020-ws03-002
[BibTeX] [Abstract] [Download PDF]Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Ent-wicklung von Produkten mit einer positiven UX zu stärken. Ver-änderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchge-führt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Metho-den im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals be-fragt. Diese UX-Professionals haben mindestens zehn Jahre Er-fahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz ein-zelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.
@article{winter_masnahmen_2020, title = {Maßnahmen zur {Steigerung} der organisationalen {UX}-{Kompetenz}}, url = {http://dl.gi.de/handle/20.500.12116/34208}, doi = {10.18420/muc2020-ws03-002}, abstract = {Usability und User Experience (UX) haben als Design-Aspekte in der Produktentwicklung zunehmend an Bedeutung gewonnen. Daher ist es sinnvoll, die organisationale Kompetenz zur Ent-wicklung von Produkten mit einer positiven UX zu stärken. Ver-änderungen in Organisationen sind jedoch mit großem Aufwand verbunden. Deshalb müssen Organisationen entscheiden, welche Aktivitäten zur Veränderung der eigenen Kompetenz durchge-führt werden sollen und welche nicht. Die bisherige Forschung hat sich weitgehend auf die Anwendbarkeit bestimmter Metho-den im Projekt- und Produktkontext konzentriert. Um geeignete Aktivitäten zur Verbesserung der organisationalen UX-Kompetenz zu identifizieren, wurden 17 UX-Professionals be-fragt. Diese UX-Professionals haben mindestens zehn Jahre Er-fahrung durch die Arbeit in mehreren Unternehmen und durch die Übernahme einer Führungsrolle im Bereich UX gesammelt. Aus diesen Interviews wurden 13 mögliche Maßnahmen zur Steigerung der UX-Kompetenz von Organisationen abgeleitet. Dazu gehören beispielsweise die Erhöhung der Kompetenz ein-zelner Mitarbeiter, das Teilen von UX-Erfolgsgeschichten oder das Ermöglichen von User Research.}, language = {de}, urldate = {2021-04-16}, author = {Winter, Dominique and Stevens, Gunnar}, year = {2020}, note = {Accepted: 2020-09-09T15:02:15Z Publisher: Gesellschaft für Informatik e.V.}, } -
Rueller, S., Aal, K., Mouratidis, M., Randall, D., Wulf, V., Boulus-Rødje, N. & Semaan, B. (2020)(Coping with) Messiness in Ethnography – Methods, Ethics and Participation in ethnographic Field Work in the non-Western World
CHI EA ’21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. New York, NY, United States, Publisher: Association for Computing Machinery, Pages: 1–5 doi:10.1145/3411763.3441328
[BibTeX] [Abstract] [Download PDF]There are several frameworks and approaches, addressing how to conduct ethnographic and qualitative field work in various settings. However, going by the book might not be an option when conducting research in politically charged, unstable or simply non-western regions. Politics, social pressure and even someone’s personal safety might be necessary to consider. Another important area to consider are research ethics. Privacy policies might do their work with regard to existing laws which differ from each country and should ensure no harm for all involved parties, but how can this be guaranteed and does it also cover all aspects of ethics? Including stakeholders as a basis for user-centered work and design is common. But what does participation mean in such contexts? The questions are: What is important to consider when conducting ethnographic field work in such settings? How can we foster different degrees of genuine participation? How can we ensure, that the work we do is ethically correct without endangering the research outcome? In this workshop, we invite researchers and practitioners to rethink existing methods and approaches and start working on guidelines, that better serves the needs of such specific and to some extent critical circumstances.
@inproceedings{rueller_coping_2020, address = {New York, NY, United States}, title = {({Coping} with) {Messiness} in {Ethnography} – {Methods}, {Ethics} and {Participation} in ethnographic {Field} {Work} in the non-{Western} {World}}, url = {https://dl.acm.org/doi/pdf/10.1145/3411763.3441328}, doi = {10.1145/3411763.3441328}, abstract = {There are several frameworks and approaches, addressing how to conduct ethnographic and qualitative field work in various settings. However, going by the book might not be an option when conducting research in politically charged, unstable or simply non-western regions. Politics, social pressure and even someone’s personal safety might be necessary to consider. Another important area to consider are research ethics. Privacy policies might do their work with regard to existing laws which differ from each country and should ensure no harm for all involved parties, but how can this be guaranteed and does it also cover all aspects of ethics? Including stakeholders as a basis for user-centered work and design is common. But what does participation mean in such contexts? The questions are: What is important to consider when conducting ethnographic field work in such settings? How can we foster different degrees of genuine participation? How can we ensure, that the work we do is ethically correct without endangering the research outcome? In this workshop, we invite researchers and practitioners to rethink existing methods and approaches and start working on guidelines, that better serves the needs of such specific and to some extent critical circumstances.}, language = {en}, urldate = {2021-04-19}, booktitle = {{CHI} {EA} '21: {Extended} {Abstracts} of the 2021 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {Rueller, Sarah and Aal, Konstantin and Mouratidis, Marios and Randall, Dave and Wulf, Volker and Boulus-Rødje, Nina and Semaan, Bryan}, year = {2020}, note = {Accepted: 2020-06-15T07:28:12Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, pages = {1--5}, } -
Pinatti de Carvalho, A. F., Bittenbinder, S., Müller, C., David, N., Hansen, B. & Wulf, V. (2020)Fostering Accessibility at the Workplace through Community-based Participatory Research
IN European Society for Socially Embedded Technologies (EUSSET), Vol. 4, no. 2, Pages: 13 doi:10.18420/ecscw2020_ws07
[BibTeX] [Abstract] [Download PDF]This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.
@article{pinatti_de_carvalho_fostering_2020, series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}}, title = {Fostering {Accessibility} at the {Workplace} through {Community}-based {Participatory} {Research}}, volume = {4, no. 2}, issn = {2510-2591}, url = {https://dl.eusset.eu/handle/20.500.12015/4065}, doi = {10.18420/ecscw2020_ws07}, abstract = {This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.}, language = {en}, urldate = {2021-04-16}, journal = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Pinatti de Carvalho, Aparecido Fabiano and Bittenbinder, Sven and Müller, Claudia and David, Nadia and Hansen, Bente and Wulf, Volker}, year = {2020}, note = {Accepted: 2020-06-15T07:28:13Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, keywords = {italg}, pages = {13}, } -
Kurz, D., Grzegorzek, M., Müller, C. & Struzek, D. (2020)Selbstbestimmt im Alter mit neuer Technik Voneinander lernen im Forschungsprojekt Cognitive Village Vernetztes Dorf
IN Forschungskolleg Siegen (Hrsg.), Vol. 1, Pages: 15
[BibTeX] [Download PDF]@article{kurz_selbstbestimmt_2020, title = {Selbstbestimmt im {Alter} mit neuer {Technik} {Voneinander} lernen im {Forschungsprojekt} {Cognitive} {Village} {Vernetztes} {Dorf}}, volume = {1}, issn = {ISBN: 978-3-9818314-4-3}, url = {http://www.fokos.de/wissenplus}, language = {deutsch}, journal = {Forschungskolleg Siegen (Hrsg.)}, author = {Kurz, Dana and Grzegorzek, Marcin and Müller, Claudia and Struzek, David}, year = {2020}, keywords = {italg}, pages = {15}, } -
Syed, H. A., Schorch, M. & Pipek, V. (2020)Disaster Learning Aid: A Chatbot Centric Approach for Improved Organizational Disaster Resilience
IN Learning from Experience, Pages: 10
[BibTeX] [Abstract]The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.
@article{syed_disaster_2020, title = {Disaster {Learning} {Aid}: {A} {Chatbot} {Centric} {Approach} for {Improved} {Organizational} {Disaster} {Resilience}}, abstract = {The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.}, language = {en}, journal = {Learning from Experience}, author = {Syed, Hussain A and Schorch, Marén and Pipek, Volkmar}, year = {2020}, pages = {10}, } -
Cerna, K. & Müller, C. (2020)From Design Space to Learning Place: Conceptualization for Meta Design Space for and with Older Adults
IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 38–47
[BibTeX] [Download PDF]@article{cerna_design_2020, title = {From {Design} {Space} to {Learning} {Place}: {Conceptualization} for {Meta} {Design} {Space} for and with {Older} {Adults}}, volume = {17}, url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf}, number = {2}, journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)}, author = {Cerna, Katerina and Müller, Claudia}, year = {2020}, keywords = {italg}, pages = {38--47}, } -
Cerna, K. & Müller, C. (2020)Learning for Life: A Workshop Report
IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 5–9
[BibTeX] [Download PDF]@article{cerna_learning_2020-2, title = {Learning for {Life}: {A} {Workshop} {Report}}, volume = {17}, url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf}, number = {2}, journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)}, author = {Cerna, Katerina and Müller, Claudia}, year = {2020}, keywords = {italg}, pages = {5--9}, } -
Kaspar, H. & Müller, C. (2020)Socio-technical systems as “machines for learning”
IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 10–19
[BibTeX] [Download PDF]@article{kaspar_socio-technical_2020, title = {Socio-technical systems as “machines for learning”}, volume = {17}, url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf}, number = {2}, journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)}, author = {Kaspar, Heidi and Müller, Claudia}, year = {2020}, keywords = {italg}, pages = {10--19}, } -
Shawar, S. (2020)Action Research in Virtual Reality: Glimpses from Palestine Application (Virtual Time-Machine Tour)
Thesis, Siegen
[BibTeX] [Abstract] [Download PDF]Since 1948, the Palestinian refugees are not allowed to go back to Palestine. The existence of the Israeli state prevented the Palestinian refugees to get back to their homes. Their houses and villages were depopulated and demolished. Traveling to Palestine could be intimidating for some people due to the perception that the western media have shown about the country. Palestinian refugees need to have access to see Palestine. Anybody who wants to visit the country, but has political situation concerns, must experience or see what to expect of a visit to Palestine. Action research was the concept of developing Glimpses from Palestine Virtual Reality application. The application development was based on the insights that were collected from interviews. The rebuilding of one of the demolished villages in Virtual Reality has given the application a historical and political aspect. The results show a strong connection between the second and third generations of Palestinians and Palestine. The transition of stories from grandparents to grandchildren in the diaspora and their effect on maintaining a strong relationship with the country. Also, the results showed the effect that Glimpses from Palestine has on people to preserve the value of their country and villages. This research explores the Virtual Reality as a new approach for documenting and displaying the historical events and facts of a country as Palestine, that the history and the demography of the country were changed due to political conflict.
@phdthesis{shawar_action_2020, address = {Siegen}, type = {Thesis}, title = {Action {Research} in {Virtual} {Reality}: {Glimpses} from {Palestine} {Application} ({Virtual} {Time}-{Machine} {Tour})}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/09/Master_Thesis_geschwaerzt.pdf}, abstract = {Since 1948, the Palestinian refugees are not allowed to go back to Palestine. The existence of the Israeli state prevented the Palestinian refugees to get back to their homes. Their houses and villages were depopulated and demolished. Traveling to Palestine could be intimidating for some people due to the perception that the western media have shown about the country. Palestinian refugees need to have access to see Palestine. Anybody who wants to visit the country, but has political situation concerns, must experience or see what to expect of a visit to Palestine. Action research was the concept of developing Glimpses from Palestine Virtual Reality application. The application development was based on the insights that were collected from interviews. The rebuilding of one of the demolished villages in Virtual Reality has given the application a historical and political aspect. The results show a strong connection between the second and third generations of Palestinians and Palestine. The transition of stories from grandparents to grandchildren in the diaspora and their effect on maintaining a strong relationship with the country. Also, the results showed the effect that Glimpses from Palestine has on people to preserve the value of their country and villages. This research explores the Virtual Reality as a new approach for documenting and displaying the historical events and facts of a country as Palestine, that the history and the demography of the country were changed due to political conflict.}, language = {English}, school = {University of Siegen}, author = {Shawar, Samer}, year = {2020}, keywords = {Thesis}, } -
Weibert, A., Aal, K., Krüger, M., Ahmadi, M., Stevens, G. & Wulf, V. (2020)COMPUTATIONAL MAKING WITH, Designing Constructionist Futures: The Art, Theory, and Practice of Learning Designs
IN Designing Constructionist Futures: The Art, Theory, and Practice of Learning Designs
[BibTeX]@incollection{weibert_computational_2020, title = {{COMPUTATIONAL} {MAKING} {WITH}, {Designing} {Constructionist} {Futures}: {The} {Art}, {Theory}, and {Practice} of {Learning} {Designs}}, isbn = {978-0-262-53984-5}, language = {en}, booktitle = {Designing {Constructionist} {Futures}: {The} {Art}, {Theory}, and {Practice} of {Learning} {Designs}}, publisher = {MIT Press}, author = {Weibert, Anne and Aal, Konstantin and Krüger, Maximilian and Ahmadi, Michael and Stevens, Gunnar and Wulf, Volker}, year = {2020}, note = {Google-Books-ID: ehUAEAAAQBAJ}, pages = {185--191}, } -
Hohmann, V., Paluch, R., Krueger, M., Meis, M. & Grimm, G. (2020)The Virtual Reality Lab: Realization and Application of Virtual Sound Environments.
IN Ear and hearing, Vol. 41 Suppl 1, Pages: 31S–38S doi:10.1097/AUD.0000000000000945
[BibTeX] [Abstract]To assess perception with and performance of modern and future hearing devices with advanced adaptive signal processing capabilities, novel evaluation methods are required that go beyond already established methods. These novel methods will simulate to a certain extent the complexity and variability of acoustic conditions and acoustic communication styles in real life. This article discusses the current state and the perspectives of virtual reality technology use in the lab for designing complex audiovisual communication environments for hearing assessment and hearing device design and evaluation. In an effort to increase the ecological validity of lab experiments, that is, to increase the degree to which lab data reflect real-life hearing-related function, and to support the development of improved hearing-related procedures and interventions, this virtual reality lab marks a transition from conventional (audio-only) lab experiments to the field. The first part of the article introduces and discusses the notion of the communication loop as a theoretical basis for understanding the factors that are relevant for acoustic communication in real life. From this, requirements are derived that allow an assessment of the extent to which a virtual reality lab reflects these factors, and which may be used as a proxy for ecological validity. The most important factor of real-life communication identified is a closed communication loop among the actively behaving participants. The second part of the article gives an overview of the current developments towards a virtual reality lab at Oldenburg University that aims at interactive and reproducible testing of subjects with and without hearing devices in challenging communication conditions. The extent to which the virtual reality lab in its current state meets the requirements defined in the first part is discussed, along with its limitations and potential further developments. Finally, data are presented from a qualitative study that compared subject behavior and performance in two audiovisual environments presented in the virtual reality lab-a street and a cafeteria-with the corresponding field environments. The results show similarities and differences in subject behavior and performance between the lab and the field, indicating that the virtual reality lab in its current state marks a step towards more ecological validity in lab-based hearing and hearing device research, but requires further development towards higher levels of ecological validity.
@article{hohmann_virtual_2020, title = {The {Virtual} {Reality} {Lab}: {Realization} and {Application} of {Virtual} {Sound} {Environments}.}, volume = {41 Suppl 1}, issn = {1538-4667 (Electronic)}, doi = {10.1097/AUD.0000000000000945}, abstract = {To assess perception with and performance of modern and future hearing devices with advanced adaptive signal processing capabilities, novel evaluation methods are required that go beyond already established methods. These novel methods will simulate to a certain extent the complexity and variability of acoustic conditions and acoustic communication styles in real life. This article discusses the current state and the perspectives of virtual reality technology use in the lab for designing complex audiovisual communication environments for hearing assessment and hearing device design and evaluation. In an effort to increase the ecological validity of lab experiments, that is, to increase the degree to which lab data reflect real-life hearing-related function, and to support the development of improved hearing-related procedures and interventions, this virtual reality lab marks a transition from conventional (audio-only) lab experiments to the field. The first part of the article introduces and discusses the notion of the communication loop as a theoretical basis for understanding the factors that are relevant for acoustic communication in real life. From this, requirements are derived that allow an assessment of the extent to which a virtual reality lab reflects these factors, and which may be used as a proxy for ecological validity. The most important factor of real-life communication identified is a closed communication loop among the actively behaving participants. The second part of the article gives an overview of the current developments towards a virtual reality lab at Oldenburg University that aims at interactive and reproducible testing of subjects with and without hearing devices in challenging communication conditions. The extent to which the virtual reality lab in its current state meets the requirements defined in the first part is discussed, along with its limitations and potential further developments. Finally, data are presented from a qualitative study that compared subject behavior and performance in two audiovisual environments presented in the virtual reality lab-a street and a cafeteria-with the corresponding field environments. The results show similarities and differences in subject behavior and performance between the lab and the field, indicating that the virtual reality lab in its current state marks a step towards more ecological validity in lab-based hearing and hearing device research, but requires further development towards higher levels of ecological validity.}, language = {eng}, number = {Suppl 1}, journal = {Ear and hearing}, author = {Hohmann, Volker and Paluch, Richard and Krueger, Melanie and Meis, Markus and Grimm, Giso}, year = {2020}, pmid = {33105257}, keywords = {italg}, pages = {31S--38S}, } -
Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R. & Wulf, V. (2020)Insights from an Exergame-Based Training System for People with Dementia and Their Caregivers
IN Brankaert, R. & Kenning, G. (Eds.), HCI and Design in the Context of Dementia Cham doi:10.1007/978-3-030-32835-1_18
[BibTeX] [Abstract] [Download PDF]As a result of aging societies, the prevalence of dementia, and accordingly the need for care is increasing. The use of information and communication (ICT)-based technologies may facilitate and promote a self-sustaining lifestyle for people with dementia and their caregivers. In this article, the authors provide results from a design study of an ICT-based system to support activity and mobility for people with dementia and their care-network. The authors investigated practices, attitudes and the social contexts of 26 people with dementia and their caregivers and designed an ICT-based prototype system that was evaluated afterwards in a four-month evaluation study. Here, the goal was to assess usability, user experience and acceptance and to analyze the effects of system usage on physical, cognitive and socio-emotional conditions of people with dementia and their caregivers. Our results indicate that the system supports people with dementia and their related caregivers partly during their social and daily activities and improves their quality of life. Furthermore, results suggest that motivation, collaboration and cooperation among the parties involved were increased by using the system. Integration and social embeddedness of ICT-based systems into the daily lives of people is the key for long-term and sustainable use. However, the involvement of caregivers and stakeholders seems to be an additional facilitating factor for daily life integration and may promote long-term use.
@incollection{unbehaun_insights_2020, address = {Cham}, series = {Human–{Computer} {Interaction} {Series}}, title = {Insights from an {Exergame}-{Based} {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}}, isbn = {978-3-030-32835-1}, url = {https://doi.org/10.1007/978-3-030-32835-1_18}, abstract = {As a result of aging societies, the prevalence of dementia, and accordingly the need for care is increasing. The use of information and communication (ICT)-based technologies may facilitate and promote a self-sustaining lifestyle for people with dementia and their caregivers. In this article, the authors provide results from a design study of an ICT-based system to support activity and mobility for people with dementia and their care-network. The authors investigated practices, attitudes and the social contexts of 26 people with dementia and their caregivers and designed an ICT-based prototype system that was evaluated afterwards in a four-month evaluation study. Here, the goal was to assess usability, user experience and acceptance and to analyze the effects of system usage on physical, cognitive and socio-emotional conditions of people with dementia and their caregivers. Our results indicate that the system supports people with dementia and their related caregivers partly during their social and daily activities and improves their quality of life. Furthermore, results suggest that motivation, collaboration and cooperation among the parties involved were increased by using the system. Integration and social embeddedness of ICT-based systems into the daily lives of people is the key for long-term and sustainable use. However, the involvement of caregivers and stakeholders seems to be an additional facilitating factor for daily life integration and may promote long-term use.}, language = {en}, urldate = {2021-04-16}, booktitle = {{HCI} and {Design} in the {Context} of {Dementia}}, publisher = {Springer International Publishing}, author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Wulf, Volker}, editor = {Brankaert, Rens and Kenning, Gail}, year = {2020}, doi = {10.1007/978-3-030-32835-1_18}, pages = {289--301}, } -
Engelbutzeder, P., Cerna, K., Randall, D., Lawo, D., Müller, C., Stevens, G. & Wulf, V. (2020)Investigating the use of digital artifacts in a community project of sustainable food practices: ‚My chili blossoms‘
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–4 doi:10.1145/3419249.3420089
[BibTeX] [Abstract] [Download PDF]Research on food practices has become more common among scholars of HCI in recent years. Human-Food-Interaction (HFI) looks into the interplay of humans, food and technology. HFI, even so, has paid relatively little attention to the more collective elements of food practice, including social bonding [1]. The modest project we describe below aimed to say something about the use of digital artifacts to support community engagement for sustainable food practices. We participated, as action researchers (see [2]) in a grassroots movement that instigated a project around learning about food growing, using digital means to bring interested people together during times of physical distancing: In the project Vegetables seek a home, people from various backgrounds ‘adopted’ a chili-plant, they are invited to share what they like in a Telegram-Group, and to get learning-modules via a mailing-list. Through an analysis of the communal effort to actualize the project (video-calls, Telegram, wechange.de) and the content of the Telegram-Group for the chili-plant adopting parents and experts, we suggest some design implications for grassroots communities and sustainable food practice. In future research we intend an iterative design to support the community and its project, utilizing Holmgren’s 12 principles of permaculture design.
@inproceedings{engelbutzeder_investigating_2020, address = {New York, NY, USA}, series = {{NordiCHI} '20}, title = {Investigating the use of digital artifacts in a community project of sustainable food practices: '{My} chili blossoms'}, isbn = {978-1-4503-7579-5}, shorttitle = {Investigating the use of digital artifacts in a community project of sustainable food practices}, url = {https://doi.org/10.1145/3419249.3420089}, doi = {10.1145/3419249.3420089}, abstract = {Research on food practices has become more common among scholars of HCI in recent years. Human-Food-Interaction (HFI) looks into the interplay of humans, food and technology. HFI, even so, has paid relatively little attention to the more collective elements of food practice, including social bonding [1]. The modest project we describe below aimed to say something about the use of digital artifacts to support community engagement for sustainable food practices. We participated, as action researchers (see [2]) in a grassroots movement that instigated a project around learning about food growing, using digital means to bring interested people together during times of physical distancing: In the project Vegetables seek a home, people from various backgrounds ‘adopted’ a chili-plant, they are invited to share what they like in a Telegram-Group, and to get learning-modules via a mailing-list. Through an analysis of the communal effort to actualize the project (video-calls, Telegram, wechange.de) and the content of the Telegram-Group for the chili-plant adopting parents and experts, we suggest some design implications for grassroots communities and sustainable food practice. In future research we intend an iterative design to support the community and its project, utilizing Holmgren's 12 principles of permaculture design.}, urldate = {2021-04-15}, booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}}, publisher = {Association for Computing Machinery}, author = {Engelbutzeder, Philip and Cerna, Katerina and Randall, Dave and Lawo, Dennis and M\üller, Claudia and Stevens, Gunnar and Wulf, Volker}, month = oct, year = {2020}, keywords = {Community, Learning, Sustainability, italg, Food, Grassroots, HFI, Sustainable HCI}, pages = {1--4}, } -
Pakusch, C., Bossauer, P. & Stevens, G. (2020)The Unintended Social Consequences of Driverless Mobility Services – How will Taxi Drivers and their Customers Be Affected?
, Bristol, UK doi:10.1145/3401335.3401346
[BibTeX] [Download PDF]@book{pakusch_unintended_2020, address = {Bristol, UK}, title = {The {Unintended} {Social} {Consequences} of {Driverless} {Mobility} {Services} – {How} will {Taxi} {Drivers} and their {Customers} {Be} {Affected}?}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2020/06/Social-Consequences_Preprint.pdf}, author = {Pakusch, Christina and Bossauer, Paul and Stevens, Gunnar}, year = {2020}, doi = {10.1145/3401335.3401346}, annote = {Publication Title: ICT4S2020}, } -
Habscheid, S., Hrncal, C., Carros, F. & Lüssem, J. (2020)Professionelle Emotionalität und humanoide Robotik in der institutionellen Kommunikation
IN Gruber, H., Spitzmüller, J. & de Cillia, R. (Eds.), Institutionelle und organisationale Kommunikation Theorie, Methodologie, Empirie und Kritik (Kommunikation im Fokus – Arbeiten zur Angewandten Linguistik) Wien
[BibTeX] [Download PDF]@incollection{habscheid_professionelle_2020, address = {Wien}, edition = {Band 9}, title = {Professionelle {Emotionalität} und humanoide {Robotik} in der institutionellen {Kommunikation}}, isbn = {978-3-8471-1125-2}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2020/03/9783847011255.1.169.pdf}, booktitle = {Institutionelle und organisationale {Kommunikation} {Theorie}, {Methodologie}, {Empirie} und {Kritik} ({Kommunikation} im {Fokus} – {Arbeiten} zur {Angewandten} {Linguistik})}, publisher = {Vienna University Press bei V\&R unipress}, author = {Habscheid, Stephan and Hrncal, Christine and Carros, Felix and Lüssem, Jens}, editor = {Gruber, Helmut and Spitzmüller, Jürgen and de Cillia, Rudolf}, year = {2020}, pages = {169--188}, } -
Pakusch, C. (2020)Technology assessment of autonomous driving – are shared autonomous vehicles ecologically and socially sustainable?
doi:10.25819/ubsi/8475
[BibTeX] [Abstract] [Download PDF]Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.
@article{pakusch_technology_2020, title = {Technology assessment of autonomous driving – are shared autonomous vehicles ecologically and socially sustainable?}, copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International}, url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1846}, doi = {10.25819/ubsi/8475}, abstract = {Since its advent, the sustainability effects of the modern sharing economy have been the subject of controversial debate. While its potential was initially discussed in terms of post-ownership development with a view to decentralizing value creation and increasing social capital and environmental relief through better utilization of material goods, critics have become increasingly loud in recent years. Many people hoped that carsharing could lead to development away from ownership towards flexible use and thus more resource-efficient mobility. However, carsharing remains niche, and while many people like the idea in general, they appear to consider carsharing to not be advantageous as a means of transport in terms of cost, flexibility, and comfort. A key innovation that could elevate carsharing from its niche existence in the future is autonomous driving. This technology could help shared mobility gain a new boost by allowing it to overcome the weaknesses of the present carsharing business model. Flexibility and comfort could be greatly enhanced with shared autonomous vehicles (SAVs), which could simultaneously offer benefits in terms of low cost, and better use of time without the burden of vehicle ownership. However, it is not the technology itself that is sustainable; rather, sustainability depends on the way in which this technology is used. Hence, it is necessary to make a prospective assessment of the direct and indirect (un)sustainable effects before or during the development of a technology in order to incorporate these findings into the design and decision-making process. Transport research has been intensively analyzing the possible economic, social, and ecological consequences of autonomous driving for several years. However, research lacks knowledge about the consequences to be expected from shared autonomous vehicles. Moreover, previous findings are mostly based on the knowledge of experts, while potential users are rarely included in the research. To address this gap, this thesis contributes to answering the questions of what the ecological and social impacts of the expected concept of SAVs will be. In my thesis, I study in particular the ecological consequences of SAVs in terms of the potential modal shifts they can induce as well as their social consequences in terms of potential job losses in the taxi industry. Regarding this, I apply a user-oriented, mixed-method technology assessment approach that complements existing, expert-oriented technology assessment studies on autonomous driving that have so far been dominated by scenario analyses and simulations. To answer the two questions, I triangulated the method of scenario analysis and qualitative and quantitative user studies. The empirical studies provide evidence that the automation of mobility services such as carsharing may to a small extent foster a shift from the private vehicle towards mobility on demand. However, findings also indicate that rebound effects are to be expected: Significantly more users are expected to move away from the more sustainable public transportation, leading to an overcompensation of the positive modal shift effects by the negative modal shift effects. The results show that a large proportion of the taxi trips carried out can be re-placed by SAVs, making the profession of taxi driver somewhat obsolete. However, interviews with taxi drivers themselves revealed that the services provided by the drivers go beyond mere transport, so that even in the age of SAVs, the need for human assistance will continue – though to a smaller extent. Given these findings, I see action potential at different levels: users, mobility service providers, and policymakers. Regarding environmental and social impacts resulting from the use of SAVs, there is a strong conflict of objectives among users, potential SAV operators, and sustainable environmental and social policies. In order to strengthen the positive effects and counteract the negative effects, such as unintended modal shifts, policies may soon have to regulate the design of SAVs and their introduction. A key starting point for transport policy is to promote the use of more environmentally friendly means of transport, in particular by making public transportation attractive and, if necessary, by making the use of individual motorized mobility less attractive. The taxi industry must face the challenges of automation by opening up to these developments and focusing on service orientation – to strengthen the drivers’ main unique selling point compared to automated technology. Assessing the impacts of the not-yet-existing generally involves great uncertainty. With the results of my work, however, I would like to argue that a user-oriented technology assessment can usefully complement the findings of classic methods of technology assessment and can iteratively inform the development process regarding technology and regulation.}, language = {en}, urldate = {2021-04-15}, author = {Pakusch, Christina}, year = {2020}, keywords = {thesis}, annote = {Accepted: 2021-02-22T09:19:16Z}, } -
Syed, H. A., Schorch, M., Hassan, S. S., Skudelny, S., Grinko, M. & Pipek, V. (2020)From technology adoption to organizational resilience: A current research perspective
IN Radtke, Jörg (Hrsg.) ; Klesel, Michael (Hrsg.) ; Niehaves, Björn (Hrsg.): New perspectives on digitalization: Local issues and global impact. Siegen: Universitätsbibliothek Siegen, 2020. – DOI http://dx.doi.org/10.25819/ubsi/1894, S. 84 – 92 doi:10.25819/ubsi/2778
[BibTeX] [Abstract] [Download PDF]Digitalization is an ever-increasing phenomenon and is being focused in all prominent research communities around the world. When it comes to businesses, the concept of digitalization can have its far-reaching impacts due to the diverseness of business and distinctiveness of their capabilities. Small and medium enterprises (SMEs) are of dire importance in this research arena, due to their immense share in global economy and organizational characteristics. The concept of digitalization needs special attention for these business specimens. Technology adoption models need to be built which can transcend the utility of digitalization and digital technologies in SMEs. We propose a hypothetical technology adoption model for increasing the digital maturity in small and medium business organizations and further proposing that matured digitalization will lead to centralized business continuity infrastructure which can boost the organizational resilience.
@article{syed_technology_2020, title = {From technology adoption to organizational resilience: {A} current research perspective}, copyright = {Attribution-NonCommercial-NoDerivatives 4.0 International}, shorttitle = {From technology adoption to organizational resilience}, url = {https://dspace.ub.uni-siegen.de/handle/ubsi/1633}, doi = {10.25819/ubsi/2778}, abstract = {Digitalization is an ever-increasing phenomenon and is being focused in all prominent research communities around the world. When it comes to businesses, the concept of digitalization can have its far-reaching impacts due to the diverseness of business and distinctiveness of their capabilities. Small and medium enterprises (SMEs) are of dire importance in this research arena, due to their immense share in global economy and organizational characteristics. The concept of digitalization needs special attention for these business specimens. Technology adoption models need to be built which can transcend the utility of digitalization and digital technologies in SMEs. We propose a hypothetical technology adoption model for increasing the digital maturity in small and medium business organizations and further proposing that matured digitalization will lead to centralized business continuity infrastructure which can boost the organizational resilience.}, language = {en}, urldate = {2021-04-15}, journal = {Radtke, Jörg (Hrsg.) ; Klesel, Michael (Hrsg.) ; Niehaves, Björn (Hrsg.): New perspectives on digitalization: Local issues and global impact. Siegen: Universitätsbibliothek Siegen, 2020. - DOI http://dx.doi.org/10.25819/ubsi/1894, S. 84 - 92}, author = {Syed, Hussain Abid and Schorch, Marén and Hassan, Sohaib S. and Skudelny, Sascha and Grinko, Margarita and Pipek, Volkmar}, year = {2020}, annote = {Accepted: 2020-11-06T11:48:13Z}, } -
Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2020)Living Labs als feministische Forschungsinfrastrukturen: Lessons Learned eines dreijährigen Gender-Projekts
Mensch und Computer 2020-Workshopband., Pages: 3
[BibTeX] [Abstract]In diesem Positionspapier berichten wir von unseren Erfahrungen eines feministischen Living-Lab-Projekts.
@inproceedings{ahmadi_living_2020, title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Lessons} {Learned} eines dreijährigen {Gender}-{Projekts}}, abstract = {In diesem Positionspapier berichten wir von unseren Erfahrungen eines feministischen Living-Lab-Projekts.}, language = {de}, booktitle = {Mensch und {Computer} 2020-{Workshopband}}, author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola}, year = {2020}, pages = {3}, } -
Alizadeh, F., Esau, M., Stevens, G. & Cassens, L. (2020)eXplainable AI: Take one Step Back, Move two Steps forward
doi:10.18420/muc2020-ws111-369
[BibTeX] [Abstract] [Download PDF]In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.
@article{alizadeh_explainable_2020, title = {{eXplainable} {AI}: {Take} one {Step} {Back}, {Move} two {Steps} forward}, shorttitle = {{eXplainable} {AI}}, url = {http://dl.gi.de/handle/20.500.12116/33513}, doi = {10.18420/muc2020-ws111-369}, abstract = {In 1991 the researchers at the center for the Learning Sciences of Carnegie Mellon University were confronted with the confusing question of “where is AI” from the users, who were interacting with AI but did not realize it. Three decades of research and we are still facing the same issue with the AItechnology users. In the lack of users’ awareness and mutual understanding of AI-enabled systems between designers and users, informal theories of the users about how a system works (“Folk theories”) become inevitable but can lead to misconceptions and ineffective interactions. To shape appropriate mental models of AI-based systems, explainable AI has been suggested by AI practitioners. However, a profound understanding of the current users’ perception of AI is still missing. In this study, we introduce the term “Perceived AI” as “AI defined from the perspective of its users”. We then present our preliminary results from deep-interviews with 50 AItechnology users, which provide a framework for our future research approach towards a better understanding of PAI and users’ folk theories.}, language = {en}, urldate = {2021-04-15}, author = {Alizadeh, Fatemeh and Esau, Margarita and Stevens, Gunnar and Cassens, Lena}, year = {2020}, note = {Accepted: 2020-08-18T15:19:49Z Publisher: Gesellschaft für Informatik e.V.}, } -
Bossauer, P., Schreiber, D., Neifer, T., Pakusch, C. & Stevens, G. (2020)Dezentralisierung der Sharing Economy – Potentiale Blockchain-basierter Sharing-Plattformen
Wirtschaftsinformatik. doi:10.30844/wi_2020_b3-bossauer
[BibTeX] [Abstract]Bei genauer Betrachtung heutiger Sharing Plattformen wie AirBnB, Uber, Drivy oder Fairleihen fallt auf, dass diese eines gemein haben. Als Plattformokonomien basieren sie auf mindestens zwei Nutzergruppen, Anbietern und Nachfragern fur Guter oder Dienstleistungen. Ein Problem solcher zweioder mehrseitigen Markte ist jedoch haufig, dass der Wertezuwachs, der durch die Nutzer generiert wird, nicht gleichmasig unter der Plattform und den aktiven Nutzern verteilt wird, sondern meist ausschlieslich als Gewinn an die Plattformen geht. Mit der Blockchain-Technologie konnte dieses Problem gelost werden, indem der Informations- und Wertetransfer sicher und dezentral organisiert wird und viele Funktionen traditioneller Intermediare dadurch obsolet werden. Diese Arbeit bietet einen Uberblick uber Anwendungsfelder und das Grundkonzept der Sharing Economy. Wir zeigen auf, wie sich Geschaftsmodelle und Infrastrukturen in einer Blockchain abbilden lassen, welche Potentiale eine Blockchain-basierte Infrastruktur bietet, wann diese in der Sharing Economy sinnvoll sein kann und welche Probleme dadurch gelost werden konnen.
@inproceedings{bossauer_dezentralisierung_2020, title = {Dezentralisierung der {Sharing} {Economy} - {Potentiale} {Blockchain}-basierter {Sharing}-{Plattformen}}, doi = {10.30844/wi_2020_b3-bossauer}, abstract = {Bei genauer Betrachtung heutiger Sharing Plattformen wie AirBnB, Uber, Drivy oder Fairleihen fallt auf, dass diese eines gemein haben. Als Plattformokonomien basieren sie auf mindestens zwei Nutzergruppen, Anbietern und Nachfragern fur Guter oder Dienstleistungen. Ein Problem solcher zweioder mehrseitigen Markte ist jedoch haufig, dass der Wertezuwachs, der durch die Nutzer generiert wird, nicht gleichmasig unter der Plattform und den aktiven Nutzern verteilt wird, sondern meist ausschlieslich als Gewinn an die Plattformen geht. Mit der Blockchain-Technologie konnte dieses Problem gelost werden, indem der Informations- und Wertetransfer sicher und dezentral organisiert wird und viele Funktionen traditioneller Intermediare dadurch obsolet werden. Diese Arbeit bietet einen Uberblick uber Anwendungsfelder und das Grundkonzept der Sharing Economy. Wir zeigen auf, wie sich Geschaftsmodelle und Infrastrukturen in einer Blockchain abbilden lassen, welche Potentiale eine Blockchain-basierte Infrastruktur bietet, wann diese in der Sharing Economy sinnvoll sein kann und welche Probleme dadurch gelost werden konnen.}, booktitle = {Wirtschaftsinformatik}, author = {Bossauer, Paul and Schreiber, D. and Neifer, Thomas and Pakusch, Christina and Stevens, Gunnar}, year = {2020}, } -
Ertl, T., Aal, K., Diraoui, H., Tolmie, P. & Wulf, V. (2020)Psychosocial ICT: The Potential, Challenges and Benefits of Self-help Tools for Refugees with Negative Mental Stress
doi:10.18420/ecscw2020_ep11
[BibTeX] [Abstract] [Download PDF]Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.
@article{ertl_psychosocial_2020, title = {Psychosocial {ICT}: {The} {Potential}, {Challenges} and {Benefits} of {Self}-help {Tools} for {Refugees} with {Negative} {Mental} {Stress}}, issn = {2510-2591}, shorttitle = {Psychosocial {ICT}}, url = {https://dl.eusset.eu/handle/20.500.12015/3404}, doi = {10.18420/ecscw2020_ep11}, abstract = {Information and Communication Technology (ICT) has penetrated almost all areas of life today and has the potential to create positive change. This paper addresses the opportunities offered by ICT for improving the resilience and psychosocial well-being of refugees who have experienced mentally stressful events when forced to leave their home country and seek shelter in a different host country. We want to distinguish between perceived stress and clinically-defined trauma, for which therapeutic interventions require direct personal contact with psychological experts. However, we also want to focus on the digital possibilities that currently exist to support establishing this kind of personal connection. Many refugees need to seek psychological help, but social, economic and cultural barriers hold them back. Our qualitative study with refugees, psychologists and volunteers provides insights into how refugees deal with their mental issues and the challenges they face in everyday life. We aim to show that ICT can play a major role in terms of addressing awareness and self-empowerment as an entry point for this vulnerable group. We also discuss the potential challenges and benefits of ICT for refugees seeking to recover their mental stability.}, language = {en}, urldate = {2021-04-15}, author = {Ertl, Tanja and Aal, Konstantin and Diraoui, Hoda and Tolmie, Peter and Wulf, Volker}, year = {2020}, note = {Accepted: 2020-06-05T23:52:33Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, keywords = {italg}, } -
Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F., Reuter, V., Naegele, G., Bevilacqua, R., Kaspar, H. & Otto, U. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults
IN European Society for Socially Embedded Technologies (EUSSET), Vol. vol. 4, no. 2, Pages: 12 doi:10.18420/ecscw2020_ws04
[BibTeX] [Abstract] [Download PDF]In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design. In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.
@article{cerna_learning_2020, series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}}, title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults}, volume = {vol. 4, no. 2}, issn = {2510-2591}, shorttitle = {Learning for life}, url = {https://dl.eusset.eu/handle/20.500.12015/4062}, doi = {10.18420/ecscw2020_ws04}, abstract = {In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design. In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.}, language = {en}, urldate = {2021-04-15}, journal = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reuter, Verena and Naegele, Gerhard and Bevilacqua, Roberta and Kaspar, Heidi and Otto, Ulrich}, year = {2020}, note = {Accepted: 2020-06-15T07:28:12Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, keywords = {italg}, pages = {12}, } -
Stevens, G. & Bossauer, P. (2020)Who do you trust: Peers or Technology? A conjoint analysis about computational reputation mechanisms
doi:10.18420/ecscw2020_ep01
[BibTeX] [Abstract] [Download PDF]Peer-to-peer sharing platforms are taking over an increasingly important role in the platform economy due to their sustainable business model. By sharing private goods and services, the challenge arises to build trust between peers online mostly without any kind of physical presence. Peer rating has been proven as an important mechanism. In this paper, we explore the concept called Trust Score, a computational rating mechanism adopted from car telematics, which can play a similar role in carsharing. For this purpose, we conducted a conjoint analysis where 77 car owners chose between fictitious user profiles. Our results show that in our experiment the telemetric-based score slightly outperforms the peer rating in the decision process, while the participants perceived the peer rating more helpful in retrospect. Further, we discuss potential benefits with regard to existing shortcomings of user rating, but also various concerns that should be considered in concepts like telemetric-based reputation mechanism that supplements existing trust factors such as user ratings.
@article{stevens_who_2020, title = {Who do you trust: {Peers} or {Technology}? {A} conjoint analysis about computational reputation mechanisms}, issn = {2510-2591}, shorttitle = {Who do you trust}, url = {https://dl.eusset.eu/handle/20.500.12015/3402}, doi = {10.18420/ecscw2020_ep01}, abstract = {Peer-to-peer sharing platforms are taking over an increasingly important role in the platform economy due to their sustainable business model. By sharing private goods and services, the challenge arises to build trust between peers online mostly without any kind of physical presence. Peer rating has been proven as an important mechanism. In this paper, we explore the concept called Trust Score, a computational rating mechanism adopted from car telematics, which can play a similar role in carsharing. For this purpose, we conducted a conjoint analysis where 77 car owners chose between fictitious user profiles. Our results show that in our experiment the telemetric-based score slightly outperforms the peer rating in the decision process, while the participants perceived the peer rating more helpful in retrospect. Further, we discuss potential benefits with regard to existing shortcomings of user rating, but also various concerns that should be considered in concepts like telemetric-based reputation mechanism that supplements existing trust factors such as user ratings.}, language = {en}, urldate = {2021-04-16}, author = {Stevens, Gunnar and Bossauer, Paul}, year = {2020}, note = {Accepted: 2020-06-05T23:52:33Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F. & Reu, V. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults
Proceedings of 18th European Conference on Computer-Supported Cooperative Work., Publisher: European Society for Socially Embedded Technologies (EUSSET), Pages: 6
[BibTeX] [Abstract]In this position paper, we take a concept – or parts of it – and run away with it (Mol 2002) to explore its potential to better understand the non/appropriation of technologies by people in later life. We introduce the concept of the city as a machine for learning developed by Colin McFarlane (2011) in the field of urban studies. We identify elements we consider inspiring for the study of socio-technical systems, translate them to smaller entities of human-technology interactions and test their usability to analyze how older people in later life integrate digital technologies in their everyday lives. We do so from two distinct vantage points, i.e. empirical contexts: A participatory design project of a neighborhood platform and related privacy issues from the perspective of older tenants, and the introduction of a new automated emergency call system in seniors’ apartments in a serviced senior living facility. We conclude with the suggestion to understand the concept “machine for learning” as a normative notion and a claim to accept the challenge it implies.
@inproceedings{cerna_learning_2020-1, title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults}, abstract = {In this position paper, we take a concept – or parts of it – and run away with it (Mol 2002) to explore its potential to better understand the non/appropriation of technologies by people in later life. We introduce the concept of the city as a machine for learning developed by Colin McFarlane (2011) in the field of urban studies. We identify elements we consider inspiring for the study of socio-technical systems, translate them to smaller entities of human-technology interactions and test their usability to analyze how older people in later life integrate digital technologies in their everyday lives. We do so from two distinct vantage points, i.e. empirical contexts: A participatory design project of a neighborhood platform and related privacy issues from the perspective of older tenants, and the introduction of a new automated emergency call system in seniors’ apartments in a serviced senior living facility. We conclude with the suggestion to understand the concept “machine for learning” as a normative notion and a claim to accept the challenge it implies.}, language = {en}, booktitle = {Proceedings of 18th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}}, publisher = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reu, Verena}, year = {2020}, keywords = {italg}, pages = {6}, } -
Hahn, A., Pakusch, C. & Stevens, G. (2020)Die Zukunft der Bushaltestelle vor dem Hintergrund von Mobility-as-a-Service – Eine qualitative Betrachtung des öffentlichen Personennahverkehrs in Deutschland
IN HMD Praxis der Wirtschaftsinformatik, Pages: 18
[BibTeX] [Abstract]In the recent past, the Federal Republic of Germany has experienced an increase in diesel driving bans in large cities. At the same time, large cities are becoming increasingly popular as the centre of life. Transport companies need to offer the population sustainable mobility solutions that enable maximum flexibility. Modern Mobility-as-a-Service-concepts and innovations in mobility are questioning the classic, plan-oriented, local public transport system and thus also the existence of bus stops. Qualitative expert interviews show that bus stops in city centres will change: One reason being the increasing digital networking of mobility providers and the resulting modern Mobility-as-a-Service-concepts. The results indicate that the bus stop in the inner cities will remain in the future and will be supplemented by on-demand traffic. A radical change, such as the nationwide adoption of autonomous buses, could lead to a complete renewal of the bus stop in the long term.
@article{hahn_zukunft_2020, title = {Die {Zukunft} der {Bushaltestelle} vor dem {Hintergrund} von {Mobility}-as-a-{Service} – {Eine} qualitative {Betrachtung} des öffentlichen {Personennahverkehrs} in {Deutschland}}, abstract = {In the recent past, the Federal Republic of Germany has experienced an increase in diesel driving bans in large cities. At the same time, large cities are becoming increasingly popular as the centre of life. Transport companies need to offer the population sustainable mobility solutions that enable maximum flexibility. Modern Mobility-as-a-Service-concepts and innovations in mobility are questioning the classic, plan-oriented, local public transport system and thus also the existence of bus stops. Qualitative expert interviews show that bus stops in city centres will change: One reason being the increasing digital networking of mobility providers and the resulting modern Mobility-as-a-Service-concepts. The results indicate that the bus stop in the inner cities will remain in the future and will be supplemented by on-demand traffic. A radical change, such as the nationwide adoption of autonomous buses, could lead to a complete renewal of the bus stop in the long term.}, language = {de}, journal = {HMD Praxis der Wirtschaftsinformatik}, author = {Hahn, Andreas and Pakusch, Christina and Stevens, Gunnar}, year = {2020}, pages = {18}, } -
Lawo, D., Engelbutzeder, P., Esau, M. & Stevens, G. (2020)Networks of Practices: Exploring Design Opportunities for Interconnected Practices
doi:10.18420/ecscw2020_ep03
[BibTeX] [Abstract] [Download PDF]For over a decade, researchers from the practice-centered computing community are taking social practices as a unit of design. While the first generation focused on a social practice in isolation, more recent work argues for the (inter-)connections of mutually influencing practices as the primary unit of design. We discuss these current approaches to motivate the notion of a network of practices. Utilizing the case of food practices, we construct and analyze a network populated by the answers of 60 participants. Based on this network we suggest how to identify central elements and clusters as well as points for intervention within the overall network, but also within and in-between clusters of practices. Based on this, our work critically discusses how an understanding of practices as a network could improve practice-based research and design.
@article{lawo_networks_2020, title = {Networks of {Practices}: {Exploring} {Design} {Opportunities} for {Interconnected} {Practices}}, issn = {2510-2591}, shorttitle = {Networks of {Practices}}, url = {https://dl.eusset.eu/handle/20.500.12015/3408}, doi = {10.18420/ecscw2020_ep03}, abstract = {For over a decade, researchers from the practice-centered computing community are taking social practices as a unit of design. While the first generation focused on a social practice in isolation, more recent work argues for the (inter-)connections of mutually influencing practices as the primary unit of design. We discuss these current approaches to motivate the notion of a network of practices. Utilizing the case of food practices, we construct and analyze a network populated by the answers of 60 participants. Based on this network we suggest how to identify central elements and clusters as well as points for intervention within the overall network, but also within and in-between clusters of practices. Based on this, our work critically discusses how an understanding of practices as a network could improve practice-based research and design.}, language = {en}, urldate = {2021-04-16}, author = {Lawo, Dennis and Engelbutzeder, Philip and Esau, Margarita and Stevens, Gunnar}, year = {2020}, note = {Accepted: 2020-06-05T23:52:34Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Jasche, F. & Ludwig, T. (2020)PrintARface: Supporting the Exploration of Cyber-Physical Systems through Augmented Reality
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society. New York, NY, USA, Publisher: Association for Computing Machinery doi:10.1145/3419249.3420162
[BibTeX] [Abstract] [Download PDF]The increasing functionalities and close integration of hardware and software of modern cyber-physical systems present users with distinct challenges in applying and, especially, appropriating those systems within their practices. Existing approaches to design for appropriation and the development of sociable technologies that might support users seeking to understand how to make such technologies work in a specific practice, often lack appropriate user interfaces to explain the internal and environment-related behavior of a technology. By taking the example of 3D printing, we examine how augmented reality can be used as a novel human–machine interface to ease the way for hardware-related appropriation support. Within this paper we designed, implemented and evaluated a prototype called PrintARface, that extends a physical 3D printer by incorporating virtual components. Reflections upon the evaluation of our prototype are used to provide insights that foster the development of hardware-related appropriation support by encompassing augmented reality-based human–machine interfaces.
