2022

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  Kotthaus, C., Vitt, N., Krüger, M., Pipek, V. & Wulf, V. (2022)Negotiating Priorities on the Shopfloor: A Design Case Study of Maintainers’ Practices

  IN Computer Supported Cooperative Work (CSCW) doi:10.1007/s10606-022-09444-5
  [BibTeX] [Abstract] [Download PDF]

  The coordination of maintenance work in manufacturing poses a crucial productivity factor in small and medium-sized companies (SMEs) but often seems to be rather neglected in practice as well as in much of the literature on maintenance. We shed light upon maintenance coordination work by presenting a design case study conducted in an SME over approximately two years. We took a participatory design-oriented approach, involving all roles on the shopfloor affected by maintenance work. In three major iterations during the pre-study, a release-ready prototype was developed and implemented by the users over the course of one year. The evaluation of the tool showed how a new and mostly unintended practice of information flow, error reporting, and prioritization emerged such that, for instance, foremen becoming a central node of communication, formal prioritization shifting away from higher management, and actual prioritization being done by maintainers. This paper contributes to the body of CSCW work on maintenance practice in SMEs by presenting detailed empirical findings on the coordination work of maintainers, as well as the evaluation of socio-technical interventions into maintenance practices.

  @article{kotthaus_negotiating_2022,
  title = {Negotiating {Priorities} on the {Shopfloor}: {A} {Design} {Case} {Study} of {Maintainers}’ {Practices}},
  issn = {1573-7551},
  shorttitle = {Negotiating {Priorities} on the {Shopfloor}},
  url = {https://doi.org/10.1007/s10606-022-09444-5},
  doi = {10.1007/s10606-022-09444-5},
  abstract = {The coordination of maintenance work in manufacturing poses a crucial productivity factor in small and medium-sized companies (SMEs) but often seems to be rather neglected in practice as well as in much of the literature on maintenance. We shed light upon maintenance coordination work by presenting a design case study conducted in an SME over approximately two years. We took a participatory design-oriented approach, involving all roles on the shopfloor affected by maintenance work. In three major iterations during the pre-study, a release-ready prototype was developed and implemented by the users over the course of one year. The evaluation of the tool showed how a new and mostly unintended practice of information flow, error reporting, and prioritization emerged such that, for instance, foremen becoming a central node of communication, formal prioritization shifting away from higher management, and actual prioritization being done by maintainers. This paper contributes to the body of CSCW work on maintenance practice in SMEs by presenting detailed empirical findings on the coordination work of maintainers, as well as the evaluation of socio-technical interventions into maintenance practices.},
  language = {en},
  urldate = {2022-10-18},
  journal = {Computer Supported Cooperative Work (CSCW)},
  author = {Kotthaus, Christoph and Vitt, Nico and Krüger, Max and Pipek, Volkmar and Wulf, Volker},
  month = oct,
  year = {2022},
  keywords = {CSCW, Maintenance, Qualitative research, Design case study, Manufacturing, Repair},
  }

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  Krüger, M., Gerbracht, M., Vitt, N., Kudic, M., Ahmadi, M., Boden, A., Offergeld, F., Stein, M., Kotthaus, C., Unbehaun, D. & Wulf, V. (2022)Travelling Artefacts: Lessons Learned from Interventions in a Regional Innovation Ecosystem

  doi:10.48340/ecscw2022_ep06
  [BibTeX] [Abstract] [Download PDF]

  Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.

  @article{kruger_travelling_2022,
  title = {Travelling {Artefacts}: {Lessons} {Learned} from {Interventions} in a {Regional} {Innovation} {Ecosystem}},
  issn = {2510-2591},
  shorttitle = {Travelling {Artefacts}},
  url = {https://dl.eusset.eu/handle/20.500.12015/4351},
  doi = {10.48340/ecscw2022_ep06},
  abstract = {Regions and their innovation ecosystems have increasingly become of interest to CSCW research as the context in which work, research and design takes place. Our study adds to this growing discourse, by providing preliminary data and reflections from an ongoing attempt to intervene and support a regional innovation ecosystem. We report on the benefits and shortcomings of a practice-oriented approach in such regional projects and highlight the importance of relations and the notion of spillover. Lastly, we discuss methodological and pragmatic hurdles that CSCW research needs to overcome in order to support regional innovation ecosystems successfully.},
  language = {en},
  urldate = {2022-06-20},
  author = {Krüger, Max and Gerbracht, Marc and Vitt, Nico and Kudic, Muhamed and Ahmadi, Michael and Boden, Alexander and Offergeld, Felicitas and Stein, Martin and Kotthaus, Christoph and Unbehaun, David and Wulf, Volker},
  year = {2022},
  note = {Accepted: 2022-06-14T07:23:56Z
  Publisher: European Society for Socially Embedded Technologies (EUSSET)},
  }