@inproceedings{jasche_printarface_2020, address = {New York, NY, USA}, series = {{NordiCHI} '20}, title = {{PrintARface}: {Supporting} the {Exploration} of {Cyber}-{Physical} {Systems} through {Augmented} {Reality}}, isbn = {978-1-4503-7579-5}, url = {https://doi.org/10.1145/3419249.3420162}, doi = {10.1145/3419249.3420162}, abstract = {The increasing functionalities and close integration of hardware and software of modern cyber-physical systems present users with distinct challenges in applying and, especially, appropriating those systems within their practices. Existing approaches to design for appropriation and the development of sociable technologies that might support users seeking to understand how to make such technologies work in a specific practice, often lack appropriate user interfaces to explain the internal and environment-related behavior of a technology. By taking the example of 3D printing, we examine how augmented reality can be used as a novel human–machine interface to ease the way for hardware-related appropriation support. Within this paper we designed, implemented and evaluated a prototype called PrintARface, that extends a physical 3D printer by incorporating virtual components. Reflections upon the evaluation of our prototype are used to provide insights that foster the development of hardware-related appropriation support by encompassing augmented reality-based human–machine interfaces.}, booktitle = {Proceedings of the 11th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Shaping} {Experiences}, {Shaping} {Society}}, publisher = {Association for Computing Machinery}, author = {Jasche, Florian and Ludwig, Thomas}, year = {2020}, keywords = {appropriation, sociable technologies, augmented reality, 3D printing, Human–machine interface, fablab}, } -
Meurer, J., Su, N. M., de Souza, C., O’Neil, J. & Weibert, A. (2020)Proceedings of 18th European Conference on Computer-Supported Cooperative Work – Posters and Workshops
, Siegen, Germany
[BibTeX] [Download PDF]@book{meurer_proceedings_2020, address = {Siegen, Germany}, series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}}, title = {Proceedings of 18th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work} - {Posters} and {Workshops}}, isbn = {2510-2591}, shorttitle = {Remote {Collaboration} using {Mixed} {Reality}}, url = {https://dl.eusset.eu/handle/20.500.12015/3705}, language = {en}, number = {18}, urldate = {2021-04-16}, author = {Meurer, Johanna and Su, Norman Makoto and de Souza, Cleidson and O’Neil, Jacki and Weibert, Anne}, year = {2020}, note = {Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Paluch, R. (2020)Technical and Affective Practices. An Investigation of Service Robots in Nursing Environments
doi:10.18420/ecscw2020_dc08
[BibTeX] [Abstract] [Download PDF]This overview explains the first steps of a participatory design project. The aim is to evaluate a service robot for nursing with a qualitative approach and to explore technical and affective practices. The data will be analyzed with practice theory related to the grounded design paradigm. Expert interviews with five care workers and five IT specialists in the field of robotics will be conducted during 2020. Afterwards a series of participatory workshops with participants in need will be carried out focusing on the practices related to robots in caring settings.
@article{paluch_technical_2020, title = {Technical and {Affective} {Practices}. {An} {Investigation} of {Service} {Robots} in {Nursing} {Environments}}, issn = {2510-2591}, url = {https://dl.eusset.eu/handle/20.500.12015/4052}, doi = {10.18420/ecscw2020_dc08}, abstract = {This overview explains the first steps of a participatory design project. The aim is to evaluate a service robot for nursing with a qualitative approach and to explore technical and affective practices. The data will be analyzed with practice theory related to the grounded design paradigm. Expert interviews with five care workers and five IT specialists in the field of robotics will be conducted during 2020. Afterwards a series of participatory workshops with participants in need will be carried out focusing on the practices related to robots in caring settings.}, language = {en}, urldate = {2021-04-16}, author = {Paluch, Richard}, year = {2020}, note = {Accepted: 2020-06-09T15:13:50Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, keywords = {italg}, } -
Pins, D., Boden, A., Essing, B. & Stevens, G. (2020)„Miss Understandable“ – Eine Studie zur Aneignung von Sprachassistenten und dem Umgang mit Fehlinteraktionen
doi:10.1145/3404983.3405511
[BibTeX] [Abstract] [Download PDF]Diese Studie untersucht die Aneignung und Nutzung von Sprachassistenten wie Google Assistant oder Amazon Alexa in Privathaushalten. Unsere Forschung basiert auf zehn Tiefeninterviews mit Nutzern von Sprachassistenten sowie der Evaluation bestimmter Interaktionen in der Interaktions-historie. Unsere Ergebnisse illustrieren, zu welchen Anlässen Sprachassistenten im heimischen Umfeld genutzt werden, welche Strategien sich die Nutzer in der Interaktion mit Sprachassistenten angeeignet haben, wie die Interaktion abläuft und welche Schwierigkeiten sich bei der Einrichtung und Nutzung des Sprachassistenten ergeben haben. Ein besonderer Fokus der Studie liegt auf Fehlinteraktionen, also Situationen, in denen die Interaktion scheitert oder zu scheitern droht. Unsere Studie zeigt, dass das Nutzungspotenzial der Assistenten häufig nicht ausgeschöpft wird, da die Interaktion in komplexeren Anwendungsfällen häufig misslingt. Die Nutzer verwenden daher den Sprachassistenten eher in einfachen Anwendungsfällen und neue Apps und Anwendungsfälle werden gar nicht erst ausprobiert. Eine Analyse der Aneignungsstrategien, beispielsweise durch eine selbst erstellte Liste mit Befehlen, liefert Erkenntnisse für die Gestaltung von Unterstützungswerkzeugen sowie die Weiterentwicklung und Optimierung von sprachbasierten Mensch-Maschine-Interfaces.
@article{pins_miss_2020, title = {„{Miss} {Understandable}“ - {Eine} {Studie} zur {Aneignung} von {Sprachassistenten} und dem {Umgang} mit {Fehlinteraktionen}}, url = {http://dl.gi.de/handle/20.500.12116/34282}, doi = {10.1145/3404983.3405511}, abstract = {Diese Studie untersucht die Aneignung und Nutzung von Sprachassistenten wie Google Assistant oder Amazon Alexa in Privathaushalten. Unsere Forschung basiert auf zehn Tiefeninterviews mit Nutzern von Sprachassistenten sowie der Evaluation bestimmter Interaktionen in der Interaktions-historie. Unsere Ergebnisse illustrieren, zu welchen Anlässen Sprachassistenten im heimischen Umfeld genutzt werden, welche Strategien sich die Nutzer in der Interaktion mit Sprachassistenten angeeignet haben, wie die Interaktion abläuft und welche Schwierigkeiten sich bei der Einrichtung und Nutzung des Sprachassistenten ergeben haben. Ein besonderer Fokus der Studie liegt auf Fehlinteraktionen, also Situationen, in denen die Interaktion scheitert oder zu scheitern droht. Unsere Studie zeigt, dass das Nutzungspotenzial der Assistenten häufig nicht ausgeschöpft wird, da die Interaktion in komplexeren Anwendungsfällen häufig misslingt. Die Nutzer verwenden daher den Sprachassistenten eher in einfachen Anwendungsfällen und neue Apps und Anwendungsfälle werden gar nicht erst ausprobiert. Eine Analyse der Aneignungsstrategien, beispielsweise durch eine selbst erstellte Liste mit Befehlen, liefert Erkenntnisse für die Gestaltung von Unterstützungswerkzeugen sowie die Weiterentwicklung und Optimierung von sprachbasierten Mensch-Maschine-Interfaces.}, language = {de}, urldate = {2021-04-16}, author = {Pins, Dominik and Boden, Alexander and Essing, Britta and Stevens, Gunnar}, year = {2020}, note = {Accepted: 2020-09-16T07:52:33Z Publisher: ACM}, } -
Schorch, M., Seifert, F., Syed, H. A., Kotthaus, C. & Pipek, V. (2020)Doing CSCW research in small and medium enterprises: experiences, options and challenges
doi:10.18420/ecscw2020_ws02
[BibTeX] [Abstract] [Download PDF]This ECSCW workshop draws attention to research and development projects (R&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.
@article{schorch_doing_2020, title = {Doing {CSCW} research in small and medium enterprises: experiences, options and challenges}, issn = {2510-2591}, shorttitle = {Doing {CSCW} research in small and medium enterprises}, url = {https://dl.eusset.eu/handle/20.500.12015/4060}, doi = {10.18420/ecscw2020_ws02}, abstract = {This ECSCW workshop draws attention to research and development projects (R\&D) that deal with cooperative and collaborative practices in small and medium enterprises (SMEs). European companies are for the most part SMEs: nine out of every ten companies can be defined as an SME (Eurostat 2015). They cover a huge variety of branches and fields, including diverse examples such as manufacturing, construction or IT start-ups, and meanwhile, there is again a growing sphere of CSCW projects that recognize the importance of this field. The empirical methods applied in such SME centered projects include qualitative methods with participant observation, interviewing or conducting co-design workshops, but also quantitative methods like the use of questionnaires or eye-tracking systems. In the workshop, we open up for sharing and reflecting experiences of doing research in SMEs and for discussing the characteristics and challenges of this (old and new) field in CSCW.}, language = {en}, urldate = {2021-04-16}, author = {Schorch, Marén and Seifert, Fabienne and Syed, Hussain A. and Kotthaus, Christoph and Pipek, Volkmar}, year = {2020}, note = {Accepted: 2020-06-15T07:28:12Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, } -
Li, Q., Tolmie, P., Weibert, A., Schorch, M., Müller, C. & Wulf, V. (2020)E-Portfolio: value tensions encountered in documenting design case studies
IN Ethics and Information Technology, Pages: 5
[BibTeX] [Abstract]We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.
@article{li_e-portfolio_2020, title = {E-{Portfolio}: value tensions encountered in documenting design case studies}, abstract = {We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.}, language = {en}, journal = {Ethics and Information Technology}, author = {Li, Qinyu and Tolmie, Peter and Weibert, Anne and Schorch, Marén and Müller, Claudia and Wulf, Volker}, year = {2020}, keywords = {italg}, pages = {5}, }
2019
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Struzek, D., Dickel, M., Randall, D. & Müller, C. (2019)How live streaming church services promotes social participation in rural areas
IN Interactions, Vol. 27, Pages: 64–69 doi:10.1145/3373263
[BibTeX] [Download PDF]@article{struzek_how_2019, title = {How live streaming church services promotes social participation in rural areas}, volume = {27}, issn = {1072-5520}, url = {https://doi.org/10.1145/3373263}, doi = {10.1145/3373263}, number = {1}, urldate = {2021-04-16}, journal = {Interactions}, author = {Struzek, David and Dickel, Martin and Randall, Dave and Müller, Claudia}, month = dec, year = {2019}, keywords = {italg}, pages = {64--69}, } -
Ertl, T., Taugerbeck, S., Esau, M., Aal, K., Tolmie, P. & Wulf, V. (2019)The Social Mile – How (Psychosocial) ICT can Help to Promote Resocialization and to Overcome Prison
IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 248:1–248:31 doi:10.1145/3370270
[BibTeX] [Abstract] [Download PDF]There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.
@article{ertl_social_2019, title = {The {Social} {Mile} - {How} ({Psychosocial}) {ICT} can {Help} to {Promote} {Resocialization} and to {Overcome} {Prison}}, volume = {3}, url = {https://doi.org/10.1145/3370270}, doi = {10.1145/3370270}, abstract = {There is currently uncertainty in the research community as to how ICT can and should be designed in such a way that it can be convincingly integrated into the everyday lives of prison inmates. In this paper, we discuss a design fiction that closes this research gap. The descriptions and results of the study are purely fictitious. Excluded is the State of the Art as well as the description of the legal situation of prisons in Germany. The analysis of the fictional study data designed here thus refers to the real world in order to derive ethical guidelines and draw practical conclusions. It is our intention to use these results as a possible basis for further research. The paper presents results of an explorative study dealing with the design, development and evaluation of an AI-based Smart Mirror System, Prison AI 2.0, in a German prison. Prison AI 2.0 was developed for daily use and voluntarily tested by eight prisoners over a period of 12 months to gain insight into their individual and social impact, with an emphasis on its ability to actively support rehabilitation. Based on qualitative data, our findings suggest that intelligent AI-based devices can actually help promote such an outcome. Our results also confirm the valuable impact of (Psychosocial) ICT on the psychological, social and individual aspects of prison life, and in particular how prisoners used the Smart Mirror system to improve and maintain their cognitive, mental and physical state and to restore social interactions with the outside world. With the presentation of these results we want to initiate discussions about the use of ICT by prisoners in closed prisons in order to identify opportunities and risks.}, number = {GROUP}, urldate = {2021-04-16}, journal = {Proceedings of the ACM on Human-Computer Interaction}, author = {Ertl, Tanja and Taugerbeck, Sebastian and Esau, Margarita and Aal, Konstantin and Tolmie, Peter and Wulf, Volker}, month = dec, year = {2019}, keywords = {cscw, qualitative research, italg, ai-infused, digital participation, prison, prisoners, psychosocial ict, smart mirror, social participation, voice-based technology}, pages = {248:1--248:31}, } -
Taugerbeck, S., Ahmadi, M., Schorch, M., Unbehaun, D., Aal, K. & Wulf, V. (2019)Digital Participation in Prison – A Public Discourse Analysis of the Use of ICT by Inmates
IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 233:1–233:26 doi:10.1145/3361114
[BibTeX] [Abstract] [Download PDF]Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.
@article{taugerbeck_digital_2019, title = {Digital {Participation} in {Prison} - {A} {Public} {Discourse} {Analysis} of the {Use} of {ICT} by {Inmates}}, volume = {3}, url = {https://doi.org/10.1145/3361114}, doi = {10.1145/3361114}, abstract = {Digital participation has become an important issue in modern societies, typically focusing on groups prone to marginalization. From this perspective, less attention has yet been paid to imprisoned persons. Many penitentiary systems are formally characterized by the basic requirement of resocialization. Accordingly, life in prison should be largely adapted to conditions outside and to fundamental social changes, which must be considered in designing the framework for prison systems. Still, the digital opening of the prison is debated controversially, not least due to anticipated security issues. Hence, to raise awareness about challenges for digital participation of prisoners, we conducted a knowledge-sociological analysis (SKAD) of the public discourse on the use of ICT by prison inmates in Germany. We thereby seek to advance knowledge and insights from social and organizational practice arising from the use of ICT in context of total institutions and create the basis for action from a socio-informatics perspective.}, number = {GROUP}, urldate = {2021-04-16}, journal = {Proceedings of the ACM on Human-Computer Interaction}, author = {Taugerbeck, Sebastian and Ahmadi, Michael and Schorch, Marén and Unbehaun, David and Aal, Konstantin and Wulf, Volker}, month = dec, year = {2019}, keywords = {digital participation, prisoners, critical hci, discourse analysis, hci for development, qualitative methods}, pages = {233:1--233:26}, } -
Lawo, D., Engelbutzeder, P., Esau, M. & Stevens, G. (2019)Towards a Network of Practices: Identifying Central Elements to Inform Design
Proceedings of the Halfway to the Future Symposium 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–4 doi:10.1145/3363384.3363470
[BibTeX] [Abstract] [Download PDF]For over a decade researchers from the HCI community are taking social practices as a unit of design. While the first generation focused on social practice in isolation, more recent work argues for the interrelatedness of mutually influencing practices as the primary unit of analysis. We discuss these current approaches to motivate the notion of a network of practices. We argue that network theory presents a promising method to create more detailed and sophisticated models of social practices, that raise awareness about central elements and their connecting characteristics. Further on, our work identifies open questions that should be addressed in future work, to increase the benefits of the method.
@inproceedings{lawo_towards_2019, address = {New York, NY, USA}, series = {{HTTF} 2019}, title = {Towards a {Network} of {Practices}: {Identifying} {Central} {Elements} to {Inform} {Design}}, isbn = {978-1-4503-7203-9}, shorttitle = {Towards a {Network} of {Practices}}, url = {https://doi.org/10.1145/3363384.3363470}, doi = {10.1145/3363384.3363470}, abstract = {For over a decade researchers from the HCI community are taking social practices as a unit of design. While the first generation focused on social practice in isolation, more recent work argues for the interrelatedness of mutually influencing practices as the primary unit of analysis. We discuss these current approaches to motivate the notion of a network of practices. We argue that network theory presents a promising method to create more detailed and sophisticated models of social practices, that raise awareness about central elements and their connecting characteristics. Further on, our work identifies open questions that should be addressed in future work, to increase the benefits of the method.}, urldate = {2021-04-16}, booktitle = {Proceedings of the {Halfway} to the {Future} {Symposium} 2019}, publisher = {Association for Computing Machinery}, author = {Lawo, Dennis and Engelbutzeder, Philip and Esau, Margarita and Stevens, Gunnar}, month = nov, year = {2019}, keywords = {Consumption, Food Lifecycle, Network of Practices, Practice Theory, Third Wave of HCI}, pages = {1--4}, } -
Clarke, M. F., Gonzales, J., Harper, R., Randall, D., Ludwig, T. & Ikeya, N. (2019)Better Supporting Workers in ML Workplaces
Conference Companion Publication of the 2019 on Computer Supported Cooperative Work and Social Computing. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 443–448 doi:10.1145/3311957.3359429
[BibTeX] [Abstract] [Download PDF]This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It’s our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it’s important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.
@inproceedings{clarke_better_2019, address = {New York, NY, USA}, series = {{CSCW} '19}, title = {Better {Supporting} {Workers} in {ML} {Workplaces}}, isbn = {978-1-4503-6692-2}, url = {https://doi.org/10.1145/3311957.3359429}, doi = {10.1145/3311957.3359429}, abstract = {This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It's our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it's important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.}, urldate = {2021-04-16}, booktitle = {Conference {Companion} {Publication} of the 2019 on {Computer} {Supported} {Cooperative} {Work} and {Social} {Computing}}, publisher = {Association for Computing Machinery}, author = {Clarke, Michael F. and Gonzales, Joseph and Harper, Richard and Randall, David and Ludwig, Thomas and Ikeya, Nozomi}, month = nov, year = {2019}, keywords = {cscw, hci, machine learning}, pages = {443--448}, } -
Weibert, A., Krüger, M., Aal, K., Salehee, S. S., Khatib, R., Randall, D. & Wulf, V. (2019)Finding Language Classes: Designing a Digital Language Wizard with Refugees and Migrants
IN Proceedings of the ACM on Human-Computer Interaction, Vol. 3, Pages: 116:1–116:23 doi:10.1145/3359218
[BibTeX] [Abstract] [Download PDF]For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.
@article{weibert_finding_2019, title = {Finding {Language} {Classes}: {Designing} a {Digital} {Language} {Wizard} with {Refugees} and {Migrants}}, volume = {3}, shorttitle = {Finding {Language} {Classes}}, url = {https://doi.org/10.1145/3359218}, doi = {10.1145/3359218}, abstract = {For migrants and refugees, settling in a host country often proves hugely problematic. The ability to communicate marks a significant step in the process of resettlement. The current high number of migrants coming to Europe has therefore meant that the need to improve and increase the availability of language provision has become more pressing. Nevertheless, due to the complexity of financial and legal regulations and of policy restrictions, access to and information about available courses are in practice hard to find, and non-funded volunteer initiatives are scarcely visible at all. To address this problem, a newly developed language-course wizard provides orientation for refugees and migrants. Findings indicate that its visual representation is apt to span a broad range of cultural as well as educational backgrounds. Our work demonstrates the need for a detailed approach to understanding the challenges that refugees and other migrants face in practice. Failing this, services frequently do not reach those they are intended for.}, number = {CSCW}, urldate = {2021-04-16}, journal = {Proceedings of the ACM on Human-Computer Interaction}, author = {Weibert, Anne and Krüger, Max and Aal, Konstantin and Salehee, Setareh Sadat and Khatib, Renad and Randall, Dave and Wulf, Volker}, month = nov, year = {2019}, keywords = {participatory design, language learning, migrants, refugees}, pages = {116:1--116:23}, } -
Fröhlich, J. K. & Paluch, R. (2019)Wandel aus Sorge
IN Komplexe Dynamiken globaler und lokaler Entwicklungen. Verhandlungen des 39. Kongresses der Deutschen Gesellschaft für Soziologie in Göttingen 2018., Vol. 39
[BibTeX] [Abstract] [Download PDF]Der Begriff sozialer Wandel gilt als ein Grundbegriff der Soziologie. Dieser Bezug auf den sozialen Wandel wird seitdem immer wieder perpetuiert: Der Wissenschaftszweig Soziologie hat seinen Ursprung in dem Erleben eines sozialen Wandels und widmet sich fortwährend der Frage, was eigentlich die Moderne auszeichnet, wie es zu diesem Wandel hin zur Moderne gekommen ist, und wie dieser Wandel erforscht werden kann. In diesem Beitrag schlagen wir eine Perspektive vor, die sozialen Wandel auch bei der Verwendung qualitativer Methoden in den Fokus nehmen kann. Dafür lenken wir den Blick auf die erlebbare Veränderung von Erwartungsstrukturen in sozialen Bewegungen. Wir vertreten dabei einen akteurszentrierten Ansatz, um den sozialen Wandel zu untersuchen. Aus einer phänomenologisch-qualitativen Perspektive stellen wir die Frage, wie Zeitlichkeit auf eine Weise erfahren wird, dass sozialer Wandel zum einen als solcher erlebt wird und zum anderen als erstrebenswert bzw. bekämpfenswert erscheint. In diesem Beitrag verdeutlichen wir unsere Perspektive an empirischem Material aus dem Kontext der neuen rechten Bewegung.
@article{frohlich_wandel_2019, title = {Wandel aus {Sorge}}, volume = {39}, copyright = {Copyright (c) 2019 Komplexe Dynamiken globaler und lokaler Entwicklungen - 39. Kongress der Deutschen Gesellschaft für Soziologie}, issn = {2367-4504}, url = {https://publikationen.soziologie.de/index.php/kongressband_2018/article/view/1053}, abstract = {Der Begriff sozialer Wandel gilt als ein Grundbegriff der Soziologie. Dieser Bezug auf den sozialen Wandel wird seitdem immer wieder perpetuiert: Der Wissenschaftszweig Soziologie hat seinen Ursprung in dem Erleben eines sozialen Wandels und widmet sich fortwährend der Frage, was eigentlich die Moderne auszeichnet, wie es zu diesem Wandel hin zur Moderne gekommen ist, und wie dieser Wandel erforscht werden kann. In diesem Beitrag schlagen wir eine Perspektive vor, die sozialen Wandel auch bei der Verwendung qualitativer Methoden in den Fokus nehmen kann. Dafür lenken wir den Blick auf die erlebbare Veränderung von Erwartungsstrukturen in sozialen Bewegungen. Wir vertreten dabei einen akteurszentrierten Ansatz, um den sozialen Wandel zu untersuchen. Aus einer phänomenologisch-qualitativen Perspektive stellen wir die Frage, wie Zeitlichkeit auf eine Weise erfahren wird, dass sozialer Wandel zum einen als solcher erlebt wird und zum anderen als erstrebenswert bzw. bekämpfenswert erscheint. In diesem Beitrag verdeutlichen wir unsere Perspektive an empirischem Material aus dem Kontext der neuen rechten Bewegung.}, language = {de}, urldate = {2021-04-16}, journal = {Komplexe Dynamiken globaler und lokaler Entwicklungen. Verhandlungen des 39. Kongresses der Deutschen Gesellschaft für Soziologie in Göttingen 2018.}, author = {Fröhlich, Johanna Karoline and Paluch, Richard}, month = oct, year = {2019}, keywords = {Ethnographie, Neue Rechte Bewegung, Phänomenologie, Qualitative Sozialforschung, Soziale Bewegung, sozialer Wandel, Sozialtheorie}, } -
Golchinfar, D., Vaziri, D. D., Schreiber, D. & Stevens, G. (2019)Assisting Service Robots on their Journey to Become Autonomous Agents: From Apprentice to Master by Participatory Observation
Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 889–891 doi:10.1145/3340764.3345374
[BibTeX] [Abstract] [Download PDF]Natural and reliable application of service robots (SR) in service domains, for instance health service or elderly care, is currently not possible and full autonomy and automatization of SR is still in far distance. Hence, methodologies are needed that promote human-robot collaboration and allow the robot to learn from its human mentor to become more autonomous and reliable. This demo illustrates an environment for such human-robot collaboration that provides an infrastructure for SR manipulation and teaching. The basic idea is that the robot becomes an apprentice that learns new skills by observing a trained human mentor that performs relevant tasks in the service domain by operating the robot. By observation and collaboration, the SR gradually becomes more autonomous and capable to carry out relevant healthcare tasks.
@inproceedings{golchinfar_assisting_2019, address = {New York, NY, USA}, series = {{MuC}'19}, title = {Assisting {Service} {Robots} on their {Journey} to {Become} {Autonomous} {Agents}: {From} {Apprentice} to {Master} by {Participatory} {Observation}}, isbn = {978-1-4503-7198-8}, shorttitle = {Assisting {Service} {Robots} on their {Journey} to {Become} {Autonomous} {Agents}}, url = {https://doi.org/10.1145/3340764.3345374}, doi = {10.1145/3340764.3345374}, abstract = {Natural and reliable application of service robots (SR) in service domains, for instance health service or elderly care, is currently not possible and full autonomy and automatization of SR is still in far distance. Hence, methodologies are needed that promote human-robot collaboration and allow the robot to learn from its human mentor to become more autonomous and reliable. This demo illustrates an environment for such human-robot collaboration that provides an infrastructure for SR manipulation and teaching. The basic idea is that the robot becomes an apprentice that learns new skills by observing a trained human mentor that performs relevant tasks in the service domain by operating the robot. By observation and collaboration, the SR gradually becomes more autonomous and capable to carry out relevant healthcare tasks.}, urldate = {2021-04-16}, booktitle = {Proceedings of {Mensch} und {Computer} 2019}, publisher = {Association for Computing Machinery}, author = {Golchinfar, David and Vaziri, Daryoush Daniel and Schreiber, Dirk and Stevens, Gunnar}, month = sep, year = {2019}, keywords = {design, machine learning, autonomous systems, evolutionary development, healthcare, Service robot}, pages = {889--891}, } -
Grinko, M., Kaufhold, M. & Reuter, C. (2019)Adoption, Use and Diffusion of Crisis Apps in Germany: A Representative Survey
Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 263–274 doi:10.1145/3340764.3340782
[BibTeX] [Abstract] [Download PDF]The research field of crisis informatics examines the potentials and limitations of information and communication technology in crises, disasters, and emergencies. Although ICT plays an increasingly large role in crisis response and management, in-depth studies on crisis apps and similar technology in the context of an emergency have been missing. Based on responses by 1024 participants in Germany, we examine the diffusion, usage, perception and adoption of mobile crisis apps as well as required functions and improvements. We conclude that crisis apps are still a little-known form of disaster ICT, but have potential for enhancing communication, keeping users up to date and providing a more effective crisis management as supplement to other media channels dependent on different underlying infrastructures. However, they should be adaptable to user characteristics, consider privacy, allow communication and offer valuable information to raise awareness of potential disasters without creating an overload. Also, the familiarity with and trust in crisis apps should be addressed to maximize their beneficial impact on crisis communication and management. We discuss further implications as well as directions for future research with larger target groups and specific usage scenarios.
@inproceedings{grinko_adoption_2019, address = {New York, NY, USA}, series = {{MuC}'19}, title = {Adoption, {Use} and {Diffusion} of {Crisis} {Apps} in {Germany}: {A} {Representative} {Survey}}, isbn = {978-1-4503-7198-8}, shorttitle = {Adoption, {Use} and {Diffusion} of {Crisis} {Apps} in {Germany}}, url = {https://doi.org/10.1145/3340764.3340782}, doi = {10.1145/3340764.3340782}, abstract = {The research field of crisis informatics examines the potentials and limitations of information and communication technology in crises, disasters, and emergencies. Although ICT plays an increasingly large role in crisis response and management, in-depth studies on crisis apps and similar technology in the context of an emergency have been missing. Based on responses by 1024 participants in Germany, we examine the diffusion, usage, perception and adoption of mobile crisis apps as well as required functions and improvements. We conclude that crisis apps are still a little-known form of disaster ICT, but have potential for enhancing communication, keeping users up to date and providing a more effective crisis management as supplement to other media channels dependent on different underlying infrastructures. However, they should be adaptable to user characteristics, consider privacy, allow communication and offer valuable information to raise awareness of potential disasters without creating an overload. Also, the familiarity with and trust in crisis apps should be addressed to maximize their beneficial impact on crisis communication and management. We discuss further implications as well as directions for future research with larger target groups and specific usage scenarios.}, urldate = {2021-04-16}, booktitle = {Proceedings of {Mensch} und {Computer} 2019}, publisher = {Association for Computing Machinery}, author = {Grinko, Margarita and Kaufhold, Marc-André and Reuter, Christian}, month = sep, year = {2019}, keywords = {Germany, Crisis apps, crisis informatics, disaster communication, representative survey}, pages = {263--274}, } -
Jasche, F. & Ludwig, T. (2019)Appropriating 3D Printers in Augmented Reality
Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 901–903 doi:10.1145/3340764.3345377
[BibTeX] [Abstract] [Download PDF]Digital fabrication technologies, such as 3D printers, are receiving more and more attention, not only from professionals but also from hobbyists. However, even though people have easier access to these devices, 3D printers remain a black box for many users. To support the appropriation of 3D printers, this demonstration presents a system which extends a physical printer to include virtual components using augmented reality (AR). With these components, we try to explain how the printer works and allow the user to operate the printer through an AR application. We extend existing software with a custom solution to create a unique user interface and user experience. Our user interface provides a new way of inspecting models in AR before they are printed.
@inproceedings{jasche_appropriating_2019, address = {New York, NY, USA}, series = {{MuC}'19}, title = {Appropriating {3D} {Printers} in {Augmented} {Reality}}, isbn = {978-1-4503-7198-8}, url = {https://doi.org/10.1145/3340764.3345377}, doi = {10.1145/3340764.3345377}, abstract = {Digital fabrication technologies, such as 3D printers, are receiving more and more attention, not only from professionals but also from hobbyists. However, even though people have easier access to these devices, 3D printers remain a black box for many users. To support the appropriation of 3D printers, this demonstration presents a system which extends a physical printer to include virtual components using augmented reality (AR). With these components, we try to explain how the printer works and allow the user to operate the printer through an AR application. We extend existing software with a custom solution to create a unique user interface and user experience. Our user interface provides a new way of inspecting models in AR before they are printed.}, urldate = {2021-04-16}, booktitle = {Proceedings of {Mensch} und {Computer} 2019}, publisher = {Association for Computing Machinery}, author = {Jasche, Florian and Ludwig, Thomas}, month = sep, year = {2019}, keywords = {Appropriation, Human-Computer-Interaction, Sociable Technologies, 3D Printer, Augmented Reality}, pages = {901--903}, } -
Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Reality Check on the Right to Access Data: Claiming and Investigating Personally Identifiable Data from Companies
Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 811–814 doi:10.1145/3340764.3344913
[BibTeX] [Abstract] [Download PDF]Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.
@inproceedings{alizadeh_gdpr-reality_2019, address = {New York, NY, USA}, series = {{MuC}'19}, title = {{GDPR}-{Reality} {Check} on the {Right} to {Access} {Data}: {Claiming} and {Investigating} {Personally} {Identifiable} {Data} from {Companies}}, isbn = {978-1-4503-7198-8}, shorttitle = {{GDPR}-{Reality} {Check} on the {Right} to {Access} {Data}}, url = {https://doi.org/10.1145/3340764.3344913}, doi = {10.1145/3340764.3344913}, abstract = {Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer's expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.}, urldate = {2021-04-16}, booktitle = {Proceedings of {Mensch} und {Computer} 2019}, publisher = {Association for Computing Machinery}, author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar}, month = sep, year = {2019}, keywords = {Claim personal data, Data takeout, GDPR, Usable Privacy}, pages = {811--814}, } -
Hansson, K., Ludwig, T. & Aitamurto, T. (2019)Capitalizing Relationships: Modes of Participation in Crowdsourcing
IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 977–1000 doi:10.1007/s10606-018-9341-1
[BibTeX] [Abstract] [Download PDF]While crowds online are increasingly used for data gathering and problem solving, the relationships and structures within these processes remain largely unexamined. For understanding the usage of crowdsourcing and to design appropriate technologies and processes, it is important to understand how different tools support relationships in these contexts. Based on an extensive literature review of existing crowdsourcing tools and practices, we contribute with the development of a typology of alienation in crowdsourcing by using Marx’s theory of alienation. The theory serves as a lens to compare and contrast a number of currently available tools for crowdsourcing, focusing on how relationships between participants are supported and capitalized within the tool. We show how different types of crowdsourcing practices can be described in terms of alienation where the producer, the producers, the consumers, and products are connected in different modes of participation. This systematical application of Marx theory of alienation provides a way to compare the technical support for social relationships in a number of platforms used for crowdsourcing.
@article{hansson_capitalizing_2019, title = {Capitalizing {Relationships}: {Modes} of {Participation} in {Crowdsourcing}}, volume = {28}, issn = {1573-7551}, shorttitle = {Capitalizing {Relationships}}, url = {https://doi.org/10.1007/s10606-018-9341-1}, doi = {10.1007/s10606-018-9341-1}, abstract = {While crowds online are increasingly used for data gathering and problem solving, the relationships and structures within these processes remain largely unexamined. For understanding the usage of crowdsourcing and to design appropriate technologies and processes, it is important to understand how different tools support relationships in these contexts. Based on an extensive literature review of existing crowdsourcing tools and practices, we contribute with the development of a typology of alienation in crowdsourcing by using Marx’s theory of alienation. The theory serves as a lens to compare and contrast a number of currently available tools for crowdsourcing, focusing on how relationships between participants are supported and capitalized within the tool. We show how different types of crowdsourcing practices can be described in terms of alienation where the producer, the producers, the consumers, and products are connected in different modes of participation. This systematical application of Marx theory of alienation provides a way to compare the technical support for social relationships in a number of platforms used for crowdsourcing.}, language = {en}, number = {5}, urldate = {2021-04-16}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Hansson, Karin and Ludwig, Thomas and Aitamurto, Tanja}, month = sep, year = {2019}, pages = {977--1000}, } -
Lawo, D., Litz, K., Gromov, C., Schwärzer, H. & Stevens, G. (2019)Going Vegan: The Use of digital Media in vegan Diet Transition
Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 503–507 doi:10.1145/3340764.3344447
[BibTeX] [Abstract] [Download PDF]Previous attempts of the HCI community to reduce food waste or the carbon footprint, primarily relied on persuasive design. However, these approaches are criticized for not paying enough attention to everyday consumption practices and hence for not being successful in the long term. Therefore, we argue for a broader perspective on studying the role(s) of digital media supporting people in their transition towards more sustainable food consumption. To understand such roles, we conducted semi-structured interviews with 9 vegans. Our findings highlight an intensive use of (digital) media, especially in the early phase of changing consumption practices. Instead of gamification or persuasive design, media triggers initial irritation, provides information to develop a vegan-specific consumption knowledge and connects like-minded people.
@inproceedings{lawo_going_2019, address = {New York, NY, USA}, series = {{MuC}'19}, title = {Going {Vegan}: {The} {Use} of digital {Media} in vegan {Diet} {Transition}}, isbn = {978-1-4503-7198-8}, shorttitle = {Going {Vegan}}, url = {https://doi.org/10.1145/3340764.3344447}, doi = {10.1145/3340764.3344447}, abstract = {Previous attempts of the HCI community to reduce food waste or the carbon footprint, primarily relied on persuasive design. However, these approaches are criticized for not paying enough attention to everyday consumption practices and hence for not being successful in the long term. Therefore, we argue for a broader perspective on studying the role(s) of digital media supporting people in their transition towards more sustainable food consumption. To understand such roles, we conducted semi-structured interviews with 9 vegans. Our findings highlight an intensive use of (digital) media, especially in the early phase of changing consumption practices. Instead of gamification or persuasive design, media triggers initial irritation, provides information to develop a vegan-specific consumption knowledge and connects like-minded people.}, urldate = {2021-04-16}, booktitle = {Proceedings of {Mensch} und {Computer} 2019}, publisher = {Association for Computing Machinery}, author = {Lawo, Dennis and Litz, Katharina and Gromov, Christina and Schwärzer, Hannah and Stevens, Gunnar}, month = sep, year = {2019}, keywords = {Human Food Interaction, Sustainable Interaction Design, Vegan}, pages = {503--507}, } -
Jasche, F. & Ludwig, T. (2019)Appropriating 3D Printers in Augmented Reality
Proceedings of Mensch und Computer 2019. New York, NY, USA, Publisher: ACM, Pages: 901–903 doi:10.1145/3340764.3345377
[BibTeX] [Abstract] [Download PDF]Digital fabrication technologies, such as 3D printers, are receiving more and more attention, not only from professionals but also from hobbyists. However, even though people have easier access to these devices, 3D printers remain a black box for many users. To support the appropriation of 3D printers, this demonstration presents a system which extends a physical printer to include virtual components using augmented reality (AR). With these components, we try to explain how the printer works and allow the user to operate the printer through an AR application. We extend existing software with a custom solution to create a unique user interface and user experience. Our user interface provides a new way of inspecting models in AR before they are printed.
@inproceedings{jasche_appropriating_2019-1, address = {New York, NY, USA}, title = {Appropriating {3D} {Printers} in {Augmented} {Reality}}, isbn = {978-1-4503-7198-8}, url = {http://dl.acm.org/citation.cfm?doid=3340764.3345377 https://dl.acm.org/doi/10.1145/3340764.3345377}, doi = {10.1145/3340764.3345377}, abstract = {Digital fabrication technologies, such as 3D printers, are receiving more and more attention, not only from professionals but also from hobbyists. However, even though people have easier access to these devices, 3D printers remain a black box for many users. To support the appropriation of 3D printers, this demonstration presents a system which extends a physical printer to include virtual components using augmented reality (AR). With these components, we try to explain how the printer works and allow the user to operate the printer through an AR application. We extend existing software with a custom solution to create a unique user interface and user experience. Our user interface provides a new way of inspecting models in AR before they are printed.}, booktitle = {Proceedings of {Mensch} und {Computer} 2019}, publisher = {ACM}, author = {Jasche, Florian and Ludwig, Thomas}, month = sep, year = {2019}, keywords = {Appropriation, Human-Computer-Interaction, Sociable Technologies, 3D Printer, Augmented Reality, fablab}, pages = {901--903}, } -
Simonsen, J., Karasti, H. & Hertzum, M. (2019)Infrastructuring and Participatory Design: Exploring Infrastructural Inversion as Analytic, Empirical and Generative
IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-019-09365-w
[BibTeX] [Abstract] [Download PDF]The participatory design of CSCW systems increasingly embraces activities of reconfiguring the use of existing interconnected systems in addition to developing and implementing new. In this article, we refer to such activities of changing and improving collaboration through the means of existing information infrastructures as infrastructuring. We investigate a relational perspective on infrastructuring and provide an overview and a detailed account of a local infrastructuring process by tracing the concrete relations that emerged. The elusive quality of information infrastructures as being invisible is analyzed through the notion of infrastructural inversion. Infrastructural inversion is the gestalt switch of shifting attention from the activities invisibly supported by an infrastructure to the activities that enable the infrastructure to function and meet desired needs for collaborative support. Initially, infrastructural inversion was conceived as a conceptual-analytic notion, but recent research has also positioned it as an empirical-ethnographic and generative-designerly resource. In this study, we rely on all of these stances and contribute to the generative-designerly position. We explain the notion of infrastructural inversion and describe how it is distinct from the CSCW concept of articulation work. The context of the analysis includes a participatory design project that sought to reduce patients‘ fasting time prior to surgical operations by improving the interdepartmental coordination at a hospital. The project revealed the webs of relations and interdependencies in which fasting time is inscribed at the local level as well as regionally, nationally, and beyond. We pursue the relations, trace their connectedness across multiple scopes, and show how the process alternated between empirical and analytic activities of exploring relations and design-oriented activities of reaching closure. Our analysis shows that the notion of infrastructural inversion can enrich participatory design: Infrastructural inversion embraces the exploratory activities of tracing relations, while the design agenda drove the need for reaching closure. We conclude by discussing lessons learned for infrastructuring and for participatory design that engages with infrastructuring.
@article{simonsen_infrastructuring_2019, title = {Infrastructuring and {Participatory} {Design}: {Exploring} {Infrastructural} {Inversion} as {Analytic}, {Empirical} and {Generative}}, issn = {1573-7551}, url = {https://doi.org/10.1007/s10606-019-09365-w}, doi = {10.1007/s10606-019-09365-w}, abstract = {The participatory design of CSCW systems increasingly embraces activities of reconfiguring the use of existing interconnected systems in addition to developing and implementing new. In this article, we refer to such activities of changing and improving collaboration through the means of existing information infrastructures as infrastructuring. We investigate a relational perspective on infrastructuring and provide an overview and a detailed account of a local infrastructuring process by tracing the concrete relations that emerged. The elusive quality of information infrastructures as being invisible is analyzed through the notion of infrastructural inversion. Infrastructural inversion is the gestalt switch of shifting attention from the activities invisibly supported by an infrastructure to the activities that enable the infrastructure to function and meet desired needs for collaborative support. Initially, infrastructural inversion was conceived as a conceptual-analytic notion, but recent research has also positioned it as an empirical-ethnographic and generative-designerly resource. In this study, we rely on all of these stances and contribute to the generative-designerly position. We explain the notion of infrastructural inversion and describe how it is distinct from the CSCW concept of articulation work. The context of the analysis includes a participatory design project that sought to reduce patients' fasting time prior to surgical operations by improving the interdepartmental coordination at a hospital. The project revealed the webs of relations and interdependencies in which fasting time is inscribed at the local level as well as regionally, nationally, and beyond. We pursue the relations, trace their connectedness across multiple scopes, and show how the process alternated between empirical and analytic activities of exploring relations and design-oriented activities of reaching closure. Our analysis shows that the notion of infrastructural inversion can enrich participatory design: Infrastructural inversion embraces the exploratory activities of tracing relations, while the design agenda drove the need for reaching closure. We conclude by discussing lessons learned for infrastructuring and for participatory design that engages with infrastructuring.}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Simonsen, Jesper and Karasti, Helena and Hertzum, Morten}, month = jul, year = {2019}, } -
Rüller, S., Aal, K. & Holdermann, S. (2019)Reflections on a Design Case Study – (Educational) ICT Intervention with Imazighen in Morocco
Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 172–177 doi:10.1145/3328320.3328406
[BibTeX] [Abstract] [Download PDF]This case study describes the establishment of an educational ICT-intervention, a Computer Club, in the High Atlas, Morocco. We will first give an overview of the general approach and the first intervention. Then, we go into depth of the following trip, 15 months after the opening of the Computer Club. We describe the concerns to address and activities planned in advance based on the knowledge we acquired during the first intervention as well as on the insights we gained during this trip and discuss how much has changed. Reflections of these experiences discuss the importance of involving local partners, mitigating the power dynamics to build a trustful relationship and the impact of the intervention on the valley. We conclude with the most recent developments which involved a visit of the local partners to Germany to create a common understanding of the club approach.
@inproceedings{ruller_reflections_2019, address = {New York, NY, USA}, series = {C\&{T} '19}, title = {Reflections on a {Design} {Case} {Study} - ({Educational}) {ICT} {Intervention} with {Imazighen} in {Morocco}}, isbn = {978-1-4503-7162-9}, url = {https://doi.org/10.1145/3328320.3328406}, doi = {10.1145/3328320.3328406}, abstract = {This case study describes the establishment of an educational ICT-intervention, a Computer Club, in the High Atlas, Morocco. We will first give an overview of the general approach and the first intervention. Then, we go into depth of the following trip, 15 months after the opening of the Computer Club. We describe the concerns to address and activities planned in advance based on the knowledge we acquired during the first intervention as well as on the insights we gained during this trip and discuss how much has changed. Reflections of these experiences discuss the importance of involving local partners, mitigating the power dynamics to build a trustful relationship and the impact of the intervention on the valley. We conclude with the most recent developments which involved a visit of the local partners to Germany to create a common understanding of the club approach.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}}, publisher = {Association for Computing Machinery}, author = {Rüller, Sarah and Aal, Konstantin and Holdermann, Simon}, month = jun, year = {2019}, keywords = {HCI, Computer Club, HCI4D, ICT Intervention, ICT4D, Imazighen, Morocco}, pages = {172--177}, } -
Mosconi, G., Li, Q., Randall, D., Karasti, H., Tolmie, P., Barutzky, J., Korn, M. & Pipek, V. (2019)Three Gaps in Opening Science
IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 749–789 doi:10.1007/s10606-019-09354-z
[BibTeX] [Abstract] [Download PDF]The Open Science (OS) agenda has potentially massive cultural, organizational and infrastructural consequences. Ambitions for OS-driven policies have proliferated, within which researchers are expected to publish their scientific data. Significant research has been devoted to studying the issues associated with managing Open Research Data. Digital curation, as it is typically known, seeks to assess data management issues to ensure its long-term value and encourage secondary use. Hitherto, relatively little interest has been shown in examining the immense gap that exists between the OS grand vision and researchers’ actual data practices. Our specific contribution is to examine research data practices before systematic attempts at curation are made. We suggest that interdisciplinary ethnographically-driven contexts offer a perspicuous opportunity to understand the Data Curation and Research Data Management issues that can problematize uptake. These relate to obvious discrepancies between Open Research Data policies and subject-specific research practices and needs. Not least, it opens up questions about how data is constituted in different disciplinary and interdisciplinary contexts. We present a detailed empirical account of interdisciplinary ethnographically-driven research contexts in order to clarify critical aspects of the OS agenda and how to realize its benefits, highlighting three gaps: between policy and practice, in knowledge, and in tool use and development.
@article{mosconi_three_2019, title = {Three {Gaps} in {Opening} {Science}}, volume = {28}, issn = {1573-7551}, url = {https://doi.org/10.1007/s10606-019-09354-z}, doi = {10.1007/s10606-019-09354-z}, abstract = {The Open Science (OS) agenda has potentially massive cultural, organizational and infrastructural consequences. Ambitions for OS-driven policies have proliferated, within which researchers are expected to publish their scientific data. Significant research has been devoted to studying the issues associated with managing Open Research Data. Digital curation, as it is typically known, seeks to assess data management issues to ensure its long-term value and encourage secondary use. Hitherto, relatively little interest has been shown in examining the immense gap that exists between the OS grand vision and researchers’ actual data practices. Our specific contribution is to examine research data practices before systematic attempts at curation are made. We suggest that interdisciplinary ethnographically-driven contexts offer a perspicuous opportunity to understand the Data Curation and Research Data Management issues that can problematize uptake. These relate to obvious discrepancies between Open Research Data policies and subject-specific research practices and needs. Not least, it opens up questions about how data is constituted in different disciplinary and interdisciplinary contexts. We present a detailed empirical account of interdisciplinary ethnographically-driven research contexts in order to clarify critical aspects of the OS agenda and how to realize its benefits, highlighting three gaps: between policy and practice, in knowledge, and in tool use and development.}, language = {en}, number = {3}, urldate = {2021-04-16}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Mosconi, Gaia and Li, Qinyu and Randall, Dave and Karasti, Helena and Tolmie, Peter and Barutzky, Jana and Korn, Matthias and Pipek, Volkmar}, month = jun, year = {2019}, pages = {749--789}, } -
Hoffmann, S., de Carvalho, A. F. P., Abele, D., Schweitzer, M., Tolmie, P. & Wulf, V. (2019)Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design
IN Computer Supported Cooperative Work (CSCW), Vol. 28, Pages: 469–509 doi:10.1007/s10606-019-09355-y
[BibTeX] [Abstract] [Download PDF]Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.
@article{hoffmann_cyber-physical_2019, title = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}: {Towards} a {Model} {Enabling} {Design}}, volume = {28}, issn = {1573-7551}, shorttitle = {Cyber-{Physical} {Systems} for {Knowledge} and {Expertise} {Sharing} in {Manufacturing} {Contexts}}, url = {https://doi.org/10.1007/s10606-019-09355-y}, doi = {10.1007/s10606-019-09355-y}, abstract = {Cyber-physical systems (CPS) are currently attracting a great deal of attention as a part of the discourse surrounding the fourth industrial revolution. Thus far, the chief focus has been upon complex architectures for supply chain-wide data exchange between intelligent machines. Here, however, we take a very different tack by examining the support CPS may offer for the exchange and acquisition of knowledge-intensive human practices in the context of manual set-up processes on modern production machines. The paper offers contributions to both CSCW and the ongoing development of CPS in three ways. Firstly, it presents a detailed empirical study of knowledge and expertise sharing practices in a production environment. Secondly, the results of this study are used as the basis of an over-arching model that was developed with the express purpose of facilitating design. Finally, CPS-based technical possibilities are matched to the practice-relevant knowledge and expertise sharing requirements captured within the model.}, language = {en}, number = {3}, urldate = {2021-04-16}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Hoffmann, Sven and de Carvalho, Aparecido Fabiano Pinatti and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Wulf, Volker}, month = jun, year = {2019}, pages = {469--509}, } -
Ludwig, T., Döll, M. & Kotthaus, C. (2019)„The Printer is Telling Me about Itself“
Proceedings of the 2019 on Designing Interactive Systems Conference. New York, NY, USA, Publisher: ACM, Pages: 331–344 doi:10.1145/3322276.3322342
[BibTeX] [Download PDF]@inproceedings{ludwig_printer_2019-1, address = {New York, NY, USA}, title = {"{The} {Printer} is {Telling} {Me} about {Itself}"}, isbn = {978-1-4503-5850-7}, url = {http://dl.acm.org/citation.cfm?doid=3322276.3322342 https://dl.acm.org/doi/10.1145/3322276.3322342}, doi = {10.1145/3322276.3322342}, booktitle = {Proceedings of the 2019 on {Designing} {Interactive} {Systems} {Conference}}, publisher = {ACM}, author = {Ludwig, Thomas and Döll, Michael and Kotthaus, Christoph}, month = jun, year = {2019}, keywords = {fablab}, pages = {331--344}, } -
Kaufhold, M., Reuter, C. & Ludwig, T. (2019)FLOW EXPERIENCE IN SOFTWARE ENGINEERING: DEVELOPMENT AND EVALUATION OF DESIGN OPTIONS FOR ECLIPSE
IN Research-in-Progress Papers
[BibTeX] [Download PDF]@article{kaufhold_flow_2019-1, title = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}: {DEVELOPMENT} {AND} {EVALUATION} {OF} {DESIGN} {OPTIONS} {FOR} {ECLIPSE}}, shorttitle = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}}, url = {https://aisel.aisnet.org/ecis2019_rip/17}, journal = {Research-in-Progress Papers}, author = {Kaufhold, Marc-Andre and Reuter, Christian and Ludwig, Thomas}, month = may, year = {2019}, } -
Wulf, V., Misaki, K., Randall, D. & Rohde, M. (2019)Travelling by Taxi Brousse in Madagascar: An Investigation into Practices of Overland Transportation
IN Media in Action, Pages: 57–97
[BibTeX] [Download PDF]@article{wulf_travelling_2019, title = {Travelling by {Taxi} {Brousse} in {Madagascar}: {An} {Investigation} into {Practices} of {Overland} {Transportation}}, copyright = {Copyright (c)}, shorttitle = {Travelling by {Taxi} {Brousse} in {Madagascar}}, url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/34}, language = {en}, number = {1}, urldate = {2021-04-16}, journal = {Media in Action}, author = {Wulf, Volker and Misaki, Kaoru and Randall, Dave and Rohde, Markus}, month = may, year = {2019}, note = {Number: 1}, pages = {57--97}, } -
de Castro Leal, D., Krüger, M., Misaki, K., Randall, D. & Wulf, V. (2019)Guerilla Warfare and the Use of New (and Some Old) Technology: Lessons from FARC’s Armed Struggle in Colombia
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 1–12 doi:10.1145/3290605.3300810
[BibTeX] [Abstract] [Download PDF]Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one’s practices to other’s appropriation of technology in conflict.
@inproceedings{de_castro_leal_guerilla_2019, address = {New York, NY, USA}, series = {{CHI} '19}, title = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}: {Lessons} from {FARC}'s {Armed} {Struggle} in {Colombia}}, isbn = {978-1-4503-5970-2}, shorttitle = {Guerilla {Warfare} and the {Use} of {New} (and {Some} {Old}) {Technology}}, url = {https://doi.org/10.1145/3290605.3300810}, doi = {10.1145/3290605.3300810}, abstract = {Studying armed political struggles from a CSCW perspective can throw the complex interactions between culture, technology, materiality and political conflict into sharp relief. Such studies highlight interrelations that otherwise remain under-remarked upon, despite their severe consequences. The present paper provides an account of the armed struggle of one of the Colombian guerrillas, FARC-EP, with the Colombian army. We document how radio-based communication became a crucial, but ambiguous infrastructure of war. The sudden introduction of localization technologies by the Colombian army presented a lethal threat to the guerrilla group. Our interviewees report a severe learning process to diminish this new risk, relying on a combination of informed beliefs and significant technical understanding. We end with a discussion of the role of HCI in considerations of ICT use in armed conflicts and introduce the concept of counter-appropriation as process of adapting one's practices to other's appropriation of technology in conflict.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {Association for Computing Machinery}, author = {de Castro Leal, Débora and Krüger, Max and Misaki, Kaoru and Randall, David and Wulf, Volker}, month = may, year = {2019}, keywords = {appropriation, infrastructure, political conflict, war, a-paper}, pages = {1--12}, } -
Aal, K., Schorch, M., Elkilani, E. B. H. & Wulf, V. (2019)Facebook and the Mass Media in Tunisia
IN Media in Action, Pages: 135–168
[BibTeX] [Download PDF]@article{aal_facebook_2019, title = {Facebook and the {Mass} {Media} in {Tunisia}}, copyright = {Copyright (c)}, url = {https://www001.zimt.uni-siegen.de/ojs/index.php/mia/article/view/36}, language = {en}, number = {1}, urldate = {2021-04-16}, journal = {Media in Action}, author = {Aal, Konstantin and Schorch, Marén and Elkilani, Esma Ben Hadj and Wulf, Volker}, month = may, year = {2019}, note = {Number: 1}, pages = {135--168}, } -
Grinko, M. (2019)LionAlert – Participatory Design and Evaluation of an Interactive Notification System to Reduce Human-Lion Conflicts in Rural Botswana
, Siegen, Germany
[BibTeX] [Abstract] [Download PDF]Das Okavango Delta in Botswana, einem Land im südlichen Afrika, ist berühmt für seine Artenvielfalt. Doch das beliebte Touristenziel wird auch von zahlreichen Menschen in direkter Nachbarschaft zu Nationalparks bewohnt. Wenn die Weideflächen ihrer Nutztiere mit dem Territorium von Raubtieren überlappen, sind fatale Konflikte die Konsequenz: etwa 250 Angriffe auf Rinder wurden im Jahr 2017 in vier untersuchten Dörfern gemeldet, von denen 87 \% von Löwen stammen. Nicht nur die Existenz und Sicherheit der Farmer sind bedroht: unzureichende staatliche Entschädigung führt auch zu Frustration, einer negativen Wahrnehmung und sogar Verfolgung von Löwen. Um dieses Problem zu lösen und Konflikte auf ein Minimum zu reduzieren, hat die Non-Profit-Organisation CLAWS (Communities Living Among Wildlife Sustainably) ein GPS-Tracking von Löwen mittels Halsbändern und ein Warnsystem namens LionAlert etabliert, bei dem Forscher die Einheimischen per SMS warnen, wann immer ein Löwe einen kritischen Bereich betritt. Während das bereits geholfen hat, die Angriffe um 50 \% zu reduzieren, bestehen weiterhin viele Probleme, darunter ein statischer Signal-Bereich und -Zeitraum, Netzwerk-Instabilität, die Ineffizienz manueller Warnungen sowie Faktoren, die Empfänger davon abhalten, angemessen zu reagieren. Diese Masterarbeit beschäftigt sich mit einer Lösung für diese Probleme, indem ein interaktives Interface für eine neue, automatisch betriebene Version von LionAlert designt und evaluiert wird. Dafür wurden die Methoden der Design Case Studies und des Participatory Design angewandt (Schuler & Namioka, 1993; Wulf et al., 2018). In einem Zeitraum von drei Wochen im August 2018 wurden in einem interdiszplinären Team zwei Runden von Workshops mit 35 Teilnehmern aus drei Dörfern im Okavango Delta durchgeführt. Diese dienten dazu, die aktuelle Situation der betroffenen Parteien, die Adoption und Nutzung des Systems sowie Verbesserungspotentiale herauszustellen, die die initialen Anfoderungen für das aktualisierte System identifizierten. Ein Prototyp des Interfaces mit den Aussagen und Vorschlägen der Teilnehmer wurde daraufhin im zweiten Workshop evaluiert und diskutiert. Basierend auf Feedback aus den Workshops sowie von lokalen Forschern und eigenen Beobachtungen wurde ein finaler Prototyp entwickelt, der schließlich in einer automatisierten Version implementiert wird, die eine Tablet-basierte Warn-Station sowie Apps für verschiedene Arten von mobilen Geräten impliziert. Weitere Implikationen und Limitationen für die weitergehende Linderung des Mensch-Tier-Konflikts mit Informations- und Kommunikationstechnologien (ICT) wird diskutiert.
@phdthesis{grinko_lionalert_2019, address = {Siegen, Germany}, title = {{LionAlert} – {Participatory} {Design} and {Evaluation} of an {Interactive} {Notification} {System} to {Reduce} {Human}-{Lion} {Conflicts} in {Rural} {Botswana}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2021/04/Masterarbeit_Grinko.pdf}, abstract = {Das Okavango Delta in Botswana, einem Land im südlichen Afrika, ist berühmt für seine Artenvielfalt. Doch das beliebte Touristenziel wird auch von zahlreichen Menschen in direkter Nachbarschaft zu Nationalparks bewohnt. Wenn die Weideflächen ihrer Nutztiere mit dem Territorium von Raubtieren überlappen, sind fatale Konflikte die Konsequenz: etwa 250 Angriffe auf Rinder wurden im Jahr 2017 in vier untersuchten Dörfern gemeldet, von denen 87 \% von Löwen stammen. Nicht nur die Existenz und Sicherheit der Farmer sind bedroht: unzureichende staatliche Entschädigung führt auch zu Frustration, einer negativen Wahrnehmung und sogar Verfolgung von Löwen. Um dieses Problem zu lösen und Konflikte auf ein Minimum zu reduzieren, hat die Non-Profit-Organisation CLAWS (Communities Living Among Wildlife Sustainably) ein GPS-Tracking von Löwen mittels Halsbändern und ein Warnsystem namens LionAlert etabliert, bei dem Forscher die Einheimischen per SMS warnen, wann immer ein Löwe einen kritischen Bereich betritt. Während das bereits geholfen hat, die Angriffe um 50 \% zu reduzieren, bestehen weiterhin viele Probleme, darunter ein statischer Signal-Bereich und -Zeitraum, Netzwerk-Instabilität, die Ineffizienz manueller Warnungen sowie Faktoren, die Empfänger davon abhalten, angemessen zu reagieren. Diese Masterarbeit beschäftigt sich mit einer Lösung für diese Probleme, indem ein interaktives Interface für eine neue, automatisch betriebene Version von LionAlert designt und evaluiert wird. Dafür wurden die Methoden der Design Case Studies und des Participatory Design angewandt (Schuler \& Namioka, 1993; Wulf et al., 2018). In einem Zeitraum von drei Wochen im August 2018 wurden in einem interdiszplinären Team zwei Runden von Workshops mit 35 Teilnehmern aus drei Dörfern im Okavango Delta durchgeführt. Diese dienten dazu, die aktuelle Situation der betroffenen Parteien, die Adoption und Nutzung des Systems sowie Verbesserungspotentiale herauszustellen, die die initialen Anfoderungen für das aktualisierte System identifizierten. Ein Prototyp des Interfaces mit den Aussagen und Vorschlägen der Teilnehmer wurde daraufhin im zweiten Workshop evaluiert und diskutiert. Basierend auf Feedback aus den Workshops sowie von lokalen Forschern und eigenen Beobachtungen wurde ein finaler Prototyp entwickelt, der schließlich in einer automatisierten Version implementiert wird, die eine Tablet-basierte Warn-Station sowie Apps für verschiedene Arten von mobilen Geräten impliziert. Weitere Implikationen und Limitationen für die weitergehende Linderung des Mensch-Tier-Konflikts mit Informations- und Kommunikationstechnologien (ICT) wird diskutiert.}, school = {University of Siegen}, author = {Grinko, Margarita}, month = apr, year = {2019}, keywords = {thesis}, } -
Vonholdt, S., Stevens, G. & Becker, D. (2019)Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie
IN Wirtschaftsinformatik 2019 Proceedings
[BibTeX] [Download PDF]@article{vonholdt_stakeholder-analyse_2019, title = {Stakeholder-{Analyse} zum {Einsatz} {IIoT}-basierter {Frischeinformationen} in der {Lebensmittelindustrie}}, url = {https://aisel.aisnet.org/wi2019/track01/papers/6}, journal = {Wirtschaftsinformatik 2019 Proceedings}, author = {Vonholdt, Stephanie and Stevens, Gunnar and Becker, Darius}, month = mar, year = {2019}, } -
Vonholdt, S., Stevens, G., Kleih, K. & Boden, A. (2019)Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie
IN Wirtschaftsinformatik 2019 Proceedings
[BibTeX] [Download PDF]@article{vonholdt_digitale_2019, title = {Digitale {Rückverfolgbarkeit} von {Lebensmitteln}: {Eine} verbraucherinformatische {Studie}}, shorttitle = {Digitale {Rückverfolgbarkeit} von {Lebensmitteln}}, url = {https://aisel.aisnet.org/wi2019/track12/papers/11}, journal = {Wirtschaftsinformatik 2019 Proceedings}, author = {Vonholdt, Stephanie and Stevens, Gunnar and Kleih, Karoline and Boden, Alexander}, month = feb, year = {2019}, } -
Meurer, J. & Wulf, V. (2019)GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities
IN Wirtschaftsinformatik 2019 Proceedings
[BibTeX] [Download PDF]@article{meurer_ganesha_2019, title = {{GaNEsHA}: {Opportunities} for {Sustainable} {Transportation} in {Smart} {Cities}}, shorttitle = {{GaNEsHA}}, url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/4}, journal = {Wirtschaftsinformatik 2019 Proceedings}, author = {Meurer, Johanna and Wulf, Volker}, month = feb, year = {2019}, keywords = {ganesha}, } -
Seufert, A. & Vitt, N. (2019)Medien zur DSGVO: Die Berichterstattung vor und seit dem Stichtag im Vergleich
IN Wirtschaftsinformatik & Management, Vol. 11, Pages: 22–31 doi:10.1365/s35764-019-0158-6
[BibTeX] [Download PDF]@article{seufert_medien_2019, title = {Medien zur {DSGVO}: {Die} {Berichterstattung} vor und seit dem {Stichtag} im {Vergleich}}, volume = {11}, issn = {1867-5913}, shorttitle = {Medien zur {DSGVO}}, url = {https://doi.org/10.1365/s35764-019-0158-6}, doi = {10.1365/s35764-019-0158-6}, language = {de}, number = {1}, urldate = {2021-04-16}, journal = {Wirtschaftsinformatik \& Management}, author = {Seufert, Anna-Magdalena and Vitt, Nico}, month = feb, year = {2019}, pages = {22--31}, } -
Jasche, F., Kirchhübel, J. & Ludwig, T. (2019)Mixed Reality for supporting Remote-Meetings
IN Wirtschaftsinformatik 2019 Proceedings
[BibTeX] [Download PDF]@article{jasche_mixed_2019, title = {Mixed {Reality} for supporting {Remote}-{Meetings}}, url = {https://aisel.aisnet.org/wi2019/specialtrack03/papers/2}, journal = {Wirtschaftsinformatik 2019 Proceedings}, author = {Jasche, Florian and Kirchhübel, Jasmin and Ludwig, Thomas}, month = feb, year = {2019}, } -
Stevens, G., Boden, A., Winterberg, L., Gómez, J. & Bala, C. (2019)Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformatik
IN Wirtschaftsinformatik 2019 Proceedings
[BibTeX] [Download PDF]@article{stevens_digitaler_2019, title = {Digitaler {Konsum}: {Herausforderungen} und {Chancen} der {Verbraucherinformatik}}, shorttitle = {Digitaler {Konsum}}, url = {https://aisel.aisnet.org/wi2019/workshops/papers/6}, journal = {Wirtschaftsinformatik 2019 Proceedings}, author = {Stevens, Gunnar and Boden, Alexander and Winterberg, Lars and Gómez, Jorge and Bala, Christian}, month = feb, year = {2019}, } -
Castelli, N., Stevens, G. & Jakobi, T. (2019)Information Visualization at Home: A literature survey of consumption feedback design
@article{castelli_information_2019, title = {Information {Visualization} at {Home}: {A} literature survey of consumption feedback design}, author = {Castelli, Nico and Stevens, Gunnar and Jakobi, Timo}, year = {2019}, } -
Saßmannshausen, S. M. (2019)Menschzentrierte Konzeption eines Systems in der Intensivmedizin
doi:10.18420/muc2019-up-0310
[BibTeX] [Abstract] [Download PDF]In der Intensivmedizin hat die Pflegedokumentation für die Beurteilung von Pflegeprozessen eine hohe Bedeutung. In vielen Krankenhäusern werden die Patientendaten manuell dokumentiert, was viel Aufwand erfordert und durch die schlechte Lesbarkeit zu Fehlinterpretationen und Fehlentscheidungen führen kann. Durch die menschzentrierte Konzeption eines Systems, sollen die Pflegekräfte im Behandlungsprozess unterstützt werden. Dazu wurde ein Vorgehensmodell entwickelt, welches sich am menschzentrierten Gestaltungsprozess der DIN ISO 9241-210 orientiert und Methoden des Contextual Designs und der Thematic Analysis beinhaltet. Dadurch wurden aus der Nutzungskontextanalyse 90 funktionale Anforderungen abgeleitet, um die Gestaltungslösungen entwickeln und evaluieren zu können. Durch das Konsortium bestehend aus der pixolus GmbH, Philips und der Universitätsklinik Aachen sowie durch die Zusammenarbeit mit zwei Krankenhäusern wurde der Zugang zu realen Nutzern und deren Kontexten sichergestellt.
@article{sasmannshausen_menschzentrierte_2019, title = {Menschzentrierte {Konzeption} eines {Systems} in der {Intensivmedizin}}, url = {http://dl.gi.de/handle/20.500.12116/24518}, doi = {10.18420/muc2019-up-0310}, abstract = {In der Intensivmedizin hat die Pflegedokumentation für die Beurteilung von Pflegeprozessen eine hohe Bedeutung. In vielen Krankenhäusern werden die Patientendaten manuell dokumentiert, was viel Aufwand erfordert und durch die schlechte Lesbarkeit zu Fehlinterpretationen und Fehlentscheidungen führen kann. Durch die menschzentrierte Konzeption eines Systems, sollen die Pflegekräfte im Behandlungsprozess unterstützt werden. Dazu wurde ein Vorgehensmodell entwickelt, welches sich am menschzentrierten Gestaltungsprozess der DIN ISO 9241-210 orientiert und Methoden des Contextual Designs und der Thematic Analysis beinhaltet. Dadurch wurden aus der Nutzungskontextanalyse 90 funktionale Anforderungen abgeleitet, um die Gestaltungslösungen entwickeln und evaluieren zu können. Durch das Konsortium bestehend aus der pixolus GmbH, Philips und der Universitätsklinik Aachen sowie durch die Zusammenarbeit mit zwei Krankenhäusern wurde der Zugang zu realen Nutzern und deren Kontexten sichergestellt.}, language = {en}, urldate = {2021-04-16}, author = {Saßmannshausen, Sheree May}, year = {2019}, note = {Accepted: 2019-08-17T20:35:39Z Publisher: Gesellschaft für Informatik e.V. Und German UPA e.V.}, } -
Jakobi, T., Patil, S., Randall, D., Stevens, G. & Wulf, V. (2019)It Is About What They Could Do with the Data: A User Perspective on Privacy in Smart Metering
IN ACM Trans. Comput.-Hum. Interact., Vol. 26, Pages: 2:1–2:44 doi:10.1145/3281444
[BibTeX] [Download PDF]@article{jakobi_it_2019, title = {It {Is} {About} {What} {They} {Could} {Do} with the {Data}: {A} {User} {Perspective} on {Privacy} in {Smart} {Metering}}, volume = {26}, issn = {1073-0516}, url = {http://doi.acm.org/10.1145/3281444}, doi = {10.1145/3281444}, number = {1}, journal = {ACM Trans. Comput.-Hum. Interact.}, author = {Jakobi, Timo and Patil, Sameer and Randall, Dave and Stevens, Gunnar and Wulf, Volker}, year = {2019}, keywords = {design probe, privacy preferences, privacy settings, Smart metering, smart meters, usable privacy}, pages = {2:1--2:44}, annote = {Place: New York, NY, USA Publisher: ACM}, } -
Vaziri, D. D., Anslinger, M., Unbehaun, D., Wieching, R., Randall, D., Schreiber, D. & Wulf, V. (2019)Mobile health platforms for active and healthy ageing support in older adults Design ideas from a participatory design study
International Reports on Socio-Informatics (IRSI)., Pages: Vol. 16, Iss. 2, pp. 3–29
[BibTeX] [Download PDF]@inproceedings{vaziri_mobile_2019, title = {Mobile health platforms for active and healthy ageing support in older adults {Design} ideas from a participatory design study}, url = {https://www.iisi.de/wp-content/uploads/2019/06/Irsi_V16I2.pdf}, booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI})}, author = {Vaziri, Daryoush Daniel and Anslinger, Melanie and Unbehaun, David and Wieching, Rainer and Randall, David and Schreiber, Dirk and Wulf, Volker}, editor = {Pipek, Volkmar and Rohde, Markus}, year = {2019}, pages = {Vol. 16, Iss. 2, pp. 3--29}, } -
Raudonat, K., Gäckle, K., Ahmadi, M., Weibert, A., Wulf, V. & Marsden, N. (2019)Living Labs zu Gender und IT im Kontext von Exklusionsdynamiken und Maßnahmen zur Förderung von Gender- und Diversitätssensibilität
IN Angenent, H., Heidkamp, B. & Kergel, D. (Eds.), Digital Diversity: Bildung und Lernen im Kontext gesellschaftlicher Transformationen Wiesbaden doi:10.1007/978-3-658-26753-7_19
[BibTeX] [Abstract] [Download PDF]Im Kontext IT, Digitalisierung und Diversität stehen (nicht nur) IT-Unternehmen vor vielfältigen Fragen und Herausforderungen. Gefordert sind gendertheoretisch informierte Diskurse sowie gender- und diversitätssensible Maßnahmen, die sich in der beruflichen Praxis umsetzen lassen. Hierfür muss wissenschaftliches Geschlechterwissen in einem Dialog zwischen Unternehmen und Wissenschaft weiterentwickelt, aufbereitet und für die praktische Umsetzung handhabbar gemacht werden. Genau dies ist das Ziel des GEWINN-Projekts und des in diesem Rahmen aufgebauten Living Labs im Gender und IT Kontext.
@incollection{raudonat_living_2019, address = {Wiesbaden}, title = {Living {Labs} zu {Gender} und {IT} im {Kontext} von {Exklusionsdynamiken} und {Maßnahmen} zur {Förderung} von {Gender}- und {Diversitätssensibilität}}, isbn = {978-3-658-26753-7}, url = {https://doi.org/10.1007/978-3-658-26753-7_19}, abstract = {Im Kontext IT, Digitalisierung und Diversität stehen (nicht nur) IT-Unternehmen vor vielfältigen Fragen und Herausforderungen. Gefordert sind gendertheoretisch informierte Diskurse sowie gender- und diversitätssensible Maßnahmen, die sich in der beruflichen Praxis umsetzen lassen. Hierfür muss wissenschaftliches Geschlechterwissen in einem Dialog zwischen Unternehmen und Wissenschaft weiterentwickelt, aufbereitet und für die praktische Umsetzung handhabbar gemacht werden. Genau dies ist das Ziel des GEWINN-Projekts und des in diesem Rahmen aufgebauten Living Labs im Gender und IT Kontext.}, booktitle = {Digital {Diversity}: {Bildung} und {Lernen} im {Kontext} gesellschaftlicher {Transformationen}}, publisher = {Springer Fachmedien Wiesbaden}, author = {Raudonat, Kerstin and Gäckle, Kristian and Ahmadi, Michael and Weibert, Anne and Wulf, Volker and Marsden, Nicola}, editor = {Angenent, Holger and Heidkamp, Birte and Kergel, David}, year = {2019}, doi = {10.1007/978-3-658-26753-7_19}, pages = {303--319}, } -
Reuter, C., Aldehoff, L., Riebe, T. & Kaufhold, M. (2019)IT in Peace, Conflict, and Security Research
IN Reuter, C. (Ed.), Information Technology for Peace and Security: IT Applications and Infrastructures in Conflicts, Crises, War, and Peace Wiesbaden doi:10.1007/978-3-658-25652-4_2
[BibTeX] [Abstract] [Download PDF]Advances in science and technology play a crucial role in the context of peace, conflict and security. As information technology (IT) is becoming omnipresent, this includes both the resilience of IT infrastructures e.g. as a target in cases of conflict and the role of IT applications to prevent and manage conflicts, crises and disasters. This chapter is an introduction to IT and its role in war and peace, in conflicts and crises as well as in safety and security. Based on those connections a new field of research has emerged: IT peace research. It is introduced in this chapter which provides an overview of the interdisciplinary concepts of peace, conflict and security. In addition, the research disciplines computer science and peace and conflict studies as the basis of IT peace research are explained. Moreover, the chapter focuses on the specific research topics of IT peace research and presents the institutionalised research landscape in Germany.
@incollection{reuter_it_2019-1, address = {Wiesbaden}, title = {{IT} in {Peace}, {Conflict}, and {Security} {Research}}, isbn = {978-3-658-25652-4}, url = {https://doi.org/10.1007/978-3-658-25652-4_2}, abstract = {Advances in science and technology play a crucial role in the context of peace, conflict and security. As information technology (IT) is becoming omnipresent, this includes both the resilience of IT infrastructures e.g. as a target in cases of conflict and the role of IT applications to prevent and manage conflicts, crises and disasters. This chapter is an introduction to IT and its role in war and peace, in conflicts and crises as well as in safety and security. Based on those connections a new field of research has emerged: IT peace research. It is introduced in this chapter which provides an overview of the interdisciplinary concepts of peace, conflict and security. In addition, the research disciplines computer science and peace and conflict studies as the basis of IT peace research are explained. Moreover, the chapter focuses on the specific research topics of IT peace research and presents the institutionalised research landscape in Germany.}, language = {en}, urldate = {2021-04-16}, booktitle = {Information {Technology} for {Peace} and {Security}: {IT} {Applications} and {Infrastructures} in {Conflicts}, {Crises}, {War}, and {Peace}}, publisher = {Springer Fachmedien}, author = {Reuter, Christian and Aldehoff, Larissa and Riebe, Thea and Kaufhold, Marc-André}, editor = {Reuter, Christian}, year = {2019}, doi = {10.1007/978-3-658-25652-4_2}, pages = {11--37}, } -
Reuter, C., Mentler, T., Nestler, S., Herczeg, M., Ludwig, T., Pottebaum, J. & Kaufhold, M. (2019)6. Workshop Mensch-Maschine-Interaktion in sicherheitskritischen Systemen – Neue digitale Realitäten
Hamburg, Germany, Publisher: ACM
[BibTeX] [Download PDF]@inproceedings{reuter_6_2019, address = {Hamburg, Germany}, title = {6. {Workshop} {Mensch}-{Maschine}-{Interaktion} in sicherheitskritischen {Systemen} - {Neue} digitale {Realitäten}}, url = {https://tubiblio.ulb.tu-darmstadt.de/116013/}, language = {de}, urldate = {2021-04-16}, publisher = {ACM}, author = {Reuter, Christian and Mentler, Tilo and Nestler, Simon and Herczeg, Michael and Ludwig, Thomas and Pottebaum, Jens and Kaufhold, Marc-André}, year = {2019}, note = {ISSN: 2510-2672}, } -
Paluch, R. (2019)Die technisch vermittelte Umweltbeziehung des leiblichen Selbstes in virtuellen Welten
IN Mensch und Welt im Zeichen der Digitalisierung doi:10.5771/9783845293226-145
[BibTeX]@incollection{paluch_technisch_2019, title = {Die technisch vermittelte {Umweltbeziehung} des leiblichen {Selbstes} in virtuellen {Welten}}, isbn = {978-3-8487-5121-1}, booktitle = {Mensch und {Welt} im {Zeichen} der {Digitalisierung}}, publisher = {Nomos Verlagsgesellschaft mbH \& Co. KG}, author = {Paluch, Richard}, year = {2019}, doi = {10.5771/9783845293226-145}, pages = {145--164}, } -
Müller, C., Kasper, H., Pelzelmayer, K., van Holten, K., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities – the CareComLabs Framework
doi:10.18420/ecscw2019_p09
[BibTeX] [Abstract] [Download PDF]The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.
@article{muller_designing_2019-1, title = {Designing for {Sustainable} {Caring} {Communities} – the {CareComLabs} {Framework}}, issn = {2510-2591}, url = {https://dl.eusset.eu/handle/20.500.12015/3280}, doi = {10.18420/ecscw2019_p09}, abstract = {The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.}, language = {en}, urldate = {2021-04-16}, author = {Müller, Claudia and Kasper, Heidi and Pelzelmayer, Katharina and van Holten, Karin and Struzek, David and Dickel, Martin}, year = {2019}, note = {Accepted: 2019-05-22T04:07:28Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, keywords = {italg}, } -
Müller, C. (2019)Introduction to the thematic focus “Socio-Informatics”
IN Media in Action, Pages: 9–16
[BibTeX]@article{muller_introduction_2019, title = {Introduction to the thematic focus “{Socio}-{Informatics}”}, number = {1}, journal = {Media in Action}, author = {Müller, Claudia}, year = {2019}, keywords = {italg}, pages = {9--16}, } -
Aal, K., Krüger, M., Rohde, M., Tadic, B. & Wulf, V. (2019)Social Media and ICT Usage in Conflicts Areas
IN Reuter, C. (Ed.), Information Technology for Peace and Security: IT Applications and Infrastructures in Conflicts, Crises, War, and Peace Wiesbaden doi:10.1007/978-3-658-25652-4_18
[BibTeX] [Abstract] [Download PDF]Social media as well as information and communication technology (ICT) play a major role in different conflicts all over the world. They have been crucial tools in the beginning of the so-called `Arab Spring‘ in Tunisia, the ongoing war in Syria, the struggle of Palestinian activists but also the Ukraine-Russia conflict. In this work, we provide the readers with an overview of current state of affairs regarding the use of ICTs in general and social media in particular in conflicts. Afterwards, we discuss how and what kind of tools and methods different actors use in their struggle. We especially focus on how actors appropriate the available tools to suit the specific conditions they find themselves in, such as risks of online surveillance, danger of prosecution of themselves or close others and varying levels of connectivity. We finally discuss the importance of an embedded perspective on the use of ICTs in conflict to understand these practices of appropriation.
@incollection{aal_social_2019, address = {Wiesbaden}, title = {Social {Media} and {ICT} {Usage} in {Conflicts} {Areas}}, isbn = {978-3-658-25652-4}, url = {https://doi.org/10.1007/978-3-658-25652-4_18}, abstract = {Social media as well as information and communication technology (ICT) play a major role in different conflicts all over the world. They have been crucial tools in the beginning of the so-called `Arab Spring' in Tunisia, the ongoing war in Syria, the struggle of Palestinian activists but also the Ukraine-Russia conflict. In this work, we provide the readers with an overview of current state of affairs regarding the use of ICTs in general and social media in particular in conflicts. Afterwards, we discuss how and what kind of tools and methods different actors use in their struggle. We especially focus on how actors appropriate the available tools to suit the specific conditions they find themselves in, such as risks of online surveillance, danger of prosecution of themselves or close others and varying levels of connectivity. We finally discuss the importance of an embedded perspective on the use of ICTs in conflict to understand these practices of appropriation.}, booktitle = {Information {Technology} for {Peace} and {Security}: {IT} {Applications} and {Infrastructures} in {Conflicts}, {Crises}, {War}, and {Peace}}, publisher = {Springer Fachmedien Wiesbaden}, author = {Aal, Konstantin and Krüger, Maximilian and Rohde, Markus and Tadic, Borislav and Wulf, Volker}, editor = {Reuter, Christian}, year = {2019}, doi = {10.1007/978-3-658-25652-4_18}, pages = {383--401}, } -
Reuter, C., Aldehoff, L., Riebe, T. & Kaufhold, M. (2019)IT in Peace, Conflict, and Security Research
IN Reuter, C. (Ed.), Information Technology for Peace and Security – IT-Applications and Infrastructures in Conflicts, Crises, War, and Peace Wiesbaden, Germany
[BibTeX]@incollection{reuter_it_2019, address = {Wiesbaden, Germany}, title = {{IT} in {Peace}, {Conflict}, and {Security} {Research}}, booktitle = {Information {Technology} for {Peace} and {Security} - {IT}-{Applications} and {Infrastructures} in {Conflicts}, {Crises}, {War}, and {Peace}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Aldehoff, Larissa and Riebe, Thea and Kaufhold, Marc-André}, editor = {Reuter, Christian}, year = {2019}, keywords = {HCI, Frieden, CRISP, Infrastruktur}, } -
Vaziri, D. D., Unbehaun, D., Aal, K., Shklovski, I., Wieching, R., Schreiber, D. & Wulf, V. (2019)Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing
IN Journal of Enabling Technologies, Vol. 13, Pages: 40–50
[BibTeX]@article{vaziri_negotiating_2019, title = {Negotiating contradictions: engaging disparate stakeholder demands in designing for active and healthy ageing}, volume = {13}, number = {1}, journal = {Journal of Enabling Technologies}, author = {Vaziri, Daryoush Daniel and Unbehaun, David and Aal, Konstantin and Shklovski, Irina and Wieching, Rainer and Schreiber, Dirk and Wulf, Volker}, year = {2019}, pages = {40--50}, annote = {Publisher: Emerald Publishing Limited}, } -
Rohde, M., Marsden, N., Raudonat, K., Hauptmeier, H. & Ahmadi, M. (2019)Because Nothing is More Normal Than Diversity: Implementing Diversity in HCI Education
Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: ACM, Pages: 343–348 doi:10.1145/3328320.3328409
[BibTeX] [Download PDF]@inproceedings{rohde_because_2019, address = {New York, NY, USA}, series = {C\&\#38;{T} '19}, title = {Because {Nothing} is {More} {Normal} {Than} {Diversity}: {Implementing} {Diversity} in {HCI} {Education}}, isbn = {978-1-4503-7162-9}, url = {http://doi.acm.org/10.1145/3328320.3328409}, doi = {10.1145/3328320.3328409}, booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}}, publisher = {ACM}, author = {Rohde, Markus and Marsden, Nicola and Raudonat, Kerstin and Hauptmeier, Helmut and Ahmadi, Michael}, year = {2019}, keywords = {curriculum, diversity, education, Inclusion, lecturing, openness}, pages = {343--348}, } -
Unbehaun, D., Aal, K., Carros, F., Wieching, R. & Wulf, V. (2019)Creative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper
Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters., Publisher: European Society for Socially Embedded Technologies (EUSSET)
[BibTeX]@inproceedings{unbehaun_creative_2019, title = {Creative and {Cognitive} {Activities} in {Social} {Assistive} {Robots} and {Older} {Adults}: {Results} from an {Exploratory} {Field} {Study} with {Pepper}}, booktitle = {Proceedings of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Demos} and {Posters}}, publisher = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Unbehaun, David and Aal, Konstantin and Carros, Felix and Wieching, Rainer and Wulf, Volker}, year = {2019}, } -
Lawo, D., Litz, K., Gromov, C., Schwärzer, H. & Stevens, G. (2019)Vegan werden: Nutzung digitaler Medien im Übergang zu einer nachhaltigen Ernährung
doi:10.1145/3340764.3344447
[BibTeX] [Abstract] [Download PDF]Bisherige Versuche der HCI-Community die Lebensmittelverschwendung oder den CO2-Fußabdruck zu reduzieren, basierten meist auf Persuasive Design Ansätzen. Diese werden jedoch kritisiert, die Alltagswelten und Konsumpraktiken für eine Langzeitwirkung nur unzureichend zu berücksichtigen. Das Problem aufgreifend, untersucht dieser Beitrag die Rolle (digitaler) Medien im Übergang zu einer veganen Ernährungspraktik. Hierfür wurden semi-strukturierte Interviews mit 9 VeganerInnen geführt und vor dem Hintergrund der Praxistheorie analysiert. Die Ergebnisse deuten dabei auf eine intensive Nutzung (digitaler) Medien, insbesondere in der frühen Phase der Änderung der Konsumpraktik. Statt Gamification oder Persuasive Design, zeigt sich Mediennutzung in Form von Irritation, Informationsbereitstellung zur Ausbildung eines vegan-spezifischen Konsumwissens sowie als Vermittler zwischen Gleichgesinnten.
@article{lawo_vegan_2019, title = {Vegan werden: {Nutzung} digitaler {Medien} im Übergang zu einer nachhaltigen {Ernährung}}, shorttitle = {Vegan werden}, url = {http://dl.gi.de/handle/20.500.12116/24623}, doi = {10.1145/3340764.3344447}, abstract = {Bisherige Versuche der HCI-Community die Lebensmittelverschwendung oder den CO2-Fußabdruck zu reduzieren, basierten meist auf Persuasive Design Ansätzen. Diese werden jedoch kritisiert, die Alltagswelten und Konsumpraktiken für eine Langzeitwirkung nur unzureichend zu berücksichtigen. Das Problem aufgreifend, untersucht dieser Beitrag die Rolle (digitaler) Medien im Übergang zu einer veganen Ernährungspraktik. Hierfür wurden semi-strukturierte Interviews mit 9 VeganerInnen geführt und vor dem Hintergrund der Praxistheorie analysiert. Die Ergebnisse deuten dabei auf eine intensive Nutzung (digitaler) Medien, insbesondere in der frühen Phase der Änderung der Konsumpraktik. Statt Gamification oder Persuasive Design, zeigt sich Mediennutzung in Form von Irritation, Informationsbereitstellung zur Ausbildung eines vegan-spezifischen Konsumwissens sowie als Vermittler zwischen Gleichgesinnten.}, language = {de}, urldate = {2021-04-16}, author = {Lawo, Dennis and Litz, Katharina and Gromov, Christina and Schwärzer, Hannah and Stevens, Gunnar}, year = {2019}, note = {Accepted: 2019-08-22T04:36:38Z Publisher: ACM}, } -
Stevens, G., Meurer, J., Pakusch, C. & Bossauer, P. (2019)Investigating Car Futures from Different Angles
doi:10.18420/muc2019-ws-453
[BibTeX] [Abstract] [Download PDF]The design of self-driving cars is one of the most exciting and ambitious challenges of our days and every day, new research work is published. In order to give an orientation, this article will present an overview of various methods used to study the human side of autonomous driving. Simplifying roughly, you can distinguish between design science-oriented methods (such as Research through Design, Wizard of Oz or driving simulator ) and behavioral science methods (such as survey, interview, and observation). We show how these methods are adopted in the context of autonomous driving research and dis-cuss their strengths and weaknesses. Due to the complexity of the topic, we will show that mixed method approaches will be suitable to explore the impact of autonomous driving on different levels: the individual, the social interaction and society.
@article{stevens_investigating_2019, title = {Investigating {Car} {Futures} from {Different} {Angles}}, url = {http://dl.gi.de/handle/20.500.12116/25194}, doi = {10.18420/muc2019-ws-453}, abstract = {The design of self-driving cars is one of the most exciting and ambitious challenges of our days and every day, new research work is published. In order to give an orientation, this article will present an overview of various methods used to study the human side of autonomous driving. Simplifying roughly, you can distinguish between design science-oriented methods (such as Research through Design, Wizard of Oz or driving simulator ) and behavioral science methods (such as survey, interview, and observation). We show how these methods are adopted in the context of autonomous driving research and dis-cuss their strengths and weaknesses. Due to the complexity of the topic, we will show that mixed method approaches will be suitable to explore the impact of autonomous driving on different levels: the individual, the social interaction and society.}, language = {en}, urldate = {2021-04-16}, author = {Stevens, Gunnar and Meurer, Johanna and Pakusch, Christina and Bossauer, Paul}, year = {2019}, note = {Accepted: 2019-09-05T01:05:23Z Publisher: Gesellschaft für Informatik e.V.}, } -
Struzek, D., Müller, C. & Boden, A. (2019)Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer
, Pages: 5
[BibTeX] [Abstract]This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.
@article{struzek_entwicklung_2019, title = {Entwicklung einer alltagsnahen persuasiven {App} zur {Bewegungsmotivation} für ältere {Nutzerinnen} und {Nutzer}}, abstract = {This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.}, language = {de}, author = {Struzek, David and Müller, Claudia and Boden, Alexander}, year = {2019}, keywords = {italg}, pages = {5}, } -
Meurer, J., Lawo, D., Pakusch, C., Tolmie, P. & Wulf, V. (2019)Opportunities for Sustainable Mobility: Re-thinking Eco-feedback from a Citizen’s Perspective
Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: ACM, Pages: 102–113 doi:10.1145/3328320.3328391
[BibTeX] [Download PDF]@inproceedings{meurer_opportunities_2019, address = {New York, NY, USA}, series = {C\&\#38;{T} '19}, title = {Opportunities for {Sustainable} {Mobility}: {Re}-thinking {Eco}-feedback from a {Citizen}'s {Perspective}}, isbn = {978-1-4503-7162-9}, url = {http://doi.acm.org/10.1145/3328320.3328391}, doi = {10.1145/3328320.3328391}, booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}}, publisher = {ACM}, author = {Meurer, Johanna and Lawo, Dennis and Pakusch, Christina and Tolmie, Peter and Wulf, Volker}, year = {2019}, keywords = {eco-feedback tools, interview study, mobile phone data, mobility, Sustainable mobility}, pages = {102--113}, } -
Lehmann, J., Carros, F., Unbehaun, D., Wieching, R. & Lüssem, J. (2019)Einsatzfelder der sozialen Robotik in der Pflege
Digitale Transformation im Krankenhaus., Pages: pp. 88–113
[BibTeX] [Download PDF]@inproceedings{lehmann_einsatzfelder_2019, title = {Einsatzfelder der sozialen {Robotik} in der {Pflege}}, url = {https://www.lehmanns.de/shop/medizin-pharmazie/48102343-9783947566754-digitale-transformation-im-krankenhaus}, booktitle = {Digitale {Transformation} im {Krankenhaus}}, author = {Lehmann, Jasmin and Carros, Felix and Unbehaun, David and Wieching, Rainer and Lüssem, Jens}, editor = {Stoffers, Christian and Krämer, Nicolas and Heitmann, Christian}, year = {2019}, pages = {pp. 88--113}, } -
Weise, F. J., Hauptmeier, H., Stratford, K. J., Hayward, M. W., Aal, K., Heuer, M., Tomeletso, M., Wulf, V., Somers, M. J. & Stein, A. B. (2019)Lions at the Gates: Trans-disciplinary Design of an Early Warning System to Improve Human-Lion Coexistence
IN Frontiers in Ecology and Evolution, Vol. 6 doi:10.3389/fevo.2018.00242
[BibTeX] [Abstract] [Download PDF]Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.
@article{weise_lions_2019, title = {Lions at the {Gates}: {Trans}-disciplinary {Design} of an {Early} {Warning} {System} to {Improve} {Human}-{Lion} {Coexistence}}, volume = {6}, issn = {2296-701X}, shorttitle = {Lions at the {Gates}}, url = {https://www.frontiersin.org/articles/10.3389/fevo.2018.00242/full}, doi = {10.3389/fevo.2018.00242}, abstract = {Across Africa, lions (Panthera leo) are heavily persecuted in anthropogenic landscapes. Trans-disciplinary research and virtual boundaries (geofences) programmed into GPS-tracking transmitters offer new opportunities to improve coexistence. During a 24-month pilot study (2016-2018), we alerted communities about approaching lions, issuing 1,017 alerts to four villages and 19 cattle posts. Alerts reflected geofence breaches of nine lions (2,941 monitoring days) moving between Botswana’s Okavango Delta and adjacent agro-pastoral communities. Daily alert system costs per lion were US\$18.54, or \$5,460.24 per GPS deployment (n = 13). Alert-responsive livestock owners mainly responded by night-kraaling of cattle (68.9\%), significantly reducing their losses (by \$124.61 annually), whereas losses of control group and non-responsive livestock owners remained high (\$317.93 annually). Community satisfaction with alerts (91.8\%) was higher than for compensation of losses (24.3\%). Study lions spent 26.3\% of time monitored in geofenced community areas, but accounted for 31.0\% of conflict. Manual alert distribution proved challenging, static geofences did not appropriately reflect human safety or the environment’s strong seasonality that influenced cattle predation risk, and tracking units with on-board alert functions often failed or under-recorded geofence breaches by 27.9\%. These insufficiencies prompted the design of a versatile and autonomous lion alert platform with automated, dynamic geofencing. We co-designed this prototype platform with community input, thereby incorporating user feedback. We outline a flexible approach that recognizes conflict complexity and user community heterogeneity. Here, we describe the evolution of an innovative Information and Communication Technologies-based alert system that enables instant data processing and community participation through interactive interfaces on different devices. We highlight the importance of a trans-disciplinary co-design and development process focussing on community engagement while synthesising expertise from ethnography, ecology, and socio-informatics. We discuss the bio-geographic, social, and technological variables that influence alert system efficacy and outline opportunities for wider application in promoting coexistence and conservation.}, language = {English}, urldate = {2021-04-16}, journal = {Frontiers in Ecology and Evolution}, author = {Weise, Florian J. and Hauptmeier, Helmut and Stratford, Ken J. and Hayward, Matthew W. and Aal, Konstantin and Heuer, Marcus and Tomeletso, Mathata and Wulf, Volker and Somers, Michael J. and Stein, Andrew B.}, year = {2019}, note = {Publisher: Frontiers}, keywords = {thesis, Alert System, coexistence, Conflict mitigation, early warning, Geofencing, grounded design, Lion (Panthera leo), Socio-informatics}, } -
Kaufhold, M., Reuter, C. & Ludwig, T. (2019)Cross-Media Usage of Social Big Data for Emergency Services and Volunteer Communities: Approaches, Development and Challenges of Multi-Platform Social Media Services
IN arXiv preprint arXiv:1907.07725
[BibTeX]@article{kaufhold_cross-media_2019, title = {Cross-{Media} {Usage} of {Social} {Big} {Data} for {Emergency} {Services} and {Volunteer} {Communities}: {Approaches}, {Development} and {Challenges} of {Multi}-{Platform} {Social} {Media} {Services}}, journal = {arXiv preprint arXiv:1907.07725}, author = {Kaufhold, Marc-André and Reuter, Christian and Ludwig, Thomas}, year = {2019}, } -
Ahmadi, M., Weibert, A., Wenzelmann, V., Aal, K., Gäckle, K., Wulf, V. & Marsden, N. (2019)Designing for Openness in Making: Lessons Learned from a Digital Project Week
Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: ACM, Pages: 160–171 doi:10.1145/3328320.3328376
[BibTeX] [Download PDF]@inproceedings{ahmadi_designing_2019, address = {New York, NY, USA}, series = {C\&\#38;{T} '19}, title = {Designing for {Openness} in {Making}: {Lessons} {Learned} from a {Digital} {Project} {Week}}, isbn = {978-1-4503-7162-9}, url = {http://doi.acm.org/10.1145/3328320.3328376}, doi = {10.1145/3328320.3328376}, booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}}, publisher = {ACM}, author = {Ahmadi, Michael and Weibert, Anne and Wenzelmann, Victoria and Aal, Konstantin and Gäckle, Kristian and Wulf, Volker and Marsden, Nicola}, year = {2019}, keywords = {FabLab, Community, Diversity, DIY, Gender, Hacking, Maker Culture, Makerspace, Making, Openness}, pages = {160--171}, } -
Kaufhold, M., Reuter, C. & Ludwig, T. (2019)FLOW EXPERIENCE IN SOFTWARE ENGINEERING: DEVELOPMENT AND EVALUATION OF DESIGN OPTIONS FOR ECLIPSE
@article{kaufhold_flow_2019, title = {{FLOW} {EXPERIENCE} {IN} {SOFTWARE} {ENGINEERING}: {DEVELOPMENT} {AND} {EVALUATION} {OF} {DESIGN} {OPTIONS} {FOR} {ECLIPSE}}, author = {Kaufhold, Marc-Andre and Reuter, Christian and Ludwig, Thomas}, year = {2019}, } -
Stevens, G., Bossauer, P., Vonholdt, S. & Pakusch, C. (2019)Using Time and Space Efficiently in Driverless Cars: Findings of a Co-Design Study
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., Pages: 1–14
[BibTeX]@inproceedings{stevens_using_2019, title = {Using {Time} and {Space} {Efficiently} in {Driverless} {Cars}: {Findings} of a {Co}-{Design} {Study}}, booktitle = {Proceedings of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, author = {Stevens, Gunnar and Bossauer, Paul and Vonholdt, Stephanie and Pakusch, Christina}, year = {2019}, keywords = {a-paper}, pages = {1--14}, } -
Jakobi, T. (2019)Incorporating Usable Privacy into Connected Devices: A User-Centered Perspective
Dissertation, Siegen
[BibTeX] [Abstract]Due to the popularity of the Internet and the networked services that it facilitates, networked devices have become increasingly common in both the workplace and everyday life in recent years-following the trail blazed by smartphones. The data provided by these devices allow for the creation of rich user profiles. As a result, the collection, processing and exchange of such personal data have become drivers of economic growth. History shows that the adoption of new technologies is likely to influence both individual and societal concepts of privacy. Research into privacy has therefore been confronted with continuously changing concepts due to technological progress. From a legal perspective, privacy laws that reflect social values are sought. Privacy enhancing technologies are developed or adapted to take account of technological development. Organizations must also identify protective measures that are effective in terms of scalability and automation. Similarly, research is being conducted from the perspective of Human-Computer Interaction (HCI) to explore design spaces that empower individuals to manage their protection needs with regard to novel data, which they may perceive as sensitive. Taking such an HCI perspective with regard to understanding privacy management on the Internet ofThings (IoT), this research mainly focuses on three interrelated goals across the fields of application: 1. Exploring and analyzing how people make sense of data, especially when managing privacy and data disclosure; 2. Identifying, framing and evaluating potential resources for designing sense-making processes; and 3. Exploring the fitness of the identified concepts for inclusion in legal and technical perspectives on supporting decisions regarding privacy on the IoT. Although this work’s point of departure is the HCI perspective, it emphasizes the importance of the interrelationships among seemingly independent perspectives. Their interdependence is therefore also emphasized and taken into account by subscribing to a user-centered design process throughout this study. More specifically, this thesis adopts a design case study approach. This approach makes it possible to conduct full user-centered design lifecycles in a concrete application case with participants in the context of everyday life. Based on this approach, it was possible to investigate several domains of the IoT that are currently relevant, namely smart metering, smartphones, smart homes and connected cars. The results show that the participants were less concerned about (raw) data than about the information that could potentially be derived from it. Against the background of the constant collection of highly technical and abstract data, the content of which only becomes visible through the application of complex algorithms, this study indicates that people should learn to explore and understand these data flexibly, and provides insights in how to design for supporting this aim. From the point of view of design for usable privacy protection measures, the information that is provided to users about data disclosure should be focused on the consequences thereof for users‘ environments and life. A related concept from law is „informed consent,“ which I propose should be further developed in order to implement usable mechanisms for individual privacy protection in the era of the IoT. Finally, this thesis demonstrates how research on HCI can be methodologically embedded in a regulative process that will inform both the development of technology and the drafting of legislation.