2021

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  Castelli, N., de Carvalho, A. F. P., Vitt, N., Taugerbeck, S., Randall, D., Tolmie, P., Stevens, G. & Wulf, V. (2021)On technology-assisted energy saving: challenges of digital plumbing in industrial settings

  IN Human–Computer Interaction, Pages: 1–29 doi:10.1080/07370024.2020.1855589
  [BibTeX] [Download PDF]

  @article{castelli_technology-assisted_2021,
  title = {On technology-assisted energy saving: challenges of digital plumbing in industrial settings},
  volume = {0},
  issn = {0737-0024},
  shorttitle = {On technology-assisted energy saving},
  url = {https://doi.org/10.1080/07370024.2020.1855589},
  doi = {10.1080/07370024.2020.1855589},
  number = {0},
  urldate = {2021-04-15},
  journal = {Human–Computer Interaction},
  author = {Castelli, Nico and Carvalho, Aparecido Fabiano Pinatti de and Vitt, Nico and Taugerbeck, Sebastian and Randall, Dave and Tolmie, Peter and Stevens, Gunnar and Wulf, Volker},
  month = jan,
  year = {2021},
  keywords = {Digital Energy Management, Digital Plumbing, Socio Informatics},
  pages = {1--29},
  annote = {Publisher: Taylor \& Francis \_eprint: https://doi.org/10.1080/07370024.2020.1855589},
  }

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  Vitt, N. & Gerbracht, M. (2021)Doing research with SMEs: Participation, voluntariness and the role of the researcher

  IN Syed, H. A., Schorch, M., Pipek, V. & Rohde, M. (Eds.), Infrastructuring for Organizational Resilience: A workshop report Bonn, Germany
  [BibTeX] [Download PDF]

  @incollection{vitt_doing_2021,
  address = {Bonn, Germany},
  series = {International reports on socio-informatics},
  title = {Doing research with {SMEs}: {Participation}, voluntariness and the role of the researcher},
  volume = {1},
  isbn = {1861-4280},
  url = {https://www.iisi.de/wp-content/uploads/2022/02/IRSIV18I1.pdf#page=43},
  language = {en},
  number = {18},
  urldate = {2022-03-01},
  booktitle = {Infrastructuring for {Organizational} {Resilience}: {A} workshop report},
  publisher = {IISI - International Institute for Socio-Informatics},
  author = {Vitt, Nico and Gerbracht, Marc},
  editor = {Syed, Hussain Abid and Schorch, Marén and Pipek, Volkmar and Rohde, Markus},
  year = {2021},
  pages = {43--46},
  }

2019

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  Seufert, A. & Vitt, N. (2019)Medien zur DSGVO: Die Berichterstattung vor und seit dem Stichtag im Vergleich

  IN Wirtschaftsinformatik & Management, Vol. 11, Pages: 22–31 doi:10.1365/s35764-019-0158-6
  [BibTeX] [Download PDF]

  @article{seufert_medien_2019,
  title = {Medien zur {DSGVO}: {Die} {Berichterstattung} vor und seit dem {Stichtag} im {Vergleich}},
  volume = {11},
  issn = {1867-5913},
  shorttitle = {Medien zur {DSGVO}},
  url = {https://doi.org/10.1365/s35764-019-0158-6},
  doi = {10.1365/s35764-019-0158-6},
  language = {de},
  number = {1},
  urldate = {2021-04-16},
  journal = {Wirtschaftsinformatik \& Management},
  author = {Seufert, Anna-Magdalena and Vitt, Nico},
  month = feb,
  year = {2019},
  pages = {22--31},
  }