@phdthesis{jakobi_incorporating_2019, address = {Siegen}, type = {Dissertation}, title = {Incorporating {Usable} {Privacy} into {Connected} {Devices}: {A} {User}-{Centered} {Perspective}}, abstract = {Due to the popularity of the Internet and the networked services that it facilitates, networked devices have become increasingly common in both the workplace and everyday life in recent years-following the trail blazed by smartphones. The data provided by these devices allow for the creation of rich user profiles. As a result, the collection, processing and exchange of such personal data have become drivers of economic growth. History shows that the adoption of new technologies is likely to influence both individual and societal concepts of privacy. Research into privacy has therefore been confronted with continuously changing concepts due to technological progress. From a legal perspective, privacy laws that reflect social values are sought. Privacy enhancing technologies are developed or adapted to take account of technological development. Organizations must also identify protective measures that are effective in terms of scalability and automation. Similarly, research is being conducted from the perspective of Human-Computer Interaction (HCI) to explore design spaces that empower individuals to manage their protection needs with regard to novel data, which they may perceive as sensitive. Taking such an HCI perspective with regard to understanding privacy management on the Internet ofThings (IoT), this research mainly focuses on three interrelated goals across the fields of application: 1. Exploring and analyzing how people make sense of data, especially when managing privacy and data disclosure; 2. Identifying, framing and evaluating potential resources for designing sense-making processes; and 3. Exploring the fitness of the identified concepts for inclusion in legal and technical perspectives on supporting decisions regarding privacy on the IoT. Although this work's point of departure is the HCI perspective, it emphasizes the importance of the interrelationships among seemingly independent perspectives. Their interdependence is therefore also emphasized and taken into account by subscribing to a user-centered design process throughout this study. More specifically, this thesis adopts a design case study approach. This approach makes it possible to conduct full user-centered design lifecycles in a concrete application case with participants in the context of everyday life. Based on this approach, it was possible to investigate several domains of the IoT that are currently relevant, namely smart metering, smartphones, smart homes and connected cars. The results show that the participants were less concerned about (raw) data than about the information that could potentially be derived from it. Against the background of the constant collection of highly technical and abstract data, the content of which only becomes visible through the application of complex algorithms, this study indicates that people should learn to explore and understand these data flexibly, and provides insights in how to design for supporting this aim. From the point of view of design for usable privacy protection measures, the information that is provided to users about data disclosure should be focused on the consequences thereof for users' environments and life. A related concept from law is "informed consent," which I propose should be further developed in order to implement usable mechanisms for individual privacy protection in the era of the IoT. Finally, this thesis demonstrates how research on HCI can be methodologically embedded in a regulative process that will inform both the development of technology and the drafting of legislation.}, school = {University of Siegen}, author = {Jakobi, Timo}, year = {2019}, keywords = {Thesis, Dissertation}, } -
Stickel, O., Stilz, M., Brocker, A., Borchers, J. & Pipek, V. (2019)Fab:UNIverse – Makerspaces, Fab Labs and Lab Managers in Academia
Proceedings of the FabLearn Europe 2019 Conference. New York, NY, USA, Publisher: ACM, Pages: 19:1–19:2 doi:10.1145/3335055.3335074
[BibTeX] [Download PDF]@inproceedings{stickel_fabuniverse_2019, address = {New York, NY, USA}, series = {{FabLearn} {Europe} '19}, title = {Fab:{UNIverse} - {Makerspaces}, {Fab} {Labs} and {Lab} {Managers} in {Academia}}, isbn = {978-1-4503-6266-5}, url = {http://doi.acm.org/10.1145/3335055.3335074}, doi = {10.1145/3335055.3335074}, booktitle = {Proceedings of the {FabLearn} {Europe} 2019 {Conference}}, publisher = {ACM}, author = {Stickel, Oliver and Stilz, Melanie and Brocker, Anke and Borchers, Jan and Pipek, Volkmar}, year = {2019}, keywords = {FabLab, Digital Fabrication, Education, Makerspaces, University}, pages = {19:1--19:2}, } -
Jakobi, T., Seufert, A., Stevens, G. & Becker, M. (2019)Webtracking im neuen Datenschutzrecht – Gestaltungspotentiale an der Schnittstelle von Rechtswissenschaften und HCI
doi:10.1145/3340764.3340790
[BibTeX] [Abstract] [Download PDF]Die DSGVO regelt derzeit den Umgang mit personenbezogenen Daten grundlegend neu und eröffnet dadurch neue Spielräume. Gleichzeitig erzeugt sie große Unsicherheit unter den Betroffenen. Ein Beispiel hierfür sind Webtracker, die Gestaltern auf Basis zum Teil umfangreicher (personenbezogener) Datenerhebung helfen, die Utility und Usability ihrer Webseiten zu verbessern, oder Betreiber deren Finanzierung ermöglichen. Vor diesem Hintergrund zeigen wir in diesem Beitrag zunächst die praktische Relevanz von Webtracking durch die Sammlung der Webtracker der jeweils 100 populärsten Seiten der 28 EU-Mitglieder. Darauf aufbauend zeigen wir, welche Daten diese Tracker sammeln und analysieren Rechtsgrundlagen. Schließlich diskutieren wir mögliche gestalterische und architektonische Konsequenzen zur Erfüllung der rechtlich skizzierten Anforderungen unter Berücksichtigung der Benutzerperspektive.
@article{jakobi_webtracking_2019-1, title = {Webtracking im neuen {Datenschutzrecht} - {Gestaltungspotentiale} an der {Schnittstelle} von {Rechtswissenschaften} und {HCI}}, url = {http://dl.gi.de/handle/20.500.12116/24598}, doi = {10.1145/3340764.3340790}, abstract = {Die DSGVO regelt derzeit den Umgang mit personenbezogenen Daten grundlegend neu und eröffnet dadurch neue Spielräume. Gleichzeitig erzeugt sie große Unsicherheit unter den Betroffenen. Ein Beispiel hierfür sind Webtracker, die Gestaltern auf Basis zum Teil umfangreicher (personenbezogener) Datenerhebung helfen, die Utility und Usability ihrer Webseiten zu verbessern, oder Betreiber deren Finanzierung ermöglichen. Vor diesem Hintergrund zeigen wir in diesem Beitrag zunächst die praktische Relevanz von Webtracking durch die Sammlung der Webtracker der jeweils 100 populärsten Seiten der 28 EU-Mitglieder. Darauf aufbauend zeigen wir, welche Daten diese Tracker sammeln und analysieren Rechtsgrundlagen. Schließlich diskutieren wir mögliche gestalterische und architektonische Konsequenzen zur Erfüllung der rechtlich skizzierten Anforderungen unter Berücksichtigung der Benutzerperspektive.}, language = {de}, urldate = {2021-04-16}, author = {Jakobi, Timo and Seufert, Anna-Magdalena and Stevens, Gunnar and Becker, Max}, year = {2019}, note = {Accepted: 2019-08-22T04:36:34Z Publisher: ACM}, } -
Saeed, S., Pipek, V., Rohde, M., Reuter, C., de Carvalho, A. F. P. & Wulf, V. (2019)Nomadic Knowledge Sharing Practices and Challenges: Findings From a Long-Term Case Study
IN IEEE Access, Vol. 7, Pages: 63564–63577
[BibTeX]@article{saeed_nomadic_2019, title = {Nomadic {Knowledge} {Sharing} {Practices} and {Challenges}: {Findings} {From} a {Long}-{Term} {Case} {Study}}, volume = {7}, journal = {IEEE Access}, author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Reuter, Christian and de Carvalho, Aparecido Fabiano Pinatti and Wulf, Volker}, year = {2019}, pages = {63564--63577}, annote = {Publisher: IEEE}, } -
Unbehaun, D., Aal, K., Wieching, R., Wulf, V., Vaziri, D. D., Jahnke, S. & Wulf, B. (2019)Development of an ICT-based Training System for People with Dementia
Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion. New York, NY, USA, Publisher: ACM, Pages: 65–68 doi:10.1145/3301019.3325153
[BibTeX] [Download PDF]@inproceedings{unbehaun_development_2019, address = {New York, NY, USA}, series = {{DIS} '19 {Companion}}, title = {Development of an {ICT}-based {Training} {System} for {People} with {Dementia}}, isbn = {978-1-4503-6270-2}, url = {http://doi.acm.org/10.1145/3301019.3325153}, doi = {10.1145/3301019.3325153}, booktitle = {Companion {Publication} of the 2019 on {Designing} {Interactive} {Systems} {Conference} 2019 {Companion}}, publisher = {ACM}, author = {Unbehaun, David and Aal, Konstantin and Wieching, Rainer and Wulf, Volker and Vaziri, Daryoush Daniel and Jahnke, Stefan and Wulf, Bruno}, year = {2019}, keywords = {dementia, exergame, ict, videogame, design, hci, kinect}, pages = {65--68}, } -
Kricheldorff, C., Pelizäus-Hoffmeister, H., Wahl, H. -W. & Müller, C. (2019)Tagungsorganisation: Tagung Interdisziplinäre Perspektiven auf Technikforschung, -gestaltung und -aneignung.
, Siegen, Germany
[BibTeX]@book{kricheldorff_tagungsorganisation_2019, address = {Siegen, Germany}, title = {Tagungsorganisation: {Tagung} {Interdisziplinäre} {Perspektiven} auf {Technikforschung}, -gestaltung und -aneignung.}, author = {Kricheldorff, C. and Pelizäus-Hoffmeister, H. and Wahl, H.-W. and Müller, Claudia}, year = {2019}, keywords = {italg, presentation}, } -
Kaspar, H. & Müller, C. (2019)Caring Community Living Lab: ein neuer Ansatz für die Langzeit-Versorgung zuhause
Clusterkonferenz Zukunft der Pflege. September 2019, Berlin
[BibTeX]@inproceedings{kaspar_caring_2019, address = {September 2019, Berlin}, title = {Caring {Community} {Living} {Lab}: ein neuer {Ansatz} für die {Langzeit}-{Versorgung} zuhause}, booktitle = {Clusterkonferenz {Zukunft} der {Pflege}}, author = {Kaspar, H and Müller, C}, year = {2019}, } -
Struzek, D., Müller, C. & Boden, A. (2019)Development of an Everyday Persuasive App for Movement Motivation for Older Adults.
Proceedings of the 17th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing and the Design of Cooperation Technologies -Demos and Posters, Reports of the European Society for Socially Embedded. doi:10.18420/ecscw2019_d04
[BibTeX]@inproceedings{struzek_development_2019, title = {Development of an {Everyday} {Persuasive} {App} for {Movement} {Motivation} for {Older} {Adults}.}, doi = {10.18420/ecscw2019_d04}, booktitle = {Proceedings of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practice}-centred {Computing} and the {Design} of {Cooperation} {Technologies} -{Demos} and {Posters}, {Reports} of the {European} {Society} for {Socially} {Embedded}}, author = {Struzek, David and Müller, Claudia and Boden, Alexander}, year = {2019}, keywords = {italg}, } -
Müller, C. (2019)Assistenztechnologien in der Lebenswelt – Wie können sie praxis- und nutzerorientiert gestaltet werden
, Berlin, Germany, Publisher: GKV-Spitzenverband
[BibTeX]@book{muller_assistenztechnologien_2019, address = {Berlin, Germany}, title = {Assistenztechnologien in der {Lebenswelt} – {Wie} können sie praxis- und nutzerorientiert gestaltet werden}, publisher = {GKV-Spitzenverband}, author = {Müller, Claudia}, year = {2019}, keywords = {italg}, } -
Pelzelmayer, K., Müller, C., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities: The CareComLabs Framework
2. Tagung des DGGG-Fachausschusses Alter und Technik. Siegen
[BibTeX]@inproceedings{pelzelmayer_designing_2019, address = {Siegen}, title = {Designing for {Sustainable} {Caring} {Communities}: {The} {CareComLabs} {Framework}}, booktitle = {2. {Tagung} des {DGGG}-{Fachausschusses} {Alter} und {Technik}}, author = {Pelzelmayer, K and Müller, C and Struzek, D and Dickel, M}, year = {2019}, keywords = {italg}, } -
Müller, C. (2019)Sessionmoderation: Health Literacy in Digitalized Environments
Geriatriekongress 2019. 26.04.2019, Wien
[BibTeX]@inproceedings{muller_sessionmoderation_2019, address = {26.04.2019, Wien}, title = {Sessionmoderation: {Health} {Literacy} in {Digitalized} {Environments}}, booktitle = {Geriatriekongress 2019}, author = {Müller, C}, year = {2019}, } -
Dickel, M., Struzek, D., Jung-Heinrich, J., Müller, C., Kaspar, H., van Holten, K. & Pelzelmayer, K. (2019)Networks of Care in Rural Areas. Workshop: Networks of Care.
European Conference on Computer-Supported Cooperative Work: The International Venue on Practicecentred Computing. 08.06.2019, Wien
[BibTeX]@inproceedings{dickel_networks_2019, address = {08.06.2019, Wien}, title = {Networks of {Care} in {Rural} {Areas}. {Workshop}: {Networks} of {Care}.}, booktitle = {European {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practicecentred} {Computing}}, author = {Dickel, M and Struzek, D and Jung-Heinrich, J and Müller, C and Kaspar, H and van Holten, K and Pelzelmayer, K}, year = {2019}, keywords = {italg}, } -
Englert, M., Faust, L., Heinrich-Franke, C., Müller, C. & Schubert, C. (2019)Media in Action: An Inter-disciplinary Journal on Cooperative Media 1/2018
Thematic Focus: Socio-Informatics [Hrsg.]. Mai 2019
[BibTeX]@inproceedings{englert_media_2019, address = {Mai 2019}, title = {Media in {Action}: {An} {Inter}-disciplinary {Journal} on {Cooperative} {Media} 1/2018}, booktitle = {Thematic {Focus}: {Socio}-{Informatics} [{Hrsg}.]}, author = {Englert, M and Faust, L and Heinrich-Franke, C and Müller, C and Schubert, C}, year = {2019}, } -
Struzek, D., Dickel, M. & Müller, C. (2019)Co-Design von Community-Technologien im ländlichen Raum
DGG & DGGG Jahreskongress «Versorgung und Teilhabe». Berlin, Germany, Publisher: Deutsche Gesellschaft für Gerontologie und Geriatrie e.V. Berlin
[BibTeX]@inproceedings{struzek_co-design_2019, address = {Berlin, Germany}, title = {Co-{Design} von {Community}-{Technologien} im ländlichen {Raum}}, booktitle = {{DGG} \& {DGGG} {Jahreskongress} «{Versorgung} und {Teilhabe}»}, publisher = {Deutsche Gesellschaft für Gerontologie und Geriatrie e.V. Berlin}, author = {Struzek, David and Dickel, Martin and Müller, Claudia}, year = {2019}, keywords = {italg}, } -
Müller, C. (2019)Keynote «Ältere Menschen und Digitalisierung».
, Ludwigshafen
[BibTeX]@book{muller_keynote_2019, address = {Ludwigshafen}, title = {Keynote «Ältere {Menschen} und {Digitalisierung}».}, author = {Müller, Claudia}, year = {2019}, keywords = {italg}, } -
Kaufhold, M., Grinko, M., Reuter, C., Schorch, M., Langer, A., Skudelny, S. & Hollick, M. (2019)Potentiale von IKT beim Ausfall kritischer Infrastrukturen: Erwartungen, Informationsgewinnung und Mediennutzung der Zivilbevölkerung in Deutschland
Proceedings of the International Conference on Wirtschaftsinformatik. Siegen, Germany, Publisher: AIS
[BibTeX]@inproceedings{kaufhold_potentiale_2019, address = {Siegen, Germany}, title = {Potentiale von {IKT} beim {Ausfall} kritischer {Infrastrukturen}: {Erwartungen}, {Informationsgewinnung} und {Mediennutzung} der {Zivilbevölkerung} in {Deutschland}}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}}, publisher = {AIS}, author = {Kaufhold, Marc-André and Grinko, Margarita and Reuter, Christian and Schorch, Marén and Langer, Amanda and Skudelny, Sascha and Hollick, Matthias}, year = {2019}, keywords = {HCI, KontiKat, Infrastruktur, RSF, HyServ, MAKI}, } -
Brankaert, R., Kenning, G., Welsh, D., Foley, S., Hodge, J. & Unbehaun, D. (2019)Intersections in HCI, Design and Dementia: Inclusivity in Participatory Approaches
Companion Publication of the 2019 on Designing Interactive Systems Conference 2019 Companion., Publisher: ACM, Pages: 357–360
[BibTeX]@inproceedings{brankaert_intersections_2019, title = {Intersections in {HCI}, {Design} and {Dementia}: {Inclusivity} in {Participatory} {Approaches}}, booktitle = {Companion {Publication} of the 2019 on {Designing} {Interactive} {Systems} {Conference} 2019 {Companion}}, publisher = {ACM}, author = {Brankaert, Rens and Kenning, Gail and Welsh, Daniel and Foley, Sarah and Hodge, James and Unbehaun, David}, year = {2019}, pages = {357--360}, } -
Botero, A., Karasti, H., Saad-Sulonen, J., Geirbo, H. C., Baker, K., Parmiggiani, E. & Marttila, S. (2019)Drawing Together: Infrastructuring and Politics for Participatory Design – a visual collection of cases, issues, questions, and relevant literature
Oulu, Finland doi:10.13140/RG.2.2.32382.43849
[BibTeX] [Download PDF]@techreport{botero_drawing_2019, address = {Oulu, Finland}, title = {Drawing {Together}: {Infrastructuring} and {Politics} for {Participatory} {Design} - a visual collection of cases, issues, questions, and relevant literature}, url = {http://urn.fi/urn:isbn:9789526222042}, institution = {University of Oulu, INTERACT Research Unit}, author = {Botero, Andrea and Karasti, Helena and Saad-Sulonen, Joanna and Geirbo, Hanne Cecilie and Baker, Karen and Parmiggiani, Elena and Marttila, Sanna}, year = {2019}, doi = {10.13140/RG.2.2.32382.43849}, keywords = {cscw, MdK}, } -
Syed, H. A. (2019)Sustainability in Crisis: Towards Business Continuity in Small and Medium Enterprises
Proceedings of 17th European Conference on Computer-Supported Cooperative Work-Doctoral Colloquium., Publisher: European Society for Socially Embedded Technologies (EUSSET)
[BibTeX]@inproceedings{syed_sustainability_2019, title = {Sustainability in {Crisis}: {Towards} {Business} {Continuity} in {Small} and {Medium} {Enterprises}}, booktitle = {Proceedings of 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Doctoral} {Colloquium}}, publisher = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Syed, Hussain Abid}, year = {2019}, } -
Langer, A., Kaufhold, M., Runft, E., Reuter, C., Grinko, M. & Pipek, V. (2019)Counter Narratives in Social Media: An Empirical Study on Combat and Prevention of Terrorism
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). València, Spain, Publisher: ISCRAM Association
[BibTeX]@inproceedings{langer_counter_2019, address = {València, Spain}, title = {Counter {Narratives} in {Social} {Media}: {An} {Empirical} {Study} on {Combat} and {Prevention} of {Terrorism}}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM Association}, author = {Langer, Amanda and Kaufhold, Marc-André and Runft, Elena and Reuter, Christian and Grinko, Margarita and Pipek, Volkmar}, editor = {Franco, Zeno and González, José J. and Canós, José H.}, year = {2019}, keywords = {Frieden, KontiKat}, } -
Wanka, A., Endter, C. & Müller, C. (2019)Technikforschung in alternden Gesellschaften – Herausforderungen für die Gerontologie
DGGG-Kongress. September 2019, Berlin
[BibTeX]@inproceedings{wanka_technikforschung_2019, address = {September 2019, Berlin}, title = {Technikforschung in alternden {Gesellschaften} – {Herausforderungen} für die {Gerontologie}}, booktitle = {{DGGG}-{Kongress}}, author = {Wanka, A and Endter, C and Müller, C}, year = {2019}, } -
Dickel, M., Unbehaun, D. & Müller, C. (2019)Living Labs als Gestaltungs- und Aneignungsarena IKT-basierter Anwendungen im Gesundheits- und Pflegekontext. Implikationen partizipativer Entwicklung.
, Berlin, Germany
[BibTeX]@book{dickel_living_2019, address = {Berlin, Germany}, title = {Living {Labs} als {Gestaltungs}- und {Aneignungsarena} {IKT}-basierter {Anwendungen} im {Gesundheits}- und {Pflegekontext}. {Implikationen} partizipativer {Entwicklung}.}, author = {Dickel, Martin and Unbehaun, David and Müller, Claudia}, year = {2019}, keywords = {italg}, } -
Kaufhold, M., Gizikis, A., Reuter, C., Habdank, M. & Grinko, M. (2019)Avoiding Chaotic Use of Social Media during Emergencies: Evaluation of Citizens‘ Guidelines
IN Journal of Contingencies and Crisis Management (JCCM) doi:10.1111/1468-5973.12249
[BibTeX] [Download PDF]@article{kaufhold_avoiding_2019, title = {Avoiding {Chaotic} {Use} of {Social} {Media} during {Emergencies}: {Evaluation} of {Citizens}' {Guidelines}}, url = {http://www.peasec.de/paper/2018/2018_KaufholdGizikisReuterHabdankGrinko_DesignEvaluationCitizenGuidelines_JCCM.pdf https://onlinelibrary.wiley.com/doi/abs/10.1111/1468-5973.12249}, doi = {10.1111/1468-5973.12249}, journal = {Journal of Contingencies and Crisis Management (JCCM)}, author = {Kaufhold, Marc-André and Gizikis, Alexis and Reuter, Christian and Habdank, Matthias and Grinko, Margarita}, year = {2019}, keywords = {A-Paper, EmerGent, KontiKat}, } -
Sipos, R. & Wenzelmann, V. (2019)Critical Making With and For Communities
Proceedings of the 9th International Conference on Communities & Technologies – Transforming Communities. New York, NY, USA, Publisher: ACM, Pages: 323–330 doi:10.1145/3328320.3328410
[BibTeX] [Download PDF]@inproceedings{sipos_critical_2019, address = {New York, NY, USA}, series = {C\&\#38;{T} '19}, title = {Critical {Making} {With} and {For} {Communities}}, isbn = {978-1-4503-7162-9}, url = {http://doi.acm.org/10.1145/3328320.3328410}, doi = {10.1145/3328320.3328410}, booktitle = {Proceedings of the 9th {International} {Conference} on {Communities} \& {Technologies} - {Transforming} {Communities}}, publisher = {ACM}, author = {Sipos, Regina and Wenzelmann, Victoria}, year = {2019}, keywords = {Participatory Design, Makerspaces, Connected Communities, Critical Making, Grounded Design}, pages = {323--330}, } -
Landwehr, M., Borning, A. & Wulf, V. (2019)The High Cost of Free Services: Problems with Surveillance Capitalism and Possible Alternatives for IT Infrastructure
@article{landwehr_high_2019, title = {The {High} {Cost} of {Free} {Services}: {Problems} with {Surveillance} {Capitalism} and {Possible} {Alternatives} for {IT} {Infrastructure}}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/06/landwehr-limits-2019_final.pdf}, author = {Landwehr, Marvin and Borning, Alan and Wulf, Volker}, year = {2019}, } -
Ludwig, T., Döll, M. & Kotthaus, C. (2019)„The Printer is Telling Me About Itself“: Supporting the Appropriation of Hardware by Using Projection Mapping
Proceedings of the 2019 on Designing Interactive Systems Conference. New York, NY, USA, Publisher: ACM, Pages: 331–344 doi:10.1145/3322276.3322342
[BibTeX] [Download PDF]@inproceedings{ludwig_printer_2019, address = {New York, NY, USA}, series = {{DIS} '19}, title = {"{The} {Printer} is {Telling} {Me} {About} {Itself}": {Supporting} the {Appropriation} of {Hardware} by {Using} {Projection} {Mapping}}, isbn = {978-1-4503-5850-7}, url = {http://doi.acm.org/10.1145/3322276.3322342}, doi = {10.1145/3322276.3322342}, booktitle = {Proceedings of the 2019 on {Designing} {Interactive} {Systems} {Conference}}, publisher = {ACM}, author = {Ludwig, Thomas and Döll, Michael and Kotthaus, Christoph}, year = {2019}, keywords = {appropriation, augmented reality, cyber-physical system, projection mapping, sociable technology}, pages = {331--344}, } -
Cerna, K., Lundin, J., Islind, A. S. & Steineck, G. (2019)Supporting Appropriation of Self- Monitoring Tools in Clinical Settings: The Case of Pain in Cancer Rehabilitation
IN European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2019_p01
[BibTeX] [Abstract] [Download PDF]Self-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.
@article{cerna_supporting_2019-1, series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}}, title = {Supporting {Appropriation} of {Self}- {Monitoring} {Tools} in {Clinical} {Settings}: {The} {Case} of {Pain} in {Cancer} {Rehabilitation}}, issn = {2510-2591}, shorttitle = {Supporting {Appropriation} of {Self}- {Monitoring} {Tools} in {Clinical} {Settings}}, url = {https://dl.eusset.eu/handle/20.500.12015/3286}, doi = {10.18420/ecscw2019_p01}, abstract = {Self-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.}, language = {en}, urldate = {2021-04-16}, journal = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Cerna, Katerina and Lundin, Johan and Islind, Anna Sigridur and Steineck, Gunnar}, year = {2019}, note = {Accepted: 2019-05-22T04:07:29Z Publisher: European Society for Socially Embedded Technologies (EUSSET)}, keywords = {italg}, } -
Cerna, K., Ivarsson, J., Weilenmann, A. & Steineck, G. (2019)Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation: An ethnographic study
IN Journal of Clinical Nursing, Vol. 28, Pages: 2624–2634 doi:https://doi.org/10.1111/jocn.14849
[BibTeX] [Abstract] [Download PDF]Aims and objectives To describe and understand strategies that oncological nurses use to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients. Background Nurse-led self-management of radiation-induced bowel and bladder issues holds the potential to support cancer survivors. Design An ethnographic approach was applied in this study, which adhered to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Methods Data collection was conducted in Sweden between October 2015–April 2018, involving observations of nurses’ daily work, formal and informal interviews, individual and group interviews, and reviews of relevant documents used in the studied practice. Furthermore, 15 supportive nurse–patient talks were observed, and an ethnographic analysis was performed. Results The analysis identified the following three categories of nursing strategies that support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients: encouraging self-reflection, tailoring solutions together and keeping patients motivated. Nurses and patients jointly make sense of patients’ symptoms using data that patients collect about themselves. Based on their shared understanding, they can co-create solutions to meet each individual patient’s needs and develop routines to keep the patient motivated in performing the devised solutions. Conclusions The results indicate that the strategies nurses use to support patients in self-management of radiation-induced bowel and bladder issues entail intertwining patients’ experiences with their nurses’ medical knowledge and specific clinical practice. Nurses’ strategies build on their ability to connect patients’ experiences and the elements of their own work practice. Relevance to clinical practice A deeper understanding of nurses’ strategies to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients can improve other self-management programmes, inform nurses’ education and aid in the design of tools for pelvic-cancer rehabilitation support.
@article{cerna_supporting_2019, title = {Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation: {An} ethnographic study}, volume = {28}, copyright = {© 2019 John Wiley \& Sons Ltd}, issn = {1365-2702}, shorttitle = {Supporting self-management of radiation-induced bowel and bladder dysfunction in pelvic-cancer rehabilitation}, url = {https://onlinelibrary.wiley.com/doi/abs/10.1111/jocn.14849}, doi = {https://doi.org/10.1111/jocn.14849}, abstract = {Aims and objectives To describe and understand strategies that oncological nurses use to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients. Background Nurse-led self-management of radiation-induced bowel and bladder issues holds the potential to support cancer survivors. Design An ethnographic approach was applied in this study, which adhered to Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. Methods Data collection was conducted in Sweden between October 2015–April 2018, involving observations of nurses’ daily work, formal and informal interviews, individual and group interviews, and reviews of relevant documents used in the studied practice. Furthermore, 15 supportive nurse–patient talks were observed, and an ethnographic analysis was performed. Results The analysis identified the following three categories of nursing strategies that support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients: encouraging self-reflection, tailoring solutions together and keeping patients motivated. Nurses and patients jointly make sense of patients’ symptoms using data that patients collect about themselves. Based on their shared understanding, they can co-create solutions to meet each individual patient's needs and develop routines to keep the patient motivated in performing the devised solutions. Conclusions The results indicate that the strategies nurses use to support patients in self-management of radiation-induced bowel and bladder issues entail intertwining patients’ experiences with their nurses’ medical knowledge and specific clinical practice. Nurses’ strategies build on their ability to connect patients’ experiences and the elements of their own work practice. Relevance to clinical practice A deeper understanding of nurses’ strategies to support self-management of radiation-induced bowel and bladder issues in pelvic-cancer rehabilitation patients can improve other self-management programmes, inform nurses’ education and aid in the design of tools for pelvic-cancer rehabilitation support.}, language = {en}, number = {13-14}, urldate = {2021-04-16}, journal = {Journal of Clinical Nursing}, author = {Cerna, Katerina and Ivarsson, Jonas and Weilenmann, Alexandra and Steineck, Gunnar}, year = {2019}, note = {\_eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1111/jocn.14849}, keywords = {ethnography, italg, nurses, nurses’ strategies, nurses’ work, pelvic-cancer rehabilitation, radiation-induced dysfunction}, pages = {2624--2634}, } -
Carros, F. (2019)Roboter in der Pflege, ein Schreckgespenst?
doi:10.18420/muc2019-ws-588
[BibTeX] [Abstract] [Download PDF]Humanoide Roboter dringen verstärkt in die Wahrnehmung von Akteuren in der Pflege. Die Darstellung der verfügbaren Systeme wird durch die Medien häufig überzeichnet und führt bei den Betroffenen neben positiven Reaktion auch teilweise zu Ängsten. Dieser Beitrag geht spezifisch auf den Aspekt der Ängste ein. Entmündigung und Datenschutz sind dabei bei allen Akteuren das vorherrschende Thema und führen zu großer Verunsicherung wie das Leben und die Arbeitswelten durch den Einsatz von Robotern verändert werden. Dieser Beitrag zeigt die Ängste der unterschiedlichen Akteure auf und plädiert für eine transparente Entwicklung von Robotern die gemeinsam mit den relevanten Akteuren in der Pflege stattfinden soll.
@article{carros_roboter_2019, title = {Roboter in der {Pflege}, ein {Schreckgespenst}?}, url = {http://dl.gi.de/handle/20.500.12116/25218}, doi = {10.18420/muc2019-ws-588}, abstract = {Humanoide Roboter dringen verstärkt in die Wahrnehmung von Akteuren in der Pflege. Die Darstellung der verfügbaren Systeme wird durch die Medien häufig überzeichnet und führt bei den Betroffenen neben positiven Reaktion auch teilweise zu Ängsten. Dieser Beitrag geht spezifisch auf den Aspekt der Ängste ein. Entmündigung und Datenschutz sind dabei bei allen Akteuren das vorherrschende Thema und führen zu großer Verunsicherung wie das Leben und die Arbeitswelten durch den Einsatz von Robotern verändert werden. Dieser Beitrag zeigt die Ängste der unterschiedlichen Akteure auf und plädiert für eine transparente Entwicklung von Robotern die gemeinsam mit den relevanten Akteuren in der Pflege stattfinden soll.}, language = {de}, urldate = {2021-04-16}, author = {Carros, Felix}, year = {2019}, note = {Accepted: 2019-09-05T01:07:28Z Publisher: Gesellschaft für Informatik e.V.}, } -
Alizadeh, F., Jakobi, T., Boldt, J. & Stevens, G. (2019)GDPR-Realitycheck on the right to access data
doi:10.1145/3340764.3344913
[BibTeX] [Abstract] [Download PDF]Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer’s expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.
@article{alizadeh_gdpr-realitycheck_2019, title = {{GDPR}-{Realitycheck} on the right to access data}, url = {http://dl.gi.de/handle/20.500.12116/24564}, doi = {10.1145/3340764.3344913}, abstract = {Loyalty programs are early examples of companies commercially collecting and processing personal data. Today, more than ever before, personal information is being used by companies of all types for a wide variety of purposes. To limit this, the General Data Protection Regulation (GDPR) aims to provide consumers with tools to control data collection and processing. What this right concretely means, which types of tools companies have to provide to their customers and in which way, is currently uncertain because precedents from case law are missing. Contributing to closing this gap, we turn to the example of loyalty cards to supplement current implementations of the right to claim data with a user perspective. In our hands-on approach, we had 13 households request their personal data from their respective loyalty program. We investigate expectations of GDPR in general and the right to access in particular, observe the process of claiming and receiving, and discuss the provided data takeouts. One year after the GDPR has come into force, our findings highlight the consumer's expectations and knowledge of the GDPR and in particular the right to access to inform design of more usable privacy enhancing technologies.}, language = {en}, urldate = {2021-04-16}, author = {Alizadeh, Fatemeh and Jakobi, Timo and Boldt, Jens and Stevens, Gunnar}, year = {2019}, note = {Accepted: 2019-08-22T04:36:27Z Publisher: ACM}, } -
Ahmadi, M., Herling, C., Wulf, V. & Marsden, N. (2019)Living Labs als feministische Forschungsinfrastrukturen: Fallstudie eines Reallabors
doi:10.18420/MUC2019-WS-626
[BibTeX] [Abstract] [Download PDF]In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.
@article{ahmadi_living_2019, title = {Living {Labs} als feministische {Forschungsinfrastrukturen}: {Fallstudie} eines {Reallabors}}, shorttitle = {Living {Labs} als feministische {Forschungsinfrastrukturen}}, url = {http://dl.gi.de/handle/20.500.12116/25242}, doi = {10.18420/MUC2019-WS-626}, abstract = {In diesem Positionspapier diskutieren wir den partizipativen Ansatz der Living Labs anhand eines Fallbeispiels als eine Möglichkeit, feministische Werte in der Forschung zu adressieren.}, language = {de}, urldate = {2021-04-16}, author = {Ahmadi, Michael and Herling, Claudia and Wulf, Volker and Marsden, Nicola}, year = {2019}, note = {Publisher: Gesellschaft für Informatik e.V.}, keywords = {Living Lab, Gender and IT, Participatory Action Research, Qualitative Research, Women in Computing}, } -
Müller, C., Kasper, H., Pelzelmayer, K., van Holten, K., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities – the CareComLabs Framework. In Proceedings of the 17th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing and the Design of Cooperation Technologi
doi:10.18420/ecscw2019_p09
[BibTeX]@book{muller_designing_2019, title = {Designing for {Sustainable} {Caring} {Communities} - the {CareComLabs} {Framework}. {In} {Proceedings} of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practice}-centred {Computing} and the {Design} of {Cooperation} {Technologi}}, author = {Müller, Claudia and Kasper, Heidi and Pelzelmayer, Katharina and van Holten, Karin and Struzek, David and Dickel, Martin}, year = {2019}, doi = {10.18420/ecscw2019_p09}, keywords = {italg}, } -
Ahmadi, M., Eilert, R., Weibert, A., Wulf, V. & Marsden, N. (2019)Hacking Masculine Cultures – Career Ambitions of Female Young Professionals in a Video Game Company \textbar Proceedings of the Annual Symposium on Computer-Human Interaction in Play
Proceedings of the Annual Symposium on Computer-Human Interaction in Play., Pages: 413–426
[BibTeX] [Download PDF]@inproceedings{ahmadi_hacking_2019, title = {Hacking {Masculine} {Cultures} - {Career} {Ambitions} of {Female} {Young} {Professionals} in a {Video} {Game} {Company} {\textbar} {Proceedings} of the {Annual} {Symposium} on {Computer}-{Human} {Interaction} in {Play}}, url = {https://dl.acm.org/doi/abs/10.1145/3311350.3347186}, urldate = {2021-04-16}, booktitle = {Proceedings of the {Annual} {Symposium} on {Computer}-{Human} {Interaction} in {Play}}, author = {Ahmadi, Michael and Eilert, Rebecca and Weibert, Anne and Wulf, Volker and Marsden, Nicola}, year = {2019}, pages = {413--426}, } -
Ahmadi, M., Weibert, A., Wenzelmann, V., Ertl, T., Randall, D., Tolmie, P., Wulf, V. & Marsden, N. (2019)Gender Factors and Feminist Values in Living Labs
IN Loh, J. & Coeckelbergh, M. (Eds.), Feminist Philosophy of Technology Stuttgart doi:10.1007/978-3-476-04967-4_9
[BibTeX] [Abstract] [Download PDF]In this paper, we describe the feminist perspectives that have informed design in the HCI community, and develop an argument for an approach that translates these broad commitments into a pragmatic design space, drawing on emancipatory agendas such as participatory design. As designers of technologies, we regard creating research infrastructures that offer safe spaces for the development of user-centered artifacts based on diverse and critical perspectives as not only a utopian vision, but as a practical contribution to a more equal society. Shaowen Bardzell stresses this point when she states that in envisioning utopias, we are “seeking not so much to predict the future, but rather to imagine a radically better one”. Recognizing that technology shapes social life and amplifies social practices both good and bad, research in the field of Human-Computer Interaction (HCI) increasingly focuses on how technology has been developed in the past, and how constructive futures may be envisaged. More and more, academics are inviting multidisciplinarity and embracing ethnographic methods as part of the design of networks and technical artifacts, realizing that innovation cannot be user-centered if designers employ a bird’s-eye perspective. This leads to an approach that advocates designing socially embedded technologies in real world environments. Thus, for some time now, collaboration and participatory design approaches have provided a means for enacting positive social and technological change. If we agree that “those who design technologies are […] designing society”, new questions arise in terms of responsibility for the future shape of the world: How do we design technologies to design a better society for people of all genders?
@incollection{ahmadi_gender_2019, address = {Stuttgart}, series = {Techno:{Phil} – {Aktuelle} {Herausforderungen} der {Technikphilosophie}}, title = {Gender {Factors} and {Feminist} {Values} in {Living} {Labs}}, isbn = {978-3-476-04967-4}, url = {https://doi.org/10.1007/978-3-476-04967-4_9}, abstract = {In this paper, we describe the feminist perspectives that have informed design in the HCI community, and develop an argument for an approach that translates these broad commitments into a pragmatic design space, drawing on emancipatory agendas such as participatory design. As designers of technologies, we regard creating research infrastructures that offer safe spaces for the development of user-centered artifacts based on diverse and critical perspectives as not only a utopian vision, but as a practical contribution to a more equal society. Shaowen Bardzell stresses this point when she states that in envisioning utopias, we are “seeking not so much to predict the future, but rather to imagine a radically better one”. Recognizing that technology shapes social life and amplifies social practices both good and bad, research in the field of Human-Computer Interaction (HCI) increasingly focuses on how technology has been developed in the past, and how constructive futures may be envisaged. More and more, academics are inviting multidisciplinarity and embracing ethnographic methods as part of the design of networks and technical artifacts, realizing that innovation cannot be user-centered if designers employ a bird’s-eye perspective. This leads to an approach that advocates designing socially embedded technologies in real world environments. Thus, for some time now, collaboration and participatory design approaches have provided a means for enacting positive social and technological change. If we agree that “those who design technologies are […] designing society”, new questions arise in terms of responsibility for the future shape of the world: How do we design technologies to design a better society for people of all genders?}, language = {en}, urldate = {2021-04-16}, booktitle = {Feminist {Philosophy} of {Technology}}, publisher = {J.B. Metzler}, author = {Ahmadi, Michael and Weibert, Anne and Wenzelmann, Victoria and Ertl, Tanja and Randall, Dave and Tolmie, Peter and Wulf, Volker and Marsden, Nicola}, editor = {Loh, Janina and Coeckelbergh, Mark}, year = {2019}, doi = {10.1007/978-3-476-04967-4_9}, keywords = {italg}, pages = {167--183}, } -
Ludwig, T., Tolmie, P. & Pipek, V. (2019)From the Internet of Things to an Internet of Practices
IN Social Internet of Things
[BibTeX]@incollection{ludwig_internet_2019, title = {From the {Internet} of {Things} to an {Internet} of {Practices}}, booktitle = {Social {Internet} of {Things}}, publisher = {Springer}, author = {Ludwig, Thomas and Tolmie, Peter and Pipek, Volkmar}, year = {2019}, pages = {33--47}, } -
Mouratidis, M. & Khatib, R. (2019)Why ethnography matters – the case of a Palestinian Refugee Camp
With an Eye to the Future: HCI Research and Practice in the Arab World – Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. New York, NY, USA, Publisher: ACM, Pages: 25–29 doi:10.1145/3290607.3299006
[BibTeX] [Download PDF]@inproceedings{mouratidis_why_2019, address = {New York, NY, USA}, series = {{CHI} {EA} '19}, title = {Why ethnography matters – the case of a {Palestinian} {Refugee} {Camp}}, isbn = {978-1-4503-5971-9}, url = {http://doi.acm.org/10.1145/3290607.3299006}, doi = {10.1145/3290607.3299006}, booktitle = {With an {Eye} to the {Future}: {HCI} {Research} and {Practice} in the {Arab} {World} - {Extended} {Abstracts} of the 2019 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {ACM}, author = {Mouratidis, Marios and Khatib, Renad}, year = {2019}, pages = {25--29}, } -
Jakobi, T., Stevens, G., Seufert, A. & Becker, M. (2019)Webtracking Under the New Data Protection Law: Design Potentials at the Intersection of Jurisprudence and HCI
Proceedings of Mensch Und Computer 2019. New York, NY, USA, Publisher: ACM, Pages: 309–319 doi:10.1145/3340764.3340790
[BibTeX] [Download PDF]@inproceedings{jakobi_webtracking_2019, address = {New York, NY, USA}, series = {{MuC}'19}, title = {Webtracking {Under} the {New} {Data} {Protection} {Law}: {Design} {Potentials} at the {Intersection} of {Jurisprudence} and {HCI}}, isbn = {978-1-4503-7198-8}, url = {http://doi.acm.org/10.1145/3340764.3340790}, doi = {10.1145/3340764.3340790}, booktitle = {Proceedings of {Mensch} {Und} {Computer} 2019}, publisher = {ACM}, author = {Jakobi, Timo and Stevens, Gunnar and Seufert, Anna-Magdalena and Becker, Max}, year = {2019}, keywords = {HCI, DSGVO, Privatsphäre, Web-Tracking}, pages = {309--319}, } -
Wanka, A., Endter, C. & Müller, C. (2019)Organisation und Moderation Workshop: Technikforschung in alternden Gesellschaften – Herausforderungen für die Gerontologie
, Berlin, Germany
[BibTeX] [Download PDF]@book{wanka_organisation_2019, address = {Berlin, Germany}, title = {Organisation und {Moderation} {Workshop}: {Technikforschung} in alternden {Gesellschaften} – {Herausforderungen} für die {Gerontologie}}, url = {https://dggg-ft2019.aey-congresse.de/files/ft2019/Programm_DGGG_2019_Internet.pdf}, author = {Wanka, A. and Endter, C. and Müller, Claudia}, year = {2019}, keywords = {italg}, } -
Gregorczek, M., Kurz, D. & MÜller, C. (2019)Organisation und Moderation Symposium: Gemischte Gefühle: Mit neuer Technik gesund und autonom durchs Leben
Abschlusssymposium Cognitive Village Projekt. 23.10.2019, Siegen
[BibTeX]@inproceedings{gregorczek_organisation_2019, address = {23.10.2019, Siegen}, title = {Organisation und {Moderation} {Symposium}: {Gemischte} {Gefühle}: {Mit} neuer {Technik} gesund und autonom durchs {Leben}}, booktitle = {Abschlusssymposium {Cognitive} {Village} {Projekt}}, author = {Gregorczek, M and Kurz, D and MÜller, C}, year = {2019}, } -
Reuter, C., Aal, K., Aldehoff, L., Altmann, J., Bernhardt, U., Buchmann, J., Denker, K., Herrmann, D., Hollick, M., Katzenbeisser, S., Kaufhold, M., Nordmann, A., Reinhold, T., Riebe, T., Ripper, A., Ruhmann, I., Saalbach, K., Schörnig, N., Sunyaev, A. & Wulf, V. (2019)The Future of IT in Peace and Security
IN Reuter, C. (Ed.), Information Technology for Peace and Security: IT Applications and Infrastructures in Conflicts, Crises, War, and Peace Wiesbaden doi:10.1007/978-3-658-25652-4_19
[BibTeX] [Abstract] [Download PDF]Not only today, but also in the future information technology and the advances in the field of computer science will have a high relevance for peace and security. Naturally, a textbook like this can only cover a selective part of research and a certain point in time. Nonetheless, it can be attempted to identify trends, challenges and venture an outlook into the future. That is exactly what we want to achieve in this chapter: To predict future developments and try to classify them correctly. These considerations were made both by the editor and the authors involved alike. Therefore, an outlook based on fundamentals, cyber conflicts and war, cyber peace, cyber arms control, infrastructures as well as social interaction is given.
@incollection{reuter_future_2019, address = {Wiesbaden}, title = {The {Future} of {IT} in {Peace} and {Security}}, isbn = {978-3-658-25652-4}, url = {https://doi.org/10.1007/978-3-658-25652-4_19}, abstract = {Not only today, but also in the future information technology and the advances in the field of computer science will have a high relevance for peace and security. Naturally, a textbook like this can only cover a selective part of research and a certain point in time. Nonetheless, it can be attempted to identify trends, challenges and venture an outlook into the future. That is exactly what we want to achieve in this chapter: To predict future developments and try to classify them correctly. These considerations were made both by the editor and the authors involved alike. Therefore, an outlook based on fundamentals, cyber conflicts and war, cyber peace, cyber arms control, infrastructures as well as social interaction is given.}, booktitle = {Information {Technology} for {Peace} and {Security}: {IT} {Applications} and {Infrastructures} in {Conflicts}, {Crises}, {War}, and {Peace}}, publisher = {Springer Fachmedien Wiesbaden}, author = {Reuter, Christian and Aal, Konstantin and Aldehoff, Larissa and Altmann, Jürgen and Bernhardt, Ute and Buchmann, Johannes and Denker, Kai and Herrmann, Dominik and Hollick, Matthias and Katzenbeisser, Stefan and Kaufhold, Marc-André and Nordmann, Alfred and Reinhold, Thomas and Riebe, Thea and Ripper, Annette and Ruhmann, Ingo and Saalbach, Klaus-Peter and Schörnig, Niklas and Sunyaev, Ali and Wulf, Volker}, editor = {Reuter, Christian}, year = {2019}, doi = {10.1007/978-3-658-25652-4_19}, keywords = {book\_section}, pages = {405--413}, }
2018
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de Carvalho, A. F. P., Hoffmann, S., Abele, D., Schweitzer, M., Tolmie, P., Randall, D. & Wulf, V. (2018)Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-Up
IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 875–916 doi:10.1007/s10606-018-9320-6
[BibTeX] [Abstract] [Download PDF]Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.
@article{de_carvalho_embodied_2018, title = {Of {Embodied} {Action} and {Sensors}: {Knowledge} and {Expertise} {Sharing} in {Industrial} {Set}-{Up}}, volume = {27}, issn = {1573-7551}, shorttitle = {Of {Embodied} {Action} and {Sensors}}, url = {https://doi.org/10.1007/s10606-018-9320-6}, doi = {10.1007/s10606-018-9320-6}, abstract = {Knowledge and expertise sharing has long been an important theme in CSCW and, importantly, one that has frequently challenged a prevailing view concerning knowledge management. This critique focused, initially, on the practical problems associated with issues of Organisational Memory (OM), and in particular the difficulties inherent in an oversimplified ‘repository’ model. Attention then turned to issues of contextuality and communication for expertise sharing, drawing on concepts such as communities of practice and social capital to understand, again, the sharing of knowledge and expertise in practice. Here, we report on how particular kinds of ‘embodied action’ can be identified in relation to the potential of cyber-physical infrastructures for knowledge sharing in an industrial context. We argue that, in a complex industrial domain, both the recording of physical movement – ‘showing’ – and the representation of local knowledge – ‘telling’ – are potentially relevant. Our proposal is that the evolution of cyber-physical infrastructures now offers a way of changing some early assumptions about how knowledge might be captured and displayed. We argue that we are entering a third generation of knowledge and expertise sharing research, where the use of augmented reality (AR) and sensor technology will result in significant new methodological innovations, including the capture and sharing of knowledge, embedded in embodied action.}, language = {en}, number = {3}, urldate = {2021-04-16}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {de Carvalho, Aparecido Fabiano Pinatti and Hoffmann, Sven and Abele, Darwin and Schweitzer, Marcus and Tolmie, Peter and Randall, David and Wulf, Volker}, month = dec, year = {2018}, pages = {875--916}, } -
Ludwig, T., Pipek, V. & Tolmie, P. (2018)Designing for Collaborative Infrastructuring: Supporting Resonance Activities
IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 113:1–113:29 doi:10.1145/3274382
[BibTeX] [Download PDF]@article{ludwig_designing_2018, title = {Designing for {Collaborative} {Infrastructuring}: {Supporting} {Resonance} {Activities}}, volume = {2}, issn = {2573-0142}, url = {http://doi.acm.org/10.1145/3274382}, doi = {10.1145/3274382}, number = {CSCW}, journal = {Proc. ACM Hum.-Comput. Interact.}, author = {Ludwig, Thomas and Pipek, Volkmar and Tolmie, Peter}, month = nov, year = {2018}, keywords = {cscw, appropriation, infrastructuring, resonance activities, sociable technologies}, pages = {113:1--113:29}, annote = {Place: New York, NY, USA Publisher: ACM}, } -
Higuchi, A. & Takita, M. (2018)ABSENCE OF RELATIVES INFLUENCES MEDICAL PRACTICES FOR NON-CANCER ELDERLY PATIENTS WITH DNAR: A VIGNETTE STUDY
IN Innovation in Aging, Vol. 2, Pages: 916–916 doi:10.1093/geroni/igy031.3408
[BibTeX] [Abstract] [Download PDF]Abstract. Previous studies revealed that broad range of medical procedures were altered by DNAR order while DNAR was simply defined as withholding cardiopulmona
@article{higuchi_absence_2018, title = {{ABSENCE} {OF} {RELATIVES} {INFLUENCES} {MEDICAL} {PRACTICES} {FOR} {NON}-{CANCER} {ELDERLY} {PATIENTS} {WITH} {DNAR}: {A} {VIGNETTE} {STUDY}}, volume = {2}, shorttitle = {{ABSENCE} {OF} {RELATIVES} {INFLUENCES} {MEDICAL} {PRACTICES} {FOR} {NON}-{CANCER} {ELDERLY} {PATIENTS} {WITH} {DNAR}}, url = {https://academic.oup.com/innovateage/article/2/suppl_1/916/5184060}, doi = {10.1093/geroni/igy031.3408}, abstract = {Abstract. Previous studies revealed that broad range of medical procedures were altered by DNAR order while DNAR was simply defined as withholding cardiopulmona}, language = {en}, number = {suppl\_1}, urldate = {2021-04-16}, journal = {Innovation in Aging}, author = {Higuchi, A. and Takita, M.}, month = nov, year = {2018}, note = {Publisher: Oxford Academic}, pages = {916--916}, } -
Unbehaun, D., Vaziri, D., Aal, K. & Wieching, R. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige
IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
[BibTeX] [Download PDF]@article{unbehaun_qualitative_2018, title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}}, volume = {51}, issn = {0948-6704}, url = {http://link.springer.com/10.1007/s00391-018-1435-3}, doi = {10.1007/s00391-018-1435-3}, number = {S1}, journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie}, author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Wieching, Rainer}, month = sep, year = {2018}, pages = {68}, } -
Unbehaun, D., Vaziri, D., Aal, K. & Wieching, R. (2018)MobiAssist – empirische Ergebnisse eines interdisziplinären Forschungsprojekts zur Mobilisierung von Menschen mit Demenz und der Angehörige
IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
[BibTeX] [Download PDF]@article{unbehaun_mobiassist_2018, title = {{MobiAssist} – empirische {Ergebnisse} eines interdisziplinären {Forschungsprojekts} zur {Mobilisierung} von {Menschen} mit {Demenz} und der {Angehörige}}, volume = {51}, issn = {0948-6704}, url = {http://link.springer.com/10.1007/s00391-018-1435-3}, doi = {10.1007/s00391-018-1435-3}, number = {S1}, journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie}, author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Wieching, Rainer}, month = sep, year = {2018}, keywords = {mobiassist}, pages = {68}, } -
Cerna, K., Islind, A. S., Lundin, J. & Steineck, G. (2018)Decision-support system for cancer rehabilitation: designing for incorporating of quantified data into an existing practice
Proceedings of the 10th Nordic Conference on Human-Computer Interaction. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 747–753 doi:10.1145/3240167.3240255
[BibTeX] [Abstract] [Download PDF]Recent development in self-monitoring devices indicates that using quantified data in clinical practice supporting chronic diseases management holds a big potential. However, exploration of this design space also suggests that some unattended challenges still exist, such as a low adoption rate of self-monitoring tools in existing clinical practice. In this text, we therefore focus on the ways healthcare professionals use quantified data in their practice. We draw on empirical data from an ethnographic study of a cancer rehabilitation center. Our preliminary findings suggest that the self-monitoring tool supported the nurses‘ work because it became a functional complement to their work by allowing them to appropriate the device to their and the patients‘ needs.
@inproceedings{cerna_decision-support_2018, address = {New York, NY, USA}, series = {{NordiCHI} '18}, title = {Decision-support system for cancer rehabilitation: designing for incorporating of quantified data into an existing practice}, isbn = {978-1-4503-6437-9}, shorttitle = {Decision-support system for cancer rehabilitation}, url = {https://doi.org/10.1145/3240167.3240255}, doi = {10.1145/3240167.3240255}, abstract = {Recent development in self-monitoring devices indicates that using quantified data in clinical practice supporting chronic diseases management holds a big potential. However, exploration of this design space also suggests that some unattended challenges still exist, such as a low adoption rate of self-monitoring tools in existing clinical practice. In this text, we therefore focus on the ways healthcare professionals use quantified data in their practice. We draw on empirical data from an ethnographic study of a cancer rehabilitation center. Our preliminary findings suggest that the self-monitoring tool supported the nurses' work because it became a functional complement to their work by allowing them to appropriate the device to their and the patients' needs.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 10th {Nordic} {Conference} on {Human}-{Computer} {Interaction}}, publisher = {Association for Computing Machinery}, author = {Cerna, Katerina and Islind, Anna Sigridur and Lundin, Johan and Steineck, Gunnar}, month = sep, year = {2018}, keywords = {italg, cancer rehabilitation, clinical practice, decision-support system, quantified data}, pages = {747--753}, } -
Dornhöfer, M., Nasiri, S., Zenkert, J., Unbehaun, D. & Fathi, M. (2018)Tablet-basiertes Wissens- und Ausbildungssystem zur Unterstützung von Menschen mit Demenz und deren Angehörige
IN Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie, Vol. 51, Pages: 68 doi:10.1007/s00391-018-1435-3
[BibTeX] [Download PDF]@article{dornhofer_tablet-basiertes_2018, title = {Tablet-basiertes {Wissens}- und {Ausbildungssystem} zur {Unterstützung} von {Menschen} mit {Demenz} und deren {Angehörige}}, volume = {51}, issn = {0948-6704}, url = {http://link.springer.com/10.1007/s00391-018-1435-3}, doi = {10.1007/s00391-018-1435-3}, number = {S1}, journal = {Abstracts des gemeinsamen Jahreskongresses der DGGG und DGG, 6.-8. September 2018, Vielfalt des Alterns: biomedizinsche und psychosoziale Herausforderungen, Zeitschrift für Gerontologie und Geriatrie}, author = {Dornhöfer, Mareike and Nasiri, Sara and Zenkert, Johannes and Unbehaun, David and Fathi, Madjid}, month = sep, year = {2018}, pages = {68}, } -
Berkholz, J. & Stevens, G. (2018)Bourdieu Reloaded: On the Social Construction of Digital Taste
IN Woodstock ’18: ACM Symposium on Neural Gaze Detection, Pages: 5
[BibTeX] [Abstract] [Download PDF]Despite the growing research of taste interfaces, the focus of the HCI community seems to be on the manipulation and stimulation of taste. Our literature search in the ACM Library on a total of 262 titles using the keywords food and taste shows that taste is not considered as a socio-cultural approach, but more as a sensory phenomenon. In this work-in-progress paper, we address and discuss this gap in taste research within the sphere of Smell, and Temperature Interfaces
@article{berkholz_bourdieu_2018, title = {Bourdieu {Reloaded}: {On} the {Social} {Construction} of {Digital} {Taste}}, url = {https://stt21.plopes.org/wp-content/uploads/2021/05/STT2021_Bourdieu-Reloaded.pdf}, abstract = {Despite the growing research of taste interfaces, the focus of the HCI community seems to be on the manipulation and stimulation of taste. Our literature search in the ACM Library on a total of 262 titles using the keywords food and taste shows that taste is not considered as a socio-cultural approach, but more as a sensory phenomenon. In this work-in-progress paper, we address and discuss this gap in taste research within the sphere of Smell, and Temperature Interfaces}, language = {en}, journal = {Woodstock ’18: ACM Symposium on Neural Gaze Detection}, author = {Berkholz, Jenny and Stevens, Gunnar}, month = jun, year = {2018}, pages = {5}, } -
Stickel, O., Stilz, M. & Pipek, V. (2018)Fab Labs and Interdisciplinary Academic Teaching: A research agenda
Proceedings of the Conference on Creativity and Making in Education. Trondheim Norway, Publisher: ACM, Pages: 104–105 doi:10.1145/3213818.3213835
[BibTeX] [Abstract] [Download PDF]This contribution summarizes the agenda and some first results of a three-year research project on the integration of Fab Labs in German universities and academic practices.
@inproceedings{stickel_fab_2018, address = {Trondheim Norway}, title = {Fab {Labs} and {Interdisciplinary} {Academic} {Teaching}: {A} research agenda}, isbn = {978-1-4503-5371-7}, shorttitle = {Fab {Labs} and {Interdisciplinary} {Academic} {Teaching}}, url = {https://dl.acm.org/doi/10.1145/3213818.3213835}, doi = {10.1145/3213818.3213835}, abstract = {This contribution summarizes the agenda and some first results of a three-year research project on the integration of Fab Labs in German universities and academic practices.}, language = {en}, urldate = {2021-04-16}, booktitle = {Proceedings of the {Conference} on {Creativity} and {Making} in {Education}}, publisher = {ACM}, author = {Stickel, Oliver and Stilz, Melanie and Pipek, Volkmar}, month = jun, year = {2018}, pages = {104--105}, } -
Ahmadi, M., Weibert, A., Ogonowski, C., Aal, K., Gäckle, K., Marsden, N. & Wulf, V. (2018)Challenges and lessons learned by applying living labs in gender and IT contexts
Proceedings of the 4th Conference on Gender & IT. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 239–249 doi:10.1145/3196839.3196878
[BibTeX] [Abstract] [Download PDF]Women interested in computing are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate young female professionals. Although gender study research provides promising frameworks there are still issues in applying them in working environments and practices. For this purpose, we made use of the Living Lab approach in the context of gender and IT. The Living Lab’s methodology offers opportunities to reveal new, relevant insights and create social change in a collaborative way. We stretched the existing understanding of this concept and follow a Participatory Action Research approach. In this paper we describe the setup of the Living Lab and present first insights from our research. We found that showing patience, organizing adequate spaces for reflection as well as facilitating motivation and trust is vital in such a sensitive research context.
@inproceedings{ahmadi_challenges_2018-1, address = {New York, NY, USA}, series = {{GenderIT} '18}, title = {Challenges and lessons learned by applying living labs in gender and {IT} contexts}, isbn = {978-1-4503-5346-5}, url = {https://doi.org/10.1145/3196839.3196878}, doi = {10.1145/3196839.3196878}, abstract = {Women interested in computing are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate young female professionals. Although gender study research provides promising frameworks there are still issues in applying them in working environments and practices. For this purpose, we made use of the Living Lab approach in the context of gender and IT. The Living Lab's methodology offers opportunities to reveal new, relevant insights and create social change in a collaborative way. We stretched the existing understanding of this concept and follow a Participatory Action Research approach. In this paper we describe the setup of the Living Lab and present first insights from our research. We found that showing patience, organizing adequate spaces for reflection as well as facilitating motivation and trust is vital in such a sensitive research context.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 4th {Conference} on {Gender} \& {IT}}, publisher = {Association for Computing Machinery}, author = {Ahmadi, Michael and Weibert, Anne and Ogonowski, Corinna and Aal, Konstantin and Gäckle, Kristian and Marsden, Nicola and Wulf, Volker}, month = may, year = {2018}, keywords = {methodology, qualitative research, living lab, participatory action research, gender and IT, women in computing}, pages = {239--249}, } -
Ahmadi, M. (2018)Strengthening the Role of Female Young Professionals in IT-Organizations by Using a PAR Approach in Gender Studies
Proceedings of the 2018 ACM Conference on Supporting Groupwork. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 369–372 doi:10.1145/3148330.3152696
[BibTeX] [Abstract] [Download PDF]Women interested in STEM fields (science, technology, engineering and mathematics), especially information technology (IT), are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate female young professionals. Although gender study research provides promising frameworks there are still issues of making those usable in practical environments. Thus, there does exist a gap between science and practice – A gap which our project aims to close by promoting the transfer of knowledge between gender studies and IT practice. Therefore, we collaborate with IT-organizations over a timespan of three years using a Participatory Action Research (PAR) approach. This approach offers opportunities to reveal new, relevant insights and create social change in a collaborative way. Thus, my PhD thesis deals on the one hand with the results considering specific gender-related topics we gained in the organizations as well as, on the other hand, with an evaluation of our methodology in this specific context.
@inproceedings{ahmadi_strengthening_2018-1, address = {New York, NY, USA}, series = {{GROUP} '18}, title = {Strengthening the {Role} of {Female} {Young} {Professionals} in {IT}-{Organizations} by {Using} a {PAR} {Approach} in {Gender} {Studies}}, isbn = {978-1-4503-5562-9}, url = {https://doi.org/10.1145/3148330.3152696}, doi = {10.1145/3148330.3152696}, abstract = {Women interested in STEM fields (science, technology, engineering and mathematics), especially information technology (IT), are still facing several problems considering equality and career chances. Companies realize the opportunities of diversity and yet for several reasons they are struggling to hire or integrate female young professionals. Although gender study research provides promising frameworks there are still issues of making those usable in practical environments. Thus, there does exist a gap between science and practice -- A gap which our project aims to close by promoting the transfer of knowledge between gender studies and IT practice. Therefore, we collaborate with IT-organizations over a timespan of three years using a Participatory Action Research (PAR) approach. This approach offers opportunities to reveal new, relevant insights and create social change in a collaborative way. Thus, my PhD thesis deals on the one hand with the results considering specific gender-related topics we gained in the organizations as well as, on the other hand, with an evaluation of our methodology in this specific context.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}}, publisher = {Association for Computing Machinery}, author = {Ahmadi, Michael}, month = jan, year = {2018}, keywords = {methodology, qualitative research, thesis, hci, gender, feminism, feminist hci, gender and it}, pages = {369--372}, } -
Meis, M., Krueger, M., v. Gablenz, P., Holube, I., Gebhard, M., Latzel, M. & Paluch, R. (2018)Development and Application of an Annotation Procedure to Assess the Impact of Hearing Aid Amplification on Interpersonal Communication Behavior
IN Trends in Hearing, Vol. 22, Pages: 2331216518816201 doi:10.1177/2331216518816201
[BibTeX] [Abstract] [Download PDF]Hearing impairment is associated with a decrease in speech intelligibility and health-related quality of life, such as social isolation and participation restriction. However, little is known about the extent to which hearing impairment and hearing aid fittings change behavior in acute communication situations as well as interrelated behavior patterns. Based on a pilot study, in which the basis for annotating communication behavior was laid, group discussions in noise were initiated with 10 participants using three different hearing-aid brands. The proposed offline annotation scheme revealed that different hearing aids were associated with changes in behavior patterns. These behavioral changes were congruent with speech recognition threshold results and also with subjective assessments. Some of the results were interpreted in terms of participation restriction and activity limitation following the framework of the International Classification of Functioning, Disability and Health. In addition to the offline annotation scheme, a procedure for instantaneous coding of eight behavior patterns was iteratively developed and used for the quick examination of lab studies with good to excellent interrater reliability values.
@article{meis_development_2018, title = {Development and {Application} of an {Annotation} {Procedure} to {Assess} the {Impact} of {Hearing} {Aid} {Amplification} on {Interpersonal} {Communication} {Behavior}}, volume = {22}, issn = {2331-2165}, url = {https://doi.org/10.1177/2331216518816201}, doi = {10.1177/2331216518816201}, abstract = {Hearing impairment is associated with a decrease in speech intelligibility and health-related quality of life, such as social isolation and participation restriction. However, little is known about the extent to which hearing impairment and hearing aid fittings change behavior in acute communication situations as well as interrelated behavior patterns. Based on a pilot study, in which the basis for annotating communication behavior was laid, group discussions in noise were initiated with 10 participants using three different hearing-aid brands. The proposed offline annotation scheme revealed that different hearing aids were associated with changes in behavior patterns. These behavioral changes were congruent with speech recognition threshold results and also with subjective assessments. Some of the results were interpreted in terms of participation restriction and activity limitation following the framework of the International Classification of Functioning, Disability and Health. In addition to the offline annotation scheme, a procedure for instantaneous coding of eight behavior patterns was iteratively developed and used for the quick examination of lab studies with good to excellent interrater reliability values.}, language = {en}, urldate = {2021-04-16}, journal = {Trends in Hearing}, author = {Meis, Markus and Krueger, Melanie and Gablenz, Petra v. and Holube, Inga and Gebhard, Maria and Latzel, Matthias and Paluch, Richard}, month = jan, year = {2018}, note = {Publisher: SAGE Publications Inc}, keywords = {italg, disability and health, hearing aid, hearing loss, international classification of functioning, interpersonal communication behavior, quality-of-life}, pages = {2331216518816201}, } -
Riebe, T., Pätsch, K., Kaufhold, M. & Reuter, C. (2018)From Conspiracies to Insults: A Case Study of Radicalisation in Social Media Discourse
Mensch und Computer 2018: Workshopband. Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 595–603
[BibTeX] [Abstract] [Download PDF]Online radicalisation is often linked to discourses on social media. In this context, the question arises how populist online discourses radicalise in social media platforms. With a quantitative content analysis of supporters of the German party “Alternative für Deutschland (AfD)” and their contributions on Facebook between March 2014 and May 2017, this preliminary analysis illustrates how the discourse shifts from a dominantly neutral debate to insult-driven and dis-criminatory contributions. It provides insights into the dynamic of political social media dis-courses and shows a tendency of correlating language style and topics that can be further studied in Social Media Analytics.
@inproceedings{riebe_conspiracies_2018, address = {Dresden, Germany}, title = {From {Conspiracies} to {Insults}: {A} {Case} {Study} of {Radicalisation} in {Social} {Media} {Discourse}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/16795/Beitrag_449_final__a.pdf}, abstract = {Online radicalisation is often linked to discourses on social media. In this context, the question arises how populist online discourses radicalise in social media platforms. With a quantitative content analysis of supporters of the German party “Alternative für Deutschland (AfD)” and their contributions on Facebook between March 2014 and May 2017, this preliminary analysis illustrates how the discourse shifts from a dominantly neutral debate to insult-driven and dis-criminatory contributions. It provides insights into the dynamic of political social media dis-courses and shows a tendency of correlating language style and topics that can be further studied in Social Media Analytics.}, booktitle = {Mensch und {Computer} 2018: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Riebe, Thea and Pätsch, Katja and Kaufhold, Marc-André and Reuter, Christian}, editor = {Dachselt, Raimund and Weber, Gerhard}, year = {2018}, keywords = {HCI, Frieden, KontiKat, SMO, CRISP}, pages = {595--603}, } -
Aal, K., Weibert, A., Schubert, K., Sprenger, M. & Von Rekowski, T. (2018)come_NET: Connecting Computer Clubs with a Community Platform
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{aal_come_net_2018, title = {come\_NET: {Connecting} {Computer} {Clubs} with a {Community} {Platform}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-12-Weibert-comeNET.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Aal, Konstantin and Weibert, Anne and Schubert, Kai and Sprenger, Mary-Ann and Von Rekowski, Thomas}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {PRAXLABS, yallah}, pages = {391--420}, } -
Unbehaun, D., Vaziri, D. D., Aal, K., Wieching, R., Tolmie, P. & Wulf, V. (2018)Exploring the Potential of Exergames to affect the Social and Daily Life of People with Dementia and their Caregivers
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., Publisher: ACM, Pages: 62
[BibTeX]@inproceedings{unbehaun_exploring_2018, title = {Exploring the {Potential} of {Exergames} to affect the {Social} and {Daily} {Life} of {People} with {Dementia} and their {Caregivers}}, booktitle = {Proceedings of the 2018 {CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}}, publisher = {ACM}, author = {Unbehaun, David and Vaziri, Daryoush Daniel and Aal, Konstantin and Wieching, Rainer and Tolmie, Peter and Wulf, Volker}, year = {2018}, keywords = {A-Paper}, pages = {62}, } -
Meurer, J., Stein, M., Randall, D. & Wulf, V. (2018)Designing for way-finding as practices – A study of elderly people’s mobility
IN International Journal of Human-Computer Studies, Vol. 115, Pages: 40–51 doi:https://doi.org/10.1016/j.ijhcs.2018.01.008
[BibTeX] [Abstract] [Download PDF]Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly‘ people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.
@article{meurer_designing_2018-1, title = {Designing for way-finding as practices – {A} study of elderly people's mobility}, volume = {115}, issn = {1071-5819}, url = {http://www.sciencedirect.com/science/article/pii/S1071581918300521}, doi = {https://doi.org/10.1016/j.ijhcs.2018.01.008}, abstract = {Mobility assistance ICTs have become important companions in daily life as digital affordances have become sophisticated. However, understanding and researching everyday way-finding is still challenging, mainly because of the sheer difficulty of collecting empirical data about concrete occasions of use. Hence, we argue that those methodological challenges make it harder to understand the mobility needs of certain user groups. We aim to address this gap while focusing on elderly people, a user group that has increasingly become a focus of HCI studies, and ask the following questions: (1) What are the everyday way-finding practices of that user group? And (2) how can these be supported by mobility assistance ICTs? For answering them, we developed a methodological framework to study daily mobility as way-finding practices and conducted an interview study with 15 ‘young elderly' people supplemented with a probing technique. The paper concludes with reflections on the potential for and limits to, the study of, and designing for, way-finding as practices.}, journal = {International Journal of Human-Computer Studies}, author = {Meurer, Johanna and Stein, Martin and Randall, David and Wulf, Volker}, year = {2018}, keywords = {Elderly people, Mobile sensing, Mobility, Mobility assistance ICT, Mobility probes, Senses of place, Way-finding practices, Young elderly people}, pages = {40--51}, } -
Jakobi, T., Stevens, G. & Seufert, A. (2018)Privacy-By-Design für das Connected Car: Architekturen aus Verbrauchersicht
IN Datenschutz und Datensicherheit-DuD, Vol. 42, Pages: 704–707
[BibTeX]@article{jakobi_privacy-by-design_2018, title = {Privacy-{By}-{Design} für das {Connected} {Car}: {Architekturen} aus {Verbrauchersicht}}, volume = {42}, issn = {1614-0702}, number = {11}, journal = {Datenschutz und Datensicherheit-DuD}, author = {Jakobi, Timo and Stevens, Gunnar and Seufert, Anna-Magdalena}, year = {2018}, pages = {704--707}, } -
Kaufhold, M., Reuter, C., Riebe, T. & von Radziewski, E. (2018)Design eines BCM-Dashboards für kleine und mittlere Unternehmen
Mensch und Computer 2018: Workshopband. Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 579–586
[BibTeX] [Abstract] [Download PDF]Business Continuity Management (BCM) ist definiert als ganzheitlicher Managementprozess, der poten-zielle Bedrohungen für Organisationen und die Auswirkungen ermittelt, sowie ein Gerüst zum Aufbau der Belastbarkeit einer Organisation bereitstellt. Bereits existierende Ansätze in der Forschung legen den Fokus allerdings auf große Konzerne, während die Umsetzung eines BCM-Konzepts für kleine und mittlere Unternehmen (KMU) oft an den knappen finanziellen und personellen Ressourcen, aber auch an der Komplexität des BCM scheitert. Um KMU bei der Implementierung eines an deren Bedürfnisse angepasstem BCM-Systems (BCMS) zu unterstützen, gibt es in der Forschung nur wenige Lösungsan-sätze. Dieser Artikel stellt auf Basis einer empirischen Studie, welche Umsetzungsfaktoren für BCM und Anforderungen für BCMS untersucht, das prototypische Design eines BCM-Dashboards vor, welches mit wenig Konfigurationsaufwand möglichst relevante externe und interne Gefahrenquellen in einer kom-pakten Übersicht darzustellen vermag.
@inproceedings{kaufhold_design_2018, address = {Dresden, Germany}, title = {Design eines {BCM}-{Dashboards} für kleine und mittlere {Unternehmen}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/16796/Beitrag_453_final__a.pdf}, abstract = {Business Continuity Management (BCM) ist definiert als ganzheitlicher Managementprozess, der poten-zielle Bedrohungen für Organisationen und die Auswirkungen ermittelt, sowie ein Gerüst zum Aufbau der Belastbarkeit einer Organisation bereitstellt. Bereits existierende Ansätze in der Forschung legen den Fokus allerdings auf große Konzerne, während die Umsetzung eines BCM-Konzepts für kleine und mittlere Unternehmen (KMU) oft an den knappen finanziellen und personellen Ressourcen, aber auch an der Komplexität des BCM scheitert. Um KMU bei der Implementierung eines an deren Bedürfnisse angepasstem BCM-Systems (BCMS) zu unterstützen, gibt es in der Forschung nur wenige Lösungsan-sätze. Dieser Artikel stellt auf Basis einer empirischen Studie, welche Umsetzungsfaktoren für BCM und Anforderungen für BCMS untersucht, das prototypische Design eines BCM-Dashboards vor, welches mit wenig Konfigurationsaufwand möglichst relevante externe und interne Gefahrenquellen in einer kom-pakten Übersicht darzustellen vermag.}, booktitle = {Mensch und {Computer} 2018: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Kaufhold, Marc-André and Reuter, Christian and Riebe, Thea and von Radziewski, Elmar}, editor = {Dachselt, Raimund and Weber, Gerhard}, year = {2018}, keywords = {HCI, KontiKat, Infrastruktur}, pages = {579--586}, } -
Reuter, C., Hughes, A. L. & Kaufhold, M. (2018)Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research
IN International Journal on Human-Computer Interaction (IJHCI), Vol. 34, Pages: 280–294 doi:10.1080/10447318.2018.1427832
[BibTeX] [Abstract] [Download PDF]Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.
@article{reuter_social_2018, title = {Social {Media} in {Crisis} {Management}: {An} {Evaluation} and {Analysis} of {Crisis} {Informatics} {Research}}, volume = {34}, url = {http://www.peasec.de/paper/2018/2018_ReuterHughesKaufhold_SocialMediaCrisisManagementEvaluation_IJHCI.pdf}, doi = {10.1080/10447318.2018.1427832}, abstract = {Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events has greatly increased and many studies have concentrated on the use of ICT and social media be-fore, during or after these events. The field of research that these studies fall under is called cri-sis informatics. In this paper, we evaluate and analyze crisis informatics research by looking at case studies of social media use in emergencies, outlining the types of research found in crisis informatics, and expounding upon the forms of interaction that have been researched. Finally, we summarize the achievements from an HCI perspective and outline trends and challenges for future research.}, number = {4}, journal = {International Journal on Human-Computer Interaction (IJHCI)}, author = {Reuter, Christian and Hughes, Amanda Lee and Kaufhold, Marc-André}, year = {2018}, keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, Selected, SMO}, pages = {280--294}, } -
Wulf, V., Pipek, V. & Randall, D. (2018)Socio-Informatics: Intertwining Analytical and Design-Oriented Research into Social Practices
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{wulf_socio-informatics_2018-1, title = {Socio-{Informatics}: {Intertwining} {Analytical} and {Design}-{Oriented} {Research} into {Social} {Practices}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Epilogue.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Wulf, Volker and Pipek, Volkmar and Randall, David}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {541--550}, } -
Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A Sustainable Framework for User-Centered Information and Communication Technology Development-Cultivating Research Experiences from Living Labs in the Home
@article{ogonowski_praxlabs_2018-1, title = {{PRAXLABS}: {A} {Sustainable} {Framework} for {User}-{Centered} {Information} and {Communication} {Technology} {Development}-{Cultivating} {Research} {Experiences} from {Living} {Labs} in the {Home}}, author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan}, year = {2018}, keywords = {italg}, } -
Müller, C. (2018)Beteiligungsorientierte Technikgestaltung mit älteren Menschen
IN Seniorenliga aktiv, Vol. 26, Pages: 8 – 10
[BibTeX] [Download PDF]@article{muller_beteiligungsorientierte_2018, title = {Beteiligungsorientierte {Technikgestaltung} mit älteren {Menschen}}, volume = {26}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/01/aktiv_4_18_Seniorenliga_Beteiligung_Senioren_S8-10.pdf}, number = {1434-8292 / G45269}, journal = {Seniorenliga aktiv}, author = {Müller, Claudia}, year = {2018}, keywords = {italg}, pages = {8 -- 10}, } -
Unbehaun, D., Vaziri, D., Aal, K., Li, Q., Wieching, R. & Wulf, V. (2018)MobiAssist – ICT-based Training System for People with Dementia and Their Caregivers: Results from a Field Study
Proceedings of the 2018 ACM Conference on Supporting Groupwork. New York, NY, USA, Publisher: ACM, Pages: 122–126 doi:10.1145/3148330.3154513
[BibTeX] [Download PDF]@inproceedings{unbehaun_mobiassist_2018-1, address = {New York, NY, USA}, series = {{GROUP} '18}, title = {{MobiAssist} - {ICT}-based {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}: {Results} from a {Field} {Study}}, isbn = {978-1-4503-5562-9}, url = {http://doi.acm.org/10.1145/3148330.3154513}, doi = {10.1145/3148330.3154513}, booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}}, publisher = {ACM}, author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Li, Qinyu and Wieching, Rainer and Wulf, Volker}, year = {2018}, keywords = {dementia, exergame, ict, participatory design, mobiassist}, pages = {122--126}, } -
Baker, K. S. & Karasti, H. (2018)Data Care and Its Politics: Designing for Local Collective Data Management As a Neglected Thing
Proceedings of the 15th Participatory Design Conference: Full Papers – Volume 1. New York, NY, USA, Publisher: ACM, Pages: 10:1–10:12 doi:10.1145/3210586.3210587
[BibTeX] [Download PDF]@inproceedings{baker_data_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Data {Care} and {Its} {Politics}: {Designing} for {Local} {Collective} {Data} {Management} {As} a {Neglected} {Thing}}, isbn = {978-1-4503-6371-6}, url = {http://doi.acm.org/10.1145/3210586.3210587}, doi = {10.1145/3210586.3210587}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Full} {Papers} - {Volume} 1}, publisher = {ACM}, author = {Baker, Karen S and Karasti, Helena}, year = {2018}, keywords = {cscw, participatory design, MdK, information management, politics, infrastructuring, data care, information infrastructure, local collective data management, matters of care, partnering designer, science and technology studies}, pages = {10:1--10:12}, } -
Randall, D. (2018)Investigation and Design
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{randall_investigation_2018, title = {Investigation and {Design}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-6-Randall-Investigation-and-design-finished.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Randall, David}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {PRAXLABS}, pages = {221--242}, } -
Meurer, J., Müller, C., Simone, C., Wagner, I. & Wulf, V. (2018)Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home
IN Computer Supported Cooperative Work: CSCW: An International Journal, Vol. 27, Pages: 495–537 doi:10.1007/s10606-018-9317-1
[BibTeX] [Abstract]Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.
@article{meurer_designing_2018, title = {Designing for {Sustainability}: {Key} {Issues} of {ICT} {Projects} for {Ageing} at {Home}}, volume = {27}, issn = {15737551}, doi = {10.1007/s10606-018-9317-1}, abstract = {Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.}, number = {3-6}, journal = {Computer Supported Cooperative Work: CSCW: An International Journal}, author = {Meurer, Johanna and Müller, Claudia and Simone, Carla and Wagner, Ina and Wulf, Volker}, year = {2018}, keywords = {Appropriation, Capacity building, Collective learning, Elderly people, Funding schemes, ICT design, Sustainability, italg}, pages = {495--537}, annote = {ISBN: 1060601893}, } -
Parmiggiani, E. & Karasti, H. (2018)Surfacing the Arctic: Politics of Participation in Infrastructuring
Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial – Volume 2. New York, NY, USA, Publisher: ACM, Pages: 7:1–7:5 doi:10.1145/3210604.3210625
[BibTeX] [Download PDF]@inproceedings{parmiggiani_surfacing_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Surfacing the {Arctic}: {Politics} of {Participation} in {Infrastructuring}}, isbn = {978-1-4503-5574-2}, url = {http://doi.acm.org/10.1145/3210604.3210625}, doi = {10.1145/3210604.3210625}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2}, publisher = {ACM}, author = {Parmiggiani, Elena and Karasti, Helena}, year = {2018}, keywords = {cscw, MdK, participation, environment, politics, infrastructuring, relational}, pages = {7:1--7:5}, } -
Reuter, C. & Kaufhold, M. (2018)Soziale Medien in Notfällen, Krisen und Katastrophen
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden doi:10.1007/978-3-658-19523-6_19
[BibTeX] [Abstract] [Download PDF]Die Nutzung sozialer Medien hat sich nicht nur im Alltag, sondern auch in vielen verschiedenen Notfällen, Krisen und Katastrophen etabliert. Dieser Prozess begann bereits vor über 15 Jahren nach den Terroranschlägen vom 11. September 2001. In den darauffolgenden Jahren, vor allem in den vergangenen zehn, wurden eine Vielzahl von Studien veröffentlicht, die sich auf den Gebrauch von Informations- und Kommunikations-technologien und sozialen Medien vor, während oder nach Notfällen konzentrieren. Dieser Forschungsbereich wird auch unter dem Begriff Crisis Informatics zusammengefasst. Das Ziel dieses Kapitels ist es, den Gebrauch von und die Forschung über soziale Medien in Katastrophen und Notfällen in den vergangenen 15 Jahren und mit besonderem Schwerpunkt auf identifizierbare Nutzungsmuster und der Wahrnehmung zusammenzufassen, um die bisherigen Ergebnisse und zukünftigen Potenziale herauszustellen.
@incollection{reuter_soziale_2018-1, address = {Wiesbaden}, title = {Soziale {Medien} in {Notfällen}, {Krisen} und {Katastrophen}}, isbn = {978-3-658-19523-6}, url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_19}, abstract = {Die Nutzung sozialer Medien hat sich nicht nur im Alltag, sondern auch in vielen verschiedenen Notfällen, Krisen und Katastrophen etabliert. Dieser Prozess begann bereits vor über 15 Jahren nach den Terroranschlägen vom 11. September 2001. In den darauffolgenden Jahren, vor allem in den vergangenen zehn, wurden eine Vielzahl von Studien veröffentlicht, die sich auf den Gebrauch von Informations- und Kommunikations-technologien und sozialen Medien vor, während oder nach Notfällen konzentrieren. Dieser Forschungsbereich wird auch unter dem Begriff Crisis Informatics zusammengefasst. Das Ziel dieses Kapitels ist es, den Gebrauch von und die Forschung über soziale Medien in Katastrophen und Notfällen in den vergangenen 15 Jahren und mit besonderem Schwerpunkt auf identifizierbare Nutzungsmuster und der Wahrnehmung zusammenzufassen, um die bisherigen Ergebnisse und zukünftigen Potenziale herauszustellen.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Kaufhold, Marc-André}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_19}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO}, pages = {379--402}, } -
Pipek, V., Spahn, M., Dax, J. & Yetim, F. (2018)Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{pipek_enabling_2018, title = {Enabling {Users} of {Enterprise} {Systems} to {Mash} {Up} {Resources} and {Develop} {Widgets}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-13-Spahn_Dax_Chapterfinished.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Pipek, Volkmar and Spahn, Michael and Dax, Julian and Yetim, Fahri}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS}, pages = {421--444}, } -
Reuter, C., Ludwig, T., Kaufhold, M. & Spielhofer, T. (2018)Studie: Wie sehen Mitarbeiter von Feuerwehr und THW den Einsatz sozialer Medien in Gefahrenlagen?
IN Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe, Vol. 1, Pages: 64–66
[BibTeX] [Download PDF]@article{reuter_studie_2018, title = {Studie: {Wie} sehen {Mitarbeiter} von {Feuerwehr} und {THW} den {Einsatz} sozialer {Medien} in {Gefahrenlagen}?}, volume = {1}, url = {http://www.peasec.de/paper/2018/2018_ReuterLudwigKaufholdSpielhofer_FeuerwehrTHWSozialeMedienGefahrenlagen_CrisisPrevention.pdf}, journal = {Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe}, author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Spielhofer, Thomas}, year = {2018}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO}, pages = {64--66}, } -
Müller, C. (2018)Emotional Impact on Cognitive Systems: Gemischte Gefühle – Mit neuer Technik gesund und autonom durchs Leben
, Siegen
[BibTeX] [Download PDF]@book{muller_emotional_2018, address = {Siegen}, title = {Emotional {Impact} on {Cognitive} {Systems}: {Gemischte} {Gefühle} – {Mit} neuer {Technik} gesund und autonom durchs {Leben}}, url = {https://fokos.de/2018/11/13/gemischte-gefuehle-mit-neuer-technik-gesund-und-autonom-durchs-leben/}, author = {Müller, Claudia}, year = {2018}, keywords = {italg}, } -
Pakusch, C., Neifer, T., Bossauer, P. & Stevens, G. (2018)P2P-Carsharing. Motive, Ängste und Barrieren bei der Teilnahme-eine explorative Studie
IN Internationales Verkehrswesen, Vol. 70
[BibTeX]@article{pakusch_p2p-carsharing_2018, title = {{P2P}-{Carsharing}. {Motive}, Ängste und {Barrieren} bei der {Teilnahme}-eine explorative {Studie}}, volume = {70}, number = {4}, journal = {Internationales Verkehrswesen}, author = {Pakusch, Christina and Neifer, Thomas and Bossauer, Paul and Stevens, Gunnar}, year = {2018}, } -
Pakusch, C., Stevens, G., Bossauer, P. & Weber, T. (2018)The Users‘ Perspective on Autonomous Driving
@article{pakusch_users_2018, title = {The {Users}' {Perspective} on {Autonomous} {Driving}}, author = {Pakusch, Christina and Stevens, Gunnar and Bossauer, Paul and Weber, Tobias}, year = {2018}, } -
Pakusch, C., Weber, T., Stevens, G. & Bossauer, P. (2018)Akzeptanz autonomer Verkehrsmittel: Eine Analyse relativer Mehrwerte selbstfahrender Autos im Vergleich zu heutigen Verkehrsmitteln
IN Proceedings of the Tagungsband Wirtschaftsinformatik, Pages: 938–949
[BibTeX]@article{pakusch_akzeptanz_2018, title = {Akzeptanz autonomer {Verkehrsmittel}: {Eine} {Analyse} relativer {Mehrwerte} selbstfahrender {Autos} im {Vergleich} zu heutigen {Verkehrsmitteln}}, journal = {Proceedings of the Tagungsband Wirtschaftsinformatik}, author = {Pakusch, Christina and Weber, Tobias and Stevens, Gunnar and Bossauer, Paul}, year = {2018}, pages = {938--949}, } -
Pakusch, C., Stevens, G. & Bossauer, P. (2018)Shared Autonomous Vehicles: Potentials for a Sustainable Mobility and Risks of Unintended Effects.
ICT4S., Pages: 258–269
[BibTeX]@inproceedings{pakusch_shared_2018, title = {Shared {Autonomous} {Vehicles}: {Potentials} for a {Sustainable} {Mobility} and {Risks} of {Unintended} {Effects}.}, booktitle = {{ICT4S}}, author = {Pakusch, Christina and Stevens, Gunnar and Bossauer, Paul}, year = {2018}, pages = {258--269}, } -
Paluch, R., Krüger, M. & Meis, M. (2018)The technization of self-care in hearing aid research
, Publisher: Deutsche Gesellschaft für Audiologie
[BibTeX] [Download PDF]@misc{paluch_technization_2018, title = {The technization of self-care in hearing aid research}, url = {https://www.dga-ev.com/fileadmin/dga2018/site/data/final/0056.pdf}, language = {en}, publisher = {Deutsche Gesellschaft für Audiologie}, author = {Paluch, Richard and Krüger, Melanie and Meis, Markus}, year = {2018}, note = {ISBN: 9783981314175 OCLC: 1028746255}, } -
Aal, K., Rüller, S., Holdermann, S., Tolmie, P., Rohde, M., Zillinger, M. & Wulf, V. (2018)Challenges of an Educational ICT Intervention: The Establishment of a MediaSpace in the High Atlas
IN ECSCW 2003 Dordrecht doi:10.1007/978-94-010-0068-0_1
[BibTeX] [Abstract] [Download PDF]This paper describes the challenges which were faced by establishing a MediaSpace in the High Atlas in Morocco. The focus lies on the adaption of the wellestablished computer club approach within a steadily developing and profoundly transforming rural/mountainous region. This paper presents different aspects during the establishment process and contrasts these experiences with two other studies in different contexts, on the one hand inhabitants of refugee camps in Palestine and on the other hand, socially marginalized migrants in Germany. Findings show the importance of understanding the local context, involving local partners and integrating the needs and requirements of the local population to establish a sustainable intervention.
@incollection{aal_challenges_2018, address = {Dordrecht}, title = {Challenges of an {Educational} {ICT} {Intervention}: {The} {Establishment} of a {MediaSpace} in the {High} {Atlas}}, isbn = {978-94-010-3994-9 978-94-010-0068-0}, shorttitle = {Pruning the {Answer} {Garden}}, url = {http://link.springer.com/10.1007/978-94-010-0068-0_1}, abstract = {This paper describes the challenges which were faced by establishing a MediaSpace in the High Atlas in Morocco. The focus lies on the adaption of the wellestablished computer club approach within a steadily developing and profoundly transforming rural/mountainous region. This paper presents different aspects during the establishment process and contrasts these experiences with two other studies in different contexts, on the one hand inhabitants of refugee camps in Palestine and on the other hand, socially marginalized migrants in Germany. Findings show the importance of understanding the local context, involving local partners and integrating the needs and requirements of the local population to establish a sustainable intervention.}, language = {en}, urldate = {2021-04-16}, booktitle = {{ECSCW} 2003}, publisher = {Springer Netherlands}, author = {Aal, Konstantin and Rüller, Sarah and Holdermann, Simon and Tolmie, Peter and Rohde, Markus and Zillinger, Martin and Wulf, Volker}, year = {2018}, doi = {10.1007/978-94-010-0068-0_1}, pages = {1--20}, } -
Habscheid, S., Hrncal, C., Lüssem, J., Wieching, R., Carros, F. & Wulf, V. (2018)Robotics and Emotion – Stereotypes vs. everyday situations
@book{habscheid_robotics_2018, title = {Robotics and {Emotion} - {Stereotypes} vs. everyday situations}, url = {https://www.europenowjournal.org/2018/07/01/robotics-and-emotion/}, urldate = {2020-05-04}, author = {Habscheid, Stephan and Hrncal, Christine and Lüssem, Jens and Wieching, Rainer and Carros, Felix and Wulf, Volker}, year = {2018}, } -
Saad-Sulonen, J., Eriksson, E., Halskov, K., Karasti, H. & Vines, J. (2018)Unfolding participation over time: temporal lenses in participatory design
IN CoDesign, Vol. 14, Pages: 4–16 doi:10.1080/15710882.2018.1426773
[BibTeX] [Abstract] [Download PDF]Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users‘, including the users‘ point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long- term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.
@article{saad-sulonen_unfolding_2018-1, title = {Unfolding participation over time: temporal lenses in participatory design}, volume = {14}, issn = {17453755}, url = {https://doi.org/10.1080/15710882.2018.1426773}, doi = {10.1080/15710882.2018.1426773}, abstract = {Participatory design (PD) research has historically strongly focused on the reporting of design events (e.g. workshops and prototyping activities with participants), where issues such as ‘involving users', including the users' point of view, and participation as a matter of mutual learning have been in the foreground. The need to further problematise and critically examine participation is nonetheless apparent. This special issue aims to shed light on participation as it unfolds over time during, between and beyond participatory events such as these. Here, we build an overview of existing directions taken by researchers to address the unfolding of participation in IT design over time. We do this by examining existing PD literature and the four contributions to this special issue. We identify two common temporalities in PD, the future-oriented and the project-based, and propose five lenses that may aid researchers in exploring and understanding the temporal dimensions of participation in their projects: the phasic, emergent, retrospective, prospective and long- term lenses. We end with propositions and opportunities for future research directions in PD, highlighting the multi-faceted nature of the temporality of participation.}, number = {1}, journal = {CoDesign}, author = {Saad-Sulonen, Joanna and Eriksson, Eva and Halskov, Kim and Karasti, Helena and Vines, John}, year = {2018}, keywords = {cscw, participation, Participatory design, temporality}, pages = {4--16}, annote = {Publisher: Taylor \& Francis}, } -
Ludwig, T., Kotthaus, C. & Döll, M. (2018)Nutzung von Projection Mapping zur Unterstützung von Hardware-Aneignung
IN Mensch und Computer 2018-Tagungsband
[BibTeX]@article{ludwig_nutzung_2018, title = {Nutzung von {Projection} {Mapping} zur {Unterstützung} von {Hardware}-{Aneignung}}, journal = {Mensch und Computer 2018-Tagungsband}, author = {Ludwig, Thomas and Kotthaus, Christoph and Döll, Michael}, year = {2018}, annote = {Publisher: Gesellschaft für Informatik eV}, } -
Karasti, H., Botero, A., Parmiggiani, E., Baker, K., Marttila, S., Saad-Sulonen, J. & Geirbo, H. C. (2018)Infrastructuring in PD: What Does Infrastructuring Look Like? When Does It Look Like That?
Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial – Volume 2. New York, NY, USA, Publisher: ACM, Pages: 45:1–45:3 doi:10.1145/3210604.3210618
[BibTeX] [Download PDF]@inproceedings{karasti_infrastructuring_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Infrastructuring in {PD}: {What} {Does} {Infrastructuring} {Look} {Like}? {When} {Does} {It} {Look} {Like} {That}?}, isbn = {978-1-4503-5574-2}, url = {http://doi.acm.org/10.1145/3210604.3210618}, doi = {10.1145/3210604.3210618}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2}, publisher = {ACM}, author = {Karasti, Helena and Botero, Andrea and Parmiggiani, Elena and Baker, Karen and Marttila, Sanna and Saad-Sulonen, Joanna and Geirbo, Hanne Cecilie}, year = {2018}, keywords = {cscw, MdK, politics, infrastructuring, relational}, pages = {45:1--45:3}, } -
Aal, K., Weibert, A., Ahmadi, M., Rohde, M. & Wulf, V. (2018)Soziale Medien in politischen Konfliktsituationen
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion doi:10.1007/978-3-658-19523-6_29
[BibTeX] [Download PDF]@incollection{aal_soziale_2018, title = {Soziale {Medien} in politischen {Konfliktsituationen}}, url = {https://doi.org/10.1007/978-3-658-19523-6_29}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}}, publisher = {Springer Fachmedien Wiesbaden}, author = {Aal, Konstantin and Weibert, Anne and Ahmadi, Michael and Rohde, Markus and Wulf, Volker}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_29}, pages = {597--618}, } -
Wulf, V. & Rohde, M. (2018)Integrated Organization and Technology Development (OTD): A critical evaluation
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{wulf_integrated_2018, title = {Integrated {Organization} and {Technology} {Development} ({OTD}): {A} critical evaluation}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-8-Rohde-and-Wulf-OTD-finished.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Wulf, Volker and Rohde, Markus}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {PRAXLABS}, pages = {279--302}, } -
Stevens, G., Bossauer, P., Jakobi, T. & Pakusch, C. (2018)Mehrseitiges Vertrauen bei IoT-basierten Reputationssystemen
IN Mensch und Computer 2018-Workshopband
[BibTeX]@article{stevens_mehrseitiges_2018, title = {Mehrseitiges {Vertrauen} bei {IoT}-basierten {Reputationssystemen}}, journal = {Mensch und Computer 2018-Workshopband}, author = {Stevens, Gunnar and Bossauer, Paul and Jakobi, Timo and Pakusch, Christina}, year = {2018}, } -
Dickel, M. & Müller, C. (2018)Ethnographie-basiertes und partizipatives IT-Design mit älteren Menschen. Herausforderungen und Möglichkeiten für die gemeinsame Gestaltungsarbeit im Feld
Alter(n)sgerechte Informatik., Publisher: FIfF-Kommunikation
[BibTeX]@inproceedings{dickel_ethnographie-basiertes_2018, title = {Ethnographie-basiertes und partizipatives {IT}-{Design} mit älteren {Menschen}. {Herausforderungen} und {Möglichkeiten} für die gemeinsame {Gestaltungsarbeit} im {Feld}}, booktitle = {Alter(n)sgerechte {Informatik}}, publisher = {FIfF-Kommunikation}, author = {Dickel, Martin and Müller, Claudia}, editor = {Zehendner, E.}, year = {2018}, keywords = {italg}, } -
Unbehaun, D. (2018)Designing an ICT-based Training System for People with Dementia and Their Caregivers
Proceedings of the 2018 ACM Conference on Supporting Groupwork. New York, NY, USA, Publisher: ACM, Pages: 388–392 doi:10.1145/3148330.3152700
[BibTeX] [Download PDF]@inproceedings{unbehaun_designing_2018, address = {New York, NY, USA}, series = {{GROUP} '18}, title = {Designing an {ICT}-based {Training} {System} for {People} with {Dementia} and {Their} {Caregivers}}, isbn = {978-1-4503-5562-9}, url = {http://doi.acm.org/10.1145/3148330.3152700}, doi = {10.1145/3148330.3152700}, booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}}, publisher = {ACM}, author = {Unbehaun, David}, year = {2018}, keywords = {dementia, exergame, ict, participatory design}, pages = {388--392}, } -
Randall, D., Dachtera, J., Dyrks, T., Nett, B., Pipek, V., Ramirez, L., Stevens, G., Wagner, I. & Wulf, V. (2018)Research into Design Research Practices: Supporting an Agenda towards Self-Reflectivity and Transferability
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{randall_research_2018, title = {Research into {Design} {Research} {Practices}: {Supporting} an {Agenda} towards {Self}-{Reflectivity} and {Transferability}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Section-4-Meta-Analysis.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Randall, Dave and Dachtera, Juri and Dyrks, Tobias and Nett, Bernhard and Pipek, Volkmar and Ramirez, Leonardo and Stevens, Gunnar and Wagner, Ina and Wulf, Volker}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {491--540}, } -
Karasti, H., Pipek, V. & Bowker, G. C. (2018)An Afterword to ‘Infrastructuring and Collaborative Design‘
IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 267–289 doi:10.1007/s10606-017-9305-x
[BibTeX]@article{karasti_afterword_2018, title = {An {Afterword} to ‘{Infrastructuring} and {Collaborative} {Design}'}, volume = {27}, issn = {15737551}, doi = {10.1007/s10606-017-9305-x}, number = {2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Karasti, Helena and Pipek, Volkmar and Bowker, Geoffrey C}, year = {2018}, keywords = {cscw, Mdk}, pages = {267--289}, } -
Jakobi, T., Stevens, G., Castelli, N., Ogonowski, C., Schaub, F., Vindice, N., Randall, D., Tolmie, P. & Wulf, V. (2018)Evolving Needs in IoT Control and Accountability: A Longitudinal Study on Smart Home Intelligibility
IN Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Vol. 2, Pages: 28 doi:https://doi.org/10.1145/3287049
[BibTeX]@article{jakobi_evolving_2018, title = {Evolving {Needs} in {IoT} {Control} and {Accountability}: {A} {Longitudinal} {Study} on {Smart} {Home} {Intelligibility}}, volume = {2}, doi = {https://doi.org/10.1145/3287049}, number = {4}, journal = {Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies}, author = {Jakobi, Timo and Stevens, Gunnar and Castelli, Nico and Ogonowski, Corinna and Schaub, Florian and Vindice, Nils and Randall, Dave and Tolmie, Peter and Wulf, Volker}, year = {2018}, pages = {28}, } -
Unbehaun, D., Vaziri, D., Aal, K., Li, Q., Wieching, R. & Wulf, V. (2018)Video-game Based Exergames for People with Dementia and Their Caregivers
Proceedings of the 2018 ACM Conference on Supporting Groupwork. New York, NY, USA, Publisher: ACM, Pages: 401–405 doi:10.1145/3148330.3154506
[BibTeX] [Download PDF]@inproceedings{unbehaun_video-game_2018, address = {New York, NY, USA}, series = {{GROUP} '18}, title = {Video-game {Based} {Exergames} for {People} with {Dementia} and {Their} {Caregivers}}, isbn = {978-1-4503-5562-9}, url = {http://doi.acm.org/10.1145/3148330.3154506}, doi = {10.1145/3148330.3154506}, booktitle = {Proceedings of the 2018 {ACM} {Conference} on {Supporting} {Groupwork}}, publisher = {ACM}, author = {Unbehaun, David and Vaziri, Daryoush and Aal, Konstantin and Li, Qinyu and Wieching, Rainer and Wulf, Volker}, year = {2018}, keywords = {dementia, exergame, ict, participatory design}, pages = {401--405}, } -
Kirchhübel, J. & Jasche, F. (2018)BeamLite Nutzerzentrierte Konzeption, Implementierung und Evaluierung eines Mixed Reality Kommunikationssystems für Remote-Meetings (Masterarbeit)
[BibTeX] [Abstract] [Download PDF]
Studien zeigen, dass die Anzahl der Meetings im beruflichen Alltag zunimmt. Die räumliche Distribuierung von Arbeitern und Partnern erschwert es jedoch zunehmend Face-to-Face- Meetings abzuhalten. Tele- und Videokonferenzsysteme gehören daher zum Alltag vieler Angestellter und gewinnen zunehmend an Wichtigkeit für die Forschung [RN01]. Bei der Betrachtung unterschiedlicher Systeme fällt auf, dass die Vermittlung von Telepräsenz im Fokus steht. Entwickler und Forscher adressieren mit ihren Projekten die Frage „Wie bringe ich den Remote-Teilnehmer in das Meeting?“ Allerdings mangelt es an der Lösung zu der Fragestellung: „Wie kann das Meeting zu dem Remote-Teilnehmer gebracht werden?“ Die Masterarbeit BeamLite bearbeitet diese Fragestellung. Das Ziel besteht in der Entwicklung eines Konzepts für ein innovatives Mixed Reality-Kommunikationssystem, das sich neuer Technologien wie Virtual Reality und Augmented Reality bedient. Das System kann einem entfernten Teilnehmer eines Meetings die Möglichkeit bieten, sich virtuell an demselben Ort wie die lokalen Teilnehmer zu befinden und aktiv an diesem Meeting teilzunehmen. Der entfernte Teilnehmer kann den Meeting-Raum durch ein Virtual Reality-Headset so realitätsnah wie möglich wahrnehmen, sich in diesem bewegen und mit Objekten sowie Personen in der Umgebung interagieren. Zeitgleich werden Position, Sprache sowie Gestik des entfernten Teilnehmers an die Personen im realen Meeting-Raum mittels Augmentierung durch Datenbrillen übertragen.
@mastersthesis{kirchhubel_beamlite_2018, title = {{BeamLite} {Nutzerzentrierte} {Konzeption}, {Implementierung} und {Evaluierung} eines {Mixed} {Reality} {Kommunikationssystems} für {Remote}-{Meetings} ({Masterarbeit})}, url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/05/beamlite_jasche_kirchhuebel_om.pdf}, abstract = {Studien zeigen, dass die Anzahl der Meetings im beruflichen Alltag zunimmt. Die räumliche Distribuierung von Arbeitern und Partnern erschwert es jedoch zunehmend Face-to-Face- Meetings abzuhalten. Tele- und Videokonferenzsysteme gehören daher zum Alltag vieler Angestellter und gewinnen zunehmend an Wichtigkeit für die Forschung [RN01]. Bei der Betrachtung unterschiedlicher Systeme fällt auf, dass die Vermittlung von Telepräsenz im Fokus steht. Entwickler und Forscher adressieren mit ihren Projekten die Frage „Wie bringe ich den Remote-Teilnehmer in das Meeting?“ Allerdings mangelt es an der Lösung zu der Fragestellung: „Wie kann das Meeting zu dem Remote-Teilnehmer gebracht werden?“ Die Masterarbeit BeamLite bearbeitet diese Fragestellung. Das Ziel besteht in der Entwicklung eines Konzepts für ein innovatives Mixed Reality-Kommunikationssystem, das sich neuer Technologien wie Virtual Reality und Augmented Reality bedient. Das System kann einem entfernten Teilnehmer eines Meetings die Möglichkeit bieten, sich virtuell an demselben Ort wie die lokalen Teilnehmer zu befinden und aktiv an diesem Meeting teilzunehmen. Der entfernte Teilnehmer kann den Meeting-Raum durch ein Virtual Reality-Headset so realitätsnah wie möglich wahrnehmen, sich in diesem bewegen und mit Objekten sowie Personen in der Umgebung interagieren. Zeitgleich werden Position, Sprache sowie Gestik des entfernten Teilnehmers an die Personen im realen Meeting-Raum mittels Augmentierung durch Datenbrillen übertragen.}, school = {Universität Siegen}, author = {Kirchhübel, Jasmin and Jasche, Florian}, year = {2018}, keywords = {Thesis, thesis}, } -
Baker, K. S., Botero, A., Geirbo, H. C., Karasti, H., Marttila, S., Parmiggiani, E. & Saad-Sulonen, J. (2018)Infrastructuring in STS: What does infrastructuring look like? When does it look like that? Workshop report
@book{baker_infrastructuring_2018, title = {Infrastructuring in {STS}: {What} does infrastructuring look like? {When} does it look like that? {Workshop} report}, url = {https://easst.net/article/what-does-infrastructuring-look-like-in-sts-when-workshop-report/}, number = {EASST Review Volume 37(4) 2018}, author = {Baker, Karen S and Botero, Andrea and Geirbo, Hanne Cecilie and Karasti, Helena and Marttila, Sanna and Parmiggiani, Elena and Saad-Sulonen, Joanna}, year = {2018}, keywords = {cscw, MdK}, annote = {Publication Title: EASST Review Type: Blog}, } -
Wulf, V., Stevens, G., Rohde, M. & Korn, M. (2018)Grounded Design: A Research Paradigm in Practice-based Computing
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{wulf_grounded_2018, title = {Grounded {Design}: {A} {Research} {Paradigm} in {Practice}-based {Computing}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-1-Wulf-et-al-Grounded-Design-edited-DR2.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Wulf, Volker and Stevens, Gunnar and Rohde, Markus and Korn, Matthias}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {23--46}, } -
Ahmadi, M. (2018)Strengthening the Role of Female Young Professionals in \IT\-Organizations by Using a \PAR\ Approach in Gender Studies
Proceedings of the 2018 \ACM\ Conference on Supporting Groupwork – \GROUP\ \\${\textbackslash}textbackslashbackslash\$textquotesingle\18., Publisher: \ACM\ Press doi:10.1145/3148330.3152696
[BibTeX] [Download PDF]@inproceedings{ahmadi_strengthening_2018, title = {Strengthening the {Role} of {Female} {Young} {Professionals} in \{{IT}\}-{Organizations} by {Using} a \{{PAR}\} {Approach} in {Gender} {Studies}}, url = {https://doi.org/10.1145/3148330.3152696}, doi = {10.1145/3148330.3152696}, booktitle = {Proceedings of the 2018 \{{ACM}\} {Conference} on {Supporting} {Groupwork} - \{{GROUP}\} \{\${\textbackslash}textbackslashbackslash\$textquotesingle\}18}, publisher = {\{ACM\} Press}, author = {Ahmadi, Michael}, year = {2018}, } -
Karasti, H. & Blomberg, J. (2018)Studying Infrastructuring Ethnographically
IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 233–265 doi:10.1007/s10606-017-9296-7
[BibTeX] [Abstract]This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of small-scale and short-term studies. Instead research should address the challenges of empirically studying the heterogeneous, extended and complex phenomena of infrastructuring with an emphasis on the necessarily emerging and open-ended processual qualities of information infrastructures. While existing literature identifies issues that make the study of infrastructuring demanding, few propose ways of addressing these challenges. In this paper we review characteristics of information infrastructures identified in the literature that present challenges for their empirical study. We look to current research in the social sciences, particularly anthropology and science and technology studies (STS) that focus on how to study complex and extended phenomena ethnographically, to provide insight into the study of infrastructuring. Specifically, we reflect on infrastructuring as an object of ethnographic inquiry by building on the notion of “constructing the field.” Recent developments in how to conceptualize the ethnographic field are tied both to longstanding traditions and novel developments in anthropology and STS for studying extended and complex phenomena. Through a discussion of how dimensions of information infrastructures have been addressed practically, methodologically, and theoretically we aim to link the notion of constructing the ethnographic field with views on infrastructuring as a particular kind of object of inquiry. Thus we aim to provide an ethnographically sensitive and methodologically oriented “opening” for an alternative ontology for studying infrastructuring ethnographically.
@article{karasti_studying_2018, title = {Studying {Infrastructuring} {Ethnographically}}, volume = {27}, issn = {15737551}, doi = {10.1007/s10606-017-9296-7}, abstract = {This paper is motivated by a methodological interest in how to investigate information infrastructures as an empirical, real-world phenomenon. We argue that research on information infrastructures should not be captive to the prevalent method choice of small-scale and short-term studies. Instead research should address the challenges of empirically studying the heterogeneous, extended and complex phenomena of infrastructuring with an emphasis on the necessarily emerging and open-ended processual qualities of information infrastructures. While existing literature identifies issues that make the study of infrastructuring demanding, few propose ways of addressing these challenges. In this paper we review characteristics of information infrastructures identified in the literature that present challenges for their empirical study. We look to current research in the social sciences, particularly anthropology and science and technology studies (STS) that focus on how to study complex and extended phenomena ethnographically, to provide insight into the study of infrastructuring. Specifically, we reflect on infrastructuring as an object of ethnographic inquiry by building on the notion of “constructing the field.” Recent developments in how to conceptualize the ethnographic field are tied both to longstanding traditions and novel developments in anthropology and STS for studying extended and complex phenomena. Through a discussion of how dimensions of information infrastructures have been addressed practically, methodologically, and theoretically we aim to link the notion of constructing the ethnographic field with views on infrastructuring as a particular kind of object of inquiry. Thus we aim to provide an ethnographically sensitive and methodologically oriented “opening” for an alternative ontology for studying infrastructuring ethnographically.}, number = {2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Karasti, Helena and Blomberg, Jeanette}, year = {2018}, keywords = {cscw, MdK, Anthropology, Collaborative design, Constructing the field, Dimensions of information infrastructure, Ethnography, Information infrastructure, Infrastructuring, Object of inquiry, Reflexivity, Science and technology studies}, pages = {233--265}, } -
Pipek, V. & Stevens, G. (2018)Making Use: Understanding, Studying, and Supporting Appropriation
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{pipek_making_2018, title = {Making {Use}: {Understanding}, {Studying}, and {Supporting} {Appropriation}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-4-Making-Use1.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Pipek, Volkmar and Stevens, Gunnar}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {139--176}, } -
Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (2018)Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Publisher: Oxford University Press
[BibTeX]@book{wulf_socio-informatics_2018, title = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, isbn = {978-0-19-873324-9}, publisher = {Oxford University Press}, author = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, } -
Jasche, F., Kirchhübel, J., Ludwig, T. & Ogonowski, C. (2018)BeamLite – Mixed Reality zur Unterstützung von Remote-Meetings
Mensch und Computer 2018 – Workshopband. doi:10.18420/muc2018-ws07-0378
[BibTeX] [Abstract] [Download PDF]Zusammenfassung In der heutigen Zeit sind Meetings nicht mehr physisch an einen Ort gebunden. Vor allem in der Wis-sensarbeit ergänzen Telefonate oder Skype-Konferenzen bereits seit langem klassische Face-to-Face-Meetings. Verschiedene Forschungsdiskurse, vor allem der computerunterstützten Gruppenarbeit, unter-suchen bereits seit nun mehr fast drei Jahrzehnten, wie durch den Einsatz von IT verteilte Gruppenarbeit in ihren verschiedensten Ausprägungen unterstützt werden kann. Mit zunehmender Leistungsfähigkeit von Technologien mit Fokus auf Augmented Reality (AR) sowie Virtual Reality (VR) sind neue Mög-lichkeiten hinzugekommen, die ein hohes Potential zur Unterstützung verteilter Meetings bieten. In die-sem Paper stellen wir einen Ansatz vor, der durch die Kombination von AR und VR ein Kommunikati-onssystem mit verschiedenen Kollaborationsmöglichkeiten zur geeigneten Unterstützung verteilter Meetings umsetzt und durch den Einsatz von Consumer-Hardware auch für die Arbeit von zu Hause geeignet ist. Der Mehrwert des Ansatzes liegt vor allem darin, dass auch solche Szenarien fokussiert werden, bei denen sich zwei oder mehr Personen in demselben Raum befinden sowie ein oder mehrere Personen nicht anwesend sind und entfernt zur selben Zeit kooperieren.
@inproceedings{jasche_beamlite_2018, title = {{BeamLite} – {Mixed} {Reality} zur {Unterstützung} von {Remote}-{Meetings}}, url = {https://doi.org/10.18420/muc2018-ws07-0378}, doi = {10.18420/muc2018-ws07-0378}, abstract = {Zusammenfassung In der heutigen Zeit sind Meetings nicht mehr physisch an einen Ort gebunden. Vor allem in der Wis-sensarbeit ergänzen Telefonate oder Skype-Konferenzen bereits seit langem klassische Face-to-Face-Meetings. Verschiedene Forschungsdiskurse, vor allem der computerunterstützten Gruppenarbeit, unter-suchen bereits seit nun mehr fast drei Jahrzehnten, wie durch den Einsatz von IT verteilte Gruppenarbeit in ihren verschiedensten Ausprägungen unterstützt werden kann. Mit zunehmender Leistungsfähigkeit von Technologien mit Fokus auf Augmented Reality (AR) sowie Virtual Reality (VR) sind neue Mög-lichkeiten hinzugekommen, die ein hohes Potential zur Unterstützung verteilter Meetings bieten. In die-sem Paper stellen wir einen Ansatz vor, der durch die Kombination von AR und VR ein Kommunikati-onssystem mit verschiedenen Kollaborationsmöglichkeiten zur geeigneten Unterstützung verteilter Meetings umsetzt und durch den Einsatz von Consumer-Hardware auch für die Arbeit von zu Hause geeignet ist. Der Mehrwert des Ansatzes liegt vor allem darin, dass auch solche Szenarien fokussiert werden, bei denen sich zwei oder mehr Personen in demselben Raum befinden sowie ein oder mehrere Personen nicht anwesend sind und entfernt zur selben Zeit kooperieren.}, booktitle = {Mensch und {Computer} 2018 - {Workshopband}}, author = {Jasche, Florian and Kirchhübel, Jasmin and Ludwig, Thomas and Ogonowski, Corinna}, year = {2018}, } -
Reuter, C., Ludwig, T. & Pipek, V. (2018)Resilienz durch Kooperationstechnologien
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden, Germany doi:10.1007/978-3-658-19523-6_22
[BibTeX] [Abstract] [Download PDF]Kooperationstechnologien spielen in sicherheitskritischen Systemen eine große Rolle, da in vielen Anwendungsfeldern nicht nur die Interaktion von Mensch und Computer, sondern auch die durch IT unterstützte Kooperation zwischen Menschen notwendig ist, um Aufgaben bewältigen zu können. Solche Technologien müssen verschiedene Anforderungen erfüllen und können ebenfalls zur Resilienz beitragen. Unter Resilienz durch Kooperation verstehen wir die Fähigkeit, Krisen durch die Anpassungsfähigkeit an geänderte Realitäten ohne nachhaltigen Schaden mithilfe von Kooperation zu überstehen. Während das Konzept der Resilienz in den Ingenieurwissenschaften vornehmlich die Verfügbarkeit technischer Systeme fokussiert, betrachten wir Resilienz als soziotechnisches Konstrukt, unter expliziter Betrachtung der beteiligten Akteure. Basierend auf Grundlagen zu Kooperationstechnologien zeigt unser Kapitel anhand von praktischen exemplarisch umgesetzten Kooperationstechnologien (soziales Netzwerk, GIS-System, Smartphone Apps, Facebook App und Social Media Analytics-Plattform), wie Kooperation unterstützt wird und zu kooperativer Resilienz beitragen kann.
@incollection{reuter_resilienz_2018, address = {Wiesbaden, Germany}, title = {Resilienz durch {Kooperationstechnologien}}, isbn = {978-3-658-19523-6}, url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_22}, abstract = {Kooperationstechnologien spielen in sicherheitskritischen Systemen eine große Rolle, da in vielen Anwendungsfeldern nicht nur die Interaktion von Mensch und Computer, sondern auch die durch IT unterstützte Kooperation zwischen Menschen notwendig ist, um Aufgaben bewältigen zu können. Solche Technologien müssen verschiedene Anforderungen erfüllen und können ebenfalls zur Resilienz beitragen. Unter Resilienz durch Kooperation verstehen wir die Fähigkeit, Krisen durch die Anpassungsfähigkeit an geänderte Realitäten ohne nachhaltigen Schaden mithilfe von Kooperation zu überstehen. Während das Konzept der Resilienz in den Ingenieurwissenschaften vornehmlich die Verfügbarkeit technischer Systeme fokussiert, betrachten wir Resilienz als soziotechnisches Konstrukt, unter expliziter Betrachtung der beteiligten Akteure. Basierend auf Grundlagen zu Kooperationstechnologien zeigt unser Kapitel anhand von praktischen exemplarisch umgesetzten Kooperationstechnologien (soziales Netzwerk, GIS-System, Smartphone Apps, Facebook App und Social Media Analytics-Plattform), wie Kooperation unterstützt wird und zu kooperativer Resilienz beitragen kann.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_22}, keywords = {HCI, KontiKat, SMO, Infrastruktur, RSF, Kooperation}, pages = {443--465}, } -
Kaufhold, M., Reuter, C. & Ermert, T. (2018)Interaktionsdesign eines Risiko-Bewertungskonzepts für KMU
Mensch und Computer 2018: Tagungsband. Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 309–312
[BibTeX] [Abstract] [Download PDF]Betriebsstörungen, Naturkatastrophen und andere Notfallszenarien bedrohen die Fortdauer von Unternehmen. Hierzu stellt Business Continuity Management (BCM) Maßnahmen zur Identifika-tion von Bedrohungen und Risiken sowie zum Aufbau der Belastbarkeit von Organisationen bereit. In der Forschung mangelt es jedoch an Ansätzen, welche BCM in kleinen und mittleren Unternehmen (KMU) unterstützen. In diesem Kurzbeitrag wird ein Konzept für KMU vorgestellt, welches die Identifikation und Bewertung von Risiken unterstützt, Bewältigungsmaßnahmen anbietet und unternehmensspezifische Risikoinformationen auf einem Dashboard visualisiert.
@inproceedings{kaufhold_interaktionsdesign_2018, address = {Dresden, Germany}, title = {Interaktionsdesign eines {Risiko}-{Bewertungskonzepts} für {KMU}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/16626/Beitrag_356_final__a.pdf}, abstract = {Betriebsstörungen, Naturkatastrophen und andere Notfallszenarien bedrohen die Fortdauer von Unternehmen. Hierzu stellt Business Continuity Management (BCM) Maßnahmen zur Identifika-tion von Bedrohungen und Risiken sowie zum Aufbau der Belastbarkeit von Organisationen bereit. In der Forschung mangelt es jedoch an Ansätzen, welche BCM in kleinen und mittleren Unternehmen (KMU) unterstützen. In diesem Kurzbeitrag wird ein Konzept für KMU vorgestellt, welches die Identifikation und Bewertung von Risiken unterstützt, Bewältigungsmaßnahmen anbietet und unternehmensspezifische Risikoinformationen auf einem Dashboard visualisiert.}, booktitle = {Mensch und {Computer} 2018: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Kaufhold, Marc-André and Reuter, Christian and Ermert, Tobias}, year = {2018}, keywords = {HCI, KontiKat, CRISP, Infrastruktur, RSF, HyServ}, pages = {309--312}, } -
Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A sustainable framework for user-centered ICT development: Cultivating research experiences from Living Labs in the home
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{ogonowski_praxlabs_2018, title = {{PRAXLABS}: {A} sustainable framework for user-centered {ICT} development: {Cultivating} research experiences from {Living} {Labs} in the home}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-10-Ogonowski-Praxlabs-approach-finished.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {PRAXLABS, italg}, pages = {319--360}, } -
Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2018)Soziale Medien und Apps in Notsituationen: Eine repräsentative Studie über die Wahrnehmung in Deutschland
IN BBK Bevölkerungsschutz, Vol. 2, Pages: 22–24
[BibTeX] [Abstract] [Download PDF]Helfer bei Hochwassergefahr mobilisieren oder bei einem Terroranschlag Freunden auf Facebook mitteilen, dass es einem gut geht – immer mehr Menschen nutzen soziale Medien in Notsituationen, Krisen- oder Katastrophenlagen. Schließlich ist es heute kein Geheimnis mehr, dass soziale Medien in jenen Lagen (z. B. Überschwemmungen, Stürme, terroristische Anschläge) für diverse Gruppen (z. B. Bürger, Rettungsdienste) von Nutzen sein können. Während Stärken und Schwächen dieser Nutzung bereits eingehend erforscht wurden, widmen sich nur wenige Studien den betreffenden Wahrnehmungen innerhalb der Bevölkerung. Unsere repräsentative Untersuchung von Einstellungen der Bevölkerung in Deutschland gegenüber der Nutzung sozialer Medien in Notsituationen stellt die erste ihrer Art dar. Dabei zeigt sich, dass ungefähr die Hälfte der Befragten (44 \%) bereits in Notsituationen zum Zwecke des Teilens und / oder Herausfindens von Informationen auf soziale Medien zurückgegriffen hat. Zudem werden falsche Gerüchte in sozialen Medien mehrheitlich (74 \%) als Bedrohung empfunden. Notfall-Apps für das eigene Smartphone werden selten (16 \%) heruntergeladen, wobei Wetter- und Erste-Hilfe-Apps am beliebtesten sind.
@article{reuter_soziale_2018, title = {Soziale {Medien} und {Apps} in {Notsituationen}: {Eine} repräsentative {Studie} über die {Wahrnehmung} in {Deutschland}}, volume = {2}, url = {http://www.peasec.de/paper/2018/2018_ReuterKaufholdSpielhoferHahne_SozialeMedienAppsNotsituationen_BBK.pdf}, abstract = {Helfer bei Hochwassergefahr mobilisieren oder bei einem Terroranschlag Freunden auf Facebook mitteilen, dass es einem gut geht – immer mehr Menschen nutzen soziale Medien in Notsituationen, Krisen- oder Katastrophenlagen. Schließlich ist es heute kein Geheimnis mehr, dass soziale Medien in jenen Lagen (z. B. Überschwemmungen, Stürme, terroristische Anschläge) für diverse Gruppen (z. B. Bürger, Rettungsdienste) von Nutzen sein können. Während Stärken und Schwächen dieser Nutzung bereits eingehend erforscht wurden, widmen sich nur wenige Studien den betreffenden Wahrnehmungen innerhalb der Bevölkerung. Unsere repräsentative Untersuchung von Einstellungen der Bevölkerung in Deutschland gegenüber der Nutzung sozialer Medien in Notsituationen stellt die erste ihrer Art dar. Dabei zeigt sich, dass ungefähr die Hälfte der Befragten (44 \%) bereits in Notsituationen zum Zwecke des Teilens und / oder Herausfindens von Informationen auf soziale Medien zurückgegriffen hat. Zudem werden falsche Gerüchte in sozialen Medien mehrheitlich (74 \%) als Bedrohung empfunden. Notfall-Apps für das eigene Smartphone werden selten (16 \%) heruntergeladen, wobei Wetter- und Erste-Hilfe-Apps am beliebtesten sind.}, journal = {BBK Bevölkerungsschutz}, author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie}, year = {2018}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO}, pages = {22--24}, } -
Parmiggiani, E., Karasti, H., Baker, K. & Botero, A. (2018)Politics of environmental research infrastructure formation: When top-down policy-making meets bottom-up fragmentation
IN Platypus, The CASTAC Blog, Vol. June 2018 doi:10.13140/RG.2.2.23993.83045
[BibTeX] [Download PDF]@article{parmiggiani_politics_2018, title = {Politics of environmental research infrastructure formation: {When} top-down policy-making meets bottom-up fragmentation}, volume = {June 2018}, url = {http://blog.castac.org/2018/06/research-infrastructure/}, doi = {10.13140/RG.2.2.23993.83045}, journal = {Platypus, The CASTAC Blog}, author = {Parmiggiani, Elena and Karasti, Helena and Baker, Karen and Botero, Andrea}, year = {2018}, keywords = {cscw, MdK}, } -
Kaufhold, M., Rupp, N., Reuter, C., Amelunxen, C. & Cristaldi, M. (2018)112.SOCIAL: Design and Evaluation of a Mobile Crisis App for Bidirectional Communication between Emergency Services and Citizen
Proceedings of the European Conference on Information Systems (ECIS). Portsmouth, UK, Publisher: AIS
[BibTeX] [Download PDF]@inproceedings{kaufhold_112social_2018, address = {Portsmouth, UK}, title = {112.{SOCIAL}: {Design} and {Evaluation} of a {Mobile} {Crisis} {App} for {Bidirectional} {Communication} between {Emergency} {Services} and {Citizen}}, url = {http://ecis2018.eu/wp-content/uploads/2018/09/1458-doc.pdf https://aisel.aisnet.org/ecis2018_rp/81/}, booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})}, publisher = {AIS}, author = {Kaufhold, Marc-André and Rupp, Nicola and Reuter, Christian and Amelunxen, Christoph and Cristaldi, Massimo}, year = {2018}, keywords = {crisis management, CSCW, A-Paper, EmerGent, KontiKat, social media, bidirectional communication, KooperationHCI, mobile crisis apps}, } -
Müller, C. (2018)Technik im Alter: Senioren entwickeln mit
@book{muller_technik_2018, title = {Technik im {Alter}: {Senioren} entwickeln mit}, url = {https://blog.careum.ch/smarter-test-im-living-lab/}, author = {Müller, Claudia}, month = dec, year = {2018}, keywords = {italg}, annote = {Publication Title: Careum [Webblog]}, } -
Unbehaun, D., Aal, K., Vaziri, D. D., Wieching, R., Tolmie, P. & Wulf, V. (2018)Facilitating Collaboration and Social Experiences with Videogames in Dementia: Results and Implications from a Participatory Design Study
IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 175:1–175:23 doi:10.1145/3274444
[BibTeX] [Download PDF]@article{unbehaun_facilitating_2018, title = {Facilitating {Collaboration} and {Social} {Experiences} with {Videogames} in {Dementia}: {Results} and {Implications} from a {Participatory} {Design} {Study}}, volume = {2}, issn = {2573-0142}, url = {http://doi.acm.org/10.1145/3274444}, doi = {10.1145/3274444}, number = {CSCW}, journal = {Proc. ACM Hum.-Comput. Interact.}, author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush Daniel and Wieching, Rainer and Tolmie, Peter and Wulf, Volker}, month = nov, year = {2018}, keywords = {A-Paper, dementia, exergame, ict, participatory design, qualitative research, videogame}, pages = {175:1--175:23}, annote = {Place: New York, NY, USA Publisher: ACM}, } -
Saad-Sulonen, J., Eriksson, E., Halskov, K., Karasti, H. & Vines, J. (2018)Unfolding participation over time in the design of IT
IN CoDesign, Vol. 14, Pages: 1–3 doi:10.1080/15710882.2018.1426981
[BibTeX] [Abstract] [Download PDF]The theme of this special issue is participation in the design of information technology (IT). The aim is to continue and contribute to the debate around the notion of participation in Participatory Design and participatory Human Computer Interaction (HCI) research, recently invigorated by Vines et al. (2012), Halskov and Hansen (2014) and Saad-Sulonen et al. (2015). Ongoing transformations in IT mediated participation in contemporary societies at large are challenging us to explore the nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation temporally (e.g. ranging in scale from single projects taking place at one point in time to connected projects that occur over years as well as attend to more momentary participatory activities), and how they connect to notions of spatiality (both geographically and organizationally), offline and online participation (as a continuum of modes of participations ranging between traditional face-to-face to fully digitally mediated participation), as well as commitment to democracy and user empowerment and how these can be maintained. We invite submissions that 1 interrogate participation by analyzing and reflecting on the ways that participation unfolds in practice, over time, in the design of IT. Within the theme of ‚Unfolding Participation over Time in the Design of IT‘, authors are invited to consider (but are not limited to) the following issues and questions for this special issue: What kinds of new participatory configurations are emerging in contemporary settings? What temporalities and scales are associated with new participatory configurations? How can we map, analyze and reflect on how contemporary participation is unfolding over time? In what ways do contemporary participatory configurations and their unfolding over time relate to the original values of participatory design (e.g. democracy, quality of working life, alternatives, and politics)? How can we account for the diversity of participants, including large and diverse groups of users, but also designers and researchers as participants, in the unfolding design practices over time? Timeline
@article{saad-sulonen_unfolding_2018, title = {Unfolding participation over time in the design of {IT}}, volume = {14}, issn = {17453755}, url = {http://doi.org/10.1080/15710882.2018.1426981}, doi = {10.1080/15710882.2018.1426981}, abstract = {The theme of this special issue is participation in the design of information technology (IT). The aim is to continue and contribute to the debate around the notion of participation in Participatory Design and participatory Human Computer Interaction (HCI) research, recently invigorated by Vines et al. (2012), Halskov and Hansen (2014) and Saad-Sulonen et al. (2015). Ongoing transformations in IT mediated participation in contemporary societies at large are challenging us to explore the nature of participation in IT design. Some of the questions that emerge relate to the need to rethink notions and practices of participation temporally (e.g. ranging in scale from single projects taking place at one point in time to connected projects that occur over years as well as attend to more momentary participatory activities), and how they connect to notions of spatiality (both geographically and organizationally), offline and online participation (as a continuum of modes of participations ranging between traditional face-to-face to fully digitally mediated participation), as well as commitment to democracy and user empowerment and how these can be maintained. We invite submissions that 1 interrogate participation by analyzing and reflecting on the ways that participation unfolds in practice, over time, in the design of IT. Within the theme of 'Unfolding Participation over Time in the Design of IT', authors are invited to consider (but are not limited to) the following issues and questions for this special issue: What kinds of new participatory configurations are emerging in contemporary settings? What temporalities and scales are associated with new participatory configurations? How can we map, analyze and reflect on how contemporary participation is unfolding over time? In what ways do contemporary participatory configurations and their unfolding over time relate to the original values of participatory design (e.g. democracy, quality of working life, alternatives, and politics)? How can we account for the diversity of participants, including large and diverse groups of users, but also designers and researchers as participants, in the unfolding design practices over time? Timeline}, number = {1}, journal = {CoDesign}, author = {Saad-Sulonen, Joanna and Eriksson, Eva and Halskov, Kim and Karasti, Helena and Vines, John}, year = {2018}, keywords = {cscw}, pages = {1--3}, annote = {Publisher: Taylor \& Francis}, } -
Ahmadi, M., Weibert, A., Ogonowski, C., Aal, K., Gäckle, K., Marsden, N. & Wulf, V. (2018)Challenges and lessons learned by applying living labs in gender and \IT\ contexts
Proceedings of the 4th Conference on Gender & \IT\ – \GenderIT\ \\${\textbackslash}textbackslashbackslash\$textquotesingle\18., Publisher: \ACM\ Press doi:10.1145/3196839.3196878
[BibTeX] [Download PDF]@inproceedings{ahmadi_challenges_2018, title = {Challenges and lessons learned by applying living labs in gender and \{{IT}\} contexts}, url = {https://doi.org/10.1145/3196839.3196878}, doi = {10.1145/3196839.3196878}, booktitle = {Proceedings of the 4th {Conference} on {Gender} \& \{{IT}\} - \{{GenderIT}\} \{\${\textbackslash}textbackslashbackslash\$textquotesingle\}18}, publisher = {\{ACM\} Press}, author = {Ahmadi, Michael and Weibert, Anne and Ogonowski, Corinna and Aal, Konstantin and Gäckle, Kristian and Marsden, Nicola and Wulf, Volker}, year = {2018}, keywords = {PRAXLABS}, } -
Müller, C. & Wan, L. (2018)Information and Communication Technology Design in a Complex Moral Universe: Ethnography-Based Development of a GPS Monitoring System for Persons Who Wander
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{muller_information_2018, title = {Information and {Communication} {Technology} {Design} in a {Complex} {Moral} {Universe}: {Ethnography}-{Based} {Development} of a {GPS} {Monitoring} {System} for {Persons} {Who} {Wander}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-11-Muller-and-Wan-ICT-Design-in-a-Complex-Moral-Universe.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Müller, Claudia and Wan, Lin}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {PRAXLABS, italg}, pages = {363--390}, } -
Lehmann, J., Unbehaun, D., Jakobi, T., Wieching, R. & Wulf, V. (2018)Ethische Perspektiven AAL-und Monitoring-basierter Technologien im Pflegekontext
@article{lehmann_ethische_2018, title = {Ethische {Perspektiven} {AAL}-und {Monitoring}-basierter {Technologien} im {Pflegekontext}}, author = {Lehmann, Jasmin and Unbehaun, David and Jakobi, Timo and Wieching, Rainer and Wulf, Volker}, year = {2018}, } -
Unbehaun, D., Aal, K., Vaziri, D., Lehmann, J., Weibert, A., Wieching, R. & Wulf, V. (2018)Qualitative Ergebnisse eines Videospiel-basierten Assistenzsystems für Menschen mit Demenz und deren Angehörige
IN Demenz und Medien (Medien & Altern Heft 12 ), Pages: 96
[BibTeX]@article{unbehaun_qualitative_2018-1, title = {Qualitative {Ergebnisse} eines {Videospiel}-basierten {Assistenzsystems} für {Menschen} mit {Demenz} und deren {Angehörige}}, journal = {Demenz und Medien (Medien \& Altern Heft 12 )}, author = {Unbehaun, David and Aal, Konstantin and Vaziri, Daryoush and Lehmann, Jasmin and Weibert, Anne and Wieching, Rainer and Wulf, Volker}, month = jun, year = {2018}, pages = {96}, } -
Reuter, C., Aal, K., Beham, F., Boden, A., Brauner, F., Ludwig, T., Lukosch, S., Fiedrich, F., Fuchs-Kittowski, F., Geisler, S., Gennen, K., Herrmann, D., Kaufhold, M., Klafft, M., Lipprandt, M., Lo Iacono, L., Pipek, V., Pottebaum, J., Mentler, T., Nestler, S., Stieglitz, S., Sturm, C., Rusch, G., Sackmann, S., Volkamer, M. & Wulf, V. (2018)Die Zukunft sicherheitskritischer Mensch-Computer-Interaktion
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden, Germany doi:10.1007/978-3-658-19523-6_30
[BibTeX] [Abstract] [Download PDF]Sicherheitskritische Mensch-Computer-Interaktion ist nicht nur derzeit, sondern auch zukünftig ein äußerst relevantes Thema. Hierbei kann ein Lehr- und Fachbuch, wie dieses, immer nur einen punktuellen Stand abdecken. Dennoch kann der Versuch unternommen werden, aktuelle Trends zu identifizieren und einen Ausblick in die Zukunft zu wagen. Genau das möchte dieses Kapitel erreichen: Es sollen zukünftige Entwicklungen vorausgesagt und versucht werden, diese korrekt einzuordnen. Das ist an dieser Stelle nicht nur durch den Herausgeber, sondern durch Abfrage bei zahlreichen am Lehrbuch beteiligten Autoren geschehen. Neben einem Ausblick auf Grundlagen und Methoden werden dementsprechend auch sicherheitskritische interaktive Systeme und sicherheitskritische kooperative Systeme abgedeckt.
@incollection{reuter_zukunft_2018, address = {Wiesbaden, Germany}, title = {Die {Zukunft} sicherheitskritischer {Mensch}-{Computer}-{Interaktion}}, isbn = {978-3-658-19523-6}, url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_30}, abstract = {Sicherheitskritische Mensch-Computer-Interaktion ist nicht nur derzeit, sondern auch zukünftig ein äußerst relevantes Thema. Hierbei kann ein Lehr- und Fachbuch, wie dieses, immer nur einen punktuellen Stand abdecken. Dennoch kann der Versuch unternommen werden, aktuelle Trends zu identifizieren und einen Ausblick in die Zukunft zu wagen. Genau das möchte dieses Kapitel erreichen: Es sollen zukünftige Entwicklungen vorausgesagt und versucht werden, diese korrekt einzuordnen. Das ist an dieser Stelle nicht nur durch den Herausgeber, sondern durch Abfrage bei zahlreichen am Lehrbuch beteiligten Autoren geschehen. Neben einem Ausblick auf Grundlagen und Methoden werden dementsprechend auch sicherheitskritische interaktive Systeme und sicherheitskritische kooperative Systeme abgedeckt.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Aal, Konstantin and Beham, Frank and Boden, Alexander and Brauner, Florian and Ludwig, Thomas and Lukosch, Stephan and Fiedrich, Frank and Fuchs-Kittowski, Frank and Geisler, Stefan and Gennen, Klaus and Herrmann, Dominik and Kaufhold, Marc-André and Klafft, Michael and Lipprandt, Myriam and Lo Iacono, Luigi and Pipek, Volkmar and Pottebaum, Jens and Mentler, Tilo and Nestler, Simon and Stieglitz, Stefan and Sturm, Christian and Rusch, Gebhard and Sackmann, Stefan and Volkamer, Melanie and Wulf, Volker}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_30}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO, book\_section}, pages = {621--630}, } -
Reuter, C. & Kaufhold, M. (2018)Usable Safety Engineering sicherheitskritischer interaktiver Systeme
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden, Germany doi:10.1007/978-3-658-19523-6_2
[BibTeX] [Abstract] [Download PDF]Die Gestaltung gebrauchstauglicher, interaktiver und kooperativer Systeme wird bereits seit den 1980ern in der Disziplin Mensch-Computer-Interaktion (MCI) und Computerunterstützte Gruppenarbeit (CSCW) abgedeckt. Es gibt jedoch einige Besonderheiten der MCI im Kontext sicherheitskritischer Systeme, insbesondere der störungsfreien Nutzung von IT (Safety) zu beachten. Dieses Kapitel stellt Merkmale der Anwendung von Gestaltungsmethoden der MCI in sicherheitskritischen Systemen dar. Hierfür werden zu Beginn die Grundlagen der beiden Gebiete – der MCI sowie des Krisen- und Sicherheitsmanagements – erläutert. Darauf aufbauend werden Ansätze und Methoden der Analyse, des Designs und der Entwicklung sowie der Evaluation der MCI unter besonderer Berücksichtigung sicherheitskritischer Systeme diskutiert. Aspekte wie Risikoanalysen in der Anforderungsanalyse, die Einkalkulierung von Bedienfehlern und Rückfallebenen im Systemdesign gehören ebenso dazu wie besondere Herausforderungen bei Evaluationen.
@incollection{reuter_usable_2018, address = {Wiesbaden, Germany}, title = {Usable {Safety} {Engineering} sicherheitskritischer interaktiver {Systeme}}, isbn = {978-3-658-19523-6}, url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_2}, abstract = {Die Gestaltung gebrauchstauglicher, interaktiver und kooperativer Systeme wird bereits seit den 1980ern in der Disziplin Mensch-Computer-Interaktion (MCI) und Computerunterstützte Gruppenarbeit (CSCW) abgedeckt. Es gibt jedoch einige Besonderheiten der MCI im Kontext sicherheitskritischer Systeme, insbesondere der störungsfreien Nutzung von IT (Safety) zu beachten. Dieses Kapitel stellt Merkmale der Anwendung von Gestaltungsmethoden der MCI in sicherheitskritischen Systemen dar. Hierfür werden zu Beginn die Grundlagen der beiden Gebiete – der MCI sowie des Krisen- und Sicherheitsmanagements – erläutert. Darauf aufbauend werden Ansätze und Methoden der Analyse, des Designs und der Entwicklung sowie der Evaluation der MCI unter besonderer Berücksichtigung sicherheitskritischer Systeme diskutiert. Aspekte wie Risikoanalysen in der Anforderungsanalyse, die Einkalkulierung von Bedienfehlern und Rückfallebenen im Systemdesign gehören ebenso dazu wie besondere Herausforderungen bei Evaluationen.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Kaufhold, Marc-André}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_2}, keywords = {CSCW, HCI, EmerGent, KontiKat, CRISP}, pages = {17--40}, } -
Karasti, H., Botero, A., Baker, K. & Parmiggiani, E. (2018)Little Data, Big Data, No Data? Data Management in the Era of Research Infrastructures
doi:10.13140/RG.2.2.16024.65282
[BibTeX] [Download PDF]@techreport{karasti_little_2018, title = {Little {Data}, {Big} {Data}, {No} {Data}? {Data} {Management} in the {Era} of {Research} {Infrastructures}}, url = {http://jultika.oulu.fi/Record/isbn978-952-62-2006-2}, institution = {Workshop Report, April 2018, Hyytiälä Forestry Field Station, Finland. University of Oulu, Finland.}, author = {Karasti, Helena and Botero, Andrea and Baker, Karen and Parmiggiani, Elena}, year = {2018}, doi = {10.13140/RG.2.2.16024.65282}, keywords = {cscw, MdK}, } -
Wulf, V. & Betz, M. (2018)Towards Transferability in Grounded Design: Comparing two Design Case Studies in Firefighting
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{wulf_towards_2018, title = {Towards {Transferability} in {Grounded} {Design}: {Comparing} two {Design} {Case} {Studies} in {Firefighting}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-15-Betz-practice-based-computing.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Wulf, Volker and Betz, Matthias}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {PRAXLABS}, pages = {459--488}, } -
Khovanskaya, V., Dombrowski, L., Harmon, E., Korn, M., Light, A., Stewart, M. & Voida, A. (2018)Designing Against the Status Quo
IN Interactions, Vol. 25, Pages: 64–67 doi:10.1145/3178560
[BibTeX] [Download PDF]@article{khovanskaya_designing_2018, title = {Designing {Against} the {Status} {Quo}}, volume = {25}, url = {http://amy.voida.com/wp-content/uploads/2018/03/designingAgainstTheStatusQuo-interactions2018.pdf}, doi = {10.1145/3178560}, number = {2}, journal = {Interactions}, author = {Khovanskaya, Vera and Dombrowski, Lynn and Harmon, Ellie and Korn, Matthias and Light, Ann and Stewart, Michael and Voida, Amy}, month = feb, year = {2018}, keywords = {CSCW}, pages = {64--67}, annote = {Place: New York, NY, USA Publisher: ACM}, } -
Ludwig, T. & Hoffmann, S. (2018)Erste-Hilfe-Brille: Augmented Reality zur Unterstützung von Ersthelfern in Notsituationen
IN Mensch und Computer 2018-Workshopband
[BibTeX]@article{ludwig_erste-hilfe-brille_2018, title = {Erste-{Hilfe}-{Brille}: {Augmented} {Reality} zur {Unterstützung} von {Ersthelfern} in {Notsituationen}}, journal = {Mensch und Computer 2018-Workshopband}, author = {Ludwig, Thomas and Hoffmann, Sven}, year = {2018}, annote = {Publisher: Gesellschaft für Informatik eV}, } -
Pipek, V., Karasti, H. & Bowker, G. C. (2018)Special Issue: Infrastructuring and Collaborative Design (Part II)
IN Computer Supported Cooperative Work (CSCW), Vol. 27
[BibTeX]@article{pipek_special_2018, title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design} ({Part} {II})}, volume = {27}, number = {2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C}, year = {2018}, keywords = {cscw, MdK}, } -
Reuter, C., Backfried, G., Kaufhold, M. & Spahr, F. (2018)ISCRAM turns 15: A Trend Analysis of Social Media Papers 2004-2017
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Rochester, New York, USA, Publisher: ISCRAM
[BibTeX] [Download PDF]@inproceedings{reuter_iscram_2018, address = {Rochester, New York, USA}, title = {{ISCRAM} turns 15: {A} {Trend} {Analysis} of {Social} {Media} {Papers} 2004-2017}, url = {http://idl.iscram.org/files/christianreuter/2018/1570_ChristianReuter_etal2018.pdf}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Backfried, Gerhard and Kaufhold, Marc-André and Spahr, Fabian}, year = {2018}, keywords = {HCI, KontiKat, SMO}, } -
Østergaard, K. L., Simonsen, J. & Karasti, H. (2018)Examining situated design practices: Nurses‘ transformations towards genuine participation
IN Design Studies, Pages: 1–23 doi:10.1016/j.destud.2017.12.002
[BibTeX] [Abstract]We scrutinise the concrete practices of participants‘ engagement in participatory design through an empirical case in which nurses from different hospital wards began as reluctant users, but gradually engaged in processes approaching genuine participation. We expand a newly proposed, psychologically inspired perspective into a conceptual frame to investigate transformations towards genuine participation. This analytical lens elucidates how participants engage in becoming authentic, credible, attentive and present in participatory endeavours, and how this affects reflection and learning. The case includes the designer’s process of becoming a genuine participant during the project. By offering a new take on the concept of genuine participation using a dimension characterised by a genuine, focused presence, we offer our lessons learnt from applying the framework.
@article{ostergaard_examining_2018, title = {Examining situated design practices: {Nurses}' transformations towards genuine participation}, issn = {0142694X}, doi = {10.1016/j.destud.2017.12.002}, abstract = {We scrutinise the concrete practices of participants' engagement in participatory design through an empirical case in which nurses from different hospital wards began as reluctant users, but gradually engaged in processes approaching genuine participation. We expand a newly proposed, psychologically inspired perspective into a conceptual frame to investigate transformations towards genuine participation. This analytical lens elucidates how participants engage in becoming authentic, credible, attentive and present in participatory endeavours, and how this affects reflection and learning. The case includes the designer's process of becoming a genuine participant during the project. By offering a new take on the concept of genuine participation using a dimension characterised by a genuine, focused presence, we offer our lessons learnt from applying the framework.}, journal = {Design Studies}, author = {Østergaard, Kija Lin and Simonsen, Jesper and Karasti, Helena}, year = {2018}, keywords = {cscw, Design practice, Design process, Participatory design, Reflective practice, User participation}, pages = {1--23}, annote = {ISBN: 0142-694X}, } -
Reuter, C. & Kaufhold, M. (2018)Fifteen Years of Social Media in Emergencies: A Retrospective Review and Future Directions for Crisis Informatics
IN Journal of Contingencies and Crisis Management (JCCM), Vol. 26, Pages: 41–57 doi:10.1111/1468-5973.12196
[BibTeX] [Abstract] [Download PDF]Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.
@article{reuter_fifteen_2018, title = {Fifteen {Years} of {Social} {Media} in {Emergencies}: {A} {Retrospective} {Review} and {Future} {Directions} for {Crisis} {Informatics}}, volume = {26}, url = {http://www.peasec.de/paper/2018/2018_ReuterKaufhold_FifteenYearsSocialMediaEmergencies_JCCM.pdf http://onlinelibrary.wiley.com/doi/10.1111/1468-5973.12196/full}, doi = {10.1111/1468-5973.12196}, abstract = {Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15 years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aims to recapitulate 15 years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases in order to point out what has been achieved so far, and what future potentials exist.}, number = {1}, journal = {Journal of Contingencies and Crisis Management (JCCM)}, author = {Reuter, Christian and Kaufhold, Marc-André}, year = {2018}, keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, SMO, Terror, Kokos}, pages = {41--57}, } -
Reuter, C., Ludwig, T. & Mischur, P. (2018)RescueGlass: Collaborative Applications involving Head-Mounted Displays for Red Cross Rescue Dog Units
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Pages: 1–38 doi:10.1007/s10606-018-9339-8
[BibTeX]@article{reuter_rescueglass_2018, title = {{RescueGlass}: {Collaborative} {Applications} involving {Head}-{Mounted} {Displays} for {Red} {Cross} {Rescue} {Dog} {Units}}, doi = {10.1007/s10606-018-9339-8}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Reuter, Christian and Ludwig, Thomas and Mischur, Patrick}, year = {2018}, keywords = {HCI, A-Paper, KontiKat, Infrastruktur, KOKOS, Kooperation}, pages = {1--38}, } -
Pihkala, S. & Karasti, H. (2018)Politics of Mattering in the Practices of Participatory Design
Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial – Volume 2. New York, NY, USA, Publisher: ACM, Pages: 13:1–13:5 doi:10.1145/3210604.3210616
[BibTeX] [Download PDF]@inproceedings{pihkala_politics_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Politics of {Mattering} in the {Practices} of {Participatory} {Design}}, isbn = {978-1-4503-5574-2}, url = {http://doi.acm.org/10.1145/3210604.3210616}, doi = {10.1145/3210604.3210616}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2}, publisher = {ACM}, author = {Pihkala, Suvi and Karasti, Helena}, year = {2018}, keywords = {cscw, participatory design, becoming, ethics, feminist theory, matter, mattering, new materialism, politics, posthuman, relationality, socio-materiality}, pages = {13:1--13:5}, } -
Summers, M. J., Rainero, I., Vercelli, A. E., Aumayr, G., de Rosario, H., Mönter, M., Kawashima, R., Vercelli, A. E., Rainero, I., Caglio, M., Carbone, C., Rubino, E., Sousa, I., Vasconcelos, M. J. M., Madureira, P., Ribeiro, J., Cardoso, N., Giannouli, E., Zijlstra, W., Alonso, S., Mönter, M., Schnieder, S., Roelen, S. D., Kächele, L., Krajewski, J., de Rosario, H., Laparra, J., Serrano, J. F., Medina, E., López, A., Pedrero, J. F., Martínez, Ú., Bazzani, M., Cogerino, C., Toso, G. M., Tommasone, G., Frisello, A., Aumayr, G., Haider, G., Bleier, D., Sturm, N., Kaartinen, N., Kern, A., Bandelow, S., Niederstrasser, N. G., Vaziri, D., Tabatabaei, A., Gouverneur, P., Lagodzinski, P., Wieching, R., Grzegorek, M., Yazdi, S. H., Shirahama, K., Wulf, V., Cho, Y., Kawashima, R., Burin, D., Nouchi, R., Summers, M. J. & Ciferri, L. (2018)The My Active and Healthy Aging (My-AHA) ICT platform to detect and prevent frailty in older adults: Randomized control trial design and protocol
IN Alzheimer’s & Dementia: Translational Research & Clinical Interventions, Vol. 4, Pages: 252–262 doi:https://doi.org/10.1016/j.trci.2018.06.004
[BibTeX] [Abstract] [Download PDF]Introduction Frailty increases the risk of poor health outcomes, disability, hospitalization, and death in older adults and affects 7\%–12\% of the aging population. Secondary impacts of frailty on psychological health and socialization are significant negative contributors to poor outcomes for frail older adults. Method The My Active and Healthy Aging (My-AHA) consortium has developed an information and communications technology–based platform to support active and healthy aging through early detection of prefrailty and provision of individually tailored interventions, targeting multidomain risks for frailty across physical activity, cognitive activity, diet and nutrition, sleep, and psychosocial activities. Six hundred adults aged 60 years and older will be recruited to participate in a multinational, multisite 18-month randomized controlled trial to test the efficacy of the My-AHA platform to detect prefrailty and the efficacy of individually tailored interventions to prevent development of clinical frailty in this cohort. A total of 10 centers from Italy, Germany, Austria, Spain, United Kingdom, Belgium, Sweden, Japan, South Korea, and Australia will participate in the randomized controlled trial. Results Pilot testing (Alpha Wave) of the My-AHA platform and all ancillary systems has been completed with a small group of older adults in Europe with the full randomized controlled trial scheduled to commence in 2018. Discussion The My-AHA study will expand the understanding of antecedent risk factors for clinical frailty so as to deliver targeted interventions to adults with prefrailty. Through the use of an information and communications technology platform that can connect with multiple devices within the older adult’s own home, the My-AHA platform is designed to measure an individual’s risk factors for frailty across multiple domains and then deliver personalized domain-specific interventions to the individual. The My-AHA platform is technology-agnostic, enabling the integration of new devices and sensor platforms as they emerge.
@article{summers_my_2018, title = {The {My} {Active} and {Healthy} {Aging} ({My}-{AHA}) {ICT} platform to detect and prevent frailty in older adults: {Randomized} control trial design and protocol}, volume = {4}, issn = {2352-8737}, url = {http://www.sciencedirect.com/science/article/pii/S2352873718300337}, doi = {https://doi.org/10.1016/j.trci.2018.06.004}, abstract = {Introduction Frailty increases the risk of poor health outcomes, disability, hospitalization, and death in older adults and affects 7\%–12\% of the aging population. Secondary impacts of frailty on psychological health and socialization are significant negative contributors to poor outcomes for frail older adults. Method The My Active and Healthy Aging (My-AHA) consortium has developed an information and communications technology–based platform to support active and healthy aging through early detection of prefrailty and provision of individually tailored interventions, targeting multidomain risks for frailty across physical activity, cognitive activity, diet and nutrition, sleep, and psychosocial activities. Six hundred adults aged 60 years and older will be recruited to participate in a multinational, multisite 18-month randomized controlled trial to test the efficacy of the My-AHA platform to detect prefrailty and the efficacy of individually tailored interventions to prevent development of clinical frailty in this cohort. A total of 10 centers from Italy, Germany, Austria, Spain, United Kingdom, Belgium, Sweden, Japan, South Korea, and Australia will participate in the randomized controlled trial. Results Pilot testing (Alpha Wave) of the My-AHA platform and all ancillary systems has been completed with a small group of older adults in Europe with the full randomized controlled trial scheduled to commence in 2018. Discussion The My-AHA study will expand the understanding of antecedent risk factors for clinical frailty so as to deliver targeted interventions to adults with prefrailty. Through the use of an information and communications technology platform that can connect with multiple devices within the older adult's own home, the My-AHA platform is designed to measure an individual's risk factors for frailty across multiple domains and then deliver personalized domain-specific interventions to the individual. The My-AHA platform is technology-agnostic, enabling the integration of new devices and sensor platforms as they emerge.}, journal = {Alzheimer's \& Dementia: Translational Research \& Clinical Interventions}, author = {Summers, Mathew J and Rainero, Innocenzo and Vercelli, Alessandro E and Aumayr, Georg and de Rosario, Helios and Mönter, Michaela and Kawashima, Ryuta and Vercelli, A E and Rainero, I and Caglio, M and Carbone, C and Rubino, E and Sousa, I and Vasconcelos, M J M and Madureira, P and Ribeiro, J and Cardoso, N and Giannouli, E and Zijlstra, W and Alonso, S and Mönter, M and Schnieder, S and Roelen, S D and Kächele, L and Krajewski, J and de Rosario, H and Laparra, J and Serrano, J F and Medina, E and López, A and Pedrero, J F and Martínez, Ú and Bazzani, M and Cogerino, C and Toso, G M and Tommasone, G and Frisello, A and Aumayr, G and Haider, G and Bleier, D and Sturm, N and Kaartinen, N and Kern, A and Bandelow, S and Niederstrasser, N G and Vaziri, D and Tabatabaei, A and Gouverneur, P and Lagodzinski, P and Wieching, R and Grzegorek, M and Yazdi, H Shariat and Shirahama, K and Wulf, V and Cho, Y and Kawashima, R and Burin, D and Nouchi, R and Summers, M J and Ciferri, L}, year = {2018}, keywords = {Older adults, Cognition, Frailty, Mood, Nutrition, Physical activity, Randomized control trial, Social activity}, pages = {252--262}, } -
Lindner, D., Ludwig, T. & Amberg, M. (2018)Arbeit 4.0–Konzepte für eine neue Arbeitsgestaltung in KMU
IN HMD Praxis Der Wirtschaftsinformatik, Vol. 6, Pages: 17
[BibTeX]@article{lindner_arbeit_2018, title = {Arbeit 4.0–{Konzepte} für eine neue {Arbeitsgestaltung} in {KMU}}, volume = {6}, number = {1}, journal = {HMD Praxis Der Wirtschaftsinformatik}, author = {Lindner, Dominic and Ludwig, Thomas and Amberg, Michael}, year = {2018}, pages = {17}, } -
Kaufhold, M., Riebe, T., Reuter, C., Hester, J., Jeske, D., Knüver, L. & Richert, V. (2018)Business Continuity Management in Micro Enterprises: Perception, Strategies and Use of ICT
IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 10, Pages: 1–19 doi:10.4018/IJISCRAM.2018010101
[BibTeX]@article{kaufhold_business_2018, title = {Business {Continuity} {Management} in {Micro} {Enterprises}: {Perception}, {Strategies} and {Use} of {ICT}}, volume = {10}, doi = {10.4018/IJISCRAM.2018010101}, number = {1}, journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)}, author = {Kaufhold, Marc-André and Riebe, Thea and Reuter, Christian and Hester, Julian and Jeske, Danny and Knüver, Lisa and Richert, Viktoria}, year = {2018}, keywords = {CSCW, EmerGent, KontiKat, Infrastruktur, RSF, Kooperation, MAKI}, pages = {1--19}, } -
Scholl, S., Reuter, C., Ludwig, T. & Kaufhold, M. (2018)SocialML: EUD im Maschine Learning zur Analyse sozialer Medien
Mensch und Computer 2018: Tagungsband. Dresden, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 443–446
[BibTeX] [Abstract] [Download PDF]Die Analyse sozialer Medien hat eine enorme Bedeutung für die verschiedensten Bereiche, wie bei-spielsweise die Lagebeurteilung, journalistische Recherchen oder unternehmerische Analysen. Dabei sind die entsprechenden Analysten unterschiedlichen Kontextfaktoren unterworfen. Sei es durch ihren organisationalen Hintergrund, durch tätigkeitsbezogene Rollen oder den geografischen und zeitlichen Rahmen. Um den ständig im Wandel begriffenen Kontexten gerecht zu werden, ergeben sich permanent neue Herausforderungen für die Anpassbarkeit der Analyse. Dieser Beitrag untersucht, wie ein auf Machine Lear-ning (ML) basierendes Tool zur Social Media Analyse (SMA) im Sinne des End-User Development (EUD) auf verschiedenen Komplexitäts- und Schrittebenen umgesetzt werden kann.
@inproceedings{scholl_socialml_2018, address = {Dresden, Germany}, title = {{SocialML}: {EUD} im {Maschine} {Learning} zur {Analyse} sozialer {Medien}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/16668/Beitrag_347_final__a.pdf}, abstract = {Die Analyse sozialer Medien hat eine enorme Bedeutung für die verschiedensten Bereiche, wie bei-spielsweise die Lagebeurteilung, journalistische Recherchen oder unternehmerische Analysen. Dabei sind die entsprechenden Analysten unterschiedlichen Kontextfaktoren unterworfen. Sei es durch ihren organisationalen Hintergrund, durch tätigkeitsbezogene Rollen oder den geografischen und zeitlichen Rahmen. Um den ständig im Wandel begriffenen Kontexten gerecht zu werden, ergeben sich permanent neue Herausforderungen für die Anpassbarkeit der Analyse. Dieser Beitrag untersucht, wie ein auf Machine Lear-ning (ML) basierendes Tool zur Social Media Analyse (SMA) im Sinne des End-User Development (EUD) auf verschiedenen Komplexitäts- und Schrittebenen umgesetzt werden kann.}, booktitle = {Mensch und {Computer} 2018: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Scholl, Simon and Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André}, year = {2018}, keywords = {HCI, KontiKat, SMO}, pages = {443--446}, } -
Hensely-Schinkinger, S., Schorch, M. & Tellio${textbackslash}textbackslashbackslash$uglu, H. (2018)Using Cultural Probes in the Sensitive Research Setting of Informal Caregiving. A Case Study
IN i-com, Vol. 17, Pages: 103–117
[BibTeX]@article{hensely-schinkinger_using_2018, title = {Using {Cultural} {Probes} in the {Sensitive} {Research} {Setting} of {Informal} {Caregiving}. {A} {Case} {Study}}, volume = {17}, number = {2}, journal = {i-com}, author = {Hensely-Schinkinger, Susanne and Schorch, Marén and Tellio\${\textbackslash}textbackslashbackslash\$uglu, Hilda}, year = {2018}, pages = {103--117}, annote = {Publisher: De Gruyter Oldenbourg}, } -
Reuter, C. & Kaufhold, M. (2018)Informatik für Frieden und Sicherheit
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden, Germany doi:10.1007/978-3-658-19523-6_28
[BibTeX] [Abstract] [Download PDF]Die Erkenntnisse aus Naturwissenschaft und Technik hatten bereits immer einen großen Einfluss auf die Art und Weise, wie Kriege und Konflikte ausgetragen werden konnten und ausgetragen wurden. Im Kontext von Frieden und Sicherheit können Erkenntnisse, die eigentlich für zivile Kontexte entwickelt wurden, auch für militärische Auseinandersetzungen genutzt werden (Dual-Use). Seit einigen Jahren betrifft dies insbesondere die Informatik, die durch die militärische Nutzung von Computern, Cyberwar, Information Warfare, einschließlich terroristischer Propaganda, Fake News, Ausspähung und Hacking konfliktäre Auseinandersetzungen unterstützen kann. Auch werden Konflikte vermehrt im digitalen Raum ausgetragen, mit erschwerter Zurechenbarkeit zu einzelnen (angreifenden) Akteuren. Die Informatik bietet jedoch auch für friedensstiftende Aktivitäten einige Möglichkeiten. Dieses Kapitel möchte eine Einführung in dieses an Bedeutung gewinnende Gebiet liefern.
@incollection{reuter_informatik_2018, address = {Wiesbaden, Germany}, title = {Informatik für {Frieden} und {Sicherheit}}, isbn = {978-3-658-19523-6}, url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_28}, abstract = {Die Erkenntnisse aus Naturwissenschaft und Technik hatten bereits immer einen großen Einfluss auf die Art und Weise, wie Kriege und Konflikte ausgetragen werden konnten und ausgetragen wurden. Im Kontext von Frieden und Sicherheit können Erkenntnisse, die eigentlich für zivile Kontexte entwickelt wurden, auch für militärische Auseinandersetzungen genutzt werden (Dual-Use). Seit einigen Jahren betrifft dies insbesondere die Informatik, die durch die militärische Nutzung von Computern, Cyberwar, Information Warfare, einschließlich terroristischer Propaganda, Fake News, Ausspähung und Hacking konfliktäre Auseinandersetzungen unterstützen kann. Auch werden Konflikte vermehrt im digitalen Raum ausgetragen, mit erschwerter Zurechenbarkeit zu einzelnen (angreifenden) Akteuren. Die Informatik bietet jedoch auch für friedensstiftende Aktivitäten einige Möglichkeiten. Dieses Kapitel möchte eine Einführung in dieses an Bedeutung gewinnende Gebiet liefern.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Kaufhold, Marc-André}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_28}, keywords = {CSCW, EmerGent, Frieden, KontiKat, CRISP}, pages = {573--595}, } -
Ludwig, T., Kotthaus, C., Stein, M., Pipek, V. & Wulf, V. (2018)Revive Old Discussions! Socio-technical Challenges for Small and Medium Enterprises within Industry 4.0
Proceedings of 16th European Conference on Computer-Supported Cooperative Work-Exploratory Papers., Publisher: European Society for Socially Embedded Technologies (EUSSET)
[BibTeX]@inproceedings{ludwig_revive_2018, title = {Revive {Old} {Discussions}! {Socio}-technical {Challenges} for {Small} and {Medium} {Enterprises} within {Industry} 4.0}, booktitle = {Proceedings of 16th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}-{Exploratory} {Papers}}, publisher = {European Society for Socially Embedded Technologies (EUSSET)}, author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Pipek, Volkmar and Wulf, Volker}, year = {2018}, } -
Ludwig, T., Kotthaus, C. & Döll, M. (2018)Nutzung von Projection Mapping zur Unterstützung von Hardware-Aneignung
IN Mensch und Computer 2018-Tagungsband doi:10.18420/muc2018-mci-0256
[BibTeX]@article{ludwig_nutzung_2018-1, title = {Nutzung von {Projection} {Mapping} zur {Unterstützung} von {Hardware}-{Aneignung}}, doi = {10.18420/muc2018-mci-0256}, number = {September 2018}, journal = {Mensch und Computer 2018-Tagungsband}, author = {Ludwig, Thomas and Kotthaus, Christoph and Döll, Michael}, year = {2018}, note = {Publisher: Mensch und Computer 2017}, keywords = {fablab}, }
2017
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Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2017)Social Media in Emergencies: A Representative Study on Citizens‘ Perception in Germany
IN Proceedings of the ACM on Human-Computer Interaction, Vol. 1, Pages: 90:1–90:19 doi:10.1145/3134725
[BibTeX] [Abstract] [Download PDF]The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens‘ perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens‘ perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones‘ weather and first aid apps.
@article{reuter_social_2017-2, title = {Social {Media} in {Emergencies}: {A} {Representative} {Study} on {Citizens}' {Perception} in {Germany}}, volume = {1}, shorttitle = {Social {Media} in {Emergencies}}, url = {https://doi.org/10.1145/3134725}, doi = {10.1145/3134725}, abstract = {The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones' weather and first aid apps.}, number = {CSCW}, urldate = {2021-04-16}, journal = {Proceedings of the ACM on Human-Computer Interaction}, author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie}, month = dec, year = {2017}, keywords = {crisis, social media, emergency, perception, qualitative, quantitative}, pages = {90:1--90:19}, } -
Aal, K., Weibert, A., Unbehaun, D. & Wulf, V. (2017)Geteilt vernetzt: Ausprägungen des Digital Divide unter älteren Migrantinnen in Deutschland
Zusammenfassung {\textbar} Der wissenschaftliche Diskurs um die Relevanz gleichberechtigten Zugangs zu moderner Kommunikationstechnologie für gute soziale und wirtschaftliche Entwicklungschancen hat mit der ‚digitalen Kluft‘ ein eindrückliches Bild, das infolge unterschiedlich ausgeprägter Nutzung von Informations- und Kommunikationstechnologien (IKT) entstehende Wissensklüfte verdeutlicht. Mit der rasanten (Weiter-)Entwicklung moderner Technologien und der Verbreitung sozialer Medien sind die konkreten Ausprägungen dieser Klüfte in der interkulturellen Stadtgesellschaft in stetem Wandel begriffen. Die qualitative Studie untersucht die positiven sowie negativen Ausprägungen des ‚Digital Divide‘ unter älteren Migrantinnen am Beispiel einer mittleren Großstadt in Deutschland und diskutiert soziale Strukturen, die auf lokaler, nachbarschaftlicher Ebene als ausgleichende Faktoren wirken können. Schlüsselworte {\textbar} Migrantinnen, Alter, IKT, Digital Divide, Digitale Spaltung, Deutschland
@incollection{aal_geteilt_2017, title = {Geteilt vernetzt: {Ausprägungen} des {Digital} {Divide} unter älteren {Migrantinnen} in {Deutschland}}, shorttitle = {Geteilt vernetzt}, abstract = {Zusammenfassung {\textbar} Der wissenschaftliche Diskurs um die Relevanz gleichberechtigten Zugangs zu moderner Kommunikationstechnologie für gute soziale und wirtschaftliche Entwicklungschancen hat mit der ‚digitalen Kluft‘ ein eindrückliches Bild, das infolge unterschiedlich ausgeprägter Nutzung von Informations- und Kommunikationstechnologien (IKT) entstehende Wissensklüfte verdeutlicht. Mit der rasanten (Weiter-)Entwicklung moderner Technologien und der Verbreitung sozialer Medien sind die konkreten Ausprägungen dieser Klüfte in der interkulturellen Stadtgesellschaft in stetem Wandel begriffen. Die qualitative Studie untersucht die positiven sowie negativen Ausprägungen des ‚Digital Divide‘ unter älteren Migrantinnen am Beispiel einer mittleren Großstadt in Deutschland und diskutiert soziale Strukturen, die auf lokaler, nachbarschaftlicher Ebene als ausgleichende Faktoren wirken können. Schlüsselworte {\textbar} Migrantinnen, Alter, IKT, Digital Divide, Digitale Spaltung, Deutschland}, author = {Aal, Konstantin and Weibert, Anne and Unbehaun, David and Wulf, Volker}, month = nov, year = {2017}, pages = {75--91}, } -
Weibert, A., Aal, K., Unbehaun, D. & Wulf, V. (2017)Geteilt vernetzt: Ausprägungen des Digital Divide unter älteren Migrantinnen in Deutschland Ältere Migrant/-innen und Medien
IN Medien & Altern Heft 11, Pages: 94
[BibTeX]@article{weibert_geteilt_2017, title = {Geteilt vernetzt: {Ausprägungen} des {Digital} {Divide} unter älteren {Migrantinnen} in {Deutschland} Ältere {Migrant}/-innen und {Medien}}, journal = {Medien \& Altern Heft 11}, author = {Weibert, Anne and Aal, Konstantin and Unbehaun, David and Wulf, Volker}, month = nov, year = {2017}, pages = {94}, } -
Vercelli, A., Rainero, I., Rosario, D. H., Summers, M., Wieching, R., Aumayr, G., Bandelow, S., Ciferri, L. & Bazzani, M. (2017)My-active and healthy ageing (My-AHA): An ICT platform to detect frailty risk and propose intervention
2017 25th International Conference on Software, Telecommunications and Computer Networks (SoftCOM)., Pages: 1–4 doi:10.23919/SOFTCOM.2017.8115505
[BibTeX]@inproceedings{vercelli_my-active_2017, title = {My-active and healthy ageing ({My}-{AHA}): {An} {ICT} platform to detect frailty risk and propose intervention}, doi = {10.23919/SOFTCOM.2017.8115505}, booktitle = {2017 25th {International} {Conference} on {Software}, {Telecommunications} and {Computer} {Networks} ({SoftCOM})}, author = {Vercelli, A and Rainero, I and Rosario, H De and Summers, M and Wieching, R and Aumayr, G and Bandelow, S and Ciferri, L and Bazzani, M}, month = sep, year = {2017}, keywords = {cognition, diseases, geriatrics, health care, psycholo, myaha}, pages = {1--4}, annote = {ISSN: 1847-358X}, } -
Stickel, O., Aal, K., Fuchsberger, V., Rüller, S., Wenzelmann, V., Pipek, V., Wulf, V. & Tscheligi, M. (2017)3D printing/digital fabrication for education and the common good
Proceedings of the 8th International Conference on Communities and Technologies. New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 315–318 doi:10.1145/3083671.3083708
[BibTeX] [Abstract] [Download PDF]3D printing has 1 become an area of intense interest in many disciplines ranging from industry through education, humanitarian and innovation contexts to research. At the same time, technologies, materials, usages and appropriation are in constant flux. 3D printing is but one of the many facet of digital fabrication, the digitalization of more sectors, „Industry 4.0“ and increasing community-based innovation and (open/commons-oriented) engineering practices. This workshop is intended to illustrate and discuss cases, positions, concepts and experiences related to such developments in digital fabrication, especially in 3D printing. We specifically look for contributions highlighting the role of digital fabrication and 3D printing for the common good and the education sector. This is in line with C&T’s socio-technical focus, research suggesting the immense potential in digital fabrication and education as well as growing practices in using digital fabrication/3D printing in humanitarian efforts.
@inproceedings{stickel_3d_2017-1, address = {New York, NY, USA}, series = {C\&{T} '17}, title = {{3D} printing/digital fabrication for education and the common good}, isbn = {978-1-4503-4854-6}, url = {https://doi.org/10.1145/3083671.3083708}, doi = {10.1145/3083671.3083708}, abstract = {3D printing has 1 become an area of intense interest in many disciplines ranging from industry through education, humanitarian and innovation contexts to research. At the same time, technologies, materials, usages and appropriation are in constant flux. 3D printing is but one of the many facet of digital fabrication, the digitalization of more sectors, "Industry 4.0" and increasing community-based innovation and (open/commons-oriented) engineering practices. This workshop is intended to illustrate and discuss cases, positions, concepts and experiences related to such developments in digital fabrication, especially in 3D printing. We specifically look for contributions highlighting the role of digital fabrication and 3D printing for the common good and the education sector. This is in line with C\&T's socio-technical focus, research suggesting the immense potential in digital fabrication and education as well as growing practices in using digital fabrication/3D printing in humanitarian efforts.}, urldate = {2021-04-16}, booktitle = {Proceedings of the 8th {International} {Conference} on {Communities} and {Technologies}}, publisher = {Association for Computing Machinery}, author = {Stickel, O. and Aal, K. and Fuchsberger, V. and Rüller, S. and Wenzelmann, V. and Pipek, V. and Wulf, V. and Tscheligi, M.}, month = jun, year = {2017}, keywords = {making, education, maker, 3D printing, additive manufacturing, common good, community innovation, digital fabrication}, pages = {315--318}, } -
Rohde, M., Brödner, P., Stevens, G., Betz, M. & Wulf, V. (2017)Grounded Design – a praxeological IS research perspective
IN Journal of Information Technology, Vol. 32, Pages: 163–179 doi:10.1057/jit.2016.5
[BibTeX] [Abstract] [Download PDF]In this paper, we propose Grounded Design – a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.
@article{rohde_grounded_2017-1, title = {Grounded {Design} - a praxeological {IS} research perspective}, volume = {32}, issn = {0268-3962}, url = {https://doi.org/10.1057/jit.2016.5}, doi = {10.1057/jit.2016.5}, abstract = {In this paper, we propose Grounded Design - a particular design research (DR) approach rooted in a practice-theoretical tradition. It assesses the quality of information technology (IT) design through evaluation of emerging changes in social practices, which result from the appropriation and use of IT artifacts. The paper starts with a systematic analysis of the reasons for persistent limitations of traditional information systems DR, specifically in coping with problems of contingency and self-referentiality. Following this critique, the principles of Grounded Design are presented. Grounded Design is applied in case studies where we reconstruct the social practices observed before and during the design and appropriation of innovative IT artifacts. We call these context-specific research endeavors ‘design case studies.’ In conducting these case studies, Grounded Design builds upon well-established research methods such as ethnographical field studies, participatory design and action research. To support the transferability of its situated findings, Grounded Design suggests documenting increasing numbers of design case studies to create an extended, comparative knowledge base. Comparing cases allows for the emergence of bottom-up concepts dealing with the design and appropriation of innovative IT artifacts in social practice.}, language = {en}, number = {2}, urldate = {2021-04-16}, journal = {Journal of Information Technology}, author = {Rohde, Markus and Brödner, Peter and Stevens, Gunnar and Betz, Matthias and Wulf, Volker}, month = jun, year = {2017}, note = {Publisher: SAGE Publications Ltd}, keywords = {design case study, grounded theory, IS design research, praxeology, socio-technical systems}, pages = {163--179}, } -
Ludwig, T., Boden, A. & Pipek, V. (2017)3D Printers as Sociable Technologies
IN ACM Transactions on Computer-Human Interaction, Vol. 24, Pages: 1–28 doi:10.1145/3007205
[BibTeX] [Abstract] [Download PDF]3D printers have become continuously more present and are a perspicuous example of how technologies are becoming more complex and ubiquitous. To some extent, the emerging technological infrastructures around them exemplify ways how digitalization will change production machines and lines, in general, in the Internet of Things (IoT). From an End-User Development perspective, the main question is how users can be supported in managing those complex digital production lines. To reach a better understanding, we carefully analyzed 3D printers as an example of highly digitalized production machines with regard to the creative activities of their users that help them to make these machines work for their practices. In our study of appropriation processes, we are concerned with situational and social aspects of the configuration and practice challenges associated with making digitalization work and how IoT technologies can support these collaborative appropriation activities of end users by making these machines more “sociable.” We therefore conceptualize the idea of “Sociable Technologies” and implement a prototype that provides hardware-integrated affordances for communicating and documenting practices of usage. Based on the findings of our evaluation, we derive lessons learnt when aiming at making complex technologies more usable.
@article{ludwig_3d_2017-1, title = {{3D} {Printers} as {Sociable} {Technologies}}, volume = {24}, issn = {1073-0516}, url = {https://dl.acm.org/doi/10.1145/3007205}, doi = {10.1145/3007205}, abstract = {3D printers have become continuously more present and are a perspicuous example of how technologies are becoming more complex and ubiquitous. To some extent, the emerging technological infrastructures around them exemplify ways how digitalization will change production machines and lines, in general, in the Internet of Things (IoT). From an End-User Development perspective, the main question is how users can be supported in managing those complex digital production lines. To reach a better understanding, we carefully analyzed 3D printers as an example of highly digitalized production machines with regard to the creative activities of their users that help them to make these machines work for their practices. In our study of appropriation processes, we are concerned with situational and social aspects of the configuration and practice challenges associated with making digitalization work and how IoT technologies can support these collaborative appropriation activities of end users by making these machines more “sociable.” We therefore conceptualize the idea of “Sociable Technologies” and implement a prototype that provides hardware-integrated affordances for communicating and documenting practices of usage. Based on the findings of our evaluation, we derive lessons learnt when aiming at making complex technologies more usable.}, number = {2}, journal = {ACM Transactions on Computer-Human Interaction}, author = {Ludwig, Thomas and Boden, Alexander and Pipek, Volkmar}, month = may, year = {2017}, keywords = {fablab}, pages = {1--28}, } -
Fay, R., Bender, C., Klein, N., Krönert, D., Kußmaul, F., Merz, S., Pieper, T., Saßmannshausen, J., Steinbring, T. & Wurmbach, C. (2017)Gefahrlos durch den Nebel – Ein Sicherheitskonzept für das Fog-Computing
Digitale Gesellschaft zwischen Risikobereitschaft und Sicherheitsbedürfnis. Bonn, Germany, Pages: 59
[BibTeX] [Download PDF]@inproceedings{fay_gefahrlos_2017, address = {Bonn, Germany}, title = {Gefahrlos durch den {Nebel} - {Ein} {Sicherheitskonzept} für das {Fog}-{Computing}}, url = {https://www.bsi.bund.de/SharedDocs/Downloads/DE/BSI/Veranstaltungen/ITSiKongress/15ter/Vortraege_16-05-2017/RobinFay.pdf;jsessionid=E91391AC23DEDF2E231493289B01CA14.internet081?__blob=publicationFile&v=1}, language = {de}, booktitle = {Digitale {Gesellschaft} zwischen {Risikobereitschaft} und {Sicherheitsbedürfnis}}, author = {Fay, Robin and Bender, Caroline and Klein, Nathanael and Krönert, David and Kußmaul, Felix and Merz, Sabrina and Pieper, Tobias and Saßmannshausen, Jochen and Steinbring, Timo and Wurmbach, Christian}, month = may, year = {2017}, pages = {59}, } -
Reuter, C., Kaufhold, M., Spielhofer, T. & Hahne, A. S. (2017)Social Media in Emergencies: A Representative Study on Citizens‘ Perception in Germany
IN Proceedings of the ACM: Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing, Vol. 1, Pages: 1–19 doi:https://doi.org/10.1145/3134725
[BibTeX] [Abstract] [Download PDF]The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens‘ perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens‘ perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones‘ weather and first aid apps.
@article{reuter_social_2017-1, title = {Social {Media} in {Emergencies}: {A} {Representative} {Study} on {Citizens}' {Perception} in {Germany}}, volume = {1}, url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdSpielhoferHahne_SocialMediaEmergenciesGermany_CSCW.pdf}, doi = {https://doi.org/10.1145/3134725}, abstract = {The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific events. Fewer studies, however, have focused on citizens' perceptions of social media in emergencies, and none have deployed a representative sample to examine this. We present the results of the first representative study on citizens' perception of social media in emergencies that we have conducted in Germany. Our study highlights, for example, that around half (45\%) of people have used social media during an emergency to share and / or look for information. In contrast, false rumours on social media (74\%) are perceived as a threat. Moreover, only a minority of people have downloaded a smartphone app for emergencies (16\%), with the most popular ones' weather and first aid apps.}, number = {2}, journal = {Proceedings of the ACM: Human Computer Interaction (PACM): Computer-Supported Cooperative Work and Social Computing}, author = {Reuter, Christian and Kaufhold, Marc-André and Spielhofer, Thomas and Hahne, Anna Sophie}, year = {2017}, keywords = {HCI, A-Paper, EmerGent, KontiKat, Selected, SMO}, pages = {1--19}, annote = {Place: New York, USA}, } -
Gray, B., Ciolfi, L., de Carvalho, A. F. P., D’Andrea, A. & Wixted, L. (2017)Post-Fordist reconfigurations of gender, work and life: theory and practice
IN The British Journal of Sociology, Pages: 1–23 doi:10.1111/1468-4446.12267
[BibTeX] [Abstract]Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (information and communication technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowl- edge Economy from the perspectives of workers themselves. Recent theorizations of post-Fordist work patterns emphasize a rearranging of work and life place boun- daries; a reconfiguring of work and life time boundaries; and a dissolving of the gen- dered boundaries of work and life (production and social reproduction) (Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt andNegri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one’s own life, which is articulated in terms of individualized boundary-drawing. While younger men embraced ‘always on‘ work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for youngerwomenwho also struggled tomake time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalized struggles of these relatively privilegedmiddle-class work- ers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.
@article{gray_post-fordist_2017, title = {Post-{Fordist} reconfigurations of gender, work and life: theory and practice}, issn = {00071315}, doi = {10.1111/1468-4446.12267}, abstract = {Based on an in-depth study with 56 informants (25 women and 31 men), across the ICT (information and communication technology), creative and academic sectors in one city/regional hub in Ireland, this article investigates the so-called revolution in work/life practices associated with the post-Fordist labour processes of the Knowl- edge Economy from the perspectives of workers themselves. Recent theorizations of post-Fordist work patterns emphasize a rearranging of work and life place boun- daries; a reconfiguring of work and life time boundaries; and a dissolving of the gen- dered boundaries of work and life (production and social reproduction) (Adkins and Dever 2014; Morini and Fumagalli 2010; Gill and Pratt 2008; Weeks 2007; Hardt andNegri 2004). Our findings suggest that, instead of dissolving boundaries, workers constantly struggle to draw boundaries between what counts as work and as life, and that this varies primarily in relation to gender and stage in a gendered life trajectory. Work extensification is compensated for via a perceived freedom to shape one's own life, which is articulated in terms of individualized boundary-drawing. While younger men embraced ‘always on' work, they also articulated anxieties about how these work habits might interfere with family aspirations. This was also true for youngerwomenwho also struggled tomake time for life in the present. For mothers, boundary drawing was articulated as a necessity but was framed more in terms of personal choice by fathers. Although all participants distinguished between paid work and life as distinct sites of value, boundaries were individually drawn and resist any easy mapping of masculinity and femininity onto the domains of work and life. Instead, we argue that it is the process of boundary drawing that reveals gendered patterns. The personalized struggles of these relatively privilegedmiddle-class work- ers centre on improving the quality of their lives, but raise important questions about the political possibilities within and beyond the world of post-Fordist labour.}, journal = {The British Journal of Sociology}, author = {Gray, Breda and Ciolfi, Luigina and de Carvalho, Aparecido Fabiano Pinatti and D'Andrea, Anthony and Wixted, Lisa}, year = {2017}, keywords = {work, gender, life, post-fordism, production, social reproduction}, pages = {1--23}, } -
Weibert, A., Aal, K., Ribeiro, N. O. & Wulf, V. (2017)„This is My Story…“: Storytelling with Tangible Artifacts among Migrant Women in Germany
Companion Publication of the 2017 \ACM\ Conference Companion Publication on Designing Interactive Systems, \DIS\ ’17, Edinburgh, United Kingdom, June 10-14, 2017., Publisher: ACM, Pages: 144–149 doi:10.1145/3064857.3079135
[BibTeX] [Download PDF]@inproceedings{weibert_this_2017, title = {"{This} is {My} {Story}...": {Storytelling} with {Tangible} {Artifacts} among {Migrant} {Women} in {Germany}}, isbn = {978-1-4503-4991-8}, url = {http://doi.acm.org/10.1145/3064857.3079135}, doi = {10.1145/3064857.3079135}, booktitle = {Companion {Publication} of the 2017 \{{ACM}\} {Conference} {Companion} {Publication} on {Designing} {Interactive} {Systems}, \{{DIS}\} '17, {Edinburgh}, {United} {Kingdom}, {June} 10-14, 2017}, publisher = {ACM}, author = {Weibert, Anne and Aal, Konstantin and Ribeiro, Nora Oertel and Wulf, Volker}, editor = {Mival, Oli and Smyth, Michael and Dalsgaard, Peter}, year = {2017}, pages = {144--149}, } -
Reuter, C., Kaufhold, M. & Ludwig, T. (2017)End-User Development and Social Big Data – Towards Tailorable Situation Assessment with Social Media
IN Paternò, F. & Wulf, V. (Eds.), New Perspectives in End-User Development doi:10.1007/978-3-319-60291-2_12
[BibTeX] [Abstract] [Download PDF]The amount of data being available is increasing rapidly. Based on the technological advances with mobile and ubiquitous computing, the use of social media is getting more and more usual in daily life as well as in extraordinary situations, such as crises. Not surprisingly, this increasing use is one reason why data on the internet is also developing that fast. Currently, more than 3 billion people use the internet and the majority is also registered with social media services such as Facebook or Twitter. While processing this kind of data by the majority of non-technical users, concepts of End-User Development (EUD) are important. This chapter researches how concepts of EUD might be applied to handle social big data. Based on foundations and an empirical pre-study, we explore how EUD can support the gathering and assessment process of social media. In this context, we investigate how end-users can articulate their personal quality criteria appropriately and how the selection of relevant data can be supported by EUD approaches. We present a tailorable social media gathering service and quality assessment service for social media content, which has been implemented and integrated into an application for both volunteers and the emergency services.
@incollection{reuter_end-user_2017, title = {End-{User} {Development} and {Social} {Big} {Data} - {Towards} {Tailorable} {Situation} {Assessment} with {Social} {Media}}, isbn = {978-3-319-60290-5}, url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdLudwig_EUDSocialBigData_EUD.pdf https://link.springer.com/chapter/10.1007/978-3-319-60291-2_12}, abstract = {The amount of data being available is increasing rapidly. Based on the technological advances with mobile and ubiquitous computing, the use of social media is getting more and more usual in daily life as well as in extraordinary situations, such as crises. Not surprisingly, this increasing use is one reason why data on the internet is also developing that fast. Currently, more than 3 billion people use the internet and the majority is also registered with social media services such as Facebook or Twitter. While processing this kind of data by the majority of non-technical users, concepts of End-User Development (EUD) are important. This chapter researches how concepts of EUD might be applied to handle social big data. Based on foundations and an empirical pre-study, we explore how EUD can support the gathering and assessment process of social media. In this context, we investigate how end-users can articulate their personal quality criteria appropriately and how the selection of relevant data can be supported by EUD approaches. We present a tailorable social media gathering service and quality assessment service for social media content, which has been implemented and integrated into an application for both volunteers and the emergency services.}, booktitle = {New {Perspectives} in {End}-{User} {Development}}, publisher = {Springer}, author = {Reuter, Christian and Kaufhold, Marc-André and Ludwig, Thomas}, editor = {Paternò, Fabio and Wulf, Volker}, year = {2017}, doi = {10.1007/978-3-319-60291-2_12}, keywords = {CSCW, HCI, EmerGent, SMO, KOKOS}, pages = {307--332}, } -
Stevens, G., Bossauer, P., Neifer, T. & Hanschke, S. (2017)Using Shopping Data to Design Sustainable Consumer Apps
IN Proceedings of SustainIT 2017
[BibTeX]@article{stevens_using_2017, title = {Using {Shopping} {Data} to {Design} {Sustainable} {Consumer} {Apps}}, journal = {Proceedings of SustainIT 2017}, author = {Stevens, Gunnar and Bossauer, Paul and Neifer, T. and Hanschke, S.}, year = {2017}, } -
Reuter, C. & Spielhofer, T. (2017)Towards Social Resilience: A Quantitative and Qualitative Survey on Citizens‘ Perception of Social Media in Emergencies in Europe
IN Journal Technological Forecasting and Social Change (TFSC), Vol. 121, Pages: 168–180 doi:10.1016/j.techfore.2016.07.038
[BibTeX] [Abstract] [Download PDF]Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available – especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent‘ this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens‘ attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens‘ attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.
@article{reuter_towards_2017, title = {Towards {Social} {Resilience}: {A} {Quantitative} and {Qualitative} {Survey} on {Citizens}' {Perception} of {Social} {Media} in {Emergencies} in {Europe}}, volume = {121}, url = {http://www.wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocialresilience-citizensurvey_tfsc.pdf http://www.sciencedirect.com/science/article/pii/S0040162516301986 http://wineme.uni-siegen.de/paper/2016/2016_reuterspielhoefer_towardssocial}, doi = {10.1016/j.techfore.2016.07.038}, abstract = {Social media is increasingly being used during emergencies. Most available studies are focused on how citizens and/or authorities use these technologies in concrete events. However, larger quantitative studies with significant results on attitudes, needs and future plans of citizens in such events are not available - especially such of a comparative nature related to emergency services. As part of the EU project ‘EmerGent' this article presents the findings of a survey of 1034 citizens across 30 European countries conducted between February and June 2015 to explore citizens' attitudes towards the use of social media for private purposes and in emergency situations. The article briefly compares these findings with a second survey conducted with 761 emergency service staff across 32 European countries from September to December 2014. The aim of the overall study is to discuss citizens' attitudes towards social media in emergencies in order to derive challenges and opportunities for social resilience.}, journal = {Journal Technological Forecasting and Social Change (TFSC)}, author = {Reuter, Christian and Spielhofer, Thomas}, year = {2017}, keywords = {CSCW, A-Paper, EmerGent, SMO, RSF}, pages = {168--180}, } -
Woedl, S., Pakusch, C., Bossauer, P. & Stevens, G. (2017)Auswirkung vollautomatisierter PKWs auf die Verkehrsmittelwahl
IN Internationales Verkehrswesen, Pages: 68–72
[BibTeX]@article{woedl_auswirkung_2017, title = {Auswirkung vollautomatisierter {PKWs} auf die {Verkehrsmittelwahl}}, number = {3}, journal = {Internationales Verkehrswesen}, author = {Woedl, Sebastian and Pakusch, Christina and Bossauer, Paul and Stevens, Gunnar}, year = {2017}, keywords = {PRAXLABS}, pages = {68--72}, } -
Korn, M., Schorch, M., Pipek, V., Bietz, M., Østerlund, C., Procter, R., Ribes, D. & Williams, R. (2017)E-Infrastructures for Research Collaboration: The Case of the Social Sciences and Humanities
Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing Companion (CSCW 2017 Companion). New York, USA
[BibTeX] [Download PDF]@inproceedings{korn_e-infrastructures_2017, address = {New York, USA}, title = {E-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities}}, url = {https://eresearchinfssh2017.files.wordpress.com/2016/12/eresearchinfssh2017-proposal.pdf}, booktitle = {Proceedings of the 20th {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} {Companion} ({CSCW} 2017 {Companion})}, author = {Korn, Matthias and Schorch, Marén and Pipek, Volkmar and Bietz, Matthew and Østerlund, Carsten and Procter, Rob and Ribes, David and Williams, Robin}, year = {2017}, keywords = {CSCW, MdK}, } -
Müller, C., Schorch, M., Struzek, D. & Neumann, M. (2017)Technology Probes als Mittel zur Unterstützung der Technik-Aneignung
Mensch und Computer 2017 – Workshopband. Regensburg, Publisher: Gesellschaft für Informatik e.V., Pages: 87–93
[BibTeX] [Download PDF]@inproceedings{muller_technology_2017, address = {Regensburg}, title = {Technology {Probes} als {Mittel} zur {Unterstützung} der {Technik}-{Aneignung}}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Technology-Probes-als-Mittel-zur-Unterstützung-der-Technik-Aneignung.pdf}, booktitle = {Mensch und {Computer} 2017 - {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Müller, Claudia and Schorch, Marén and Struzek, David and Neumann, Marleen}, editor = {Burghardt, Manuel and Wimmer, Raphael and Wolff, Christian and Womser-Hacker, Christa}, year = {2017}, keywords = {PRAXLABS, italg}, pages = {87--93}, } -
de Carvalho, A. F. P., Ciolfi, L. & Gray, B. (2017)Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices
Proceedings of the 2017 ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2017)., Pages: 962–977 doi:10.1145/2998181.2998313
[BibTeX] [Abstract]Recent CSCW research has shown that nomadicity can be seen as a dynamic process that emerges as people engage with practices supporting them in the mobilisation of their workplace to accomplish work in and across different locations. This paper elaborates on the emergent aspects of the process by detailing a spectrum of motivational and contextual forces that surround and shape nomadic practices. The paper contributes to existing CSCW literature on nomadicity and extends it by articulating the complex intersections of motive and context that shape nomadic practices. The findings that the paper presents emerged from an ethnographic study of a group of academics and their nomadic work/life practices.
@inproceedings{de_carvalho_detailing_2017, title = {Detailing a {Spectrum} of {Motivational} {Forces} {Shaping} {Nomadic} {Practices}}, isbn = {978-1-4503-4335-0}, doi = {10.1145/2998181.2998313}, abstract = {Recent CSCW research has shown that nomadicity can be seen as a dynamic process that emerges as people engage with practices supporting them in the mobilisation of their workplace to accomplish work in and across different locations. This paper elaborates on the emergent aspects of the process by detailing a spectrum of motivational and contextual forces that surround and shape nomadic practices. The paper contributes to existing CSCW literature on nomadicity and extends it by articulating the complex intersections of motive and context that shape nomadic practices. The findings that the paper presents emerged from an ethnographic study of a group of academics and their nomadic work/life practices.}, booktitle = {Proceedings of the 2017 {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW} 2017)}, author = {de Carvalho, Aparecido Fabiano Pinatti and Ciolfi, Luigina and Gray, Breda}, year = {2017}, pages = {962--977}, } -
Hornung, D., Müller, C., Shlokovski, I. & Wulf, V. (2017)Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People
Proceedings of the Conference on Human Factors in Computing Systems (CHI)., Pages: 7057–7069
[BibTeX] [Download PDF]@inproceedings{hornung_navigating_2017, title = {Navigating {Relationships} and {Boundaries}: {Concerns} around {ICT}-uptake for {Elderly} {People}}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Navigating-Relationships-and-Boundaries-Concerns-around-ICT-uptake-for-Elderly-People.pdf}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, author = {Hornung, Dominik and Müller, Claudia and Shlokovski, Irini and Wulf, Volker}, year = {2017}, keywords = {A-Paper, italg}, pages = {7057--7069}, } -
Wulf, V., Pipek, V., Rohde, M., Stevens, G. & Randall, D. (2017)Socio Informatics – A practice‐based perspective Proposed Table of Contents
[BibTeX] [Abstract] [Download PDF]
The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; ‚living labs‘ and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, ‚Socio Informatics‘ is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.
@article{wulf_socio_2017, title = {Socio {Informatics} – {A} practice‐based perspective {Proposed} {Table} of {Contents}}, url = {https://www.uni-siegen.de/infme/start_ifm/downloads/tagungen/eusset/book_proposal_socio.pdf}, abstract = {The book will propose a practice‐based approach to socio‐ informatics, a research paradigm in applied CS which suggests building a corpus of contextually situated design case studies. This practice‐based approach builds substantially on work in CSCW, but notably on the socio‐ technical approaches sometimes associated with European CSCW. Our position is that a major lacuna in CSCW thus far has been the absence of adequate means to deal with the problem of transferability of insight across different case studies. That is, although a growing corpus of studies has demonstrated the importance of socio‐ technical insights, conceptual and theoretical competition has restricted their value. We aim to begin the process of rectifying this situation by proposing a systematic approach to the problem of interdisciplinarity. The last twenty five years have seen a small revolution in our approach to the understanding of new technology. It has become a founding assumption of CSCW that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures for the development of the social practices which they are designed to support. This will be true in an ever increasing variety of domains and living conditions. Assuming that IT artifacts have to be understood in this socio‐technical way, traditional design criteria in CS (performance, correctness, stability or usability) need to be supplemented by methods and perspectives which illuminate the way in which technology and practice are mutually elaborating. This has involved, inter alia, new methodologies for the investigation of patterns of use and the gathering of requirements (including ethnographic work; 'living labs' and so on); new methodologies for design (methodologies which place flexibility and user involvement at the centre) and new approaches to the product lifecycle (which recognize the complex and long term nature of appropriation of technology by users and hence implicate a different understanding of evaluation). Nevertheless, these developments remain piecemeal. In our view, the field has to a degree been restricted in its development by a competition between theoretical perspectives largely founded in their disciplinary origins in sociology and psychology. The growth of a systematic and rigorous approach to practice‐ based, or human‐centred, computing requires new foundations. These foundations, we suggest, will be predicated on the resolution of a number of issues: 1. A clearer understanding of what we mean by practice and how it is socially embedded. 2. A more nuanced view of the different ways in which processes of empirical investigation and of construction may be linked to each other. 3. A better understanding of the way in which new design methodologies link to investigative approaches and of effective mechanisms for supporting stakeholder involvement. 4. A systematic approach to the use of technology which extends from early investigation into domains of practice through to investigation of the ways in which practices become embedded in social and organizational life. Our proposal, then, is for an edited book structured to reflect these issues and concerns. More specifically, this will be done by linking key methodological chapters to empirical chapters which illustrate these themes. To elaborate on this, the book will be divided into four parts. The first one elaborates on the theoretical foundations of design‐related work, specifically on the concepts of practice, design and appropriation. In the second part, different methodological approaches and how best to utilize them in design‐related enquiry will be presented and discussed. Again, the focus will be on the tailoring of investigative strategies for specific kinds of design problem (business ethnography, grounded design, integrated organization and technology development, mobility, cross‐ cultural work, inter‐organizational collaboration). The third part presents a sample of design case studies originated in different social and organizational contexts which can be understood as exemplars of more general problems. That is, each will orient in turn to the problem of comparability and ways in which cross‐cutting issues can be identified. Design case studies are understood as investigations into the practices before and after introducing the IT artifacts and the design process in support of these practices. They develop on a three phase research model, linking: empirical prestudy, the IT design and the investigation into its appropriation. We argue that design case studies or fractals of them should become a key element in Socio Informatics. In this sense, 'Socio Informatics' is epistemologically distinct from traditional approaches to CS in the sense that it creates highly context specific results and its findings are only valid in the context of their emergence. CS and even the traditional approaches to Human Centered Computing assume a context‐independent validity for these formal, algorithmic and design‐oriented findings. If research‐ findings are context‐specific we need to find new ways to reason about their transferability.}, author = {Wulf, Volker and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Randall, Dave}, year = {2017}, } -
Pottebaum, J., Erfurth, C. & Reuter, C. (2017)IT-Rettung 2017: IT-Unterstützung in Emergency Management & Response
INFORMATIK 2017, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik. Bonn, Pages: 1281–1282
[BibTeX] [Download PDF]@inproceedings{pottebaum_it-rettung_2017, address = {Bonn}, title = {{IT}-{Rettung} 2017: {IT}-{Unterstützung} in {Emergency} {Management} \& {Response}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/3891/B16-0.pdf}, booktitle = {{INFORMATIK} 2017, {Lecture} {Notes} in {Informatics} ({LNI}), {Gesellschaft} für {Informatik}}, author = {Pottebaum, Jens and Erfurth, Christian and Reuter, Christian}, editor = {Eibl, Maximilian and Gaedke, Martin}, year = {2017}, keywords = {CSCW, KontiKat}, pages = {1281--1282}, } -
Kaufhold, M. & Reuter, C. (2017)Integration von Flow in die Mensch- Computer-Interaktion? Potenziale für die Gestaltung interaktiver Systeme
IN Mittelstand-Digital „Wissenschaft trifft Praxis“, Vol. 7, Pages: 78–88
[BibTeX] [Abstract] [Download PDF]Flow-Erleben beschreibt das „reflexionsfreie, gänzliche Aufgehen in einer glatt laufenden Tätigkeit, die man trotz hoher Beanspruchung noch unter Kontrolle hat“. Dabei zeigt die bestehende Literatur vielversprechende Effekte der Flow-Theorie auf, etwa positiver Affekt, verbessertes Lernen, Mitarbeiterproduktivität und Kundenloyalität, die einen Mehrwert in der Mensch-Computer-Interaktion und der Gestaltung interaktiver Systeme darstellen. Die Betrachtung der theoretischen Grundlagen zeigt, dass Flow ein komponentenreiches Konstrukt ist, welches kontextsensitiv erforscht werden muss: Die Beschaffenheit der gegenwärtigen Aufgabe und des interaktiven Systems, sowie demografische, individuelle und situative Faktoren beeinflussen das Flow-erleben. Zur Messung des Flow-erlebens wurden eine Reihe unterschiedlicher Messmethoden entwickelt, welche die gegenwärtige Erfahrung, etwa der FQ oder die esM, oder eine vergangene Erfahrung im Nachgang, etwa komponentenbasierte Fragebogen und qualitative Methoden, erfassen. In der Gestaltung interaktiver Systeme im Sinne der MCI wird einerseits die Betrachtung pragmatischer Qualitätskriterien (Effizienz, Durchschaubarkeit, Verlässlichkeit) der Usability und hedonistischer Qualitätskriterien (Attraktivität, Neuheit, Stimulation) der User Experience angestrebt. Andererseits untersucht ein separater Forschungsstrang die Relevanz der Flow-Theorie für die MCI. Während der Einfluss theoretischer Konstrukte des Flow-erlebens bereits deutlich untersucht wurde, fehlt die systematische Verknüpfung zu konkreten Designanforderungen zur Unterstützung des Flow-erlebens in interaktiven Systemen. Damit die Potenziale der Flow-Theorie in der Gestaltung interaktiver Systeme bestmöglich berücksichtigt werden können, sind vor allem vier Herausforderungen in der Forschung und Praxis zu adressieren: 1. Definition der theoretischen Kontextfaktoren: Wie kann die Flow-Theorie in der Mensch-Computer-Interaktion ganzheitlich bestimmt werden? 2. Operationalisierung der Flow-Theorie: Wie können Bedingungen, Erleben und Auswirkungen des Flow-erlebens genau und systematisch gemessen werden? 3. Integration in die Mensch-Computer-Interaktion: In welchem exakten Zusammenhang stehen die Konzepte Flow, Usability und User Experience? 4. Ableitung praktischer Designanforderungen: Wie können praktische Anforderungen zum Design des Flow-erlebens in interaktiven Systemen abgeleitet werden? Dieser Beitrag hat dazu die theoretischen Grundlagen des Flow-erlebens, bestehende Methoden und Metriken sowie verwandte Konzepte der MCI eingeleitet und diskutiert, um einerseits die systematische Erforschung der Flow-Theorie in der MCI und andererseits die Ableitung praktischer Design-Anforderungen zu motivieren.
@article{kaufhold_integration_2017, title = {Integration von {Flow} in die {Mensch}- {Computer}-{Interaktion}? {Potenziale} für die {Gestaltung} interaktiver {Systeme}}, volume = {7}, url = {http://wineme.uni-siegen.de/paper/2017/2017_KaufholdReuter_FlowMCI_MittelstandDigital.pdf http://www.wineme.uni-siegen.de/paper/2017/2017_KaufholdReuter_FlowMCI_MittelstandDigital.pdf}, abstract = {Flow-Erleben beschreibt das „reflexionsfreie, gänzliche Aufgehen in einer glatt laufenden Tätigkeit, die man trotz hoher Beanspruchung noch unter Kontrolle hat“. Dabei zeigt die bestehende Literatur vielversprechende Effekte der Flow-Theorie auf, etwa positiver Affekt, verbessertes Lernen, Mitarbeiterproduktivität und Kundenloyalität, die einen Mehrwert in der Mensch-Computer-Interaktion und der Gestaltung interaktiver Systeme darstellen. Die Betrachtung der theoretischen Grundlagen zeigt, dass Flow ein komponentenreiches Konstrukt ist, welches kontextsensitiv erforscht werden muss: Die Beschaffenheit der gegenwärtigen Aufgabe und des interaktiven Systems, sowie demografische, individuelle und situative Faktoren beeinflussen das Flow-erleben. Zur Messung des Flow-erlebens wurden eine Reihe unterschiedlicher Messmethoden entwickelt, welche die gegenwärtige Erfahrung, etwa der FQ oder die esM, oder eine vergangene Erfahrung im Nachgang, etwa komponentenbasierte Fragebogen und qualitative Methoden, erfassen. In der Gestaltung interaktiver Systeme im Sinne der MCI wird einerseits die Betrachtung pragmatischer Qualitätskriterien (Effizienz, Durchschaubarkeit, Verlässlichkeit) der Usability und hedonistischer Qualitätskriterien (Attraktivität, Neuheit, Stimulation) der User Experience angestrebt. Andererseits untersucht ein separater Forschungsstrang die Relevanz der Flow-Theorie für die MCI. Während der Einfluss theoretischer Konstrukte des Flow-erlebens bereits deutlich untersucht wurde, fehlt die systematische Verknüpfung zu konkreten Designanforderungen zur Unterstützung des Flow-erlebens in interaktiven Systemen. Damit die Potenziale der Flow-Theorie in der Gestaltung interaktiver Systeme bestmöglich berücksichtigt werden können, sind vor allem vier Herausforderungen in der Forschung und Praxis zu adressieren: 1. Definition der theoretischen Kontextfaktoren: Wie kann die Flow-Theorie in der Mensch-Computer-Interaktion ganzheitlich bestimmt werden? 2. Operationalisierung der Flow-Theorie: Wie können Bedingungen, Erleben und Auswirkungen des Flow-erlebens genau und systematisch gemessen werden? 3. Integration in die Mensch-Computer-Interaktion: In welchem exakten Zusammenhang stehen die Konzepte Flow, Usability und User Experience? 4. Ableitung praktischer Designanforderungen: Wie können praktische Anforderungen zum Design des Flow-erlebens in interaktiven Systemen abgeleitet werden? Dieser Beitrag hat dazu die theoretischen Grundlagen des Flow-erlebens, bestehende Methoden und Metriken sowie verwandte Konzepte der MCI eingeleitet und diskutiert, um einerseits die systematische Erforschung der Flow-Theorie in der MCI und andererseits die Ableitung praktischer Design-Anforderungen zu motivieren.}, number = {1}, journal = {Mittelstand-Digital "Wissenschaft trifft Praxis"}, author = {Kaufhold, Marc-André and Reuter, Christian}, year = {2017}, keywords = {CSCW, HCI, KontiKat}, pages = {78--88}, } -
Kaufhold, M., Reuter, C. & Stefan, M. (2017)Gesellschaftliche Herausforderungen des Missbrauchs von Bots und sozialen Medien
Mensch & Computer: Workshopband. Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 51–58 doi:10.18420/muc2017-ws01-0386
[BibTeX] [Abstract] [Download PDF]Soziale Medien wie Facebook oder Twitter haben sich als alltägliche Kommunikationskanäle etabliert. Aufgrund der großen Reichweite sind diese Medien für den privaten oder öffentlichen Austausch unter Freunden und Gruppierungen sowie zur Produkt- und Unternehmenswerbung geeignet, unterliegen aber auch der Gefahr der Manipulation öffentlicher Diskurse oder des Missbrauchs der jeweiligen Plattformfunktionen. Hierzu werden unter anderem Bots, und spezifischer „Social Bots“, als automatisierte Programme eingesetzt, um einen Einfluss auf ökonomische, politische und soziale Prozesse auszuüben. Dieser Beitrag stellt die vorläufigen Ergebnisse einer systematischen Literaturstudie und thematischen Analyse dar, welche gesellschaftliche Herausforderungen sowie zugehörige Methoden und Vorgehensweisen des Missbrauchs von Bots und sozialen Medien umfassen.
@inproceedings{kaufhold_gesellschaftliche_2017, address = {Regensburg, Germany}, title = {Gesellschaftliche {Herausforderungen} des {Missbrauchs} von {Bots} und sozialen {Medien}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5412/2017_WS01_386.pdf?sequence=1}, doi = {10.18420/muc2017-ws01-0386}, abstract = {Soziale Medien wie Facebook oder Twitter haben sich als alltägliche Kommunikationskanäle etabliert. Aufgrund der großen Reichweite sind diese Medien für den privaten oder öffentlichen Austausch unter Freunden und Gruppierungen sowie zur Produkt- und Unternehmenswerbung geeignet, unterliegen aber auch der Gefahr der Manipulation öffentlicher Diskurse oder des Missbrauchs der jeweiligen Plattformfunktionen. Hierzu werden unter anderem Bots, und spezifischer „Social Bots“, als automatisierte Programme eingesetzt, um einen Einfluss auf ökonomische, politische und soziale Prozesse auszuüben. Dieser Beitrag stellt die vorläufigen Ergebnisse einer systematischen Literaturstudie und thematischen Analyse dar, welche gesellschaftliche Herausforderungen sowie zugehörige Methoden und Vorgehensweisen des Missbrauchs von Bots und sozialen Medien umfassen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Kaufhold, Marc-André and Reuter, Christian and Stefan, Marvin}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, Frieden, KontiKat, SMO}, pages = {51--58}, } -
Baumann, F., Ludwig, T., Abele., D., Hoffmann, S. & Roller, D. (2017)Model-Data Streaming for Additive Manufacturing – Securing Intellectual Property
IN Smart and Sustainable Manufacturing Systems, Pages: (accepted)
[BibTeX]@article{baumann_model-data_2017, title = {Model-{Data} {Streaming} for {Additive} {Manufacturing} - {Securing} {Intellectual} {Property}}, journal = {Smart and Sustainable Manufacturing Systems}, author = {Baumann, Felix and Ludwig, Thomas and Abele., Darwin and Hoffmann, Sven and Roller, Dieter}, year = {2017}, keywords = {CSCW}, pages = {(accepted)}, } -
Korn, M., de Carvalho, A. F. P., Langer, A., Zotz, P., Wulf, V. & Pipek, V. (2017)Nomadic Culture in Academic Settings: Pervasive Commuting and Institutional Support as Defining Elements
IN International Reports on Socio-Informatics (IRSI), Vol. 14
[BibTeX]@article{korn_nomadic_2017, title = {Nomadic {Culture} in {Academic} {Settings}: {Pervasive} {Commuting} and {Institutional} {Support} as {Defining} {Elements}}, volume = {14}, number = {3}, journal = {International Reports on Socio-Informatics (IRSI)}, author = {Korn, Matthias and de Carvalho, Aparecido Fabiano Pinatti and Langer, Amanda and Zotz, Phillipe and Wulf, Volker and Pipek, Volkmar}, year = {2017}, keywords = {MdK}, } -
Boden, A. & Giljohann, S. (2017)IT Supported Police Work: A Case Study of an Interactive Patrol Car Projekt in Germany
IN International Reports on Socio-Informatics (IRSI), Vol. 14
[BibTeX]@article{boden_it_2017, title = {{IT} {Supported} {Police} {Work}: {A} {Case} {Study} of an {Interactive} {Patrol} {Car} {Projekt} in {Germany}}, volume = {14}, issn = {1861-4280}, number = {1}, journal = {International Reports on Socio-Informatics (IRSI)}, author = {Boden, Alexander and Giljohann, Stefanie}, year = {2017}, } -
Pipek, V., Karasti, H. & Bowker, G. C. (2017)Special Issue: Infrastructuring and Collaborative Design
IN Computer Supported Cooperative Work (CSCW), Vol. 26
[BibTeX]@article{pipek_special_2017, title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design}}, volume = {26}, number = {1-2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C}, year = {2017}, keywords = {cscw, MdK}, } -
Reuter, C., Hughes, A., Hiltz, S. R., Imran, M. & Plotnick, L. (2017)Special Issue on Social Media in Crisis Management
IN International Journal on Human-Computer Interaction (IJHCI), Vol. accepted
[BibTeX]@article{reuter_special_2017, title = {Special {Issue} on {Social} {Media} in {Crisis} {Management}}, volume = {accepted}, journal = {International Journal on Human-Computer Interaction (IJHCI)}, author = {Reuter, Christian and Hughes, Amanda and Hiltz, Starr Roxanne and Imran, Muhammad and Plotnick, Linda}, year = {2017}, } -
Winter, D., Bittenbinder, S., Hinderks, A. & Thomaschewski, J. (2017)UX-Kompetenz von Organisationen – Wie kann die UX-Kompetenz einer Organisation gesteigert werden?
IN Gesellschaft für Informatik e.V., Vol. Mensch und Computer 2017 – Usability Professionals, Pages: 4 doi:10.18420/muc2017-up-0003
[BibTeX] [Abstract] [Download PDF]Um die User Experience einzelner Produkte zu verbessern stehen bereits einige Methoden zur Verfügung. Möchten wir aber alle Produkte verbessern, müssen wir unseren Blick auf die herstellende Organisation richten. Dabei stellt sich die Frage, wie wir die UX-Kompetenz einer ganzen Organisation verbessern können. Gemeinsam mit den Teilnehmern suchen wir Antworten auf diese Frage. Wir erarbeiten die häufigsten Problemstellen und finden Ansatzpunkte zur Verbesserung. Dabei fokussieren wir uns auf zwei entscheidene Bereiche zur Kompetenzentwicklung: Erzeugen neuer Kompetenz und Verbesserung der Anwendbarkeit der bestehenden Kompetenz.
@article{winter_ux-kompetenz_2017, title = {{UX}-{Kompetenz} von {Organisationen} – {Wie} kann die {UX}-{Kompetenz} einer {Organisation} gesteigert werden?}, volume = {Mensch und Computer 2017 - Usability Professionals}, url = {http://dl.gi.de/handle/20.500.12116/5786}, doi = {10.18420/muc2017-up-0003}, abstract = {Um die User Experience einzelner Produkte zu verbessern stehen bereits einige Methoden zur Verfügung. Möchten wir aber alle Produkte verbessern, müssen wir unseren Blick auf die herstellende Organisation richten. Dabei stellt sich die Frage, wie wir die UX-Kompetenz einer ganzen Organisation verbessern können. Gemeinsam mit den Teilnehmern suchen wir Antworten auf diese Frage. Wir erarbeiten die häufigsten Problemstellen und finden Ansatzpunkte zur Verbesserung. Dabei fokussieren wir uns auf zwei entscheidene Bereiche zur Kompetenzentwicklung: Erzeugen neuer Kompetenz und Verbesserung der Anwendbarkeit der bestehenden Kompetenz.}, language = {de}, urldate = {2021-04-16}, journal = {Gesellschaft für Informatik e.V.}, author = {Winter, Dominique and Bittenbinder, Sven and Hinderks, Andreas and Thomaschewski, Jörg}, year = {2017}, note = {Accepted: 2017-11-18T00:36:43Z Publisher: Gesellschaft für Informatik e.V.}, keywords = {italg}, pages = {4}, } -
Stickel, O., Stilz, M. & Pipek, V. (2017)MuC-Makerspace: Academic practices in Community Innovation and (Digital) Fabrication
doi:10.18420/muc2017-ws16-0429
[BibTeX] [Abstract] [Download PDF]This workshop is intended to illustrate cases of Fab Labs, Makerspaces, Urban Labs and similar hubs at or in cooperation with academic institutions. Its goal is to provide a forum for discussing how such communities and spaces influence and are influenced by teaching, learning, research, outreach and dissemination as well as on challenges and perspectives in establishing, running and integrating such communities with other aspects of academic work.
@article{stickel_muc-makerspace_2017, title = {{MuC}-{Makerspace}: {Academic} practices in {Community} {Innovation} and ({Digital}) {Fabrication}}, shorttitle = {{MuC}-{Makerspace}}, url = {http://dl.gi.de/handle/20.500.12116/3232}, doi = {10.18420/muc2017-ws16-0429}, abstract = {This workshop is intended to illustrate cases of Fab Labs, Makerspaces, Urban Labs and similar hubs at or in cooperation with academic institutions. Its goal is to provide a forum for discussing how such communities and spaces influence and are influenced by teaching, learning, research, outreach and dissemination as well as on challenges and perspectives in establishing, running and integrating such communities with other aspects of academic work.}, language = {en}, urldate = {2021-04-16}, author = {Stickel, Oliver and Stilz, Melanie and Pipek, Volkmar}, year = {2017}, note = {Accepted: 2017-08-09T20:56:54Z Publisher: Gesellschaft für Informatik e.V.}, } -
Meis, M., Krueger, M., Gebhard, M., v Gablenz, P., Holube, I., Grimm, G. & Paluch, R. (2017)Development and application of a code system to analyse behaviour in real life listening environments
IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 6, Pages: 31–38
[BibTeX] [Abstract] [Download PDF]Numerous studies showed that different hearing aid (HA) algorithms improve speech intelligibility in typical lab situations as measures of clinical efficacy. From the perspective of auditory ecology, it remains obscure to what extent these results really allow for estimating the outcome in listening situations in real life. One promising tool is the observation of participants behaviour induced by different HA settings. We developed an annotation system for coding the behaviour related to the framework of the International Classification of Functioning, Disability and Health (ICF) in iterative steps. The first inputs were derived from a series of lab studies, using virtual acoustics. It was shown that different directional modes of HAs influenced real life behaviour. First indications of activity limitation according to ICF (d3504 ‘Conversing with many people’) were found. Additionally, the behaviour of users in real life was described by means of ‘ethnographical walks’ outside of the laboratory using field notes. We identified further behaviour patterns addressing spatial awareness. The conversation related ICF sub-categories were validated by analyses of inter-rater reliability (IRR). The outcome of these analyses led to a reformulation of an annotation/coding system for the usage on tablet PCs for instantaneous coding of the test persons behaviour in real life.
@article{meis_development_2017, title = {Development and application of a code system to analyse behaviour in real life listening environments}, volume = {6}, copyright = {Copyright (c) 2018 Markus Meis, Melanie Krueger, Maria Gebhard, Petra v. Gablenz, Inga Holube, Giso Grimm, Richard Paluch}, issn = {2596-5522}, url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2017-05}, abstract = {Numerous studies showed that different hearing aid (HA) algorithms improve speech intelligibility in typical lab situations as measures of clinical efficacy. From the perspective of auditory ecology, it remains obscure to what extent these results really allow for estimating the outcome in listening situations in real life. One promising tool is the observation of participants behaviour induced by different HA settings. We developed an annotation system for coding the behaviour related to the framework of the International Classification of Functioning, Disability and Health (ICF) in iterative steps. The first inputs were derived from a series of lab studies, using virtual acoustics. It was shown that different directional modes of HAs influenced real life behaviour. First indications of activity limitation according to ICF (d3504 ‘Conversing with many people’) were found. Additionally, the behaviour of users in real life was described by means of ‘ethnographical walks’ outside of the laboratory using field notes. We identified further behaviour patterns addressing spatial awareness. The conversation related ICF sub-categories were validated by analyses of inter-rater reliability (IRR). The outcome of these analyses led to a reformulation of an annotation/coding system for the usage on tablet PCs for instantaneous coding of the test persons behaviour in real life.}, language = {en}, urldate = {2021-04-16}, journal = {Proceedings of the International Symposium on Auditory and Audiological Research}, author = {Meis, Markus and Krueger, Melanie and Gebhard, Maria and Gablenz, Petra v and Holube, Inga and Grimm, Giso and Paluch, Richard}, year = {2017}, keywords = {annotation, ethnography, audiology, behaviour analyses, ecological validity, Health related Quality of Life, ICF}, pages = {31--38}, } -
Ludwig, T., Dax, J., Pipek, V. & Wulf, V. (2017)A Practice-Oriented Paradigm for End-User Development
IN Paternò, F. & Wulf, V. (Eds.), New Perspectives in End-User Development Cham doi:10.1007/978-3-319-60291-2_2
[BibTeX] [Abstract] [Download PDF]What is end-user development (EUD) and when does a user become an end-user developer? Since the concept of EUD encompasses methods as well as practices of appropriating technology, it is not easy to answer these questions and several researchers already dealt with these issues. Within our chapter we suggest to conceptually extend our understanding of both EUD and the end user (developer). We draw on experiences we gained from past research exploring EUD in practice. We reflect upon the concepts of “gentle slope of complexity,” “tailoring languages” and “appropriation” which we situate within the broader concept of “infrastructuring.” We claim that EUD is given whenever an end user starts modifying the permanent aspects of an application (soft- or hardware) and, thus, starts climbing the tailorability mountain – or in our words, the tailorability staircase – and switching to a higher level to perform a specific practice. In our newly developed terminology this very moment, called “point of infrastructure,” is characterized by a break-down in the current practices which leads an end user to becoming an end-user developer.
@incollection{ludwig_practice-oriented_2017, address = {Cham}, title = {A {Practice}-{Oriented} {Paradigm} for {End}-{User} {Development}}, isbn = {978-3-319-60291-2}, url = {https://doi.org/10.1007/978-3-319-60291-2_2}, abstract = {What is end-user development (EUD) and when does a user become an end-user developer? Since the concept of EUD encompasses methods as well as practices of appropriating technology, it is not easy to answer these questions and several researchers already dealt with these issues. Within our chapter we suggest to conceptually extend our understanding of both EUD and the end user (developer). We draw on experiences we gained from past research exploring EUD in practice. We reflect upon the concepts of “gentle slope of complexity,” “tailoring languages” and “appropriation” which we situate within the broader concept of “infrastructuring.” We claim that EUD is given whenever an end user starts modifying the permanent aspects of an application (soft- or hardware) and, thus, starts climbing the tailorability mountain – or in our words, the tailorability staircase – and switching to a higher level to perform a specific practice. In our newly developed terminology this very moment, called “point of infrastructure,” is characterized by a break-down in the current practices which leads an end user to becoming an end-user developer.}, language = {en}, urldate = {2021-04-16}, booktitle = {New {Perspectives} in {End}-{User} {Development}}, publisher = {Springer International Publishing}, author = {Ludwig, Thomas and Dax, Julian and Pipek, Volkmar and Wulf, Volker}, editor = {Paternò, Fabio and Wulf, Volker}, year = {2017}, doi = {10.1007/978-3-319-60291-2_2}, keywords = {appropriation, practice, infrastructuring, End-user development, gentle slope of complexity}, pages = {23--41}, } -
Beis, D., Paluch, R. & Raich, J. (2017)Raumwahrnehmung und a priori-Raum: Anmerkungen zum interdisziplinären Diskurs
IN Anthropologie der Wahrnehmung Heidelberg
[BibTeX] [Download PDF]@incollection{beis_raumwahrnehmung_2017, address = {Heidelberg}, title = {Raumwahrnehmung und a priori-{Raum}: {Anmerkungen} zum interdisziplinären {Diskurs}}, isbn = {978-3-8253-6756-5}, shorttitle = {Raumwahrnehmung und a priori-{Raum}}, url = {http://oops.uni-oldenburg.de/3543/}, urldate = {2021-04-16}, booktitle = {Anthropologie der {Wahrnehmung}}, publisher = {Universitätsverlag Winter}, author = {Beis, Daniel and Paluch, Richard and Raich, Joachim}, year = {2017}, note = {Issue: 16 Num Pages: 564 Number: 16}, pages = {395--422}, } -
Paluch, R., Krueger, M., Hendrikse, M. M. E., Grimm, G., Hohmann, V. & Meis, M. (2017)Ethnographic research: The interrelation of spatial awareness, everyday life, laboratory environments, and effects of hearing aids
IN Proceedings of the International Symposium on Auditory and Audiological Research, Vol. 6, Pages: 39–46
[BibTeX] [Abstract] [Download PDF]Hearing is multidimensional. It affects the whole body and yet it is still an open question whether and how general factors of everyday life are affected by the use of modern hearing aids (HA) with different signal processing options. This study addressed, therefore, the question to what extent HA may shape the HA users’ everyday life. Accordingly, the behavior of N=22 HA users and non-users was observed experimentally using a theory-based ethnographic research design that comprises written reports and several steps of theorizing and reasoning. Data were collected in two specific everyday life situations (road traffic and restaurant) and by three modes (unaided, omnidirectional, and directional microphone mode). The analytical results of the ethnographical studies were summarized and used for testing hypotheses in an advanced laboratory with virtual audio-visual environments reproducing the same everyday life situations. Different typical behavior patterns were identified by means of fieldnotes, indicating that hearing impaired users with the first experience of HA provision showed comparatively expressive orientation reactions towards spatial sound sources. The behavior analyses were partly confirmed by questionnaire data. The analytical results led to first suggestions and improvements for the ongoing (re-)creation of virtual audio-visual scenes.
@article{paluch_ethnographic_2017, title = {Ethnographic research: {The} interrelation of spatial awareness, everyday life, laboratory environments, and effects of hearing aids}, volume = {6}, copyright = {Copyright (c) 2018 Richard Paluch, Melanie Krueger, Maartje M. E. Hendrikse, Giso Grimm, Volker Hohmann, Markus Meis}, issn = {2596-5522}, shorttitle = {Ethnographic research}, url = {https://proceedings.isaar.eu/index.php/isaarproc/article/view/2017-06}, abstract = {Hearing is multidimensional. It affects the whole body and yet it is still an open question whether and how general factors of everyday life are affected by the use of modern hearing aids (HA) with different signal processing options. This study addressed, therefore, the question to what extent HA may shape the HA users’ everyday life. Accordingly, the behavior of N=22 HA users and non-users was observed experimentally using a theory-based ethnographic research design that comprises written reports and several steps of theorizing and reasoning. Data were collected in two specific everyday life situations (road traffic and restaurant) and by three modes (unaided, omnidirectional, and directional microphone mode). The analytical results of the ethnographical studies were summarized and used for testing hypotheses in an advanced laboratory with virtual audio-visual environments reproducing the same everyday life situations. Different typical behavior patterns were identified by means of fieldnotes, indicating that hearing impaired users with the first experience of HA provision showed comparatively expressive orientation reactions towards spatial sound sources. The behavior analyses were partly confirmed by questionnaire data. The analytical results led to first suggestions and improvements for the ongoing (re-)creation of virtual audio-visual scenes.}, language = {en}, urldate = {2021-04-16}, journal = {Proceedings of the International Symposium on Auditory and Audiological Research}, author = {Paluch, Richard and Krueger, Melanie and Hendrikse, Maartje M. E. and Grimm, Giso and Hohmann, Volker and Meis, Markus}, year = {2017}, keywords = {everyday life, auditory spatial awareness, behavior patterns, Ecological validity, effects of hearing aids, ethnographic research, grounded theory, laboratory environments}, pages = {39--46}, } -
Reuter, C. (2017)Special Issue on Human-Computer Interaction and Social Media in Critical Systems
IN Journal of Contingencies and Crisis Management (JCCM), Vol. accepted
[BibTeX]@article{reuter_special_2017-1, title = {Special {Issue} on {Human}-{Computer} {Interaction} and {Social} {Media} in {Critical} {Systems}}, volume = {accepted}, journal = {Journal of Contingencies and Crisis Management (JCCM)}, author = {Reuter, Christian}, year = {2017}, keywords = {PRAXLABS}, } -
Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter
Proceedings of the International Conference on Wirtschaftsinformatik. St. Gallen, Switzerland, Pages: Accepted
[BibTeX] [Abstract] [Download PDF]Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.
@inproceedings{reuter_terrorbekampfung_2017-1, address = {St. Gallen, Switzerland}, title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}}, url = {http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf}, abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}}, author = {Reuter, Christian and Pätsch, Katja and Runft, Elena}, year = {2017}, keywords = {CSCW, A-Paper, EmerGent}, pages = {Accepted}, } -
Stevens, G., Bossauer, P., Jakobi, T. & Pakusch, C. (2017)Second Dashboard: Information Demands in a Connected Car
IN Mensch und Computer 2017-Tagungsband
[BibTeX]@article{stevens_second_2017, title = {Second {Dashboard}: {Information} {Demands} in a {Connected} {Car}}, journal = {Mensch und Computer 2017-Tagungsband}, author = {Stevens, Gunnar and Bossauer, Paul and Jakobi, Timo and Pakusch, Christina}, year = {2017}, annote = {Publisher: Gesellschaft f\{ü\}r Informatik eV}, } -
Reuter, C. & al , E. (2017)Introduction: HCI and Social Media in Critical Systems
IN Journal of Contingencies and Crisis Management (JCCM), Vol. accepted
[BibTeX]@article{reuter_introduction_2017, title = {Introduction: {HCI} and {Social} {Media} in {Critical} {Systems}}, volume = {accepted}, journal = {Journal of Contingencies and Crisis Management (JCCM)}, author = {Reuter, Christian and al, Et}, year = {2017}, } -
Giessmann, S., Gerlitz, C., Bender, H., Müller, C., Schorch, M., Baringhorst, S. & Reissmann, W. (2017)SFB-Workshop “Digital Platforms and Boundary Infrastructures”
, Siegen
[BibTeX]@book{giessmann_sfb-workshop_2017, address = {Siegen}, title = {{SFB}-{Workshop} “{Digital} {Platforms} and {Boundary} {Infrastructures}”}, author = {Giessmann, S. and Gerlitz, C. and Bender, H. and Müller, Claudia and Schorch, Marén and Baringhorst, S. and Reissmann, W.}, year = {2017}, keywords = {italg, presentation}, } -
Reuter, C., Wiegärtner, D. & Müller, C. (2017)DIVOA – Unterstützung der älteren Bevölkerung bei Schadenslagen
Mensch & Computer: Tagungsband. Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 295–298 doi:10.18420/muc2017-mci-0352
[BibTeX] [Abstract] [Download PDF]Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.
@inproceedings{reuter_divoa_2017, address = {Regensburg, Germany}, title = {{DIVOA} – {Unterstützung} der älteren {Bevölkerung} bei {Schadenslagen}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/3279/2017_MCI_352.pdf}, doi = {10.18420/muc2017-mci-0352}, abstract = {Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Wiegärtner, Daniel and Müller, Claudia}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, HCI, KontiKat, italg}, pages = {295--298}, } -
Ludwig, T. (2017)Researching Complex Information Infrastructures
@article{ludwig_researching_2017, title = {Researching {Complex} {Information} {Infrastructures}}, author = {Ludwig, Thomas}, year = {2017}, annote = {Publisher: Springer}, } -
Korn, M. & Wagenknecht, S. (2017)Friction in Arenas of Repair: Hacking, Security Research, and Mobile Phone Infrastructure
Proceedings of the Conference on Computer-Supported Cooperative Work and Social Computing (CSCW). New York, USA
[BibTeX] [Download PDF]@inproceedings{korn_friction_2017, address = {New York, USA}, title = {Friction in {Arenas} of {Repair}: {Hacking}, {Security} {Research}, and {Mobile} {Phone} {Infrastructure}}, url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017.pdf}, booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})}, author = {Korn, Matthias and Wagenknecht, Susann}, year = {2017}, keywords = {CSCW, A-Paper}, } -
Kaufhold, M. & Reuter, C. (2017)The Impact of Social Media in Emergencies: A Case Study with the Fire Department of Frankfurt
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Albi, France, Publisher: ISCRAM, Pages: 603–612
[BibTeX] [Abstract] [Download PDF]The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.
@inproceedings{kaufhold_impact_2017, address = {Albi, France}, title = {The {Impact} of {Social} {Media} in {Emergencies}: {A} {Case} {Study} with the {Fire} {Department} of {Frankfurt}}, url = {http://idl.iscram.org/files/marc-andrekaufhold/2017/1494_Marc-AndreKaufhold+ChristianReuter2017.pdf}, abstract = {The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Kaufhold, Marc-André and Reuter, Christian}, editor = {Comes, Tina and Bénaben, Frédérick and Hanachi, Chihab and Lauras, Matthieu}, year = {2017}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO}, pages = {603--612}, } -
Kaufhold, M., Reuter, C., Ludwig, T. & Scholl, S. (2017)Social Media Analytics: Eine Marktstudie im Krisenmanagement
INFORMATIK 2017, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik. Bonn, Pages: 1325–1338
[BibTeX] [Abstract] [Download PDF]Mit zunehmender Zahl an Nutzern sozialer Medien steigt auch die Menge produzierter Datenmengen, welche häufig unter dem Schlagwort Big Social Data diskutiert werden. Um Informationen aus diesen großen Datenmengen generieren zu können, existiert aktuell bereits eine Vielzahl verschiedener Systeme, welche sich des Data Minings bedienen, um die Analyse zu erleichtern. Je nachdem für welche Fragestellung diese Datenmengen herangezogen werden sollen, kommen verschiedene Systeme in Frage, die jeweils ihre Stärken und Schwächen haben. Innerhalb dieses Beitrages geben wir eine Übersicht aktueller Systeme zur Analyse sozialer Medien im Generellen sowie im speziellen Kontext des Krisenmanagements. Auf Basis verschiedener Attribute wie der Möglichkeit zur Kommunikation, des Setzens eines Alarms oder der Tonalität sowie einer darauf basierenden Marktanalyse werden die Systeme in die drei Klassen Intelligence-, Management- und spezialisierten Analysesysteme klassifiziert und im Hinblick auf ihre Eignung für die Analyse sozialer Medien kategorisiert.
@inproceedings{kaufhold_social_2017, address = {Bonn}, title = {Social {Media} {Analytics}: {Eine} {Marktstudie} im {Krisenmanagement}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/3896/B16-1.pdf http://www.peasec.de/paper/2017/2017_KaufholdReuterLudwigScholl_SocialMediaAnalytcisMarktstudie_INF.pdf}, abstract = {Mit zunehmender Zahl an Nutzern sozialer Medien steigt auch die Menge produzierter Datenmengen, welche häufig unter dem Schlagwort Big Social Data diskutiert werden. Um Informationen aus diesen großen Datenmengen generieren zu können, existiert aktuell bereits eine Vielzahl verschiedener Systeme, welche sich des Data Minings bedienen, um die Analyse zu erleichtern. Je nachdem für welche Fragestellung diese Datenmengen herangezogen werden sollen, kommen verschiedene Systeme in Frage, die jeweils ihre Stärken und Schwächen haben. Innerhalb dieses Beitrages geben wir eine Übersicht aktueller Systeme zur Analyse sozialer Medien im Generellen sowie im speziellen Kontext des Krisenmanagements. Auf Basis verschiedener Attribute wie der Möglichkeit zur Kommunikation, des Setzens eines Alarms oder der Tonalität sowie einer darauf basierenden Marktanalyse werden die Systeme in die drei Klassen Intelligence-, Management- und spezialisierten Analysesysteme klassifiziert und im Hinblick auf ihre Eignung für die Analyse sozialer Medien kategorisiert.}, booktitle = {{INFORMATIK} 2017, {Lecture} {Notes} in {Informatics} ({LNI}), {Gesellschaft} für {Informatik}}, author = {Kaufhold, Marc-André and Reuter, Christian and Ludwig, Thomas and Scholl, Simon}, editor = {Eibl, Maximilian and Gaedke, Martin}, year = {2017}, keywords = {CSCW, HCI, KontiKat, SMO}, pages = {1325--1338}, } -
Pottebaum, J. & Reuter, C. (2017)Guest Editorial Preface: Special Issue on IT-Support for Critical Infrastructure Protection
IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 9, Pages: iv–vii
[BibTeX] [Download PDF]@article{pottebaum_guest_2017, title = {Guest {Editorial} {Preface}: {Special} {Issue} on {IT}-{Support} for {Critical} {Infrastructure} {Protection}}, volume = {9}, url = {http://www.peasec.de/paper/2017/2017_PottebaumReuter_EditorialCriticalInfrastructureProtection_IJISCRAM.pdf}, number = {4}, journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)}, author = {Pottebaum, Jens and Reuter, Christian}, year = {2017}, keywords = {KontiKat, Infrastruktur}, pages = {iv--vii}, } -
Stickel, O., Aal, K., Fuchsberger, V., Tscheligi, M., Rüller, S., Wenzelmann, V., Pipek, V. & Wulf, V. (2017)3D printing/digital fabrication for education and the common good Workshop for C&T2017
Workshop at the 8th international conference on Communities and Technologies. Troyes
[BibTeX]@inproceedings{stickel_3d_2017, address = {Troyes}, title = {{3D} printing/digital fabrication for education and the common good {Workshop} for {C}\&{T2017}}, booktitle = {Workshop at the 8th international conference on {Communities} and {Technologies}}, author = {Stickel, Oliver and Aal, Konstantin and Fuchsberger, Verena and Tscheligi, Manfred and Rüller, Sarah and Wenzelmann, Victoria and Pipek, Volkmar and Wulf, Volker}, year = {2017}, keywords = {CSCW, FabLab, yallah}, } -
Stevens, G. & Bossauer, P. (2017)Dealing with Personal Data in the Age of Big Data Economies
IN Zeitschrift fuer Geistiges Eigentum / Intellectual Property Journal, Vol. 9, Pages: 266–278 doi:https://doi.org/10.1628/186723717X15069451170856
[BibTeX] [Abstract]The technological development of the digital computer and new options to collect, store and transfer mass data have changed the world in the last 40 years. Moreover, due to the ongoing progress of computer power, the establishment of the Internet as critical infrastructure and the options of ubiquitous sensor systems will have a dramatic impact on economies and societies in the future. We give a brief overview about the technological basics especially with regard to the exponential growth of big data and current turn towards sensor-based data collection. From this stance, we reconsider the various dimensions of personal data and and market mechanisms that have an impact of data usage and protection.
@article{stevens_dealing_2017, title = {Dealing with {Personal} {Data} in the {Age} of {Big} {Data} {Economies}}, volume = {9}, doi = {https://doi.org/10.1628/186723717X15069451170856}, abstract = {The technological development of the digital computer and new options to collect, store and transfer mass data have changed the world in the last 40 years. Moreover, due to the ongoing progress of computer power, the establishment of the Internet as critical infrastructure and the options of ubiquitous sensor systems will have a dramatic impact on economies and societies in the future. We give a brief overview about the technological basics especially with regard to the exponential growth of big data and current turn towards sensor-based data collection. From this stance, we reconsider the various dimensions of personal data and and market mechanisms that have an impact of data usage and protection.}, number = {3}, journal = {Zeitschrift fuer Geistiges Eigentum / Intellectual Property Journal}, author = {Stevens, Gunnar and Bossauer, Paul}, year = {2017}, pages = {266--278}, } -
Buhl, H. (2017)Welche Designfaktoren sind für eine plattformübergreifende Gestaltung einer unterstützenden Übersetzungsumgebung relevant? (Bachelorarbeit)
Bachelor {Thesis}
[BibTeX] [Abstract] [Download PDF]Das Ziel der vorliegenden Bachelorarbeit ist die Ermittlung von Benutzeranforderungen, an eine unterstützende Software, für die multilinguale Übersetzung und Veröffentlichung von Literatur. Zum Thema der Übersetzungstätigkeiten wurden sechs Mitarbeiter des GBV-Verlages, in qualitativen Interviews zu ihrem Arbeitsumfeld und der Nutzung eines zuvor im Unternehmen eingeführten Software-Prototyps befragt. Zum Veröffentlichungs-prozess der Übersetzungen wurde eine Online-Befragung mit insgesamt 89 Kunden des Verlages durchgeführt. Aus den Ergebnissen der beiden Befragungen konnten jeweils relevante Anforderungen für die plattformübergreifende Gestaltung einer unterstützen-den Übersetzungsumgebung abgeleitet und dargestellt werden.
@phdthesis{buhl_welche_2017, type = {Bachelor {Thesis}}, title = {Welche {Designfaktoren} sind für eine plattformübergreifende {Gestaltung} einer unterstützenden Übersetzungsumgebung relevant? ({Bachelorarbeit})}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/06/Bachelor_Arbeit.pdf}, abstract = {Das Ziel der vorliegenden Bachelorarbeit ist die Ermittlung von Benutzeranforderungen, an eine unterstützende Software, für die multilinguale Übersetzung und Veröffentlichung von Literatur. Zum Thema der Übersetzungstätigkeiten wurden sechs Mitarbeiter des GBV-Verlages, in qualitativen Interviews zu ihrem Arbeitsumfeld und der Nutzung eines zuvor im Unternehmen eingeführten Software-Prototyps befragt. Zum Veröffentlichungs-prozess der Übersetzungen wurde eine Online-Befragung mit insgesamt 89 Kunden des Verlages durchgeführt. Aus den Ergebnissen der beiden Befragungen konnten jeweils relevante Anforderungen für die plattformübergreifende Gestaltu